What's Working with Cam Marston: Recent Episodes

Cam Marston

Interviewing guests to better understand the trends shaping their workplace, workforce, and marketplace with the hopes that something they say will make each of us a little bit better at whatever it is we do.

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Episode Summary

In this final installment of a multi-episode tradition, Cam sits down with his youngest son, Mack Marston, 19, days before Mack heads off to the University of Alabama. What starts as a father-son farewell turns into a remarkably candid window into how the next generation thinks about work, learning, responsibility, friendship, technology, and what a good life actually looks like. For business leaders, managers, and anyone hiring or leading young people today, this conversation is required listening.

About Mack Marston

Mack is 19 years old, the youngest of four children, a recent high school graduate, and a former varsity football player. He starts at the University of Alabama in the fall, likely majoring in biology with an eye toward dentistry — or possibly finance and the markets, which he's already dabbling in. He works on a farm this summer, plays guitar, listens to Dire Straits and Pink Floyd, and has approximately 18 close friends from two different schools. He is, by any measure, well ahead of where most 19-year-olds are in self-awareness.

What Business Leaders Should Hear

  1. He knows exactly how he learns — and it's not from a lecture.

Mack articulates clearly that his best academic experiences came from teachers who varied their delivery: reading, writing on the board, hands-on practice, real-world application. When a teacher lectured exclusively, he disengaged — and so did everyone else. His AP Statistics teacher connected math to card games. His history teacher rotated methods daily. Those subjects stuck.

The implication for leaders: Training programs, onboarding, and internal communication built around one-way information delivery will lose this generation fast. If you want them to retain it, vary the method. Connect it to something real.

  1. Understanding beats memorization every time.

Mack got a 95 or above in calculus not because he drilled formulas, but because he understood why the formula worked and what it was for. He explicitly distinguishes between understanding and rote retention — and has little confidence in the latter.

The implication for leaders: Don't hand Gen Z a policy manual and expect compliance. Explain the reasoning. When they understand the "why," they perform. When they don't, they disengage or work around it.

  1. He's already self-managing and accountable — and he knows it.

At his summer job this week, his coworkers unanimously pointed to Mack as the most responsible person on the team. He keeps track of everyone's hours and pay. He made his own lunch, did his own laundry, and cleaned his own room throughout high school. He was given increasing responsibility year by year at home and internalized it.

The implication for leaders: This generation isn't allergic to responsibility — they're allergic to being handed responsibility without context or trust. Mack was given ownership gradually, and it built genuine accountability. Micromanagement will kill that.

  1. Social intelligence is a core competency for him.

Mack has 18 people he considers close friends — from two different high schools, built through introduction, genuine interest in meeting new people, and consistent follow-through. While his peers tend to stay within one group, Mack moves between them. He shakes hands when he walks in a room. He says "please" when he orders. He noticed — unprompted — that these small social signals matter in how people are perceived.

The implication for leaders: Don't write off Gen Z as socially awkward or screen-addicted. Some of them — including the ones you want on your team — are building social capital deliberately and skillfully. Look for the ones who know how to enter a room.

  1. He thinks AI will make the world dumber — and he's already navigating it.

Mack describes classmates who use AI to write their papers, then run them through "humanizers" to fool detection software. He predicts AI will displace accounting and math-heavy roles. He also believes nursing and medicine will become more valuable precisely because patients want human touch, not machines. He's thinking ahead about where the work will be.

The implication for leaders: The young people joining your workforce have already formed opinions about AI's role. The sharp ones — like Mack — are thinking about where human judgment and human presence remain irreplaceable. That's a valuable instinct to cultivate.

  1. A good life, in his own words, is about comfortable stability and things to work on.

When asked to describe a good life — not a successful one, a good one — Mack didn't describe a title, a salary, or a status symbol. He described: a job you don't hate, enough money to live without panic, meals on the table, hobbies that give you something to accomplish, and not worrying too much. He specifically named playing guitar, learning a new song, and doing things around the house as examples of what "working on something" means.

The implication for leaders: This generation isn't as driven by prestige or promotions as the generations before them. They want to feel capable and engaged — at work and outside it. If your culture only rewards climbing, you may miss what actually motivates them.

Standout Moments

  • Mack's final play of his high school football career: caught a touchdown pass in the end zone with no time left, thrown by a 6'5", 280-pound defensive lineman who was being tackled as he released the ball. Mack describes being immediately punched by his offensive linemen in celebration. "I kind of forget I did that," he says.
  • On his Spotify listening age being calculated at 86 years old: "I just listen to old songs." His musical heroes are Eric Clapton, Dire Straits, and Pink Floyd. Once he started playing guitar, he says, the old music started sounding better.
  • On what this family does that other families don't: "We clean our rooms before the house cleaners come." (He offers this with complete sincerity.)
  • His bold prediction for college: a 3.8 GPA as a biology major. Cam is appropriately skeptical given the fraternity commitments ahead — and says so.

Key Takeaways for Managers and Leaders

  • Vary how you communicate and train. One-size delivery doesn't stick.
  • Explain the reasoning, not just the rule. Understanding drives performance.
  • Give responsibility gradually and genuinely. Watch what happens.
  • Don't mistake quietness at home for disengagement everywhere. Mac is more animated with friends than with family — that's healthy, not concerning.
  • Look for young people who shake hands, say please, and know how to enter a room. They exist.
  • The best ones are already thinking about AI and automation more clearly than most adults in the room.

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Every year a Marston kid graduates from high school, Cam sits them down and puts them on the record. This time it's Ivey Marston — his youngest daughter, twin, varsity volleyball captain, NHS treasurer, and AP scholar — hours before her baccalaureate ceremony and but a few months before she heads to Auburn University to study aerospace engineering.

It's a candid, unscripted conversation with a sharp 18-year-old who's paid close attention to the world around her.

  • The lunch table moment. Ivy walks through the junior-year friendship breakup that rearranged her social life — gradual, then sudden — and what it took to make a very public declaration in a small school cafeteria.
  • Natural talent vs. work ethic. Without prompting, Ivy draws a clean distinction between classmates who skim and ace tests versus those who grind for every grade — and where she honestly places herself on that spectrum.
  • Dreaming past the moon. Her goal isn't just a job — it's NASA, and a project that pushes human exploration beyond anything we've reached so far. She also shares why she thinks intelligent life elsewhere in the universe would still have lunch table problems.

What's Working with Cam Marston is a look at the next generation of students and workers — and occasionally, the ones closest to home.

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If you've ever chased a prospect for months only to get ghosted, delivered a perfect proposal and heard nothing back, or found yourself unable to walk away from a deal that was going nowhere — this episode is for you.

Arthur Gonzales, Managing Director of Cypress Consulting Group and area franchisee for Sandler Training, joins Cam to talk about why most salespeople struggle and what to do about it. Arthur's journey from near-broke billboard salesman working bar doors at night to sales leader and trainer is both entertaining and instructive — and the lessons he learned along the way apply to anyone who has to persuade someone to say yes.

Three things Arthur says that will stick with you:

  • "You're not struggling with your close rate. You're qualifying poorly." Most salespeople skip the hard diagnostic work and rush to the proposal — then wonder why nothing closes.
  • "Without pain, there is no sale." If your prospect doesn't have a problem they're emotionally compelled to fix, no amount of charm or information will move them.
  • "Before every appointment, I remind myself I'm independently wealthy and don't need the business." That mindset shift changes your body language, your tone, and your entire approach.

Connect with Arthur Gonzales: 📧 arthur.gonzales@sandler.com 📱 803-509-3873 💼 LinkedIn: Search Arthur Gonzales

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Kyle Sweetser is back on What's Working for a second conversation with Cam Marston. A former lifelong Republican who described himself as betrayed by a party that abandoned its own values, Kyle is now running as a Democrat for the U.S. Senate seat being vacated by Tommy Tuberville. In this wide-ranging conversation, Kyle and Cam dig into healthcare, energy policy, executive overreach, the challenge of winning crossover voters, and what it actually takes to run a statewide campaign in Alabama on a shoestring budget. Kyle is candid about where he breaks with his own party, what keeps him grounded, and why he believes 2026 could be a turning point — even in one of the reddest states in the country.

  1. The Crossover Voter Strategy — Kyle lays out a frank electoral math: he needs a motivated Democratic base, disengaged Republicans who simply stay home, and a few hundred thousand crossover voters. His pitch to lifelong Republicans isn't ideology — it's issues, and he believes more common ground exists between moderate Democrats and disenchanted Republicans than most people realize.
  2. Standing His Ground on Party Pressure — Kyle reveals he pushed back when Democratic insiders pressured him to take more progressive positions on certain social issues. He held firm, saying his job is to represent Alabama — not a national platform — and that credibility with crossover voters depends on that honesty.
  3. The Woman in Blount County — Kyle's most powerful story: a now-naturalized U.S. citizen who saw his Facebook post, showed up to a speaking event with her family, and delivered an emotional impromptu speech about her community's fear under current immigration enforcement. She left determined to register every eligible voter she could find. Kyle called it the moment that reminded him exactly why he's doing this.

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Matt LeMond and Luke Peavy have done something most restaurateurs only dream about — they've built six thriving concepts in Mobile, Alabama, and kept them running. From the original O'Daly's to Post Downtown, Post on the Hill, Stamped Sandwich Company, Cedar Street Social, and the Insider/Outsider complex, Matt and Luke (along with partner and former MLB pitcher Jake Peavy) have quietly assembled one of the city's most recognized hospitality brands. In this episode, they pull back the curtain on how the partnership formed, how they divide responsibilities, and why their biggest coaching challenge with young managers has nothing to do with P&Ls — it's empathy. They also share what Mobile is missing, why they almost said no to Post on the Hill, and what a trip to Scottsdale taught them about the value of being in the same room.

THREE TAKEAWAYS

  1. Culture starts with being a good human. Long-tenured staff in a high-turnover industry isn't an accident. Matt and Luke credit treating employees as teammates — being available when a car breaks down, giving them a voice, and coaching empathy over task completion — as the foundation of their retention.
  2. Know your role in the partnership. Their three-way partnership works because responsibilities are genuinely divided: Matt runs day-to-day operations, Luke bridges the kitchen and future planning, and Jake provides big-picture vision. They communicate daily and overlap when needed — without stepping on each other.
  3. The right deal has to pencil out. Passion for a concept isn't enough. Matt resisted Post on the Hill hard before the numbers made sense. Their discipline around when to say yes — and when to walk — is a big reason they're still standing when so many others aren't.

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Retired FBI Special Agent Dan Sigmond returns to What's Working to discuss his 21 years investigating financial crimes, a remarkable story of how a previous episode of this very podcast helped crack a case, and his new private-sector firm, Special Agent Advisory Group. Dan shares how fraud always comes down to the manipulation of trust, offers vivid case stories ranging from a Jamaican lottery scheme to the "Pepper Spray Bandit" bank robber, and closes with a preview of his next topic: cybercrime as financial crime in a hoodie.

  • Fraud is relational, not transactional. Today's scammers build long-term trust with victims — often elderly — before extracting money. The shift from one-time hits to slow, sustained manipulation makes detection far harder and the psychological damage far deeper.
  • Most financial crime goes unreported. When Dan left the Bureau, only 40–50% of crimes were being reported, meaning billions in losses — particularly in business email compromise and cryptocurrency fraud — never make it into official tracking systems like the FBI's IC3.
  • Internal fraud bleeds slowly. The most significant embezzlement cases Dan worked unfolded over years, exploiting trusted employees with access to financial systems or merchandise. Most companies, focused on revenue and optics, don't know what signals to look for until significant damage is done.
  • Criminals aren't masterminds — they're persistent. The biggest misconception people carry is that scams are too sophisticated to fall for. In reality, the tactics are often simple. What's changed is the access to personal data and the ability to personalize attacks at scale.

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Mobile, Alabama's development scene is quietly building something significant — and it's being done one catalytic project at a time. Cam sits down with John Ruzic, who helps run day-to-day operations at Porchlight Communities, a small and nimble real estate development firm focused on long-term impact over short-term gains. From affordable housing in Oakdale to the historic Ace Theater on MLK Avenue, John walks through the projects Porchlight is shepherding — and the creative financing, unexpected partnerships, and patient vision required to make them work. The conversation also ventures into Mobile's larger housing challenge: not just a shortage of roofs, but a shortage of the quality and volume needed to compete for the companies and workers the city is trying to attract.

Key Takeaways:

  • Housing as an economic tool, not just shelter. Porchlight's philosophy treats new and restored housing as a catalyst for neighborhood vitality — driving school quality, retail, tax base, and the city's ability to recruit businesses and workforce talent to Mobile.
  • The Ace Theater redevelopment is a public-private partnership between Porchlight and the Mobile County Commission, using historic rehabilitation tax credits to create a permanent home for the historic Excelsior Band on MLK Avenue.
  • The Hoffman Furniture Building on Dauphin Street is Porchlight's most ambitious puzzle in progress — possibilities include a hotel, ground-floor retail, and residential units, all anchored by a deep commitment to honoring the building's nearly century-long history with the Hoffman family.
  • Title issues are the hidden obstacle in community revitalization. Clearing title on vacant and tax-delinquent properties — through processes like "quiet title action" — is often more expensive than the properties are worth, and John argues a public-side land bank or redevelopment authority is the missing piece Mobile needs to do this at scale.
  • Porchlight is open for partnerships. If you have a property or project idea and don't know how to move it forward, John is willing to have the conversation. Find them at porchlightcommunities.com — a development partner focused on creative financing, civic relationships, and long-term community impact.

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Something genuinely exciting is happening in Mobile — one of the city's most treasured cultural institutions, the 143-year-old Excelsior Band, is on the verge of a remarkable renaissance. Led by Hosea London, this legendary walking jazz band — founded in 1883 by Creole firemen who played instruments between calls — is preparing to establish a permanent home at the historic Ace Theater on Davis Avenue, a beautifully symbolic resurrection of both a band and a neighborhood. Developer John Ruzic and his firm Porch Light are restoring the 1943 segregation-era theater into a jazz performance venue and education studio that will train the next generation of Mobile musicians, feeding young talent directly into the Excelsior Band's living, unwritten, tradition-to-tradition legacy. The vision is breathtaking: a place where Mobile's extraordinary musical heritage — a city that has quietly produced world-class talent for over a century — is finally given the spotlight it deserves.

Top Four Points:

  • 143 years of living tradition — The Excelsior Band has no playlist, no rehearsals, and no written music; everything is passed down person to person, making it one of the most authentic oral jazz traditions in America
  • The Ace Theater revival — The historic Davis Avenue theater, built in 1943 to serve Black audiences during segregation, is being restored by Porch Light Development as a permanent home and performance venue for the band
  • A jazz studio for young Mobilians — A new jazz education studio connected to the Ace Theater will expose local youth to professional music careers — not just performing, but composing, engineering, and producing
  • Mobile's musical legacy is staggering — The city has produced nationally and internationally recognized jazz artists for generations, and this project aims to tell that story proudly to a new audience

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This episode of What's Working introduces SNASY (Special Needs Assistant Station for You), founded by Dale Jackson after years of struggling to take his severely disabled teenage son to public events with no accessible adult changing facilities. Dale connected with Julian and Olivia Stevens — parents of a wheelchair-bound, ventilator-dependent 14-year-old — after spotting them at an Auburn game, and together they've built an organization that provides not just physical facilities but full itinerary coordination and on-site volunteers. A key insight from the families: SNASY reduces stress on the entire family, including siblings, allowing everyone to actually enjoy the outing. The organization is launching in Mobile with a 24-foot accessible trailer ready for Mardi Gras, and Senator Katie Britt's office has awarded a grant to build three more.

Highlights:

  • SNASY provides adult changing stations, accessible bathrooms, and coordinated volunteer support at public events
  • Founded after Dale's son Colin — severely brain-damaged from undetected infant seizures — became too large to change in typical public spaces
  • The Stevens family joined after Dale approached them at an Auburn game; their son Preston uses a wheelchair and ventilator following a childhood drowning accident
  • Press conference at Fort Conde in Mobile on February 5th with Senator Katie Britt to announce the grant for three additional trailers
  • SNASY will be live at the Mobile Mardi Gras parade February 6th — not waiting until fully funded
  • Needs: business sponsors, volunteers (fraternities, civic clubs), and outreach partners — snasy.org

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Jo Bonner is president of the University of South Alabama and in that role is building the school in both students and infrastructure. A couple jobs before that he represented Alabama's Distict 1 in Washington, taking over from Sonny Callahan for whom he was chief of staff beginning in 1989. Joe spent a lot of time in Washignton and has insights on what has changed and what has driven the change in Washington. He, like so many of my recent interviews, is disturbed by what he sees. Joe and I discuss what's changed and what may it may take to return to country to decency to one another and loyalty to the constitution.

