Healthcare IT Today Interviews: Recent Episodes
John Lynn
Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com
We were happy to be able to take part in the Epic UGM conference in Verona, WI this year. If you missed it, be sure to check out all the Epic UGM announcements that we covered. In that article, we kind of glossed over the fact that Epic was working on over 100 AI projects. We did that partially because Epic didn’t put too much focus on it in their UGM keynote. However, it was clear that AI was going to be an integral part of many of the things that Epic was doing going forward. With that in mind, we wanted to learn more about Epic’s approach to AI, so we sat down with Sean McGunigal, Director of Artificial Intelligence at Epic during the user conference.Learn more about Epic: https://www.epic.com/Health IT Community: https://www.healthcareittoday.com/
The Mayo Clinic Platform is chasing the perennial technology promise: of boosting innovation from a wide range of sources by reducing the burdens of development, testing, integration, and administrative management. Jeff Wu, Vice President of Technology describes their platform as allowing "rapid iteration at early stages with non-production data" to "build trust over time." They include a "distributed data network" that collects data "from participants across the globe."Learn more about Mayo Clinic Platform: https://www.mayoclinicplatform.org/Health IT Community: https://www.healthcareittoday.com/
Bambu AI augments psychological and behavioral treatments in two ways: by providing ongoing support between the patient's weekly or monthly visits, and by summarizing the conversations that patients have with their Willow app and presenting the clinician with information about the patients on a weekly basis.CEO and Co-Founder Zack Lamb emphasizes that Willow maintains privacy by keeping all patient data on the patient's mobile device. Neither Bambu AI nor the clinical site gets the raw data. Unlike many behavioral health companies, Bambu AI does not collect patient data to train its algorithms.In this video, Lamb describes how some patients are being helped with interpersonal skills in their relationship, grief at the loss of a family member, and his own depression and anxiety.Learn more about Bambu AI: https://www.bambuai.com/Healthcare IT Community: https://www.healthcareittoday.com/
The term "workflow" comes up repeatedly in this interview with Dr. Ed Lee, Chief Medical Officer at Nabla, and Dr. David Lovinger, MD, FHM, FACP, Associate Chief Medical Officer and Chief Informatics Officer one of Nabla's clients, Carle Health of central Illinois.Lee said that it's critical for AI Medical Scribe solutions to fit in with clinicians' workflows. Lovinger advises clinicians to understand their site's workflows very well when choosing a solution.Carle Health chose Nabla after testing many ambient voice products; Lovinger says they are "not all created equal." Carle Health found reaction from its clinicians to be "uniformly positive" after a four-week pilot.Learn more about Nabla: https://www.nabla.com/Learn more about Carle Health: https://carle.org/AI Medical Scribe Solutions: https://www.healthcareittoday.com/ambient-clinical-voice-companies/
Both Rackspace Technology and Dell Technologies have long been know for their technology and cloud solutions. But Jason Jones, Executive in Residence at Rackspace Technology, and Michael Fredericks, Global APEX and Multicloud Healthcare Lead at Dell Technologies, believe that you have to take a thoughtful and strategic approach to adopting multiple cloud, on premise, and hybrid cloud.Jones strongly advises against running an EHR in a hybrid cloud. Doing so increases latency, the risk of leaked data or failure, and, in multicloud environments, added complexity. The health care institutions should determine what is core to its operations and keep it local or all on one dedicated cloud; ancillary functions can be in the public cloud.Learn more about Rackspace: https://www.rackspace.com/Learn more about Dell Technologies: https://dell.com/HealthcareHealth IT Community: https://www.healthcareittoday.com/
The medical field has realized that the way the patient experiences their own pain, problems, and recovery is just as important as the vital signs and other clinical observations recorded by the clinician. For instance, when one takes physical therapy, the staff routinely give you a questionnaire asking how well you can perform the activities of daily living. PatientIQ is in the forefront of these patient-reported outcome measures (PROMs) across a wide variety of healthcare settings.Matt Gitelis, CEO and Founder, says that PROMs started in clinical trials. Now, he hears from customers that PROMs are a "key initiative" that clinicians already use or know they need to implement. He says they Will become an "integral part of health care delivery."Learn more about PatientIQ: https://www.patientiq.io/Health IT Community: https://www.healthcareittoday.com/
Most health care sites are using healthcare systems that are several years old. In a recent Healthcare IT Today interview with Dell Technologies and AMD, Harini Malik, Global Strategic Biz Dev Head for Healthcare at AMD, points out that this legacy equipment is insufficient for the new demands of high-performance computing.First, of course, old equipment provides poorer performance than today's systems. Because the older systems are less energy efficient, they raise power & cooling costs. Newer systems offer more memory and faster I/O, better performance, more power efficiency and better TCO. Datacenter consolidation is key and the upgrade pays for itself in a few months. It also frees up space to bring in new technologies in to your datacenterAaron Dinwiddie, Global Account Executive for Epic at Dell Technologies, explains that sites can't always expand their data center to increase their processing power, so they need to bring in more powerful systems.Learn more about AMD: https://www.amd.com/en/solutions/healthcare.htmlLearn more about Dell Technologies: https://dell.com/HealthcareHealth IT community: https://www.healthcareittoday.com/
In this far-ranging video, two experts in health care explore current and potential solutions to the much-hated process of prior authorization in medical care.Shereese Maynard, MS, MBA, Co-Owner at Nostradata Medical, calls prior authorization "critical yet contentious." The way it's done now, in her assessment, it ends up increasing costs "down the line" because patients' care is denied and their conditions worsen. Medicaid prior authorization, she complains, is "marginalizing patients."Colin Banas, MD, MHA, Chief Medical Officer at DrFirst, reports daunting statistics about the physicians' view of prior authorization. Nine out of ten believe it has a negative effect on treatment, and a quarter have seen adverse events such as unnecessary hospitalizations.Learn more about DrFirst: https://drfirst.com/Learn more about MyndShyft: https://www.myndshft.com/Learn more about Nostradata Medical: https://www.nostradatamed.com/
Akamai emerged just as the Web was getting big, and has been making web traffic fast and secure through most of the Web’s history. According to Tony Lauro, their Director of Security Technology & Strategy, one-third of the world’s web traffic passes through their servers. And Lauro has special insights for keeping health care sites secure.Watch the video for more insights about modern security in health care IT.Learn more about Akamai: https://www.akamai.com/Health IT Community: https://www.healthcareittoday.com/
You may remember that last year we shared a video interview with FinThrive talking about a new RCM technology adoption model that they had put together and were sharing with the industry at HFMA. At this year's HFMA, I wanted to follow up with the FinThrive team to learn about what's happened with the adoption model since they first launched it and what's changed.In order to really understand the evolution and use of the adoption model, we were excited to sit down for an interview with Jeff Becker, Vice President of Portfolio Marketing at FinThrive, Mike Vigo, Chief Revenue Officer at UC San Diego Health, and Kim Waters, Principal, Advisory Services at CereCore. This was a great opportunity to hear from a healthcare organization that had used the Revenue Cycle Management Technology Adoption Model (RCMTAM as it's now often called) and also the recent announcement of CereCore working with FinThrive to leverage the RCMTAM with the CereCore clients.Learn more about CereCore: https://cerecore.net/Learn more about UC San Diego Health: https://health.ucsd.edu/Learn more about FinThrive: https://finthrive.com/Health IT Community: https://www.healthcareittoday.com/
Heidi Health automates note-taking with a high degree of customization: Clinicians can create highly detailed templates to capture the measures needed in their disciplines, or enlist the help of the Heidi team to create templates. Clinicians can add extra information after the patient interview. Different levels (brief versus detailed) can be chosen. Heidi is so confident in the value of their customizations that basic, vanilla note-taking is offered for free as part of their ambient AI scribe offering.In this extensive video, Tom Kelly, MD, Founder & CEO, explores many aspects of automating clinical administrative tasks. He lays out the value of automated note-taking in four specific areas.Learn more about Heidi Health: https://www.heidihealth.com/Check out our list of ambient AI scribes: https://www.healthcareittoday.com/ambient-clinical-voice-companies/
AI for Revenue Cycle Management (RCM) is hot topic right now. Are we heading for a day when RCM will be completely automated? Is that the path we are on and if so, is it a good path? Hear honest answers to these and other tough questions. To explore this topic, Healthcare IT Today, wanted to ask an executive that works in this area to come on-camera for a “Tough Questions” interview. Michael Quinn, VP of Strategic Partner Development at Inovalon, graciously agreed to participate. Watch as Michael Quinn answers these tough RCM-related questions.1. AI is the hottest technology at the moment. It is EVERYWHERE. But has AI made any meaningful improvement to the RCM process?2. Since RCM processes are so standardized, are we heading for a day when it will be completely automated and not require any people?Learn more about Inovalon at https://www.inovalon.com/ Find more great health IT content at https://www.healthcareittoday.com/
Moving healthcare infrastructure to the cloud is an effective way to keep IT infrastructure costs in check AND to improve recovery after a cybersecurity incident. These are two reasons why Canadian healthcare organizations, which have limited budgets, are turning to Pure Storage. Healthcare IT Today had the opportunity to speak to Bill Bryer, Pure Storage’s Canadian Healthcare Lead about their work in Canada. We wanted to know why the company is enjoying success in the budget-constrained Canadian healthcare market. Learn more about Pure Storage at https://www.purestorage.com/ Find more great health IT content at https://www.healthcareittoday.com/
When choosing a setting for their new ambient AI scribe solution, Arnavaz Hajizadeh Barfejani and Ali Daneshmand, Co-Founders of Zirr AI, chose general practitioners because they see enormous numbers of patients each day and could save significant time by letting generative AI create transcripts and SOAP notes. They plan to extend support to many specialties, but not by providing templates. Daneshmand points to the use of templates in EHRs and doubts that they'll be useful in ambient voice.Learn more about Zirr AI: https://zirr.ai/Check out our full list of Ambient Clinical Voice (AI Medical Scribe) solutions: https://www.healthcareittoday.com/ambient-clinical-voice-companies/
While it is generally accepted that AI is beneficial to healthcare, there are valid reasons why some clinicians are skeptical of the technology – especially ambient clinical voice solutions. Here’s why.Healthcare IT Today had the opportunity to sit down for a casual conversation with Dr. Michael Blackman, Chief Medical Officer at Greenway Health. We wanted to ask his opinion on a phenomenon we have been hearing about recently – clinicians being skeptical about the value of ambient clinical voice solutions and by extension, AI for healthcare in general.Learn more about Greenway Health at https://www.greenwayhealth.com/Health IT Community: https://www.healthcareittoday.com/
We all feel it. We all know it's there, but we often gloss over the tension that exists between payers and providers. That's why we were excited to sit down with Steve Rowe, Healthcare Industry Lead at 3Pillar, to talk about this topic head on. As a product development partner for both payers and providers, 3Pillar's Steve Rowe has a front row seat to what he appropriately describes as a natural tension that exists. The reality is that health systems' revenues are the payers' expenses and that creates tension. However, that is just the surface level description of why there is tension between payers and providers.Check out our video discussion with Rowe to learn more of the nuance around the tension between payers and providers, what can be done about it, and other ways payers and providers can create great experiences for their patients and members.Learn about 3Pillar: https://www.3pillarglobal.com/industries/healthcare/Health IT Community: https://www.healthcareittoday.com/
OpenText is a company with extensive experience in financial services, manufacturing, and other industries. What are they doing in healthcare? Healthcare IT Today sat down with Sandy Ono, Chief Marketing Officer at OpenText to find out more. Key Takeaways1. OpenText is focusing on offering 3 core solutions in healthcare: (1) content management; (2) communications/experience management; (3) Asset management and IoT2. OpenText has done pioneering work with the Ontario Telemedicine Network onboarding hundreds of providers3. The company sees promise in small language models (aka large language models based on a single organization’s data and personalized to the needs of that organization) Learn more about OpenText at https://www.opentext.com/ Find more great health IT content at https://www.healthcareittoday.com/#digitalhealth #healthit #healthtech #healthcareai #hitsm
Anyone that’s been involved in patient care understands how valuable it is for patients to have a well done Advanced Care Plan (ACP) that’s been communicated to their family and caregivers. Trying to do advanced care planning in the heat of the moment is challenging and fraught with all sorts of problems for the patient and the clinician. This is why it is so valuable for patients to have a well documented ACP that’s been shared with their clinician and their loved ones. And yet, far too many patients do not have one.To learn more about the ACP and how to improve collection of them, we sat down with Dr. Brian Yeaman, MD, Primary Care Physician and Healthcare Technologist, and Aaron Bull, VP Strategic Programs at Backline by DrFirst. They share about their decade long journey to improve the number of advanced care plans they have on file including what works and what challenges you face when working to have an ACP on file for your patients.Learn more about Backline by DrFirst: https://backlinehealth.com/Health IT Community: https://www.healthcareittoday.com/
According to Robert Connely, Global Industry Market Leader, Healthcare at Pega, the safest and most productive ways to use AI at this time are to do a little at a time.Pega has been offering analysis and workflow solutions for 40 years, and have put more focus on healthcare lately. Now they offer payers a wide range of solutions to automate elements of acquisitions, onboarding, engaging with members, and more. Pega is in use by the top ten payers in the U.S. The company has clients among providers and life sciences too.Learn more about Pega: https://www.pega.com/Healthcare IT Community: https://www.healthcareittoday.com/
AI is and will be a powerful tool for clinicians, but lost in all the hype is the fact that it can help the people who create those tools. The development team at Greenway Health is using AI internally to accelerate their work and deliver quicker for their clients.Healthcare IT Today sat down with David Cohen, Greenway’s Chief Product & Technology Officer to learn more. We caught up with him at the company’s user group meeting in Arlington, TX.Learn more about Greenway Health at https://www.greenwayhealth.com/Find more great health IT content at https://www.healthcareittoday.com/
Pharmacists remain one of the most underutilized resources in healthcare. Reducing the administrative burden on Pharmacists means more capacity for them to care for and advise patients. Asepha is hoping to do just that with their AI-based workflow solutions. Healthcare IT Today had the opportunity to ask Eunice Wu, PharmD – Asepha’s CEO and Founder – how pharmacists can be leveraged more to patient care. We caught up with her at the Collision Conference in Toronto, ON.Learn more about Asepha at https://www.asepha.ai/ Find more great health IT content at https://www.healthcareittoday.com/
Greenway Health’s CEO, Pratap Sarker, made several bold statements at the company’s annual user group meeting and has set the organization on an aggressive path forward. One of his promises was that all future innovations from Greenway would be based on AI. Learn more.Healthcare IT Today had the opportunity to sit down with Sarker shortly after his opening keynote address at the company’s annual user group meeting in Arlington, TX to dive deeper into the promises he made.Learn more about Greenway Health at https://www.greenwayhealth.com/Find more great health IT content at https://www.healthcareittoday.com/
Effective patient engagement–which is fundamental to value-based care–is based on gathering all available information about each person in a privacy-respecting manner. Celebrus has been helping organizations in finance and retail build profiles of their clients for more than 25 years: “small p personalization,” according to Maigari Jinkiri, VP of Business Development. In this video, Jinkiri explains how to develop patient profiles cost-effectively in healthcare and use them for engagement, improved outcomes, and “costs you can take out of the business.”Learn more about Celebrus: https://www.celebrus.com/Health IT Community: https://www.healthcareittoday.com/
Brand de-positioning is a subtle and powerful way to stand apart in a crowded market. It focuses on what your organization can do for customers that competitors cannot. See how Rimidi successfully adopted this strategy and is seeing significant lead generation growth. To find out more about this approach, Swaay.Health sat down with Cortney Williams, Group Director, Health IT at Alloy and Emily Keough, Director of Marketing & Channel Partnerships at Rimidi (a client of Alloy). We asked them to explain de-positioning and how to get started with it. Learn more about Rimidi at https://rimidi.com/ Learn more about Alloy at https://alloycrew.com/
Engaging websites in healthcare require a delicate balance between what organizations want to convey and what patients want to access as well as between privacy compliance and collecting enough information to provide a personalized experience. Here are three tips to achieve that balance.Swaay.Health sat down with Drew Veach, Senior Account Manager at BizStream – a digital agency specializing in branding, web design, web development, digital strategy, consulting, CMS platform selection, and more – to discuss the latest trends and challenges with healthcare websites. Learn more about BizStream at https://www.bizstream.com/ Find more healthcare marketing stories at https://swaay.health
MedPeds is strongly oriented toward innovation. Twenty years ago, before the HITECH Act subsidized electronic medical records, MedPeds adopted eClinicalWorks in a purposeful way: They scanned active medical records into eClinicalWorks and took away the clinicians' pens and paper.According to Dr. Seth Eaton, Medical Director at MedPeds, this system saves their organization time and cost. The practice outsources a portion of their administration and the AI component reduces the amount of work required from this 3rd party company. The service has been live since December 2023. A few faxes still need to be matched and attached to a medical record by a person.Learn more about MedPeds: https://www.medpeds.net/Learn more about eClinicalWorks: https://www.eclinicalworks.com/Health IT Community: https://www.healthcareittoday.com/
Altera Digital Health has run an operation in multiple Canadian provinces for more than 38 years, according to Michael Kearney, Vice President of Operations in Canada. They partner closely with clients there to implement their cloud-based Sunrise EHR, their dbMotion data integration platform, and more.In this short video, Kearney lays out some of the places Altera operates and how they address client needs for patient workflows, electronic prescriptions, referrals, and patient summaries in Canada.Learn more about Altera Digital Health: https://www.alterahealth.com/Health IT Community: https://www.healthcareittoday.com/
Harmony Healthcare IT was an exhibitor at the eHealth 2024 conference in Vancouver Canada and spoke to many attendees about the benefits of using an online archive for their legacy EHR data rather than paying to keeping those old systems running. Amy Holmes, Marketing Director at Harmony Healthcare IT was kind enough to hop on camera to share her thoughts with us. Learn more about Harmony Healthcare IT at https://www.harmonyhit.com/Check out our other stories with Harmony Healthcare IT at https://www.healthcareittoday.com/tag/harmony-healthcare-it/
Through his work, his podcast, and his social media listening, Joshua Liu, CEO of SeamlessMD has his fingers on the pulse of healthcare. Healthcare IT Today caught up with him at the eHealth 2024 conference to get his take on the latest trends in health IT. According to Liu, AI technologies like ambient clinical voice are not a universal fit for every clinician. He cited a recent study by The Permanente Medical Group (TPMG) which showed less than half of the physicians who had access to the technology chose to use it. Those that did, found it very helpful, but the majority did not elect to try it.Learn more about SeamlessMD at https://www.seamless.md/Check out Lii’s podcast, The Digital Patient at https://www.seamless.md/podcast Find more great health IT content at https://www.healthcareittoday.com/
Two out of five HIMSS members live outside the United States now. This represents tremendous growth in the international reach of HIMSS, which is the subject of this interview with President and CEO Hal Wolf.The interview was held at HIMSS Europe, where HIMSS has a growing presence and a global office in Rotterdam, Netherlands.Wolf says that the problems faced by clinicians are worldwide in scope: aging populations, workforce shortages, etc. Europe, however, is “taking the lead” in two areas of regulation: AI and “data space.” These initiatives have impacts on the U.S. and other countries, who will probably follow along with their own regulations.Plus, along with talking about HIMSS Europe and other international efforts, we also took the opportunity to ask Wolf about the acquisitionof the HIMSS conference by Informa. And we asked if there’s a chance that the HIMSS conference may go to locations like San Diego or New Orleans again.Learn more about HIMSS: https://www.himss.org/Health IT Community: https://www.healthcareittoday.com/
Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on empathy—even on love. Leading organizations (the Mayo Clinic is mentioned in particular) use data to measure patient experience and ask whether employees are “living your values.”Watch the video for more ideas about what Boissy calls “having conversations with your data” and more details on Qualtrics' partnership with Epic.Learn more about Qualtrics: https://www.qualtrics.com/healthcare/Health IT Community: https://www.healthcareittoday.com/
MEDITECH is helping to address interoperability in Canada with their Traverse solution. Unlike an HIE, Traverse does not store any health data. Instead, it uses a federated approach where the data remains in the source system. Here’s how it works. Healthcare IT Today recently had the opportunity to catch up with the MEDITECH team at Canada’s largest health IT conference – eHealth 2024 in Vancouver, BC. We spoke with Robert (Bob) Molloy, Director of Canadian Market & Product Strategy at MEDITECH. Molloy shared details about the company’s Traverse Exchange solution. Learn more about MEDITECH Canada at https://ehr.meditech.com/global/meditech-canada/meditech-canada Find more great health IT content at https://www.healthcareittoday.com/
Before Guidewell DCMG implemented the Prisma AI service from eClinicalWorks, intake on a patient could take two days when the office was busy.Why this long? Guidewell operates in Florida and many patients come from out-of-state and their records are scattered among various HIEs and other healthcare organizations. Obtaining the records, reading them, and entering summaries into Guidewell’s own EHR was labor-intensive.Prisma AI and the Sunoh AI Medical Scribe have dramatically altered the patient visit for patient and physician alike. Prisma AI creates a summary of patient records focused on the specialty of the physician: “the good parts,” according to Lalith Samaraweera, Director of Clinical Informatics & Business Intelligence at Guidewell.Learn more about Guidewell DCMG: http://dc-fl.com/Learn more about eClinicalWorks: https://www.eclinicalworks.com/Health IT Community: https://www.healthcareittoday.com/
ModMed has been offering their cloud-based EHR for 15 years, so they have built up a database on more than 600 million unstructured texts in real-life clinical use. Therefore, now that they are adopting AI, their ambient listening tool can generate specific, highly accurate structured data from a patient interview. They don’t need a Large Language Model (LLM) the same way other ambient clinical voice companies need them, according to Cofounder and Co-CEO Dan Cane, so they can avoid the errors and lack of transparency found in LLM-based solutions.Listen to the video for more details about ModMed and their AI efforts.Learn more about ModMed: https://www.modmed.com/Health IT Community: https://www.healthcareittoday.com/
OntarioMD is working closely with clinicians, provider organizations, consultants, and vendors, to accelerate the adoption of AI in healthcare. They are trying to cut through the hype to arrive at the best way to deploy the technology to maximize impact while minimizing cost and disruption.Healthcare IT Today caught up with Fox again at the eHealth 2024 conference in Vancouver, BC. We wanted to see the progress his organization has made on their AI initiative that was started a year ago and hear about other interesting projects they have on the go. Learn more about OntarioMD at https://www.ontariomd.ca/ Find more great health IT content at https://www.healthcareittoday.com/
ScribeMD performs well at the common use of ambient voice to create notes, which Toubiana says they can do in 20 seconds, producing notes that more than 99% of the time require no editing. In addition, ScribeMD provides a search engine, which allows doctors to query up-to-date guidelines and other information, a tool to analyze lab reports, and a tool for patient outreach.Learn more about ScribeMD.ai: https://www.scribemd.ai/Health IT Community: https://www.healthcareittoday.com/
This video interviews leaders from a health information technology services firm, HCTec, and a front-line safety-net health care system, St. Barnabas Hospital in the South Bronx, New York City. In this extensive discussion, these leaders explain the elements of a successful partnership that implemented a new EHR, ERP system, and patient portal in about nine months.Michelle Moran, Chief Growth Officer at HCTec, explains that they have a wide range of expertise to aid with everything from onboarding digital systems to staff augmentation: "The right people in the right place," she says. Their long experience with systems such as Epic helps an organization that's new to the product, such as St. Barnabas, get the system working quickly and overcome unexpected problems.Jitendra Barmecha, MD, Senior VP and Chief Information and Digital Strategy Officer at St. Barnabas (SBH Health System), says they decided to overhaul their infrastructure 18 months ago. They started by installing an Oracle ERP system, then an Epic EHR along with the Epic portal, MyChart.Learn more about HCTec: https://hctec.com/Learn more about St. Barnabas Hospital: https://www.sbhny.org/Health IT Community: https://www.healthcareittoday.com/
According to Rich Eels, VP of Innovation & Integration at United Digestive, the company is committed to continuous improvement. This trait works well with eClinicalWorks in the cloud, given the ability of a cloud service to introduce new features quickly. Running on Microsoft Azure also provides access to many resources and features.United Digestive makes extensive use of the patient access features of eClinicalWorks, allowing patients to view schedules and book appointments online. One of the exciting new features, thanks to AI, is the system's ability to go through a patient list when some patient has cancelled an appointment, and offer the slot to another patient who has been waiting to see the doctor.Learn more about United Digestive: https://www.uniteddigestive.com/Learn more about eClinicalWorks: https://www.eclinicalworks.com/Health IT Community: https://www.healthcareittoday.com/
Maryland Endocrine has quickly made the big journey from paper billing to on-site payments. The company had eClinicalWorks installed since 2004 (they were actually eClinicalWorks' 34th customer), but when Kimberly Stahl, Practice Administrator, came to the company, it was still collecting payments by sending paper bills by post. Bills were often delayed for months or never sent at all. The company's eClinicalWorks deployment had not been updated for years and was suffering from the bugs of outdated software.Stahl helped to save the eClinicalWorks deployment, after which the company rapidly modernized its workflow. Patients face a kiosk when they enter, saving time at check-in. They are notified of bills by text and phone calls, so payments have dramatically increased. The cost of billing is also greatly reduced.Learn more about Maryland Endocrine: https://marylandendocrine.com/Learn more about eClinicalWorks: https://www.eclinicalworks.com/Health IT Community: https://www.healthcareittoday.com/
The KLAS Research report on Global Patient Engagement 2024 found that healthcare organizations outside the US are investing in patient portals, digital front door experiences (self-scheduling and self check-in) and virtual care/patient monitoring. Healthcare IT Today sat down with Everton Santos, Vice President of International at KLAS Research to hear his insights on this report from KLAS.Learn more about KLAS at https://klasresearch.com/Find more great health IT content at https://www.healthcareittoday.com/
Collecting social determinants of health (SDOH) information from patients is challenging. It is not easy to ask if a person is experience food insecurity or is currently unhoused. Qliqsoft is making it easier to get this important information while maintaining dignity. Healthcare IT Today caught up with Bobbi Weber, VP of Product Marketing & Customer Success at Qliqsoft, a company that provides HIPAA-compliant, real-time communication between doctors, nurses, caregivers and patients. We wanted to find out more about how the company is helping healthcare organization collect SDOH information. Learn more about QliqSOFT at: https://www.qliqsoft.com/ Find more great health IT content at https://www.healthcareittoday.com/
There were three burning questions we wanted to ask NextGen’s CEO David Sides. (1) How are they improving their mobile app? (2) What’s happening with Mirth? (3) How are they approaching cybersecurity? Good news on all fronts.David Sides, CEO at NextGen Healthcare (NextGen) graciously agreed to sit down with Healthcare IT Today for an impromptu interview. We had three burning questions to ask him about NextGen – questions we have had other people ask us. Learn more about NextGen at https://www.nextgen.com/ Find more great health IT content at https://www.healthcareittoday.com/
Rural areas represent 20.0% of the U.S. population, a percentage that has actually increased recently. TruBridge has joined a consortium of experts called the TRAIN program (standing for “Trustworthy, responsible AI network”) to make sure that these experts take into account the needs of rural residents and the health care sites that serve them.Rural areas, even though they are not quite the melting pots of large cities, can be quite diverse. Wes Cronkite, Chief Technology and Innovation Officer at TruBridge, refers in this video to an instance where AI was in use in a rural area and failed to recognize problems in a small minority population.Learn more about TruBridge: https://trubridge.com/Health IT Community: https://www.healthcareittoday.com/
Kaustubh Sharma, Co-Founder and CEO at ambient voice provider MarianaAI, promises a “three-click process” to generate documentation from a patient visit. He describes their product as an “end-to-end approach” that starts even before the patient enters the room, pulling together a summary of the patients’ conditions in 30 to 60 seconds to help the physician guide the visit.Learn more about MarianaAI: https://marianaai.com/Health IT Community: https://www.healthcareittoday.com/
Connexall addresses traditional hospital concerns such as fall prevention, other patient safety, and reducing alerts. According to Sandy Saggar, Interim Chief Executive Officer, they achieve this through great flexibility. On the one hand, they connect to a wide range of medical devices through standard protocols and remain vendor-neutral, which is important for hospital systems that have to integrate many systems after a merger or acquisition.Saggar is interested in working with emerging technologies (autonomous robots, generative AI, digital assistants) but focuses on improving and deriving the most benefit from existing systems. “What can we do today that can directly influence patient care and care-givers?” he asks.Learn more about Connexall: https://www.connexall.com/Health IT Community: https://www.healthcareittoday.com/
This video provides a wide-ranging discussion of data acquisition, analytics, and AI in health care involving Dr. Keith Morse, MD, Professor, Pediatrics, and Medical Director of Clinical Informatics at Stanford Children’s Health, and Dr. Armando Bedoya, MD, Chief Analytics and Medical Informatics Officer at Duke Health. They had both just spoken at the SAS Innovate 2024 conference about the use of AI, data, and analytics in their organizations.Learn more about Stanford Medicine Children's Health: https://www.stanfordchildrens.org/en.htmlLearn more about Duke Health: https://www.dukehealth.org/Learn more about SAS: https://www.sas.com/en_us/home.htmlHealth IT Community: https://www.healthcareittoday.com/
This unique video presents a far-ranging conversation with Nio Queiro, President of The Queiro Group. Topics include changes in revenue cycle management (RCM), the role of AI, the importance of being willing to evolve with the times, and finally, a discussion of Queiro's inspiring and practical book, Joy Notes: Balancing the Trauma with Triumph.The Queiro Group consults with health care institutions to improve the efficiency of their revenue cycle and to adopt digital technologies for such goals as forming an Accountable Care Organization (ACO), advanced medical services, or adopting new devices and interventions. They want AI tools at the provider and the payer to collaborate.Learn more about The Queiro Group: https://www.queirogroup.com/homeThe playlist she mentions and the book on Amazon:https://open.spotify.com/playlist/6JY69JnRGkKYVJlLUFNZDr?si=bcbe1340805b4181https://amzn.to/4b3eAPxHealth IT Community: https://www.healthcareittoday.com/
As we continue to share more about ambient clinical voice, we're excited to share an interview with Matt Keefer, MD - Chief Medical Informatics Officer at Children's Hopsital Los Angeles (CHLA), and Ed Lee, MD, MPH - Chief Medical Officer at Nabla, to hear about CHLA's experience using Nabla first as a pilot and now rolling it out to all 600 specialists at CHLA. Dr. Keefer talks about the clinician experience in the pilot and how one of the most interesting reactions to the pilot was when doctors said variations of, "You're not going to take this away from me are you?" followed by "I'd pay for this if you're not going to buy it."Learn more about CHLA: https://www.chla.org/Learn more about Nabla: https://www.nabla.com/Health IT Community: https://www.healthcareittoday.com/
Revenue Cycle Management (RCM) is hot topic right now due to the cybersecurity incident at Change Healthcare. Hear honest answers to tough questions related to that incident and how AI will impact RCM. To explore this topic, Healthcare IT Today, wanted to ask an executive that works in this area to come on-camera for a “Three Tough Questions” interview. Michael Quinn, VP of Strategic Partner Development at Inovalon, graciously agreed to be interviewed. Watch as Michael Quinn answers these three tough RCM-related questions: 1. AI is the hottest technology at the moment. It is EVERYWHERE. But has AI made any meaningful improvement to the RCM process?2. Since RCM processes are so standardized, are we heading for a day when it will be completely automated and not require any people?3. What will change for the positive and what will remain the same after the Change Healthcare cybersecurity incident that has frozen payments in our industry?Learn more about Inovalon at https://www.inovalon.com/ Find more great health IT content at https://www.healthcareittoday.com/
Independent clinical practices are in danger everywhere: if they don't go out of business, large hospital chains tend to pipette them up. Bill Lucchini, CEO of Nextech, wants these independent practices to survive. Nextech's EHRs and solutions for practice management and patient engagement software are highly specialized to Dermatology, Med Spa, Opthamology, Orthopedics, and Plastic Surgery in order to make it as efficient as possible.Learn more about Nextech: https://www.nextech.com/Health IT Community: https://www.healthcareittoday.com/
According to Ryan Witt, Vice President, Industry Solutions at Proofpoint, Inc., phishing emails are still the most prevalent and dangerous sources for security breaches. In this video, Witt and Joshua Roth, Chief Information Security Officer at Children’s Hospital of Orange County (CHOC), discuss how they protect against breaches through fundamental investments in tools and training.This interview with Healthcare IT Today took place in the shadow of the recent cyberattack on Change Healthcare, which is still preventing thousands of health care providers from receiving payments.Learn more about Proofpoint: https://www.proofpoint.com/healthcareLearn more about Children’s Hospital of Orange County: https://www.choc.org/Health IT Community: https://www.healthcareittoday.com/
PointClickCare, having promoted interoperability for a long time in a few areas such as senior care, has expanded to include acute care, and particularly to connect it with post-acute care. Brian Drozdowicz is Senior Vice President and General Manager of Acute & Payer Markets. In this video, he and Chief Medical Officer, Hamad Husainy, DO, FACEP, parse the effects of new regulations at both federal and state levels, as well as the allure of value-based care.Learn more about PointClickCare: https://pointclickcare.com/Health IT Community: https://www.healthcareittoday.com/
Rural and community hospitals face the same challenges as larger health systems. However, with smaller pools of talent and fewer resources, they need more help from their digital partners to address those challenges. Altera Digital Health (Altera) is leveraging the cloud to help this important customer segment.Healthcare IT Today had the opportunity to sit down with Mark Pratt, MD – Chief Medical Officer at Altera Digital Health to learn more about the company’s efforts for rural and community hospitals.Learn more about Altera Digital Health at https://www.alterahealth.com/Find more great health IT content at https://www.healthcareittoday.com/
In the fast-paced realm of pharmaceuticals, where innovation can mean the difference between life and death, the integration of artificial intelligence (AI) is reshaping the landscape of drug discovery and development. Mati Gill, CEO at AION Labs, stands at the forefront of this revolution, pioneering the use of AI to tackle the challenges inherent in the pharma industry.With a unique combination of expertise in AI and pharmaceuticals, Gill leads AION Labs in its mission to harness the power of technology for the greater good. In our recent video interview, he shared insights into how AI is transforming drug discovery, emphasizing the need for innovation in an industry marked by complexity and high stakes.Learn more about AION Labs: https://aionlabs.com/Health IT Community: https://www.healthcareittoday.com/
When healthcare staff approach a hospital room, it’s important to know basic things about the patient like their preferred language, whether they’re in isolation, or whether they’re not supposed to eat (an NPO order). Traditionally, these facts are handled through physical markers or even buried in the patient record. The “digital white board” and “digital door sign” technologies from eVideon display the necessary information automatically where it’s clearly visible and provide a look into what the hospital room of the future looks like powered by technology.Amy Bender, Informatics Manager, and Richard Crews, Inpatient Informatics Analyst II, at Tampa General Hospital, describe in this video what it’s like to have the digital door sign available in their hospital. Information is often taken directly from their EHR and displayed at the entrance to the room. No longer does a nurse have to take extra time to post a physical marker.Learn more about Tampa General Hospital: https://www.tgh.org/Learn more about eVideon: https://www.evideon.com/Health IT Community: https://www.healthcareittoday.com/
At HIMSS, we sat down to talk with CommonWell Health Alliance to learn about their passion for interoperability and some of the latest happenings with the CommonWell community. This included an update on CommonWell’s new technical service provider, ELLKAY and their recent designation by the federal government as a Qualified Health Information Network (QHIN).CommonWell was formed 11 years from a consortium of major EHR vendors to carry out the mandate for interoperable data exchange in the HITECH and Affordable Care acts. As Executive Director Paul L Wilder points out, they are a “switchboard” through which clients can find patient data, but CommonWell doesn’t maintain any patient data itself (unlike, for instance, many health information exchanges).Along with these important updates, we also asked Liz Buckle, Director of Product at CommonWell Health Alliance, to talk about their work on CommonWell 2.0 and their journey to TEFCA. Plus, Buckle shares with us a bit about how they’re approaching FHIR and what role that’s going to play for CommonWell going forward.Learn more about CommonWell Health Alliance: https://www.commonwellalliance.org/Health IT Community: https://www.healthcareittoday.com/
For Rishi Sarna, MD, Chief Clinical Officer at Backline, communication is central. He points out that communications have lagged behind everything else in medicine, and are holding back progress in patient care and the physician experience. In the video interview below, we sat down with Dr. Sarna and Jackie Rice, VP and CIO at Frederick Health, to discuss these challenges and Frederick Health’s work with the Backline team to address them.Learn more about Frederick Health: https://www.frederickhealth.org/Learn more about Backline: https://backlinehealth.com/Health IT Community: https://www.healthcareittoday.com/
Healthcare cloud solutions have become much more sophisticated, reliable, and easier to connect. Gone are the days of a single cloud instance that can support all your needs. However, managing the various cloud options can be challenging if you don’t have a thoughtful approach to it and work with great partners.At the HIMSS 2024 conference, we moderated a panel hosted by Rackspace Technology and Dell Technologies with healthcare multicloud experts and former CIOs who shared the benefits and challenges of implementing and integrating multicloud solutions in healthcare. Plus, they discussed how these models can evolve and adapt as the needs of healthcare change over time including how you can simplify your efforts to support multicloud and all of the AI solutions coming to healthcare.Learn more about Rackspace Technology: https://www.rackspace.com/strategic-alliances/dell-technologiesLearn more about Dell Technologies: https://dell.com/HealthcareHealth IT Community: https://www.healthcareittoday.com/
Anyone who has been on a hospital ward, whether as clinician, patient, or visitor, has noticed the continual din of beeps and chirps—it can drive you crazy. It’s notable that one of the simple ways Rauland‘s communication system improves the hospital experience is to reduce noise by routing alerts quietly to the person who needs to handle them.Another key benefit of using Rauland, according to Director of Product Management Joseph DeLisle, is that it checks the content of a call or alert and directs it to the right person. For instance, if the patient is just asking for a pillow, the call goes to a technician instead of a nurse. This relieves the nurses of trivial tasks and lets them “practice at the top of their licenses.”Michelle Allen, Vice President and General Manager at Rauland, says that the emerging crisis in nurse burnout and resignations is caused partly by having new administrative burdens with inadequate support from IT systems. (She cites other factors as well, such as bigger workloads, sicker patients, and safety concerns.) Hospitals are always deploying new technologies, and these often increase the burden of recording and sharing data unless they are all integrated.Learn more about Rauland: https://www.rauland.com/enHealth IT Community: https://www.healthcareittoday.com/
Grace Cordovano, PhD, Founder of Enlightening Results, co-Founder of Unblock Health, and a devoted patient advocate, says that administrative burdens and failures at data sharing affect more than clinicians and administrators: These glitches in the healthcare systems also contribute to burn-out among patients and their families.Cordovano and Colin Banas, MD, MHA, Chief Medical Officer at DrFirst, talk in this video about recent regulatory advances in data sharing and how both clinicians and patients are helped by transparency in bureaucratic areas such as prior authorization.Learn more about DrFirst: https://drfirst.com/Learn more about Unblock Health: https://www.unblock.health/Health IT Community: https://www.healthcareittoday.com/
Health care is not one single system, but multiple systems offering a bewildering variety of diagnostic and treatment options, backed by a plethora of payment systems that vary from patient. According to Krisi Hutson, Senior Director of Solutions at Availity, AI can help administrative staff from the front desk to the billing office negotiate the maze.Hutson points out that the average turnover of clinical administrative staff is 12-18 months. In this video, she lays out a typical scenario where a patient arrives for treatment and wants to know what the likely payment is. How can you expect an administrator to collect and analyze all the necessary information. That is where Availity helps.Learn more about Availity: https://www.availity.com/Health IT Community: https://www.healthcareittoday.com/
Healthcare has become a data-driven industry as the volume of data continues to grow and organizations are able to use that data to provide more personalized care. However, data alone won’t advance healthcare. New systems and processing power that can turn data into insights is the key to accelerating discoveries and improving care.At the HIMSS 2024 conference, we brought together an incredible panel hosted by AMD and Dell Technologies to discuss the ways high performance computing (HPC) is key to helping healthcare organizations solve the big challenges healthcare faces. Plus, we looked at how security has to be baked into these solutions and how the right platform can simplify your infrastructure management.Learn more about AMD: https://www.amd.com/en/campaigns/amd-and-dellLearn more about Dell Technologies: https://www.dell.com/en-us/lp/dt/industry-healthcare-itHealth IT Community: https://www.healthcareittoday.com/
According to Adeel Sarwar, Chief Technology Officer at CareCloud, doctors spend at least 20% of their clinical work time on administration. In this video interview, Sarwar and A. Hadi Chaudhry, Chief Executive Officer and President at CareCloud, talk about their use of AI, and now generative AI, to relieve doctors of this burden and achieve more face-to-face time with patients.Learn more about CareCloud: https://www.carecloud.com/Health IT Community: https://www.healthcareittoday.com/
Healthcare has always relied on data. What's changed is the explosion of data in healthcare and the availability of this data to clinicians as well as a whole host of healthcare professionals. Bringing context and meaning to this vast amount of data including unstructured health data is going to be key for every healthcare organization. We sat down with Dr. Paulo Pinho, Chief Medical & Strategy Officer at Discern Health, and Dr. Tim O’Connell, Co-founder and CEO at emtelligent, to learn more about what they're doing to contextualize data and improve processes for providers, payers, and researchers across even the most complex use cases.Learn more about emtelligent: https://emtelligent.com/Learn more about Discern Health: https://discernhealth.ai/Health IT Community: https://www.healthcareittoday.com/
Many factors make revenue cycle management (RCM) a big headache for U.S. health care providers. Aakarsh Sethi, Senior Product Manager at Infinx, lists the forms of "fragmentation" in payments: not just many different payers, but different plans with different coverage at each payer, along with pharmacy benefit managers (PBMs) and other third party managers, and rules that are constantly changing.Infinx (pronounced "in-fin-ex") works currently with more than 4,000 providers, applying machine learning to automate RCM. Stuart Newsome, VP of Marketing at Infinx, describes the company's "intelligent payer mapping," an LLM-based service that determines whether a procedure needs prior authorization, and then whether the patient's condition and symptoms meet payer guidelines. Infinx is taking a novel approach to mapping out a healthcare organization's payers to make sure the list of payers is updated properly. It's done with a multi-modal approach, where the system cascades through clearinghouse connections with payer portal automations to fill in the gaps.Learn more about Infinx Healthcare: https://www.infinx.com/Health IT Community: https://www.healthcareittoday.com/
Tombot’s AI-powered robotic puppy companion is more than just an emotional support animal, through an array of sensors it can also remotely monitor patients. The company is planning to have a beta version available soon with full production later in 2024. There were many impressive technologies and digital solutions on display at #ViVE2024, but by far the more impressive (and cutest) was the one from a company called Tombot. They have an interactive, fully automated, emotional support animal that addresses the behavioral and psychological needs of patients with Dementia.Healthcare IT Today got a preview of their robot from Tombot’s CEO, Tom Stevens, who called it an “immortal puppy”.Learn more about Tombot at https://tombot.com/ Find more great health IT content at https://www.healthcareittoday.com/
The OpenNotes Lab will bring transparency, collaboration, and innovation to the intersection of healthcare AI and patient-centered care. The Lab builds on the organization’s 15 years of advocacy and research. The Lab will apply OpenNote’s expertise in research, advocacy, and innovation to an emerging area of healthcare – AI - to ensure it enhances patient care and is not a burden on clinicians. Healthcare IT Today had the opportunity to sit down with Liz Salmi, Communications & Patient Initiatives Director at OpenNotes and Chethan Sarabu, MD, FAMIA, FAAP - Clinical Assistant Professor at Stanford University School of Medicine to learn more about OpenNotes and OpenNotes Lab.Learn more about OpenNotes at https://www.opennotes.org/ Find more great health IT content at https://www.healthcareittoday.com/
Health care payers, such as CareFirst BlueCross BlueShield, traditionally have only billing data on their patients. That's why Mo Weitnauer, chief product officer at MRO, calls clinical data "the hottest commodity" in health care.Piyush Khanna, Vice President Clinical Services at CareFirst BlueCross BlueShield, would like to store all their data in a single repository and use it for "bidirectional conversations" between the payer and providers. This can provider doctors with data at the point where the clinical decisions are being made—for instance, to perform dialysis at-home or in the clinic. Being able to bridge the data gap between payer and providers can provide tremendous benefit to patients, providers, and payers.With the help of MRO, CareFirst BlueCross BlueShield's repository covers 3,000 providers serving 1.2 members, and they think they can expand the number soon to 3.5 million. They have increased their STARS rating, and are seeking more operational efficiency by having data more quickly.Learn more about MRO: https://mrocorp.com/Health IT Community: https://www.healthcareittoday.com/
Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer feeling that you cared about them. Conveying that sense of care might be more important than solving the problem.Furthermore, every call is about patient care, even if it’s helping a staff person use their computer. That’s because they are all ultimately serving a patient.In this video, O’Connor explores service desks with Audrius Polikaitis, Chief Information Officer at UI Health, which serves several campuses at the University of Illinois. Originally, UI Health assigned tasks to multiple departments—IT, facilities, etc.—but decided they needed a “single front door” for anyone needing help. They do ask callers to distinguish between regular service and the “clinical service desk,” which mostly helps people use the EPIC EHR.Learn more about University of Illinois Health: https://hospital.uillinois.edu/Learn more about HCTEC: https://hctec.com/Health IT Community: https://www.healthcareittoday.com/
VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—"one-stop shopping" for a large range of services. To ease the user experience with these services, the company has started using generative AI for training on their platform through a tool called VBA Assist.President and CEO Mike Clayton cites their mission to "make the health care experience better for everyone" and explains some of their services: 24/7 self-service for patients, real-time chat, notifications for picking up meds or scheduling visits, risk modeling and more.Learn more about VBA: https://vbasoftware.com/Health IT Community: https://www.healthcareittoday.com/
[Sponsored] Healthcare organizations are increasingly reliant on mobile devices for daily operations. The proliferation of devices brings new challenges including loss, security risks, and a strain on IT resources. Managing those devices not only reduces risk, but also improves workflow efficiency says Dr. Daniel Siegel, CEO of NavvSystems, a company that offers a mobile device management platform.Healthcare IT Today sat down with Dr. Daniel Siegel to discuss the challenges of managing mobile devices in healthcare.Learn more about NavvSystems at https://www.navvtrack.com/ Find more great health IT content at https://www.healthcareittoday.com/
The ambient voice solution at Medvise.AI focuses on the revenue cycle. According to CEO Gautamdev Chowdary, they have trained their voice-to-text transcription on medical input and made it extremely accurate with full automation. They have also achieved 100% accuracy in billing through a few extra features.If the conversation did not provide enough information to assign the best ICD or CPT codes, the service asks a few simple questions of the doctor after the visit. The codes can then be assigned and stored in the medical record within 30 seconds.COO Sean Ross says that a doctor who does not want to take time to review the note can also request a human scribe at Medvise.AI to do the final check. He says that their goal is to "eliminate data entry."Learn more about Medvise.ai: https://medvise.ai/Health IT Community: https://www.healthcareittoday.com/
It's reasonable for a company like MRO to have a chief interoperability officer. According to their chief interoperability officer, Anthony Murray, the company has spent 22 years building tools to "exchange data seamlessly" in health care. This includes much of the healthcare data that's been locked up in free text data in many healthcare systems.In our interview with Murray, he shares some of the main challenges that healthcare has with achieving interoperability in today's environment. This includes an important focus area of MRO to be able to share data between providers and payers. Murray shares some of the solutions MRO has put in place to navigate around these challenges. Plus, he shares how healthcare standards are impacting these efforts. Murray says, standardization is improving.Learn more about MRO: https://mrocorp.com/Health IT Community: https://www.healthcareittoday.com/
Paulo Pinho, MD, Chief Medical and Strategy Officer at Discern Health, highlighted to us that analytics have to be explainable to be trusted. It's not enough to show a correlation, but to demonstrate that the clinical intervention was responsible for the improved patient outcome. Patients as well as clinicians demand explainability (also known as transparency and accountability).Ben Hsieh, Vice President of Product, says that Discern Health works with payers, providers, and Health Information Exchanges (HIE). Their service concentrates currently on care management for value-based care.Learn more about Discern Health: https://discernhealth.ai/Health IT Community: https://www.healthcareittoday.com/
Today marks a pretty significant milestone for our team: 500 episodes of the Healthcare IT Today Interview series! To celebrate we have a special treat for you, a chat with John Lynn, Colin Hung, and Brittany Quemby.
