MGMA Podcasts: Recent Episodes
MGMA
Medical Group Management Association (MGMA) equips practice administrators and executives with the knowledge and tools to head high-performance physician group practices in a complex and evolving healthcare environment.
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about best practices for building out sign-on and retention bonuses at medical practices.
MGMA Resources discussed: MGMA Stat on Bonuses: https://www.mgma.com/mgma-stats/after-a-year-of-pandemic-tumult-medical-practices-consider-bonuses-to-attract-top-talent
MGMA Stat on Nurse Recruitment: https://www.mgma.com/mgma-stats/nurse-recruitment-and-hiring-after-the-great-resignation-still-a-major-challenge
More Resources: Labor Market: https://www.shrm.org/resourcesandtools/hr-topics/compensation/pages/employers-rely-on-incidental-bonuses-amid-tight-labor-market.aspx
SHRM: https://www.shrm.org/resourcesandtools/hr-topics/compensation/pages/incidental-bonuses-alternative-rewards.aspx
AAFP: https://www.aafp.org/pubs/fpm/issues/2022/0500/p5.html
Investopedia on Retention: https://www.investopedia.com/terms/r/retention-bonus.asp
Retention and Bonuses: https://www.workhuman.com/blog/retention-bonus-agreement/
HBR on Bonuses: https://hbr.org/2023/02/do-retention-bonuses-pay-off
SPONSOR: PDS (Practice Data Solutions): Unlock the full potential of your healthcare data with Practical Data Solutions! Benchmarks take on new meaning when blended with Key Performance Indicators like Expense, Productivity, Scheduling and Patient satisfaction data. Optimize your reporting to make better decisions with PDS analytics. Discover how at https://pds-online.com/
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.
If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
We welcome Catie Wallace to the MGMA Member Spotlight podcast. Catie is Assistant Director of Clinical Operations, UT Southwestern Medical Center. Catie has earned her MBA, BSRT(T), and CMPE.Catie shares her personal healthcare story of battling with cancer as a teen, her journey as a healthcare leader, and how she uses her experiences to mentor other healthcare professionals.Resources:UT Southwestern Medical Center: https://www.utsouthwestern.edu/FACMPE: www.mgma.com/apply-for-fellowshipOur sponsor for this episode is the MGMA Leaders Conference, which will be help in Nashville, TN, Oct 22-25. For more information to to MGMA.com/events. Additional Resources:MGMA Leaders Conference registration: mgma.com/conferences/leaders/registerLeaders Conference Schedule: mgma.com/conferences/leaders/scheduleConference Overview: mgma.com/conferences/leaders/overview
In this episode of the MGMA Week in Review podcast, we feature content on the use of artificial intelligence in medical practices.Sources:Medical Practice AI: https://mgma.com/mgma-stat/medical-groups-taking-their-time-to-adopt-the-right-set-of-ai-toolsHow A.I. chatbots are transforming the healthcare revenue cycle: https://www.mgma.com/articles/how-a-i-chatbots-are-transforming-the-healthcare-revenue-cycleMGMA Leaders Conference: mgma.com/conferences/leaders/overviewResources:MGMA Stat: mgma.com/statAsk an Advisor: www.mgma.com/ask-an-advisorMGMA Membership: www.mgma.com/membershipMGMA Advocacy: www.mgma.com/advocacyMGMA Consulting: www.mgma.com/consulting/overviewIf you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com.Thank you again for taking the time to listen to the MGMA podcast network.
We welcome Carla Blue to the MGMA Women in Healthcare podcast. Carla has her MBA, MSP and FACMPE, and is the CEO of Colorado Surgical Affiliates.Carla discusses how she got into healthcare, the growth of her practice, challenges like physician shortages, and the importance of continuing education for healthcare leaders. She also discusses Joseph Campbell's ideas of the 'hero's journey' and what that journey can look like for healthcare leaders.Resources:Colorado Surgical Affiliates: https://www.csagj.com/FACMPE: www.mgma.com/apply-for-fellowshipMGMA Leaders Conference registration: mgma.com/conferences/leaders/registerLeaders Conference Schedule: mgma.com/conferences/leaders/scheduleConference Overview: mgma.com/conferences/leaders/overviewThe Hero's Journey: https://en.wikipedia.org/wiki/Hero%27s_journeyThe Power of Myth: https://www.amazon.com/Power-Myth-Joseph-Campbell/dp/0385418868/ref=asc_df_0385418868/?tag=hyprod-20&linkCode=df0&hvadid=312132072158&hvpos=&hvnetw=g&hvrand=4062932647681886579&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9028744&hvtargid=pla-436367393983&psc=1Sponsor:CareCredit:From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.For more information or to get started, visit carecredit.com/mgmapodcast.
Our guest today is Erich Koch. Erich serves as Executive Director of Rolling Hills Clinic, a 5-location Indian Health Services clinic in Northern California. He shares his story of transitioning from the financial side of the practice to an executive role.Resources:Rolling Hills Clinic: https://rhclinic.org/ACMPE: https://mgma.com/american-college-of-medical-practice-executives-acmpe?utm_source=digital&utm_medium=search&utm_campaign=cer-board-jul-2023-becomeboardcertifiedbrand&gad=1&gclid=Cj0KCQjwl8anBhCFARIsAKbbpyTQ2F4c2AM0Gfe3zTtr0ALdDisFF4WktSQbH-dfLppSNCDMHk6hzJUaAl63EALw_wcBFACMPE: www.mgma.com/apply-for-fellowshipMGMA Leaders Conference registration: mgma.com/conferences/leaders/registerLeaders Conference Schedule: mgma.com/conferences/leaders/scheduleOverview: mgma.com/conferences/leaders/overviewWE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.Sponsor:CareCredit:From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.For more information or to get started, visit carecredit.com/mgmapodcast.
In this episode of the MGMA Week in Review podcast, we feature content on the surge in COVID and flu cases.Sources:COVID surve: https://mgma.com/mgma-stat/medical-groups-prepare-as-a-summer-covid-mini-surge-spills-over-into-fallNo Surprises Act: https://www.cms.gov/NoSurprises?mkt_tok=MTQ0LUFNSi02MzkAAAGN6nTJVl8g2l9Zn6g91bcAMUU4iAEHO5uN15aOzNLnx8xJ9j1YKQc--2n-YNvV_8GW_jdtHL6u46Z_fmZMmqD4UmNw2rvWJEqQuxvj4iMATQMGMA Leaders Conference: mgma.com/conferences/leaders/overviewResources:MGMA Stat: mgma.com/statAsk an Advisor: www.mgma.com/ask-an-advisorMGMA Membership: www.mgma.com/membershipMGMA Advocacy: www.mgma.com/advocacyMGMA Consulting: www.mgma.com/consulting/overviewIf you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com.Thank you again for taking the time to listen to the MGMA podcast network.
Healthcare leadership coach Susan Aloi, PhD, FACMPE, joins us to share her background growing up around the industry and what she’s seeing that works in leadership development today.
Being intentional about your development is crucial to success in developing as a healthcare leader and in developing new leaders in your organization, according to Susan Aloi, PhD, FACMPE, faculty program director at Thomas Jefferson University School of Population Health in Pennsylvania, who recently spoke to the MGMA Podcast Network ahead of her session at the 2023 Leaders Conference, Oct. 22-25 in Nashville.
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.
If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
Resources:
FACMPE: www.mgma.com/apply-for-fellowship
MGMA Leaders Conference registration: mgma.com/conferences/leaders/register
Leaders Conference Schedule: mgma.com/conferences/leaders/schedule
Overview: mgma.com/conferences/leaders/overview
Sponsor:
CareCredit: From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.
For more information or to get started, visit carecredit.com/mgmapodcast.
Our guest today is Christopher Clarke, administrator at Dermatology Consultants of Sacramento. Christopher has earned his MBA and his FACMPE and is here to discuss the U.S. Army's 11 Principles of Leadership.
Resources:
11 Principles of Leadership: https://www.washoeschools.net/Page/14798
FACMPE: https://www.mgma.com/apply-for-fellowship
Dermatology Consultants of Sacramento: https://sactoderm.com/
MGMA Leaders Conference registration: mgma.com/conferences/leaders/register
Leaders Conference Schedule: mgma.com/conferences/leaders/schedule
Overview: mgma.com/conferences/leaders/overview
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.
If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
Sponsor:
CareCredit: From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.
For more information or to get started, visit carecredit.com/mgmapodcast.
Our guest today is Craig Wiberg, senior manager of digital events at MGMA. Craig is here today to talk about what you can expect to learn and experience at MGMA’s Leaders Conference which will be held Oct 22-25 in Nashville, TN.
Resources:
MGMA Leaders Conference registration: https://mgma.com/conferences/leaders/register
Leaders Conference Schedule: https://mgma.com/conferences/leaders/schedule
Overview: https://mgma.com/conferences/leaders/overview
Venue: https://mgma.com/conferences/leaders/venue
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.
If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
Sponsor:
CareCredit: From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.
For more information or to get started, visit carecredit.com/mgmapodcast.
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about strategies for medical practice leaders to optimally staff their practice.
MGMA Resources discussed: Data Mining: https://www.mgma.com/articles/data-mine-good-management-is-timeless
Better Performance KPIs: https://www.mgma.com/articles/data-mine-reaping-what-you-sow-keys-to-mgma-better-performer-productivity
More Resources:
Staffing Needs: https://www.mgma.com/articles/staffing-to-demand-how-a-medical-group-illuminated-staffing-needs
Better Performer Productivity: https://www.mgma.com/articles/data-mine-reaping-what-you-sow-keys-to-mgma-better-performer-productivity
Threading the Staffing Needle: https://www.mgma.com/articles/threading-the-needle-the-right-support-for-high-producing-medical-practices
Staffing and Financial Challenges webinar: https://www.mgma.com/webinars/moving-beyond-survival-lean-methodology-to-solve-medical-practice-staffing-and-financial-challenges-on-demand
Staffing the Medical Practice book: https://www.mgma.com/books/staffing-the-medical-practice
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.
If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
Sponsor:
CareCredit: From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.
For more information or to get started, visit carecredit.com/mgmapodcast.
This episode of the MGMA Insights podcast features a conversation about the nursing shortage with Laura Setliff (Davidson) Whittaker, President and CEO of Apex Global Partners and Dr. Jasper Tolarba, Endowed Chair, Nursing Practice, Nuvance Health.
Resources:
https://apexglobalpartners.com/leadership-team
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.
If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
Sponsor:
CareCredit: From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.
For more information or to get started, visit carecredit.com/mgmapodcast.
This episode of the MGMA Consultant’s Corner series features MGMA Consultant Chris Senkowski, MD, FACS, Professor and Chair of the Department of Surgery at Mercer University School of Medicine Savannah Campus.
Dr. Senkowski has more than 15 years of experience in physician compensation, valuation and practice management, and more than 20 years in the areas of coding, valuation and reimbursement. He has served on the legislative committees for SAGES and SSO and has worked in the public policy space as an advisor to the Robert Wood Johnson Foundation, the RAND Group, and the CMS/Acumen MACRA project, as well as authored numerous articles and a textbook on surgeon reimbursement.
Resources:
MGMA Consulting profile: Christopher K. Senkowski, MD, FACS: https://mgma.com/member-highlights/christopher-k-senkowski
MGMA Consulting Overview: https://mgma.com/consulting/overview
Meet the MGMA Consulting Team: https://mgma.com/consulting/meet-the-team
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.
If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
Sponsor:
CareCredit: From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.
For more information or to get started, visit carecredit.com/mgmapodcast.
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about payer negotiations.
MGMA Resources discussed: Payer Negotiation Checklist: https://mgma.com/member-tools/payer-negotiation-checklist
Payer Evaluation Spreadsheet for any type of medical practice: https://www.mgma.com/member-tools/payer-evaluation-spreadsheet-for-any-type-of-medical-practice
MGMA 2023 midyear policy update for medical groups: https://www.mgma.com/articles/mgma-2023-midyear-policy-update-for-medical-groups
Sponsor:
CareCredit: From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.
For more information or to get started, visit carecredit.com/mgmapodcast.
Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
MGMAStat: mgma.com/mgmastat
MGMA Awards: www.mgma.com/awards
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking time to listen to MGMA’s podcast network.
This leadership panel of MGMA consultants and Claire Ernst, MGMA Director of Government Affairs, share ideas about the challenges medical practices are facing and the opportunities and solutions they propose to address them.
Panelists include: Claire Ernst, JD, Director, Government Affairs at MGMA Christopher Senkowski, MD, FACS, MGMA Consultant Jessica Minesinger, CMOM, FACMPE, MGMA Consultant Owen Dahl, FACHE, CHBC, LSSMBB, MGMA Consultant
Sponsor:
CareCredit: From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit.
For more information or to get started, visit carecredit.com/mgmapodcast.
Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
MGMAStat: mgma.com/mgmastat
MGMA Awards: www.mgma.com/awards
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s podcast network.
Claude Royster is our guest on the MGMA Business Solutions podcast. Claude is vice president and general manager of Wellness at CareCredit, and he returns to the podcast to share findings from the Synchrony Lifetime of Healthcare Costs study.
According to information from the report, "An insured American with an employer-sponsored health insurance plan can expect to spend more than $320,000 (including insurance premiums and out-of-pocket costs) during his/her adult lifetime. ... This number may be more than double — topping $700,000 — for Americans who purchase their own insurance (without employer or government subsidies) or for those who suffer from chronic illnesses such as diabetes, heart disease or cancer."
Sources in this Episode:
Lifetime of Healthcare Costs Study: https://www.carecredit.com/well-u/financial-health/lifetime-of-care-healthcare-costs/
CareCredit: https://www.carecredit.com/
Sponsor:
MGMA DataDive: The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties. Learn more by visiting mgma.com/datadive
Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
MGMAStat: mgma.com/mgmastat
MGMA Awards: www.mgma.com/awards
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s podcast network.
In this episode of the MGMA Week in Review podcast, we feature content on in-house leadership development programs for medical groups.
Sources:
In-house Leadership Programs https://www.mgma.com/mgma-stat/is-an-in-house-leadership-development-program-right-for-your-medical-group
MGMA Leaders Conference: https://mgma.com/conferences/leaders/overview
Resources: MGMA Stat: mgma.com/stat
Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com.
Thank you again for taking the time to listen to the MGMA podcast network.
This episode features MGMA independent consultant Tracy Bird. Tracy has earned her FACMPE, CPC, CPMA, CEMC and CPC-I, and in this podcast, she discusses her journey to healthcare, including an early connection to Hallmark, earning her FACMPE, rev cycle solutions, and adventures in Alaska.
Resources:
MGMA Consulting: https://www.mgma.com/consulting/meet-the-team/tracy-bird-facmpe-cpc-cpma-cemc-cpc-i
Tracy on LinkedIn: https://www.linkedin.com/in/tracy-bird-97993a1a/
MGMA Fellowship: https://www.mgma.com/apply-for-fellowship
Sponsor:
This episode is sponsored by Care Allies.
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Additional Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
This episode is sponsored by MGMA Events.
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s Consultants Corner podcast.
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about APP and NP compensation structures.
MGMA Resources discussed: Physician compensation model tables: https://www.mgma.com/member-tools/sample-physician-compensation-model-tables
Provider Compensation Data Report for 2023: https://www.mgma.com/data-report-provider-comp-2023
July Connection Magazine: https://www.mgma.com/content/july-2023-mgma-connection-magazine
AMA study on physician shortages: https://www.ama-assn.org/practice-management/sustainability/doctor-shortages-are-here-and-they-ll-get-worse-if-we-don-t-act
Roadmaps to Value-based Profitability: https://www.mgma.com/books/roadmaps-to-value-based-profitability-a-practice-transformation-guide
RVUs: Applications for Medical Practice Success: https://www.mgma.com/books/rvus-applications-for-medical-practice-success-3rd-edition
Sponsor: CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Additional Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
Mentorship Program: www.mgma.com/membership/landing…rogram-application
This episode is sponsored by MGMA Events.
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s Insights podcast.
In this episode of the MGMA Week in Review podcast, we feature content on medical groups struggling to find clinically relevant alternative payment models. We also discuss the uptick in M&A activity in the healthcare space.
Sources:
Medicare and APM Models: https://www.mgma.com/mgma-stat/medical-groups-struggle-to-find-clinically-relevant-alternative-payment-models
M&A transactions: https://www.healthcaredive.com/news/hospital-health-system-M-A-returns-pre-pandemic-levels-Kaufman-Hall/687558/?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-may-2023-newsletter1108-07-18&mkt_tok=MTQ0LUFNSi02MzkAAAGNCExYJBkCLHwku0QUOrLiVV07qkVoW_bl3LGZf3X8e_35RlenM-QyzCj7z-WV4cCcbV9lgqEuaSxGo6kNbPtOfGHWMAILq_TL5_us1q3qlg
Resources: MGMA Stat: mgma.com/stat
Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com.
Thank you again for taking the time to listen to the MGMA podcast network.
Early careerists are beginning their healthcare journey at a time when the industry faces challenges on several fronts, including increased administrative burden, technology challenges, and severe staffing shortages, just to name a few. This leadership panel of early careerists shares ideas about the challenges they’re facing and the opportunities and solutions they are implementing to address them.
Panelists include: Nina Cloven, MHA, 2022 MGMA Future Five Award recipient Anna Dunbar, 2022 Andrea M. Rossiter, FACMPE scholarship recipient David Comiskey, MA, 2022 MGMA Future Five Award recipient
Sponsor: CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
MGMAStat: https://mgma.com/mgmastat
MGMA Awards: https://www.mgma.com/awards
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s podcast network.
We welcome Kris Baird to the MGMA Insights podcast. Kris is the president and CEO of Baird Group.
She's here today to talk about the power of the first call and provide best practices for converting call-ins to patients.
Sources:
Kris Baird: https://www.linkedin.com/in/krisbaird/
Baird Group: https://baird-group.com/
Baird Group Blog: https://baird-group.com/blog/
Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets!
The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.
With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs contained
Learn more by visiting mgma.com/datadive
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
Mentorship Program: www.mgma.com/membership/landing…rogram-application
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s podcast network. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we feature content on the 2024 Medicare Physician Fee Schedule (PFS) proposed rule and the persistence of higher costs for medical groups even as inflation's growth slows.
Sources:
CMS Physician Payment Rule: https://www.cms.gov/newsroom/press-releases/cms-physician-payment-rule-advances-health-equity?mkt_tok=MTQ0LUFNSi02MzkAAAGM8ISlc2YFm1GNf-asz5d4rZTcIlwvdwkgs7gXgXGUcBuOlyiAIpKjoWouogeqJEzrmRcEjWKwP12JGLxl_HsIMSIdUjow65oe1Llv_zmBtg
Higher costs for practices: https://mgma.com/mgma-stat/higher-costs-persist-for-medical-groups-even-as-inflations-growth-slows
Resources: MGMA Stat: mgma.com/stat
Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com.
Thank you again for taking the time to listen to the MGMA podcast network.
We welcome Meredith Hirsh to the Women in Healthcare podcast. Meredith is the CEO of the Hirsh Center, a college professor, and has earned her MBA and her FACMPE.
She's here today to talk about her personal business success and share stories about being inspired by her single mom, her early success as a Girl Scout, and the fierce independence she's carried with her throughout her personal and professional life.
Sources:
Meredith Hirsh: https://www.linkedin.com/in/meredith-hirsh-mba-facmpe-33263217/
Hirsh Center: https://www.thehirshcenter.com/
Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets!
The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.
With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs contained
Learn more by visiting mgma.com/datadive
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
Mentorship Program: www.mgma.com/membership/landing…rogram-application
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s podcast network. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about Modifier 25 and Modifier 57 in medical billing and coding.
Sources: Cigna to rescind latest modifier 25 policy: https://www.mgma.com/advocacy-letters/april-18-2023-mgma-and-partner-healthcare-stakeholders-urge-cigna-to-rescind-latest-modifier-25-policy-2
2023 Medical Coding and Billing Toolkit; https://www.mgma.com/member-tools/2023-medical-coding-and-billing-toolkit
Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets!
The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.
With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs contained
Learn more by visiting mgma.com/datadive
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
Mentorship Program: www.mgma.com/membership/landing…rogram-application
This episode is sponsored by MGMA Events.
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Today, we welcome PJ Gupta to the MGMA Business Solutions podcast. PJ is the founder and CEO at iPlum, which offers HIPAA-compliant secure communications, including HIPAA-compliant calling, text messaging, and HIPAA-secure voicemail.
Resources:
The iPlum Story: https://www.iplum.com/about
HIPAA Texting Requirements Blog: https://www.iplum.com/blog/hipaa-texting-requirements
HIPAA Compliance Case Study: https://www.iplum.com/blog/how-does-a-healthcare-practice-use-iplums-phone-tree-with-extensions-and-hipaa-compliant-texting
Sponsors:
MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets!
The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.
With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs contained
Learn more by visiting mgma.com/datadive
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask An Advisor: advisor@mgma.com
Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract
Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit
MGMA Membership: www.mgma.com/membership
Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de
Thanks again for listening to MGMA's podcasts.
Today, we welcome Rachelle Daugherty to the MGMA Business Solutions podcast. Rachelle is chief executive for Provider Solutions & Development (PS&D), a Providence-owned, not-for-profit company that delivers provider staffing solutions to a diverse range of healthcare organizations.
Resources:
PS&D: https://psdconnect.org/
Rachelle Daugherty: https://www.linkedin.com/in/rachelledaugherty/
Deloitte Study: https://www2.deloitte.com/us/en/insights/industry/health-care/evolving-health-care-delivery-models.html
Sponsors:
MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets!
The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.
With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs contained
Learn more by visiting mgma.com/datadive
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask An Advisor: advisor@mgma.com
Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract
Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit
MGMA Membership: www.mgma.com/membership
Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de
Thanks again for listening to MGMA's podcasts.
We welcome Patricia MacTaggart, MBA, MMA, CAHIMS, Program Director/Teaching Instructor, George Washington University, to this episode of the MGMA Insights Podcast.
Patricia recently spoke on the topic of Innovative Comprehensive Care Models at the MGMA Summit digital event. If you registered for the Summit event you can access this and all the sessions through July 10th.
Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets!
The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.
With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs contained
Learn more by visiting mgma.com/datadive
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask An Advisor: advisor@mgma.com
Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract
Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit
MGMA Membership: www.mgma.com/membership
Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de
Thanks again for listening to MGMA's podcasts.
Today, we welcome Mike Seyfer to the MGMA Business Solutions podcast. Mike is chief executive officer of Hailey Sault.
Mike is here to talk about a variety of topics including brand performance, human-centered design, AI, ChatGPT, and humanizing medicine.
Resources:
Hailey Sault: https://haileysault.com/
Mike Seyfer: https://www.linkedin.com/in/mikeseyf
Sponsors:
MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets!
The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.
With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs contained
Learn more by visiting mgma.com/datadive
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask An Advisor: advisor@mgma.com
Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract
Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit
MGMA Membership: www.mgma.com/membership
Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de
Thanks again for listening to MGMA's podcasts.
In this episode of the MGMA Week in Review podcast, we feature Senior Advisor Cristy Good talking about dealing with non-compliant patients.
Sources: Patient’s responsibility: https://www.physiciansweekly.com/patient-follow-up/
Practice’s responsibility: https://www.standardsofcare.org/medical-malpractice/types/failure-follow-care/ https://www.verywellhealth.com/can-my-doctor-fire-or-dismiss-me-as-a-patient-2615017 https://www.cuimc.columbia.edu/news/when-patient-refuses-treatment-what-should-doctors-do https://www.verywellhealth.com/adhering-to-treatment-recommendations-2614978 https://www.norcal-group.com/library/when-patients-refuse-treatment-medical-ethics-issues-for-physicians they mention having a patient sign a refuse to care form in this one https://www.amnhealthcare.com/amn-insights/news/when-patients-dont-follow-doctors-orders/
Resources: Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
Mentorship Program: www.mgma.com/membership/landing…rogram-application
This episode is sponsored by MGMA Events.
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
We welcome Dr. Ashok Roy to the MGMA Insights podcast. Dr. Roy has his MD, his MPH, and his MBA, and he’s Chief Medical Officer of Value-Based Care Solutions at Signify Health.
Dr. Roy recently spoke at the MGMA Summit Digital event on the topic of Applying Data, Analytics and Techonology to Improve Value-Based Care Outcomes. For anyone who registered for that event, you can still access the session on demand until July 10th.
Sources:
Dr. Ashok Roy: https://www.linkedin.com/in/ashok-roy-m-d-m-p-h-m-b-a-3981624/
Signify Health: https://www.signifyhealth.com/?utm_term=signify%20health&utm_campaign=Signify+Health+-+Brand+-+Exact&utm_source=adwords&utm_medium=ppc&hsa_acc=2655586638&hsa_cam=12031073921&hsa_grp=117016843118&hsa_ad=618672368562&hsa_src=g&hsa_tgt=kwd-603228925166&hsa_kw=signify%20health&hsa_mt=p&hsa_net=adwords&hsa_ver=3&gad=1&gclid=CjwKCAjwp6CkBhB_EiwAlQVyxd2JpHhToGtlZwEs4uwS15GgqVbU_fINw7U5pFYEB_v-kW2DISMauBoC2HQQAvD_BwE
Sponsors: MGMA Events:
Join us on-demand through July 10th, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by accessing the sessions at your own pace through July 10th.
Please check the email you received for the Summit Digital event to access your on-demand learning experience.
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask An Advisor: advisor@mgma.com
Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract
Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit
MGMA Membership: www.mgma.com/membership
Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de
Thanks again for listening to MGMA's podcasts.
We welcome Brandy Mabra to the MGMA Insights podcast. Brandy is the CEO of Savvy Clover Coaching & Consulting and a CEO Coach for private practice owners in healthcare.
Brandy has been featured in Forbes, Fast Company, Entrepreneur, PopSugar, and Create & Cultivate, as well as appearing on numerous healthcare podcasts.
She's here today to talk about her personal business success and share stories of working with healthcare executives to streamline their operations, engage teams and take ownership of their executive roles.
Sources:
Brandy Mabra: https://www.linkedin.com/in/brandy-mabra-businesscoach/
Savvy Clover: https://savvyclover.com/
Sponsors: MGMA Events:
Join us on-demand through July 10th, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by accessing the sessions at your own pace through July 10th.
Go to mgma.com/events/2023-mgma-summit to access your on-demand learning experience.
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask An Advisor: advisor@mgma.com
Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract
Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit
MGMA Membership: www.mgma.com/membership
Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de
Thanks again for listening to MGMA's podcasts.
Today, we welcome Tony Stajduhar to the MGMA Business Solutions podcast. Tony is the president of Jackson Physician Search.
Tony is here to talk about an important topic and a white paper developed by Jackson Physician Search: "How to Prepare for the Wave of Physician Retirements.”
Resources:
Preparing for the Physician Retirement Wave: https://www.jacksonphysiciansearch.com/white-paper-preparing-for-the-wave-of-physician-retirements-survey-results/
Jackson Physician Search: https://www.jacksonphysiciansearch.com/physician-recruitment-experts/?utm_source=google&utm_medium=cpc&utm_campaign=Brand-JPS-BMM&gad=1&gclid=CjwKCAjw1YCkBhAOEiwA5aN4AfF1ygM_lnkm4aTyu5DW4WDmLR4l4WB0vdBZvPJUU-IXeLCIdsVVUBoCNhwQAvD_BwE
Tony Stajduhar: https://www.jacksonphysiciansearch.com/about/
Sponsors:
MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets!
The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.
With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs contained
Learn more by visiting mgma.com/datadive
CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.
Resources: Ask An Advisor: advisor@mgma.com
Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract
Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit
MGMA Membership: www.mgma.com/membership
Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de
Thanks again for listening to MGMA's podcasts.
We welcome Stephen A. Dickens, JD, M.Ed., FACMPE, Vice President, Medical Practice Services, SVMIC, to this episode of the MGMA Insights Podcast.Steve will be speaking at the MGMA Summit Digital Event, June 8, at 1:30pm ET, on the topic of, "Critical Conversations."Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!CareAllies:Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome Katie Lawrence, MHA, CMPE, Vice President – South Carolina Operations, UpStream, to this episode of the MGMA Insights Podcast.Katie, along with Steve McMillen, MHA, Senior Manager, ECG Management Consultants, will be speaking at the MGMA Summit digital event Thursday, June 8, at 10:00am ET, on the topic of, "Optimizing Referrals Through Cultural and Operational Preparedness."Sources:Katie Lawrence: https://www.linkedin.com/in/katie-murphy-lawrence-mha-cmpe-1b783539/Upstream: https://www.upstream.care/Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!CareAllies:Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome CJ Wolf, MD, M.Ed., CPC, Faculty -- Health Services, BYU-Idaho, to this episode of the MGMA Insights Podcast.Dr. Wolf will be speaking at the MGMA Summit digital event Wednesday, June 7, at 2:10pmET, on the topic of, "Coding and Billing Compliance Enforcement Updates."Sources:CJ Wolf: https://www.byui.edu/health-services/faculty/c-j-wolfCompliance Reality: https://www.youtube.com/channel/UC7I3GA93amvMBwl-PSEUfmQCertified Professional Coder (CPC®) Certification: https://www.aapc.com/certification/cpc/?utm_medium=ppc&utm_source=adwords&utm_term=certified%20professional%20coder&utm_campaign=Search_Google_NB_Medical-Coding_Exact&hsa_cam=6962872009&hsa_tgt=kwd-312281870611&hsa_kw=certified%20professional%20coder&hsa_ver=3&hsa_ad=526524502762&hsa_acc=8669576186&hsa_grp=94403949820&hsa_src=g&hsa_net=adwords&hsa_mt=e&gclid=Cj0KCQjwyLGjBhDKARIsAFRNgW_Ae_Ey4kmfOcX0MahhZyAnbQlW3wdiw9c3iith5ooub2YgD4ZCJ4oaAsizEALw_wcB&gclsrc=aw.dsSponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!CareAllies:Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome Matt Griswold, keynote speaker, People Centric Consulting Group to this episode of the MGMA Insights Podcast.Matt will be speaking at the MGMA Summit digital event Tuesday, June 6, on the topic of, "Knowing the Score: Making the Case for Financial Transparency."Sources:People Centric Consulting: https://peoplecentric.com/Matt Griswold bio: https://peoplecentric.com/about/Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!CareAllies:Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
Today, we welcome Dr. Joe Nicholson and Becky Trotter to the MGMA Business Solutions podcast. Dr. Joe is chief medical officer, Care Allies, and Becky is vice president, population health solutions, Care Allies.Dr. Joe and Becky are here to talk about an important topic: "Prioritizing Patient Outreach: How Analytics Can Offer Direction without Disruption.”Resources:Rethinking Care for the Most Frail Patients: https://www.chiefhealthcareexecutive.com/view/rethinking-care-for-the-most-frail-patients-joe-nicholsonImproving Care for the Frailest Patients: https://www.healthcarebusinesstoday.com/improving-care-for-the-frailest-patients-how-two-value-based-care-best-practices-can-help/Care Allies: https://www.careallies.com/Care Allies Leadership: https://www.careallies.com/about-us/leadership/Sponsors:CareAllies:Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome Jonathan K. Leer, MHA, MSA, CHFP, Division Administrator — Geriatric Medicine and Gerontology, Johns Hopkins Medicine, to this episode of the MGMA Insights Podcast.Jonathan will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "What Docs Don't Get Taught: Tools for Talking Finance with Your Clinicians."Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!CareAllies:Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
Today, we welcome Dr. Dov Shapiro to the show. Dr. Shapiro is the Managing Physician, Associated Pediatric Partners. Dr. Shapiro is here to talk about an important topic: “From Pandemic to Tripledemic to Endemic: One Practice’s Transformation Through In-Office PCR.” It’s a topic he will also be presenting in an upcoming MGMA webinar that will be held at 1pm Eastern Time on June 15. Resources: Free Webinar: https://www.mgma.com/events/from-pandemic-to-tripledemic-to-endemic-one-practiCepheid: www.cepheid.com/mgma Associated Pediatric Partners: https://associatedpediatricpartners.com/dr-dov-shapiro-md/NREVSS: https://www.cdc.gov/surveillance/nrevss/index.htmlSponsor:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome Kevin Mulcahy to the show. Kevin has earned his FACMPE, and he’s Senior Director, Provider and Payer Service, Professional Billing Office at Mass General Brigham.Kevin will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "Payer Contracting is More Than Just Reviewing Rates ."Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!CareAllies:Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome Michael Tutty, PhD, MHA, FACMPE, group vice president, American Medical Association, to this episode of the MGMA Insights Podcast.Michael will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "Post-COVID-19 Trend Watch: Implications for Practices."Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!CareAllies:Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care. Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
In this episode of the MGMA Week in Review podcast, we feature Senior Advisor Cristy Good talking about medical and financial records retention.Resources:Ask an Advisor: www.mgma.com/ask-an-advisorMGMA Membership: www.mgma.com/membershipMGMA Advocacy: www.mgma.com/advocacyMGMA Consulting: www.mgma.com/consulting/overviewMentorship Program: www.mgma.com/membership/landing…rogram-applicationThis episode is sponsored by MGMA Events.Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
We welcome Henna Pryor, MSA, PCC, workplace performance expert, keynote speaker, and professional executive coach to this episode of the MGMA Insights Podcast.Henna Pryor is a two-time TEDx speaker and will be speaking at the MGMA Summit digital event Wednesday, June 7, at noon Eastern time on the topic of, "How Awkwardness Can Be Your Greatest Asset for Taking More Professional Risks ." Go to www.mgma.com/events to learn more about the event and to register today.Sources:Henna Pryor website: https://pryoritygroup.com/Henna Pryor book: https://pryoritygroup.com/book/Henna Pryor Tedx Talk: https://youtu.be/8L0uvH1wpqgSponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!CareAllies:CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path to value-based care. As your organization works to effectively manage your more vulnerable patient populations, enhance outcomes, and improve data analytics, CareAllies bring the people, technology, and processes to support you - so you can focus on practicing medicine. Visit www.careallies.com to see how they can help to radically simplify value-based care. Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
Our guest today on the MGMA Member spotlight podcast is Anna Dunbar.Anna is a 2022 recipient of an MGMA Student Scholarship award. She is a featured speaker at the MGMA Summit digital event, which will be from June 6 - June 8. Go to mgma.com/events to learn more about the event and to register today.Resources:MGMA Student Scholarship -- https://www.mgma.com/membership/get-involved/scholarships/2022-scholarship-fund-recipientsMGMA Future Five Award -- www.mgma.com/membership/get-inv…-future-five-awardMGMA Member Network -- www.mgma.com/membership/get-inv…ved/member-networkSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guest today on the MGMA Member spotlight podcast is Nina Cloven. Nina is a 2022 recipient of The MGMA Future Five award, which annually recognizes five professionals in healthcare who are within the first five years of their careers. Each of these recipients "has demonstrably impacted their organization or the industry."Nina is a featured speaker at the MGMA Summit digital event, which will be from June 6 - June 8. Go to mgma.com/events to learn more about the event and to register today.Resources:MGMA Future Five Award -- www.mgma.com/membership/get-inv…-future-five-awardMGMA Member Network -- www.mgma.com/membership/get-inv…ved/member-networkSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
We welcome Kelli Henthorn, Regional Training Manager and Thryv Foundation Ambassador to this episode of MGMA's Business Solutions podcast. Kelli is here to discuss how to meet changing patient expectations and stay competitive in a competitive healthcare landscape.Sources:Thryv: https://www.thryv.com/smb-lpk-3/?utm_source=GOOGLE&utm_medium=cpc&utm_campaign=saas_Thryv-Brand_us&utm_term=thryv&utm_id=go_cmp-1907691094_adg-69658749359_ad-647464302404_kwd-435094098237_dev-c_ext-_network-g_match-e_place-&gclid=CjwKCAjw__ihBhADEiwAXEazJnx14GS4eZ5k6bmT1BVgV0enVbn77s1GvOvmofbHwk4myMYl99p_VxoCel0QAvD_BwEThryv demo: https://www.thryv.com/schedule-demo/?utm_source=GOOGLE&utm_medium=cpc&utm_campaign=saas_Thryv-Brand_us&utm_term=thryv&utm_id=go_cmp-1907691094_adg-69658749359_ad-647464302404_kwd-435094098237_dev-c_ext-_network-g_match-e_place-&gclid=CjwKCAjw__ihBhADEiwAXEazJnx14GS4eZ5k6bmT1BVgV0enVbn77s1GvOvmofbHwk4myMYl99p_VxoCel0QAvD_BwE#demo-infoSponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!DynaMedex:Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at www.DynaMedex.com.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome Jeffery Daigrepont, Senior Vice President, Health Information Technology, Coker Group, to this episode of the MGMA Insights Podcast.Jeffrey is an expert in Health Information Technology and will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "Confessions of a Hacker: How Cyberattackers Have Targeted Remote Workers."Sources:Coker Group website: https://cokergroup.com/Jeffrey Daigrepont: https://cokergroup.com/people/jeffery-daigrepont/Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!DynaMedex:Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at www.DynaMedex.com.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome Steve Moberg, Executive VP & Chief Operating Officer, Team Care Medicine, to this bonus episode of MGMA's Live From Orlando podcast series.We met up with Steve outside of the exhibit hall floor in Orlando while attending MGMA's Financial and Operations Conference and learned about his presentation titled, "Solve Burnout and Boost Productivity by Leveraging Clinical Support Staff."Steve explains how the Team Care Medicine model "of executing the patient visit delivers greater provider productivity (20% to 40%), better patient access and higher quality care, all while restoring a reasonable work/life balance via the reduction/elimination of after-hours provider chart work."Sources:Team Care Medicine website: https://teamcaremedicine.com/Team Care Medicine webinar: https://teamcaremedicine.com/webinars/Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!DynaMedex:Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at www.DynaMedex.com.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome Susan Childs, FACMPE, and founder of Evolution Healthcare Consulting to this episode of MGMA's Member Spotlight podcast.Susan has over 30 years of experience directly in healthcare and is a Board-Certified Fellow. She is also an author and recognized national presenter for organizers such as MGMA, ASCENT, AAP, ACC, AAOE, and the AMA. She also served as the ACMPE Forum Rep and Advancement Chair with MGMA for 10 years.Susan is here to discuss her new book "The Emotionally Intelligent Physician Leader."Sources:Susan's website: https://evohcc.com/Susan's book: https://evohcc.com/emotionally-intelligent-physcian-leader/Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!DynaMedex:Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at www.DynaMedex.com.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We welcome Chris Franklin, president, LocumTenens.com to this episode of MGMA's Business Solutions podcast.Chris is here to discuss "The Future of Work: The Role of Physicians in the Gig Economy," a recent white paper developed by LocumTenens.com. Chris highlights major findings in the research including burnout, scheduling and technology, among others. Sources: LocumTenens.com: https://www.locumtenens.com/ppc/neurology/find-a-recruiter/?gclid=Cj0KCQjwla-hBhD7ARIsAM9tQKvtUYyX7LH2ZfXxJf2-iVEdj_Isrp7k0jlwIrmRUFHvtNwMrSee7gMaAgYSEALw_wcBPhysicians and the Gig Economy: https://www.locumtenens.com/resource-center/survey-and-research-reports/the-future-of-work-redefining-the-role-of-physicians-in-the-gig-economy/Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!DynaMedex:Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at www.DynaMedex.com.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts.
We have an exciting new series to share with you--Ask an Advisor. In the community chat area, perhaps many of you have taken advantage of that feature and had your most pressing questions answered by MGMA subject matter experts. Today we're joined by MGMA Sr. Advisor, Cristy Good who shares her thoughts on the ask an advisor feature and provides insights on dealing with difficult patients and defusing difficult situations.Sponsors:MGMA Events:Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!DynaMedex:Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at www.DynaMedex.com.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: mgma.com/practice-resources/f…is-for-medical-practAuditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkitMGMA Membership: www.mgma.com/membershipRev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-deThanks again for listening to MGMA's podcasts. Take care and we'll see you again on Wednesday.
In this episode of the MGMA Week in Review podcast, we discuss the rise of AI and defusing difficult situations.Sources in this episode:MGMA Stat: https://www.mgma.com/data/data-stories/medical-groups-moving-cautiously-as-powerful-generDefusing Difficult Situations: https://www.physicianspractice.com/view/defusing-tense-situations-through-psychology-?mkt_tok=MTQ0LUFNSi02MzkAAAGKo5xxiG22nixqIbRV6lIUu7SshmzUJV0msCCqIcl6UUM0xIilL2uc-MwOYN9U8bYXDoDoa6zUMLDBzshwBnGzrgZRhdReWmLwpG_NtgRU7QResources:Ask an Advisor: www.mgma.com/ask-an-advisorMGMA Membership: www.mgma.com/membershipMGMA Advocacy: www.mgma.com/advocacyMGMA Consulting: www.mgma.com/consulting/overviewMentorship Program: www.mgma.com/membership/landing…rogram-applicationThis episode is sponsored by MGMA Events.Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
We welcome Tom Thornton, Practice Director, Net at Work to this episode of MGMA's Business Solutions podcast.Tom is here to discuss one method of cost accounting that is gaining popularity in the healthcare industry Activity-Based Costing, or ABC. In the discussion, Tom discusses how ABC helps healthcare organizations improve cost management, enhance resource utilization, and increase efficiency and quality of care.Resources:Accounting Solutions: https://www.netatwork.com/services_1/bizsol_1/erp-accounting-solutions/erp-for-healthcare/?utm_source=MGMA&utm_medium=website&utm_campaign=MGMA+PodcastBenefits of cloud-based software: https://www.netatwork.com/resource/benefits-of-cloud-based-nonprofit-accounting-software/?utm_source=MGMA&utm_medium=website&utm_campaign=MGMA+PodcastNext Gen ERP: https://www.netatwork.com/wp-content/uploads/2023/01/sage-intacct-erp-HawaiiDentalService.pdfERP for Children First: https://www.netatwork.com/wp-content/uploads/2023/02/Sage-intacct-erp-ChildrenFirst-Ontario-naw.pdfBusiness Health Assessment: https://www.netatwork.com/free-business-health-assessment/Net at WorkABC Whitepaper: https://www.mgma.com/practice-resources/financial-management/activity-based-costing%E2%80%99s-time-has-comeSponsor:This episode is sponsored by MGMA Events.Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s podcast network. If you have opportunities you’d like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
This episode features MGMA independent consultant Adrienne Lloyd. Adrienne discusses her journey from practice leader to independent consultant and also provides insights into how to prepare to begin a healthcare consulting career.Resources:MGMA Consulting: www.mgma.com/consulting/overviewAdrienne Lloyd: https://www.adriennelloyd.com/Sponsor:This episode is sponsored by MGMA Events.Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s podcast network. If you have opportunities you’d like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we discuss rev cycle staffing challenges and offer a recap of the Financial and Operations Conference held in Orlando.Sources in this episode:MGMA Stat: https://www.mgma.com/data/data-stories/bottom-line-impacts-from-revenue-cycle-staffing-chMGMA Letter to Congress: https://www.mgma.com/getmedia/bb872aa0-65fc-4741-bd3d-6c1452ccb410/03-20-2023_MGMA-HELP-RFI-Response.pdf.aspx?ext=.pdf&mkt_tok=MTQ0LUFNSi02MzkAAAGKrVKX9UH9eSi53fwoXZiQIaZQeiQWDa_bqaghaU3XLQIQZJPbtnEgrtiIn8Jr-X4CJCDBGG1twG0caXmXgIg5j5SRMktKI7og6cLC0h8-9QAsk an Advisor: www.mgma.com/ask-an-advisorMGMA Membership: www.mgma.com/membershipMGMA Advocacy: www.mgma.com/advocacyMGMA Consulting: www.mgma.com/consulting/overviewMentorship Program: www.mgma.com/membership/landing…rogram-applicationThis episode is sponsored by MGMA Events.Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Jennifer Yeargain, CMPE, CPC, director of support services at Gerald Champion Regional Medical Center in Alamogordo, New Mexico, joins the MGMA podcast. MGMA caught up with Jennifer at the Medical Practice Excellence: Financial and Operations Conference in Orlando. She shares her thoughts on earning her CMPE, staffing challenges for rural health, and tips she employs to help inspire her team -- including bringing donuts to meetings!This episode is sponsored by MGMA Events. Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8. Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!
Sandy Giangreco Brown, Director of Coding & Revenue Integrity, CLA, and Diane Weiss, Vice President, Revenue Integrity and Education at RestorixHealth talk about navigating the auditing process.MGMA caught up with the duo at the Medical Practice Excellence: Financial and Operations Conference in Orlando to discuss their general session presentation.This session will present an update on current audit activity from government and commercial payers. The session will also detail what to do when notified of an audit; who should be involved in the entire audit management process; how best to prepare the most complete and appropriate response; and how to best utilize the offered or included education.
This episode of the MGMA Insights podcast features Liz Gurley and Mike Gracz. Liz is data strategist, member services at MGMA, and Mike is sales manager, DataDiscovery at MGMA. They’re here today to talk about DataDive, DataDiscovery and their session at MGMA’s Medical Practice Excellence: Financial and Operations Conference being held March 19-21 in Orlando, FL. As featured speakers, Liz and Mike will make their presentation Monday, March 20 at 3:30pm ET. Their session is titled Accelerating Performance Through Data Benchmarking.Resources:The MGMA Financial and Operations Conference: mgma.com/events/mpe23-financi…2023-homepagefeatureMGMA DataDive: https://www.mgma.com/data/landing-pages/mgma-datadive-overviewMGMA DataDiscovery: https://mgma.com/membership/landing-pages/top-resources-of-2021/kpis/datadiscovery?utm_source=digital&utm_medium=search&utm_campaign=dat-discovery-feb-2023-datadiscoverygeneral&gclid=Cj0KCQjwtsCgBhDEARIsAE7RYh2FQipfqRag9wiSXsGtRXlgAXsAtT5uKIWIeCV_RMPZbwyhiGDWaDcaAsYUEALw_wcBMarch Madness in Orlando: www.amwaycenter.com/events/detail/march-madnessDisney: disneyworld.disney.go.com/admission/tickets/Grapefruit League: floridagrapefruitleague.com/schedule/Sponsors:MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Veronica Villarreal, MHA/MBA is the chief ambulatory officer at DHR Health who oversees over 75 multi-specialty clinics in the Rio Grande Valley, Texas. She is responsible for over 1,200 employees that work alongside 200 providers. Being a passionate life-long learner, Veronica is a certified medical coder, certified medical office manager, certified medical insurance specialist, and certified Maxwell leadership coach.Veronica is also a featured speaker at MGMA's Medical Practice Excellence: Financial and Operations Conference being held March 19-21 in Orlando, Florida.Resources:The MGMA Financial and Operations Conference: mgma.com/events/mpe23-financi…2023-homepagefeatureMarch Madness in Orlando: www.amwaycenter.com/events/detail/march-madnessDisney: disneyworld.disney.go.com/admission/tickets/Grapefruit League: floridagrapefruitleague.com/schedule/Sponsors:MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we discuss the latest on mask requirements and the Biden budget.Sources in this episode:MGMA Stat: https://www.mgma.com/data/data-stories/mask-requirements-remain-in-half-of-medical-groupsBiden's Budget: https://www.whitehouse.gov/briefing-room/statements-releases/2023/03/07/fact-sheet-the-presidents-budget-extending-medicare-solvency-by-25-years-or-more-strengthening-medicare-and-lowering-health-care-costs/?mkt_tok=MTQ0LUFNSi02MzkAAAGKZXFDcqlfzNGTbMx5RXC9kJ2PnuBeWUyAeEzQLNBb-hpKkvf51oRxIHb-2VZSSxD1a_pRQJp4CPvCXRtM1DnREPmPop1HCMdTLjAekGLclgAsk an Advisor: www.mgma.com/ask-an-advisorMGMA Membership: www.mgma.com/membershipMGMA Advocacy: www.mgma.com/advocacyMGMA Consulting: www.mgma.com/consulting/overviewMentorship Program: www.mgma.com/membership/landing…rogram-applicationDEA Proposed Rule: bit.ly/3kLkcJwSecond DEA Proposed Rule: bit.ly/3kLkcJwSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guest today on the MGMA Member spotlight podcast is David Comiskey.David is a 2022 recipient of The MGMA Future Five award, which annually recognizes five professionals in healthcare who are within the first five years of their careers. Each of these recipients "has demonstrably impacted their organization or the industry."Resources:MGMA Future Five Award -- www.mgma.com/membership/get-inv…-future-five-awardMGMA Member Network -- www.mgma.com/membership/get-inv…ved/member-networkSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
We have an exciting new series to share with you--Ask an Advisor. In the community chat area, perhaps many of you have taken advantage of that feature and had your most pressing questions answered by MGMA subject matter experts. Today we're joined by MGMA Sr. Advisor, Cristy Good who shares her thoughts on the ask an advisor feature and provides insights on examining KPIs to improve the revenue cycle.Sponsors:MGMA Events:Thanks to MGMA events for sponsoring this week's show. The Medical Practice Excellence: Financial and Operations Conference 2023 will be held in Orlando, FL, March 19-21. During our premiere spring event, attendees will gain key insights from both finance and operations and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys.Resources:Ask An Advisor: advisor@mgma.comPractice Resources: https://mgma.com/practice-resources/financial-management/foundational-benchmarks-and-kpis-for-medical-pract Auditing Toolkit: https://www.mgma.com/practice-resources/revenue-cycle/2023-medical-coding,-billing-and-auditing-toolkit MGMA Membership: https://www.mgma.com/membershipRev Cycle Certificate Program: https://www.mgma.com/certification/acmpe-certificates/certificates/certificate-program-revenue-cycle-management-on-de Thanks again for listening to MGMA's podcasts. Take care and we'll see you again on Wednesday.
