The Patient First Podcast with Dr. Bryan Laskin: Recent Episodes
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Quality of care matters. But convenience and comfort are what will bring patients to your office. Learn to thrive as a modern dental practice by embracing technology and putting patients first. Learn with Dr. Bryan Laskin, of The Patient First Podcast, how you can drive unbelievable growth in your practice.
The gap between thriving dental practices and those struggling to grow continues to widen. In this episode, Dr. Bryan Laskin and Intiveo CEO Josh DeVries unpack where dentistry is headed, the biggest opportunities for practices today, and why patient experience will become one of the most important competitive advantages in the years ahead.
Patients aren't waiting for another dentist to get a second opinion anymore. They're asking AI. In this episode, Dr. Bryan Laskin explains why the biggest AI shift in dentistry isn't happening inside the practice, it's happening after patients leave. Learn how patient uncertainty, missing context, and inconsistent follow-up are creating a new form of patient leakage and what dental leaders can do to stay ahead.
In this episode, Dr. Bryan Laskin exposes one of the biggest blind spots in dentistry: the lack of care traceability. While practices can prove every dollar collected, most cannot prove what happened after a diagnosis was made. For dental leaders, DSOs, and practice owners, this creates a costly visibility gap that impacts patient outcomes, treatment acceptance, referrals, and revenue. Discover why care traceability is the missing link between diagnosis, treatment completion, patient trust, and revenue. #Dentist #DentalLeader #DSO #PracticeGrowth
In this episode of The Dr. Bryan Laskin Podcast, Dr. Bryan Laskin sits down with dental tech expert Dave Pryor to discuss the future of dentistry, AI, DSOs, patient experience, and why clinicians must take back care.
From AI receptionists to treatment acceptance, this conversation dives into what's helping practices grow and what's quietly damaging the patient experience.
Check out CairDemo.com.
What if the reason your practice is not scaling has nothing to do with systems, marketing, or hiring?
In this episode, Dr. Bryan Laskin explains why so many DSOs and growing practices struggle to scale despite strong leadership, capital, and systems. The real issue is variability in patient experience and a lack of clarity, connection, and confidence.
If you are a dental leader, DSO executive, or practice owner looking to scale effectively, this episode will challenge how you think about growth and refocus you on what actually drives results.
Somewhere along the way, healthcare stopped being designed around patients and started being designed around systems.
Patients feel it. Clinicians feel it. And deep down, we all know something isn't working.
In this episode, Dr. Bryan Laskin breaks down what happened and how we Take Back Care by restoring clarity, connection, and confidence. If you're a dentist, healthcare leader, or team member, this episode will challenge how your systems are built and shed light on how they should be.
Read Dr. Laskin's latest book, "Unfair Care: Get the Care You Deserve in a System Designed to Fail You" here: https://UnfairCare.com.
The real decision isn't made in the chair, it happens after the patient leaves.
In this episode, Dr. Bryan Laskin breaks down one of the most overlooked growth levers in dentistry: the post-visit window. While most practices focus on chair time and production, the real decision-making happens later at home, where clarity fades, doubt grows, and treatment acceptance is won or lost.
Dr. Laskin explores the three forces working against every case after a patient leaves and why failing to manage them leads to lost revenue, inconsistent performance, and lower value.
Dentistry is entering a new reality for DSOs and group practices. Growth alone isn't the strategy anymore. Leaders today have to manage enterprise risk, operational consistency, and long-term valuation.
Dr. Bryan Laskin shares a powerful leadership framework from his mentor Dan Sullivan called DOS: Dangers, Opportunities, and Strengths. Using this lens, he walks through the three biggest dangers facing dental organizations today, the three opportunities that can unlock predictable growth, and the three strengths dentistry already has built into its model.
This episode of "The Bryan Laskin Podcast" challenges leaders to rethink how they operate at scale. Because when organizations operationalize connection, clarity, and confidence across every location, they create the one thing investors, teams, and patients all value most: predictability.
Here's the truth: most organizations are addressing case acceptance the wrong way.
In this episode of "The Bryan Laskin Podcast", we unpack why clarity, not persuasion, is the real driver of treatment acceptance and how variability across providers, teams, and locations creates massive invisible revenue leaks across dental organizations. Whether you run a single practice or a multi-location DSO, the organizations that win this decade will be the ones that systematize clarity, confidence, and patient connection.
I'm Dr. Bryan Laskin. I work on the infrastructure side of healthcare, building the systems that allow care to scale with connection, clarity, and confidence.
"Dentists have made a trade-off—not because they don't care, but because the system forces us to choose between depth of conversation and moving on to the next thing. Over time, that creates a quiet fracture."
In the last episode of "The Bryan Laskin Podcast," we considered how convenience now takes priority over consent. In this episode, we'll discuss how explanation has shifted from being an integral part of care to being viewed as a point of friction.
I'm Dr. Bryan Laskin. I work on the infrastructure side of healthcare, building the systems that allow care to scale with connection, clarity, and confidence.
Join me next week to find out what happens when documentation replaces conversation.
Spreadsheets can lie. Patients can't feel technical or clinical excellence. Healthcare is not complicated.
These are just a few of the truth bombshells I unpack in this episode of The Bryan Laskin Podcast. Whether you're a patient yourself or someone who provides care, this episode is going to be an eye-opener regarding what you thought you knew about healthcare and dentistry.
I'm Bryan Laskin—dentist, author, innovator, entrepreneur, and engineer of systems that protect the way we make patients feel cared for.