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Christina Woerner McInnis is running for Alabama Agriculture Commissioner, and the job turns out to be far bigger — and far stranger — than most of us realize. Once she and I started talking, the scope unfurled like a county fair map: everything from how many gallons come through the gasoline pump to whether the grocery-store salad bar scale is honest, all the way to steering timber policy across the entire state.

Historically, candidates have fit a familiar mold: men in cowboy hats, thick accents, and a kind of mythic farm-boss swagger. Christina is a sharp break from that pattern. She's a woman who grew up on the office side of her family farm — the side where you learn not just how a farm works, but why it works. She'll tell you she can drive a tractor and pull a calf, and she can, but her real power is in understanding how all the pieces of a complex system knit together to create a viable, resilient operation.

That's the same lens she brings to the commissioner's office she's aiming for: a deep grasp of how Alabama's many agricultural worlds — fuel, food, timber, regulation, commerce — interlock. She wants to pull those pieces together with intention and clarity, not nostalgia, to strengthen the state's future.

Comments: Cam@CamMarston.com.

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Bradley Byrne served in Washington for Alabama's First Distrct from 2014 to 2021. Today, he says, he couldn't get elected as a Republican. He's not Republican enough. The party has moved further right and any act of working with Democrats to find solutions to national issues or creating local opportunities would put a target on his back, almost literally. He, like the other poiticians I've interviewed recently, has received credible death threats and he tells me the story. What's the opportunity in Washtington today? What's the temperatue? Why are the sane people retiring and what happened to their desire to serve? Bradley and I discuss these things in a far ranging conversation.

Feedback? Cam@CamMarston.com

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Governor Frank Keating was elected as a Republican in a state full of Democrats. He figured out how to work across the aisle to achieve some major accomplisments. He was reelected due to his success. Today Washington is in a standstill with a government shutdown. Gov Keating discusses what worked for him and what may work today. He insists that it is the responsibility of the citizens to give back to their cities, states, or country in the form of political service of some sort - it's a rare opinion today. But, he says, it's a way to find quality candidates.

Contact What's Working at Cam@CamMarston.com.

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James Ballentine has lived and worked in DC for thirty plus years, lobbying and working for both sides of the aisle and serving in leadership positions for various members of congress. He's widely admired for his integrity and knowledge of how things work inside the beltline and, suffice it to say, Mr Ballentine has never seen anything like DC in its current state. He knows I think that a third party is sorely needed today to provide a voice for people like me. He and I discuss what it would take for a third party to make a difference. Two things are absolutely necessary, he says - tons of money and an immaculate candidate. Both are very very hard to find.

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Kyle Sweetser is as sick of politics and politicians as the rest of us. His big beef, though, is that the people elected to represent Alabama in Washington, DC have forsaken their state and, instead, are puppets of the White House. They back the tarrifs that are harming Alabama citizens and businesses. Furhermore, they won't do their jobs as a branch of the federal government and instead are doing whatever the Trump admin tells them to do.

Kyle had bought a piece of property in western Mobile County where he was going to hole up with his wife and children and ignore the issue and maybe it would go away. But Kyle is a do-er. He gets things done. He's worked his whole life and has done his best to treat people right throughout his life and in his family business. Kyle couldn't stay idle and couldn't stantd what he was seeing. He couldn't ignore how the people he had voted for had abandoned his state and abandoned the Constitution. So Kyle declared his candidacy for US Senate to replace Tuberville when Tuberville announced his candidacy for governor.

Kyle's and his family have had death threats. He's been told no Dem will ever win in Alabama again. But he's quietely received significant support. And Kyle senses that people like him can be found all over Alabama - people who are ready for significant change. So much change that Alabama could become a Blue State.

https://www.kyleforalabama.com

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Tony McCarron is Mobile's Public Safety Recruiting Coordinator. He and I first met three years ago and he came on What's Working, when the microphones were off he told me that the Mobile Police Department was 120 officers short of what they were budgeted for. That's a lot of law enforecement vacancies and the criminally minded, had they known that, may have taken advantage of it. Today they're fully staffed and it's because Tony found a recruiting recipe that works. He learned what today's youth, primarily males between the ages of 20 and 26, wanted in a job and, more importantly, a mentor. Tony delivers that message and stands behind it his commitment to the recruits. He also worked to up their pay. The City of Mobile is lucky for it. Furthermore, Mobile Fire and Rescue is now riding four to a truck and that's a big deal. The city's fire and crime numbers reflect fully staffed departments - success measurements for fire and policing have risen and stay high. Tony tells me how he did it, what his message was, and what private companies who struggle to recruit can learn from what Tony is doing.

We then turn to the Mobile mayoral race. Tony warns the wrong election results will cause droves of law enforcement to leave their job. "Mobile is in a good place," Tony says. "Let's not jeapordize that."

Tony offered his phone to anyone interested in joining the force: (251) 554-2298

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What's Working has been quiet for a while. It's time to get back with a conversation with mayoral candidate Spiro Chieriogotis. His vision for the City of Mobile is what compelled me to reach out to him for this podcast. Too many mayoral candidates are running on their pasts or, in my opinion, grievances with something or someone. That makes for good fiction or TV movies but not good governance or leadership. Spiro is the only one that I've heard with a compelling vision on where Mobile can go and a plan for getting us there.

We discuss crime which seems to be the siren song of all campaigns everywhere. Crime in Mobile is down. Way down. But you'd not know it to listen to the others. The antidote to crime is not more police (where you going to find them?) or harsher sentencing. It's opportunity. And the majority of violent criminals are between the ages of 18 and 24. How to get their attention? How to present opportunity in a way they find it appealing? Never an easy task.

We also meet Spiro the person. He and I agree that a hot dog overlooking the Mobile River at some new riverfront venue is a great idea. And trolleys (aka street cars) add soul to every city where they exist. It's an ambitious idea.

If you're looking for an unbiased interview of a candidate, this is not it. I'm all in for Spiro. Mobile has momentum. Finally. There's a lot to be done but what CAN'T happen is to lose this momentum. This city was on the brink of brankruptcy and some candidates seem to think those were better times. Not so.

Meet Spiro and you'll see why he has my vote.

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Well, holy crap. I was pointed to an AI that will take content and turn it into a dialogue between two AI voices. This is the introduction to my book called What Works. I've turned it into an interview between two AI voices and... it's pretty doggone good. Take a listen - do you like this? Is it worth doing all ten chapters?

It's amazing. How to best use this?

Let me know what you think: Cam@CamMarston.com

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I've never met a soul who dislikes Frankie Little. I've never met anyone who doesn't like the food at Roosters. I've never met a successful entrepreneur who doesn't advocate creating multiple streams of income. Frankie's got it going on. His story is of a guy who says "why not try?" He's got initiative and drive and a dream of something bigger than himself. There's seldom a time I'm with him that I don't leave inspired and ready to tackle big things. Hear his story. Become inspired. Meet Frankie Little.

Roosters Downtown

NY Life - Frankie Little

Airbnb

What's Working is Sponsored by the Poarch Creek Indians.

Reach out!

Cam@CamMarston.com

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The cathedral in San Antonio, Texas displays a remarkable light show every night. People gather to watch it and they have for years. Tourists and locals alike are drawn to the spectacle of the history of San Antonio done in rich, overlapping moving images and the music that accompanies it. Xavier De Richemont created it and wants to bring one of this light shows to Mobile to display it on the Mobile History Museum as a fixed installment. He's done his light shows across the world and was in Mobile over Mardi Gras, always with his camera, capturing the city.

Xavier and I sat down while he was in town to discuss how he creates the images, what he's lerned about the proud cities that want to showcase his art, and what he saw when he was in Mobile.

What's Working is Sponsored by the Poarch Creek Indians.

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We rushed this episode to the front due to its timiliness. Connor Lokar was on with me this fall and he and I agreed to check back in after the election. Oddly, we felt if SHE were elected President it would lead to uncertainty. Instead, HE was elected and we've gotten degrees of uncertainty that no one had predicted.

Connor and his collegues at ITR say growth is coming this year, UNLESS....too many factors to list. Connor and his team are no fans of tariffs in any way, shape, or form. They're inflationary. Period. And they will hit all of us. Will they prevent economic growth? No way to know. On and off tariffs and threats of tariffs prevent business leaders from being able to plan. It's leading to uncertainty. Lots of it.

ITR Economics

2030s Great Depression

ITR Free Resources

We'd love to hear from you: Cam@CamMarston.com

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Devon Harris is a female tech leader for OberaConnect based in Fairhope, Alabama. It's a company she started with her father and now includes her sister. Their growth has been intense, fueled by the rise in demand for tech services by small businesses and regional and local governement clients and Devon and her team's remarkable commitment to client relationships. All companies claim relationships are key to business - I've heard it a thousand times - but OberaConnect takes it to a new level. While sitting across from me in the studio, I got the sense that what Devon and her team do regarding relationships is indeed different. Meet Devon, hear her story, hear me argue that the solutions technology claims to offer are now null and void - there is no longer any convenience in tech - and her reply.

OberaConnect - 251.308.4592

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Many cities need more urban housing with Mobile, Alabama certainly being one of them. It's hard to find, though, and where you do find neighborhoods and houses many of them are blighted and unsuited for living. Porchlight is changing that. By carefully identifying properties, doing the often cumbersome work of locating property owners and then building homes that match the design and spirit of the neighborhood, Porchlight is returning streets and neighborhoods to their bygone thriving days. John Ruzic leads the initiative. Working from within Rogers & Willard construction, John knocks on many doors, makes hundreds of calls, and works to get the many stakeholders on board for the revitalization. And John foresees the day when urban centers across the southeast seek out his team's model and guidance to solve their own urban residential challenges.

Brought to you by the Gen Savvy Communications Academy.

Got someone who needs their story told? Reach out: Cam@CamMarston.com.

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Mark Colson has oversight of the Alabama Trucking Association and has insight into the 131,000 people the industry represents in the state. That's 1 out of every 13 jobs. They're good people, Mark says, who get a bad rap. It's an expensive business to run - the rigs cost a good but, the drivers and diesel mechanics earn a nice salary and wage, but its the insurance that hurts these small businesses the most. The cost of insurance, per Mark, is driven up by the attorneys who adveriste in such a way that makes the truck drivers and trucking companies look like careless villans. Mark's goal is to spread the good word about the hard-working men and women who make up the trucking businesss.

Reach out to us with show ideas: Cam@CamMarston.com.

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The "modern elder." It's a strange term. Chip Conley describes it this way: As curious as you are wise. I heard Chip at a conference in San Francisco, wrangled a meeting with him, and booked this podcast. I was moved by his content. If modern medicine has its way, we're going to live a long time and need a place to apply ourselves during and after middle-age. Chip went through this transformation and teaches his lessons at his Modern Elder Academy. He has 6000 graduates who have been through his program with the aim of finding new purpose. He has an infection optimism and makes some points that hit me right in the "Ooooofff. That's me!!"

Enjoy. And let me know if you see yourself in this interview anywhere.

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Entrepreneur Operating System. It's building momentum amongst small to medium sized businesses in the area. Sid Sexton and Forrest Derr are advocates of it. Both have seen the results on their own work.

Sid runs Sexton Lawn and Landscape and says EOS has changed his company. Forrest was part of the transformation. The biggest place where you can see the results? Meetings. They're efficient, decision making gatherings, not rambling chatterings from a few people. EOS method insists on a meeting formula that begins with somewhat personal observaitons and then moves into the work. This recipe, I've learned other places, is part and parcel to many successful workplace cultutres - don't be afraid to get personal and vulnerable.

Sid and Forrest discuss EOS, the book that triggered it for them, and where you can go locally (in southwest Alabama) to learn more and get involved.

Forrest with Derr Consulting - LinkedIn: https://www.linkedin.com/in/forrestkderr/ Sid with Sexton Lawn and Landscape - LinkedIn: https://www.linkedin.com/in/sidney-r-sexton-a65540144/ ENRG Website: http://enrg.life/

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Judge Roy Bean Spirits began when David Gibson sold his advertising and marketing agency and decided to try his hand at whiskey and tossed a new brand into the marketplace. His product has a distinct pecan wood finish, making it unique. The regulatory body in the state of Alabama offered him a trail in markets south of I-10 and his product quickly caught on. Today the product is avaiable across the state and David is now working to gain distrubtion outside Alabama.

David has also created ancillary products to support the brand - soap, coffee, and a line of hats and T-shirts. He also has a wonderful satsuma based bitters that, along with his whiskey, make a stellar Old Fashioned.

As we recorded the interview, his annual honey cask was hitting the shelves. It's a limited bottling. The idea presented itself to David when some hobbiest honey farmers wanted one of his casks to provide a whiskey flavor to their honey. He then took that cask and re-added whiskey, giving the whiskey a slight honey flavor. It's a match made in heaven.

David Gibson has a great story to tell. And maybe he's looking for an introduction to a country music singer? To understand that reference, you'll have to listen...

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The What's Working radio show has come to a close. The podcast remains. This is the first of the new podcast-only, non-radio versions of What's Working. No forced breaks for commercials, no time limit per episode. Much easier to edit. More fun for me. No obligations and no deadlines for new weekly content. If you're a fan of the show, please give this new format a chance.


My part of town has experienced a surge in owl attacks. In the pre-dawn hours (and a few in the early evening), joggers are getting attacked. Owls are flying away with earbuds, hats, jogging lights. One runner was more than harassed, he was attacked! Cuts on his hands and face. There's been over a dozen attacks.

I speak with an owl expert on what's going on. It's all normal, she says, but understandibly unnerving. The topic is not exactly a workplace, workforce, or marketplace trend but...it's a trend around here of some sort. So, it counts for the show. At least the new show.

Owl attacks this week on What's Working! (Please forgive my giggles. I just find these owl attacks a bit humorous!)

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Monte Criswell is a songwriter. A big time, bad-a$$ songwriter. 200 of his songs have been recorded by Nashville artists and he's had several number 1 hits and a few Grammy nominations. His passion from a young age was to be in music. From the University of Alabama (and St Paul's Episcopal School in Mobile, Alabame before that) he declined a law school enrollment at Syracuse and went to Nashville where he hustled and slept in his car looking for a break. Today's he's a known name in the country music scene, having written for George Strait, Darius Rucker, Trace Adkins, Morgan Wallen, and many many more.

On this episode of What's Working we discuss the music business from the point of view of a songwriter.

Find Monte on Instagram.

Monte Criswell Songs.

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Low T. What's it mean? What does a man with low T experience? What does testosterone replacment feel like? Whan changes can you expect? Dr Matt Barber has taken on this issue with his new business called Gameday Men's Health. In a private environment, you will get tested to see what your testosterone level is and whether you need their services or any of their other offerings.

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Cam's "Here's What's Cool" list each week and a Free Chapter of What Works, sign up here.

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The Isle Dauphine Oyster Company was born out of Doug's passion for process, the coastal waters, and Doug's fondness for oysters. A trained engineer, Doug has now created a predictable product that's ready for the big time. That's a part of his pitch when he enters restaurants in Nashville, Birmingham, Atlanta, and New Orleans - they can count on his oysters tasting good all the time and always being available. He's not worried about storms, about too much fresh water, about any of the variables that smaller, less sophisticated farmed oysters companies struggle with. Doug is now spreading the word and one of the markets he's targeting the most right now is his own home town of Mobile, Alabama where about a dozen farmed oyster companies operate yet, strangely, few restaurants offer them on the menu.

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Last - The best daily news newsletter I've found is Morning Brew. I've read it every morning for years. Good content written with a dash of snark. Find it here.

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Ron McBay travels to places most of us only fainly know about to represent NATO and train these countries leadership on NATO approved engagement practices. It's very precise content and Ron, trained as an attorney and a background as a JAG, knows it very well. Curious how NATO really works? Want to know what engagement tactics are allowed? Listen in to this week's show.

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Maymay went on to YouTube from Chilton County, Alabama many years ago out of a desire to create some beautiful paper creations. People watched. Then more people. Then many more people. Now she hosts events online with hundreds of attendees and they travel internationally to come to her hosted events in Chilton County. Social media is her advertising tool and she does it very well. This is an amazing story of success from a charismatic lady who you can't help but fall in love with. Enjoy!

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Cam's "Here's What's Cool" list each week and a Free Chapter of What Works, sign up here.

