Perspectives on Health and Tech: Recent Episodes

View Details

Healthcare is ever evolving and new trends and tech capabilities are on the horizon for 2024 and beyond. What should healthcare organizations, clinicians, and patients be prepared for? How might healthcare delivery and operations be impacted? Listen in as two leaders from Oracle and Deloitte Consulting LLP dive in and share their perspectives from industry clouds and AI adoption to burnout, workforce shortages, rising costs, consumerism, and more.

Featuring: Hashim Simjee, Principal, Global Oracle Healthcare Leader, Deloitte Consulting LLP Sarah Matt, M.D., MBA, Vice President of Oracle Health Product Strategy

Hear them talk about:

• Healthcare organizations adopting industry clouds (1:30)
• Utilizing AI to improve operations, support caregivers, and make diagnoses (4:32)
• How AI adoption can help free clinicians’ time, improve clinician workflows, and decrease burnout (6:49)
• A recent JAMA study comparing empathetic responses of physicians and chatbots and how AI, augmentation, and telemedicine could help offload clinician workload and address workforce shortages (9:02)
• Consumerization of patient care and how tech can help (11:23)
• Interoperability, and accurate and accessible patient data’s potential to influence health outcomes for populations disproportionately affected by social determinants of health (14:15)
• How to make use of IoT with data from wearables and hospital at home (16:54)
• How tech innovation can make a difference in healthcare’s biggest challenges this year (18:05)

Notable quotes:

“You can’t replace the bedside manner, you can’t replace the empathy for a clinician, but you can replace the components around pulling together information and coming back with a reasonable diagnostic that can be done and that has to be reasonable and validated.” – Hashim Simjee

“So what we're really looking at is, as we think about AI and access—we really want to start to think about equitable access and using technology to drive easier access for consumers.” - Hashim Simjee

Learn more about how Oracle is connecting healthcare with cloud capabilities through products and solutions.

Watch on-demand and live webcasts by registering for Oracle Health Inside Access.

Check out Deloitte’s 2024 Global Health Care Sector Outlook.

Episode Transcript:

00;00;00;11 - 00;00;23;18 Sarah Matt You're listening to Perspectives on Health and Tech, a podcast by Oracle with conversations about connecting people, data and technology to help improve health for everyone. We're at the start of another new year, and I can't help but be curious about what's coming in the health care industry in 2024 and beyond. More specifically, the tech capabilities and trends that are ramping up to support health care delivery and operations.

00;00;23;29 - 00;00;42;20 Sarah Now, Deloitte published a 2020 for Global Health Care Sector Outlook report that shared several key trends that are anticipated to make quite a splash in the future of health care delivery. And I'm excited to dive in and hear more. So with that, I'll introduce our guest speaker with us today, Hashim Simjee. Hashim, introduce yourself a little bit.

00;00;43;26 - 00;01;04;19 Hashim Thanks, Dr. Matt. Great to be here with you. The way to help your practice, primarily focusing on technology and health in the intersection of health care. And I'm responsible for our global Oracle health care practice, including clinical plan analytics, HRA, HCM, ERP. So happy to be here with you today.

00;01;05;03 - 00;01;23;05 Sarah Nice. We're happy to have you. You know, in our last podcast, we discussed cloud tech for health care. And looking at this year's health care predictions, I was really excited to see that in a recent report published by the International Data Corp.. So I see that 70% of health care organizations are going to adopt industry clouds by 2025.

Can you share with us a little bit about the emerging technology prediction and how it aligns with the Deloitte's 2024 outlook?

00;01;29;18 - 00;01;58;08 Hashim Yeah, it aligns very nicely with that. We expect to see AI cloud interoperability as kind of huge, huge upturns in the market with air driving potential savings of $300 billion through 2026 relative to the broader market and think that cloud is going to continue to drive adoption and continue to drive efficiency in the market as well as help to improve access and equity as well.

00;01;59;16 - 00;02;21;06 Sarah So you know, when I think about AI, just in the last year, we've had such a huge exponential increase in visibility use cases, you name it. You know, it was maybe last spring when chatbots really just kind of blew it out of the water. We think about AI to improve operations or support caregivers or do diagnostics, you know, Hash, where do you think it's really going to touch us the most?

00;02;24;25 - 00;03;15;29 Hashim So we see it in a few major areas right in. But think about it. It's really streamlining of administrative tasks, improving overall quality of care. Again, you mentioned access to expanding access to care and really around helping clinicians spend more time with patients. So looking at next-best outcomes, suggesting outcomes, looking at case histories and really being able to consolidate test results and whatnot and allow the physician to spend less time inputing all that information together where the clinician can pull all that information together, allowing for admin tasks such as clinical inventory, or to be able to say, you know what the stock levels are and using algorithmic components to really be able to drive that improving quality of care, really looking at time cost to outcomes, to being able to say, you know what the optimal procedure or so on and what location, as an example, to say, how do we pull some of that together and using all of that information that reside in the facilities today and being able to do that much more automated fashion in in a predictive fashion. And so we think those are probably going to be some of the biggest or option these out there that are going to help.

00;03;48;03 - 00;04;20;09 Sarah That's very interesting. Let's dig in a little bit. You know, IDC also shared some interesting stats around AI and Jenny AI and they estimated that 60% of health care organizations will see a 60% increase in AI solution adoption by 2025. And by that time, just like you mentioned, clinicians, time will free up 15% due to Gen AI. So these are pretty incredible stats considering health care organizations have realized the difficulties of rising costs and they're really trying to improve care, quality and clinician satisfaction. So when we think about improving clinician workflows, quality of life for providers, decreasing burnout. What are your thoughts on how we can really make an impact There.

0;04;33;28 - 00;05;05;26 Hashim Prior in the conversation, Sara, you're going to kill me for this is, you know, one of the one of the thoughts that I've had over the years and I've had this discussion with physician friends is physicians are really an amalgamation of a lot of data. So they are, you know, one of your quintessential as you can't replace the bedside manner, you can't replace the empathy for a clinician that you can replace the components around pulling together information and coming up with a reasonable diagnostic that can be done and that has to be verified and validated.

00;05;06;08 - 00;05;26;08 Hashim And so as I think about it, how do you free up the time for them to be able to pull that information together, being able to utilize that time to spend time with the patient and then being able to be much more in the moment with the patient and not have to do all of the routine things that they historically had to do around filling out notes, filling out paperwork.

00;05;26;20 - 00;05;42;17 Hashim How do you use ambient listening to be able to support that and do some of the other tools that are already in the market or coming to market to better describe the position on the clinician experience and then improve the overall patient experience.

00;05;43;21 - 00;06;09;21 Sarah So when it comes to decreasing paperwork as a provider, I am all for that. No problem. When it comes to helping you with diagnosis. Again, I'm not that concerned about that because we've been using clinical decision support tools for 100 years, whether it's a rules-based engine, whether it's a third party bringing in crisp data. I mean, just prescribing medications, especially in pediatrics, can be really difficult if you're just trying to do it off the top of your head.

00;06;10;04 - 00;06;39;16 Sarah I think where I'm the most concerned is really about the bedside care and the empathy piece. There was a recent JAMA article that was from last year that compared ChatGPT both on its ability to make diagnostic kind of inquiries and answer medical questions. It did great on that. Okay, no problem. Not surprised. But then it also showed that the answers it was giving were more empathetic than providers. Now that makes me a little anxious. What do you think about the empathy gap and how AI could cross that chasm at some point, and perhaps I'm going to be replaced?

00;06;51;22 - 00;07;14;08 Hashim I think, you know, I think the diagnostic element, you're spot on, right? I mean, we to your point, we have been using WebMD or whatnot for well over a decade in your self-diagnosing and now actually putting it into a clinical setting is interesting and important where I think the empathy gap is big cross.

00;07;14;13 - 00;07;53;08 Hashim I think the models are we're training the models to be empathetic and to actually listen. And I think part of it is the clinicians are so overwhelmed with so much when you look at what we had to do with COVID, where the decrease in the number of clinicians who are actually available to support the run through the need for more primary care physicians and whatnot, I think is as a interim step in that is going to be important because then you can start having the clinicians be in the spots we need done and then use at the more general questions and care and still have patients feel like they're being closed and then having that information recorded in in the notes and then using those notes to then further inform the clinician, you know, becomes that virtual loop that you want.

00;08;02;16 - 00;08;27;06 Sarah So I'm wondering if there might be additional ways to help with burnout, because when we think about this empathetic response from AI, now Dr. Matt, the surgeon, when I was working hundreds of hours a week, I admit I was a little cranky. I admit maybe I was living on Rock Star Energy drink and in a dream. But he doesn't get tired and doesn't get hangry.

00;08;27;10 - 00;09;01;15 Sarah Dr. Matt absolutely does. So I'm wondering if I can offer clinicians, perhaps the rest that they need or the time for clinicians to offload some of those smaller tasks, again, that are patient centric, but perhaps the doctors need to do themselves. So I'm interested to see how we start utilizing either a AI-augmented telemed or other ways of doing it, not just for doctors, but for nurses, for other health care workers, or any of the workers, for that matter, within a health care system. How do you think this might address workforce shortages?

00;09;05;00 - 00;09;35;03 Hashim 100%, last year at CVS one of the companies introduced a sensor for the toilet where you can actually pee and it would measure 300 metabolites. This year. There was another century introduced that was looking at breathing and kind of being able to look at what was coming from an oxygen intake standpoint. We look at being able to look at what's on your wrist from a whether it's a Garmin or an Apple or whatnot.

00;09;35;03 - 00;09;56;26 Hashim I mean those are those are devices that are starting to bring together information like nothing else. And all of a sudden you don't need to go to a lab, you don't need to go do different things. You can start pulling all that information together into clinical records and being able to then start offering diagnoses that presentation time, but also present clinician time and frees up lab time.

00;09;56;26 - 00;10;22;08 Hashim It frees up lots of other things when we're actually starting to have these devices embedded within the home in the air, I can start our models can start looking at consuming that data, especially in our models and coming up with a health record that you will never have access to and a much more complete health record. So from that standpoint, I think getting noticed in patient history and all of that becomes a background task which then allows for the commission to have significantly more time.

00;10;23;26 - 00;10;51;14 Sarah So when we think about the patient, we're truly consumers now. And I think that COVID-19, you know, it was a mass trauma for all of us, but it made patients really think about what they want for health care, whether that's comparing prices, self-selecting where they want to go, go get care, especially in the United States. But we think about the patient as a true consumer and we think about some of these nontraditional care models and the importance of patient convenience.

00;10;51;25 - 00;11;24;13 Sarah You know, I'm seeing a lot of focus really on how can we move things to different venues, whether that's my favorite truck that comes to my house every day with my packages not to be named, or if it's getting my care within a retail organization like a Costco or CVS or whatnot. You know, when we think about how this consumerization of patient care is really not just at the forefront, but it's now, what are your thoughts on how either I can help their patients and tech can help their what is Deloitte think.

00;11;25;07 - 00;11;57;00 Hashim So that aligns with our future of healthcare already. So we've seen a shift. And to your point, we don't we don't see them as patients anymore. We see them as consumers in healthcare. And much like anything else, they're looking at the lowest price for the best quality, just like you would with your favorite retailer online. What do you have the ability to start comparing now with price transparency in the US, you're starting to see the ability for a patient to go across multiple hospitals for elective procedures and say, Where am I going to get the best price?

00;11;57;10 - 00;12;23;03 Hashim Understanding the quality of care now that that needs a little bit more elucidation or elimination relative to quality of care versus price. But beyond that, you know, we're starting to see even states with Medicare being able to go out and start doing competitive bids. Now for the first time, Florida recently, as of I think two weeks ago, said they were going to start looking at importing drugs from Canada.

00;12;23;14 - 00;12;50;25 Hashim It was an article out today, I think, in the Journal or New York Times that said Ozempic is about 75% cheaper in Mexico and it is in the States. And so we continue to see kind of this massive proliferation of information and data that's coming out for services that are extremely useful for people. And from a retail perspective, you know, whether you Google or whatever other search engine we're using to go start shopping, we're going to see that significant through July here.

00;12;51;08 - 00;13;21;14 Hashim And it's going to be incumbent on providers to be able to say what differentiates me in the market as a quality of care, as a service, and what is it not offering multiple versions of service. The other thing that we're we've seen significant rise in is medical tourism for elective procedures. That there's a funny name that I recently saw around the backside of a of plane and there's a bunch of guys coming back from Turkey who are being managed up in the Carolinas, essentially said that they were all returning from heart transplants.

00;13;22;05 - 00;13;39;01 Hashim Right. And we're starting to see a lot more of them across the globe going for dental work in India or going to Southeast Asia for some of the medical care. It's a lot cheaper and doing a four-star resort than actually having a full service down here in the States.

00;13;40;10 - 00;13;59;22 Sarah When we think about getting care, whether it's in another country or even just in a different town or just down the street. You know, we're really speaking about the necessity of accurate and accessible patient data and interoperability is really another hot topic in which we've made great strides as an industry, but we still have a really long way to go.

00;14;00;02 - 00;14;14;08 Sarah So I know Deloitte highlights that committing to information sharing has the potential to influence health outcomes for populations disproportionately affected by social determinants of health in particular. Can you kind of expand on this and what you folks have mentioned in the outlook.

00;14;16;01 - 00;14;45;08 Hashim What we’re really looking at is, you know, as we think about A.I. and access and just more generally where we see it as, you know, we really want to really start to think about equitable access and using technology to drive easier access for folks, for consumers. And as costs are continuing to drive higher, how do you continue to manage the access point on that?

00;14;45;28 - 00;15;16;29 Hashim Everybody's got a phone, right? Being able to automate a lot of the tasks that are on that are on a common device that everybody has is really helping. So access is really linked back to or portability is really going back to access. So how do you continue to drive access to information? Use your access to your point around telemedicine and the ability to get care in than during COVID, a lot of rules were suspended specifically around licensing across state.

00;15;17;13 - 00;15;43;07 Hashim We've seen a lot of mobility for workforce that people don't want to go back, people don't want to move back to where they were and their physicians didn't move in. They were still getting the same level of care, if not improved care, because it was easier to get telemedicine from that standpoint. So we continue to see we continue to see access to being able to afford being able to drive that, especially as the costs continue to drive up.

00;15;43;07 - 00;15;47 Hashim And then we're expecting to see the costs in inequality rise to well over $1 trillion.

00;15;48 Sarah That's a ton of money. I don't even know how to fathom that much, to be honest. You know, it's interesting when I think about some of the ways folks have been trying to take care of themselves with or without their doctor. And a lot of the new modern wearables are a very interesting example of that. I remember just a few years ago, having been in this industry for a long time, doctors were very hesitant to bring all that data into the electronic medical record because it was overwhelming at the time and there weren't really great ways to show it was, you know, out of normal to make sure that the right people were notified.

00;16;28 Sarah But I'm really thinking that with more advances in the AI, disability for wearables, which before were okay, now, even with the same data, I feel like we can do a lot more. What are your thoughts on wearables and more of the hospital at home and other ways of bringing patients, not to a doctor's office, but keeping them in their homes and utilizing more IoT?

00;16;54 Hashim So to me, it's where it's where the industry is headed, especially with labor shortages. And I mentioned this earlier with regards to whether it's Garmin or an Apple named in favor of product, that the amount of data that those devices are capturing is incredible and the ability to actually get a full view of the patient is much easier now for a position than before.

00;17;19 Hashim When you took patient history, natural poor technician often admitted they were eating all these sweets or they didn't do their work out or whatnot. But you can't hide from the Apple Watch that's counting your steps or the glucometer that's automatically measuring your blood glucose level every 30 seconds or so, and that you can scan at any time and get that from your Bluetooth.

00;17;44 Hashim And from that standpoint, it's I think it's a much better position because now you can actually make informed decisions, versus in the past where it was you were getting 50% of the information from the patient. And these devices have come down in cost and significantly cheaper to obtain an available library everywhere, frankly.

00;18;05 Sarah Well, I know we're almost out of time, Hash. So fast and furious. Let's think to what your predictions are for the next year. What do you think are healthcare's biggest challenges and how is tech innovation really moving the meter? Give me two examples.

00;18;20 Hashim I think Staffing and the ability to support staffing is going to be huge. We've seen inflation coming down and cost of care is continuing to still hold steady. If not, why so? And staffing is going to play a huge part in that. And then the other big challenge is continuing to access and how do you make the information more accessible to consumers to improve the overall patient experience.

00;18;45 Sarah All right, I'll take it. Well, Hash, thank you so much for joining us today from Deloitte. It has been an absolutely wonderful discussion.

00;18;55 Hashim Thank you. This is great. Really appreciate the time talking you as well.

00;18;58 Sarah Be sure to subscribe to Perspectives on Health and Tech podcast. For more insights from industry experts, visit Oracle Dotcom Slash Health or follow Oracle Health on social media.

View Details

It’s no secret: healthcare systems are overburdened—could cloud capabilities really provide some of the needed reprieve? Could the right data presented at the right time reduce costs and improve operations, ease the administrative burden on clinicians and payers, and help improve the patient experience? Two experts discuss use cases on cloud-enabled intuitive assistance, streamlining and vetting data, how cloud-enabled technologies are benefiting the whole patient experience, and more.

Featuring: Michelle Flemmings, M.D., industry executive director, Healthcare North America Cloud Infrastructure

Sarah Matt, M.D., vice president of Oracle Health product strategy

Hear them talk about: • What’s going on in the healthcare industry right now (0:24)

• Using cloud and other technologies to improve workplace experience and retain healthcare workers (1:15)

• Challenges and concerns when moving from rules-based applications and tools to more predictive forecasting and AI (2:54)

• Working with clients going through the transition of bringing together disparate data sources separated by geography, organization, privacy, and security (4:27)

• Harnessing cloud capabilities for clinical trials (7:24)

• How to build trust around privacy and security for cloud and AI—and how cloud can be a secure mechanism to bring forth that trust (10:05)

• Opportunities in leveraging the cloud for healthcare (14:24)

Notable quotes:

“I think that cloud has a great availability of information, but it also has the functionality whereby it can hopefully look at the system overall, if it's dialed in right, and then predict what's necessary and then take out the rest of the chaos. You know, taking in the signal and taking out the noise.” – Michelle Flemmings

“Now with the potential of AI using thoughtful implementation to support our providers from burnout, empower our patients to lead their healthcare teams, make those right decisions using trusted information that's fit for purpose, it changes the entire landscape.” – Michelle Flemmings

“We need to make certain that we're not replacing that trust that has been in the provider relationships so long and then got compromised when we did start going digital. There's an opportunity here to rebuild that, and magnify that, and still broaden our ability to care for more patients.” – Michelle Flemmings

Learn more about how Oracle is connecting healthcare with cloud capabilities through products and solutions.