Read my latest book Unfair Care—Get the Care You Deserve in a System Designed to Fail You: UnfairCare.com
Read my first book: The Patient First Manifesto
If you've been following me until now, you know that I've advocated for putting the patient first for a long time. However, I've only recently uncovered the salient reason healthcare and dentistry have drifted so far from their raison d'être, and I'm now on a mission to expose not only how this happened but also how care providers can leverage the true essence of care to their own—as well as their patients'—advantage.
In this introductory episode of The Bryan Laskin Podcast, I elaborate further on my new mission to demonstrate how caring more is what ultimately helps providers make more.
I'm Bryan Laskin—dentist with decades of clinical experience, author, innovator, entrepreneur, and pioneer in the medical-dental interoperability space.
Read my latest book, Unfair Care—Get the Care You Deserve in a System Designed to Fail You here: UnfairCare.com
Dentists could soon have access to a tool that supplies them with the objective evidence they need to help patients grasp the urgency of recommended treatment.
Dr. Robert Kane, DC, DABCT and CEO of Kane Thermal Imaging, joins me on The Patient First Podcast to explain how thermography could forever change the way we communicate with dental patients.
Watch this episode to explore some of the surprising oral-systemic connections that thermal imaging reveals and their implications for oral health.
I'm Dr. Bryan Laskin—dentist, author, entrepreneur and engineer and advocate of solutions that improve the business of oral care for patients and providers alike.
Learn more about thermography: Kanethermalimaging.com
Read my new book: UnfairCare.com
Co-CEO of Finance Rx® Nancy Kay Coy and I are both enthusiastic entrepreneurs addressing similar problems in the dental industry, but from different angles. I had such a great time interviewing Nancy in this episode of The Patient First Podcast on how her team is helping to bridge gaps between lenders and practices and between providers and patients. As you'll see in this interview, Nancy and I agree on something huge: empowered teams lead to empowered patients, which lead to empowered practices. The end goal of our respective endeavors? Helping practices thrive and profit by leveraging the patient experience. I'm Dr. Bryan Laskin—dentist, author, advocate of patient empowerment through data accessibility, and engineer of solutions that help providers unlock profitability through patient empowerment. Learn more: FinRxStudio.com Experience Cair™, the app that boosts transparency, improves convenience, deepens trust and increases treatment plan acceptance: Cair.net
In this episode of The Patient First Podcast, a neuroscientist and a dentist come together to talk about mushroom superfoods and nutritional counseling.
Sean Lacoursiere, PhD is the Chief Innovation Officer of Maia Farms and a neuroscientist on a mission to change our relationship with nutrition for the better. He joined me on my podcast to explain what they're accomplishing at Maia Farms and to talk about how dental practices can benefit from taking a more proactive approach to nutritional counseling for their patients.
I'm Dr. Bryan Laskin—dentist, author, entrepreneur and engineer of solutions that connect oral healthcare providers to the resources and information they need to provide truly holistic care.
Explore new frontiers in nutrition and wellness: MaiaFarms.com
Don't forget to order your copy of Unfair Care!
Follow Sean on LinkedIn.
This podcast episode could be your key to breaking free from the hamster wheel and making the next several decades of your life the best ones yet.
In this episode of The Patient First Podcast, I interview Kathleen A. Adams, CFP® CPWA®, Co-founder of Second 50 Financial, to learn how she helps dental professionals build a life beyond the practice.
Specifically, she helps professionals over the age of 50 to understand and leverage areas like artificial intelligence, longevity science and smart wealth strategies to realize the life of their dreams.
Understanding how these elements can shape your future is essential to maximizing this next chapter of your life.
I’m Dr. Bryan Laskin—a dentist, author and entrepreneur who wants to see more fellow dental professionals do more than simply save for retirement. I want to see dentists thrive personally as well as professionally at every stage in their lives.
Connect with Kathleen on LinkedIn: @Kathleen Adams Follow the Second 50 Movement on LinkedIn: @Second 50 Learn how to get involved: Second50Movement.org
With health insurance costs spiraling out of control, employers can feel powerless to help their employees get the coverage they need. The situation becomes all the more tragically ironic for companies in the oral healthcare space. If you are a group or DSO with more than 50 employees depending on you to provide them with healthcare coverage options that meet their needs without breaking the bank, then this episode is for you. In Episode 181 of The Patient First Podcast, I interview Mark Gaunya, GBA, LIA to learn how his company Captivated Health® is helping oral healthcare providers leverage their individual and collective experience to build a better healthcare future for their people. This fresh and daring approach could be the only solution for success in a system designed for failure. If you want to learn more after watching or listening to this interview, join Mark again on Friday, September 19 for a webinar that takes a deeper dive into this unique strategy. I’m Dr. Bryan Laskin—a dentist, author, entrepreneur, data portability-enthusiast and patient advocate who wants more group practice owners to know how taking certain calculated risks can make health insurance better for all involved. Check out the recording from Captivated Health’s Webinar on September 19, 2025: Watch Here. Get in touch with Mark Gunya: captivatedhealth.com borislow.com mark(at)borislow(dot)com Order your copy of my latest book: UnfairCare.com
In this episode of The Patient First Podcast, Founder of Dua Good Job Parul Dua Makkar, BSc, DDS, FACd joins me to share her story and discuss how dentists can prioritize patient wellness to the financial benefit of their practices.
Oral cancer screenings—and the difficult conversations that accompany them—are a vital yet easily overlooked part of dentistry. Dr. Makkar has drawn on painful personal loss to develop the educational resources dental practices need to train their teams to render the holistic care patients need.
