Beyond Rent: Exploring Property Management: Recent Episodes
Rent Manager
Property management is an ever-changing field that seems to evolve just when you think you have a solid grasp on it. That’s why it’s imperative to stay informed and pivot along with the industry. Rent Manager's Beyond Rent is a brand-new bi-weekly podcast full of the latest trends, technology, and best practices affecting property management today. Hear from true trailblazers and agents of change from all walks of the industry─experienced owners, policy makers, smart-home innovators, and senior-level Rent Manager representatives. Beyond Rent is hosted by Rent Manager’s own Joe Easton, a technology aficionado, seasoned networker, and seeker of conversations that go beyond the surface. New episodes of Beyond Rent will be available bi-weekly on all major podcast platforms
Voice is the next frontier of AI, and Lindsay Liu, co-founder and CEO of Super, will be the first to tell you it's also the hardest problem to solve. In this episode of Beyond Rent, Lindsay breaks down why voice AI is so much more complex than chat-based interfaces, and what it actually takes to build a system property managers can rely on.
The conversation covers where AI is already delivering real results today, including structured data synthesis and multi-agent orchestration for call routing, and where voice specifically still runs into trouble: latency, turn detection, background noise, accents, and juggling multiple languages in real time. Lindsay also walks through the tradeoffs between speech-to-speech models and a deconstructed pipeline approach, and why quality assurance for voice looks nothing like testing a chatbot.
They close with practical advice for property management teams evaluating voice AI: start with the job to be done, not the technology, and look for easy wins like after-hours coverage, missed calls, and collections outreach before tackling anything more complex.
What does it actually take to scale a property management business — and is doing it inside a franchise really faster than going it alone? In this episode of Beyond Rent, Steve Hart, CEO and co-founder of Property Management Inc. (PMI), joins the show to unpack what it looks like to build inside the property management franchise model, and why PMI has grown into the largest property management franchise network in the country.
Steve and the host dig into the systems and support that let franchise owners skip the trial-and-error most independent operators face, why so many companies stall out somewhere between a few dozen and a few hundred doors, and how a proven playbook changes that growth trajectory. They also cover why mixed portfolios — residential, commercial, association, and short-term rental — are becoming the norm rather than the exception, and how skills transfer across those sectors more than people expect.
The conversation closes with a candid look at industry fragmentation, what it really means to run a “premier” property management company, and the practical next steps for anyone considering the franchise route, whether they're just starting out or already running an established business.
Manufactured housing has long carried a stigma, but Kaliber Management is rewriting that story. In this episode of Beyond Rent, Brent Dudley and Bryce McMurry break down how their vertically integrated business model has allowed them to acquire, develop, and manage manufactured housing communities at a quality level the industry rarely sees. From building parks with modern amenities to navigating capital markets and legislation, Kaliber is positioning itself at the forefront of a market that's quietly becoming one of the most compelling opportunities in property management.
The conversation digs into Kaliber's unique company structure — a management arm, a sales operation, and a construction entity working in concert — and how that integration drives both speed and decision-making that single-function operators simply can't match. Brent and Bryce share how they stay focused on their core mission of creating communities people are proud to own and live in, even as growth opportunities and shortcuts tempt them in other directions.
They also discuss how technology, including Rent Manager, enables scalable growth without losing operational control, and why the next 3 to 5 years may fundamentally change how manufactured housing is perceived, financed, and developed across the country.
Resident screening has always been part of the leasing process — but Johnny Bravo, Product Strategist at Rent Butter, makes a compelling case that it should be much more than that. In this episode of Beyond Rent, Johnny argues that screening belongs in the operational infrastructure of every property management company, sitting alongside insurance and maintenance rather than being treated as a one-time checkbox. With 20 years of experience spanning the operator side, credit bureaus, and fraud and identity work, Johnny brings a rare, full-picture perspective to what modern tenant screening actually requires.
The conversation covers the gap between how quickly data and technology have evolved and how slowly many organizations have updated their screening practices to match. Johnny breaks down why credit scores were never built to predict rent payment behavior, why inconsistent policy application creates more risk than a bad applicant ever could, and how operators can use business intelligence to trace downstream problems back to decisions made at the screening stage. He introduces the concept of "invisible risk": the quiet, compounding danger that builds when screening policy lives in someone's head instead of a documented, repeatable system.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
In this episode, you’ll hear how leasing data is revealing meaningful shifts in renter demand, market conditions, and operational performance. The discussion explains why growing days on market, lower lead volume, and flat rents are changing how property managers need to approach leasing. You’ll also learn how automation, conversion-focused metrics, and self-service leasing tools can help you work more efficiently, improve prospect experience, and stay competitive in a softer market.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
In this episode, you’ll hear a detailed discussion on the ways AI is changing leasing analytics and prospect engagement in property management. The conversation focuses on why response speed, data quality, and modern KPIs matter more than ever as renter expectations continue to rise. You’ll learn how AI-supported leasing teams are improving response times, reducing vacancy days, and using better data to guide prospects through the leasing funnel. The episode also explores real-world case study results, fair housing considerations, and how AI can support—not replace—onsite teams.
DESCRIPTION
Rising costs, tighter margins, and increased competition make it easy to blame the market for shrinking profits. But for many property management companies, the real issue is internal inefficiency. In this episode, Jay from Better Who explains why operational waste, undocumented policies, unclear roles, and poorly defined processes quietly drain profitability every single day. Jay breaks down how property managers can reclaim lost productivity by focusing first on people, process, and policy before jumping into automation or AI.
From eliminating tribal knowledge to defining accountability charts and documenting procedures as they happen, this conversation highlights practical steps companies can take to become more scalable and more profitable. The discussion also explores how AI should be approached as a tool, not a solution. With the right team ownership, documented knowledge, and a clear internal playbook, AI becomes a powerful efficiency enhancer rather than a risky distraction.
Abe Schuchman, Executive Director and CEO of Housing Unlimited, joins the podcast to discuss the need for quality, affordable housing for individuals with psychiatric disabilities who are in recovery.
Housing Unlimited is committed to community integration and independence for these renters by providing renovated scattered-site homes that offer independent living for individuals in mental health recovery.
Abe also shares why clear, respectful, and consistent communication is essential in landlord-tenant relationships—and why keeping those interactions focused on traditional housing matters makes a meaningful impact. Residents feel more empowered when communication is handled thoughtfully and when they have access to off-site support.
Further, he highlights the value of proactively building relationships with local mental health crisis-support providers. If a tenant experiences a crisis, government agencies and other stakeholders may be available to help. Many communities now offer mobile response teams that provide humane, expert outreach—making it essential to understand the resources available in your area.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Abe Schuchman on LinkedIn, and Housing Unlimited on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Kevin Jacobson, CEO at Foxen, joins the podcast to discuss navigating the challenges of growing a multifamily business and three different approaches to take.
The first method is “Outside Your Four Walls”: How you show up to external stakeholders. The importance of understanding your customers’ evolving needs. How senior leaders demonstrate credibility, vision, and financial discipline to banks and investors. Balancing transparency with confidence to build long-term relationships. Leading initiatives that enhance the resident experience strengthen brand reputation.
The next approach is “Inside Your Four Walls”: How you show up to your team and company. Culture, communication, and leadership inside the company are just as critical as external relationships. The importance of modeling behaviors that reinforce the company’s values. Engaging directly with your core team to ensure clarity, motivation, and accountability. Supporting teams through challenges while giving them autonomy to grow.
The last tactic is “Yourself”: Navigating personal growth, stress, and leadership. Leading well externally and internally requires self-awareness, adaptability, and perspective. Continuous learning from other leaders, industries, and experiences. Embrace the lessons from diverse experiences. Recognize that self-awareness and reflection are critical tools for long-term leadership success.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Kevin Jacobson on LinkedIn, and Foxen on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Present-day renters expect mobile-first, instant payments. Digital rent payments are on the rise as manual or paper-based processes often lead to impatience, friction, and even fraud.
Chris Helmers, Vice President of Sales & Client Success at Zego, joins the podcast to discuss the state of digital rent payments, including an industry snapshot and market outlook. He also explains the connection between check fraud and identity theft, the impact this has on property managers and owners, and ways to reduce risk—fully digital payments, better ID verification and fraud detection, standardized digital refunds, fewer checks, and staff training on clear payment policies.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Chris Helmers on LinkedIn, and Zego on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Only 25% of property managers use video as a tool in their listings, and 10% or fewer use it for communication and education.
Jennifer Ruelens, Founder and Broker of One Focus Property Management, joins the podcast to discuss why video is the best scalable way to build credibility and relationships; how to succeed in video production; why public videos consistently increase visibility, impact, and differentiation for your company; and ways to remove any anxiety or insecurity from utilizing video.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Jennifer Ruelens on LinkedIn, and One Focus Property Management on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Mindy Parish, Founder and Chief Consultant of Parish Consulting, joins the podcast to discuss how establishing a monthly operating rhythm can improve your organization and develop the next generation of community leaders. Using monthly checklists that focus on key areas of portfolio operations—financials, capital, resident relations, property inspections, safety, compliance, etc.—managers can gain a 360° view of operations without being overwhelmed.
Mindy also explains how people drive performance—though checklists and systems are powerful, they’re only beneficial when managers are trained, mentored, and confident in execution. Further, she shares how communities can maintain a competitive edge through strong resident engagement and proactive relationships with civic partners. Finally, she examines how consistent reviews—paired with data, optimized systems, and accountability tools—enable leaders to spot trends and hold their teams accountable.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Mindy Parish on LinkedIn, and Parish Consulting on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Communication is a perpetual challenge in business and a task that property managers are always trying to improve.
On this episode of the podcast, Joseph Schultz, co-founder of Efformance, discusses how technology can help us be more efficient in communication. Joseph addresses the biggest resident communication challenges; ways to improve internal communication; how technology helps solve these challenges; and how communication can be effectively automated through various tools, such as MailFuze and Savant.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Joseph Schultz on LinkedIn, and Efformance on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Traditionally viewed as an entry-level role, the leasing agent position has evolved. Today’s agents must bring strong professionalism and specialized skills to the job. Finding a home can be stressful, and prospects deserve knowledgeable, well-trained agents who focus on building relationships—not just closing transactions.
Stephanie Oehler, Founder of Savvy Leasing, joins the podcast to discuss why sales is such an important part of the leasing process. Stephanie shares her top three tips for leasing and sales training: using value language to communicate what it feels like to live in your community; effective follow-up, which requires consistency, creativity, and customization; and changing your perspective so that you can be prepared, feel refreshed, and have a positive attitude when working with potential renters.