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The National Association of Realtors changed home buying rules and they've been in effect about a month. Home buyers will now have a new conversation with their realtor when they go to buy a home. The realtor will need to negotiate a fee with the buyer. Previously it was in the background as the deal went forward with a typical 6% commission split between buyer's agent and seller's agent. Now, that's all changed and is highly negotiable.

Angelo DePaola has seen this coming. It's no surprise. He thinks it will make the best realtors stand out even more and the "hobbiest" realtors who sell homes as a side-hustle slowly go away. We discuss how he now has to give extra effort at defining his value to home buyers and what it means for realtors going forward.

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Telling people things allows them to disagree with you. Asking them questions allows you to understand their perspective and allows you to align with their ideas before directing them. Bob Tiede is an author of the book Leading with Questions. He and I discuss the power of questions as a leadership tool.

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Cam's "Here's What's Cool" list each week and a Free Chapter of What Works, sign up here.

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The business of moving and movers. Pretty tried and true. Very little room for disruption, right? Wrong. Ron Holt has upended tradtional businesses before and is doing it again. His first was Two Maids where he based the payment of the service providers on the evaluations of the customers. The result? Huge efforts from the cleaners to please the customer and treat them well. He's taking this same non-tradtional thinking to Pink Zebra moving. The movers play music. They buy the homeowner dinner. They have a great time. It's about reimagining the stale and throwing some energy and ideas into it.

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Cam's "Here's What's Cool" list each week and a Free Chapter of What Works, sign up here.

Last - The best daily news newsletter I've found is Morning Brew. I've read it every morning for years. Good content written with a dash of snark. Find it here.

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With all the free weather apps avaialble, why pay for a forecast? Because Crown Weather offers something a bit more, a bit personal. Rob Lightbrown offers a subscription only weather forecast that gets into the weeds of the weather. I was referred to him by a retired banker who used Rob's service to help his agricultural clients try to prepare for the storms that may destroy their crops. I spoke to Rob a few weeks ago where he predicted that by late July and early August there would likely be some tropical storm activity forming. And, as I write this today, right on cue, there is prediction of a storm in the Atlantic to arrive around August first. Rob offers something additional to his subscribers, too. Want a weather prediction for your picnic? Your outdoor wedding reception? Your high school football game? He'll gladly reply to your request with your own personal weather forecast for your event. Pretty cool.

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Cam's "Here's What's Cool" list each week and a Free Chapter of What Works, sign up here.

Last - The best daily news newsletter I've found is Morning Brew. I've read it every morning for years. Good content written with a dash of snark. Find it here.

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Who is the hero of your business? Too often, it's you. It SHOULD be the customer. Stephanie Greenwood is a StoryBrand consultant and explains it all so simply to me. She's with IMMIX Strategic and walks me through the process. The customer is the hero. You - the business - are a guide that helps the hero overcome their problem. You bring them to solutions and help them avoid disaster. It's so simple. And yet we botch it again and again.

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Leadership consultant and author Brandon Smith has written a book that I've had referenced to me too many times in the past weeks to simply ignore. Called Author vs Editor Dilemma, the book is a management and leadership guide with simple plans for turning your employees into a more highly productive team. It's a simple concept - as the leader, too often you're an author, telling people what to do. You need to edit - guide their behavior and leave them to take initiative. On with Brandon and me is Wills Moore. Wills is an executive coach and uses the book in his client interfaces. Wills shares stories of the book has changed his client's efficacy.

Brandon Smith - "The Workplace Therapist" or "The Worksmiths"

Wills Moore - Agilitas Human Resource Consulting, 404.863.6511

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Cline Jones spent time as a boy watching the locks and dams near his home take and receive tow-boats on the river. The attraction of the work was deep and he signed up to be a part of that industry. Today he's the Executive Director of the Tennessee River Valley Association and the Tennessee-Cumberland Waterways Council. He knows the numbers: the 12,000 miles of waterways transport 1/3 of the nation's GDP; 541,000 jobs come from the inland waterways; 15 barges equals 1000+ 18 wheelers or 216 train cars. There are 219 locks operating today. And it's the locks and dams that worry him the most. Many are well over their 50 year life-cycle for which they were designed. We discuss the waterways, their infrastructure, and their threats.

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Economist Connor Lokar says it's goign to get worse before it gets better. Then it's going to get much worse. Connor is with ITR Economics. He and his firm work with businesses to help them prepare for economic change. Avowedly apolitical, Connor and his team only say the November election is unlikely to change our economy in any meaningful way, regardless of who wins the presidential election. To get a good read on the economy you need to know government spending, demographics, imports and exports, and a dozen other numbers. Connor knows his stuff, and you'll want to hear what our future holds.

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Lots of changes coming to workplace rules ranging from the legality of non-compete agreements to changes to the salary of exempt employees. Windy Bitzer of the Hand Arendall law firm explains the changes and what they mean for you and me.

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Lots of chatter out there about AI. Lots. Every day some some sort of news about how it will make our world unbelievably better and another about how it will be the end of humanity. I reached out to Kai Gray to ask him to answer some questions - what can AI really do? Aside from being the best source tech help I've ever found, what can it do for me? Today? Right now? It wrote me a sonnet to read to my wife on Valetines Day (which my wife thought was the most romantic thing I've ever done until she learned the truth) but what practical application does it have for me, right here, today. Well, listen to find out.

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Tenaska has created a method for capturing the greenhouse gasses emited from industrial sites and pushing it through pipelines to a hub where it is injected 10,000 feet under ground. The diposal site must have a top layer of impermeable rock and the CO2 ultimately turns into an inert stone. The process requires a significant investment and Tenaska (the biggest privately held company you've never heard of) has what it takes. Tenaska rep Brett Estep leads me through how it works.

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For years Scott McKain has led audiences and his consulting clients how to become distinct and different in a crowded marketplace. His approach is simple yet most companies won't do it - what are the extra things you can do to remain memorable to customers and how can you incorporate them into your business? Most people will claim their expertise is all they need to secure business, not the small, additional customer service items. That's where they're wrong. In a crowded and competitive marketplace, standing out requires more.

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Burnie Juneau can walk into a business and tell if it is franchisable. He's gained a sense of how easy it will be based on his years of experience. His approach to the owner is "are you interested in growing quickly." The company he works for, Franchise Marketing Systems, does all the paperwork, files the trademark documents, and readies the business owner for growth. FMS then goes on to help sell the franchises, too, marketing the opportunity and finding the right customers.

If you like what Burnie has to say, he offers his phone number: 225.733.4680.

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Col. John Kilpatrick saves veteran lives. He offers a system for doing it, with key roles filled by other veterans. "Unless you're a veteran," he told me, "you'll never know what we've gone through and no one will listen to you." His agency, Vets Recover, is the first of its type he knows about in the country. From vets in despair on the edge of suicide to ones struggling with years of addiction to ones suffering from the traumas that only vets can understand, John has built a system to care for them. He's on a mission, not unlike the missions he undertook as a part of his active military service, and won't stop until the mission is complete.

John offers this phone number for Vets in need: 251.405.3677. John promises a Vet will answer.

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Last time on the show Dr Robert Pearl gave a general overview of the impact he predicts AI with have with medicine. I asked him to return to the show on the release of his new book, ChatGPT MD, now availble on Amazon. Dr Pearl gives a wonderful example of someone injured in a ski accident and when they entered details about their accident and the resulting pains, ChatGPT correctly diagnosed the injury and the needed surgey. It's next level stuff. And there is so much more yet to come. Hear Dr Pearl tell us where he thinks it's all headed.

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Dan Sigmond has seen a great deal in his time with the FBI. He and I discuss his pursuit of financail fraud the the crooks who commit it. Some the crooks are idiots, Sigmond says. Some, however, are brilliant. Sigmond tells us what to look for, how to defend ourselves, and the most common mistakes businesses make.

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Lauren Fernandez - Full Course - can spot a restuarant that's destined to make it. Her years of experience in the industry as an owner / operator and as a promoter has given her the insight. Today she works with owners of small restuarant concepts to get them launched big and fast by helping the owners make smart growth decisions and avoid the pittfalls that she knows can ruin a promising concept. Once the restaurant has its footing, she backs it with private equity money to truly get it soaring. Hear what she looks for, what mistakes too many restaurateurs make, and how she learned her trade.

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Chris Lawrence has focused on the human capital space helping organizations identify, build, financially assess, implement, and manage outsourced recruiting and consulting solutions. His perspective gives a good view of today's workplace and workforce needs. We discuss how the workforce needs have evolved since the Great Recession and what he predicts going forward. Notably, Chris explains why there is a greatly reduced demand for IT talent and a huge surge in demand for sales and management talent.

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Shadrick Toodle hand-made t-shirts to wear to support his kids' sports teams. Other parents wanted them, too. Today he's selling promotional clothing for teams across his hometown area and well beyond. His presence at events is a big deal. Kids and parents want photos with him. He's a celebrity. And it all transfers into more and more and more sales of his gear, from football parents wearing shits for their kids to cheerleader gear. He's a nice man and a master of kindness, support, and promotion.

Contact Shadrick wherever you are:

C: 251.209-2346

Facebook: Shadrick Toodle, Sr.

Instagram: Shadrick Toodle, Sr.

Web Page

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Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Tony Tejas stumbled on his salsa recipe one night making something quick for a friend. Today Tony's Tejas Salsa can be found across the southeast. Tony is working on vegan soups and stews, too. His goal is to simply make the world a better place and his food products are how he's doing it - healthy food, fresh ingredients, no preservatives. He's a man on a mission and he wants us all to come along with him.

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  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon
  • Harris Vacation Rentals
  • Roosters Restaurant in Downtown Mobile, Alabama
  • Bay Business News

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Top 3 Tips of the show each week and a Free Chapter of What Works, sign up here.

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Adam Sealey is the principal at Baldwin Prepatory Academy where he oversees the training and development of high school students and readying them to enter straight into the workplace. With enthusiastic support from corportate sponsors, Adam and Eric West - Career Technical Education Coordinator - are on the forefront of developing the skills employers are asking for. We discuss how the next generation of employees is looking for the skills needed but the training and teaching methods must change to appeal to them. We discuss the importance of soft-skills training on top of technical expertise.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon
  • Harris Vacation Rentals
  • Roosters Restaurant in Downtown Mobile, Alabama
  • Bay Business News

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Top 3 Tips of the show each week and a Free Chapter of What Works, sign up here.

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I met Jill Schlesinger at a conference years ago. We chatted back stage and got along. On my next trip to New York City she took me around the CBS Studios and and introduced me to some of the national personalities you would recognize on TV. She was interested, kind, nice, and generous when she didn't need to be. Her path to journalism is non-tradiitonal. She started as a financial planner and has landed with a national TV slot, two great finanical books, a national radio show and a very popular podcast. She and I chat about journalism today, how it's changed, and what she might do differently next time.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon
  • Harris Vacation Rentals
  • Roosters Restaurant in Downtown Mobile, Alabama
  • Bay Business News

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Top 3 Tips of the show each week and a Free Chapter of What Works, sign up here.

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When we last checked in with David Morris, president of QB Country, he was busy training his "bread and butter" client - middle and high school quarterbacks. Now in eleven cities, he's now taken many of those young QBs into the college and pro levels and they're staying close. Any any given moment in the offseason, David is training quarterbacks whose names you'd know and who are on the field on Saturdays and Sundays in the fall. He's gained their and their family's trust and they seek his counsel on NIL deals which has led him into beginning QB Reps. It's an exciting business and David keeps a low profile in a high profile industry.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon
  • Harris Vacation Rentals
  • Roosters Restaurant in Downtown Mobile, Alabama
  • Bay Business News

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Top 3 Tips of the show each week and a Free Chapter of What Works, sign up here.

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After a degree from LSU in landscape design, Catherine Arensberg wondered if that career was her calling. She evaluated her options, tried a few things, then doubled down on the parts of landscape designe she enjoyed the most. At the same time she developed a social media profile and grew it relentlesly. Today she's as busy as she wants to be with her high-end clients and has an online following eagerly awaiting her next post.

Instagram: @catherinearensberg

Web: https://www.catherinearensberg.com

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon
  • Harris Vacation Rentals
  • Roosters Restaurant in Downtown Mobile, Alabama
  • Bay Business News

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Top 3 Tips of the show each week and a Free Chapter of What Works, sign up here.

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The NFL attracts elite athletes. Chancellor Moody and Timaje Porter think they have what it takes. Timaje is preparing for NFL Day where scouts will look him over. Chancellor is preparing to join a college football team where he expects his skills to shine. They both have lots of support in their corner, they're doing the work to ready themselves for the tests they'll soon get, and their attitudes point to success. And, for what it's worth, they can now count on me being in their corner, too. But...it's a long, narrow road ahead.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon
  • Harris Vacation Rentals
  • Roosters Restaurant in Downtown Mobile, Alabama
  • Bay Business News

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Top 3 Tips of the show each week and a Free Chapter of What Works, sign up here.

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Nick Bloom is an economist at Stanford. He began studing work from home trends long before they became a thing with Covid. Nick gives me the final word on whether work from home is profitable for companies, how it impacts creativity, and what most organizations are doing now that employees are insisting on a work from home environment. He also shares that NOT commuting to work saves a ton of time for all workers and an addiitonal 18 minutes for women. Why? Gotta listen... Find him on LinkedIn here.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon
  • Harris Vacation Rentals
  • Roosters Restaurant in Downtown Mobile, Alabama
  • Bay Business News

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

To get the Top 3 Tips of the show each week and a Free Chapter of What Works, sign up here.

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Amy Morin made a name for herself with a blog that caught fire followed by a Ted Talk that caught fire. In both instances she wrote and spoke about what mentally strong people DON'T do. Avoid these pitfalls, she says, and you'll deal with life's inevitable adversity much better. In today's show I ask her to apply this mental framework to work, business, customers, and employees and she offers fantasitc advice.

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  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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When huge chemical containers are cleaned at chemical plants, what happens to the left over hazardous sludge? What's done with the excess from some cosmetic overruns? What about those piles of tires we used to see stacked up behind old tire shops? Ted Reese is president and CEO of Cadence Environmental Energy. His company destroys wastes that contain energy value by feeding it into long rotary kilns at cement plants that operate at above 2600 degrees Fahrenheit. It's all high in carbon which reduces fossil fuels needed to generate the heat. The resulting product, now harmless, becomes part of the ready made cement we use to pave our driveways, secure our basketball goals in the ground, and everything else.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Are electric car batteries an environmental disaster like some would have you think? Or are they God's gift to planet earth as others would have you think? I speak with Maria Caballero, President of E-Mobility, a division of TERREPOWER and John Boyer, President of TERREPOWER, a division of BBB Industries. TERREPOWER takes used EV batteries and remanufacture them for resale. The execs say that, yes, there is an environmental cost to creating them, like there is for all things, but the benefit of running a car with no emissions outweights their cost. They also do electric storage tied to solar panels. Regardless of your point of view, the EV market is here to stay.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Aaron Beam says it was his boss' drive for weath that put pressure on him to fudge the numbers. Aaron admits he liked the wealth that Healthsouth had generated for him, too. But that moment in his boss' office when things got heated about missing the quarterly numbers, Aaron says he should have said No. His inaction in that moment has shaped his life since.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Dr. Kevin McGarry is the CEO of iLeading 360. His research has put him at the forefront of understanding, managing, and guiding the Millennial generation. The focus of much debate over the years, the Millennials remain the most vexxing generation in the workplace today. With a background in leadership in financial services, McGarry's research has led him to developing tools for management and leadership that have proven helpful in the US and abroad. Hint: If they know WHY they're doing something, they're much more likely to buy in. Plus so much more.

Discount Code: leadingwithcam

Dr McGarry on LinkedIn.

Ebook Link: https://ileading360.com/e

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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The workplace is permanently changed by Covid. Getting team members to return to the office during the work week will require new tactics including mandatory days in the office and a new office design upon arrival. Rebecca Swanner should know. She designed her company's new Los Angeles workspace with the new hybrid work arrangements in mind. She runs HED's Workplace Sector and spends time with her clients learning their challenges, their needs, and their workplace hopes then turns it into reality for her client's workforce. She and I talk about workplace design that fosters collaboration, creativity, the desire to return to the office and much more.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Childcare was in a crisis before the pandemic. Too many kids. Too few spots. Many people who wanted to work were forced to stay home and care for young children and this burden impacted females much more so than males. Not much has changed since. In fact, it may have gotten worse. Many of the grants and subsidies offered during the pandemic are no longer available.