I’m Dr. Bryan Laskin—author, dentist, entrepreneur, advocate for patient autonomy and engineer of solutions that blend patient wellness with practice wellness.
Explore Dr. Parul Dua Makkar’s oral cancer courses: DuaGoodJob.com Follow Dr. Makkar on Instagram: @DuaGoodJob
There’s probably no better team member to take the lead in empowering patients with knowledge about the oral-systemic link than dental hygienists, and there’s probably no better team to help hygienists do that than L’Diamante Coaching. In this episode of The Patient First Podcast, I sit down with LD Coaching Co-Founders Danielle Avila, BSDH, RDH and Laura Bettencourt, BSDH, RDH to learn more about how these mindset hygiene career coaches are helping RDHs everywhere discover purpose, fulfillment and confidence in their craft. We also discuss the need for more leaders in dentistry who will make the bold changes needed to provide more comprehensive, integrated care to patients. I’m Dr. Bryan Laskin—author, dentist, entrepreneur and education enthusiast who celebrates and endorses other innovators who work to advance the oral healthcare industry for the benefit of all involved. Check out the recording from LD Coaching’s webinar on August 29, 2025! Watch Here. Learn more about L’Diamante Coaching: LDiamanteCoaching.com
Get ready for my most exciting and ambitious project to date; my new book, Unfair Care—Get the Healthcare You Deserve in a System Designed to Fail You.
In this episode of The Patient First Podcast, I’m thrilled to announce the upcoming launch of my latest book in a series of industry-shaking publications.
Unfair Care is designed to equip everyone with the critical thinking tools they need to navigate their own healthcare decisions in a system deliberately designed to trade wellness for profit.
Driven by both my passion for innovation, and by painful personal experience, this book is going to be life-changing for many, many people.
It’s coming out in October 2025, but you can pre-order your copy today by visiting UnfairCare.com.
I’m Dr. Bryan Laskin—dentist, impact junkie, entrepreneur and author of the best-sellers The Patient First Manifesto, and Dental Disorder and, now, Unfair Care.
Get a copy of my first book that addresses the gap between patients and providers: The Patient First Manifesto.
Read my second book, which describes the biggest problem in dentistry: Dental Disorder.
If we want truly integrated care and more medical-dental collaboration, then we need to be having more conversations.
In this episode of The Patient First Podcast, Allison Stolz, MD, a primary care physician with decades of experience, sits down with me in the studio to talk about some of the hottest topics in regards to medical-dental collaboration and integrated care.
You might be surprised as I was to hear some of the things she has to share.
I’m Dr. Bryan Laskin—entrepreneur, author and dentist on a mission to clear up misconceptions and bridge information gaps in support of the oral-systemic link.
It’s time to change “data-driven growth” from a buzzword to reality.
Justin Strong, Founder and CEO of Room 118, is here to help us all do just that.
In this episode of The Patient First Podcast, I grill Justin on how his decades of experience have powered Room 118, a full-service dental marketing agency for dentists, to success. Justin shares some of his magic in the form of insights on what it takes to build a strong brand in dentistry. We also discuss what it means to unlock the potential of actionable data.
This is the episode every forward-thinking dentist needs to watch so they can turn complex data into strategies that lead to practice success.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur and unabashed data enthusiast.
Check out Room-118.com to see how Justin and his team’s dental research can help you reach your practice goals.
At what point does imitation cross the line from flattery to appropriation?
In this episode of The Patient First Podcast, I highlight various pieces of evidence that prove how a core concept I engineered years ago has started a movement in the dental industry.
As people continue to get on board with the concept of Connected Dentistry®, they need to be informed of the true origins of this registered trademark.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur, CEO of Toothapps® and the engineer behind the original concept of Connected Dentistry®.
Read Dental Disorder.
Subscribe to the Connected Dentistry® Newsletter by following Toothapps® on LinkedIn.
As a practicing dentist, Dr. Khamir Patel is all too familiar with the challenges of juggling manual data entry with treatment time and the typical vigors of running a business and managing a team.
He’s also passionate about integrating innovative technology into healthcare, making him an ally of the Connected Dentistry® movement.
Dr. Patel’s experience and insights ultimately led to the development of SmartChair.AI, a literal stopwatch for dental chairs that makes tracking appointment times a no-brainer. With SmartChair.AI, practices can easily collect highly accurate data, analyze it for patterns, and leverage it to make informed decisions.
As you’ll learn in this interview, tracking chair time is about more than simply making dentistry faster and more profitable—it’s about elevating the dental treatment experience for everyone involved.
In this episode of The Patient First Podcast, I’m joined by Dr. Patel, Founder of SmartChair.AI to talk about how his innovation is benefiting practice owners across the country.
I’m Dr. Bryan Laskin—author and fellow dentist and innovator fascinated by technologies that make dentistry more efficient and accessible.
Learn more about Dr. Patel’s solution by visiting SmartChair.AI.
What if everything you’ve heard about entrepreneurship in dentistry is wrong? According to one of the most successful business people in our space, entrepreneurship is something every dentist should aspire to and it is about far more than striving for more money. Emily Letran, DDS is not just a successful clinician—she’s also a seasoned business person who readily shares her wealth of knowledge with others through coaching and consulting. In this episode of The Patient First Podcast, Dr. Letran and I exchange insights from our similar entrepreneurial experiences, and she shares some gems that can help all dentists achieve their professional aspirations. I’m Dr. Bryan Laskin—author, dentist and entrepreneur who believes that the next era of dentistry is going to be owned by the clinicians who know what it truly means to embrace an entrepreneurial spirit. Contact Dr. Letran or browse her online courses: DrEmilyLetran.com
Few people in oral healthcare have the rich and storied background of Ann-Marie DePalma, CDA, RDH, MEd. Ann-Marie has extensive experience in clinical practice, education, dental software, and volunteering, and her experience lends valuable insight into the interoperability challenges we face in dentistry today.