Further, she covers common misconceptions about the leasing and sales processes, and speaks to some of the services she provides.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Stephanie Oehler on LinkedIn, and Savvy Leasing on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Maintenance is an extremely important aspect of the property management industry—and thanks to advancements in technology and artificial intelligence (AI)—it’s a field that’s changing rapidly.
Bo Lais, CEO and Cofounder of Lula, joins the podcast to discuss massive shifts in society that have resulted in high expectations for maintenance; how to leverage technology and buying power to control maintenance costs; the importance of preventive maintenance; and AI and property management red flags to consider when evaluating use cases.
Bo also shares the latest capabilities, products, and tools developed by Lula to address property maintenance challenges, as well as examples of how the industry is transitioning toward predictive maintenance rather than being reactive.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Bo Lais on LinkedIn, and Lula on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
“The two most important days of your life are the day you were born and the day you discovered why.” ~ Dr. Debbie Phillips
In this episode, we discuss how to find your genius—the unique intersection where talent meets joy. Dr. Debbie Phillips, president of The Quadrillion, joins the podcast to share valuable career advice and powerful insights on discovering your light, why it matters, and how to bring it to life through the right mindset, skillset, and action.
Debbie also explores ways to find resources to support your genius, discusses the need for the right role/environment to flourish, how to overcome barriers, and which actions to take to become empowered and successful.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Dr. Debbie Phillips on LinkedIn, and The Quadrillion on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Tony Milne, President and COO of CredHub, joins the podcast to discuss the evolving multifamily credit landscape, credit reporting as a behavior driver, resident retention through transparency, the advantage of building credit history for tenants, and the future of rent reporting.
Tony further explores various credit scoring models, such as VantageScore 4, data standards, bureau adoption, and compliance considerations that property managers should prepare for. Finally, he discusses practical ways to successfully launch and implement tools to improve overall resident satisfaction.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Tony Milne on LinkedIn, and CredHub on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
The inspection process can be challenging. It’s important for property management professionals to educate themselves on inspection best practices, compliance, efficiency, and technology.
Ray Costello, Director of US Operations for Property Inspect, joins the podcast to discuss why inspections are critical for compliance, asset protection, and resident satisfaction.
Further, Ray discusses key inspection types, how inspections reduce disputes over deposits, prevent costly repairs through early detection, and maintain property value over time. He also covers common challenges, myths, and misunderstandings about inspections; best practices and leveraging technology to improve the process; future trends in property inspections; and action items to implement a more streamlined process.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Ray Costello on LinkedIn, and Property Inspect on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Rent advances provide a way for landlords to use their rental income for everyday expenses at a fraction of the cost of credit cards or loans.
Tom Smith, co-founder and chief revenue officer of Ryse, joins the podcast to discuss how non-institutional property owners can tap into institutional capital markets for new sources of liquidity using rent advances as an emerging asset class.
Tom also explores how property management companies offer rent advances to differentiate their services, acquire more units, reduce churn, and increase fees, and delves into how these advances can help with emergency repairs when cash on hand isn’t available.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Tom Smith on LinkedIn, and Ryse on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Join us as Joe Easton—Rent Manager’s Director of Partnerships and Industry Relations, and host of Beyond Rent—interviews attendees and sponsors at the 2025 Rent Manager User Conference. In this episode, Joe connects with industry professionals to cover a range of topics including: how Habitat for Humanity is making a difference by implementing diverse initiatives and volunteer opportunities; a heartwarming story from indi Real Estate on how to positively affect the resident experience; ways to simplify move ins with Utility Valet; and how Stelor is changing the condominium management industry to better protect current and future owners.
Learn more about each guest:
- Ileanna Bryant on LinkedIn, and San Diego Habitat for Humanity on the company website
- Sarah DiToro on LinkedIn, and indi Real Estate on the company website
- Ernesto Beliz III on LinkedIn, and Utility Valet on the company website
- Steven Laidlaw on LinkedIn, and Stelor on the company website
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Imagine if your property reserves could actually grow in value, rather than decline.
Matthew Rudd, CEO and co-founder of BitReserve, joins the podcast to take a deep dive into how property owners can utilize Bitcoin to save money for reserves, maintain purchasing power, protect property reserves from unavoidable expenses, and why Bitcoin is a superior form of currency.
Special Offer: The first 100 property owners who activate the BitReserve integration in the Available Integrations window within Rent Manager—or contact support@bitreserve.ai—will receive 50% off fees for life!
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Matthew Rudd on LinkedIn, and BitReserve on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Water usage can greatly affect an organization’s bottom line, especially in the property management industry.
Dr. Ellie Graeden, Chief Data & Product Officer at Metron, joins the podcast to discuss various types of smart water meters and why they matter to property management professionals. Dr. Graeden also addresses why it’s important to share smart water analytics, such as water consumption, with residents—which can increase occupancy rates and retention.
Further, Dr. Graeden discusses how to use water consumption data to drive property values and evaluate merger and acquisition opportunities. Additionally, she explores other types of data that can be used to provide context for water usage.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Dr. Ellie Graeden on LinkedIn, and Metron on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
In the property management industry, there are public adjusters who are in business to help people, and sadly, there are those who are only in business to help themselves.
Andy Gurczak, founder and CEO of AllCity Adjusting, joins the podcast to debunk common myths about claims adjusters. Some myths include: “Public adjusters inflate claims; you only need one for big losses; a contractor can handle the insurance claim; the insurance company’s adjuster will take care of everything; and hiring an adjuster delays the process.”
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Andy Gurczak on LinkedIn, and AllCity Adjusting on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Many Americans are one car accident, job loss, or medical emergency away from missing their rent payment. When a family is evicted, the damage is profound and lasting. Being evicted increases childhood trauma, mental health struggles, and breaks continuity in schools and communities.
Amy Krulik, executive director at hope+door, joins the podcast to discuss the eviction crisis and solutions to prevent evictions, which ultimately benefit the property owner. By partnering with hope+door, property managers save money, retain residents, and prevent the destabilization that evictions cause communities and portfolios. Hope+door’s support is funded almost entirely by the multifamily housing industry—owners and suppliers who know the cost of eviction and choose to be part of the solution. This approach aligns with social impact and business success goals—it’s not a charity, it’s a strategy.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Amy Krulik on LinkedIn, and hope+door on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
We’re entering an era when rent payments can be as personalized and seamless as paying for a Netflix subscription. Therefore, property managers who continue to put renters first, offer flexibility, and lean into financial innovation will not only survive, but thrive.
Joe Di Re, chief revenue officer at Qira, joins the podcast to take a deep dive into resilient strategies, tenant-focused payment models, and cutting-edge financial tools that help property managers succeed in any market. Even in volatile situations, the right tools and models can keep a portfolio strong. The key is to reduce friction, improve predictability, and maintain a resident-first approach.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Joe Di Re on LinkedIn, and Qira on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Your maintenance operation isn’t just a vital component of your business; it’s part of your brand. Successful property managers treat maintenance as a brand experience to generate prospect referrals and 5-star reviews that increase search engine optimization (SEO).
Ethan Lieber, Co-Founder and CEO of Latchel, joins the podcast to discuss the most important aspects of maximizing owner retention; address the primary reasons for owner and resident attrition; explore strategies for resident renewals; and examine the impact of maintenance issues on owner satisfaction.
Ethan also digs into leveraging software and artificial intelligence (AI) to retain residents and increase operational efficiency through technology. Topics covered include reducing maintenance volume as a cost-reduction strategy and the role of generative AI in providing high-quality responsiveness.
Finally, he addresses the challenges in implementing software and AI solutions; explores strategies for ensuring smooth transitions from AI to human intervention; and discusses potential resistance to technology adoption and approaches for overcoming objections.
Special Book Offer: Message Ethan on LinkedIn to receive a FREE copy of “Maintenance as a Growth Engine: How Smart Property Managers Win & Retain More Doors Without Selling Harder,” by Latchel Co-Founder, Will Gordon.Or visit this post and comment “Maintenance as a growth engine,” and Ethan will send you a copy.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Ethan Lieber on LinkedIn, and Latchel on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Marketing a property is about building a brand that creates a unique community identity.
Lynnette Morgan, leasing professional with Rookwood Properties, joins the podcast to discuss what “community identity” means for apartment living; how a property’s location, architecture, and resident demographic shape its identity; and how to translate identity into marketing materials.
Lynnette further explores how resident events and community engagement reinforce identity over time, and the difference between branding a luxury high-rise like 1010 On The Rhine versus a quirky, vintage garden-style property. Finally, she provides advice for anyone attempting to rebrand a community with an outdated identity.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Lynnette Morgan on LinkedIn, and Rookwood Properties on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Many property managers and owners aren’t fully aware of the potential financial and operational risks involved with not providing renters insurance. Unfortunately, many residents don’t adequately protect themselves against risk. For example, around 275 apartment fires occur in the U.S. per day, resulting in more than100,000 fires per year.
Katie Curry and Christian Thomas of LeaseTrack join the podcast to discuss the importance of ensuring that renters have insurance as soon as a lease commences, and how tracking insurance is labor intensive, dynamic, and requires expertise and integrations with property management software by a trusted provider.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Katie Curry on LinkedIn, Christian Thomas on LinkedIn, and LeaseTrack on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
As the rental housing landscape becomes more competitive and compliance-driven, tenant screening is no longer just a background check. It’s a critical touchpoint that shapes the leasing experience for renters and property managers.
Taylor Lembi, CEO and Founder of Intellirent, joins the podcast to discuss what thoughtful, effective screening practices look like in today’s environment—a partnership rather than a transaction. Further, Taylor explains why industry experience matters, and the importance of providing support that coincides with leasing schedules and continuous improvement from onsite feedback.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Taylor Lembi on LinkedIn, and Intellirent on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Koray Oztekin, CEO and Founder of Zenbase, joins the podcast to discuss the financial health of American citizens, how economic burdens affect the mindset and well-being of renters, and what can be done to better serve their financial needs.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Koray Oztekin on LinkedIn, and Zenbase on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Ramsey Cohen of Clayton Development Group joins the podcast to discuss how modern manufactured homes, CrossMod® innovation, and zoning reform are shaping the affordable housing landscape from cutting costs to boosting energy efficiency. We also dive into the policies, partnerships, and technologies driving the future of housing.
Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.
You can learn more about Ramsey Cohen on LinkedIn, and Clayton Development Group on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
When searching for top talent, two major challenges that CEOs face are poor hiring decisions and disengagement. Dr. Krista Peterson of Culture Index joins the podcast to discuss how Applied Behavioral Analytics—using science to understand, predict, and influence human behavior—can ensure that the right team members are identified and hired. She also explores how to manage, motivate, communicate, and empower employees to ensure longevity and that long-term goals are met.