In this episode of the MGMA Week in Review podcast, we discuss screening for social determinants of health.Sources in this episode:MGMA Stat: https://www.mgma.com/data/data-stories/post-pandemic-realities-set-in-for-screening-patieAsk an Advisor: www.mgma.com/ask-an-advisorMGMA Membership: www.mgma.com/membershipMGMA Advocacy: www.mgma.com/advocacyMGMA Consulting: www.mgma.com/consulting/overviewMentorship Program: www.mgma.com/membership/landing…rogram-applicationDEA Proposed Rule: bit.ly/3kLkcJwSecond DEA Proposed Rule: bit.ly/3kLkcJwSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guests today are Maberly Brown, senior revenue cycle consultant and Marvin Luz, senior director, revenue advisory services both of Greenway Health. Marvin and Maberly are here today to talk about the business of healthcare and the power of KPIs.Resources:https://discover.greenwayhealth.com/lp/denial-management-infographic/Sponsors:MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Our guest today is Craig Wiberg, senior manager of digital events at MGMA. Craig is here today to talk about what you can expect to learn and experience at MGMA’s Medical Practice Excellence: Financial and Operations Conference in Orlando, FL, March 19-21.Resources:The MGMA Financial and Operations Conference: https://mgma.com/events/mpe23-financial-operations-conference/register-now?utm_source=website&utm_medium=banner&utm_campaign=con-spring-jan-2023-homepagefeatureMarch Madness in Orlando: https://www.amwaycenter.com/events/detail/march-madnessDisney: https://disneyworld.disney.go.com/admission/tickets/Grapefruit League: https://floridagrapefruitleague.com/schedule/Sponsors:MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Our guest today is Dr. Richard Loria, physician consultant with EBSCO. Dr. Loria is one of the presenters from our recent webinar, “Using a Point-of-Care Clinical Decision Support Platform to Drive Practice Success,” and he is here to share with our listeners the ways that DynaMed can help clinicians make more efficient, accurate decisions. Resources: •Learn more about DynaMedex www.ebsco.com/dynamedex •Listen to Dr Loria’s deep dive webinar on how DynaMedex can drive group practice success in the MGMA webinar brought to you by EBSCO. https://mgma.com/practice-resources/products/using-a-point-of-care-clinical-decision-support-pl Sponsors: MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.DynaMedex: Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at DynaMedex.com.Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
This episode features MGMA independent consultant Rhonda Buckholtz. Rhonda talks about her consulting experience as well as her thoughts on risk adjustment audits and the costly nature of nuances in coding. Resources: MGMA Consulting: https://www.mgma.com/consulting/overview Rhonda Buckholtz LinkedIn: https://www.linkedin.com/in/rhonda-buckholtz-28305a7/ Sponsors: Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys. MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023, which will be held in Orlando, FL, March 19-21. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today. If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com. Thank you again for taking the time to listen to MGMA’s podcast network. If you have opportunities you’d like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Member Spotlight podcast, we're joined by Jake Shields. Jake is an MGMA scholarship recipient and is a second-year Master of Business Administration and Master of Health Administration candidate at Cornell in the 2023 class. He also holds a Master of Bioethics from and a Bachelor of Political Science from Case Western Reserve University. He has previous experience as an application manager and lead of the procedural cardiology expert group. He has conducted research on the ethics of U.S. health policy as well as economic policy.Sponsors:MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s podcast network. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we talk Super Bowl 57, feature resources from MGMA, and offer a No Surprises Act ruling. Sources in this episode:MGMA Stat: https://www.mgma.com/data/data-stories/all-healthcare-leaders-make-time-for-professionalAsk an Advisor: https://www.mgma.com/ask-an-advisorMGMA Membership: https://www.mgma.com/membershipMGMA Advocacy: https://www.mgma.com/advocacyMGMA Consulting: https://www.mgma.com/consulting/overviewMentorship Program: https://www.mgma.com/membership/landing-pages/mentorship-program-applicationNo Surprises Act Ruling: https://law.justia.com/cases/federal/district-courts/texas/txedce/6:2022cv00372/217452/99/No Surprises FAQ: https://mgma.com/practice-resources/government-programs/surprise-billing-faqs?utm_source=email&utm_medium=marketo&utm_campaign=gov-gen-feb-2023-washingtonconnection0209&mkt_tok=MTQ0LUFNSi02MzkAAAGJ1T5uZFN3w-UFkpKlyXG9cfTQnNjQIVG6zykj9E0E_OyOHPLbnpG_Nh66RW17RBdBCitMbbTFmUK9-xjgyQj1x6uTlBdPdry2j78s94E-7ASponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guests today are Tara Osseck, regional vice president, and Helen Falkner, director of recruiting, at Jackson Physician Search. Tara and Helen are here today to talk about the importance of and the strategies around developing strong physician leaders. Resources:Physician Search Studies: https://www.jacksonphysiciansearch.com/research-and-reports/Helen Falkner: https://www.linkedin.com/in/helen-falkner-b5151521/Tara Osseck: https://www.linkedin.com/in/tara-osseck-7560b654/Sponsors:MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s podcast network. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
We have an exciting new series to share with you--Ask an Advisor. In the community chat area, perhaps many of you have taken advantage of that feature and had your most pressing questions answered by MGMA subject matter experts. Today we're joined by MGMA Sr. Advisor, Cristy Good who shares her thoughts on the ask an advisor feature and provides insights into questions that have been asked since the beginning of the year.Thanks to MGMA events for sponsoring this week's show. The Medical Practice Excellence: Financial and Operations Conference 2023 will be held in Orlando, FL, March 19-21. During our premiere spring event, attendees will gain key insights from both finance and operations and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.Thanks again for listening to MGMA's podcasts. Take care and we'll see you again on Wednesday.
In this episode of the MGMA week in Review podcast, we feature articles on optimizing provider staffing, Biden to end PHE, and strategic facility planning.Sources in this episode:MGMA Stat: https://www.mgma.com/data/data-stories/smart-growth-using-population-data-for-strategic-hBiden to End PHE: https://www.whitehouse.gov/wp-content/uploads/2023/01/SAP-H.R.-382-H.J.-Res.-7.pdf?mkt_tok=MTQ0LUFNSi02MzkAAAGJsTJ115jmMJPNbPNuuYvLaozaLHe_FK2vKuCL_VGdR5cYbXcgjIFc1JcTeaPUZrSX4TuV4Rsuoe4_gX7Sa0jUNaZnLNuWffSMkeX9lDm1cAOptimizing Provider Staffing: https://mgma.com/practice-resources/quality-patient-experience/optimizing-provider-staffing,-patient-scheduling-a?mkt_tok=MTQ0LUFNSi02MzkAAAGJp2iTwNgag5Rc6cCTZ78QtZpJOSrSikSjCr4SP4wbaUyHLZTDzYV8xdNGPCpW9WP4RfHJtClHjty5HuZgOGhsywLWuQlJ_8FW_9d7BMcmAwOptimizing provider staffingSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guests today are revenue cycle management experts Taya Gordon and Kem Tolliver. As a special bonus, we also feature an episode of Kem and Taya's podcast, RevDive, where they interview Rae Jimenez, chief product officer at AAPC.Resources: RevDive: https://sliceofhealthcare.com/revdive/Kem Tolliver: https://www.linkedin.com/in/kem-tolliver/Taya Gordon: https://www.linkedin.com/in/tayagordon/Taya and Kem's book: https://www.mgma.com/practice-resources/products/revenue-cycle-management-dont-get-lost-in-the-fiRae Jimenez: https://www.aapc.com/blog/author/rjimenez/Sponsors:MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s podcast network. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guest today is Dr. Alex Ding, Associate Vice President for Physician Strategy and Medical Affairs at Humana. Dr. Ding is a board-certified diagnostic and interventional radiologist and remains a practicing physician, teaching and providing clinical care as a clinical assistant professor at the University of Louisville. He holds a BA in Economics and MS in Public Health from the University of California Berkeley, an MBA in finance from The Wharton School at the University of Pennsylvania, and an MD from the University of California San Francisco. He completed his residency and fellowship at the Massachusetts General Hospital and Harvard Medical School and is a US Navy veteran. Source:Value-Based Care Study: www.humana.com/vbcSponsors:MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today. Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/slash VBC. Humana is working closely with physician practices on their value-based journeys. Get your report now at Humana.com/VBC.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA week in Review podcast, we feature articles on the adoption of value-based care, healthcare value week, and checking in with emotions as a leader.Sources in this episode:MGMA Stat: https://www.mgma.com/data/data-stories/to-improve-adoption-of-value-based-care,-the-r-(1)Healthcare Value Week: https://valuebasedpaymentsummit.com/registration-se/Emotional Leaders: https://hbr.org/2023/01/when-your-feelings-conflict-with-your-leadership-role?ab=hero-subleft-1Sponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
As you know, burnout, stress and other mental health-related issues are at all-time highs for healthcare professionals. According to a recent MGMA Stat poll (https://www.mgma.com/data/data-stories/mgma-stat-overview), 80% of healthcare leaders said their level of stress or burnout had increased in 2022. Because of this stress-related epidemic, MGMA is offering a new podcast series, Mindful Medicine, where each episode we will talk with experts in the fields of psychology, neurology, leadership and mindfulness to help explain workplace stress and provide tools and resources to combat it.Our guest for this episode is Dr. Jeff Comer (https://www.linkedin.com/in/williamjeffcomer/), PhD, MHA, FACHE, who has spent more than 20 years as an interim and permanent acute and behavioral hospital CEO. The hospitals have ranged from rural critical access hospitals to large urban facilities and have included non-profit, for-profit and government-owned models.In this episode of Mindful Medicine, Dr. Jeff Comer discusses key strategies for getting a better handle on stress management.Sponsors:Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.MGMA Events: The Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.Thank you again for taking time to listen to MGMA’s Mindful Medicine. Have a good day!
Our guest today is Dr. John Showalter chief product officer at Linus Health. Modern Healthcare has named Dr. Showalter as a Top 25 Innovator in Population Health. He’s here today to talk about “Early Detection of Dementia: New Cognitive Assessment Approaches.” Sources in this episode:MGMA Webinar on early detection of dementia: https://mgma.com/practice-resources/products/early-detection-of-dementia-new-cognitive-assessmeLinus Health links:Linus Health homepage: https://linushealth.com/Linus Health Resources page: https://linushealth.com/resourcesFrontiers in Aging Neuroscience research on cognitive screening that utilized Linus technologyBoston Process Approach research on cognitive screening co-authored by Linus co-founder and CMO Dr. Alvaro Pascual-Leone Footballers/cognitive health links: https://www.bbc.com/news/uk-england-norfolk-63903260https://www.irishtimes.com/sport/soccer/2022/12/09/study-reveals-footballers-more-likely-to-have-worse-brain-health-after-age-of-65/https://www.scoresproject.org/sor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA week in Review podcast, we feature articles on auditing payment insights, a CMS update, and the best jobs in healthcare.Sources in this episode:MGMA Stat: https://www.mgma.com/data/data-stories/amid-inflated-expenses,-make-sure-you%E2%80%99re-regularlyBest Jobs in Healthcare: https://money.usnews.com/careers/best-jobs/rankings/best-healthcare-jobsCMS Updates: https://www.cms.gov/newsroom/press-releases/cms-announces-increase-2023-organizations-and-beneficiaries-benefiting-coordinated-care-accountable?mkt_tok=MTQ0LUFNSi02MzkAAAGJaRmaymJz64xuoJPjxUWXlTsKdHmEzn2bWFNMO1meiUWwft-9Ge8Bqy-NFsBgDu5brTQopWcQkmZT1amxenqwx739pJhk1afj60rAgQJPDASponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guests today are Dr. Martha Ives, president and CEO of Rocky Mountain Primary Care, and MGMA consultant Dawn Plested. Our guests are here today to talk about the consultant and medical practice leader relationship, what it looks like in practice, and how to develop successful strategies for practice leaders.Resources:MGMA Consulting -- www.mgma.com/consulting/overviewDawn Plested -- https://www.mgma.com/consulting/meet-the-team/dawn-plested-fache-mba-jd-esqRocky Mountain Primary Care -- https://rmpc.info/provider/martha-ives-m-d/MGMA DataDive -- www.mgma.com/data/landing-pages…jU3RwaAit7EALw_wcBSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guest today is Marcus Meadows, ambulatory care operations director for the Department of Veterans Affairs where he oversees all ambulatory care for primary care, medicine, surgery, and mental health in Northern California. Northern California is the sixth largest VA in the country with over 255,000 enrolled veterans, and 14 sites of care that cover more than 44,000 square miles in the region. Sources:MGMA Member Network -- www.mgma.com/membership/get-inv…ved/member-networkDepartment of Veterans Affairs: https://www.va.gov/Sponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/events/mpe23-financi…perations-conference to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA week in Review podcast, we feature articles on staffing challenges amid Covid-19 variants, proposals for new CMS MVPs, and behavioral health integration.Sources in this episode:MGMA Stat: https://www.mgma.com/data/mgma-stat-overviewKraken variants: https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/kraken-covid-19-variant.aspxCMS MVPs: https://qpp.cms.gov/mips/candidate-feedback?mkt_tok=MTQ0LUFNSi02MzkAAAGJRQz0lBnu0sfgZZTtn8HkkpWDAoHn16utcHvUoXmrM-9ZE-jPG-PhscusF56u88qxr-AF2vhJUe3SIaYzm4XmTVg3BH_rayB31HpzrdEo6gBehavioral Health Integration: https://mgma.com/practice-resources/operations-management/laying-the-foundation-for-behavioral-health-integr?mkt_tok=MTQ0LUFNSi02MzkAAAGJO1bM7Ly63TrqPXWEiUJJAPaRr6Ob2l4ntcU1WeVTcS0HaytswSx1a1UfVgmgncy3v35S3DmAkSTNQIwxzNsHRHwewitZ7hOxfKk6TV9e_QBHI Collaborative: https://www.ama-assn.org/topics/behavioral-health-integration-bhi-collaborativeSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Business Solutions podcast, we're joined by Bri Palowitch, clinical informatics pharmacist at Surescripts and Scott Rochowiak, manager of product performance at Surescripts.In this thought leader discussion, we discuss issues with prescription quality workflow disruption and examine solutions for those problems.Resources from this episode:Surescripts: https://surescripts.com/Additional Resources:MGMA Member Network -- https://www.mgma.com/membership?utm_campaign=membership&utm_medium=cpc&utm_source=ppc-membership-search-dm-ng&url=https://www.mgma.com/membership/memberships/individual%3Futm_campaign%3Dmembership%26utm_medium%3Dsearch%26utm_source%3Dppc-membership-search-dm-ng&gclid=Cj0KCQiA_P6dBhD1ARIsAAGI7HBZWw8Dxb0SVsjIqaniK7TiRzb8ZEbexcfHF_eRPUDEINSExXAxxRgaAhtKEALw_wcBMGMA DataDive: https://www.mgma.com/data/landing-pages/mgma-datadive-overview?utm_campaign=data&utm_medium=cpc&utm_source=ppc-datadive-overview-dm-ng&url=https://www.mgma.com/data/landing-pages/mgma-datadive-overview%3Futm_campaign%3Ddata%26utm_medium%3Dsearch%26utm_source%3Dppc-datadive-dm-ng&gclid=Cj0KCQiA_P6dBhD1ARIsAAGI7HAVkvyRPorbpHYHRQBVsV4N2DyrM97sDInjNePQnFteAW-kQud21W4aAt-GEALw_wcBSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guest today is Lauren K. Harris, FACMPE, owner of Harris Healthcare Consulting. Lauren is featured as part of our MGMA Member Spotlight podcast series and is a living testament to the benefits of certification, continuing education, and lifelong learning.Sources:Lauren Harris on LinkedIn: https://www.linkedin.com/in/laurenkempeesharris/Lauren Harris website: https://www.harrishealthcareconsulting.com/Oregon MGMA: https://www.omgma.com/Lauren's nonprofit: www.assemblyofthewanderingshepherd.orgHow to Say Anything to Anyone (book): https://www.amazon.com/How-Say-Anything-Anyone-Relationships/dp/1608324095/ref=sr_1_1?gclid=CjwKCAiAk--dBhABEiwAchIwkTIXjZK0QHVK4fxaqo53GPi_FhXp3DamDY6FwCUyWQT1DUV6gIIGRRoC7IMQAvD_BwE&hvadid=241913575822&hvdev=c&hvlocphy=9028740&hvnetw=g&hvqmt=e&hvrand=512066385902858160&hvtargid=kwd-54755289595&hydadcr=22569_10346741&keywords=how+to+say+anything+to+anyone&qid=1673307711&qu=eyJxc2MiOiIxLjkyIiwicXNhIjoiMS40MiIsInFzcCI6IjEuNjIifQ%3D%3D&sr=8-1MGMA Member Network -- www.mgma.com/membership/get-inv…ved/member-networkSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/events/mpe23-financi…perations-conference to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA week in Review podcast, we feature articles on call centers, a MIPS EUC extension, and in-house staffing agencies.Sources in this episode:Contact Centers in Focus: https://www.mgma.com/data/data-stories/phone-systems,-contact-centers-in-focus-for-medicaMIPS EUC Application: https://qpp.cms.gov/mips/exception-applications?py=2022#extremeCircumstancesException-2022In-house Staffing Agencies: https://khn.org/news/article/squeezed-by-temp-nurse-costs-hospital-systems-create-their-own-staffing-agencies/?mkt_tok=MTQ0LUFNSi02MzkAAAGJFzyRgJLScfQQ_e_ptJ4xwH9xZUric53AIL0ew_Ak45H4Td33aZP4oPa1axZJKwybCVFBfZ-Fo4DjpFusQOws7tqJizrTCknUTVqEN5vqdASponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to https://mgma.com/events/mpe23-financial-operations-conference to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guest today is Carrie Kozlowski, chief operating officer and co-founder of Upfront Healthcare Services. Carrie is also a former member of the board of directors at MGMA. Carrie began her career as an occupational therapist and has taken on a variety of roles throughout the healthcare industry, always with an eye on finding solutions for organizations and building stronger cultures and more empathic leaders within those practices.Resources:Upfront Healthcare -- https://upfronthealthcare.com/our-team/carrie-kozlowski/Carrie Kozlowski on LinkedIn -- https://www.linkedin.com/in/carriekozlowski/American Icon: https://www.amazon.com/American-Icon-Mulally-Fight-Company/dp/0307886069MGMA Board of Directors -- https://www.mgma.com/about-mgma/organization/board-of-directorsMGMA Member Network -- www.mgma.com/membership/get-inv…ved/member-networkSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/events/mpe23-financi…perations-conference to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Our guest today on the MGMA Member spotlight podcast is Felicia Nicely, Practice Administrator at Owensboro Health for Gastroenterology and Preventive Services. Felicia is a recipient of The Future Five award, which annually recognizes five professionals in healthcare who are within the first five years of their careers. Each of these recipients "has demonstrably impacted their organization or the industry." In Felicia's case, she has worked to improve efficiencies and opportunities for workflow improvement, as well as, community outreach and engagement. She has also focused on helping decrease the rate of lung cancer mortalities.Resources:MGMA Future Five Award -- https://www.mgma.com/membership/get-involved/awards/the-future-five-awardMGMA Member Network -- https://www.mgma.com/membership/get-involved/member-networkSponsor:This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to https://mgma.com/events/mpe23-financial-operations-conference to learn more and to register today.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we review the year that was, taking a look at legislation, patient access, and healthcare technology.Source:Further Down the Road to Recovery: The 2022 MGMA Stat Year in Review and 2023 Predictions: https://mgma.com/practice-resources/human-resources/further-down-the-road-to-recovery-the-2022-mgma-st?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-27?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-27&mkt_tok=MTQ0LUFNSi02MzkAAAGI8zADs-A4-VrQdEG-54ps1BWhemc-VTSArTFszgRDt7EABXqtJxzAF8cSgasi48bKXKlcOnVYb08M_fogWwsYsVkKaSpqaxMDVCt6MqIfJAEducational opportunity:The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go tohttps://mgma.com/certification/acmpe-…mative-healthcare-(1) to access this certificate program on demand so you can gain valuable insights and earn the THDC certificate!Additional resources:To keep up with the latest healthcare legislation, visit mgma.com/advocacy.If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.Listen to our podcasts at www.mgma.com/listen.If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Week in Review podcast, we feature articles on how to ask for help at work, an HRSA update, and keys to reducing physician stress.Sources:How to ask for help at work: https://hbr.org/2022/12/how-to-get-better-at-asking-for-help-at-work?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM239166HRSA Decision Review: https://www.hrsa.gov/provider-relief/compliance/decision-review?mkt_tok=MTQ0LUFNSi02MzkAAAGI2OfzS9xKISyd9H3ry-ESJ2RTUGy12VOaT_jBhp181-SEw317xYjA6l1gVe_Dnc6sGiTSWd7gufJgkMS9_QybY-rF9drdnH43vxtQ5d1ekgHRSA Auditing Information -- https://www.hrsa.gov/provider-relief/reporting-auditing?mkt_tok=MTQ0LUFNSi02MzkAAAGI2OfzS4QGKcfwyIwhLSvtsIv5QKAjs2JSr32WYLbYxu5FSnCez9i12o3ZSlkB6wjDZUMN6ZBBERtjqzAg7CsSLadMwe0QvzTbJuJ9ZnxiBgReducing physician burnout: https://www.ama-assn.org/about/leadership/reducing-physician-burnout-must-be-urgent-national-priority?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-20?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-20&mkt_tok=MTQ0LUFNSi02MzkAAAGIzyPrixgNSekUl2xZSFZgw4_PYPZKg9sGJ9EqMwwiMu0MX1it69lgzUgw60mKPDv1CMvujpU6e2v5-A0yOLBOtg576u1vjO2sHk_k7I1ngwEducational opportunity:The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go tohttps://mgma.com/certification/acmpe-…mative-healthcare-(1) to access this certificate program on demand so you can gain valuable insights and earn the THDC certificate!Additional resources:To keep up with the latest healthcare legislation, visit mgma.com/advocacy.If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.Listen to our podcasts at www.mgma.com/listen.If you have a story you want to share with us, email us at podcasts@mgma.com.
As you know, burnout, stress and other mental health-related issues are at all-time highs for healthcare professionals. According to a recent MGMA Stat poll, 80% of healthcare leaders said their level of stress or burnout had increased in 2022. Because of this stress-related epidemic, MGMA is offering a new podcast series, Mindful Medicine, where each episode we will talk with experts in the fields of psychology, neurology, leadership and mindfulness to help explain workplace stress and provide tools and resources to combat it.Our guests for this episode are:Mo Edjlali, CEO and founder of Mindful Leader (https://www.mindfulleader.org/about). Mo has a background in the tech space and in project management. He's also a serial entrepreneur who has worked for or partnered with several leading organizations including Accenture, FICO, and NASA. In 2013 he founded Mindful Leader where he currently serves as CEO. According to the company’s mission, Mo and his team had identified that “The current work environment and leadership methods of a majority of organizations are leading to record levels of workplace loneliness, depression, anxiety, and burnout. In a world with increasing complexity, volatility, uncertainty, and record change, things are only getting more difficult. Mindful Leader is examining what good leadership is, what a healthy workplace culture looks like, and ultimately making work a place for growth and flourishing. Dr. Jeff Comer, PhD, MHA, FACHE (https://drjeffcomer.com/), who has spent more than 20 years as an interim and permanent acute and behavioral hospital CEO. The hospitals have ranged from rural critical access hospitals to large urban facilities and have included non-profit, for-profit and government-owned models.Education Opportunity:THDC Certificate Program:The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to https://www.mgma.com/practice-resources/products/certificate-program-transformative-healthcare-(1) to access this certificate program on demand.Sponsor:Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.Contact Information:If you would like additional tools and resources related to workplace stress management email us at podcasts@mgma.com.Thank you again for taking time to listen to MGMA’s Mindful Medicine. Have a good day!
Our guest today is Jessica Minesinger, founder and CEO of Surgical Compensation & Consulting (SCC). Jessica is also an MGMA Consultant. Jessica works with physicians to navigate compensation opportunities. Utilizing data analytics, her mission is to empower physicians to negotiate successfully, ensure pay equality, and identify cultural fit.Resources:MGMA Consulting -- https://www.mgma.com/consulting/overviewJessica Minesinger -- https://www.mgma.com/consulting/meet-the-team/jessicaminesinger,cmom,facmpeMGMA DataDive -- https://www.mgma.com/data/landing-pages/mgma-datadive-overview?utm_campaign=data&utm_medium=cpc&utm_source=ppc-datadive-overview-dm-ng&url=https://www.mgma.com/data/landing-pages/mgma-datadive-overview%3Futm_campaign%3Ddata%26utm_medium%3Dsearch%26utm_source%3Dppc-datadive-dm-ng&gclid=Cj0KCQiAtICdBhCLARIsALUBFcHLigqV22RiT3PKzCixH_hOeds_wbsKArZSOTo8NXm9URXUY4jU3RwaAit7EALw_wcBSponsor:This episode is brought to you by the MGMA Emerald Card (https://about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to https://about.mgma.cards/ to get started today.Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a financial technology company, not a bank. The MGMA Credit Cards are issued by Hatch Bank pursuant to a license from Mastercard. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Review the cardholder agreement at https://about.mgma.cards/terms.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we feature articles on medical practice resolutions, the final days before the Medicare update, and patient hostility toward physicians and clinicians.Sources:Medical Practice Resolutions: https://www.mgma.com/data/data-stories/what’s-your-2023-resolution-for-improving-patientContact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4UibqlqwHostility Toward Physicians in Patient Messages: https://healthexec.com/topics/health-it/medical-records/ehr-review-burnout-hostility-physicians-messages?mkt_tok=MTQ0LUFNSi02MzkAAAGIqyV-t9JtKVVWYS20ZliMcHyIyn4HjjqthF0s3mOO8BItWtifDb3bFY39bmp1sYXSL0bDaggzV5O30-Mw2JPaDsvOtbRQ4lyeCmGYIQGE3AEducational opportunity:The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go tohttps://mgma.com/certification/acmpe-certificates/certificate-programs/certificate-program-transformative-healthcare-(1) to access this certificate program on demand so you can gain valuable insights and earn the THDC certificate!Additional resources:To keep up with the latest healthcare legislation, visit mgma.com/advocacy.If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.Listen to our podcasts at www.mgma.com/listen.If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Martin Shehan, vice president of Provider Practices at Mercer Health Medical Group. Mercer Health has been named an MGMA Better Performer and Martin is here to discuss the philosophy and the processes that helped the practice achieve that distinction.Resources:Better Performers: https://www.mgma.com/data/benchmarking-data/better-performersMercer Health Profile: https://www.mgma.com/practice-resources/operations-management/mgma-better-performers-mercer-health-medical-groupMGMA DataDive: https://www.mgma.com/data/landing-pages/mgma-datadive-overviewSponsor:This episode is brought to you by the MGMA Emerald Card (about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to about.mgma.cards/ to get started today.Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a financial technology company, not a bank. The MGMA Credit Cards are issued by Hatch Bank pursuant to a license from Mastercard. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Review the cardholder agreement at about.mgma.cards/terms.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we feature articles on collecting patient A/R, more updates on Medicare, and bots and burnout.Sources in this episode:Collecting Patient A/R: https://www.mgma.com/data/data-stories/a-structured-approach-to-collecting-patient-a-rContact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4UibqlqwBots and Burnout: https://www.fiercehealthcare.com/ai-and-machine-learning/how-ai-decreasing-burnout-allowing-health-professionals-work-top-theirThe Medicare Outlook Webinar: mgma.com/events/2023-medicare…ZwG5szFJTsD6xOjg5EkwEducational opportunity:The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to https://mgma.com/certification/acmpe-certificates/certificate-programs/certificate-program-transformative-healthcare-deli to sign up for this certificate program on demand so you can gain valuable insights and earn the THDC certificate!Additional resources:To keep up with the latest healthcare legislation, visit mgma.com/advocacy.If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.Listen to our podcasts at www.mgma.com/listen.If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Dr. Art Papier, co-founder and CEO at VisualDx. A dermatologist, Dr. Papier has a particular interest in the visual and graphical representation of diagnosis and reducing diagnostic error. In line with this goal, he is focused on transforming medical care to include the use of information technology at the time of decision-making.Resources:VisualDx: https://www.visualdx.com/VisualDx Success Stories: https://www.visualdx.com/success-stories/Dr. Art Papier on LinkedIn https://www.linkedin.com/in/art-papier-md-a94b256/Sponsor:This episode is brought to you by the MGMA Emerald Card (https://about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to https://about.mgma.cards/ to get started today.Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a financial technology company, not a bank. The MGMA Credit Cards are issued by Hatch Bank pursuant to a license from Mastercard. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Review the cardholder agreement at https://about.mgma.cards/terms.If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we feature articles on the great resignation and healthcare, more letters to Congress, and a Medicare outlook webinarSources in this episode:Contact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4UibqlqwThe Great Resignation and Healthcare: https://www.mgma.com/data/data-stories/the-great-resignation-and-healthcare-executives-whThe Medicare Outlook Webinar: https://mgma.com/events/2023-medicare-outlook?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-dec-2022-newsletter1201&mkt_tok=MTQ0LUFNSi02MzkAAAGIbMI6IvZhveEEKbPBh4aqPM4cEsKbQIeHa_cmuEiBLXsyLglR9gWpCMRweavsOsF9SrmIYXq9zA5MQ6mEu3-iBhZwG5szFJTsD6xOjg5EkwEducational opportunity:The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to mgma.com/event to attend this certificate program December 6-7 to gain valuable insights and earn the THDC certificate!Additional resources:To keep up with the latest healthcare legislation, visit mgma.com/advocacy.If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.Listen to our podcasts at www.mgma.com/listen.If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Deb Wiggs, FACMPE. Deb has dedicated her career to improving medical practices and the care patients receive and is the 2022 MGMA Lifetime Achievement Award winner.
Deb is a former board chair of MGMA and was once the interim CEO of the organization, but her lasting impact on the industry may be her steadfast commitment to mentoring other healthcare leaders.
Sponsor: This episode is brought to you by the MGMA Emerald Card* (https://about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to about.mgma.cards/ to get started today.
*Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a financial technology company, not a bank. The MGMA Credit Cards are issued by Hatch Bank pursuant to a license from Mastercard. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Review the cardholder agreement at https://about.mgma.cards/terms.
Education Opportunity:
THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models.
Contact Information:
If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we look at articles on Medicare, scheduling troubles, and physician burnout.
Sources in this episode:
Physician Burnout -- https://www.medicaleconomics.com/view/covid-19-pandemic-intensified-burnout-in-primary-care-physicians-around-the-world
Scheduing Troubles -- troubles-force-61-of-patients-to-skip-medical-care/?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-nov-2022-newsletter1108-11-22&mkt_tok=MTQ0LUFNSi02MzkAAAGIPv80Cfqtr8txMz0uv2taCvChXPLtYe-
Medicare Analysis: https://mgma.com/practice-resources/government-programs/analysis-final-2023-medicare-physician-payment-and?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-regalert1122&mkt_tok=MTQ0LUFNSi02MzkAAAGIQD9JkvuOQ2RoECS5-w2VfaQQZq86McnmG7mntgXvo6WwFrN7OhRSJ5p50gvkRNogG7NNECDyK5RQIZNvQ_m71OoMW24Txlsmu92e7YoKiw
Medicare Webinar: https://www.mgma.com/events/2023-medicare-outlook?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-regalert1122&mkt_tok=MTQ0LUFNSi02MzkAAAGIQD9JkrP7V7x6UP1wf24Po8pCMOHnOL7dByLTvb6p6ihug7TEMbcFr4UJknePhVyhD6doqncPw7ttvKhQIP8xlWkL7wp8XXxMXIo3Pg00zw
Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to mgma.com/event to attend this certificate program December 6-7 to gain valuable insights and earn the THDC certificate!
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Sam Poirier, CEO at Mercantile Financial, the industry-specific credit card platform designed to meet the unique needs of small businesses.
Sources: MGMA Emerald Card: https://about.mgma.cards/
Sam Poirier LinkedIn: https://www.linkedin.com/in/samuelpoirier/
Mercantile: https://www.getmercantile.com/about
Mercantile Industry News: https://www.prweb.com/releases/2022/10/prweb18949642.htm
Education Opportunity:
THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models.
Sponsors:
This episode is brought to you by the MGMA business credit card (https://about.mgma.cards/). With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to https://about.mgma.cards/ to get started today.
Contact Information:
If you would like additional tools and resources related to workplace stress management email us at podcasts@mgma.com.
Thank you again for taking the time to listen to MGMA’s Business Solutions. If you have opportunities you'd like to share, go to https://www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
In this episode of the MGMA Week in Review podcast, we feature articles on practice productivity, a letter to Congress, and doctors and telehealth.
Sources in this episode:
Contact Congress Portal -- https://mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGIJKhuOEUGbRiKZ86fKx1Kxu7ldDx5637rWZ9rWmcLLDTYCrRcFAJQDHMwSnZ3-0zNpcLl6X-0rB5Udb0BIsogK7BCUq8aMonwZec5-etCoA#/
MGMA Letter to Congress -- https://mgma.com/news-insights/press/november-14,-2022-mgma-legislative-recommendations?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-newsletter1117&mkt_tok=MTQ0LUFNSi02MzkAAAGIJKhuOCfrKv4nOkZRQrRvj16IRwBMlymqkyrP26tVcZwusn6kt9TLIPMSQ8eem2rkRA4kgvymbKeeh0Q4nesSdAzd6CkDovpOsn4Uibqlqw
Doctors and Telehealth: https://www.ama-assn.org/practice-management/digital/4-must-haves-doctors-stick-telehealth?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-nov-2022-newsletter1108-11-15&mkt_tok=MTQ0LUFNSi02MzkAAAGIGvLGPX9r47x5jKcwuZEA3z9BE-djAHn-PZPCzrcF9o4NQM9HHBUDeIR1ao1lhp8khnuFVsN1ezs4bMqYLfMupQZyQZFvrQpg_GqWvj08ug
Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to mgma.com/event to attend this certificate program December 6-7 to gain valuable insights and earn the THDC certificate!
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
As you know, burnout, stress and other mental health-related issues are at all-time highs for healthcare professionals. According to a recent MGMA Stat poll, 80% of healthcare leaders said their level of stress or burnout had increased in 2022. Because of this stress-related epidemic, MGMA is offering a new podcast series, Mindful Medicine, where each episode we will talk with experts in the fields of psychology, neurology, leadership and mindfulness to help explain workplace stress and provide tools and resources to combat it.
Our guest, for this initial episode, is Dr. Jeff Comer, PhD, MHA, FACHE, who has spent more than 20 years as an interim and permanent acute and behavioral hospital CEO. The hospitals have ranged from rural critical access hospitals to large urban facilities and have included non-profit, for-profit and government-owned models.
On the podcast, Dr. Comer discusses strategies for "Beating Burnout for More Effective Leadership." He also talks about the positive impact of kindness in the workplace.
Education Opportunity:
THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models.
Sponsors:
Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.
Contact Information:
If you would like additional tools and resources related to workplace stress management email us at podcasts@mgma.com.
Thank you again for taking time to listen to MGMA’s Mindful Medicine. Have a good day!
In this episode of the MGMA Week in Review podcast, we feature articles on Hiring Practice Staff, PFF Update, and Surgeon Genera's Well-Being Report
Sources in this episode:
Telehealth Strategies -- www.mgma.com/data/data-stories/…ent-demand-in-2023
PFS Fact Sheet -- www.cms.gov/newsroom/fact-sheet…yOp1IIa3Q0tEGUc0tNQ
MGMA Statement on Physician Fee Final Rule -- www.mgma.com/news-insights/pres…LeKbnAVFEDJpsh_7YA
Grace Under Pressure: productiveleaders.com/how-to-stay-ca…ring-a-crisis/
Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to mgma.com/event to attend this certificate program December 6-7 to gain valuable insights and earn the THDC certificate!
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Misty Hickman, chief informatics officer at Galen Medical. Misty is this year’s recipient of the MGMA Legislative Liaison of the Year Award. The award recognizes a medical practice professional serving as a state MGMA Legislative Liaison who has provided outstanding leadership in the education and motivation of MGMA members through grassroots and advocacy involvement on legislative and regulatory issues of importance to medical group practices.
Resources:
MGMA Award Winners: www.mgma.com/membership/get-inv…s/2021-mgma-awards
Education Opportunity:
THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models.
Sponsors:
Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.
Veradigm: Are you looking to strengthen your medical practice by boosting practice profitability and streamlining communications with payers and patients? Veradigm Payerpath is an end-to-end revenue cycle management suite of solutions that interface seamlessly with all major PM systems. For more information, go to www.veradigm.com
Contact Information:
If you have feedback on this episode or have someone you want us to interview contact us at podcasts@mgma.com
In this episode of the MGMA Week in Review podcast, we feature articles on telehealth strategies, the physician fee final rule, and grace under pressure.
Sources in this episode:
Telehealth Strategies -- https://www.mgma.com/data/data-stories/telehealth-utilization-and-patient-demand-in-2023
PFS Fact Sheet -- https://www.cms.gov/newsroom/fact-sheets/calendar-year-cy-2023-medicare-physician-fee-schedule-final-rule?mkt_tok=MTQ0LUFNSi02MzkAAAGH3Fl7YtY0DCXLKez1ECZzUmxf71ZADQHZLhdh_ggEU3rUBw_MlDnH8Qui5iyQ_ob3cdynFvaiBYiiSty_0NIwA6AyOp1IIa3Q0tEGUc0tNQ
MGMA Statement on Physician Fee Final Rule -- https://www.mgma.com/news-insights/press/november-1,-2022-mgma-statement-on-cms-final-2023?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-newsletter1103&mkt_tok=MTQ0LUFNSi02MzkAAAGH3Fl7Yo6kvfxIm3pTqWYUuex-4XQ6NDQRPQz5GwjFTHVU7Fvko0kQQVRvi9HmNqdsKdQQw_-1P_ozZVOPD8e6WjcwLeKbnAVFEDJpsh_7YA
Grace Under Pressure: https://productiveleaders.com/how-to-stay-calm-and-focused-during-a-crisis/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference DX, Nov. 8-10. To register or learn more go to mgma.com/events/medical-pract…eaders-conference-dx
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Natalia Szczygiel, director of operations, Psychiatry and Behavioral Medicine, Corewell Health. Natalia is this year’s recipient of the MGMA Harwick Innovation Award for her work in mental health programs and suicide prevention.
Resources:
MGMA Award Winners: https://www.mgma.com/membership/get-involved/awards/2021-mgma-awards
Education Opportunity:
THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models.
Sponsors:
Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.
Veradigm: Are you looking to strengthen your medical practice by boosting practice profitability and streamlining communications with payers and patients? Veradigm Payerpath is an end-to-end revenue cycle management suite of solutions that interface seamlessly with all major PM systems. For more information, go to www.veradigm.com
Contact Information:
If you have feedback on this episode or have someone you want us to interview contact us at podcasts@mgma.com
In this episode of the MGMA Week in Review podcast, we feature articles on ancillary revenue, the Prior Authorization Reform Bill, and the power of empathetic leaders.
Sources in this episode:
Adding Ancillary Services -- https://www.mgma.com/data/data-stories/being-intentional-when-adding-ancillary-services
Prior Authorization Reform -- https://www.mgma.com/practice-resources/government-programs/mgma-annual-regulatory-burden-report-2022?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-oct-2022-newsletter1027&mkt_tok=MTQ0LUFNSi02MzkAAAGHuFoOw2drXTl7VQpL0AJfcFoy011oz9fs2qPJcIr3RfZQEXzClLD6p_kegNJu5RNdnJpTFzhYbTOpFgDL24gd7miPM4eSSflveAqLNaoD3w
Prior Auth Letters to Congress -- https://www.congressweb.com/MGMA/44/
Empathetic Leaders: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjal66c-4P7AhW7MDQIHW33AbEQFnoECBYQAQ&url=https%3A%2F%2Fhbr.org%2F2022%2F08%2F4-ways-to-communicate-with-more-empathy&usg=AOvVaw28VkpmIVIZ7ivvvsnXAy0p
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference DX, Nov. 8-10. To register or learn more go to mgma.com/events/medical-pract…eaders-conference-dx
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Juli Smith, Director of Strategic Partnerships, ZOLL® Data Systems. Throughout her career, Juli has developed partnerships that enable health systems and providers to realize more revenue, decrease bad debt and increase operational efficiencies. At Zoll, she has also become a nationally known speaker on emergency medicine coding and reimbursement issues.
Resource:
Updates and Impacts from 2023 Outpatient E/M Coding Guidelines – on demand (this is an on-demand webinar that qualifies for continuing education credits) https://www.mgma.com/events/updates-and-impacts-from-2023-outpatient-e-m-codin
Sponsors:
Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.
MGMA Events: Medical Practice Excellence: Leaders Conference (DX) Can't make it to Boston? Let us simplify the Medical Practice Excellence Conference by delivering premier content to your space on November 8-10. Go to mgma.com/events to register today.
Contact Information:
If you have feedback on this episode or have someone you want us to interview contact us at podcasts@mgma.com
In this episode of the MGMA Week in Review podcast, we feature articles on patient self-service tools, MIPS virtual group election is open, and workforce well-being report released.
Sources in this episode:
Patient Self-service Tools -- https://www.mgma.com/data/data-stories/amid-staffing-shortages,-it%E2%80%99s-time-to-help-patient
Virtual Group Election Period is Open -- https://qpp.cms.gov/?mkt_tok=MTQ0LUFNSi02MzkAAAGHlEH2RqM2djTebWczuzTUepyXTizktbGtdITGOQjx-MnyRppcmEs7wbmIQLHjydFi0Vhmphg__vzVkCJK13_KA3IUY8jUuk36w6_yMJEx2Q#:~:text=Virtual%20Group%20Election%20Period%20Is%20Now%20Open?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-oct-2022-newsletter1020
National Plan for Health Workforce and Well-Being: https://nam.edu/initiatives/clinician-resilience-and-well-being/national-plan-for-health-workforce-well-being/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference DX, Nov. 8-10. To register or learn more go to mgma.com/events/medical-pract…eaders-conference-dx
Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Dr. Michael Blackman, chief medical officer, at Greenway Health. A primary care physician at heart, Dr. Blackman brings an extensive background in health IT product management along with his knowledge of outpatient and inpatient care. He believes healthcare is a team sport that requires the talents of all contributors working together to succeed.
Resources:
Dr. Michael Blackman: https://www.greenwayhealth.com/leadership/dr-michael-blackman
Greenway Health: https://www.greenwayhealth.com/
Education offering:
We want to share an exciting offering from MGMA – The Lean Six Sigma Green Belt Program. This 7-week, instructor-led online course will explore lean techniques and evaluation processes with the goal to eliminate steps that don’t add value to your organization. The Green Belt program runs from Oct. 25 – Dec. 13 and is eligible for 30 ACMPE and 30 CEU credits. Visit mgma.com/green to learn more and to register.
Sponsors:
MGMA Events: Medical Practice Excellence: Leaders Conference (DX) Can't make it to Boston? Let us simplify the Medical Practice Excellence Conference by delivering premier content to your space.
This online conference delivers more than ten hours of sessions streamed live from the Medical Practice Excellence Conference. Sessions include several concurrent sessions packed with great exclusive online content presented live, general session content and special networking opportunities with peers. MPE: Leaders (DX) attendees also have access to interviews and podcasts, November 8-10. Go to mgma.com/events to register today.
Contact Information:
If you have feedback on this episode or have someone you want us to interview contact us at podcasts@mgma.com
In this episode of the MGMA Week in Review podcast, we feature articles on mission, vision and values, the 2022 Regulatory Burden Report, and the two-minute morning for happiness and success.
Sources in this episode
Mission, Vision and Values -- https://www.mgma.com/data/data-stories/where-do-you-see-your-practice-going-a-vision-stat
2022 Annual Regulatory Burden Report -- https://mgma.com/practice-resources/government-programs/mgma-annual-regulatory-burden-report-2022?utm_source=nl-gov-ed-washington-connection-2022-10-13&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGHcDQ-c3Bp223ZHVnE4J5u8HTJq19gSchzHZjTZPC0dUl6w3X4_sQt5wzLULyR75MMW2x2s11WkXBUwH1g-j0vmGGuBGvju6bpNfPJRya-ZQ
Neil Pasricha -- https://www.neil.blog/archive
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference DX, Nov. 8-10. To register or learn more go to https://mgma.com/events/medical-practice-excellence-leaders-conference-dx
Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today.
If you have a story you want to share with us, email us at podcasts@mgma.com.
This week we're in Boston at the MGMA Medical Practice Excellence Leaders Conference.
In today's episode, we talk with Doral Davis-Jacobsen, MBA, FACMPE, and a managing consultant with over 20 years of experience in healthcare business process improvement, focusing on next generation managed care contracting, revenue cycle, benchmarking, operations optimization, quality initiatives, financial modeling, and project management.
Jacobsen talks about her FACMPE journey and how that was transformative in her healthcare career.
This week we're in Boston at the MGMA Medical Practice Excellence Leaders Conference.
In today's episode, we talk with Mariely Taveras, practice manager with the pulmonary practice at Weill Cornell Medicine.
Taveras talks about networking with peers, the goals she had for this week in Boston, and her aspirations as a healthcare leader.
This week we're in Boston at the MGMA Medical Practice Excellence Leaders Conference.
In today's episode, we talk with Carrie Kozlowski, OT, MBA, Chief Operations Officer & Co-Founder, Upfront Healthcare, and Maria McGowan, Senior Vice President, Marketing, Duly Health & Care.
Carrie and Maria talk about patient care, building trusting relationships with patients, and they also explain what they're looking to add to their own leadership toolbox this week at the conference.
In this episode of the MGMA Week in Review podcast, we feature articles on the mess with mask rules, APM incentive payments, and flexible strategies.
Sources in this episode
Mask Rules -- https://www.mgma.com/data/data-stories/no-one-size-fits-all-approach-to-mask-rules-headin
Qualifying APM Participants (QPs) -- https://go.mgma.com/dc/ugUULpIqHqbGua1qDPD-JhOj2oADozmDQrqPi282j7NBOAb7EN_fB1YtSefjjsXuNEIYRA8FXEBf6Oi9S6Vk_9ARlcmYaaxWq9blGAQoodjFGbn2-5C2Wr35I1CQXTYM_eB1tH3PuGJI4gOju-n9FtwzFxeauhd1ib8HkLm40UvoWPY2C2uQHwjdAc2LkYm2lcK1b5Kw_Xt19dlyAju5aR920joJEQuctd674Lk4ZjiQKY183rag1F9tu0nD6kH-sRNxP52_nVpUfU9eQVQJ7zVeKYAXWnMHXpe996a4kWtkEd6DJALe3FZJ6YbRB3UihEsA0PBUPxXf2p2Qi6Y-H94cHY7JdjJlw2I7elOjA_U9QdFrf9lxgyEdo7FBsCWkMpxzhCEfSlbTpJrsPYKU5QBORNJSrG6MsOXgR184-u4N9qCPISTJNhbZnl5rqPGKlDWZ6uY8hXkR-zd1FPqElg-LEOWToSYpWEWeoANJ6Ec3cSVG4smTftQeiWY4wPxtAUzVBhyOSgRytG2ObwHAoltVdcGf_HiUOLpffQVZUFB19E2fn7dEqtmv9suldwkwPMQ-Np9Y1toHsman8Yax7X6vtUz9t3kgGJGBnuPHZDEYglBsJ05UZh6AAX3IrTdydQQzpK06g1lJYAVoS2_4nQjmE4ha7vlyocqJ8R1HAMHMJQLBNLPZFOds8USV9Isv7QHUxvlbqC9GzLQW1mfa1BlKtZxb0C7IGmzIQB58NUd91WqF_bR8QiuM26FJcHWabiVdGqdSiPcmx1Zp6LXWsTK2Ur7aTDgxTCh-g-_RUdBHMfbnpeEJ69L6XAtpn1CMRDAPGsFj6_aFZgZQcNJmM-_PXni0v6-3M_lv82r3qsmD20zAnQhmT2DAoNiH32MnMOK-Umlhve9UoKp9CxpmC7IH493ZNbyXfhqUO5QJrzJw1D1zG0eYPRvw5KkQu5Dvtn1X0L6pqCbHLwRwDAKwe6PckhLDFJhXrIS8QqjGCruiTytPzUE1LrhQKuOYPUzKCDLT0flDCKBPSLAsJ42ofjoRlZT-jpOSZ6dF8kYbPhicsCPBHbEU3yCK8zszoz4dwz4-tnoGD9VKD-S-Eri5rHRmt6BlqteyBX_LBZivprasLfKb8TQiCDoTD4VFuJ7g9SWatPISd8PvWaCSH3L7L59i8WQN0jI9L_ZDpkCrl5uv81MFN_8bePYesDvKY9vMETOmItzMSeVH3rUEH5vCL5bta6gFPAN0c1PmVpAvVeYVgrduOLDV6BdqMKQ5gg7LY04xPNM0uAL-AJ72eC51mwUfynKxakxMypOFPGagUsQ=/MTQ0LUFNSi02MzkAAAGHTCaGQ29abCCYbmL1UMAR8lEa9vhw39NXVNqhIeGektuqC0uJHqBlS183zQGkCJTU4fw6sV4=
APM Incentive Payment Zip Files -- https://go.mgma.com/dc/ugUULpIqHqbGua1qDPD-JhOj2oADozmDQrqPi282j7NBOAb7EN_fB1YtSefjjsXuNEIYRA8FXEBf6Oi9S6Vk_ycLXV9ZmjXXbvhb0AI1xuDQzQOUzNJxBCen1WfW3vVQfpzGZE6siep_f1oBAtVsGSxzFjureBj-yjGFFNYtMlbq3228Qf-Q9ClgFwmJCf2AvpUMSGs_IYU48HNvM-81w_iAhrI_Gvm07Nh-MlRbMd6Hald0Yc3ayIL4CB7ofpafyvtsHzDFOG-y6jA2PPKXskESA3nvN_JS1n0WTDDIhIcxZS-W0gOxBz9rntRtoR_AHqPKSJoQQsC5W0sOOwCA-xXM-OY8n_sJa9eMjEskLRTBMhQHnUzsVSzc5dSQfR7cVd6HBv2DdYxra3UQ-0QjoOe3QiA4aUMYDHlbtrvexAkN1WkUwa40BexGXOORbq5foQGjMMREUn15wKQsnc3abFuJ9bJ2jwAOYBBjT8MsB62odmbx62zA3Q6b59DGunH_da4FuXp3-nQJu3RPfxaAbM3lTBDPMU1269C92TMNjy-GFXUMhs-EQEmgMV6fMvoikdotUJ4vwjW52C8dRwyhyiE7U3WMzhwWF8BFyJC3pL3PVsqjQzainQCkNn_wPGvpoUjsl-Lh5JeHUcpMQlqTLF7h6cO5lkvW86AIBkP_nIU=/MTQ0LUFNSi02MzkAAAGHTCaGQ29abCCYbmL1UMAR8lEa9vhw39NXVNqhIeGektuqC0uJHqBlS183zQGkCJTU4fw6sV4=
Quality Payment Program (QPP) Help Desk -- https://go.mgma.com/MTQ0LUFNSi02MzkAAAGHTCaGQysZx4tDyJw0VfbgYNX6482sMrbK7vk1cmoViRyNpyHsvMcI15Xc7JjfUjY68WRICEQ=
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Owen Dahl, MGMA consultant and teacher of the upcoming Lean Six Sigma Green Belt Program. This 7-week, instructor-led online course will explore lean techniques and evaluation processes with the goal to eliminate steps that don’t add value to your organization. The Green Belt program runs from Oct. 25 – Dec. 13 and is eligible for 30 ACMPE and 30 CEU credits. Visit mgma.com/green to learn more and to register.
