View Details

Ethical Use of AIWhen it comes to the ethical use of AI in your business, you want to do the right thing and you assume you will.

But what if artificial intelligence is like an iceberg with hidden danger below the waterline?

No one wants their business to be the Titanic, and that’s why we’re going to explore how to start thinking about the ethical use of AI to successfully navigate those hazards.

What You’ll Discover About the Ethical Use of AI:* What to know about the bias used in training AI models

• 2 policies and assessment you need to examine to evaluate the ethical use of AI

• The number one red flag when evaluating the ethical use of AI

• How to avoid misinformation, copyright infringement and breaches of confidentiality

• And much more.

Guest: Frank KyazzeFrank Kyazze’s career is a blend of innovation, ethics, and humanism in technology. Over the last decade, he’s become a leader in digital trust, covering cybersecurity, governance, risk management, compliance, privacy, and AI ethics. From Pittsburgh to New Orleans, as the founder and CEO of GRC Knight, Frank champions strategies that protect national security and our society’s infrastructure. His work spans traditional sectors to startups and venture capital, advocating for cybersecurity as a growth engine.

With certifications like CISSP, CIA, CEH, CIPP/E, CIPM, and ISO Lead Auditor, Frank’s expertise is unmatched. However, it’s his passion for philosophy and improv theater that brings a creative and ethical lens to his work. He sees digital trust as essential to business integrity and innovation, aiming to make it accessible and integral to corporate culture. Frank is a thought leader who connects technology’s tangible aspects with its philosophical roots, offering insightful perspectives on technology, national security, and the digital economy.

Frank Kyazze is not just a name in the tech industry; he is a storyteller, a philosopher in the digital age, and an architect of trust in a world that increasingly depends on it. His journey and insights offer a unique blend of depth, pragmatism, and visionary thinking, making him a compelling voice in the ongoing conversation about our digital future.

Related Resources:If you liked this interview, you might also enjoy our other Corporate Governance and Culture episodes.

Contact Frank and connect with him on LinkedIn, and Instagram.

And visit his website.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

View Details

Employee DevelopmentEmployee talent development sounds scary to business owners and leaders, who fear that investing in an employee’s career encourages them to look for greener pastures elsewhere.

Managers will claim they don’t have time, that it’s really the employee’s responsibility, that they really can’t give employees what they want. So they’d rather ignore the situation because there’s no value in stirring the pot.

But today’s guest says that not helping employees develop and grow is a surefire way to make sure employees do leave. Does this mean you’re stuck in a no win situation? Listen to learn more.

What You’ll Discover About Employee Development:* What employee development REALLY means

• How small conversations build engagement and inform employee development

• Why talent hording is not sustainable leadership

• How managers can start having employee development conversations if you haven’t done so before

• And much more

Guest: Julie Winkle Giulioni Julie Winkle Giulioni is a champion for workplace growth and development. She believes that everyone deserves the opportunity to reach their potential. And she supports organizations and leaders who want to make that happen with keynote speeches, consulting, and training.

Julie is the author of Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages.

She is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist.

Named by Inc. Magazine as a Top 100 Leadership Speaker, Julie’s in-person and virtual keynotes and presentations offer fresh, inspiring, yet actionable strategies for leaders who are interested in their own growth as well as supporting the growth of others.

Her firm, DesignArounds, creates and offers training products and experiences to organizations worldwide and has earned praise and awards from Human Resource Executive Magazine’s Top Ten Training Products, New York Film Festival, Brandon Hall, and Global HR Excellence Council.

Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.

Contact Julie and connect with her on LinkedIn, Facebook, and Twitter.

You might also enjoy Julie’s previous interview on the show: The Things Reliable Employees Need to Hear You Ask For Better Employee Career Development.

Julie’s books: Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive and Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

View Details

Beyond ProfitHow do you measure business success beyond profit? How does it connect to your deeper purpose in life? Your why?

Discover one entrepreneur’s amazing journey and how you can connect your business beyond profit too.

What You’ll Discover About Creating Goals Beyond Profit:* The personal awakening that led Steve Farrell to create a goal beyond profit

• How to find our own goals beyond profit

• How to achieve a goal beyond profit and still keep your business afloat

• Why going beyond profit creates positive energy and improve relationships

• And much more

Guest: Steve Farrell Steve Farrell attained the pinnacle of success as a Silicon Valley entrepreneur, founding two high-tech firms. Then he pivoted to lead Humanity’s Team, a global nonprofit helping people everywhere awaken to our interconnectedness through platforms such as their new Humanity Stream+ streaming service.

After contributing to the Gold Nautilus Award-winning book “Our Moment of Choice — Evolutionary Visions and Hope for the Future,” Steve’s new book, “A New Universal Dream,” details his journey from a young entrepreneur to a life in service to humanity.

Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.

Contact Steve and connect with him through his website.

And check out his book A New Universal Dream.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Business TurnaroundA successful business turnaround is a terrific way to transform an organization that’s stuck, but how big does the plateau have to be before you take action?

And what kind of action is necessary to jumpstart healthier growth and profitability? Today’s business turnaround expert, Rich Allocco, shares his insights.

What You’ll Discover About a Business Turnaround:* The 3 red flags that signal the need for a business turnaround

• How business turnarounds share the same symptoms, but not the same root cause

• Why trust is essential to leading a successful business turnaround

• How to break down silos that stand in the way of a successful business turnaround

• And much more

Guest: Rich Allocco After studying Economics at the University of Notre Dame Rich Allocco joined IBM in Large System Sales. After turning several complex competitive situations to IBM Rich was appointed Manager of Wall Street accounts and tasked with growing sales and returning competitive accounts back to IBM. From there he was named Manager, National Large System Competitive Marketing and then Branch Manager for sales and services for a 250M in revenue office in San Francisco. Rich then joined a small team of IBM executives tasked to turnaround an IBM company losing $1M a day. That company was returned to profitability and eventually sold.

Rich joined Siemens US and continued in functional sales and services roles and then company turnaround situations. Rich joined Remedy and ran Global Sales and Services, growing the company 4x in his tenure. He was then invited to work with several companies in need of turnaround, change and rapid growth.

Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.

Contact Rich and connect with him on LinkedIn.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Inclusive LeadershipInclusive leadership can be a sensitive subject.

On one hand we can appreciate the concept intellectually, but emotionally, when someone says we’re not being inclusive it feels like a personal attack because we’re often unaware of how our behavior impacts what others see and hear AND more importantly, how our own culture, experiences, and biases shape what we do and say.

How do we get out of this Catch-22 and bridge these cultural gaps that rob us of credibility and influence? Today’s guest has some proven tips and strategies for you.

What You’ll Discover About Inclusive Leadership:* What inclusive leadership really means

• The seven traits of inclusive leadership

• The inclusive leadership trait that can’t be taught and you need to hire for

• The trait that is the most challenging for leaders to master

• And much more.

Guest: Colette Phillips Colette Phillips is President and CEO of Colette Phillips Communications, and Founder and President of Get Konnected! and The GK Fund.

She is a strategic advisor for C-level executives and corporate teams and develops public relations branding and internal/external communications strategies. She is frequently consulted by corporations and nonprofits on how to establish healthy, inclusive working environments and engage and serve culturally diverse consumers.

An active civic leader and board member, she’s listed on Boston Business Journal’s Power 50 List. Her new book isThe Includers: The 7 Traits of Culturally Savvy, Anti-Racist Leaders.

Related Resources:If you liked this interview, you might also enjoy our other Corporate Goverance and Culture episodes.

Contact Colette and connect with her on LinkedIn, Facebook, Twitter, and Instagram.

And be sure to check out her website and book, The Includers: The 7 Traits of Culturally Savvy, Anti-Racist Leaders

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

EMPLOYEE CAREER DEVELOPMENTEmployee career advancement is typically thought of a climbing the ladder of success with one promotion after another. But Julie Winkle Giulioni says they’re SO yesterday and offer fresh perspectives on employee career advancement to help your business win the war for talent.

What You’ll Discover About Employee Career Development:* How changes in the marketplace require rethinking employee career development

• How expectations of employee career development have changed

• 3 Nontraditional growth opportunities for employee career development

• Why an abundant mindset is essential to employee career development

• How affirming employee contribution aids career development

• Julie’s multi-dimensional employee career development framework

• The generation gap in employee career development preferences

• And much MORE

Guest: Julie Winkle GiulioniJulie Winkle Giulioni is a champion for workplace growth and development. She believes that everyone deserves the opportunity to reach their potential. And she supports organizations and leaders who want to make that happen with keynote speeches, consulting, and training.

Julie is the author of Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages.

She is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist.

Named by Inc. Magazine as a Top 100 Leadership Speaker, Julie’s in-person and virtual keynotes and presentations offer fresh, inspiring, yet actionable strategies for leaders who are interested in their own growth as well as supporting the growth of others.

Her firm, DesignArounds, creates and offers training products and experiences to organizations worldwide and has earned praise and awards from Human Resource Executive Magazine’s Top Ten Training Products, New York Film Festival, Brandon Hall, and Global HR Excellence Council.

Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.

Contact Julie and connect with her on LinkedIn, Facebook, and Twitter.

You might also enjoy Julie’s previous interview on the show: The Things Reliable Employees Need to Hear You Ask For Better Employee Career Development.

Julie’s books: Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive and Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

ORGANIZATIONAL CHANGE MANAGEMENTOrganizational change management can make or break an organization regardless of size.

According to McKinsey & Company 70% of all change initiatives fail because we’re creatures of habit and biologically hardwired to stick with what’s worked for us in the past. It’s not helpful when battling change going into the future, like a pandemic, shifting markets, supply chain challenges and a kitchen sink of other problems.

How do you keep things from going down the drain?

My next guest, organizational change management expert Erika Andersen says we need to embrace the very things we’re wired to avoid and she’ll also explain how.

What You’ll Discover About Organizational Change Management:* Why organizational change management is hard for most people

• 3 Assumptions that initially wire us to resist change

• Why management resists change

• Why leaders need to model change for it to succeed

• 4 Things necessary to help employees through organizational change

• Best way to provide management support for organizational change

• How organizational change management happens on 3 levels

• The magical thinking that stymies organization change management

• And MUCH more.

Guest: Erika AndersenErika Andersen is the founding partner of Proteus International, a coaching, consulting, and training firm that focuses on leader readiness.

For over three decades, she’s served as a consultant and advisor to top executives at today’s leading organizations, including Amazon, Spotify, Charter/Spectrum, and the Yale School of Public Health.

She’s the author of four bestselling books, including Growing Great Employees and Be Bad First; is a popular leadership blogger at Forbes.com; and is the host of The Proteus Leader Show, a business and leadership podcast globally ranked in the top 10%. Her newest book is Change from the Inside Out: Making You, Your Team, and Your Organization Change-Capable (Berrett-Koehler Publishers; October 26, 2021).

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Erika and connect with her on LinkedIn, Facebook, and Twitter.

Erika has four bestselling books, including Growing Great Employees and Be Bad First. Her newest book is Change from the Inside Out: Making You, Your Team, and Your Organization Change-Capable

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

BE FUNDABLEIf you want your business to be fundable, to have ready access to money when you need it, there are certain things you need to do.

What are they? (Just in case you ever DO need money from outside sources . . . because believe me that’s NOT the time to find you’re not fundable.)

Luckily, today’s guest, Merrill Chandler is an expert in the field and he explains why your credit score is NOT the key to fundability and what you really need to do to be fundable.

What You’ll Discover About How to Be Fundable:* What it means to be fundable

• Why your credit score is useless until your loan is approved

• The most important borrow behaviors lenders review

• 4 Lender tiers and how the impact fundability

• Why retail store credit inquiries hurt overall fundability

• 6 Key borrow behaviors that determine fundability

• How check guarantee credit lines can hurt fundability

• The 5 characteristics each borrow behavior is graded by

• And much MORE

Guest: Merrill ChandlerOver 25 years ago, Merrill Chandler—a personal and business credit pioneer and co-founder of Lexington Law Firm—became dissatisfied with the ineffective results his clients were getting from credit repair.

Leveraging his extensive knowledge of borrower behavior profiles, FICO® scoring metrics, and lender underwriting requirements, he developed a process that could ‘optimize’ a consumer’s borrower behavior AND improve a borrower’s “fundability.”

He and his partners founded The Fundability Movement and GetFundable.com to deliver this revolutionary technology to real estate investors, business owners, and entrepreneurs nationwide.

Merrill has helped thousands of borrowers become more FUNDABLE and helped them access the capital they need to fulfill their financial dreams.

Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.

Contact Merrill and connect with him on LinkedIn, Facebook, Instagram, YouTube, and Clubhouse. Also check out his Get Fundable Podcast.

To get the truth about your fundability, Merrill said during the interview you can go to myFICO.com. And if you’re interested in his bootcamp designed to help prospective borrowers get more fundable by improving their fundable personal profile and fundable borrower behaviors, visit getfundable.com and click on the bootcamp tab.

Merrill’s book: The New F* Word

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

THRIVE AMID ADVERSITYHow to thrive amid adversity and uncertainty is a perennial question. Add a financial crisis or a health crisis like Covid to the mix and you’ve really got a hot mess on your hands.

So how do you keep your head up and continuously thrive amid uncertainty?

Meridith Elliott Powell, author of Thrive: Strategies to Turn Uncertainty into Competitive Advantage, offers insights based on her research of the oldest, continuously running businesses on the planet.

What You’ll Discover About How to Thrive Amid Adversity:* Inspiration for Meridith’s book Thrive

• 9-Step strategy necessary to thrive amid uncertainty

• How to focus on opportunities and thrive amid uncertainty

• Role of relentless vision to thrive amid uncertainty

• Researching the businesses who thrive amid uncertainty

• What today’s businesses need to focus on the thrive amid uncertainty

• The role of luck in business

• And much MORE.

Guest: Meridith Elliott Powell Voted one of the Top 15 Business Growth Experts, Top Sales Experts by LinkedIn, and Top 41 Motivational Sales Speakers. Meridith has a cutting-edge message, rooted in real-life examples and real-world knowledge. She is the author of six books, including “Cut Through The Excuses – Send Sales Through The Roof” , and her latest “Thrive: Strategies To Turn Uncertainty To Competitive Advantage.”

Meridith is regularly featured in publications such as Forbes, Fast Company, Inc., and Investment News, among others. High energy and highly interactive, Meridith’s helps leaders and business owners learn the new rules of success today, and the strategies they need to build their business, engage their team, and leave their competition in the dust.

Meridith is a Certified Speaker Professional, a designation held by less than twelve percent of professional speakers, as well as a Certified Virtual Presenter, having passed the rigorous certification standards to achieve this designation.

In her highly engaging keynote-speaking sessions, Meridith shows her audiences how to attract more business, retain top talent, and leap into position to win in this new economy. No walking on coals, no breaking boards, just real-life strategies you can put into place first thing Monday morning.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Meridith and connect with her on LinkedIn, Facebook, Twitter, YouTube, and Instagram.

Meridith’s book: Thrive: Strategies To Turn Uncertainty To Competitive Advantage

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

WORKPLACE TRUSTWorkplace trust can ebb and flow like an ocean tide depending on what we say and how we say it. Little things can mean a lot, especially when it comes from someone in a position of authority.

Getting it right means sharpening your soft skills and today’s guest, Anne Baum is going to share some soft skill secrets to help you build workplace trust more consistently.

What You’ll Discover About Workplace Trust:* How small mistakes impact workplace trust

• How managing perceptions well improves workplace trust

• The self-imposed leadership barriers to building more workplace trust

• Essential Soft Skills for Improving Workplace Trust

• How The Transmitter and Overconfident Overachiever Detract From Workplace Trust

• How to Improve the Soft Skills Necessary to Build More Workplace Trust

• And MUCH more.

Guest: Anne BaumAnne Baum is the author of Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You Succeed.

She is also the Lehigh Valley executive and vice president, distribution channels & labor relations for Capital BlueCross.

Since joining the company in January 2010, Anne has been involved with strategic planning and other senior level functions as well as designing and leading leadership development programs through her own company Vision Accomplished.

Anne participates on numerous boards and executive committees and her formal education includes a BS in Biology from the University of Illinois, a Masters in Health Systems Management from Rush University, plus she has a certification from the Protocol School of Washington as a protocol and etiquette consultant.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Anne and connect with her on LinkedIn, Facebook, Twitter, and Instagram.

Anne’s book: Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You Succeed

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

INCREASE REVENUECan you really increase revenue without selling more? How cool would that be? Right?

Today’s Summer Classic guest, Ken Wentworth, also known as Mr. Biz, says yes you can. Listen now to get the inside scoop.

What You’ll Discover About How to Increase Revenue:* How eliminating the “silent business killer” lets you increase revenue

• Myth of the Loss Leader

• How aggressive pricing does not increase revenue

• How improving profit does not require an increase in revenue

• Mindset necessary to increase prices that increase revenue and profits

• The critical importance of maintaining discipline to increase revenue

• The problem with pricing low to get your foot in the door

• How your USP can increase revenue in competitive bidding

• How adjusting the mix of high and low margin products can increase revenue

• Pricing conversation mistakes to avoid

• Why you need to know your fully loaded cost to increase revenue

• And MUCH more!

Guest: Ken Wentworth, aka Mr. BizKen Wentworth, aka “Mr. Biz”, is a strategic business partner who helps business owners run their companies more profitably & more efficiently.

After ascending to the top 3% at a Fortune 15 company and breaking six World Records, Mr. Biz now uses his experience & expertise to help others develop their skills to become more successful owners.

He is the author of two bestselling books, his most recent, “Pathway to Profits”, provides an actionable blueprint to excelling in any economy; as well as “Don’t Fake the Funk.”

Ken is the Award-Winning host of “Mr. Biz Radio”, which airs for 30 hours each week across several different networks. Being an influential business guru, he has amassed a social media following of over 300k.

For his expertise, he has been featured on Forbes, Yahoo Finance, Fast Company, The New York Finance, and American Express.

Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.

Contact Ken and connect with him on LinkedIn, Facebook, Twitter, Instagram, and YouTube.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

READ NONVERBAL BODY LANGUAGEAre you unsure of how to read nonverbal body language at work? Could you be missing out on subtle clues about what someone is really thinking?

Imagine how valuable it would be if you were better at decoding those signals? It could help you be a more effective leader, negotiator, or team player.

It’s powerful indeed, my friends. Today’s Summer Classic guest, Martin Brooks, creator of the Body Language Decoder, will give us some tips on how to get better at reading nonverbal body language at work.

What You’ll Discover About How to Read Nonverbal Body Language:* Genesis of Martin’s interest in how to read nonverbal body language

• How to use body language for more effective communication

• Top 3 patterns to help you read nonverbal body language

• Why reading nonverbal body language of your audience helps adjust your own nonverbal cues

• Where beginners can focus to read nonverbal body language

• How better nonverbal body language can reduce Zoom fatigue

• The danger of ignoring nonverbal body language

• And MUCH more.

Guest: Martin BrooksMartin Brooks is an experienced communication coach and trainer.

In his consultancy practice, he applies his expertise in the reading of body language to help clients better understand others as well as communicate more effectively.

His body language analysis has been aired on the BBC, LBC Radio, and the Discovery Channel.

His new product, “Body Language Decoder,” includes 50 illustrated cards that reveal what others are really thinking.

Related Resources:If you liked this interview, you might also enjoy our other Communications episodes.

Contact Martin and connect with him on LinkedIn, Twitter, and Instagram

Learn more about his work at successthroughimpact.com

_____

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

BUSINESS MOTIVATIONKeeping your business motivation high can be challenging. Sometimes it can feel like pushing a mule up hill. There are days you feel it and, let’s be honest, days you don’t.

How can you keep your business motivation mojo turbocharged?

Today’s Summer Classic guest, Dr Ronald Dalrymple, is the author of The Inner Manager and a licensed psychologist who offers some tips and strategies.

What You’ll Discover About Business Motivation:* How harnessing the power of positive thinking improves business motivation

• How emotional intelligence impacts the energy and motivation in the room

• How a leader’s imposter syndrome can infect an entire organization

• Business motivation and programing your mind for success

• How strategic hiring helps keep business motivation high

• How the power of attraction factors into maintaining business motivation

• The most important thing to remember to maintain business motivation

• And MUCH more

Guest: Dr Ronald Dalrymple Dr. Ron Dalrymple is a licensed psychologist with a special interest in the higher, seldom understood powers of the mind.

He has written five books using his research to motivate individuals to achieve greatness by utilizing the power within themselves: The Inner Manager; 8 Days to Creative Power; I Love You, God; Quantum Field Psychology, and Taming the Menagerie: Mind Games People Play.

Dr. Dalrymple also produced a film about the discovery of Quantum Field Psychology, Paradise Found 2015; and recently released his new film, The Endless Question (2020).

Quantum Field Psychology is a whole new approach to psychology, integrating the major fields of psychology with Eastern and Western philosophies, quantum physics and topological mathematics.

This sounds confusing but is not, it is simply a whole new paradigm of thought that integrates these disparate areas of research into a new formulation of ideas, and he tries to make it simple.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Dr Ron and connect with him on LinkedIn, Facebook, and Twitter.

Learn more about quantum field psychology in the movie The Endless Question (free).

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

MAGICAL CUSTOMER EXPERIENCEDoes creating a magical customer experience sound like a bunch of marketing pie in the sky?

Well, today’s Summer Classic guest is a Disney management alum, and he says that you don’t need a roller coaster or nightly fireworks to create a magical customer experience.

What You’ll Discover About the Magical Customer Experience:* How to adopt the magical customer experience for your business

• How small gifts create a magical customer experience and increase revenue

• How to get ideas for making your own magical customer experience

• How Disney’s Law of Unlimited Abundance fits into the magical customer experience

• How to keep new hires from ruining the magic

• Salvaging the magical customer experience when things go wrong

• 2 ways businesses diminish the magical customer experience

• And MUCH more.

Guest: Vance MorrisVance spent 10 years working for the mouse at Walt Disney World in Orlando Florida. He started his career at Disney on the Opening Team of the Yacht & Beach Club Resorts, and progressed through the management ranks as a Night Club Manager at Pleasure Island, Service Trainer aboard the Empress Lily, and on the revitalization team of the Contemporary Resort in the mid-90’s. It was at the Contemporary that Vance got his crowning achievement, Designing, Opening and Operating Chef Mickey’s, Disney’s flagship Character Dining Experience.

After leaving Disney, (yes people do leave) he utilized his skills to rescue or improve many of America’s companies and government agencies. His clients included Legal Seafoods, Tyson, NASA, Rain Forest Café, Compass Group, The Executive Office of the President of the United States, The Smithsonian and the Kennedy Center for the Performing Arts.

Tiring of corporate life, Vance opened his own Bricks & Mortar Business in 2007. After meteoric growth of his service business, other entrepreneurs began to seek him out for advice and counsel. This spawned his next business, Deliver Service Now!, consulting and coaching other companies on how to create and implement Disney style service and then apply Direct Response Marketing to profit from it.

Vance Morris has shared the stage with many of the premier marketers and service professional in the world; Dan Kennedy, Joe Polish, Bob Brown, Lou Ferrigno, Dean Jackson, Charles Henning, Lee Cockerell, and Meg Crofton.

2015-2019 Longest Reigning Marketer of the Year, GKIC & Dan Kennedy Award Winner

Related Resources:If you liked this interview, you might also enjoy our other Customer Satisfaction episodes.

Contact Vance and connect with him on LinkedIn, Facebook, and Twitter.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

EMAIL TIME MANAGEMENT PRODUCTIVITYWant to tame your inbox and get more email time management productivity? I know . . . it sounds too good to be true.

Unsolicited sales pitches, subscriptions you never signed up for, cc’s on conversations that don’t quit, not to mention the spam. It takes time to sort through that mess every day to keep it from choking your computer altogether.

Productivity expert, Marcey Rader, has some easy ways to tame that beast that you can start using right away to keep from burning out and kicking your computer in the disc drive. Listen now.

What You’ll Discover About Email Time Management Productivity:* How poor email time management impacts our productivity and health

• Decision-making fatigue associated with poor email time management

• How email fatigue affects our health

• Why we allow ourselves to get distracted by email

• Easy ways to start improving your email time management productivity

• And MUCH more.

Guest: Marcey RaderMarcey Rader believes that health powers productivity. She is a multi-certified health and productivity expert, a three-time bestselling author, and an award-winning, global keynote speaker. As the founder of Rader Co., Marcey helps executives, teams, and individuals banish burnout, keep good people, and keep moving forward through practical, tailored tools, healthy, sustainable habits, and coaching accountability.

Sought-after by Fortune 100 companies and others, she’s spoken for tens of thousands of people worldwide – from North Dakota to Dubai to Tokyo. As a high-impact speaker, she trains her audiences to escalate their energy, conquer their calendars, master tasks, and finally extinguish their email. To change your career, team, or organization one habit at a time, learn more or connect with Marcey at marceyrader.com.

Related Resources:If you liked this interview, you might also enjoy our other Communication episodes.

Contact Marcey and connect with her on LinkedIn.

Also check out her gift links:

Rader Co. Email Action Plan

Health-Powered Productivity Podcast

Effective Email Settings – use the password inboxzero

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

HOLLYWOOD STRATEGYHollywood strategy is a more glamorous version of what every business needs to do – focus on where to play and how to win. But a cohesive plan can often elude us.

Today’s Summer Classic episode features a Hollywood mega entrepreneur with an amazing story whose journey gives us a peek behind the curtain into his secrets for success.

What You’ll Discover About Hollywood Strategy:* Factors Namer considers in crafting his Hollywood strategy

• The strategic value of flexible business structures

• How Hollywood strategy can be applied to Main Street businesses

• How change empowers new business opportunities

• The personal habits that contribute to Namer’s Hollywood strategy

• The time management component of Namer’s Hollywood strategy

And much MORE.

Guest: Larry NamerLarry Namer’s entertainment and media credentials are pure platinum. He is an entertainment industry veteran with close to 50 years of professional experience in cable television, live events and new media.

Larry is a founding partner of Metan Global Entertainment Group (MGEG), a venture created to develop and distribute entertainment content and media specifically for Chinese speaking audiences in China and abroad.

Mo recently, he was appointed Chief Operating Officer of FanVestor, an innovative data-driven ecosystem for celebrities, brands and their fans to become an investor and access exclusive experiences and rewards.

While Metan and FanVestor may not be a household names to you, the E! Entertainment Television network no doubt is and that’s Larry’s baby too. His co-founded it, and some baby – it’s now valued at over $4 billion USD.

Those three projects are just a small sample of his amazing portfolio of work. Along the way he has received tremendous accolades and won prestigious awards that are too numerous to mention.

Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.

Contact Larry and connect with him on LinkedIn, Facebook, Twitter, and Instagram.

Connect with Metan Global Entertainment Group on LinkedIn, Facebook, Twitter and Instagram.

Connect with FanVester on LinkedIn, Facebook, Twitter and Instagram.

_____

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

UPDATED COMMUNICATION SKILLS Updated communication skills? Are you kidding me? Why would we need those?

We’ve been communicating just fine up to now, and it’s gotten us where we are.

But is there something more we could do to let our talents and message shine? Today’s guest, communication expert Dianne Chase, has some ideas.

What You’ll Discover About Updated Communication Skills:* Why we benefit from updated communication skills as our careers evolve

• The number one communication skill we need to update

• Why it takes more energy to communicate in a virtual world

• The most important thing we need to know about updated communication skills

• And much more

Guest: Dianne ChaseDianne is an award-winning communications executive with decades of experience working successfully with business professionals who want to elevate their communication skills, and build their leadership acumen, to achieve greater success. She is an Accredited GENIUS Business Storytelling Partner© in the Gabrielle Dolan methodology; one of only two in the world.

Her driving purpose is to help business professionals become authentic and impactful communicators so that they may attain their personal and professional aspirations.

Dianne founded her boutique communications consulting, training, and media relations firm, Chase Media and Communication, in 2000 after a distinguished career in broadcast journalism as a news director, anchor, and reporter. In addition to strategic business storytelling, her expertise and services include crisis communication, media training, presentation skills training, business message development, strategic internal and external communication, executive communication consulting and coaching, and leadership brand identity.

She is a past global chair of the International Association of Business Communicators and currently serves as president of the IABC North Carolina chapter.

She is a founding member of the 20/20 Visionaries in Charlotte and has been recognized with several professional awards including 2000 Notable American Women, and the Mecklenburg Times 50 Most Influential Women. She serves on several philanthropic and professional boards in her mission to always find ways to add value, provide support, and give back.

Related Resources:If you liked this interview, you might also enjoy our other Communication episodes.

Contact Dianne and connect with her on LinkedIn, Facebook, Twitter, and Instagram.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

PSYCHOLOGICAL SAFETYHow do you foster more connection and psychological safety in the workplace?

Sounds like a “nice to have,” not a “got to have” thing, but today’s guest, Mike Brcic says it actually plays a huge role in business success. And in today’s episode he explains how to do it.

What You’ll Discover About Psychological Safety:* The most common misunderstanding about psychological safety

• The foundation and precursor to psychological safety is

• The 4-part framework for establishing more psychological safety

• The power of repetition in protecting psychological safety

*And much more

Guest: Mike Brcic Community-builder and serial entrepreneur by nature, Mike Brcic is passionate about helping entrepreneurs live inspired, more connected lives. Via his events and adventure retreats around the world with Wayfinders, Mike helps entrepreneurs find the tribe and the support they need to achieve great things and personal fulfilment.

He’s travelled to and spent time with locals in some of the remotest places on Earth, from the Kazakhs of far western Mongolia to the hunters of Greenland, to the Batwa forest people of the Bwindi Impenetrable Forest of Uganda. In the process, he’s learned a thing or two about living a meaningful life.

He is a passionate speaker on many topics related to entrepreneurship, community building, and mental health. Via his Substack channel he shares tips and resources about human connection and how to live a more deeply connected life.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Mike and connect with him on LinkedIn, Facebook, Twitter, and Instagram.

Also get more people management tips on Mike’s Substack channel

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

EMPLOYEE ENGAGEMENTUnlocking high performance and motivating high employee engagement isn’t easy.

What kind of people, practices, and management strategies actually work?

Today’s guest, Alicia Parr, has some valuable tips and explains how.

What You’ll Discover About Employee Engagement:* Why employee engagement is really about “people energy”

• How employee engagement becomes more challenging as businesses grow

• The four components that drive employee engagement

• The leadership mindset shift needed to unlock more employee engagement

• And much more

Guest: Alicia Parr Alicia is the innovative founder of Performentor, revolutionizing HR with 20 years of experience and a behavior science-based approach tailored for small businesses.

As a visionary, she excels in creating learning cultures, fostering a growth mindset, and guiding high-performing teams.

An accomplished executive coach, Alicia applies her deep knowledge in psychology, marketing, and mass communication to empower business leaders.

She developed a proprietary operating model, Unleash People Energy™, that reframes the definition of a business as the conversion of people energy into economic value.

With an enduring passion for understanding human performance and an impressive record as an endurance athlete, Alicia embodies the spirit of a disruptive leader, dedicated to shaping the future of human resource management.

Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.

Contact Alicia and connect with her on LinkedIn, and Twitter.

Also visit Performentor’s website, LinkedIn page and Twitter.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

INNOVATIVE LEADERSHIPIs innovative leadership merely about being in the right place at the right time or some flash of genius?

Or is there a smart way to nurture creativity and build a pipeline of consistent innovation?

You can probably guess my guest’s answer, but in a few minutes, Steve Wunker will actually explain you can be a more innovative leader.

What You’ll Discover About Innovative Leadership:* Understanding what innovation really is

• The three A’s of innovative leadership

• How innovative leadership determines the metrics of accountability

• The story of Panera Bread as an example of innovative leadership

• And much more

Guest: Steve Wunker Steve Wunker is the managing director of New Markets Advisors, a global consulting firm focused on innovation.

He was responsible for one of the world’s first smartphones, pioneered the mobile marketing and commerce industries, and partnered with a longtime colleague, Harvard Business School’s Clayton Christensen, in building the consulting firm Innosight.

He’s the author of three award-winning business books, has written for Forbes since 2011, and has keynoted speaking events on five continents.

He’s the co-author of the new book The Innovative Leader: Step-by-Step Lessons from Top Innovators for You and Your Organization(Morgan James Publishing; April 2, 2024).

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Steve and connect with him on LinkedIn.

Check out his book website

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

LEAD GENERATIONWho wouldn’t benefit from expert lead generation tips, especially if they’re designed to help you maximize results and minimize costs, right?

That’s why I’m so excited to welcome Josh Ramsey today.

What You’ll Discover About Lead Generation: * The number one lead generation trap people fall into

• The most practical way to approach lead generation

• How to prioritize different social media channels for lead generation opportunities

• Using customer relationship management (CRM) systems to track leads and conversion rates

• And much more

Guest: Josh RamseyJoshua Ramsey, CEO of Strategic Point Marketing, has developed principles and strategies for businesses since 2001. During this time, Joshua has successfully created and executed more than 80,000 successful campaigns across the US.

Joshua is a Fractional Chief Marketing Officer, author, and highly regarded speaker. As someone with experience in speaking since 2005, Joshua teaches executives and business owners exactly how to cut costs and improve their current business so they can continue to grow.

As a true Fractional Chief Marketing Officer, Joshua gives business owners unique executive experience, along with a fresh perspective, without having to pay the high salary of a full-time employee. He helps them to develop new strategies for growing their brand, increasing customer acquisition, and generating new sales.

Related Resources:If you liked this interview, you might also enjoy our other Marketing episodes.

Contact Josh and connect with him on LinkedIn, Facebook, and YouTube.

Josh’s book: How Some SEO Companies Disguise Laziness & Hide Poor Strategies

The DiSC profiler Josh referred to in our conversation

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Ethical LeadershipEthical leadership is about much more than not breaking the law.

What does it mean for your career in the future of your business? Why does it matter if you can still be law abiding?

Those are a few of the things we’ll be exploring with Rick Swegan, coauthor of the new book, The Practice of Ethical Leadership: Insights from Psychology and Business in Building an Ethical Bottom Line.

What You’ll Discover About Ethical Leadership:* Why ethical leadership is more than focusing on the bottom line

• Why the practice of ethical leadership presents a moral challenge

• How the younger generation’s demand for social justice creates a sense of urgency for more ethical leadership

• How to quantify ethical leadership

• And much more

Guest: Rick SweganRick B. Swegan is an author and the founder and principal consultant of ARCH Performance. With a background in human resources and safety, Rick provides consulting to a variety of organizations on the developmental needs of potential leaders.

Rick’s co-author, Claas Florian Engelke,provides consulting services in the fields of leadership advisory, assessment, and development. He invites clients to question themselves in order to foster incessant learning and aspire to be the best versions of themselves.

Their new book: The Practice of Ethical Leadership – Insights from Psychology and Business in Building an Ethical Bottom Line (Routledge, March 28, 2024), offers effective suggestions for developing ethical leaders. Learn more at ethicalbottomline.com

Related Resources:If you liked this interview, you might also enjoy our other Corporate Governance and Culture episodes.

Contact Rick and connect with through his websites, archperformance.com, ethicalbottomline.com .

And be sure to check out his book The Practice of Ethical Leadership: Insights from Psychology and Business in Building an Ethical Bottom Line

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

ENTREPRENEURIAL SUCCESSEntrepreneurial success, the process of scaling a business can feel overwhelming.

There’s always at least one more thing to do, and the fear of a misstep that could be a setback can cause a lot of sleepless nights.

But today’s guest, Jessica Yarborough can help reduce that fear and anxiety by sharing some often-overlooked factors of growing a successful business with her helpful tips.

What You’ll Discover About Entrepreneurial Success:* Why not having the right pricing strategy interferes with entrepreneurial success

• How entrepreneurial success requires the proper reinvestment of profits

• The systems you need to profitably scale and achieve entrepreneurial success

• Why startups need a holistic perspective of their business to develop a strategy that will work

• Why taking the time to work on your business instead of only in your business is the key to entrepreneurial success

*And much more

Guest: Jessica YarboroughJessica Yarbrough has quickly developed a reputation of being one of the best business strategists for coaches and consultants who want to sell and scale ultra-high-end services.

Her background is in international business and she has built multiple companies.

Jessica is a genius at showing entrepreneurs how to build an expert platform, rapidly raise their value, build credibility and attract high-paying clients.

She loves teaching entrepreneurs how to grow their influence and make the income and impact they desire.

Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.

Contact Jessica and connect with her on LinkedIn, and YouTube.

Also check out her video on How to Become a 7 Figure Coach or Consultant.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Workplace TransformationA Navy SEAL needs to be nimble, conquer chaos, and successfully manage unexpected challenges.

In many respects, business leaders do too because the ability to adapt and be resilient in the face of rapidly changing market conditions is what helps businesses stay competitive, grow, and succeed.

How can we think more like a Navy SEAL to make workplace transformation stick? We’re about to find out, because today’s guest Marty Strong IS a former Navy SEAL.

What You’ll Discover About Workplace Transformation:* How the lack of investing in employees hinders workplace transformation

• The leadership mindset change needed to facilitate workplace transformation

• How to break down silos that hinder workplace transformation

• The mission critical role of senior leadership in sustaining workplace transformation

• And much more

Guest: Marty Strong Marty Strong is a retired Navy SEAL combat veteran, CEO, and serves on two corporate boards.

He is a creativity and leadership consultant, motivational speaker, and the author of nine novels and two business leadership books; Be Nimble: How the Creative Navy SEAL Mindset Wins on the Battlefield and in Business released in January 2022 and Be Visionary: Strategic Leadership in the Age of Optimization, released January 2023.

Marty’s suffered the loss of his oldest son, beat cancer twice, and has been shot at in a few exotic countries.

He’s spent a lifetime meeting challenges head on, succeeding in three professions, anticipating crisis, and leading through chaos.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Marty and connect with him on LinkedIn.

Be sure to check out his website, and his books:

Be Nimble: How the Creative Navy SEAL Mindset Wins on the Battlefield and in Business

Be Visionary: Strategic Leadership in the Age of Optimization

Be Different: How Navy SEALs Bend, Break or Ignore Rules to Get Results! (soon to be released)

Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Virtual AssistantsHaving virtual assistants sounds like a dream come true. But how easy is it to turn a chunk of your business over to a stranger?

What should you be looking for and how do you make it work? How do you keep control?

Those are some of the question today’s guest, Barbara Turley will be answering.

What You’ll Discover About Virtual Assistants:* How to determine the ideal tasks to delegate to virtual assistants

• Establishing the necessary workflow processes

• How to find the right virtual assistants

• Best practices for creating effective communication protocols

• And much more

Guest: Barbara TurleyBarbara Turley’s mission is to eradicate business overwhelm and remove the friction that stunts growth by helping clients to optimize their operations using offshore teams of virtual assistants, clever automations and streamlined processes.

The Virtual Hub makes this happen every day through virtual assistants who can aid with digital marketing, social media and administrative support plus consultants & system architects who optimize platforms and processes for growing businesses.

The Virtual Hub is a virtual assistant company with the added advantage of an operational efficiency consulting and implementation team. Rather than doing business “the usual way,” they actually create their own virtual assistant successes (and yours) through deep training programs (including software like Hubspot and Ontraport) as well as ongoing career development and customized coaching to best serve each of their clients.

Barbara proudly wears the label of Founder and CEO at The Virtual Hub as well as the titles wife and mom.

Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.

Contact Barbara and connect with her on LinkedIn, Facebook, Twitter, Instagram, and YouTube.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Positional PowerPositional power is one of the most misunderstood and misused concepts in business.

It’s also why positional power can be an organization’s Achille’s heel.

Sounds like heresy? Let’s talk about that.

What You’ll Discover About Positional Power:* How positional power can promote an us-vs-them mentality

• How emotional intelligence supplements and strengthens positional power

• The blind spots positional power creates that threaten high employee engagement

• Why leaders serious about high employee engagement can’t hide behind excuses of political correctness, wokeness and free speech

• Why it’s incumbent on those with positional power to keep the employee-employer relationship on track

• And much more.

Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.

Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.

Her new book Seeking Fairness at Work is now available on Amazon.

Part 1: Unveiling the Truth: Workplace Fairness Myths vs Reality

Part 2: The Key to Retaining Top Talent: A Fair Work Environment

Part 3: Why Low Employee Engagement is Not an Employee Problem

Part 4: 5 Toxic Leadership Trends that Kill High Employee Engagement

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Toxic LeadershipThere are 5 toxic leadership behaviors that most managers don’t even realize have a negative impact on their employees.

Imagine how much better and more productive the workplace would be if even one of those toxic leadership habits could be toned down.

What You’ll Discover About Toxic Leadership:* How the severity, frequency, and duration of toxic leadership behaviors impacts employees’ perceptions of honest compensation, safety, and sense of belonging

• Why credit stealing is a top relationship deal-breaker and morale killer

• How bias drowns out facts with preconceived notions that either favors or disadvantages employees

• How if employees are not being intentionally included, they risk being unintentionally excluded

• How toxic leadership behaviors create unwritten rules and fear based environments

• And much more.

Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.

Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.

UPDATE: Her new book Seeking Fairness at Work is now available on Amazon.

Part 1: Unveiling the Truth: Workplace Fairness Myths vs Reality

Part 2: The Key to Retaining Top Talent: A Fair Work Environment

Part 3: Why Low Employee Engagement is Not an Employee Problem

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

SECURITY MEASURESWhat security measures do you have in place to protect your email messages?

We assume our emails are secure. But what if they’re not? How do we make sure our messages stay confidential?

Those are a few of the topics we’ll explore with our cybersecurity expert, Stephen Jordan, when we come back.

What You’ll Discover About Security Measures:* Why the security measures of email addresses provided by domain name providers are not enough

• 5 easy protocols you can configure right now that can improve email security measures

• Where to get the biggest return on investment in adding security measures to your email

• How to find a cybersecurity expert you can trust

• And much more.

Guest: Stephen JordanStephen has spent over 33 years providing computer related products and services to small businesses, working as a Technician, System Administrator, System Engineer, and I.T. Manager, with 30 of those years running his own business.

Stephen experienced the evolution of the industry as it changed from being the sales driven computer industry, to the more balanced sales and service I.T. industry, and then to the managed services industry, and has seen many new industries created, including cybersecurity.

Stephen sold his I.T. and managed services business in October of 2021 so he could just focus on matters of cybersecurity for small businesses, which brought him to start his latest business venture called Sound Cybersecurity.

Related Resources:If you liked this interview, you might also enjoy our other Risk Management episodes.

Contact Stephen and connect with him on LinkedIn.

And check out his informative blog.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Low Employee EngagementWhose problem is “Low Employee Engagement ?"

Managers tend to blame employees for being unmotivated making it the employees’ problem to fix.

But perhaps manager should look in the mirror instead? Let’s talk about that.

What You’ll Discover About Low Employee Engagement:* How the phrase low employee engagement respects the privilege of power

• Three reasons supervisors are more complicit in low employee engagement than they realize

• Why protecting and supporting high employee engagement is a management responsibility

• And much more.

Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.

Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.

UPDATE: Her new book Seeking Fairness at Work is now available on Amazon.

Part 1: Unveiling the Truth: Workplace Fairness Myths vs Reality

Part 2: The Key to Retaining Top Talent: A Fair Work Environment

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Meaningful WorkMaintaining accountability in the workplace is a two edged leadership sword.

On the one hand we want employees to do meaningful work, on the other hand, what’s meaningful to management may not necessarily be meaningful to them, BUT it still needs to get done and therein lies the dilemma for executives, managers, and entrepreneurs.

What You’ll Discover About Meaningful Work:* How meaningful work connects employees’ unique abilities with the overall vision and mission of the company

• Why meaningful work requires synchronizing employees’ expectations

• How meaningful feedback contributes to meaningful work

• How to help employees overcome the fear of vulnerability when discussing meaningful work

• And much more.

Guest: Zach MontroyZach Montroy is a change agent and leadership team coach who has spent two decades in executive roles, honing his expertise in organizational strategy, people operations, people leadership and scaling companies. With a passion for helping leaders expand their impact and build trust, Zach draws from his extensive experience to help companies align their mission and values with their strategy.

Over the last five years, Zach has focused his efforts on helping entrepreneurs scale and grow their businesses, bringing his knowledge and insights to bear on the stickiest issues facing high-growth organizations. With a deep understanding of the importance of both strategy and culture in achieving sustainable growth, Zach helps companies create high-functioning, high-impact organizations through his innovative approach to leadership.

As a sought-after speaker and podcast guest, Zach is known for his ability to distill complex concepts into actionable insights that help businesses achieve their goals. Whether you’re looking to scale your business, build a high-performance team, or expand your impact as a leader, Zach’s expertise and passion for organizational strategy make him an invaluable resource for any entrepreneur or business leader looking to take their organization to the next level.

Related Resources:If you liked this interview, you might also enjoy our other Corporate Governance and Culture episodes.

Contact Zach and connect with him on LinkedIn.

Also be sure to visit his business website, Intention Collective, and it’s corresponding LinkedIn page.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Retaining Top TalentRetaining top talent has always been a management challenge. It’s become even more so in our post-covid world where many employees who enjoyed the autonomy of remote work arrangements are suddenly faced return to office mandates.

For employees it feels unfair when the work is going fine. Yet those employee perceptions clashed directly with the management’s view of “Hey, we make the rules around here.”

When that happens, for employees it begs the questions: Do I stay? Or do I go?

What You’ll Discover About Retaining Top Talent:* The role of the implied social contract in retaining top talent

• What the covenants of good faith and fair dealing have to do with retaining top talent

• What good faith and fair dealing means in the workplace

• How the implied social contract legitimizes employee expectations of workplace fairness

• And much more.

Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.

Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.

UPDATE: Her new book Seeking Fairness at Work is now available on Amazon.

Part 1: Unveiling the Truth: Workplace Fairness Myths vs Reality

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

YouTube VideoYouTube video can be very impactful because next to Google, YouTube is an incredibly powerful search engine in its own right.

That means knowing how to harness that energy can accelerate the growth of your business, product, or service, but how can entrepreneurs tap into this phenomenon effectively and efficiently?

That’s what I’ll be exploring with our next guest, YouTube expert, Matt Hughes.

What You’ll Discover About YouTube Video:* Why small businesses have an advantage in creating YouTube video

• How to find great content for your YouTube video

• How to optimize YouTube video descriptions

• The biggest mistake everyone makes with their YouTube video

• How long does it take to build marketing momentum with YouTube video

• AND much more

Guest: Matt Hughes Matthew Hughes is a video and YouTube expert based in Leicester, United Kingdom.

In 2013, he started a video company that he ran for seven years, traveling the world and creating corporate videos for clients ranging from one-man bands through to billion-dollar companies.

Fast forward to 2019 and having witnessed firsthand video’s rising influence and power in driving exponential brand growth and customer acquisition, Matt created the King of Video brand to help small business owners confidently create consistent video content that connects with their audience.

In 2021 he turned his focus to YouTube with a goal of getting 1000 small businesses to 1000 subscribers using YouTube as the primary platform to grow their business and make money by strategically creating video content.

Related Resources:If you liked this interview, you might also enjoy our other Marketing episodes.

Contact Matt and connect with him on LinkedIn, Facebook, and TikTok.

And check out Matt’s King of Video website for more information and resources.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Workplace FairnessWorkplace fairness is something employees desperately want and executives, managers and business owners think they give.

But when a Gartner HR research finds 82% of employees report their working environment lacks fairness and last year’s State of the Workplace Gallup polls finds 59% of workers being disengaged, or “quiet quitting” in Gallup’s 2023 parlance, and another 18% being actively disengaged, or just plain miserable at work and “loud quitting” it’s time to take a closer look at workplace fairness and why so many employees feel they’re not experiencing it.

What You’ll Discover About Workplace Fairness:* The phenomenal bottom line benefits of high employee engagement

• The critical role workplace fairness plays in employee engagement

• Why fairness is a reasonable expectation

• The misunderstood role of the implied social contract in workplace fairness

• And much more.

Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.

Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.

UPDATE: Her new book Seeking Fairness at Work is now available on Amazon.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Buy a Profitable BusinessKnowing how to confidently buy a profitable business at a great price is an awesome way to expand an existing business or take the leap into entrepreneurship.

But if it’s not something you do on a regular basis, your confidence may need some boosting with proven strategies and tips. That’s where today’s guest comes in.

What You’ll Discover About How to Buy a Profitable Business:* Understanding the different stages of buying a business

• How to find the right team to assist in the process of buying a profitable business

• Why looking for companies who are publicly listed for sale is the wrong way to buy a profitable business

• The smart way of managing risk when buying an existing business

• How to stay focused on the right stuff during the purchase process

• AND much more.

Guest: Richard ParkerRICHARD PARKER has been helping people achieve their dreams of owning a business for over 30 years.

His ‘How To Buy A Good Business At A Great Price’ program has sold over 100,000 copies in more than 80 countries.

He was hired by the Dalio family office and for several years worked as a mentor to one of Ray Dalio’s sons teaching him the art of buying small businesses.

He has personally purchased 13 of his own companies plus one co-investment with purchase prices ranging from $50,000 to over $200 million.

Richard has appeared in Forbes, The New York Times, TheStreet.com, Entrepreneur Magazine, Inc., and has over 200 published articles to his credit.

Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.

Contact Richard and connect with him on LinkedIn, Facebook, Instagram, and YouTube.

Visit Richard’s website RichardParker.com for more information about his programs.

Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Winning Negotiation TacticsWhat are your winning negotiation tactics? Do they always work out the way you want them to?

If you’d like to improve your success rate, You’re going to enjoy today’s guest. She’s Andrea Beach, a certified hypnotherapist who’s often featured as a change agent and a force of nature in the business world.

What You’ll Discover About Winning Negotiation Tactics:* Why reframing the encounter from you versus them to us versus the problem is a winning negotiation tactic

• How being curious and mindful of body language are winning negotiation tactics

• How to side-step defensiveness in negotiations

• Two biggest mistakes people make when negotiating

• Why winning negotiation tactics are part art and science

• AND much more

Guest: Andrea BeachAndrea Beach is the founder and CEO of both Axess Network and Beachfront Custom Development. A leading authority on technology and consumer behavior, Ms. Beach has advised Fortune 500 companies, mentored a variety of startups, and created engaging activations for some of the world’s largest brands.

Her track record includes inventing the first global platform capable of programming and sending personalized mobile communications in 147 languages, consulting on cybersecurity issues, and implementing one of the world’s first examples of dynamic, location-based text messaging.

Ms. Beach currently serves on the board of directors for the Small Business Council of the Consumer Technology Association (CTA). As a media commentator and keynote speaker, she covers the future of consumer engagement through technology.

Related Resources:If you liked this interview, you might also enjoy our other Communication episodes.

Contact Andrea and connect with her on LinkedIn, Facebook, Instagram.

Also visit her business website, Beach Front Custom Development.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Modern Employee ExpectationsModern employee expectations of work have lots of executives, managers and entrepreneurs scratching their heads and if you’re one of them you need to hear what today’s guest, Jim Bishop, has to say about it.

What You’ll Discover About Modern Employee Expectations:* Why the old “normal” will never return

• How the social isolation of the COVID pandemic changed modern employee expectations of work

• Things organizations do that create a false sense of community

• The importance of human connection in modern employee expectations

• The three things leaders need to build into their culture to meet modern employee expectations

• AND much more.

Guest: Jim BishopWith over two decades of immersive experience in executive development, corporate leadership and human performance, Jim Bishop stands as a beacon of transformative leadership through his business, Conjunction Leadership.

Jim’s journey has taken him across the globe, coaching executives, diverse teams and orchestrating the modernization of leadership systems for transforming business units. Having collaborated with industry giants like Eli Lilly, Roche, and Elanco, Jim recognized the pivotal role of a visionary leader willing to first work on themselves while revitalizing their culture. This catalyzed the birth of Conjunction Leadership in 2020, where Jim provides executive coaching and team development solutions.

As a certified coach by the International Coaching Federation and a Certified Leadership Facilitator with Blanchard, Jim’s methods are a blend of science and art. He empowers executives through executive coaching, corporate culture consulting, and team effectiveness programs, focusing on holistic development within volatile contexts. At Conjunction Leadership, transformation starts within. The exclusive DISRUPT, BRIDGE, and GROW process guides leaders on a journey of self-discovery, mindset shifts, and measurable growth.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Jim and connect with him on LinkedIn, Facebook, and Instagram.

Also visit his business website, Conjunction Leadership.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Personal BrandingPersonal branding, raising your profile in a crowded marketplace where the almighty referral isn’t as powerful as it used to be can feel disheartening.

But today’s guest, Liz Harr, is the co-author of The Expert Revolution which has tips and strategies for how you can reach a wider audience than you ever imagined and position yourself as a buyer’s top-and sometimes only-choice.

What You’ll Discover About Personal Branding:* The power of authenticity in personal branding

• The first step everyone needs to take that’s essential to personal branding

• How to make your thought leadership visible

• The two things holding you back from more personal branding

• How to be authentic and still be professional

• Why your personal brand is about your audience, not you

• And MUCH more.

Guest: Liz Harr Elizabeth Harr is an accomplished entrepreneur and executive specializing in brand management and growth strategies for professional services firms.

A managing partner at Hinge, she leads Hinge’s client service team, helping businesses solve critical marketing and brand-related challenges. Prior to joining Hinge, Elizabeth co-founded a Microsoft solutions provider company and grew it into a thriving organization that became known for its expertise in Microsoft customer relationship management.

Elizabeth has co-authored several books and reports published by the Hinge Research Institute.

She holds a Master’s degree in International Economics from Columbia University in New York and a B.A. from University of Missouri – Columbia. Elizabeth is a recognized Visible Expert®. She recently co-authored the Amazon bestselling book The Visible Expert Revolution: How to Turn Ordinary Experts into Thought Leaders, Rainmakers, and Industry Superstars.

Related Resources:If you liked this interview, you might also enjoy our other Branding episodes.

Contact Liz and connect with her on LinkedIn, and Twitter.

Learn more about Liz’s work at Hinge.

Check out her latest book: The Visible Expert Revolution: How to Turn Ordinary Experts into Thought Leaders, Rainmakers, and Industry Superstars

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Exceptional Customer ExperienceDelivering exceptional customer experience in an age of instant gratification, where every encounter can be recorded with a cell phone, and where it can be instantly posted to social media can feel daunting, despite your best intentions.

What’s the best way to manage that process? Today’s guest, SCORE mentor extraordinaire, Mr. Carl Baumann has some strategies for you.

What You’ll Discover About Exceptional Customer Experience:* What factors separate the exceptional customer experience from the rest

• Seven factors to focus on to deliver an exceptional customer experience

• Why even small businesses are compared to Amazon

• How an exceptional customer experience is correlated to employee satisfaction

• And much MORE.

Guest: Carl Baumann Carl Baumann is a certified business mentor with SCORE specializing in counseling in business planning, strategic planning, general management and management finance & accounting. Carl has an impressive track record in helping clients successfully launch their businesses and create hundreds of new jobs in the local community in the process.

Carl teaches business planning courses and seminars for SCORE at various continuing education venues in the Chapel Hill, NC area and his practical, down-to-earth teaching style has made him a popular mentor.

Carl’s work with SCORE is the culmination of a 34 year career, some of it in commercial banking with First Citizens Bank and most of it with the Miller Brewing Company in numerous financial positions including Brewery Controller, Corporate Controller and Group Director – Sales & Marketing Finance.

Carl earned a bachelor’s degree in Business Administration from UNC Chapel Hill and an Executive MBA from the Peter F. Drucker Graduate School of Management, Claremont Graduate University, Claremont, CA.

Related Resources:If you liked this interview, you might also enjoy our other Customer Satisfaction episodes.

Contact Carl and connect with him on LinkedIn, and Twitter.

Carl has also generously provided the following list of suggested resources on customer experience and satisfaction:

The Cult of the Customer by Shep Hyken

Be Amazing or Go Home by Shep Hyken

I’ll Be Back – How to Get Customers to Come Back Again & Again by Shep Hyken

Moments of Magic by Shep Hyken

The Convenience Revolution by Shep Hyken

The Ten Principles Behind Great Customer Experiences by Matt Watkinson

How Hard is it to be Your Customer? – Using Journey Mapping to Drive Customer-Focused Change by Jim Tincher & Nicole Newton

The Experience-Centric Organization – How to Win Through Customer Experience by Simon Clatworthy

What’s the Secret? To Providing World Class Customer Experience by John R. DiJulius, III

Great Newsletter: The Shepard Letter – Subscribe at https://hyken.com

Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

PROFIT LEVERSDo the profit levers in your business sometimes feel like moving targets in your business?

If they do and you’d like more sustainable, predictable, and scalable profits stay tuned.

Today’s guest Danielle Hendon will reveal the profit levers you need to focus on for a healthier bottom line and she even has a free action guide you can download called Identify Your Most Profitable Revenue Stream.

What You’ll Discover About Profit Levers:* The three profit levers every business absolutely needs to understand to stay profitable and in business

• The number one reason business owners ignore their profit levers

• Why losing sight of gross profit margins spells doom

• How frequently entrepreneurs need to monitor their profit levers to keep their business healthy

• At what stage of growth does it make sense to engage the expert services of a fractional chief financial officer

• And MUCH more.

Guest: Danielle Hendon Danielle Hendon is the founder and owner of 4 Corners CFO, a firm offering financial advisory services to small business owners on a scale that fits their company and budget.

Coupling her decade of experience in corporate finance and accounting with her passion for people, Danielle brings the benefit of “big business” financial analysis to entrepreneurs.

Now, instead of helping corporations increase share price, Danielle gets to help business owners increase their personal livelihoods so they can leave a legacy and lasting impact on their community.

Related Resources:If you liked this interview, you might also enjoy our archive of other Finance episodes.

Contact Danielle and connect with her on LinkedIn, Facebook, and Instagram.

Get Danielle’s Identify Your Most Profitable Revenue Stream download FREE.

Visit Danielle’s business website for more information about her work as a fractional CFO.

Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Storytelling Tips for EntrepreneursStorytelling tips for entrepreneurs. Sounds like one more thing to do on what is already a very long to-do list.

But Donna Griffit guest says it can educate people about your business in ways that accelerate your success. And she’s got some practical tips on how to do that.

What You’ll Discover About Storytelling Tips for Entrepreneurs:* Why storytelling skills are necessary for startups * The 3 mistakes startups make when talking about their business * How storytelling is like a 4 act play * The factors that separate a great pitch from a so-so pitch * AND much MORE

Guest: Donna Griffit Donna Griffit, author of STICKING TO MY STORY: The Alchemy Of Storytelling For Startups, is a world-renowned Corporate Storyteller and Pitch Alchemist.

She has helped over 1000 startups, corporates and investors raise over one billion dollars and accelerate their sales with a personal touch and unmatched messaging savvy, in any industry, at any phase.

Related Resources:If you liked this interview, you might also enjoy our other Marketing episodes.

Contact Donna and connect with her on LinkedIn, Facebook, and Twitter.

Visit her website and check out her book Sticking to My Story: The Alchemy of Storytelling for Startups

Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

BRAND PROTECTION STRATEGIESBrand protection strategies don’t need to be complicated, but they do need to be thought out.

Attorney Steve Weigler has some great tips on what you need to focus on to help keep counterfeiters, pirates, and infringers from stealing your ideas.

What You’ll Discover About Brand Protection Strategies:* The four types of intellectual property available to entrepreneurs to protect their brands * Why securing your intellectual property is integral to brand protection strategies * How to evaluate what type of intellectual property makes sense for your brand protection strategies * The ultimate value of trademark protection * AND much MORE

Guest: Steve Weigler Steven is the Founder and Managing Partner of EmergeCounsel, whose mission is to provide a worldwide clientele legal counsel on the protection of intellectual property and business assets at a lower price point than large legal firms.

In order to fulfill its mission, Steven developed systems-based approaches, which combine best in-class legal technology for legal research and management combined with a strong empathetic human element.

Steven is especially passionate about brand protection where he developed TotalTM®, a proprietary trademark prosecution system which combines predictive search technology, powerful docketing software, and passionate and knowledgeable trademark counsel on a competitive flat fee.

Steve not only has decades of experience as counsel but also previously headed a successful educational technology start-up in which he served as Founder, CEO, and General Counsel for seven years. He was also a Senior Attorney for a Fortune 50 tech company. In part because of his combined experiences, he acts as general counsel to entrepreneurs and companies especially those in the eCommerce and SaaS space.

Steve is a member of IR Global, an international legal network, and through his involvement is able to service foreign businesses with US interests, as well as US businesses with foreign interests; his many awards including being named a Super Lawyer for three consecutive years (2021-2023).

Related Resources:If you liked this interview, you might also enjoy our other Branding episodes.

Contact Steve and connect with him on LinkedIn.

Also check out his business website EmergeCounsel.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Mindfulness in BusinessMindfulness in business can sound like some New Age, break out the crystals, incense, and candle thing.

But today’s guest, Catherine Bell, says it’s actually one of the smartest ways to humanize the workplace, unlock high employee engagement and the full potential of your team.

It’s something that everybody really wants.

What You’ll Discover About Mindfulness in Business:* What mindfulness in business really means * How to mindful when everything is blowing up around you all at once * How to be mindful when you’re consumed with anger * Using mindfulness to restore trust in the workplace * Applying mindfulness to improve team collaboration and productivity * AND so much MORE

Guest: Catherine BellCatherine Bell is a successful entrepreneur, business leader, and best-selling business author. The Awakened Company, which she founded, focuses on helping organizations create healthy corporate cultures through awakening the self, relationships, and team dynamics.

Previously, Catherine founded BluEra in 2008, a Profit 500 executive search and team transformation company. As a Top-200 Growing Company in Canada, Top 10 in Alberta, and Best Workplace, BluEra was a shining example of the Awakened Company System in action. With the sale of BluEra to DHR, Catherine shifted focus to awakening the fire within organizations through her Strategy with Soul consulting and founded The Awakened Company. The Awakened Company aims to awaken the fire within organizations with passion, purpose, and playfulness.

The Awakened Company (2015)—Catherine’s revolutionary business book—was awarded the Nautilus Book Award in Business and Leadership and became a best seller one week after its release. It was also a best seller on Amazon, included in “8 of The Best Leadership Books of 2015,” and was recognized as a top book combining business and mindfulness.

Catherine has been published in Fortune, HBR, Profit, Conscious Company Magazine, Women of Influence, and has written for the UN. She has worked around the globe—from the UK to Cuba—with everyone from Fortune 500 companies to serial entrepreneurs. Catherine has an MBA from the Smith School of Business at Queen’s University, a sociology degree from Western University, is certified in the Enneagram, and is a yoga instructor. She held a two-year term as a Jarislowsky Fellow at the Haskayne School of Business and is on the Expert Panel for the Canadian Centre for the Purpose of the Corporation. In 2022, Catherine was identified by The Inc. Magazine as one of the Top 10 Innovative CEOs Revamping the Future. In the same year, Catherine also received the Platinum Titan Business Award for Female Executive of the Year in Consultation.

As CEO of the Awakened Company, Catherine now consults all over the world on creating Awakened Companies. Catherine has taught thousands of people the Awakened Company process and worked with hundreds of teams. In 2022 alone, her work spanned twenty-three countries. She hosts in-person sessions with organizations on strategy and corporate culture, international webinars on the Enneagram, and teaches The Awakened Company team process to Queen’s University business school students.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Catherine and connect with her on LinkedIn, Facebook, Twitter, Instagram, and YouTube.

Also be sure to check out The Awakened Company , a Nautilus Book Award winner in Business and Leadership, and one of the Best Leadership Books of 2015 on Amazon.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Every day managers make decisions that can affect employee morale. The more people they manage, the more employee issues they have and the more opportunity for missteps.

What’s the best way to handle it? Today’s guest, Barbara Mitchell, co-author of The Decisive Manager, has some answers for you.

What You’ll Discover About Employee Morale:* How to get employees excited about the work they’re doing. * Three great strategies for improving employee morale. * The challenge of influencing employee morale in a hybrid or remote work environment. * How to use technology to promote company culture and support employee morale. * How attitude and aptitude affect employee morale. * And much MORE.

Guest: Barbara Mitchell Barbara Mitchell is enthusiastic about helping organizations find, hire, engage and retain the best available talent.

That’s why she began consulting after working as an HR Executive in corporations.

She’s the founder and Managing Partner of The Mitchell Group, a management consulting practice that helps a wide variety of clients with people and talent management issues.

Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes, especially Barbara’s earlier interviews:

• Three Management Leadership Traps You Need to Avoid with Barbara Mitchell
• Effective Employee Retention Strategies to Stay Afloat in Uncertain Times

Contact Barbara and connect with her on LinkedIn, Facebook, and Twitter.

Visit her website and check out her books:

• The Decisive Manager: Get Results, Build Morale, and Be the Boss Your People Deserve
• The Big Book of HR, 10th Anniversary Edition
• The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve … Productivity
• The Essential HR Handbook, 10th Anniversary Edition: A Quick and Handy Resource for Any Manager or HR Professional (The Essential Handbook)
• The Manager’s Answer Book: Powerful Tools to Maximize Your Impact and Influence, Build Trust and Teams, and Respond to Challenges
• They Did What?: Unbelievable Tales from the Workplace

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

The benefits of remote work for employers has been seen as a way to keep business afloat during Covid for many companies and in a post-pandemic world many are saying “the party’s over.” Time to get back to the office and they’ve gotten push-back from employees for it.

But today’s guest, Barbie Brewer, says the rush to return to the office can be short-sighted. Forward-thinking companies are recognizing and reaping the benefits of remote work arrangements.

Discover what they are and how your organization can capitalize on them too.

What You’ll Discover About the Benefits of Remote Work:* The two most powerful advantages of remote work for employers. * The logistical benefits of remote work for employers. * The advantage of investing in people instead of rent and facilities. * How mastering the art of asynchronous collaboration increases the benefits. * The collaboration myth of being in the same office. * And much MORE.

Guest: Barbie BrewerBarbie Brewer, author of Live and Let Lead began her career in Silicon Valley during the dot.com boom of the ’90s and is now an industry-leading expert in developing critical areas of modern business performance and culture, including remote and hybrid workforces.

As Chief Culture Officer at GitLab Inc., Brewer contributed to the all-remote SAS company’s growth from 150 employees to over 1,000 in more than 60 countries.

She was Vice President of Talent for Netflix when the streaming service expanded from 20 million subscribers to over 150 million.

Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.

Contact Barbie and connect with her on LinkedIn, Facebook, and Twitter.

Check out her website and her book: Live and Let Lead: Leadership Lessons for the Future of Work

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

How to recruit the right talent in today’s economy is challenging.

How do you find the best people for the job when prospective employees have more expectations from the workplace than ever before?

Today’s guest, Kathleen Quinn Votaw, has some practical solutions.

What You’ll Discover About How to Recruit the Right Talent:* Why recruiting the right talent is about selecting, not hiring. * The seven steps of precision interviewing to recruit the right talent. * The crucial role of an interview guide. * What to do if an imposter slips through the interview process. * Why entrepreneurs can’t afford to not have some kind of interview process. * And much MORE.

Guest: Kathleen Quinn Votaw Kathleen Quinn Votaw (www.talentrust.com) is the CEO of TalenTrust, a strategic recruiting and human capital consulting firm.

She is the author of two books, Dare to Care in the Workplace: A Guide to the New Way We Work, and Solve The People Puzzle: How High-Growth Companies Attract & Retain Top Talent.

Regarded as a key disruptor in her industry, Quinn Votaw has helped thousands of companies across multiple industries develop purpose-based, inclusive communities that inspire employees to come to work.

Her company has been recognized in the Inc. 5000. Kathleen also speaks nationally on recruitment, culture and leading with empathy in the workplace.

Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.

Contact Kathleen and connect with her on LinkedIn, Facebook, and Twitter.

Also be sure to check out her websites: https://kathleenquinnvotaw.com/ and https://talentrust.com/

Book: Dare to Care in the Workplace: A Guide to the New Way We Work

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Racial bias in the workplace is an open secret to those who experience it and a symptom of willful blindness to those who inflict it.

It’s a serious problem and Daralyse Lyons is an activist who works tirelessly to shine a spotlight on these issues and offer solutions on how to fix it.

What You’ll Discover About Racial Bias in the Workplace:* What most people fail to grasp about diversity

• How to calm fears about diversity in the workplace

• What it means to “do the work in a meaningful way”

• How experiencing racial bias in the workplace is multilayered

• Proactive steps employees can take to reduce racial bias in the workplace

• Proactive steps employers can take to reduce racial bias in the workplace

• The role of microaggressions in contributing to racial bias in the workplace

• How start-ups and small businesses can support diversity, equity and inclusion

• And MUCH more.

Guest: Daralyse LyonsDaralyse Lyons, aka the Transformational Storyteller, is a journalist, an actor, and an activist. She has written more than two dozen full-length books, a handful of short stories, and countless articles, performed in various plays and in improv comedy shows.

A member of the National Association of Black Journalists (NABJ) and a summa cum laude graduate of NYU, with a double-major in English and Religious Studies and a minor in History, she is passionate about exposing the painful side of history, the side that is not written by oppressors. Through her studies, she has come to see the beautiful and overlapping philosophies of Judaism, Islam and Christianity and wonders why people so often use religion as a battering ram, instead of a source of solace and support.

As a Biracial woman, she has made it her mission to stand for a more integrated world. As a sexually fluid person who has had relationships and experiences with both men and women, she has had to find her place amidst a multitude of communities that attempt to erase her orientation and has been a voice within the darkness.

After writing an award-winning children’s book (I’m Mixed!) about embracing her multiethnic heritage, Daralyse found her passion and her purpose educating others about the need to embrace all aspects of themselves. Since then, she has written and spoken extensively on the subject of diversity. Her perspective is one that looks to acknowledge the past while refusing to become incapacitated by it. As a Biracial, multiethnic and sexually fluid woman, she is uniquely empowered to use her seemingly disparate background as a catalyst for cross-cultural understanding.

Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.

Contact Daralyse and connect with her on Facebook, Twitter, and Instagram.

Read her book Demystifying Diversity: Embracing our shared Humanity.

Also be sure to check out her Demystifying Diversity podcast.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Courageous communication, the ability to confront those sneaky, hidden obstacles that strike fear in our heart and keep us from taking risks.

They also rob us of the ability to have more rewarding relationships in our personal and professional lives. How do you raise your game to engage in more courageous communication? Today’s special guest has some answers. Stay tuned.

What You’ll Discover About Courageous Communication:* How calculated risks lead to more courageous communication.

• How positions of power should influence courageous communication.

• How leaders can use courageous communication to defuse fear in their organization’s culture.

• The critical role of mindset in courageous communication.

• And MUCH more.

Guest: Michelle GladieuxMichelle Gladieux (Glad-ee-oh) is the author of Communicate with Courage: Taking Risks to Overcome the Four Hidden Challenges and President of Gladieux Consulting, a team of 10 known for top-notch design and presentation of seminars in communication and leadership topics around the U.S.

She provides executive coaching and strategic planning for clients in industry, government, at non-profits, and in academia. She has 18 years of collegiate teaching experience at three universities in her home state of Indiana, accepting her first adjunct faculty position teaching business courses at age 23.

She’s worked as a Corporate Human Resources and Training Director in the cold storage, robotics, and construction industries and enjoys visiting conferences as a keynote speaker and workshop designer. She serves on boards including the National Public Radio affiliate in her hometown for more than a dozen years. Michelle has mentored thousands of people and her positive effect on those she advises is evident even after just one interaction. Readers are delighted that she’s finally documented some of her best tips (“Pro Moves”) in Communicate with Courage.

Related Resources:If you liked this interview, you might also enjoy our other Communication episodes.

Contact Michelle and connect with her on Facebook and Instagram.

Check out her book Communicate With Courage: Taking Risks to Overcome the Four Hidden Challenges.

Also be sure to check out the information at Gladieux Consulting.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Blending traditional and digital media sounds like a great way to get the best of both worlds and the biggest bang for your marketing budget.

But how do you do that? Especially when all the hype is about TikTok and click this and click that. Well, buckle your seat belt because today’s guest has some answers for you.

What You’ll Discover About Blending Traditional and Digital Media:* Clarity about the different media categories.

• The advantage of blending traditional and digital media.

• How small businesses with limited budgets can target their spending when blending traditional and digital media.

• Key questions to ask when selecting an agency to partner with when developing a media strategy.

• How to know if your marketing strategy is effective.

• And MUCH more.

Guest: Mary Ann Pruitt Mary Ann Pruitt is the CEO and President at Mosaic Media, a collection of media buying experts and creative strategists who negotiate, purchase, and monitor advertising space and airtime. Mary Ann started her career in media by working as a senior sales executive for some of the nation’s largest media outlets. After discovering her talent and love for all things media strategy, she founded Mosaic as a way to provide niche expert experience to agencies and marketing departments across the country.

Her hard work and savvy strategy skills have led Mosaic to year-over-year growth, and has expanded her impact as an industry leader in all things traditional, digital, and everything in between. Reflecting this is a 2020 award from Cynopsis Media naming her as a Top Woman in Media.

Mary Ann has helped develop effective marketing strategies for agencies of all sizes, small businesses, service businesses, private educational institutions and legal and professional services businesses along with many others. She is passionate about passing on the experience that she has gained onto eager professionals looking for actionable marketing tips.

Related Resources:If you liked this interview, you might also enjoy our other Marketing episodes.

Contact Mary Ann and connect with her on LinkedIn, Facebook, and Twitter.

Also visit Mosaic Media’s website.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Finding ways to effectively manage employee expectations can be the bane of management’s existence. You hire people thinking they’ll know what to do and how to act, and they take the job thinking they know what to do and how to act, and then all of a sudden, there’s a problem.

Emotions start running high on both sides of the desk, it’s frustrating and a huge management headache. So, how do you bridge the gap between what you think and what they think? How do you effectively manage employee expectations and align them with your business goals and company culture?

It sounds like a really tall order, but with the right system, it’s easier than you think, and today’s guests have some proven techniques to help you do exactly that.

What You’ll Discover About How to Manage Employee Expectations:* Why being casual about internal decision making processes can get entrepreneurs into trouble when trying to manage employee expectations.

• How creating structure to manage employee expectations doesn’t need to be bureaucratic.

• Why human resource software packages claiming to manage employee expectations need practical tweaks to be more effective for your business.

• How the inability to realistically manage employee expectations can create liability exposure for entrepreneurs.

• And MUCH more.

Guests: Mimi Soule, Esq. and Rob Wood, Esq.Mimi E. Soule left the traditional employment litigation practice and established Soule Employment Law Firm to focus on providing business owners and managers with practical advice to help avoid costly litigation.

She now focuses her practice on providing employment law and human resources compliance advice, preparing employment-related contracts, defending employers against administrative claims, and – most importantly – developing customized internal management systems and procedures, with built-in legal compliance, that help small businesses effectively manage staff and avoid disruptive performance management headaches and legal claims.

Rob N. Wood is responsible for the strategic management and development of Soule Employment Law Firm. He oversees all financial and operational areas and ensures that the firm delivers the highest level of service to its clients and partners.

Previously, Rob was founder of Wood Legal PLLC and Chief Operating Officer and General Counsel of National Power, LLC. He has deep experience working with small and high-growth businesses and is committed to helping them navigate legal and operational issues confidently.

Given his extensive operational experience, Rob also partners with Mimi and our clients to develop customized internal management and operations systems and processes that help small businesses effectively manage staff and improve performance.

Related Resources:If you liked this interview, you might also enjoy our other Risk Management and Law episodes.

Contact Mimi and Rob and connect with them through the firm’s LinkedIn page.

Also check out the great information on the Soule Employment Law Firm website.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

proving workplace culture can sound like an impossible task, but today’s guest, Bonnie Low-Kramen, has had more than 1,500 unfiltered conversations with executives, HR professionals, recruiters, executives, assistants, and leadership experts to identify the people focused solutions that really work to create the ultimate workplace.

What You’ll Discover About Improving Workplace Culture:* What people are saying behind closed doors about improving workplace culture.

• The critical importance of respect in the workplace, and how it”s often trampled.

• The powerful links between respect, belonging and improving workplace culture.

• The surprising thing one CEO did during Covid to maintain his organization’s culture.

• How improving workplace cultures requires identifying and fixing broken systems.

• And MUCH more.

Guest: Bonnie Low-KramenI

TEDx international speaker and trainer Bonnie Low-Kramen worked as the Personal Assistant to Oscar-winning actress Olympia Dukakis for 25 years. Since 2010, Bonnie has been traveling the world teaching and speaking – in 13 countries and 38 states to date.

She is now a CEO herself, employs an assistant, and is globally recognized as one of the most respected leaders in the administrative profession and an expert on workplace issues. Bonnie

is sought after to speak about building ultimate partnerships between executives and assistants.

In 2022, Bonnie made her TEDx debut with “The Real Reasons People Quit.” Her writing has appeared in Harvard Business Review and her work was featured as the Forbes cover story in May 2019. Corporate clients include the Wharton School of Business, Starbucks, Amazon, Rutgers University Business School, University of Chicago Business School, Campbell Soup, and British Parliament. Bonnie holds a BA from Rutgers University in New Jersey.

She is a co-founder of NYCA – New York Celebrity Assistants – a professional networking organization which began in 1996. A New Jersey native, Bonnie’s highly interactive, informative, and inspiring work seeks to bridge the gaps between staff towards building an ultimate workplace – or as close as they can get.

Related Resources:m

If you liked this interview, you might also enjoy our other Corporate Governance and Culture episodes.

Contact Bonnie and connect with her on LinkedIn, Facebook, and “X” formerly known as Twitter.

Check out her books: the bestselling Be the Ultimate Assistant, A celebrity assistant’s secrets to working with any high-powered employer and her new book is Staff Matters, People-Focused Solutions for the Ultimate New Workplace.