What started as a blog based largely around articles and our founder John Lynn's experience in the healthcare IT industry, has grown into a vast array of knowledge provided by experts from across the industry and the world, as well as a few of our own experts using a variety of media to include articles, videos, and podcasts.
Listen to learn more about the history of the podcast, some of John, Colin, and Brittany's favorite memories, the impact they have seen from the interviews, and some teasers of what the future may hold for the podcast.
Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.
MediQuant has been providing health data management and active archiving since 1999. In this video, CEO Jim Jacobs describes how they seek “one patient, one record” so that providers have complete and accurate data for the patients they serve.In addition to fulfilling organizational needs such as compliance and enhanced patient care, Jacobs believes that preserving data from legacy systems has wide-reaching benefits. For instance, one customer is using AI to process ten years’ worth of data to prove that a denial of treatment was unwarranted.But providers struggle because many have more than a thousand systems holding data, and find themselves with even more redundant systems after mergers or acquisitions. Decommissioning systems is a complex task, while systems that are overlooked are at risk of breaches.Learn more about MediQuant: https://www.mediquant.com/Health IT Community: https://www.healthcareittoday.com/
In this intriguing video, important advances in transparency of health care prices are explained by Mark Galvin, Founder, President and CEO at TALON at the HCAA conference in Las Vegas.Two “watershed moments” have been overlooked by most people, while media coverage focuses on other things such as the No Surprises Act.Learn more about TALON: https://talonhealthtech.com/Health IT Community: https://www.healthcareittoday.com/
One of the hottest topics in healthcare and particularly at the HIMSS 2024 conference is ambient clinical voice. We haven't seen this much universal interest in a health IT product since the government offered $36 billion in stimulus money for EHR software. However, this feels very different since healthcare organizations are evaluating ambient clinical voice solutions on their merit versus chasing government money. They're doing this because the benefits of this technology are so impactful on doctors and patients.While at the conference, I had a chance to sit down with Saurabh Singh, VP of Sunoh, and Rakhee Langer, VP of Sunoh.ai, to learn more about how Sunoh.ai has progressed since we last did an overview video of their solution. They share with us some interesting perspectives on how ambient listening is changing the healthcare landscape. Plus, they share some great stories from their end users who are using the product including one where a doctor is able to get home early to their family. These stories illustrate the impact of this solution.Learn more about Sunoh: https://sunoh.ai/Healthcare IT Community: https://www.healthcareittoday.com/
Interoperability is not just about exchanging clinical data from an EHR; it is a potential game-changer for the financial side of healthcare too. A seamless transfer of data in the revenue cycle process results in optimal reimbursement, reduced administration costs, and fewer surprises for patients. Healthcare IT Today sat down with Juli Forde Smith, Director of Strategic Partnerships at ZOLL Data Systems and Erica Gregory, Senior Vice President at Netsmart to discuss interoperability for revenue cycle management (RCM). Learn more about ZOLL Data at https://www.zolldata.com/ Learn more about Netsmart at https://www.ntst.com/ Learn more about Inovalon at https://www.inovalon.com/Find more great health IT content at https://www.healthcareittoday.com/
We've written a number of articles on the Nuance DAX (now called Nuance DAX Copilot aligning with Microsoft's Copilot) ambient clinical voice solution. Nuance and Microsoft recently announced that DAX Copilot was going to be fully embedded in Epic's Haiku and Hyperdrive to provide Epic users easy access to the DAX copilot solution. Peter Durlach, who was with Nuance a long time and is now CVP, chief strategy officer, Microsoft Health and Life Sciences, describes the benefits of the integration in this video, with a focus on their integration and partnership with Epic.Learn more about Nuance: https://www.nuance.com/healthcare.htmlHealth IT Community: https://www.healthcareittoday.com/
Many of us look forward to digital interactions in health care that work as simply as a retail sale or airline reservation. Don Rucker, MD, chief strategy officer at 1upHealth, shows us in this video how current regulations and FHIR standards will actually make that happen.In a fast-paced exchanged with John Lynn of Healthcare IT Today, Rucker covers regulations and evolving data exchange standards that foster interoperability and data analytics. “The real point of interoperability is continuous, real-time computing,” according to Rucker. He points out that not just payers, but some employers, are demanding access to claims information in order to run analytics.Learn more about 1upHealth: https://1up.health/Health IT Community: https://www.healthcareittoday.com/
A clinical trial can cost hundreds of millions of dollars, and one of the major contributors to costs is recruiting and keeping human subjects. According to Dr. Raviv Pryluk, PhD, CEO and co-founder at PhaseV, machine learning can cut the number of subjects by 30 to 50 percent. In this video, he describes other ways that AI can make drug development more efficient.Learn more about PhaseV: https://phasevtrials.com/Health IT Community: https://www.healthcareittoday.com/
Will governments regulate the use of AI in healthcare? And if they do, what restrictions or guardrails would likely be put into place? Caleb Williamson, State Public Policy Counsel at the Connected Health Initiative gives us the inside scoop.Learn more about the Connected Health Initiative at https://connectedhi.com/Find more great health IT content at https://www.healthcareittoday.com/
There are many books about design, but a recent book by Craig Joseph, MD and Jerome Pagani, Designing for Health: The Human-Centered Approach, applies design principles to EHRs and to IT systems in general. In this video, Dr. Joseph, chief medical officer at Nordic, explains some of the experiences and achievements that lay behind the book.Learn more about Nordic: https://www.nordicglobal.com/Designing for Health: The Human-Centered Approach: https://amzn.to/3uJkmWLHealth IT Community: https://www.healthcareittoday.com/
The team at St. Joseph’s Health System in NJ implemented computer assisted professional coding (CAPC) to streamline their revenue cycle management processes. The resulting improvements are helping the organization be more resilient in these challenging times.Dr. Beth Kushner, Chief Medical Information Officer at St. Joseph's, recent sat down with Healthcare IT Today to discuss the revenue cycle management (RCM) improvements her team has made.Learn more about St. Joseph's at https://www.stjosephshealth.org/Learn more about AGS Health at https://www.agshealth.com/Find more great health IT content at https://www.healthcareittoday.com/
DeepScribe is dedicated to creating medical notes that are not just accurate, but have a human feel that reflects the individual physician’s style. Matthew Ko, cofounder and president, COO, explains in this video how they developed a highly customizable and accurate ambient voice solution.Learn more about DeepScribe: https://www.deepscribe.ai/Health IT Community: https://www.healthcareittoday.com/
The latest report from Panda Health reveals that patient self-scheduling is a top priority for hospital leaders and adoption is expected to double by 2025. At the other end of the spectrum are chatbots where ROI is considered murky.The Digital Health Tipping Point report by Panda Health provides key insights into the value that healthcare leaders see in digital health technologies. The report’s findings give a clear indication where investments are likely going to be made and where they may be scaled back. To get the inside scoop on the report, Healthcare IT Today sat down with Ryan Bengtson, President and COO at Panda Health. Learn more about Panda Health at https://panda.health/ Download the Digital Health Tipping Point Report at https://panda.health/news/the-digital-health-tipping-point/ Find more great health IT content at https://www.healthcareittoday.com/
Tom Herzog, chief operating officer of Netsmart, says that “digitization has always been about entering data into the system” and that users are asking, “What does the system do for me?” It’s time to “aggregate” that data and get a million “second opinions.”Matthew Arnheiter, senior vice president of innovations, described Netsmart’s project with the Missouri Behavioral Health Council (MBHC) to use predictive analytics and identify people at risk of suicide. Their AI system ingested data across the “silos” of more than 30 behavioral health providers and other sources, such as death certificates of those who took their own lives. Using this data, clinicians could hook up with people in the ER and make sure they had a primary care provider to return to. The results were not only fewer ER visits, but more access to care.Learn more about Netsmart: https://www.ntst.com/Health IT Community: https://www.healthcareittoday.com/
This video presents the current and upcoming features of the ambient clinical voice solutions from Innovaccer, notably its InScribe analytics tool. It is currently offered in ambulatory settings and integrates with major EHRs.According to Abhinav Shashank, CEO and co-founder, the chief differentiating factor of InScribe comes from its integration with other systems: clinical, claims, and labs data. Dr. David Nace, chief medical officer, says that the tool draws on a “holistic, 360-degree” patient record and goes far beyond basic SOAP notes, able to produce the much more complex initial notes and consult notes. Referrals and orders can be done as part of the workflow.Learn more about Innovaccer: https://innovaccer.com/Health IT Community: https://www.healthcareittoday.com/
UiPath has been expanding the scope of automation for years, most recently by applying generative AI, In this extensive interview Jason Warrelmann, Global Director of Healthcare, describes many of the current and future areas ripe for automation. Beyond the details, the video is well worth watching for Warrelmann’s vision of how automation can extend into new areas of health care to relieve burdens on clinicians and administrators.Learn more about UiPath: https://www.uipath.com/Health IT Community: https://www.healthcareittoday.com/
In this short video, Livia Robic, Product Manager BeamO at Withings, introduces their new BeamO device, which is awaiting regulatory approval and will probably be released at the end of 2024.BeamO introduces a new “multiscope category” of device. It combines a thermometer, EKG monitor, pulse oximeter, and stethoscope. Using these four components, the device should be useful in a wide range of situations ranging from postoperative recovery to behavioral change.Learn more about Withings: https://www.withings.com/us/en/Health IT Community: https://www.healthcareittoday.com/
Physical therapists have unique needs for an ambient clinical voice solution. They are constantly walking about the floor, chatting with different patients and watching how many reps and sets they do. Comprehend PT uniquely meets the PT’s needs and allows the therapist to create notes in their particular tone and style just by speaking while they work. The inputs are called “mini brain dumps” by CEO Jake Michalski.In this video, Michalski takes us in our imagination to a PT setting. The therapist carries a phone in their pocket, speaking whenever a patient completes an exercise. Both intakes (longer and more detailed) and routine PT visits are handle. The AI can also recognize and filter out idle chat that PTs and patients often have about vacations, children, and so forth.Learn more about Comprehend PT: https://comprehendpt.ai/Health IT Community: https://www.healthcareittoday.com/
Envision Radiology wanted more control over how healthcare information was shared so they could focus on delivering outstanding patient experience and outcomes. With DataFirst’s Silverback platform and close partnership, they achieved their goal. At the 2023 Annual RSNA Conference (RSNA23), Healthcare IT Today arranged for an exclusive interview with Beau Jones, President & CEO at DataFirst and Jeff Emery, CIO/CTO at Envision Radiology to learn more about their deep collaboration. Learn more about Envision Radiology at: https://www.envrad.com/ Learn more about DataFirst at: https://www.datafirst.com/ Find more great health IT content at https://www.healthcareittoday.com/
For decades KLAS Research (KLAS) has been a go-to resource for healthcare IT research that helps organization make informed technology decisions. Their traditional audience has been IT buyers at healthcare organizations which they continue to serve well. However, KLAS has smartly recognized the need to expand beyond this audience to include other healthcare stakeholders. Over the past several years, the company has begun to offer content designed specifically to talk to clinicians about healthcare IT. More importantly KLAS, has incorporated the perspectives from this important stakeholder group into their research reports.Healthcare IT Today spoke with Adam Gale, Co-Founder & CEO at KLAS about their focus on patients. Learn more about KLAS Research at https://klasresearch.com/ Find more great health IT content at https://www.healthcareittoday.com/
IT compliance and automation pose both risks and opportunities for healthcare organizations.Done poorly, it can cost a healthcare organization a lot of money, reputation, and trust with patients. Done well, healthcare organizations can work more efficiently, reduce compliance risk, and improve patient and staff experience.Our recent panel of experts discussed how the latest technology and AI can be used to improve IT compliance and leverage automation effectively. Watch their entire discussion to learn simple techniques that don’t get enough attention like automating email signatures, HIPAA risk assessments, routing faxes automatically, and much more.Learn more about Exclaimer: https://exclaimer.com/Health IT Community: https://www.healthcareittoday.com/
The Office of the National Coordinator (ONC) keeps releasing new rules to address the urgent need for data exchange. The Trusted Exchange Framework and Common Agreement (TEFCA) was followed recently by the Health Data, Technology, and Interoperability: Certification Program Updates, Algorithm Transparency, and Information Sharing (HTI-1) Final Rule. In this video, Jill DeGraff, Senior Vice President, Regulatory at b.well Connected Health goes deeply into these new rules and explains their value as well as the demands they place on health care systems.Learn more about b.well Connected Health: https://www.icanbwell.com/Health IT Community: https://www.healthcareittoday.com/
According to Saurabh Singh, VP of Sunoh, the success of ambient clinical voice depends on much more than the accuracy of the recording. Sunoh "checks the boxes" when it comes to meeting the needs of physicians' workflows and differences.Sunoh's solution can take input from many different sources: mobile devices, and laptop or desktop computers. This makes it easy to deploy in different rooms and settings.At the end of a clinical session, Sunoh generates a structured note tailored to the EHR within 30 to 60 seconds. Note generation is fully automated. The doctor can edit the note manually or using voice detection, and the results are fully integrated into the EHR. (They currently support eClinicalWorks, but are working with other vendors to support more EHRs.)Learn more about Sunoh.ai: https://sunoh.ai/Health IT Community: https://www.healthcareittoday.com/
Speke is a premium service that provides scribal services to clinicians. While many companies boast of creating clinical notes purely through natural language processing and AI, Speke leverages ambient clinical voice together with human scribes to create a higher quality note for the clinician.Executive Vice President Vadim Khazan justifies the choices made by Speke, which is part of the company ScribeAmerica, by posing a trade-off. Despite "staggering advances in natural language processing," AI-generated notes are rarely correct in all details and sometimes have major lapses. Thus, the doctor has to spend more time correcting the note than with a well-trained human scribe.Learn more about ScribeAmerica: https://www.scribeamerica.com/speke/Health IT Community: https://www.healthcareittoday.com/
When most of us think of modular buildings, we picture those trailer-like structures on construction sites – the ones with panel walls and the electrical wire that dangles outside. Modern modular buildings are a far cry from those flimsy seventies-era trailers. Modern modular buildings are marvels of technology and engineering. To learn more, Healthcare IT Today went to visit Fero International, a company that fabricates advanced modular buildings for the healthcare, education and municipal markets. We sat down with Fero’s CEO, Sabrina Fiorellino to learn more. Learn more about Fero International at: https://ferointl.com/ Find more great health IT content at https://www.healthcareittoday.com/Disclosure: Colin Hung advises Fero International through ventureLAB, a non-profit Canadian innovation hub.
Stephanie Lahr, MD, CHCIO and president of Artisight, envisions a future where every hospital room hosts a camera and speaker in order to support two-way video. Hospitals are using Artisight's capabilities for remote support of nurses, but they are expanding to other disciplines as well.When you leverage nurses at the bedside and others watching over video, each can focus on different aspects of care. The physically present nurse has more time to spend with the patient. Although this practice may seem like it requires more staff, Lahr says they've found that splitting the work saves time.Learn more about Artisight: https://artisight.com/Health IT Community: https://www.healthcareittoday.com/
This far-ranging video examines the current uses and future prospects for AI through the eyes of two experts from UST: Adnan Masood, PhD, Chief AI Architect, and Anand Nair, Head of Healthcare Payer.Masood pointed out that there is little point to regulating research and development in AI, because the rules tend to miss the point and impose unnecessary burdens. However, regulating the application of AI is useful, and Masood would like to see more of it. Singapore has led the way with regulation, and the EU is “moving fast.”He mentioned positively a recent AI risk management framework (RMF) from NIST as a step making AI more fair, safe, and explainable.Learn more about UST: https://www.ust.com/Health IT Community: https://www.healthcareittoday.com/
One could say that Amazon.com launched the modern computing era when it released Amazon Web Services more than 17 years ago. In this video, we learn about the company’s focus on health care during the past nine years from Dr. Angela A. Shippy, Amazon Web Services’ Clinical Innovation Lead for Healthcare and Senior Physician Executive at the AWS re:Invent conference.Complex analytics, such as machine learning, require a lot of compute resources. Shippy points out that once you go into the cloud, you have these “tools at your fingerprints.” She says that some clinical sites use predictive analytics on AWS to determine what staff and supplies they need at each shift.Learn more about AWS: https://aws.amazon.com/health/Health IT Community: https://www.healthcareittoday.com/
What does patient-centered mean for a radiology practice? For Raleigh Radiology it means providing patients with the convenience, control, and access they are expecting. Their team chose PocketHealth to accelerate their patient-centricity efforts. Healthcare IT Today sat down with Frank Manole, Chief Operating Officer at Raleigh Radiology and Rishi Nayyar, Co-Founder & CEO of PocketHealth to learn more about their collaboration and how they are improving the patient journey.Learn more about Raleigh Radiology at https://www.raleighrad.com/Learn more about PocketHealth at https://www.pockethealth.com/Find more great health IT content at https://www.healthcareittoday.com/
Few people want to think about their health all the time, but many of us step on a scale every morning. Antoine Robiliard, vice president of Withings Health Solutions, explores the tensions of this interaction and the potential for making positive changes in patient lives in this video.Withings's scales measure much more than weight: some can also report BMI, body composition, and electrochemical skin conductance, which helps diagnose the neuropathies and foot ulcers that are common in people with diabetes. The Body Pro includes a cellular connection so that it can be used by people who lack WiFi connections and mobile phones. And the new Body Pro 2 connects the patient with their health care provider, offering the provider means to understand the patient better and engage with them to improve health. The Body Pro 2 has a diabetes module, and more modules are expected to cover other health conditions.Learn more about Withings Health Solutions: https://withingshealthsolutions.com/Health IT Community: https://www.healthcareittoday.com/
Another area where we haven't enabled pharmacists has to do with pharmacy interoperability. While almost every pharmacy out there now supports ePrescribing, the healthcare industry has fallen short when it comes to ensuring that pharmacists have full access to all of the prescriptions that have been filled for a patient. This puts patients into the untenable position of filling all their prescriptions at one location which can mean paying more for the same prescriptions or patients filling their prescriptions at multiple locations and the pharmacist doesn't know about all the prescriptions a patient has filled.This was one of the many important topics I discussed with Cam Deemer, CEO at DrFirst, and Pooja Babbrah, Practice Lead, Pharmacy & PBM Services at Point of Care Partners, in a recent interview with Healthcare IT Today. In our discussion, we talk about early approaches to ePrescribing and how those efforts have led us to where we are at today including pharmacy interoperability (or lack thereof). Babbrah and Deemer have been on the front lines of these efforts and share important perspectives on what is changing now that has them hopeful for the future of ePrescribing and pharmacy interoperability.Babbrah had also just attended the ONC Annual meeting and shares with us how ONC's interoperability and efforts to stop information blocking are going to impact medication sharing. She pointed out that ONC choosing to include a session on pharmacy interoperability and the fact that it was well attended were good steps forward in recognizing the importance of sharing medication data including with the pharmacy.Learn more about DrFirst: https://drfirst.com/Learn more about Point of Care Partners: https://www.pocp.com/Health IT Community: https://www.healthcareittoday.com/
NextGen Healthcare is taking a methodical approach to AI and deploying it in places based on customer demand and where it will have maximum positive impact. Right now, that means using ambient clinical voice to generate SOAP notes. The company is also delivering more mobile capability to enable street medicine. In an exclusive interview with Healthcare IT, David Sides, Chief Executive Officer and Dr. Robert (Bob) Murry, Chief Medical Officer at NextGen Healthcare (NextGen) sat down to explain their AI strategy, their view on AI in healthcare, and their plans to support customers with street medicine programs. We caught up with them at their 2023 User Group Meeting (#NextGenUGM23) in Orlando Florida. Learn more about NextGen at https://www.nextgen.com/Find more great health IT content at https://www.healthcareittoday.com/
Equipped with NextGen Healthcare’s mobile application and other tech, Neighborhood Health, an FQHC in Nashville TN, is bringing care to the streets of the city - literally. Learn more about this grassroots approach to meeting patients where they are. Healthcare IT Today caught up with Anthony Villanueva, the CIO of Neighborhood Health after he presented at the NextGen User conference. Together with Dr. Ebony Funches from Venice Family Clinic, Villanueva shared insights and strategies for street medicine programs. Learn more about Neighborhood Health at https://www.neighborhoodhealthtn.org/ Find more great health IT content at https://www.healthcareittoday.com/
At the 2023 NextGen Healthcare User Group Meeting (#NextGenUGM23), Healthcare IT Today had the opportunity to speak with Sri Velamoor, Chief Growth & Strategy Officer. We wanted to learn more about the company’s AI plans and what the initial reaction has been to their AI-powered ambient clinical voice solution called Ambient Assist.Learn more about NextGen Healthcare at https://www.nextgen.com/Find more great health IT content at https://www.healthcareittoday.com/
Started in 2018, Abridge now offers analytical generative AI to more than 55 specialties and many languages. In this video CEO and co-founder Shiv Rao, MD discusses their approach to quality, and how they can help with clinical notes, ordering, coding billing, and other aspects of health care using ambient clinical voice.Learn more about Abridge: https://www.abridge.com/Health IT Community: https://www.healthcareittoday.com/
Wolters Kluwer Health offers a service called UpToDate, consulted by doctors around the world to help their clinical decision making. In this video, chief medical officer Peter Bonis explains how they are adding a large language model (LLM), the technology currently popular in generative AI. Bonis also offers a broad overview of trends in digital health.Learn more about Wolters Kluwer Health: https://www.wolterskluwer.com/en/healthHealth IT Community: https://www.healthcareittoday.com/
Corti offers AI-based, ambient clinical voice support for physicians and nurses. Because the solution is fully automated and works in real-time, it can make recommendations during a patient interview, such as suggesting extra questions to ask or the direction for further investigations and treatment.The tool can take input from a local microphone and display its recommendations on the clinician’s computer screen or device. The clinician has control over the amount of intervention the solution provides. It can also generate notes, suggest coding, and do other tasks for the clinician.In this video, co-founder and CTO Lars Maaløe explains the research that went into their predictive modeling, and how they designed their models, update them for new specialties and use cases, and continuously improve quality. He stresses that the clinicians don’t have to adapt their previous ways of working to use the technology, which forms “the shell around their workflow.”Learn more about Corti: https://www.corti.ai/Health IT Community: https://www.healthcareittoday.com/
CareSTL Health has to conserve resources. As a federally qualified health center (FQHC) in St. Louis, MO, CareSTL Health serves people with no insurance. Patients often have trouble getting access to health cares services, suffer from serious illnesses, and need a lot of reassurance and communication to establish trust. Analytics in their eClinicalWorks EHR helps this front-line organization in several ways, according to Chief Medical Officer Hari Nallapaneni, M.D. Watch this interview with Hari Nallapaneni MD, for more details about this FQHC and its approach to healthcare for the most needy.Learn more about CareSTL Health: https://carestlhealth.org/Learn more about eClinicalWorks: https://www.eclinicalworks.com/Health IT Community: https://www.healthcareittoday.com/
The next public health pronouncement or clinical treatment might emerge from synthetic data: rows of totally invented people that contain no real data but reflects the actual characteristics of a population such as race, gender, and medical conditions.Synthetic data plus large language models (LLMs), which lie at the base of current generative AI, provide "the world's most powerful research assistant" in the words of Josh Rubel, chief commercial officer for MDClone. This video contains a wide-ranging discussion between Rubel and interviewer John Lynn about the current applications and future possibilities of synthetic data, LLMs, and generative AI.Learn more about MDClone: https://www.mdclone.com/Health IT Community: https://www.healthcareittoday.com/
Sun Life Health, a Federally Qualified Health Center (FQHC) near Phoenix, Arizona, is leveraging their eClinicalWorks EHR platform to persuade patients to get the care they need. By closing these care gaps, not only are they better serving the community, Sun Life Health is also able to secure more federal funding.Learn more about Sun Life Health: https://www.sunlifehealth.org/Learn more about eClinicalWorks: https://www.eclinicalworks.com/Learn more about Healow Insights: https://www.healowinsights.com/Health IT Community: https://www.healthcareittoday.com/
MRO wants to make the exchange of data between providers and payers more frictionless. They have developed new solutions that cater to this payer-provider interface. By bridging this data gap, MRO aims to enhance trust between providers and payers. Recently, the company announced the release of new solutions aimed at improving the flow of data between provider organizations and payers - Payer Hub, and Payer Exchange. To find out more, Healthcare IT Today sat down with Matt Wildman, Chief Commercial Officer at MRO. Learn more about MRO at https://mrocorp.com/ Find more great health IT content at https://www.healthcareittoday.com/
Dr. Michael Blackman, Chief Medical Officer at Greenway Health always has his finger on the pulse of healthcare. Right now, he is keeping his eye on the HTI-1 rule from the ONC, the pace of change in healthcare, and how AI is deployed. Healthcare IT Today caught up with Dr. Blackman at the 2023 MGMA Leaders Conference in Nashville. We wanted to get his thoughts on the top challenges facing healthcare right now.Learn more about Greenway Health at https://www.greenwayhealth.com/ Find more great health IT content at https://www.healthcareittoday.com/
Axia Women’s Health is on a mission to provide top-tier care for women. To achieve their goal, they are proactively streamlining internal processes and optimizing their EHR to reduce physician workload. The result is more personalized encounters and improved patient experiences. Here is how they did it.Learn more about Axia Women’s Health: https://axiawh.com/Learn more about eClinicalWorks: https://www.eclinicalworks.com/Health IT Community: https://www.healthcareittoday.com/
The demand for ambient clinical voice solutions is gaining momentum and the market is quickly filling with vendors. Microsoft Nuance has been providing healthcare voice solutions for over two decades. How is the company leveraging that experience? Healthcare IT Today caught up with Peter Durlach, Chief Strategy Officer at Microsoft Life Sciences and Health to learn more about their ambient clinical voice solution. Durlach is responsible for developing and advancing Microsoft’s healthcare strategy which includes Nuance Communications which Microsoft acquired in 2022. Durlach was an executive at Nuance for over 15 years. Learn more about DAX Copilot at https://www.nuance.com/healthcare/ambient-clinical-intelligence/explore-dax-for-clinicians.htmlFind more great health IT content at https://www.healthcareittoday.com/
Mutuo Health Solutions serves the Canadian market with automated clinical note generation (ambient clinical voice as it is often called), and plans to enter the U.S. market or international markets are in the works. In this video, co-founder and CEO Noah Crampton, MD, describes the company's service and its success so far.Mutuo has enhanced the standard natural language processing to make it more accurate, such as by integrating clinical knowledge tuned to the 33 medical disciplines they currently support.Learn more about Mutuo Health Solutions: https://mutuohealth.com/Health IT Community: https://www.healthcareittoday.com/
According to Manny Krakaris, CEO of Augmedix, this company has led the field of medical notes over the past 11 years from human scribes to full automation. To heighten accuracy, they use a combination of the most modern technologies.The transcript of the conversation is fed into a typical large language model (LLM) used by generative AI. But Augmedix has also analyzed more than 500 medical complaints brought by patients to create other data models. They apply both the LLM and the structured data model from their analysis to each transcript in their Augmedix Go service. The use of both modles produces more accuracy and eliminates most oddities (known as "hallucinations" in the AI field). If the two models disagree on an interpretation. the user interface flags the conflict so the doctor can check them.Learn more about Augmedix: https://augmedix.com/Health IT community: https://www.healthcareittoday.com/
Healthcare organizations need more than a standard content management system for their websites. They need something tailored to the unique reality of back-end health IT systems and patient expectations. 314e has developed a new platform to address this need. Swaay.Health sat down with Alok Sharma, Chief Operating Officer at 314e to explore the launch of their new Practifly content management system. Sharma shed light on the challenges faced by healthcare marketers and how PractiFly aims to revolutionize patient experiences by addressing integration issues and enhancing the overall user journey on hospital websites.Learn more about 314e at https://www.314e.com/Find more healthcare marketing stories at https://swaay.health
Adoption models, which are very popular in computing and organizational change, define stages for the adoption of a process or technology and helps organizations determine which stage they’re at: piloting, early adoption, true integration into business practices, etc.After conducting in-depth research with health system finance leaders across the country, FinThrive realized there was a significant market need for an adoption model that could show the impact of technology on RCM. Their vision is for healthcare organizations to improve revenue cycle management efficiencies in the same way EHRs over the past 15 years have improved clinical processes.Check out this video interview with FinThrive’s VP of Portfolio Marketing Jeff Becker and Chief Innovation Officer John Yount to learn more.Learn more about FinThrive: https://finthrive.com/Health IT Community: https://www.healthcareittoday.com/
Managing health data is no longer as simple as archiving it for the odd retrieval by a clinician down the road. Today, health data is a strategic asset. Mining that data can lead to critical operational and clinical insights. Plus the data itself is critical to the creation of AI engines and machine learning algorithms. To manage health data properly, healthcare organizations need to think differently about data storage.Healthcare IT Today recently sat down with Josh Gluck, VP of Global Vertical Alliances & Solutions at Pure Storage and Jon Kimerle, Global Healthcare Alliances at Pure Storage. We discussed the changing requirements for data storage in healthcare and how risky it can be to leave it in passive legacy archive systems.Learn more about Pure Storage at: https://www.purestorage.com/Find more great health IT content: https://www.healthcareittoday.com/
Talkiatry is a telemedicine service connecting psychiatrists with patients suffering from depression, bipolar disorder, substance abuse, and other common mental health and behavioral problems. This market is an especially complex area of health care for many reasons. In this video, CEO Robert Krayn talks about how Talkiatry addresses the needs of patients by leveraging their eClinicalWorks EHR platform.Learn more about Talkiatry: https://www.talkiatry.com/Learn more about eClinicalWorks: https://www.eclinicalworks.com/Health IT Community: https://www.healthcareittoday.com/
Patient portals and digital patient engagement stymie many healthcare providers, especially small ones with few resources. Community Health Alliance (CHA) a Federally Qualified Health Center (FQHC) serving 27,000+ patients in Reno, Nevada, is using an old-school way to encourage use of its online patient portal - by having in-person conversations about it.Healthcare IT Today sat down with Carlos Aros, Director of Operations at Community Health Alliance to find out how they are driving the adoption of and engagement their patient portal.Learn more about Community Health Alliance: https://www.chanevada.org/Learn more about eClinicalWorks: https://www.eclinicalworks.com/Health IT Community: https://www.healthcareittoday.com/
The evolution of Health Information Management (HIM) professionals has been remarkable. They are no longer paper pushers (literally) and are now stewards of healthcare data. Jennifer Mueller, President of the American Health Information Management Association (AHIMA), sees a bright future for the HIM industry.Healthcare IT Today sat down with Jennifer Mueller, AHIMA President and the Vice President & Privacy Officer at the Wisconsin Hospital Association Information Center (WHAIC) to the explore the past, present, and bright future of HIM professionals. We caught up with her at the 2023 American Health Information Management Association annual conference (AHIMA23).Learn more about AHIMA at https://www.ahima.org/ Learn more about Wisconsin Hospital Association Information Center at https://www.whainfocenter.com/ Find more great health IT content at https://www.healthcareittoday.com/
Redrick Technologies has found success with their cutting-edge radiology workstations by constantly listening to and incorporating customer feedback. The entire organization is committed to user-driven design. Learn how they do it. Healthcare IT Today recently visited Redrick Technologies in London, Ontario, to explore their cutting-edge radiology workstations. Redrick's unique approach involves constantly listening to and incorporating customer feedback. The company is a shining example of user-centric design. Their many happy customers are proof that this is not only helps them stand out in a competitive market, but also ensures they remain ahead of their competitors in terms of product design.While onsite, we had the chance to sit down with:• Greg Patrick, Founder and President; • Josh Patrick, Director of Sales; and• Steve Reinecke, Director of Business Development…to learn more about their success. Learn more about Redrick Technologies at https://www.redricktechnologies.com/ Find more great health IT content at https://www.healthcareittoday.com/
The 2023 MGMA Leaders Conference, a gathering of healthcare professionals from medical practices, showcased new innovative approaches to addressing industry challenges. Healthcare IT Today caught up with Ron Holder, Chief Operating Officer at MGMA, to delve into the pressing issues facing the sector and the impact of the new approaches taken by the organization at their annual conference to bolster engagement. Learn more about MGMA at https://www.mgma.com/Find more great health IT content at https://www.healthcareittoday.com/
At the recent CHIME Fall Forum conference, I had a chance to sit down with Ray Lowe, SVP and CIO at AltaMed, and Bill Lewkowski, Vice President of Strategic Client Services at HCTec, to learn more about their experience with the Epic Gold Stars program. AltaMed had recently been awarded the level 9 milestone and we wanted to learn more about what it took to get their organization to level 9 and some of the details of how HCTec helped them through the process.Learn more about AltaMed: https://www.altamed.org/Learn more about HCTec: https://hctec.com/Health IT Community: https://www.healthcareittoday.com/
Yosi Health offers a full suite of virtual patient intake services that lets patients fill out forms and complete their intake before they come in for clinical visits, online self-scheduling of appointments, two-way text communication, billing, patient surveys, telehealth and more. In a recent video interview with CEO Hari Prasad, he describes how they have overcome the traditional barriers to patient self-scheduling and other insights into their unique approach to the patient intake process.Watch the video for more details about Yosi Health's implementation of a "true digital front door," their text messaging system, how they improve the patient experience while reducing staff burnout, and future plans.Learn more about Yosi Health: https://yosi.health/Health IT Community: https://www.healthcareittoday.com/
Patients, regulators, and payers are insisting on data exchange in health care. But despite the availability of FHIR and of APIs from many vendors, interoperability is often described as “difficult" and “not frictionless” according to Loyd Bittle, CEO and Founder at Innovar Healthcare. It takes a real expert with the right connections to make interoperability a reality for healthcare organizations.Innovar Healthcare, therefore, focuses on converting patient records between different formats and vendors and getting the patient data where it needs to go. State HIEs, which must deal with a bewildering assortment of formats, are important clients that need help solving that last mile. Innovar Healthcare also branched out to help labs with data sharing when COVID-19 hit, and now is working more and more with digital health companies who have similar data sharing problems.Learn more about Innovar: https://www.innovarhealthcare.com/Health IT Community: https://www.healthcareittoday.com/
Is it possible to implement solutions that benefit both patients and clinicians?At the HLTH 2023 conference, this was the exact question we asked Patches Seely, MBA, BSN, RN, EVP of Clinical Solutions at Carenet Health. Seely and Carenet Health have an interesting perspective on this topic since their goal is to “Modernize Healthcare Engagement.” Carenet Health works to do this for health plans, providers, and even employers. Plus, Seely is bringing a unique clinical perspective to their products as a nurse herself.Check out our interview with Patches Seely from Carenet Health to learn more about how the right engagement solutions can benefit both patients and clinicians.Learn more about Carenet Health: https://carenethealthcare.com/Healthcare Marketing Community: https://swaay.health/
To learn more about how Adventist Health is working with HCTec to handle application management of their Epic EHR and a recent Epic EHR Go-Live, we sat down with Jennifer Stemmler, Chief Digital and Information Officer at Adventist Health, and Bill Lewkowski, Vice President of Strategic Client Services at HCTec. Stemmler shares with us some of the challenges Adventist Health faced when they decided to work with HCTec for their Epic application management. Plus, she talks about what she and her team consider the key areas of success and how they measure the success of projects like this.Learn more about Adventist Health: https://www.adventisthealth.org/Learn more about HCTec: https://hctec.com/Health IT Community: https://www.healthcareittoday.com/
In this video interview, Jessica Beegle, Senior Vice President, Chief Innovation Officer at Lifepoint Health, dives into more details of their data aggregation project and how they worked to embrace many of the modern technologies available today and overcome some of the challenging realities that are faced by large healthcare delivery networks. We also ask Beegle to share what kind of problems they were looking to solve by aggregating their data into one space. Beegle shares how it's not just enough to aggregate your data. You have to do the work to make that data actionable.In order to ensure the data was trusted, Lifepoint Health turned to Clinical Architecture to ensure the data transfer was done in a way that protected and even improved the quality of the data and mapped that data to a common standard. What surprised Beegle was how quickly Clinical Architecture was able to reconcile and store all of the data they wanted transferred from Lifepoint Health's various systems. Charlie Harp, CEO at Clinical Architecture commented that he loved working with Lifepoint Health because they had a real vision for what they wanted to do with the data to improve the lives of patients and doctors. They weren't just transferring data to transfer data.Learn more about Lifepoint Health: https://lifepointhealth.net/Learn more about Clinical Architecture: https://clinicalarchitecture.com/Health IT Community: https://www.healthcareittoday.com/
Adrian Jennings, chief product officer of Cognosos, says that traditional real-time location services (RTLS) fail their clients. Either the services are so expensive that they're not deployed widely enough, or they're cheap but inaccurate. For instance, they might indicate that something is in the right room when it's actually in a hallway in back.Cognosos takes a different approach. There's no need for a nurse to consult a device and ask where they can find a wheelchair or suction pump. "The goal is to blend into the background—everything just works."Learn more about Cognosos: https://cognosos.com/Health IT Community: https://www.healthcareittoday.com/
Two OntarioMD directors shed light on the evolving landscape of EMRs and the state of interoperability. Their unique perspective as key figures in Ontario's healthcare technology field offers valuable insights into the trends and challenges facing the industry.Aidan Lee, Director of the Certification Program at OntarioMD, and Matt LaDuke, Director of Products, Integrations, and Service Management, shed light on the evolving landscape of electronic medical records (EMRs) and the state of interoperability in the healthcare sector. Their unique perspective as key figures in Ontario's healthcare technology field offers valuable insights into the trends and challenges facing the industry.Learn more about OntarioMD at https://www.ontariomd.ca/
The term “digital front door” is defined differently by each healthcare organization. Some see it as everything up to the point where a patient books an appointment. Others extend the definition to include all the post-appointment interactions.Swaay.Health sat down with Jeff Stewart, Vice President of Strategic Marketing at CHRISTUS Health to explore various aspects of the digital front door, including how they define that term, what Marketing’s role should be, and which technologies should be considered.Learn more about CHRISTUS Health at https://www.christushealth.org/Find more healthcare marketing stories at https://swaay.health
We all know about the growing mental health crisis in healthcare. We've likely all heard about the challenges that social determinants of health (SDoH) play in our health. How often have you heard how SDoH impacts people's mental health? The answer is certainly not enough, but many of the SDoH impact a person's mental health as much as their physical health.In order to learn more about the connection between mental health and SDoH, we sat down with Malekeh Amini, Founder and CEO at Trayt Health. In our interview, we ask Amini to share how mental health issues relate to various SDoH areas like food insecurity, unemployment, transportation, etc. It was eye opening to hear and see how many ties there are between SDoH and a person's mental health.Learn more about Trayt Health: https://trayt.health/Health IT Community: https://www.healthcareittoday.com/
The HLTH conference is full of big announcements from various health IT companies. One of the most interesting announcements I saw at HLTH 2023 was a strategic partnership between identity companies Verato and CLEAR. I was really intrigued by this new partnership because far too often in healthcare two companies that are working in similar spaces choose to compete to the death rather than collaborating together. I love to see these two companies come together to work on one of the hardest problems in healthcare: identity management.To learn more about the partnership between Verato and CLEAR, we sat down to chat with Joaquim Neto, Chief Strategy Officer at Verato and David Bardan, Head of Healthcare at CLEAR. We asked them to help us understand some of the problems patients and providers face today with identity. Then, they share with us how the partnership came together and what each organization is bringing to the partnership.Learn more about Verato: https://verato.com/Learn more about CLEAR: https://www.clearme.com/healthcareHealth IT Community: https://www.healthcareittoday.com/
Lenovo has been famous for their laptops for a long time, but they also have a strong business in computer servers. They offer hardware for data centers as well as edge locations, along with a SaaS style pricing model called TruScale.According to Robert Daigle, Director of Global AI at Lenovo, a new system called the Lenovo ThinkEdge SE455 V3 makes it possible to run compute-heavy tasks such as generative AI in a workplace at "the edge." The SE455 is only half as loud as comparable servers, and can survive at a temperature of 55°C, and therefore can co-exist with people in a typical office or research center.The SE455 is powerful, with 64 cores (AMD 8004 EPYC processors), and energy-efficient. Thus, compute-heavy applications that most organizations used to run in the cloud can be done on-premises.Learn more about Lenovo: https://www.lenovo.com/us/en/servers-storage/solutions/analytics-ai/Health IT Community: https://www.healthcareittoday.com/
One of the biggest problems with AI solutions in healthcare right now is getting quality data that you can use to train your AI models. When you train an AI model using generic data, it is like a child trying to teach another child. For the AI models to be effective, they require the highest quality data including meta data that helps the model to understand the context of the data. This is particularly true in healthcare which has extremely complex data models, superfluous data, and unique terminology.The good news for healthcare IT companies is that there are companies who can help them clean up and annotate their data so that it can be used effectively in tools like ambient clinical voice and other healthcare AI solutions. One of those companies that provides human-driven data annotation services is called Xelex.ai. I wanted to learn more about the services they offered, so I sat down with Mark Christensen, CEO at Xelex.ai.Learn more about Xelex.AI: https://xelex.ai/Learn more about WebChartMD: https://www.webchartmd.org/Health IT Community: https://www.healthcareittoday.com/
OntarioMD is embarking on two ambitious initiatives. One is aimed at helping EMR users in Ontario drive down costs and have a bigger voice with vendors. The other is aimed at determining the best path forward for the adoption of AI. In an insightful conversation with Healthcare IT Today, Rob Fox, the Chief Executive Officer of OntarioMD, shared the organization's pivotal role in advancing healthcare in Ontario. Learn more about Ontario MD at https://www.ontariomd.ca/ Find more great health IT content at https://www.healthcareittoday.com/
When I first had a chance to interview, Punit Soni, CEO of Suki, two years ago I was impressed with his accomplishments and intrigued by his unique view of the ambient clinical voice market. In technology, 2 years is a long time. In the world of AI, it's an eternity. Needless to say, Soni and his company have evolved a lot since I last talked to him and so I wanted to get an update on where Suki is at today and how it fits into the ever evolving ambient clinical voice space. For reference, check out our other interviews where we asked similar questions as this interview with: Nuance’s DAX solutions, Ambience Healthcare, Nabla, OnPoint Healthcare Partners, and AWS HealthScribe with 3M.In our interview, Soni shares the evolution of Suki's vision since we last talked and the evolution of ambient clinical voice. He also shares how the Suki solution compares to many of the other competitors in the market and what differentiates them from those competitors. Then, we ask him to share what the workflow looks like for a clinician that wants to use Suki. One of the differentiating features he talks about is that Suki isn't just for capturing clinical documentation. Suki also works as a voice assistant who you can ask questions and get answers.Learn more about Suki: https://www.suki.ai/Health IT Community: https://www.healthcareittoday.com/
The knowledgeable patient can still be seen as a threat, even by a medical resident. While every institution talks about how they much they care about their patients, they still tell patients that they don't need to see the data collected on them because they're not equipped to use their own data. And researchers might not pass useful information from trials on to the very patients who provided the input to those trials.