Ann-Marie joined me on The Patient First Podcast to share her story as an oral health speaker and educator, as a clinician, and as a patient herself.
In this episode, Ann-Marie and I talk about how dental teams can successfully implement new technology, the need for increased awareness of the connection between oral health and women’s health, and how solutions like Toothapps® are exactly what we need to bridge the gap between medicine and dentistry.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur and innovator of solutions that connect dentistry to overall health.
Learn more about what Ann-Marie does and how she can help educate your team: depalmaannmarie(at)gmail(dot)com depalmaannmarie.com
Read the book that inspired this podcast: The Patient First Manifesto
Read the book that addresses the divide in the dental industry: Dental Disorder
There’s always another aspect of dentistry that can be improved through innovation, and this is perfectly demonstrated by Debora Carrier, RDH of The CPR Sisters. Deb and her sister have developed an innovative and highly personalized CPR training curriculum that helps dental professionals get the maximum benefit from the training without added performance anxiety.
In this short and sweet episode of The Patient First Podcast, I interview Deb on-location at the Chicago Midwinter Meeting to learn more about how her team is helping dental teams everywhere experience a higher quality of CPR training.
If you like learning at your own pace and learning online or want to offer these training methods to your practice team members, contact The CPR Sisters!
Fill out the form to set up training for your team: CPRSistersTraining.com
Just as advances in technology are moving the practice of dentistry forward, so advances in clinical care are making a huge impact in the quality of care patients today receive. And sometimes, more advanced clinical care means going back to deceptively simple basics. The dynamic Aimee Vail, RDH, MHA/Ed and Special Markets Manager for Centrix joined me in the Toothapps® booth at the 2025 Chicago Midwinter Meeting to record this lively interview for The Patient First Podcast. In this episode, we talk about what she has been doing to help make more patients and providers aware of the benefits of minimally invasive dentistry and some modalities that can lower caries risk. I’m Dr. Bryan Laskin—author, entrepreneur and dentist who supports all initiatives that make dentistry easier, faster, more comfortable and more accessible for more people. Connect with Aimee Vail on LinkedIn Explore preventive dental solutions: CentrixDental.com
In this current climate of healthcare worker shortages, many dental practice owners struggle to find and retain the talent they need to sustain efficient operations while delivering high-caliber care to their patients. As a result, most dentists understandably feel they can’t afford to be picky when it comes to hiring temp workers. Fortunately, the highly rated Kwikly Dental Staffing takes care of the vetting for you so you can rest easy knowing that you’ll get high-quality workers right when you need them. In this episode of The Patient First Podcast, I interview Kwikly’s Head of Growth Pouria Nastaean on location at the 2025 Chicago Midwinter Meeting to learn how his team is transforming the face of the dental temp agency industry. I’m Dr. Bryan Laskin—a dentist, author and entrepreneur with extensive experience in dental practice ownership and in the development of tech-based solutions that elevate dentistry for everyone involved. Learn more about Kwikly: JoinKwikly.com
I always say that the two greatest charlatans in dentistry (after dental insurance companies, of course) are marketers and consultants.
But this one marketing consultant breaks the mold. In fact, she’s the one who set the bar in the first place.
Nancy Lashley Sullivan began her rich and storied career 25 years ago when “dental marketing” wasn’t yet a concept. While the landscape of marketing in dentistry has changed over the years, Nancy’s approach has remained solidly grounded in authenticity. Her success has earned her the well-deserved title of “Dental Marketing Specialist.”
In this episode of The Patient First Podcast, Nancy tells her story of how she got into this very special line of consulting and explains where taking her own advice has gotten her today.
I’m Dr. Bryan Laskin—author, dentist and entrepreneur who has personally benefited from Nancy’s sage advice in the past and who enthusiastically recommends her to other dentists and business leaders in our industry.
Learn more marketing insights from Nancy: Nancylashleysullivan.com
The third-party payer system for healthcare in the United States isn’t as broken as you think…it’s much, much worse.
Although virtually every American citizen has had to contend with the needlessly yet deliberately complex circus of healthcare insurance, few have dug down as deep as author Frank Lobb to uncover the truth of how the system works.
In this episode of The Patient First Podcast, Frank and I discuss the chronic illness afflicting the American Healthcare System and exchange insights from our unique perspectives and experiences.
As Frank explains in this interview—and details in his latest book—healthcare providers across the nation owe it to patients everywhere to understand what we are all really up against.
This is an episode that anyone who has ever been a dental or medical patient absolutely must watch.
I’m Dr. Bryan Laskin—author, dentist, entrepreneur, patient and advocate for Standards that regulate every process in our healthcare system.
Read Frank Lobb’s book: The Big Lie in My Healthcare Bill
Explore the only app designed to empower dental patients: Toothapps.com
P.S. Apologies in advance for the flickering camera on my side in this interview. We didn’t notice this technical error until the interview was all wrapped up.
More important than being a skilled clinician is being a caring one. Dr. Michael Sonick is an internationally renowned periodontist who has learned this through personal experience, as both a patient himself and as a very successful practitioner.