Harvard Business Review reports that only a fraction of traditional hiring methods are effective; however, Culture Index’s method can lead to a 90% retention rate. To learn more, Culture Index is offering a complimentary 60-minute company diagnostic for Beyond Rent’s listeners.
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You can learn more about Dr. Krista Peterson on LinkedIn, and Culture Index on the company’s website.
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Jason Hull, Founder of DoorGrow, joins the podcast to discuss the state of the property management industry and how to grow your business so that you can focus on people.
During this dynamic conversation, Jason addresses perceptions, challenges, and hurdles facing the industry; false scarcity in the market; three types of psychological buyers; how to attract better owners and clients; and more. Further, he explains how to perform a rapid revamp—changing mindsets and strategies by tackling unscalable actions to create a scalable business.
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You can learn more about Jason Hull on LinkedIn, and DoorGrow on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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Sara Wiggs joins the podcast to discuss the resident experience in terms of technology and the ways smart home technology can maximize operational savings and generate revenue for owners and management companies.
By leveraging cutting-edge technology like smart thermostats, locks, leak detectors, and alarm systems, multifamily communities can reduce costs, improve asset protection, and streamline operations.
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You can learn more about Sara Wiggs on LinkedIn, and ADT Multifamily on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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In the past, the manufactured housing industry was plagued with outdated terminology and negative connotations. Today, manufactured homes are no longer considered “trailers” or “mobile home parks”—they’re like any other dwelling, except they’re constructed in environmentally protected areas, and can be a better option than site-built homes for many reasons.
Rick Robinson joins the podcast to discuss the evolution of manufactured housing and how the industry is promoting new factory-built solutions, such as barndominiums and modular mansions. Manufactured construction tends to be more efficient and cost-effective; fully customizable (amenities, design, layout, etc.); and located in amenity-rich communities featuring golf courses, dog parks, swimming pools, and more.
Rick also explores U.S. Department of Housing and Urban Development (HUD) regulations, industry resources to consider, and where to research available inventory. Further, he shares his thoughts on “From Bookwork to Blueprints,” a documentary that tells the heartwarming story of students who built a modular home at their school to donate to Habitat for Humanity.
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You can learn more about Rick Robinson on LinkedIn, and ManufacturedHomes.com on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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Artificial Intelligence (AI) continues to change the way we conduct business and shape how individuals perform various duties throughout their careers.
Steve Cunningham of Simple Academy joins the podcast to discuss the evolution of Open AI and the five-stage process. Further, he discusses his AI performance formula—Work Faster x Solve Smarter x Track and Communicate = Performance and Profit. From base model technology—like ChatGPT—to thousands of intricate workflow tools, AI is beneficial to the bottom line.
Steve also explores the adoption rate of AI; how the use of this technology can increase productivity while providing more purpose, meaning, and enjoyment for employees; and what you should do now to be successful as the future of AI transforms our world.
As a thank you to our listeners, Steve is offering 30 days of free access to his AI performance workshop and community, which supports this topic, Simple - AI Enablement Training, Coaching, and Online Certification.
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You can learn more about Steve Cunningham on LinkedIn, and Simple Academy on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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Tara Samuels joins the podcast to discuss how stepping out of your comfort zone to make new connections can change your life, why networking takes work, and the importance of nurturing relationships and having impactful conversations.
Tara also discusses her passion for connecting people through mentorship and helping organizations build “sticky” environments to retain talent. With more than 20 years in the industry, she also works to empower multifamily companies to engage and keep their teams, matching top talent with their next career steps.
We encourage you to check out Tara’s article on the NAA’s website 10 Things to Do to Improve Your Professional Network.
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You can learn more about Tara Samuels and Multifamily Mentor Matchmaking on LinkedIn.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
Sam Heimerl joins the podcast to discuss how his organization transitioned from relying on a spreadsheet for maintenance requests to using Rent Manager as its maintenance coordination solution. This change allowed the company to implement new methods, systems, and processes. Sam also explains the 5W Method in detail—who is involved, what is being done, where it is, and when and why it’s happening. In addition, he shares the importance of obtaining buy-in from team members.
Further, Sam discusses overcoming challenges; learning how to be successful by achieving goals, setting expectations, and communicating with residents; and why it’s important to have human interaction in conjunction with automated technology to maintain a personal touch.
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You can learn more about Sam Heimerl on LinkedIn, and Midwest Expansion on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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In this inspirational episode, Joe Jackson of Prime Oak Capital joins the podcast to discuss his journey from growing up in manufactured homes to being in the Marine Corps for 20 years to his transition to the real estate industry—specifically, the manufactured housing market.
Joe addresses the stigma surrounding manufactured housing communities and explains how elevating the language associated with the industry helps elevate the business, by paving a path to different experiences and helping people feel better about where they’re living.
Joe also discusses the John Muir Trail Veteran’s Hike, which runs from Yosemite to Mount Whitney (the highest point in the lower 48 states) in California. This annual event benefits the Veterans Community Project (VCP), an organization that helps homeless veterans by providing them with homes and other forms of assistance.
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You can learn more about Joe Jackson on LinkedIn, and Prime Oak Capital on the company’s website.
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Lean Six Sigma helps identify and eliminate waste and optimize efficiency to add value for the customer. The multifamily industry has many complex processes, and applying Lean Six Sigma practices to existing processes can improve both the resident and employee experience.
Larry Foster of MuniBilling joins the podcast to discuss the foundational principles of Lean Six Sigma, and the steps you can take to successfully implement this approach to streamline your multifamily operations. Lean Six Sigma empowers employees, gives middle management a sense of ownership, and provides them with problem-solving tools to identify the root causes of waste.
Larry also addresses how Lean Six Sigma can solve common challenges and its many benefits, such as removing constraints by resolving issues for smarter decision-making.
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You can learn more about Larry Foster on LinkedIn, and MuniBilling on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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Artificial intelligence (AI) is continuously evolving and changing how we operate. While every residential property management company is different, most experience similar pain points. And by observing these commonalities, you’ll find a lot of improvements that AI can make for you.
Arthur Attal of Domos joins the podcast to discuss ways that AI assists property managers in making time-consuming tasks easy so they can focus on high-value assignments, improve resident relations, and operate more efficiently. Arthur also explores how to teach AI to adapt to business practices through personalization in order to make decisions.
With the limited amount of free time property managers have, it’s important to automate mundane tasks such as emails, text messages, phone calls, etc. when possible. Recent advancements in AI can mimic what humans do and carry out routine tasks. Examples include assisting leasing teams by capturing all prospect information and scheduling tours; providing quick, meaningful responses; communicating with residents 24/7; and reviewing documents.
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You can learn more about Arthur Attal on LinkedIn, and Domos on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
In 2019, the National Apartment Association (NAA) launched the 20 in their Twenties Program, which was founded as a way for NAA to engage with emerging leaders in the property management industry. Duy Vu of The Associated Management Company was a member of the inaugural class.
Stefani Hurst of the NAA and Duy Vu join the podcast to discuss the recently rebranded program, now known as 20 on the Rise. While the project is still comprised of 20 individuals from various aspects of the multifamily industry, it has become more inclusive for people of all ages. This shift makes it possible for those entering the rental housing industry at all stages of life, with 10 years or less experience, to be eligible.
Stefani and Duy further discuss how being involved in this program—as well as various local, state, and national apartment associations—can add value to your career. Benefits include networking opportunities, career development and growth, leveraging resources, free registration to Apartmentalize, recognition through awards programs, and support from colleagues—just to name a few.
Stefani also outlines the parameters, qualifications, and how to apply to the 20 on the Rise Program. The deadline to submit an application is Friday, February 14, 2025.
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You can learn more about Stefani Hurst on LinkedIn, NAA on the organization’s website; and Duy Vu on LinkedIn.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
Implementing green initiatives and amenities has become increasingly important in the property management world. Both can positively impact the bottom line and make residents, investors, and owners feel good about improving the environment.
Stacy Brown of Real Property Management joins the podcast to discuss green initiatives, amenities and additions, and the importance of performing audits to determine your plan of action in order to make the greatest impact for residents and investors.
Stacy also explores how to best plan your initiatives and communicate these positive changes to residents. Some of the most commonly requested green amenities are smart technology to conserve energy; LED bulbs; energy-efficient appliances; low-flow plumbing with water-saving aerators; and community composting gardens. Replacing or adding insulation, EV chargers and solar panels, and recycling can also have a positive impact on your community and create additional cost savings for you.
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You can learn more about Stacy Brown on LinkedIn, and Real Property Management on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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The world of real estate investments has many challenges—lack of visibility and transparency across data sets; errors in data sets; potential loss of money on deals; and slow decision making.
Arunabh Dastidar of Leni joins the podcast to discuss how data should be conceived and consolidated through specific AI-driven strategies for effective revenue management including predictive analytics for rental pricing, identifying and reducing operational inefficiencies, and enhancing resident retention through personalized services.
Arunabh also explores how multifamily property owners and managers utilize AI capabilities to optimize cash flow, enhance property operations through AI applications in daily asset management, streamline marketing efforts and reduce costs by adjusting for seasonality, and analyze property-level trends to allocate resources efficiently—all of which can lead to significant cost savings and improved overall property operations.
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You can learn more about Arunabh Dastidar on LinkedIn, and Leni on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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Angie Reynolds of Uptown Rental Properties joins the podcast live at the 2024 Rent Manager User Conference (RMUC) to discuss her 20+ year career in the property management industry and her journey with implementing new processes and technology.
Angie shares how to manage adversity and resistance to change, how to earn trust, establish a non-judgmental rapport, ensure that stakeholders have a say, obtain feedback from team members, and become the go-to person for your organization’s property management software platform. In addition, she discusses ways to leverage Rent Manager—the importance of training, automation, optimization, and customization of the system; the benefits of incorporating API integrations; and how the technology supports Uptown’s unique goals.
Angie also discusses the steps her company continues to take to improve its knowledge of Rent Manager and ensure employees use all its features. She always returns from the RMUC with a plethora of new ideas Uptown can implement each year.
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You can learn more about Angie Reynolds on LinkedIn, and Uptown Rental Properties on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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There are multiple layers involved in developing a strong career path in property management—building a foundation in industry awareness; understanding organizational strategy; and identifying what you can do to help the organization reach its goals.
Alison Sallitt of Mark-Taylor Residential joins the podcast to discuss ways to develop your skillset for career advancement in the multifamily industry.