Watch on-demand and live webcasts by registering for Oracle Health Inside Access.

Episode Transcript:

00:00:00 Dr. Sarah Matt You're listening to Perspectives on Health and Tech, a podcast by Oracle where we have conversations on creating a connected healthcare world where everyone thrives. I'm Dr. Sarah Matt. I'm the VP of Oracle Health product strategy. And with me today, I have Dr. Michelle Flemmings from our OCI team. So, Michelle, I know we've been hearing a lot about cloud capabilities for healthcare. Can you get us a bit of an overview of what's really going on in the industry right now?

00:00:24 Dr. Michelle Flemmings Well, Sarah, thank you for that question. I have had the pleasure of meeting with a lot of our clients and being at several events recently and top of mind is cost containment especially with the economy as it is, and the cost continuing to rise. Second, a very close second, is achieving and maintaining operational efficiency that will help support that cost containment.

00:00:44 Things around process improvement, throughput, driving patient outcomes, improving quality performance as well. And then I think, honestly, the one that really surprised me the most is road mapping around the implementation of AI and wanting to establish the right partnerships in order to know that they're doing it in the right way.

00:01:03 You know, in a race not to be last, they got to be they're busy road mapping but they also have to assess the readiness for change. And I think that's where I'm having the best conversations.

00:01:15 Sarah Matt Interesting. So we talk about cost containment as a start. I know that over the last couple of years, especially when COVID hit, we had huge issues with not just supply chain but the supply of our workers. So we think about utilizing cloud and some of our technologies to improve not only the experience of our workers, but how do you keep and retain them? What have you seen as really effective mechanisms, especially in healthcare?

00:01:37 Michelle Flemmings Oh goodness, that is a double-edged sword. Having worked with a lot of systems and in a lot of digital tools that support our care of patients, you have to be careful in the balance. You don't want to be very disruptive in the way of inset and alerts, but you also don't want to overload with minutia and tab hopping and logins and so forth.

00:02:01 Where the sweet spot is is intuitive assistance and uplift for productivity as well as insight speaking specifically around things such as items that occur in the background. So I'm seeing a patient, they know that this patient has a hip fracture and automatically, based on the fact that the patient weighed 125 pounds and is, you know, five-feet-three, this patient will need this size of prosthesis and it automatically taps out two supply chain to identify the location and availability. Those sorts of items that are intuitive and in the background and I don't have to touch another tab are important.

00:02:38 Additionally, clinical decision support—the right information at the right time that doesn't disrupt my brain processes and my thoughts, because anytime a provider is interrupted, an opportunity for omission and errors.

00:02:54 Sarah Matt So I know when I see patients—I still do charity care on the side—it is a very difficult job for all providers to keep up with the latest and the greatest when it comes to new literature, new guidelines, and that most hospital systems are doing whatever they can within the application space, whether it's their electronic medical record or otherwise, to assist with some of those areas.

00:03:15 When we think about moving from rules-based applications and tools to more predictive forecasting and AI, what do you think are some of the challenges and concerns that health organizations really need to think about?

00:03:31 Michelle Flemmings Wow. Overload of information we have that now we need to prevent it. Especially when you start doing predictive. If we're going to do that, we need to be very dialed in on our resources, our sources of information and eliminate duplication. As well, make certain that it's not just raw data that you're bringing in, and then you leave it to be sorted by the individual.

00:03:54 So any ability to bring in items that are useful that are already vetted somewhere in the system and provide the right-size solution is going to be key. It can't just be everything that you bring in. I think that cloud has a great availability of information, but it also has the functionality whereby it can hopefully look at the system overall, if it's dialed in right, and then predict what's necessary and then take out the rest of the chaos. You know, taking in the signal and taking out the noise.

00:04:27 Sarah Matt When we think about large healthcare organizations or even small healthcare organizations, especially United States, cloud is becoming a lot more necessary, if you will, because we're moving from a lot of extremely siloed on-prem installations of whatever it might be into an extremely connected environment and the HIEs of the past and the present may not give you enough of what you're looking for from a connectivity perspective. What I'm seeing a lot, and I'm wondering what your thought process is, is that payers, providers, even pharma, are all moving to systems where they're actually utilizing PaaS (Platform as a Service) to bring together some of those disparate pieces, whether it's in a data lake, a data lake house, whatever you want to call it. But they have so many different systems that are either separated by geography, separated by organization and separated by privacy and security, and they're trying to figure out the best ways to bring that disparate data together. How are you assisting some of those clients that you've been seeing in moving through that transition?

00:05:27 Michelle Flemmings Absolutely. We start with, for lack of a better word, an audit of their inventory. What do they have? What do they utilize and where does it sit? How is it connected? Is it connected in a manner that works for you now? If so, great, we won't mess with that. But if it's not connected and you need to go ahead and log into something else or open up another platform, that doesn't work.

00:04:49 What we then go to is examine and evaluate in partnership with our clients. What else are you trying to achieve? What are the near misses that you have now that you're experiencing and are frustrated or struggling to capture? And what is your Nirvana?

00:06:06 And then we make a path with them from those starting from that basis. It needs to be end-to-end, is honestly where I think that we need to take our clients and go with them for success. It needs to be everything that starts with the patient walking in the door. In the case of the provider and how do we do dispositions that makes sense and prevent readmission.

00:06:26 In the case of payer, how do we get the first-time right rate for claim submission, but then also put automations that are thoughtful, meaningful, and impactful in that the prior authorization process and in the payment process. How do we help them to remove the, now primarily retrospective, review of claims for potential fraud, bring it into more contemporaneous—then in cases where possible, how do we bring it to being anticipatory? So we're identifying patterns that would be consistent with possible fraud?

00:06:58 And then for patients, how do we help our clients to provide for patients a whole health patient experience that empowers them with the right tools, helps them make the right decisions for themselves and help them to guide their care team to support those decisions so that they can have their best outcomes and they can live their lives and return back to life, as opposed to being sick and in the hospital?

00:07:24 Sarah Matt You just mentioned a number of really interesting use cases. I think the most important thing I found is that every institution has to decide what is their priority, what is the most important use case they're going to focus on, because if they're focused on clinical trial access as opposed to retain providers or leveraging the cloud for patient insights, that would start perhaps in a different department with different data elements, etc.

00:07:49 You know when you think about kind of the cloud capabilities making a huge difference for some of these areas, let's pick on clinical trial access for a second. You know, what are some really interesting ways you've seen folks really harness the cloud for those capabilities?

00:08:04 Michelle Flemmings That's a great question. As a physician, my personal experience was that you can't know everything, and things change so much in that capability. So we have to be cognizant of the volume of data, but also the need to remember that these things exist and that's very difficult, especially when you're dealing with large numbers of patients and you have a huge workload.

00:08:30 I believe, and there are ways of bringing in that information as the patient goes through the journey. My sister had breast cancer; ended up with bilateral mastectomy. The last thing on her mind when she was in the hospital was anything about clinical trials. She was so concerned about the possibility of passing away while in the hospital. I think it would be very important to, before she even gets admitted, we know when she's coming in, let's start putting out some of the information about clinical trials to our patients with instructions and opportunities to speak with a nurse navigator or physician to walk through the process. Let them know what's available when their mind is able to be settled and concentrate on this. Give them expectations for when they're in the hospital about helping to make some of these decisions and maybe even starting care while they're in that hospitalization, to not delay any further treatment.

00:09:24 With the use of items such as conversational Gen AI, rather you could give instructions and more education, preparing them for the conversations in the hospital. As well, I think giving them some insights about what the capabilities are, even in a broader expanse than just their facility, maybe they through referral or maybe they through alternative care options bringing that technology to the patient is something I think that they deserve in a manner that meets them where they are. For their level of their level of understanding, but also gives them the opportunity then to connect back with their trusted source of care for questions.

00:10:05 Sarah Matt In the healthcare space we have done a lot of things maybe not so great over the many decades and hundreds of years that have led up to today, and many groups are still leery of the healthcare system. Add on to that a layer of technology and AI that most people cannot even begin to grasp. Understand because it's kind of a black box in a lot of ways.

00:10:27 How do you think folks are thinking about cloud technology and AI? I know there's still lots of concerns about privacy and security. You know, when you think about those areas and how we can assist in building that trust, what are your thoughts on how cloud can actually be a secure mechanism to bring forth that trust?

00:10:47 Michelle Flemmings First off, I think that we need to put more information out in the places where our patients and future patients are looking at data now. We need to make certain that the right information is out there on the most popular websites where people do their searches before coming into the hospital and then change their perspective. We need to talk about the security. We need to let them know that their information isn't going to end up on some social media channel or and also portray to them and let them know that we are deserving of their trust because we do this very well in other industries, especially in the financial industry with regard to security. I think that's first and foremost.

00:11:26 We also, though importantly need to build the trust of the providers. There are several that are in fear of their jobs disappearing because they'll be replaced by the machine.

00:11:36 Our patients sometimes believe that the machine is going to have some sort of a decision-making mode that is going to tell the physician you know I'm no longer worth taking care of. I'm a dead-end so no longer give any time to my care and instead devote your time to someone else.

00:11:54 So starting with the right information about the security, especially your personal health information, securing and demonstrating capabilities along with the health information exchanges and platforms. Pulling in that information into portals, driving patients to that portal with trust at the provider level and at the individual organizational level is going to be important as well because a lot of folks, it's going to be seeing and feeling and experiencing that's going to build the trust.

00:12:25 Sarah Matt That's a great thought process there, Dr. Flemings. I know this has been a really interesting conversation. I want to ask one more question. Let's end this one on a positive note. So when we look forward, what are the opportunities that you're the most excited about in leveraging the cloud for healthcare?

00:12:41 Michelle Flemmings Oh, wow. Oh, wow. Yeah, shame this is the last one. Truth is, I am most excited about all things AI. I am a child of the 60s. And for me, I remember when I had my first little calculator—I thought that was mind-blowing.

00:12:57 Now with the potential of AI using thoughtful implementation to support our providers from burnout, empower our patients to lead their healthcare teams, make those right decisions using trusted information that's fit for purpose, it changes the entire landscape.

00:13:15 Honestly, I do believe, especially when you talk about productivity and augmentation of workforce, that has to be top of mind. How do we put that into our workflow so that it helps and doesn't hinder and that it also doesn't overload with extra information?

00:13:32 I think that is really where it lies. Maybe it also considered tapping some of the information that's in pre-hospital systems. I believe as an ER physician that the bedside is where the care starts and that sometimes that bed side happens to be at the roadside. We need to use AI and our capabilities to bring in that information because sometimes that is key to decision-making for the physicians.

00:13:54 Also, I live in a very, very rural area in southwest Colorado. I think that GenAI and virtual care should go hand in hand and that we can help better support our patients who live in areas distant from hospitals, especially at smaller hospitals that’s closed—extend that care, improve outcomes, maybe bridge some of the gaps between healthcare and retail sources that are trying to now invest in healthcare. Make it better, fortify it with some clinical expertise from some of our organizations, but utilize the infrastructure that's already in place, maybe, especially if you want to consider this: primary care and behavioral health. I think we can make huge inroads in those and provide care, right where people live.

00:14:40 Sarah Matt I can't agree with you more. I think for me, I feel like we're really at the precipice. We have so many tools that are at our disposal. The data is now becoming more clear. How can we bring things together and effective means throughout healthcare organizations to really gain that value. I think over the last decade or so, we've been inching along from a digital perspective, inching along, we'll say, journey to AI. Here we are, I think now every healthcare organization is going to have to decide how they want to interact with it, how they're going to prioritize it and how we're going to keep the focus on the patient.

00:15:17 Michelle Flemmings Totally. In closing, with focus on the patient, I would offer two recommendations. When it comes to AI, I believe that going slowly is actually going quickly. We need to be iterative like you said, about where we go and how we institute and how we implement, because sometimes those small and impactful wins will build the security and the belief in the system for the overall organization and also drive that to our patient.

00:15:46 Second, I think that we need to make certain about that, keeping the human in healthcare, in all portions of healthcare. We need to make certain that we're not replacing that trust that has been in the provider relationships so long and then got compromised when we did start going digital. There's an opportunity here to rebuild that, and magnify that, and still broaden our ability to care for more patients.

00:16:11 Sarah Matt Doctor Flemings, thank you so much for joining us today.

00:16:14 Michelle Flemmings Thank you, Sarah. It was my pleasure.

00:16:16 Sarah Matt Thank you all for joining us on this very exciting podcast discussion. Please be sure to subscribe to Perspectives on Health and Tech podcast for more insights from industry experts, visit oracle.com/health or follow Oracle Health on social media.

View Details

Mental health remains a significant area of concern in healthcare, especially after the pandemic. Universal screening tools, such as suicide risk assessment, have become a vital resource. One of the best ways to normalize mental health screening is by integrating it into your clinical electronic health record (EHR) workflow. However, with the influx in risk assessments, is your staff confident and prepared to handle the needs that arise? And does your organization have the infrastructure required to support those needs?

While telehealth has alleviated part of the burden for providers, it has also exposed many ways technology can create barriers to care, especially for communities who are already at a disproportionate risk for suicide and addiction. So, how can we better coordinate care across the illness-wellness continuum? Join Danny Gladden and Dr. Sarah Matt as they discuss the progress and opportunities to support mental health and improve suicide prevention.

Guests:

Danny Gladden, director of behavioral health and social care, Oracle Health

Dr. Sarah Matt, vice president of product strategy, Oracle Health

Hear them talk about:

• Education and training for physicians regarding suicide assessment and prevention treatment (2:00)
• Suicide screening assessments and lack of staff resourcing and infrastructure to meet those needs (4:15)
• Crisis intervention training for first responders and the increased availability of mental health first aid (11:15)
• Telehealth doesn’t solve access to care issues—there’s still a gap in equity and barriers to care (13:00)
• Benefits of behavioral health data collected on digital record (15:15)
• Moving toward a consumer-focused patient experience (17:20)
• Suicide prevention resources (19:18)

Learn more about Oracle Inpatient and Outpatient Behavioral Health solutions

Episode Transcript:

00;00;00;00 - 00;00;30;09

Danny Gladden:

You're listening to Perspectives on Health and Tech, a podcast by Oracle, where we have conversations on creating a connected healthcare world where everyone thrives. Hi there. I'm Danny Gladden, clinical social worker, director of behavioral health and social care here for Oracle. Dr. Matt, so glad you are here.

Dr. Sarah Matt:

Thank you, Danny. I'm so excited. You know, when it comes to suicide prevention, I think there's so many problems that we could talk about, but I think there's also solutions and things we can do next.

00;00;30;16 - 00;01;06;28

Danny:

So I'm excited that we're talking about this topic today. Yeah. And, you know, I think we've made some great progress. And I say we as the collective, we myself, I'm a clinical social worker that practices in mental health services. I've actually ran one of the National Suicide prevention lifelines, but suicide prevention takes all of us. And so, you know, I'm actually just curious, you know, you're a physician—think about your preparation into sort of medical school and residency.

00;01;06;28 - 00;01;26;15

And you know what does what did your preparation look like as a physician assessing for and treating suicide risk?

Sarah:

So I went to med school a long time ago, I will say, But when it comes to training, it was very traditional. So four years of med school. And then I did my residency in general surgery and my fellowship in Burns.

00;01;26;17 - 00;01;56;05

So I'd say that when you think about structured learning for mental illness, it was pretty scared. Most of it was around inpatient mental health services. So that's the rotations that we did in medical school. Now there was the small bits and pieces you may have gotten on your primary care rotation, but it really wasn't a focus. Now today are unclear how the clinical rotations are going and how the medical schools have changed their training.

00;01;56;12 - 00;02;19;17

But I would say that for the generations of doctors that are in my age category, it definitely wasn't something that was highly stressed.

Danny:

Yeah, you know, in the last couple of years, I get invited from time to time to come in and speak to first or second year medical students, particularly on the subject of suicide assessment, suicide prevention, collaborative safety planning.

00;02;19;17 - 00;02;58;19

And I, I think that structurally we've come a long way in normalizing the assessment of suicide risk. We have built it into much of our clinical workflows. The Joint Commission has guidance on how on how we assess for suicide risk. But I think even maybe where there is some competence that's been gained, there's still a gap in competence, particularly because of our own fears around, oh, if I ask someone about their suicide risk, what will I do with the information they provide me?

00;02;58;19 - 00;03;28;02

And particularly I think about our community access hospitals it at 2 a.m. who are sort of dealing with folks with limited resources, limited specialty consultations and whatnot. And so we celebrate universal screening tools such as the Columbia Suicide severity rating scale or many other really great evidence based, validated tools. But I know that we have a long, a long way to go.

00;03;28;02 - 00;03;54;21

And so as we think about September Suicide Prevention Awareness Month, we think about the physicians and the nurses and those and quality and compliance who are working to manage risk within a within a hospital health system. What are you seeing best practices from a technology perspective in how folks are leveraging technology to assess for and prevent suicide?

00;03;54;24 - 00;04;18;18

Sarah:

So it's hard to say best practices because I think we can still do a lot better. A lot of times everyone at the administrative level of a hospital system recognizes the importance from a regulatory perspective, from a compliance perspective for universal screening for suicide. And a lot of times this kind of shows up as an extra forum for the nursing staff on intake and things like that.