These problems, along with suggestions for positive uses of data, are described in this video with Christine Von Raesfeld, founder of People with Empathy. Von Raesfeld herself has been dealing for 47 years with a rare disease whose cause has not yet been determined. A big proponent of collecting and using data in health care, she is one of the first patients to attend the Health Datapalooza conferences.
Learn more about People with Empathy: https://www.peoplewithempathy.org/ Find more great health IT content: https://www.healthcareittoday.com/
At the recent eCW Enterprise Summit, I learned how Version 12 of eClinicalWorks includes important conveniences that are saving time and reducing clinicians' frustration. We sat down with Danielle Graham, EMR Clinical Integrations Manager at The Little Clinic, to learn more about how this EHR update is helping her and the clinicians at her organization. She explains in this video the value of the rightchart panel, the floating toolbar, and the upcoming playlist feature which are making an appreciable difference for her and her clinicians.
Graham finds that version 12 shaves "a minute or two" off of the clerical tasks required for each visit, which might not seem like a lot but is extremely meaningful with today's short physician visits.
Learn more about The Little Clinic: http://www.Kroger.com/health/clinic Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/ eClinical Works is a proud sponsor of Healthcare Scene.
The expected explosion in the Internet of Medical Things (IoMT) represents both an opportunity and a challenge for healthcare IT departments. Connected medical devices hold the promise of improved workflows and data gathering which can lead to improve patient outcomes. However, more connected devices also means more cybersecurity risk and maintenance efforts. It is important to start IoMT planning now so that you don’t have a large technical debt to pay in the future. Healthcare IT Today sat down with Sameer Khanna, Chief Architect and Security Strategist at NETSCOUT to discuss IoMT and what concrete steps healthcare IT departments can take to handle the increasing number of connected medical devices they manage. Learn more about NETSCOUT at https://www.netscout.com/solutions/healthcareFind more great health IT content: https://www.healthcareittoday.com/NETSCOUT is a supporter of Healthcare Scene
For Suncoast Community Health Centers, moving to a cloud-based EHR was a no-brainer. Not only did is save them money, but it also reduced staff frustration and stress. The move also helped improve the organization’s resilience through better redundancy and disaster recovery. With careful planning, cross-department collaboration, and help from their EHR partner, eClinicalWorks, the migration to the cloud was seamless.Healthcare IT Today sat down with Dorrie Paquin-Brown, Director of Special Projects at Suncoast Community Health Centers (SCHC) and Edward Martinbor, CIO at SCHC to learn more about their impetus to move to the cloud and the benefits they have realized.Learn more about Suncoast Community Health Centers at https://suncoast-chc.org/Learn more about eClinicalWorks at https://www.eclinicalworks.com/Find more great health IT content: https://www.healthcareittoday.com/eClinicalWorks is a sponsor of Healthcare Scene
San Bernadino Public Health knows that monitoring the mosquito population benefits community health directly. This is why the public health team is tracking mosquitos breeding areas and leveraging GIS technology to better coordinate mosquito control efforts in order to prevent the spread of disease. Healthcare IT Today spoke with Serene Ong - Geographic Information Systems Analyst, Andrew Mackey - Statistical Analyst, and Anthony Arce - Research Analyst at San Bernardino County to find out more.Learn more about San Bernardino County at: https://main.sbcounty.gov/Learn more about Esri at: https://www.esri.com/en-us/industries/health/overview Learn more about GIS for Health at: https://www.healthcareittoday.com/gis-for-health/ Esri is a supporter of Healthcare Scene
Rochester Regional Health is using a measured and practical approach to data interoperability. They have purposefully chosen NOT to turn on the firehose of interoperable data. Instead, they have focused their efforts on data that clinicians want to use, that fits their workflow, and can be seamlessly incorporated into their Epic system. They started with lab data and this integration, on its own, is having a positive impact on patient care.Healthcare IT Today sat down with Erik Jacob, Director of Interoperability at Rochester Regional Health (RRH) and Charlie Harp, CEO at Clinical Architecture to discuss how a practical, measured approach to interoperability is preferable to a tsunami of data.Learn more about Rochester Regional Health at https://www.rochesterregional.org/Learn more about Clinical Architecture at https://clinicalarchitecture.com/Find more great health IT content at https://www.healthcareittoday.com/Clinical Architecture is a sponsor of Healthcare Scene.
Maps are important tools in infectious disease surveillance. They depict where cases are occurring and where treatment resources are needed. San Bernardino County uses geographic information system (GIS) technology to accurately track the prevalence of specific infectious diseases in their communities. That information is used to raise awareness and to marshal resources to limit the spread. Healthcare IT Today sat down with Diana Ibrahim, Public Health Program Manager and Umang Sharma, Statistical Analyst at the San Bernardino County Department of Public Health (SBCDPH), to learn more. Learn more about San Bernardino County at: https://main.sbcounty.gov/Learn more about Esri at: https://www.esri.com/en-us/industries/health/overview Learn more about GIS for Health at: https://www.healthcareittoday.com/gis-for-health/ Esri is a supporter of Healthcare Scene
When TruBridge, a revenue cycle division of CPSI, decided to automate more of their operations, they didn't just ask managers to choose. They brought all their employees together in a "dream factory" to make and vote on suggestions. They got 250 from the staff, who then got to choose which ones they wanted to implement.In this video, General Manager Pat Murphy describes how TruBridge benefits from its "people-first culture" and how it uses AI, particularly to avoid claims denials. Payer denials are increasing heavily, as many of us know from being patients. It doesn't really matter whether the reasons are good or bad: Clinicians want to avoid denials.Learn more about TruBridge: https://www.trubridge.com/Health IT Community: https://www.healthcareittoday.com/
The San Bernardino County Department of Public Health (SBCDPH) uses geographic information system (GIS) technology to improve decision-making and use resources more effectively. SBCDPH began their GIS journey with a single map to track environmental health key performance indicators (KPIs). Since then, the use of GIS technology has expanded into numerous areas better serving the people that live and work in San Bernardino County.
Healthcare IT Today spoke with three representatives from SBCDPH to learn more about how they have deployed GIS technology: Serene Ong, Geographic Information Systems Analyst; Christopher M. Aquino, Data Manager; and Lap Le, Statistical Analyst.
Learn more about San Bernardino County at: https://main.sbcounty.gov/ Learn more about Esri at: https://www.esri.com/en-us/industries... Learn more about GIS for Health at: https://www.healthcareittoday.com/gis... Esri is a supporter of Healthcare Scene
Requests for medical records have grown enormously in recent years—and that’s as it should be. Because data allows for better decision-making, patient records are being requested by payers, communities of care, and patients themselves. However, this can sometimes be overwhelming for healthcare provider organizations that are now getting larger and larger volumes of requests from payers which overwhelm their systems.
We recently sat down with Mo Weitnauer, Chief Product Officer at MRO, to talk about their newly announced Payer Exchange product which implements near-frictionless interoperability for payer exchange. Although some manual intervention is still required, many requests can be satisfied in minutes of seconds instead of weeks. MRO makes the most of FHIR-based APIs to reduce staff needs during data exchange which has become essential as most healthcare organizations face staffing challenges.
Learn more about MRO: https://mrocorp.com/ Health IT Community: https://www.healthcareittoday.com/
For the City of Tempe Arizona, public health has a broad mandate - enabling people to be healthier and make healthier choices. This means ensuring everyone has access to fresh food, convenient transportation, and even adequate shade cover. City officials are using a data-driven approach, enabled through GIS technology, to identify gaps in community infrastructure and planning for a healthier city...a 20-Minute City.
Healthcare IT Today sat down with Dr. Stephanie Deitrick, Chief Data and Analytics Officer for the City of Tempe, to learn more about their public health initiatives.
Learn more about the City of Tempe at: https://www.tempe.gov/ Learn more about GIS for Health at: https://www.healthcareittoday.com/gis... Esri is a supporter of Healthcare Scene
Artificial Intelligence (AI) has the potential to transform healthcare. It is already helping to reduce clinician workloads and speed the analysis of large populations of patients. There is, however, a trust gap that is developing which, if left unaddressed, may hold back the widespread implementation of AI. Bridging that gap requires transparency, working closely with clinicians, and operating within strict guidelines. SAS is working towards all these goals.
Healthcare IT Today recently had the opportunity to speak one-on-one with Dr. Stephen Kearney, Global Medical Director at SAS, a world leader in analytics. We asked him to talk about how SAS is working with healthcare organization on the data side of AI as well as the AI algorithms themselves.
Learn more about SAS at https://www.sas.com/ Find more great health IT content at https://www.healthcareittoday.com/
During the COVID-19 pandemic, dozens of technologies were rapidly acquired and deployed by healthcare organizations like telehealth, remote patient monitoring and digital patient intake. According to a new report from Panda Health, now that the pandemic has subsided, organizations are revisiting those purchase decisions. Seven solution categories were identified as likely to experience moderate to high levels of churn in the next two years.
Healthcare IT Today sat down with Ryan Bengtson, President and COO at Panda Health to dive deeper in to their Great Shakeup Report.
Learn more about Panda Health at https://panda.health/ Find more great health IT content: https://www.healthcareittoday.com/
Healthcare currently places a significant burden on patients and clinicians. Patients must explain their situation repeatedly to strangers who only have a few minutes for them and hope that they believe them enough to help them navigate the healthcare system. Clinicians are working under extreme pressure, and without sufficient infrastructure support. Dr. Alika Lafontaine, the President of the Canadian Medical Association (CMA) is looking to change that and make culturally safe care the norm for all.
Healthcare IT Today had the opportunity to catch up with Dr. Lafontaine at the 2023 Collision Conference held in Toronto. We asked him about the various initiatives that he is championing through the CMA, including implementing culturally safe care.
Learn more about the Canadian Medical Association at https://www.cma.ca/ Find more great health IT content at https://www.healthcareittoday.com/
So many new forms of automation and AI are entering the health care marketplace: Which ones will pay off and where should a healthcare organization start? In this video, Matt Haberman, Chief Technology Officer at Acclara advises a practical approach that balances effort with resulting value.
Haberman, whose company offers automated revenue cycle management (RCM) as a consulting firm, advises organizations to create a “backlog” of tasks that might be automated. Then ask, “How many hours are you actually saving?” In other words, is it cheaper to use automation than a human staff person.
Learn more about Acclara: https://www.acclara.com/ Health IT Community: https://www.healthcareittoday.com/
A recent article about Boston's famed hospital systems says that short-staffing and other factors have made every day like an emergency in a typical hospital. Ronin addresses the staffing shortage through the tools of modern data handling: cleaning, harmonizing, and running AI on it to turn a 30-40 minute search for key data points into a click of a button.
Kathy Ford, Chief Product & Strategy Officer, says that Ronin will expand to other forms of health care, but that cancer is their starting point because of many critical factors. The U.S. has the highest cancer rate in the world. It's a complex disease where every patient is unique. And of course, it's expensive and often fatal. Furthermore, patients appreciate 24/7 availability for their questions, which technology can provide.
Learn more about Ronin: https://www.projectronin.com/
Find more great health IT content: https://www.healthcareittoday.com/
Healthcare organizations must seek out the same types of supply chain efficiencies as the leaders in other industries, particularly in the face of inflation, rising labor costs, and tighter reimbursement models that erode their revenue. LogicSource specializes in driving savings in non-clinical spending, which typically accounts for over 20% of a health system's annual revenue.
In this video, David Kirshner, Managing Partner, and Susan Tyler, Managing Director of Healthcare, discuss the valuable insights that LogicSource brings from working across diverse industries outside of healthcare. They also shed light on why many health systems are not as efficient at purchasing non-clinical goods and services as major companies in other industries.
Learn more about LogicSource: https://logicsource.com/healthcare/ Health IT Community: https://www.healthcareittoday.com/
Mountain Park Health Center, a Federally Qualified Health Center serving the Phoenix Metro area, cleverly used a QR code to help staff and patients adopt a new technology. Internal champions collaborated with their EHR partner, eClinicalWorks, to double the use of their new patient portal in just twelve months.
To find out more, Healthcare IT Today caught up with Amy Nunez, IT Director - Clinical Applications at Mountain Park Health Center (MPHC) at eClnicalWorks’ Health Center Summit held in Boston, MA. The Health Center Summit is an event that is tailored specifically for eClinicalWorks’ community health and federally qualified health centers (FQHCs) customers.
Learn more about Mountain Park Health Center at https://mountainparkhealth.org/ Learn more about eClinicalWorks at https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/
In this video, Richard Eells, Vice President of Operations Administration at United Digestive, shares how his organization uses the healow suite of apps to handle appointments and other logistical support for multiple providers.
healow is a service provided by eClinicalWorks that really changes how a medical practice can change the experience for its patients at scale. Plus, Eells highlights how the service was critical during the COVID-19 shutdown, allowing United Digestive to be among the first call centers to allow remote work.
Learn more about United Digestive: https://www.uniteddigestive.com/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/
Healthcare sites are desperate to cut costs and reduce staffing needs through automation: As explained by Logan Lewis, Chief Operating Officer, EnterBridge Technologies, costs are increasing faster than reimbursements and few institutions in healthcare are expected to produce better profits over the next few years.
EnterBridge Technologies specializes in custom solutions to robotic process automation (RPA). This is not robotics in the sense of roaming machines, but simply software process automation for tasks such as getting prior authorizations, handling denials, and checking for suspect billing requests.
In this video, Lewis and Ryan Haubrock, Director of RPA Services, cover a wide range of topics in RPA. They address head on the resistance of clinical organizations who say “Our processes are unique and too complicated to automated” as well as “We just don’t have time and energy to make the transition.”
Learn more about Enterbridge: https://www.enterbridge.com/ Find more great health IT content: https://www.healthcareittoday.com/
One standout, however, is the problem of healthcare burnout, a struggle that healthcare industry leaders and workers alike face every day. In fact, according to new research from Holon Solutions, 79% of healthcare leaders and 77% of healthcare workers see burnout as their biggest challenge.
Fortunately Holon, which describes itself as a “human-centric healthcare technology company,” is on the case. Holon’s technology uses AI to help healthcare teams lay hands on the data they need, in context and ready for immediate use.
To find out what Holon sees as the root causes of healthcare burnout, and how it is tackling these problems, check out John Lynn’s interview with Jon Zimmerman, CEO of Holon Solutions. Find out how the need to do unnecessary work and rework is a major stressor for both health providers and leaders.
Holon Solutions: https://www.holonsolutions.com/ Health IT Content: https://www.healthcareittoday.com/
During the COVID-19 shutdown, when many providers lost sstaff or even closed, Pioneer Physicians Network, Inc. actually grew. This Ohio primary care practiced acquired three practices and added five physicians to its existing sites. In this video, Leanne Knight, Director of Health Informatics, explains how they streamlined their organization to achieve this success,
They created a central office to take the burden of general services such as referrals and document management off of their 18 treat locations, so that the staff at those sites could focus on patient care. The cloud-based eClinicalWorks service made this possible.
Learn more about Pioneer Physicians Network, Inc: https://www.pioneerphysicians.com/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/ eClinical Works is a proud sponsor of Healthcare Scene.
Setting up a modern healthcare technology environment spanning on-premise and multicloud locations requires a comprehensive strategy that takes time, needs to be application-based, and allows for an on-ramp to move entire ecosystems of applications.
Due to the proliferation of attacks – which are disproportionately target healthcare and life sciences organizations, becoming more frequent, increasingly sophisticated, and their consequences more dire – the inescapable conclusion is that it is no longer a matter of if these organizations will be breached, it is now a matter of when.
To stay ahead of the constantly changing threat landscape and sophisticated cyber criminals, it is imperative that organizations have a well-defined strategy in place to ensure that they can recover these complicated environments with confidence as revenue and businesses are hard to get back. Plus, we’ll discuss how these breaches and downtime can really impact your workforce that’s already burnt out.
In today’s hybrid era, it is also important to have Return To Office (RTO) and Recovery Point Objective (RPO) in preparation of potential cyberattacks as it’s difficult to staff up in short order and staff in modern hospitals are not used to using manual processes.
The panel discussed how healthcare organizations can increase their cyber resiliency and gain peace of mind against cyberattacks and move beyond data recovery to cyber recovery when these breaches do occur.
Panelists: Amanda Heidemann MD, FAAFP | CMIO, CMO | KeyCare Heather Hudnall, BSN, RN | Chief Nursing Informatics Officer | NTT Sandeep Misra | Head of Global Sales – Healthcare | Rackspace Technology George Morris | Global Healthcare CIO | Dell Technologies John Lynn | Founder and Chief Editor | Healthcare IT Today
Learn more about Dell Technologies: http://delltechnologies.com/healthcare Find more great Health IT content: https://www.healthcareittoday.com/
The healow suite of apps from eClinicalWorks opens up many common healthcare tasks to patients. In our recent video interview at the eClinicalWorks Enterprise Summit, Ben Broseke, IT Director at Orthopaedic Institute of Ohio, Inc., describes the dramatic improvements in payments they go by deploying healow Pay.
healow Pay is an online payments service that enables patients to pay their bill quickly online. The Orthopaedic Institute of Ohio has saved about 25% in costs by using healow Pay in place of paper billing, although some patients still prefer paper.
While many wonder if online payments will work with their older population, the online services turned out to be popular across all demographics, including older patients. Broseke didn't see any demographic issues with patients being able to pay online.
Learn more about Orthopaedic Institute of Ohio, Inc: https://www.orthoohio.com/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/ eClinical Works is a proud sponsor of Healthcare Scene.
Despite the sudden and unexpected departure of financial leaders at Hyndman Area Health Centers, new management was able to quickly improve their revenue processes by collaborating with eClinicalWorks. The Hyndman team is now more efficient, streamlined, and able to deliver financial information in a timely manner.
Healthcare IT Today met with Dr. Brian Stratta, Interim Chief Executive Officer and Chief Medical Officer of Hyndman Area Health Centers (HAHC) to learn more.
Learn more about Hyndman Area Health Centers at https://hyndmanhealth.org/ Learn more about eClinicalWorks at https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/ eClinicalWorks is a sponsor of Healthcare Scene
Many healthcare and life sciences orgs today manage multiple Cloud platforms by default. This mix of public, private and Edge Cloud architecture provides organizations with a variety of benefits, including increased flexibility. Not all applications are right for a given Cloud solution, and a multicloud infrastructure lets IT teams deploy workloads to the most appropriate best-of- breed solution.
But the multicloud approach also introduces enormous complexity. Organizations need to select and implement the right cloud infrastructure, security protocols, and data management systems. A lack of consistency in infrastructure and operations across a multicloud deployment translates to fragmented, disconnected processes and tools. The result is incompatible silos of infrastructure and higher operational expenses, as IT teams must commit more hours and resources to manage this complicated mix of Cloud solutions.
The success of such a multicloud implementation requires careful planning and execution of the elements related to not just the technology, but the associated people and processes too. The people aspect involves identifying the right team members and ensuring that they have the necessary skills and knowledge to navigate the complexities of a multicloud environment. The process aspect involves defining and standardizing workflows, policies, and procedures to ensure that all stakeholders understand their roles and responsibilities.
The panel discussed how to address the complexity of multicloud architecture, providing consistent, simplified operations for public Clouds, private Clouds and edge locations. Plus, we discussed how to best manage your healthcare cloud including costs associated with it.
Panelists: Jim Bilsky MS | Vice President, Enterprise IT Operations | Baptist Health Juan Luis Cruz, PhD | CIO | Hospital Universitario 12 de Octubre Sunnie Southern, MS, RD, LD | Health AI Products GTM Lead | Google Cloud George Morris | Global Healthcare CIO | Dell Technologies John Lynn | Founder and Chief Editor | Healthcare IT Today
Learn more about Dell Technologies: http://delltechnologies.com/healthcare Find more great Health IT content: https://www.healthcareittoday.com/
Eileen Testa, Administrator at Ninth Street Internal Medicine Associates, explains in this video interview how her team is using the eClinicalWorks HEDIS tools to plan outreach to at-risk patients, focusing on a particular problem each month. For instance, one month they may look across all their patients with diabetes to see which ones are due for an eye exam. HEDIS can create a simple dashboard quickly that lets them know which patients to contact.
Watch this video to see how HEDIS Analytics and other eClinicalWorks tools contribute to better care, as well as how it is supporting simpler payment systems for patients, increasing revenue.
Learn more about Ninth Street Internal Medicine Associates: https://nsimonline.com/ Learn more about eClinical Works: https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/ eClinical Works is a proud sponsor of Healthcare Scene.
Data sharing and interoperability are spreading too slowly in health care, and even if a doctor manages to get all the data, its varied formats make it hard to draw insights from.
eClinicalWorks has tackled the problem with a product called PRISMA, which can search across multiple providers and provide a unified view of recent visits, test results, etc. In this brief video, Jose M. Rocha, Director of the Corporate Business Office at First Choice Neurology, explains how such integration can produce better care.
Learn more about First Choice Neurology: https://www.fcneurology.net/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/ eClinicalWorks is a sponsor of Healthcare Scene
Patients throng to communities where they can get practical life advice in a depth that only fellow patients can offer. Belong.Life is an online community and app designed to combine many forms of support patients benefit from.
According to Irad Deutsch, co-founder and CTO, the average patient engages on the platform 15 times per month, demonstrating its value. The condition for which Belong.Life was created was cancer, but they have branched out into many other conditions. They now allow other organizations, such as pharmaceutical companies and hospitals, create communities there.
Learn more about Belong.Life: https://belong.life/ Find more great health IT content: https://www.healthcareittoday.com/
For HHM Health, an FQHC serving the Dallas area, interoperability and access to medical records is vital for establishing trust with their patients and saving lives. The team leans on various modules from eClinicalWorks, including Prisma, which allows them to retrieve records from a variety of information exchanges – a feature that helped them save the life of new patient.
Healthcare IT Today had the opportunity to sit down with Geli Brown, Senior Director of Quality Management at HHM Health to learn more about how they are using technology to improve the lives of patients and to achieve their goal of becoming the top-choice provider in their community.
Learn more about HHM Health at https://www.hhmhealth.org/ Learn more about eClinicalWorks at https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/ eClinicalWorks is a sponsor of Healthcare Scene
Managing health data is no longer as simple as archiving it for the odd retrieval by a clinician down the road. Today, health data is a strategic asset. Mining that data can lead to critical operational and clinical insights. Plus the data itself is critical to the creation of AI engines and machine learning algorithms. To manage health data properly, healthcare organizations need to think differently about data storage.
Healthcare IT Today recently sat down with Josh Gluck, VP of Global Vertical Alliances & Solutions at Pure Storage and Jon Kimerle, Global Healthcare Alliances at Pure Storage. We discussed the changing requirements for data storage in healthcare and how risky it can be to leave it in passive legacy archive systems.
Learn more about Pure Storage at: https://www.purestorage.com/ Find more great health IT content: https://www.healthcareittoday.com/
Urban Health Plan, a federally qualified community health center with locations in New York City, uses artificial intelligence from eClinicalWorks to identify patients who are more likely to miss their appointments. Personalized outreach to these patients has resulted in more than a 50% drop in the no-show rate for this patient category. The savings has allowed Urban Health Plan to increase patient access through additional hours and more same-day appointment slots.
Alison Connelly-Flores, Chief Medical Information Officer at Urban Health Plan (UHP), presented these amazing results at eClinicalWorks’ Health Center Summit held in Boston, MA. Healthcare IT Today caught up Connelly-Flores after her presentation to learn the specifics on how the reduction in no-shows was achieved and the role that AI played.
Learn more about Urban Health Plan at https://www.urbanhealthplan.org/ Learn more about eClinicalWorks at https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/ eClinicalWorks is a sponsor of Healthcare Scene
Troubleshooting EHR and system issues at HealthWorks of Northern Virginia used to involve up to five different vendors. It was a nightmare. By moving to eClinlcalWorks’ cloud-EHR, they eliminated many of their system issues and now only have one vendor to deal with. Contrary to the prevailing belief, HealthWorks’ gained MORE control of their environment by moving to the cloud.
Healthcare IT Today had the chance to sit down with Jesse Burke, Director of IT at HealthWorks for Northern Virginia to have a conversation about their migration to the cloud. During our conversation we busted a few myths about moving to the cloud.
Learn more about HealthWorks for Northern Virginia at https://hwnova.org/ Learn more about eClinicalWorks at https://www.eclinicalworks.com/ Find more great health IT content: https://www.healthcareittoday.com/ eClinicalWorks is a sponsor of Healthcare Scene
Evernorth Health Services is using advanced analytics from SAS to help determine the next best action a patient can take to improve their health outcomes. The company is analyzing historic claims data, along with demographic and financial data to build a personalized care path that optimizes a patient’s health.
Healthcare IT Today had the chance to speak with Casey Dudek, Business Analytics Advisor at Evernorth Health Services (EHS), about their analytics work. We wanted to know what types of data they were taking into consideration, how they were using the SAS analytics platform, and what are they working on next.
Learn more about Evernorth Health Services at https://www.evernorth.com/ Learn more about SAS at https://www.sas.com/ Find more great health IT content: https://www.healthcareittoday.com/
When Randolph Health upgraded to what they call “data-driven operations,” they thought their staff would be excited to pull up dashboards with information. According to Angela Burgess, VP of operations and CIO, the reality turned out to be more complicated. They had built their data strategy for some time using Dimensional Insight and it was key for them to provide value to their organization and not just data. In this video, Burgess and George Dealy, VP of healthcare solutions at Dimensional Insight, talk about what Randolph Health staff really needed and how the Dimensional Insight solution provided it.
Learn more about Randolph Health: https://www.randolphhealth.org/ Learn more about Dimensional Insight: https://www.dimins.com/ Find more great health IT content: https://www.healthcareittoday.com/ Dimensional Insight is a sponsor of Healthcare Scene
Surecripts is a company that is synonymous with e-prescribing. Increasingly, healthcare organizations are using the company’s platform to exchange more than prescription information. Vaccination status, demographic information and notes are increasingly shared. Surescripts recently announced its intention to become a QHIN, firmly positioning the company a player in the interoperability space. Why would they do this?
Healthcare IT Today sat down with Justin McMartin, Product Manager at Surescripts to get an answer to that question…and to learn more about the company’s interoperability efforts, their QHIN plans, and the different kinds of data requests they are seeing on their platform.
Learn more about Surescripts at https://surescripts.com/ Find more great health IT content: https://www.healthcareittoday.com/
According to CEO Stuart Hanson, clients of Avaneer Health are subscribing to the first solutions on the network to determine coverage and eligibility for a procedure in three and a half seconds. Furthermore, before the patient checks out from a visit, the doctor knows how much the payer will cover and can accept the patient’s out-of-pocket payment right away. Besides saving time and trouble, this service spares the patient from unexpected denials of coverage, and saves a huge amount of money on billing.
Hanson also highlights other common use cases for the Avaneer Health network and what use cases they will be launching next. Watch the video for insights from Hanson, including Avaneer Health’s plans for a “solution exchange” where third-party applications leverage the connectivity and common utilities of the network.
Learn more about Avaneer Health: https://avaneerhealth.com/ Find more great health IT content: https://www.healthcareittoday.com/ Avaneer Health is a proud sponsor of Healthcare Scene.
We live in a messy world (and a biased one), so hardly any organization can claim to have data as accurate as they want. According to Mike Noshay, Founder and Chief Strategy and Marketing Officer at Verinovum, provenance is “supreme.” In other words, the way to good data is to know how it was collected, who collected it, when events happened and were recorded, and so on.
Watch the video for more details about the role of data quality and how you can improve the quality of the data in your organization.
Learn more about Verinovum: https://verinovum.com/ Find more great health IT content: https://www.healthcareittoday.com/ Verinovum is a proud sponsor of Healthcare Scene.
“With Artificial Intelligence we now have the ability to erode trust at scale”
Reggie Townsend, Vice President of Data Ethics at SAS made that statement to a room full of clients, data analysts, AI experts, and media at the SAS Innovate conference. That attention-grabbing line was Townsend’s opening to an engaging keynote on the need for “Trustworthy AI” and thoughtful incorporation of ethics into the AI conversation.
Healthcare IT Today had the opportunity to sit down one-on-one with Townsend to learn how SAS is infusing ethics and trustworthiness into their operations. We also wanted to hear more about the company’s pioneering AI work with Erasmus University Medical Center (Erasmus MC) and Delft University of Technology (TU Delft).
Learn more about SAS at https://www.sas.com/ Find more great health IT content: https://www.healthcareittoday.com/
According to Charlie Harp, CEO of Clinical Architecture, even if we solve the interoperability challenge in healthcare, the data we collect will still be far from useful. The quality of that data also needs to be improved and the resolution of the picture it paints of a patient needs to increase. The latter is a hidden challenge that healthcare organizations are not paying enough attention to.
Healthcare IT Today sat down with Charlie Harp at HIMSS23 to unpack healthcare’s data resolution challenge.
Learn more about Clinical Architecture at https://clinicalarchitecture.com/ Find more great health IT content: https://www.healthcareittoday.com/ Clinical Architecture is a sponsor of Healthcare Scene.
OnPoint Healthcare Partners is the latest ambient clinical voice technology we've found that combines expert human authors with AI to take one of the annoying burdens off doctors: writing clinical notes. According to President and CEO Jim Boswell, information is captured from the doctor/patient interaction, uploaded securely to their cloud services, and processed by a team from around the world to generate notes in a time ranging from less than an hour to next-morning delivery. Quick turn-around, according to Boswell, is particularly important for in-patient settings, but this isn't as true in most ambulatory practices.
Watch the video for details about how the service works and compare it to other ambient clinical voice related technologies like Nuance's Dax Express and Ambience Healthcare to name a few.
Learn more about OnPoint Healthcare Partners: https://www.onpointhealthcarepartners.com/ Find more great health IT content: https://www.healthcareittoday.com/
The Health Management Academy is a hidden gem. For years they have been bringing together leaders from healthcare providers and industry innovators in small group meetings. The smaller event setting makes it easier to share ideas, exchange best practices, and transfer knowledge. The Academy now runs 65+ focused meetings each year and operates a Center for Transformation to help its clients.
Healthcare IT Today had the rare opportunity to sit down with Renee DeSilva, Chief Executive Officer at The Health Management Academy (THMA). We wanted to learn more about the work THMA is doing, what their plans are for the next 12 months, and what trends they are hearing + seeing from their clients.
Learn more about The Health Management Academy at: https://hmacademy.com/ Find more great health IT content: https://www.healthcareittoday.com/
The journey to achieve interoperability in healthcare has been too long and too expensive. To address this, companies have put effort into creating interoperability tools and platforms designed to make it easier to exchange data. To accelerate interoperability efforts, however, creating more technology may not the answer. Perhaps interoperability can gain more traction by putting a focus on getting more organizations on board the interoperability train.
Healthcare IT Today had the opportunity to discuss this topic with Scott Turicchi, CEO at Consensus Cloud Solutions, the world’s largest digital fax provider. Consensus helps organizations in regulated industries, like healthcare, finance, and government to transform, enhance and securely exchange digital information.
----- Contents of this video ----- 0:00 - Why focus on healthcare? 2:26 - Fax as an interop on-ramp 4:18 - Transforming fax 6:03 - Would regulations help? 8:36 - More acquisitions for Consensus? 9:44 - Working with the VA
Find more great health IT content: https://www.healthcareittoday.com/ Learn more about Consensus Cloud Solutions at https://www.consensus.com/ Consensus Cloud Solutions is a sponsor of Healthcare Scene
To integrate the third type of data, Health Gorilla joined forces with LexisNexis® Risk Solutions. Access to such data helps clinicians identify where a patient might be more likely to make a visit or pick up medication if the clinic provides transportation. They can look at other items in what LexisNexis Risk Solutions calls a “motivation risk score.”
Diana Zuskov, AVP, healthcare strategy at LexisNexis Risk Solutions, says, “When you combine quality data with the right platform it can help make the data even more actionable by various healthcare stakeholders. It’s important to remember that data is the foundation in which everything else builds from and having a solid base is imperative. With thousands of data points that can be applied to each individual, analytics are required to turn up what’s useful. Historically, we never thought much about what happened before the patient came into the office or what happens after they go home.”
The goal of this partnership is to supplement longitudinal health assessments with “longitudinal social care.” Watch the video for more insights on the role of the community, examples of SDoH in action, and other aspects of SDoH.
Learn more about Health Gorilla: https://www.healthgorilla.com/ Learn more about LexisNexis Risk Solutions: https://risk.lexisnexis.com/ Find more great health IT content: https://www.healthcareittoday.com/ LexisNexis Risk solutions is a Healthcare Scene sponsor.
Michelle Stansbury, VP of Innovation and IT Applications at Houston Methodist Hospital, discusses in this video their virtual hospital programs as well as hot technologies they're looking at for the future. Their virtual ICU project started four years ago as a two-year project, but they managed to set it up in just six months as COVID-19 hit. Now they're extending their insights into the whole hospital and beyond.
The video is full of intriguing details. For instance, they proudly offered every patient an iPad when the virtual ICU opened, to deliver care and allow patients to talk to their families outside the hospital. But staff found that they had to clean the iPad frequently, so the ICU is moving toward delivering the services through the TV instead.
Thanks to the Sickbay Platform, the virtual service permits more monitoring and reduce staffing needs, a critical achievement in these times of clinician flight from the field. Learn from the video how Houston Methodist is using smart devices to collect vital statistics and avoid the hated nightly ritual all patients go through of being woken up to take vital signs.
Learn more about Houston Methodist: https://www.houstonmethodist.org/ Learn more about Medical Informatics Corp: https://michealthcare.com/ Find more great health IT content: https://www.healthcareittoday.com/
Every business can suffer financially and reputationally from Denial of Service attacks or ransomware, but in healthcare, patient safety is at risk. In this video, two cybersecurity experts advise healthcare organizations not to fret over AI and advanced attacks, but to shore up the “basic fundamentals”: training against phishing attacks, practicing responses to attacks, and proven cyber technologies.
Ryan Witt, Managing Director, Industries Solutions Group at Proofpoint, guides viewers on how to apportion scarce resources. Figure out who is most likely to be attacked. (Interestingly, for reasons you can learn in the video, hospices are common targets.)
Tom Stafford, Director, Healthcare Strategy at CDW, has a chance to talk with and advice a lot of healthcare organizations. One of the suggestions he shares regularly is in order to prepare for ransomware, do table-top exercises involving many departments, including senior leadership.
Learn more about CDW: https://www.cdwg.com/healthcare Learn more about Proofpoint: https://www.proofpoint.com/healthcare Find more great health IT content: https://www.healthcareittoday.com/ Proofpoint is a sponsor of Healthcare Scene
Paul L Wilder, Executive Director of the CommonWell Health Alliance and Liz Buckle, Director of Product, discuss CommonWell's vision, achievements, and plans for the future. Plus, Wilder shares what he was hearing about the Trusted Exchange Framework and Common Agreement (TEFCA) at the HIMSS 2023 annual conference and offers up a few takeaways. Buckle also shares her experience at the Interop Showcase and details of the recent CommonWell FHIR Connectathon where CommonWell members leveraged FHIR to improve interoperability. FHIR, the API for automated data sharing, is mature and being adopted. This more recent standard makes trust automatable as well. To describe the current situation in health care, Wilder asked us to imagine if a retailer had to call your bank every time you made a credit card purchase.
Wilder also dove into his experience with HIEs and how connectivity is key to public health and in preparation for future pandemics or other emergencies. Buckle shared her experience from working for a founding member of CommonWell to becoming a full time employee in her role as Director of Product. She aptly pointed out the importance of ensuring women and other diverse voices are in these efforts for the simple reason that we are all consumers of healthcare. She also pointed out how encouraging it was to see an even split of men and women in a meeting with candidate QHINs and federal partners. Wilder added that it is usually the mothers who carry the burden of tracking and managing health journeys for their family. The mom is the one who knows how hard it is to access elusive data and how important data sharing is.
Learn more about CommonWell Health Alliance: https://www.commonwellalliance.org/ Find more great health IT content: https://www.healthcareittoday.com/
TigerConnect has seen its customers improve their stroke workflows by more than 50% when staff have access to and embrace the use of communication technology. By delivering the right information to the right person when and where they need it, organizations are able speed up patient care in an area where every second matters.
Healthcare IT Today sat down with Dr. William O’Connor, Chief Medical Officer at TigerConnect, to find out how these results were achieved and why improving internal communications can have such an impact.
Learn more about TigerConnect at https://tigerconnect.com/ Find more great health IT content: https://www.healthcareittoday.com/ TigerConnect is a sponsor of Healthcare Scene.
State and local governments, along with non-profit organizations, educational institutions, and healthcare organizations are teaming up in Texas to tackle youth mental health. The Texas Child Mental Health Consortium is a unique collaboration between stakeholders across the state that provides access to mental health resources no matter where the child may be. The Consortium’s success is due to efficient processes, a data-driven approach backed by a technology platform, and a shared sense of purpose.
Healthcare IT Today recently had the chance to learn more from Dr. Laurel Williams Medical Director for the Centralized Operational Support Hub for the Texas Child Mental Health Care Consortium (TCMHCC) and Malekeh Amini, Founder & CEO at Trayt Health.
Learn more about TMHCCC at https://tcmhcc.utsystem.edu/ Learn more about Trayt Health at https://trayt.health/ Find more great health IT content: https://www.healthcareittoday.com/
Epic started out as a rather inert data repository, but decades of use and growth have allowed it to look beyond the EHR itself. According to Project Manager Erika Koch, they have taken on the pressing challenges of health care: making doctors' work lives easier, reducing costs, and improving the patient experience. Work with genomics and rare diseases is underway.
Seth Hain, Senior Vice President of R&D, talked about how they are integrating generative AI, in collaboration with Microsoft's Azure AI. The tool can be used for something as simple as categorizing inbox messages, or on a higher level to draft a response to a patient that the doctor uses as a starting point for a personal message. This is inline with all the talk about ChatGPT that happened at HIMSS 2023.
Learn more about Epic: https://www.epic.com/ Find more great health IT content: https://www.healthcareittoday.com/
Marcus Perez, President at Altera Digital Health is focusing the company on delivering results for clients. Teams are relentlessly focused on addressing current client pain points - like cashflow challenges, workforce frustration, and patient throughput – while also building capacity to handle future needs like care-at-home.
Healthcare IT Today had the opportunity to chat with Marcus Perez, President at Altera Digital Health, at the HIMSS23 conference. We wanted to get his perspective on the pain points healthcare organizations are facing and how Altera is working to address them.
Topics Covered * Altera Digital Health? * New Healthcare Pain Points * Persistent Healthcare Pain Points * Altera's Relentless Focus * What's next for Altera?
Find more great health IT content: https://www.healthcareittoday.com/ Learn more about Altera Digital Health at: https://www.alterahealth.com/
There are new tools for protecting clinic and hospital security that every healthcare organization should know about. In this video, two leaders, Erik Decker, Vice President - Chief Information Security Officer at Intermountain Health and Ed Gaudet, CEO and Founder of Censinet, discuss two initiatives sponsored by HHS in a private public partnership effort: the Health Industry Cybersecurity Practices (HICP) and the 405D program.
Watch the video for more background on these security initiatives and how they can help your organization.
Learn more about Censinet: https://www.censinet.com/
Learn more about Intermountain Health: https://intermountainhealthcare.org/
Find more great health IT content: https://www.healthcareittoday.com/
Greenway Health continues to focus their efforts on optimizing their EHR. They are not just making it more user-friendly. The company is working hard on enhancements that enable clinicians to be more efficient. To do this, they are taking a step back and reviewing all the workflows in their system and looking for opportunities to make things easier for their end-users.
Healthcare IT Today recently caught up with Dr. Michael Blackman, Chief Medical Officer at Greenway Health to learn more about the company’s EHR optimization activities.
Find more great health IT content: https://www.healthcareittoday.com/ Learn more about Greenway at https://www.greenwayhealth.com/ Greenway is a sponsor of Healthcare Scene
Generative AI systems such as chatGPT produce impressive summaries of documents on the Internet, including clinical studies. But Atropos Health can turn queries into searches of detailed health care data, including: * Data extracted from a clinical system’s own EHR, usually deidentified * Data about rare conditions from multiple organizations who share data in a privacy-compliant manner through a collection called the Atropos evidence network * Public health repositories such as the CDC
Brigham Hyde, CEO and cofounder, explains in this video how Atropos offers an interface like that of chatGPT, serving up concise summaries followed by detailed statistics. The user interaction offers a “conversation loop” that doctors rate highly.
Learn more about Atropos Health: https://www.atroposhealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
*VMware is a sponsor of Healthcare Scene.