Resources:
MGMA Leaders Conference: mgma.com/events/medical-pract…e-leaders-conference
MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog
Sponsors:
Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.
Veradigm: Are you looking to strengthen your medical practice by boosting practice profitability and streamlining communications with payers and patients? Veradigm Payerpath is an end-to-end revenue cycle management suite of solutions that interface seamlessly with all major PM systems. For more information, go to www.veradigm.com
Contact Information:
If you have feedback on this episode or have someone you want us to interview contact us at podcasts@mgma.com
Our guest today is Ashton Applewhite, author of the best-selling book, This Chair Rocks: A Manifesto Against Ageism. Ashton is a keynote speaker at the Medical Practice Excellence Leaders Conference In Boston on Tuesday, October 11 at 10 am ET. Ashton will be talking on the topic of Age Against the Machine: Ending Ageism in the Workplace.
Resources:
This Chair Rocks: A Manifesto Against Ageism -- https://thischairrocks.com/
LinkedIn: https://www.linkedin.com/in/ashton-applewhite-64658/
YouTube: https://www.youtube.com/c/AshtonApplewhiteVideos
Anti-Aging Clearinghouse: https://oldschool.info/
MGMA Leaders Conference: https://mgma.com/events/medical-practice-excellence-leaders-conference
MGMA’s Leaders Blog: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog
Education offering:
We want to share an exciting offering from MGMA – The Lean Six Sigma Green Belt Program. This 7-week, instructor-led online course will explore lean techniques and evaluation processes with the goal to eliminate steps that don’t add value to your organization. The Green Belt program runs from Oct. 25 – Dec. 13 and is eligible for 30 ACMPE and 30 CEU credits. Visit mgma.com/green to learn more and to register.
Sponsors:
Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.
Veradigm: Are you looking to strengthen your medical practice by boosting practice profitability and streamlining communications with payers and patients? Veradigm Payerpath is an end-to-end revenue cycle management suite of solutions that interface seamlessly with all major PM systems. For more information, go to www.veradigm.com
Contact Information:
If you have feedback on this episode or have someone you want us to interview contact us at podcasts@mgma.com
In this episode of the MGMA Week in Review podcast, we feature articles on the surge in behavioral health needs, an update on electronic health information, and plans for anxiety screenings.
Sources in this episode:
A Surge in Demand for Behavioral Health Services -- https://www.mgma.com/data/data-stories/how-medical-practices-are-adapting-to-the-surge-in
Information Blocking Toolkit -- https://www.mgma.com/resources/government-programs/information-blocking-toolkit-for-medical-groups?utm_source=nl-gov-ed-washington-connection-2022-09-29&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGHKBu7nXLehy-LLIJFwu6VIFZhIYZkwMUgJRHLKIMY_rib3psY_LJsJF61vLuyF_ZVKF8XuM_LyQxyMQeaw0EUyL3j4gEYVgeIqyUbdo5hhw
Routine Anxiety Screenings -- https://apnews.com/article/science-health-covid-mental-b6bdfec54c16ff04ca18bba18000bbf9?mkt_tok=MTQ0LUFNSi02MzkAAAGHHsx4UHapuh7Wj13zwDrpnSUIQAhKCsk6EFZFzXCd5obPTaPG0dh0rzWv5zrEWl1gGXZ-Wdm1WCd5R1-FLe6EiDpk5qDvMFFa1bPHsAikhA
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Erica Helsel, chief operations officer at Transformation Health Network. Erica is our first person to interview in our new MGMA podcast, Member spotlight, where we talk with practice leaders and hear their stories. If you’re interested in being interviewed, email us at podcasts@mgma.com. In our first member spotlight episode, we learn about Erica’s pandemic odyssey that took her from Kansas to Hawaii, and we learn about her role as a change agent in the healthcare world.
Resources:
MGMA Leaders Conference: www.mgma.com/events/medical-pra…onference/register
MGMA’s Leaders Blog: mgma.com/events/medical-pract…ference/leaders-blog
Entrepreneurial Operating System: https://www.eosworldwide.com/
Education offering:
We want to share an exciting offering from MGMA – The Lean Six Sigma Green Belt Program. This 7-week, instructor-led online course will explore lean techniques and evaluation processes with the goal to eliminate steps that don’t add value to your organization. The Green Belt program runs from Oct. 25 – Dec. 13 and is eligible for 30 ACMPE and 30 CEU credits. Visit mgma.com/green to learn more and to register.
Sponsor:
This episode is brought to you by ZOLL Data Systems A.R. optimization solutions for healthcare. The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
In this episode of the MGMA Week in Review podcast, we feature articles on the great staffing challenge, an update on Medicare payment cuts, and how to defeat negative self-talk.
Sources in this episode:
Staffing is still the biggest challenge for practices -- https://www.mgma.com/data/data-stories/healthcare-in-2023-staffing-is-still-the-biggest-c
Medicare payment cuts -- https://mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGHBA7KMbDHewZ0Zfg0m013nkt7vqo1j60jXXopgNZ0rl-tbQpDNWHyYZVKqfvlXk4lMGrO6Vf08WeJUCbxuyf3zd35hA_-9ZndiRpKasSYRw#/67
Payment Reductions to Medicare Rates --https://mgma.com/practice-resources/government-programs/impact-of-payment-reductions-to-medicare-rates-in-?utm_source=nl-gov-ed-washington-connection-2022-09-22&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGHBA7KMYNTdR9XhUPjgXEy4iXRPT5PTIf4phKxfd0sQlvJjeP6XJFoXbzk_w1o9ubiKiz2V7EEaArygPbQXhyw281lVfmgzABxCJOfPSbDGQ
End negative self-talk -- https://productiveleaders.com/tips-for-defeating-negative-self-talk/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Christina Haxton, CEO and founder of The Center for Sustainable Strategies. Christina is here today to talk about the five factors of employee burnout and how to avoid them.
Resources:
The Center for Sustainable Strategies: https://centerforsustainablestrategies.com/
Christina Haxton on LinkedIn: https://www.linkedin.com/in/christinahaxton/
Deloitte Burnout Study 2022: https://action.deloitte.com/insight/1568/burnout-is-a-current-problem-requiring-long-term-solutions
Harvard Business Review on The Great Resignation: https://hbr.org/2021/10/with-so-many-people-quitting-dont-overlook-those-who-stay
MGMA Leaders Conference: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/register
MGMA’s Leaders Blog: https://mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog
Sponsor:
This episode is brought to you by ZOLL Data Systems A.R. optimization solutions for healthcare. The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit https://www.zolldata.com/arboost to learn how you can ensure no payments are left on the table.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
In this episode of the MGMA Week in Review podcast, we feature articles on the development of next-gen healthcare leaders, a prior authorization update, and steps for strategic planning.
Sources in this episode:
Next-Gen Healthcare Leaders -- https://www.mgma.com/data/data-stories/building-a-bench-of-next-generation-medical-practi
Prior Authorization Legislation Update -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/september-14,-2022-mgma-statement-on-house-passage?utm_source=nl-gov-ed-washington-connection-2022-09-15&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGG4AF9IYnWqNvPICdxcr__TCr6MbGkqA0P3APPmZLPG9dPGURETGwmAG568_5UE3eaIe_uxFM8qNaqnZtchmPYeZvgwU9zH3IR92g_NWHBLA
MGMA’s Contact Congress Portal -- https://mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGG4AF9IQTOr-kwRKdv0K5l5WpBIc6-0XVuOgsGaGF-qgrJ_2M5DHKwg8dZtDiTSjC0Fi3-MrVFKkIhDE2dCbG0_0MT8ZHVsEKkvgQ-WZFy3Q#/44
Strategically Plan Your Next Strategic Plan -- https://mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog/how-to-strategically-plan-your-next-strategic-plan?utm_source=nl-corp-ch-insights-newsletter-2022-09-13&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGG1rhyNS1LQxGWQKJvul4BmKcPRn6Cdzs5_2fiS2TDkKZ6WJsLA8n0NJAlEBz7XlF8VDcjUf1YuhyPmANGveYqRIgZsmEbKWCulXwjOdhBKA
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Adrienne Lloyd, an MGMA Consultant, and CEO and founder of Optimize Healthcare. Adrienne is here today to talk about what you can do to combat the challenges of inflation and staffing through value-based care models.
Resources:
Adrienne Lloyd Resources and Tools: https://view.flodesk.com/pages/61aa05ee6fd16bd0a4ddb515
Optimize Healthcare Resources: https://www.adriennelloyd.com/optimize-healthcare-free-resources-growth-culture
MGMA Leaders Conference: www.mgma.com/events/medical-pra…onference/register
MGMA’s Leaders Blog: mgma.com/events/medical-pract…how-many-has-your(Go to www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week.)
Data Report: 2022 MGMA DataDive Benchmarks of Top-Performing Medical Groups: https://mgma.com/data/landing-pages/2022-mgma-data-dive-better-performers-report
Sponsor:
MGMA DataDive is an online-based platform with thousands of metrics allowing you to see the best in your organization, or areas for improvement. No matter your organization's size, MGMA DataDive's benchmarks and filters show how you compare to regional or national competitors' KPIs like provider/staff compensation, operations, costs and revenue. Go to https://mgma.com/data/landing-pages/mgma-datadive-overview to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on stress and burnout, the 2023 Medicare PFS, and FDNY dealing with 9/11-related illnesses.
Sources in this episode:
Stress and burnout for healthcare leaders -- https://www.mgma.com/data/data-stories/stress-and-burnout-a-growing-concern-for-healthcar
MGMA and the 2023 Medicare Physician Fee Schedule proposals -- https://mgma.com/news-insights/press/september-6,-2022-mgma-provides-comprehensive-comm?utm_source=nl-gov-kh-washington-connection-2022-09-08&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGGu_UgilrjV0h2lSrChReRjCibi8TQmIdU39CQ7YIBFDXu9vXD1cG2qnQkBNotRFl-v7Lyrw-HI2gXFNJBkRjkW--N-ZRY4qf8sABuVMIeBA
FDNY fatalities from post-9/11 illnesses -- https://abc7ny.com/fdny-911-september-11-world-trade-center/12216375/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Craig Wiberg senior manager of digital events at MGMA. Craig is here today to talk about what you can expect to learn and experience at MGMA’s Medical Practice Excellence: Leaders Conference which will be held Oct 9-12 in Boston.
Resources:
MGMA Leaders Conference: www.mgma.com/events/medical-pra…onference/register
MGMA’s Leaders Blog: mgma.com/events/medical-pract…how-many-has-your(Go to www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week.)
Sponsor:
MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more!
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on Medicare payment cuts, an information blocking update, and bottom-up innovation.
Sources in this episode:
Medicare payment cuts -- https://www.mgma.com/data/data-stories/patients-and-practices-face-dire-consequences-of-p
Information Blocking Update -- https://mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-18,-2022-mgma-and-partner-organizations-req?utm_source=nl-gov-kh-washington-connection-2022-09-01&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGGl_jsALsgLb75Oedk44Kq9SwyPs32hMPtDUxCoxkixoWYxBLFN1CXL2vqbMFPDR6OdX1HBW_jd8wz6JuutUf7Sr9zA1WD2HxYMXrEBU2t6g
Bottom-Up Innovation -- https://hbr.org/2022/08/dont-let-hierarchy-stifle-innovation?ab=hero-main-text®istration=success&mkt_tok=MTQ0LUFNSi02MzkAAAGGjjLVD9fK2igD84za4TFUb1Wf0Lmd7xS3jH4GAIAeSm9NdF5a-WmL0OKymyhc3TviEEybh_bjRYWICMP0eumXCe5ZN93WjjoMyxi9v0GI-g
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.GMA Week in Review: Medicare Payment Cuts, Information Blocking Update, and Bottom-Up Innovation
Our guests today are Taya Moheiser, chief revenue cycle officer at H4 Technology, LLC, and Kem Tolliver, president and CEO at Medical Revenue Cycle Specialists. Kem and Taya are colleagues, friends, co-presenters and authorities on revenue cycle management. They’re also the authors of “Revenue Cycle Management: Don’t Get Lost in the Financial Maze.”
Taya and Kem are featured speakers at MGMA’s Leaders Conference in Boston which will be held Oct. 9-12.
Resources:
Taming and Innovating Your Revenue Cycle Management Model: https://www.mgma.com/resources/revenue-cycle/insights-taming-and-innovating-your-revenue-cycle
RevDive: https://sliceofhealthcare.com/revdive/
Revenue Cycle Management: Don’t Get Lost in The Financial Maze: https://www.mgma.com/practice-resources/products/revenue-cycle-management-dont-get-lost-in-the-fi
MGMA Leaders Conference: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/register
MGMA’s Leaders Blog: https://mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog/the-top-10-governance-mistakes-%E2%80%93-how-many-has-your(Go to www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week.)
Sponsor:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more!
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on salaries and wages, a public health emergency update, and time management tips.
Sources in this episode:
Physician Burnout --https://www.mgma.com/data/data-stories/burnout-driven-physician-resignations-and-early-re
Regulatory Burden Survey -- https://www.surveymonkey.com/r/5NYN5HT?utm_source=nl-gov-kh-washington-connection-reg-alert-2022-08-24&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGGc90U8ue3WZnKDhHOnRT3QvBxSLKvikvDefPtvl10Exc4s0fm0mI1n9DggU93k0TUtz1vujhdixNUs9U_ofNoNw7HvxW2cBuDeOnSXiw4gw
Tiny Habits, Big Changes -- https://productiveleaders.com/tiny-habits-in-key-areas-for-big-changes/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Cindy Mazzocchi, senior manager of engineering operations at DrFirst. Cindy has decades of experience in leading teams at healthcare organizations and has earned her FACMPE. Cindy is here today to share highlights from her journey as a healthcare leader and to offer insights on resources and tools that she’s leaned on during her career.
Resources:
MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog (Watch www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week. You can find it on the homepage of www.mgma.com.)
Sponsor:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more!
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on salaries and wages, a public health emergency update, and time management tips.
Sources in this episode:
Budgeting Medical Practice Support Staff Salaries --https://www.mgma.com/data/data-stories/striking-the-right-balance-in-budgeting-medical-pr
Primary Care Docs Need 27 Hours a Day -- https://www.medpagetoday.com/special-reports/features/100163?trw=no?utm_source=nl-corp-ch-insights-newsletter-2022-08-16&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGGRhkHSEZA69M6zQJiKzhnqACLojjCT1psXXUmh5yQsVvCRWDK9ayDq-1IrpfmBMPYiz6_hqSFg090SCs0YktfJwzFIsCfVhxTEvZ09TLsBQ
HHS expected to renew COVID-19 PHE -- https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwj1oOL7zNP5AhXqGTQIHbmUABQQFnoECAMQAw&url=https%3A%2F%2Frevcycleintelligence.com%2Fnews%2Ffah-asks-hhs-cms-to-extend-covid-19-phe-regulatory-waivers%23%3A~%3Atext%3DAugust%252001%252C%25202022%2520%252D%2520The%2520Federation%2Caccompanying%2520regulatory%2520waivers%2520and%2520flexibilities.&usg=AOvVaw3tr_TE4L6s-bo8VpOjWutI
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Katie Lawrence, MHA CMPE, executive director, Ambulatory & Medical Group Optimization at Prisma Health. She’s here today to talk about engaging staff in an optimal way so that practices are retaining their best and brightest employees. Katie will also be speaking twice at MGMA’s Leaders Conference in Boston which will be held there Oct. 9-12.
Resources:
MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog (Watch www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week. You can find it on the homepage of www.mgma.com.)
Sponsor:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more!
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on collection challenges, the Inflation Reduction Act, and Amazon enters healthcare.
Sources in this episode:
Collection Challenges -- https://www.mgma.com/data/data-stories/collection-challenges-growing-for-medical-practice
Inflation Reduction Act -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.com%2Fdc%2FCEJqccR-ra3D9NM10zIBVjnzXx-MOjEduIVJ_TQAt-1nN37QejkU709vNZq-Ck2wcn61Y6FkcE5GvpSpwad2hdkd4Jjs9wNMjbRKM5FWQq0ky4POgZtbd_VzkIOWza57_AYR_0UJ6QrOzguBLTiKp1NHy00GGQhcidFlkKhivfuLkaJLdLObMnZi9VIM2EVfWf_E2Kj-kBVrabD5lQZOnjqJlt8nnXDyWeoQ0vBk9SpfLQH3U3jAyfq4xTOvLr3zwc-DvjyUr2fXFyFyxWKk0Q%3D%3D%2FMTQ0LUFNSi02MzkAAAGGK8RRT7G-T5KWzxH7LsyOUd4Xu-uLTPt0dEicz4LBTmt8vYApx4UaFFBicnoUpkW9S7battY%3D&data=05%7C01%7Cdwilliams%40mgma.com%7C809ac2c1802c4c0cbb5508da7b91cb49%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637958163376558887%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=nj%2BeB3Mi3j28l5l%2FnF6zXw1JRTlZkS%2BY6wbHgjc4p2o%3D&reserved=0
Govchat Live -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.com%2Fdc%2F7lM4V2h3Ux1YIeo9OliDNfCSwes0kIFf4Zdi7Nv95fDsJDqmWNrGkSNy7qUuZUpgllG4zvKcmjOLO4944jrhNozVrk4rfNifdJ7h8r38S9I2DgBSXxzqW6_BPd2n_kIEHFZHy3iHkW4cI8mgf1CpkRhjfEtHFT59QTHK44bWy5-0gna6j3-Tvds2pD_738ZV%2FMTQ0LUFNSi02MzkAAAGGK8RRT7G-T5KWzxH7LsyOUd4Xu-uLTPt0dEicz4LBTmt8vYApx4UaFFBicnoUpkW9S7battY%3D&data=05%7C01%7Cdwilliams%40mgma.com%7C809ac2c1802c4c0cbb5508da7b91cb49%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637958163376558887%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=djA48Q9sNhViTG3C94aEzCVDQMJn3DScgb3Fak9Vses%3D&reserved=0
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Patrick Sauer, president and founder of Next Health Innovations, LLC. Patrick is also an MGMA consultant with more than 20 years of healthcare leadership and executive experience with hospitals and healthcare systems. Patrick has earned his MHA, FACHE, CMPE and he’s here today to talk about his healthcare journey, the role of an MGMA consultant, and how to create better patient care processes in healthcare organizations.
Resources:
MGMA Consulting: https://www.mgma.com/consulting/overview
Patrick Sauer: https://www.mgma.com/consulting/meet-the-team/patrick-sauer-mha-fache-cmpe
MGMA’s Leaders Blog: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog (Watch www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week. You can find it on the homepage of www.mgma.com.)
Sponsor:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on patient no shows, the Affordable Care Act, and reducing physician burnout.
Sources in this episode:
Patient No Shows -- https://mgma.com/data/data-stories/patient-no-shows-pose-concern-amid-medical-practic
Analysis: 2022 Section 1557 Proposed Rule -- https://www.mgma.com/practice-resources/government-programs/analysis-2022-section-1557-proposed-rule?utm_source=nl-gov-ed-washington-connection-2022-08-04&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGGB7ehc3UkScQmb_ZMBGwa11CsuOX0aGW12r0P1et30lFviDwzE698fGV0dXgixQc-MZCglf8C2zyfhzZX52Z9B6woZhQRyWhYo_1nvQgWMg
Ways to Save Hours Each Day in Your Physician Practice -- https://www.ama-assn.org/practice-management/sustainability/8-ways-save-hours-each-day-your-physician-practice?mkt_tok=MTQ0LUFNSi02MzkAAAGF_htyX_LJxjBs7NXVsxr7WYa3b20RUt8t_oM55fJXKZD0L3IFTsRhBlk9iTpYC3_aydlNUFlgFzUZv4rFBFqKaRgUYlewRe4iT2mPHG57_g
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Beth Lachance, CEO of REVA Global Medical (https://www.revaglobalmd.com/). Beth is here today to talk about the benefits of a medical practice virtual assistant and the unique business model that REVA Global Medical has developed.
Sponsors:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
MGMA Events -- Are you looking to grow in your career? Join MGMA for the Financial Management Certificate Program on August 9-11. This MGMA Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of financial management concepts. Go to mgma.com/events/certificate-p…ancial-management-23 to learn more and to register today.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on prior authorization, marketing your medical practice, and breaking bad practice habits.
Sources in this episode:
Marketing to High-value Patients -- https://www.mgma.com/data/data-stories/three-steps-medical-group-practices-should-take-wh
Prior Authorization/Contact Congress Template -- https://www.mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGF46tETT9aSlAZV4BsCtkx1I2Cj70PYaNn3qn2uZan_tpmEpixj6xFgchIuZI34zAiUOdkv6faMZkbG3LRQo8pLQT634BdMvs3BcNDsjr2zw#/44
Breaking bad habits at your practice -- https://www.medicaleconomics.com/view/breaking-bad-habits-at-your-practice
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Karl Sundberg, CEO of Catalyst Medical Group. Karl is here today to talk about the sources of practice data that are leveraged to answer questions, create solutions and drive performance. Karl is also a featured speaker at MGMA’s Leaders Conference in Boston, which will be held there Oct. 9-12. Go to MGMA.com/events to register today.
Sponsors:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
MGMA Events -- Are you looking to grow in your career? Join MGMA for the Financial Management Certificate Program on August 9-11. This MGMA Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of financial management concepts. Go to mgma.com/events/certificate-p…ancial-management-23 to learn more and to register today.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on staffing shortage solutions, a government affairs PFS analysis, and a patient retention strategy.
Sources in this episode:
Finding new workforce solutions amid staffing shortages -- https://mgma.com/data/data-stories/the-ma-conundrum-finding-new-workforce-solutions-a
Medicare Physician Payment and Quality Reporting Changes -- https://mgma.com/practice-resources/government-programs/analysis-proposed-2023-medicare-physician-payment?utm_source=nl-gov-ed-washington-connection-2022-07-21&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFv55d1-TbT9P6_WbuCFfb65XFt09NmavnrQtpTPVekPctnrBlPxVcx7VHA0XfcvZldB-Ez-mGxw3TWbXD8SX42nVLHgU_SOZ9ZywkPypSgg
Patient retention strategies -- https://www.forbes.com/sites/forbesagencycouncil/2022/07/14/patient-acquisition-vs-retention-which-is-more-important-for-healthcare-businesses/?sh=12c93a7f419c&mkt_tok=MTQ0LUFNSi02MzkAAAGFtebDl6xH0MSZ80g-CqNYsYx1jt8uYLF32iuSSEiJbLUvCGCY7B5ElBqHuo-ddeXn_wKIqDVkTQ8uC5_Zw4-6L6IzaRjgHwaEScP3Dp9NSw
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Kevin Brown, an author and keynote speaker. Kevin is here today to talk about The Hero Effect. Kevin is also the opening keynote speaker at MGMA’s Leaders Conference in Boston, which will be held there Oct. 9-12.
Kevin believes that leadership begins with mastering self along with the daily habits required to become world-class leaders, mentors, and coaches to the teams we live and do business with. The foundation of this program can be summed up in one powerful idea: We reproduce what we are.
Sponsors:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
MGMA Events -- Are you looking to grow in your career? Join MGMA for the Financial Management Certificate Program on August 9-11. This MGMA Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of financial management concepts. Go to https://mgma.com/events/certificate-program-financial-management-23 to learn more and to register today.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on the rise in COVID-19 cases, guidance for reproductive care, and why laughter makes for good leaders.
Sources in this episode:
A Rise in COVID-19 Cases -- https://www.mgma.com/data/data-stories/omicron-ba-4,-ba-5-surge-causes-spike-in-sick-leav
EMTALA Guidance -- https://www.cms.gov/medicareprovider-enrollment-and-certificationsurveycertificationgeninfopolicy-and-memos-states-and/reinforcement-emtala-obligations-specific-patients-who-are-pregnant-or-are-experiencing-pregnancy-0?utm_source=nl-gov-ed-washington-connection-2022-07-14&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFm5JJTtKMKLMcg9dxlSpu6MIbSibrXcINrTwG7Je7a0Zv4YNox41oJyrt8OBlqqXBy4efT4u2ZVOHkD8dJP2dFSe2RdVS7c2bXOcQg9OrqQ
President Biden’s Executive Order on reproductive health -- https://www.whitehouse.gov/briefing-room/statements-releases/2022/07/08/fact-sheet-president-biden-to-sign-executive-order-protecting-access-to-reproductive-health-care-services/?utm_source=nl-gov-ed-washington-connection-2022-07-14&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFm5JJTq6TD4zp8eJfJCv7-TGBhGgJLvD392rq8poBMLZC6NoJn_jQWFl2rlUWf29xrnNwvs5DAh0anHmX7zldLXqEcp6DvjYEYfP8sBRkMg
Why Laughter Makes for Better Leaders --https://mgma.com/practice-resources/human-resources/laughing-your-way-to-the-top-why-humor-is-vital-in?utm_source=nl-corp-ch-insights-newsletter-2022-07-12&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGFkdop02heFDbKCzjKzpamc4gS6ffgsqW3GEe0uErIJwRz0axNU4qx8VhD8iPNytWCT0U0q-5bM9Ev1Hnw-BPZxHLGBtgxj9Blj_egtxxieQ
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Debbie Hudson, business development and account executive at SVMIC (https://www.svmic.com/). Debbie is here to talk about her journey as a healthcare leader, the benefits of mentors, mentoring, and growing a strong network as aspects of career growth.
Debbie also discusses her role at the upcoming Medical Practice Excellence: Leaders Conference, which will be held in Boston Oct. 9-12. Debbie and Tracy Bird, president of Medical Practice Advisors, will lead a three-hour workshop on ACMPE Certification Bootcamp, a comprehensive preparation for those seeking to complete their Board Certification through ACMPE. Go to www.mgma.com/events to register today to take advantage of early bird rates.
To learn more about board certification through MGMA go to https://www.mgma.com/certification/board-certification/become-acmpe-board-certified?utm_source=google&utm_medium=cpc&utm_campaign=120_acmpe_become_board_certified_feb_2022_dv&utm_id=120_acmpe_become_board_certified+&utm_term=acmpe_become_board_certified&utm_content=become_board_certified+&gclid=CjwKCAjw2rmWBhB4EiwAiJ0mtdZiH_d54Mm_-g6NkvLryLf9_xqbQCgsRbXvEp_7DAiU4kshrl5UUhoC4XcQAvD_BwE
Sponsor:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on inflation, patient privacy, and solutions for workforce shortages.
Sources in this episode:
Medical Practices and Inflation -- https://www.mgma.com/stat-070522
HHS issues patient privacy guidance following Dobbs v. Jackson ruling -- https://www.hhs.gov/about/news/2022/06/29/hhs-issues-guidance-to-protect-patient-privacy-in-wake-of-supreme-court-decision-on-roe.html?utm_source=nl-gov-ed-washington-connection-2022-07-07&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFd4RhBDXq-vQ7_NqvZfwuBr10pvl-jOddBwW8YOxn1H6x5znMsb9uJ2wia3YmKoTubKz89u2Dy1qbFDcr86bT_-g60qx_b3qS4C-FA1eAxA
Solutions for Workforce Shortages --https://www.healthleadersmedia.com/clinical-care/top-clinical-leaders-share-solutions-workforce-shortages?utm_source=nl-corp-ch-insights-newsletter-2022-07-05&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGFbc2yFhsPib-TopnZnywobf8AhBS6KVo5uFu2NyrQCCsOZXTYPwvUukbtX2QUmkcRKTJvXXzFaRtytv4HpDvXij5xvAxlQkXQcprAevAzGw
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to https://mgma.com/events/medical-practice-excellence-leaders-conference
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Ty Allen, founder and CEO of Social Climb. Ty joins us today to talk about technology marketing that works, how to make Google your friend, and why medical practices don’t need to spend blindly on marketing.
Sponsor:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
And go to www.mgma.com/events to learn about the latest free webinars and other online learning MGMA provides to members and other healthcare professionals.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on rising malpractice premiums, a new cancer care model, and physician burnout.
Sources in this episode:
Rising Malpractice Premiums -- https://www.mgma.com/data/data-stories/malpractice-premiums-on-the-rise-for-medical-group
New Cancer Care Model -- https://www.cms.gov/newsroom/press-releases/biden-administration-announces-new-model-improve-cancer-care-medicare-patients?utm_source=nl-gov-ed-washington-connection-2022-06-30&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFU3hvp2NPYQ2jJexKb3MVAuJUI4qw__29ldwTI_fzm33UP52DdI-ZfGfH2ypjpDO11I9o-tz4hJFw086L8vn1lZldLB5QzTW4RP4jfa-CsA
Fighting Physician Burnout -- https://www.ama-assn.org/practice-management/sustainability/want-help-physicians-thrive-stop-doing-these-6-things-now?mkt_tok=MTQ0LUFNSi02MzkAAAGFScn_1F5jGOGcyhZECPJ8C-1uveeE14BBQIrSXay0cgEXVutdNJ-BSq10-MGOQ5Ch9ow2PIX8S5K88Kf4c87DdEfLbq8XdMXeIQ1ThbR8fQ
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Dov Shapiro, managing physician of Associated Pediatric Partners. Dr. Shapiro is here today to talk about how in-office PCR testing has improved his practice efficiency, clinical care, patient satisfaction, and profitability.
Thank you to Cepheid for helping design the content of this episode. Cepheid's GeneXpert® System is a flexible platform, providing healthcare professionals with a best-in-class test menu for any setting — from the core lab to near-patient applications. Cepheid is dedicated to improving healthcare by developing, manufacturing, and marketing accurate yet easy-to-use molecular systems and tests. Find out why Cepheid's solutions are a top choice for fast, accurate, and easy diagnostic testing. Visit https://www.cepheid.com to learn more.
Sponsors:
Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
And go to www.mgma.com/events to learn about the latest free webinars and other online learning MGMA provides to members and other healthcare professionals.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Our guest today is Jessica Ellis-Wilson, CMPE, principal consultant at Practical Management. Jess is an expert in breaking down the barriers of biases in the workplace and in developing successful programs in diversity, equity, and inclusion. One of Jess' goals is for all patients, regardless of their sexual orientation, to have access to competent, inclusive, non-discriminatory physical and mental healthcare.
Resources for this episode:
• Jessica Ellis-Wilson's website: www.pmalconsulting.com/ • Optum Online Training article: https://www.fiercehealthcare.com/payer/optum-launches-provider-education-program-caring-for-lgbtq-patients • OutCare Health: https://www.outcarehealth.org/ • Optum /Outcare collaboration: https://www.optumhealtheducation.com/health-equity/lgbtq-101-2021#group-tabs-node-course-default4 • The Trevor Project: https://www.thetrevorproject.org/ • The Human Rights Campaign: https://www.hrc.org/ • Compassionomics (www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli • The Empathy Effect (empathetics.com/the-empathy-effect/) by Helen Riess
Sponsors:
Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show.
Benefits Plus event — As the second-largest expense for most businesses, employee benefits costs impact the financial health of your organization. Gain a competitive advantage by joining MGMA BenefitsPlus for a forward-thinking webinar that addresses cost-containment strategies in employee benefits. The free webinar is Tuesday, June 28. Go to mgma.com/events to register today.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on inflation's impact on medical practices, a Medicare sequester update, and patients and texting.
Sources in this episode:
Inflation and Medical Practices -- https://www.mgma.com/data/data-stories/mgma-poll-an-almost-universal-financial-pinch-on-m
Medicare Sequester -- https://www.cms.gov/outreach-and-educationoutreachffsprovpartprogprovider-partnership-email-archive/2021-12-16-mlnc?mkt_tok=MTQ0LUFNSi02MzkAAAGFL2yhiKBPJY0HOETyGHSs9ishJEqMKigxn1h_X5NgukOYsb1jUXO4UYKe7apBybxdYU08-Ba7IrCrkNY8AIa1JI1jNXGY3b4ltwLlvFzTRw#_Toc90391082?utm_source=nl-gov-ed-washington-connection-2022-06-23&utm_medium=email&utm_campaign=government-affairs
MGMA's Medicare Sequester Letter -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/february-28,-2022-mgma-and-partner-organizations-u?utm_source=nl-gov-ed-washington-connection-2022-06-23&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFL2yhiOav00uF4lLFmgzEGA__F2Rk6vR_pOy9J9E_GodnpF4xQ1wOQKwW0hN_MP7TtEINoRLJaU7dsXPK7CHJ7oxUCpBzv87ZoNxgav5fbQ
Patient Texting Survey -- https://www.medicaleconomics.com/view/texting-can-be-lower-cost-tool-for-patient-outreach
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Jared Pelo, chief clinical product officer at Nuance Healthcare (www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo discusses the future of artificial intelligence in the healthcare space.
Resources for this episode:
• www.linkedin.com/in/jared-pelo-b849026/ • https://soundcloud.com/mgmapods/dr-pel-podcast-11121?in=mgmapods/sets/business-solutions&utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing • www.nuance.com/healthcare.html • www.linkedin.com/showcase/nuance-…thcare-solutions
Sponsors:
Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show.
Benefits Plus event — As the second-largest expense for most businesses, employee benefits costs impact the financial health of your organization. Gain a competitive advantage by joining MGMA BenefitsPlus for a forward-thinking webinar that addresses cost-containment strategies in employee benefits. The free webinar is Tuesday, June 28. Go to mgma.com/events to register today.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Our guest today is Oscar Moreno, market director of physician services at LifePoint Health. Oscar is here as part of our Leadership Insights series to talk about mentors, cognitive biases, and ways of learning, including the wisdom he’s gained from good books.
Resources for this episode:
• MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Harry Potter (www.wizardingworld.com/) • Brian Tracy (www.briantracy.com/?utm_medium=cpc…NhoCqNkQAvD_BwE) • Atomic Habits (jamesclear.com/atomic-habits)
This episode is sponsored by:
Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit www.nuance.com/DAXondemand to see DAX in action and explore how it can transform your organization.
Benefits Plus event — As the second-largest expense for most businesses, employee benefits costs impact the financial health of your organization. Gain a competitive advantage by joining MGMA BenefitsPlus for a forward-thinking webinar that addresses cost-containment strategies in employee benefits. The free webinar is Tuesday, June 28. Go to mgma.com/events to register today.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on remote patient monitoring, a telehealth and PHE update, and nurse staffing data.
Sources in this episode:
Remote Patient Monitoring -- https://mgma.com/data/data-stories/despite-the-rise-in-telehealth-during-the-pandemic
Telehealth and PHE -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.com%2Fdc%2FkVW7_4H6Qp_cLKQ90qX4c6McbK4ttq8FVerYA0QROtegFTG4bBWlihTDPC9uDKXWE5kOckADSXXZkDP_SV9oo6KWTwfotvlxqJfCEBOqQhsk4TNhWnRdxI3p3npdWiHikHFz4ltiQdBH-Nx9Rqh7IR9l7bzp9Rt7VFn0S7xr99s6w4VDAlx58raaaRtBUlNbhXP5O27OLq1Ch8jRiVr5jIgIhJQvFsoxLLx_8SP2A8TJwZhfq-qAjnqs3UrAFSVmtrfeksPmaj_RxR8s8CKooMzpUNVLPiEwMSr18BJvA1E%3D%2FMTQ0LUFNSi02MzkAAAGFC18P3yIXGsMgCMByFiyFWZENcgPjnyaPFRbDdXbhkS86vhNQ3JBdmx08heApiIcyPIsaNc8%3D&data=05%7C01%7Cdwilliams%40mgma.com%7C2580bf2b579845e9f27a08da4f905707%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637909778606793313%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Xwv4JegIy7tJBNPwbL%2BBmAr1u3othVdyU%2BINP5uhwsk%3D&reserved=0
Nurse Staffing -- https://www.healthcaredive.com/news/pandemic-nurse-resignations-turnover-operations-epic/625043/?mkt_tok=MTQ0LUFNSi02MzkAAAGFAbDjuUVujdO0LuITZXk7De5cK5L3hkTAkzuk0LP0GLCMwpHbbK0R-TtVGE2cLLJLYerSyMxtMr_49Cps1T7H8_dhFZcXsQKZMfHde_TGLw
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing important distinctions in the prescribing workflow that can have a direct impact on three all-too-familiar challenges: medication adherence for patients, burden and burnout for staff, and patient safety.
Panelists include:
Mike Jordan, MD, FAAP, President/CEO, East Lake Pediatrics, PA (https://www.eastlakepediatrics.com/)
Dr. Michael Blackman, Chief Medical Officer at Greenway Health (https://www.greenwayhealth.com/)
Nicholas Chambers, Surescripts Senior Product Analyst (https://surescripts.com/)
Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel discussion.
This episode is sponsored by:
Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit https://www.nuance.com/DAXondemand to see DAX in action and explore how it can transform your organization.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on value-based care analytics, the step therapy prohibition, and using a people-first strategy as your leadership style.
Sources in this episode:
Value-based care analytics -- https://www.mgma.com/data/data-stories/getting-a-handle-on-quality-and-value-based-analyt
Step Therapy Prohibition Letter -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/mgma-and-partner-organizations-urge-cms-to-reinsta?utm_source=nl-gov-ed-washington-connection-2022-06-09&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGE51LZ8kMJLThq3qqXo8CKTTWyI8a0V2AzJqkygSZhf7rkCHHpQxwbKfXCJhDjYke6r5J3NDEGMD7Po0uADKUsknG4t2vk3CEpVHyhaLWMfw
A People-first Strategy -- https://www.mgma.com/practice-resources/human-resources/a-people-first-strategy-begins-with-shared-goals-a
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Jim Holder, vice president of employee benefits consulting at Holmes Murphy & Associates. Jim's also the co-creator of MGMA BenefitsPlus. He's here today to talk about strategies around employee benefits and lowering costs at medical practices.
Resources for this episode:
• Jim Holder on LinkedIn(https://www.linkedin.com/in/holderjim/) • Holmes Murphy on LinkedIn (https://www.linkedin.com/company/holmes-murphy-&-associates/) • MGMA BenefitsPlus (https://www.mgma.com/membership/benefits-plus)
This episode is sponsored by:
Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit https://www.nuance.com/healthcare/campaign/demo/on-demand/nuance-dax-in-action-community-health.html?cid=7016T000002LQgsQAG&utm_campaign=NHA-CD-FY22-CHM_DAXDemo_OnDemand&utm_medium=Email&utm_source=sales to see DAX in action and explore how it can transform your organization.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Our guest today is Blair Bisher, chief operating officer at Sturdy Memorial Hospital, and adjunct professor at Suffolk University, Sawyer Business School. Blair is here today to talk about the strategic planning process and ways to convert a volume-based practice to value.
Resources for this episode:
• Sturdy Memorial Hospital(https://www.sturdymemorial.org/) • Blair Bisher on LinkedIn (https://www.linkedin.com/in/blairbisher/) • MPE DX Conference (https://mgma.com/events/mpe22-pathways-dx)
This episode is sponsored by:
Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit www.nuance.com/healthcare/campai…&utm_source=sales to see DAX in action and explore how DAX can transform your organization.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on employee benefits improvements, the MGMA DX conference, and listening skills for leaders.
Sources in this episode:
Employee benefit improvements-- https://mgma.com/stat-053122
What’s Your Listening Style? -- https://hbr.org/2022/05/whats-your-listening-style?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=leadership_not_activesubs&deliveryName=DM196610
MPE DX Conference -- https://www.mgma.com/events/mpe22-pathways-dx
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Susan Holley, breast radiologist and clinical director for research and development at Onsite Women’s Health.
In 2018, just 66.7% of women age 40 and older had received a mammogram in the previous two years, according to CDC research. As providers navigate the challenges of so many missed appointments, what approaches can they take to get patients back on track with their screening mammograms?
In this episode, Susan Holley details the importance of annual mammograms. She also shares insights on early detection and creating better efficiencies in annual exam scheduling.
Resources for this episode:
• Mammography Compliance free webinar (https://mgma.com/events/3-keys-to-improving-mammography-compliance-in-2022) • Onsite Women's Health (https://onsitewomenshealth.com/) • ACOG (https://www.acog.org/) • Susan Komen website (https://www.komen.org/) • CDC breast cancer (https://www.cdc.gov/cancer/breast/index.htm) • 4 opportunities to remove barriers to mammography compliance (https://www.mgma.com/resources/quality-patient-experience/4-opportunities-to-remove-barriers-to-mammography)
This episode is sponsored by:
Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit https://www.nuance.com/healthcare/campaign/demo/on-demand/nuance-dax-in-action-community-health.html?cid=7016T000002LQgsQAG&utm_campaign=NHA-CD-FY22-CHM_DAXDemo_OnDemand&utm_medium=Email&utm_source=sales to see DAX in action and explore how DAX can transform your organization.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Our guest today is Dr. Bill Mansbach, CEO and founder of Mansbach Health Tools, LLC and CEO and president of CounterPoint Health Services. Bill is here today to talk about Mental Health Awareness and the rise in mental health issues, and he provides tools to help test one’s mental health and cognitive abilities.
Resources for this episode:
• Counterpoint Health (https://www.counterpointhealthservices.com/about-us/william-mansbach/) • The Bcat (https://www.thebcat.com/team/william-mansbach-phd) • Bcat Youtube Channel (https://youtube.com/playlist?list=PLl5n0y3KJhMbqJmamejEhbpa0rVqp61al) • MGMA Education Opportunities (www.mgma.com/events)
This episode is sponsored by:
MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations, and data. Go to mgma.com/events to register today.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on physician compensation benchmarks, the quality payment program, and resisting the pressure to overwork.
Sources in this episode:
Physician Compensation Benchmarks-- https://www.mgma.com/data/data-stories/physician-compensation-benchmarks-to-navigate-the
The Quality Payment Program -- https://qpp.cms.gov/?utm_source=nl-gov-ed-washington-connection-2022-05-26&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGEnzk1ECh9lnC8JH7r1pE95fEkKYL1vdVemofVfhNNkLGuLurVYSGm5bT-1wKLnKyg9kPp8ewB4u9Eg7s42qfI-EaFKrwv2ofTFqqRNh8ihw
Overcoming Overwork -- https://hbr.org/2022/05/resisting-the-pressure-to-overwork?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM195543
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guests today are Tony Stajduhar, president of Jackson Physician Search and Chris Franklin, president of LocumTenens.com. Chris and Tony are here today to talk about the findings from their joint research study on Rural Physician Recruitment and Staffing.
Resources for this episode:
• Tony Stajduhar(https://www.jacksonphysiciansearch.com/about/) • Chris Franklin (https://www.locumtenens.com/about-us/who-we-are/executives/chris-franklin-executive-bio/) • Rural Physician Recruitment and Staffing Survey Results (https://www.mgma.com/resources/human-resources/rural-physician-recruitment-and-staffing-survey-re) • MGMA Education Opportunities (www.mgma.com/events)
This episode is sponsored by:
MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations, and data. Go to mgma.com/events to register today.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Our guest today is Scott Andrews, general manager of Health Systems at Kyruus. Scott is here today to talk about key steps to take in optimizing the patient digital experience.
Resources for this episode:
• Scott Andrews(https://www.linkedin.com/in/gsandrews/) • Kyruus (https://www.kyruus.com/about) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events)
This episode is sponsored by:
MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations and data. Go to mgma.com/events to register today.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on top priorities for new managers, PHE extension, and taking a self-assessment.
Sources in this episode:
Top Priorities for New Managers-- https://www.mgma.com/data/data-stories/which-principles-of-medical-practice-management-ar
PHE Extension -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-11,-2022-mgma-to-hhs-extend-covid-19-public-he?utm_source=nl-gov-ed-washington-connection-2022-05-19&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGEeyvJSK0NN_zfExdL93MLuPxONcJyDE-dYWvTWQ8dMeOQGdTW7QtuFpZLIBC-c206J5_ZojUW3MKbWda5a6-ZOdEwU7eLkgD-mafXUkCtYA
Taking a Self-Assessment -- https://productiveleaders.com/a-personality-self-assessment-to-match-you-with-your-perfect-job/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by Petria McKelvey, chief executive officer of Precision Medical Billing. Petria is a featured speaker at MGMA’s upcoming Operations Conference being held in Austin, Texas, May 19-21. Petria's here today to talk about how practices can make a seamless switch to a virtual front desk.
Resources for this episode:
• Top 30 Women(https://top30women.com/petria-mckelvey/) • Precision Medical Billing(https://precisionmedicalbilling.com/about-us/) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events)
This episode is sponsored by:
MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations and data. Go to mgma.com/events to register today.
Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
While the nation continues to recover from the COVID-19 pandemic, healthcare workers — especially physician practice leaders, nurses and staff — report experiencing increased symptoms of stress and burnout, as well as dissatisfaction with their work situations.
To help put these trends into context, I recently had the pleasure of speaking with two physicians: • Michael Nochomovitz, MD, chief clinical partnerships officer, Devoted Health, and previously senior vice president and chief clinical integration and network development officer, New York Presbyterian • Jessica Dudley, MD, chief clinical officer, Press Ganey, and former chief medical officer at Brigham and Women’s Hospital in Boston, where she was responsible for teaching development and oversight of physician-led efforts to improve the quality and efficiency of healthcare.
Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0).
In this episode of the MGMA Week in Review podcast, we feature articles on visit volumes, a No Surprises Act free webinar, and chatbot lies.
Sources in this episode:
Visit Volumes-- https://www.mgma.com/data/data-stories/back-to-normal-medical-practices%E2%80%99-visit-volumes-ar
No Surprises Act Resources -- mgma.com/advocacy/issues/surp…3HI_Lf-tgD3gPnK8PiUA
No Surprises Act Webinar -- mgma.com/events/understanding…-act-compliance-requ
Chatbot Lies -- https://hbr.org/2022/05/are-customers-lying-to-your-chatbot?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=technology_not_activesubs&deliveryName=DM192689
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by Amy Lafko, a keynote speaker and author and the founder of Cairn Consulting Solutions. Amy will be the opening keynote speaker at MGMA’s upcoming Operations Conference being held in Austin, TX May 19-21. Amy’s here today to talk about the steps practices need to take to ensure they’re implementing a people-first culture.
Resources for this episode:
• Amy on LinkedIn(https://www.linkedin.com/in/amy-lafko/) • Amy's website(https://cairncs.com/) • Amy on Twitter(https://twitter.com/amylafko?lang=en) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events)
This episode is sponsored by:
MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.
Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Our guest today is Susan Childs, medical practice advisor, author, and speaker. Susan is here today as part of our Leadership Insights Podcast series. During this insightful conversation, Susan explains the importance of priorities, finding out what’s important in your life and work, and bringing emotional intelligence to your personal and professional life.
Resources for this episode:
• Susan Childs on LinkedIn: (https://www.linkedin.com/in/susan-childs-facmpe-3507354/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Evolution Healthcare Consulting (https://evohcc.com/) • How to Win Friends and Influence People (https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034) • Emotional Intelligence 2.0 (https://www.amazon.com/Emotional-Intelligence-20-audiobook/dp/B003MSCSD4/ref=sr_1_5?crid=3G6TLPAWNK0BZ&keywords=graves+emotional+intelligence&qid=1652138602&s=books&sprefix=graves+emotional+intelligence%2Cstripbooks%2C90&sr=1-5)
This episode is sponsored by:
MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.
Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on practice efficiency, the No Surprises Act webinar, and compassionate leadership.
Sources in this episode:
Practice Efficiency -- https://www.mgma.com/data/data-stories/digital-check-in-can-boost-patient-satisfaction-an
No Surprises Act Resources -- https://mgma.com/advocacy/issues/surprise-billing?utm_source=nl-gov-ed-washington-connection-2022-05-05&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGEMxVJk6_DARnGQBO7rjx4IPwTidC9-zgBiQJIB7aSi3-fvjUuySMQ-RnVb_IqElkCwOkLYtelvpFzaIdf4WZmfm3HI_Lf-tgD3gPnK8PiUA
No Surprises Act Webinar -- https://mgma.com/events/understanding-the-no-surprises-act-compliance-requ
Compassionate Leadership -- https://hbr.org/2022/05/how-to-be-a-compassionate-manager-in-a-heartless-organization?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM191425
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Business Solutions podcast, we're joined by Matt Panegasser, national sales manager of Scrubin Uniforms, a leading healthcare uniform business. Matt is here today to talk about how practices can take control of their uniform purchases and take advantage of the benefits available to them with the MGMA Uniform Program.
Resources for this episode:
• Matt on LinkedIn(https://www.linkedin.com/in/matt-panegasser-aaa0aa18/) • Scrubin's MGMA program (https://mgma.scrubin.com/home.cfm) • Scrubin's free demo on June 1 (https://mgma.com/events/demo-no-more-stressing-over-your-uniform-program) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events)
This episode is sponsored by:
MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.
Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Insights podcast, we're joined by Amelia Rose Earhart, an around the world pilot, keynote speaker and tv personality. Amelia is a keynote speaker at this year’s MGMA’s Operations Conference where she’ll be presenting on Leading Through Turbulence: Create Your Flight Plan and Building Your Team for Success.
Resources for this episode:
• Amelia on LinkedIn(https://www.linkedin.com/in/amelia-rose-earhart-53023273/) • Amelia's art website(https://amelia-rose-earhart-art.myshopify.com) • Amelia on Twitter(https://twitter.com/amelia__earhart?lang=en) • MGMA’s ACMPE Program (www.mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events)
This episode is sponsored by:
MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.
Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on the mask debate, the Covid-19 Uninsured Program, and key tips for senior leaders.