Skills that are needed include prioritization, time management, open communication, and self-awareness; utilizing automation to streamline processes; identifying and managing complex challenges; aligning goals to ensure success; and being inquisitive and prepared to add value where you can.
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You can learn more about Alison Sallitt on LinkedIn, and Mark-Taylor Residential on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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As companies progress nowadays, many are moving away from the “grow at all costs” philosophy and toward a more specialized approach—focusing on profitability while maintaining a great consumer experience and being compliance driven.
Grace Doering of Findigs joins the podcast to discuss how utilizing leasing technology can improve and expedite the sales process. It’s important to find a product that can evolve over time, and deliver flexibility and parameters that are the right fit for each customer.
Findigs leads the charge on being as flexible as possible to meet the needs of each property manager’s unique portfolio. They are redefining the rental experience with a platform that makes renting faster, safer, and fairer for the applicant.
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You can learn more about Grace Doering on LinkedIn, and Findigs on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
Pricing units is a very manual, time-consuming process, especially during lease renewals. Leveraging a revenue management tool can help by providing a way to understand the market and pricing optimization.
Greg Warner of Revvy joins the podcast to discuss revenue management and why having a system that can easily optimize pricing is important when trying to quickly make an educated pricing decision, understand property performance in relation to competitors, determine goals, budgeted occupancies, and more.
Using a revenue management tool is also crucial during lease renewals since it can greatly reduce the amount of time spent during the process, and provide guidance on staggering expirations and what premiums should be charged. These actions can balance the process and improve the workload for all team members.
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You can learn more about Greg Warner on LinkedIn, and Revvy on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
According to the CDC, over 70 million U.S. adults are disabled in some way. As a result, accessible housing is an important dwelling type for the property management industry to provide and is required by the Americans with Disabilities Act (ADA) and Fair Housing Act.
Frank Yeagers of Yeagers Consulting joins the podcast to discuss why it’s important to be aware of accessibility barriers, your strategy and budget for improvements, and some of the most overlooked areas for being ADA-compliant.
During the leasing process, it’s beneficial to understand what prospects need for reasonable accommodations. Fortunately, there are tax incentives available to make affordable accessibility adjustments to existing properties, which can improve the quality of life for everyone in the community.
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You can learn more about Frank Yeager on LinkedIn, and Yeagers Consulting on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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With so many regulations to follow in the property management industry, it can be challenging for property managers to ensure compliance, maintain day-to-day operations, and maximize their relationships with owners.
John Higgins of Steady Technologies joins the podcast to discuss the importance of finding a trusted advisor to guarantee compliance and how securing a quality owner benefit package (OBP) can alleviate many of these challenges.
OBP technology provides data, financial, and insurance solutions that can contribute to a reduction in churn while assisting owners with evictions, large maintenance issues, rent protection, legal and eviction expenses, state and national legislative updates, comparison leasing reports, and many other aspects of their operation. These solutions can be completely white-labeled for property managers and integrated into their management software to deliver these services in a seamless manner.
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You can learn more about John Higgins on LinkedIn, and Steady Technologies on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
Transitioning from a manual software process to an automated process can be challenging. However, when automation software is implemented correctly, it creates a better experience for both residents and the property management team by enabling staff to focus on increasing retention rates and improving ROI.
Mo Hussein of Balanced Asset Solutions joins the podcast to discuss how to effectively scale your business through the use of technology; the challenges of establishing processes and procedures, and standardizing them within the company; and the importance of creating change at the executive level so staff can fully adopt and leverage new technology.
Mo also identifies three key areas impacted by automation software—the leasing process, maintenance management, and accounting procedures. Further, he discusses how artificial intelligence (AI) products—such as Robotic Process Automation (RPA)—can streamline routine tasks. Finally, Mo explains the importance of partnering with an automation software provider that has experience in operations, technology, accounting, and compliance.
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You can learn more about Mo Hussein on LinkedIn, and Balanced Asset Solutions on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
Artificial Intelligence (AI) is a continually evolving technology, especially for the property management industry. Samantha Bohm of Collen AI joins the podcast to discuss how automation and AI work together to streamline tedious, time-consuming tasks—like lease renewals and rent collection—all with the click of a button.
The beauty of AI and automation is that it is already equipped with answers and responses to resident inquiries, which provides better, faster communication overall. Additionally, the latest AI tools can deliver more valuable information and provide a personal touch, which results in a better resident experience.
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You can learn more about Samantha Bohm on LinkedIn, and Collen AI on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
While customer and resident retention is a simple concept to understand, it’s not always easy to maintain in a competitive environment.
Tom Clements of Pest Share joins the podcast to discuss strategies that business owners and property managers can implement to help retain their customers and residents. Setting expectations, understanding needs, and frequent communication are key components of these approaches.
Tom also expands on the importance of providing clarity when setting an expectation and how to respond if it’s not met. Further, he shares why solution-based thinking is critical to understanding issues and finding resolutions, and why hiring staff members who share this vision is crucial to your operation.
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You can learn more about Tom Clements on LinkedIn, and Pest Share on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
The Rent Manager User Conference (RMUC) is taking place this fall. Brittany Christerson, COO of London Computer Systems/Rent Manager, joins the podcast to discuss what is offered at the conference, the benefits of attending, and what to expect from the experience.
RMUC is a 4-day annual event for professionals in the property management industry to learn about all things Rent Manager, including best practices, a preview of the product roadmap, bootcamps, and roundtable sessions, the CEO keynote address, social events, networking opportunities, and much more.
This event provides insight on how like-minded peers from around the world are utilizing Rent Manager and gives attendees the opportunity to meet with our award-winning Product Support team. RMUC also positively impacts each attendee’s business by sharing ways to improve time management and streamline processes. Rent Manager is customizable to fit any industry, and there are more than 70 different RMUC sessions to choose from.
The conference is held in a different location each year so that our customers and vendors are able to travel to various parts of the U.S. and enjoy interesting activities specific to each region.
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Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
Owner retention is a challenge with the average churn or attrition rate in the property management industry at about 25%. Even if you’re performing well, you can still lose clients because most owner turnover is caused by sales and not necessarily from a poor experience. There are many reasons why an owner may want to sell a property; therefore, an inherent churn rate is always possible.
Lior Abramovich of Blanket joins the podcast to discuss the challenges of owner churn, data analysis, retention through maintaining relationships, and how to build your portfolio and make appropriate decisions that have a positive impact on the growth of your business.
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You can learn more about Lior Abramovich on LinkedIn, and Blanket on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
The rise in fraud has created a need for advanced technology to verify resident income through various screening processes in the property management industry.
Ashli Allen of AmRent and George Homoelle of Ibbie join the podcast to discuss the various ways fraud is being committed and the challenges that property managers and leasing specialists are facing with different application/verification methods, all while trying to provide quality service to applicants. They also chat about efficient ways to combat these obstacles through consumer-permissioned income verification technology.
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You can learn more about Ashli Allen on LinkedIn, AmRent on their company’s website; and George Homoelle on LinkedIn, and Ibbie on their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
As electric vehicles (EV) continue to rise in popularity, there is a growing need for EV charging stations in the multifamily industry. Unfortunately, this need can be a challenge for properties with a more complex electrical infrastructure.
Mike Mulqueen of SWTCH Energy joins the podcast to discuss the importance of having EV charging stations in multifamily communities, the growth in demand for electric vehicles, the expectations of EV owners, and the nature of charging infrastructure. Mike also addresses questions, challenges, and costs surrounding the installation of EV chargers, including how to maximize charging while recovering electrical costs and managing access controls to prevent power theft.
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You can learn more about Mike Mulqueen on LinkedIn and SWTCH Energy on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
Beyond Rent has reached its 100th episode! To celebrate, we’ve added video to enrich your podcast experience. You can also follow Beyond Rent on social media now! Links to the video and our social profiles are shared below.
Beyond Rent’s 100th episode—featuring Don Brunner, President and CEO of BRG Realty Group, LLC—focuses on his experience of more than 20 years in the industry. Don speaks about the growth in technology adoption by property managers and BRG’s strategy to add new technology to their operations. He also discusses how important it is to set employees up for success by connecting them to education and networking opportunities. Further, Don shares his thoughts on current challenges in property management and possibilities for future growth.
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You can learn more about Don Brunner on LinkedIn, and BRG on their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
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Very few things are as important as where someone lives. Scott Jacobson of Onward Equity joins the podcast to discuss how to create investment value for both owners and residents, as well as some of the challenges investors face in today’s complex property management industry.
Value-added opportunities can include physical renovations and landscaping to create curb appeal. Scott also stresses the importance of treating residents with respect and care, since being responsive and attentive ultimately affects their overall experience and shows that you value their time.
Further, he talks about the primary challenges in property management such as rising interest rates, obtaining new deals, increasing costs for property insurance, and property-specific issues.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Scott Jacobson on LinkedIn, and Onward Equity on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Companies are more successful and efficient when they have current, accurate data. Employing metrics, dashboards, and data warehouses—a central repository of data from different systems—can help businesses achieve their goals.
Saad Shah of RentViewer joins the podcast to discuss the importance of utilizing data and analytics in the real estate management industry. Doing so gives companies better visibility and business intelligence; it eliminates manual work; and streamlines expense and work order management. By evaluating the processes and tasks that are costing you the most money, you can use data to improve your bottom line.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Saad Shah on LinkedIn, and RentViewer on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
The job market has changed significantly over the last five years and there’s more competition than ever for mid- to upper-level real estate positions. Even if you aren’t actively looking for a new role, being aware of interview best practices is important to ensure that your resume and LinkedIn profile are current and in alignment with one another.
David Lorenzen of Southcoast Partners joins the podcast to discuss the importance of matching your LinkedIn profile experience with your resume, interview best practices, and expert tips on the most effective ways to utilize these tools to stand out to recruiters.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about David Lorenzen on LinkedIn and Southcoast Partners on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
When filing insurance claims, many companies attempt to do so without the assistance of a public adjuster, which can have a negative impact on their bottom line.
Andy Gurczak of All City Adjusting joins the podcast to share best practices to ensure your insurance claims are paid correctly and to maximize every aspect of your claim. He also discusses the benefits of working with a public adjuster and the best ways to handle insurance claims if you’re unable to do so.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Andy Gurczak on LinkedIn and All City Adjusting on their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Creating a strong culture by living your company’s core values—from the top down—is key to hiring the best people for your organization. Pete Neubig of VPM Solutions joins the podcast to share some best practices on how to do this through DiSC personality profiling, job descriptions that match these profiles, key performance indicators, and cross-promotion across multiple online platforms to attract as many qualified candidates as possible.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Pete Neubig on LinkedIn and VPM Solutions on their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
When investing in rental properties, most people (including realtors) don’t fully understand what’s needed to be successful. Steven Andrews of SOARX Consulting joins the podcast to share his expertise on getting started in this lucrative market.