Autumn Zellner runs STARS Early Learning Academy. She gets multiple calls each day from parents desperate to work and desperate to find a safe place to leave their children during the day. Autumn turns them all away. She wants to grow but the costs of building a new center and finding qualified labor prevents her from taking that step. It's a crisis, and Autumn offers some ideas.

This episode is this month's Business Alabama Magazine collaboration.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Josh and Jared Higginbotham found just shy of 100 kernals of heirloom corn in a freezer in a barn. They were the last of their grandfather's stash and these brothers decided to plant it and see what happened. Today their Bayou Cora Farms non-GMO corn products are purchased across the country from their farm in south Alabama and they're looking for more acreage to try to meet the rising demand.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Marty Grunder began Grunder Landscaping in 1984 as he was making his way through college, running it from his dorm room to pay his bills. Today it's a regional powerhouse in the industry and Marty has taken the lessons he's learn to create The Grow Group which coaches other landscaping companies across the country in their growth. Marty's lessons on leadership transfer across industry. He tells his story and shares his secrets for growing and cultivating a successful company. Marty's connections on LinkedIn and Instagram.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • First Horizon Bank's "Bucket List-ening" Podcast
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Danny Lipford started in TV in Mobile, Alabama, taking calls in the studio about home repairs to fuel his home remodeling business. Upon announcing his retirement, Danny's Today's Homeowner was broadcast in nearly every TV market in the nation and over five hundred radio stations. His media empire grew through lots of hard work and through a genuine appreciation by his audience. Danny's viewers and listeners liked him. Trusted him. And his resignation from the airwaves leaves a big hole in millions of listeners listening and watching agenda. But the streaming world - a new profit center - has found Today's Homeowner and he'll be with us for a long time to come via a different source. Hear this amazing story of work, risk, and humility.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • First Horizon Bank's "Bucket List-ening" Podcast
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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University of Alabama Professor Paul Reed, PhD is the Distinguished Teaching Fellow in the Department of Communicative Disorders. Despite the heady title, he's easy to talk to about accents and the impressions they make on others. I read a quote from him in The Economist magazine and had to reach out. As a guy that travels a lot, I hear many accents and I have been told many times "you don't sound like you're from Alabama." Paul explains where my accent may have gone and why, and what we think about people when we hear other's accents. Fun, fun conversation.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • First Horizon Bank's "Bucket List-ening" Podcast
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Only 187 medical students nationwide graduate into platic surgery any given year. It's an elite field and those that populate it are constantly curious about new procedures, new products, and better outcomes. Dr Chris Park epitomizes this and continues to bring the newest technologies and treatments to his practice. "You'd be amazed," he said, "what we can do now that we couldn't do a short time ago. You'd be amazed by how non-invasive our treatments have become."

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • First Horizon Bank's "Bucket List-ening" Podcast
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Martha Underwood's father fell when helping a neighbor clean up after a hurricane. He was in Florida and for a while he was incapacitated. Martha, in Birmingham, needed access to his documents that are so important in critical moments like this but...where were they? Her story is not unfamiliar. We all have documents that family, doctors, accountants, lawyers may need at critical moments. Martha has a background in technology and has created a safe place to hold documents with secure access to chosen people called Prismm. Hear how it works and what it could mean for you and me. This month's Business Alabama Magazine deep dive.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • First Horizon Bank's "Bucket List-ening" Podcast
  • Bill-E's Bacon

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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AI was predicted to change medicine a long time ago. Little happened. Robert Pearl believes that time has come. A Forbes author, a podcaster, Stanford professor, physician, and former leader of The Permanente Medical Group in California and then leader of the Mid-Atlantic Permanente Medical Group, Robert Pearl has unique insight into healthcare due to the transformations he's led in both organizations. AI is now learning on its own, and Dr Pearl predicts this ability is what will begin a truly radical healthcare transformation. This is worth a listen to greater understand AI's impact, its ramifications, and what you can expect.

Show Sponsors:

  • Mason Hills Farms - True Farm to Table Meats
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial
  • First Horizon Bank's "Bucket List-ening" Podcast

Find Cam Marston's book - What Works: The Ten Best Ideas from the First Two-Hundred Episodes on Amazon.com.

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Kate Teague is committed to making music. She can't help it; it's what she does. She lives in the hyper-comptitive music scene of Nashville where every street corner has an aspiring musician or singer-songwriter trying to get noticed and make it big. Kate is doing the things necessary for her career to catch on fire, from performing to writing to shooting music videos (featuring her non-actor father in a role to save money) to keeping a regular job to pay the bills. How does one get the attention in the Nashville music scene? You'll enjoy hearing Kate tell us and how struggling musicians find a way to survive and, just maybe, earn a buck or two.

See Kate's videos:

  • "Actor"
  • "Poison Mind"

Kate's music library is here on Spotify.

Show Sponsors:

  • Roy Lewis Construction
  • E3 Termite & Pest Control
  • Angelo DePaola - The Coastal Connection Realty
  • Allison Horner - State Farm Agent
  • First Horizon Bank's "Bucket List-ening" Podcast
  • Seth Cherniak- Jeffrey Matthews Financial
  • Persons Services Corp
  • Trey Langus - The Coastal Connection Realty
  • Mason Hills Farm - True Farm to Table

Find What Works: The Ten Best ides of the First Two Hundred Episodes at Amazon.com.

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Friend of What's Working, Brent Barkin, is back to update us on his journey. After selling the family business about sixteen months ago, Brent had the luxury to spend time and consider his next move. Not ready to stop working, Brent evaluated what he liked doing and what he was good at and made his decision. Hear how he assessed his talent and made his choices and what lessons you and I can take from his journey.

Show Sponsors:

  • E3 Pest Control
  • Allison Horner - State Farm Agent
  • Trey Langus - Transworld Business Advisors
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corps
  • Roy Lewis Construction
  • First Horizon Bank's "Bucket List-ening" podcast
  • Seth Cherniak - Jeffrey Matthews Financial

Buy What Works: The Ten Best Ideas from the First Two Hundred Episodes at Amazon.com.

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It's simple. To do anything you must begin. Joe Calloway understands that one of the many barriers to success for an entrepreneur or any business leader is simply to get started. To begin. We can create lists of reasons to delay, to wait, to push off till tomorrow. Success, however, starts no other way than to begin. Meet Joe Calloway. Hear his enthusiasm. Let it take hold. And lets all...begin.

Show Sponsors:

  • Roy Lewis Construction
  • Angelo DePaola - The Coastal Connection Realty
  • First Horizon Bank's "Bucket List-ening" Podcast
  • E3 Termite and Pest Control
  • Allison Horner - State Farm Agent
  • Trey Langus - Transworld Business Advisors
  • Persons Services Corp
  • Seth Cherniak - Jeffrey Matthews Financial

Find my book outlining the ten best ideas through the first 200 episodes of "What's Working," called What Works, at Amazon.com.

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AI is changing everything it touches. Why not supply chains and logistics, too? Shashank Rao leads teams of students working with companies to combine the two in unique ways. Shashank gives me some insights into the projects they're working on and what the results have been and how AI will continue to impact logistics. It's fascinating stuff to an outsider like me. To Shashank and his team, though, it's just another day at work. Shashank, by the way, is the Jim W. Thompson Professor at the Department of Supply Chain Management at Auburn's Harbert College of Business.

Show Sponsors:

  • E3 Termite & Pest Control
  • Allison Horner - State Farm Agent
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • First Horizon Bank's "Bucket List-ening" Podcast
  • Seth Cherniak - Jeffrey Matthews Financial

Buy my book What Works - The Ten Best Ideas from the First 200 Episodes on Amazon.com.

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Not being beholden to tradition or industry norms has helped Joey Mason make Mason Hills Farms a premium provider of beef for the discerning consumer. His cattle are grass fed and grain finished on his own farm near Grand Bay, Alabama. Never farming before, Joey has learned the business from the ground up, from how to prepare the cattle to how to process and package them to retain the best flavor in the meat. He's now selling it direct to the consumer and is adding a line of ready to cook burgers. And with the scraps? A premium dog food. Joey (like his cattle!) is all in.

Show Sponsors:

  • First Horizon Bank's "Bucket List-ening" podcast
  • Seth Cherniak of Jeffrey Matthews Financial
  • E3 Termite & Pest Control
  • Allison Horner - State Farm Agent
  • Roy Lewis Construction
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Trey Langus - Transworld Business Advisors

Buy What Works - The Best Ideas from the First 200 Episodes on Amazon.com.

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A circuitous route delivered Hastings Read from England to Mobile, Alabama where he learned custom woodworking after a successful career in management consulting. Today he leads the team at Oakleigh Custom Woodworks as they build beautiful doors, windows, and shutters, employing a team a craftsmen who take great pride in their work. Deadlines matter but the work of a craftsman should not be rushed. Hastings details his story, how he's applying his lessons as a consultant to his own small business, and how he leads a small team that builds exquisite products.

Show Sponsors:

  • Roy Lewis Construction
  • E3 Termite & Pest Control
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • First Horizon's "Bucket List-ening" Podcast
  • Seth Cherniak - Jeffrey Matthews Financial
  • Persons Services Corp
  • Angelo DePaola - The Coastal Connection Realty

Find my book, What Works, at Amazon.com.

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If you buy commercial insurance you've certainly noticed the rate increases. Brian Tanner is Managing Principal at EPIC Insurance's Birmingham, Alabama office and is our monthly Business Alabama magazine deep dive interview. He explains why rates are up, how AI is making creative crooks more clever, and why the art of cold calling is not dead. Brian is high energy and this interview is a thrill. Enjoy.

Show Sponsors:

  • E3 Termite & Pest Control
  • Allison Horner - State Farm Agent
  • Trey Langus - Transworld Business Advisors
  • Angelo DePaola - The Coastal Connection Realty
  • Roy Lewis Construction
  • Persons Services Corp
  • First Horizon's "Bucket List-ening" Podcast
  • Seth Cherniak - Jeffrey Matthews Financial

Find What Works for sale at Amazon.com.

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Foodservice is typically full of high turnover. Unless you work for PP Hospitality Group. Panini Pete and his sister, Cheryl Blohme, have created a rapidly growing organizaiton due, in part, by their ability to find and keep good people in jobs typified by high turnover. Pete and Cheryl and their leadership team have figured something out. It begins with Pete, Cheryl, and the leadership team living and breathing and acting out the culture they preach. No one can deny they don't mean it or that their culture is just words on paper. It's evident to the customers and, most importantly, to the employees. Learn how they do it and what it could mean for your workplace.

Show Sponsors

  • Seth Cherniak - Jeffrey Matthews Financial
  • First Horizon Bank's "Bucket Listening" podcast
  • E3 Termite & Pest Control
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent

Buy What Works on Amazon.com.

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There is a big difference between a skills shortage and a labor shortage. Employers used to worry about lack of applicable skills. Today employers just need people with some of the skills demanded. Elizabeth Crofoot is an economist with Lightcast. Based in DC, Elizabeth knows how to mine the data our Federal Government provides and "read the tea leaves." She and I talk about the tops skills employers are searching for today, how these skills are becoming "disruptive skills" and how workplace leadership is needing to change to accomodate these new skill demands.

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  • Allison Horner - State Farm Agent
  • Seth Cherniak & Jeffrey Matthews Financial
  • Roy Lewis Construction
  • Angelo DePaola - The Coastal Connection Realty
  • "Bucket List-ening" by First Horizon Bank
  • Persons Services Corp
  • Trey Langus - Transworld Business Advisors

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There are basics to marketing your business. Before business owners get into the weeds of fancy marketing tactics, they need to make sure the basics are covered. Gayle Rogers of The Atomic Agency works with owners of new businesses as well as business veterans to make sure the fundamentals are well taken care of before anything sophiticated can begin. Hear Gayle's advice for what bases you need to make sure are covered.

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  • E3 Termite and Pest Control
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  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corp
  • Roy Lewis Construction
  • Allison Horner - State Farm

Find my book, What Works, at Amazon.com.

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Sports Tourism draws athletes and their families from hundreds of miles to destinations where they can compete. Joel Lamp is the Sports Manager for the Huntsville Convention and Visitors Bureau and is responsible for filling the statiums, stands, fields, rinks, pools, and courts around Huntsville with these athelets. The opportunities continue to grow. Turf a field (artificial turf) and it's a football, soccer, and lacrosse field ready for competition year round. What the locals and community isn't using during the week, Joel recruits people to travel and play.

Joel's podcast is The Business of Sports Tourism Podcast that you can find on all major podcast outlets.

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  • Persons Services Corp
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  • Trey Langus - Transworld Business Advisors
  • Angelo DePaola - The Coastal Connection Realty
  • Allison Horner - State Farm Agent
  • Roy Lewis Construction

Find my book, What Works, on Amazon.com.

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Started by a retired sherrif hired to protect construction on a nuclear power plant near Dothan, Alabama, DSI Security Services now has operations in thirty-three states and 5400 employees. Alan Clark is chairman of the board. His father was the retired sherrif and his two sons are now involved in the company. Alan cites solid customer relationships who wanted DSI's services in their new locations around the country as one of the fuels for his growth. Another is his fear of failure. He had to take care of the company his father started and find enough work to employ his sons.

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  • Roy Lewis Construction
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  • Trey Langus - Transworld Business Advisors
  • E3 Termite & Pest Control
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The proposals are worth millions of dollars each. The clients are major global companies trying to impress cllients, thank teams, generate sales. The proposal has to be right. It has to be good. It has to be as perfect as it can be. Jason Cohen is the Execitive Director of Global Sales at Accor Hotels. With 5500 properties across the globe, Accor can handle the work IF they get it. How do they get it? Jason, a hospitality veteran, walks us through how he and his team structure their proposals.

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  • Roy Lewis Construction
  • Persons Services Corps
  • E3 Termite & Pest Control
  • Allison Horner - State Farm Agent
  • Trey Langus - Transworld Business Advisors
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This month's Business Alabama Magazine interview features Stephanie Bryan, the Chairwoman of the Poarch Band of the Creek Indians. In her tenure as chair she's diversified the tribe's holdings far beyond gaming into government services, hotels and resort hotels, even processing cattle and many more. She's active across the state of Alabama as she checks on the tribe's businesses and even holds a role in Washington, DC representing Native Americans (she entered our interview finishing up a call with the White House). Her vision for the tribe is clear and she dispells some myths around Native American held businesses.

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  • Roy Lewis Construction
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  • E3 Termite and Pest Control
  • Angelo DePaola - The Coastal Connection Realty
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent

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Finding and keeping good employees today is very hard. The shortages driven by the Baby Boomer retirement have begun making their mark in the workplace. And even as populous as the Millennials are, there aren't enough of them to replace the Boomers. Employers are pulling their hair out. Employees have their pick.

Dr. Josh Duplantis is the Dean of Workforce Development for Coastal Alabama Community College and saw this coming years ago. Today he works with employers to help them craft recruiting and retention plans. He and I discuss the essense of the demographic challenge and we get into details on "progressive employment" which some employers are using to meet their workforce challenges.

Show hosts:

  • Roy Lewis Construction
  • E3 Termite & Pest Control
  • Angelo DePaola - The Coastal Connection Realty
  • Allison Horner - State Farm Agent
  • Trey Langus - Transworld Business Advisors
  • Persons Services Corp

Get my book, What Works, highlighting the top ten ideas from the first two hundred episodes of Wha'ts Working at Amazon.com.

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Casey Biehl is the VP of Operations for Fat Boy's Pizza based in Metairie, Louisiana. This pizza chain is growing rapidly due to the quality of ingredients and the ambience of the restaurants. I got word they were looking to head further east and became curious of their recipe for selecting new locations for expansion - what do they look for in a community? How far do people travel for to come to their stores? What type of commercial centers work best for them? How much do they spend per visit and what types of neighborhoods does this imply? Casey, with a background in food and bev from the casino world, tells the story.

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  • Roy Lewis Construction
  • E3 Termite and Pest Control
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Angelo DePaola - The Coastal Connection Realty
  • Persons Services Corps

Find What's Working - the Ten Best Ideas from the First Two Hundred Episodes of What's Working with Cam Marston - on Amazon.com.

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The intersection of I-10 and I-65, the Port of Mobile, several rail lines, and the reinvigoration of Brookley Field has the potential to futher transform Mobile into one of the nation's largest logistics hubs. Philip Burton knew this but one piece was missing - the logistics parks where the product is brought after unloading, sorted, and shipped again. Philip found the land and got started and today his parks are gaining traction. Hear his story, the uncertainty he faced, the need for constant building, and his vision for the future of Mobile and Alabama. This broadcast / podcast is part of the monthly What's Working / Business Alabama Magazine collaboration.