Sources in this episode:
The Mask Debate -- https://www.mgma.com/data/data-stories/on-or-off-medical-groups-face-renewed-mask-policy
Covid-19 Uninsured Program -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/april-27,-2022-mgma-and-other-healthcare-organizat?utm_source=nl-gov-ed-washington-connection-2022-04-28&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGEDwjYNhPUdFqGGfoQo_p1U5VFEar4ErxVL7dr1DPNQn9LtFBmBQeMPvt2CQofHlhg93Hw_E-D4yO8qsiUzIlhIm2bhM9GbE7VgZGKLShH-A
Key Tips for Leaders -- https://productiveleaders.com/10-quick-and-helpful-tips-for-senior-leaders/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by Marie Stacks, president of Clinic-ology a part of Boost Midwest. Marie is a featured speaker at this year’s MGMA’s Operations Conference where she’ll be presenting on how to Amplify Your Front Office MVP and Improve Practice Revenue.
Resources for this episode:
• Clinic-ology(https://www.clinic-ology.com/) • Boost Midwest(https://www.boostmidwest.com/) • Marie Stacks on LinkedIn(https://www.linkedin.com/in/mariestacks/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events)
This episode is sponsored by:
MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.
IRIS — Iris retinal imaging exams help save the vision of patients with diabetic eye pathologies with a simple, integrated technology solution. Go to retinalscreenings.com/to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Insights podcast, we're joined by Owen Dahl, a leading medical practice consultant and Lean and Six Sigma expert with more than 50 years of experience in the healthcare industry. Owen is a featured speaker at this year’s MGMA’s Operations Conference where he’ll be leading a three-hour workshop on Lean Six Sigma: Yellow Belt Certificate Program.
Resources for this episode:
• Owen Dahl Consulting(https://owendahlconsulting.com/) • Owen Dahl's Greenbelt program(https://www.mgma.com/events/lean-six-sigma-green-belt-may-10th-june-28th) • Owen Dahl on LinkedIn(https://www.linkedin.com/in/owendahl/) • Owen Dahl on Youtube (https://www.youtube.com/channel/UCRJYG4Q-u5vjiGC-P-HDguw) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events)
This episode is sponsored by:
MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.
IRIS — Iris retinal imaging exams help save the vision of patients with diabetic eye pathologies with a simple, integrated technology solution. Go to retinalscreenings.com/to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on medical coding audits, a No Suprises Act webinar, and nurses leaving the workplace.
Sources in this episode:
Medical Coding Audits -- https://www.mgma.com/data/data-stories/the-most-asked-questions-about-medical-coding-audi
No Surprises Act Webinar -- https://www.mgma.com/events/understanding-the-no-surprises-act-compliance-requ?utm_source=nl-gov-ed-washington-connection-2022-04-21&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGD6vzXPxvwC8ZS9ZvtimS6YnFjV8sU4mbZ46_m6E_vEiWT9Pjet2rdp4u5JWCAUUOBKGLctRxexHTHOsCVnDZ2wIgc-BAqOKVXIjyb5Eyg9A
Surprise Billing Landing Page -- mgma.com/advocacy/issues/surp…uvxt8PROwM0sX_vKK4FA
Nurses Leaving the Workplace -- https://www.healthcareitnews.com/news/nurses-most-likely-clinicians-leave-jobs-new-klas-survey-shows?utm_source=nl-corp-ja-insights-newsletter-2022-04-19&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGD4VL_KGJjjoxEGcfAicVN5qFmrOTB46_Uh1jVO0PIKK1qyKDT2n4J0XN1C-h00-EfMvaMpgyTcQvrUPjGrx6nI4ZQ1_E0HZbPgjX01sEzWA
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by Garrett Mann, senior managing consultant, BRG. As Garrett explains, the key to enhancing provider productivity is to minimize disruptions due to operational changes and help providers recognize how their work impacts patient access and the organization's overall financial performance.
Resources for this episode:
• Healthcare Performance Improvement (https://www.thinkbrg.com/services/strategy-operations-performance-improvement/healthcare-performance-improvement/) • Garrett Mann on LinkedIn(https://www.linkedin.com/in/garrett-mann-3434a810/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events)
This episode is sponsored by:
MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.
IRIS — Iris retinal imaging exams help save the vision of patients with diabetic eye pathologies with a simple, integrated technology solution. Go to https://retinalscreenings.com/to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on raising wages, the IDR portal, and how to find out if employees are happy.
Sources in this episode:
Raising Wages -- https://www.mgma.com/data/data-stories/in-a-tight-market-for-talent,-medical-groups-are-r
Surprise Billing Landing Page -- https://mgma.com/advocacy/issues/surprise-billing?utm_source=nl-gov-ed-washington-connection-2022-04-14&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGDxu69RlMXygj1RkMgxulisShunCsVEEwhxp_SJhrCNYay4NzvIvij-55lBsRZUo_Z7pPS8QG1gc8FEHwHzTTZsSuvxt8PROwM0sX_vKK4FA
Employee Happiness -- https://hbr.org/2022/04/how-to-ask-whether-an-employee-is-happy-at-work?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM187440
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by Jeff Comer, PhD, MHA, FACHE, who has spent more than 20 years as an interim and permanent acute and behavioral hospital CEO. Jeff's here today to talk about heightened stress levels and what are the factors causing people to act out.
Resources for this episode:
• Why People Are Acting So Weird (https://www.theatlantic.com/politics/archive/2022/03/antisocial-behavior-crime-violence-increase-pandemic/627076/) • Jeff Comer's website (https://drjeffcomer.com/) • Jeff Comer on LinkedIn(https://www.linkedin.com/in/williamjeffcomer/) • Psychology Today article (https://www.psychologytoday.com/us/blog/beyond-stress-and-burnout/202202/fight-or-flight-is-just-one-part-stress-reactivity) • Beating Burnout Podcast (https://www.mgma.com/resources/human-resources/beating-burnout-for-more-effective-leadership) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events)
This episode is sponsored by:
ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information.
Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on medical assistant staffing shortages, a No Suprises Act faq, and tips to anchor your emotions.
Sources in this episode:
Medical Assistant shortages -- https://www.mgma.com/data/data-stories/medical-assistants-remain-elusive-for-practices-na
No Surprises Act faq -- https://www.cms.gov/nosurprises/policies-and-resources/overview-of-rules-fact-sheets
Anchoring Your Emotions -- https://productiveleaders.com/repositioning-your-anchor/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the insights podcast, we're joined by Colin Carr, founder and CEO of CARR, a provider of commercial real estate services for healthcare tenants and buyers. Carr is here to discuss the impact inflation, the war in Ukraine and even a disruptor like WeWork has on the traditional healthcare real estate market.
Resources for this episode:
• CARR (https://carr.us/about-carr/our-team/colin-carr/) • CARR faq (https://carr.us/healthcare-real-estate-resources/faq/) • Real Estate case studies (https://carr.us/case-studies/) • Inflation (https://www.cnbc.com/2022/03/22/why-high-inflation-makes-investing-in-the-stock-market-a-smart-move-.html) • Ukraine, Inflation (https://www.cnbc.com/2022/04/04/jamie-dimon-says-inflation-ukraine-war-may-dramatically-increase-risks-for-us.html) • WeWork series (https://en.wikipedia.org/wiki/WeCrashed) • Uber series (https://www.sho.com/super-pumped) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events)
This episode is sponsored by:
ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information.
Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on payer mixes, the proposed Biden budget, and making out a bucket list.
Sources in this episode:
www.mgma.com/data/data-stories/…vide-help-to-short
www.hrsa.gov/CovidUninsuredClai…9GsF38v7Zjh0z4Idqg
hbr.org/2022/03/3-exercises-t…deliveryName=DM183586
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Katie Lawrence, a speaker, positive mindset leader, and the executive director of ambulatory optimization and integration at Prisma Health. Katie is here today to talk about her journey as a leader in healthcare and the people and processes that helped shape her positive mindset.
Resources for this episode:
• Katie Lawrence on LinkedIn: (https://www.linkedin.com/in/katie-murphy-lawrence-mha-cmpe-1b783539/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Prisma Health (https://www.prismahealth.org/)
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.
ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information.
Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Rob Jackson, MBA, FACHE, details the rationales and economics behind major trends in healthcare M&A dealmaking today based on his more than 30 years of leadership experience in healthcare.
Learn more about Rob's work here: https://www.mgma.com/consulting/meet-the-team/robert-c-jackson,-jr-,-mba,-fache .
For other episodes of Executive Session, visit https://www.mgma.com/executivesession .
Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0).
In this episode of the MGMA Week in Review podcast, we feature articles on practice automation tools, uninsured programs, and unlocking creativity.
Sources in this episode:
https://www.mgma.com/data/data-stories/outsourcing,-automation-may-provide-help-to-short
https://www.hrsa.gov/CovidUninsuredClaim?utm_source=nl-gov-ed-washington-connection-2022-03-24&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGDWshsyxjJScdEnzI8NgaHTYq0uUsc9SUAEoGF4PnYCYjH3hLJ1L7qH3jhilxRK-R85Zx19JwLJ4HOFLI4kspRzLiC9GsF38v7Zjh0z4Idqg
https://hbr.org/2022/03/3-exercises-to-boost-your-teams-creativity?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM183586
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Juli Smith director of strategic partnerships at ZOLL Data Systems. Juli is here today to talk about key ways that practices can reduce patient-facing administrative and revenue cycle tasks.
Additional resources:
Zoll Data Systems - https://www.zolldata.com/
Juli Smith on LinkedIn - https://www.linkedin.com/in/juligforde
Zoll Data article - https://www.mgma.com/resources/revenue-cycle/5-simple-steps-to-help-medical-groups-avoid-costly
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.
ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information.
Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on no shows, the revenue cycle, and key leadership habits to stay focused.
Sources in this episode:
https://www.mgma.com/data/data-stories/back-to-normal-or-new-normal,%E2%80%9D-optimizing-appointm
https://www.mgma.com/news-insights/press/march-15,-2022-mgma-statement-on-medpac-s-march-20
https://productiveleaders.com/8-habits-leaders-can-practice-to-stay-focused/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Louis Morrow, vice president of sales at IRIS - Intelligent Retinal Imaging Systems. Louis is here today to talk about the breakthroughs IRIS is having with diabetic patients in helping save their eyesight and make changes in their lives.
Additional resources:
IRIS - https://retinalscreenings.com/
How IRIS Works Video - https://www.youtube.com/watch?v=uMX2H4Fkiic
CoxHealth Patient Story - https://www.youtube.com/watch?v=Yr43ENjbFE0
Prisma Health Case Study - https://retinalscreenings.com/case-study/prisma-health-case-study/
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.
ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information.
Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on cybersecurity, No Surprise Billing, and time management tools.
Sources in this episode:
https://healthitsecurity.com/features/ai-in-healthcare-presents-need-for-security-privacy-standards?utm_source=nl-corp-ja-insights-newsletter-2022-03-08&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGDCUEUFOXBzSjtuCd8aHguNahNQ2k4SiklOQJ_ChJzkQlSF1_w8naP55NTE7u64dxh0CtCbg5nCEoMcjnSR8ekq1bLvp12D9y4qsjWCgxvUQ
https://mgma.com/advocacy/issues/surprise-billing?utm_source=nl-gov-ed-washington-connection-2022-03-10&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGDEuWvw2OJCtFujkRZEoczxQdSpxFzpEbwZy5vMDpCEgohlleZ7BrXcDoohrQFe-vDtCmyFl0VXTDKWM5A8bF3Wn6_z2hCUpg4XtZjyCQfAw
https://productiveleaders.com/5-ways-to-find-out-if-you-are-maximizing-your-time/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Ira Koretsky, a leading keynote speaker and the founder and chief executive officer of The Chief Storyteller®. Ira will be the closing keynote speaker at MGMA’s Financial Conference in Atlanta on April 2. Ira is here today to explain the art of storytelling and the power found in using data and visuals in the storytelling process.
Additional resources:
LinkedIn -- https://www.linkedin.com/in/thechiefstoryteller/
Ira's website: https://www.thechiefstoryteller.com/?doing_wp_cron=1646784106.1449489593505859375000
Data with Storytelling -- https://www.thechiefstoryteller.com/services/storytelling-with-data/
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.
ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information.
Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on reaching prior authorization, a Medicare sequester moratorium, and overcoming burnout.
Sources in this episode:
MGMA stat poll on Revenue Goals: mgma.com/data/data-stories/an…medical-practices-st
https://www.mgma.com/data/data-stories/virtually-all-medical-groups-say-payer-prior-autho
https://www.psychologytoday.com/us/blog/beyond-stress-and-burnout/202203/the-top-10-tips-beating-burnout
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/february-28,-2022-mgma-and-partner-organizations-u?utm_source=nl-gov-ed-washington-connection-2022-03-03&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGC7tjryOqjT-daTuUq694v0aX3fDwxkaF9WQaAGh6Cc0jXf24ojj1F5kWiEAKjdtnb9sZAM0CjO0NayHjWXojqfxmYDeko4QSbx8EP91vlPg
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Mary Kelly. Mary is a speaker, author, executive consultant and coach. Mary’s focus is on helping executives attain their goals through leadership training, professional development, and succession planning.
Additional resources:
LinkedIn -- https://www.linkedin.com/in/drmarykelly/
Mary's website: https://productiveleaders.com/
Blindspot assessment -- productiveleaders.com/LeadersBSAssessment
Previous Podcast with Mary Kelly -- https://www.mgma.com/resources/human-resources/insights-navy-commander-turned-ceo-shares-leaders
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.
ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on reaching revenue goals, a CMS webinar, and overcoming self-doubt.
Sources in this episode:
MGMA stat poll on Revenue Goals: https://mgma.com/data/data-stories/an-uneven-recovery-finds-many-medical-practices-st
Insights on Productive Leaders: https://productiveleaders.com/how-to-overcome-self-doubt-to-promote-your-ideas-your-project-and-yourself/
GovChat Live Tuesday March 1: (registration requires an MGMA membership) login.microsoftonline.com/mgmasso.onmi…ecd5381784fd
CMS webinar: https://cms.zoomgov.com/webinar/register/WN_WJwZoWg3TtSWC6GrfBl29g?utm_source=nl-gov-ed-washington-connection-2022-02-24&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCytAd58SwE_nANm3W4vrN3cAfic0Mk1AWG-lZt5FheNFFpgjn0QSAGPrEh6UUnsA0W9EALJrKn6EedaXks8l1kWSN9_od9OwdNS6J2r5P1Q
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Judy Klein. Judy is a risk management manager at Coverys. Judy discusses virtual care and wearable technology drivers in addition to risk mitigation best practices for organizations hoping to harness the power of technology.
Additional resources:
https://www.linkedin.com/in/judy-klein-pa-cphrm-fashrm-3625811b/
https://www.coverys.com/
https://www.aha.org/environmentalscan
https://www.mgma.com/resources/continuing-education/products/essentials-of-risk-and-compliance-management
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.
HSG — If you’re struggling with your practice management dashboards or lacking a reporting structure that will keep your data consistent and valuable for decision-making, HSG has the answers you need. Go to www.hsgadvisors.com to improve your practice’s performance today.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
MGMA consultant Anthony Domanico, MBA, CVA, director in the Professional Service Agreements Division at VMG Health, joins Executive Session to discuss compensation design amid the shift to value-based care and the new definition of fair market value (FMV) in recent years that practices should understand for compliance.
To learn more about Domanico's work, visit www.mgma.com/fmv. For more episode of Executive Session, visit www.mgma.com/exec-session.
Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0).
In this episode of the MGMA Week in Review podcast, we feature articles on cyberattacks, staffing shortages, and ways to overcome rising medical practice costs.
Sources in this episode:
MGMA stat poll on Cyberattacks: https://www.mgma.com/data/data-stories/cyberattacks,-ransomware-still-a-growing-threat-fo
Four Tips to Curbing Rising Costs: https://www.medicaleconomics.com/view/four-tips-to-curbing-rising-costs-and-staffing-shortfalls?mkt_tok=MTQ0LUFNSi02MzkAAAGCnR3xLEgSijH4Obj--oyHZ9RLIa4nYpiKjckuSG6YeHbxy7t66Ld6XXzRhapKWzEaiH4Dy3LUf-719E_sLA34C6HygwZA2i3NlhdGY1DJow
MGMA letter to CMS: https://mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/february-14,-2022-mgma-and-hundreds-of-healthcare?utm_source=nl-gov-ed-washington-connection-2022-02-17&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCpsEwhTFL4mk18hWSDrkGJVIXB07pJ_hk6SYRbA2H7HeiJikcKmnK4vxS8SCO4GcL1XNaffSnFIBchi0QLdKBhAL7Jev83nl_fz9HQZv20g
Surprise Billing Landing page: https://mgma.com/advocacy/issues/surprise-billing
GovChat Live Tuesday March 1: (registration requires an MGMA membership) https://login.microsoftonline.com/mgmasso.onmicrosoft.com/oauth2/authorize?client_id=bb2a2e3a-c5e7-4f0a-88e0-8e01fd3fc1f4&redirect_uri=https%3a%2f%2flogin.microsoftonline.com%2fte%2fmgmasso.onmicrosoft.com%2foauth2%2fauthresp&response_type=id_token&scope=email+openid&response_mode=query&nonce=DKQXeXX44pcsZ0VDQpZIYQ%3d%3d&nux=1&nca=1&domain_hint=mgmasso.onmicrosoft.com&mkt=en-US&lc=1033&state=StateProperties%3deyJTSUQiOiJ4LW1zLWNwaW0tcmM6ZjIxZmFjYmMtZmRhMi00MzcwLWJjNzEtYjFkNjJiZjA4ZThiIiwiVElEIjoiN2NlYzA4ZDgtYmNjNi00ZDdmLTllYWUtN2JiMzFjZTJlMzA2IiwiVE9JRCI6ImQwZTkzNTRkLTcwZDktNDNlYS1hOTBjLTYxZjVkYzhmOTMyOCJ9&sso_nonce=AwABAAAAAAACAOz_BAD0_wC7SBfA24CktlxAoBJmlgTQhbPesPvibZPusaSCOvggFjeu6hgCnROh0apFa6fko2OxCphk_RfWN6mZql5WljggAA&client-request-id=92610fd3-c601-4444-9091-ecd5381784fd&mscrid=92610fd3-c601-4444-9091-ecd5381784fd
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing how physicians are having cost conversations with patients for supporting medication therapy adherence.
Panelists include:
Christopher Apostol, DO, Evans Medical Group
Donna Maddox, executive director for product management, athenahealth
Yousuf Ahmed, product innovation leader, Surescripts
Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel discussion.
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.
HSG — If you’re struggling with your practice management dashboards or lacking a reporting structure that will keep your data consistent and valuable for decision-making, HSG has the answers you need. Go to www.hsgadvisors.com to improve your practice’s performance today.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on revenue cycle management, MIPs, and overcoming pandemic trauma.
Sources in this episode:
https://mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/february-2,-2022-mgma-statement-on-the-introductio?utm_source=nl-gov-ed-washington-connection-2022-02-10&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCgrSUHQ2oEF712C9MneCEj7I8YwJwP-WYqx0q0aId66J8N2jrtL12zd1AbNmBOHMxkDy3qNC3sucP52eq4hLrROgwB4s3mM1VTnM2PFzqNw
https://mgma.com/advocacy/make-change-happen/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGCgrSUHSyHPLZgfU8PHI5jSSF-_avcKctcvvZqfpF1Gm0Dkj19kgl2fFtSl0wM9879wv_6QKWLHIMsDC2Ucif3Pd31Z7Q6-ZRGiPqsXOJEhw#/66
https://hbr.org/2022/02/we-need-time-to-rehabilitate-from-the-trauma-of-the-pandemic?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM175245
https://revcycleintelligence.com/news/healthcare-orgs-hit-revenue-cycle-talent-recruitment-snags?mkt_tok=MTQ0LUFNSi02MzkAAAGCeRFPHdJJeUDB0sbTyzbj5wFK0DlnwAX0jmLQYlbWZeVFoS3S0G9iqEVGGX1WFhljrA8I5cIguqKmrygXQe05sjBhNEZ4KjGoKElHty7t_Q
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Betsy Nicoletti. Betsy is a speaker, writer and consultant, and a Certified Professional Coder (CPC). She has worked in and around physician offices since the mid-80s and says her goal is to simplify coding for physicians and their staff.
Resources for this episode:
• Betsy Nicoletti's website (https://www.betsynicoletti.com/) • Coding Intel (https://codingintel.com/betsy-nicoletti/) • Betsy on LinkedIn (https://www.linkedin.com/in/betsy-nicoletti) • MGMA Education Opportunities (mgma.com/events)
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. You can qualify for the early bird rate by registering by February 8.
HSG — If you’re struggling with your practice management dashboards or lacking a reporting structure that will keep your data consistent and valuable for decision-making, HSG has the answers you need. Go to www.hsgadvisors.com to improve your practice’s performance today!
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
In this episode of the MGMA Week in Review podcast, we feature articles on The Great Resignation, MGMA's advocacy efforts, and physician mental health.
Sources in this episode:
The Great Resignation -- https://www.mgma.com/data/data-stories/as-compensation-competition-continues,-medical-gro
MGMA Government Affairs newsletter -- mgma.com/advocacy/washington-connection
MGMA's Letter to Congress -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/january-31,-2022-mgma-and-several-hundred-other-or?utm_source=nl-gov-ed-washington-connection-2022-02-03&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCXqcPXKeNcEpEiYgpa1e1DuXNvVc7XAclRNbhE-aGu_pkJT8tW007SdSEKqLQssI_7r9_Nl3Ju4VlCVDEQKpjMTpAfdIAfk3TJqAb5z_-1A
Physician Mental Health -- https://www.bostonglobe.com/2022/01/27/opinion/many-doctors-suffer-anxiety-depression-states-arent-helping/?mkt_tok=MTQ0LUFNSi02MzkAAAGCVQYSseaQK5VtmMlhhCtUk6F2sInVF8sCwhsrDk6Ui6L2dRdPmPgRWannClK1E5nipx111C3TwYjkHj_m7nJmjM5DBD-Mt6BcTjAl4fuyZQ
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to https://www.mgma.com/events/mpe22-financial-conference-registration
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Sue van der Sommen (https://www.linkedin.com/in/sue-van-der-sommen/). Sue is Institute Vice President of Pediatrics at Allegheny Health Network. She’s here today as part of MGMA’s new Leadership Podcast where we invite healthcare leaders to discuss their leadership journey, talk about their influences and mentors, and provide insights on what great leadership looks like.
Resources for this episode:
• Crossing the Quality Chasm (https://pubmed.ncbi.nlm.nih.gov/25057539/) • Sue van der Sommen's FACMPE fellowship paper: (https://www.mgma.com/resources/quality-patient-experience/exploring-a-lost-generation-adolescent-and-young) • MGMA’s ACMPE Program (https://mgma.com/certification/american-college-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Catcher in the Rye (https://www.amazon.com/Catcher-Rye-J-D-Salinger/dp/0316769487) • Quiet: The Power of Introverts in a World That Can't Stop Talking (https://www.amazon.com/Quiet-Power-Introverts-World-Talking/dp/0307352153) • The Art of Servant Leadership (https://www.shrm.org/resourcesandtools/hr-topics/organizational-and-employee-development/pages/the-art-of-servant-leadership.aspx) • A Gentleman in Moscow (https://www.amazon.com/Gentleman-Moscow-Novel-Amor-Towles/dp/0670026190) • Artisan Bread Recipes (https://www.youtube.com/watch?v=FW3ZcuxxEhw)
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. You can qualify for the early bird rate by registering by February 8.
CareCloud – CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on No Surprise Billing, the Provider Relief Fund, and The Great Resignation.
Sources in this episode:
No Surprise Billing -- https://www.mgma.com/data/data-stories/medical-groups-report-unintended-consequences-asso
MGMA Government Affairs newsletter -- https://mgma.com/advocacy/washington-connection
The Great Resignation -- https://www.healthcarefinancenews.com/news/healthcare-second-largest-sector-hit-great-resignation?mkt_tok=MTQ0LUFNSi02MzkAAAGCMPkTkpNK_ri-XnmMEzdjOHWD-ePdEb1ISaSaJODJY-X4ejsIQpLIWEpyT-ob1grDBKwxnaEQUZk44RQ3AzbI6QNFPuL_lVlgonX3X5wVjA
Provider Relief Fund -- https://www.hrsa.gov/provider-relief/reporting-auditing/reporting-resources?utm_source=nl-gov-ed-washington-connection-2022-01-26&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCOpqxsqKbKBZYjA93YEpiJqqSSUFf0h_IAjlqNkv3ShVVRPB3KHY282cGWcB7u19LMEex3DD09jAU28VTavpa5jw9_gEbuwQ6XHXQT_f1Yg
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit https://www.mgma.com/data/data-stories/mgma-stat-overview.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to https://www.mgma.com/events/mpe22-financial-conference-registration/registration to learn more and register today.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Anders Gilberg, senior vice president, MGMA Government Affairs, joins the MGMA Insights podcast to detail some of the most important regulatory and policy issues in healthcare.
If you have a question regarding specific federal legislation or regulatory issues, go to www.mgma.com/advocacy to have your voice heard. Also, access the following contact information to get in touch with the MGMA Government Affairs team today.
GOVERNMENT AFFAIRS OFFICE 1717 Pennsylvania Ave NW #600 Washington, DC 20006
Email: govaff@mgma.org Phone: 202.293.3450
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.
CareCloud – CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on Omicron and staffing, a PHE update, and why women physicians are leaving the workforce.
Sources in this episode:
https://www.mgma.com/data/data-stories/omicron-and-staffing-woes-weigh-heavily-on-medical
https://hbr.org/2022/01/why-so-many-women-physicians-are-quitting?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM172031®istration=success
https://aspr.hhs.gov/legal/PHE/Pages/COVID19-14Jan2022.aspx?utm_source=nl-gov-ed-washington-connection-2022-01-20&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCFo5CzH82u_GnHnC6VGgWLk2xXW34y5tVJy-X59Sh6C9WiQEAHtspOiJRHgkXeV96asQRruv1ApMCgpiSMoVFdzwajAnVjfx3hb_NbRfk_A
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing an ideal prescription process workflow and hear how Surescripts has optimized the use of benefit optimization and electronic prior authorization solutions to create a better patient experience.
Panelists include:
Neil Simon – Chief Technology Officer at eMDs
Scott Motejunas – Manager, Product Innovation, Surescripts
Yousuf Ahmed – Manager, Product Innovation, Surescripts
Kelly Bundy – Manager, Product Innovation, Surescripts
Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel discussion.
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta.
CareCloud – CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
In this episode of the MGMA Week in Review podcast, we feature articles on a return to virtual care, the Supreme Court's OSHA ruling, and the healthcare labor shortage.
Sources in this episode:
https://www.mgma.com/data/data-stories/surging-omicron-cases-push-patients-back-to-virtua
https://www.supremecourt.gov/opinions/21pdf/21a244_hgci.pdf?utm_source=nl-gov-ed-washington-connection-reg-alert-2022-01-13&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGB9G_qMtKEwrtpqrdtbC9KiiJwM2gydhEnG6niVwraCzDg1KjSK_Vv94k7Slgus7wTyO4a5553MyAT5H8BJU3MZmT3G4fJJDfoMHRNZcibqg
https://www.fiercehealthcare.com/hospitals/these-5-trends-will-shape-healthcare-s-labor-shortages-2022-and-beyond?mkt_tok=MTQ0LUFNSi02MzkAAAGB6N6dDl4shyZrLlIHixYTS9d6Fh7qXBm3nWiWEYwdldB69BFz2bwJtfRLKOImW0DTmuShFAWlLzFGel4jQk1u9MgpyYswFCnf5qBwKNe-LQ
https://www.cms.gov/files/document/cms-omnibus-covid-19-health-care-staff-vaccination-requirements-2021.pdf?utm_source=nl-gov-ed-washington-connection-reg-alert-2022-01-13&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGB9G_qMh6J6Bsa5pvn-n8m4n8zHpwaWDV7BdYv2Nu4G4lPp6LgClBerxjjr9WdBZXkjyCQG-lNZ4_ycHHtAiUuQD0n-yjj-gF2yFcx_CGX6A
https://www.supremecourt.gov/opinions/21pdf/21a240_d18e.pdf?utm_source=nl-gov-ed-washington-connection-reg-alert-2022-01-13&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGB9G_qMss5-32JBRUaWs5aWkN4c0pSS3Z5WAVVI8RQYvConxSSWGB8Qs1atrY32MCwWyf0IjZbagAsile0KHTTat5QwPRZFcxkIKWWbfmH-A
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Jared Pelo, Chief Clinical Product Officer at Nuance Healthcare (www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo discusses the role that AI plays in helping deal with the burden of administrative tasks and create better efficiencies.
Resources for this episode:
• https://www.linkedin.com/in/jared-pelo-b849026/ • https://whatsnext.nuance.com/healthcare/how-ambient-clinical-intelligence-replaces-scribes/ • https://gate.sc/?url=https%3A%2F%2Fwww.mgma.com%2Fresources%2Fhealth-information-technology%2Fmeet-the-exam-room-of-the-future-and-reduce-burnou&token=e56b0f-1-1641943856377 • www.nuance.com/healthcare.html • https://www.linkedin.com/showcase/nuance-healthcare-solutions
Sponsors:
Thanks to MineralTree and to MedEvolve for sponsoring this week’s show.
MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit www.mineraltree.com/MGMA.
If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to www.medevolve.com/ to learn more.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
Go to www.mgma.com/listen to access all of our podcasts.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on 'disruptive patients', no surprise billing, and effective feedback loops.
Sources in this episode:
https://www.mgma.com/data/data-stories/are-incivility-and-pandemic-denial-from-unruly-pat
https://mgma.com/advocacy/issues/surprise-billing?mkt_tok=MTQ0LUFNSi02MzkAAAGBznXYo56YVe1iTBjCI9hguq0tdyvjojxy1xJiP6Ng0ld9WJF7JFvZLvzlwrM4tqlrXQHfBAtlydqrVF-2mSDZ53cZr3qnjzfphXdKBdPMDw
https://hbr.org/2021/12/feedback-isnt-enough-to-help-your-employees-grow?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=leadership_not_activesubs&deliveryName=DM169614
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Listen to our podcasts at www.mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Noel M. Adachi, MBA, CEO and President of AAAHC, discusses how surveyors and accreditation staff have continued their work on the ambulatory care space throughout the pandemic, and why having best practices and standardization help organizations in an area of high turnover.
Find more episodes at www.mgma.com/executive-session.
Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0).
Welcome to the second episode of the MGMA Leadership Insights podcast. Today, we’re joined by Paola Turchi, FACMPE, MSHCA, FHFMA, CPC. Paola is a healthcare consultant and revenue cycle expert who is passionate about bringing leadership insights to healthcare professionals and finds sources as wide-ranging as Ted Lasso and the Harvard Business Review in inspiring and educating audiences and clients.
Paola believes great leaders display a clear vision for everyone to embrace and "truly respect each individual team member as a key contributor to their success."
Resources for this episode:
• Ted Lasso (https://tv.apple.com/us/show/ted-lasso/umc.cmc.vtoh0mn0xn7t3c643xqonfzy) • MGMA (mgma.com/events) • Harvard Business Review (https://hbr.org/) • Dr. John Kotter (https://www.kotterinc.com/8-step-process-for-leading-change/)
Sponsors:
Thanks to MineralTree and to MedEvolve for sponsoring this week’s show.
MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit www.mineraltree.com/MGMA.
If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to www.medevolve.com/ to learn more.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the Omicron surge, healthcare worker safety, and overcoming burnout.
Sources in this episode:
https://www.mgma.com/data/data-stories/omicron%E2%80%99s-holiday-surge-causes-a-perfect-storm-for
https://www.cdc.gov/media/releases/2021/s1223-emergency-guidance-prepare-for-omicron.html?utm_source=nl-corp-ja-insights-newsletter-2021-12-28&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGBoMU5fpG-mEKAXXj4WaDL3Dzw8NFl_xFE79XAZSTdEEhJwYFpmiWqo-hE4C0eWz3mzVeRfIOJojX2xJ_IVSMl9djFjzWVciUtx8npcT26ng
https://www.mckinsey.com/featured-insights/mckinsey-on-books/author-talks-why-burnout-is-an-epidemic-and-what-to-do-about-it?cid=other-eml-dre-mip-mck&hlkid=a774e1a8976d4a078406df70a8406fd5&hctky=10385023&hdpid=2029de4c-9612-49e8-b305-41053932e694
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
To listen to all of the MGMA podcasts, go to mgma.com/listen.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Thank you for listening, happy new year, and looking forward to creating content for you in 2022.
In this "best of 2021" show, our last Insights episode of the year. we’re joined by three guests who talk about resilience, innovation and kindness in healthcare. First, is Laurie Baedke (https://www.lauriebaedke.com/). Laurie is Director of Healthcare Leadership Programs at Creighton University. In this conversation, recorded in February 2021, Laurie talks about resiliency, resilient leaders and the habits of high-performing executives.
Next, we hear from Dr. Pat Hunt, chief medical officer, QGenda (www.qgenda.com/). Dr. Hunt is both an entrepreneur and an emergency medicine physician and he believes that physicians are natural entrepreneurs because of their curiosity and willingness to try new approaches until a solution is found. This interview took place in May 2021.
In our final conversation, we hear from keynote speaker Shola Richards. Shola is founder and CEO at Go Together Global (sholarichards.com/insights/). In this September 2021 interview, Shola explains how kindness and mindfulness help healthcare leaders create successful strategies to strengthen team cohesion and togetherness.
Sponsors:
Thanks to MineralTree and to MedEvolve for sponsoring this week’s show.
If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to medevolve.com/about-us/ to learn more.
MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit mineraltree.com/MGMA.
We also want to make you aware of another great healthcare podcast out there. Rev Dive with Taya Moheiser and Kem Tolliver. Key topics center around revenue cycle management, medical billing, and coding. Go to sliceofhealthcare.com/revdive to listen to the latest episode.
And you can listen to all the MGMA podcasts at mgma.com/listen. If you like the MGMA shows, please rate and review them wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the MGMA Stat year in review, elective surgeries, and active listening.
Sources in this episode:
https://www.mgma.com/resources/operations-management/mgma-stat-2021-year-in-review-weary-ready
https://www.healthcaredive.com/news/hospitals-clamp-down-elective-surgeries-covid-19-surges/611769/
https://hbr.org/2021/12/how-to-become-a-better-listener
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Peter Valenzuela. Peter is chief medical officer of Mercy Medical Group, an affiliate of Dignity Health. He is also an author and cartoonist who created the popular Doc-Related comic strip. He recently published the book "Doc-Related: A Physician's Guide to Fixing Our Ailing Health Care System."
Resources for this episode:
https://www.linkedin.com/in/petervalenzuela/
https://www.dignityhealth.org/sacramento/medical-group/mercy-medical-group
https://www.doc-related.com/
https://www.amazon.com/Doc-Related-Physicians-Fixing-Ailing-Health/dp/0578258048/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr=
Sponsors:
Thanks to MineralTree and to MedEvolve for sponsoring this week’s show.
If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to medevolve.com/about-us/ to learn more.
MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit mineraltree.com/MGMA.
We also want to make you aware of another great healthcare podcast out there. Rev Dive with Taya Moheiser and Kem Tolliver. Key topics center around revenue cycle management, medical billing, and coding. Go to sliceofhealthcare.com/revdive to listen to the latest episode.
And you can listen to all the MGMA podcasts at mgma.com/listen. If you like the MGMA shows, please rate and review them wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the 'Wage War', MIPS, and Nursing Burnout.
Sources in this episode:
https://www.mgma.com/data/data-stories/wage-war-medical-practices-battling-with-industrie
https://qpp.cms.gov/mips/exception-applications?utm_source=nl-gov-ed-washington-connection-2021-12-16
https://www.healthcaredive.com/news/nurses-brunt-pandemic-covid-19-women/607659/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Our guest today is Matt Seefeld. Matt is executive vice president at MedEvolve, Inc. He is also the founder of myLifeLink. Matt is here today to discuss, among other things, "How Workflow Automation Can Transform Your Revenue Cycle Management Amid Staff Shortages."
Resources for this episode:
mgma.com/store and search for "Workflow Automation" to register for the free on-demand webinar with Matt Seefeld. You can earn ACMPE and CEU credits.
https://www.linkedin.com/in/matt-seefeld-521319/
https://medevolve.com/about-us/
https://www.mylifelinkapp.com/
Sponsors:
Thanks to MGMA.com/events and to MedEvolve for sponsoring this week’s show.
If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to https://medevolve.com/about-us/ to learn more.
Recognizing that staffing is the biggest challenge heading into 2022 for medical practices, MGMA is offering a five-hour virtual seminar to discuss strategies for flourishing despite staff shortages. This seminar is free to MGMA members. Non-members may attend for $499. The event is Thursday, December 16 at 11am ET. Go to mgma.com/events and click on Solutions for Practice Staffing Shortages to register today.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on fully vaccinated medical staffs, Medicare relief, and staying safe at holiday office parties.
Sources in this episode:
https://www.mgma.com/data/data-stories/one-year-into-covid-19-vaccinations,-most-medical
https://revcycleintelligence.com/news/house-passes-bill-to-avert-medicare-sequester-paygo-cuts
https://www.physicianspractice.com/view/managing-office-holiday-party-risks
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Welcome to the first episode of the MGMA Leadership Insights podcast. Today, we’re joined by Steve Dickens, FACMPE, JD (https://www.linkedin.com/in/stephen-a-dickens-651b479/). Steve is vice president of medical practice services at SVMIC (https://home.svmic.com/). Steve believes great leaders are forged through great relationships and great character. As he says, "leadership is simple; it's just not easy."
Resources for this episode:
• Leadership is a Verb (https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Exceptional Leaders Playbook(https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Life's Little Instruction Book (https://www.amazon.com/Lifes-Little-Instruction-Book-Observations/dp/1558538356) by H. Jackson Brown • John Maxwell (https://www.johnmaxwell.com/) • Mary Kelly (https://productiveleaders.com/)
Sponsors:
Thanks to MineralTree and to MedEvolve for sponsoring this week’s show.
MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit www.mineraltree.com/MGMA.
If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to https://medevolve.com/ to learn more.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on medical supply costs, health worker vaccine mandates, and the golden rule.
Sources in this episode:
2022 Medicare Outlook (https://mgma.com/events/2022-medicare-outlook -- this is an MGMA member-exclusive webinar)
https://www.mgma.com/data/data-stories/medical-supply-costs-still-high-amid-covid-19-spik
https://apnews.com/article/coronavirus-pandemic-joe-biden-business-health-lawsuits-2d05c688115e139b034ec4a497140c3b
https://hbr.org/2021/11/becoming-a-more-humane-leader
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we welcome Tony Stajduhar (https://www.linkedin.com/in/tony-stajduhar/), president of Jackson Physician Search (https://www.jacksonphysiciansearch.com/). Tony recently spoke at MGMA's Leaders Conference DX on the topic of physician succession planning. This episode is recorded live from the DX conference.
Research paper on physician succession planning: https://www.jacksonphysiciansearch.com/jackson-physician-search-and-mgma-release-new-study-getting-ahead-of-physician-turnover/
Sponsors:
Thanks to MDVIP and to CareCloud for sponsoring this week’s show.
CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment.
MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on healthcare supply chains, telehealth, and staff retention strategies.
Sources in this episode:
https://www.mgma.com/resources/operations-management/supply-chain-reactions-mgma-bestprice-on-the-right
https://www.medicaleconomics.com/view/telehealth-can-boost-patient-acquisition-loyalty
https://hbr.org/2021/11/6-strategies-to-boost-retention-through-the-great-resignation
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we’re joined by Jessica Ellis-Wilson (https://www.linkedin.com/in/jessicaelliswilson). Jessica is a CMPE, as well as a consultant, speaker, and coach who has found through research that "Many of our daily pain points like isolation, societal disparities and inequities, and systemic bias can be assuaged – if not eliminated – by embracing empathy, compassion, and kindness for ourselves and those around us."
Resources for this episode:
• Compassionomics (https://www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli • The Empathy Effect (https://empathetics.com/the-empathy-effect/) by Helen Riess • Blind Spot: Hidden Biases of Good People (https://www.amazon.com/Blindspot-Hidden-Biases-Good-People/dp/0345528433/) by Mahzarin Banaji and Anthony Greenwald • Jessica Ellis-Wilson's website: (https://www.pmalconsulting.com/)
Sponsors:
Thanks to MDVIP and to CareCloud for sponsoring this week’s show.
CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment.
MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on practice productivity, Medicare changes, and outstanding medical bills.
Sources in this episode:
https://www.mgma.com/data/data-stories/for-medical-practices,-staying-productive-amid-cov
https://mgma.com/resources/analysis-final-2022-medicare-physician-payment-and (MGMA member exclusive content)
https://www.healthcaredive.com/news/patients-defer-healthcare-existing-medical-debt-transunion/609759
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we’re joined by Shannon Lockrem (https://www.linkedin.com/in/shannon-lockrem-1a15158/). Shannon is director of practice operations at Stanford Medicine Partners. She is also the 2021 MGMA Harwick Innovation Award winner. The Harwick Award is designed to recognize and celebrate the success of an individual who has developed an innovative solution that positively impacts practices, providers and/or patients in their community.
Resources:
https://www.mgma.com/membership/get-involved/awards/2020-mgma-awards
https://stanfordhealthcare.org/medical-clinics/stanford-medicine-partners-emeryville-primary-care.html
Sponsors:
Thanks to MDVIP and to CareCloud for sponsoring this week’s show.
CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment.
MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on bad medical debt, surprise billing, and medical staff recruitment and retention.
Sources in this episode:
https://www.mgma.com/data/data-stories/not-so-graceful-aging-half-of-practices-saw-days-i
https://mgma.com/resources/government-programs/implementing-the-no-surprises-act-federal-regulati (MGMA member-exclusive content)
https://www.medicaleconomics.com/view/how-to-hire---and-keep---the-right-employees-for-your-practice
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
And accelerate your path to medical practice leadership by joining us online Nov. 16-18 for our Digital Experience (DX)! MPE: Leaders Conference, which creates an environment where people can learn from each other, share best practices and grow together. Go to https://www.mgma.com/events/medical-practice-excellence-leaders-conference and register today!
If you have a story you want to share with us, email us at podcasts@mgma.com.
Intro/outro audio: "Algorithms," Chad Crouch (CC BY-NC-SA 4.0)
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Claude Royster (https://www.linkedin.com/in/claude-royster-7274b38/). Claude is vice president and general manager, health and wellness specialty markets at CareCredit (https://www.carecredit.com/providercenter/medical-specialties/). As Claude talks about, it’s important to understand that consumerism in healthcare is here to stay. The key to enhancing the patient experience is identifying friction points, such as the patient financial experience, and then creating systems or leveraging technology to minimize them.
You can hear Claude speak in more detail about removing patient experience friction points by accessing the free MGMA on-demand webinar.
Go to https://mgma.com/resources/resources/products/remove-patient-experience-friction-points-to-e-(1)#overview to access that webinar today.
Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show.
CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment.
MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty.
Also, you can accelerate your path to medical practice leadership by joining us online November 16-18 for the Digital Experience (DX)! MPE: Leaders Conference, which creates an environment where people can learn from each other, share best practices and grow together. Visit www.MGMA.com/events and register today!
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on vaccine mandates, staffing shortages, and managing chronic care.
Sources in this episode:
https://www.mgma.com/data/data-stories/medical-practices%E2%80%99-improvement-priorities-centered
https://www.osha.gov/coronavirus/ets2/faqs
https://www.cms.gov/newsroom/press-releases/biden-harris-administration-issues-emergency-regulation-requiring-covid-19-vaccination-health-care
https://hbr.org/2021/10/forget-flexibility-your-employees-want-autonomy
Additional resources:
MGMA's Contact Congress page: mgma.com/advocacy/make-change…contact-congress#/60
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Intro/outro audio: "Algorithms," Chad Crouch (CC BY-NC-SA 4.0)
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Michael Docktor, MD (https://www.linkedin.com/in/michaeldocktor). Docktor is co-founder and CEO at DockHealth and a pediatric gastroenterologist and the former clinical director of innovation at Boston Children's Hospital (https://www.childrenshospital.org/).
As a working clinician, Doktor tapped into the administrative pain points he was experiencing and created Dock Health to enhance the provider experience and help clinical teams work better together on the administrative half of healthcare.
You can learn more about the work Dock Health is doing and book a demo at www.dock.health/mgma.
Additional resources:
"Everything in healthcare is a task" (https://www.dock.health/post/everything-in-healthcare-is-a-task)
"Everyone is a provider" (https://www.dock.health/post/we-are-all-providers)
"Interconnectivity is the new interoperability" (https://www.dock.health/interconnectivity)
Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show.
CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment.
MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting www.mdvip.com/patientloyalty.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on physician burnout, regulatory news impacting medical practices, and returning to in-person events, in this case, the Medical Practice Excellence Leaders Conference in San Diego.
Sources in this episode:
https://www.mgma.com/data/data-stories/even-as-covid-19-pandemic-eases,-a-physician-burno
https://mgma.com/resources/government-programs/mgma-annual-regulatory-burden-report-2021
https://mgma.com/events/medical-practice-excellence-leaders-conference/registration
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Patrice Olson, director of product innovation, and John Vonhof, product marketing manager at Surescripts (https://surescripts.com/). They’re here today to discuss innovations and better efficiencies in the prescription workflow process.
Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show.
CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment.
MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on patient sentiment on telehealth, updates to the PHE, and keys to high-performing teams.
Sources in this episode:
https://www.mgma.com/data/data-stories/despite-uncertainty,-patient-demand-for-telehealth
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/october-20,-2021-mgma-statement-on-introduction-of
https://hbr.org/2021/10/5-things-high-performing-teams-do-differently
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Erica Dhawan (https://ericadhawan.com). Erica is an award-winning keynote speaker and author who has studied human innovation and collaboration for over fifteen years and has written two books on collaboration, communication, and teamwork.
You can hear Erica speak on connectional intelligence at MGMA’s Medical Practice Excellence Leaders Conference Monday, October 25. Go to www.mgma.com/MPE21 to register today.
Thanks to MDVIP and to CareCloud for sponsoring this week’s show.
CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment.
MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting www.mdvip.com/patientloyalty.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find us on Twitter at https://twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
MGMA Consultant Dawn Plested, MBA, JD, FACHE, Esq., joins the MGMA Executive Session to detail ways that medical practices can avoid costly litigation by exploring mediation and arbitration, as well as what to look for in contracts that mandate various forms of conflict resolution.
To learn more, visit www.mgma.com/consulting. For more Executive Session episodes, visit www.mgma.com/executivesession.
Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior editorial manager, MGMA
In this episode of MGMA's Week in Review podcast we take a closer look at revenue, primary care burnout, Moderna vaccine boosters and health equity.
Sources in this episode: https://www.healthcaredive.com/news/quiet-suffering-primary-care-struggles-covid-19-telehealth/607996/ https://mgma.com/analytics1021 https://www.fiercehealthcare.com/practices/physician-groups-warn-nearly-10-medicare-cuts-could-stall-shift-to-value-based-care-force https://mgma.com/data/data-stories/medicare-payment-rates-continue-to-fall-short-of-c https://www.fiercehealthcare.com/payer/providers-are-putting-more-focus-than-ever-health-equity-here-s-how-payers-can-support-them http://www.ihi.org/Topics/Health-Equity/Pages/Pulse-Report-Health-Equity.aspx
Additional resources: MGMA's Contact Congress page: https://mgma.com/advocacy/make-change-happen/contact-congress#/60
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Tom Vogel (https://www.linkedin.com/in/tom-vogel-2911682/), Clinics Business Lead at Deputy (https://www.deputy.com/industry/healthcare), an industry leader in all-in-one workforce management offering solutions that simplify employee scheduling, timesheets, tasking, and communication.
You can hear Tom speak on automating your practice in a free educational webinar on Tuesday, October 19. Go to https://www.mgma.com/events/using-technology-to-automate-your-practice-and-cre to register today.
For more information on the case studies Tom mentioned, go to www.deputy.com/clinics.
Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show.
CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment.
In the October 13 free webinar, Boost Satisfaction and Revenue with an Innovative Primary Care Model, learn how MDVIP-affiliated practices achieved unparalleled satisfaction while generating healthy returns by meeting the changing needs of patients. Go to www.mgma.com/events to register today.
Also, accelerate your path to medical practice leadership by joining us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference. Visit www.MGMA.com/MPE21 and register today!
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of MGMA's Week in Review podcast we feature vaccine mandates, surprise billing, and healthcare staffing.
Sources in this episode:
https://www.mgma.com/data/data-stories/how-to-talk-to-employees-about-covid-19-vaccine-re
https://mgma.com/data/data-stories/workarounds-for-worker-shortages-8-strategies-for
https://www.cms.gov/newsroom/fact-sheets/requirements-related-surprise-billing-part-ii-interim-final-rule-comment-period
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Dr. Jared Pelo, Chief Clinical Product Officer at Nuance Healthcare (https://www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo’s passion is the intersection of technology and healthcare.
Additional resource for this episode: Physician burnout is at epidemic levels as doctors spend two hours on administrative tasks for every hour they spend with patients, plus one to two hours of after hours work at night. Discover how physicians use ambient clinical intelligence solutions innovated by Nuance and Microsoft to lessen their administrative burden and to spend more time focusing on patients. Learn more at https://www.mgma.com/resources/health-information-technology/meet-the-exam-room-of-the-future-and-reduce-burnou
Thanks to MDVIP and to MGMA Leaders Conference for sponsoring this week’s show.
Go to www.mdvip.com to learn more about how their primary care model can improve your group’s patient and physician satisfaction while generating consistent revenue for your practice.
And accelerate your path to medical practice leadership by joining us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference. Visit MGMA.com/MPE21 and register today!
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Insights podcast, we’re joined by Kimberly A. Bass (https://www.cooperhealth.org/about-us/cooper-executive-leadership/kimberly-bass), vice president, ambulatory operations, Cooper University Health Care and Linda Valenti, RN, BSN, MSN/MBA, associate vice president, ambulatory operations, Cooper University Health Care (https://www.cooperhealth.org). They’re here today to talk about how to achieve better organizational outcomes through highly engaged teams.
Kim and Linda are also featured speakers at MGMA's Medical Practice Excellence Leaders Conference Sunday, October 24. Go to www.mgma.com/mpe21 to learn more and to register today.
