Restaurant Unstoppable with Eric Cacciatore: Recent Episodes
Inspiring interviews with todays most successful restaurateurs 2-days a wee
What do the most successful entrepreneurs know, that you don't? Today's most successful Restaurateurs and Restaurant Professionals sharing tips and insights 2-days weekly to help make your restaurant dreams unstoppable! Listen as our guest explain what it takes to be successful in the restaurant industry. We'll discuss topic on how to lead, manage and market a successful restaurant. Join us at RestaurantUnstoppable.com to find show notes which recap all books, services, resources and tools covered in each episode. An incredible resource for any aspiring Restaurateur. Now, Join our community and make your restaurant dreams UNSTOPPABLE!
Matthew Mabel is a consultant, advisor, coach and President of Surrender, Inc. Surrender is a hospitality and management-consulting firm based in Dallas, TX. Matthew was last on the show for episode 518! For this in-person workshop, Matthew will take the listeners through growing restaurants in three different major and specific phases of growth.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Marqii - Marqii helps restaurants manage online listings, menus, and reviews from one platform. It saves time, improves SEO, ensures menu accuracy across channels, and boosts customer trust. With automated updates and reputation management, Marqii streamlines digital presence and enhances discoverability. All listeners get 15% off the sticker price of any Marqii package - that's more than a month free! Only when you use our links: http://www.restaurantunstoppable.com/Marqii
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Website: https://surrender.biz
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Garrett Reed is the CEO of Layne's Chicken Fingers. Garrett got his start in the real estate business right out of college as a site selector for Radio Shack in he 90s. By the early 2000s he had moved on to Starbucks where he served as Real Estate Director for the east and west coasts. In 2005 he started his own real estate business and in the mid-2010s he began the search to own a restaurant brand and/or franchise. He bought Layne's Chicken Fingers in 2017 and became CEO and Partner. Layne's began in 1994. There are 25 locations as of this recording (April of 2025) with plans to open a new location every month for the rest of the year.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Website: https://www.layneschickenfingers.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Michael Praver is the founder of fundingfundingfunding.com
Michael's company specializes in helping businesses secure capital without the stress of traditional lending. Their mission is to help businesses secure fast, reliable, and customized funding solutions that empower businesses to thrive.
This workshop covers How To Get Funding with expert Michael Praver. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Website
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Rachel Cope is the Founder and CEO of 84 Hospitality based in Oklahoma City, OK. 84 Hospitality consists of 4 concepts in 10+ locations in and around OKC. The brand started with Empire Pizza and the newest restaurant is Elizabetta, a fine-dining restaurant in OKC. They also operate Empire Slice, Burger Punk, and Goro Ramen. Rachel was previously on the show for episode 778 in 2021.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Marqii - Marqii helps restaurants manage online listings, menus, and reviews from one platform. It saves time, improves SEO, ensures menu accuracy across channels, and boosts customer trust. With automated updates and reputation management, Marqii streamlines digital presence and enhances discoverability. All listeners get 15% off the sticker price of any Marqii package - that's more than a month free! Only when you use our links: http://www.restaurantunstoppable.com/Marqii
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends:
- SevenRooms
- KIC Hospitality
Guest contact info:
- Website: https://www.84hospitality.com
- Instagram: @theotherrcope
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
David DeLorenzo is the CEO and Owner of Bar and Restaurant Insurance. David DeLorenzo specializes in bar and restaurant insurance, but he is also a speaker, author, coach, as well as host of a mastermind and more than one charity organization. On top of all this, he has been an owner of 13 restaurants in his career. David was previously on the show for episode #1087 about a year ago!
This workshop covers Workers' Compensation Deep Dive and Best Practices with expert David DeLorenzo. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Marqii - Marqii helps restaurants manage online listings, menus, and reviews from one platform. It saves time, improves SEO, ensures menu accuracy across channels, and boosts customer trust. With automated updates and reputation management, Marqii streamlines digital presence and enhances discoverability. All listeners get 15% off the sticker price of any Marqii package - that's more than a month free! Only when you use our links: http://www.restaurantunstoppable.com/Marqii
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Instagram: @iamthedelo
- Website: https://barandrestaurantinsurance.com
- LinkedIn: https://www.linkedin.com/in/daviddelorenzo1/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Zack and Silvana Walters are the Owners/Partners at Sedalia's Oysters & Seafood located in Oklahoma City. Zack and Silvana are married and met in 2017. Prior to 2017, Zack went to culinary school and eventually opened his own butcher shop/deli in LA in 2010 with a partner which was very successful. He left that venture in 2016 to work in another restaurant where he met Silvana who worked FOH there. Silvana lived in NYC and worked FOH in various restaurants before loving to LA to work in an art museum and work restaurants. Silvana worked under Will Guidara before she met Zack. After meeting, the two left LA for OKC in 2020 and in 2022 they opened Sedalia's.
Check out Grills by Demant (past guest on the show) as recommended by today's guest!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends:
- Grills by Demant
Guest contact info:
- Website: https://www.sedaliasokc.com
- Instagram: @sedaliasokc
- Email: info@sedaliasokc.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Jeremy Julian hosts the Restaurant Technology Guys podcast and CRO at CBS NorthStar. With 20+ years in restaurant tech, he shares insights and interviews experts to help operators use digital tools to improve efficiency and guest experience.
This workshop covers Jeremy's "3 Reasons Restaurants Fail with Technology Onboarding." Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends:
- SoundHound AI
- Ovation
- Marqii
- Tattle
Guest contact info:
- Podcast: https://restauranttechnologyguys.com/
- CBS NorthStar: https://cbsnorthstar.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Scott Marsh is C.O.O., Partner, and Director of Operations at The Jones Assembly in Oklahoma City, OK. The Jones Assembly is a 1,600 person capacity concert venue with a full-service restaurant and cocktail bar. The Jones Assembly opened in 2017 and is a part of the Social Order hospitality group. Scott pivoted early in his career from music/artist management to concert venue management.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends:
- Resy
- Sculpture Hospitality
- Aloha
Guest contact info:
- scott@thejonesassembly.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Mike Bausch is an industry leader whose restaurant, Andolini's Pizzeria, is a top ten pizzeria in the US, as named by Trip Advisor, BuzzFeed, CNN and USA Today. Andolini's began in 2005 and has grown to five pizzerias, two gelaterias, two food-hall concepts, a food truck, and a fine dining restaurant by 2020. He's a World Pizza Champion, a Guinness Book world record holder, and a writer for Pizza Today, and the author of Unsliced: How to Stay Whole in the Pizzeria Business.
Mike was previously on the show for episode 772.
Do YOU want to work with Mike? Click here -> https://getunsliced.com/unstoppable
This workshop covers Mike's "3 Steps to Systemize Your Ownership." Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends:
- Ovation
- Asana
- 7Shifts
- Loom
- Cling App
- Wisely
Guest contact info:
- https://getunsliced.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Jim O'Conner is the COO of McNellie's Restaurant Group in Tulsa, OK. Jim grew up in MA and went to Tufts University. He studied in Spain and moved to Ireland for a year and really fell in love with true Irish pubs. He returned to the states and worked for Ford in Ann Arbor, MI and then moved to Tulsa with his wife where he discovered the McNellie's Group. He was such a fan of their businesses that he began working for them. The rest is history! We had CEO and Founder of McNellie's Group on the show for episode 1183!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn’t have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how. Visit www.franchiselawsolutions.com.
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Email: jim@mcnellies.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Mark C. Winters is the co-author of Rocket Fuel: The One Essential Combination That Will Get More of What You Want from Your Business. Mark was a serial entrepreneur and owned "13 to 14" businesses before stepping into a more advisory/consultant role for businesses. He discovered EOS in 2012 and since became a champion of EOS and has founded Rocket Fuel University.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Website: markcwinters.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Elliot Nelson is the Founder and CEO of McNellie's Restaurant Group based in Tulsa, OK. This is Elliot's second time on the show, previously featured on episode 781 back in 2021. Elliot's mantra is to “make our city better one restaurant, one meal, one guest at a time.” He does this through owning and developing over 10 concepts currently.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest recommendations:
- Sunday
Guest contact info:
- Website: https://mcnellies.com
- Instagram: @mcnelliesgroup
- Email: elliott@mcnellies.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
David McClaskey is the Founder and President of McClaskey Excellence Institute. David McClaskey is an executive coach, consultant, conference presenter, trainer, and Baldrige expert and one of the few individuals to have the privilege of assisting seven companies to win eight Malcolm Baldrige National Quality Awards (about 6% of the total winners). In this episode, David will present The 4 Pillars to Operational Excellence.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Website: https://mcclaskeyexcellence.com
- Email: info@mcclaskeyexcellence.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Max Goldberg is the co-owner of Strategic Hospitality, based in Nashville, TN. Max's brother and Strategic Hospitality co-owner and CEO, Ben, was on the show for episode 846 back in 2021. Max was working in NYC when in 2007 his brother Ben called him home to Nashville to work with him at Strategic Hospitality. They have been working together and building restaurant brands ever since. Strategic Hospitality has 9 concepts currently.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest recomendations:
- Sunday App
- Monday
- Basecamp
- OpenTable
- Todist
Guest contact info:
- Website: https://www.strategichospitality.com
- Instagram: @maxrgoldberg
- Email: max@shprojects.co
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
This is a first-ever PSA episode for Restaurant Unstoppable. We sat down with Charleston, South Carolina owners/operators Keith Benjamin, Jonathan Kish, and Scott Larymore to talk about dangerous dram laws currently in discussion in South Carolina and many other states.
Victor Lugger is the CEO of Sunday App. Sunday App has been mentioned several times on the show recently. So, we decided to get the CEO on the show to do a deep dive into Sunday App and what it offers restaurateurs. Sunday App is a pay-at-the-table solution for restaurants aimed at giving back time to the guest and the staff. Victor is also the Co-Founder of Big Mamma, an Italian restaurant chain founded in Paris and currently open in 7 countries a total of 30 locations.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Website: https://sundayapp.com
- Email: victor.lugger@sundayapp.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Sean Lyons is a Partner at Up Hospitality Partners in Nashville. Sean got his first job in a restaurant when he was 13 at a Spanish restaurant in Chicago. At this early age, he knew he wanted to own a restaurant one day. Sean went on to study hospitality and then finance at Purdue University while also training to become a competitive ballroom dancer. From 2016-2018, he worked for Hillstone Restaurant Group. He then began working for Dream Hotel Group which brought him to Nashville in 2018. He eventually took over the longstanding Germantown Cafe with his partners and now Up Hospitality Group owns 3 restaurants, including Germantown Cafe, as well as Park Cafe and Karrington Rowe.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends:
- Toast
- Rudy Miick
- Ovation
- EOS
- Open Table
- Slack
- Tripleseat
- Parthenon PR
- Society Insurance
- Bbot
- SpotHopper
Guest contact info:
- Instagram: @seandaniellyons
- Email: sean@uphospitalitypartners.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Kasey Anton is the founder of Spark Business Consulting and a former restaurateur. She is one of the only, if not THE only, Certified Profit First Professionals with extensive restaurant ownership experience. Kasey Anton is the author of Profit First for Restaurants!
This episode is an overview of what profit first for restaurants is and how it can help you and your restaurant!
Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course.
Check out Spark Business Consulting!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course.
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Ronald Hsu and Aaron Phillips are Chef/Partners of Lazy Betty in Atlanta, GA. Ronald and Aaron met while working together at La Bernadin in NYC in 2009. They decided to work together and opened Lazy Betty in Atlanta in 2018. They have been going stong ever since, and in 2024 they moved locations.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest recomendations:
- Kulture City
- Toast
- Resy
- Trello
Guest contact info:
- Website: https://www.lazybettyatl.com/
- Instagram: @lazybettyatl
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Fred Langley is the CEO of Restaurant Systems Pro. Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He worked his way up the ranks and became a restaurateur, opening his first restaurant at the age of 27. He opened his second restaurant only 4 years later. Fred joined Restaurant Systems Pro, formerly known as The Restaurant Expert, in 2004, and became the company's CEO in 2006.
This workshop covers part 4 of our 4-part series on the 4 Must-Have Profit Systems for your Restaurant. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- https://www.restaurantunstoppable.com/rsp-optin
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Federico Castellucci is the CEO and Co-Founder of Castellucci Hospitality Group based in Atlanta, GA. Federico was previously on the show for episode 486! Check out that episode to learn more about his back story. Castellucci Hospitality Group currently has 5 concepts across 7 locations. Locations 8,9, and 10 are all in the works.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
If you listen to the show, you know we love Profit First, the money management system that bakes profit into your operation. That is why we're psyched to announce our partnership with Profit First Professional and the Author of Profit First For Restaurants, Kasey Anton. Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course. Be sure to register for our 4/3/25 Profit First Workshop and get a free Profit First Checklist!
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest recommendations:
- Sunday
- Triple Seat
- Restaurant 365
- Avero
Guest contact info:
- Website: https://www.chgrestaurants.com
- Instagram: @chgrestaurants
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Fred Langley is the CEO of Restaurant Systems Pro. Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He worked his way up the ranks and became a restaurateur, opening his first restaurant at the age of 27. He opened his second restaurant only 4 years later. Fred joined Restaurant Systems Pro, formerly known as The Restaurant Expert, in 2004, and became the company's CEO in 2006.
This workshop covers part 3 of our 4-part series on the 4 Must-Have Profit Systems for your Restaurant. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
If you listen to the show, you know we love Profit First, the money management system that bakes profit into your operation. That is why we're psyched to announce our partnership with Profit First Professional and the Author of Profit First For Restaurants, Kasey Anton. Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course. Be sure to register for our 4/3/25 Profit First Workshop and get a free Profit First Checklist!
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- https://www.restaurantunstoppable.com/rsp-optin
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Amir Mostafavi is the Founder and CEO of South Block. Amir went to school for graphic design and marketing and soon after graduating decided he wanted to open a juice bar instead. In 2004, he opened his first juice bar through a franchise. He later got out of that deal to open his own concept in one of the on-campus gyms at George Washing University. By 2011 he had 2 juice bars and business in both locations really started to pick up. Today, there are 19 South Block locations with a 20th opening soon. Amir has also started the Fruitful Planet nonprofit.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
If you listen to the show, you know we love Profit First, the money management system that bakes profit into your operation. That is why we're psyched to announce our partnership with Profit First Professional and the Author of Profit First For Restaurants, Kasey Anton. Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course. Be sure to register for our 4/3/25 Profit First Workshop and get a free Profit First Checklist!
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest recomendations:
- Ovation
- Marquii
- Toast
- Onist
- Savory
- Founders Advisors
- Incentivio
Guest contact info:
- South Block website: https://www.southblock.com
- Fruitful Planet website: https://www.fruitfulplanet.org
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Fred Langley is the CEO of Restaurant Systems Pro. Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He worked his way up the ranks and became a restaurateur, opening his first restaurant at the age of 27. He opened his second restaurant only 4 years later. Fred joined Restaurant Systems Pro, formerly known as The Restaurant Expert, in 2004, and became the company's CEO in 2006.
This workshop covers part 2 of our 4-part series on the 4 Must-Have Profit Systems for your Restaurant. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
If you listen to the show, you know we love Profit First, the money management system that bakes profit into your operation. That is why we're psyched to announce our partnership with Profit First Professional and the Author of Profit First For Restaurants, Kasey Anton. Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course. Be sure to register for our 4/3/25 Profit First Workshop and get a free Profit First Checklist!
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- https://www.restaurantunstoppable.com/rsp-optin
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Charles Internicola is Founding Partner and CEO at Internicola Law Firm based in New Jersey. Charles began his law career about 20 years ago always with the aim of specializing in franchise law. Charles is the host of the podcast, Win Big at Franchising Podcast, and he has his YouTube channel as well, Entrepreneurs Kick Ass.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
If you listen to the show, you know we love Profit First, the money management system that bakes profit into your operation. That is why we're psyched to announce our partnership with Profit First Professional and the Author of Profit First For Restaurants, Kasey Anton. Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course. Be sure to register for our 4/3/25 Profit First Workshop and get a free Profit First Checklist!
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Win Big at Franchising on Apple Podcasts
- Win Big at Franchising on Spotify
- Website
- YouTube channel
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Fred Langley is the CEO of Restaurant Systems Pro. Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He worked his way up the ranks and became a restaurateur, opening his first restaurant at the age of 27. He opened his second restaurant only 4 years later. Fred joined Restaurant Systems Pro, formerly known as The Restaurant Expert, in 2004, and became the company's CEO in 2006.
This workshop covers part 1 of our 4-part series on the 4 Must-Have Profit Systems for your Restaurant. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
If you listen to the show, you know we love Profit First, the money management system that bakes profit into your operation. That is why we're psyched to announce our partnership with Profit First Professional and the Author of Profit First For Restaurants, Kasey Anton. Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course. Be sure to register for our 4/3/25 Profit First Workshop and get a free Profit First Checklist!
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- https://www.restaurantunstoppable.com/rsp-optin
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Josh Sharkey is the founder and CEO of Meez. Meez is a current sponsor of Restaurant Unstoppable! Josh was previously on the show for episode 780. Meez is a recipe and back-of-house training tool for professional chefs and organizations. It's one part recipe tool, one part costing tool, and one part e-learning platform. Meez has evolved much since the last time Josh was on the show. We will talk a lot about the platform's growth over the past 4 years.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
If you listen to the show, you know we love Profit First, the money management system that bakes profit into your operation. That is why we're psyched to announce our partnership with Profit First Professional and the Author of Profit First For Restaurants, Kasey Anton. Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course. Be sure to register for our 4/3/25 Profit First Workshop and get a free Profit First Checklist!
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- https://www.getmeez.com/unstoppable
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Today's guest is Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
This workshop covers part 3 of our 3-part series about FOH Layout Engineering. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Want more Stephani Robson? Head to www.restaurantunstoppable.com/stephanirobson to get the Stephani Robson Playlist and a link to schedule your one-on-one call with Stephani.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
If you listen to the show, you know we love Profit First, the money management system that bakes profit into your operation. That is why we're psyched to announce our partnership with Profit First Professional and the Author of Profit First For Restaurants, Kasey Anton. Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course. Be sure to register for our 4/3/25 Profit First Workshop and get a free Profit First Checklist!
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Email: skr4@cornell.edu
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Nick Yee is the COO and Partner at Bean Restaurant Group. Nick grew up in the industry in his parents' restaurants in western Massachusetts alongside his siblings. He got a business degree and worked as a claims adjuster in Cambridge, MA before realizing he wanted to be back in the restaurants with the family business. His brother, Edison Yee, is the CEO and was featured on episode #1064! The Bean Restaurant Group oversees 16 restaurants across five concepts today.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guests recommends these tools:
- Solink
- AUTEC
Guest contact info:
- Email: nick@beanrg.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Today's guest is Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
This workshop covers part 2 of our 3-part series about FOH Layout Engineering. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Want more Stephani Robson? Head to www.restaurantunstoppable.com/stephanirobson to get the Stephani Robson Playlist and a link to schedule your one-on-one call with Stephani.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Email: skr4@cornell.edu
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Scott Lawton is a Co-Founder, former CEO, and Chairman at Bartaco. We have previously featured Andy Pforzheimer, co-founder of Bartaco (episode #829), and Anthony Valleta, President of Bartaco (episode #976) on Restaurant Unstoppable. Scott is from Atlanta originally and attended culinary school before working for industry giants such as Drew Nieporent at Tribeca Grill in NYC. Today, there are 35 Bartaco restaurants across the US.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Today's guests recommends these tools:
- Olo
- 1Huddle
Guest contact info:
- https://bartaco.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Today's guest is Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
This workshop covers part 1 of our 3-part series about FOH Layout Engineering. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version here. Join the RUNetwork to take part in workshops and ask the experts YOUR questions!
Want more Stephani Robson? Head to www.restaurantunstoppable.com/stephanirobson to get the Stephani Robson Playlist and a link to schedule your one-on-one call with Stephani.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Let’s make 2025 the year your restaurant thrives.
Guest contact info:
- Email: skr4@cornell.edu
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Will Gilson is the Executive Chef and Partner at Cambridge Street Hospitality Group, based in Cambridge, MA. Will started as a cook in Boston at the age of 15 and has never left the industry. He attended culinary school and then travelled the world to learn about cooking in various cities. He opened his first restaurant with a partner in 2012 called Puritan and Company and now has 8 concepts in and around the Boston area.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guests recommends these tools:
- Open Table
- Square
- Toast
- Basecamp
- Eventbrite
- Paychex
- Triple Seat
- Restaurant 365
Guest contact info:
- Cambridge Street Hospitality group webite
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
This is a very special episode. We are showcasing some of the amazing benefits of joining the live events over at Restaurant Unstoppable Network. Eric and two network members are joined by Dillas CEO Kyle Gordon for some mentoring on scaling a QSR business. Want to join the live events to ask the experts your questions and gain valuable knowledge and mentorship? Click here: restaurantunstoppable.com/live
As a student at the University of Texas, Kyle Gorden developed a romance…with quesadillas. In 2006, At the age of 23, Kyle decided to pursue his dream to open his own restaurant– not just any restaurant– a quesadilla restaurant. He did what I would advise anyone to do; he sought out a mentor and employment with a high-performing restaurant team. For Kyle, the high-performing team was Raising Cane's. Kyle went on to spend 7 years with Raising Cane's before leaving to open his dream quesadilla restaurant, Dillas in 2013. Today, there are 11 Dillas locations, with plans to have 27 by the end of 2025.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guests recommends these tools:
- Field Day
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Tom Boucher is the CEO and Owner of Great NH Restaurants. Tom was previously on the show for episode 108 back in 2015. Tom became the CEO of Great NH Restaurants in 2004 and bought out the then owners in 2007 to become an owner and partner. Today, Great NH Restaurants has 9 restaurants all in New Hampshire under its ownership and operation, including T-BONES and Copper Door.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guests recommends these tools:
- Motivocity
Contact the guests:
- Websites for T-BONES and Copper Door
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Michelle Corry is the Co-Founder and Owner of 555, Petite Jacqueline, and 555North. Michelle graduated from Boston University with a Hospitality Management degree and headed out to San Francisco to work FOH in breweries there. She met her husband (and business) partner while there and worked at places such as The French Laundry in her early career. Eventually, in 2003, Michelle and her husband opened their own restaurant, 555, in Portland, Maine. They then opened a second restaurant, Petite Jacqueline, in 2011. Both restaurants have since closed. Today they are partners in 555North, a reimagining of 555, in Brunswick, Maine. They are also doing consulting.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guests recommends these tools:
- Toast
- 7Shifts
Contact the guests:
- Email: michelle2337@gmail.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Tom Barthelmes is the Chef and Co-Owner of Finestkind in Saco, Maine. Tom grew up in New Hampshire and knew he wanted to be a chef in his very early teens. He attended the Culinary Institute of America in NY. In school he met his wife and business partner, Victoria. He worked in NYC for three years after graduating in such restaurants as Per Se. He then moved to the Portland, Maine area to work in more restaurants and eventually open his own, Finestkind, in Spetember of 2024.
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Contact the guests:
- Email: tom@finestkindmaine.com
- Instagram: @finestkindmaine
- Website
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Haven Hot Chicken was previously featured on the show for episode 1151 when Jason Sobocinski, President and Co-Owner of Haven Hot Chicken, was a guest! All three of our guests today are co-owners of Haven hot chicken today. Haven Hot chicken is a hot chicken concept based in New Haven, CT with 9 locations. Etkin Tekin is the CEO, Craig Sklar is the CIO, and Rob LaTronica is the CGO!
Join the Restaurant Unstoppable Network TODAY!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guests recommends these tools:
- Ovation
- Toast
- Rightworks
- Bikki
- LoopAI
- World Manager
- Service Physics
Contact the guests:
- Click here for contact info
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Damian Sansonetti is the Chef and Co-Owner of Chaval and Ugly Duckling, both located in Portland, ME. Damian is the husband of previous guest Ilma Lopez, who was featured on episodes 1148 and 1156. Damian's father was a chef and he grew interested in the profession while in college. He attended Pennsyvania Culinary Institute and quickly began working in well-known restaurants and for high profile restaurateurs in NYC, such as Daniel Boulud and Myriad Restaurant Group. He and Ilma married in 2009 and they decided to move to Portland to open their first restaurant in 2013. Today, they own Ugly Duckling and Chaval.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Contact the guest:
- Chaval website: https://www.chavalmaine.com
- Ugly Duckling website: https://www.uglyducklingmaine.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
This is a very special round table conversation with 4 restaurant owners in the Portland, Maine area. Eric sits down with Piage Gould, owner of Central Provitions, Tipo, and Finestkind, Ilma Lopez, owner of Chaval and Ugly Duckling, Michelle Corry, owner of Fifty Five-Five, and Theresa Chan, owner of Empire Chinese Kitchen. They will be dscussing the importance of finding a group friends/mentors to discuss problems and solutions, as well as brainstorm ways to move into the future intentionally within the restaurant industry.
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Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Contact the guests:
- Paige Gould: http://www.central-provisions.com -OR- http://www.tiporestaurant.com
- Ilma Lopez: https://www.chavalmaine.com -OR- https://www.uglyducklingmaine.com
- Michelle Corry: https://www.555-north.com
- Theresa Chan: https://www.portlandempire.com
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We are on Youtube: @RestaurantUnstoppable
Paige Gould is the Co-Owner of Central Provisions, Tipo, and Finestkind, all located in or near Portland, Maine. Paige was previously on the show for episode 547 back in 2018, when she only owned Central Provisions and Tipo. In September of 2024, she and her husband/partner opened their newest venture, Finestkind.
Join the Restaurant Unstoppable NETWORK!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends these tools:
- Resy - reservations
- Lightspeed - POS
- Square - POS
Contact the guest:
- Central Provisions website: http://www.central-provisions.com
- Central Provisions on Instragram: @_centralprovisions_
- Tipo website: http://www.tiporestaurant.com
- Tipo on Instgram: @tipomaine
- Finestkind website: https://www.finestkindmaine.com
- Finestkind on Instagram: @finestkindmaine
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We are on Youtube: @RestaurantUnstoppable
Emily Curry is the Co-Founder, GM, and Head of Marketing at Big Trouble, located in Hattiesburg, Mississippi. Emily began working in restaurants in the early 2010's, when she was in her very early 20's. She worked at Southern Prohibition, a brewery in Hattiesburg, Mississippi and became their CEO from 2018-2022 when she and her 4 partners began the process of opening Big Trouble. Big Trouble is to day just over 1 year old!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends these tools:
- Toast - POS
- Sling - Scheduling
Contact the guest:
- Website: https://www.eatbigtrouble.com/
- Instagram: @emily_andstuff -OR- @eatbigtrouble
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Robert St. John grew up in Hattiesburg, Mississippi. At age 19, Robert entered the restaurant industry at a delicatessen where he became the manager. During his very first shift at that job, he decided that he wanted to make restaurants his career. After struggling with substance abuse in his early adulthood, Robert got completely clean in 1983 and went to school to study the industry and in 1987 he opened his first restaurant, The Purple Parrot, in Hattiesburg, Mississippi. He opened that restaurant with 2 other partners, and he believes partnerships are the right way to go toward success in this industry, still to this day. His restaurant group, New South Restaurant Group, now has 7 unique concepts throughout Mississippi. This is Robert's second time on the Restaurant Unstoppable show, previously he joined us for episode 923.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends these tools:
- Restaurant Systems Pro: http://restaurantunstoppable.com/RSP
Contact the guest:
- Website: https://robertstjohn.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Fred Langley is the CEO of Restaurant Systems Pro. Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He worked his way up the ranks and became a restaurateur, opening his first restaurant at the age of 27. He opened his second restaurant only 4 years later. Fred joined Restaurant Systems Pro, formerly known as The Restaurant Expert, in 2004, and became the company's CEO in 2006.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends these tools:
- Meez: https://www.getmeez.com/unstoppable
- Spot On: https://www.spoton.com/
Contact the guest:
- Check out RSP here: http://restaurantunstoppable.com/RSP
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Jason Sobocinski is the Co-Owner and President of Haven Hot Chicken. Jason grew up loving food and business. He got two degrees, travelled the world, then returned to New Haven, his hometown, and opened his first business in 2008. He then opened several businesses over the years, partnered with various people who operated those businesses, and in 2020, he opened Haven Hot Chicken in New Haven, Connecticut. From 2020-2024 he opened 4 locations. In the year of 2024, he opened 5 more.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Today's guest recommends these tools:
- Ovation
- Bikki
Contact the guest:
- Email: jason@havenhotchicken.com
- Instagram: @havenhotchicken
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
David Vargas was previously on the show for episode 755 back in 2020. David Vargas is a chef who co-owns Vida Cantina, a Mexican restaurant in Portsmouth, New Hampshire. He is also a partner in Ore Nell's, a Texas BBQ restaurant in Kittery, ME with a brand new location in Biddeford, ME. David is also the Vice President of a non-profit called Cultivate.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Contact the guest:
- Website: https://www.vidacantinanh.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Deb Simmons went studied nutritional science and biology in college and went on to work with Americorps and the Peace Corps. When she left those jobs, she started working in restaurants in the seacoast NH area. She worked for Row 34 and became a GM and then for The Green Elephant, becoming a GM there as well. Then, in 2019, she started cake. vegan bakery.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Contact the guest:
- Website: https://cakeveganbakery.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Ilma Lopez is from Venezuela and moved to the US in 2001 to go to school. She ended up going to culinary school in NYC and worked there for high profile chefs like Daniel Boulud and others. She worked in Spain for a year and then worked a cruise ship for a year as well. She and her husband moved to 2011 and opened their first restaurant, Piccolo, in 2013. She then opened Chaval and closed Piccolo in 2020. Ugly Duckling was opened in 2023. The two restaurants gross 2 million in revenue.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Contact the guest:
- Ugly Duckling website: https://www.uglyducklingmaine.com
- Chaval website: https://www.chavalmaine.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Terry O'Brien is the owner of The Red Parka Pub in Glen, New Hampshire. The Red Parka is a 53 year old restaurant housed in a building from the 1800s in the White Mountains of NH with 250 seats during peak season and does about 600 dinner per night. Terry took over the business from her father in 2000. Her family has previously owned 5 restaurants over the years but today just the original remains as the rest have been sold.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Contact the guest:
- Website: https://www.redparkapub.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Genn Anzaldi is the Co-Owner of J-Town Deli & Country Store in Jackson Village, New Hampshire. She is also the Director of Marketing of The Valley Originals. The Valley Originals is a group of restaurants in the Mount Washington Valley who banded together in the mid-80s to repel the invasion of big chain restaurants from their area of northern New Hampshire and western Maine. J-Town Deli & Country Store was purchased by Genn and her husband in 2004 and is not doing 900,000 in gross revenue with 23 seats.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here’s what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports
Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.
Let’s make 2025 the year your restaurant thrives.
Contact the guest:
- Website: https://www.jtowndeli.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Dick Delaney is the Owner of Delaney's Hole in the Wall located in North Conway, New Hampshire. Dick Delaney originally wanted to open a ski and snowboard shop in NH but started working in restaurants in the White Mountains area around 1981. In the late 80s, he and his wife decided they wanted to open a restaurant instead. Delaney's opened in 1994 is brings in over 4 million in total gross with a 15% profit. They currently own the restaurant building and both neighboring buildings. Delaney's is also a member of The Valley Originals.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting (With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://www.delaneys.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Chef Keith Sarasin is an award-winning chef, 4x author, and owner of Aatma. Keith Sarasin was previously on the show back in 2020. Chef Keith Sarasin is currently operating, along with Chef Chris Viaud, the Farmer's Table, which has been going for 13 years now. Chef Keith is also currently working on a documentary! He is based in southern New Hampshire.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting (With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://www.keithsarasin.com/
- Instagram: @keithsarasin
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Chef Justin Walker is the chef and partner at Walkers Maine. Justin was a D1 racing skier while simultaneously working in restaurants. While is school and still racing, he decided to switch focus over to cooking. He went to culinary school and ended up working at Arrows in Ogunquit, ME for 15 years. He then moved on to Earth at Hidden Pond in Kennebunkport, ME and worked there for 5 years. Later, he and his wife and 4 other partners opened Walkers Maine in Cape Neddick, ME.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting (With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram:@walkersmaine
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Michael and Siobhán Sindoni are the owners of Wayside Tavern, located in Portland, Maine. Michael and Siobhán met while working in a restaurant in D.C. They eventually got married and worked together in the restaurant scene in Dallas before moving to Portland, Maine. They continued to work in restaurants while settling in Portland before opening Wayside Tavern in 2021.
Check out these interviews as mentioned in today's episode:
- Episode 1008 with Ed Doherty on Apple or Spotify
- Episode 1015 with Matt Poepsel on Apple or Spotify
- Episode 1032 with Ed Doherty and Al Lucas on Apple or Spotify
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Today's guest recommends:
- Squarespace
- Resy
- Toast
Contact the guest:
- Instagram: @waysidetavern
- Email: info@waysidetavernmaine.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Gregg Sessler is the Chef/Owner of Oddfellows Tavern in South Berwick, Maine. This is Gregg's 2nd time on the show. His first episode was number 06, way back in the beginning of Restaurant Unstoppable. Back then, Gregg owned Cava in Portsmouth, NH, an elevated dining experience. In 2020, Gregg opened Oddfellows Tavern, an 80+ seat restaurant with wood-fire pizza. Gregg officially left Cava in 2023 and now focuses solely on Oddfellows.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @chefgreggsessler
- Instagram: @odd.fellowstavern
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Brett Wintersteen is the Chef/Owner of HiFi BURRITOS in Dover, NH. Brett grew up in Rhode Island, working restaurants since he was 15, but went to school at UNH in Durham, NH. He got a job after college at Margarita's, a successful local Mexican chain in the northeast. He then moved on to Dos Amigos. Dos Amigos is a much-loved burrito joint with a handful of locations in New Hampshire. Dos Amigos closed down one of its locations and Brett stepped in with a Dos business partner to continue making high quality mexican meals. What started as Dos Mexican Eats became HiFi BURRITOS, which serves Dover, NH today with a brick and mortar, pop ups, and catering.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Today's guest recommends:
- Clover POS
- Hazlnut
- World Centric
- Foodware To Go
Contact the guest:
- Email: hifiburritos@gmail.com
- Instagram: @hifiburritos
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Emshika Alberini is the Chef/Owner of Chang Thai Cafe and The Catch, both in Littleton, NH. Emshika moved to the US from Thailand in 2000 looking to become a professor, but ended up in corporate America until 2006 when she decided she wanted to open a restaurant. She opened Chang Thai Cafe in 2008 in Littleton, where her then husband and she lived. She has since opened The Catch, also in Littleton, and she has invested in real estate. Emshika makes all her business moves, especially the real estate side of things, with the idea of helping her town and community. Today she owns 2 restaurants and 4 buildings.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website for Chang Thai Cafe: https://changthaicafe.com
- Website for The Catch: https://www.thecatchnh.com
- Instagram: @emshika
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Alex Wight is the owner of Crown Jewel, located on Great Diamond Island off the coast of Portland, Maine. Alex's first job was a busser at age 14. She wanted to work for a food magazine, but entered culinary school instead. She worked for Daniel Boulud at DB Bistro in NYC and then worked in a restaurant in Spain for about a year. She returned to NYC and worked in several high end restaurants for accomplished chefs until 2013 when she started a dinner series in Maine. In 2016, she opened Crown Jewel.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Email: info@crownjewelportalnd.com
- Instagram: https://www.instagram.com/crownjewelportland/
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Emmett Soldati is the Owner of Teatotaller. Emmett was living in London when he realized his hometown, that of Somersworth, NH, deserved some of the luxuries of a place as big and diverse as London. He returned to his hometown and decided, in 2011, to open a tea and coffee shop/cafe. In 2013, his first Teatotaller location opened. After moving the original location a few times, it has settled now in Concord, NH. Less than a year ago, Emmett opened location 2 in Dover, NH.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram business: @teatotaller
- Instagram personal: @emmettsoldati
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Krista Cole is the sole owner of Sur Lie in Portland, ME, and Gather in Yarmouth, ME. She is the co-owner of Catface Cafe in Biddeford, ME. Prior to owning restaurants, Krista had a nursing career. She left that career in 2013 and opened Sur Lie in Portland in 2014. Later on, she took over ownership of Gather, located in Yarmouth, ME. This year she opened Catface Cafe with fellow owner and full-time operator, Tyler VanScoy.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Email: krist@sur-lie.com
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John Burns is the Executive Director of SOS Recovery Community Organization, based in Rochester, NH. John was in executive sales prior to helping start SOS Recovery back in 2016. He started as a volunteer and soon became the Executive Director. John headed the project of opening Fold'd and brought on Mark, previously featured on episode #1134, a few months after opening, back in 2022.
Mark Segal is the GM and Chef at Fold’d Community Diner. Fold’d is, from their website, “a part of SOS Recovery community Organization. Our mission is to bring high quality dining options and workforce opportunities for those in recovery from problematic drug or alcohol use, previously incarcerated, and/or justice involved.” Mark got his start at his father’s 250 seat theater/restaurant in Connecticut. He became the chef and manager there from 1986-1992. He then went on to the C.I.A. in NYC. He worked in high level fine dining restaurants for very notable chefs in NYC and LA and moved up to Portsmouth, NH for his first Executive Chef position at the prestigious One Hundred Club. He then moved on to be a Corporate Chef at the legacy hospitality group Tinios, overseeing the 40 plus year old Galley Hatch and Popovers. Mark then opened his own restaurant, called Gracy in 2020 and closed it in 2023. In 2024, he became the GM and Chef at Fold’d.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- SOS Recovery website: https://sosrco.org/
- Fold'd website: https://folddnh.com
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We are on Youtube: @RestaurantUnstoppable
Mark Segal is the GM and Chef at Fold’d Community Diner. Fold’d is, from their website, “a part of SOS Recovery community Organization. Our mission is to bring high quality dining options and workforce opportunities for those in recovery from problematic drug or alcohol use, previously incarcerated, and/or justice involved.” Mark got his start at his father’s 250 seat theater/restaurant in Connecticut. He became the chef and manager there from 1986-1992. He then went on to the C.I.A. in NYC. He worked in high level fine dining restaurants for very notable chefs in NYC and LA and moved up to Portsmouth, NH for his first Executive Chef position at the prestigious One Hundred Club. He then moved on to be a Corporate Chef at the legacy hospitality group Tinios, overseeing the 40 plus year old Galley Hatch and Popovers. Mark then opened his own restaurant, called Gracy in 2020 and closed it in 2023. In 2024, he became the GM and Chef at Fold’d.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://folddnh.com
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Evan Hennessey is the Chef and Owner of Stages and The Living Room, both located in a gorgeous old mill building in Dover, New Hampshire. Chef Evan was previously on the show for episode 8 and episode 748. Stages serves "Progressive New England cuisine" and is a tasting menu experience. The Living Room opened in 2022 as a cocktail bar in the same building, and has expanded the number of seats for guests. Even has also recently created a new and progressive staging program!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website for Stages: https://www.stages-dining.com/
- Website for The Living Room: https://www.stages-dining.com/thelivingroom
- Instagram: @evanhennessey
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Caitlin McGrath-Levesque is the Co-Founder of Red’s Good Vibes, based in Portsmouth, NH. Red’s Good Vibes is a non-profit food truck providing free meals all over New England. It was established in 2019 by Caitlin and her brother and sister. The organization operates two food trucks and helps establish “community fridges” in several towns throughout New England.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://www.redsgoodvibes.com
- Instagram: redsgoodvibes
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We are on Youtube: @RestaurantUnstoppable
John Bushnell is the Owner and Pub Director at The June Cork Pub in Dover, NH. Until recently, John was working in health and fitness at health clubs. He decided one day to open a British-style pub where soccer fans could come together and watch all the games. In 2018 he began learning all he could about restaurant ownership and management and business ownership. In 2020, he opened The June Cork Pub and is in his 5th year of business.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://thejunecorkpub.com/
- Instagram: @thejunecork
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We are on Youtube: @RestaurantUnstoppable
Anthony Carbone is the Owner of Epicureo Pizza in Newburyport, MA. From 2010-2017 Tony worked as a private chef, taught cooking, and did catering. In 2017 he started his own mobile pizza catering business. Finally, in 2023, he opened Epicureo Pizza in Newburyport. Epicureo is a phone-less, carry-out-only, serve until the food is gone, pizza shop open only Tuesday-Friday.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://www.epicureopizza.com
- Instagram: @epicureopizza
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We are on Youtube: @RestaurantUnstoppable
Lee Frank is the Chef/Owner of Otis and Lee Frank's. This is his second time on the show! He was previously featured on episode 766 when only Otis was open. Now, he has 2 Lee Frank's locations. Otis, a fine dining establishment located in Exeter, NH, is now 8 years old. Lee Frank's is a fast casual burger joint with locations in Wells and South Berwick, Maine. A third location is currently being developed in Exeter!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Email: lee@otisrestaurant.com
- Instagram: @chefleefrank
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We are on Youtube: @RestaurantUnstoppable
Dave Hausman is the Owner of Big Dave's Bagels & Deli in North Conway, New Hampshire. Dave got his start in a deli at the age of 14 while growing up in NYC. He went off to college and worked in a warehouse and as security for concert venues. He then got into wine, working with giants like Drew Nieporent and Thomas Keller. In 1989, he opened a restaurant in Monroe, NY, north of the city. He sold that restaurant in 2006 and moved to New Hampshire where he opened a burrito place that closed soon after. In 2010, he opened Big Dave's, which is open 7 days a week (and very busy) and has a catering division.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Contact the guest:
- Website: https://www.bigdavesbagels.com
- Email: bigdavesbagels@yahoo.com
- Instagram: @big_daves_bagels
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We are on Youtube: @RestaurantUnstoppable
Tony Callendrello is the owner of Vino E Vivo in Exeter, NH. Check out episode #1122 with Tony's Chef/Partner Paul Callahan. Tony worked as a COO in a very successful energy business until he almost retired. Almost. In 2018, in his 60s and having never worked in hospitality, Tony opened Vini E Vivo. It began as a wine bar and quickly became a highly sought after fine dining restaurant. The Vino E Vivo team is currently building out the floor above their restaurant to become a cocktail bar!
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://www.vinoevivo.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Taryn Merrill is the Chef/Owner of Fresh AF Bakeshop in Plaistow, NH. Trayn decided she wanted to bake and decorate cakes when she was just 14 years old. She went off to Johnson & Wales in Providence, RI, and got jobs in various settings until the COVID-19 pandemic when she started baking and selling banana bread out of her house. Business quickly picked up until she opened a 600 square foot location in Kingston, NH. That location eventually did 1 million dollars in revenue operating only 4 days per week. In 2024 she moved the business to its current location, a 2,000 square foot space in Plaistow, NH where employs 10 people and still only operates 4 days per week.
Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://www.freshafbakeshop.com
- Instagram: @freshafbakeshop
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Tim O'Brien is the Chef/Owner of Cornicello in Exeter, NH. Tim was a teacher until 2009 when he started selling home made pasta at farmer's markets. He was successful selling his pasta, so in 2010 he opened his first restaurant in Brunswick, ME. He opened a second location in 2013 and closed his first location a year later. Then, in 2019, he opened Cornicello in Exeter and soon after closed his second Brunswick restaurant. Today, Cornicello is consistently booked 1.5-2 months in advance.
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Contact the guest:
- Website: https://www.ilcornicello.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Jonathan Blakeslee is the Owner of White Heron Tea and Coffee based in Portsmouth, NH. Jonathan was previously on the show for episode 417 back in 2017. Since then, White heron has opened a second location in Eliot, ME, just 10 minutes from Portsmouth, NH.
Today's sponsors:
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Contact the guest:
- Website: https://www.whiteherontea.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Arlin Smith is a Partner at Big Tree Hospitality in Portland, Maine. Arlin was previously a guest on Restaurant Unstoppable back in 2018 for episode 545. Check that episode out to learn about his back story. Big Tree Hospitality currently consists of Eventide, Honey Paw, Big Tree Commissary, Big Tree Catering, and Little Spruce Bakery.
Today's sponsors:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Email Big Tree: info@bigtreehospitality.com
- Email Arlin: arlin@bigtreehospitality.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Chef Paul Callahan is the Executive Chef and a Partner at Vino E Vivo in Exeter, NH. Chef Paul was previously on the show in 2015 for episode 135! Chef Paul left Brine and Ceia in Newburyport, MA, two restaurants he was running, in 2019 because he was feeling burnt out. He then attempted to turn his homestead into a farm-to-table restaurant/kitchen and permaculture. When those plans fell through, he ended up back in kitchens. He eventually landed at Vino E Vivo as Executive Chef. Since starting there in 2019, he has increased revenue 4x.
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Contact the guest:
- Website: https://www.vinoevivo.com/
- Instagram: @vinoevivo_nh
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Gloria Varney is the Chef/owner of Nezinscot Farm in Turner, Maine. Gloria and her husband Gregg bought Nezinscot Farm from Gregg’s parents in 1987. She went to school to learn about comunity health education and soon realized the farm was where she could best carry this out with her community. She started working at the farm in as a fiber artist with fiber producing animals, and since then it has grown to everything from a kitchen to a cafe to a farm store to a classroom for her community.
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Contact the guest:
- Website: https://www.nezinscotfarm.com
- Instagram: @nezinscotfarm
- Email: gloria@nezinscotfarm.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Ari Weinzweig is a Co-Founding Partner at Zingerman's Community of Business. Zingerman's Deli was the first business opened by Ari and his business partner, back in 1982. Today there are 9 locations under various concepts today, as well as wholesale online and in-store. Ari is also the author of 4 books, covering building a great business, leadership, managing ourselves, and the power of beliefs in business. He recently released a new pamphlet all about Dignity. Today, we will be discussing his thesis and thoughts on Dignity. This is Ari's 3rd time on the show!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Contact the guest:
- Website: https://www.zingermans.com
- Get the books HERE!
- Email: ari@zingermans.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Lisa Schultz is a Partner at Zingerman’s Roadhouse in Ann Arbor, MI. Lisa started working in restaurants throughout high school and returned to them after college. She worked as a server in a high end seafood restaurant in Ann Arbor before landing a job as a server at Zingerman’s Roadhouse in 2004 in her mid-20s. After five years there she became a manager in 2009 and is now a Partner. Zingerman’s started in 1982 as a deli and now consists of 9 brick and mortar locations across various concepts.
Lisa's recommended tools/services from today's episode:
- Meez: Culinary solutions - For chefs, by chefs.
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- On the web: https://www.zingermansroadhouse.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Ron Macklin is the CVO of Macklin Connection, which focuses on professional development and connection, and he is the author of Everyone is Afraid: A Fable of Fear, Friendship, and Flourishing, as well as the host of The Story in Your Head podcast. In this episode, Ron will present the 7 steps to becoming a better connector.
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Email: ron@macklinconnection.com
- Website: https://www.macklinconnection.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Jon Schlegel is the Founder of Snooze A.M. Eatery and Attimo Wine. Jon Schlegel started in restaurants at the age of 14 and later went on to earn a business degree in hospitality from University of Denver. He worked for the best operators in fine dining until he got the idea for Snooze A.M. Eatery in 2001 and wrote up his business plan. He didn't secure funding and open his first Snooze location in 2006. He quickly scaled the concept and hired his first CEO in 2012. Today, there are 71 Snooze locations in 9 states. Attimo Wine opened in 2020.
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Contact the guest:
- Snooze A.M. Eatery website: https://www.snoozeeatery.com/
- Attimo Wine website: https://www.attimowine.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Sean Neves, David Chon, and Scott Gardner are Partners at Water Witch, Bar Nohm, and Remora, all in Salt Lake City, UT. Sean and Scott started working together in 2012 and a plan to open a bar soon began to form. In 2016, they opened Water Witch, located next door to Nohm, owned and operated by David Chon. They all decided to join forces and become partners in both businesses and opened up Bar Nohm in 2023. In 2022, they bought an old dive bar which they are turning into Remora.
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Contact the guest:
- Website: https://waterwitchbar.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
John Platt is the Co-Owner and Chef at Midway Mercantile in Midway, Utah. John started cooking as a child but grew up to be a principle at a boarding school. While holding that job, he began cooking for students in dorms, and found he really enjoyed it. In his late 30s, he switched careers and started working at his favorite restaurant in Seattle as a waiter and bartender. He soon became manager and opened his first restaurant in 2000, which lasted until 2017. He then moved to Midway, Utah and bought a 2nd gen restaurant space, converted and remodeled it, and opened Midway Mercantile.
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- On the web: https://www.midwaymercantile.com/
- Email: john@midwaymercantile.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Erika Esparza and Carly Young are the Co-CEOs of Yogurt Mill. Erika's parents met in 1978 and 6 years later, in 1984, they opened their first Yogurt Mill location in the Modesto, CA area. They then opened their second location in 1989, with a third following in 1993. In 2004, location 4 appeared. In 2009, Erika officially joined the family business. Since then, the company has opened a commissary kitchen where they make products for wholesale/packaged goods sales, and they have begun operating 2 food trucks. Their goal is to open at least 7-8 locations within California.
Favorite success quote/mantra: "Our purpose is to inspire happiness in everything we do."
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @yogurtmillfroyo
- Website: https://yogurtmill.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Carmen Toledo is the Front of House Operations Manager and 1 of 4 Co-Owners of Toledo's Mexican Restaurant in Fresno, CA. Carmen's father, Sam Toledo, immigrated to the US in the 1970s from Mexico. He started working in restaurants and eventually helped open a Mexican restaurant that he helped quickly scale to 3 locations. When he was denied equity in that business, he left to open his own restaurant, Toledo's, in 1991. Carmen is Sam's second child and she began working at the family restaurant when she was 13. She left to work at Starbuck's and gain knowledge and experience from a large, efficient franchise and returned, along with her brother, to work full time in Toledo's around 2008. There are currently 2 Toledo's locations with a third location currently being built out. The Toledo's goal is 10 restaurants in 10 years.
Favorite success quote/mantra: "If the plan isn't working, change the plan but not the goal."
In this episode we will discuss:
- Scaling
- Leadership
- Partnerships
- Labor
- The MASSIVE benefits of Restaurant Systems Pro!
- Tech stack
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @toledosmexicanrestaurant
- Website: https://toledosmexicanrestaurant.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Meredith Sandland is the CEO of Empower Delivery and the co-author of 2 books, Delivering The Digital Restaurant: Your Roadmap To The Future Of Food , and Delivering The Digital Restaurant: The Path to Digital Maturity, both co-authored with Carl Osbourne. Prior to co-authoring those books, Meredith spent two decades in consulting, corporate strategy, and restaurant development. After Building 1,000+ restaurants the Chief Development Officer at Yum! Brands’ Taco Bell, Meredith observed that the on-demand economy was starting to affect restaurants. Meredith joined ghost kitchen start-up, Kitchen United as employee #4 to create their business model, raise initial capital, and serve as the public face of the Google Venture-backed disruptor.
Meredith previously joined Restaurant Unstoppable for episode 842!
Favorite success quote/mantra: "Be intentional."
In this episode we will discuss:
- Tech stack
- Delivery
- Ghost kitchens and virtual brands
- Dynamic pricing
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- On the web: https://www.empower.delivery
- LinkedIn: https://www.linkedin.com/in/meredith-sandland/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Angelo Sosa is Chef/Owner of Kembara and Tia Carmen. Angelo Sosa fell in love with food and cooking at the age of 9 when he would visit his aunt "tia" Carmen's house with his large family in Connecticut. Angelo started to be intentional about becoming a chef at age 18. He went to culinary school and worked for many famed chefs until his first ownership venture in NYC in 2012. He eventually left that partnership and restaurant to travelled the world learning cooking in other countries and doing consulting. He cooked in Asia and in France and returned to NYC and opened another restaurant. He was also at this time a contestant on Top Chef (3 times!). He now lives in San Diego where he is opening 2 more locations, on top of his 4 current ownership ventures.
Favorite success quote/mantra: "All things are possible if you believe."
In this episode we will discuss:
- Culinary school
- Fine dining
- Competative collaboratuve culture
- Psrtnerships
- Travel
- Restaurant exit strategies
- Leadership
- Culture
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @chefangelososa
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Susan Abbott is the CEO and Founder of Know My Menu. Know My Menu is a brand new tool developed by Susan with a "Mission: To provide an easy-to-use tool for restaurants to manage their menus while providing transparency to their patrons," and a "Vision: More people dining with confidence and ease knowing their menu choices, where the food comes from and ways their choices can support their lifestyle." Susan has worked in tech and IT since the 90's. She has done everything from technical trainer to designing databases and systems. In her 20's, she became a global IT leader at 3D Systems, the founders of stereolithography (3D printing technology) and then transitioned into consulting. She became interested in developing this software when she was diagnosed with a health condition that requires her to eat in a restrictive way, even when out at restaurants.
Favorite success quote/mantra: "It's about how you show up." & "Avoid placing a value judgement on something."
In this episode we will discuss:
- Tech
- Food allergies and restrictions
- Menu engineering
- Menu user experience
- Social media
- AND MORE!
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Email: run@knowmymenu.com
- Use this link! https://staging.knowmymenu.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Nick Sakagami is the author of "Sushi Master: An Expert Guide to Sourcing, Making, and Enjoying Sushi at Home" and the Owner of NNPR, INC. His company, NNPR, INC. is a seafood importer/exporter, marketer, branding consultant, and wholesaler. He mostly focuses on aquaculture and seafood businesses trying to move their food overseas, from the North America to Asia and back, as well as to and from Europe. Nick became a Sushi Master in the early 2000's and is currently the only Sushi Master outside of Japan. He released his book in 2023.
Favorite success quote/mantra: "Leading the way."
In this episode we will discuss:
- Advertising
- Fish, fisheries, fish farming, fishing
- Sales
- Sustainability
- Wholesale
- Importing/exporting food (fish, in this case)
- AND MORE!
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Email: nick@nnprinc.co
- Instagram: @nick_sakahami
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Chadwick Corcoran is the Owner of Two Doughs Pizza Co. in Los Angeles, CA. Chadwick was raised in the restaurant industry through his mother's two restaurants that she owned while he was growing up. He got into real estate after he graduated college and did primarily that from 2009-2014. He then began cooking pizzas catering with no brick and mortar around 2015. He hit the road and did catering events and pop ups starting around 2016 and then, in 2022, he opened his first restaurant, called Two Doughs Pizza Co.
Favorite success quote/mantra: "Leadership by service, find excellence in the mundane."
In this episode we will discuss:
- Real estate
- Branding
- Marketing
- Catering
- Pop ups
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @twodoughs
- Website: https://twodoughs.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Jessica and Davin Waite are the Co-Owners and Co-Founders of Wrench and Rodent and The Plot in Los Angeles, CA. Davin was previously on the show for episode 679 when The Plot was just being built, back in 2019.
In the mid-'90s after being hired at Ichiban in Santa Barbara, CA, Davin Waite made the decision to drop out of college and chase his new-found passion; food. After a few years of being mentored by local legend, Chef Hiro, Waite made the move to San Diego where he weaseled his way into the kitchen of Cafe Japengo where he further refined his skills. Six years later Waite opened his first business, The Fish Joint (which later rebranded as Pickled Ginger Catering & Events) which was followed by Wrench and Rodent Seabasstropub, and The Whet Noodle all located in Oceanside, CA.
Jessica Waite focused on nutrition in school and was training to become a physician when she realized she did not want to be a part of the modern healthcare system. She transitioned to focus on business and got her MBA in that verticle. She met Davin while working in one of his restaurants and they pivoted to open Wrench and Rodent in 2013 and The Plot in 2019. Jessica focuses on FOH, design, and accounting/numbers while Davin is a chef, primarily focused on menu and BOH. There are currently 3 Plot locations.
Favorite success quote/mantra: Jessica: "They didn't say it was going to be easy, they said it was going to be worth in." Davin: "The future is unwritten."
In this episode we will discuss:
- Fundraising
- First time restaurant owner
- Working with your spouse
- Branding
- Marketing
- Veganism
- Burnout
- Sustainability
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @_jmwaite @davinwaite @theplotrestaurant
- Website: https://theplotrestaurant.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Andy Hooper is the CEO and Co-Founder of Hart House in Los Angeles. Hart House was co-founded by visionary and actor/comedian Kevin Hart with the purpose of delivering a better-for-you, quick-service, totally-vegan restaurant. Andy got his start in the industry at 15 washing dishes. He went to school for marine biology and decided to switch focus to business instead. After graduating, he worked for Burger King corporate starting in 2001. When he left, his title was Senior Director of HR at the BK HQ. He moved on to Cafe Rio in 2011 as their Chief People Officer and that brand scaled to 3x their restaurants while Andy was there. In 2018 he moved on to AND Pizza and in 2022 joined the Hart house founding team. There are currently 4 Hart House locations in LA.
Favorite success quote/mantra: "Set very specific targets, be intentional about what you do, measure it, and then look back and ask, 'did it work?'"
In this episode we will discuss:
- Scaling
- Scaling culture
- Training
- Labor/turnover
- AND MORE!
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @myharthouse
- Website: https://www.myharthouse.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Andy Kadin is the Owner of Bub and Grandma's, a bakery, restaurant, and wholesaler in Los Angeles, CA. Bub and Grandma's started in 2015 out of Andy's house. Andy was getting frustrated with his career in advertising, and so in 2016 he opened up the Bub and Grandma's bakery. He built up his wholesale accounts to over 170 and in 2022 the brand opened its first restaurant.
Favorite success quote/mantra: "Brutal honesty for yourself and outward."
In this episode we will discuss:
- Marketing
- Opening a restaurant
- Owning/starting a bakery
- Wholesale
- Communcation and training
- Profit sharing
- AND MORE!
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @bubandgrandmabread
- Website: https://bubandgrandmas.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Tadeh Ghazalian is the Co-Owner of Dialog Cafe in West Hollywood, CA. Tadeh was born in Rome, grew up in Ottowa, ON, and moved to Los Angeles at the end of high school in 2006. He got an MA in accounting and became a CPA in corporate America from 2013-2016 when he finally joined his family business, Dialog Cafe, in 2016. Since joining the business full-time, Tadeh has greatly improved operations and profits, and plans to have a 2nd and 3rd location open by mid-2025!
Favorite success quote/mantra: "There are good ideas and better ideas. There are no bad ideas."
In this episode we will discuss:
- Buying an existing restaurant
- Numbers!
- High quality at affordable prices
- Building a coffee program
- Automation
- Email marketing
- Tech stack
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @dialogcafe
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Troy Hooper is the Founder and CEO of Kiwi Restaurant Partners and the CEO of Hot Palette America. With 30 years of hospitality management in luxury and casual dining, Troy brings a breadth of knowledge and diverse experience to KRP. Troy has built new concepts, redesigned and rebranded existing restaurants and hotels, and improved upon well-established venues throughout the U.S. for iconic brands such as Hilton Corporate properties, Sheraton, TPC Golf Clubs, as well as luxury Caribbean resorts, and exclusive private memberships clubs. A business and operations specialist, Troy has a proven track record of aggressive top and bottom-line growth while attracting and training top talent and creating robust cultures that deliver world-class service. This is Troy's third time on the show, most recently featured on episode 879 in 2022. Troy also now has a podcast called The Pineapple Perspective.
Favorite success quote/mantra: "First seek to understand, then seek to be understood."
In this episode we will discuss:
- Robotics
- Pod models
- Consulting
- Online marketing
- Tech stack
- Asian restaurant markets and models
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- LinkedIn: https://www.linkedin.com/in/jtroyhooper/
- The Pineapple Perspective podcast!
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
John Gakuru is the Brand Marketing Specialist at Coruscent Co., as well as the CEO and Founder. John got his start as a bar tender at the age of 18 in London. He began his bar career at T.G.I. Friday's and moved on to cruise ships. He then worked for LAB in London and soon left to travel the world and establish alcohol brands internationally. Coruscent Co. today is a global drinks and hospitality agency focused on crafting brands around spirits and specializing in the markets of Canada, Mexico, the U.S., the Carribean, and Australia.
Favorite success quote/mantra: "I never lose; I either win or learn." & "Feedback is a gift."
In this episode we will discuss:
- Partnerships
- Professionalism
- Bar culture
- Bar management
- Bar tending
- AND MORE!
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @johnniesworld
- Facebook: https://www.facebook.com/johnniesworld
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Michael Ungaro is the Co-Owner and CEO of San Pedro Fish Market in LA, and Co-Owner of Kings of Fish. Michael's family started San Pedro Fish Market in the 1950s out of a 200-square-foot space. The business has survived through 3 generations and is today still run by family. The restaurant side of the business arrived in the 1970s in response to the rise of fast food joints. Michael left the family business in the 90s to attend college and work in banks and insurance. He returned in the early 2000s. Today there are 3 San Pedro Fish Market locations. Kings of Fish is a series premiering on Amazon Prime about the family business.
Favorite success quote/mantra: "If you don't know where you're going, any road will get you there."
In this episode we will discuss:
- Family business
- Closing a restaurant
- E.O.S.
- Marketing
- Tech stack
- AND MORE!