In this video, Michael Robinson, VP of Healthcare, says that even five years ago, the health care industry was resistant to the cloud. A big uptake of cloud services recently is driven by several factors: the greater security offered by professional cloud services, the greater number of applications that are cloud-ready, and the need for interoperability pushed by government, payers, and patients.
Remote work, which burgeoned during the COVID-19 shutdown, also makes it important to use the cloud effectively. Some of VMware's services manage remote devices, making sure that they are secure and that the right device can get access to the right application in an environment with multiple applications (including EHRs) running in multiple cloud systems with multiple devices accessing them.
Watch the video for other insights about the evolving technology of data centers in health care.
Learn more about VMware: https://www.vmware.com/
Find more great health IT content: https://www.healthcareittoday.com/
Small- and medium-sized medical practices are struggling. The uncertain economic environment, staffing challenges, and the increasing complexing or providing care is putting practice owners under tremendous stress. EverHealth, providers of end-to-end solutions for healthcare providers, believes that these practices need support from partners that can take on some of the administrative, operational, and financial tasks so they can continue to deliver care to patients.
Healthcare IT Today sat down with Adam Lasky, General Manager of EverHealth at EverCommerce, to find out more about the company’s work, their vision for medical practices, and how the acquisitions of DrChrono and Updox is progressing.
----- Contents of this video ----- 0:00 - Acquisition of DrChrono 2:00 - EverCommerce and EverHealth 5:11 - Integrated payments module 6:15 - What's next
Find more great health IT content: https://www.healthcareittoday.com/ Learn more about DrChrono at https://drchrono.com/ Learn more about EverHealth at https://www.evercommerce.com/everhealth/ EverHealth is a sponsor of Healthcare Scene.
When designing analytical systems for clinicians, "Take Ai out of the conversation completely," advises Sameer Sethi, Senior Vice President and Chief Data Analytics Officer at Hackensack Meridian Health. However, AI is woven throughout the fifteen-minute video interview below where Sethi is interviewed along with Prashant Natarajan, General Manager, Health & Life Sciences at H2O.ai. Sethi's message is that your users care about what AI can do for them, not that it is AI that's accomplishing the task.
Two critical uses for AI discussed by Sethi and Natarajan are conversational AI and searching unstructured documents for purposes such as recruiting patients for clinical trials.
Learn more about H2O.ai: https://h2o.ai/
Find more great health IT content: https://www.healthcareittoday.com/
5G means much more to healthcare than just faster cellular speeds. 5G is a technology that can help improve both patient and staff experience WITHOUT the need for extensive training or changes to workflows. If implemented smartly, 5G also represents a rare opportunity to future-proof healthcare facilities.To find out more about 5G and how it can be successfully deployed in healthcare, the team at Healthcare IT Today did a deep dive into this topic with:Stuart Samples, Chief Technology Officer at Northeast Georgia Health System (NGHS);Robert Johnson, Communications Manager at NGHS; and*Bill Cune, Vice President at Corning Optical Communications (Corning)Learn more about Corning and their solutions at: https://www.corning.com/in-building-networks/worldwide/en/home.htmlLearn more about NGHS at: https://www.nghs.com/Find more great health IT content: https://www.healthcareittoday.com/
Watch this video with Jim Jacobs, CEO of MediQuant, to see the value of archiving for both immediate clinical workflows as well as for modern data crunching, and how the field has evolved since MediQuant was founded in 1999. MediQuant can help health care systems prioritize the order of doing conversions and enabling applications—a process they call application rationalization—taking into account priorities such as highest ROI and highest risk. Compliance, risk, interoperability, and integrating ambulatory care with hospitals are all considered.Learn more about MediQuant: https://www.mediquant.com/Find more great health IT content: https://www.healthcareittoday.com/
Over the past two decades the relationship and dynamic between IT and Clinical Operations has changed. The two must now work in close collaboration with each other to improve clinician experiences and patient outcomes. Yet, healthcare IT departments do not have sufficient financial or human resources to deliver on everything that is expected of them. Technology and third-party support are needed.Healthcare IT Today sat down with Thomas Charlton, CEO & Chairman at Goliath Technologies, a company that offers end-user experience monitoring and troubleshooting software to healthcare customers, to discuss how IT and clinical teams need to work together to achieve the level of digital transformation we desperately need in healthcare.Find more great health IT content: https://www.healthcareittoday.com/Learn more about Goliath Technologies: https://goliathtechnologies.com/----- Contents of this video -----0:00 - Introduction1:48 - About Goliath4:54 - Vital role of IT in healthcare6:34 - Dynamic between IT and clinical operations10:41 - How Goliath helps12:20 - Case study16:22 - How to get started
The Connected Health Initiative (CHI) is a non-profit organization that advocates on behalf of all health IT vendors. They are a trusted resource and voice for our industry so that policymakers at federal, state, and local levels can be better informed about emerging digital health technology. Vendors can help by contributing clinical efficacy studies to CHI’s new Digital Health Evidence Resource Database to bolster their advocacy efforts.Healthcare IT Today recently sat down with Brian Scarpelli, Executive Director at CHI to learn more about their important work.We highly encourage Healthcare IT Today readers, listeners, viewers, and followers to check out CHI and The App Association. Both organizations are advocating on behalf of all of us in the health IT ecosystem. They can be our voice on Capitol Hill.Learn more about the Connected Health Initiative at: https://connectedhi.com/ Learn more about The App Association at: https://actonline.org/The App Association is a sponsor of Healthcare Scene.
Access to medication, water, and food are critical before, during, and after natural disasters. With over 9600 retail pharmacies across the US, CVS is uniquely positioned to help when a disaster strikes. The company is leveraging Geographic Information System (GIS) technology to better prepare for and react to emergency situations. At CVS, enterprise resilience means being a lifeline to people in the communities they serve. Healthcare IT Today had the opportunity to chat with Sean Horman, Enterprise Resiliency Manager at CVS to learn more about their approach to enterprise resilience and how they are using advanced technologies, like GIS to help. Learn more about the CVS at: https://www.cvs.com/ Learn more about Esri at: https://www.esri.com/en-us/industries/health/overview Learn more about GIS for Health at: https://www.healthcareittoday.com/gis-for-health/ Esri is a supporter of Healthcare Scene
The stunning achievements of chatGPT (along with the enormous work that remains to be done) raise the questions of how generative AI will change industries and interactions. As the term "generative AI" indicates, these technologies use AI to communicate, not to do predictive analytics or alter events. Thus, according to Murray Brozinsky, Chief Strategy Officer at Amwell, generative AI will automate peripheral aspects of communication rather than affect health care directly.In this video, Brozinsky and John Lynn undertake a far-ranging examination of the potential of chatGPT and similar technologies. Brozinsky expects it to take over a lot of triaging. This addresses the urgent question a person has when calling about her chest pain or when holding a crying baby. Is it necessary to come in for a visit?Learn more about Amwell: https://business.amwell.com/Find more great health IT content: https://www.healthcareittoday.com/
A nurse or technician in a hospital is asked to do a patient intake or capture their vital signs. In modern hospitals, the staff are likely to grab a 'workstation on wheels," which is a computer on a cart, accessorized with useful tools along with a wireless connection. Or they may grab a tablet or cell phone.But can the busy staff person find a free workstation or device? Has it been properly cleaned? Is there enough power on it?This is the problem solved by Enovate Medical through Rhythm, which provides an "asset management platform" to better manage the devices in your environment. In this video interview below, we discuss how their platform benefits from a new partnership with JAR Systems, a healthcare mobile charging solution.Learn more about Enovate Medical: https://www.enovatemedical.com/Learn more about JAR Systems: https://www.jar-systems.com/Find more great health IT content: https://www.healthcareittoday.com/
In these days of tightened payments and higher costs, organizations need to "do more with less" by finding better prices for their purchases while maximizing reimbursements—and above all, by making sure that technology improves ROI, according to Jeff Tennant, EVP of Healthcare IT Strategy & Services at ROI Healthcare Solutions. Tennant and his colleagues, Diana Van Blaricom, VP of ERP Strategy, and Melissa Ursi, COO of ROI Healthcare Solutions and Managing Partner at ROI International, sat down with Healthcare IT Today to share how ROI (Return on Investment) is core to the culture of the work they do with healthcare organizations.Learn more about ROI Healthcare Solutions: https://roihs.com/Find more great health IT content: https://www.healthcareittoday.com/
HCA Healthcare, one of the leading providers of care in 20 states and in the United Kingdom, has smartly been investing to improve the quality of the health data they collect. This investment made it possible to deploy an innovative sepsis detection project that has enhanced patient safety across the entire organization. That same project also had an unintended beneficial impact – it helped HCA facilities react faster during hurricanes and other emergencies. Healthcare IT Today sat down with Dr. Jim Jirjis, Chief Health Information Officer at HCA to discuss the value of data quality in healthcare and find out more about the link between their sepsis project and better emergency preparedness. Learn more about HCA at: https://hcahealthcare.com/Find more great health IT content: https://www.healthcareittoday.com/
The Geographic Information System (GIS) team at Inland Empire Health Plan (IEHP) successfully created internal advocates by educating their peers and showing them what is possible with GIS technology. Not only did this accelerate the adoption of GIS technology at their organization, it also helped leaders gain valuable operational insights sooner than if the technology was left to organically gain traction. Healthcare IT Today sat down with Eric Dick and Darren Moser, GIS Informaticists at IEHP to learn more about their success at turning colleagues into advocates and how this has had a positive impact on their organization as well as their members. Learn more about IEHP at: https://www.iehp.org/Find more great health IT content: https://www.healthcareittoday.com/
We all benefit from sharing out concerns communally. "What, you had the same problem I did?" We say to a friend. "How did you handle it?"Intermountain Health, provider with 33 hospitals about 400 clinics, wanted to cull information of that type from the many interactions they have with patients—32 million phone calls in Utah alone, according to chief strategy officer Dan Liljenquist.So Intermountain Health is adopting tools from Qualtrics, a company that analyzes interpersonal communications to "surface customer friction." Liljenquist says that Intermountain Health plans to use this information to "reduce friction points."Learn more about Intermountain Health: https://intermountainhealthcare.org/Learn more about Qualtrics: https://www.qualtrics.com/Find more great health IT content: https://www.healthcareittoday.com/
According to the latest National Progress Report from Surescripts, over 2.5 billion medication histories were requested through their platform in 2022. Having the latest medication information is key to reducing medication related adverse events. The Report also showed a significant increase in the use of real-time prescription benefits which decreases the out-of-pocket cost of medications for patients. Healthcare IT Today sat down with Frank Harvey, CEO of Surescripts to discuss the findings in their 2022 National Progress Report and learn more about the company’s plans in the months ahead. Learn more about Surescripts at: https://surescripts.com/
Find more great health IT content: https://www.healthcareittoday.com/
The recent release of GPT-4, the newest version of OpenAI's platform, shows that generative AI is evolving even more quickly than we can find uses for it. Bill Rogers, co-founder and president of Orbita, discusses the implications of OpenAI's chatGPT, Orbita's recent improvements, and the ways that tools such as chatGPT can make health care more efficient.Learn more about Orbita: https://orbita.ai/Find more great health IT content: https://www.healthcareittoday.com/
Nuance recently announced DAX Express and I had to learn more about it and dive into the details of what Nuance is planning to offer. I sat down with Diana Nole, Executive Vice President and General Manager of Nuance Healthcare, where she shared more details about DAX Express, how it differs from DAX Ambient Solution, and what the workflow looks like for this new product. We also ask her if there are any humans in the loop in this new "fully automated" solution (Spoiler Alert: There's not...other than the doctors it listens to).Nole shared more about how they're planning to integrate GPT-4 into the product and how this will work with the various EHR platforms. She also talked about when the product will be available for users and what the roll out strategy will look like.Learn more about Nuance Healthcare: https://www.nuance.com/Find more great Health IT Content: https://www.healthcareittoday.com/
One of the most frustrating burdens on health care workers today is the drag of administrative tasks. New AI technologies that interpret and generate natural human speech (illustrated most famously in ChatGPT) can remove more of the burden of such tasks. According to Stead Burwell, co-founder and CEO of Outbound AI, a well-tuned AI agent can do many tasks at 50-80% the cost of human workers.In this interview, learn more about generative AI from the leaders of Outbound AI.Learn more about Outbound AI: https://outbound.ai/Find more great health IT content: https://www.healthcareittoday.com/
I recently sat down with Heather Hudnall, BSN, RN, Director of Connected Industry, Healthcare at NTT, and Heather Haugen, PhD, VP of Healthcare Practice, Digital Advisory, and Innovation at NTT, to learn what they are hearing from customers when it comes to the impact of connectivity on nurses, doctors, and patients.Learn more about NTT: https://www.global.ntt/Find more great health IT content: https://www.healthcareittoday.com/
In this interview, Therasa Bell, President and CTO at Kno2, revives the term "meaningful" in health care technology. However, in this case she is talking about establishing meaningful connectivity to drive individual outcomes for patients and healthcare organizations. Sometimes health IT professionals forget that the goal is not just to put data in an EHR or to provide interoperability of data between health IT software. That said, healthcare organizations have begun to ask Kno2 for help. Bell says they are still stressed by inadequate staff, declining reimbursements, and changing care models.You may remember Bell and Kno2's CEO, Jon Elwell, talking about the need to move from interoperability to Digital Transformation. It's great to see a vendor like Kno2 not just talk, but actually put what they are saying into action. This is exemplified by the announcement of a new tech-enabled service from Kno2 called CAREplan which includes a series of practical step (Connect, Analyze, Reform and Evolve) in a digital transformation journey that leads to real outcomes.Learn more about Kno2: https://kno2.com/Find more great health IT content: https://www.healthcareittoday.com/
AEGIS offers testing for interoperability, helping companies ensure that they have interpreted health data standards such as U.S. Core Data for Interoperability (USCDI) and FHIR properly during development, QA, integration, and ultimately at the client site.Most healthcare organizations underestimate what it takes to ensure their interoperability infrastructure is working correctly. As new software versions are released, data sharing can break. As new standards are implemented, data sharing can break. Having a way to test the wide variety of software, standards, and versions in your organization is going to be even more important as we come to rely on those data sharing efforts.Watch the video for Hyland's insights into dealing with versions of standards, putting patients in control, and making interoperability testing a community endeavor.Learn more about AEGIS: https://www.aegis.net/Find more great health IT content: https://www.healthcareittoday.com/
Data analysts know that all data is dirty. Although numerous services offer data cleaning and harmonization, their accuracy is usually too poor to make them useful. According to Amit Garg, CEO and co-founder of HiLabs, even AI-based solutions produce too many false positives—a problem his company has solved by working with business domain experts and creating healthcare-specific ontologies.Learn more about HiLabs: http://www.hilabs.com/Find more great health IT content: https://www.healthcareittoday.com/
When it comes to e-prescribing and medication management, I always underestimate some of the nuances involved with the process. While e-prescribing is one of the biggest healthcare interoperability successes, there is still plenty of work to be done to improve how medication is managed in healthcare today. To learn more about how far the industry has come, where we are at today, and what is still needed in the future, I sat down with Cam Deemer, CEO at DrFirst, and Nele Jessel, MD, CMO at athenahealth. Given that DrFirst works with 300 EHR and other health IT partners and athenahealth touches 20% of physicians in the US, they were able to offer some really detailed perspectives on the evolution of e-prescribing and what it still needs to be even more successful.
Learn more about DrFirst: https://drfirst.com/
Learn more about athenahealth: https://www.athenahealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
Many healthcare organizations are taking a fresh look at their data, hoping to exploit it better for both clinical outcomes and operations. To the experts at Clearsense, the problems are not so much the shortage of data experts or lack of motivation, but rushing to use data without preparing it adequately or knowing what your business needs are.
Learn more about Clearsense: https://clearsense.com/
Find more great health IT content: https://www.healthcareittoday.com/
Interoperability, an idiosyncratic term for data sharing, has been a key buzzword for both regulators and digital product vendors in health care. Jon Elwell, CEO at Kno2, says the conversation is finally moving away from interoperability - a measure of simple technological achievement - to digital transformation, which encompasses the technology, process, and cultural change that must happen for meaningful advancement in healthcare. There is finally recognition of the role that data sharing plays in healthcare transformation.
Learn more about Kno2: https://kno2.com/
Find more great health IT content: https://www.healthcareittoday.com/
Outside of common conditions, most doctors see only a few cases of some problem in their entire career. That's why students and residents gather eagerly around hospital patients who were diagnosed with a rare condition. These doctors can't compare large numbers of patients with a certain condition to see what works for each patient and why some respond to a treatment that fails on other patients.
But take common conditions that doctors see every day. Even here, exams and tests usually don't detect the condition until it hits a certain stage. Treating it at an earlier stage could vastly improve the outcome. These are some of the uses for AI in medicine, as described in this video with Joseph Zabinski, senior director of AI & personalized medicine at OM1.
Learn more about OM1: https://www.om1.com/
Find more great health IT content: https://www.healthcareittoday.com/
Ambience Healthcare just came out of stealth mode with what they describe as fully automated AI medical scribes. I hopped on camera with Mike Ng, Co-Founder & CEO, and Nikhil Buduma, Co-Founder & Chief Scientist at Ambience Healthcare to learn more about how they're approaching this EHR documentation burden problem.
In the video interview they share about Ambience Healthcare and how their solution fits between things like Human Scribes, Ambient Clinical Voice, and EHR templates. They also share what the workflow looks like for a clinician using their product and how much of the backend technology is done by humans versus technology (Spoiler Alert: It's all Technology done in real time). We also talk about whether a clinician has to change the way they talk in the exam room for this solution to work and how they approach building trust with clinicians in the accuracy of the notes that are generated.
It's still early in the life of Ambience Healthcare since they just came out of stealth mode, but I think many will be interested to check out a demo and see if it can solve some of the issues I identify above. Check out the video interview to learn more about Ambience Healthcare's solution.
Learn more about Ambience Healthcare: https://ambiencehealthcare.com/
Find more great health IT content: https://www.healthcareittoday.com/
Finding and onboarding a new Chief Marketing Officer (CMO) is hard. During the search, an organization’s marketing efforts are often left in limbo. Hiring an interim CMO (or partial CMO) can help organizations bridge the gap and make the transition smoother. FinThrive, a company that offers revenue management solutions to healthcare organizations, brought in Alan Gonsenhauser as an interim CMO, but they did something unexpected. They kept him as an executive coach after they found their permanent CMO. The company and the executives involved could not be happier.
To find out more about this unique approach, HITMC sat down with Cheryl Alden – Chief Marketing Officer at FinThrive, Rick Pleczko – Vice Chairman at FinThrive, and Alan Gonsenhauser – Principal & Founder at DemandRevenue.
Learn more about FinThrive at: https://finthrive.com/
Learn more about DemandRevenue at: https://www.demandrevenue.com/
Find more great health marketing content: https://www.hitmc.com/
Watch this video to see the stages that patients move through in Tiffany A.S. Wright, vice president of operations at CareMax's experience. Also, Wright shares how she used CareCognitics to engage patients, the importance of flexibility in both a clinical organization and a technology vendor, the role of metrics and analytics, and how to structure financial incentives with the input of employees. As a bonus, you'll hear an amazing story about how Wright set up a COVID-19 test center in just a few days in March of 2020!
Learn more about CareCognitics: https://carecognitics.com/
Learn more about CareMax: https://www.caremax.com/
Find more great health IT content: https://www.healthcareittoday.com/
It’s no secret that patient volumes in 2022 were below expectations. NRC Health, recently found that 27% of patients are actively deferring their care in 2022. Why are so many patients putting off their care? The primary reason in 2022 was not fear of COVID-19. Instead, it was financial concerns that kept patients away. Until healthcare organizations address this, patients may continue to defer their care.
Healthcare IT Today sat down with Ryan Donohue, Strategic Advisor at NRC Health, to dig deeper into the company’s findings and to discuss how healthcare organizations can motivate patients to return.
Learn more about NRC Health at https://nrchealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
VitalSight is a new tool for remote patient monitoring (RPM) from OMRON, a company that offers a wide range of health devices for blood pressure, respiratory problems, and more. Brandon Haag, OMRON's Director of Operations and Business Development, describes in this short video the operation of VitalSight and how it helps both the patient and their doctor treat hypertension. OMRON is working on adding more sources of data and medical conditions to this program.
Learn more about VitalSight by OMRON: https://omronhealthcare.com/vitalsight/
Find more great health IT content: https://www.healthcareittoday.com/
Public health agencies have come to understand the immense value of monitoring waste water, as demonstrated by a recent report calling for its expansion. But Withings allows you to measure your own waste products in the home through a new product called U-Scan.
At CES 2023, Julius Dewavrin, Product Manager for U-Scan, explained how U-Scan works and the kinds of health benefits it can provide. More than 3000 components are packed into a disk you can hold in your hand. Just install the device inside the toilet bowl and choose the tests you want it to perform. These include logging your menstrual cycle by detecting hormones in urine, determining whether you're burning fat, hydration, and levels of acidity and vitamin C.
Learn more about Withings: https://www.withings.com/
Find more great health IT content: https://www.healthcareittoday.com/
Journey maps are powerful marketing tools. They can bring clarity to complex cross-departmental campaigns, help identify gaps, and get stakeholders aligned. Having a well-defined journey map even helps organizations maximize their precious marketing budgets. Journey maps take effort to build, but are worth the investment.
We sat down with presenters Caroline DeVore, Executive Director of Strategy and Lorraine McMeekin, Senior Marketing Strategist from StudioNorth to get a preview.
Learn more about StudioNorth at: https://www.studionorth.com/
Find more great health marketing content: https://www.hitmc.com/
Kami Vision provides technology called KamiCare that helps caregivers in an eldercare community or a person’s home detect and respond quickly to a fall. AI, running right in Kami Vision’s camera, detects falls and reports them to caregivers selected by an app.
Watch this short video with CTO Ajay Gulati to see how Kami Vision provides easy setup and flexibility, protects privacy, deals with false alerts, and supports aging in place. Plus, check out their consumer version of KamiCare on Amazon.
Learn more about KamiCare: https://kamivision.com/kamicare/
Find more great health IT content: https://www.healthcareittoday.com/
The Health Datapalooza conference is a unique annual event. As the playful name suggests, it’s a somewhat countercultural happening, a place for freewheeling and respectfully critical discussion among health data experts. The conference was launched in 2010 by Todd Park, a ground-breaking technologist who was CTO of HHS at the time and was later promoted to be CTO of the United States.
Lucia Savage, Chair of the AcademyHealth Committee on Advocacy and Public Policy and Chief Privacy and Regulatory Officer at Omada Health, explains how, in contrast to most health care conferences, the Datapalooza is “not glitzy” and “not about selling stuff,” but offers “accessible dialog” among policy makers, programmers, patients, and others.
Learn more about Health Datapalooza: https://academyhealth.org/events/site/2023-health-datapalooza
Find more great health IT content: https://www.healthcareittoday.com/
When I attended the PointClickCare Summit, I met Sanjeev Shetty, President & COO at DBSync. They were in the partner area of the conference and had created a really interesting middleware solution to be able to better manage all your data across a multitude of applications. While this is a very familiar problem in healthcare, it was interesting to learn how this problem happened in a lot of other industries as well.
To learn more about the DBSync solution, I sat down with Shetty to hear about the companies experience connecting and sharing data between a multitude of applications. He shared what it takes to really connect different software and systems using their data management platform and how easy it is to share data between them. In many cases, he's working with things like demographic data which often need to be shared between multiple SaaS based software.
Learn more about DBSync: https://www.mydbsync.com/
Find more great health IT content: https://www.healthcareittoday.com/
To better understand everything that’s happening with the 21st Century Cures Act and how it will impact healthcare organizations, I sat down with Micky Tripathi, National Coordinator for Health IT at HHS. I start off by asking Tripathi to share how he sees the state of electronic health information sharing and interoperability today. Then, I ask him where he sees the 21st Century Cures Act making an impact for good on patients and clinicians and what other things they can expect to impact them as the regulation takes effect.
Learn more about ONC: https://www.healthit.gov/
Find more great health IT content: https://www.healthcareittoday.com/
As we head into 2023, we sat down with Beth Friedman, Senior Partner at FINN Partners, to look back at health IT PR in 2022 and what we should be watching for in 2023. Friedman brings a really unique view to the healthcare marketing and PR space since in her career she’s worked inside a hospital, then at a health IT vendor, then started her own agency, and now is one of the health IT leaders at FINN Partners. Needless to say, she’s seen the industry evolve from every angle.
Learn more about FINN Partners: https://www.finnpartners.com/
Healthcare Marketing Community: https://www.hitmc.com/
Milwaukee County is at the forefront of addressing racial inequity. During the COVID-19 pandemic they cross referenced vaccination rates with the CDC’s social vulnerability index and plotted the results using Geographic Information System (GIS) technology. Armed with this powerful insight, the County was able to increase vaccinations in populations that needed them the most and by doing so increased the safety of the entire County. They are now incorporating an equity lens into other areas of public health.
Healthcare IT Today had the opportunity recently to sit down with Zachary Swingen, Lead GIS Coordinator at Milwaukee County Office of Emergency Management. We wanted to learn more about their pioneering work combining health equity and GIS technology.
Learn more about Milwaukee County: https://county.milwaukee.gov/EN
Learn more about Esri: https://esri.com/health
Find more great health IT content: https://www.healthcareittoday.com/
Implementing diversity, equity, and inclusion (DE&I) initiatives and addressing the workforce challenge in healthcare are not mutually exclusive. In fact, improving DE&I may be one of the quickest ways to alleviate the pressure of finding and keeping healthcare talent. How? Indigenous groups, visible minorities, and women are underutilized talent pools. With encouragement and training they could be a great source of healthcare staff.
Shanil Ebrahim, a Partner and the National Life Sciences & Healthcare Consulting Leader at Deloitte Canada, is a firm believer that strategies designed to improve the diversity of healthcare workforces will ultimately lead to better outcomes for patients, more pools of talent, and stronger relationships between healthcare organizations and the communities they serve.
Healthcare IT Today had the opportunity to do a deep dive into DE&I and healthcare’s workforce challenge with Ebrahim.
Learn more about Deloitte Canada at: https://www2.deloitte.com/ca/en/pages/about-deloitte/articles/home.html
Find more great health IT content: https://www.healthcareittoday.com/
Eran Eshed, CEO and Co-founder of Fairtility, cites research showing that 48% of the work done by embyrologists during in-vitro fertilization is administrative. Fairtility was founded to automate this tedious work, which not only makes the embryologist more efficient, but eliminates the many errors caused by manual work.
Learn more about Fairtility: https://fairtility.com/
Find more great health IT content: https://www.healthcareittoday.com/
In this video Dr. Yossi Bahagon, Co-founder and Chairman of Sweetch, discusses the deeply holistic approach they take to helping people with diabetes adopt healthy behaviors.
Whereas conventional systems for connected health deliver cold, generic instructions (“walk another 4,000 steps”; “take your medication now”), Sweetch intensely personalizes messages: “Why don’t you take an umbrella and walk just nine minutes through the rain to your favorite coffee shop.”
Learn more about Sweetch: https://www.sweetch.com/
Find more great health IT content: https://www.healthcareittoday.com/
There is a growth-hacking approach to marketing that calls for getting your solution to market as quickly as possible. Once there you iterate quickly and eventually arrive at a good fit (features AND marketing message). A more methodical approach, however, can be equally, if not more effective in healthcare. Proscia invested time and effort to plan their market entry. The result: market acceptance and steady growth.
We sat down with Jon Cohen, Head of Corporate Marketing at Proscia to learn more about their go-to-market journey and their keys to success.
Learn more about Proscia at https://proscia.com/
Learn more about StudioNorth at https://www.studionorth.com/
Find more great health IT content: https://www.healthcareittoday.com/
In this video Ofer Derech, CTO at MilagroAI, explains the technology they use to automate revenue cycle management tasks and surveillance for things like hospital acquired infections that are traditionally performed manually. The tool analyzes both structured and unstructured data, converting varying formats to standards such as SNOMED. MilagroAI then automatically identifies procedures and principal diagnoses, and finds the appropriate coding or surveillance data.
Learn more about Milagro AI: https://www.milagroai.com/
Find more great health IT content: https://www.healthcareittoday.com/
One of the core aspects I wanted to incorporate into the healthcare and IT marketing conference when I started it was having voices from outside healthcare bring in external experience and knowledge that would make healthcare marketers stretch their thinking about how healthcare marketing should go. Often hearing this outside perspective means we adjust the approach a little because of privacy or other considerations, but it is powerful to explore how other industries are marketing.
Another way to approach this is to add someone to your healthcare marketing team who has experience in other industries. That's what happened when HITMC Rising Star Award winner, Jasdeep Mann, Director of Marketing & Strategy at ReMedi Health Solutions, was added to the team. Mann had marketing experience, but was new to healthcare.
In the video interview below, we sit down with Mann to learn what it was like getting into healthcare marketing and then winning the HITMC Rising Star award. He also shares the marketing project he's most proud of and what made it a success.
Healthcare Marketing Conference: https://healthitmarketingconference.com/
Engaging patients so they are an active partner in their care is a laudable goal, but with the economic and workforce challenges facing by healthcare providers, it may not be a top priority. Nicholas T. Befera, MD, Co-Founder & CEO at Scanslated believes otherwise.
Befera feels that with increasing competition coupled with the desire by patients for more consumer-friendly health services, healthcare providers that invest in improving patient experience will attract more patients. Scanslated makes radiology reports, patient-understandable. Their platform reduces the workload on radiologists and referring physicians...especially now that radiology reports must be immediately available to patients under the 21st Century Cures Act.
Learn more about Scanslated at https://scanslated.com/
Find more great health IT content: https://www.healthcareittoday.com/
Healthcare organizations never had enough resources to manage the myriad of systems that were deployed in their organizations, even before the current workforce challenge. There are many systems still running at hospitals, health systems, and clinics that are never accessed (aka "technology debt"). Some of these systems are kept simply to ensure the data within them is available should the need arise.
With fewer staff, managing these legacy systems is difficult. These systems also pose a risk for healthcare organizations. Healthcare IT Today caught up with Tom Liddell, CEO of Harmony Healthcare IT to discuss the growing legacy debt and how they are helping organizations address it.
Learn more about Harmony Healthcare IT https://www.harmonyhit.com/
Find more great health IT content: https://www.healthcareittoday.com/
By working closely with it’s health system clients, who represent 200+ hospitals, Gozio Health has recognized the need for a mobile platform that gives patients as well as organizations the functionality and experience they want. Wisely, Gozio has chosen to create an open framework that will allow organizations to use components from different vendors, rather than a walled-garden approach. Company executives believe this will help speed adoption which in turn will mean a more streamlined patient experience.
Healthcare IT Today had the opportunity to sit down with Gozio Health executives to find out more about their mobile platform. We spoke with CEO and Founder Joshua Titus and Chief Product Officer Lee Jones.
Learn more about Gozio Health: https://www.goziohealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
Many IT companies have tried to create solutions that advance interoperability in healthcare. But it often consists of layering more and more technologies on top of antiquated legacy systems, adding even greater administrative complexities. While FHIR has made significant headway in creating common protocols and standards for data exchange, there is opportunity to create greater data fluidity among all healthcare stakeholders. According to Gabriela Pelin, Chief Innovation Officer at Avaneer Health, her company is taking a different approach by building an entirely different kind of collaboration and data-sharing network.
Learn more about Avaneer Health: https://avaneerhealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
It is rare that a company will agree to sit down to answer tough questions, but Clarify Health was up for the challenge. Healthcare IT Today sat down with Keith Florance, Senior Vice President and General Manager of Payers at Clarify Health at the recent #HLTH2022 conference. We grilled him with 3 questions about the state of the healthcare industry:
- After a decade of focusing on reducing healthcare costs, have we made any meaningful progress?
- We’ve been talking about Value-Based Care for a while now. How come we remain predominantly fee-for-service?
- Are we finally at a place where AI and Machine Learning are more than hype? What are the practical use cases that are really moving the needle?
Learn more about Clarify Health at https://clarifyhealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
It is hard to picture Robotic Process Automation (RPA). There is nothing physical or tangible. There is no user interface that users interact with on a regular basis. In fact, when RPA is properly implemented, it works completely in the background without anyone noticing. That’s why the term RPA is nebulous for many people. What is it? How have organizations successfully deployed it?
Tidewater Physicians Multispecialty Group (TPMG), a network of over 220 physicians and advanced clinicians in over 85 offices across the Tidewater and surrounding areas, has successfully implemented RPA. The ROI was almost immediate, and their staff are pleased with the technology. RPA has made their revenue process much more efficient and effective.
Healthcare IT Today sat down with Dinesh Pai, Chief Revenue Officer at TPMG and Nicholas Frenette, Executive Director of Product and Solutions Engineering at AGS Health to find out more about this successful RPA implementation.
Learn more about TPMG at https://www.mytpmg.com/
Learn more about AGS Health at https://www.agshealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
While it’s great to talk about automation, it is another to hear from a CIO who’s living the implementation of intelligent automation in their organization. That’s why I was excited to sit down with Cletis Earle, CIO at Penn State Health and Penn State University College of Medicine, to hear about his experience implementing intelligent automation from Genzeon. Plus, Harsh Singh, GM, Healthcare and Prashant Krishnakamur VP, Digital Engineering at Genzeon, joined us to add some color and share their experience with a wide variety of healthcare clients.
Learn more about Genzeon: https://www.genzeon.com/
Find more great Health IT content: https://www.healthcareittoday.com/
Alert fatigue, often cited as a source of burn-out in the medical professions, is a symptom of bad design. Dr. Gidi Stein, CEO and Co-founder at MedAware, explains in this video why there are so many alerts and why so many are worthless. MedAware has led to a 90% reduction in alerts among sites using the system, and 40% of the alerts MedAware generate lead to a change in the physician’s action.
Learn more about MedAware: https://www.medaware.com/
Find more great health IT content: https://www.healthcareittoday.com/
In this video interview, Navin Jain, Practice Administrator at Cookeville, described how they put in place the key parts of an improved workflow. They streamline their forms and allow patients to fill out information at home. Plus, they automated most of the check-in process for patients. As a result, the staff have less work, the clinic can prepare for the patient's visit in advance, and the clinicians can give the patient more face-to-face attention.
This is done through their use of CareCognitics and its deep integration with athenahealth. Because CareCognitics is responsive, changes requested by the clinic can be made in a couple hours or a couple days. Cookeville has been able to eliminate some vendors and simplify operations.
Learn more about CareCognitics: https://carecognitics.com/
Find more great health IT content: https://www.healthcareittoday.com/
Remote patient monitoring often deals with averting crises: for instance, the familiar fall alert devices you see advertised on TV. Many people with autism, Down syndrome, cerebral palsy, or other conditions that involve intellectual and developmental disabilities (IDDs) can end up in crisis because their stress goes unnoticed until they are no longer able to cope. A platform from Awake Labs can help people with cognitive disabilities monitor and manage stress.
Learn more about Awake Labs: https://www.awakelabs.com/
Find more great health IT content: https://www.healthcareittoday.com/
Trachoma remains the world’s leading infectious causes of blindness, yet for decades we have had the antibiotics to treat it. Sightsavers is an international charity dedicated to preventing avoidable blindness and is working in Africa and Asia to eradicate this disease. Their programs are having a significant positive impact. A key to their success is effective use of GIS technology to track and manage both the disease and treatment coverage.
We sat down with Andy Tate, Senior (NTD) Data and Reporting Advisor at Sightsavers to learn more about their work and how they are leveraging GIS technology from Esri.
Learn more about Sightsavers: https://www.sightsavers.org/
Learn more about Esri: https://esri.com/health
Find more great health IT content: https://www.healthcareittoday.com/
88% of MGMA’s physician practice members say that workforce issues are creating financial challenges for them. Add to that high inflation, supply chain problems, as well as personal safety concerns and it’s not surprising to see why some see a bleak future for practices. Dr. Halee Fischer-Wright, sees a reason for hope and is working alongside her MGMA colleagues to push for long-term solutions that will help reduce the industry’s pain in the years ahead.
Healthcare IT Today sat down with Dr. Halee Fischer-Wright, President and CEO of MGMA, at the 2022 annual conference (#MPE22) to get her take on the current state of physician practices.
Learn more about MGMA at: https://mgma.com/
Find more great health IT content: https://www.healthcareittoday.com/
Physician burnout has been and will be a hot topic in every healthcare organization. However, are enough organizations also looking at the burden their non-clinical staff are experiencing? The reality is that if you don't take of your non-clinical staff that has a trickle down effect that impacts patients and doctors. This is a really big problem that needs to be addressed.
This was the topic of discussion with Hannah Ellerbee, Principal at Divurgent, who has literally worked on the front lines of healthcare and seen the burden these non-clinical staff face. In our interview at the CHIME Fall Forum conference, Ellerbee shares some of the things she's hearing about the burden on non-clinical staff and what that means for an organization. She also shares what an organization can do to address this burden.
Learn more about Divurgent: https://www.divurgent.com/
Find more great health IT content: https://www.healthcareittoday.com/
There are solid financial reasons for reducing energy use in your data center, for eliminating medical waste, and for increasing the diversity of your staff. But these initiatives also have impacts on your patients and the community. Erin Jospe, MD, Chief Healthcare Advisor at World Wide Technology, explains the connection in this video interview.
Learn more about World Wide Technology: https://www.wwt.com/
Find more great health IT content: https://www.healthcareittoday.com/
As a healthcare organization expands, this often would mean their IT staff would have to source a local data center vendor and everything that's involved with hosting your EHR on a private cloud that is reliably close to the new locations. Needless to say, this type of effort isn't an overnight process and could slow down the expansion.
This was exactly the challenge that Bryant Stetz, Director of Operations at Rothman Orthopaedics, faced as his organization continued to grow their organization nationwide. While they could expand in the same location without too much trouble, the bottleneck of finding a new data center that could serve a new location was a time consuming problem. Check out this interview to learn how Stetz worked with eClinicalWorks to solve this problem.
Learn more about eClinicalWorks: https://www.eclinicalworks.com/
Find more great health IT content: https://www.healthcareittoday.com/
At some point in our lives—perhaps many points—we will pass through a long-term or post-acute care (LTPAC) facility. But these facilities are afterthoughts in our health care system, and were excluded in particular from the huge digitization of health care triggered in the United States by the 2009 HITECH act and 2010 Affordable Care Act.
In this video, you can hear about the technologies and regulations needed in LTPAC from Bill Charnetski, Executive Vice President, Health System Solutions and Government Affairs at PointClickCare.
Learn more about PointClickCare: https://pointclickcare.com/
Find more great health IT content: https://www.healthcareittoday.com/
I love being around people that just ooze passion for the work they do. You know the type of person I'm talking about. The people who have dug so deeply into a subject that they can share every nook and cranny and when they do you know they understand that topic 1000 times better than you. Often times, when they describe all the details, I realize that I'd seen or felt what they were talking about, but I hadn't studied it enough to realize that was why it mattered. This is exactly how I felt when I sat down in this interview with Mike Cuesta, Partner at Atomic Health, to talk about design and branding.
Learn more about Atomic Health: https://www.atomic.health/
Healthcare Marketing: https://www.hitmc.com/
Scheduling physicians is complex. There are many rules, guidelines and personal preferences that need to be considered. Manually creating the physician schedule can lead to an unbalanced workforce and general unfairness which can lead to turnover. Using a robust scheduling tool that can accommodate a multitude of input factors can help ensure a more equitable schedule with much less effort.
Healthcare IT Today sat down with Justin Wampach, Vice President at TigerConnect responsible for their scheduling product, to learn more about the intricacies of physician scheduling and how an automated solution can help.
Learn more about TigerConnect at: https://tigerconnect.com/
Find more great health IT content: https://www.healthcareittoday.com/
“A lot of strategics that are well capitalized, so large public companies that are flush with cash, that have seen the valuation trends in healthcare IT over the last few years mostly sat that out, with a few notable exceptions. They’re now saying this is sort of like Black Friday or Cyber Monday, we’re buying companies and now’s the time. And so you have a lot of strategics thinking really hard about what their priorities are and how they can execute on M&A now that sets them up for a post-cycle boom in the next few years taking advantage of the attractive valuations that we have today.
“Now that hasn’t happened overnight and I think part of the reason we haven’t seen a true deal explosion of activity yet from strategics is because there’s still some elements of a bid/ask spread between buyers and sellers. Buyers are saying ‘Well, you’re 40% off so you have time to sell.’ Sellers are saying ‘We were worth 50, 60, 70% more just a few months ago and that’s what we’re still worth, that’s fundamental value.’ That spread is narrowing and it will continue to narrow over time and we’re approaching the strike zone where I think you’ll see a lot more deal activity because both sides see that there’s value to be created from meeting in the middle and I expect a lot of that especially going into ‘23.” said Rahul Rekhi, Co-Lead of Healthcare IT at Lazard and Head of Lazard’s Special Opportunities Group.
Learn more about Lazard: https://www.lazard.com/
Find more great health IT content: https://www.healthcareittoday.com/
Over these past couple of years as healthcare continues to move towards a more digital world, we've started to hear complaints over the old systems, such as printing and faxes, still being used. Yet these companies specializing in these older systems remain steadfast in their importance to everything running smoothly. So how do you balance the old with the new? Where do print management software such as PaperCut from ACDI find their place in healthcare organizations?
Learn more about ACDI: https://acd-inc.com/
Find more great health IT content: https://www.healthcareittoday.com/
For years, webinars have been a fantastic way to increase brand awareness and to generate leads. When the COVID-19 pandemic hit and in-person conferences were not possible, there was an explosion of online educational offerings. Instead of one or two interesting webinars each week, suddenly we were all inundated with dozens of webinars. Are webinars still a good marketing tactic?
We sat down with Sarah Strom, VP of Marketing at Panda Health to discuss this topic and get her take on what’s working when it comes to B2B healthcare marketing.
Learn more about Panda Health at: https://panda.health/
Find more great healthcare marketing content at: https://www.hitmc.com/
At the eClinicalWorks National Conference, I had a chance to hear about RCM as a Service first hand from Todd Mallon, Chief Financial Officer at Advocare. Mallon and his team at Advocare decided back in 2019 to use eCW's RCM as a service. We wanted to know what factors contributed to their decision to move from inhouse RCM to eCW's RCM as a service and what has been their experience with it since going live 3 years ago.
Learn more about eClinicalWorks: https://www.eclinicalworks.com/
Find more great health IT content: https://www.healthcareittoday.com/
In our increasingly digital healthcare world, ePrescribing has become a necessary tool in order for patients to get the medicine that they need. Up until recently, ePrescribing has been a sort of monopoly with little to no competitors or innovation. But now FDB Vela is moving into ePrescribing with innovation as their main goal. We sat down with Lathe Bigler, General Manager at FDB Vela, and FDB Vela's first customer, Vince Lopez, Founder and CEO at Parker Health, to get a closer look at FDB Vela's move into ePrescribing and how that move is being received.
Learn more about FDB Vela: https://www.fdbvela.com/
Find more great health IT content: https://www.healthcareittoday.com/
To better understand some of these over arching trends in healthcare automation, we sat down with Matt Dickson, Senior VP of Product, Strategy and GM of Stericycle Communication Solutions. We asked him what he was hearing were some of his customers biggest challenges. Plus, Stericycle just completed a big consumer survey so Dickson had great insights into how the market is reacting differently to automation now than it did in the past.
Learn more about Stericycle Communication Solutions: https://stericyclecommunications.com/
Find more great health IT content: https://www.healthcareittoday.com/
Naturally as healthcare moves into a more digital space, more tech is needed to accomplish every day tasks. This opens up a new market that is largely attractive to Big Tech. However, the success of this move varies from company to company. Some companies were able to organically integrate into the world of healthcare while others forced their way in. This all comes down to their mission statement and if they were able to adapt it properly. With Capital One being one of the companies supporting this tech move, we sat down with Don Hooker, Analyst at Capital One Healthcare, to learn more about what he's seeing in the industry with big tech, customer trends, workforce, automation, and value based care.