_____

PEOPLE-FOCUSED SOLUTIONS ESSENTIAL FOR IMPROVING WORKPLACE CULTURE WITH BONNIE LOW-KRAMEN

Improving workplace culture can sound like an impossible task, but today’s guest has had more than 1,500 unfiltered conversations with executives, HR professionals, recruiters, executives, assistants, and leadership experts to identify the people focused solutions that really work to create the ultimate workplace. Stay tuned.

This is Business Confidential Now with Hanna Hasl-Kelchner helping you see business issues hiding in plain view that matter to your bottom line.

Welcome to Business Confidential Now, the podcast for smart executives, managers, and entrepreneurs looking to improve business performance and their bottom line. I’m your host, Hanna Hasl-Kelchner, and I’ve got a terrific guest for you today.

She’s Bonnie Low-Kramen. Now, Bonnie’s got a really amazing background. She’s a best-selling author and TEDx speaker who began her career as a personal assistant to Oscar winner Olympia Dukakis, with whom she worked for 25 years. Now, today, as the CEO of Ultimate Assistant Training and Consulting, she’s spoken and taught in 13 countries and is the author of a new book called Staff Matters: People-Focused Solutions for the Ultimate New Workplace.

I am super excited on Bonnie pulling back the curtain on these people-focused solutions, so let’s have her join us now.

Welcome to Business Confidential Now, Bonnie.

Oh, thank you, Hanna. I’m delighted to be here and mix it up with you.

Well, good. I’m so glad to hear that. I am really intrigued about these 1,500 unfiltered conversations because people tend to be so guarded when they talk about this topic. Workplace cultures, it’s pretty sensitive. It’s – there’s no one size fits all solution. It can get complicated. But in these unfiltered conversations that you had when researching your new book, Staff Matters, what’s the scoop?

What are people saying behind closed doors about improving workplace culture? Are there common complaints?

There most definitely are. To boil it down initially to get this whole thing started, it would be they want to have a voice in their work. So, when you think about it, Hanna, everyone who’s employed by a company was hired for a reason.

At some point, somebody – maybe it was decades ago, but at some point, somebody looked at their resume and said, “We want to hire you,” and in doing so, they were hired for their subject matter expertise. The issue is not everyone understands what those things are in the current system. And I’ve been doing these interviews over the last seven years, but with real revision in the last three years in light of the pandemic.

And so, I was able to, with the book, talk with leaders, assistants, HR professionals, recruiters in light of the pandemic in the post-pandemic world, in response to the remote work, hybrid work, virtual work. And those were terms that we weren’t talking about in February of 2020. And then everything changed. In 2022, I did a Ted Talk. A great deal of it is, of course, in the book, Staff Matters, and I talked about the top four things that staff wants.

And this applies to staff, whether they’re in the United States, whether they’re in South Africa, whether they’re in Dubai, whether they’re in London, whether they’re in Omaha, Nebraska. It doesn’t matter what staff wants. And you tell me if this is accurate for you and your career. Number one is respect. Staff wants to feel respected for the role that they hold. And of course, the opposite of this is feeling disrespected.

And you know what? What I believe to my soul is that when people feel respected, everything is possible. Disrespected, almost nothing is possible. The second thing that people want is to feel like they belong, that they are a valued contributor in the role that they hold, whether they’re the janitor, whether they’re a senior VP, whether they’re an executive assistant.

They’re not just a number that they matter, that it matters if they show up to work that day, whether it’s in the office or online, they belong there. The third thing that staff wants is to feel fairly compensated. When staff is worried about money, they feel underpaid, or that they are preoccupied with the fact that that the company has unfair compensation practices, those eat into valuable time and energy.

And leaders need to know that it does not serve them to underpay their staff because staff knows when they’re being underpaid. And thus, we saw the great resignation. There’s lots of evidence to how the feeling of not being compensated well manifests in real life.

And then, the fourth is to have the investment in professional development to be encouraged by their leaders in HR, to keep learning and growing, that even if someone has been in a company for ten years, that it’s – it’s kind of like, top athletes, the best athletes out there need to keep training in order to stay at the top of their game. Well, so do staffers no matter what role they hold.

And so, to turn it around, the complaints are: toxic work environments and feeling disrespected, the feeling of that they don’t matter, being underpaid and being told that you’re going to have to pay for any class yourself. And by the way, you have to take a personal vacation day in order to do that. So, that is a brief summary of some of the complaints that are true, universal truths worldwide.

That’s really interesting, and my experience echoes the same thing. I didn’t talk to 1,500 people, but I was glad to have it confirmed. So, thank you for that. It’s one thing to talk about respect for the role, and I couldn’t agree more, because if you didn’t need that person or that role filled, you wouldn’t have hired for it, right? And so, taking it for granted after the fact kind of negates that.

So, I guess my question is, because people talk about respect, they talk about belonging, but those seem to be like cushy concepts or squishy concepts is the better way, I think, to talk about it, because what does that mean?

I mean, I can imagine some people in senior positions, in the corner offices saying, “Well, I’m being respectful,” but they may not come across that way to the people that report to them. The same thing with belonging. “Well, they’re getting a paycheck, they belong.” So…

Yeah, right. These things – and in the chapters in the book, in this 400-page, 21-chapter book, I know that it can feel nebulous. And so, I offer realistic ways that people can manifest respect, and many of them don’t cost one penny to do.

I mean, I don’t know if it’ll resonate with you, Hanna, but there was one conversation – I had many conversations I had with assistants, for example, who their executive refused to pronounce their ethnic name correctly. And over a period of many months, the executive thought it was really funny to mispronounce the name. And what we know is that there’s almost nothing more personal than someone’s name, and so executive assistant ended up quitting, because the feeling of disrespect was so strong.

And it is respectful to say please and thank you. And how about good morning, Hanna, as opposed to just coming in and swinging by people? Now, some CEOs and some executives are – when asked about this, you know, executive, it really matters to your staff if you take the time to say good morning and their name, or good evening, or have a good weekend, that kind of thing.

And some executives actually said, “I don’t have time for that. I don’t have time for those kind of niceties,” and what I respond back and what many of the experts say, “If you are working with humans, humans need this. They need that kind of validation which simply feels respectful, respected, and that they matter – it matters that they are there.”

And the busiest, most successful executives out there do take the time to do what I’m saying. Now, it goes much deeper than those very simple things to do, seemingly simple things to do. But during the pandemic when so many people were dying of COVID and getting sick with COVID, one professional told me the story that her parent passed away.

And that they were going to have a small service for the parent. And her CEO showed up at that funeral and then went further and bought meals for family members, et cetera. The extension of that kind of kindness was seen and viewed as respectful, that she was respected by her leader enough to warrant that kind of care and nurturing. That is respectful.

Now, belonging has to do with being invited to meetings and having your opinion respected. Theoretically, if you’ve been working at a company for two, three, five years, you have learned quite a lot. It’s not about only what people are doing, their actual job description, their responsibilities, but it’s what they know.

It’s the institutional knowledge that they hold in their head, it is – and who they know. Over a period of time, staffers get to meet and know a lot of people in the company, and so it is valuable for leaders to recognize that their staff holds a lot of valuable information. And so, someone absolutely feels like they belong and that they have an important role to play in the company.

If in fact there are plans in the works for company initiatives and to be consulted not for approval, but simply for an opinion, I mean, Hanna, no matter where you worked for a certain period of time, it would be shortsighted of me as your leader to not ask you. I would want to say, “So, Hanna, we’re planning X, Y, Z. Wondering, since you have had firsthand knowledge of these operations over these years, could you sit in on a planning meeting and give us the benefit of what you know?”

And can I tell you, Hanna, how often that is not being done to the point where chapter four in the book is called “Ask First,” that one of the most common complaints around the world from staff is that decisions are being made by leaders and HR, where staff -and that directly impact the staff, and – like open floor plans, the scheduling in the aftermath of pandemic. And the list goes on and on.

And the staff is not even asked, “What information do you think we’re missing? What is it that we might need to pay attention to that would make this project go even smoother?” That’s belonging, where your opinions and points of view are taken into consideration. And again, not for approval, but for the benefit of what you know. You’re already on the payroll, why wouldn’t leaders want to take full advantage of what their staff knows? Does that help you?

Well, yeah, no, I appreciate your – having flesh that out. I think those are great examples. But I’m just wondering, so many organizations are still run in a command-and-control type of leadership style. And to answer your question about why wouldn’t somebody want to ask their staff, they probably think they know better.

And they would be wrong. They would be wrong about that. Because in my book, in fact, one of the impetuses for the book that I am deeply concerned about is that as I traveled in 13 countries and 38 states and talking with staff from all over the world, what I heard, Hanna, was a lot of fear.

I heard fear among the staff and fear about the idea that staff has a front row seat for what goes on in companies, that they are eyes, they are ears, they know things. But staff is fearful about being the voice, about being the mouth. They’re afraid to speak up to leaders and to HR about what’s really going on in companies, and some of these fears are founded in reality. Some are imaginary, yes.

We tend to worry about things needlessly, but some of the fears are very real. Fears of being fired if they raise an issue that’s too problematic for a leader that they don’t want to hear. They don’t want to be the messenger. There’s a fear that they might get labeled a troublemaker if they raise a concern about what they see. They might – they fear not being liked or being brought into – being shunned from a group of staffers.

So, there’s a dynamic, there’s a culture that each company has. And so, my concern is that in this post-pandemic world, we have a large number of staff now working at home, and so they’re very disconnected and fragmented from the leadership even more than they were in February of 2020. And so, leaders and HR are very busy making decisions for a company.

But because – I don’t believe that they are getting full information because the staff is choosing to not tell them. They do not feel free, they do not feel psychologically safe to tell their leaders the truth about what’s really going on.

And therefore, I believe that there are many decisions being made with faulty information. And I decided that I had to reveal this in Staff Matters in order for leaders to pay attention to both the silence and to the retention rates. The great resignation was – showed just such a huge volatility worldwide of people running for the exit. People do not leave companies where they feel respected and valued and paid properly and supported to keep learning.

People leave companies where they feel disrespected, and that’s what leaders, in my view, need to pay attention to. And I am optimistic and hopeful in this post-pandemic environment because leaders recognize that they don’t have all the answers. No leader was prepared for what happened. And now the dust is still settling and the world is running far faster than our ability to keep up with it.

I mean, just look at all the articles about ChatGPT and AI, which is now all of a sudden supposedly taking over the world, which it is not. But there’s so much volatility and movement. I want to do everything I can to pull back the curtain for leaders so that they can see that it is not in their best interest at all to think that they have all the answers, and that they – many of them, they don’t need to look much further than their staff who are sitting there with answers, if only they were asked.

Well, that makes a whole lot of sense, and I’m grateful for several things. One, that you put so much of this information between...

View Details

Are return to the office mandates a management abuse of power?

Business leaders would say, “of course not.”

Employees, on the other hand, might say, “not so fast. Don’t you trust us?”

Today’s episode explores that tension and whether return to office mandates are done because management can or because management should.

What You’ll Discover About Return to the Office Mandates:* Why working remotely is here to stay, regardless of return to the office mandates.

• 3 reasons why return to the office mandates are a misguided management entitlement.

• Tips for how to get the productivity management needs without resorting to return to the office mandates.

• And much more.

Your Host: Hanna Hasl-Kelchner Hanna’s mission is to help you access the business information you need to succeed, especially those pesky issues hiding in plain view that matter to your bottom line.

As a trusted advisor she’s worked with companies that were growing, shrinking, merging, winning, struggling, private, public, large, and small during her international business and legal career. Those experiences have given her a unique insider perspective into diverse workplace cultures, values, and leadership styles.

It’s the lessons learned in the trenches and supported by research that Hanna shares through public speaking, writing, and the Business Confidential Now podcast to help executives, managers, and entrepreneurs enhance their leadership skills and improve their organization’s culture.

Hanna makes learning simple, easy, and fun. She’s taught at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School) and is on the editorial board of The Journal of Business Ethics Education.

As an acclaimed speaker and media source, Hanna has been appeared on radio and TV, including Moving America Forward, hosted by William Shatner. Her articles have appeared in various print media, and she’s been recognized by Dun and Bradstreet as a Twitter #BizInfluencer in the Specialty Strategy category.

She is currently in over-drive writing her next book, Seeking Fairness at Work, expected in 2024. Everyone starts a new job with the highest level of engagement and then stuff happens to dampen their enthusiasm. THAT’s what she explores in her no nonsense style, the STUFF, the nexus between management’s use of power, employee engagement and retention. It also includes a practical 5-part solution for raising employees’ game instead of their defenses. To learn more and get on her early-bird book launch date list visit ______

Guest Appearances by: Tom Libelt, Barbara Mitchell, and Hannah Genton Tom Libelt is in beautiful Chiang Mai, Thailand.

Tom has had a number of international escapades, he’s a little bit like a “Marketing James Bond” in that as a child he learned how to sell and negotiate through getting haggled by Russian vendors. His family left Poland to escape communism and came to the US. And as immigrants searching for the American Dream he watched them take any job they could just to survive. As a young man that struggle instilled in him a deep desire to never want a traditional job and it led him to forge his own path as an entrepreneur, publisher, salesman, and one of the top Polish hip hop artists.

Today, from his perch in Thailand he runs Smart Brand Marketing and We Market Online Courses. He has published around 5000 Kindle books, built a successful SEO & online course marketing business, and succeeded in numerous other ventures. And what’s remarkable about his successes is that all of these ventures were bootstrapped. His entire operation relies on remote workers.

Barbara Mitchell is the co-author of The Big Book of HR, which is celebrating it’s 10th Anniversary Edition.

In addition she has cowritten five other books: The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, the award-winning The Manager’s Answer Book, They Did What? Unbelievable Tales from the Workplace, and The Essential HR Handbook.

She is enthusiastic about helping organizations find, hire, engage and retain the best available talent. That’s why she began consulting after working as an HR Executive in corporations.

She’s the founder and Managing Partner of The Mitchell Group, a management consulting practice that helps a wide variety of clients with people and talent management issues.

Hannah Genton is the co-founder of CGL LLP.

She wanted to reimagine the legal workspace and give freedom, flexibility and autonomy to her staff after years of toiling at Big Law firms where attorneys were constantly overworked in tight, rigid office environments.

So what she created is a fully distributed transactional law firm that provides clients Big Law quality legal services at competitive rates while at the same time delivering a greater work/life balance for their attorneys and staff.

The result is a vibrant, successful law firm that provides high quality legal services in an environment that meets the varying needs of their employees.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Sign up for the early bird, Seeking Fairness at Work, book launch list to be first in line for Hanna’s April 2024 release.

Hanna’s earlier best-selling book The Business Guide to Legal Literacy: What Every Manager Should Know About the Law.

Contact Hanna and connect with her on LinkedIn, Facebook, and X formerly known as Twitter.

SPECIAL GUEST APPEARANCES INFO

Learn more about Tom Libelt and listen to his full interview: How to Make Managing a Remote Workforce Easier on Yourself

Learn more about Barbara Mitchell and listen to her full interview: Effective Employee Retention Strategies to Stay Afloat in Uncertain Times

Learn more about Hannah Genton, Esq. and listen to her full interview: Could Hiring Autonomous Workers be Smart for Your Business?

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Professional GrowthProfessional growth may sound like accumulating notches on a belt – bigger title, more money, more responsibility, maybe even your own business. But professional growth is so much more than a resume check list of accomplishments. Successfully moving from a contributor role to a leadership role requires new ways of thinking and new ways of doing things. Brian Alvo, Founder of NextGen Center is preparing aspiring business leaders and entrepreneurs for the next step on their career ladder by showing them how to successfully navigate their professional growth.

What You’ll Discover About Professional Growth:* What the key difference is between a manager and a leader. * The biggest leadership challenge for entrepreneurs * Why there is no silver bullet solution to business leadership. * The professional growth necessary for managers to transition into leadership. * The professional growth challenges of a family business. * How to accelerate professional growth and business success. * And MUCH more.

Guest: Brian AlvoBrian Alvo, the Founder of NextGen Center, an organization that fosters growth, development, and transformational experiences for the next generation of leaders, so that they are better prepared to navigate their professional and guide those they work with.

Brian’s own career path began as a civilian analyst with the United States Marine Corps, and then spanned multiple industries.

As a Director of Corporate Development at LabCorp, Brian led strategic teams to realign and grow divisional business into national programs. Then as Vice President of Business Development and Strategic Accounts at one of the fastest-growing technology companies in Durham, NC, he helped grow the company from 14 to 50+ team members in less than two years’ time.

Although he managed to earn a Duke MBA along the way as he navigated these impressive career moves, Brian found that the transitions from contributor to manager to leader were often harder than they needed to be. He recognized a critical need for organizations to better support and invest in their emerging leaders and that realization planted the seeds for the mission and vision of his NextGen Center.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Brian and join him and the folks at the NextGen Center on LinkedIn, Facebook, and Instagram.

Learn more about his work and the programs available at the NextGen Center.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Missed Sales OpportunitiesCould you be ignoring changes in buyer behavior and accidently creating missed sales opportunities? What if you could capture those missed sales opportunities that are hiding in plain view?

Today’s special guest, Liz Harr, co-author of Inside the Buyer’s Brain offers some tips on how to do exactly that.

What You’ll Discover About Missed Sales Opportunities:* Why identifying missed sales opportunities requires getting inside the buyer’s brain

• Common missed sales opportunities signals

• The top overlooked buyer criteria that results in missed sales opportunities

• How understanding the stages of the buyer’s journey helps avoid missed sales opportunities

• Two important research finds on how buyer behavior has changed

• How to prove your expertise and side-step missed sales opportunities

• And much MORE.

Guest: Liz HarrElizabeth Harr is an accomplished entrepreneur and executive specializing in brand management and growth strategies for professional services firms. A partner at Hinge, she leads Hinge’s business development team, helping businesses solve critical marketing and brand-related challenges. Prior to joining Hinge, Elizabeth co-founded a Microsoft solutions provider company and grew it into a thriving organization that became known for its expertise in Microsoft customer relationship management.

Elizabeth has co-authored several books and reports published by the Hinge Research Institute, including The Visible Expert®, Inside the Buyers Brain, The Social Media Guide for Professional Services, How Buyers Buy and Online Marketing for Professional Services and regularly contributes to Hinge’s company blog and numerous professional services publications. She was a featured speaker at Processia’s DRIVE 2021 event, where she also led a session on the central tenets of professional services marketing, how to promote expertise, and cultivating a marketing culture.

She has a Master’s degree in International Economics from Columbia University in New York and a B.A. from University of Missouri – Columbia.

Related Resources:If you liked this interview, you might also enjoy our other Sales episodes.

Contact Liz and connect with her on LinkedIn, and Twitter.

Learn more about Liz’s work at Hinge.

Check out her book: Inside the Buyer’s Brain.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Genuine DiversityGenuine diversity in the workplace is something that eludes many employers regardless of their size. After all, what good is diversity if it’s token, if it’s window dressing and there’s no genuine inclusion? Bridging the gap between diversity and inclusion is where the rubber meets the road.

Today’s guest, Michelle Silverthorn, is a recognized organizational diversity expert with some tips on how to get more traction.

What You’ll Discover About Genuine Diversity:* Why organizations keep failing to achieve genuine diversity

• Authenticity as the key to genuine diversity

• How authenticity fuels employee engagement

• Balancing tradeoffs to maintain authenticity

• Why diversity training programs fail to achieve genuine authenticity

• How meaningful goals and transparency foster genuine diversity

• How to establish meaningful diversity goals

*How small businesses can nurture a culture of genuine diversity

• And MUCH more.

Guest: Michelle SilverthornMichelle Silverthorn is a recognized organizational diversity expert and the founder and CEO of Inclusion Nation where she works with Fortune 500 companies, tech startups, nonprofits and universities to design authentic, inclusive spaces designed on equity, belonging and authenticity.

Michelle is a graduate of Princeton University and the University of Michigan Law School.

She’s also a TED speaker and author of the book Authentic Diversity How to Change the Workplace for Good.

Watch Michelle’s TEDX presentation here.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Mangement episodes.

Contact Michelle and connect with her on LinkedIn, Facebook, Twitter, and Instagram.

Be sure to check out Michelle’s book: Authentic Diversity How to Change the Workplace for Good.

Watch Michelle’s TEDX presentation here.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Zoom PresentationsZoom presentations and other forms of video enabled conference calling can feel a bit intimidating when you’re the one on camera trying to present yourself professionally. So how do you make yourself camera ready? Today’s guest, media expert and former TV producer Jess Todtfeld offers timely Zoom presentation tips to help you put your best foot forward.

What You’ll Discover About Zoom Presentations:* How to select a background that conveys a professional image. * Why the standard selfie camera angle is not ideal. * The 3 factors to focus on when doing a Zoom presentation. * The one factor that turns people off more than any other. * When it’s worth investing in additional lighting for a Zoom presentation. * When the magic of makeup makes sense for Zoom. * How body language can impact your Zoom presentation. * The biggest mistakes people make on video conferencing calls. * And much more.

Guest: Jess TodtfeldJess Todtfeld is one of the leading communications and media training authorities in the U.S. With more than 15 years as a media trainer and consultant, Jess helps CEOs, business executives, spokespersons, public relations representatives, experts, and authors to become more confident, more in control, and to create more results from their speaking engagements and media appearances.

He brings with him 13 years of experience as a TV producer for NBC, ABC, and FOX, having booked and produced over 5,000 segments. Jess’ time in front of the camera includes features reporting, guest spots on national / international news programs. He’s been featured on just about every major network and trained clients in large corporations, like IBM, Land Rover USA, and JP Morgan to individuals in small business to non-governmental organizations such as the United Nations to actual government agencies such as The Social Security Administration.

Related Resources:If you liked this interview, you might also enjoy our other Communications episodes.

Contact Jess and connect with him on LinkedIn, Facebook, Twitter, and YouTube.

You might also enjoy Jess’ other interview How to Attract More Power and Influence with Better Communication Skills.

Also be sure to check out Jess’ media training programs.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Golden Business OpportunitySeizing a golden business opportunity is every entrepreneur’s dream. But how do you do it?

Derrick Butler, Founder and CEO of Krisspi Technologies shares his remarkable entrepreneurial success story, from what inspired him to what he learned on his incredible journey.

What You’ll Discover About a Golden Business Opportunity:* Inspiration for his golden business opportunity

• 2 Personal habits that turn a golden business opportunity into success

• Leadership challenges of executing a golden business opportunity

• Strategically tapping your network

• Lessons learned from the golden business opportunity journey

• How startups can optimize their own golden business opportunity

• And much MORE.

Guest: Derrick ButlerDerrick Butler is originally from Columbus, Georgia, and grew up in a military and entrepreneurial household, where his father was an officer in the Army for 30 years, and his mother was a licensed barber and a publisher.

Derrick chose business as a career path early, as he began working in his mother’s business at the age of 11. Growing up in the business world gave Derrick a passion for Entrepreneurship, and he believed that a degree in business was a necessity to achieve success.

Derrick graduated college with his Bachelor of Science in Business, and then attended Saint Mary’s College to complete his Executive MBA. Derrick is currently the Founder/CEO of Krisspi Technologies, an application-based company that connects barbers and hairstylists with clients who need hair services at home, office, or hotel. Krisspi is like “Uber” for barbers and hairstylists.

Krisspi has received national press in Digital Journal, PR Underground, and most recently on the digital news site Recently Heralded. Derrick is married with (5) five kids, and an avid speaker/coach.

Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship Success Stories.

Contact Derrick and connect with him on Facebook, Twitter, and Instagram.

Learn more about Derrick’s amazing business, Krisspi.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Implicit BiasImplicit bias is an uphill battle for those laboring under its burden and for organizations trying to eliminate it.

You may have experienced it yourself. It might even be the reason you started your own business. No matter how hard you worked, no matter how great your ideas, your objective skills, or even your past successes – you’re passed over, you lose out to someone else less qualified and in your gut you know there is some type of bias at work. It may not rise to the level of being illegal and even if it did you might not want to take legal action for a variety of reasons. BUT in your heart you know you’ve been unfairly disadvantaged.

What can you do? How can you turn that adversity into and advantage? Into your super power? Harvard professor and award winning researcher, Dr Laura Huang shares her insights and explains how.

What You’ll Discover About Implicit Bias in the Workplace:* * The difference between implicit bias, unconscious bias, and systemic bias. * The multiple forms of privilege in the workplace. * The problem with traditional anti-bias training. * How the myth of meritocracy muddies the water. * How management can empower employees to find their strengths and advance the organization * And much more.

Guest: Dr. Laura HuangDr. Laura Huang is an Associate Professor of Business Administration at the Harvard Business School and an expert in interpersonal relationships and implicit bias in entrepreneurship and in the workplace.

She is also the creator of #FindYourEdge, an initiative dedicated to addressing inequality and disadvantage through personal empowerment.

Her award-winning research has been featured in the Financial Times, The Wall Street Journal, USA Today, Forbes, and Nature, and she was named one of the 40 Best Business School Professors Under the Age of 40 by Poets & Quants.

She has previously held positions in investment banking, consulting, and management, for organizations as Standard Chartered Bank, IBM Global Services, and Johnson & Johnson.

Laura holds an MS and BSE in electrical engineering Duke University, an MBA from INSEAD, and a PhD from the University of California, Irvine. She is also the author of Edge: Turning Adversity into Advantage.

Related Resources:If you liked this interview, you might also enjoy our other Communications episodes.

Contact with Dr. Huang and connect with her on LinkedIn, Facebook, Twitter, YouTube and Instagram.

Also be sure to check out Dr. Huang’s book: Edge: Turning Adversity into Advantage.

View Details

LEADERSHIP TRAPSCONGRATULATIONS – you’re a manager now.

If you secretly feel like the cat who finally caught the mouse and are not quite sure how to avoid common management leadership traps, you’re not alone. Today’s guest, HR pro Barbara Mitchell has years of experience helping new and seasoned managers side-step leadership traps and can help you maximize your impact and influence as well as build trust and and high performance teams.

What You’ll Learn About Leadership Traps:* The 2 biggest challenges new managers face. * Why thinking your positional power means you have all the answers is a huge leadership trap. * The 3 management behaviors that are leadership traps. * How employee engagement starts well before you hire someone. * Why onboarding employees is not solely an HR department responsibility. * What to do when you feel your job is threatened by a super star who reports to you. * An easy way to side-step the leadership trap inherent in managing remote employees. * And much more.

Guest: Barbara MitchellBarbara Mitchell an acclaimed expert in human resources management and award winning co-author of The Manager’s Answer Book: Powerful Tools to Maximize Your Impact and Influence, Build Trust and Teams, and Respond to Challenges – a 2020 winner of the prestigious Next Generation Indie Book Award.

Barbara is enthusiastic about helping organizations find, hire, engage and retain the best available talent. That’s why she founded The Mitchell Group, a management consulting practice that helps clients with people and talent management issues. She also maintains an active blog. Prior to her consulting, she spent much of her business career with Marriott International.

You might already be familiar with some of Barbara’s other work. In 2012, together with Cornelia Gamlem she wrote The Big Book of HR because managing people is the most challenging part of any leader’s day. The dynamic writing duo has since drilled down even further with their latest timeless release, The Manager’s Answer Book.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Barbara and connect with her on LinkedIn, Facebook, and Big Book of HR Twitter, as well as the Got Work Conflict Twitter.

Don’t forget to check out her book:

View Details

Judgment recovery is not as easy as asking “show me the money” after you win a lawsuit. Getting a judgment in a court of law gets you a piece of paper and the right to now go and collect on it. It doesn’t mean you’ll necessarily be successful AND if you’re not successful if feels like getting victimized all over again.

So if you want to know how to actually recover what’s rightfully owed to you, you’re going to love today’s guest. He’s the nation’s leading financial forensic expert and he’ll explain what you need to do to successfully enforce and recover a legal judgement in the United States.

What You’ll Discover About Judgment Recovery:* Why building a better relationship with the local sheriff’s department is a smart idea. * Why deposing the debtor immediately after the verdict isn’t the smartest thing to do. * How to avoid the debtor’s delays and stall tactics. * The financial forensic research you need to do before engaging in judgment recovery. * The best strategy for locating assets the debtor hides. * The mistake lawyers often make when seeking judgment recovery. * And much more.

Guest: Joe DickersonJoe Dickerson is a domestic and international judgment enforcement expert and instructor who helps individuals and businesses enforce civil judgments in the U.S. and around the world as CEO of Financial Forensic Services, LLC. He also trains people on how to do asset recovery.

His relevant experience in helping victims recover money runs deep and includes being a former Detective Sergeant of the Houston Police Department in Texas, and founding member of Houston’s Harris County District Attorney’s Organized Crime Bureau.

He has also taken the lessons he’s learned over the years and put it in writing in his international best-selling book, Diagnostic & Prescriptive Judgment Enforcement: The New Model for Judgment Recovery.

I wish I had known about Joe’s book several years ago. As an attorney I know first-hand how difficult it can be to collect on a judgment. In one case I had many years ago I sent a judgment to the local Sheriff’s office to execute. Whenever I called about it I was told “don’t you worry, we have 30 days to execute that order.” I had someone from the office drive by the business and they confirmed it was still up and running. BUT on the 30th day when the Sheriff’s office went to do their job they found crickets. There was a padlock on the door. The lights were out. The place was empty- cleaned out.

Related Resources:If you liked this interview, you might also enjoy our other Risk Mangement and Law episodes.

Contact Joe and connect with him on LinkedIn and Facebook.

Check out his international best-selling book: Diagnostic & Prescriptive Judgment Enforcement: The New...

View Details

Trust and collaboration are essential business leadership skills. You crave the brain storming energy and productivity it creates; but, at the same time trying to wrap your arms around it feels like catching a wave – the tighter you try to hold on, the more you find yourself holding gritty sand and sticky seaweed. Today’s guest, Jill Ratliff, is an executive coach who will share how we can reliably improve workplace trust and collaboration.

What You’ll Discover About Trust and Collaboration:* What good leaders do in stressful moments to promote trust and collaboration

• How trust and collaboration starts with positive energy

• Why problems aren’t the problem when it comes to trust and collaboration

• The leadership story of NFL running back Dorsey Levens

• The importance of “know where you hold and where you fold”

• The leadership traits that foster trust and collaboration

• What the best bosses do to build trust and collaboration

• And much MORE.

Guest: Jill RatliffJill Ratliff an Executive Coach and Leadership Speaker with more than 20 years of Fortune 100 Human Resources Management experience.

Jill also is a longtime mentor with Pathbuilders, an organization that helps high-performing women accelerate their careers, and an opinion columnist for CEOWORLD magazine.

More recently she’s written the book Leadership through Trust and Collaboration, a practical guide to learn why current strategies to build leaders aren’t working – and what can be done to improve them. It includes profound new ways of thinking that simplify how the best leaders lead in challenging situations.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Jill and connect with her at Jill Ratliff Executive Leadership, on Twitter, LinkedIn, and Instagram.

Also be sure to check out Jill’s book Leadership Through Trust & Collaboration: Practical Tools for Today’s Results-Driven Leader.

♥ Share this episode with someone you think will benefit from it. ♥

♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥

View Details

Hard-driving leaders experience tremendous levels of stress that can often lead to serious health problems, such as heart attacks. Sure, you’d like to get some relief. Nobody really wants hypertension and cardiovascular disease. But who has time to figure it all out?

Well, my next guest, Prof. Peter Alexander did. He’s a recovering hard-driving leader himself who has some quick and easy stress relief tips for you.

What You’ll Discover About Stress Relief for Hard-Driving Leaders:* How Prof. Pete decided to leave a successful career due to stress

• The 7-step Lighten Model for stress relief

• The Hawaiian stress technique to use when going into difficult situations

• How entrepreneurs can reduce stress to achieve their business dreams

• The all purpose stress reliever for hard-driving leaders

• The key take-away from Lighten Your Day

• And much MORE.

Guest: Prof. Peter AlexanderDuring his career Peter Alexander has had the privilege to work in a variety of positions including Sales, Marketing, College Professor and Small Business Owner. Each role had one thing in common he says – high stress. It got so bad, Pete was diagnosed with stress-related diabetes and also ended up in the hospital with a severe case of diabetic ketoacidosis, and only a few hours away from being comatose.

It was a huge reality check. He knew it was time to walk away even though I had a great job, secure income and good benefits.

He’s since poured his energies into helping other hard-driving leaders avoid his mistakes and dedicated his professional career to helping others benefit from the stress management tools and techniques he learned and experienced first-hand. He’s even put his findings between two covers in a book called Lighten Your Day.

Related Resources:If you liked this interview, you might also enjoy our other Self-care and Wellness episodes.

Contact Prof. Pete and connect with him on LinkedIn, Facebook, Twitter, YouTube and Instagram.

View Details

If your business invoices aren’t being paid fast enough you might benefit from today’s invoicing tips so that you can improve your cash flow and get money rolling in sooner rather than later.

And you’re in luck, today’s guest, Mary Schaeffer, puts the “payable” into accounts payable and her practical invoicing tips will have you running to see if you’re invoices reflect best practices.

What You’ll Discover About Shrewd Invoicing Tips:* How understanding the invoice process provides insights for invoicing tips

• Invoicing tips to avoid payment delays

• Why invoicing tips apply equally to paper and electronic invoices

• Invoicing tips regarding invoice automation solutions

• Invoicing tips best practices

• And MUCH more

Guest: Mary SchaefferMary Schaeffer is the founder and publisher AP Now, the author of more than 20 business books, an accounts payable best practice trainer, a course and content creator; not to mention the host of the AP Now podcast.

Mary has also been named a top 50 Influencer in accounts payable by the Accounts Payable Association and is the author of 127 Best Practices for Accounts Payable.

She definitely puts the payable in accounts payable.

Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.

Contact Mary and connect with her on LinkedIn, Twitter and YouTube.

Follow her AP Now podcast and visit her content rich accounts payable website.

Get the FREE Invoicing Tips Sheet here.

View Details

The silo effect or silo mentality in organizations, when one group’s specialization walls then off from everyone else is often viewed as a consequence of growth.

But todays guest, Sarah Siwak Co-Founder and Chief Revenue Officer at Airhouse, says that the silo effect shuts out more than it shuts in and hurts the bottom line.

And in this insightful interview she share more about what those costs actually are.

What You’ll Discover About the Silo Effect:* How the silo effect reduces productivity

• Why the silo effect slows the scaling of your business

• How cross-functional teams combat the silo effect

• How to incentivize better communication to limit the silo effect

• And MUCH more.

Guest: Sarah SiwakSarah Siwak is proof that staying in one lane is rarely the best option.

After obtaining her B.A. in Russian, she stepped into a marketing and web production role at an early-stage tech startup in Tokyo. Armed with a new-found love for both marketing and tech, Sarah went on to lead marketing initiatives for several large, innovative players in the industry like Zenefits, Heap, and Shyp. Now, as the Co-Founder and Chief Revenue Officer at Airhouse, she’s applying lessons learned from her less-than-traditional path to power logistics solutions for emerging direct-to-consumer e-commerce brands.

The single-minded pursuit of narrow expertise has its perks. But so does intellectual omnivory. When it comes to navigating dynamic business landscapes, the broader your palate, the better your chances to survive and thrive.

That kind of intellectual omnivory — a boundless appetite to learn, coupled with a capacity to see the hidden threads among disparate ideas — comes naturally to Sarah Siwak. As Chief Revenue Officer and Co-Founder of direct-to-consumer e-commerce logistics solution Airhouse, Sarah is living proof that staying in one lane is rarely the best option.

After obtaining her B.A. in Russian, she stepped into a marketing and web production role at an early-stage tech startup in Tokyo. Armed with a new-found love for both marketing and tech, Sarah went on to lead marketing initiatives for several large, innovative players in the industry like Zenefits, Heap, and Shyp.

Now at Airhouse, she’s putting a lifetime of intellectual omnivory to good use by helping direct-to-consumer e-commerce brands simplify the costly, unpredictable business of getting their products into the hands of buyers

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Sarah and connect with her on LinkedIn, and Twitter .

And be sure to check out Airhouse.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business

View Details

Business bottlenecks are like flat tires. They slow you down and happen at the worst times. Nobody likes them.

What are the most common business bottlenecks and what can you do to avoid them? Entrepreneur coach, Laurent Notin explains.

What You’ll Discover About Business Bottlenecks:* The 3 most common business bottlenecks

• How to know when you have a business bottleneck

• The first thing you need to do to get unstuck

• How to hire the right team to solve and anticipate business bottlenecks

• And MUCH more.

Guest: Laurent NotinLaurent Notin is an Entrepreneur Coach, Start-up Mentor and Host of Inter:views Cracking The Entrepreneurship Code.

He is a French national who left France at 23, spent 20 years in South-East Asia, before relocating to Finland in the summer of 2019.

His professional background is in market research and advertising, where he ran 7-figure businesses across 3 countries.

Throughout the years, he’s developed a passion for coaching, mentoring, advising and training people. Combined with his entrepreneurial mindset, becoming a coach to entrepreneurs just made sense.

Today, Laurent help entrepreneurs deal with the biggest risk they face: being stuck, or what he calls becoming the bottleneck in their businesses.

They are many ways you can be a bottleneck, but the result is always the same: you’re stuck.

And when you’re stuck, your business is stuck because you can’t think about anything else. This is exactly when Laurent comes in, helping entrepreneurs get so they can focus on growing their businesses again.

Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.

Contact Laurent and connect with him on LinkedIn, Twitter, Instagram, and YouTube.

Check out his podcast — Inter:views Cracking The Entrepreneurship Code and his website.

You can even schedule a free call with him: https://tinyurl.com/book-your-free-call

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at

View Details

Workplace Violence PreventionNobody expects workplace violence to happen where they work. But when the extraordinary happens to ordinary people like you and me it rattles your sense of safety.

As a responsible business leader and manager, it makes you wonder what if anything you could have done to prevent the unthinkable from happening where you work.

That’s why I’m excited to welcome Felix Nater, a workplace violence prevention expert, who says most businesses are thinking about this explosive problem all wrong.

What You’ll Discover About Workplace Violence Prevention* What size a business needs to be before considering workplace violence prevention planning.

• The “red flags” managers should keep on their radar screen to anticipate and mitigate workplace violence.

• Why the term workplace violence includes much more than going “postal.”

• How employees’ home life spills into work life and impacts workplace violence.

• Steps small businesses can take to promote a culture of safety and workplace violence prevention.

• How organizations inadvertently heighten the risk of workplace violence.

• Why effective leadership requires a humanistic perspective to achieve meaningful workplace violence prevention.

• And much MORE.

Guest: Felix NaterFelix Nater specializes in helping organizations solve issues around aspects of workplace security and workplace violence prevention.

He is a nationally recognized as a highly-skilled Workplace Violence Prevention Consultant and Advisor, is the President and owner of the security management consulting firmNater Associates, Ltd., and co-author of Combating Workplace Violence: Creating and Maintaining Safe Work Environments.

His thought leadership has been showcased in articles published in nationally recognized publications which reach a global audience of professional security, facility and human resources providers. His extensive experience in mitigating the threat of workplace violence has been shared with a variety of private, corporate and government clients through presentations, workshops & training sessions, as well as panel discussions.

Related Resources:Contact Felix and connect with him on LinkedIn and Twitter.

You might also enjoy Felix’s interview on Bullying: The Cruel Link to Workplace Violence.

Visit hiswebsite for more insights and resources on workplace violence prevention and check out his new book – Combating Workplace Violence: Creating and Maintaining Safe Work Environments.

If you enjoyed this interview you might also enjoy our other episodes aboutCorporate Governance and Culture.

Join, Rate and Review:Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips.

Listen on your favorite podcast app.

Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests.

Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Skeptical buyers are everywhere these days. With a mountain of information coming at us from all directions, it’s really no surprise.

But what if you’re trying to sell to skeptical buyers? Jeremy Miner, today’s guest, shares what do you absolutely need to know to be successful.

What You’ll Discover About Skeptical Buyers:* Why all of us are skeptical buyers

• Brain triggers that happen in the first 7 – 12 seconds of any sales interaction

• How to disarm the biases of skeptical buyers

• How to use Neuro Emotional Persuasion Questioning (NEPQ) when speaking with skeptical buyers

• And MUCH more.

Guest: Jeremy Miner Jeremy Miner is the Chairman of 7th Level, a global sales training company, an organization that was ranked #1 by INC magazine in 2020 and 2021 as among the fastest growing companies in the USA.

He has been featured in Forbes, USA Today, Entrepreneur magazine, the Wall Street Journal, and a host of other publications on the topic of sales, persuasion, and the role of psychology and human behavior in the buying process.

Jeremy’s particular brand of sales training pioneers the unique use of behavioral science and human psychology within the sales process and reflects his extensive study of the subject from Utah Valley University.

He says his scientific method of selling has helped over 393,000+ salespeople in 37 countries over the last three years, helping them achieve 3x, 5x, and even 10x more sales results. And he’s put some of that wisdom between 2 covers in his new book, The New Model of Selling: Selling to an Unsellable Generation.

Related Resources:If you liked this interview, you might also enjoy our other Sales episodes.

Contact Jeremy and connect with him on LinkedIn, Facebook, Instagram, and YouTube.

Check out his latest book — The New Model of Selling: Selling to an Unsellable Generation

Visit Jeremy’s website for free resources to start selling more of your products and services.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Cultural agility is a leadership skill many executives, managers and entrepreneurs don’t typically think about.

But the ability to work effectively with people from different cultures is increasingly important as domestic workplaces become more diversified and as more businesses expand their markets overseas.

It can be challenging, but Prof. Paula Caligiuri, a Distinguished Professor of International Business at Northeastern University offers guidance for more success.

What You’ll Discover About Cultural Agility:* Why cultural agility matters * How cultural agility is a combination of nature and nurture * The self-assessment tool to help you identify your own stereotypes that limit your cultural agility * The three categories of competencies that can improve your cultural agility * PLUS so much more!

Guest: Prof. Paula CaligiuriPaula Caligiuri is a Distinguished Professor of International Business at Northeastern University. She researches and consults in the areas of expatriate management, global leadership development, and cultural agility.

She has served as an Area Editor for the Journal of International Business Studies and as a Senior Editor for the Journal of World Business.

Paula has also been a frequent expert guest on CNN and CNN International and is an instructor for LinkedIn Learning courses.

She was a semi-finalist for the 2021 Forbes “50 over 50” for co-founding a public benefit corporation, Skiilify, to help foster cross-cultural understanding.

Paula holds a Ph.D. from Penn State in Organizational Psychology and is a Fellow of both the Society for Industrial and Organizational Psychology and the Academy of International Business.

Related Resources:If you liked this interview, you might also enjoy our other Corporate Governance and Culture episodes.

Contact Prof. Caligiuri and connect with her on LinkedIn.

Check out her book, Build Your Cultural Agility: The Nine Competencies of Successful Global Professionals

Learn more about Skiilify, her public benefit corporation that helps foster cross-cultural understanding

Take a self-assessment and learn more about MyGuiide

Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Transitioning from corporate to entrepreneur sounds like a dream come true for many. But what’s the best way to do it? What do you need to look out for?

Doc Wright, founder of The Wright Edge shares the lessons learned from his successful journey.

What You’ll Discover About Transitioning from Corporate to Entrepreneur:* How a side hustle assisted Doc in transitioning from corporate to entrepreneur * The network connection that put The Wright Edge on the path to profitability * The business mentoring needed to fill the gaps when transitioning from corporate to entrepreneur * The benefits of financial bootstrapping * Why identifying your market niche is essential when transitioning from corporate to entrepreneur * PLUS so much more!

Guest: Doc WrightDoc is the Founder and Master Craftsman at The Wright Edge, a custom furniture maker that creates massive, 100% handmade live edge tables and artwork for hotels, businesses, and anyone looking for a distinctive statement piece for their home.

Their creative work has recently attracted a lot of interest from the woodworking industry, and Fortune 500 companies, including The Ritz Carlton, Marriott Hotels, Tesla, Toyota, and AIG, are among their list of clientele.

They have also designed specific pieces for world-famous rock stars and major sports athletes such as Mat Fraser (5-time Crossfit Games Champ) and Cole Hamels (2008 World Series MVP).

Like many entrepreneurs, Doc had a career in corporate America but left his 9-to-5 when he found custom woodworking as a way to escape the monotony and stress of his daily grind as an oil geologist.

His decision to take the risk of leaving a secure and well-paying job to follow his passion for woodworking paid off. In less than four years, Doc was able to grow his company from his backyard and garage into a market leader in the high-end custom live edge craftsmanship industry, bringing in over seven figures in revenue annually.

Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship and Start-up Life episodes.

Contact Doc and connect with him on Instagram.

Also be sure to check out the beautiful wood creations on his business website.

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Business planning can feel like an intimidating process. If the very thought of writing one makes your eyes glaze over, fasten your seat belt as certified SCORE mentor Carl Baumann explains why crafting a business plan is a dynamic roadmap to more business success.

What You’ll Discover About Business Planning:* How business planning leads to more achievement and success * The essential elements of a solid business plan * Where entrepreneurs often get stuck in business planning process and how to get unstuck * The amount of detail your need for business planning * The biggest mistake entrepreneurs make in business planning * PLUS much more to increase your business planning success

Guest: Carl BaumannCarl Baumann is a certified business mentor with SCORE specializing in counseling in business planning, strategic planning, general management and management finance & accounting. Carl has an impressive track record in helping clients successfully launch their businesses and create hundreds of new jobs in the local community in the process.

Carl teaches business planning courses and seminars for SCORE at various continuing education venues in the Chapel Hill, NC area and his practical, down-to-earth teaching style has made him a popular mentor.

Carl’s work with SCORE is the culmination of a 34 year career, some of it in commercial banking with First Citizens Bank and most of it with the Miller Brewing Company in numerous financial positions including Brewery Controller, Corporate Controller and Group Director – Sales & Marketing Finance.

Carl earned a bachelor’s degree in Business Administration from UNC Chapel Hill and an Executive MBA from the Peter F. Drucker Graduate School of Management, Claremont Graduate University, Claremont, CA.

Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.

Contact Carl and connect with him on LinkedIn, and Twitter.

Carl’s suggested resources for effective business planning referenced during the interview:

• SBTDC Business Start-Up Resource Guide
• Building a Sustainable Business – A Guide to Developing a Business Plan for Farms and Rural Businesses developed by the Minnesota Institute for Sustainable Agriculture. Co-Published by The Sustainable Agriculture Network
• Strategic Thinking for Smaller Businesses and Divisions by William Lasher
• Preparing Effective Business Plans – An Entrepreneurial Approach by Bruce R. Barringer
• The Successful Business Plan – Secrets & Strategies by Rhonda Abrams
• Six Week Start-Up by Rhonda Abrams
• Business Model Generation by Alexander Osterwalder & Yves Pigneur
• Successful Business Research by Rhonda Abrams
• Branding Basics for Small Business: How to Create an Irresistible Brand on Any Budget by Maria Ross
• Also see the business model canvas template

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Badass leadership may sound dangerous, but today’s guest, David Wood author of Mouse in the Room: Because the Elephant isn’t Alone, says playing it safe is actually MORE dangerous. OMG!

What You’ll Discover About Badass Leadership:* How to be the badass leader people want to work with * How badass leadership empower other by being appropriately vulnerable * Why badass leadership requires self-awareness * How badass leadership names the elephant in the room * PLUS so much more!

Guest: David WoodAfter life as a consulting actuary to Fortune 100 Companies, David built the world’s largest coaching business, becoming #1 on Google for “life coaching”.

He believes the tough conversations we avoid are our doorways to confidence, success and even love – in both work and life. David coaches high-performing entrepreneurs, executives and teams – and even prison inmates – to amazing results AND connection. One conversation at a time.

Ferreting out those important conversations is the topic of his latest book, Mouse in the Room: Because the Elephant isn’t Alone

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management as well as Communications episodes.

Contact David and connect with him on LinkedIn, Facebook, Twitter, Instagram, and YouTube.

Learn more about David’s business

Discover David’s Tough Talks podcast

Check out his latest book: Mouse in the Room: Because the Elephant isn’t Alone

Check out David’s FREE download at MouseInTheRoom (the link is in the top left corner)

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Initial public offerings (IPOs) tapping capital markets on Wall Street sounds glamorous and are a terrific way to fuel business expansion plans. But too many small and mid-cap companies find themselves at a serious disadvantage after they’ve gone public.

Adam J. Epstein believes many of those IPOs facing challenges are rooted in some very common pre-IPO mistakes.

Discover what they are and how to be better prepared for them.

What You’ll Discover About IPOs :* How pre-IPO mistakes plague IPOs and their financing options * Why historic deal data matters to IPOs * The most common mistake companies make when picking an investment banker and how it affects IPOs * How mutual funds run circles around small and mid-cap companies and what you can do about it * PLUS so much more

Guest: Adam J. Epstein Adam J. Epstein is a nationally recognized small-cap expert and advisor to the boards of pre-IPO and small-cap companies through his firm, Third Creek Advisors, LLC (TCA).

Prior to TCA, Adam was a long-tenured institutional investor, an experience which gives him a comparative perspective on why some small and mid-cap companies are more successful in their post-IPO financing efforts than others.

He speaks monthly at corporate governance and investor conferences, and is a distinguished National Association of Corporate Directors (NACD) Board Leadership Fellow and faculty member.

Adam is also the small-cap contributing editor for Directorship magazine, the boardroom intelligence publication of the National Association of Corporate Directors, as well as the author of the best-selling book The Perfect Corporate Board: A Handbook for Mastering the Unique Challenges of Small-Cap Companies.

Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.

Contact Adam and connect with him on LinkedIn and Twitter.

Learn more about Third Creek Advisors, LLC

Learn more about the National Association of Corporate Directors

Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.

Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.

Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.

Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Conquering the fear of conflict at work is one way smart leaders and good bosses set themselves apart from the rest. But how do you do that?

Few people enjoy conflict. Most avoid it and get defensive. And those who do like conflict are often thought of as bullies.

Dr. Debra Dupree shares how to handle difficult conversations at work with grace.

What You’ll Discover About the Fear of Conflict at Work:* Why so many leaders fear conflict at work and avoid it,

• How to get past the “fight or flight” triggers when managing conflict at work,

• The two-part communication strategy that can defuse conflict at work,

• How mindset shifts help develop the courage to overcome the fear of conflict at work, and

• Much more.

Guest: Dr. Debra DupreeDr. Debra Dupree, the MINDSET Doc, has long been inspired to help others grow out of their FEAR of CONFLICT. She saw her own family-owned business embroiled in differences and disagreements, leading to dashed dreams, damaged relationships, and broken hearts. She turned these early experiences into a lifetime of study and application to the business world, working with leaders at all levels of an organization.

As she sees it, people have a financial, and a personal, need to work but work doesn’t always feel ‘psychologically safe’ – and this is true at every level of the organization. Dr. D works with individuals and organizations to show up in ways that matter with influence, persuasion, and cohesion to make collaborative and meaningful environments.

Today, she takes her world-wide community to a new level of understanding with empathy and compassion using strategic skills and techniques that turn challenging confrontations into curious conversations for learning, living and growing for cohesive workplaces.

Dr. Debra is a Dispute Resolution Specialist, Conflict | Leadership Coach, and International Trainer and Keynote Speaker. She is also the host of the bi-weekly podcast ‘Decoding the Conflict Mindset’ bringing ‘thought leaders’ from various disciplines to her worldwide community to gain insight on self and others in challenging conversations, when high emotions run high, facing tough negotiations and confrontations. She is also the host and creator of “The Agile Lawyer-Mediator Interview Series” – a virtual mentorship from 12 topnotch advocates and mediators throughout the U.S.A. And all applicable to the world of business

Debra delivers training and coaching throughout North America, Europe, Australia, India and the Pacific Rim in leadership strategies, workplace conflict intervention strategies and advanced negotiation skills for leaders and dispute resolution professionals, bringing to her participants a unique perspective on the brain science behind people in conflict.

She was awarded recognition as one of the top ten trainers globally by SkillPath Corporate Strategies in 2016 and designated as a ‘Super SMART Mediator’ by the Federal Executive Board in 2008. Dr. D was the former Director of Training for Mediation Training Institute (MTI), training professionals to become workplace mediators throughout North America.

She currently serves on the the Employment Mediation Panel and Faculty for the American Arbitration Association (AAA), on the Board of Directors for the Southern California Mediation Association (SCMA), and on the Planning Committee for the ABA Advanced Mediation Strategies Section.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Dr. Dupree and connect with her on LinkedIn, Facebook, Instagram, and YouTube.

Visit Dr. Dupree’s website: Relationships at Work

Check out her Decoding the Conflict Mindset podcast and Your Emotional Potential: How You Show Up Matters Kindle ebook.

Watch her popular YouTube video about 360 Degree Perspective

View Details

Sales quotas can often feel like the brass ring that’s just out of reach. But they don’t have to be. Today’s guest, Steve Weinberg, has tips for not only MEETING sales quotas, but also on how to EXCEED them.

Who wouldn’t want to be a sales star?

What You’ll Discover About Sales Quotas:* The biggest problem with sales quotas,

• How poor hiring, poor leadership, and poor onboarding contributes to missed sales quotas,

• The critical importance of proper customer prospecting,

• How to get past gatekeepers, and

• Much more.

Guest: Steve Weinberg Steve Weinberg has spent his life selling and helping others sell better, more, and faster. He is an expert at building, guiding, and sustaining high caliber sales teams, and creating exemplary standards in account management. He has authored Above Quota Performance to transfer his knowledge to others that want to improve their sales results.

Steve has closed over $500 million in new business. His sales have included many leading global corporations, including Apple, Amazon, Microsoft, eBay, PayPal, Google, Facebook, Prudential, and Costco.

He has over three decades of leadership experience in sales, including Vice Presidencies at Dun & Bradstreet Software, AC Nielsen, Solcorp (then part of EDS, now HP), and at Deloitte and Touche.

He recently led the Accuity (now Lexis Nexis Risk) sales team to new sales accomplishments. While at Accuity as a salesperson and simultaneously as a manager of a team of salespeople, Steve closed the largest sale in the company’s history and was the top selling salesperson in the company many times, as he was for other companies.

Related Resources:If you liked this interview, you might also enjoy our other Sales episodes.

Contact Steve and connect with him on LinkedIn, Facebook, and Twitter.

Check out his website, SteveWeinbergSales.com

And his book: Above Quota Performance

View Details

Customer frustration is something we’ve all experienced and can relate to. When it happens to us we’re more likely to tell our family and friends about it than complain to the people who can really fix the problem.

That’s exactly why when a customer, client, guest, or patient complains about something it’s a terrific opportunity to turn lemons into lemonade and Janelle Barlow tells us how.

What You’ll Discover About Customer Frustration:* Most common ways businesses mishandle complaints and increase customer frustration,

• Why the pressure of reducing customer complaints creates vanity metrics

• The mindset service reps need to truly reduce customer frustration,

• Why businesses fail to see customer complaints as opportunities,

• How to avoid the compassion fatigue that results from dealing with customer frustration, and

• MUCH more.

Guest: Janelle Barlow, PhDJanelle is an award-winning speaker, trainer, consultant and author who translates research into practical tools to improve customer service and complaint handling.

She works with Customer Service Representatives, managers and entire companies, both nationally and internationally, to help them recover and retain customer loyalty.

She has recently released the third edition of her bestseller (more than 275,000 copies sold to date), A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty

Related Resources:If you liked this interview, you might also enjoy our other Customer Satisfaction episodes.

Contact Janelle and connect with her on LinkedIn.

Check out her business website and her best-selling book now in it’s 3rd edition, A Complaint is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty.

FREE DOWNLOAD by Janelle Barlow: “Actually, We should Want to Hear Customer Complaints.”

View Details

Having an underdog brand can sound like a tough position in a dog-eat-dog world.

But Mike Sullivan says that if you know what you’re doing, being an underdog brand has some unique advantages that let you fly under the radar and then crack open the markets the big dogs play in.

What You’ll Discover About an Underdog Brand:* How an underdog brand uniquely positions itself to challenge market leaders,

• The 3 factors that successfully fuel an underdog brand

• Why focus is an underdog brand friend

• The underdog challenge for leadership in protecting a nimble business culture

• AND much more.

Guest: Mike SullivanMike is President and CEO of LOOMIS, the country’s leading challenger brand advertising agency. For more than 30 years, he’s helped some of the country’s most successful companies build their brands and together with Michael Tuggle, an award-winning creative director and writer with more than 25 years in the ad world building brands and growing companies, he co-authored The Voice of the Underdog: How Challenger Brands Create Distinction by Thinking Culture First.

Related Resources:If you liked this interview, you might also enjoy our other Branding episodes.

Contact Mike and connect with him on LinkedIn.

Learn more about LOOMIS

FREE DOWNLOAD: Surprising Advantages to Being an Underdog

Check out his book: The Voice of the Underdog: How Challenger Brands Create Distinction by Thinking Culture First

Also referenced by Mike: Adam Morgan’s book Eating the Big Fish: How Challenger Brands Can Compete Against Brand Leaders

View Details

Conflict management skills are one of those talents some people are better at than others but being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.

And who better to talk about this delicate subject than the founder of a call sales center, a business whose daily bread a butter deals with the conflict surrounding unwanted solicitations and complaints!

What You’ll Discover About Conflict Management Skills:* The conflict management skills most people are missing

• The factors contributing to the lack of conflict management skills development

• The role of control in conflict management

• The importance of self-awareness in conflict management

• And MUCH more.

Guest: Richard Blank Richard’s journey in the call center space is filled with twists and turns.

When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

On a personal note, Richard has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.

Related Resources:If you liked this interview, you might also enjoy our other Communications episodes.

Contact Richard and connect with him on LinkedIn, Facebook, and YouTube.

Also check out his blog and business call center.

View Details

Do you or someone fall into the A-player trap? And no, I don’t mean getting stuck in Minecraft or some other video game.

I’m talking about the A student who becomes the A-player at work, and then suddenly finds their old ways and decision making approaches don’t work as well as they used to.

Yeah, that A-player trap. The one that causes smart people to make bad decisions. And let’s face it, we all know some people who do that.

So if you can relate, you’re going to love today’s guest, Rusty Gaillard, who has some great tips and strategies for how to get out of that bind.

What You’ll Discover About the A-Player Trap:* How to know whether you’re stuck in the A-player trap

• Why defining what success means to you is the key to escaping the A-player trap

• How maintaining the status quo can serve as an A-player trap

• The importance of continuous learning

• And MUCH MORE

Guest: Rusty Gaillard As a transformational coach and motivational speaker, Rusty Gaillard of Silicon Valley Dreambuilders, helps men and women experience more freedom in their lives.

Rusty left a 13+ year career at Apple in 2019 to focus full-time on helping others transform their life to one they love. Rusty’s passion for this work comes from his personal experience of transformation, including life changes he chose, and those he didn’t. Starting with a voluntary demotion in 2010 to spend more time with his young son, a multi-year divorce, and launching a new career in 2018, he has learned that how we react to life’s events matters more than the event itself. He believes that each of us is far more powerful than any circumstances we find ourselves in. By connecting with our gifts and strengths, we can grow in any experience and find abundance and freedom.

Rusty has been a student of self-improvement and transformation for over 10 years and was formally certified by the Life Mastery Institute™ in 2018. He believes that when each person lives their best life, the world is a better place.

An inspirational speaker, trainer, and coach, Rusty offers presentations and workshops to audiences of any size, as well as in-depth coaching in both small groups and one-on-one to help people create a life they love.

Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.

Contact Rusty and connect with him on LinkedIn, and Facebook.

Check out his book: Breaking the Code

View Details

Tips for buying or selling a business are good to know, regardless of which side of the desk you’re sitting on.

Because unless you’re a business broker, someone who does these types of deals every day, chances are that buying or selling a business is one of the biggest transactions of your life.

So can you really afford to make a mistake?

What You’ll Discover About Tips for Buying or Selling a Business:* The top 3 mistakes people make when buying a business

• How to find advisors with the right expertise to assist you in buying or selling a business

• Key things to look for when buying a franchise

• Why 80% of businesses put up for sale don’t sell

• How sellers can address the biggest fear buyers have

• And MUCH MORE.

Guest: David BarnettBarnett loves to say that it took him 10 years to un-learn what he was taught in business school. University had trained him to be a middle-manager in big enterprises, he was totally unprepared for the realities of small business.

After a career in advertising sales, Barnett started several businesses including a commercial debt brokerage house. Helping to finance small and medium sized businesses led to the field of business brokerage. Over several years, Barnett sold dozens of businesses for others while also managing his own portfolio of income properties and starting his career as a local private investor.

Barnett regularly consults with professionals and banks on business and asset values. Presently he also works with entrepreneurs and would-be entrepreneurs around the world who are buying, selling or trying to improve their businesses.

Related Resources:If you liked this interview, you might also enjoy our other Sales episodes, including these related interviews:

• Leadership Quality: Mergers and Acquisitions Red Flags With Claire Chandler
• What Entrepreneurs Need to Know About the Exciting World of Mergers and Acquisitions

Contact David and connect with him on LinkedIn, Facebook, Twitter, Instagram, YouTube, and SoundCloud.

Books by David Barnett:

• 21 Stupid Things People Do When Trying to Buy a Business
• How to Sell My Own Business

View Details

Winning at any cost is a wink and a nod to doing whatever it takes to get the job done. It speaks to a work ethic that encourages persistence and creativity.But as Alec Burlakoff experienced firsthand, it can also cause people to lose sight of right and wrong. His is the case of a sales super star who ended up pleading guilty to a criminal conspiracy charges, landing a 26 month jail sentence along with an order of restitution.His is a cautionary tale of how winning at any cost can lead good people to do bad things.What You’ll Discover About Winning at Any Cost: How messages received while growing up create a winning at any cost mindset * How incentive structures promote winning at any cost Why poor corporate governance and regulatory compliance practices are complicit in bending the rules Why winning at any cost is more expensive than most realize And much more.Guest: Alec BurlakoffAlec Burlakoff in his own words:WHO AM I: I bring value to any sales organization. Why? Because I’ve spearheaded sales teams that generated more than $3 billion in sales. Besides leading sales teams for Fortune 500 companies, I was the senior VP of sales for Insys Pharmaceuticals. I collaborated with the CEO to build a salesforce for the medical profession. We inappropriately incentivized doctors to write more than $1 billion worth of prescriptions. I’ve also pleaded guilty to federal charges –and I want to be entirely up front about that. I’ve learned from that experience.WHAT I DO: I create training and compliance systems for sales professionals. I work with startups and large organizations. I assess markets, create strategies, and identify risks that could put companies in the crosshairs of authorities.I help organizations identify the essential “What’s-in-it-for-me” question that buyers inevitably ask. Every sale is like a chess match. We need critical thinking skills, knowing when to make sacrifices so that we can position ourselves for the longer-term vision. Balance is at the core of each lesson I teach. Together, we can accelerate sales without compromising integrity. Systems I create teach mental athleticism—without violating any regulations.WHY IT WORKS: I’m 100% authentic and transparent, keeping policies safe. We’ll improve company-wide performance, partnering to create value for groups and individuals.WHAT MAKES ME DIFFERENT: Profound attention from federal authorities and the judicial system have made me wiser. I’m an invaluable asset to any organization because of that experience. My expertise will help your team succeed in the short term, and also ensure your company is built to last.Related Resources:If you liked this interview, you might also enjoy our other Risk Management and Law episodes.Contact Alex and connect with him on LinkedIn. Check out his book: Selling: Hard Lessons LearnSchedule a FREE consult with Alec

View Details

Improving communications between coworkers can sound like an impossible task.After all you’ve got all these competing personalities and dynamics.How do you corral all that energy and get people rowing in the same direction? Thankfully, today’s guest, Jerome Myers has some solutions.What You’ll Discover About Improving Communications between Coworkers: How to spot communication problems among coworkers The most common communication hiccups among coworkers How the elephant in the room * Simple ways to address the issues needed for improving communications between coworkers How to overcome the fear of having challenging conversations* And MUCH MORE.Guest: Jerome MyersJerome Myers (a/k/a “J”) is a developer of people and places. He is the founder and Chief Inspiration Officer of two ventures. DreamCatchers is a boutique coaching firm that supports first and second generation wealth creators to self actualize and attain transcendence, and The Myers Development Group, where we help ordinary people invest in multifamily real estate in a way that creates generational wealth.Through these entities he gets to live out his childhood dreams of helping people manifest the things they imagine and he is the evidence that dreams should be real.Since leaving corporate America after building a 20MM division, J has become one of the most sought after thought leaders in the multifamily development space. His company, The Myers Development Group, built a multi-million-dollar portfolio following the principles of Myers Methods.Related Resources:If you liked this interview, you might also enjoy our other Communications episodes, including Simple Ways to Conquer the Elephant in the Room with Diane A. Ross.Contact Jerome and connect with him on LinkedIn and Instagram.And Jerome’s website.

View Details

Start-up success is every entrepreneur’s dream. But how do you make it happen?Is there a secret ingredient, some magic formula?Today’s guest, Jan Cavelle took her start-up to over $10 million in sales and in today’s episode she’ll break down her process into bite sized pieces we can all digest. What You’ll Discover About Start-up Success: How financially bootstrapping your business can contribute to start-up success Why investors are not fairy godmothers The role of the customer persona in start-up success Why purpose matters to start-up success* The basic building blocks of start-up success and SO MUCH MORE.Guest: Jan CavelleJan is an entrepreneur from the UK who has a few decades of running entrepreneurial businesses behind her. One she started from the kitchen table when her children were small and she was a single mother, to go on to build that into a multi-million turnover business.She also promotes entrepreneurship through campaigns various and her books Jan has put her entrepreneurial experiences together with her passion for writing together a book aimed at helping entrepreneurs to grow their businesses during the big leap of 1-10m. The book is called Scale for Success and is out in UK, US and Australia, published by Bloomsbury and her second book, Start for Success: The Entrepreneur’s Guide to Start-ups was just released earlier this year.Related Resources:If you liked this interview, you might also enjoy our other Start-up Life episodes.Contact Jan and connect with her on LinkedIn, Facebook, Twitter, and Instagram.https://jancavelle.co.uk Scale for SuccessStart for Success: The Entrepreneur’s Guide to Start-ups

View Details

Improving the customer experience can sometime feel like an exercise in futility because it always feels like no matter what you do there’s always one person who is never satisfied.What You’ll Discover About Improving the Customer Experience:* How to improve the customer experience with less effort. * The questions you need to ask yourself before you can start improving the customer experience. * What being a frictionless organization really means for improving the customer experience. * How to make automation work for you instead of against you when improving the customer experience. * 2 ways even small businesses can make their business frictionless. * And much MORE.

Guest: Bill PriceBill Price was Amazon’s first global vice president of customer service and is the founder and president of Driva Solutions, a consultancy dedicated to creating highly effective customer contact strategies and operations.He has more than 35 years’ experience advising and directing major operations in more than 160 leading companies.He’s the co-author of The Frictionless Organization: Deliver Great Customer Experiences with Less Effort (Berrett-Koehler Publishers; June 21, 2022) and of the bestseller The Best Service Is No Service, Your Customer Rules! Related Resources:If you liked this interview, you might also enjoy our other archived Customer Satisfaction episodes.Contact Bill and connect with on LinkedIn.Check out Bill’s recent book The Frictionless Organization: Deliver Great Customer Experiences with Less Effort on Amazon and other fine on-line and brick-and-mortar book sellers.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Time management is a perennial challenge in a hyperlinked world where you’re constantly being asked to do more and more with less and less time.If you feel stressed and resent the pressure it all creates, you’re going to love today’s guest.He’s the co-author of the award winning book: Juggling Elephants who has some practical, down-to-earth advice you can start using today to feel less stress and more accomplished.He’s Jones Loflin.What You’ll Discover About Time Management:* The 3 most common ways we mismanage our time. * Why we let ourselves get caught in time management traps. * Why trying to do “everything” is like juggling elephants. * How to graciously handle interruptions. * 2 time management mindset changes that will improve your productivity. * How to say “no” tactfully. * And MUCH more.

Guest: Jones Loflin Jones Loflin has made it his life’s work to deliver powerful ideas and practical solutions to individuals around the world so they can achieve more of what is most important to them.In his 22 years as a speaker and trainer Jones has helped countless people regain confidence in their ability to achieve greater success in work and life.He’s accomplished this by using his “3P Approach” of Powerful Ideas connected to Practical Solutions delivered with a Personal Approach. It’s an approach that has attracted the attention of organizations around the world. His client list includes Federal Express, Wal-Mart, Choice Hotels, Volkswagen, Bridgestone, Saudi Aramco and State Farm as well as the United States Navy and Air Force.Prior to becoming an internationally-recognized speaker, Jones was an educator. His past work includes serving as the “Trainer of Trainers” for the best-selling book, Who Moved My Cheese?As a way to expand the reach of his own message, Jones has also authored a number of books, including Juggling Elephants and his newest book,

View Details

A successful ecommerce strategy takes more than an online shopping cart for your product or service. You’ll probably want some kind of online ads.But that can be hit or miss. How do they really work? What can you do to create a truly successful ecommerce strategy?Chris Moe explains how in this information packed episode.What You’ll Discover About eCommerce Strategy: The 5 pieces of information every successful ecommerce strategy includes on their Amazon page How to include a realistic investment level into your ecommerce strategy How to find the search volume on Amazon for better product placement in your ecommerce strategy The biggest mistake businesses make in trying to create a successful ecommerce strategy* And MUCH more.Guest: Chris Moe Chris is the Co-Founder of Cartograph, a team of 60+ people that help CPG and e-commerce brands grow their companies on Amazon. They currently manage $100M+ in GMV.Their clients include Magic Spoon, Four Sigmatic, Lemon Perfect, Popchips, and Kin Euphorics.Chris himself has 10+ years experience in sales and marketing. Before Cartograph, he worked at McKinsey as an Engagement Manager helping consumer companies in the US, Canada, Brazil, Europe, and Australia, with growth and pricing,He attended Cornell University, where he led a group that recycled and sent computers to developing countries and interned at Google on the Google Earth team.Related Resources:If you liked this interview, you might also enjoy our other Marketing episodes.Contact Chris and connect with him on LinkedIn and Twitter.The Amazon Research Tool Chris mentioned during the interviewCartographJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Entrepreneurial success can mean different things to different people, but it always involves dealing with the challenges of building and growing a business.What are those challenges? How do you leapfrog them?Yuri Elkaim build a $217 million health coaching empire and in this episode he’ll share some key lessons he’s learned in his entrepreneurial journey and what strategies you can adopt to achieve your own entrepreneurial success.What You’ll Discover About Entreprenurial Success: The biggest mistake smart people make when looking for entrepreneurial success Why low barriers to entry causes people to struggle in achieving entrepreneurial success How the right kind of debt can help you achieve entrepreneurial success sooner The mindsets needed for entrepreneurial success* And MUCH moreGuest: Yuri ElkaimYuri Elkaim is a New York Times bestselling author, former professional athlete, business strategist, and the founder and CEO of Healthpreneur®.His journey into health and business was inevitable. After dealing with a host of health issues as a teenager, he eventually lost all of his hair at 17 years old to an autoimmune condition. This, along with his passion for sports (which led him down the path of playing professional soccer in his early 20s), propelled him into the health and fitness field.Yuri’s authentic and caring approach allowed him to build a successful online health empire that went to help more than 500,000 to better health, while providing him the platform to write 3 bestselling books and sharing his message on major media outlets like Dr. Oz and The Doctors. In 2018, he sold this health business after 13 years at the helm.With Healthpreneur®, he and his world-class team of coaches help health professionals and coaches leverage the internet to turn their expertise into high 6- and 7-figure virtual practices that create transformative results for more people without the grind.Healthpreneur®’s mission is to help health entrepreneurs make their dreams happen in the service of others and eventually leave a legacy where every man, woman, and child has the opportunity to become the best version of themselves so that they can wake up each day with purpose, contribute through meaningful work that feels like play, and live freely and abundantly.Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.Contact Yuri and connect with him on LinkedIn, Facebook, and Instagram.Yuri’s latest book: Mind FlossHealthpreneur®Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app

View Details

A mid-career culture clash is fueling employee resignations and a talent crisis. What can businesses do to improve mid-career employee retention?Today, Hanna Hasl-Kelchner has a treasure trove of wisdom from her guest in this episode. Kelly Waffle, the Head of Digital Strategy at Hinge, shares valuable research about mid-career culture clashes. Don’t miss this opportunity to learn more. What You’ll Discover About The Millennial Mid-Career Culture Clash:* The two things that cause a millennial mid-career culture clash * The biggest eye-openers of the study * How organization size impacts millennial mid-career culture clash * Why senior management often misses the signs of a millennial mid-career culture clash * And MUCH more.

GUEST:Kelly Waffle is Head of Digital Strategy at Hinge, the leading research-based branding and marketing firm for professional services. With more than 15 years of B2B and digital marketing experience, he guides clients through the complex interplay of technology, processes, research, programs, creative and analytics.Kelly also leads the engagement efforts for the Hinge Research Institute—helping clients use research to grow and be more profitable. A thought leader in Account- Based Marketing (ABM), Kelly has been recognized by Onalytica as a Top 50 Martech Global Influencer. He has won awards for his marketing automation expertise. A prolific writer and speaker, he has tens of thousands of followers on Twitter and LinkedIn. Related Resources:https://linkedin.com/in/kellyjwafflehttps://hingemarketing.comhttps://hingemarketing.com/library/article/culture-clash-the-employee-experience-problem-and-how-to-fix-ithttps://hingemarketing.com/library/article/navigating-the-mid-career-talent-crisis-a-report-for-the-professional-servicesIf you liked this interview you might also like these Corporate Governance and Culture episodes.SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.Subscribe to the show through your favorite podcast feed.Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Effective sales team management can be challenging because there are vast opportunities for missteps and a minefield for businesses, especially when you try to scale. But what do you need to know about this critical driver of revenue? Stay tuned to this episode because Hanna Hasl-Kelchner sits with Rex Knechtly, the founder of First Avenue Advisors, to share his insights on what you need to know about having effective sales team management. Rex has built several successful sales teams, turned around struggling organizations, and led multiple cultural changes. Hit that play button now to hear more buckets of wisdom from Rex!What You'll Discover On The Effective Sales Team Management:•What makes someone effective at sales team management.•A newly minted sales leader's biggest challenge in transitioning into leadership.•The biggest upfront issue between the two culturally incompatible forms: is the salesforce versus the sales team.•How does a sales force or sales team impacts the training and coaching?•What can the Senior Management do to help their sales manager and teams to be more successful?RELATED RESOURCES:Reach out to Rex Knechtly at First Avenue Advisors and connect with him on LinkedIn.SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.
Become a Preferred Listener or subscribe to the show through your favorite podcast feed.
Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

A Strategy Sprint helps business leaders create value. Discover how simplifying and systematizing your operations can free up time and energy that lets you focus on your zone of genius.Join Hanna Hasl-Kelchner as she talks to the author of Strategy Sprints: 12 Ways to Accelerate Growth for an Agile Business and the Founder of Strategy Sprints, Simon Severino.What you’ll discover about Business Strategy Sprint* How a business strategy sprint can help build more independent teams * Why you can improve your ability to delegate specific processes with a business strategy sprint * How a business strategy sprint helps you get greater clarity about your core business processes * Why a business plan differs significantly from a business strategy sprint * And MUCH more

About Simon SeverinoSimon Severino helps business owners in SaaS and Services run their companies more effectively which results in sales that soar. Trusted by Google, Roche, Consilience Ventures, Amgen, and AbbVie.He created the Strategy Sprints™ Method that doubles revenue in 90 days by getting owners out of the weeds. Simon is also a TEDx speaker, a Contributor to Forbes and Entrepreneur Magazine, and a member of the SVBS Silicon Valley Blockchain Society.Related Resources* Strategy Sprints: 12 Ways to Accelerate Growth for an Agile Business * Strategy Sprints * https://Podcasts.Apple.com/us/podcast/strategy-sprints/id1299008831 * https://www.Facebook.com/strategysprints/ * https://Twitter.com/strategysprints * https://www.Instagram.com/strategysprints * https://www.LinkedIn.com/in/simonseverino/ * https://www.YouTube.com/channel/UCnSFgJd0CrsEdQdO21txR2A

If you liked this interview, you might also like these Entrepreneurship episodes.—SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies, and tips. Subscribe to the show through your favorite podcast feed. Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.
Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Improving remote business communication is the key to better Zoom calls and video conferencing. Although staying engaged with faces on a flat screen is exhausing and dehumanizing. Technology is a primary lifeline to the workplace with more employees working from home than ever before and that makes improving remote business communication critically important to employee engagement and retention.Dr. Diane Leonard has researched this phenomenon and offers practical tips you can start using right away to breathe life back into your remote communication skills. She also has a no-strings-attached download you can access in the Related Resource section called: Is Remote Work Fueling Your Burnout? Be sure to check it out!What You’ll Discover About Improving Remote Business Communication* Why addressing the absence of non-verbal cues is essential to improving remote business communication * How improving remote business communication includes ensuring everyone’s voice gets heard * The role safety plays in improving remote business communication * Why improving remote business communication can help reduce burnout * And MUCH more.

About Dr. Diane LennardDR. DIANE LENNARD is a professor of management communication at NYU Stern School of Business and a communication coach for executives, teams, educators, and professionals. She has taught courses on strategic team communication and engaging audiences and served as the Director of Langone Education and as a faculty development consultant for Stern’s Center for Innovation in Teaching and Learning.She is also the founder of Lennard & Company, a firm that provides communication coaching to educational institutions, corporations, and individuals who want to expand their communication abilities in diverse work settings.A leading expert in workplace communication, she is the author of Coaching Models: A Cultural Perspective, Strategic Communication at Work: The Impact Paradigm, and Humanizing the Remote Experience through Leadership and Coaching: Strategies for Better Virtual Connections.Related Resources* FREE PDF NO STRINGS ATTACHED DOWNLOAD: Is Remote Work Fueling Your Burnout * NYU Stern School of Business * Humanizing the Remote Experience through Leadership and Coaching: Strategies for Better Virtual Connection * http://www.LennardAndCompany.com/ * https://www.LinkedIn.com/in/diane-lennard-152a55/

If you liked this interview, you might also like these Communications episodes.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more...