00;04;18;20 - 00;04;37;14

I think some of the things that are missing are the why and the importance. And so in a system where nurses, doctors and all the rest of the staff are highly strained, sometimes it's difficult to do another form. The other thing I had mentioned is that a lot of times this burden is put again on medical assistance and nurses.

00;04;37;21 - 00;05;02;21

The providers rarely do these screens themselves, and I think that oftentimes they might not know exactly what the screening is or how useful it can be. So for their patients, where they may have a potential and or a diagnosis to have some sort of depression, anxiety, etc., there's things that they can use. There's tools that are available and they may not have all of those at their disposal.

00;05;02;23 - 00;05;57;11

Danny:

Yeah, again, back to the community access hospital or the Alaska village that's using a health aide, for example. I think about that 2:00 in the morning assessment that the sort of mandatory requirement in policy to assess for suicide risk and the patient sort of reporting some level of suicidal thoughts and the provider, the nurse, the health aide in Nome, Alaska, wanting desiring to do what's best to keep the patient safe, but also have limited resources to be able to, you know, get that get that individual true specialty care.

00;05;57;13 - 00;06;47;01

And so, you know, celebrate universal screening. But also worry about actual the what happens on the other side of a positive screening. Is it possible that we are unintentionally over hospitalizing folks with the best of intentions or over incarcerating folks with the best of intentions to keep to keep patients safe and to keep the community safe because of lack of available responsiveness from trained mental health professionals who can a dig deeper into assess, assessing and understanding is there a true lethality risk or is this someone who has what we might call morbid ideation?

00;06;47;01 - 00;07;18;00

You know, if I didn't wake up tomorrow, that would be okay. But no, I'm not actually going to hurt myself. And then also the ability to build collaborative safety plans. Right. We don't get to draw blood or run an X-ray to know someone's risk, right? We get to ask a bunch of really intrusive questions and then the intervention is not is not often, particularly for suicide risk, medication in real time or a cast or another medical device.

00;07;18;02 - 00;07;47;26

It is a really intense creation of a collaborative safety plan that's a usable tool for the for the patient to leave the hospital to help them recognize their own triggers and to help them utilize their own resources, their own social network, for example, to mitigate that risk. And so I celebrate universal screening and I worry about the infrastructure that's behind it.

00;07;47;26 - 00;08;21;23

And let's just say, Dr. Matt, the you know, someone does have a risk of suicide or other psychiatric disorders that need to be treated. We have an infrastructure that doesn't have enough available beds and that folks often get housed in emergency departments, get housed in municipal jail cells. At times they get housed in med surge out of a desire to keep them safe.

00;08;21;23 - 00;08;42;24

Sarah:

I'm curious what thoughts you have kind of on the current state of mental health delivery. So I think that, you know, as we go past universal screening, we've just screened all these people, just like you mentioned. Now, what is the problem? And I think you're right. In a lot of environments, everything from primary care to pre-hospital to inpatient.

00;08;42;26 - 00;09;06;07

The next step is the hard part is the hard part for the patient who may need extensive therapeutics as well as medication. But from a provider perspective, what do you do next? If you are in a small rural hospital, you may not have access to a psychiatrist in the middle of the night. It might be that that personally comes every couple of days.

00;09;06;07 - 00;09;24;12

It might be that you do a televisit in the morning. What do you do for that patient in the meantime? And you may not have a lot of options. So I think you're stuck in a lot of ways. If you're in a primary care environment and you have a patient that has immediate needs, what are you going to do?

00;09;24;12 - 00;09;49;27

How do you help them? You have to send them to the hospital because there's nothing else you can do. It's outside of your scope. And then if you're on the streets, you know, from a pre-hospital perspective, having been an EMT in the past and still as a firefighter now in a volunteer situation, when people are on the streets having a crisis, it can be really hard for civilians to say this person is dangerous or this person is having a mental health crisis.

00;09;49;29 - 00;10;14;16

And I think that what we found is there's just not the resources to come and assist those folks. We have firefighters, EMTs and police officers. That's basically we have on the streets. We don't have an army of social workers like yourself, Danny, that I can deploy to help people who really need it. Now, I know there are some cities and some municipality that are doing more in that area, but we could do a ton more.

00;10;14;16 - 00;10;49;28

It's really hard, though. So what I'd say is I think that universal screening or again, providers, nurses all doing the best they can, they're seen issues, but they don't have a lot of options for the next step. And I think that's problematic.

Danny:

Yeah, for sure. You know, in many cities across the country, law enforcement, paramedics and EMTs, firefighters are are getting some really great training crisis intervention, training to help be able to sort of manage a mental health crisis and in real time.

00;10;50;00 - 00;11;17;12

But the scale of all of us need some variation of mental health first aid, which is available for free in most communities to be able to, you know, for getting CPR training and first aid training. Mental health first aid training is also an essential part of being able to being able to work with folks in real time and in our communities.

00;11;17;15 - 00;11;46;28

You mentioned telehealth visits, and I was, you know, drawing on my extensive experience in Alaska. And you know, we have sort of a paradigm shift through COVID by which much of behavioral health services that occurred within the four walls of a clinic or a hospital have now transitioned to the home. And that's so exciting. It was it was it was a big shift.

00;11;47;00 - 00;12;19;24

But I also think about folks living with severe mental illness, often who share other social vulnerabilities, such as such as housing insecurity, such as technology insecurity. And I'm wondering if you can talk a little bit about tech equity and sort of the division between the advancements in technology and the delivery of care and those who are also left behind?

00;12;19;26 - 00;12;43;28

Sarah:

Absolutely. So I think it's interesting, Alaska is a really good example of where telehealth has been immense in the ability to reach patients. But I think we take for granted that you can have, I'd say, health care deserts in a big city, health care deserts in the middle of the country, health care deserts, not just in a third world country per se, but right here in places that we go every day.

00;12;44;01 - 00;13;12;11

And a lot of that has to do with socioeconomic issues. But what does that mean from an access perspective? Do our patients have Internet? Do our patients have cell phones? Do they have smartphones? Do they have enough data on their data plan to utilize that smartphone for a television as an example? So when it comes to mental health, there's a whole slew of new commercial offerings for tele psychiatry where they even will prescribe medication.

00;13;12;11 - 00;13;33;28

And that's a really interesting option, especially when we think about the stigma around mental health services. And so getting more people to be served is wonderful, but it may be disproportionately serving certain populations. The populations that their only Internet is at the library are not going to be able to have a televisit in the middle of a public place.

00;13;34;01 - 00;13;58;24

Those folks that have a data plan that maybe isn't so large, are they really going to use our data plan to have a televisit? Hey, that's a tough one. And the other piece is really around different kinds of people. It's even harder for children and teens to get the services that they need because pediatric psychiatrists are far and few between at baseline.

00;13;58;27 - 00;14;28;07

And again, a lot of people, especially minors, but in teenagers need help. They need lots of different things, but they're not on their own insurance. They don't have the ability to do a lot of things someone who's not a minor can actually do. So I think it makes it even more difficult.

Danny:

Yeah, And I'm thinking on the other side of technology, I don't I don't know if you know this data point, but in the United States, only about 30% of behavioral health providers are using some sort of a digital record.

00;14;28;07 - 00;15;16;26

And so not only are we sort of pre info sharing and pre and are off, we there's really no consistent way in which mental health data is collected and shared. And so it means each time someone is having a mental health crisis or needs to present for a new mental health provider, they have to start from scratch and retell their entire story, answering intrusive questions from a provider who is a stranger to them. And I'm super excited about, you know, from a policy perspective, I think I think there's some there's some great work happening in the United States to sort of encourage and push providers towards a digital record.

00;15;16;26 - 00;15;54;00

And I'm sitting in London right now where the NHS has a mandated that mental health providers move that are part of the mental health trust move to use have a digital record. And I think the more we can sort of use what are now traditional technology tools in the delivery of mental health service says the better we'll be able to paint a true picture of a whole person as far as care is delivered and folk can be shared.

00;15;54;03 - 00;16;32;00

One treatment plan that covers hypertension and diabetes and depression and anxiety. And so I certainly am excited about the direction we're going. I'm wondering, as you know, we probably have a couple of minutes left here. If you see anything on the horizon that that's exciting from you or from you from a technology perspective.

Sarah:

So I think now, especially in a post-COVID world, consumers are demanding more and ultimately it means there's more solutions for folks to obtain mental health services, whether psychiatrist, counselors, you name it, in the palm of their hand.

00;16;32;03 - 00;16;56;16

Now, again, we mentioned there might be some equity issues there for sure, but at the same time, there's so many folks who may have access to a cell phone as an example that could really use that assistance. So I think that the advent of a more consumer focused, patient centered experience is helping there. And with these new digital consumer grade solutions, it means we're digitizing behavioral health, even if it's from the intake part.

00;16;56;16 - 00;17;28;07

For a patient that's half the battle. As a primary care provider now in chronic care management, it's really hard for me to have a new patient come in who might be an immigrant who does not have documentation, to have someone who lost their insurance. All these different problems at the charity clinic where I work to help them in their journey, because if I had documentation of what their issues had been and how they'd been treating the past, my scope of practice includes depression, so I could definitely help them with some therapy and some medications.

00;17;28;10 - 00;17;54;01

But my solo practice doesn't include things like bipolar as an example, so how can I get them to the right people? But if it's not documented, that's really difficult for primary care doctors in particular.

Danny:

Yeah, such a great point. No doubt we are moving into what I would call the techno, you know, the technology age for mental health and social care service delivery.

00;17;54;01 - 00;18;27;18

And that's, you know, from a from a consumer perspective and the quality of applications that are making their way into the market. But it's also from available free available community resources. And I think maybe we can just close with this for our US listeners, there's available 24/7, the National Suicide Lifeline in the last 12 months. It's gone from a gone from a 1-800 to a three-digit number that that all you have to do is remember that number is 988.

00;18;27;20 - 00;18;55;14

It's available for you in your community today. It's available 24/7/365. It's available for you to be anonymous if you so choose. It's also available for you if there's someone that you care about and you're trying to figure out how best to help this person out; the folks who answered the 988 number are happy to sort of talk through with you how best to help someone that you care about get connected to resources.

00;18;55;16 - 00;19;18;05

Unknown

When you dial 988, our veterans have a have a special have a special option to talk to someone who is understanding and committed to veterans-specific topics. And there's also Spanish speaking. There's also a Spanish-speaking prompt or a prompt for our LGBTQ+ listeners. And that's just in the United States. I know we have listeners from all over the world.

00;19;18;07 - 00;20;05;27

Most countries have some sort of a national Suicide Lifeline phone number. So September Suicide Prevention Month couldn't be more lucky to spend some time with you. Dr. Matt, thank you so much for sharing your expertise and experience with our listeners.

Sarah:

Absolutely. Thanks so much for having me.

Outro:

Be sure to subscribe, get Perspectives on Health and Tech podcast for more insights from industry experts, visit oracle.com/health or follow Oracle Health on social media.

View Details

As part of the No Surprises Act, in 2023 healthcare systems will now work to provide comprehensive good-faith estimates for the cost of care - both from their own organization (relatively easy) and from outside providers (much harder). Listen to industry leaders Seth Katz, University Health, and Josh Mast, Oracle Health, discuss with Jodi Busch, Oracle Health, the impacts good-faith estimates have on health organizations and how to use this phase as an opportunity to streamline workflows and better prepare your teams to adjust for the next iteration of the No Surprises Act.

Featuring

• Seth Katz, Vice President of HIM and Revenue Cycle, Finance, University Health
• Josh Mast, Director and Product Regulatory Strategist, Oracle Health
• Jodi Busch, Senior Director of Financial Alignment Organization, Oracle Health

Hear them discuss:

• An overview of this year’s iteration of the No Surprises Act (1:16)
• How have these changes impacted safety net hospitals/organizations? (3:36)
• How are schedulers at hospitals/organizations handling the increased duties of working good-faith estimates? (5:05)

• Was it difficult to gain internal buy-in from your staff for these changes? (6:57)

• Have you had any issues sending the good-faith estimates back to patients in the allotted time? (9:39)

• Are there penalties for non-compliance? (10:59)
• How does the enforcement discretion potentially impact the overall process? (13:29)
• Where are you at in terms of combining providers inside and outside of the organization? (15:06)

• What has been the response back from patients regarding good-faith estimates? (16:10)

• What is coming next? (17:29)

Notable quotes:

• “We have to remember that we work in healthcare to help take care of people and make them better and that the No Surprises Act, price transparency, information blocking are good things for the patients.” – Seth Katz
• “At the end of the day, this is about trying to get patients and consumers information prior to receiving care so that they are better informed.” – Josh Mast

View Details

In the US, big leaps have been made toward industry-wide interoperability in recent years. From establishing a standard set of health data that must be exchanged, to broadening the scope of the ban on information blocking—recent regulations have driven positive advancements to simplify health data sharing across vendors and venues of care. On top of all that, the Office of the National Coordinator and The Sequoia Project, the Recognized Coordinating Entity for the Trusted Exchange Framework and Common Agreement (TEFCA) established under the 21st Century Cures Act, announced the first applications accepted for Qualified Health Information Networks (QHINs) under the TEFCA. That short list included CommonWell Health Alliance, of which Cerner, now Oracle Health, was a founding member nearly a decade ago. This is a leap forward in achieving our vision for interoperability. Our shared goal with CommonWell joining TEFCA is to build a nationwide health information exchange, leveraging a collaborative trade organization, that will help give patients access to their healthcare data regardless of where they receive care. Listen in as we talk about the exciting progress toward nationwide interoperability and how it will benefit patients and providers. Featuring: • Paul Wilder, Executive Director, CommonWell Health Alliance • Sam Lambson, Vice President of Interoperability, Oracle Health Hear them discuss: • TEFCA and what it means for advancing interoperability (2:10) • Benefits of better information exchange for providers and patients (3:49) • How a record-location service is more accurate, efficient and secure than geo-locating like many systems use today (6:45) • When does TEFCA start affecting patients and providers at the point of care? (13:04) •How does TEFCA impact gaps between care, translating care, and settings of care, like telehealth? How does it affect patient engagement and involvement? (17:00) • Ways to learn more and ask questions (19:20) Notable quotes: "Me having my data is not just a toy. It’s not just I want the image because it’s interesting … I want the report. It’s that I want to manage my health, or that of my children, or my parents in a better way—which I think in the end is really going to benefit the provider." - Paul Wilder "And think of mental health—it gets even more robust as we’re expanding services a lot right now. If we don’t do it efficiently, it’s going to get very expensive. And getting past all those administrative flows to get to the care you need at the level the person can do it in front of you—as opposed to what the data is allowing you to do—is, I think, really important." - Paul Wilder Resources * TEFCA: A leap toward achieving nationwide interoperability * Sequoia Project * CommonWell Health Alliance Reacts to QHIN Application Approval

View Details

The very definition of healthcare communication has shifted over time. Today, fewer clinicians practicing at the bedside have highlighted the need for advanced communication tools and processes.

Join Jason Schaffer, MD, vice president and chief medical information officer at Indiana University Health, and Liz Harvey, MSN, chief nursing officer at Oracle Health, as they discuss the evolution of clinical care team communications and how increased demand for healthcare has made better collaboration tools both a necessity and an opportunity for innovation.

Hear them discuss: • How have trends in healthcare communication changed? (1:20) • What types of technology are now available for teams and what are the benefits for patients and caregivers? (3:21) • Important points teammates should agree on regarding critical communications (8:04) • Knowing your message responsibility and escalation paths in critical situations (12:35) • How to create flexibility with communication when needed (15:20) • How can a unified communication strategy help organizations proactively address system-wide challenges? (17:20)

Notable quotes:

“We should be separating technologies for the right speed and urgency of communication.” – Jason Schaffer, MD

“We can’t solely rely on technology. We have to engage our brains and use the years and years of school that we have all spent learning how to be clinicians as we start to look as some of these messages that we receive and talk about the criticality.” – Liz Harvey, MSN

Learn more about clinical team communication and collaboration with Oracle Cerner CareAware Connect.

View Details

The Federal Joint Health Information Exchange connects the health records of the Department of Defense, Department of Veterans Affairs, and Coast Guard by helping provide continuity of care from the time Veterans enter the service, throughout active duty, and the rest of their life.

Now that the Joint HIE has been live for more than two years, what successes are we seeing? How has it impacted Veterans and improved the care they receive?

Listen as Amanda Cournoyer, interoperability director of the Electronic Health Record Modernization Integration Office at U.S. Department of Veterans Affairs, talks about advocacy and interoperability at VA with Sam Lambson, Vice President of Interoperability at Oracle Health.

Hear them discuss:

• Amanda’s personal journey from active military service to working in interoperability at VA (1:50)

• An overview of a few of the interoperability solutions VA is implementing to improve care for Veterans (7:53)

• Why interoperability is a big deal for Veterans’ and active-duty service members’ care (11:45)

• Why it’s a benefit to VA providers and community care providers (14:10)

• What she is looking forward to improving in data exchange nationwide (15:11)

View Details

With significant and ongoing changes in the health industry in recent years, healthcare leaders have had to rapidly adapt to new ways of thinking and doing in order to stay resilient in the face of change.

Yet some leaders push past the status quo and view these opportunities as a chance to explore new avenues for patient care, new partnerships for growth, and new ways to ease provider burden and boost their workplace culture.

In this episode, Johnny Luu, vice president and chief marketing and communications officer of Oracle Health, talks to Stephanie Trunzo, senior vice president and general manager of Oracle Health, at Oracle Cerner Health Conference about her experiences within change management and how to instill enterprise-level thinking within one's team.