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  • Roy Lewis Construction
  • E3 Termite and Pest Control
  • Angelo DePaola - The Coastal Connection Realty
  • Allison Horner - State Farm Agent
  • Trey Langus - Transworld Business Advisors
  • Persons Services Corps

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Matt Peat is a Gen X'er that has never job hopped. He's been with Transhield many years and has remained with the company through the many times its been bought and sold. He tells the story of the remarkable product they manufacture, and how he has managed to thrive in each transaction where others may have been dismissed or asked to leave. Matt was on his way through Mobile with his wife and three daughters and I managed to get him into the studio for a quick interview. He's a great guy with story of success.

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  • Angelo DePaola - The Coastal Connection Realty
  • E3 Termite & Pest Control
  • Roy Lewis Construction
  • Persons Services Corp
  • Allison Horner - State Farm Agent
  • Trey Langus - Transworld Business Advisors

Find my book highlighting the top ideas of the first 200 episodes of What's Working at Amazong.com.

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Roy Lewis Construction has a reputation for quality building and adding value for customers. It's this reputation that has kept them going when times got tough. For years the phone rang from customers eager to benefit from their quality and reputation. Then there was the Great Recession. Then Covid and supply chain challenges. Paul Lewis, company president, kept going with the firm belief that delivering quality, being an honest man, and a strong faith would pull him through. And, it's working.

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  • Persons Services Corp
  • Angelo DePaola - The Coastal Connection Realty
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • E3 Termite & Pest Control

Find my book featuring the top 10 ideas from the first 200 episodes of What's Working at Amazon.com.

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What are the details - the nitty-gritty - of finding a business to buy, valuing it, and finding a buyer? Trey Langus works for Transworld Business Advisors and that's what he does. His customer from a recent transaction was Trey Galloway - now owner of The Health Hut. Hear how Langus found the business and Galloway found an opportunity for entrepreneurship and all the steps in between. The two of them sit down in the studio with me to tell their story.

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  • E3 Termite and Pest Control
  • Angelo DePaola - The Coastal Connection Realty
  • Allison Horner - State Farm Agent
  • Persons Services Corps
  • Roy Lewis Construction

Find my book, What Works, at Amazon.

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Water, walks, and sleep. Those were the three biggest points that stood out when I heard Brad Davidson speak at a recent corporate event. He's trained athletes ranging from high school football teams to NFL left tackles. His recipe for busy executives eaten up with stress is more water, longer walks, and better sleep. It's a foundationally different approach to exercise for people in middle age than anything I've heard. His book on how to do it was a best seller.

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  • Roy Lewis Construction
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  • Angelo DePaola - The Coastal Connection Realty
  • Allison Horner - State Farm Agent
  • Persons Services Corps
  • Trey Langus - Transworld Business Advisors

Find my book, What Works, at Amazon.com.

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Meet my son Spencer. A tradition of What's Working is to interview my children upon their high school graduation. He's off to the University of Alabama in the fall. We discuss what skills he predicts will be needed in the job market, his prediction of the impact of AI on tomorrow's workplace and where he hopes to land in the work world. You might hear me choke up a bit when telling him how proud his mother and I are of him.

Also in this show is Emma Gage's review of Taylor Swift. Emma, an incoming high shool junior, is a "Swifty" and travelled to Houston with her father to see the show. Her review begins around minute 46 and she nails it.

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  • Roy Lewis Construction
  • E3 Termite and Pest Control
  • Persons Services Corp
  • Angelo DePaola - The Coastal Connection Realty
  • Allison Horner - State Farm
  • Trey Langus - Transworld Business Advisors

Please find my book, What Works, detailing the top ten ideas from the first 200 episode of the show at Amazon.

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April McClung's sons had a chance to travel abroad as high school students. April needed money to make it happen. A decison was made to use a family member's old pound cake recipe to sell them at farmer's markets. Today those cakes are sold at Sams and have been shipped across the country. Meet April, hear her amazing story, and become inspired by a woman who thought she had it all figured out until this cake recipe became a central part of her faith-driven life.

Show Sponsors:

  • Roy Lewis Construction
  • E3 Termite & Pest Control
  • Trey Langus - Transworld Business Advisors
  • Allison Horner - State Farm Agent
  • Persons Services Corp
  • Angelo DePaola - The Coastal Connection Realty

Find my book, What Works, at Amazon - highlighting the 10 best business ideas I learned from the first 200 episodes of the shwow.

Also, if you like the show, please offer a review!

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ESG is not something "out there" or only discussed in political environments. ESG (environmental, social, governance) is here and is shaping the way businesses interact with each other and with customers. Kai Gray and his parters run Motive ESG. They work with businesses to improve their ESG scores, thereby enabling them to compete for business with some of the nation's defense contractors, major manufactorers, building contractors and such. Kai predicts ESG will become a filter through which the next generation invests money and even buys product at the grocery store.

Show Sponsors:

  • Persons Services Corps
  • E3 Termite & Pest Control
  • Angelo DePaola - The Coastal Connection Realty
  • Allison Horner - State Farm Agent
  • Roy Lewis Construction
  • Trey Langus - Transworld Business Advisors

Find my book, What Works, highlighting the 10 best ideas from the first 200 episodes of What's Working. Available on Amazon.com.

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I met Heikki Malinen at a conference in Point Clear, Alabama for his company, Outokumpu. His presentation showed a grasp of world events like none I'd seen before. He travels nearly non-stop, visiting the company's stainless steel plants across the world. The war in Ukraine has impacted his company's ability to get the affordable electricity he needs to power his plants in Europe. Workforce issues are a challenge to his facilities across Europe and the US. His challenges are familiar to listeners of What's Working, but the scale is much different. You'll find in Heikki, as is so often the case, a remarkable grasp of detail, a nice and friendly demeanor, and an infinite curioustiy.

Show Sponsors:

  • Persons Services Corps
  • Trey Langus - Transworld Business Advisors
  • Roy Lewis Construction
  • Allison Horner - State Farm
  • Angelo DePaola - The Coastal Connection Realty
  • E3 Termite & Pest Control

My book, What Works, highlights the 10 best ideas I heard in my first two hundred episoded of What's Working.

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I've long been suspcious that social media can do anything for me. For kids today, yes. For me, a middle aged guy? Hardly. Domenick D'Andrea and I met at a conference and he assured me that if I learn how and when to post and what subject matters people want to see, it will generate profitable business leads. I commit to try it, postng primarily to LinkedIn, to see what will happen. And Domenick says it can't exclusively be business stuff, it has to be personal, too, like me zipping my suitcase and leaving the hotel room with a very short commentary. Seems crazy. Domenick is convinced. I commit to giving it a try.

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  • Roy Lewis Construction
  • Allison Horner - State Farm Agent
  • E3 Termite and Pest Control
  • Trey Langus - Transworld Business Advisors
  • Angelo DePaola - The Coastal Connection Realy
  • Persons Services Corps

Find my book, What Works, highlighting the best ideas of the first 200 episodes on Amazon.

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Dr Matt Barber loves his work as a orthopedic surgeon. It's a combination of of skills that hits his sweet spot, including the advances in technology which peak his intersts. In the studio with me, Dr Barber has a sample of a knee made from a 3D printer of a patient's scan including the slight imperfections caused by the patient's age and wear and tear. Dr Barber and I discuss how technology continues to shape the profession, how people like him stay sharp and how you and I can talk to an orthopedist to determine if they're on top of their game or not. It's a thought provoking conversation that I loved.

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  • Roy Lewis Construction
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  • Allison Horner - State Farm Agent
  • Buddy Persons - Persons Services Corp
  • Trey Langus - Transworld Business Advisors
  • Angelo DePaola - The Coastal Connection Realty

Find my book What Works at Amazon.com.

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Cigar Aficionado magazine loves EP Carrillo cigars. And they should. The cigars are fantastic. The patriarch of the company is Ernesto Perez-Carrillo. He's third generation in the business after his (thankfully) failed attempt to become a jazz drummer in New York City as a much younger man. Today he leads the company as they develop new product, supervise the growth of a variety of tobaccos in Central America, train rollers, and market across the world. His son and daughter - both brilliant - are also in the business and he's grooming them to lead. This year they're on track to make four million cigars. We talk family business, hurricanes, the youth market, and much more. And you'll hear me geek out a bit because Mr Carrillo is a bit of a celebrity to me - so dang cool to get to talk to him.

Check out What Works - my book highlighting the top ten business lessons I learned from the first 200 episodes of the show.

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  • Allison Horner - State Farm Agent
  • E3 Termite and Pest Control
  • Roy Lewis Construction
  • Angelo DePaola - The Coastal Connection Realty
  • Trey Langus - Transworld Business Advisors
  • Persons Services Corp

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Customer service still matters, though we don't hear about it today like we used to. We know customers are increasingly disappointed in the service they receive. They have no problems blowing up social media when they get treated poorly. But customer service training and eduction is woefully lacking. And cheap, online customer service training...stinks. Pam Denham has trained customer service for years. She and I talk about what's missing today and she offers some simple tips for taking service skills into your company.

Find my book, What Works, online.

Show Sponsors:

  • Angelo DePaola - The Coastal Connection Realty
  • E3 Termite and Pest Control
  • Trey Langus - Transworld Business Advisors
  • Persons Services Corps
  • Roy Lewis Construction
  • Allison Horner - State Farm Agent

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Scot Hunsaker was on the show last year talking about how to prepare employees to take over once the CEO decided to leave. He has a recipe for the process which we discussed in a very engaging conversation. Scot and his wife then boarded his boat and began a slow ride up the east coast, around Nova Scotia, and down the St Lawrence river. His boat is now in storage near Chicago. He and his wife then flew to New Zealand and then Australia for a six week trip. From Australia, Scott called. "Cam," he said, "there's something I need to tell your listeners that I'm learning from this trip. They need to not wait too long before starting their retirement. I'm seeing too many people who are too old and frail to enjoy it the way they dreamed." Well worth a listen.

Show Sponsors:

E3 Termite & Pest Control

Persons Services Corps

Roy Lewis Construction

Trey Langus - Transworld Business Advisors

Allison Horner - State Farm Agent

Angelo DePaola - The Coastal Connection Realty

What Works is my book written about the best ideas from the first 200 episodes of What's Working. Sign up at the bottom of this page to receive a free chapter.

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Bonus Episode: On 3/21/23, about 8:35am, I suffered a stroke in the right side of my brain. The quick actions of those around me plus the Stroke Code team at USA Hospital in Mobile saved me. This podcast is the recording of the radio broadcast with FMTalk 106.5 Midday Mobile show host (and friend) Sean Sullivan as I recount the story. 

Take a listen - some things to learn here that my save you or someone else some day. 

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Angelo Depaola keeps up with the second home market via his real estate company in Orange Beach, Alabama. Interest rates have changed but there is still a big demand. Home owners are turning over, too. The Boomers who bought vacation homes to bring the kids while they grew up are getting weary of taking care of those homes since the kids and grandkids are visiting less and less. Angelo is a savvy business man who has been very proactive in spreading his name and serving his clients. He's not the cheapest realtor in Orange Beach but his clients seldom go anywhere else once they've used his services.

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E3 Pest Control

Allison Horner - State Farm

Roy Lewis Construction

Trey Langus - Transworld Business Advisors

Persons Services Corp

The Coastal Connection Realty

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The sophistication of check fraud is something I knew nothing about until chatting with my old friend Rusty Pickering and then, only days later, hearing from two colleagues who had it happen to them. Rusty is President and COO of payment processing company Ingo Money in Alpharetta, Georgia. He and I chat about how check fraud happens, who's at risk, who is at fault, and how to avoid having to constantly replace your credit card or debit card. Special bonus podcast version with extra content at the end - an off-script chat with Rusty and me.

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E3 Termite and Pest Control

Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

Angelo DePaola - The Coastal Connection Realty

Roy Lewis Construction

Persons Services Corp

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Richard Jolly believes that the only true differentiator between competitive busenesses in the future will be their culture. Every other competitive advantage can be copied. And what is culture? It's the way things get done. It's the "smell of the place." And so much more. We talk "hurry sickness", "reciprocity", manager's new roles, why culture has become so important post-pandemic, etc. This one's jam packed with content.

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Persons Service Corp

E3 Termite & Pest Control

Roy Lewis Construction

Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

Angelo DePaola - The Coastal Connection Realty

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Live Oak Bank is a completely virtual bank. Megan Owens serves as one of the bank's M&A experts and her expertise allows her to serve the bank anywhere in the nation where M&A expertise is needed. Need banking expertise for your veteranarian clinic, for example? Your Live Oak expert may as likely be local as from anywhere in the US but they will have deep, deep expertise in the veteranarian business. And that's one example from the 30+ verticles where Live Oak aims to expertly serve clients. It's a brilliant model.

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Roy Lewis Construction

E3 Termite & Pest Control

Allison Horner - State Farm Agent

Angelo DePaola - The Coastal Connection Realty

Persons Services Corp

Trey Langus - Transworld Business Advisors

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Ben Strout thought "there has to be a better way." As a home remodeling contractor, the frantic rush between roof removal and building the new one often leads to hurried work and - worse - rain ruining the house interior. He's designed a patent-pending system that allows the new roof to go up first, then frame the interior of the addition, and the final step it to remove the old roof and add stairs from underneath. It's a game changer. (This episode is a monthly collaboration with Business Alabama Magazine.)

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Roy Lewis Construction

Persons Services Corp

E3 Termite & Pest Control

Allison Horner - State Farm Agent

Angelo DePaola - The Coastal Connection Realty

Trey Langus - Transworld Business Advisors

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Be Visionary is Marty Strong's new book. In his consulting he found challenges with CEOs who worked to optimize their organizations but did it at the cost of being strategic. Marty says our society's drive towards short term goals often cause busiensses to suffer long term since little effort is put into building a vision and a strategy to achieve it. Marty is a great interview and his background as a Navy SEAL plays into our conversation.

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Persons Services Corp

E3 Termite and Pest Control

Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

Roy Lewis Construction

Angelo DePaola - The Coastal Connection Realty

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Patrick Werrlein said his company could not have won this award six years ago. The company culture needed a big overhaul. He's president and owner of a Swagelok sales and service center in Birmingham, Alabama. Once he got the right team together and became clear about "who we are and what we do," he went to work on the culture. The strategy? Simple, says Patrick - empathy, care, concern, spontaneity and some fun. Patrick offers a list of tactics that any business leader can apply.

Sponsors:

E3 Termite & Pest Control

Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

Angelo DePaola - The Coastal Connection Realty

Persons Service Corp

Roy Lewis Construction

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Mel Washington is Regional Director of the Small Business Development Center at the University of South Alabama. He coaches and consults and guides small businesses as they work to become stable, viable businesses. He and I discuss what it takes to get started and where many errors are made by small business owners. If you're thinking of becoming and entrepreneur, this episode offers simple recipees that will mitigate your failure risk. If you're trying to grow to the next level, this episode offers thoughts for how to target the next level and how to pursue it.

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Persons Services Corp

E3 Termite & Pest Control

Allison Horner - State Farm Agent

Angelo DePaola - The Coastal Connection Realty

United Bank

Roy Lewis Construction

Trey Langus - Transworld Business Advisors

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Buddy Persons has never seen as much property damage from a hurricane than what he saw in south Florida after Hurrican Ian. He was there representing the disaster recovery division of Persons Services Corp, of the several divisions of his company. Buddy's background includes such work in Haiti, Albania and Hondurus to name but a few. The company began years ago with his father's plumbing business and Buddy has grown it tremendously. Hear his remarkable story and meet this humble entrepreneur.

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Allison Horner - State Farm Agent

E3 Termite & Pest Control

Trey Langus - Transworld Business Advisors

Angelo DePaola - The Coastal Connection Realty

United Bank

Persons Services Corp

Roy Lewis Construction

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It's a fun experience being on the other side of the mic early Saturday morning for Tony Truitt's News Radio show out of Birmingham. It was a quick chat in which he asked me to tell a bit of the story of my show. 

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All the talk of recession pushed me to reach out to friend of the show Peter Ricchiuti to get his take on things. Always a very entertaining guest, Peter gives us a sense of what to focus on, what "tea leaves" he's reading, and perhaps most importantly, he tells us what the businesses he and his students study do when recession looms on the horizon. The businesses are a part of Burkenroad Reports which has brought him and his classes wonderful acclaim over the year. Want predictions for the economy in the new year? Start here.