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Kings of Fish: https://www.kingsoffishtv.com
- San Pedro Fish Market: https://www.sanpedrofish.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Alex Koons is the Co-Owner of Purgatory Pizza, the Founder of Hot Tongue Pizza, and the host of the Pie 2 Pie Podcast. Alex moved to LA in the early 2000s to become a musician and record producer. After doing that for a few years, he got a job at Purgatory Pizza and went from delivery driver to manager in just a short while. He eventually purchased equity in the business and is Co-Owner today. He also a few years later opened up Hot Tongue Pizza and stepped away during the pandemic. He has since re-entered his restaurants to focus on creating the best possible culture for his employees and guests. Alex is also the host of Pie 2 Pie Podcast!
Favorite success quote/mantra: "Don't assume anything."
In this episode we will discuss:
- Partnerships
- Operations
- Culture
- Opening a restaurant
- Tech stack
- Social media
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Andrew Simmons is the Founder of Pizza Roboto, AskLucille, and Mamma Ramona's Pizzeria, all based in the San Diego area. Mamma Ramona's Pizzeria focuses on modernizing operations and integrating robotics and automation" and has been in business 2020. AskLucille is "AI driven dispatch" for delivery which "empowers drivers with 100% earnings, free gas, and transparent operations" and was founded by Andrew in 2024.
Favorite success quote/mantra: "Do what you love and the money will follow...eventually."
In this episode we will discuss:
- Franchising
- Buying an existing restaurant
- Partnerships
- App development
- Robotics
- Automation
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- LinkedIn: https://www.linkedin.com/in/pizzarobot/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Shawn Walchef is the owner of Cali BBQ, a BBQ restaurant in San Diego, as well as Cali BBQ Media, his production company. The first Cali BBQ restaurant opened in 2008 and the brand has since expanded to include 2 locations in sports stadiums, catering, ghost kitchens, and podcasts, as well as professional video content. Shawn believes in "digital hospitality" which is a conceot we will explore in this episode.
Favorite success quote/mantra: "Stay curious, get involced, ask for help."
In this episode we will discuss:
- Ghost kitchens
- Opening a location
- Closing a location
- Branding
- Marketing
- AI integration
- Tech stack
- AND MORE!
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @shawnpwalchef OR @calibbq OR @calibbqmedia
- Website: https://calibbq.media
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Fred Langley is the CEO of Restaurant Systems Pro. This is Fred's third time on the show, most recently he joined us in May of 2023.
Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He worked his way up the ranks and became a restaurateur, opening his first restaurant at the age of 27. He opened his second restaurant only 4 years later. Fred joined Restaurant Systems Pro, formerly known as The Restaurant Expert, in 2004, and became the company's CEO in 2006.
Check out all these incredibly usful demos and videos featuring RSP features...
Restaurant Budgeting Sytems YOU NEED
Restaurant Costing Systems YOU NEED
Restaurant Purchasing Systems YOU NEED
Restaurant Labor Systems YOU NEED
How to Create the BEST RESTAURANT SYSTEMS
Favorite success quote/mantra: "Serve them well."
In this episode we will discuss:
- Credit card processing
- Restaurant software and tech
- The future AND present of RSP
- AND MORE!
Today's sponsors:
DashTrack: Dashtrack is an award-winning restaurant websites with unmatched 24/7 support. Effortless updates, AI-powered SEO, and commission-free ordering. Schedule your free site consultation today!
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Contact RSP here: srve.com\unstoppable
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Christin Marvin is a podcast host, author, and creator of Solutions by Christin, a consultancy business she founded in 2022. Christin was a Managing Partner at Bonanno Concepts in Denver from 2007-2012. She served as a Regional Manager at Snooze A.M. Eatery in Denver from 2012-2019. She now serves as a Hospitality Catalyst for her restaurant consultancy business, Solutions by Christin. She is also the host of No Hesitation, a restaurant industry podcast, and she is currently working on a book.
Favorite success quote/mantra: "Slow down to speed up."
In this episode we will discuss:
- Fine dining
- Opening a restaurant
- Systems
- Checklists
- Scaling
- Partner hardships
- Tech stack
- Leadership
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Email: christinlmarvin@gmail.com
- Website: https://www.solutionsbychristin.me/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Jordan Hudgens is the Founder and CTO of DashTrack. DashTrack is a restaurant and bar website & app platform. The service has been around for 7 years and in this episode we will discuss all that it has to offer and how/why it was developed.
Favorite success quote/mantra: "Just because something is hard, doesn't mean it's impossible."
In this episode we will discuss:
- SEO
- Restaurant-specific website design
- AI implementations
- Marketing
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://dashtrack.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Donals Burns is an author, speaker, coach, podcast host, and consultant. He was previously featured on Restaurant Unstoppable for episodes 63 and 265. He is the author of four books; Your Restaurant Sucks (2017), Your Restaurant Still Sucks (2019), Your Restaurant Culture Sucks (2022), and Savage Restaurant Success (2024). He has a new book releasing this year, called Ingredients.
Favorite success quote/mantra: "You can have everything you want in life, you just have to help others get what they want." AND "If everything seems to be going fine, you're just not going fast enough."
In this episode we will discuss:
- Process
- People
- Promotion
- Personal Growth
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://www.therestaurantcoach.com/
- Email: donald@therestaurantcoach.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Aaron DeFeo is the Owner/Operator of Little Rituals, along with past guest (episode 1090) Ross Simon. Aaron also owns his own consulting company, Solid Sipping, and he a partner in Arizona Cocktail Weekend. He also owns Stable, which is a juice alternative for making cocktails.
Favorite success quote/mantra: "Act with purpose."
In this episode we will discuss:
- Tech stack
- Partnerships
- Cocktail culture
- Fundrasing
- The importance of contracts with ownership
- Opening hardships
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @docdefeo
- Solid Sipping: https://www.solidsipping.com/
- Arizona Cocktail Weekend: https://arizonacocktailweekend.com/
- Little Rituals: https://littleritualsbar.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Mandy Heflin and Hogan Jamison are Co-Owners of Chula Seafood, based in Phoenix, AZ. Mandy moved from Seattle to Phoenix when she was 18 and missed the seafood culture from her hometown. Her husband's (and co-owner of Chula) family operated a sustainable fishing boat out of San Diego, and so they decided to bring an incredible seafood market and restaurant to Phoenix. They sold seafood in Phoenix from 2014 until 2016 when they opened the first Chula Seafood location, and in 2019 they opened a second. Hogan has been in the restaurant industry for over 25 years, 12 of which were with Fox Restaurant Concepts. He joined Chula during the very first opening and has been with them since. The third Chula location opened in 2022.
Favorite success quote/mantra: Mandy... "Start with kindness." Hogan... "Growth mindset."
In this episode we will discuss:
- Sustainable seafood
- Marketing
- Educating your employees and customers best practices
- Scaling and opening
- Training and orientation best practices
- Tech stack
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @chula_seafood
- Website: https://www.chulaseafood.com/
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Ross Simon Tanya Gagnon is the Principle and Creative Director of Miss Details, based in Phoenix, AZ. Tanya got her degree in design and got her start in the design industry with big companies like Disney, Starbucks, and California Pizza Company. She created her own branding/design company, Miss Details, 20 years ago after moving from large companies to weddings and events, and now focusing primarliy on businesses of varying sizes.
Work with Miss Details, Tanya Gagnon - Enter promotional code Unstoppable20 to save 20% at checkout!
Favorite success quote/mantra: "Details matter, work hard, be kind."
In this episode we will discuss:
- The 5 steps to building an UNSTOPPABLE brand!
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- On the web: https://missdetails.com
- Email: tanya@missdetails.com
- Instagram: @missdetails
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Ross Simon is the Owner of Drink Better Cocktails, Little Rituals, and Bitter & Twisted Cocktail Parlour all in Phoenix, AZ. Ross is from Scotland but really found his groove in the bar/cocktail world when he began managing a 3-story bar in London, called The Old Crown. He left that establishment to work and learn at the best bar he could find: LAB BAR in London. He worked there from 199-2005 and then moved to America, establishing himself in Phoenix, and looked to open his own bar. He opened his first location, Bitter & Twisted Cocktail Parlour in 2014 and Little Rituals 5 years later.
Favorite success quote/mantra: "Moving in a direction with intention."
In this episode we will discuss:
- Cocktails
- Wholesale
- Raising funds
- Investors
- Consumers
- Food cost
- Awards culture
- Cancel culture
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- On the web: https://drinkbettercocktails.com
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Jonathan Buford is the Co-Founder and CEO of Arizona Wilderness Brewing Co. in Phoenix, AZ. Jonathan moved to Phoenix in 2002 at the age of 19. When the brewery industry blew up, he decided to learn how to brew and opened a brewery. Once his brewery opened and was succesful, he realized the food had to be just as good as the beer. He and his team made that happen, and today there are 3 locations with a fourth currently under construction.
Favorite success quote/mantra: "Restaurateurs should learn the difference between enthusiasm and passion. Passion will kill, burn, and hurt. Enthusiasm will uolift, embolden, and create a clear pathway."
In this episode we will discuss:
- Breweries
- Branding
- Sustainability
- Culture vs. Profit
- Sobriety
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website: https://azwbeer.com/
- Instagram: @azwilderness
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Mat Snapp is the Executive VP of Operations at Barter & Shake in Phoenix. Mat began his career in the restaurant industry as a teenager delivering pizzas. Later, Mat went to school for writing and became a professional writer/copywriter. He soon found himself leaving his writing career to work with Sam Fox Restaurant Concepts where, starting in 2004, he helped the organization open 95 restaurants. He left that company in 2021 and began his journey with Barter & Shake. Barter & Shake has over 90 cocktails on its menu.
Favorite success quote/mantra: "Amateurs practice until they get it right. Professionals practice until they can't get it wrong."
In this episode we will discuss:
- Operations
- Mentors
- Cocktails
- Cocktail menu engineering
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Instagram: @matsnapp
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
David DeLorenzo is the CEO and Owner of Bar and Restaurant Insurance. David DeLorenzo specializes in bar and restaurant insurance, but he is also a speaker, author, coach, as well as host of a mastermind and more than one charity organization. On top of all this, he has been an owner of 13 restaurants in his career.
Favorite success quote/mantra: "There is no tomorrow."
In this episode we will discuss:
- Marketing
- Insurance
- Tech stack
- Imposter syndrom
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- I Am The DeLo website: I am the Delo - Speaking | Coaching | Connecting
- Instagram: @iamthedelo
- Bar and Restaurant Insurance website: Bar and Restaurant Insurance
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
John Banquil is the CEO and President of Ling and Louie's Asian Bar and Grill, based in Arizona. John started in the restaurant industry at 16 as a host. At a young age, he found himself as a F.O.H. manager in upscale, fine dining restaurants. In 2018, he bought Ling and Louie's, which today consists of 3 brands and 7 locations in 4 states.
Favorite success quote/mantra: "Leadership is a role you grow into gradually no matter how long you've been in the role. In the short term, you are as good as your intensity, in the long term you are only as good as your consistency, and in between intewnsity and consistency lives clarity and persistence."
In this episode we will discuss:
- Consistency
- Franchising
- Leadership
- Culture
- FOH
- Menu engineering
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Email: jbanquil@lingandlouies.com
- Instagram: @restaurantdad
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Lauren Bailey is the CEO and Co-Founder of Upward Projects, based out of Phoenix, AZ. Lauren knew she wanted to be a restaurateur while mixing a drink at a bar on Martha's Vineyard in her early 20's. She got a job at PF Chang's when that concept had only 2 locations. She then returned to her hometown of Phoenix and began working in fine dining restaurants, and she even worked with Sam Fox Restaurant Concepts. She finally opened her first restaurant, Postino, with her business partner Craig Demarco. Today Upward Projects has 32 restaurants in 10 cities across 5 states with 1,900 employees. The company hit 100 million dollars in sales last year.
Favorite success quote/mantra: "The brain works really well at talking you out of things, so you need to talk yourself into things."
In this episode we will discuss:
- Entrepreneurialism
- Opening restaurants
- Scaling
- FOH
- Business coaches
- Partnerships
- Raising capital
- AND MORE!
Today's sponsors:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
- Website:https://upwardprojects.com/
- Instagram: @laurenbailylb
Thanks for listening! Rate the podcast, subscribe, and share!
We are on Youtube: @RestaurantUnstoppable
Regan Jasper is a former Partner with Fox Restaurant Concepts and he is currently a Partner with Corbett's, in Tucson, AZ. Jasper saw great success working for and with Sam Fox Restaurant Concepts. Today, he is a Partner at Corbett's in Tucson, AZ.
Favorite success quote/mantra: * "You lead or you follow or you just get out of the way."
In this episode we will discuss:
- Fine dining
- Poaching
- Hotel restaurants
- Culture
- Operations
- Opening restaurants
- AND MORE!
Today's sponsor:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
Website: https://corbettstucson.com
Thanks for listening!
Nathan Ares is the Owner of Ares Collective Restaurant Group based in Tucson, AZ. Nathan Ares was featured on Restaurant Unstoppable episode 681, mostly for his work with his restaurant, Prep and Pastry, in Tucson, AZ. Today, the Ares Collective is the creator/owner of 7 concepts in and around Tucson.
Favorite success quote/mantra: * "Hospitality is a big word made up of small, little actions."
In this episode we will discuss:
- Scaling
- Social media
- Partners
- Cost of goods
- Menu engineering
- Hiring
- Unions
- Drive ups
- AND MORE!
Today's sponsor:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
Website: https://www.prepandpastry.com
Thanks for listening!
Alex McEntire is a the owner, founder, and Chief Donut Officer at Chin Up Donuts, based in Scottsdale, AZ. Alex McEntire worked as a barista in high school and did some catering work in college, but she left the restaurant industry after school when she joind Amazon. While working there, she started making donuts at home as a hobby. In 2019, she went all-in on creating a donut business back in her home state of Arizona. In November of 2020 she opened her first brick and mortar donut shop after many successful popups. Today, there are 2 Chin Up Donuts locations in AZ.
Favorite success quote/mantra: * "Every day above ground is a good day."
In this episode we will discuss:
- Working at/for Amazon
- Providing opportunities to staff
- Scaling
- Popups
- Raiding money
- AND MORE!
Today's sponsor:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
Instagram: @chinupdonuts
Thanks for listening!
Tony Christofellis is the co-founder of Salad and Go and the co-founder of Angie's Food Concepts, all based in Phoenix, AZ. Tony grew up in the restaurant industry with many of his family members owning restaurants. In 2011, he got the idea for Salad and Go, and in 2013 it opened. The purpose of Salad and Go was to make organic food more affordable and drive-through friendly. Eventually Salad and Go received private equity and the other partners wanted to take the concept in another direction, so they parted ways. Tony then opened Angie's Food Concepts, which seeks to make luxury foods affordable to everyone. There are currently three concepts under the Angie's brand.
Favorite success quote/mantra: * "Get some!"
In this episode we will discuss:
- Scaling
- Vertical integration
- Food cost
- Private equity
- Real estate and construction
- AND MORE!
Today's sponsor:
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
National Council for Mental Health and Wellbeing - Create healthier, more engaged employees with Mental Health First Aid at Work for Restaurants. This training teaches employees how to recognize and respond to signs and symptoms of mental health or substance use challenges. It’s trusted by leading companies, offers flexible training options to adapt to the often- unpredictable restaurant and food services environments, and it’s developed and delivered by experts. Visit MentalHealthFirstAid.org/Restaurants to learn more OR use this link: CLICK HERE
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
Website: https://www.angiesfoodconcepts.com
Thanks for listening!
David Conn is a Partner at 4Top Hospitality. David Conn began working FOH in restaurants during college to earn good, quick money. David truly grew as a restaurant professional, though, while working with Amerigo, an Italian concept under the 4Top Hospitality umbrella. Tpday, David is a partner with 4Top Hospitality and there are currently 6 concepts in and around Jackson, MS in the 4Top family of restaurants.
Favorite success quote/mantra: * "Excellence is simplicity."
In this episode we will discuss:
- FOH
- Partners
- Opening a restaurant
- Buffets
- Credit card processors
- ESOPs
Today's sponsor:
Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.comis the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/ and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact the guest:
Email: david.conn@amerigo.net
Thanks for listening!
John Currence is the Executive Chef and Owner of City Grocery Restaurant Group, HQ'd in Oxford, MS. John opened his first restaurant, City Grocery, at 26 in 1992. John later opened Big Bad Breakfast which has scaled to 22 locations today. The company has its sights currently set on 50 locations nationwide.
Favorite success quote/mantra: * “Everything is everybody’s job all the time.” * “Don’t your own press.” * “Never forget that it’s your people that give you the ability to make the living that you do.
In this episode we will discuss:
- Partners
- Labor markets
- Cooking
- Leadership
- Scaling
- Tech stack
- Values and how to instill them in your crew
- Minimum wage conversations
Today's sponsor:
MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email John at john@citygrocery.com
Thanks for listening!
Vishwesh Bhatt is the Co-Owner and Executive Chef at Snackbar, located in Oxford, MS. Vishwesh immigrated to the US from India and in college, he studied biology. It wasn't until he worked at a restaurant that he decided to become a chef, then went to culinary school in Miami. He worked in the City Grocery family of restaurants, which includes Snackbar (opened in 2009), until he took over as head chef and become part owner around 2017.
Favorite success quote/mantra: * "Respect."
In this episode we will discuss:
- Culinary school
- Partners
- Respect
- Equity
- Opening and closing restaurants
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @kissmybhatt1
His website
Thanks for listening!
Jeff Good is the owner and President of Mangia Bene (and 2 other restaurants) in the Jackson, MS area. Jeff started in the industry as a teen, and also at that time he met his business partner in high school. After college, Jeff went into sales. He left that industry and decided to open a restaurant with his childhood friend, who is a chef. In order to convince investors to invest, he held dinners out of his home. Today, he owns 3 restaurants in the Jackson, MS area.
Favorite success quote/mantra: * "I ask God to help me do the right thing."
In this episode we will discuss:
- Raising money/talking to banks
- Work/life balance
- Market
- Partnerships
- Infrastructure
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.comis the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/ and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Thanks for listening!
Charles Morgan considers himself simply a "restaurant guy" from Atlanta. Charles started in the restaurant business in Gulf coast Florida in 1979. Today he owns approximately 12 restaurants all over the Florida panhandle and the surrounding areas.
Favorite success quote/mantra: * "Common sense in an uncommon degree is what the world calls wisdom."
In this episode we will discuss:
- Expanding
- Restaurants in the 70s/80s/90s
- Commercial fishing and restaurants
- Profit sharing
- Labor markets
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.comis the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/ and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Thanks for listening!
Fares Kargar is the Owner of Delbar Restaurant and Bibi Eatery in Atlanta, Georgia. Fares was born in Iran and grew up there until he was 18 when he moved to the US. Once in Atlanta, he went to school for hospitality management and while in school, he began working in restaurants. Once he graduated, he moved on to work in many restaurants, including Waffle House, until he landed at Rumi's Kitchen where he quickly became a GM. Finally, in 2020, he opened his first restaurant, Delbar. Today, there are 4 Delbar locations.
Favorite success quote/mantra: * "This too shall pass."
In this episode we will discuss:
- Expanding
- Real estate
- Fast casual
- Tech stack
- Reviews
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @delbaratl
Thanks for listening!
Doug Turbush is the Chef & Owner of Seed Kitchen and Bar in Atlanta, GA. Doug started in the business as a 15 year old washing dishes. He went to school for hotel managment and went to the C.I.A. after that. His goal was to open his own restaurant by his early 30s. He lived and cooked in Thailand and lived and cooked in Atlanta until at 39 he opened Seed Kitchen and Bar in Atlanta in 2011. In 2013 he opened Stem Wine Bar next to Seed, and in 2016 he opened another restaurant which then closed in 2024.
Favorite success quote/mantra: * "Make it nice or make it twice."
In this episode we will discuss:
- Culinary school
- Hotel management school
- Unpaid culinary internships
- Getting as loan to open your restaurant
- Opening a restaurant
- Closing a restaurant
- EOS
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @eatatseed
Thanks for listening!
Jen Hidinger-Kendrick is the Founder of Giving Kitchen. Jen and her late husband, Ryan, started a supper club in Atlanta around 2012. The supper club was incredibly successful and finally, four years later, they opened Staplehouse together. Staplehouse was also a great success. However, before the restaurant opened, Ryan was disgnosed with cancer and passed away in 2014. Jen sold her share of the restaurant to her partners and started Giving Kitchen, a nonprofit with this mission: "to provide emergency assitance to food service workers through financial support and a network of community resources."
Favorite success quote/mantra: * "Anything longlasting or worthwhile takes time and complete surrender."
In this episode we will discuss:
- Supper clubs
- Opening a restaurant
- Partners
- Selling a restaurant/concept
- Dealing with tragedy
- Nonprofits
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagrsm: @jenhidingerkendrick OR @givingkitchen
Thanks for listening!
Damian Otero is the CEO of Rreal Tacos and Miguel Hernandez is the company's COO. Damian and Rreal Tacos were previously on the show for episode 945 back in 2022. At that time, Rreal Tacos was opening their third location. Today there are 8 locations with more on the way. They are based in Atlanta, GA.
Favorite success quote/mantra: * "Create an opportunity biug enough for everybody to get a piece of the action."
In this episode we will discuss:
- Negotiating leases
- Real estate and restaurants
- Growth/expansion
- Sharing equity with employees
- Marketing
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagrsm: @rrealtacos or @damianceo
Thanks for listening!
Corrie and Shuai Wang are the co-owners of Super Happy Fun Time Group which operates Jackrabbit Filly and King BBQ in Charleston, SC. Shuai is a Chinese immigrant who grew up in NYC. There he met Corrie while working in restaurants. Corrie is from upstate NY and is also an author. They moved to Charleston together in 2014 and soon after started a foodtruck and popups to test their culinary concepts. Jackrabbirt Filly opened in 2019 with King BBQ opening in November of 2023.
Favorite success quote/mantra: * Shuai: "You have yet to experience your best days." * Corrie: "Like attracts like."
In this episode we will discuss:
- Time management
- Foodtrucks
- extreme stress and burnout in the industry
- Numbers!
- Culture and staffing
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: hello@eatkingbbq.com OR hello@jackrabbitfilly.com
Thanks for listening!
Bret Oliverio is the Owner of Sup Dogs, based in Greenville, NC. Bret began his post-school career as a radio broadcaster. His brother started Sup Dogs back in 2008 but tragically passed away a few years later. That's when, in 2012, Bret took over the restaurant and continues to own it today. Now, there are two Sup Dogs locations, plus a distillery and a cocktail bar.
Favorite success quote/mantra: * "If you let up, you lose."
In this episode we will discuss:
- Marketing
- Leaving another industry for restaurants
- Get an accountant
- Profit-first
- Menu engineering
- Verticle integration
- Social media
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @supdogs
Thanks for listening!
Sother Teague is the "Creative Drunk." He is the Founder of Sother Hospitality, Beverage Director at Amor y Amargo, Cohost of the Speakeasy Podcast, author of "I'm Just Here For The Drinks", and most importantly, a bar tender.
Favorite success quote/mantra: * "If you're the smartest guy in the room, you're in the wrong room."
In this episode we will discuss:
- Partnerships
- Theater of hospitality
- Lawyers
- Popups
- Bars/bartending
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @creativedrunk
Thanks for listening!
Kate Holowchik is the chef/owner of Lionheart Confections. Kate grew up baking with her family and began baking in corporate kitchens, such as Panera Bread, during college. After going from kitchen to kitchen, from FOH to baking in BOH, she eventually started Lionheart Confections, a baking popup based in New Hampshire, in 2020.
Favorite success quote/mantra: * "Lead with a kind heart and live unapologetically."
In this episode we will discuss:
- Mentors
- Popups
- Toxic kitchens
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @lionheartconfections
Thanks for listening!
Matt Berry, Vinny Marino, and Dante Marino are the Co-Owners of Deadproof Pizza Co in New Hampshire. DeadProof Pizza Co is a mobile pizza vendor based in Manchester, NH. Chef Matt Berry created the concept and sought Dante and Vinny for help with marketing. They are all now co-owners of the wildely popular concept.
Favorite success quote/mantra: * "If you're scared, do it scared."
In this episode we will discuss:
- Pop-ups
- Marketing
- Pizza
- Finding the balance
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @deadproofpizzaco
Thanks for listening!
Irene Li is the co-owner of Mei Mei Dumplings in Boston, MA. Irene grew up in Boston in a Chinese-American family where food was always paramount. She realized her love for cooking while attending Cornell. She and her brother and sister opened Mei Mei Street Kitchen, a food truck, in 2012. In 2018, Irene bought out her co-owner siblings in order to take full control of the business and take it in a new direction, a direction dedicated to identifying and addressing food injustice. She soon realized that dumplings were the most popular item on the menu, and doubled down on that item. Today she sells dumplings wholesale and at farmer's markets, and holds cooking classes. She is also an advocate for policy change regarding restaurants and food injustice within Boston and the Commonwealth.
Favorite success quote/mantra: * “Generosity and the abundance mindset. We can share things because it’s not pie.”
In this episode we will discuss:
- Food injustice
- Food trucks
- Creating educational cooking classes
- NUMBERS!
- Wholesale
- Selling your product at farmer's markets
- Open book management
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Wensite: https://meimeidumplings.com
PrepShift website: prepshift.co
Thanks for listening!
Peter Minich is the Owner/CEO of Fresh City Kitchen based in Boston, MA. Peter got his start in the industry at the age of 16 and eventually made his way to Vail, CO to ski and work in kitchens after school. He worked in restaurants there and soon found himself at the Culinary Institute of America. He worked in many fine establishments all over the country until he became the VP at Fresh City in 2010. He bought the company in 2014 and has been the CEO ever since. Today, Fresh City Kitchen is primarily an office catering company.
Favorite success quote/mantra: * "Mise en place."
In this episode we will discuss:
- Numbers!
- Culture
- Culinary school
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: pete@freshcitykitchen.com
Thanks for listening!
Edison Yee is the President/Partner of Bean Restaurant Group headquartered in Springfield, MA. Edison Yee's father opened a restaurant in Massachusetts 5 decades ago which operated until 2018. Edison started working in his dad's restaurant at the age of 10, back in the 1970s. In 1990, Edison took over the family business and today serves as President. In 2002, the family opened their second concept, and another followed in 2006. Today, Bean restaurant Group operates 16 restaurants.
Favorite success quote/mantra: * "Mise en place."
In this episode we will discuss:
- Family business
- Putting on a show, an experience for the guest
- Specials on the menu
- 450 plus seating
- EOS!
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website!
Email: edison@beanrg.com
Thanks for listening!
Dan Haggerty is the co-owner of Industry East and Stashbox in Manchester, New Hampshire. Dan got his start in the industry as a dishwasher in an upscale Italian restaurant in Massachusetts. He moved up to prep cook and hated it. He asked if he could be put on FOH and that's when he fell in love with the restaurant industry. After taking many jobs both in the industry and outside of it, he eventually started a "traveling mixology" business which turned into a brick and mortar restaurant (Industry East) in 2020. Stashbox opened soon after that. The future is bright for this NH restaurateur!
Favorite success quote/mantra: * "Only show up if you really want to be here."
In this episode we will discuss:
- Bars
- Liquor licences
- Catering
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @indusrty.east.bar and @stashboxnh
Thanks for listening!
Justin Alpert is the owner of 42 Architecture based in Boston, MA. Justin grew up just outside Boston and enjoyed going to restaurants as a kid with his family. He became an architect after school and designed spaces in the realms of medical and residential. He soon realized he did not enjoy the cut-throat, profit-driven mindset of the firms he worked for and decided to start his own firm focusing only on restaurants. 42 Architecture opened in 2020 and is growing today.
Favorite success quote/mantra: * "Support those that support others."
In this episode we will discuss:
- The essential SEVEN things to know before hiring an architect!
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @justin42arch
Thanks for listening!
Eric Cacciatore, Founder and Host of Restaurant Unstoppable is joined by Jared Parisi, RU's editor, and Callen Meola, RU's Community Manager, to discuss the future of Restaurant Unstoppable and share some very exciting announcements!
Join the NEW Restaurant Unstoppable Network Facebook group!
Show notes… Favorite success quote/mantra: * Eric: "Ain't nothing to it but to do it." * Callen: "Do the next right thing." * Jared: "Darkness is difficult and pathfinders are few."
In this episode we will discuss:
- The very exciting future of RU!
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Join the NEW Restaurant Unstoppable Network Facebook group!
Eric's email: eric@restaurantunstoppable.com
Jared's email: jaredp@restaurantunstoppable.com
Callen's email: callen@restaurantunstoppable.com
Thanks for listening!
David Lombardo is co-owner, CEO, and president of Lombardo's Hospitality Group. David is a fourth generation owner of the Lombardo's brand of restaurants and event spaces. His grandfather, Sal, turned the old Lombardo's into a supermarket and event space. Today, Lombardo's consists of several concepts, including catering, nightclubs, event spaces, restaurants, and wholesale. Before joining the family business officially, David attended UVM and worked at and became the Assistant General Manager at Legal Seafoods.
Check out episode 1023 with Matt Lombardo as mentioned in today's episode!
Check out episode 1032 with Ed Doherty and Al Lucas from Predictive Index as mentioned in today's episode!
Favorite success quote/mantra: * "If you take care of your guests like your family, they're going to take care of your success."
Today's sponsor: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: david@offthevinecatering.com
Instagram: @lombardoshospitalitygroup
Chris Yonker is the Founder of The Center for Conscious Living and Fulfillment, a coaching/consulting business that primarily focuses on succession in businesses. Chris was born and raised in the midwest and grew up to work in sales. He worked for 3M in sales and eventually transitioned into a leadership/strategy position. He worked there for 25 years and during that time, about ten years ago, he started his business, The Center for Conscious Living and Fulfillment. He has been full time with his business for 5 years now. He also hosts a podcast! Check it out below...
Check out Chris Yonker's podcast, The Secret Thoughts of CEOs
Favorite success quote/mantra: * "It's not so much to be busy; so, too, are the ants. The question is, what are you busy about?"
In this episode we will discuss:
- Succession
- Success - what is it to you?
- Personal development
- Missions statements
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: chrisyonker.com
Chris' podcast: The Secret Thoughts of CEOs
Thanks for listening!
Greg Kahn is the owner of Gregorio's Trattoria in VA and MD. Greg started out in sales after school and quickly realized he would be happier owning a restaurant. He sought a mentor and learned all it took in his mentor's restaurant. Soon after, around 2008, he bought one of his mentor's stores and in 2013 turned it into the first Gregorio's Trattoria. Also in 2013 he opened the second Gregorio's. During the COVID-19 pandemic, he opened location three and is currently building out location four.
Favorite success quote/mantra: * "Provide a delightful guest experience by showing how much we care."
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: gregory@gregoriostrattoria.com
Thanks for listening!
Matt Bernabe is the Owner of Urban Hot Dog and Fat Frank's. Matt got his start as a very young entrepreneur, always feeling he had the entrepreneurial spirit. He got his first real job in the restaurant industry at Chic-Fil-A where he went from new employee to GM in just a year. He was then part of the opening team (just him and the owner, basically) of Urban Hot Dog in 2012 in Albuquerque, NM. He purchased the restaurant from the original owner in 2014 after attending business school. Fat Frank's opened in the basement of the Urban Hot Dog location and a second Urban Hot Dog opened along with a second food truck.
Check out Restaurant Success by the Numbers by Roger Fields as mentioned in today's episode!
Favorite success quote/mantra: * "A high tide rises all ships."
In this episode we will discuss:
- Nepotism
- Numbers/KPI's
- Food trucks
- Catering
- Expansion
- Tech stacks - Popmenu, Meez, Toast, Restaurant Systems Pro, etc.
Today's sponsor: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: matt@urbanhotdogcompany.com
Instagram: @urbanhotdogcompany
Danny Azzarello and Alan Frei are the co-founders of CRACK'D Kitchen and Coffee. Both guests grew up in restaurants and learned the fundamentals from working in profitable and system-heavy chains. They met while working together and decided to open CRACK'D in 2019. Today there are 5 locations, along with retail and secondary concepts.
Favorite success quote/mantra: * "Whatever it takes."
In this episode we will discuss:
- Training and checklists
- Franchising
- Work ethic
- Food trucks and food carts
Today's sponsor: MarginEdge: Boost your efficiency and profitability without adding labor costs. MarginEdge is a complete restaurant management software that allows you to seamlessly manage all aspects of your business from one central location. Track food costs in real time, make inventory faster and less tedious, easily cost out your recipes, and get a daily P&L so you always know where you stand. See how it works at marginedge.com/unstopabble.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
dannya@crackdkitchen.com
Instagram: @crackdkitchen
Paula Haines is the CEO of Freedom a la Cart. Paula Haines graduated college with a degree in marketing. Freedom a la Cart is a nonprofit that empowers women of Ohio who are survivors of sex trafficking and exploitation. The cafe and catering business gives these women workforce skills and training. The organization started in 2009, the social enterprise started in 2011, and Paula joined in 2013. Freedom a la Cart started as a food cart in 2011 and in 2021 opened their first cafe. They have plans to open more in the near future!
Favorite success quote/mantra: * "Many people will come to Freedom a la Cart because of the mission, but how you build a business is by creating repeat customers and being exceptional."
In this episode we will discuss:
- Marketing
- Enabling vs. Empowering employees
- Culture
- Business models
- Non-profits
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Email: paula@freedomalacart.org
Thanks for listening!
Joe Pine II is the author of The Experience Economy: Competing For Customer Time, Attention, and Money and Co-Founder of Strategic Horizons LLP. Joe Pine began programming computers in the 7th grade. He worked at IBM for 13 years and moved up to management and strategic roles within that company. Since the he has been a consultant, coach, expert and author on the topics discussed today.
Favorite success quote/mantra: * "Go beyond goods and services to staging experiences and guiding transformations for each one of your individual customers."
In this episode with Joe Pine, we will discuss:
- What is the Experience Economy?
Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Chech out the Strategic Horizons website
Thanks for listening!
Nick Kosevich is the CEO and Co-Owner of Earl Giles and Beverage Director at Mr. Paul's Supper Club. Nick started in the restaurant business in 2001 at the Minneapolis restaurant Palomino, where he learned a lot. He learned even more and found a groove at Town Talk Diner, owned by previous guest Tim Niver, where he also worked with previous guest Tommy Begnaud. He started Bitter Cube in 2009, a bitters company, and started Earl Giles 7 years ago. He dabbles in writing, podcasting, consulting, restaurant ownership, distillery ownership, and much more. He is a man of many talents!
Check out episode 1050 with Tommy Begnaud as mentioned in today's episode!
Check out episode 1052 with Tim Niver as mentioned in today's episode!
Favorite success quote/mantra: * "Pressure is a privilege."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: nick@earlgiles.com
Instagram: @nickkosevich
Thanks for listening!
Tim Niver is the owner of Saint Dinette, Mucci's, Mucci's Frozen, and the host of the Niver Niver Land Podcast. Tim's first job in the industry was with McDonald's at the age of 15. After college, in 1992, he lived in Spain for 10.5 months before returning home and working in some of the best restaurants in Las Vegas, Colorado, and NYC. He opened his first restaurant in Minneapolis, called Town Talk Diner. He opened Saint Dinette in 2015 and Mucci's soon after, in 2016, followed by Mucci's Frozen.
Favorite success quote/mantra: * "Don't stop the money."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://www.saintdinette.com
Thanks for listening!
Ryan Bowlds is the Senior Director o Product Innovation at Restaurant Technologies, Inc.RTI is a current sponsor for Restaurant Unstoppable. What exactly is RTI?
- Delivery: Cooking oil delivery is one component of our Total Oil Management solution. As a Total Oil Management customer, you’re able to better control your oil. Our equipment is installed so we’re able to deliver and pump in bulk cooking oil to your business. Think outside the JIB and modernize your restaurant with oil tanks that we fill for you, so you never end up with too much or too little oil.
- Bulk Oil Tanks: Our automated cooking oil management solution removes the inconvenience of messy rendering tanks, as well as unreliable JIB delivery and storage. Instead, we conveniently provide storage for fresh and used oil in our clean, custom tanks. Total Oil Management takes a weight off your shoulders and provides a safer, more efficient solution to one of the hardest jobs in the kitchen.
- Filtration and Monitoring: With oil filtration and monitoring capabilities, you can prevent problems, maximize oil life and achieve better cost management.
- Removal and Recycling: Disposing of cooking oil is a dreaded task that is riddled with risk and deflates morale. According to the Burn Foundation, nearly 12,000 reported burns occur every year among restaurant employees, the highest number of any employment sector. Our automated solution reduces that risk and takes the burden off you and your staff.
Favorite success quote/mantra: * "Control the kitchen chaos."
Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: RTI website: rti-inc.com
Tommy Begnaud is the Chef/Owner of Mr. Paul's Supper Club. Tommy Begnaud is from St. Paul and got his first real job in a restaurant washing dishes at the age of 13. He was a bartender in college and when he left school, he worked in his family business for about 5 years. He then realized he wanted to open a restaurant. He went off to culinary school and spent the next 10 or so years working in some great and not-so-great restaurants until he opened Mr. Paul's Supper Club in 2022 in Minneapolis.
Favorite success quote/mantra: * "If people are going to spend their hard-earned money, let's make sure they have a good fucking time."
Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @cheftommybegnaud
Thanks for listening!
Peter Campell is the Chef and Owner of Red Wagon Pizza Co. in Minneapolis. Peter started making pizzas at the age of 2 with his grandfather. He grew up working in kitchens and continued to do so through college. After a long time working with banks and in the world of real estate, he started making pizzas on Friday nights for friends and family. He started his business in 2012, doing pop ups in farmers’ markets. In 2014, he opened his brick and mortal restaurant, Red Wagon Pizza Co.
Success quote/mantra:
- "Don't fear failure."
Today's sponsors: Owner.com, One Degree Coaching, Restaurant Systems Pro, and Tater Kegs
Contact info:
- Instagram: @redwagonpizza
Timirie Shibley is the Co-Owner and Co-Creator (along with her husband, Patrick) of Doo-Dah Diner in Wichita, KS. Timbre has been a foodie since the age of 2. She worked in sales and customer service for many years until she and her husband met in their mid-40s. A few years later, in 2012, they bought a restaurant on Craigslist that was once a Chinese food restaurant, and opened Doo-Dah Diner with about 10,000 dollars. Doo-Dah Diner has been going ever since (11 years and counting!).
Check out episode 1036 with Adam Guild as mentioned in today's episode!
Check out Owner.com as highly recommended in today's episode!
Favorite success quote/mantra: * "We reserve the right to get smarter."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: timirie@doodahdiner.com
Thanks for listening!
Sam Fore is the chef and Owner of Tuk Tuk Sri Lankan Bites and Tuk Tuk Snack Shop. Sam went to school for marketing and studied consumer behavior. She did web design for Boston restaurants, including those owned by past guest Jamie Bissonnette, before moving to Lexington,KY. There she began cooking Sri Lankan food (she is first-generation Sri Lankan). She hosted brunches for about six months around 2016 in her home on Sundays and hit a max attendance of 44. This became unsustainable, but she enjoyed it. She started doing pop ups in bars and became very popular. She eventually began doing pop ups all over the country and has gotten into recipe development. She just opened her first brick and mortar about 2 months prior to this podcast recording!
Check out episode 744 with Jamie Bissonnette as mentioned in today's episode!
Check out episode 1031 with Chef Nok as mentioned in today's episode!
Favorite success quote/mantra: * "Work hard and be nice to people."
Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Johnny Zela is a the COO of Condado Tacos and an employee since DAY ONE! Johnny began his restaurant career in 1995 as a 15 y/o dishwasher in his hometown of Chicago. After high school he joined the US Navy and was a ship's accountant for 4 years before getting out and going to work in bars and restaurants in Chicago. He bought a restaurant there and sold it after 5 years of running it profitably. He then moved to Columbus and applied as a bartender at Condado Tacos before the first location had even opened. Within a year, he was the restaurant's Director of Operations and today he serves as the COO.
Check out episode 1045 with Chris Artinian as mentioned in today's episode!
Check out episode 1044 with Sangeeta Lakhani as mentioned in today's episode!
Check out episode 1026 with Adriel Lubarksy as mentioned in today's episode!
Favorite success quote/mantra: * "Take yourself out of your comfort zone every day. Seek both mental and physical exhaustion so you can be at peace with yourself, but never satisfied."
Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Email: johnny@condadotacos.com
Thanks for listening!
Chris Artinian began selling insurance and investments out of school. He soon realized that career wasn't for him and he landed a job at Morton Steakhouse and the bottom of the restaurant's ladder. He soon climbed up the ranks and became the CEO and President of the Morton Restaurant Group. He moved on from there to Smokey Bones and most recently he became the CEO and President of Condados Tacos. Condados Tacos aims to have over 100 restaurants by 2026.
Favorite success quote/mantra: * "You make a living by what you get, you make a life by what you give."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Instagram: @condadostacos
Thanks for listening!
Sangeeta Lakhani is the Co-Founder and Executive Director at Service! Sangeeta moved to the US from India just before she turned 17. She tried her hand at art school and eventually landed on culinary school. Neither paths were for her at the time. in 1992, at the age of 21, she began working at a pizza place and became co-owner. She operated that restaurant until 2004. In 2004 she opened Bodega in Columbus, OH and operated that restaurant for 10 years. She was the co-founder and chef at The Table from 2013 until 2020. She started Service! very recently as a relief effort for hospitality workers. She serves as the Executive Director.
Favorite success quote/mantra: * "It's never too late to be the person you were meant to be."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Marc Forgione is the Chef/Owner of Peasant, Trattoria on Fifth, and Restaurant Marc Forgione. Chef Marc comes from a family of chefs, most notable his dad, Larry Forgione of An American Place, a very famous restaurant in NYC. When he was young, Marc didn't' necessarily want to be a chef himself. While in college though, he would cook for all is friends and he decided he might be into enough to make it a career. He travelled Europe after school and came back to work in his father's An American Place. He went on to open 4 restaurants for other owners before he was 27 and in 2008 he opened his first restaurant, Restaurant Marc Forgione. Today he three restaurants and he is a partner in another. He recently launched his restaurant group, called Respect Restaurant Group.
Show notes… Favorite success quote/mantra: * "Respect."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Jim Tseleikis is the co-Founder of Cousins Maine Lobster. Jim graduated college in 2008 and went into sales, specializing in medical device sales for about 4 years. While visiting his cousin in LA, the two men conjured up the idea for Cousins Maine Lobster, based on their love for family and lobster back in their home state of Maine. 13 months later, in April of 2012, the first Cousins Maine Lobster food truck opened in LA. They appeared on Shark Tank not long after that, and today they have 62 locations, including restaurants and food trucks, and they're a booming franchise.
Show notes… Favorite success quote/mantra: * "If you're prepared, you have nothing to worry about."
Today's sponsor: Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Ray Villaman is the President and CEO of Tahoe Restaurant Group. Ray got his start in the industry at a young age as a busser, soon moving on to waiter and then bar tender. He eventually took a job after college at California Pizza Kitchen where he assisted the company in impressive expansion. He was then recruited by Boston Chicken (today known as Boston Market and helped that company do the same. He worked for World Wraps in their early stages of expansion until he started his own restaurant group in 2002. Today there are 4 healthy and profitable concepts under the Tahoe Restaurant Group management.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Hire right, train right, treat right."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Matt Abrahams is the author of Think Fast, Talk Smarter: How to Speak Successfully When You're Put on the Spot as well as a speaker and coach, a professor, and a podcast host.
Check out episode 989 with Christine Miles as mentioned in today's episode!
Show notes… Favorite success quote/mantra: * "No matter where you go, there you are."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Dan Dreher is the Co-Owner and Operator of Wally's Pizza Bar, as well as the Co-Owner of FLB Entertainment Center in California. Wally's and FLB Entertainment Center were family businesses and still are. Dan and his siblings Monica and Jeremy and his father are all co-owners. Dan received a business degree in Strategic Management and joined the family business as a bartender in 2003. In 2006 his father retired, leaving the business to him and his siblings. In 2015, Wally's opened and joined FLB Entertainment Center as another thriving Dreher family businesses.
Favorite success quote/mantra: * "Our mission is to afford you the freedom to escape for a moment of happiness."
Today's sponsor: Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: dan@wallyspizzabar.com
Website
Robert Chen is the Founder and CEO of eatmise, currently operating out of and within NYC. Robert graduated from Columbia with a 4.0 and entered the world of Professional Investment. During the 2020 COVID-19 pandemic, he got the idea for eatmise. eatmise is "the first restaurant-to-you delivery service for busy people who want to eat well. Learn more here.
- Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans.
- Subscribe to the Restaurant Unstoppable YouTube Channel
- Join the private Unstoppable Facebook Group
- Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "You can't connect the dots looking forward, you can only connect the dots looking backward."
Today's sponsor: Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: rob@eatmise.com
Anthony Tartaglia is the Co-Founder and CEO of Costa Verde Hospitality. Anthony got his start in the industry at age 13 and basically never left. Hen worked in restaurant and bar management, as well as being a bartender in NYC and Long Island, until 2014 when he opened his first restaurant, Verde Kitchen & Cocktails, at the age of 29. Verde Hospitality has since opened 5 more concepts.
Favorite Success Quote or Mantra: * "Just do it."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Adam Guild is the cofounder and CEO of Owner.com. Owner.com is a software-as-a-service company that provides restaurants with everything they need to succeed online, and drive traffic into their stores. The company currently has over 1,000 restaurants using its services.
Show notes… Favorite success quote/mantra: * "Do or do not; there is no try."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Owner.com
Jamie Greer is the Interim CEO at Sticky's The Finger Joint in NYC. Jamie Greer got her start in the culinary world in high school, where she attended a vocational school for culinary arts and restaurant management. She then went on and got a degree in hospitality management at Syracuse. She worked for about a year at Magnolia Bakery in NYC before she landed a job at Sticky's, starting as the Director of Guest Experiences in 2017. Today she holds the Interim CEO role. Sticky's currently has 14 locations with eyes on much greater expansion.
Check out episode 909 with Jonathan Sherman as mentioned in today's episode!
Check out episode 927 with Paul Tuennerman as mentioned in today's episode!
Favorite success quote/mantra: * "We're doin' it, baby!"
Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Instagram: @stickysfingerjoint
Just Salad was co-founded by Nick Kenner and Rob Crespi. They established the company in 2006 with the goal of providing healthy and environmentally friendly fast-food options. Just Salad recently opened their newest location, in Huntington Station, in NYC (there are 75 stores now!).
Show notes… Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: comments@justsalad.com & hr@justsalad.com
Steven Salm is the Founder and CEO of PLANTA. Steven Salm started in the restaurant industry at the age of 18 and he fully embraced the ideas of making people happy and providing off of that. He opened his first restaurant in 2013 at the age of 28 in Toronto, that being The Chase. In 2016, he open his second restaurant, PLANTA, after becoming a devout vegan. Today, there are 13 going on 14 PLANTA locations.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Fortune favors the bold."
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Email: steven@plantahq.com
Al Lucas is a Partner at Defined Hospitality in Philadelphia, PA. Al began his career at Chart House where he began as a dishwasher, leaving the company 21 years later as the Vice President of the East Coast. He then moved on to be the Director of Operations at Stephen Starr's company. He worked for Cozy Cafe and Border House and eventually arrived as a Partner at Defined Hospitality. Al Lucas has played a significant role in the openings of several restaurants throughout his career.
Check out episode 987 with Al Lucas.
Ed Doherty is the Founder of One Degree Coaching. Ed began his career as a teenager on a cooking line. After working in a cafe in Delaware that gained significant notoriety, he decided he wanted to become a famous chef. He worked in many well-known restaurants in the Philadelphia area and eventually became a Managing Partner at The Capital Grille. After opening his first restaurant, he decided to shift to consulting, or as he calls it, “coaching.” That is when One Degree Coaching was created.
Check out episode 1008 with Ed Doherty.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: OneDegree Coaching: Self-awareness is the #1 skill for leaders in the New Era of Work. Self-awareness is also said to be the Peak of emotional intelligence. So How Truly self-aware are you? Cue Ed Doherty, OneDegreeCoaching, and the Predictive Index. The Predictive Index is a Talent Optimization platform that helps leaders understand themselves and others, helping build happy, high-performing teams. Try the Predictive Index Behavior Assessment for free! Head to restaurantunstoppable.com/tryPI to take the PI Behavioral Assessment. Once you take the assessment, Ed Doherty is offering a free 30-minute call to read your results and help you become a better Self-aware leader.
Tater Kegs, because It’s time to serve the Tater your guests deserve! Tater Kegs are shredded potatoes mixed with delicious flavors. All the best parts of a baked potato in the perfect handheld package. From the freezer → to the fryer → to the guest. Serve them in a variety of different ways and in many different applications. Great for dine-in, delivery and to-go. With all the uncertainties in the world today we should be able to be certain that our food always has great flavor, and Tater Kegs provide that comfort in every bite! Request samples at Taterkegs.com.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Predictive Index
Chef Nok is the chef/owner at Kalaya in Philadephia, PA. Chef Nok got her start in the industry as a flight attendant, first in Kuwait and then in Bangkok, where she excelled from 1994 to 2009. There she learned her love for food and hospitality. She also helped operate a jewelry store with a friend and opened an Italian restaurant with her former husband. In 2010, she moved to the U.S. with her current husband and began cooking nonstop until she decided to start a catering business from 2015-2019. During that time she also attended culinary school at FCI in NYC. In 2019 she opened her first Kalaya location and in 2022 she opened her second, both in Philadelphia.
Check out episode 987 with Al Lucas as mentioned in today's episode.
Check out episode 988 with Greg Root as mentioned in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "When Nok is happy, the whole world will be happy."
Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Owner.com is the leading all-in-one platform for restaurant marketing. Owner.com powers everything from SEO-optimized websites, direct online ordering, automated email and text marketing, built-in loyalty programs, zero commission delivery, and branded mobile apps for your restaurant that integrate right into your POS. With Owner.com, there are no contracts, no hidden fees, and nothing to lose. Join thousands of restaurant owners using Owner.com to grow direct online sales, save thousands in third-party fees, and simplify their online presence all-in-one.Book a free demo today at owner.com/unstoppable and see why Owner.com is the #1-rated Restaurant Marketing Software.
Restaurant Technologies the company that helps restaurants, “Control the kitchen chaos.” With RT’s total oil management, you get: Dependable fresh bulk cooking oil delivery; Filtration + oil usage monitoring and reporting; Used cooking oil pick-up, and recycling; And say goodbye to messy, dangerous restaurant rendering tanks-yuck. RT’s end-to-end cooking oils solution helps you manage your used cooking oil storage, collection, and recycling- conveniently, safely, and cleanly- with no upfront costs. Head to www.RTI-inc.com, and let them know the Restaurant Unstoppable Podcast sent you their way.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram...
Personal: @kuhnnok
Business: @kalayaphilly
Website
David Kaplan is the Founder and Co-Owner of both Gin & Luck and Death & Co. Dave fell in love with cocktails at a relatively young age. After school he headed to Las Vegas and worked in a 4,000 person night club and left for NYC soon after. once in New York, he found a Indian restaurant being sold in the East Village and bought it with a partner and turned it into Death & Co. Today there are 4 Death & Co. locations nationwide.
Check out episode 1003 with Mike Paton as mentioned in today's episode.
Check out episode 851 with Rudy Miick as mentioned in today's episode.
Check out episode 1027 with Sean Finter as mentioned in today's episode.
Check out episode 934 with Gino Wickman as mentioned in today's episode (author of Traction).
Check out The Humanized Leader by Mary Pay Knight as mentioned in today's episode!
Show notes… Favorite success quote/mantra: * "I expand in abundance, success, and love everyday, and I inspire others around me to do the same."
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Gin & Luck website
Death & Co website
Email: d.kaplan@ginandluck.com -or- dave@ginandluck.com
Instagram: @dkproprietors
Thanks for listening!
Bo Davis is the Co-Founder and CEO of MarginEdge. Bo Davis studied philosophy as na undergrad and left school to develop Prometheus, an educational software company. He sold the company, joined the Peace Corps., and received two Masters degrees. He Cofounded the conveyor sushi concept Wasabi in 2005 which still operates today. From 2015-2018 he developed MarginEdge, a restaurant management software.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "The unexamined life is not worth living."
Today's sponsor: RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us!
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Bo Davis for joining me for another awesome episode. Until next time!
Yianni Karapanagiotis is the Founder of Kara Restaurant Group. Yianni opened his first restaurant in 2002. Before that, he learned systems, processes, and procedures from working at T.G.I. Friday's. He opened his first restaurant in Cape May, NJ and ten years later, he opened his second. Today, there are 14 restaurants under the Kara Restaurant Group umbrella.
Check out Yianni's Restaurant Punk podcast!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Consistency builds credibility."
Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Sean Finter is the Founder of Barmetrix, CEO + Head Coach at Finter Group, and Owner of the Franklin House. Sean got his start in the industry at 12 where he grew up in Canada. He worked for the Hard Rock Cafe in England and stayed in that city for 6 years. He then became a restaurant coach and worked in Australia for about 10 years. At 27 he opened his first restaurant. Today, he focuses on restaurant coaching.
Favorite success quote/mantra: * "A precursor to a breakthrough is often a break-with."
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Adriel Lubarsky is Director of Sales at GreenPlaces. GreenPlaces helps companies measure their carbon footprint, reduce emissions, go carbon neutral or net zero and promote success to investors, employees, and customers. Adriel has worked in many areas of sustainability, mostly focusing on the financial side of things, developing financial incentives to be more sustainable. His new book will be available in October. Find out more here: https://adriellubarsky.com/
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Sprint to finish."
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Email: adriel@greenplaces.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Adriel Lubarsky for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Prakash Karamchandani is the Co-Founder of Balance Grille in Ohio. Prakash Karamchandani (PK) met his best friend and business partner, HoChan Jang (CJ), in college. Once they graduated and had not much luck finding their dream jobs, they decided to open a restaurant. In 2010, they opened their first restaurant, with PK focusing on finances and building out systems. After their second location, the concept truly took off and became successful. Today, there are 6 Balance locations. One of those locations has an aquaponic farm inside the restaurant where ingredients are grown, harvested, and used on their menu.
Check out episode 1007 with Prakash!
This is a Restaurant Unstoppable Network Q + A live event. JOIN THE NETWORK!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * “I only focus on mistakes when they are repeated.”
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
REPUBLISHED EPISODE: Today we're going to talk about why you need to pay yourself, FIRST! We're also diving into how.
Joining us for the conversation are two of the best qualified: Kasey Anton and Mike Michalowicz.
Mike Michalowicz is the author of Profit First: Transform Your Business From a Cash-Eating Monster to a Money-Making Machine. He's helped thousands of entrepreneurs gain control of their business.
Kasey Anton, founder of Spark Business Consulting, and former restaurateur, and one of the only, if not THE only Certified Profit First Professionals with extensive restaurant owning experience.
check out Kasey Anton's new book: Profit First For Restaurants
Purchase the Profit First for Restaurant Course!
Check out episode 1023 with Matt Lombardo as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Care more than others. Your success is our success."
Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Matt Lombardo is the Chef/Owner of Pink Door Catering & Market in Mashpee, MA. Chef Matt grew up on Cape Cod and got his first job in the industry as a teenager. He moved to Jackson Hole, WY after college and lived there for 5 years, skiing and working in restaurants. While there, he moved from FOH to BOH and never looked back. He eventually moved back to the cape and bought a catering company that was well-liked, but Matt took it to the next level and turned it into the Pink Door Catering of today. Matt and Pink Door Catering were introduced to Restaurant Unstoppable by Kasey Anton of Profit First.
Purchase the Profit First for Restaurant Course!
Check out Radical Candor by Kim Scott as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "P.V.O. - Positive vibes only."
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Jack McGarry is the Founder/Owner/Managing partner at The Dead Rabbit in Manhattan. Jack got his start in a bar in Ireland at the age of 14. He has been a barman ever since. From '06-'09 he worked in the famed The Merchant in Belfast, where he grew the most as a bar professional. He and his team won several awards there, and he eventually realized he needed to take his skills to the states. He opened The Dead Rabbit in NYC in 2012 and he is currently opening/planning to open other locations in major cities across the US.
Show notes…
Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Comparison is the thief of joy."
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Email: jack@thedeadrabbit.com
Thanks for listening!
Chip Klose is a restaurant coach, speaker, and podcast host. Chip began his restaurant career in FOH and management opening some very famous and profitable restaurants in NYC in the 2000s and 2010s. He then transitioned into coaching, public speaking, writing, and he is currently the host of the Restaurant Strategy Podcast.
Show notes… Calls to ACTION!!! * + Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. + Subscribe to the Restaurant Unstoppable YouTube Channel + Join the private Unstoppable Facebook Group + Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "You can get anything in life as long as you help enough other people get what they want."
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Noah Glass is the Founder & CEO of Olo (www.olo.com), the interface between restaurants and the on-demand world. He is an industry visionary whose mobile ordering work pre-dates the iPhone, beginning with text message ordering on feature phones in 2005. His work in the foodservice industry began nearly twenty years ago, serving as a cashier, server, bartender, and delivery driver before founding Olo. Today, over 100 million consumers use the Olo platform to Skip the Line® and have meals delivered from restaurants they love. Olo’s clients include Applebee's, Chili’s, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Shake Shack, sweetgreen, Red Robin, Wingstop, and more.
Show notes… Calls to ACTION!!! * + Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. + Subscribe to the Restaurant Unstoppable YouTube Channel + Join the private Unstoppable Facebook Group + Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Do not stop."
Today's sponsor: RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us!
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Michelle Politano is the Chef/Owner of PiANTA Vegan Restaurant in Providence, RI. Michelle began her career working in the travel industry and was laid off due to COVID in 2020. She then decided to develop her passion for cooking into a business. She opened PiANTA as a ghost kitchen and 10 months later, in 2021, she opened the brick and mortar in Providence.
Show notes… Calls to ACTION!!! * + Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. + Subscribe to the Restaurant Unstoppable YouTube Channel + Join the private Unstoppable Facebook Group + Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Instagram: @piantaveganrestaurant
Thanks for listening!
Ryan Thorman is the Co-Founder and CEO of Bango Bowls. After getting his business degree and working in some impressive companies, such as LinkedIn, Ryan opened Bango Bowls with childhood friend (and past RU guest) James Bonanno. The concept was brand new in their city at the time, and today there are 7 locations with franchising having just begun.
Check out episode 1017 with James Bonanno as mentioned in today's episode!
Favorite success quote/mantra: * "Feedback is the breakfast of champions."
In this episode with Ryan Thorman we will discuss:
- Importance of feedback
- Marketing
- Technology in the kitchen
- The importance of Slack
- Communication
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
James Bonanno is the CEO of Upstream Hospitality Group. James began his hospitality career as a bartender in college. He worked and saved money through his 20s and, in 2011, opened his first bar, The Taproom. He and his partners bought out their investors and opened a second location in 2015. In 2017, they introduced a second concept, Bangobowls. Today, there are 5 Taprooms and 7 Bangobowls. The plan is to have 50 Taprooms and 100 Bangobowls. Impressive!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to James Bonannofor joining me for another awesome episode. Until next time!
Nick Matthews is the CEO and Founder of Mainvest. Nick began his career as a ground level Uber employee in 2011. He spent 6.5 years there working in the ares of marketing and community management. In 2019, he left to start Mainvest, an "investment platform that connects brick & mortar business with investors who care."
- Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans.
- Subscribe to the Restaurant Unstoppable YouTube Channel
- Join the private Unstoppable Facebook Group
- Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Be an owner, not a renter."
In this episode with Nick Matthews we will discuss:
- What is Mainvest, and how can it help you or someone you know.
Today's sponsor: Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Web: https://mainvest.com
Email: support@mainvest.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Nick Matthewsfor joining me for another awesome episode. Until next time!
Matt Poepsel spent time in the Marine Corps. before heading off to college and studying psychology and business. He eventually realized his passion is to "guide other leaders as they climb." Today, Matt is there Vice President at The predictive Index and the author of Expand the Circle: Enlightened Leadership of Our New World of Work
Check out Matt's book, Expand the Circle: Enlightened Leadership of Our New World of Work as mentioned in today's episode.
Favorite success quote/mantra: * "I guide other leaders as they climb."
In this episode with Matt Poepsel we will discuss:
- The Predictive Index!
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to
serving food and beverage operations employees with children. CORE provides financial relief when the
restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural
disaster. To learn more about how CORE helps, and how you and your company can get involved in their
important mission, visit www.COREgives.org.
Contact: Websites: Predictive Index & Matt Poepsel
Thanks for listening!
Husband-and-wife team, James and Johanna Windon, founded Buena Papa (Spanish translation, Good Potato) in 2021 in Raleigh, N.C., after the COVID-19 pandemic forced them to temporarily shut down their cleaning business. Inspired by Johanna’s native country of Colombia, their hope is to bring family, friends and entire communities together to experience new cultures and their celebrated local dishes.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * James: "Ready, shoot, and then aim." * Johanna: "What doesn't kill you makes you stronger."