View Details

Transitioning into leadership roles can be exciting and challenging. Bill Treasurer, Chief Encouragement Officer at Giant Leap Consulting, Inc., offers advice on how to successfully navigate the changes.What You’ll Discover About Transitioning Into Leadership Role:Why transitioning into a leadership role is about the team.How a mentor can make transitioning into leadership roles smoother.How to develop more influence when transitioning into leadership roles.Why listening is such an important skill to cultivate when transitioning into leadership roles.How to save your sanity by transitioning into leadership roles “two words at a time.”GUEST:Bill Treasurer founded Giant Leap Consulting in 2002 and has worked with thousands of leaders in the U.S. and beyond, including NASA, eBay, Lenovo, UBS Bank, Saks Fifth Avenue, and many more.He also has a new book, Leadership Two Words at a Time: Simple Truths for Leading Complicated People, which provides actionable and relevant advice to today’s emerging leaders.Related Resources:http://www.GiantLeapConsulting.com/2Wordshttp://facebook.com/bill.treasurerhttp://www.linkedin.com/in/couragehttps://www.youtube.com/channel/UCqXG09VKk-au-YpCZFw-1SQ?view_as=subscriberIf you liked this interview you might also like these Leadership and Management episodes.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Improving employee retention strategies in the wake of The Great Resignation is a high priority on many management lists. Hear Rod Robertson discusses the top things that small and mid-sized businesses should focus on to improve their employee retention strategies and avoid turn over. Best of all, Rod shares how those same factors empowered employees to make process improvements that drive business scalability and continuity.What You’ll Discover About How To Improve Employee Retention StrategiesThe pivotal role profit sharing can play to improve employee retention.How relocation packages and flexible hours can improve employee retention strategiesWhy taking steps to improve employee retention strategies pays dividends down the road when selling your businessAnd MUCH moreGuest BioRod Robertson is an international entrepreneur and co-author, with Stuart Robles, of The New World Of Entrepreneurship: Insiders’ Guide To Buying And Selling Your Own Business In The Digital Age. Robertson is the owner of Briggs Capital, a boutique international investment bank. He has conducted business in over 15 countries while focusing on developing small-to-medium-sized businesses and taking them to market worldwide. Robertson’s 20-plus-year career in transaction experience and entrepreneurship includes guest lecturing around the globe at institutions such as Harvard Business School and other top-flight MBA schools as well as business forums and news outlets worldwide. He sits on numerous boards, guiding firms to streamline operations and make businesses more profitable before selling.Related Resources:https://tnwoe.com/https://www.linkedin.com/in/roderickrobertson/SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

With change comes insecurities, doubt, distrust, and resistance. And in this age of digital transformation when change is becoming constant, it takes more than will to overcome the fear of the unknown. In this episode, Steve Prentice talks about the different issues resulting from fear of digital transformation and how leadership plays into driving awareness and providing support to help the workforce not just cope but thrive in an evolving workplace.

What You’ll Discover About Conquering The Fear Of Digital Transformation

● Different generations face different fears and challenges with and because of technology

● The important role that management plays in avoiding issues brought about by different workplace fears

● How human nature can get in the way of evolution

● How understanding why people work the way they work can help bridge the gap of awareness on what’s going on in different levels of the organization

● How facts neutralize fears

Guest Bio:

Steve Prentice is a specialist in organizational psychology, focusing on the junction where people and technology interact. He helps people and organizations understand each other, the technologies they use, and the changes that they present. He is a speaker, writer, journalist, and university lecturer who focuses on human acceptance of cybersecurity, artificial intelligence, blockchain and the future of work. His fourth book is entitled The Future of Workplace Fear – How Human Reflex Stands in the Way of Digital Transformation (Apress, May 9, 2022) and it focuses on this one key fact: humans are driven by fear, and its roots are much deeper than they appear — anyone who seeks to deploy digital transformation successfully must understand this.

Related Resources:

https://steveprentice.com

https://www.linkedin.com/in/stevenprentice/

https://twitter.com/StevenPrentice

SUBSCRIBE, RATE AND REVIEW:

Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.

Become a Preferred Listener or subscribe to the show through your favorite podcast feed.

Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.

Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Measuring intangible services, like the value of advice from a doctor or lawyer, can be daunting. It's often the measure that can determine whether a business treats such advice or service as a nice-to-have discretionary cost or a must-have investment in the organization's future success. What factors determine which column it falls in?

In today's episode, Dr. Patti Phillips, CEO of ROI Institute, Inc., shares her tremendous insight into measuring intangible services that can help those who provide services show the value of what they do. She also shares that we must look at the value of what we do in terms of the chain of impact.

So if we offer a service to people, we should make them consider the service we deliver is valuable. So if you want to hear more of Dr. Patti Phillips, hit that play button and tune in to this episode of Business Confidential Now!

What You’ll Discover About Measuring Intangible Services:

• How can you measure intangible services

• The levels of the chain of impact, and

• The sticking point that gets us derailed

Guest Bio:

Dr. Patti P. Phillips, CEO of ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology® in more than 70 countries worldwide.

SUBSCRIBE, RATE AND REVIEW:

Subscribing is easy and lets you have instant access to the latest tactics, strategies, and tips.

Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.

Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

Related Resources:

https://roiinstitute.net/

https://www.facebook.com/ROIInstitute/

https://twitter.com/roi_institute

https://www.linkedin.com/company/roi-institute-inc/

https://www.amazon.com/Show-Value-What-You-Measuring/dp/1523002271

View Details

Finding great employees can be difficult and exhausting, especially when you have no idea how to find them. Here’s what’s store for you in this episode of Business Confidential Now. Andrea Hoffer, the CEO of AHA! Recruiting Experts and author of the book, Hire Higher, imparts her knowledge on building your dream team and the factors you need to consider. The key to building a great team is identifying the skills you need in your team and the core values. She also shares how you can attract the ideal candidates to help your business grow by leveraging your team. If you want to build your dream team or grow if you have one already, tune in to this episode and make your hiring process easier as Andrea shares the steps to build your dream team!

What you’ll discover about how to hire a dream team:

• Where to begin when hiring your Dream Team.

• The steps involved in attracting the ideal candidates.

• The crucial things you must remember to avoid making mistakes during the hiring process.

Guest Bio:

Hoffer is the founder and CEO of AHA! Recruiting Experts, a consulting and recruitment firm based out of Boca Raton, FL. Andrea has written two books, “The NEW Customer” and “Hire Higher.” Her first book, The NEW Customer, is a practical guide for creating outstanding customer experiences.

SUBSCRIBE, RATE AND REVIEW:

Subscribing is easy and lets you have instant access to the latest tactics, strategies, and tips.

Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.

Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

Related Resources:

https://aharecruitingexperts.com

https://linkedin.com/in/andreahoffer

https://www.amazon.com/Hire-Higher-Attract-Interview-Dream/dp/B09TYB7NJK

View Details

Inspiration is key to a healthy workplace environment. As a leader, it is your job to not only inspire yourself but your people too. Because once you understand what inspires your people, you're getting a lens into their core underlying motivations. You are seeing what matters to them the most and that can really boost a team's morale. Learn how to inspire your team with your host Hanna Hasl-Kelchner and her guest for today, Allison Holzer. Allison is the Co-CEO & Chief Innovation Officer of InspireCorps. She is also the co-author of the business and leadership book, Dare to Inspire. Join in today's episode to understand what drives the engines of inspiration in yourself and in your teams. Get inspired today!

What you'll discover about inspiring employees and its impact on

the workplace:

• Inspiration is personal. What

inspires one person may not inspire you.

• The importance of understanding

what inspires people in their job?

• How can you sustain inspiration

so that the flame never goes out?

Guest Bio:

Allison Holzer is a master-certified coach and advisor who partners with leaders to drive stronger eng agement, culture, and business results through innovative people strategy. She draws from 20 years of expertise working with diverse and global leaders on unlocking new awareness and inspiring performance for themselves and the organizations they lead. Allison holds a B.A. in psychological brain sciences, with an emphasis on learning and cognition, from Dartmouth College and dual master’s degrees in education and Fine Art from American University. She is co-author of the business and leadership book Dare to Inspire and recently released a TEDx talk called Unpack the Power of Inspiration to Shape Your Future.

Related Resources:

https://inspirecorps.com/

https://linkedin.com/aaholzer

https://twitter.com/aaholzer

https://linkedin.com/InspireCorpsCo

SUBSCRIBE, RATE AND REVIEW:

Subscribing is easy and lets you

have instant access to the latest tactics, strategies, and tips.

Rating and reviewing the show

helps us grow our audience and allows us to bring you more of the information

you need to succeed from our high-powered guests.

Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Diversity, equity, and inclusion are three key areas of helping individuals thrive professionally and personally in the workplace. In this episode, https://www.linkedin.com/in/jtmckimjr (James McKim Jr.), the founder of https://organizationalignition.com/ (Organizational Ignition), shares his knowledge as he determines the myths surrounding diversity, equity, and inclusion in businesses. Some companies are committed to carrying out the DEI Principle to benefit the organization's bottom line. However, there is a difference between being committed to carrying out the DEI principle from applying it the right way. Join James as he shares how you can take this into action and watch your organization and its people grow and thrive!    What You’ll Discover In The Myths Of Diversity, Equity, And Inclusion In Business: What myths keep the Senior Management from doing the smart thing? The tools and technology that can help people put these good intentions into action How can a small, midsized business grow and apply the DEI Principle in their business?

Guest Bio: James T. McKim, PMP, ITIL, is founder and managing partner at Organizational Ignition where he and his team help organizations ignite efficiency through aligning people, processes and technology. He’s a sought-after speaker, coach, change manager and conference presenter, and is frequently interviewed by the media on organizational performance through diversity. His new book is https://www.amazon.com/Diversity-Factor-Igniting-Organizational-Performance/dp/B09ZCKR3B6/ref=sr_1_1?crid=1FEMAMKWHPC2I&keywords=the+diversity+factor+and+mckim&qid=1659640004&s=books&sprefix=the+diversity+factor+and+mckim%2Cstripbooks%2C56&sr=1-1 (The Diversity Factor: Igniting Superior Organizational Performance) (EPIC Author Publishing, March 1, 2022).   Related Resources: https://organizationalignition.com/ (https://organizationalignition.com/) https://www.facebook.com/jtmckimjr (https://www.facebook.com/jtmckimjr) https://www.linkedin.com/in/jtmckimjr/?lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3B%2BVyabgCBRrqbQRjyZy2Ieg%3D%3D (https://www.linkedin.com/in/jtmckimjr/?lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3B%2BVyabgCBRrqbQRjyZy2Ieg%3D%3D) https://www.instagram.com/mckimjames/ (https://www.instagram.com/mckimjames/) https://twitter.com/jtmckim (https://twitter.com/jtmckim) https://www.amazon.com/Diversity-Factor-Igniting-Organizational-Performance/dp/B09ZCKR3B6/ref=sr_1_1?crid=1FEMAMKWHPC2I&keywords=the+diversity+factor+and+mckim&qid=1659640004&s=books&sprefix=the+diversity+factor+and+mckim%2Cstripbooks%2C56&sr=1-1 (https://www.amazon.com/Diversity-Factor-Igniting-Organizational-Performance/dp/B09ZCKR3B6/ref=sr_1_1?crid=1FEMAMKWHPC2I&keywords=the+diversity+factor+and+mckim&qid=1659640004&s=books&sprefix=the+diversity+factor+and+mckim%2Cstripbooks%2C56&sr=1-1)   SUBSCRIBE, RATE AND REVIEW: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.   Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.   Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.   Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Appealing a lawsuit to the US Supreme Court seems to be very fashionable in certain circles. After all, no one likes to lose. Absolutely. No. One. And that makes taking the case to the highest court in the land, for one more bite at the apple sound very appealing (no pun intended). But what factors should a business consider before taking the plunge? This is a SPECIAL BONUS episode. It's an interview with Clint Vince from the No Nonsense Legal Literacy Vault. Some of you may remember that long before I started this podcast I did a series of teleseminars under the Ask the No Nonsense Lawyer banner where I invited prominent lawyers to share their insights about the US legal system that’s relevant to the business community. Even though this interview originally aired in 2010, the mechanics, the planning, and factors to consider when appealing a lawsuit to the US Supreme Court continue to be relevant both now and into the future.  What's also striking and why I released it as a "trick or treat" Halloween bonus is how scary it is to realize how easily the composition of the court and the philosophical differences between the justices can swing decision and upend long standing legal precedent. What You’ll Discover About Appealing a Lawsuit to the US Supreme Court:* What factors to consider when appealing a lawsuit to the US Supreme Court * How changes in the court’s composition causes philosophical realignment that can impact your case * The role seniority plays in the functioning of the court * Why the Solicitor General of the United States can be helpful when appealing a lawsuit to the US Supreme Court * And MUCH more! Guest Bio: Clint Vince is the chair of Dentons’ US Energy Practice and Co-Chair of Dentons Global Energy Sector. Clint is rated as one of the leading energy lawyers in the US and has directed the expansion of the US Energy team into a premier practice that includes professionals spanning the continent coast-to-coast, offering a full range of services to energy industry clients. He is widely recognized for his cutting-edge theories and solutions within the energy industry and has a top-tier litigation track record. Recently, Clint created the groundbreaking Dentons Smart Cities & Connected Communities Think Tank and he is one of the industry leaders on this subject. Clint remains at the forefront of energy developments and continuously handles some of the highest profile cases in the industry. His experience involves major project development, legislative and regulatory advocacy on behalf of public and private clients, and litigation and appellate cases including US Supreme Court advocacy. Clint has handled more than 650 regulatory and litigation proceedings and argued before trial and state appellate courts; numerous US District Courts; and the US Courts of Appeals for the First, Second, Fourth, Fifth, Eighth, Tenth, Eleventh and District of Columbia Circuits; and the Supreme Court of the United States, in some instances multiple times. He also has handled too many complex energy transactions, negotiations and projects to count. Clint has been described by clients as “brilliant, dedicated, professional, experienced. He has an amazing ability to work with each Board Member and with each Staff Member on their own level. He has the ability to make each one feel respected and valuable, and to guide even the most contentious topics to amicable resolve. He can also stand against the fiercest opponent successfully; his track record for this company proves that fact. Clint has been victorious in every lawsuit we have been involved in…for the last 30 years.”  Dentons was named the “Energy Firm of the Year” by Who’s Who Legal Awards in 2015, 2016, 2017 and 2021. Clint and his team of energy professionals, also were awarded Energy Daily’s Leadership Award for “Most Dynamic Energy Practice” in the US. Clint was recently honored as one of the 2015 “Energy & Environment Trailblazers” in...

View Details

Technological advancement provides more efficiency, accuracy, and preciseness in our work but not all things are wrapped in gold. This advancement also poses cyber threats to business, and understanding the need for cyber security culture allows us to avoid these threats. In this episode, https://www.linkedin.com/in/perrycarpenter/ (Perry Carpenter), a Chief Evangelist and StrategyOfficer for https://www.knowbe4.com/ (KnowBe4), shares his insights about cyber security culture, its failures, and how you can avoid them. Tune in to gather more information on protecting your business from cyber threats by building an effective cyber security culture in your organization!   What You’ll Discover About Cyber Security Culture: What is Cyber Security Culture? How can you change behavior to achieve a conducive and tight cyber security culture? What is the root cause of cyber security failures in an organization? How can you start building a cyber security culture from the beginning?

Guest Bio: Perry Carpenter, C|CISO, MSIA, who currently serves as chief evangelist and strategy officer for KnowBe4, the world’s most popular security awareness and simulated phishing platform. A recognized thought leader on security awareness and the human factors of security, he’s provided security consulting and advisory services for the world’s best-known brands. His previous book, Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors, quickly gained a reputation as the go-to guide for security awareness professionals worldwide, and, in 2021, he was inducted into the Cybersecurity Canon Hall of Fame. He’s the creator and host of the popular 8th Layer Insights podcast and co-author of the new book The Security Culture Playbook: An Executive Guide to Reducing Risk and Developing Your Human Defense Layer.   Related Resources: https://www.facebook.com/Perry.Carpenter.Author (https://www.facebook.com/Perry.Carpenter.Author) https://www.linkedin.com/in/perrycarpenter/ (https://www.linkedin.com/in/perrycarpenter/) https://twitter.com/PerryCarpenter (https://twitter.com/PerryCarpenter) https://www.amazon.com/Security-Culture-Playbook-Executive-Developing/dp/1119875234/ref=sr_1_1?crid=20YOVCQ02XHH9&keywords=the+security+culture+and+carpenter&qid=1659639608&s=books&sprefix=the+security+culture+and+carpenter%2Cstripbooks%2C55&sr=1-1 (https://www.amazon.com/Security-Culture-Playbook-Executive-Developing/dp/1119875234/ref=sr_1_1?crid=20YOVCQ02XHH9&keywords=the+security+culture+and+carpenter&qid=1659639608&s=books&sprefix=the+security+culture+and+carpenter%2Cstripbooks%2C55&sr=1-1)   SUBSCRIBE, RATE AND REVIEW: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.   Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.   Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.   Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

This fast-paced world has made it increasingly difficult to have our personal life taken care of while drowning in our work life. As such, we almost always hear advice that calls for "work-life balance." However, our guest in this episode believes that there is no such thing. Instead, we need to look for "work-life harmony." https://www.linkedin.com/in/stevenbhoward/ (Steven Howard) sits down with host Hanna Hasl-Kelchner to tell us all about this while taking us into his upcoming book that emphasizes the need for leaders to create a workplace of well-being and harmony. At a time when most collaboration is forced and toxic workplaces drive talent out, we need harmony more than ever. Join Steve as he shares more about getting harmony in the workplace and how this impacts our overall life.

What You’ll Discover About Achieving Harmony In The Workplace:
The difference between forced collaboration and cooperatively collaborating
The bottlenecks to getting harmony in the workplace
The important role of leadership to shift the course of the organizational culture
Why emotional intelligence is an important skill for leaders in the future
Overcoming generational differences in the workplace
Why innovation and creativity are requirements for organizations today

Guest Bio:
Steven Howard is the award-winning author of 21 leadership, business, and motivational books and the editor of nine professional and personal development books in the Project You series.
His latest book is How Stress and Anxiety Impact Your Decision Making. His book Better Decisions. Better Thinking. Better Outcomes. How to go from Mind Full to Mindful Leadership, received a Silver Award from the Nonfiction Authors Association. He also wrote Leadership Lessons from the Volkswagen Saga, which won three prestigious publishing industry awards (2017 Independent Press Award, National Indie Excellence Award, and San Francisco Book Festival Award). He is also the author of Great Leadership Words of Wisdom.
Howard is well-known and recognized for his truly international and multicultural perspective, having lived in the USA for over 30 years, in Singapore for 21 years, and in Australia for 12 years. He currently resides in Southern California.

Related Resources:
http://www.twitter.com/StevenBHoward (http://www.twitter.com/StevenBHoward)
https://www.linkedin.com/in/stevenbhoward (https://www.linkedin.com/in/stevenbhoward)
https://www.facebook.com/StevenHowardAuthor (https://www.facebook.com/StevenHowardAuthor)

SUBSCRIBE, RATE AND REVIEW:
Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.

Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.

Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.

Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

What is a business all about? Is it just for profits? Listen to your host Hanna Hasl-Kelchner as she sits down for a conversation with https://johnfeloni.com/ (John Feloni) about how stakeholder capitalism can create long-term value by considering every stakeholder's needs. John uncovers the seven master keys of wisdom and wealth that could help you create success in today’s complicated world. He dives into effective leadership and management through building excellent relationships with everyone in your business. Generating revenue and profit is essential, but you can’t do that without your people. Tune in to learn how to stay focused on the things that matter and incorporate stakeholder capitalism in your organization.   What You’ll Discover About Stakeholder Capitalism: What’s important in any business venture The seven principles of wisdom and wealth Definition of stakeholder capitalism Showing gratitude and serving people through stakeholder capitalism What’s holding people back from paying attention on what’s happening on the field Good ways to connect with stakeholders Creating success today through stakeholder capitalism What business leaders need to know about  stakeholder capitalism

Guest Bio: John Feloni, an author, entrepreneur, speaker, investment expert, and the founder and CEO of Stock Squirrel, Inc., a new FinTech that democratizes stock ownership. He’s the coauthor of the bestseller, The Fall of the House of Hutton, the story of the fall of the Wall Street powerhouse, EF Hutton. His new book is https://www.amazon.com/Covenant-Secret-Inspirational-Uncovering-Master-ebook/dp/B09T3G9FFW/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=1660632983&sr=1-1 (The Covenant Secret: An Inspirational Tale About Uncovering the 7 Master Keys of Wisdom and Wealth).   Related Resources: http://johnfeloni.com/ (http://johnfeloni.com/) https://facebook.com/johnfeloni (https://facebook.com/johnfeloni) https://twitter.com/johnfeloni (https://twitter.com/johnfeloni) https://www.amazon.com/Covenant-Secret-Inspirational-Uncovering-Master/dp/1735979236/ref=sr_1_1?crid=1LX9WCL3NSEVL&keywords=feloni+and+the+covenant+secret&qid=1659638677&s=books&sprefix=feloni+and+the+covenant+secret%2Cstripbooks%2C60&sr=1-1 (https://www.amazon.com/Covenant-Secret-Inspirational-Uncovering-Master/dp/1735979236/ref=sr_1_1?crid=1LX9WCL3NSEVL&keywords=feloni+and+the+covenant+secret&qid=1659638677&s=books&sprefix=feloni+and+the+covenant+secret%2Cstripbooks%2C60&sr=1-1)   SUBSCRIBE, RATE AND REVIEW: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.   Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.   Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.   Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

A talent-centric organization addresses the needs of individuals based on their strengths and weaknesses. What processes do you have in your company that ensures that the people you're recruiting are the best fit for your job offers? Join your host Hanna Hasl-Kelchner as she sits down for a conversation with https://www.linkedin.com/in/carolbschultz (Carol Schultz )about engaging, managing, and retaining employees to elevate processes and drive growth.
Carol transforms executive leadership with custom strategies, coaching, and an authentic approach. In this episode, she shares valuable insights on identifying processes, effective recruiting, and retaining human resources that a company needs. She explains vital concepts on developing, sourcing, and evaluating workforce planning to ensure you get the right people in your business.

What You’ll Discover About Building A Talent Centric Organization:
Great ways of crafting job descriptions in job advertisements
Difference between employee development or retention in a talent centric organization
Important functions of a talent centric organization
What a talent centric organization do differently when it comes to recruiting
Why building a talent centric organization matters
What business leaders need to know about a talent centric organization

Guest Bio:
Carol Schultz, founder and CEO of Vertical Elevation. She is a talent equity and leadership advisory expert. Recognized for her proficiency in corporate leadership, Carol has spent three decades helping executives gain clarity in their careers, make bold leadership moves, and create cultures of performance. Schultz and her team have helped hundreds of companies—from seed stage pre-initial public offerings to publicly traded companies—transform their organizations and create sustainable, talent-centric cultures that run at maximum efficiency. She's the host of the popular podcast Authentically Successful and author of the new book https://www.amazon.com/Powered-People-Talent-Centric-Organizations-Recruitment/dp/1955362068 (Powered by People: How Talent-Centric Organizations Master Recruitment, Retention, and Revenue (and How to Build One)).

Related Resources:
https://verticalelevation.com/ (https://verticalelevation.com/)
https://www.linkedin.com/in/carolbschultz/ (https://www.linkedin.com/in/carolbschultz/)
https://twitter.com/CarolBSchultz (https://twitter.com/CarolBSchultz)
https://www.amazon.com/Powered-People-Talent-Centric-Organizations-Recruitment/dp/195536205X/ref=sr_1_1?crid=MFL4G00SFJ8Fandkeywords=powered+by+people+and+schultzandqid=1659637709ands=booksandsprefix=powered+by+people+and+schultz%2Cstripbooks%2C61andsr=1-1 (https://www.amazon.com/Powered-People-Talent-Centric-Organizations-Recruitment/dp/195536205X/ref=sr_1_1?crid=MFL4G00SFJ8Fandkeywords=powered+by+people+and+schultzandqid=1659637709ands=booksandsprefix=powered+by+people+and+schultz%2Cstripbooks%2C61andsr=1-1)

SUBSCRIBE, RATE AND REVIEW:
Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.

Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.

Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.

Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

A talent-centric organization addresses the needs of individuals based on their strengths and weaknesses. What processes do you have in your company that ensures that the people you're recruiting are the best fit for your job offers? Join your host Hanna Hasl-Kelchner as she sits down for a conversation with https://www.linkedin.com/in/carolbschultz (Carol Schultz )about engaging, managing, and retaining employees to elevate processes and drive growth. Carol transforms executive leadership with custom strategies, coaching, and an authentic approach. In this episode, she shares valuable insights on identifying processes, effective recruiting, and retaining human resources that a company needs. She explains vital concepts on developing, sourcing, and evaluating workforce planning to ensure you get the right people in your business.   What You’ll Discover About Building A Talent Centric Organization: Great ways of crafting job descriptions in job advertisements Difference between employee development or retention in a talent centric organization Important functions of a talent centric organization What a talent centric organization do differently when it comes to recruiting Why building a talent centric organization matters What business leaders need to know about a talent centric organization  

Guest Bio: Carol Schultz, founder and CEO of Vertical Elevation. She is a talent equity and leadership advisory expert. Recognized for her proficiency in corporate leadership, Carol has spent three decades helping executives gain clarity in their careers, make bold leadership moves, and create cultures of performance. Schultz and her team have helped hundreds of companies—from seed stage pre-initial public offerings to publicly traded companies—transform their organizations and create sustainable, talent-centric cultures that run at maximum efficiency. She's the host of the popular podcast Authentically Successful and author of the new book https://www.amazon.com/Powered-People-Talent-Centric-Organizations-Recruitment/dp/1955362068 (Powered by People: How Talent-Centric Organizations Master Recruitment, Retention, and Revenue (and How to Build One)).   Related Resources: https://verticalelevation.com/ (https://verticalelevation.com/) https://www.linkedin.com/in/carolbschultz/ (https://www.linkedin.com/in/carolbschultz/) https://twitter.com/CarolBSchultz (https://twitter.com/CarolBSchultz) https://www.amazon.com/Powered-People-Talent-Centric-Organizations-Recruitment/dp/195536205X/ref=sr_1_1?crid=MFL4G00SFJ8F&keywords=powered+by+people+and+schultz&qid=1659637709&s=books&sprefix=powered+by+people+and+schultz%2Cstripbooks%2C61&sr=1-1 (https://www.amazon.com/Powered-People-Talent-Centric-Organizations-Recruitment/dp/195536205X/ref=sr_1_1?crid=MFL4G00SFJ8F&keywords=powered+by+people+and+schultz&qid=1659637709&s=books&sprefix=powered+by+people+and+schultz%2Cstripbooks%2C61&sr=1-1)   SUBSCRIBE, RATE AND REVIEW: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.   Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.   Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.   Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

What are the challenges your business is facing today? You have to be willing to identify where you’re lacking and strive for continuous improvement.  Tune in as our guest https://r.search.yahoo.com/_ylt=Awr9Imj6CsFi3sQA1EFXNyoA;_ylu=Y29sbwNncTEEcG9zAzEEdnRpZAMyNDI4MlVTLVRfMQRzZWMDc3I-/RV=2/RE=1656847226/RO=10/RU=https%3a%2f%2fuk.linkedin.com%2fin%2falexkingsbury/RK=2/RS=1GusGQbQOe.A9FmQk171Aot4tQU- (Alexis Kingsbury) discusses how you can systematize your business to achieve effective and efficient growth. Recently, Alexis has been talking to a lot of other business owners to understand what holds them back from systemizing their businesses to save them time and allow them to grow. He dives deep into attracting potential clients and converting those to sales. In this episode, he also explains the struggles and challenges your organization experiences that you could help address.   What You’ll Discover About The Ways To Systematize Your Business What systematizing means and why it’s a smart thing to do How to know when you're ready to systematize Why systematization doesn’t mean taking away the creativity and flexibility in your business How to scale your business without it being dependent on you as the leader Where to start when systematizing your business What’s holding many business owners back from systematizing

Guest Bio: Alexis Kingsbury is an award-winning entrepreneur, with over 10 years of experience, currently running two SaaS businesses (AirManual and Spidergap) with a growing team of 16+ people, and supports others as a board member and consultant/coach (e.g. Sony Interactive Entertainment). Recently, Alexis has been talking to a lot of other business owners to understand what holds them back from systemizing their businesses to save them time and allow them to grow (and what has worked for others!). He’s been sharing his findings, and it’s had a huge impact on many businesses. For example, Alexis won the ‘Most valued content’ award in 2021 for his workshop at Dan Bradbury’s Success Mastermind (a community of 60+ small business owners), which led to over 30 business owners adopting the tools and processes recommended.   Related Resources: https://www.linkedin.com/in/alexkingsbury (https://www.linkedin.com/in/alexkingsbury)  https://twitter.com/alexiskingsbury (https://twitter.com/alexiskingsbury)  https://www.facebook.com/alexis.kingsbury (https://www.facebook.com/alexis.kingsbury)   SUBSCRIBE, RATE AND REVIEW: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.   Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.   Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

The world is constantly changing and businesses need to adapt. It’s getting harder because customers talk online a lot. What are strategies you can formulate to promote your brand well? Partnering with influencers to attract customers is a great way to build your business and widen your reach. Join your host Hanna Hasl-Kelchner as she talks with https://www.linkedin.com/in/dyovanno/ (David Yovanno) on how you can choose the right influencers for your organization. David is the CEO ofhttp://impact.com/ ( impact.com), the global standard partnership management platform that makes it easy for businesses to create, manage, and scale an ecosystem of partnerships. In this episode, he shares in-depth insights on buyer decisions and delivering value through advertising. Learn how to grow your business and revenue far beyond expectations!   What You’ll Discover About Partnering With Influencers Is traditional advertising dead? How social publishing platforms changed consumer behavior How to find the right influencers to partner with and how to create partner programs Why partnering with influencers is becoming mainstream and how you can find opportunities in this space Why partnerships are a third category next to sales and marketing How to respect creators/influencers in your partnership

Guest Bio: David A. Yovanno is the CEO of http://impact.com/ (impact.com), the global standard partnership management platform that makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. Dave and http://impact.com/ (impact.com) have been pioneers in establishing partnerships as a third channel for scalable and resilient revenue growth alongside sales and marketing. Dave has provided strategic leadership to SaaS companies in the technology vertical for more than two decades, previously serving as CEO of Marin Software, a San Francisco-based global leader in paid search SaaS technology; as president of technology solutions at Conversant, a diversified marketing services company; and as CEO of Gigya, a customer identity management platform. He has also served on the board of the Interactive Advertising Bureau and as a lieutenant and CIO in the United States Navy.   Related Resources: https://www.linkedin.com/in/dyovanno/ (https://www.linkedin.com/in/dyovanno/)  https://twitter.com/impactdotcom (https://twitter.com/impactdotcom)  https://impact.com/ (https://impact.com)  https://www.amazon.com/Partnership-Economy-Businesses-Exceptional-Experiences/dp/1119819709/ref=sr_1_1?crid=2X1XJZFIBN0R4&keywords=yovanno+and+partnership+economy&qid=1656357317&s=books&sprefix=yovanno+and+partnership+economy%2Cstripbooks%2C51&sr=1-1 (https://www.amazon.com/Partnership-Economy-Businesses-Exceptional-Experiences/dp/1119819709/ref=sr_1_1?crid=2X1XJZFIBN0R4&keywords=yovanno+and+partnership+economy&qid=1656357317&s=books&sprefix=yovanno+and+partnership+economy%2Cstripbooks%2C51&sr=1-1)   SUBSCRIBE, RATE AND REVIEW: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed. Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.

Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

A vibrant organizational culture contributes to better employee engagement, innovation, productivity, and a more positive impact on everything in your business. But how do you know if you already have a vibrant organizational culture or what you need to fix in order to get one? In this episode, https://www.linkedin.com/in/warrencoughlin/?originalSubdomain=ca (Warren Coughlin) gives an in-depth discussion about organizational culture. He explains why a vibrant organizational culture brings out positive traits that lead to improved performance while a dysfunctional company culture brings out qualities that can hinder even the most successful organizations. Tune in learn how to build a vibrant organizational culture. What You’ll Discover About Building A Vibrant Organizational Culture The definition of organizational culture Common misconceptions about a vibrant organizational culture and business culture in general Why metrics are not everything Where to start when examining your culture The negative impacts of dysfunctional company culture How to deal with “cultural misfits” in your organization Why communication is high on the list of leadership skills What staying true to your values means The one non-negotiable thing that’s essential to building a vibrant organizational culture.

Guest Bio: Warren Coughlin helps principled entrepreneurs build a Business That Matters. That is one that delivers to you, the owner, attractive profits and a fulfilling lifestyle while also creating positive impacts on customers, team and the larger community. In other words, it is one that helps make the world - or just your corner of it - a better place. This requires a combination of solid business skills and disciplines guided by deeply held values. He’s been helping entrepreneurs do this since 2002. He was the top Coach in Canada with the world’s largest business coaching company before going out to focus on Businesses That Matter. His clients have experienced everything from 8 figure exits, to 7 figure salaries, from rapid expansion to minimized operational work because of the development of great leaders and high-performance values-driven cultures. Warren is the creator of The Business That Matters Playbook, a tool that automates and eases the strategic planning process so the entrepreneur and the team know exactly what to do and when. He’s also the founder and host of the podcast “The Business That Matters Spotlight” Warren’s a recovering lawyer, a serial entrepreneur, college professor, presentation/pitch trainer, actor, theater director and Dad to a wonderful daughter who constantly challenges him to be a better person.   Related Resources: https://warrencoughlin.com/ (https://warrencoughlin.com/)  https://www.linkedin.com/in/warrencoughlin/ (https://www.linkedin.com/in/warrencoughlin/)  https://www.facebook.com/abusinessthatmatters (https://www.facebook.com/abusinessthatmatters)  https://www.instagram.com/warren.coughlin/ (https://www.instagram.com/warren.coughlin/)   SUBSCRIBE, RATE AND REVIEW: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.

Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.

Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.

Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Leadership quality can make or break the success of your deal, according to today’s guest. So why isn’t it prioritized during due diligence when looking for mergers and acquisitions red flags? https://www.linkedin.com/in/clairechandlersphr/ (Claire Chandler) is the President and Founder of https://www.talentboost.net/claire (Talent Boost) and she specializes in leadership and business value creation. In this episode, she chats with Hanna Hasl-Kelchner to discuss the importance of looking at the leadership quality of an organization and how you can do just that. Yes, there are ways to measure these “intangible assets” and Claire shares these strategies with us. Tune in to learn all about them.   What You’ll Discover About Mergers and Acquisitions Red Flags: Leadership quality as part of due diligence The myth about not being able to measure leadership quality The most important M&A red flags when it comes to leadership quality When a business grows from luck versus skillful execution of strategy How to communicate intel with investors Her criteria for evaluating leadership quality Tips for interviewing someone in a leadership capacity The impact of hiring decisions in small organizations

Guest Bio: The President and Founder of Talent Boost, Claire Chandler specializes in leadership and business value creation. She taps into over 25 years of experience in people leadership, human resources, and business ownership to help the investment community identify the leaders and businesses of the future. She helps private equity firms acquire and future-proof the RIGHT businesses through management team due diligence, organizational design, acquisition integration and onboarding, and performance acceleration Claire gets results because she’s insanely easy to work with, cuts through the corporate clutter, and has a crystal-clear, proven approach for building your strategic growth roadmap, measuring the alignment and motivation of top management teams, and positioning companies for maximum success. Many in the investment community say they breathe easier when Claire is in the room. One client sums up Claire perfectly: “Claire is always calm in a crisis, always finds creative ways to solve problems, and is always professional—but only when it’s necessary.” Claire holds a certificate in strategic HR leadership from Cornell’s School of Industrial and Labor Relations, a master’s degree from the New Jersey Institute of Technology, and a bachelor’s degree from Fairfield University. She has appeared as a guest on over 100 podcasts and is the author of several books on leadership and business strategy.   Related Resources: https://talentboost.net/ (https://talentboost.net)  https://www.linkedin.com/in/clairechandlersphr/ (https://www.linkedin.com/in/clairechandlersphr/)  https://twitter.com/TalentBoost (https://twitter.com/TalentBoost)   SUBSCRIBE, RATE AND REVIEW: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed. Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Employee onboarding is a vital first step for employees in any company. How do we make sure that it’s effective every time without making it a soul-crushing experience for the HR staff? In this episode, Hanna Hasl-Kelchner sits down with https://ewebinar.com/ (eWebinar) Cofounder and CEO, https://www.linkedin.com/in/melissakwan/ (Melissa Kwan) to talk about how and why they’re providing a platform for businesses to automate their onboarding process. Melissa created this solution after her own experience giving the same webinar over and over and over again. Now, she is on a mission to give others back their time by automating these repetitive webinars. Learn about the benefits of this process and the many use cases of automated trainings for your business. Stay tuned!   What You’ll Discover About Effective Employee Onboarding: Benefits of automation for the employee Why automating employee onboarding is more effective Other ways to personalize the onboarding process How you can elevate the automated process and collect data The importance of delivery and content versus duration of webinars Other employee training programs that can use automated webinar technology Other use cases of automated webinar technology outside of human resources The benefits of automated webinars versus live webinars

Guest Bio: eWebinar Cofounder and CEO, Melissa Kwan, has spent twelve years in startups and built three successful companies without venture capital backing. Her previous startup, a real estate tech company, was acquired in 2019. As a revenue-driven founder specializing in sales and business development, she has learned how to build companies with very few resources — by automating what she could, outsourcing wherever possible, and inspiring talented people to join her team with shared focus and enthusiasm. Over the last decade, Melissa has come to believe that happiness should be the foundation of one’s career, not the other way around, and that the way to achieve this is by intentionally designing one’s life. This belief was born in part from the soul-crushing experience Melissa endured giving the same webinar over and over again while onboarding and training customers for her previous SaaS company. She wanted to free others from the same trap by giving them a way to automate their repetitive webinars, so they could get their time back and spend it doing something else they value more instead of being tied to Zoom all the time.   Related Resources: https://ewebinar.com/ (https://ewebinar.com/)  https://www.linkedin.com/in/melissakwan/ (https://www.linkedin.com/in/melissakwan/)  https://www.linkedin.com/company/ewebinar/ (https://www.linkedin.com/company/ewebinar/)  https://twitter.com/ewebinarlabs (https://twitter.com/ewebinarlabs)   SUBSCRIBE, RATE AND REVIEW: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.   Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.   Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.   Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

A high-performingteam is essential to any organization's success. But what does it take to buildand nurture a high-performing team in the multi-generational workforce? In thisepisode, Hanna Hasl-Kelchner is joined by https://www.linkedin.com/in/roncarucci/ (Ron Carucci), the owner and Managing Partner at https://www.navalent.com/ (Navalent). With a 30-year track record of helpingorganizations, Ron helps some of the world's most influential executives tacklestrategy challenges, organization, and leadership. Today, Ron talks about themulti-generational workforce, how to build strong relationships inside theorganization, and how to prepare future leaders. WHAT YOU'LL DISCOVER ABOUT THEMULTI-GENERATIONAL WORKFORCE:  The biggest challenges facing executives, managers andentrepreneurs when managing a multi-generational workforce. Why labeling segments of the multi-generational workforce is counter-productive. Two factors that contribute to multi-generational workforce dysfunction. Four simple ways to improve multi-generational relationships. How to create a safe space for employees to speak truth to power. How business size impacts multi-generational workforce dynamics. And MUCH more.

GUEST:Ron Carucci helps some of the world’s most influential executives tackle challenges of strategy, organization and leadership as co-founder and managing partner at http://www.navalent.com/ (Navalent). He has a 30-year track record, working in more than 25 countries on 4 continents on everything from start-ups to Fortune 10’s, turn-arounds to new markets and strategies, overhauling leadership and culture, to re-designing for growth. Among his many accomplishments, Ron is also a former associate professor of organizational behavior, having taught at Fordham University’s Graduate School. He is also the best-selling author of 8 books, including the recent Amazon #1 https://www.amazon.com/Rising-Power-Journey-Exceptional-Executives-ebook/dp/B00NFZK3K4/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=&sr= (Rising to Power).  He is a regular contributor to Harvard Business Review and Forbes and his work has been featured in Fortune, CEO Magazine, Inc., BusinessInsider, MSNBC, Business Week, and many others. RELATED RESOURCES:http://www.navalent.com/ (Contact Ron) and connect with him on https://www.linkedin.com/in/navalent (LinkedIn), and http://twitter.com/roncarucci (Twitter). 

View Details

Building a family business is tough, and handing over the reins of a family business can be even more challenging. Join host Hanna Hasl-Kelchneras she welcomesVincent Curatola, who shares some practical tips for navigating it successfully and pr otecting your family legacy along the way. Hear his remarkable story. WHAT YOU'LL DISCOVER ABOUT FAMILY BUSINESS: The backstory of his 3-generation family business. The perils of fast money. How to protect the legacy of your family business. The key to business sustainability. The story of the Wall Street trader. The impact of his sudden celebrity on the family business. And MUCH more.

GUEST:Vincent Curatola is a Commissioner on The New Jersey Hall of Fame, appointed by New Jersey Governor Chris Christie. Vincent also served on the Governor’s transition team. For the past 10 years, Vincent has also served as a member of the Foundation Board at Hackensack University Medical Center in New Jersey. If his name has a familiar ring, there's a reason for it. Vincent Curatola is also an accomplished actor. If you’re a fan of the award-winning HBO drama, The Soprano’s you’ll remember him in his co-starring role as Johnny "Sack” Sacramoni. You’ve probably also seen him guest star on more than a few primetime network series including  Third Watch, Law & Order, Monk, Life on Mars, Person of Interest, BlackList, The Good Wife and Law & Order SVU where he regularly appears as Judge Al Bertuccio. On the big screen, he’s co-starred with Brad Pitt and James Gandolfini in the crime thriller, Killing Them Softly. He’s also played Boston Mayor Minnino in Patriot’s Day with Mark Wahlberg, which was aired in  theaters at the end of 2016. But, even if you did recognize his name, you probably didn’t know that he was a successful entrepreneur long before we saw that piercing look of his and heard that distinctive voice on camera. Yes, indeed!  Vincent has experienced firsthand what it’s like to build a family business from the ground up and to successfully transition it.   RELATED RESOURCES:http://vincentcuratola.com/ (Contact Vincent) and connect with him https://twitter.com/vincentcuratola (Twitter). Also connect with http://acuratola.com/ (his family business).

View Details

Everyone has encountered the elephant in the room, that obvious problem or risk that nobody wants to talk about. It creates awkward situations and sometimes paralysis. Join host Hanna Hasl-Kelchner as she welcomes communications expert Diane A. Ross, who has a solution for how to conquer the beast and restore harmony and productivity to your business.  WHAT YOU'LL DISCOVER ABOUT THE ELEPHANT IN THE ROOM: · The most important question you need to ask yourself about the elephant in the room. · The message you send when you don’t address the elephant in the room.  · What to do when the elephant in the room is embedded in the business culture.  · The biggest drawback of waiting too long to address the elephant in the room.  · Sample conversations for addressing chronic lateness, jokes that aren’t funny, and interrupters.  · 3 essential keys to preparing for a successful conversation. · And much MORE. GUEST:Diane A. Ross teaches entrepreneurs and professionals how to tackle difficult conversations fearlessly. After a 14 year career as a litigation lawyer, she learned that the guns-blazing communication style that won cases in the court was damaging the relationships in the rest of her life. That realization led her on a 10 year journey to uncover the secrets of effective communication in times of conflict. She brought her lawyer’s zealousness to the process and devoured the research on the topic, trained in Advanced Negotiation and Mediation at Harvard Law School, became a Certified Executive Coach and, in 2012, started http://elephantconversations.com/ (Elephant Conversations) to bring her system for tackling difficult conversations to the world because she believes that each one of us could be one conversation away from having ANYTHING WE WANT. An accomplished and sought after speaker, Diane was a 2013 semi-finalist for North America’s Next Greatest Speaker Competition hosted by the prestigious eWomen Network and is the author of https://www.amazon.com/gp/product/0991811305/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0991811305&linkCode=as2&tag=businconfinow-20&linkId=f5d6322341a039ecf4ce3c9f44e63ea5 (The Elephant in the Office: Super-Simple Strategies for Difficult Conversations at Work (Elephant Conversations) (Volume 1))" rel="noopener noreferrer" target="_blank">The Elephant of the Office: Super-Simple Strategies for Difficult Conversations at Work. Today, Diane brings her easy-to-implement tips and strategies to hundreds of people and organizations through webinars and speaking events. 

RELATED RESOURCES:http://elephantconversations.com/ (Contact Diane) and connect with her on https://ca.linkedin.com/in/dianeaross (LinkedIn), http://facebook.com/ElephantConversations (Facebook), http://twitter.com/DianeARoss (Twitter), and http://youtube.com/user/dianeisright (YouTube).   SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Email and the need for speed in business is a challenge we all face. It’s also what makes the convenience of electronic gadgets so seductive and alluring. But email convenience has a dark side. Join host Hanna Hasl-Kelchner as she sheds light on that dark side and the unwanted legal liability that goes with it.  

WHAT YOU'LL DISCOVER ABOUT EMAIL BLIND SPOTS: ● How one sneaky email blind spot creates 5 different legal landmines.   ● The hidden trade-offs your business makes when employees use personal email accounts for business. ● Why using Gmail for small business correspondence can cause problems. ● Why controlling certain email liability exposure is totally within your control. ● Why consistent application of document retention policies matters. ● And MUCH more.

HOST:Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert and strategic lawyer who has managed hundreds of lawsuits during her 30+ year career, primarily in various in-house roles where she managed multi-million dollar legal budgets and over the years hired an army of outside counsel to assist with litigation and transactional work. Today she spends her time interviewing the fabulous guests you hear on Business Confidential Now as well as providing executive education and leadership development in the area of legal literacy and risk management. Her mission is to help you access the business information you need to succeed. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com/ (Business M.O., LLC) and its education division, the http://legalleverageacademy.com/ (Legal Leverage® Academy), using methods honed while teaching at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School), as a practicing lawyer, and as an entrepreneur. She makes learning simple, easy, and fun.   Hanna is a best-selling author whose ground-breaking book, http://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC (The Business Guide to Legal Literacy: What Every Manager Should Know About the Law)The Business Guide to Legal Literacy: What Every Manager Should Know About the Law, is cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the best-seller http://www.amazon.com/gp/product/0983947007/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0983947007&linkCode=as2&tag=businconfinow-20&linkId=FAAEM5XTEQHTAAUS (Champions:%20Knockout Strategies for Health, Wealth and Success) Champions: Knockout Strategies for Health, Wealth, and Success From Today’s Leading Experts. RELATED RESOURCES:Contact http://feedback@businessconfidentialradio.com/ (Hanna) and connect with her on https://www.linkedin.com/in/hannahaslkelchner (LinkedIn), https://www.facebook.com/BusinessConfidentialNow/ (Facebook), https://twitter.com/BusinessConfid (Twitter), https://plus.google.com/+HannaHaslKelchner (Google+), and http://pinterest.com/nononsenselawyr (Pinterest).

SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Effective listening is challenging. Have you ever been introduced to someone at work only to forget their name 10 seconds later? Join the club.   Also join host Hanna Hasl-Kelchner as she welcomes listening expert and author of https://www.amazon.com/gp/product/1490723234/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1490723234&linkCode=as2&tag=businconfinow-20&linkId=c087fd7606e5e729ec061570b23fd721 (LISTEN UP SECOND EDITION) https://www.linkedin.com/in/kittiewatson (Dr. Kittie Watson) who says the same thing happens with all kinds of other business information and it’s costing your company more than you know.   WHAT YOU'LL DISCOVER ABOUT EFFECTIVE LISTENING: · How listeners control the conversation. ● 4 types of listener preferences and how they differ. ● The best way to keep someone’s attention. ● How gender impacts effective listening. ● How generational differences impact effective listening. ● 3 ways to compensate for distractions in business meetings. ● The bottom-line impact of ineffective listening. ● An easy way to test your own listening comprehension. ● And MUCH more.   GUEST: Dr. Kittie Watson is an internationally known listening expert. She’s listed as one of the top twenty-five most prolific women writers on the subject of communications and she’s also the President and founder of http://innolectinc.com/ (Innolect Inc.), a global leadership firm.   Her work focuses on creating more inclusive cultures inside organizations. She has the remarkable ability to size up difficult situations and provide leaders with powerful solutions to build more collaborative teams that are more productive and agile. Her various assessment tools are used around the world to help zero in on where individual or team performance needs a boost and have been used in organizations ranging from the Fortune 500 to educational institutions, government agencies and nonprofits. Her amazing work has been featured in the media, on ABC’s 20/20 and print media such as Money, Enterprising Women, and Chief Learning Officer, among others.    Kittie also is a nationally recognized business leader, having won multiple awards, including being named a 2015 Women’s Business Enterprise Star by the Women’s Business Enterprise National Council (WBENC).   Her book, https://www.amazon.com/gp/product/1490723234/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1490723234&linkCode=as2&tag=businconfinow-20&linkId=c087fd7606e5e729ec061570b23fd721 (LISTEN UP SECOND EDITION), has been translated into 8 languages so we can now ‘listen up’ around the world.   RELATED RESOURCES:Contact Kittie at http://innolectinc.com/ (Innolect Inc.) and connect with her on https://www.linkedin.com/in/kittiewatson (LinkedIn). Also connect with Innolect Inc.'s https://www.facebook.com/Innolectinc/ (Facebook) and https://www.linkedin.com/company/innolect-inc (LinkedIn) pages.    SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

A super connector always seems to know all the right people. What's their secret sauce? Join host Hanna Hasl-Kelchner as she welcomes networking expert, Joyce Layman, author of https://www.amazon.com/Your-Connecting-Advantage-connecting-opportunity-ebook/dp/B07PDJX4ZM/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=&sr= (Your Connecting Advantage) to Business Confidential Now. WHAT YOU'LL DISCOVER ABOUT A SUPER CONNECTOR: • How a super connector leverages the art of business connecting. • How connecting differs from networking. • The biggest obstacle business professionals face when trying to connect. • 2 keys to developing a super connector strategy. • How self-talk can shift the outcome of what’s possible when connecting. • How introverts can take the pressure off themselves when networking. • And much MORE. GUEST:Joyce Layman is a national speaker, author, presenter at TEDxUMKC, and connector. As a former wallflower in the world of business networking, she feels your pain and knows firsthand the biggest obstacle you have going into a networking opportunity is the self-talk going on in your head. After attending training at The Pacific Institute Joyce learned how cognitive processes influence mindset and success. It transformed her life. She discovered it all starts with how you think and builds on how you connect with people. As a result Joyce loves to help people step out of their current habits and push comfort zones so they can recognize and leverage the opportunities around them.  She uses her extensive training and experience in the science of mindset and the art of business connections to provide the one-two punch that gives you an advantage over the other guy. Joyce has worked with various industries and sizes of organizations, including household names like Hallmark.  Her practical wisdom has also been captured in book form, the most recent being https://www.amazon.com/gp/product/1515115747/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1515115747&linkCode=as2&tag=businconfinow-20&linkId=713740c61767bb503dae27a6a7209898 (Your Connecting Advantage: Success tactics to turn life into one big connecting opportunity)" rel="noopener noreferrer" target="_blank">Your Connecting Advantage: Success Tactics to Turn Life into One Big Networking Connecting Opportunity.  RELATED RESOURCES:http://joycelayman.com/ (Contact Joyce) and connect with her on http://www.linkedin.com/in/joycelayman (LinkedIn), http://www.facebook.com/joycelaymanfan (Facebook), http://www.twitter.com/joycelayman (Twitter), and her own podcast show: https://itunes.apple.com/us/podcast/in-laymans-terms/id1080351731 (In Layman's Terms).

View Details

Want to know how to REALLY connect with buyers and thrive in today’s marketplace? Join host Hanna Hasl-Kelchner as she welcomes sales expert and author https://www.linkedin.com/in/debcalvertpeoplefirst/ (Deb Calvert), who says, "stop selling.” Is that crazy or what?   WHAT YOU'LL DISCOVER ABOUT HOW TO CONNECT WITH BUYERS: ● 3 powerful ways to build trust and connect with buyers. ● How to find out what really matters to buyers. ● How asking salient questions creates customer value. ● What you should be asking prospects but probably don’t. ● Why natural conversations are more effective way to connect with buyers than pitching. ● And MUCH more. GUEST:Deb Calvert helps companies boost productivity and build organizational strength by helping you put people first.     She accomplishes this in a number of ways, through: ● sales training, coaching, and consulting; ● leadership programs; ● strategic planning with senior managers; and ● other team effectiveness work and executive coaching with business owners and senior managers.

She’s the founder and President of http://www.peoplefirstps.com/ (People First Productivity Solutions), a three-time Top 50 Sales and Marketing Influencer, and bestselling author of the book http://peoplefirstps.com/free-download-of-discover-questions-get-you-connected-ch-1/ (DISCOVER Questions® Get You Connected) as well as an award-winning blogger.

Deb is also a member of the National Speakers Association and as a speaker has delighted audiences in a wide variety of industries. She is now leading the movement to "Stop Selling and Start Leading!"

RELATED RESOURCES:Contact http://www.peoplefirstps.com/ (Deb) and connect with her on https://www.linkedin.com/in/debcalvertpeoplefirst (LinkedIn) and https://www.facebook.com/PeopleFirstPS/ (Facebook).  Get your http://peoplefirstps.com/free-download-of-discover-questions-get-you-connected-ch-1/ (free chapter) from Deb's book Discover Questions Get You Connected.   SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Creating a memorable marketing message that sets your business apart from the competition can be serious challenge for many small and mid-size businesses. It’s easy to bounce from one “marketing idea of the week” to the next with little to show for your efforts except frustration.   Join host Hanna Hasl-Kelchner as she welcomes Duct Tape Marketing guru, John Jantsch, who has a better solution and a proven system to build demand for your products or services. WHAT YOU'LL DISCOVER ABOUT A MARKETING MESSAGE: ● 3 keys to making your marketing message memorable. ● How we accidently trip ourselves up when creating a marketing message. ● Why some businesses are reluctant to embrace their best marketing message. ● Why a laser focused marketing message is more profitable than a one size fits all message. ● The fastest way to discover your ideal marketing message. ● Why sales and marketing shouldn’t be in separate silos. ● And MUCH more. GUEST:

John Jantsch has been called the World’s Most Practical Small Business Expert for consistently delivering real-world, proven small business marketing ideas and strategies.

He’s a marketing consultant, speaker and bestselling author of several books:

https://www.amazon.com/gp/product/1595554653/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1595554653&linkCode=as2&tag=businconfinow-20&linkId=2e2d9538a47f9b82b1404f0e06596277 (Duct) https://www.amazon.com/gp/product/1595554653/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1595554653&linkCode=as2&tag=businconfinow-20&linkId=2e2d9538a47f9b82b1404f0e06596277 (Tape Marketing Revised and Updated: The World's Most Practical Small Business) https://www.amazon.com/gp/product/1595554653/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1595554653&linkCode=as2&tag=businconfinow-20&linkId=2e2d9538a47f9b82b1404f0e06596277 (Marketing Guide), https://www.amazon.com/gp/product/1591846331/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1591846331&linkCode=as2&tag=businconfinow-20&linkId=150f3559507df5f8a1c1ec1ac5ed5441 (Duct Tape Selling: Think Like a Marketer-Sell Like a Superstar), https://www.amazon.com/gp/product/1591844878/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1591844878&linkCode=as2&tag=businconfinow-20&linkId=a34595fbf83ffcfd5ab8aaadf82e509d (The Commitment Engine: Making Work Worth It), and https://www.amazon.com/gp/product/1591844428/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1591844428&linkCode=as2&tag=businconfinow-20&linkId=9549ae5b047bce8409cfb102b01f3064 (The Referral Engine: Teaching Your Business to Market Itself). He’s also the creator of the http://ducttapemarketingsystem.com/ (Duct Tape Marketing System) and http://ducttapemarketingconsultant.com/ (Duct Tape Marketing Consulting Network) that trains and licenses small business marketing consultants around the world. In other words, he’s a marketer’s marketer. John also frequently consults with small and mid-sized businesses. He helps them create marketing plans and organized marketing systems that smooth the way for steady growth. His blog was chosen as a Forbes favorite for marketing and small business, and his podcast, a top ten marketing show on iTunes, was called a “must listen” by Fast Company magazine. Huffington Post calls him one of the top 100 “Must Follow” on Twitter. Forbes named Duct Tape Marketing one of the 100 Best Websites for Entrepreneurs. John is also the featured marketing contributor to American Express OPENForum and is a popular presenter of workshop and webinars for organizations such as Intuit, Verizon, HP, and Citrix. His practical take on small business is also frequently cited in publications such as the Wall St. Journal, New York Times, and CNNMoney. RELATED RESOURCES:Contact John at...

View Details

Do you have some start up business ideas? Can entrepreneurship be your ticket to fame and fortune? It worked for Mark Zuckerberg. Why not you? If the thought of starting your own business has ever crossed your mind, you’ve got startup fever. Join host Hanna Hasl-Kelchner as she welcomes Professor Ted Zoller. He has a prescription for how to achieve more entrepreneurial success and tips for how to separate the start up business ideas from the losers.   WHAT YOU'LL DISCOVER ABOUT START UP IDEAS: ● Why entrepreneurship requires more than good startup ideas. ● How successful entrepreneurs solve problems in a sophisticated and complete way. ● The value of co-creating solutions with your customers. ● Why accepting failure is a necessary part of testing and refining your startup ideas. ● The magic formula that catapults your startup ideas into the winner's circle. ● The deal making research you need to find the ideal investors for your venture. ● Why an advisory board is a critical rite of passage for your startup. ● How to recruit the right advisory board without being "salesy." ● And MUCH MORE.

GUEST:Professor Ted Zoller is the Director of the http://www.kenan-flagler.unc.edu/entrepreneurship (Center for Entrepreneurial Studies) and T.W. Lewis Clinical Professor of Strategy and Entrepreneurship in the http://www.kenan-flagler.unc.edu/ (Kenan-Flagler Business School at the University of North Carolina at Chapel Hill).  The Center is a leading, a nationally-ranked, entrepreneurship program focused on growth venturing and entrepreneurial leadership. He is also President of the United States Association for Small Business and Entrepreneurship, the largest American association of academics and practitioners dedicated exclusively to entrepreneurship.  As a senior fellow at the Ewing Marion Kauffman Foundation, Ted is engaged in core strategies of the foundation in the area of entrepreneurship, and serves as an active practicing entrepreneur.  Unlike other entrepreneurs, he approaches winning startup ideas from multiple perspectives, as a business professor, as a practicing entrepreneur, as an investor, board member, and founder of three organizations: CommonWeal, OpenRange and Launch Chapel Hill. Ted meshes the theoretical with the practical to provide integrated strategies. It's extremely powerful.  

RELATED RESOURCES:http://www.kenan-flagler.unc.edu/faculty/meet-our-faculty/ted-zoller (Contact Ted) and connect with him on https://www.linkedin.com/in/tedzoller (LinkedIn) and https://twitter.com/Ted_Zoller (Twitter). 

View Details

Their business startup turned trash into treasure, by “up-cycling” architectural salvage. They were saving America’s past for America’s future. And as their business grew it also turned into a hit reality show on the DIY Network called "Salvage Dawgs." Join host Hanna Hasl-Kelchner as she welcomes Black Dog Salvage founders Mike Whiteside and Robert Kulp to talk about how they built their incredible business. WHAT YOU'LL DISCOVER ABOUT THE JOURNEY OF A SUCCESSFUL STARTUP: ● The twist of fate that led to the startup of Black Dog Salvage. ● Their bootstrap story of their startup success. ● The success habits each co-founder brings to the business. ● The biggest challenges faced during their startup years. ● The single biggest continuing business challenge. ● How the power of TV expands the reach of their brand platform. ● How the presence of TV cameras changes the way they work. ● How their business values and leadership put reality back into "reality" TV. ● What they'd change about their startup years if they could do it over. ● Their favorite salvage projects. ● And much MORE. GUESTS: Mike Whiteside (left) and Robert Kulp (right), the co-owners of Black Dog Salvage, located in Roanoke, VA

Mike Whiteside and Robert Kulp are the co-owners and founders of http://www.blackdogsalvage.com/ (Black Dog Salvage) located in beautiful rolling hills of Roanoke, Virginia. You might have seen them on popular reality TV show http://www.blackdogsalvage.com/salvage-dawgs/episode-guide/ ("Salvage) http://www.blackdogsalvage.com/salvage-dawgs/episode-guide/ (Dawgs") on the DIY Network. It’s a fun show. You get to follow them on their adventures and watch them reclaim cool architectural elements from buildings headed for the wrecking ball. They help keep those special pieces out of a landfill and prepare them for a second act. You also get to watch how some of these reclaimed materials get transformed into one-of-a-kind furniture that can add a lot of personality and charm to any room in your home and be great conversation starters. Mike Whiteside has an eclectic background. He’s a former Navy parachute rigger and traveled the world serving our country. His love of travel and the sea also led him to a 15- year career as a professional sailor and yacht captain. Other unique jobs include ski lift operator and chair seat weaver. Interestingly, that creativity is now channeled into tackling design challenges and helping customers create unique treasures from the company’s salvage items. And his master rigging skills from the Navy come in handy too, often providing a safety net during salvage operations, where no task is impossible and he’s been known to say “go big, go hard, go fast, or go home.” But, Mike does know his limits. Robert Kulp also has a fascinating background and a Navy connection. Robert is a former Naval Officer with a degree in Building Construction from Virginia Tech. He has a real passion for architectural details and a terrific understanding of the value of those reclaimed building parts. He’s all about “attention to details.” Robert is also a Class A General Contractor, and that lets him offer solid advice and services for period restorations, whether it’s “new” house with a vintage vibe or blending a new addition into an existing home to make it look and feel like it’s always been there. 

RELATED RESOURCES:

http://www.blackdogsalvage.com/ (Contact Mike and Robert) and connect with them on https://www.youtube.com/user/blackdogsalvage (YouTube), https://www.facebook.com/blackdogsalvage (Facebook), https://twitter.com/BlackDogSalvage (Twitter), https://plus.google.com/+Blackdogsalvage (Google+), https://www.pinterest.com/blackdogsalvage/ (Pinterest) and https://www.instagram.com/blackdogsalvage/ (Instagram).

View Details

EXCELLENT CUSTOMER SERVICEIs excellent customer service dead? If you’ve ever been on hold for what feels like forever getting menu to death by dumb artificial intelligence or struggled to reach a knowledgeable person who actually answers the phone, can speak your language, pay attention to details, you might definitely think customer service is dead. But today’s guest, Mitche Graf, helps you discover how to deliver six-star service in a one-star world.  What You’ll Discover About Excellent Customer Service (highlights & transcript):https://businessconfidentialradio.com/?p=185238&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How Covid has dumbed down excellent customer service expectations
• How reducing friction in customer touch points contributes to excellent customer service
• How social media influences our ideas about excellent customer service
• Where businesses can begin to improve customer service
• How to best respond to a negative online review about customer service
• Most common mistakes businesses make in relying on technology to deliver excellent customer service
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Mitche GrafBest-selling author, serial entrepreneur, international-renowned business speaker, 2-time nationally-syndicated radio show host and former All American Track & Field athlete Mitche Graf has been a passionate serial entrepreneur for over 35 years, dangling his toes into the ponds of many intriguing industries along the way. In the middle of all of this, he took a year off from running his own companies to become the President of a Class A affiliate of the world-champion San Francisco Giants baseball team for a season, and undertook a organizational re-brand which culminated in a 12% increase in attendance, one of the best in all of professional baseball in 2019. Over the past three decades, Mitche has created two award-winning restaurants, a bustling catering & events company, a national spice manufacturing business with over 4000 accounts, an award-winning photography studio, a cribbage board company, an award-winning limousine business, a portable hot tub rental business, a drive-through espresso company, an multi-million dollar educational products company, an athletic fitness testing corporation, and even a night crawler company. His nationally-syndicated radio shows ‘Business Edge Radio’ and the ‘Business Edge Minute’ were launched in the spring of 2020, and are now available on nearly 75 radio stations across the country, with more coming on board every month. As an educator and motivational speaker, Mitche’s high-voltage seminars and workshops have been delivered around the world to over 75,000 people in nine countries and nearly every state in the U.S. He is the author of 9 books, including https://www.amazon.com/Customer-Service-DEAD-Delivering-6-Star/dp/173203446X (Customer Service is Dead: Delivering 6 Star Service in a 1 Star World).  Related Resources:Contact Mitche and connect with him on https://www.linkedin.com/in/mitche-graf-5b846826 (LinkedIn) and https://www.facebook.com/mitchegraf (Facebook).  Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as...

View Details

SUCCESSFULLY MARKET ON TIKTOKHow do you successfully market on TikTok, the new, fastest growing social media platform when you don’t really know anything about it. Today’s guest, Austin Armstrong has the answers and gives you a front row seat. What You’ll Discover About How to Successfully Market on TikTok (highlights & transcript):https://businessconfidentialradio.com/?p=185226&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Where the opportunities to successfully market on TikTok lie
• How TikTok demographics help successfully market on the platform
• Types of businesses that successfully market on TikTok
• Best way to start marketing on TikTok
• Ideal posting frequency to successfully market on TikTok
• Best way to schedule your videos to successfully market on TikTok
• Mistakes to avoid when marketing on TikTok
• How TikTok outperforms all other social media
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Austin ArmstrongAustin Armstrong is a consultant, lifelong digital marketer, public speaker, SEO nerd, and TikTok marketing expert. He has been doing search engine optimization and social media marketing for over 17 years. Austin is CEO and Co-Founder of https://socialtypro.com/ (Socialty Pro), a full-service digital marketing agency based in Alexandria, VA. He has extensive experience and knowledge working in many different industries and loves helping individuals and companies grow their online presence in order to generate brand awareness, customers, and product sales by getting creative and thinking outside of the box. Related Resources:Contact Austin and connect with him on https://www.instagram.com/socialtypro/ (Instagram) and https://www.tiktok.com/@socialtypro (TikTok). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

HUMILITYHumility is not a word we typically associate with alpha business leaders. Yet one survey published in the Journal of Management found that humble leaders had higher-performing teams, better collaboration and more flexibility. Today’s guest, Warren Rustand, explains how humility is NOT a weakness but rather the most important quality of outstanding leaders. What You’ll Discover About Humility (highlights & transcript):https://businessconfidentialradio.com/?p=185211# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How to address the perception of humility as weakness
• How to become a more humble leader
• How leadership humility impacts organizational culture
• Bridging the credibility gap when striving for more humility
• How to speak truth to power about their lack of humility
• How to manage defensiveness when delivering difficult feedback
• How different generations value humility
• 2 Characteristics of the most profitable companies
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Warren Rustandhttps://www.warrenrustand.com/ (Warren Rustand) is an entrepreneur, corporate leader, and the ForbesBooks author of https://www.amazon.com/Leader-Within-Us-Mindset-Principles/dp/1950863255/ref=sr_1_1?crid=2SK7RMUS6J93W&keywords=the+leader+within+us&qid=1651844564&s=books&sprefix=the+leader+within+us%2Cstripbooks%2C58&sr=1-1 (The Leader Within Us: Mindset, Principles, and Tools for a LIFE BY DESIGN.) Selected as a White House Fellow in 1973, he was a special assistant to the Secretary of Commerce and co-led the first-ever executive-level trade mission to the Soviet Union. Rustand served as Appointments and Cabinet Secretary to President Gerald Ford. A former academic All-American basketball player at the University of Arizona, Rustand has been the CEO of six companies and has served on the board of directors of more than 50 for-profit or not-for-profit organizations. Rustand is an author, educator, and well-known speaker and for 30 years led a public policy-private sector conference in Washington D.C. for CEOs. He is currently the Dean of Learning for Entrepreneurs’ Organization (EO) Global Leadership Academy. Related Resources:Contact Warren and connect with him on https://www.linkedin.com/in/warren-rustand-8a9b026/ (LinkedIn), and https://www.facebook.com/WarrenSRustand (Facebook).  Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

EMPLOYEE CAREER DEVELOPMENTEmployee career advancement is typically thought of a climbing the ladder of success with one promotion after another. But Julie Winkle Giulioni says they’re SO yesterday and offer fresh perspectives on employee career advancement to help your business win the war for talent. What You’ll Discover About Employee Career Development (highlights & transcript):https://businessconfidentialradio.com/?p=185198&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How changes in the marketplace require rethinking employee career development
• How expectations of employee career development have changed
• 3 Nontraditional growth opportunities for employee career development
• Why an abundant mindset is essential to employee career development
• How affirming employee contribution aids career development
• Julie’s multi-dimensional employee career development framework
• The generation gap in employee career development preferences
• And much MORE ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Julie Winkle GiulioniJulie Winkle Giulioni is a champion for workplace growth and development. She believes that everyone deserves the opportunity to reach their potential. And she supports organizations and leaders who want to make that happen with keynote speeches, consulting, and training. Julie is the author of https://www.amazon.com/s?k=promotions+are+so+yesterday+julie+winkle+giulioni&i=stripbooks&crid=3S3IZ4UEFWO6X&sprefix=promotion%2Cstripbooks%2C62&ref=nb_sb_ss_mission-aware-v1_2_9 (Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive )and the co-author of the international bestseller, https://www.amazon.com/Help-Them-Grow-or-Watch-Them-Go-audiobook/dp/B07KYX47GF/ref=sr_1_2?crid=2ZJE761ENC1GZ&keywords=julie+winkle+giulioni&qid=1651774385&s=books&sprefix=julie+winkle+giulioni%2Cstripbooks%2C99&sr=1-2 (Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want), translated into seven languages. She is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist. Named by Inc. Magazine as a Top 100 Leadership Speaker, Julie’s in-person and virtual keynotes and presentations offer fresh, inspiring, yet actionable strategies for leaders who are interested in their own growth as well as supporting the growth of others. Her firm, DesignArounds, creates and offers training products and experiences to organizations worldwide and has earned praise and awards from Human Resource Executive Magazine’s Top Ten Training Products, New York Film Festival, Brandon Hall, and Global HR Excellence Council. Related Resources:Contact Julie and connect with her on https://www.linkedin.com/in/juliewinklegiulioni/ (LinkedIn), https://www.facebook.com/JulieWinkleGiulioni.Author/ (Facebook), and https://twitter.com/Julie_WG (Twitter).  You might also enjoy Julie's previous interview on the show: https://businessconfidentialradio.com/better-employee-career-development/ (The Things Reliable Employees Need to Hear You Ask For Better Employee Career Development.) Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on...

View Details

PASSIVE INCOME STREAMS FOR BUSY ENTREPRENEURSCreating passive income streams for busy entrepreneurs might sound like one more thing on a business owner’s already long to-do list. But in today’s interview, you’ll discover how passive income streams are actually an excellent way to grow your business faster.  What You’ll Discover About Passive Income Streams for Busy Entrepreneurs (highlights & transcript):https://businessconfidentialradio.com/?p=185063&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Why business owners need passive income streams to be more successful
• How to start creating passive income streams for busy entrepreneurs
• Why passive income streams offer better returns and create financial independence
• Factors to consider when evaluating passive income streams for busy entrepreneurs
• How passive income streams indirectly generate business growth
• How busy entrepreneurs can find the right passive income streams for them
• Mistakes to avoid when selecting passive income streams for busy entrepreneurs
• And MUCH more ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Chris MilesChris Miles, the Cash Flow Expert and Anti-Financial Advisor, is a leading authority teaching entrepreneurs and professionals how to get their money working for them TODAY! He’s an author, podcast host of the Chris Miles Money Show, has been featured in US News, CNN Money, Entrepreneurs on Fire, Bigger Pockets, and has a proven reputation with his company, http://www.moneyripples.com/ (Money Ripples) getting his clients fast, financial results. In fact, his personal clients have increased their cash flow by almost $300 Million in the last 12 years! Related Resources:Contact Chris and connect with him on https://www.linkedin.com/in/chriscmiles/ (LinkedIn), https://facebook.com/moneyripples (Facebook), https://twitter.com/moneyripples (Twitter), https://instagram.com/moneyripples (Instagram), and https://tiktok.com/moneyripples (TikTok). Also check out his podcast: https://www.blogtalkradio.com/moneyripples (The Chris Miles Money Show) Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

BRANDING BRILLIANTLYBranding brilliantly, like a rock star, might sound like something that’s out of reach for a small or mid-size business. But today’s guest says it’s not. When we come back, discover how you can message your business in a way that is both fresh and unique. What You’ll Discover About Branding Brilliantly (highlights & transcript):https://businessconfidentialradio.com/?p=185054&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

* The difference between branding, marketing and advertising * The difference between branding and branding brilliantly * What keeps us from branding brilliantly * How to conquer obstacles that keep us from branding brilliantly * How to differentiate yourself in the process of branding brilliantly * Best ways to start branding brilliantly * AND much more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Ann BennettAnn Bennett is the founder of http://www.renegadebranding.com/ (RenegadeBranding.com), an International Speaker, Best Selling Author, Coach and Brand Profit Builder. Ann uses her marketing and branding genius to help women entrepreneurs (and a few good men) build their STAND OUT personal brands and boost their profits. Ann works with purpose-driven entrepreneurs who do transformational work, so they can liberate and ignite their unique genius, authentic voice and build a profitable brand platform. Ann has 25 years’ experience in visual and graphic design and has brought her talents to many major magazines from Popular Mechanics to Vogue. Ann’s personal slogan and the cornerstone of all her programs is, “It’s smart to fit in…but it’s brilliant to stand out.” Related Resources:Contact Ann and connect with her on https://www.facebook.com/AnnBennettMarketing/ (LinkedIn), https://mailtrack.io/trace/link/a5072041694432399e04345204b2f4f7905ace7d?url=https%3A%2F%2Fwww.facebook.com%2FAnnBennettMarketing%2F&userId=4197630&signature=cd054913569c1ed6 (Facebook), Twitterhttps://twitter.com/annpbennett (https://twitter.com/annpbennett), https://www.facebook.com/AnnBennettMarketing/ (Instagram), and https://www.youtube.com/channel/UCtI0bkFq0FUwlmUUY4i4Zbw (YouTube). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

SELF-AWARENESS IN BUSINESS LEADERSHIPIs self-awareness really necessary for business leaders? I mean, seriously, they’re large and in charge . . . isn’t that enough? Self-awareness sounds like we need to break out the crystals and candles – right. Well, in this interview Prof. Sim Sitkin shares some eye-opening research that explodes those assumptions. Buckle your seatbelt!  ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ What You’ll Discover About Self-Awareness in Business Leadership (highlights & transcript):https://businessconfidentialradio.com/?p=185045&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

* 3 Types of self-awareness in business leadership  * How self-awareness makes you a better leader * How to know if you have self-awareness in business leadership  * How authenticity dovetails with self-awareness in business leadership  * Going beyond 360 feedback surveys to gain more self-awareness in business leadership  * The most underrated aspect of leadership  * The #1 thing that gets in the way of self-awareness in business leadership  * The most universally lowest rated area of leadership  * How confidence enhances self-awareness in business leadership  * AND much more.  ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Prof. Sim SitkinSim B. Sitkin is Michael W. Krzyzewski University Professor, Professor of Management and Public Policy, Faculty Director – Fuqua/Coach K Center on Leadership and Ethics, and Director – Behavioral Science and Policy Center at Duke University. He is a Fellow of the Academy of Management, the Society for Organizational Behavior, the Society for Organizational Learning, and the International Network for Trust Research.  He is Co-Founder and Co-President of the Behavioral Science and Policy Association and President of https://urldefense.com/v3/__http:/deltaleadership.com__;!!OToaGQ!-6eTmv79X2eS5OVFVvx90ztgLGw-9VjVY7Y-lWOfBgTnehMqHLnR8ka7H0N34tEmfA%24 (Delta Leadership, Inc).  His research focuses on the effects of leadership and organizational control on trust, risk-taking, experimentation, learning, and innovation. His most recent books are https://www.amazon.com/Organizational-Control-Cambridge-Companions-Management/dp/0521731976/ref=sr_1_2?crid=1IYBM5R1L4OYZ&keywords=sim+sitkin&qid=1650563305&s=books&sprefix=sim+sitkin%2Cstripbooks%2C52&sr=1-2 (Organizational Control), https://deltaleadership.com/store/tools-resources/sdls_ebook/ (The Six Domains of Leadership )andhttps://www.amazon.com/Routledge-Companion-Companions-Management-Accounting-ebook/dp/B07B3X79NG/ref=sr_1_8?crid=1IYBM5R1L4OYZ&keywords=sim+sitkin&qid=1650563339&s=books&sprefix=sim+sitkin%2Cstripbooks%2C52&sr=1-8 ( The Routledge Companion to Trust). Related Resources:Contact Prof. Sitkin and connect with him on https://urldefense.com/v3/__https:/www.linkedin.com/in/sim-sitkin-48a8a/__;!!OToaGQ!-6eTmv79X2eS5OVFVvx90ztgLGw-9VjVY7Y-lWOfBgTnehMqHLnR8ka7H0N_dCnQ8Q%24 (LinkedIn), and through the Delta Leadership page on https://urldefense.com/v3/__https:/www.linkedin.com/company/delta-leadership-inc/mycompany/?viewAsMember=true__;!!OToaGQ!-6eTmv79X2eS5OVFVvx90ztgLGw-9VjVY7Y-lWOfBgTnehMqHLnR8ka7H0Pt15E4Gg%24 (LinkedIn).  Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential...