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E3 Termite and Pest Control

Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

Angelo DePaola - The Coastal Connection Realty

United Bank

Persons Services Corps

Roy Lewis Construction

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Lauren Weber left LA for LA (lower Alabama). She had a hunch this stretch of the Gulf Coast was home to some great stories that needed to be told. After renting a car in Pensacaola, she eventually made her way to Fairhope looked around, and parked the car. Fairhope would become her new home. She relocated her production company, Tremont Road, to town, started meeting people, and eventually made a concept pitch based on what she saw to a well known streaming service. They bought it immediately. Today Lauren is finalizing the show, filming in Fairhope and shuttling to the other LA to work on editing. It's "scripted reality TV" featuring women of various ages in various stages of relationships to begin streaming in the fall.

Show Sponsors:

E3 Termite & Pest Control

Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

Bud-Busch Distribution

Angelo DePaola - The Coastal Connection Realty

United Bank

Persons Services Corps

Roy Lewis Construction

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Troy knew nothing of coffee when he heard a call from the Lord, obeyed, and now serves the homeless in Birmingham through his Modern House Coffee Shop. He employs them at the coffee shop and the profits go to support the homeless in the area. Troy is another example of someone who was guided by a higher power and is finding success much easier now that he's doing was he was told to do. His growth plans include roasting his own coffee in the very near future. Troy is motived, is motivational, and is a great story for the final What's Working episode of 2022.

Show Sponsors:

The Alabama Center for Real Estate (ACRE) - Presenting Sponsor

E3 Termite & Pest Control

Persons Services Corps

Angelo DePaola - The Coastal Connection Realty

Persons Services Corps

Bud-Busch Distribution

Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

United Bank

Roy Lewis Construction

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Jim Cox is a regular visitor to the show this time of year, bringing wine for us to tase (not drink, it's a subtle but real difference) and discuss. He and his wife own Southern Napa Wine Store in Daphne, Alabama. Jim and I discuss the new popular wines that have emerged over the year (sauvignon blanc) and the soaring prices of Napa cabernets as well as some new "mocktail" mixes that are actually verty tasty - good news for the designated drivers and teetotalers. Jim is always a fun and loquacious guest. This is another of my favorite guests that come back each December. Cheers!

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Alabama Center for Real Estate (ACRE) - Presenting Sponsor

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E3 Termite & Pest Control

Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

Angelo DePaola - The Coastal Connection Realty

United Bank

Burr Forman Attorneys

Persons Services Corp

Roy Lewis Construction

Bud-Busch Distribution

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Gabriella Saab knocked my socks off with her first book, The Last Checkmate. It was fantastic. Her second book arrives mid-January called Daughters of Victory. Another historical fiction novel, this one is set during the Bolshevik revoltuion and travels in time through to the Nazi occupation of the Soviet Union. The books are meticulously researched and Gabriella will always feature a female protagonist. I catch up with her as a part of my December reconnects with previous guests. Buy The Last Checkmate.

Show Sponsors:

Alabama Center for Real Estate (ACRE) - Presenting Sponsor

Get The Tea

Roy Lewis Construction

Persons Services Corp

Burr Forman Attorneys

United Bank

Angelo DePaola - The Coastal Connection Realty

Trey Langus - Transworld Business Advisors

Allison Horner - State Farm Agent

E3 Termite & Pest Control

Bud-Busch Distribution

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Fairhope, Alabama has lots to brag about. The biggest is that it's the home of Bill-E's Bacon. It's the best bacon in the world. Bill-E Stitt and I sit down to check in on how his business is growing since I first met him a while back. He's now shipping bacon all over the country and the country's top chefs are using his bacon in their masterpiece dishes. His is a story of fantastic growth with new opportunities arriving every day.

Show Sponsors:

Alabama Center for Real Estate (ACRE) - Show Sponsor

E3 Termite & Pest Control

Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

Bud-Busch Distribution

Angelo DePaola - The Coastal Connection Realty

United Bank

Burr Forman Attorneys

Persons Services Corps

Roy Lewis Construction

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Dr Jim Purcell is Alabama's Commissioner on Higher Education. Each year the state's colleges and universities send students into the workplace and too many of them find work outside the state. Dr Purcell is trying to get them to stay. Alabama has the jobs available and needs the talent. Additionally, Dr Purcell is working to lure those with roots in the state back to Alabama through targeted campaigns. He fights historic deep-south stereotypes as well as the reputation of low pay. Listen as he explains the challenge, highlights the opportunities, and discusses his strategy. This broadcast is in collaboration with Business Alabama magazine.

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When I first interviewed Lane several years ago he had about 600,000 oysters growing at his oyster farm in Bayou La Batre, Alabama. Today it's about 30 million. His distribution is now far and wide but he's still going through the back doors of restaurants, shucking his oysters for the chefs, and taking their orders when they're surprised to learn these tasty delights orginate in the Gulf. Lane's kindness, generosity and optimism stands out each time I speak to him and I learn that it springs from a wound that, Lane says, he hopes never heals. Check out the Oyster Cook-Off presented by Murder Point on November 19th. (Very cool Murder Point Video!)

Thanks to Show Sponsors:

Alabama Center for Real Estate (ACRE) - Presenting Sponsor

Roy Lewis Construction

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E3 Termite & Pest Control

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Angelo DePaola - The Coastal Connection Realty

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Burr Forman Attorneys

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Justin Patton leads Auburn's RFID team and has participated in most of the seminal business case research for RFID in the United States for retailers. His client list is full of national retail brands and major manufactorers. The technology is everywhere, from embedded in the tag the airline puts on your luggage to the wristband you wear at a theme park. This tech is changing the way companies interact with their customers - from spending hours and hours counting inventory and finding things to letting the tech do it (better) and return to serving the customer.

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Burr Forman Attorneys

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Allison Horner - State Farm Agent

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James Lomax manages boatloads of office space in and around Huntsville. He tells me who is returing to tradiational office environments and why, who is not, and how some companies are changing their office design to lure employees back. I then talk with friends of What's Working Johnny Gwinn and Stacy Wellborn who are part owners of a co-working space in Mobile called The Container Yard about the surge of interest in their space since Covid has let up.

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Alabama Center for Real Estate (ACRE) - Presenting Sponsor

Roy Lewis Construction

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Burr Forman Attorneys

United Bank

Angelo DePaola - The Coastal Connection Realty

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Allison Horner - State Farm Agent

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Buddy & Nikki Cummings have grown and sold several businesses of their own and put them in position for an early retirement if they wanted. Instead, they keep at it, getting involved with business that catch their eye and coaching entrepreneurs to grow and spread their own businesses. Theirs is an infectious energy and their lessons come from their own successes and mistakes, not business school texts. Common business problems addressed in common-sense, simple ways. 

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Alabama Center for Real Estate (ACRE) - Presenting Sponsor

Roy Lewis Construction

Persons Services Corps

Burr Forman Attorneys

United Bank

Angelo DePaola - The Coastal Connection Realty

Bud-Busch Distribution

Trey Langus - Transworld Business Advisors

Allison Horner - State Farm Agent

E3 Termite & Pest Control 

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The commercial aviation industry faces a wave of retirements soon and needs new blood. Auburn University has trained college students to become pilots for many years and today their program is bursting with undergraduates eager to help fill these soon to be vacated airline cockpits. Professors James Birdsong and Jim Witte run the Auburn University School of Aviation. Students graduate with a pilot's license and are well on their way to the needed flight hours to begin their careers with a major airline.

This episode is in collaboration with Business Alabama magazine.

Thanks to Show Sponsors:

Alabama Center for Real Estate (ACRE) - Presenting Sponsor

Roy Lewis Construction

Persons Services Corps

Trey Langus - Transworld Business Advisors

Allison Horner - State Farm Agent

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Burr Forman Attorneys

United Bank

E3 Termite and Pest Control

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Ellen Douglas Alves sat with my family at a delicate point in the care for my now deceased mother and calmy offered insight and options to a family nearly paralyzed with sadness. She's part of a growing cadré of geriatric care managers who assist families who have very difficult decisions to make - love for a sick person, limited financial resources, lack of knowledge of options, the list goes on. With a rapidly aging society, demands for geriatric care managers are expected to soar. Meet Ellen Douglas, learn about her role as a "professional relative," and why you may need to reach out to someone like her some day.

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The Alabama Center for Real Estate (ACRE)

Burr Forman Attorneys

Angelo DePaola - The Coastal Connection Realty

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Bud-Busch Distribution

United Bank

Persons Services Corps

Roy Lewis Construction

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Tim Dozier is CEO of full service ad agency Hummingbird Ideas in Mobile. His clients pay his firm to put them in the best light and make them easily found online. However, Tim tells us, search is changing. No longer is Google the go-to like it once was. And it's today's youth who are disrupting this market - using non-traditional online sites (i.e. TikTok, YouTube) to drive their search. Even though the results are less accurate, today's kids continue to go back, meaning Tim and team have to become more and more savvy to keep their clients in buyers' eyes.

Thanks to Show Sponsors:

Alabama Center for Real Estate (ACRE)

Angelo DePaola - The Coastal Connection Realty

Burr Forman Attorneys

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Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

Persons Services Corps

Roy Lewis Construction

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Hatton Smith was introduced to a group of young beer brewers eager to learn and to grow their brand. Hatton offered two things: wisdom in the beverage business and access to capital. He joined the young company and today, Back Forty Beer Company is growing, having doubled their production in the last few years. They survived the initial rush of breweries after Alabama changed the laws and many brewers arrived onto the scene and have since vanished. Hear the wisdom he offered and their plans for the future.

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Alabama Center for Real Estate (ACRE)

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United Bank - New Sponsor! Thanks!

E3 Termite and Pest Control

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Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

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Tanya Hart Little, a Baby Boomer, admitted that maybe there's something she didn't know. In her new commercial real estate brokerage, Hart Commercial, she needed young, ambitious, and agressive talent. At the time, Tanya was mentoring Allison Johnston Frizzo, a Millennial. Through their relationship, then friendship, and now business partnership, Tanya realized that the historic model of the senior people in the industry know the most, know what's best, and know how to get things done was broken. Tanya gave her young team some direction, worked to shape the company goals, and offered lots of leeway and then let them run with it. The result? Overwhelming success in a much shorter amount of time than anyone could have predicted.

Thanks to Show Sponsors:

The Alabama Center for Real Estate (ACRE)

The Coastal Connection Realtors - New Advertisers! Welcome!

Roy Lewis Construction

Trey Langus - Transworld Business Advisors

E3 Termite and Pest Control

Allison Horner - State Farm Agent

Burr Forman Attorneys

Persons Services Corp

Bud-Busch Distribution

Roy Lewis Construction

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Kristi Bush speaks nationally about the threats associated with social media. We discuss what socia media may be doing to our next generation of employees: How might their consumption of it impact them as employees? What new or different behaviors might we see? Is there anything visible right now in today's youth that may be an indicator of what's to come? If you're a parent or employer, this is a conversation you'll want to hear.

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Roughly in their early to mid twenties and younger, Bruce Tulgan has seen what is needed to successfully engage this next generation of worker, known as Gen Z. He's one of the leading voices in generational workplace research and paints a clear picture of how they're different and what you and I can expect as they enter the workplace. It's a fun and energetic convesation and it's great to have Bruce back on the show.

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Alabama Center for Real Estate (ACRE)

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Burr Forman Attorneys

Roy Lewis Construction

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"Urban forest" sounds like an oxymoron unless you're Beau Brodbeck. Beau teaches the finer points of the how, when, where, and why of trees in urban landscapes. I was introduced to him through a listener who had just been in one of his seminars and emailed me to say "You gotta have him on" and when I chatted with him I knew she was right. It's amazing how trees influence the value of commerical property, and how we repeatedly do the wrong things when trying to enhance property by planting trees. And how we often plant them in such a way that their failue is all but assured. 

Thanks to show sponsors:

Alabama Center for Real Estate

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Trey Langus - Transworld Business Advisors

Bud-Busch Distribution

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Roy Lewis Construction

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Mike Molyneux - trained as a physical therapist - is now on his second healthcare startup and it's growing quickly. His clients are companies and orgs who self-insure their healthcare and he's taken on their primary care via clinics at their places of employment. Called Symbol Health Solutions, it offers an end-around to the 300-pound-gorilla healthcare giants in Alabama. Symbol has grown from south Alabama to state-wide and is now poised to enter Tennessee.

Thanks to Show Sponsors:

Alabama Center for Real Estate (ACRE)

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John Shell is an Eagle Scout candidate in the Mobile area. He identified a project where small artifical reefs could be used on docks along the Alabama Gulf Coast to create homes for barnacles and oysters to filter the sediments and pollutants and, hopefully, clear the waters and he put his head down and got started. His initial goal of 100 reefs was quickly surpassed as people loved the idea and jumped on board with him. Hear his story and learn how you can help, too.

Thanks to Show Sponsors:

Alabama Center for Real Estate

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Burr & Foreman Attorneys

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Jeb Brooks made a video as a passenger on a flight. He did it again and again and today he's left his old job behind him and gets paid by YouTube to travel and post about his flights. He has over 400k subscribers and his videos have been viewed many millions of times. Learn how he does it, how he's compensated, and what the world looks like (literally) to a YouTube influencer.

Welcome New & Returning Sponsors:

Burr & Foreman

Roy Lewis Construction

Thanks, always, to our loyal sponsors:

Alabama Center for Real Estate (ACRE)

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Solar technology has made tremendous advancements. Solar panels are getting stronger, lighter, and now capable of extracting much more energy from sunlight. Sam Yates installs the panels in Alabama and in North Carolina where business is booming. We learn that Alabama is a laggard in solar tech and get a hint at why.

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Alabama Center for Real Estate (ACRE)

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If a mistake is predictable we should be able to prevent it. However, normal people continue to make the same money mistakes over and over again. Arindam Nag was a reporter for some of the most well-known financial publications and is today educating consumers because he saw so many mistakes being repeated. "There has to be a better way to educate people," he thought. His boot-strapped start-up, Centsai.com, is his answer to his question.

Thanks to show sponsors:

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Marty Strong's time as a Navy SEAL taught him how to plan for the unknown, evaluate his assets, and utilize whatever was given to him. This method of thinking then made Marty a business success. Frustrated with the lack of actionable lessons in business books, he wrote Be Nimble to offer the lessons he learned with the SEALs, how they applied to business, and how you and I can apply these lessons to our life, too.

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Alabama Center for Real Estate (ACRE)

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Keith Air Conditioning

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FM Talk 106.5 Midday Mobile radio host Sean Sullivan interviews Cam about his new book - What Works - and the trajectory of his now five-year-old radio show broadcast across Alabama called What's Working with Cam Marston. 

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Blake Mobley spent time in the CIA where he studied how to recruit informants who would be willing to help the US. He learned how to ask questions that would reveal the true nature and intent of his contacts and he's now applying those skills to the corporate workplace, teaching companies to get better at asking questions of their employment candidates to find the right fit and the right motivation.

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Alabama Center for Real Estate

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David Bronner was 28 years old when he accepted the top job at the Retirement Systems of Alabama. 160 other names were submitted prior to his. Today, nearly fifty years later, Dr Bronner leads one of the world's largest pension funds and has done more to positively shape the image of the state of Alabama than any other single person. He'll never say this about himself, but he was pegged as a savant from an early age and as his talent bloomed, the state and the state's retirees were lifted along as well.

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Alabama Center for Real Estate

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The words enthusiastic and charismatic don't come close to capturing the energy Bello Nock gives away. We had breakfast at the Beau Rivage Casino in Biloxi, Mississippi where he was performing - he's now at MGM National Harbor - and later got him on the phone for our interview. He's the perfect mix of "show" + "business". He manages his own troupe consisting of acts from many nations plus five more troupes across the country, all moving from place to place. His daughter performs at SeaWorld San Diego - she's the eighth generation Nock family performer. Amazing conversation.

Thanks to Show Sponsors:

Alabama Center for Real Estate (ACRE)

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Bryant Bank

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Marty Strong got tired of vapid platitudes about busienss leadership and wrote a book full of simple, actionable ideas called Be Nimble. We talk about what makes SEAL training an incubator for business leadership, how to interview to find a nimble leader, and the deep power of humility in leadership.

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E3 Termite and Pest Control

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Keith Air Conditioning

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Eunice Mingo is a licensed therapist. I invite her on the show to help me understand the voilence that's escalating everywhere across our country these days. Where is it coming from and what can you and I do to keep people around us from getting so far out of control? We also hear her perspective as an African American after the Buffalo, NY shootings. "We feel hunted," she says.