Steven’s newly released book, “The New American Dream,” provides the guidance and foundation needed before you begin investing in rental properties. He discusses the importance of finding a mentor with real-world experience who understands the risks involved, is willing to help, and can provide valuable advice. The book also examines why performing due diligence, educating yourself, and building authentic relationships are crucial for success.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Steven Andrews on LinkedIn and SOARX Consulting via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Post-pandemic, the information technology landscape continues to evolve and cybersecurity awareness is more important than ever, especially with the rise of artificial intelligence and digital data. Instead of using traditional hardware-based solutions, most businesses have transitioned to Software-as-a-Service (SaaS) cloud-based resources.
Dave Staun of LCS and Rent Manager joins the podcast to discuss the importance of having an experienced managed service provider (MSP) to implement cybersecurity measures like email security and encryption, firewalls, antivirus solutions, data backups, and employee education.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, and connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.
You can connect with Dave Staun on LinkedIn and LCS via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
When not managed properly, trees can adversely impact a property—increasing capital expenses, affecting roads and utilities, and causing safety hazards throughout the community. Nick Lefke of National Professional Services joins the podcast to share why having a proactive approach to tree management via technology recommendations and a planned budget can help evenly distribute expenses and conserve costs over time.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Nick Lefke on LinkedIn and National Professional Services via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Achieving team buy-in when an organization goes through a change-management scenario can be challenging. Matthew Tringali of BetterWho joins the podcast to share how to better manage change through a culture of listening, developing a focused strategy, and working collaboratively with stakeholders to reach a shared vision.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Matthew Tringali on LinkedIn and BetterWho via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
The lots we park our vehicles in aren’t regularly on most people’s minds—but they are for John Evans of EverLine. An expert in pavement maintenance, John joins the podcast to share how applying preventative maintenance strategies to your parking lots can have a huge impact on the financial health of your property, while improving curb appeal and safety.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about John Evans on LinkedIn and EverLine on their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Tracking down missing receipts is just as painful as trying to remember what was purchased in the first place. Fortunately, technology is changing this process. Omer Menashe of Clyr joins the podcast to share his thoughts on expense management and tracking, and insights into related technology and time management.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Omer Menashe on LinkedIn and Clyr via their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Artificial intelligence (AI) is a global hot topic. AI is poised to have an impact on how we conduct business and interact with each other for years to come. Alexis Melton joins the podcast to share how she is using AI in property management, how our industry should view it, and what it takes to keep that human connection while capitalizing on the benefits of AI.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Alexis Melton on LinkedIn and Lynco Properties via their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
No matter how great a person is at their job, we can all learn and grow from others. Usually, that involves a manager, coach, or consultant helping us along the way. Deb Newell of Real-Time Consulting is a business consultant who specializes in the property management industry. She joins the podcast to answer a series of questions to help us improve operations in this unique industry.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Deb Newell on LinkedIn and Real-Time Consulting via their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
With the industry focused on improving the resident experience, technology is often leveraged to make those improvements. Cristine Brown of Rhino joins the podcast to share her thoughts on how we got here, how the pandemic accelerated the digital experience, and how to meet resident expectations in the future. With a focus on improving the digital aspects of the move-in process, she also provides great insights into how we should approach this important part of the leasing process.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Cristine Brown on LinkedIn[VP1] [EH2] [VP3] and Rhino via their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Granting access to a property goes much further than just its residents. It impacts every person who visits or works there. On this episode, Cyrus Claffey of ButterflyMX joins us to share his insights into the utility of property access control systems in our industry and the changes he’s seen. He also shares exciting news about an upcoming release from ButterflyMX as the company continues to build a solution that improves the experience of everyone who walks through the front door of a property.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Cyrus Claffey on LinkedIn, and ButterflyMX on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
There are many ways you can invest in real estate, including owning and managing properties. However, some prefer to hire a professional property management company to take care of day-to-day tasks. There are also lucrative opportunities to invest through partnerships, but many would-be investors aren’t aware of real estate syndication. Stewart Beal of Beal Capital joins the podcast to share his insights—based on more than 20 years of real estate experience—and the different ways you can invest in real estate.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Stewart Beal on LinkedIn and Beal Capital via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
A key component to centralizing operations is implementing the right technology. Mike Branam of PointCentral has worked in the smart technology industry for years and joins the podcast to share his thoughts on centralization and the current state of smart apartment applications for leasing, resident experience, and maintenance.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Mike Branam on LinkedIn and PointCentral via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Many property management companies have implemented resident benefits packages to enhance the living experience at their properties and generate more revenue. However, there are operational efficiencies that can be realized as well. Ethan Lieber of Latchel joins the podcast to discuss the best practices for launching a resident benefits package, as well as the benefits property managers and owners can realize from these offerings.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Ethan Lieber on LinkedIn and Latchel via their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Screenings continue to be a critical part of the resident lifecycle. Incorporating the right processes and technology is key to finding ideal residents for your property. Clay Stapleford of Findigs joins the podcast to share how you can ensure that speed and confidence are part of your resident screening process.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Clay Stapleford on LinkedIn and Findigs via their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Amid a multitude of tasks and priorities, it’s easy to lose track of the vendors that supply ancillary services to your residents. Resources like internet, laundry, and trash services are important to the resident experience and impact your bottom line. On this episode, Andrew Smith shares his vast knowledge of service contract management along with best practices to make sure you’re getting the most out of your vendor relationships.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Andrew Smith on LinkedIn and ASM on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
An individual’s credit score can have a serious impact on their financial health, yet most rent payments are not reported to credit bureaus. On this episode, Steve Jarvis of CredHub joins us to share his experiences, insights, and understanding of both credit reporting and our industry. We discuss how reporting rent payments to credit bureaus can be a game changer for residents’ credit scores, while also benefitting the property management company and owner.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Steve Jarvis on LinkedIn and CredHub on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Artificial intelligence isn't new. However, there have been significant advancements in the past year—such as ChatGPT and Dall-E 2—that have improved the accessibility and utility of AI. On this episode, Matt Speer of Property Management Advisory shares his experience and knowledge on the topic, as well as practical applications for AI in the property management industry. Listen in and discover why your company needs to start using tools like ChatGPT today.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Matt Speer on LinkedIn and Property Management Advisory on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Ensuring accurate and timely late notices is a critical first step in any delinquency-management process. However, amid a multitude of other tasks, it’s easy for these notices to be overlooked and delayed. On this episode, Jeremy Piper from Tempori Systems joins us to discuss the impact that prioritizing delinquency management can have on a property management business and the overall resident experience. Listen in to learn best practices for creating a system that ensures late notices are sent at the right time, every time.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Jeremy Piper on LinkedIn and Tempori Systems on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
With the industry’s continued focus on resident experience, there’s no shortage of ideas, opinions, and tools available on this topic. Koryn Okey of Breezeway joins the podcast to provide insight into how property managers can use communication, transparency, and understanding to provide a best-in-class experience for all their residents.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Koryn Okey on LinkedIn and Breezeway on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Utilities are one of the highest incurred expenses at most properties. Yet, this critical expenditure often receives less attention because of its complexity. Joining us to share his vast experience with the topic, Jack Forrest of Zego stopped by the podcast to help us understand the many factors that impact utility costs.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Jack Forrest on LinkedIn and Zego on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Maintaining an asset should be a top priority; however, when faced with the daily tasks of operating a property management company, that priority is often an afterthought. That's where the power of a reserve study comes in, helping to preserve the long-term value and condition of a property. Aaron Lombardo of NorthStar Reserves joins the podcast to share his experience and knowledge regarding the impact of using a reserve study to plan for the future.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Aaron Lombardo on LinkedIn and NorthStar Reserves on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
The manufactured housing industry has changed dramatically over the decades and is producing high-quality, affordable housing solutions for residents nationwide. Logan Hanes of Kentucky Manufactured Housing Institute (KMHI) shares his knowledge and passion for the industry and debunks several misconceptions. Logan also shares his thoughts on opportunities that exist for property management companies in this vital residential sector.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Logan Hanes on LinkedIn and KMHI on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Diversity, Equity, and Inclusion (DE&I) is quickly coming to the forefront of the property management industry because of advocates like Todd Hignite and his involvement with the National Apartment Association (NAA). Todd joins the podcast to share why DE&I is so important in the workplace and in our industry, and how you can start a program at your company.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Todd Hignite on LinkedIn and Diversity, Equity, and Inclusion through the NAA on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Technology empowers us to do more than ever before. But have you ever wondered if technology really makes us more productive? In this episode, Braedon Hebert from CondoWorks joins us to share his thoughts on how technology is creating more time for our teams and how we can leverage the opportunity to fuel growth. Maximizing the impact of technology results in high-output teams that can change your business.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Braedon Hebert on LinkedIn and CondoWorks on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Every day, our jobs ask us to overcome unique challenges as we work to improve our businesses. Utilizing data can be an effective way to uncover challenges your operation is facing. To find the right data, you need to ask the right questions and track the proper metrics. In this episode, Chrissie Valdini of Rookwood Properties joins us to share her insights into which reports can provide you with the data you need to monitor performance across your organization, and how to create an action plan to tackle the issues you find.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Chrissie Valdini on LinkedIn and Rookwood Properties on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
While most of us focus on the management of residential properties, the construction of a building has a huge impact on housing costs, too. Mike Kaeding, CEO of Norhart, sees a tremendous opportunity to improve the construction of multifamily buildings, which will result in lower rental rates and better living conditions for residents. Join our podcast as we learn more about Mike's vision, and his passion for people and our industry.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Mike Kaeding on LinkedIn and Norhart on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Maintenance continues to be a hot topic in our industry, especially in view of increasing costs and challenges in the labor market. Ray Hespen of Property Meld joins the podcast again to share his insights and introduce us to the Ladder of Maintenance Excellence—specifically, what that means, how to use it, and how data will change the way we handle maintenance in the future.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Ray Hespen on LinkedIn and Property Meld via their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Looking to grow and strengthen your company in 2023? Join Joe Easton as he revisits 5 great conversations that will give you the insight and inspiration to do big things this year.