View Details

MERGERS AND ACQUISITIONS (MandA)MandA, mergers and acquisitions, can be a terrific way to increase the value of your business and accelerate growth.
But there’s always a lot on the line when you do that and it can be an emotional rollercoaster.
Fortunately, today’s guest is an MandA expert who will explain what to expect when you’re expecting to do a merger or acquisition so you can enter the process with more confidence.
What You’ll Discover About Mergers and Acquisitions (highlights and transcript):https://businessconfidentialradio.com/?p=181135andpreview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The various stages of mergers and acquisitions
• What professional advisors are smart to consult with in mergers and acquisitions
• When to bring professional advisors with mergers and acquisitions experience into the deal
• A common small business mistake when hiring a mergers and acquisitions lawyer
• How sellers can maximize the value of their business
• How Buyers can make the mergers and acquisitions experience more successful
• The biggest challenge for an acquirer
• The new trend in planning for integration after a merger or acquisition
• What every first time buyer or seller in mergers or acquisitions must do
• What to expect from a sophisticated buyer
• And MUCH more.
  ♥ Share this episode with someone you think will benefit from it. ♥
  ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥
  Guest: Kison PatelKison Patel is the Founder and CEO of MandA Science, with a passion to drive the MandA industry forward.
  He was an MandA advisor for ten years in which he sold larger companies such as commercial banks and hotel chains. In 2012, he noticed teams lacked efficient technology to manage deals and created DealRoom, an MandA lifecycle management platform.
  In 2016, he started the http://mascience.com/ (MandA Science) podcast devoting his time to creating a platform where all the best practitioners could share their best practices and lessons learned from real-life deals.
  Kison then created The MandA Science Academy in 2020 to offer step by step training to those looking to master MandA featuring courses created by top level practitioners.
  Through developing technology, educational content, and industry training, Kison aims to bring better practices to an industry with growing market pressures, transaction values, and competition.
  Kison is also the author of 2 books: https://www.amazon.com/Agile-Proven-Techniques-Faster-Maximize/dp/173347451X/ref=sr_1_2?crid=3EXO0N7ZP541Sandkeywords=kison+patelandqid=1648312947andsprefix=kison+patel%2Caps%2C84andsr=8-2 (Agile MandA), and https://www.amazon.com/Tactics-Handbook-Corporate-Development-Practitioners/dp/1733474536/ref=sr_1_3?crid=3EXO0N7ZP541Sandkeywords=kison+patelandqid=1648312987andsprefix=kison+patel%2Caps%2C84andsr=8-3 (MandA Tactics).
  Related Resources:Contact Kison and connect with him on https://www.linkedin.com/in/kisonpatel/ (LinkedIn), https://www.facebook.com/kisonpatel (Facebook), https://twitter.com/DealRoomInc (Twitter), and https://www.instagram.com/kison_patel/ (Instagram).
  Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential)
  Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.
  Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid...

View Details

INCREASE REVENUECan you really increase revenue without selling more? How cool would that be? Right? Today’s guest, Ken Wentworth, also known as Mr. Biz, says yes you can. Listen now to find out what the secret is.  What You’ll Discover About How to Increase Revenue (highlights & transcript):https://businessconfidentialradio.com/?p=184764&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How to eliminate the “silent business killer” to increase revenue 
• Myth of the Loss Leader as a Way to Increase Revenue 
• How aggressive pricing does not increase revenue 
• How improving profit does not require an increase in revenue 
• Mindset necessary to increase prices that increase revenue and profits 
• The critical importance of maintaining discipline to increase revenue 
• The problem with pricing low to get your foot in the door 
• How your USP can increase revenue in competitive bidding 
• How adjusting the mix of high and low margin products can increase revenue 
• Pricing conversation mistakes to avoid 
• Why you need to know your fully loaded cost to increase revenue 
• And MUCH more! ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Ken Wentworth, aka Mr. Bizhttps://www.linkedin.com/in/mr-biz-wentworth/ (Ken Wentworth), aka “Mr. Biz”, is a strategic business partner who helps business owners run their companies more profitably & more efficiently. After ascending to the top 3% at a https://www.jpmorganchase.com/ (Fortune 15 company) and breaking six World Records, Mr. Biz now uses his experience & expertise to help others develop their skills to become more successful owners. He is the author of two bestselling books, his most recent, “https://www.amazon.com/dp/1793940169/?cv_ct_id=amzn1.idea.16TZZ5C6V3X30&cv_ct_pg=storefront&cv_ct_wn=aip-storefront&ref=exp_cov_mrbizsolutions_lv_dp_vv_d (Pathway to Profits)”, provides an actionable blueprint to excelling in any economy; as well as “https://mrbizsolutions.com/dont-fake-the-funk-book (Don’t Fake the Funk.)” Ken is the Award-Winning host of “https://mrbizsolutions.com/mr-biz-radio (Mr. Biz Radio)”, which airs for 30 hours each week across several different networks. Being an influential business guru, he has amassed a https://www.facebook.com/MrBizSolutions (social media following of over 300k). For his expertise, he has been featured on https://www.forbes.com/sites/nextavenue/2019/05/09/how-to-grow-your-family-business/?sh=78fadf1b3ebb (Forbes), https://in.finance.yahoo.com/news/top-entrepreneurs-t-miss-during-140227013.html?guccounter=1&guce_referrer=aHR0cHM6Ly9tcmJpenNvbHV0aW9ucy5jb20v&guce_referrer_sig=AQAAAMsk_2x7_D7ztA2YCqCmqprshmNHv69Qjp55nh98K9lVFmolKdNlbf5E2gD6o5oSxgUl6XNTZAYwUj9vv0Li0wfvCxSPBBmEkyI1TtY_7Mm1-X5J26e_wy6pOwPdYApBgc_jJkXvZ-y3uNyp4Rq3RsiilsDBnMgKKUe-vu0YZT8S (Yahoo Finance), https://www.fastcompany.com/90307659/female-entrepreneurs-are-just-as-resilient-as-men-despite-lower-revenue (Fast Company), https://www.thenewyorkfinance.com/ken-wentworth-aka-mr-biz-had-an-entrepreneurial-spirit-from-a-young-age-now-he-is-helping-others-develop-theirs-to-create-successful-businesses/ (The New York Finance), and https://www.americanexpress.com/en-us/business/trends-and-insights/articles/5-ways-to-stay-productive-while-working-from-home-with-kids (American Express).  Related Resources:Contact Ken and connect with him on https://www.linkedin.com/in/mr-biz-wentworth/ (LinkedIn), https://www.facebook.com/MrBizSolutions/ (Facebook), https://twitter.com/MrBizTweets (Twitter), https://www.instagram.com/mrbizsolutions/ (Instagram), and http://www.youtube.com/c/MrBiz (YouTube). Join, Rate and...

View Details

READ NONVERBAL BODY LANGUAGEAre you unsure of how to read nonverbal body language at work? Could you be missing out on subtle clues about what someone is really thinking? Imagine how valuable it would be if you were better at decoding those signals? It could help you be a more effective leader, negotiator, or team player. It’s powerful indeed, my friends. Today’s guest, Martin Brooks, creator of the Body Language Decoder, will give us some tips on how to get better at reading nonverbal body language at work. What You’ll Discover About Read Nonverbal Body Language (highlights & transcript):https://businessconfidentialradio.com/how-to-read-nonverbal-body-language-for-better-communication/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Genesis of Martin’s interest in how to read nonverbal body language 
• How to use body language for more effective communication 
• Top 3 patterns to help you read nonverbal body language 
• Why reading nonverbal body language of audience helps adjust your own nonverbal cues 
• Where beginners can focus to read nonverbal body language
• How better nonverbal body language can reduce Zoom fatigue 
• The danger of ignoring nonverbal body language 
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Martin BrooksMartin Brooks is an experienced communication coach and trainer. In his consultancy practice, he applies his expertise in the reading of body language to help clients better understanding others as well as communicate more effectively. His body language analysis has been aired on the BBC, LBC Radio and the Discovery Channel. His new product, https://www.amazon.com/Body-Language-Decoder-Reveal-Thinking/dp/1913947203/ref=sr_1_1?dchild=1&keywords=body+language+decoder&qid=1632774026&s=toys-and-games&sr=1-1 (“Body Language Decoder,”) includes 50 illustrated cards that reveal what others are really thinking.    Related Resources:Contact Martin and connect with him on https://uk.linkedin.com/in/martin-brooks-94566312 (LinkedIn), https://twitter.com/impacttologist (Twitter), and https://www.instagram.com/martinbrooks1968/?hl=en-gb (Instagram). Learn more about his work at https://successthroughimpact.com/ (successthroughimpact.com).  Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

EMOTIONAL INTELLIGENCEEmotional intelligence is rarely discussed in the classroom and that’s why today’s guest says traditional education has failed entrepreneurs. She’s Elizabeth Miner and through her research she’s discovered distinct patterns when comparing the success and failure of business owners that boil down to emotional intelligence. What exactly is “it”? Why is it so pivotal? And what does it mean for your business? Listen now and find out. What You’ll Discover About Emotional Intelligence (highlights & transcript):https://businessconfidentialradio.com/why-emotional-intelligence-key-to-more-entrepreneurial-success/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Why traditional education fails entrepreneurs 
• Definition of emotional intelligence 
• How better emotional intelligence improves decision making 
• How we can assess our own emotional intelligence 
• How emotional intelligence balances decision making biases and improves risk management 
• How to leverage emotional intelligence for more success 
• Using emotional intelligence to focus on what you do best 
• Things holding you back from recognizing your own emotional intelligence 
• What to look for when hiring a business coach 
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Elizabeth MinerElizabeth Miner is an unconventional success. Combining her 20+ years as a corporate paralegal with coaching clients around the globe, she has a unique worldview of entrepreneurship. Elizabeth recognized distinct patterns in the success and failure of business owners and has been piecing together where traditional education has failed entrepreneurs.  Her research has revealed the key factor to beating the failure rate statistics for entrepreneurs is understanding how the human engine that runs a business works. Her contribution to opening the conversation on this topic is her book, https://www.amazon.com/Entrepreneur-Advantage-Emotional-Intelligence-Building/dp/1737380048/ref=sr_1_2?crid=3EGMT39E32THC&keywords=elizabeth+miner&qid=1647963661&s=books&sprefix=elizabeth+miner%2Cstripbooks%2C67&sr=1-2 (The Entrepreneur Advantage: Emotional Intelligence for Building and Growing Your Business. ) Working with both groups and individuals, Elizabeth shares her knowledge and encourages entrepreneurs to think more deeply and personally about how they operate and show up in their business to create complete and sustainable success.  Elizabeth hosts the podcast, https://podcasts.apple.com/us/podcast/entrepreneurs-irl/id1519007958 (entrepreneurs IRL), sharing the real life stories of entrepreneurs making their way through the entrepreneurial journey. She has been featured on podcasts including Entrepreneur on Fire and has been published by She is Fierce!, Rank & File Magazine and Mike Dooley’s personal development site Tut. Related Resources:Contact Elizabeth and connect with her on https://linkedin.com/in/MinerElizabeth (LinkedIn), https://twitter.com/ElizabethLMiner (Twitter), and https://instagram.com/ElizabethMinerOfficial (Instagram). Also, listen to her https://podcasts.apple.com/us/podcast/entrepreneurs-irl/id1519007958 (podcast entrepreneurs IRL) on Apple Podcasts. Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more...

View Details

SELF-SABOTAGINGCould you be accidently self-sabotaging your success? At work? In your business? My next guest, Sarah Peyton says yes. We make unconscious contracts with ourselves to protect ourselves from trauma and interpersonal hurt. In the process, we engage in harmful behaviors like self-criticism and procrastination that self-sabotage our ability to be more successful. Listen now to discover how it happens and what we can do about it. What You’ll Discover About Self-Sabotaging (highlights & transcript):https://businessconfidentialradio.com/are-you-accidentally-self-sabotaging-business-or-career-success/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How self-sabotaging ourselves detracts from our best work 
• The neuroscience behind why we avoid disappointment 
• How we can side-step self-sabotaging ourselves
• How to manage a toxic workplace environment
• The importance of being kind to yourself
• How to keep microaggressions from self-sabotaging you
• 3 Ways to be your own best friend and stop self-sabotaging yourself 
• AND much more! ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Sarah PeytonSarah Peyton, author, international constellations facilitator, Certified Trainer of Nonviolent Communication and neuroscience educator, integrates constellations, brain science and the use of resonant language to heal trauma. She works with audiences internationally to create a compassionate understanding of the effects of relational trauma on the brain, and teaches people how words change and heal us. Sarah speaks about both the personal and the systemic forces that lead to traumatization, including racism, patriarchy, gender oppression, capitalism and colonialism. Sarah is a sought-after expert who brings neuroscience expertise to conversations about power, including how human brains respond to power differentials and microaggressions, the social trauma that can result, and how to use resonant healing to support people in restoring dignity and reclaiming their full power. Sarah’s first book, https://www.amazon.com/Your-Resonant-Self-Meditations-Exercises/dp/0393712249/ref=pd_bxgy_img_1/134-4075201-8206814?pd_rd_w=PHUXW&pf_rd_p=6b3eefea-7b16-43e9-bc45-2e332cbf99da&pf_rd_r=R1VZG7VV2061E94K3HYC&pd_rd_r=25e618d7-cebb-4e35-8c5d-e4b1ffce93ba&pd_rd_wg=0ZXfa&pd_rd_i=0393712249&psc=1 (Your Resonant Self: Guided Meditations and Exercises to Engage Your Brain’s Capacity for Healing,) is focused on the way our automatic brain patterning is impacted by trauma and provides ways to transform our tendencies toward self-criticism into self-warmth through resonant language. Sarah’s second book https://www.amazon.com/Your-Resonant-Self-Workbook-Self-sabotage/dp/0393714640/ref=sxts_entity_rec_bsx_s_def_r00_t_aufl?crid=369POQPUYHIB5&cv_ct_cx=your+resonant+self+by+sarah+peyton&keywords=your+resonant+self+by+sarah+peyton&pd_rd_i=0393714640&pd_rd_r=0fbd609d-9d91-4e02-9152-75cdeed6cd02&pd_rd_w=2wOQ4&pd_rd_wg=FLcWH&pf_rd_p=7b65f550-ae72-40a7-86e4-c165711b4536&pf_rd_r=Z4TZ4QDAH9W956PNB2TG&qid=1647190486&s=books&sprefix=your+resonant%2Cstripbooks%2C63&sr=1-3-ef9bfdb7-b507-43a0-b887-27e2a8414df0 (Your Resonant Self Workbook: From Self-sabotage to Self-care) deepens and augments the first book by introducing the neuroscience of unconscious contracts: those agreements we make as children to keep us safe, which often result in harmful adult behaviors like self-criticism, lack of trust or capacity for intimacy, or self-sabotage. Related Resources:Contact Sarah and connect with her on https://linktr.ee/sarahpeyton%20 (LinkedIn), https://www.facebook.com/empathybrain (Facebook), and https://twitter.com/resonantself (Twitter).  Join, Rate...

View Details

ORGANIZATIONAL CHANGE MANAGEMENTOrganizational change management can make or break an organization regardless of size. According to McKinsey & Company 70% of all change initiatives fail because we’re creatures of habit and biologically hardwired to stick with what’s worked for us in the past. It’s not helpful when battling change going into the future, like a pandemic, shifting markets, supply chain challenges and a kitchen sink of other problems. How do you keep things from going down the drain? My next guest, organizational change management expert Erika Andersen says we need to embrace the very things we’re wired to avoid and she’ll also explain how. What You’ll Discover About Organizational Change Management (highlights & transcript):https://businessconfidentialradio.com/how-to-successfully-grab-organizational-change-management-by-horns/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Why organizational change management is hard for most people 
• 3 Assumptions that initially wire us to resist change 
• Why management resists change 
• Why leaders need to model change for it to succeed 
• 4 Things necessary to help employees through organizational change 
• Best way to provide management support for organizational change 
• How organizational change management happens on 3 levels 
• The magical thinking that stymies organization change management 
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Erika AndersenErika Andersen is the founding partner of http://www.proteus-international.com/ (Proteus International), a coaching, consulting, and training firm that focuses on leader readiness. For over three decades, she’s served as a consultant and advisor to top executives at today’s leading organizations, including Amazon, Spotify, Charter/Spectrum, and the Yale School of Public Health. She’s the author of four bestselling books, including https://www.amazon.com/Growing-Great-Employees-Extraordinary-Performers/dp/1591841909/ref=sr_1_1?crid=5RONB2VW3A0Z&keywords=Erika+Andersen+and+growing+great+employees&qid=1645811842&s=audible&sprefix=erika+andersen+and+growing+great+employees%2Caudible%2C46&sr=1-1 (Growing Great Employees) and https://www.amazon.com/Be-Bad-First-Erika-Andersen-audiobook/dp/B01C34K0LO/ref=sr_1_3?keywords=Erika+Andersen&qid=1645811870&s=audible&sr=1-3 (Be Bad First); is a popular leadership blogger at Forbes.com; and is the host of The Proteus Leader Show, a business and leadership podcast globally ranked in the top 10%. Her newest book is https://www.amazon.com/Change-Inside-Out-Organization-Change-Capable/dp/B09HN7HYW9/ref=sr_1_1?crid=2I8RYK3Z16WAZ&keywords=change+from+the+inside+out&qid=1645809039&s=books&sprefix=change+from+the+in%2Cstripbooks%2C56&sr=1-1 (Change from the Inside Out: Making You, Your Team, and Your Organization Change-Capable) (Berrett-Koehler Publishers; October 26, 2021). Related Resources:Contact Erika and connect with her onhttps://www.linkedin.com/in/andersenerika/ ( LinkedIn), https://www.facebook.com/ErikaAndersen (Facebook), and https://twitter.com/erikaandersen (Twitter).  Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten...

View Details

SMART SELF-MARKETINGEntrepreneurs know that smart self-marketing can lead to fame and fortune. But they don’t always know how to get there. Is it luck? Is there a formula? Can anyone do it? Today’s guest, Dr. Rainer Zitelmann, the author of How People Become Famous: Geniuses of Self-Marketing from Albert Einstein to Kim Kardashian; shares his amazing research and how you can adopt some of these celebrity techniques to grow your business. What You’ll Discover About Smart Self-Marketing (highlights & transcript):https://businessconfidentialradio.com/what-every-entrepreneur-needs-to-know-about-smart-self-marketing/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How Albert Einstein used smart self-marketing to achieve fame 
• How to define fame for yourself and your business 
• How creating a brand dovetails with smart self-marketing 
• What holds people back from engaging in smart self-marketing 
• How being the face of a brand is smart self-marketing 
• The subconscious beliefs that hinder smart self-marketing 
• Short cuts to fame 
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Dr. Rainer ZitelmanRainer Zitelmann studied history and political science and graduated with distinction. In 1986, he was awarded the title doctorate Summa cum laude. He then went on to lecture history at the Free University of Berlin from 1987 to 1992, before becoming editor-in-chief at one of the leading and most prestigious publishing houses in Germany, Ullstein-Propyläen. He followed this by taking up the role of section editor at the major German daily newspaper Die Welt, a position he held until 2000, when he embarked on a career as an entrepreneur. He set up the public relations consultancy Dr. ZitelmannPB. GmbH, which he quickly established as by far the leading PR consultancy for the German real estate industry. He sold the business in 2016. Zitelmann built his wealth through his entrepreneurial activities and as a successful real estate investor. In 2016, Zitelmann was awarded his second doctorate, this time in sociology, with his thesis on the psychology of the super-rich under the mentorship of Professor Wolfgang Lauterbach at the University of Potsdam. The study has been published in the United States, the UK, China, and South Korea as The Wealth Elite.  Zitelmann has written a total of 25 books, which have enjoyed substantial success in a range of languages around the world. For example, his book Dare to be Different and Grow Rich has been published in 12 different languages alone. He is a popular guest speaker at events in Asia, the United States and across Europe. Over the last few years, he has written articles and given interviews to many of the world’s leading media outlets, including Le Monde, Corriere de la Serra, Frankfurter Allgemeine Zeitung, Die Welt, Neue Zürcher Zeitung, The Daily Telegraph, The Times and numerous media in China and South Korea.  Related Resources:Contact Rainer and connect with him onhttps://www.instagram.com/rainer.zitelmann/?hl=de ( Instagram .) You can also learn more about his work at https://rainer-zitelmann.com/ (rainer-zitelmann.com) Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as...

View Details

EMAIL TIME MANAGEMENT PRODUCTIVITYWant to tame your inbox and get more email time management productivity? I know . . . it sounds too good to be true. Unsolicited sales pitches, subscriptions you never signed up for, cc’s on conversations that don’t quit, not to mention the spam. It takes time to sort through that mess every day to keep it from choking your computer altogether. Productivity expert, Marcey Rader, has some easy ways to tame that beast that you can start using right away to keep from burning out and kicking your computer in the disc drive. Listen now. What You’ll Discover About Email Time Management Productivity (highlights & transcript):https://businessconfidentialradio.com/easy-email-time-management-productivity-tips/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How poor email time management impacts our productivity and health 
• Decision-making fatigue associated with poor email time management 
• How email fatigue affects our health 
• Why we allow ourselves to get distracted by email 
• Top two tips for improving email time management productivity
• How the batch theme focus method improves email time management productivity 
• Easy ways to start improving your email time management productivity
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Marcey RaderMarcey Rader believes that health powers productivity. She is a multi-certified health and productivity expert, a three-time bestselling author, and an award-winning, global keynote speaker. As the founder of Rader Co., Marcey helps executives, teams, and individuals banish burnout, keep good people, and keep moving forward through practical, tailored tools, healthy, sustainable habits, and coaching accountability. Sought-after by Fortune 100 companies and others, she’s spoken for tens of thousands of people worldwide – from North Dakota to Dubai to Tokyo. As a high-impact speaker, she trains her audiences to escalate their energy, conquer their calendars, master tasks, and finally extinguish their email. To change your career, team, or organization one habit at a time, learn more or connect with Marcey at https://marceyrader.com/ (marceyrader.com). Related Resources:Contact Marcey and connect with her on http://www.linkedin.com/in/marceyrader (LinkedIn).  Also check out her gift links: http://www.helloraderco.com/email-action-plan (Rader Co. Email Action Plan) http://www.helloraderco.com/podcast (Health-Powered Productivity Podcast) https://www.helloraderco.com/email-action-plan/pre-work/ (Effective Email Settings ) – use the password inboxzero Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

FINANCIAL WELL-BEING FOR ENTREPRENEURSFinancial well-being for entrepreneurs often means having a successful business that lets you draw a steady paycheck with benefits. But there is really more to it than that according to our guest, Wayne Titus III, who literally wrote a book on the subject. Let’s find out what he means and what we can do to improve our own financial well-being. What You’ll Discover About Financial Well-Being for Entrepreneurs (highlights & transcript):https://businessconfidentialradio.com/awesome-ways-improve-financial-well-being-for-entrepreneurs/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• 1 Thing entrepreneurs need to achieve financial well-being

• 3 Types of financial advisors every entrepreneur needs to know about 
• Most important thing to look for when selecting an advisor to achieve financial well-being 
• Dangers of financial advice not being coordinated and integrated 
• What entrepreneurs fail to take advantage of that can improve their financial well-being 
• Why financial well-being for entrepreneurs requires a team of advisors 
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Wayne Titus III, CPAWayne Titus has been involved in the financial services industry since 1991. He served as the founding partner of AMDG Financial and AMDG Tax & Accounting from 2002 until it joined with http://savantwealth.com/ (Savant) in 2021. Before founding AMDG Financial, Wayne was a senior manager for PwC, where he was responsible for developing and implementing the information technology and business process audit approach in support of both financial statement audit and consulting projects for various Fortune 50 clients. At the time of the Price Waterhouse and Coopers and Lybrand merger, he worked at integrating these approaches on the international team in London. Wayne also served as financial audit and systems control manager for Ernst & Young. Wayne earned a bachelor of arts degree in business administration from Grove City College in PA, a bachelor of science degree in accounting from the University of South Florida, and a master of science degree with honors in employee benefits from John Marshall Law School (now University of Illinois Chicago School of Law). He is a Certified Public Accountant and earned the Personal Financial Specialist credential, and he is an Accredited Investment Fiduciary Analyst® (AIFA®). He is past chair and member of the Michigan Association of Certified Public Accountants’ Financial Literacy Task Force. Wayne is a member of Rotary International and served as the district governor and club president for Rotary District 6400. He volunteers as an accelerator coach for Entrepreneurs’ Organization. Wayne authored the book, https://www.amazon.com/Entrepreneurs-Guide-Financial-Well-Being/dp/1544512368/ref=sr_1_2?crid=1B9AFFDGCPG3F&keywords=wayne+titus&qid=1644185793&s=books&sprefix=wayne+titus%2Cstripbooks%2C68&sr=1-2 (The Entrepreneur’s Guide to Financial Well-Being), and loves to educate others on financial, tax and investment topics by writing columns and through public speaking. Related Resources:Contact Wayne and connect with him on https://www.linkedin.com/in/wayne-b-titus-iii-5442971/ (LinkedIn) and https://twitter.com/wbtiii (Twitter.) Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your...

View Details

PERSUASIVE WRITINGPersuasive writing can help you be a better communicator in the workplace, to get your message across, to get people on board, and be more influential. But how do you write with more precision when you don’t consider yourself to be a novelist, or marketing copywriter? Carla Bass, author of Write to Influence!, will tell us how. What You’ll Discover About Persuasive Writing (highlights & transcript):https://businessconfidentialradio.com/use-persuasive-writing-achieve-more-influence-success/# (HIGHLIGHTS CLICK HERE FOR AUDIO TRANSCRIPT)

• How persuasive writing can advance your business and career 
• 4 Strategies to make your writing more persuasive 
• How word sculpting improves persuasive writing 
• How word economy contributes to persuasive writing 
• The genesis of Carla’s persuasive writing tips 
• 3 Biggest mistakes people make when trying to write persuasively 
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Carla BassCarla D. Bass, Colonel, USAF (Ret), authored the multiple award-winning book https://www.amazon.com/Write-Influence-Appraisals-Scholarships-Internships/dp/0997593024/ref=sr_1_3?crid=EOOBCPR26J5Z&keywords=write+to+influence%21&qid=1643216274&s=books&sprefix=write+to+influence+%2Cstripbooks%2C53&sr=1-3 (Write to Influence!) now in its second edition. Writing powerfully was central to her success. Throughout her 45-year career (30 in the Air Force and 15 with a federal agency), she composed products for Congress, the White House, generals, and ambassadors; hundreds of performance reviews; awards nomination; and budget justifications. As a squadron commander, Carla transformed her 480-person unit from the most losing in state-wide, professional awards into the one to beat. How? She developed her writing methodology and taught her troops to write. So successful was her program, she taught thousands of Air Force members for the next 15 years. She now gives highly acclaimed presentations to government agencies; corporations; private businesses; NGOs; and academic audiences. From tips to frame a winning argument to crafting powerful resumes, grant submissions, input to performance reviews, and essays for college applications … she covers it all!   Her battle cries are twofold:1) “Powerful writing changes lives” and 2) “Powerful writing is the lifeblood of effective organizations” Carla’s assignments include: Germany; Bulgaria (as the defense and air attaché); Turkey; Korea; and Washington, D.C. For more info, see http://www.writetoinfluence.net/ (www.WriteToInfluence.net). Related Resources:Contact Carla and connect with her on https://www.linkedin.com/in/carladbass/ (LinkedIn) and https://www.facebook.com/WritetoInfluence.01/ (Facebook.) For more information about Carla’s free ebooks and other writing resources, visit http://writetoinfluence.net/ (writetoinfluence.net). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner...

View Details

MAXIMIZE HUMAN POTENTIALHow to maximize employee potential sounds like something beyond the scope of business leadership. After all, shouldn’t employees take primary responsibility for their own professional development and growth? But today’s guest says maximizing employee potential can actually improve employee retention. THAT got my attention and hopefully yours. Listen now to find out more about what business leaders can do to make it happen. What You’ll Discover About How to Maximize Human Potential (highlights & transcript):https://businessconfidentialradio.com/how-to-achieve-more-productivity-helping-maximize-employee-potential/# (HIGHLIGHTS CLICK HERE FOR AUDIO TRANSCRIPT)

• The genetic human potential molecule 
• How to use the potential molecule to maximize employee potential 
• 4 Factors that limit ability to maximize employee potential 
• Translating maximizing employee potential into higher employee retention 
• Factors that limit ability to maximize employee potential 
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Dr. Robert FlowerDr. Robert J. Flower is the, author of https://www.amazon.com/Decoding-Grail-Discovery-Potential-Molecule/dp/B08PJ1LG8M/ref=sr_1_1?crid=DXWW9Q8YICOX&keywords=decoding+the+holy+grail&qid=1643212161&s=books&sprefix=decoding+the+holy+grail%2Cstripbooks%2C47&sr=1-1 (Decoding the Holy Grail and the Discovery of the Potential Molecule), is a leading authority on potential and achievement and has written 10 previous books on the subject. Dr. Flower’s interest in philosophy and ancient history led to a discovery of a biological process of cellular development that models our thinking process. In 1984 he founded the https://www.gilchristinstitute.com/ (Gilchrist Institute), which specializes in helping clients achieve their maximum potential. He has lectured widely on potential theory, including two sessions at the United Nations, and has consulted for Fortune 500 companies such as IBM, Ford, Chrysler and CVS. Dr. Flower is also a successful real estate consultant. He earned his Ph.D. in general systems sciences at Walden University, and has served as adjunct professor at various colleges. Related Resources:Contact Dr. Flower and connect with him on https://www.linkedin.com/in/drbobflower/ (LinkedIn) and https://www.facebook.com/robert.j.flower/ (Facebook). Discover more books and resources from Dr. Flower at the https://www.gilchristinstitute.com/books-resources/ (Gilchrist Institute.) Also check out the links to the https://www.gilchristinstitute.com/next-step/ (assessments) he mentioned during the interview that can help you learn more about your own potential. Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

ETHICAL INFLUENCEHaving more ethical influence in the workplace sounds like a lofty goal and if you would ask a business leader about whether they exercise ethical influence, they no doubt would say SURE.
But yet one in four employees report witnessing unethical behavior in their workplace and my next guest says it’s time to examine the influences on our teams if we really want them to excel.
What You’ll Discover About Ethical Influence (highlights and transcript):https://businessconfidentialradio.com/?p=184512andpreview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• What is ethical influence [01:43]
• Most important activity impacting ethical influence [02:49]
• Self-defeating behaviors that under cut ethical influence [04:25]
• Steps business leaders can take to encourage more ethical influence [10:09]
• How employees can exert ethical influence [13:20]
• The business culture that supports ethical influence [14:43]
• How ethical influence is taken for granted [16:27]
• How influence is why and how you matter [20:36]
• And MUCH more.
  ♥ Share this episode with someone you think will benefit from it. ♥
  ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥
  Guest: Dr. Brian SmithSince 1988, Dr. Brian Smith has helped over 18,000 business owners and managers on all seven continents (yes, Antarctica, too). Coming from companies of all sizes, he has helped them make decisions to enable both personal and organizational growth. Smith has a PhD in organizational psychology, a master’s degree in management information systems, a bachelor’s degree in accounting, and is a certified Six Sigma master black belt consultant.
  Dr. Smith began his career as an accountant but did not enjoy public accounting. After a short term at a big 6 accounting firm, he started Business Accounting Solutions in 1988, which he later sold to Cornerstone Consulting Group.
  Recognizing the need many small businesses had for sound management advice, Brian went on to start Individual Advantages, LLC, which was later rebranded DBA IA Business Advisors in 2015, as a think tank to develop customized, yet affordable, management solutions driven by our focus on people, process, and technology.
  Related Resources:Contact Brian and connect with him on https://www.linkedin.com/company/the-i-in-teams (LinkedIn), https://www.facebook.com/TheIinTeamSeries/ (Facebook), https://twitter.com/IinTeamSeries (Twitter), https://www.instagram.com/theiinteamseries (Instagram), and https://www.youtube.com/channel/UCVFJuJdJ2VPD1VAJZZfi2rQ (YouTube).
  Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential)
  Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.
  Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn).
  Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

CHANGE RESISTANCEResistance to change is nothing new. Management pushes back on employee resistance to change. Employees push back on management resistance to change. And as much as some people romanticize the “good old days” , there is no going back. The only constant is change and futurist, Rebecca Costa, has some advice on what you can do to combat change resistance at work. What You’ll Discover About Change Resistance (highlights & transcript):https://businessconfidentialradio.com/how-to-combat-change-resistance-at-work/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How resistance to change manifests in the workplace 
• How systemic change resistance get institutionalized 
• How to recognize systemic change resistance at work 
• Why waiting for change instead of being proactive about it is a losing strategy 
• How reconnaissance is different from risk management and why you need it 
• Steps to proactively counter change resistance 
• How small & mid-size businesses can do reconnaissance on a budget 
• How looking at other industries can combat change resistance 
• 3 Tips for improving entrepreneurs’ change management 
• Role of start-ups in addressing organizational change resistance
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Rebecca CostaRebecca D. Costa is an American sociobiologist and futurist.  She is the preeminent global expert on the subject of “fast adaptation” and recipient of the prestigious Edward O. Wilson Biodiversity Technology Award.  Her career spans four decades of working with founders, executives and venture capitalists in Silicon Valley. Costa’s first book, https://www.amazon.com/Watchmans-Rattle-Radical-Theory-Collapse/dp/1593156863/ref=sr_1_1?crid=2RKGA5HH56AR8&keywords=rebecca+costa&qid=1642171779&s=books&sprefix=rebecca+costa%2Cstripbooks%2C58&sr=1-1 (The Watchman’s Rattle: A Radical New Theory of Collapse, )was an international bestseller. Her follow-on book, titled https://www.amazon.com/Verge-Rebecca-D-Costa/dp/0795350570/ref=sr_1_2?crid=2RKGA5HH56AR8&keywords=rebecca+costa&qid=1642174417&s=books&sprefix=rebecca+costa%2Cstripbooks%2C58&sr=1-2 (On the Verge )was introduced in 2017 to critical acclaim, shooting to the top of Amazon’s #1 New Business Releases.  Rebecca presently hosts the popular news podcast, https://www.rebeccacosta.com/the-costa-report.htm (The Costa Report,) along with 12 world renowned subject experts.  Her work has been featured in The New York Times, Washington Post, USA Today, SF Chronicle, The Guardian, and other leading publications.  Related Resources:Contact Rebecca and connect with her on https://www.linkedin.com/in/rebecca-costa-53145240/ (LinkedIn), https://www.facebook.com/rebeccadcosta (Facebook), https://twitter.com/rebeccacosta (Twitter), and https://www.youtube.com/user/TheRebeccaCosta (YouTube). Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube),...

View Details

EFFECTIVE EMPLOYEE RETENTION STRATEGIESEffective employee retention strategies feel like a moving target in uncertain times and especially when there is a war for talent. What do employees really want?? What steps can business owners and leaders take to make their employee experience with your company one they DON”T want to leave? Barbara Mitchell, HR guru and co-author of The Big Book of HR has some tips for how employers can engage and retain the BEST available talent.  What You’ll Discover About Effective Employee Retention Strategies (highlights & transcript):https://businessconfidentialradio.com/effective-employee-retention-strategies-stay-afloat-uncertain-times-2/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How stay interviews are effective employee retention strategies 
• How healthy business cultures improve the value of stay interviews 
• The role of money in effective employee retention strategies 
• The corner stone of effective employee retention strategies 
• Examples of how flexibility is part of effective employee retention strategies 
• The role of trust in effective employee retention strategies 
• How small businesses can craft effective employee retention strategies 
• Effective employee retention strategies for frontline workers 
• And MUCH more. Guest: Barbara MitchellBarbara Mitchell is the co-author of https://www.amazon.com/Big-Book-HR-10th-Anniversary/dp/1632651947/ref=sr_1_3?crid=3TWO46ZK2AKHD&keywords=the+big+book+of+HR&qid=1640901222&s=books&sprefix=the+big+book+of+hr%2Cstripbooks%2C71&sr=1-3 (The Big Book of HR), which is celebrating it’s 10th Anniversary Edition. In addition she has cowritten five other books: https://www.amazon.com/Essential-Workplace-Conflict-Handbook-Professional/dp/1632650088/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1640902048&sr=1-11 (The Essential Workplace Conflict Handbook), https://www.amazon.com/Conflict-Resolution-Phrase-Book-Professional/dp/1632650983/ref=sr_1_14?crid=31V4VWX82SOO8&keywords=barbara+mitchell&qid=1640902048&s=books&sprefix=barbara+mitchell%2Cstripbooks%2C74&sr=1-14 (The Conflict Resolution Phrase Book), the award-winning https://www.amazon.com/Managers-Answer-Book-Influence-Challenges/dp/B07DW7Z28V/ref=sr_1_2?crid=IRE0O9KNVBWG&keywords=barbara+mitchell+and+the+manager%27s+answer+book&qid=1640902303&s=books&sprefix=barbara+mitchell+and+the+manager%27s+answer+book%2Cstripbooks%2C47&sr=1-2 (The Manager’s Answer Book),  https://www.amazon.com/They-Did-What-Unbelievable-Workplace/dp/1098328272/ref=sr_1_3?crid=31V4VWX82SOO8&keywords=barbara+mitchell&qid=1640902048&s=books&sprefix=barbara+mitchell%2Cstripbooks%2C74&sr=1-3 (They Did What? Unbelievable Tales from the Workplace,) and https://www.amazon.com/Essential-Handbook-10th-Anniversary-Professional/dp/B08QV12DH6/ref=sr_1_2?crid=31V4VWX82SOO8&keywords=barbara+mitchell&qid=1640902048&s=books&sprefix=barbara+mitchell%2Cstripbooks%2C74&sr=1-2 (The Essential HR Handbook.) She is enthusiastic about helping organizations find, hire, engage and retain the best available talent. That’s why she began consulting after working as an HR Executive in corporations. She’s the founder and Managing Partner of The Mitchell Group, a management consulting practice that helps a wide variety of clients with people and talent management issues. Related Resources:Contact Barbara and connect with her on https://www.linkedin.com/in/mitchellbarbara/ (LinkedIn), https://www.facebook.com/thebigbookofhr (Facebook), and https://twitter.com/bigbookofhr (Twitter). Other Business Confidential Now interviews with Barbara : https://businessconfidentialradio.com/workplace-conflict-toxic/ (How to Keep Workplace Conflict From Turning Toxic)...

View Details

BE FUNDABLEIf you want your business to be fundable, to have ready access to money when you need it, there are certain things you need to do. What are they (just in case you ever DO need money from outside sources . . . because believe me that’s NOT the time to find you’re not fundable)? Luckily, today’s guest, Merrill Chandler is an expert in the field and he explains why your credit score is NOT the key to fundability and what you really need to do to be fundable. What You’ll Discover About How to be Fundable (highlights & transcript):https://businessconfidentialradio.com/want-your-business-to-be-fundable/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• What it means to be fundable
• Why your credit score is useless until your loan is approved 
• The most important borrow behaviors lenders review 
• 4 Lender tiers and how the impact fundability 
• Why retail store credit inquiries hurt overall fundability 
• 6 Key borrow behaviors that determine fundability 
• How check guarantee credit lines can hurt fundability 
• The 5 characteristics each borrow behavior is graded by 
• And much MORE ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Merrill ChandlerOver 25 years ago, Merrill Chandler—a personal and business credit pioneer and co-founder of Lexington Law Firm—became dissatisfied with the ineffective results his clients were getting from credit repair. Leveraging his extensive knowledge of borrower behavior profiles, FICO® scoring metrics, and lender underwriting requirements, he developed a process that could ‘optimize’ a consumer’s borrower behavior AND improve a borrower’s “fundability.” He and his partners founded The Fundability Movement and https://getfundable.com/ (GetFundable.com) to deliver this revolutionary technology to real estate investors, business owners, and entrepreneurs nationwide. Merrill has helped thousands of borrowers become more FUNDABLE and helped them access the capital they need to fulfill their financial dreams. Related Resources:Contact Merrill and connect with him on http://linkedin.com/in/merrill-chandler/ (LinkedIn), http://facebook.com/yougetfundable (Facebook), http://instagram.com/getfundable (Instagram), http://youtube.com/getfundable (YouTube), and http://joinclubhouse.com/club/get-fundable (Clubhouse). Also check out his http://getfundablepodcast.com/ (Get Fundable Podcast.) To get the truth about your fundability, Merrill said during the interview you can go to https://myfico.com/ (myFICO.com.) And if you’re interested in his bootcamp designed to help prospective borrowers get more fundable by improving theirfundable personal profile and fundable borrower behaviors, visit https://getfundable.com/ (getfundable.com) and click on the bootcamp tab.

View Details

BUSINESS MOTIVATIONHow to stay motivated as you build and grow your business can sometimes feel like pushing a mule up hill. There are days you feel it and, let’s be honest, days you don’t. How can you keep your business motivation mojo turbocharged? Today’s guest, Dr. Ronald Dalrymple, is the author of The Inner Manager and a licensed psychologist who offers some tips and strategies. What You’ll Discover About Business Motivation (highlights & transcript):https://businessconfidentialradio.com/how-keep-your-business-motivation-mojo-turbocharged/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The birth of quantum field psychology
• How emotional intelligence impacts the energy and motivation in the room 
• How a leader’s imposter syndrome can infect an entire organization
• How harnessing the power of positive thinking impacts business motivation
• Business motivation and programing your mind for success 
• How strategic hiring helps keep business motivation high 
• How the power of attraction factors into maintaining business motivation 
• What constitutes emotional intelligence 
• The most important thing to remember to maintain business motivation 
• And MUCH more.  ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Dr Ronald DalrympleDr. Ron Dalrymple is a licensed psychologist with a special interest in the higher, seldom understood powers of the mind. He has written five books using his research to motivate individuals to achieve greatness by utilizing the power within themselves:  https://www.amazon.com/Inner-Manager-Mastering-Business-Second/dp/1537744712/ref=sr_1_2?crid=XMJ4F15FNUFT&keywords=inner+manager+and+dalrymple&qid=1640537753&s=books&sprefix=inner+manager+and+dalrymple%2Cstripbooks%2C55&sr=1-2 (The Inner Manager); https://www.amazon.com/Days-Creative-Power-Unlock-Genius/dp/1539059537/ref=sr_1_1?qid=1640538080&refinements=p_27%3ADr.+Ron+Dalrymple&s=books&sr=1-1&text=Dr.+Ron+Dalrymple (8 Days to Creative Power);https://www.amazon.com/Love-You-God-Dr-Dalrymple/dp/0935882065/ref=sr_1_4?qid=1640538105&refinements=p_27%3ADr.+Ron+Dalrymple&s=books&sr=1-4&text=Dr.+Ron+Dalrymple ( I Love You, God);  https://www.amazon.com/Quantum-Field-Psychology-Second-Particle-ebook/dp/B07M73PFZJ/ref=sr_1_3?qid=1640538105&refinements=p_27%3ADr.+Ron+Dalrymple&s=books&sr=1-3&text=Dr.+Ron+Dalrymple (Quantum Field Psychology,) and Taming the Menagerie: Mind Games People Play. Dr. Dalrymple also produced a film about the discovery of Quantum Field Psychology, Paradise Found 2015; and recently released his new film, https://www.youtube.com/watch?v=amWFOWUBQyI (The Endless Question (2020).)  Quantum Field Psychology is a whole new approach to psychology, integrating the major fields of psychology with Eastern and Western philosophies, quantum physics and topological mathematics.  This sounds confusing but is not, it is simply a whole new paradigm of thought that integrates these disparate areas of research into a new formulation of ideas, and he tries to make it simple. Related Resources:Contact Dr. Ron and connect with him on https://www.linkedin.com/in/dr-ron-dalrymple-620a2a29/ (LinkedIn), https://www.facebook.com/ron.dalrymple.1 (Facebook), and https://twitter.com/DrRonDalrymple (Twitter). Learn more about quantum field psychology in the...

View Details

AMBITIONSome employees have it. Some employees don’t. While some managers fear ambitious employees, today’s guest Cheryl Johnson literally wrote the book on it and says your employee’s ambition is really the key to your business success and she explains how you can harness it. What You’ll Discover About Ambition (highlights & transcript):https://businessconfidentialradio.com/how-encouraging-ambition-transforms-employees-from-ordinary-extraordinary/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Why ambition is often missing in employees 
• How organizations dampen employee ambition and trust 
• How fear of failure crushes ambition 
• How to encourage employee ambition and initiative
• The pivotal connection between ambition and confidence 
• How better on-boarding and managing expectations builds confidence, initiative, ambition and trust 
• How businesses can hire for good, not ruthless, ambition
• The single most important thing managers need to know about ambition 
• And much MORE.   ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Cheryl JohnsonCheryl Johnson is a performance solution specialist with more than 20 years of experience in coaching, learning, development, and workplace training performance. With her pioneering attitude, she has made substantial contributions in the area of learning with an emphasis on behavioral change. Cheryl has been recognized as a leader in the architecture and design of interactive multimedia learning systems and strategies. She was also published by well-known educational psychologist Michael Allen in his 2012 e-Learning Annual. She has dedicated her life to developing learning solutions that drive performance at work and in one’s personal life.  In the late 1990s, Cheryl embarked on a journey to create a distance learning program for people using voice recognition technology because it was not cost-effective to train individuals one at a time in remote areas. The technical aspect of the program was primarily developed by a friend and peer and eventually patented. This program is still widely used today in various forms by voice recognition software companies to teach people to use the technology effectively. In the early 2000s, online learning became a much more widely used means of delivering education, and it turned out Cheryl and her friend had been trendsetters.  Cheryl implemented one of the first learning management systems (LMS) in 2005. This LMS has undergone rapid change over the years and is still a critical piece of most organizations’ learning programs. She continues to work with a multitude of vendors to implement their technology.  She went back to school in 2008 to learn more about the world of gaming to ensure her knowledge of how to build effective learning using games was up to par before the rush to incorporate gaming into the corporate learning space was introduced. From 2010–2015, Cheryl spent time fine-tuning the skills she developed over the years and experimenting with various implementations in her environment and at different workplace locations to iron out the wrinkles. She has been actively involved in writing about the future of learning and delivering workshops to prepare interested instructional designers for the coming tsunami of change in the learning world. Related Resources:Contact Cheryl and connect with her on https://linkedin.com/in/rwltech (LinkedIn) and her business https://smartlearningforbusinesssuccess.com/ (website). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential...

View Details

Golden Business OpportunitySeizing a golden business opportunity is every entrepreneur’s dream. But how do you do it? Derrick Butler, Founder and CEO of Krisspi Technologies shares his remarkable entrepreneurial success story, from what inspired him to what he learned on his incredible journey. What You’ll Discover About a Golden Business Opportunity (highlights & transcript):https://businessconfidentialradio.com/?p=155843&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Inspiration for his golden business opportunity [01:21]
• 2 Personal habits that turn a golden business opportunity into success [05:09]
• Leadership challenges of executing a golden business opportunity [07:57]
• Strategically tapping your network [09:05]
• Lessons learned from the golden business opportunity journey [12:17]  * How startups can optimize their own golden business opportunity [14:58]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Derrick ButlerDerrick Butler is originally from Columbus, Georgia, and grew up in a military and entrepreneurial household, where his father was an officer in the Army for 30 years, and his mother was a licensed barber and a publisher. Derrick chose business as a career path early, as he began working in his mother’s business at the age of 11. Growing up in the business world gave Derrick a passion for Entrepreneurship, and he believed that a degree in business was a necessity to achieve success. Derrick graduated college with his Bachelor of Science in Business, and then attended Saint Mary’s College to complete his Executive MBA. Derrick is currently the Founder/CEO of https://www.krisspi.com/ (Krisspi Technologies,) an application-based company that connects barbers and hairstylists with clients who need hair services at home, office, or hotel. Krisspi is like “Uber” for barbers and hairstylists. Krisspi has received national press in Digital Journal, PR Underground, and most recently on the digital news site Recently Heralded. Derrick is married with (5) five kids, and an avid speaker/coach. Related Resources:Contact Derrick and connect with him on https://facebook.com/Krisspi4life (Facebook,) https://twitter.com/Krisspi4life (Twitter,) andhttps://instagram.com/Krisspi4life ( Instagram). Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Business Exit StrategyDo you have a realistic exit strategy for your business? One that will give you financial security? Or do you just plan to turn the lights off one day, unplug your computer and call it quits? Or maybe you’re not sure. Well, if you want more financial security than cashing your last paycheck, you’ll love today’s guest, Ashley Micciche – CEO of True North Retirement Advisors. What You’ll Discover About a Business Exit Strategy (highlights & transcript):https://businessconfidentialradio.com/?p=155623&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Best time line for developing a business exit strategy [01:23]
• How to control your business exit strategy [03:50]
• Maintaining confidentiality while planning a business exit strategy [07:02]
• 4 Financial items to include in a business exit strategy for financial security [10:26]
• Most common business exit strategy hiccups [15:12]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Ashley MiccicheAshley Micciche is the co-owner and CEO of http://www.truenorthra.com/ (True North Retirement Advisors,) a family-run advisory firm. She specializes in the unique needs and challenges that business owners face, and helps them create highly customizable, successful exit plans. A frequent podcast guest and experienced onstage speaker, Ashley is not your typical financial presenter. Her podcast, https://podcasts.apple.com/us/podcast/retirement-quick-tips-with-ashley/id1441910158 (The One Minute Retirement Tip), has over 170,000 lifetime downloads. As a four-time humorous speech champion, she brings her award-winning style to delight and engage audiences. Related Resources:Contact Ashley and connect with her on http://www.linkedin.com/in/ashley-micciche (LinkedIn), http://www.facebook.com/truenorthretirement (Facebook), and http://www.youtube.com/TrueNorthRetirement (YouTube). Don’t forget to check out her podcast https://podcasts.apple.com/us/podcast/retirement-quick-tips-with-ashley/id1441910158 (The One Minute Retirement Tip) and True North’s free https://truenorthretirementadvisors.com/valuemybusiness/ (Business Valuation Tool.) Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Thrive Amid UncertaintyHow to thrive amid uncertainty is a perennial question. Add a financial crisis or a health crisis like Covid to the mix and you’ve really got a hot mess on your hands. So how do you keep your head up and continuously thrive amid uncertainty? Meridith Elliott Powell, author of https://www.amazon.com/Thrive-Strategies-Uncertainty-Competitive-Advantage-ebook/dp/B08XBN7SDN/ref=sr_1_1?crid=1M6QCDA7N3UBC&keywords=meridith+elliott+powell&qid=1637754768&qsid=132-4129588-0921720&s=books&sprefix=meridith+el%2Caps%2C156&sr=1-1&sres=B08XBN7SDN%2CB0047T7G0M%2C1906403961%2C1946225150%2C1469961776%2C1628652721%2C1935733249%2C1935733311%2C1640953809%2CB01N8UARQI%2C1888970022%2C1941478816%2CB08K58STV7%2CB08JJTDGGG%2C813093048X (Thrive: Strategies to Turn Uncertainty into Competitive Advantage,) offers insights based on her research of the oldest, continuously running businesses on the planet. What You’ll Discover About How to Thrive Amid Adversity (highlights & transcript):https://businessconfidentialradio.com/?p=154628&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Inspiration for Meridith’s book Thrive [01:25]
• 9-Step strategy necessary to thrive amid uncertainty [03:39]
• How to focus on opportunities and thrive amid uncertainty [09:44]
• Role of relentless vision to thrive amid uncertainty [10:57]
• Researching the businesses who thrive amid uncertainty [15:33]
• What today’s businesses need to focus on the thrive amid uncertainty [19:32]
• The role of luck in business [22:09]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Meridith Elliott PowellVoted one of the Top 15 Business Growth Experts, Top Sales Experts by LinkedIn, and Top 41 Motivational Sales Speakers. Meridith has a cutting-edge message, rooted in real-life examples and real-world knowledge. She is the author of six books, including https://www.amazon.com/Best-Sales-Book-Ever-Leadership-ebook/dp/B07TDG29WQ/ref=sxts_entity_rec_bsx_s_def_r00_t_aufl?crid=1M6QCDA7N3UBC&cv_ct_cx=meridith+elliott+powell&keywords=meridith+elliott+powell&pd_rd_i=B07TDG29WQ&pd_rd_r=522d6ee1-cc83-4583-bb11-711d5704260c&pd_rd_w=AEwls&pd_rd_wg=8fwIE&pf_rd_p=7b65f550-ae72-40a7-86e4-c165711b4536&pf_rd_r=6C6RDTXNYXAP342YM4GE&qid=1637754768&s=books&sprefix=meridith+el%2Caps%2C156&sr=1-4-ef9bfdb7-b507-43a0-b887-27e2a8414df0 (“Cut Through The Excuses – Send Sales Through The Roof” ), and her latest https://www.amazon.com/Thrive-Strategies-Uncertainty-Competitive-Advantage-ebook/dp/B08XBN7SDN/ref=sr_1_1?crid=1M6QCDA7N3UBC&keywords=meridith+elliott+powell&qid=1637752474&qsid=132-4129588-0921720&s=books&sprefix=meridith+el%2Caps%2C156&sr=1-1&sres=B08XBN7SDN%2CB0047T7G0M%2C1906403961%2C1946225150%2C1469961776%2C1628652721%2C1935733249%2C1935733311%2C1640953809%2CB01N8UARQI%2C1888970022%2C1941478816%2CB08K58STV7%2CB08JJTDGGG%2C813093048X (“Thrive: Strategies To Turn Uncertainty To Competitive Advantage.”) Meridith is regularly featured in publications such as Forbes, Fast Company, Inc., and Investment News, among others. High energy and highly interactive, Meridith’s helps leaders and business owners learn the new rules of success today, and the strategies they need to build their business, engage their team, and leave their competition in the dust. Meridith is a Certified Speaker Professional, a designation held by less than twelve percent of professional speakers, as well as a Certified Virtual Presenter, having passed the rigorous certification standards to achieve this designation. In her highly engaging keynote-speaking sessions, Meridith shows her audiences how to attract more business, retain top talent, and leap...

View Details

Influential Leadership SkillsTips for developing influential leadership skills are not often talked about in the workplace yet they’re often what hold women back from achieving next-level leadership career success according to Lisa Anderson, author of Invisible Professional to Influential Leader.   What You’ll Discover About Influential Leadership Skills (highlights & transcript):https://businessconfidentialradio.com/?p=146950&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Where women often fall short on influential leadership skills [02:00]
• How to handle naysayers when building influential leadership skills [04:31]
• How to handle bullies when building influential leadership skills [07:19]
• How to outmaneuver office politics when building influential leadership skills [08:27]
• 2 Things that can derail women's ability to develop more influential leadership skills [11:56]
• Action and reflection exercises designed to help build more influential leadership [15:37]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Lisa AndersonLisa Anderson is the President of https://www.positivelyinpursuit.com/ (Positively in Pursuit, LLC). Lisa is a certified Leadership/Career Coach who also has 25 years of HR experience. Her coaching business focuses on women in leadership who want to intentionally work on finding their leadership voice, building their leadership courage, and increasing their leadership (executive) presence so that they can propel their careers. Her new book https://www.amazon.com/Invisible-Professional-Influential-Leader-Anderson/dp/0578767082/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=&sr= (Invisible Professional to Influential Leader) is a leadership tip book for women leaders who want to lead confidently and authentically.  Lisa still works full-time in Corporate America as a Chief HR Officer (CHRO) for a technology company. She has worked at every level of HR starting her career as a Recruiter and moving up the corporate ladder to HR Manager, Director, Vice President, and Chief HR Officer (CHRO). She knows what it takes to grow a career. She works with her clients on next level career success, leadership branding, and strategic career positioning.   Lisa holds a Master’s degree in Human Resource Management from Troy State University and a BBA (Bachelors of Business Administration) degree from James Madison University. She holds several HR certifications. She’s a Certified Professional Coach (CPC) and is also certified in Energy Leadership (ELI-MP).  Related Resources:Contact Lisa and connect with her on https://www.linkedin.com/in/lisa-anderson-sphr-shrm-scp-cpc/ (LinkedIn), https://facebook.com/positivelyinpursuit (Facebook), https://twitter.com/PositivelyPsuit (Twitter), and https://instagram.com/positivelyinpursuit (Instagram). Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥...

View Details

Improve Workplace ProductivityLooking to improve your workplace productivity? Tried investing in technology and getting minimal return on your investment? Tim Ringo offers a unique perspective on how engaged employees harness smart technology and transform the workplace and how you can use those strategies to improve workplace productivity in your business. What You’ll Discover About How to Improve Workplace Productivity (highlights & transcript):https://businessconfidentialradio.com/?p=48918&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• What workplace productivity problems need improving [01:21]
• Conquering technology overwhelm to improve workplace productivity [02:48]
• Improving workplace productivity with human-centric technology [04:44]
• What makes technology human-centric [05:23]
• How to get employee buy-in to improve workplace productivity [07:43]
• How Main Street businesses can improve workplace productivity [10:01]
• The leadership mindset shift necessary to improve workplace productivity [11:59]
• Better hiring practices that improve workplace productivity [14:18]
• How to handle the dilemma of waning employee enthusiasm [18:45]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Tim RingoTim Ringo, Chartered FCIPD, is an author, speaker and executive board advisor on topics related to HR and Human Capital. His latest book is https://www.amazon.com/Solving-Productivity-Puzzle-Individual-Performance/dp/1789664748/ref=sr_1_1?keywords=tim+ringo&qid=1636971967&qsid=132-4129588-0921720&s=books&sr=1-1&sres=1789664748%2C1416555900%2C1422166392%2CB008GS93OM%2C1435110072%2C1574416723%2C1982124199%2C1476780250%2C1439132917%2C0743471644%2CB08KYW1FZ9%2C0571342663%2CB00AP9477S%2C1952106338%2C0988536811%2CB09555GFRG (Solving the Productivity Puzzle). Tim is a former senior executive at Accenture, IBM and SAP. He has over 30 years’ experience as a senior executive in the HR Consulting and HR Software industry. He has architected and led some of the largest and most successful HR change programs in North America, Europe, Asia and the Middle East. His background and deep expertise give him a unique perspective on how engaged people harnessing smart technology is transforming the world of work. He began his career in Andersen Consulting (now Accenture) in 1990 where he was Managing Director, in Accenture’s Talent and Organization, Service Line. In 2006, he was recruited to IBM Global Business Services where he led IBM’s global Human Capital Management (HCM) consulting practice. He was most recently Vice President, SAP SuccessFactors for Europe, Middle East and Africa. He led SuccessFactors’ HR Advisory teams across the region. In January 2021, Tim was named “Most Outstanding HR Consultant & Conference Speaker 2021 – UK” by Corporate Vision Magazine Tim has a Bachelor of Science in Business Administration from the Max M. Fisher College of Business, The Ohio State University. He is also a Chartered Fellow of the CIPD. Related Resources:Contact Tim and connect with him on https://www.linkedin.com/in/tim-ringo-chartered-fcipd-90a0a56/ (LinkedIn), and https://twitter.com/ringouk (Twitter). Below are links to some platforms for the SMB market Tim promised to share that are powerful HCM/Analytics platforms and are relatively inexpensive and easy to use. Uzio (just a few dollars a month for each employee) https://www.uzio.com/ (https://www.uzio.com/) Sage People https://peoplemanagingpeople.com/go/hcm-software-vendors-sage-people/ (https://peoplemanagingpeople.com/go/hcm-software-vendors-sage-people/) Bamboo HR https://www.bamboohr.com/ (https://www.bamboohr.com/) Bob (by HiBob) https://www.hibob.com/ (https://www.hibob.com/)...

View Details

MAGICAL CUSTOMER EXPERIENCEDoes creating a magical customer experience sound like a bunch of marketing pie in the sky? Well, today’s guest is a Disney management alum, and he says that you don’t need a roller coaster or nightly fireworks to create a magical customer experience. So stay tuned and let’s find out how. What You’ll Discover About the Magical Customer Experience (highlights & transcript):https://businessconfidentialradio.com/?p=126307&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Unpacking the magical customer experience [01:26]
• How to adopt the magical customer experience for your business [04:25]
• How small gifts create a magical customer experience and increase revenue [07:28]
• How to get ideas for making your own magical customer experience [08:28]
• How Disney’s Law of Unlimited Abundance fits into the magical customer experience [12:05]
• How to keep new hires from ruining the magic [15:10]
• Salvaging the magical customer experience when things go wrong [17:17]
• 2 ways businesses diminish the magical customer experience [20:07]
• And MUCH more.  ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Vance MorrisVance spent 10 years working for the mouse at Walt Disney World in Orlando Florida. He started his career at Disney on the Opening Team of the Yacht & Beach Club Resorts, and progressed through the management ranks as a Night Club Manager at Pleasure Island, Service Trainer aboard the Empress Lily, and on the revitalization team of the Contemporary Resort in the mid-90’s. It was at the Contemporary that Vance got his crowning achievement, Designing, Opening and Operating Chef Mickey’s, Disney’s flagship Character Dining Experience. After leaving Disney, (yes people do leave) he utilized his skills to rescue or improve many of America’s companies and government agencies. His clients included Legal Seafoods, Tyson, NASA, Rain Forest Café, Compass Group, The Executive Office of the President of the United States, The Smithsonian and the Kennedy Center for the Performing Arts. Tiring of corporate life, Vance opened his own Bricks & Mortar Business in 2007. After meteoric growth of his service business, other entrepreneurs began to seek him out for advice and counsel. This spawned his next business, http://www.deliverservicenow.com/ (Deliver Service Now!), consulting and coaching other companies on how to create and implement Disney style service and then apply Direct Response Marketing to profit from it. Vance Morris has shared the stage with many of the premier marketers and service professional in the world; Dan Kennedy, Joe Polish, Bob Brown, Lou Ferrigno, Dean Jackson, Charles Henning, Lee Cockerell, and Meg Crofton. 2015-2019 Longest Reigning Marketer of the Year, GKIC & Dan Kennedy Award Winner Related Resources:Contact Vance and connect with him on http://www.linkedin.com/in/vancemorris (LinkedIn), https://www.facebook.com/DeliverServiceNow (Facebook), and https://twitter.com/DlvrProfitsNow (Twitter.) Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube),...

View Details

Resilient TeamsResilient teams are the ones that are able to adapt and even thrive in during tough times, such as the Covid pandemic. But just as everyone likes to think they are the best drivers on the road, the best parents, or the best business leaders, you never really know until you’re put to the test and a business crisis is a heck of a time to find our your business team is really not as resilient as you thought they were. My next guest, Lisa Koss is a developmental coach and author of https://www.amazon.com/Leading-Learning-Managers-Developmental-Commitment-ebook/dp/B08HX8R8RQ/ref=sr_1_2?dchild=1&keywords=koss+and+leading+for+learning&qid=1632689943&s=books&sr=1-2 (Leading for Learning: How Managers Can Get Business Results Through Developmental Coaching and Inspire Deep Employee Commitment) who can help you turn that wishful thinking into reality with time tested tips on how to create remarkably resilient teams. What You’ll Discover About Resilient Teams (highlights & transcript):https://businessconfidentialradio.com/?p=109967&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• What does it mean to have resilient teams [01:26]
• What the most successful business leaders do to build resilient teams [03:36]
• Where to start developing more resilient teams [06:06]
• How recognizing changing group dynamics and managing expectations aids resilient teams [07:33]
• How safe spaces create new team dynamics and more cohesion [10:11]
• The role of developmental coaching in creating more resilient teams [12:04]
• Key characteristics of resilient teams [20:45]
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Lisa KossLisa J. Koss is the co-founder and a partner at Ontos Global. She has 25 years’ experience in global leadership, team development, talent management, executive coaching and design, and organizational change initiatives. Her proprietary coaching model has been taught in 9 different languages across the globe. Her clients include Kaiser Permanente, ITT, Xylem, British Petroleum, Honeywell, Hewlett Packard, General Electric, Ernst & Young, and many more. She lives in the San Francisco Bay Area in California. Her new book is https://www.amazon.com/Leading-Learning-Managers-Developmental-Commitment/dp/0367534835 (Leading for Learning: How Managers Can Get Business Results through Developmental Coaching and Inspire Deep Employee Commitment). Learn more at https://ontosglobal.com/team/lisa-koss/ (ontosglobal.com/team/lisa-koss) Related Resources:Contact Lisa and connect with her on https://www.linkedin.com/in/lisakoss/ (LinkedIn), https://facebook.com/lisakoss11 (Facebook,) https://twitter.com/ONTOSglobal (Twitter,) and https://instagram.com/lisajkoss (Instagram). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Racial Bias in the WorkplaceRacial bias in the workplace is an open secret to those who experience it and a symptom of willful blindness to those who inflict it. It’s a serious problems. Today’s guest, Daralyse Lyons is an activist who works tirelessly to shine a spotlinght on these issues and offer solutions on how to start fixing it. What You’ll Discover About Racial Bias in the Workplace (highlights & transcript):https://businessconfidentialradio.com/?p=109125&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• What most people fail to grasp about diversity [01:45]
• How to calm fears about diversity in the workplace [05:23]
• What it means to “do the work in a meaningful way” [08:59]
• How experiencing racial bias in the workplace is multilayered [11:23]
• Proactive steps employees can take to reduce racial bias in the workplace [13:05]
• Proactive steps employers can take to reduce racial bias in the workplace [14:37]
• The role of microaggressions in contributing to racial bias in the workplace [17:38]
• How start-ups and small businesses can support diversity, equity and inclusion [19:23]
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Daralyse LyonsDaralyse Lyons, aka the Transformational Storyteller, is a journalist, an actor, and an activist. She has written more than two dozen full-length books, a handful of short stories, and countless articles, performed in various plays and in improv comedy shows. A member of the National Association of Black Journalists (NABJ) and a summa cum laude graduate of NYU, with a double-major in English and Religious Studies and a minor in History, she is passionate about exposing the painful side of history, the side that is not written by oppressors. Through her studies, she has come to see the beautiful and overlapping philosophies of Judaism, Islam and Christianity and wonders why people so often use religion as a battering ram, instead of a source of solace and support. As a Biracial woman, she has made it her mission to stand for a more integrated world. As a sexually fluid person who has had relationships and experiences with both men and women, she has had to find her place amidst a multitude of communities that attempt to erase her orientation and has been a voice within the darkness. After writing an award-winning children’s book (I’m Mixed!) about embracing her multiethnic heritage, Daralyse found her passion and her purpose educating others about the need to embrace all aspects of themselves. Since then, she has written and spoken extensively on the subject of diversity. Her perspective is one that looks to acknowledge the past while refusing to become incapacitated by it. As a Biracial, multiethnic and sexually fluid woman, she is uniquely empowered to use her seemingly disparate background as a catalyst for cross-cultural understanding. Related Resources:Contact Daralyse and connect with her on https://www.facebook.com/TheTransformationalStoryteller/ (Facebook,) https://twitter.com/daralyselyons (Twitter,) and https://www.instagram.com/daralyselyons/ (Instagram )as well as hear her https://www.daralyselyons.com/demystifying-diversity (Demystifying Diversity podcast). Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as...

View Details

Negotiation Head TripsNegotiation head trips can take you down a dark hole that can not only jeopardize your deals but also your future. If you’d like more control over the negotiation process, stay tuned for my next guest, he’s the author of Negotiating From the Inside Out with some fascinating tips for how to neutralize those nasty negotiation head trips and win more often. What You’ll Discover About Negotiation Head Trips (highlights & transcript):https://businessconfidentialradio.com/?p=108941&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The 3 types of negotiators [01:04]
• How to rate yourself as a negotiator [03:17]
• The different types of negotiation head trips [07:40]
• The “Your competition is cheaper” tactic [08:31]
• The “Flinch” tactic [09:17]
• The “Contract fait accompli” tactic [09:39]
• The “Escalation” tactic [10:28]
• The Karpman drama triangle of negotiation head trips [11:27]
• Effective tactics for neutralizing negotiation head trips [14:53]
• Most common and easiest negotiation mistakes [20:51]
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Clint BabcockWith over 25 years of sales, leadership, and negotiation experience, Clint Babcock has worked with senior executives at companies in a wide range of industries to help them strategically build their sales forces. A Sandler-certified trainer, he has helped hundreds of sales teams and thousands of salespeople to improve performance and retain margin. Babcock’s career background includes top performances in sales, negotiating, business development, operations, and training and development. He has a degree in finance, and takes pride in keeping himself, his clients, and his students numbers focused. For more information, please visit https://www.Sandler.com (www.Sandler.com). Related Resources:Contact Clint and connect with him on https://www.linkedin.com/in/tampasalestraining/ (LinkedIn).  Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Introverts at WorkAre the introverts at work people who are outside your inner circle? The ones you quietly let do their work like Old Faithful? Or are the introverts at work the hidden powerhouses and secret weapons on your team? Steve Friedman, a self-proclaimed introvert and author of In Search of Courage: An Introvert’s Story, helps us explore these paths and pulls back the curtain on the myths and stereotypes surrounding introverts. What You’ll Discover About Introverts at Work (highlights & transcript):https://businessconfidentialradio.com/?p=107427&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• What it means to be an introvert at work [01:17]
• The 5 phases of introversion [04:20]
• How to know if you’re one of the introverts at work [07:34]
• Biggest myth about introverts at work [09:34]
• How introverts at work can get the recognition they deserve [10:46]
• What is often misunderstood about introverts at work [13:40]
• What introverts at work can do to bust common stereotypes about introversion [24:44]
• How introverts at work can benefit from diversity trends [15:53]
• The worst thing leaders do when managing introverts at work [16:59]
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Steve FriedmanSteve Friedman is determined to champion a more authentic and successful life for introverts. After struggling for decades as an introvert in the corporate world, he began to learn about introversion while writing his memoir, http://www.beyondintroversion.com/book (In Search of Courage: An Introvert’s Story). Friedman now provides inspirational posts, insightful quizzes, and informational resources for introverts at work and at home through his weekly blog at https://www.beyondintroversion.com/ (BeyondIntroversion.com). He met his love, Jennifer, in Houston, Texas. Together, they have raised three amazing children, Gwendolyn, Madolyn, and Noah. They have all traveled the world and are now enjoying time hanging around the house together.  Related Resources:Contact Steve and connect with him on http://www.linkedin.com/in/steve-friedman-1295a5a2 (LinkedIn), https://www.facebook.com/BeyondIntroversion (Facebook), http://www.pinterest.com/bintroversion (Pinterest) and https://www.youtube.com/channel/UClPbxNwmuTdFCOY5oIi18CA (YouTube). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

SUCCESFULLY SCALE A BRANDFiguring out how to successfully scale a brand is much easier said than done. Not everyone has $20 million to build their food, beverage or beauty brand. Today’s guest, Dr. James Richardson, author of Ramping Your Brand, has extensive experience scaling products in the consumer-packaged goods industry and offers valuable insights on what works and what doesn’t. What You’ll Discover About How to Successfully Scale a Brand (highlights & transcript):https://businessconfidentialradio.com/?p=107383&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How connection and habits are the key to successfully scale a brand [01:38]
• The illusion of innovation [03:32]
• The role of packaging if you want to successfully scale a brand [06:00]
• How appealing to a mass market to successfully scale a brand requires more than a mission [07:09]
• The critical role of consumer feedback [09:32]
• Why you must sell strategically to successfully scale a brand [11:56]
• How small and early stage businesses can successfully scale a brand [14:49]
• Commercialization challenges that create barriers to entry [16:52]
• Best Practices to successfully scale a brand [20:02]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Dr. James RichardsonDr. Richardson is the founder of http://www.premiumgrowthsolutions.com/ (Premium Growth Solutions), a strategic planning consultancy for early-stage consumer-packaged goods brands. As a professionally trained cultural anthropologist turned business strategist, he has helped more than 75 CPG brands with their strategic planning, including brands owned by Coca-Cola Venturing and Emerging Brands, The Hershey Company, General Mills, Kraft Foods, ConAgra Brands, and Frito-Lay as well as emerging brands such as Once Upon a Farm, Peatos, Ithaca Hummus, Mother Kombucha, Rebel Creamery, zaca recovery, and others. James is the author of https://www.amazon.com/Ramping-Your-Brand-Killer-Growth/dp/1733444602/ref=sr_1_1?dchild=1&keywords=ramping+your+brand&qid=1631648730&s=books&sr=1-1 (Ramping Your Brand: How to Ride the Killer CPG Growth Curve), the #1 Best-seller in Business Consulting on Amazon. He also hosts his own podcast—Startup Confidential, and his thoughts appear regularly in industry publications such as Foodnavigator.  Related Resources: Contact James and connect with him on https://www.linkedin.com/in/premiumgrowthsolutions/ (LinkedIn). For many small and early-stage businesses, scaling a brand is in essence scaling their entire business. For additional insights on scaling a business, listen to Jan Cavelle’s interview https://businessconfidentialradio.com/reliable-ways-beat-the-odds-successfully-scale-your-business (Reliable Ways to Beat the Odds and Successfully Scale Your Business) . Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥...