And what’s really interesting is how technology like Toothapps® can actually support dentists in experiencing the benefits of being caring, people-centric providers.
Instead of de-personalizing care, technology saves time for busy dentists and specialists who can, in turn, spend more time showing personal interest and hospitality to their patients.
You’re in for a real treat with this episode of The Patient First Podcast in which Dr. Sonick shares one gem after another that can help practices build solid teams and loyal patient bases. We talk culture versus strategy, AI, how to choose team leaders, and much more in this captivating interview.
I’m Dr. Bryan Laskin—a fellow author and dentist who believes in patient-first care, and an engineer of solutions that support it.
Connect with Dr. Sonick: MichaelSonick.com
Read Dr. Sonick’s book: Treating People, Not Patients
Watch more tips from Dr. Sonick on his YouTube channel: https://www.youtube.com/+@michaelsonick
Explore how Toothapps® solutions can give you more time to spend with people, aka, your patients: Toothapps.com
Although the concept of “teledentistry” has taken off in recent years, many dentists are still in the dark about its potential and the surprisingly simple ways they can begin implementing it.
At this year’s Yankee Dental Congress, I sat down with the dynamic dental personality Melissa K. Turner to talk about the benefits of teledentistry and what she is doing to help more practices and patients benefit from it.
In this episode of The Patient First Podcast, you’ll get some insider tips from Melissa herself and learn about the opportunities she is creating for more voices in dentistry to be heard and celebrated.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur and pioneer of virtual oral healthcare solutions that improve access to care while improving production opportunities for practices.
Learn more from Melissa K Turner: MelissaKTurner.com
Connect on Instagram: @thetoothgirl
Connect on LinkedIn: MelissaKTurner
Check out The Denobi Awards: DenobiAwards.com
Toothapps® is solving problems and bridging gaps in communication and in the continuum of care in dentistry. In fact, it’s developing new ways to do this so rapidly, even current users of the Toothapps software are surprised to learn about what it can do. In this interview with Corey Hastings, DDS, MS, MBA and Owner and Operator of Blue Sage Management Group, you’ll learn how Toothapps is helping his team execute his vision for dental care and deliver successful outcomes to patients. I’m Dr. Bryan Laskin—dentist, author, CEO of Toothapps, engineer of Connected Dentistry® and entrepreneur who partners with truly innovative organizations like Blue Sage Management Group to advance the kind of care that benefits patients and practices alike. Get in touch with Dr. Hastings: BlueSageManagementGroup.com Explore Toothapps for yourself: Toothapps.com
HIPAA training and talk about data security might not be the most exciting topics in dentistry, but they could lead to more excitement than you want, if you neglect them.
In this episode of The Patient First Podcast, Copper Penny Consulting CEO Amy Wood shares her own horrifying true story of what can happen when a dental patient’s personal information makes it out onto the Internet. She explains how this experience drove her to fight for the protection of dental patients and practices everywhere, and led to the founding of Copper Penny Consulting.
We debate whether digital records are inherently more or less safe than traditional paper ones, given the possibility of data theft (HINT: it’s more about how strong the “door” to your practice is than what’s inside it), and Amy shares some helpful recommendations that practices everywhere should follow to protect their patients’ lives and their own businesses.
I’m Dr. Bryan Laskin—dentist, author and entrepreneur who champions solutions and services that enhance data security while improving accessibility for those entitled to it.
Contact Amy: CopperPennyConsulting.com
Learn more about the information gap in the dental industry, the issues contributing to it, and what you can do to fight back: DentalDisorder.com
It’s that time of year again where I share my predictions for 2025 regarding Connected DentistryⓇ, and this time, I’m going bolder than ever before.
I had Dave Pryor of Planet DDS join me in the studio for this episode of The Patient First Podcast where we had a great time exchanging and debating ideas about trends in 2024 and trends we can expect in 2025. We discuss medical-dental integration, AI, interoperability, software pricing and much more.
We also hint at how the company ToothappsⓇ is going to play a pivotal role in the rapid-fire evolution of oral healthcare over the next year and beyond.
This discussion was a long one, but it was also emblematic of the kind of conversations our industry needs more of.
Share your thoughts after listening to our predictions in this podcast!
I’m Dr. Bryan Laskin—dentist, author, and entrepreneur with a big-picture view that drives the development of solutions that future-proof dental practices while sustaining the standard of care.
See how Toothapps is already shaping the future of dentistry: Toothapps.com
Get a copy of my first book that addresses the gap between patients and providers, The Patient First Manifesto.
Read my second book that addresses the divide in the dental industry, Dental Disorder.
We expect advances in clinical dentistry to make our jobs easier on us and to make outcomes more satisfactory to patients. Why shouldn’t we expect similar advances in other areas, like payment processing?
Faster and more convenient payment methods are not only easier on patients—they’re easier on your team and on your practice’s bank balance.
In this episode of The Patient First Podcast, I give a high-level overview of what Dentistry 3.0 means for dentistry and, more specifically, what it means for payments in dental practices.
I’m Dr. Bryan Laskin—dentist, entrepreneur, author and engineer of solutions designed to help dentists thrive in the current age of Connected DentistryⓇ.
Stay tuned for more episodes in this series where I explain how key concepts are transformed by Dentistry 3.0!
Visit Toothapps.com to learn more.
It’s time to rethink what you know about dental practice management software.
There’s no denying we practice owners are all increasingly dependent on digital solutions both to render dental services and to manage the business side of our practices. However, we are well into an age I like to call “Dentistry 3.0,” or the age of Connected DentistryⓇ. This means that we’re now living in a time when we need the digital solutions we use to have the ability to work together so that we can freely exchange vital information between them.
Unfortunately, the vast majority of dental software out there does not support the interoperability we need to do our best work as care providers.
In this episode of The Patient First Podcast, I expose seven myths about the dental software industry and explain how you can accomplish much more now than ever before simply by leveraging the right solutions.
I’m Dr. Bryan Laskin—dentist, author, and architect of solutions that support true interoperability between dental practices, between medicine and dentistry and between dental software programs.
Get more insights into why these dental software myths persist and the practical steps you can take to combat them by reading Dental Disorder.
Holly Doherty is the Founder, President and CEO of VIF, a team that has developed a groundbreaking tool to support families in getting the personalized care that their loved ones with special needs deserve.
Far from leading the charge in name only, Holly brings decades of personal experience with caregiving to the table and champions the use of technology and interoperability between medical disciplines to foster communication between caregivers and medical professionals.
In this episode of The Patient First Podcast, I ask Holly about the impact the VIF app is having on families everywhere, filling a void in healthcare and dentistry, and we discuss how such technology elevates care for those most in need.
I’m Dr. Bryan Laskin—dentist, author and fellow entrepreneur and pioneer of solutions that leverage technology and data to put the patient first.
Get involved with VIF today: VIFCare.com
Read the HEADs UP Act: https://www.congress.gov/bill/116th-congress/house-bill/2417
Learn more about the IEC (Institute for Exceptional Care): IE-Care.org
Cybersecurity is a topic that pops up with increasing frequency in the oral healthcare space. Practices and networks of all sizes are prime targets for cyberattacks, as CEO of Black Talon Security Gary Salman explains.
But the unfortunate reality is that, despite the immense target on the backs of dental practice computers, too many practice owners overestimate the security of their systems and remain in blissful ignorance to the signs of possible compromise.
In this episode of The Patient First Podcast, Gary helps clarify the scope and the implications of cyberattacks on oral healthcare establishments and we discuss practical steps business owners can take to protect their organizations and their patients.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur and engineer of solutions designed to balance the security and accessibility of dental patient data.
Learn more about Black Talon Security: BlackTalonSecurity.com
Are you interested in taking your dental practice to the next level but are not sure where to start?
DSOs have been around for quite a number of years now, but they are no longer the only option for practice owners who want to experience greater business success.
In this episode of The Patient First Podcast, I sat down with Ian McNickle, CEO and one of multiple founders of ICON Dental Partners, to talk about the advantages of both the DSO (dental service organization) and DPO (dental partnership organization).
This interview sheds light on the differences between the models, and highlights how ICON Dental Partners has achieved success by taking a non-conventional path that prioritizes true doctor autonomy and supports innovation that unlocks a higher quality of care.
I'm Dr. Bryan Laskin—author, dentist and entrepreneur who's always on the lookout for solutions that make dentistry more lucrative by putting the patient first.
Find out if ICON is a good fit for you: ICONDentalPartners.com
Hate doing dentures? This is the episode for you. Voyager Dental is pushing the limits of restorative dentistry with a surprising application of artificial intelligence to the design of dentures. As a result, patients and dentists alike are experiencing phenomenal benefits.
In this short but very special episode of The Patient First Podcast, I talk with Steve Floe, the CEO of Voyager Dental, about how his company helps dentists provide their patients with a consistently high quality of care while enjoying a faster and more streamlined denture fabrication process.
Steve also explains how ToothappsⓇ has played an instrumental role in helping Voyager Dental help their customers.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur and full-throated supporter of dental innovations that truly put the patient first.
Learn more about how Voyager Dental is helping dentists help patients: Voyager.Dental
Learn more about how Toothapps can help you: Toothapps.com
Get in on the special offer from Voyager Dental: Voyager.Dental/free
Many people wear smartrings, smartwatches and other wearable health technology like continuous glucose monitors to gain insights about their health and to support physicians in rendering more timely and individualized care.
Can you imagine the ways oral healthcare would be transformed by a dental health wearable?
Lura Health is working on an intriguing solution: a continuous saliva monitor.
In this episode of “The Patient First Podcast,” I sit down with Daniel Weinstein, the CEO and Co-Founder of Lura Health, on-location at SmileCon, to talk about the potential applications and benefits of an oral health wearable that will give dentists access to real-time data about the health of their patients’ mouths.
I’m Dr. Bryan Laskin—author, dentist, entrepreneur and fellow engineer of solutions that champion better healthcare by leveraging data.
Visit LuraHealth.com to learn more about the world’s first continuous saliva monitoring platform.
See what Toothapps is currently capable of: Toothapps.com
Dentists face an enormous amount of pressure when it comes to making real estate decisions.
Should you lease or purchase a site for your practice? What factors should you consider when selecting the ideal location? Is buying real estate for your business really the best investment strategy for you?
Austin Hair, Managing Partner at Leaders Real Estate helps unpack some insider information that dentists need to know to make these weighty decisions.
I’m Dr. Bryan Laskin—author, entrepreneur, dentist and dental practice owner who wishes I had someone like Austin to help me years ago.
In this episode of The Patient First Podcast, Austin and I sit down together again on the podcast to talk about what dentists should consider before making real estate moves and where they can get help.
Connect with Austin on LinkedIn Email: ahair(at)leadersre(dot)com
If EBITDA is still a mystery to you, don’t worry—you’re far from alone. Plus, Matt Ornstein from Dental Pitch Brokerage is here to help with a phenomenal book and insights that he shares with us in this episode of “The Patient First Podcast.”
Matt has extensive experience with the business side of dental practice ownership and he explains, not only the basics of EBITDA, but the importance of balancing it with a positive cash flow to ensure a healthy business.
I’m Dr. Bryan Laskin—author and business owner and a dentist who has learned much about EBITDA and cash flow through trial-and-error.
Check out Matt’s book by looking up “Matt Ornstein” on Amazon, where 100% of the proceeds are sent to youth college scholarships.
It is easy to feel overwhelmed by the vast array of dental software solutions there are to choose from. But going all in on the latest “all-in-one” program isn’t necessarily the answer. In fact, solutions that claim to be one-size-fits-all could potentially hinder your practice’s ability to adopt new innovations later on down the road.
In this episode of The Patient First Podcast, I interview Mike Huffaker, the CRO of Planet DDS and we discuss why interoperability is integral to innovation in dentistry and to raising the standard of care.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur and engineer and advocate of digital solutions that make dentistry easier for patients and providers alike.
Explore Planet DDS solutions or request a demo: PlanetDDS.com
Connect with Mike Huffaker on LinkedIn: Mike Huffaker on LinkedIn
Check out Mike’s podcast “The Dental Economist Show”: The Dental Economist Show
See how ToothappsⓇ can help you leverage interoperability and data-based insights: Toothapp.com
Dental clinicians are trained and licensed individuals who must keep up with their CE requirements, but what about those in non-clinical roles?
Managers, treatment coordinators and other front desk team members may not directly generate revenue, but they are still essential to the smooth day-to-day functioning of dental practices.
This is where SPS Dental Academy steps in to bridge the gap and provide the resources practices need to build knowledgeable and capable teams.
In this episode of The Patient First Podcast, I interview Courtney Mead and Cheryl Wellman of SPS Dental Academy to discuss how they’re breaking the sink-or-swim status quo of front desk personnel and helping practice owners turn their teams into profit-generating powerhouses.
I’m Dr. Bryan Laskin—author, entrepreneur and dentist who understands the challenges and intricacies of hiring people with the personalities and skill sets needed to build a thriving practice.
Visit SPSDentalAcademy.com to learn more.
For any dentist out there who feels that maintaining a social media presence for the practice is an utterly hopeless endeavor, I want you to know that I hear you and that this episode is for you.
Rita Zamora of Connect90 helps dental practices maximize the results of a social media presence with minimal effort. In this interview, we discuss some of the solutions her company offers, as well as the latest techniques that have proven effective for dental practices today.
I’m Dr. Bryan Laskin—author, dentist, entrepreneur and a supporter of all digital solutions that make dentistry more accessible and understandable to patients.
Tell Rita you heard about Connect90 on The Patient First Podcast and get a 30-day free trial: Connect90.com
David Pryor of Planet DDS is back on “The Patient First Podcast,” and in this episode, we discuss a hot topic: how to successfully implement a new technology in a dental practice or DSO network to unlock its full potential.
Overwhelmed with the vast array of innovative technologies currently available to choose from, it's all too easy for the well-intentioned decision-makers of dental care organizations to invest in solutions and systems which then don't get properly executed, and the benefits are never realized.
In this interview, Dave and I excavate the core truth that sometimes gets buried by stats, figures and overthinking, and we render it down into actionable steps that decision-makers can take to ensure the successful implementation of technology across their network.
I’m Dr. Bryan Laskin—dentist, entrepreneur, author and champion of technological solutions that make dentistry easier for both patients and providers.
Learn more about Apteryx: PlanetDDS.com
Explore dental software solutions that make sense: Toothapps.com
This is the episode I wish someone had made for me to watch back when I sold my practice to a DSO.
My biggest regret from the sale? Trying to go it alone.
Many dental practice owners today feel as overwhelmed by their options as I did back then, and it can be challenging to navigate negotiations to secure a deal that protects your interests.
That’s why I was so excited to have Ryan Mingus, Managing Director for TUSK Practice Sales, join me on this episode of “The Patient First Podcast.” Ryan shares a mother lode of advice and tips that can help practice owners to get the best deal that supports their future goals and plans.
I’m Dr. Bryan Laskin—author, entrepreneur and dentist who has tried (and regretted) selling my practice without understanding all of my options.
I hope this interview with Ryan helps dentists today to avoid that mistake!
Learn more about how TUSK can help you and schedule a free meeting: TUSKPracticeSales.com
0:00 Meet Ryan Mingus 1:38 Where is this sector headed? 5:00 Is the M&A growth trend for DSOs ending? 6:21 The art of matching buyers and sellers 11:06 How to protect your interests while negotiating 13:32 Navigating the variation in valuation
All dental clinicians who care about providing their patients with the best treatment are interested in scientific advances that elevate the standard of care.
Can you imagine the possibilities that you could unlock through non-invasive and easy saliva testing?
In this interview with Diane Larson, RDH, BSDH, the Director of Clinical Education for OralDNA Labs, you’ll learn about the unique benefits of salivary diagnostics. Diane’s more than two decades of experience in dentistry and her journey to becoming an advocate for evidence-based treatment planning are a testament to the significance that salivary diagnostics has for dentistry.
OralDNA Labs has exciting plans for expanding its diagnostic testing services. Oral healthcare providers will want to watch this space so that they can keep up with the scientific innovations that will enable them to diagnose more accurately, present more tailored treatment plans, increase case acceptance, and experience more predictable outcomes.