Thanks to 100Plus for sponsoring this week’s show. On October 5 enjoy their free upcoming webinar. “A.I. and Remote Patient Monitoring Together: Improving Patient Outcomes and Increasing Practice Revenue” will teach you how to get paid for what you already do and how to add a significant revenue stream while improving your patient outcomes. The webinar will award continuing education credit. Register now at mgma.com/patient.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Insights podcast, we’re joined by Shola Richards (https://www.linkedin.com/in/sholarichards), founder and CEO at Go Together Global (https://sholarichards.com/insights/). Shola is here today to talk about how healthcare leaders can create successful strategies to strengthen team cohesion and togetherness.
Shola will be the opening general session speaker at MGMA's Medical Practice Excellence Leaders Conference Sunday, October 24. Go to www.mgma.com/mpe21 to learn more and to register today.
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/dax to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Insights podcast, we’re joined by Shane Jackson, president of Jackson Healthcare (https://jacksonhealthcare.com/). Shane is here today to talk about how leaders can learn to cultivate and articulate not only their own values and beliefs but those of the group they are leading as a means to shape their organization's distinct culture.
Shane will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today.
Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the Delta variant, surprise billing legislation, and the lingering health effects of the 9/11 attacks.
Sources in this episode:
https://www.mgma.com/data/data-stories/as-hospitals-are-overwhelmed,-which-medical-practi
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/september-3,-2021-mgma-submits-comments-to-hhs-on
https://www.upi.com/Health_News/2021/09/09/9-11-health-survivors-first-responders-anniversary/2511630696729/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Kristin Baird, RN, BSN, MHA, president and chief executive officer, Baird Group. Kristin is here today to talk about the true cost of turnover and what can be done to retain your existing staff by keeping them engaged and invested in the organization.
Kris will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today.
Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Insights podcast, we’re joined by Susan Childs, founder and president of Evolution Healthcare Consulting. Susan is here today to talk about how healthcare leaders can affirm and balance their medical practice by accessing emotional intelligence. You can learn more from Susan and purchase her books at https://evohcc.com.
Susan will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today.
Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the provider relief fund, physician credentialing, and the physician job market.
Sources in this episode:
https://www.mgma.com/data/data-stories/more-than-half-of-practices-report-credentialing-r
https://www.healthleadersmedia.com/clinical-care/physician-employment-market-stabilizing-recruitment-executive-says
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-24,-2021-mgma-urges-hhs-to-extend-prf-repor
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Dr. Prasanthi Reddy, owner of Rainbow Pediatric Center in Jacksonville, FL. Dr. Reddy is here today to talk about key strategies to create better patient outreach and patient communication in your medical practice.
To hear more thought leadership on patient engagement, consider attending MGMA's Medical Practice Excellence Leaders Conference in San Diego October 24-27. Go to www.mgma.com/mpe21 to learn more and to register today.
Also, thanks to eClinicalWorks for sponsoring this week’s show. eClinicalWorks has a single focus — providing its customers with secure, cloud-based solutions to their healthcare IT needs. Visit www.eClinicalWorks.com to learn more.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
Lawton Robert Burns, PhD, MBA, the James Joo-Jin Kim Professor at The Wharton School, University of Pennsylvania, shares insights into the evolution of healthcare practice ownership from his recent textbook, "U.S. Healthcare Ecosystem: Payers, Providers and Producers."
For more Executive Session episodes, visit www.mgma.com/execsession.
Produced by Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
In this episode of the MGMA Week in Review podcast, we feature articles on physician compensation, EFT fees, and audio-only telehealth visits.
Sources in this episode:
https://www.medicaleconomics.com/view/telehealth-snapshot-august-2021
https://mgma.com/data/data-stories/most-practices-raising-starting-physician-salaries
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-11,-2021-mgma-calls-on-cms-to-use-its-autho
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Stephen Bekanich, MD, co-founder Iris Healthcare and Steve Wardle, MBA, chief executive officer, co-founder, Iris Healthcare. They’re here today to talk about Difficult Conversations: Four Key Results from Advance Care Planning.
Bekanich and Wardle will be featured speakers at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today.
Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the medical practice trend of having to pay to get paid, most favored nation models, and the never-ending digital workday.
Sources in this episode:
https://mgma.com/data/data-stories/more-than-half-of-medical-practices-report-being-f
https://www.federalregister.gov/documents/2021/08/10/2021-16886/most-favored-nation-mfn-model
https://hbr.org/2021/08/the-endless-digital-workday
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
Our guest today is Dr. Jeff Comer, PhD, MHA, FACHE. He has spent 20 years as both an interim and permanent acute and behavioral hospital CEO. The hospitals have ranged from rural critical access hospitals to large urban facilities and have included non-profit, for-profit, and government-owned models.
Dr. Comer’s here today to talk about beating burnout for more effective leadership. He will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today.
Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at https://twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
MPE21
In this episode of the MGMA Week in Review podcast, we feature articles on the vaccine mandates in medical practices, healthcare standards development, adoption, and implementation, and consumer sentiment on medical practice digital tools.
Sources in this episode:
https://www.mgma.com/data/data-stories/vaccine-requirements-for-healthcare-workers-gain-t
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/july-30,-2021-mgma-submits-comments-to-ncvhs-on-de
https://www.pymnts.com/healthcare/2021/new-healthcare-study-more-patients-willing-to-switch-to-doctors-with-better-digital-tools
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
Our guest today is Amy Lafko, owner and principal, Cairn Consulting Solutions, LLC. Amy’s here today to talk about Productive Conflict: Getting to Better Outcomes Through Better Communication.
You can go to https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Famylafko.com%2Fbook-order%2F&data=04%7C01%7Cdwilliams%40mgma.com%7C6aa917727bd1488c58e408d955bca91b%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637635091939630956%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=PE2g8MWUehDILl2xAodd2OBqizhLQ%2FVthFQ3MMFOs74%3D&reserved=0 to pre-order Amy's new book.
Also, thanks to Allscripts and to MGMA Leaders Conference for sponsoring this week’s show.
Join us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference where you can hear Amy and other leading healthcare experts speak. Visit www.MGMA.com/MPE21 and register today.
Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.Allscripts.com.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find us on Twitter at https://twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on telehealth regulations, improvements to APMs, and the best practices in reaching the Millennial patient.
Sources in this episode:
https://www.mgma.com/advocacy/make-change-happen/contact-congress
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/july-26,-2021-mgma-and-other-leading-healthcare-or
https://mgma.com/resources/quality-patient-experience/understanding-the-why%E2%80%9D-for-gen-y-what-millennials
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we’re joined by Kristin Dufek, president of EUA, a leading architecture, interior design, and master planning firm located in Milwaukee. Kristin’s here today to talk about designing for patient access to improve the care experience.
Thanks to the MGMA Leaders Conference for sponsoring this week’s show. To accelerate your path to medical practice leadership, join us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference. Visit MGMA.com/MPE21 and register today.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find us on Twitter at https://twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the renewal of the public health emergency, Medicare fraud, and improving your webside manner.
Sources in this episode:
https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-19July2021.aspx
https://www.mgma.com/events/protect-your-practice-the-latest-medicare-fraud-sc
https://www.mgma.com/data/data-stories/training-in-webside-manner-can-go-a-long-way-in-st
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
Our guest today is Lee Holmes, CEO, Intensive Specialty Hospital of Shreveport and Bossier City, Louisiana. Lee’s here today to talk about cyberattacks and what practices can do to improve preparedness, enhance its defensive position, and mitigate financial risk.
Also, thanks to the Medical Practice Excellence: Leaders Conference and to Nuance for sponsoring this week’s show.
Accelerate your path to medical practice leadership by joining us Oct. 23-27 in San Diego at the Medical Practice Excellence: Leaders Conference. Or join us for our Digital Experience (DX), Nov. 16-18. Visit www.MGMA.com/MPE21 and register today.
And visit www.nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find us on Twitter at https://twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the proposed physician payment rule, M&A activity in the healthcare space, and the mental health of healthcare workers.
Sources in this episode:
https://www.mgma.com/data/data-stories/deal-or-no-deal-covid-19%E2%80%99s-impact-on-the-pace-of-c
https://www.cms.gov/newsroom/press-releases/cms-proposes-physician-payment-rule-improve-health-equity-patient-access
https://www.medpagetoday.com/opinion/second-opinions/93418
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
Our guests today are Andrew Borgschulte, principal product marketing manager for Surescripts (https://bit.ly/3kmBeLh) and Rachel Petersen, manager of product innovation, medication history at Surescripts. They’re here today to talk about what medication reconciliation looks like in a culture of interoperability.
For more from Surescripts, listen to their podcasts on price transparency and prescription benefits:
https://www.mgma.com/resources/health-information-technology/improving-insights-into-patients%E2%80%99-prescription-ben
https://www.mgma.com/resources/quality-patient-experience/prescription-affordability-and-price-transparency
Thanks to Nuance for sponsoring this week’s show. Visit www.nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find us on Twitter at https://twitter.com/MGMAInsightsPod.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on returning to the office and the drop in telehealth visits.
Sources in this episode:
https://www.fiercehealthcare.com/hospitals/telehealth-use-falls-37-from-pandemic-highs-report-finds-while-demand-for-healthcare
https://hbr.org/2021/06/how-to-lead-your-team-through-the-transition-back-to-the-office
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we're joined by Dan Dooley, vice president of physician services at R1 RCM. Dan’s here today to talk about what practices need to do to prepare the revenue cycle for value-based care.
Thanks to MineralTree and to CCSP for sponsoring this week’s show.
MineralTree is a leading AP and payment automation provider in healthcare. To learn more, visit www.mineraltree.com/MGMA.
CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at www.callcentersalespro.com.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
Randy Pirtle, FACMPE, of Blue Ridge Medical Center joins Executive Session to discuss the unique concerns practice leaders need to have in shifting from fee-for-service-dominant reimbursement models into the future of value-based care, including bundled payments and capitation.
For more Executive Session episodes, visit www.mgma.com/execsession.
Producer: Chris Harrop, MGMA senior editorial manager
Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
In this episode of the MGMA Week in Review podcast, we feature articles on going back to the office, surprise medical bills, and attracting top talent.
Sources in this episode:
https://www.hhs.gov/about/news/2021/07/01/hhs-announces-rule-to-protect-consumers-from-surprise-medical-bills.html
https://hbr.org/2021/07/why-you-may-actually-want-to-go-back-to-the-office
https://www.mgma.com/data/data-stories/after-a-year-of-pandemic-tumult,-medical-practices
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great 4th of July weekend!
In this episode of the MGMA Insights podcast, we're joined by Josh Weiner, CEO, SR Health by Solutionreach (https://www.solutionreach.com/). Josh is here today to talk about how to communicate with patients in a post-pandemic world.
Thanks to MineralTree and to CCSP for sponsoring this week’s show.
With packages starting at only $35, and the ability to scale as little or as much as needed, CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at www.callcentersalespro.com.
MineralTree is a leading AP and payment automation provider in healthcare. To learn more, visit www.mineraltree.com/MGMA.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on APM Incentive Payments, AI chatbots, and vaccine mandates.
Sources in this episode:
https://www.mgma.com/resources/government-programs/mgma-government-affairs-information-blocking-webin
https://www.mgma.com/resources/resources/health-information-technology/how-a-i-chatbots-are-transforming-the-healthcare-r
https://khn.org/news/article/covid-vaccination-employer-mandate-health-care-workers-no-jab-no-job
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we're joined by Krisi Hutson, product line director for pre-service solutions at Availity. Krisi’s here today to talk about how providers can reduce administrative burden and improve employee satisfaction by integrating technology into everyday processes.
Thanks to Nuance and to CCSP for sponsoring this week’s show.
With packages starting at only $35, and the ability to scale as little or as much as needed, CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at www.callcentersalespro.com.
Visit nuance.com/DAX to sign up for a live stream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on fake healthcare reviews and the U.S. Supreme Court's decision to uphold the ACA.
Sources in this episode:
https://khn.org/news/article/supreme-court-declines-to-overturn-aca-again/
https://www.beckershospitalreview.com/digital-marketing/patients-rely-on-provider-reviews-yet-20-of-healthcare-reviews-may-be-fake-on-google-and-yelp.html
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we're joined by Sheila Dreyer Van Buskirk, vice president, research and insights at Synchrony, and Taylor Trowbridge, account director at Chadwick Martin Bailey. They’re here today to talk about patient sentiment since the pandemic began and explore how the industry’s future will be shaped by consumer perspectives.
Thanks to CareCredit and to CCSP for sponsoring this week’s show.
CareCredit, a leading healthcare credit card, helps improve the patient financial experience and health system financial performance by making it easier for patients to pay their copay, coinsurance, deductible or care not covered by insurance over time and often with promotional financing. Visit www.carecredit.com/mgma to learn more or get started today.
With packages starting at only $35, and the ability to scale as little or as much as needed, CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at https://www.callcenter-salespro.com/.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on competitive benefits packages, modifications to the Provider Relief Fund, and improving diagnostic accuracy.
Sources in this episode:
https://www.mgma.com/data/data-stories/a-competitive-and-comprehensive-benefits-package-c
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-13,-2021-mgma-urges-modifications-to-the-provi
https://www.mgma.com/resources/health-information-technology/using-data-to-improve-patient-satisfaction-and-dia
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we're joined by Judy Holmes (https://www.linkedin.com/in/judyholmesjd/). Judy is an attorney with a special focus on employment law for healthcare practices. She is here today to talk about the unique legal and HR challenges facing medical practices in a remote and hybrid work environment.
You can hear Judy speak on employment law at MGMA’s upcoming Human Resources Certificate Program on June 15-16. Go to mgma.com/events to learn more and to register.
And thanks to MineralTree and to Call Center Sales Pro (CCSP) for sponsoring this week’s show.
MineralTree is the leading AP and payment automation provider in healthcare. To learn more, visit www.mineraltree.com/MGMA.
CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at https://www.callcenter-salespro.com/mgma.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter @MGMA Daniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on physician burnout, value-based payments, and employers offering vaccine incentives.
Sources in this episode:
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-25,-2021-mgma-and-other-leading-healthcare-org
https://www.mgma.com/data/data-stories/nearly-half-of-america%E2%80%99s-doctors-are-busier-than-e
https://www.forbes.com/sites/jackbrewster/2021/05/28/employers-can-require-workers-to-get-vaccinated-government-says
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we're joined by Sharon Ginchansky. Sharon is an HR expert and a consultant with the Brittain-Kalish Group (https://brittainkalishgroup.com/). She's here today to talk about the keys to employee engagement when managing both an in-office and a remote workforce.
You can learn more from Sharon and other HR experts and earn your Human Resources Management Certificate June 15-16. Go to https://bit.ly/2Rdzx6R for more information or to register.
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on cybersecurity, updates to the Merit-based Incentive Payment System (MIPS), and reengaging patients and staff in a post-Covid-19 world.
Sources in this episode:
https://www.mgma.com/data/data-stories/with-cyberattacks-on-the-rise,-cyberinsurance-may
https://www.mgma.com/advocacy/position-papers/mips
https://mgma.com/resources/operations-management/reengaging-healthcare-consumers-in-a-post-covid-19
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the healthcare discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we're joined by Dr. Pat Hunt, chief medical officer, QGenda (https://www.qgenda.com/). Dr. Hunt is both an entrepreneur and an emergency medicine physician and he believes that physicians are natural entrepreneurs because of their curiosity and willingness to try new approaches until a solution is found.
Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on H.R. 3173, Covid-19 vaccines for kids, and embracing virtual care.
Sources in this episode:
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/may-13,-2021-mgma-statement-on-house-of-representa
https://www.modernhealthcare.com/government/how-covid-19-vaccines-will-work-kids-us
https://www.kevinmd.com/blog/2021/05/how-do-patients-really-feel-about-virtual-care-and-electronic-patient-engagement.html
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we're joined by Dr. Nwando Olayiwola (https://huma.na/3f0Zujc), chief health equity officer and senior vice president at Humana. Dr. O is here to discuss health equity, social determinants of health, and the impact on at-risk patient populations.
Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the CDC’s changes in guidelines regarding wearing masks, efforts to get docs’ help with lagging vaccination efforts, and developing strategies to address physician burnout.
Sources in this episode:
https://www.nbcnews.com/science/science-news/s-science-convinced-cdc-lift-mask-mandates-rcna932
https://politi.co/3hrEvr7
https://www.mgma.com/data/data-stories/healing-moral-injury-what-should-your-strategy-to
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we're joined by Rob LaMagna-Reiter, chief information security officer at FNTS(https://www.fnts.com/), who discusses the cyberthreats to medical practices and what practice leaders can do to keep their patient information safe.
Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the challenges of retaining qualified medical assistants, the creation of the COVID-19 Coverage Assistance Fund, and soaring medical debt.
Sources in this episode:
https://www.mgma.com/data/data-stories/mas-mia-the-covid-19-pandemic-made-hiring-medical
https://www.hrsa.gov/covid19-coverage-assistance
https://www.cbsnews.com/news/pandemic-medical-debt-overdue-debt-collectors
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
Also, you can hear healthcare thought leaders and medical practice experts speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference.
If you have a story you want to share with us, email us at podcasts@mgma.com.
Have a great weekend!
In this episode of the MGMA Insights podcast, we're joined by Dr. Scott Fowler, JD, MD, FACOG, president and chief executive officer of Holston Medical Group (HMG), an independent physician practice that manages care for more than 200,000 patients in eastern Tennessee and Virginia. Dr. Fowler is a nationally recognized expert and speaker on the role of physician leaders in creating value in healthcare, rural health engagement, and healthcare innovation.
You can hear other thought leaders and medical practice experts speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference.
And thanks to RingCentral for sponsoring this week’s show. RingCentral and MGMA are offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on telehealth advocacy, fax and HIPAA compliance, and the digital mental health market.
Sources in this episode:
https://www.mgma.com/getattachment/b4e55ebb-6ab6-4c7d-b906-494f265ec0ad/MGMA-written-comments-Charting-the-Path-Forward-for-Telehealth-hearing.pdf.aspx?lang=en-US&ext=.pdf
https://www.medicaleconomics.com/view/fax-vs-hipaa-devil-s-in-the-details
https://www.fiercehealthcare.com/tech/digital-mental-health-market-booming-here-s-why-some-experts-are-concerned?
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by Laura Jacquin, managing director at BRG, and Peter Altschuler, director at BRG. Laura and Peter are here to talk about how medical groups can optimize scheduling and access today, and lay the foundation for AI in the future, by using advanced analytics to pinpoint provider practice patterns and patient behavior.
You can hear Laura and Peter speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference.
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a live stream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams.
Stay safe and thanks for listening.
Dr. Gary S. Kaplan, MD, FACP, FACMPE, FACPE, chief executive officer of Virginia Mason Franciscan Health and senior vice president, CommonSpirit Health, shares reflections on the recent merger between Virginia Mason and CHI Franciscan to form Virginia Mason Franciscan Health, and how leaders in healthcare benefit from being systems thinkers and trained in Lean concepts.
Producer: Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
In this episode of the MGMA Week in Review podcast, we feature articles on renewal of the public health emergency, remote patient monitoring and psychological safety in the workplace.
Sources in this episode:
https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-15April2021.aspx
https://www.mgma.com/data/data-stories/is-there-room-to-grow-with-remote-patient-monitori
https://hbr.org/2021/04/what-psychological-safety-looks-like-in-a-hybrid-workplace?ab=hero-subleft-3
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by John Tollerson, chief medical information officer, Kalispell Regional Healthcare. John is here today to talk about how to examine analytics to make data more meaningful to patients and staff and how that analysis can provide vital insights into organizational performance.
You can hear John speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference.
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on Johnson & Johnson’s vaccine delay, contactless payment strategies, and remote work at medical practices.
Sources in this episode:
https://www.statnews.com/2021/04/14/cdc-advisory-panel-delays-decision-on-johnson-johnson-covid-19-vaccine/
https://www.mgma.com/resources/revenue-cycle/putting-consumers-at-the-center-of-your-physician
https://www.mgma.com/data/data-stories/fostering-a-sense-of-connection-with-your-remote-w
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you want to learn from healthcare thought leaders, join us virtually May 11-13 at mgma.com/pathwaysconference.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by Janis Coffin, DO, FAACP, FACMPE, CCE, chief transformation officer, Augusta University Health System, who shares a success story about implementing remote patient monitoring during the COVID-19 pandemic.
You can hear Dr. Coffin speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference.
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on national patient identifiers, the FCC and telehealth, and swarm intelligence.
Sources in this episode:
https://www.cms.gov/files/document/se21004.pdf
https://www.fiercehealthcare.com/tech/fcc-moves-forward-250m-telehealth-program-a-focus-equitable-distribution
https://hbr.org/2021/04/3-ways-to-help-your-team-recover-from-disruption
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by Aimee Greeter, senior vice president, Coker Group, who discusses the trends, challenges, and opportunities with M&As in the medical practice space.
You can hear Aimee speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference.
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature stories on physician shortages, healthcare hitting the reset button, and medical practice mentors and coaches.
Sources in this episode:
https://www.mgma.com/getattachment/599eb904-61d7-4598-a523-fa50fe351e8f/Senate-GMAC-Sign-on_Resident-Physician-Shortage-Reduction-Act-of-2021.pdf.aspx?lang=en-US&ext=.pdf
https://www.healthcareittoday.com/2021/03/22/healthcares-opportunity-to-hit-the-reset-button
https://www.mgma.com/data/data-stories/cultivating-a-culture-of-learning-through-mentorin
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy.
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550.
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Insights podcast, we're joined by Mark Massey, vice president, Southern Medical Association. Mark's here today to talk about the challenges practice administrators face around physician recruiting, retention, and retirement.
You can hear Mark speak at MGMA’s upcoming webinar How to Increase Physician Recruitment and Retention, which will be held April 6, 2021, at 1 pm ET. You can register for the free event at mgma.com/events.
Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information.
Thanks to the Southern Medical Association for sponsoring this week’s show. Visit sma.org to learn more about the work SMA is doing to help educate medical practices on retirement, recruitment, and retention.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on Medicare sequester cuts, problems with the AstraZeneca vaccine, and the reasons for becoming board certified.
Sources in this episode:
https://revcycleintelligence.com/news/providers-try-to-stave-off-looming-medicare-spending-cuts
https://www.cnbc.com/2021/03/24/covid-vaccine-astrazeneca-missteps-threaten-to-further-erode-trust-as-company-seeks-us-approval.html?
https://www.mgma.com/data/data-stories/one-thing-covid-19-didnt-change-the-need-for-hea
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Tim Gronniger, chief executive officer and president, Caravan Health (https://caravanhealth.com/). Tim’s here today to talk about how Accountable Care Organizations are achieving improved patient and financial outcomes.
You can hear Tim speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference.
Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information.
Thanks to Dolbey for sponsoring this week’s show. Visit fusionnarrate.com/MGMA to see how Fusion Narrate, a cloud-based speech recognition platform by Dolbey, can speech enable your EHR.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on Medicare sequester cuts, denials in your revenue cycle, and the evolution of telemedicine.
Sources in this episode:
https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/march-16,-2021-mgma-statement-on-medicare-sequest
https://mgma.com/data/data-stories/6-keys-to-addressing-denials-in-your-medical-pract
https://medcitynews.com/2021/03/how-can-telemedicine-evolve-in-the-post-covid-era/?rf=1
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Amy Lee, vice president and chief operating officer at Central Maine Medical Group (https://www.cmhc.org/cmmc/). Amy's here today to talk about the keys to better patient communication and using tools to help measure the ROI of those patient communications.
You can hear Amy speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference
Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge Visit MGMA.com/MPET for more information.
Thanks to Doleby for sponsoring this week’s show. Visit fusionnarrate.com/MGMA to see how Fusion Narrate, a cloud-based speech recognition platform by Dolbey, can speech enable your EHR.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
Nate Moore, CPA, MBA, FACMPE, president, Moore Solutions, shares his experiences with medical groups updating key metrics to overcome pandemic struggles.
To hear more from Nate, register today for the Medical Practice Excellence: Pathways Conference DX, May 11-13: https://www.mgma.com/pathwaysconference.
Learn more about Nate's latest book for MGMA, Even Better Data, Better Decisions: Advanced Business Intelligence for Medical Practices: https://www.mgma.com/resources/resources/products/even-better-data-better-decisions-ebook
Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
In this episode of the MGMA Week in Review podcast, we feature articles on vaccination sites, remote patient monitoring, and succession planning.
Sources in this episode:
https://www.kff.org/coronavirus-covid-19/poll-finding/kff-covid-19-vaccine-monitor-experiences-vaccine-access-information-needs/
https://www.medicaleconomics.com/view/your-doctor-will-remotely-see-you-now
https://www.mgma.com/data/data-stories/market-for-medical-group-physician-hiring-strong-a
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Bill Paschall, a vice president at Vivify Health (https://www.vivifyhealth.com/). Bill’s here today to talk about billing, reimbursements, and the optimization of remote patient monitoring platforms.
For more thought leadership insights, enjoy MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference.
Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on physician spending, the physician shortage, and the rollout of a new vaccine.
Sources in this episode:
https://www.ama-assn.org/system/files/2021-03/prp-covid-19-medicare-physician-spending.pdf
https://www.fiercehealthcare.com/practices/ama-medicare-physician-service-spending-declined-9-4b-first-half-2020
https://www.mgma.com/data/data-stories/measuring-the-toll-covid-19-took-on-the-physician
https://www.reuters.com/article/us-health-coronavirus-merck-co-johnson-j/biden-says-will-have-enough-covid-19-vaccine-for-every-u-s-adult-by-may-idUSKBN2AU1FN?il=0
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Matt Panegasser, national sales manager at Scrubin Uniforms (https://www.scrubin.com). Matt’s here today to talk about the medical apparel business and offer the unique perspective of providing healthcare uniforms and PPE during the COVID-19 pandemic.
For more thought leadership insights, consider attending MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference
Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on Covid-19 antibodies, PPP regulations, and mental health awareness.
Sources in this episode:
https://www.cnn.com/2021/02/24/health/covid-19-antibodies-coronavirus-reinfection-study-wellness/index.html
https://www.sba.gov/article/2021/feb/22/sba-prioritizes-smallest-small-businesses-paycheck-protection-program
https://www.fiercehealthcare.com/hospitals/money-behind-mental-health
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Kem Tolliver and Taya Moheiser. Kem and Taya are two of the most prominent experts in the field of revenue cycle management. They are the author of the book, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze (www.mgma.com/resources/resources/products/revenue-cycle-management-dont-get-lost-in-the-fi), they’re co-speakers at the upcoming MGMA Pathways Conference in May, and, most recently, they led the education for the popular Revenue Cycle Certificate program that is now available on-demand.
You can hear Kem and Taya speak at MGMA’s Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference
You can also register for their on-demand certificate program: Revenue Cycle Management at www.mgma.com/certification/acmpe-certificates/certificates/certificate-program-revenue-cycle-management-on
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
On December 2, 2020, the Centers for Medicare and Medicaid Services (CMS) published a Final Rule titled, “Modernizing and Clarifying the Physician Self-Referral Regulations,” that makes a number of modifications to the regulations around the Physician Self-Referral "Stark" Law. MGMA's Government Affairs office has closely monitored the new rule and has published advocacy letters and statements describing how the new rule will affect MGMA members.
In this Part 2 of installment of Executive Session, Tim Smith, CPA, ABV, principal in TS Healthcare Consulting. a consulting firm that focuses on valuing healthcare organizations and providing guidance on related federal regulations, including Stark, outlines the changes and what he sees regarding the new to "identify, quantify and justify" practice losses through the new framework for commercial reasonableness and fair market value for physician compensation arrangements.
Part 1 can be found at www.mgma.com/starkpodcast.
Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0).
In this episode of the MGMA Week in Review podcast, we feature articles on telehealth, telemedicine, and what patients expect from their virtual care.
Sources in this episode:
https://patientengagementhit.com/news/patient-satisfaction-with-telehealth-high-following-covid-19
https://www.mgma.com/resources/resources/quality-patient-experience/is-the-telehealth-boom-set-to-continue-in-2021-co
https://www.mgma.com/data/data-stories/almost-one-year-into-covid-19-patient-satisfactio
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Tony Stajduhar, president of Jackson Physician Search (www.jacksonphysiciansearch.com), a leader and innovator in the recruitment of physicians and advanced practice providers. Tony is here today to talk about the results from the recent Physician Retention Survey conducted by his organization.
You can access the white paper on physician retention that Tony discusses at https://www.jacksonphysiciansearch.com/white-paper-on-the-verge-of-a-physician-turnover-epidemic-physician-retention-survey-results
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
Check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
On December 2, 2020, the Centers for Medicare and Medicaid Services (CMS) published a Final Rule titled, “Modernizing and Clarifying the Physician Self-Referral Regulations,” that makes a number of modifications to the regulations around the Physician Self-Referral "Stark" Law. MGMA's Government Affairs office has closely monitored the new rule and has published advocacy letters and statements describing how the new rule will affect MGMA members.
In Part 1 of this two-part installment of Executive Session, Tim Smith, CPA, ABV, principal in TS Healthcare Consulting. a consulting firm that focuses on valuing healthcare organizations and providing guidance on related federal regulations, including Stark, outlines the changes and what he sees regarding the new to "identify, quantify and justify" practice losses through the new framework for commercial reasonableness and fair market value for physician compensation arrangements.
Part 2 will be available Monday, Feb. 22, at www.mgma.com/starkpodcast2.
Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0).
In this episode of the MGMA Week in Review podcast, we feature articles on the #LetDocsGiveShots social media campaign and provide a template on how to communicate with patients who have a vaccine hesitancy.
Sources in this episode:
https://news.bloomberglaw.com/health-law-and-business/doctors-cry-foul-over-being-left-out-of-covid-19-vaccine-push
https://www.mgma.com/landing-pages/letdocsgiveshots
https://www.mmm-online.com/home/channel/four-questions-to-ask-in-building-covid-19-vaccine-messaging/
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Jake Poore, President and Chief Experience Officer of Integrated Loyalty Systems. Jake is on the faculty of the American College for Healthcare Executives and served in a variety of roles during his decades-long tenure with Disney, including five years as senior manager of healthcare at the Disney Institute. Jake is here today to talk about what healthcare professionals can learn about the patient experience by modeling aspects of the Disney customer experience.
You can hear Jake speak at MGMA’s Medical Practice Excellence Pathways Conference in April. For more information go to mgma.com/pathwaysconference
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge Visit MGMA.com/MPET for more information.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
Welcome to the inaugural episode of a semi-regular podcast series from MGMA that delves into the performances and practices of successful medical groups, with insights from MGMA senior fellow for industry affairs David N. Gans, MSHA, FACMPE, on what MGMA Better Performers do that sets them above the rest in terms of operations, productivity, profitability and value.
You can read more about Dave's latest articles at www.mgma.com/datamine1020 and www.mgma.com/datamine121.
For more content like this, visit www.mgma.com/resources. Learn more about MGMA DataDive at www.mgma.com/data. Learn how to become an MGMA member at www.mgma.com/membership.
Host/Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro: "Something Elated," Broke for Free(CC BY 3.0 US)
In this episode of the MGMA Week in Review podcast, we feature content on burnout, physician stress, and behavioral health solutions.
Sources in this episode:
https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/managing-stress-anxiety.html
www.medpagetoday.com/blogs/kevinmd/90946
https://www.mentalhealthfirstaid.org/2020/04/self-care-tips-for-health-care-workers/
Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Laurie Baedke (https://www.lauriebaedke.com), Director of Healthcare Leadership Programs at Creighton University. Laurie is here today to talk about resiliency, resilient leaders and the habits of high-performing executives.
You can hear Laurie speak at MGMA’s Medical Practice Excellence Pathways Conference in April. For more information go to mgma.com/pathwaysconference
Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature three articles on vaccines, distribution shortages and a vaccine success story.
Sources in this episode:
https://www.mgma.com/news-insights/press/nation%E2%80%99s-physician-practices-left-out-of-covid-19
https://www.prnewswire.com/news-releases/blue-cross-blue-shield-of-massachusetts-alerts-members-about-covid-19-vaccine-fraud-schemes-301216464.html
https://www.theatlantic.com/politics/archive/2021/01/why-vaccination-slow-primary-care-doctors/617823/
Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Dr. Rich Parker, Chief Medical Officer of Arcadia (https://arcadia.io). Dr. Parker is here to explain why he believes the effort to achieve COVID-19 herd immunity through vaccination is “the single greatest patient engagement challenge of our lives.”
Thanks to Nuance and MGMA for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a live-stream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization.
Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information.
Finally, if you want to master the revenue cycle in your practice, register for the upcoming certificate program in revenue cycle management by visiting mgma.com/events.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on the Affordable Care Act, virtual care and vaccines and vaccination plans.
Sources in this episode:
https://mgma.com/resources/government-programs/mgma-2021-policy-outlook-what-group-practices-nee
https://www.newyorker.com/science/medical-dispatch/five-countries-five-experiences-of-the-pandemic
https://www.healthcaredive.com/news/klas-survey-providers-telehealth-virtual-care-vendor-satisfaction
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter.
If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we're joined by Dr. Omar Manejwala, Chief Medical Officer of DarioHealth (www.dariohealth.com). Dr. Manejwala discusses how COVID-19 has impacted America's comorbidity challenges, what the healthcare industry will be challenged with related to chronic conditions in 2021, and how remote patient monitoring can play a role in creating better outcomes for patients with chronic conditions.
Thanks to MGMA for sponsoring this week’s show. MGMA’s new Medical Practice Evaluation Tool is a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information.
Also, if you want to master the revenue cycle in your practice, register for the upcoming certificate program in revenue cycle management by visiting mgma.com/events.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening.
In this episode of the MGMA Week in Review podcast, we feature articles on President-elect Joe Biden's healthcare initiatives, physician compensation plans, and what it takes to be a compassionate leader.
Sources in this episode:
https://www.fiercehealthcare.com/hospitals/here-are-3-policies-biden-could-get-passed-democratic-senate-and-one-will-not
https://www.mgma.com/resources/resources/financial-management/physician-compensation-plan-essentials-for-2021-ma
https://hbr.org/2020/12/compassionate-leadership-is-necessary-but-not-sufficient
Additional resources:
To keep up with the latest healthcare legislation, visit mgma.com/advocacy
If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550
Keep up with the latest industry news by going to www.MGMA.com. If you have a story you want to share with us, email us at podcasts@mgma.com
In this episode of the MGMA Insights podcast, we feature healthcare leaders in an in-depth conversation discussing the innovations and benefits provided by EHR formulary information, for both prescribers and patients.
Panelists include:
Andrew Mellin, MD, MBA, Chief Medical Information Officer at Surescripts (https://surescripts.com)
Jill Helm, Pharm.D, Vice-President, Solutions Management, Veradigm Health(https://veradigm.com)
Pooja Babbrah, MBA, senior consultant and PBM practice lead with Point-of-Care Partners (https://www.pocp.com)
Thanks to SureScripts for helping make this episode possible and for their part in designing the content for the panel discussion.
And thanks to MGMA Events for sponsoring this week’s show. To register for the upcoming certificate program in revenue cycle management, go to mgma.com/events.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode of the MGMA Insights podcast, we're joined by Dr. Darin Vercillo, who is a practicing hospitalist as well as chief medical officer and co-founder of Central Logic (https://www.centrallogic.com/). Dr. Vercillo discusses how change management can be implemented as appointments return to being in person. He also talks about the best change management approaches to creating a positive workplace and how to inspire providers and support teams to engage and to enjoy practicing medicine again.
Source discussed: https://www.mgma.com/resources/quality-patient-experience/%E2%80%98in-this-together%E2%80%99-a-nyc-md%E2%80%99s-account-from-the-ep
Thanks to MGMA Events for sponsoring this week’s show. To register for the upcoming certificate program in revenue cycle management, go to mgma.com/events.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening.
Health IT expert Marion Jenkins, PhD, FHMISS, partner, HealthSpaces, discusses the rising trend of cyberattacks in healthcare and the role that end users play in protecting against them.
Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0).
In this episode of the MGMA Insights podcast, we’re joined by Chris Harrop, Sr. Editorial Manager at MGMA, and Craig Wiberg, Sr. Editor of Industry Insights at MGMA. Chris discusses the biggest trends in healthcare and the medical practice space that have emerged this year. Also, Craig joins us to talk about the challenges and innovations that have taken place with conferences and events during the pandemic.
To access and read the MGMA Stat special report discussed in this episode go to www.mgma.com/stat2020
Thanks to CareCredit for sponsoring this week’s show. Learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening.
In this episode of the MGMA Insights podcast, we’re joined by Mark Davis, CEO of Wasatch Pediatrics. Mark has joined the podcast before to discuss behavioral health integration in a medical practice, and he’s here today to talk about the lingering impact loneliness and isolation has had on both staff and patients during Covid-19, and he shares strategies that practices can implement to address this problem.
Sources in this episode:
https://www.mgma.com/resources/quality-patient-experience/insider-mark-davis-on-behavioral-health-integrati
https://nihcm.org/publications/addressing-loneliness-social-isolation-during-the-pandemic
https://acsjournals.onlinelibrary.wiley.com/doi/full/10.1002/cncy.22347
Thanks to CareCredit for sponsoring this week’s show. Learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening.
In this episode of the MGMA Insights podcast, we’re joined by Frank Brabec, MBA, CMPE and MGMA consultant. Frank has decades of experience in healthcare leadership and strategy and is with us today to talk about the benefits advanced practice providers offer a medical practice.
Thanks to CareCredit for sponsoring this week’s show. Learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening.
Epidemiology has taken center stage this year in the healthcare arena due to the global pandemic caused by COVID-19. In this episode of the MGMA Insights podcast, we’re joined by David Gutierrez, a practice administrator with Alamo Osteopathic. David brings a unique perspective to medical practice operations due to his background in epidemiology, his experience in stem cell biology, and his research into the future of workspace and how the digital age impacts job performance and organizational culture.
Thanks to Jackson Physician Search and to CareCredit for sponsoring this week’s show. Find out how JPS can help you reach the doctors you want to hire at jacksonphysiciansearch.com/clients.
And learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast.
Also, you can earn CEU credits and gain insights at the upcoming free webinar, "Improving Patient Satisfaction and Boosting Collections Through Cost of Care Conversations at the Point of Care" mgma.com/events/improving-patient-satisfaction-and-boosting-collec
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at twitter.com/MGMADaniel
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening.
COVID-19 emerged in an era when high-deductible healthcare plans covered nearly 24 million consumers with exceptionally high healthcare premiums and out-of-pocket costs, compared to the insured’s income. In this episode of the MGMA Insights podcast, Karen Zupko, president of Karen Zupko and Associates, explains how additional strain caused by this crisis, points to the need for healthcare providers to find ways to offer patients a better financial experience, especially as more patients face personal financial issues such as pay reductions, furloughs and job loss that may impact their health coverage and ability to pay for medical care.
Thanks to Waystar and to CareCredit for sponsoring this week’s show. Learn more about how Waystar helps practices bring in more revenue with fewer resources. Visit www.Waystar.com to learn more.
And learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast.
You can also access the white paper discussed in this episode at https://bit.ly/39vOIPl
And you can learn more about Improving "Patient Satisfaction and Boosting Collections Through Cost of Care Conversations at the Point of Care" at this upcoming free webinar: https://www.mgma.com/events/improving-patient-satisfaction-and-boosting-collec
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter @MGMA Daniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening.
Recent events have put the spotlight on some of the nation's most entrenched societal divides, resurfacing the concepts of implicit bias, unconscious bias and anti-bias. In this episode of the MGMA Insights podcast, Jessica Ellis-Wilson, CMPE, Principal, Practical Management Consulting, breaks down what biases are, how they cause unconscious discrimination, and how the best leaders are aware of their own biases and have strategies to neutralize them and ensure an inclusive culture for staff, providers and patients.
You can take the bias test described in the show at https://implicit.harvard.edu
Thanks to Payspan and to CareCredit for sponsoring this week’s show. Learn more about how Payspan can help deliver a better patient payment experience while optimizing practice financial management at https://payspan.com.
And learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
The American Medical Association (AMA) recently released guidance on “Reducing Unnecessary Burdens for Clinicians.” In today’s episode, Dr. Jay Anders, chief medical officer of Medicomp Systems (https://bit.ly/3f7k7IR), addresses EHR pain points such as usability and eliminating the “stupid stuff” to help decrease clinician stress as well as reduce physician burnout.
Thanks to Allscripts and to Greenway Health for sponsoring this week’s show. Learn more about how Allscripts can help you change what’s possible for your practice as you adapt to these uncertain times at www.Allscripts.com
And to learn more about Greenway Health’s EHR, practice management and revenue cycle management solutions, visit www.greenwayhealth.com or call 877-537-0063.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Anders Gilberg, senior vice president, MGMA Government Affairs, joins the Executive Session to recap the 2020 election and the likely ramifications of the incoming Biden administration for the Affordable Care Act, COVID-19 response and financial assistance for medical practices working through the pandemic.
Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior editorial manager, MGMA
Leaders in healthcare are facing a world that is anything but the status quo. In today’s episode, Katie Lawrence, MHA, CMPE, Director, Ambulatory Optimization & Integration, Prisma Health, examines how leaders can address change in their organizations to become more successful in engaging team members, physicians, and other stakeholders. As Katie says, leadership begins with self, and she talks about how leaders can identify their reactions to changes and how to authentically accept those reactions while understanding that others may not view the same change in the same way.
Katie she says one great source she often turns to is Dr. Brené Brown, a research professor who has spent the past two decades studying courage, vulnerability, shame, and empathy. You can learn more about her teachings at https://brenebrown.com.
Thanks to Sarepta Therapeutics and to Phreesia for sponsoring this week’s show. Read a new white paper from Sarepta Therapeutics at mgma.com/sarepta.
And to find out how Phreesia’s contactless intake workflows are helping practices eliminate the waiting room, visit https://bit.ly/3lm05MV.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Leadership in times of crisis is very different than during normal day-to-day operations. Today, we’re joined by Aimee Greeter, Senior Vice President with the Coker Group, who talks about key strategies to managing complex and stressful situations, and how best to pick up the pieces in a way that guarantees future stability and success moving forward.
Thanks to Sarepta Therapeutics and to R1RCM for sponsoring this week’s show. Read a new white paper from Sarepta Therapeutics at mgma.com/sarepta.
Access a thought leadership discussion with R1 and three physician group leaders to hear key learnings on sustaining positive practice performance. To attend this free educational program, please visit R1RCM.com/MGMA.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode, MGMA Data Analyst II Ryan Lawler explains the criteria used in the Better Performer process, and Steve Sinclair, CFO of Graves-Gilbert Clinic, discusses how data analysis has taken his practice to a new level and offers steps other practices can take to become a Better Performer.
Thanks to Sarepta Therapeutics and to R1RCM for sponsoring this week’s show. Read a new white paper from Sarepta Therapeutics at mgma.com/sarepta.
Access a thought leadership discussion with R1 and three physician group leaders to hear key learnings on sustaining positive practice performance. To attend this free educational program, please visit R1RCM.com/MGMA.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
The accelerating growth of value-based financial and quality performance contracts has put the independent private practice of medicine at risk because of the massive administrative burden. In this conversation with Keith Fernandez, MD, Chief Clinical Officer, Privia Health and Maureen Clancy, MBA, FACHE, CPC, SVP Operations, Privia Health, they will explore how technology, information at the point of care, and robust physician engagement and governance can make managing these complex issues in small practices possible.
Thanks to Dolbey and to R1 RCM for sponsoring this week’s show. Visit fusionnarrate.com/MGMA to see how Fusion Narrate can speech enable your EHR.
Access a thought leadership discussion with R1 and three physician group leaders to hear key learnings on sustaining positive practice performance. To attend this free educational program, please visit R1RCM.com/MGMA.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Medical practice leaders are no longer “swimming in a sea of question marks” in trying to manage the COVID-19 pandemic should infection numbers spike throughout flu season, according to Richard T. Schlosberg IV, MD, pediatrician at ABCD Children’s Pediatrics, San Antonio, Texas.
Dr. Schlosberg, who also is a member of the MGMA-ACMPE Board of Directors, joined William R. “Bill” Hambsh, CPA, FACMPE, MGMA-ACMPE Board Chair and chief executive officer, North Florida Women’s Care, Tallahassee, Fla., for a discussion of the ways telemedicine has been a “lifeline” in the early months of the pandemic and its potential for effective, quality care delivery going into future waves of the pandemic and long-term use in a variety of specialties.
Intro/outro: Jahzzar, "Joke" (CC BY-SA 3.0) Producer: Chris Harrop, MGMA senior editorial manager
As practices struggle to adapt to shifts in patient volume and changes in virtual visits, Sara Turley, chief of staff at Rush University Medical Center, has found success in this new normal by balancing the supply and demand of patient access. In this episode, Turley shares the strategic initiatives her practice has employed.
You can learn more insights on patient access at MGMA’s virtual healthcare event, the Medical Practice Excellence Conference, October 19-21. Register today at mgma.com/mpec20
Additional resources discussed in this episode: https://bit.ly/2SPuExM https://bit.ly/2IjMAi6
Thanks to ABILITY Network and to UPDOX for sponsoring this week’s show. To discover ways to enhance revenue through this pandemic and beyond, join ABILITY Network for a SPARK session on Monday, October 19 at 12:45 p.m. ET at the Medical Practice Excellence Conference.
And with its combined services of electronic fax, secure texting, video chat and electronic forms, Updox helps healthcare providers get more done. Updox is offering MGMA members a 20% discount on your first 12 months. Visit info.updox.com/mgma to learn more!
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode, Carol Wanke, Vice President, Post-Acute Revenue Cycle and Managed Care Operations - Sharp HealthCare, talks about how her practice added elements of game-play to create a fun, competitive, high-energy environment that helped boost revenue cycle management.
You can also hear Carol speak at MGMA’s virtual healthcare event, the Medical Practice Excellence Conference October 19-21. Register today at mgma.com/mpec20
Thanks to R1RCM and to United Health Care for sponsoring this week’s show. To learn more about how to sustain positive practice performance, register for the upcoming event, “Positioning Your Physician Organization for Success in Times of Change”. The event is Thursday, October 8th at 1pm eastern. To register, please visit R1RCM.com/MGMA.
And you can learn more about UHC and its efforts around interoperability by attending its interactive SPARK session on October 19th at the MGMA Medical Practice Excellence Conference or by visiting https://bit.ly/3lnTtgz
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In one practice, a tiered huddle system connected front line staff to all levels of leadership. The huddles empowered employees at all levels not only to do their work but to do the right work. We’re joined today by Keith Payne, Sr. Director Surgical Specialties and Hospital Affiliations at UC San Diego Health, who helped guide this process and explains key steps his team took to find success.
Thanks to R1RCM and the Medical Practice Excellence Conference for sponsoring this episode. To learn more about how R1's upcoming free webinar “Positioning Your Physician Organization for Success in Times of Change,” Thursday, October 8th at 1pm eastern, visit www.R1RCM.com/MGMA.
And to learn new skills and gain insights on making your practice more inclusive and empowering all of your employees, register for the Medical Practice Excellence Conference, which will be held Oct. 19-21st. Register today at mgma.com/mpec20
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
What does the latest data show about organizations that prioritize a culture of inclusiveness and one that embraces diversity? Based on his book by the same name, Michael C. Bush (https://bit.ly/3mFoJJA) shares these details in this episode of MGMA Insights, plus he talks about diversity, race relations, and how the Best Workplaces outperform their peers.
Thanks to Humana and the Medical Practice Excellence Conference for sponsoring this episode. To learn more about how Humana’s resources and tools are making healthcare easier to navigate go to http://valuebasedcare.humana.com.
And to learn new skills and gain insights on making your practice more inclusive and empowering all of your employees, register for the Medical Practice Excellence Conference, which will be held Oct. 19-21st. Register today at mgma.com/mpec20
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Adrienne Lloyd, MHA, FACHE, MGMA Consultant and CEO/founder, Optimize Healthcare, joins the Executive Session podcast to discuss her focus on coaching healthcare executives and physician leaders to drive personal and practice transformation.
Lloyd's upcoming program kicking off Oct. 5, Day Zero Blueprint, provides a step-by-step strategy to drive alignment and engagement across an organization. Visit mgma.com/events/day-zero for more information. If you are interested, you can also schedule a strategy call with Adrienne at bit.ly/dayzeroblueprint.
Audio credit: "yesterday" by Jahzzar (CC BY-SA 4.0) Producer: Chris Harrop, MGMA senior editorial manager
Advanced analytics can help predict and manage appropriate care, but an equally important factor is a strong provider-patient relationship. Drawing on her work and leadership as the Chief of Digital Innovation for Seattle's Children's Hospital, Dr. Wendy Sue Swanson (https://bit.ly/2Ru6A2X) discusses how revolutionizing electronic communication can foster effective provider-patient relationships while maintaining the essential human element.
To learn more from Dr. Swanson, you can hear her keynote address at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB.
Thanks to First Healthcare Compliance and NextGen Healthcare for sponsoring this episode. Visit https://bit.ly/33yPkz8 to learn more about the First Healthcare Compliance platform. And to learn more about how NextGen Healthcare is empowering the transformation of ambulatory practices, visit https://bit.ly/3kfVbA0.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode of the MGMA Insights Podcast, we feature physicians and pharmacist executives from leading EHRs in a thought leadership conversation on a pressing topic of shared importance: Price transparency in EHRs and prescription affordability.
Panelists include:
Andrew Mellin, MD, MBA, Chief Medical Information Officer at Surescripts Jeffrey Hyman, M.D., Chief Medical Officer, eMDs Jill Helm, Pharm.D, Vice-President, Solutions Management, Veradigm Health Jason Wilson, MBA, BSN, RN, Senior Director Clinical Advisory Consulting Services, Greenway Health
Thanks to SureScripts for helping make this episode possible and for their part in designing the content for today’s panel discussion. As discussed in this episode, a one-minute conversation about medication costs can have an enormous impact on patients, and they will leave for the pharmacy confident they can afford and start their medication. Also, it allows you to avoid the hassle and interruptions from script rework.
To have those crucial patient conversations, try these five medication cost “conversation starters” at https://bit.ly/3k1Rzl0. In addition, you can find out if price transparency is available in your EHR at https://bit.ly/32aJgxr.