View Details

More Strategic AlignmentThe need for more strategic alignment is probably the answer if you’re experiencing hit or miss business growth. Today’s guest, Art Johnson, author of The Art of Alignment: A Data-Driven Approach to Lead Aligned Organizations, has the helpful tips you need to achieve the reliable growth and prosperity you deserve. What You’ll Discover About More Strategic Alignment (highlights & transcript):https://businessconfidentialradio.com/?p=107338&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How business cultures get out of alignment [01:32]
• How to hire the right employees for more strategic alignment [03:17]
• How employee-buy-in and commitment produces more strategic alignment [06:38]
• The leadership traits needed to achieve more strategic alignment [10:06]
• The role of employee empowerment in achieving more strategic alignment [13:20]
• The 9 pillars of alignment from “The Art of Alignment” [15:44]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Art JohnsonArt Johnson is CEO of Infinity Systems, Inc., a management consulting firm where he helps leaders identify and rectify organizational misalignment. Previously, he implemented a strategic plan to improve alignment at Medtronic, the world’s largest medical technology company, enabling it to grow top-line revenue by 13 percent year-over-year in a flat market. His new book is https://www.amazon.com/Art-Alignment-Data-Driven-Approach-Organizations/dp/1641464925/ref=sr_1_2?dchild=1&keywords=Art+of+Alignment&qid=1611179373&s=books&sr=1-2 (The Art of Alignment: A Data-Driven Approach to Lead Aligned Organizations) (Made for Success Publishing, Feb. 16, 2021). Learn more at https://orgametrics.net/theartofalignment (orgametrics.net/theartofalignment).  Related Resources:Contact Art and connect with him on https://www.linkedin.com/in/arthurwjohnson/ (LinkedIn) and https://twitter.com/ArthurWJohnson (Twitter). To hear more about how to improve employee buy-in and commitment, listen to Sean Field’s interview https://businessconfidentialradio.com/how-to-get-more-employee-buy-in-and-commitment-for-what-management-wants-to-do (How to Get More Employee Buy-in and Commitment For What Management Wants to Do ). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube)d https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Data-Backed DecisionsData-backed decisions have an air of authority and legitimacy about them that shooting from the hip definitely does not. But today’s guest, Ruben Ugarte, author of Data Mirage, says too many companies fail to use their data properly. Is this happening in your organization? What You’ll Discover About Data-Backed Decisions (highlights & transcript):https://businessconfidentialradio.com/?p=106646# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How to be more strategic in collecting data for data-backed decisions [01:31]
• Best way to think about data to improve data-backed decisions – a framework [02:37]
• How KPIs can be misleading [04:30]
• 3 Common problems that thwart data-backed decisions [05:56]
• What small business owners need to consider to improve data-backed decisions [08:35]
• What The Data Mirage teaches about data-backed decision making [11:31]
• How small business owners can get more disciplined and focused in their data-backed decisions [13:13]
• How to trust your data for better data-backed decisions [16:36]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Ruben UgarteRuben Ugarte is founder of Practico Analytics, providing expertise in data analytics. He has worked with companies on five continents and in all company stages, helping them to use data to make higher quality decisions, boost performance, increase profitability and make their teams world-class. He maintains a https://rubenugarte.com/practicos-insight-of-the-week/ (popular blog) with more than 100,000 readers. His new book is https://www.amazon.com/Data-Mirage-Companies-Actually-Their-ebook/dp/B08TTCV2YH/ref=sr_1_2?dchild=1&keywords=Data+Mirage&qid=1612548810&s=books&sr=1-2 (The Data Mirage: Why Companies Fail to Actually Use Their Data) (Business Expert Press, January 22, 2021). Related Resources:Connect with Ruben on https://www.linkedin.com/in/rubenugarte/ (LinkedIn), http://twitter.com/ugarterd (Twitter), and https://www.youtube.com/c/Practicoanalytics%20 (YouTube). Also read his https://rubenugarte.com/practicos-insight-of-the-week/ (popular blog). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Successfully Scale Your BusinessHow do you successfully scale your business once your business has a market for its goods or services and your focus shifts to growth? Today’s special guest, Jan Cavelle, has built a multi-million turnover business and has some time-tested tips so you too can successfully scale your business. What You’ll Discover About How to Successfully Scale Your Business (highlights & transcript):https://businessconfidentialradio.com/?p=105671&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Jan Cavelle’s personal success story of how to successfully scale your business [01:20]
• Drifting vs. planning when attempting to successfully scale your business [02:53]
• How instead of successfully scaling your business you could be ruining it [07:43]
• Highlights from Scale for Success book [10:37]
• How necessity became the mother of invention [15:42]
• The most valuable tip for how to successfully scale your business [16:47]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Jan CavelleJan is an entrepreneur from the UK who has a few decades of running micro and small businesses behind her. She is very familiar with all the challenges that go with that, having started one from the kitchen table when her children were small and she was a single mother, to go on to build that into a multi-million turnover business. Jan has put her entrepreneurial experiences together with her passion for writing together a book aimed at helping entrepreneurs to grow their businesses during the big leap of 1-10m. The book is called https://www.amazon.com/Scale-Success-Insights-Growing-Business/dp/1472985559/ref=sr_1_1?dchild=1&keywords=SCALE+FOR+SUCCESS+AND+CAVELLE&qid=1631306843&s=books&sr=1-1 (Scale for Success) and it now out in the UK from Bloomsbury, with early July publication in the US and Australia. Related Resources:Contact Jan and connect with her onhttps://www.linkedin.com/in/jancavelle/ ( LinkedIn), https://www.facebook.com/JanCavelleWriter (Facebook), https://twitter.com/jancavelle (Twitter), and https://twitter.com/jancavelle (Instagram). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Missed Sales OpportunitiesCould you be ignoring changes in buyer behavior and accidently creating missed sales opportunities? What if you could capture those missed sales opportunities that are hiding in plain view? Today’s special guest, Liz Harr, co-author of Inside the Buyer’s Brain offers some tips on how to do exactly that. What You’ll Discover About Missed Sales Opportunities (highlights & transcript):https://businessconfidentialradio.com/?p=106205&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Why identifying missed sales opportunities requires getting inside the buyer’s brain [01:12]
• Common missed sales opportunities signals [03:10]
• The top overlooked buyer criteria that results in missed sales opportunities [05:40]
• How understanding the stages of the buyer’s journey helps avoid missed sales opportunities [07:30]
• Two important research finds on how buyer behavior has changed [11:01]
• How to prove your expertise and side-step missed sales opportunities [14:53]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Liz HarrElizabeth Harr is an accomplished entrepreneur and executive specializing in brand management and growth strategies for professional services firms. A partner at Hinge, she leads Hinge’s business development team, helping businesses solve critical marketing and brand-related challenges. Prior to joining Hinge, Elizabeth co-founded a Microsoft solutions provider company and grew it into a thriving organization that became known for its expertise in Microsoft customer relationship management. Elizabeth has co-authored several books and reports published by the Hinge Research Institute, including The Visible Expert®, Inside the Buyers Brain, The Social Media Guide for Professional Services, How Buyers Buy and Online Marketing for Professional Services and regularly contributes to Hinge’s company blog and numerous professional services publications. She was a featured speaker at Processia’s DRIVE 2021 event, where she also led a session on the central tenets of professional services marketing, how to promote expertise, and cultivating a marketing culture. She has a Master’s degree in International Economics from Columbia University in New York and a B.A. from University of Missouri – Columbia. Related Resources:Contact Liz and connect with her on http://linkedin.com/in/eharr (LinkedIn), and https://twitter.com/elizharr (Twitter). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Stress and System OverloadAre you experiencing stress and a system overload? If you are, you’re not alone. It’s a big club and getting bigger every day as the business world keeps getting more complicated and taxes our ability to do more with less and less. Today’s special guest, Steven Howard, says we’re often unaware of how stress and multitasking triggers poor thinking, poor decisions and poor outcomes. In our conversation he shares his research and offers tips on how we can flip that script. What You’ll Discover About Stress and System Overload (highlights & transcript):https://businessconfidentialradio.com/?p=105672&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How stress and system overload hijacks decision-making [01:33]
• The difference reacting vs. responding makes in decision-making [02:05]
• Why stress and system overload contribute to drama in the workplace [03:11]
• How to stop the emotional hijacking of the decision-making process [04:37] 
• What to do when your boss creates stress and system overload [08:21]
• What decisions need to be made before you can engage in better thinking [09:38]
• What happens to our brain when exeriencing stress and system overload [11:08]
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Steven HowardSteven is the award-winning author of 21 leadership, business, and motivational books and the editor of nine professional and personal development books in the Project You series. His latest book is https://www.amazon.com/Stress-Anxiety-Impact-Decision-Making-ebook/dp/B08B4XYVV1/ref=sr_1_3?dchild=1&keywords=How+Stress+and+Anxiety+Impact+Your+Decision+Making&qid=1631035036&s=books&sr=1-3 (How Stress and Anxiety Impact Your Decision Making.) His book https://www.amazon.com/Better-Decisions-Thinking-Outcomes-Leadership/dp/1943702233/ref=sr_1_1?dchild=1&keywords=better+decisions+better+thinking+better+outcomes&qid=1631035095&s=books&sr=1-1 (Better Decisions. Better Thinking. Better Outcomes: How to go from Mind Full to Mindful Leadership), received a Silver Award from the Nonfiction Authors Association. He also wrote https://www.amazon.com/s?k=leadership+lessons+from+the+volkswagen+saga&i=stripbooks&ref=nb_sb_noss (Leadership Lessons from the Volkswagen Saga), which won three prestigious publishing industry awards (2017 Independent Press Award, National Indie Excellence Award, and San Francisco Book Festival Award). He is also the author of https://www.amazon.com/Great-Leadership-Words-Wisdom-philosophers-ebook/dp/B07886B6C5/ref=sr_1_2?dchild=1&keywords=great+leadership+words+of+wisdom+and+howard&qid=1631035233&s=books&sr=1-2 (Great Leadership Words of Wisdom.) Howard is well-known and recognized for his truly international and multicultural perspective, having lived in the USA for over 30 years, in Singapore for 21 years, and in Australia for 12 years. He currently resides in Southern California. Related Resources:Contact Steven and connect with him on https://www.linkedin.com/in/stevenbhoward/ (LinkedIn), https://twitter.com/StevenBHoward (Twitter), and https://www.youtube.com/channel/UCuZFGCoUe2jPRxq0e0nhBnw?view_as=subscriber (YouTube). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten...

View Details

Employee Buy-in and CommitmentGetting employee buy-in and commitment can be a HUGE challenge when it involves making changes in the workplace. How do you get you people on board to make it work? That’s exactly what we’re going to talk about with Sean Fields, a licensed professional engineer who has seen first hand what happens to management change initiatives when management fails to get sufficient employee buy-in and commitment. What You’ll Discover About Employee Buy-in and Commitment (highlights & transcript):https://businessconfidentialradio.com/?p=101718&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• 2 Reasons why employee buy-in and commitment can’t be assumed [01:13]
• Importance of anticipating the human cost of change management in getting employee buy-in and commitment [03:13]
• The critical need for having a product-centric perspective [07:30]
• Impact of non-product centric perspectives on employee buy-in and commitment [09:10]
• When to bring employees into the change management conversation to maximize employee buy-in and commitment [10:55] 
• The importance of clearly defining success [12:41]
• The biggest obstacle to getting employee buy-in and commitment [15:55]
• And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Sean FieldsSEAN FIELDS, P.E., LSSBB, MSIE, co-author of https://www.amazon.com/Quantum-Lean-Taking-Systems-Level/dp/1604271752/ref=sr_1_1?dchild=1&keywords=quantum+lean&sr=8-1 (Quantum Lean), has over 30 years of experience in a variety of industries, including oil field equipment manufacturing, food processing, and job shops, working in various phases of business, including the shop floor, quality, safety, and engineering. Sean is a network member of the nonprofit organization BeehiveFund, which assists companies with pro­duction scheduling, inventory control, and developing quality-management systems. He is also a columnist for the Lub­bock Avalanche Journal and a licensed professional engineer in Texas. Related Resources:Contact Sean and connect with him on https://www.linkedin.com/in/sean-fields-21290b45/ (LinkedIn).  Join, Rate and Review:  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Improving Franchise GrowthIf you want to know how to become a thriving franchise superstar by improving franchise growth you’re in the right place because my next guest, Scott Greenberg, literally wrote the book on the subject. Scott is the author of http://www.thewealthyfranchisee.com/ (The Wealthy Franchisee) and he’s here to share some ways for improving franchise growth to help you unlock more wealth and financial security for you, your family and your employees. What You’ll Discover About Improving Franchise Growth (highlights & transcript):https://businessconfidentialradio.com/?p=101470&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The mindset needed to improve franchise growth [01:19]
• Why more respect for hourly workers is necessary for improving franchise growth [03:52]
• How to help employees grow vs. merely directing their work [06:59]
• Improving franchise growth and the irony of customer service [08:38]
• Mind traps that keep you from improving franchise growth [10:42]
• Understanding the dynamics of franchise ownership [14:30]
• The secret sauce to improving franchise growth [15:10]
• And much MORE ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Scott Greenberg Scott Greenberg designs game-changing steps to grow businesses, build high-performing teams and create unforgettable customer experiences. For ten years Scott was a multi-unit, award-winning franchise owner with Edible Arrangements. His operation won international recognition: “Best Customer Service” and “Manager of the Year,” out of more than 1000 locations worldwide. Today he’s a sought-after international speaker, business coach and author with clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and countless other companies in all 50 U.S. states and throughout the world. Going beyond numbers and profits, Scott delves into the human-side of business to help organizations boost performance and make a memorable impact on the lives of customers and employees. He is a VIP contributor to Entrepreneur.com and the author of the book, http://www.thewealthyfranchisee.com/ (The Wealthy Franchisee: Gaming-Changing Steps to Coming a Thriving Franchise Superstar.  )  Related Resources:Contact Scott and connect with him on https://www.linkedin.com/in/scott-greenberg-1b17539/ (LinkedIn), https://www.facebook.com/MotivationalSpeakerScottGreenberg (Facebook), https://twitter.com/GreenbergScott (Twitter), https://www.instagram.com/scottcgreenberg/ (Instagram), and https://www.youtube.com/channel/UCrtq7im7wJJTJXjVN-CARsg (YouTube). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn).

View Details

Media Interview TipsYou need some powerful media interview tips if you want to put your best foot forward and communicate with influence and authority. Lucky for you today’s guest, Mr Ed Barks, is a high-powered Washington DC communications strategist who will give us an inside look into this rarified world and the media interview tips you need to be successful. What You’ll Discover About Media Interview Tips (highlights & transcript):https://businessconfidentialradio.com/?p=101070&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• 3 Essential media interview tips for beginners [01:55]
• Why you need soundbites [03:52]
• Rules of the Road for dealing with reporters [04:47]
• Media interview tips for Main Street CEOs [05:33]
• Media interview tips for answering awkward  questions [07:30]
• Common newbie mistakes when dealing with the media [08:48]
• How Zoom has changed the media interview game [10:52]
• Media interview tips for Zoom [12:48]
• And much MORE ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Ed BarksEd Barks is a Washington, D.C., communications strategy and training consultant and author. His corporate and association clients hire him to help them strengthen the messages and the communications skills their executives need on a daily basis. He shows them how to gain an enhanced reputation, greater confidence, a brighter career path, and realization of long-term business and public policy goals. Ed has guided the learning of more than 5500 business leaders, association executives, government officials, thought influencers, and communications staffers, and is the author of https://www.barkscomm.com/eds-books (three books): Reporters Don’t Hate You: 100+ Amazing Media Relations Strategies A+ Strategies for C-Suite Communications: Turning Today’s Leaders into Tomorrow’s Influencers The Truth About Public Speaking: The Three Keys to Great Presentations

He recently completed a nine-year tenure on the National Press Club’s Board of Governors, and formerly served on the Board of Directors of the Institute for Management Consultants National Capital Region. He is also a faculty member of the U.S. Chamber of Commerce Institute for Organization Management. Related Resources:Contact Ed and connect with him on the http://bit.ly/CsuiteBlueprint (C-Suite Blueprint blog), https://twitter.com/EdBarks (Twitter), and http://bit.ly/CommsStrategyTV (Communications Strategy TV). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

OFFICE WORKPLACE POST-COVIDHow do you re-evaluate the value of your office workplace post-covid when the world for office workers has changed dramatically and working remotely has become common place? Today’s guest, real estate expert Chris Kane, has some powerful ideas about how to reimagine the workplace for the future . . . oh wait . . . the future is NOW. What You’ll Discover About the Office Workplac Post-Covid (highlights & transcript):https://businessconfidentialradio.com/?p=99901&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The utility of the office workplace post-Covid [01:12]
• How technology changed the office workplace [04:50]
• The key question to ask about the role of a physical office workplace post-Covid [06:69]
• Factors to consider in evaluating the office workplace post-Covid [08:00]
• How the office workplace post-Covid impacts the War for Talent [11:10]
• How to make workplaces more fit for 21st century workers [16:04]
• The commercial real estate’s dirty secret [19:55]
• And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Chris KaneChris Kane has worked in the Corporate Real Estate sector for over thirty years, having operated as the Vice President of International Corporate Real Estate for The Walt Disney Company, before acting as Head of Corporate Real Estate at the BBC. His new book, https://www.amazon.com/Where-My-Office-Reimagining-Workplace-ebook/dp/B0851GPH3J/ref=sr_1_1?dchild=1&keywords=kane+and+where+is+my+office&qid=1629194184&sr=8-1 (Where Is My Office? Reimagining the Workplace for the 21st Century) (Bloomsbury Business, Oct. 15, 2020) investigates innovative corporate real estate thinking in the modern workplace.  Related Resources:Contact Chris and connect with him on https://www.linkedin.com/in/cjkane20/ (LinkedIn) and https://twitter.com/chriskane55 (Twitter).  Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

How do your promote your business expertise without going over the top or underselling yourself? Whether you’re an employee taking your career to the next level or an entrepreneur looking to stand out from the crowd, today’s guest is a business connection specialist who will answer those questions and more . . . she even has (free) gift for our listeners that she’ll tell us about at the end of the program . . . stay tuned. What You’ll Discover About How to Promote Your Business Expertise (highlights & transcript):https://businessconfidentialradio.com/?p=94136# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How to get started getting free publicity to promote your business expertise [02:48]
• Promote your business expertise to advance your career [05:00]
• How to use a Power Bio to promote your business expertise [06:59]
• How a Power Bio differs from a LinkedIn bio [08:30]
• Mistakes to avoid when trying to promote your business expertise [11:11]
• How to redirect a question you don’t want to answer in an interview [12:55]
• How media training can help promote your business expertise [15:11]
• How you as a business owner can promote your business expertise [16:02]
• And MUCH more. Guest: Shannon GronichShannon Gronich has successfully attained over $3.2M in FREE publicity and is notorious for being the owner of the “Million Dollar Rolodex” and teaching others how to do the same. She has trained and coached thousands of individuals in marketing, event production, business development, and personal growth. Shannon is also the creator of a magnetic community – the Business Acceleration Network, where she guides businesses to build a successful enterprise while having fun and making lots of money. She brings together social entrepreneurs, visionaries, and new thought leaders that want to collaborate, create a better world, and focus on prosperity so that they can pay it forward to make a positive impact. She appeared on television, radio, and in the press and she has co-authored the “Law of Business Attraction – The Secret of Cooperative Success,” an Amazon #1 best seller with T Harv Eker of the Millionaire Mind. She is also the author of Media Magic. Related Resources:Contact Shannon and connect with her on https://www.linkedin.com/in/shannonprocise/ (LinkedIn), https://www.facebook.com/ShannonProcise/ (Facebook), https://twitter.com/shannonprocise (Twitter), https://www.youtube.com/user/expectgood (YouTube), and https://www.instagram.com/shannonprocise/ (Instagram). Shannon’s FREE download of https://shannonprocise.com/mediamagic (Media Magic). Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Serial entrepreneurs are exceptionally gifted in bringing new business ideas to the market. Today’s special guest, is a member of the serial entrepreneurs club, and he has built a continuous string of success that we’re going learn about to see how you too can develop business ideas into a successful venture. What You’ll Discover About Serial Entrepreneurs (highlights & transcript):https://businessconfidentialradio.com/?p=93811&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The key to serial entrepreneurs success [02:21]
• The nature of serial entrepreneurs [3:26]
• How this serial entrepreneur picks the winners from the losers [05:20]
• The biggest business challenge facing serial entrepreneurs [08:17]
• Where business culture is most vulnerable to sabotage [10:32]
• How to be ruthless in maintaining your business culture [12:14]
• The two things that drive serial entrepreneurs [15:09]
• Sources of business guidance for serial entrepreneurs [18:30]
• And MUCH more. Guest: Norman CrowleyNorman Crowley is a serial entrepreneur, who founded and sold three businesses for over three-quarters of a billion dollars before the age of forty. He started his first business, a welding company, when he was just 16. The Cork, Ireland-based business had 8 employees within a year, with Norman selling it when he turned 20. He then started a computer and internet business called Trinity Commerce, growing the company 170 employees by the time he was 28 and selling it for $21 million. He then started Inspired Gaming Group (the world’s largest company in the server-based gaming domain), which was sold for $500 million; and Europe’s largest Wi-Fi hotspot provider, The Cloud, which was bought by Rupert Murdoch’s BSkyB for $77 million in 2011. In 2010, Norman founded energy efficiency company https://www.crowleycarbon.com/ (Crowley Carbon), feeling his next venture needed to be about more than making money. He wanted to set up a business that made a real difference in addressing the global climate change issue. The company is focused on reducing the energy that businesses consume by ensuring the heating and cooling in buildings operates efficiently. It employs 250 people across offices in 20 countries, and boasts an impressive client list which includes Owens Illinois, Glanbia, Johnson & Johnson and Intel. To date, the business has saved customers over $400 million in energy. In 2019, he launched electric car company Electrifi, which creates world-class hypercars, by converting classic luxury cars (Ferrari, Lamborghini, Aston Martin) into high performance electric cars using Tesla components. Boasting a performance specification on par with a Formula 1 racing car, these electrified cars can hit speeds of 0 to 60mph in under 2 seconds and deliver a driving range of 600km. Not since DeLorean closed its doors in the 1980s has anyone attempted to bring back car manufacturing at scale to Ireland, but the entrepreneur who was born just a short distance from Henry Ford’s home place is not afraid of a challenge. He also launched Crowley Solar in 2019, with the aim of increasing the amount of solar energy produced in Ireland by 50%. The firm has already completed a 6MW solar installation in the UK and is currently completing projects in Ghana, Mexico, Poland and Ireland. Earlier this year he founded https://www.studioava.com/ (AVA). It is the first company to manufacture cars in Ireland of any scale in almost 40 years. The company is developing a “hyperclassic” – a new family of electric cars, with very high performance, but with styling inspired by some of the greats of motoring’s past. Choosing to be part of the global climate solution instead of the problem, he is not afraid to call it as it is and identify those that are failing our planet or shirking their responsibility in making this required change.  It’s not all about business though for the entrepreneur. He set up...

View Details

Pink-Collar CrimeCould pink-collar crime be happening in the shadows of your business? Today’s guest, Pink-Collar crime expert Kelly Paxton, says embezzlement and fraud happen everywhere there’s trust. She explain how it happens and goes unnoticed and what you need to do to keep your business safe from pink-collar crime. What You’ll Discover About Pink-Collar Crime:* What pink-collar crime is [01:25] * How common pink-collar crime is in small and midsize businesses [03:06] * The average size of pink-collar crime in small and midsize businesses [03:57] * Pink-collar crime warning signs to be aware of [09:09] * Simple steps businesses can take to prevent pink-collar crime [13:04] * Kelly’s favorite pink-collar crime case [17:36] * And much more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Kelly PaxtonKelly is a https://pinkcollarcrime.com/ (Certified Fraud Examiner, Private Investigator,) and author of the book https://www.amazon.com/Embezzlement-Detect-Prevent-Investigate-Pink-Collar-ebook/dp/B08QDP94KR/ref=sr_1_1?dchild=1&keywords=kelly+paxton&qid=1620416929&sr=8-1 (Embezzlement: How to Detect, Prevent and Investigate Pink-Collar Crime.) She has more than 20 years of investigative experience with an expertise in finance that spans both the public and private sector and she’s worked undercover white collar fraud, money laundering and narcotics cases as well as embezzlement, conflict of interest and intellectual property cases. Related Resources:Contact Kelly and connect with her on https://www.linkedin.com/in/kellypaxton/%20 (LinkedIn) and https://twitter.com/pdxcfe (Twitter). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Autonomous WorkersAutonomous workers. Are they the key to your business success in a post-Covid world? Are they different from remote workers? Do they help or hurt your bottom line? Explore these important questions and concept of autonomous workers from a leadership perspective with special guest, Hannah Genton, co-founder of https://cgl-llp.com/ (CGL LLP). What You’ll Discover About Autonomous Workers:* The difference between autonomous workers and remote workers [01:44] * How autonomous workers stay focused on results [03:19] * Thoughts on recruiting autonomous workers [04:26] * How autonomous workers still collaborate with colleagues [05:45] * How to establish accountability for autonomous workers [07:02] * Why autonomous workers experience more employee engagement [09:40] * Tips for embracing a business culture that includes autonomous workers [11:52] * How autonomous workers reflect diverse demographics and psychographics [15:53] * And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Hannah GentonAfter years of toiling at Big Law firms where attorneys were constantly overworked in tight, rigid office environments, today’s guest Hannah Genton co-founded https://cgl-llp.com/ (CGL LLP). She wanted to reimagine the legal workspace and give freedom, flexibility and autonomy to her staff. So what she created is a fully distributed transactional law firm that provides clients Big Law quality legal services at competitive rates while at the same time delivering a greater work/life balance for their attorneys and staff. The result is a vibrant, successful law firm that provides high quality legal services in an environment that meets the varying needs of their employees. Related Resources:Contact Hannah and connect with her on https://www.linkedin.com/company/cgl-llp/ (LinkedIn), https://www.facebook.com/cglllp/ (Facebook), and https://www.instagram.com/cgl.llp (Instagram). Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

If your business invoices aren’t being paid fast enough you might benefit from today’s invoicing tips so that you can improve your cash flow and get money rolling in sooner rather than later. And you’re in luck, today’s guest, Mary Schaeffer, puts the “payable” into accounts payable and her practical invoicing tips will have you running to see if you’re invoices reflect best practices.  What You’ll Discover About Invoicing Tips :* How understanding the invoice process provides insights for invoicing tips [03:11] * Invoicing tips to avoid payment delays [05:16] * Why invoicing tips apply equally to paper and electronic invoices [08:27] * Invoicing tips regarding invoice automation solutions [11:25] * Invoicing tips best practices [15:42] * And MUCH more.  ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Mary SchaefferMary Schaeffer is the founder and publisher https://www.ap-now.com/ (AP Now,) the author of more than 20 business books, an accounts payable best practice trainer, a course and content creator; not to mention the host of the https://www.ap-now.com/public/AP-Now-Podcast.cfm (AP Now podcast). Mary has also been named a top 50 Influencer in accounts payable by the Accounts Payable Association and is the author of https://www.amazon.com/127-Best-Practices-Accounts-Payable/dp/1735100021/ref=sr_1_1?crid=2HV6JBUQMS6R1&dchild=1&keywords=127+best+practices+for+accounts+payable&qid=1620235547&sprefix=127+best+practic%2Caps%2C151&sr=8-1 (127 Best Practices for Accounts Payable.) She definitely puts the payable in accounts payable. Related Resources:Contact Mary and connect with her on https://www.linkedin.com/in/accountspayable/ (LinkedIn), https://twitter.com/Accountspayable (Twitter,) and https://www.youtube.com/channel/UC1_51mIdja4KL9cSOdfmFbA (YouTube). Follow her https://www.ap-now.com/public/AP-Now-Podcast.cfm (AP Now podcast) and visit her content rich accounts payable https://www.ap-now.com/ (website). https://www.ap-now.com/public/AP-Now-Invoice-Preparation-Cheat-Sheet.cfm (Get the FREE Invoicing Tips Sheet here.) Join, Rate and Review:  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Pressure Cooker StressIf you’re experiencing pressure cooker stress you’re not alone. No matter what size business you work in, the to do lists, the emails, the meetings, and the demands on your time feel non-stop. But the good news is that my next guest, Aimee Bernstein, is here to show you how you can achieve more and stress less. What You’ll Discover About Pressure Cooker Stress :* The difference between pressure and stress [02:19] * How to transform pressure into performance [04:54] * How to manage the release valve of pressure cooker stress [07:16] * How managing pressure can improve resilience [08:50] * The stigma associated with admitting to pressure cooker stress [10:21] * Creating a safe space to talk about pressure cooker stress [14:39] * Mind-body exercises that train you body against pressure cooker stress [16:49] * And MUCH more.  ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Aimee BernsteinAimee Bernstein is a thought leaders in the area of stress reduction, as well as the author of https://www.amazon.com/Stress-Less-Achieve-More-Pressure/dp/0814433839/ref=sr_1_1?dchild=1&keywords=aimee+bernstein&qid=1620126470&s=books&sr=1-1 (Stress Less Achieve More: Simple Ways to Turn Pressure into a Positive Force in Your Life.) Aimee teaches busy leaders and their teams how to use pressure– the energy of change– to develop well-being, self-mastery, powerful partnerships, and high performance while raising states of consciousness. She is also the President of https://openmindadventures.com%20/ (Open Mind Adventures,) is a change accelerator with over 40 years of experience whose clients have included The Ritz Carlton, The Port of Singapore Authority, MasterCard, Microsoft Latin America, Dolce & Gabbana and numerous universities and nonprofit organizations. Aimee also brings some serious academic credentials to the party too, having received her graduate degree in counseling psychology from Boston University and interning at Massachusetts General Hospital under the auspices of the Harvard Medical School. Related Resources:Contact Aimee and connect with her on http://www.linkedin.com/pub/aimee-bernstein/0/597/289/ (LinkedIn), http://www.facebook.com/Openmindadventures/ (Facebook), andhttps://twitter.com/aimeebernstein ( Twitter).  Also visit her websites: https://openmindadventures.com%20/ (Open Minded Adventures) and https://stresslessachievemore.com/ (Stress Less, Achive More). Join, Rate and Review:  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Strategy Execution ProcessA business strategy execution process looks easy on paper, but when you start to follow your plan and put it all into action, stuff happens, hiccups happen, and you don’t always get the results you’d like to get. Today’s guest, Sean Ryan, can help us zero in on how to smooth those speed bumps. He’s an expert in helping organizations get to where they want to go. And he’ll explain how you can drive strategy to get results without taking unnecessary detours. What You’ll Discover About the Strategy Execution Process:* 7 areas that impact that the strategy execution process [02:31] * Where the strategy execution process often goes wrong [04:55] * The problem with activity-based versus results-oriented goals [07:13] * The critical importance of follow-up and follow-through to the strategy execution process [11:44] * How the “Marshmallow Layer” can derail the strategy execution process [19:35] * Tips for better communication [22:25] * And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Sean RyanSean Ryan is a world-renowned business consultant, speaker, trainer and executive coach. As the founder of Whitewater International Consulting, he has worked internationally with companies such as Disney, Nucor Steel, FedEx and Nestle Waters North America/Perrier Group of America. With more than two decades of industry experience, Sean is highly regarded for his ability to guide organizations through complex transformational change in what he describes as “a world of perpetual whitewater”. Sean is also the author of https://www.amazon.com/Get-Gear-Sean-Ryan/dp/0367471493/ref=sr_1_1?crid=PXINS0LM9KC4&dchild=1&keywords=get+in+gear+book&qid=1620087186&sprefix=get+in+gear%2Caps%2C153&sr=8-1 (Get in Gear: Seven Gears that Drive Strategy to Results) Related Resources:https://www.wwici.com/ (Contact Sean) and connect with him on http://www.linkedin.com/in/sean-ryan-6008976 (LinkedIn), https://facebook.com/wwici (Facebook), and https://twitter.com/wwici (Twitter). Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Improvisation SkillsImprovisation skills in business sound counterintuitive. Afterall, there are strategic plans, goals, policies, procedures and other very carefully thought out activities. There doesn’t feel like much room for winging it. Yet today’s guest, Milo Shapiro, says using improvisation skills can actually make you a better business leader. What You’ll Discover About Improvisation Skills :* Why improvisation skills can make you a better leader [01:53] * How improvisation skill improve decision making [04:34] * Why sharp listening skills are essential improvisational skills [05:26] * How good improvisational skills can constructively advance business conversations [10:50] * How improvisation skills create more awareness of team dynamics [13:08] * And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Milo Shapirohttp://www.miloshapiro.com/ (Milo Shapiro) had an awakening right at the turn of the century, in the year 2000. After 15 years of computer programming and system analysis, he took a huge leap from the safety of that realm into the world of his passion: sharing the power and lessons of improvisation in the business world. He had seen in his improv classes over the previous ten years how the lessons were transferable into other areas of life, particularly into the business world. His training program, “TEAMprovising” and when he does his customized “IMPROVfessionals” keynote he uses ten improv games to prove ten points on sales, management, teamwork, or other business topics. Kodak, Pfizer, and Qualcomm are some of the clients who have praised his creative methods. Milo is also a published author of 3 books, the latest being “The Worst Days Make The BEST Stories!” True life tales with a lesson in each. It’s been called “what ‘Chicken Soup for the Soul’ might have sounded like if Jerry Seinfeld had written it.”  Related Resources:Contact Milo and connect with him on http://www.linkedin.com/in/motivationalspeakermiloshapiro (LinkedIn) and http://www.facebook.com/milo.improventures (Facebook.) Also check out Milo’s https://businessconfidentialradio.com/miloshapiro.com/blog (quarterly ezine). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Workplace TrustWorkplace trust can ebb and flow like an ocean tide depending on what we say and how we say it. Little things can mean a lot, especially when it comes from someone in a position of authority. Getting it right means sharpening your soft skills and today’s guest, Anne Baum is going to share some soft skill secrets to help you build workplace trust more consistently. What You’ll Discover About Workplace Trust :* How small mistakes impact workplace trust * How managing perceptions well improves workplace trust * The self-imposed leadership barriers to building more workplace trust * Essential Soft Skills for Improving Workplace Trust * How The Transmitter and Overconfident Overachiever Detract From Workplace Trust * How to Improve the Soft Skills Necessary to Build More Workplace Trust * And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Anne BaumAnne Baum is the author of https://www.amazon.com/gp/product/B089B2Y8S8?pf_rd_r=RKBAT92NK14339EHP0HQ&pf_rd_p=5ae2c7f8-e0c6-4f35-9071-dc3240e894a8&pd_rd_r=96b8a964-a5d3-4e18-b9a4-bf08014528e4&pd_rd_w=442zn&pd_rd_wg=tvu3V&ref_=pd_gw_unk (Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You Succeed.) She is also the Lehigh Valley executive and vice president, distribution channels & labor relations for Capital BlueCross. Since joining the company in January 2010, Anne has been involved with strategic planning and other senior level functions as well as designing and leading leadership development programs through her own company Vision Accomplished.  Anne participates on numerous boards and executive committees and her formal education includes a BS in Biology from the University of Illinois, a Masters in Health Systems Management from Rush University, plus she has a certification from the Protocol School of Washington as a protocol and etiquette consultant.  Related Resources:Contact Anne and connect with her on http://www.linkedin.com/in/annebaum (LinkedIn), https://www.facebook.com/AnneCorleyBaum/ (Facebook), https://twitter.com/AnneBaum (Twitter), and https://www.instagram.com/annecorleybaum/ (Instagram). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Project management skills are essential to getting things done in your organization; but all too often thing end up taking three time longer and cost twice as much as you thought. Today’s guest, Andrea Uvanni, has delivered multi-million-dollar projects on time and on budget with a never-ending focus on quality assurance and she’s here with some tips on how we can improve our project management skills. ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥

What You’ll Discover About Project Management Skills :* What are project management skills? [2:48] * The project management skills people are missing most often [5:27] * Project management challenges of working remotely [8:20] * Tips for improving remote project management [10:20] * When do you need to hire someone with professional project management skills? [12:17] * How project management skills create accountability [14:20] * What to look for when hiring a project manager [16:17] * Why project management skills must include anticipating end of project consequences [22:55] * And MUCH more

Guest: Andrea Uvanni

Andrea Uvanni’s background is in advanced industry project management and as a consultant she not only looks for ways to improve the process and drive efficiencies, she strives to educate the team on strategies and software to make life easier. She grew up with a family that owned and operated various successful businesses across services, retail and the food industry. As a result, she has a deep understanding of what it takes to run a business, and she strives to make each client’s team more efficient so they can work to live, not live to work. She is a certified Business Coach, Financial Analyst and Keynote Speaker and likes to consider herself to be a full-time optimist, bringing strategies for success to every situation. Related Resources:Contact Andrea and connect with her on http://www.linkedin.com/company/moirae/ (LinkedIn). Join, Rate and Review:  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Genuine diversity in the workplace is something that eludes many employers regardless of their size. After all, what good is diversity if it’s token, if it’s window dressing and there’s no genuine inclusion? Bridging the gap between diversity and inclusion is where the rubber meets the road. Today’s guest, Michelle Silverthorn, is a recognized organizational diversity expert with some tips on how to get more traction. ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥

What You’ll Discover About Genuine Diversity : Why organizations keep failing to achieve genuine diversity [1:47] * Authenticity as the key to genuine diversity [5:15] * How authenticity fuels employee engagement [7:20] * Balancing tradeoffs to maintain authenticity [9:18] * Why diversity training programs fail to achieve genuine authenticity [13:22] * How meaningful goals and transparency foster genuine diversity [15:19] * How to establish meaningful diversity goals [16:37] How small businesses can nurture a culture of genuine diversity [19:08] * And MUCH more. ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥

Guest: Michelle Silverthorn

Michelle Silverthorn is a recognized organizational diversity expert and the founder and CEO of Inclusion Nation where she works with Fortune 500 companies, tech startups, nonprofits and universities to design authentic, inclusive spaces designed on equity, belonging and authenticity. Michelle is a graduate of Princeton University and the University of Michigan Law School. She’s also a TED speaker and author of the book https://www.amazon.com/Authentic-Diversity-Michelle-Silverthorn/dp/0367085674/ref=sr_1_1?dchild=1&keywords=michelle+silverthorn&qid=1617044823&s=books&sr=1-1 (Authentic Diversity How to Change the Workplace for Good). Watch Michelle’s TEDX presentation https://michellesilverthorn.com/tedx-talk (here).

Related Resources:

Contact Michelle and connect with her on https://www.linkedin.com/in/michellesilverthorn/ (LinkedIn), https://www.facebook.com/INwithMichelle/ (Facebook), https://twitter.com/michellesilverthorn (Twitter), and https://instagram.com/inwithmichelle (Instagram).

Join, Rate and Review:  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Peak Performance PsychologyApplying peak performance psychology in a business setting can feel like a flavor of the month platitude at best and like pushing a mule up-hill at worst. Yet today’s guest, a peak performance coach who has worked with elite athletes says your mindset and mental training is what separates the truly exceptional from the also-rans and he’s here to tell you how to use it for more competitive edge. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) ♥ What You’ll Discover About Peak Performance Psychology:* Peak performance as an unstoppable mindset [2:13] * The essence of peak performance psychology [5:37] * How mental health training aids peak performance [ 7:44] * Mental health training for non-athletes [9:44] * Why peak performance requires slowing down [12:35] * How the art of letting go is critical for peak performance [15:24] * 2 Things to know about inspiring peak performance in the workplace [18:21] * How to get on track to peak performance when you’re feeling overwhelmed [24:58] * And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) ♥ Guest: Brian BergfordBrian Bergford is an entrepreneur who owns multiple businesses, including https://www.bergfordperformance.com/ (Bergford Performance Systems). Brian knows exactly how to create an unstoppable mindset. He turned a lifelong phobia of being submerged in water on its head by learning to swim at 30 years old and then rising to compete at a national level. He’s worked with elite athletes. He understands the importance of operating from your strengths and is an expert in the psychology of winning and creating a winning mindset, being a great competitor, the art of effective communication, and mastering effective teaching, coaching, and mentorship. Brian earned his degree in Psychology from the University of Colorado, taking particular interest in neuroscience, psycho-pathology, clinical psychology, and the principles of peak performance. He’s an avid learner to this day, constantly studying studies tremendous communicators, leaders, coaches, athletes, and enterprising high-performers to support his continually evolving strategies for human development.  Related Resources:Contact Brian and connect with him on https://www.facebook.com/bergfordperformance/ (Facebook), https://twitter.com/brianbergford (Twitter), https://www.youtube.com/channel/UChDApMAW_mPsAqAnxhtqICA (YouTube) and https://www.instagram.com/brianbergford/ (Instagram). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here)....

View Details

Boost Your BrandWhen you’re looking to boost your brand using social media, Pinterest is not necessarily the first thing that comes to mind. Yet today’s guest is an online marketer who says it’s the perfect tool for creating more brand awareness and driving more organic, not paid, traffic to your website. ♥ Share this episode with someone you think will benefit from it. ♥ What You’ll Discover About How to Boost Your Brand :* How Pinterest actually works [2:12] * How the search engine component of Pinterest helps boost your brand [3:45] * Boost your brand through Pinterest’s search engine optimization [6:27] * Why you boost your brand faster with Pinterest key words than on other social media [8:12] * How to successfully set up your Pinterest profile properly [10:50] * Pinterest content strategies to boost your brand [13:41] * Biggest mistakes people make with using Pinterest [15:22] * And MUCH more.   Guest: Stefan Ciancio

Stefan Ciancio, a hugely successful Pinterest marketing coach and online marketer, who says his strategies are responsible for over 1 million free page views using Pinterest and content. Stefan didn’t take the most straightforward route to get to where he is today. He originally studied mechanical engineering at the University of Connecticut, and spent three years working as an engineer. But after figuring out how to up-sell items on eBay that he had purchased at a bargain price and discovering how to consistently driving high quality traffic his conversion to online entrepreneurship was complete. He is currently the co-founder and co-owner of https://actiontakingblogger.com/ (several businesses), as well as the President and CEO of the Master Growth Marketing Agency. His day-to-day revolves around supercharging the traffic of all types of businesses, product launching, affiliate marketing, and coaching others to be experts in these fields, too. Stefan’s specialty is Pinterest marketing strategies, because he says the opportunities of this particular platform lets businesses grow their organic traffic, leads, sales, brands and audience, all without breaking the bank. Related Resources:Contact Stefan and connect with him https://www.pinterest.com/actiontakingblogger/_created/ (Pinterest) and https://www.youtube.com/channel/UC4ACIeDkO6h6fYbkoVL4nQg?sub_confirmation=1 (YouTube). Get your free copy of Stefan’s Pinterest Traffic Playbook here. Join, Rate and Review:  Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests.

View Details

SALES REJECTIONIf sales rejection makes you uncomfortable, you’re not alone. It’s a big club. But today, my next guest, David Rose is going to show us how we can drop kick sales rejection and close more deals by revealing the most common forms of sales rejection and how to overcome them. ♥ Share this episode with someone you think will benefit from it. ♥ What You’ll Discover About Sales Rejection :* The biggest category of sales rejection [2:09] * The role of mind blocks as a form of sales rejection [5:04] * Overcoming fear of the sales process [5:28] * The buyer’s biggest reason for sales rejection [7:49] * The easiest way for a seller to conquer mind blocks [9:02] * How to turn pushiness into persistence [11:41] * International cultural factors that contribute to sales rejection [14:44] * And MUCH more.  ♥ Share this episode with someone you think will benefit from it. ♥ Guest: David Rose

David Rose, an accomplished CEO, serial entrepreneur, business speaker, university adviser, board member and author of the  book Overcoming The 15 Categories of Rejection: Master How to Turn NO to YES. David works with business leaders around the world to help them substantially grow their revenue and profits with innovative strategies and tactics and has delivered over $2 billion in revenue to his clients using his proprietary methodologies. David is also a quoted source to business media and a trusted advisor to start-ups, small and medium size businesses as well as Fortune 500 companies. Related Resources:

Contact David and connect with him on https://www.facebook.com/CLevelGlobalLLC/ (Facebook) and https://twitter.com/clevelglobal (Twitter.) Join, Rate and Review:  Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

ETHICAL INFLUENCEEthical influence in business negotiations at first blush sounds like an excuse to pull a fast one. But let’s not forget, we’re talking about ethical influence. It’s a fancy phrase for persuasion. Today’s guest is a hypnotic influence expert who helps entrepreneurs and business owners to close more premium sales by teaching them how to use the right words in the right way. ♥ Share this episode with someone you think will benefit from it. ♥ What You’ll Discover About Ethical Influence (highlights & transcript):https://businessconfidentialradio.com/?p=62827&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Why ethical influence is not trickery or manipulation [2:22]
• The role of calibration in building rapport [4:32]
• How to use ethical influence to problem solve for customers [6:26]
• How to align influence triggers to achieve ethical influence [8:01]
• The ethical influence formula for under promising and over delivering [9:17]
• How ethical business influence starts with emotional intelligence [13:42]
• The role of collaboration in ethical influence: chunking up [14:29]
• The role of collaboration in chunking down [16:36]
• And MUCH more ♥ Share this episode with someone you think will benefit from it. ♥ Guest: Jason LinettJason Linett is a Certified Professional Hypnotist who has dedicated nearly two decades to helping his clients harness the science of positive persuasion strategies to quickly and easily rewrite negative thought patterns. He reveals the secrets of hypnotic communication and shares specific “Business Influence Systems” to supercharge business growth. He says this isn’t about tricking or manipulating people. It’s about helping your prospects ethically sell themselves into your products or services. It’s ethical influence. Jason is the host of the https://jasonlinett.com/podcast/ (Hypnotic Language Hacks) podcast. His TEDx talk, “Rethinking Rapport” is available on YouTube and he is the best-selling author https://www.amazon.com/Work-Smart-Business-HYPNOTIZING-MILLION-DOLLAR/dp/1794586156/ref=sr_1_1?dchild=1&keywords=jason+linett&qid=1616626720&s=books&sr=1-1 (Work Smart Business: Lessons Learned from Hypnotizing 250,000 People and Building a Million-Dollar Brand), a 5-star rated book on Amazon’s Top 1,000 Neuro-Linguistic Programming list. Related Resources:Contact Jason and connect with him on https://www.facebook.com/jasonlinett/ (Facebook), https://twitter.com/JasonLinett (Twitter), https://www.instagram.com/jasonlinett/ (Instagram), and https://www.youtube.com/channel/UCQW0TEHBipfE5GInkIwUxMw/ (YouTube). Join, Rate and Review: Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here). Follow the show through on favorite podcast on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

AMERICAN DREAMThe American Dream, the set of ideals that includes upward mobility and the opportunity for prosperity and success can sometimes feel out of reach if you’re a struggling entrepreneur or small business. That’s why on occasion this podcast likes to feature success stories to inspire us. Today’s guest, Adi Redzic, will share some tips on how to stay on track and achieve our OWN American Dream. What You’ll Discover About the American Dream (highlights & transcript):https://businessconfidentialradio.com/?p=59071&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The decision to find something better [1:49]
• The journey to finding the American Dream [3:00]
• The personal habits that contribute to success [6:37]
• The essence of the entrepreneurial spirit [10:38]
• Lessons learned on the road to the American Dream [12:41]
• Whether the American Dream is still achievable today [16:51]
• And MUCH more. Guest: Adi RedzicAdi Redzic is an award-winning life and executive coach, leadership trainer, entrepreneur, the founder of http://adiredzic.live/ (Think Change), and the author of two books, plus a motivational speaker. In 2020, he was named one of Chicago’s Top 20 Executive Coaches. But his journey to the top didn’t start from a position of privilege or power. It began with a war-torn childhood in the Balkans during the Yugoslav wars that ravaged the region. It forced him to grow-up quickly. He has learned powerful, impactful, time-tested techniques to change his own life and assist thousands of others in doing the same. For over a decade, Adi has helped individuals and organizations transform and grow, covering a wide-range of areas including personal and professional development, leadership and people management. Related Resources:Contact Adi and connect with him on https://linkedin.com/in/adiredzic (LinkedIn), https://facebook.com/thinkingchange (Facebook), https://twitter.com/thinkchange (Twitter), and https://instagram.com/adi_redzic (Instagram). Join, Rate and Review:Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Subscribe through your favorite podcast app http://bit.ly/bcnlisten (here). Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

WORKSPACE ORGANIZATIONWorkspace organization can be a real challenge, especially if you’re in startup mode or a solopreneur. With a gazillion things going on at the same time it’s sometimes hard to find your desk and it all adds to the feeling of overwhelm. Today’s guest, Kathi Burns, is a board-certified professional organizer with a few tips on how to organize our workspace AND gain productivity in the process. What You’ll Discover About Workspace Organization (highlights & transcript):https://businessconfidentialradio.com/?p=57900# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The best place to begin workspace organization [2:55]
• 2 Ways to tame your email inbox for more workspace organization [4:48]
• How to file emails for more workspace organization [7:55]
• Easy ways to conquer paper for better workspace organization [11:58]
• The ideal workspace design to optimize workspace organization [15:24
• And MUCH MORE. Guest: Kathi BurnsKathi Burns a Board Certified Professional Organizer, Image Consultant, Author and Speaker. Kathi is also the founder of https://organizedandenergized.com/ (Organized and Energized), a professional organizing and image consultancy. Her mission is to help clients remove their exterior obstacles and unnecessary baggage so that they can become energized and create a life of purpose, ease, joy and success. Kathi is also the author of two books, the most recent being https://businessconfidentialradio.com/amazon.com/gp/product/0981955401?pf_rd_r=4VGHCJGE4NRPTDWV2DMZ&pf_rd_p=5ae2c7f8-e0c6-4f35-9071-dc3240e894a8&pd_rd_r=39d4b057-f346-4728-b6c5-0e0291930e0d&pd_rd_w=UxURR&pd_rd_wg=EEuWW&ref_=pd_gw_unk (How to Master Your Muck: Get organized, Add space to your life and live your purpose.)  Her advice has been featured in Entrepreneur Magazine, Oprah Magazine, Martha Stewart Living and more. Kathi has a few organizing hacks that will help us move toward our business goals with less stress and more work/life balance. Related Resources and FREE Book Offer:Contact with Kathi and connect with her on https://www.linkedin.com/in/kathiburns%20 (LinkedIn), https://www.facebook.com/OrganizedandEnergized (Facebook), https://twitter.com/addSpace (Twitter), https://www.pinterest.com/OrganizedandEnergized/ (Pinterest), https://www.youtube.com/c/KathiBurns (YouTube) and https://www.instagram.com/organizedenergized/ (Instagram). As Kathi mentioned during the interview, she is offering a FREE copy of her book (you pay only for shipping). To get your copy https://businessconfidentialradio.com/My.OrganizedandEnergized.com/MYM (click here now). Join, Rate and Review:Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Subscribe through your favorite podcast app http://bit.ly/bcnlisten (here). Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

IDEAL BUSINESS ACCOUNTANTFinding the ideal business accountant can feel like a daunting process, and it’s often been turned into a punch line, like the joke about when you interview an accountant and you ask how much is two plus two? And they say how much you want it to be, that’s who you should hire. Well, today’s guest, retired CPA Maxine Stern says not so fast. As a certified public accountant Maxine has seen a lot and done a lot. She’ll give us the truth about how to choose the ideal business accountant for your business. What You’ll Discover About the Ideal Business Accountant (highlights & transcript):https://businessconfidentialradio.com/?p=57491&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• What is a Certified Public Accountant (CPA) [2:02]
• 5 Ways the ideal business accountant can help your startup business [4:59]
• 7 Ways the ideal business accountant can help an ongoing business [9:41]
• The best way to utilize your accountant’s expertise [17:55]
• What to consider when selecting accounting software [18:59]
• What factors to consider when selecting the ideal business accountant [20:56]
• 5 Non-obvious factors to consider when hiring the ideal business accountant [26:47]
• And MUCH MORE Guest: Maxine SternMaxine Stern’s background is in business, finance and accounting, general business management, as well as grant and contract administration. She’s worked for Duke University in a managerial position and has led her own financial consulting business. But unlike most accountants, Maxine has a Ph.D. in sociology, and that knowledge of human behavior and relationships adds a valuable dimension to financial analysis. He sociology background has also contributed to the work she’s currently doing as a certified mentor for SCORE, the nation’s largest network of volunteer expert business mentors dedicated to helping small businesses get off the ground, grow and achieve their goals. Related Resources:Listen to Maxine Stern’s previous interview on Business Confidential Now: https://businessconfidentialradio.com/business-financial-statement-mistakes-you-need-to-avoid/ (Business Financial Statement Mistakes You Need to Avoid.) Join, Rate and Review:  Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Subscribe through your favorite podcast app http://bit.ly/bcnlisten (here). Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential)

View Details

TRUST AND COLLABORATIONTrust and collaboration are essential business leadership skills. You crave the brain storming energy and productivity it creates; but, at the same time trying to wrap your arms around it feels like catching a wave – the tighter you try to hold on, the more you find yourself holding gritty sand and sticky seaweed. Today’s guest, Jill Ratliff, is an executive coach who will share how we can reliably improve workplace trust and collaboration. What You’ll Discover About Trust and Collaboration (highlights & transcript):https://businessconfidentialradio.com/?p=52084&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• What good leaders do in stressful moments to promote trust and collaboration [1:31]
• How trust and collaboration starts with positive energy [3:40]
• Why problems aren’t the problem when it comes to trust and collaboration [5:21]
• The leadership story of NFL running back Dorsey Levens
• The importance of “know where you hold and where you fold” [11:16]
• The leadership traits that foster trust and collaboration [16:06]
• What the best bosses do to build trust and collaboration [18:53]
• And much MORE. Guest: Jill Ratliff Jill Ratliff an Executive Coach and Leadership Speaker with more than 20 years of Fortune 100 Human Resources Management experience. Jill also is a longtime mentor with Pathbuilders, an organization that helps high-performing women accelerate their careers, and an opinion columnist for CEOWORLD magazine. More recently she’s written the book  https://www.amazon.com/Leadership-Through-Trust-Collaboration-Results-Driven/dp/1642798592/ref=sr_1_1?dchild=1&keywords=jill+ratliff&qid=1612206372&s=books&sr=1-1 (Leadership through Trust and Collaboration), a practical guide to learn why current strategies to build leaders aren’t working – and what can be done to improve them. It includes profound new ways of thinking that simplify how the best leaders lead in challenging situations. Related Resources:Contact Jill and connect with her at Jill Ratliff Executive Leadership, on https://twitter.com/jillmratliff (Twitter), https://linkedin.com/in/jill-ratliff-78312113 (LinkedIn), and https://instagram.com/jillmratliff (Instagram). Join, Rate and Review:  Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Subscribe through your favorite podcast app http://bit.ly/bcnlisten (here). Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy 

View Details

SALES FUNNELSSales funnels may sound like a confusing term if you’re not familiar with them, but when it comes to making money while you sleep, they’re incredibly valuable. My next guest is a digital marketing architect who will tell us what you need to know to crush it with sales funnels. What You’ll Discover About Sales Funnels (highlights & transcript):https://businessconfidentialradio.com/?p=52032&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

* What sales funnels are [1:20] * Dos and don’ts when creating sales funnels [4:48] * The key components of successful sales funnels [6:45]  * The critical role of list building in digital marketing [7:58] * How often to email your list [10:04] * What to look for when hiring someone to create sales funnels [14:28] * The mindset necessary to succeed with sales funnels [20:02] * And MUCH more. Guest: Jason WrightJason Wright says he can simplify your sales funnel while skyrocketing your results with marketing automation. Jason is an author, entrepreneur, consultant, and digital marketing architect with a passion for helping other startups and small businesses with their sales funnels. He also prides himself on his ability to connect with people and speak to them in a language they understand. Which is very good because when you start talking about internet stuff, especially the back end automation, it can get very technical very fast and unless you enjoy all of that tech talk it’s easy to push aside. So some plain talk is very refreshing. Jason’s marketing automation expertise includes ClickFunnels, ActiveCampaign, Facebook Ads, Zapier, ManyChat, and Digital Marketing Strategy. Jason is also a podcast host of the Intentionally Inspirational Marketing Talk and the author of  https://www.amazon.com/Backwards-Route-Forward-Progress-Self-Doubt/dp/069297816X/ref=sr_1_1?dchild=1&keywords=jason+wright+and+backward+route&qid=1612201073&s=books&sr=1-1 (The Backward Route To Forward Progress: 7 Solutions For Crushing Fear, Self-Doubt And Limiting Beliefs.) Related Resources:Contact Jason and connect with him on https://www.linkedin.com/in/jasonjwright/%20 (LinkedIn), https://www.facebook.com/IntentionallyInspirational/ (Facebook), https://twitter.com/IntInsPodcast (Twitter), and https://www.instagram.com/intinspodcast/ (Instagram). Join, Rate and Review:  Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Subscribe through your favorite podcast app http://bit.ly/bcnlisten (here). Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy 

View Details

MANAGING A REMOTE WORKFORCEManaging a remote workforce is the new normal and the new management and leadership challenge. In the near term and also the long term. Today’s guest, Tom Libelt, has been living the remote life since before it became a thing. He lives in Chiang Mai, Thailand and has some valuable tips on best practices on managing a remote workforce. What You’ll Discover About Managing a Remote Workforce (highlights & transcript):https://businessconfidentialradio.com/?p=51940&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The pros and cons of working alone, with a partner, or with employees [4:24]
• How better hiring practices are key to managing a remote workforce [7:29]
• The critical importance of team building when managing a remote workforce [10:56]
• How managing a remote workforce is easier when employees write their own culture [11:55]
• How cultural diversity impacts managing a remote workforce [16:04]
• How micromanaging backfires when managing a remote workforce. [20:05]
• The most important leadership trait for successfully managing a remote workforce [21:22] Guest: Tom LibeltToday’s guest Mr Tom Libelt is joining us from beautiful Chiang Mai, Thailand. Tom has had a number of international escapades, he’s a little bit like a “Marketing James Bond” in that as a child he learned how to sell and negotiate through getting haggled by Russian vendors. His family left Poland to escape communism and came to the US. And as immigrants searching for the American Dream he watched them take any job they could just to survive. As a young man that struggle instilled in him a deep desire to never want a traditional job and it led him to forge his own path as an entrepreneur, publisher, salesman, and one of the top Polish hip hop artists. Today, from his perch in Thailand he runs https://smartbrandmarketing.com/ (Smart Brand Marketing) and We Market Online Courses. He has published around 5000 Kindle books, built a successful SEO & online course marketing business, and succeeded in numerous other ventures. And what’s remarkable about his successes is that all of these ventures were bootstrapped. None were done with outside funding. Related Resources:Contact Tom and connect with him on https://www.linkedin.com/in/tomlibelt/ (LinkedIn), https://www.facebook.com/SBMPodcast/ (Facebook), and https://twitter.com/TomLibelt (Twitter.) Join, Rate and Review:Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Subscribe through your favorite podcast app http://bit.ly/bcnlisten (here). Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). OR for a premium podcast experience become a podcast patron. No matter where you are in your entrepreneurial journey, there's a membership level to meet your needs. Check it out https://patreon.com/businessconfidentialnow (here). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Online ReviewsPositive online reviews and testimonials can help grow your business. But making the ask can feel salesy and pushy. Today’s guest, Alan Katz, is known in his industry as the King of Reviews and he has a system to help you crush it with online reviews. What You’ll Discover About Online Reviews (highlights & transcript):https://businessconfidentialradio.com/?p=48915&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• Why you need online reviews for your business [2:11]
• Knowing when to ask for online reviews [3:46]
• How to properly ask for online reviews [5:26]
• Why short URLs increase the likelihood of online reviews [9:47]
• The most important phrase to use when asking for online reviews [11:05]
• How best to deal with bad online reviews [12:45]
• AND much more. Guest: Alan KatzAlan Katz may not be a household name to you – but in the wedding industry he’s known as the “King of Reviews. He has over 2000 online reviews and testimonials and dominates the market in his field. Alan is the owner of https://www.greatofficiants.com/ (Great Officiants). Basically he marries people. He has formed a team of professional officiants that go out to wedding venues, hotels, backyards, beaches — almost anywhere to perform the most creative ceremonies. He owns a https://www.cutelittlechapel.com/ (boutique wedding chapel), a https://www.socalbeachwedding.com/ (beach wedding design company), and a themed wedding division. In the Southern California, his company represents the gold standard of officiants in style, with affordable prices. So if you want to put a ring on it, or renew your vows – Alan’s your man. Alan is also a requested speaker at wedding industry conventions, wedding association educational events and podcasts. His multi point plan to get customers to review him has obviously been very successful and today he’s going to share his secret sauce with us. Related Resources:Contact Alan and connect with him on https://facebook.com/greatofficiants (Facebook), https://twitter.com/greatofficiants (Twitter), and https://instagram.com/greatofficiants (Instagram). Join, Rate and Review: Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips. Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Balanced LeadershipBalanced leadership may sound wonky, but it’s necessary if you want both stability and growth in your organization. That’s why I’m excited about today’s guest, Rocco Romanella, who is going to explain what it is, why you need it, and how to make balanced leaders really work for you. What You’ll Discover About Balanced Leadership (highlights & transcript):https://businessconfidentialradio.com/?p=48916&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• The three elements of balanced leadership [2:08]
• Why thinking like an owner is the cap stone of balanced leadership [3:55]
• How thinking like an owner impact decision making [5:46]
• The biggest balanced leadership challenge for small business [6:47]
• The balanced leadership “aha moment” [8:36]
• The Holy Grail of knowing who your customer is [12:14]
• Where businesses often fail in achieving balanced leadership [14:34]
• And MUCH more. Guest: Rocco RomanellaRocco Romanella, describes himself as a witty, Blue-Collar Guy who rose through the ranks at UPS to a senior level after starting there unloading trailers after high school. He then became a CEO and Board member of a small telecom company, AND today is a small business owner, the founder, president and CEO of https://www.3sixtymanagementservices.com/ (3Sixty Management Services, LLC) where he focuses on thought leadership, process improvement and leadership development. Rocky’s humble description of himself, however, downplays one of the huge roles he played during his 36 years at UPS, an organization you are no doubt familiar with as the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. While he was there he led one of the largest rebranding initiatives in franchising history – The UPS Store, revolutionizing the $9 billion retail shipping and business services market.  Rocky is the author of the book https://www.tightenthelugnuts.com/ (Tighten the Lug Nuts) and says he delivers results by developing and implementing his Balanced Leadership Model. Related Resources:Contact Rocco and connect with him on https://businessconfidentialradio.com/linkedin.com/in/rockyromanella (LinkedIn,) https://facebook.com/3SixtyManagementServices (Facebook), https://twitter.com/3SixtyManagementServices (Twitter) and https://instagram.com/3SixtyManagementServices (Instagram).  Join, Rate and Review: Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips. Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Hard-Driving LeadersHard-driving leaders experience tremendous levels of stress that can often lead to serious health problems, such as heart attacks. Sure, you’d like to get some relief. Nobody really wants hypertension and cardiovascular disease. But who has time to figure it all out? Well, my next guest, Prof. Peter Alexander did. He’s a recovering hard-driving leader himself who has some quick and easy stress relief tips for you. What You’ll Discover About Stress Relief for Hard-Driving Leaders (highlights & transcript):https://businessconfidentialradio.com/?p=44689&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How Prof. Pete decided to leave a successful career due to stress [2:16]
• The 7-step Lighten Model for stress relief [6:00]
• The Hawaiian stress technique to use when going into difficult situations [10:33]
• How entrepreneurs can reduce stress to achieve their business dreams [14:17]
• The all purpose stress reliever for hard-driving leaders [18:38]
• The key take-away from Lighten Your Day [22:32]
• And much MORE. Guest: Prof. Peter AlexanderDuring his career Peter Alexander has had the privilege to work in a variety of positions including Sales, Marketing, College Professor and Small Business Owner. Each role had one thing in common he says – high stress. It got so bad, Pete was diagnosed with stress-related diabetes and also ended up in the hospital with a severe case of diabetic ketoacidosis, and only a few hours away from being comatose. It was a huge reality check. He knew it was time to walk away even though I had a great job, secure income and good benefits. He’s since poured his energies into helping other hard-driving leaders avoid his mistakes and dedicated his professional career to helping others benefit from the stress management tools and techniques he learned and experienced first-hand. He’s even put his findings between two covers in a book called https://www.amazon.com/gp/product/B07RTZJM76?pf_rd_r=53NPM40J8Z7YX9JMYN0S&pf_rd_p=5ae2c7f8-e0c6-4f35-9071-dc3240e894a8 (Lighten Your Day.) Related Resources:Contact Prof. Pete and connect with him on https://www.linkedin.com/in/petealexander/ (LinkedIn), https://www.facebook.com/stressexpert/ (Facebook), https://twitter.com/ExpertStress (Twitter), https://www.youtube.com/channel/UCHHO6IiWyn56aURq585fxVA%20 (YouTube) and https://www.instagram.com/stressexpert/ (Instagram).

View Details

HOLLYWOOD STRATEGYHollywood strategy is a more glamorous version of what every business needs to do – focus on where to play and how to win. But a cohesive plan can often elude us. Today’s guest is a Hollywood mega entrepreneur with an amazing story whose journey gives us a peek behind the curtain into his secrets for success. What You’ll Discover About Hollywood Strategy (highlights & transcript):https://businessconfidentialradio.com/?p=44349&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) Factors Namer considers in crafting his Hollywood strategy [3:35] The strategic value of flexible business structures [6:23] How Hollywood strategy can be applied to Main Street businesses [11:08] How change empowers new business opportunities [14:26] The personal habits that contribute to Namer’s Hollywood strategy [17:06] The time management component of Namer’s Hollywood strategy [23:42] And much MORE.

Guest: Larry NamerLarry Namer’s entertainment and media credentials are pure platinum. He is an entertainment industry veteran with close to 50 years of professional experience in cable television, live events and new media. Larry is a founding partner of http://www.metanglobal.com/ (Metan Global Entertainment Group) (MGEG), a venture created to develop and distribute entertainment content and media specifically for Chinese speaking audiences in China and abroad. Mo recently, he was appointed Chief Operating Officer of http://www.fanvestor.com/ (FanVestor), an innovative data-driven ecosystem for celebrities, brands and their fans to become an investor and access exclusive experiences and rewards. While Metan and FanVestor may not be a household names to you, the E! Entertainment Television network no doubt is and that’s Larry’s baby too. His co-founded it, and some baby – it’s now valued at over $4 billion USD. Those three projects are just a small sample of his amazing portfolio of work. Along the way he has received tremendous accolades and won prestigious awards that are too numerous to mention. Related Resources:Contact Larry and connect with him on https://www.linkedin.com/in/larry-namer-18b6a/%20 (LinkedIn), https://www.facebook.com/larry.namer (Facebook), https://twitter.com/larrynamer1 (Twitter), and https://www.instagram.com/larry.namer/%20 (Instagram). Connect with Metan Global Entertainment Group on https://www.linkedin.com/company/metan-development-group/%20 (LinkedIn), https://www.facebook.com/MetanGlobalEntertainment/ (Facebook), https://twitter.com/GlobalMetan (Twitter) and https://www.instagram.com/metanglobalmedia/%20 (Instagram). Connect with FanVester on https://www.linkedin.com/company/fvestor/%20 (LinkedIn),https://www.facebook.com/fvestor/ ( Facebook), https://twitter.com/FVestor (Twitter) and https://www.instagram.com/fvestor/%20 (Instagram). Join, Rate and Review: Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips. Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

PAYROLL ISSUESPayroll issues can feel overwhelming for any small business and especially startups. Payroll is often the biggest recurring expense. It requires pin point accuracy and mistakes can be costly. Lucky for us my next guest, Charles Read, a certified public accountant and a U.S. Tax Court Practitioner will explain how to conquer the most common payroll issues What You’ll Discover About Payroll Issues (highlights & transcript):https://businessconfidentialradio.com/?p=44243&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) What payroll issues need to be addressed in the hiring process How an employee handbook can help lower unemployment taxes The payroll issues regarding worker classification How a biweekly payroll simplifies and solves multiple payroll issues Recordkeeping payroll issues What to do when the Tax Man comes knocking How to hire a payroll service equipped to properly handle your payroll issues And much MORE

Guest: Charles ReadCharles Read is an accomplished senior executive and entrepreneur with more than fifty years of financial leadership experience in a broad range of industries. He’s author of four books, the latest one being https://www.amazon.com/Payroll-Book-Guide-Businesses-Startups/dp/111970443X/ref=sr_1_1_sspa?dchild=1&keywords=charles+read+and+payroll&qid=1609721072&sr=8-1-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEyOTdOR0syN0VVTEE4JmVuY3J5cHRlZElkPUEwMjM4Mjg2MVBRUzQ5NUpEVzhUSSZlbmNyeXB0ZWRBZElkPUEwMDE1MDgwMlNLQkpQWlhEVlpWUCZ3aWRnZXROYW1lPXNwX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU= (The Payroll Book: A Guide for Small Businesses & Startups.) Charles is eminently qualified to write The Payroll Book. He’s a Certified Public Accountant (CPA), U.S Tax Court Practitioner (USTCP), member of the Internal Revenue Service Advisory Council (IRSAC), and the Founder of https://www.GetPayroll.com (GetPayroll.) Charles’ companies have provided full-service payroll services, payroll tax services, and other payroll-related services since 1991. Related Resources:Contact Charles and connect with him on https://www.linkedin.com/in/charles-j-read-cpa/ (LinkedIn), http://facebook.com/getpayroll (Facebook), http://twitter.com/getpayroll (Twitter), https://www.youtube.com/channel/UCxs-_RwC9NgfUcqbwvEaMIQ (YouTube) and https://www.instagram.com/getpayroll/ (Instagram). Join, Rate and Review:Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips. Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

SUCCESSFUL MARKETING CONTENTCreating successful marketing content, whether for online consumption or other media, is often an after thought for many time strapped entrepreneurs and small business owners and is often something that carries over from one to-do list to another. Today’s guest, Elizabeth Pampalone, is an expert marketer who says she can show us how to create an entire year of successful marketing content in just 5 days. What You’ll Discover About Successful Marketing Content (highlights & transcript):https://businessconfidentialradio.com/?p=43015&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) The branding elements that can torpedo successful marketing content [1:48] How successful marketing content requires a website fully aligned with your brand [6:00] The easy way to make your website more interactive [8:04] How to naturally build search engine optimization (SEO) into your website for more successful marketing content [9:36] The blog post short cuts that let you create blog posts for the entire year [11:37] How social media can leverage successful marketing content [14:00] How email marketing campaigns and templates amplify successful marketing content [17:04] And much MORE.

Guest: Elizabeth PampaloneElizabeth Pampalone, an International Speaker, a Successful Entrepreneur, and an Expert Marketer with over 20 years of experience who also hosts her own podcast called the Absolute Marketing podcast. Her innovative approach helps overwhelmed business owners and burnt out nonprofit directors to achieve success and freedom through innovative “Absolute Marketing” process.   Related Resources:Contact Elizabeth and connect with her on https://www.linkedin.com/in/elizabethpampalone/ (LinkedIn) and https://www.facebook.com/ElizPampalone/ (Facebook).  Join, Rate and Review: Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips. Follow the show on your favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

UNMET BUSINESS EXPECTATIONSHave you ever been upset because of unmet business expectations? A business partner, customer, supplier or maybe an employee has let you down? I know I have. And according to my next guest, Ben Winter, we could be thinking about expectations all wrong.   What You’ll Discover About Unmet Business Expectations (highlights & transcript):https://businessconfidentialradio.com/?p=42347&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) Why we’re thinking about unmet business expectations wrong [03:01] The flowchart that offers a path to untangling our unmet business expectations [04:55] Why Ben’s flowchart offers a logical process for an emotional problem [07:01] Understanding where your expectations come from [08:00] The key to managing unmet business expectations [10:07] Why unmet business expectations persist [12:05] How to think about resolving unmet business expectations [13:25] How anger over unmet business expectations presents a personal growth opportunity [16:32] And MUCH more.

Guest: Ben Winter Ben Winter is a serial entrepreneur who has owned several businesses and he’s also the author of the book,  https://www.amazon.com/gp/product/B083Z14VS4?pf_rd_r=6SWCFJQQ55ZABT2CQA1B&pf_rd_p=5ae2c7f8-e0c6-4f35-9071-dc3240e894a8 (What to Expect when having Expectations: Using the Anger of Unmet Expectations to Find Peace.) Ben has an adventurous streak. He has solo-piloted a plane, been scuba diving in the Galapagos, seen the animals of Tanzania and traveled all over Europe with a 6-month-old child in tow. That’s an impressive list, and to top it all off he’s acted in several plays, been in a movie and performed improv for over a decade. You can learn more about Ben and his work at https://havingexpectations.com/ (his website) and also download a https://havingexpectations.com/flow-chart/ (FREE copy of his FLOWCHART). Related Resources:Get your FREE https://havingexpectations.com/flow-chart/ (personal download of Ben’s FLOWCHART). Contact Ben and connect with him on https://www.facebook.com/ben.winter (Facebook) and https://twitter.com/guynumber6 (Twitter).

Join, Rate and Review:Joining the Business Confidential Now family is easy and lets you have instant acces to the latest tactics, strategies and tips. Follow the show through on favorite podcast app, on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Business Confidential NowBusiness Confidential Now is the show that brings you fresh insights, tools, and straight talk to help you manage business issues hiding in plain view that matter to your bottom line. It’s hosted by Hanna Hasl-Kelchner, founder of Business M.O. and the Legal Leverage Academy. Even if you have one of those fancy MBAs, it’s impossible to have all the answers in business. Hanna knows this as a matter of fact because she HAS one of those fancy MBAs and even taught in a few top tier MBA programs. She’s also been a practicing business attorney who has seen first-hand what happens when things go south. That’s why she created this podcast. The show typically runs approximately 25 – 35 minutes and releases a new episode every Thursday. It’s usually an interview show with experts, authors and thought leaders who share their secrets for more success on a wide range of business topics. But, once in a while Hanna will put on her lawyer hat and feature some no-nonsense legal information. Join Hanna and start listening to Business Confidential Now. Remember to tell all your business friends about the show and leave a positive comment. It’s available to listen for FREE in any app that supports podcasts. The more you dive into the episodes and follow Business Confidential Now, the more you’ll be able to grow and protect your business NOW. To listen to the show at https://businessconfidentialradio.com/ (https://BusinessConfidentialRadio.com) or on one of these popular apps https://business-confidential-n.captivate.fm/listen (https://business-confidential-n.captivate.fm/listen)

About Hanna Hasl-KelchnerHanna helps business leaders grow and protect their organizations. She has been a trusted advisor for more than 35 years, helping influential decision makers ranging from start-ups to the S&P 500 to the White House and discovered that what you don’t know in business really can hurt you. Unlike most lawyers, she has both entrepreneurial and corporate experience. Growing up she had a front row seat to her parents American Dream, watching them build a successful business from scratch and later ran her own business before age 30. She’s sat on both sides of the desk and that’s why today she loves to bridge the gap between business and law through public speaking, teaching and mentoring through https://businessmo.com/ (Business M.O., LLC), with M.O.’s Business Confidential Now podcast. Doing the right things in the right way is not only the right thing to do, it’s smart business because you’re creating a workplace where employees can bring their best, contribute amazing things and skyrocket your business. It lets you build a business that’s not only profitable; but, one you can be proud to tell your grandkids about some day.

View Details

ResilienceResilience is the capacity to recover quickly from difficulties. But when business circumstances, or life, dumps a truck load of lemons on you, it can be really hard to pick yourself up and move forward. That’s why I’m super excited about today’s guest, CJ Scarlet. She has overcome the trauma of physical assault and turned it into her super power as a serial entrepreneur. Now THAT’s resilience. It’s an amazing story of discipline, grit, and determination. What You’ll Discover About Resilience (highlights & transcript):https://businessconfidentialradio.com/?p=37808&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

The most important personal habit that supports resilience. [2:58] CJ’s worst moment as an entrepreneur: when she needed resilience the most [5:24] How being self-aware and learning from the past enables resilience. [7:09] How the right community supports and nurtures resilience. [7:53] How having a trusted sounding board, a mentor, a coach, promotes resilience. [9:08] How maintaining harmony is better than balance in creating more resilience in your life. [16:06]

Guest: CJ Scarlet

CJ Scarlet is a natural born fighter who channeled the emotional aftermath of trauma associated with childhood sexual assault and rape as a college freshman into a force to be reckoned with, by first taking back her power and then using those experiences to advocate for those who have been victimized or who could be victimized. Over the past 30 years she has helped thousands of survivors reclaim their powers too. For example, she’s used her authority and influence to run a child advocacy center for abused children and serve as Director of Victims Issues for the North Carolina Attorney General’s Office. CJ has helped business leaders drive more employee engagement through employee development efforts when she headed her corporate coaching company. She developed technology solutions to deter acts of violence in yet another business venture she founded called 10 for Humanity, LLC. Most recently she’s also been known as the “Badass Grandma” and the author of the book https://www.amazon.com/Badass-Parenting-Irreverent-Raising-Confident/dp/0578723166/ref=sr_1_3?dchild=1&keywords=cj+scarlet&qid=1607794250&s=books&sr=1-3 (Badass Parenting: An Irreverent Guide to Raising Safe, Savvy, Confident Kids) and it’s twin, PG-rated version entitled https://www.amazon.com/Heroic-Parenting-Essential-Raising-Confident/dp/0578723182/ref=sr_1_2?dchild=1&keywords=cj+scarlet&qid=1607795430&s=books&sr=1-2 (Heroic Parenting), which helps parents transform their kids into little bad asses who can protect and defend themselves from dangerous people. Through a number of twists and turns the unifying thread in her entrepreneurial journey has been resilience, living her truth and fighting for victim rights in multiple ways. Even though CJ hold an interdisciplinary master’s degree in humanities with an emphasis on human violence, she’s been named one of the “Happy 100” people on the planet, CJ’s story of triumph over adversity is featured in the bestselling books Happy for No Reason and Be Invincible.

Related Resources:Contact CJ and connect with her on https://www.linkedin.com/in/cjscarlet (LinkedIn), https://www.facebook.com/cjscarletauthor (Facebook), https://twitter.com/cjscarlet (Twitter), and https://instagram.com/cjscarlet (Instagram). Join, Rate and Review:  Joining the Business Confidential Now family is easy and lets you have instant acces to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (follow) the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you

View Details

Social Media MarketingSocial media marketing has often been portrayed as the road to riches, a way to make millions while you sleep. But once you dive in you quickly realize it’s not as easy as it looks. Today’s guest, Johnna Londen and her business partner Valerie Jennings say they have some tips to help you get better social media marketing results. What You’ll Discover About Social Media Marketing (highlights & transcript):https://businessconfidentialradio.com/?p=29724&preview=true# (CLICK HERE FOR AUDIO TRANSCRIPT)

• Does social media marketing really let you make millions while you sleep? [2:03]
• What you can reasonably expect from social media marketing. [3:27]
• How to determine which social media platform is best for your business. [6:08]
• How to establish your social media marketing posting schedule. [7:32]
• Common social media marketing mistakes. [10:28]
• 3 keys to better social media marketing results. [12:30]
• How to find the right virtual assistant for your business. [15:26]
• And much MORE. Guest: Johnna LondenJohnna Londen (on the left) is co-founder of http://theonlinebusinessgurus.com/ (The Online Business Gurus). Her mission and that of her business partner Valerie Jennings (on the right) is to show startup businesses who want an online presence, or well-established businesses that want to expand their online sales, the foundational steps they need in the online world. They teach businesses how build and/or manage their teams, install automation systems in their business, and market their products and services so that business owners can create a strong foundation for continued success and also so they can focus their energies on what they do best (which isn’t all this social media stuff). Together, Johnna and Valerie have over 13 certifications in the marketing and automation areas. One of their success stories is how they helped one client to rank number 9 in Twitter’s Global Gurus Brand Top 30. Related Resources:Contact Johnna and connect with her on https://www.facebook.com/YourVirtualAssistants/ (Facebook), https://twitter.com/UR_V_ASSISTANTS (Twitter), and https://instagram.com/theobgs (Instagram). Looking for a virtual assistant? Johnna recommended these sites as place to go for finding someone who can help you: https://virtualassistants.org/ (VirtualAssistants.org) and https://upwork.com/ (Upwork.com) Join, Rate and Review:  Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips. Follow the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Difficult ConversationsDifficult conversations can be relationship deal breakers especially at work where it could cost you a valuable customer or your job. So what do you say when you can’t say anything nice but you can’t exactly follow Mom’s advice and say nothing? My next guest, Sarita Maybin has some suggestions for you. What You’ll Discover About Difficult Conversations:https://businessconfidentialradio.com/?p=29651&preview=true# (CLICK HERE FOR AUDIO TRANSCRIPT)

* How to decide whether it’s worth confronting someone and have the difficult conversation. [3:09] * 3 factors that influence the best way to have that difficult conversation. [4:50] * How to respond when someone is having a difficult conversation with YOU. [8:14] * How not to get defensive during a difficult conversation. [11:32] * That there are more than two extreme responses when managing conflicts. [14:52] * The power of seeking to understand instead of blowing up. [19:30] * How conflict and difficult conversations are inevitable. [20:32]   Guest: Sarita MaybinSarita Maybin is an international speaker, communication expert, and former university dean of students who also happens to be the author of https://www.amazon.com/You-Cant-Something-Nice-What/dp/1419630539/ref=sr_1_2?dchild=1&keywords=sarita+maybin&qid=1605291620&s=books&sr=1-2 (If You Can’t Say Something Nice, What Do You Say?) In her 20+ year speaking career she has made it her mission to inspire others to embrace positivity, even amid the challenges of our ever-changing high-tech times. She has spoken in all 50 states, nine other countries, and on the prestigious TEDx stage. Growing up as a “military brat” moving from country to country, Sarita mastered how to make friends fast and finesse stressful situations. That’s how she discovered it was not just what you say, but how you say it that matters. Over the years she has refined those techniques and she’s even street-tested her strategies with clients such as Hewlet Packer, Kaiser Permanente, Los Angeles County, Department of the Navy and hundreds of other world-class organizations. Related Resources:Contact Sarita and connect with her onhttps://businessconfidentialradio.com/linkedin.com/in/saritamaybin ( LinkedIn), https://facebook.com/SaritaTalk (Facebook), https://twitter.com/SaritaMaybin (Twitter), https://www.youtube.com/user/SaritaMaybin (YouTube), and https://instagram.com/saritamaybin (Instagram.) Also visit her http://www.saritamaybin.com/ (website) for more information about her work. Join, Rate and Review:  Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips. Subscribe to the show on your favorite podcast app. Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Behavioral Issues in the WorkplaceBehavioral issues in the workplace are often a case of good people behaving badly and if you think you’ve got it bad where you work, wait until you hear today’s guest. Cornelia Gamlem is a human resources veteran who has co-authored, They Did What? Tales From the Workplace. It’s the book every HR professional threatens to write about the unbelievable situations they wrestle with every week in the process of managing employee relations. What You’ll Discover About Behavioral Issues in the Workplace (highlights & transcript):https://businessconfidentialradio.com/?p=29530# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• How the “creative nonfiction” book https://www.amazon.com/They-Did-What-Unbelievable-Workplace-ebook/dp/B08K21RW16/ref=sr_1_2?dchild=1&keywords=gamlem&qid=1605283294&s=books&sr=1-2 (They Did What?) is based in facts. [1:50]
• How effectively dealing with behavioral issues in the workplace is a function of experience. [5:30]
• Why dealing with behavioral issues in the workplace is requires judgment calls. [11:24]
• The most common themes and patterns of behavioral issues in the workplace. [15:11]
• The leadership challenges of human resources and managing behavior issues in the workplace [21:36]
• And much MORE.   Guest: Cornelia GamlemCornelia Gamlem is the co-author of the new book titled: https://www.amazon.com/They-Did-What-Unbelievable-Workplace-ebook/dp/B08K21RW16/ref=sr_1_2?dchild=1&keywords=gamlem&qid=1605283294&s=books&sr=1-2 (They Did What? Unbelievable Tales from the Workplace). This book is another creation from the writing partnership Cornelia has forged with her co-author Barbara Mitchell. Their previous collaboration resulted in the 2012 release of https://www.amazon.com/Big-Book-HR-Revised-Updated/dp/1632650894/ref=sr_1_1?dchild=1&keywords=gamlem&qid=1605283267&s=books&sr=1-1 (The Big Book of HR). Since then they have gone on to write more books, celebrate their translations into other languages, and receive prestigious awards. Cornelia Gamlem is passionate about helping organizations develop and maintain respectful workplaces. For that reason, she took her HR expertise and founded the Gems Group, a management consulting firm that offers solutions to a variety of HR and business issues because managing people is the most challenging part of any leader’s day. Related Resources:Contact Cornelia and connect with her on https://linkedin.com/in/corneliagamlem (LinkedIn), https://facebook.com/thebigbookofhr (Facebook), https://twitter.com/bigbookofhr (Twitter), and her blog: https://makingpeoplematter.blogspot.com/ (Making People Matter). You might also enjoy Cornelia’s interview on https://businessconfidentialradio.com/improve-employee-orientation-process/ (How to Improve Your Employee Orientation Process).   Join, Rate and Review:  Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (follow) the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy  

View Details

Nobody expects workplace violence to happen where they work. But when the extraordinary happens to ordinary people like you and me it rattles your sense of safety. As a responsible business leader and manager, it makes you wonder what if anything you could have done to prevent the unthinkable from happening where you work. That’s why I’m excited to welcome my next guest, a workplace violence prevention expert, who says most businesses are thinking about this explosive problem all wrong. What You’ll Discover About Workplace Violence Prevention (highlights & transcript):https://businessconfidentialradio.com/improve-strategic-value-workplace-violence-prevention/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

• What size a business needs to be before considering workplace violence prevention planning. [2:39]
• The “red flags” managers should keep on their radar screen to anticipate and mitigate workplace violence. [4:35]
• Why the term workplace violence includes much more than going “postal.” [2:49]
• How employees’ home life spills into work life and impacts workplace violence. [7:43]
• Steps small businesses can take to promote a culture of safety and workplace violence prevention. [12:04]
• How organizations inadvertently heighten the risk of workplace violence. [14:47]
• Why effective leadership requires a humanistic perspective to achieve meaningful workplace violence prevention. [20:22]
• And much MORE.