In this episode with James and Johanna Windon we will discuss:
- Food portioning
- Food halls
- Food trucks
- Costing
- Finding a very unique food concept
- Profit first
- Food waste control
- Franchising
Today's sponsor: Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://www.buenapapa.com/
Instagram: @buenapapfrybar
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to James and Johannafor joining me for another awesome episode. Until next time!
Jon Seelbinder is from the mountains of North Carolina. While growing up, he learned to cook and be a great host and leader through his grandmother. After leaving the Airfare academy, Jon began working in bars. He worked at Rainforest Cafe in Denver and become a bartender for 13 years. He worked for The 95 Group as a Managing Partner for a year in 2010 before opening his first bar, The Architect, in 2012. He opened his second location in 2014. Today, he has a hand in owning and/or operating 6/7 concepts out of three buildings.
Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: jon@thelocalicon.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jon Seelbinderfor joining me for another awesome episode. Until next time!
Gary Crunkleton is the Owner of The Crunkleton, specializing in antique drinks. Gary has been a "barman" since 1992. He is a veteran of the navy and a veteran bar tender. He opened his first location in 2008 with "The Crunkleton" and soon after that, he opened another. Today, he has "has a hand" in 6 different bars and restaurants.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: garycrunkleton@gmail.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Gary Crunkletonfor joining me for another awesome episode. Until next time!
Kevin Barrett and Drew Schenk are the co-owners of Dram and Draught based in and around Raleigh, North Carolina. Drew truly began his restaurant career with Applebees in 1990. he then opened his first restaurant, Remington Grill, in 1992. Kevin has been a "bar man" ever since he became a bartender in a restaurant. After opening a wine shop and selling it to his business partner, he moved to Raleigh, where he met Drew. The pair opened their first Dram and Draught in 2016, with a second appearing in 2018. Today there are seven locations.
Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening!
Wil Brawley is the Co-Founder and Co-Owner of Schedulefly, a scheduling software for restaurants. He is also the author of Restaurant Owners Uncorked and Restaurant Owners Uncorked Part II. He is also the host of the Restaurant Owners Uncorked podcast.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
- Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans.
- Subscribe to the Restaurant Unstoppable YouTube Channel
- Join the private Unstoppable Facebook Group
- Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Schedulefly website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Wil Brawleyfor joining me for another awesome episode. Until next time!
Dave Nitzel is the co-author of Hospitality DNA: Career Journeys with Unprecedented Insights from Industry Award Winners and The Bar Shift: 41 Short Management Lessons You Don't Have to Learn the Hard Way! He left executive roles at Fortune 500 companies about 10 years ago. After looking for the next step in his career, he landed on buying two Barmetrix franchises. Today he owns four. He now focuses on making better leaders.
Dave Domzaski is the owner of Barmetrix Miami and the co-author of The Bar Shift: 41 Short Management Lessons You Don't Have to Learn the Hard Way! and Hospitality DNA: Career Journeys with Unprecedented Insights from Industry Award Winners. Dave began at Barmetrix as the Director of Operations in the Washington D.C. area before becoming the owner of the Barmetrix operation in Miami in 2017. Barmetrix is a small group of passionate people who earn their living by helping restaurants and bars run better/more profitable businesses. They specialize in inventory control, staff training, and management coaching.
BUY THE BOOK -> Hospitality DNA: Career Journeys with Unprecedented Insights from Industry Award Winners
Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Check out connections on the web: DaveandDave.co
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Dave Nitzel and Dave Domzalskifor joining me for another awesome episode. Until next time!
Ed Doherty is the Founder of One Degree Coaching. Ed began his career as a teenager on a cooking line. After working in a cafe in Delaware that gained significant notoriety, he decided he wanted to become a famous chef. He worked in many well-known restaurants in the Philadelphia area and eventually became a Managing Partner at The Capital Grille. After opening his first restaurant, he decided to shift to consulting, or as he calls it, "coaching." That is when One Degree Coaching was created.
Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ed Dohertyfor joining me for another awesome episode. Until next time!
Prakash Karamchandani is the Co-Founder of Balance Grille in Ohio. Prakash Karamchandani (PK) met his best friend and business partner, HoChan Jang (CJ), in college. Once they graduated and had not much luck finding their dream jobs, they decided to open a restaurant. In 2010, they opened their first restaurant, with PK focusing on finances and building out systems. After their second location, the concept truly took off and became successful. Today, there are 6 Blance locations. One of those locations has an aquaponic farm inside the restaurant where ingredients are grown, harvested, and used on their menu.
- Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans.
- Subscribe to the Restaurant Unstoppable YouTube Channel
- Join the private Unstoppable Facebook Group
- Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Prakash Karamchandanifor joining me for another awesome episode. Until next time!
Memphis Garrett is the Founder and CEO of Garrett Hospitality Group. Memphis was a contestant on Big brother in 2009, but before that he was a mixologist. After ending in 2nd place on Big Brother, Memphis moved on to work for SBE for many years and opened many restaurants. He broke off and opened his first restaurant in 2016, Poke House, in South Florida. He has, to this day, been involved in the openings of 55 restaurants throughout his career.
Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @memphisgarrett
Email: memphis@garretthg.com
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Memphis Garrettfor joining me for another awesome episode. Until next time!
Pinky Cole is the CEO and Founder of Slutty Vegan, based in Atlanta, GA. Pinky's first restaurant, Pinky's Jamaican and American Restaurant, operated ion Harlem fir 2 years, but closed down in 2016 after a grease fire. She opened her first Slutty Vegan in 2018 through a food truck. Today, there are 11 Slutty Vegan locations across the nation.
Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all.
RestaurantUnstoppableNetwork.com- Where we pull back the layers of what we’re learning in the field. Restaurant Unstoppable Podcast’s job is to seek out leading restaurateurs, get to the core of what makes them successful, deconstruct how they’re evolving with time, and close the knowledge gap by sharing my findings. But where are we going to unpackage it all?! RestaurantUnstoppableNetwork.com that’s where. When you join the network you’ll get access to past guests, industry experts, and a community of passionate restaurant owners to support and hold you accountable. Click the link or the banner and get your first 30 days on us!
Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Slutty Vegan website here
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Pinky Colefor joining me for another awesome episode. Until next time!
Fred Langley is the CEO of Restaurant Systems Pro. Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He worked his way up the ranks and became a restaurateur, opening his first restaurant at the age of 27. He opened his second restaurant only 4 years later. Fred joined Restaurant Systems Pro, formerly known as The Restaurant Expert, in 2004, and became the company's CEO in 2006.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Check out RSP here
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Fred Langleyfor joining me for another awesome episode. Until next time!
Mike Paton has spent every working day of the last 15 years helping thousands of leaders around the globe run better businesses and live better lives. An EOS Implementer and sought-after speaker, Paton succeeded Gino Wickman and spent five years as EOS Worldwide's Visionary, is the host of the top-rated podcast The EOS Leader, and co-authored two books in the Traction Library - Get A Grip and Process! He's grateful to be living his ideal life - helping others master the timeless disciplines and practical tools of the Entrepreneurial Operating System.
Check out all the EOS books, including Traction, Get a Grip, Rocket Fuel, The EOS Life, What the Heck is EOS, How To Be a Great Boss, and Process!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: EOS Worldwide
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Mike Patonfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Daniel del Parada came to America from Buenos Aires, Argentina when he was 23 years old. He moved to Vail, Colorado and started working in restaurants. He then moved to Minneapolis in 2007 and continued to work in restaurants for prominent chefs. In 2017, he opened his first restaurant, Martina. Today he owns/operates 8 locations in Minneapolis.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://www.martinarestaurant.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Daniel del Pradofor joining me for another awesome episode. Until next time!
Yia Vang is the Chef and Owner of Hilltribe Restaurant Group. Yia Vang immigrated to America with his parents when he was five. He studied PR and communications in college and eventually started cooking for church events. Once he was able to cook and prepare menus from his Hmong heritage, he knew he wanted to be a chef. He started pop ups, a food trailer, food halls, and he even worked with past RU guest Chef Gavin Kasen. Today there are four Hmong Union Kitchen locations and Yia has other concepts as well, such as retail and catering.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @yiavang70 @unionhmongkitchen
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Yia Vangfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Welcome to the 1000th episode of Restaurant Unstoppable! Joseph and Lucille Cacciatore are the awesome parents of RU's host, Eric Cacciatore. Joe and Lucille are from different parts of Boston and moved to New Hampshire in the early 80s. In 1989, they opened Joe's Depot Diner in East Kingston, NH. In 1998, they closed their doors after plans for a new location fell through. This is a story Eric has referenced many times on the show. In this episode, we will hear the story of Eric's parents, and their restaurant, from the owners themselves.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Whatever you do in life, do it with your heart and soul and do it right, and you will be successful." * "Never give up. Keep going."
In this episode with Joseph and Lucille Cacciatore we will discuss:
- The realities of owning a restaurant when education and information on how to do so properly were limited
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Joseph and Lucille Cacciatorefor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Tobie Nidetz is the host of the Restaurant Legends Podcast and a restaurant business consultant. He began in the industry at age 10 in his father's restaurant. He thought he wanted to be in the film and theater industry, but soon transitioning into culinary. He did a high-profile apprenticeship at age 23 and became a consultant for Lettuce Entertain You at age 25. Eventually he opened his first restaurant in Chicago, which closed in 2017. All the while, Tobie has been a busy consultant. In 2018, he began the Restaurant Legends Podcast, which continues today.
Check out this Tipping Comp Worksheet from Tobie (super valuable!):
Tipping Comp Worksheet
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Don't be afraid to change what you're worth."
In this episode with Tobie Nidetz we will discuss:
- Franchises
- Tipping
- The benefits/negatives of restaurant media
- Fine dining
- How to be local and sustainable
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://restaurantlegends.com/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Tobie Nidetzfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Gavin Kaysen is the award-winning chef and founder of Soigné Hospitality Group in Minneapolis known for his nationally renowned restaurants and cafés in the Twin Cities as well as his leadership in the culinary profession. He opened his first restaurant in 2014 and now opens over 5 concepts in various culinary and hospitality verticals.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Man [is the most surprising thing about humanity] because he sacrifices his health in order to make money, then sacrifices his money to recuperate his health, then he is so anxious about the future that he does not enjoy the present; the result being that he does not live in the present or the future, he lives as if he is never going to die, and then he dies never having really lived."
In this episode with Gavin Kaysen we will discuss:
- Culinary school
- Self-auditing
- Fine dining
- Mentors
- The true definition of hospitality
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Discipline
- What is your biggest weakness?
- Ego
- What's one thing you ask or look for when interviewing/growing your team?
- Why?
- What's a current challenge? How are you dealing with it?
- Continuing to manage multiple different partners and businesses at the highest level
- Share one code of conduct or behavior you teach your team.
- Understand the job fully, more awareness and self-auditing
- What is one uncommon standard of service you teach your staff?
- Comp items to guests if they will appreciate it
- What's one book we must read to become a better person or restaurant owner?
- Eleven Rings by Phil Jackson
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- opsi
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Share our successes and failures with each other
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Stay curious
- Allow yourself to fail
- Relish in your success
Contact: Instagram: @gavinkaysen
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Gavin Kaysenfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
David Viana is head chef and partner at Heirloom Restaurant Group in New Jersey. David began his career by attending law school in hopes of becoming an attorney. After 6 months in law school, he left because he was unhappy, and enrolled in culinary school. He worked at many well-established fine dining restaurants and eventually joined Heirloom in 2017. Heirloom now consists of a restaurant and a cooking school simultaneously. Many things about Heirloom are brand new in terms of business models and culture. David was also featured on Top Chef!
Check out episode 371 with Jock O'Sullivan as mentioned in today's episode.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Under-promise and over-deliver."
In this episode with Sam Hart we will discuss:
- Partnerships
- Working in fine-dining
- Alternate payment and tipping models
- Attending and teaching a culinary school
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Identifying good people
- What is your biggest weakness?
- Pride
- What's one thing you ask or look for when interviewing/growing your team?
- Are you capable of passion?
- What's a current challenge? How are you dealing with it?
- Opening a restaurant
- Share one code of conduct or behavior you teach your team.
- Be selfless
- What is one uncommon standard of service you teach your staff?
- A surprise gift for guests
- What's one book we must read to become a better person or restaurant owner?
- Unreasonable Hospitality by Will Guidara
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast
- Resy
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Listening to your team
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be fearless
- Make lots of mistakes
- Learn from your mistakes
Contact: Instagram: @chefdaveviana
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Viana for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Sam Hart is the Chef/Owner of Counter in Charlotte, North Carolina. The first time Sam cooked for others was when he was 21 living in Utah after door-to-door mormons came knocking and looked hungry. He then decided to ditch the advertising industry and go to culinary school at 21. He staged at Alinea in Chicago and worked in many other restaurants in many positions before returning to his home town of Charlotte and opening Counter just two years ago. He has since opened Biblio and is planning his third concept.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "You're always going to have problems in life. The goal is to have better problems today than you had yesterday."
In this episode with Sam Hart we will discuss:
- Pairing music with food
- Advertising
- Culture
- Mental health
- Working at Alinea
- Being "counter" to the rest of the industry
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Storytelling
- What is your biggest weakness?
- Too trusting
- What's one thing you ask or look for when interviewing/growing your team?
- What are your goals? How does Counter play into that?
- What's a current challenge? How are you dealing with it?
- Finding a team to replace my current team (because they are going on to bigger and better things)
- Share one code of conduct or behavior you teach your team.
- You must be willing to give back what you take away
- What is one uncommon standard of service you teach your staff?
- We want to represent every guest, not just the loud and annoying guest
- What's one book we must read to become a better person or restaurant owner?
- Running With Scissors by Augusten Burroughs
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- We avoid Instagram
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Be open and transparent with their staff
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- This life is precious
- Meditate
- Give back
Contact: Instagram: @chefloosley @counterclt @bibliocharlotte
sam@counterclt.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Sam Hart for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Emily Eldh is the Founder and Owner of The Muffin Drop. Emily learned in her teens that she has an autoimmune disease that was worsened by her diet. She then realized how powerful food as medicine can be, and started creating a diet for herself that healed her. She began making planet-based, gluten-free food options, most-famously her homemade muffins, and started to sell them out of her parents home in Connecticut in 2021. The journey started with the hit banana chocolate chip mini muffin and she has since added many more flavors and does pop ups, wholesale, and nation-wide shipping - all this in under 2 years!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "You miss 100% of the shots you don't take."
In this episode with Emily Eldh we will discuss:
- The benefits of learning from YouTube channels
- Glute-free recipes
- Food as therapy and healing
- Marketing on Instagram to start your business
- Social media marketing
- Pop ups
- Whole sale
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Strength
- What is your biggest weakness?
- Over-thinking
- What's one thing you ask or look for when interviewing/growing your team?
- Honesty
- What's a current challenge? How are you dealing with it?
- Making my product shelf-stable
- What is one book you think will make us a better person or restaurant owner?
- The Almanac of Naval Ravikant by Eric Jorgenson
- GET THIS BOOK ON AUDIBLE
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- TikTok
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Make others feel heard
- Create something that creates positivity
- Lead by example and be honesty
Contact: Instagram: @themuffindrop
Website: https://themuffindrop.com/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Emily Eldh for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Carrie Morey is the Founder and CEO of Callie's Hot Little Biscuit. Carrie began her career in sales within the early days of the internet. After baking biscuits to bring to sales meetings, she eventually started baking her own biscuits and selling them online and Callie's Hot Little Biscuit grew from there. She was featured on her own show, called Unwrapped, and started a popular food blog, and has published two books. She has opened 4 brick and mortal locations, and currently operates two in Charleston, having closed the Atlanta and Charlotte locations.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * Personal: "Work hard, play hard." * "Business: "Be a biscuit; rise tall, be harm and buttery on the inside, and be open to anyone's jam."
In this episode with Carrie Morey we will discuss:
- Sales
- Letting people go
- Being featured on TV shows
- The importance of PR
- Opening and closing locations
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Kindness
- What is your biggest weakness?
- Trusting
- What's one thing you ask or look for when interviewing/growing your team?
- Tell me about your integrity
- What's a current challenge? How are you dealing with it?
- Figuring out how to scale
- Share one code of conduct or behavior you teach your team.
- Kindness always
- What is one book you think will make us a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK ON AUDIBLE
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Assembly
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Customer service
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Work hard
- Be kind
- Believe in yourself
Contact: Instagram: @callieshotlittlebiscuit
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Carrie Morey for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Karalee Nielsen Fallert is Founder, Partner, and CEO of All Good Industries, based in Charleston, SC. Karalee opened her first restaurant in 1996 at the age of 19, having dropped out of culinary school to do so. She sold that restaurant and went on to work for P.F. Chang's where she learned about expansion and training, among many other useful skills. She moved to Charleston, SC and eventually opened restaurants such as Taco Boy, Park & Grove, The Bounty Bar, and The Royal American.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Growth is the only evidence of life."
In this episode with Karalee Nielsen Fallert we will discuss:
- Opening restaurants
- Working for big chains and learning from them
- Hiring and managing friends
- Creating an institution
- Why restaurant businesses fail
- Partnerships and operating agreements
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Vision
- What is your biggest weakness?
- All or nothing
- What's one thing you ask or look for when interviewing/growing your team?
- Integrity
- What's a current challenge? How are you dealing with it?
- Surrounding my self with unicorns
- Share one code of conduct or behavior you teach your team.
- Growth-mindedness
- What is one uncommon standard of service you teach your staff?
- Every person you encounter is a guest
- What's one book we must read to become a better person or restaurant owner?
- The Heart of Business by Hubert Joly
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Microsoft Teams
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- We're better together
- Clear is kind
- You become what you believe
Contact: info@allgoodindustries.com
Instagram: @karaleefallert
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Karalee Nielsen Fallert for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Kara Graves is a Senior Partner and the Director of Marketing at Uptown Hospitality group based in Charleston, SC. Kara went to school for PR and marketing and entered the fashion industry in NYC. After only two years, she transitioned into the restaurant/hospitality industry, taking on bartending, managing, and marketing. She began working with Keith Benjamin, Uptwon's co-founder and Director of Operations, in 2012 when they began opening restaurants in Charleston. By 2014 she began working within Uptown's marketing and she became a partner with the business in 2017. The following year she helped open Uptown Social.
Check out episode 985 with Keith Benjamin, Uptown's co-founder and Director of Operations.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "The time is now; don't hit snooze on your life."
In this episode with Kara Graves we will discuss:
- Marketing
- Guerilla marketing
- Social media marketing
- Partnering
- Getting your guest to promote for you
- Building your team around marketing
- Influencer marketing
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Energy
- What is your biggest weakness?
- Time management
- What's one thing you ask or look for when interviewing/growing your team?
- Does this person know about the company? Communications skills.
- What's a current challenge? How are you dealing with it?
- The younger generation doesn't take the job as seriously as they should
- Share one code of conduct or behavior you teach your team.
- Have fun
- What is one uncommon standard of service you teach your staff?
- Buy back policy
- What's one book we must read to become a better person or restaurant owner?
- The Subtle Art of Not Giving a F*ck by Mark Manson
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Beatgig
- LineLeap
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Treating their staff with care
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Bring good energy to any room you walk into
- Have patience
- In order to be a good leader, you have to listen
Contact: Email: kara@uptownhospitality.com
Instagram...
Bodega: @eatdrinkbodega
Uptown Social: @uptownsocialchs
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kara Graves for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Ellen Yin is the co-owner of High Street Hospitality Group in Philadelphia, PA. Ellen began working in kitchens at an early age and worked her way up to line cook. She then transitioned her focus onto FOH. Before she even entered college, she knew she wanted to open a restaurant. She studied business at Penn. State in order to better prepare herself for the restaurant industry. She intentionally left the industry in her early 20s to work in advertising and sales so she could save money and further her education in business through those jobs. In 1997 she opened Fork and soon after, she opened Fork, Etc. which did prepared meals and bakery options in 2004. Today, High Street Hospitality owns 5 concepts.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Keep pushin'"
In this episode with Ellen Yin we will discuss:
- The benefits of diversity in a restaurant
- Business school
- Raising capital
- The importance of a network when launching a restaurant
- Partnerships
- Rebranding your own business
- Tipping
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Stubbornness
- What is your biggest weakness?
- Could be a better listener
- What's one thing you ask or look for when interviewing/growing your team?
- Everybody being on the same page
- What's a current challenge? How are you dealing with it?
- New business model
- Share one code of conduct or behavior you teach your team.
- Support for team members
- What is one book you think will make us a better person or restaurant owner?
- The Culture Code by Daniel Coyle
- Unreasonable Hospitality by Will Guidara
- GET THIS BOOK ON AUDIBLE
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Microsoft Teams
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Take a rest
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Personal accountability
- Giving back
- The importance of family and friends
Contact: Email: careers@highstreethospitality.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ellen Yin for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Amy DePaoli is Director of Marketing at honeygrow. Amy studied marketing at Providence College and has worked for companies like Pet Value and Victory. She worked for an ad agency as well, which she recommends for anyone in a marketing career. Since April of 2022, she has been Director of Marketing for honeygrow, which has grown to 32 locations.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "One team, one dream."
In this episode with Amy DePaoli we will discuss:
- Consumer behavior
- All things marketing
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Drive
- What is your biggest weakness?
- Distractions
- What's one thing you ask or look for when interviewing/growing your team?
- Personality
- What's a current challenge? How are you dealing with it?
- Managing an enormous amount of projects of equal weight
- Share one code of conduct or behavior you teach your team.
- Charity
- What is one uncommon standard of service you teach your staff?
- Treating every guest like an individual
- What's one book we must read to become a better person or restaurant owner?
- Why We Buy by Paco Underhill
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Punchh loyalty program
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Be in the restaurants and experience what your staff experiences
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Work to live, don't live to work
- Never go to bed in an argument
- always let people know how appreciated they are
Contact: Email: adepaoli@honeygrow.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Amy DePaoli for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Christine Miles is a Consultant, Executive Coach, Entrepreneur, and author of What Is It Costing You Not to Listen?: The Power of Understanding to Connect, Influence, Solve & Sell. She is the CEO and founder of EQuipt, and for three decades she has been serving organizations by helping them apply human skills to drive results and build cultures of empathy. Today we will be discussing the book, and also the five keep steps to listening and understanding, known as "The listening Path."
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * Life is meant to be understood backwards, but lived forward."
In this episode with Christine Miles we will discuss:
The Listening Path:
- The Map/The Stops on the Map
- The Compass
- The Flashlight
- The Water Filter
- The Footprints
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @thelisteningguide
On the web: https://equipt-people.com/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Christine Miles for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Greg Root is a partner at Defined Hospitality. Greg started his hospitality career as a teen-aged caddy at a country club in Pennsylvania. Later he attended Indiana University of Pennsylvania where he studied Restaurant and Hotel Management. He graduated in 2000 and, after working in various roles in various restaurants, he was hired as a manager for Starr Restaurants. After 13 years and attaining the role of Director of Restaurants at Starr, Greg opened his own restaurant and has been a Co-Owner of Defined Hospitality ever since.
Check out episode 986 with Al Lucas as mentioned in today's episode!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Don't mess it up."
In this episode with Greg Root we will discuss:
- Partners
- Franchising
- Opening restaurants
- Being a manager
- Lifting up neighborhoods through restaurants
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Go, go, go
- What is your biggest weakness?
- Need to listen more
- What's one thing you ask or look for when interviewing/growing your team?
- What's your aspirations over the next 5 years?
- What's a current challenge? How are you dealing with it?
- Get everything done for our people, more fiscal responsibility
- Share one code of conduct or behavior you teach your team.
- People are the priority
- What is one uncommon standard of service you teach your staff?
- Watching the initial reactions of our guests
- What's one book we must read to become a better person or restaurant owner?
- "Oh, The Places You'll Go!" by Dr. Seuss
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Restaurant 365
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Be a part of the community
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Don't mess it up
- Try to get ahead of it all
- Be proud of what you do
Contact: Email: greg@definedhospitality.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Greg Root for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Al Lucas is a Partner at Defined Hospitality in Philadelphia, PA. Al began his career at Chart House where he began as a dishwasher, leaving the company 21 years later as the Vice President of the East Coast. He then moved on to be the Director of Operations at Stephen Starr's company. He worked for Cozy Cafe and Border House and eventually arrived as a Partner at Defined Hospitality. Al Lucas has played a significant role in the openings of several restaurants throughout his career.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Jet pilots to not use rearview mirrors."
In this episode with Al Lucas we will discuss:
- Discipline
- Hard work and doing the dirty work without complaint
- Opening 21 years with one restaurant company
- Losing or maintaining trust within your organization
- Team building and coaching
- Standardization
- HR
- Open book management
- Partners
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://www.definedhospitality.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Al Lucas for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Thomas M. Sterner is the founder and CEO of The Practicing Mind Institute. As a successful entrepreneur, he is considered an expert in Present Moment Functioning or PMF. He is a popular and in-demand speaker who works with high-performance individuals including, athletes, coaches, industry groups and individuals of all ages freeing them to operate effectively within high-stress situations so that they can break through to new levels of mastery. As an expert Present Moment Functioning Coach, he has brought clarity to thousands regarding how they can achieve their goals with less effort, in the least amount of time while enjoying the process.
Check out The Practicing Mind, Fully Engaged, and It's Just A Thought all written by today's guest!
Check out 1Huddle as mentioned in today's episode!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "I am not my thoughts. Some thoughts I create, but most of my thoughts happen to me unless I'm in charge of the process."
In this episode with Thomas M. Sterner we will discuss:
- How to better your life, improve your discipline, and control your thoughts with Present Moment Functioning (PMF).
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Check out The Practicing Mind, Fully Engaged, and It's Just A Thought all written by today's guest!
Website: https://tomsterner.com/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Thomas M. Sterner for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Keith Benjamin went to Penn State and threw parties for fraternities while also playing lacrosse. He graduated and worked in sports marketing when he started working at a bar in NYC. After a birthright trip to Israel in 2009, he decided to go "all in" on restaurants as a career. He bought in to a restaurant group in 2011 and convinced his partners to open Uptown Social in 2018 in Charleston, 1,500 miles away from their home base. Today, Uptown Hospitality group has 15 locations across three major cities in the US.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Any person's finest hour, the greatest fulfillment to all her or she holds dear, is that moment when that person works their heart out in a good cause and lies exhausted on the field of battle victorious."
In this episode with Keith Benjamin we will discuss:
- Night life business
- The importance of locals
- Bar management and ownership
- The industry's effects on personal relationships
- Mental health
- Marketing
- Events
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Tenacity
- What is your biggest weakness?
- Patience
- What's one thing you ask or look for when interviewing/growing your team?
- Well-rounded
- What's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- Professionalism
- What is one uncommon standard of service you teach your staff?
- Push the buy-back
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- BeatGig
- LineLeap
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Look around
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be kind
- Pay it forward
- Be generous
Contact: Instagram: @kmbenjo
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Keith Benjamin for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Cynthia Wong is the Founder of Life Raft Treats. Cynthia knew she wanted to become a baker at a very young age. She went to culinary school in San Fransisco and then began working as a bread baker there. She then went off to culinary school in France and returned to the states and became a baker in various restaurants across the nation. She worked as a pastry chef in Atlanta for 12 years and moved to Charleston 8 years ago where she worked in her last restaurant. She burned out of the restaurant industry because she didn't appreciate how she was treated and what was unfairly expected of her. She then created Life Raft Treats in 2018 and it has beeb growing ever since. Life Raft Treats has done pop ups, food carts, food trucks, and now it's a full-on wholesaler.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "It's all I got."
In this episode with Cynthia Wong we will discuss:
- Burning out of restaurants
- Starting small
- Chefs stealing credits from their cooks/bakers
- Inventing a unique product
- Being nominated for a James Beard
- Pop ups
- Food trucks
- Wholesale
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- I have a gear that other people don't
- What is your biggest weakness?
- I'm really impatient
- What's one thing you ask or look for when interviewing/growing your team?
- What's your favorite stupid movie?
- What's a current challenge? How are you dealing with it?
- Supply chain and inflation
- Share one code of conduct or behavior you teach your team.
- Don't be a asshole and don't let anyone be an asshole to you
- What is one uncommon standard of service you teach your staff?
- Try our best to accommodate wacky ideas
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be as generous as you can possibly be
- Don't be an asshole
- Don't let anyone be an asshole to you
Contact: Website: https://www.liferafttreats.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Cynthia Wong for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Tia Clark is the Founder of Casual Crabbing with Tia, based in Charleston, SC. Casual Crabbing with Tia is an experience that teaches you the art of crabbing, from throwing a cast net to setting bait and fishing, all on the water's edge. It's for anyone; young or old, skilled or unskilled. Tia is a food and beverage veteran, having started washing dishes at 17 and doing basically every job in a kitchen until in 2017 when she started "Let's Go Crabbing" as an Airbnb Experience. It soon became one of the best and most popular in the world. Today she books the events through her own website and has a full crew.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Work for joy and not money."
In this episode with Tia Clark we will discuss:
- Depression in the restaurant industry
- Building a work "crew" rather than employees
- Making a connection with the ocean
- Substance abuse in the industry
- Being introduced to crabbing
- Getting customers to leave positive reviews
- Charging what your service is worth
- The importance of creating your own website
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://www.casualcrabbingwithtia.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Tia Clark for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Mickey Bakst is the Co-Founder of Ben's Friends. Ben’s Friends is a community of chefs, bartenders, line cooks, servers, sommeliers, host and hostesses, GMs and owners who have found or are seeking sobriety. Their mission: "to offer community, hope and a path forward for those struggling with substance abuse and addiction." Mickey Bakst has been sober since 1982. He began his restaurant career in the early 70's at a restaurant in Newport Beach, CA. In 1974 he bought into the restaurant and was a co-owner from 1974 until his exit in 1982 when he also go sober. After successfully navigating AA and attaining his sobriety, he rejoined the restaurant industry in the fine dining realm. He is "officially" retired now, after serving as the GM at Charleston Grill. He is known as the "unofficial mayor of Charleston" today.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Sobriety is my super power."
In this episode with Mickey Bakst we will discuss:
- Sobriety
- Substance abuse in the industry
- The industry in the 70s and 80s
- Fine dining
- Taking care of your people and your guests at an equal measure
- The future of the industry
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://www.bensfriendshope.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Mickey Bakst for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Scott Shor is the Owner/Managing Partner at Edmund's Oast. Scott moved to Charleston in 2004. He began working at Ted's Butcher block in 2007, which had a small craft beer selection. This is where his fondness for craft beer and spirits really took hold. In 2008, he opened Charleston's Beer Exchange. He opened another locations, called Greenville Beer Exchange in 2010 and later sold it. It is still operational today. Finally, in 2017, he opened Edmun's Oast, which now has two locations including a brewery. Today, Edmund's East Brewing Co. sells its products to 8 states.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "You gotta want it."
In this episode with Scott Shor we will discuss:
- What is hard work?
- How to open a business "wrong"
- Retail
- How to garner investors
- Offering ownership to employees
- Investing in your people
- Private events
- Impact on community
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Willingness to work
- Surround yourself with amazing people
- What is your biggest weakness?
- Unrelenting willingness
- What's one thing you ask or look for when interviewing/growing your team?
- People who are genuine
- What's a current challenge? How are you dealing with it?
- Rising costs of everything
- Share one code of conduct or behavior you teach your team.
- The team puts people first
- What is one uncommon standard of service you teach your staff?
- Underberg - digestive bitter
- What's one book we must read to become a better person or restaurant owner?
- Unreasonable Hospitality by Will Guirdara
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Apple Watch
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Stop and asses what you are doing and why you are doing it
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- You can make anything meaningful and make it matter
- Help people
- Give back
Contact: Email: scott@edmundsoast.com
Instagram: @edmundsoast
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Scott Shor for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
James London is the Chef/Owner of Chubby Fish in Charleston, South Carolina. Chubby Fish is a dock-to-table restaurant where all dishes are sold using fish caught on the day it is served. James decided at the age of 20 to leave drumming in bands behind for a career as a chef and restaurant owner. he attended culinary school and by the age of 26, he was the Executive Chef at a Nico's from 2010-2012. He worked in New York and California until he returned to Charleston and opened his own restaurant, Chubby Fish, in 2018.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Be like water."
In this episode with James London we will discuss:
- Culinary school
- Working as a executive chef
- Partnerships
- When owners clash
- Opening a restaurant
- Dock-to-table restaurants
- Pitching to investors and banks
Today's sponsor: Meez - If you're a chef, consultant, operator, or generally if you manage recipes intended for professional kitchens, meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, get fast and accurate food cost and nutrition analysis. Sign up today for 2 FREE months of invoice processing. With Invoice Processing, you can link all of your purchases to ingredients in your recipes, and the most current cost will be automatically reflected in every recipe.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- I love my people
- What is your biggest weakness?
- ADD
- What's one thing you ask or look for when interviewing/growing your team?
- 5 year plan?
- What's a current challenge? How are you dealing with it?
- Expansion
- Share one code of conduct or behavior you teach your team.
- Calmness under pressure
- What is one uncommon standard of service you teach your staff?
- Say goodbye to every guest that leaves the restaurant
- What's one book we must read to become a better person or restaurant owner?
- The Creative Act: A Way of Being by Rick Rubin
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- POS - Solido
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Cook family meal for employees
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be like water
- The golden rule
- Be nice to everyone
Contact: Website: https://www.chubbyfishcharleston.com
Instagram: @chubbyfishchs
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to James London for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Randi Weinstein is the Founder of FAB. Randi Weinstein is from Long Island and got her start in the industry in the front of house. After moving to Charleston, she became Director of Events at Wine + Food Festival from 2006 until 2014. In 206 she Founded FAB (Females And Business) which began as one person's vision to create a business workshop for all women in hospitality. The intent of FAB is to be a place for women to connect with others, share stories, become each other's resources, champions, and ultimately, empower one another.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Just ask."
In this episode with Randi Weinstein we will discuss:
- When old money combats new money in a city
- How a hurricane affects a community
- Events planning
- The political impact on restaurants
- The emergence of southern cooking in the national attention
- The vision of a better restaurant industry in the future
Today's sponsor: Ovation - Do you want real-time feedback from your guests instead of 1-star reviews? Ovation uses a 2-question, SMS-based survey, and frictionless integrations with online ordering platforms and other tools to enable restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Unstoppable listeners who sign up will get$100 off their set-up fee! Visit ovationup.com/unstoppable to learn more.
1Huddle - 1Huddle is a coaching and development platform using quick-burst mobile games to more quickly and effectively level up and fire up your workforce. With a mobile-first approach to preparing the modern worker, a library of 3,000+ quick-burst skill games, and the option to instantly create personalized content – 1Huddle is changing the way restaurants develop their workers by transforming traditional manuals and videos into deceptively simple, highly effective mobile games proven to level up workers quickly.
Key clients include Loews Hotels, Novartis, Madison Square Garden, Yum, FB Society, Hakkasan, TAO Group, and the Dog Haus. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://www.thisisfab.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Randi Weinstein for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Derrick Hayes is the Founder and CEO of Big Dave's Cheesesteaks in Atlanta, GA. Derrick Hayes was born and raised in Philadelphia and moved to Atlanta, Georgia at the end of his teen years. He started selling "water ice" just outside Atlanta from a gas station in 2014 and in 2016 he transitioned to cheesesteaks. His business was immediately popular and profitable. In 2018 he opened his downtown Atlanta location and did $4+ million in revenue between only two locations. He continues to grow his business and diversify today.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Life is not a track meet, it's a marathon; it's all about how you end."
In this episode with Derrick Hayes we will discuss:
- Anything and everything
Today's sponsor: For restaurants, large costs can pop up fast, but traditional loans are too slow. That’s why you need Zinch – They’re a direct lender that can fund up to $250,000 in less than 2 days. Apply online and you can get a response within 24 hours. Right now, my listeners get their application fee waived by going to financingthatworks.com. Loans made or arranged pursuant to a California Finance Lenders Law license.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Hard work
- What is your biggest weakness?
- Loving too much
- What's one thing you ask or look for when interviewing/growing your team?
- Loyalty
- What's a current challenge? How are you dealing with it?
- Me
- Share one code of conduct or behavior you teach your team.
- What goes around comes around
- What is one uncommon standard of service you teach your staff?
- The customer is always right
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- My wisdom
- My words
- My knowledge
Contact: Instagram: @officialdhayes @bigdavescheesesteaks
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Derrick Hayes for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Ann and Chris Demant are the Founders of Grills by Demant, a live-fire stainless steel grills fabricator based in Atlanta. Chris and Ann are from Denmark and met in 2009. Chris was a stainless steel fabricator making industrial food equipment and Ann was studying to work in healthcare. They moved to Atlanta in 2015 to start the Grills by Demant business and have been making grills for restaurants ever since.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Work hard, work smart, and play hard."
In this episode with Ann and Chris Demant we will discuss:
- Married business partners
- Live-fire grilling
- Variables to consider when purchasing a live-fire grill
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram: @grillsbydemant
Website: https://grillsbydemant.com/welcome
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ann and Chris Demant for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Anthony Valletta is the President of Bartaco. Valletta is from Boston and studied the restaurant business both in the US and abroad in London. After graduating in 2005, he eventually found himself as the Managing Partner at Longhorn Steakhouse and stayed with the company for 7 years. He was Del Frisco's Director of Operations for 7 years from 2011 to 2018. He then worked as the COO at Mina Group, and held the same title at Birdcall in Denver. He has been the President of Bartaco since 2021.
Check out episode 829 with Andy Pforzeimer Co-Founder of Bartaco as mentioned in today's episode.
Check out episode 966 with Sam Caucci Founder & CEO of 1Huddle as mentioned in today's episode.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * Cowards never start. Losers never finish. Winners never stop."
In this episode with Anthony Valletta we will discuss:
- The role of the "President" in a restaurant company
- Corporate restaurant world
- Empowering managers
- Restaurant tech and where to find the best options
- Gaining loyalty in stead of frequency with a limited marketing budget
Today's sponsor: For restaurants, large costs can pop up fast, but traditional loans are too slow. That’s why you need Zinch – They’re a direct lender that can fund up to $250,000 in less than 2 days. Apply online and you can get a response within 24 hours. Right now, my listeners get their application fee waived by going to financingthatworks.com. Loans made or arranged pursuant to a California Finance Lenders Law license.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Discipline
- What is your biggest weakness?
- Patience
- What's one thing you ask or look for when interviewing/growing your team?
- Humility
- What's a current challenge? How are you dealing with it?
- Acquisition and retention of great people
- Share one code of conduct or behavior you teach your team.
- Do three things really well at one time, and prioritize them properly
- What is one uncommon standard of service you teach your staff?
- Go above and beyond for a guest no matter what
- What's one book we must read to become a better person or restaurant owner?
- Unreasonable Hospitality by Will Guidara
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- 1Huddle
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Don't say who wrote the rule, afraid to change
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- No one will remember what you did, they remember how you made them feel
- Gratitude turns what we have into enough
- A mistake made twice is a decision
Contact: Email: avalletta@bartaco.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Anthony Valletta for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Cleophus Hethington is the Chef de cuisine at Zak the Baker in Miami. Chef Ophus started his post-school life in the Navy as a corpsman. He left and worked in healthcare for about 8 years before switching careers entirely and working at Yardbird, opened by John Kunkel, in Miami. He worked in many restaurants, and other cities outside of Miami, before becoming the Chef de Cuisine at Zak the Baker, a nationally-known restaurant among the Wynwood Walls of Miami.
Check out episode 250 and episode 971 with John Kunkel as mentioned in today's episode!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "The solution lies in the salt and spices."
In this episode with Cleophus Hethington we will discuss:
- Imposter syndrome
- How the navy prepares you for a civilian career
- Mental health in the industry
- Race in the industry
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- I show up
- What is your biggest weakness?
- Communication
- What's one thing you ask or look for when interviewing/growing your team?
- Do you care? Do you show up?
- What's a current challenge? How are you dealing with it?
- Patients
- Share one code of conduct or behavior you teach your team.
- Consistency
- What is one uncommon standard of service you teach your staff?
- Try to not day no
- What's one book we must read to become a better person or restaurant owner?
- The Myth of Normal by Gabor Maté
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Culture tanks
- What is one thing you don't feel restaurateurs do well enough of often enough?
- Open restaurants
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- The solution lies in the salt and the spices
- It's just food
- Food is a starting point
Contact: Email: chefophus@gmail.com
Instagram: @chefophus
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Cleophus Hethington for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Doug Zeif is the Founder and CEO of Next! Hospitality Advisors. Doug grew up in Queens, NY and began as an amusement park cook and eventually worked as a bagel baker. He was hired as the Assistant General Manager at a steakhouse in 1980. Soon after, he began working for The Cheesecake Factory and took the restaurant from 2 to 31 locations. He has since helped and advised many companies, including Hilton, Doubletree, Waldorf: Astoria, Conrad Hotels, Marriott, Sheraton, Westin, LXR Luxury Resorts & Hotels, Fairmont Hotels, Mandarin Oriental, Four Seasons.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "If you keep doing what you've been doing, you're going to keep getting what you've been getting."
In this episode with Doug Zeif we will discuss:
- Hotels
- Controlling profit and cost
- Partners
- Accountability
Today's sponsor: For restaurants, large costs can pop up fast, but traditional loans are too slow. That’s why you need Zinch – They’re a direct lender that can fund up to $250,000 in less than 2 days. Apply online and you can get a response within 24 hours. Right now, my listeners get their application fee waived by going to financingthatworks.com. Loans made or arranged pursuant to a California Finance Lenders Law license.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Perseverance
- What is your biggest weakness?
- Impatients
- What's one thing you ask or look for when interviewing/growing your team?
- What can I count on you for?
- What's a current challenge? How are you dealing with it?
- People
- Share one code of conduct or behavior you teach your team.
- Be able to say you're sorry
- What is one uncommon standard of service you teach your staff?
- Ask people for great Google reviews
- What's one book we must read to become a better person or restaurant owner?
- Principle-Centered Leadership by Stephen R. Covey
- Good to Great by Jim Collins
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Restaurant365
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Don't take care of their people
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Work hard
- Don't look back
- Look forward
Contact: Email: doug@nexthospitality.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Doug Zeif for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Dave Domzaski is the owner of Barmetrix Miami and the author of The Bar Shift: 41 Short Management Lessons You Don't Have to Learn the Hard Way! Dave began at Barmetrix as the Director of Operations in the Washington D.C. area before becoming the owner of the Barmetrix operation in Miami in 2017. Barmetrix is a small group of passionate people who earn their living by helping restaurants and bars run better/more profitable businesses. They specialize in inventory control, staff training, and management coaching.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Whatever you are, be a good one."
In this episode with Dave Domzalski we will discuss:
- Franchising
- 5 ways to coach up your staff for better numbers
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://www.barmetrix.com/
Email: dave.domzalski@barmetrix.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Dave Domzalski for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Jamila West is the owner of Rosie's in Miami. Jamila began working in restaurants at the age of 16 as a buster. She attended and graduated from both the C.I.A. and Johnson and Wales. She worked for upscale restaurants in New York, LA, Kuwait, Dubai, and Miami. She and Chef Akino West opened The Copper Door, a bed and breakfast, in Miami, which operated from 2018-2020. They transitioned that business into the currently thriving Rosie's Miami, a full-service Southern-American restaurant.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Capitalize on things that are easy for you."
In this episode with Jamila West we will discuss:
- Self-awareness
- Graduating from both the C.I.A. and Johnson and Wales
- Working Kuwait as a young restaurant professional
- Restaurant openings
- Training
- Being in business with your significant other
- Mental health in the industry
Today's sponsor: For restaurants, large costs can pop up fast, but traditional loans are too slow. That’s why you need Zinch – They’re a direct lender that can fund up to $250,000 in less than 2 days. Apply online and you can get a response within 24 hours. Right now, my listeners get their application fee waived by going to financingthatworks.com. Loans made or arranged pursuant to a California Finance Lenders Law license.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Sense of people
- What is your biggest weakness?
- Organization
- What's one thing you ask or look for when interviewing/growing your team?
- Smile
- What's a current challenge? How are you dealing with it?
- Evolving the business financially
- Share one code of conduct or behavior you teach your team.
- Have pride in what you are doing
- What is one uncommon standard of service you teach your staff?
- Uniform choice
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- xtraCHEF
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Being on the floor and out of the office
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Give back to your community
- Lead by example
- Have fun
Contact: Instagram: @rosiesmia
Website: https://www.rosiesmia.com/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jamila West for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
John Kunkel is the Founder & CEO of 50 Eggs Hospitality. John founded 50 Eggs back in 2004. This world-renowned hospitality group houses several forward-thinking concepts, including Capri, Spring Chicken, Wakuda, Yardbird, Spritz, and Chica. 50 Eggs Hospitality Group is a full-service culinary and hospitality firm focusing on developing cutting-edge brands that deliver unparalleled dining experiences throughout the United States and abroad. For John's full story and background, check out episode 250 with John Kunkel when he was first featured on Restaurant Unstoppable.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "The Man in the Arena." by Theodore Roosevelt
In this episode with John Kunkel we will discuss:
- Expansion, scaling, growth, and the future of both the industry and 50 Eggs Hospitality
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Discipline
- What is your biggest weakness?
- Patience
- What's one thing you ask or look for when interviewing/growing your team?
- Passion, enthusiasm
- What's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- Integrity
- What is one uncommon standard of service you teach your staff?
- Hospitality, personalize service
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast
- Tock
- Restaurant 365
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- High integrity, do the right thing
- Take care of the ones you love
- Do your best, no matter what
Contact: Website: https://www.50eggsinc.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to John Kunkel for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Ian Fleischmann is the Executive Chef at Fabel Miami. Chef Ian began in the industry at the age of 14 as a dishwasher. From 2009-2013 he worked at Yamato Japanese Steakhouse where he became a Sous Chef. He then attended culinary school and got his start in the hotel restaurant industry at the Four Seasons in Denver. He moved on to Brava by Brad Kilgore and then over to Highgate Hotels, from Groot Hospitality in Miami. He opened Fabel Miami in December of 2022.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Do or do not. There is no try."
In this episode with Ian Fleischmann we will discuss:
- Efficiency
- Organization
- "Briefing" and "debreifing"
- High volume hotel restaurants
- Developing a personal style in cooking
Today's sponsor: For restaurants, large costs can pop up fast, but traditional loans are too slow. That’s why you need Zinch – They’re a direct lender that can fund up to $250,000 in less than 2 days. Apply online and you can get a response within 24 hours. Right now, my listeners get their application fee waived by going to financingthatworks.com. Loans made or arranged pursuant to a California Finance Lenders Law license.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Brute force
- What is your biggest weakness?
- Ego
- What's one thing you ask or look for when interviewing/growing your team?
- Honesty and consistency
- What's a current challenge? How are you dealing with it?
- Finding honest people
- Share one code of conduct or behavior you teach your team.
- Consistency
- What is one uncommon standard of service you teach your staff?
- Don't say no to the guest
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Whisk
- xtraCHEF
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Manage finances property
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Do or do not
- Don't put too much stock in the moment
- Take some time off
Contact: Instagram: @ian_fleischmann
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ian Fleischmann for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
David Foulquier is the Chef/Owner at We All gotta Eat!. He began his career working for Daniel Boulud. He attended the University of Miami and transferred to Florida International University to finish up his studies in culinary and hospitality management. He then worked for Jean George and eventually took a job as a cook in Barcelona at Restaurante Hofmann. At the age of 25, he opened his first restaurant, Fooq's, in Miami. He is now the owner of 5 concepts with three more opening soon.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Be the best at what you do."
In this episode with David Foulquier we will discuss:
- The role of a host in FOH
- Customer retention
- Privilege in the industry
- Partnerships
- Pop ups
- What happens when an influencer brings attention to your restaurant
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram:
@we.all.gotta.eat
@eleventhstreetpizza
@noz17nyc
Email: info@eleventhstreetpizza.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Foulquier for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Leo Holtzman is the co-founder of SoCal Cantina and founder of Cocktail Conjuring, Inc. Leo first started tending bar in Orlando when he attended UCF triple majoring in Theatre, Psychology and Hospitality Management. Bartending was just a means to an end until he could make it as a full-time close-up magician. Upon graduation he moved back to Miami and worked as a magician/performer for various events and companies while working a few nights a week at Cadillac Ranch. Eventually he became the bar manager of Cadillac Ranch while the performing season was in a lull. In 2012, he wanted to take his talents to Las Vegas and saw that his best opportunity was to work for the new hip and chic hotel, SLS South Beach. SLS had/has plans for a large scale resort in Las Vegas set to open Labor Day weekend 2014. He landed an entry level job at SLS as a bar back at Katsuya’s Dragon Lounge mixology bar. This was his first introduction to the world of “mixology”. He learned everything from the bottom and within 6 months was the head bartender/manager and was in charge of all normal duties of the bar program including cocktail design. During his time with SLS he also took on consulting and worked various events including the Lucky Rice festival and Bacardi Legacy competition. His talents did not go unnoticed and in 2014 he partnered with Patrick Gleber, owner of Tobacco Road, to open Cocktail Collection and put his magic career on hold. Cocktail Collection was the hottest bar in Miami, featuring a rotating original cocktail menu and local artist show cases. Cocktail Collection has received numerous accolades from various mediate outlets and critics including the only 5 star cocktail lounge/bar rating on YELP in the greater Miami area. It was loved by guests and critics, a rare feat in today’s hospitality market. Then without notice Tobacco Road and Cocktail Collection were demolished to make way for the new high rises of Brickell. But Leo kept on bringing his cocktails and hospitality though Cocktail Conjuring events, pop-ups and consulting for select venues including Norwegian Cruise Line and The Palms Hotel and Spa. Then out of nowhere AJ Billapando contacted Leo with an idea. AJ had remembered one night at Cocktail Collection where he had the best cocktails of his life and a surreal experience of Leo performing close-up magic for a group of him and his friends. The cocktails and experience was unpretentious yet sophisticated- something he wanted SoCal to embody. After a brief call, the two met and came up with SoCal Cantina over night. They opened a week later in Brickell and were a wild success. SoCal Cantina offers out-of-this-world margaritas as well as some classics from Cocktail Collection menu (smoke fashion anyone??). The drinks pair perfectly with quite simply the best tacos you will ever have.
Since our last conversation in February of 2021, SoCal Cantina has opened another location in Tuscaloosa, AL. They are currently looking at opportunities to open new locations in Las Vegas and Austin, TX.
Check out episode 794 with Leo Holtzman as mentioned in today's episode!
Check out episode 966 with Sam Caucci Founder and CEO of 1Huddle as mentioned in today's episode!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "Do it now."
In this episode with Leo Holtzman we will discuss:
- Expansion outside your city
- Partnerships
- "Percentage rent"
- Finding the right market for your concept
- Buildouts
- Guerrilla marketing
- Checklists
- Training
- Coaching - make it fun!
- Franchising
Today's sponsor: For restaurants, large costs can pop up fast, but traditional loans are too slow. That’s why you need Zinch – They’re a direct lender that can fund up to $250,000 in less than 2 days. Apply online and you can get a response within 24 hours. Right now, my listeners get their application fee waived by going to financingthatworks.com. Loans made or arranged pursuant to a California Finance Lenders Law license.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Instagram...
Personal: @cocktail_conjuror
Business: @socal_cantina
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Leo Holtzman for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Travis Talbot is the Principal + Lead Strategist at Hospitality Arts Group. Travis got started in the industry at the age of 9 working for his mother on a farm in Canada. Travis has worked in so many areas of the industry, from night clubs to restaurants, from concert venues to food trucks. He experienced ownership for the first time when he opened Crush Champagne Lounge in Vancouver in 2003, and again with Snatch Rock n' Roll Lounge in Calgary. Today he serves as Principal + Lead Strategist at Hospitality Arts Group and will soon be operating Apex Fox Coaching.
Check out episode 966 with Sam Caucci as recommended in today's episode!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "What's your plan?"
In this episode with Travis Talbot we will discuss:
- The difference between a plan and intention
- Behavioral economics
- The difference between management and leadership
- Working with Live Nation and putting on shows
- Menu engineering
- Post-COVID menu design
- Ownership
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Diligence
- What is your biggest weakness?
- Passion
- What's one thing you ask or look for when interviewing/growing your team?
- Understanding, do we understand them and do they understand us?
- What's a current challenge? How are you dealing with it?
- Marketing, getting the word out
- Share one code of conduct or behavior you teach your team.
- Kindness, just be nice
- What is one uncommon standard of service you teach your staff?
- The follow-up, after the check is dropped
- What's one book we must read to become a better person or restaurant owner?
- Be Our Guest: Perfecting the Art of Customer Service by The Disney Institute
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Slack
- What is one thing you feel restaurateurs don't do well enough or often enough?
- They don't have a plan
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Have fun
- Be kind
- Adventure
Contact: Website: Apex Fox Coaching
Website: Hospitality Arts Group
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Travis Talbot for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Sam Caucci is the Founder and CEO of 1Huddle. Before founding 1Huddle, Sam was in the business of training professional athletes across the US as the General Manager of Perfect Competition. He then became a Strategy Consultant in the same career field. Later, in 2018, he founded 1Huddle which is a coaching and development platform that uses quick-burst mobile games to more quickly and effectively educate, elevate, and energize a company's workforce.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote/mantra: * "What you tolerate, you encourage."
In this episode with Sam Caucci we will discuss:
- Starting in the sports franchise world
- Onboarding
- Finding and retaining talent
- Creating an optimal-performance environment
- Generative learning
Today's sponsor: For restaurants, large costs can pop up fast, but traditional loans are too slow. That’s why you need Zinch – They’re a direct lender that can fund up to $250,000 in less than 2 days. Apply online and you can get a response within 24 hours. Right now, my listeners get their application fee waived by going to financingthatworks.com. Loans made or arranged pursuant to a California Finance Lenders Law license.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://1huddle.co/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Sam Caucci for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Robert Guarino is the Owner and head Coach at 5 Napkin Burger in NYC. Robert started in the industry as a teenager bussing tables. He then went to the Cornell Hotel School. In 2001 he met his long-time partner Simon Oren, who took him on as the GM at Marseille. In 2007 they opened Nizza together in 2007 and then in 2008, 5 Napkin burger was opened. 5 Napkin Burger scaled up to 7 locations, but has since scaled down to 2 core locations in NYC. Robert has also been a part of other concepts in the same neigborhood as 5 Napkin Burger, such as Playa Betty’s and Schmackary's Cookies.
Please use this link if you are interested in Ovation based on recommendations in today's episode: www.ovationup.com/unstoppable
Check out episode 799 with Rev Ciancio as mentioned in today's episode.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "If you're not getting better, you're getting passed." * "Greatness is many, many small acts, but each one is doable."
In this episode with Robert Guarino we will discuss:
- Opening and closing restaurants
- How to create a great casual dining experience, a "meeting place"
- Systems
- Training
- Scaling forward and scaling back
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Natural empathy
- What is your biggest weakness?
- Wanting to do everything
- What's one thing you ask or look for when interviewing/growing your team?
- Are they excited?
- What's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- No assholes
- What is one uncommon standard of service you teach your staff?
- Say yes
- What's one book we must read to become a better person or restaurant owner?
- In Search of Excellence by Thomas J. Peterson and Robert H. Waterman, Jr.
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Say thank you
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Bikky
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be kind to others
- Have fun doing what you do
- Find great people to love and work with
Contact: Instagram: @restaurantlifer
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Robert Guarino for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Keely Beasecker entered the restaurant industry in 1982. Before that, she was a competitive swimmer at Auburn in Alabama. When she left competitive swimming, she began working at Quincey’s Steakhouse in South Carolina. There, she became a master of FOH. In 1991, she and some partners opened the first Niffer’s in Auburn, AL. In 1994 they opened a second location which closed in 1996. In 2001, the true second Niffer’s location opened and today there are 3 total Niffer’s locations.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Improve everyday by 1%."
In this episode with Keely Beasecker we will discuss:
- Discipline in the industry
- Comparing the restaurant business with competitive swimming
- Opening a second location too far from your first
- Opening and closing a second location
- Expansion in order to give better opportunities to your staff
- Checklists
- Prime cost
- Cell phones in the workplace
- Kids these days
Today's sponsor: For restaurants, large costs can pop up fast, but traditional loans are too slow. That’s why you need Zinch – They’re a direct lender that can fund up to $250,000 in less than 2 days. Apply online and you can get a response within 24 hours. Right now, my listeners get their application fee waived by going to financingthatworks.com. Loans made or arranged pursuant to a California Finance Lenders Law license.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Discipline
- What is your biggest weakness?
- Heart
- What's one thing you ask or look for when interviewing/growing your team?
- What did you do today to better the company?
- What's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- Have fun
- What is one uncommon standard of service you teach your staff?
- Never have a tea glass below the halfway point
- What's one book we must read to become a better person or restaurant owner?
- Jon Gordon
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Restaurant Systems Pro
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Train
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Fun
- Love
- Laughter
Contact: Email: kbeasecker@niffers.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Keely Beasecker for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Tanner Agar began his hospitality career as a Segway delivery driver in Chicago as a teen. Since then, he has had a very storied career in many avenues and places in the industry. He has worked in 6 countries, including Canada, Spain, France, Tanzania, and New Zealand. He believes he grew the most at his job in Spain. In 2017, he Co-Founded Rye in Dallas with his business partner, Nick. Today he is the CEO of Walkabout Hospitality Group, under which Rye and Apothecary, another of his restaurant creations, operates. A second location of Rye has also opened recently.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "I don't want to get to the end of my life having lived only the length of it, I want to have lived the width of it as well."
In this episode with Tanner Agar we will discuss:
- Business partners
- It's all about the team
- Valuing employee input
- Treat your guests like possible future investors
- Marketing
- Surviving a fire in your restaurant
- Employee benefits
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Excellence is the habit
- What is your biggest weakness?
- Demanding more than is necessary sometimes
- What's one thing you ask or look for when interviewing/growing your team?
- Knowledge-based questions until exhaustion
- What's a current challenge? How are you dealing with it?
- Handing off everything to a new group of people
- Share one code of conduct or behavior you teach your team.
- Respect the work that we're doing
- What is one uncommon standard of service you teach your staff?
- Not allowed to hold a dirty dish in front of the guest
- What's one book we must read to become a better person or restaurant owner?
- Rebel Chef: In Search of What Matters by Dominique Crenn
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Work from home technology - Microsoft Suite
- What is one thing you feel restaurateurs don't do well enough or often enough?
- They don't let other people do the work while also making sure they have the support
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Drink deeply from books and other sources from people who are different from you
- Be yourself because everyone else is already taken
- Remember that since you can't take it with you, don't leave anything on the table
Contact: Instagram: @tagaragar @rye.restaurant @apothecary_bar @barleybyrye
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Tanner Agar for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Sandy Korem is the Founder and CEO of Festive Kitchen in Dallas, TX. Sandy was a nurse long before she was the CEO of a catering company. She left a nursing career because of the hours and raised two kids. Then she began catering. She began in 1991 by baking brownies in a 100 sq. ft. commissary kitchen for a burger joint. Around 1996 was when she had her first true catering experience cooking for 100 people at a house party. She then moved on to a 1,400 sq. ft. kitchen and grew her business. In 2011 she created a separate retail space for selling her baked goods. Today, Festive Kitchen has 4 locations and 2 of them are retail locations.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Don't panic; punt."
In this episode with Sandy Korem we will discuss:
- Catering
- Starting with no experience
- Starting small
- A first catering experience
- Experiencing an egg recall for thousands of products
- Budget
- Packaging
- Systems!
Today's sponsor: For restaurants, large costs can pop up fast, but traditional loans are too slow. That’s why you need Zinch – They’re a direct lender that can fund up to $250,000 in less than 2 days. Apply online and you can get a response within 24 hours. Right now, my listeners get their application fee waived by going to financingthatworks.com. Loans made or arranged pursuant to a California Finance Lenders Law license.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: sandy@festivekitchen.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Sandy Korem for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
As a student at the University of Texas, Kyle Gorden developed a romance…with quesadillas. In 2006, At the age of 23, Kyle decided to pursue his dream to open his own restaurant– not just any restaurant– a quesadilla restaurant. He did what I would advise anyone to do; he sought out a mentor and employment with a high-performing restaurant team. For Kyle, the high-performing team was Raising Cane's. Kyle went on to spend 7 years with Raising Cane's before leaving to open his dream quesadilla restaurant, Dillas in 2013. Maggie Gordon is the President at Dillas. She majored in Business and PR in college. She joined Dillas shortly after its founding. Today, Dillas has 7 locations and looks to open 5 more in 2023.
Check out episode 699 with Kyle Gordon as mentioned in today's episode!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * Maggie: "Get out of your comfort zone because that's where the magic happens." * Kyle: "Leap and the net will appear."