Learn more about Capital One: https://www.capitalone.com/commercial/industry-expertise/healthcare/
Find more great health IT content: https://www.healthcareittoday.com/
Winning Agency of the Year once is hard enough. Winning it twice is an incredible feat. Earlier this year, Clarity Quest Marketing won the 2022 Medigy HITMC Award for Agency of the Year. It was the second award for the company based in Mystic, CT.
HITMC sat down with Christine Slocumb, President at Clarity Quest Marketing, to find out more about the agency and how they were able to achieve this notable accomplishment.
To find out more about Clarity Quest, visit https://www.clarityqst.com/
Learn more about HITMC: https://www.hitmc.com/
In this interview, we talk with Ryan Sheedy, Caregiver and Founder at Mejo, a web app that helps families track their child's most important medical & care information. Sheedy's story starts when his son was diagnosed with a rare genetic condition called Costello Syndrome. Frustrated by the number of times he was asked "tell me about what's going on with your son?" and needing to be able to explain all the complexities to new caregivers, he first started created a PowerPoint to solve the problem. Years of work later, he's created the web app Mejo for pediatric rare disease patients and their caregivers to easily capture their child's health information, organize the information in a useful way, and then an easy way to safely share that information with medical professionals. It's one of the most comprehensive and beautiful exports of a patient's health history I've seen.
Learn more about Mejo: https://www.mymejo.com/
Find more great health IT content: https://www.healthcareittoday.com/
In this interview, we talk with Katheron Intson, Founder and CEO at Varient, an app that tracks rare disease treatment and connects genetically similar patients to know which treatments have worked and which haven't worked. As a PhD student in the lab, Intson discovered that one of the most helpful resources for the rare disease community was connecting families for discussions around which medications helped treat symptoms and which ones made things worse. Families could then take this information to their doctors to evaluate treatments that could help them. Varient is working to solve this problem for rare disease patients at scale.
Learn more about Varient: https://www.varientapp.com/
Find more great health IT content: https://www.healthcareittoday.com/
Kristy Dickinson, Patient, Founder and Managing Director at Chronically Simple, which provides a digital health tool for patients and caregivers. As a rare disease patient herself, Dickinson needed something to better manage the plethora of specialists she was seeing across different organizations. Plus, she needed to connect them all and track her health records since they weren't doing that for her. She asked how other chronic patients were dealing with this and the answer was: Binders! Chronically Simple was built to provide a better solution for chronic patients and their caregivers. Check out our interview with Dickinson to learn more.
Learn more about Chronically Simple: https://www.chronicallysimple.com/
Find more great health IT content: https://www.healthcareittoday.com/
Identity management is one of the top problems HIEs face today. There are numerous complications that happen when you try to ensure the identity of a patient. To better address identity management at SCHIO, Dan Chavez, Executive Director of SCHIO (Santa Cruz Health Information Organization), turned to Verato. We had a chance to catch up with Chavez at the DirectTrust and Civitas conference to learn more about this decision.
Learn more about SCHIO: https://www.santacruzhie.org/
Find more great healthcare IT content: https://www.healthcareittoday.com/
Have you ever scrolled through Netflix for something to watch, only to get overwhelmed by the sheer amount of tv shows and movies they have available? So you get stuck scrolling through option after option for way too long until you give up and just re-watch the same show/movie again? Chronic Illnesses, such as diabetes, can have the same effect. So much of your health and well being with diabetes depends on the actions and decisions that you make. But with so many things to think about it's easy to not know where to start or get so overwhelmed that you don't do anything. CCS has come up with a diabetes program to help lift some of that burden off of its patients. We sat down with Marian Lowe, EVP and GM for Digital Health at CCS, and Heather Hormel, Senior Director of Human Resources at United Regional Health Care System to learn more about it.
Learn more about CCS: https://ccsmed.com/
Learn more about United Regional Health Care System: https://www.unitedregional.org/
As we continue to shift healthcare into a more digital world, it’s important to have a reliable Cloud to back up and store all of the data and digital solutions. But how do you know which Cloud is the right one for your organization? eClinicalWorks (eCW) went through this process a couple of years ago and is so pleased with their decision to go with Microsoft Cloud that they are investing over $100 million in Microsoft’s Azure cloud services. We sat down with Sam Bhat, Vice President of Sales and Co-Founder at eCW, to learn more about these decisions.
Learn more about eClinicalWorks: https://www.eclinicalworks.com/
Find more great health IT content: https://www.healthcareittoday.com/
One of my favorite HITMC Awards is the HITMC Rising Star award. I love how it recognizes someone who is new to healthcare, but in many cases has marketing and PR experience in other industries. This often means that the winner is bringing in some outside knowledge and perspective that can benefit healthcare. This was definitely the case with 2022 HITMC Rising Star Award Winner, Olivia Schlabach who works as Associate Vice President at FINN Partners.
As you probably inferred from the title, Schlabach worked in marketing at Nascar before making the switch to healthcare. When we sat down with her for the video interview below, we asked her what it was like going from marketing in Nascar to healthcare. She highlighted how many core principles are the same and that plenty of things she did in Nascar were transferrable to healthcare.
Learn more about FINN Partners: https://www.finnpartners.com/
Check out all the healthcare marketing award winners: https://www.hitmc.com/2022-medigy-hitmc-awards/
Rochester RHIO transferred its HISP infrastructure and started using Secure Exchange Solutions (SES) for clinical data exchange and HISP services. To learn more about this move, we sat down with Sara Abrams, MPH, VP, Data Analytics and Quality Assurance at Rochester RHIO. Sara managed the HISP migration process and shared her perspective about the decision to move to SES and what it took to make this transition seamless. The HISP transfer wasn’t a small project since it had to transition 160 healthcare organizations and providers, representing over 1,000 Direct-enabled endpoints.
Learn more about Secure Exchange Solutions: https://www.secureexsolutions.com/
Learn more about the Rochester RHIO: https://rochesterrhio.org/
Find more great health IT content: https://www.healthcareittoday.com/
To learn more about the evolution of UV technology and how healthcare organizations are using it today, I sat down with Grant Morgan, CEO and Co-Founder at R-Zero Systems at R-Zero Systems. He shared with us about UV technology and what healthcare organizations are doing when it comes to disinfection systems. Morgan also shared some of the challenges healthcare organizations face when they take the wrong approach to disinfecting their healthcare buildings.
Learn more about R-Zero Systems: https://rzero.com/
Find more great health IT content: https://www.healthcareittoday.com/
To better understand what’s really causing burnout in physicians, I had a chance to interview Dr. Eve Bloomgarden, MD, COO at IMPACT and CDO of Women in Medicine, Dr. Subha Airan-Javia, MD, CEO & Founder at CareAlign and Hospitalist at Penn Medicine, and Shane Danaher, COO at Divurgent. They each dive into the nitty gritty details of the causes of burnout that many of us don’t even recognize as issues.
Learn more about Divurgent: https://www.divurgent.com/
Learn more about CareAlign: https://carealign.ai/
Learn more about Women in Medicine: https://www.womeninmedicinesummit.org/
Find more great Health IT content: https://www.healthcareittoday.com/
AI in healthcare has become a huge topic of interest, but what does the practical application of AI look like? At the recent Ai4 Conference, we sat down with Vincent J. Major, PhD, Assistant Professor in the Department of Population Health and Lead in Operational Machine Learning EHR Integration at NYU Lagone Health to learn more about him and his work with AI in healthcare.
Learn more about NYU Lagone Health: https://nyulangone.org/
Find more great health IT content: https://www.healthcareittoday.com/
Did you know there are over 1 million addresses in the DirectTrust directory? That’s right. There are 1 million endpoints that can easily receive a direct message sharing patient information. Considering there are only a little over 600k doctors in the US, this is good progress. However, any directory of this nature also has its challenges. That’s why DirectTrust put together a directory improvement initiative, which they unveiled at a session at the DirectTrust Summit, to remedy some of those challenges.
Being able to find the right address is so important and so we wanted to learn more about this effort and what DirectTrust is doing to take their direct address directory to the next level. In the video interview below, Scott Stuewe, President and CEO at DirectTrust, shared the vision for the DirectTrust directory going forward.
Learn more about DirectTrust: https://directtrust.org/
Find more great health IT content: https://www.healthcareittoday.com/
It wasn’t that long ago that blogs and blogging were the most effective way to demonstrate thought leadership and drive interested parties to your website. With the rise of podcasts, video, and social media platforms, blogs have declined in popularity. Are blogs still worthwhile? And if so, what can you do to make your blog stand out?
We sat down with one of the original healthcare bloggers, Jane Sarasohn-Kahn, to discuss blogging, the evolution of blogs, and her personal journey. Sarasohn-Kahn is a stalwart supporter of HITMC, a health economist, advisor, author, trendweaver, and winner of the 2022 Medigy HITMC Award for Blog of the Year.
Learn more about Jane Sarasohn-Kahn: https://www.healthpopuli.com/
Find more great health IT content: https://www.hitmc.com/
Adopting technology solutions that have a no-code or low-code approach makes sense for healthcare organizations right now as the industry continues to grapple with workforce challenges. This is especially true when considering form solutions that capture patient information.
Healthcare IT Today sat down with Cedric Savarese, Founder and CEO of FormAssembly, a company that makes a secure, HIPAA compliant forms platform that is easy enough for end-users to maintain, to find out more about forms, forms management, and why healthcare IT leaders should not overlook how forms are used in their organizations.
Learn more about FormAssembly at: https://www.formassembly.com/
Find more great health IT content: https://www.healthcareittoday.com/
What does it take to be a consistently successful healthcare PR Professional? According to Grace Vinton, Account Director at Amendola Communications and all-around media guru, it’s about 5P’s – purpose, persistence, patience, people, and policy.
Grace drops about a dozen pearls of wisdom in our short interview.
Learn more about Amendola Communications at: https://www.acmarketingpr.com/
Find more great healthcare marketing content: https://www.hitmc.com/
Given the relatively recent transition of leadership at MEDITECH, I thought it would be a good time to check in with MEDITECH's Executive Vice President & COO, Helen Waters. In our discussion, we cover a broad range of topics including how the leadership change has gone, the impact of COVID, and where they're headed in the future.
Learn more about MEDITECH: https://ehr.meditech.com/
Find more great health IT content: https://www.healthcareittoday.com/
Marketing budgets are never easy. Everything from determining the right amount to ask for to defending your spending allocation is challenging. It is even more difficult when there is misalignment between Sales and Marketing. One way to budgeting better is to use a bottom-up approach (start with meetings booked and leads generate vs revenue) and more realistic math.
HITMC sat down with Eric Meerschaert, Executive Director for Growth and Innovation at StudioNorth and Doug Duty, Executive Director for Business Development at StudioNorth to learn the secrets behind better marketing budgeting.
Find more great healthcare marketing content: https://www.hitmc.com/
Robin Farmanfarmaian, Author and Professional Speaker just released a new book called “How AI Can Democratize Healthcare." (Side Note: You can get a free chapter download at democratizinghealthcare.ai) If you've been to a health IT conference, then you've probably heard Farmanfarmaian speak. In those talks, she shares more healthcare innovation per minute than any other speaker I've seen. So, I was excited to hear she'd put out a book about AI in healthcare.
To get a preview, I sat down with Farmanfarmaian to hear an overview of what her and her co-author Michael Ferro share in the book. Plus, I ask her to share a number of specific examples of AI really happening in healthcare and I ask her who is going to pay for all this AI.
Find more great health IT content: https://www.healthcareittoday.com/
A brand is more than a logo, a color palette, and a smartly crafted tagline. When properly articulated and carefully implemented, a brand can help guide strategic business decisions. Building a brand of this strength is a journey that requires a disciplined approach. Labelmaster, a 50-year-old company is currently on such a journey and their goal is nothing short of a brand that will drive growth for decades to come.
Robert Finn, Vice President of Marketing, Product Management and Analytics with Labelmaster sat down with us to share his insights, lessons learned so far, and some behind-the-scenes work the company has done.
Learn more about Labelmaster at: https://www.labelmaster.com/
Find more great healthcare marketing content: https://www.hitmc.com/
Maple is a Canadian Healthcare success story. Founded in 2015, the company has grown steadily and is now Canada’s largest online network of doctors. They offer both virtual care services as well as a virtual care platform. They experience the meteoric rise in usage during the COVID-19 pandemic and the subsequent decline, but unlike other telehealth providers, they expected this and planned for it. The company expects to continue growing in the years ahead.
Healthcare IT Today sat down with Brett Belchetz, MD – Co-Founder & CEO of Maple to get his take on the current state of telehealth, where it can be used most effectively, and what’s next for his company.
Learn more about Maple at: https://www.getmaple.ca/
Find more great health IT content: https://www.healthcareittoday.com/
It's one thing to talk about interoperability in healthcare and it's another to talk about where sharing of health data is really happening. That's the discussion I had with Anil Jain, MD, Chief Innovation Officer at Innovaccer, when I asked him where we're at when it comes to healthcare interoperability. In this video interview, Dr. Jain shares where healthcare organizations are really asking him to help with interoperability. He shares some of the practical areas that interoperability is really happening today.
Learn more about Innovaccer: https://www.innovaccer.com/
Find more great health IT content: https://www.healthcareittoday.com/
As we continue to learn about how the industry is responding to TEFCA and which organizations are planning to apply to be a QHIN, we thought it would be valuable to sit down with CommonWell and a CommonWell member, MEDITECH, to learn more about their thoughts on TEFCA and CommonWell's choice to apply to be a QHIN. In the video interview below, Mike Cordeiro, Director Interoperability Market and Product Strategy at MEDITECH, and Paul Wilder, Executive Director of CommonWell Health Alliance share their insights on these important topics.
Learn more about CommonWell: https://www.commonwellalliance.org/
Learn more about MEDITECH: https://ehr.meditech.com/
Find more great health IT content: https://www.healthcareittoday.com/
One of the people who's had a front row seat to some of the major happenings in health IT is Zane Burke. Most of us got to know Burke during his two decades at Cerner Corporation (now Oracle Cerner) where he eventually became President. Then, Burke was CEO of Livongo Health before it was eventually acquired by Teladoc. Burke is now CEO at Quantum Health. Given everything that has happened with Cerner and Teladoc since his departure, we wanted to get his insights and perspectives on what's happening with those two companies and also why he chose to work on Care Navigation at Quantum Health as his next act.
Learn more about Quantum Health: https://quantum-health.com/
Find more great health IT content: https://www.healthcareittoday.com/
The shortage of healthcare staff is growing more acute. Hope for a quick bounce-back to a pre-pandemic “normal” has all but faded away. As organizations continue to scramble to adjust to the current reality, leaders may want to give thought to ways they can improve their work environments and attract/retain staff over the long-term. Dr. Adrienne Boissy, Chief Medical Officer at @Qualtrics recommends serving up “Joy Pie” and focusing on rebuilding trust with staff.
Healthcare IT Today sat down with Dr. Boissy to discuss empathy, trust in healthcare, and finding more joy in our lives.
Learn more about Qualtrics at: https://www.qualtrics.com/
Find more great health IT content: https://www.healthcareittoday.com/
While many would like to eschew fax in healthcare, the reality is that faxes are still an extremely important part of data sharing that happens in healthcare. At least in the current environment, if you want to solve the healthcare interoperability problem, you’re going to have to include some faxing.
This was the reality that Therasa Bell, Cofounder, President & CTO at Kno2, found as her team and her worked to make communication of health data seamless for their end users. Rather than building out the fax infrastructure themselves, Kno2 decided to integrate eFax Corporate by Consensus Cloud Solutions directly into the Kno2 product.
I was able to sit down with Bell from Kno2 and John Mannion, VP of Partnerships and Alliances at Consensus Cloud Solutions, to learn more about this decision and about the fax integration. Along with diving into the partnership, Mannion shared more about why health IT companies are choosing to integrate faxing into their products and what it really takes to build a robust digital fax infrastructure (Spoiler Alert: It’s much harder than you’d think).
Learn more about Consensus Cloud Partnerships: https://www.consensus.com/partners/
Learn more about Kno2: https://kno2.com/
Learn more about eFax Corporate: https://enterprise.efax.com/
All around the globe, healthcare systems are beginning to strain and fray as physicians, nurses, and other healthcare professionals leave their positions or scale back their hours. There is no silver bullet. Restoring our health systems and re-energizing staff is going to require change and improvement on many fronts. Technology can help, but only if it reduces the administrative burden. Dr. Katharine Smart, President of the Canadian Medical Association believes interoperability is key to reducing physician burnout.
Healthcare IT Today sat down with Dr. Smart at a recent conference in Toronto to discuss the healthcare workforce crisis and how Health IT can help.
Learn more about the Canadian Medical Association at: https://www.cma.ca/
Find more great health IT content: https://www.healthcareittoday.com/
As we march towards more in-home and remote care, the need for digital innovation was at an all time high. Without giving it too much credit, COVID-19 accelerated the pace of innovation in this area. It was vital to find alternate solutions to provide the care people needed.
Philips has invested in making telehealth more accessible and seamless for patients as well as physicians around the world. They have seen tremendous ROI from their healthcare clients and continue to see the technology as a key to reducing physician burnout.
Healthcare IT Today sat down with Dr. Jan Kimpen, Chief Medical Officer at Philips to discuss the work they have been doing in this field.
Learn more about Philips at: https://www.philips.com/global
Find more great health IT content: https://www.healthcareittoday.com/
Remote patient monitoring is everywhere in healthcare today. We see that in our ever expanding list of remote patient monitoring companies. It's not a reach to say that healthcare and startup companies are working hard to monitor every piece of your health remotely. Everyone sees the potential of having access to your health data in an ongoing basis in order to assess deterioration of your health or even recovery from a disease or surgery. We all have technology in our pockets that can now share that data with whomever we want and sensors for collecting that data are getting better.
With all of this said, we're still in the early days of this movement. Much like I saw with interoperability, we've made great progress, but there's so much left to be done. This was highlighted clearly to me when I talked with Susan Solinsky, Co-Founder & Chief Growth Officer at Ellipsis Health. Before talking with Solinsky, I noticed on their website that they said "Today, there is no objective and scalable measure for the severity of anxiety and depression." As I considered the hundreds of RPM companies, sensors, wearables, and behavioral health startup companies out there, I couldn't think of anyone that was even working on the problem. So, I was certainly intrigued to learn about Ellipsis Health's efforts to create an objective clinical measure of anxiety and depression.
Learn more about Ellipsis Health: https://www.ellipsishealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
In a recent report, KLAS Research separated their Patient Outreach category into two new categories. The Patient Communications category groups together solutions that are primarily focused on administrative outcomes like appointment reminders and payment reminders. The Patient-driven Care Management Solutions are ones that focus on clinical outcomes and helping patients through their care journey. This separation was done based on provider and vendor feedback as well as KLAS’s own in-depth analysis of the market.
Healthcare IT Today sat down with Dan Czech, Senior Insights Director for Patient Engagement at KLAS Research to talk about these new categories, the reasoning behind the separation, and the findings in their new report: “Patient Communications Landscape for 2022”.
Learn more about KLAS Research at: https://klasresearch.com/
Learn more about the report at: https://klasresearch.com/report/patient-communications-landscape-2022-leveraging-communication-tools-to-drive-outcomes/1919 [restricted]
Find more great health IT content: https://www.healthcareittoday.com/
Inspired by what is happening in the US with the Direct Primary Care movement (DPC), Lotus Medical, is bringing elements of that approach to Canada. Based in Quebec, the company is focusing on designing a better physician as well as patient experience through friendlier office layouts and advanced technologies. They hope to change primary care in Canada. Healthcare IT Today sat down with Philippe Marcotte, CEO of Lotus Medical to learn more.
Learn more about Lotus Medical at: https://www.lotusmedical.ca/
Find more great health IT content: https://www.healthcareittoday.com/
Victoria Stone leads the marketing efforts at the Medical Group Management Association (MGMA). Over the past year her team has launched a new information service to their members: DataDiscovery. The ads that supported that launch won a 2022 Medigy HITMC Award and Stone herself won the Award for Rising Star of the Year. Stone was quick to point out that even though there is just one name on the award, it truly is an acknowledgement of the team at MGMA.
We sat down with Stone to ask her about the Awards and what’s next for MGMA.
Learn more about MGMA at: https://mgma.com/
Find more great health IT content: https://www.healthcareittoday.com/
To dive into where we're at with computer vision in smart hospitals, we sat down with Roger Lam, VP of Engineering at MBX Systems. In the interview, Lam shares some of the top places he sees computer vision being used in healthcare and how that could shape the facilities of the future. He also dives into the evolution of the technology and how the technology is now more accessible to healthcare organizations that want to implement the technology, but weren't able to before.
Learn more about MBX Systems: https://www.mbx.com/
Find more great health IT content: https://www.healthcareittoday.com/
When you first hear about VR (Virtual Reality) being used for medical training, it kind of sounds like a game or a joke and not a serious addition to a doctor’s training. However, the reality is that the technology and the research around surgical training using VR is very serious and much more than a game. What did surprise me was how VR surgical training was not so much a replacement to surgical training, but a great addition that takes the existing training to a new level.
This is part of what I learned about VR surgical training when I talked with Justin Barad, CEO and co-founder at Osso VR and Dr. Cory Calendine, MD, Chief of Orthopaedic Surgery for Williamson Medical Center and Founding Partner of the Bone and Joint Institute of Tennessee. One of the things that struck me most in our video interview below was the number of repetitions a doctor could do using VR that just isn’t reasonable outside of that world. I’ve long known the value of spaced repetition in learning and so it makes sense why Osso VR’s virtual training can provide surgeons the repetitions they need.
Learn more about Osso VR: https://www.ossovr.com/
Find more great Health IT content: https://www.healthcareittoday.com/
We wanted to learn about Epic's decision to apply to be a QHIN, so we sat down with Matt Doyle, Software Development Lead for Interoperability at Epic, to talk about this announcement. he shared Epic's view on TEFCA, why they plan to apply to be a QHIN, and the decision to get behind TEFCA. Plus, we ask him how the data differs between Epic's 3 main healthcare interoperability efforts: CareEverywhere, Carequality, and now TEFCA.
We also ask Doyle about the benefits he expects provider organizations and patients to receive from Epic's participation in TEFCA. Then, we ask him what he sees as Epic's broader view around interoperability beyond TEFCA.
Learn more about Epic: https://www.epic.com/
Find more great health IT content: https://www.healthcareittoday.com/
We've been talking about the "hospital room of the future" for a while now. I guess it's safe to say the future is here in many regards. However, when I recently sat down with Jeff Fallon, Chairman and CEO at eVideon he was more excited about the industry than he's ever been before. In fact, he talks about how things are different today than they have been in the past (Partial Spoiler Alert: One example is the EHR data is there to trigger actions).
Along with the evolving technology that changes the patient experience in the exam room, we also talk about how this impacts the clinician experience and things like burnout and staff satisfaction. It's amazing how the nurse call button can be improved with the right technology and workflows. I ask him about the integrations they've done and how that impacts the workflow as well. Plus, he shares some innovative examples of what their customers are doing with their technology and what he sees coming in the future. I have to say that their virtual whiteboard solution is a pretty creative solution that's worth learning about.
Learn more about eVideon: https://www.evideon.com/
Find more great healthcare IT content: https://www.healthcareittoday.com/
During the AHIP Annual conference in Las Vegas, I had a chance to sit down with David Schweppe, Chief Analytics Officer at MedeAnalytics, to learn more about what he was hearing at the conference and how MedeAnalytics can help the payer community. In the interview below, I ask Schweppe what he's seen that he knows works for the AHIP payer end user. Plus, I ask him about how payers can make SDoH and health equity data actionable. Doing to has been a hot topic lately and no doubt was a major discussion at the conference.
Along with these insights, I also ask Schweppe what the key is to making the most of the limited resources (time and money) that are available to them. While some would like to think that payers have deep pockets, they face plenty of resource constraints.
Learn more about MedeAnalytics: https://medeanalytics.com/
Find more great healthcare IT content: https://www.healthcareittoday.com/
When you attend a conference, it's always fun to see if there's a kind of theme or hot topic for those attending the conference. At this year's HFMA annual conference the big theme I kept hearing over and over had to do with staffing challenges. Needless to say, the world in general and healthcare in particular has been hit hard with staffing challenges.
In our video interview below, we had a chance to talk with Dawn Johnson, Patient Financial Services Manager at Hennepin Healthcare, to learn more about her experience with this challenge and what they've done to address the challenge. Johnson shares how they chose to partner with Knowtion Health to address their challenges. She highlights how the Knowtion Health team has been able to go above and beyond in their COB and MVA claims programs including sending people to the patients' houses when necessary. This type of extra effort would just not be possible with their current staff and so it made sense to work with an outside partner that could do it.
Find more great health IT content: https://www.healthcareittoday.com/
Realtime locating systems (RTLS) have long been known to help hospitals with medical device management, but there is a new use-case that is growing in popularity and importance: addressing staff safety and duress. Through RLTS platforms, security teams can be alerted to the exact location of staff who need immediate assistance. As violence towards nurses and physicians increases, this will become a more important use-case for this technology.
Healthcare IT Today sat down with Kapil Asher, Head of the Healthcare Practice at Kontakt.io, a company that makes an RTLS platform to talk about the use-cases for in healthcare, including staff safety and duress.
Learn more about Kontakt.io at: https://kontakt.io/
Find more great health IT content: https://www.healthcareittoday.com/
To learn more about the problem of burnout and how the right clinician focused technology can help, I sat down with Jed S. Rosen, MD, Regional Director, Medical Informatics at LifeBridge Health and Rishi Sarna, MD, Chief Medical Officer at TransformativeMed. They share with us some of the stories of burnout in healthcare and more about what they see as the real core problem for doctors that are burnt out and leaving healthcare. Then, I ask them about how tech can be used to help solve the problem and how the clinician workflow and experience changes when you implement a clinician focused technology.
I also ask Dr. Rosen about what type of resistance he faced to this type of change. This includes resistance from the end users and how to get buy-in from others like the CFO. In my experience, many organization's past experience with IT that didn't deliver results makes it hard for companies that do deliver the results. Overcoming that skepticism can be a challenge, but Dr. Rosen offers some great insights on how to navigate this.
Learn more about TransformativeMed: https://www.transformativemed.com/
Find more great health IT content: https://www.healthcareittoday.com/
It feels like FHIR has gone through all the hype cycles you can imagine in the decade or so that FHIR's been around. I've heard FHIR described as the solution to healthcare's woes and heard others describe its limitations. We all know the reality is somewhere in between, but where are we at with FHIR today.
After my previous experience talking with 1upHealth about FHIR, I knew that they'd know the intimate details associated with FHIR and could provide a great update. Plus, Don Rucker's decision to join 1upHealth had me curious about why he chose that company after his time at ONC. In the video interview below, I discuss both of these things with Joe Gagnon, CEO at 1upHealth and Don Rucker, MD, Chief Strategy Officer at 1upHealth.
Learn more about 1upHealth: https://1up.health/
Find more great health IT content: https://www.healthcareittoday.com/
At most companies, a strong corporate culture is a by-product of leadership rather than the result of a conscientious effort. Smart companies are realizing this must change as retaining tech talent becomes more challenging. Niko Skievaski, Co-Founder & President at Redox is doubling down on his culture-building efforts to ensure the company can continue to scale and succeed.
We caught up with Skievaski to learn more about the work he is doing and to understand the motivation behind his increased focus on company culture.
Learn more about Redox: https://www.redoxengine.com/
Find more great health IT content: https://www.healthcareittoday.com/
Everyone loves a comeback story. There’s just something inspiring about facing adversity and fighting through a challenge to emerge victorious on the other side. That is certainly the script that the new executive team at Greenway Health hopes to write for themselves. So far, their journey appears to be carrying them in the right direction as the company focuses on product stability and earning the trust of their clients.
Healthcare IT Today sat down for an exclusive one-on-one interview with Greenway CEO, Pratap Sarker to discuss the direction he has charted for the company and the challenges that lie ahead.
Learn more about Greenway Healthcare: https://www.greenwayhealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
One of the big challenges for health IT companies is onboarding new customers for something like payments. Turns out, a bank we all probably know, KeyBank, acquired a company called XUP Payments to address this problem and the challenges of collecting payments in healthcare.
I had a chance to sit down with Pete Wheeler, SVP, Group Lead, Healthcare and Insurance Payments at KeyBank, and Jeff Gill, Healthcare Go-To-Market Lead at XUP Payments, to learn about how they're helping healthcare organizations when it comes to payments. They shared with us some of the major pain points they see and hear about in the healthcare industry and then they talk about what can be done to address these challenges.
Learn more about XUP Payments: https://xuppay.com/
Find great Health IT content: https://www.healthcareittoday.com/
Revenue provides stability and flexibility to healthcare organizations. Both are extremely valuable as patient volumes remain below pre-pandemic levels. The healthcare staffing crisis is also putting severe margin pressure on organizations. To address this challenge, organizations are turning to technology and partnering with specialized vendors to improve their revenue cycle processes.
Healthcare IT Today sat down with two revenue cycle management (RCM) experts - Jess Stover, Vice President at SimiTree and Derek Shaw, President at Invicta Health Solutions - to discuss how adopting technology and properly motivating people can make a big difference.
Learn more about SimiTree: https://simitreehc.com/
Learn more about Invicta Health Solutions: https://www.invictahs.com/
Learn more about Inovalon: https://www.inovalon.com/
Find more great health IT content: https://www.healthcareittoday.com/
When I look at the state of communication in healthcare, I can see that we’ve made a lot of progress. Certainly, there’s still plenty of work to be done, but the good news is that now we have electronic options when it comes to communicating healthcare data between organizations. This wasn’t really true even a decade ago. In fact, the real challenge today is that with so many options and adoption levels, it can often be hard to manage which option is best for a given situation.
This was the main topic of discussion when I sat down with Jon Elwell, CEO at Kno2 and Therasa Bell, Cofounder, President & CTO at Kno2. Along with learning about where they think the state of healthcare communication is today, they also share how the right technology can help to solve the problem of so many healthcare interoperability options. They talk about it from a perspective of “Send, Receive, Find” where the technology does the heavy lifting for the doctor when it comes to knowing which healthcare organization supports which standard or interoperability option. This leaves doctors and their staff to just specify what should be sent and to whom it should be sent while the technology manages all the interoperability variation that exists today.
Learn more about Kno2: https://kno2.com/
Find more great health IT content: https://www.healthcareittoday.com/
The first step towards a digital transformation isn’t to adopt new technology. To truly transform, healthcare organizations need to first deal with legacy thinking, legacy culture, and legacy processes that surround legacy technology. Get that right and the road to transformation becomes faster and smoother.
Healthcare IT Today recently had the opportunity to discuss the topic of legacy in healthcare organizations with Lisa Esch, Chief of Strategy, Innovation and Provider Industry Solutions at NTT DATA Services. Esch suggests that Digital Transformation.
Learn more about NTT DATA Services: https://us.nttdata.com/en/industries/healthcare-and-life-sciences
Find more great health IT content: https://www.healthcareittoday.com/
System availability not uptime is critical for patient care. Cyberattacks have a significant negative impact on availability. No single security solution will prevent attacks, so a layered approach is needed. One tool that is overlooked is packet monitoring which can be used to detect attacks early, find infrastructure vulnerabilities, and improve availability.
Healthcare IT Today sat down with Ken Czekaj from NETSCOUT to talk about the latest cybersecurity trends, including extortion attacks, and how packet monitoring can help.
Learn more about NETSCOUT: https://www.netscout.com/
Find more great health IT content: https://www.healthcareittoday.com/
The financial and administrative experience is no longer considered separate from the clinical experience by patients. A poor experience after their procedure or visit can have just as much negative impact as a bad visit. Key to a positive experience is price transparency, which is not as challenging to achieve as we first believed – according to Cedar CEO Florian Otto.
Healthcare IT Today had the chance to sit down with Otto for an in-depth discussion about price transparency, price certainty, prior authorization, and patient experience.
Learn more about Cedar: https://www.cedar.com/
Find more great health IT content: https://www.healthcareittoday.com/
One of the most interesting people I met at the HIMSS 2022 conference this year was João Bocas. If you're on Twitter, then you've probably seen him tweeting from his account @WearablesExpert where he shares great digital health content. One thing I love about Bocas is that he brings a great international perspective to the conversation since he lives in Europe.
We sat down with João Bocas, CEO at Digital Salutem, to learn more about this unique perspective and to learn more about his efforts to bring a new RPM platform to the US. In the interview below, Bocas talks about this new platform which has seen success in the UK and is now available in the US. He highlights why communication is key to success with an RPM platform.
Learn more about Digital Salutem: https://digitalsalutem.com/
Find more great health IT content: https://www.healthcareittoday.com/
In a recent Emerging Technology Spotlight report, KLAS Research found that provider organizations who are using CorroHealth’s autonomous coding product are highly satisfied with the solution’s functionality and that it has had a positive impact on their operations.
Healthcare IT Today had the opportunity to sit down with the report’s lead author – Mac Boyter, Research Director at KLAS – to find out more.
Download the Emerging Technology Spotlight Report: www.corrohealth.com/KLAS
Learn more about KLAS Research: https://klasresearch.com/
Learn more about CorrroHealth: https://corrohealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
Despite the losing staff to the Great Resignation and early retirement, many healthcare organizations are facing higher labor costs. Why? Because of the increased reliance on agencies to bolster remaining staff. Controlling this cost and even weaning off of agencies is possible through a disciplined, evidenced-based approach to staffing. Futura Healthcare is helping its provider clients achieve this with a combination of software and expert service.
Healthcare IT Today recently had the opportunity to sit down with Mike Talerico, Senior Vice President at Futura Healthcare, to discuss the healthcare staffing challenge and to find out more about their unique, disciplined approach to controlling labor costs.
Learn more about Futura Healthcare: https://www.futuraworks.com/
Find more great health IT content: https://www.healthcareittoday.com/
To dive into the challenges of Health Equity and Health Disparities, I sat down with Scott Afzal, President of Audacious Inquiry, to understand their thinking in this area. In the interview, Afzal shares how he defines health equity and why it matters. Plus, he shares some specific examples of health disparities and then discusses how health IT can help to address the problem.
Check out their recently released eBook on the subject as well: https://ainq.com/health-equity-and-health-disparities/
Learn more about Audacious Inquiry, a PointClickCare company: https://ainq.com/
Find more great health IT content: https://www.healthcareittoday.com/
The inability to easily exchange medical data is holding back healthcare improvements and innovation. Thankfully there has been concerted effort recently from governments, vendors, standards bodies, and healthcare organizations to address this. Key to this effort is a standardized way to measure our interoperability progress (or lack thereof). The Healthcare Leadership Council and other leading organizations have created a new measurement framework to address this gap.
Watch this expert panel, hosted by Surescripts and moderated by Healthcare IT Today, discuss a proposed framework for measuring interoperability progress:
• Mary Grealy, President of Healthcare Leadership Council
• Tom Skelton, Chief Executive Officer at Surescripts • Ashok Chennuru, Chief Data and Analytics Officer at Anthem
• Cris Ross, CIO at Mayo Clinic
• Matt Swain, Chief of Staff at the Office of the National Coordinator for Health IT
Learn more about Surescripts: https://surescripts.com/
Find more great health IT content: https://www.healthcareittoday.com/
The pandemic has cast a harsh light on the unequal distribution of care. Instead of hiding from the reality, leading healthcare organizations like Adventist Health are addressing the problem head-on by adopting technologies and practices that prioritize access to care. Adventist has partnered with GetWell, Kyruus, VisitPay, and Tonic Health for example, to provide consumer-like experiences for patients to help make it easier to engage with them.
Healthcare IT Today recently sat down with Jason Wells, Chief Strategy, Consumer & Innovation Officer at Adventist Health and Michael O’Neil, Founder and CEO at GetWell to discuss consumerism, patient experience and the digital transformation of healthcare.
Learn more about Adventist: https://www.adventisthealth.org/
Learn more about GetWell: https://www.getwellnetwork.com/
Find more great health IT content: https://www.healthcareittoday.com/
I recently sat down with Trevor Colhoun, CEO & Co-Founder at TPN.health, to talk about the mental health referral problem and learn more about the network of behavioral health professionals they created. Colhoun shares with us about the state of mental health and what he's hearing from behavioral health professionals he talks to every day. Plus, he shares why they decided to create TPN.health and dives into more detail about the referral network problem we mention above.
Check out this interview to learn more about the TPN.health network, how they vet mental health professionals for their network, and how they're able to offer free behavioral health CEs to their members.
Learn more about TPN.health: https://tpn.health/
Find more great health IT content: https://www.healthcareittoday.com/
While healthcare seems perennial behind in adoption of many technologies, the good news is that healthcare specific eSignature solutions are available and making a difference in healthcare organizations today. I got a look at this first hand at the HIMSS 2022 conference when I sat down with Janelle Goff, Project Manager at Singing River Health System, Brandi Reiterman, Corporate Director of HIM Innovation, Standardization & Training, Health Information Management at Steward Health Care, and Dessiree Paoli, Senior Solution Marketing Manager at Interlace Health.
Learn more about Interlace Health: https://interlacehealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
Consensus Cloud Solutions has added Natural Language Processing capability to its offerings which will make it much easier for healthcare organizations to turn unstructured documents into a rich source of information. Their added capability means that clinicians will now have additional context when providing care to patients, which can lead to better outcomes and reduced costs. Learn more about this integrated solution in our interview with John Nebergall, Chief Operating Officer at Consensus Cloud Solutions.
Learn more about Consensus Cloud Solutions: https://www.consensus.com/clarity/
Find more great health IT content: https://www.healthcareittoday.com/
There is little doubt that the top challenge facing healthcare in 2022 is staffing. Healthcare organizations around the country are feeling the effects of shortages and workforce instability with both frontline workers and administrative staff. Ironically, organizations are looking to artificial intelligence to help with the situation - a technology once loathed because of fears of job loss.
Healthcare IT Today sat down with Greg Goodale, Vice President of Marketing and Jason Barnhouse, National Director of Enterprise Solutions at CorroHealth to discuss AI and how it can help with the staffing challenge in healthcare – particularly in revenue cycle management. .
Learn more about CorroHealth: https://corrohealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
It’s impossible to put a value on the trust your patients place in your organization to protect and safely store the data created in the course of caring for the community. Hospitals and health systems have more to lose than organizations in other sectors when it comes to the impact of hacking activities and patient data is highly sought after. As a result, the healthcare industry is hit significantly harder by ransomware than any other sector — 88 percent of attacks hit hospitals.
Combined with the dramatic shift to a more mobile healthcare workforce and the advent of 5G, an ever-increasing number of applications will traverse the core, edge, and cloud. One way to deal with this constant cybersecurity threat, is to invest in intrinsically secure infrastructure platforms and devices that enable healthcare organizations to generate, process and securely store vast amounts of data – whether stored on-premises, in the cloud, or with a hybrid strategy. Enjoy this panel at the Dell Technologies booth at HIMSS 2022 where we discuss the continuously expanding attack surface and the challenges it poses for an organization’s security posture.
Learn more about Dell Technologies: http://delltechnologies.com/healthcare
Find more great health IT content: https://www.healthcareittoday.com/
There is little doubt that a good patient experience leads to better outcomes. A “good experience”, however, is a moving target that is shaped by consumer experiences in other industries like retail, banking, and hospitality. Patients are beginning to expect more personalized care. NTT DATA Services believes it can be delivered if healthcare is willing to use new approaches and technology to engage patients.
Healthcare IT Today sat down with Milissa Campbell, Managing Director Health Plan & Life Sciences Consulting and Dr. Richard Swafford, Director of Industry Consulting from NTT DATA Services to ask them about how “personalized patient experiences” might be achieved.
Learn more about NTT DATA Services: https://ca.nttdata.com/en/digital/data-intelligence-and-automation/data-architecture-modernization/snowflake-data-cloud-for-healthcare
Find more great health IT content: https://www.healthcareittoday.com/
At the HIMSS 2022 conference, I talked with Kelli Bravo, Vice President, Healthcare and Life Sciences at Pega, to learn about the changing expectations of patients due to the pandemic. Plus, she shares how healthcare organizations are becoming more patient (and member) first in order to meet these changing expectations. One of the areas she talks about is how technology can bring more self-service to patients and provide faster resolution to their questions. This is a great example of healthcare learning from things we now enjoy in our personal lives.
Learn more about Pega: https://www.pega.com/
Find more great health IT content: https://www.healthcareittoday.com/
As healthcare continues to grapple with staffing challenges, organizational leaders are more keenly interested in technologies that will reduce staff workload and frustration. Companies with established track records in staff efficiency, automation, and communication are well positioned to help. TigerConnect, for example, is seeing success with its new scheduling products that leverage the company’s success with streamlining staff communications.
Healthcare IT Today sat down with Karri Alexion-Tiernan, Vice President of Portfolio Marketing and Justin Wompach, Vice President for Scheduling from TigerConnect to discuss staffing, technology their new Medical Resident Scheduling capability.
Learn more about TigerConnect: https://tigerconnect.com/
Find more great health IT content: https://www.healthcareittoday.com/
When it comes to HIEs, every one is so different. They often have different missions and many states have multiple HIEs trying to approach the problem from different directions. In Arkansas, they're lucky to have one HIE for the whole state which is focused on helping patients. They leverage things like ADT notifications, real-time alerting, and have created real partnerships with payers to make a difference in their state.
To learn more about their success, I sat down with Anne Santifer, Executive Director at AR State Health Alliance for Records Exchange (SHARE), right after her presentation at HIMSS 2022. We asked Santifer to share about their statewide HIE collaboration with ADT notifications that she presented on stage. She also shared about how their long-standing partnership with Secure Exchange Solutions worked and the impact that it was having on end users.
Learn more about Secure Exchange Solutions: https://www.secureexsolutions.com/
Find more great Health IT content: https://www.healthcareittoday.com/
In order to understand how much the EHR workstation space has changed and how it can help reduce burnout in a healthcare organization, I sat down with Kevin Bridges, VP of Marketing and Business Development at Enovate Medical and Doug Gallacher, VP of Sales at Enovate Medical. Having been in the workstation-on-wheels business for 22 years, Enovate Medical knows the ins and outs of optimizing your workstations for your clinical and IT teams in a way that few can replicate.
Learn more about Enovate Medical: https://www.enovatemedical.com/
Find more great health IT content: https://www.healthcareittoday.com/
One of the banes of healthcare is prior authorizations. Just mention of the phrase makes the hearts of doctors and their staff break. While every doctor and medical staff I know hate prior authorizations, the payers have a good reason for them. They want to make sure they're paying for the proper care. It's a tough balance that we certainly haven't figured out yet and so many practices are stuck on the phone waiting to get the prior authorization so they can provide the care that's needed. Turns out. No one likes the current process. Payers or providers. Why then haven't we automated the prior authorization process?
Well, GuideWell and Olive recently announced a pilot where they're working to do just this. I sat down with Tina Cummings, VP of Clinical Operations and Performance at GuideWell, and Dr. Jeremy Friese, President of Payer Market at Olive, to dive into the project they're doing together to automate prior authorizations. Their experience with this pilot gives us a better understanding of what it's going to take to automate prior authorizations. The pilot started with just one specialty, but has shown promising results for both the payer and the practice. From the payer perspective, they are able to ensure that proper care guidelines are being followed. It turns out that a large portion of the prior authorizations can be automated with the right documentation since most doctors are doing the right thing. From the practice perspective, it's amazing to have many of your prior authorizations automatically approved.
Check out the interview to learn more about this prior auth pilot and why GuideWell was interested in automating prior authorizations, the technology they needed to automate the process, the challenges they faced, and why they're now working to roll this out more broadly.
Learn more about GuideWell: https://www.guidewell.com/
Learn more about Olive: https://oliveai.com/
Find more great Health IT content: https://www.healthcareittoday.com/
Some of you who read this may not have heard of Tegria. However, it's very likely you've heard of one of the many companies that were combined to make up Tegria. Tegria came out of healthcare giant Providence in Seattle where they combined a number of existing investments and acquisitions into one company. In order to better understand the bigger vision behind this now combined company, I sat down with Anders Brown, Managing Director of Tegria at the HIMSS annual conference in Orlando.
