Plan, Build, and Manage your Offshore Business: Recent Episodes
optiBPO
optiBPO assists companies set up dedicated offshore operations in the Philippines. With offices in Sydney and London, optiBPO provides onshore support for companies in Australia, New Zealand, Europe, Canada, and the United States.
Website: https://optibpo.com
With costs rising and talent difficult to find, outsourcing is being embraced. The hardest part is knowing where to start. We know what to do and where to do it.
We know how to manage risk and avoid disruption.
We know the best management strategies for offshoring and what you need to do to be ready.
We know all this because we have done it before - many times.
Want your offshore team to be an extension of your business and not a separate part? We know how. We partner with you to plan, build and manage your offshore team. We work with you so you can start small, minimise risk, learn as you go and as your confidence grows, scale.
Our clients can testify to the savings they achieve – 50, 60, 70 or even 80%!
Website: https://optibpo.com/
With costs rising and talent difficult to find, outsourcing is being embraced. The hardest part is knowing where to start. We know what to do and where to do it.
We know how to manage risk and avoid disruption.
We know the best management strategies for offshoring and what you need to do to be ready.
We know all this because we have done it before - many times.
Want your offshore team to be an extension of your business and not a separate part? We know how. We partner with you to plan, build and manage your offshore team. We work with you so you can start small, minimise risk, learn as you go and as your confidence grows, scale.
Our clients can testify to the savings they achieve – 50, 60, 70 or even 80%!
Outsourcing is a mature business strategy. At optiBPO, we believe that the Philippines is the best choice to outsource your services. Compared with other Asian countries, Philippines has a higher literacy rate, better attraction of capabilities, and also the 3rd largest English speaking country in the world - making business transitions easier and more effective.
Offshoring is a mature strategy being embraced by your competitors, who are accessing talent to build lower cost, high performing teams that fuel growth. The hard part is knowing where to start and what approach is best for your business.
At optiBPO, we partner with you to plan, build and manage your offshore team in the Philippines. Your team could be up and running in as little as 8 weeks.
To get more knowledge about offshoring to the #Philippines, join us for our regular webinars held for Australian, European and North American time zones - www.optibpo.com/webinar
Join us for our regular webinars held for Australian, European and North American time zones - www.optiBPO.com/webinar
Offshoring is no longer really just back-office repetitive low-level tasks, as discussed by Jamie McBrien (CEO of optiBPO) in this episode. There are many things you can do remotely if you put your mind to it. Working with onshore processes with a basic model can help make offshoring successful.
It’s also important to have a value map for outsourcing. The idea is to think about the organisation, how it creates value, and consider different areas where offshoring can support you. You have to elevate the business conversation.
Strategic account management is important in building long-term partnership with key customers, because by strengthening relationships with your key clients you can tap into unrealistic sales potential within these existing clients and grow the account further. Today, many businesses around the globe are taking advantage of #outsourcing and building an offshore customer #accountmanagement team to drive profitable sales growth.
To learn more about building a high-performing offshore team, be sure to catch the other episodes of this podcast.
Many offshore operations fail as reality sets in and design flaws in processes and systems are uncovered. At optiBPO, we analyse and improve your existing processes, structure, and system to get you to the next level. We will guide you and your teams, both onshore and offshore, to keep your business in the right direction.
At optiBPO, we provide options to our clients where they can choose the level of transition support they need to set up their offshore teams in the Philippines. We manage the outsourcing risk, provide effective solutions, prove the concept, build confidence, and then extend your business.
Check out this interview with our CEO, Jamie McBrien, as he talks about the things that we do for our clients and the extent of our services.
Growing a successful offshore team is difficult to do without the proper guidance, advice and support from onshore leaders. You need to make sure that you have the right level of onshore support and work with a high-performing outsourcing company to secure your company’s growth. Offshoring your business operations requires a level of management that is different in managing a local team - you have to be more proactive in engaging with them to make sure that your offshore team is right on track with your organisation’s goals and visions.
Choosing the right offshore leaders will also play a vital part in your success. They must be capable of bringing both teams - offshore and onshore - to work together towards a common goal.
Listen to Jamie McBrien, CEO of optiBPO, as he talks more about what it takes to develop a successful and strong relationship with your offshore team.
optiBPO is an easy business to set up and anyone can call themselves a BPO. But only those with strong HR support, correct infrastructure and strategic office locations, high staff retention rate, plus effective management can survive the industry. So, how does it work? Jamie McBrien shares his insights on how to be successful in the outsourcing business.
