SparrowCast: Recent Episodes
SurveySparrow
Welcome to SparrowCast, where we help you to connect the dots.
Take home the best ideas from industry experts and thought-leaders, right here on SparrowCast by SurveySparrow.
In this webinar episode, Patrika Alis Cheston, Customer Experience Expert, talks about why Customer Experience should be made your Go-To Marketing Strategy.
In this webinar episode, James Dodkins - Founder at Rockstar CX, talks about creating a rockstar Customer Experience.
In this webinar episode, Gordon Tredgold - CEO at Leadership Principles LLC, talks about attracting and winning more customers to run a successful business.
In this webinar episode, Adrian Swinscoe, Customer Experience Expert, talks about proactive customer service techniques to transform your Customer Experience.
In this webinar episode, Adam Toporek, Customer Service Expert, talks about creating emotional connections with your customers.
In this episode of RefineEx, Yvette Durazo - Founder & Principal Consultant at Unitive Consulting, talks about Mastering Difficult Conversations, Reimagining Assessments.
In this episode of RefineEx, Sriram Iyer - Founder & CEO at hrtech.sg, talks about Leveraging Tech To Reimagine Employee Experience.
In this episode of RefineEx, Scott McKain - Actor, Founder & CEO at Distinction Institute, talks about Reimagine Employee Experiences, Predict and Prepare for the Future of Workplace Experiences.
In this episode of RefineEx, Sarah Metcalfe - Chief Happiness Officer at Happy Coffee Consulting, talks about Happiness at Work is not just Employee Engagement: Changing the Employee Value Proposition for Post Pandemic.
In this episode of RefineEx, Rachael Kelly, Chief Human Resources Officer - Smokey Bones, talks about How to design a Healthy Work Culture and Prioritize Employee Well-being and Resilience.
In this episode of RefineEx, Liam Abramson - Founding Partner, Starfish Vilt, talks about Virtual Learning & Development in a Hybrid World.
In this episode of RefineEx, Kelly Swingler - Executive Coach, Psychologist, Burnout Expert at Kelly Swingler Ltd., talks about Employee Well-being and Burnout.
In this episode of RefineEx, Karen Weeks, Senior Vice President - Ordergroove, talks about Illuminating Managers: How HR Leaders Can Help New Managers with their Development.
In this episode of RefineEx, Jeffrey Morris (DreamSmart Academy, Behavioral Superpowers Coach) & Kenyatta Turner (Behavioral Superpowers coach) talk about Behavioral Diversity, Equity, and Inclusion.
In this episode of RefineEx, Anisa Aven, CEO -Turnkey Coaching & Development Solutions, LLC, talks about People Analytics, Digital Transformation Goals, Employee Retention.
In this episode of RefineEx, Amy Tuccio, Emotional Intelligence Facilitator & Leadership Coach talks about Emotional Intelligence and Employee Well Being.
In the latest of Learn with SurveySparrow, find out the differences between B2B and B2C marketing.
In the latest of Learn with SurveySparrow, find out the best ways to identify the right target audience for your brand.
In the latest of Learn with SurveySparrow, know more about a marketing funnel and the different stages involved.
In the latest of Learn with SurveySparrow, know more about Content Marketing. Find out the different types of content marketing you can adopt.
In the latest of Learn with SurveySparrow, we help you identify the 5 best ways to conduct market research.
In the latest of Learn with SurveySparrow, find out more about Segmented Marketing and ways to measure its effectiveness.
In the latest of Learn with SurveySparrow, find out what is a likert scale and get the best tips to create a likert scale.
In the latest of Learn with SurveySparrow, find out how to create effective customer satisfaction surveys.
In the latest of Learn with SurveySparrow, find the best tips to help you develop your 360 degree feedback questions.
In the latest of Learn with SurveySparrow, find the 4 steps you must follow to use a margin of error calculator to draw out its maximum efficiency.
In the latest of Learn with SurveySparrow, learn what attribution modeling is. Understand the right way to go about it.
In the latest of Learn with SurveySparrow, learn the top 5 strategies to help you build your brand strategy from scratch.
In the latest of Learn with SurveySparrow, understand the differences between Customer Success and Customer Experience.
Here are the only 5 strategies you need to build your brand. Learn these powerful branding strategies with SurveySparrow.