In this episode with Kyle and Maggie Gordon we will discuss:
- PR and marketing
- Letting go, releasing the "perfectionism" mentality
- Delegation
- Branding
- Drive-through
- Digital checklists
- Training
- Marketing
- Life and business partners
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: kylegordon@dillas.com
Instagram: @dillasquesadillas
Website: https://dillas.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kyle and Maggie Gordon for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Fred Langley is the CEO of Restaurant Systems Pro. Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He worked his way up the ranks and became a restaurateur, opening his first restaurant at the age of 27. He opened his second restaurant only 4 years later. Fred joined Restaurant Systems Pro, formerly known as The Restaurant Expert, in 2004, and became the company's CEO in 2006.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "We don't show up to get everything we want, we show up to give everything we have."
In this episode with Fred Langley we will discuss:
- Communicate with your vendor
- NOT being ready to open a restaurant when you open your first
- Budgets
- Real estate
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Youtube: @RestaurantSystemsPro
Restaurant Systems Pro website to sign up!
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Fred Langley for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Jack Gibbons is the coo of FB Society in Dallas, TX. Jack Gibbons was a Business major at The University of Dallas. He started working at Pappas Restaurants in 1983 as a server and worked his way up to Concept Leader within the company across 25 years. He joined Twin Peaks as their President when they had only 4 locations in 2007 until 2015. In 2007 he started FB Society with a business partner and it has 8 concepts operating today with Gibbons as the company CEO.
Check out episode 819 with Clay Dover as mentioned in today's episode!
Check out episode 694 with Kulsoom Klavon as mentioned in today's episode!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Having the courage to create experiences never imagined."
In this episode with Jack Gibbons we will discuss:
- The intentionality of language
- Food halls
- Branding
- Scaling
- Real estate strategy
- Challenges to the industry as a whole going forward
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Coffee
- What is your biggest weakness?
- Taking on too much
- What's one thing you ask or look for when interviewing/growing your team?
- Real people, not fake
- What's a current challenge? How are you dealing with it?
- Getting the best people who are smarter than I am
- Share one code of conduct or behavior you teach your team.
- Professionalism
- What is one uncommon standard of service you teach your staff?
- Quality of ice and glassware
- What's one book we must read to become a better person or restaurant owner?
- Unreasonable Hospitality by Will Guidara
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- 1Huddle - gamification of training
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Eat in their own restaurants
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Spend as much fun with your family as you can and do fun things together
- Pour yourself into your work and if you're going to create a product, make an exceptional product
- If you're going to spend time with people at work, make sure they are exceptional people and doing fun things together
Contact: Website: https://www.fb-society.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jack Gibbons for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Joanna Kelley is the Founder and Owner of Cup Of Joe in Portsmouth, NH. Joanna was raised by her grandparents in Rochester, NH. She began working in a bar around 19 years old. She attended UNH for marketing and then entered the hospitality industry again at Uno's, a large chain restaurant. She eventually began working as a marketing manager at their Boston offices. Eventually she teamed up with Portsmouth restaurateur Joe Kelley (no relation) of Joe's New York Pizza, Fat Belley's, and The Thirsty Moose. With his financial investment, Joanna opened Cup of Joe, albeit with full creative control. Cup of Joe just celebrated 5 successful years serving downtown Portsmouth, NH. Joanna is also the Assistant Mayor of Portsmouth!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "If you have 5 minutes, and someone asks you to do something; do it."
In this episode with Joanna Kelley we will discuss:
- Benefits of working in a corporate restaurant
- Marketing
- Investors and partnerships
- Going into business with friends, should you?
- Live music in your restaurant
- Seasonal restaurants/cafe
- Employee benefits
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Ability to connect with people
- What is your biggest weakness?
- Ability to connect with people
- What's one thing you ask or look for when interviewing/growing your team?
- How can I make you a better leader?
- What's a current challenge? How are you dealing with it?
- Balance
- Share one code of conduct or behavior you teach your team.
- If you were to remove yourself from a situation, would you react the same?
- What is one uncommon standard of service you teach your staff?
- Make people feel at home, remember their names
- What's one book we must read to become a better person or restaurant owner?
- The Mountain Is You by Brianna Wiest
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- TikTok
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Take care of our staff
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Understand that the world is bigger than you and your problems
- This, too, shall pass
- It is always easier to be kind
Contact: Instagram: @cupofjoenh
Website: https://www.cupofjoenh.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Joanna Kelley for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Eli Kulp is the Chef and Partner at High Street Hospitality and the host of the CHEF Radio Podcast and is based in Philadelphia, PA.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Hard work always always always pays off."
In this episode with Eli Kulp we will discuss:
- Legacy
- Outliers
- Culinary school
- Philadelphia food and restaurant scene
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: CHEF Radio Podcast
Delicious City Podcast
Instagram: @elikulp
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Eli Kulp for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Jamie Schrotberger is the CEO at Spread Bagelry. Jamie Schotberger went to school for finance and economics. He began working after that at investment firm Black Rock where we focused on recognizing businesses that were disruptors in their markets while also being scalable. He left that company to serve as the CFO at Garces Group, where he met Brooks Tanner, Spread Bagelry's current COO. Jamie joined Spread Bagelry as the CEO in 2019 and plans to scale the business to 50 locations within just a few years. Spready currently has 10 locations, and looks to open 8 more before the end of 2023.
Check out episode 955 with Brooks Tanner as mentioned in today's episode!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Inspire and encourage." Instead of Command and Conquer.
In this episode with Jamie Schrotberger we will discuss:
- Reducing the commoditization of bagels
- Fast casual
- Different generations use restaurants differently
- Growing too fast
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Humility
- What is your biggest weakness?
- Too optimistic
- What's one thing you ask or look for when interviewing/growing your team?
- Culture, will they elevate the entire group?
- What's a current challenge? How are you dealing with it?
- Growth, product distribution
- Share one code of conduct or behavior you teach your team.
- Don't think small, think about future growth
- What is one uncommon standard of service you teach your staff?
- Notice people and understand "the other side of the counter"
- What's one book we must read to become a better person or restaurant owner?
- Principles by Ray Dalio
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast and Extra Chef
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be kind
- Have humility
- Treat everybody with the same amount of respect and care
Contact: Email: jamie@spreadbagelry.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jamie Schrotberger for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Chef Brooks Tanner studied at Cornell University. Brooks is known for his underlining team building abilities and fiscal awareness. His passion is building concrete infrastructures to support high-quality services and educate those on how to waste less, be sustainable and eat well while financially building for their future. The last time Chef Tanner joined the show, he served as Executive Chef at Rockhill located in Cherry Hill, NJ. Today, he is the COO at Spread Bagelry.
Check out episode 360 with Brooks Tanner as mentioned in today's episode.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "People and culture."
In this episode with Brooks Tanner we will discuss:
- Catering
- The good parts of the grind
- Working alongside your people as a leader
- Consulting
- Franchising
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: info@spreadbagelry.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brooks Tanner for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Kyle Inserra is a 17-year restaurant industry veteran, and commercial real estate professional focused on the nurturing and strategic growth of emerging Hospitality, Lifestyle, and Retail brands nationally. His industry knowledge, coupled with an insider’s perspective of what it means to be a restaurant operator day in and day out, allows him to relate to his clients’ ever-changing needs. Mr. Inserra is at the forefront of both restaurant and real estate trends and spends a significant portion of his time creating content on multiple social media platforms. In addition, his two podcasts, The National Restaurant Owners Podcast and Commercial Real Estate School – have Kyle speaking with forward-thinking thought leaders in both the hospitality industry and commercial real estate space on a current industry topic on a weekly basis.
Check out episode 769 with Kyle Inserra!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Move fast and make mistakes along the way."
In this episode with Kyle Inserra we will discuss:
- Real estate
- The future of restaurant real estate
- The future of vending machines
- Branding
- Marketing
- The metaverse
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: NROP on Spotify
NROP on Apple Podcasts
Instagram: @kyleinserra
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kyle Inserra for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Scott and Jesse Spellman are co-owners at Utopia Bagels. They are father and son, respectively. They have an additional co-owner as well, Anthony Panteleo, who is one of the original founders. Utopia Bagels was opened in 1981 in Whitestone, NY by Anthony and two other partners. Scott began working at the shop around 2010 and began a co-owner in 2013. They began by using the old world process of individually hand-rolling bagels, kettle boiling them, and baking them in their 1947 carousel oven. Today, Utopia Bagels is extremely popular, with lines out the door almost daily, over 62,000 Instagram followers, and wholesale. They can be found on Goldbelly, and exclusively on Uber Eats for delivery.
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * Hands on. Do it today and not tomorrow. Quality first."
In this episode with Jessie and Scott Spellman we will discuss:
- Wholesale
- Partners
- Bagels
- Helping employees grow
- Expansion
- Catering
- The best practices of building a following on Instagram
- Goldbelly
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Hands on
- Time Management
- What is your biggest weakness?
- Shooting for the stars
- Taking on too much at once
- What's one thing you ask or look for when interviewing/growing your team?
- Simple things should come quickly
- What's a current challenge? How are you dealing with it?
- Keeping growth going
- Share one code of conduct or behavior you teach your team.
- Cleanliness
- Make the person next to you better
- What is one uncommon standard of service you teach your staff?
- We get your order correct
- What's one book we must read to become a better person or restaurant owner?
- Fear and Loathing in Las Vegas by Hunter S. Thompson
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Egg mixer, tape machine, conveyor belt
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be true to yourself
- Love what you do
- Don't put off anything to tomorrow if you can do it today
Contact: Instagram: @utopiabagels
Website: utopiabagelsny.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jesse and Scott Spellman for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
David Kirschner is the Founder, CEO and Executive Chef of dineDK Private Dining. New Jersey native and Johnson and Wales graduate, Kirschner knew from a young age that he wanted to work in restaurants and he set out on a very traditional path working for successful restauranteurs, building his skills, reputation, and network. Kirschner work for acclaimed restaurateurs such as Thomas Keller, Michal Mina, David Drake, and Daniel Boulud before leaving the traditional restaurant scene for a more non-traditional business model with the Tasting Table. The Tasting Table gave chef Kirschner a whole new set of skills like food media, dealing with gatekeeps, hosting special events, and staffing for special events. With these new skills, he launched dineDK in 2015
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Make it happen 24/7." * "Hold the line."
In this episode with David Kirschner we will discuss:
- Culinary school
- Profitable restaurants
- Private dining
- Catering
- Opening vs. operating restaurants
- Structure and process
- Tracking progress
- Running a kitchen in an event space
- Creating experiences
- The private chef world
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Following up
- What is your biggest weakness?
- Overthinking
- What's one thing you ask or look for when interviewing/growing your team?
- Service-minded?
- What's a current challenge? How are you dealing with it?
- Sustainable growth
- Share one code of conduct or behavior you teach your team.
- Honor
- What is one uncommon standard of service you teach your staff?
- Anticipate needs
- What's one book we must read to become a better person or restaurant owner?
- Culinary Artistry by Karen Page and Andrew Dorenburg
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Copper - CRM
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Be mindful of life outside the restaurant
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Take care of others
- Be honest and do right by people
- Get enjoyment out of everything you do
Contact: Website: https://www.dinedk.com
Instagram: @dinedk
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Kirschner for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Today's guest, Scott Landers, is the founder of Figure 8 Logistics, a consulting firm that specializes in delivery for the restaurant industry. Prior to figure 8 Logistics Landers was a civil engineer, and found his way onto the team of the New York City-based restaurant Dig Inn, where is focus was on developing their delivery program. He's opened his skills up to the rest of the industry with Figure 8 Logistics.
Check out episode 777 with Scott Landers as mentioned in today's episode!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Slow is smooth, and smooth is fast."
In this episode with Scott Landers we will discuss:
- Native delivery
- Biggest changes from 2 years until now with delivery
- What is a "sustainability engineer?"
- Menu engineering for digital and delivery spaces
- How do people discover new places to eat?
- Thoughts on "pay to play" visibility on delivery apps
- Supply chain
- Branding
- Sustainability
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: figure8.delivery
Hotline: 212-888-7700
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Scott Landers for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Jarrett Stieber is the Chef and Owner of Little Bear in Atlanta, GA. Jerrett's interest in cooking began when he was 15 years old while watching cooking shows on TV. Throughout high school, he worked in restaurants. After leaving college in Asheville, NC, he entered culinary school where he did an internship at Restaurant Eugene in Atlanta, and continued working there after graduation. He worked at famed restaurant Abattoir and says he grew the most as a professional chef at The Empire, where he worked and learned until he left in 2013. He then began working a pop up with his friends who were doing the same thing, but with coffee. The coffee business eventually left him alone in his pop up, called Eat Me Speak Me, where he worked for 7 years until he finally opened his first restaurant, Little Bear, in 2020. Little Bear survived the pandemic through successfully pivoting to take-out. Today, Little Bear is thriving in Atlanta.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Trust your gut."
In this episode with Jerrett Stieber we will discuss:
- Culinary school
- Butchery
- Toxic kitchen culture
- Mentors
- Pop ups
- Partnerships
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Goofiness
- What is your biggest weakness?
- Goofiness, or working too much
- What's one thing you ask or look for when interviewing/growing your team?
- Are you an asshole?
- What's a current challenge? How are you dealing with it?
- Wednesday-Thursday before 7PM reservations
- Share one code of conduct or behavior you teach your team.
- Don't be an asshole
- What is one uncommon standard of service you teach your staff?
- Answering dumb questions
- What's one book we must read to become a better person or restaurant owner?
- Kitchen Confidential by Anthony Bourdain
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Quickbooks
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Pay their staff well
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Trust your gut
- Don't be an asshole
- It's just food
Contact: Website: https://littlebearatl.com/
Instagram: @littlebearatl
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jarrett Stieber for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Fares Kargar is the Owner of Delbar Restaurant and Bibi Eatery in Atlanta, Georgia. Fares was born in Iran and grew up there until he was 18 when he moved to the US. Once in Atlanta, he went to school for hospitality management and while in school, he began working in restaurants. Once he graduated, he moved on to work in many restaurants, including Waffle House, until he landed at Rumi's Kitchen where he quickly became a GM. Finally, in 2020, he opened his first restaurant, Delbar. Today, there are 4 Delbar locations and the brand new concept Bibi's Eatery, which is soon to open in the Ponce City Market in Atlanta.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "This, too, shall pass."
In this episode with Fares Kargar we will discuss:
- Iranian hospitality
- Immigrating to America
- Going to management school for hospitality
- Working in a Waffle House
- Taking intentional steps toward ownership
- Learning how not to treat staff
- Setting and managing expectations
- Restaurant numbers
- Silent partners
- Fast expansion
- Consistency is key
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Don't quit until the job is done
- What is your biggest weakness?
- Forgetful
- What's one thing you ask or look for when interviewing/growing your team?
- Personality
- What's a current challenge? How are you dealing with it?
- Hard for me to let go, let other take responsibility
- Share one code of conduct or behavior you teach your team.
- Answer to the standard, bot the position
- What is one uncommon standard of service you teach your staff?
- Never say no
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Click Up
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Appreciate themselves and their staff
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Manage expectations
- Appreciate people around you
- This, too, shall pass
Contact: Instagram: @delbaratl
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Fares Kargar for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Growing up in New York, Seven Chan is a lifetime entrepreneur with over 17 years of experience building and running successful companies. His specialties include business strategy, development, press, and marketing. In 2016, he met his business partner, Ken Yu, and one month later they were in business under the Poke Burri Brand.
Now, Seven Chan is the co-owner of concepts Poke Burri, Lifting Noodles Ramen, Bok You ATL, and Atlanta Teriyaki.
Check out episode 615 with Seven Chan as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "I am not a king; I am a conqueror."
In this episode with Seven Chan we will discuss:
- Fast casual
- Expansion
- Franchising
- Challenges with expansion
- Balancing travel with being at home
- Building and operating bars for the first time
- The secrets to online restaurant popularity
- Robotics in the restaurant industry
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Contact: Website: https://www.ksprestaurantgroup.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Seven Chan for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Ford Fry is the Founder and Co-Owner of many, many restaurants, including Jct. Kitchen. Ford was raised in Texas and attended the New England Culinary Institute. He worked for several respectable restaurants and people in Florida, California, Colorado, and Texas before finally opening his own restaurant in Atlanta in 2007, that being Jct. Kitchen. Ford doesn't like the term "restaurant group" but he founded an entity that is basically that, called Ford Fry Restaurants. Ford Fry Restaurants currently owns/operates 13 concepts across 19 locations in Atlanta, Houston, Nashville, and Charlotte, NC.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Fine is not fine."
In this episode with Ford Fry we will discuss:
- New England Culinary Institute
- Helping open massive companies
- Cooking for robust flavor rather than unique ideas
- Fundraising advice
- Training
- Employee benefits
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- "Fine is not fine."
- What is your biggest weakness?
- I don't know how to say no
- What's one thing you ask or look for when interviewing/growing your team?
- "Where do you want to go?" Can I get them there?
- What's a current challenge? How are you dealing with it?
- Disseminating the culture
- Share one code of conduct or behavior you teach your team.
- Blame-free environments
- What is one uncommon standard of service you teach your staff?
- Servant leadership
- What's one book we must read to become a better person or restaurant owner?
- The Experience Economy by B. Joseph Pine II and James H. Gilmore
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Compeat
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Treat your staff as your most valuable asset
- Fine is not fine; get better every day
- Ask what makes your experience more unique or more memorable
Contact: Instagram: @fordfry
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ford Fry for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: CLICK HERE
Growing up in Texas, twin brothers Jonathan and Justin Fox were inspired by Texas heat and southern spice. After moving from Fort Worth to Atlanta, Justin and Jonathan were homesick for Texas-style barbecue and after being unable to find the flavors they grew up with, the twin brothers decided to take matters into their own hands. With no professional training, Jonathan and Justin began throwing backyard gatherings for friends and family to test out their barbecue skills. Small gatherings grew into cooking for over 250 people, a barbecue catering operation was born. After a pop-up stint at Smith's Olde Bar in 2005 where Fox Brothers was named “Runner-up Best Barbecue in Atlanta", the brothers decided to open their own restaurant. In 2007, The Brothers along with partner Beau Nolen, opened the Candler Park location on Dekalb Avenue and began welcoming guests with their signature style of smoked brisket, pulled pork, wings, and a mix of original side dishes seven days a week.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "If you ain't learning, you ain't living."
In this episode with Jonathan Fox we will discuss:
- Advice for first time BBQers
- Finding your unique selling point
- How to stand out today
- Finding a brick and mortal location
- Parking problems with a very popular restaurant
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- The best service and best food
- What is your biggest weakness?
- Always trying to have the best service and food
- What's one thing you ask or look for when interviewing/growing your team?
- Something about them and who they are and what brings them to us?
- What's a current challenge? How are you dealing with it?
- Remember to say no
- Share one code of conduct or behavior you teach your team.
- Connect with people and make positive experiences
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Micros Avero
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Stay on quality
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- If you're not learning, you're not living
- Be proud of what you do
- Just because you have it doesn't mean you need to sell it
Contact: Website: http://www.foxbrosbbq.com
Instagram: @foxbrosbarbq
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jonathan Fox for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: https://docs.google.com/forms/d/e/1FAIpQLSdDIaieCxKEe1Gd5OfhKS-txpc2fTUMDej-OrOr-MguQK0-xw/viewform?usp=sf_link
Damián Otero is the Owner/Operator of Rreal Tacos, Sabores del Plata, and Cafe At Pharr in Atlanta, Georgia. Damián Otero is a serial entrepreneur. Prior to entering the restaurant industry, he was a business owner and salesman. In August of 2014, he purchased an existing restaurant called Sabores del Plata in Atlanta, GA that he was personally a fan of. He purchased the restaurant for $75,000, and reopened it as the owner/operator after spending only $105,000. At that time, he was only 21 years old. His mother was, and still is, the manager of Sabores del Plata. Later, in 2021, he purchased Rreal Tacos, also in Atlanta, which he has grown to multiple locations, quadrupled sales, and gained over 24,000 Instagram followers in under 2 years.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "You have to create a vision large enough that other people's dreams can fit into it, where you can bring A-players into it with you, and everyone comes out better in the end."
In this episode with Damián Otero we will discuss:
- The differences between the industry 10 years ago vs. today
- Branding
- Sales
- Instagram marketing
- The benefits of Toast POS
- Growing too fast
- Menu engineering
- Digital menu engineering
- Restaurant marketing
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Uncorruptable character
- What is your biggest weakness?
- Opening up
- What's one thing you ask or look for when interviewing/growing your team?
- Does this person fit into the position 10 years from now?
- What's a current challenge? How are you dealing with it?
- Not growing too fast
- Share one code of conduct or behavior you teach your team.
- Be happy, uncorupatble character
- What is one uncommon standard of service you teach your staff?
- Integrating technologies in a natural way in the restaurant
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast
- Ovation
- 7shifts
- MarginEdge
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Marketing
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be a good person
- Uncorruptable character
- Go above and beyond
Contact: Instagram:
- Personal: @damianceo
- Cafe At Pharr: @cafeatpharr_vinings
- Sabores del Plata: @saboresdelplata
- Rreal Tacos: @rrealtacos
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Damián Otero for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: https://docs.google.com/forms/d/e/1FAIpQLSdDIaieCxKEe1Gd5OfhKS-txpc2fTUMDej-OrOr-MguQK0-xw/viewform?usp=sf_link
David Bancroft is the Chef/Owner of Acre and Bow & Arrow, both in Aubur, Alabama. David grew up on his grandfather's farm. As a kid, David became interested in BBQ and started practicing the art of BBQ in his early teens. He attended University of Auburn and studied finance and accounting. He got his start in the restaurant industry at Amsterdam Café in Auburn, where he eventually turned that restaurant around financially, starting with re-engineering the menu. He soon moved on to open his own restaurant, Acre, in 2013. Acre is named such because it sat on a full acre of land which was farmed and provided food for the restaurant itself. Later, in 2018, David opened Bow & Arrow, a southern Texas-style BBQ joint mixed with Alabama potluck style food gatherings. David and his concepts have won or been nominated for many industry awards, including James Beard.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Many of life's failure's are people that did not realize how close they were to success when they gave up."
In this episode with David Bancroft we will discuss:
- Learning BBQ in your teens
- Working at a fresh fish restaurant in Alabama
- Working at your first restaurant that serves frozen fish after working with only fresh
- Taking over menu engineering at an existing restaurant
- Menu engineering
- Fund raising
- Getting nominated for a James Beard Award
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Charisma
- What is your biggest weakness?
- Vulnerability
- What's one thing you ask or look for when interviewing/growing your team?
- Investment in our culture and restaurant
- What's a current challenge? How are you dealing with it?
- Entitlement in the workforce
- Share one code of conduct or behavior you teach your team.
- The Golden Rule
- What is one uncommon standard of service you teach your staff?
- Be aware of body language, be aware of your surroundings
- What's one book we must read to become a better person or restaurant owner?
- Letters To A Young Chef by Daniel Boulud
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Resy
- Toast
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Trust their leaders
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Follow your heart
- Allow yourself to be vulnerable
- Don't stop loving
Contact: Website: https://www.acreauburn.com/
Instagram: @davidbancroft
Email: david@acreauburn.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Bancroftfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Kathleen Wood is the Founder of Kathleen Wood Partners. She holds a Bachelor of Science degree in Hotel, Restaurant, and Management from the University of Wisconin and a Masters in Business Administration from Loyola University in Chicago. For over 20 years, Kathleen has been a corporate and entrepreneurial leader, business owner, and business innovator. She is a public speaker and an author of many books. We will be discussing her 6 key ingredients for success in business.
Check out Kathleen's book Founderology as mentioned in today's episode.
Check out episode 290 with Kathleen Wood as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "The clearer the leader, the clearer the team, the clearer the business."
In this episode with Kathleen Wood we will discuss:
- The six key ingredients for success!
- Vision
- Team
- Direction
- Systems
- Brand
- Culture
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Website: https://www.kwoodpartners.com/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kathleen Woodfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: https://docs.google.com/forms/d/e/1FAIpQLSdDIaieCxKEe1Gd5OfhKS-txpc2fTUMDej-OrOr-MguQK0-xw/viewform?usp=sf_link
Andy Husbands is the Chef/Owner of The Smoke Shop BBQ in Boston, MA. After a storied career cooking and traveling, which you can find out about here, Chef Andy owned and operated Tremont 647 for 20 years, from 1996-2016. in 2018, he opened The Smoke Shop BBQ in Boston, which he created with the intention of scaling the concept. There are currently five locations in and around the Boston area.
Check out The Thrill of the Grill by Christopher Schlesinger as mentioned in today's episode!
Check out all of Andy's books:
Pitmaster
Wicked Good Burgers
Wicked Good Barbecue
The Smoke Shop's Backyard BBQ
Grill To Perfection
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Every day - just a little bit better." * "Have the best time possible in all circumstances."
In this episode with Andy Husbands we will discuss:
- Having a competitive nature
- The importance of "getting involved"
- Establish roots before you open your own restaurant
- Leadership advice
- Empathetical management
- Is your concept scalable?
- The importance of a multi-cultural team
- Responding to reviews
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Ability to roll with it
- What is your biggest weakness?
- Too quick
- What's one thing you ask or look for when interviewing/growing your team?
- Can they be pushed?
- What's a current challenge? How are you dealing with it?
- Growing quickly
- Share one code of conduct or behavior you teach your team.
- Community
- What is one uncommon standard of service you teach your staff?
- Treat everybody like Grandma
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- Built to Last by Jim Collins
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast POS
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Take time off and vacations
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Enjoy
- Focus
- Relax
Contact: Instagram: @andyhusbands
Website: thesmokeshop.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Andy Husbandsfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Barry Sorkin is the Co-Founder and Co-Owner of Smoque BBQ in Chicago, IL. He got his first taste of the restaurant industry when he worked at Red Lobster as a bar tender and a manager in his 20s. He left the industry to pursue a career in journalism and IT. Feeling unsatisfied, he quit his job in 2005 and, with the help of 4 partners, opened Smoque in Chicago in December of 2006. Smoque quickly proved to be too popular and too busy for their space so they expanded their existing 3 years later.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * No mantra. "Take it as it comes/don't get bored."
In this episode with Barry Sorkin we will discuss:
- Business plans
- Management
- Labor and food cost
- Pricing
- BBQ
- Opening a restaurant
- Partnerships
- Delegation
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Determination
- What is your biggest weakness?
- Organization
- What's one thing you ask or look for when interviewing/growing your team?
- Character
- What's a current challenge? How are you dealing with it?
- Labor
- Share one code of conduct or behavior you teach your team.
- Respect
- What is one uncommon standard of service you teach your staff?
- Treat people like family
- What's one book we must read to become a better person or restaurant owner?
- Raving Fans by ken Blanchard
- Zingerman's Guide To Great Service by Ari Weinzweig
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- xtrachef
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Thank their employees
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Treat people with respect
- Take pride in what you do
- Enjoy the ride
Contact: Email: barry@smoquebbq.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Barry Sorkinfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Andrew Choi and Patrick Bouaphahn are the Co-Owners of Jinei Motto, a restaurant/bar in Chicago. Andrew is FOH while Patrick is BOH. Andrew Choi moved around a lot as a youth because he had parents in the military, but in 2015, when he was 14, he landed in Chicago. Andrew had his first job in the restaurant industry at Sushi Dock, where he and Patrick first met. Andrew and Patrick became good friends there, and were eventually let go for drinking on the job together. Andrew then moved on to FOH work at Bohemian House in Chicago and stayed there only for 6 months before working with Patrcik again at Union Sushi. Soon after leaving the restaurant industry COVID happened and Andrew decided to team up with Patrick to create Jinsei Motto, which exists inside an existing distillery, called C.H. Distillery. Jinsei Motto and C.H. Distillery are two separate entities operating out of the same space.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "The actual prize is the journey, so you have to enjoy it."
In this episode with Andrew Choi we will discuss:
- Distilling
- The world and industry of sushi
- Bettering yourself in order to better your restaurant
- The benefits of pop ups
- Contracts
- The very unique business model of Jinsei Motto
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Grind
- What is your biggest weakness?
- Too emotional, not enough time
- What's one thing you ask or look for when interviewing/growing your team?
- Team work, take initiation
- What's a current challenge? How are you dealing with it?
- Taking the next step (possible brick and mortar)
- Share one code of conduct or behavior you teach your team.
- Gratitude
- What is one uncommon standard of service you teach your staff?
- Cleanliness
- What's one book we must read to become a better person or restaurant owner?
- Ishmael by Daniel Quinn
- Twelve and a Half by Gary Vaynerchuk
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Apple products (iWatch and AirPods)
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? (Andrew/Patrick)
- Family/Family
- Trust yourself and believe in yourself/Time
- Don't take things so seriously and do what you want to do/Trust
Contact: Website: https://www.jinseimotto.com/
Instagram: @jinsei_motto
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Andrew Choi and Patrick Bouaphanhfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Chef Joe Frillman is the Owner and Executive Chef of Daisies in Chicago, IL. Joe's first job in the industry was as a food runner when he was in high school. He fell in love with the industry during that very first job. After graduating from college, Joe decided he wanted to become a chef. He went to culinary school in Chicago, and then in 2008 helped open The Bristol in Chicago. Later, in 2010, he travelled through Europe and ended up working in a restaurant in London. He returned and helped open Perennial Virant and Balena with the Boca Restaurant Group in Chicago. In 2015, he took time off to focus on consulting and finally, in 2017, he opened his restaurant, Daisies, in Chicago.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "If you're not having fun, you should be doing something else."
In this episode with Joe Frillman we will discuss:
- Work/life balance
- Culinary school thoughts
- Burnout
- Checklists
- The industry now vs. how it was in 1999
- Italian cuisine
- Farming
- Service charges
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Tenacity
- What is your biggest weakness?
- Letting things go
- What's one thing you ask or look for when interviewing/growing your team?
- What's your favorite color?
- What's a current challenge? How are you dealing with it?
- Labor
- Share one code of conduct or behavior you teach your team.
- Don't be a dick
- What is one uncommon standard of service you teach your staff?
- Hello and Goodbye to every single customer
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast
- RASI - restaurant accounting
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Spend time with their team
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Have fun
- Work hard
- Take time for yourself
Contact: Website: https://www.daisieschicago.com/
Email: info@daisieschicago.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Joe Frillmanfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
David Sloan is a Managing Partner at Venture Kitchen. He is also the former CEO and Founder of Naf Naf Grill. David started a financial career soon after school and built it up for 10 years. One day around 2010, while driving through Chicago, David saw a restaurant specializing in shawarma falafel, a food he had enjoyed with his family while living and traveling in Paris as a kid. It was the best shawarma he had ever tasted, so he asked the owner if he wanted a partnership, and a partnership was formed. The restaurant was called Naf Naf and it was in a "hole in the wall" location. With the newfound partnership, David and his partners built out a new location for Naf Naf, changed the name to Naf Naf grill, and opened 6-7 months after leaving the old location. Naf Naf Grill was instantly popular and a second location opened roughly a year after the first. a third location followed just a few months later. Today, Naf Naf Grill has 38 locations. David also opened Taqueria Invicto, a Mexican restaurant. He also started a charity organization looking to solve child hunger, called One Feeds Two, which has provided now over 20 million meals to hungry kids.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "I like to live my life knowing I'm going to die."
In this episode with David Sloan we will discuss:
- Passion
- Buying an existing restaurant
- Location
- Building a chain restaurant
- Franchising
- Growing very fast
- Creating brands
- Assembly line operations
- Restaurants in the MetaVerse
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Tenacity
- What is your biggest weakness?
- Myself
- What's one thing you ask or look for when interviewing/growing your team?
- Love and passion
- What's a current challenge? How are you dealing with it?
- Real estate in the suburbs
- Share one code of conduct or behavior you teach your team.
- Be a good person
- What is one uncommon standard of service you teach your staff?
- Delicious food
- What's one book we must read to become a better person or restaurant owner?
- Can't Hurt Me: Master Your Mind and Defy The Odds by David Goggins
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Lunchbox
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Get inside the restaurant and work with the staff in the physical space
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Love your family
- Find your passion
- Never give up
Contact: Venture Kitchen website:
https://www.venturekitchen.co/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Sloanfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Brian Duncan is the Founder of Down To Earth Wine Concepts LLC. Brian is a Chicago native and graduated from Illinois State University. In 1992 he joined the Chicago restaurant Spruce with owner Dan Sachs and Chef Keith Luce. In 1999, Brian and Dan Sachs opened Bin 36, a 13,000 square foot restaurant in downtown Chicago. Shortly after that, Brian created Bin 36 Wines, to make and sell his own wines. In 2008, Brian began attending seminars and public speaking opportunities about wine and education. In 2015, Brian created Down To Earth Wine Concepts LLC, a consulting company which pulls from all of Brian's expertise: public speaking, hospitality, business ownership, food and wine education, and corporate team building exercises.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "You have to have humility."
In this episode with Brian Duncan we will discuss:
- Public speaking
- Humility
- Wine education
- Staff training
- How to run a profitable wine program
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Contact: Instagram: @obrion
Facebook: @downtoearth
Email: brian36@icloud.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brian Duncanfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Brad Parker is the Founder and CEO of Parker Hospitality in Chicago, IL. Brad worked at Starbucks as a teenager and needed up getting into real estate after college. He started his entrepreneur journey by starting a luxury car rental service in Chicago. He eventually, along with his business partner, decided to open a bar. American Junkie opened in 2013 and Brad and his partner sold the business in 2015. That same year, Brad opened The Hampton Social as a sole proprietor. The Hampton Social intentionally targets women 25-40 because Brad's sister claimed American Junkie was too male-oriented. Brad also puts an emphasis on making his restaurant spaces Instagram-friendly, so that guests naturally and enthusiastically do his marketing for him. The Hampton Social currently has 8 locations with more on the way in cities such as Miami and Nashville.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Anything is possible, but you need to put one foot in front of the other."
In this episode with Brad Parker we will discuss:
- Opening a bar with a partner
- Operating a bar
- Systems, systems, systems
- Food costing
- Importance of checklists
- Public perception
- Raising capital
- Growing too fast
- Changing customer habits
- Dealing with online review culture
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- I rarely sleep
- What is your biggest weakness?
- Not the best listener
- What's one thing you ask or look for when interviewing/growing your team?
- Do they fit our culture?
- What's a current challenge? How are you dealing with it?
- Labor and consistent culture
- Share one code of conduct or behavior you teach your team.
- Always find a way
- What is one uncommon standard of service you teach your staff?
- Every customer leaves happy
- What's one book we must read to become a better person or restaurant owner?
- Row the Boat by P.J. Fleck and Jon Gordon
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Sunday - pay at the table
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Focus on the asset and not the people
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Take a chance and do it
- You can't take your money with you
- You want to be known for how you treat people, not what you built
Contact: Website: https://www.parkerhospitality.com
Instagram...
Parker Hospitality: @parkerhospitality
Hampton Social: @thehamptonsocial
Brad: @bradparker_hospitality
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brad Parkerfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Michael Muser is the Co-Owner of Ever, After, and The Canvas in Chicago, Illinois. Michael studied theater in college in Southern California. After graduating and waiting tables in SoCal, he decided to train as a sommelier. He worked as Wine Director under Chef Curtis Duffy at Avenues in The Peninsula Hotel, a 5-star hotel in downtown Chicago. There the team earned two Michelin stars. In 2011, Michael and Chef Curtis left Avenues to open their own restaurant, called Grace. They left Grace in 2017 after a failed attempt to buy the restaurant from majority stakeholders. In 2020, Chef Curtis and Michael opened Ever in Chicago. In October of 2022, they opened a cocktail lounge called After.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Give them (your employees) them the tools they need to be successful. hold them to the highest standard possible and get out of the way."
In this episode with Michael Muser we will discuss:
- The relationship with staff
- Working in a hotel
- Advice on choosing a location
- BOH layout
- Partnerships
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- I show up
- What is your biggest weakness?
- Too emotional
- What's one thing you ask or look for when interviewing/growing your team?
- a real sense of commitment
- What's a current challenge? How are you dealing with it?
- Finding committed employees
- Share one code of conduct or behavior you teach your team.
- Always remember that the person you are talking to is dealing with a million things that you don't know anything about.
- What is one uncommon standard of service you teach your staff?
- Name check
- What's one book we must read to become a better person or restaurant owner?
- The Alchemist by Paulo Coelho
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Tock reservation system
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Restaurants at a particular price point who don't have ceiling (exposed, painted air ducts are ugly)
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Show up
- Be early
- Stay late
Contact: Email: employment@ever-restaurant.com
Instagram...
Ever: @everrestaurant
After: @afterloungechicago
Michael: @photo_muse
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Michael Muserfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Gino Wickman is the author of many books, including Traction: Get A Grip On Your Business, Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business, The EOS Life: How To Live Your Ideal Entrepreneurial Life, What The Heck Is EOS?, and others. Gino's creation, E.O.S., stands for Entrepreneurial Operating System, and his book Traction is the book that teaches you the systems in EOS.
Gino Wickman skipped college and went right into the workforce, saving money while working at a machine shop straight out of high school. After four years of working and saving money, Gino decided to start his entrepreneurial journey. After a few essential failures and minor successes, Gino found himself working in real estate. By his early 20's, he was making 6 figures in real estate. He worked for his dad, Floyd Wickman, in his own real estate training company. When that company sold, Gino stayed on for a year and a half to transition the new team. Finally, Gino started creating EOS in his mid-late 20's. Since then, across 20 years, Gino built and fleshed out the EOS and wrote 8 books to guide users and adopters. Today, over 150,000 companies round the world utilize EOS.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "You get everything you want out of life if you help enough people get what they want."
In this episode with Gino Wickman we will discuss:
- Communication
- The 10 disciplines for the successful entrepreneurs
- The importance of saying no
- Imposter syndrome
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Contact: Gino's website: ginowickman.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Gino Wickmanfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Edward Slingerland is Distinguished University Scholar and Professor of Philosophy at the University of British Columbia, where he also holds appointments in the Departments of Psychology and Asian Studies. Educated at Princeton, Stanford and UC Berkeley, he has taught at the University of Colorado, Boulder, the University of Southern California and the University of British Columbia. Dr. Slingerland is an expert on early Chinese thought, comparative religion and cognitive science of religion, big data approaches to cultural analysis, cognitive linguistics, digital humanities and humanities-science integration. Edward Slingerland is the author of the recent book Drunk: How We Sipped, Danced, and Stumbled Our Way To Civilization. He also penned a book called Trying Not To Try: The Art of Science and Spontaneity. Today, we are discussing the ideas, messages, and philosophies found in his book Drunk, and how they can benefit the restaurant industry.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite successes quote or mantra: * "Effortless action."
In this episode with Edward Slingerland we will discuss:
- Alcohol Education
- Alcohol myths and misconceptions
- Alcohol benefits
- A new possible hypothesis for how humans discovered alcohol
- How different cultures drink
- The affect of alcohol on underdeveloped brains (teenagers)
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact: Website: https://www.edwardslingerland.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Edward Slingerlandfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Evan Mallett is the Chef and owner of The Black Trumpet in Portsmouth, NH. This is Evan's second time on the show, originally featured as our very first guest! Evan opened The Black Trumpet in 2007. In 2011 and 2013 he was a semi-finalist for James Beard Awards. The Black Trumpet is still open and thriving today in scenic Portsmouth, NH. Evan injects his restaurant with an emphasis on seasonal dishes and a farm-to-fork mentality.
Check out episode 002 with Evan Mallett as mentioned in today's episode!
Check out Black Trumpet: A Chef's Journey Through Eight New England Seasons by Evan Mallett as mentioned in today's episode.
Check out episode 874 with Jay McSharry as mentioned in today's episode!
Check out episode 930 with Martha Allen as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite successes quote or mantra: * "It's healthy to aspire, but don't expire."
In this episode with Evan Mallett we will discuss:
- Losing a team member to suicide
- The technology of cooking
- Alcohol in the restaurant industry
- Criticism and communication
- Compassion and empathy
- Staffing
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Contact: Email: evan@blacktrumpetbistro.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Evan Mallettfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Rachel Miller first fell in love with cooking while working at a small restaurant on the coast of Virginia, where she's from. It was there that she discovered the sensory impact of terroir, since the restaurant sourced ingredients from nearby farms and local fishermen. She also discovered a love for butchering and charcuterie, which quickly propelled her to move to Boston to pursue an entry level butchering job at Lionetti’s in the South End. Over the next 12 years, Rachel studied and cooked every day working her way up in some of the best kitchens in Boston, most notably as Chef de Cuisine at Clio, Ken Oringer’s flagship restaurant. Prior to Clio, she was named one of Zagat’s 30 Under 30: Boston’s Hottest Up and Comers, as Executive Sous Chef at Bondir.
Once Rachel ran out of opportunities operating other chef’s kitchens she decided to move forward and open her own restaurant. For over 2.5 years she worked as a private chef and booked Nightshade Pop Up dinners in and around Boston and the North Shore, learning and growing into her own style. In October of 2019 she opened her first baby, Nightshade Noodle Bar in downtown Lynn, MA where she lives and can be found cooking on the line every night. Follow Rachel for a glimpse from behind the scenes of the Nightshade Noodle Bar kitchen and her next project, Sin City Superette, next door.
Check out episode 923 with Brendan Vesey as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "Everything I do is to the best of my ability."
In this episode with Rachel Miller we will discuss:
- Travel when you are young
- Mentors
- Ego
- Pop ups
- Insurance
- Marketing
- Building a diverse clientele
- Creating an email list
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Compassion
- What is your biggest weakness?
- Compassion
- What's one thing you ask or look for when interviewing/growing your team?
- "Why are you here?"
- What's a current challenge? How are you dealing with it?
- Hiring
- Share one code of conduct or behavior you teach your team.
- "Everything we do is to the best of our ability."
- What is one uncommon standard of service you teach your staff?
- Keep a record of what regulars order to reference the next time they come in
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Resy
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Thank their staff
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Apply an admin fee and pay everyone fairly
- Do everything to the best of your ability
- Keep your sidewalk clean
Contact: Email: rachel@nightshadenoodlebar.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Rachel Millerfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Martha Allen is the Executive Director at Extra Table. Extra Table fundraises to purchase new, healthy, and shelf-stable food to be delivered monthly to food pantries and soup kitchen across Mississippi. Extra Table supplies Mississippians with an average of $74,000 dollars of food per month to 57 food panties, all within Mississippi. Martha Allen grew up on the Mississippi delta and was taught by her parents at an early age to always help others. She began working in the non-profit sector and met Robert St. John at a fundraising event. Extra Table was originally the idea of Robert St. John, a well-known and successful Hattiesburg restaurateur. Robert was so impressed with Martha that he knew when he met her that he needed to hire her. A mere 15 days after interviewing for the position, Martha was living in Hattiesburg and working at Extra Table with the mission of feeding hungry Mississippians fresh and healthy food.
Check out episode 928 with Katie Dixon as mentioned in today's episode!
Check out episode 929 with Robert St. John as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favor success quote/mantra: * "I want to be remembered and I want my mark on the world doing good to help those who can't help themselves."
In this episode with Martha Allen we will discuss:
- Fighting hunger
- Budgetary concerns for a non-profit like Extra Table
- The importance of getting attorneys involved
- Fundraising events
- Sponsors
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Contact: Extra Table website: www.extratable.org
Extra Table on Instagram: @extratable
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Martha Allenfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Robert St. John grew up in Jackson, Mississippi. At age 19, Robert entered the restaurant industry at a delicatessen where he became the manager. During his very first shift at that job, he decided that he wanted to make restaurants his career. After struggling with substance abuse in his early adulthood, Robert got completely clean in 1983 and went to school to study the industry and in 1987 he opened his first restaurant, The Purple Parrot, in Hattiesburg, Mississippi. He opened that restaurant with 2 other partners, and he believes partnerships are the right way to go toward success in this industry, still to this day. His restaurant group, New South Restaurant Group, now has 10 unique concepts throughout Mississippi. New South Restaurant group includes: Crescent City Grill, Tabella, The Midtowner, Ed's Burger Joint, The Mahogany Bar, El Rayo, Highball Lanes, The Capri Theater, The Pearl, and Lakewood Social. You can check them all out right here.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite successes quote or mantra: * "Onward."
In this episode with Robert St. John we will discuss:
- Get a little bit better every day
- The benefits of partners
- Restaurant culture
- Labor shortage today
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Passion
- What is your biggest weakness?
- Not being able to say no
- What's one thing you ask or look for when interviewing/growing your team?
- Happy people
- What's a current challenge? How are you dealing with it?
- Labor
- Share one code of conduct or behavior you teach your team.
- Honesty
- What is one uncommon standard of service you teach your staff?
- Look for every opportunity to say yes
- What's one book we must read to become a better person or restaurant owner?
- Unreasonable Hospitality by Will Guidara
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- The Restaurant Unstoppable Podcast (thank you, Robert!)
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Don't prioritize their family
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Prioritize family
- Prioritize friends
- Prioritize coworkers
Contact: nsrg.com
robertstjohn.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Robert St. Johnfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Chef Katie Dixon is the Head Chef and owner at Birdhouse Cafe in Hattiesburg, Mississippi. When she was a kid, Katie was served "love on a plate" by her grandmother at large family gatherings where food was always the center of the proceedings. When she got older, she studied marketing and business in college. In 2015, Katie started Shine Cafe, a small health-conscious pop-up operating out of a Vitamin Shoppe. There she focused on meal prep and making sweet treats healthier. Today there are four Shine Cafe locations. In 2016 she was a contestant on Master Chef with Gordon Ramsey. Upon returning to Mississippi, she created Birdhouse Cafe. In 2017 she competed in The Next Food Network Star and finished in the top 5. She again returned and created Birdie's in Jackson, Mississippi. She has since taken on catering, in addition to teaching cooking classes. She has also just released her first book, titled Be Nourished: From My Heart To Your Table.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite successes quote or mantra: * "The wind is against the plane when it flies."
In this episode with Katie Dixon we will discuss:
- Being "scrappy" in this industry
- Meeting the needs of the customer
- Stay true to yourself
- The importance of travel
- Meal prep programs
- Being on Master Chef
- Keep it simple
- Mentors
- Meal prep best practices
- Catering
- Cooking classes
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Gratitude
- What is your biggest weakness?
- Saying yes to everything
- What's one thing you ask or look for when interviewing/growing your team?
- A huge heart to see people succeed
- What's a current challenge? How are you dealing with it?
- Spreading myself too thin
- Share one code of conduct or behavior you teach your team.
- Always see the best in others
- Make people feel better when they leave than when they arrived
- What is one uncommon standard of service you teach your staff?
- We employ people from the ARC - special needs adults
- What's one book we must read to become a better person or restaurant owner?
- The Art of Living by Epictetus
- The War of Art by Steven Pressfield
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Zoom call every day between all locations
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Forget to slow down and reset
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Don't take anyone or anything for granted
- Smile every day and remember the little things
- Enjoy each day as if it's your last
Contact: Instagram: @chefkatiedixon
Website: https://www.chefkatiedixon.net/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Katie Dixonfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Paul Tuennerman is the Executive Vice President at Sticky's The Finger Joint. This is Paul's third time on the Restaurant Unstoppable podcast. Paul has over 40 years in the restaurant industry, starting back in 1976 when he was a teenager. After serving in the Navy, Paul got his true professional start in the industry at Morrison's Hospitality Group in 1988-1994. He then went on to Wood Dining Services, Inc. from 1994-1999 and then The Dunhill Group from 1999-2004. He then landed the Vice President role at Piccadilly Cafeterias where he did many great things for that company, including developing highly successful growth programs, and attaining a 95.7 close ratio on proposed business opportunities. He moved on to Raising Cane's where he served as the Senior Vice President of business development. Then, in 2018 he became the CEO of Dat Dogs Enterprises, LLC. He has a website where he doles out consulting advice, and you can find it at www.tuennerman.com. As stated in the opening sentence, Paul now serves at the Executive Vice President at Sticky's The Finger Joint.
Check out episode 513 with Paul Tuennerman as mentioned in today's episode!
Check out episode 909 with Jonathan Sherman as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
In this episode with Paul Tuennerman we will discuss:
- Scaling
- The necessary tools for business ownership
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is the team management platform for restaurants. From hiring to scheduling, training, and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Unstoppable listeners get 3 months for free. Sign up here: https://www.7shifts.com/unstoppable
Contact: Email: paul@tuennerman.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Paul Tuennermanfor joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Get Neal's book Cure: New Orleans Drinks and How To Mix 'Em launching on October 25th!
Check out Drunk by Edward Slingerland as recommended in today's episode.
Check out America Walks Into A Bar by Christine Sismondo as recommended in today's episode.
Check out episode 877 with Cedd Moses as mentioned in today's episode!
Check out episode 881 with Cedd Moses as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Positions are replaceable, people are not."
In this episode with Brandon Landry we will discuss:
- The importance of learning history
- Working as a server in NYC
- Different types of management styles
- Fine dining
- Partnerships
- Finding a mentor
- Closing a restaurant
- Automation
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Genuinely like people and am interested in what they have to say
- Pursuit of understanding people
- What is your biggest weakness?
- Organization
- What's one thing you ask or look for when interviewing/growing your team?
- Empathy
- What's a current challenge? How are you dealing with it?
- Growth
- Share one code of conduct or behavior you teach your team.
- Treat other people the way that you want to be treated
- What is one uncommon standard of service you teach your staff?
- More comping than most people do
- Acknowledge people
- What's one book we must read to become a better person or restaurant owner?
- Pouring With Heart by Cedd Moses
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Slack
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Take time for ourselves
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Restaurant industry is like golf: it doesn't matter what everyone else around you is doing, it matter what youare doing
- Treat people (everyone) the way you want to be treated
- Be empathetic
Contact: Neal's book, Cure: New Orleans Drinks and How to Mix 'Em launching October 25th!
Cure website: https://www.curenola.com/
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Neal Bodenheimer for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Brandon Landry is the Founder and CEO of Walk-On's, which had its first store open in Baton Rouge, LA. Today, there are 70 Walk-On's locations. Brandon attended LSU where he was a "walk-on" for their basketball team. He learned the importance of being a part of a team at that time, and the essential role that the walk-on has among all the players and staff. Brandon decided to open a restaurant before he graduated in 2000, so he started working in them and found himself a mentor. In 2003, when Brandon and his then-business partner were only 23, the first Walk-On's location opened in Baton Rouge. Since then, the franchise has scaled to 70 locations and has attracted an investment from Saints QB Drew Brees, who is today a co-owner.
Check out episode 915 with Peter Sclafani as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "People don't care who much you know, they care how much you care."
In this episode with Brandon Landry we will discuss:
- Business plans
- Acquiring funding
- Correcting inconsistencies
- Opening a restaurant and realizing you are not what you wanted to be when you opened
- Identifying and maintaining standards
- Splitting up partnerships
- Franchising
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Work ethic
- What is your biggest weakness?
- Trust too much
- What's one thing you ask or look for when interviewing/growing your team?
- "Have you ever been a part of a team?"
- What's a current challenge? How are you dealing with it?
- Scaling culture
- Share one code of conduct or behavior you teach your team.
- Create trust
- What is one uncommon standard of service you teach your staff?
- "Rumble" - the team beats on the tables and does a rally cry twice per day
- What's one book we must read to become a better person or restaurant owner?
- Start With Why by Simon Sinek
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- KDS: Aloha and Toast
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Clearly define their purpose
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Positive people change the world
- It's not about tough love; you have to love them and then you can be tough
- Always have to value and foster relationships
Contact: Website: https://walk-ons.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brandon Landry for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Susan Spicer is the Chef/Owner of Bayona, Mondo, and Rosedale in New Orleans. She is a highly respected figure and chef in NOLA, and nationwide. Susan got her start in 1979 at the age of 26 as a cook, and soon after that, she was staging in Paris. In 1982, back in NOLA, she opened Savoire Faire inside a hotel as the Chef De Cuisine. In 1986 she was a part of the opening team at Bistro at Madison de Ville, also in NOLA. After a trip out west to California where she worked mostly catering and events, she returned to NOLA and opened Bayona in 1990. Mondo came later, in 2010. Her most recent restaurant, Rosedale, is a casual concept, again...in NOLA!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Love what you do and begin with the end in mind."
In this episode with Susan Spicer we will discuss:
- Dining outside
- Finding a mentor
- How and where to learn about cooking
- Being a woman in the industry in the 1980s
- How to manage people
- Standards
- The grind of fine dining
- Partnerships
- Turn key operations
- Food cost, waste, managing numbers
- Hosting events
- Closing a business
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Sincerity
- What is your biggest weakness?
- Judgemental
- What's one thing you ask or look for when interviewing/growing your team?
- Looking for a spark when food is mentioned or discussed
- What's a current challenge? How are you dealing with it?
- Labor
- Share one code of conduct or behavior you teach your team.
- Invested
- What is one uncommon standard of service you teach your staff?
- Trying to connect with guests
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Resy
- Toast
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Recognize their regulars
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Have animals in your life
- Be engaged with what you do
- Read books
Contact: Rosedale website: https://rosedalerestaurant.com/
Email: rosedale801@gmail.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Susan Spicer for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Brendan Vesey is the Chef/Owner of Botanica Restaurant and Gin Bar. Upon Graduating the University of Virginia Chef Brendan Vesey found himself serving as an officer in the US Navy. Since finishing service in 2005, his nose has been to the grindstone growing and developing as a professional Chef.
In 2014, he opened his second restaurant, The Joinery, located in Newmarket NH, which, unfortunately, was a casualty of the pandemic. His third concept, Botanica Restaurant, and Gin Bar, which Vesey opened in 2019, was able to survive the pandemic and is thriving today. When he's not leading his team at the Joinery he serves as an adjunct hospitality professor at Great Bay Community College and serves as a local leader for chefs collaborative.
We highly recommend that you check out episode 286 with Brendan Vesey before you listen to this episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Just do it right. make it perfect and real, because everything was never the deal."
In this episode with Brendan Vesey we will discuss:
- Small menus
- Regulars
- Juxtaposition on your offerings - mix up what you offer every so often
- Scaling
- Internal growth and scaling
- The decision to close a restaurant
- Operating out of a small kitchen
- How to raise profits
- Profit first
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Harder on myself than anyone else could ever be
- What is your biggest weakness?
- Harder on myself than anyone else could ever be
- What's one thing you ask or look for when interviewing/growing your team?
- A level of engagement about anything
- What do you do outside of work that excites you?
- What's a current challenge? How are you dealing with it?
- Managing my time and work/life balance
- Share one code of conduct or behavior you teach your team.
- Be nice to each other
- What is one uncommon standard of service you teach your staff?
- The staff is the star of the show
- What's one book we must read to become a better person or restaurant owner?
- Kitchen Confidential by Anthony Bordain
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Tock - reservation system
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Take care of their staff
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Don't over-promise
- Be your toughest critic
- be nice to the people that are doing things for you
Contact: Website: botanicanh.com
Instagram: @botanica_nh
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brendan Vesey for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Sam Silverman is the Founder of Bagelfest. Sam has always had a passion for bagels, as a kid, he practically lived off bagels! When this Worchester, MA native moved to Brooklyn and discovered there was no bagel fest... the seed was planted. What started with an Instagram account, @BrooklynBagelBlog, where Sam would review and rate bagel shops throughout New York City, evolved into @BagelFest, where Sam brings together and features the most well-known bagel shop in a given geographic area to celebrate bagels and compete for best bagel in that area. As of 2022 Sam was able to quick his corporate job and commit 100% to his passion, bagels.
Check out RestaurantSystemsPro as mentioned in today's episode!
Check out Principles: Life and Work by Ray Dalio as recommended in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "I am better today than I was yesterday, and I'll be better tomorrow than I was today."
In this episode with Sam Silverman we will discuss:
- Food festivals
- Radical truth and transparency
- Communication
- Finding yourself in the role of a "food critic"
- Starting a food blog
- Event planning
- Scaling an event
Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Contact: Instagram: @bagelfest or @brooklynbagelblog
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Sam Silverman for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Chef Matt Louis is the Chef Owner of Moxy, Luigi's West End Pizza, Street, and many other restaurants. After graduating from The Culinary Institute of America, working at Thomas Keller's French Laundry, and helping Thomas Keller open Per Se, Matt returned to NH where he was the executive chef at The Wentworth By The Sea. It didn't take long for NH Seacoast restaurateur, Jay McSherry, to take notice of Matt's talents. In 2014 Matt joined forces with JGroup and together opened Moxy, an American tapas restaurant. Today, in his portfolio, Matt has Moxy, The Franklin Oyster House, Street, Luigi's West End Pizzeria, and Street Exeter.
Check out episode 874 with Jay McSharry as mentioned int today's episode.
Check out episode 009 with Matt Louis as mentioned in today's episode.
Check out RestaurantSystemsPro as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Don't ask anybody to do something that you aren't willing to do yourself."
In this episode with Matt Louis we will discuss:
- Working for Thomas Keller
- Opening restaurants
- Managing restaurants
- Awards culture in the restaurant industry
- What a James Beard nomination is actually like
- The current staffing struggles
- Where do we go from here as an industry?
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Hard work
- What is your biggest weakness?
- Balance
- What's one thing you ask or look for when interviewing/growing your team?
- Reliability
- What's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- Be reliable
- What is one uncommon standard of service you teach your staff?
- The guest isn't always right
- What's one book we must read to become a better person or restaurant owner?
- The French Laundry Cookbook by Thomas Keller
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast QR codes - table ordering
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Being too optimistic and not realistic
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Hard work
- Integrity
- Contribution to the community
Contact: Email: matt@moxyrestaurant.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Matt Louis for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Check out RestaurantSystemsPro as mentioned in today's episode!
Restaurant Unstoppable hasn't published an episode since late August. Here we are in September with a brand new episode. Eric Cacciatore is the Founder and CEO of Restaurant Unstoppable. Jared Parisi is the Operations Manager at Restaurant Unstoppable. We are sitting down today to discuss the future of Restaurant Unstoppable. This is the fourth "Getting Personal" episode in over 900 RU episodes. Occasionally, we feel it is necessary to slow down in order to speed up. Going forward, Restaurant Unstoppable has committed to 100% on-site interviews. In order to pull this off, we need funds. We are discussing in this episode our plan to have exclusively on-site interviews with next level video output.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Just start."
In this episode with Eric and Jared we will discuss:
- The past
- The present
- The future
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Eric and Jared for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Joe Muench "started making pizzas at age 17 and hasn't stopped since." After culinary school, Joe Muench worked at Milwaukee's premier fine dining restaurant, The Grenedier Restaurant, from 1990-1994. He was later recruited by Dan Sidner to be the Executive Chef at Maxies in Milwaukee in 2007. Today they are co-owners. Dan Sidner graduated from Cornell in 1990 and worked in hotels and restaurants from Texas to Colorado until he enrolled in the C.I.A. for a 12-week culinary program. After working for David Keller at the Sailor's Lodge outside Seattle, Dan returned to Milwaukee to open Maxies with Joe. Since 2014, Dan and Joe have opened restaurants under the name, Black Shoe Hospitality.
Check out RestaurantSystemsPro as mentioned in today's episode!
Check out The Second Mountain: How People Move from the Prison of Self to the Joy of Commitment by David Brooksas mentioned in today's episode!
Check out The Speed Of Trust: The One Thing That Changes Everything by Stephen M. R. Covey as recommended by Eric in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Happy people making people happy."
In this episode with Dan Sidner and Joe Muench we will discuss:
- Partners
- Standards
- Working BOH at a country club
- Casual dining
- Opening scrappy and cheap
- Fine dining
- Eating experiences vs. dining experiences
- Real estate in the restaurant industry
- Bringing on investors
- POS systems: what to choose and why
- Loyalty programs
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- I care about people
- What is your biggest weakness?
- Monkey mind
- What's one thing you ask or look for when interviewing/growing your team?
- Do they love the industry?
- What's a current challenge? How are you dealing with it?
- Labor
- Share one code of conduct or behavior you teach your team.
- Mutual respect between FOH and BOH
- What is one uncommon standard of service you teach your staff?
- LSE: little something extra
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Get outside more
- Show people that you really love them
- Don't sweat the small stuff
Contact info: Website: https://blackshoehospitality.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Dan Sidner and Joe Muench for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Paul Bartolotta is the Chef and Co-Owner of The Bartolotta Restaurants in Milwaukee, Wisconsin. Paul got started in restaurants in his very early teens as a dishwasher and eventually became a prep cook. He decided to pursue becoming a chef after high school and eventually made his way to Italy where he trained in multiple restaurants for 7 years. From Italy he went to France and worked and studied there as well. He returned to the states and helped open a few restaurants before opening his very own Ristorante Bartolotta in 1993, with his brother Joe as his business partner. The Bartolotta Restaurants has opened 17 unique concepts in its lifetime, from fine dining to food halls. Since 2017, Chef Paul Bartolotta and his brother Joe have been nominated for, and won, 2 James Beard Foundation awards.
Check out The Next Supper: The End of Restaurants as We Knew Them, and What Comes After by Corey Mintz as mentioned in today's episode!
Check out RestaurantSystemsPro as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Integrity and authenticity above all else."
In this episode with Paul Bartolotta we will discuss:
- Telling your story
- The decision to become a chef
- Helping young chefs find opportunities
- Staging in Italy and France
- Work/life balance
- Scaling
- Standards
- Art and economics
- Winning James Beard awards
- Labor and how to address the current issues
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Indefatigable
- What is your biggest weakness?
