Foresight Radio: Recent Episodes
Senior Living Foresight Radio
Welcome to Foresight Radio, brought to you by Senior Living Foresight. Helping great operators and professionals become even better!
Based on the interview with Raphael Rubens discussing Candid's evolution from AI storytelling to workforce and satisfaction solutions for senior living operators. The senior living workforce crisis isn't just about finding more applicants—it's about reaching the right people faster and keeping them engaged. In this episode of Foresight Radio: Tech Tuesday, Steve Moran sits down with Raphael Rubens, Founder of Candid, to explore how AI is transforming recruitment, employee retention, resident feedback, and operational decision-making across senior living. Raphael shares the remarkable journey that began with helping his grandmother preserve her life story through AI and evolved into a platform that's helping senior living providers: Contact job candidates within minutes of applying Automate AI-powered interviews without replacing human hiring decisions Improve 90-day employee retention Reduce recruiting bottlenecks Capture actionable resident, family, and employee feedback Turn satisfaction surveys into operational insights and Google reviews The conversation also tackles one of the industry's hottest debates: Can AI actually make hiring more human? If you're a senior living executive, HR leader, recruiter, operator, or technology innovator, this episode offers practical insights into how AI can strengthen—not replace—the human side of care.
Senior living marketing is changing fast. The question is: Are we changing with it?
In this episode, Nicole O'Brien joins the conversation to share what she learned from her years working inside senior living marketing—and how stepping into the tech startup world gave her an entirely new perspective on the industry.
Nicole talks candidly about what makes marketing stand out, why so much senior living content starts to look and sound the same, and what today's leaders can learn from industries moving faster and thinking differently.
The conversation explores the lessons Nicole wishes she had known earlier, the importance of staying curious, and why the best marketers can't simply repeat what worked five years ago.
This episode dives into:
• What senior living marketing gets right—and where it still falls short • Why standing out requires more than better branding • The lessons Nicole learned after moving from senior living to the startup world • How technology is changing the way marketers think and work • Why curiosity and adaptability are becoming essential leadership skills • What Nicole would do differently if she returned to senior living marketing today
For senior living executives, marketers, operators, entrepreneurs, and innovators, this is a conversation about looking beyond the industry bubble and rethinking what's possible.
🎧 Watch or listen to the full conversation.
#SeniorLiving #SeniorLivingMarketing #MarketingStrategy #SeniorHousing #AgingServices #Leadership #Innovation #Technology #Podcast
What if senior living's biggest challenge isn't staffing—but culture? In this inspiring episode of Foresight Radio, Steve Moran sits down with Amy Birkel, Chief Operating Officer of Heritage Communities, for a conversation about leadership, workforce retention, and the future of senior living. From washing dishes in a rural Nebraska nursing home to leading a 24-community organization across six states, Amy shares the experiences that shaped her passion for serving older adults and building thriving workplace cultures. You'll hear powerful insights on: Why "the small things are everything" in resident care How workplace culture impacts staff retention and resident satisfaction The leadership lesson that changed Amy's career forever: "Being clear is kind." Why senior living needs to become a destination people want to move to How Heritage Communities reduced turnover through leadership development The importance of investing in frontline staff and emerging leaders The "Dirty Jobs" initiative that connects home office teams to community life Why purpose—not just pay—drives long-term engagement Amy's vision for the future is bold: "I hope we're a destination people want to come to and don't feel like they have to." Whether you're a senior living executive, operator, caregiver, or industry innovator, this episode offers practical leadership lessons and a hopeful vision for the future of aging services. Topics Covered: * Senior Living Leadership * Workforce Retention * Employee Engagement * Resident Experience * Workplace Culture * Assisted Living * Memory Care * Leadership Development * Senior Housing Trends * Aging Services Innovation
#SeniorLiving #Leadership #WorkforceRetention #Culture #EmployeeEngagement #AgingServices #AssistedLiving #MemoryCare #SeniorHousing #ForesightRadio
What if the most important decision you'll make as you age isn't about healthcare, finances, or retirement — but where you choose to live?
In this episode of Foresight Radio, Steve Moran sits down with longevity strategist, author, and place planning expert Ryan Frederick to explore why "place" may be the most overlooked factor in healthy aging.
Ryan shares his unique journey from Silicon Valley engineer to senior living developer, consultant, author, and founder of Here. Along the way, he discovered a powerful truth: where we live shapes our health, relationships, financial well-being, and overall quality of life more than most people realize.
The conversation dives into Ryan's Four Quadrants of Place Planning framework—Environment, Health, Community, and Finances—and why aging in place isn't always the best goal. Instead, Ryan argues that intentionality, adaptability, and social connection should drive our decisions about where and how we live.
Steve and Ryan also discuss: ✅ Why community matters more than amenities ✅ The surprising link between friendships and longevity ✅ Why "resident experience" may be the wrong focus for senior living operators ✅ The danger of the "forever home" mindset ✅ How senior living communities can help prospects make better decisions ✅ Why the best communities empower residents to shape culture themselves ✅ The role of place planning in helping older adults thrive for decades
Whether you're a senior living leader, aging services professional, family caregiver, or simply thinking about your own future, this conversation will challenge how you think about aging, independence, and belonging.
🎙️ Listen now and discover why the future of aging may not be aging in place—it may be finding the right place at the right time.
What's really driving executive director burnout in senior living? And why are so many operators struggling to hire — and keep — great leaders? In this episode of Foresight Radio, Steve Moran speaks with Chris Heinz, president and managing partner at Westport One, for a candid conversation about leadership, recruiting, burnout, culture, and the future of senior living operations. Chris shares why the industry's obsession with "facts and features" hiring is failing, why leadership training often misses the mark, and how the best operators are creating cultures that people actually want to stay in. The conversation explores: * Executive Director burnout in senior living * Leadership training gaps * Hiring and retention strategies * Why culture matters more than ever * The shift from visionary leadership to tactical leadership * How operators can better support teams * What hiring managers are getting wrong * Why candidates need to sell accomplishments — not job descriptions * The importance of mentorship and support systems * Building senior living cultures that attract top talent
Chris also discusses his personal journey through endurance racing and fundraising for dementia care and how that mindset has shaped his perspective on leadership and resilience. If you're a senior living operator, executive director, sales leader, recruiter, or industry professional trying to build stronger teams and healthier cultures, this episode is packed with practical insights. #SeniorLiving #Leadership #ExecutiveDirector #HealthcareLeadership #SeniorCare #Burnout #Culture #Hiring #Retention #SeniorLivingForesight
What does it actually take to finance — and sustain — a successful senior living community in today's environment?
In this episode of Foresight Radio, we sit down with Kristy Ollendorff, Chief Credit Officer at Clearinghouse CDFI, to unpack the realities behind senior living finance — from underwriting decisions to the growing challenges around Medicaid reimbursement, staffing, and shifting regulations.
With nearly three decades of experience, Kristy shares what separates thriving communities from those that struggle — and why experience, local market knowledge, and aligned incentives are non-negotiables.
We also dive into:
- Why many lenders are pulling back from senior living—and what that means for operators
- The real impact of delayed Medicaid reimbursements on cash flow
- How smart operators are pivoting (memory care, private pay mix, unit conversions) to survive
- Why "hired hand" leadership models often fail—and what works instead
- The growing importance of rural markets and state-backed loan guarantees
- What the future of financing senior living could look like over the next 5–10 years
One theme comes through clearly: rigidity doesn't work in this industry anymore. Adaptability does.
Whether you're an operator, investor, or industry leader, this conversation offers a candid look at the financial forces shaping senior living—and what it takes to navigate them successfully.
🎧 Listen now and rethink how finance, operations, and care intersect
What does life enrichment in senior living actually look like today—and where is it headed next? In this episode of Foresight Radio, we sit down with Dr. Ashlea Smalley, a senior living leader and gerontology expert with over 20 years of experience in the field. Together, we explore how senior living communities are evolving beyond outdated stereotypes of bingo and busywork toward purpose-driven experiences, deeper human connection, and personalized resident engagement. Dr. Smalley shares how life enrichment programs are shifting from simply "keeping residents busy" to creating meaningful experiences rooted in purpose, social connection, and individual identity. She also discusses how technology and AI tools are helping communities better understand residents and personalize their experiences. We also explore: * Why senior living should feel like home—not just "homelike" * How purposeful living and social connection impact resident well-being * The role of AI and technology in enhancing resident engagement * Why the future of senior living may look more like a college campus * How communities can break stereotypes and attract the next generation of caregivers and leaders
One powerful reminder from the conversation: our desire for connection, fun, and meaning doesn't disappear with age. If you care about the future of senior living—or want to better understand how the industry is evolving—this is a conversation you won't want to miss. Key Takeaways From the Episode * Life enrichment is evolving beyond activities: Senior living is shifting from "keeping residents busy" to creating purposeful experiences and meaningful connections. * Residents want the same things we all want: Connection, curiosity, learning, fun, and community don't disappear with age. * The future of senior living may look like a college campus: Dr. Smalley envisions communities filled with clubs, activities, social spaces, and lifelong learning opportunities. * Technology should enable human connection—not replace it: AI and platforms like LifeLoop can help teams better understand resident interests and free up staff time for meaningful interaction. * Senior living should be integrated with the broader community: Opening communities to younger generations and local communities helps break down stereotypes and creates richer social environments.
What does it really mean to live better longer? In this episode of Foresight Radio, host Steve Moran sits down with Colin Milner, CEO of the International Council on Active Aging, to explore one of the biggest questions facing the senior living industry: Is senior living ready to become the real-world delivery system for longevity? Colin has spent decades challenging traditional ideas about aging and wellness. In this conversation, he shares why senior living communities are uniquely positioned to help older adults thrive—but also why many communities still fall short of delivering on that promise. Steve and Colin dive into topics including the following: * What "living better longer" actually means in real life * Why senior living must shift from care-first to wellness-first * The difference between real wellness programs and "wellness washing" * Why connection, identity, and community experience matter more than amenities * How senior living communities can design environments that support purpose, autonomy, and longevity
They also explore what the future senior living experience could look like by 2036, including intergenerational communities, environments designed for connection, and why the best communities may feel less like institutions and more like home. If you're a senior living operator, industry leader, or someone thinking about the future of aging, this episode offers a fresh and honest perspective on where the industry is headed — and where it still needs to go.
In this episode of Foresight Radio, Steve Moran sits down for a candid conversation about the journey behind Senior Living Foresight, how he went from a shy writer to one of the most recognized voices in senior living, and why storytelling, persistence, and community still matter more than ever. Steve shares how content creation first took off, what gave him the confidence to keep going, and why some of the industry's biggest opportunities are still being overlooked, especially when it comes to supporting frontline workers and engaging family members more intentionally. The conversation also dives into the acquisition of Foresight by ProCare HR, what that transition has looked like behind the scenes, and how Steve is thinking about leadership, editorial independence, innovation, and the future of the brand. This episode is full of insight for anyone in senior living leadership, marketing, operations, content creation, entrepreneurship, or anyone trying to make a bigger impact through their work. In this episode, you'll hear about: * How Steve Moran started creating content in senior living * Why persistence matters more than perfection * The role of storytelling in senior living marketing * Supporting frontline workers and family members better * Why the industry needs to take more creative risks * What the ProCare HR acquisition means for Foresight * Steve's thoughts on leadership, legacy, and making a difference * Why asking for help may be one of the most powerful leadership skills of all
Listen now on Spotify and Apple Podcasts and subscribe for more conversations shaping the future of senior living.
What happens when someone enters senior living with zero industry background — and discovers a mission worth staying for? In this episode of Foresight Radio, we sit down with Rebecca Barker, VP of Business Development at the National Council of Certified Dementia Practitioners (NCCDP), to talk about her journey from HR software sales into the heart of dementia care education. We explore: * Why senior living conferences feel like the "new kid in school" — and why that's a good thing * The surprising passion that keeps professionals in aging services * The dangerous gap in dementia education for frontline caregivers * How live dementia training improves retention, confidence, and census * Why CDP (Certified Dementia Practitioner) certification builds pride and professionalism * The connection between training, family satisfaction, and occupancy growth * What it really means to set a national standard in dementia care
Rebecca shares how NCCDP's live, instructor-led dementia certification differs from "click-through" compliance training — and why investing in education directly impacts staff retention, fall rates, deficiencies, and family trust. If you're a senior living operator, executive director, HR leader, or memory care professional, this conversation will challenge how you think about workforce development, dementia care standards, and long-term sustainability.
What if senior living stopped selling buildings … and started selling connection? In this episode of Foresight Radio, we sit down with storytelling strategist and documentary filmmaker Peter Murphy Lewis to unpack why storytelling isn't just a marketing buzzword — it's a competitive advantage. From the Peloton comeback strategy to frontline caregiver stories that drive recruitment and retention, Peter shares how senior living operators can: * Move from commodity marketing to emotional connection * Improve occupancy and retention through authentic storytelling * Empower frontline staff to become brand ambassadors * Replace polished corporate videos with vulnerable, human moments * Build long-term ROI by telling stories that stick
Peter is the creator of the documentary series "People Worth Caring About," now streaming on major platforms, where he captures the real stories of caregivers and residents across senior living communities. If you're a CEO, marketer, operator, or frontline leader wondering how culture impacts revenue — this conversation will change how you think about storytelling forever. Key Takeaways: * Why storytelling builds a "moat" around your brand * The simple 3-step framework to tell powerful stories * How frontline caregivers can drive recruitment marketing * Why senior living marketing is underutilizing emotion * How vulnerability builds trust in today's digital landscape
Listen now and rethink how you market senior living. #SeniorLiving #SeniorLivingMarketing #HealthcareLeadership #Storytelling #Occupancy #Retention #ForesightRadio
What if we stopped trying to be dementia "experts" and started being dementia enthusiasts instead?
In this episode of Foresight Radio, host Rachel Hill sits down with Zach Parlier, administrator and self-described dementia enthusiast at English Rose in Edina, Minnesota. English Rose operates small, residential homes with just six residents and a 1:3 staffing ratio, built around relationship-based dementia care and genuine normalcy — not just private suites and long hallways.
Zach shares how caring for his grandfather with Alzheimer's in his family's farmhouse from the age of 12 shaped his view of what home and good care really mean. He walks us through English Rose's five-dimension well-being model (purposeful, social, spiritual, cognitive, and physical) and explains why "behaviors" are not a symptom of dementia but usually a form of communication we're missing.
We also explore:
- Why he rejects the title "dementia expert" and embraces curiosity instead
- How a 1:3 ratio changes everything — especially the quality of relationships
- Why large, beautiful suites can unintentionally fuel isolation
- How the famous "Nun Study" influences English Rose's approach to daily life and engagement
- Why dementia must be seen as a human condition as much as a medical condition
Whether you're a leader, clinician, caregiver, or family member, this episode will challenge how you think about dementia, "behaviors," and what it means to protect someone's sense of self all the way to the end of life.