Guest: Felix Nater

Felix Nater specializes in helping organizations solve issues around aspects of workplace security and workplace violence prevention. He is a nationally recognized as a highly-skilled Workplace Violence Prevention Consultant and Advisor and is the President and owner of the security management consulting firm https://www.naterassociates.com/ (Nater Associates, Ltd.) His thought leadership has been showcased in articles published in nationally recognized publications which reach a global audience of professional security, facility and human resources providers. His extensive experience in mitigating the threat of workplace violence has been shared with a variety of private, corporate and government clients through presentations, workshops & training sessions, as well as panel discussions. Related Resources:Contact Felix and connect with him on https://linkedin.com/in/felix-p-nater-csc-71b9a (LinkedIn) and https://twitter.com/felixnater (Twitter). You might also enjoy Felix’s interview on https://businessconfidentialradio.com/bullying-the-cruel-link-to-workplace-violence/ (Bullying: The Cruel Link to Workplace Violence). Join, Rate and Review:  Joining the Business Confidential Now family is easy and lets you have instant acces to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (follow) the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Join ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

View Details

Workforce Ready SkillsWorkforce ready skills are something every business wants and needs – the ability of employees to hit the ground running as new hires and the ability to anticipate problems and quickly solve them before they hit the fan. But what’s the best way to bring such competencies onboard? Today’s guest shares what often goes wrong with during the interview process, the types of questions that can lead to unwanted information, what to ask instead, and how to improve it your interviewing skills with free resources that are readily available. What You’ll Discover About Workforce Ready Skills (highlights & transcript):https://businessconfidentialradio.com/when-interviews-fail-to-identify-genuine-workforce-ready-skills/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

What are workforce ready skills. [1:45] How workforce ready skills impact growth, especially for small businesses. [2:30] How the interview process often doesn’t uncover whether a person is fit for the job. [3:08] How the interview process gets biased. [4:36] Two questions to avoid when interviewing job candidates. [5:30] How to objectively reveal a candidate’s workforce ready skills. [6:17] Three things every employer can do to identify workforce ready skills when hiring. [11:53] Free resources that can improve your hiring process and help avoid legal liability. [13:10] And much more.

Guest: Olalah NjengaOlalah Njenga is an award-winning entrepreneur, an accomplished business strategist and Founder of the http://www.yellowwoodgroup.com/ (Yellowwood Group), as well as an advocate for the small business economy. Olalah’s public sector roles include the Leadership Council for the National Small Business Association and the Leadership Council for the National Federation of Independent Business of North Carolina. She holds a governor-appointed seat as the Commissioner of Small Business on the NCWorks Commission representing the commerce and workforce interests of nearly 900,000 North Carolina business owners. Olalah is also a trusted small business source for the media including BBC, NPR, New York Times, Marketplace, Fox and local ABC, NBC and CBS affiliates. Related Resources:Contact Olalah and connect with her on https://linkedin.com/in/olalah (LinkedIn) and https://twitter.com/olalah (Twitter.)

Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Zoom PresentationsZoom presentations and other forms of video enabled conference calling can feel a bit intimidating when you’re the one on camera trying to present yourself professionally. So how do you make yourself camera ready? Today’s guest, media expert and former TV producer Jess Todtfeld offers timely Zoom presentation tips to help you put your best foot forward. What You’ll Discover About Zoom Presentations (highlights & transcript):https://businessconfidentialradio.com/crush-next-zoom-presentation/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

How to select a background that conveys a professional image. [3:14] Why the standard selfie camera angle is not ideal. [7:24] The 3 factors to focus on when doing a Zoom presentation. [10:03] The one factor that turns people off more than any other. [8:33] When it’s worth investing in additional lighting for a Zoom presentation. [13:22] When the magic of makeup makes sense for Zoom. [15:20] How body language can impact your Zoom presentation. [19:20] The biggest mistakes people make on video conferencing calls. [21:23] And much more.

Guest: Jess TodtfeldJess Todtfeld is one of the leading communications and https://businessconfidentialradio.com/crush-next-zoom-presentation/Jess%20Todtfeld%20is%20one%20of%20the%20leading%20communications%20and%20media%20training%20authorities%20in%20the%20U.S.%20%20With%20more%20than%2015%20years%20as%20a%20media%20trainer%20and%20consultant,%20Todtfeld%20helps%20CEOs,%20business%20executives,%20spokespersons,%20public%20relations%20representatives,%20experts,%20and%20authors%20to%20become%20more%20confident,%20more%20in%20control,%20and%20to%20create%20more%20results%20from%20their%20speaking%20engagements%20and%20media%20appearances.%20He%20brings%20with%20him%2013%20years%20of%20experience%20as%20a%20TV%20producer%20for%20NBC,%20ABC,%20and%20FOX,%20having%20booked%20%20and%20produced%20over%205,000%20segments.%20%20Jess%E2%80%99%20time%20in%20front%20of%20the%20camera%20includes%20features%20reporting,%20guest%20spots%20on%20national%20/%20international%20news%20programs.%20He%E2%80%99s%20been%20featured%20on%20just%20about%20every%20major%20network%20and%20trained%20clients%20in%20large%20corporations,%20like%20IBM,%20Land%20Rover%20USA,%20and%20JP%20Morgan%20to%20individuals%20in%20small%20business%20to%20non-governmental%20organizations%20such%20as%20the%20United%20Nations%20to%20actual%20government%20agencies%20such%20as%20The%20Social%20Security%20Administration.%20 (media training) authorities in the U.S. With more than 15 years as a media trainer and consultant, Jess helps CEOs, business executives, spokespersons, public relations representatives, experts, and authors to become more confident, more in control, and to create more results from their speaking engagements and media appearances. He brings with him 13 years of experience as a TV producer for NBC, ABC, and FOX, having booked and produced over 5,000 segments. Jess’ time in front of the camera includes features reporting, guest spots on national / international news programs. He’s been featured on just about every major network and trained clients in large corporations, like IBM, Land Rover USA, and JP Morgan to individuals in small business to non-governmental organizations such as the United Nations to actual government agencies such as The Social Security Administration. Related Resources:Contact Jess and connect with him on http://www.linkedin.com/in/Todtfeld (LinkedIn), http://www.facebook.com/JessTodtfeld (Facebook), http://www.twitter.com/MediaJess (Twitter), and http://www.youtube.com/MediaTrainingCompany (YouTube). You might also enjoy Jess’ other interview https://businessconfidentialradio.com/communication-with-more-power-and-influence/ (How to Attract More Power and Influence with Better Communication Skills). Subscribe, Rate and Review:Subscribing is easy and lets you have instant...

View Details

LEADERSHIP TRAPSCONGRATULATIONS – you’re a manager now. If you secretly feel like the cat who finally caught the mouse and are not quite sure how to avoid common management leadership traps, you’re not alone. Today’s guest, HR pro Barbara Mitchell has years of experience helping new and seasoned managers side-step leadership traps and can help you maximize your impact and influence as well as build trust and and high performance teams. What You’ll Learn About Leadership Traps (highlights & transcript):https://businessconfidentialradio.com/three-management-leadership-traps-avoid/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

The 2 biggest challenges new managers face. [2:44] Why thinking your positional power means you have all the answers is a huge leadership trap. [3:57] The 3 management behaviors that are leadership traps. [3:59] How employee engagement starts well before you hire someone. [6:45] Why onboarding employees is not solely an HR department responsibility. [8:10] What to do when you feel your job is threatened by a super star who reports to you. [10:16] An easy way to side-step the leadership trap inherent in managing remote employees. [17:20] And much more.

Guest: Barbara MitchellBarbara Mitchell an acclaimed expert in human resources management and award winning co-author of https://www.amazon.com/Managers-Answer-Book-Influence-Challenges-ebook/dp/B076XWLX49/ref=sr_1_4?dchild=1&keywords=managers+answer+book&qid=1602971698&sr=8-4 (The Manager’s Answer Book: Powerful Tools to Maximize Your Impact and Influence, Build Trust and Teams, and Respond to Challenges) – a 2020 winner of the prestigious Next Generation Indie Book Award. Barbara is enthusiastic about helping organizations find, hire, engage and retain the best available talent. That’s why she founded The Mitchell Group, a management consulting practice that helps clients with people and talent management issues. She also maintains an active https://makingpeoplematter.blogspot.com/ (blog.) Prior to her consulting, she spent much of her business career with Marriott International. You might already be familiar with some of Barbara’s other work. In 2012, together with Cornelia Gamlem she wrote https://www.amazon.com/Big-Book-HR-Revised-Updated/dp/1632650894/ref=sr_1_2?dchild=1&keywords=the+big+book+of+hr&qid=1602971648&sr=8-2 (The Big Book of HR) because managing people is the most challenging part of any leader’s day. The dynamic writing duo has since drilled down even further with their latest timeless release, https://www.amazon.com/Managers-Answer-Book-Influence-Challenges-ebook/dp/B076XWLX49/ref=sr_1_4?dchild=1&keywords=managers+answer+book&qid=1602971698&sr=8-4 (The Manager’s Answer Book).  Related Resources:Contact Barbara and connect with her on https://linkedin.com/in/mitchellbarbara (LinkedIn), http://www.facebook.com/thebigbookofhr (Facebook), and https://twitter.com/bigbookofhr%20 (Big Book of HR Twitter), as well as the https://twitter.com/gotworkconflict (Got Work Conflict Twitter). You might also enjoy Barbara’s earlier interview https://businessconfidentialradio.com/workplace-conflict-toxic/ (How to Keep Workplace Conflict From Turning Toxic). Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

CUSTOMER SERVICE CULTURECustomer service skills can feel like a lost art especially when you call a business and you can’t reach anyone with a pulse, or when you do have some person to person contact and the employee acts like they’re doing you a favor. It’s a frustrating customer experience and one that ultimately hurts a company’s reputation and bottom line. How can you keep such disasters from happening in your business, or reverse course if such complacency has already set in? Today’s customer service and experience expert Shep Hyken has some answers and explains how to create a customer service culture you can be genuinely proud to tell your grandkids about. What You’ll Discover About Customer Service Culture (highlights & transcript):https://businessconfidentialradio.com/create-customer-service-culture-proud/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

The customer service standard people expect regardless of how big or small your business is. [3:01] The one customer experience that can bulletproof you from your competitors if you do it right. [5:30] Why your business needs a customer service culture mission statement. [11:33] Why it’s critical for every employee to understand how they impact the customer experience. [12:43] The 6 steps necessary to create a customer service process focus. [12:01] The role of accountability in a customer service culture. [17:18] How to use automation without sacrificing customer service. [18:59] And much more.

Guest: Shep HykenShep Hyken is a customer service and customer experience rock star. He’s the Chief Amazement Officer of Shepard Presentations, and a New York Times and Wall Street Journal bestselling author who has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of http://www.momentsofmagicbook.com/ (Moments of Magic)®, http://www.theloyalcustomer.com/ (The Loyal Customer, )http://www.cultofthecustomer.com/ (The Cult of the Customer, )http://www.amazementrevolution.com/ (The Amazement Revolution, )http://www.amazeeverycustomer.com/ (Amaze Every Customer Every Time, )and https://hyken.com/online-store/the-convenience-revolution/ (The Convenience Revolution.) He is also the creator of http://thecustomerfocus.com/ (The Customer Focus)™, a http://www.thecustomerfocus.com/ (customer service training )program which helps clients develop a customer service culture and loyalty mindset. Since founding Shepard Presentations in 1993 Shep has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Related Resources:Contact Shep and connect with him on https://www.linkedin.com/in/shephyken/ (LinkedIn), https://www.facebook.com/ShepHykenSpeaker (Facebook), and https://twitter.com/Hyken (Twitter.) Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

LOGO DESIGNYour logo design can provide instant name and product recognition for your business. It’s a very important part of your brand, your marketing and your business strategy. That’s why figuring out what’s truly important in a logo design is so essential to your business growth and prosperity. Today’s guest shares what non-artists need to know about logo design to increase the marketing value of their logo investment. What You’ll Discover About Logo Design (highlights & transcript):https://businessconfidentialradio.com/increase-marketing-value-logo-design/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

How to know if a particular logo design is right for you. [2:43] Why knowing how and where your logo will be used is critically important. [3:35] The 3 logo design elements you need to know. [5:10] How image color and resolution impact your branding. [7:24] Why the cut rate logo designs are not always the cheapest branding solution. [17:22] The 3 logo design files you should ask for and why you need them. [16:37] Tips for selecting a graphic designer. [26:16] And much more.

Guest: Abby GreeneAbby Greene is a gifted artist and graphics designer and the Founder of https://abby-graphics.com/ (Abby Graphics). She has a Bachelor of Arts from The American University in Washington, DC and a gazillion years of experience in design, having worked as a paste-up artist at a full -service advertising agency, an Assistant Art Director at a financial advertising agency, and a Senior Designer at a very large retail advertising. Her work has been featured on every type of advertising media you could imagine, even billboards and TV. She also taught advanced design at Seton Hall University before starting her own successful graphic design company, https://abby-graphics.com/ (Abby Graphics) nearly 30 years ago. She now designs a wide range of products that go well beyond logos, including business cards and letterhead, promotional brochures and flyers, corporate reports, catalogues, social media banners, e-books, web art, and much more. Related Resources:Contact Abby and connect with her on https://www.linkedin.com/in/abbygreene/ (LinkedIn), https://www.facebook.com/AbbyGraphics (Facebook), and https://twitter.com/AbbyGraphics (Twitter). Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Professional GrowthProfessional growth may sound like accumulating notches on a belt – bigger title, more money, more responsibility, maybe even your own business. But professional growth is so much more than a resume check list of accomplishments. Successfully moving from a contributor role to a leadership role requires new ways of thinking and new ways of doing things. Brian Alvo, Founder of https://bethenextgen.com/ (NextGen Center) is preparing aspiring business leaders and entrepreneurs for the next step on their career ladder by showing them how to successfully navigate their professional growth. What You’ll Discover About Professional Growth (highlights & transcript):https://businessconfidentialradio.com/smart-leaders-professional-growth/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) What the key difference is between a manager and a leader. The biggest leadership challenge for entrepreneurs Why there is no silver bullet solution to business leadership. The professional growth necessary for managers to transition into leadership. The professional growth challenges of a family business. How to accelerate professional growth and business success. And MUCH more.

Guest: Brian AlvoBrian Alvo, the Founder of https://bethenextgen.com/ (NextGen Center), an organization that fosters growth, development, and transformational experiences for the next generation of leaders, so that they are better prepared to navigate their professional and guide those they work with. Brian’s own career path began as a civilian analyst with the United States Marine Corps, and then spanned multiple industries. As a Director of Corporate Development at LabCorp, Brian led strategic teams to realign and grow divisional business into national programs. Then as Vice President of Business Development and Strategic Accounts at one of the fastest-growing technology companies in Durham, NC, he helped grow the company from 14 to 50+ team members in less than two years’ time. Although he managed to earn a Duke MBA along the way as he navigated these impressive career moves, Brian found that the transitions from contributor to manager to leader were often harder than they needed to be. He recognized a critical need for organizations to better support and invest in their emerging leaders and that realization planted the seeds for the mission and vision of his https://bethenextgen.com/ (NextGen Center). Related Resources:Contact Brian and join him and the folks at the NextGen Center on https://www.linkedin.com/company/bethenextgen.com/ (LinkedIn), https://facebook.com/bethenextgen (Facebook), and https://instagram.com/nextgen_center (Instagram). Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Judgment RecoveryJudgment recovery is not as easy as asking “show me the money” after you win a lawsuit. Getting a judgment in a court of law gets you a piece of paper and the right to now go and collect on it. It doesn’t mean you’ll necessarily be successful AND if you’re not successful if feels like getting victimized all over again. So if you want to know how to actually recover what’s rightfully owed to you, you’re going to love today’s guest. He’s the nation’s leading financial forensic expert and he’ll explain what you need to do to successfully enforce and recover a legal judgement in the United States. What You’ll Discover About Judgment Recovery (highlights and transcript):https://businessconfidentialradio.com/improve-your-judgment-recovery-success-rate/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) Why building a better relationship with the local sheriff’s department is a smart idea. [3:04] Why deposing the debtor immediately after the verdict isn’t the smartest thing to do. [10:58] How to avoid the debtor’s delays and stall tactics. [15:17] The financial forensic research you need to do before engaging in judgment recovery. [13:20] The best strategy for locating assets the debtor hides. [12:12] The mistake lawyers often make when seeking judgment recovery. [8:52] And much more.

Guest: Joe DickersonJoe Dickerson is a domestic and international judgment enforcement expert and instructor who helps individuals and businesses enforce civil judgments in the U.S. and around the world as CEO of http://www.financialforensicservices.com/ (Financial Forensic Services, LLC.)  He also trains people on how to do asset recovery. His relevant experience in helping victims recover money runs deep and includes being a former Detective Sergeant of the Houston Police Department in Texas, and founding member of Houston’s Harris County District Attorney’s Organized Crime Bureau. He has also taken the lessons he’s learned over the years and put it in writing in his international best-selling book, https://www.amazon.com/Diagnostic-Prescriptive-Judgment-Enforcement-Recovery/dp/1096564750/ref=sr_1_1?dchild=1&keywords=joe+dickerson+and+judgement&qid=1601243098&s=books&sr=1-1 (Diagnostic & Prescriptive Judgment Enforcement: The New Model for Judgment Recovery.) I wish I had known about Joe’s book several years ago. As an attorney I know first-hand how difficult it can be to collect on a judgment. In one case I had many years ago I sent a judgment to the local Sheriff’s office to execute. Whenever I called about it I was told “don’t you worry, we have 30 days to execute that order.” I had someone from the office drive by the business and they confirmed it was still up and running. BUT on the 30th day when the Sheriff’s office went to do their job they found crickets. There was a padlock on the door. The lights were out. The place was empty- cleaned out. Related Resources:Contact Joe and connect with him on https://www.linkedin.com/in/joe-h-dickerson-5461546/ (LinkedIn )and https://www.facebook.com/Financial-Forensic-Services-LLC-105730204144970/?modal=admin_todo_tour (Facebook.) Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

DEVELOPMENTAL NETWORKINGDevelopmental networking is something most people, especially women, don’t consciously think about in the workplace. Sure, we all know how important networks are, but women in particular are prone to expecting their work to speak for itself and view certain types of networking as “”playing the game.” If this is you, you’re going to love what Dr. Rosina Racioppi has to say about it. She has life changing advice on how to establish and leverage relationships at work without feeling like you’re selling out. What You’ll Discover About Developmental Networking (highlights and transcript):https://businessconfidentialradio.com/developmental-networking/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

The purpose of developmental networking. [2:38] Why developmental networking isn’t “selling out.” [11:50] How to build your network and still be authentic. [14:00] How to choose the right people to be part of your network. [4:53] How your networking needs change as you progress in your career. [14:55] Simple questions to ask to get the feedback you need to grow professionally. [10:20] And much more.

Guest: Dr. Rosina RacioppiDr. Rosina Racioppi is the author of https://www.amazon.com/dp/1732251088/ref=sr_1_2?dchild=1&keywords=racioppi&qid=1598281143&s=books&sr=1-2 (Relationships Matter: How Women Use Developmental Relationships to Step into Power and Influence). She is also the President and Chief Executive Officer of https://www.women-unlimited.com/ (WOMEN Unlimited, Inc,) where she spearheads her organization’s initiatives to help Fortune 1000 companies cultivate the talent they need for ongoing growth and profitability. Under her leadership WOMEN unlimited successfully partners with organizations across a wide range of industries to develop their high-potential women and to build a pipeline of diverse and talented leaders. With over 25 years of executive level experience on organization planning and development, compensation and benefits, training and development, safety, quality management staffing and employee relations at organizations such as Degussa Corporation, Nextran (a division of Baxter Corporation) and Beechwood Data Systems, plus a doctorate in education from the University of Pennsylvania, Rosina is singularly qualified to understand the needs of her partner organizations and to speak on the topic of developmental networking. Related Resources:Contact Rosina and connect with her on https://www.linkedin.com/company/women-unlimited/?viewAsMember=true (LinkedIn), https://www.facebook.com/womenunlimitedinc/ (Facebook), https://twitter.com/womenunlimited_ (Twitter) and https://www.women-unlimited.com/ (WOMEN Unlimited, Inc).   Subscribe, Rate and Review: Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Implicit BiasImplicit bias is an uphill battle for those laboring under its burden and for organizations trying to eliminate it. You may have experienced it yourself. It might even be the reason you started your own business. No matter how hard you worked, no matter how great your ideas, your objective skills, or even your past successes – you’re passed over, you lose out to someone else less qualified and in your gut you know there is some type of bias at work. It may not rise to the level of being illegal and even if it did you might not want to take legal action for a variety of reasons. BUT in your heart you know you’ve been unfairly disadvantaged. What can you do? How can you turn that adversity into and advantage? Into your super power? Harvard professor and award winning researcher, Dr Laura Huang shares her insights and explains how. What You’ll Discover About Implicit Bias in the Workplace (highlights and transcript):https://businessconfidentialradio.com/how-to-deal-with-implicit-bias/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT)

The difference between implicit bias, unconscious bias, and systemic bias. [3:32] The multiple forms of privilege in the workplace. [9:52] The problem with traditional anti-bias training. [8:16] How the myth of meritocracy muddies the water. [11:19] How individuals can overcome bias and empower themselves even within imperfect systems. [12:18] What EDGE stands for and how to make it work for you. [13:24] How management can empower employees to find their strengths and advance the organization [17:36] And much more.

Guest: Dr. Laura Huanghttps://www.hbs.edu/faculty/Pages/print-profile.aspx?facId=648943 (Dr. Laura Huang) is an Associate Professor of Business Administration at the Harvard Business School and an expert in interpersonal relationships and implicit bias in entrepreneurship and in the workplace. She is also the creator of #FindYourEdge, an initiative dedicated to addressing inequality and disadvantage through personal empowerment. Her award-winning research has been featured in the Financial Times, The Wall Street Journal, USA Today, Forbes, and Nature, and she was named one of the 40 Best Business School Professors Under the Age of 40 by Poets & Quants. She has previously held positions in investment banking, consulting, and management, for organizations as Standard Chartered Bank, IBM Global Services, and Johnson & Johnson. Laura holds an MS and BSE in electrical engineering Duke University, an MBA from INSEAD, and a PhD from the University of California, Irvine. She is also the author of https://www.amazon.com/Edge-Turning-Adversity-into-Advantage/dp/0525540814/ref=sr_1_1?dchild=1&keywords=laura+huang&qid=1599409949&sr=8-1 (Edge: Turning Adversity into Advantage). Related Resources:Contact with Dr. Huang and connect with her on https://www.linkedin.com/in/laura-huang-a3861a/ (LinkedIn), https://www.facebook.com/laurahuangLA (Facebook), https://twitter.com/LauraHuangLA (Twitter), https://www.youtube.com/channel/UCNTofaheKUti9zRoc8AHy2Q (YouTube) and https://www.instagram.com/laurahuangla/?hl=en (Instagram). Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Toxic WorkplaceHave you ever worked in a toxic workplace? Someplace where the people or maybe just one person makes you feel tense? When you hear their voice do you feel your jaw start to tighten or brace yourself for what’s coming next. Or maybe duck into the rest room just to get away? How ‘bout on weekends, do you start feeling stressed on Sunday as you think about the work week ahead? If you answered yes to any of these questions, listen now to CEO Whisperer, Jim Jeffers, who has dealt with some of the toughest toxic workplaces and will share with us how to fix it What You’ll Discover About a Toxic Workplace:https://businessconfidentialradio.com/how-to-guard-against-toxic-workplace/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) What factors create a toxic workplace. [2:42] What is the difference between a difficult employee and a toxic one. [5:47] How do you know an employee is toxic. [9:16] What to do if the toxic employee is a co-worker. [29:29] The biggest mistake managers make in dealing with a toxic workplace [21:55] How to keep your workplace toxic free. [13:14] And much more.

Guest: Jim JeffersJim Jeffers is a contemporary Human Resources Conciallary and CEO Whisperer. He is the Principal Consultant at  http://www.hrrenewal.com/ (HRrenewal™) and brings 40 years of diverse human resources experience to the table with unique perspectives and a great sense of humor. He has supported executive teams in retail, education, advertising, banking, automotive, consumer goods, financial, tax services and non-profits. Jim’s focus is to build, grow and yes, protect breathable cultures from becoming toxic ones. From keeping enemies at the gate with exceptional hiring prowess to being candid and direct with CEO’s he is all about people being able to work at a great place for all the right reasons. Finally, it is his belief that it is cultures that can release the elusive discretionary effort of our employees far more than any other factor within our organizational control. It is cultures that attract; cultures that adhere and cultures that repel our most valued employees. Related Resources:Contact Jim and connect with him on http://linkedin.com/in/hrrenewal (LinkedIn), http://twitter.com/hrrenewal (Twitter), http://pinterest.com/hrrenewal (Pinterest) and at http://www.hrrenewal.com/ (HRrenewal™) Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Gig Jobs and EntreprenuershipIf you have a side hustle or are doing a bunch of gig jobs that you enjoy more than your day job you’re probably wondering whether you can turn it into a livelihood and grow it into an ongoing business concern that can be sold for more than the sum of its parts. In this episode you’ll hear proven tips to do exactly that from Joel G. Block, the author of https://www.amazon.com/Stop-Hustling-Start-Building-Business-ebook/dp/B079SL9NV1/ref=sr_1_1?dchild=1&keywords=joel+g.+block&qid=1598818812&sr=8-1 (Stop Hustling Gigs and Start Building a Business: 101+ Tricks of the Trade to Help Entrepreneurs and Self-Employed People Build a Money-Making Machine.) What You’ll Discover About Gig Jobs and Entrepreneurship:https://businessconfidentialradio.com/grow-gig-jobs-entrepreneur/# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) The major difference between a side hustle, gig jobs, or life style business and a business that can be sold as a going concern [1:54] The problem with hustling to get gig jobs and then performing all the work yourself [4:19] The 3 things you must have to start building a money machine [6:20] What you need to be crystal clear about before you can really move forward [7:33] How to leverage your skills into multiple revenue streams [11:13] What investors wished start-ups knew for asking for money [14:38] And much more.

Guest: Joel BlockJoel G. Block, a self-described Disruption Futurist™ and money business insider who is also the author of https://www.amazon.com/Stop-Hustling-Start-Building-Business-ebook/dp/B079SL9NV1/ref=sr_1_1?dchild=1&keywords=joel+g.+block&qid=1598816097&s=books&sr=1-1 (Stop Hustling Gigs and Start Building a Business: 101+ Tricks of the Trade to Help Entrepreneurs and Self-Employed People Build a Money-Making Machine.) In a nutshell, Joel is a long-time venture capitalist and hedge fund manager who lives in a “Shark Tank” like world like the one you see on TV. Since selling his publishing business to a Fortune 500 company Joel has been giving keynote conferences around the world, sharing Wall Street insights that enhance stakeholder value by delivering growth strategies and the inside scoop to business executives and their teams on how they can disrupt their competitors’ future. Related Resources:Contact Joel and connect with him on https://www.linkedin.com/in/joelblock (LinkedIn), https://www.facebook.com/joelblock (Facebook), https://twitter.com/JoelBlock (Twitter), http://bit.ly/Joel-on-YouTube (YouTube) and https://www.instagram.com/joelgblock/ (Instagram). Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

OPEN BOOK MANAGEMENTDo you want your employees to take more responsibility for their jobs? Take a greater interest in business results, performance and the growth of your company? To be more engaged? If you answered yes, you’ll love this interview with Chris McKittrick who will explain how open book management can help you achieve all of those goals and more. What You’ll Discover About Open Book Management:

How open book management differs from traditional financial reporting. What types of businesses and industries can successfully implement open book management. How to get your employees onboard this management style. Why this management style is called “The Great Game of Business.” How open book management helps in leadership succession planning. And much more.

Guest: Chris McKittrick, CPA, CGMA, MBA Chris McKittrick is a Certified Coach for The Great Game of Business – the most celebrated approach to open-book management and the only business operating system that is proven to drive Rapid Financial Results and Lasting Cultural Change™ Chris has 40 years of business experience in leadership positions in audit, financial management, and information systems. He has worked in a broad range of industries including public accounting, hospitality and gaming, manufacturing, software, public relations/advertising, state government and professional associations. His roles have included vice president/chief financial officer, intern​al audit director, information systems director, information systems audit, reengineering team leader, and corporate/division controller. Chris McKittrick is currently an adjunct lecturer in the Department of Accounting in the Poole College of Management at North Carolina State University. As a full-time and adjunct lecturer since 2010, he has taught over 10,000 students in undergraduate and graduate classes including financial and managerial accounting, planning and budgeting, fraud and internal controls. Chris formerly served as director of Members in Business, Industry, and Government for the AICPA. He obtained both his BS and MBA from Drexel University in Philadelphia, PA, and is a CPA/CGMA. He was a CFE from 2009 through 2018. Related Resources:Contact Chris and connect with him on https://www.linkedin.com/in/chrismckittrickcpambacfe/ (LinkedIn), and on his website at https://obm-assoc.com/ (OBM Associates, LLC). Subscribe, Rate and Review:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips. Become a https://development.businessconfidentialradio.com/subscribe-to-podcast/ (Preferred Listener) or https://development.businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast app. Rating and reviewing the show helps us grow our audience ad allows us to bring you more of the rich information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Empowerment in BusinessEmpowerment in business can be a formidable force. But when you’re feeling stuck in your career or your business, and especially when tragedy strikes, empowerment can feel out of reach. Hear the remarkable backstory of http://smartfem.com/ (SmartFem) and it’s founder Lea Woodford, author of https://www.amazon.com/gp/product/B01MZ4EZ4Q/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B01MZ4EZ4Q&linkCode=as2&tag=businconfinow-20&linkId=bd43322dcd5a808539ac93700e92f097%22%3ELead...Share...Empower:%20My%20Strategies%20for%20Success%20in%20Life%20and%20Business%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=B01MZ4EZ4Q%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Lead, Share, Empower) and the role empowerment played in her company’s success.  WHAT YOU’LL DISCOVER ABOUT EMPOWERMENT IN BUSINESS: 

Why business empowerment is a critical skill for every executive, manager, and entrepreneur. How business empowerment contributed to the SmartFem success story. The 2 things you need to do to keep business empowerment fueled. How to empower your team and yourself. Why following your passion isn’t enough for staying empowered and what you need instead. And MUCH more.

GUEST:Lea Woodford helps you think bigger and bolder about your business and your career. She is the Chief Executive Officer and founder of the http://smartfemmediagroup.com/ (SmartFem Media Group,) a full service digital marketing and advertising company. Lea has an amazing career, with extensive experience as a business consultant and entrepreneur as well as a publicist, columnist, and radio and TV personality. As if that weren’t enough, somewhere along the way she decided the only way she could make a difference and empower women was to create her own magazine that bridges the online community with the local community. So, she created http://smartfem.com/ (SmartFem). And because she is passionate about working with young professionals, Lea makes sure that SmartFem helps create opportunities for interns and graduates from ASU’s Walter Cronkite School. Besides being a media expert, Lea is also a top speaker. Lea motivates her audience in the same manner she motivates her team. She encourages you to “find your voice” and she shares her ups and downs as well as her successes and failures – to give your audience a fresh perspective on marketing, leadership, innovation and customer service. It’s all about empowering you to be more and do more. Actually, her most recent book, https://www.amazon.com/gp/product/B01MZ4EZ4Q/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B01MZ4EZ4Q&linkCode=as2&tag=businconfinow-20&linkId=bd43322dcd5a808539ac93700e92f097%22%3ELead...Share...Empower:%20My%20Strategies%20for%20Success%20in%20Life%20and%20Business%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=B01MZ4EZ4Q%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Lead Share Empower: My Strategies in Life and Business), puts empowerment center stage. Be sure to check it out! RELATED RESOURCES:http://www.leawoodford.com/ (Contact Lea) and connect with her on http://linkedin.com/in/leahaben (LinkedIn), http://facebook.com/lea.friesehaben (Facebook), and http://twitter.com/leawoodford (Twitter). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your...

View Details

Free Business Contract FormsFree business contract forms downloaded from the Internet sound like the perfect solution to high priced law firms. Right? They’re cheap and easy to download. But are they too good to be true? You know what they say. If it sounds too good to be true it probably is. Discover when to hold ’em and when to fold ’em. Join host Hanna Hasl-Kelchner, author of https://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy), and discover what you need to know before you use them and how to decide whether you want to use them at all. WHAT YOU’LL DISCOVER ABOUT FREE BUSINESS CONTRACT FORMS: The 4 advantages of free business contract forms. 

Why the cheapest solution isn’t always the least expensive when it comes to free business contract forms because what you don’t know about contracts really CAN hurt you.  The biggest drawback of using free business contract forms.  Why free business contract forms don’t necessarily reduce legal fees, and can actually increase them if you’re not skilled and trained in how to use them properly.  And MUCH more.

HOST:Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert, entrepreneur and recovering S&P 500 business lawyer. In the course of her 30+ year legal career she has written and negotiated thousands of contracts, directed hundreds of lawsuits, and managed multi-million dollar legal budgets. She knows where the pitfalls are.  Her mission is to help you access the business information you need to succeed and to sidestep the speedbumps and landmines hiding in plain view.  That’s why today she spends her time interviewing the fabulous guests you hear on https://businessconfidentialradio.com/ (Business Confidential Now) and providing leadership development to executives, managers and entrepreneurs. Hanna helps them sharpen their risk management radar, reduce legal costs, and leverage legal knowledge for a competitive business advantage. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com/ (Business M.O., LLC) and its education division, the Legal Leverage® Academy, using methods honed while teaching at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School). She makes learning simple, easy, and fun.   Hanna is a best-selling author whose ground-breaking book, http://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy: What Every Manager Should Know About the Law). It’s been cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the...

View Details

Fast-Paced LearningFast-paced learning is a must if you want your business to thrive. But how are you supposed to accomplish that when confronted with a daily avalanche of information?  Hear what leadership readiness expert, Erika Andersen, has to say about fast-paced and high payoff learning, next, on Business Confidential Now. WHAT YOU’LL DISCOVER ABOUT FAST-PACED LEARNING: 

Why “being bad” is essential to fast-paced learning and effective leadership. How to reconcile “being bad” with being responsible in our jobs. 4 skills necessary to excel at fast-paced learning. The competence trap and what to do about it. How self-talk can sabotage fast-paced learning. The difference between fast-paced learning and high-payoff learning. And MUCH more.

GUEST:Erika Andersen helps forward thinking business leaders prepare for the future. She is the founding partner of http://www.proteus-international.com/ (Proteus), a coaching, consulting, and training firm that focuses on leader readiness. Over the past 30 years, Erika has developed a reputation for creating approaches to learning and business-building tailored to her clients’ challenges, goals, and culture. She and her colleagues at Proteus focus help leaders at all levels get ready and stay ready to meet whatever the future might bring. Besides being a consultant and advisor to the CEOs and executives of corporations such as NBCUniversal, Facebook, Hyatt Hotels Corporation, GE, HULU, and Madison Square Garden, Erika also shares her insights and expertise about managing people and creating successful businesses by speaking to corporations, non-profit groups and national associations. A prolific author, Erika is one of the most popular leadership bloggers at Forbes.com. She has also written a number of books, the most recent one is called https://www.amazon.com/gp/product/1629561088/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1629561088&linkCode=as2&tag=businconfinow-20&linkId=a153dbb8c199fad0f0ccdceb01ca713e%22%3EBe%20Bad%20First:%20Get%20Good%20at%20Things%20Fast%20to%20Stay%20Ready%20for%20the%20Future%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1629561088%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Be Bad First—Get Good at Things FAST to Stay Ready for the Future.) Erika’s books and learning guides have been translated into Spanish, Turkish, German, French, Russian and Chinese, and she has contributed to and been quoted in a variety of national publications, including the Harvard Business Review, Wall Street Journal, Fortune, and The New York Times. RELATED RESOURCES:http://www.proteus-international.com/ (Contact Erika) and connect with her on https://www.facebook.com/ErikaAndersen (Facebook), and http://twitter.com/erikaandersen (Twitter). Also be sure to check out Erika’s other books: https://www.amazon.com/gp/product/111837987X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=111837987X&linkCode=as2&tag=businconfinow-20&linkId=6acbc9838138c1713be2952794d17e9e%22%3ELeading%20So%20People%20Will%20Follow%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=111837987X%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Leading So People Will Follow)...

View Details

Strategy ExecutionStrategy execution, the ability to turn plans into action, is often easier said than done. If implementing your business plans takes three times longer than expected and costs more than expected, you’re not alone. Discover a better way to achieve more success with our next guest, Gary Tomlinson, co-author of https://www.amazon.com/gp/product/194466209X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=194466209X&linkCode=as2&tag=businconfinow-20&linkId=ed1d97829a0d3a35db81830e3e09bace%22%3EDiscovering%20Execution:%20The%20Key%20to%20High%20Performance%20Organizations%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=194466209X%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Discovering Execution: The Key to High Performance Organizations. )  WHAT YOU’LL DISCOVER ABOUT STRATEGY EXECUTION: 

What better strategy execution can mean for your organization. 2 essential questions you need to ask yourself before you can master execution as a business competency. 3 critical factors you need to pay attention to if you want to improve strategy execution. The most counter-intuitive leadership responsibility for more business success. The leadership challenge of strategy execution on the individual contributor level. Why commitment to strategy execution matters more than anything else. And MUCH more.

GUEST:Gary Tomlinson helps organizations bridge the huge gap between business planning and implementation by showing them how to master strategy execution as a competency. Gary is a founding member of the Keyne Institute, where he employs the KeyneLink process to help clients successfully clarify and achieve their strategic objectives year after year. Gary is also a consultant, motivational speaker, educator and serial entrepreneur, having founded six successful businesses. As a result, Gary is well versed in the areas of entrepreneurship, leadership, organizational execution, and communication. As a matter of fact, Gary regularly speaks on those subjects. He has been lecturing at North Carolina State University’s College of Management for more than 28 years. More recently, Gary has taken distilled his best tips and strategies on how to bridge the gap between business planning and implementation into a new book: https://www.amazon.com/gp/product/194466209X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=194466209X&linkCode=as2&tag=businconfinow-20&linkId=ed1d97829a0d3a35db81830e3e09bace%22%3EDiscovering%20Execution:%20The%20Key%20to%20High%20Performance%20Organizations%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=194466209X%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Discovering Execution: The Key to High Performance Organizations.) RELATED RESOURCES:http://www.garyetomlinson.com/ (Contact Gary) and connect with him on https://www.linkedin.com/in/garyetomlinson/ (LinkedIn), https://www.facebook.com/TomlinsonAndAssociates/ (Facebook), https://twitter.com/GaryETomlinson (Twitter), http://ow.ly/tXE530cad9c (Google+), and http://ow.ly/eQAL30cad3d (YouTube). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests....

View Details

Hiring the Right EmployeeHiring the right employee can be a challenge if you’re looking to build a high performance team. It’s especially challenging if you’re in a start-up or massive scale-up phase. Join host Hanna Hasl-Kelchner as she welcomes performance coach and serial entrepreneur Stan Peake to discuss how to make the process easier for busy entrepreneurs who can’t afford to make mistakes.  WHAT YOU’LL DISCOVER ABOUT HIRING THE RIGHT EMPLOYEE: 

The role of business performance in establishing criteria for hiring the right employee.  3 types of interviews you need for identifying and hiring the right employee. How to identify a potentially toxic employee when interviewing. Critical questions to ask during the interview process. How to access the right talent pool to build a high performance team. How to set expectations during the hiring and onboarding process. And MUCH more.

GUEST:Stan Peake helps values-based leaders live their business dreams through http://www.insiteperformancecoaching.com/ (INSite Performance Coaching LTD). Stan says he was born to be a coach and help others unleash their potential. A serial entrepreneur, Stan’s first foray into running his own business came at the age of 21 when he started his own personal training business. Ten years later he bought into a second business that went through a merger and was later acquired by a larger holding company. Always moving forward, Stan’s current venture, http://www.insiteperformancecoaching.com/ (INSite Performance Coaching), has helped businesses in a variety of different industries, ranging from fitness and health to legal, construction, tourism, energy, finance, fashion, and fundraising. Stan is also the co-author of Swim Upstream: Unsubscribing to Conventional Wisdom. RELATED RESOURCES:http://www.insiteperformancecoaching.com/ (Contact Stan) and connect with him on https://www.linkedin.com/in/stanpeake/ (LinkedIn), https://www.facebook.com/InSitePerformanceCoaching/ (Facebook), https://twitter.com/Coach_Peake (Twitter), and https://www.instagram.com/coachpeake/ (Instagram). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Business AgreementsBusiness agreements can make or break your organization. Yet it’s amazing the number of self-destructive habits many executives, managers and entrepreneurs engage in.  Join host Hanna Hasl-Kelchner, author of https://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy). Discover the common deal making habits that can sabotage your business success and ability to build wealth.  WHAT YOU’LL DISCOVER ABOUT BUSINESS AGREEMENTS: 5 common habits that can wreak havoc with business agreements. How faulty assumptions impact business agreements. Why ignoring confidentiality and your intellectual property rights can be fatal. Why business agreements that are treated like an inconvenience are a joke. And MUCH more.

HOST:

Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert, entrepreneur and recovering S&P 500 business lawyer. In the course of her 30+ year legal career she has written and negotiated thousands of contracts, directed hundreds of lawsuits, and managed multi-million dollar legal budgets. She knows what buttons to push to get results.  Her mission is to help you access the business information you need to succeed and to sidestep the speedbumps and landmines hiding in plain view.  That’s why today she spends her time interviewing the fabulous guests you hear on https://businessconfidentialradio.com/ (Business Confidential Now) and providing leadership development to executives, managers and entrepreneurs. Hanna helps them sharpen their risk management radar, reduce legal costs, and leverage legal knowledge for a competitive business advantage. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com/ (Business M.O., LLC) and its education division, the Legal Leverage® Academy, using methods honed while teaching at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School). She makes learning simple, easy, and fun.   Hanna is a best-selling author whose ground-breaking book, http://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy: What Every Manager Should Know About the Law). It’s been cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the...

View Details

Improve Cash FlowIf you’d like to improve cash flow without increasing your sales or marketing costs, join host Hanna Hasl-Kelchner, author of https://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy), and discover business contract solutions that are easy to implement and that get results. WHAT YOU’LL DISCOVER ABOUT HOW TO IMPROVE CASH FLOW: 2 ways contracts improve cash flow and help engineer a healthier bottom line.

Why verbal agreements are tough to enforce. Common contract excuses that don’t hold water. 4 specific contract terms that can improve cash flow. How to win the Battle of the Forms. And MUCH more.

HOST:Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert, entrepreneur and recovering S&P 500 business lawyer. In the course of her 30+ year legal career she has written and negotiated thousands of contracts, directed hundreds of lawsuits, and managed multi-million dollar legal budgets. She knows what buttons to push to get results.  Her mission is to help you access the business information you need to succeed and to sidestep the speedbumps and landmines hiding in plain view.  That’s why today she spends her time interviewing the fabulous guests you hear on https://businessconfidentialradio.com/ (Business Confidential Now) and providing leadership development to executives, managers and entrepreneurs. Hanna helps them sharpen their risk management radar, reduce legal costs, and leverage legal knowledge for a competitive business advantage. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com/ (Business M.O., LLC) and its education division, the Legal Leverage® Academy, using methods honed while teaching at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School). She makes learning simple, easy, and fun.   Hanna is a best-selling author whose ground-breaking book, http://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy: What Every Manager Should Know About the Law). It’s been cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the best-seller http://www.amazon.com/gp/product/0983947007/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0983947007&linkCode=as2&tag=businconfinow-20&linkId=FAAEM5XTEQHTAAUS%22%3EChampions:%20Knockout%20Strategies%20for%20Health,%20Wealth%20and%20Success%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0983947007%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (Champions:...

View Details

Business LawsuitA business lawsuit is a financial and emotional rollercoaster. It’s no fun. But there are four common mistakes entrepreneurs are prone to make that can make it even worse. Join host Hanna Hasl-Kelchner, author of https://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy), and discover what they are and what you should be doing instead.  WHAT YOU’LL DISCOVER ABOUT A BUSINESS LAWSUIT: 4 ways entrepreneurs increase the cost and pain associated with a business lawsuit.

How even Judge Judy fell into a common business lawsuit trap. Why few business lawsuits are truly frivolous. The goal of every smart entrepreneur when managing a business lawsuit. How insurance can let you down when you’re facing a business lawsuit.  And MUCH more.

HOST:Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert, entrepreneur and recovering S&P 500 business lawyer. In the course of her legal career she managed hundreds of lawsuits and multi-million dollar legal budgets. She knows where the bodies get buried. What racks up the costs and how to chop them down to size. Her mission is to help you access the business information you need to succeed and to sidestep the speedbumps and landmines hiding in plain view.  That’s why today she spends her time interviewing the fabulous guests you hear on https://businessconfidentialradio.com/ (Business Confidential Now) as well as provide leadership development to executives, managers and entrepreneurs on risk management techniques and how to reduce legal costs. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com/ (Business M.O., LLC) and its education division, the Legal Leverage® Academy, using methods honed while teaching at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School). She makes learning simple, easy, and fun.   Hanna is a best-selling author whose ground-breaking book, http://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy: What Every Manager Should Know About the Law). It’s been cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the...

View Details

How to Name a Business or ProductHow to name a business or product can be challenging, especially if it later turns out the name you chose infringes someone else’s trademark. Join host Hanna Hasl-Kelchner, author of https://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy), to examine the pros and cons of how to name a business or product and discover the factors that can lead to a serious identity crisis. WHAT YOU’LL DISCOVER ABOUT HOW TO NAME A BUSINESS OR PRODUCT: The 8 most common ways to name a business or product.

The pros and cons of common business and product naming methods. The best ways to avoid an identity crisis when picking a name. The way to turn what you name a business or product into an incredibly powerful marketing tool. And MUCH more.

HOST:Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert, entrepreneur and recovering S&P 500 business lawyer.  Her mission is to help you access the business information you need to succeed and to sidestep the speedbumps and landmines hiding in plain view.  That’s why today she spends her time interviewing the fabulous guests you hear on https://businessconfidentialradio.com/ (Business Confidential Now) as well as provide leadership development to executives, managers and entrepreneurs. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com/ (Business M.O., LLC) and its education division, the Legal Leverage® Academy, using methods honed while teaching at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School). She makes learning simple, easy, and fun.   Hanna is a best-selling author whose ground-breaking book, http://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC%22%3EThe%20Business%20Guide%20to%20Legal%20Literacy:%20What%20Every%20Manager%20Should%20Know%20About%20the%20Law%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0787982555%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (The Business Guide to Legal Literacy: What Every Manager Should Know About the Law). It’s been cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the best-seller http://www.amazon.com/gp/product/0983947007/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0983947007&linkCode=as2&tag=businconfinow-20&linkId=FAAEM5XTEQHTAAUS%22%3EChampions:%20Knockout%20Strategies%20for%20Health,%20Wealth%20and%20Success%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0983947007%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important; (Champions: Knockout Strategies for Health, Wealth, and Success From Today’s Leading Experts.) RELATED RESOURCES:Contact http://feedback@businessconfidentialradio.com/ (Hanna) and connect with her...

View Details

BUSINESS DEVELOPMENTBusiness development is at the intersection of sales and marketing. But how do you identify your ideal customer or client . . . the one that’s ready, willing and able to buy from you? Join host Hanna Hasl-Kelchner as she welcomes award winning marketer, Steve Napolitan, author of https://www.amazon.com/gp/product/1533181659/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1533181659&linkCode=as2&tag=businconfinow-20&linkId=ffc02d6290539e6c544bfd41af5359db%22%3ECapture%20Clients,%20Close%20Deals:%20A%20simple%20way%20to%20gain%20clients%20without%20convincing%20or%20chasing%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1533181659%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Capture Clients, Close Deals) who has some answers for you. WHAT YOU’LL DISCOVER ABOUT BUSINESS DEVELOPMENT: 

How laser focused business development increases your success in a shorter period of time. How your vision, mission and values influence business development. How your ideal customer/client differs from other customers/clients. Why finding the right customer/client makes everything else in your business better. 3 simple steps to help you focus your business development to target your ideal customer/client. How startups and small businesses can get paid for customers/clients they don’t sell to.  How laser targeting your business development increases the value and efficiency of your marketing budget. And MUCH more.

GUEST:Steve Napolitan helps you grab the attention of your perfect client, lead them to your product or service and increase your sales. He does it using his http://stevenapolitan.com/ (Client Capture Process), a scalable, customizable system that he says has helped his clients make millions. Steve focuses on bridging the gap between a company’s brand and their target markets by providing innovative marketing and communications with measurable effectiveness. Steven has been recognized by national media as a pioneer in the new media marketing. He has produced award-winning content, including hundreds of advertising, marketing campaigns and internal promotions for companies such as Apple, Intel, Charles Schwab and Nestle, to name a few. His branding and storytelling talent even extends to films and television. Interestingly, his last TV Series, Livin Loud, was picked-up by MTV Australia for Primetime broadcast and sold into other markets around the world. Steve recent book,https://www.amazon.com/gp/product/1533181659/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1533181659&linkCode=as2&tag=businconfinow-20&linkId=ffc02d6290539e6c544bfd41af5359db%22%3ECapture%20Clients,%20Close%20Deals:%20A%20simple%20way%20to%20gain%20clients%20without%20convincing%20or%20chasing%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1533181659%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E ( Capture Clients, Close Deals: A simple way to gain clients without convincing or chasing) is an international #1 best-seller. In a nutshell, this author, speaker, and coach has developed and taught proven systems to make marketing & sales much simpler, less ‘salesy’, and much more FUN!  RELATED RESOURCES:http://stevenapolitan.com/ (Contact Steve) and connect with him on https://www.linkedin.com/in/stevennapolitan/ (LinkedIn), https://www.facebook.com/napolitan.steve (Facebook), https://twitter.com/stevenapolitan (Twitter), https://www.youtube.com/channel/UCqdZ8kyW0phqNNlyv0eIeCw/feed (YouTube) and https://www.linkedin.com/in/stevennapolitan/ (Instagram). SPECIAL BONUS: Get download...

View Details

Professional Business NetworkingProfessional business networking – effectively connecting with the right people in the right way can sometimes feels like pushing a mule up hill. Make it easy on yourself and join host Hanna Hasl-Kelchner as she welcomes Lou Diamond, author of https://www.amazon.com/gp/product/1540750132/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1540750132&linkCode=as2&tag=businconfinow-20&linkId=05a2dd5e67a4d9d0f5a03b193ee2d93d%22%3EMaster%20the%20Art%20of%20Connecting%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1540750132%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Master the Art of Connecting) and learn how to up your game and go from mere networking to truly connecting. WHAT YOU’LL DISCOVER ABOUT PROFESSIONAL BUSINESS NETWORKING: Why “connecting” is essential to effective professional business networking. The 4 keys to truly connecting. How selflessness can turbocharge professional business networking. The most powerful questions to ask when you engaged in professional business networking. How to tap into the rhythm and pace of connecting before making the “ask.” And MUCH more.

GUEST:Lou Diamond is the man who helps you make the connections that “make it happen.” When it comes to putting great people in touch with other great people, Lou Diamond is the master. He has over a quarter century of experience in sales, relationship management, business development and executive coaching. Lou is a Coach, Consultant, Master Connector, Best-Selling Author, Speaker & Motivator.  As a matter of fact Lou, who’s been a top producer at every firm he’s ever worked, has led teams at Accenture, Deloitte, Omnicom, Merrill Lynch and Bank of America to achieve record revenues year after year.  He is currently the Founder & CEO of http://www.thrivepartners.net/ (THRIVE), a leading consulting and coaching company focused on making the most incredible leaders and top performers even more amazing.   Lou is also a fellow Cornell University graduate and he’s the author of https://www.amazon.com/gp/product/1540750132/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1540750132&linkCode=as2&tag=businconfinow-20&linkId=05a2dd5e67a4d9d0f5a03b193ee2d93d%22%3EMaster%20the%20Art%20of%20Connecting%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1540750132%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Master the Art of Connecting). Listen now to hear his authenticity, energy, enthusiasm, and unwavering passion and desire to help people achieve their dreams.  RELATED RESOURCES:http://www.thrivepartners.net/ (Contact Lou) and connect with him on https://www.linkedin.com/in/thriveloud/ (LinkedIn), https://www.facebook.com/ThriveLouD/ (Facebook), and https://twitter.com/ThriveLouD (Twitter). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Sales credibility is the “it” factor necessary to make a sale, or close a deal. It’s as important to sales as oxygen is to life on this planet. But how do you know if you have “it? Or how to get “it.” Marketing expert, Ryan Sauers, author of https://www.amazon.com/gp/product/069228771X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=069228771X&linkCode=as2&tag=businconfinow-20&linkId=c075c29f8fb3c42ab89111ae03285667%22%3EWould%20You%20Buy%20from%20You?:%20Your%20Brand%20Makes%20the%20Difference%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=069228771X%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Would You Buy From You?: Your Brand Makes the Difference) has the answer. WHAT YOU’LL DISCOVER ABOUT SALES CREDIBILITY: How the intersection of sales and marketing impacts sales credibility. How to bridge the communication gap between sales and marketing. 3 areas of your business that need to be in synch to optimize sales credibility. The 4 building blocks of sales credibility. Why you need to answer the question: “would you buy from you?” And MUCH more.

GUEST:Ryan Sauers helps clients grow their brand, increase sales, improve their marketing strategy and achieve organizational growth in creatively authentic ways. Ryan is President and Chief Marketing Officer of http://www.ryansauers.com/ (Sauers Consulting Strategies) where he consults with the front end of a large assortment of profit and nonprofit organizations across the country.  Key consulting focus areas of include: sales growth, brand positioning, organizational strategy, and customized marketing plans. Ryan has been repeatedly recognized as one of the top 80 Chief Marketing Officers in the world as well as a thought leader in human behavior. He shares his insights on sales, marketing, branding, communications, leadership, executive coaching, and organizational change and culture as an instructor at local universities, as a national speaker, and as an author, contributing articles to global publications. He’s even written 2 best-selling books: https://www.amazon.com/gp/product/0615567282/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0615567282&linkCode=as2&tag=businconfinow-20&linkId=0e6a4d07a009cadd73c682e090dd5d3c%22%3EEveryone%20Is%20in%20Sales:%20From%20the%20Ball%20Field%20to%20the%20Boardroom%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=0615567282%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Everyone is in Sales: From the Ballfield to the Boardroom) and  https://www.amazon.com/gp/product/069228771X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=069228771X&linkCode=as2&tag=businconfinow-20&linkId=c075c29f8fb3c42ab89111ae03285667%22%3EWould%20You%20Buy%20from%20You?:%20Your%20Brand%20Makes%20the%20Difference%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=069228771X%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Would You Buy from You?: Your Brand Makes the Difference).   RELATED RESOURCES:http://www.ryansauers.com/ (Contact Ryan) and connect with him on http://linkedin.com/in/ryansauers (LinkedIn), and http://twitter.com/ryansauers (Twitter).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests....

View Details

Employee development. It sounds like something only large organizations can afford. But ironically, it’s the smaller organizations that have employees wearing multiple hats in mission critical areas that can’t afford to NOT do it. If you’re wondering how, join host Hanna Hasl-Kelchner as she welcomes Halelly Azulay, author of https://www.amazon.com/gp/product/1562868004/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562868004&linkCode=as2&tag=businconfinow-20&linkId=da894ebe3e9bca002e3de5cc49694a35%22%3EEmployee%20Development%20on%20a%20Shoestring%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1562868004%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Employee Development on a Shoestring). WHAT YOU’LL DISCOVER ABOUT EMPLOYEE DEVELOPMENT: Why employee development is more than training webinars and seminars. How employee development promotes employee retention. Low-cost and no cost methods any size business can use for employee development. 3 questions you need to ask to understand the learning gap that needs to be filled. 3 factors that determine the best learning method for individual employee development. Why effective employee development is an ongoing process, not a once a year event. And MUCH more.

GUEST:Halelly Azulay helps companies experiencing explosive growth or expansion build leaders to help support that growth. She does it through her consulting company, http://www.talentgrow.com/ (TalentGrow LLC) where she specializes in building people leadership skills, including communication skills, team building, coaching and emotional intelligence. TalentGrow works with all organizational levels, including C-level leaders, frontline managers, and individual contributors. It’s client reads like a who’s who and includes PricewaterhouseCoopers, Booz Allen Hamilton, the World Bank, and the US Food and Drug Administration to name a few. Halelly is a sought after speaker and author of two books, the most recent being https://www.amazon.com/gp/product/1562868004/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562868004&linkCode=as2&tag=businconfinow-20&linkId=da894ebe3e9bca002e3de5cc49694a35%22%3EEmployee%20Development%20on%20a%20Shoestring%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1562868004%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Employee Development on a Shoestring) (ATD Press). Both her books and workshops are built on her 20+ years of professional experience in communication and leadership development for corporate, government, nonprofit and academic organizations. RELATED RESOURCES:http://www.talentgrow.com/ (Contact Halelly) and connect with her on http://www.linkedin.com/in/talentgrow (LinkedIn), http://www.facebook.com/TalentGrowLLC (Facebook), and http://www.twitter.com/halellyazulay (Twitter). ALSO be sure to check out the http://www.talentgrow.com/10conversations (10 Conversations Every Leader Should Have With Every Employee Tool) Halelly talked about during the interview. It’s ahttp://www.talentgrow.com/10conversations ( free download) to help you keep in touch with your employees on this important subject. SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Customer experience management – wow! Turning prospects into delighted customers and raving fans is every business owner's dream. But how do you roll out the red carpet without losing your shirt? Our next guest has hundreds of ways. She’s Donna Cutting, author of https://www.amazon.com/gp/product/1632650231/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1632650231&linkCode=as2&tag=businconfinow-20&linkId=94d7043abf8351a2d08a316c8217bd68">501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression (501 Ways to Roll out the Red Carpet for Your Customers). WHAT YOU'LL DISCOVER ABOUT CUSTOMER EXPERIENCE MANAGEMENT: What real red carpet service means for customer experience management. What small businesses can do to achieve red carpet service on a limited budget. The 3 key components of customer experience management. The 2 areas of customer experience management that organizations mess up. Why red carpet service doesn’t need to be expensive. How to inspire a service culture inside your organization. And MUCH more.

GUEST:Donna Cutting shows business leaders how to turn prospects into delighted customers and delighted customers into raving fans. She does it by showing organizations how to create a strong service cultures. A service culture is a place where people work together, engaged and enthusiastic about creating an amazing experience for their customers! It’s a place where the entire team understands that the customer matters. Since each employee is responsible for the customer experience they also understand how their work matters and they matter. It’s a place where the red carpet gets rolled out for every customer and guest by every staff person, at every touch point, every single time. As a matter of fact, Donna has put all of the best ideas and resources on how to create such a service culture in her latest book: https://www.amazon.com/gp/product/1632650231/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1632650231&linkCode=as2&tag=businconfinow-20&linkId=94d7043abf8351a2d08a316c8217bd68">501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression (501 Ways to Roll Out the Red Carpet for Your Customers).  Her book was named one of the best business books of 2015 by Forbes columnist Shep Hyken. Donna Cutting is the Founder and CEO (Chief Experience Officer) of http://redcarpetlearning.com (Red-Carpet Learning Systems, Inc.) where she leads a team of customer service experts that train organizational leaders on how to create strong service cultures in their organizations. Donna is also an in demand keynote speaker. She has presented, consulted and developed training programs for a variety of customers in the senior living and healthcare, hospitality and entertainment, financial, and other fields. RELATED RESOURCES:http://redcarpetlearning.com (Contact Donna) and connect with her on http://www.facebook.com/donnacutting (Facebook), and http://www.twitter.com/donnacutting (Twitter).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests.

View Details

Findability. Having your business rise to the top of search results on the Internet or being found at all is the holy grail of search engine marketing. If you’re frustrated because you paid a lot of money for a beautiful website that’s not bringing in any business, you’re going to love today’s guest. She’s Internet marketing guru and author of https://www.amazon.com/gp/product/0983866724/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0983866724&linkCode=as2&tag=businconfinow-20&linkId=e33998a49affd81fcb3724446b36827b%22%3EMarketing%20Espionage:%20How%20to%20Spy%20on%20Yourself,%20Your%20Prospects%20and%20Your%20Competitors%20to%20Dominate%20Online%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=0983866724%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Marketing Espionage), Heather Lutze.  WHAT YOU’LL DISCOVER ABOUT FINDABILITY: Why your unique selling proposition is the enemy of findability. The most important thing non-techies need to know about search engine marketing. 3 ways to evaluate why your website has no traffic. Free online tools that can help you create a findability strategy for your website. Why findability is more important than a beautiful website. How findability is the intersection of marketing and search engine marketing. What to look for when hiring a website developer. And MUCH more.

GUEST:Heather Lutze helps businesses get found on the Internet. More specifically, she helps companies improve their results and increase sales through paid search and organic search optimization. She is a nationally recognized Internet marketing speaker and consultant on search strategies with more than ten years of hands-on management experience in pay per click, search engine optimization, and landing page testing. She’s also has a fabulous startup story. She broke free from corporate “cubicle” farm jobs well over ten years ago with nothing more than a dream of entrepreneurship and a basement computer. She then built that dream into a multimillion dollar Denver SEM company—the http://www.findability.com/ (Findability Group). Now before you think Heather is just another search engine guru wannabe, think again. Heather has serious skills. She spent three years training advertisers in Paid Search techniques for Yahoo! Search Marketing. She is a member of the National Speaker’s Association, a sought after Vistage International Speaker and has shared the stage with Tony Robbins Business Mastery in Fiji and London. And yes, Heather has even been on Oprah. RELATED RESOURCES:Contact http://www.findability.com/ (Heather) and connect with her on https://www.linkedin.com/in/marketingspeakerheatherlutze/ (LinkedIn), https://www.facebook.com/MarketingSpeaker/ (Facebook), and https://twitter.com/HeatherLutze (Twitter).  Also check out the online resources Heather mentioned during the interview to gather date that can improve your site’s findability: http://marketinggrader.com/ (MarketingGrader.com) http://woorank.com/ (WooRank.com) http://spyfu.com/ (Spyfu.com) http://semrush.com/ (SEMRush.com) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Employee loyalty is essential to employee retention and high performance. But as a business owner, how do earn that loyalty in today’s marketplace when employee job hopping seems like the norm? Today’s guest, Scott Love, author of https://www.amazon.com/gp/product/1518650295/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1518650295&linkCode=as2&tag=businconfinow-20&linkId=ba2092fb42b7006e84bcfed9d2e1b23d%22%3EWhy%20They%20Follow:%20How%20to%20Lead%20with%20Positive%20Influence%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1518650295%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Why They Follow: How to Lead With Positive Influence), has the answer. WHAT YOU’LL DISCOVER ABOUT EMPLOYEE LOYALTY: Why employee loyalty is more powerful than employee engagement.  The 3 “IT” factors of employee loyalty that cause employees turn down more lucrative job offers. What leaders need to figure out before they can earn employee loyalty. How trust factors into the employee loyalty equation. How to become the boss no one wants to leave. The employee loyalty response ratio and why it matters. And MUCH more.

GUEST:Scott Love shows managers how to be the boss nobody will leave.  Sounds too good to be true?  Well, he is a professional recruiter. He’s worked with corporate CEO’s, executives, and international law firm leaders in nearly every major city in the country to help find the best talent that usually isn’t “looking.” As a result, he knows firsthand why people want to leave and why they don’t.  So yes, he HAS figured out the recipe to the secret sauce of employee loyalty and retention. And knows how to show business leaders how to be the boss nobody will leave so they can not only improve employee retention but also attract high achievers. Best of all, Scott has bottled that recipe in an amazing book called https://www.amazon.com/gp/product/1518650295/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1518650295&linkCode=as2&tag=businconfinow-20&linkId=ba2092fb42b7006e84bcfed9d2e1b23d%22%3EWhy%20They%20Follow:%20How%20to%20Lead%20with%20Positive%20Influence%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1518650295%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Why They Follow: How to Lead With Positive Influence. ) In addition to being a published author and professional recruiter, Scott is a professional keynote speaker who has been quoted in the Wall Street Journal, Selling Power Magazine, and dozens of business trade journals and newspapers around the world.  Scott is also a graduate of the United States Naval Academy in Annapolis, Maryland.  RELATED RESOURCES:http://www.scottlove.com/ (Contact Scott) and connect with him https://www.facebook.com/workplaceexpert/ (Facebook), and https://twitter.com/scottlove (Twitter). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Time management is a real bugaboo in our 24/7 hyperlinked world. If you feel like there’s never enough time to do everything you need to do and you hate the pressure it creates you’re going to love today’s guest. He’s the co-author of the award winning book: https://www.amazon.com/gp/product/1591841712/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1591841712&linkCode=as2&tag=businconfinow-20&linkId=ffdb7e62b212e4dbbd5906ddc8b9adf1%22%3EJuggling%20Elephants:%20An%20Easier%20Way%20to%20Get%20Your%20Most%20Important%20Things%20Done--Now!%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1591841712%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Juggling Elephants). He’s Jones Loflin. WHAT YOU’LL DISCOVER ABOUT TIME MANAGEMENT: The 3 most common ways we mismanage our time.  Why we let ourselves get caught in time management traps. Why trying to do “everything” is like juggling elephants. How to graciously handle interruptions. 2 time management mindset changes that will improve your productivity. How to say “no” tactfully. And MUCH more.

GUEST:Jones Loflin has made it his life’s work to deliver powerful ideas and practical solutions to individuals around the world so they can achieve more of what is most important to them. In his 22 years as a speaker and trainer Jones has helped countless people regain confidence in their ability to achieve greater success in work and life. He’s accomplished this by using his “3P Approach” of Powerful Ideas connected to Practical Solutions delivered with a Personal Approach. It’s an approach that has attracted the attention of organizations around the world. His client list includes Federal Express, Wal-Mart, Choice Hotels, Volkswagen, Bridgestone, Saudi Aramco and State Farm as well as the United States Navy and Air Force. Prior to becoming an internationally-recognized speaker, Jones was an educator. His past work includes serving as the “Trainer of Trainers” for the best-selling book, https://www.amazon.com/gp/product/0399144463/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0399144463&linkCode=as2&tag=businconfinow-20&linkId=13061709829c34a0884a0b9ea12c1b03%22%3EWho%20Moved%20My%20Cheese?:%20An%20Amazing%20Way%20to%20Deal%20with%20Change%20in%20Your%20Work%20and%20in%20Your%20Life%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=0399144463%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Who Moved My Cheese)? As a way to expand the reach of his own message, Jones has also authored a number of books, including https://www.amazon.com/gp/product/1591841712/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1591841712&linkCode=as2&tag=businconfinow-20&linkId=ffdb7e62b212e4dbbd5906ddc8b9adf1%22%3EJuggling%20Elephants:%20An%20Easier%20Way%20to%20Get%20Your%20Most%20Important%20Things%20Done--Now!%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1591841712%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Juggling Elephants) and his newest...

View Details

Fake news and other negative online information can cause digital damage and tarnish your reputation in a heartbeat. How do you stop it from destroying you and your business? Today’s guest says you have a choice. He’s John P. David, author of https://www.amazon.com/gp/product/1632650649/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1632650649&linkCode=as2&tag=businconfinow-20&linkId=b7eab7454602f99b32353127c2338b0d%22%3EHow%20to%20Protect%20(Or%20Destroy)%20Your%20Reputation%20Online:%20The%20Essential%20Guide%20to%20Avoid%20Digital%20Damage,%20Lock%20Down%20Your%20Brand,%20and%20Defend%20Your%20Business%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1632650649%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (How to Protect (Or Destroy) Your Online Reputation). WHAT YOU’LL DISCOVER ABOUT FAKE NEWS: 3 ways to remove negative third party information about you from the Internet. How to minimize negative reviews and other fake news about you on review sites. The role of engagement in battling fake news. The key to every successful online reputation. The best way to manage your online reputation. Why staying off the grid doesn’t protect you from fake news. How frequently you need to monitor your online reputation. And MUCH more.

GUEST:John P. David is a master at helping people identify their personal and professional online vulnerabilities and showing them how to remove negative content as well as avoid and mitigate digital damage through preventative and prescriptive strategies and tactics. After all, you’ve seen the headlines, the ugly tweets, the rants people leave on Facebook, on complaint sites, and on hate blogs. It seems we have more electronic ways of being uncivil than ever before and the problem with it is not only the low level of discourse, but the lasting digital footprint it leaves behind. It’s happening on a daily basis and if you’re not keeping an eye on it, the Internet can easily become the judge, jury, and executioner of anyone’s reputation, including yours. What all that means for you is that reputation management is an incredibly timely and timeless topic in today’s digital world. John P. David is president ofhttp://davidpr.com/ ( David PR Group )and a partner with online reputation management company http://webfactcheck.com/ (WebFactCheck.com). He specializes in strategic communications programs and represents both businesses and individuals with online issues. Besides his book https://www.amazon.com/gp/product/1632650649/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1632650649&linkCode=as2&tag=businconfinow-20&linkId=b7eab7454602f99b32353127c2338b0d%22%3EHow%20to%20Protect%20(Or%20Destroy)%20Your%20Reputation%20Online:%20The%20Essential%20Guide%20to%20Avoid%20Digital%20Damage,%20Lock%20Down%20Your%20Brand,%20and%20Defend%20Your%20Business%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1632650649%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (How to Protect (Or Destroy) Your Online Reputation), his articles on online reputation management are regularly published in the Huffington Post and PR Daily. RELATED RESOURCES:http://davidpr.com/ (Contact John) and connect with him on http://twitter.com/johnpdavid (Twitter). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests....

View Details

Body language is a universal language. But do you really know how to read someone like a book in a business negotiation? Can you decode their hidden body language? Join host Hanna Hasl-Kelchner as she welcomes The Master Negotiator & Body Language Expert and author of https://www.amazon.com/gp/product/1632650592/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1632650592&linkCode=as2&tag=businconfinow-20&linkId=755e96f0477ffa447e5467ef08d80188%22%3EBody%20Language%20Secrets%20to%20Win%20More%20Negotiations:%20How%20to%20Read%20Any%20Opponent%20and%20Get%20What%20You%20Want%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1632650592%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Body Language Secrets to Win More Negotiations: How to Read Any Opponent and Get What You Want), Greg Williams.  WHAT YOU’LL DISCOVER ABOUT BODY LANGUAGE: How the body language you’re seeing can differ from what your subconscious is sensing. The hierarchy of body language. The 7 micro-expressions that tell you how the other person really feels about the negotiation. How to translate micro-expressions into your negotiating strategy. Why you always need to be prepared to walk away from a deal. How to prepare your body language “game-face.” And MUCH more.

GUEST:Greg Williams helps businesses achieve more success by improving their negotiating strategies.  Greg is also a professional speaker, trainer, and author of six books. Plus he’s a TV news contributor, often being asked to appear on television to critique the meaning and degree of truthfulness concealed in the negotiation strategies and hidden body language gestures of politicians, entertainers, and others in the news. Over the past 30 years Greg has coached hundreds of thousands of people worldwide. He is a Certified Speaking Professional and a Certified High Performance Coach. Since starting his http://www.themasternegotiator.com/ (business) in 1993 he has served on national US corporate boards, advised and consulted with Fortune 100 companies, high net worth individuals, and those seeking higher achievement. Greg has also run for political office in the US, was named “Businessman of the Year” by the US Congress, and appointed by the Governor of New Jersey as Chairman of authority for financial and contract opportunities for small, minority, and women owned businesses Clearly, Greg’s gift as a people person who wants to see others reach higher, go further, and achieve more than they ever thought was possible comes through loud and clear in his many accomplishments.  RELATED RESOURCES:http://www.themasternegotiator.com/ (Contact Greg) and connect with him on http://www.linkedin.com/in/themasternegotiator (LinkedIn), https://www.facebook.com/Greg-Williams-The-Master-Negotiator-266522072991/ (Facebook), and http://www.youtube.com/user/TheMasterNegotiator (YouTube). Greg says, “Remember, You’re Always Negotiating!!! http://assessment.themasternegotiator.com/free-negotiation-test/ (Discover your negotiation abilities …) http://assessment.themasternegotiator.com/free-negotiation-test/ (Free 10 Question Negotiation Assessment Test) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Become a https://businessconfidentialradio.com/preferred-listener-signup (Preferred Listener) or https://businessconfidentialradio.com/subscribe-to-podcast/ (subscribe) to the show through your favorite podcast feed.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests....

View Details

Are consumer buying habits mystifying at times? Join host Hanna Hasl-Kelchner as she welcomes sales strategy guru Brian Gracon, author of https://www.amazon.com/gp/product/1612966950/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1612966950&linkCode=as2&tag=businconfinow-20&linkId=b94554d8f5a16961a85b28f7ec27c65d%22%3EMeconomics%20101:%2016%20Ways%20to%20Improve%20Your%20Marketing,%20Selling%20and%20Business%20Management%20for%20Today%27s%20Consumers%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1612966950%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Meconomics® 101), who has a system for helping you identify what customers really want. WHAT YOU’LL DISCOVER ABOUT CONSUMER BUYING HABITS: The three “meconomic” factors that drive consumer buying habits. How consumer buying habits impact your marketing, selling, and staffing decisions. How to use consumer buying habits to improve marketing and sales strategies. Why "emographics" are more valuable than demographics. Subtle changes that can dramatically improve your sales process. Three things you can start doing today to begin leveraging consumer buying habits. How consumer buying habits translate into B2B buying habits. And much MORE.