- Time management
- What's one thing you ask or look for when interviewing/growing your team?
- Sparkle - enthusiasm for living
- What's a current challenge? How are you dealing with it?
- Inspiring growth in the team - get them as excited as I am
- Share one code of conduct or behavior you teach your team.
- Integrity above all else
- What is one uncommon standard of service you teach your staff?
- Knowing the name of the guest through technology and habit
- What's one book we must read to become a better person or restaurant owner?
- Speak Like Churchill, Stand Like Lincoln: 21 Powerful Secrets to History's Greatest Speakers by James C. Humes
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- HR software
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Take enough time to find green space and travel to refresh themselves
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Family first
- Listen to your moral compass
- To chefs: find your own voice
Contact info: Website: https://www.bartolottas.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Paul Bartolotta for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Steve brown is El Presidente of Busboy restaurant group. Steve got his start in the restaurant industry as, you guessed it, a busboy, at the age of 15. He then worked in the kitchen and eventually became a host when he was still in his teens, and he realized then that he really enjoys FOH. In his early 20's, he left the restaurant industry to work in liquor and beer sales for 4 years, until he opened his first restaurant in 1985 with a partner, called Esperanza's Restaurante Mexicano in Grapevine, Texas. In 1990, they opened a second location with a different name. 7 years later they opened a third location, again with a different name, this time called Guerro's. In 2000 came the departure of his former partner, leaving Steve with two locations including the original Esperanza's in Grapevine. Today, Esperanza's is a massive, thriving restaurant and Steve is the president of his own restaurant group.
Check out RestaurantSystemsPro as mentioned in today's episode!
Check out On The Brink: The Life and Leadership of Norman Brinker by Norman Brinker as highly recommend by today's guest!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Doubt, pout, or do without." * "The more you put down, the more you pick up."
In this episode with Steve Brown we will discuss:
- The benefits of opening a restaurant young.
- Stay humble
- Schooling post-high school
- Good with people, bad with food
- Scaling culture
- Major benefits of masterminds
- A deteriorating partnership
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Perseverance
- What is your biggest weakness?
- My heart is too big
- What's one thing you ask or look for when interviewing/growing your team?
- A willingness to learn
- What's a current challenge? How are you dealing with it?
- Maintaining the culture
- Share one code of conduct or behavior you teach your team.
- Honesty
- What is one uncommon standard of service you teach your staff?
- Attention to customer service
- What's one book we must read to become a better person or restaurant owner?
- On The Brink: The Life and Leadership of Norman Brinker by Norman Brinker
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- RestaurantSystemsPro
- Motorola head sets/ear piece for communication among restaurant staff
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Communicate with customers
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Live large
- Love large
- Work hard
Contact info: Website: http://esparzastexas.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Steve Brown for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Kris Schoenberger left the police department in 2009 and started a catering business. He and his team worked events, weddings, and festivals all over Illinois and Wisconsin. In 2014, he decided to open his first restaurant, with his mother, called BBQ'd Productions. Kris now owns 6 restaurants, including the original BBQ'd Productions, and second location of that brand, opened in 2017.
Check out RestaurantSystemsPro as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "I will help you."
In this episode with Kris Shoenberger we will discuss:
- Catering
- Operating a catering business out of your own kitchen
- BBQ
- Working festivals
- Restaurants are easier after catering
- Realizing how to properly treat your team and improve
- The difficulties of scaling
- Ego in the industry
- Finding and hiring an Executive Chef
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Humble
- What is your biggest weakness?
- My heart
- What's one thing you ask or look for when interviewing/growing your team?
- What are your future goals
- What's a current challenge? How are you dealing with it?
- Supply shortages
- Share one code of conduct or behavior you teach your team.
- Be somebody for somebody
- What is one uncommon standard of service you teach your staff?
- 3 seconds of attachment, 3 seconds of detachment
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Take care of their employees
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Give a shit
- Stay humble
- Handwrite more thank you notes
Contact info: Website: wegrillitall.com
Facebook: @BBQdproductionsKenosha
Email: kris@wegrillitall.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kris Shoenberger for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Peter Sclafani is the Executive Chef and Co-Owner of Phil's Oyster Bar and a Partner at Making Raving Fans Hospitality Group. Peter grew up in the restaurant industry. At age 13, he started working FOH in his father's restaurant in New Orleans. He studied finance at LSU. In 1998, Peter opened his first restaurant, Ruffino's, which scaled to two locations before they were sold in 2019, after 21 years. Peter now owns multiple restaurants in some capacity, including Portobello's Grill and P-Beau's in Louisiana, and he is a Partner at Making Raving Fans Hospitality group.
Peter Sclafani has been invited to cook at the James Beard House twice. In 2014, he was named, along with his partner Ruffin Rodrigue, "Restaurateurs of the Year" by the Louisiana Restaurant Association. Peter also wrote a book, called Seasons of Louisiana, published in 2012.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Make it better every day."
In this episode with Peter Sclafani we will discuss:
- Starting out in your dad's mom and pop restaurant
- Growing up in FOH
- Sharing recipes
- Masterminds
- Catering
- Learning how to elevate your food
- Inventory
- The Law of Diminishing Returns
- Coding invoices
- Hiring and interviewing
- Finding your core focus
- Consultants
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Tenacity, never give up
- What is your biggest weakness?
- Sometimes I think I know it all
- What's one thing you ask or look for when interviewing/growing your team?
- What excites them, what is their passion?
- What's a current challenge? How are you dealing with it?
- Labor
- Share one code of conduct or behavior you teach your team.
- Caring
- What is one uncommon standard of service you teach your staff?
- Cotton candy at the end of the meal
- What's one book we must read to become a better person or restaurant owner?
- Extreme Ownership by Jocko Willink and Leif Babin
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Restaurant Systems Pro and Slack
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Humility
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Make it better every day
- It's about relationships
- Quality, quality, quality
Contact info: Email: peter@mrfhg.com
Website: makingravingfans.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Peter Sclafani for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Martha Hoover had zero restaurant experience prior to 1989; up to this point, she was a sex crime prosecutor. Not having any experience did not stop her, and neither did the sexism from her male counterparts. She would soon prove them wrong with the creation of Café Patachou. Now, 33 years later, Café Patachou scaled to become Patachou Inc. where Martha is the owner/operator of 6 unique brands (Café Patachou, Petite Chou, Napolese, Public Greens, Bar 114, and Apocolypse Burger) consisting of 14 total locations across Indianapolis. In addition, she has created The Patachou Foundation where she and her team directly feeds and educates 1,000 food-insecure children in Indianapolis.
Check out episode 745 with Chris Schultz about knowing when to scale as mentioned in today's episode!
Check out episode 910 with Kristen Barnette as mentioned in today's episode!
Check out episode 760 with Nick Sarillo as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "The perception of abundance creates disdain for resources."
In this episode with Martha Hoover we will discuss:
- The creation of waste in our industry, waste of all kinds
- Is it possible to achieve "work/life balance" ever?
- Opening a restaurant with no prior restaurant experience
- The price of food
- The difference between cash flow and profit
- Passionate about food
- When to scale
- How to scale
- Restaurant industry awards
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Delusion
- What is your biggest weakness?
- Delusion
- What's one thing you ask or look for when interviewing/growing your team?
- How does this person fit in with our values?
- What's a current challenge? How are you dealing with it?
- Maintaining relevancy and continuing to operate an organization that is distinguished from other restaurants
- Share one code of conduct or behavior you teach your team.
- Respect
- What is one uncommon standard of service you teach your staff?
- Sheer understanding that people come to our restaurants for a reprieve from their life
- What's one book we must read to become a better person or restaurant owner?
- Imaginable by Jane McGonigal
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Foodager - Craftable
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Do unto others as you would do to yourself
- Know thyself
- Aways speak truth to power
Contact info: Email: martha@cafepatachou.com
Website: https://www.patachouinc.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Martha Hoover for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Rodrigo Souza is Chef/Owner of Comeketo Brazilian Steakhouse and Virtual Kitchen Hall. Originally, Rodrigo is from Brazil. When Rodrigo was in his late teens, his mother was worried that he'd get involved with the wrong crowd. To avoid this she shipped him up to Massachusettes. Upon his arrival, Rodrigo got straight to working in the restaurant industry before joining the US Military. After his service, Rodrigo was approach with the opportunity to be someone's exit strategy and to take over a turn key operation. With this, in 2009, Comeketo was born. Comekito has since relocated, going from a small counter service restaurant to a much larger, full service restaurant in Leominster, MA.
Check out RestaurantSystemsPro as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, don't sit at home and think about it. Go out there and get busy."
In this episode with Rodrigo Souza we will discuss:
- Text communication in the workplace
- Immigrating to the US from Brazil
- Learning English while working as a server in the US
- Fundraising to buy an existing business
- When your business partner walks out on the first day
- Early-on DIY Facebook marketing
- Creating a business plan
- How to educate your community and guests about your particular cuisine
- Getting a second location
- Virtual kitchens
- Ghost kitchens
- How to hype a restaurant grand opening
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Real hospitality and restaurant industry veterans, the My Restaurant CFO team understands the daily frustrations restaurant owners experience managing their establishments. By partnering to create a custom solution, we streamline your flow of financial information, create a clear picture of your overall financial health, use your historical data to forecast your financial needs, and suggest ways to cut costs and increase revenue. My Restaurant CFO - Let us help you achieve your goals.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Persistence
- What is your biggest weakness?
- Believing in people more than they believe in themselves
- What's one thing you ask or look for when interviewing/growing your team?
- Ask for three things they are good at and others say they are good at
- Ask for three areas of opportunity
- Stress the importance of good people behind the product
- What's a current challenge? How are you dealing with it?
- Labor
- Share one code of conduct or behavior you teach your team.
- Selfless servers, help people without thinking you're going to get a big tip
- What is one uncommon standard of service you teach your staff?
- Integrity, do the right thing even when you're not being watched
- What's one book we must read to become a better person or restaurant owner?
- Traction: Get A Grip On Your Business by Gino Wickman
- Profit First: Transform Your Business From A Cash-Eating Monster To A Money-Making Machine by Mike Michalowicz
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Name one service you've hired.
- Accounting - Spinelli CPA
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- RestaurantSystemsPro
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Integrity
- Hard work
- Aim to be a little bit better every day
Contact info: Instagram: @comeketo_brizilian_steakhouse
Facebook: @Comeketo
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Rodrigo Souza for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Allan Beetle is the Co-founder of Patrick’s Pub. Before opening Patrick's Pub & Eatery, in Gilford, NH, Allan had a successful career in computer technology sales, allowing him to retire at the age of 38. It was in 1994 when Allan’s brother, and brother’s wife, Approached Allan with an idea to open a restaurant togher. Allan had zero restaurant experience, but his brother was a chef who had worked in hotels prior. Together they put their heads down and ground. After 5 years of hard work they finally felt like they caught a rhythm. 27 years later, today, Patricks Pub & Eatery is an Iconic part of the Winnipesaukee Lakes Region identity.
check out episode 437 with David Scott Peters on menu engineering as mentioned in today's episode.
Check out RestaurantSystemsPro
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Make someone's day."
In this episode with Allan Beetle we will discuss:
- Enterprise solutions
- Language use and choices
- Advice on paying attention to your lease when buying a restaurant
- Seasonal restaurant service (summers only in a tourist town)
- True Irish pubs
- Events in your restaurant or pub
- Collecting emails
- Real estate
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Real hospitality and restaurant industry veterans, the My Restaurant CFO team understands the daily frustrations restaurant owners experience managing their establishments. By partnering to create a custom solution, we streamline your flow of financial information, create a clear picture of your overall financial health, use your historical data to forecast your financial needs, and suggest ways to cut costs and increase revenue. My Restaurant CFO - Let us help you achieve your goals.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- I like helping people
- What is your biggest weakness?
- Self-centered
- What's a current challenge? How are you dealing with it?
- Staying profitable
- Share one code of conduct or behavior you teach your team.
- Have fun and make people's day
- What is one uncommon standard of service you teach your staff?
- Actively engaged in the common standard
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast POS
- Name one service you've hired.
- Kate Lilly - Lilly Designs in Gilford NH
- What is one thing you feel restaurateurs don't do well enough or often enough
- Finding a passion within their community and engaging with it
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Make people's day
- Have fun
- Leave things better off after you've been there
Contact info: Email: info@patrickspub.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Allan Beetle for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Hilary Abell is a co-founder of Project Equity, currently focused on demonstrating and expanding impact and fueling public policy to support broad-based employee ownership, driving racial and economic equity. Project Equity is a nonprofit that builds economic resiliency with low-income communities by demonstrating and replicating strategies that increase worker ownership. Since its launch in 2014, Project Equity has grown to work with small business clients around the country on employee ownership transitions and is raising awareness and building the ecosystem of support for this powerful business model nationwide.
Carolyn Berke is the Founder of Niles Pie Company, which has retail sales, classes, dinners and catering, and is a unique presence for local artisanal food in Union City and, as of July 2017, is the first cooperative on the 880 corridor. The owner, Carolyn Berke, sees the coop conversion as a way to to bring job stability and growth to the business, as well as a way to provide staff with profit sharing and ownership. It is also a way for her to eventually retire from the business, and she will continue to build it with her 8 employees for the coming years.
Check out 845 with Corey Rosen as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "In a cooperative everyone can be a leader." * "Stress cannot exist in the presence of pie."
In this episode with Hilary Abel & Carolyn Berke we will discuss:
- ESOPs and Co-ops
- Brand-based employee ownership
- Three models to explore:
- ESOP - Employee Stock Ownership Plan
- Cooperative - good for small to medium sized business
- Employee Ownership Trust
- What does the model do for culture?
- The myths of co-op companies
- Easier to scale in most cases
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Real hospitality and restaurant industry veterans, the My Restaurant CFO team understands the daily frustrations restaurant owners experience managing their establishments. By partnering to create a custom solution, we streamline your flow of financial information, create a clear picture of your overall financial health, use your historical data to forecast your financial needs, and suggest ways to cut costs and increase revenue. My Restaurant CFO - Let us help you achieve your goals.
Contact info: Website: project-equity.org
Hilary's email: hilary@project-equity.org
Website: nilespie.com
Carolyn's email: carolyn@nilespie.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Hilary Abel & Carolyn Berke for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Kristen Barnette is the Founder, and CEO of Hungry House. Hungry House is an 'anti-ghost kitchen' connecting patrons digitally and in person at their two brick-and-mortar locations. Before founding Hungry House, Kristen graduated from Cornell University where she studied Applied Economics and Management as well as International Development and Food Policy. Early in her career, Kristen worked as an associate with The Boston Consulting Group before joining New York City-based Dig, where Kirsten held multiple titles including Leadership Development, Head of Supply Chain and Menue Development, Director of Strategic Operations, and GM of Room Service by Dig Inn. Kristen's final stop before founding Hungry House was at Zuul, a ghost kitchen operations, and technology company, where Kristen served as Director of Strategy and Chief Operation office during her 2-year tenure.
Check out episode 837 with Corey Manicone as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Hungry for more, hungry to be better."
In this episode with Kristen Barnette we will discuss:
- Using diet as medicine
- Living with Lime Disease
- Raw vegan diets
- Repeat customers
- Food distribution
- Ghost kitchen
- Convenient food made sustainably
- Tech stack
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Real hospitality and restaurant industry veterans, the My Restaurant CFO team understands the daily frustrations restaurant owners experience managing their establishments. By partnering to create a custom solution, we streamline your flow of financial information, create a clear picture of your overall financial health, use your historical data to forecast your financial needs, and suggest ways to cut costs and increase revenue. My Restaurant CFO - Let us help you achieve your goals.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Work ethic
- What is your biggest weakness?
- Working on too many things at once
- What's one question you ask or thing you look for during an interview?
- Inherent drive to go above and beyond
- What's a current challenge? How are you dealing with it?
- Prioritizing
- Share one code of conduct or behavior you teach your team.
- Look around for a way to help your team member
- What is one uncommon standard of service you teach your staff?
- Proactively engage with customers coming to the store front
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Ingest AI
- Name one service you've hired.
- Outsource the creation of recipes
- What is one thing you feel restaurateurs don't do well enough or often enough
- Finding ways to scalable delicate their task so they can have the time to be better leaders
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Take care of yourself
- Raise your hand for opportunities
- You can't do everything alone
Contact info: Website: https://www.orderhungryhouse.com
Instagram: @orderhungryhouse
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kristen Barnette for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Jonathan Sherman is the Founder, and CEO of Sticky's The Finger Joint. Jonathan is a graduate of the University of Michigan where he studied Industrial and Operations Engineering. He'd go on to pursue a career in finance working with both JP Morgan and Bridgewater Associates, where he focused on investing and macroeconomic research. Before long data analysis, and research got stale and the entrepreneurial bug started to bite at Jonathan's heels. in. In 2011, Jonathan partnered with a friend to open Sticky's finger joint. Sticky's was an instant hit and has since scaled to 13 locations throughout NYC.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "What's making me feel unstoppable right now is my team."
In this episode with Jonathan Sherman we will discuss:
- Working in finance
- Engineering backgrounds in the restaurant industry
- Building out systems
- Why chicken fingers?
- Data management tech
- Doing everything from scratch
- Finances of opening the restaurant
- Determining your target market
- Location woes, especially in a big city
- Menu engineering and costing
- Training
- Hiring
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Real hospitality and restaurant industry veterans, the My Restaurant CFO team understands the daily frustrations restaurant owners experience managing their establishments. By partnering to create a custom solution, we streamline your flow of financial information, create a clear picture of your overall financial health, use your historical data to forecast your financial needs, and suggest ways to cut costs and increase revenue. My Restaurant CFO - Let us help you achieve your goals.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Determination
- What is your biggest weakness?
- Trying to do too many things
- What's one question you ask or thing you look for during an interview?
- An understanding of what it's going to take to do the job and a willingness to do it
- What's a current challenge? How are you dealing with it?
- Labor, hire better and train better
- Share one code of conduct or behavior you teach your team.
- Communication is the backbone of every relationship and sets us up for success
- What is one uncommon standard of service you teach your staff?
- Make sure every guest loves their food and understand what they are getting
- What's one book we must read to become a better person or restaurant owner?
- Kitchen Confidential by Anthony Bourdain
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast
- Name one service you've hired.
- Bookkeeping - Dine Technology - Scott Gillman
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Empower your people
- Make delicious food
- Have fun doing it
Contact info: Website: https://stickys.com
Email: jon@stickys.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jonathan Sherman for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Liz Solomon Dwyer is the Founder and CEO od King David Tacos. Known for Austin-style breakfast tacos at carts and cafes across the city, King David Tacos was founded by Austin, TX native Liz Solomon Dwyer. She applied her decade of experience in advertising to launch King David Tacos in 2016—inspired by her Austin upbringing, Jewish heritage and her late father, fondly known as “King David”—and she leads the business full-time. King David Tacos recently launched its first brick + mortar location and headquarters at 611 Bergen St in Brooklyn’s Prospect Heights, enabling its network of over 80 cafe retailers around the city; newly sustainable, zero-emissions taco + coffee carts (now Powered by Blank Street); as well as its recent launch into select NYC area Whole Foods Markets in the prepared foods section.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "If it was easy, everyone would be doing it."
In this episode with Liz Solomon Dwyer we will discuss:
- Marketing and advertising
- Trust and partnerships
- Dealing with difficult people and situations
- Social and emotional intelligence
- Establishing an LLC
- Pop ups and catering
- How to name your restaurant/branding
- Scaling and growth
- Consulting, mentorship
- Food carts
- Retail
- Wholesale
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Real hospitality and restaurant industry veterans, the My Restaurant CFO team understands the daily frustrations restaurant owners experience managing their establishments. By partnering to create a custom solution, we streamline your flow of financial information, create a clear picture of your overall financial health, use your historical data to forecast your financial needs, and suggest ways to cut costs and increase revenue. My Restaurant CFO - Let us help you achieve your goals.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- I don't accept the status quo
- What is your biggest weakness?
- Impatience
- What's one question you ask or thing you look for during an interview?
- The desire to make things better and not accept the status quo
- What's a current challenge? How are you dealing with it?
- Figuring out how to get out of my own way
- Share one code of conduct or behavior you teach your team.
- Treat others how you'd like to be treated
- What is one uncommon standard of service you teach your staff?
- Recognizing regulars, have conversations with guests
- What's one book we must read to become a better person or restaurant owner?
- Blood, Bones, and Butter by Gabrielle Hamilton
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- OptimoRoute - Online Route Planner
- Name one service you've hired.
- Totrillas - Fiesta Tortillas in Austin, TX
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Take time off
- Eat good food
- Don't be too hard on yourself
Contact info: Instagram: @kingdavidtacos
Website: http://kingdavidtacos.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Liz Solomon Dwyer for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Greg Provance is the owner of GP Hospitality Partners LLC,. GP Hospitality Partners LLC is a full-service restaurant hospitality consulting firm. In addition to being a consulting partner of Everbowl, Southern Californias Fastest growing fast-casual chain, Greg owns serval restaurants in the San Diego area and serves as a principal consultant and advisor for restaurants across the country. His career began as a professional actor, where he landed numerous roles fro film and television including Dawson's Creek, Homicide Life on the Streets, Charmed, Days of Our Lives, Fox Family, Showtime, and various independent films, as well as hosting a Emmy winning series for NASA an PBS. He now employs the skills he learned in entertainment to drive his passion for hospitality and personal and business development.
Check out episode 895 with Roger Beaudoin as mentioned in today's episode.
Check out episode 722 with Jeff Fenster as mentioned in today's episode.
Check out episode 437 with David Scott Peters as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "People won't remember what you said or what you did, but how you made them feel."
In this episode with Greg Provance we will discuss:
- Exploring other vocations before landing on hospitality
- Working in the entertainment industry
- Substance abuse in the restaurant industry
- Honing your skills at an established, successfully hospitality group
- Creating a niche for yourself
- Training
- Inventory
- Recipe costing
- Labor cost
- Social media marketing
- Recovering guests
- Promotions that actually drive sales
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Real hospitality and restaurant industry veterans, the My Restaurant CFO team understands the daily frustrations restaurant owners experience managing their establishments. By partnering to create a custom solution, we streamline your flow of financial information, create a clear picture of your overall financial health, use your historical data to forecast your financial needs, and suggest ways to cut costs and increase revenue. My Restaurant CFO - Let us help you achieve your goals. Contact info: LinkedIn: https://www.linkedin.com/in/gregprovance
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Greg Provance for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Sue Bette. Sue Bette is the founder and head coach of Bluebird Hospitality, a Vermont-based company focused on creating community and joy through food and gathering experiences. Founded in 2009, Bluebird Hospitality has been recognized by the James Beard Foundation, with Bluebird Tavern nominated as one of the Best New Restaurants in 2010, and the Food Network, with Bluebird Barbecue, featured on Diners, Drive-Ins, and Dives. In her current role, Sue is involved in crafting the company culture, shaping the design and artistic direction, and innovating for future growth opportunities.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * Let go of the oars
In this episode with Sue Bette we will discuss:
- History
- Education/coaching
- Learning what "health food" actually means
- Restaurant reviews
- Educating through food
- Restaurant accolades
- Vulnerable leadership
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Focus on the good
- What is your biggest weakness?
- Trying to please everyone
- What's one question you ask or thing you look for during an interview?
- Is this person oriented to be helpful to others
- What's a current challenge? How are you dealing with it?
- Rebuilding after the pandemic
- Share one code of conduct or behavior you teach your team.
- Courtesy, please, thank you
- What is one uncommon standard of service you teach your staff?
- Don't point, bring people top where they are trying to go
- What's one book we must read to become a better person or restaurant owner?
- Tao Te Ching: A new English Version by Lao Tzu, translated by Stephen Mitchell
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Plate IQ
- Slack
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Take time to take care of themselves
- Name one service you've hired.
- Ian Bishop Imagery
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Have more fun
- Stay to the center
- Fill your life with awesome relationships that support you
Contact info: Website: https://www.bluebirdbbq.com
Instagram: @sue.bette @bluebirdbbq
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Sue Bette for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me introduce today's guest, Founder/Partner at Blackstone, 30Hop, Tin Roost, Tribute, and The Iowa Athletic Club- Erik Shewmaker. After graduating from The University of Iowa Tippie College of Business with a focus in Finance, Management, and Entrepreneurship, Erik spent the first year out of college as a Customer Relationship Manager for Great America Leasing before re-connecting with long-time from Matt Swift about opening a restaurant. That restaurant Blackstone opened in 2007. 15 years later Erik is now a partner in 6 different restaurants and running his own landscaping and edging company, Essential Edging.
Check out episode 898 with Ben Smart as mentioned in today's episode!
Check out episode 900 with Matt Swift as mentioned in today's episode!
Check out episode 889 with Jake Brewer, CFO of Miso Robotics as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Little things make big things happen."
In this episode with Erik Shewmaker we will discuss:
- Focus on finance
- Partnerships
- Bartending
- Opening a restaurant
- Taking over a failing restaurant
- Building several restaurants within one mile of eachother
- Training
- The importance of the pre-shift
- Establishing culture
- Ego and humility
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Attention to detail
- What is your biggest weakness?
- Taking things too personally
- What's one question you ask or thing you look for during an interview?
- Adopt a conversational tone and then flip it to a technical question to see their reaction
- Looking for people that we want to hang out with because what we do is fun
- What's a current challenge? How are you dealing with it?
- Evolving our structure to facilitate growth
- Share one code of conduct or behavior you teach your team.
- Everything we do is for the guest
- What is one uncommon standard of service you teach your staff?
- Attention to detail
- What's one book we must read to become a better person or restaurant owner?
- Atomic Habits by James Clear
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Gray V - music service
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Don't ask for help
- Name one service you've hired.
- Bookkeeping - Deb Standard at Iowa Business Services
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Treating others how you want to be treating
- Celebrate even the tiniest wins
- Surround yourself with good people
Contact info: Website: www.30hop.com
Email: erik@30hop.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Erik Shewmaker for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Nick Tillinghast is the Founder of DMDT Hospitality and Lifestyle. Nick has an untraditional pathway into the hospitality industry. Prior to founding the DMDT Hospitality and Lifestyle Group with partners Ryan Hutchinson and Kyle McClain, Nick had a career in PR. Enamored by the extreme restaurant design and architecture found in Las Vegas, where he worked as a Hospitality PR Specialist, Nick wanted to bring that same shock and awe experience to the nightlife of his home city, Des Moines. In 2016 he willed into existence DMDT Hospitality and Lifestyle. Today, Nick serves as the sole proprietor of DMDT, and his portfolio includes: Hello Margorie, Good News Darling, and Secret Admirer.
https://www.parkonfremont.com
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Do cool shit."
In this episode with Nick Tillinghast we will discuss:
- Interior restaurant design
- Private club hospitality
- PR
- Las Vegas hospitality
- Proper leadership
- Bar service
- Pop ups
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Creativity
- What is your biggest weakness?
- Delegation
- What's one question you ask or thing you look for during an interview?
- Are you passionate about cocktails?
- What's a current challenge? How are you dealing with it?
- Making sure that we build a team of people who are passionate
- Share one code of conduct or behavior you teach your team.
- Be respectful always
- What is one uncommon standard of service you teach your staff?
- Detail and experience
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- POS - Touch Bistro
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Piecing everything together: cocktails, music, environment
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be kind
- Take risks
- Do what makes you happy
Contact info: Email: Heey@dmdoesthings.com
Instagram: @hellomargeriedm @goodnewsdarling @secretadmirerdm
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Nick Tillinghast for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Matt Rolfe is the Founder of Results Hospitality, Westshore Hospitality Group, and Matt Rolfe Hospitality Leadership Coaching. Matt is a leadership trainer who has worked with the top ten percent of the hospitality industry toward unlocking their true potential. As founder of the Results Hospitality and Westshore Hospitality Group, he has worked with hundreds of leadership teams throughout North America. Beginning his career with companies like Bacardi and Labatt/Anheuser Busch, Matt has become an industry expert dedicated to helping leaders and team members examine the human element of their businesses and execute effective communication, and team-building training unique to their needs. Additionally, Matt is the author of You Can't Do It Alone: Focusing on People to Scale, Develop and Lead Your Restaurant.
Check out Think and Grow Rich by Napoleon Hill as recommended in today's episode.
Check out Atomic Habits by James Clear as recommended in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "You can't take care of others if you don't take care of yourself."
In this episode with Matt Rolfe we will discuss:
- Childhood trauma
- Recognize great behavior
- Relationship with money
- The differences between a consultant and a coach
- How to earn and recognize trust?
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: Website: mattrolfe.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Matt Rolfe for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Kevin Scharpf. Born and raised in Galena, Illinois, Kevin attended the Le Cordon Bleu of Culinary Arts in Minneapolis, MN. His past culinary experience includes the Hotel Sofitel's fine dining restaurant, La Fougasse, the acclaimed Restaurant Daniel in New York City, and a 6-year stint as the Executive Sous of Diamond Jo.
In 2014 Kevin received First Place at the Taste of Elegance competition and competed in the National Pork Summit in Napa Valley. In 2016 Kevin was named one of FSR magazine's “40 under 40” Risings Stars. Kevin competed in season 16 of Bravo's ‘Top Chef’ and was awarded the 2019 Iowa Restaurant Association's Chef of the Year.
In November 2019, Kevin and his team were invited to the James Beard House in NYC as the Featured Chef for the “Dubuque Debut” dinner.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "People are drawn to things that are authentic and real, and that's inspiring."
In this episode with Kevin Scharpf we will discuss:
- Authenticity
- Awareness
- Mentors
- Culinary school
- Working in casinos
- Structured lifestyle/workstyle
- What we learn from corporate environments
- James Beard Awards
- Location and interior space/decoration
- Partners
- Prime Cost
- Operating a food truck
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Weird
- What is your biggest weakness?
- Sensitivity
- What's one question you ask or thing you look for during an interview?
- Passion
- What's a current challenge? How are you dealing with it?
- Personal growth
- Share one code of conduct or behavior you teach your team.
- "Hello."
- What is one uncommon standard of service you teach your staff?
- Treat guests as if they are guests in your home
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Social media
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Not genuine enough
- Name one service you've hired.
- Retail Financial Services - Lance Nieland
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Passion
- Love
- Awareness
Contact info: Instagram: @kevinscharpf
Facebook: @KevinScharpf
Email: chefscharpf@gmail.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kevin Scharpf for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Corey Mintz is a freelance food reporter (New York Times, Globe and Mail, Eater and others), focusing on the intersection between food with labor, politics, farming, ethics and culture. He has been a cook, a restaurant critic and is the author of How to Host a Dinner Party, which chronicled 192 dinner parties he hosted with fascinating people including politicians, refugees, criminals, artists, academics, acupuncturists, hi-rise window washers, competitive barbecuers and one monkey.
Get The Next Supper: The End of Restaurants as We Knew Them, and What Comes After RIGHT HERE!
Check out episode 845 with Corey Rosen as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Big change starts with little change."
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Contact info: Website: coreymintz.ca
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Corey Mintz for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest, the Founder of Big Grover Brewery, Matt Swift. Matt Swift grew up in the restaurant business. His mom, Faye Swift, opened Sluggers in Coralville, IA when Matt was just a young boy. Matt would go on to work in that restaurant learning about a hospitality first mentality and High standards before opening his first restaurant, Black Stone, in 2007. With numerous partners, Matt has since gone on to open Red's Ale House (2009) Big Grove Brewery Solon (2013), 30 Hop (2014), Pullmans bar (2015), Mosely's Barbecue and Provisions (2016), Big Grove, Iowa City (2017), Saint Burch Tavern (2018), Tribute (2020), and the Iowa Athletic Clun (2021).
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Not preparing is preparing to fail."
In this episode with Matthew Swift we will discuss:
- Dealing with a massive floods that ruins your restaurant
- Partnerships
- Candor
- Exiting partners
- Scaling
- Transitioning from restaurant to brewery
- Community involvement
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Good at saying yes and following through
- What is your biggest weakness?
- Details
- What's one question you ask or thing you look for during an interview?
- Energy
- What's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- Practice candor
- What is one uncommon standard of service you teach your staff?
- Push atmosphere, respect the guest
- What's one book we must read to become a better person or restaurant owner?
- The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle
- Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink and Leif Babin
- Atomic Habits:An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- 7Shifts
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Be present, be on the floor
- Name one service you've hired.
- 7Shifts
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Not preparing is preparing to fail
- Take the time to know the people around you
- Practice candor
Contact info: Email: matt@biggrovebrewery.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Matthew Swift for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest, Kelly Valentine. Kelly Valentine is the Founder of Femmes in Food where she is a consultant + champion for #ladyowned Food & Beverage brands. She also has a decade of experience designing, curating + operationally executing pop-up dinners + events ranging from intimate gatherings to multi-day experiences. She's worked with street vendors to James Beard award-winning chefs and lives for the magic that's created when you bring strangers together to share a meal at a communal dining table.
Check out episode 886 with Dina Samson as mentioned in today's episode.
Check out episode 896 with Steph Sellers as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Be kind, for everyone you meet is fighting a battle you know nothing about." * "I can do hard things."
In this episode with Kelly Valentine we will discuss:
- What is a pop-up?
- What are the different varieties of pop-ups?
- When should someone try their first pop-up?
- What is branding?
- Taxes and legalities
- Menu design and sized best practices
- How to market a pop-up
- How do pop-ups benefit the host location and the pop-up operator mutually?
- Track everything
- What is Femmes In Food?
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: Instagram...
Personal: @kellyjvalentine
Business: @femmesinfood
Website: femmesinfood.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kelly Valentine for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest, Executive Chef and Partner at Big Grove Brewery, Ben Smart. An Iowa City native, Ben studied Geo Science at the University of Iowa. After graduating, it didn't take long for Ben to realize that he wasn't cut out for the office life, so he went back to study at Kirkwood Community College in Cedar Rapids to study Culinary Arts. After a few short stints cooking in Iowa City, IA and Kansas City, MO, Ben moved to Woodinville, WA in 2008 to work at The Herbfarm. He didn't know it then, but he would spend the next six years of his career at The Herbfarm. In 2012, Ben and his family were ready to make the move back to Iowa, and coincidently, he got a call from an old family friend for an opportunity to be the Executive Chef at a new restaurant opening in Solon, IA; Big Grove Brewery. Ben jumped at the opportunity. Today Ben is a Partner in Big Grove Brewery in Solon, IA, Big Grove Brewery in Iowa City, IA, Pullmans Bar and Diner in Iowa City, IA, and St. Burch's Tavern in Iowa City, IA.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Show me your friends, I'll show you your future."
In this episode with Ben Smart we will discuss:
- Culinary school
- Networking
- Fine dining
- Mise en place
- Farm to fork
- Leadership
- Soft skills
- Tapping your professional network
- Visioning
- Labor
- Business partnerships
- Educating staff
- CORE values
- Imposter syndrom
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Knowledge Bombs:
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Discipline
- What is your biggest weakness?
- Organization
- What's one question you ask or thing you look for during an interview?
- What is their connection to food?
- What's a current challenge? How are you dealing with it?
- All the moving parts
- Share one code of conduct or behavior you teach your team.
- Cut the tape
- What is one uncommon standard of service you teach your staff?
- Push our BOH team to "table touch"
- What's one book we must read to become a better person or restaurant owner?
- The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast - KDS
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Training their people - professional development
- Name one service you've hired.
- Bergan KDV - Business solutions
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Surround yourself with people that challenge you
- Find something worth sacrificing for
- Life moves fast, so slow down and try to enjoy it
Contact info: Instagram: @biggroveben
Email: ben@biggrove.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ben Smart for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today’s guest, Co-Founder of Jimmy Jack’s Rib Shack, Jack Piper. Jack got his start in Iowa City working at the legendary China Garden Restaurant, where he learned about amazing service, the importance of attention to detail, and leading by example. Jack, also a natural artist, used his ability to land himself in NYC where he was mentored by world-famous artist, Marilyn Minter. Minter took a likely to Jack, and as a result, jack got more opportunities than most in the world of art, but he was turned away by the art industry by its politics, however, this experience left a huge influence on his life. Jack went on to work in the FOH in many fine-dining restaurants throughout the US including NYC, Utah, and Texas before doing 4 years with the Cheesecake Factory where he learned a ton of systems and culture. In 1998 the Discussion to open Atlas in Iowa City, IA started and by 2000 the restaurant was open. Atlas had a successful 17-year run under Jack's ownership before he sold the restaurant to Matt Swift and Ben Smart. During that time Jack also opened Jimmy Jack's Rib Shack and Basta Italian Restaurant. He also took Jimmy Jack's popular BBQ sauces nationwide with Amazon, and throughout the region in 150 local retailers.
Check out episode 870 with Chef Pierre Hilzim and Monica Davidson as mentioned in today's episode.
Check out episode 894 with Jack Piper as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Win your morning, win your day."
In this episode with Jack Piper we will discuss:
- Start by bottling sauces and selling them in your store, not online
- Can you at least pull off that much 👆🏽
- Packaging/graphic design
- Location (on a shelf)
- Obtaining a bar code
- Determining "Nutrition Facts"
- Distribution
- Determining "suggested retail"
- Contracts and lawyers
- Pricing
- Marketing
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Contact info:
- Instagram: @jimmyjacksribshack
- Email: iowacityjack@gamil.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jack Piper for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Founder and Chief Cookie Officer of Cookies & Dreams, Stephanie Sellers. Iowa native, Stephanie Sellers, discovered her love of baking as a kid peering over the counter as Mimi (her long-time babysitter) taught her the basics while they baked up a storm. her "hobby" later turned into a full-time business-- baking wedding cakes birthday cakes, & more for the community & local restaurants. Stephanie and her husband went on to open a couple of restaurants where baked goods were always featured. Then, amidst the pandemic in early 2020, Cookies and Dreams was launched. Today Cookies & Dreams has sold close to ONE MILLION COOKIES and have scaled to 4 brick and mortar locations with two more opening in the summer of 2022 throughout Iowa.
Check out episode 894 with Jack Piper as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "There is no secret; keep going."
In this episode with Steph Sellers we will discuss:
- Mentors
- Problem solving
- Customer service
- Closing a business
- Whole sale
- Construction and contractors
- Staffing
- Pop ups
- Farmers markets
- Mental health
- Motherhood and entrepreneurial leadership
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Epically curious
- What is your biggest weakness?
- Trying to do too much
- What's one question you ask or thing you look for during an interview?
- Good, positive vibe
- What's a current challenge? How are you dealing with it?
- Being a new mom
- Share one code of conduct or behavior you teach your team.
- Assume positive intent
- What is one uncommon standard of service you teach your staff?
- Say "guests" instead of "customers"
- What's one book we must read to become a better person or restaurant owner?
- The No Rules Rules Book by Reed Hastings and Erin Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Text message marketing
- What is one thing you feel restaurateurs don't do well enough or often enough?
- Emotional intelligence
- Name one service you've hired.
- Break Bread IT Consulting
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Don't lose sight of what you are passionate about
- Don't try to do everything by yourself
- Be mindful of emotional intelligence
Contact info: Website: idreamaboutcookies.com
Instagram: @idreamaboutcookies
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Steph Sellers for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce today's guest, the Founder of RestaurantRockstars.com, Roger Beaudoin. Roger is a 27-year veteran Restaurateur and Founder/ President of Restaurant Rockstars. He is an expert at Staff Training, Operating Systems and Maximizing Restaurant fProfit. Roger is a 2 X Author, Personal Restaurant Coach, Creator of the Restaurant Rockstars Academy, Sales Stars Staff Training, and Co-Creator of the SRV Training APP. Roger is also host of the weekly Restaurant Rockstars Podcast. You can reach him at roger@restaurantrockstars.com
Check out episode 371 with Jack O'Sullivan as mentioned in today's episode.
Check out episode 413 with Roger Beaudoin as mentioned in today's episode!
Check out episode 226 with Roger Beaudoin as mentioned in today's episode!
Check out episode 213 with Roger Beaudoin & David Long as mentioned in today's episode!
Check out episode 123 with Roger Beaudoin as mentioned in today's episode!
Check out Restaurant Strong by Peter LeSar as recommended in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Success is about the journey, not the destination."
In this episode with Roger Beaudoin we will discuss:
- Pre-meal meetings are essential
- Training all staff on all positions, both BOH and FOH
- Educate, entertain, and inform your guests
- Why did Roger create Sales Stars?
- Tracking marketing
- Internal marketing
- Constant reinvention
- Core values and culture
- You need to leverage technology for the best training and guest experience
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: RestaurantRockstars.com
srvnow.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Roger Beaudoin for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today’s guest, Co-Founder of Jimmy Jack’s Rib Shack, Jack Piper. Jack got his start in Iowa City working at the legendary China Garden Restaurant, where he learned about amazing service, the importance of attention to detail, and leading by example. Jack, also a natural artist, used his ability to land himself in NYC where he was mentored by world-famous artist, Marilyn Minter. Minter took a likely to Jack, and as a result, jack got more opportunities than most in the world of art, but he was turned away by the art industry by its politics, however, this experience left a huge influence on his life. Jack went on to work in the FOH in many fine-dining restaurants throughout the US including NYC, Utah, and Texas before doing 4 years with the Cheesecake Factory where he learned a ton of systems and culture. In 1998 the Discussion to open Atlas in Iowa City, IA started and by 2000 the restaurant was open. Atlas had a successful 17-year run under Jack's ownership before he sold the restaurant to Matt Swift and Ben Smart. During that time Jack also opened Jimmy Jack's Rib Shack and Basta Italian Restaurant. He also took Jimmy Jack's popular BBQ sauces nationwide with Amazon, and throughout the region in 150 local retailers.
Check out episode 878 with Donald Moore as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Win your morning, win your day."
In this episode with Jack Piper we will discuss:
- Ego and pride
- Cleanliness as a server
- FOH
- Constructive criticism
- Upselling
- Selling food products online
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Exceeding expectations
- What is your biggest weakness?
- Overthinking
- What's one question you ask or thing you look for during an interview?
- Honesty
- What's a current challenge? How are you dealing with it?
- Time management
- Share one code of conduct or behavior you teach your team.
- You're entitled to nothing
- All decisions are made in the best interest for the guest
- What is one uncommon standard of service you teach your staff?
- Create a joint, not a scene
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast POS
- Name one service you've hired.
- Goldbelly
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- You're not entitled to anything, you must earn it
- Exceed expectations
- Win your morning
Contact info: * Instagram: @jimmyjacksribshack * Email: jack@jimmyjacksribshack.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jack Piper for joining me for another awesome episode. Until next time!
With excitement, allow me to introduce to you today's guest, David Dressler. David began his hospitality career at age 6, working in a family-run hotel in the Adirondacks. After graduating from the Ecole Hôtelière, David built a career in luxury hospitality with Four Seasons hotels. Combining his professional experience with his personal style, he shaped and scaled Tender Greens’ distinctive heart-centered culture.
After leading as Tender Greens President and Chief People Officer, David founded Quiet Advisory where he holistically coaches and advises purpose-driven entrepreneurs. He is married to Randi and they have two amazing kids.
Check out Ten Year Plan: How the Founders of Tender Greens Sacled Their Heart-Centered Brand by David Dressler and Erik Oberholtzer as mentioned in today's episode!
Check out episode 882 with David Dressler as mentioned in today's episode.
Check out episode 887 with Erik Oberholtzer as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "When you are lost, go back to where you came from."
In this episode with David Dressler we will discuss:
- What is a purpose-driven organization?
- The importance of fiscal responsibility
- Conscious capitalism
- The Tender Greens purpose
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Contact info:
Quiet Advisory website: quietadvisory.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Dressler for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Born and raised in North Kingstown, Kevin got his feet wet in hospitality early on. Starting as a cabana boy at Bonnet Shores Beach Club at just 15, he then worked at a variety of mom and pop spots throughout high school, gaining experience from dishwasher to pizza cook. It wasn’t until he graduated, however, that he truly stepped into the restaurant industry. Under the mentorship of Chef Walter Slater at Junction Pizzeria in Wickford, Kevin truly fell in love with cooking and the undeniable adrenaline of the kitchen.
While there, Kevin was inspired to enroll in Johnson & Wales’ Continuing Education program which afforded him the chance to intern in Italy – an exciting opportunity to connect with his heritage and explore its cuisine. After four months, he returned home where he met his next mentor – and now-collaborator/Giusto General Manager – Aaron Edwards, and joined him at his new restaurant, Trattoria del Corso, as Chef de Cuisine. Here, Kevin’s love for Italian food blossomed, but after a year was pulled back to Italy.
For two and a half years, Kevin fully immersed himself in Italian culture and cuisine under Chef Lorenzo Polegri at Ristorante Zeppelin in Orvieto. It’s here that he first experienced the creativity of freestyle, non-traditional Italian cooking, and Kevin credits this time and Polegri’s tutelage with inspiring him to think outside the box while inside the kitchen.
Back in the States, Kevin cooked at the famed Castle Hill Inn in Newport and then the Michelin-starred Del Posto in New York City. Opportunity again came knocking, and he headed back across the pond, this time to Paris. As Executive Chef, Kevin opened L’Office, a tiny bistro that garnered rave reviews and recognition both locally and internationally for its melding of French and Italian cuisine.
In 2012, Kevin joined forces with the owners of The Salty Pig in Boston and developed its pasta program. Three years later, the team collaborated on a brand new restaurant concept, and in June 2016 opened SRV with co-chef Michael Lombardi. The Venetian-style Bacaro and wine bar was an immediate success, earning a 4-star review from Boston magazine, James Beard Award nomination, and continued critical acclaim since.
Now, Kevin returns home with his high school sweetheart, Sarah, and young son to open his first independent restaurant concept in Newport. Giusto is a labor of love where familiar flavors come together in creative ways for a fun dining experience.
Check out episode 269 with Kevin O'Donnell as mentioned in today's episode.
Check out episode 861 with David Helbraun as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Keep moving and looking ahead. Don't be afraid to evolve."
In this episode with Kevin O'Donnell we will discuss:
- Educating staff
- Milling your own flour
- Partnerships
- Communication
- Lease negotiation
- Opening a restaurant within a hotel
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Contact info: Instagram: @giustonewport
Website: giustonewport.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kevin O'Donnell for joining me for another awesome episode. Until next time!
With excitement allow me to introduce to you today’s guest, the Founder, and CEO of Flyfish Club, David Rodolitz. David's entrepreneurial drive in the hospitality industry started at an early age. In 2003, he founded Impulse Productions, a premier Event-Planning company that works with some of the largest Fortune 100 & 500 companies around the world. David is a founding partner of the Empellon Restaurant Group, which he operated and built alongside Chef Alex Stupak from 2011 -2019. During this time, he opened multiple concepts, including a 3-star NYTimes, 7,500 sq ft flagship in midtown, NYC. During the pandemic, David started kicking ideas around with friends Gary Vaynerchuk, Josh Capon, and Conor Hanlon to start Flyfish Club (FFC), the world's first member's only private dining club where membership is purchased on the blockchain as a Non-Fungible-Token (NFT) and owned by the token-holder to gain access to our restaurant and various culinary, cultural and social experiences.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "I never dreamed of success; I worked for it.
In this episode with David Rodolitz we will discuss:
- Membership models
- New business models
- Modernizing and monetizing restaurant models
- NFT's
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: Website: flyfishclub.com
Instagram:
- Flyfish: @flyfish
- David: @rodolitz
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Rodolitz for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, the Founder of the McHenry Group, Michael McHenry. From selling his first self-built business at the age of 19, Michael has made one thing clear – “a good business only scales or sells.” Over the past decade, this 39-year-old industry disruptor has built a world-class team and honed skills in all aspects of experiential brand and concept creation, culture building and high-performance operations from start-up to multi-million-dollar enterprises. Michael’s dedication to “Championing others to their Fullest Potential” is evident having created more than 2500 jobs, 7 viable brands and opening more than 65 restaurants, Michael has a gift for influencing others and creating one of a kind brands. National award-winning concepts under TMG’S crest have changed the course of the restaurant industry.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Championing others to their fullest potential." * "I understand what it takes to win, and it's hard." * "70% right, 110% sure."
In this episode with Michael McHenry we will discuss:
- Starting as an entrepreneur at 10 years old
- Branding
- Metrics
- Anthropology
- Being a leader
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Never give up
- What is your biggest weakness?
- I care too much
- What's one question you ask or thing you look for during an interview?
- Can you go all in?
- What's a current challenge? How are you dealing with it?
- Removing the romantics of the business
- Share one code of conduct or behavior you teach your team.
- Never lie, never steal
- What is one uncommon standard of service you teach your staff?
- Be the best part of someone else's day
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- Winning by Tim S. Grover
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Take care of their people
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast POS
- Name one service you've hired.
- Brand builder
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- The greatest investment is one you make in others
- Make sure your heart is bigger than your balls
- Leave the world better than you found it
Contact info: Instagram: @michaelmchenry
McHenry Group website: themchenrygroup.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Michael McHenry for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Jake Brewer is the Chief Strategy Officer of Miso Robotics where he oversees products, innovation, and marketing. He brings leadership, operations and product development experience from the restaurant and food service industry. Prior to Miso, Jake was VP of Restaurant Excellence at CKE Restaurants, the parent company for Carl’s Jr. and Hardee’s restaurants, where he led multiple functions including restaurant innovation, engineering, ops commercialization/analytics, and field training. Prior to CKE, Jake led teams at Kroger and Yum! Brands in corporate and field operation roles. He has a degree from Purdue University in Industrial Engineering.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Be replaceable as quickly as possible."
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Contact info: Miso Robotics website:
https://misorobotics.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jake Brewer for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to your today's guest, Director of Hospitality and Managing Partner at Rossoblu, Hans Lüttmann. Hans has over 20 years of experience working in fine-dining restaurants with the majority of his career taking place in Los Angeles. His breadth of experience includes a year with Providence, Los Angeles, CA, as captain. Three years with Hatfields Restaurant in West Hollywood, CA, as Server/Sommelier and eventually as Director of Hospitality for an additional four years before joining the Rossoblu team. Hans is proof that if you treat it like you own it, eventually you will.
check out Traction by Gino Wickman as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Let's take of the restaurant, take care of one another, then let's take care of the guest."
In this episode with Hans Lüttman we will discuss:
- What is the definition of a server?
- Lessons taken from working at LucasFilm
- Arrogance
- Partnerships
- Coaching
- Sobriety
- Leadership
- Core values
- Mental health in the industry
- Meditation
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Perseverance
- What is your biggest weakness?
- Too much detail
- What's one question you ask or thing you look for during an interview?
- What do people misinterpret about you?
- What's a current challenge? How are you dealing with it?
- Time
- Share one code of conduct or behavior you teach your team.
- Passionate
- What is one uncommon standard of service you teach your staff?
- Guests need to be guided
- What's one book we must read to become a better person or restaurant owner?
- Traction by Gino Wickman
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Hear and respect their employees
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast POS
- Name one service you've hired.
- Facility maintenance
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Live in the moment
- Love hard
- Trust God
Contact info: Rossoblu website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Hans Lüttman for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Erik Oberholtzer is a graduate of Johnson and Wales University and has worked in some of the best restaurants around the world. Today, he is a social entrepreneur and Co-founder of Tender Greens. Founded in 2006, Tender Greens is a fine casual restaurant that serves healthy, high-quality food at an affordable price, or in other words, slow food, done fast. In this episode, Erik teaches us about: achieving mindfulness through meditation; why it is important you know your why and to be able to communicate it to others; The power of combining partnerships with “knowing your lane”. In 2020 Erik and his partner walked away from Tender Greens to focus on their individual passions. For Erik, that was improving the broken food system. Today Erik creates awareness about biodiversity, regenerative farming and food transparency.
Check out episode 277 with Erik Oberholtzer as mentioned in today's episode!
Check out episode 882 with David Dressler as mentioned in today's episode!
Check out episode 711 with Denyelle Bruno as mentioned in today's episode!
Get The Ten Year Plan by Erik Oberholtzer and David Dressler as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Progress over perfection."
In this episode with Erik Oberholtzer we will discuss:
- Biodiversity
- Regenerative farming
- Food transparency
- Convenience culture
- Conscious capitalism
- How can all of this make you more profitable?
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: Email: erik@cohere.nyc
Instagram: @erikoberholtzer
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Erik Oberholtzer for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Check out regardingherfood.com as recommended by Dina in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Take the meeting."
In this episode with Pedro Shanahan we will discuss:
- Learning how to manage people
- Reaching out to people you know
- Raising money
- Dealing with insurance when you have a fire in your restaurant
- Getting a public adjuster
- Scaling
- Empathy vs. compassion
- Implementing extended training hours for staff to learn while at work
- Alternative business models for restaurants
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Open and flexible
- What is your biggest weakness?
- Time management
- What's one question you ask or thing you look for during an interview?
- Compassion
- What's a current challenge? How are you dealing with it?
- Choosing the right opportunity
- Share one code of conduct or behavior you teach your team.
- Compassion
- What is one uncommon standard of service you teach your staff?
- Learn one thing new about someone every day
- What's one book we must read to become a better person or restaurant owner?
- Kris Plachy's Female Entrepreneurs Podcast
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Check in with their team
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Social Media - Peridot Consulting
- Name one service you've hired.
- Basecamp - Project Managing Database
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Build a community around you
- Take care of yourself
- Compassion
Contact info: Rossoblu website
Superfine Pizza website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Dina Samson for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Spirit Guide, Growth Support Manager and career Barback at Pouring with Heart, Peter (a.k.a. Pedro) Shanahan.
Pedro Shanahan had about 10 years of experience working in bars before joining the team at all Seven Grand Whiskey Bar in Downtown Los Angeles, a Pouring With Heart bar concept. Pedro joined the team as a barback, and even though he excelled and was offered a bartender position he chose to remain in his supportive role. However, he would take his support far beyond the expectation of a typical barback. Pedro took it upon himself to learn all he could about whisky, and he would take this knowledge and share it with his coworkers and patrons, earning him the title of "Spirit Guide". His passion for learning and sharing knowledge about spirits led to Seven Grand's "Whiskey Society" A community for whiskey enthusiasts in LA. This effort led to the formation of the Spirit Society Podcast. On top of this, Pedro spearheaded the Pouring with Heart's Wellness Program, where he encourages other team members to meet around their shared wellness interests. Today, Pedro's focus is on being the Growth Support Manager for Pouring With Heart, where he helps team members achieve their life and career goals through the framing of the Pouring With Heart organization.
https://www.youtube.com/watch?v=LpFlGKgWWQM
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Persistence and energy overcomes all."
In this episode with Pedro Shanahan we will discuss:
- Combating hate with love
- Failing forward
- Your culture and defining it
- The importance of tracking "giveaways" or "promotions"
- What is "heads up bartending"?
- Reading body language/alternative forms of communication
- Scaling culture
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Contact info: Email: pedro@pouringwithheart.com
Instagram: @pouringwithheart
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Pedro Shanahan for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce you to today's guest, Co-founder of Kitchen United, CEO of Piestro, Board of Directors member at Miso Robotics, Strategic Board Member of Ghost Kitchen Brands, Equity Partner at KRP and nurish, Massimo Noja De Marco.
Because of his constant pursuit for Innovation in the Food Industry, Massimo made the Top Ten in the 2020 NRN Power List of Restaurant Leaders changing the industry at # 7.
This year’s list focused on technology and innovation, and featured individuals bringing game changing solutions and unrivaled creativity to the biggest issues facing restaurants today.
As CEO and Co-Founder of Piestro, a Fully Automated Pizzeria, Massimo is now raising funds for this new revolutionary Company that will deliver a delicious Artisanal Pizza in 3 minutes or less.
After launching Kitchen United in 2017, Massimo drove all aspects of design innovations of KU Kitchen Centers. As KU “Idea Man” Massimo's goal became to design and deliver a perfect workspace for Virtual restaurants.
With a keen eye for Innovation and Technology, Massimo sits on the Board of Miso Robotics, has a stake in Bowlton Robotics where he runs Development and advises for OrderMark, Babylon Micro Farms, and Nurish. Automation, Robotics, AI, and Facial Recognition are some of Massimo's priorities.
Prior to launching Kitchen United, Massimo owned and operated PH+E, a boutique consulting firm focusing on opening restaurants, hotels and bars across the US, Mexico and Europe. He served as Vice President of Operations for SBE Entertainment, controlling all operational aspects for the Restaurants and Nightlife division. Previously he covered the same role at Wolfgang Puck Catering and Events, overseeing operations for all venues in S. California, including major events and awards shows, such as the Academy Awards.
Formerly, Massimo owned and operated restaurants in NYC and Los Angeles and ran the Food and Beverage Department for The Ritz Carlton Marina Del Rey and Hillcrest Country Club in Beverly Hills.
Massimo was raised in a seven-generation family in Hospitality in the Lake District outside of Milan, Italy. For three years he ran the family business composed of boutique hotels and restaurants in Italy.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Here's to all the mad ones."
In this episode with Massimo Noja De Marco we will discuss:
- What is Italian hospitality?
- FOH best practices and true hospitality
- Correcting systems and profitability
- Creating the most efficient dine-in/take-out kitchen
- Creating the first "ghost kitchen" in the US
- How to attract investors
- The economics of implementing robotics in your kitchen
- The future of robotics in the commercial kitchen
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: Connect with Massimo on Linked-In
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Massimo Noja De Marco for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest, author, journalists, and historian, Christine Sismondo. Christine Sismondo is the author of America Walks Into A Bar: A Spirited History of Taverns, Speakeasies and Grog Shops
I discovered Christine's book while reading Pouring With Heart by Cedd Moses
In this book, Christine points out the significant role the hospitality industry played in forming society as we know it today. I believe our industry still holds this transformative power and that's what I hope to explore in this conversation.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "No matter what your problem is, no matter how hard you think it will be to solve it, just go to a bar and someone will help you solve it."
In this episode with Christine Sismondo we will discuss:
- The history of taverns/bars
- Taverns/bars as an early place for Americans to gather
- Political influence in bars
- Social influence in the hospitality/bar industry
- History and reasons for Prohibition
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: America Walks Into A Bar: A Spirited History of Taverns, Speakeasies and Grog Shops
Go to Christine's website: christinesismondo.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Christine Sismondo for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you todays guest, David Dressler. David began his hospitality career at age 6, working in a family-run hotel in the Adirondacks. After graduating from the Ecole Hôtelière, David built a career in luxury hospitality with Four Seasons hotels. Combining his professional experience with his personal style, he shaped and scaled Tender Greens' distinctive heart-centered culture. After leading as Tender Greens President and Chief People Officer, David founded Quiet Advisory where he holistically coaches and advises purpose-driven entrepreneurs, executives, and their teams. He is married to Randi and they have two amazing kids.
Get David's book, The Ten Year Plan right here.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * Happier at work is happier at home and happier at home is happier at work.
In this episode with David Dressler we will discuss:
- Hospitality abroad vs. in America
- Systematization and documentation
- Leadership
- Partnerships and why they fail or succeed
- Scaling
- Recovering from a failing restaurant
- Lessons learned from a partnership with Danny Meyer
- Transferring to coaching
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Through the combination of innovative bar and restaurant inventory management software and highly-skilled inventory management experts, Sculpture Hospitality uses drilled-in reporting functionalities to find opportunities in your inventory management processes where you can drive real profit growth. Are you interested in learning more about how you can use data to improve your restaurant or bar’s profitability? Get in touch with Sculpture Hospitality today.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan. Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Stay in your heart
- What is your biggest weakness?
- Judgement
- What's one question you ask or thing you look for during an interview?
- Tell me a story about you doing something great
- What's a current challenge? How are you dealing with it?
- Balance
- Share one code of conduct or behavior you teach your team.
- The golden rule
- What is one uncommon standard of service you teach your staff?
- See when you look, hear when you listen
- What's one book we must read to become a better person or restaurant owner?
- The Ten Year Plan
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Take care of themselves
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Positive Intelligence
- Name one service you've hired.
- PR/branding - Christina Wong
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Hug everybody that you love as much as possible
- Talk through things because communication can resolve anything
- Have fun because life is short
Contact info: Quiet Advisory website: quietadvisory.com
Socials: @davidtdressler
Learn more about the book: tenyearplan.co
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Dressler for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement, allow me to introduce to you today's guest, Chief vision Officer at Pouring With Heart, Cedd Moses. Prior to starting Pouring With Heart, Moses was busy creating financial algorithms that made rich people richer. In addition, he opened Liquid Kitty which he sold to purchase the Golden Gopher, the first of Pouring With Heart's bars. Today, Pouring With Heart is a hospitality company that operates twenty-five bars, historic restaurants, and beer halls across Los Angeles, San Diego, Austin, and Denver. Moses and his team of pioneers garnered national recognition for their part in revitalizing downtown LA circa 2002. Today, you can find their bars growing across the country, with Moses also spearheading the For Each Other Fund, a charity that supports Pouring With Heart Bar Staff in Need.
Check out episode 877 with Cedd Moses as mentioned in today's episode!
Get Pouring With Heart: The Essential Magic Behind the Bartenders We Love by Cedd Moses
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "The mission is to build 2030 careers by 2030."
In this lecture with Cedd Moses we will discuss:
- What does it mean to "pour with heart"
- The importance of vulnerability
- Scripted service loses heart
- Promote based on values, not seniority
- What is the significance of a bar back OR a bartender
- What is the cultural and historical meaning of bars in the USA
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Through the combination of innovative bar and restaurant inventory management software and highly-skilled inventory management experts, Sculpture Hospitality uses drilled-in reporting functionalities to find opportunities in your inventory management processes where you can drive real profit growth. Are you interested in learning more about how you can use data to improve your restaurant or bar’s profitability? Get in touch with Sculpture Hospitality today.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan. Contact info: Get Pouring With Heart by Cedd Moses right here
Website: pouringwithheart.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Cedd Moses for joining me for another awesome episode. Until next time!
With Excitement allow me to introduce to you today's guest, the Owner of Guerrilla Tacos, Tiago Coffee Bar & Kitchen, Gogo's Tacos, and Guerrilla Cafecito. Valles got her start at Coffee Roasters where she met Bill Chait and was recruited to work at Petty Cash Taqueria. During this time, Valles was studying law and started a bookkeeping business, where she'd help fellow business people. It was also during this time that she met Chef Wes Avila, who she partnered with to open Guerrilla Taco's brick and mortar location.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Fake it til you make it."
In this episode with Brittney Valles we will discuss:
- The importance of self-teaching through technology
- Self-awareness
- Non-monetary benefits to experiences
- Kitchen layout
- Employee-manager relations
- Punishment vs accountability
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Through the combination of innovative bar and restaurant inventory management software and highly-skilled inventory management experts, Sculpture Hospitality uses drilled-in reporting functionalities to find opportunities in your inventory management processes where you can drive real profit growth. Are you interested in learning more about how you can use data to improve your restaurant or bar’s profitability? Get in touch with Sculpture Hospitality today.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Knowledge bombs 1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success? * Just go for it 2. What is your biggest weakness? * Cocky/ego 3. What's one question you ask or thing you look for during an interview? * Flexibility 4. What's a current challenge? How are you dealing with it? * growing up while owning a restaurant 5. Share one code of conduct or behavior you teach your team. * Having grace 6. What is one uncommon standard of service you teach your staff? * teach staff to be individuals 7. What's one book we must read to become a better person or restaurant owner? * The New One Minute Manager by Ken Blanchard and Spencer Johnson * GET THIS BOOK FOR FREE AT AUDIBLE.COM 8. What is something restaurateurs don't do well enough or often enough? * Advocate/proactive 9. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? * Slack 10. Name one service you've hired. * Accounting - Stanley Price CPA 11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? * Have grace * Exercise * Just because you get a lot of it for cheap, doesn't mean it's good
Contact info: Emails: brittney@guerillatacos.com
Instagram: @brittneyvalles
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brittney Valles for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce you to today's guest, Founder and CEO of Kiwi Restaurant Partners and nurish, Troy Hooper. With 30 years of hospitality management in luxury and casual dining, Troy brings a breadth of knowledge and diverse experience to KRP. Troy has built new concepts, redesigned and rebranded existing restaurants and hotels, and improved upon well-established venues throughout the U.S. for iconic brands such as Hilton Corporate properties, Sheraton, TPC Golf Clubs, as well as luxury Caribbean resorts, and exclusive private memberships clubs. A business and operations specialist, Troy has a proven track record of aggressive top and bottom-line growth while attracting and training top talent and creating robust cultures that deliver world-class service.
Check out episode 760 with Nick Sarillo about creating paths for tangible growth in your restaurant, as mentioned in today's episode.
Listen to episode 437 with David Scott Peters on menu engineering as mentioned in today's episode!
Listen to episode 840: Trademarks 101 with David Lizerbram as mentioned in today's episode!
Listen to episode 675 or episode 765 with Shawn Walchef as mentioned in today's episode!
Listen to episode 769 with Kyle Inserra on Real Estate, Scaling, Partners, and Equity as mentioned in today's episode!
Listen to episode 771 with Kyle Inserra about Profit First and Partnership Agreements as mentioned in today's episode!
Tools recommended in today's lecture include:
- Meez
- Yelli
- Wisetail
- RestaurantOwner.com
- Phenium
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "First seek to understand, then seek to be understood."
In this lecture with Troy Hooper we will discuss:
- These are the 6 areas we will cover today:
- Onboarding
- Systematization
- Financials
- Supple chain
- Marketing
- First build/next location
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Through the combination of innovative bar and restaurant inventory management software and highly-skilled inventory management experts, Sculpture Hospitality uses drilled-in reporting functionalities to find opportunities in your inventory management processes where you can drive real profit growth. Are you interested in learning more about how you can use data to improve your restaurant or bar’s profitability? Get in touch with Sculpture Hospitality today.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: Website: krpusa.com
Email: troy@krpusa.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Troy Hooper for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today’s guest Former Chief Culinary Officer and EVP Kitchen Operations at The Cheesecake Factory and Current Partner at DOM Food Group, Donald Moore. Donald found a passion for cooking and the kitchen early on in his life because of the parallels he found between teamwork in the kitchen and on the soccer field. After college, he worked in kitchens all around the country before joining The Cheesecake Factory in 2001 as a kitchen manager. He quickly rose through the ranks and by 2010 he was the Chief Culinary Officer for the entire organization. In 2020 Donald left the Cheesecake Factory to form DOM Food Group. a Los Angeles-based venture studio that incubates, invests in, operates, and consults the leading scalable food businesses of the future.
Check out The Checklist Manifesto: How To Get Things Right by Atul Gawande as highly recommended in today's episode by both Eric and Donald.
Donald says this is the best book for multi-unit leadership: Multi-Unit Leadership: The 7 Stages of Building Profitable Stores Across Multiple Markets by Jim Sullivan
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * What you do in the dark puts you in the light."
In this episode with Donald Moore we will discuss:
- Early key mentors
- Go out, travel, get new experiences
- High standards
- What Donald Moore learned at Cheesecake Factory
- Working as a kitchen manager
- Importance of checklists
- Multi-unit leadership
- You have to demonstrate your values
- Specific recognition to staff is key
Today's sponsor: This episode is brought to you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.
Through the combination of innovative bar and restaurant inventory management software and highly-skilled inventory management experts, Sculpture Hospitality uses drilled-in reporting functionalities to find opportunities in your inventory management processes where you can drive real profit growth. Are you interested in learning more about how you can use data to improve your restaurant or bar’s profitability? Get in touch with Sculpture Hospitality today.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan. Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Constantly hunting or talent
- What is your biggest weakness?
- Can't shut it off, mind is always racing
- What's one question you ask or thing you look for during an interview?
- Write the job description of what they want to do 100% of the time
- What's a current challenge? How are you dealing with it?
- Be hard on standards and easy on people
- Share one code of conduct or behavior you teach your team.
- Prioritization
- What is one uncommon standard of service you teach your staff?
- Let people swing at you? Hear people out
- What's one book we must read to become a better person or restaurant owner?
- The Four Disciplines of Execution (multiple authors)
- Hungry by Jeff Gordinier
- Shoe Dog by Phil Knight
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Collaborate
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Hyphen for kitchen robotics
- Curb Mobility for efficient curbside pickups and delivery routing
- Acelerate helping mom and pop restaurants be more profitable
- Name one service you've hired.
- Have conversations with the people who are providing your business with services
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Hard on standards, soft on people
- Gratitude
- Tune in before you turn on
Contact info: Email: donald@domfoodgroup.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Donald Moore for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement, allow me to introduce to you today's guest, Chief vision Officer at Pouring With Heart, Cedd Moses. Prior to starting Pouring With Heart, Moses was busy creating financial algorithms that made rich people richer. In addition, he opened Liquid Kitty which he sold to purchase the Golden Gopher, the first of Pouring With Heart's bars. Today, Pouring With Heart is a hospitality company that operates twenty-five bars, historic restaurants, and beer halls across Los Angeles, San Diego, Austin, and Denver. Moses and his team of pioneers garnered national recognition for their part in revitalizing downtown LA circa 2002. Today, you can find their bars growing across the country, with Moses also spearheading the For Each Other Fund, a charity that supports Pouring With heart bar Staff in Need.
Grab Pouring With Heart: The Essential Magic Behind The Bartenders We Love by Cedd Moses and Erik Cardona!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Take the high road."
In this episode with Cedd Moses we will discuss:
- How to raise money
- Building trust
- Creating win-win-win situations
- What is a "bartender's bar"?
- Flipping a horrifyingly disgusting bar
- Building a restaurant or bar is the same as building up a community
- Opening ten bars in ten years
- Core values
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan. Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Pouring with heart
- What is your biggest weakness?
- Using my brain too much over my heart
- What's one question you ask or thing you look for during an interview?
- Alignment of values ands character
- What's a current challenge? How are you dealing with it?
- Meeting our growth goals
- Share one code of conduct or behavior you teach your team.
- The beauty of being your self
- What is one uncommon standard of service you teach your staff?
- The heart is more important than the brain
- What's one book we must read to become a better person or restaurant owner?
- Pouring With Heart: The Essential Magic Behind The Bartenders We Love by Cedd Moses and Erik Cardona
- Atlas of the Heart by Brene Brown
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Focus on investors instead of staff
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- SmartTab POS
- Barmetrics
- Name one service you've hired.
- Construction
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be of service to others
- Take the high road
- Fail forward
Contact info: website: pouringwithheart.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Cedd Moses for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce you to today's guest, Founder and CEO of Kiwi Restaurant Partners and nurish, Troy Hooper. With 30 years of hospitality management in luxury and casual dining, Troy brings a breadth of knowledge and diverse experience to KRP. Troy has built new concepts, redesigned and rebranded existing restaurants and hotels, and improved upon well-established venues throughout the U.S. for iconic brands such as Hilton Corporate properties, Sheraton, TPC Golf Clubs, as well as luxury Caribbean resorts, and exclusive private memberships clubs. A business and operations specialist, Troy has a proven track record of aggressive top and bottom-line growth while attracting and training top talent and creating robust cultures that deliver world-class service.
Check out episode 613 withHorst Schulze on the 24 Standards of Service as mentioned in today's episode!
Check out episode 700 with Mario Del Pero as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "First seek to understand, then seek to be understood."
In this episode with Troy Hooper we will discuss:
- What is an LTO in corporate dining?
- Troy's time in corporate dining early in his career
- Farm-to-fork
- The trails of serving food at a ski resort
- People and culture first
- Utilizing data efficiently
- Invest in each member of your team individually
- Kitchen robotics
- The metaverse
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Empathy
- What is your biggest weakness?
- Loud voice
- What's one question you ask or thing you look for during an interview?
- Someone who asks questions about out brand and culture
- What's a current challenge? How are you dealing with it?
- Capital
- Share one code of conduct or behavior you teach your team.
- Self-awareness
- What is one uncommon standard of service you teach your staff?
- Connect on a human level and make a connection
- What's one book we must read to become a better person or restaurant owner?
- The 7 Habits of Highly Effective People by Stephen R. Covey
- Twelve And A Half by Gary Vee
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Don't take their heads out of the sand and look up
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Smart phone
- Name one service you've hired.
- Geofencing by MNI
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be curious
- Be kind
- Be aware
Contact info: Website: krpusa.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Troy Hooper for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, CEO of Kaizen Business Management, Robert Sloop. With more than thirty years of experience within the food service industry, and internationally recognized as one of the industry’s leading financial professionals in the sector, Bob has been CFO for some of the industries leading multi-concept restaurant groups, including Jean-Georges Management, Gotham City Restaurant Group, Toscorp Inc., Blue Shore Grill LLC./Coco Blue.and Academia Barilla. In addition to his operational experience, Bob was also divisional controller of Albert Fisher Foods, a $3.2 billion dollar publicly traded international foodservice supplier with more than 80 locations worldwide.
Bob acts currently as Chief Executive Officer of Kaizen Management, LLC, a New York-based management consulting firm specializing in process improvement, cost reduction, and restaurant financial systems implementations. Bob also holds a general partner position with Kaizen Capital Advisors which supplies equity capital to the restaurant industry.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Knowledge is power. It doesn't matter how much money you make, it's about how much you let get away."
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: Email: rsloop@kaizen-management.com
Find Robert in the Restaurant Unstoppable Network
Kaizen Business Management website: kaizen-management.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Robert Sloop for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Jay McSharry, a local restaurateur, graduated from the University of New Hampshire in 1990. Nearly a decade after graduating, he returned to NH’s Seacoast to fulfill his vision and opened Jumpin’ Jay’s Fish Café. Building on the restaurant’s success, Jay went on to open numerous establishments in the region, including Jumpin’ Jay’s Fish Café, Moxy, Vida Cantina, The Franklin, Street, Luigi’s West End Pizzeria, Ore Nell’s Barbecue, The Railpenny Tavern, Dos Amigos, as well as other projects on the Seacoast. In 2020, Jay was named James Beard Award semi-finalist in the Outstanding Restaurateur category. Today, Jay's JGroup Hospitality is the umbrella under which the majority of his restaurants exist.
Check out episode 820 with Stephani Robson on Business Planning as mentioned in today's episode!
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “You’ve already succeeded if you just try.”
In this episode with Jay McSharry we will discuss:
- Difficulties with owning/operating a restaurant in the 1980s
- Similarities between theater and restaurants
- Seeking mentors
- What NOT to do
- The importance of including your staff in important decisions
- Creating a business plan
- Gathering investors/raising capital
- Starting small
- The benefits of a working owner
- Knowing when to scale
- How to name your restaurant wrong
- How to remove yourself from the business as the owner
- The importance of partnerships
- Knowing when to close a restaurant
- How to be both a restaurant and real estate owner
- What to look for in a chef-partner?
- Constant communication is key with partners
- You’re only as good as last night’s service
- Advice for landlords and tenants
- Unique difficulties with a pizza concept
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- ADD
- What is your biggest weakness?
- Not knowing people's names
- What's one question you ask or thing you look for during an interview?
- Do you want to be here?
- What's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- Treat everybody fairly
- What is one uncommon standard of service you teach your staff?
- Work as a team
- What's one book we must read to become a better person or restaurant owner?
- Zingerman's Leadership books
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Compliment the staff
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Resy
- Name one service you've hired.
- Gaskets - Summit Supply
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Treat everybody fairly
- Appreciate every day
- If you see it, you own it
Contact info: JGroup Hospitality website: jgrouphospitality.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jay McSharry for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest, CEO and Founder of Meez, Josh Sharkey. Josh is joining us today because my guest mentors have been recommending Meez on the show, and because Meez has come up a few times in conversation within the network. Meez is a recipe tool for professional chefs and organizations. It's one part recipe tool, one part costing tool, and one part e-learning platform.
With Excitement allow me to introduce to you today's guest, CEO and Founder of Yelli. Danielle Casilio. Danielle got her first restaurant job when she was 16 In 2018, she founded the Yelli app, an online training tool for restaurants. Today, she is both Founder and CEO of Yelli.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * Danielle: "Keep it simple." * Josh: "Test, learn, repeat."
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan. Contact info: Danielle (Yelli):
Email: danielle@yelliapp.com
Website: yelliapp.com
Josh (Meez):
Website: getmeez.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Danielle Casilio and Josh Sharkey for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Michael Dorf was born and raised in Milwaukee, WI. After studying Psychology and Business at Washington University, he founded New York City’s go-to venue for independent music, the Knitting Factory, in 1986.
As Knitting Factory Chairman and CEO, Dorf helped bring the concert house to global prominence by expanding into Europe and Asia via tours, branded festivals, and record production and sales.
Dorf was recognized as a pioneer in producing music on the Internet, through a variety of strategic relationships with Apple Computer, Intel, MCI, and Bell Atlantic. During his Knitting Factory tenure, he produced over 200 recordings, a television series, and built a new venue in Los Angeles. In 2002, he left his operating responsibilities and sold his equity position to pursue other endeavors, including a Carnegie Hall concert fundraiser series, founding a Hebrew school, and winemaking.
By 2008, Dorf had conceptualized a venue that brought his love for both the making and enjoyment of wine under one roof and created City Winery –Manhattan’s first fully-functional winery, restaurant, music venue and private event space. City Winery offers a wide selection of wines, exquisite cuisine and intimate performances from iconic performers.
Dorf expanded his company in 2012 with the opening of City Winery Chicago. Subsequent years have brought new venues to Nashville, Atlanta, Boston, and Washington DC, with Hudson Valley and Philadelphia.
Check out Indulge Your Senses: Scaling Intimacy in a Digital World by Michael Dorf
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "You gotta love what you do." * "Indulge your senses."
In this episode with Michael Dorf we will discuss:
- Starting out in the music industry
- Marketing
- Making wine
- Unique challenges with an urban winery
- Numbers come first!
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Endorphins
- What is your biggest weakness?
- Over-indulgence
- What's one question you ask or thing you look for during an interview?
- Uniqueness
- What's a current challenge? How are you dealing with it?
- People/labor
- Share one code of conduct or behavior you teach your team.
- Considerate
- What is one uncommon standard of service you teach your staff?
- Empathy
- What's one book we must read to become a better person or restaurant owner?
- The Overstory by Richard Powers
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Take care of their employees
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Pre-order your beverages before you arrive at the restaurant on our website
- Name one service you've hired.
- Fox Greenberg PR - NYC
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Think outside the box
- Selfish philanthropy
- Team leader
Contact info: Website: citywinery.com
Email: michael@citywinery.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Michael Dorf for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today’s guest, Founder, and CEO of Bikky, Abhinav Kapur. Abhinav is a graduate of Washington and Lee University where he earned a BA in International Political Economics. He’d spend the next 10 years or so as a banking analyst before founding Bikky in 2017. Bikky is a data and marketing platform for restaurants, which helps consolidate guest data and make it actionable for targeted marketing.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "May I be unafraid of the known and the unknown. May I be unafraid of my friend or enemy. May I be unafraid of the light or the dark. May I be unafraid of everything in my path and may peace come to me from all sides."
In this episode with Abhinav Kapur we will discuss:
- Abhinav's life as an entrepreneur
- The creation of Bikky
- What can Bikky do for you?
- What is the future of Bikky?
- What needs to change in the restaurant industry?
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: Website: blueoakbbq.com
Instagram: @blueoakbbq
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Abhinav Kapur for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Chef Pierre Hilzim, President of Kajun Kettle Foods, is a NOLA native who learned to cook at the tender age of ten from his father, the Executive Director of the Louisiana Restaurant Association. After spending several years running high-end restaurants in San Francisco and designing kitchens for award-winning chefs from Italy, Chef Pierre returned home in 1981 to found Kajun Kettle Foods. The chef named his signature dish, the Crawfish Monica, after his wife and partner, Monica Davidson, who joined Kajun Kettle shortly after its creation. She has a degree in linguistics from UC Berkeley and has lived in five countries; in addition to English, Monica speaks French, Spanish, and German. Her early career was as an executive with Macy’s, California. Monica now manages Kajun Kettle’s Personnel, Marketing and Public Relations Departments.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "If you don't love it, you will live it, so learn to fall in love with it." * "Most people underestimate the power of great food."
In this episode with Chef Pierre Hilzim and Monica Davidson we will discuss:
- The seasonal nature of retail and restaurants
- The benefits to being multilingual
- Squashing bribery and corruption in a restaurant
- What is a Research Chef?
- Food manufacturing and processing
- The power of networking
- Food science
- Going into business with family/spouses?
- Women business owners
- Trademarking a product or menu item
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Pierre: Passion
- Monica: Passion
- What is your biggest weakness?
- Pierre: Get tired
- Monica: Passion
- What's one question you ask or thing you look for during an interview?
- Pierre: Passion
- Monica: Integrity
- What's a current challenge? How are you dealing with it?
- Pierre: Keeping everything focused
- Monica: COVID
- Share one code of conduct or behavior you teach your team.
- Pierre: Respect
- Monica: Caring about the customer
- What is one uncommon standard of service you teach your staff?
- Pierre: Do all that's possible
- Monica: Learn as much as you can about your customer
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Pierre: Recognize their employees
- Monica: Recognize how important the guest is
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Pierre: Passion, love, stick to it
- Monica: Don't forget the people that helped you get to where you are, give back to your community, appreciate the wonder and fun and power of food
Contact info: Website: kajunkettle.com
Email for Pierre: philzim@kajunkettle.com
Email for Monica: mdavidson@kajunkettle.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Chef Pierre Hilzim and Monica Davidson for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Doug York is an Exeter, NH native. He left for college in New York City at the end of the last century and found music instead. Doug and his friend created the hip hop group Granite State which performed and released 3 albums until about 2016 when they disbanded. After working for the school system in Exeter, Doug decided mid-pandemic to open a coffee shop called 7North Coffee Company. Eric and Jared produced a nonfiction miniseries podcast about Doug's journey to open the coffee shop. It has now been open for 1.5 years and the business has changed and grown since we conducted our final interview with Doug for the project back in April of 2021. For this episode, Eric and Jared sit down with Doug to reflect on 7North Coffee Company and the 7North podcast.
With excitement allow me to introduce to you today's guest, Philip Moseley. Growing up, this New Orleans native could be found in one of two places - in his kitchen learning family recipes from his mother or out in the yard mastering the grill with his father. In 2012, he partnered with Ronnie, his best friend, to create Blue Oak BBQ. Today, Phil’s days mirror his childhood; he can be found dreaming up new dishes and manning the grill alongside the team.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Ignore the short-term noise because if you invest in the long-term, you'll see it through." * "Fail fast, fail often."
In this episode with Doug York we will discuss:
- What has changed within the 7North business since the podcast ended?
- How has the 7North Podcast affected Doug's business?
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan. Contact info: 7North on Instagram: @7northcoffee
7North website: 7northcoffee.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Doug York for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
A Louisiana native, Ronnie was always enamored with Southern heritage and foodways. While earning his Bachelor’s in Business Management, Ronnie spent every spare minute in small mom and pop kitchens and earned his college drinking money at a beloved barbecue joint. That experience changed his entire trajectory. In 2012, Ronnie and Phil created Blue Oak BBQ, changed the face of ‘cue in NOLA and beyond, and never looked back.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Work hard and have fun."
In this episode with Ronnie Evans we will discuss:
- Franchising?
- Pop ups
- Securing funding
- BOH
- Real estate
- Health insurance in restaurants
- Personal growth
- The importance of understanding psychology in the restaurant industry
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Persistence
- What is your biggest weakness?
- Get hyped up too easily
- What's one question you ask or thing you look for during an interview?
- Great attitude and great work ethic
- What's a current challenge? How are you dealing with it?
- People/labor
- Share one code of conduct or behavior you teach your team.
- Honesty
- What is one uncommon standard of service you teach your staff?
- always have a smile on your face
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Appreciate their people
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast On-line Ordering
- Name one service you've hired.
- Accounting - Tim Baudier at DTS
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Work hard
- Have fun
- Save some time for your family
Contact info: Website: blueoakbbq.com
Instagram: @blueoakbbq
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ronnie Evans for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
https://youtu.be/eANwcMQ_1EM
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "You can assure success if you show up on time, do more than anybody expects you to do, and you always ask if people need help."
In this episode with Laurie Jo Jensen we will discuss:
- Cockroaches, flies, rodents
- Legal
- Safety
- Minimal impact
- Communication
- Licensing
- Products recommended:
- Nisus
- Rockwell Labs
- J. T. Eaton
- Victor
- PT Alpine
- Fly Away Repellent
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
Contact info: Email: lauriejojensen@gmail.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Laurie Jo Jensen for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Philip Moseley. Growing up, this New Orleans native could be found in one of two places - in his kitchen learning family recipes from his mother or out in the yard mastering the grill with his father. In 2012, he partnered with Ronnie, his best friend, to create Blue Oak BBQ. Today, Phil’s days mirror his childhood; he can be found dreaming up new dishes and manning the grill alongside the team.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Whether you can or cannot, it's up to you."
In this episode with Philip Moseley we will discuss:
- Knowing you want to open a restaurant in 5th grade
- Partnering with your best friend
- Visioning and goal setting
- The significance ofd the name Blue Oak
- Pop ups and proof of concept
- Open book management
- Misconduct in the industry
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Reaching out to people and always adapting
- What is your biggest weakness?
- Juggling too much at once
- What's one question you ask or thing you look for during an interview?
- Let the conversation go where it goes
- What's a current challenge? How are you dealing with it?
- Making the right decisions for the team
- Share one code of conduct or behavior you teach your team.
- Respect
- What is one uncommon standard of service you teach your staff?
- The customer is. not always right but you should always be smiling
- What's one book we must read to become a better person or restaurant owner?
- Can't Hurt Me: Master Your Mind and Defy the Odds by David Goggins
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Communicate
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Accounting - Tim Baudier at DTS
- Name one service you've hired.
- Slack
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Work hard
- Respect others
- Be yourself
Contact info: Website: blueoakbbq.com
Instagram: @blueoakbbq
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Philip Moseley for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce today's guest, CEO and founder of Rever Networks, Paul Barron. Paul Barron has over 20 years in technology, media and business has created the perfect storm for what has become one of the fastest-growing technology, crypto, and investing platforms available. His mission started with helping Microsoft create the powerhouse developer community that has driven them to become a market leader. Not stopping there Barron was the chief engineer in a societal shift in retail and consumer science via a new data science platform. And today he strives to help others with life-changing strategies.
Check out The Chipotle Effect by Paul Barron
Check out Episode 258 with Paul Barron as mentioned in today's episode.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Blockchain fixes everything."
In this episode with Paul Barron we will discuss:
- What is an asset class?
- What is blockchain?
- What is an NFT?
- Decentralization
- Dystopian potential
- Impact on real estate
- User/guest experience changes for the future
- Impact on loyalty programs
- How will blockchain affect HR?
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
Contact info: Email: paul@revernetworks.com
Twitter: @paulbarron
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Paul Barron for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Chef Frank Brigtsen and his wife Marna are the owners of Brigtsen’s Restaurant, in the Riverbend neighborhood of Uptown New Orleans. Frank began his culinary career in 1973 while attending Louisiana State University. In 1979, he apprenticed at Commander's Palace Restaurant under the guidance of Chef Paul Prudhomme. In 1980, Frank became the first Night Chef at K-Paul's Louisiana Kitchen when the restaurant began dinner service. During his seven-year tenure with Chef Prudhomme at K-Paul's, Frank attained the position of Executive Chef. Paul and the late K Prudhomme were instrumental in helping Frank and Marna open Brigtsen's in 1986.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "In cooking, color is flavor, and brown is the color of flavor." * "We always have time to do it right."
In this episode with Frank Brigsten we will discuss:
- Providing opportunities to your staff
- How Hurricane Katrina affected the NOLA restaurant scene
- Multi-unit?
- The importance of growth
- Creating a cooking school
- Lease negotiation
- The broken economics of the restaurant industry
- Labor and costs
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- 100% effort
- What is your biggest weakness?
- Not giving 100% effort
- What's one question you ask or thing you look for during an interview?
- Do you have the fire and the desire?
- What's a current challenge? How are you dealing with it?
- Unpredictability of food markets
- Share one code of conduct or behavior you teach your team.
- Be their friend
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Be proactive rather than reactive
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- POS system: Positouch
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Pass it on
- Don't forget your loved ones
- Leave a mark and do good
Contact info: Brigsten's website: brigstens.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Frank Brigsten for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Working as a dish-washer all the way up to executive level management, Patrick has developed a service-centered style where knowledge, passion, and a drive to excel are paramount. After almost a decade of learning the trade by working in New York City, Patrick, bound to his North Carolina roots, moved his family back South and was hired as Butter NC’s General Manager. Under his leadership, Butter NC became established as the premier nightclub establishment in the Southeast and received numerous awards for excellence in service. Guided by his entrepreneurial spirit, Patrick was in search of a strategic, collaborative partnership to open a new type of restaurant that complements his passion for good food and his detailed business acumen. Friends and former colleagues Alejandro Torio and Mills Howell expressed similar thoughts and their combined strengths led to the creation of 5Church Restaurant.
Check out episode 843 with Patrick Whalen to hear his story in a traditional RU interview format!
https://youtu.be/UsQBgPfc2uA
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Tell me I can't and I'll show you I can."
In this workshop with Patrick Whalen we will discuss:
- The status of The 5th Street Group restaurants before March of 2021
- Why/when they identified a problem and fixed it with the Tip The Kitchen model
- Employee retention under the Tip The Kitchen model
- Guest retention under the Tip The Kitchen model
- Tip The Kitchen is a business model
- How to execute
- Cultural buy-in
- The numbers
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
Contact info: Twitter is the best place for news on Tip The Kitchen: @tip_kitchen
Email: patrick@5church.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Patrick Whalen for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today’s guest, Owner of Banh Mi Boys, Peter Nguyen. New Orleans had been embracing Vietnamese food for some time before 2015 when Peter Nguyen opened Bahn Mi Boys, but when it was Peter’s turn, he wanted to do something different, that was when he decided to own the Banh Mi niche. Prior to opening Banh Mi Boy, Peter had ZERO restaurant experience. Six years after opening, Peter has opened his second location in the New Orleans Uptown area and has begun the process of franchising.
Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "If you're tired of starting over, stop giving up."
In this episode with Peter Nguyen we will discuss:
- Franchising
- Corner the market
- Labor
- Positive reinforcement
- Visual branding
- Why Banh Mi Boys uses Clover
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Creativity
- What is your biggest weakness?
- OCD
- What's one question you ask or thing you look for during an interview?
- Read body language
- What's a current challenge? How are you dealing with it?
- Franchising, manageability
- Share one code of conduct or behavior you teach your team.
- Treat people with respect
- What is one uncommon standard of service you teach your staff?
- Go above and beyond always
- What's one book we must read to become a better person or restaurant owner?
- Radical Candor by Kim Scott
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is something restaurateurs don't do well enough or often enough?
- Work a shift, check on staff
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Homebase
- Name one service you've hired.
- Golden Bakery
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Stay passionate
- Always give off good energy
- Care about other people more
Contact info: Instagram: @banh.mi.boys
Website: bmbsandwiches.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Peter Nguyen for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
David Helbraun is the Founding Partner and Chairman of Helbraun Levey. Prior to founding the firm in 2005, David opened and owned Pyramid Coffee Company, a multi-unit coffee bar/cafe company based in Manhattan. He is a lifelong entrepreneur who has been running successful businesses in New York City for years.
David recently served as the Chair of the Hospitality Law Committee of the NYC Bar Association, an industry group comprised of over 40 of New York City’s top hospitality attorneys who regularly comment on the laws and regulations affecting the industry. He is also a board member of ROAR and has proudly served as a founding board member of Drive Change, a non-profit organization that trains formerly incarcerated young people in hospitality as a way to reintegrate them to the workforce. David is an avid Deadhead and jazz listener and also a hopeless Mets fan. He is admitted to practice in New York.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Success is 10% inspiration and 90% perspiration."
In this workshop with David Helbraun we will discuss:
- Finding the proper space for your concept (white box vs key money)
- Finding the right Broker
- Once you find a space, what do you need to discuss with the landlord
- Rent escalation/abatement
- Personal guarantees
- Term sheets
- Exit strategy
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Contact info: Email: david@hebraunlevey.com
Website: helbraunlevey.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Helbraun for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Kevin Cornish opened the original KC's Rib Shack in 1998. Prior to that he owned a printing company in Manchester, NH, as well as a rock club in Miami. The rock club lasted about 5 years from late 80's to mid-90's when he returned to Manchester. After barbecue-ing with friends he decided to open up his own restaurant. The first location was in Litchfield, NH and had only a handful of tables. The concept soon moved to the much bigger city of Manchester. Now, KC's Rib Shack is a staple in Manchester with over 300 seats.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "We are in the hospitality industry first and foremost."
In this workshop with Kevin Cornish we will discuss:
- Staff longevity
- BBQ mail order
- Operating a music venue and bar
- Being busy but not making money
- Proof of concept
- Pop ups
- When investors pull out
- Where passion gets you when money fails
- Opening a restaurant in the 90s with 4,000 dollars
- Guerilla marketing
- Email marketing
- Facebook marketing
- Yelp
- Mug clubs
- RestaurantOwner dot com
- Labor
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Hospitality
- What is your biggest weakness?
- Push-over
- What's one question you ask or thing you look for during an interview?
- Longevity, loyalty
- What's a current challenge? How are you dealing with it?
- Labor and food cost
- Share one code of conduct or behavior you teach your team.
- Make people feel welcome
- What is one uncommon standard of service you teach your staff?
- Always smile
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- BentoBox
- Name one service you've hired.
- KDS with Toast POS
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Don't open a restaurant
- Charge what you need to charge
- Expect restaurant ownership to be hard
Contact info: Website: ribshack.net
Email: kcsribshack@gmail.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kevin Cornish for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest: Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
This is part 3 of 3 of the Kitchen Design and Layout workshop. See part 1 right here. See part 2 right here.
Check out Foodservice Reports magazine as suggested in today's show.
Check out Foodservice Equipment and Supplies magazine as suggested in today's show.
https://www.youtube.com/watch?v=v4x8C7Wp0hM
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Be sure you are right, then full steam ahead."
In this workshop with Stephani Robson we will discuss:
- Start at your goal and reverse engineer
- Consider your menu
- Consider if your equipment will fit in your space
- Where to acquire equipment
- Where do get your information
- Consider getting your entire line equipment from the same manufacturer
- Cleaning best practices for buying equipment
- Where to get your equipment
- Embrace or avoid tech in your equipment
- Buying new or used or lease?
- What to lease?
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
Contact info: Email: skr4@cornell.edu
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Stephani Robson for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today’s guest, Carol Lawrence. Carol has over 30 years of experience managing and marketing various restaurants, including her own. She started at the age of 12 peeling potatoes. From there she worked her way up to the dishwasher, line cook, at Belmont Hall before making her way to the Weathervane Restaurant where she waitresses for two weeks before being offered the Dining Room Manager position. Carol bought her first restaurant in September 1987 when she was just 23 years old. Since this time, she has earned national exposure for the Red Arrow Diner through print, television, and radio media as well as expanded the brand to three locations across New Hampshire.
Check out episode 827 with Bobby Marcotte as mentioned in today's episode.
Check out Goldbelly as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Have a diner day." * "Did I make it better today?"
In this workshop with Carol Lawrence we will discuss:
- Being a first time restaurant owner
- Diner culture and history
- Hiring young people in this industry
- Trust and track
- Mentors
- Negotiating ownership terms
- Meals tax
- Operating a 24/7 restaurant
- Marketing
- Scaling
- Closing a restaurant
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Being present and listening with open ears
- What is your biggest weakness?
- Learning the numbers
- What's one question you ask or thing you look for during an interview?
- What are your strengths and weakness?
- What's a current challenge? How are you dealing with it?
- COVID, menuing, price changing, and staff
- Share one code of conduct or behavior you teach your team.
- Open and honest and communication, love your job
- What is one uncommon standard of service you teach your staff?
- Ringing the virgin bell (making your guests feels special through events)
- What's one book we must read to become a better person or restaurant owner?
- Grinding It Out: The Making of McDonald's by Ray Kroc and Robert Anderson
- In-N-Out Burger: A Behind-the-Counter Look at the Fast-Food Chain That Breaks All the Rules by Stacy Perman
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Name one service you've hired.
- Payroll - Trivantus
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Keep your history (record so you can remember)
- Listen to your gut
- Be open to feedback
Contact info: Red Arrow Diner website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Carol Lawrence for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest: Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
This is part 2 of 3 of the Kitchen Design and Layout workshop. See part 1 right here.
Check out episode 378 with Charles Bililies as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Be sure you are right, then full steam ahead."
In this workshop with Stephani Robson we will discuss:
- Kitchen Layout + Design part 2, including:
- Storage
- Prep
- Trash
- Pest control
- Cooking line
- Receiving
- Hand sinks
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Contact info: Email: skr4@cornell.edu
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Stephani Robson for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Chef Gary Kim. Chef Kim was Born in Seoul, South Korea and moved to the United States when he was 5 years old. Eventually he and his family found themselves in Portsmouth, NH, where Gary attended high school. Gary had always been drawn to the kitchen, but it wasn't until he was with the Black Birch that he started taking his career seriously. While at Black Birch, Gary was encouraged to start his own kimchi and fermentation business, which eventually evolved into Anju Noodle Bar. After a couple years at Anju, Gary sold his share of Anju, and spent the next few years traveling doing pop-ups and generally traveling in LA, Seattle, Denver, The Virgin Islands, U.K., Italy, Spain, and Boston. In May of 2018 Gary partnered with JGroup to open Mr. Kim's.
Check out Finish Big: How Great Entrepreneurs Exit Their Companies On Top by Bo Burlingham as recommended in today's episode
Check out Traction: Get A Grip On Your Business by Gino Wickman as mentioned in today's episode
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Positive vibes only."
In today's episode with Gary Kim we will discuss:
- Work/life balance
- Efficiency of motion
- Closing a restaurant
- Exit strategy
- Ramen and Kimchi
- Popups
- Proof off concepts
- New business models for restaurants
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager - Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Positivity
- What is your biggest weakness?
- Ruminating
- What's one question you ask or thing you look for during an interview?
- How do you deal with a challenging or difficult situation
- What's a current challenge? How are you dealing with it?
- Sitting still
- Share one code of conduct or behavior you teach your team.
- Sense of urgency and efficiency of motion
- The team environment
- What is one uncommon standard of service you teach your staff?
- Pre-shift motivation
- What's one book we must read to become a better person or restaurant owner?
- The Mindset Mentor - podcast
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What is one thing you feel restaurateurs don't know well enough or do often enough?
- Find a way to show your staff that you are grateful for them
- Name one service you've hired.
- Ramen noodles from Sun Noodle
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Slack: Where Work Happens
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be kind
- Be grateful
- Have fun
Contact info: Instagram: @chefgarykim
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Gary Kim for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest: Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Be sure you are right, then full steam ahead."
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact info: Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Stephani Robson for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Chef Ferrel Alvarez. Ferrel break into the industry at the age 15 dishwashing, working as a prep cook, and eventually graduating from Cincinnati Culinary Arts Academy in 1998. Ferrell made his way to Tampa, Florida to further his professional career working at country clubs and the Tampa landmark, Mise en Place. Mise en Place founder, Chef Marty Blitz, transitioned Ferrell from lead cook to Chef De Cuisine. Ferrell's next project was Cafe Dufrain as Executive Chef. In December of 2013, Chef Alvarez opened his own restaurant, Rooster & the Till with his friend and business colleague, Ty Rodriguez. In the first ten months of being opened, Rooster & the Till had earned Best New Restaurant and Best Chef from Creative Loafing and Best New Restaurant from Florida Trend Magazine. Today Chef Ferrel Alvarez owns 3 total concepts, Rooster & The Till, Nebraska Mini Mart, and Gallito Taqueria.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Constant progression."
In today's episode with Laura McCutcheon we will discuss:
- Culinary school
- Kitchen behavior
- Organization
- What having a child does to your career
- Personal struggles affecting a career
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager - Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Positivity
- What is your biggest weakness?
- Self critic
- What's one question you ask or thing you look for during an interview?
- Good people
- What's a current challenge? How are you dealing with it?
- Keeping up with all that I want to achieve
- Share one code of conduct or behavior you teach your team.
- Positivity
- What is one uncommon standard of service you teach your staff?
- Be yourself
- What's one book we must read to become a better person or restaurant owner?
- The Obstacle Is The Way: The Timeless Arte of Turning Trials into Triumph by Ryan Holiday
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Name one service you've hired.
- FusionPrep: Training, Safety, and Compliance Platform
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Tock: Reservations
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Family first
- Be a good person
- Positive mindset/live with humility
Contact info: Rooster & The Till website
Instagram: @roosterandthetill @ferrelalverez
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Farrel Alvarez for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Check out Finish Big: How Great Entrepreneurs Exit Their Companies On Top by Bo Burlingham as mentioned in today's episode.
Check out episode 705 with Krimsey Lilleth.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "I would just like to remind everyone that we're all going to die."
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager - Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact info: Krimsey's website
Krimsey's book: The Cajun Vegan Cookbook
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Krimsey Lilleth for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest, chef Jeannie Pierola. Jeannie Pierola grew up working in her family's beachside resort just outside of Tampa. When Jeannie got older she was able to convince her parents to open a restaurant. Like most first-time restaurant owners, Jeanie realized she had much to learn and decided she better go work for someone who knew what they were doing. This realization brought her to one of the most well-known steak houses in the country, Bern's Steak House. At Bern's Jeannie started at the bottom and would eventually earn the title of Executive Chef. With this experience, Jeannie traveled consulting for steak houses around the world before deciding to return to Tampa, FL. Today Chef Jeanie is the Chef/Proprietor of Edison, Edison's Swigamajig, and Counter Culture. All three restaurants are located in Tampa, FL.
Check out Restaurant Strong: First Principles Of Restaurant Outperformance And How To Make Them Yours by Peter LeSar as recommended in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Truth in menuing."
In today's episode with Laura McCutcheon we will discuss:
- What is "truth in menuing?"
- Proper capitalization
- Business planning
- Service
- Popups
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Talk To The Manager - Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Sense of humor
- What is your biggest weakness?
- Emotional temper
- What's one question you ask or thing you look for during an interview?
- Hints about their work ethic
- What's a current challenge? How are you dealing with it?
- Labor
- Share one code of conduct or behavior you teach your team.
- Truth in menuing
- What is one uncommon standard of service you teach your staff?
- Be yourself
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Eat in their own restaurants and see the whole experience
- Name one service you've hired.
- Jamison B. Bake House
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Love your family
- Love your work family
- Love yourself
Contact info: Edison Food + Drink Lab on Instagram: @edison_food_drink_lab
Edison website
Edison's Swingamajig on Instagram: @edisons_swingamajig
Edison's Swingamajig website
Counter Culture on Instagram: @counter_culture_tampa
Counter culture website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jeannie Pierola for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
The final episode of The Story of 7North features a conversation between Jared, Eric, Doug and Jeremiah about ego and pride. Pride can take you quite far, but once you arrive at your goal, what then? This is a shorter episode, an epilogue of sorts.
Thank you for coming on this journey with us.
The Story of 7North is a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast. It is meant to be consumed in order.
Find out more about 7North Coffee Company here.
Find out more about Restaurant Unstoppable here.
Find out more about Su Madre Podcasts here.
In episode 3, Doug's mentors echoed the same major criticism for Doug: he needs more balance in his life and in his business. This episode heavily features a conversation between Jared, the host, and Doug's wife, Beth York, all about work/life balance. We get to hear her side of the story, finally, in a revealing and candid conversation about what it's like to share a life with someone as driven, motivated, and determined as Doug York.
The Story of 7North is a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast. It is meant to be consumed in order.
To hear every episode of The Story of 7North RIGHT NOW you can find it on its own podcast page on Spotify or Apple Podcasts or anywhere you get your podcasts.
Find out more about 7North Coffee Company here.
Find out more about Restaurant Unstoppable here.
Find out more about Su Madre Podcasts here.
In episode 3 we will explore how Doug obtained mentors within his community to help him open 7North Coffee Company. We will hear from Jeremiah Vernon of Vernon Family Farm in Newfields, New Hampshire, and Kath Gallant of Blue Moon Evolution in Exeter, New Hampshire. We will also hear from Doug's very first employee, someone who sees Doug as his own mentor.
The Story of 7North is a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast. It is meant to be consumed in order.
To hear every episode of The Story of 7North RIGHT NOW you can find it on its own podcast page on Spotify or Apple Podcasts or anywhere you get your podcasts.
Find out more about 7North Coffee Company here.
Find out more about Restaurant Unstoppable here.
Find out more about Su Madre Podcasts here.
At the end of chapter 1 we were informed that Doug York, owner of 7North Coffee Company, used to be a successful rapper as a part of the rap group Granite State, based in New Hampshire. In this episode we will explore how becoming a successful rapper helped Doug on his current journey as a restaurateur.
The Story of 7North is a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast. It is meant to be consumed in order.
To hear every episode of The Story of 7North RIGHT NOW you can find it on its own podcast page on Spotify or Apple Podcasts or anywhere you get your podcasts.
Find out more about 7North Coffee Company here.
Find out more about Restaurant Unstoppable here.
Find out more about Su Madre Podcasts here.
Welcome to episode 1 of The Story of 7North, a co-production of Restaurant Unstoppable, Su Madre Podcasts, and 7North Coffee Company. This is a nonfiction, narrative-driven podcast. It is meant to be consumed in order.
The Story of 7North is the the story of Doug York, an Exeter, NH native who opened a coffee shop during a pandemic. Doug had never owned a business prior to the conception of 7North Coffee Company, and he had never worked as a barista. But 7North is open today and thriving. How did he pull it off? Listen to this heartfelt and inspiring podcast miniseries to find out.
You will be guided by a humorous and high-energy narrator. You will hear voice memos that Doug recorded throughout his journey, interviews with key players, and candid conversations with Doug himself, and those closest to him, about what it takes to open and run a business.
To hear every episode of The Story of 7North RIGHT NOW you can find it on its own podcast page on Spotify or Apple Podcasts or anywhere you get your podcasts.
Find out more about 7North Coffee Company here.
Find out more about Restaurant Unstoppable here.
Find out more about Su Madre Podcasts here.
With excitement allow me to introduce to you today’s guests: Rudy Miick and Bob Sloop. Rudy Miick is the man behind a Miick consulting in Bob Sloop runs Kaizen Management. In today’s episode we explore alternative means for a more equitable business model.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Contact info: Rudy Miick: Miick.com
Robert Sloop and Kaizen Management: www.kaizen-management.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Rudy Miick and Robert Sloop for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest: Founder, and Owner of Halelife Bakery, Laura McCutcheon. Laura's diverse background in the world of marketing, advertising, branding, and business development for non-profits and corporations set her up well for success in the food and beverage industry. After being diagnosed with celiac disease, and having a son who also suffered from his own gluten-free illness, Laura moved to Tampa, FL to get the medical support she and her family needed. What started as a gluten-free blog turned into a business that focused on sharing the best gluten-free, vegan, and allergy-free products out there. In 2018 that business turned into Halelife Bakery. Halelife Bakery is a dedicated gluten-free & vegan bakery offering gourmet cupcakes, donuts, cakes, bars, brownies, and more. Focused on providing safe delicious baked goods for those who are living with food allergies, intolerances or specific preferences.
Check out Outwitting The Devil: The Secret To Freedom and Success by Napoleon Hill as mentioned in today's episode
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Most people's greatest success comes one step beyond their greatest failure."
In today's episode with Laura McCutcheon we will discuss:
- Branding
- Emotional branding
- A restaurant focused on people with allergies and dietary restrictions
- Start where you can
- Using a blog to market your restaurant
- Streamlining processes
- Invent a word for the name of your business
- Retaining employees best practices
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Loyalty
- What is your biggest weakness?
- Loyalty
- What's one question you ask or thing you look for during an interview?
- Are you an empathetic person?
- What's a current challenge? How are you dealing with it?
- Managing growth
- Share one code of conduct or behavior you teach your team.
- Empathy
- What is one uncommon standard of service you teach your staff?
- Patience
- What's one book we must read to become a better person or restaurant owner?
- Fierce Conversations: Achieving Success at Work & In Life, One Conversation At A Time by Susan Scott
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- See their team members as humans
- Name one service you've hired.
- Milan Marketing
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Clover and TrazOro
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Lead by example
- Your only as strong as your team
- Attention to detail and quality control are keys factors in a successful business
Contact info: Instagram: @halelifebakery
Email: laura@halelifebakery.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Laura McCutcheon for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Peter LeSar. Perter is the founder of Restaurant Development Theory and the author of Restaurant Strong: The First Principles of Restaurant Outperformance and How to Make Them Work For You. Peter co-founded two restaurants: Donde Jose, recognized by The World's 50 Best Restaurants Discovery Series as one of the 50 "next generation dining destinations" around the globe; and Lo Que Hay, named as one of the"15 best new restaurants openings" through the Americas. Prior to his restaurant openings, Peter operated a publicly-traded hospitality company both as interim CEO and Long-time CFO ($125million of revenue with 5,000 employees and operations in 7 countries). he has been the president of an Asian hospitality company with $50+ million in revenue and 1,350 employees. Join Peter at www.peterlesar.com where he helps restaurants to bridge the knowledge they need to scale from small businesses into large ones. Check out Peter's book: Restaurant Strong: The First Principles of Restaurant Outperformance and How to Make Them Yours
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "There's a lot more that we don't know about our own spot in the world than we even realize we don't know."
In today's episode with Peter Lesar we will discuss:
- Everything covered in the book +PLUS MORE
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Conviction
- What is your biggest weakness?
- Too creative
- What's a current challenge? How are you dealing with it?
- Getting the word out
- Share one code of conduct or behavior you teach your team.
- Take off time for thinking
- What is one uncommon standard of service you teach your staff?
- Be yourself
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Learn
- Name one service you've hired.
- Canva
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- One on one counts more than anything else
- The history of the relationships with people matters incredibly
- Get a dog
Contact info: Restaurant Strong Community on Facebook
Email: peter@peterlesar.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Peter LeSar for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guests, co-founders, and COO of Lolis Mexican Cravings Josue and Maria Dolores "Lola" Garcia and Miguel Miranda, respectively. Josue got his entrepreneurial start slinging tamales to pedestrians in Guanajuato, Mexico. Handing out tamales evolved into owning a restaurant. Eventually, Josue would hire Lola and it didn't take long before the two were falling in love. Josue and Lola migrated to the United States in the early 2000s with the American dream of starting a restaurant empire. After moving from Guanajuato, Mexico, to Tampa, FL, the married couple worked as cooks in a food court at the mall. During their time as cook Josue's old habit awakened, and Josue and Lola started supplying tamales to all of their co-workers and the other workers at the food court. Eventually, their reputation grew enough to where they could start a catering company. In 2014 they opened their first brick and mortar- Today they have 3 locations and they're growing!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "If you can see it in your mind, you can put it in your hands."
In today's episode with Josue and Maria Dolores "Lola" Garcia and Miguel Miranda we will discuss:
- You need to know your talents
- You need to know what you want
- Be a student
- Starting a successful business in Mexico during a recession
- Believing in yourself and your talents
- Food trucks
- Surviving while under capitalized
- Menu size and complexity
- Quality plus speed equals success
- Fighting the perception that your first store is the best store
- Culture is everything
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Persistence
- What is your biggest weakness?
- Consistency
- What's a current challenge? How are you dealing with it?
- the new Loli's location
- Share one code of conduct or behavior you teach your team.
- Believe
- What is one uncommon standard of service you teach your staff?
- Quality
- What's one book we must read to become a better person or restaurant owner?
- The Bible
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Consider their impact on the environment
- Name one service you've hired.
- My Restaurant CFO
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- MarginEdge
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- My wife
- My kids
- My employees
Contact info: Lolis website
Instagram: @lolis_mexicancravings
Facbook: @lolismexican
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Josue and Maria Dolores "Lola" Garcia and Miguel Miranda for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, COO of Rocky Coast Printworks, Lisa Duff. Rocky Coast Printworks specializes in making brands look their best. From fully custom apparel to logo merchandise for retail and giveaways, they are your one-stop shop for the best quality products at the most competitive prices.
The question we're answering: What do first-time swag (t-shirts and hats) purchasers not consider? Lisa will take us through the most common mistakes to avoid, share best practices, and then she will coach us through the swag process. Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Start by doing what's necessary, then what's possible, and suddenly you are doing the impossible.”
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Contact info: Email: sales@rockycoast.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Lisa Duff for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest Co-founder and Co-owner of Strategic Hospitality, Benjamin Goldberg. Strategic Hospitality, co-founded with his brother, Max Goldberg, is a Nashville-based hospitality company shaping the city’s dining landscape by continuously introducing innovative, one-of-a-kind concepts. Properties include Paradise Park Trailer Resort, The Patterson House, Merchants Restaurant, The Catbird Seat, Pinewood, The Band Box, Bastion, Henrietta Red, Downtown Sporting Club, and Locust. Strategic Hospitality also provides consulting and management services to other hospitality groups. Founded in 2006, Strategic Hospitality has experienced steady growth annually and continues to revolutionize the dining scene.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “People remember how you make them feel, not what you say.”
In today's episode with Ben Goldberg we will discuss:
- Opening your first restaurant at 23
- Early mentors
- Advice on getting investors
- Transparency
- Forced to learn because you are undercapitalized
- Location
- Being stubborn early in your career
- Deliver a product worth going out of the way for
- Going into business with family
- Ego
- Giving up control
- The importance of asking your team what they want
- Setting quarterly and annual goals
- Evolving operations
- Tech stacks
- Implementing Toast POS
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Hard work
- What is your biggest weakness?
- Not delegating enough
- What's one question you ask or thing you look for during an interview?
- A good person
- What's a current challenge? How are you dealing with it?
- Ramping up multiple restaurants at the same time
- Share one code of conduct or behavior you teach your team.
- Make people happy
- What is one uncommon standard of service you teach your staff?
- Go above and beyond
- What's one book we must read to become a better person or restaurant owner?
- The Ride of a Lifetime: Lessons learned from 15 Years as CEO of The Walt Disney Company by Bob Iger
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- The Ride of a Lifetime: Lessons learned from 15 Years as CEO of The Walt Disney Company by Bob Iger
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Rest
- Name one service you've hired.
- Bevinco | VF Financial
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Toast POS
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be honest
- Be kind
- Surround yourself with amazing people
Contact info: Strategic Hospitality online
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Benjamin Goldberg for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Corey Rosen is the founder and an active staff member of the National Center for Employee Ownership, a private, nonprofit membership, information, and research organization in Oakland, CA. The NCEO is widely considered to be the authoritative source on broad-based employee ownership plans. He cofounded the NCEO in 1981 after working five years as a professional staff member in the U.S. Senate, where he helped draft legislation on employee ownership plans. Prior to that, he taught political science at Ripon College. He is the author or co-author of over 100 articles and numerous books on employee ownership, and co-author (with John Case and Martin Staubus) of Equity: Why Employee Ownership is Good for Business (Harvard Business School Press, 2005). He has appeared frequently on CNN, PBS, NPR, MSNBC, and other network programs; and is regularly quoted in The Wall Street Journal, The New York Times, BusinessWeek, and other leading publications. He has lectured on employee ownership on six continents.
Check out The Great Game Of Business by Jack Stack as recommended in this episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Employee ownership is a way to make capitalism work for everybody."
In today's episode with Corey Rosen we will discuss:
- We are talking about ESOPs and Corey's book Equity: Why Employee Ownership Is Good For Business
- Check out Corey's other books on his author page
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Contact info: NCEO.org
Email: crosen@nceo.org
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Corey Rosen for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Chef Andy Little. Chef Little came to Nashville in 2013 by way of central Pennsylvania where he grew up on traditional Pennsylvania Dutch cooking. After realizing “orchestral musician” was not his career path, Little took up a server position to pay his way through school and discovered his love of the restaurant kitchen. Little graduated from the Culinary Institute of America and began his rising career in the industry first working under Patrick O’Connell at The Inn at Little Washington before a stint at Pennsylvania’s Evermay-on-the-Delaware, which eventually led him back to his hometown to spearhead the fine dining restaurant at The Sheppard Mansion. Now a 2017 and 2018 James Beard Award semifinalist for Best Chef Southeast, Little helms the kitchen at popular restaurant Josephine, where Pennsylvania Dutch roots meet Southern hospitality for a distinct and thoughtful experience beloved by guests.
Check out Atomic Habits by James Clear as mentioned in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "A little bit better everyday."
In today's episode with Andy Little we will discuss:
- Staring as a server
- Team environments in the kitchen
- Attending the C.I.A.
- Should you go to culinary school?
- Networking in the restaurant world
- Discipline
- Be unique within a specific standard
- Recipe execution - what makes the end result taste different?
- The Nashville food scene explosion in the early 2010s
- Seeking momentum markets
- Sharing a curated YouTube list with your team
- If you can’t teach and inspire, you can’t lead
- The interview process
- The desire to help your employees grow and leave your restaurant when they are ready
- Give your staff the tools and knowledge to be better than you
- Identifying when you are in over your head
- Branding
- Chasing success on social media
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Dogged persistence
- What is your biggest weakness?
- Dogged persistence
- What's one question you ask or thing you look for during an interview?
- Attitude
- AttitudeWhat's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- Don't be an asshole
- What is one uncommon standard of service you teach your staff?
- Personal engagement on a human level; we don't just take orders
- What's one book we must read to become a better person or restaurant owner?
- The Story of Ferdinand by Munro Leaf and Robert Lawson
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Clear perspective of what they want for themselves
- Name one service you've hired.
- Allen Benton Bacon
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- iPhone
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Try to get a little better every day
- be a good person
- Be yourself
Contact info: Josephine On 12th website
Josephine on Instagram: @josephineon12
Andy Little on Instagram: @chefandylittle
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Andy Little for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Working as a dish-washer all the way up to executive level management, Patrick has developed a service-centered style where knowledge, passion, and a drive to excel are paramount. After almost a decade of learning the trade by working in New York City, Patrick, bound to his North Carolina roots, moved his family back South and was hired as Butter NC’s General Manager. Under his leadership, Butter NC became established as the premier nightclub establishment in the Southeast and received numerous awards for excellence in service. Guided by his entrepreneurial spirit, Patrick was in search of a strategic, collaborative partnership to open a new type of restaurant that complements his passion for good food and his detailed business acumen. Friends and former colleagues Alejandro Torio and Mills Howell expressed similar thoughts and their combined strengths led to the creation of 5Church Restaurant.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Why not us?” * “There’s only we.”
In today's episode with Patrick Whalen we will discuss:
- Running a casino
- Advice on restaurant openings
- Being empathetic
- Retaining staff
- Events
- Tip pool systems
- Personal life informing career decisions
- Public perception of your company
- False-modesty
- Balancing ego and modesty
- Recognizing initiative
- The “Tip The Kitchen” system
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Very good public speaker
- What is your biggest weakness?
- Impatient
- What's one question you ask or thing you look for during an interview?
- What do you want to do?
- What's a current challenge? How are you dealing with it?
- Unreasonable people
- Share one code of conduct or behavior you teach your team.
- Say what you mean and do what you say
- What is one uncommon standard of service you teach your staff?
- Highly unscripted at tables
- What's one book we must read to become a better person or restaurant owner?
- The Art Of War by Sun Tzu
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Share information with their employees
- Name one service you've hired.
- The Bradley Projects - architecture
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Avero - unlock your restaurant's potential
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be empathetic
- Be reasonable
- Work hard
Contact info: Twitter: @tip_kitchen
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Patrick Whalen for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today’s guest, Meredith Sandland. Prior to co-authoring Delivering the Digital Restaurant: Your Roadmap to the Future of Food, Meredith spent two decades in consulting, corporate strategy, and restaurant development. After Building 1,000+ restaurants the Chief Development Officer at Yum! Brands’ Taco Bell, Meredith observed that the on-demand economy was starting to affect restaurants. Meredith joined ghost kitchen start-up, Kitchen United as employee #4 to create their business model, raise initial capital, and serve as the public face of the Google Venture-backed disruptor.
Check out the book: Delivering The Digital Restaurant: Your Roadmap To The Future Of Food by Meredith Sandland and Carl Osbourn
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “If your actions inspire others to dream more, do more, and become more, you are a leader.”
In today's lecture with Meredith Sandland we will discuss:
- All of the major points discussed in full detail in the book Delivering the Digital Restaurant
Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Contact info: You can buy the book right here!
Get the book straight from the authors at www.deliveringthedigitalrestaurant.com
Check out learn.delivery
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Meredith Sandland for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Brandon Styll started managing restaurants over 20 years ago. In 2005, Brandon stepped away from restaurant management to take on a more secure role as managing partner at Creation Gardens, a wholesale food distributor based in Louisville, Kentucky. Brandon quickly developed a reputation for being able to get chefs what they needed when they needed it, and was recruited by the produce distributor, Freshpoint. After six years with Freshpoint, Brandon was recruited once again by US Foods as a Territory Managers, before he was quickly promoted to District Sales Manager. In 2018, after 15 years of not working in a restaurant, Brandon felt the industry calling him back and joined both Green Hills Grille and Mere Bulles as the Director of Operations. In addition, Brandon is the host of Nashville Restaurant Radio, where he’s produced over 200 episodes featuring local chef interviews, leadership interviews, and more!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Failure is simply the opportunity to try again, this time more intelligently.” * “Whether you think you can or you think you can’t, you’re right.”
In today's episode with Brandon Styll we will discuss:
- The significance of the word “they”
- Don’t see yourself as a victim
- What can you to do make EVERY guest happy
- Creating win-win situations
- The amazing feeling of approval
- What is the price of convenience?
- How we treat employees and why they’re finding other professions
- Substance abuse in the industry
- Switching from hospitality to food sales
- Selling produce
- Enthusiasm and energy
- Intentional pricing
- The importance of utilizing a culture index
- Advice on effective purchasing
- Hitting rock bottom
- Getting sober
- Meditation
- What makes the Nashville restaurant industry unique and what can we all learn from it?
- The importance of supporting other restaurants in your community
- Momentum markets
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Enthusiasm
- What is your biggest weakness?
- Arrogance
- What's one question you ask or thing you look for during an interview?
- Enthusiasm
- What's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- Do the right thing, empower staff to make the right decision
- What is one uncommon standard of service you teach your staff?
- Relationships
- What's one book we must read to become a better person or restaurant owner?
- Traction: Get A Grip On Your Business by Gina Wickman
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- 1 on 1 with staff, check in with your team more often
- Name one service you've hired.
- Neat Mixology
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Zenput for digital checklist
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Don't sweat the small stuff
- Focus on what you have control over
- Love hard
Contact info: Nashville Restaurant Radio website
Instagram: @brandon_nrr
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brandon Styll for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
David Lizerbram is an attorney in private practice. He is also the host of Products of the Mind, a podcast about the intersection of business + creativity. Products of the Mind is produced by Mana Monzavi. David was born in Philadelphia and raised in North County San Diego, California. After graduating from the University of Southern California School of Cinema-Television (now the School of Cinematic Arts) and USC’s Marshall School of Business, he received his J.D. from Loyola Law School in Los Angeles. David speaks regularly about legal matters, and has presented on a legal education panel at San Diego Comic-Con every year since 2008. In 2011, David was appointed by California Governor Jerry Brown to the Board of Directors of the 22nd District Agricultural Association, which is responsible for oversight of the Del Mar Fairgrounds. He served in that position until the conclusion of his term in 2015. He also served on the Board of Directors of the San Diego Music Foundation and was a co-founder of the Craft Beer Association of San Diego, a think tank focused on promoting San Diego County’s dynamic craft beer industry. David lives in North Park, San Diego with his wife, Mana Monzavi and their son, Miles. David Lizerbram & Associates was founded in 2005 in San Diego, California with the goal of providing high-quality legal services to entrepreneurs both locally and nationwide. Since the firm’s creation, David has assisted with a large variety of business matters. His clients have varied in size from solo entrepreneurs to publicly traded companies. David has provided legal guidance on multimillion-dollar rounds of fundraising, negotiated strategic partnerships with nationwide businesses and nonprofits, managed international intellectual property portfolios, and advised many innovative startups.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "What you don't know CAN hurt you, BUT, knowledge is power."
In today's workshop with David Lizerbram we will discuss:
- All things trademarks. Listen for the full breakdown!
Today's sponsor: Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact info:
www.lizerbramlaw.com
Twitter: @davidlizerbram
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Lizerbram for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Mell Harrington is the Chef and Owner at Sunday Supper Society in Kittery, Maine. Mel grew up working in the restaurant industry since the age of 15 & has never been happier. Most days you can find her in the garden planning dinner or in the kitchen making fresh pasta. Her love for food, travel & culture shines through in everything she does. Mel is currently working towards her sommelier certification, learning to speak Spanish & growing a garden.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Bitches get shit done."
In today's episode with Mel Harrington we will discuss:
- Leaving the industry only to return
- The importance of travel
- The benefits of a financial background before entering the restaurant industry
- Investors
- Why isn’t restaurant work, especially FOH, respected more?
- The host position
- Getting fired
- Partnerships
- Transition from FOH to baking
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- My work ethic and drive
- What is your biggest weakness?
- Perfectionism
- What's one question you ask or thing you look for during an interview?
- Positive attitude
- What's a current challenge? How are you dealing with it?
- Perfectionism
- Share one code of conduct or behavior you teach your team.
- Be welcoming and kind
- What is one uncommon standard of service you teach your staff?
- Attention to detail
- What's one book we must read to become a better person or restaurant owner?
- The Alchemist by Paul Coelho
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- The Alchemist by Paul Coelho
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- We've lost sight of the passion
- Name one service you've hired.
- Annie's Garden Microgreen farm
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Universe - website design
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be kind
- Work hard toward what you want
- Don't take any shit
Contact info: www.sundaysupperme.com to book a seat
Instagram: @sundaysuppersociety.me
Email: sundaysupper.me@gmail.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Mel Harrington for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Entrepreneur, restaurateur, and environmental advocate, Josh Kopel, was born and raised in Baton Rouge, Louisiana. Throughout his 20+ year career in food and beverage, he has managed venues ranging from the Alligator Bayou Bar, as well as the hottest Hollywood nightclubs, bars, and ultra-lounges. He went independent in 2010, opening his first concept Five0Four, in Hollywood, CA. Ten years later, he's created a family of brands ranging from Michelin-rated fine-dining to fast-casual, all with a central focus on Southern hospitality and Southern cuisine. Check out his website here.
Check out Josh's podcast - Full Comp Podcast
Check out previous episode 736 with Josh Kopel
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Success is a mindset, not a feeling."
In today's workshop with Josh Kopel we will discuss:
- The 3 keys:
- Revenue
- Amplify
- Frequency
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact info: www.restaurantcasestudy.com
www.joshkopel.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Josh Kopel for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Corey grew up in the industry as his parents owned fast casual restaurants in Fort Collins, Colorado, where he learned first hand the good, the bad and the ugly that comes with operating. In 2015, Corey joined New York City based Relay Delivery as the first employee, helping define the optimal delivery playbook used by hundreds of restaurants. Seeing a need in the market to further enhance the off-premise business model for restaurants, he co-founded Zuul in early 2018, New York's first ghost kitchen solution. Today, Zuul licenses their proprietary ghost kitchen technology, allowing restaurant operators across the country an opportunity to achieve a much-improved economic model for delivery while also enhancing the consumer experience.
Check out episode 769 with Kyle Inserra as mentioned in today's episode.
Check out episode 835 with Michael Chernow as mentioned in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “You can beat the person that won’t give up.”
In today's episode with Corey Manicone we will discuss:
- Franchising
- Hardships in the industry
- Negotiating your lease
- What Corey learned from big companies outside the restaurant industry
- Virtual Brands
- Best practices for dealing with 3rd party delivery
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
Contact info: Twitter: @coreymanicone
Email: corey@zuul.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Corey Manicone for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Matt Plapp is an AVID Marketer, CrossFitter, Author, Speaker, Consultant & Business Coach. He's owned his marketing firm since 2008 and since then he has helped hundreds of companies market with a purpose, that purpose is ROI! Since 2016 they've changed their focus to restaurants and today they help restaurants all over the world with their ROI Engine marketing platform. Matt's two books in the restaurant marketing field are, "Don't 86 Your Restaurant Sales" & "Sell More Slices" and his third book comes out next week, titled "Restaurant Marketing That Works." Today we're here to talk about using marking to build a customer database.
Check out Matt's previous workshop 811: Leveraging Your Marketing To Build A Database Of Customers
Episode 799: WORKSHOP-5 Ways To Turn Instagram Followers Into Orders with Rory Balkin and Rev Ciancio was mentioned!
Episode 820: Business Planning Workshop with Stephani Robson was also mentioned!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "The hardest part about writing your own story is knowing that you're worth the ink."
Contact info: www.mattplapp.com
Email: matt@mattplapp.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Matt Plapp for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
On the eve of his 17-year milestone of sober living, Michael Chernow, the celebrated serial entrepreneur, restaurateur, fitness expert, and celebrity chef—who has spent more than a decade launching legacy dining destinations such as The Meatball Shop and Seamore’s—is taking a rest from restaurants to make healthy breakfasting habitual in his newest venture - Kreatures of Habit. Kreatures of Habit is a brashly branded functional food brand based on a positive daily habit, which Michael exclaims with an expletive, “helps people live their best fuckin’ lives.” Kreatures of Habit is a love letter to Chernow’s own mindful morning breakfast and triumphs over addiction. The PrOATagonist, the brand’s heroic inaugural product, combines plant-based protein (30g), gluten-free oats, and essential vitamins + minerals for an equally craveable and convenient breakfast. Prepped in less than 3 minutes, wellness-minded breakfasters have the option of enjoying The PrOATagonist in taste-bud tantalizing flavors such as Chocolate, Blueberry Banana, and Vanilla. A fellow podcast host at the helm of Born or Made, Michael Chernow, who has founded hospitality ventures The Meatball Shop and Seamore’s, appeared on Food Network’s Beat Bobby Flay, Kitchen Casino, and Chopped, co-authored cookbooks, and landed magazine spreads for his Olympian-like physique, possesses a resume with marathon-like momentum. A poster child for how to live a life well-lived and reach business mogul status, Chernow adopted positive habits that allowed him to replace alcohol with nutrition and fitness and propel his ascent in the New York restaurant scene. In this next act, he takes on breakfast. Please let me know if you are interested in recording with Michael and learning more about Kreatures of Habit. Would love to connect the two of you! I’ve included a few more details below for reference. Thank you, Jordan Within a podcast interview, Michael can speak to the following aspects of his entrepreneurial and personal journey to excellence: The Sobering Truth - Explore how Michael’s recovery from addiction and how positive daily habits and small decisions made on a consistent basis from the beginning of the crux to his success in business and life. The Renaissance Restaurateur - In addition to his past culinary endeavors and upcoming Kreatures of Habit launch, Chernow hosts his own podcast, Born or Made, is an ambassador for Ten Thousand, Muy Thai boxer, a pro status men's physique bodybuilder as well as advisor at Two Hands and Find my Formula, an investor in Greenpoint Fish and Lobster, and husband and father of two young sons. My Morning Machinations - Wake up to Michael’s morning routine, which starts at 5:30am and includes technical training for marathons, bodybuilding, and boxing competition, mindfulness practices, and a self-created protein-backed oatmeal recipe, which laid the foundation of Kreatures of Habits’ The PrOATagonist. Pandemic Pivot - Hear firsthand how Michael conceptualized Kreatures of Habit after a decade in the restaurant world and why he believes the time is now for direct-to-your-doorstep functional food staples.
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra:
- "The business of business is relationships and the foundation of relationships is trust."
In today's workshop with David Scott Peters we will discuss:
- Partners
- Business plans
- Entrepreneurship
- Meatballs
- Surround yourself with people who can help you
- QSR vs. full service
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Waking up at 5 AM
- What is your biggest weakness?
- Taking things personally
- What's one question you ask or thing you look for during an interview?
- Learning a new industry
- What's a current challenge? How are you dealing with it?
- Looking for positive people
- What's one book we must read to become a better person or restaurant owner?
- The Four Agreements by Miguel Ruiz
- Outwitting The Devil by Napoleon Hill
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Take time to celebrate the wins
- Name one service you've hired.
- Bookkeeping
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Avero
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Look people in the eyes and shake hands with a firm handshake
- Ladies first
- Remember people's names
Contact info: Kreatures Of Habit website
Kreatures Of Habit social handles: @kreaturesofhabit
Seamore's social handles: @seamores
Meatball Shop social handles: @meatballers
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Michael Chernow for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
CLICK HERE to schedule your discovery call with David Scott Peters and redeem your $1,000 off... only available to Restaurant Unstoppable Listeners.
Email David@davidscottpeters.com with your name and email to get the 3 free bones mentioned in today's episode.
In this episode, David Scott Peters joins Eric Cacciatore on the Restaurant Unstoppable Podcast to discuss budgeting.
In 2003, David discovered his passion for teaching independent restaurant owners on how to build a business that gives them financial freedom and freedom from their restaurants, and he's been doing it ever since. He specializes in coaching independent operators because once they have the proper systems and methods in place, their passion for providing an exceptional experience elevates the industry and their communities.
David is a regular speaker at food industry events all over the country, is a regular guest contributor to restaurant industry publications, and enjoys teaching restaurant owners how to live their passions while also operating a profitable business.
Check out his website: davidscottpeters.com
David Scott Peters is an industry powerhouse overflowing with information and mentorship. He has joined Restaurant Unstoppable on 5 previous episodes including:
Check out episode 141: Helping Put The Power Back In The Hands Of Independents
Check out episode 437: Where To Start With Menu Engineering
Check out episode 578: How To Build A Budget
Check out episode 639: 7 Steps For Creating Great Managers
Check out episode 763: Checklists 101
Click here to Join the RUNetwork and Get 30-days access on me-- FREE. https://www.youtube.com/watch?v=eO-drVzsffo
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra:
- “You can have the one bad day, it’s what you do the next day that defines you.”
In today's workshop with David Scott Peters we will discuss:
- 1 Trailing 12 Month Sales
- 2 Sales % by Category
- 3 Cost of Goods Sold
- 4 Labor $ and % by Position
- 5 Fixed or Variable?
- 6 Create a Plan
- 7 Forecasting Sales
Join the network to receive all the tools and resources from each workshop including today's.
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
Contact info: Email: david@davidscottpeters.com
Restaurant Coaching | David Scott Peters | Lower Food and Labor Costs
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to David Scott Peters for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest, Chef and Co-founder of Stalk Restuarant Nicole Nocella. Chef Nicole Nocella is From Londonderry, NH. After high school she spent some time in California, then returned to the Northeast where she became a graduate of Le Cordon Bleu School of Culinary Arts- Cambridge, MA. She's has since spent the majority of her career on the NH Seacoast serving as Chef for notable restaurants such as The Rosa, Row 34, and Jumpin Jay's Fish Cafe. In early 2020, Chef Nicole partnered with John Daniels to open Stalk Restaurant in Dover, NH.
Past guests from the Row 34 restaurant family:
Check out episode 071 with Garrett Harker as mentioned in today's episode
Check out episode 248 with Shore Gregory as mentioned in today's episode
Check out episode 554 with Matty Bailey as mentioned in today's episode
Check out episode 744 with Jamie Bissonnette as mentioned in today's episode
Check out episode 831 with George Bezanson as mentioned in today's episode
Past guests from the Jay McSharry restaurant family:
Check out episode 755 with Dave Vargas as mentioned in today's episode
Check out episode 764 with Kate McGrath as mentioned in today's episode
Check out episode 770 with Will Myska as mentioned in today's episode
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Invest in your people, not your business.” * "Imperfection is perfection."
In today's workshop with Nicole Nocello we will discuss: * Creating relationships with your crew * Culinary school? * Being a woman in the industry * Sexual harassment in the industry * Communicating to e poses that they are valued * Recipe management * Manager/owner presence * Retaining employees by creating opportunity * Taking a break from the industry * Educating your employees * Premeal emphasis * Implement systems and documentation * Buildout lessons * Plumbing issues * Double-check contractor licenses
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Being stern with people
- What is your biggest weakness?
- Asking for help
- What's one question you ask or thing you look for during an interview?
- Where does your passion lie and where does it come from?
- What's a current challenge? How are you dealing with it?
- Free time
- Share one code of conduct or behavior you teach your team.
- Respect your co-workers
- What is one uncommon standard of service you teach your staff?
- Call the guests "guests"
- What's one book we must read to become a better person or restaurant owner?
- White Heat by Marco Pierre White
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- White Heat by Marco Pierre White
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Being part of the team and doing any job in the restaurant that's necessary
- Name one service you've hired.
- Accounting
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Resy
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Invest in your people
- Be the role model
- Be strong-willed
Contact info: Stalk website
Social: @stalkrestaurant
Call Stalk: 603-343-2600
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Nicole Nocella for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, host of the Agents Of Change podcast, and president of Flyte New Media, Rich Brooks. Rich Brooks is founder and president of flyte new media, a web design and Internet marketing firm in Portland, Maine. His monthly flyte log email newsletter and web marketing blog cover topics such as search engine optimization, blogging, social media, email marketing, and building websites that sell. Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Luck favors the prepared.”
In today's workshop with Rich brooks we will discuss: The 4 lenses: 1. Find 2. Focus 3. Fashion 4. Frame
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact info: Flyte New Media website
Listen to Agents Of Change
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Rich Brooks for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Chef/Partner of Earth's Harvest Kitchen, Chef George Bezanson. After years of traveling and cooking through Boston, New Hampshire, and Florida Chef George returned to Manchester, NH to open The Bridge Cafe, Mint Bistro, and Pressed Cafes. After a series of unfortunate events, Chef George made the conscious decision to step down from his leadership position to focus on his mental health.
Now living on the NH Seacoast, Chef George most recently was part of the Row 34 team in Portsmouth before joining Earth’s Harvest. Chef George is inspired by the farm-to-table vision that is becoming more prevalent in the culinary community and he wants to bring the quality of fine dining to everyday food.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “You are the most important person.”
In today's episode with George Bezanson we will discuss:
- Learning from a mentor instead of culinary school
- Learning by failing early on as a chef
- Learning how to gain respect instead of demanding it
- The differences between chef and owner
- Advice for young Sous/Executive chefs
- Controlling costs
- Writing menus
- The responsibility of leaders
- Start small
- Partnerships
- Importance of contracts
- Making the decision to step down
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Stamina
- What is your biggest weakness?
- Insecurity
- What's one question you ask or thing you look for during an interview?
- Do you have a passion to do this?
- What's a current challenge? How are you dealing with it?
- To stay inspired
- Share one code of conduct or behavior you teach your team.
- Respect and keep internal issues out of the eyes of the guest
- What is one uncommon standard of service you teach your staff?
- Clean
- What's one book we must read to become a better person or restaurant owner?
- Kitchen Confidential by Anthony Bourdain
- The French Laundry y Thomas Keller
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Offer health insurance
- Name one service you've hired.
- North Country Smokehouse
- Favorite Foods in Somersworth, NH
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast Online Ordering
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Experience, Spend time with your family, Take care of yourself mentally and physically
Contact info: Earth's Harvest on Facebook
Earth's Harvest on Instagram: @earthsharvestkitchen
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to George Bezanson for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, the founder and CEO of Restaurant HR Group, Inc. Carrie Luxem. You can find Carrie Luxem at her website www.carrieluxem.com or read her book Restaurant Operator's HR Playbook here. Carrie Luxem is the founder and CEO of Restaurant HR Group, Inc. and Carrie Luxem LLC and she is laser-focused on her mission to create more restaurant and leadership success stories. She is the author of Restaurant Operator’s HR Playbook and will be publishing her second book (a soft skills playbook) in early 2022. With a restaurant industry focused HR career that has spanned over 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice. She has been named as one of the top 50 women innovators in the restaurant industry and has been featured in Entrepreneur Magazine, Inc Magazine, Restaurant News, Pizza Today and Independent Restaurateur. She has a weekly column with 1851 Franchising, actively posts articles and videos on social media, and has appeared on several radio shows and dozens of restaurant industry and business-focused podcasts.
753: Workshop – Carrie Luxem on HR Systems and Recruiting
321: Carrie Luxem on Your Team Won’t Care About You Until You Care About Them
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Let’s do what’s right, not what’s easy.”
In today's workshop with Carrie Luxem we will discuss: 12 Tips to Properly Terminate Employees
- Know the rules for your state
- Provide an employee handbook
- Take the onboarding to heart
- Track and document employee performance
- Coach your team
- Creating improvement plans
- Initiate corrective action
- Gather documentation and input
- Keep it private
- Be professional and to the point
- Share legally required information
- Learn from each termination
Today's sponsor: BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
Contact info: Find Carrie's book Restaurant Operator's HR Playbook here
www.carrieluxem.com
www.restauranthrgroup.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Carrie Luxem for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, co-founder of Bartaco and Barcelona Wine Bar and CEO of Taste Maker Acquisition Corps, and I should mention you hold titles with Wisely, US Foods and Upwards Projects Restaurant Group, Andy Pforzheimer.
Andy is a graduate of Harvard University. After graduating he traveled to France to explore his passion for cooking. He continued is his culinary adventures in the United States throughout the late 1980s and early 1990s. During this time he worked for notable chefs including Jeremiah Tower at Stars, Anne Rosenzweig at both Arcadia and the "21" Club and Patrick Healy at Colette.
He thought he had his fill of cooking and went to work as the original food editor for Matha Stweart Living magazine. Turns out, he prefers to work on his feet and before long he was back in kitchens with the catering and consulting businesses he started. It was during this time he met his business partner, Sasa Mahr-Batuz. The two opened the first Barcelona Wine Bar location in 1996 which they scaled to 6 locations. In 2010, Pforzheimer and Mahr-Batuz started Bartaco. In 2012 they took on a partner in Hal Rosser and Rosser Capital, opening even more restaurants. In June 2018, with 32 restaurants in 14 states, they sold Barteca to Del Frisco's Restaurant Group for $325 million.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "What you tolerate becomes your standard."
In today's episode with Andy Pforzheimer we will discuss:
- Doing literally whatever it takes to work in the best restaurants when you're starting out
- Prime cost
- Maximizing seating
- Working for Martha Stewart
- Partners
- Failing
- Salvaging waning restaurants
- Usefulness of lawyers
- Negotiating leases
- Reverse engineering from you "Why"
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Focus
- What is your biggest weakness?
- I can be didactic
- What's one question you ask or thing you look for during an interview?
- They have to care deeply about the job
- What's a current challenge? How are you dealing with it?
- Staffing
- Share one code of conduct or behavior you teach your team.
- Look in the mirror and say "is this who I am?"
- What is one uncommon standard of service you teach your staff?
- We want the guest to know something personal about their server
- What's one book we must read to become a better person or restaurant owner?
- How To Win Friends And Influence People by Dale Carengie
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- How To Win Friends And Influence People by Dale Carengie
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- They don't know how to seat a room
- Name one service you've hired.
- TideSmart Insights (formerly Confidential Consumer) for secret shopping
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Wisely
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Kindness is more important than brilliance
- What you tolerate becomes your standard
- Always smell you own armpits
Contact info: Email: andy@barteca.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Andy Pforzheimer for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce today's guest Co-founder Korgen Hospitality Group and Author of The Surprise Restaurant Manager, Ken McGarrie. Ken is also the author of the book The Surprise Restaurant Manager.
Ken McGarrie is the cofounder of Korgen Hospitality, a nationwide consulting firm dedicated to helping restauranteurs reach their absolute potential with effective leadership and maximum profitability. For the past two decades, he has helmed many successful restaurants, bars, and entertainment-based venues with a relentless focus on anticipatory service, staff empowerment, and attentive hospitality. He has helped launch new concepts and train hospitality leaders throughout the U.S. and Canada.
After failing to start an exceptional college band with only average talent, Ken worked as a server/bartender while writing for magazines and newspapers. He started in management the same way that many people do – by surprise. When his GM asked if he would take a set of keys and open the restaurant on occasion, he was suddenly promoted to manager with no training or preparation, like so many others in the industry.
Ken went on to open and manage numerous successful restaurants and entertainment venues. With Korgen Hospitality, he has an exceptional client list, including helping open over a dozen restaurants with Celebrity Chef Fabio Viviani nationwide.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: “You can do anything in this world that you’re big enough to do.”
In today's workshop with Ken McGarrie we will discuss:
- The six rules for all first time managers are:
- Don't become an elitist
- Avoid discovery-based learning
- Eyes open, mouth closed
- Distance yourself socially
- Advocate success
- Manger meal etiquette
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact info: info@korgenhospitality.com
Get Ken's book here
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ken McGarrie for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Executive Chef of The Tuckaway Tavern, Hop + Grind, and Rise + Grind...Chef Bobby Marcotte.
Chef Bobby Marcotte started in the restaurant business at age 14, just 3 years later he was a sous chef and by age 21 a Head Chef. In 2013 he was chosen to helm The Tuckaway Tavern & Butchery as Executive Chef, responsible for food development in both the Tavern and Butchery. Under Bobby's leadership, the Tuckaway Tavern has gone on to receive a bevy of accolades from New Hampshire Magazine, Spoon University, Hippo, and City Voter. The Tuckaway Tavern was also featured on Food Network's Diners Drive In's and Dives and Bobby then went on to win Guys Grocery Games: Diners, Drive-Ins, and Dives Tournament not just once, but TWICE. Bobby is using his momentum to open new concepts throughout New Hampshire and Massachusettees.
Check out episode 421 with Bobby Marcotte
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * Always grinding'
In today's episode with Bobby Marcotte we will discuss:
- Early in the industry
- Turning a job into a career
- Business partners
- A restaurant/butchershop combination concept
- Seeking other entrepreneurial team members
- Pushing up against complacency
- Building two complimentary entities simultaneously
- How to manage 170+ employees
- Importance of the owner’s presence
- Slow and steady growth
- Dialogue and open communication
- Checklists
- What being featured on TV does for your restaurant/brand
- Authenticity
- Breaking up a business partnership
- Transitioning to shipping/retail
- Striving for uniqueness
- Collaboration
- Trust
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact info: Support St. Jude Children'S Research Hospital
Support Best Buddies International
Tuckaway Tavern
Hop + Grind
Rise + Grind
Instagram: @thetuckaway | @hopandgrind | @riseandgrindnh
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Bobby Marcotte for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Zane and Brandon Hunt hail from Detroit, MI. They came to Austin, almost with the idea to open a pizza joint. In 2011 they started where they could, with a mobile food trailer they named Via 313 Pizza. Their vision was to offer the first Detroit style option outside of Detroit. It didn't take long for their native Detroit style pizza to take center stage within the Austin community. One trailer became multiple trailers and by 2014 the works to open their first brick and mortar location was in motion.
Check out episode 560 with The Hunt Bros. as mentioned in today's episode.
Check out episode 745 with Chris Schultz about Know When to Scale as mentioned today.
Check out episode 608 with Aaron Lyons as mentioned in today's episode
Check out Blink: The Power of thinking Without Thinking by Malcolm Gladwell as mentioned in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
In today's episode with The Hunt Bros. and Andrew Smith we will discuss: * HR * Risk mitigation * Acquiring private equity * Is private equity for you?
Today's sponsor: Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to The Hunt Bros. and Andrew Smith for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest Managing Partner at The Idea Collective and Co-Founder of Trufl, Chris Dimmick. With 10 years of experience opening and operating a myriad of unique properties, Chris is driven daily by the constant progress he sees in his restaurants and in the people who make them successful. Over the past 6 years Chris wears the restaurant operations, development, and management hat s for The Idea Collective, a multi-disciplinary creative consulting and experiential design firm. The Idea Collective has multiple past projects throughout the nation, and their two current projects are Sueno, and Tender Mercy, both located and Dayton, OH.
Check out Slack as recommended by Chris in this episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Do cool shit with good people and stay curious."
In today's episode with Chris Dimmick we will discuss:
- Being a consultant
- How to recruit
- How to be recruited
- Accessing capital
- Taking advantage of a smaller market
- Earning trust in a new market
- Losing capital and rebounding
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Empathy
- What is your biggest weakness?
- Empathy
- What's one question you ask or thing you look for during an interview?
- Empathy
- What's a current challenge? How are you dealing with it?
- Adapting to ownership
- Share one code of conduct or behavior you teach your team.
- Over-communication
- What is one uncommon standard of service you teach your staff?
- Smiles, eyes, names.
- What's one book we must read to become a better person or restaurant owner?
- Welcome To Management: How To Grow From Top Performer To Excellent Leader by Ryan Hawk
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Welcome To Management: How To Grow From Top Performer To Excellent Leader by Ryan Hawk
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Put the ego aside
- Name one service you've hired.
- John Morton Studios
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Yelli - training software/platform
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Stay curious
- Stay humble
- Add value
Contact info: www.ideacollective.co
Instagram: @suenodyt @tendermercydyt
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Chris Dimmick for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest: Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
Check out PART ONE of this Business Planning workshop - Know Your Audience
Check out PART TWO of this Business Planning workshop - Pro Forma
Check out Restaurant Startup and Growth magazine
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Know who you’re talking to and what they care about.”
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
Contact info: Email: skr4@cornell.edu
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Stephani Robson for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest, Owner of Mikey's Late Night Slice, Mikey Sorboro.
Mikey started his entrepreneurial journey with a pedicab service in Columbus, OH. His next entrepreneurial journey was Mikey's Late Night Slight, which started in a shipment container. Today, Mickey's portfolio includes 6 Late Night Slice locations, one LNS food truck, 2 LNS concert venues, and two Odd Fellows Liquor Bar. In this episode, we're picking up where we left off. It's been almost 4 years since I last spoke to Mikey, and we're finding out what's happened since. The focus of the conversation is knowing your lane and strengths and avoiding what you're not good at and passionate about. Mikey also gives me a little advice on my own vision.
Check out episode 426 with Mikey Sorboro as mentioned in today's episode.
Check out episode 816 with Ellis Winstanley as mentioned in today's episode.
Check out Yes Is The Answer, What Is The Question? as suggested by Mikey and Eric.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Don't give up the ship."
In today's episode with Stephani Robson we will discuss:
- Fixing a failing restaurant
- Don't buy someone's mistake
- Ditching food trucks
- A food truck is either for brand awareness OR profit
- A for-profit food truck requires its own staff and manager
- Work/life balance?
- Eric's vision for his restaurant and the importance of sharing it
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
Contact info: mikey@latenightslice.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Mikey Sorboro for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest: Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
Check out episode 802: Ramp Up To Financial Sustainability with Ken Schwartz as mentioned in today's workshop.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Know who you’re talking to and what they care about.”
In today's episode with Stephani Robson we will discuss:
- Occupancy cost thumb rule: money you spend on real estate
- Rent
- Property tax
- CAM - common area maintenance
- NO MORE THAN 10% IN REVENUES
- What is your average check?
- Be specific
- How many covers/units of sales
- Don’t multiple by 52/every week is not equal
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
Contact info: Email: skr4@cornell.edu
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Stephani Robson for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, President of The Coffee Bean & Tea Leaf, Sanjiv Razdan.
Sanjiv Razdan is the President, Americas, and India of The Coffee Bean and Tea Leaf. Sanjiv has held executive positions in the foodservice industry for close to 3 decades, leading globally recognized brands through hyper-growth of retail locations and digital channels, restructuring and turnaround situations, including Sweetgreen, Applebee’s, and Dine Brands. In addition to his professional career, Sanjiv is the Founder, Chair and CEO of GLEAM Network, a volunteer-based non-profit whose mission is to provide mentorship and leadership development to the underserved community within the restaurant and foodservice industry.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "They will forget what you told them, they may not remember what you did, but they will always remember how you made them feel."
In today's episode with Sanjiv Razden we will discuss:
- Broken relationships in our industry
- What Sanjiv learned from the Sheraton
- Listening to data
- The importance of employee feedback
- Block time to recognize your team
- Proactively setting culture
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Balance
- What is your biggest weakness?
- Ideation
- What's one question you ask or thing you look for during an interview?
- Humility
- What's a current challenge? How are you dealing with it?
- Reinvantion
- Share one code of conduct or behavior you teach your team.
- Integrity
- What is one uncommon standard of service you teach your staff?
- Do anything amount of customization for the customer
- What's one book we must read to become a better person or restaurant owner?
- Radical Candor by Kim Scott
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Radical Candor by Kim Scott
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Look at other restaurants for inspiration
- Name one service you've hired.
- Hathaway to build our app
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Testing Merrychef and TurboChef ovens
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Always focus on the way you want top make people feel
- Early in your career, get yourself a mentor, advocate, and sponsor
Contact info: Linkdin: Sanjiv Razdan
Gleannetwork.org
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Sanjiv Razdan for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest: Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
Check out The 7 Habits of Highly Effective People by Stephen R. Covey as mentioned in today's episode.
Check out Start With Why by Simon Sinek as mentioned in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Know who you’re talking to and what they care about.”
In today's episode with Stephani Robson we will discuss:
- This is part one of of three-part workshop all about business planning.
- Today we are discussing:
- who is your audience? and...
- how do you write your business plan for that audience?
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
Contact info: Email: skr4@cornell.edu
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Stephani Robson for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest: CEO, President, and taco maker at Velvet Taco, Clay Dover.
Joining Velvet Taco as president in early 2017 Clay Dover has helped scale the brand from four restaurants to 29 locations by the time of this episode aired. Graduate of Brigham Young University where he studied Sales and Marketing, Dover got straight to work leveraging his degree in Chili's Corporate Offices. He'd continue to focus on marketing working with Houlihans, and Apex Restaurant Group before cutting his teeth as CEO while with Metromedia Restaurant Group. After 10 months of CEO, he put his marketing hat back on and went to work with Raising Canes then Pei Wei as Chief Marketing/President.
Check out episode 690 with Chris Schultz as mentioned in today's episode.
Check out this RUNetwork workshop with Chris Schultz about knowing when it's time to scale!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "The harder I work, the luckier I get."
In today's episode with Clay Dover we will discuss:
- Working for Chili's when it was at its height
- Heading up a marketing campaign with Chili's
- The importance of ops feedback
- P and L's
- "Volunteer for everything."
- Franchising models
- Sharing the numbers with your team
- Growing and scaling during 2020-2021
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Hard work
- What is your biggest weakness?
- Hard work
- What's one question you ask or thing you look for during an interview?
- Desire
- What's a current challenge? How are you dealing with it?
- People AND purchasing
- Share one code of conduct or behavior you teach your team.
- Be relentless
- What is one uncommon standard of service you teach your staff?
- Kick ass and take names. We pride ourselves on winning.
- What's one book we must read to become a better person or restaurant owner?
- Oh, The Places You'll Go!
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Visit the restaurants, work a shift, talk to customers
- Name one service you've hired
- Consolidated Concepts
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- KDS with Toast
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Being a father and a husband is the most important
- Creating a phenomenal company that empowers others
- Creating companies that improve the community
Contact info: Velvet Taco website
Instagram: @velvettaco
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Clay Dover for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Restauranteur- Author - Podcast Host - Strategist - Coach - People Connector- Samuel Stanovich. Samuel has been involved with the hospitality industry for over two decades. Samuel primarily works on the leadership and development as Area Representative for Firehouse Subs responsible for Northern Illinois and Northwest Indiana. Samuel’s restaurant serves as the training restaurant for the market. Before assuming his current position, Samuel was Director Partner Product Development & Industry Relations, National Restaurant Association including the support of the National Restaurant Association Military Foundation. Samuel’s past experiences include: President & CEO of the Heritage Corridor Convention and Visitors Bureau, in addition, he is a 12-year veteran of Marriott International.
Samuel holds a bachelor’s degree in hospitality management and associates degree in Hotel & Restaurant Management from Johnson and Wales University.
Samuel volunteers his efforts to serve on the board of directors and finance chair for the Bellwood - Proviso Chamber of Commerce and recent past board member of Housing Forward, an Illinois based homeless prevention organization. Other activities include: Advisory Board Member of the Illinois Restaurant Association, member of Les Amis d’Escoffier Society; and strategic adviser to Baci Hospitality. Past board of directors for the American Culinary Federation Chicago Chefs of Cuisine, past- president of the International Food Service Executives Association- Northern Illinois Chapter. Nightclub and Bar Magazine Advisory Council and co-chair of Teresa’s Trotters Cancer Team.
Check out S.M.A.R.T. Guide To Catering Domination by T.J. Schier and Sam Stanovich!
Check out Rocketbook as highly recommended by Sam
Check out Peak: How Great Companies Get Their Mojo From Maslow by Chip Conley as mentioned ion today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Go big or go home."
In today's episode with Samual Stanovich we will discuss:
- The Marriott family and culture
- Learning from the best in the beginning
- Promotion and marketing
- Opening a waterpark - lessons learned
- Networking [the pre-internet kind (it still works today)]
- Change fees: what are they? (They are important)
- Occupancy costs
- Advice on brokers
- The importance of partners
- Catering
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- My wife
- What is your biggest weakness?
- My A.D.D. Keep a journal.
- What's one question you ask or thing you look for during an interview?
- What does service mean to you?
- What's a current challenge? How are you dealing with it?
- Getting the right people
- Share one code of conduct or behavior you teach your team.
- Treat everybody like family
- What is one uncommon standard of service you teach your staff?
- Do something unexpected
- What's one book we must read to become a better person or restaurant owner?
- Don’t Bullshit Yourself: Crush The Excuses That Are Holding You Back by Jon Taffer
- Your Restaurant Sucks by Donald Burns
- Don’t Stop The Carnival by Herman Wouk
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Get out from behind the counter and spend time with the customers/ask them open-ended questions
- Name one service you've hired.
- CaterZen - catering software
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Facebook group for the restaurant
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be passionate about what you do
- spend time with those that you love
- My legacy is what you see from my family, what I left behind
Contact info: Samuel's podcast
Samuel's website
Sam on LinkdIn
Catering Domination! -Sam's book
Instagram: @chicago_sam
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Samuel Stanovich for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce today's guest, CEO of the Texas Restaurant Association, Emily Williams Knight.
With excitement allow me to introduce today's guest, CEO of the Texas Restaurant Association, Emily Williams Knight.
Knight has more than 20 years of experience and success in national and global leadership positions and is the current President and CEO of the Texas Restaurant Association.
Previously, she was the Managing Director of Higher Education North America at Study Group, a leading provider of international education. Her career includes senior leadership roles at Laureate Education and serving as President of Kendall College, a leader in hospitality and culinary arts education. During her time as Kendall’s president, Knight expanded access to culinary education throughout the Midwest, Latin America, and the Middle East.
Check out episode 638 with Larry & Jessica Delgado as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "When you pass someone, make sure you smile because it might be the only smile they see that day."
In today's episode with Emily Williams Knight we will discuss:
- Restaurant associations in general
- The role of restaurant associations
- How to re-haul your restaurant association FOR THE BETTER
- How the TRA lead its members through COVID
- Supply chain challenges
- Career paths/professional development within the industry
- Virtual brands and ghost kitchens
- Models for the future of the industry
- Digital franchising
- Third-party delivery and how we make it work for the restaurants
- Membership models?
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact info: TRA website
Instagram: @txrestassoc
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Emily Williams Knight for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, President of El Arroyo, Ellis Winstanley.
Check out episode 641 with Greg Scheinman about restaurant insurance as mentioned in today's episode.
Check out A Lapsed Anarchist's Approach To Building A Great Business by Ari Weinzweig as mentioned in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Let's give it hell."
In today's episode with Ellis Winstanley we will discuss:
- Employee-guided culture
- Being someone's exit strategy
- Labor management
- Costing
- Reverse engineering a labor plan
- Menu engineering
- Business interruption insurance! GET IT!
- Dealing with employees who steal
- Flipping restaurants
- Operating a sign in front of you restaurant
- Brand awareness
- Merch best practices
- Delivering margaritas
- Building in-house software for your restaurant
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Intensity of interest
- What is your biggest weakness?
- Over-commiting, helping people who maybe should be trying to help themselves
- What's one question you ask or thing you look for during an interview?
- Are you a contributor?
- What's a current challenge? How are you dealing with it?
- Scaling the team
- Share one code of conduct or behavior you teach your team.
- Empathetic, emotional intelligence
- What's one book we must read to become a better person or restaurant owner?
- The E-Myth by Michael E. Gerber
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Financial literacy, better planing
- Name one service you've hired.
- Bevinco liquor inventory app from Sculpture Hospitality
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Axial Commerce
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Invest in your team
- Invest in your family
- Find a way to set up your life so that you're smiling
Contact info: EMAIL:
ellis@axialcommerce.com
ellis@elarroyo.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ellis Winstanley for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Chef Chris Viaud is owner and executive chef of Greenleaf Millford and sister restaurant, Culture, both residing in Milford, NH. Originally from Randolph, MA, Chris and his parents, who had immigrated from Haiti, moved to Londonderry, N.H. where, post-high school graduation, he attended Johnson & Wales University, receiving his bachelor's degree in Culinary Arts & Food Service Management.Post culinary school, Chris came back to Boston where he spent three years at Deuxave, a true culinary landmark for modern French cuisine in the city, where he gained experience working alongside chef and owner Chris Coombs, Adrienne Mosie, and acclaimed chef Stefanie Bui. Since his time at Deuxave, he has been an essential part of four restaurant openings in the Massachusetts and New Hampshire. In the spring of 2019, Chris opened Greenleaf in what was the Souhegan National Bank building in Milford, NH. Chris' approach to food is rustic yet refined by classic techniques and his menus are driven by locally grown seasonal products. His strength and motivation build from the support of his family, friends, and staff and he continues to push himself every day.
Check out episode 742 with Keith Sarasin as mentioned in today's episode.
Check out VOLT ink. Recipes, Stories, Brothers by Bryan and Michael Voltaggio as recommended by Chris in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Live life, eat , work, and play like there's no tomorrow."
In today's episode with Chris Viaud we will discuss:
- Race perceptions in modern America
- Mentors at Johnson & Whales
- Culinary school advice
- The importance of culture and how to efficiently implement it
- Popups
- Becoming a master of time management
- Learning from the corporate food world
- Lessons learned from opening a restaurant for the first time
- What a trip to Europe taught Chris about food relations
- A chaotic, highly anticipated opening
- Budgeting an opening
- Partnerships with friends
- Breaking up a partnership
- The importance of lawyers in business creation
- Leaning on tech when you need it
Today's sponsor: Ovation: Recently voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a SMS-based survey as a “digital table touch” that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows you to easily collect guest feedback, resolve concerns in real-time, get more 5-star reviews, and uncover insights to improve brand-wide. As a listener of Restaurant Unstoppable, you’ll receive 2,000 FREE text messages - contact our team!
Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Personable
- What is your biggest weakness?
- Getting in my own head
- What's one question you ask or thing you look for during an interview?
- What do you like to do on your off-time? Want to relate to a future employee
- What's a current challenge? How are you dealing with it?
- Structure and scheduling for myself
- Share one code of conduct or behavior you teach your team.
- Treat others the way you would like to be treated
- What is one uncommon standard of service you teach your staff?
- Our guests are part of our family so we try to relate to them on a personal level
- What's one book we must read to become a better person or restaurant owner?
- Yes Chef: A Memoir by Marcus Samuelson
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Yes Chef: A Memoir by Marcus Samuelson
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Relate to your staff
- Name one service you've hired.
- Ethos And Ables Creative for marketing
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Google Drive plugins
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Family comes before everything
- Treat others with love and respect
- Live, love, and share your culture
Contact info: Email: chris@greenleafmilford.com
Social Media: @chefchrisviaud
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Chris Viaud for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement Allow me to introduce to you today's guest, Founder and CEO of Ovation, Zack Oates. Zack Oates is an author, husband, father, entrepreneur, and hot tub aficionado (but not in that order, necessarily). He was voted Top 100 Entrepreneurs, rang the NASDAQ bell, won the world’s biggest business competition, and started 3 companies. He went on over 1,000 dates before he got married and wrote a book, Dating Never Works...Until it Does. He currently is Founder and CEO of Ovation, an actionable guest feedback platform for restaurants that specializes in text communication.
Check out Zack's previous episode right here!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Choose to live an extraordinary life for an ordinary one will always waiting."
In today's episode with Zack Oates we will discuss:
- Growing up in the hospitality industry
- Mormonism
- Why Zack created Ovation
- What Ovation can provide to your business
Today's sponsor: Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Ovation: Recently voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a SMS-based survey as a “digital table touch” that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows you to easily collect guest feedback, resolve concerns in real-time, get more 5-star reviews, and uncover insights to improve brand-wide. As a listener of Restaurant Unstoppable, you’ll receive 2,000 FREE text messages - contact our team!
Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.
Contact info: Email: zack@ovationup.com
www.ovationup.com/unstoppable
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Zack Oates for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Owner and founder of Talula's Table, and Co-owner and founder of Talula's Garden, Talula's Daily, The Love, Aimee Olexy.
- One of the pioneering forces behind the farm to table movement, Aimee is Chef/Owner of Talula’s Table, a hybrid gourmet café and BYOB in Kennett Square, PA that hosts nightly 12-person tastings, so incredibly coveted that it has been dubbed it “The Toughest Table in America.”
- Aimee is also chef and co-owner (in collaboration with STARR Restaurants) of several of Philadelphia’s most notable restaurants: Talula’s Garden, Talula’s Daily and The Love.
Check out Tock as mentioned in today's episode.
Check out Google Chrome's Momentum as mentioned in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "My body is not a temple." The restaurant industry is hard. Embrace it.
In today's episode with Aimee Olexy we will discuss:
- Learning EVERY station
- An interest in small, independant businesses
- Risk taking in the industry; it's a good thing
- Learning from corporate hotels
- Don't serve experiments, serve refined dishes/experiences
- Hard lessons from opening your first restaurant
- Selling a business and a concept
- Documenting and tracking
- Partnerships
Today's sponsor: Ovation: Recently voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a SMS-based survey as a “digital table touch” that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows you to easily collect guest feedback, resolve concerns in real-time, get more 5-star reviews, and uncover insights to improve brand-wide. As a listener of Restaurant Unstoppable, you’ll receive 2,000 FREE text messages - contact our team!
Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Super energized, never tired
- What is your biggest weakness?
- Slow to make change
- What's one question you ask or thing you look for during an interview?
- Do you go the extra mile?
- What's a current challenge? How are you dealing with it?
- Commuting, parking, urban issues
- Share one code of conduct or behavior you teach your team.
- Smile, be positive
- What is one uncommon standard of service you teach your staff?
- If a guest looks unhappy, we approach them and stay ahead of their needs
- What's one book we must read to become a better person or restaurant owner?
- Keeping Sharp by Sanjay Gupta
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Name one service you've hired.
- Publicist - Nicole Cashman - Cashman and Associates
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Taylor Company - drink machines/blenders
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be kind
- Be generous
- Be curious
- Who should be my next Guest Mentor?
- Steven Starr
Contact info: Instagram: @talulastable
www.talulastable.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Aimee Olexy for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to intro owner-operator Acorn Grill Restaurant Brandon Knoepfle.
Check out episode 782 with Ryan Gromfin as mentioned in today's episode.
Brandon recommends Hireme - hiring software for restaurants!
Brandon also recommends Ovation - Restaurant Unstoppable hosted an Ovation workshop in the restaurant Unstoppable Network and you can check that out right here.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Patience and persistence makes for an unbeatable combination for success."
In today's episode with Brandon Knoepfle we will discuss:
- Growing up in restaurants
- Working at Applebee's and finding mentors there
- Going to prison
- Living with addiction
- The power of writing/journaling
- Bootstrapping and building out a gutted restaurant
- Learning how to build a restaurant through audio books
- Branding and marketing
- Learning marketing through app development
- Creating a name for your restaurant and your concept
- Consumer-first marketing approach
- The hiring process
- Creating checklists
- Using profit first
- Partnerships
Today's sponsor: Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Ovation: Recently voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a SMS-based survey as a “digital table touch” that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows you to easily collect guest feedback, resolve concerns in real-time, get more 5-star reviews, and uncover insights to improve brand-wide. As a listener of Restaurant Unstoppable, you’ll receive 2,000 FREE text messages - contact our team!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Work ethic
- What is your biggest weakness?
- The negative side of my personality
- What's one question you ask or thing you look for during an interview?
- A genuine smile
- What's a current challenge? How are you dealing with it?
- My lack of skills. Always learning and absorbing
- Share one code of conduct or behavior you teach your team.
- Run a tight ship. What you do outside work is your business, but at the restaurant, you're here to work
- What is one uncommon standard of service you teach your staff?
- Find a way to deeply connect with your staff and customers
- What's one book we must read to become a better person or restaurant owner?
- Never Split The Difference: Negotiating As If Your Life Depended On It by Chris Voss
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Putting themselves first. Letting their family go by the wayside
- Name one service you've hired.
- Sweetly Simplified Solutions for social media marketing
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- 7Shifts
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Don't stop trying
- Be willing to say yes
- Be mindful
Contact info: www.acorngrill.com
Instagram: @acorngrill_
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brandon Knoepfle for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Matt Plapp is an AVID Marketer, CrossFitter, Author, Speaker, Consultant & Business Coach. He's owned his marketing firm since 2008 and since then he has helped hundreds of companies market with a purpose, that purpose is ROI! Since 2016 they've changed their focus to restaurants and today they help restaurants all over the world with their ROI Engine marketing platform. Matt's two books in the restaurant marketing field are, "Don't 86 Your Restaurant Sales" & "Sell More Slices" and his third book comes out next week, titled "Restaurant Marketing That Works." Today we're here to talk about using marking to build a customer database.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "The hardest part of writing your own story is knowing you are worth the ink."
Today's sponsor: Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Ovation: Recently voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a SMS-based survey as a “digital table touch” that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows you to easily collect guest feedback, resolve concerns in real-time, get more 5-star reviews, and uncover insights to improve brand-wide. As a listener of Restaurant Unstoppable, you’ll receive 2,000 FREE text messages - contact our team!
Contact info: www.mattplapp.com
Email: matt@mattplapp.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Matt Plapp for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest, Owner of two 17st BBQ locations, The Warehouse event Center, OnCue Consulting and Co-author of Peace, Love and Barbecue and Praise the Lard, Amy Mills. Barbecue heiress Amy Mills, daughter of barbecue legend Mike Mills, is considered the industry’s go-to girl for all things barbecue. She is the James Beard Award-nominated author of Peace, Love and Barbecue, a television personality, and a branding, marketing and PR pro. Her company, OnCue Consulting, offers premiere barbecue industry education and she consults with restaurants and barbecuers world-wide. Amy divides her time between Boston, Southern Illinois and barbecue destinations across the country. She always wanted to be a glamorous heiress. Little did she dream her fortune would lie in barbecue.
Check out Start With Why by Simon Sinek as mentioned in today's episode! Check out Shopify and Goldbelly as mentioned in today's episode. Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Generosity is a recipe for success."
In today's episode with Amy Mills we will discuss:
- BBQ in Missouri
- BBQ competitions
- Food competitions in your town will boost the entire community's economy
- Good marketing
- Hiring best practice
- Advice on writing and publishing a book
- Retail and merchandise
- Multiple channels of revenue
- Visual branding
Today's sponsor: Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Ovation: Recently voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a SMS-based survey as a “digital table touch” that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows you to easily collect guest feedback, resolve concerns in real-time, get more 5-star reviews, and uncover insights to improve brand-wide. As a listener of Restaurant Unstoppable, you’ll receive 2,000 FREE text messages - contact our team!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Cheerfully flexible
- What is your biggest weakness?
- Holding grudges
- What's one question you ask or thing you look for during an interview?
- The servant heart; the giver, not the taker.. How will you recover when dealing with a difficult guest
- What's a current challenge? How are you dealing with it?
- Recovering from the pandemic, findingnstaif and keeping team members happy through staff shortages
- Share one code of conduct or behavior you teach your team.
- All for the team
- What is one uncommon standard of service you teach your staff?
- The greeting and the goodbye. Make people feel seen and thanked.
- What's one book we must read to become a better person or restaurant owner?
- This Is Marketing by Seth Godin
- Atomic Habits by James Clear
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Pay attention to food cost
- Name one service you've hired.
- Robin Insley - Communication and Branding
- Meridith Paulhus - Graphic Design and Food Styling
- Arthur Agency in Carbondale, Illinois - Graphic Design
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast
- 7Shifts
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- BBQ is a culture not a concept
- Shine a light on your region
- Create a legacy and loyalty in a community
Contact info: Instagram: 17thstreetbbq
Email: amy@17bbq.com
Website: 17bbq.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Amy Mills for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest, Owner/Operator of Found Kitchen And Social House, The Barn Steakhouse, PATTY2, and Stolp Island Social, Amy Morton.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Give the guest what they want." * "Always say yes." * "Think outside the box." * "Do what is right."
In today's episode with Amy Morton we will discuss:
- 4th (or 5th) generation restaurateur
- The Playboy organization
- The margins
- Tipping causes an unfair distribution of earnings
- Paying more to cooking staff is essential
- Tracking and watching the numbers is how you stay open
- Payroll is our biggest and most controllable number
- Reverse engineering your numbers
- Have a SINGULAR vision
- Industry rebellion
- Creativity without pressure
- The value of a dollar
- Integrating your identity into your work
- Restaurateurs spend too much money on the build-out
- Opening mistakes
- Finding a chef
- The host position
- Advice on partnerships
- Communications, intentionality, and ego
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- My personality
- What is your biggest weakness?
- Feeling a need for others to buy in
- What's one question you ask or thing you look for during an interview?
- What's your dream position?
- What's a current challenge? How are you dealing with it?
- Making sure the restaurants make moneyBe hands-on and efficient.
- Share one code of conduct or behavior you teach your team.
- Genuine
- What is one uncommon standard of service you teach your staff?
- Give back
- What's one book we must read to become a better person or restaurant owner?
- Setting The Table by Danny Meyer
- Blood, Bones, and Butter: The Inadvertent Education of a Reluctant Chef by Gabrielle Hamilton
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Make people feel at home
- Name one service you've hired.
- Chris Hesterberg - Midwest Hospitality Controls Group
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Bentobox
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Do what you love
- Be honest
- Love eachother
Contact info: Email: amy@foundkitchen.com
Instagram: personal: @amythemort
Found Kitchen: @foundkitchen
The Barn Steakhouse: @barnevanston
Stolp Island Social: @stolpislandsocial
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Amy Morton for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Founder and CEO of Restaurant365, Tony Smith. Tony Smith is Chief Executive Officer and a Co-founder of Restaurant365. Tony’s career has centered on using software to solve business issues across various industries. Prior to starting Restaurant365 he was Director of Services at Dynamic Methods, a software consulting company focused primarily on designing and implementing accounting and operations software solutions. From the beginning at Restaurant365 he spent the majority of his time designing and creating an innovative product that would move the restaurant industry forward. Today he primarily focuses on company vision, culture, growth and long-term strategy. He earned his bachelor’s degree in business management and information systems, magna cum laude, from Brigham Young University. Tony enjoys life while trying out new restaurants, spending time with his girls – wife and 4 daughters, singing and watching college football.
Check out episode 776 with Jeff Dixon as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: "It's suppose to be hard. If it wasn't hard, everyone would be doing it."
In today's workshop with Tony smith we will discuss:
- Similarities between software and restaurant startup business
- Restaurant365 and what it can provide for your business
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Contact info: restaurant365.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Tony Smith for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce today's guest, owner and executive Chef of Virtue Restaurant, Erick Williams. A Chicago native with a formidable career, Williams’ foray and eventual establishment in the culinary scene began at mk The Restaurant working alongside admired chef Michael Kornick. His home for nearly two decades, Williams held the position of Executive Chef at mk, where he was extolled for his farm-to-fork, seasonal approach. During his tenure, the restaurant amassed fiercely loyal patronage while consistently receiving accolades from coast to coast. The expertise Williams built over the years is reflected at Virtue with his precise sense of timing, immaculate presentation, deeply considered menu and a mantra of leading every guest experience with kindness.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Every guest and team member who walks into the restaurant is walking into an extension of my home. Every farmer and product is intentionally and consciously sourced. These things help guests, staff, and the environment. All of these things equate to high moral standards in the restaurant."
In today's episode with Erick Williams we will discuss:
- "Falling" into the industry
- Specific costs that chefs don't naturally think about
- Empower your people
- Being "trainable"
- Real Estate!
- What Erick learned from MK
- People often need reinsurance/reinforcement
- Supporting team members who are stressed out
- Closing MK/what did Erick learn?
- Intricacies of owner/chef
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Commitment
- What is your biggest weakness?
- Obsessive
- What's one question you ask or thing you look for during an interview?
- Asking indirect questions looking for: trainability and loyalty.
- What's a current challenge? How are you dealing with it?
- Finding balance. Justifying the means.
- Share one code of conduct or behavior you teach your team.
- Honesty
- What is one uncommon standard of service you teach your staff?
- Kindness
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Catching people doing things right. Society would be better served
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Family first
- Live with purpose
- Have as much patience with you mate as you do with your friends
Contact info: Instagram: @cheferickwilliams
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Erick Williams for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce today's guest Co-founder Korgen Hospitality Group and Author of The Surprise Restaurant Manager, Ken McGarrie. Ken is also the author of the book The Surprise Restaurant Manager.
Ken McGarrie is the cofounder of Korgen Hospitality, a nationwide consulting firm dedicated to helping restauranteurs reach their absolute potential with effective leadership and maximum profitability. For the past two decades, he has helmed many successful restaurants, bars, and entertainment-based venues with a relentless focus on anticipatory service, staff empowerment, and attentive hospitality. He has helped launch new concepts and train hospitality leaders throughout the U.S. and Canada.
After failing to start an exceptional college band with only average talent, Ken worked as a server/bartender while writing for magazines and newspapers. He started in management the same way that many people do – by surprise. When his GM asked if he would take a set of keys and open the restaurant on occasion, he was suddenly promoted to manager with no training or preparation, like so many others in the industry.
Ken went on to open and manage numerous successful restaurants and entertainment venues. With Korgen Hospitality, he has an exceptional client list, including helping open over a dozen restaurants with Celebrity Chef Fabio Viviani nationwide.
Check out Angel's Envy distillery as mentioned in today's episode.
Shoutout to The Fifty/50 Restaurant Group inChicago for hosting this interview!
Show notes… Calls to ACTION!!! * Join with a 30-day trial Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Enjoy the ride."
In today's episode with Ken McGarrie we will discuss:
- Past experiences influencing you today
- Lobbying to be manager right out of the gate
- Working in nightclubs/as a bouncer
- Language
- Apathy
- Training/empowerment
- The host position
- Regrets
- Membership models?
- The Five G's
Today's sponsor: Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Obsession
- What is your biggest weakness?
- Rumination
- What's one question you ask or thing you look for during an interview?
- Preparation
- "Who not to hire" Chapter 2 pg 11 From Ken's book
- What's a current challenge? How are you dealing with it?
- Second guessing myself
- Share one code of conduct or behavior you teach your team.
- If you are comped in a restaurant, tip the original amount, not the discounted amount
- What is one uncommon standard of service you teach your staff?
- The guest is usually wrong
- What's one book we must read to become a better person or restaurant owner?
- The Subtle Art Of Not Giving A Fuck by Mark Manson
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- The Subtle Art Of Not Giving A Fuck by Mark Manson
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Anyone who works for you could work anywhere for anyone
- Name one service you've hired.
- Talent Distinctions based in LA for HR
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- BevSpot
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- My book
- Bill Hicks standup special "Revelations"
- Fish Bone album titled Truth and Soul
Contact info: www.korganhospitality.com
Find Ken's book right here.
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ken McGarrie for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
A product of Chicago, IL, Joe Fontana gave up his cush office lifestyle to pursue his passion for hospitality and food. At the time, this specific passion was meatballs. So he started where he could, selling meatballs at a farmers market, which lead to a Kickstarter campaign to support his brick and mortar. The meatball thing didn't work out, but it created opportunities, specifically, an opportunity for Fry The Coop.
Check out previous episode 425 with Joe Fontana as mentioned in today's episode!
He was also the guest for episode 715! Check that out too!
Check out Zap Props in Chicago as mentioned in today's episode.
Check out Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz as mentioned in today's episode and suggested by both Eric and Joe.
Also, check out Abundance: The Future Is Better Than You Think by Peter H. Diamandis and Steven Kotler as recommended, quite highly, by Eric in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "If you want to prosper for a year, grow a plant. If you want to prosper for ten years, grow a tree. If you want to prosper for one hundred years, grow people."
In today's episode with Joe Fontana we will discuss: * Growth * Growing PEOPLE * Restaurant design * Publicists? * Creating opportunities FOR OTHERS * Inward growth * Promote within * Visioning * Communicating your vision * The importance of vocabulary and language for culture in your business * Use language to reinforce vision * Profit First Money Management * The Pivot
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Contact info: Email: joe@frythecoop.com
Instagram: @frythecoop
www.frythecoop.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Joe Fontana for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, CO-CEO and CO-Founder of BOKA Restaurant GroupKevin Boehm. After opening 30 restaurants over the last 27 years, James Beard-winning restaurateur Kevin Boehm has become one of the nations foremost visionaries in the field of hospitality. Kevin, along with his partner Rob Katz have built BOKA Restaurant Group on great chefs, inspired design, and enlightened hospitality.Kevin grew up in Springfield, Illinois, and knew at a young age that he wanted to be in the restaurant business. After working in the industry for just a few years, he saved enough money to open a 6 table restaurant in 1993 called the Lazy Daze Café in Seaside, Florida. Restaurants in Blue Mountain Beach, Florida, Springfield, Illinois, and Nashville, Tennessee would follow, and Boehm got his education opening and selling 4 restaurants all before the age of 30. In 2002, Boehm would partner with Rob Katz, and the two would open 26 places together in less than 16 years.
We reference Kevin's first episode often, so check it out here.
Check out Restaurant That Work: Case Studies Of The Best In The Industry by Martin E. Dorf as suggested in today's episode!
https://youtu.be/mA20fwXcISo
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Continue to be a student of the game." * Last time Kevin was on the show, he said: "The key is not the will to win, it's the will to prepare to win."
In today's episode with Kevin Boehm we will discuss: * Mentors * Communication * Major business advice for a FIRST restaurant * Track EVERYTHING * Early mistakes * Choosing the right city to start your career as a restaurateur * Learning from failure * Navigating partnerships
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Bbot is the leading contactless order and pay solution for the hospitality industry. With Bbot, guests can use their smartphones to order what they want, when they want at bars, restaurants, hotels, food halls, and more. They can also order from home with extensive takeout, delivery, and catering services, commission-free. Bbot also creates branded interactive menus and table signage, ensuring the best customer experience. By increasing check size and turn times, Bbot can boost revenues over 30%, while enabling your staff to cover twice as many tables.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Doer
- What is your biggest weakness?
- Say Yes too much
- What's one question you ask or thing you look for during an interview?
- Emotion
- What's a current challenge? How are you dealing with it?
- Finding staff
- Share one code of conduct or behavior you teach your team.