👉 Learn more about English Rose and their dementia navigation and home care services at Luxury Assisted Living, Memory Care, Parkinson's Homes Minneapolis
In this Tech Tuesday episode of Foresight Radio, Steve Moran sits down with Sharon, a leader from "Connect," a research-backed engagement platform that's been 25+ years in the making. What begins as a conversation about dementia technology quickly reveals something deeper: connection is the most essential ingredient in cognitive wellness — and in many ways, the very heart of caregiving.
Sharon unpacked why human beings — especially those living with dementia — rely on meaningful social interaction to maintain cognitive strength, confidence, and quality of life. She shared how traditional "keep them busy" activities fall short, and how purposeful engagement built around opinions, preferences, and advice unlocks dignity, joy, and real human connection.
Steve brought the topic home with personal stories about his stepfather, Gary, highlighting the emotional weight caregivers carry when familiar conversations fade, questions repeat, and meaningful engagement becomes harder to spark. Sharon explained how Connect's science-backed approach helps caregivers (family and professional) rediscover connection, reduce anxiety, create shared moments, and help individuals with dementia feel seen, valued, and capable.
As we enter Thanksgiving — a season built on gratitude and togetherness — this conversation is a powerful reminder:
Connection isn't just nice to have. It's cognitive medicine. It's emotional nourishment. And it's at the core of truly human care.
⭐ Top Takeaways 1. Connection = Cognitive Wellness
Dementia care isn't just about safety or activity calendars — it's about belonging, purpose, and shared moments. Social connection is as essential to brain health as nutrition or sleep.
- Stop quizzing. Start connecting.
People with dementia don't want to be tested. Instead, use OPA questions:
- Opinions
- Preferences
- Advice
These spark pride, memory, creativity, and dignity.
- The "looping" technique builds deeper conversations.
Start with an engaging question, discover a spark, and continue the theme through stories, images, or activities. Each moment becomes a bridge to the next.
- Technology can elevate human connection — not replace it.
Tools like Connect guide caregivers toward meaningful conversation, help build trust, and uncover capabilities you may not have known were still possible.
- Purpose beats entertainment.
People living with dementia don't just need to be occupied. They need roles, contribution, and identity — just like all of us.
- AI will play a growing role in combating loneliness.
While human-to-human interaction is ideal, AI's infinite patience and ability to spark conversation may become a meaningful supplement in the future.
- Thanksgiving reminder: being seen is the ultimate gift.
Whether you're a family caregiver or a senior living professional, one small moment of connection can change someone's entire day — and yours.
Live from the Senior Living Innovation Forum's Fall Conference, Steve Moran sits down with entrepreneur and former public-company CEO Ben Lytle to rethink aging through the lens of human potential. They dig into why perspective is the beginning of wisdom, how the "tension of opposites" unlocks better decisions, and how communities can become places where older adults live their best lives and leave a legacy. Ben lays out practical plays: behavior-change ecosystems (beyond apps), incentive-aligned healthcare, gamified and personalized wellness, intergenerational engagement—and even AI "alter egos" that preserve residents' stories while supporting daily well-being. If you're building tomorrow's senior living, this conversation is your blueprint.
They cover: 1. Perspective > pessimism: By most measures we're in the best time in history; wisdom starts with context and proportion. 2. Tension of opposites: Leaders who hold and integrate conflicting viewpoints create more innovative, workable solutions. 3. Human potential as a value proposition: Market your community as a place to live your best life and leave a legacy. 4. Legacy tech: Offer residents AI "alter egos" to capture stories, wisdom, and family history—and even support daily wellness checks. 5. Behavior change needs an ecosystem: App + clinical endorsement + coaching + community = real, sustained health improvements. 6. Gamified, personalized health: Give residents clear "optimal health scores," daily actions, and peer comparisons to drive engagement. 7. Realignment of incentives: Pay providers for improving outcomes, not volume—primary care and aging services benefit first. 8. Democratizing senior living: Use scalable tech and redesigned services to deliver quality experiences at a lower cost and to more people.
On this Foresight Radio recording of Tech Tuesday, host Steve Moran sits down with Jake Rothstein, founder of Papa and now Upside (formerly UpsideHom), to rethink what "aging in place" really means. Starting from his grandparents' journey, Jake shares how Upside became a "housing easy button" for health plans — matching vulnerable members to safe, affordable apartments and support without laying a single brick. We cover the 5 D's trigger events, why case managers are pivotal, how flex funds unlock moves (deposits, movers, utilities, furniture), and why housing stability delivers a clear ROI for insurers. Jake also gets candid about early failures (hello, Golden Girls co-living) and tells a powerful success story about Joanna, who went from an unsafe unit to long-term stability. If you're a senior living operator, hear how Upside can fill your buildings by transitioning the right residents from SNFs and the community. Plus: Steve teases a big announcement coming later this week…
Top Takeaways 1. Aging-in-the-right-place > aging-in-place: Most older adults want to stay home—until a trigger (the 5 D's: Death, Disaster, Divorce, Disability, and Downsizing) makes it unsafe or unsustainable. 2. Housing as healthcare: Upside partners with Medicare Advantage/Medicaid plans; stable housing cuts risk and cost, creating measurable insurer ROI. 3. The "easy button" for case managers: Health plans refer members with housing instability; Upside rapidly matches them via a national network (multifamily, single-family, rooms, Section 8). 4. Resources many seniors miss: Upside helps unlock SNAP, benefits, and plan flex funds (deposits, movers, utilities, furniture) to make moves possible. 5. What didn't work (and why): Early "Golden Girls" co-living in single-family homes didn't scale—apartment partnerships and tech to track real-time inventory did. 6. Operators benefit: Upside transitions qualified members from SNFs to IL/AL/MC, helping communities increase occupancy—including private-pay options from unlocked assets. 7. Advocacy + access wins: Beyond units, families need navigation; the right advocate turns a confusing system into sustainable stability.
AI feels like a boogeyman to many operators and marketers — but it doesn't have to be. In this episode, we talk with Charlie Hills, a marketer who studied AI at university and then used it to scale his LinkedIn presence from 2,000 to 160,000 followers in under two years—while working a full-time job.
We break down actionable, senior-living-ready tactics:
- The Human–AI Sandwich: capture ideas with voice-to-text, turn them into a design brief, collaborate with a designer, then use AI to refine—publish fast without losing authenticity.
- From "How-To" to "How-I": why personal stories and lived results outperform generic tips (and stick with prospects months later).
- Consistency that fits real life: why ~3 posts/week can work—and how comments & DMs multiply reach.
- Hooks & visuals that stop the scroll: bold first lines, clear benefits, and distinctive covers/graphics.
- Reddit & "parasite SEO": show up where Gen Z/Millennial adult-children are already asking for advice—and influence what AI answers about your market.
Whether you manage one community or a multi-site portfolio, you'll learn how to pair heart with horsepower—be human, use AI—to attract families, build trust, and grow faster.
🎧 Available on Apple Podcasts & Spotify. 👉 Follow Charlie on LinkedIn and learn about his done-for-you content agency, coaching community, and new DIY graphics tool in beta.
What if senior living operators could predict health risks before they turn into hospitalizations? What if caregivers had real-time insights—without relying on cameras, push buttons, or wearables residents don’t want to use? On this episode of Foresight Radio (Tech Tuesday edition), host Steve Moran sits down with Stuart Hamilton, Founder & CEO of Amba, to explore how passive sensors and AI are creating a new standard for senior living care. Stuart shares the journey of building Amba after moving his own father into a community and realizing the technology gap. Today, Amba’s platform helps operators in the U.S., Canada, and the U.K. reduce falls, detect infections earlier, and give caregivers back valuable time—while protecting resident dignity and privacy. Top Takeaways * Why “no cameras, no buttons” matters: Passive sensors track health, sleep, and activity in the background. * Real outcomes: Communities using Amba report 50–60% fewer nighttime falls and 30% fewer hospitalizations. * Caregiver empowerment: Alerts are simple, customizable, and reduce low-value tasks—so staff can focus on meaningful interactions. * AI in action: From natural language EHR summaries to voice-activated dashboards, AI is making care easier, not harder. * Medicare reimbursement opportunity: Learn how communities can offset costs through physician partnerships and clinical monitoring codes.
If you’re a senior living operator, innovator, or tech partner, this episode will change how you think about the role of technology in aging services.
What happens when you build a senior living company fueled by friends-and-family capital instead of private equity? How do you balance long-term ownership with day-to-day operations—and still foster a thriving workplace culture?
In this episode of Foresight Radio, host Steve Moran sits down with Scott Goldberg, President & Co-Founder of Atlas Senior Living, to explore how Atlas has grown differently from many senior living operators. From innovative capital strategies to pioneering voice-powered technology with Amazon Alexa, Scott shares lessons on resilience, culture, and what the future holds for senior living.
🔑 Key Takeaways: * Building Atlas: Why Scott and his partner launched Atlas Senior Living with personal and family capital—and how that shaped their DNA. * Owner + Operator Advantage: How combining ownership with operations creates alignment and better long-term results. * Workplace Culture: Why executive directors are the “captains of the ship” and how autonomy drives retention and performance. * Tech & Care: How Atlas’ rollout of Amazon Alexa “Speak to” is saving clinical teams 8+ hours a week while enhancing resident experience. * The Future of Senior Living: Supply, demand, and why Scott believes the best is still ahead for boomers entering the market.
If you’re a senior living executive, investor, or leader looking for strategies that blend heart, business, and innovation—this episode is for you.
What does entrepreneurship have to do with senior living? A lot more than you might think. In this episode, Cory Blumenfeld — writer, entrepreneur, and content creator — joins Rachel to talk about emotional intelligence in leadership, building a no-blame culture, the art of active listening in sales, and why personal branding isn’t a risk … it’s a reflection of aligned teams.
From owning your communication style to bridging generational gaps, Cory offers a masterclass in modern leadership that applies far beyond startups — and straight into the heart of senior living.
In this heartfelt episode, host Rachel Hill sits down with Bill Uniowski, co-founder and CEO of Zinnia TV, a platform changing the way we support people living with dementia through research-backed video content that sparks joy, connection, and calm.
They dive into the origin story of Zinnia, born from co-founder Allison’s lived experience as a caregiver — and how it grew into a transformative tool for families and senior living teams alike. From powerful stories of nonverbal residents speaking again to tech that actually works with frontline staff (not against them), this conversation explores how thoughtfully designed content can reshape what dementia care looks and feels like.
💡Whether you're a caregiver, leader, or just someone who wants to see more joy in aging, this episode will move you.
🎧 Listen in and get to know Zinnia.
In this episode of Foresight Radio, we sit down with senior living powerhouse Christy Freeze to talk about everything from breaking out of the “sea of sameness” on LinkedIn to building trust with prospects through authentic, conversational video.
Christy shares the exact framework she uses to help others uncover their unique voice, how sales directors can use simple video messaging to reduce no-shows by up to 60%, and why it’s time we all give video — and ourselves — a second chance.
We dive into the power of personalized communication, how to thoughtfully blend AI and human connection, and what it truly means to be a person of influence in senior living. Whether you’re a seasoned marketer, sales director, or just feeling stuck in your creative journey — this episode will reignite your spark.
Take notes. Replay it. Then go make something real.
What if your physical therapist could watch, correct, and motivate you — all from your living room?
In this episode, host Steve Moran sits down with Seth Bornstein, Director of Product at Kemtai — the world’s first digital physical therapist. Live from the Workhuman Conference in Denver, they unpack how Kemtai’s AI-driven computer vision technology is transforming physical therapy in hospitals, rehab centers, and senior living communities.
From real-time feedback to adherence tracking and fall risk assessments, this conversation dives deep into how accessible, personalized care is being redefined — and why the future of wellness may already be in your residents’ pockets.
Whether you're a senior living operator, health innovator, or tech enthusiast, this episode will leave you thinking: How do we reimagine movement, motivation, and care?
Forget what you thought you knew about retirement communities. In this episode of Foresight Radio, Steve Moran sits down with Mary Ann Donaghy — senior living veteran and now proud resident of Latitude Margaritaville — to unpack what it really means to age well on purpose. From community-built fitness groups to active volunteers and brand-powered belonging, Mary Ann shares how her journey as a marketer led her to live the data and challenge outdated assumptions about what older adults really want.
This isn’t about pools and pickleball (though there’s plenty of that too). It’s about psychographics over demographics — mindset over age — and why most senior living developers are missing the mark.
🔹 Why she moved in — and what it taught her about modern aging
🔹 What the senior living industry still doesn’t get
🔹 How Margaritaville creates real, organic community
🔹 Why “fun” doesn’t mean “frivolous”
🔹 And what your future customers actually want
A must-listen for anyone rethinking aging, community, and the future of senior living.
What if your waitlist wasn’t just a pipeline but a powerful revenue engine?
In this episode of Foresight Radio, Steve Moran sits down with Carmen Fronczak of Friendship Village Senior Services, who shares how her team transformed a common challenge — a full waitlist and aging inventory — into an innovative membership program generating over $7 million in revenue.
From country-club-style perks to LifeCare at Home memberships and an exclusive social app for members, Carmen reveals how Friendship Village is redefining the senior living experience, even for those who haven’t moved in (yet).
If you're in senior living and looking for scalable ideas that increase engagement, occupancy, and revenue, this conversation is a must-listen.
If you work in senior living sales or ops, this is your wake-up call! Join host Rachel Hill and guest Nick Jasmon, VP of Business Development for American Healthcare Management Group, as they dive into an array of topics to help level up your sales efforts! Ever spent the night in your own community? Nick Jamon did. It was part of the Sleepover Project—a bold, empathy-first initiative to truly understand the resident experience. The takeaway? The first 15 minutes after move-in can feel terrifying. And yet, we often treat them like a checkbox. Want to win trust? Want to increase move-ins? Want to build a better team culture? Then: Know your residents better than they know themselves. Ditch the stock photos. Let your team and your residents tell the real story. And maybe—just maybe—stop sending that 6th “Just following up…” email. This convo is packed with gold. One of the most real and human takes on sales and marketing in senior living we’ve ever heard.
What if aging innovation wasn’t just about senior living — but about reshaping every part of our economy and daily life?
In this episode of Tech Tuesday, Steve Moran sits down with Luke Yoquinto, researcher at the MIT AgeLab and author of Longevity Hubs, to explore the emerging "Silicon Valleys" of aging innovation.