Learn more about Tegria: https://tegria.com/
Find more great health IT content: https://www.healthcareittoday.com/
Coming out of the HIMSS conference, one of the top topics at the conference was cybersecurity. Maybe it was the lingering impact and effects on ransomware incidents that hit so many healthcare organizations or maybe it was the growing complexity of IT systems that are being deployed, but cybersecurity seemed to be on everyone’s mind.
Troy Ament, Healthcare Field CISO at Fortinet, was certainly right in the middle of these conversations at the show and we were lucky to sit down with him to hear what he was seeing and hearing from healthcare organizations.
Reach out to Fortinet directly with any specific questions or for healthcare specific security help at: healthcare@Fortinet.com
Learn more about Fortinet: https://www.fortinet.com/
Find more great health IT content: https://www.healthcareittoday.com/
New government regulations never stop in healthcare. It's just the nature of the business and that's unlikely to change. However, the reality of this is that some rules get more attention than others. One rule that I think some have missed is the Patient Right of Access rule. For those that may have missed some of the details, we asked Rita Bowen, Vice President, Privacy, Compliance and HIM Policy at MRO, to share with our audience some background on the rule, where it resides and a brief explanation of what it requires in the interview below.
Learn more about MRO: https://mrocorp.com/
Find more great health IT content: https://www.healthcareittoday.com/
In a recent conversation with Zafar Chaudry, MD, MS, MIS, MBA, Sr. Vice President – Chief Digital & Information Officer at Seattle Children’s, and Sunita Pradhan, VP Customer Success Hospital and Health Systems at ELLKAY, it was impressed upon me how important a healthcare organization’s work in data management is to an organization and more importantly their patients. Doing it wrong can have major negative consequences on both those in the organization and the patients it serves.
Learn more about ELLKAY: https://ellkay.com/
Find more great health IT content: https://www.healthcareittoday.com/
As healthcare organizations continue to consolidate, one of the big challenges these healthcare organizations face is what to do with the data from all of these systems. One of the most important pieces of data you have to ensure is handled properly is medication history. No one wants to check multiple systems for medication history and consolidating patients' medication history across multiple systems is a real challenge. However, doing so in a trusted manner is essential to ensure proper continuity of care for patients.
This is the problem Dr. Robert Lackey Chief Medical Information Officer at WellSpan Health faced after acquisitions left them with three different EHRs. At the HIMSS conference, we sat down with Dr. Lackey to learn more about this problem and what he and his team at WellSpan Health did to consolidate medication history across multiple EHRs.
Learn more about DrFirst: https://drfirst.com/
Find more great health IT content: https://www.healthcareittoday.com/
Remote patient monitoring devices from different manufacturers rarely talk to each other. There are standards for device data exchange, but no incentives or penalties for device makers to adopt them. Instead, most manufactures pair their devices with their own proprietary smartphone app. MedM wants to tear down these walled gardens with their platform that acts as a universal connector.
I had the opportunity to learn more about the company and its offering when I interviewed Denis Khitrov, CEO of MedM.
Learn more about MedM: https://www.medm.com/
Find more great health IT content: https://www.healthcareittoday.com/
As someone who did IT support for a pharmacy in my early health IT career, I saw how pharmacists were an incredibly valuable piece of healthcare and also an underutilized resource. Over the last decade, many of come to realize the value pharmacists can provide population health efforts that goes well beyond counting pills, delivering medication usage instructions, and providing convenient vaccinations.
This was the topic of conversation between myself and Tara Pfund, PharmD, Product Manager at AssureCare, at the recent HIMSS conference. As a pharmacist herself, she shared why pharmacists’ roles in patient care are expanding and how technology can support this expanded role. Pfund also talked about what pharmacists can and should be doing to capitalize on changing state and federal laws that expand the services they can offer beyond their traditional roles.
Learn more about AssureCare: https://assurecare.com/
Find more great health IT content: https://www.healthcareittoday.com/
When we talk about cybersecurity, we often like to talk about the financial elements of a breach. No doubt the financial impact is extremely important and can cost an organization dearly if they’re not prepared. You also often hear about the reputation impact a breach has on an organization when the breach hits the local news and their organization lives in infamy on the HHS wall of shame. What we hear less talk about is the impact on patient safety when a breach occurs.
This was the topic of discussion with cybersecurity experts, Ryan Witt, Industries Solutions and Strategy Leader at Proofpoint, and Mike Gregory, Healthcare Chief Information Security Officer at CDW, when we sat down at the HIMSS 2022 annual conference. After hearing what Witt and Gregory were hearing about security at the conference, they shared some examples of where cybersecurity is impacting patient safety.
Learn more about Proofpoint: https://www.proofpoint.com/
Find more great health IT content: https://www.healthcareittoday.com/
Long time followers may remember that we covered the announcement of a French company, Synapse Medicine, launching their Medication Reconciliation and Pharmacovigilance solutions in the US. I always find it exciting when the US can benefit from technology and solutions that are already having an impact internationally. At the HIMSS 2022 conference, I was able to sit down with Dr. Clement Goehrs, MD-PhD, CEO & Co-Founder Synapse Medicine, to learn more about their solutions and their expansion into the US.
Learn more about Synapse Medicine: https://synapse-medicine.com/
Find more great health IT content: https://www.healthcareittoday.com/
Patients want to be treated like they are as consumers in the retail and hospitality world. Healthcare is coming around, but slowly. To accelerate the transformation to a more patient-centric system, experts recommend something simple – listen and learn from patients. That is exactly the advice from Windstream Enterprise and Akumin, who partnered to create exceptional patient experiences at Akumin’s diagnostic imaging clinics.
Healthcare IT Today sat down with Rohit Navani, COO and Executive Vice President at Akumin and with Cliff Dinwiddie, Vice President of Strategic Marketing at Windstream Enterprise to learn more about their collaboration and the unique patient experience the created together.
Learn more about Akumin: https://akumin.com/
Learn more about Windstream Enterprise: https://www.windstreamenterprise.com/
Find more great health IT content: https://www.healthcareittoday.com/
At the HIMSS conference, I had a chance to interview Pouria Sanae, Co-founder and CEO at ixlayer, to learn about their solution to the problem of at home lab testing. ixlayer provides a white labeled at home lab testing solution for provider organizations, biopharma, governments, employers, and population health programs. Sanae shared with us how the challenge of lab testing in the home has been a problem for a long time and how much work it took for ixlayer to be able to scale their testing infrastructure to work across all 50 states. Plus, they had to make sure the their solution dealt with the complexities of collecting and delivering the lab results where they needed to go.
Learn more about ixlayer: https://ixlayer.com/
Find more great health IT content: https://www.healthcareittoday.com/
After understanding the importance of clean, usable data, the next key is to learn about data quality and how we solve the problem of garbage in leads to garbage out. For this, I chatted with Mike Noshay, Founder and Chief Strategy & Marketing Officer at Verinovum, who shared about why data is so important and what the ramifications are of poor quality data in healthcare.
Noshay also shared why it's so difficult to get the data right in healthcare and then he dove into why a lot of the really great things on the horizon from tech companies in healthcare aren't widely implemented yet. He shares why we haven't seen the benefits of those promising projects. However, he also shares what can happen when a healthcare organization gets their data strategy right.
Learn more about Verinovum: https://www.verinovum.com/
Find more great Health IT content: https://www.healthcareittoday.com/
Healthcare organizations have been improving their "Digital Front Doors". The goal, for most, is to make it as easy as possible for patients to find and book appointments through online channels like websites and apps. Piedmont Healthcare, however, didn’t stop there. They have rolled in wayfinding, call centers, and in-person electronic registration as well. Why? Because they are driven to meet patients where they are.
Healthcare IT Today sat down with Katie Logan, Chief Consumer and Strategy Officer and Jen Melby, Executive Director of Consumer Experience & Digital Innovation at Piedmont Healthcare to hear more about their work in this area.
Learn more about Piedmont Healthcare: https://www.piedmont.org/
Learn more about Gozio: https://www.goziohealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
If the future of healthcare is built on the back of data (and I assure you it is), then it is extremely important to know what a healthcare organization looks like that has access to clean, high quality data. A man with deep experience cleaning healthcare organization's data so it can be trusted and used is Mark McCurry, President and CEO at Verinovum. We sat down with McCurry at the ViVE 2022 conference to learn more about the range of experiences he's had with organizations using their health data.
Learn more about Verinovum: https://www.verinovum.com/
Find more great Health IT content: https://www.healthcareittoday.com/
While at the HIMSS 2022 conference, I sat down with Bob Rogers, AI Expert in Residence Center for Digital Health Innovation at UCSF, and Sri Ambati, CEO & Co-Founder at H2O.ai, to learn about a really interesting project that Rogers was working on at UCSF. When he started the project, he asked a number of experts about how to solve the problem and they said that it wasn’t possible. Rogers turned to H2O.ai and their Document.ai solution to solve the problem.
Learn more about H2O.ai: https://h2o.ai/
Find more great Health IT content: https://www.healthcareittoday.com/
The shift to work-from home and COVID disruptions forced a range of industries to deploy next-gen technologies at an accelerated rate without a commensurate increase in spending. Healthcare organizations were on the frontline of these developments and had to adapt rapidly to deal with the medical emergency effectively and efficiently. This was the topic of discussion at the Dell Technologies booth during the HIMSS 2022 conference.
Learn more about Dell Technologies: http://delltechnologies.com/healthcare
Find more great health IT content: https://www.healthcareittoday.com/
At the HIMSS 2022 annual conference, I was able to sit down with Amato Amarain, CFO, Medical Group at RWJBarnabas Health, and Nora Lissy, RN, BSN, MBA, VP, Healthcare Consulting and Implementation, SME at Dimensional Insight, to talk about the problem of combining data across disparate systems and how RWJBarnabas Health has worked to solve this problem and be able to leverage that data to benefit their organization and patients.
Learn more about Dimensional Insight: https://www.dimins.com/
Find more great health IT content: https://www.healthcareittoday.com/
Prior Authorizations are the bane of doctors existence and they affect the patient as well. Recently, I was able to sit down with Joe Anstine, CEO, and co-founder of PriorAuthNow , a company that is working to ease the tensions and difficulties of prior authorizations, to dive into this topic.
Learn more about PriorAuthNow: https://www.priorauthnow.com/
Find more great health IT content: https://www.healthcareittoday.com/
While many are still calling to #axthefax, the reality is that fax is here to stay in healthcare for the foreseeable future. If there was a better solution, we'd have moved there already. However, fax is the most interoperable part of healthcare and healthcare organizations send and receive thousands of faxes every day.
What does need to disappear is legacy fax infrastructure and poorly implemented and maintained digital fax that is costing healthcare organizations money and putting patients at risk. While at the ViVE conference, I sat down with Barry Clark, President at WestFax, to discuss this and to learn about the launch of the new WestFax Comprehend product.
Learn more about WestFax: https://www.westfax.com/
Find more great health IT content: https://www.healthcareittoday.com/
While the EHR has solved many problems (remember doctors' handwriting?), healthcare still faces the ongoing challenge posed by paper and manual processes. This is what Stephanie Lahr, M.D., CHCIO, CIO and CMIO at Monument Health, and her team faced. Thousands of faxes were still being sorted manually which took up too much of her staff's precious time. To address this problem she turned to Sudish Mogli, Chief Technology Officer at Healthcare Triangle, and his team to leverage their automation to save time and reduce the friction associated with these manual processes.
Learn more about Healthcare Triangle: https://www.healthcaretriangle.com/
Learn more about Monument Health: https://monument.health/
Find more great healthcare IT content: https://www.healthcareittoday.com/
We all know in life that there are some things that are just better than others. For example, name brand corn flakes are just better than generic ones. Turns out, the same is true with health IT software and more specifically legacy application and archiving solutions. That’s the experience Dave Lundal, CIO at Children’s Minnesota, and Dave Skordahl, VP Business Development at Harmony Healthcare IT, shared with me at the ViVE 2022 conference in Miami.
Learn more about Harmony Healthcare IT: https://www.harmonyhit.com/
Find more great health IT content: https://www.healthcareittoday.com/
It's a massive undertaking to write a health IT book. Of course, leave it to Prashant Natarajan,VP of Strategy and Products at H2O.ai, to author not just one, but two very popular healthcare big data, machine learning, and AI book. Readers of the site will likely be familiar with his best selling book "Demystifying Big Data and Machine Learning for Healthcare." Now, Natarajan has published a second book called "Demystifying AI for the Enterprise."
We wanted to give readers of Healthcare IT Today a preview of this new book since AI has become so important in healthcare. In the video below, Natarajan shares a quick overview of what you can expect in the book. Plus, we dive into the idea of imagination and the somewhat surprising role it plays in AI.
Check out Prashant's latest book "Demystifying AI for the Enterprise": https://amzn.to/3GXPOAB
Find more great Health IT Content: https://www.healthcareittoday.com/
At the HLTH conference last year, one of the most amazing people I met was a lady named Effie Parks. She was attending HLTH to receive a WEGO Health Award for her work on the Once Upon a Gene podcast. I learned so much from her and was so touched by her story that I knew I had to have her on the Healthcare IT Today Interviews podcast.
What makes Effie Parks special is that she’s an incredible human. What makes her healthcare story interesting is that she was a new parent of a child with a rare genetic syndrome. She felt lost and without a guide until she found a podcast that talked about other rare diseases. Those stories gave her strength and the feeling that she wasn’t alone. She started the Once Upon a Gene podcast to share more of the rare disease stories she finds and to share her experience navigating the healthcare system as a caregiver of a child with a rare disease.
Be sure to subscribe to Effie’s Once Upon a Gene podcast: https://effieparks.com/podcast
Find more great health IT content: https://www.healthcareittoday.com/
As we work to understand how chronic care management continues to evolve and mature, we sat down with Curtis Gattis, Co-Founder and CEO of LeadingReach and Dr. Jeff Bullard, MD, Chief Medical Officer and Chief Product Strategy Officer of Catalyst Health Group. We ask them if we’ve finally turned the corner on proactively addressing chronic conditions and the state of chronic care management today.
They also share with us who is the best person to address the chronic conditions. Is is the PCP? Is it someone else? Who’s on the team that’s needed to address chronic disease? Plus, how does an overwhelmed PCP really address the SDoH challenges and what’s a model that works for addressing SDoH as part of chronic care management.
Learn more about LeadingReach: https://leadingreach.com/
Learn more about Catalyst Health Group: https://catalysthealthgroup.net/
Find more great health IT content: https://www.healthcareittoday.com/
If you've worked in the world of EHR and health IT, then you're likely familiar with EMRAM (Electronic Medical Record Adoption Model) which was developed and maintained by HIMSS. It's their flagship maturity model and if you haven't heard of it, you may have heard a hospital talk about reaching Stage 7 adoption with their EHR. That's the EMRAM model and one that's been used by many a CIO and healthcare organization to provide a framework for adopting and utilizing an EHR. There's power in a common goal and EMRAM has provided that.
As you can imagine, we're now at least a decade into most organizations adopting and EHR and a lot has changed and continues to change. As part of the maturity of EHR adoption at many organizations, it was time for HIMSS to continue to evolve EMRAM and that's just what they announced recently. The focus of the changes is focused on outcomes including: Operational Outcomes, Patient Safety, and Patient Experience.
Learn more about the HIMSS EMRAM program: https://www.himss.org/what-we-do-solutions/digital-health-transformation/maturity-models/electronic-medical-record-adoption-model-emram
Find more great health IT content: https://www.healthcareittoday.com/
Now that COVID changed so many perspectives when it came to virtual care, we’re going to spend the next couple years figuring out the details. And there are a lot of details and nuance when it comes to virtual care.
One company that was a bit ahead of the curve on this is Omada Health. As a provider of healthcare services, from the beginning they started with a virtual-first approach to care. Incorporating virtual into the care they provide is just part of their DNA as a company. To learn from their experience, I sat down with Sean Duffy, Co-Founder and CEO at Omada Health, to understand more about what they’ve learned when it comes to virtual care and what it means to be a virtual-first company.
Learn more about Omada Health: https://www.omadahealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
Healthcare needs more automation, but not the kind that just robotically repeats a process over and over. That would just lead to factory medicine. Instead, what healthcare needs is deep automation that can adapt in real-time to changing circumstances and that helps to personalize the care for each individual patient. Deep automation reduces the burden on clinicians and improves the overall patient experience.
We sat down with Robbie Hughes, Founder and CEO of Lumeon, makers of a care orchestration platform that transforms the patient experience and helps care teams work at top-of-license. We spoke to him about the need for automation in healthcare, especially now that we are dealing with staffing shortages.
Learn more about Lumeon: https://www.lumeon.com/
Find more great health IT content: https://www.healthcareittoday.com/
It is the responsibility of Chief Digital Officers to lead healthcare’s digital transformation. They must align the C-Suite, frontline staff, and the ecosystem of technology suppliers so that there is mutual benefit as they collectively march towards the health system’s digital goals. According to Raj Aggarwal, Chief Growth and Strategy Officer at Panda Health, this makes them as important as the CEO.
Learn more about Panda Health: https://panda.health/
Find more great Health IT content: https://www.healthcareittoday.com/
Each day in healthcare, data becomes more valuable, more useful, and more important to a healthcare organization. It’s easy to see that the future of healthcare rests on the back of data. The problem is that data in and of itself isn’t useful. We need clean, usable data that we trust to really make a difference in healthcare.
This was the topic of discussion in a recent interview I did with Colin Banas, M.D., M.H.A., Chief Medical Officer at DrFirst, Paul Grundy, M.D., M.P.H., Advisor at Grundy Consulting, and Sarah Richardson, CHCIO, Chief Information Officer at Tivity Health. Where do we stand when it comes to health data and how does sharing health information impact the quality of that data.
Learn more about DrFirst at: https://drfirst.com/
Find more great Health IT content: https://www.healthcareittoday.com/
CorroHealth has brought together 7 separate companies to form a single organization that is looking to transform the RCM space through Automation and AI. They are taking a realistic approach - not claiming to replace coders but to help them do less of the mundane work and more of the higher skilled tasks. We hear from company leaders about their journey so far and where they are going next.
Learn more about CorroHealth: https://corrohealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
FINN Partners, a leading marketing agency acquired Medika.Life, an online publisher of medical-related content. How will FINN navigate being a PR partner to its clients AND remain a trusted source of health information? Gil Bashe sits down to give us the inside scoop on the company's plans to keep Medika.Life independent and non-commercial.
Learn more about FINN Partners: https://www.finnpartners.com/
Join the HITMC healthcare marketing community: https://www.hitmc.com/
One company that’s working to address diabetes with nutrition is Fruit Street. To learn more about how their diabetes program works, I sat down with Laurence Girard, Founder and CEO at Fruit Street. To kick off the interview, I ask Girard if we can really prevent diabetes. He suggested that they’d modeled their program after a CDC effort that has been show to produce those results. If you want to learn more about Fruit Street’s diabetes program, you'll enjoy this interview.
Learn more about Fruit Street: https://www.fruitstreet.com/
Find more great health IT content: https://www.healthcareittoday.com/
As I search to better understand medical malpractice laws, I had a chance to sit down with Stephan Landsman, Co-Author of “Closing Death’s Door: Legal Innovations to End the Epidemic of Healthcare Harm,” to dive into how technology has changed the medical malpractice landscape. He shares how telehealth has created new legal and medical malpractice challenges.
Check out the book: https://amzn.to/3FmSR5s
Find more great health IT content: https://www.healthcareittoday.com/
When I first heard about a cybersecurity company, CloudCover, using their security technology to build a cybersecurity insurance platform on blockchain, I was fascinated by the intersection of technologies and what this might mean for healthcare organizations. Plus, I really wanted to better understand more about the future of cybersecurity insurance and what technologies and solutions could help. For those that don’t follow cybersecurity insurance closely, I’ve talked to many healthcare CIOs that are afraid that cybersecurity insurance may disappear. Insurance is all about risk and actuarial models are hard with so many security breaches happening. It’s definitely reasonable to question what the future of cybersecurity insurance will look like in healthcare.
Given CloudCover’s recent announcement, I sat down with Stephen Cardot, Founder and CEO at CloudCover, to learn more about their novel approach and what it could mean for the cybersecurity insurance industry. Cardot shared with us some of the challenges the security insurance industry faces and how they’re approaching insurance today. Then, he describes the patents they’ve received to be able to identify, score, lay off, and underwrite security risks at a granular level and all on the blockchain. This is a dramatic change to the underwriting process. In some ways, I see it has creating thousands of little insurance policies for your organization and all stored on the immutable blockchain.
Learn more about CloudCover: https://cloudcover.cc/
Find more great Health IT content: https://www.healthcareittoday.com/
Legacy applications have served Healthcare organizations for years; however, these applications are causing problems executives must address. Some of these issues include licensing, support and reliability, enhanced data retention requirements and security problems. Sunsetting these applications is not simple and straightforward though and several factors must be considered when identifying which applications and supporting infrastructure must be updated.
Learn more about Dell Technologies: http://delltechnologies.com/healthcare
Find more great health IT content: https://www.healthcareittoday.com/
Christopher Frenz, AVP of IT Security at Mount Sinai South Nassau and Brian Russell, Co-Chair, Cloud Security Alliance (CSA) Internet of Things (IoT) Working Group have released a new Medical Device Security Incident Response playbook through the Cloud Security Alliance.
To better know how healthcare organizations can use this playbook, I sat down with Frenz to talk about the medical device security landscape and common cases where medical devices are compromised. Plus, Frenz shares the thinking behind the playbook and how a healthcare organization can use it to improve their medical device security and response.
If you want to know more about the medical device security threats your organization faces and how to better manage them, you'll enjoy this interview with Christopher Frenz.
Download the playbook here: https://cloudsecurityalliance.org/artifacts/csa-medical-device-incident-response-playbook/
Find more great Health IT content: https://www.healthcareittoday.com/
A randomized controlled trial across 8 acute care hospitals showed that patients in the group that used Remote Patient Monitoring (RPM) after surgery, were 5.3% less likely to be readmitted, were 13.9% less likely to report pain 7 days after surgery, and were 24.2% safer because medication errors were detected. Hear from two leaders of this groundbreaking study: Dr Michael McGilion and Dr. PJ Devereaux from McMaster University.
Find more great health IT content: https://www.healthcareittoday.com/
While primary care investment is high and we’re likely to see changes to primary care as we know it, I was intrigued by Spora Health which is offering virtual-first primary care to people of color. While this is another example of how innovation in primary care is happening today, Spora Health’s focus on people of color offers something unique that was worth exploring and understanding better.
To dive into what they’re doing, Healthcare IT Today had a chance to sit down with Dan Miller, Founder at Spora Health. We asked Miller to share what their thinking is behind a primary care solution designed specifically for people of color. One element of why they think it’s important is that studies have shown that black patients receive better care when they receive it from a black doctor. I asked Miller to share his and Spora Health’s experience for why this is the case.
Learn more about Spora Health: https://www.sporahealth.com/
Find more great Health IT content: https://www.healthcareittoday.com/
One of the most experienced healthcare lawyers I know is William F. O’Toole, Jr., Founder of O’Toole Law Group. Having started as an in house lawyer with MEDITECH, he got to see first hand the creation of the health IT industry and associated laws and contracts. Plus, a decade ago he left MEDITECH to go out on his own where he’s brought his extensive experience to a wide variety of clients including hospitals negotiating with MEDITECH and other industry leaders, as well as health IT companies. Startup companies in particular have benefited greatly from his experience and expertise as they establish themselves in this industry.
If you’re a health IT startup or a MEDITECH hospital, you’ll enjoy learning from William F. O’Toole, Jr.’s experience working as a lawyer for both.
Learn more about O’Toole Law Group: https://www.otoolelawgroup.com/
Find more great Health IT content: https://www.healthcareittoday.com/
At the HIMSS conference earlier this year, I talked with one of the makers of a connected health hub, Sid Kandan, CEO at Stel Life Inc. What was great was that he had his first generation connected health hub and his 2nd generation device. Along with describing how his connected health hub works, he also shows how the product's form factor has evolved. We also dive into whether the connected health hub is the future and why connecting directly through a cellular signal is going to be a challenge from a cost and security perspective. Plus, we talk about how hard it is to use a hub like this and what makes their product unique.
Learn more about Stel Life: https://www.stel.life/
Find more great health IT content: https://www.healthcareittoday.com/
At the recent Medical Practice Excellence Leaders conference in San Diego hosted by MGMA, I had a chance to sit down and talk with Dr. Halee Fischer-Wright, President and CEO of MGMA. We've been lucky to talk to Dr. Fischer-Wright a number of times over the years and she always offers great insights into what's happening with medical practices and what's going to impact them going forward. This time was no exception.
Learn more about MGMA: https://www.mgma.com/
Find more great health IT content: https://www.healthcareittoday.com/
Someone who has a thorough understanding about the connection between post-acute care and readmissions is Chip Grant, MD, Founder & CEO at Watershed Health. As a doctor specializing in interventional cardiology, Dr. Grant experienced an inordinate number of readmissions and became literally obsessed with the issue of readmissions. He recognized the need to better connect post-acute care to the hospitals and health systems, and subsequently created Watershed Health to solve for this challenge. Specifically, he recognized that post-acute care facilities and the hospitals lacked the ability to share patient data effectively and in a timely way, which was essential to ensuring quality patient care and follow-up, ultimately contributing to significantly reduced hospital readmissions.
In a recent interview, Dr. Grant shared his insights on reducing hospital readmissions. Crucial to the process was using technology to facilitate targeted and timely communications between post-acute facilities and hospitals. Watershed Health in partnership with Secure Exchange Solutions (SES), leverages the SES DirectTrust™ accredited HISP to enhance their healthcare provider network offerings. SES Direct, which enables Direct Secure Messaging, gives Watershed customers a simple and secure way to connect with their hospital network. In addition, Watershed uses SES Notify to equip hospital customers to meet the CMS Conditions of Participation (CoP) for ADT e-Notifications. SES Notify monitors hospital ADT feeds and delivers automated notifications to healthcare stakeholders. SES Notify also streamlines provider alerting by identifying the provider’s Direct address via NPI matching to deliver the patient event notifications directly into their workflow.
Learn more about Watershed Health: https://watershedhealth.com/
Learn more about Secure Exchange Solutions: https://www.secureexsolutions.com/
Health Information Exchanges (HIEs) are improving the quality of their data as a way to further increase their value. Higher quality data from HIEs helps healthcare organizations see their region more clearly, allowing them to allocate their resources in the areas that need it. Healthcare IT Today sat down with key executives from Healthix (an HIE), J2 Interactive and CareCom to learn more about their collaboration to improve the quality of data through semantic interoperability.
Learn more about CareCom: http://www.carecom.com/
Find more great health IT content: https://www.healthcareittoday.com/
For decades, MGMA has been gathering valuable medical-practice information, analyzing it, and sharing the insights with their members. Now MGMA is investing in pooling all this information together in a single data lake which will allow them to provide even deeper analysis and make it easier for members to access themselves. We spoke with Andy Swanson, VP of Industry Insights & Business Intelligence at MGMA to learn more.
Learn more about MGMA: https://www.mgma.com/
Find more great health IT content: https://www.healthcareittoday.com/
Patient Access was never a straightforward challenge. It is a complex, nuanced, and layered issue that requires solutions as diverse as the people affected. The pandemic brought the varied nature of the challenge into focus. Thankfully forward-thinking organizations like Kyruus took notice and expanded their approach to the problem. We sat down with Erin Jospe MD - CMO and Chris Gervais - CTO & CSO at Kyruus to discuss the patient access challenge.
Learn more about Kyruus: https://www.kyruus.com/
Find more great health IT content: https://www.healthcareittoday.com/
Duncan Weatherston, CEO at Smile CDR is a big believer in the HL7 FHIR standard, so much so that he bet the future of his company on it. Their business has taken off and they have grown from 5 people to over 250 in just a few years. Watch this interview to learn more about the company and it's FHIR based clinical data repository.
Learn more about Smile CDR: https://www.smilecdr.com/
Find more great health IT content: https://www.healthcareittoday.com/
I was excited to sit down and talk with Casey Pittock, CEO of Smart Meter, to talk about this evolution because he’s been working at the front lines of remote patient monitoring for decades including leading the OneSource and Senior Living divisions of Lifeline which had 500,000 subscribers when it was acquired by Philips. His knowledge and experience in this space and the movement from remotely monitoring seniors to remote physiologic monitoring of patients tells an important story of how far we’ve come and where we’re heading.
In the interview, along with sharing about his experience with RPM technology and how far we’ve come, Pittock shares what separates Smart Meter devices from the plethora of other connected blood pressure, glucose, and smart scales out there. Not all devices are created equal and he shares how easy connectivity to those devices is key. Pittock also shares how he sees this market playing out with so many companies and devices entering the space.
I also asked him to talk about their work with other RPM companies and their thoughts on providing devices to other RPM companies versus having healthcare organizations use their platform to connect to the devices. Pittock also shares the best patient story he’s heard from someone using a Smart Meter RPM device. Then, he finishes off sharing where RPM technology is headed next.
Learn more about Smart Meter: https://smartmeterrpm.com/
Find more great health IT content: https://www.healthcareittoday.com/
Advocating for our own health or the health of our loved ones starts with gaining access to and a better understanding of health information. The AHIMA Foundation, the non-profit arm of the American Health Information Management Association, launched an initiative to help increase the level of health literacy in the US. We sat down with Anisa Tootla, Executive Director at AHIMA Foundation sat down with us to share more about the need for this initiative and the resources that they are making available to the public.
Learn more about the AHIMA Foundation: https://ahimafoundation.org/
Find more great health IT content: https://www.healthcareittoday.com/
Given my passion for trying to understand how we can reduce the clinician documentation burden, I sat down with Punit Soni, CEO of Suki, to talk about their approach to this problem. Given Soni's work previously at Google and then an e-commerce giant in India, he brings a unique outsider perspective to the problem with some great technical skill.
In the interview, Soni shares what the workflow would look like for a doctor that uses Suki. We also dive into EHR integration and how deeply Suki is integrated with EHR software. Plus, we discuss how it handles things like granular data and whether that granular data is available to be used granularly in the EHR. Finally, we ask Soni how Suki compares to other ambient clinical voice solutions out there. He does a great job describing the challenges that ambient clinical voice faces.
Learn more about Suki: https://www.suki.ai/
Find more great health IT content: https://www.healthcareittoday.com/
As a way to recognize those doing the hard work of healthcare interoperability, DirectTrust has started a new Interoperability Hero Initiative. DirectTrust plans to recognize a new set of Interop Heroes every quarter. For those interested in learning more about this effort and maybe nominate or be nominated as an interop hero, we sat down with Kathryn Ayers Wickenhauser, Director of Communications at DirectTrust to learn more.
Learn more about DirectTrust's Interop Heroes: https://bit.ly/InteropHero
Find more great health IT content: https://www.healthcareittoday.com/
Message in the Music, Spreading Love, Not COVID
Hear from Lori Rose Benson, Executive Director and CEO for Hip Hop Public Health and Helen Shelton, Global Chief Diversity Officer from FINN Partners about their groundbreaking public awareness campaign: Message in the Music, Spreading Love, Not COVID that won them the 2021 Medigy HITMC Award Winner for Best COVID Public Awareness Campaign.
Yousuf Ahmad, President & CEO at AssureCare, has been working on the problem of population health for a while previously as a hospital executive and now at AssureCare. Healthcare IT Today had the chance to sit down with him and talk about some of the market challenges healthcare organizations are facing and AssureCare’s approach to solving them. Plus, he shares what makes AssureCare’s approach to population health different than other vendors. Ahmad shares some of the proactive ways they are improving care for patients and he dives into how they’re working with SDoH (Social Determinants of Health) to improve the health of populations.
We also ask Ahmad to share about their work with pharmacies and he shares some of the largely untapped potential of pharmacies and the pharmacist. He talks about how the pharmacist’s role is changing. Finally, we discuss why it’s so important to put the patient at the center of the care continuum and what kind of impact doing so has in your population health efforts.
Learn more about AssureCare: https://assurecare.com/
Find more great Health IT content: https://www.healthcareittoday.com/
There's nothing better than learning about enhancing the digital patient experience than to hear from people who have been on the front lines doing it. As part of the Healthcare Analytics Summit 21 Virtual Event put on by Health Catalyst, attendees got to hear from Carrie Rys, MBA, Assistant Vice President, Pediatrics Administration, and Grace Karon, Assistant Director, Business Operations and Strategic Planning from Texas Children’s Hospital. In their session, Rys and Karon share how they used digital technologies and change management efforts to improve the patient experience.
Learn more about the Healthcare Analytics Summit by Health Catalyst: https://hasummit.com/
Find more great health IT content: https://www.healthcareittoday.com/
Goel Jasper is the winner of the 2021 Medigy HITMC Award for Marketer of the Year (Agency). Learn how is helping MedTech start-ups in Israel (and all over the world), is so inspired by Health Innovation & how he created a successful annual virtual summit by taking cues from Saturday Night Live.
Connect with Goel Jasper: https://www.linkedin.com/in/goel-jasper-63a2551/
Join the HITMC community: https://www.hitmc.com/
To better understand how healthcare is transforming and the role of big data and AI in this transformation, we sat down with Alissa Hsu Lynch, Global Lead, MedTech Strategy and Solutions at Google Cloud, to learn about some of the transformative things she and the team at Google Cloud are working on and the impact it will have on healthcare. Plus, we ask her if the hype around big data and AI is just hype or which parts are real.
We also ask her about what's changed since her time working at J&J as compared to her work now at Google. Plus, we learned that Lynch was a professional dancer before her career at J&J and Google, so we had to mix in some lessons from the dance world that can be applied to healthcare.
Learn more about Google Cloud: https://cloud.google.com/
Find more great health IT content: https://www.healthcareittoday.com/
During the COVID-19 pandemic consumers turned to their healthcare providers as a trusted source of information. Those that had the right educational content ready to meet that demand saw an increase in patient loyalty. Eric Silberman, CEO at True North Custom talks about the unique opportunity healthcare has to build on that trust in a transparent way.
Learn more about True North Custom: https://truenorthcustom.com/
Learn more about HITMC: https://www.hitmc.com/
The reality is that current plans are failing employers. We see this every day with headlines that talk about the impact of healthcare costs on businesses. We see elaborate efforts by employers to partner with other employers to address these costs, but those seem to always fail. Is a value-driven health plan the solution?
In this interview with Ryan Day, President at HST A MultiPlan Company, we explore this question and share what it looks like for an employer? He shares how they leverage their knowledge and experience with reimbursement from healthcare organizations to be able to focus on value and lower the cost for employers. Plus, he talks about how these are real savings for the employer and not just manipulated statistics.
One of the keys to this shift to value is the role of transparency. At the core of HST's ability to lower costs is providing transparency into what those costs should be. Plus, as part of that transparency is understanding and ensuring that patients are going to the highest quality provider and not just the lowest cost or most convenient. This makes for a great patient experience as well.
Learn more about MultiPlan: https://www.multiplan.us/
Find more great health IT content: https://www.healthcareittoday.com/
The digitization of health records coupled with the increasing capability of Natural Language Processing has made autonomous coding possible. The main benefit of this technology is not the potential cost reductions, but rather the potential improvement in revenue that it brings.Neal Somaney, Co-Founder of Medical Savant and EVP at CorroHealth sat down with us to educate us on this new technology.
Learn more about CorroHealth: https://corrohealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
Earning media coverage is hard. Doing that AND becoming an expert that media outlets turn to for quotes, comments and articles is VERY HARD. Dr. Anton Bizzell, CEO of The Bizzell Group, channeled his passion for two important causes and pulled off this rare feat in the past 18 months. See how he did it.
Learn more about The Bizzell Group: https://thebizzellgroup.com/
Learn about HITMC: https://www.hitmc.com/
Eliminating and streamlining administrative tasks helps clinicians spend more time with patients and reduces stress. Solutions like the one from Provation can help. Their platform can streamline workflows like patient intake, post-procedure followup and clinical documentation. We sat down with the company's leaders to find out more and get a peek at what they are working on next.
Learn more about Provation: https://www.provationmedical.com/
Find more great health IT content: https://www.healthcareittoday.com/
In my interview with Sara Gallo, PA-C, VP of Clinical Services at Care on Location, she shares her experience with telehealth and remote patient monitoring and the impact this effort has had on disadvantaged communities. Plus, she shares what would help her to be able to do this more effectively. She also shares the unique solution that Care on Location has created that helps them remotely care for their patients even when patients may not have the technology themselves.
Learn more about Care on Location: https://careonlocation.com/
Find more great health IT content: https://www.healthcareittoday.com/
Patients want to recover and receive care in the comfort of their home. Implementing care-at-home services is surprisingly challenging. Healthcare IT Today sat down with experts from NTT Data Services Key to understand the key success factors for starting up care-at-home programs.
Learn more about NTT Data Services: https://us.nttdata.com/
Find more great Health IT Content: https://www.healthcareittoday.com/
Figure 1 is the Instagram for healthcare. Thousands of clinicians around the world engage on Figure 1 to help each other with difficult medical cases. Josh Wildstein, CEO at Figure 1 sits down with us and reveals the secret to their success. Wildstein also gives us a preview of where the company is going next.
Learn more about Figure 1: https://www.figure1.com/
Find more great health IT content: https://www.healthcareittoday.com/
In a recent video interview I did with Prashant Natarajan, VP of Strategy and Products, H2O.ai, Niki Athanasiadou, Data Scientist and Healthcare AI Product Manager at H2O.ai, and Ljubomir Buturovic, VP, Machine Learning at Inflammatix, we dive into this topic and a diagnostic approach to sepsis prediction paired with machine learning and AI.
Learn more about H2O.ai: https://www.h2o.ai/
Find more great healthcare IT content: https://www.healthcareittoday.com/
In this interview, I sat down with Carl Smith, CIO at King's Daughters Medical Center (KDMC), Dessiree Paoli, Sr. Manager, Solution Marketing at Interlace Health, and Maggie Peña, Vice President of Client Services at Interlace Health to talk about their project that converted and consolidated 2,500 paper forms to 1,000 digital forms.
They share why forms are frequently overlooked and Smith shares the impact this project had on his organization. He also shares the importance of having the forms integrated with his MEDITECH EHR and how the process of integration went for them. (Check out the full details of how Interlace Health & MEDITECH helped digitize KDMC’s informed consent process in this case study)
Smith also shares how forms optimization never stops which goes contrary to many people's idea that we've already figured out forms and can move on. Forms are not a one and done project, and Peña highlights how the relationship between Interlace Health and KDMC is ever-evolving as part of this continuous effort to improve the experience for both patients and staff.
Finally, we wrap up the interview talking about a stat they shared in their HIMSS presentation that 52% of healthcare leaders ranked patient engagement as their biggest focus. Plus, Smith shares what's top of mind for him and what he's most excited about going forward.
Learn more about Interlace Health: https://interlacehealth.com/
Learn more about King's Daughters Medical Center: https://kdmc.org/
At the HIMSS annual conference, we sat down with Bill Grana, Chief Executive Officer at HCTec, and Monica Bolbjerg, MD, Founder and CEO at Qure4u, to get their first hand perspectives on virtual care. We ask them to share something about virtual care that not enough people are talking about. Plus, we talk about reimbursement for virtual care and what's going to continue regardless of reimbursement.
Learn more about HCTec: https://hctec.com/
Learn more about Qure4u: https://www.qure4u.com/
Find more great health IT content: https://www.healthcareittoday.com/
Jared Johnson, winner of the 2021 Medigy HITMC Award for Marketer of the Year (Individual).
Learn why brand relevance and not having all the answers is so important and how he is striving to break down the silos in healthcare.
Connect with Jared Johnson: https://www.linkedin.com/in/jaredjohnson/
Join the HITMC community: https://www.hitmc.com/
In a recent survey by Proofpoint, the average healthcare organization received about 200,000 emails from over 10,000 different 3rd party domains, including those belonging to research organizations, construction companies, grantors and foundations and insurers. Of these clients, 98% received some email-based threat and 97% received threats from at least one of their suppliers’ domains via impersonation or business email compromise. One trend stands out: today’s attacks target people, not just infrastructure.
Cybercriminals are getting more sophisticated in their highly targeted social engineering attack tricks that look exactly like a legitimate email. The sheer volume and value of business conducted by email is a striking reason to focus on protecting your organization from supply chain fraud.
In this virtual meet-up, we’ll discuss the most critical issues impacting healthcare IT and Security leaders today. We’ll highlight:
-The unique risks and challenges of the supply chain in Covid-19
-Heighten awareness about business email compromise in your health institution
-Technology considerations to protect against email fraud
Learn more about Proofpoint: https://www.proofpoint.com/us
In this interview, I sit down with with Matt Douglas, Chief Enterprise Architect at Sentara and Optima Health and Chris Logan, Executive Healthcare Advisor at VMware. You can check out the full interview at the bottom of this article.. Douglas shares why Sentara and Optima Health made the decision to move their Epic EHR to VMware vSphere and vSAN running on the Azure cloud. That's a big decision for any organization. In fact, I asked Douglas if he was worried about virtualizing such an important application and moving it to the cloud. His response highlighted something we often forget. Not moving to a modern architecture that includes virtualization and the cloud carries many risks as well.
Learn more about VMware: https://www.vmware.com/solutions/industry/healthcare-it-solutions.html
Find more great health IT content: https://www.healthcareittoday.com/
Healthcare data is growing exponentially and taming it can seem overwhelming. The key, according to Kevin Campbell, Founding Partner and CEO at DTA Healthcare Solutions, is recognizing that some data is still exploratory. You are best to focus on the data that is needed. He recommends beginning by exposing how data is sourced, calculated, stored and used in your healthcare organization. That strong foundation will allow you to take advantage of AI, machine learning, predictive analytics and other advanced tech. Watch the interview for more.
Learn more about DTA Healthcare Solutions: https://dtahealthcare.solutions/
Find more great health IT content: https://www.healthcareittoday.com/
Joy Rios, winner of the 2021 Medigy HITMC Award for Health IT Podcast of the Year, is the founder of the podcast HIT Like a Girl . Learn why she decided to start her podcast that aims to create a new normal of support and inclusion for women in healthcare and health IT as well as attempting to debunk the myth that there are a limited number of seats for women at the table.
Join the HITMC community: https://www.hitmc.com/
To better protect high-value healthcare data, organizations need to look at the vulnerability of their medical devices which are increasingly becoming a path of attack. An important step in securing those devices is having an accurate risk profile for each of them. We sat down to discuss device and IoMT security with Jonathan Langer, Co-Founder & CEO at Medigate.
Learn more about Medigate, visit them at https://www.medigate.io/
Find more health IT content: https://www.healthcareittoday.com/
Matt DiVenere, winner of the 2021 Medigy HITMC Award for Rising Star in Health IT, serves as Senior Content Specialist at naviHealth. Learn how he went from journalist to healthcare marketer providing a safe haven for the senior community during the COVID-19 pandemic.
Join the HITMC community: https://www.hitmc.com/
As we explore the topic of Digital Identity in healthcare, we sat down with Daniel Cidon, CTO at NextGate. For those not familiar with NextGate, they've been a leading provider of EMPI (Enterprise Master Patient Index) solutions for healthcare for a long time. They understand the ins and outs and challenges associated with patient identification and digital ID.
Learn more about NextGate: https://nextgate.com/
Find more great Health IT Content: https://www.healthcareittoday.com/
Changing physician behavior is hard and the traditional approach of lecture-style training is quickly becoming ineffective. A new approach is needed. We talk to Dr. Andres Jimenez from CorroHealth, who is an expert in this field, about how technology can revolutionize training by closing the feedback loop and personalizing the education.
Learn more about CorroHealth: https://corrohealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
Interoperability remains a challenge in healthcare. More investment is needed, but maybe we need a little bit of "old school" mixed in with the latest technology. Fax is ubiquitous and simple to use. Pair it with the cloud and suddenly you can fax to a C-CDA. Healthcare IT Today sat down with John Nebergall, COO at Consensus Cloud Solutions, to talk about their unique approach to interoperability.