Jamie McBrien highlights the benefits of partnering with optiBPO in helping plan, build and manage your offshore team. He talks about the importance of having a plan, and how optiBPO can help get you “offshore ready”, by getting place the processes, standard operating procedures and training collateral required to ensure success.
Businesses are looking for ways to enhance their capability and at the same time, reduce their production cost. One solution is to build offshore support teams to do the detailed work, allowing your core team to focus on the high-value work.
Hiring an offshore sales team is not necessarily about saving costs, but more about fueling business growth. This episode will provide you with tips on how to make the most out of your sales team offshore.
Tasks can take weeks or months for an employee to accomplish because urgent tasks continue to overwhelm them. With well-defined processes, policies and procedures, your offshore team can accomplish repetitive tasks and free up your time to focus on scaling your business. Documentation is very important as well as helpful if properly maintained and updated. optiDocs can help get these things in place pretty rapidly for customers in parallel to kicking off your offshore team.
https://optibpo.com/
optiBPO partners with you to plan, build and manage your offshore team in the Philippines. Join us for our regular webinars held for Australian, European and North American time zones - www.optiBPO.com/webinar
In offshoring, there are many things you can do remotely if you put your mind to it. Listen to Jamie McBrien, CEO of optiBPO, as he discusses why offshoring is no longer just back-office repetitive low-level tasks.
CONTACTS: Website: http://www.optibpo.com Email: jamie.mcbrien@optibpo.com Call +61 2 8071 4150
Managing an offshore team requires proper guidance, advice and support from onshore leaders. Listen to Jamie McBrien, CEO of optiBPO, as he talks more about what it takes to develop a successful relationship with your offshore team.
CONTACTS: Website: http://www.optibpo.com Email: jamie.mcbrien@optibpo.com Call +61 2 8071 4150
After the so called “honeymoon period”, many offshore operations unfortunately "hit the wall". This is when reality starts to kick and flaws in systems and processes are discovered. Jamie McBrien’s company, optiBPO can manage that risk by starting small, defining scope, proving the concept, building confidence and then extending.
optiBPO is an easy business to set up and anyone can call themselves a BPO. But only those with strong HR support, correct infrastructure and strategic office locations, high staff retention rate, plus effective management can survive the industry. So, how does it work? Jamie McBrien shares his insights on how to be successful in the outsourcing business.
http://optibpo.com/
Philippines is known for its large outsourcing market at $22 billion. Compared with India and other Asian countries, the Philippines has a higher literacy rate, better retention rates, better costing, and better attraction of capability, plus the fact that it is the 3rd largest English speaking country in the world.
http://optibpo.com/
Businesses are looking for ways to enhance their capability - that means doing more with the offshore resource potential at a lesser cost. Sales and HR are only some of the key areas that needs offshore support. Taking out the admin burden off the sales team and HR personnel increase their time to focus on the high-value activities.
Visit http://optibpo.com
With costs rising and talent difficult to find, outsourcing is being embraced. The hardest part is knowing where to start.
We know what to do and where to do it. We know how to manage risk and avoid disruption. We know the best management strategies for offshoring and what you need to do to be ready. We know all this because we have done it before - many times.
Want your offshore team to be an extension of your business and not a separate part? We know how.
We partner with you to plan, build and manage your offshore team. We work with you so you can start small, minimise risk, learn as you go and as your confidence grows, scale.
Onshore support to ensure your offshore success. Our clients can testify to the savings they achieved – 50, 60, 70 or even 80%!
Want to get started today? Call us now or fill in the form below and we will call you.
Visit optibpo.com for more details.
The structure that you have for your onshore business differs from offshore business. optiBPO is committed in making sure that your team in the Philippines becomes an extension of your local team, and not a separate organisation. We analyze and improve your existing processes, structure, and system to get you to the next level. We will guide you and your teams, both onshore and offshore, to keep your business in the right direction. Visit our website for more information: www.optibpo.com
optiBPO is not a “set and forget” type of company. We make sure to help your company build your offshore team in the Philippines, guide you from step 1 and all throughout the whole process, making sure that your team in the Philippines becomes an extension of your local team, and not a separate part. (wesbite: www.optibpo.com)