They dig into why the longevity economy matters more than ever, how media and product design are (finally) catching up to the real needs of older adults, and why creating solutions that work for older adults often creates better solutions for everyone. From garage door openers to the Apple Watch, Luke and Steve share stories of how smart, inclusive design is revolutionizing aging — and why marketers and entrepreneurs are missing a massive opportunity if they ignore the 60+ demographic.
Plus: Luke shares his dream for what future senior living communities could (and should) look like.
Key Topics: ✅ The rise of Longevity Hubs worldwide ✅ Why older adults are still the most overlooked market ✅ How transcendent design beats "senior-specific" products ✅ What tech companies are getting right — and wrong ✅ The power of lifelong learning in aging communities
Whether you work in senior living, tech, policy, or product innovation — this episode is a must-listen.
What happens when a senior living community becomes the set of a feature film? In this powerful episode, Sean Kelly (CEO of Front Porch) and Shaun Rushforth (Executive Director at Villa Gardens) share the behind-the-scenes journey of Familiar Touch — a groundbreaking film made with residents, not just about them.
They dive into the early skepticism, the logistical hurdles, and the transformative impact the production had on staff, residents, and the broader public’s view of aging. From busting harmful stereotypes to showcasing intergenerational collaboration, this conversation reveals how storytelling can reshape the way we see senior living, care work, and purpose in later life.
Whether you're a senior living leader, a Gen Z job-seeker, or someone who cares about how we age — this episode will change how you think about what’s possible in community life.
In this episode of Foresight Radio, Steve Moran welcomes Patty Lefure, a former care partner for her mother with younger-onset dementia and the programs lead at Lorenzo’s House, a nonprofit dedicated to supporting families affected by younger-onset dementia.
Patty shares insights into the challenges and unique needs of those diagnosed with dementia before the age of 65, as well as their families—especially children and young adults. She highlights Lorenzo’s House’s virtual support programs, including youth groups, caregiver spaces, and a global summit aimed at providing tools, connection, and advocacy strategies.
The conversation also delves into:
- The importance of supporting family members navigating dementia care.
- The emotional toll and guilt caregivers experience.
- The role of technology and innovation in improving dementia care.
- Practical transition strategies for moving a loved one into a senior living community.
- The value of community and shared experiences for caregivers and those diagnosed.
Patty emphasizes that dementia does not mean the end of joy or meaningful relationships—with the right support, families can continue to connect, laugh, and thrive together.
In this episode of Foresight Radio, Steve Moran sits down with Russell Rush, the managing director of R3R1 Consulting Group. Russell is an expert in senior living sales, lease-ups, and occupancy turnarounds. He shares his unique and highly effective sales approach, which focuses on storytelling and building deep personal connections with prospective residents. They cover: * The Power of Storytelling in Sales * A Different Approach to Senior Living Sales * Socialization is the Key to Resident Well-being * Building a Story Bank * Storytelling Tactics That Work
Russell shares incredible success stories, a 70% conversion rate strategy, and the art of using storytelling to break down fear and inspire hope.
💭 What if your senior living community was tied to your life insurance policy? In China, that’s already happening. Instead of paying an entrance fee, residents gain access by purchasing a high-value insurance policy—a model that has already pre-filled entire communities before they even open! On the latest episode of Foresight Radio, Steve Moran chats with Kai Hsiao about groundbreaking insights on better models for senior living, pulling from his global experience managing thousands of communities. They discuss: 👉 Why senior living in Asia sees 400+ residents engaging in activities while U.S. communities struggle to get 10 people to bingo. 👉 How labor shortages and immigration reform impact the future of senior care. 👉 Could health insurance giants like UnitedHealthcare transform the industry by integrating care + housing under one system? 🎥 Don’t miss this game-changing conversation!
This episode of Foresight Radio explores the concept of Value-Based Care (VBC) and why it's a hot topic in healthcare and senior living. Guest Brian Fuller, explains how VBC is shifting healthcare from a fee-for-service model to an outcome-driven approach focused on both cost and quality. He highlights that accountability is at the core of VBC, meaning organizations must take ownership of patient outcomes and financial risk.
The episode covers:
✅ VBC = Accountability – Organizations are responsible for both quality of care and cost management.
✅ Three Core Models of VBC:
1️⃣ ACOs – Full accountability for a patient population.
2️⃣ Episodes of Care – Managing costs within a set timeframe.
3️⃣ SNPs – Specialized Medicare Advantage plans for high-need groups.
✅ Why is VBC a Hot Topic Now?
- The aging population is moving into higher-risk categories (75+ and 85+).
- Healthcare costs are growing at an unsustainable rate.
- VBC is the only bipartisan-backed solution to improve care and reduce costs.
✅ Senior Living’s Role in VBC
- Senior living is shifting from hospitality to healthcare.
- Residents expect integrated, whole-person care.
- Providers must start engaging in VBC strategies now to stay relevant.
✅ Getting Started with VBC
- Understand your market and unique opportunities.
- Invest in data, analytics, and care models.
- Plan for scalability and long-term success.
Is your organization ready to embrace Value-Based Care?
Is your senior living dining program a game-changer… or just an afterthought? In the latest Foresight Radio episode, Matthew Thompson of Restaura shares how the future of senior living dining is being redefined. * Personalized menus tailored to resident preferences * Tech that empowers both staff and residents * Ethical sourcing & farm-to-table dining * Employee ownership that drives engagement
Senior living communities must evolve—because the next generation of residents is demanding better. Tune in to hear how dining can be a competitive advantage, not just a necessity.
In the latest Foresight Radio episode, Matthew Thompson of Restaura shares how the future of senior living dining is being redefined. 🔥 Personalized menus tailored to resident preferences 📲 Tech that empowers both staff and residents 🌱 Ethical sourcing & farm-to-table dining 👥 Employee ownership that drives engagement Senior living communities must evolve—because the next generation of residents is demanding better. 🎙️ Tune in to hear how dining can be a competitive advantage, not just a necessity.
In this episode of Foresight Radio, host Rachel sits down with workforce engagement expert and author Joe Mull to discuss the evolving landscape of employee commitment and retention in the workplace. Joe shares insights from his book Employalty, breaking down what truly drives employees to stay, thrive, and perform at their best. Top Takeaways: 1. Commitment and Retention Stem from Three Key Factors * Employees are most engaged when they have an ideal job, are doing meaningful work, and have a great boss who supports them. 2. Companies Must Shift from Hiring the Best People to Creating the Best Jobs * The traditional model of “filling a role” is outdated. Employers must structure roles that align with employees’ evolving needs. 3. Workplace Culture is Not a Pizza Party * Culture is not defined by occasional perks but by consistent, repeated actions that reflect a company's values and commitment to employees. 4. Turnover Has Hidden Costs That Leaders Often Ignore * Burnout, lost productivity, and training new hires cost far more than simply improving pay, workload, and flexibility. 5. A Simple Conversation Can Save an Employee from Leaving * Leaders should proactively check in with employees, using structured conversations to assess what they need to stay engaged. 6. Gen Z and Millennials Demand More—and That’s a Good Thing * Unlike past generations, younger employees won’t tolerate toxic work environments. Businesses that adapt to their needs will thrive in retention and performance.
The episode dives deep into how leaders can reframe their approach, measure their workplace culture, and take actionable steps to retain talent—before they walk out the door.
Steve Moran chat with Justin Wray, President of Jaybird Senior Living, for a conversation covering innovative approaches to senior living, tackling Middle Market challenges, the importance of wellness for both residents and team members, and creating meaningful resident experiences. Justin shares Jaybird’s commitment to residents, families, and employees. They also discussed how purposeful programming, innovative technology, and compassionate leadership improve senior living. They cover: * Resident and Family-Centered Approach: + Jaybird Senior Living focuses on building trust and comfort for families, ensuring transparency, consistent care, and communication. + The organization acknowledges that family members often act as decision-makers and works to engage them effectively.
- Commitment to the Middle Market:
- Jaybird strategically operates in rural and underserved areas by leveraging clusters of properties to share resources and reduce costs.
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They balance affordability with quality by maintaining efficient staffing and tailoring services to specific community needs.
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Innovative Wellness Programs:
- Jaybird’s Ascend Wellness Program promotes the Six Dimensions of Wellness for residents in assisted and independent living.
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Team members are also encouraged to embrace wellness, with tools and initiatives designed to enhance their physical, emotional, and social health.
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Technology-Driven Solutions:
- Jaybird is implementing tools like TSO Life to enhance resident engagement and facilitate personalized connections between residents.
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Programs like a nurse triage system allow nurses to fully disconnect during off-hours, improving work-life balance and reducing turnover.
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Rethinking Activities and Purposeful Living:
- Justin emphasized shifting away from outdated, generic programming toward purpose-driven, meaningful activities tailored to individual residents.
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He challenges leaders to reassess the value of current activities and to consider whether they would enjoy participating themselves.
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Effective Crisis Management:
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A story of a resident intervening during a crisis (a man with a chainsaw entering the facility) highlighted the resilience and courage found in senior living communities, as well as the importance of having a strong, responsive support system in place.
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Challenges and Opportunities in Staffing:
- Recruiting and retaining skilled employees in rural areas remains a challenge, but Jaybird aims to be the employer of choice in these communities.
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Shared staffing models across nearby properties provide flexibility and learning opportunities for team members.
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Leadership’s Role in Building Trust:
- Justin’s personal involvement, like sitting with concerned family members, exemplifies the importance of empathy and listening in creating positive resident and family experiences.
Laurie Orlov, Founder of the Aging and Health Technology Watch, joins Steve Moran to discuss their recently released comprehensive report on how AI is being used in Senior Living. They'll be talking about her exciting findings!
In this episode of Foresight 5, Steve Moran and Dennis McIntee dive into crucial leadership strategies for senior living professionals. The conversation explores the importance of creating great experiences for residents, team members, and families, along with the challenges posed by regulations, feedback culture, and fostering collaboration.
Top Takeaways:
- Feedback as Information: Feedback is not personal—it's information about someone's perspective. Leaders must focus on fostering emotionally mature teams that can handle and grow from constructive feedback.
- Ownership Culture: Excuses hinder progress. Leaders should ask reflective questions to help team members see, own, and address problems.
- Regulation as Opportunity: Instead of using regulations as excuses, adopt a mindset of "How can we still achieve great results within these boundaries?"
- Process Over Vision: Mission and vision are important but don't overshadow the day-to-day processes and habits that drive real change.
- Reframing Niceness: Being "nice" in leadership shouldn't come at the cost of excellence. Focus on serving residents and families through hiring and retaining top talent.
- Self-Directed Teams: Empowering teams to take ownership creates better experiences for everyone involved, fostering a stronger organizational culture.
On the latest episode of Foresight 5 Steve Moran sits down with Jamie Spencer, CFO and Chief Growth Officer of Ingleside, to discuss the future of senior living and how to tackle industry challenges. They cover: Retention, not recruitment: Ingleside’s strategies—scholarships, competitive wages, and citizenship programs—are boosting retention and reducing turnover. Skilled nursing challenges: Why mission-driven care beats outsourcing. Tech meets care: From dining robots to AI, innovation is enhancing efficiency without losing the human touch. Boomers’ demands: The next wave of senior living will focus on purposeful living, lifelong learning, and community connections. Stories that matter: Why storytelling should be at the heart of senior living. Key insight: Investing in people and creating exceptional resident experiences isn’t just good for business—it’s transformative for the industry.
Jack Cumming, undoubtedly the most famous, prominent resident in the entire senior living industry, joins Steve Moran to discuss what makes a great resident experience and what detracts. They'll also reflect on the future of senior living and where it will likely go from here!
When longtime friends Steve Moran and Denise Boudreau get together, there’s no telling where the conversation will go!
Join us for a special episode of Foresight Radio as they dive into all things culture and joy — and maybe a few surprises along the way. With their deep connection and shared passion for building positive workplaces, this episode promises to be inspiring, insightful, and full of laughs. Don’t miss out on this joyful conversation — tune in!
This is a first-time podcast broadcast of a Foresight TV episode that aired live October 18, 2024.
In this episode of Foresight Radio, host Rachel Hill sits down with Mauricio Montes de Oca to discuss the transformative power of cultural adaptability in the workplace. As the conversation unfolds, Mauricio redefines diversity, equity, and inclusion (DEI) with a fresh lens — emphasizing curiosity, connection, and belonging over checkboxes and assumptions. From the economic benefits of diverse thought to the power of understanding lived experiences, this episode is packed with insights to inspire senior living leaders and beyond.
Learn how fostering belonging not only enhances employee engagement but also strengthens market reach and organizational innovation. Mauricio shares his journey from Mexico City to Minnesota, lessons in overcoming language barriers, and how small acts of curiosity can create big impacts. Whether you're leading a senior living community or looking to expand your cultural fluency, this conversation will leave you with actionable strategies and fresh perspectives.
Key Takeaways:
- Redefining DEI:
- Move beyond the misconception that DEI is solely about race; consider "cultural adaptability" as a more inclusive framework.
- Recognize diversity in age, socioeconomic background, neurodiversity, and lived experiences.
- Curiosity Over Assumptions:
- Ask thoughtful questions to understand individuals' unique experiences instead of making assumptions.
- Approach differences as opportunities for learning and growth, not division.
- Belonging Drives Success:
- Creating spaces where people feel celebrated, not just tolerated, is key to fostering a sense of belonging.
- Belonging enhances creativity, innovation, and collaboration within teams.
- Economic and Organizational Benefits of DEI:
- Diverse teams outperform homogenous ones in decision-making, innovation, and market reach.
- Embracing cultural diversity can attract top talent and improve financial performance.
- Cultural Curiosity Starts Small:
- Food, traditions, and everyday interactions offer simple ways to engage and learn about different cultures.
- Celebrate commonalities and unique flavors—literally and metaphorically—within diverse communities.
Want to know how to turn the toughest senior living sales into big wins?
Russell Rush has mastered the art of filling impossible-to-fill communities, earning hundreds of thousands of dollars a year in the process. In this episode of Foresight Radio, he sits down with Steve Moran to reveal his game-changing sales secrets.
From using proven techniques in innovative ways to shifting the approach to senior living sales, Russell shares insights you won't find anywhere else. Don’t miss out on this episode — it’s packed with strategies that could transform your approach and boost your bottom line!
This is a first-time podcast broadcast of a Foresight TV livestream that aired September 27, 2024.
🎙️ We've got a new episode of Foresight 5 headed your way!
In this episode, Steve Moran chats with Elizabeth B. Wright, founder of The Moments, to discuss a community that's redefining what it means to live with dementia.
Motivated by her personal journey, Elizabeth established The Moments in 2016 to create the memory care community she couldn’t find for her own loved ones—one that combines thoughtfully designed environments with warm, attentive care.
Hear how Elizabeth's innovative approach is setting a new standard for memory care and how The Moments is inspiring families and the senior living industry alike.
Tune in to Foresight 5 to explore the vision, passion, and transformative ideas behind The Moments.
Don't miss this heartfelt conversation!
Our very own Leigh Ann Hubbard chats with Steve Moran recapping her time in Nashville for LeadingAge! Are you ready to redefine aging in America? Join us on the latest episode of Foresight 5, where we dive into highlights from the 2024 LeadingAge Annual Meeting—a gathering of forward-thinkers, innovators, and leaders from across the aging services sector. This year’s theme? Disruption sparks innovation.
Senior living consultant Terry Rogers joins Steve Moran to discuss creating great cultures for residents and staff, technology, the emerging boomer senior living consumer, and more.
This is a first-time podcast broadcast of a Foresight TV livestream that aired October 4, 2024.
Connect with Foresight here!
Get ready for a powerful episode! Steve Moran is joined by the insightful Kathy Perry for a conversation you won’t want to miss. Together, they dive deep into what it takes to cultivate a culture of trust within your team—and how it can unlock new levels of engagement and success. Tune in to discover actionable insights that’ll empower you and your team to reach your full potential. Whether you’re leading a team or working to build a better workplace culture, this episode is packed with the wisdom you need.
Veronica "Mo" Carr, owner of Avendele Homes, is a self-taught AI expert — doing things with AI that most big companies have yet to figure out. She will be teaching at the Foresight AI Lab in January. This is a preview of the things you will learn.
This is a first-time podcast broadcast of a Foresight TV livestream that aired October 4, 2024.
Connect with Foresight here!
Steve Moran is joined by Richard Schenkel and Joe Cuticelli to talk about why senior living dining needs a revolution and how their new company Restaura will lead the way!
Learn more Restaura here 👇
https://restaura.com/?fbclid=PAZXh0bgNhZW0CMTEAAaZo4F9te-3EEqWBAF-GMPc_dUzryOZV-HyVCp47LsQ2P2DWvBOJA3ShNXk_aem_hokfItYyLfqEAUR-pCCCTQ
Join Steve Moran for a snippet from this fascinating conversation with Terry Rogers. He joins Steve to discuss creating great cultures for residents and staff, technology, the emerging Boomer senior living consumer, and more!
Steve Moran is joined by Lois Cormack, CEO of Spring Living Retirement Communities. They dive into the state of senior living and entrepreneurship in Canada.
This is a first-time podcast broadcast of a Foresight TV livestream that aired August 30, 2024.
Connect with Foresight here!
Steve Moran is joined by Karen Schulte, the president of SCAN, one of the nation's largest Medicare Advantage Plans. They'll discuss how senior living can play a more active role in the health care ecosystem!
Connect with Foresight here!
Connect with Karen here!
Enjoy this snippet from Foresight TV where Dan Ogus, the COO of Human Good, joins Steve Moran to share his thoughts on how to invest in your ultimate differentiator, YOUR people!
Goldie Chan is a keynote speaker, author, advisor, and cancer survivor. She founded Warm Robots, an award-winning social media strategy and creative agency based in Los Angeles, with global clients. Goldie won Journalist Of the Year in 2024 and was a senior Forbes contributor, with her internationally recognized column, Personal Branding and Storytelling in the Digital Age, where her articles were viewed almost 10 million times. She is working on her first book, Personal Branding for Introverts, coming out in late 2025. Goldie is a member of the Producers Guild of America and has been featured as a fresh voice in the New York Times, CNN, Fast Company and more. She also writes for Archie Comics and loves good food. In this episode, with host Rachel Hill, learn how senior living can better tell their story and make it more marketable! ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
This week, Steve Moran is joined by Lois Cormack, CEO of Spring Living Retirement Communities. Tune in for a can't-miss conversation where they'll dive into the state of senior living and entrepreneurship in Canada.
This is the warmest conversation you've ever heard about data. Does your staff know why they're collecting all that information? Marty Damian, senior consultant at PointClickCare (a Foresight partner), shares how data collection has evolved, the best ways to use it now — and how it can lead to better resident care and family communication. ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Right now the financial markets are a mess, interest rates are high and there is great political uncertainty. The big question for senior living investors and operators is: What now? In this snippet join Steve Moran and Lisa McCracken of NIC as they talk about this question and the upcoming NIC conference where you'll hear from some of the brightest people in the world.
Steve Moran is joined by Fee Stubblefield, founder and CEO of The Springs Living. They sit down to discuss his new book, "A Culture of Promise," and how to move our industry forward!
Steve Moran chats with Leon Grundstein, CEO at GenCare Lifestyle Senior Living, about his intense focus on healthy living and wellness. This is a first-time podcast broadcast of a Foresight TV episode that aired live July 12, 2024.
In this excerpt from this chat with Steve and Phil Barklow of Experience Senior Living about how to prepare for the next generation of senior living consumers and let go of misconceptions to create a better experience!
Mark Parkinson is the President and CEO of AHCA and an effective, powerful, and passionate advocate for the nursing home industry. He joins Steve Moran to discuss current challenges and opportunities in the industry.
From promoting within to buying backpacks for your teams kids for their first day of school, Traci Roberts, of Sodalis Senior Living, shares insight into how how to really let your team know they're cared for.
Steve will be talking to Lola Rain about her quest to find more purpose and meaning in her own life and to help other senior living leaders find their purpose. Register for the retreat here: https://wiselywellbeing.com/2024-purpose-retreat ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
This week, Steve chats with Greg Puklicz, The CEO of 12 Oaks Senior Living, about their company's growth strategies and the future of Senior Living.
Steve is joined by Mark Parkinson, the President and CEO of AHCA and an effective, powerful, and passionate advocate for the nursing home industry. He joins Steve to talk about current challenges and opportunities in the industry.
Harvard Medical School professor David Grabouski, Ph.D., and Foresight founder Steve Moran explore the future of regulations, staffing minimums, and what David calls "a massive area of opportunity" (hint, hint — it has to do with health care). David Grabowski, Ph.D., is a professor in the Department of Health Care Policy at Harvard Medical School. He is frequently quoted in the press as an expert on health policy, aging, and senior living. This is a first-time podcast broadcast of a Foresight TV episode that aired live May 17, 2024. ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
"Stop the Shift Show" is an essential guide for managers and business owners looking to transform their hourly workforce into a top-performing super team. This book offers practical strategies and techniques for effectively managing and coaching hourly workers, including: * Determining your managerial style and avoiding common mistakes * Building trust with your team to create a positive work culture * Motivating employees to perform at their best and go above and beyond * Developing effective coaching techniques to help team members grow and improve * Creating a sense of purpose and ownership among employees to foster a high-performing team * Overcoming common challenges in managing hourly workers, such as turnover and scheduling issues
Whether you're new to management or an experienced leader, "Stop the Shift Show" provides valuable insights and actionable advice to help you elevate your team's performance and drive success for your business.
Steve and Tom discuss how you should create your culture's value system based on who you already are, as well as a unique activity they did at Benchmark Senior Living to see how their employees really felt about their company's culture.
"I don't want to move into a nursing home." It's a misconception that Melissa Fritz hears all the time. And she's addressing it — through a new TV show! Inside Senior Living focuses on the process of moving into a senior living community — while knocking down myths and showing challenges and triumphs. Join Melissa and Foresight Radio host Rachel Hill for a sneak peek into the show. Learn more about Inside Senior Living here: https://insideseniorliving.tv/. ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Steve shares his tips for creating workplace cultures where everyone loves coming to work!
Thoughtful and Deliberate are just two words to describe Adam Kaplan who leads Solera Senior Living. Steve talks with Adam about how he successfully leads Solera in a remarkable time of change.
In our latest episode, Kasey Devine of Procare HR (a Foresight partner) joins host Rachel Hill to dispel popular myths about what HR really does. HR isn't just about hiring and firing! Understanding its true role helps create a more informed and harmonious workplace. #HRMyths #WorkplaceTruths ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Let's talk about something that plagues our industry but is rarely spoken about: the impact of social isolation on senior living residents. Many residents are experiencing profound loneliness, affecting their mental and physical well-being. As we navigate these challenging times, let's remember to reach out, connect, and show love to our seniors. Whether it's a phone call, a virtual visit, or a safely distanced chat, our presence can make all the difference. Join Steve and TK King of our partner Foresight Accushield in a conversation about how the company is working to combat isolation and spread warmth to those who need it most. Learn more about project LOVEmeter here: https://projectlovemeter.com/ #SeniorCare #CommunityMatters #SpreadLove
What does it mean to build a culture of promise? Fee Stubblefield, CEO of The Springs Living, talks with host Rachel Hill about doing just that in senior living. Building a culture of promise is about creating an environment where trust, respect, and care are paramount. Here's why it matters: 1. Trust and security: Residents feel secure knowing their needs and concerns are always prioritized. 2. Quality of life: Honoring a commitment to a resident helps them have a great day. 3. Empowerment: A culture of promise empowers both residents and staff. It encourages accountability and inspires everyone to contribute positively to the community. 4. Reputation: Consistently keeping promises enhances the community's reputation.
But don't mistake this idea of promise as perfection. It is inevitable that you will fail, but that's okay. It's just another opportunity to get it right! Support Foresight Radio - Buy us a Coffee ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Larry Cohen has been in the senior living business for more than 30 years. He is currently the CEO of Trustwell Senior Living which was founded in 2021. Their goal being to create a culture of trust, compassion, integrity, and respect for team members and residents.
In this week's episode of Foresight 5, Steve speaks with Dr. David Grabowski, a professor in the Department of Health Care Policy at Harvard Medical School. His research examines the economics of aging with a particular interest in the areas of long-term care and post-acute care. The two talk about how staffing mandates are affecting the industry and how maybe it's time to point out the bad apples in our industry and shout loudly that, as a whole, the industry is NOT like them!
Rachel chats with Nate Hamme of the Ceca Foundation about fostering a positive workplace culture. They cover: * WHY senior living team members and residents have some of the best and most compelling stories — but we rarely hear about them! * How Ceca honors frontline workers. * Why it's so important to recognize your team members and let them know their value and that they are heard.
Learn how to motivate your team and create an environment where everyone thrives. Support Foresight Radio - Buy us a Coffee ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
In the latest episode of Foresight 5, Steve talks with Brett Robinson of Sparrow Senior Living Partners about choosing a meaningful name for your community.
It isn't just about branding; it's about honoring the essence of what you stand for. At Sparrow, they believe in crafting a space where every resident feels deeply connected, respected, and valued. Their name reflects their commitment to fostering a community built on dignity, warmth, and purpose.
Join Brett and Steve as they talk about purposeful senior living filled with fun!
Severine Petras is one of the acknowledged leaders in the senior living space. She led the rapidly expanding and successful Priority Life Care during a turbulent time in senior living and the economy. In this episode, Sevy and Steve Moran talk some of the trickier points of senior living, including the pros and cons of REITs, whether senior living is health care, and the role of tech in senior living's future. This is a first-time podcast broadcast of a Foresight TV episode that aired live March 8, 2024. Support Foresight Radio - Buy us a Coffee ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Steve Moran and Tana Gall discuss how, just as hotels welcome guests with open arms, senior living communities can enhance residents' experiences by embracing similar principles like: 🛎️ Personalized Service: Like a concierge catering to every guest's needs, senior living staff can provide personalized care, tailoring services to meet each resident's preferences and requirements. 🌟 Creating Memorable Moments: Hospitality thrives on creating unforgettable experiences. In senior living, let's foster moments of joy, connection, and fulfillment, turning every day into a cherished memory. 🍽️ Culinary Delights: From gourmet cuisine to comfort food, the dining experience can elevate spirits and nourish the soul. Let's serve up not just meals, but culinary delights that ignite the senses and bring people together. 🌷Inviting Atmosphere: Just as a cozy hotel lobby beckons guests to unwind, senior living spaces can radiate warmth and comfort, fostering a sense of belonging and community among residents. 💬 Open Communication: Clear communication is key to any successful hospitality venture. In senior living, let's prioritize transparent communication channels, ensuring residents and their families feel heard, valued, and informed every step of the way. By infusing the spirit of hospitality into senior living, we're not just providing care; we're creating vibrant, welcoming communities where every individual can thrive and find joy in each moment.🌟 ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Sevy is one of the acknowledged leaders in the senior living space. Leading the rapidly expanding and successful Priority Lifecare during a very turbulent time in senior living and the economy. She about how that success happened and the future of senior living.
----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Connor Shepherd has been creating AI solutions for businesses since 2018 — yep, long before ChatGPT! In this episode, Connor and Steve Moran barrel through the AI hype and getting to the truth: What's AI good at and not-so? What are the best (and worst) prompt tips? Learn what AI can do in your organization — and what the future holds. This is a first-time podcast broadcast of the Foresight TV episode "What AI Can Do for You!" a Foresight TV episode that aired live December 8, 2023. ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Since founding his company Fusible, Connor has integrated Large Language Model AI solutions for multiple businesses across healthcare, travel, HR tech, ecommerce, and more. Connor has been creating AI solutions for businesses since 2018. As Founding Head of Product and Engineering at the venture-backed ecommerce company Because Market, he led the platform from $0 to mid-8-figure annual revenue in 5 years. He developed a pre-ChatGPT AI solution that connected to the company’s customer data and spoke with customers via telephone and SMS. In this episode, he shares how to adeptly navigate ChatGPT prompts! Learn more about Fusible here https://www.fusible.ai/ ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
In today's fast-paced and competitive work environments, fostering a sense of belonging and camaraderie among team members is paramount for success. Join us on Foresight 5, where we delve into the art of creating a family-like culture within your work team. Each episode of our podcast invites experts and industry leaders to share their insights, strategies, and personal experiences on cultivating a workplace environment where every team member feels valued, supported, and connected. Discover practical tips on building trust, fostering open communication, and encouraging collaboration within your team. Explore the benefits of a family-oriented culture, including increased employee morale, productivity, and retention rates. From team-building activities to mentorship programs and beyond, learn actionable steps to strengthen the bonds among your colleagues and create a work environment that feels like home. Whether you're a manager seeking to enhance team dynamics or an employee eager to contribute to a positive workplace culture, this podcast provides valuable guidance for fostering a sense of family within your work team. Tune in and embark on a journey toward building stronger, more cohesive teams that thrive on mutual respect, support, and a shared sense of purpose. ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Joanna LaFleur is reimagining the future of dementia care! Her approach goes beyond conventional methods, intertwining empathy and innovation — catering to each resident's unique needs. Join us for a conversation about creating an environment that nurtures residents' physical, emotional, and cognitive well-being — making sure every individual is celebrated for the unique journey they've lived, and continue to live. Joanna is the CEO and founder of Memory Lane Foundation. Support Foresight Radio - Buy us a Coffee ----- Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Big news! Today, we're bringing Foresight TV to the podcast, for the first time! Foresight TV is our flagship video livestream. It's hosted by Foresight founder Steve Moran and features amazing guests who talk about leadership, culture and more. We'll be weaving these episodes in between the ones hosted by the phenomenal Rachel Hill. First up: Steve and Adam Benton (of Stellar Senior Living) started debating in the comments of a LinkedIn post — and keep it going in this episode! True to Steve form — never shying from tough topics. Do we have enough senior living communities to fill the future need? Steve and Adam sound off. If you enjoy this podcast, please show support by buying Foresight Radio a cup of coffee. -----
Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
James Lee and Nicole Will are shaking up senior living! They're pushing innovation and change, in part through their collaborative, small group event, Think Tank.
Think Tank is a unique opportunity to share ideas, insights, and experiences — and redefine the standards of excellence in the senior living industry.
It's time to think outside the box, collaborate across disciplines, and work differently to create a brighter future.
Find James on LinkedIn here. Find Nicole on LinkedIn here.
Where to find Foresight:
- Subscribe
- X
Being fit doesn't just mean being able to run a triathlon. It can also mean maintaining flexibility, mobility, and as much independence as you can.
Ben Broadhead is a personal trainer who specializes in older adults. "They are alienated from the fitness space," he says. "You don't see them on the gym floor."
Ben and Rachel chat about how you can take control of your physical health at any age. Small steps can lead to big gains — whether you want to play on the floor with kids or get up from the toilet by yourself.
Listen in for fitness inspo for all ages!
Where to find Ben Broadhead:
- Website
- Book: 50 Exercises for Older Adults
- X
Where to find Foresight:
- SeniorLivingForesight.net
- X
Unlock the power of a caregiving roadmap! Embarking on the caregiving journey? Let's talk about this game-changer: “Roadmap for Eldercare,” by the incredible Christie Freeze, founder of CAREbyChristie and self-described eldercare evangelist! Here's why a roadmap is your secret weapon: 1. Clarity in chaos: A roadmap brings order, helping you navigate twists and turns. 2. Empowerment: It gives you insights, resources, and a strategic plan. 3. Team collaboration: Share the roadmap with your support team to foster better communication and ensure everyone is on the same page. 4. Self-care reminder: Include gentle reminders to prioritize your well-being, ensuring you have the stamina. 5. Prevent burnout: Include breaks, respite, and coping mechanisms. 6. Celebrate milestones: Every small victory counts! A roadmap allows you to celebrate achievements along the way, providing motivation and a sense of accomplishment. 7. Adaptability: Life is unpredictable. A roadmap is not rigid – it's adaptable!
Ready to transform your caregiving journey? Check out our conversation with Christie! You can find her at https://www.carebychristie.com. -----
Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
At age 77, Jane Leder became a podcaster. On her show, Older Women & Friends, she takes a deep dive into what it's like getting older, dispels stereotypes, and spotlights contributions older women make.
In this episode, Rachel and Jane discuss the realities of aging — and explore some of the wisdom that often comes with it.
Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Where to find Jane Leder: * Website * Older Women & Friends * LinkedIn * Facebook Group * Instagram * X
Is your team as motivated as you wish they'd be?
If they aren't, this episode has tons of tips you're going to love!
Danny Cords is an organizational psychologist (cool, right?) who coaches leaders on how to motivate their teams and get the best from them.
Danny advocates for a person-first culture, nurturing resilience through disruption.
Curious about what the heck that means? Listen in!
Where to find Foresight: * SeniorLivingForesight.net * LinkedIn * Facebook * Instagram * X
Where to find Danny Cords: * LinkedIn * Cords Consulting
Everybody's got baggage. And that's nothing to be ashamed of. Jean Hartnett, founder of Radical Sabbatical, coaches leaders and caregivers on trauma-informed care in senior living. Rather than leading from a place of "leave it at the door," the goal of this approach is to invite in the whole, authentic person — and help people have compassion for each other. Book reference: “First, Break All the Rules” by Marcus Buckingham and Curt Coffman Topics: 3:35: What is trauma-informed care? 8:44: "The body keeps the score." 11:35: Attachment styles and how they show up at work. 17:20: Getting to the heart of who your employees are. 24:00: Personalizing orientation. 27:24: Workbook on personal trauma. 32:29: Relating to others through a trauma-informed lens. 41:53: What does "radical sabbatical" mean? 45:58: The trauma of working through COVID. _____________________________ Where to find Foresight: Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ X: https://twitter.com/SeniorForesight Where to find Jean Hartnett: LinkedIn: https://www.linkedin.com/in/jean-hartnett-42566bab/ Radical Sabbatical: https://www.radical-sabbatical.net/
Fine artist Sky Bergman set out to film her grandmother. Within a few years, she'd directed her first film, interviewed dozens more people, and launched a project to foster intergenerational connections. Sky shares invaluable interview tips — and what she's learned from older people. Her film, Lives Well Lived, is currently airing on PBS. _____________________________
Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
Rachel talks with Blima Ehrentreu, the founder and CEO of The Designers Group, about elevating senior living spaces — for both residents and staff — and why peaceful spaces are important parts of the healing process.
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Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
George Ackerman, PhD, JD, is on a mission to ensure that no one is alone in the fight against Parkinson’s. In memory of his mother, he launched TogetherForSharon to raise awareness and hope for a cure. Along the way, he’s collected 300 Parkinson’s-related stories. His mission — his movement — has impacted people around the country. Host Rachel Hill talks with him about how it all started — and how one person’s mission can make a difference in so many lives. find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
This may be the most thoughtful, nonjudgmental discussion about ageism you've heard. Meg LaPorte and Jordan Evans have set out to counter "the last acceptable -ism" — through artistic activism. They talk with host Rachel Hill about the nuances of ageism, and how art can start a dialogue around it in a non-confrontational way, that brings everyone into the discussion. _____________________________
Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
Learn more about Art Against Ageism:
Website: https://artagainstageism.org/
This week, we go behind-the-mic with Nicole Will, host of the popular podcast Navigating the World With Your Aging Loved One. Nicole shares what inspired her to leave senior living and start a company focused on enhancing older people's lives and well-being. Spoiler alert: It has a lot to do with her grandmother — and what she learned as a young person during her family's caregiving journey. _____________________________
Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
Connect with Nicole:
Website
What's it like to be a caregiver for someone with dementia — before they need senior living, and as they're newly navigating it? What if we could better support them during this process, helping them get the right care, at the right time? Carrie Aalberts, the "Dementia Darling," of The Continuum, gives us insights from working directly with caregivers. Learn why she says, "The whole system is setting caregivers up to fail and they think it's their fault because they can't figure out this process" — and how we can make things better. _____________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
Learn more about Tom:
Website: https://tomsandersphoto.com/ Instagram: https://www.instagram.com/tom_sanders_photography/ LinkedIn: https://www.linkedin.com/in/tom-sanders-b372b1139/
What do Ernest Hemingway, lifestyle photography, and storytelling have to with senior living?! Join us for this unique episode, where we hear from Georgia-based photographer Tom Sanders.
We cover:
- How photography is in Tom's blood — dating back to a famous photo his grandfather took of Ernest Hemingway
- How to help make someone feel comfortable in front of the camera
- Why images are a a powerful part of telling your community's story
And take away the lesson that "we are going to get old, and when you can recognize that, you can live more in the now."
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Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
Learn more about Tom:
Website: https://tomsandersphoto.com/ Instagram: https://www.instagram.com/tom_sanders_photography/ LinkedIn: https://www.linkedin.com/in/tom-sanders-b372b1139/
The great Christy Van Der Westhuizen stops by! She's dropping sales wisdom that will change your game — and your mindset. Learn the best sales questions to ask upfront, what to do when you're having a bad month, and why she has her blinders on right now. Christy is the senior VP of sales and marketing at Legend Senior Living, based in Wichita, Kansas. Her view: Sales is about empathy — and that means for yourself too.
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Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
Tighten your belt, grit your teeth — recession! Fear it! ... Or don't. What if prep and optimism replaced anxiety? What if your community were positioned to win no matter the economy? Molly Good, regional marketing director at Otterbein SeniorLife, is positioning her teams and communities for strength. This is an upbeat, motivating episode that everybody in senior living needs to hear!
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Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
What happens when home care meets assisted living and then loops affordable housing into the mix? Home Caregivers in Cookeville, Tennessee, happens! Inspired by homes for people with intellectual disabilities, Kosta Yepifantsev is turning long-term care on its head, keeping people in the community but providing the care they need. Learn about this model and its outcomes — and future plans — in this week's episode of Foresight Radio.
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Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
Is your dining ... boring? Well, get ready, 'cause you're about to meet Elvis Burrows! He transitioned from luxury dining to senior living and infused a level of creativity and innovation that you have to hear to believe. Get inspired — and get excited again! He's making it work, and he'll tell you how. Brought to you by Further's Pricing Assistant — find the right price for your senior living community every time — and by ResHub, the connection hub you've been looking for. ______________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
It's dementia insight from Down Under! Psychiatrist and brain health coach Kailas Roberts comes to us all the way from Australia, sharing the latest in how to prevent and delay dementia. Plus: Want to know your dementia risk? There's an app for that — and he developed it. Brought to you by Further's Pricing Assistant — find the right price for your senior living community every time — and by ResHub, the connection hub you've been looking for. ______________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
After her dementia diagnosis, "my mom was — not hysterical, but not doing well either," recalls author and inspirational speaker Loretta Veney. "The only thing I really could promise her was that we would have joy every day." Inspiration plus practical tips plus, um, Legos? You don't want to miss this heartfelt episode about preparing for what's to come ... and finding joy when it does. Brought to you by Further's Pricing Assistant — find the right price for your community every time — and by ResHub, the connection hub for your community. ______________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
What if you could monitor residents' emotional well-being every single day? Embot uses AI to gauge a person's mood ... by analyzing their voice and facial expressions. One goal is to detect problems early, such as depression and anxiety disorders, and ultimately improve well-being. Host Rachel Hill dives into the tech with co-founder Tanel Petelot.
Brought to you by Further's Pricing Assistant, helping you price your units to sell. ______________________________
Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
"So often as caregivers, we don't pause to take the win. We're so focused on doing it perfect. We have to let go of perfectionism. There is no perfect, just do the best you can, which is what they're doing."
Debbie Compton is a three-time caregiver for parents with different forms of dementia. She is a Certified Caregiving Consultant, Certified Caregiver Advocate, Educator for the Alzheimer’s Assoc. and author of 9 books. Debbie is the founder of The Purple Vine LLC, whose mission is to empower caregivers with the tools and strategies needed to reduce stress, avoid burnout, and learn to laugh again. Connect with Debbie on LinkedIn Follow on FaceBook Read her blog and join her tribe. Brought to you by Further's Pricing Assistant, helping you price your units to sell. ______________________________
Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
What's the latest thinking on brain health? Can dementia sometimes be prevented? How do nutrition, lifestyle and even lifelong learning factor in? Krystal Culler, DBH, founder of the Virtual Brain Health Center, shares insights you can use for yourself and with your residents! Learn about holistic brain health — and how to make your brain work up a sweat — with host Rachel Hill.
Brought to you by Further's Pricing Assistant, helping you price your units to sell. ______________________________
Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
"Purpose doesn't grow old. It doesn't expire," says Rose Joudi, PhD. She coaches senior living professionals who work with diverse populations. Get her insights into how to support all your residents, no matter their language, culture, or socioeconomic background — and how to encourage their pursuit of purpose. Brought to you by Further's Pricing Assistant, helping you price your units to sell. ______________________________
Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
There's a dementia village-inspired community in Kansas — designed especially for Kansans. Rather than a mini city, like Amsterdam's Hogeweyk, this one is a mini farmstead — complete with a few chickens, goats, and pigs! Host Rachel Hill welcomes Mandy Shoemaker, co-founder of Prairie Elder Care and Connectivities to discuss innovative, simple ways to foster connections with — and between — residents living with dementia. This episode is brought to you by Further. Their Pricing Assistant Dashboard Streamlines Your Competitive Market Analysis Process by Using Proactive Notifications to Identify Key Revenue Opportunities. ______________________________
Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
Joint Commission accreditation for senior living?! It's happening ... more and more, in fact — especially in assisted living and skilled nursing. It's quality control but also a marketing differentiator! Achieve Accreditation (a Foresight partner) helps communities prep. Learn the process, as Kristin Bratcher and Kerri Hackstock join host Rachel Hill on Foresight Radio.
This episode is brought to you by Further.
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Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
How 'bout this: a YouTube series, an improv class, and showcases — all starring your residents! Evan Johnson fosters creativity and unexpectedness through the performing arts as program director at Elder Ashram (Oakland, California) and as founding director of Cosmic Elders Theatre Ensemble (San Francisco). Get artsy ideas and inspiration in this episode of Foresight Radio, with Rachel Hill.
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Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
There's a new staffing agency alternative in town ... and part of it may already be in your community. Accushield (a Foresight partner) and Flex have joined together to launch a mobile-first platform your staff will actually use. It's gig friendly and can get you automatic shift fulfillment. Get the hows and whys how and why in this week's Foresight Radio, hosted by Rachel Hill and featuring Charles Mann, Accushield founder and a former senior living operator, and Curtis Khan, BookJane founder and a former staffing agency founder, who have spent the last year developing a fully integrated mobile-first solution to address staffing shortages.
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Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
"Contemporary marketing is not selling at all." Dean Palombaro, Foundation Health's director of vibes (seriously), uses social media to elevate the perception of senior living, and to recruit staff. And it's working. On TikTok alone (with 4.5M likes), he's done things like convert 15 to 20 people in two months from agency to full-time staff. Host Rachel Hill finds out how.
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Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
Does it feel like your light bulbs are always burning out? It's time to start talking about wellness, it's time to start talking about how we stay energized as leaders. Rachel talks with Kathy Parry about her new book that talks about how leaders in senior living need to address their own wellness and their own "why."
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Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
What's up with WhatsApp's safety? Why might older people be on Instagram and TikTok more than they used to be? ... How many old computers does everybody else have in their closet, and what should we do with them? (Asking for a friend.) Tune in as Rachel Hill talks tech with Burton Kelso, speaker and chief tech expert at Integral. It's the techiest Foresight Radio episode this year (so far)!
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Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
There's a piano singalong, and then there's music therapy. In this episode, Tara Jenkins, of Harmony in Dementia, shares with Foresight's Rachel Hill what the difference is — and how customized music therapy can increase socialization, communication, self-expression, and emotional well-being. It can even improve staff/resident encounters!
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Where to find us:
Website: https://www.seniorlivingforesight.net LinkedIn: https://www.linkedin.com/company/seniorforesight/ Facebook: https://www.facebook.com/SeniorForesight Instagram: https://www.instagram.com/seniorforesight/ Twitter: https://twitter.com/SeniorForesight
Christie Freeze helps families navigate caregiving and senior living — and drop the guilt. And she does it in one 90-minute consultation. Learn about her Roadmap for Eldercare. Plus: the simple, unique way she uses video for leads.
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Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
A five-star hot dog? Yep. That's what Aaron Fish of Trestle Hospitality Concepts says we ought to be providing — five-star service and presentation with every meal, in every venue. But it's not about being fancy. It's about being thoughtful and personal. It's about the experience. Rachel and Aaron chat about menu hacking, being adaptable, and more.
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Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
A five-star hot dog? Yep. That's what Aaron Fish of Trestle Hospitality Concepts says we ought to be providing — five-star service and presentation with every meal, in every venue. But it's not about being fancy. It's about being thoughtful and personal. It's about the experience. Rachel and Aaron chat about menu hacking, being adaptable, and more.
______________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
Dr. DeLon Canterbury is a geriatric pharmacist with a mission to DE-prescribe seniors. He has worked to help seniors (and their families) advocate for themselves when it comes to medications, making sure that all the medications make sense for the individual. He is committed to giving seniors their lives back by REMOVING them from unnecessary medications and giving them a voice in their healthcare.
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Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
One evening, Akshita Iyer's mom left the stove on, igniting a fire. The house didn't burn down, but it was quite the scare. And it started Akshita on a path that would lead her to Shark Tank and an innovation in tech for senior living.
Hear her story and the solution that her company, Amity, offers for one of senior living's worst fears: A resident accidentally burning down the building.
______________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
One evening, Akshita Iyer's mom left the stove on, igniting a fire. The house didn't burn down, but it was quite the scare. And it started Akshita on a path that would lead her to Shark Tank and an innovation in tech for senior living.
Hear her story and the solution that her company, Amity, offers for one of senior living's worst fears: A resident accidentally burning down the building.
______________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
One evening, Akshita Iyer's mom left the stove on, igniting a fire. The house didn't burn down, but it was quite the scare. And it started Akshita on a path that would lead her to Shark Tank and an innovation in tech for senior living.
Hear her story and the solution that her company, Amity, offers for one of senior living's worst fears: A resident accidentally burning down the building.
______________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
Rachel goes solo this week to give some perspective on the outside view of senior living. She'd never worked in senior living when she joined the SLF team but had a personal history with the industry.
She talks about what it was like coming in without a lot of industry experience and connections, how the industry is not what she thought it was, and what her hopes are for the future.
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Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
Rachel goes solo this week to give some perspective on the outside view of senior living. She'd never worked in senior living when she joined the SLF team but had a personal history with the industry.
She talks about what it was like coming in without a lot of industry experience and connections, how the industry is not what she thought it was, and what her hopes are for the future.
______________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
Rachel goes solo this week to give some perspective on the outside view of senior living. She'd never worked in senior living when she joined the SLF team but had a personal history with the industry.
She talks about what it was like coming in without a lot of industry experience and connections, how the industry is not what she thought it was, and what her hopes are for the future.
______________________________
Where to find us:
Website:* https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter:* https://twitter.com/SeniorForesight
Dr. Nakeisha Rodgers trains medical professionals to help their older patients "age like royalty."
In this episode, Rachel talks with Dr. Rodgers — a geriatrician, educator, author, and speaker — about simple ways medical professionals suss out whether an ailment is purely physical or is stemming from depression or another mental illness.
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Where to find us:
Website:*
https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook:
https://www.facebook.com/SeniorForesight
Instagram:
https://www.instagram.com/seniorforesight/
Twitter:*
https://twitter.com/SeniorForesight
This week, on Foresight Radio: Sasha Dawn discovers the power of tech, gaming, and togetherness — and launches live, virtual gameshows for senior living residents across the country.
For 30 minutes we played. And for 30 minutes, all of us forgot where we were and connected. And at the end of the game, we all cried. ... In that moment, Rachel, I thought “This — this is what I'm here for. This is my magic.”
— Sasha Dawn, CEO and founder, Utopia Experiences
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Where to find us:
Website:*
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LinkedIn: https://www.linkedin.com/company/seniorforesight/
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In a room at Wheelock Terrace, a projector hangs from the ceiling. This unassuming box contains a high-tech, award-winning gaming system for people with dementia.
It's called Tovertafel — "magic table" in Dutch. It beams images onto the table or floor, and people interact with them in "purposeful play." The games are designed to use parts of the brain that don't get damaged by Alzheimer's.
Hear from Sjoerd Wennekes and Cindy Wiegand about how it's working in this community.
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Where to find us:
Website:*
https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
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https://www.facebook.com/SeniorForesight
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Twitter:*
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Ever thought about opening an adult daycare? Kris Chana went from running a small assisted living community to launching ActivAge, a now-booming adult day care and in-home care franchise. As the CAREpreneur, he teaches and inspires fellow senior living entrepreneurs through his podcast, YouTube, and more. Here's his story.
Check out ActivAge at ADCPRO.COM
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Where to find us:
Website:*
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LinkedIn: https://www.linkedin.com/company/seniorforesight/
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Twitter:*
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The story: Kisco Senior Living has this pandemic thing down to a [cutting-edge but FDA-approved] science. They’ve got testing most people have never heard of, transparency many communities run in fear of, and “guidance, not dictates” executive directors dream of. Hear how they’re leading-by-example the industry forward.
The guest: Ed Ward, vice president of operations and care services, Kisco Senior Living.
Your host: Rachel Hill, Senior Living Foresight.
“We saw the strain on our front line. … We've really looked at, how do we address [the labor shortage]? … We've introduced a whole set of new HR benefits — associate benefits — that is pretty impressive. Things like sabbaticals for our executive directors and our community management team. After they've worked at Kisco for five years, they can take a month off, and it doesn't impact their vacation balance. They can go and explore and refresh and renew. … I've never been a part of an organization that does that.
— Ed Ward
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Where to find us:
Website:*
https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook:
https://www.facebook.com/SeniorForesight
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Twitter:*
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The story: Rather than pushing marketing messages out, Wendy and her team at Big Buzz draw people in. They figure out exactly how to tell a community’s story, in a way that connects and converts. Here’s how.
The guest: Wendy O'Donovan Phillips, CEO, Big Buzz.
Your host: Rachel Hill, Senior Living Foresight.
“We're so fixated, as an industry, on digital marketing that we get sidelined in thinking that the data that we need to be watching is analytics. Well, analytics tell a reactive story: ‘Here's how your marketing performed.’ In order to get at a proactive story of data, that survey data really helps set the stage for what story you're going to tell and rises communities out of that sea of sameness.”
— Wendy O'Donovan Phillips
This episode is sponsored by Big Buzz, the marketing agency that solves complex problems for people in senior living. In their podcast, Marketing Mysteries Solved, gain tools to uncover the marketing problems killing your organization fastest. Subscribe on your favorite podcast platform.
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Where to find us:
Website:*
https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook:
https://www.facebook.com/SeniorForesight
Instagram:
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Twitter:*
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The story: Using creative, interactive tools, Leslie Fuller helps people understand folks with dementia better. Get insights that could change how you think about your residents — and make every day better for you, them, and your staff.
The guest: Leslie Fuller, Inspired Senior Care
Your host: Rachel Hill, Senior Living Foresight.
“[A colleague] had a staff member come back to her after a training one day, and she said, ‘I can't thank you enough, because I don't feel afraid of my residents anymore.’ That struck me to the core …. Why do staff leave? They leave for a multitude of reasons. But if you are having staff going in, trying to provide support and care and partnership for individuals who have brain change going on, and they don't understand anything about what that brain change really means and how it's going to affect communication and how to maybe help somebody through a difficult time … I might leave too!”
— Leslie Fuller
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Where to find us:
Website:*
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LinkedIn: https://www.linkedin.com/company/seniorforesight/
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The story: They call it an “operator in a box.” This robust software suite, built by operators, for operators, grows with you. Pick and choose what you need, as you need it. Here’s how it came to be … and the cool stuff you can do with it.
The guest: Brad Frasher, executive vice president, Glennis Solutions
Your host: Rachel Hill, Senior Living Foresight.
“What I tell people is, let's solve your most pressing pain point today. Maybe that's with the care system — “I need to digitize my tasks for my caregivers, and I want to use the mobile app.” … Great … we'll get you hooked up with our integrated eMAR as well. Therefore all of your care needs are taken care of. Then we can move on to billing and maybe the CRM. That way, on your technology journey — a six-months, a one-year, a three-year journey — whatever it is, we'll go at your speed to get you on a full platform that's fully integrated and easy to use.”
— Brad Frasher
This episode is sponsored by Glennis Solutions—senior living management simplified. Manage your operations and resident care with one integrated solution. Learn more here.
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Where to find us:
Website:*
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LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook:
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Instagram:
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Twitter:*
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The story: She was trained in neurology. But when her own mother showed signs of dementia, she dismissed them. Now, she’s offering insights into what your residents’ family members are going through — and why denial isn’t always denial.
The guest: Elaine Pereira, speaker, caregiver, and author of I Will Never Forget.
Your host: Rachel Hill, Senior Living Foresight.
“There's a fine line between denial and literally ignorance. And I don't mean ignorance disrespectfully. I felt I was ignorant. People [would] share with me all this stuff, and I [was] like, ‘[She’s] not like that when I'm there.’ And they're rolling their eyes, going, ‘This girl's really out of it. She is in total denial.’ But you can't be in denial if you don't understand what it is that's going on. So you're just bewildered.”
— Elaine Pereira
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Where to find us:
Website:*
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LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook:
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Instagram:
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Twitter:*
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The story: Want fewer UTIs, skin lesions, and staff burnouts? Check your briefs — the ones you’re giving residents, that is. Incontinence doesn’t have to run/ruin lives. Here’s a better way.
The guests:
- Rosemary Laird, MD, geriatrician and founder, Laird Eldercare Group
- Deanna Vigliotta, Seni
Your host: Rachel Hill, Senior Living Foresight.
“If you live in a building that has beautiful chandeliers and a beautiful dining room, but you're scared to go out because … you might soil your clothing … and soil the chair you're sitting on, you're not going to go have the nice meal in the dining room with your friends or take part in any social activities. … [Urinary incontinence is] one of the most common things going on in a senior living community, but it's one of the least common things that's spoken about.”
— Rosemary Laird, MD
This episode is sponsored by Seni, a premium brand of incontinence products. Seni's mission is to improve the quality of life for people living with incontinence, allowing them to enjoy everyday life activities with dignity and confidence. Click here for a free sample.
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Where to find us:
Website:*
https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook:
https://www.facebook.com/SeniorForesight
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Twitter:*
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The story: Judy Cornish wants to change the way we think of dementia: Instead of focusing on the disease, she says, focus on the experience — and watch symptoms like exit seeking and combativeness decline. The guest: Judy Cornish, author and founder, The Dementia & Alzheimer’s Wellbeing Network (DAWN).
Your host: Steve Moran, Senior Living Foresight.
“Wandering, exit-seeking restlessness, sundowning, confabulation, combative behaviors — we think of all of these behaviors as the symptoms of dementia. But if you really think about it, [they] are actually human behaviors. They are not specific to dementia. … And that has nothing to do with age or diagnosis. That's a human being under stress. “
— Judy Cornish
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This episode is sponsored by PocketBook Memory — a move-in incentive that makes your community stand out as the person-centered choice. PocketBook Memory is a portable video player that fosters connection and easy reminiscence therapy. Offer it to your prospects here.
______________________________
Where to find us:
Website:*
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LinkedIn: https://www.linkedin.com/company/seniorforesight/
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The story: Recruiting and retaining people 40 and younger requires new skillsets. Here’s how to get future leaders flocking your way. (And how to make the “participation trophy” mindset work in your favor!) The guest: Cara Silletto, president and chief retention officer, Magnet Culture.
Your host: Rachel Hill, Senior Living Foresight.
For “the older generations — especially Gen X — it was just, ‘Work harder, make more money. Work harder, make more money,’ with a lot of folks. They wanted to get their family to a good, comfortable lifestyle. … Then you had the millennials, who swung the pendulum the other direction and said, ‘Be a starving artist. Do what you love, but who cares about the money?’ … Gen Z is kind of in the middle. … ‘I want to do what I love, but I'm going to make money doing it. … I want to keep job-hopping until I find a place I love to work.’”
— Cara Silletto
__________________________________________
Where to find us:
Website:*
https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook:
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Twitter:*
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Lola Rain talks with Anna Hall of The Purpose Equation and Dr. John Zeisel of the Hearthstone Institute about purpose and life enrichment.
Discover Anna’s definition of purpose and why it is important as we age. Listen to John as he talks about how life enrichment staff, or “engagement professionals” as he calls them, struggle with finding value and leadership support.
Learn how culture change has the potential to improve staff and resident satisfaction. When leadership has the metrics available to measure the impact of purpose, we will see a paradigm shift in our industry.
Both John and Anna are speakers at the upcoming Evolve 2022 virtual conference. The conference is for activities staff, executive directors, and leadership to come together and have a dialog about the evolution of life enrichment and the importance of well-being and engagement.
Special thank you to our Evolve 2022 sponsors:
Total Brain Health
Quiltt
Sirona TV
Pocketbook Memory
Photavia and Care Center Stage
________________________________
Where to find us:
Website:*
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LinkedIn: https://www.linkedin.com/company/seniorforesight/
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**The story: He graduated nursing school at age 21. Five years later, he owns and runs an assisted living home … and has a YouTube channel with 13.4K subscribers. His advice to up-and-comers? Get on with it already!
The guest: Serg Lupescu, owner and manager, Legion Manor (Mesa, Arizona); creator, Legion Assisted Living Academy.
Your host: Rachel Hill, Senior Living Foresight
“I saw a great opportunity [in assisted living], as far as being able to help. My parents are older too. … I already had the health care experience. So I'm like, how can I utilize it? … I think a lot of people overcomplicate when they're looking at doing something. They look too much into it or try to find their reason or their why or passion. I think if you see an opportunity, just go for it, and make the most of it.**
—Serg Lupescu Where to find us:
Website:*
https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook:
https://www.facebook.com/SeniorForesight
Instagram:
https://www.instagram.com/seniorforesight/
Twitter:*
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The story: UpsideHōM is senior living for people who don’t want senior living. Its à la carte model—merging tech with human engagement—enables residents to live their own lives, not everybody else’s.
The guest: Jake Rothstein, founder and CEO, UpsideHōM
Your host: Rachel Hill, Senior Living Foresight
“We have this this propensity to think that an older adult, just because they're older or they might have wrinkles on their face, wants different things out of life [than a younger person]. And I think that's a fallacy. … I see a future where there is a whole host of varieties and options in senior living. … The future includes all of us. That's the best way I can put it.”
—Jake Rothstein
Where to find us:
Website:*
https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook:
https://www.facebook.com/SeniorForesight
Instagram:
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Twitter:*
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The story: She went from management to marketing. And now she loves her job! Here’s how to chase your true passions in senior living — and convince leadership to support you.
The guest: Millicent Moad-Hageman, director of content marketing, Integrated Senior Lifestyles
Your host: Lola Rain, Senior Living Foresight
“Start looking inward and being honest with yourself about what you do in your current role that excites you, that makes you smile. … How much of your time is spent doing something that you love? If it's 80%, that's fantastic. If it's 20%, that's when you start to be honest with yourself — ‘I love the industry that I'm in, but maybe what I'm doing isn't exactly what I am meant to do.’”
—Millicent Moad-Hageman
Connect with us:
Website: https://www.seniorlivingforesight.net
LinkedIn: https://www.linkedin.com/company/seniorforesight/
Facebook: https://www.facebook.com/SeniorForesight
Instagram: https://www.instagram.com/seniorforesight/
Twitter: https://twitter.com/SeniorForesight
The story: Do your residents want quinoa or crawfish? It depends … on more than you might think. Plus: how to start increasing diversity in senior living, how Lemonheads can be a great selling tool, and why you—yes, you—are somebody’s goal!
The guest: Vanessa Lambert, business development executive, Sodexo
Your host: Rachel Hill
“People always, ask me, ‘How do you work in senior living communities? Isn't so sad?’ I'm like, ‘No, do you understand that these people are cool?’ … It's exciting to me. It's not sad at all. It's so great to hear about all of their accomplishments! … More people would be in senior living if we could continue to break down those misconceptions and those walls about why senior living is sad and weird and not the place for a 20-something-year-old or somebody right out of college.”
—Vanessa Lambert
Connect with us:
Website:
https://www.seniorlivingforesight.net
LinkedIn:https://www.linkedin.com/company/seniorforesight/
Facebook:
https://www.facebook.com/SeniorForesight
Instagram:
https://www.instagram.com/seniorforesight/
Twitter:
https://twitter.com/SeniorForesight
The story: What does a VP of innovations do? Shape the community of the future, of course! Learn how one CCRC sold 46 units before breaking ground— plus, why the company launched in-home services and incorporated robots.
The guest: Joe Velderman, vice president of innovations, Cypress Living
Your host: Lola Rain, growth strategist, Senior Living Foresight
“We launched the Oaks marketing campaign in January of 2020, and then six weeks later, COVID-19 hit.” The architects and builder created conceptual drawings and videos. With those new assets and a killer marketing and sales team, “I think we sold all of the villas in about a month.”
—Joe Velderman
Grab some eggnog, and prepare to get heart warmed—with senior living holiday traditions from around the country.
Featuring holiday stories from:
- Kim Utecht Prayfrock, Oak Meadows Senior Living (Oakdale, Minnesota)
- Fara Gold McLaughlin, Senior Living Foresight
- Mary Beth Flynn, Artfully Aging (Glencoe, Missouri)
- Jessica Bourque, Sharon Towers (Charlotte, North Carolina)
- Michael Holtzclaw, Gayco Healthcare (Dublin and Alpharetta, Georgia)
Hosted by Rachel Hill, and featuring the vocal talents of Susan Saldibar and MaryLee Herrmann.
Happy holidays to you and yours.
The story: Here’s a unique, affordable way to help residents show off their life stories and connect with neighbors and staff.
The guest: Bruce Felt, president of PocketBook Memory (a Foresight partner)
Your host: Rachel Hill, creative director of Senior Living Foresight
“It's a great opportunity for residents to get to know each other in a way that has not been done before. … It's going to create topics of conversation. … Even the team members of your community—they get to know their residents a little bit better.”
—Bruce Felt
Pam McDonald has served as the host of Foresight Radio since we began. She has recently stepped back from the role and we wanted to show our appreciation for all that she has done over the past three years. Here's to you, Pam.
Steve Moran interviews Deborah Potter with SageAge Strategies (a Foresight partner). They discuss how the entire approach to marketing senior living is changing, how staffing challenges are affecting marketing strategies, and the importance of cultivating empathy as a skill among senior living staff.
Also, check out SageAge Strategies' LinkedIn page.
The story: This cutting-edge fall-detection and -prevention tech is dignified and respectful . . . and utterly cool.
The guest: Delaine Blazek, chief commercial officer, Dele Health Tech (a Foresight partner)
Your host: Steve Moran, publisher, Senior Living Foresight
“We want to help people protect their privacy. We want to help them age with dignity. And part of that is a philosophy of not being on a live video stream. There's nothing more scary for some of these people than to be recorded, to be watched, to be monitored—unless you're going to be a reality TV star.”
—Delaine Blazek
Learn about the latest in fall detection!
This episode of Foresight Radio is sponsored by Dele Health Tech.
Sales expert and chief marketing officer for Vitality Living Julie Podewitz reveals some of her secrets for senior living occupancy success in her book, Solving the Occupancy Puzzle: A Senior Living Regional Director Sales Playbook. Interviewed by Lola Rain, Foresight Radio host, Julie notes that her book includes a list of 19 “if-then” solutions for solving specific occupancy challenges. Listen to the full episode here; learn more about the book here.
Foresight Founder Steve Moran hears from Aging Choices’ CEO Terri Sullivan how their simple website tool allows sales and marketing teams to personalize prospect communication from the very first contact. Stellar Senior Living’s Marketing Manager Chelsie Ring describes the results they are getting IRL. Listen to our new Foresight Radio episode today.
EVP Bob Burg describes for Foresight Radio Host Pam McDonald the role Moves for Seniors, a logistics and transport company, can play when emergency evacuation is needed by senior living communities. Learn more by listening to the episode today and visit their website for more information
Your community’s rehab and wellness programs can give you a competitive edge. Cathy Berry and Hal Price tell Foresight Radio Host Pam McDonald how via done-for-you marketing by Healthcraft Creative Solutions. They also discuss their in-depth analytics to pinpoint post-acute healthcare target customers in local marketplaces. Learn more, listen today.
In our newest episode, Foresight Publisher Steve Moran describes podcast to Foresight Radio host Pam McDonald the tremendous value he gains from attending professional conferences. “First,” he says is, “connecting with old friends” and making new ones. Additionally, he delights in the opportunity to learn new things. And he notes: “Frankly, it's a time to have a lot of fun.” Learn Steve’s conference-going tips, listen to the episode today.
As Kisco Senior Living’s first Environmental Health and Safety Director Mizuki Sato-Berkeland helps ensure its communities are "the best places for their residents to live and associates to work.” She tells Foresight Radio Host Pam McDonald that the crux of her job is improving health and safety processes, staying on top of compliance and regulatory items, and educating and training staff around things that allow everybody to stay safe. Listen to the episode today.
National Assisted Living Week — Sep.12 - 18 — is a perfect opportunity to build relationships with your local elected officials. Foresight Radio Host Pam McDonald interviews Helen Crunk with the National Center for Assisted Living about this year’s theme and ideas for activities. She also talks with Sally Michael, Director of the California Assisted Living Association, on why these relationships can be so valuable to individual communities and to the senior living industry. Check out nalw.org for products and additional ideas!
Dan Gemp, president and CEO of Dreamscape Marketing shares with Senior Living Foresight’s Leigh Ann Hubbard tips about marketing in the digital space, including basics for SEO and Facebook ads. His firm promotes ethical marketing in which you "invite people into conversations, demonstrate your value proposition, and let them make up their own minds.” Listen today, visit DreamscapeMarketing.com and request a no-obligation free assessment of your website.
Through her company, Drive, Denise Boudreau-Scott assists long-term care communities to establish company cultures that attract and retain staff. Denise tells Foresight Radio Producer Pam McDonald that the onboarding process can set the stage. “Be intentional,” she recommends. “What really counts is the feeling the new hire gets with each interaction. Make sure the feeling that’s coming across is the feeling you want it to be?” Listen today. Click here to request your copy of 65 Ways for Attracting, Onboarding & Keeping the Best.
Through her company Savvy Seniors, Abbie Richie offers tech support and training programs on computers, Smartphones, tablets, and other devices to senior living residents. Abbie says, "Senior Savvy comes in to relieve the tech stress so seniors can thrive in today's world. We get a lot of calls for help from adult children, too.” Find out about the program Senior Savvy offers senior communities. Listen to the episode today.
Chip Conley, founder of the Modern Elder Academy (MEA) unveils for Steve Moran, Senior Living Foresight Publisher, the next iteration of senior living -- regenerative communities. These communities, Chip explains, are designed so residents can contribute to regenerating 1) the soil, 2) their soul, 3) the community, and 4) the locale. Learn all the details. Listen today.
Senior Living Foresight’s Chief Strategist Lola Rain and Foresight Radio Producer Pam McDonald talk sales and marketing. Lola points out that there may be a disconnect if the salespeople and the marketers don’t understand what each other’s jobs really are. Learn more about the mindset and skills needed for building a collaborative team that gets move-ins.
Comedian Dani Modisett’s mother fell into a deep depression following her move into a memory care community and Dani couldn’t snap her out of it. But, Dani said, “I really love to take difficult subject matter and get people to laugh. It opens up a conversation.” That idea led Dani to found Laughter on Call in her mother’s honor to offer comedy-based dementia caregiver training and lots of programs for seniors. Listen today to Dani’s story and visit her website at LaughterOnCall.com.
Developer-owner Paul Griffin of Griffin Senior Living along with Michael Ferguson, founding partner of Theater DNA, are reinventing community interiors to pump up the energy and vibrancy. They want to surprise and delight residents through the magic of the theater to transform static interiors by bringing the outside world in. Listen today to discover how they’re reimagining life in senior communities.
College senior and Foresight intern Emma Meads tells Pam McDonald, Foresight Radio Producer, she is sold on the industry and hopes to make it her career. She says, "I found a part-time job during college as a server in a senior living community and I fell in love with it. I think it was the people I worked with, their compassion and patience. Your coworkers are in the industry for the same reason — we just have a passion and a love for it.” Discover what excites Emma about senior living and what she already thinks could be improved. Listen today.
On Foresight Radio, Jack Sterne, principal with Lumenant, discusses how building environments can affect residents’ health. He tells Steve Moran, founder and publisher of Senior Living Foresight, “The interesting thing about healthy buildings is so much of it is actually invisible.” Listen today to learn what you can do to improve the health of your buildings and your residents
A flexible working schedule is the #1 desire of healthcare clinicians, says Rob Crowe, Founder and CEO of Matchwell. In an interview with Foresight Radio Producer Pam McDonald, Rob details how Matchwell connects a growing number of flex job seekers with companies that have gig work available. "It’s direct and transparent," he explains. “And, at the end of the day, this is about revolutionizing an industry and doing it together." Listen to the podcast today Discover more about Matchwell at www.WeMatchwell.com.
[Recorded a few days prior to the inauguration.]
What should the senior living industry expect from the Biden Administration and the new 117th Congress? Listen as Argentum Public Affairs SVP Maggie Elehwany gives Foresight Radio Producer Pam McDonald the lowdown.Listen to the episode here; join “Argentum Advocates” at its website.
Foresight Radio Producer Pam McDonald talks about tiny houses with Andrew Constantino, assistant program manager for the Low-Income Housing Institute (LIHI) in Seattle. Andrew describes the tiny house movement as a loose coalition of people who are interested in a more simplistic lifestyle. Listen to the episode today. Click to earn more about LIHI.
Foresight Radio Producer Pam McDonald elicits a number of marketing tips from Wendy O’Donovan Phillips, CEO of Big Buzz, Inc., that communities can use to kick-start the new year. Wendy’s firm has helped clients get big results for over 13 years. She also offers a free copy of her book, Flourish, that’s packed with winning strategies to achieve ultimate marketing results. Simply text the word SENIOR to 31996 for a free digital copy. Listen to the episode today; and learn more about Big Buzz on their website.
Teddy Helfrich, Sales VP for Welcome Home, introduces their purpose-build for senior living CRM to Pam McDonald, Foresight Radio’s Producer. Teddy says, “First and foremost, we wanted Welcome Home to be super easy to use and be happy with; even dare I say, love it. Executives get all this great reporting, great insight for business decisions. That's kind of the secret sauce.” Listen to the episode where Teddy details the numerous benefits to be gained from a CRM your staff loves; and visit their website.
Please let me know if there’s any more you need.
Cheryl Wilson, CEO of St. Paul’s Senior Services, provides details about PACE to Foresight Publisher Steve Moran, explaining how this all-inclusive care program allows frail, low-income elders to remain in their homes.
When you're faced with a crisis or a major challenge, you have a team and everyone on that team can contribute. The leader does not have to do it all themselves,” says Bill Pickhardt, COO of John Knox Village in Pompano, Florida. He shares this and other “learning nuggets” in an interview with Foresight Radio Producer Pam McDonald about the community’s experience with the outbreak of the COVID-19 pandemic. Listen to the interview here. Learn more about John Knox Village here
Our own Senior Living Foresight Publisher Steve Moran discusses his first book, Lead Don’t Manage, with Podcast Producer Pam McDonald. He provides practical leadership advice and says, “Life is just better for everybody when the people who are part of an organization love what they do. Good leaders wake up every day and say, ‘How can I make the best possible day for the team I’m leading?’ Then, it’s hard to go wrong.” Learn more by listening to the episode HERE.
Kathy Parry, a productivity expert, gives Podcast Producer Pam McDonald tips that senior living leaders can use to improve their own and their team’s resilience. Her framework for reducing stress helps lift the fog of “pandemic brain”. Download Kathy’s Resilience Tool Kit here, learn more about Kathy at her website; and listen today to the podcast.
Brian McWade, Connected Living’s CTO explains to Pam McDonald, Senior Living Foresight’s Podcast Producer how their enterprise engagement platform solves 3 of today’s critical senior living problems: lonely residents, worried families, and overwhelmed staff. With its 9 core solutions and 50+ featured programs, which can be purchased as needed, it is a one-stop tech shop. Learn more by listening to the episode HERE; visit Connected Living’s website HERE
Believing the pandemic gives senior living a do-over, thought leaders offer guidance for version2.0 in a White Paper titled Creating A Path Towards the ‘Next Normal’ in Senior Living. Senior Living FORESIGHT’s podcast producer Pam McDonald interviews Colin Milner, the founder and CEO of the International Council on Active Aging (ICAA), who organized the collaborative effort.