- Taylor Haas of Colorado Realty & Property Management shares thoughts on Improving Operations Through Automated Processes
- Stephen Fox of Upkeep Media talks about Driving More Online Traffic with SEO
- Roland Charles of PMI JCM Realty Group discusses Why You Need a Tax Strategy
- Jordan Davey of Victory Property Management explains how to Make Your Mark in a Crowded Market
- Brian Hughes of BizDev Mastermind sheds light on the importance of Implementing Systems that Fuel Growth
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
On January 25th, the White House released the Renters Bill of Rights, which has tremendous implications on our industry. From screening to rent increases, there are numerous ways that residential rental operators could be impacted. To help us learn more, Nicole Upano from the National Apartment Association (NAA) [ss1] [EH2] joins the podcast to give insights into what this means for property managers and shares some important steps we can take to ensure our industry's voice is heard.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Nicole Upano on LinkedIn and NAA on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Creating a resilient business requires constant focus and attention. One method of achieving this goal is the concept of anti-fragility. Jared Behrens of American Realty joins the podcast to shed light on this practice and how it has impacted his personal life and business as he builds an anti-fragile company.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Jared Behrens on LinkedIn, and American Realty on the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
For years, centralized leasing has been a hot topic in the property management industry. As a result of implementing technology and recent shifts in work environments, moving toward centralized leasing is more possible than ever before.
In this episode, John Carlson of Mark-Taylor Residential joins the podcast to share how his company made this move in recent years by utilizing technological advancements and changing mindsets.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about John Carlson on LinkedIn and Mark-Taylor Residential on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Whether you’re trying to scale your business or simply improve efficiency, many agree that maximizing your team's time is critical. One of the best ways to ensure everyone's time is used effectively is to go through a practice called process mapping. On this episode of Beyond Rent, Greg Brooks of Rocket Station joins us to talk about how his company uses process mapping with clients that employ virtual teammates. Listen in to learn how fine tuning and documenting your processes can change the trajectory of your business.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Greg Brooks on LinkedIn and Rocket Station on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
With the start of a new year, many are thinking about changes in our industry and how to best prepare their businesses for what’s to come. Learning about current trends is a great way to ensure you're ready. Brian Thayer of AvidXchange joins the podcast to share his insights on Environmental, Social, and Governance (ESG); Staffing; and Technology and the impact they’re likely to have on your company in 2023.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Brian Thayer on LinkedIn and AvidXchange via their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Maintaining a great property requires a plan to ensure it looks and functions well. However, pest control services don’t always make the list when it comes to maintenance musts. While most properties are reactive to pest issues, the best property managers already have a pest-remediation plan in place. Landon Cooley of Pest Share joins the podcast to share why implementing a tech-based pest-control solution produces the best outcome for everyone involved.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Landon Cooley on LinkedIn and Pest Share via their company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Accounts Payable (AP) may not be the first item you consider when looking for ways to improve operations, costs, and employee morale, but maybe it should. The AP process often involves manual, redundant tasks that slow down the growth of your team, and AP automation can alleviate that concern. Jon Land of AvidXchange joins the podcast to discuss the positive impact AP automation has on businesses.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Jon Land on LinkedIn and AvidXchange via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Renter Insurance isn't a new concept—however, many residents choose not to purchase coverage, which puts themselves and property owners at risk for major out-of-pocket expenses. Luckily, services are available for renters to purchase insurance and owners to track and enforce coverage. Eric Narcisco of LeaseTrack joins the podcast to share how the insurance industry has changed and valuable tools available to make compliance simple.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Eric Narcisco on LinkedIn and LeaseTrack via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Much like your computer or phone, every business needs an Entrepreneurial Operating System (EOS) to ensure it runs efficiently. EOS is a simple set of tools and principles that can reshape how a company operates. Jason Marcordes of Landmark Property Management joins the podcast to share his experiences with EOS, how it impacted his business, and tips for getting started.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Jason Marcordes on LinkedIn and Landmark Property Management via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Inflation is impacting every aspect of life, including the housing and rental market. Many property owners and managers have found themselves with rates well under market value and are planning increases. Al Sartorelli of Sartorelli Real Estate joins the podcast to discuss what led to this situation, and how to approach bringing your rates up to market level, while also setting expectations for a better resident experience.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Al Sartorelli on LinkedIn and Sartorelli Real Estate via the company’s website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
As you look to find the right residents for your property, it is critical that you follow fair housing regulations. Keep in mind, there is room for interpretation and case law precedent to consider as well. Grace Doering of Findigs joins the podcast to help you understand best practices for fair housing to ensure compliance. Grace also will share how to prevent discrimination in your application and screening processes.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Grace Doering on LinkedIn and Findigs on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Our industry loves to talk about technology, resident experience, and driving revenue—but those topics are often discussed separately. Brian Cowger of Matchbox Realty joins the podcast to discuss how all three of these important factors tie into their overall strategy. Specifically, Brian will share how Matchbox Realty provides internet access to residents in a way that allows a great experience and increases revenue.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Brian Cowger on LinkedIn and Matchbox Realty on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Creating better leasing experiences using the latest technology is a common goal in our industry. Implementing solutions that expedite and automate processes that satisfy residents can lead to a competitive advantage. One tool making this possible is Artificial Intelligence (AI) Leasing. Ellen Thompson of Respage joins the podcast to discuss how AI Leasing empowers both the resident and leasing agent to enjoy better outcomes. Listen as Ellen shares her experience and provides advice for those looking to use AI Leasing.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Ellen Thompson on LinkedIn and Respage on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Some people can answer the “what do you want to be when you grow up?” question from a young age—and the answer doesn’t waiver. In the property management industry, it seems quite common. That was the case for Angie Reynolds from Uptown Rentals. While in college, Angie discovered her passion for student housing and never looked back. Join us as Angie shares why she loves working in student housing, and a few tips that managers can use to better manage their properties.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Angie Reynolds on LinkedIn and Uptown Rentals on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Whether you call them virtual assistants, outsourced workers or remote professionals, many property management companies have found ways to expedite their growth using these invaluable services. Gwenn Aspen from Anequim joins the podcast to share how she successfully outsourced the operations of her company and launched an entire business focused on bringing similar success to others in the industry.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Gwenn Aspen on LinkedIn and Anequim on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
One of the greatest accomplishments a leader can achieve is inspiring future leaders. However, it takes a lot of focus and dedication to mentor others while continuing to achieve your own objectives. Matt Rogers of MEB Management Services joins the podcast to share his thoughts on what it takes to engage the next generation of property managers and prepare them for future success.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Matt Rogers on LinkedIn and MEB Management Services on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
In an industry that’s seeing rapid growth in property management technology, it’s tempting to automate and outsource everything. But it’s important to take a step back and evaluate which processes are worth automating, and which aren’t. It’s possible to use technology to improve your processes without giving up complete control. On today’s episode, Katy Rose from PINS Advantage tells her story and provides insight about the value of keeping vendor management in-house to reduce risks.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Katy Rose on LinkedIn and PINS Advantage on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
After decades in the manufactured housing industry, the Blank family knows that "doing things the same way they've always been done," won’t cut it in the business world. As Blank Family Communities continues to adopt technology, their fresh approach to their business model is providing a path toward rapid growth. Join us as we talk with David Blank about his company strategy, how to overcome growing pains, and best practices for embracing technology.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about David Blank on LinkedIn and Blank Family Communities on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Conferences and trade shows help you stay engaged with your industry by meeting like-minded people, learning about the latest trends, and achieving personal growth. Since these events require an investment of time and resources, it’s important to get the most out of them. In this episode, our host, Joe Easton, walks you through his top five tips for maximizing the value of every conference you attend.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Joe Easton on LinkedIn.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
One of the most common concerns among business leaders is hiring and retraining good people. This topic has received renewed attention amid ongoing employment challenges. Across all industries, labor shortages are having a huge impact on how companies operate and grow. Ray Hespen of Property Meld joins the podcast to share his insights and suggestions for improving your recruitment and retention process.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Ray Hespen on LinkedIn and Property Meld on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Staying current and implementing new technology can propel a company toward greater success. However, getting your team to embrace change isn't always easy, and often takes more time and effort than initially anticipated. Employing specific strategies can increase your likelihood of success and the speed at which your operation can move. Jonathan Kroll of Visitt joins the podcast to provide insight into maximizing efforts when adopting new technology and how to get your staff onboarded efficiently.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Jonathan Kroll on LinkedIn and Visitt on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Nearly 70% of American households have at least one pet, which means most renters are searching for pet-friendly rentals. For many property managers, navigating pet policies and procedures can be difficult, especially when service animals are involved. Victoria Cowart of PetScreening joins us in this episode to discuss this important and layered topic, and shares how becoming pet-friendly can not only create better outcomes for your renters, but also improve your experience and potentially have a positive impact on revenue.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Victoria Cowart on LinkedIn and PetScreening on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Dealing with competition is part of any business, especially in the property management industry. As local, regional, and national operators expand, they must find new and innovative ways to stand out in order to succeed. Jordan Davey of Victory Property Management joins the podcast to share her insights about the ever-changing market. Join us as we discuss strategies for competing against larger brands and much more.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Jordan Davey on LinkedIn and Victory Property Management on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Creating new processes can be time consuming, but they’re a key factor in driving operational growth and stability. Consistent procedures help ensure your clients and residents stay engaged and satisfied with your services. Taylor Haas of Colorado Realty & Property Management joins the podcast this week to share her experience with implementing automated processes in her business. Join us as we break down the signs that indicate it’s time to revise and update your operational practices.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Taylor Hass on LinkedIn and Colorado Realty & Property Management on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
We’re all seeking growth in our businesses. While most of us believe that we are headed in that direction, not every business will see that hoped-for progress. It takes more than desire to achieve success. More than anything, it requires the right mix of processes, systems, and follow-through. Brian Hughes of BizDev Mastermind joins us to discuss what it takes to scale a property management company—specifically, the systems necessary to experience the growth you’re seeking.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Brian Hughes on LinkedIn and BizDev Mastermind on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Maintenance agreements are in place to ensure that when equipment stops working, low-cost repairs can take place quickly. However, your maintenance agreement may not provide the level of coverage you expect. Ashleigh Wilson of AuditMate joins the podcast this week to help us understand how to get the most from your maintenance agreement. Join us as we discuss strategies to ensure you receive the maximum coverage and benefits from this important resource.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Ashleigh Wilson on LinkedIn and AuditMate on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
What’s an unpopular topic that has a huge impact on your business? Taxes. While most would rather ignore their existence, the reality is a sound tax strategy can make all the difference when it comes to your bottom line. Roland Charles of PMI JCM Realty Group sat down with us to discuss his experiences creating a tax strategy for his operation. Join us as we review the importance of creating a plan for your business and your taxes.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Roland Charles on LinkedIn and PMI JCM Realty Group on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
As the multifamily industry focuses more on resident experience, the leasing process is evolving rapidly to meet today’s demands for convenience. Making sure that a prospect is able to get quick and accurate information about a unit at any time is now critical to a property’s success—and an Artificial Intelligence (AI) leasing assistant can accomplish just that. Brock MacLean joins Beyond Rent to talk about how AI-driven assistants are the answer to starting the resident experience off on the right foot.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Brock MacLean on LinkedIn and LeaseHawk on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Operating a business of any size involves real risk. Managing and understanding how to reduce that risk takes time and training—especially in the property management industry, where increasing your revenue often requires risk. Jen Ruelens of One Focus Property Management joins the podcast to share how she learned to measure risks and provide services that lead to amazing results.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Jen Ruelens on LinkedIn and One Focus Property Management at their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