Learn more about Consensus Cloud Solutions: https://www.consensus.com/
Before COVID-19, I think that many of us took for granted the supply chain and the ability to procure just about anything we wanted pretty easily. Then, the pandemic hit and we realized that there's a lot more risk in the supply chain than we realize. As we start to focus more on procurement and the supply chain, it turns out there's a lot of value that CIOs and healthcare organizations can get from a better focus on it.
To dive into this topic and understand some of the value that's available, I talked with Jeff Heenan-Jalil, CEO & Founder at GPO HEALTH. This interview came as a suggestion from a CIO who was impressed with their work and it didn't disappoint.
We ask Heenan-Jalil about the role of the ERP in this and why it doesn't solve many of the procurement and supply chain problems. He points out that the ERP is actually the cause of many of the problems. Heenan-Jalil also shares where he often sees opportunities for healthcare organizations to save money in their procurement efforts. Plus, he talks about the role of data and using AI and machine learning to optimize this process for a healthcare organization. Finally, we ask him what a health IT leader should know about supply chain and procurement they may not fully understand.
If you want to find out some ways your healthcare organization needs to rethink your procurement and supply chain, you'll enjoy this interview.
Learn more about GPO Health: https://www.gpo-health.com/
Find more great health IT content: https://www.healthcareittoday.com/
Sam Hanna, PhD, EVP of Consulting & Innovation and Chief Strategy Officer at Divurgent, has seen the evolution of CIO's roles first hand through his work with a wide variety of healthcare organizations and CIOs. We had a chance to talk with him and he shared some of the keys he’s seen to developing collaborative leadership as a CIO at a healthcare organization. As part of that, he shared examples of where he’s seen a leader effectively manage conflict with other operational leaders and what key skills are needed to do that effectively.
Learn more about Divurgent: https://www.divurgent.com/
Find more great health IT content: https://www.healthcareittoday.com/
In her role at Hackensack Meridian Health, Pam Landis brings together IT, Communications and Operations to craft digital solutions that meet the needs of staff as well as patients. Hear her share some amazing projects from 2020 and tips on how to forge a successful career in marketing & IT.
Learn more about HITMC: https://www.hitmc.com/
While it’s great for a company to have an inspiring origin story, the real question is what are they doing to address the problem. Sitting down with Mike Noshay, Founder and Chief Strategy & Marketing Officer at Verinovum, we dove into the problem of dirty data in healthcare. Noshay shared how we look at health data today and what we should be doing to think about it differently.
Learn more about Verinovum: https://www.verinovum.com/
Find more great health IT content: https://www.healthcareittoday.com/
Like many companies in healthcare, there’s a good reason why Verinovum is so interested in making sure the data in healthcare is clean. It’s personal for Mark McCurry, President and CEO at Verinovum. Check out his story and how Verinovum is working to ensure data provides value to healthcare organizations in the interview below.
Learn more about Verinovum: https://www.verinovum.com/
Find more great health IT content: https://www.healthcareittoday.com/
In case you missed it, some of the latest malware is targeting container technology including the very popular Kubernetes. Considering the large number of healthcare vendors, this is an important topic to learn more about. To dive into what's happening, I sat down with Ian Eyberg, CEO of NanoVMs. Eyberg shares what he thinks is really happening and what it means for healthcare. I also ask him about whether a healthcare organization's risk assessment should take this into account.
Going beyond container malware, Eyberg also shares his thoughts on using containers and what he thinks about that approach. Plus, he talks about how he thinks we should be approaching the problem and what he thinks the future will look like for containers in healthcare.
If you're interested in learning more about containers in healthcare and more about NanoVMs approach, you'll enjoy this interview with Ian Eyberg.
What we don’t often talk about with natural disasters is the impact on healthcare and the role healthcare IT could play in helping during a disaster. Plus, we often wait to talk about it after a disaster happens. Since September is National Preparedness Month, we wanted to talk with an emergency preparedness expert, Lauren Knieser, Senior Director at Audacious Inquiry, to hear how they’re using Audacious Inquiry’s expertise in health data sharing to support natural disaster workers when a disaster hits.
Learn more about Audacious Inquiry: https://ainq.com/
Find more great health IT content: https://www.healthcareittoday.com/
Patients and physicians hate the referral process. It's inefficient, full of gaps and is frustrating for everyone involved. Yet the solution is simple: better relationships between referral partners. John Ellis from ReferralMD shares how improving referrals improves patient outcomes, saves $$$ and is what smart, growing practices are doing.
Learn more at: https://getreferralmd.com/
Find more great Health IT Content: https://www.healthcareittoday.com/
In order to share Magnolia Regional Health Center’s experience migrating EHRs, we sat down with Brian Davis, CHCIO, Chief Information Officer at Magnolia Regional Health Center, and Jim Hammer, PMP, SVP at Harmony Healthcare IT, to hear why they chose to only migrate part of the records to the new version of MEDITECH and what they did with the EHR data they didn’t migrate.
Learn more about Harmony Healthcare IT: https://www.harmonyhit.com/
Find more great health IT content: https://www.healthcareittoday.com/
We recently talked with Leon Lerman, CEO & Co-Founder of Cynerio, the leading provider of IoT cybersecurity and asset management solutions, about the security challenges healthcare faces. In our interview, Lerman shared how important it was for healthcare organizations to have a well thought out plan to address risks associated with IoT devices.
Learn more about Cynerio: https://www.cynerio.com/
Find more great health IT content: https://www.healthcareittoday.com/
I recently sat down with Kevin Bridges, VP of Marketing and Business Development, and Marc LaFleur, VP of New Customer Development at Enovate Medical, to talk over all the various EHR documentation workstation options available today and how healthcare organizations should navigate them. They share the latest options and the explosion of peripherals that are needed with the workstations. They also talk about whether workstations need to be mobile or not and the evolution we've seen when it comes to mobility.
If you want to understand some of the latest insights into how to better manage your healthcare workstations, you'll enjoy this interview.
Learn more about Enovate Medical: https://www.enovatemedical.com/
Find more great health IT content: https://www.healthcareittoday.com/
Memorial Health System (MHS) rapidly implemented Lifelink's conversational AI platform to help triage patients during COVID. Now that the pandemic is winding down, MHS is finding new ways to leverage the platform to improve patient experience and reduce staff burden.
Learn more about Memorial Health System: https://www.choosememorial.org/
Learn more about Liflink Systems: https://www.lifelinksystems.com/
Find more great health IT content: https://www.healthcareittoday.com/
While many people know DirectTrust for their work with direct messaging, over the years they’ve been doing more and more work when it comes to building Trust Frameworks. Creating a trust framework that is trusted and respected by multiple organizations is a hard process, but a powerful one when done right.
This is what makes the news that DirectTrust is assuming the assets of SAFE Identity really interesting. For those not familiar with SAFE Identity, they provide a trust framework for the Biopharmaceutical industry where high levels of identity assurance are particularly important. Going forward, SAFE Identity’s trust framework will be managed by DirectTrust and those in the SAFE Identity Policy Management Authority (PMA) will become DirectTrust members.
To learn more about the aggregation of these trust frameworks, I sat down with Scott Stuewe, President and CEO, DirectTrust. Along with diving deeper into DirecTrust’s mission and sharing how a trust framework works, he also shares details of what SAFE Identity is and how it will become part of the DirectTrust family. Stuewe shares what the combined entities will offer old and new members of DirectTrust and what types of organizations might be interested in this joint work.
Learn more about DirectTrust: https://directtrust.org/
Find more great health IT content: https://www.healthcareittoday.com/
In a recent discussion with Gerry Blass, President & CEO of ComplyAssistant, he pointed out a number of things about ransomware that make it a unique challenge for healthcare organizations from a disaster recovery and business continuity perspective. Not the least of which is that any healthcare organization could be hit by ransomware. Plus, unlike many other disaster recovery situations, how much downtime you’ll have from ransomware is undetermined and may last for a long time.
In the video below, you can learn more about how the world of disaster recovery and business continuity (DRBC) has been changing and what’s needed in healthcare organizations today. Plus, Blass shares some of the common issues he sees in healthcare organizations DRBC plans.
We also dive into whether healthcare organizations should pay the ransom and some of the challenges a healthcare organization will need to consider if they do want to pay the ransom (ie. $20k per day limit on buying bitcoin). Blass also shares his thoughts on when to involve local police and the FBI and the benefits of doing so. Plus, he offers some good first steps that healthcare organizations can take to make sure they’re better prepared for disasters.
Check out the interview below for more info on disaster recovery and business continuity and how ransomware has changed both of these important efforts.
Learn more about ComplyAssistant: https://www.complyassistant.com/
Find more great Health IT content: https://www.healthcareittoday.com/
A few good women in healthcare IT have put together an initiative that I thought would be worth highlighting to the health IT community at large. Regular readers will be familiar with Janae Sharp who's been a regular contributor to Healthcare IT Today and is the Founder of the Sharp Index which works to address physician suicide in healthcare and reduce physician burnout. She got together with Kat McDavitt, Founder, Principal Advisor and Head of Public Affairs at Innsena Communications, to create a new Mothers in Medicine Fund within the Sharp Index with Kat as the Founding donor.
Learn more about the Mothers in Medicine Fund: https://www.mothersinmedicine.org/
Donate to the Cause: https://donorbox.org/mothers-in-medicine-fund?default_interval=o&amount=50
If you want to know about SDoH (Social Determinants of Health), who better to go to than a patient who's been working on SDoH for years. That's why we were excited to interview Janice Tufte, Patient Collaborator at Hassanah Consulting, to learn about the state of SDoH today, how the pandemic has impacted it and many other things that are happening with SDoH including the HL7 Gravity Project.
Learn more about Janice Tufte: https://janicetufte.com/
Find more great health IT content: https://www.healthcareittoday.com/
Shelby Sanderford, Founder & CEO of DOCPACE, is an expert on the waiting room in healthcare given DOCPACE's experience offering a virtual waiting room for medical practices. In fact, DOCPACE has been working in this space for many years before COVID. To better understand how the waiting room has evolved and where it might evolve next, we sat down with Sanderford to learn about her customers' experience.
Plus, going beyond the waiting room, Sanderford also talks with us about "idle time" for a doctor including what causes it and what can be done to prevent idle time. She shares what she sees as the key to making sure the physician has a full schedule including how the DOCPACE AI bot can more effectively organize your schedule because of the wide variety of data it can use to optimize your schedule.
I also ask Sanderford how they integrate this AI bot with a doctor's EHR and PM. Finally, we talk about how scheduling will be impacted by the move to value based care. Will physicians not care to pack their schedule as full as possible? Plus, she talks about the impact a packed schedule and empty spots on their schedule impact physician burnout.
Learn more at: https://www.docpace.com/
Find more great health IT content: https://www.healthcareittoday.com/
Remote Patient Monitoring does not have to be a complex endeavor. Dr. Coffin, CTO and Professor at Medical College of Georgia, Department of Family Medicine implemented NavCare Connect quickly to their practice and patients. The results were almost immediate: better peace of mind for families, improved patient experience, better outcomes and fewer ER visits.
Learn more about NavCare: https://navcare.com/
Find more great Health IT content: https://www.healthcareittoday.com/
If you’ve followed Healthcare IT Today and our Health IT Interviews podcast, you know it’s pretty rare that I have the same guest on the show and when I do it’s usually a year or a half dozen years apart. However, when we finished recording the episode “What Makes Specialty Acute Care Telehealth Different?” with John Kalix, CEO at SOC Telemed, we stumbled upon a topic that I felt deserved another episode. That topic was a look at the various Business Dynamics associated with Specialty Telehealth.
In this episode we talk about all the business dynamics for a hospital or health system that might be looking at whether they should have a specialists in house and when they should consider using a specialty specific telehealth option. Does the size of the organization matter? Does the “supply” of a certain specialist influence the decision? Are there some specialties that are better for this than others?
Plus, we also dive into the details around the costs of a telehealth specialist versus one in house. Plus, we talk about the cost of locum tenens specialists and those cost as compared with a telehealth specialist. What’s the ROI model to consider? Finally, we talk about the pros and cons of the experience a specialty doctor will have doing telehealth vs in-person.
Learn more about SOC Telemed: https://www.soctelemed.com/
Find more great health IT content: https://www.healthcareittoday.com/
Healthcare organizations in the province of British Columbia rapidly rolled-out telehealth technologies during the pandemic, just like many others did. The Provincial Health Services Authority (PHSA) took the unusual step of implementing a patient benefit dashboard to track the impact of telehealth on patients across the province. Their dashboard made it crystal clear how valuable telehealth is for reducing costs and improving access.
A simple text-based patient monitoring and outreach solution deployed in just 8 days by New York City Health + Hospitals (NYCHH) at the start of the COVID-19 pandemic continues to benefit patients, staff, and the people of New York City a year later. Hear Dr. David Silvestri, Emergency Physician and Senior Director of Care Transitions and Access at NYCHH talk about the importance of inclusive design to ensure equal access to care.
Learn more about New York City Health + Hospitals: https://www.nychealthandhospitals.org/
Learn more about Lumeon: https://www.lumeon.com/
Find more great Health IT content: https://www.healthcareittoday.com/
Patient stories are powerful, but there is no easy way to capture them in a standard EHR. The Centre for Addiction and Mental Health (CAMH) overcame this challenge by customizing their Cerner system to accommodate a special “This is Me” section where patients and clinicians could jointly document stories. Watch this video to learn how patients and staff have benefitted from this enhancement.
Find more great Health IT content: https://www.healthcareittoday.com/
In a recent survey conducted by Blackberry, 9 out of 10 respondents reported that they were concerned about staff returning from work-at-home with systems that are unpatched and out of date. To deal with this challenge, Blackberry suggests an approach similar to how COVID cases are handled - quarantine. Watch our sit down interview with Nigel Thompson, VP of Product Marketing at Blackberry.
Learn more about Blackberry: https://www.blackberry.com/us/en
Find more great health IT content: https://www.healthcareittoday.com/
Joy Rios (@askjoyrios) and Shereese Maynard (@ShereeseMayMba) are just starting on an epic 3 month journey called #HITtheTrails where they're doing hikes with Women in Health IT across the country and ending their trip at the HIMSS21 conference in Las Vegas.
In this interview, we ask Joy and Shereese to share the start of their trip and what they're hoping to accomplish on this amazing adventure.
Learn more about #HITtheTrails: https://www.hitlikeagirlpod.com/events
Find more great Health IT content: https://www.healthcareittoday.com/
When a company leads with the statement that "Life Flows Through Our Software", I get really intrigued and had to learn more about Dedalus. What a beautiful statement that illustrates the power and importance of the work we do in healthcare IT. People's lives really do flow through our software.
To learn more about this vision and mission, I got the chance to talk with Damon Auer, Chief Executive & General Manager of North America at Dedalus. If you've done health IT work in Europe, you've probably heard of Dedalus. Those of us in the US probably haven't heard of them until now as Dedalus recently acquired a number of healthcare IT assets from a company we've all heard about DXC Technology.
I sat down with Auer to learn more about Dedalus and the details of which healthcare pieces of DXC Technology were acquired by Dedalus. Plus, beyond the details of this acquisition, Auer shares his insights and perspectives on how he sees healthcare shifting from patient to consumer (Note: He doesn't like the word patient and doesn't like to even use that word).
Auer also shares with us his thoughts on what a healthcare organization needs to be able to adapt to the changing patient consumer behaviors. Plus, we discuss healthcare data and whether there's enough data available to create a consumer like experience in healthcare, whether we have access to that data, and what other data would we need access to in order to improve the consumer experience for patients. Finally, I ask him what the most exciting thing is that he's watching for next.
Learn more about Dedalus: https://www.dedalus.com/na/
Far too often in healthcare security I hear CIOs and CISOs talking about the technology side of security. It's easy to talk about buying firewalls, anti-virus, email filters and tracking software, and other software and technology solutions to address your security needs. We can buy a VPN and implement encryption and work on good identity management solutions. All of this is needed, but it often leaves a gaping hole in your organization's security posture.
Yes, we're talking about the people in your organization that you have to influence to act in the right way. All the firewalls and VPNs in the world won't stop a user from a well intentioned click on an email phishing attack. I'm reminded of a CIO that told me that by their very nature and profession, healthcare workers are "caregivers" and want to help. While this is amazing when they're at the bedside of the patient, it leaves them vulnerable to hackers who prey on this desire to help.
At the end of the day, helping healthcare staff to act in a secure way is more of a communication and marketing task than it is a technical one. So, it's no wonder that CIOs and CISOs have a hard time effectively doing this. They're usually tech people and not marketers. However, the right story and message communicated effectively to the people in your healthcare organization can be one of the best ways to limit your security exposure.
This message was never more clear than a recent interview I did with Scott Ferguson, CEO at Aesto Health. In the interview, we ask Ferguson about his work with healthcare executives and what he hears them saying about healthcare security and compliance. Then, Ferguson gives us a master class on how leaders can use communication and marketing skills to address some of the security challenges in their organization.
Learn more about Aesto Health: https://www.aestohealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
Many of the health IT innovations today are happening on the back of health data. I don’t think anyone would disagree that future health IT innovations are going to rely on high quality data. However, what happens when there are reasons you can’t or don’t want to share that data? What happens when multiple organizations want to share data without compromising the privacy of that data? Is synthetic data a solution to some of these problems?
These are some of the challenging questions I discuss with Josh Rubel, Chief Commercial Officer at MDClone. Rubel shares some great insights into the value we’re gleaning from data in healthcare and the role this data is going to play as we move to value based care and risk based contracts. Then, we dive into how synthetic data can help in these efforts. He shares some of the benefits and the challenges with synthetic data including times where synthetic data doesn’t work because it would actually put privacy at risk. Check out the interview below to see how synthetic data can help your healthcare organization.
Learn more about MDClone: https://www.mdclone.com/
Find more great health IT content: https://www.healthcareittoday.com/
COVID disproportionately affected the elderly, the working poor, and visible minorities. This inequity, if not addressed, has the potential to blunt the effectiveness of COVID vaccination programs. GetWellNetwork believes that technology, applied correctly, can be a bridge that closes this inequity gap. Healthcare IT Today sits down with Michael O'Neil, CEO & Founder at GetWellNetwork and Royal Tuthill, President & Co-Founder at Docent Health.
Learn more about GetWellNetwork: https://www.getwellnetwork.com/
Find more great health IT content: https://www.healthcareittoday.com/
In just four short years, Suzanne Hendery and her marketing team at Renown Health have established themselves as a social media savvy, internationally renown (excuse the pun) healthcare organization. Hendery deservedly won the 2020 Medigy HITMC Award and she sat down with HITMC to talk about what the award has meant. She also shares some amazing tips for marketing professionals.
Learn more about Renown Health: https://www.renown.org/
HITMC Healthcare Marketing Community: https://www.hitmc.com/
There has been a lot of chatter recently about Remote Patient Monitoring (RPM), but is it real? Xealth, makers of a platform that allows physicians to prescribe apps, devices, and services, have seen first-hand an increasing number of organizations leveraging RPM technology. Healthcare IT Today sat down with Mike McSherry, CEO at Xealth to explore this RPM trend in more depth.
Learn more about Xealth: https://www.xealth.com/
Find more great health IT content: https://www.healthcareittoday.com/
Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) was growing before COVID and it's gaining even more traction since. However, many people underestimate what it takes to really do RPM and CCM well. To learn more about what it takes to do these well, we sat down with Josh Claman, CEO of Rimidi. We discuss how he sees the RPM market going (disease specific RPM or all in one RPM). We also discuss who should be managing the process and what reimbursement is still needed to make RPM better. Plus, we talk about their work with SMART on FHIR and the challenge of healthcare interoperability.
Learn more about Rimidi: https://rimidi.com/
Find more great health IT content: https://www.healthcareittoday.com/
ServiceNow, a company that delivers digital workflows through a SaaS platform, has quietly been working with healthcare providers on their vaccine distribution programs. Healthcare IT Today sat down with Mike Luessi, GM of Global Healthcare & LifeScience to find out more about how the company is addressing the "last mile" of the COVID vaccine challenge.
Learn more about ServiceNow: https://www.servicenow.com/
Find more great health IT content: https://www.healthcareittoday.com/
Healthcare applications are increasing in complexity. Health data continues to grow exponentially. To avoid being drowned in this technology deluge, healthcare providers and health IT vendors are turning to 3rd party infrastructure providers, like Switch. Quinn Pauly MD, Chief Medical Officer at Switch talks to us about this focus on healthcare and what it means for clinicians + patients.
Learn more about Switch: https://www.switch.com/
Find more great health IT content: https://www.healthcareittoday.com/
When did you last see an innovation on the stethoscope? Maybe never. For iconic as the stethoscope is, it's gone through very little innovation. Clive Smith, CEO and Founder of Thinklabs, noticed this and saw an opportunity. Thus, he created a digital stethoscope that's 100x more amplified than a traditional stethoscope. In this interview, Smith shares the details of the Thinklabs One digital stethoscope and how it's being used in healthcare and in remote patient monitoring of patients.
For more information about Think Labs: https://www.thinklabs.com/
Find more great health IT content: https://www.healthcareittoday.com/
To better understand telehealth from a physician perspective, we sat down with Dr. Mia Finkelston, Senior Medical Director at Amwell, to talk about what she experienced as COVID-19 drove so many people to telehealth. She shares her experience as a telehealth provider and where she thinks telehealth is going in the future.
Learn more about Amwell: https://business.amwell.com/
Find more great health IT content: https://www.healthcareittoday.com/
Dalton Patterson, winner of the 2020 HITMC Award for Rising Star in Health IT, serves as the Digital Marketing Manager for CorroHealth.
After entering the healthcare industry two years ago with no prior experience, he had a personal charge to make an impact on the industry’s approach to social media and the stale approach typically taken in the industry.
Learn how he incorporated social media trends and personality from other industries to propel healthcare marketing forward and earn him the recognition of his peers in the industry.
Connect with Dalton Patterson: https://twitter.com/MrDollyPat
Join the HITMC community: https://www.hitmc.com/
In order to learn more about the Free telehealth solution offered by doxy.me, we sat down with Brandon Welch, CEO and Founder of doxy.me. Along with talking about their freemium telehealth model, we learn more about how COVID has impacted their business, how they've responded, and where they see themselves taking their product in the future. Plus, we ask Welch to share where he says telehealth reimbursement in the future.
Learn more about doxy.me: https://doxy.me/
Find more great health IT content: https://www.healthcareittoday.com/
When the pandemic hit, healthcare organizations went through a period where it was a challenge for some to get the cash they needed to run their operations. While many market sources of cash were closed, banks remained open and provided a much needed source of cash. To learn more about how COVID has impacted healthcare organizations financially, we sat down with Bret Schiller, Head of Healthcare for Corporate Client Banking and Specialized Industries at J.P. Morgan Commercial Banking, to hear what he saw happening with healthcare organizations during COVID. We also dive into what strategies healthcare organizations should be using to ensure they're prepared for future challenges. Schiller also shares a look at where healthcare organizations are at today compared to the start of the pandemic.
Find more great health IT content: https://www.healthcareittoday.com/
Laura Bastardi, winner of the 2020 HITMC Award for Rising Star at an Agency, started at Matter Communications as an intern after she graduated. Her role quickly evolved and in a short time she worked her way up to a Public Relations Senior Account Executive on the Matter Health team. Learn more about Laura's journey into the world of healthcare marketing and the amazing clients she works tirelessly to help get their stories out to the masses.
Connect with Laura Bastardi: linkedin.com/in/laura-bastardi-96709412b
Join the HITMC community: https://www.hitmc.com/
Hear Claire Pfarr discusses marketing staffing - hiring internal versus external and why marketing needs to have a seat at the leadership table.
With 15+ years of experience in professional communications and marketing, Claire brings an undeniably infectious passion to everything she does. Her time spent in roles on both the client and agency side of the fence, has given her a wealth of knowledge on which marketing staffing models work well and which don't.
Connect with Claire Pfarr: https://www.linkedin.com/in/claire-pfarr/
Join the HITMC community: https://www.hitmc.com/
After learning about the business agreement to combine UpHealth with Cloudbreak Health, I wanted to sit down with Jamey Edwards, CEO & Co-Founder at Cloudbreak Health, to understand more about the combined companies and how it fits into Cloudbreak Health's vision of Humanizing Healthcare. Plus, we couldn't resist the urge to talk about the telehealth explosion, what it meant for Jamey's company and where he sees telehealth going in the future.
Learn more about Cloudbreak Health: https://www.cloudbreak.us/
Find more great Health IT content: https://www.healthcareittoday.com/
One area of healthcare that's exploding is the use of AI and chatbots. It makes sense that healthcare is having to do more with less and there are a lot of opportunities in healthcare to automate many processes. We sat down with Greg Johnsen, CEO of LifeLink, to talk about how healthcare chatbots are being implemented in healthcare. He breaks down the different types of healthcare chatbots and shares how patients and healthcare organizations react to the idea of chatbots in healthcare.
Learn more about LifeLink: https://www.lifelink.com/
Find more great health IT content: https://www.healthcareittoday.com/
50% of respondents to a recent survey said EMAIL was the most effective form of hospital-wide communications during the pandemic. This easily beat out secure messaging which was chosen by only 20% of respondents. Healthcare IT Today sat down with Donna Scott, SVP of Marketing at Spok to discuss this result and other interesting findings from their survey.
Learn more about Spok: https://www.spok.com/
Find more great health IT content: https://www.healthcareittoday.com/
COVID vaccinations are not happening at the pace we need. Geographic Information Systems (GIS) can simplify the planning and logistics of administering the vaccine by: identifying optimal vaccination sites, prioritizing populations, matching sites to populations, inventory management and targeted info campaigns. Este Geraghty CMO of Esri speaks with Healthcare IT Today about the power of GIS for vaccination planning.
Learn more about Esri: https://www.esri.com/
Find more great health IT content: https://www.healthcareittoday.com/
Larry Kaiser, winner of the 2020 HITMC Award for Health IT Marketer of the Year, started his career in healthcare marketing writing RFP responses for a company that sold two different EMRs. From there he rose through the ranks until he was leading the marketing team. Learn more about Larry's story, his thoughts on the current state of healthcare marketing and what we can expect in 2021.
Connect with Larry Kaiser: https://twitter.com/LarryKaiser
Join the HITMC community: https://www.hitmc.com/
PointClickCare, the market leader in the long-term post-acute care (LTPAC) space, makes its first meaningful foray into the acute care market with the acquisition of Collective Medical, a platform that helps care teams collaborate to support vulnerable patients. We sat down with Dave Wessinger, President of PointClickCare and Chris Klomp CEO at Collective Medical to learn why this acquisition happened, what it means for acute care providers and what their plans are for the future.
Find more great health IT content: https://www.healthcareittoday.com/
We've all seen the explosion of telehealth thanks to COVID-19. What most people don't realize is that there are a lot of different types of "telehealth." One that largely led the telehealth industry prior to COVID-19 was specialty specific telehealth. There's a lot of value for a healthcare organization to have timely access to a specialist during a crisis. However, doing so requires much more than just a consumer video connection. To learn more about specialty acute care telehealth, we sat down with John Kalix, CEO at SOC Telemed.
Find more great health IT content: https://www.healthcareittoday.com/
COVID-19 has put an enormous financial strain on physician practices. Many had to shut down or severely restrict the number of patient visits. Although telehealth did help, it also introduced new billing and claims processing complexities. Having good revenue cycle management (RCM) processes will be key as healthcare recovers from the pandemic. We sit down with David Cohen from Greenway to talk about the importance of RCM.
Find more great health IT content: https://www.healthcareittoday.com/
Many healthcare organizations have set their sights on Amazon as the exemplar to strive towards. They are held as the best practice when it comes to consumer experience, convenience and operations. While there are many things that healthcare can learn from Amazon, emulating their website isn't one of them according to Brian Q Davis, Executive Vice President at Scorpion Healthcare. In fact, Davis believes that making your hospital's website just like Amazon's is a waste of resources. Watch this interview to hear why.
Learn more about Scorpion Healthcare: https://www.scorpion.co/hospitals/
Learn more about the HITMC healthcare marketing community: https://www.hitmc.com/
As the COVID-19 vaccine is rolled out across the world, it raises a lot of interesting questions about health IT's role in all of it. To better understand what we might see as hundreds of millions of doses of COVID-19 vaccine are administered, we sat down with this expert panel on interoperability, health data sharing, and patient identification:
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Drew Ivan, Chief Product and Strategy Officer for Lyniate
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Laurie Peters, HIE Client Director at Orion Health
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Matthew Michela, CEO of Life Image
Find more great Health IT content like this: https://www.healthcareittoday.com/
In this interview, we sit down with Tim Suther, Senior Vice President & General Manager, Data Solutions at Change Healthcare to discuss their newly announce SDoH solution. We talk about the data sets available, the problems it looks to solve, and where they plan to take the solution next. If you're looking at how SDoH impact your patients, you'll enjoy this interview.
Learn more about Change Healthcare: https://www.changehealthcare.com/
Find more great Health IT Content: https://www.healthcareittoday.com/
Zebra Technologies recently announced that their TC52-HC handheld touch computer was approved for use with Rover, Epic’s mobile app and in so doing pushed Computers on Wheels (COWs), Workstations on Wheels (WOWs) and iPhones further from clinical floors of hospitals. We sat down with Rikki Jennings, Chief Nursing Informatics Officer at Zebra to learn more about why a purpose-built healthcare mobile device is superior to using a consumer device. Spoiler: one of the reasons is how you power the device.
Learn more about Zebra Technologies: https://www.zebra.com/us/en/solutions/industry/healthcare.html
Find more great health IT content: https://www.healthcareittoday.com/
While many people have come to know EKG technology thanks to Apple incorporating it into their watch, AliveCor has been doing it for much longer. Plus, there’s a big difference between a single lead EKG and a 6 lead EKG. Not to mention, AliveCor offers a direct to consumer KardiaCare product that allows a patient to access a board-certified cardiologist to review a patient’s EKG readings. Plus, AliveCor recently announced a suite of AI solutions for personal ECG that will be available in 2021.
To learn more about what AliveCor is doing to bring EKGs to patients, we sat down with Dr. David Albert, Founder and Chief Medical Officer, AliveCor. We discuss the full suite of AliveCor products and the differences between the single lead EKG vs the 6 lead EKG.
Dr. Albert also shares whether all patients should be regularly doing an EKG or not. Plus, he highlights when having a regular EKG is extremely valuable to a patient. We also talk about how a doctor would use the AliveCor product. Should every doctor have one in the office? Should doctors be prescribing an at home EKG product like AliveCor to their patients?
Learn more about AliveCor: https://www.alivecor.com/
Find more great health IT content: https://www.healthcareittoday.com/
Despite the pandemic, Providence St. Joseph Health did not rip up their 2020 strategic plan. Instead they remained focused and used it to guide their short term decisions. By doing so, they continue to make progress towards their long term goals while dealing with a wholly unexpected situation. Learn how Crockett baked flexibility into their strategic plan and how she has kept the team focused.
Join the healthcare marketing community: https://www.hitmc.com/
It is not often that an innovation leaps from the world of fashion to healthcare, yet that is exactly what happened with Idion’s skin-applied technology. The company is working to turn patient ID wristbands into antiques and that’s just the beginning. Dr. Peter Costantino, founder of Idion, sat down with Healthcare IT Today to tell us about recent feedback on their technology, how it is being used during COVID-19 and what new features they will be adding soon.
Learn more about Idion: https://www.idion.us/
Find more great health IT content: https://www.healthcareittoday.com/
I know that many doctor like to complain about clicks, but something they hate even more than clicks is prior auths (prior authorizations). I’ve heard so many doctors complain about how much time they spend on the phone dealing with prior authorizations. While it’s bad for doctors, many times it’s just as bad for patients.
I recently had a chance to talk with Tonia C, mother and caregiver to an amazing boy who was diagnosed with alopecia. She shared her experience as a parent and caregiver when she bumped into the issue of prior authorizations at the pharmacy. Her story really highlighted the challenges patients face with prior auths.
Along with Tonia, we also had Miranda Gill MSN, RN, NEA-BC, Senior Director, Provider Services & Operations at CoverMyMeds, join us for the interview to talk about why these bad experiences happen for people like Tonia and what can be done about them. Miranda shares what’s holding back prior authorization and talks about progress towards prospective ePA (prior auth at the point of prescribing) vs retrospective ePA (after claim rejection at the pharmacy).
Learn more about CoverMyMeds: https://www.covermymeds.com/
Find more great health IT content: https://www.healthcareittoday.com/
Healthcare IT Today recently sat down with Sue Chamberlain, MSCTE, RHIA, CCS-P, CDIP, VP, Compliance and Education at RRS Medical, to talk about these nuances and differences. We also talk a bit about how COVID-19 and the coming Cures Act has impacted and will impact release of information.
As more patients are getting access to their health data, we also discussed the risks patients should consider as part of these new data sharing regulations. Plus, we talk about the role of HIM in these new regulations and what an HIM professional should do to make sure they and their organization are prepared.
Learn more about RRS Medical: https://www.rrsmedical.com/
Find more great health IT content: https://www.healthcareittoday.com/
We’ve all known that data and AI was going to come together to make healthcare better. We’ve seen it in fits and starts for a long time. We were just waiting for people to really connect all the dots and make this a reality. In my most recent interview, I saw the best example of all those dots coming together in a really exciting way.
In this interview, I sat down with the following experts:
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Anthony Costa, Assistant Professor of Neurosurgery, Director, Sinai BioDesign at Mount Sinai
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Fiona Gilbert, Professor of Radiology at University of Cambridge
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Mona Flores, Global Head of Medical AI at NVIDIA
We discuss the work NVIDIA has been doing to address triaging COVID-19 patients using AI models that predict a patient’s oxygen needs. The AI model can better help a hospital ensure a patient is moved to the right location in the hospital and avoid later transfers to the ICU which we know can cost healthcare organizations a lot of time and hassle. Plus, it can help ensure a patient is where they need to be to get the best care possible.
Learn more about NVIDIA: https://www.nvidia.com/en-us/industries/healthcare-life-sciences/
We sit down to learn more about the amazing work that Barby Ingle is doing for patients and healthcare in general. She was the winner of the 2020 Medigy HITMC Award for Patient Advocate of the Year and we wanted to find out more about her background and what her thoughts were on the current state of healthcare.
Learn more about Barby Ingle: https://twitter.com/BarbyIngle
Find the details of the HITMC Awards: https://www.hitmc.com/2020-medigy-hitmc-awards/
To learn more about Speke and Soundlines approach to clinical documentation and ambient clinical voice technology, check out my interterview with Fridrik Larusson, President for Product at Soundlines. He shares what Speke is and we talk about the quality of the clinical documentation using ambient clinical voice. Larusson also shares how they approach integrating the documentation with EHRs and then we talk about where this could head beyond clinical documentation.
Learn more about Soundlines and Speke: https://www.soundlines.com/
Find more great health IT content: https://www.healthcareittoday.com/
Cyber attacks in healthcare are on the rise and as more organizations adopt new connected devices and systems, the points of vulnerability are multiplying. On top of that, clinicians and staff are busier than ever. The last thing they want to do is jump through extra security hoops to access the information they need. So how can healthcare be more secure when this is the reality? Healthcare IT Today sits down with Thomas Pace, VP of Global Enterprise Solutions at Blackberry Cylance to find out.
Find more great health it content: https://www.healthcareittoday.com/
There's no topic in healthcare that's more discussed right now than the shift to virtual care. Trying to understand what a healthcare organization needs to do to thrive in this quickly shifting environment is challenging. To help you get a better understanding of what the future of virtual care in healthcare will look like and what infrastructure will be needed to make it a reality, we hosted a discussion on the topic with this expert panel:
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George Mathew, Chief Medical Officer – North America, DXC Technology
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Atif Chaughtai, Senior Director, Healthcare Market Leader, Red Hat
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Marlon Harvey, Global Business Solution Architect, Healthcare , Cisco
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Stacy Hurt, Patient Consultant
The panel got really exciting as we started to talk about the use of AI in the future of telehealth. No doubt we're not there yet, but it's something that is on the horizon and needs to be considered in a healthcare organization's virtual care plans since it may be the only way we truly scale up virtual care to every patient.
Plus, one panelist observed that fee for service was a "drug" that healthcare organizations are addicted to. I'd never heard such an apt description of why it's so hard for healthcare organizations to leave fee for service for value based care. It is like a drug that no one really wants to take, but it gives them what they want.
Learn more about DXC Technology: https://www.dxc.technology/healthcare
Learn more about Cisco: https://www.cisco.com/c/en/us/solutions/industries/healthcare.html
Learn more about RedHat: https://www.redhat.com/en/solutions/healthcare
Find the latest health IT content: https://www.healthcareittoday.com/
In our ongoing series of interviews with EHR vendors about how they're approaching telehealth, we dive in to the telehealth product, features, and functions. Plus, we talk with them about how they look at third party telehealth vendors. In this interview we sit down with Juan Molina, Division President at CareCloud, an operating division of MTBC.
Learn more about CareCloud: https://www.carecloud.com/
Find the full EHR Telehealth Series: https://www.healthcareittoday.com/tag/ehr-telehealth-interviews/
Graves Gilbert Clinic, a 200 provider group located in Bowling Green KY, was one of only 54 Best Performers identified by MGMA in their 2020 Performance and Practices of Successful Medical Groups Report. Healthcare IT Today sits down with their CFO, Steven Sinclair, to find out what it takes to be a Best Performer and the impact their smooth operations has on their clinicians and patients.
Learn more about MGMA's Best Performers at: https://www.mgma.com/
Find more great health IT content: https://www.healthcareittoday.com/
MGMA released their 2020 Performance and Practices of Successful Medical Groups Report and it revealed that better performing medical practices spend almost 9% more on their operations than their peers yet generate 18% more revenue. Healthcare IT Today sits down with Andy Swanson from MGMA to dive deeper into the report results to uncover more secrets to practice success.
Learn more at: https://www.mgma.com/
Find more great health IT content: https://www.healthcareittoday.com/
We sat down with Dr. Peter Tippett, Founder and CEO at careMESH, to talk a bit about the CMS final rule and what it's going to require hospitals to do when it comes to notification and data sharing. He shares the timeline for these regulations and what some of the challenges healthcare organizations are facing trying to comply with the final rule.
Along with talking about this final rule, Dr. Tippett shares some interesting insights into the challenges associated with sharing data in healthcare and why EHRs aren't going to solve this problem on their own. Plus, he shares how he is working to solve these problems.
Dr. Tippett also shares some of the results of a case study with Tampa General Hospital and the success they had digitally notifying PCPs across the country about a patient admission or discharge. 90 days in, they had a delivery rate over 99% and increased digital notification delivery from 20.7% to 57.1%. You can check out the full details of the case study here: https://caremesh.com/tgh-case-study
Learn more about careMESH: https://caremesh.com/
While we all know what a crazy year it’s been for medical practices, when we sat down with Halee Fischer-Wright, MD, MMM, FAAP, FACMPE, President and CEO of Medical Group Management Association (MGMA), we learned some of the numbers and details around how much medical practices have been impacted by the pandemic and the impact is real and longer lasting than I would have imagined. We sat down with Dr. Fischer-Wright as a small preview of the upcoming Medical Practice Excellence Conference (MPEC) where medical practices will come together to collaborate, connect, and learn from their peers and other experts.
Along with sharing what medical practices are experiencing, in our interview we also talk about what all these changes mean to the future of small practices vs large practices. Dr. Fischer-Wright aptly shares how medical education often breeds competition between clinicians that now often needs to be broken down in order for medical practices to collaborate in this new extremely competitive market.
Dr. Fischer-Wright also shares what MGMA has been doing to help medical groups not only survive amidst the pandemic, but even thrive. She shares some key trends that medical groups need to be watching including things like data around physician compensation and how that’s been impacted. We also ask Dr. Fischer-Wright to share what the long lasting impacts of COVID-19 are going to be for both good and bad.
Learn more about MGMA: https://www.mgma.com/
We've often talked about the double edged sword of AI when it comes to bias. On the one hand, the AI treats every patient exactly the same which can reduce bias. However, on the other hand, if the data that powers the AI doesn't include a diverse set of patients, then by design it could impact certain patient populations adversely.
At VisualDX, they understand this problem really well and have worked hard to ensure that their clinical decision support tools include a diverse set of patient data so that they can better serve patients regardless of race. Plus, that includes presenting images that help educate clinicians and patients on how certain diseases may display on various colors of skin. Something that doctors may not be familiar with if they studied medicine in an area that wasn't very diverse for example.
Learn more about VisualDX: https://www.visualdx.com/
EHR auto documentation using NLP and ambient clinical voice is every clinician's dream. The good news is that the technology to make all of this a reality is progressing quickly and is nearly there.
To understand some of what's happening in the area of NLP and EHR auto documentation, we sat down with Raghav Mani, Product Manager for Healthcare AI at NVIDIA, to learn about some new research they've done in the space. Plus, we talk about where we're at in general when it comes to automating EHR documentation.
Learn more about NVIDIA: https://www.nvidia.com/en-us/industries/healthcare-life-sciences/
To dive into what patterns healthcare organizations are seeing with patients as we work through COVID-19 and to share some lessons learned, we sat down with Sarah Bennight, Director, Marketing at Stericycle Communication Solutions. Stericycle is on the front lines of this as they provide a mix of live voice, automated patient communication, and patient self scheduling solutions to healthcare institutions.
Along with discussing the impacts of COVID-19 on healthcare organizations, Bennight also shares what she thinks some of the costs of delayed care are going to be. Plus, she provides a great insight on the need to overcommunicate during challenging times even though many organizations often react by under communicating. Then, we ask Sarah to share what she thinks the new virtual waiting room will look like.
Learn more about Stericycle Communication Solutions: https://stericyclecommunications.com/
Seems like a week doesn’t go by with at least one or multiple healthcare systems being compromised by hackers. As we talk with hundreds of healthcare organizations, they’re all in universal agreement that healthcare organizations are under attack by hackers more now than they’ve ever been before and that trend seems likely to continue. Understanding all of the various ways your healthcare organization is being attacked today is the first step and then you can work to combat against it.
To get a better understanding of how healthcare institutions are being attacked and how to combat these attacks, we sat down with the following panel of cybersecurity experts in a discussion hosted by Proofpoint: * Chris Baldwin- Chief Information Security Officer at Hartford HealthCare * Ryan Witt – Managing Director, Healthcare Industry Practice at Proofpoint
Learn more about Proofpoint: https://www.proofpoint.com/
In this video interview, we ask Paddy Padmanabhan from Damo Consulting and Co-Author of Healthcare Digital Transformation: How Consumerism, Technology, and Pandemic are Accelerating the Future if digital transformation is really accelerating or if it’s just hyperbole. His response is fascinating since it means different things to different organizations.
We also ask Padmanabhan to share the characteristics of a healthcare organization that’s not embracing digital transformation and then what a healthcare organization that is embracing digital transformation look like? Plus, we discuss if the EHR is a help or a hindrance to digital transformation and he shares where EHR fits within his 4 stage digital transformation maturity model.
If you’re looking at Digital Transformation for your healthcare organization, you’ll enjoy learning from the guy who literally wrote the book on the topic.
Buy the Book: https://amzn.to/366XphE
Remote patient monitoring (RPM) holds great promise not only for convenient safe care in the comfort of home, but also for reduced costs from reduced readmissions. There is plenty of anecdotal evidence that RPM is effective, but Dr. Devereaux and Dr. McGillion of McMaster University are working on a study that is looking to see how RPM impacts post-op patient outcomes. They hope that their work will help pave the way for more wide-spread adoption of RPM by healthcare systems. Listen to this interview to learn more about their groundbreaking study.
Cloud DX provides remote patient monitoring (RPM) and other virtual technologies that allows patients to remain safely at home and receive care. The company is experiencing tremendous growth fueled in part by the rapid need for telehealth due to the COVID-19 pandemic. Listen to Robert Kaul, President and Founder of Cloud DX as he talks about how RPM is here to stay and drops hints about the results of a new study on the impact RPM is having on patient outcomes.
Learn more about Cloud DX: https://www.clouddx.com/
To get a better understanding of some of the early use cases for Digital Twins in healthcare, I sat down with Niels Thomsen, VP & Global Head of the Insight (IoT & AI) Practice, and David Sele, Consultant and Business Developer - IoT at Atos. Along with talking about what a digital twin is and where it's being used in healthcare, I also ask them about the process of creating a digital twin and what technology is used to create and test against the twin.
They also share some of the details of a successful digital twin use case in healthcare. They also share the benefits of a digital twin along with the limitations and how they compare against other options. Then, Thomsen and Sele share what the future of digital twins looks like and what will be worked on next. While some of these concepts feel like they're still a while to come, it is amazing to see how far the triumvirate of data, processing, and sensors have come in the past 5-10 years. This combination of the high quality sensors creating volumes of data which can be quickly processed is why the concept of a digital twin is so exciting now despite the concept being around for decades.
Learn more about Atos: https://atos.net/en-na/north-america/healthcare
As part of our ongoing series of telehealth interviews with EHR vendors, we're excited to share our interview with Andy Penn, Vice President of Virtual Health at Cerner. In this series, we talk with EHR vendors to better understand how they're approaching telehealth. Are they developing telehealth in house or are they relying on partners? If they have their own in-house telehealth solution, what features does it include? How are they approaching integrating telehealth into their EHR and how will they handle this with telehealth partners?
Learn more about Cerner: https://www.cerner.com/
Watch the rest of the EHR Telehealth series: https://www.healthcareittoday.com/tag/ehr-telehealth-interviews/
Electronic admission, discharge transfer (ADT) notifications enable providers to access messages across the care continuum. This solution is currently in place at UPMC and I learned more about it when I sat down to talk with Kristian Feterik, MD, MBA, and Medical Director of Interoperability at UPMC, a world-renowned healthcare provider and insurer.
UPMC implemented Secure Exchange Solutions ADT alerting platform to facilitate real-time health event notifications across their facilities to enhance care coordination. While not every healthcare organization is the size of UPMC, connecting data across multiple EHRs and care settings is a challenge most healthcare facilities continue to face.
In my interview with Dr. Feterik, we talk about UPMC’s greatest challenges to interoperability and then we dive into ways their ADT alert system is solving for gaps in care as well as successful use cases. Also, Dr. Feterik shares how they’ve streamlined post-acute referrals for their teams by leveraging their alert notification technology. Then, we dive into the challenges UPMC faces in complying with the CMS mandated notification requirements (CoPs) and what they’ve done to achieve compliance with these regulations. In addition, he offers suggestions to other hospitals and health systems on ways to achieve compliance.
Finally, beyond the government mandated notification requirements, we ask Dr. Feterik what other notification use cases they’re planning at UPMC. If you want to learn more about the clinical and compliance benefits of an ADT Alert System at UPMC and how they’re working to improve interoperability, you’ll enjoy this video interview below.
Learn more about Secure Exchange Solutions: https://www.secureexsolutions.com/
Learn more about UPMC: https://www.upmc.com/
In our ongoing series of interviews with EHR vendors looking at their approach to telehealth, we sat down with Allscripts to talk about their EHR agnostic telehealth solution, FollowMyHealth. In this interview, we talk with Skyler Wason, Director of Product Management at Allscripts, and Kate Palazzolo, Vice President of Sales at FollowMyHealth, to understand what telehealth features they have available and how they integrate with the Allscripts EHR. Plus, we talk about how they'd approach other third party telehealth vendor integrations.
Learn more about Allscripts: https://www.allscripts.com/
Learn more about FollowMyHealth: https://about.followmyhealth.com/
To get a look at what some of the leaders in healthcare are doing with IoT, we sat down with Dave Wilson, Managing Director of IoT Global Sales at Cisco, to talk about where IoT is really being used in healthcare and what value is being derived from their efforts. Plus, we talk about how a healthcare organization needs to approach managing 1000s of devices and how they're going to pay for it.
Along with an IoT discussion, we also discuss the implications of 5G and learn more about the coming Wi-Fi 6 and how it will impact healthcare. Then, we ask Wilson what is still holding back IoT in healthcare. If you're interested in learning more about where IoT is working in healthcare now and where it is headed, you'll enjoy this interview.
Learn more about Cisco: https://www.cisco.com/c/en/us/solutions/industries/healthcare.html
As part of our ongoing series of telehealth interviews with EHR vendors, we're excited to share our interview with Tim Costantino, VP, Head of Product at AdvancedMD. In this series, we talk with EHR vendors to better understand how they're approaching telehealth. Are they developing telehealth in house or are they relying on partners? If they have their own in-house telehealth solution, what features does it include? How are they approaching integrating telehealth into their EHR and how will they handle this with partners?
Learn more about AdvancedMD: https://www.advancedmd.com/
For those involved in the 340B program, you know that there are some unique challenges associated with adding new locations. In many cases, healthcare organizations have to wait years to start fully seeing the benefits of 340B for new locations. The good news is that a new HRSA FAQ clarifies 340B Eligibility for new locations and it will make a big impact for healthcare organizations in this regard.
To learn more about these changes, we sat down with Lisa Scholz, PharmD, FACHE, Head of Industry Relations at Sentry Data Systems, to understand the clarifications HRSA provided and what healthcare organizations should know about the changes.
Learn more about Sentry Data Systems: https://www.sentryds.com/
To really dive into the issue of healthcare interoperability, I sat down with 4 experts to really understand where healthcare interoperability is working today:
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Matthew Michela, President & CEO, Life Image
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Drew Ivan, Chief Product & Strategy Officer, Lyniate
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Dr. Chris Hobson, Chief Medical Officer, Orion Health
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Emad Rizk, M.D.; Chairman, President & CEO; Cotiviti
Along with discussing some of COVID-19 and interoperability with this panel, I also ask them about what the baseline interoperability looks like for a healthcare organization and then what interoperability looks like today for a more advanced healthcare organization.
On top of understanding where healthcare interoperability is working today at both basic and advanced organizations, I asked them what healthcare organizations should be doing to make sure they're ready for the new interoperability rules that are part of the 21st Century Cures Act. Then, I ask them what were the most exciting healthcare interoperability initiatives or projects they saw with their customers or the industry.
The damage a cybersecurity incident can have on an organization’s reputation and finances is well known. What doesn’t get talked about is the impact cybersecurity can have on both patient safety and trust. As cybersecurity attacks have become more sophisticated, they are creating a slew of new patient safety issues. Plus, each incident undermines patient’s trust in their health institution.
Join this panel of health IT leaders to learn how patient safety and trust are impacted by security incidents and how you can properly address these cybersecurity risks in your organization:
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Chris Convey - VP, Chief Information Security Officer at Sharp HealthCare
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Tom Stafford - Chief Technology Officer at CDW Healthcare
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Ryan Witt - Managing Director, Healthcare Industry Practice at Proofpoint
Learn more at: https://www.proofpoint.com/
In our ongoing series of interviews with EHR vendors discussing their approach to telehealth, we sat down with David Cohen, Chief Product and Technology Officer at Greenway Health. We discuss Greenway's telehealth offering they're launching this Fall and what features you can expect. Plus, we dig into how Greenway Health approaches partnerships with other telehealth vendors.
Learn more about Greenway Health: https://www.greenwayhealth.com/
Teladoc has become the darling of the telehealth industry given the explosive growth of telehealth during COVID-19. The early days of telehealth weren't so glamorous, but definitely can teach us a lot about telehealth. In this interview, we sit down with Michael Gorton, Founder and Former CEO and Chairman of Teladoc to hear about some of the early experiences of Teladoc with doctors and patients. Plus, we talk about the telehealth explosion during COVID-19 and where he thinks telehealth adoption will go in the future. We also ask Gorton about Teladoc's merger with Livongo and how he sees direct to consumer and enterprise telehealth playing out.
Thanks to Dallas Startup Week for connecting us with Gorton and you can hear the early Teladoc Story at Dallas Startup Week. Registration is free: https://www.dallasstartupweek.com/
Transitioning elderly patients from acute care facilities continues to be inefficient, inconvenient and fraught with risk.. It shouldn’t be this way.
naviHealth is a company that makes a technology platform that uses evidence-based protocols along with dedicated staff to track patient recoveries, manage hospital discharges and improving support clinical decision making. Their goal is to help build a future with more senior-centered care.
We sat down with Jay LaBine MD, Chief Medical Officer at naviHealth. We discussed how decisions are made when transitioning patients to post-acute care, the future of homecare, and the overall lack of investment in this area. Watch this video to learn more about:
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Transition of care pre- and post-COVID-19
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The role Medicare plays in transition of care
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How increasing transparency can lead to faster senior care improvement
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The two most important things for a hospital CEO when it comes to transition of care
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Why it’s important to invest in the care model and not just the technology
Learn more at: https://www.navihealth.com/
One of the most exciting parts of healthcare technology right now is AI powered chatbots and virtual assistants. In this interview, we sit down with Stefan Behrens, Co-founder and CEO, GYANT to talk about their work delivering virtual assistants and chatbots to healthcare organizations. Plus, we talk about how COVID-19 has created an opportunity for these technologies to thrive.
Learn more about GYANT: https://gyant.com/
As we continue our EHR Telehealth series where we sit down with EHR vendors to see how they're approaching telehealth, we sat down with Baha Zeidan, Co-founder and CEO of Azalea Health. Watch this interview to learn more about how Azalea Health has approached telehealth integrated with their EHR and how they work with other outside telehealth companies. Plus, we have a number of interesting sidebars including a look at how they view things like ambient clinical voice technology.
Learn more about Azalea Health: https://www.azaleahealth.com/
Given everything that's been going on with COVID-19, I wanted to catch up with Bronwyn Spira, Founder and CEO of Force Therapeutics to understand how far they've come when it comes to providing coordinated virtual care and digital therapeutics. Plus, I wanted her to share how COVID-19 has impacted the market and her experience getting clinicians to adopt a digital solution like Force Therapeutics.
Learn more about Force Therapeutics: https://www.forcetherapeutics.com/
Healthcare IT Today recently sat down with Justin A. Diehl, CHCIO, MBA, PMP, Vice President – Epic Services at CereCore to learn more about what he saw EHR experts do to manage the COVID-19 crisis. Plus, we talk about the lasting impact for good and bad that these changes will have on healthcare organizations. Then, we ask him where EHR software wasn’t ready for COVID-19 and what things EHR vendors need to do to better prepare for future crisis.
Also, coming from an EHR consulting company, we ask him how COVID-19 has impacted the EHR consulting business and how some of the EHR optimization and implementation delays are going to impact healthcare. Then, we ask Diehl to look into what the next couple years will look like for EHR projects within the hospital and the EHR consulting business.
Learn more about CereCore: https://cerecore.net/
As part of our ongoing series of telehealth interviews with EHR vendors, we’re excited to share our interview with Patric Edmondson, Chief Technology Officer and Dr. Andrew Rosenthal, Medical Director of Plastic Surgery at Modernizing Medicine. In this series, we talk with an EHR vendors to better understand how they’re approaching telehealth. Are they developing teleahealth in house or are they relying on partners? If they have their own in-house telehealth solution, what features does it include? How are they approaching integrating telehealth into their EHR and how will they handle this with partners?
Check out the interview below to learn more about how Modernizing Medicine is approaching telehealth across both the EMA EHR and gMed EHR solutions and how they approach working with outside telehealth companies.
Learn more about Modernizing Medicine: https://www.modmed.com/
To learn a little more about LiveProcess and their experience amidst COVID-19, Healthcare IT Today sat down with Terry Zysk, CEO of LiveProcess, to discuss how LiveProcess came to be and to hear some of the stories from their healthcare customers amidst COVID-19. We also talk with Zysk about how COVID-19 is different from other crisis situations they were dealing with before and what a real-time virtual situation management platform should include to be effective. Finally, we talk about whether you can implement new technology in the middle of the crisis or not and what other crisis may be missing our attention because we're so focused on COVID-19.
If you want to learn about crisis management and how you can better prepare your healthcare organization for the next crisis you'll enjoy this video with Zysk from LiveProcess.
Learn more about LiveProcess: https://www.liveprocess.com/
Jane Sarasohn-Kahn - health economist, communicator & trend weaver - sits down with Healthcare IT Today to discuss the current state of healthcare and health IT. From telehealth to payment structures and from art to privacy legislation, she weaves together a unique perspective that will have you looking at the present situation in a new light - one that is filled with small "gifts" if we look hard enough. Watch this video and learn:
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Why we need more love in healthcare during COVID
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What the biggest challenge facing health care is (besides COVID-19)
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What popular retailer might be breaking into the healthcare space
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The four key barriers we need to eliminate to move toward a hospital-to-home healthcare model
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The crucial role our social and career networks play in our ability to make a difference in healthcare
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What “FOLH” means and why it might be the new “FOMO”
Learn more about Jane Sarasohn-Kahn: https://healthpopuli.com/
Healthcare IT Today is doing a series of interviews with EHR vendors talking about their approach to telehealth. In this interview, we sit down with Paul Brient, Chief Product Officer, athenahealth, to learn about how athenehealth is approaching telehealth and integrations with their PM and EMR.
Learn more about athenahealth: https://www.athenahealth.com/
A newer company called Doceree sees the lack of pharma marketing in EHR and Health IT as an opportunity. They want to offer programmatic marketing across a network of physician only platforms including health IT solutions like EHR and telehealth.
To learn more about their plans, I sat down with Dr. Harshit Jain, Founder & CEO at Doceree Inc to discuss pharma marketing and Doceree's approach to it. We also talk about how COVID-19 has impacted the work of pharma advertising (ie. Pharma Reps can't visit offices) and we talk about how he envisions pharma marketing can work inside an EHR or other health IT software like telehealth. Plus, we talk about how he sees this as a way for healthcare organizations that are struggling to be able to survive. I also ask him about the ethical implications of pharma advertising in an EHR or health IT solution.
Learn more about Doceree: https://www.doceree.com/
As the DEA reopened the ECPS interim final rule for comments, DrFirst has suggested a number of improvements to ePrescribing of controlled substances that embrace today's technology while still maintaining the privacy and security needs of ECPS. To learn more about their suggestions, we sat down with Cam Deemer, President of DrFirst to talk about the following ECPS suggestions:
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Incorporate current industry guidelines and standards * Allow two authentication factors on one device
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Adopt innovative alternatives to two-factor authentication
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Clarify identity-proofing requirements
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Update requirements for biometrics
Learn more about DrFirst: https://drfirst.com/
As telehealth as exploded amidst COVID-19, every EHR vendor has taken a different approach to help their customers manage telehealth. In this series of telehealth interviews, we're sitting down with EHR vendors to better understand how they're approaching telehealth. Are they building it in house? Are they partnering with outside telehealth companies? What features and functions are available in their telehealth solution?
In this interview, we sat down with Maureen Williams, Marketing Solutions Manager, Consumer and Physician Experience at MEDITECH to learn more about what MEDITECH is doing to facilitate telehealth and telemedicine to the various MEDITECH EHR users. We also dive into how they approached telehealth for MEDITECH Expanse users or users of their other EHR software platforms.
Learn more about MEDITECH: https://www.meditech.com/
The COVID-19 pandemic has disrupted the normal operating procedure for many Health IT companies. Carefully crafted product roadmaps set out the beginning of 2020 are no longer valid. Companies like FollowMyHealth (part of Allscripts) have embraced the chaos and adapted their product and development processes to the new reality. In this interview Healthcare IT Today speaks with Kim Franks Vice President and General Manager of Consumer Health at Allscripts to learn more about the behind-the-scenes changes.
Learn more at: https://about.followmyhealth.com/
Listening to customers is always a good thing, especially during the pandemic. TigerConnect had carefully laid product plans at the beginning of 2020, but all that went out the window when COVID-19 hit. Smartly, the company listened to feedback from their customers and made the decision to focus exclusively on delivering on their planned Telehealth product (TigerTouch) and halt all other development. It wasn't an easy decision, but it was the right thing to do for their customers. Watch this interview with Phil Leung, Vice President of Product at TigerConnect as he explains how that decision was reached and how the team adapted to that decision.
Learn more at: https://tigerconnect.com/
The Health IT landscape changes quickly and despite what insiders want to believe, not every technological advancement is well received by clinicians and patients. EHRs, for example, are a blessing and a curse for clinicians. Portals were loathed initially by patients. Finding and deciphering the winning trends in Health IT is tricky, but Jane Sarasohn-Kahn seems to have found a way.
Jane has been a healthcare technology champion for over 20 years and has a unique perspective on where Health IT is headed. She has the uncanny ability to see beyond the headlines to the underlying trends in technology, society, politics, finance and even entertainment that are shaping healthcare today. In this interview, Jane shares her creative process and how she got started in healthcare.
Learn more about Jane: https://healthpopuli.com/
The Digital Front Door of healthcare is changing and how we integrate virtual care is going to have a big impact on every healthcare organization. In this virtual meetup hosted by Dell Technologies, we led a discussion on how to know which patients to engage in virtual care, the best way to engage with patients, and how to measure the effectiveness of the engagement.
Thanks to our panelists:
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Steven Lazer, Global Healthcare CTO at Dell Technologies
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Pete Stevenson, President and COO/CSO at eCare21
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Gail Zahtz, Vice President Continuum of Care at Centers Health Care
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Jamey Edwards, CEO and Co-Founder at Cloudbreak Health
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John Lynn, Founder and Chief Editor at Healthcare IT Today
Learn more about Dell Technologies: https://delltechnologies.com/Healthcare
To better understand what's happening with genomics and precision medicine amidst COVID-19, we sat down with Joel Diamond, MD, FAAFP, Co-founder and CMO at 2bPrecise to learn more. We also dive into what it will take for precision medicine to be a normal part of patient care and some of the misconceptions around genomics.
Learn more about 2bPrecise: https://2bprecisehealth.com/
Want to learn about the new AI Assistant technology from Saykara that helps reduce the physician documentation burden? In this interview, we interview Graham Hughes, President and Chief Operating Officer at Saykara, Ryan Plasch, Vice President Business Development and Strategy at Saykara, and Gabe Charbonneau, Family Physician at Providence Montana to learn more about the Saykara AI assistant technology. We dive into how it works and learn about how it helps doctors document the patient visit in the EHR using an AI assistant.
Learn more about Saykara: https://www.saykara.com/
Information Builders was founded in 1975 with a simple mission – to enable people without formal computer programming skills to work with information systems which were still emerging at that time. Over the years, the company evolved to become a provider of business intelligence, data integration and data analytics. Rather than throw away such a rich legacy, the IBI team decided to embrace a new direction while keeping ties to the brand they had built over 45 years.
Carol McNerney, Chief Marketing Officer at IBI takes us behind the scenes for the real story of their brand refresh in the midst of the COVID-19 pandemic.
Join the HITMC Healthcare Marketing Community: https://www.hitmc.com/
We sat down with Micky Tripathi, CEO of Massachusetts eHealth Collaborative (MAeHC) to talk about why the organization recently announced the decision to shut down operations and transfer assets to Arcadia.io Plus, we ask Micky to share some lessons learned from his experience with EHR adoption and healthcare interoperability. If you want to understand some of the history of EMR and how we got where we are today, you'll enjoy this interview.
Learn more about Arcadia.io: https://www.arcadia.io/
When transitioning to a new EHR, it's important to really understand what's required to appropriately convert your data from your old system to the new system or an appropriate archiving option. As more and more organizations move to MEDITECH's latest EHR, Expanse, they're experiencing this challenge first hand.
In order to better understand how to navigate data conversions of legacy systems as you move to MEDITECH Expanse, we sat down with Taylor Mawyer, Managing Consultant at Galen Healthcare Solutions and Jay Dering, Director, Conversions at MEDITECH.
Learn more about Galen Healthcare Solutions: http://www.galenhealthcare.com/
In the complex world of patient care delivery, “cloud” can mean anything from public cloud to private cloud on-premise and everything in-between. Different workloads call for different solutions – e.g. the latency and service delivery requirements for advanced medical imaging is vastly different from that of modern EMR databases. As a result, most organizations operate in multiple clouds – experiencing amplified complexity and risks due to the resultant disparate tools and security postures.
In today’s environment, healthcare providers need agility for changing business and clinical requirements and tools to map when and where their data and applications should reside on the cloud to provide a consistent experience for end users. In order to better understand what considerations should go into designing a hybrid multi-cloud strategy to support a data-first, patient-centric health IT ecosystem, we sat down with the following experts:
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Justin T. Collier, MD, Chief Healthcare Advisor at World Wide Technology (WWT)
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David Sarson, Global Alliance Manager, Healthcare Multi-Cloud at Dell Technologies
Learn more about Dell Technologies: https://delltechnologies.com/Healthcare
Learn more about WWT: http://wwt.com/healthcare
Healthcare IT Today sat down with Suzanne Cogan, Chief Commercial Officer at SPH Analytics and Lisa Slattery, VP Accreditation & Recognition at NCQA, to have a wide ranging conversation about patient engagement in healthcare and how it can be used to drive great population health outcomes.
Here's a look at some of the questions we discuss:
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Is broad based patient engagement dead in healthcare?
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How has technology allowed us to personalize engagement with patients today? What does it take to really make this effective?
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How do you measure the effectiveness of messaging? How do you use those measures to improve future response?
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Why is smarter patient engagement more important than ever in the coming months following the COVID-19 outbreak?
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Some have suggested that we should stop many reporting measures in healthcare. Why is it important to continue reporting things like HEDIS and CAHPS scores?
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What's going to drive patient engagement going forward?
Learn more about SPH Analytics: https://www.sphanalytics.com/
Learn more about NCQA: https://www.ncqa.org/
In order to better understand the problem of securing medical devices and IoT in healthcare, we sat down with Renee Tarun, Deputy CISO at Fortinet and Michael Archuleta, CIO at BridgeCare Health Network – Mt San Rafael. Here's a look at the questions we discuss:
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How has COVID-19 impacted healthcare security?
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What are you seeing in the marketplace regarding securing the growing target of IoT and medical devices?
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What are the unique challenges to securing IoT devices in healthcare? How do we ensure we’re securing them properly?
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Many breaches happen by providers, how do we mitigate the risk of people breaching the system?
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How does Fortinet use its tools to secure Fortinet (Fortinet on Fortinet)?
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How do you approach securing a medical device where the device manufacturer isn’t willing to do the proper device updates?
Learn more about BridgeCare Health Network – Mt San Rafael: http://www.msrhc.org/
Learn more about Fortinet: https://www.fortinet.com/
Healthcare has always been a target for hackers and other cybercriminals that wanted to breach their sensitive data. Amidst COVID-19, healthcare organizations are being attacked even more.
In order to help organizations make sure they're taking the right approach to their cybersecurity efforts, Healthcare IT Today sat down with Renee Tarun, Deputy CISO at Fortinet to learn about her top 4 security efforts every healthcare organization should be taking:
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Network Segmentation
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Network Access Control (NAC)
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SD-WAN and SD-BRANCH
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Insider Threat Protection
Watch and learn more about each of these areas and how you can better protect your healthcare organization.
Learn more about Fortinet: https://www.fortinet.com/
If you've worked in health IT for any reasonable amount of time, you've no doubt heard of Marc Probst. Probst recently retired as CIO for Intermountain, has been on a number of health IT government committees and recently received the John E. Gall Jr. CIO of the Year award. As I've found with a number of CIOs, their idea of "retirement" is a little different than most and the same is true with Probst who was recently announced as the new CIO of ELLKAY.
Enjoy this interview with Marc Probst where we talk about his work at Intermountain, his transition to ELLKAY, and advice he has for healthcare CIOs.
Learn more about ELLKAY: https://www.ellkay.com/
As we enter this new world of hybrid patient care where we have a mix of virtual and in person care offered to patients, it's easy to see how workflows need to be adjusted. To learn how these workflows are changing, we sat down with Josh Weiner, President and CEO of Solutionreach, to learn what he's been seeing with his customers. What were some of the lessons learned and what does the optimal end-to-end workflow look like.
Learn more about Solutionreach: https://www.solutionreach.com/
Provider Matching has always sounded like something that should be relatively easy, but like everything else in healthcare, it is more complex than it appears. In fact, according to Dr Suzanne Clough, Chief Medical Officer at ArmadaHealth matching is just one piece of something larger - clinical navigation.
Helping patients better navigate healthcare means better outcomes, lower costs and reduced risks. It also, surprisingly, helps improve the satisfaction of doctors.
Watch my full interview and hear what Dr. Clough has to say about:
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What we can expect as patients who had treatments delayed return to healthcare
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What questions patients should be asking of their care providers to advocate for themselves
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How care navigators improve patient experience (hint: health plan directories are inaccurate 50% of the time!)
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Why she is excited about what’s next for ArmadaHealth
Learn more about ArmadaHealth: https://armadahealth.com/
Telehealth is here, but the question of whether the shift to virtual chronic care in all its varieties is here to stay is still an important discussion. In this meetup hosted by Dell Technologies, we brought together a panel of experts to discuss virtual chronic care solutions and how healthcare organizations are adopting these solutions as we prepare for the next normal.
Watch and learn from our expert panelists:
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David Dimond, Chief Innovation Officer, Global Healthcare and Life Sciences at Dell Technologies
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Pete Stevenson, President and COO/CSO at eCare21 * Gail Zahtz, Vice President Continuum of Care at Centers Health Care
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Jamey Edwards, CEO and Co-Founder at Cloudbreak Health
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John Lynn, Founder and Chief Editor at Healthcare IT Today
Learn more about Dell Technologies: https://delltechnologies.com/Healthcare
As the number of COVID-19 cases begin to decline, healthcare leaders are finally able to take a step back and assess the gaps that the pandemic has exposed in their operations. When they do, workforce management, should be on their list of key areas to address, according to Nanne Finis, Chief Nurse Executive at Kronos.
Watch the full interview with Finis to learn more about:
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How COVID-19 has broadened the pool of available nurses
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Why managing healthcare workforces is complex
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Scenarios where poor staffing can lead to poor clinical outcomes
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“Primary” versus “team” nursing and its implications in patient care
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How complexity in care calls for more sophisticated and tailored staffing models
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A new angle on the “nursing shortage” we face - is it really a shortage after all?
Learn more about Kronos: https://www.kronos.com/industry-solutions/health-systems
These days, flexibility and the ability to connect virtually are key factors to any business’s survival. Tim Costantino, VP and Head of Product at AdvancedMD, embraced these values even before the COVID-19 crisis and they are now serving him and the company well. We sat down with Constantino to discuss what hasn’t changed, what has changed and what will change for AdvancedMD (and healthcare in general) due to COVID-19.
Watch my full interview with Costantino to learn: * How much providers and patients have “figured out” telehealth and how far we still have to go * Empathy and its place throughout healthcare - not just between patients and providers * How empathy for customers can lead to new ways of collaborating * Why taking care of yourself is just as important as taking care of others
Learn more about AdvancedMD: https://www.advancedmd.com/
We’d all like to believe that WiFi and cellular technologies are the most reliable way to deliver critical communications within the walls of a hospital, but sadly they aren’t. Pagers are. You read that right, pagers. This old…sorry…retro technology is in fact enjoying a renaissance as hospitals look for fast, reliable, and affordable ways for staff to communicate.
Healthcare IT Today recently sat down with Tim Tindle, Chief Information Officer at Spok, to talk about pagers and the future of hospital communications. Spoiler: Pagers remain in use because they are still one of the most reliable ways to deliver a message through all the concrete and steel inside of hospitals.
Learn more about Spok: https://www.spok.com/
In this wide ranging discussion, I ask Heather Haugen, Chief Science Officer at Atos, for examples of where she sees organizations managing change well and not so well. Along with those examples, she offers a partial look into Atos’ programmatic approach to change in healthcare and suggestions on how to make a leader’s communication more effective during the change and after.
We also dive into the topic of gaining end user buy-in for your project in the ever changing digital workplace and how you can do so while end users are distracted by everything going on in the world today. Then, I also ask Haugen if we really have time to execute a thoughtful, programmatic approach to change management the way they’ve learned is most effective.
Learn more about Atos: https://atos.net/en-na/north-america/healthcare
The importance of a strong IT foundation has become apparent during this COVID-19 crisis. In order to quickly roll out telehealth, contact tracing, remote working and patient screening technologies, healthcare organizations need to have a robust, IT infrastructure. But what elements are needed? And should CIOs be concerned about the “IT spaghetti” that could result from rapid implementation of new technologies?
The short answer from Mike Riley, US Vice President of Healthcare, Government and Education Sales for Logicalis is "Forget about it - just focus on delivering the best care possible to your patients and the community. When this pandemic is over, that's the time to take inventory and re-align everything with your strategic plan. Priority one is patients."
Watch the video to learn more about:
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What providers are investing in now in terms of healthcare IT
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Why helping the clinical side understand the value of IT is key to getting your project green lit
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Where healthcare organizations are investing in technology infrastructure
Learn more about Logicalis: https://www.us.logicalis.com/
From ‘distraction therapy’ to providing educational content at a patient’s ‘medical moment of epiphany’, display devices within a hospital are capable of engaging patients in ways that have a real clinical impact. Jeff Fallon, Chairman & CEO of eVideon Healthcare, a technology company that makes smart devices for patient engagement at the bedside, believes these types of platforms have become a necessity rather than an amenity.
Watch our interview with Fallon and learn:
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What distraction therapy is and why it's important
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Why patient experience needs to be thought of as an outcome rather than a goal unto itself
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What has changed the most in the past year in terms of patient engagement
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What technologies, other than telehealth, we will be talking about in 12 months
Learn more about eVideon here: https://www.evideon.com/
The COVID-19 pandemic is changing the landscape for physician practices. A brick-and-mortar only approach is no longer going to be a recipe for success going forward. Greenway Health is an EHR vendor that works closely with physician practices. They see several key changes coming and are working to help their customers prepare:
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Hybrid in-person and telehealth visits (maybe after hours, maybe mixed together with in-office)
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Staff working in shifts in order to reduce the risk of transmission and to match to the workload.
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Flexible licensing and log-in models to reflect the change in how physician practices will need to operate
Watch this interview with Dr. Geeta Nayyar, Chief Medical Officer and Kali Durgampudi, Chief Technology & Innovation Officer of Greenway Health to learn more.
Learn more about Greenway Health: https://www.greenwayhealth.com/
Cloud has become a reality. In this Dell Technologies Healthcare Multi-Cloud interview with David Sarson, Global Alliance Manger, Healthcare Multi-Cloud and Clark LeFavour, Senior Director, Systems Engineering, we learn how healthcare organizations can more effectively leverage cloud technologies.
We look at the impact of COVID-19 on cloud adoption and discuss important topics like ensuring that your cloud infrastructure is secure. Plus, we discuss the issue of latency and why it's important in healthcare to have a multi-cloud approach that ensures your infrastructure can support the response times needed to provide timely information at the point of care with no delay. We also discuss how to create an effective cloud strategy to prepare you for future challenges that come to healthcare.
Learn more about Dell Technologies: https://www.delltechnologies.com/Healthcare
A global perspective is particularly valuable during this pandemic as other countries are further ahead on their COVID-19 journeys than we are. If we keep our minds open, we can learn important lessons, including how to keep patients at the center of their care despite the pandemic. Dr. Michael Dahlweid, Global Chief Medical Officer & VP Healthcare/LifeScience at DXC Technology has a unique world view of COVID-19 and healthcare in general.
Based in Switzerland, Dr. Dahlweid and the team at DXC have worked with many government and healthcare organizations in China, Australia, UK, Sweden and the US. What they found was a common need for healthcare authorities to be able to engage patients on a massive scale. To do that you need a solid technology infrastructure and a focus on the patient. Dr. Dahlweid learned important lessons from their work in China in the early days of the pandemic and took those lessons to other countries.
Watch this video to learn:
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How communication infrastructure is so important during a pandemic
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How DXC helped create the ability for at-home COVID-19 tests
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Why we need to move quickly to address the next wave of the pandemic - the patients who have had their procedures delayed due to COVID-19
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What existing technologies could be stitched together to create a seamless patient experience even while isolating at home
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Why we might need “AI certifications” in the future, like what we have for physicians
Learn more about DXC Technology: https://www.dxc.technology/
IoT is here to stay. Smaller devices and more intelligent sensors, combined with the advent of 5G, are ushering in a new era of patient-generated data. Intelligence at the edge also opens the door to distributed Artificial Intelligence (AI) and analytics. When building out your Edge and IoT ecosystem – both at the hospital and at the patient’s home – how should cybersecurity tools be incorporated to avoid unauthorized access? With new access points being introduced, how can security blueprints be designed proactively– rather than being an afterthought?
In this discussion, learn from our amazing panel of experts:
John Lynn (@techguy)
Mitch Parker (@mitchparkerciso)
Wendy Bohner (@WBohner)
Grace Cordovano (@GraceCordovano)
Steve Lazer (@Lazer_Epic)
Learn more about Dell Technologies: https://delltechnologies.com/Healthcare
One of the most prominent “silver linings” of the COVID-19 crisis has been the rapid adoption and acceptance of telehealth tools. But as healthcare organizations rush to implement these platforms, they may be making themselves vulnerable to improper access and cyberattacks. Experts from LexisNexis and BridgeCare Health Network say that a whole-team approach is needed to address the challenge.
Watch and hear how:
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Identity management needs to be more than just usernames and passwords
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Telehealth represents thousands of new access points and needs serious security consideration
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New vendors, new devices, new software, and new “middlemen” are all contributing to an increased risk of fraud
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Why EMRs are more at risk than systems that house social security or credit card fraud
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“Zoom bombing” is just the beginning of greater security concerns
Learn more about Lexis Nexis: https://risk.lexisnexis.com/
A confluence of four factors laid the groundwork for a telehealth renaissance:
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Canceling of all non-essential healthcare
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Physical distancing and stay-at-home orders
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Reimbursement parity between telehealth and in-person visits
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Suspension of HIPAA Penalties for telehealth during COVID-19
Dr. Betty Rabinowitz, Chief Medical Officer at NextGen Healthcare, believes that telehealth will have a profound impact on ambulatory practices. Everything from office design, staffing levels, staff skill sets and patient experience will be different in the aftermath of COVID-19 and the rapid adoption of telehealth.
Watch the full interview to learn:
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How physician practices are (or aren’t) adopting telehealth differently than hospitals
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Why staffing ratios and skill sets will be changing in the near future
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How the demand for convenience will manifest post-COVID-19
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Why the adoption of telehealth will go much smoother than EHRs originally did
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Why telehealth can’t solve everything
Learn more about NextGen: https://www.nextgen.com/
Asset tracking and secure identity management has always been important in healthcare, but it has become even more important amid the current pandemic. In this interview, Healthcare IT Today sits down with Sheila Loy, Director, Healthcare Segment Strategies at HID Global, to talk about these two important subjects.
Learn more about HID Global: https://www.hidglobal.com/healthcare
We’ve all heard of Experian. We know them from our daily lives as a credit reporting agency. But what you might not know is the significant impact Experian has in the healthcare space via their Experian Health division. Healthcare IT Today sat down with Jason Considine, SVP & General Manager, Patient Access, Collections & Engagement at Experian Health to learn about Experian’s role in healthcare and the really cool things they’re doing to help during the COVID-19 pandemic and beyond.
Watch and hear how Experian is:
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Helping people and businesses - not just in healthcare but anywhere - with a jobless risk index and resources to help people understand how credit works and how to manage their financial situation
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Helping to screen patients before they arrive for appointments
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Addressing the challenges hospitals are facing with virtualizing staff so they can effectively work from home - like call center agents
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Building tools that can help authenticate patients and accurately identify patients across multiple EHRs which has all sorts of downstream benefits
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Making it possible for patients to take a selfie and a picture of their driver’s license to reduce paperwork and time spent in waiting rooms
Learn more about Experian Health: https://www.experian.com/healthcare/
With Ciox being in 3000 hospitals, 16,000 clinics, and working with most of the top payers, Pete McCabe, CEO at Ciox, and his team have a first hand view into what's happening in healthcare. In this interview, we talk with McCabe about health data interoperability especially amidst the current environment. We talk about what's been holding health data interoperability back and how you balance sharing and privacy. Plus, we ask McCabe what change he'd like to see made to make interoperability in healthcare even more effective.
Learn more about Ciox: https://www.cioxhealth.com/
Pandemic or no pandemic, having an Advance Care Plan plan is important. Discussing it is a necessary first step. Then you have to document it and make it available/accessible so that it can be respected when the situation calls for it. None of this is easy, but thankfully there are tools to help make the discussion easier and platforms from companies like Vynca where those plans can be captured, housed and accessed.
As a pulmonary and critical care specialist, Dr. Ryan Van Wert, Co-Founder and CEO of Vynca, has seen his fair share of end-of-life situations and the devasting impact it has on the individual, their loved ones and clinicians. He is trying to change this through his company's platform.
Healthcare IT Today sat down with Van Wert to discuss:
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How proper advance planning can have an impact on admissions
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How supporting patients through end-of-life discussions can lead to a sustained positive reputation for primary care physicians
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Why it’s important to ask your loved ones what they would like to happen in an end-of-life situation (you will likely be surprised by the answers)
Learn more about Vynca: https://vyncahealth.com/
For Health IT companies, it’s so tempting to just dive in and build the point-to-point data integration that you need to get the job done. If you do that too many times, however, you’ll suddenly realize you have a mess of spaghetti on your hands that will hamper future development. The co-founders of Datica believe there is a better way – integration as a service – something that healthcare organizations and Health IT vendors could use right now as they rapidly build solutions to deal with COVID-19
We sit down with Datica’s Co-Founders: Jeremy Pierotti, CEO and Dave Levin MD, CMO (former CMIO of Cleveland Clinic), to talk about integration and data interoperability.
Watch this discussion to learn:
• How the explosion of telehealth is driving the need for more/better integration
• How important data integration was to Jeremy’s wife when they ended up in the ER
• How integrating with workflow is almost as important as integrating systems
• Why Levin gives major props to the FHIR group
Learn more about Datica: https://datica.com/
COVID-19 is stretching hospital resources thin. Not only are clinical areas like ER’s and ICU’s feeling the strain, but even call centres and websites are being overwhelmed. People want information about the novel coronavirus and are looking to healthcare providers for it. CareSignal created a solution that helps organizations disseminate trusted COVID-19 information through automated texts and calls. This takes the burden off of precious healthcare resources.
The solution is called COVID Companion and it's being used by thousands of patients across the country...and it's free! CareSignal just wants to help. Listen to my interview with CEO and Co-Founder, Blake Marggraff as he shares how COVID Companion helps, how the idea came about and why he's so excited about its potential.
Learn more about CareSignal: https://www.caresignal.health/
Machine learning is all the talk in healthcare. While some like to talk about how AI and machine learning are going to replace the doctor, it seems more likely that this technology is going augment the doctor rather than replace them. In this virtual meetup hosted by Dell Technologies, our expert panel dives into the ways machine learning and AI are going to augment what we're doing in healthcare:
• Corinne Stroum (@healthcora), Director of Product, Utilization & Cost at KenSci
• Rasu B. Shrestha, MD, MBA (@RasuShrestha), Executive VP & Chief Strategy and Transformation Officer at Atrium Health
• Ed Shaffer (@ewshaffer) at Dell Technologies
Learn more about Dell Technologies: https://delltechnologies.com/Healthcare
Changing behaviors is hard. Everyone resists change, even when it’s in their best interest to do so. You don’t have to look farther than the difficulty healthcare leaders are having convincing people to stay at home to stop the spread of the COVID-19 virus or persuading patients to adopt healthier lifestyles to prevent the onset of disease complications. The team at Bridgecom applies technology, discipline and an approach that uses well-established marketing techniques to change patient behaviors.
In this interview with Dan Ablett, President at Bridgecom, we discuss the key elements in developing an effective patient engagement campaign - one that combines technology with an iterative approach. Watch and learn: (a) How to be agile and targeted in your patient outreach (b) The impact a system can see before and after implementation of a campaign approach (c) How screening rates increase following targeted messaging (d) The necessary foundation you need for repeatable, scalable change (e) The step-by-step process for turning data into population health campaigns
Learn more about Bridgecom here: https://www.bridgecomsolutions.com/
There's been a lot of talk about a National Patient Identifier and we're seeing some progress in Washington around it. In this virtual meetup hosted by NextGate, we dive into the details of a National Patient ID with the following panel: • Julie Pursley Dooling, MSHI, RHIA, CHDA, FAHIMA (@julezd), Director, HIM Practice Excellence at AHIMA • Mark J. Segal, PhD, FHIMSS (@msegal111), Principal, at Digital Health Policy Advisors, LLC • Dan Cidon (@dcidon), CTO at NextGate • Ben Moscovitch (@benmoscovitch), Project Director, Health Information Technology at The Pew Charitable Trusts The panel shares insights into where the national patient ID is a solution and the challenges that still remain even with a National Patient Identifier. We discuss lessons learned from other countries that have a national ID and we talk about the security risks associated with a national patient ID. We also talk about what you can do to push a national patient identifier forward and the EHR vendors role in this. Learn more about NextGate: https://www.nextgate.com/
We have more data than we know what to do with in healthcare. We have clinical data held in EHRs, results from lab systems, images from imaging platforms, as well as wellness data from personal devices and apps. So how do we sift through it all to find the relevant information? The solution starts with quality data. Watch this interview with Charlie Harp, CEO of Clinical Architecture to learn: What the "informonster" is, how data give people superpowers and how to avoid "artificial uncertainty". Learn more about Clinical Architecture: https://clinicalarchitecture.com/
There are a lot of pressures holding healthcare back from achieving higher quality of care and lower costs. One of them is the challenge of sharing healthcare data. Whether that’s data between organizations, or patients sharing wearable and other home health data with their doctors, sharing data is a challenge with major consequences, especially when the data isn’t clean. In this virtual meetup, we talk about how a clean, healthy data pipeline is critical to solving today’s healthcare challenges and what the world of healthcare unbounded would look like. We answer the questions: Is it possible to share data? What are the benefits? How do you overcome the challenges? How can we enable third party vendors? Learn from our panel of experts: Lygeia Ricciardi (@Lygeia), Stacy Hurt, MHA, MBA (@stacy_hurt), Alex MacLeod (@InterSystems), Eric Widen (@HBI_Solutions), and John Lynn (@techguy) A big thank you to Intersystems for hosting this discussion. You can learn more about Intersystems here: https://www.intersystems.com/
COVID-19 has highlighted a number of challenges we face in healthcare. One of those challenges is healthcare interoperability. For a while we've known that the problem is largely a business problem and not a technical problem. To learn more about how to make interoperability a reality in healthcare, we sat down with Drew Ivan, Chief Product & Strategy Officer at Lyniate. We ask him what COVID-19 is teaching us about healthcare interoperability. He shares examples where health data sharing is happening today and what it takes to make interoperability a reality. He also talks about the latest 21st Century Cares act final rule and what it means for interoperability. Learn more about how Lyniate can make health data sharing a reality in your organization: https://www.lyniate.com/
In a one-on-one interview with Healthcare IT Today, Wendy Deibert, VP of Clinical Solutions at Caregility, shared a surprising way to use telehealth: internally at a healthcare organization to monitor patients. This helps keep staff safe and reduces workload – top priorities during this COVID-19 pandemic. Listen to the full interview and learn: How Deibert helped create the first healthcare building with no patients, where you can start implementing virtual care at your hospital, and how virtual care can deliver a great ROI. Learn more about Caregility telehealth solutions: https://caregility.com/
Prior authorization (PA) is a check run by insurance companies and third-party payers before they agree to cover the cost of certain prescribed medications and medical procedures. For many healthcare providers obtaining a PA involves manually faxing documents to a payer. This process is inefficient and error prone. Technologies and best practices exist that can help. Watch this video as three PA experts share practical tips on what providers can do to streamline PAs. Learn more at https://www.j2global.com/