Having to sell a cherished home is a common objection to taking up residence in senior living. Jon Schwartz, founder of Partner in Aging, details how Pacific Regent’s condo model eliminates that as a deal-breaker. Listen as Podcast Producer Pam McDonald interviews Jon. Learn more about the community website here and about Partner in Aging here.
Senior Living FORESIGHT team member, Fara Gold McLaughlin, interviews Angela Burton about the Feet to the Fire Writers Workshop Angela created for residents of senior living communities. “You don't have to be a writer to participate,” she explains. “This is not a judged program. It's not a critique program. We're going to give you lots of permission and encouragement to write.” Learn more about the program at FeettotheFireWriters.com. Listen to the interview here.
Gain Deeper Understanding of Senior Living Technology at FORESIGHT’S Virtual Tech Summit, August 11, 12, and 13
Senior Living FORESIGHT is offering a 3-day virtual technology summit – August 11, 12, and 13 – so industry leaders can explore adapted or purpose-build tech for the industry, as well as gain answers to their essential questions. FORESIGHT’s Podcast Producer Pam McDonald and Summit Producer Lola Rain introduce the event’s topics and presenters. Pam also interviews Sarah Thomas, strategic advisor with Akara Robotics, who describes the current landscape of robotics in senior living, and Andrew Smith who details the process Human Good used to implement labor management technology into its 21 life plan communities and nearly 100 affordable housing properties Register for the Summit here. Listen to the episode here.
Progress is being made onEmpower, Senior Living FORESIGHT’s initiative to enrich the professional lives of women in the industry. That’s what Mary Ann Donaghy, researcher/consultant and Empower board member relates to podcast cohost Pam McDonald in this episode’s interview. Comments and questions can addressed to her at MADonaghy1020@gmail.com.
An objection sometimes heard from senior living prospects is: “I don’t want to live with just old people.” Ollie, a property developer and management startup based in New York City, is overcoming this complaint with co-living apartment buildings that are amenity- and service-rich, furnished, fully stocked, and staffed. Learn more from Ms. Ryan Murphy, associate director of marketing and communications, who detailed this “convenience living” option in an interview with Steve Moran, Senior Living FORESIGHT founder and podcast cohost.
While crises bring challenges, they also can uncover opportunities. In this episode, we’ll hear how the pandemic spurred innovation at two senior living companies. Heritage Communities’ Lacy Jungman describes the deepened commitment among residents, families, and staff to safeguard each other’s well being. And, Kisco Senior Living ’s Randall Lonoza details their innovation to handle increased waste resulting from 100% resident room-delivered meals 3 times a day. Listen to the episode here .
Massage, Reassuring Touch; It’s Everything Cory Scurlock, Founder of The Massage Inc., a program that brings affordable, geriatric massage to senior living, describes the value of touch and the many benefits of the therapeutic practice of massage to Pam McDonald, Podcast Producer and Co-Host. Cory also provides instructions for several self-massage exercises. To learn more about Massage Inc, visit its website. Listen to the interview here.
Pandemic Tales from the Frontlines Times of crisis bring challenges to overcome as well as chances to demonstrate one’s very best. Lori Alford, CEO and a founder of Avanti Senior Living, tells Steve Moran, Senior Living Foresight’s Publisher, stories that demonstrate both. You can listen to the episode starting today at www.seniorlivingforesight.net/podcasts, and learn more about Avanti here.
The “Drama-Free Guy” Offers Help for Leading Your Teams Through Change The novel Coronavirus has the staff of senior living communities facing unimagined challenges, procedures, and reactions. Dennis McIntee, a nationally known leadership expert, offers a variety of mindsets and approaches that leaders can use to guide their team members through this tsunami of change. To learn more about Dennis, who’s often called the "drama-free guy,” visit his website at Leadership Development Group.
What if today’s workforce demands likeable bosses? Do you know your likeability score? Those are questions Steve Moran explores in his interview with Charn McAllister, Assistant Professor of Management and Organizational Development for Northeastern University’s School of Business. The research indicates that leader likability matters a lot – and can affect staffs’ job performance, turnover rates, and the company’s success.
Chicago needs libraries, Chicago needs affordable senior housing -- why not co-locate them? That idea is bringing housing plus community to Chicago’s low-income seniors. Details are revealed in interviews by Podcast Producer Pam McDonald with David Block, Director of Development and a Principal in Evergreen Real Estate Group, (www.evergreenreg.com) and Ann McKenzie, Chief Development Officer for the Chicago Housing Authority (www.thecha.org). Listen at www.seniorlivingforesight/podcasts.
Cole Lindbergh had to hire 120 seasonal workers every year and was only able to accomplish this because he consistently got back of 80% of his team. Find out his secrets for staff retention and training in this podcast episode with Senior Living Foresight Publisher Steve Moran.
Last year Senior Living Foresight (SLF) launched its Empower initiative to enrich the professional lives of women in our industry. Publisher Steve Moran describes how listeners and readers can participate, while Advisory Board Member Mary Ann Donaghy details the ambitious action plan for 2020 and beyond.
If I’ve forgotten anything or this doesn’t make sense please give me a call.
Consumers Want Wellness-Based Communities with Care, Not Care-based Communities with Wellness. Are You Making the Shift?
How you perceive the aging process impacts your health, quality of life, and probably how long you live. Thinking negatively about aging can steal as much as 7.6 years from your life. Colin Milner founded the International Council on Active Aging (ICAA) nearly 2 decades ago to change the way we age, challenge our stereotypes about aging, and improve the quality of life for seniors. Discover the ways ICAA benefits senior living communities and society at large when older adults engage meaningfully in all aspect of life. Visit icaa.cc to learn more.
Building new, expanding, or remodeling senior living communities is extraordinarily expensive and fraught with lurking pitfalls. Missteps here can cost you millions or end the project before it begins. Jamie Timoteo, senior vice president of Plante Moran, a development advisory firm, warns against 7 of these potential oversights. Find more information at
When the room is full of top chefs, who could resist a culinary showdown? How about 3, including a mixology contest? No one – that’s what Harris Ader is willing to bet. He’s the founder of the Senior Dining Association, a professional development group that went from 0 to 420 members in just under 2 years. Listen to our podcast interview and discover the benefits this organization is bringing to dining/hospitality staff and our industry.
Senior Director Susan Ryan details The Green House Project’s ambitious 2.0 Initiative to return control, dignity, and a sense of well being to nursing home residents, families, and staff while maintaining high-quality and personalized care. She also describes their proven financially viable and sustainable small homes concept that is deinstitutionalizing and destigmatizing skilled nursing facilities.
At nonprofit, Quaker-based Kendal communities (www.kendal.org), residents are extensively involved in operations and programming. As a reflection of Quaker values, residents are encouraged to design their own lifestyle, share a sense of community, and collaborate respecting one another as equals. Our guest, Larry Elveru, director of communications and public relations, points out that residents have a seat on the community boards of directors, develop and lead activities programming, and create ties with nearby colleges and universities. Listen as Larry describes just a few of their resident-initiated endeavors.
Seniors and their families searching the internet for support and guidance about assisted living communities are likely to find search results from a partnership between U. S. News and World Report and Caring.com. The two entities have compiled a digital directory of community-specific data as well as reviews for nearly 9,000 assisted living communities nationwide. US News Reporter Ruben Castaneda shares some insights about the transition from home to senior living. And Ben Jackowitz describes partnership and assets shared by the two companies, including thousands of authentic consumers reviews drawn from Caring.com, a Senior Living Foresight partner and comprehensive resource for individuals looking for senior living and for providers looking to fill their communities. Additionally, for tips on decorating assisted living space in ways that can ease a transition, check out Ruben’s article here: https://health.usnews.com/best-assisted-living/slideshows/decorating-tips-for-assisted-living.
Imagine if your marketing and sales team knew where each prospect was in their decision-making journey. Imagine if your team could consistently follow up with relevant, personalized, next-step messaging. Well, thanks to innovative technology your hopeful vision can be reality now — automatically! Listen in as Lynn Madderra, VP of Ops for Continuum CRM, (a Senior Living Foresight partner), describes how you can integrate your prospect database with your marketing messaging to automatically move potential residents forward. As Lynn points out, with systems that “talk” to each other, you’ll be better able to deliver personalized, helpful messages at the right time.
With 25 years’ experience in senior living under his belt, operations expert and consultant Andrew Badoud believes it’s time to get back to basics -- building better relationships. He says if you do the right thing, build trust and relationships with your customer and their families, and keep staff engaged that great things can happen. Listen in for a lot more takeaways when Podcast Producer and Co-Host Pam McDonald interviews her friend and former colleague. For more information about new development acquisitions, turnaround management, sales and marketing, or operations assessments, contact Andrew at apbadoud@gmail.com.
Rosemary Ramsey took her senior living background in a surprising direction, when she founded The Victory Lap, an intergenerational program that benefits both senior living communities and youth about to age out of foster care. She has piloted a program in Nashville, Tennessee, that gives 18- to 21-year-old foster youth a chance to avoid the worst challenges of leaving the foster care system -- homelessness, unemployment, and a lack of connection to caring adults. Listen to Steve Moran’s interview with her here.
The “Comm-University” at Pacifica Senior Living in Healdsburg, California, is a program that exemplifies competitive differentiation at its best. It enables the community to forego conventional marketing yet sustain 100% occupancy with a waiting list. But even more than that, it enhances residents’ sense of purpose and joy, connects children in meaningful ways with elders, solidifies relationships with residents’ families, and is a source of pride for management and staff. Listen as program coordinators Tony Fisher and Julia Agee detail how it’s done.
Given that so many seniors can’t afford the average $2,000 to $5,000 per month cost of traditional senior living, Senior Housing Forum -- The Podcast seeks to feature as many successful models as we find. In this episode, Garden Spot Communities’ CEO Steve Lindsey describes how they put together their affordable senior co-living home in New Holland, Pennsylvania. Visit https://www.gardenspotvillage.org/ for more information.
Listen in and discover how Songs by Heart — a twist on sing-along programs — enhances resident engagement and quality of life. Podcast Producer and Co-Host Pam McDonald interviews Jenny Cook, a board-certified music therapist with the Songs by Heart Foundation, to learn how the program works and benefits residents as well as their families. Pam then interviews Annette DeCamp, Program Manager for The Kenwood by Senior Star in Cincinnati, Ohio, where Song by Heart is a big part of the activities they offer. Annette describes why she’s such a huge fan of Songs by Heart.
More information about Songs by Heart can be found at http://www.songsbyheart.org, and about The Kenwood at https://www.seniorstar.com/kenwood.
The gauntlet has been thrown down: senior living operators have been challenged to maximize their residents’ opportunities for joy -- especially given its immense value and benefits. In this episode, SHF Publisher Steve Moran interviews Ingrid Fetell Lee, researcher, designer, and author of JOYFUL: The Surprising Power of Ordinary Things to Create Extraordinary Happiness. Listen in and discover what joy contributes to individual happiness as well as how to create it, especially through environmental surroundings. You can read more from Ingrid Lee on her website AestheticsofJoy.com.
Tom Sanders is a professional photographer and filmmaker with over 15 years' experience who focuses on capturing portraits of elder -- grabbing our attention and suggesting a wealth of experience in their eyes. Tom has two coffee table, photo-essay books published, one spotlighting World War II veterans, the other, Vietnam Veterans. Here he shares some tips for getting the best photos of your residents. You can see his work at www.tomsandersphotos.com.
In Part 2 of this episode, we continue our conversation about accountability with culture guru Denise Boudreau-Scott, found and president of Drive. Here she relates a personal story that exemplified how a positive company culture works. And, she describes her secret dream for senior living's future in which it embodies its values. For more information, contact Denise at denise@cultureoutcomes.com.
In Part 1 of this episode Podcast Cohost Pam McDonald and Denise Boudreau-Scott discuss accountability - why it matters in senior living, what it looks like, and how to achieve it by creating positive company culture. Denise is founder and president of Drive, a consulting and coaching firm that assist senior living and healthcare organizations to create favorable business outcomes through powerful culture. For more information, contact Denise at denise@cultureoutcomes.com.
Dementia care expert Nancy Schier-Anzelmo reveals a “recipe” for providing exceptional care to those in senior living with Alzheimer’s or other dementia. Nancy is a gerontologist, college instructor, highly sought speaker, and principal in the consulting firm, Alzheimer’s Care Associates, LLC. Contact her at nsa@alzcareassociates.com
In this episode, we continue our interview with senior living sales superstar Paul Peck, who shares his best recommendations for improving occupancy. Here he details the how-to for calculating the numbers needed to reach sales goals, as well as spotlights the metrics to track to keep the sales team focused and motivated.
In this interview, presented in 2 parts, sales leader Paul Peck details his method for getting to 90% occupancy and beyond. A regional sales director with Pacifica Senior Living and over 15 years’ experience, Paul has guided numerous communities to achieving and sustaining 100% occupancy. In Part 1, he shares his secret sauce – empowering the Executive Director to head the sales team.
Episode 3: More often these days we hear that ours is an industry ripe for disruption. This episode presents two interviews we hope inform your thinking about changes you may want to make in what you offer to attract and serve Boomers and succeeding generations. For more information about our speakers, visit https://chipconley.com/modern-elder-academy and https://alzcareassociates.com.
Episode 2: Get lots of info and some practical tips for using social media for marketing your community from Tech Writer Susan Saldibar in our "Best Practices for Best Results" segment. Check out her Facebook page, Susan Saldibar Marketing Services. Free up more of your time by detoxing from your Smartphone; learn how in "Hacks for EDs". Ready to pull the trigger on your own mentorship program to take your burgeoning leaders to new levels. Steve Moran explains how in "To the C-Suite". And, our sponsor TouchTown (www.TouchTown.com) introduces its new virtual tour feature.
Episode 1:"Best Practices for Best Results" features Wendy D'Alessandro who discusses making the most of PR in senior living. She’s a writer and thought leader on the Senior Housing Forum team with over 18 years’ experience. www.lynnpr.com
"Hacks for EDs" warns against focusing on busyness at the expense of results.
And, in “A Deeper Dive”, we take another look at a story posted on the Forum in May 2018. Cassie McDonagh, Regional Life Enrichment Director with StoryPoint/Independence Villages in Michigan, details results of their “Cookie Madness” contest, a highly successful resident activity that spread awareness and goodwill.
Senior Housing Forum - The Podcast is sponsored TouchTown (https://www1.touchtown.us/)
Senior Housing Forum, the industry blog you read daily, is proud to announce our podcast will debut on Wednesday, January 16. Our podcast will be co-hosted by Steve Moran and Pam McDonald.