While technology has improved many processes in our industry, some resources are still collecting income verification data in inefficient ways, riddled with fraud opportunities. Moving to an automated income verification service not only provides better data—it also improves the resident’s user experience. Mark Fiebig of The Closing Docs joins the podcast to discuss the challenges he faced as a property manager and how he wants to advance the industry.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Mark Fiebig on LinkedIn and The Closing Docs on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Digital marketing is critical to your business’ success, but paying for online ads is expensive and doesn’t always produce the results you’re hoping for. Instead, consider investing more time and energy into Search Engine Optimization (SEO). SEO continues to be the most effective way to drive high-quality traffic to your website. On this episode of Beyond Rent, Joe is joined by Stephen Fox of Upkeep Media to uncover the secrets of great SEO that your company can use today to start seeing results from your digital marketing efforts.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Stephen Fox on LinkedIn and Upkeep Media on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Building a great company starts with building a great team. How you assemble, motivate, and empower your employees greatly impacts your overall work environment. In this episode, Cynthia Stone joins the conversation to share her thoughts and experiences about building a strong work culture. From communication best practices to efficient recruiting tips to leading during a pandemic, Cynthia provides tangible ideas on how to improve your company culture.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Cynthia Stone on LinkedIn and Trico Realty on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
The drive to aim higher and improve existing processes are key characteristics of leaders and successful business owners. Striving for innovation is what takes businesses to the next level; however, even the strongest leaders need assistance and guidance. That’s why it’s wise to seek feedback and coaching as part of your business plan. On this episode of Beyond Rent, we are joined by Amy Ransdell of REVA Global to discuss the value of business coaching, as well as tips to ensure each member of your team is working on high-value items.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Amy Ransdell on LinkedIn and REVA Global on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
There's a lot of change happening in the manufactured housing sector. As this segment of the property management industry evolves, many are finding it to be a great way to provide stable, growing communities while remaining affordable. Margaret Goodman joins the podcast to share her insights into how this asset class is performing and how it can be a powerful affordable housing solution.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Margaret Goodman on LinkedIn and Stonetown Capital Group on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
As a property manager, you have ample responsibilities but limited time and resources. Understanding where to focus your time and energy is key to building a successful operation. One of the greatest ways for property managers to attract more owners—regardless of portfolio size—is to drive down maintenance costs. On this episode of Beyond Rent, Ray Hespen of Property Meld joins the conversation to share his insight into how to quickly and easily reduce the cost of maintaining assets.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Ray Hespen on LinkedIn and Property Meld on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Ensuring an applicant is the right fit for your rental property isn't easy. Legislation, rules, and regulations help dictate this tricky process. For many operators, one common factor—the credit score—can’t be used to determine applicant’s current financial health. Tom Raleigh of Rent Butter helps us understand what other screening information is available and how it can be used to better match an applicant with a rental.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Tom Raleigh on LinkedIn and Rent Butter on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Whether you’re buying socks or looking for a new place to live, online reviews and ratings greatly influence consumer decisions. Despite being a key metric for apartment searchers, many rental properties have mediocre online reputations. In this episode of Beyond Rent, Alex Bennett of Opiniion and Leif Berg of Kleinman Realty join the podcast to discuss the importance of reputation management, as well as what it takes to improve it.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Alex Bennett on LinkedIn and Opiniion on their website.
You can learn more about Leif Berg on LinkedIn and Kleinman Realty' Sumter Green Apartments on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
As the workforce has become more mobile, companies have had to adopt new technology and processes to adapt. This evolution is often expedited by disruptions faced by an individual company. There’s no question that in recent history, every company faced the same disruption, and some businesses were better positioned to handle it. On this episode of Beyond Rent, Peter Best of Magnum York joins the conversation to share how he uses technology to advance his operations. Join us we dicuss the impact your mindset, and the tools you use, has on how you tackle disruptions.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Peter Best on LinkedIn and Magnum York on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Ensuring each property and unit are in good condition is a critical part of the property manager's role. To do so, unit inspections are completed routinely by your staff. One of the latest evolutions to property inspections is to transfer the responsibilities: empower residents to conduct periodical inspections, saving your team time. On this episode of Beyond Rent, Marco Nelson of RentCheck and Kim Willett join the conversation to share their thoughts and best practices around property inspections.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Marco Nelson on LinkedIn and Upkeep Media on their website as well as Kim Willet on LinkedIn and their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
There's often more to do than we have hours in the day—this is especially true in the world of property management. When regularly staring down a long to-do list, how can business leaders ensure their hard work will lead to success and not just stress? Rhianna Campbell of Proper Planning knows this struggle firsthand and shares her experience in creating strategies to avoid burnout and reduce stress. Join us as we discuss how to grow your business and create healthier work habits in a conversation that goes Beyond Rent.Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Rhianna Campbell on LinkedIn and Proper Planning on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Within the various property categories recognizable in our industry, specific and lesser-known housing options exist. VictoryBase is one such provider. By housing actively serving military members and families, the company experiences all the typical obstacles associated with property management, while also navigating the challenges of military life. John Sharkey of VictoryBase joins us to share how he merged his passion for serving those who protect our country with property management as we go Beyond Rent.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about John Sharkey on LinkedIn and VictoryBase on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
As property managers, one of your primary goals is to increase occupancy. When you harness the power of digital marketing, your business can target and reach a much larger pool of prospects. On today’s episode of Beyond Rent, Joe is joined by PropTech innovator, David Watson. David shares his experiences as a property manager and what led him to start RentVision, a business specializing in SEO and digital marketing strategies for apartment communities. Using predictive advertising, he ensures his clients are maximizing their marketing dollars and attracting the highest quality prospects.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about David Watson on LinkedIn, and his work at RentVision on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
There are many important facets to the lifecycle of a resident, but few are as essential as the lease renewal stage. Deciding to move is costly for residents as well as the property owner, so it’s crucial to create a process that helps keep tenants satisfied and renting from your business. This can be challenging when there is an increase in rent prices. In this episode of Beyond Rent, we’re joined by John Rapisarda of Great Jones. John has gained a lot of experience creating a successful lease renewal processes, and he’s here to share what works and what doesn’t.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about John Rapisarda on LinkedIn and Great Jones on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
After more than a year, the Center for Disease Control & Prevention’s (CDC) Federal Eviction Moratorium is coming to an end. With the most recent extension expiring on July 31, 2021, we brought together a panel of industry experts from the Institute of Real Estate Management (IREM), the Manufactured Housing Institute (MHI), the National Apartment Association (NAA), and the National Association of Residential Property Managers (NARPM) to discuss how the property management industry can move forward. Join us for conversations about where property management stands today, what to focus on in the coming months, and valuable insights that go Beyond Rent.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
For more information on this episode’s guests that their associations visit their LinkedIn and company websites below:
- Ted Thurn, Director of Government Affairs at IREM
- Megan Booth, Senior Vice President of Policy at MHI
- Nicole Upano, Director of Public Policy at NAA
- Tyler Craddock, Government Affairs Director at NARPM
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
A company’s brand is often determined by the way its employees handle communications. The initial interactions between your operation and its prospects during the leasing process is critical to your residents’ experiences and the perception of your property. To gain insight on how to create a stronger brand, Mike Sullivant of SBD Housing joins the podcast to discuss the role technology and content creation play in driving the leasing process. Join us as we dive into a conversation that goes Beyond Rent.Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Mike Sullivant on LinkedIn, and his work with SBD Housing on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
The world of real estate management is full of different property types that can be owned or managed, with manufactured housing standing out as unique from apartment and single-family rentals. It’s an industry that’s attracting more attention and new investors. That’s why we sat down with Glenn Esterson, a veteran in the manufactured housing field, to learn more about the advantages and challenges associated with the industry. In addition to sharing his insight and experiences, Glenn also provides a road map to owning or operating manufactured housing communities as we dive into conversations that go Beyond Rent.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Glenn Esterson on LinkedIn, and his work with The MHP Expert on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Well-established process automation sets your business apart from the competition. It’s also one of the best ways to provide a smooth, cohesive leasing experience for prospects. Through leasing automation, you can completely streamline property showings, screenings, and communication between you and your prospects. Abi Wasserman of ShowMojo joins us to discuss the mutual benefits of leasing automation for renters and your property management company.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Abi Wasserman on LinkedIn, and her work with ShowMojo on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Keeping up with the latest resident laws and regulations is extremely important for your business. In the past few years, the property management industry has seen an increase in new legislation impacting resident screening. It’s imperative that you’re staying up-to-date and compliant. To gain a deeper understanding of these changes, we sat down with Ashli Allen of AmRent, a leader in the resident screening industry. Join us for a conversation that goes Beyond Rent.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Ashli Allen on LinkedIn, and her work with AmRent on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
There’s been a massive push to improve resident experiences—it can be the difference between a renewed lease and an empty unit. Ensuring that your processes, communication methods, and amenities are meeting today’s standards in such a competitive market takes serious focus and determination. This week on Beyond Rent, Joe is joined by Nick Latz of Zego (Powered by PayLease) to discusswhat it takes to provide an outstanding resident experience, valuable ways to increase retention, and the potential revenue outcomes of your efforts.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Nick Latz on LinkedIn, and his work with Zego (Powered by PayLease) on their website. Also, check out Zego (Powered by PayLease)’s podcast, The Resident Experience.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Determining how to operate your properties is closely tied to the types of rentals you manage. Understanding the challenges each class of property faces can help property managers identify and focus on which type is best for them. Bob Preston of North County Property Group joins Beyond Rent to discuss why he decided to focus on Class A properties. We discuss how that strategy became his focus, as well as the challenges that these properties present. He shares the steps other property managers can take to evaluate the types of properties they should focus on.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Bob Preston on LinkedIn, and his work with North County Property Group on their website. Also, check out Bob's podcast, Property Management Brainstorm.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Now more than ever, short-term rentals are gaining attention. Thanks to modern technology and listing services, finding and using short-term housing is easier than ever. The increasing demand has led many operators to expand their offerings in order to enhance their earning potential. This week on Beyond Rent, Jeremiah Hines of Neat Suites and Flow Property Management joins the podcast to discuss his success with leveraging short-term rentals to find new revenue. Jeremiah shares his experience providing both high-quality rentals and customer experiences. Join us as we explore how to find success with short-term rentals.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Jeremiah Hines on LinkedIn, and his work with Neat Suites and Flow Property Management on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Digital marketing has revolutionized the way prospects search for and interact with listings. With the rise of online rental marketplaces like Zillow, Hot Pads, and Trulia, renters are flooded with options and new property discoveries. These days, it’s crucial for property managers to curate a solid online presence and ensure they’re getting their vacant spaces in front of the right potential residents. Drawing on years of industry experience, Allie Langohr of Rentsync understands these challenges and helps her customers craft the right digital marketing strategy. Join us as we discuss what goes into an effective marketing plan and how working with the right partner can produce great results.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Allie Langohr on LinkedIn, and her work with Rentsync on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Building a successful company takes a lot more than a few innovative ideas and a well-curated business plan. Intentional management and continual improvements that shape your operations to be both efficient and effective is what will set your business apart. Mike Sullivant and his team at SBD Housing are constantly searching for new ways to reinvent their processes. SBD Housing invests their time and trust into resourceful tech to achieve peak customization and productivity, allowing them to focus their time and energy on higher-level initiatives. Join Mike as he shares how he keeps improving their system and never settles for mediocre.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Mike Sullivant on LinkedIn, and his work with SBD Housing on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
As a leader, it’s crucial to understand your employees’ needs and communication styles to help them reach their full potential. There’s power in empathy and fostering a culture that prioritizes your team’s mental wellness. With the ongoing challenges caused by the pandemic, it’s especially important to be in tune with your team’s workload, mental health, and to do what you can to decrease burn out. This week on Beyond Rent, Joe is joined by Kellie Tollifson, the 2020 NARPM President and owner of T Square Properties. Throughout these high-level leadership roles, Kellie has had to navigate her teams through difficult moments and decisions. Kellie shares insights on making decisions with conviction and empathy, and doing what’s best for her team.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.