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E3 Termite and Pest Control

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Bryant Bank

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Scot Hunsaker took over the family business, built it, then sold it to his employees. Along the way he learned how to create and execute a succession plan. He asks business owners, "Could you be the limiting factor to your businesses success?" and told his own successors "I did the best I could, now you make it better." Leadership, empowerment, and motivation. If your job is to prepare future leadership, this show is a prescriptive path to getting them ready and getting out of their way. Check out his book on the topic.

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Alabama Center for Real Estate (ACRE)

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Bryant Bank

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Mike Adams - aka "Cajun Mike" - has grown his company, E3 Termite and Pest Control, by leaps and bounds over the past few years. One reason is he can treat and bond buildings with sprayfoam insulation and I can find no other companies around who will. His focus on service and technlogy is a perfect match. Then I visit with Norman McCrummen and Carol Grant to talk abot NEST - a local service for at-risk youth. Lots of kids out there need help and NEST is doing a great service for the community.

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E3 Termite and Pest Control

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Cliff Kennedy tells a wonderful story of being stuck in traffic and pulling over to take a break and try a gourmet popsicle. In short order he became CEO of Frios Gourmet Pops with franchises across the country and aggressive plans to get in to making private label product. His bet is paying off. Thanks to show sponsors:

E3 Termite and Pest Control

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Phillip Faulkner owns Avid Boats in Armory, Mississippi. He's the son of a boat builder and once the family business was sold, Phillip knew he needed to be back in the business as a innovator and decision maker. He's created new tools that shape the aluminum in a unique way, giving the boat the light-weight and low-cost of aluminum with appearance and elegance of a fiber glass boat. He's a millennial, in his early thirties, and is quite impressive. Thanks to Show Sponsors:

E3 Termite and Pest Control

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Scott Tindle is fresh off a trip to the Middle East and Egypt with the US State Department to represent the US's interest in web 3.0 technology. Johnny Gwin adds to the conversation with his deep understanding of the technology and I try to keep quiet or risk total embarrassment and I do a poor job. 

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Hurricane Ivan wiped out Beatrice, Alabama's Monroe Meats but a small team of investors brought it back. Their flagship product is Monroe Sausage and it is fantastic. Hear managing partner David Steele tell the story of the company and of today's surging growth. And, heck, go find some and try it for yourself - you'll be happy you did.

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E3 Termite & Pest Control

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Langus Real Estate

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Solar technology continues to advance. More energy can be gained from a solar panel than ever before. And the panel's are lasting longer than ever. Sam Yates sees huge opportunity in Alabama because of abundant sunshine and the fact that the state lags behind neighboring states in deploying solar technology. And lags by a LOT. Hear Sam's plan for growing his company and find out why Alabama is so far behind. Foreshadowing: if you're an Alabamian, you won't be happy. 

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E3 Termite and Pest Control

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This week my favorite economist in all the land returns to address the status of the world today. Tulane's Peter Ricchiuti makes predictions for inflation, addresses rumors I've heard about corporate bankruptcies, and addresses what the government's huge infusion of cash post Covid may do to us. He also updates us on his MBA program call The Burkenroad Reports.

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Farmers from Mississippi, Georgia, and Alabama bring their peanuts to Atmore, Alabama and sell them to Coastal Growers, LLC run by Dirk Lindsey. Dirk's been in the peanut industry for a long time, traveling the world consulting on growing, harvesting, and shelling peanuts. He now makes his home in Alabama (his final stop, he says) to oversee the new facility in Atmore. The farmers also have ownership in the facility, keeping the profits in their communities. It's a great story of many numbers of banks, influencers, and federal agencies pulling together to make it happen.

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E3 Termite and Pest Control

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Allison Horner - State Farm Agent

Trey Langus - Transworld Business Advisors

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Bryant Bank

Alabama Center For Real Estate

Persons Services Corp.

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Tony McCarron is Public Safety Recruiter for the City of Mobile. Formerly in the Air Force and a firefighter, Tony took on the job of Public Safety recruiter for the City of Mobile the Monday after he retired from his job as firefighter the previous Friday. Passionate about public service, Tony discusses the difficulties of the jobs and how he has learned to "sell" the job to the next generation - lessons for any business owner.

Thanks to Show Sponsors:

E3 Termite and Pest Control

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Checking in on past guests: Carla Williams' album is now out and surging in London! Bert Scarbrough says the price of hardwood remains high and some of it is due to Putin.

Bill-E Stitt has never seen such high demand for his Bill-E's Bacon.

Thanks to Show Sponsors:

E3 Termite and Pest Control

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Bryant Bank

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Bill Wasden is a partner with law firm Burr Foreman and advises clients on the do's and don'ts of managing and supervising a remote workforce. I share with him stories of abuse from both sides of the contract and we discuss the importance of the hiring agreement and what does / does not classify an employess as a 1099 contractor.

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Susan Whitfield is director of HR at the Marshall Space Flight Center in Huntsville. Rocket scientists are in demand these days, and NASA competes with Elon Musk, Jeff Bezos, and Richard Branson for them. Learn how a government agency successfully competes with the private sector to attract and retain this cherished talent.

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One of life's most difficult transitions is from the purpose driven world of work to the often ambiguous and aimless world of retirement. David Topus of Revision Retirement has created a service to help retirees find a way through this difficult transition. He has listed nineteen different ways to find purpose in retirement along with consultants and guides to help with the process if needed. With 10,000 Baby Boomers retiring daily, this is a service whose time has come.

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REPLAY: The "Great Resignation" has not impacted Threaded Fasteners like it has other organziations. Why? Their intentional and methodical cultivation of a culture of service to the customer and, more importantly, to one another. This focus on a culture of service began long ago; it is not a reaction to Covid or low unemployment. It's who they are. And it works.

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Baldwin County's Christina Woerner McInnins has made the once cumbersome process of collecting and diagnosing soil samples for the DIY homeowner simple and easy through her innovative product SoilKit. Lowe's Home Improvement stores loved the idea and the product is now carried by Lowe's nationwide. After sitting down with her for the interview, my gut tells me this first product is only the beginning for this remarkably entrepreneurial mind.

EXTRA: Listen to the show for a special discount code when buying from the SoilKit website.

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Dr Ramon Rodriguez explains the remarkable new technology that is shaping orthopedics today. He's second generation orthopedist and today practices at the Alabama Orthopaedic Clinic. We discuss custom 3D printing replacement ankles for total ankle replacements and the future of the profession.

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Described as Alabama's commercial real estate's futurist, Derek Waltchack of firm Shannon Waltchack, sees what's possible for commerical real estate. Blockchain will be a part of it. Real-time retail customer tracking, too. Hear him paint a compelling and very exciting and picture of what's to come. Derek will also be the keynote speaker at the upcoming ACREcom conference in Birmingham on Feb 11. Hear his BrokerLord podcast here.

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Edward Dismukes' father and grandfather sold fish, then appliances, then small engine lawn and garden equipment (chainsaws, lawn mowers, weed eaters, and such) in an ever evolving attempt find a toe-hold in a shifting marketplace. Today, Edward works to grow Wilson Dismukes through calculated investments and growth plans. He talks about talent management, succession planning, a plague of smash and grab robberies, and the responsibility of family business.

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When the Alabama economy was soaring in February of 2020, the state's unemployment rate was very low. Today, though the pandemic and government assistance, it's nearly as low as it was then. What are employers who desperately need workers doing to find people? Where are the workers? Alabama Secretary of Labor Fitzgerald Washington gives us an update and discusses what employers can do. He'll be a panelist at an upcoming commercial real estate conference where he'll get into further detail.

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Threaded Fastener's culture is a retention tool. Billy Duren is the company president and Chief Motivational Officer. When asked about the company, Billy spends more time describing the culture than the products. Hear how the former company leaders chose an ESOP for the company as they retired and how Billy works to perpetuate the culture day-in and day-out.

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Episode 200!! WooooHoooo!!

Stephen Fitzgerald gave up an enviable career to pursue a passion that began with him building the mountain / gravel bike he always wanted but couldn't find. That passion led to him making bikes for others. Word got out. People showed up. His customers became advocates and followers and his company, per one customer, is now an ethos. That's powerful. Learn what that means and how to make it happen for your own company.

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Olivia and Mary Thomas MacKinnon have known since a very young age that they wanted to dance professionally at the highest level their talent would allow. Today they're members of the corps at the New York City Ballet where I chat with them them prior to their nightly holiday performance of the Nutcracker. Born and raised in Mobile, they share their daily practice schedule, their weight-lifting regimen, and their favorite things to do when returning home.

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Michael Ledger runs Mobile's Feeding the Gulf Coast food bank. Kelly Qualls is the VP of Programs for Big Brothers Big Sisters of South Alabama. Both talk about their programs, what they need from their communities to make them successful, and what their future looks like. Then What's Working producer John Thompson and I talk about the show's plans for 2022. It's the annual Gratitude Show. 

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Gabriella Saab's first novel is a smash hit. Her publisher, Harper Collins, thinks so, too, and is prioritizing its publicity. Reviewers are gushing. It's now available in many different languages and is featured in book clubs worldwide. Called The Last Checkmate, the book features a female protagonist, historical fiction, and the game of chess - all trends in today's pop culture. Meet Gabriella and hear our extended conversation on this podcast version of the interview.

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Forester Charles Taylor must keep up with the trends shaping the forestry business today. That includes carbon offset credits, the need for new talent and skilled workers, and the challenges of finding loggers and drivers. Forestry is a HUGE industry in Alabama and this is an important conversation.

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It's the annual holiday wine boondoggle. I invite Jim Cox to the studio to sample some great wines to consider for the holidays. He and his wife Carrie run Southern Napa Wines in Daphne, Alabama. We discuss the cool wines of the season, a huge sale of Napa property by friends of his, and sample some goodies. 

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REPLAY: Educator Blair Fisher discusses the alarming trend of boys performing poorly in school. Boys are responsible for the vast majority of bad grades, discipline issues, and stand in the front of the line for medications to help them focus. I asked Blair a simple question after watching my daughter's graduation awards day last spring where about twelve girls won awards and only two boys and he offered insight and I had to get him on the air. I say with confidence this is probably the most important show I've done - this issue needs attention. It's a problem.

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Chef Jule creates extraordinary chocolate delicacies in her shop in Fairhope, Alabama. Knowing nothing about high-end chocolate, she takes me on a tasting journey to teach me how her delicacies are made, offering insights on the ingredients she sources from across the US and Europe and even the cocoa trees in Madagascar. If you're looking for a perfect finish to a Thanksgiving meal, take a listen and let Chef Jule offer some delicious ways to cap it off with something truly exceptional.

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Scott Tindle's gifts are that 1) he understands the world of blockchain and crypto currencies and that 2) he can simplify it enough to teach people like me what they are, how they work, and why they're important. His company sets people up for Bitcoin mining amongst other things. His name has been shared with me many many times as the resident expert and I finally sit down and begin my blockchain and crypto education. Know nothing about this stuff? This episode is the place to start.

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Jamey Sandifer and Marc Salyers at Sandifer Wealth Management offer a variety of services designed to steward and grow client assets to create the future clients want for themselves. Jamey, Marc and their team offer a no-nonsense, family-feel approach to client services. In a topsy-turvy economy, Sandifer Wealth Management is predictable calm in an often unpredictable financial environment.

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It's a rare workplace where one person getting Covid shuts down the entire operation. But that's life on the set of a motion picture. Emily O'Banion is in charge of preventing the spread of any illness on the set. She, along with local testing provider and support, David Lane of Coast Diagnostics, jump through high hoops and manage thorough protocols to keep the set illness free and the production on schedule. After all, the show must go on. 

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T. Bruce MacKinnon is the President of Elevator World, Inc. With offices across the globe, the HQ is in Mobile, Alabama where their team puts out several publications throughout the year focusing on the elevator industry. While the business of elevators is certainly interesting, what MacKinnon offers in our conversation is a tutorial on how to dominate a niche market - something which he and his family know quite well.

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I have not been stirred by a book or a message like the one I discovered reading author Stephen Cope's book The Great Work of Your Life. Many of my colleagues today search for work that provides meaning and purpose as they navigate the final third of their working career, myself included. Cope's book taught me what questions to ask and what types of answers to listen for.

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Chuck Thuss' career as a hockey goalie surged at Miami (Ohio) and then in the minor leagues, including a stint at the Mobile Mystics. When it all ended, Chuck struggled to find purpose - a common struggle of athletes at the end of their playing days. Today Chuck co-hosts a podcast with a former National Hockey League player where they talk with athletes about their struggle to transition into life after athletics. Chuck also runs Compassionate Connection where he works with people of all types who simply feel lost, suffering from an indentiyy crisis.

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I revisit some former show guests and learn how they used the pause in business caused by the pandemic over the past eighteen months to reinvent themselves. These entrepreneurs don't ever stop. Artious Walker and Smac's Shack Food Truck, Mary Beth Greene and MB Greene bags, and Chris Rainosek at The Noble South restaurant.

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Ellis Ollinger began as a summer employee for Flowerwood Nursery and today is the company CEO. Flowerwood grows and distributes plants from Maryland to Missouri to Texas and all points in between. With 650 employees, shared patents on plants, and a business relationship with Southern Living magazine, Flowerwood is a third generation success story that you'll want to hear. Hear how Covid has driven more to gardening but supply chain issues continue to ham-string the industry.

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Known variously as the iGen or Gen Z, the next generation workforce has experienced some doozies that will shape their take on the workplace and our world in general: Covid, election disputes, Afghanistan, vaccine division. The list goes on. How will it impact them? My guest is my 18 year old daughter the day before my wife and I took her to college. I interrupt her and my conversation to add context to what my generational studies have revealed about her world and the workplace's future. 

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Rob Holbert is the managing editor of Lagniappe Weekly in Mobile, Alabama. Watt Key is a fiction writer with at least a dozen published books under his belt. I write weekly commentaries for Alabama Public Radio. The three of us read a five hundred word commentary we prepared for this broadcast and then discuss how we go about our writing.

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Why are lumber prices at an all time high? Is it Covid? Labor shortages? Tariffs? It's all of the above plus many more things including the freeze in Texas last year that froze chemical plants, too few long-haul truckers, bugs in Canada, Chinese goods through Vietnam. The list is overwhelming. It's a perfect storm of random events and there appears to be no end in sight. Bert Scarbrough of Premier Lumber and homebuilder Brian Robertson give me the details.

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We can't get enough of this guy. Kieron Elliot had us at "sláinte" (pronounced SLAN-ja and meaning "cheers!") when I heard him giving a presentation on Instagram. He agreed to be on What's Working and we discuss The Macallan's plans for bringing Millennials into their brand and he walks me through how to taste two of their signature bottlings for the US - The Macallan 12 and 15 Double Cask. Per Kieron, "chew it." Chewing it gets the salivary gland involved.

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Mobilian Watt Key's first published book was Alabama Moon and it hit big. Schools picked it up for summer reading. Movie rights were reserved and then purchased. Since then Watt has published a bunch more books and he could keep going but there have been some headwinds in the publishing industry impacting Watt's ability to tell stories the way he wants to tell them. So, Watt's going to pivot. In this extended interview we learn what's worked, where the challenges are, and hear Watt's plans for the next chapter in his career.

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Many parents expect their kids to take care of them when they get old. The kids have no plans to do so. Many kids think they'll receive a fat inheritance when their parents die. The parents will spend every penny to stay alive with some quality of life. And it's here that long term care insurance becomes important. With a great number of friends assisting aging parents, this topic has landed on high on my radar. 

Also, a commentary from friend of show David Webb on a recent disheartening trip he took to New Orleans. 

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You've seen Frank Wood on TV or on the movie screen or on a Broadway stage. He's busy with his craft. And the process he and a cast go through as they take on a new play is the epitome of how to form a high-performing team. It involves listening to fellow cast members (teammates), taking direction from the director (team leader), taking a strong position on your character (your role in the team), and being eager to be redirected and refocused if the director feels there is something better you can contribute.

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Bill-E Stitt impressed us with his bacon when we first met him. Now after sampling his bacon and hearing his story and getting to know the legend that is Bill E Stitt, we can't get enough of him or his product. Seldom do we interact with anything that is the "world's best," but Bill E's bacon is just that. 

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Based in Los Angeles, Kieron Elliot is national brand ambassador for the Macallan Scotch Whiskey in the US. We discuss the Macallan's strategy for introducing a whiskey typically preferred by older, white, affluent males to the next generation. Kieron tells me their customer is already much more diverse than I'm aware and we sample some of the Macallan's offerings on the air. (Warning - this episode will make you want to sample a good scotch. And you definitely should.)