GUEST:Brian Gracon helps you understand and leverage the three buying habits of today’s consumers.  He’s researched the marketing strategies of luxury car dealers, coffee shops, restaurants, spas and entertainment businesses during the last recession and come to the conclusion that you don’t have to have a multi-million dollar marketing research budget to sell as if you do! He’s now distilled that wisdom in a book called https://www.amazon.com/gp/product/1612966950/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1612966950&linkCode=as2&tag=businconfinow-20&linkId=b94554d8f5a16961a85b28f7ec27c65d%22%3EMeconomics%20101:%2016%20Ways%20to%20Improve%20Your%20Marketing,%20Selling%20and%20Business%20Management%20for%20Today%27s%20Consumers%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1612966950%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Meconomics® 101) in which he describes key strategies and tactics you can use to refocus and integrate your marketing, selling and staffing processes to achieve more success. https://www.amazon.com/gp/product/1612966950/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1612966950&linkCode=as2&tag=businconfinow-20&linkId=b94554d8f5a16961a85b28f7ec27c65d%22%3EMeconomics%20101:%2016%20Ways%20to%20Improve%20Your%20Marketing,%20Selling%20and%20Business%20Management%20for%20Today%27s%20Consumers%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1612966950%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Meconomics® 101) however is not Brian’s first rodeo. He has authored over 75 training programs in his 20 years of Training Strategy and Instructional Design and as president of http://www.traininggetsresults.com/ (Brian Gracon & Associates Inc.) Brian’s training programs have been internationally recognized for results and creativity, including a 2015 Brandon Hall Bronze Excellence in Learning award. RELATED RESOURCES:http://www.meconomics101.com/ (Contact Brian), learn more about his http://www.traininggetsresults.com/ (award winning training) and connect with him on https://www.linkedin.com/in/hirebriangracon (LinkedIn), and http://facebook.com/meconomics101 (Facebook).  SUBSCRIBE, RATE AND...

View Details

Identifying leadership potential and developing it is critical to the growth and sustainability of any business, regardless of whether you’re a startup or a grown up business. How do you find the sparks that can transform your company in magical ways? Join host Hanna Hasl-Kelchner as she welcomes leadership consultant and co-author of https://www.amazon.com/gp/product/0544716183/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0544716183&linkCode=as2&tag=businconfinow-20&linkId=20983859b09d7b7d3d1fa502920d8243%22%3ESpark:%20How%20to%20Lead%20Yourself%20and%20Others%20to%20Greater%20Success%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=0544716183%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Spark: How to Lead Yourself and Others to Greater Success), Sean Lynch. WHAT YOU’LL DISCOVER ABOUT LEADERSHIP POTENTIAL: Leadership myths that detract from leadership development.  Why leadership potential exists at all levels of your organization.  How to nurture leadership potential in your business.  Why you can’t ignore leadership potential in your organization.  Four ways to build leadership confidence.  And much MORE. 

GUEST:Sean Lynch helps CEOs, executive teams and frontline managers achieve exceptional results and lasting change in their organizations through leadership development. Before he started developing leaders at companies like Facebook, Accenture, Marathon Oil, and the United Way as a Senior Consultant at http://leadstar.us/ (Lead Star), Sean served in the United States Air Force as an F-16 fighter pilot, where he received intensive leadership training from the very beginning of his enlistment. The military invests thousands of leadership training hours in every single service member because when lives are on the line, it’s crucial that each of them has the confidence, commitment and drive to see results through at all costs. After the military, Sean became a commercial pilot. But as part of that transition to the private sector, he discovered that leadership development was mostly reserved for the upper ranks and a few high-potential employees. With his itch of leadership development still needing to be scratched, Sean joined http://leadstar.us/ (Lead Star). He now delivers actionable, practical, and engaging content by facilitating a team sessions, giving a keynote addresses, and conducting workshops. Sean has also co-authored a new book called https://www.amazon.com/gp/product/0544716183/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0544716183&linkCode=as2&tag=businconfinow-20&linkId=20983859b09d7b7d3d1fa502920d8243%22%3ESpark:%20How%20to%20Lead%20Yourself%20and%20Others%20to%20Greater%20Success%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=0544716183%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Spark: How to Lead Yourself and Others to Greater Success). He and his co-authors say that anyone can – and should – develop leadership capabilities to reach their potential and contribute their best. They key to becoming a Spark – or cultivating Sparks among employees – lies in developing seven leadership behaviors.  Listen now to learn more. RELATED RESOURCES:http://leadstar.us/ (Contact Sean) and connect with him on https://www.linkedin.com/company/lead-star-llc- (LinkedIn), https://www.facebook.com/LeadStar (Facebook), and https://twitter.com/leadstar (Twitter).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us...

View Details

A business financial statement can be pretty confusing and intimidating if you don’t have an accounting or finance background. If that’s how you feel, but you hate to admit it join host Hanna Hasl-Kelchner as she welcomes Maxine Stern, CPA who explains how to navigate your business financial statement and explains why it’s such a powerful management tool. WHAT YOU’LL DISCOVER ABOUT BUSINESS FINANCIAL STATEMENTS: The two biggest mistakes business owners make with their business financial statement. The three documents that comprise a business financial statement, what they do, and why they matter. Why the cash flow statement is the most valuable tool for day-to-day management. Why some entrepreneurs and small business owners have a hard time getting a handle on their business financial statement. How to use your business financial statement for more than preparing your tax return. The business financial statement metrics that can help you improve business profitability. How to get more sophisticated about using your business financial statement as a management tool. The systems you need to have in place to capture the data you need to create a solid business financial statement. The difference between a bookkeeper and an accountant and when to hire each of them.  And MUCH more.

GUEST:Maxine Stern helps small business owners start and run their enterprises. She also helps individuals plan financially. Her goals are to help clients understand financial information and to use financial information as a management tool. Maxine is licensed certified public accountant (CPA). Unlike other CPAs, she holds a PhD in Sociology which makes her well equipped to assess the human and organizational factors that contribute to a business’s financial situation. In other words, she really helps you get behind what’s driving your numbers and understands the business challenges you’re facing.  Prior to opening her own accounting firm, http://sternfinancialsolutions.com/ (Stern Financial Solutions), Maxine held had extensive financial and administrative responsibilities at Duke University. RELATED RESOURCES:http://sternfinancialsolutions.com/ (Contact Maxine). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

The right business partnership can accelerate the success of your business and the wrong one can put it into a death spiral. Join host Hanna Hasl-Kelchner as she welcomes Betsy Polk and Maggie Chotas, two business partners who have been in business together for 14 years. They’re Co-Presidents of The Mulberry Partners, LLC and co-authors of the book https://www.amazon.com/gp/product/1626561583/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1626561583&linkCode=as2&tag=businconfinow-20&linkId=b5402b3eecbbb42e3ea8e81d0426c28e%22%3EPower%20Through%20Partnership:%20How%20Women%20Lead%20Better%20Together%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1626561583%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Power Through Partnership). Listen now as they share their secrets to what makes their partnership a success. WHAT YOU’LL DISCOVER ABOUT A BUSINESS PARTNERSHIP: The “what if” scenarios you should discuss with your prospective business partner up front. How to build a business partnership with a friend and not ruin the friendship. What the bank required before Betsy and Maggie could open their business account that will surprise you. How communication errors and ego can destroy a business partnership. The three questions that help you put the best interests of the business partnership first. How to test drive a business partnership before committing huge financial and emotional resources. And MUCH more.

GUESTS: Betsy Polk One day while waiting for a train in the Washington DC Metro station, Betsy, an organization consultant who was working for a management consulting firm, had an epiphany. She saw with stunning clarity the kind of work she most wanted to do: helping leaders lead better. And she saw just how she wanted to do it: by co-leading her own consulting firm with a trusted, savvy friend. It all seemed like a pipe dream until 2003 when Betsy joined forces with her long-time friend, Maggie Chotas and launched http://www.themulberrypartners.com/ (The Mulberry Partners LLC), a coaching and consulting firm. From the start, it was clear to Betsy and Maggie that Mulberry would focus on helping leaders along with their teams and organizations improve communication, boost collaboration, leverage conflict and build on success. Today it’s a reality. Mulberry has developed leaders, built teams, and facilitated change processes for groups of two to 500. As a matter of fact, Betsy and Maggie have gotten so much out of leading together they even wrote a book together https://www.amazon.com/gp/product/1626561583/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1626561583&linkCode=as2&tag=businconfinow-20&linkId=b5402b3eecbbb42e3ea8e81d0426c28e%22%3EPower%20Through%20Partnership:%20How%20Women%20Lead%20Better%20Together%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=1626561583%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Power through Partnership: How Women Lead Better Together).  Maggie ChotasBefore Maggie started http://www.themulberrypartners.com/ (The Mulberry Partners) with Betsy, she was a camp counselor in Australia, a teacher in Philadelphia, a graduate student in Santa Fe, and a school director in North Carolina. From all these experiences she gained an impressive set of skills in listening, leading, writing, public speaking and campfire singing. Maggie was just about to pursue another master’s degree, when she and Betsy decided it was time to work together. They were making good on the promise they’d made back in high school after working together on a class project. And so, The Mulberry Partners was...

View Details

Is social selling a reliable part of your sales and marketing plan? If your business is engaged in some social media because you think you’re supposed to, but you’re not getting much traction, you’re going to love today’s guest, social selling expert, Jennifer Dubow. WHAT YOU’LL DISCOVER ABOUT SOCIAL SELLING: How to start creating your social selling plan. How to figure out who influences your customer segment. How even small businesses and startups can engage in social selling. How to determine the most effective social media platform for social selling. How to develop your social selling content strategy. The key to success in social selling. And MUCH more.

GUEST:Jennifer D. Dubow is an award-winning Marketer and thought leader in social selling. She started her career as a consultant in Organizational Change Management for Andersen Consulting (now Accenture) in the US and UK. She’s continued to serve as a change agent in all of her subsequent roles. While at IBM, Jennifer held several global roles in B2B enterprise software product and industry Marketing. As Social Business Transformation Leader of IBM Digital Sales, for example, she pioneered several first-of-a-kind global programs that increased sales and helped accelerate the adoption of social selling across 44 international sales centers. As a matter of fact her program’s success was validated in an academic research partnership with Rutgers University. It was also featured in several books including https://www.amazon.com/gp/product/0071816410/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0071816410&linkCode=as2&tag=businconfinow-20&linkId=7371d5973f1f0a49aac197e1bd7b47f4%22%3EThe%20Social%20Employee:%20How%20Great%20Companies%20Make%20Social%20Media%20Work%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=0071816410%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (The Social Employee: How Great Companies Make Social Media Work) and https://www.amazon.com/gp/product/0997590009/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0997590009&linkCode=as2&tag=businconfinow-20&linkId=54da5a899c8b270789a685feda39ab2c%22%3ENext%20Era%20Selling:%205%20Strategies%20to%20Make%20Your%20Business%20Unstoppable%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=0997590009%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Next Era Selling). The depth and breadth of Jennifer’s consulting and marketing experience extends beyond big business. It includes organizations of all sizes and complexity, including a local B2C startup, Dognition, where she serves as Director of Marketing, and to industries ranging from Electric & Gas Utilities, Telecom, Food Service, and the Pet Industry. In a nutshell, Jennifer enjoys influencer marketing and helping people effectively harness the power of internal and external networks of social influence to support their business objectives. RELATED RESOURCES:Connect with Jennifer on https://www.linkedin.com/in/jenniferdubow (LinkedIn) and https://twitter.com/jennifer_dubow (Twitter).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

If you’re well into your career and wondering if it’s too late to be your own boss and run your own business you’re going to love today’s guest. He’s the “mid-life entrepreneur expert,” Bill Seagraves, author of https://www.amazon.com/gp/product/0399175644/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0399175644&linkCode=as2&tag=businconfinow-20&linkId=78ccdc3ad3fdda5f7824e84ec9578589%22%3EBe%20Your%20Best%20Boss:%20Reinvent%20Yourself%20from%20Employee%20to%20Entrepreneur%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=0399175644%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Be Your Best Boss: Reinvent Yourself From Employee to Entrepreneur). WHAT YOU’LL DISCOVER ABOUT BECOMING A MID-LIFE ENTREPRENEUR: How to know if you’re ready to make the leap to and become a mid-life entrepreneur. The key to success for a mid-life entrepreneur. Why age and experience gives you an advantage. How to decide between buying an existing business, a franchise, and starting from scratch. How to use your corporate retirement accounts to fund your business without triggering a distribution. The #1 fear holding employees back from becoming a mid-life entrepreneur and what to do about it. And MUCH more.

GUEST:Bill Seagraves helps mature employees reinvent themselves as entrepreneurs. He’s an author, serial entrepreneur and business coach, with more than 20 years of experience as an entrepreneur and business funding expert. Bill’s own career has been an interesting journey. He began in the corporate world, in a product development and sales manager role. Recognizing he was an entrepreneur at heart, he moved on, bought a small business, engineered a successful exit after 8 years, and then went on to co-found a company dedicated to providing 401k funding and other lending services. Building on his past experiences, he now pursues a broader business vision that includes not only funding, but also entrepreneur education. He does it through his current business, http://catchfirefunding.com/ (CatchFire Funding). Bill is also the author of https://www.amazon.com/gp/product/0399175644/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0399175644&linkCode=as2&tag=businconfinow-20&linkId=78ccdc3ad3fdda5f7824e84ec9578589%22%3EBe%20Your%20Best%20Boss:%20Reinvent%20Yourself%20from%20Employee%20to%20Entrepreneur%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=0399175644%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Be Your Best Boss: Reinvent Yourself From Employee to Entrepreneur.) RELATED RESOURCES:http://catchfirefunding.com/ (Contact Bill) and connect with him on https://www.linkedin.com/in/williamseagraves (LinkedIn), https://www.facebook.com/WilliamRSeagraves/ (Facebook), and https://twitter.com/BillSeagraves (Twitter).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Business myths can hold you back by wasting your precious time and money.  They’re the perfect example of business issues hiding in plain view that matter to your bottom line. Join host Hanna Hasl-Kelchner as she recalls memorable excerpts from some of this year's expert guests that bust the business myth of top down leadership. WHAT YOU'LL DISCOVER ABOUT THE TOP DOWN LEADERSHIP BUSINESS MYTH: How changing times transformed top down leadership into a business myth. Why business myths stubbornly persist. The 3 reasons why the business myth of top down leadership needs to be busted. The steps you can take to mitigate the harmful effect of the top down leadership business myth. And MUCH more.

GUESTS:MARK C. CROWLEY Mark C. Crowley is a recognized workplace thought leader. He is a regular contributor to Fast Company Magazine and has been published in the Seattle Times, the Huffington Post, Reuters, CEO Magazine, the Great Place To Work Institute and USA Today.  And if you’re on LinkedIn you might have seen his https://www.linkedin.com/pulse/employee-engagement-isnt-getting-better-gallup-shares-mark-c-crowley?trk=prof-post (article on employee engagement) that was viewed over 350,000 times. Mark is also the author of the book http://www.amazon.com/gp/product/145253540X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=145253540X&linkCode=as2&tag=businconfinow-20&linkId=2QT4W5C5XOMZDOTU%22%3ELead%20From%20The%20Heart:%20Transformational%20Leadership%20For%20The%2021st%20Century%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=145253540X%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Lead From The Heart: Transformational Leadership For The 21st Century). His mission is to fundamentally change how we lead and manage people in the workplace. Mark's book is currently part of the curriculum at five US universities. The book not only shows why traditional leadership practices have failed; but, also why we must adopt an entirely new mindset with respect to how we motivate employee performance going forward. Forbes Magazine recently spotlighted his groundbreaking work, calling it “the future of workplace leadership.” CHRIS VOSS Christopher Voss is a former FBI hostage negotiator, who at the time he was with the Bureau was also the FBI’s lead international kidnapping negotiator.  Since leaving the Bureau in 2007 he founded and is CEO of  http://blackswanltd.com/ (The Black Swan Group), a business negotiation coaching advisory firm, where he helps Fortune 500 companies through complex negotiations using his hostage negotiation strategies. Chris also teaches in the M.B.A. programs at The University of Southern California and Georgetown University where he won a teaching excellence award. His program is one of the most sought after and interesting courses. Students and clients have used his techniques to successfully negotiate everything from a husband-wife dispute over a Christmas tree, to a billion dollar Wall Street transaction. Lucky for us, Chris’ strategies are now available in his 2016 book, http://www.amazon.com/gp/product/0062407805/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0062407805&linkCode=as2&tag=businconfinow-20&linkId=QQGQL2BUH3MOUZGM%22%3ENever%20Split%20the%20Difference:%20Negotiating%20As%20If%20Your%20Life%20Depended%20On%20It%3C/a%3E%3Cimg%20src=%22http://ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=as2&o=1&a=0062407805%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (Never Split the Difference.) DR. KITTIE WATSON Dr. Kittie Watson is an internationally known listening expert. She’s listed as one of the top twenty-five most prolific women...

View Details

How DO you grow a family owned business without hating the people you love? They say blood is thicker than water, but business has a way of making waves. What’s the answer? Join host Hanna Hasl-Kelchner as she welcomes family owned business specialist, Janna Hoiberg. WHAT YOU'LL DISCOVER ABOUT A FAMILY OWNED BUSINESS: Why the startup phase of a family owned business is easier than the grownup phase. 3 things every family owned business needs to keep their business and family life thriving. The biggest reason non-family members leave a family owned business. The hidden ripple effect when a family member wants to leave the business. How to create healthy boundaries between business and family. The joy, challenges, opportunities and threats in a family owned business. And MUCH more.

GUEST:http://www.jannahoiberg.com (Janna Hoiberg) believes completely in the power of the family owned business and its role in ensuring health family relationships for multiple generations.    Janna’s credentials include numerous awards and honors at the local, state, and national level. She is a renowned international speaker and gifted teacher. She has personally led thousands of business owners to success and inspired thousands more during the course of her 35-year business career. More specifically, Janna has achieve these transformation by sharing her proven strategies to elevate communication, sales, leadership, management, and team building.    As the author of several books and numerous business articles Janna has gained recognition as a thought leader on the subject of family owned businesses. Her book, https://www.amazon.com/gp/product/1940342007/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1940342007&linkCode=as2&tag=businconfinow-20&linkId=ae9f3ba0c2688dbc5cc641bbcc27c253">The Family Business: How to Be in Business with People You Love . . . Without Hating Them (The Family Business:  How to be in Business with People you Love, Without Hating Them), is critically acclaimed. She says it’s a collection of things she’s learned over the years about running businesses and speaking to teams who just happen to be related to each other. RELATED RESOURCES:http://www.jannahoiberg.com (Contact Janna) and connect with her on https://www.linkedin.com/in/jannahoiberg?trk=nav_responsive_tab_profile (LinkedIn), http://www.facebook.com/familybusinessspecialist (Facebook), and https://twitter.com/JannaHoiberg (Twitter).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

A multi-generation workforce can be a blessing or a nightmare, depending on how you manage it. What’s the best way to nurture a high performance team? To build bridges instead of walls? Join host Hanna Hasl-Kelchner as she welcomes leadership guru Ron Carucci. WHAT YOU'LL DISCOVER ABOUT THE MULTI-GENERATIONAL WORKFORCE: The biggest challenges facing executives, managers and entrepreneurs when managing a multi-generational workforce. Why labeling segments of the multi-generational workforce is counter-productive. Two factors that contribute to multi-generational workforce dysfunction. Four simple ways to improve multi-generational relationships. How to create a safe space for employees to speak truth to power. How business size impacts multi-generational workforce dynamics. And MUCH more.

GUEST:Ron Carucci helps some of the world’s most influential executives tackle challenges of strategy, organization and leadership as co-founder and managing partner at http://www.navalent.com (Navalent). He has a thirty year track record, working in more than 25 countries on 4 continents on everything from start-ups to Fortune 10’s, turn-arounds to new markets and strategies, overhauling leadership and culture, to re-designing for growth. Among his many accomplishments, Ron is also a former associate professor of organizational behavior, having taught at Fordham University’s Graduate School. He is also the best-selling author of 8 books, including the recent Amazon #1 Rising to Power.  He is a regular contributor to Harvard Business Review and Forbes and his work has been featured in Fortune, CEO Magazine, Inc., BusinessInsider, MSNBC, Business Week, and many others. RELATED RESOURCES:http://www.navalent.com (Contact Ron) and connect with him on https://www.linkedin.com/in/navalent (LinkedIn), and http://twitter.com/roncarucci (Twitter). 

View Details

Business records and information management in the digital age of hackers and lawsuits is more important than ever before. How do you keep your business records secure and easy to find? Join host Hanna Hasl-Kelchner as she welcomes Carrie Peele, owner of http://thefiledepotraleigh.com/ (The File Depot - Raleigh) and learn more.  WHAT YOU'LL DISCOVER ABOUT BUSINESS RECORDS: What business record are. Why business records management is a process. The factors to consider when crafting a business records management program. The two goals every effective business records management program must achieve. The ideal size a business needs to be before engaging in business records management. How to control document retention costs. Why deleting or destroying documents prematurely can be expensive. And MUCH more.

GUEST:Carrie Peele is the President of http://thefiledepotraleigh.com/ (The File Depot – Raleigh), an offsite records management, shredding, & scanning company. Her track record of business leadership includes taking a startup luxury transportation company and scaling the idea into an internationally recognized power player.   Launching and facilitating the largest female networking luncheon in the North Carolina Triangle. Bringing the Athena Power Link business mentoring program to North Carolina and serving on the Board of Directors for the National Limousine Association.   She knows how to drive business revenue, cut costs, maximize profitability, improve productivity and streamline operations.   RELATED RESOURCES:http://thefiledepotraleigh.com/ (Contact Carrie )and connect with her on http://www.linkedin.com/in/carriepeele (LinkedIn), http://www.facebook.com/FileDepotRaleigh/ (Facebook), https://twitter.com/TheFileDepotRal (Twitter), http://bit.ly/FileDepotRaleighGooglePlus (Google+), and http://www.instagram.com/thefiledepotraleigh (Instagram). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Inspiring accountability in the workplace, driving employee engagement, and getting people to step up and take more ownership of their role in your organization is often easier said than done. https://www.amazon.com/gp/product/1940858194/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1940858194&linkCode=as2&tag=businconfinow-20&linkId=0366f9d73ef7ab319efb06c2962acb3b">Good Authority: How to Become the Leader Your Team Is Waiting For (Good Authority) author Jonathan Raymond says it’s because we’re using outdated assumptions and he has a radically simple way to help you turn things around. WHAT YOU'LL DISCOVER ABOUT ACCOUNTABILITY IN THE WORKPLACE: What to do when you feel like you “just can’t find good people.” How to let go of the emotional responsibility that “nobody cares about the business as much as you do.” The 2 workforce trends that demand a new approach to build accountability in the workplace.  The 2 non-negotiable steps you must take to transform your business culture into one that nurtures accountability in the workplace. The counter-intuitive role vulnerability plays in strengthening accountability in the workplace. What “good authority” means in the context of business leadership. And MUCH more.

GUEST: Jonathan Raymond helps leadership and management teams change the way they talk with their team so that everybody wins. He’s the owner of https://refound.com/ (Refound), an advisory firm that offers accountability skills training programs for owners, executives, and managers. Jonathan says we've had fifty years of business coaching and it has done zilch to improve employee engagement numbers. In fact, they've gotten worse, not better, over time. He claims it's because the world of work has evolved beyond the philosophical models that traditional tools are based on. Earlier in his career, Jonathan served as the CEO and Chief Brand Officer of EMyth. Yes, its the coaching company associated with the E-Myth books by Michael Gerber. While at EMyth, he led the transformation of their global coaching brand. He also worked in tech, clean tech, and the nonprofit world after graduating law school in 1998. Jonathan lives in Ashland, Oregon, a lovely town that’s too far away from a warm ocean. He’s madly in love with his wife, tries not to spoil his daughter, and will never give up on the New York Knicks. Best of all, Jonathan recently channeled his enthusiasm for accountability in the workplace into a new book called https://www.amazon.com/gp/product/1940858194/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1940858194&linkCode=as2&tag=businconfinow-20&linkId=0366f9d73ef7ab319efb06c2962acb3b">Good Authority: How to Become the Leader Your Team Is Waiting For (Good Authority: How to Become the Leader Your Team is Waiting For.) RELATED RESOURCES:https://refound.com/contact/ (Contact Jonathan) and connect with him on https://www.linkedin.com/in/jonathanrefound (LinkedIn), https://business.facebook.com/goodauthorityleaders (Facebook), http://twitter.com/jonathanraymond (Twitter). Also ask to join Jonathan's private https://www.facebook.com/groups/goodauthority/ (Facebook) group. SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Burnout can happen any time: when you’re working non-stop around the clock on a startup, pushing the limits in scaling your business, or when holidays and other personal obligations get piled on top of an over committed schedule and you feel overwhelmed and crushed by your "to do" list. Join host Hanna Hasl-Kelchner as she welcomes award winning social psychologist, and http://www.amazon.com/gp/product/1590791479/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1590791479&linkCode=as2&tag=businconfinow-20&linkId=MQRZTJRWXK4QMXVC">Build the Strength Within: Create the Blueprint for Your Best Life YetBuild the Strength Within author, Dr. Deb Carlin who explains how to be happier and healthier by stopping burnout before you have a meltdown. WHAT YOU'LL DISCOVER ABOUT BURNOUT: Why burnout is different from stress. The irony of constant “high performance.”  How to avoid burnout in a workaholic business culture.  Tips for how to replenish yourself when you don’t have time.  The simple relaxation technique you can do anywhere.  The unstoppable power of gratitude. And MUCH more.

GUEST:Dr Deb Carlin is no stranger to obstacles. She’s used her own life adversities and passion to help others gain clarity to maximize their potential, and their performance to make their dreams come true. She is an award winning social psychologist, author of the self-improvement book Build the Strength Within, as well as CEO and president of http://www.drdebcarlin.com/ (Partners in Excellence, LLC.) Psychology is at the center of every issue, including work process and production. When you take care of the people dynamics and things improve and shift upwards. That’s why she works with organizations, to help them assess the human factors and eliminate the psychological bottleneck that keep them from meeting their business and fiscal goals effectively. As a sought-after public speaker and professional consultant, she has shared her expertise in hundreds of audio programs, radio shows, and videos, including her own BlogTalkRadio show: http://www.blogtalkradio.com/thekfactor (The K Factor). RELATED RESOURCES:Contact Dr Deb at http://www.drdebcarlin.com/ (Partners In Excellence) and connect with her on https://www.linkedin.com/in/dr-deb-carlin-6b82a62 (LinkedIn), https://www.facebook.com/drdebcarlin/ (Facebook), http://twitter.com/drdebcarlin (Twitter), https://plus.google.com/+DebCarlin (Google+), https://www.pinterest.com/drdebcarlin/ (Pinterest) and https://www.youtube.com/channel/UC4bCpO1OXIjs0sjWIezQH_w?feature=mhee (YouTube).

View Details

Does “making the ask,” asking for what you want when closing the sale, make you uneasy? Maybe a little self-conscious or uncomfortable because you’re feeling sales-y? But what if you had a simple, easy, and no pressure way of achieving the perfect close 95% of the time? Join host Hanna Hasl-Kelchner whose next guest says he can do exactly that. He's James Muir, author of the new Amazon best-seller, https://www.amazon.com/gp/product/0692689109/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0692689109&linkCode=as2&tag=businconfinow-20&linkId=24e55657ccc3456fac25b05f8575fc59">The Perfect Close: The Secret To Closing Sales - The Best Selling Practices & Techniques For Closing The Deal (The Perfect Close: The Secret to Closing Sales). WHAT YOU'LL DISCOVER ABOUT MAKING THE ASK: Why it’s so difficult to make the ask. The mindset change you must make to get the answer you want. The one question that will move the sales process forward 90% of the time.  The biggest mistake that happens when making the ask.  How James discovered the 2 magic questions that led to his unparalleled sales success.  Why your prospect can’t really object when you make the perfect close.  Why intent matters more than technique when making the ask.  And much MORE.

GUEST: James Muir helps you close more opportunities and accelerate sales to higher levels while remaining genuinely authentic and true to yourself. He is a professional sales trainer, speaker and coach and Vice President at NextGen Healthcare and during the course of his 30+ year career he has shattered records as both a field rep and manager. He has sold-to and spoken for the largest names in technology and healthcare including HCA, Tenet, Catholic Healthcare, Banner, Dell, IBM and others. As you might imagine, with all that experience he has a fresh and practical perspective on what works in real life and what doesn’t. You might say he’s a graduate of the school of hard knocks. And now he’s distilled those experiences into a new book called https://www.amazon.com/gp/product/0692689109/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0692689109&linkCode=as2&tag=businconfinow-20&linkId=24e55657ccc3456fac25b05f8575fc59">The Perfect Close: The Secret To Closing Sales - The Best Selling Practices & Techniques For Closing The Deal (The Perfect Close: The Secret to Closing Sales). It shows sales and service professionals a clear and simple approach to increasing your close rate and accelerating sales. He says it’s a zero pressure approach that involves just 2 questions and is successful 95% of the time. RELATED RESOURCES:http://PureMuir.com (Contact James) and connect with him on https://www.linkedin.com/in/puremuir (LinkedIn), https://www.facebook.com/james.muir.902266 (Facebook), and http://twitter.com/B2B_SalesTips (Twitter).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Power in organizations, and especially the abuse of power, can destroy employee engagement, productivity and turn your business culture toxic. It’s a serious issue, yet often taboo.  Join host Hanna Hasl-Kelchner as she welcomes leadership expert Professor Mabel Miguel and exposes the underbelly of power in organizations and how it's a good thing when used responsibly. WHAT YOU'LL DISCOVER ABOUT POWER IN ORGANIZATIONS: Where power in organizations comes from. How politics intersects with the use of power in organizations. 3 ways to use power in organizations and when it’s appropriate to use each of them. How perceptions about power in organizations differ around the world. Why the responsible use of power promotes employee engagement. Why understanding power is essential to building a healthy business culture. And much MORE.

GUEST:http://www.kenan-flagler.unc.edu/faculty/meet-our-faculty/mabel-miguel (Dr. Mabel Miguel) is professor of leadership and management at the http://www.kenan-flagler.unc.edu (University of North Carolina at Chapel Hill’s Kenan-Flagler Business School). She is also the Director of its Global Education Initiative. A citizen of the world, Dr. Miguel is uniquely qualified to lead the Global Education Initiative. Born in Argentina, she has lived in Venezuela, Barbados, France and Turkey and is fluent in several languages, including leadership. Dr. Miguel leads global education programs and initiatives and has developed and taught leadership skills courses for organizations in the United States, South America, Asia, and Europe. She has also taught core leadership and management skills to MBA candidates across all of Kenan-Flagler’s various MBA programs. Her corporate clients read like a who’s who, and include Altria, Bank of America, Caterpillar, Cisco, ExxonMobil, FedEx, and many more. She has also done consulting work with various U.S. government agencies and departments, including the Department of Defense, Environmental Protection Agency, and U.S. Air Force, Army, and Navy. All together, through her Executive Development work, Dr. Miguel has been actively bridging the gap between leadership theory and practice for more than 20 years. RELATED RESOURCES:http://www.kenan-flagler.unc.edu/faculty/directory/organizational-behavior/mabel-miguel (Contact Dr Miguel) at Kenan-Flagler. 

View Details

Small business HR sounds like small potatoes, but each year small businesses around the US get fined by government agencies, sued by former employees, and end up paying hundreds of millions of dollars. That’s definitely NOT small potatoes. Join host Hanna Hasl as she welcomes small business HR expert Lori Kleiman who explains what you need to look out for. WHAT YOU'LL DISCOVER ABOUT SMALL BUSINESS HR: Multiple ways discrimination can creep into the hiring process. How solid job descriptions can avoid small business HR blunders. The purpose of I-9 forms and how most small businesses mess up. Why small business HR needs to look at anti-harassment broadly. Why overtime pay calculations must look to federal as well as state law for guidance. How to know what posters need to be displayed in the workplace. And much MORE.

GUEST:http://hrtopics.com (Lori Kleiman) is an accomplished entrepreneur and business leader who shows executives, managers and entrepreneurs how to use HR to effectively to achieve their business goals. Her programs are designed to provide critical HR updates and best practices to small businesses in bite size, easy to digest pieces. With more than 25 years of experience, Lori has all the right HR “union cards.” She has a master’s degree in human resources and has been certified at the Senior level by both HR Certification bodies in the U.S. At one point during her career Lori founded HRPartners, a boutique HR consulting firm that was later acquired by Arthur J. Gallagher & Co.  Today she continues to provide practical HR advice to small businesses as an independent consultant and speaker. Plus she’s a prolific author, two of my favorite titles that she’s written are https://www.amazon.com/gp/product/149598656X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=149598656X&linkCode=as2&tag=businconfinow-20&linkId=93888f7a0f79e58efebf539d4853f6b0%22>HR%20You%20can%20Use!:%205%20issues%20keeping%20business%20owners%20up%20at%20night (HR You can Use!: 5 issues keeping business owners up at night) [and] https://www.amazon.com/gp/product/1512128260/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1512128260&linkCode=as2&tag=businconfinow-20&linkId=125cd20b3bbb2b0c611994b2126cdb70%22>HR%20You%20Can%20Use%20Companion%20Tool:%20Toolkit%20with%20Lists,%20Forms%20and%20Web%20links! (HR You Can Use Companion Tool: Toolkit with Lists, Forms and Web links!)

RELATED RESOURCES:http://hrtopics.com (Contact Lori) and connect with her on https://www.linkedin.com/in/lori-kleiman-1951461 (LinkedIn), and http://twitter.com/lorikleiman (Twitter). Download her complimentary https://businessconfidentialradio.com/wp-content/uploads/2020/08/HRt-Assessment-Guide-2016.pdf (HR Assessment)

View Details

Email and the need for speed in business is a challenge we all face. It’s also what makes the convenience of electronic gadgets so seductive and alluring. But email convenience has a dark side. Join host Hanna Hasl-Kelchner as she sheds light on that dark side and the unwanted legal liability that goes with it.   WHAT YOU'LL DISCOVER ABOUT EMAIL BLIND SPOTS: How one sneaky email blind spot creates 5 different legal landmines.   The hidden trade-offs your business makes when employees use personal email accounts for business.  Why using Gmail for small business correspondence can cause problems.  Why controlling certain email liability exposure is totally within your control.  Why consistent application of document retention policies matters.  And MUCH more.

HOST: Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert and strategic lawyer who has managed hundreds of lawsuits during her 30+ year career, primarily in various in-house roles where she managed multi-million dollar legal budgets and over the years hired an army of outside counsel to assist with litigation and transactional work. Today she spends her time interviewing the fabulous guests you hear on Business Confidential Now as well as providing executive education and leadership development in the area of legal literacy and risk management. Her mission is to help you access the business information you need to succeed. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com (Business M.O., LLC) and its education division, the http://legalleverageacademy.com (Legal Leverage® Academy), using methods honed while teaching at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School), as a practicing lawyer, and as an entrepreneur. She makes learning simple, easy, and fun.   Hanna is a best-selling author whose ground-breaking book, http://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC">The%20Business Guide to Legal Literacy: What Every Manager Should Know About the LawThe Business Guide to Legal Literacy: What Every Manager Should Know About the Law, is cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the best-seller Champions: Knockout Strategies for Health, Wealth, and Success From Today’s Leading Experts. RELATED RESOURCES:Contact http://feedback@businessconfidentialradio.com (Hanna) and connect with her on https://www.linkedin.com/in/hannahaslkelchner (LinkedIn), https://www.facebook.com/BusinessConfidentialNow/ (Facebook), https://twitter.com/BusinessConfid (Twitter), https://plus.google.com/+HannaHaslKelchner (Google+), and http://pinterest.com/nononsenselawyr (Pinterest). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

An employee background check can surface potential problems before they lead to huge organizational financial and reputation losses. Join host Hanna Hasl-Kelchner as she welcomes Candice Tal who helps businesses sidestep those headaches with high quality investigations. WHAT YOU'LL DISCOVER ABOUT A BACKGROUND CHECK: The biggest problem with a "do it yourself" online background check.  The 5 essential parts to an employee background check. Why social security numbers don’t unlock criminal databases. Why online databases currently only capture 50% of all criminal records. Why 20% of executive background checks reveal serious "no hire" issues. When startups and mid-market companies need to start thinking about doing an employee background check. How to tailor a background check to fit specific new hire responsibilities. Why hidden aliases are a big deal.   What the deep web has to do with a background check.  And much MORE.

GUEST: Candice Tal is a licensed Private Investigator who saves corporate clients millions of dollars every year by reducing their liability exposure. She is the CEO of http://www.infortal.com (Infortal Worldwide), a corporate security and investigations firm helping emerging growth companies as well as the Fortune 500 around the world in a variety of sectors including biotechnology, financial services, high-technology, manufacturing and professional services. Candice and her team of seasoned security specialists know what rocks to look under. In the more than 30 years the company has been in business they’ve conducted over 2 million investigations in over 140 countries. The subject of investigation has been everything from an employee background check, to due diligence investigations, computer forensics, and compliance risk mitigation; to name a few. Her company’s employment screening programs, for example, are second to none in terms of accuracy. They have a strong focus on best practices and provide a highly accurate background check.  Candice is also an active member of numerous trade associations: the American Society for Industrial Security, the National Association of Chiefs of Police, and the Society of Human Resources Managers (SHRM), to name a few. She’s also served the Board of the World Association of Detectives for over 10 years.  RELATED RESOURCES:Contact http://www.infortal.com (Candice) and connect with her on http://www.linkedin.com/in/candicetal (LinkedIn), and http://twitter.com/candicetal (Twitter).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Want to know how to REALLY connect with buyers and thrive in today’s marketplace? Join host Hanna Hasl-Kelchner as she welcomes sales expert and author Deb Calvert, who says, "stop selling." Is that crazy or what?  WHAT YOU'LL DISCOVER ABOUT HOW TO CONNECT WITH BUYERS: 3 powerful ways to build trust and connect with buyers.  How to find out what really matters to buyers. How asking salient questions creates customer value. What you should be asking prospects but probably don’t. Why natural conversations are more effective way to connect with buyers than pitching. And MUCH more.

GUEST:Deb Calvert helps companies boost productivity and build organizational strength by helping you put people first.   She accomplishes this in a number of ways, through: ◊ sales training, coaching and consulting;  ◊ leadership programs;  ◊ strategic planning with senior managers; and ◊ other team effectiveness work and executive coaching with business owners and senior managers. She’s the founder and President of http://www.peoplefirstps.com/stop-selling-start-leading (People First Productivity Solutions), a three time Top 50 Sales and Marketing Influencer, and bestselling author of the book https://www.amazon.com/gp/product/098973790X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=098973790X&linkCode=as2&tag=businconfinow-20&linkId=1ee64399bfbf7d656276a367980f26ac%22%3EDISCOVER%20Questions%20Get%20You%20Connected:%20for%20professional%20sellers%3C/a%3E%3Cimg%20src=%22//ir-na.amazon-adsystem.com/e/ir?t=businconfinow-20&l=am2&o=1&a=098973790X%22%20width=%221%22%20height=%221%22%20border=%220%22%20alt=%22%22%20style=%22border:none%20!important;%20margin:0px%20!important;%22%20/%3E (DISCOVER Questions® Get You Connected) as well as an award winning blogger. Deb is also a member of the National Speakers Association and as a speaker has delighted audiences in a wide variety of industries. She is now leading the movement to "Stop Selling and Start Leading!"  RELATED RESOURCES:Contact http://www.peoplefirstps.com (Deb) and connect with her on https://www.linkedin.com/in/debcalvertpeoplefirst (LinkedIn) and https://www.facebook.com/PeopleFirstPS/ (Facebook).  Get your http://peoplefirstps.com/free-download-of-discover-questions-get-you-connected-ch-1/ (free chapter) from Deb's book Discover Questions Get You Connected. SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Events can spice up your business development. But, without the right event marketing you could end up with an empty room and extra food that goes home with your employees. How do you go from writhing in agony to thrivin' 'n rockin’ the house? Join host Hanna Hasl-Kelchner as she welcomes entertainment event producer, Louie La Vella, to explore the event marketing strategies you can use in your business without breaking the bank.    WHAT YOU'LL DISCOVER ABOUT EVENT MARKETING: How events can transform your brand, build loyalty, and grow any size business. His secret sauce for creating a successful event marketing strategy. The celebrity tactics Main Street businesses can easily apply. How to use social media to create your own "celebrity attachment" for your brand. How far in advance you need to start your event marketing. The 3 things to avoid when hosting an event. And much MORE.

GUEST: Louie La Vella delivers high profit solutions to the nightlife and music industry for live entertainment events, musicians, and venues. He is an author, speaker, event producer and coach, having produced and marketed over 30 live music concerts in the past 24 months alone. He is the 2012 winner of the Niagara Music Awards Promoter of the Year. For more than 20 years Louie has been connecting entertainers with their audience at nightclubs, concerts, and festivals. He creates brand and marketing strategies to that promote audience engagement. He's also authored a book on the subject: https://www.amazon.com/gp/product/0988103060/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0988103060&linkCode=as2&tag=businconfinow-20&linkId=d5eb976fa85ef1e3a50faf9f61832d52">Nightclub and Bar Marketing: The Secrets to Succeeding in Today's Nightlife Business (Nightclub and Bar Marketing: The Secrets to Succeeding in Today's Nightlife Business.) Louie also has experience in TV as an executive producer and host. Some of the household names he had the opportunity to interview during his television days include Lady Gaga, Richard Branson, and the Backstreet Boys.  RELATED RESOURCES:http://louielavella.com (Contact Louie) and connect with him on http://ca.linkedin.com/in/louielavella (LinkedIn), Facebook, http://twitter.com/louielavella (Twitter), and http://instagram.com/louielavella (Instagram). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

The new employee orientation process can quickly go from on-boarding to waterboarding if you're not careful. How do you strike the right balance to help new hires hit the ground running and not trip up? Join host Hanna Hasl-Kelchner as she welcomes https://www.amazon.com/gp/product/1601631898/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1601631898&linkCode=as2&tag=businconfinow-20&linkId=b9b8b90369a0033178ee47dbec73fe45">The Big Book of HR (The Big Book of HR) author, Cornelia Gamlem, who has the answers and explains how you can optimize this special window of time.  WHAT YOU'LL DISCOVER ABOUT EMPLOYEE ORIENTATION: The 3 tactical goals of employee orientation most employers get right.  The one thing most employers fail to do in an employee orientation.  Why the orientation process should start with the offer letter.  Conversations you should be having with new hires 30, 60 and 90 days after they start.  Things you never want to do during an employee orientation. Why supervisors play the most important part in employee orientation.  How employee orientation sets the stage for more employee engagement, loyalty, and retention.  Awesome, low-cost ways to improve your employee orientation process.  And much MORE.

GUEST: Cornelia Gamlem likes to say that she’s been in the human resources field since “God was a girl.” She is the founder and President of the http://www.gemsgroup-hr.com (GEMS Group Ltd.), a management consulting firm that offers human resources and business solutions. Prior to founding the firm, she served in a senior HR leadership role with a global, Fortune 500 IT services company. Besides her hands on experience, Cornelia has also been an influencer to the HR and business communities in other ways. She’s served on various national task forces to influence public policy and testified before the Equal Employment Opportunity Commission on three occasions.  She also supports other HR professionals through the Society of Human Resource Management, having served in a number of offices at a national level. A prolific author, Cornelia has penned articles and white papers for professional and industry publications, in addition to keeping up with her weekly blog called http://makingpeoplematter.blogspot.com (Making People Matter), and co-authoring 2 books: https://www.amazon.com/gp/product/1601631898/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1601631898&linkCode=as2&tag=businconfinow-20&linkId=b9b8b90369a0033178ee47dbec73fe45">The Big Book of HR (The Big Book of HR) and https://www.amazon.com/gp/product/1632650088/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1632650088&linkCode=as2&tag=businconfinow-20&linkId=d43d5d888d44e03701827f4e774c81ac">The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity (The Essential Workplace Conflict Handbook. ) She’s also been an instructor at a number of colleges in the Washington DC metropolitan area.  RELATED RESOURCES:http://www.gemsgroup-hr.com (Contact Cornelia) and connect with her on http://www.linkedin.com/in/corneliagamlem (LinkedIn), http://www.facebook.com/thebigbookofhr (Facebook), and http://twitter.com/bigbookofhr (Twitter).

View Details

Can your business afford to be the victim of business fraud? No one expects it to happen to them and especially not by a trusted employee. Yet a recent survey by Kroll Inc found that 81% of those surveyed experienced fraud at the hands of an insider. What can you do to protect your business? Join host Hanna Hasl-Kelchner as she welcomes business fraud prevention expert, Andy Greenberg.  WHAT YOU'LL DISCOVER ABOUT BUSINESS FRAUD: How often business fraud occurs in small to mid-size companies.  6 reasons why even trusted employees will commit business fraud. Where business fraud is most likely to show up. The average cost of business fraud to your organization. How often bankruptcy is caused by business fraud. How long it takes on average to discover the fraud. 7 hot spots to keep an eye on to prevent business fraud in your organization. And much MORE.

GUEST: Andy Greenberg is the founder of http://dfnd.net (DFND Analytics LLC). He is a successful serial entrepreneur who has founded, or run, 4 different companies and has 3 successful exits (resulting from the sale of his prior businesses to a strategic partner). His current venture, DFND Analytics, is an exciting software as a service (SAAS) company that provides and implements forensic accounting tools typically reserved for Big Business, making them available to any size business on a subscription basis. Their software runs forensic accounting algorithms on your data to smoke out fraud and errors and omissions before it’s too late. They work with you on the analytics side of your data to identify red flags worthy of further investigation. They also help clients on the process side, helping you set up more bulletproof systems and processes to deter fraud in the first place. Their goal is to help you establish best practices in your business. Nobody plans on having their business defrauded any more than they plan on getting into a car accident. But knowing that it can happen and how it can happen helps you protect against devastating losses of it actually happening.  RELATED RESOURCES:http://dfnd.net (Contact Andy) and connect with him on https://www.linkedin.com/in/andrew-greenberg-475910a7 (LinkedIn), and http://twitter.com/DFNDAnalytics (Twitter). Also follow https://dfnd.net/news (DFND Analytics' latest news).   And download DFND's https://dfnd.net/enter/top-23-tips-to-deter-embezzlement/ (23 Best Practices to Deter Fraud and Embezzlement). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Does the idea of corporate governance makes you choke because the politics of bureaucracy is the reason you started your own business in the first place? Hang on. Effective corporate governance and high performance business cultures go hand in hand. How can you have your cake and eat it too? Join host Hanna Hasl-Kelchner as she welcomes corporate governance expert Nancy Falls. She'll explain how to take the politics out of corporate governance so you get the best of both world. WHAT YOU'LL DISCOVER ABOUT CORPORATE GOVERNANCE: How corporate governance differs depending on the size and profit structure of the organization.  The biggest universal leadership mistake in corporate governance. How the collateral damage of poor leadership extends beyond your business. How diversity isn't what you think it is.  How assumptions and stereotypes about titles and roles interfere with effective corporate governance. What organizations that outperform their competition do differently in their corporate governance.  And much MORE.

GUEST: Nancy Falls helps organizations succeed by transforming the way leadership teams work together. She's also the author of https://www.amazon.com/gp/product/1626342016/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1626342016&linkCode=as2&tag=businconfinow-20&linkId=e51925402af2883866212d895f324eb3">Corporate Concinnity in the Boardroom: 10 Imperatives to Drive High Performing Companies (Corporate Concinnity in the Boardroom: 10 Imperatives to Drive High Performing Companies).  Nancy has spent more than thirty years in and around the C-suite and the boardroom. She's held executive roles in both public and private companies, ranging from early stage startups to Fortune 1000, and has served on numerous boards. She has also advised some of the largest healthcare as well as coached dozens of C- level executives.   Today Nancy is the CEO of http://www.theconcinnitycompany.com/ (The Concinnity Company) where she helps companies improve the way their boards and leadership teams work together using proven methodologies to strengthening their processes. She helps create more strategic alignment among teams by promoting methods that achieve deliberate consensus building. These are processes she says that can be taught and learned. In addition to her successful company, Nancy is also a Governance Fellow of the National Association of Corporate Directors. RELATED RESOURCES:http://www.theconcinnitycompany.com/ (Contact Nancy) and connect with her on https://www.linkedin.com/in/nancyfalls (LinkedIn), and https://twitter.com/nancymfalls (Twitter). Check out her ground-breaking book: https://www.amazon.com/gp/product/1626342016/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1626342016&linkCode=as2&tag=businconfinow-20&linkId=e51925402af2883866212d895f324eb3">Corporate Concinnity in the Boardroom: 10 Imperatives to Drive High Performing Companies (Corporate Concinnity in the Boardroom: 10 Imperatives to Drive High Performing Companies). 

View Details

Do you fantasize about entrepreneurship? About starting your own business? But stop short of taking the leap? What if you could crack the entrepreneurship code and increase your chances of a safe landing? Join host Hanna Hasl-Kelchner as she welcome serial entrepreneur Chris Heivly who shares the key to entrepreneurial success. WHAT YOU'LL DISCOVER ABOUT ENTREPRENEURSHIP: How Mapquest went from startup to a $1.2 billion exit.  The role of fear in entrepreneurship.  The entrepreneurship CEO trap.  The single most important key to cracking the entrepreneurship code.  Why short-term thinking is a startup’s best friend.  Where most startups waste the most time.  How to transition from a corporate job to entrepreneurship.  And much MORE.

GUEST:Chris Heivly is one of the leading experts in how to build startups that grow into multimillion dollar companies. In some circles has even been called the Startup Whisperer. He has both large and small business experience, working at the highest level for giants such as Rand McNally and Accenture, and then being a co-founder of a startup called Mapquest that he eventually sold to AOL for $1.2 billion. How’s that for the American Dream? During the go-go Internet boom of the 1990’s he was a venture capitalist for a few years. It might make you might think his career path has been an express elevator to the top. But that’s not really the case, Chris says he’s been fired or laid off four times during his career and reinvented himself just as many. He’s definitely resilient! Today, Chris is one of two managing directors at http://www.thestartupfactory.co (The Startup Factory). It’s the largest seed investment firm in the Southeast, located in Durham, North Carolina. They have a remarkable track record. More than 60% of The Startup Factory’s portfolio companies have gone on to raised follow-on capital after they left the accelerator program. That number is more than double the industry average for investment programs of this type. Besides being an early-stage investor with company-building experience, Chris is also a sought after speaker, he’s spoken at TEDx and he’s been seen and heard in the media, being quoted in Forbes, Washington Post and Crain’s Business Journal, to name a few. Plus, being featured in the TV documentary Startupland. Chris is an avid writer frequently blogging on his own website, heivly.com, being a contributing Writer for INC.com, and authoring the book https://www.amazon.com/gp/product/0976498634/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0976498634&linkCode=as2&tag=businconfinow-20&linkId=75241f9329c6c9aea86463698dc9982a">Build The Fort: Why 5 Simple Lessons You Learned as a 10 year-old Can Set You Up for Startup Success (Build The Fort: Why 5 Simple Lessons You Learn as a 10 Year Old Can Set You Up for Startup Success). RELATED RESOURCES:http://www.heivly.com (Contact Chris) and connect with him on http://www.linkedin.com/in/chrisheivly (LinkedIn), https://www.facebook.com/Cheivly (Facebook), http://twitter.com/chrisheivly (Twitter) and his http://www.buildthefort.com (book website). By the way, if you're looking to find or to fill a tech position in Research Triangle area of North Carolina, be sure to check out Chris' website: http://www.bigtop.it (Tech Jobs Under the Big Top.) Watch Chris' TEDx DUKE talk: SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Could hidden, but free publicly available, government business programs and resources help your business grow? Olalah Njengo says absolutely yes. Join host Hanna Hasl-Kelchner as she explores what Olalah is talking about and how you can tap this buried treasure trove for your own business growth and success. WHAT YOU'LL DISCOVER ABOUT GOVERNMENT BUSINESS PROGRAMS: The assumptions we make that blind us to the existence of no cost government business programs.  How to find no cost government business programs to help your business in your state.  The 4 key areas of business growth that determine where to look for the right government business programs.  Why government business programs can help you make better decisions faster.  The myth surrounding government workplace development initiatives and career centers.  No cost government programs that can help offset the cost of onboarding new employees.  How to keep from being blindsided and frustrated by burdensome new laws and regulations.  And MUCH more.

GUEST:Olalah Njenga is an award-winning strategist who, as CEO of the http://yellowwoodgroup.com/ (YellowWood Group LLC), helps business owners and business leaders drive better business results faster. Besides being a highly successful entrepreneur, Olalah also holds two appointments by the governor of North Carolina, both focused on representing the needs of small business owners. She holds the small business seat on the Governor’s Advisory Council for Small & Historically Underutilized Businesses and is Chair of the Small Business Needs & Assessments Committee. She also serves as the Vice Chair of the NCWorks Commission and serves as the Chair of the Strategic Planning Committee. In these two roles she makes recommendations on policies and strategies to enable businesses and its workforce to compete in the global economy. Olalah has shared her unique perspective about strategy, modern marketing and leadership to audiences across the United States. She has the distinction of being a Forbes Braintrust® Member and a featured small business expert for the Washington Post as well as a trusted resource for other major media outlets such as The New York Times, the BBC, NPR, Marketplace, and Fox News, among others. What sets Olalah apart is her deep understanding of both sides of the desk. She gets business AND she has a very important seat at the policy making table that can help us cut through the red tape and figure out what’s going on that affects us. RELATED RESOURCES:http://www.Olalah.com (Contact Olalah) and connect with her on http:// www.linkedin.com/in/olalah (LinkedIn) and http://www.twitter.com/olalah (Twitter). Also check out her latest initiative for entrepreneurs: http://www.GrowandWin.com (Grow and Win). Here are Olalah's suggested Internet search terms and links to organizations with information about no cost government business programs as well as pending legislation that may affect your small or mid-size business Olalah referenced during the interview. US government business programs information:Internet search string examples to help you find no cost services government business programs to grow small businesses in your specific state: -economic development programs in [fill in your state name] -economic development agencies in [fill in your state name] -department of commerce in [fill in your state name] -workforce development offices in [fill in your state name] http://www.sbc.senate.gov/public/ (US Senate Committee on Small Business & Entrepreneurship) to find out more about initiatives and proposed legislation affecting small business. https://www.entrepreneur.com/article/39714 (A Guide to State Chambers of Commerce) to locate your state’s Chamber of Commerce (as compared to the local Chambers of Commerce you’re accustomed to)....

View Details

"What business structure should I use?" It’s probably the most common startup legal question that gets asked. What are your choices and how do you decide what’s right for your particular business? Join No Nonsense Lawyer and host Hanna Hasl-Kelchner as she explores the different business structures available in the U.S. and offers insight on how to narrow the list and have a more productive conversation with your legal and tax advisors. WHAT YOU'LL DISCOVER ABOUT BUSINESS STRUCTURE: The key differences between a proprietorship, partnership, limited liability company and corporations in the U.S. and their hybrid cousins.  Why picking the sexiest business structure may not be right for your business.  The myth of “it’s only a tax thing.”  How to pick a business structure that aligns with your business values and goals.  Why the double taxation of a C corporation usually isn’t a big deal for small business owners.  Why downloading legal forms from the Internet for your lawyer to review can backfire.  https://businessconfidentialradio.com/s2-e34-aw (The chart) that lets you easily compare one business structure with another.  The biggest myth about choosing a business structure.  Why some online resources about business structures are misleading.  And much MORE.

HOST: Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert and strategic lawyer who has managed hundreds of lawsuits during her 30+ year career, primarily in various in-house roles where she managed multi-million dollar legal budgets and over the years hired an army of outside counsel to assist with litigation and transactional work. Today she spends her time interviewing the fabulous guests you hear on Business Confidential Now as well as providing executive education and leadership development in the area of legal literacy and risk management. Her mission is to help you access the business information you need to succeed. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com (Business M.O., LLC) and its education division, the Legal Leverage® Academy, using methods honed while teaching at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School), as a practicing lawyer, and as an entrepreneur. She makes learning simple, easy, and fun.

View Details

Building a family business is tough and handing over the reins of a family business can be even tougher. Join host Hanna Hasl-Kelchner as she welcomes Vincent Curatola who has some practical tips for how to navigate it successfully and protect your family legacy along the way. Hear his amazing story. WHAT YOU'LL DISCOVER ABOUT FAMILY BUSINESS: The backstory of his 3 generation family business.  The perils of fast money.  How to protect the legacy of your family business.  The key to business sustainability.  The story of the Wall Street trader.  The impact of his sudden celebrity on the family business.  And MUCH more.

GUEST:Vincent Curatola is a Commissioner on The New Jersey Hall of Fame, appointed by New Jersey Governor Chris Christie. Vincent also served on the Governor’s transition team. For the past 10 years, Vincent has also served as a member of the Foundation Board at Hackensack University Medical Center in New Jersey. If his name has a familiar ring, there's a reason for it. Vincent Curatola is also an accomplished actor. If you’re a fan of the award winning HBO drama, The Soprano’s you’ll remember him in his co-starring role as Johnny "Sack” Sacramoni. You’ve probably also seen him guest star on more than a few primetime network series including Third Watch, Law & Order, Monk, Life on Mars, Person of Interest, BlackList, The Good Wife and Law & Order SVU where he regularly appears as Judge Al Bertuccio. On the big screen, he’s co-starred with Brad Pitt and James Gandolfini in the crime thriller, Killing Them Softly and soon you’ll see him playing Boston Mayor Minnino in Patriot’s Day with Mark Wahlberg, which will be in a theater near you at the end of 2016. But, even if you did recognize his name, you probably didn’t know that he was a successful entrepreneur long before we saw that piercing look of his and heard that distinctive voice on camera. Yes, indeed!  Vincent has experienced firsthand what it’s like to build a family business from the ground up and to successfully transition it.   RELATED RESOURCES:http://vincentcuratola.com (Contact Vincent) and connect with him https://twitter.com/vincentcuratola (Twitter). Also connect with http://acuratola.com (his family business).

View Details

Everyone has encountered the elephant in the room, that obvious problem, or risk, that nobody wants to talk about. It creates awkward situations and sometimes paralysis. Join host Hanna Hasl-Kelchner as she welcomes communications expert Diane A. Ross, who has a solution for how to conquer the beast and restore harmony and productivity to your business.  WHAT YOU'LL DISCOVER ABOUT THE ELEPHANT IN THE ROOM: The most important question you need to ask yourself about the elephant in the room. The message you send when you don’t address the elephant in the room.  What to do when the elephant in the room is embedded in the business culture.  The biggest drawback of waiting too long to address the elephant in the room.  Sample conversations for addressing chronic lateness, jokes that aren’t funny, and interrupters.  3 essential keys to preparing for a successful conversation. And much MORE.

GUEST:Diane A. Ross teaches entrepreneurs and professionals how to tackle difficult conversations fearlessly. After a 14 year career as a litigation lawyer, she learned that the guns-blazing communication style that won cases in the court was damaging the relationships in the rest of her life. That realization led her on a 10 year journey to uncover the secrets of effective communication in times of conflict. She brought her lawyer’s zealousness to the process and devoured the research on the topic, trained in Advanced Negotiation and Mediation at Harvard Law School, became a Certified Executive Coach and, in 2012, started http://elephantconversations.com (Elephant Conversations) to bring her system for tackling difficult conversations to the world because she believes that each one of us could be one conversation away from having ANYTHING WE WANT. An accomplished and sought after speaker, Diane was a 2013 semi-finalist for North America’s Next Greatest Speaker Competition hosted by the prestigious eWomen Network and is the author of https://www.amazon.com/gp/product/0991811305/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0991811305&linkCode=as2&tag=businconfinow-20&linkId=f5d6322341a039ecf4ce3c9f44e63ea5">The Elephant in the Office: Super-Simple Strategies for Difficult Conversations at Work (Elephant Conversations) (Volume 1) (The Elephant of the Office: Super-Simple Strategies for Difficult Conversations at Work.) Today, Diane brings her easy-to-implement tips and strategies to hundreds of people and organizations through webinars and speaking events.  RELATED RESOURCES:http://elephantconversations.com (Contact Diane) and connect with her on https://ca.linkedin.com/in/dianeaross (LinkedIn), http://facebook.com/ElephantConversations (Facebook), http://twitter.com/DianeARoss (Twitter), and http://Youtube.com/user/dianeisright (YouTube).

View Details

Creating a memorable marketing message that sets your business apart from the competition can be serious challenge for many small and mid-size businesses. It’s easy to bounce from one “marketing idea of the week” to the next with little to show for your efforts except frustration. Join host Hanna Hasl-Kelchner as she welcomes Duct Tape Marketing guru, John Jantsch, who has a better solution and a proven system to build demand for your products or services.  WHAT YOU'LL DISCOVER ABOUT A MARKETING MESSAGE: 3 keys to making your marketing message memorable.  How we accidently trip ourselves up when creating a marketing message. Why some businesses are reluctant to embrace their best marketing message.  Why a laser focused marketing message is more profitable than a one size fits all message.  The fastest way to discover your ideal marketing message.  Why sales and marketing shouldn’t be in separate silos. And MUCH more.

GUEST: John Jantsch has been called the World’s Most Practical Small Business Expert for consistently delivering real-world, proven small business marketing ideas and strategies. He’s a marketing consultant, speaker and bestselling author of several books:  https://www.amazon.com/gp/product/1595554653/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1595554653&linkCode=as2&tag=businconfinow-20&linkId=2e2d9538a47f9b82b1404f0e06596277">Duct Tape Marketing Revised and Updated: The World's Most Practical Small Business Marketing Guide (Duct Tape Marketing), https://www.amazon.com/gp/product/1591846331/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1591846331&linkCode=as2&tag=businconfinow-20&linkId=150f3559507df5f8a1c1ec1ac5ed5441">Duct Tape Selling: Think Like a Marketer-Sell Like a Superstar (Duct Tape Selling), https://www.amazon.com/gp/product/1591844878/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1591844878&linkCode=as2&tag=businconfinow-20&linkId=a34595fbf83ffcfd5ab8aaadf82e509d">The Commitment Engine: Making Work Worth It (The Commitment Engine), and https://www.amazon.com/gp/product/1591844428/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1591844428&linkCode=as2&tag=businconfinow-20&linkId=9549ae5b047bce8409cfb102b01f3064">The Referral Engine: Teaching Your Business to Market Itself (The Referral Engine). He’s also the creator of the http://ducttapemarketingsystem.com (Duct Tape Marketing System) and http://ducttapemarketingconsultant.com (Duct Tape Marketing Consulting Network) that trains and licenses small business marketing consultants around the world. In other words, he’s a marketer’s marketer. John also frequently consults with small and mid-sized businesses. He helps them create marketing plans and organized marketing systems that smooth the way for steady growth. His blog was chosen as a Forbes favorite for marketing and small business, and his podcast, a top ten marketing show on iTunes, was called a “must listen” by Fast Company magazine. Huffington Post calls him one of the top 100 “Must Follow” on Twitter. Forbes named Duct Tape Marketing one of the 100 Best Websites for Entrepreneurs. John is also the featured marketing contributor to American Express OPENForum and is a popular presenter of workshop and webinars for organizations such as Intuit, Verizon, HP, and Citrix. His practical take on small business is also frequently cited in publications such as the Wall St. Journal, New York Times, and CNNMoney. RELATED RESOURCES:Contact John at http://ducttapemarketing.com (Duct Tape Marketing), http://ducttapemarketingconsultant.com (Duct Tape Marketing Consultant), or http://ducttapemarketingsystem.com (Duct Tape Marketing System), and connect with him on https://www.linkedin.com/in/ducttapemarketing (LinkedIn), https://www.facebook.com/ducttapemarketing (Facebook).

View Details

A super connector always seem to know all the right people. What's their secret sauce? Join host Hanna Hasl-Kelchner as she welcomes networking expert, Joyce Layman, author of https://www.amazon.com/gp/product/1515115747/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1515115747&linkCode=as2&tag=businconfinow-20&linkId=713740c61767bb503dae27a6a7209898">Your Connecting Advantage: Success tactics to turn life into one big connecting opportunity (Your Connecting Advantage) to Business Confidential Now. WHAT YOU'LL DISCOVER ABOUT A SUPER CONNECTOR: How a super connector leverages the art of business connecting.  How connecting differs from networking.  The biggest obstacle business professionals face when trying to connect.  2 keys to developing a super connector strategy.  How self-talk can shift the outcome of what’s possible when connecting.  How introverts can take the pressure off themselves when networking.  And much MORE.

GUEST: http://joycelayman.com (Joyce Layman) is a national speaker, author, presenter at TEDxUMKC, and connector. As a former wallflower in the world of business networking, she feels your pain and knows firsthand the biggest obstacle you have going into a networking opportunity is the self-talk going on in your head. After attending training at The Pacific Institute Joyce learned how cognitive processes influence mindset and success. It transformed her life. She discovered it all starts with how you think and builds on how you connect with people. As a result Joyce loves to help people step out of their current habits and push comfort zones so they can recognize and leverage the opportunities around them.  She uses her extensive training and experience in the science of mindset and the art of business connections to provide the one-two punch that gives you an advantage over the other guy. Joyce has worked with various industries and sizes of organizations, including household names like Hallmark.  Her practical wisdom has also been captured in book form, the most recent being https://www.amazon.com/gp/product/1515115747/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1515115747&linkCode=as2&tag=businconfinow-20&linkId=713740c61767bb503dae27a6a7209898">Your Connecting Advantage: Success tactics to turn life into one big connecting opportunity (Your Connecting Advantage: Success Tactics to Turn Life into One Big Networking Connecting Opportunity.)  RELATED RESOURCES:http://joycelayman.com (Contact Joyce) and connect with her on http://www.linkedin.com/in/joycelayman (LinkedIn), http://www.facebook.com/joycelaymanfan (Facebook), http://www.twitter.com/joycelayman (Twitter), and her own podcast show: https://itunes.apple.com/us/podcast/in-laymans-terms/id1080351731 (In Layman's Terms).

View Details

Effective listening is challenging. Have you ever been introduced to someone at work only to forget their name 10 seconds later? Join the club. Also join host Hanna Hasl-Kelchner as she welcomes listening expert, and author of https://www.amazon.com/gp/product/1490723234/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1490723234&linkCode=as2&tag=businconfinow-20&linkId=c087fd7606e5e729ec061570b23fd721">LISTEN UP SECOND EDITION (Listen Up), Dr. Kittie Watson, who says the same thing happens with all kinds of other business information and it’s costing your company more than you know. WHAT YOU'LL DISCOVER ABOUT EFFECTIVE LISTENING: How listeners control the conversation. 4 types of listener preferences and how they differ. The best way to keep someone’s attention. How gender impacts effective listening. How generational differences impact effective listening. 3 ways to compensate for distractions in business meetings. The bottom line impact of ineffective listening. An easy way to test your own listening comprehension. And MUCH more.

GUEST: Dr. Kittie Watson is an internationally known listening expert. She’s listed as one of the top twenty-five most prolific women writers on the subject of communications and she’s also the President and founder of http://innolectinc.com/ (Innolect Inc.), a global leadership firm. Her work focuses on creating more inclusive cultures inside organizations. She has the remarkable ability to size up difficult situations and provide leaders with powerful solutions to build more collaborative teams that are more productive and agile. Her various assessment tools are used around the world to help zero in on where individual or team performance needs a boost and have been used in organizations ranging from the Fortune 500 to educational institutions, government agencies and nonprofits. Her amazing work has been featured in the media, on ABC’s 20/20 and print media such as Money, Enterprising Women, and Chief Learning Officer, among others.  Kittie also is a nationally recognized business leader, having won multiple awards, including being named a 2015 Women’s Business Enterprise Star by the Women’s Business Enterprise National Council (WBENC). Her book https://www.amazon.com/gp/product/1490723234/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1490723234&linkCode=as2&tag=businconfinow-20&linkId=c087fd7606e5e729ec061570b23fd721">LISTEN UP SECOND EDITION (Listen Up) has been translated into 8 languages so we can now ‘listen up’ around the world. RELATED RESOURCES:Contact Kittie at http://innolectinc.com/ (Innolect Inc.) and connect with her on https://www.linkedin.com/in/kittiewatson (LinkedIn). Also connect with Innolect Inc.'s https://www.facebook.com/Innolectinc/ (Facebook) and https://www.linkedin.com/company/innolect-inc (Linkedin) pages. 

View Details

Do you have some winning startup ideas? Can entrepreneurship be your ticket to fame and fortune? It worked for Mark Zuckerberg. Why not you? If the thought of starting your own business has ever crossed your mind, you’ve got startup fever. Join host Hanna Hasl-Kelchner as she welcomes Professor Ted Zoller. He has a prescription for how to achieve more entrepreneurial success and tips for how to separate the winning startup ideas from the losers. WHAT YOU'LL DISCOVER ABOUT STARTUP IDEAS: Why entrepreneurship requires more than good startup ideas. How successful entrepreneurs solve problems in a sophisticated and complete way. The value of co-creating solutions with your customers. Why accepting failure is a necessary part of testing and refining your startup ideas.  The magic formula that catapults your startup ideas into the winner's circle. The deal making research you need to find the ideal investors for your venture. Why an advisory board is a critical rite of passage for your startup. How to recruit the right advisory board without being "salesy." And MUCH MORE.

GUEST:Professor Ted Zoller is the Director of the http://www.kenan-flagler.unc.edu/entrepreneurship (Center for Entrepreneurial Studies) and T.W. Lewis Clinical Professor of Strategy and Entrepreneurship in the http://www.kenan-flagler.unc.edu/ (Kenan-Flagler Business School at the University of North Carolina at Chapel Hill).  The Center is a leading, a nationally-ranked, entrepreneurship program focused on growth venturing and entrepreneurial leadership. He is also President of the United States Association for Small Business and Entrepreneurship, the largest American association of academics and practitioners dedicated exclusively to entrepreneurship.  As a senior fellow at the Ewing Marion Kauffman Foundation, Ted is engaged in core strategies of the foundation in the area of entrepreneurship, and serves as an active practicing entrepreneur.  Unlike other entrepreneurs, he approaches winning startup ideas from multiple perspectives, as a business professor, as a practicing entrepreneur, as an investor, board member, and founder of three organizations: CommonWeal, OpenRange and Launch Chapel Hill. Ted meshes the theoretical with the practical to provide integrated strategies. It's extremely powerful.   RELATED RESOURCES:http://www.kenan-flagler.unc.edu/faculty/meet-our-faculty/ted-zoller (Contact Ted) and connect with him on https://www.linkedin.com/in/tedzoller (LinkedIn) and https://twitter.com/Ted_Zoller (Twitter). 

View Details

Want to achieve more entrepreneurial success? Join host Hanna Hasl-Kelchner as she welcomes Steve Strauss, author of https://www.amazon.com/gp/product/1118135946/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1118135946&linkCode=as2&tag=businconfinow-20&linkId=64bbbe2be260093ce89171bd5dea702e">The Small Business Bible: Everything You Need to Know to Succeed in Your Small Business (The Small Business Bible), who shares the smartest ways for you to build the business of your dreams, create more wealth and achieve more success.  WHAT YOU'LL DISCOVER ABOUT ENTREPRENEURIAL SUCCESS: The self-knowledge that led Steve down the path of entrepreneurship. Key characteristics that separate entrepreneurs from other business owners. How to know if entrepreneurship is the right career path for you. 6 personal attributes you need for more entrepreneurial success. Why the entrepreneurial spirit eludes most big businesses. 3 most essential business building blocks critical to entrepreneurial success. The pros and cons of buying an existing business versus building one from scratch. The secret to franchise success. The biggest challenge entrepreneurs face when scaling their business. And much MORE.

GUEST: Steve Strauss is often called the “most popular small business columnist in America.” And it’s no wonder, he is the http://www.usatoday.com/topic/807e92bd-b6c5-4c32-b129-dba826f6af68/ask-an-expert-steve-strauss/ (senior USA TODAY small business columnist), and a regular contributor to The Huffington Post, ABC News, Yahoo, and many other outlets. Steve is a best-selling author of 17 books, including https://www.amazon.com/gp/product/1118135946/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1118135946&linkCode=as2&tag=businconfinow-20&linkId=64bbbe2be260093ce89171bd5dea702e">The Small Business Bible: Everything You Need to Know to Succeed in Your Small Business (The Small Business Bible: Everything You Need to Know to Succeed in Your Small Business) and is a recovering attorney who regularly speaks around the country and around the world about entrepreneurship and global trends in business. Steve is also often asked to be the small business spokesperson for well-known companies like Microsoft, Bank of America, Dun & Bradstreet, Staples, and so on. He is the Editor-in-Chief of Small Business Connection, and sits on the board of the World Entrepreneurship Forum, and the national advisory boards of SCORE and P&G Pro. Whether it's blogs, videos, live streams, e-books or what have you, his company, The Strauss Group, can do it for you. They create cutting-edge business content for everyone from Fortune 50 companies to small chambers of commerce. Steve is also very much an entrepreneur's entrepreneur. His latest creative venture is a tech startup, http://theselfemployed.com (TheSelfEmployed.com). RELATED RESOURCES:Contact http://www.theselfemployed.com (Steve) and connect with him on http://Facebook.com/TheSelfEmployed (Facebook), and http://twitter.com/SteveStrauss (Twitter).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

How to choose the ideal business lawyer can be challenging. It’s a problem that can plague executives, managers and entrepreneurs at big businesses as well as small and mid-size companies. Yet solving that problem is critical to your long term business success. Join host Hanna Hasl-Kelchner as she offers a solution to help you choose a lawyer you can know, like, and trust. WHAT YOU'LL DISCOVER ABOUT HOW TO CHOOSE THE IDEAL BUSINESS LAWYER: The 3 truths about how to choose the ideal business lawyer. Why it's necessary to interview prospective legal counsel. How to determine what type of lawyer your business needs. Why passing the "yuck test" is important if you want effective representation.  16 critical areas to explore when deciding how to choose the ideal business lawyer.  Red flags that can translate into hidden costs.  Negotiable items. And much MORE.

HOST:Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert and strategic lawyer who has managed hundreds of lawsuits during her 30+ year career, primarily in various in-house roles where she managed multi-million dollar legal budgets and over the years hired an army of outside counsel to assist with litigation and transactional work. Today she spends her time interviewing the fabulous guests you hear on Business Confidential Now as well as providing executive education and leadership development in the area of legal literacy and risk management. Her mission is to help you access the business information you need to succeed. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com (Business M.O., LLC) and its education division, the http://legalleverageacademy.com (Legal Leverage® Academy), using methods honed while teaching at two top tier MBA programs (Duke’s Fuqua School of Business and the University of Virginia’s Darden School), as a practicing lawyer, and as an entrepreneur. She makes learning simple, easy, and fun.  RELATED RESOURCES:https://businessconfidentialradio.com/s2-e26-16AW (GET YOUR FREE Special Report Now)https://businessconfidentialradio.com/s2-e26-16AW (16 No Nonsense Questions to Ask Before Hiring a Business Lawyer) Also contact http://feedback@businessconfidentialradio.com (Hanna) and connect with her on https://www.linkedin.com/in/hannahaslkelchner (LinkedIn), https://www.facebook.com/BusinessConfidentialNow/ (Facebook), https://twitter.com/BusinessConfid (Twitter), https://plus.google.com/+HannaHaslKelchner (Google+), and http://pinterest.com/nononsenselawyr (Pinterest). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Is your small business marketing the best it can be? Wondering whether you should be doing more with social media, video, or publicity? Join host Hanna Hasl-Kelchner as she welcomes marketing consultant Meredith Allan who explains how to figure out what matters for your business. WHAT YOU'LL DISCOVER ABOUT SMALL BUSINESS MARKETING:  The most important step in creating a small business marketing plan.   How to use free marketing resources.  How to decide which social media platform to leverage for your business.  How to grow into a marketing budget you don’t have yet.  Why successful selling on social media is counterintuitive.  How often to post on social media.  The smartest thing you can do when creating your small business marketing plan.  Top 3 marketing mistakes business owners make, including the most expensive.  And much MORE.

GUEST:Meredith Allan is the founder of The Drive Marketing Agency and unlike other marketing consultants brings a deep understanding of TV and radio broadcasting to her work. Before founding her agency she spent over a decade in TV and radio in some of the top markets across the country, hosting, anchoring, reporting, and creating TV shows on NBC, CBS, FOX, ABC, and CNN Headline News Local Edition.  Today she merges her media passion and love of marketing to help clients increase their marketing exposure. Meredith is also taking her business interests global. She recently partnered to form Global Market Creations, an international marketing Company with offices and clients in Las Vegas, New Zealand, and Australia.  She’s a frequent social media trainer, public speaker, certified "Dream Coach", and also proud owner of her rescue dog Biscuit. RELATED RESOURCES:Contact Meredith at http://www.themeredithshow.com/ (The Meredith Show) and connect with her on https://www.linkedin.com/in/themeredithshow (LinkedIn), http://www.facebook.com/TheMeredithShow (Facebook), http://twitter.com/MediaMeredth (Twitter), http://plus.google.com/b/100029879513764282766/+Themeredithshow/posts (Google+), http://www.youtube.com/channel/UCVu6XIkPE03qtNITqQ9Nghg (YouTube) and http://instagram.com/themeredithshow/ (Instagram). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Workplace conflict is a phrase that strikes fear into the heart of most executives, managers and business owners. But how sweet would it be if you could transform that energy into positive results and keep your business culture from turning toxic? Join Hanna Hasl-Kelchner as she welcomes employee relations expert and author of https://www.amazon.com/gp/product/1632650088/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1632650088&linkCode=as2&tag=businconfinow-20&linkId=b989d0bdbd471c24c55a49b437c9540e">The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity (The Essential Workplace Conflict Handbook), Barbara Mitchell.   DISCOVER: The most common source and type of workplace conflict and the best way to defuse it. How to successfully navigate multi-generational and other diversity related workplace conflict. The power of listening in workplace conflict resolution. The simplest way to immediately improve your listening skills. The biggest mistake managers make in managing workplace conflict. How to transform workplace conflict into teamwork and cooperation. And much MORE.