You can learn more about Kellie Tollifson on LinkedIn, and her work with T Square Properties on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Creating a successful business requires the perfect mix of skill, vision, patience, and time. There is no substitute for hard work, but it is possible to scale your business faster and extend growth longer by tapping into your passion and utilizing the right processes. Ryan Narus has built a successful property management company and joins the podcast to discuss the key principles that have guided him along the way. His company, The Archimedes Group, focuses on manufactured housing, but his insight applies to anyone looking to succeed in business. Join us as Ryan shares how his passion for the industry has shaped his experiences and led him to success.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Ryan Narus on LinkedIn, and his work with The Archimedes Group Management on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Given the wide variety of different tasks property managers handle daily, oversight of construction and renovation projects usually falls to the bottom of the list. But these often-overlooked projects offer the perfect opportunity to build connections while creating or updating space in your property. Chrissie Valdini of Rookwood Properties has found success in facing construction projects head-on and is working to empower others to do the same. Join Chrissie as she shares her strategy for creating better results and building better experiences with construction projects.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Chrissie Valdini on LinkedIn, and her work with Rookwood Properties on their website.
Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Every company is interested in increasing income, especially during times of uncertainty. But increasing revenue is no easy task, especially when budgeting doesn’t allow for new services. After 40+ years in the industry, Grace Property Management has learned the hard way how to drive new revenue. Marc Cunningham, owner of Grace Property Management, joins us to share three ways every property manager can generate higher incomes without adding new services. Listen in as he shares his insights and goes Beyond Rent.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Marc Cunningham on LinkedIn and his work with Grace Property Management on their website.
Visit rentmanager.com/podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program
Technology can yield growth and strength for your business. However, the multitude of different tech options available makes it difficult to choose the right solution that meets your needs. Mark Roady of MAR Management has made adopting new proptech a part of his company's philosophy and watched his organization flourish because of it. In this episode, we discuss how to choose the right tech solutions and review the implementation process. We talk about strategies to get your team on board with new technology, including looking beyond the status quo to focus on efficiency.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Mark Roady on LinkedIn and his work with MAR Management on their website.
Visit rentmanager.com/podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Keeping up with the shifting regulations and legislation of the property management industry can be tiresome and time-consuming. Luckily, you are not alone; there are great organizations and individuals ready to help guide us on the path to knowledge and compliance. Scott Abernathy of Property Management, Inc and the 2020 NARPM President-Elect joins us today to discuss how to stay informed and what to watch for as we head into 2021.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Scott Abernathy on LinkedIn and his work with Property Management, Inc. on their website.
Visit rentmanager.com/podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Are you getting the most out of your software? Between your daily tasks and keeping up with the latest upgrades, chances are there are features you’re not taking advantage of. Our guest, Curtis Dudley of IT In Flow, LLC, is an expert at helping companies leverage technology to improve their workflows, implement automation, and track performance. Join us as we discuss how to grow and scale-up your company like never before by leveraging technology!
To learn how Rent Manager can improve your organization's communications, visit http://www.rentmanager.com, or find us on LinkedIn, Facebook, Instagram, YouTube, or Twitter. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website.
To learn more about Curtis Dudley find him on LinkedIn.
To learn more about IT In Flow, visit their website.
Visit rentmanager.com/podcast to submit an idea for an episode and discover more.
As this thoroughly unpredictable year progresses, we are constantly trying to adapt to new staggering sets of changes. For professionals who work in the property management industry, the shifting procedures and protocols are increasingly difficult to keep up with. In the episode of Beyond Rent, Joe sits down with Jared Behrens of American Realty Property Management to discuss how Jared and his team have been navigating this challenging new era of property management. They cover everything from eviction moratoriums, delinquencies, new staffing opportunities, the safety of residents and staff—to possible reduced property values, and worthwhile ways you can show up as a leader.
Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Jared Behrens on LinkedIn and his work with American Realty Property Management on their website.
Visit rentmanager.com/podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
Increasing revenue is at the heart of just about every business decision. In property management, there are more ways to increase revenue than just through rent. In today’s episode, Ethan Lieber of Latchel discusses what he’s learned about fulfillment systems throughout his career and how they can be applied to property management. We get deep into how operators can find additional revenue and fundamentally shift how they run their business, allowing them to go BEYOND RENT!
To keep up with evolving industry trends and learn helpful Rent Manager advice, visit our blog, as well as our LinkedIn, Facebook, Instagram, YouTube, and Twitter channels. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website.
To learn more about Latchel, you can visit their website at www.Latchel.com.
To learn more about Ethan Lieber, you can find him LinkedIn.
Visit rentmanager.com/podcast to submit an idea for an episode and discover more.
As a property manager, it’s crucial to constantly evolve your strategy, keep up with trends, and step outside of your comfort zone in order to stay relevant in this extremely competitive industry. You should expect your software to do the same in return. An adaptable API platform provides a true sense of freedom, as well as opportunities to integrate with some incredible tech that can automate nearly every facet of your operation. This week on Beyond Rent, we are joined by Joe Schultz of AllSet Property Management—a self-made Milwaukee real estate juggernaut. Schultz and his team have been able to expand the horizons of their software through a number of Rent Manager maintenance, management, and accounting integrations.
To keep up with evolving industry trends and learn helpful Rent Manager advice, visit our blog as well as our LinkedIn, Facebook, Instagram, YouTube, and Twitter. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website.
To learn more about Joe Schultz and AllSet Property Management, find him on AllSet’s website.
Visit rentmanager.com/podcast to submit an idea for an episode and discover more.
Making your communities stand out to potential residents is the goal of every property management company. Historically, marketing your properties’ amenities served as the top attention-grabber for prospects. As the industry has evolved, additional opportunities to enhance the leasing experience have manifested in the form of resident benefit packages. In this episode, we are joined by Andrew Smallwood from Second Nature, an experienced resident-benefit-package curator, to discuss how the inclusion of their services can help set your company apart. Offering resident benefit packages is a great way to go Beyond Rent.
To keep up with evolving industry trends and learn helpful Rent Manager advice, visit our blog as well as our LinkedIn, Facebook, Instagram, YouTube, and Twitter. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website.
To learn more about Andrew Smallwood, you can find him on LinkedIn
To learn more about Second Nature, visit their website.
Visit rentmanager.com/podcast to submit an idea for an episode and discover more.
Adam Lowy grew up assisting his dad and uncle with their New Jersey-based moving company, and always felt bothered and unsettled by the amount of food left behind during the moving process. In 2009, he seized the opportunity to make a difference and began asking customers if they had any food that they’d like to donate to the local foodbank. In a few short years Adam expanded this charitable giving into an organization called Move for Hunger. In this episode, Adam shares his combined passion for the relocation industry and reducing waste, as well as some insight into how property managers can engage with their residents in a meaningful way that goes Beyond Rent.
To keep up with evolving industry trends and learn helpful Rent Manager advice, visit our blog, as well as our LinkedIn, Facebook, Instagram, YouTube, and Twitter. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website.
To learn more about Adam Lowy, you can find him on LinkedIn.
To learn more about Move For Hunger, visit their website.
Visit rentmanager.com/podcast to submit an idea for an episode and discover more.
Chris Griesinger, Director of Implementation & Training at LCS, joins us to discuss the challenges and solutions for property management communications. We review how Chris and his teams work with Rent Manager customers to improve their operations and greatly streamline their communication efforts, in addition to best practices for mass communication through Rent Manager.
To keep up with evolving industry trends and learn helpful Rent Manager advice, visit our blog as well as our LinkedIn, Facebook, Instagram, YouTube, and Twitter accounts. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features on our website.
Visit rentmanager.com/podcast to submit an idea for an episode and discover more.
Property management is an ever-changing field that seems to evolve just when you think you have a solid grasp on it. That’s why it’s imperative to stay informed and pivot along with the industry. Beyond Rent isa brand-new podcast full of the latest best practices, trends, and technology affecting property management today.
Hear from true trailblazers and agents of change from all walks of the industry - experienced owners, leasing professionals, tech pros, esteemed smart-home innovators, and senior-level Rent Manager representatives. Beyond Rent is hosted by Rent Manager’s own Joe Easton, a technology aficionado, seasoned networker, and seeker of conversations that go beyond the surface.