Get a clear idea of what is 360-degree feedback. Here’s the reasons why you must adopt 360-degree feedback into your organization.
Here’s the 5 best ways to create a successful Customer Referral Program for your brand.
Understand what consumer research is & how it can help your organization with these top tips.
Here are the top 5 online survey tools that we think are worthy to be checked out by you.
Mickey Alon, CTO & Founder, Gainsight PX, speaks at SparrowCast on how customer success, marketing, and product partners can create a successful growth engine.
Kristi Faltorusso, VP - Customer Success, IntelliShift, speaks at SparrowCast on the best ways to get through the COVID-19 pandemic successfully.
Subhanjan Sarkar, Founder - PitchLink, speaks at SparrowCast on how to focus on revenue over funding.
Matt Larson, Senior Director - Client Experience, Optum, speaks at SparrowCast on the 7 best ways to ensure a rewarding Customer Experience program.
Dr Kumar Visvanathan, Head - Shared Services, Mindtree, speaks at SparrowCast on how to make the best use of crisis.
Maranda Ann, VP - Customer Success, Swiftly Inc., speaks at SparrowCast on engaging your customers during the time of crisis.
Shannon J Gregg, President, Cloud Adoption Solutions, speaks at SparrowCast on redefining your sales funnel and operations.
In this episode of SparrowCast, Jason speaks about Performance Management and how to do it the right away.
In this episode of SparrowCast, Jason speaks about Customer Management and its importance.
Maranda Ann, Vice President Customer Success, Swiftly, Inc, speaks about Customer Engagement during the time of crisis in this SparrowCast Episode
Stacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how to improve the efficiency of your Customer Experience program.
Corey Haines, Founder, Swipe Files, speaks at SparrowCast on how to create a perfect competitor page for SaaS websites.
Swetha Harikrishnan, HR Director, HackerEarth, speaks at SparrowCast on ensuring the best remote work culture.
David Sakamoto, VP - Customer Success, GitLab Inc., speaks at SparrowCast on customer success culture.
Andreas Knoefel, Management Consultant and Inventor of the Customer Success Performance Index™, speaks at SparrowCast on how to measure Customer Success Performance Index™.
Anika Tannebaum, Customer Centricity & Leadership Expert, speaks at SparrowCast on why customer-centricity is important.
Julie Wu, Director Customer Success, Bitly speaks at SparrowCast on how does customer success makes your company more money.
Irit Eizips, Chief Customer Officer & CEO, CSM Practice speaks at SparrowCast on how to leverage NPS to build advocacy.
Morgan J Ingram, Director of Sales Execution and Evolution, JBarrows Sales Training, speaks at SparrowCast on how to build a personal brand.
Rob Markey, Partner, Bain & Company, speaks at SparrowCast on the difference between measuring your NPS versus using the net promoter system.
Stacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how do videos help build trust with customers.
David (Dudi) Rubinstein, Head of Customer Success and Services, Craft.io, speaks at SparrowCast on the importance of customer feedback for product-led growth.
Annette Franz, Founder & CEO, CS Journey speaks on Voice Of Customer (VoC) program at SparrowCast.
Kirsty Traill, VP - Customer Success, Hootsuite, speaks at SparrowCast on how to make the most of customer feedback.
Alex Mead, Director of Customer Service Experience, speaks at SparrowCast on how to make customer surveys more meaningful.
Maranda Ann, Vice President Customer Success, Swiftly, Inc. speaks at SurveySparrow on how to start your NPS program.
Dennis Snow, President, Snow speaks at SparrowCast on how little wows add up to a big sale.
Rajat Chawla, CEO, Koyopo, speaks at Sparrowcast on the most valuable contributor for delivering a great Customer Experience.
Shannon J. Gregg, President, Cloud Adoption Solutions speaks at Sparrowcast on five strategies to drive sales productivity.
Ari Hoffman, Director of Customer Advocacy at Coveo, speaks at SparrowCast on the difference between customer marketing and advocacy.
Gordon Tredgold, CEO, Leadership Principles LLC, speaks at SparrowCast on how to create a high performing culture.
For more: https://surveysparrow.com/sparrowcast/gordon-tredgold/
Shep Hyken, Founder and Chief Amazement Officer at Shepard Presentations, speaks at SparrowCast on how to earn a perfect satisfaction score.
For more: https://surveysparrow.com/sparrowcast/shep-hyken