You can learn more about how to have crucial conversations with patients at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB.
Thanks to First Healthcare Compliance and CareCredit for sponsoring this episode. To learn more about the First Healthcare Compliance platform, go to https://1sthcc.com. And to learn more about how CareCredit is helping providers deliver a better patient financial experience, visit CareCredit.com/MGMAPodcast.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode of the insights podcast, we're joined by Colin Carr, founder and CEO of CARR(https://bit.ly/3gXwgQ1), a provider of commercial real estate services for healthcare tenants and buyers. Carr is here to discuss potential real estate opportunities for medical practices. He also explains how to reassess space design in a medical practice, leasing versus purchasing, and how to assess your real estate options.
To learn more from Carr, you can hear him speak at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB.
Thanks to First Healthcare Compliance and CareCredit for sponsoring this episode. To learn more about the First Healthcare Compliance platform, go to https://1sthcc.com. And to learn more about how CareCredit is helping providers deliver a better patient financial experience, visit CareCredit.com/MGMAPodcast.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode, we're joined by Dr. Michael Greiwe, who is Director of Orthopaedic Research at OrthoCincy and Founder and CEO of OrthoLive and SpringHealthLive. Dr. Greiwe is here to discuss the flexibility of using telemedicine, telemedicine implementation in the Covid-19 era, and how to engage with patients using new technology.
You can learn more about telehealth at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB.
Thanks to MGMA Consulting for sponsoring this week’s show. To learn more about how consulting can transform your practice go to https://bit.ly/3hDdaj7.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
The COVID-19 crisis has illuminated aspects of leadership that need addressing. This week, we welcome a guest, Tasha Eurich, who is a leadership expert and has a PhD in industrial organizational psychology. Tasha explains what it takes to be a future-ready leader, action steps to becoming more self-aware in the workplace, and provides a case study on how one leader has made great strides in leading his team.
If you want to find out how self-aware you are, go to Tasha's website at www.insight-quiz.com and take a free assessment.
To learn more from Tasha, you can hear her keynote address at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB.
Thanks to Audi and CareCredit for sponsoring this episode. Visit bit.ly/3kn6hV0 to learn more about the MGMA Audi Incentive Program. And to learn more about how CareCredit is helping providers deliver a better patient financial experience, visit CareCredit.com/MGMAPodcast.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at https://twitter.com/MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
As concerns over COVID-19 increased, many physicians have opted to see fewer patients in their offices and expanded their use of telemedicine. However, as practices increase their use of telemedicine, many doctors and patients have expressed concern that the level of care may not be equal to the traditional office visit and that telemedicine may compromise the physician-patient relationship.
At the same time, some healthcare leaders describe the problems with telemedicine as growing pains that can be overcome with training and increased familiarity with the technology.
In this episode, Dr. Michael Nochomovitz, Chief Clinical Partnerships Officer, Devoted Health, and the former Senior Vice President and Chief Clinical Integration & Network Development Officer, New York Presbyterian; and Dr. Rahul Sharma, Professor and Chairman, Department of Emergency Medicine, Weill Cornell Medicine / New York-Presbyterian, New York, discuss their work in advancing the idea of a "medical virtualist" and the skillset needed to effectively deliver telemedicine.
Visit mgma.com/podcast for more podcasts, as well as mgma.com/covid-19 for MGMA's COVID-19 Recovery Center.
Produced by Chris Harrop, MGMA senior editorial manager
Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
In this week's episode, we're joined by Dr. Richard Pan, a pediatrician and Democratic State Senator, representing Sacramento, Calif. He chairs the California Senate Committee on Health and discusses how the medical community can promote clear messaging about the pandemic and how they have an opportunity to be the trusted voice to patients and their communities.
Recently Dr. Pan partnered with Dr. Bill Frist, former Republican Senate majority leader and Max G. Bronstein, founder of the Journal of Science Policy & Governance, for a STAT article (https://bit.ly/2FuP9fR) to encourage clinicians to start having conversations with their patients now to discuss the potential benefits and risks of a COVID-19 vaccine before one becomes publicly available to start driving adoption of community immunity.
You can learn more from industry experts at MGMA’s virtual Medical Practice Excellence Conference. You can register for the event at bit.ly/3ahdelB.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Thanks to Audi for sponsoring this episode. Visit bit.ly/3kn6hV0 to learn more about the MGMA Audi Incentive Program.
In this episode of the MGMA Insights Podcast, we're joined by Doral Jacobsen, MBA, FACMPE, CEO, Prosper Beyond. Doral discusses payer contracting during the pandemic, total cost of care, telehealth, and staffing considerations as a result of COVID-19.
You can hear more from Doral and other industry experts at MGMA’s virtual Medical Practice Excellence Conference, where she’ll co-present sessions on “Total Cost of Care 2.0: The Quality Payment Program and Beyond” and “RPM and Telehealth: Strategies to Transform Practices to Virtual Health.” You can register for the event at https://bit.ly/3ahdelB.
If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Thanks to Audi for sponsoring this episode. Visit bit.ly/3kn6hV0 to learn more about the MGMA Audi Incentive Program.
We're joined in this episode by Amy Lafko, founder of Cairn Consulting Solutions. Amy provides an action plan on how to improve your emotional intelligence, helping you navigate stressful situations and difficult times.
Visit https://cairncs.com/eq-e-book-sign-up to access the free EQ e-book Lafko referenced in this episode. The first five listeners to take advantage of this special offer will receive the chance to take an EQ assessment and go over the results with Amy.
Thanks to Audi for sponsoring this episode. Visit https://bit.ly/3kn6hV0 to learn more about the MGMA Audi Incentive Program.
In this episode of the MGMA Insights podcast, we're joined by Matt W. Lambert, MD, chief medical officer, Curation Health, Washington, D.C., and Kyle Swarts, chief growth officer, Curation Health. They're here to talk about the advantages an A.I.-enriched clinical documentation improvement (CDI) program can have for patient care, provider workflow and risk adjustment.
MGMA Insights is presented by Daniel Williams, Decklan McGee and Rob Ketcham.
If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel.
Thanks to CareCredit for sponsoring this episode.
Visit gosyf.com/2NGkHQX to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
In this episode of the MGMA Insights podcast, we’re joined by JaeLynn Williams, CEO, Air Methods, for a discussion on the rising trend of delayed care. According to Kaiser Family Foundation survey results released in late May, almost half of all Americans say they or someone they live with has deferred medical care due to the COVID-19 outbreak.
MGMA Insights is presented by Daniel Williams, Decklan McGee and Rob Ketcham.
If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel.
Thanks to CareCredit for sponsoring this episode.
Visit gosyf.com/2NGkHQX to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
In this episode of the MGMA Insights podcast, we’re joined by Suzet McKinney, DrPH, MPH, CEO and executive director, Illinois Medical District, for a discussion on public health, underserved and vulnerable populations, social determinants of health, and how they all tie into COVID-19 and the country’s current civil unrest. McKinney is the only female Black CEO of a major medical district in the United States, an adjunct instructor at Harvard’s School of Public Health as well as a strategic resource for the State of Illinois’ COVID-19 efforts.
MGMA Insights is presented by Daniel Williams, Decklan McGee and Rob Ketcham.
If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel.
Thanks to CareCredit for sponsoring this episode.
Visit gosyf.com/2NGkHQX to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
In this episode of the MGMA Insights podcast, we’re joined by Avni Thakore, MD, FACC, chief medical officer, CHS Physician Partners Medical Group, who has experienced noticeable success since implementing a virtual care delivery model for high-risk congestive heart failure patients.
“This is part of our future,” she said. “In terms of being able to engage with our most vulnerable patients in their home and in a manner where we have continuity of care with them, without them having to physically access us in person in the office, I think that’s a shift that’s happened and is going to stay with us.”
MGMA Insights is presented by Daniel Williams, Decklan McGee and Rob Ketcham.
Thanks to CareCredit for sponsoring this episode.
Visit https://gosyf.com/2NGkHQX to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
In this episode of the MGMA Insights podcast, we’re joined by Steve McMillen, senior manager, ECG Management Consultants, and Brian Bacak, MD, FAAFP, UCHealth Patient Line, associate vice chair for clinical affairs, department of family medicine, University of Colorado Denver School of Medicine.
They're here to talk about how patients have become increasingly savvy about how they access care, and how providers have in turn become increasingly focused on meeting these modern expectations through adaptive leadership and change management strategies.
To hear more from McMillen, Bacak and a host of other healthcare experts, register for the Medical Practice Excellence Conference at www.MGMA.com/MPEC.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. Visit gosyf.com/3efvXzu to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
To streamline your uniform program and experience the Scrubin difference, visit mgma.scrubin.com/home
If you like the show, please rate and review it wherever you get your podcasts. So you never miss an episode, you can subscribe at one of the following platforms:
Apple Podcasts (apple.co/368IdOB) Google Play (bit.ly/2paMqAJ) Spotify (spoti.fi/2Nwu59p) Stitcher (bit.ly/2NmAF1M)
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Healthcare facility design expert and longtime MGMA member David Baker joins the Executive Session podcast to explore how waiting rooms have largely been replaced during COVID-19, and what the future of health facility design holds in terms of efficiency and safety for ambulatory clinics.
You can find Baker's previous appearance on the Executive Session podcast here: https://www.mgma.com/resources/business-strategy/executive-session-before-redesigning-a-medical-pr.
For more COVID-19 resources and content, visit the MGMA COVID-19 Recovery Center: https://www.mgma.com/covid-19.
INTRO/OUTRO: "Nice Ray," HemiJinks [CC 3.0 BY-SHARE ALIKE]
Jennifer Thompson, president, Insight Marketing Group, joins the MGMA podcast to discuss how she’s helping medical practices amplify their messaging through social media and other creative marketing avenues.
To access the checklists, templates, podcast and other resources Thompson references in this episode, visit https://insightmg.com.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. Visit https://gosyf.com/3efvXzu to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. You can also connect with fellow members and healthcare peers at https://community.mgma.com/home.
If you like the show, please rate and review it wherever you get your podcasts. So you never miss an episode, you can subscribe at one of the following platforms:
Apple Podcasts (https://apple.co/368IdOB) Google Play (https://bit.ly/2paMqAJ) Spotify (https://spoti.fi/2Nwu59p) Stitcher (https://bit.ly/2NmAF1M)
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Tony Stajduhar, Kathy Cooperman and Russ Livingston join the MGMA Insights podcast to discuss the healthcare job market, physician recruitment and the psychological impact the COVID-19 pandemic has had on healthcare workers.
Stajduhar is the president of Jackson Physician Search, Cooperman is an executive coach and president of KC Leadership Consulting, and Livingston, MD, is a consultant and psychiatrist specializing in child and adolescent psychiatry.
Don’t miss the chance to hear more from Stajduhar, Cooperman and Livingston on June 11, when they’ll present an MGMA webinar on “Hiring Physicians in the ‘New Normal’ by Addressing the Psychological Dimension of COVID-19.” Visit mgma.com/events for more info or to register for the event, which is eligible for ACMPE, ACHE, CPE (live only) and CEU credit.
Thanks to Scrubin Uniforms for sponsoring this episode. To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. You can also connect with fellow members and healthcare peers at https://community.mgma.com.
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts, Google Play, Spotify, Stitcher or countless other platforms to make sure you never miss an episode.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics.
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID.
You can also connect with fellow members and healthcare peers at https://community.mgma.com/home.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. To learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast.
To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home.
If you like the show, please rate and review it wherever you get your podcasts.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Brian Ramos, MBA, CMPE, chief operating officer, Capital Anesthesia Partners, and president, Maryland MGMA, joins the MGMA Insights podcast to offer strategies for practices to consider as they resume operations in today’s “new normal.”
“The hardest part about this is that everything that we’ve done for the past two months has been new,” Ramos said. “We’ve had to collect and analyze and then act on new information. As we start thinking about reopening, we really need to consider our practices as startups, because that’s what we are.”
Resources:
For a checklist on reopening your practice, visit https://www.mgma.com/MGMA/media/files/pdf/MGMA-Practice-Reopening-Checklist.pdf?ext=.pdf
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID.
You can also connect with fellow members and healthcare peers at https://community.mgma.com/home.
If you like the show, please rate and review it wherever you get your podcasts.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Thanks to CareCredit for sponsoring this episode. To learn how they're providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast.
In this episode of the MGMA Insights podcast, we’re joined by Nancy Enos, FACMPE, CPMA, CPC-I, CEMC, independent consultant, MGMA, principal, Enos Medical Coding. In her 40 years in practice management, Enos has never seen as many major – and frequent – coding and billing changes as she has since the start of the COVID-19 crisis. Many have stemmed from the rapid expansion of telehealth services, which, while challenging for billing staffs, have proven rather convenient for patients.
“I’m hoping that after this is over, there’ll be a lot of consideration before things go back to the previous stringent rules about originating site and telehealth platforms,” Enos said. “Now that patients have been introduced to this service delivery, once you give something, it’s very difficult to take it away.”
Enos and other industry experts will be presenting an MGMA online seminar May 21 on “Coding Essentials for the Non-Coder,” with a spotlight on telehealth and COVID-19.
To register for the seminar, visit: https://bit.ly/36iFfHM
Resources: COVID-19 Coding Cheat Sheet: https://www.mgma.com/MGMA/media/files/pdf/MGMA-CodingBillingReimbursement-May2020.pdf
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID.
You can also connect with fellow members and healthcare peers at https://community.mgma.com.
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts, Google Play, Spotify, Stitcher or countless other platforms to make sure you never miss an episode.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Thanks to CareCredit for sponsoring this episode. To learn how they're providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast.
As part of MGMA’s efforts during National Military Appreciation Month, we are sharing stories from those who are serving or have served.
This week, we shine a spotlight on Jimmie Holland, MBA, MHA, FACMPE, performance improvement manager, HCA Physician Services Group, who recently joined the MGMA Insights podcast to discuss his military background and transition to healthcare administration.
“The military training model’s built to be continuous,” he said. “So, the training I’m doing now is just another brick in the same house I started building back then.”
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. Also, to register for the May 21st Online Seminar: Coding Essentials for the Non-Coder, with a spotlight on telehealth and COVID-19, go to www.mgmg.com/events. You can also connect with fellow members and healthcare peers at www.community.mgma.com.
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts, Google Play, Spotify, Stitcher or countless other platforms to make sure you never miss an episode.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode of the MGMA Insights podcast, we learn that there’s no perfect blueprint for medical practices to follow on how to survive the COVID-19 crisis. But according to MGMA President and CEO Halee Fischer-Wright, MD, MMM, FAAP, FACMPE, there is still hope for the future – and with it, the chance for healthcare leaders to rise above as they work toward establishing some semblance of a new normal.
As practices continue to move forward, Fischer-Wright emphasized the need for administrators and executives to embrace “the care aspect” of their positions. Curiosity, connection and communication can all be helpful tools for keeping teams happy and productive.
Resources: To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID.
To register for the May 21st Online Seminar: Coding Essentials for the Non-Coder, with a spotlight on telehealth and COVID-19, go to https://www.mgma.com/events/online-seminar-coding-essentials-for-the-non-c-(7)
You can also connect with fellow members and healthcare peers at www.mgma.com.ww.mgma.com.
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts, Google Play, Spotify, Stitcher or countless other platforms to make sure you never miss an episode.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Thanks to nThrive for sponsoring this episode. For more on how nThrive is helping organizations drill into their physician data and achieve substantial results, visit www.nThrive.com. You can also click here to check out their recent on-demand webinar titled “Leverage Data Analytics During COVID and Beyond to Improve Physician Practice Profitability,” which is eligible for ACMPE, ACHE and CEU credits.
Frank Chapman, MBA, director of strategic development for the Ohio Gastroenterology Group, talks about his work in helping craft guidance for resuming elective GI endoscopy and practice operations after the initial wave of the COVID-19 pandemic and what changes practice leaders should make to ensure the "new normal" is safe for patients and providers.
Find more content and resources free to all in the MGMA COVID-19 Resource Center at www.mgma.com/covid-19.
Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
In this episode, we talk with Andrew Swanson, CMPE, MPA, vice president, industry insights and business intelligence, MGMA (www.mgma.com), about the recently announced Medical Practice Excellence Conference, Oct. 18-21 in San Antonio, Texas. Born out of MGMA’s longstanding Annual Conference, the Medical Practice Excellence Conference (www.mgma.com/events) serves as a way to celebrate and spark meaningful conversation among the greater healthcare community – not just MGMA membership.
“We’re really excited about it,” Swanson said. “What we’re envisioning for this event is to have all the best and brightest … leaders in medical practices, all around the country, even globally, come and talk about what makes excellence in medical practice. As we’re planning our first, I think it’s started to illuminate not just best practices, but really cutting-edge things that people can learn from and bring back to their medical groups.”
Thanks to nThrive for sponsoring this episode. For more information on how nThrive is helping organizations drill into their physician data and achieve substantial results, visit www.nThrive.com.
Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. You can connect with the podcast for suggestions and comments at @MGMADaniel and @MGMAInsightsPod.
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.
Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.
In this episode, we’re joined by Dhruv Khullar, MPP and practicing MD at Weill Cornell New York-Presbyterian (www.nyp.org). An assistant professor and regular contributor to such publications as The New York Times, Washington Post, Wall Street Journal, USA Today and The Atlantic, Khullar shares his perspective as a hospitalist in the heart of the U.S. COVID-19 crisis. You can read his New Yorker articles here (www.newyorker.com/contributors/dhruv-khullar)
“We’re taking all available precautions that we can, but there’s no doubt that there’s some level of risk. I’m just blown away by the level of professionalism of our nurses and our doctors and respiratory therapists and PAs that get up and go to work and assume that risk to care for their patients.” -- Dhruv Khullar
Thanks to nThrive for sponsoring this episode. For more information on how nThrive is helping organizations drill into their physician data and achieve substantial results, visit www.nThrive.com.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. You can connect with the podcast for suggestions and comments at @MGMADaniel and @MGMAInsightsPod.
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.
Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.
In this episode, we’re joined by Shane Lunsford, MBA, CCT, CST, administrative director; Valerie Krall, MA, LCMHC, director, behavioral medicine; and Allison McCarty, MSW, LCSW, behavioral health care manager – all with Mountain Area Health Education Center (MAHEC, www.mahec.net) in Ashville, North Carolina. The COVID-19 crisis has forced the trio to navigate a quick transition to telehealth and to find new ways to manage the mental health of their patients, as well as their own.
“As therapists, we’re not only trying to manage our own emotions around what is happening, but we’re holding the emotions of all of our clients right now that we care for a lot.” – Allison McCarty
Thanks to nThrive for sponsoring this episode. For more information on how nThrive is helping organizations drill into their physician data and achieve substantial results, visit www.nThrive.com.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.
Keep up with the latest updates by visiting the MGMA COVID-19 Action Center www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.
In this episode, we’re joined by Kat Olson, RN, BSN, Lutheran Medical Center, Wheat Ridge, Colo. Like so many essential healthcare professionals across the country and globe, Olson’s day-to-day now includes PPE shortages, visitation restrictions and fear of transmission, among other serious concerns.
As Olson says, "It’s really hard for the family members, not being able to be there with their loved ones in the hospital. That’s why one of my biggest things is making sure the families are in the loop of what’s going on with the patient. … It really puts the families at ease when you talk to them."
Thanks to Midmark for sponsoring this episode. For more on how Midmark is transforming healthcare delivery through their real-time locating system, visit www.midmarkRTLS.com.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients. Keep up with the latest updates by visiting the MGMA COVID-19 Action Center.
In this episode, we’re joined by Dan Diamond, MD, author, speaker and coach. Diamond is known as an international disaster physician and was among the first response teams following disasters in New Orleans, Haiti, the Philippines and others. He’s set to help close MGMA20 | The Operations Conference Online April 17 with a keynote session titled, “Unstoppable: Leading Change in a High-Stakes World.”
For more information or to register for the online conference, visit www.mgma.com/TOC. To see Diamond’s resources related to burnout, to find his podcast or to browse his content specifically focused on COVID-19, visit www.dandiamondmd.com. You can also connect with fellow MGMA members and healthcare peers at www.community.mgma.com.
Thanks to Midmark for sponsoring this episode of MGMA Insights. For more on how Midmark is transforming healthcare delivery through their real-time locating system, visit www.midmarkRTLS.com. You can also click here to check out Midmark’s recent on-demand webinar titled “Outpatient Design: Using Data to Improve Patient Access and Satisfaction,” which is eligible for ACMPE, ACHE and CEU credits.
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.
This crisis has made a challenging role even harder for CEOs and other healthcare executives, but many are rising to the occasion and implementing the necessary steps to maintain operations and -- more importantly -- patient safety.
In this episode, we’re joined by Christi R. Siedlecki, MSN, RN, FACMPE, Chief Executive Officer, Grants Pass Clinic and President, Oregon Medical Group Management Association. Siedlecki details the challenges her practice is facing.
You can keep up with the latest MGMA coverage by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid.
You can also connect with fellow members and healthcare peers at www.community.mgma.com.
Additional resources:
www.cdc.gov/coronavirus/2019-ncov/index.html
www.who.int/emergencies/disease…el-coronavirus-2019
Stay safe and thanks for listening.
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.
In this episode, we’re joined by Robert Pearl, MD, author, Forbes healthcare contributor, Stanford University Medical and Graduate Business School professor and former CEO of The Permanente Medical Group. Pearl is set to open MGMA20 | The Operations Conference Online April 16 with a keynote session titled, “The Future of American Healthcare: Four Pillars for Transformation.”
For more information or to register for the online conference, visit www.mgma.com/TOC. To sign up for Pearl’s monthly newsletter, learn more about his book or browse his latest content, visit www.robertpearlmd.com.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Thanks to Biome, Midmark and SR Health by Solutionreach for sponsoring this episode of MGMA Insights.
To learn about how the Biome solution, powered by artificial and augmented intelligence, can improve your cardiovascular service line’s performance today, visit www.biome.io/solutions.
For more on how Midmark is transforming healthcare delivery through their real-time locating system, visit www.midmarkRTLS.com. You can also go to www.mgma.com/events to check out Midmark’s recent on-demand webinar titled “Outpatient Design: Using Data to Improve Patient Access and Satisfaction,” which is eligible for ACMPE, ACHE and CEU credits.
To explore how SR Health by Solutionreach can help improve your organization’s healthcare communication, visit www.srhealth.com. You can also register for their upcoming MGMA seminar titled “Taking Patient Text Messaging to the Next Level with A.I. and Other Tech,” which is eligible for ACMPE, ACHE and CEU credits, by going to www.mgma.com/events
In this special episode of the MGMA Insights podcast, we continue our series on COVID-19 and how it’s impacting healthcare professionals and their patients. Experts agree that one of the most promising ways to flatten the curve is through quarantine or isolation. This is especially important with the senior community.
To help explain the challenges of keeping seniors safe, we’re joined today by geriatric neuropsychologist Bill Mansbach, who is CEO and founder of Counterpoint Health Services, a multi-disciplinary behavioral healthcare company specializing in geriatrics and dementia care.
If you're a healthcare professional and you want to know more information about how COVID-19 might impact geriatric patients, particularly those that are in long term care, email info@thebcat.com. If you’re a family member or loved one and want more information, go to www.enrichvisits.com.
You can keep up with the latest MGMA coverage by visiting the MGMA COVID-19 Action Center at MGMA.com/covid.
Additional resources:
www.cdc.gov/coronavirus/2019-ncov/index.html
www.who.int/emergencies/disease…el-coronavirus-2019
In this special episode of the MGMA Insights podcast, we continue our series on COVID-19 and how it’s impacting healthcare professionals and their patients. Experts agree that one of the most promising ways to keep patients and staff safe is through telehealth.
To help explain the recent policy changes by CMS, we're joined by Anders Gilberg, Sr. Vice President of Government Affairs with MGMA.
Also joining us to discuss the importance and best practices of telehealth and remote health as it relates to COVID-19 are Christian Milaster and Kathy Lentendre with Ingenium Healthcare Advisors.
You can keep up with the latest MGMA coverage by visiting the MGMA COVID-19 Action Center at MGMA.com/covid.
You can also track the advocacy Anders and his team is doing by typing #MGMAAdvocacy on your social media platforms.
And, you can learn more about telehealth education and best practices from Christian and Kathy by following them on LinkedIn:
Christian is at linkedin.com/in/christianmilaster
Kathy is at linkedin.com/in/kathyletendre
Additional telehealth information is available through Christian's weekly newsletter Telehealth Tuesday at IngeniumDigitalHealth.com/newsletter.
Additional resources:
www.cdc.gov/coronavirus/2019-ncov/index.html
www.who.int/emergencies/disease…el-coronavirus-2019
In this episode of the MGMA Insights podcast, we continue a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, emergency preparedness, patient education, advocacy and more.
You can keep up with the latest by visiting the MGMA COVID-19 Action Center at MGMA.com/covid.
Our guest is Peter Valenzuela, MD, MBA, chief medical officer, Sutter Medical Group of the Redwoods. Here are a handful of highlights from his interview:
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(6:54) “We actually have calls every morning at 7 a.m. with the local team, and it includes our managers and our physician leaders. We talk about whether there's any new cases, whether we have any PPE equipment or use that we've had, and then whether there's anybody out on furloughs or out on leave secondary to this COVID-19 situation. I think it's keeping everybody on the same level as far as what we're doing and what our plans are.”
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(9:29) “We've actually been really good about being efficient with our equipment because we set up an actual COVID clinic, where we screen out patients who answer positively to the screening questions. … If they answer positively to those, we redirect them to a separate clinic that we have where we do nothing but COVID-19 screening. That has kind of helped shift those patients from our main care center sites to one area where we can control the use of the testing kits, as well as the PPE.”
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(21:24) “I think that the benefit with the fires for us was that we knew that [it] eventually was going to come to an end and then we'd be able to start up again, and we were able to plan around the fire containment. With the COVID virus, it's different because it's so novel and we don't know when we're going to reach a peak and when it's going to come down.”
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Thanks to Biome, Midmark and SR Health by Solutionreach for sponsoring this episode of MGMA Insights.
To learn about how the Biome solution, powered by artificial and augmented intelligence, can improve your cardiovascular service line’s performance today, visit biome.io/solutions.
For more on how Midmark is transforming healthcare delivery through their real-time locating system, visit midmarkRTLS.com. You can also click here to check out Midmark’s recent on-demand webinar titled “Outpatient Design: Using Data to Improve Patient Access and Satisfaction,” which is eligible for ACMPE, ACHE and CEU credits.
To explore how SR Health by Solutionreach can help improve your organization’s healthcare communication, visit srhealth.com. You can also click here to register for their upcoming MGMA seminar titled “Taking Patient Text Messaging to the Next Level with A.I. and Other Tech,” which is eligible for ACMPE, ACHE and CEU credits.
In this special episode of the MGMA Insights podcast, we continue a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, patient education, advocacy and more. You can keep up with the latest by visiting the MGMA COVID-19 Action Center at MGMA.com/covid.
Joining us here is Kelly Ladd, CMPE, CEO, Practice Administrator, Piedmont Internal Medicine. Here are highlights from her interview:
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“I just don’t feel like some of these folks understand what’s happening on the frontline of the physician office. They don’t understand that we are not able to get basic protection like surgical masks, gloves are on backorder, and that we cannot do these tests.”
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“We don’t have the test, and if we had the test, we can’t perform the test because we don’t have the proper safety equipment to do so. Thus far, I don’t know if I have any huge momentum in getting the attention of some of our officials to help us out – but I sure am trying.”
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“To me, it seems that if people are going to put the doctors and the doctor’s offices on the frontline in testing the virus, that people need to make sure we have the resources to do so. I kind of equate it to, if we’re going to war and the Marines land, would you send the Marines in without a gun? Of course not.”
Previous episode in the series: COVID-19 Update: An action plan for medical practices and healthcare professionals (https://bit.ly/3aUWqjG)
Jason Persoff, MD, internal medicine and assistant director of emergency preparedness at University of Colorado Hospital, discusses COVID-19, how to be prepared for emergency response and keeping healthcare workers safe while responding to the pandemic.
Audio: "Waltz for Zacaria," Blue Dot Sessions
For more Executive View content, visit mgma.com/executiveview. For MGMA's COVID-19 Action Center, visit mgma.com/covid.
In this special episode of the MGMA Insights podcast, we begin a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, patient education, advocacy and more.
Joining us for this episode is Phil Boucher, MD, FAAP, Lincoln Pediatrics Group.
For more information from Phil go to lincolnpedsgroup.com/whats-new/coronavirus-tips/ or https://drb.show/coronavirus
You can keep up with the latest MGMA coverage by visiting the MGMA COVID-19 Action Center at MGMA.com/covid.
Additional resources:
https://www.cdc.gov/coronavirus/2019-ncov/index.html
https://www.who.int/emergencies/diseases/novel-coronavirus-2019
In this episode of the MGMA Insights podcast, we’re joined by Joe Ebinger, MD, clinical cardiologist and director of clinical analytics for the Smidt Heart Institute at Cedars-Sinai Medical Center. Ebinger is passionate about using data-driven solutions to improve healthcare quality, decrease costs and increase value at a population level.
The following are highlights from Ebinger’s interview:
• “Data for data’s sake isn’t worth anything. What you want to be able to do is take that and turn it into something that is actionable.”
• “The hard part within healthcare systems is there’s no single platform that can handle all aspects of patient care. The EHR doesn’t measure the hemodynamics in our cath lab or run the CT scanners. The EKG machines don’t talk to finance. Registry data is extracted from notes and submitted to external systems. It’s really pulling this all together, which I think is one of the most integral parts of what we do.”
• “There’s so much clinically available data that you can look at. Don’t just let it float out into the ether. Harness it. Validate it and integrate it with the disparate data sources across your institution and partner with those caring for patients. If you can do that, you’re going to be able to really improve the lives of your patients every day.”
Here are some links and references related to this week’s show: • Data Mining Techniques Could Improve Cancer Gene Therapies (bit.ly/38DRm1p) • One-Third of Young Providers Overwhelmed by Patient Data, Analytics (bit.ly/2IG95KZ) • The data-driven transformation in healthcare: Cedars-Sinai CIO outlines his strategy (bit.ly/2xst3qv)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Thanks to Biome, Midmark and Solutionreach for sponsoring this episode of MGMA Insights.
To learn about how the Biome solution, powered by artificial and augmented intelligence, can improve your cardiovascular service line’s performance today, visit biome.io/solutions.
For more on how Midmark is transforming healthcare delivery through their real-time locating system, visit midmarkRTLS.com. You can also click here (bit.ly/39AarD3) to check out Midmark’s recent on-demand webinar titled “Outpatient Design: Using Data to Improve Patient Access and Satisfaction,” which is eligible for ACMPE, ACHE and CEU credits.
To explore how Solutionreach can help improve your organization’s healthcare communication, visit srhealth.com. You can also click here (bit.ly/3cJvUvb) to register for Solutionreach’s upcoming MGMA seminar titled “Taking Patient Text Messaging to the Next Level with A.I. and Other Tech,” which is eligible for ACMPE, ACHE and CEU credits.
Additional Resources With MGMA20 | The Financial Conference now in the rear-view mirror, it’s time to start planning for MGMA’s other spring events. For more info or to register for MGMA20 | The Operations Conference, April 16-18 in Phoenix, visit MGMA.com/TOC. To learn more or to register for MGMA20 | The Data Conference, May 14-16 in Indianapolis, visit MGMA.com/TDC.
In this episode of the MGMA Insights podcast, we’re joined by Heather McGowan, a keynote speaker, author and future-of-work strategist. McGowan is set to close MGMA20 | The Financial Conference with a general session presentation titled “The 4th Industrial Revolution: A New Leadership Imperative.”
To see McGowan’s list of recommended reads or to browse any of her articles, visit linkedin.com/in/heathermcgowan.
Highlights from McGowan’s interview:
• “Only about 27% of people ever work in the field of their undergraduate major, yet we myopically focus on it. And those 27%, I would argue a good percentage of them are faculty. So, most of the people who are telling you about your future are telling you about their own experience, which probably won’t be yours.”
• “If you think of all the things you do in a day, how many of them can you point back to because you were good at that in high school? Very small percentage. What we should be focusing on instead is, what are you interested in? What are you curious about? Because you’re going to have to learn and adapt for life.”
• “If you think about that person you had on your team or the person you interviewed who kind of irritated you because they asked you a question you hadn’t thought about, hug that person. Hire that person. They’re checking your blind spots.”
Here are some links and references related to this week’s show:
• What If The Future Of Work Starts With High School? (bit.ly/2PE1vEG) • Artificial Intelligence, Healthcare & The Fourth Industrial Revolution (bit.ly/2wodWO2) • Future of Work: Learning To Manage Uncertainty (bit.ly/3apXiMZ)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Thanks to Biome, Midmark and Solutionreach for sponsoring this episode of MGMA Insights.
To learn about how the Biome solution, powered by artificial and augmented intelligence, can improve your cardiovascular service line’s performance today, visit biome.io/solutions.
For more on how Midmark is transforming healthcare delivery through their real-time locating system, visit midmarkRTLS.com. You can also visit MGMA.com/store to check out Midmark’s recent on-demand webinar titled “Outpatient Design: Using Data to Improve Patient Access and Satisfaction,” which is eligible for ACMPE, ACHE and CEU credits.
To explore how Solutionreach can help improve your organization’s healthcare communication, visit srhealth.com.
In this episode of the MGMA Insights podcast, we’re joined by Dave Dookeeram and Anne Marie Aponte, of DispatchHealth, a Colorado-based organization offering in-home and on-demand care in 12 states across the country. Dookeeram and Aponte will be co-presenters at MGMA20 | The Financial Conference, delivering a session titled “Driving Financial Results in Consumer-centric, Value-based Arrangements.”
Still need to reserve your spot at the conference, March 5-7 in Nashville? Use the code POD20 at registration to save $200 as an exclusive discount for podcast listeners. For more information or to register, visit mgma.com/TFC20.
We’ve compiled a handful of highlights from Dookeeram’s and Aponte’s interview for your convenience:
• (6:17) “Core to what we do and what you see in a lot of in-home care models is really focusing on our senior population. We certainly have an aging population. We know that nine million seniors are going to be homebound in the next 10 years, and that certainly warrants new solutions that can meet them where they are.” – Anne Marie Aponte
• (7:05) “The consumer demand and the rapid growth of models like Uber and Netflix and things that put products or services at consumers’ fingertips really have changed the framework of how consumers think about healthcare and why can’t they get the same thing from their healthcare providers.” – Dave Dookeeram
• (14:52) “At the end of the day, sickness doesn’t wait for a brick and mortar facility to be open. And our firm belief is in meeting those consumers where they are, and meeting them where they are might mean 9pm on Christmas Day.” – Dave Dookeeram
• (33:38) “There is something so special about being in someone’s home. … The amount of information you learn about a patient and their individual barriers to care just by being under that roof with them or wherever they are – if it’s the senior living community or elsewhere – that is stuff that you just can’t see on a claim, you can’t see traditionally in a medical chart.” – Anne Marie Aponte
Here are some links and references related to this week’s show:
• Redefining On-Demand Care in Senior Populations (bit.ly/3c8IQuo) • On-demand Health Care Is as Easy as Ordering a Pizza (bit.ly/2SVJoMA) • An Uber for Health Care? How On-Demand Health Services Are Bringing Back Old-School Medicine (bit.ly/32yxBXX)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
MGMA Government Affairs' Robert M. Tennant, MA, director of health information technology policy, discusses what he's watching for as medical practices await new interoperability rules and next steps for boosting interoperability, protecting patient data while improving access, and how practice leaders should talk to their EHR vendor about what to expect.
For more information, Tennant will present a member-exclusive webinar March 26, "Health IT and Interoperability Final Rules: Implications for Medical Groups." Learn more: https://www.mgma.com/events/health-it-and-interoperability-final-rules-implic.
Read the full article for this episode: https://www.mgma.com/resources/government-programs/executive-session-the-road-ahead-for-interoperabi/.
Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior editorial manager, MGMA
In this episode of the MGMA Insights podcast, we’re joined by Sara Ross (bit.ly/38CtUmc), a keynote speaker, a leadership strategist and the Chief Vitality Officer at BrainAMPED (bit.ly/2P81UiC). Ross is set to open MGMA20 | The Financial Conference with a general session presentation titled “Welcome to the Energy Revolution.”
If you're interested in attending The Financial Conference, we’ve got an exclusive $200 discount for podcast listeners looking to join us March 5-7 in Nashville. For more information or to register, visit mgma.com/TFC20 and use the promo code POD20 to receive your $200 discount.
We’ve compiled a handful of highlights from Ross’s interview for your convenience:
• (15:37) “I’ve seen leaders create environments where they’ve inadvertently made themselves indispensable. And that I think is a very, very dangerous place for people to be, because that means that they have to be a part of every decision. They have to attend every single meeting. They have to respond to every single email. ”
• (16:57) “The word ‘self-care’ comes up, and we have a very narrow view of what that is. Sometimes we think that vegging out in front of Netflix is going to be the way to do it and not working is going to be helpful, but we just sit there and we scroll through our emails. Actually teaching people strategies to disconnect from the work that they’re doing and be present where they are is the second side of things that we don’t learn about because we’re so busy trying to work out of all the overwork that we’re experiencing.”
Here are some links and reference related to this week’s show:
• Hope Won’t Change Things, but this Simple Exercise Will… (bit.ly/3bNk4jk) • The ROI Of Leadership Development In The Rapidly Changing Healthcare Industry (bit.ly/2vGgGX0) • Helping Medical Professionals Avoid Burnout and Suicide (bit.ly/37AUDhp)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode of the MGMA Insights podcast, we’re joined by Matt Seefeld, Executive Vice President of MedEvolve. Seefeld has more than 20 years of healthcare management consulting experience and specializes in revenue cycle technology development and process improvement.
You can hear Seefeld speak with co-presenter Andrea Vitalich on “Using Analytics to Automate and Streamline Practice Management and Revenue Cycle” at MGMA20 | The Financial Conference, March 5-7 in Nashville. Still need to reserve your spot? Tune in to this week's episode for an exclusive discount for podcast listeners. For more information or to register, visit mgma.com/TFC20.
To access Seefeld’s on-demand MGMA webinar on “A.I.-Driven Workflow Automation: Leveraging New Technologies to Boost Revenue Cycle Productivity and Performance,” which is eligible for ACMPE and CEU credit, visit bit.ly/2H6bGxi.
To browse the articles, webinars, case studies and other thought leadership content Seefeld referenced in the show, visit MedEvolve.com/resources.
Don’t quite have time to listen to the entire episode? No worries. We’ve compiled a couple highlights from Seefeld’s interview for your convenience:
• (12:06) “If you can’t measure it, you can’t improve off of it, and if you can’t improve off it, you can’t get the results.” • (31:51) “There are three components to success in revenue cycle: It’s people, it’s processes and it’s technology. And you have to have ways to analyze and measure performance around those areas in close to real time as possible. You get that right, you’re in a much better shape.”
Here are some links and reference related to this week’s show:
• Healthcare AI market expected to surge from $2.1 to $36.1 billion by 2025 (bit.ly/2ujNhBH) • Insights: Taming and innovating your revenue cycle management model (bit.ly/39b1PlE) • How a 70-physician specialty practice centralized RCM processes – 5 insights (bit.ly/31EE1nF) • Using Artificial Intelligence to Advance Revenue Cycle Management (bit.ly/3bmmNQD) • Why Workflow Automation Works: 4 Benefits of Swapping Spreadsheets For A Streamlined, Data-Driven Approach (bit.ly/2SiqxuN)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode of the MGMA Insights podcast, we’re joined by Anders Gilberg, Senior Vice President of Government Affairs at MGMA. Headquartered in Washington, D.C., Gilberg and his team recently wrote and released an article (bit.ly/2Up1hVj) on healthcare's outlook for the 2020s, which he discusses in-depth in this week’s show.
To sign up for the Washington Connection newsletter or find out how to get involved, visit mgma.com/advocacy.
Don’t quite have time to listen to the entire episode? No worries. We’ve compiled an assortment of highlights from Gilberg’s interview for your convenience:
• (18:06) “While I personally believe in these predictions … these are not from my personal experience. These are from the experience of the 50,000 MGMA members that can help inform what we do here in Washington.” • (30:34) “It almost sounds overly simplistic. It’s like flying a plane without any data or instruments. But the fact is that that’s what the government has asked our members to do in many respects with these value-based care programs. … A lot of the programs lack data.” • (33:27) “I think the true definition of disruption is that you’re disrupting something that exists today, and I’m not sure we know exactly how healthcare will be disrupted.” • (42:54) “I think working together that we can have a really positive impact on our healthcare system and what we do here in Washington. That’s what a collective voice of an organization like MGMA can do.”
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Additional Resources MGMA20 | The Financial Conference is right around the corner, and we’ve got an exclusive $200 discount for podcast listeners looking to join us March 5-7 in Nashville. For more information or to register, visit mgma.com/TFC20 and use the promo code POD20 to receive your $200 discount.
In this episode of the MGMA Insights podcast, we’re joined by Kristin Baird, President and CEO of the Baird Group. Baird is a consultant, author and speaker who specializes in patient experience, healthcare culture change and medical mystery shopping, among other areas.
You can browse Baird’s extensive library of tools, articles, videos, blogs and white papers at baird-group.com/resources. You can also see her selection of books at bit.ly/2O6895L.
Don’t quite have time to listen to the entire episode? No worries. We’ve compiled an assortment of highlights from Baird’s interview for your convenience:
• (8:31) “I've always believed that healthcare is the ultimate human service. It comes down to one human being caring for another. And I found that in those care relationships, there's a sacred trust at play, and that sacred trust can never be taken for granted.” • (14:57) “We're in the age of consumerism. Our patients are more savvy than ever before. They're consumers who are more involved and question more than ever before. That, I think, has been the biggest impediment is that we haven't kept up well with an age of consumerism.” • (37:50) “When you look at patient satisfaction data, that is people talking about their experience when they've been a patient with you. Nobody's been measuring the ones that got away. So, unless you're not concerned with building value or building your business, phone calls are really important.”
Here are some links and reference related to this week’s show: • The Power of the First Phone Call: Factors Influencing Patients’ Likeliness to Return to a Medical Practice (bit.ly/2RknL7W) • A Healthcare Wake-Up Call: Prepare For The Patient Experience Of The Future (bit.ly/2NUNKk4) • Your patient has something to say: Taking customer service insights from the patient’s perspective (bit.ly/3azpXA9) • The role of professional intimacy in patient experience (bit.ly/36kW6Ih) • 3 Surefire Ways to Improve Your Patient Experience in 2020 (bit.ly/36kIm0e)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Additional Resources Join other healthcare professionals who always keep the bottom line in mind at MGMA20 | The Financial Conference, March 5-7 in Nashville. To learn more or to register, visit mgma.com/TFC20.
In this episode of the MGMA Insights podcast, we’re joined by Phil Boucher (bit.ly/2Rcy1iq), MD, FAAP, Lincoln Pediatrics Group. Dr. Boucher’s a physician time management expert – and he basically has to be.
He’s not only a pediatrician, but he’s also a husband, father of five, podcast host, blogger and business coach. Implementing time management processes has allowed Dr. Boucher to achieve his professional goals, all while enjoying his hobbies and personal pursuits.
You can find all of Dr. Boucher’s time management resources at privatepracticematters.com (bit.ly/30ChgjX).
Don’t quite have time to listen to the entire episode? No worries. We’ve compiled an assortment of highlights from Dr. Boucher’s interview for your convenience:
• (5:18) “You have to have a good work life, but you also have to have a good home life, and you can’t let them overlap too much. You have to keep checking your priorities to make sure they’re in line.”
• (6:28) “I think there’s so much peace, clarity and confidence that comes when you say, ‘I’m doing what only I can do.’ I’m a physician, and at work, I don’t do a lot of administrative tasks that would be better suited to somebody else, and I’m able to have the confidence and knowledge and people around me that I can really focus on what only I can do. And at home, I’m able to focus on my family and my spouse and my marriage and my health and my well-being and all those things because I’ve got good systems in place that keep me out of the weeds of life, that allow me to focus and do what only I can do.”
• (25:10) “You can’t just go and go and go, and you don’t want to be a productivity RVU machine, because you will burn out. There’s no way to prevent that if that’s the bottom line of why we’re doing this. It really has to be about, I can be efficient at work, and I can be efficient in my home life, and if I can be more efficient at work and see patients in a shorter period of time, that gives me more time to be at home.”
Here are some links and reference related to this week’s show: • Physician burnout costs industry $4.6B annually (bit.ly/36adnnl) • Don’t Do Anything Someone Else Can Do 80% As Well (bit.ly/3asNSAW) • Where Does the Time Go? Time Management in Medicine (bit.ly/37e18r5) • You >>>> Your Work. Make Time for Mental Margin (bit.ly/36dlzDs) • Are you a candidate for burnout? If you are working in healthcare, you definitely are (bit.ly/2RyvbDw)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Additional Resources Join other healthcare professionals who always keep the bottom line in mind at MGMA20 | The Financial Conference, March 5-7 in Nashville. To learn more or to register, visit mgma.com/TFC20.
Ron Holder, MHA, FACMPE, FACHE, chief operating officer, MGMA, sits down to discuss the unique challenges for recruiting physicians in a health system setting and the leadership skills needed to build a strong culture in a healthcare organization.
Find more Executive View content at https://www.mgma.com/executiveview.
Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior editorial manager, MGMA
In this episode of the MGMA Insights podcast, we receive an overview of MGMA20 | The Financial Conference from Craig Wiberg and hear from Tom Campanella on finding opportunity in healthcare disruption. Wiberg is a Sr. Editor for MGMA and serves as the lead content strategist for MGMA’s live events. Campanella — who will be a featured speaker at The Financial Conference, March 5-7 in Nashville — has nearly 30 years of industry experience and is currently a health economics professor and the director of healthcare business programs at Baldwin Wallace University in Ohio.
MGMA’s Financial Conference is an industry-leading event designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Year after year, The Financial Conference brings together leading financial experts from across the healthcare spectrum to dig deep into pertinent topics like payer contracting, business intelligence and revenue cycle management.
To learn more about MGMA20 | The Financial Conference or take advantage of early bird registration, visit mgma.com/TFC20.
Don’t quite have time to listen to the entire episode? No worries. We’ve compiled a few highlights from Wiberg’s and Campanella’s interviews for your convenience:
• (15:48) “Things are changing so quickly, and there’s so many new sets of tools that it really is super important to take this time to develop yourself as a leader and as a worker.” – Craig Wiberg • (35:09) “Disruption is, in effect, upending the apple cart, if you want to say, of the status quo system of healthcare.” – Tom Campanella • (52:50) “Change can be uncomfortable. I don’t care if it’s personal life or work life. I think they [listeners of the podcast] need to embrace this new world and recognize that it can’t be business as usual, but also recognize that this is a tremendous opportunity, both for them and their organization.” – Tom Campanella
Here are some links and reference related to this week’s show: • Navigating the unknowns of an underperforming revenue cycle (bit.ly/36TU9ng) • The upside of downside: Innovative strategies for protecting downside risk (bit.ly/30lOgwC) • Taking the fear out of new codes and embracing eConsults (bit.ly/35Nu9IM) • Riding The Disruption Wave In Healthcare (bit.ly/2tUKrm3) • Largest disruptors in healthcare from the past year (bit.ly/2RfT42j) If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Additional Resources Microsoft Excel’s Pivot Table feature is a fast and powerful way to analyze and consolidate large amounts of data and quickly extract critical knowledge. You can learn how to integrate pivot tables into your medical practice at an MGMA online seminar, Jan. 28-29. During this workshop, presenter Nate Moore will provide a hands-on demonstration and answer questions on how to use this essential tool to analyze your organization’s revenue cycle. For more information or to register, search “pivot table” at mgma.com/store.
In this episode of the MGMA Insights podcast, we’re joined by Adrienne Lloyd, MHA, FACHE, chief administrative officer, Duke Eye Center. Adrienne is an MGMA practice management consultant with more than 19 years in healthcare leadership, including a lengthy stint at the Mayo Clinic. She’s certified in Lean and Six Sigma and specializes in training medical professionals on process improvement.
You can see Adrienne present on “Key Steps in Utilizing Lean and Six Sigma for Clinic Optimization” at The Operations Conference, April 16-18 in Phoenix. To capitalize on early bird registration or learn more about the conference, visit mgma.com/TOC.
Here are some links and reference related to this week’s show: • 5S your practice for optimal success (bit.ly/2MN0J71) • Healthcare Companies Turn to Lean Six Sigma for Better Quality Care and Patient Outcomes (bit.ly/2FgWL2h) • Process Improvement Should Be Led by People, Supported by Technology (bit.ly/2SPrJqj) • Lean Leadership 100 Level (MGMA Online Course) (bit.ly/2ueElwN) • 3 Ways Tech is Leading the Way for Healthcare Process Improvements (bit.ly/2SOyPLG) • The Application of Lean in Healthcare (bit.ly/36ploFV) If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Additional Resources Join other healthcare professionals who always keep the bottom line in mind at MGMA20 | The Financial Conference, March 5-7 in Nashville, Tennessee. To learn more or take advantage of early bird registration, visit the events page at mgma.com.
In this episode of the MGMA Insights podcast, we’re joined by Lauren Swanson, SPHR, Sr. Manager of Human Resources Talent for MGMA. Swanson has nearly a decade of healthcare HR experience and has a unique perspective on both sides of the industry’s ever-changing job market, and what those looking for a healthcare job can do to land that dream job in 2020.
To post a job or browse hundreds of available positions nationwide, visit the MGMA Career Center at careers.mgma.com. You can also search for related articles, podcasts, books, webinars, member tools and other resources at mgma.com/resources.
This episode also features a special appearance by MGMA Sr. Data Analyst Ashley Voss, who will be leading a Jan. 14th webinar on best practices for participating in the MGMA Compensation and Production Survey. To register or learn more about this free webinar, visit the events page at mgma.com.
In this special holiday episode of the MGMA Insights podcast, we’re joined by this year’s distinguished trio of MGMA award winners: Javon Bea, Harwick Innovation Award; Mathew Rigdon, Legislative Liaison of the Year; and Sarah Holt, Lifetime Achievement Award. Each interview was conducted as part of the MGMA Live experience onsite at MGMA19 | The Annual Conference in New Orleans.
Bea, Rigdon and Holt are perfect examples of everyday MGMA members making significant impacts on the healthcare industry. Do you fit the same bill or know a member who does? Then visit the MGMA Awards (bit.ly/361qesZ) page.
Don’t quite have time to listen to the entire episode? No worries. We’ve compiled a highlight from each honoree’s interview for your convenience:
• “Growing up, I was one of 12 children, and my father didn’t make a lot of money. We lived in a small home with one bathroom for 14 of us, so I pretty well learned at the age of eight that if I wanted anything but the basic necessities, I needed to work for it.” – Javon Bea • “I don’t envy them (legislators), but I respect them for the really hard decisions they’ve made. My experience has been in my state that our representatives and senators are good people, and they’re just trying to do the best.” – Mathew Rigdon • “We have to take care of ourselves. Because if we don’t take care of ourselves, we can’t take care of the universe of people, physicians, staff and patients that we have to take care of.” – Sarah Holt
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel (twitter.com/MGMADaniel).
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Additional Resources Make staffing your medical practice easier with MGMA’s Simple Guide to Hiring Series. To purchase or preview any of the seven titles in the series, search for “simple guide” at mgma.com/store.
Join other healthcare professionals who always keep the bottom line in mind at MGMA20 | The Financial Conference, March 5-7 in Nashville, Tennessee. To learn more or take advantage of early bird registration, visit the events page at mgma.com.
In this episode of the MGMA Insights podcast, we’re joined by Peter Korzenik and Larry Epstein representing Give Back Global, a nonprofit pairing African healthcare providers with highly skilled U.S. volunteers in order to improve management and non-clinical business operations in remote African areas. Korzenik is the founder and president of the organization, and Epstein has served as a program mentor since late 2018.
To learn more or get involved with Give Back Global, visit givebackglobal.org or reach out to Larry on LinkedIn (www.linkedin.com/in/peterkorzenik).
Here are some links and references related to this week’s show:
- Shortage of Healthcare Workers in Developing Countries—Africa (bit.ly/2M2ARDP)
- Perspectives on Developing Healthcare Managers in Africa (bit.ly/2S4JeSS)
- Local man decides to give back globally (bit.ly/2tkcBGx)
- Management Education is Critical for Effective Healthcare in Africa (bit.ly/36MTqnv)
- Understanding the Health Challenges Facing Rural Communities (bit.ly/34oPJTm)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Additional Resources Make staffing your medical practice easier with MGMA’s Simple Guide to Hiring Series. To purchase or preview any of the seven titles in the series, search for “simple guide” at mgma.com/store.
Join other healthcare professionals who always keep the bottom line in mind at MGMA20 | The Financial Conference, March 5-7 in Nashville, Tennessee. To learn more or take advantage of early-bird registration, visit the events page at mgma.com.
In this episode of the MGMA Insights podcast, we’re joined by Mary Kelly, a retired Navy commander, author and keynote speaker on leadership, productivity and business growth. In speaking with many national and state MGMA members, Kelly understands the importance of the change management process, helping myriad practice managers and healthcare professionals embrace change in an industry that’s always evolving.
Key quote: “We, sometimes as leaders, have to figure out what change is meaningful and what change is not. So in the medical world, obviously, if it’s regulated and mandated, we have to do it. How you present it to your people is, I think, the leader’s challenge.”
You can access Mary’s 5-minute plans at kiwilive.com keyword: dog.
Here are some links and references related to this week’s show:
- How Leaders Create a Culture of Accountability in Health Care (bit.ly/2DNAXuo)
- Medical Group Managers Build Effective Practices with Strategies from Leadership Expert Mary Kelly (prn.to/33ZIelG)
- How veterans can start a health care career – even without a military medical background (bit.ly/2rYRb1f)
- Resistance to change in healthcare: Our fatal flaw (bit.ly/36brNEj)
- 5 healthy workflow habits for busy specialist practice managers (bit.ly/2RqlIjg)
- Opportunities in Healthcare for Military Veterans (bit.ly/368cU5o)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Tim Coan, founder and chief executive officer of ALN Medical Management, shares why he sees new payment methodologies as simply tools in the migration to value-based care and why many in healthcare aren't seeing a change in the cost curve. He also explains why he is bullish on the future of independently owned medical practices and how they can make the case for offering the best actual value in the market to patients and payers alike.
Find more Executive Session content at https://www.mgma.com/executiveview.
Intro/Outro: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior editorial manager, MGMA
In this episode of the MGMA Insights podcast, we’re joined by Arlen Meyers, MD, MBA and professor emeritus of otolaryngology, dentistry and engineering at the University of Colorado School of Medicine and the Colorado School of Public Health. Meyers is also the president and CEO of the Society of Physician Entrepreneurs and has authored several books and articles related to healthcare entrepreneurship and innovation.
Key quote: (25:53) “If you don't innovate, it's unlikely that you will be successful in the future as a physician in a medical group practice. It's that simple. Your revenue stream will dry up. You may get burned out or dissatisfied. You will not be able to deliver the mission that you signed up for, which basically was to help take care of patients at scale. And your organization will fail. … So you can either watch the train go down the tracks or you can create your own future.”
Here are some links and references related to this week’s show:
- Why We Need More Physician Entrepreneurs (bit.ly/2DiDQmH)
- Barriers to Physician Entrepreneurship (bit.ly/2XZs0aR)
- 20 Inspiring Entrepreneurs Improving Health For All (bit.ly/37Go7vL)
- Innerpreneurs, entrepreneurs, wannapreneurs and intrapraneurs (bit.ly/2DiVvKX)
- 5 Myths About Becoming A Physician Entrepreneur (bit.ly/2OkUsjY)
- 4 Ways Entrepreneurs Can Innovate in the Healthcare Space (bit.ly/2qEzuDV)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Additional Resources: Make staffing your medical practice easier with MGMA’s Simple Guide to Hiring Series. To purchase or preview any of the seven titles in the series, search for “simple guide” at mgma.com/store.
Join other healthcare professionals who always keep the bottom line in mind at MGMA20 | The Financial Conference, March 5-7 in Nashville, Tennessee. To learn more or take advantage of early-bird registration, visit mgma.com/TFC.
- Due to the Thanksgiving holiday, we're releasing this week's podcast one day early so you can enjoy during your travels. Happy Holidays *
In this episode of the MGMA Insights podcast, we’re joined by Taya Moheiser and Kem Tolliver, colleagues, friends, co-presenters and authorities on revenue cycle management. The two recently wrote and released their first book, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze.”
To purchase or preview the book – which is MGMA’s November Book of the Month – visit mgma.com/RCM. You can also see them speak at MGMA20 | The Financial Conference March 5-7 in Nashville. To take advantage of early-bird registration, visit mgma.com/TFC20.
This episode also features a special appearance by MGMA Government Affairs (GA) Associate Director Mollie Gelburd (42:16), who breaks down major changes released in the 2020 Physician Fee Schedule (PFS). To access or learn more about GA’s exclusive analysis of the PFS, visit MGMA.com or find us on Twitter at twitter.com/MGMA.
Here are some links and references related to this week’s show:
- Staff empowerment essential to revenue cycle management process (bit.ly/32jMMm1)
- More providers outsourcing all of their revenue cycle (bit.ly/33pLcAn)
- How to Improve Clinical Workflow: 50 Expert Tips (bit.ly/2Cj0aMm)
- How to deliver effective and profitable chronic care management (bit.ly/2Ntfa0S)
- MGMA raises alarm after CMS removes guidance that protects practices from ‘unfair’ electronic payment fees (bit.ly/32r4rbx)
- Medicare physician payments and quality reporting in 2020: An MGMA analysis of what to expect (bit.ly/2pO2Dfd)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Get a jump on the transition to value-based care with a new jointly created report by Humana and MGMA. To read the comprehensive report — complete with data, case studies and advice — visit mgma.com/VBCreport.
In this episode of the MGMA Insights podcast, we’re joined by Peter Valenzuela, Chief Medical Officer for Sutter Medical Group of the Redwoods and creator behind Doc-Related (bit.ly/37gYPUU), a comic strip providing satirical perspective on the challenges of practicing medicine in today’s healthcare environment. Valenzuela’s home campus was recently evacuated due to Northern California’s latest encounter with devastating wildfires.
Here are some links and references related to this week’s show: * Tragedy at home takes precedence for 2017 Harwick Award winner (bit.ly/2XpTBRV) * Sutter Hospital in Santa Rosa evacuates amid threat from Kincade fire (bit.ly/2pvpbkX) * Sutter Santa Rosa Staff Help Save Hospital During 2017 Northern California Wildfires (VIDEO) (bit.ly/340CXL9) * How Sutter Health, MD Anderson and a stand-alone clinic survived natural disasters (bit.ly/2CQB8Vp) * Wildfires stressed wine country’s healthcare system, creating a crisis and a warning for future (lat.ms/2CUJWtu) * Disaster planning crucial for medical practices in path of destruction (bit.ly/2CUVLQ9)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel (bit.ly/2Onlq9F).
MGMA Insights is presented by Craig Wiberg, Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode of the MGMA Insights podcast, we’re joined by M.J. Clark, an author, senior consultant and executive coach serving healthcare and energy professionals. Clark was a featured speaker at MGMA19 | The Annual Conference, presenting a session called “Leading, Managing and Understanding Millennials and Gen Z.”
There are generational differences in the workplace, and the term "Ok Boomer" has gone viral on social media platforms, with mostly negative connotations. Clark says, while differences do exist, there's also opportunity in the modern workplace for the different generations to bring their unique skills to the forefront.
Here are some links and references related to this week’s show:
- ‘OK Boomer’ Marks the End of Friendly Generational Relations (nyti.ms/2CgKuta)
- How Millennials and Gen Z are Driving the Digital Healthcare Revolution (bit.ly/2WQaiWy)
- Stress in America 2019: Interactive Graphics (bit.ly/32pPqqe)
- 5 ways Millennials and Gen Z are revolutionizing the healthcare industry (bit.ly/2PV2hxV)
- Healthcare leaders: Here’s how to recruit—and retain—Generation Z (bit.ly/2NpfHRs)
- Millennials earn 20% less than baby boomers did—despite being better educated (cnb.cx/2qweEpu)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams. Get a jump on the transition to value-based care with a new jointly created report by Humana and MGMA. To read the comprehensive report — complete with data, case studies and advice — visit mgma.com/VBCreport.
To further understand the complexities of a medical practice’s revenue cycle, be sure to check out MGMA’s November Book of the Month, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze,” by Taya Moheiser and Kem Tolliver. To purchase or preview the book, visit mgma.com/RCM.
Recorded at MGMA19 | The Annual Conference in New Orleans, Louisiana, MGMA Senior Fellow David N. Gans, MSHA, FACMPE, talks to 2019 MGMA Harwick Innovation Award winner Javon Bea, MBA, FACHE, President and CEO, Mercyhealth, about his career and building a vertically integrated system with engaged employed physicians.
In this episode of the MGMA Insights podcast, we’re joined by Bob Bush, Vice President of Business Development & Physician Services at the University of Kansas Health System St. Francis Campus. Just over a year removed from helping Panama City’s Bay Medical Sacred Heart through the devastation of Hurricane Michael, Bush is well-versed in disaster management. He sat down with podcast host Daniel Williams during MGMA’s 2019 Annual Conference in New Orleans to share his insights on preparing and executing a disaster plan.
Don’t quite have time to listen to the entire episode? No worries. We’ve compiled a handful of highlights from Bush’s interview for your convenience:
• (3:38) “A disaster could be a snowstorm. It could be a rain. It could be a tornado. It could be a hurricane. Could be earthquakes. But it also could be something more like all of a sudden you lose connectivity to your hard drive, so you lose all your patient charts or you have a fire or there’s a flood … so, disasters, it could be a lot of different things for a lot of different situations. But the thing that you have to continue to look at is what can you do to be preparing for those things and how do you minimize the impact on your practice when those disasters happen?” • (19:50) “We couldn’t get tied up with the emotional distraught of what was going around us. We had a job to do. We had to take care of our patients. We had to get them out of the facility safely. We had to take care of the other people in our facility. And that was our focus.”
Here are some links and references related to this week’s show:
- After Michael, damaged hospital preps for patients (VIDEO) (bit.ly/2pS1EdP)
- How robust is your practice’s emergency planning and disaster preparedness? (bit.ly/2MPd5ff)
- Bay Medical Sacred Heart Hurricane Michael (VIDEO) (bit.ly/31LDHSw)
- As Florence bears down on East Coast, a reminder to medical groups to be prepared for disaster (bit.ly/2pOQ1nZ)
- When disaster strikes, does your practice have a plan in place? (bit.ly/2MLsT2s)
If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode.
We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
In this episode of the MGMA Insights podcast, we’re joined by Tom McDougal, CEO of Merit Health Biloxi hospital. McDougal is a serial healthcare entrepreneur, author, speaker, professor and thought-leader in healthcare economics.
To learn more about this topic and earn ACMPE, CME and CEU credit, access McDougal’s on-demand webinar, “Using Economic Theory to Understand Patient Decisions,” at mgma.com/economic-theory.
Here are some links and references related to this week’s show:
- How Behavioral Economics Can Produce Better Health Care (nyti.ms/2VZ9Gxe)
- Using Behavioral Economics to Advance Population Health and Improve the Quality of Health Care Services (bit.ly/33TCGJt)
- Is Behavioral Economics in Healthcare The Key to Future Patient Compliance? (bit.ly/2P6rOnG)
- The inconvenient truth about behavioral economics in healthcare (bit.ly/2P4v42H)
- Analyzing behavioral economics and psychology are key to engaging patients to make meaningful changes (bit.ly/2o59aS1)
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
To further guide your healthcare career, be sure to check out MGMA’s October Book of the Month, “Navigating to Value-Based Outcomes,” by Thom Walsh. To purchase or preview the book, visit mgma.com/navigating.
In this episode of MGMA Insights, we’re joined by Laurie Baedke, Director of Healthcare Leadership at Creighton University. Baedke is an author, speaker, educator, mentor, and expert on emotional intelligence and leadership development, among other topics.
Don’t quite have time to listen to the entire episode? No worries. We’ve compiled a handful of highlights from Baedke’s interview for your convenience:
• (9:17) “There are so many opportunities to serve and lead — and if you’re a non-clinician leader, if you’re a clinician leader, if you’re a physician leader who’s listening to this and you’re feeling called to lead, but you don’t know because you don’t feel like you look like anyone else that you see leading, my call to action to you is to really look internal first and assess what drives you, what motivates you, what work do you feel most called toward.” • (16:46) “In leadership, we know that one of the leader’s jobs is that we can’t do each of the individual functions, but to set the expectation, to cast the vision, to be able to help to set a culture and then reinforce it, that’s not just something you do once a year or once when someone joins your team and then you never do it again … it is something that has to be reinforced and consistently visited.”
Here are some links and references related to this week’s show:
- Why Emotional Intelligence is Important For Healthcare (bit.ly/2qot6fz)
- Self-awareness leads to improved leadership skills and career development (bit.ly/2IBFToY)
- The Psychology of Leadership Theories: Trait or Learned? (bit.ly/325jBnm)
- Interpersonal efficiency: A method to increase our leadership effectiveness (bit.ly/2nEaMC0)
- Mentoring Millennials for Future Leadership in Healthcare (bit.ly/2IGxGQn)
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
To further guide your healthcare career, be sure to check out MGMA’s October Book of the Month, “Navigating to Value-Based Outcomes,” by Thom Walsh. To purchase or preview the book, visit mgma.com/navigating.
In this episode, we’re joined by Thom Walsh, PhD, healthcare consultant and professor at The Dartmouth Institute and University of Tulsa. Thom previously appeared on the podcast after releasing his first book on value-based care in partnership with MGMA back in 2017 and returns for another lively discussion now that his second edition — “Navigating to Value-Based Outcomes” — has officially hit the shelves.
You can purchase or see a preview of the book by visiting mgma.com/navigating.
Here are some links and references related to this week’s show:
- Insights: Making the switch from ‘churn and burn’ to value-based care (bit.ly/2MpVqcN)
- Embracing risk to succeed in value-based care (bit.ly/2VmwF57)
- Happier doctors, better care, fewer ER visits – the upside of value-based care (bit.ly/30VZSoO)
- 48 States Now Committed to Value-Based Care and Payment Models (bit.ly/2kFh8PR)
- ‘Meticulous’ study shows that value-based care works (bit.ly/2kCqpbq)
You can learn any and everything about value-based care at MGMA’s Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
Thanks to MGMA 19 Live for sponsoring this episode of MGMA Insights. For more information or to register for the only way to receive The Annual Conference experience from your home or office, visit mgma.com/aconline.
MGMA Senior Fellow David N. Gans, MHSA, FACMPE, chats with Andy Swanson, MPA, CMPE, MGMA VP, Industry Insights, to discuss how practice executives should take a fresh approach to staffing models and technology as their organizations embrace value-based care arrangements.
Learn more about this topic by attending the preconference session on this topic on Sunday, Oct. 13, at MGMA19 | The Annual Conference: www.mgma.com/bigeasy.
Find more Executive Session content at www.mgma.com/executiveview.
INTRO/OUTRO: "Nice Ray," HemiJinks [CC 3.0 BY-SHARE ALIKE]
In this episode of the MGMA Insights podcast, we’re joined by Katie Nunn, CEO of Bright Ideas Medical Consulting. Katie has been in the healthcare industry for 20 years, first as a practice administrator and now as a consultant. Over that time, she’s gained valuable knowledge about how to spot the signs and symptoms of financial distress, as well as ways to diagnose and treat it.
Here are some links and references related to this week’s show:
- Hospital Bankruptcies Are On the Rise, Hitting Rural Areas Hard (bit.ly/2mBAKW6)
- Quantifying Financial Distress to Stop Hospital Bankruptcy, Closure (bit.ly/2ofa4ej)
- Springfield Hospital can’t pay its bills. ‘It’s very unnerving.’ (bit.ly/2oaVg0h)
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
In this episode of the MGMA Insights podcast, we explore how one medical group is successfully using an integrated-care approach to keep seniors out of the ER, as well as technology’s role in alleviating social isolation and loneliness in seniors.
Experts interviewed include:
- Dr. Mathew Philip, Medical Director of Clinical Innovation, DuPage Medical Group
- David Inns, Chief Executive Officer, GreatCall
Here are some links and references related to this week’s show:
- ER visits may serve as turning point for elderly patients’ health (bit.ly/2mmskkV)
- As Boomers Age and Millennials Come of Age, New Strategies are Required to Stem Unnecessary ER Visits and Costs (bit.ly/2m1Pkph)
- Social isolation, loneliness in older people pose health risks (bit.ly/2kUdfqo)
- Understanding Loneliness In Older Adults — And Tailoring A Solution (bit.ly/2knzPHI)
Dr. Mathew Philip can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
Thanks to MGMA 19 Live for sponsoring this episode of MGMA Insights. For more information or to register for the only way to receive The Annual Conference experience from your home or office, visit mgma.com/aconline.
In this episode, we’re joined by Cynthia Sharpe, Principal of Cultural Attractions and Research for the Thinkwell Group. Cynthia brings guest behavior, museum and education perspectives to her many projects, giving her unique insights on going beyond hospitality in healthcare and the lessons the industry can learn from experience design at theme parks and other attractions.
Here are some links and references related to this week’s show:
- The Case for Experience Design (bit.ly/2km9byZ)
- Small floor plan changes could bring big returns for medical groups (bit.ly/2meclW2)
- Imagineering Healthcare: A Healing Environment Design Model based on Experiential Design, Authenticity and Disney’s Design Approaches (bit.ly/2khyWQW)
- Challenges for design researchers in healthcare (bit.ly/2lVgoXc)
Along with co-presenter and former Insights guest Dr. Steven Merahn, Cynthia can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans.
Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please subscribe and rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
- Thanks to Stericycle for sponsoring this episode of MGMA Insights. To learn more about how Stericycle can ensure your practice remains safe, secure and compliant, visit stericycle.com/reliability. *
In this episode, we shine a spotlight on all things value-based care, discussing successful strategies, the team-based care approach, the physician perspective and the risks involved.
Experts interviewed include:
- Oraida Roman, MHA, Vice President, Value Based Strategies, Humana
- Michael O’Connell, MHA, FACMPE, FACHE, Senior Vice President, Operations, Stanford Healthcare
- David Hatfield, DO, MMM, Owner/Physician, Hatfield Medical Group
- Andrea Hurteau, Chief Operating Officer, Boncura Health Solutions
Here are some links and references related to this week’s show:
- 48 States Now Committed to Value-Based Care and Payment Models (bit.ly/2kFh8PR)
- ‘Meticulous’ study shows that value-based care works (bit.ly/2kCqpbq)
- Implementing Optimal Team-Based Care to Reduce Clinician Burnout (bit.ly/2m5ELS4)
- 10 Can’t Miss Value-Based Care Stats (bit.ly/2kCvKj5)
All of this week’s experts can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
- Thanks to Stericycle for sponsoring this episode of MGMA Insights. To learn more about how Stericycle can ensure your practice remains safe, secure and compliant, visit stericycle.com/reliability. *
Dea Robinson, PhD, FACMPE, CPC, shares her insights on the burnout crisis among healthcare providers and what practice executives should know and can do to reduce the effects and mitigate the causes.
Read the full Executive Session article at: https://www.mgma.com/Resources/Resources/Human-Resources/Executive-Session-Identifying-causes-of-physic-(1)
Read more Executive View content at www.mgma.com/executiveview.
- Thanks to Stericycle for sponsoring this episode of MGMA Insights. *
In this episode, we’re joined by John Bowman, CEO of Sure Med Compliance. He founded the company after spending more than a decade in the pharmaceutical industry and seeing the overwhelming effects of the opioid epidemic play out while living in Manatee County, Florida. A portion of this interview first appeared on our Aug. 7 episode (https://bit.ly/2jYaZOu).
John shares his unique insights on:
- The impact of patient workflow on responsible opioid therapy
- The potential legal ramifications facing today’s prescribing physicians
- Law enforcement’s oft-used phrases “in the usual course of business” and “legitimate medical purpose”
- Documentation’s important role in keeping compliant
Here are some links and references related to this week’s show:
• Doctors are more likely to prescribe opioids later in the day – or if appointments run late (http://bit.ly/2lRFdmN) • Physicians writing fewer initial opioid prescriptions, but some high-risk prescribing persists (http://bit.ly/2lwlQQ6) • Mobile tech helps surgery practice write fewer opioid prescriptions (http://bit.ly/2kgcFmQ) • Health Insurance Plans May Be Fueling Opioid Epidemic (http://bit.ly/2kpDVz9) • Surgeons’ Opioid-Prescribing Habits Are Hard To Kick (http://bit.ly/2k2nXeg) • Opioid Overdose Crisis – National Institute on Drug Abuse (http://bit.ly/2k2nZCU)
John can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
- Again, thanks to Stericycle for sponsoring this episode of MGMA Insights. To learn more about how Stericycle can ensure your practice remains safe, secure and compliant, visit stericycle.com/reliability.
- Thanks to CareCredit (CareCredit.com/mgma) for sponsoring this episode of MGMA Insights. *
In this episode, we’re joined by Dr. Steven Merahn, Chief Medical Officer of Centria Healthcare (centriahealthcare.com). He uses his extensive experience in healthcare and strategic communications to change attitudes and behavior in the industry.
Dr. Merahn shares his unique insights on:
- Humanizing healthcare and improving the patient-provider relationship
- Achieving “professional intimacy” and how to maintain it
- The delicate balance between efficiency and time needed to build better patient relationships
- The importance of a sustainable post-care relationship
Dr. Merahn can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. For more information, check out our Annual Conference blog at mgma.com/fuse. And, as a thank you for being a listener, you can save $200 off registration. Go to mgma.com/bigeasy19 and use the code POD200 to take advantage of the savings.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
- Again, thanks to CareCredit for sponsoring this episode of MGMA Insights. To learn more about how CareCredit helps providers deliver a better patient financial experience, visit CareCredit.com/mgma.
In this diversity-focused episode of the MGMA Insights podcast, we discuss the problems of unintentional bias in hiring practices, improving care for LGBTQ patients and equality for women in leadership roles.
Experts interviewed include:
- Steve Marsh, President, The Medicus Firm
- Linda J. Carpenter, PhD, CEO, Carpenter Smith Consulting
- Jesse Ehrenfeld, MD, MPH, FAMIA, FASA Director, Vanderbilt Program for LGBTQ Health, Vanderbilt University Medical Center
Here are some of the links and references from this week’s show:
• Companies with more female executives make more money—here's why (https://cnb.cx/2oDi0Ub) • The Cost of Unconscious Bias in the Workplace (https://bit.ly/2ZhfmH9) • Pride in care delivery: Bridging equity gaps for LGBTQ patients (https://bit.ly/2Zhqy6p) • Is This How Discrimination Ends? (https://bit.ly/2qQLJHL) • HRC Releases Healthcare Equality Index (https://bit.ly/2MlPFiu) • Steps to success for women leaders in healthcare: A conversation with Linda J. Carpenter (https://bit.ly/2z8P7UJ)
To learn more about our educational sessions, join us at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans, where all of today's guests can be heard giving their full presentations. For more information about MGMA19, check out our Annual Conference blog at mgma.com/fuse. To register, visit MGMA.com/bigeasy19.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
- Thanks to CareCloud (CareCloud.com) for sponsoring this episode of MGMA Insights. *
In this episode, we're joined by Patti Peets, a 30-year healthcare veteran and one of the premier experts on revenue cycle management in the industry.
Patti shares her unique insights on:
- Growth opportunities in a medical practice
- Identifying and driving cost-saving and revenue-generating opportunities
- Growth strategies across each stage of your RCM process
- How to empower your staff as ambassadors of growth
- Why employees are the lifeblood of a medical practice
Patti can be heard speaking at MGMA's Annual Conference, October 13-16 in New Orleans. For more information, check out our Annual Conference blog at mgma.com/fuse. To register, visit MGMA.com/bigeasy19.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
- Again, thanks to CareCloud for sponsoring this episode of MGMA Insights. To learn more and request your free custom revenue cycle assessment today, visit CareCloud.com or call 1-877-342-7517 *
Consultant Timothy Smith, an expert in valuation and survey data valuation, joins MGMA Senior Fellow David N. Gans, MSHA, FACMPE, to explain what they see in MGMA DataDive about where they see impacts for practice losses in hospital-owned entities — and which ones are real losses and which ones are something else entirely.
Find more Executive View content at https://www.mgma.com/executiveview.
Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior editorial manager, MGMA
In this episode of the MGMA Insights podcast, we talk to featured speakers at MGMA19 | The Annual Conference. Experts interviewed include:
- John Bowman, CEO, Sure Med Compliance
- Craig Wiberg, Senior Editor, MGMA
- Ron Menaker, Administrator, Mayo Clinic
- Frank Cohen, Director of Analytics, Doctors Management LLC
To learn more about our educational sessions, join us at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans, where all of today's guests can be heard giving their full presentations. For more information about MGMA19, check out our Annual Conference blog at mgma.com/fuse. To register, visit MGMA.com/bigeasy19.
In this episode of the MGMA Insider podcast, we're joined by Anthony Brooke, Vice President of Strategy, Product, Partnerships and Data Analytics at GetWellNetwork.
Anthony shares his unique insights on:
- His career as a healthcare innovator
- Winning the 2016 PrimeHealth Innovation Challenge
- A crystal ball view of the present and future of healthcare technology
- How the industry is handling new product adoption and adjusting to new technologies
- The biggest opportunities for healthcare innovation
To learn more about healthcare technology, join us at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. For more information about MGMA19, check out our Annual Conference blog at mgma.com/fuse. To register, visit MGMA.com/bigeasy19.
Technology can help us in many ways. It can streamline patient care, provide better patient engagement, lower costs and give us far better insight into what patients need in real-time. However, there are challenges including regulatory hurdles, issues related to patient privacy and medical practice adoption standing in the way of the industry reaching its technological potential.
In this episode of the MGMA Insights podcast, we gaze into a crystal ball to discuss the future of healthcare technology. Experts interviewed include:
- Anthony Brooke VP Strategy - Product, Partnerships and Data Analytics at GetWellNetwork [1:33]
- Andrew Jahnke, Owner and Chief Technologist of RainTech [5:59]
- Kevin B. Hoover MD, PhD, Director, Musculoskeletal Imaging and Intervention, Department of Radiology School of Medicine, Virginia Commonwealth University [13:35]
- Joette Derricks. MPA, FACMPE, CPC, AAPC-Fellow, CHC, CLSSGB, CEO, Derricks Consulting, LLC [29:50]
To learn more about healthcare technology, join us at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Kevin Hoover and Joette Derricks are both featured speakers at the event. For more information about MGMA19, check out our Annual Conference blog at mgma.com/fuse. To register, visit MGMA.com/bigeasy19.
Randy Tomlin, CEO and chairman of MobileSmith, discusses how mobile technology and mobile apps can help in patient engagement. Other topics covered include:
- The evolution of the healthcare mobile app space
- How technology can be better embraced in healthcare
- Where we are in the healthcare app product life cycle
- How this technology can help doctors and nurses provide better patient care
Find a full Q&A from this episode of MGMA Insider: https://www.mgma.com/resources/quality-patient-experience/insights.
To learn more about healthcare technology, join us at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Registration is now open. For more information and to register visit mgma.com/bigeasy19.
In this Executive Session podcast, we talk to Dr. Errol Biggs, PhD, LLB, MBA, who has spent decades studying the role of governance in healthcare as an author and academic leader, as well as chief executive officer of a large teaching hospital. In his role as director of the University of Colorado Denver MHA program, he has seen the changes in how universities teach healthcare leaders pursuing a master’s degree in health administration.
Read the full article: https://www.mgma.com/resources/resources/human-resources/executive-session-educating-the-next-generation-o
Find more Executive Session articles on the MGMA Executive View home page: https://www.mgma.com/executive-view.
Technology is one of the biggest drivers of change across the healthcare sector today. In this MGMA Insights podcast, we explore the evolving regulatory landscape for health IT policy in Washington, D.C., opportunities via expanding telehealth services, best practices for implementing patient portals in your practice and how to keep all of this new technology safe and compliant.
Experts interviewed include: * Robert Tennant, MA, Director of Health IT Policy, MGMA Government Affairs * Dr. Keith Dressler, CEO of Rhinogram * Lorri Phipps, Owner of Mainstreet Pediatrics * Andrew Jahnke, Owner and Chief Technologist of RainTech
To learn more about the intersection of technology and healthcare, join us at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. For more information and to register, visit MGMA.com/bigeasy19.
Check the MGMA19 Fuse blog regularly for can’t-miss sessions to see in New Orleans: mgma.com/fuse.
In this MGMA Insider podcast, we're joined by Robin Farmanfarmaian, a professional speaker, career coach, entrepreneur and author of “The Patient as CEO,” to discuss her unique insights on the cutting edge of health care technology.
A keynote speaker at the 2018 MGMA Annual Conference, Robin believes that technology can empower patients and make a positive impact across the healthcare landscape in the United States.
Key topics discussed include:
- Technology’s growth in the health care sector
- The use of artificial intelligence (A.I.) to solve problems in health care
- Privacy issues with the increased reliance on technology within medical practices
If you're interested in learning more about the intersection of technology and healthcare, join us at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. For more information and to register, visit MGMA.com/bigeasy19.
In this MGMA Insider podcast, we're joined by Alex Binder, Vice President of the Advanced Care Institute at VNA Health Group. Alex was also the recipient of 2018 Harwick Innovation Award.
Alex talks about innovation in healthcare, and how technology is really revolutionizing how patients’ needs are being met.
Key topics discussed include:
- The growth of house call medicine and virtual visits
- The use of advanced technology to connect and care for patients at home
- What's being done to ensure patient privacy when dealing with virtual medicine
To learn more about healthcare innovation, join us for MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Registration is now open. For more information and to register visit MGMA.com/bigeasy19.
In this MGMA Insider podcast, we're joined by Jennifer Ternay, MBA, CPA, PCMH-CCE, founder of Values Based Care and president of JLS Advisory Group.
Ternay is here to discuss the recently published book, "Roadmaps to Value-based Profitability: A Practice Transformation Guide."
According to Ternay, "Across the healthcare industry, the push is to deliver value rather than volume with value-based payment programs being the financing mechanism to drive change." She also discusses how to prepare for, and maximize, your participation in value-based payment models.
You can purchase Ternay’s new MGMA book Roadmaps to Value-based Profitability at https://www.mgma.com/products/products/roadmaps-to-value-based-profitability-a-practice
If you're interested in learning more about value-based care for your practice, or hearing Ternay speak live, you can join us at MGMA's Annual Conference October 13th-16th in New Orleans. Registration is now open. For more information and to register visit MGMA.com/bigeasy19.
Regular Executive Session host David Gans, MSHA, FACMPE, senior fellow, MGMA, sits down with Andrew Hajde, CMPE, senior industry advisor, to answer questions about his recent Data Mine column on support staffing levels and what insights a healthcare executive should glean from the data.
MGMA members enjoy exclusive access to the Data Mine column, which appears in the July issue of MGMA Connection magazine: https://www.mgma.com/resources/operations-management/data-mine-the-secret-of-staffing-success
In this MGMA Insider podcast, we're joined by Colin Carr, CEO, Carr Healthcare Realty, who discusses the pros and cons of healthcare real estate, and what the key factors are that determine whether healthcare leaders should choose to lease, purchase or even develop the space for their office.
In this episode, Colin explains how making the right real estate decision affects your current and future cash flow, taxes, and ability to transition your practice. Key topics include:
- The important role real estate plays in your practice
- The use of detailed economic analysis to decide on purchase versus lease options
- An example of a successful negotiation strategy
If you're interested in learning more about healthcare real estate strategies, or hearing Colin speak live, you can join us at MGMA's Annual Conference October 13th-16th in New Orleans. Registration is now open. For more information and to register visit MGMA.com/bigeasy19.
Successful strategic planning in a medical practice begins with a governing board that can identify challenges and opportunities, and provide solutions for the organization. But what is the correct structure and scope of a governing board? To answer that question, we’re joined by Will Latham, President of Latham Consulting Group.
Also in this episode of the MGMA Insights Podcast, we’re joined by David Miller, managing partner at HSG Advisors, who discusses the trend of hospital-owned physician networks, which has created dramatic changes in the physician community.
Finally, we meet with Kathy McTigue, CEO of PediaTrust, who talks about how practices can become financially integrated after a merger or acquisition.
If you would like to learn more about strategic planning, governance, mergers and consolidations in a medical practice, you can attend MGMA’s Annual Conference on October 13th-16th in New Orleans. Registration is now open. For more information and to register, visit MGMA.com/bigeasy19
In this MGMA Insider Podcast, we're joined by Kristen Adams, MA, CMPE, Department Administrator, Anesthesiology, Weill Cornell Medicine.
As Kristen explains, a major challenge facing medical practices is developing physician compensation plans that reflect their overall strategic vision. She describes how Weill Cornell Medicine chose to move from a fixed to a variable pay model and how the team made that shift through long-term strategic planning.
If you're interested in learning more on physician compensation or hearing Kristen speak live, you can join us at MGMA's Annual Conference October 13th-16th in New Orleans. Registration is now open. For more information and to register visit MGMA.com/bigeasy19.
Jim Trounson, longtime MGMA member and founder of MedMan, talks to Senior Fellow David N. Gans, MSHA, FACMPE, about the mindset of the entrepreneurial doctor and what he sees as a coming renaissance for independent practices.
Find more Executive Session podcasts and content on the MGMA Executive View page: https://www.mgma.com/executiveview/.
Music: "Something Old," Broke for Free (CC BY-NC 3.0)
In this episode of the MGMA Insider, Carrie Koh, CEO and founder of Carrie Koh Consulting, joins MGMA senior editor Daniel Williams to talk about leadership communication, interpersonal efficiency, and what healthcare leaders can do to reach their potential.
According to Koh, for leaders to be successful they need to teach “people how to think about things in a new way, so that we can all come together using our strengths, and get more of what we want, get more outcomes that the patients need.” Additionally, Koh says we need to look at “successful high performing leaders and ask what do they do differently?”
Additional Resource: If you’re interested in learning more about leadership topics or hearing Carrie Koh speak live, you can attend MGMA’s Annual Conference, October 13th-16th in New Orleans. Registration is now open. For more information and to register, visit mgma.com/bigeasy
In this episode of the MGMA Insider Podcast, Greg Feltenberger, CEO, Idaho Urologic Institute, joins us to provide insights on how healthcare professionals can adopt best practices for benchmarking at their medical practice.
In his varied career, Greg has experienced more than 23 years of executive-level and administrative experience in healthcare; is the best-selling author of “Benchmarking Success: The Essential Guide for Medical Practice Managers, 2nd Edition,” published in 2017, and “Benchmarking Success, The Essential Guide for Group Practices,” published in 2008.
Greg also is a proud veteran of the U.S. Air Force. In 2014, he retired from the military after 21 years of active duty as a Lieutenant Colonel in the Medical Service Corps as Chief Operating Officer (COO) at the U.S. Air Force Academy Hospital in Colorado Springs, Colorado. The hospital is the Air Force’s premier hospital/super clinic that provides healthcare services to 30,000 enrollees, including 4,000 cadets, and over 171,000 beneficiaries.
Highlights from the episode: * Why Benchmark? Greg answers that question and also addresses the reasons for benchmarking or “if you don’t measure it, you can’t manage it” and “if you don’t value it, you won’t change it.”
- Benchmarking Fundamentals. Greg explains the importance of and need for standards and describes techniques for determining baseline and current status of a practice. In addition, he presents factors that can be changed to improve a practice.
Resources: You can learn more about benchmarking and purchase Greg's book at mgma.com/benchmarking
If you're interested in learning more on benchmarking, join us at MGMA19 Annual Conference, which will be held October 13-16 in New Orleans. Registration opens Tuesday, June 11. Go to MGMA.com/bigeasy for more information.
In this episode of the MGMA Insider podcast, Will Latham, President, Latham Consulting Group, discusses how a medical practice can develop long-range strategic plans.
Highlights from the discussion:
Consolidation: One of the biggest areas of change over the last few years has to do with the consolidation of all of healthcare. Hospitals are merging. Health Plans are merging. And there's been a huge influx of medical practices merging into hospital systems or being acquired by private equity."
Strategy Steps: "Begin with a SWOT analysis. What are the main strengths of the group? What are the main weaknesses? What are the opportunities? What are the threats?" You need to have a better read of who you really are before you can go into problem-solving mode.
Retreats: Can be a great way to get out of the office once a year and have the practice's stakeholder go offsite and gauge where the practice is and what needs to be done to raise efficiency and productivity of the practice.
If you're interested in learning more on strategic planning, join us at MGMA19 Annual Conference, which will be held October 13-16 in New Orleans. Registration opens Tuesday, June 11. Go to MGMA.com/bigeasy for more information.
Today, less than half of physicians remain independent!
In this MGMA Insights podcast, we explore the reasons behind the high rate of mergers, acquisitions and the overall landscape of medical practice consolidation. We look at key factors including value-based reimbursement, shrinking margins, and record-high healthcare spending as reasons for the transactional activity.
But many physicians and practices want to keep their independence, and we also discuss strategic plans and a shift in mindset that details a move from merely running a medical practice to looking at yourself as a business owner to keep your practice privately- or physician-owned.
Experts interviewed include:
- Isabelle Bibet-Kalinyak, Partner with McDonald Hopkins, LLC
- Neil Johnson, Managing Partner at Lawrence, Evans & Co., LLC
- Will Latham, President, Latham Consulting Group *Cameron Cox III, CEO, MSOC Health
A note for podcast listeners: One key aspect of owning a medical practice is physician and provider compensation. You can use 2019 MGMA DataDive Provider Compensation to ensure you are retaining and attracting the best providers for your organization. Visit mgma.com/datapod for more information.
In this episode of the MGMA Insider podcast, consultant Ken Hertz discusses how a medical practice can develop its mission, vision and values through strategic planning a taking a cue from mapping out a family vacation.
Highlights from the discussion
Mission: "Your mission is that underlying, guiding foundation, that really sets the tone for the overall practice."
Independent Practices: "In a privately-owned practice, it is the responsibility of the physician owner to develop the underlying mission, vision, and values for the practice. Basically, the practice is their business. They hire managers, to protect their business, to run their business effectively and efficiently, to make sure their business is compliant in the law, but it's ultimately the business owners responsibility to set the direction."
In this episode of MGMA Insider we welcome Melissa Phillippi, President and Co-founder, Performance Culture.
Melissa recently wrote an article (https://www.mgma.com/data/data-stories/mgma-stat-overview/how-often-is-enough-for-discussing-performance-wit ) focused on "How Often is Enough for Discussing Performance With Medical Practice Employees?"
According to Melissa: "There's no one-size-fits-all on how often a manager and employee should meet. It might be different from one manager to another as far as what are the needs in order for that employee and that manager relationship to be as healthy and as successful as possible. At least once a month is what I'd recommend on a frequency, but it could be more frequent if the circumstances demand it, and it could maybe go a month and a half to two months. But I really don't encourage anything past two months of doing this check-in process.
If you want to grow as a leader in your organization and help develop a stronger culture in your practice. MGMA’s online seminar, "Transformational Leadership: From the Front Office to the C-Suite" will help you embrace change management and strategic vision planning to expand your leadership toolbox. For more information visit mgma.com/leadership.
A trillion dollars! According to a recent Gallup article on workplace employment, U.S. businesses lose a trillion dollars every year to voluntary turnover.
In this MGMA Insights podcast, we explore the reasons behind such high employee turnover, and then our subject matter experts reveal the process improvement tools and processes they employ to improve management staff in a medical practice.
Experts interviewed include:
- Owen Dahl, MBA, LFACHE, CHBC, LSSMBB, Consultant, Author and Educator
- Adrienne Lloyd, MHA, FACHE, Chief Administrative Office, Duke Eye Center, Duke Medical Center
- Rick Weymier, MBA, FACMPE, Chief Administrative Officer, WB Carrell Memorial Clinic
- Melissa Phillippi, President and Co-founder, Performance Culture
A note for podcast listeners: If you want to grow as a leader in your organization and help develop a stronger culture in your practice. MGMA’s online seminar, "Transformational Leadership: From the Front Office to the C-Suite" will help you embrace change management and strategic vision planning to expand your leadership toolbox. For more information visit mgma.com/leadership
In this episode of MGMA Insider, Molly Ramsay, Principal, Corporate Operations Director, and Amber Pedersen, Administrator, both of MedMan Medical Management, join the podcast.
With the unemployment rate dropping to a record-low 3.6% in April, a level not seen in 50 years, it’s created an extremely competitive marketplace
Ramsay and Pedersen say this moment in history has caused many practices to change their recruitment and onboarding strategies.
"I remember five years ago I would post a reception job and get over 70 resumes in the first day of posting," says Ramsay. "This last year, when I posted a reception job, I got probably 30 resumes."
Not only are there fewer resumes coming in, but candidates are receiving multiple offers, which has caused additional problems.
"We are experiencing applicants not showing up for the interview or accepting our position, but then resigning before they start because they got a better offer," says Pedersen.
That's why Ramsay and Pedersen say it's important to "Stay engaged with the candidate all the way through the hiring process to make a connection that your organization is invested in them before they even start day one. We send a welcome email with all the paperwork that needs to be filled out so that on their first actual day we are prepared and they can login to all the systems."
A note for podcast listeners: If you want to grow as a leader in your organization and help develop a stronger culture in your practice. MGMA’s online seminar, "Transformational Leadership: From the Front Office to the C-Suite" will help you embrace change management and strategic vision planning to expand your leadership toolbox. For more information visit mgma.com/leadership
In this episode of the MGMA Insider podcast, we talk with Deb Wiggs, FACMPE, Founder, V2V Mangement Solutions, about the idea of and philosophy behind Transformational Leadership.
Highlights from this conversation include:
- The differences between Transformational Leadership, Transactional Leadership and Servant Leadership *How to influence others in your practice, no matter what level you are in the organization
- How to lead whether you are an introvert, an extrovert or a combination of the two
- The tools needed to measure transformational leadership and if your new processes and procedures are working
- The tools needed to overcome change management in your organization
Note to Podcast Listeners: If you’d like to know more about becoming a better leader in your organization, MGMA has an upcoming online seminar, Transformational Leadership: From the Front Office to the C-Suite. This event is May 29 and is designed to help healthcare professionals embrace change management and strategic vision planning, to expand their leadership toolbox. For more information and to register, visit mgma.com/leadership
In this episode of MGMA Insider, we welcome Dr. David Hatfield, President and CEO of Hatfield Medical Group and Jim Schafer, Administrator with Hatfield Medical Group.
Hatfield and Schafer discuss how their practice is succeeding after implementing a value-based care model.
Questions they answer in this episode include:
- How they made the shift from fee-for-service to value
- What a typical day looks like in their practice versus before their shift
- What the best practices they would suggest for others who are pursuing value-based care initiatives or contracts.
In a recent MGMA stat poll, we polled more than 4,000 healthcare leaders, asking them, "What is most important when hiring staff?"
Nearly 70% said cultural fit! This gives quantitative data to the often-quoted point that "Culture is King."
In this MGMA Insights podcast, we explore the idea of why culture is king and how it impacts the hiring, onboarding and even firing process in medical practices.
Experts interviewed include:
- Jacob Simon, Executive Vice President, The Medicus Firm
- Stefan Jarmusz, Project Analyst, MGMA
- Dr. Susan Murphy, author, keynote speaker and business consultant
- Molly Ramsay, Principal, Corporate Operations Director, MedMan Medical Management
- Amber Pedersen, Administrator, MedMan Medical Management
Key points from the podcast:
According to Simon, culture impacts every part of an organization, but you have to actually live it every day. "You can have your core values written on your walls," but if the employees aren't embodying those values then it won't matter; you won't have a strong culture.
Dr. Murphy: "The more training you can do, the more coaching, the more shadowing, the better it is because training and development is one thing you can do that will not take too much out of your compensation and benefits package." Dr. Murphy adds that there's also a hunger from younger generations to learn, and they can gain information quickly and efficiently from mentors and established training programs.
Ramsay and Pedersen: "Stay engaged with the candidate all the way through the hiring process to make a connection that your organization is invested in them before they even start day one. "We send a welcome email with all the paperwork that needs to be filled out so that on their first actual day we are prepared and they can login to all the systems!"
A note for podcast listeners: If you want to grow as a leader in your organization and help develop a stronger culture in your practice. MGMA’s online seminar, "Transformational Leadership: From the Front Office to the C-Suite" will help you embrace change management and strategic vision planning to expand your leadership toolbox. For more information visit mgma.com/leadership
In this special edition of MGMA Insider, we speak with Barb Davis, Senior Vice President of Client Success at CipherHealth. Although Barb has experienced more than 30 years as a healthcare professional, she's here today to share her experience as a patient.
While on the snowy slopes of Colorado in December 2016, Barb suffered a tibial plateau fracture. During the course of multiple surgeries, Barb experienced what she now calls, "a number of near misses" and she identified numerous "opportunities for improvement."
Her article about her experience as a patient appears at https://www.mgma.com/resources/quality-patient-experience/anatomy-of-errors-my-patient-story
Key points from this podcast:
*The burden of communication should not lie with the patient * A simple misplacement (of Barb's clothes) led to tremendous distraction * There are plenty of opportunities for improvement of patient care at a systems level * It's easy for a patient to experience "the Swiss cheese model" of falling right through the holes in the system
As Barb reflects on her experience, she has a newfound empathy with patients and the experiences they have in the healthcare system. As she writes, "I am sharing my own experiences to highlight the gap that still exists in patient safety, even when care teams have the best of intentions and when the patient is a knowledgeable healthcare consumer... After 30 years of experience working with physicians, nurses, and care teams, I didn’t call when I suspected that something wasn’t right... I accept responsibility for my own lack of action and can’t help but think about others: What about patients who haven’t worked in healthcare? Would they have fallen through the 'cheese' and experienced system errors that resulted in harm?"
If you have a healthcare story -- professional or personal -- that you'd like to share with us, please send us an email at podcasts@mgma.com
In this episode of MGMA Insider, we speak with healthcare consultant and process improvement expert Owen Dahl, MBA, LFACHE, CHBC, LSSMBB.
Dahl is a medical practice management consultant with more than 40 years of experience in consulting and managing medical practices. Much of his work deals with:
- implementation of Lean and Six Sigma principles;
- integration of hospital and physician programs;
- and staff training in the areas of management and efficiency,
In this conversation, he talks about the importance of processes in a medical practice, ways practices can become more efficient, and his thoughts on why the healthcare industry has overcomplicated the way it conducts business.
Owen Dahl will lead a Lean Six Sigma Yellow Belt Certificate preconference program ahead of MGMA19 | The Annual Conference, Sunday, Oct. 13, in New Orleans. Register today at www.mgma.com/bigeasy19.
In this episode of MGMA Insider, healthcare consultant Tim Smith discusses how survey data is used by professional appraisers and healthcare consultants to value physician compensation in service arrangements or as part of valuing a practice.
Smith, who is a skeptic by nature, reveals the need to challenge, test and be wary of data unless it's been tested and analyzed. As Smith says, "When it comes to the business of physician practices, a set of talking points is commonly repeated about the physician marketplace and what physicians earn. These claims are often made by reference to survey data reports, but does the data really support popular beliefs about physician compensation and productivity?"
He explains that "it's important to take a deep dive into the data to examine widely held paradigms about physician compensation and productivity" and be willing to be a contrarian and call out information when it isn't back up by the data.
As a reminder, Smith can be heard speaking at MGMA19 | The Data Conference, May 16-18 in Orlando, Florida. As a special offer to you, our podcast listeners can receive $200 off the regular registration price by entering the code PODCAST at mgma.com/datacon
Developing physician leadership has long been a challenge for the healthcare industry. Physicians are often seen as leaders in a medical practice but many don't have the skills they need to reach their potential as leaders.
Keith Olson is the Director of Physician Consulting Services at Ann & Robert H. Lurie Children’s Hospital of Chicago and is here to discuss steps to take to successfully develop physician leaders.
Also in this episode, Barbara Sharpless, Director of Physician Services at BayCare Medical Group, discusses the current state of physician recruiting and retention. Barbara sheds light on the current state of the physician job market and explains the dynamics at play that gives physicians the leverage in the negotiation process.
Finally, we talk to David Norris about financial intelligence for physicians. David is a practicing cardiac anesthesiologist in Wichita, KS, a consultant at David Norris, LLC, and author of the Financially Intelligent Physician: What They Didn’t Teach You in Medical School. He is also a clinical assistant professor at the University of Kansas in Wichita. David explains why business intelligence is important for physicians and outlines the three financial documents every doctor should understand.
If you like the show, please rate and review it wherever you get your podcasts. Every review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.
Announcement for podcast listeners:
If you want to learn about or attend MGMA's live events, you can go to MGMA.com/events
The next upcoming live event is The Data Conference, which will be May 16-18 in Orlando. You can learn more or register at mgma.com/datacon
How often have you heard someone say, “we’ve always done it that way?" The truth is, we too often depend upon traditions, emotions, politics, and anecdotes to make critically important business and management decisions.
In this episode of MGMA Insider, Frank Cohen, MBB, MPA, Director of Analytics, Doctors Management LLC, discusses the history of critical thinking and the use of evidence in the form of data, statistics, and analysis in a medical practice.
As Cohen explains, "Evidence-based thinking (EBT) incorporates techniques such as critical thinking, analytics, decision theory and problem-solving to improve our management skills and outcomes."
Cohen will deliver the opening keynote address on evidence-based thinking at MGMA19 | The Data Conference, Thursday, May 16 in Orlando, Florida. The conference will run May 16-18 at the Walt Disney World Swan and Dolphin Resort.
Podcast listeners interested in more information about this user group conference or looking to register can go to mgma.com/datacon
Fresh from MGMA19 | The Operations Conference in Austin, Texas, Dave Gans spent time with Nate Moore, "the Pivot Table Guy," to explain the steps from getting access to raw practice management system data to finding a tool to put it to good use.
Find more Executive Session podcasts and content on the MGMA Executive View page: https://www.mgma.com/executiveview/.
Audio: "Data Center," Shoeg (CC BY-NC-ND 4.0)
With historically low unemployment, an aging workforce, and four generations of employees making up the workforce--Baby Boomers, Gen X, Millennials, and Gen Z--it's created a new workforce employment culture.
In this episode of the Insider Podcast, Shelly Waggoner, MS, CEBS, SHRM-SCP, Vice President of Human Resources, MGMA, is in studio to discuss generational trends, workforce employment and the new talent paradigm.
Topics discussed include:
- The unique state of workforce employment
- The Aging workforce
- Baby Boomers delaying retirement
- Key differences (and some similarities) among the different generations
- Strategies in which companies can play up to the strengths of each generation
As a special note to MGMA members who may be looking for a new job, recruiting new talent to the workforce or looking for ways to develop better processes in their corporate culture, you can access more resources on this and many other topics on the Resources page on MGMA.com.
In addition, Career Pathways is the most convenient and effective way to take your next step in the medical practice field. MGMA works directly with numerous hospitals, private practices and healthcare facilities across America. If you’re looking to take this next step, you can browse thousands of job openings in MGMA’s job board today at mgma.com/findjob
Thanks for being an MGMA Insider. If you have comments, questions or ideas to share, please send us an email at podcasts@mgma.com
Editor’s note: Justin Chamblee can be heard speaking at MGMA19 | The Data Conference, May 16-18 in Orlando, Florida. As a special offer to our podcast listeners, through April 16, you can receive $200 off the regular registration price to The Data Conference by entering the code PODCAST at mgma.com/datacon
In this MGMA Insider episode, Justin Chamblee, CPA, MBA, FACMPE, Senior Vice President and Director of Operations, Coker Group discusses Physician Compensation Planning for the New Age of Healthcare.
Chamblee discusses:
- Steps to take when building a physician compensation plan for your practice
- The importance of change management in implementing a new compensation structure
- The reasons why a structured compensation plan is imperative to future success
We’re seeing mergers and acquisitions, we’re seeing health systems get larger and acquire other systems, we know that hospitals have been acquiring physician practices. Gary Herschman, JD, member, Epstein Bekcer & Green P.C., sits down with Dave Gans to share what's been happening from his perspective on physician transactions in recent years and the unique ways that private equity is shaping the medical group practice space.
Find more Executive Session podcasts and content on the MGMA Executive View page: www.mgma.com/executiveview/.
Audio credit: "AcidJazz" by Kevin MacLeod (CC BY 3.0)
Editor’s note: All of today’s guests can be heard speaking at MGMA19 | The Data Conference, May 16-18 in Orlando, Florida. As a special offer to you, our podcast listeners can receive $200 off the regular registration price by entering the code PODCAST at mgma.com/datacon
Healthcare’s business analytics market is projected to grow from $14 billion in 2019 to more than $50 billion by 2024. To help healthcare professionals better understand and utilize data in their practice, this episode of MGMA Insights is focused on providing information on how data can best be utilized in a medical practice. We also explain the importance of evidence-based thinking and discuss how to apply key metrics to a dataset.
Experts and topics in this episode include:
• Ashley Voss, Data Analyst II, MGMA, on data collection and analysis
• Chris Addison, MBA, LSSGB, Student Health Services, on Lean principles and data-driven decisions
• Lynda Barrie, Consultant, MGMA Consulting, on key metrics to use in datasets
• Frank Cohen, MBB, MPA, Director of Analytics, Doctors Management LLC, on evidence-based thinking
• Timothy Smith, CPA, ABV, Principal, TS Healthcare Consulting, on being a data skeptic
Sources for this episode include:
https://www.mgma.com/resources/financial-management/predicting-the-future-of-healthcare-with-analytics
https://www.mgma.com/data/data-stories/the-power-of-benchmarking-data-for-healthcare-lead
https://www.mgma.com/resources/financial-management/physician-practice-losses-using-loss-sourcing-ana
https://www.mgma.com/resources/revenue-cycle/get-proactive-with-payments-how-medical-groups-ca
If you like the show, please rate and review it wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com or visit mgma.com/podcasts for our complete library of episodes.
MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.
In this insider podcast, Bill Hambsh FACMPE CPA, CEO and Practicing Administrator at North Florida Women’s Care, talks about the increasing impact of text messaging as a way for medical practices to communicate with patients.
According to Hambsh, when it comes to effectively closing care gaps, engaging patients, and increasing care plan adherence, text messaging has a proven record of success. Not only have studies shown that text messaging is the preferred and most convenient means and communication channel for patients, but integrating text-based communication systems with EHRs is a cost-effective approach to boosting health outcomes. Providers can leverage this integration to alleviate the EHR data silo and automate hyper-targeted, clinical messages with tangible effects on health.
If you're interested in learning more on this topic, you can see Hambsh speak at MGMA19 | The Operations Conference on Tuesday, April 16, in Austin, Texas from 8am-9am. You can learn more about the conference and this session at mgma.com/toc.
Research shows that up to 70% of primary care medical appointments are for problems stemming from psychosocial issues. The Adverse Childhood Experiences Study (ACES) has detected a possible link between childhood trauma and medical and behavioral health problems such as substance use, depression, pulmonary and heart disease, sexually transmitted diseases, smoking, suicide and more.
In this episode of the insider, Mark Davis, CEO of Wasatch Pediatrics, highlights how behavioral health integration can help medical groups provide broader support to patients and their families within the primary care setting, resulting in improved care outcomes, reduced burden on providers and staff, and increased financial benefits.
Mark will be speaking April 16 at MGMA 19 | The Operations Conference in Austin, Texas.
For our podcast listeners, we have a special offer for one of our other events, MGMA19 | The Data Conference. Through April 16, you can go to mgma.com/datacon.
Follow the link and receive $200 off the regular registration price by entering the code PODCAST.
In this episode of MGMA Insider, Doral Jacobsen, founding partner of Prosper Beyond, joins the podcast.
Doral discusses:
- The total cost of care
- Value-based care
- Value propositions
- Holistic patient access
- Patient screenings
- Population health
Doral will deliver a presentation on the topic of the total cost of care on May 18 at MGMA19 | The Data Conference, which will be held in Orlando. We have a special discount for podcast listeners. Through April 16, you can go to mgma.com/datacon. Follow the link and receive $200 off the regular registration price by entering the code PODCAST.
Other sources on value-based care include:
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Most practices adding value-based contracts but in small doses https://www.mgma.com/data/data-stories/most-practices-adding-value-based-contracts-but-in
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Preparing for value-based payer contracting https://www.mgma.com/resources/resources/revenue-cycle/preparing-for-value-based-payer-contracting
*Value-based management: Staff compensation planning for value-based models of care https://www.mgma.com/resources/financial-management/value-based-management-staff-compensation-plannin
Thanks for being an MGMA insider.
In this episode of MGMA Insights, we focus on patient-centered care from a myriad of angles and topic areas and talk to leading experts including:
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Mark S. Davis, MHSA, FACMPE, CEO, Wasatch Pediatrics, on behavioral health integration in a medical practice
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Pamela Ballou-Nelson, RN, CMPE, MA, MSPH, PhD, MGMA Consultant, on behavioral health adoption in medical practices
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Katie Lawrence, MHA, CMP, Director of Ambulatory Optimization and Integration, Greenville Health System, on Improving Access and Engaging Patients Without Burning Out Your Team
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Norman H. Chenven, MD, CEO, Austin Regional Clinic, on The Portal to Success: Optimizing Technology to Increase Patient Access
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Bill Hambsh FACMPE CPA, CEO and Practicing Administrator at North Florida Women’s Care, Bridging Communication and Clinical Outcomes: How Text Messaging Can Transform the Entire Patient Experience
Mark Davis, Katie Lawrence, Norman Chenven and Bill Hambsh can all be heard speaking at MGMA19 | The Operations Conference, which will be held April 14-16 in Austin, Texas. For more info visit mgma.com/tocreg.
Sources for the episode:
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Behavioral health adoption and integration: https://www.mgma.com/data/data-stories/have-you-integrated-behavioral-health-providers-in
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Text messaging for patient access: https://www.mgma.com/data/data-stories/text-messaging-remains-an-effective-tool-for-patient-appointment-reminders
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Patient portals: https://www.mgma.com/data/data-stories/are-portals-a-means-to-patient-activation
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Employee burnout: https://www.mgma.com/resources/human-resources/using-communication,-performance-culture-to-reduce
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Key components of patient access: https://www.mgma.com/resources/operations-management/five-critical-components-of-patient-access
If you like the show, please rate and review it wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com or visit mgma.com/podcasts for our complete library of episodes. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.
The complexities of telehealth reimbursement in 2019 are demystified by Rachel Dixon, MGMA’s resident telehealth expert. Dixon is also chief strategy officer for Care on Location, a telehealth medical service, hardware, software and consulting company, and acting executive director of Prime Health, a nonprofit that drives digital health innovation in the safety net space.
Dixon will co-present a four-hour online seminar, "Using Telemedicine to Improve Your Bottom Line," on April 25. Learn more at https://www.mgma.com/events/online-seminar-using-telemedicine-to-improve-your.
Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0 - creativecommons.org/licenses/by-nc-sa/4.0/)
In this insider episode, Nate Moore "The Data Guy", takes a deep dive into how data can help explain patient access.
Nate discusses:
- Data Analysis in a medical practice
- Time to Third
- No Shows
- Pivot Tables
If you want to learn more about Nate's ideas on data analysis, you can hear him speak April 14-16 at MGMA19 | The Operations Conference and May 16-18 at MGMA19 | The Data Conference. To learn more about those events and how to register go to mgma.com/events
If you like the show, please rate and review it wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com.
Whether for an acute illness or chronic condition, patients can now get the care they need — where and when they need it. With virtual care technologies and comprehensive telehealth programs, patients can avoid the time and effort necessary to attend an in-office visit and receive medical consultations in the comfort of their own homes instead.
In this episode of MGMA Insider, Senior Editor Allison Bates talks with Craig Cordola, FACHE, Ministry Market Executive and Senior Vice President, Ascension.
Cordola highlights the ways in which technologies are transforming healthcare, including eliminating costly and unnecessary trips to the ER, providing greater access to specialists, saving patients time and money, and improving care outcomes.
To hear Cordola speak in more detail on this topic, look to MGMA19 | The Operations Conference, which will be held April 14-16 in Austin, Texas. You can register and learn more about the event at mgma.com/tocreg
If you like the show, please rate and review it on wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com or visit mgma.com/podcasts for our complete library of episodes. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.
Beverly Gibson, MBA, MEd, CMPE, CPC, CPC-I, CPMA, CEMA, CIFHA, senior industry advisor for MGMA, sits down with Dave Gans to discuss the ways chart audits help a medical practice mitigate risk and get an accurate picture of their billing.
Find more Executive Session podcasts and content on the MGMA Executive View page: www.mgma.com/executiveview/.
Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0 - https://creativecommons.org/licenses/by-nc-sa/4.0/)
In this MGMA Insider podcast, we talk with Ken Hertz, principal consultant with the MGMA Health Care Consulting Group.
Hertz spoke with us about toxic cultures in a medical practice and provides solutions on what practices can do to build better teamwork, grow leadership and overcome the biggest roadblocks to having a winning environment.
You can hear Ken speak at MGMA19 | The Operations Conference, which will be held April 14-16 in Austin, Texas. You can read more about the conference and register at https://www.mgma.com/events/the-operations-conference
Thanks for being an MGMA insider listener. If you have questions or suggestions for us, please email us at podcasts@mgma.com.
In this MGMA Insider podcast, we talk with Sue Feury, Sr. Product Marketing Mgr., Virence Health. Feury discusses the recent white paper she co-authored: Population Health: Managing Chronic Disease Patients Efficiently and Cost-Effectively and the upcoming webinar she will present on March 26 at 2:30 pm ET. (You can register for the webinar at https://www.mgma.com/events/population-health-managing-chronic-disease-patien)
This white paper, a joint effort between Virence Health and Physicians Medical Center, PC, used a real-world example of how PMC introduced a successful population health program into its culture and, by doing so, made the shift to proactive, team-based care, allowing them to leverage their data and improve the lives of their patients.
You can read the white paper at https://www.mgma.com/resources/quality-patient-experience/managing-chronic-care-populations-improve-health
As a reminder, the webinar on population health and chronic care management is March 26 at 2:30 pm ET. You can register for the webinar at https://www.mgma.com/events/population-health-managing-chronic-disease-patien
This 60-minute webinar will provide you with the knowledge to:
• Identify key issues facing organizations regarding managing population health • Summarize the steps needed to implement a chronic care program that will enhance care quality and more effectively manage populations • Recognize how to increase provider efficiency by balancing workloads, operating at top of licensure and aligning patient data with evidence-based guidelines at the point of care
Thanks for being an MGMA insider listener. If you have questions or suggestions for us, please email us at podcasts@mgma.com.
In this MGMA Insider podcast, Elizabeth Woodcock discusses her new book, Patient Access: Tools and Strategies for the Medical Practice.
As Woodcock explains, Patient access is business-critical for today’s medical practice. Patient access impacts appointment availability, the cost to deliver medical care, patient and referring physician satisfaction, as well as your practice’s bottom line. Velocity to treatment is the new competitive advantage for medical practices.
You can learn more about Woodcock's book, which she co-wrote with Debra Walker Keegan at mgma.com/access7 There, you can access a preview chapter.
Also, if you have questions or suggestions for us, please email us at podcasts@mgma.com.
Optimized medical practice operations result in the best business outcomes and yield the highest quality care.
With that in mind, in this episode of MGMA Insights, we focus on medical practice operations, with a particular emphasis on action plans to increase patient satisfaction through improving schedule management and introducing new technologies to drive patient engagement and patient access.
To discuss these topics, we're joined by MGMA Sr. Editor Allison Bates; Craig Cordola, FACHE, Ministry Market Executive and Senior Vice President, Ascension; Nate Moore, CPA, MBA, FACMPE, Moore Solutions Inc.; Jennifer Thompson, President, Insight Marketing Group; and Elizabeth W. Woodcock, MBA, FACMPE, CPC.
To learn more about these topics, look to MGMA19 | The Operations Conference, which will be held April 14-16 in Austin, Texas. You can register and learn more about the event at mgma.com/events
And you can read more about medical practice operations from Elizabeth Woodcock's book Patient Access: Tools and Strategies for the Medical Practice. Woodcock co-wrote the book with Deborah Walker Keegan, PhD, FACMPE. You can access the book at www.mgma.com/resources/products/patient-access-tools-and-strategies#overview
Don’t forget to check out our other series, Industry Insider, where we have full interviews, where we go even deeper on the biggest trends and challenges medical practices face today.
If you like the show, please rate and review it on wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com or visit mgma.com/podcasts for our complete library of episodes. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.
In this MGMA Insider podcast, Ellis “Mac” Knight, MD, MBA, Senior Vice President, Chief Medical Officer, Coker Group and Bill Waters, Founder, Waters Healthcare Consulting, LLC, discuss how to "Leverage a Clinical Integration Model for Better Financial Management."
As value-based reimbursements become the norm, hospitals and physician groups are finding that clinical integration can enable higher value production at the front lines of care delivery.
Knight and Waters explain:
*Clinical integration and how it differs from hospital–physician employment and other hospital–physician alignment models
*How to Identify the industry drivers of the clinically integrated model
You can hear Knight and Waters discuss this topic in greater detail on Tuesday March 5 at MGMA19 | The Financial Conference in Las Vegas. For more information, go to mgma.com/events.
You can also access the entire cataloge of MGMA Insider episodes at mgma.com/podcasts
In this MGMA Insider podcast, we're joined by Melissa Phillippi, president and co-founder of Performance Culture, Inc., Dr. Phllip Brown, chief physician executive at New Hanover Regional Medical Center and Dan Goodwin, vice president for the physician group for New Hanover Regional Medical Center located in Wilmington NC.
In fact, all three of our guests are located in the Wilmington, NC area and they have a fascinating story to share about how the leadership at NHRMC was able to build a culture that could grow and thrive in the day-to-day stresses of a hospital network but also have a plan in place for a natural disaster such as the one they experienced with Hurricane Florence.
Performance Culture, Inc. was also a sponsor of the recent MGMA Research and Analysis report -- Factors of a Positive Culture: Behavior Modeling, Communication, Engagement & Empowerment.
You can learn more about the report at mgma.com/data and you can learn more leadership strategies from Melissa Phillippi at performanceculture.com/coaching-tips/
To access the entire catalog of episodes or to offer us suggestions or feedback, please go to mgma.com/podcasts
In this insider podcast, we're joined by Bill Benjamin, partner with the Institute for Health and Human Potential (www.ihhp.com).
Bill is the closing keynote speaker at MGMA 19 | The Financial Conference (mgma.com/events), which will be held March 3-5 at Ceaser’s Palace in Las Vegas.
Bill joins us today to talk about the Science of Emotional Intelligence. According to Bill, Emotional Intelligence is the single most important driver of an engaged, results-driven, highly effective workforce. Emotional intelligence is especially important in environments, such as a medical practice, that are undergoing significant change or disruption.
In this podcast, Bill:
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Details the history of emotional intelligence
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Identifies the impact of leadership styles and how that can be attributed to someone's EI and,
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Discusses the importance of EI for physicians and others in a medical practice.
You can catch up on our entire catalog of episodes at mgma.com/podcasts
In this insider podcast, MGMA Sr. Editor Craig Wiberg talks with Sam VanNorman, MBA, MS, General Manager/Vice President, Managed Analytics, Optum Enterprise Analytics.
Sam discusses the session he will lead at MGMA19 | The Financial Conference -- https://bit.ly/2DZvoIT and he provides details and anecdotes on:
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How physicians’ practices and plans often suffer from inefficiencies and poor communication regarding data.
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The opportunity present in a medical practice to build a symbiotic relationship based on data collaboration.
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And the importance in changing behavior to reach those goals.
You can learn more about The Financial Conference at https://www.mgma.com/events/the-financial-conference/education
In this MGMA insider podcast, we're joined by Susan Childs of Evolution Healthcare Consulting. In addition to her work as a Healthcare Consultant, Susan is also a workshop trainer, a frequent speaker at industry events, and an author.
In this podcast, Susan discusses:
- the steps to better patient engagement
- patient-centered policies in a medical practice
- and, transparency about financial expectations
You can read more insights about patient engagement at the following links:
https://www.mgma.com/resources/quality-patient-experience/executive-session-viewing-your-medical-practice-t
https://www.mgma.com/resources/quality-patient-experience/lean-patient-flow-system
https://www.mgma.com/resources/quality-patient-experience/managing-chronic-care-populations-improve-health
In this MGMA Insider podcast, senior editor Craig Wiberg speaks with Timothy Smith, CPA, ABV, Principal, TS Healthcare Consulting, LLC.
According to MGMA’s Cost and Revenue data, nearly all health systems lose money on their physician practices while nearly all physician-owned practices breakeven or make a profit. Why do financial outcomes vary by owner/operator and what are implications for health systems of incurring such losses?
In this podcast, Smith discusses the multiple reasons why health systems lose money on their practices. He also talks about why ongoing practice losses can pose financial and regulatory for risks and can impede long-term efforts to improve costs and move from volume to value.
But he warns healthcare leaders, "Stop looking for a simple answer or a one-size-fits-all answer" because they do not exist. The reasons for physician practices losses are multiple and complex.
You can hear Smith speak at MGMA19 | The Financial Conference. The conference is March 3-5, 2019 at Caesars Palace Las Vegas Hotel & Casino. You can learn more about the event or register at https://www.mgma.com/events/the-financial-conference and https://www.mgma.com/events/the-financial-conference/registration.
Smith is also the author of an ongoing series of articles on MGMA.com
You can read them at the following links:
https://www.mgma.com/resources/financial-management/physician-practice-losses-red-ink-as-a-red-flag-f
https://www.mgma.com/resources/revenue-cycle/physician-practice-losses-why-physician-owned-pra
https://www.mgma.com/resources/financial-management/physician-practice-losses-a-tale-of-two-owners
https://www.mgma.com/resources/financial-management/physician-practice-losses-losses-from-operating-e
Also, don’t forget to check out our other series, MGMA Industry Insights, where we focus on a single theme or challenge facing medical practices and the healthcare industry today. The Insights podcast publishes the second and fourth Wednesday of each month.
If you like the show, please rate and review it wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.
MGMA Government Affairs VP Anders Gilberg speaks with Dave Gans about what physicians and medical practices can expect from the federal government on the regulatory and legislative side throughout 2019.
Find more Executive Session podcasts and content on the MGMA Executive View page: www.mgma.com/executiveview/.
Audio credit: "AcidJazz" by Kevin MacLeod (CC BY 3.0)
Nearly 121.5 million U.S. adults (48% of the adult population) have cardiology vascular disease, according to a study published by the American Heart Association Journal Circulation.
In this episode of the MGMA Insights Podcast, we talk with a variety of experts about National Heart Month, value-based care, communication with patients about healthier living, and wellness programs for medical practice employees.
Included in this episode we hear from Maddie Phillie, community impact director with the American Heart Association; Doral Jacobsen, CEO of Prosper Beyond Inc., healthcare consultant, speaker and author Susan Childs of Evolution Healthcare Consultating; Todd Whitthorne, Health and Wellness Speaker and Author of the book, Fit Happens; Anthony Schirer, Executive Director of Cheyenne OBGYN; and MGMA project analyst Erica Betz.
You can learn more about wellness programs and healthier living at the following links: https://www.mgma.com/data/data-stories/engagement-in-wellness-activities-improves-health https://www.mgma.com/data/data-stories/practice-leaders-set-up-for-success-in-new-year-wi https://www.mgma.com/data/data-stories/how-technology-can-enhance-patient-self-management http://healthyforgood.heart.org www.heart.org/workplacehealth
Don’t forget to check out our other series, Industry Insider, where we have full interviews, where we go even deeper on the biggest trends and challenges medical practices face today.
If you like the show, please rate and review it on wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.
In this exclusive podcast episode, Stephen A Dickens, JD, FACMPE, Vice President, Medical Practice Service, SVMIC, discusses payment reform and how physician compensation models are evolving.
While many practices are embracing industry changes, the infrastructure to support physician partnership, employment and compensation are either out of date or simply not in place. As groups dissolve, merge and/or sell, the lack of attention to these details can have significant financial ramifications. In this episode, Dickens reviews a sample partnership agreement and sample employment agreement. He also talks about the different elements, including compensation models, to consider in developing an agreement. The rationale for each section and pitfalls are highlighted as well.
In this episode of the MGMA Insider podcast, we talk with Deb Wiggs, FACMPE, founder of V2V Solutions (v2vms.com).
Deb has been a leader in the healthcare industry since the late 70s when she got her start as a medical assistant for a small family practice. She soon transitioned to practice administration and helped establish a 45_ physician independent family practice and then moved into administering a public hospital district. Within two years, she turned around the organization, taking it from a $750,000 deficit to a savings of more than $1 million.
Throughout her career, Debra has played to her strengths as an agent of change, working in primary care as well as specialty clinics, hospital-owned practice networks and independent practices. She excelled via interim management roles that empowered staff, providers, and management through clarity and accountability. Her workflow improvements move organizations toward innovative business strategies.
In this episode, Deb talks about the disconnect many people have due to technology and she explains the problems of "hiding behind our technology" instead of having clear, concise discussions either over the phone or in person.
As she explains in one of her patented "Wiggisms", Deb says: "I have a golden rule, which is 'email and texting is for data, not for discussion.'
She says so much miscommunication can be cleared up by getting up and talking to people face to face (or at least over the phone).
She says at a medical practice, this behavior begins through leadership in the organization. When she consults with a medical practice, the first thing Deb asks is, "Have you looked in the mirror first, before asking others to take on this behavior? Are you walking your talk?"
She adds: "Are you using email as a way to have conversations that need to be more in-depth?"
Deb says it really is about communication--that's the way to alleviate the disconnect in an organization.
To learn more about Deb's insights or about improving your company culture, you can check out the following articles:
https://www.mgma.com/resources/human-resources/creating-peer-relationships-with-providers
https://www.mgma.com/resources/human-resources/time-for-a-culture-check
https://www.mgma.com/news-insights/human-resources/more-than-half-of-the-mgma-stat-participants-are-s
If you like the show, please rate and review it on wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.
What makes a happy working environment? According to motivational speaker Paul J. Long, the more employees can play and relieve stress, the harder and more efficiently they’ll work.
In this episode of the MGMA Insights Podcast, we talk with a variety of experts about organizational culture and avoiding burnout in a medical practice or hospital system.
Topics include the technology disconnect, toxic cultures, leadership in the face of natural disasters, rebuilding a broken culture, and empowering your employees.
Included in this episode we hear from MGMA insiders Erica Betz, Ken Hertz, and Chris Harrop, and glean insights from industry experts Deb Wiggs, Anthony Schirer, Melissa Phillippi, Dr. Phillip Brown, and Paul J. Long.
Don’t forget to check out our other series, Industry Insider, where we have full interviews, where we go even deeper on the biggest trends and challenges medical practices face today.
If you like the show, please rate and review it on wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Decklan McGee, and Daniel Williams.
In this Industry insider podcast, we talk with Jaci Johnson, president, and owner with Practice Integrity on how diagnosis coding has become more important since the adoption of ICD-10. The new code-set requires more specific diagnosis documentation for the patient. Capturing the detailed diagnosis codes are vital to defend the medical necessity and medical severity reflected in the procedural coding.
When the diagnosis codes and the procedurals codes do not support each other, it can lead to claim denials. Jaci offers her thoughts on what practices can do to improve diagnostic coding processes in medical practices to help reduce denials and discover additional revenue opportunities.
Hear from Jaci Johnson and other great presenters on February 5th at the Online Seminar: Coding Essentials for Non-Coders.
https://www.mgma.com/events/online-seminar-coding-essentials-for-the-non-coder
For more than a decade, MGMA has hosted the Financial Conference. It’s a chance for practice leaders to get together to solve the financial issues their practices are facing. In this episode of the Industry Insights podcast, we focus on those most pressing financial issues and learn strategies on how to address and solve those problems. As part of the lineup, MGMA Sr. Editor Craig Wiberg discusses The Financial Conference. Also, we hear from industry experts including Steve Dickens, Sanjay Seth, and Jim Malloy. Additionally, Erica Betz, project analyst for MGMA stat discusses how good data can improve a medical practice and Jaci Johnson gives the 411 on CPT coding changes for 2019.
MGMA senior editorial manager Chris Harrop chats with Paul J. Long, author of "Connecting to Life Through F.U.N.," about his upcoming speaker showcase talk at MGMA19 | The State Leaders Conference, Jan. 24-26 in Denver.
Learn more about the conference at mgma.com. To learn more about Paul's work, visit www.pauljlong.com.
In this MGMA Industry Insider podcast, we talk with Sheila Augustine, Director, Patient Financial Services, Nebraska Medicine and Wendy Hanson, Support Manager, Nebraska Medicine.
Each has extensive experience leading revenue cycle operations in large health systems. Here, we discuss new patient finance options for practices and health systems.
Sheila and Wendy talk about how these new options have improved patient experience and the bottom line for their organization.
Related resources:
https://www.mgma.com/resources/revenue-cycle/patient-payments-in-an-out-of-pocket-age
https://www.mgma.com/resources/products/physician-billing-process-3rd-edition
Bill Sonn, principal consultant at The Sonn Group and senior healthcare consultant at Gelb Consulting talks about how to identify potential patients and marketing success in your healthcare organization to keep up with population growth, as well as avoid dissatisfaction by aligning patient expectations with their experiences with the practice.
Find more Executive Session podcasts and content on the MGMA Executive View page: www.mgma.com/executiveview/.
Intro/outro: "Candlepower," Chris Zabriskie [Attribution 4.0 International (CC BY 4.0)]
In the premiere episode of MGMA's Industry Insights podcast, we share with you what's new for 2019, including healthcare innovation, collaboration at Catalyst HTI, an exciting new version of MGMA's Connection magazine and online tools and education opportunities in the coming year. In this new format, MGMA's editors will speak with subject matter experts to find out the latest trends and cutting-edge information in the world of healthcare and medical groups.
In this podcast, we talk with Jim Malloy, Jim Malloy, CEO, Global Health Management Services. Jim specializes in analyzing data within the revenue cycle to help create efficiencies and transparency in practices. Here, we discuss what are the key performance indicators a practice should be reviewing to improve the performance of their revenue cycle.
Highlights:
Jim gives his view on some KPI’s that practices may not be using, but should be when assessing the revenue cycle.
Discover the key performance indicators practice should be reviewing to improve the performance of their revenue cycle.
Related resources:
https://www.mgma.com/resources/products/benchmarking-success-the-essential-guide-for-grou
https://www.mgma.com/resources/products/physician-billing-process-3rd-edition
Patient satisfaction is impacted in countless ways in your medical practice. Consultant Susan Childs, FACMPE, discusses how a senior leader in healthcare can review his or her organization with a focus on what the patient experiences.
Find more Executive Session podcasts and content on the MGMA Executive View page: www.mgma.com/executiveview/.
Intro/outro: "Candlepower," Chris Zabriskie [Attribution 4.0 International (CC BY 4.0)]
In this podcast, we talk with Ken Hertz, FACMPE, Principal Consultant with MGMA Consulting. Ken has more than 40 years of management experience and has held numerous leadership positions in small and large healthcare organizations. Today, he's discussing his new series of columns on "What Healthcare Professionals Can Learn From Leadership Books."
You can read Ken's column at https://www.mgma.com/resources/human-resources/what-healthcare-professionals-can-learn-from-leade
And you can learn more about Ken and MGMA's consulting services at https://www.mgma.com/membership/consulting/overview
MGMA senior editor Daniel Williams interviews Top Resume job expect Amanda Augustine to find out the best practices needed to nail the over the phone job interview. Amanda provides tips on best practices for before, during and after the phone interview.
Intro/outro: " Tours" - Enthusiast [Creative Commons Music]
MGMA Senior Fellow David N. Gans sits down with Nate Moore, "the Pivot Table Guy," to explore how a medical group's chief operating officer needs to get to the data already in an EHR or practice management system to address no-shows, provider productivity and much more.
Find more Executive Session podcasts and content on the MGMA Executive View page: www.mgma.com/executiveview/.
Intro/outro: "Candlepower," Chris Zabriskie [Attribution 4.0 International (CC BY 4.0)]
Former Mayo Clinic CAO Robert Smoldt discusses his current work at Arizona State University and how international medical centers and health systems have plenty of good ideas to offer for transforming healthcare in the United States.
Find more Executive Session podcasts and content on the MGMA Executive View page: www.mgma.com/executiveview/.
Intro/outro: "Candlepower," Chris Zabriskie [Attribution 4.0 International (CC BY 4.0)]
MGMA Industry Insights Senior Editor Daniel Williams, MBA, chats with Tony Stajduhar, president, Jackson Physician Search, Scott Lindblom, vice president, Jackson Physician Search, and Kathy Cooperman, president, KC Leadership Consulting LLC, about the importance of cultural fit in a medical practice, the challenge of recruiting new talent and how toxic work environments can keep a medical practice from reaching its potential.
Audio: "Ruffling Feathers" by Jesse Spillane (CC By SA 4.0)
MGMA Industry Insights Senior Editor Craig Wiberg, MLS, MBA, chats with Ric Sinclair, Chief Product Officer, MBA, at Waystar about the current revenue cycle management environment as well as emerging technologies for healthcare organizations.
Audio: “Warm Up Suit” by Broke for Free (CC BY-SA)
MGMA Industry Insights Senior Editor Craig Wiberg, MLS, MBA, chats with MGMA's senior industry advisors Cristy Good, MPH, MBA, CPC, CMPE, and Beverly Gibson, MBA, M.Ed., CMPE, CPC-I, CPMA, CEMA, about the elements of E/M codes when navigating leveling, categories, denials and more.
Intro/outro: Broke for Free, "Golden Hour" (CC BY-NC-ND 4.0)
In this podcast, we speak with leadership guru Tracy Spears about the tools managers need to solve the complex problems clouding today's healthcare landscape.
You can also visit mgma.com/leadershiptraining to sign up for Tracy's online course.
Audio: “Parade” by Nctrnm (Attribution 4.0 International CC BY 4.0)
We catch up with an interview we did with Rob Valuck in May 2018 regarding the opioid epidemic and his work in Colorado on public awareness and the challenges faced.
Learn more about best practices for confronting opioid abuse in a medical practice in the MGMA Research & Analysis report, “Combating the Opioid Epidemic: Effective Policies and Communication Strategies”: https://www.mgma.com/resources/resources/products/combating-the-opioid-epidemic-effective-policies
Visit https://www.mgma.com/Resources/Resources/Quality-Patient-Experience/Behind-the-story-Fighting-the-opioid-epidemic-thr for the full article related to this episode.
Audio: "Something Elated" by Broke for Free [Attribution 3.0 United States (CC BY 3.0 US)]
Total cost of care experts Aaron Cohen and Doral Jacobson explain how the cost to deliver care is being influenced by value-based care models.
AUDIO: Broke for Free, "Breakfast with Tiffany"
Revenue cycle management expert Patti Peets from CareCloud explains common ways that medical group practices don't optimize their revenue streams and offers insights in how to correct those lost opportunities.
Produced by Chris Harrop, MGMA senior editorial manager AUDIO: "The Life and Death of a Certain K. Zabriskie, Patriarch," by Chris Zabriskie (CC BY 4.0)
Listen to episode two of the MGMA podcast all about benefits. Subject matter expert and human resources manager at MGMA, Jenny Morales, SHRM-SCP, GBA, explains the critical role company culture plays in finding the right job.
Read the full article on https://www.mgma.com/resources/human-resources/tips-on-company-culture-for-jobseekers
Intro/outro: "Simple," Uncle Milk [Attribution 4.0 International (CC BY 4.0)]
Listen to episode one of the MGMA podcast all about benefits. Subject matter expert and human resources manager at MGMA, Jenny Morales, SHRM-SCP, GBA, focuses on the health and wealth benefits a company can offer and what job seekers should look for in a company’s benefits package.
Read the full article on www.mgma.com/resources/human-resources/health-and-wealth-benefits-tips-for-job-seekers
MGMA Senior Fellow David Gans interviews HealthSpaces founding partner Dr. Marion Jenkins about how healthcare executives have a role to play in deciding whether it's time to ditch your current EHR system.
Read the full article on mgma.com: https://www.mgma.com/resources/health-information-technology/executive-session-should-your-ehr-system-stay-or.
Intro/outro: "Candlepower," Chris Zabriskie [Attribution 4.0 International (CC BY 4.0)]
Elizabeth Woodcock, MBA, FACMPE, CPC, discusses the crucial role your front office plays in maintaining a successful practice.
AUDIO: "The Life and Death of a Certain K. Zabriskie, Patriarch," by Chris Zabriskie (CC BY 4.0)
The MGMA podcast returns with insights into managing your medical practice's provider work schedule from the 2018 MGMA Operations Conference in Phoenix, Arizona.
Producer: Jordan Davis, MGMA instructional developer AUDIO: "Night Owl," Broke For Free (CC BY 3.0)
This episode, we explore some key takeaways from MGMA 2017 Annual Conference, with selections from speakers including MGMA President and CEO Dr. Halee Fischer-Wright, leadership expert Tracy Spears, former MGMA Small Talk guest Frank Cohen and others.
For more insights from the MGMA 2017 Annual Conference, on-demand sessions are available in the MGMA Store: mgma.org/store.
Producer: Decklan Miller-McGee, MGMA instructional developer AUDIO: "Mountain Top," Audiobinger (CC BY-NC 4.0)
This week, Nick Fabrizio, PhD, FACMPE, FACHE, principal consultant, MGMA Health Care Consulting Group, discusses why you should be thinking more about the patient experience when designing or redesigning your office space.
Learn more about medical office design in Nick's recent article for MGMA Connection magazine: https://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2017/september-2017/medical-office-designs-of-the-future-thinking-of-the-customer
This episode, Greg Feltenberger, PhD, MBA, FACMPE, FACHE, chief executive officer, Idaho Urologic Institute PA, Meridian, Idaho, discusses the basics of benchmarking and why it is such useful tool for improving your practice.
To learn more, check out Greg's session at the MGMA 2017 Annual Conference, "Benchmarking Tools to Increase Efficiency and Practice Profitability": http://www.mgma.org/annual-conference/why-attend
In this episode, Pamela Ballou-Nelson, RN, MSPH, PhD, senior consultant, MGMA Health Care Consulting Group, discusses why patient activation is so important in the shift to value-based payment and methods for how you can implement better patient activation techniques into your practice.
To learn more about patient activation and to contact Pamela, visit the MGMA Health Care Consulting Group: http://www.mgma.org/healthcare-consulting/overview
This episode, Kathryn Wickenhauser, MBA, CHTS, regulatory compliance adviser, DataFile Technologies, Kansas City, Mo., discusses how to identify the difference between HIPAA incidents, violations and breaches and how technology is affecting the way we share Protected Health Information.
Learn more about how to protect your practice from cyberattacks in the September issue of MGMA Connection magazine: http://www.mgma.com/practice-resources/mgma-connection-plus
And check out Kathryn's session at the MGMA 2017 Annual Conference in Anaheim, Calif., Oct. 8-11: http://www.mgma.com/annual-conference/why-attend
Susan Murphy, MBA, PhD, discusses why assessing your practice is a vital first step to improving your organization, especially when setting SMART goals. She also discusses ways to make your meetings more productive.
To learn more about Susan's assessment, check out her article in the August issue of MGMA Connection magazine: http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2017/august-2017/assess-the-health-of-your-medical-practice
You can also view her recent webinar on gender differences in the workplace: http://www.mgma.com/store/education/online/webinars-on-demand/gender-intelligence-recognizing-and-valuing-our-differences-on-demand
And consider checking out her book, Maximizing Performance Management: http://www.mgma.com/store/books/printed/maximizing-performance-management
MGMA Vice President Shelly Waggoner, CEBS, MS, SHRM-SCP, discusses ways you can encourage your best employees to stay with your organization. She recommends encouraging employee engagement and growth, as well as what she calls "stay interviews."
Learn more about retaining employees in Shelly's feature article in the August issue of MGMA Connection magazine.
And consider attending her session, "Emotional Intelligence: Your #1 Competitive Advantage," at the MGMA 2017 Annual Conference taking place Oct. 8-11 in Anaheim, Calif. Register now: http://www.mgma.com/annual-conference/why-attend
Frank Cohen, MBB, MPA, director of analytics, Doctors Management LLC, Clearwater, Fla., discusses how predictive analytics is already being used by CMS to detect fraud and how this new technology could help practices make better business decisions.
Cohen will led a preconference session, "From Data to Action: Benchmarking for Better Results in your Practice," on Sunday, March 4, 2018, at the MGMA 2018 Financial Conference in Orlando, Fla. Learn more: http://www.mgma.com/tfc.
This week, we hear from Anne Zaccheo, MBA, FACMPE, practice director, Nephrology Associates of Syracuse, Syracuse, N.Y. about what she learned about the changing healthcare landscape through ACMPE Certification and Fellowship after making a career transition.
You can read her full Fellowship paper, "Survival of the Small Medical Practice in the Evolving American Health Care System: Flourish or Fold?": http://www.mgma.com/practice-resources/articles/fellow-papers/2016/survival-of-the-small-medical-practice-in-the-evolving-american-health-care-system-flourish-or-fold
Check out other recent Fellows' papers in the most recent issue of Executive View: http://www.mgma.com/practice-resources/mgma-connection-plus/executive-view/2017/june-2017-(1)
And learn more about how you can obtain your certification and Fellowship through ACMPE: http://www.mgma.com/education-certification/medical-practice-management-certification-through
This week, Frank H. Ford, FACMPE, MBA, MHS, independent conusltant, MGMA Health Care Consulting Group, discusses when you should consider reevaluating your physician compensation plans, how compensation affects culture and steps to align your compensation plan with value-based reimbursement.
Need data to benchmark your physician compensation plan? Check out the 2017 MGMA DataDive Provider Compensation: http://www.mgma.com/industry-data/mgma-surveys-reports/physician-compensation-and-production-survey
In this special episode of MGMA Small Talk, we talk to Adrian Gostick and Chester Elton, authors of All In: How the Best Managers Create A Culture of Belief and Drive Big Results, about how to build a better organizational culture in your practice.
Adrian and Chester will be going in-depth on the topic during their general session at the MGMA 2017 Annual Conference in Anaheim, Calif., Oct. 8-11. Find out more: http://www.mgma.com/annual-conference/why-attend
This week, Christina Maslach, PhD, professor of psychology emerita, University of California, Berkeley, talks about the risk factors for job burnout and how to prevent your employees from becoming burned out about their job.
For more on physician burnout, check out the recent MGMA Connection magazine article, "Caring for caregivers: Addressing physician burnout": http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2016/august-2016/caring-for-caregivers-addressing-physician-burnout
In this episode, Will Latham, MBA, CPA, MGMA member, president, Latham Consulting Group, Chattanooga, Tenn., discusses why strategic planning is so important for medical groups and how to make sure your planning sessions are a success.
Learn more about strategic planning and organizational governance in the May issue of MGMA Connection magazine: http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2017/may-2017
This week, Thom Walsh, PhD, co-founder of Cardinal Point Healthcare Solutions and faculty of the Dartmouth Institute for Health Policy and Clinical Practice, discusses how to move your practice toward value.
Check out Walsh's book, Navigating to Value in Healthcare: http://www.mgma.com/store/books/electronic/navigating-to-value-in-healthcare-ebook
This week, we talk with Elizabeth Woodcock, MBA, FACMPE, CPC, author of Operating Policies and Procedures Manual for Medical Practices, 5th Edition, about how improving your practice's workflow can improve the patient experience and make your organization more successful.
Learn more about Elizabeth's book: http://www.mgma.com/store/books/electronic/operating-policies-and-procedures-5th-edition-ebook
And check out the MGMA 2016 Practice Operations Report: Based on 2015 Survey Data to see how your practice compares to others: http://www.mgma.com/store/surveys-and-benchmarking/e-reports/practice-operations-r-a-report
This week, MGMA Small Talk takes a field trip to Clinica Family Health, a community health center in northwest Denver to learn about how they are utilizing RN "co-visits" to provide better patient care without overburdening their providers.
To learn more about using clinical staff more efficiently, check out "Using clinical staff to increase productivity and provide better patient care," in the March issue of MGMA Connection magazine: http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2017/march-2017/using-clinical-staff-to-increase-productivity-and-provide-better-patient-care
And consider registering for the upcoming MGMA/AMA 2017 Collaborate in Practice conference in Chicago, April 9-11: http://www.mgma.com/collaborate/why-attend
This week, we talk with Doral Davis-Jacobsen, MBA, FACMPE, chief executive officer, Prosper Beyond, Inc., and Nanci Robertson, BSN, MHA, president, Robertson Consulting, Inc., about the steps you can take to get your practice ready for the new MACRA regulations.
To learn more about the MACRA Readiness Workshop and to register visit: http://www.mgma.com/store/education/online/webinars-live/mgma-online-macra-readiness-workshop-live
This week on MGMA Small Talk, we talk with Kyle Matthews, CMPE, MGMA board member, chief executive officer, Phoenix Heart, Glendale, Ariz., about how incorporating scribes, nonphysician providers and other clinical staff into your practice can increase productivity and allow you to provide better patient care.
To learn more, check out Kyle's session at MGMA16 and earn continuing education credit: www.mgma.com/store/face-to-face-recordings
And check out the March issue of MGMA Connection magazine for more on the subject.
This week on MGMA Small Talk, we do something a little bit different. Hear the highlights from some of the conversations we had with MGMA members at the MGMA State Leadership Conference, held Jan. 26-28 in Aurora, Colo.
Learn more about the educational resources MGMA offers: http://www.mgma.com/education-certification/education-overview
Consider attending the MGMA/AMA 2017 Collaborate in Practice Conference in Chicago, April 9-11: http://www.mgma.com/collaborate/why-attend
And we'd love to hear directly from you! Email us at connection@mgma.org.
This week, data guru Nate Moore, CPA, MBA, FACMPE, discusses how practice administrators can use business intelligence to address issues in their revenue cycle and negotiate better contracts with payers.
To learn more, check out Nate Moore's session at MGMA16 and earn continuing education credit here: www.mgma.com/store/face-to-face-recordings
Or his book, "Better Data, Better Decisions: Using Business Intelligence in the Medical Practice": http://www.mgma.com/store/books/electronic/better-data-better-decisions-using-business-intelligence-in-the-medical-practice-ebook
And consider attending the MGMA 2017 Financial Management and Payer Contracting Conference to hear Nate discuss how business intelligence can help you negotiate contracts: www.mgma.com/fmpc/why-attend
In this week's episode of MGMA Small Talk, best-selling author Daniel Pink (http://www.danpink.com/) discusses his MGMA16 talk about the art of persuasion and what he calls the new "ABCs": attunement, buoyancy and clarity.
Didn't make it to San Francisco for the MGMA 2016 Annual Conference? Check out session recordings and earn continuing education credit here: http://www.mgma.com/store/face-to-face-recordings
And consider attending the MGMA 2017 Financial Management and Payer Contracting Conference: http://www.mgma.com/fmpc/register
Or the MGMA/AMA 2017 Collaborate in Practice Conference: http://www.mgma.com/collaborate/why-attend
In this episode of MGMA Small Talk, Mark Tomasulo, MD, president and chief medical officer of PeakMed in Colorado Springs, Colo., discusses Direct Primary Care and how the model has worked for his practice.
Read about other viewpoints on Direct Primary Care and similar payment models in the Party Line column in the September issue of MGMA Connection: http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2016/october-2016/the-cost-of-doing-business
In this week's episode of MGMA Small Talk, former MGMA Board Chair Bergitta Cotroneo, FACMPE, discusses steps you can take to improve your leadership skills and advance your career.
Learn more about Bergitta's leadership session at MGMA16 in our recent article in Executive View: http://www.mgma.com/practice-resources/mgma-connection-plus/executive-view/2016/november-december-2016/self-awareness-leads-to-improved-leadership-skills-and-career-development
On this week's episode of MGMA Small Talk, Randy Blue of HealthiPass talks about how to build patient friendly billing processes through better communication and technology.
You can read Randy's feature article from the October issue of MGMA Connection here: http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2016/october-2016/communication-leads-to-patient-friendly-billing
In this episode of MGMA Small Talk, Mark McLaughlin, a site reviewer for EHNAC, discusses what policies and procedures your practice should be implementing in order to ensure your data is secure.
If you'd like to register for Mark's session at this year's annual conference, visit our MGMA16 page: www.mgma.com/annual-conference/why-attend.
And check out our recent MGMA Connection article, "Cybersecurity: The board's role in oversight": http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2016/may-2016/cybersecurity-the-board%E2%80%99s-role-in-oversight
In this episode of MGMA Small Talk, Andrea Eliscu, president of Medical Marketing, Inc. in Orlando, Florida, discusses how you can add personal touches to your marketing strategy and why the rise of social media makes it more important than ever.
If you'd like to register for Andrea's session at this year's annual conference, visit our MGMA16 page: http://www.mgma.com/annual-conference/why-attend.
And check out Andrea's new book "It's Personal: The Art of Building Your Practice," available here: http://www.mgma.com/store/books/printed/its-personal-the-art-of-building-your-practice.
On this week's episode of MGMA Small Talk, MGMA's resident medical coding expert Sue Whitney discusses the importance of good coding and why medical practice administrators should pay attention.
If you’d like to register for Sue’s session at this year’s annual conference, visit our MGMA16 page: http://www.mgma.com/annual-conference/why-attend.
You can also read Sue’s article, “ICD-10: After the storm" here: http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2016/september-2016/icd-10-after-the-storm
In our inaugural episode of MGMA Small Talk, MGMA member Scott Graham, chief executive officer of the Oral Facial Surgery Institute in Fenton, Missouri, discusses how he dealt with what he calls a "mid-career crisis."
For more information on attaining certification and fellowship through ACMPE, visit our Education & Certification page: http://www.mgma.org/education-certification/overview.
And to learn about potential career opportunities, visit our Career Center: http://www.mgma.org/careers/overview.
Stay tuned for MGMA's brand new podcast, MGMA Small Talk, which is launching in September 2016 and will feature short interviews with MGMA members and staff, as well as industry experts. You can find out more and learn how to subscribe at mgma.org/podcast.
In the meantime check out this short clip from MGMA industry fellow Dave Gans on the history of MGMA and its relevance today.