GUEST:Barbara Mitchell helps organizations develop a highly productive workforce by putting practices in place to ensure they have the best HR function possible so that they can hire, engage, develop, and retain the best talent available. Barbara is the Managing Partner of http://the-mitchellgroup.com/ (The Mitchell Group) as well as an author, speaker, business coach, and consultant.    She spent much of her human resources career in senior leadership positions with Marriott International and Human Genome Sciences.  In 1998, she co-founded The Millennium Group International LLC, which was sold in 2008 after ten successful years in business in the organizational development, leadership development and human resources consulting space. Barbara has served in multiple leadership positions for SHRM, The Society for Human Resource Management, on the Board of Directors for Habitat for Humanity Northern Virginia, and other organizations. She is a frequent conference speaker on employee management topics plus she’s a prolific author. She blogs for the American Society of Association Executives (ASAE), writes a monthly column for Columbia Southern University, contributed to three books, and co-author three more, the most recent being https://www.amazon.com/gp/product/1632650088/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1632650088&linkCode=as2&tag=businconfinow-20&linkId=b989d0bdbd471c24c55a49b437c9540e">The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity (The Essential Workplace Conflict Handbook). RELATED RESOURCES:Contact Barbara at either the http://www.bigbookofhr.com/ (Big Book of HR site) or http://www.essentialworkplaceconflicthandbook.com (The Essential Workplace Handbook site). Also connect with her on https://www.linkedin.com/in/mitchellbarbara (LinkedIn), http://www.facebook.com/thebigbookofhr (Facebook), on Twitter http://twitter.com/bigbookofhr (@bigbookofhr) and http://twitter.com/gotworkconflict (@gotworkconflict), and her http://www.makingpeoplematter.blogspot.com (blog). 

View Details

Mental toughness is a phrase that triggers unflattering business stereotypes in your head. But today’s guest claims it’s a skill that every executive, manager and entrepreneur really needs. Join host Hanna Hasl-Kelchner as she welcomes mental toughness expert, author of https://www.amazon.com/gp/product/1479134708/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1479134708&linkCode=as2&tag=businconfinow-20&linkId=135abebb13f23296a1bb3a6253876bea">Secrets of A Strong Mind: What My Years As An FBI Counterintelligence Agent Taught Me About Leadership and Empowerment - And How To Make It Work For You (Secrets of a Strong Mind), LaRae Quy to find out what in the world she’s talking about. WHAT YOU'LL DISCOVER ABOUT MENTAL TOUGHNESS: The 4 essential components of mental toughness.  Why mental toughness is really a soft skill. How mental toughness differs from positive thinking.  Why you need to push your personal limits to achieve mental toughness.  Whether women need mental toughness more than men.  What to do when you have self-doubt or limiting beliefs about your abilities.  Why mental toughness demands you treat your business problems like an FBI investigation.  And much MORE.

GUEST: LaRae Quy is a former FBI undercover and counterintelligence agent. If you’re a fan of the TV hit show Quantico, please know that LaRae attended training at the real FBI Academy in Quantico, VA. It’s a culture that values physical strength and as a woman all eyes were on her to see if she could handle it. It was a hostile environment that at times openly questioned her qualifications to become an FBI agent, even though she had scored exceptionally high on cognitive and personality tests. Just as steel is forged under great heat, the pressure LaRae experienced at Quantico galvanized her determination to succeed. And succeed she did. She developed the mental toughness necessary to identify foreign spies and recruit them to work for the US. Government. That’s right, she got these foreign spies to flip and change sides. To do that successfully meant she had to learn how to survive in an environment of tremendous personal risk, uncertainty, and deception while doing her James Bond work. She says her 24 year career with the FBI led her to believe that most barriers to personal success are internal. And lucky for us, she authored two books on the subject: https://www.amazon.com/gp/product/1479134708/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1479134708&linkCode=as2&tag=businconfinow-20&linkId=135abebb13f23296a1bb3a6253876bea">Secrets of A Strong Mind: What My Years As An FBI Counterintelligence Agent Taught Me About Leadership and Empowerment - And How To Make It Work For You (Secrets Of A Strong Mind: What My Years As An FBI Counterintelligence Agent Taught Me About Leadership and Empowerment - And How To Make It Work For You) plus https://www.amazon.com/gp/product/1502420961/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1502420961&linkCode=as2&tag=businconfinow-20&linkId=83f047ddbcb0e80384e62868e12e565e">Mental Toughness For Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths (Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths.) RELATED RESOURCES:http://www.laraequy.com/ (Contact LaRae) and connect with her on https://www.linkedin.com/in/larae-quy-63b44512 (LinkedIn), https://www.facebook.com/Empower-the-Leader-In-You-294492457280983/ (Facebook), and https://twitter.com/LaRaeQuy (Twitter). Take the http://www.laraequy.com/ (FREE Mental Toughness Assessment) LaRae created and mentioned during her interview. LaRae's favorite quote from Calvin Coolidge: Nothing in this world can take the place of persistence. Talent will not: nothing is more common than unsuccessful men with talent....

View Details

Their business startup turned trash into treasure, by “up-cycling” architectural salvage. They were saving America’s past for America’s future. And as their business grew it also turned into a hit reality show on the DIY Network called http://www.blackdogsalvage.com/salvage-dawgs/episode-guide/ ("Salvage Dawgs.") Join host Hanna Hasl-Kelchner as she welcomes http://www.blackdogsalvage.com/ (Black Dog Salvage) founders Mike Whiteside and Robert Kulp to talk about how they built their incredible business.  WHAT YOU'LL DISCOVER ABOUT THE JOURNEY OF A SUCCESSFUL STARTUP: The twist of fate that led to the startup of Black Dog Salvage. Their bootstrap story of their startup success. The success habits each co-founder brings to the business. The biggest challenges faced during their startup years. The single biggest continuing business challenge. How the power of TV expands the reach of their brand platform. How the presence of TV cameras changes the way they work. How their business values and leadership put reality back into "reality" TV. What they'd change about their startup years if they could do it over. Their favorite salvage projects. And much MORE.

GUESTS: Mike Whiteside (left) and Robert Kulp (right), the co-owners of Black Dog Salvage, located in Roanoke, VA Mike Whiteside and Robert Kulp are the co-owners and founders of http://www.blackdogsalvage.com/ (Black Dog Salvage) located in beautiful rolling hills of Roanoke, Virginia. You might have seen them on popular reality TV show http://www.blackdogsalvage.com/salvage-dawgs/episode-guide/ ("Salvage Dawgs") on the DIY Network. It’s a fun show. You get to follow them on their adventures and watch them reclaim cool architectural elements from buildings headed for the wrecking ball. They help keep those special pieces out of a landfill and prepare them for a second act. You also get to watch how some of these reclaimed materials get transformed into one-of-a-kind furniture that can add a lot of personality and charm to any room in your home and be great conversation starters. Mike Whiteside has an eclectic background. He’s a former Navy parachute rigger and traveled the world serving our country. His love of travel and the sea also led him to a 15- year career as a professional sailor and yacht captain. Other unique jobs include ski lift operator and chair seat weaver. Interestingly, that creativity is now channeled into tackling design challenges and helping customers create unique treasures from the company’s salvage items. And his master rigging skills from the Navy come in handy too, often providing a safety net during salvage operations, where no task is impossible and he’s been known to say “go big, go hard, go fast, or go home.” But, Mike does know his limits. Robert Kulp also has a fascinating background and a Navy connection. Robert is a former Naval Officer with a degree in Building Construction from Virginia Tech. He has a real passion for architectural details and a terrific understanding of the value of those reclaimed building parts. He’s all about “attention to details.” Robert is also a Class A General Contractor, and that lets him offer solid advice and services for period restorations, whether it’s “new” house with a vintage vibe or blending a new addition into an existing home to make it look and feel like it’s always been there.   RELATED RESOURCES:http://www.blackdogsalvage.com/ (Contact Mike and Robert) and connect with them on https://www.youtube.com/user/blackdogsalvage (YouTube), https://www.facebook.com/blackdogsalvage (Facebook), https://twitter.com/BlackDogSalvage (Twitter), https://plus.google.com/+Blackdogsalvage (Google+), https://www.pinterest.com/blackdogsalvage/ (Pinterest) and https://www.instagram.com/blackdogsalvage/ (Instagram). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show...

View Details

What does it take be an outrageously successful entrepreneur?  How realistic is the overnight success? Join Hanna Hasl-Kelchner as she welcomes, serial entrepreneur and angel investor, Bobby Martin to take a close look at what it really takes to start, build, and grow a successful business from scratch. WHAT YOU'LL DISCOVER ABOUT BEING A SUCCESSFUL ENTREPRENEUR: The 4 stages of start-up growth every successful entrepreneur navigates. The role of serendipity in start-up success. What you need besides a good ideas to be a successful entrepreneur. Why impatience is a start-up virtue. The role of tweaking vs. pivoting in start-up success. The 3 biggest challenges every successful entrepreneur faces and overcomes. Inspiring start-up success stories. And much MORE.

GUEST: Bobby Martin is the author of http://www.amazon.com/gp/product/1250066379/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1250066379&linkCode=as2&tag=businconfinow-20&linkId=TQWCXHQSA6ELND3J">The Hockey Stick Principles: The 4 Key Stages to Entrepreneurial Success (The Hockey Stick Principles), a new book about the 4 key stages every successful entrepreneur goes through to achieve massive business success. Bobby is a serial entrepreneur and angel investor while at the same time being a national speaker, and hometown guy who focuses most of his investments in North Carolina where he lives and works. He’s currently the chairman and co-founder of http://verticaliq.com/ (Vertical IQ), a leading provider of sales research insight for banks. He also co-founded and served as president of First Research, a leader in sales intelligence, which he sold to D&B Corporation for $26 Million in 2007.  Before founding First Research with Ingo Winzer in 1999, Martin spent more than six years with Bank of America as a commercial banker in Wilmington, North Carolina. Bobby also serves as an active board member with several innovative start-ups, including Local Eye Site, Boardroom Insiders, MyLifeSite, Sageworks, and etailinsights. As a result of his experiences he understands firsthand what it’s like to start, build, and grow a successful business. RELATED RESOURCES:http://hockeystickprinciples.com (Contact Bobby) and connect with him on http://www.linkedin.com/in/bobbymartin1 (LinkedIn), https://www.facebook.com/hockeystickprinciples/ (Facebook), and https://twitter.com/bobbyhsp (Twitter).  Other resources mentioned by Bobby Martin during the interview are:  FREE resources on his http://hockeystickprinciples.com/ (Hockey Stick Principles) website. http://www.amazon.com/gp/product/0470876417/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470876417&linkCode=as2&tag=businconfinow-20&linkId=7IH26GTGPT2TLJBE">Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengershttp://www.amazon.com/gp/product/0062273205/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0062273205&linkCode=as2&tag=businconfinow-20&linkId=2RUZRBIGSERRO7TR">The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers (The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers by Ben Horowitz) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Would selling your product or service be easier if you could read people’s minds? To know what they’re thinking? What their preferences are? Of course it would! Join host Hanna Hasl-Kelchner as she welcomes big data expert, Dr. Jeanne Hurlbert who will tell you how to do exactly that. WHAT YOU'LL DISCOVER ABOUT BIG DATA: How to separate the "right" data from big data. The 2 most unanswered questions in business that predict your market success. How big data has given rise to the Chief Customer Officer role. Why anecdotal or social media data is flawed. The biggest mistake businesses make when crafting customer surveys. The ideal length of a customer survey and survey frequency. And much MORE.

GUEST:Dr. Jeanne Hurlbert is an expert in survey research, social networks, and Big Data. She specializes in getting the information businesses need to ensure continuous process improvement and to transform their marketing.  She earned her undergraduate degree from the College of William and Mary, where she was elected to Phi Beta Kappa, and her masters and doctorate at the University of North Carolina. She’s also served on the faculty of Louisiana State University for more than 25 years, teaching social science students and marketing students how to read people’s minds with surveys. Now she applies the same academic rigor and techniques to help companies meld research and marketing, bringing Big Data strategies to businesses of all sizes. She is co-founder of Social Proof Doctor and co-founder of Marketing Roadmap. Her clients include The Tony Robbins Companies, Cox Media, and six New York Times bestselling authors.  Jeanne has been featured or quoted in The Wall Street Journal, The New York Times, The LA Times, USA Today, Oprah and Friends, Forbes.com, NPR and many other publications. RELATED RESOURCES:Contact Jeanne at http://hurlbertconsulting.com (Hurlbert Consulting) and http://www.conciergecustomerservice.com/ (Concierge Customer Service) and connect with her on https://www.linkedin.com/in/jeannehurlbert (LinkedIn).  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

When you negotiate in your personal life or at work and your positions are far apart, do you compromise by splitting the difference? Well, today’s guest is a negotiation expert who says never split the difference, he’s Christopher Voss.   DISCOVER ABOUT HOW TO NEGOTIATE BETTER: What separates the great negotiators from the good ones. Why a yes/no negotiation question is deadly. The 2 key issues in any price negotiation. The 3 phases of every negotiation. What you should definitely do in every negotiation. The role of soft skills in a hard negotiation. And much MORE.

GUEST:Christopher Voss is a former FBI hostage negotiator, who at the time he was with the Bureau was also the FBI’s lead international kidnapping negotiator.  Since leaving the Bureau in 2007 he founded and is CEO of http://blackswanltd.com/ (The Black Swan Group), a business negotiation coaching advisory firm, where he helps Fortune 500 companies through complex negotiations using his hostage negotiation strategies. Chris also teaches in the M.B.A. programs at The University of Southern California and Georgetown University where he won a teaching excellence award. His program is one of the most sought after and interesting courses. Students and clients have used his techniques to successfully negotiate everything from a husband-wife dispute over a Christmas tree, to a billion dollar Wall Street transaction. Lucky for us, Chris' strategies are now available in his newly released book, http://www.amazon.com/gp/product/0062407805/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0062407805&linkCode=as2&tag=businconfinow-20&linkId=QQGQL2BUH3MOUZGM">Never Split the Difference: Negotiating As If Your Life Depended On It (Never Split the Difference.)

View Details

Why is employee engagement such a big deal? If you’re a frazzled business owner, manager, or executive you’re probably wondering why people can’t just do their jobs. If you’re an employee you’re probably wondering why no one upstairs cares. Join host Hanna Hasl-Kelchner as she explores the most effective way to build a bridge over these troubled waters with guest Mark C. Crowley. WHAT YOU'LL DISCOVER ABOUT EMPLOYEE ENGAGEMENT: How to define employee engagement. The bottom line benefits of more employee engagement. How the traditional command and control style of leadership sabotages employee engagement and why it persists. The mindset shift necessary to jump start more employee engagement. The single most important question you need to ask before promoting or hiring someone into a supervisory position. The amazing medical research that supports Mark's leadership thesis. AND much more.

GUEST:Mark C. Crowley is a recognized workplace thought leader. He is a regular contributor to Fast Company Magazine and has been published in the Seattle Times, the Huffington Post, Reuters, CEO Magazine, the Great Place To Work Institute and USA Today.  And If you’re on LinkedIn you might have seen his https://www.linkedin.com/pulse/employee-engagement-isnt-getting-better-gallup-shares-mark-c-crowley?trk=prof-post (article on employee engagement) that was viewed over 350,000 times. Mark is also the author of the book http://www.amazon.com/gp/product/145253540X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=145253540X&linkCode=as2&tag=businconfinow-20&linkId=2QT4W5C5XOMZDOTU">Lead From The Heart: Transformational Leadership For The 21st Century (Lead From The Heart: Transformational Leadership For The 21st Century,) and his mission is to fundamentally change how we lead and manage people in the workplace. His book is currently part of the curriculum at five US universities and not only shows why traditional leadership practices have failed; but, also why we must adopt an entirely new mindset with respect to how we motivate employee performance going forward. Forbes Magazine recently spotlighted his groundbreaking work, calling it “the future of workplace leadership.”

RELATED RESOURCES:http://www.markccrowley.com (Contact) Mark and connect with him on https://www.linkedin.com/in/markccrowley (LinkedIn), http://facebook.com/leadfromtheheart (Facebook), and http://twitter.com/markccrowley (Twitter). https://q12.gallup.com/public/en-us/Features (12 Question employee engagement survey) developed by the Gallop Poll, referenced during the interview by Mark. Check out his book http://www.amazon.com/gp/product/145253540X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=145253540X&linkCode=as2&tag=businconfinow-20&linkId=2QT4W5C5XOMZDOTU">Lead From The Heart: Transformational Leadership For The 21st Century (Lead From the Heart), currently part of the curriculum at five US universities.

View Details

How do you create a unique selling proposition that truly sets you apart from your competition in the dog eat dog world of business to business sales so your sales prospects buy from you instead of them? Join Hanna Hasl-Kelchner as she welcomes company growth and strategic marketing expert, Keith Pigues, and find out. WHAT YOU'LL DISCOVER ABOUT A UNIQUE SELLING PROPOSITION: What sets B2B sales apart from B2C transactions besides the obvious. Why most unique selling propositions aren't unique enough. The role of the differential value proposition and how to identify yours. The validation discussion: what it is, how it works, and why you need it.  The biggest factors to focus on to improve your unique selling proposition. And much MORE.

GUEST:Keith Pigues is the CEO and founder of http://luminasstrategy.com (Luminas Strategy.)  He has more than 25 years of experience in marketing, strategic planning and sales leadership at firms ranging from the Fortune 100 to mid-market private equity backed firms. It’s experience that spans a number of different industries, and includes C-suite executive leadership positions in marketing and strategy. He has also served as a tenured professor of Management, and dean of the School of Business and Senior Academic and Administrative Officer at North Carolina Central University as well as co-authored the book: http://www.amazon.com/gp/product/0470547995/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470547995&linkCode=as2&tag=businconfinow-20&linkId=C3NNMU6PW7R3E6NK">Winning with Customers: A Playbook for B2B (Winning with Customers: A Playbook for B2B). Keith is also an experienced board member, currently serving on the board of directors of the Office of Mortgage Settlement Oversight and the Research Triangle Foundation. With such an impressive background, it’s no wonder Keith is a thought leader and widely sought after speaker and advisor on company growth and strategic marketing. His accomplishments and contributions in business have been recognized by Best Seller TV, the C-Suite Book Club, Inc. Magazine, and many more.  Plus in 2011 Black Enterprise Magazine named Keith as one of its top executives in marketing and advertising.  RELATED RESOURCES:http://luminasstrategy.com (Contact) Keith and connect with him on https://www.linkedin.com/in/dkeithpigues (LinkedIn), https://www.facebook.com/D-Keith-Pigues-Official-111149842258959/ (Facebook), https://twitter.com/dkeithpigues (Twitter.) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Does the thought of public speaking make your heart start pounding and palms get sweaty. Even if you’re not addressing a big crowd at a convention or a business conference, when you’ve got a lot riding on the outcome of a presentation– like an important sales meeting, a meeting with your boss, your board of directors, or pitching to a group of investors; it’s easy to get tongue tied. So how do keep your nerves from getting the better of you? Join host Hanna Hasl-Kelchner as she welcomes public speaking and communications expert Stephanie Scotti. DISCOVER THESE PUBLIC SPEAKING TIPS: The top 3 challenges business leaders have when preparing for and delivering a powerful presentation. Two simple ways to connect with the audience and be yourself when public speaking. The 4 reasons its important to ask questions before you walk in the room to present. What to do if your audience starts nodding out. What to do with your hands when public speaking.  And more.

GUEST:Stephanie Scotti is one of only a handful of contemporary speech coaches who has dedicated her entire career to preparing speakers for high-stakes events and the founder of http://professionallyspeaking.net (Professionally Speaking.) Her long and rich professional history began the moment she accepted her college degree when she launched her career as a Public Information Officer for what was the largest federal speaker’s bureau in the nation. That meant that at the age of twenty-two, she was already working with key policy makers in the federal government, including the President’s Cabinet, preparing them to speak on energy policy. Since those early years, Stephanie has coached thousands of high-level decision makers in diverse and recognized regional, national and global companies. She’s is a driven individual whose sense of accomplishment is graciously measured by the success of those she has mentored. Her unique talent enables clients to consistently outperform the competition, gain recognition, win new business, shape policy, and influence decision-makers. Stephanie’s expertise in public speaking and communications has also been featured in many national publications over the years; most recently as a regular contributor to the online publications Smartblogs for Smartbriefs, Ragan, and Huffington Post. Stephanie also publishes her own proprietary training materials and has been named 2016 winner of The Enterprising Women of the Year Award. RELATED RESOURCES:http://professionallyspeaking.net/contact-us/ (Contact) Stephanie and connect with her on http://linkedin.com/in/stephaniescotti (LinkedIn), http://twitter.com/stephaniescotti (Twitter), and https://plus.google.com/109313519480023737971/posts (Google+).

View Details

Business valuation determines what a business is worth. It's something every business owner, entrepreneur, and investor needs to know. After all, the goal of a for-profit business is to build wealth and a business valuation is one way to keep score. How do you figure out what that magic number is? Join host Hanna Hasl-Kelchner as she welcomes business expert, Peter Rubenacker. WHAT YOU'LL DISCOVER ABOUT BUSINESS VALUATION: Why the business valuation process is more art than science. The most commonly used formula for calculating business value. The top 6 factors that contribute to higher a business valuation. The role business momentum can play in establishing business value. The role of non-financial measures in creating a business valuation. Why business valuations are negotiations and how you can influence a more favorable outcome. And more.

GUEST: Peter Rubenacker has a fascinating background spanning 30 years of professional, growth stage experience. It includes business operations, business and technical strategy, finance and accounting, contract negotiations, procurement, globalization, process design and analysis, and information technology (IT).  He joined Qualcomm in 1991 and held a variety of leadership positions in various functional aspects of the company, including Vice President of IT. During his tenure it grew from a small privately held, defense contracting firm to the 20,000 employee global presence it is today. Peter is especially well-respected for his leadership skill in cultivating talent, and being a peer mentor, and team builder.  He’s a master at building rapport across talent pools. By leveraging mutual respect and fostering collaboration he builds highly focused and successful teams.  It’s a very powerful combination. As a result he is heavily engaged in board advisory and charitable advisory causes including the http://www.ncttec.net (Triangle Technology Executives Council), the non-profit http://countertools.org/about/ (Counter Tools), and the startup http://www.seachangetechnologies.com (Sea Change Technologies).  Peter is also the Chapter Chair and a national mentor with SCORE’s Chapel Hill Chapter, the highest rated chapter for client engagement in the nation for 2015 plus he also finds time to teach at local colleges and universities, including the N.C. State University. RELATED RESOURCES:Contact Peter with follow up questions about business valuation and connect with him through http://www.linkedin.com/in/peterrubenacker (LinkedIn).

View Details

How can a family business grow and prosper and successfully transfer from one generation to the next while at the same time avoiding blow-ups and other situations that make for really awkward family get togethers? Join host Hanna Hasl-Kelchner as she welcomes family business expert, Dr Stephanie Brun de Pontet who can tell you how. WHAT YOU'LL DISCOVER ABOUT FAMILY BUSINESS: The most common first generation family business challenges. Which should come first, business or family? Why it's important to manage a family member's sense of entitlement. Distinguishing the rights and duties of family business owners who don't work in the business from those that do. Why pay objectivity is more important than pay parity among family working in the family business. The quintessential family business succession challenge. Why next generation leaders must be empowered to adjust leadership styles. And much MORE.

GUEST:  http://www.thefbcg.com/brundepontet/ (Dr. Stephanie Brun de Pontet), holds a PhD and is a senior consultant of http://thefbcg.com (The Family Business Consulting Group, Inc.), specializing in advising family enterprises facing important transitions. She has extensive experience working with sibling teams. She also develops training programs to educate next generation family members. A recognized expert on the topic of succession, Stephanie frequently collaborates with clients on key aspects of this process, such as establishing succession plans, drafting needed policies and governance structures, and building a framework for next-generation collaborations.  Her work is driven by knowledge and experience from the fields of management, entrepreneurship and psychology. In addition to her consulting work, Stephanie is the co-author of 2 books, http://www.amazon.com/gp/product/0230111548/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0230111548&linkCode=as2&tag=businconfinow-20&linkId=I64P2O5RRBIBXNBG">Building a Successful Family Business Board: A Guide for Leaders, Directors, and Families (A Family Business Publication) (Building a Successful Business Board) and also http://www.amazon.com/gp/product/B00ROPYDIY/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B00ROPYDIY&linkCode=as2&tag=businconfinow-20&linkId=SDQ4IB4VQCGDNH4Q">Siblings%20and the Family Business: Making It Work for Business, the Family, and the Future by Brun de Pontet, Stephanie, Aronoff, Craig E., Mendoza, Drew [Palgrave Macmillan, 2012] 2nd Edition [Paperback] (Paperback) (Siblings and the Family Business.) Stephanie’s passion for helping families extends beyond the family business. She serves on the Board of Kate’s Club, an Atlanta non-profit whose mission is to empower children and teens after the loss of a parent or a sibling. RELATED RESOURCES:http://www.thefbcg.com/brundepontet/ (Contact ) Stephanie and connect with The Family Business Consulting Group on https://www.linkedin.com/company/2700653 (LinkedIn), https://www.facebook.com/FamilyBusinessConsulting (Facebook). Plus read their insightful http://blog.thefbcg.com/ (blog articles). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

More folks than ever before are trading in their corporate gig for entrepreneurship. Do you want to be your own boss? Do you have start-up fever? But, are you unsure where to begin to smoothly move from paycheck to your own payroll? Join host Hanna Hasl-Kelchner as she welcomes Melinda Emerson, also known as the Small Biz Lady and America’s #1 Small Business Expert, who provides a plan to help your move forward. WHAT YOU'LL DISCOVER ABOUT HOW TO BE YOUR OWN BOSS: The 3 things anyone wanting to be your own boss must do well. The 6-step system to transition from employee to entrepreneur. Why a good transition process to be your own boss take 12 months. How to accelerate the transition process if you don't have 12 months. How your business plan dovetails with your life plan. And much MORE.

GUEST: Melinda Emerson, is the founder and president of the http://succeedasyourownboss.com/about-old/about-quintessence/ (Quintessence Group), an award-winning marketing consulting firm based in Philadelphia, PA. Her clients include household names like American Express, Sam’s Club, Facebook, FedEx and a whole lot more. As an internationally known keynote speaker and an expert on small business start-ups, business development, and social media marketing, Melinda is also widely known as the Small Biz Lady. Her small business advice is widely read reaching more than 3 million entrepreneurs each week online. In addition to being a former social media columnist for the New York Times, she is frequently quoted by other media organizations including The Wall Street Journal, Fortune, MSNBC, CNBC and Fox News. Melinda is the host of the #Smallbizchat, the longest running live chat on Twitter for small business owners. Forbes magazine named her the #1 woman for entrepreneurs to follow on http://twitter.com/SmallBizlady (Twitter). She publishes a small business resource blog which is syndicated by the Huffington Post. She is also the author of http://www.amazon.com/gp/product/1440584354/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1440584354&linkCode=as2&tag=businconfinow-20&linkId=YZLRVU4JZDLACMNF">Become Your Own Boss in 12 Months: A Month-by-Month Guide to a Business that Works (Become Your Own Boss in 12 Months), now in its 2nd Edition, plus the ebook How To Become a Social Media Ninja. RELATED RESOURCES:Check out Melinda's book http://www.amazon.com/gp/product/1440584354/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1440584354&linkCode=as2&tag=businconfinow-20&linkId=YZLRVU4JZDLACMNF">Become Your Own Boss in 12 Months: A Month-by-Month Guide to a Business that Works (Become Your Own Boss in 12 Months) and corresponding http://www.amazon.com/gp/product/0979983916/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0979983916&linkCode=as2&tag=businconfinow-20&linkId=6EG33633J25GHAEX">Are You Ready to Become Your Own Boss? (Are You Ready to Become Your Own Boss Workbook) as well as her website http://succeedasyourownboss.com (Succeed As Your Own Boss).

View Details

Do you want more sustainable sales growth? Are you tired of sales numbers that yo-yo back and forth and the excuses that go with them? Well then, it’s time to get a grip. Join host Hanna Hasl-Kelchner as she welcomes sales coach and sales management expert Rex Knechtly. He can help you identify and fix what's holding you back from more sustainable sales growth.  WHAT YOU'LL DISCOVER ABOUT SUSTAINABLE SALES GROWTH: The two things that are key to superior sales results and proven, sustainable sales growth. The biggest cause of underperforming sales teams. How the buying process determines sustainable sales growth. The essential steps of the process you must understand to succeed. The power of asking the right questions.  The biggest mistake most sales professionals make. And much MORE.

GUEST: Rex Knechtly helps sales professionals get the best out of themselves and their teams and is the founder of http://www.FirstAvenueAdvisors.com (First Avenue Advisors.) Whether it’s sales management or sales coaching, Rex has done it all. He has averaged over 22% annual organic revenue growth over 25 years of demonstrated sales and marketing leadership. He’s built highly successful sales teams as well as been a sales team turn-around expert, igniting cultural changes to turned around three struggling organizations. His experience in the US, Europe and Asia includes managing territories, reviving a national accounts program, building an international strategic business unit, and leading global sales organizations for two different billion dollar companies. Rex says the key to sustainable revenue generation is a healthy balance of domain knowledge and enabling skills and during the course of his career he’s effectively deployed that strategy across an array goods and services, including commodity products, specialty products, and custom offerings. Rex holds a double major Bachelor of Science degree in business from the Ohio State University and has attended various executive education programs at Harvard, Wharton, Michigan and UCLA. RELATED RESOURCES:Contact Rex by email at Rex@FirstAvenueAdvisors.com and connect with him on https://www.linkedin.com/in/rex-knechtly-4232592 (LinkedIn) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

The stress of success can have a devastating impact on your work life balance. Depression, anxiety, and self-destructive behaviors such as emotional eating, alcohol or drug abuse, and compulsive shopping are not uncommon. If you’re looking for more success with less pain, join host Hanna Hasl-Kelchner as she welcomes Lisa Lieberman-Wang, a relationship expert who can help you achieve more work life balance. DISCOVER THIS ABOUT WORK LIFE BALANCE: Why working harder and achieving more doesn't necessarily make you happier. The real key to work life balance. How you're subconsciously sabotaging your work life balance. What to do if you're trying to please too many people. And MUCH MORE.

GUEST:  Lisa Lieberman-Wang is a relationship expert, author and speaker who helps guide people to better emotional health by breaking through the barriers that weigh them down so they can live an authentic life, that’s happy, healthy & free in the areas that matter most: their health, relationships, & finance. She’s the author of the #1 internationally bestselling book http://www.amazon.com/gp/product/1481095366/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1481095366&linkCode=as2&tag=businconfinow-20&linkId=7VKBRACTAFLR3Y6L">fine to fab: 7 Secrets of a Successful Woman's Journey Away from Depression, Disordered Eating & Self Sabotage (FINE to FAB) and creator of the cutting edge neuroscience: Neuro Associative Programming “NAP.” She created NAP for you to be able to heal in a short period of time, avoiding years of therapy with a proven model to breakthrough whatever is weighing you down.  Lisa has been featured as an expert guest and seen by millions on all the major station TV stations CBS, FOX, ABC, NBC. She's also spoken on some of the most prestigious stages, including at Harvard University and the Navy. As a professional speaker and entrepreneur, she’s trained over 120,000 entrepreneurs in the last 20 years on wellness, leadership, relationships so they can grow themselves, their business and their mind. RELATED RESOURCES:Contact Lisa at http://www.finetofab.com (Fine to FAB) and connect with her on https://www.linkedin.com/in/lisaliebermanwang (LinkedIn), https://www.facebook.com/FINE-to-FAB-192551404144386 (Facebook), https://twitter.com/LLiebermanWang (Twitter), https://plus.google.com/+LisaLiebermanWang (Google+), https://www.pinterest.com/LLiebermanWang/ (Pinterest) and https://www.instagram.com/lisaliebermanwang/ (Instagram) Check out her http://www.7secretstofab.com (FREE Webinar:  7 Secrets to FAB )- Learn practical strategies to stop self-sabotage and feel better about yourself immediately. SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

If business planning and the thought of writing a business plan makes your eyes glaze over, fasten your seat belt as host Hanna Hasl-Kelchner explores how to simplify the process so you can unlock the secret to more business success with Carl Baumann.   WHAT YOU'LL DISCOVER ABOUT BUSINESS PLANNING: How business planning leads to more achievement and success  The essential elements of a solid business plan Where entrepreneurs often get stuck in business planning process and how to get unstuck The amount of detail your need in your business plan The biggest mistake entrepreneurs make in business planning And MORE

GUEST:  Carl Baumann is a certified business mentor with https://chapelhill.score.org/ (SCORE) specializing in counseling in business planning, strategic planning, general management and management finance & accounting.  In the last 4 years, Carl has had 37 clients launch businesses creating over 151 new jobs.  Carl teaches business planning courses and seminars for SCORE at the Durham Tech, Central Carolina Community College and Wake Tech Small Business Centers.  Carl’s work with SCORE is the culmination of a 34 year career, some of it in commercial banking with First Citizens Bank and most of it with the Miller Brewing Company in numerous financial positions including Brewery Controller, Corporate Controller and Group Director – Sales & Marketing Finance.  Carl earned a bachelor’s degree in Business Administration from UNC Chapel Hill and an Executive MBA from the Peter F. Drucker Graduate School of Management, Claremont Graduate University, Claremont, CA. RELATED RESOURCES:Contact Carl at http://chapelhill.score.org (SCORE) and check out the resources referenced during the show http://sbtdc.org/pdf/startup.pdf (SBTDC Business Start-Up Resource Guide) http://www.sare.org (Building a Sustainable Business – A Guide to Developing a Business Plan for Farms and Rural Businesses) developed by the Minnesota Institute for Sustainable Agriculture.  Co-Published by The Sustainable Agriculture Network http://www.amazon.com/gp/product/0631208399/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0631208399&linkCode=as2&tag=businconfinow-20&linkId=G4TXVIIG6TLSYLAZ">Strategic Thinking for Smaller Businesses and DivisionsStrategic Thinking for Smaller Businesses and Divisions by William Lasher Preparing Effective Business Plans – An Entrepreneurial Approach by Bruce R. Barringer http://www.amazon.com/gp/product/1933895462/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1933895462&linkCode=as2&tag=businconfinow-20&linkId=4WTP6MWE27H4W6UO">Successful Business Plan: Secrets & Strategies (Successful Business Plan Secrets and Strategies)http://www.amazon.com/gp/product/1933895411/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1933895411&linkCode=as2&tag=businconfinow-20&linkId=EYGJ4E5LBGE6KL46">Six-Week Start-Up: A step-by-step program for starting your business, making money, and achieving your goals!http://www.amazon.com/gp/product/0470876417/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470876417&linkCode=as2&tag=businconfinow-20&linkId=7IH26GTGPT2TLJBE">Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengershttp://www.amazon.com/gp/product/0974080136/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0974080136&linkCode=as2&tag=businconfinow-20&linkId=LEY2NDVZCDBT56RU">Successful Business Research: Straight to the Numbers You Need - Fast!http://www.amazon.com/gp/product/1935254871/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1935254871&linkCode=as2&tag=businconfinow-20&linkId=HNSZZKIZW7NLUNSO">Branding Basics for Small Business, 2nd Edition: How to Create an Irresistible Brand on Any...

View Details

Do you have the ideal mix of skills in your business? Did you hire the right people? Is it your Dream Team?   Explore the simple, yet strategic, steps you can take to optimize your business when you hire new employees to join your team. Learn how to hire with more precision and cut your losses by firing with grace when host Hanna Hasl-Kelchner welcomes leadership coach Susan Drumm.  WHAT YOU'LL DISCOVER ABOUT HOW TO HIRE & FIRE: How companies can structure the interview process and hire A Players  The two, most revealing, interview questions you should always ask The most common mistakes entrepreneurs make during the hiring process How to address poor employee performance without losing your cool What "firing with grace" means and how to implement it And MORE

GUEST:  http://susandrumm.com/ (Susan Drumm) is a leadership coach and advisor for C-level executives and their teams, as well as growth stage entrepreneurs, AND she has a fascinating background. Susan has spent over two decades teaching high profile organizations and companies like Viacom, Cisco, L’Oreal and KPMG how to harness the power of leadership to launch their teams towards multi-million dollar growth. With degrees from Harvard Law School, Carnegie Mellon University and a Master’s in Drama from the London Academy of Music and Dramatic Art, she combines her legal, strategy and business backgrounds with my experience as an actress in theater and film to help you become an inspirational leader who can harness the power of your team. She’s a Professional Certified Coach accredited by the International Coaching Federation and is also certified in team coaching, deploying team diagnostic assessments, and 360 leadership assessments. Her leadership for entrepreneurs helps them accelerate and grow into multi-million dollar businesses. RELATED RESOURCES:http://susandrumm.com/ (Contact Susan) and check out the resources she mentions during the interview. http://www.susandrumm.com/leadership-ebooks-and-guides/ (FREE Download -- Accelerate Growth: 5 Steps to Achieve More by Doing Less) http://www.susandrumm.com/dreamteam/ (The Dream Team Academy ) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Is the cash flow beast messing up your bottom line or keeping you up at night? If you’ve lost control of money in your business or are uncertain about the money side of your business, tune in as host Hanna Hasl-Kelchner welcomes money strategist Justin Krane. WHAT YOU'LL DISCOVER ABOUT CASH FLOW: The biggest challenges entrepreneurs face when managing their cash flow How a money strategist differs from an accountant Why business owners need a money strategist to help manage their cash flow 3 cash flow management strategies you can start using immediately How the money side of business should fit into your business marketing plans And MORE

GUEST:  Justin Krane is the founder of http://jkrane.com (Krane Financial Solutions )and a money strategist for business owners. His mission is to help entrepreneurs understand the money side of their business. Through his business he teaches them how to be strategic with their business finances so that they can grow their businesses. Justin attended the University of Colorado at Boulder and is a Certified Financial Planner who has also been featured on CBS, Fox Business News, and MSNBC. RELATED RESOURCES:http://jkrane.com (Contact Justin) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Do performance reviews trigger a knot in the pit of your stomach? No one really likes annual performance reviews, whether giving them or receiving them, and when done poorly they typically cause more harm than good. So how do you get it right? Learn how to stop stupid performance reviews from ruining your business when host Hanna Hasl-Kelchner welcomes human resource expert Sharon Armstrong. WHAT YOU'LL DISCOVER ABOUT PERFORMANCE REVIEWS: How to make performance reviews stress-free on both sides of the desk The benefits of performance reviews What steps managers should take to make sure they're doing it right The 5 elements of an effective performance review How to dovetail performance reviews with company goals How employers can avoid claims of unfair treatment And much MORE

GUEST: Sharon Armstrong has facilitated training, completed HR projects and provided career transition services for a wide variety of clients in the profit and non-profit sectors for more than 20 years. As the founder of http://www.sharonarmstrongandassociates.com (Sharon Armstrong and Associates), she has consulted with many large corporations and small businesses.  Besides earning her Bachelor’s Degree from the University of Southern Maine and her Masters Degree in Counseling from George Washington University, Sharon is also a certified Professional in Human Resources (PHR), a SHRM certified professional (SHRM-CP), and a Certified Career Management Fellow. In addition, Sharon is author and co-author of several awesome books, most notably: ♥ http://www.amazon.com/gp/product/1564146863/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1564146863&linkCode=as2&tag=businconfinow-20&linkId=5ASAXRV6ZQWE4XBX">Stress-free Performance Appraisals (Stress-Free Performance Appraisals – Turn Your Most Painful Management Duty into a Powerful Motivational Tool)  ♥ http://www.amazon.com/gp/product/1564149900/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1564149900&linkCode=as2&tag=businconfinow-20&linkId=4L7PYAVD4KIVGMKY">The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional (The Essential HR Handbook – A Quick and Handy Resource for Any Manager or HR Professional) ♥ http://www.amazon.com/gp/product/1601631138/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1601631138&linkCode=as2&tag=businconfinow-20&linkId=QV5ZWTMTRED52Q6V">The Essential Performance Review Handbook: A Quick and Handy Resource For Any Manager or HR Professional (The Essential Performance Review Handbook) RELATED RESOURCES:http://www.sharonarmstrongandassociates.com (Contact) Sharon and check out her http://theessentialhrhandbook.com/index.php?s=Free-Reports (FREE REPORTS): http://theessentialhrhandbook.com/index.php?id=51 (Components of the Employee Review Process) http://theessentialhrhandbook.com/index.php?id=53 (Benefits of Performance Appraisals) http://theessentialhrhandbook.com/index.php?id=52 (10 Rating Errors to Avoid) 

SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

If you're looking at buying a franchise it's easy to get overwhelmed with all the choices available. Discover what to look for & make the best choice for you. Investing in a franchise could be the winning ticket if you want to be own boss and start your own business but don’t have a business idea.  Explore the world of franchise opportunities and frequently asked questions as host Hanna Hasl-Kelchner welcomes franchising guru Dan Prendergast, a franchise and business ownership coach from http://esourcecoach.com/dprendergast (The Entrepreneur's Source) – a company dedicated to helping people like you discover business opportunities they’re suited for. DISCOVER WHAT YOU NEED TO KNOW ABOUT FRANCHISE OPPORTUNITIES: Why investing in a business franchise can be a smart thing to do What separates a good from a bad one Whether it's necessary to buy a franchise in the same, or similar, industry you've worked in before The 4 factors you need to evaluate before investing What to expect in the buying process And much MORE

GUEST:  Dan Prendergast has sat on both sides of the franchise table. He comes from a successful, 24-year career in the hospitality industry where he has been the General Manager of both company owned and franchised Marriott and Hilton Brand hotels. He understands business from the ground up. He opened five hotels where he was responsible for organizing and implementing the entire operation and sales teams. This included setting up policies and procedures in each department, operating budgets, total profit and loss accountability, as well as directing all pre- and post-opening sales and marketing functions. His contributions and achievements have earned him numerous awards, including the coveted "Hotel of the Year", "Highest Guest Satisfaction in Brand", and more One of Dan’s strengths is analyzing current market competition statistics that are used to develop sales, marketing, and pricing strategies. It's an expertise that is useful in helping you find the right franchise opportunity for your location.   RELATED RESOURCES:Contact Dan at http://esourcecoach.com/dprendergast (The Entrepreneur's Source).

View Details

What does being an entrepreneur mean to you? Financial security? Freedom to call the shots? Innovate? Expand into new products and markets? Sell to the highest bidder and buy an island in the sun? “Live the dream?” Join host Hanna Hasl-Kelchner as she explores the magical and elusive mix of skills called entrepreneurship with serial entrepreneur and http://www.blucigs.com (blu Cigs) founder, http://www.blucigs.com/presidents-column/ (Jason Healy). DISCOVER JASON' PERSPECTIVES ON BEING AN ENTREPRENEUR: The business principles Jason applied to transform his entrepreneurial dream into the #1 electronic cigarette brand in the USA  How his 3 year old start-up was sold for $135 million to Big Tobacco How he approaches funding The most valuable piece of business advice he ever received And more

GUEST:  Jason Healy’s entrepreneurial adventures began in his native Australia where his love of sports, especially basketball, led him to found a marketing firm specializing in the design and sale of sponsorship properties and the management of professional athletes, endorsements, and sponsorship. After arriving in the US and with a keen eye for market disruption opportunities, Jason recognized the time was right for commercialization of an electronic cigarette. Blu Cigs was born and the rest is history. RELATED RESOURCES:Connect with Jason on Twitter. SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Small business consultant Denise Ryan joins host Hanna Hasl-Kelchner to reveal the critical mistakes many small businesses and startups make that destroys their dream of financial independence and entrepreneurial freedom and what you can do to keep from falling prey to this deadly force. WHAT YOU'LL DISCOVER ABOUT SMALL BUSINESS: The biggest cause of small business and startup failure How marketing differs from sales What questions you need to ask to to zero in on a meaningful target market What trade associations know that your small business doesn't and how you can get it How to get your small business back on track if you're struggling What you need to be ruthless about And more

GUEST:  http://www.firestarspeaking.com/denise-ryan/ (Denise Ryan) is the owner of http://firestarspeaking.com (Firestar) and shares the business wisdom she’s acquired through years of experience as a consultant and advertising executive, with clients range from small businesses, to trade associations, and the Department of Homeland Security.  She’s known as a motivational pyromaniac whose infectious energy, humor, and enthusiasm will set a room ablaze, whether it’s a training session or a keynote speech. She’s not only witty, she’s also smart and a published author. Denise holds an MBA degree from The Moore School of Business at the University of South Carolina, and is the author of http://www.amazon.com/gp/product/0615460682/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0615460682&linkCode=as2&tag=businconfinow-20&linkId=IU3BXOQEJFEIVX6X">Do You Burn?Do You Burn?, a guide to helping you get and stay motivated. RELATED RESOURCES:  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Business succession planning and leadership transition is a huge topic as Baby Boomers continue to retire. In the next 10 years approximately 10 million business owners plan to sell their business to fund their retirement -- an asset transfer of nearly $10 trillion! Discover how to plan ahead for a seamless transition while still growing your business as host Hanna Hasl-Kelchner welcomes business succession planning expert and Wealth Management Advisor Todd Grantham. WHAT YOU'LL DISCOVER ABOUT SUCCESSION PLANNING: Why business succession planning is a process instead of an event How much time it takes to put a solid business succession plan in place Who should be involved in helping you craft your business succession plan The 4 biggest mistakes business owners make that lead to unwanted surprises And much more

GUEST: http://toddgrantham.com (Todd Grantham) is a Wealth Management Advisor who heads up a full financial planning team at https://www.northwesternmutual.com/ (Northwestern Mutual). Todd has more than 20 years of experience in the financial services industry and specializes in business succession planning -- helping business owners and professionals achieve their long term goals while protecting those they love.  Tune in to hear his inspiring stories and advice on how to engineer a smooth transition. RELATED RESOURCES:http://toddgrantham.com (Contact) Todd directly.

View Details

You’re in shock when a business crisis or setback hits you head on. Your world is rocked and knocked out from under you in a major way and finding the strength to bounce back and move forward can be a challenge.  Learn the keys to achieving remarkable business success after a crisis when host Hanna Hasl-Kelchner welcomes resilience expert Becky Sansbury.   WHAT YOU'LL DISCOVER RECOVERING AFTER A BUSINESS CRISIS:The 4 factors you need to stabilize the situation after a business crisis hits The worst thing you can do immediately after a business crisis hits Why expecting employees to leave their personal crisis "in the parking lot" backfires The best way to prepare for an inevitable business crisis And more

GUEST: http://www.beckysansbury.com/ (Becky Sansbury) is the author of http://www.amazon.com/gp/product/B015X3YA9K/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B015X3YA9K&linkCode=as2&tag=businconfinow-20&linkId=WBFFQ7OFEYAK6G4M">After%20the Shock: Getting You Back On the Road to Resilience When Crisis Hits You Head On by Sansbury, Becky(June 30, 2015) PaperbackAfter the Shock: Getting You Back On The Road To Resilience When Crisis Hits You Head On and owner of the consulting firm Real Life Communications. She has spent decades showing people there is not only a light at the end of the tunnel; but, also helping to guide them there, as an ordained minister and as a counselor serving professionals stripped of their jobs through no fault of their own during the recession. Becky wrote After the Shock to serve as a handbook and virtual support for anyone in crisis or walking alongside someone in crisis. A sought after speaker, Becky speaks to organizations where bad news is often the order of the day, clarifies the chaos surrounding of crisis, and provides effective ways to replace loss with resilience.       RELATED RESOURCES:http://beckysansbury.com (Contact) Becky SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjo

View Details

Startups and entrepreneurs looking to grow their business are eager to find angel investors, but they need to know these 7 things before engaging with them. If you’ve ever watched the TV show Shark Tank in the US or the Dragon’s Den in Canada, you may be wondering whether an angel investor is the answer to your business dreams. Angel investor Jan Davis joins host Hanna Hasl-Kelchner to help you answer that question and more. WHAT YOU'LL DISCOVER ABOUT ANGEL INVESTORS:The best way to find an investor interested in your company The types of businesses angel investors find most attractive How angel investors evaluate potential investments What to expect when working with an angel investor The likelihood of an angel investor firing your after they own part of your company  And much more

GUEST:  Jan Davis is an investor in http://www.triangleangelpartners.com/ (Triangle Angel Partners) and is the immediate past President of its Executive Committee.  She is also a retired CEO and a very active board member and advisor of companies in software, analytics, direct and interactive marketing, and personal information space. Although retired from a corner office, she is definitely not retired from business and she does an amazing job leveraging her prior marketing and corner office experience to help  businesses and corner offices. She serves on the Investment Committee of http://www.thelaunchplace.org (The Launch Place Seed Fund), and as an Entrepreneur in Residence for the http://www.blackstoneentrepreneursnetwork.org/ (Blackstone Entrepreneurs Network), and http://www.unceminor.org (Minor in Entrepreneurship) in the College of Arts & Sciences at the University of North Carolina at Chapel Hill.     RELATED RESOURCES:Contact Jan at http://www.triangleangelpartners.com/ (Triangle Angel Partners)

View Details

High achievers want more business success. They are always looking for ways to improve things and take their business to the next level. They know that if they don’t keep moving forward they’ll get left behind. But what if all you need to do is look in the mirror? Host Hanna Hasl-Kelchner explores how you can unlock your own hidden power for more business success with guest Dr. Donna Stoneham. WHAT YOU'LL DISCOVER ABOUT BUSINESS SUCCESS:The 7 keys to improve performance and achieve more business success The biggest fears that hold us back from achieving the business success we're capable of How confidence is a paradox And more tips to unlock your innate ability to do more, achieve more and be more.

GUEST:  Dr Donna Stoneham is a master executive coach and transformational leadership expert.  For more than twenty-five years she’s helped hundreds of Fortune 1000 and not-for profit leaders, teams, and organizations unleash their Power to Thrive™ through her company, http://www.positiveimpactllc.com (Positive Impact, LLC).  And she’s also the author of the award winning book, http://www.amazon.com/gp/product/1631529803/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1631529803&linkCode=as2&tag=businconfinow-20&linkId=W4OFURHWLH3SZB4D">The%20Thriver's Edge: Seven Keys to Transform the Way You Live, Love, and LeadThe Thriver’s Edge:  Seven Keys to Transform the Way You Live, Love and Lead, It’s an Amazon #1 Best Seller and was named by BuzzFeed as one of “Nine Awesome Books for Your Kick-Ass Career.”  RELATED RESOURCES:Contact Donna at SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Successful sales are a key ingredient of every business, regardless of whether you’re selling a service or a product. But if you're not a trained sales professional, getting that first sale as a start-up or, if you're already established, figuring out how to get more sales by breaking into new circles of influence can be challenging. Join host Hanna Hasl-Kelchner as she welcomes Jim Joyce, a sales professional able to consistently hit over 90% of his sales targets, to learn how. WHAT YOU'LL DISCOVER ABOUT SUCCESSFUL SALES:The biggest sales challenges facing small and mid-size business today and how to overcome them The biggest sales mistakes small and mid-size businesses make The biggest reason sales are lost The key factors and habits for a successful sales process The most important trait to look for when hiring a sales professional And more

GUEST:  Jim Joyce is president of http://salespartnersinc.com (Sales Partners Inc) where he helps companies, institutions and individuals work effectively and efficiently to achieve their greatest potential. Jim is a Certified Master Sales Trainer and prior to forming Sales Partners, he held a number of very senior sales management positions for companies with annual revenue ranging from over $20B to less than $5MM.  He also coaches and judges business programs at the University of North Carolina’s Kenan-Flagler Business School and Duke University’s Fuqua School of Business, and conducts seminars and classes for Technical Community Colleges in N.C., Chambers of Commerce, Professional Organizations and private industry. RELATED RESOURCES:Contact Jim at http://salespartnersinc.com (Sales Partners Inc) Get his http://dailysalestip.com/ (daily sales tips). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Business stress is often accepted as a necessary evil without thinking about the heavy toll it can take on you and your business, or what you can do about it. Discover stress-busters that let you re-channel the energy and recharge you instead of drain you when host Hanna Hasl-Kelchner welcomes Dr. Deb Carlin. WHAT YOU'LL DISCOVER ABOUT BUSINESS STRESS:How stress affects you physically and emotionally How business stress impacts risk taking and decision making How to measure stress at your office Tips for relieving business stress you can start using immediately And more

GUEST: Dr. Deb Carlin in an award winning, social psychologist, and author of http://www.amazon.com/gp/product/1590791479/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1590791479&linkCode=as2&tag=businconfinow-20&linkId=MQRZTJRWXK4QMXVC">Build the Strength Within: Create the Blueprint for Your Best Life YetBuild the Strength Within: Create the Blueprint for Your Best Life Yet. She focuses on people’s attitudes and perceptions and helps them gain clarity to maximize their potential and performance. Her consulting practice, Dr. Carlin is also a sought-after public speaker who has shared her expertise in hundreds of audio programs, radio shows, and videos. She is affectionately known by her fans and clients for her warmth, sincerity and world-class treatment. RELATED RESOURCES:Contact Dr Deb at http://www.drdebcarlin.com/ (Partners In Excellence) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Getting a business loan is not always easy, but this business banker explains how to prepare for meeting with your banker and having them show you the money. WHAT YOU’LL DISCOVER ABOUT A BUSINESS LOAN:2 Reasons why a banker belongs in your inner circle and why you need one before applying for a business loan The mindset for building a strong relationship with your business banker What bankers look at when evaluating your business loan application How to find and pick a business banker that’s right for you

GUEST: Liz Cantino is Vice President Business Banking at http://pnc.com/ (PNC Bank). Ms Cantino is an accomplished banking professional with more than 15 years of banking experience and expertise in launching new accounts, devising new business development initiatives by researching current market trends, underwriting complex commercial credits with primarily high net worth individuals, and motivating partners to achieve individual productivity goals for client retention through superior service and follow up.

View Details

Have you ever wanted to challenge an idea during a business meeting and changed your mind because of how your question might be perceived? The ability to ask the right question, at the right time, in the right way is a powerful business leadership skill and you’ll discover how to walk that fine line when host Hanna Hasl-Kelchner welcomes Tracy E. Houston. WHAT YOU'LL DISCOVER ABOUT CONSTRUCTIVE CHALLENGE:What is constructive challenge and how it differs from criticism Why we fear asking difficult questions How asking the right questions makes you a more effective business leader How to reframe the conversation as a inquiry instead of an inquisition And more

GUEST:  Tracy E. Houston is a boardroom consultant, executive coach, and President of http://www.eboardmember.com (Board Resource Services LLC).  Tracy takes her boardroom background, along with her shrewd insights into the politics of leadership and the competitive pressures of today's global marketplace, and wraps it up in a “can-do,” roll-up-your-shirt-sleeves, style. That special blend makes her uniquely qualified to simplify complex details and help C-suite leaders create the paradigm shifts necessary for more alignment between their long term business strategies and the skills necessary to accelerate achieving their desired goals. A prolific author, Tracy has written six eBooks in her Board Guru™ series, including http://www.amazon.com/gp/product/B007QTR9G6/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B007QTR9G6&linkCode=as2&tag=businconfinow-20&linkId=H5PE3UHOQF4W5XI5">The Art of Constructive Challenge (Board Guru Handbook Book 2)The Art of Constructive Challenge. She’s been quoted in the media and her articles have been featured in The Denver Business Journal, Financial Executives International Magazine and Computer Weekly and her online board column is featured in ColoradoBiz Magazine and Women on Business. She has also appeared on numerous programs, including the television show Colorado State of Mind.  RELATED RESOURCES:Contact Tracy at SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Employee career development doesn’t necessarily require a promotion or a raise. Discover how to give your employees what they really want and become a more effective business leader in the process when host Hanna Hasl-Kelchner welcomes Julie Winkle Giulioni. WHAT YOU'LL DISCOVER ABOUT EMPLOYEE CAREER DEVELOPMENT:Why it's not always about the money What you need to do to have employee aspirations and career development intersect with your business needs Why traditional individual employee career development planning processes don't work The most important discussion you can have with your employees How to initiate those discussions if you've never had them before What managers can start doing immediately to develop their employees And more

GUEST:  Julie Winkle Giulioni is the founder of http://designarounds.com/ (DesignArounds )where she helps clients improve their productivity and results by developing customized learning programs for their employees. Julie brings more than two decades of professional experience to her work, having previously led the product development effort at AchieveGlobal, the world’s largest training provider, where she led the creation and launch of products that are used by tens of thousands of organizations worldwide. The co-author of http://www.amazon.com/gp/product/1609946324/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1609946324&linkCode=as2&tag=businconfinow-20&linkId=QMBGFCACSRXLIFQ3">Help Them Grow or Watch Them Go: Career Conversations Employees WantHelp Them Grow or Watch Them Go: Career Conversations Employees Want, her impressive industry awards and recognition include Human Resource Executive Magazine’s Top Ten Training Products, Global HR Excellence, and many more. She’s also a sought after speaker, having spoken at TEDx Pasadena, The Conference Board and other high profile events as well as being included in Inc Magazine’s List of Top 100 Leadership Speakers. RELATED RESOURCES:Contact Julie at 

View Details

Increasing business productivity is rarely achieved by radical business changes. They're as effective as a fad diet. Discover how to achieve lasting change when award-winning business leader, Dr. Margaret Heffernan, reveals how organizations can build ideal workplace cultures and create seismic shifts by making deceptively small changes with host Hanna Hasl-Kelchner.  WHAT YOU'LL DISCOVER ABOUT BUSINESS PRODUCTIVITY:The 3 factors you need to achieve lasting change and more business productivity in an organization Why meaningful change can't be achieved overnight The biggest mistake business leaders make when trying to boost business productivity  And more

GUEST:http://www.mheffernan.com (Dr. Margaret Heffernan) advises CEOs and senior executives of major organizations and is Lead Faculty for the http://www.forward.institute/ (Forward Institute’s) Responsible Leadership Program. Drawing on her extensive experience in having run 5 different businesses in the U.S. and U.K, she writes and speaks about business leadership, management, innovation, and all the things that really matter in work. She has been named one of the “Top 25” by Streaming Media magazine and one of the “Top 100 Media Executives” by The Hollywood Reporter for her leadership as Chief Executive at InfoMation Corporation, ZineZone Corporation and then iCast Corporation. She also  previously spearheaded multimedia productions in the U.S. for Intuit, The Learning Company, and Standard & Poors as well as produced programs for the BBC for 13 years. She is a regular writes for Inc.com and The Huffington Post and her third book, http://www.amazon.com/gp/product/0802777961/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0802777961&linkCode=as2&tag=businconfinow-20&linkId=RH7DSABF3ET427GP">Willful%20Blindness: Why We Ignore the Obvious at Our PerilWillful Blindness: Why We Ignore the Obvious at our Peril was a finalist for the Financial Times Best Business Book Award in 2011 as well as named one of the most important business books of the last 10 years. Margaret is also an internationally recognized speaker. Her TED talks have been seen by over three million people and in 2015 TED commissioned and published Beyond Measure: The Big Impact of Small Changes. RELATED RESOURCES:http://www.amazon.com/gp/product/0802777961/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0802777961&linkCode=as2&tag=businconfinow-20&linkId=RH7DSABF3ET427GP">Willful%20Blindness: Why We Ignore the Obvious at Our PerilWillful Blindness: Why We Ignore the Obvious at our Peril ) http://Dr. Margaret Heffernan (Contact) Margaret  SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Behind every business scandal that makes headlines is an open secret. People inside the organization knew about the problem but turned a blind eye until it could no longer be ignored. Could this be happening right now in your organization? WHAT YOU'LL DISCOVER ABOUT RISK MANGEMENT:The risk management lies we tell ourselves  Why risk management is more than a numbers game The 3 biggest risk management mistakes business leaders make (in large and small companies alike) The simplest way to neutral risk management traps And more

HOST:  Hanna Hasl-Kelchner is an ivy-league trained business expert and strategic lawyer who has managed hundreds of lawsuits during her 30+ year career. Today she teaches legal literacy to success driven entrepreneurs who want to make smarter business decisions and build more prosperous businesses. She accomplishes this through public speaking, her consulting work at http://businessmo.com (Business M.O., LLC) and its education division, the http://legalleverageacademy.com (Legal Leverage® Academy), as well as through her radio show: Business Confidential Now. Hanna is a best-selling author whose ground-breaking book, Thttp://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC">The%20Business Guide to Legal Literacy: What Every Manager Should Know About the Lawhe Business Guide to Legal Literacy: What Every Manager Should Know About the Law, is cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the best-seller Champions: Knockout Strategies for Health, Wealth, and Success From Today’s Leading Experts.

View Details

How can you use heart-based leadership to inspire superior performance and burnish your leadership brand without being seen as a pushover? Join host Hanna Hasl-Kelchner as she welcomes Stephanie McDilda and find out how. WHAT YOU'LL DISCOVER ABOUT HEART-BASED LEADERSHIP:What is heart-based leadership How to keep employees from taking advantage of you 3 Killer reasons why heart-based leadership is gaining ground  The biggest mistake leaders make when managing their team And more

GUEST:  http://flashpointinternational.com/stephanie/ (Stephanie McDilda)  is President of http://flashpointinternational.com (Flashpoint International), a speaker, seminar leader, and executive/ leadership coach with over 30 years of experience as both a leader and a leadership development professional. Through her work in heart-based leadership, she helps her clients reduce employee turnover and absenteeism, while increasing productivity, engagement, and satisfaction by building powerful relationships. She holds three degrees, all from N.C. State University – a B.A. in Business Management and Economics, a M.Ed. in Adult Education, and an M.Ed. in Counseling. She is also an ICF Certified Professional Coach.          RELATED RESOURCES:Contact Stephanie at http://flashpointinternational.com (Flashpoint International) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Discover the business insurance information this insurance professional wished he knew when he was a CFO and how it can save you money. Mistakes made when buying business insurance can lead to hearing, “You’re not covered,” after disaster strikes. If that's the last thing you want to hear join host Hanna Hasl-Kelchner as she welcomes insurance expert James L. Holmes, Jr. to discuss insurance myths that lead to poor buying decisions.  WHAT YOU'LL DISCOVER ABOUT BUSINESS INSURANCE:What he wished he knew about business insurance when he was CFO The biggest mistake companies make when buying business insurance and why it costs them more The smart way to select an insurance representative What impact a single loss can have on your premiums And more

GUEST:  James L. Holmes, Jr. is the Managing Partner of http://www.sentinelra.com/ (Sentinel Risk Advisors, LLC), a comprehensive insurance, risk analysis and liability firm that helps guard your assets and guide you in customizing coverage tailored to your business needs. Jim is a graduate of North Carolina State University and maintains an active certificate as a Certified Public Accountant. Active in his community, he serves on numerous boards, including as a member of the Board of Governors of the University of North Carolina. He is particularly passionate about operating companies, professional liability, complex casualty, commercial real estate, income properties, and growth companies. RELATED RESOURCES:Contact Jim at http://www.sentinelra.com/ (Sentinel Risk Advisors, LLC)

View Details

Conquering customer satisfaction and the profits that go with it are a lot easier when you know how to become part of the conversation that goes on in their heads so that they pick your product or service over your competitor’s. Join host Hanna Hasl-Kelchner as she welcomes marketing guru Chuck Wall to explain how. WHAT YOU'LL DISCOVER ABOUT CUSTOMER SATISFACTION:Why customer experience matters more than customer service The one thing companies can do to dramatically improve customer experience How social media had changed how customers do business with you The biggest misconception companies have about their customers The "9 Powers" customers can exert And more

GUEST:  Chuck Wall is founder and CEO of http://marketpowergroup.com (Market Power Group), a business performance advisory firm based in Texas. Chuck helps clients know their customers better helps them solve problems, discover new opportunities, and make better decisions about how to build a more successful companies. Chuck is a lifelong entrepreneur who has created 7 companies across multiple industries, including one he sold to Google last year. His is a contributor to Forbes and Fast Company and the author of 2 books, including http://www.amazon.com/gp/product/1937134377/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1937134377&linkCode=as2&tag=businconfinow-20&linkId=U3NZXK7EBWOSNM63">Customer CEO: How to Profit from the Power of Your CustomersCustomer CEO: How to Profit from the Power of Your Customers.  RELATED RESOURCES:Contact Chuck at SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests.

View Details

Tapping capital markets on Wall Street with an initial public offering (IPO) sounds glamorous and is a terrific way to fuel your business expansion plans. But too many small and mid-cap companies find themselves at a serious disadvantage after they've gone public. Adam J. Epstein believes many of those post-IPO financing challenges are rooted in some very common pre-IPO mistakes. Join host Hanna Hasl-Kelchner as she explores those root causes with Adam and seeks fixes.  WHAT YOU'LL DISCOVER ABOUT THE IPO PROCESS:How pre-IPO mistakes plague post-IPO financing option Why historic deal data matters The most common mistake companies make when picking an investment banker How mutual funds run circles around small and mid-cap companies and what you can do about it And more

GUEST:Adam J. Epstein is a nationally recognized small-cap expert and advisor to the boards of pre-IPO and small-cap companies through his firm, http://thirdcreekadvisors.com/ (Third Creek Advisors, LLC) (TCA).  Prior to TCA, he was a long-tenured institutional investor, an experience which gives him a comparative perspective on why some small and mid-cap companies are more successful in their post-IPO financing efforts than others. He speaks monthly at corporate governance and investor conferences, and is a distinguished https://www.nacdonline.org (National Association of Corporate Directors )(NACD) Board Leadership Fellow and faculty member.  He is also the small-cap contributing editor for Directorship magazine and author of the best-selling book http://www.amazon.com/gp/product/0071799540/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0071799540&linkCode=as2&tag=businconfinow-20&linkId=6HRDY7WVRZPIWQP4">The Perfect Corporate Board: A Handbook for Mastering the Unique Challenges of Small-Cap CompaniesThe Perfect Corporate Board: A Handbook for Mastering the Unique Challenges of Small-Cap Companies.   RELATED RESOURCES:Contact Adam at 

View Details

Have you witnessed bullying at the office? Name calling, intimidating or humiliating behavior, harassment, or verbal abuse? Have you told yourself, “That’s just the way it is?” Discover the answer to creating a safer more harmonious business culture when host Hanna Hasl-Kelchner welcomes Felix Nater. WHAT YOU'LL DISCOVER ABOUT WORKPLACE VIOLENCE:The dumb things companies do that contribute to bullying  The connection between bullying and workplace violence Why companies push back on violence prevention programs The impact of bullying and workplace violence on productivity And more

GUEST:  Felix Nater is President of http://www.naterassociates.com (Nater Associates, Ltd). He is recognized as a Certified Security Consultant, as awarded by the https://iapsc.org/ (International Association of Professional Security Consultants) (IAPSC), and has more than 30 years of investigative, managerial, and security experience and expertise as a United States Postal Inspector and Postal Police Officer, and 8 of those years devoted to Workplace Violence Interdiction. Over the last twelve years Felix has developed a holistic business-security management consulting methodology dedicated to providing integrated comprehensive workplace violence prevention, response, and security awareness to protect against the escalation of abusive behaviors and the resulting liability. His core values include serving his clients with a commitment to excellence, professionalism and knowledge have led to him receiving numerous impressive awards. Tune in to hear Felix’s powerful strategies, tactics, and tools.    RELATED RESOURCES:Contact Felix at http://www.naterassociates.com (Nater Associates, Ltd). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Better communication skills are powerful. But sometimes communicating can feel like a huge challenge. Why do some people struggle to find the right words while others make it sound effortless? Discover the secret to power and influence when Hanna Hasl-Kelchner welcomes leading communication and media training expert, Jess Todtfeld. WHAT YOU'LL DISCOVER ABOUT HOW TO COMMUNICATION:What makes one presentation a more compelling, powerful, and influential communication than another What steps can you take to make your message stronger How a media interview different from traditional business communications The biggest mistake people make when preparing for media interviews And more

GUEST:  Jess Todtfeld is President of http://www.successinmedia.com/ (Success In Media, Inc.), and the Guinness Record holder for most media interviews given in 24 hours on radio (112). Jess heads one of the top communication training firms in the U.S. and is the author of 4 books. He brings with him 13 years of experience as a TV producer for NBC, ABC, and FOX, having booked and produced over 5,000 segments. Producing credits include being part of the team that launched The O’Reilly Factor and FOX & Friends. Jess’ time in front of the camera includes features reporting, guest spots on national / international news programs, and hosting of America’s Premier Experts which has been broadcast on ABC, NBC, FOX and CBS affiliates in the U.S. Tune in to hear how Jess helps business professionals like you hone their communication skills to create more impact, influence, and income.        RELATED RESOURCES:Contact Jess at http://www.successinmedia.com/ (Success In Media, Inc) Tell him in an e-mail that you heard him on Business Confidential Now and he'll send you a free resource from his communication toolkit. SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Building a high performance business team is one of the biggest leadership challenges for executives, managers and entrepreneurs who want to take their business to a higher level. How do you effectively leverage the talents of your business teams? How do you align them with your strategy and motivate flawless execution? In short, how do you achieve a performance break through? Mike Goldman answers those questions and more when he joins host Hanna Hasl-Kelchner. WHAT YOU'LL DISCOVER ABOUT BUSINESS TEAMS:The number one obstacles small and mid-size companies face when scaling their business? The "C-Player Trap" and what you can do about it to keep you business teams sharp The 4 critical areas of business you must get right to achieve a breakthrough What you can start doing today to start building a high performance business teams that won't cost you a penny And more

GUEST:  Mike Goldman is the author of http://www.amazon.com/gp/product/0986158526/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0986158526&linkCode=as2&tag=businconfinow-20&linkId=OMGALO3CR5QKOMGV">Performance%20Breakthrough: The FOUR Secrets of Passionate Organizations SECOND EditionPerformance Breakthrough: The Four Secrets of Passionate Organizations and a business high performance coach who helps mid-size companies achieve dramatic business growth by helping them improve their business teams. He’s an experienced consultant who has worked for consulting giants, Accenture and Deloitte Consulting where he helped companies like Verizon, Disney, Polo Ralph Lauren, Chanel, Kmart, Dillard’s, Liz Claiborne and Levi Strauss. In 2007 he founded RELATED RESOURCES:Contact Mike at http://performance-breakthrough.com (Performance Breakthrough)

View Details

Crowd-funding is a sensational new way to finance and build your business using other people’s money.  And some people would have you believe that you’re just one click away from going from rags to riches.  But in reality, if you’re not prepared you may end up with more rags than riches.  Discover what every start-up and business owner needs to know about crowd-funding, this exciting new way to raise capital using the internet to reach a large number of people interested in investing small amounts of money, when host Hanna Hasl-Kelchner interviews Bill Warner. WHAT YOU'LL DISCOVER ABOUT CROWD-FUNDING:What the two types of crowd-funding approaches are, their similarities and differences The biggest mistake people make when launching a crowd-funding campaign The essential keys to a successful campaign The target number you need to reach the first few days of your campaign And more

GUEST:  Bill Warner is co-founder and Director of http://entredot.org/ (EntreDot), a business mentoring non-profit organization that assists entrepreneurs who are starting their companies.   Bill is an accomplished senior executive with more than thirty-eight years of experience in the computer industry, including over 20 years as a CEO and general manager responsible for computer software and hardware businesses, most recently as President and CEO of LiveWire Logic, a customer relationship management company in the service and support market. In addition to his role at Entredot, he also Fund Executive of http://www.imaf-rtp.com/ (IMAF-RTP), an angel seed fund investing in start-up companies, as well as founder and Managing Partner of http://www.paladinassociatesinc.com/ (Paladin Associates Inc), a firm that helps executives create successful businesses by providing a broad array of executive services.  RELATED RESOURCES:Contact Bill at http://entredot.org (Entredot) http://www.nathanielhansen.com/film-fundraising/the-ultimate-crowdfunding-to-do-list-before-you-launch/ (The Ultimate Crowdfunding To Do List) http://go.indiegogo.com/playbook (Indiegogo’s Playbook) https://www.kickstarter.com/help/handbook (Kickstarter’s Creators Handbook) http://blog.indiegogo.com/category/insights (Indiegogo Insights Blog) http://www.kickstarter.com/blog/categories/tips?ref=blog (Kickstarter Blog)

View Details

Do you get frustrated by people management problems? Does it take more of your precious time than you'd like? Hiring, firing, promotions, raises, performance reviews and an overwhelming number of employment laws can make your head spin and stomach churn. But, it doesn’t have to be like that. Tune in as host Hanna Hasl-Kelchner welcomes human resource expert Ann Close who shows you a smarter and easier way to keep on top of people management issues and nurture your organization as it grows.   WHAT YOU'LL DISCOVER ABOUT PEOPLE MANAGEMENT:What does employment-at-will mean? When does a start-up need employment advice for better people management? When should a small business bring the human resource function in-house? What is the biggest HR challenge small businesses face? What should be in an HR Game Plan? And more

GUEST:  Ann Close is a certified Professional Human Resource (PHR) professional with more than 20 years of experience who works with start-ups and small businesses to give you the big picture perspective on the steps necessary to meet compliance requirement, how to apply best human resource practices, and to reflect your company culture and values. She is the HR Game Planner and the Managing Member of http://closehrconnections.com (Close HR Connections, LLC,) an HR Coaching/Consulting Firm who supports your evolving HR needs on a fractional basis. As an HR generalist, she can assist with the creation of an Employee Handbook, hiring your next employee, reviewing your current benefits plan, conducting your first performance review, or terminating an employee. Ann is famous for her local HR 101 classes and passionate about helping you develop defensive strategies to tackle compliance issues, offensive strategies to build your dream team, special team strategies to distinguish you as the leader in your marketplace.      RELATED RESOURCES:Contact Ann at http://closehrconnections.com (Close HR Connections, LLC) http://www.dol.gov (U.S. Department of Labor)

View Details

Are you tired of playing business card bingo at networking events? Does networking make you feel anxious? Is it more not-working than net-working? Then listen to this! Discover the simple steps you can take to create a networking system that works (without being “salesy”) and in the process raise your personal and professional business profile in your community when host Hanna Hasl-Kelchner welcomes Steve Hand. WHAT YOU'LL DISCOVER ABOUT NETWORKING:Will people will refer business to you if you provide good customer service? How you can control the amount and frequency of your referrals? What are catalyst events, how do they work and how can you use them to your advantage? How many different networking groups should I belong to? And more

GUEST:  Steve Hand is an Executive Director of http://www.bni.com/ (Business Network International) (BNI) and co-author of the best-selling book, http://www.amazon.com/gp/product/098334048X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=098334048X&linkCode=as2&tag=businconfinow-20&linkId=RPKSL6YYORYRRAVH">Building The Ultimate NetworkBuilding the Ultimate Network. BNI is the world’s leader in word-of-mouth marketing, with more than 150,000 members in fifty countries. The organization has more than 7,000 chapters throughout every populated continent of the world. Last year alone, BNI generated 5.4 million referrals resulting in over 6.5 billion U.S. dollars' worth of business for its members. Steve heads one of the fastest growing BNI regions in the United States and is a passionate teacher and ambassador for the power of referral-based sales. RELATED RESOURCES:Connect Steve Hand at

View Details

Building, managing and growing a business can be challenging. What you do, what kind of products and services you offer can make your profitable. But, how you go about doing it all determines whether you create a wonderful place to work. WHAT YOU'LL DISCOVER ABOUT CREATING A WONDERFUL PLACE TO WORK: How Business Confidential Now gives you a shortcut to more business success   How being ruthless can be kind really does create a wonderful place to work  How you could be institutionalizing mediocrity in your business and not even know it  3 Killer reasons why you need to subscribe to Business Confidential Now . . . now

GUEST:  Hanna Hasl-Kelchner is an ivy-league trained business expert and strategic lawyer who has managed hundreds of lawsuits during her 30+ year career. Today she teaches legal literacy to success driven entrepreneurs who want to make smarter business decisions and build more prosperous businesses. She accomplishes this through public speaking, her consulting work at http://businessmo.com (Business M.O., LLC) and its education division, the Legal Leverage® Academy, as well as through her radio show: Business Confidential Now. Hanna is a best-selling author whose ground-breaking book, Thttp://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC">The%20Business Guide to Legal Literacy: What Every Manager Should Know About the Lawhe Business Guide to Legal Literacy: What Every Manager Should Know About the Law, is cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the best-seller Champions: Knockout Strategies for Health, Wealth, and Success From Today’s Leading Experts. RELATED RESOURCES:http://businessmo.com (Business M.O., LLC) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

View Details

Data security is a hot C-suite and board level topic as more and more companies make unflattering news when they’ve been hacked and valuable information gets stolen and misused. Join host Hanna Hasl-Kelchner as she welcomes data security expert Randy Gilmore. DISCOVER:How your network can be compromised without you even knowing it The first thing you should do if you think your system has been hacked The top threats to your network How to manage data security if you don’t have an in-house IT staff And more

GUEST: Randy Gilmore, Security Consultant at http://protus3.com/ (Protus3), a security consulting, investigations, and design firm with a commitment to provide comprehensive programs and controls so clients will have the assets and stability to prosper. Rusty has been involved in countless computer forensic cases – think of it as CSI Cyber but at a business happening near you.      RELATED RESOURCES:Contact Rusty at http://protus3.com/ (Protus3) SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests.