Rick Segel Radio: Recent Episodes
Matthew Hudson
Listen as retail experts Matthew Hudson and Rick Segel share their insights and research from over 50 years of combined retail experience.
Listen as Matt Gives You 10 Ideas to Help Keep Your Employees Motivated During the Busiest Time of the Year.
Listen as Matt interviews Jessica Nelson, founder of Elev8social on social media.
- The 8 Best Strategies for Retailers and Small Businesses in Social Media
Listen as Matt discusses: Definition of social media The latest stats on social media and online behavior The best do's and do not's of social media
Listen as retail expert Matthew Hudson discusses techniques in managing employee behavior.
What Gets Rewarded Gets Repeated. All Behavior is Rewarded. 3 Tips to Reward Behavior Well
Listen as Matt discusses corporate culture and how to make your's service-oriented.
What is Corporate Culture? Does my store have a culture? How do I make my culture service-oriented?
Listen as retail expert Matthew Hudson delivers 5 Tips for making your retail store the recognized expert in your town.
- Merchandise
- Signage
- Highly-trained People
- Education
- Blog
Listen as Matt delivers 4 powerful tips to help your retail business grow. These tips are specifically geared towards the independent retailers. 1. Understand Social Media 2. Create Your Own Holidays 3. Use Segmentation 4. Blog
Evan Wise, Managing Director of Management One, Rick Segel and Matthew Hudson debate their views on inventory management.
In this episode: Open to Thrive GMROI Cost of Goods vs Cost of Purchases
Evan Wise, Managing Director of Management One, Rick Segel and Matthew Hudson debate their views on inventory management.
In this episode: Open to Buy Cash Flow
Listen to an interview with Joey Janisheck, CEO of exhilent.com
iBeacons and how they will change retail Mobile Wallets and Your POS Showrooming
Listen as Rick and Matt share their insights what they have learned about social media through the years.
The most overlooked tool for social media. The most common mistake retailers make with social media. The 5-minute social media campaign.
Guest Interview: John Young, 20-year retail marketing exec
- Learn the 2 Pillars to Effective Online Marketing
- Compare PPC to Facebook Advertising
- Learn the 6 Golden Strategies for Facebook Success
Guest Interview with Jennifer Shirkani, author of Ego vs. EQ.
This episode will enlighten you on the concept of Emotional Intelligence (EQ) and its impact on your ability to manage your business and your people. It transcends generations and offers great insight into how we as business owners or executives stop growing and start holding back our business.
What is EQ? Discuss the tension between ego and EQ. What are some of the most common ego traps business owners fall into?
Learn the secret to staying healthy. The flaws of Open-to-Buy systems The importance of cash flow How to manage your entire business from 1 piece of paper
"Re-engineering Holiday Returns"
Learn to "experience engineer" your return process. Discuss how to WOW someone through returns. And hear some ideas to use in your store for after the Holidays that can make you popular.
The Two Types of Add-ons Accessory Extra Category Using "Did you see this?" to increase your sales
We can still make customers loyal to us but we must gain that loyalty in a different way. What I am saying is “blind” loyalty is dead. We can no longer expect customers to be loyal to us just because we are the only show in town. Rick and Matt share 3 Strategies to help you develop a loyal Customer base.
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Know The Market Better
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Know the Customer Better
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Know the Competition Better
What happens when the culture is not aligned? When can the culture hurt my business? Is it the employee or the culture? How can signs impact your culture? What did Zappos.com do to win this battle?
Discuss the do's and dont's in retail selling. These tips help you understand how to sell more no matter what system you are using.
What is it and Why you need it What are the 2 Types of Tethering? How often should you contact a Customer? What are some of the best methods to get Customer info? What is the most important rule in tethering?
G.R.E.A.T. Selling system created in the Retail Sales Bible. Walk through the Phases and discuss the best tips for retail selling.
Listen as Rick Segel & Matthew Hudson discuss the 5 Key Elements of Signage in Retail Stores. Using the I.S.E.E.E. formula, they will explain best practices for signage in your store.
Listen as Rick Segel & Matthew Hudson share their Top 10 Visual Merchandise Tips for your retail store.
This episode features a conversation with Joe Reybarreau, Professor at the University of Kentucky who specializes in retail interior and design. Learn tips on how you can improve the look of your store, provide lighting that makes your merchandise more appealing to customers and ways to save money and reduce energy in your store.
Listen as Matthew Hudson, president of Rick Segel & Associates, interviews Taylor Clark from Hubspot about the best practices and some of the most common mistakes retailers make when it comes to online marketing.