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The overwhelming underperformance of boys in academics has slowly been revealing itself for years and now the data shows the depth of it. The impact ranges from the future of eduction, performance in the workplace, to the competitiveness of the United States. Blair Fisher is an educator and head of school at Mobile's St. Paul's Episcopal School and monitors education trends. He joins me to discuss this alarming phenomenon. Think this doesn't concern you? Think again. (This content will be controversial to some.)

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South Alabama remains just under the surface of Beverly Jo (BJ) Scott. Born and raised near Mobile, BJ is now famous in Belgium with her face on billboards and on the sides of busses. Her celebrity comes from her remarkable talent as a singer-songwriter, her own radio and TV show, and her "what you see is what you get" approach to coaching singers on Belgium's version of The Voice. She also considers herself a "worldly American" which is a rare thing and endears her to her fans. Hear how she manages her fame and maintains a genuine appeal.

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Josh Reed has a fantastic story to tell about the birth of Huk Gear, the fishing apparel company he began with his partners not too long ago. They've exploded with success due to ID'ing an underserved market, putting a team together, and letting them do their work. And I can vouch that their gear is fantastic.

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John Hoyle leads the Alabama School for Math and Sciences in Mobile. The students there are exceptional - wanting to be pushed and stretched to become the best they can be. The faculty, per John, is the best in the state. The students come from across Alabama and are encouraged to return their eduction to their state by finding work in Alabama when they enter the working career.

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David Stollmack was worried that his inventory wouldn't move ever again in March and April of last year. Then he started worrying that he couldn't find enough equipment to sell. His business boomed once people realized that quarantine meant lots of at-home TV time. David's years of experience taught him how to manage inventory and how to find and keep customer-centered installers. He takes us on the wild ride he's had over the past eighteen months and we get a peek inside his Springsteen fascination.

Text whatsworking to 44222 to get weekly reminders of new shows.

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Carla Williams wanted to be a country music singer from the beginning. She had to put her dreams on hold to raise four kids and grow a successful business. Now she's back at it and her forthcoming album is a tribute to Karen Carpenter and includes a who's who of the Nashville music scene. This Mobilian is poised for the musical success she's waited for and she richly deserves.  

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Charles Head has climbed the ranks of Fairmont Hotels to land at the Fairmont Orchid in Hawaii where he leads a big team who delivers exceptional service to the guests. Charles' team - he calls them his "ohana" which roughly translates to "family" - is selected to work at the Fairmont based on their service skills which Charles and his leadership group uncover through assessments and, most importantly, personal interaction. It's a plum job in an extraordinary location and Charles is at the top of his game. 

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Amy Morin's start to fame began as a complete surprise. Her blog post titled Thirteen Things Mentally Strong People Don't Do caught fire. Today she's written multiple books, has podcasts, and is in-demand as a speaker. Why? Her message is needed and her delivery of her message is fantastic. I've met her and watched her work and I know you'll love her story and her message as much as I do.

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Todd McGehee won't push his faith on you. He's hired by local businesses to visit regularly and if you want to talk, he'll talk, if you want to pray, he'll pray with you. And if you want him to leave you alone, he'll do that, too. Todd sees a great demand for spirituality but people are done with institutions. They want God. They don't want church. And Todd brings a gentle, un-intimidating approach to God. His clients love him. You'll like him, too. As promised, Todd's email: ptmcgehee72@gmail.com.

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Chelsea and Logan Green - The Yard Milkshake Bar

Joe Brown - Your CBD Store of West Mobile

Lane Zirlott - Murder Point Oysters

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Bill E Stitt begin experimenting with curing his own bacon in college at Ole Miss. It made him plenty of friends - how could it not? Now his bacon is shipped across the country to the nation's most demanding bacon palettes. His process is a closely guarded secret but does involve the meat being serenaded by local musicians. Don't roll your eyes until you've tried it, then be prepared to be disappointed with anything less for the remainder of your life.

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Beth Arroyo Utterback is the general manager of WWOZ in New Orleans. The station is staffed nearly entirely by volunteers, many of whom are in their twentieth year of donating their time weekly. Listeners stream the station from across the globe. How does such a small but mighty station create such a loyal following and what can we learn from them to apply to our own businesses?

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Bob Jones has found his calling. His mission. And it all focuses around service. That rings true in his words and his actions and is one of the many reasons his bank, United Bank based in Atmore, Alabama, is thriving. You're going to like him because is mission to serve is both transparent and authentic. 

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A lively chat with State Farm Agent Allison Horner reveals that the way most consumers think about insurance needs a refresh, and she's just the one to do it. An advocate of taking care of what matters most with her customers, she'll gives us the questions to ask to determine if we have our priorities set correctly. You'll enjoy this conversation. 

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Friend of What's Working Brent Barkin sits down in the studio to catch us up on Shoe Station's moves since the pandemic hit just over one year ago. Brent's role as CEO of a retail company with twenty-one locations in five states gives him insight into fashion trends, logistics, retail trends, hiring and retention trends, and others. His insight is something we seek regularly - he never fails to offer dynamic insights. 

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Thom Shea asks what is the single thing that prevents people from being the best versions of themselves. Their answer, by a landslide, is drama. Drama in the workplace. Drama in the home. Drama with their kids and with their spouse. So Thom coaches them to deal with drama so their best version of themselves will be available to the world. Thom was a powerful leader in the Seals. He's now a power leadership guide in the corporate world.

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Amy Morin, in a time of great difficulty, jotted down a list of mental attributes that she, as a counselor, knew she should avoid. That list became a blog post and that blog post went viral. Today she's written four books on the topic of mental strength, is in demand as a speaker, and her podcasts are a sensation. We talk about how you need to groom, protect, and work on your mental strength and how it applies to your work. 

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Josh Reed had a hunch that fishermen wanted high-dollar performance clothing and they wanted access to it year around, not only in the summer. Frustrated with his employer's dismissive reply, Josh gathered partners and backers and they began Huk Performance Fishing Apparel. Since then they've added Nomad Outdoor Performance Clothes for hunters and sales are booming across the board. It's a story you'll want to hear.

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Over thirty percent of all whiskey is consumed by the Millennials. Bob Angus runs Standard Proof Whiskey in Nashville and is gaining customers in this coveted consumer group by developing craft rye whiskeys with innovative expressions designed to catch their attention. I've tried a couple and they're GOOD. We get him to tell his story and explain his strategies to catch their attention. If you like a good rye you'll love this show. 

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Brian Harris run Harris Properties in Gulf Shores. He rents homes to the vacation market as well as buys and sells vacation homes all in the Gulf Shores, Alabama area. When Covid hit the cancellations flooded in. Brian found ways to not only continue, but found innovative ways to keeps his contractors in revenue. Then the phones rang again - this time for record reservations. "If we have to quarantine," his customers said, "let's do it at the beach." Boom. Record revenues. 

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Ipe (pronounced "EEE-pay") is known for its weight and density. It sinks. Used as waterfront decking, it survives the storms. Southern pine - the most popular decking material - floats, its buoyancy pulling it upward in a flood, tearing it from its attachments. Ipe suffers none of this, explaining the post hurricane footage showing scores of docks destroyed by the storm surge. The docks that remain nearly entirely intact? Likely constructed from ipe. 

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Thom Shea asks his clients and his audiences what is the single thing that prevents them from being the best versions of themselves. Their answer, by a landslide, is drama. Drama in the workplace. Drama in the home. Drama with their kids and with their spouse. So Thom coaches them to deal with drama so their best version of themselves will be available to the world. Thom was a powerful leader in the Seals. He's now a power leadership guide in the corporate world. 

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Adam Heisler uses technology to teach his students how to hit a baseball. The term "launch angle" is taboo in certain circles, but Adam stands behind the technology, the research supporting it and, most importantly, his student's improved at bats. He talks about how he's gone against the headwinds of tradition in a city with deep, deep baseball roots. 

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Louise McCown and Cliff Kennedy are 2021 Forty Under Forty Winners from Mobile Bay Monthly's annual tribute. Both lead impressive organizations and, at a young age, have impressive resumés. We talk about the lessons they'd give their younger selves and what those of us over fifty should know about the under forty leader. 

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Most termite companies want nothing to do with protecting buildings with spray foam insulation - termites go undetected under the foam, leaving the termite companies on the hook for the damages. Enter Mike Adams and E3 Termite and Pest Control and his custom solution to treating spray foam insulated buildings. His product has entered a market desperate for it. I should know. I hired his company for my home, heard his story, and said, "Please let me interview you on my radio show."

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Devin Marks has a recipe for delivering the spoken word powerfully. Story. Conflict. Resolution. Vulnerability. Empathy. Simplicity. Who new there was a method? Devin discovered the method and now teaches experts worldwide how to organize their message in such a way that audiences will NEVER forget what they heard.

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Covid forced Jeff Butler to change how he brought his furniture finds to market which began a banner year for Jeff and his team. He's focused today on building his business to scale larger and larger and the top lesson he's learned: sharing the pie will yield bigger results than keeping most of it for himself. 

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Easy to get excited about recording a radio show when the guest starts pulling out corks before we're even seated at our mics. Jim Cox is no stranger to teaching the neophyte to the most sophisticated palette how to enjoy wine. We discuss wine trends, his story, and how during Covid he and his team went through some reinvention that lead to one of the best years they've ever had.  

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Robert Tucker is a futurist with insights into how our work world will look once normalcy has returned. He makes big predictions that will impact the way business functions. 

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Suzanne learned her business by doing it at all levels. Moving to Mobile, she saw an opportunity to provide models and actors for productions along the Gulf Coast. As the popularity of this region as a filming destination increased and Netflix and the like began their own productions, she got busy and remains so today. Learn what it takes to find and market talent and the most surprising things that talent wanna-be's have to learn. 

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Andy MacDonald owns Picker's Paradise in Stockton, Alabama. Musicians from all around know of the store and the jam sessions that occur there. Has Corona shut him down? Not at all. Aspiring musicians, with time on their hands, have shown up to get lessons, upgrade their skills, and get new guitars (when Andy can find them - inventory nationwide is low.) Hear how Andy has evolved his business and himself and learn the state of the local music business. 

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Attorney Knox Boteler knows how to protect the little guy when he's bought a defective product and can't get the major corporate manufacturer to take responsibility. Document everything, save receipts, and when all else fails, post to social media. Knox takes us through how the world of consumer protections are changing and, most importantly, what I should do about my chronically broken ice-maker. 

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Pandemic + hurricanes + huge numbers of jobs available equals... what? No one is quite sure. Josh Duplantis isn't waiting, though. He's working to train the next generation in his role as Dean of Workforce Development for Coastal Alabama Community College.

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Lane Zirlott remains one of our favorites and fall means oysters to us so we're replaying Lane's interview. We can't get enough of him. 

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On a mission trip providing medical care, Dr Robert Lightfoot felt a stirring inside that he couldn't deny and returned to Mobile, Alabama with the intent to provide healthcare to a marginalized community that needed it the most. In 2019 it totaled nearly 20,000 patient encounters and nearly $40M in free medication. Since Covid, he and his team have been in ever greater demand, continuing to serve his community and being obedient to a higher calling. 

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Hansel Harlan was reading newspaper stories of the devastation caused by an invasive species of water rodent about the same time his dog became allergic to the store-bought dog food. Harlan put one and one together and with help from his marketing genius sister, Marsh Dog Pet Treats was born. 

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Started by his uncle, John Grado now runs the family business that manufactures some of the industry's highest performing headphones, ear buds, and phonograph cartridges. They've never advertised, relying only on word of mouth and professional reviews to tell their story. Each item is hand made in the same Brooklyn facility where the company originated. Wood as a component of headphones? Yep. All stringed instrument's sounds are enhanced by the wood they're made from. Why not headphones? Brilliant idea. Brilliant sound.

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Bruce's new book offers insight from the hundreds of surveys he's conducted on the workplace. His conclusions are drawn from conversations with workplace leaders across the country. And he easily and comfortably relays the attributes one needs to become a go-to person in their workplace. 

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Steven Clarke offered his step-father some help when he returned home for vacation one Christmas. In a little time, he was running the business. He started by applying some business fundamentals to the company's processes and then building orders. Today their clients include the US Corps of Engineers, the US Navy, and police, fire, and natural resources departments all over the country. 

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Located on Royal Street in New Orlean's historic French Quarter, M.S. Rau Antiques sells everything from priceless gems to meteorites to cave bear skeletons to original Picassos. Bill Rau's workday has him moving among some of the world's most precious items but this self-described merchant has been taught to collect, admire, but most importantly, to sell these items. 

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Greer Myers and his team envisioned better methods for palliative care. They combed through enormous amounts of data, interviewed palliative care patients and families, and set up a plan to refine the process. Their hunches paid off. His team's company, Turn Key Health, revealed opportunities to make the end of life process easier and cheaper on all parties involved. So they announced their findings and put their company up for sale and, viola, it was a snapped up. From beginning to end in five short and very busy years - just like they had planned. 

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When Sid Sexton first described his method of directing employment paths for his people, I knew what I was hearing was simple genius. I've since quoted and used some of his job descriptions as slides in my presentations across the country. If your challenge is motivating and retaining people what you'll hear here works.

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Where does luggage that is truly lost end up? Well, after the airlines have settled with the owner and if the luggage is eventually located, it goes to the Unclaimed Baggage Center in Scottsboro, Alabama. It is opened, unpacked, and the contents is put out for sale in a 50,000 square foot store where you can find everything from watches, cameras, jewelry, and vintage T-shirts. The bargains are amazing and people come from hundreds of miles to shop here. 

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Is there a better metaphor for teamwork than rowing an eight-person rowing shell? Where every rower's movement must be attuned to every other rower's movement? Dan Lyons runs Team Concepts out of Philadelphia using rowing shells to teach teamwork. Nearly every famous business school on the East Coast engages Dan for his teaching. His insights deserve attention.

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If you're a wing shooter, this is will fascinate you. Covid has eliminated air travel to the world-famous Tuku Lodge in the Salta province of Argentina. As a result, the bird population has exploded. Farmers are calling Cristian asking him how soon he can bring the hunters back; the birds (doves and pigeons mostly) eating 25 to 30% of the crops. Cristian tells us how he's managed, how he's kept his team working, and he begs us to come help his farmers when the travel restrictions are lifted.

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REPLAY - Jill is the CBS network's money expert. During the Covid crisis, she's been busy talking about the economy. Our interview was a little while back. Still pertinent content. 

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Abe Harper - President, Harper Technologies - Drops gems of wisdom and I eat them up. 

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Patty Vanderpool - Implementing policies as a result of the Covid threatened workplace. How to do it. What policies should enforce. How to enforce them. 

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Efficient, quick to build, and inexpensive compared to houses, barndominiums are coming into their own as an affordable trend to store home owner's toys in highly customizable home sites. 

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Mark Sanborn - Customer Service and Leadership Expert - What to expect on the What's Working Webinar.

Dianna Booher - 7 Questions to get to get to know your job candidate MUCH better. 

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Blake Thomas is VP of Publicity and takes us through the difficult decisions the Jaycees went through in planning this year's event: no live music, no children's hands-on exhibits, no public weigh-ins. But interest hasn't waned for the fishermen who are eager to get out of their homes and join in some friendly fishing competition. The tournament will be reminiscent of its origins eighty-seven years ago. 

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Marian Boteler and Allie Fuquay - Concern for children stress in Covid19 world.

Blair Fisher - Head of School - St Paul's Episcopal School - Future of the workforce and evolution of schooling in times of Covid. 

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Dr Susan Hassig - Tulane University School of Public Health and Tropical Medicine - Covid 19 Update

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Beth Morrissette and Andrea Moore, partners in M2 Solutions, are succeeding in a traditionally male industry. They're doing it through building long-lasting relationships, providing products that make other's products last longer, and knowing as much - if not more - than anyone else in the room. 

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Gair Maxwell - Branding authority - What sets brands apart is not their quality, it's their story. 

  • They reflect company values.
  • They tell a tribal narrative.
  • You either have a story happen to you (rare) or you create your story.

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Johnny Gwin - Deep Fried Studios - The business of podcasting - The ins and outs of content marketing via podcasts.

LC May - Clyde May's Alabama Style Whiskey - What he's been up to since Corona Virus. 

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Ed Bridgman's background is in studying efficiency and eliminating waste. He was on the first team that developed the Six Sigma research and design process for which they won the prestigious Malcolm Baldrige Award. Ed then began practicing what he'd been teaching when he began the first modern RV community in the area. He knows the market, he knows his customer, and he knows what he needs to do to attract their attention and keep them coming back. 

https://homervc.com