They'll discuss: • Bringing entrepreneurial experience into larger organizations to become an intrapreneur (0:55) • How you need to think about the people first in transformation process (1:45) • How to embrace and mitigate risk and create a safe space for your team to create change alongside you (3:54) • How to avoid becoming stale and losing clarity and instead surrounding yourself with fresh ideas and people to stay sharp (6:58) • Getting an entrenched workforce onboard with change (11:09) • What we should be thinking about when trying to instigate long-term change (14:10) • What they’re excited about in bringing Oracle and Cerner together (16:50) • Pandemic introduced change, but how healthcare can now bring consumers along (18:38)

Notable quotes:

“We don’t work for org charts. We work for people we believe in. We work for the purpose that makes us get up and be excited about the work that we’re doing. It’s not different for the workforce you’re trying to move forward – how do you connect them back to that purpose in the first place?” – Stephanie Trunzo

“Do you want to be right, or do you want to get it right? If you’re on the path of ‘be right’ you’re going to be blind to the kinds of changes that need to happen.” – Stephanie Trunzo

“People sometimes fall in love with complexity. The very things that they want to change is what they derive their own value from … you want to help them see that by making this thing simpler they actually can show value in a much more important and different way.” – Stephanie Trunzo

View Details

During the pandemic and social and economic unrest of the last few years, there was a dramatic increase in demand for mental health services. Stigma had already been on the decline, and now, available mental health services are on the rise.

Some patients are now seeking treatment for the first time, while others are continuing decades-long treatment with better coordinated services. Many don’t travel this journey alone. The help their family, friends and caregivers provide is critical—for some, a caregiver’s records have provided the only continuity of care.

Travis Dalton, general manager of Oracle Health, and Danny Gladden, director of behavioral health for Oracle Health, talk about their personal experiences in this area and how Oracle Cerner and Oracle Health can work together with health systems and clinics to alleviate the administrative burdens of caregivers to provide better care for behavioral health patients.

Hear them discuss:

• How do you think the last few years have changed how the general public talks about mental health and wellness? (3:30)

• Why is mental health and well-being a personal driver for you? Can you share more about your experience being a caregiver? (7:11)

• Recently, it’s been estimated that 70% of behavioral health records are still on paper. And many patients don’t have a personal advocate to help them keep track of their records and treatment plans. What are some of the biggest challenges that are still being addressed in behavioral health? (12:55)

• What are some ways health care systems and providers can help alleviate the burden for mental health caregivers and patients? (17:45)

View Details

It's estimated that 80% of an individual’s health is determined by nonclinical factors, such as socioeconomic, behavioral and physical environments. Today more than 38 million people in the United States are facing hunger, including one in six children. Those struggling with food insecurity are at increased risk for chronic diseases such as diabetes and high blood pressure.

Hunger impacts their stress levels and ability to care for themselves and others. Hunger also impacts their performance at work and school; it’s even been linked to suicide risk.

Yet some of the most vulnerable communities don’t know how to take advantage of free food resources. In this episode, members of University Health, a safety net hospital in Kansas City, share how they’ve been working to increase access to resources for one of their most food-insecure communities—immigrants and refugees.

Guests: • Gloria Diamond, Director, Oracle Cerner • Susan Oweti, Supervisor of Cultural Health Navigation / Arabic Interpreter and Director of UH One World Food Pantry, University Health • Deborah Sisco, Manager, Patient Advocacy and Engagement – Quality Resources, University Health • Alison Troutwine, Project Manager, University Health

Hear them discuss: • How does your cultural health navigator program help identify patients as food insecure? (1:30) • What feedback have you heard? (7:12) • How are social determinants of health being addressed at the community level? (10:54) • Tell us about how University Health formed a partnership with a local food bank? Why did you pursue that route instead of only doing referrals? (13:09) • Since many recipients of your pantry come from different cultures, how have you provided foods that are tailored to your community’s needs? (15:00) • How do you build a food program that makes an impact and is sustainable for the long term? (20:10)

View Details

September is Suicide Prevention Awareness Month. In general, 45% of individuals who die by suicide will have seen their primary healthcare provider within one month of their death, but only 20% will have seen a mental health professional.

During the last few years, there has been an increased awareness and focus on mental health. Despite the increased availability of mental health apps and virtual connections to providers, the demand for services is still high. Recently, a national three-digit crisis number, 988, was rolled out in the US to help connect anyone in need with suicide prevention and crisis resources.

What can health systems and providers do on a larger scale to help prevent suicide?

In this episode, Danny Gladden, director of behavioral health at Oracle Cerner, talks with Dr. Caitlin Thompson, clinical psychologist and chief clinical officer at Red Duke Strategies, who formerly served as the national director of suicide prevention at Veterans Affairs.

Hear them discuss:

• Demystifying crisis lines—what happens on the call, how it’s utilized by patients and providers (2:34)
• With the increase in mental health screenings at non-behavioral appointments, the importance of training, and how to help your non-behavioral staff feel comfortable talking about mental health and suicide with patients (6:47)
• How asking if someone is suicidal opens doors to conversation (9:30)
• The availability of training and safety plans to help staff (12:10)
• Non-behavioral staff mental health check-ins during appointments (15:10)
• Safer Communities Act and risk mitigation that has helped (17:00)
• New areas of research, interventions (18:25)

View Details

In this episode – recorded at Oracle Cerner Middle East and Africa Collaboration Forum in 2022 – an expert panel, hosted by Dr. Mohamed AlRayyes, Oracle Cerner, addresses how recent advancements in data and technology, from the clinical level to the system level, have enabled health care innovation across the Middle East.

View Details

In this episode—recorded at Oracle Cerner Middle East and Africa Collaboration Forum 2022—Dr. Bashar Balish, Senior Director and Client Site Leader at Oracle Cerner, speaks with keynote speaker Himanshu Puri, Head of Information Technology, King's College Hospital London, UAE, about how the pandemic opened new opportunities for patient engagement and which innovations healthcare systems are utilizing to deliver better care.

View Details

In this episode – recorded at Oracle Cerner European Collaboration Forum 2022 – speakers from the UK, Canada, and Qatar consider where we currently are with the long-running challenge of interoperability and what we need to do to in the future to help achieve its key goals.

View Details

In this episode – recorded at Oracle Cerner European Collaboration Forum 2022 – an expert panel in the field of health and care disparities discuss their views on the opportunities to remove systemic barriers to health equality and thereby improve health equity through digital innovation.

View Details

Even before the COVID-19 global pandemic, consumers were asking providers for more autonomy and convenience with their healthcare. Given the pandemic, there has been a subsequent boost in healthcare consumerism, pushing patients to adopt the patient engagement technologies at a much faster rate. In this episode, Sue Martin, vice president, financial alignment at Cerner, and Rick Gundling, senior vice president, professional practice at HFMA, discuss the impact that COVID-19 has had on consumerism.

Tune in to hear Sue and Rick discuss: • How the rapid increase in consumerism has impacted the healthcare industry (1:39) • The largest behavior differences between pre-pandemic patient behavior and today, and healthcare organizations’ reactions to the change in patient behavior (3:25) • Helpful strategies that healthcare organizations can leverage to empower and support patients as they navigate a changing landscape (8:26) • Industry insight into consumer expectations moving forward (13:49)

View Details

In this episode, Dr. Lu de Souza, Vice President & Chief Medical Officer, Cerner, is joined by Dr. Tania Tajirian, Chief Medical Information Officer, Centre for Addiction and Mental Health. They discuss the topic of clinician burnout, what factors play a role in burnout, and lessons learned in tackling this issue.

Tune in to hear Dr. de Souza and Dr. Tajirian these questions: • How are EHRs impacting clinician burnout? (02:17) • Why taking a multi-prong approach is important in tackling this issue? (06:22) • What are the top three or four things you (Dr. T) have learned through this process? (16:31) • What is coming up in your strategy immediately, and what is coming in the next five years? (18:59) • Share some wisdom that has helped you in your journey. (22:33)

View Details

In this episode, Josh Mast, director & product regulatory strategist at Cerner, is joined by fellow associate Hans Buitendijk, director of interoperability strategy, and special guest Mariann Yeager, CEO at The Sequoia Project. Through their own experiences, they discuss TEFCA (Trusted Exchange Framework and Common Agreement), including what it is, how it impacts healthcare providers today, and how it can impact healthcare in the future, both locally and globally.

Tune in to hear Josh, Hans, and Mariann answer these questions: • What is TEFCA? (01:39) • Why is that such an important topic for users and healthcare providers? (03:02) • What role is the Sequoia project playing within this trusted exchange network? (04:44) • What do you see as the ultimate goal in implementing TEFCA? (06:15) • What do you think are the biggest challenge for achieving that goal? (07:55) • What is the next big milestone for TEFCA? (08:47) • What advice would you give healthcare organizations going forward? (10:13) • What does healthcare data-sharing look like over the next 5-to-10 years? (11:48) • Do you believe that U.S. policies like TEFCA have a potential worldwide impact on healthcare exchange? (14:50)

View Details

In this episode, Dick Flanigan, senior vice president, Cerner, is joined by fellow associate Rob Helton, senior director of platform management. They discuss the upcoming bulk API requirement, stemming from the 2015 CEHRT Cures Update, on health systems as well as how this new functionality will help advance innovation in healthcare.

Tune in to hear Dick and Rob answer these questions: • Why are APIs important for the industry? (2:00) • Why are APIs so exciting? (4:45) • What kind of value does Bulk API add to the future? (7:23) • What is FHIR? (8:41) • What is required of health systems when it comes to the January 2023 deadline? (10:40) • What challenges will organizations face, and how is Cerner helping address those challenges? (12:26) • What does the future hold for clients and consumers in an API enabled world? (13:52)

View Details

In this episode, Dick Flanigan, senior vice president, Cerner, is joined by fellow associate Rob Helton, senior director of platform management. They discuss the upcoming bulk API requirement, stemming from the 2015 CEHRT Cures Update, on health systems as well as how this new functionality will help advance innovation in healthcare.

Tune in to hear Dick and Rob answer these questions: • Why are APIs important for the industry? (2:00) • Why are APIs so exciting? (4:45) • What kind of value does Bulk API add to the future? (7:23) • What is FHIR? (8:41) • What is required of health systems when it comes to the January 2023 deadline? (10:40) • What challenges will organizations face, and how is Cerner helping address those challenges? (12:26) • What does the future hold for clients and consumers in an API enabled world? (13:52)

View Details

In this episode, Dick Flanigan, senior vice president, Cerner, is joined by fellow associates Sue Martin, vice president, financial alignment, and Josh Mast, director, regulatory strategy. They discuss the impact of the No Surprises Act (NSA) on health systems as well as how this new federal legislation may help patients avoid unexpected and potentially devastating medical bills.

Tune in to hear Sue and Josh answer these questions: • What healthcare problems does the NSA help solve? (1:29) • Which healthcare players are expected to accomplish the goals of the NSA? (3:42) • How does the NSA impact surprise billing, balance billing and good faith estimates? (5:24) • What challenges are health systems facing as they work to comply with the NSA? (6:47) • What part of the healthcare process will see the greatest workload? (10:44) • What changes can consumers and health systems expect around price transparency? (12:09) • What’s the burden on providers and how can Cerner help? (14:46) • What’s next for the NSA? (19:25)

View Details

In this episode, Dick Flanigan, senior vice president, Cerner, is joined by Nate Shinagawa, FACHE, chief operating officer, Banner Ocotillo Medical Center. They discuss healthcare workforce trends and how organizations can implement strategies around retention, clinician burnout and more.

View Details

In this episode, Bob Robke, vice president, real real-time health system and clinical products, Cerner, is joined by Lisa Gulker, senior director, health system operations and clinical surveillance, Cerner. They discuss COVID-19’s impact on how health system leaders use real-time and predictive data and the challenges of managing scarce and expensive resources to address growing health needs.

View Details

In this episode, Dick Flanigan, senior vice president and Cerner brand ambassador, is joined by Hans Buitendijk, director interoperability strategy, Cerner, for a conversation around the current and future state of data reconciliation, connectivity and usability.

View Details

In this episode, Jessica Herstek, MD, chief medical informatics officer, Children’s National Hospital, joins Lu de Souza, MD, vice president & chief medical officer, Cerner, for a conversation around funding disparities in children’s health innovation. Learn about the unique relationship between Children’s National Hospital and the Bear Institute, which enables the health system to pursue a multifaceted approach to innovation — including a new pediatric accelerator challenge that invites start-ups, student teams, pediatric providers and administrators to collaborate on creative solutions aimed to help close the innovation gap in children’s digital health.

View Details

In this episode, we’re joined by Casey Sansale, senior director & product integration executive, Cerner, for a conversation around the future of ambulatory care and how organizations can optimize their outpatient efforts.

View Details

In this episode, David Harse, vice president and general manager, consumer engagement, Cerner, is joined by Allison Hess, vice president, health innovations, Geisinger, for a conversation around wellness and addressing inequities in healthcare.

View Details

In this episode, five Cerner leaders, Matthew Pickett, senior director, marketing and corporate affairs, Colin Fincham, M.D., senior director and chief medical officer, Dan Catt, director and nursing executive, and healthcare executives Patience Chinwadzimba and Tim James, have a conversation about returning to the frontlines as a nurse in the UK during COVID-19. This podcast was recorded on March 2, 2021, at a time when hospital pressures were particularly acute.

View Details

In this episode, we’re joined by Cerner leaders David Bradshaw, senior vice president, consumer and employer solutions,  and Jessica Oveys, director, product market management, for a conversation around the future of healthcare in a post-pandemic world and the potential impact on consumerism and engagement. Read the show notes: https://www.cerner.com/perspectives/the-tipping-point-of-healthcare-consumerism-and-engagement

View Details

In this episode, we share a sneak peek of a conversation with Cerner leaders Brenna Quinn, senior vice president of revenue cycle, and Steve Colucci, vice president of revenue cycle product, around delivering a healthier bottom line and what to expect at Cerner Health Forum 2021. The full podcast, which includes video, will be available for Cerner Health Forum attendees within the virtual platform. Read the show notes: https://www.cerner.com/perspectives/cerner-health-forum-21-preview-a-healthier-bottom-line Register for Cerner Health Forum: https://www.cerner.com/cernerhealthforum

View Details

In this episode, we share a sneak peek of a conversation with Sam Lambson, vice president, interoperability, Cerner, around going beyond connectivity to true usability and what attendees can expect at Cerner Health Forum 2021. The full podcast, which includes video, will be available for Cerner Health Forum attendees within the virtual platform. Read the show notes: https://www.cerner.com/perspectives/cerner-health-forum-21-preview-right-data-right-place-right-time Register for Cerner Health Forum: https://www.cerner.com/cernerhealthforum

View Details

In this episode, we share a sneak peek of a conversation with Max Reinig, senior vice president, clinical, device integration & interop solutions, Cerner, around enhancing the provider and patient experience and what attendees can expect at Cerner Health Forum 2021. The full podcast, which includes video, will be available for Cerner Health Forum attendees within the virtual platform. Read the show notes: https://www.cerner.com/perspectives/cerner-health-forum-21-preview-improving-clinician-efficiency-and-operational-excellence Register for Cerner Health Forum: https://www.cerner.com/cernerhealthforum

View Details

In this episode, we share a sneak peek of a conversation with Kim Hlobik, senior vice president, Cerner Health Ventures, around advancing data and network strategies and what attendees can expect at Cerner Health Forum 2021. The full podcast, which includes video, will be available for Cerner Health Forum attendees within the virtual platform. Read the show notes: https://www.cerner.com/perspectives/cerner-health-forum-21-preview-advancing-data-and-network-strategies Register for Cerner Health Forum: https://www.cerner.com/cernerhealthforum

View Details

In this episode, Paul Schwartz, director, security solutions, Cerner has a conversation with Randy Rahman, chief information officer, Olathe Health. Read the show notes: https://www.cerner.com/perspectives/covid-19-vaccine-distribution-and-cybersecurity-risks

View Details

In this episode, we share a sneak peek of a conversation with David Bradshaw, Cerner senior vice president, consumer and employer solutions, around consumer engagement and what attendees can expect at Cerner Health Forum 2021. The full podcast, which includes video, will be available for 2021 Cerner Health Forum attendees within the virtual platform. Register for Cerner Health Forum: https://www.cerner.com/cernerhealthforum Read the show notes: https://www.cerner.com/perspectives/cerner-health-forum-21-preview-enhancing-the-consumer-experience

View Details

In this episode, we share a sneak peek of a conversation around healthcare leadership with Lu de Souza, MD, chief medical officer, Cerner, and Tom Lawrie, MD, chief medical officer, Sharp HealthCare in San Diego, California. The full podcast, which includes video, will be available for 2021 Cerner Health Forum attendees within the virtual platform. Register here: https://www.cerner.com/cernerhealthforum Read the podcast show notes: https://www.cerner.com/perspectives/the-importance-of-visible-leadership-in-healthcare

View Details

In this episode, Lu de Souza, MD, chief medical officer, Cerner, has a conversation around the importance of clinician wellness with Jennifer L. Bickel, MD, medical director for the Center for Professional Well-Being at Children’s Mercy Hospital in Kansas City, Missouri. Read the show notes: https://www.cerner.com/perspectives/assessing-and-prioritizing-clinician-wellness

View Details

In this episode, we have a conversation with Julie Crouse, administration coordinator at NorthBay Healthcare in Fairfield, California. She discusses the value of connected technology and data in times of extreme crisis. Read the show notes: https://www.cerner.com/perspectives/a-tale-of-two-crises-and-the-value-of-health-data-interoperability

View Details

In this episode, Christy Dueck, vice president and general manager of research, Cerner, leads a conversation with John Potthoff, CEO, Elligo Health Research, and Scott Rogers, director of innovation, CoxHealth, around how diverse community-based hospitals are a lifeline to saving clinical research, and can help increase patient trust and reduce health disparities. Read the show notes here: https://www.cerner.com/perspectives/how-diverse-community-based-hospitals-are-a-lifeline-to-saving-clinical-research

View Details

In this episode, palliative care leaders from Intermountain Healthcare and Cerner have a conversation about how technology is transforming the advance care planning process for clinicians and patients. Read the show notes here: https://www.cerner.com/perspectives/how-advance-care-planning-is-improving-patient-centered-outcomes-at-intermountain-healthcare

View Details

In this episode, Cerner global leaders Matthew Pickett and Colin Fincham, M.D., are joined by Cerner U.K.’s Andrea Dantas, M.D., director and physician executive, and Charlie Evans, population health analytics team manager, to discuss the role of technology and data in the U.K.’s successful COVID-19 vaccine efforts. Read the show notes: https://www.cerner.com/perspectives/finding-hope-in-the-uk-rapid-covid-19-vaccine-rollout

View Details

Cerner President Donald Trigg talks to Kurt Newman, M.D., president and CEO, Children’s National Hospital in Washington, D.C. Read the show notes here: www.cerner.com/perspectives/the-leadership-behind-better-pediatric-care

View Details

In this episode, Grant Johnson of Cerner leads a conversation with Jim Greer, former health division director for the Wisconsin Department of Corrections, and Tina Norton, a nurse practitioner and senior solution advisor for Cerner who has a decade of experience in correctional health care settings. Read the show notes: https://www.cerner.com/perspectives/using-technology-to-manage-health-care-in-correctional-settings

View Details

In this episode, we speak with Lori Halsey, director of health services for the Independence School District in Missouri. This school district partakes in the Healthe Kids Screenings program, offered by the Cerner Charitable Foundation. Learn more here: https://www.cerner.com/perspectives/improving-childrens-health-with-the-help-of-technology

View Details

In this episode, Cerner global leaders Matthew Pickett and Colin Fincham, M.D., are joined by Praveen Gurpur, M.D, of Cerner India for a conversation about how the COVID-19 pandemic is impacting the world’s second most populous country. Read the show notes: https://www.cerner.com/perspectives/understanding-the-low-covid-19-mortality-rate-in-india

View Details

In this episode, Cerner global leaders Matthew Pickett and Colin Fincham, M.D., are joined by Jason Tee, M.D., of Cerner Malaysia to discuss Asia's yearlong effort to tackle COVID-19. Read the show notes:

View Details

In this episode, two Cerner experts explore the benefits of being current, dive into Cerner’s latest innovation in health care interoperability and provide insight on how to position your organization to embrace the latest technology. Read the show notes: https://www.cerner.com/perspectives/the-value-of-preparing-for-innovation

View Details

In this episode, we hear from Shez Partovi, M.D., worldwide lead of business development for healthcare, life sciences, genomics and medical devices at Amazon Web Services (AWS). Read the show notes: https://www.cerner.com/perspectives/leveraging-interoperability-and-open-platforms-for-better-care

View Details

In this episode, we hear from Cory Costley, senior vice president of devices at Amwell, a leading telehealth platform. Read show notes here: https://www.cerner.com/perspectives/simplifying-telehealth-with-seamless-electronic-health-record-integration

View Details

In this episode, we hear from Aaron Sheedy, chief operating officer and co-founder of the Xealth digital health prescribing platform. Read show notes here: https://www.cerner.com/perspectives/developing-a-high-quality-health-care-app-through-an-efficient-detailed-validation-process

View Details

In this episode, recorded during Hispanic Heritage Month, we’re joined by Oliver Trejo and Luci DeLoach, co-chairs of the Hispanic/Latinx Descent Associate Business Resource Group at Cerner.

View Details

In this episode, Cerner global leaders Matthew Pickett and Colin Fincham, MD, are joined by Mohamed AI Rayyes, MD, senior physician executive, Cerner Middle East & Africa.

View Details

In this episode, Cerner leaders discuss how electronic health records and other dynamic innovations can support and further bolster public health efforts. Read show notes here: https://www.cerner.com/perspectives/managing-public-health-with-technology-and-data

View Details

In this episode, global leaders at Cerner provide insights into Sweden's strategy for tackling the COVID-19 pandemic. Read the show notes: https://www.cerner.com/perspectives/exploring-the-sweden-relaxed-approach-to-covid-19

View Details

In this episode, we discuss Cerner Health Conference 2020 with senior vice president and chief marketing officer Darrell Johnson. Read the show notes here: https://www.cerner.com/perspectives/why-you-do-not-want-to-miss-cerner-health-conference-2020

View Details

In this episode, John Rekart, Ph.D., of Cerner leads a conversation about how technology and data can help identify those who may be high-risk for suicidal behavior. He is joined by Brian Kay of Rogers Behavioral Health and David Leidner, Ph.D., of the California Department of Corrections and Rehabilitation. Read the show notes: https://www.cerner.com/perspectives/technology-as-a-lifeline-for-suicide-prevention

View Details

In this episode, Cerner global leaders Matthew Pickett and Colin Fincham, MD, have a conversation about Australia’s response to the COVID-19 pandemic with Monica Trujillo, MD, senior director and chief medical officer for Cerner Australia and Asia Pacific. Read the show notes: https://www.cerner.com/perspectives/australia-covid-19-lockdowns

View Details

In this episode, health care thought leader John Glaser leads a conversation with Dr. Tanuj Gupta, vice president of intelligence at Cerner, on the impact that COVID-19 is having on artificial intelligence and machine learning in health care and the outlook for these technologies.

View Details

In this episode, Matthew Pickett, senior director of marketing at Cerner, and Dr. Colin Fincham, Cerner senior director and chief medical officer, discuss the international impact of COVID-19. Read the show notes: https://www.cerner.com/perspectives/covid-19-global-impact-on-health-care

View Details

In this episode, we share an American Medical Informatics Association teleconference that features a discussion with leaders from the Duke Clinical Research Institute around how an EHR-enabled Learning Health Network can move the needle on COVID-19 research.

View Details

In this episode, we talk to Dick Flanigan, senior vice president of strategy, policy and regulation, Cerner.

View Details

In this episode, we talk to Amy Hoey, executive vice president and chief operating officer of Lowell General Hospital in Lowell, Massachusetts. Read the show notes: https://www.cerner.com/perspectives/strategies-for-uplifting-staff-morale-during-covid-19

View Details

2020 marks 30 years since the signing of the Americans with Disabilities Act (ADA). In this episode, we talk to Andrea Fox and Blake Richardson, co-chairs of the Cerner associate business resource group for people with disabilities. Read the show notes: https://www.cerner.com/perspectives/empowering-people-with-disabilities-in-health-care-and-tech

View Details

In this episode, Cerner's Hans Buitendijk discusses how hospitals and health systems are dealing with the dual risks of natural disasters and the COVID-19 pandemic.

View Details

In this episode, Daniel Thode, leader of Cerner’s efforts with the Defense and Military Health community, talks to Shannon Razsadin, executive director, Military Family Advisory Network(MFA). Cerner is a presenting sponsor of MFAN’s 2019 Military Family Support Programming Survey, which offers a comprehensive understanding of the health care and social needs of military and Veteran families.

View Details

In this episode, we honor Pride Month with Nick Vargo and Crystal Denson, co-chairs of the Cerner LGBTQIA associate business resource group. Read the show notes: https://www.cerner.com/perspectives/advancing-LGBTQIA-diversity-equity-and-inclusion-in-health-care-and-tech

View Details

In this episode, Cerner senior vice president Dick Flanigan has a conversation with two central Missouri health care executives, Jonathan Curtright, CEO of MU Health Care, and Gaspare Calvaruso, president of Capital Region Medical Center. Read the show notes here: https://www.cerner.com/perspectives/reopening-hospital-services-during-covid-19-two-executive-takes

View Details

In this episode, Shanna Adamic, executive director of Cerner’s First Hand, joins us during Brain Tumor Awareness Month to share her personal story of being a brain tumor survivor and the important role that telehealth – and her own advocacy – played in her journey. Read the show notes: https://www.cerner.com/perspectives/a-patients-perspective-on-the-power-of-telehealth

View Details

May is Mental Health Awareness Month, and in this episode, we’re joined by two Cerner behavioral health experts, John Rekart, PhD, and Danny Gladden, MBA, MSW, LCSW, for a discussion on how the health care industry can best support clinician wellness through the challenges of COVID-19.

View Details

In this episode, leaders from the Federal Electronic Health Record Modernization program office discuss the U.S. Department of Defense and the U.S. Department of Veterans Affairs' new joint health information exchange.

View Details

In this episode, we celebrate International Nurses Day and Florence Nightingale’s 200th birthday with a conversation between two nursing leaders, Gina Marone of Einstein Healthcare Network in Philadelphia and Cerner's Constance McLaughlin.

View Details

In this episode, we’re joined by Dick Flanigan who is leading Cerner’s COVID-19 pandemic response, working to help hospitals and health system leaders around the world navigate the many changes of the public health crisis.

View Details

In this episode, we talk to Dr. Jeetu Nanda, a Cerner physician executive who’s practicing in the St. Louis, Missouri area. Dr. Nanda shares his experiences on the frontlines of the COVID-19 pandemic and his predictions on how this crisis will transform the future of health care. Read the show notes here: https://www.cerner.com/perspectives/a-personal-account-from-a-physician-on-the-frontlines-of-covid-19

View Details

In this episode, CommonWell's Paul Wilder and Cerner's Kashif Rathore discuss what’s next for health care interoperability and the impact on patients, providers and health systems. Read the show notes here: https://www.cerner.com/blog/empowering-truly-open-and-interoperable-health-care

View Details

In this episode, we’re joined by Cerner’s Meg Marshall and Dick Flanigan. They share their expertise on what’s in the Office of the National Coordinator for Health Information Technology’s final interoperability and information blocking rules and Cerner's continued commitment to interoperability and adhering to the new requirements.

View Details

In this episode, Nate Kelly, Cerner vice president and health network general manager, talks to Mike Seda, senior director of the Health Alliance at the Tiger Institute for Health Innovation in Columbia, Missouri. Read the show notes: https://www.cerner.com/blog/improving-patient-care-with-a-connected-health-network-strategy

View Details

In this episode, Cerner’s David Wilcox talks to Teresa Freeman, vice president, chief nursing officer and chief clinical informatics officer for West Tennessee Healthcare. In 2019, West Tennessee Healthcare achieved zero nursing citations from the Joint Commission. Read the show notes: https://www.cerner.com/blog/how-streamlining-nursing-documentation-can-help-health-systems-provide-safer-care

View Details

In this episode, the co-chairs of Cerner’s Association Business Resource Group for women have a roundtable discussion about diversity, inclusion and equity in health care and tech. Read the show notes here: https://www.cerner.com/blog/advancing-diversity-inclusion-and-equity-for-women-in-health-and-tech

View Details

In this episode, Dick Flanigan, Cerner’s senior vice president of ITWorksSM, talks to Mike Wallace, president and CEO of Fort HealthCare, a community hospital in southern Wisconsin. Read the episode show notes here: https://www.cerner.com/blog/how-can-hospitals-better-engage-patients-and-providers-in-their-health

View Details

In this episode, we talk to Jean-Claude Saghbini, chief technology officer for the health division of Wolters Kluwer. He explains why embracing an open culture is an important step toward advancing AI and machine learning, and helping organizations meet the ever-evolving demands of health care. Read the show notes: https://www.cerner.com/blog/how-an-open-ehr-advances-ai-and-machine-learning-in-health-care

View Details

In this episode, Dick Flanigan, senior vice president of ITWorks at Cerner, talks to Meg Marshall, Cerner’s senior director of public policy and government affairs, about how the presidential election might impact health care legislation. Read the show notes: https://www.cerner.com/blog/an-early-look-how-will-the-2020-election-impact-health-care-policy

View Details

In this episode, Dr. Jigar Patel of Cerner Government Services talks to Dr. Matt Miller and Dr. Stephen Hunt of the U.S. Department of Veterans Affairs. They discuss how a modern military electronic health record can help prevent suicide and opioid abuse among Service members and Veterans. Read the show notes here: www.cerner.com/blog/combatting-veteran-and-service-member-suicide-and-opioid-abuse-with-a-modern-ehr.

View Details

In this episode, we talk to Sherri Hess, chief nursing informatics officer at Banner Health

View Details

In this episode, we’re joined by Dr. Srinivasan Suresh, vice president, CIO and CMIO at UPMC Children's Hospital of Pittsburgh.

View Details

In this episode, we’re joined by Jane Sarasohn-Kahn, a health economist, advisor and trend weaver.

View Details

In this episode, Chris Higginbotham, Cerner’s director of change management, sits down with Jill Draime, acting executive director of change management for the military’s Office of Electronic Health Record Modernization.

View Details

In this episode, Sue Lundquist, director and regional clinical executive at Cerner, talks to Lori Dunivan, regional nursing informatics officer for Northern Light Health.

View Details

In this episode, we talk to Erin Smith, manager and senior pharmacist for Cerner’s four on-site pharmacies.

View Details

In this episode, Mark Mellott of Cerner Government Services sits down with Intermountain Healthcare's Vice President and CIO, Marc Probst. Marc is known as a tireless advocate for using technology to enhance patient care quality and to lower the cost of care. He’s also a member of the Cerner Government Advisory Board.

View Details

In this episode, we’re joined by Morgan Waller, director of telemedicine business and operations at Children’s Mercy Kansas City.

View Details

In this episode, we celebrate World Usability Day. Cerner's Paul Weaver shares how UX design can help develop a smarter health care landscape and address industry challenges.

View Details

In this episode, Mark Mellott of Cerner Government Services has a conversation with two combat Veterans who are members of the Cerner Advisory Board: retired United States Army Col. Greg Gadson and Dr. James Peake, retired lieutenant general and former United States Secretary of Veterans Affairs.

View Details

In this episode, we’re joined by Nate Kelly, senior director and GM for Health Networks at Cerner.

View Details

In this episode, Travis Dalton, president for Cerner Government Services, talks to Mr. William Tinston, program executive officer for Defense Healthcare Management Systems, and Mr. John Windom, executive director for VA’s Office of Electronic Health Record Modernization.

View Details

In this episode, we sit down with Tamara StClaire, a digital health advisor for 2Morrow, Inc. and senior vice president and chief strategy and innovation officer at GuideWell.

View Details

In this episode, we have a conversation with Dr. Srinivasan Suresh, vice president, CIO and CMIO at UPMC Children's Hospital of Pittsburgh.

View Details

The final day of #CHC19 featured power sessions that addressed AI and machine learning and the now and next of health care policy. On this episode, we're joined by Chad Ruoff, vice president, Cerner Government Services, Dick Flanigan, senior vice president, ITWorks and Dr. Dermot O’Riordan, chief clinical information officer, West Suffolk NHS, to discuss their impressions of the third day of the Cerner Health Conference.

View Details

From Chairman and CEO Brent Shafer's keynote address, to power sessions that addressed harnessing the cloud, building a healthier bottom lines, creating a modern customer experience and value-based care, there was much to be discussed from Day 2 of #CHC19. We are joined by Cletis Earle, SVP and CIO of Kaleida Health; Emil Peters, President of Cerner Global and Nate Kelley, Senior Director of Hospital Operations at Cerner to discuss their impressions of the second day of Cerner's Health Conference.

View Details

From the Revenue Management and Cerner Physician Community Forums to our Monday keynotes and Solutions Gallery floor opening , there was much to be discussed from Day 1 of #CHC19. We are joined by Jane Sarasohn-Kahn, Health Economist and Founder of Think Health; Dr. Emily Webber, CMIO of IU Health and Dr. Lu de Souza, Sr. Director and Chief Medical Officer with Cerner to discuss their impressions of the first day of Cerner's Health Conference.

View Details

In this episode, we’re joined by Ravi Badh, manager of business intelligence and clinical analytics at Children’s National, and Paul Lampi, director of enterprise analytics and reporting at Memorial Hermann. https://www.cerner.com/blog/eliminating-data-silos-to-improve-strategies-and-patient-outcomes

View Details

On this episode, Sonia Pagliaroli, chief nursing officer for Cerner Canada, talks to Samantha Stockand, informaticist from Vancouver Island Health Authority in British Columbia, Canada.

View Details

On this episode, Darren Nipper of Cerner Learning Services talks to two leaders from St. John’s Health in Jackson, Wyoming: Chief Information Officer Lance Spranger and Susan Freeze, a registered nurse and informatics analyst.

View Details

In this episode, we’re joined by Atrium Health's Becky Fox to discuss why providers need to balance business, strategic and financial skills with clinical knowledge.

View Details

On this episode, we are joined by Brian Mack, manager of marketing and communications at Great Lakes Health Connect, a nonprofit organization in Grand Rapids, Michigan that offers a portfolio of health information exchange products and services.

View Details

On this episode, Andrea Hendricks, Cerner’s global leader for diversity and inclusion strategy, talks to Wendy Doyle, president and CEO of the Women’s Foundation, an organization that promotes equity and opportunities for women of all ages.

View Details

On the final episode of our four-part series on the opioid crisis, Meg Marshall, Cerner’s senior director of public policy, talks to Russ Branzell, CEO and president of the College of Healthcare Information Management Executives (CHIME). https://www.cerner.com/blog/can-federal-laws-tackle-the-opioid-crisis

View Details

On this episode, the third in a four-part series on the opioid epidemic, we’re joined by Kashif Rathore, Cerner’s vice president of interoperability, and Ken Whittemore Jr., vice president of Professional and Regulatory Affairs at Surescripts.

View Details

On this episode, the second in a four-part series on the opioid crisis, we are joined by Alan Staples, a leader in Cerner’s opioid management and patient safety strategy. https://www.cerner.com/blog/using-technology-and-data-analytics-to-battle-the-opioid-crisis

View Details

On this episode, we start a four-part series on the opioid crisis. We are joined by Alan Staples and Leslie Lindsey ─ two of Cerner’s experts on patient safety ─ and Dr. Mike Fadden, Cerner chief medical officer. https://www.cerner.com/blog/the-impact-of-opioid-addiction-on-patients-providers-and-communities

View Details

Mark Mellott of Cerner Government Services talks to Cerner Government Advisory Board member General Don Scott about health care for U.S. Service members and Veterans.

View Details

On this episode, Cerner's Mark Mellott talks to Cerner Government Advisory Board member Patrick J. Murphy about the importance of the Department of Veterans Affairs(VA)Electronic Health Record Modernization(EHRM)program.

View Details

On this episode, we talk to Dr. Nick van Terheyden, founder and CEO of Incremental Healthcare. He discusses why a global outlook on health care is crucial to delivering smarter care and better patient outcomes.