- People here like taking care of people
- What is one uncommon standard of service you teach your staff?
- Black card system
- What's one book we must read to become a better person or restaurant owner?
- What The Buddha Taught by Walpola Sri Rahula
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Name one service you've hired.
- People Matters for HR
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Craftable
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Kindness reciprocates
- Nothing is more important than true relationships
- Your own mental health is the true definition of success
Contact info: Instagram: @kevinboehmboka
Email: jobs@bokagrp.com
Email: kevin@bokagrp.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kevin Boehm for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, Founder and CEO of The Melt Shop, Spencer Rubin.
Check out Blanket Inc. as mentioned ion today's episode!
Check out episode 789 AND episode 802 with Ken Schwartz as mentioned in today's episode!
Check out episode 786 with Becky Mulligan as mentioned in today's episode.
Check out episode 780 with Josh Sharkey as mentioned in today's episode!
We talked about Meez, our sponsor for today's episode. Check out our Meez demo below!
https://www.youtube.com/watch?v=aECzOsFsE9s
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * Love the hustle
In today's episode with Spencer Rubin we will discuss:
- FOH v. BOH
- Knowing you wanted to be a chef/restaurateur at age 4
- Get a mentor
- Be humble
- Building a menu
- Building a menu around one item
- Finding the right partners
- Fast casual
- Scaling
- Starting a virtual concept
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Grit
- What is your biggest weakness?
- Patients
- What's one question you ask or thing you look for during an interview?
- What do you want to see out of us as an employer?
- What's a current challenge? How are you dealing with it?
- making sure our people are safe and happy
- Share one code of conduct or behavior you teach your team.
- Love the hustle. Work hard.
- What is one uncommon standard of service you teach your staff?
- Empower our team to make decisions
- What's one book we must read to become a better person or restaurant owner?
- The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results by Gary Keller and Jay Papasan
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Take days off
- Name one service you've hired.
- Accounting - Paperchase
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Meez - recipe management software
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Find something you can love and have joy in
- Don't take yourself too seriously
- Find work-life balance
Contact info: Email: Holler@meltshop.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Spencer Rubin for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest, President & CEO SSA Foodservice Design + Consulting, Ken Schwartz. SSA Foodservice Design + Consulting is a global hospitality design and consulting firm established in Tampa by Ken Schwartz in 1987. SSA specializes in food and beverage service design and is known for their Bespoke design solutions. Schwartz has been selected as one of the top 12 design consultants in the world and the SSA team has grown from a single office to multiple locations in the US and Europe. SSA project engagements range from small boutique coffee establishments to $2.6 billion resorts. Brands, architects, and interior designers within all sectors of foodservice design (ie restaurants, casino, hotels, resorts, healthcare, workplace dining, sports venues, airports and college/universities) engage SSA for its extensive knowledge, creativity, and collaborative approach.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "There is no substitute for great planning."
In today's workshop with Ken Schwartz we will discuss:
- Startup capital needed
- Design team
- Consulting fees
- Water, sewer, transportation fees
- Closing costs
- Insurance deposits
- Tech: POS/software
- Interest on money borrowed
- Opening labor
- Change-of-use costs
- Insurance
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
Contact info: Email: ken@studiofs.com
Website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ken Schwartz for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest Executive Chef/Owner of The Whelk, Kawa Ni and Don Memo, Chef Bill Taibe.
Today's guest Chef Bill Taibe began early on while working after school at the local butcher shop. As a young chef, both at Two Moons in Port Chester, NY and Wildfire in Greenwich, CT, he quickly advanced from Sous Chef to Executive Chef.
In the years to follow he would help to develop, design and run many successful restaurants in Fairfield County, including G/R/A/N/D, Napa & Co., and his own, Relish in Norwalk before settling in Westport and opening LeFarm in 2009.
In 2012, he partnered with Massimo Tullio to open The Whelk and Kawa Ni in 2014, both located in Saugatuck, CT.
The newest addition to the group, Jesup Hall, opened in the early spring of 2017. However it rebranded in 2020 to Dom Memo
All restaurants are guided by Bill’s belief in sourcing the best possible ingredients and supporting our local farms and community.
Since 2009, his restaurant group has evolved from staff of 6 to over 80 employees.
He has created employment opportunities and programs, such as “Kitchen Share”, to increase the quality of life for his employees. The “Kitchen Share”, a 3% surcharge on all food sales, is directly dispersed to all kitchen employees on a weekly basis. Since it’s implementation in early 2017, numerous other restaurant groups are adopting his program across the tri-state area.
His success has led to appearances on The Martha Stewart Show, the Today Show and Moveable Feast. He is featured in Harvest to Heat Cookbook, which highlights the relationship between the top chefs of our country and the farmers with which they work. Bill was named a James Beard-Best Chefs in America: Northeast Semi-finalist in 2011, 2012, 2013 and 2015.
He is heavily involved in the Westport/Weston community and supports many local charities and organizations through his own personal networking and restaurant resources. He currently sits on the board of Food Rescue US and is the President of the Westport Farmer’s Market.
Over the past 10 years, Bill has mentored dozens of Weston youth through his involvement with the Weston Little League.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Strive For Perfection."
In today's episode with Bill Taibe we will discuss:
- Creativity
- Recognize talent and hard work around you
- Mentors
- Rude awakenings
- Get a good attorney
- Business partners
- How do you cement culture?
- Pivot
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Fear of failure
- What is your biggest weakness?
- Communication
- What's one question you ask or thing you look for during an interview?
- Is this the business you want to be in? Short and long-term goals?
- What's a current challenge? How are you dealing with it?
- Accepting a change of life/balance
- Share one code of conduct or behavior you teach your team.
- How do you treat eachother? Respect in the kitchen
- What is one uncommon standard of service you teach your staff?
- Being aware
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Setting the Table by Danny Meyer
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Take care of themselves
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Toast POS
- Breadcrumb
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Work hard
- Help others
- Eat well and live it
Contact info: Instagram:
@billtaibe
@kawaniwestport
@thewhelkwestport
@donmemowestport
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Bill Taibe for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest, President of Rapoport Restaruant Group, Inc, Burt Rapoport. A visionary, third-generation restaurant aficionado, award-winning restaurateur Burt Rapoport has led an impressive legacy in the South Florida restaurant scene for over three decades. Rapoport started his career in New York City, where his family owned and operated a successful kosher dairy restaurant for fifty years. President of Rapoport’s Restaurant Group in Boca Raton, Florida, he is recognized for his dedication to providing high-quality cuisine for a good value, a warm and welcoming ambiance, and truly attentive service at all of his restaurants. An industry leader revered for his progressive vision, management style, and hospitality expertise, he was on the board of the South Florida Chapter of the American Institute of Wine and Food (AIWF) and he served on the advisory board for Johnson & Wales, the largest culinary university in the United States, for over ten years. He is also a Trustee for the Boca Raton Chamber of Commerce. A Boca Raton, Florida, resident, Burt enjoys traveling, swimming, and surfing. He holds the title of 2017 Power Leader in Hospitality and 2016 South Florida Ultimate CEO by the South Florida Business Journal, 2008 “Business Leader of the Year” by Boca Raton’s Chamber of Commerce, 2007 “Restaurateur of the Year” by Gold Life Boca, Gold Coast and Palm Beacher Magazines, and has won numerous Readers’ Choice Awards from Boca Raton Magazine for each of his restaurant concepts including Favorite Restaurant, Best Service, Best Business Lunch, Best Dining Entertainment, Best Fine Dining and Best Outdoor Dining. Not only recognized locally but on a national level, Rapoport’s Restaurant Group won the 2013 Southeast DREAM BIG Small Business of the Year Award and the national Community Excellence Award, recognizing a small business’ community commitment, presented by the United States Chamber of Commerce. He was also honored by his alma mater, Arizona State University, when he was inducted in their Sun Devil 100 program in 2016, which honors university alumni business leaders and entrepreneurs. Rapoport’s Restaurant Group was also recognized by Restaurant Hospitality magazine in 2018 as one of the RH 25: Coolest Multi Concept Companies.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * The answer is yes. Now, what's the question?
In today's episode with Burt Rapaport we will discuss:
- Third generation restaurateur
- Standards
- Discipline
- Scaling
- Don't grow too fast
- Advice about HR
- Educational speakers for your staff
- Dissolving a partnership
Today's sponsor: At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Self-discipline
- What is your biggest weakness?
- Too optimistic
- What's one question you ask or thing you look for during an interview?
- Do I like them?
- What's a current challenge? How are you dealing with it?
- Finding enough good team members to staff our restaurants
- Share one code of conduct or behavior you teach your team.
- If I have to do your job, what do I need you for?
- What is one uncommon standard of service you teach your staff?
- "Drink through it." If the power goes out at 8pm, have a party.
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- 7 Habits of Highly Effective People by Stephen R. Covey
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Give back to the community
- Name one service you've hired.
- Scott Berger - Food Safety and Sanitation Inspections
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Spot On-POS
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Life is short so enjoy it
- Treat people how you want to be treated
- Be honest
Contact info: Rapaport's Restaurant Group website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Burt Rapaport for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
In today's episode we're covering 5 Ways to Turn Instagram Followers into Orders with Rory Balkin and Rev Ciancio
Rory is a donut blogger turned restaurant marketing coach and event organizer. She helps busy donut shops and bakery owners create compelling marketing so that they can turn followers into customers. Rory also connects donut lovers with the best artisan donuts across the country. In Texas, she co-hosts the annual Dallas Donut Fest, transforming the 2020 festival into a drive-thru version with a Halloween theme.
Rev is a former New York City bar owner and knows exactly how hard it is to operate and brand a hospitality business. He is now a hospitality marketing consultant, customer, and technology evangelist with more than 20 years of experience in B2B digital marketing and business development, specializing in hospitality marketing, content, local SEO, reputation management and influencer marketing. He helps technology companies, brands, and restaurants to acquire and retain customers.
Check out episode 793 with Rory Balkin as mentioned in today's episode!
Show notes Calls to ACTION!!! * Get the E-book The Expert's Guide to Converting Followers Into Orders * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: "Be awesome at 2 things and outsource everything else." 5 Ways to Turn Instagram Followers Into Orders- Get the E-Book 1. Optimize Your Profile 2. Use Order Now Buttons/stickers 3. Make Instagram Shoppable 4. Create a Guide of Products 5. Use Strong Calls To Action
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Contact info: Rory Bulkin
@donutdigest
Donutdigest.com
Rev Ciancio
@revciancio
@funwithfries
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Rory & Rev for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest Owner of Rocco's Tacos and Tequila Bar, Rocco Mangel. Born and raised in New York, Rocco grew up in the restaurant business. First, studying his grandfather’s prowess as general manager of New York City’s famed Copacabana Nightclub. Rocco continued to develop in the business, opening his first Rocco’s Tacos & Tequila Bar in 2007 on Clematis Street in West Palm Beach, Florida.
Nine years and countless trips to Mexico later, the well-researched visionary sits atop the Rocco’s Tacos & Tequila Bar empire, as co-owner and managing partner of locations including Boca Raton, Fort Lauderdale, Palm Beach Gardens, West Palm Beach and Orlando, Florida along with a 2014 New York homecoming in Brooklyn.
Rocco’s commitment to success extends beyond his restaurants and into the communities they serve. Over the last four years, he has raised more than $100,000 for breast cancer research with his annual ”Taco, Tequila & Tatas Tuesdays.” He has also contributed time and energy to various philanthropic causes including ALS Association, Leukemia/Lymphoma Society; JustWorld International; YMCA's Polo for Pedro fundraiser; Vanilla Ice’s Toys for Tots fundraiser; Habitat for Humanity; Genesis Work Dogs; Tri-County Humane Society; March of Dimes; Palm Beach Juvenile Diabetes Research Foundation, to name a few.
When Rocco is not at one of his restaurants or planning the next phase of Rocco’s Tacos expansion, he loves to travel and spend time with his family, especially his baby girl Charley.
Check out episode 719 with Vaughan Dugan as mentioned in today's episode.
Check out Eat The Frog! by Brian Tracy as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "You never know how strong you are until being strong is your only option."
In today's episode with Rocco Mangel we will discuss:
- Failure and learning from it
- The nightclub business
- The taco business
- Sobriety in this industry
- Fundraising
- Take a bad situation and make it better
- Mentors and what they teach you
- Accountants
- Restaurant groups
- Consulting companies
- Time management
Today's sponsor: getmeez.com/unstoppable One platform to organize, cost, scale, and share your recipes. With a built-in database of thousands of ingredient yields and unit conversions for laser-accurate costs. Train your teams with step-by-step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Generosity
- What is your biggest weakness?
- Failure
- What's one question you ask or thing you look for during an interview?
- Honesty
- What's a current challenge? How are you dealing with it?
- Fatigue
- Share one code of conduct or behavior you teach your team.
- Compassion
- What is one uncommon standard of service you teach your staff?
- No smoking/no cellphone
- What's one book we must read to become a better person or restaurant owner?
- The Subtle Art Of Not Giving A Fuck by
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- The Subtle Art Of Not Giving A Fuck by
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Give thanks
- Name one service you've hired
- Inventory - BevIntel
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Pulse by NCR
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- To love
- To share
- To be kind
Contact info: Email: rocco@roccostacos.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Rocco Mangel for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Clyde Tiger, founder of Fit Fixins, believes that no reward can be achieved without first taking a risk and in 2011, after losing over 50 lbs through proper diet and exercise, he made a decision to leave a 15 year career in the construction industry to pursue his new found passion of helping people achieve their ideal fitness levels. Working as a personal trainer, Tiger was finally pursuing his dreams, however he was faced with the challenge that no matter how hard his clients trained, if they didn’t eat properly in between training sessions the results just would not be there. Soon after, he agreed to began preparing healthy meals for two of his clients. Word spread quickly and within a few weeks he was preparing meals for 10 clients in the evenings while continuing to work as a personal trainer during the day. The days began to run together with the increasing number of people requesting meals and Tiger was faced with another tough decision. It was time to take another risk and in early 2014 Tiger opened his own meal prep business, Fit Fixins, and the results have been overwhelming. In just a matter of months Tiger went from less than 10 clients to preparing and delivering close to 1,000 meals a week. Today, Fit Fixins has served thousands of customers from Sebastian to Broward County and serves an average of 3,000 meals a week.
Check out Sprwt Meal Prep Software as recommended in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Do not stop when you are tired; stop when you are done."
In today's episode with Clyde Tiger we will discuss: * Travel * Live intentionally * Growing up in a small community * Physical health and improving your life * Spiritual guidence * Pivot * What is your why? * Believing what people say about you * Logistics of the meal prep industry * Social media is your greatest friend * Show up! * Worry about your network, not your net worth
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Always show up, never give up.
- What is your biggest weakness?
- I give to a fault
- What's one question you ask or thing you look for during an interview?
- What's your dream?
- What's a current challenge? How are you dealing with it?
- Cultivating a brand that will leave a legacy
- Share one code of conduct or behavior you teach your team.
- I am responsible and quality matters over all
- What is one uncommon standard of service you teach your staff?
- We go to any length to fix mistakes
- What's one book we must read to become a better person or restaurant owner?
- Can't Hurt Me: Master Your Mind and Defy the Odds by David Goggins
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Don't engage their customers enough
- Name one service you've hired.
- Videography/photography: Second Mile Digital Media
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Slack
- RouteSavvy - routing software
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be there with your kids
- Take time to build relationships with people
- Tell people you love them because you don't know when you will see them next
Contact info: Website: fitfixins.net
Instagram: @fitfixins
Facebook: @fitfixins
Call: 772-519-1270 between 9am and 3pm
Email: info@fitfixins.net
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Clyde Tiger for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement Allow me to introduce to you today's guest, Founder and CEO of Ovation, Zack Oates. Zack Oates is an author, husband, father, entrepreneur, and hot tub aficionado (but not in that order, necessarily). He was voted Top 100 Entrepreneurs, rang the NASDAQ bell, won the world’s biggest business competition, and started 3 companies. He went on over 1,000 dates before he got married and wrote a book, Dating Never Works...Until it Does. He currently is Founder and CEO of Ovation, an actionable guest feedback platform for restaurants that specializes in text communication.
Check out episode 774 with Bruce Irving as mentioned in today's workshop.
Check out episode 793 with Rory Balkin as mentioned in today's workshop.
Check out episode 763 with David Scott Peters as mentioned in today's workshop.
Check out Bbot as mentioned in today's episode.
"Don't find out about [guest complaints] on yelp or google, resolve it in real time with that text conversation."
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Choose to live an extraordinary life because an ordinary life is always waiting for you."
In today's workshop with Zack Oates we will discuss:
- Why texting?
- How to stay compliant
- What should the text say?
- When to send it?
- How to track ROI?
- How to build a database?
- What are other ways to use texting?
- what services do you recommend if they are quite ready for ovatoin
- What systems for consistency
Sponsors At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Contact info: Email: zack@ovationup.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Zack Oates for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Award-winning Executive Pastry Chef Max Santiago is a native Floridian, where he attended culinary school after serving in the United States Air Force. Chef Max is uniquely skilled with over 27 years of experience in both award-winning fine dining restaurants and 5 Star, 5 Diamond hotels.
In the Fall of 2015 Chef Max felt it was time to begin a new chapter in his career, his first venture as a business partner was into the world of artisanal craft donuts! Where he was the cofounder, Executive Pastry Chef, and partner of The Salty Donut. It very quickly acquired huge success and notoriety drawing in massive crowds, and became a social media sensation!
In September of 2019, Chef Max stepped into his next venture, a partnership that created Batch the Cookie Company. Batch has been thriving with great success since first opening its doors in The Flagler Village neighborhood of Ft Lauderdale.
Batch location number 2 is soon to open in May 2021!
Chef Max is currently one of the top, sought after Consulting Donut Chef’s in the world. He has helped open 9 donut shops throughout different parts of the world to include: Kuwait, Saudi Arabia, Toronto, Portugal, Orlando, New York, Washington State, Davie, and Miami.
His new Donut Shop, named MAX’D OUT Artisanal Donuts by Chef Max Santiago, is set to open by the end of this year!
Check out Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less by Brian Tracy as mentioned in today's episode!
Check out Meez as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "You become rich and successful just working in the kitchen, you need to become a good businessperson."
In today's episode with Max Santiago we will discuss:
- Specialty bakeries
- Chefs don't taste their food enough
- Cooking as an art
- How it feels to be your own boss
- Bakery work is the best for work/life balance
- The importance of working in a hotel
- Employee retention
- Organization
- Don't be closed-minded
- Social media
- Collaboration
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Quality of my product, I set trends instead of follow them
- What is your biggest weakness?
- Perfectionist
- What's one question you ask or thing you look for during an interview?
- Look for what I cannot teach, like personality
- What's a current challenge? How are you dealing with it?
- Myself, good attitude ALWAYS
- Share one code of conduct or behavior you teach your team.
- Work smarter, not harder
- What is one uncommon standard of service you teach your staff?
- Be open with your entire staff
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Working and knowing every station, happy workers make your product and customer service better
- Name one service you've hired
- Gables Delight: small, local jammer
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be a good person with a good heart and be generous
- Be a good cook
- Put time into the right relationships
Contact info: Social handles: @chefmaxsantiago
OR @batchcookieco
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Maximo Santiago for joining me for another awesome episode. Until next time!
###### Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Leo Holtzman is the co-founder of SoCal Cantina and founder of Cocktail Conjuring, Inc.
Leo first started tending bar in Orlando when he attended UCF triple majoring in Theatre, Psychology and Hospitality Management. Bartending was just a means to an end until he could make it as a full-time close-up magician. Upon graduation he moved back to Miami and worked as a magician/performer for various events and companies while working a few nights a week at Cadillac Ranch. Eventually he became the bar manager of Cadillac Ranch while the performing season was in a lull. In 2012, he wanted to take his talents to Las Vegas and saw that his best opportunity was to work for the new hip and chic hotel, SLS South Beach. SLS had/has plans for a large scale resort in Las Vegas set to open Labor Day weekend 2014. He landed an entry level job at SLS as a bar back at Katsuya’s Dragon Lounge mixology bar. This was his first introduction to the world of “mixology”. He learned everything from the bottom and within 6 months was the head bartender/manager and was in charge of all normal duties of the bar program including cocktail design. During his time with SLS he also took on consulting and worked various events including the Lucky Rice festival and Bacardi Legacy competition. His talents did not go unnoticed and in 2014 he partnered with Patrick Gleber, owner of Tobacco Road, to open Cocktail Collection and put his magic career on hold. Cocktail Collection was the hottest bar in Miami, featuring a rotating original cocktail menu and local artist show cases. Cocktail Collection has received numerous accolades from various mediate outlets and critics including the only 5 star cocktail lounge/bar rating on YELP in the greater Miami area. It was loved by guests and critics, a rare feat in today’s hospitality market. Then without notice Tobacco Road and Cocktail Collection were demolished to make way for the new high rises of Brickell. But Leo kept on bringing his cocktails and hospitality though Cocktail Conjuring events, pop-ups and consulting for select venues including Norwegian Cruise Line and The Palms Hotel and Spa. Then out of nowhere AJ Billapando contacted Leo with an idea. AJ had remembered one night at Cocktail Collection where he had the best cocktails of his life and a surreal experience of Leo performing close-up magic for a group of him and his friends. The cocktails and experience was unpretentious yet sophisticated- something he wanted SoCal to embody. After a brief call, the two met and came up with SoCal Cantina over night. They opened a week later in Brickell and were a wild success. SoCal Cantina offers out-of-this-world margaritas as well as some classics from Cocktail Collection menu (smoke fashion anyone??). The drinks pair perfectly with quite simply the best tacos you will ever have.
Check out SweetProcess as mentioned in today's episode.
Check out Jolt as mentioned in today's episode.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Do it now."
In today's episode with Leo Holtzman we will discuss:
- Being a magician
- Bartending
- Checklists
- Managers
- Finding an investor
- Finding an investor in a customer
- Popups
- Renting a space within a space
- Developing your personal brand
- Follow trends and create spaces for them
- Collecting emails
- Enforcing SOP
- Contracts
- Enthusiasm trickles down
- Game-ify business
- Becoming a mentor
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Perseverance
- What is your biggest weakness?
- Trust
- What's one question you ask or thing you look for during an interview?
- Future plans
- What's a current challenge? How are you dealing with it?
- Hiring and making things more efficient with less staff
- Share one code of conduct or behavior you teach your team.
- Accountability
- What is one uncommon standard of service you teach your staff?
- Treat people like they are a guest in your home, not in your restaurant
- What's one book we must read to become a better person or restaurant owner?
- How To Win Friends And Influence People by Dale Carnegie
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Name one service you've hired.
- BarMetrix
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- MarginEdge
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Do it now
- Be what you know you can be
- Try to be empathetic to everyone
Contact info: Instagram....
personal: @cocktail_conjuror
business: @socal_cantina
-OR-
SoCal Cantina website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Leo Holtzman for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Rory is a donut blogger turned restaurant marketing coach and event organizer. She helps busy donut shops and bakery owners create compelling marketing so that they can turn followers into customers. Rory also connects donut lovers with the best artisan donuts across the country. In Texas, she co-hosts the annual Dallas Donut Fest, transforming the 2020 festival into a drive-thru version with a Halloween theme. Rory's philosophy is that baked goods serve as a canvas for self-expression and a vessel for storytelling. She shares her favorite desserts and marketing tips on her Instagram feed @donutdigest and at www.donutdigest.com/blog.
Check out episode 693 with Terry Pham as mentioned in today's episode!
Check out episode 791 with Guy Clarke as mentioned in today's episode!
Check out Georgette Packaging | Carbon Neutral Packaging as suggested by Rory.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: "Being ready is a decision, not a feeling."
In today's episode with Rory Balkin we will discuss:
- higher margins in valume and premium coffee.
- catering is not
- from front to catering customer
- experience
- Tell them
- Digital aspect
- reach
- social vs catering
- 3 things that have changed
- demand for individual package
- flexible setting
- contactless experience.
- 3 things that haven't changed
- people still need to eat
- people still want to be celebrating
- People want to belong.
- Corporate catering VS Social catering
- Digging in a little more to corporate catering
- Sneak peak of how to building a catering list.
- Donutdigest.com/restaurant-unstoppable
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
SweetProcess is software that enables companies to have a central place for all their procedures, processes, and policies. It makes it easy for management, managers, and their ground-level employees to collaborate together to create procedures, processes, and policies. It also makes it easy to continuously improve these documents together. By default, SweetProcess offers a free 14-day trial. By using our dedicated signup link, you will get an extended 28-day free trial. Click the Banner to sign up now, no credit card is required.
Contact info: Donut Digest on Instagram: @donutdigest
Email: info@donutdigest.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Rory Balkin for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement, allow me to introduce to you today's guest, Chef/Founder of Campagna Hospitality Group Chef Vincenzo Betulia.
Check out episode 791 with Guy Clarke as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * Getting into the restaurant industry is super easy, you either do it with soul or heart, or you don't do it at all."
In today's episode with Vincenzo Betulia we will discuss:
- Say yes to everything when you're getting started
- Make yourself valuable and investible
- Master your station
- Inventory awareness
- Be transparent with your team
- Treat all guests as if they are future investors
- See the positives in the perceived negatives
- Culture
- Hiring
Sponsors 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
SweetProcess is software that enables companies to have a central place for all their procedures, processes, and policies. It makes it easy for management, managers, and their ground-level employees to collaborate together to create procedures, processes, and policies. It also makes it easy to continuously improve these documents together. By default, SweetProcess offers a free 14-day trial. By using our dedicated signup link, you will get an extended 28-day free trial. Click the Banner to sign up now, no credit card is required.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Focus, passion, feel, touch.
- What is your biggest weakness?
- Communication
- What's one question you ask or thing you look for during an interview?
- Read between the lines, the truth is there
- What's a current challenge? How are you dealing with it?
- Keeping team members motivated, keep them inspired
- Share one code of conduct or behavior you teach your team.
- What would Vincenzo do?
- What is one uncommon standard of service you teach your staff?
- Be a chameleon
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- Restaurant Man by Joe Bastianich
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Understand your demographic
- Name one service you've hired
- Farmer Mike in Naples + Bonita
- Calusa Farms
- Dilly Fish Co.
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast POS
- Thermal Circulator by PolyScience
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Love what you do
- Don't take anyone for granted
- Respect and take care fo your team
Contact info: Socials:
Chef Betulia: @cheftulia
Osteria Tulia @osteriatulia Bar Tulia @bartulia462 The French @thefrenchnaples
Campagna Hospitality Group website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Vincenzo Betulia for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Join the RUNetwork to gain access to the experts. After Adam joined RU for an interview, he joined the RUNetwork for a peer mentoring session. Listen in!
Adam joined The Meatball Shop in the spring of 2017 as Chief Executive Officer and is responsible for the strategic direction and growth of the company, managing operations, finances, brand work, cultural initiatives, and company resources.
Previously Adam served as SVP of Global Operations of Flywheel, and VP of Operations Patina Restaurant Group.
The Meatball Shop is known for its team-first culture and aims to serve simple, sustainable, delicious food with no strings attached. The menu is both affordable and accessible to all guests and while the restaurants are similar in theme and design, each shop has a unique vibe, grown organically by the neighborhood and its team members.
With excitement allow me to introduce to you today's guest: Founder of Sizzle SouthWest FL Restaurant Week, & and The Restuarnt Marketing Club on the Clubhouse app--Guy Clarke!
Check out Triple Seat as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: "Put one foot in front of the other, and you will be going in the right direction."
In today's episode with Guy Clarke we will discuss:
- The Turtle Club where we recorded the interview!
- Marketing, marketing, marketing!
- The restaurant industry as an event industry
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- ADHD
- What is your biggest weakness?
- ADHD
- What's one question you ask or thing you look for during an interview?
- Look for people out of the box, who think differently
- What's a current challenge? How are you dealing with it?
- Too many great ideas, not enough time
- Share one code of conduct or behavior you teach your team.
- Never be afraid to fail
- What is one uncommon standard of service you teach your staff?
- Manners
- What's one book we must read to become a better person or restaurant owner?
- Food and Beverage Magazine's Guide to Restaurant Success by Michael Politz GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Paint the picture of the experience of their restaurant
- Name one service you've hired.
- UpWork - graphic design
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- The reMarkable 2 Tablet
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Bruh your teeth three times a day
- Be good to people
- You should have bought bitcoin earlier
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Guy Clarke for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest, Founder and CEO of Bbot, Steve Simoni. The company creates mobile ordering technology for bars, restaurants, hotels, and other hospitality providers.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Register for the Delivery Unstoppable Course * Register for the Costing & Profit 101 Course * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “There’s no next step if you’re not on their calendar.”
In today's episode with Steve Simoni we will discuss:
- Partnering with friends
- Staying in your lane
- Build something the customer wants
- Delivering an experience, not just food
- Are we losing jobs to technology, really?
Contact info: Instagram: @meetbbot
Twitter: @meetbbot
Bbot website
Email: steve@bbot.menu
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Steve Simoni for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
SSA is a global hospitality design and consulting firm established in Tampa by Ken Schwartz in 1987. SSA specializes in food and beverage service design and is known for their Bespoke design solutions.
President & CEO SSA Foodservice Design + Consulting Ken Schwartz has been selected as one of the top 12 design consultants in the world and the SSA team has grown from a single office to multiple locations in the US and Europe. SSA project engagements range from small boutique coffee establishments to $2.6 billion resorts. Brands, architects, and interior designers within all sectors of foodservice design (ie restaurants, casino, hotels, resorts, healthcare, workplace dining, sports venues, airports and college/universities) engage SSA for its extensive knowledge, creativity, and collaborative approach.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "We take our work incredibly serious, but not ourselves."
In today's episode with Ken Schwartz we will discuss:
- The journey to success
- The packaging of your to-go orders is part of your brand, even though it is trash
- Restaurant design
- Controlling costs
- When to scale
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
At Popmenu, we know that in today’s world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn’t have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Attention to detail
- What is your biggest weakness?
- Attention to detail
- What's one question you ask or thing you look for during an interview?
- Do they fit with the brand
- What's a current challenge? How are you dealing with it?
- Travel
- Share one code of conduct or behavior you teach your team.
- The work has to be pristine
- What is one uncommon standard of service you teach your staff?
- Think about things logically
- What's one book we must read to become a better person or restaurant owner?
- Who Moved My Cheese? An A-Mazing Way To Deal With Change In Your Work And In Your Life by Spencer Johnson GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Clean
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Handheld devices - Toast POS
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Love each other
- Respect each other
- Embrace each other
Contact info: website: www.studiofs.com
Instagram: @ssafsd
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ken Schwartz for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Staying positive in a negative situation isn't naive, it's leadership."
In today's episode with Adam Rosenbaum we will discuss:
- The business side
- Empowering your staff
- Events
- Japanese culture and cooking
- Building a menu around one item
- Scaling
- Building a brand
- Business partners with your best friends
- Ghost kitchens
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
Bbot is the leading contactless order and pay solution for the hospitality industry. With Bbot, guests can use their smartphones to order what they want, when they want at bars, restaurants, hotels, food halls, and more. They can also order from home with extensive takeout, delivery, and catering services, commission-free. Bbot also creates branded interactive menus and table signage, ensuring the best customer experience. By increasing check size and turn times, Bbot can boost revenues over 30%, while enabling your staff to cover twice as many tables.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Sense of humor
- What is your biggest weakness?
- Sense of humor
- What's one question you ask or thing you look for during an interview?
- Will they get along with everyone else
- What's a current challenge? How are you dealing with it?
- COVID-19, you have to pivot
- Share one code of conduct or behavior you teach your team.
- When someone walks through the door you yell across the room to greet them
- What is one uncommon standard of service you teach your staff?
- Respect
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Evolve
- Name one service you've hired.
- OCRA - On Call Restaurant Accounting
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Upngo Pay - Contactless payments for restaurants
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Look someone in the eye when you shake their hand
- Put down the toilet seat
- Treat people how you want to be treated
Contact info: Instagram: @meatballers
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Adam Rosenbaum for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Today's guest in Amanda Robinson, the Digital Gal. She is widely recognized in the digital marketing industry for her knowledge, training, skills and coaching as a Facebook Ads expert with her Swift Kick In the Ads Membership, her 4 Week Facebook Ads Training Bootcamp, and for her creative chatbot skills. She is an author, international speaker, consultant, and educator who has taught thousands of business owners and entrepreneurs the foundational skills of Facebook Ads. Amanda brings personality and passion to teaching others how to make Facebook ads work for them.
Amanda Robinson is a co-author of The Ultimate Guide to Social Media Marketing
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "You can have the best ad in the world, it could be absolutely perfect, but if you serve it to the wrong people, nobody cares. You can have a mediocre ad but if you serve that in front of the right people, you will have sales."
In today's workshop with Amanda Robinson we will discuss:
- What are the 4 steps of seeing success with Facebook ads?
- Creating Ads Using Ads Manager
- Audiences and Targeting
- Budget and Strategy
- Reporting and Optimizing
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Bbot is the leading contactless order and pay solution for the hospitality industry. With Bbot, guests can use their smartphones to order what they want, when they want at bars, restaurants, hotels, food halls, and more. They can also order from home with extensive takeout, delivery, and catering services, commission-free. Bbot also creates branded interactive menus and table signage, ensuring the best customer experience. By increasing check size and turn times, Bbot can boost revenues over 30%, while enabling your staff to cover twice as many tables.
Contact info: The Digital Gal website
Swift Kick in the Ads Membership
Instagram: @thedigitalgal
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Amanda Robinson for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest, CEO of The Little Beat, Little Beat Table, Le Pain Quotidien. For nearly 16 years Becky Mulligan was living the "intrapreneurial" lifestyle while climbing the executive ladder within the Starbucks organization. While at Starbucks she held the title of District Manager; Regional Director NC, VA, & SC; Direct of Mobile Ordering & Pay; Director of Program Development; Director of US Prioritization, Planning, & Promotion; and Regional Direct WA.
Check out Servant Leadership: Learn the Most Effective Soft Skills to Become a Servant Leader and Guide Your Team to Success by Liam Taylor as mentioned in today's episode.
Check out It's My Company Too!: How Entangled Companies Move Beyond Employee Engagement for Remarkable Results as mentioned in today's episode!
Check out episode 709 with Field Failing as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Seek patience and passion in equal amounts. Patience alone will not build the temple. Passion alone will destroy its walls." -Maya Angelou
In today's episode with Becky Mulligan we will discuss:
- Playing several roles in various types of companies
- Find out what your team members want from your employment and company
- Lessons learned from Starbucks
- Scaling and driving culture
- Servant leadership
- Love your brand
- The "visioning" process
- Be intentional
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
Bbot is the leading contactless order and pay solution for the hospitality industry. With Bbot, guests can use their smartphones to order what they want, when they want at bars, restaurants, hotels, food halls, and more. They can also order from home with extensive takeout, delivery, and catering services, commission-free. Bbot also creates branded interactive menus and table signage, ensuring the best customer experience. By increasing check size and turn times, Bbot can boost revenues over 30%, while enabling your staff to cover twice as many tables.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Presence
- What is your biggest weakness?
- I want to do too much too fast
- What's one question you ask or thing you look for during an interview?
- Passion for the product, people who challenge me and tell me when something is not right
- What's a current challenge? How are you dealing with it?
- Getting restaurants reopened/opening new restaurants
- Share one code of conduct or behavior you teach your team.
- Vulnerability, authenticity, humility
- What is one uncommon standard of service you teach your staff?
- Sharing the knowledge you team has for food
- What's one book we must read to become a better person or restaurant owner?
- The Servant Leader: How to Build a Creative Team, Develop Great Morale, and Improve Bottom-Line Performance by James A. Autry
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Be present with their people
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Meez - The recipe tool for professional chefs
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Have courage
- Be real
- Be kind
Contact info: Instagram: @eatlittlebeet
Email: info@thelittlebeet.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Becky Mulligan for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Rudy’s an executive coach, psychologist, restaurateur, writer, speaker, athlete and dad. His clients typically run at 3 – 5 times above median profit within our industry, and they get there within contract periods. He is a co-founder and curriculum creator for UCLA Extension’s Hospitality Management Program and was an adjunct professor there for 13 years. Rudy is a Certified Management Consultant, CMC®. This certification is only given after meeting the highest global standards and ethical canons of the profession. Less than 1% of all consultants have achieved this level of excellence. He is also a member of Foodservice Consultants Society International (FCSI) and has served as a Worldwide board member, Chairman of the Americas, and Chair of Continuing Professional Standards for the Foodservice Industry. Rudy’s worked with over 1,750 restaurateurs to shift their dreams to achieved goals. He & his team have over 350 successful restaurant start-ups. And, his client success is consistent in a myriad of industries: restaurants, hospitality, resorts, healthcare, technology, manufacturing, martial arts, retail, film, fitness and more. Rudy also gives his time as a consultant/coach for the Boulder Small Business Development Center.
Check out The Great Game of Business: The Only Sensible Way to Run a Company by Jack Stack and Bo Burlingham as lauded by both Eric and Rudy today.
With excitement allow me to introduce today's guest, the Co-Founder of Mexicue, Thomas Kelly!
Check out Restaurant365 as mentioned in today's episode.
Check out episode 774 with Bruce Irving as mentioned in today's episode!
Check out Clubhouse: Drop-in audio chat as mentioned in today's episode.
Check out Toast POS as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "The key to success is finding value in collaboration.."
In today's episode with Thomas Kelly we will discuss:
- Digital marketing
- Fast-casual
- Fine dining
- Staging in NYC
- Setting new, more reasonable, standard for our industry
- Operations
- Food trucks
- Catering
- Commissary kitchens
- The people behind the brand
- Pivoting early on
- Finding the right collaborators, investors, and partners
- You NEED a partner
- Inventory
- Labor management
- Instagram marketing/branding
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Empathy
- What is your biggest weakness?
- Operations
- What's one question you ask or thing you look for during an interview?
- What's your favorite food?
- What's a current challenge? How are you dealing with it?
- Finding exciting real estate
- Share one code of conduct or behavior you teach your team.
- Treat people well
- What is one uncommon standard of service you teach your staff?
- Don't be scripted
- What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Focus on systems and processes
- Name one service you've hired
- Finance accounting - OCHRA
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Zenreach: Walk-Through Marketing
- Bentobox
- Lunchbox: Next- Gen Enterprise Online Ordering
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Slow down and enjoy the people are are physically close to you
Contact info: Instagram: @mexicue -OR- @thomaskelly3
Email: tk@mexicue.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Thomas Kelly for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Chef Phillip Phillips is the co-owner of Chicken and the Wolf and Lone Wolf Banh Mi in Tulsa, OK.
Check out episode 728 with Mike Rypka as mentioned in today's episode!
Check out episode 772 with Mike Bausch as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Customers will forgive bad food but customers will never forget bad service"
In today's episode with Phillip Phillips we will discuss:
- Existentialism
- Accepting that we are all not perfect, but there is no excuse for bad service
- Getting into the industry at 15 y/o
- Food trucks
- Being told "No" early on in your career
- Ego
- Over-saturated markets
- Do ONE THING really well
- From professional musician to restaurateur
- Commissary kitchens
- Systems for scaling
- Debt
- The reality of restaurant reality TV
- Building a brick and mortar
- Why does Phillip Phillips think 7Shifts is a great tool?
- Coming back BETTER after COVID-19
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Humor
- What is your biggest weakness?
- Humor
- What's one question you ask or thing you look for during an interview?
- Character
- What's a current challenge? How are you dealing with it?
- Growth. Planning overcomes the challenges.
- Share one code of conduct or behavior you teach your team.
- Empathy
- What is one uncommon standard of service you teach your staff?
- It always needs to be right if it's not right, throw it away.
- What's one book we must read to become a better person or restaurant owner?
- The Power of Now by Ekhart Tolle
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't do well enough or do often enough?
- Reflect
- Name one service you've hired.
- My entire management team!
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- 7Shifts
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- We're on a rock hurtling outer space
- We're following a ball of fire that's hurtling into the void
- You're life might not be as meaningful as you think
Contact info: Instagram: @chickenandthewolf -OR- @lonewolftulsa
www.lonewolftulsa.com -OR- www.chickenandthewolf.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Phillip Phillips for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Get the Ghost Kitchen Bootcamp Course!
The Restaurant Boss Ryan Gromfin is today's guest.
Ryan’s culinary journey began as a teenager after watching the great chefs and personalities on TV. This led him to the Culinary Arts program at Johnson & Wales. After graduating with honors, Ryan worked in countless restaurants, at 5 Star Hotels, and operated 4 restaurants. Other owners took note of his success and began seeking his advice. As The Restaurant Boss, Ryan is the most followed restaurant coach in the world and a professional speaker, helping Restaurant Owners and Operators increase profits, improve operations, and scale and grow their businesses.
Check out episode 256 about the difference between managers and leaders with Ryan Gromfin.
Check out episode 313 about budgeting and tracking with Ryan Gromfin.
Check out episode 687 with Steve Reggiani and Joe Scalo, founders of the 8it app as mentioned in today's episode!
Check out 99designs as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Get the Ghost Kitchen Bootcamp Course! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Show me your calendar and I'll predict your success."
In today's workshop with Ryan Gromfin we will discuss:
- The 7 Ghosts:
- Ghost brick
- Multi-ghost brick
- Ghost Operator
- Ghost Outsource
- Multi-source concept
- Single Ghost/multi-concept
- Multi-ghost facility
- Check out Ryan's Restaurant Unstoppable-exclusive course on ghost kitchen!
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Contact info: The Restaurant Boss website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Ryan Gromfin for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With excitement allow me to introduce to you today's guest Founder and CEO of the McNellie's Restaurant Group Elliot Nelson.
Elliot Nelson went to the University of Notre Dame for college. During his junior year, he left South Bend to study abroad in Dublin, Ireland. While there, he fell in love with the atmosphere and unique hospitality that he experienced every time he walked into classic Dublin pubs.
Upon returning to Tulsa, Nelson made it his mission to recreate the Irish Pub feel in his hometown. He opened James E. McNellie’s Public House in March of 2004 in what had been a lonely and rather desolate corner of downtown Tulsa. 17 years later, McNellie’s and the area around it are thriving. Today the McNellies Group consist of 10 brands: McNellie’s Downtown; McNellie’s South City; El Guapo’s Downtown; Howdy Burger; Fassler Hall; Dilly Diner; Yokozuna; The Tavern; Dust Bowl Lanes & Lounge; Elgin Park
Check out episode 778 with Rachel Cope as mentioned in today's episode!
Show notes… Calls to ACTION!!! * + Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. + Subscribe to the Restaurant Unstoppable YouTube Channel + Join the private Unstoppable Facebook Group + Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “If you're not impressive then by default you are unimpressive.” * “The complacency of today is the direct enemy of tomorrow.”
In today's episode with Mike Bausch we will discuss:
- Start with the end in mind
- What makes Ireland's hospitality different from ours?
- Judging success by how long the guest stays in the building
- Location
- Passion
- Networking
- Social intelligence
- Opening blunders
- Opening an Irish bar on St. Patrick's Day
- Marketing
- Building a neighborhood around your restaurant/bar
- Smile and get the order right...that's it!
- Creating/sustaining culture
- People in this industry need vacations!
- Ghost kitchen/events centers
- Packaging for take-out
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Perseverance
- What is your biggest weakness?
- Guiness
- What's one question you ask or thing you look for during an interview?
- "Where do you get your news?"
- What's a current challenge? How are you dealing with it?
- COVID-19, retaining staff
- Share one code of conduct or behavior you teach your team.
- Treat everyone with respect
- What is one uncommon standard of service you teach your staff?
- Try to get to yes
- What's one book we must read to become a better person or restaurant owner?
- Love in the Time of Cholera by Gabriel García Márquez
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Don't say thank you enough to staff
- Name one service you've hired.
- Tater Headz, LLC
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Basecamp - project management software
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Be kind to eachother
- Guiness is like drinking a hug
- I hope my kids have a sense of adventure
Contact info: Instagram: @elliotmcnellies
www.mcnelliesgroup.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Elliot Nelson for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest CEO Found of Meez Josh Sharkey. Josh is joining us today because my guest mentors have been recommending Meez on the show, and because Meez has come up a few times in conversation within the network. Meez is a recipe tool for professional chefs and organizations. It's one part recipe tool, one part costing tool, and one part e-learning platform.
Meez has agreed to pay Restaurant Unstoppable a 25% commission on all new leads! If you're interested in leveraging this tool in your business, Please:
USE OUR LINKS
Check out The Flavor Bible by Karen Page as mentioned in today's episode!
Check out this video demo for Meez! Special thanks to The Little Beats Geoff Kornberg! Go to www.restaurantunstoppable.come/780
In today's episode, we make an example of Co-founder and President of A Good Egg Dining Group, Keith Paul! Before starting his first restaurant, Keith Paul was a Sales Rep for Ben E. Keiths Food Distributor, where got a crash course about the restaurant business and made invaluable network connection. In 2000, Paul opened his own restaurant Cheever's, which still serves Oklahoma city to this day. Today, A Good Egg Dining Group consists of 9 unique concepts: Cheever's, Iron Star Urban Barbecue; Red PrimeSteak; Republic Gastropub; Tucker's Onion Burgers; Kitchen No 324; The Drake; Barrios; and Mexican Radio.
Check out RestaurantOwner.com as mentioned in today's episode!
Check out The Speed of Trust: The One Thing That Changes Everything by Stephen M. R. Covey as mentioned in today's episode.
Check out the highly recommended Setting The Table by Danny Meyer as mentioned in today's episode!
Check out Peak: How Great Companies Get Their Mojo from Maslow by Chip Conley as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "The meaning of life is to find your gift, the purpose of life is to give it away."
In today's episode with Keith Paul we will discuss:
- Curious about human nature
- Hiring/firing
- Leveraging your wholesalers
- What is courtesy in the hospitality industry?
- Promotion
- Collaboration
- Finding the right city for your concept
- Creating a good business plan
- Scaling
- How to establish trust
- How to schedule
- Inventory control
- Growing too fast?
- Open-book management
- Profit sharing?
- "Writing the end of the story."
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network and get your first 30 days on us. * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Brittany and Eric (but mostly Brittany) suggested some really great resources. If you're interested in ANY of these, please use RUNetwork links.....
Chowly - "Simplifying technology for restaurants."
Restaurant 365 - "Restaurant Management Software."
Toast POS - "All-in-one restaurant POS."
Revel - "Leading cloud-based iPad POS system."
Plate IQ - "Simplify and automate your accounts payable."
Postmates - "Food delivery, groceries, alcohol - anything from anywhere."
Quickbooks - Accounting "Run your whole business."
Contact info: Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brittany McCrary for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
With Excitement allow me to introduce to you today's guest Founder and CEO of 84 Hospitality, Rachel Cope!
Rachel recommends the book The New Food Lover's Companion by Sharon Tyler Herbst and Ron Herbst
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Figure it out."
In today's episode with Rachel Cope we will discuss:
- Walk the way you talk
- Starting in the industry in a corporation
- Tell people "good job" often
- Treat staff with kindness and inclusiveness
- You NEED to be consistent with your hours of operation
- Learning to make dough from a school of pizza making
- Gaining capital
- Splitting equity
- Partnerships
- Scaling
- Pop-ups as a way to get a concept started
Today's guest, Scott Landers, is the founder of Figure 8 Logistics, a consulting firm that specializes in delivery for the restaurant industry. Prior to figure 8 Logistics Landers was a civil engineer, and found his way onto the team of the New York City-based restaurant Dig Inn, where is focus was on developing their delivery program. He's opened his skills up to the rest of the industry with Figure 8
Check out The E-Myth: Why Most Small Businesses Don't Work and What To Do About It by Michael E.Gerber as mentioned in today's episode!
Show notes… Calls to ACTION!!! * + Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. + Subscribe to the Restaurant Unstoppable YouTube Channel + Join the private Unstoppable Facebook Group + Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "Get your hands dirty and change the world."
In today's WORKSHOP with Scott Landers we will discuss:
- The Three Key Elements of in-house delivery are:
- Human
- Humans anticipate needs
- Humans know daily changes to the menu
- Hardware
- The hardest thing to change
- Decide what experience you want to create for staff and customers
- Software
- Give your online customers the same experience as your in-house customers
- Put your in-house delivery option on EVERY piece of digital real-estate you own
- Resources mentioned in the episode:
- Dig Inn | Zuppler | Bentobox | Squarespace | Google Analytics
- Bbot | Toast POS | Lunchbox | Brandable Box | Chowly | Postmates
- Linktree | Ayro | Survey Monkey | Bikky
- Human
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effective labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest!
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Contact info: Figue 8 website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Scott Landers for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Western Oklahoma native, Jeff Dixon, attended Oklahoma State University. While at Stillwater he obtained his Bachelor’s Degree in Hotel & Restaurant Management. He then spent the next 15 years in Edmond where he became a General Manager & Proprietor for the Hal Smith Group. Today, Jeff serves as Co-Founder and CFO of Provision Concepts Jeff Dixon.
Check out The Great Game of Business: The Only sensible Way to Run a Company by Jack Stack as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "If you don;'t like something about yourself, change it."
In today's episode with Jeff Dixon we will discuss:
- BOH organized chaos
- Early mentors
- Taking a 1.5 year break from the industry
- Best interview tactics and advice
- Opening vs. running a restaurant
- Building a team
- Building an energy drink company
- Budgeting
- Raising capital
- Operational expenses
- Trust, checks, and balances
- The Trust and Track method
- Sales and labor
- Opening a restaurant during the COVID pandemic
- Collaboration
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest!
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Fire under my ass always
- What is your biggest weakness?
- Organization
- What's one question you ask or thing you look for during an interview?
- Outgoing
- What's a current challenge? How are you dealing with it?
- Juggling the growth
- Share one code of conduct or behavior you teach your team.
- Embrace change
- What is one uncommon standard of service you teach your staff?
- Don't be an order-taker, be a salesman. Care about your guests!
- What's one book we must read to become a better person or restaurant owner?
- the Bible
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- When you scale you need to invest personal time in ALL of your stores
- Give more praise
- Name one service you've hired.
- A Closer Look - Customer Experience and Mystery Shopping
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Front App
- Chowly
- Toast POS
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Treat others how you want to be treated
- Go for no
- You can do it
Contact info: Email: jeff@eatdrinkpc.com
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jeff Dixon for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Brian Bogert is a co-founder of Oklahoma City restaurant group The Social Order Dining Collective (Fuzzy’s Taco Shop, Texadelphia, Seven47 & The Jones Assembly). Born and raised in Oklahoma City, he graduated from Heritage Hall High School. Brian was and continues to be a formidable tennis player, winning the state championship two years in a row. He graduated from Southern Methodist University in Dallas, TX with degrees in Finance and Marketing. When he’s not cheering on the OKC Thunder and Roger Federer, Brian is coaching high school tennis athletes at his high school alma mater.
Show notes… Calls to ACTION!!! * Join Restaurant Unstoppable Network! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * "The balance between contentment and stress is life's biggest riddle."
In today's episode with Brian Bogert we will discuss:
- Work/life balance
- Similarities between coaching sports and owning restaurants
- The beginnings of fast casual
- Communication skills
- Business partners
- Franchising
- Advice for becoming a franchisee
- Understanding your numbers
- Finding the right accountant
- Understand every aspect and role within your business
- Profit First money management system
- Managing a young, drunk crowd
- Consulting
- Using existing architecture to inform restaurant concepts
- Social media marketing
- Early mistakes
- Soft/hard openings
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest!
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Make it happen
- What is your biggest weakness?
- Saying "No"
- What's one question you ask or thing you look for during an interview?
- The intangibles; is he/she a good person
- What's a current challenge? How are you dealing with it?
- Pivoting in the pandemic
- Share one code of conduct or behavior you teach your team.
- Keep your head on a swivel/be proactive
- What is one uncommon standard of service you teach your staff?
- Keep your head on a swivel/be proactive
- What's one book we must read to become a better person or restaurant owner?
- You're Not Listening: What You're Missing And Why It Matters by Kate Murphy
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Listening
- Name one service you've hired.
- Restaurant Hospitality Associates - accounting
- Heartland Payment Systems
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Developed an in-house app
- Asana - Manage Your Team's Work, Projects, and Tasks Online
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Take cafe of eachother
- Travel
- Listen
Contact info: Instagram: @teambogie
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Brian Bogert for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Bruce Irving is the host of Smart Pizza Marketing Podcast and The Local Business Marketing Podcast. He is here with us today to discuss marketing and how it has changed in the past year.
Check out previous episodes featuring Bruce Irving, including #204 #236 #264 #317 #392
Show notes… Calls to ACTION!!! * + Join the RestaurantUnstoppableNetwork.com and get your first 30-days son me! + Subscribe to the Restaurant Unstoppable YouTube Channel + Join the private Unstoppable Facebook Group + Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “Everything is figure-out-able."
In today's workshop with Bruce Irving we will discuss:
- Your online communication has been increasing and will continue to increase
- Privacy concerns
- Choosing a platform to utilize
Stitch is a hospitality concept created by husband and wife team, Chad Grubbs and Jen Semmler Grubbs, with inspiration from key team members, close friends and mentors. Chad, former owner of Okay Yeah Co. and previously BENT on Creativity, and Jen, owner of Plant Shoppe, are best known for their resourceful approach in creating unique experiences and offerings to the Oklahoma City scene. Born and raised in Oklahoma, the couple strives to make positive, inspiring impacts in the community through various craft ventures.
Check out Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear as mentioned in today's episode.
Check out Purple Cow: Transform Your Business by Being Remarkable by Seth Godin as mentioned in today's episode.
Check out What I Know About Running Coffee Shops by Colin Harmon as mentioned in today's episode.
Check out Homebase: Free Employee Scheduling as mentioned in today's episode.
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra:
- "Shit'll buff out."
In today's episode with Chad Grubbs:
- Psychology
- Christianity/being a former pastor
- Working in the tech industry
- A coffee shop with a strong focus on food
- The restaurant industry is a grind that you need to love
- Making your indoor seating feel like outdoor seating
- Losing your dream location
- The pains of restaurant real estate
- Better and more polished experiences
- Confusing service with hospitality
- Social media - Instagram
- Restaurateur online/social media engagement
- Coffee subscriptions
- Cross-promotion/collaboration
- Podcasting and podcasting about coffee
- Constant self-improvment
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you’re thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Take punches well and dust myself off
- What is your biggest weakness?
- Clarity on choosing the best path to what you want
- What's one question you ask or thing you look for during an interview?
- Where do you want to be in 2 years?
- What's a current challenge? How are you dealing with it?
- minimizing goals and achieving smaller victories
- Share one code of conduct or behavior you teach your team.
- 1% improvement, improve everyday
- What is one uncommon standard of service you teach your staff?
- Caring about people, staff will write thank you notes on to-go containers/knowing frequent customer names
- What's one book we must read to become a better person or restaurant owner?
- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear
- Purple Cow: Transform Your Business by Being Remarkable by Seth Godin
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Engaging with their staff
- Name one service you've hired.
- Cash Wheeler - artist in OKC
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Toast POS
- Homebase: Free Employee Scheduling
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Engage with people
- Be who you are and improve
- Try things that are different for you
Contact info: Instagram: @stitchokc
Stitch website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Chad Grubbs for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Mike Bausch is an industry leader whose restaurant, Andolini's Pizzeria, is a top ten pizzeria in the US, as named by Trip Advisor, BuzzFeed, CNN and USA Today.
Andolini's began in 2005 and has grown to five pizzerias, two gelaterias, two food-hall concepts, a food truck, and a fine dining restaurant by 2020. He's a World Pizza Champion, a Guinness Book world record holder, and a writer for Pizza Today, and the author of Unsliced: How to Stay Whole in the Pizzeria Business.
Check out 32 Yokes: From My Mother's Table to Working the Line by Eric Ripert as mentioned in today's episode.
Show notes… Calls to ACTION!!! * + Subscribe to the Restaurant Unstoppable YouTube Channel + Join the private Unstoppable Facebook Group + Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * + "If you're not impressive then by default you are unimpressive." + "The complacency of today is the direct enemy of tomorrow."
In today's episode with Mike Bausch we will discuss:
-
- Time in the military
- Start small
- Partnerships with family
- Franchising?
- HR systems and processes
- Systems, processes, and procedures
- Management development systems for opening a second location
- Checklists
- Using a giant white board for checklists
- Positive reinforcement
- COMMUNICATION!!!
- How tech helps restaurant communication
- Daily staff meetings
- Food photography
- Self-reliance and self-confidence
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you’re thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Approachable and able to be wrong
- What is your biggest weakness?
- Finding a balance between being a softie and a hard-ass
- What's one question you ask or thing you look for during an interview?
- Instincts to please the customer above anything
- What's a current challenge? How are you dealing with it?
- Maximizing morale in a demoralizing atmosphere
- Share one code of conduct or behavior you teach your team.
- Passionate, ethical, effective, fun, understand that they want their job
- What is one uncommon standard of service you teach your staff?
- Replacing food that customer's aren't happy with
- What's one book we must read to become a better person or restaurant owner?
- On The Line by Eric Ripert
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Don't seek to be individual, they seek to fit in
- Some restaurateurs act like they don't have a boss rather than being the best boss they never had
- Name one service you've hired.
- ForeFathersGroup - website design
- The International Pizza Expo
- BigTray Restaurant Supply - equipment purchasing
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- iPhone
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- If you're not impressive then by default you are unimpressive
- Never look down on the next generation
- Never stop
Contact info: www.unslicedbook.com
Instagram: @mikeybausch
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Mike Bausch for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Today's episode is a recording of "Coffe with Eric" that took place last week. I don't normally publish these, but this one was special. This session of Coffee with Eric is a PERFECT example of how I envisioned them going down: Someone in my network (a listener) needed help. They reached out to one of my past guests (Kyle Inserra). Kyle made me aware of the listener's situation, and I invited the two of them to a session of Coffee with Eric to mesh it out. Plus, we popped off the session with a really great conversation around Profit First. Frankly, the conversation around Profit First was another reason why I thought this recording of Coffee with Eric would be great to share. With 2021 freshly upon us, you still have plenty of time to implement Profit First before the end of the month
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
In this episode, we discuss:
- The benefits of Profits First money management system
- Setting up your Profit First Checking Accounts
- What to consider including in your partnership agreement.
- Understanding that sweat equity holds value.
Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you’re thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team.
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Kyle Inserra for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
At 19 years old William Myska moved from Texas to New England and enrolled in the Atlantic Culinary Academy at McIntosh College. While in school he worked with Chef Evan Hennessey at The Dunaway Restaurant in Portsmouth, NH, and followed Hennessey to Stages at One Washington in Dover, NH. Next, he worked at Portsmouth’s popular Ristorante Massimo before joining Vida Cantina where, under the stewardship of Chef/Owner David Vargas, learned how to run a kitchen. His and Vargas' partnership flourished and together they opened Ore Nell’s Barbecue in Kitty, ME, with restaurateur Jay McSharry.
Check out episode 748 with Evan Hennessey as mentioned in today's episode.
Check out episode 755 with David Vargas as mentioned in today's episode.
Check out the book The Great Game of Business: The Only Sensible Way to Run a Company by Jack Stack and Bo Burlingham as mentioned in today's episode!
Show notes… Calls to ACTION!!! * Subscribe to the Restaurant Unstoppable YouTube Channel * Join the private Unstoppable Facebook Group * Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra: * “If you show me a good loser, I’ll show you a loser.”
In today's episode with Will Myska we will discuss: * Being competitive * Play to win * Friendly competition * The value of a dollar * Passion for food * Theft * Making mistakes when you’re young * Reality checks * Moving from Texas to New Hampshire * Punctuality matters * Head down, hard work * Attention to detail * Maintaining standards * Catering * Popups * Treat it like you own it * Different management styles for different people * When you have to manage people older than you are * Food cost/the numbers/keep it lean * Maintain the right ENERGY in the kitchen * Avoid passive aggressive behavior in the kitchen * Loyalty/who has your back? * Intricacies of Bar-b-que (especially in New England) * Getting you name out when you’re a new restaurant * Instagram * Email blasting * Collaboration * Holiday packages or food * No excuses
Today's sponsor: Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.
RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you’re thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team.
7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Let loose and have fun
- What is your biggest weakness?
- Unable to let go and step away
- What's one question you ask or thing you look for during an interview?
- What are you goals in life?
- What's a current challenge? How are you dealing with it?
- COVID-19, best ways to promote and pivot
- Share one code of conduct or behavior you teach your team.
- Punctuality, good attitude
- What is one uncommon standard of service you teach your staff?
- Three hellos, three goodbyes
- What's one book we must read to become a better person or restaurant owner?
- Can't Hurt Me: Master Your Mind and Defy the Odds by David Goggins GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Social media
- Name one service you've hired.
- Maine Meat Butcher Shop in Kittery ME
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- Toast POS
- Seacoast Eats Facebook group
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Life's not a dress rehearsal
- Play to win
- Live, laugh, love
Contact info: Instagram: @orenellsbbq
Ore Nell's website
Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Will Myska for joining me for another awesome episode. Until next time!
Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!