View Details

In this episode, Cerner's Jenny Horn talks to Marjorie McEttrick-Maloney and Ellen Murphy of Shriners Hospitals for Children about how implementing the Essential Clinical Dataset (ECD) has impacted their nurses and the patients and families in their care.

View Details

Sarah Toy-Ding and Tiffany Shields of CommonSpirit Health answer questions about how their organization used a Substitutable Medical Applications and Reusable Technologies (SMART) health IT app on Fast Healthcare Interoperability Resources (FHIR- pronounced FIRE) within the electronic health record (EHR) to support patients taking their medicine as prescribed.

View Details

In this episode, we’re joined by leaders from two organizations to discuss the benefits and challenges of bundled payments. Jennifer Waterbury is senior bundled payment engineer for AdventHealth, a health care system with facilities in nine states. Mark Hiller is vice president of bundled payment services at Premier, a health care improvement company that unites approximately 4,000 U.S. hospitals and health systems, and 165,000 other providers and organizations.

View Details

On this episode of Perspectives on Health and Tech, Chelsea Bressers, senior director and sales leader at Cerner, talks to Tim Putnam, president and CEO of Margaret Mary Health in Batesville, Indiana, a hospital that serves more than 65,000 residents. They discuss how population health strategies can help hospitals overcome the challenges of rural health care.

View Details

On this episode of Perspectives on Health and Tech, we’re joined by Cerner's Dr. Steve Arendt and Dani Riecke. They discuss antimicrobial stewardship guidelines that health care systems should follow to deliver better patient outcomes, reduce microbial resistance and decrease the spread of infections.

View Details

On this episode of Perspectives on Health and Tech, we’re joined by Truman Medical Centers' Joanne Hatfield to discuss how the organization has found success with its opioid stewardship services.

View Details

On this episode of Perspectives on Health and Tech, we are joined by Brian Eastwood, a content strategist at ReviveHealth, a full-service agency focused on the intersection of health care delivery, finance and innovation. Brian discusses how technology can improve engagement for providers and patients alike.

View Details

On this episode of Perspectives on Health & Tech, we are joined by Janae Sharp, health care editor at Sharp Index, her nonprofit dedicated to reducing physician suicide through awareness and data science. She is here to talk about the epidemic of physician burnout and steps that can be taken to reduce this serious problem.

View Details

In this episode of Perspectives on Health and Tech, we’re joined by Robert Altemose, the director of clinical operations analytics for AdventHealth. Robert talks about how moving from retroactive to near and real-time data analytics can empower clinicians to provide a higher quality of care.

View Details

On this episode of Perspectives on Health and Tech, we are joined by Lisa Gulker, Cerner’s senior director of Hospital Operations, and Jen Fogel, vice president and Regional Nursing Informatics Officer for Northern Light Health, the most expansive integrated health care system in Maine. Jen and Lisa discuss how nursing leaders can use technology to enhance care delivery, reduce nurse burnout and build a culture of innovation within their organizations.

View Details

On this episode of Perspectives on Health and Tech, we are joined by Danielle Siarri, a registered nurse with experience ranging from the hospital setting of transplants and trauma to case manager in a corporate environment. Danielle has a Master of Science in Nursing Informatics from the University of Pittsburgh and is the lead publisher at InnoNurse, a source for nursing informatics news and insights. She is here to discuss the role of nursing informatics in care today.

View Details

In this episode of Perspectives on Health and Tech, we are joined by Darinda Sutton, vice president and chief nursing officer for Cerner Premier and Foundation, and Amy Rosa, vice president and chief nursing information officer for Baptist Health in Jacksonville, Florida. They talk about Baptist Health’s experience as a member of the Essential Clinical Dataset (ECD) Collaborative and how the Adult Admission ECD is improving care team and patient satisfaction.

View Details

On this episode of Perspectives on Health and Tech, we are joined by Dr. James Peake, member of Cerner’s VA Advisory Group and senior vice president at CGI Federal. Interviewed by Meg Marshall, senior director of Cerner Public Policy, Dr. Peake shares his insights on how VA’s electronic health record modernization will ultimately improve the health and well-being of U.S. Veterans and change the way care is delivered in both public and private care settings.

View Details

On this episode of Perspectives on Health and Tech, we are joined by Teri Meintel, principal financial alignment executive at Cerner, to discuss the importance of Patient Access and the impact it can have on an entire organization.

View Details

On this episode of Perspectives on Health and Tech, we are joined by Dr. William Holland, CMIO and vice president of care management at Banner Health, and Dr. Lu de Souza, chief medical officer and senior director of Cerner’s Physician Alignment Organization. They discuss the current state of physician burnout and what can be done to reduce the contributing factors.

View Details

On this episode of Perspectives on Health and Tech, we are joined by Julie Stoner, an executive with Cerner Government Services – a member of the Leidos Partnership for Defense Health - and Ms. Stacy Cummings, former program executive officer for Defense Healthcare Management Systems. They discuss MHS GENESIS, an integrated electronic health and dental record solution that will be deployed to all military hospitals and clinics around the world.

View Details

On this episode of Perspectives on Health and Tech, we are joined by Eva Karp, Cerner’s senior vice president and chief clinical and patient safety officer. Eva discusses how health IT tools can help organizations improve patient safety.

View Details

On this episode of the Perspectives on Health and Tech podcast, we are joined by Dr. Lu de Souza, senior director and chief medical officer of Cerner’s west division of physician executives. She discusses physician burnout, impacts it has on health care and solutions to the problem.

View Details

On this episode of Perspectives on Health and Tech, we are joined by David Harlow, principal at The Harlow Group. David is a health care lawyer and consultant with more than three decades of public and private sector experience, which has provided him with a unique perspective on the legal, policy and business issues that face the health care community.

View Details

In this third installment of a three-part series on the Perspectives on Health and Tech podcast, we’re delivering insights from the showroom floor at North America’s largest health care conference.

View Details

In this second installment of a three-part series on the Perspectives on Health and Tech podcast, we’re delivering insights from the showroom floor at North America’s largest health care conference.

View Details

In this first installment of a three-part series on the Perspectives on Health and Tech podcast, we’re delivering insights from the showroom floor at North America’s largest health care conference

View Details

In this episode of the Perspectives on Health and Tech podcast, Andrea Hendricks, Cerner’s senior executive director of diversity and inclusion strategy discusses how the health care and health IT industries can cultivate more diverse and inclusive workplaces.

View Details

In this episode of Perspectives on Health and Tech, we’re joined by Bridget Gibbons, principal, Onward HealthCare Consulting, LLC and Mike Heckman, vice president and general manager, Cerner Population Health Services. They are here to talk about how member organizations and employers can effectively engage employees in their health.

View Details

On this episode of The Cerner Podcast, clinical decision support (CDS) experts Dwayne Hoelscher and Stephanie H. Hoelscher discuss how CDS is a powerful tool in combating infectious diseases.

View Details

In this episode of The Cerner Podcast, we’re joined by Richard Jones, CEO of Essence Healthcare and chief corporate development officer of Lumeris, and David Raney, vice president, CoxHealth Network, to discuss their experiences and success in the provider-sponsored health plan market.

View Details

In this episode of The Cerner Podcast, we’re joined by Keith Perry, senior vice president and CIO at St. Jude Children's Research Hospital. Keith discusses the hospital's interoperability initiative designed to integrate the EHR with bedside patient care devices for infusion management and devices used for vitals collection.

View Details

In this episode of The Cerner Podcast, we’re joined by Georgia Brown, a solution executive with analytics and community care at Cerner. Georgia has over 20 years of experience developing, growing and aligning organizations, and has recently joined Cerner to support the Long-Term and Post-Acute Care (LTPAC) organization.

View Details

Ep. 105: Brad Myers and Bushra Muraywid on the ViPRx Virtual Pharmacy Program by Cerner

View Details

As a leading organization, Missouri Consolidated Health Care Plan (MCHCP) considers behavioral health a key area of focus for the health and well-being of its employees. On this episode of The Cerner Podcast, Julie Watson, former chief population health officer with MCHCP, explains how addressing mental illness in the workplace can help employees live happier, healthier lives.

View Details

In this episode of The Cerner Podcast, we’re joined by Teryl Eisinger, executive director at National Organization of State Offices of Rural Health (NOSORH), the membership association of the country’s 50 State Offices of Rural Health. Teryl discusses the importance of National Rural Health Day, which takes place on the third Thursday of November each year.

View Details

In this episode of The Cerner Podcast, John Windom, executive director of VA’s Office of Electronic Health Record Modernization, is with us to talk about how he anticipates this will help Veterans and their providers, and move the bar with national interoperability and other VA health priorities.

View Details

The concept of one-size-fits-all might work as a fashion trend, but it isn’t adequate in the varied world of health care. As clinicians seek out ways to be more efficient and improve the patient experience, precision medicine—which considers genes, environment and lifestyle differences among individuals—is an emerging approach for better disease diagnosis, treatment and prevention.

Although there are some barriers that need to be addressed and much more to learn, the field of precision medicine has the potential to create positive, radical changes in care delivery over the next decade. In this episode of The Cerner Podcast, we’re joined by Pete Celano, director of consumer health initiatives at MedStar Health. MedStar Health is a non-profit, community-based health system serving the Maryland and Washington D.C. region. Pete is here to talk about how innovations in health IT are pushing precision medicine forward and the opportunities for future growth in this sector.

View Details

Stacy Cummings, program executive officer for the Defense Healthcare Management Systems, joins The Cerner Podcast to discuss MHS GENESIS, a modernized electronic health record that is posed to deliver smarter, safer care to military health facilities around the world.

View Details

The industrywide shift to value-based care means that patient engagement is more important now than ever before. For the modern health care consumer, though, sometimes a patient portal isn’t enough – and hospitals and health care systems must look beyond the portal and the EHR to develop patient loyalty.

Enter Customer Relationship Management – or CRM – systems. Traditionally thought of as a sales and marketing tool, CRMs are now becoming popular in the health care industry as a way to boost patient engagement. In this episode of The Cerner Podcast, we’re joined by Susan Collins, vice president and general manager over health care and life sciences at Salesforce. Salesforce is a cloud-computing and CRM company headquartered in San Francisco.

View Details

In this special edition episode of The Cerner Podcast, we bring insights from the 2018 Cerner Health Conference in Kansas City, Missouri, where more than 12,000 attendees from across the country and the globe have come together to learn and network. Sit at the table with us as we have conversations with health care leaders, Cerner clients and industry influencers. We’ll be covering health IT trends and focusing on this year’s CHC theme of “Smarter Care.”

In Thursday's episode, we hear from Michelle Rathman, rural health strategist and influencer. Since founding Impact! Communications in 1989, Michelle’s work has made her an invaluable voice among rural health advocates. Michelle’s deep-seated experience and tireless efforts to improve the health care experience for rural populations have helped countless critical access and rural health systems, hospitals, clinics and practices to improve their communication strategies.

We also welcome Emil Peters, president of Cerner Global. Emil shares how he's watched CHC evolve in his decade-spanning career with Cerner and talks about how the health care industry is changing -- and how health care providers and IT organizations must change with it.

View Details

In this special edition episode of The Cerner Podcast, we bring insights from the 2018 Cerner Health Conference in Kansas City, Missouri, where more than 12,000 attendees from across the country and the globe have come together to learn and network. Sit at the table with us as we have conversations with health care leaders, Cerner clients and industry influencers. We’ll be covering health IT trends and focusing on this year’s CHC theme of “Smarter Care.”

In Wednesday's episode, you'll hear from Mark Winden, director and solution executive for Cerner’s cardiovascular solutions; Meg Marshall, Cerner’s Senior Director for Public Policy and Government Strategist; and Dr. Dermot O’Riordan, surgeon and chief clinical information officer from West Suffolk NHS.

View Details

In this special edition episode of The Cerner Podcast, we bring insights from the 2018 Cerner Health Conference in Kansas City, Missouri, where more than 12,000 attendees from across the country and the globe have come together to learn and network. Sit at the table with us as we have conversations with health care leaders, Cerner clients and industry influencers. We’ll be covering health IT trends and focusing on this year’s CHC theme of “Smarter Care.”

In Tuesday's episode, you'll hear from Bill Conway, general manager of provider solutions from American Well; Kashif Rathore, Cerner’s Vice President of Interoperability; and Dr. Paul Fu, Jr., Chief Medical Informatics Officer at Harbor-UCLA Medical Center.

View Details

We’re less than a week away from Cerner Health Conference, where we’ll welcome clients, partners and industry experts to Kansas City for three days of education, innovative technology and networking. Each year, thousands of clients rely on CHC to share insights and stay up to date on new and existing trends impacting our industry, as well as tips and tricks to advance their day jobs. In this episode, we’ll hear from Cerner’s Chief Client Officer John Peterzalek on the opportunity CHC offers for bringing health care leaders together, as well as this year’s focus on “Smarter Care.” We’ll also hear from Melissa Hendricks, who leads Cerner’s worldwide marketing communications, on the new era of health care consumerism. On this special episode of The Cerner Podcast, John and Melissa discuss:

• “Smarter Care” as a theme and what it means to Cerner and you personally • Current trends in health care and where we will see that at CHC • How the consumerization of health care is reshaping the industry • Final thoughts leading into CHC

View Details

Roughly one in every six Americans (or approximately 51 million people) live in rural areas and depend upon the hospital in their community. However, rural hospitals face more and more closures with more than 120 rural hospitals shutting their doors since 2005. And when a hospital closes in a rural community, the impact reaches far beyond the increasingly limited options for health care that population faces.

The National Rural Health Association (NRHA) is dedicated to fighting for a better future in rural America by providing leadership on rural health issues through advocacy, communications, education and research. In this episode of The Cerner Podcast, we’re joined by Alan Morgan, NRHA chief executive officer. Alan discusses the challenges that rural health care providers face and how they can position themselves to overcome some of these obstacles moving forward.

View Details

As patients, we’ve all been to the pharmacy to pick up a prescription for ourselves or loved ones, only to feel a little bit of sticker shock at the price of the medication. For many patients, this means facing a difficult choice: to either make a sacrifice so they may purchase their medication and adhere to their treatment regimen, or to not fill the prescription due to the financial burden. And as spending on medications in the United States increases with each passing year, the need for drug pricing transparency also increases.

In this episode of The Cerner Podcast, we’re joined by Margaux Currie, Director of Product Innovation at Surescripts. Margaux leads Surescripts’ Real-Time Prescription Benefit, a Cerner solution powered by Surescripts’ network. We’re also joined by Kashif Rathore, Vice President of Interoperability at Cerner. Margaux and Kashif are here to talk about how hospitals and health care systems can adapt to the industry’s needs and consumer expectations pertaining prescription price transparency.

View Details

Change is a simple word, but it can also be a scary one – especially because new systems, strategies and leadership can be disruptive to the established status quo. But even with some disruption, change doesn't have to be a bad thing. Cerner is pleased to welcome Jeremy Gutsche as our keynote speaker at this year’s Revenue Management Symposium at the 2018 Cerner Health Conference. Jeremy is a New York Times bestselling author, award-winning innovation expert and the founder of TrendHunter.com, the world's #1 most popular trend website. Today, over 500 brands, billionaires and CEOs rely on his unique expertise to find better ideas faster. On The Cerner Podcast, Jeremy will be sharing actionable ideas on how to adapt to change faster, and how it can set the stage for innovation and business transformation in any industry.

View Details

Ep. 91: UMKC Bloch School of Management's Brian Klaas on Workforce Development by Cerner

View Details

Today, consumers are taking control of their own health and data, big brands are partnering and health systems are reacting to meet the needs of the patient. In some cases, the needs of the patient are addressed in the form of a hybrid clinic.

View Details

When the term “machine learning” was originally coined in the late 1950s, the field was little more than a computer science theory being applied to rudimentary data processors that filled entire rooms. Today, machine learning is one of the most exciting and innovative areas of health care, with the potential to make sweeping improvements to clinical decision support, imaging analytics, precision medicine and more.

While the health care industry has a great deal of work ahead in designing and implementing applications for machine learning, it is easy to forget that many organizations have already implemented advanced analytics tools that are making a difference in hospitals, labs and clinics.

In this episode of The Cerner Podcast, we’re joined by Liz Clements, a business architect at Geisinger Health, a Pennsylvania-based health care system widely recognized for its innovative use of the electronic health record and the development of innovative care delivery models.

View Details

Wearable health and fitness technology has exploded in popularity with consumers – and now, the health care industry is beginning to see an opportunity to integrate the devices into the continuum of care. As a leading global wearables brand, Fitbit designs products and experiences that track and provide motivation for everyday health and fitness. In this episode of The Cerner Podcast, we’re joined by Amy McDonough, the chief operating officer of Fitbit Health Solutions. She discusses the real impact that wearable technology can have on patient outcomes and where connected devices are heading next in the industry.

View Details

If you’ve ever received an email survey after making a purchase or taking a trip, called customer service with a problem, or downloaded a mobile app from a company to get better service, deals, or information, you’ve been the beneficiary of Customer Relationship Management, or CRM.

CRM began as simple contact management and sales force automation – an application for sales people to follow their contacts and manage their sales process. But as the business of selling shifted to creating happy, successful customers, companies needed more than just a sales tool. Today, not only have the components of CRM grown, but the CRM customer base has expanded.

In this episode of The Cerner Podcast, we’re joined by Dr. Josh Newman, the chief medical officer at Salesforce. Salesforce is a cloud-computing and CRM company headquartered in San Francisco. He discusses the intersection of health care and CRM.

View Details

In today’s constantly evolving health care industry, proper and accurate clinical documentation is more important than ever. Nurses, in particular, are responsible for a bulk of patient care and record-keeping.

Atrium Health realized this, and recently, the organization embarked on a three-year clinical documentation optimization project to improve the workflow of nurses. Today on The Cerner Podcast, we’re joined by Becky Fox, chief nursing information officer and assistant vice president at Atrium Health. She discusswa how her organization leveraged data and analytics during the optimization process and what training for nursing and clinical staff looked like.

View Details

Our environment can determine so much about our lifestyle and habits. Without the proper infrastructure to support community activity and health, any number of complicated issues can take over the population. For example, unwalkable distances between shops and resources can encourage isolation and sedentary habits, which can contribute to serious health problems for a population.

Enter urban planning. In the 1800s, urban planning began as a way to combat unsanitary housing practices and disease spread, and was tied closely to public health initiatives. Today, we’re seeing the rise of that relationship once more, as consumerism rises in the health care industry and urban planning adapts to the evolution of technology.

In this episode of The Cerner Podcast, we’re joined by John Curran, the real estate portfolio manager at The Downtown Project in Las Vegas, who also has a background in urban planning. Downtown Project is a privately-funded, for-profit organization dedicated to helping revitalize part of downtown Vegas by investing in people and projects.

View Details

Centrus Health Kansas City is a clinically integrated, physician-led network, comprised of more than 1,600 physicians, representing the employed medical groups of North Kansas City Hospital, Shawnee Mission Health and The University of Kansas Health System, and independent physicians including the Kansas City Metropolitan Physician Association. Recently, Centrus Health announced a new project: It would use Cerner’s technological tools and analytical capabilities to create a population health management program that will advance value-based health care delivery in Kansas City.

In this episode of The Cerner Podcast, we’re joined by Chris Wilson, executive director at Centrus Health. He discusses the intersection between population health management, value-based care and incentives for health care providers and patients alike.

View Details

Incident response planning helps health care organizations prepare for security and compliance incidents, including the occurrence of external attacks. A well-maintained and properly executed plan has the ability to provide enormous cost reduction for an organization, but this requires considerable research, development and testing.

In this episode of The Cerner Podcast, we’re joined by Nolan Garrett, the CEO at Intrinium Consulting and previously the chief information security officer at Children’s Hospital Los Angeles. Founded in 1901, CHLA is the first and largest pediatric hospital in southern California, offering more than 350 pediatric specialty programs.

View Details

Electronic health information exchanges (HIEs) allow doctors, nurses, pharmacists, other health care providers and patients to appropriately access and securely share a patient’s vital medical information electronically—improving the speed, quality, safety and cost of patient care. HIEs empower the appropriate, timely sharing of vital patient information between organizations, which can better inform decision making at the point of care. There’s even more potential for HIEs to impact outcomes when it comes to disaster preparedness, as they have the potential to provide timely access to clinical information in response to a disaster.

In 2017, Dignity Health, a California-based not-for-profit organization operating hospitals and care facilities in three states, decided to connect all the eHealth exchange partners enrolled through their HIE to CA Pulse, an emergency management service that provides information to first responders and hospitals. In this episode of The Cerner Podcast, we're joined by Sean Turner, the senior director for interoperability and population health IT at Dignity Health. He discusses this project and how health care organizations can leverage HIEs for disaster preparedness.

View Details

Information technology is the nucleus in the lives of many -- whether that's ensuring our pets don’t get lost through digital trackers, using wearable devices to monitor our health or in our daily communications with one another. The same can be said for how IT operates across health care – at the very core of quality, safety and value, if executed correctly.

In this episode of The Cerner Podcast, we’re joined by Bryan Bliven, chief information officer at University of Missouri Health. Bryan discusses the role associates with IT expertise can play across the health care spectrum, the impact they can have if positioned properly and how a quality improvement tracker can tie results into operations and employee reviews.

View Details

Most of us are familiar with the “Triple Aim,” where health care providers hope to improve the patient experience, create better health outcomes and lower health care cost. Recently, the industry has added a fourth aim to this list: to improve the work life of our providers, including clinicians, nurses and other care team members.

Catering to this “Quadruple Aim” requires a complex process for data mining and data management. This calls for a cross-functional team that can drive these processes to meet the needs of health care leaders and administrators. Ultimately, an accessible and longitudinal view of personal medical records can lead to better and more cost-effective care.

In recent years, Memorial Hermann Health System has built a population health strategy that aims to improve physician and patient experience while reducing costs. Memorial Hermann is comprised of 16 hospitals throughout Southeast Texas and is the largest not-for-profit health care system in the state.

In this episode of The Cerner Podcast, we’re joined by two members of the Memorial Hermann Health Care System who have worked diligently to advance the health of the system’s patients and members. Angie Massey is the director of strategic analytics for the population health services organization, and Paul Lampi is the director of enterprise analytics and reporting.

View Details

We’ve witnessed disruptions across various industries and watched how once-powerful brands – like Kodak or Blockbuster, for example – have fallen due to lack of innovation or change to meet consumer demand. Today, modern technology has armed consumers with information right at their fingertips, resulting in shifting expectations – particularly when it comes to health care. This has caused waves of transformation throughout the health care industry.

As health care organizations consider how to adapt to consumer demand, it’s important that we’re considering all angles and understanding who the different health care consumers are. At Children's Mercy Hospital in Kansas City, the pediatric health system has two consumers: the patient and the patient’s caretakers.

In this episode of The Cerner Podcast, we’re joined by Dr. Laura Fitzmaurice, the chief medical information officer and associate executive medical director at Children’s Mercy. Dr. Fitzmaurice discusses how pediatric medicine is evolving in the face of health care consumerism.

View Details

Mobile technology is constantly evolving the way that nurses and physicians are interacting with the health care consumer. From making appointments to viewing lab results and even communicating through telehealth technology, mobile strategies are constantly evolving to put the patient first. But navigating these strategies can be especially difficult in academic medical centers, where leaders are not only providing care to patients, but are shaping the minds of future leaders in health care.

In this episode of The Cerner Podcast, we’re joined by Dr. Colin Banas, an associate professor at Virginia Commonwealth University and the chief medical informatics officer at the VCU School of Medicine. Both HIMSS and AMDIS recently named Dr. Banas the 2018 Physician Executive Leader of the Year. He discusses what a mobile technology strategy looks like in a health care setting.

View Details

Sepsis is frequently underrepresented by the media. The truth is that sepsis is something many children and adults are at risk for. Sepsis is a leading cause of death for kids worldwide and can trigger. While most are familiar with those risks, many are unfamiliar with sepsis. As difficult it is for parents to be aware of what to look for that might indicate sepsis, it can sometimes be difficult for even providers to diagnose sepsis.

In this episode of the Cerner Podcast, we’re joined by Dr. Matthew Eisenberg and Dr. Kate Madden, both from Boston Children’s Hospital. They discuss pediatric sepsis and septic shock, as well as their investigation of electronic health record data to proactively identify potentially septic children with an early-detection pediatric sepsis algorithm.

View Details

Dr. Robert Murphy is the associate dean for Applied Informatics at The University of Texas Health Science Center at Houston, known as UTHealth. Before joining UTHealth, Dr. Murphy served as chief medical informatics officer at Memorial Hermann Health System in Houston from 2005 to 2015.

During his time at Memorial Hermann, Dr. Murphy created “CDS Good Catches,” a project which prevented over 7,000 medical errors over a 1-year period, earning him the health system’s Breakthrough of the Year in Quality Award in 2010. For his many contributions to the field of clinical informatics, Dr. Murphy was named one of the nation’s Top 25 Clinical Informaticists by Modern Healthcare in 2010, 2011 and 2012.

In this episode of The Cerner Podcast, Dr. Murphy discusses the collaborative work between UTHealth and Memorial Hermann, which is centered around building and field-testing apps based on open standards such as HL7 FHIR.

View Details

Sometimes, the best treatment option for a patient isn’t immediately clear. There are a lot of variables to consider, depending on the situation and the individual – and increasingly, the individual wants and expects to be included in the decision-making process rather than relying solely on their clinician’s judgement. Today, arriving at a health care decision is more often highlighted to be a collaborative process between a clinician and patient – a process known as Shared Decision Making, or SDM.

Based in Madison, Wisconsin, HealthDecision develops a medical software platform of tools that support this collaborative process. These tools empower focused clinician-patient discussions, where patients can gain a better understanding of their care and treatment options. In this episode of The Cerner Podcast, we’re joined by Dr. Jon Keevil, founder and CEO at HealthDecision.

View Details

Historically, nursing informatics was the liaison between the clinical and technical side. Today, nursing informatics today is one of the industry's most powerful specialties. In this episode of The Cerner Podcast, Amye Gilio, director and regional nursing executive at Cerner, discusses the role of the modern CNIO and the growth of the nursing informatics profession.

View Details

There’s a lot of talk in the health care industry today around digital transformation and how organizations should shift to a data-driven culture. For the Centre for Addiction and Mental Health, a mental health teaching hospital located in Toronto, Canada, these ideas aren’t just buzzwords. They are the building blocks by which this organization achieved HIMSS Stage 7.

In this episode of The Cerner Podcast, we’re joined by Dr. Damian Jankowicz, vice president, chief information officer and chief privacy officer at the Centre for Addiction and Mental Health. Dr. Jankowicz discusses how CAMH has transformed itself into a data-driven organization through implementation of its clinical information system (CIS) as well as an enterprise data strategy.

View Details

Electronic health records (EHR) systems can provide a myriad of benefits for the health care system, including better patient care and cost savings. However, EHR technology isn’t perfect – and post-implementation issues can range from end-user dissatisfaction stemming from workflow issues and documentation and change management needs to a lack of communication and provider engagement.

In this episode of The Cerner Podcast, we're joined by Dr. Erine Erickson, regional chief medical information officer at Dignity Health. She discusses strategies for successful EHR implementation and optimization.

View Details

With more and more focus on a consumer-centric health care environment, hospitals and health care systems are increasingly facing organization and strategic change.

In this episode of The Cerner Podcast, we’re joined by Robert Diamond, senior vice president and CIO at Health Quest. Bob has more than 30 years of experience in health care technology. Bob discusses the shift toward consumerism in health care and how Health Quest has adapted.

View Details

Increasingly, community hospitals are being tasked with doing more with less. Chinese Hospital is a non-profit community hospital based in San Francisco. It offers a wide range of medical, surgical, and specialty care to a multicultural community. Chinese Hospital aims to deliver quality health care in a cost-effective way while offering health care access to all socioeconomic levels.

In this episode of The Cerner Podcast, we’re joined by Keith Minard, the chief information officer at Chinese Hospital Association and Chinese Community Health Plan. He discusses the impact that health IT can have on small community hospitals.

View Details

Today’s health care industry is facing a huge influx of data. That should be an exciting premise, as more patient information can lead to more informed clinical decisions. But there’s more to getting value from data than simply the amount of it. For hospitals and health care organizations, getting the most out of data means diving deep into analytics to form actionable insights.

In this episode of the Cerner Podcast, we’re joined by Dr. Earl Steinberg, the CEO at xG Health Solutions and a nationally recognized expert in data analytics and health care quality improvement. Launched by Geisinger in 2013, xG Health Solutions empowers health care organizations to optimize clinical and financial performance through care redesign and management, analytics and clinical content and decision support. In this episode, Dr. Steinberg discusses how analytics algorithms can improve patient outcomes and provider performance.

View Details

In the past decade, advancements in artificial intelligence (AI) have continued to make a measurable impact on the way health care is delivered. There is perhaps no better example of this impact than in the field of population health management, where AI has enabled us to analyze large patient data sets to help clinicians make better, more educated decisions when caring for their patients.

In this episode of The Cerner Podcast, we’re joined by Dr. William Feaster, the chief medical information officer at Children's Hospital of Orange County. With more than 40 years of experience in information technology, Dr. Feaster’s leadership was integral in CHOC being awarded the 2016 HIMSS Enterprise Davies Award, one of the highest accolades in the HIT industry.

View Details

As health IT has evolved, so has the role of the CIO. Today, a health care organization’s chief information officer must be prepared to meet changing organizational, clinical and population health-related demands with increasingly capable and innovative technology.

Less than a decade ago, 9 out of every 10 physicians in the U.S. updated their patients’ health records on paper charts. In part thanks to the introduction of meaningful use in 2009, electronic health record (EHR) systems have been widely adopted and have transformed health care – and by the end of 2017, approximately 90 percent of physicians across the country were using EHRs.

With EHR adoption came the influx of big data, there have come questions around data access rights and a heightened need for interoperability. These concerns and more sit at the feet of the modern CIO.

In this episode of The Cerner Podcast, we’re joined by Dr. John Halamka, the CIO and the CMIO at Beth Israel Deaconess Medical Center. Dr. Halamka joined Beth Israel Deaconess in 1998 as the Chief Medical Information Officer, and today is responsible for the IT strategy, security and operations there. In this episode, he discusses some of the top issues CIOs and CMIOs are facing in today’s marketplace.

View Details

Critical access hospitals are often the lifeblood of rural areas in the United States. The critical access hospital designation is designed to reduce the financial vulnerability of rural hospitals and improve access to health care by keeping essential services in rural communities.

This episode of The Cerner Podcast features Susan Schmidt, the EHR strategist at Pagosa Springs Medical Center. Pagosa Springs Medical Center is a critical access hospital based in southwestern Colorado, and with only 11 beds, it is the smallest facility to achieve HIMSS Stage 7, and only the second facility to achieve Stage 7 under the newer, stricter 2018 guidelines. In this episode, Susan discusses the importance of critical access hospitals and how health IT helps Pagosa Springs stay independent.

View Details

In the final installment of our HIMSS18 series on The Cerner Podcast, we're peeling back the curtain and delivering insights straight from the floor. This special edition episode of The Cerner Podcast features Dan Munro, a journalist covering health care technology innovation and policy. A Forbes Contributor since 2011, Dan's work has also appeared in Newsweek, The Huffington Post, Re/Code, Techonomy and many health care-specific publications. His first book, Casino Healthcare, was published in 2016. In this episode, Dan talks through his biggest takeaways from this year's HIMSS conference and the message behind Casino Healthcare.

View Details

That's a wrap on the final full day of #HIMSS18! In the third installment of our HIMSS18 series on The Cerner Podcast, we're peeling back the curtain and delivering insights straight from the floor. This special edition episode of The Cerner Podcast features Emil Peters, president of Cerner Global. Emil has been with Cerner for two decades, and in this episode, he provides his thoughts on Cerner Global's presence at HIMSS18 and some of the biggest themes from the conference (he also wishes all the women working in the health care industry a Happy International Women's Day).

We also hear from Max Stroud, one of the official HIMSS18 Social Media Ambassadors and a lead consultant in health care IT with Galen Healthcare Solutions. One of her biggest takeaways from HIMSS18 was a bigger patient presence and an emphasis on telling the patient's story.

View Details

We had an action-packed second day of #HIMSS18. In the second installment of this three-part series on The Cerner Podcast, we're peeling back the curtain and delivering insights straight from the floor. This special edition episode of The Cerner Podcast features Melissa Hendricks, vice president of marketing and communications at Cerner. As a 13-year Cerner veteran, Melissa has attended a fair share of HIMSS conferences. Listen to her observations on what's new at HIMSS this year, what trends are popping right now and what Cerner's new messaging around "Smarter Care, Better Outcomes, Healthier You" is all about.

View Details

The first full day of #HIMSS18 featured meaningful discussions around the advancement of health care and technology from leaders throughout the industry. In the first installment of this three-part series on The Cerner Podcast, we're peeling back the curtain and delivering insights straight from the floor. This special edition episode of The Cerner Podcast features Cerner President Zane Burke, discussing how the conversations around AI and interopability have evolved this year.

This episode also features Colin Hung. In addition to being one of the official HIMSS18 Social Media Ambassadors, Colin is the founder of Healthcare Leadership – or HCLDR – a blog and online community for industry leaders and professionals who share a passion for improving health care. Colin's got 12 HIMSS conferences under his belt, and shares his observations on HIMSS then and now as well as what he's looking forward to this year.

View Details

When it was introduced in 2009, the goal of meaningful was to establish certification requirements for health IT. Then came the 21st Century Cures Act in 2016, which expanded on meaningful use to include enabling access to all electronically accessible health information across providers, patients, public health, registries and payers alike.

Finally, on January 5, 2018, the Office of the National Coordinator released two draft documents: one that deals with the Trusted Exchange Framework Cooperative Agreement or TEFCA, which the 21st Century Cures Act directed ONC to develop as the guardrails for nationwide health information exchange. The other draft document, called the U.S. Core Data for Interoperability or USCDI, defines the “what” for health information exchange by laying out the data classes that are to be exchanged.

In this episode of The Cerner Podcast, we’re joined by Dr. David McCallie, Cerner’s senior vice president of medical Informatics. He discusses some of the details surrounding TECFA and USCDI and gives his thoughts on what’s next on the path toward interoperability.

View Details

Alcohol and drug addiction is a powerful illness that does not discriminate, gripping individuals and families across the world. In this episode of The Cerner Podcast, we're joined by William Moyers, vice president of public affairs and community relations at the Hazelden Betty Ford Foundation, a drug and alcohol addiction treatment center headquartered in Minnesota with inpatient and outpatient rehab locations across the U.S.

William has spent the past two decades carrying the message of hope and healing to thousands of people using his own journey to inspire countless others to find help. In this episode, we speak with him about the illness of addiction and the role of treatment in overcoming it.

View Details

Consumerism in health care is becoming a growing trend as the industry shifts from fee-for-service to valued-based care. People want convenient, affordable care and an improved patient experience. And while user experience is well established in other industries like aviation, manufacturing and e-commerce, it’s just now coming to the forefront in health care.

In this episode of The Cerner Podcast, we're joined by Paul Weaver, vice president of User Experience at Cerner. Paul has more than 20 years' experience in design. Before Cerner, Paul worked predominantly in the video game industry, where he co-designed Nintendo’s Donkey Kong Country 3 and directed Disney’s Epic Mickey. He also redesigned Rosetta Stone’s flagship language learning app.

View Details

To continue the advancement of high-quality care in today’s health care landscape, providers require greater collaboration and data exchange than ever before.

In this episode of The Cerner Podcast, we're joined by Dr. Jeffrey Cleveland, the medical director for the Carolinas HealthCare System, a not-for-profit health care system with more than 900 comprehensive care locations in North and South Carolina. Jeffrey shares his thoughts on how to leverage health information exchange technologies for the benefit of the patient.

View Details

Cerner’s new chairman and CEO, Brent Shafer, joins The Cerner Podcast to discuss what led him to a career in health care and what he’s most excited about in his new role. Shafer comes to Cerner following a 12-year career with Phillips and three decades in the industry.

View Details

Today’s health care system is increasingly becoming connected, and the right combination of technology and care processes can greatly impact patient outcomes. In this episode of The Cerner Podcast, Cerner's Don Bisbee discusses device connectivity, telehealth and consumerism in health care.

View Details

2017 was a whirlwind year for health care policy and change. We watched as the drama of the ACA repeal and replace conversation has twisted and turned, we heard the troubling statistics related to the opioid crisis and we are now on the cusp of a tax reform bill and the implementation of the Cures Act – both of which have implications for the health care industry.

That’s a lot to chew on. In this episode of The Cerner Podcast, Meg Marshall helps us understand these moving pieces and what they mean for the health care industry. Meg is the senior director of public policy at Cerner, where she has spearheaded important policy changes to improve health care for consumers.

View Details

Clinical quality improvement is a hot topic in today’s health care marketplace. For organizations looking to prioritize improved clinical outcomes, data analytics is paramount to success.

In this episode of The Cerner Podcast, we're joined by Brian Kay, director of clinical effectiveness at Rogers Memorial Hospital, a behavioral health care hospital in Oconomowoc, Wisconsin. Rogers offers inpatient, residential, partial-hospitalization and intensive outpatient services for behavioral health conditions. Brian discusses some of the challenges and successes he’s encountered on the path to clinical quality improvement in the health care industry.

View Details

The YMCA defines community-integrated health as the effort to strengthen the linkages between traditional health care and community-based prevention to help individuals prevent, delay, or live better with chronic conditions.

In this episode of The Cerner Podcast, we're joined by Dr. Daphne Bascom, senior vice president and medical director at the YMCA of Greater Kansas City and professor in the Department of Biomedical and Health Informatics at the University of Missouri - Kansas City School of Medicine. Daphne discusses community-integrated health and its role in reshaping the way the health care industry thinks about the whole person.

View Details

In a search for health care news online, the common thread across all of the news stories are the significant changes facing health care providers. From the influx of demand created by aging baby boomers to on-again, off-again health care reform legislation in the United States, health care provider organizations are grappling with how to plan for an uncertain future.

In this episode of The Cerner Podcast, we're featuring Rachel Maguire, research director for the Institute for the Future, a nonprofit think tank that helps organizations plan for the long-term future. Rachel discusses how future-thinking can help solve health care issues for today and tomorrow. She also explores the future of caregiving and how we can reimagine the role of the caregiver.

View Details

According to the CDC, suicide is the second leading cause of death among persons aged 10–24 years in the United States. After experiencing increases in pediatric suicide attempts and suicidal ideation in the emergency department, Seattle Children's Hospital implemented a suicide risk screening tool within their EHR workflow.

On this episode of The Cerner Podcast, Elaine Beardsley, clinical nurse specialist in the emergency department at Seattle Children’s, and Julie Geiger, senior clinical systems analyst at Seattle Children’s, discuss how health IT can help maximize the efforts of mental health professionals to improve patient safety.

View Details

In this episode of The Cerner Podcast, Dr. Josh Mandel, the lead architect on the SMART Health IT platform, discusses how open, standards based technology and the SMART library of apps can help improve clinical care, research and public health.

View Details

On this episode of The Cerner Podcast, we hear from Dr. Seth Krevat, assistant vice president for Safety at MedStar Health and a faculty associate at MedStar Health’s National Center for Human Factors in Healthcare. Under Dr. Krevat’s guidance, MedStar has gone through massive culture change, implemented the tools and behaviors of a High Reliability Organization, implemented a new event review process to evaluate serious safety events through the lens of safety science and leveraged the value of increasing numbers of incident reports submitted by MedStar’s workforce.

View Details

In this episode of The Cerner Podcast, we hear from Dr. Susan Mosier. Susan serves as Secretary of Kansas Department of Health and Environment. Here, Susan shares her insights around the Medicaid conversation and what we can expect in the future.

View Details

Emil Peters, president of Cerner Global, discusses the challenges of providing and funding health care around the globe.

View Details

The 21st Century Cures act was passed in December 2016 with the goal of improving EHR interoperability through information blocking provisions and streamlining of standards development. It’s legislature intended to have real and immediate impact on the health IT industry.

In this episode of The Cerner Podcast, we're joined by Dr. Donald Rucker, the national coordinator for Health Information Technology. The ONC is considered the beating heart of American health care policy, and one of its primary platforms is the promotion of nationwide health information exchange to improve health care.

In this episode, Rucker will discuss the health IT provisions in the 21st Century Cures Act and what else we can look for from the ONC.

View Details

In this episode of The Cerner Podcast, we hear from Captain James Ellzy, deputy program executive officer for the program executive office with the U.S. Defense Healthcare Management System. CAPT Ellzy has been practicing family medicine for more than 20 years, and previously served as Chief Medical Informatics Officer for the U.S. Navy.

View Details

In this episode of The Cerner Podcast, David Chou, vice president and chief information and digital officer at Children’s Mercy in Kansas City, offers his insights on digital transformation in health care and strategies for the future. Children’s Mercy is one of the nation's top pediatric medical centers, with not-for-profit hospitals in Missouri and Kansas.

View Details

The misuse and abuse of opioids is a national crisis. According to the National Institute on Drug Abuse, more than 90 Americans die each day after overdosing on opioids, which includes prescription pain relievers, heroin and synthetic drugs.

In this episode of The Cerner Podcast, Dr. Will Stadler, director and solution executive of Behavioral Health at Cerner, discusses addiction and what health care providers can do to prevent this upward trend.

View Details

Running a successful health care organization takes effective governance and requires everyone in the organization to work together to make strategic decisions. In this episode of The Cerner Podcast, Dr. Louis Krenn, chief medical informatics officers with CoxHealth in Springfield, Missouri, discusses what effective governance looks like and gives some governance strategies that may help hospital leadership.

View Details

Health care organizations are faced with staffing challenges every day, whether it’s a shortage of physicians and nurses or labor costs overruns. Like other industries, health care is turning to predictive analytics to strategically plan for the future.

In this episode of The Cerner Podcast, Bob Dent shares how weaving the art and science of staffing to align nurse assignments can improve patient outcomes. Bob is the senior vice president, chief operating and chief nursing officer at Midland Memorial Hospital in Midland, Texas.

View Details

Health care is rapidly evolving as the industry shifts from fee-for-service to value based care. In this episode of The Cerner Podcast, Dr. Doug Fridsma, president and chief executive officer of the American Medical Informatics Association, discusses the future of health care.

View Details

Provider-sponsored health plans are gaining momentum with health systems and hospitals. In this episode of The Cerner Podcast, Bill Copeland, vice chairman and U.S. Life Sciences & Health Care Leader at Deloitte LLP, discusses how this new model is supporting organizations in managing targeted populations.

View Details

Consumerism in health care is becoming a growing trend as patients increasingly take an active role in their health care journey. So how can organizations create value in the consumer experience?

In this episode of The Cerner Podcast, Dr. Neeli Bendapudi, University of Kansas Provost and Executive Vice Chancellor and a professor of marketing at the KU School of Business, shares insight on how organizations can engage with consumers to support improved health care services.

View Details

Cyberattacks are happening in the health care industry at an alarming rate and some speculate that health care organizations will be the most targeted sector in 2017. As this trend continues to climb, the government has enacted regulatory changes around the HIPAA Privacy and Security Rule requirements.

In this episode of The Cerner Podcast, Francois Bodhuin, IT director at Inspira Health Network, a nonprofit health care organization in South Jersey, shares the best practices on how organizations can improve the security of patient information.

View Details

Meaningful use stage 3 mandates that all hospitals and eligible health care professional use certified electronic health record systems in 2018, but some organizations are choosing to attest later this year. In this episode of The Cerner Podcast, we chat about this topic with Lori Johnson, assistant director of ambulatory quality at University of Missouri Healthcare, a comprehensive academic health center in Columbia, Missouri.

View Details

Health care informatics is rapidly changing the health care industry through actionable data that can be used to create greater efficiency, coordination, safety and improved patient outcomes. But managing large amounts of data depends on technology and individuals who can translate that data.

In this episode of The Cerner Podcast, Dr. Mark Braunstein, professor of the practice in Georgia Tech's School of Interactive Computing, discusses the future of health care informatics. Dr. Braunstein teaches health informatics both on campus and via his two massive open online courses. He is also involved in a number of efforts and research projects involving Georgia Tech and health industry collaborators.

View Details

In this episode of The Cerner Podcast, we discuss the evolution of Health Care IT and interoperability on today’s program. The implementation of electronic health records became mainstream as the result of Meaningful Use standards. While most hospitals have EHRs today, not all are connecting with one another.

Kathleen Sheehan is program director for meaningful use in the acute care division at Universal Health Services. UHS is one of the largest hospital management companies in the nation with more than 240 acute care hospitals, behavioral health facilities and ambulatory centers in the U.S., Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

In this episode, Kathleen shares how organizations can overcome barriers to connect disparate systems across the continuum of care.

View Details

Open standards, like SMART Health IT and the HL7 FHIR standard, are encouraging a new level of collaboration and innovation within health care IT.

There are other promising open standards using the FHIR standard that will help advance health care IT. One of those emerging standards that could potentially add considerable power for developers and clinical communities alike is Clinical Decision Support Hooks – also known as CDS Hooks.

Kevin Shekleton, senior principal architect and distinguished engineer at Cerner, has been involved in the collaborative industry effort to advance CDS Hooks as a standard. In this episode of The Cerner Podcast, Kevin discusses how open standards benefit the HIT industry.

View Details

Ryan Hamilton, senior vice president of population health at Cerner, discusses the market shift and what organizations can do to deliver better care.

View Details

Eric Swirsky, clinical assistant professor and director of graduate studies of biomedical and health information sciences, at University of Illinois of Chicago, shares his insights on patient communication and mobile technology.

View Details

Meaningful Use has been evolving since its inception in 2011, and Stage 3 is the third phase of the electronic health system incentive program. Meaningful Use Stage 3 (MU3) is optional in 2017, but will be mandatory for all participants in 2018.

In this episode of The Cerner Podcast, Sandy Summers, Director of Meaningful Use at Dignity Health, talks through preparing her organization for MU3. Dignity is the fifth largest health system in the nation, which is largely located in California, Arizona and Nevada.

View Details

The health care industry is constantly and rapidly changing. And as technology changes, so do the roles and processes within an organization.

In this episode of The Cerner Podcast, Dick Flanigan, president of Cerner Health Services and senior executive for ITWorks, shares his insights on the importance of cultural change and inspiring the next generation of IT leaders.

View Details

Michelle Robin, chiropractor, author and founder of Your Wellness Connection, shares her insights on what works when it comes to wellness programs.

View Details

Paul Seale is managing director of hospital operations at Penn State Milton S. Hershey Medical Center. In episode 26 of The Cerner Podcast, he discusses the critical component in optimizing the health care organizational resilience program across the enterprise. Paul oversees the day-to-day operations, which includes more than two dozen clinical and support service departments. He also has the responsibility of overseeing and implementing strategies, as well as enhancing overall customer service and patient satisfaction.

View Details

Physician documentation has never been more important as we move toward a pay-for-performance era where providers are paid for services documented, rather than services provided.

View Details

The health care industry is keeping a close eye on the current government landscape and how it will influence the future of health care. Dr. Kavita Patel, associate chief medical officer and Medicare director at John Hopkins Medicine and a nonresident senior fellow at The Brookings Institution, a global think tank that brings together more than 300 leading-experts in government and academia to provide research, joined Episode 24 of The Cerner Podcast to provide her recommendations and analysis on policy issues.

View Details

Health care is undergoing a shift from volume-based to value-based care to improve overall heath. For many years the core function of the EHR has been the transaction, but now the industry is shifting to intelligent EHRs using data to drive actionable population health insights.

In this episode of The Cerner Podcast, Dr. William Feaster, Chief Medical Information Officer at Children’s Hospital of Orange County, discusses how implementing population health management early in life can impact the health of the next generation.

View Details

Dawn Ross discusses how health care organizations can decipher the new regulatory rules and adapt to an ever-evolving marketplace.

View Details

Multiple high-profile breaches and cyber attacks that distributed health care organizations’ ability to provide basic care made front page news this past year.

With so many attacks, the industry needs to invest in security measures that protect both businesses and patients.

Don Lindsey is the vice president and chief information officer at Tallahassee Memorial Hospital, a not-for-profit community health care system that serves a 17-county region in North Florida and South Georgia. In this podcast, Don discusses what organizations should be doing to ensure they’re making the right investments in data security.

View Details

The health care industry is a complex and rapidly changing market that is dependent on effective adoption, deployment, and use of health information technology.

Chilmark Research is a global research and advisory firm that focuses on HIT solutions that hold the greatest promise to transform and improve patient care, such as HIEs, cloud computing, and remote monitoring and telemedicine. On this episode of The Cerner Podcast, Janice Young, director of Chilmark Research, discusses what’s trending right now and how the industry will evolve over the next decade.

View Details

Sajid Ahmed, Chief Information and Innovation Officer for Martin Luther King Junior Community Hospital, discusses how they’re using technology to become a leading model of innovative, collaborative, community health care.

View Details

Data-driven industries are increasingly becoming the victim of sophisticated cyberattacks, and the range of threats to personal health information has never been more complex. The Governor of Georgia recently announced construction of a six-story Georgia Cyber Innovation and Training Center on the campus of Augusta University slated to begin in the summer of 2017. Augusta University will be central to the critical goal of bolstering cybersecurity workforce development through improved education and research opportunities. In episode 19 of The Cerner Podcast, Charlie Enicks, vice president and CIO of Augusta University and Health System, discusses how to equip the next generation of cybersecurity experts.

View Details

Greg Kuhnen, senior director of The Advisory Board, discusses interoperability, patient engagement and overall consumerism in health care.

View Details

Telehealth continues to gain traction in the health care industry. Today, more than 75 million Americans have telehealth as a covered medical benefit through their health plans. According to studies, 70 percent of consumers reported they’d rather have an online video visit with their doctor to obtain a prescription than visit the doctor’s office in person.

Dr. Roy Schoenberg, president and CEO of American Well, a leading national telehealth company, discusses direct-to-consumer virtual care and the impact telehealth has on clinical effectiveness, efficiency and workflow implications.

View Details

Cloud computing in health care is on the rise as organizations address agility, cost savings, performance, compliance and innovation. So how do organizations address legal concerns and remain HIPAA compliant while making the move to the cloud? Deanna Wise, executive vice president and chief information officer at Dignity Health, a California-based not-for-profit organization that operates hospital and ancillary care facilities in three states, joined The Cerner Podcast to share her insight on five questions.

View Details

Steve Rushing joins The Cerner Podcast to discuss how the education, research and commercialization of developing solutions that aid in the exchange of health information can support the Triple Aim.

View Details

John Gresham, vice president of device works and interoperability at Cerner, talks about the Internet of Things in this special edition of The Cerner Podcast.

View Details

Tripp Jennings, chief value and informatics officer at Palmetto Health, is featured in this episode of The Cerner Podcast. Tripp takes a closer look at addiction, the economic impact and what health care providers can do to prevent this upward trend.

View Details

Agnesian Health Care, is an integrated delivery network in Fond Du Lac, Wisconsin, has offered OpenNotes to its patients for more than a year with great success. Nancy Birschbach, VP and CIO at Agnesian, joined The Cerner Podcast to speak about the opportunities and challenges of opening notes to patients.

View Details

On Episode 10 of The Cerner Podcast, Jennifer Covich Bordenick, CEO of eHealth Initiative, answers five questions around the new administration and how it will have an impact on health care immediately and the years to come.

View Details

Dr. Brian Jones, User Integration Branch chief with the U.S Defense Health Agency, joined us for episode 9 of The Cerner Podcast. He’s is a practicing family physician and leads Business Process Re-Engineering, Operational Testing and End-User Training for IT systems which support Military Medicine.

View Details

Episode 8 of The Cerner Podcast features Col. Margaret Carey, the Commander of the 92nd Medical Group at Fairchild Air Force Base. Her group provides medical care to more than 38,000 active duty service members and beneficiaries.

View Details

Brian Ahier is a digital health evangelist at Aetna, as well as a digital health social media influencer who provides his followers with a behind-the-scenes look at key industry trends.

Brian came by The Cerner Podcast studio to answer five questions.

View Details

Russ Branzell, the president and CEO of the College of Healthcare Information Executives, is the featured contributor for episode 6 of The Cerner Podcast. CHIME has a Cybersecurity Center and Program Office, which helps health care organizations deal with cyber threats and better protect patient data and information systems.

View Details

Health care delivery is changing and patient-centered health care will depend on the ability to aggregate health data across provider networks through open standards like SMART on FHIR

Grahame Grieve principal at Health Intersections in Melbourne, Australia is one of the architect-developers for HL7’s FHIR specifications that enable EHRs to exchange information. He joins us now to share insight on how the ability to aggregate health data will provide a better health care process.

In this episode Grahame answers five questions, as well as discusses the new collaboration between HL7 and Google announced today at #HIMSS17.

View Details

With all the transformation occurring in the health care industry, IT leaders need to develop strategy that enables its organizations to be more agile, productive and innovative to deliver tangible results. Dr. Tom Selva, chief medical information officer at University of Missouri Health Care, who also serves as the medical director for the Tiger Institute, discusses how to choose the right strategic IT projects in episode 4 of The Cerner Podcast.

View Details

Dr. Charles Jaffe, CEO of HL7 and 38-year veteran of the health care IT industry, discusses the biggest barrier in interoperability today and the trends he’s seeing across the industry.

View Details

Janet Marchibroda with the Bipartisan Policy Center is featured in episode 2 of The Cerner Podcast.

View Details

Jitin Asnaani, Executive Director of CommonWell Health Alliance, talks about interoperability on the first episode of The Cerner Podcast.