I’m Dr. Bryan Laskin—author, dentist and entrepreneur who embraces all innovations in dentistry, clinical and technological.
Become a provider with no upfront costs: OralDNA.com
Is AI in dentistry here to stay? If so, is that a good or bad thing for patients and practice owners?
Whatever your stance on artificial intelligence (AI) in dentistry may be, one thing is perfectly clear: we need more conversations to happen in order to understand what the future holds.
I had just such an insightful conversation with Florian Hillen, the Founder and CEO of VideaHealth. In this interview, we discuss what AI really means for dentistry right now and its potential applications in the future. Many dental practice owners and care providers may be surprised to realize just how powerful (and not in a scary way) AI can be in dental care.
I’m Dr. Bryan Laskin—author, dentist, entrepreneur and tech-enthusiast who loves learning about innovations that make dentistry better for patients and providers alike.
Explore VideaHealth case studies, recordings, demo options and more: Videa.ai
Read my book: PatientFirstBook.com
Given the massive leadership gap in dentistry and the unique challenges facing dentists today, Dr. Kevin Kremer’s insights and guidance are a breath of fresh air.
Dr. Kremer has spent more than 25 years building a successful practice, Kremer Dental Care, and shares the secrets to his success by coaching dentists through the Kremer Leadership Institute. As Founder and CEO of the institute, Dr. Kremer helps dentists rediscover a passion for learning and a willingness to lead others.
In this episode of The Patient First Podcast, I interview Dr. Kremer and we discuss why and how experienced coaches are so vital to our industry and the secrets to achieving success and living a life that aligns with your values.
I’m Dr. Bryan Laskin—author, dentist, entrepreneur and firm believer that more leadership, more coaching and more reliable guidance in the dental industry will lead to better patient-first care.
Get on the waitlist to read Dr. Kremer’s new book: KevinKremer.com/book
RDH Aimee Vail has been campaigning for a long time to bring back a nearly forgotten secret weapon against caries that should be in every dental professional’s arsenal: silver diamine fluoride (SDF).
Why has SDF fallen out of popularity, relegated to pediatric restorative dentistry and public health dentistry?
Are the undesirable cosmetic effects of SDF really as bad as many dentists believe?
What are the potential applications for this extremely effective substance and how can it help dentists provide patient-first care?
Find out by watching this enthusiastic interview in which Aimee reveals all the behind-the-scenes work that went into bringing SilverSense SDF™ to market and securing FDA approval. Aimee also shares what she is doing to help raise awareness of the benefits of SDF among more general dentistry practices in the United States.
I’m Dr. Bryan Laskin—an author, entrepreneur and dentist who isn’t afraid of silver diamine fluoride and the life-changing impact it can have on patients.
Learn more about the benefits of SDF in general dentistry: CentrixDental.com
Connect with Aimee on LinkedIn: Aimee Vail, RDH, MHA/Ed.
Did you know that periodontal disease is more of an inflammatory one and less of an infection?
Most of us dentists struggle to keep up with the latest advances in understanding of this complex disease and the treatment modalities proven to control it. That’s why I interviewed Dr. William Levine, the Chief Scientific Officer of PeriActive and a specialist in periodontal disease and implantology.
Dr. Levine explains why some dentists may need to take a new approach to the management of periodontal cases in their practices and explains how doing so is easier than you might think. We talk about how a very special formula he has developed could help providers treat periodontally involved patients with a reduced need for mechanical debridement.
I’m Dr. Bryan Laskin—author, entrepreneur and a fellow dentist in search of the most effective innovations in technology and medicine that help dental professions put the patient first.
How patients and dentists can shop PeriActive: GetPeriActive.com
We’re moving into an unprecedented era of dentistry, and without the right Standards and regulations in place to maintain order, our industry will essentially become the Wild West.
In this episode of The Patient First Podcast, I summarize the biggest problem that the dental industry is facing today and explain what steps leaders in the space can take to start bridging the gap for a more connected future that benefits patients and providers alike.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur and engineer of solutions and Standards that foster interoperability and innovation in dentistry.
Get involved with the development of dental Standards: DentalStandardsInstitute.com
Learn more about solving the Dental Disorder: DentalDisorder.com
Experience Connected Dentistry™ today: Toothapps.com
How much should you let your hygienists do in your dental practice?
There’s a hot debate going on in dentistry over whether hygienists should have the option to expand their skill set to include some restorative functions.
Some practice owners feel strongly that we shouldn’t be blurring the lines between areas of expertise. But RRDH Irene Iancu makes a compelling case for expanding the functions of dental hygienists.
In this engaging interview, she explains how expanded functions not only result in greater job satisfaction for hygienists, but can also benefit a practice’s bottom line and improve access to care for patients.
I’m Dr. Bryan Laskin—author, entrepreneur, dentist, host of “The Patient First Podcast” and advocate for all innovations and advancements in our industry that help improve access to oral healthcare while opening doors for increased profitability.
Follow Irene: https://www.instagram.com/toothlife.irene/
You don’t have to be a data geek like Jordan and I to leverage the power of data analytics in your dental practice.
In this episode of The Patient First Podcast, I interview the Director of Product Management for beBright Jordan Trentacosta and we talk about how data accessibility can help practice owners identify and focus on the metrics that really matter.
Since data is undeniably the key to enhancing the patient experience, building trust that leads to greater treatment plan acceptance rates and improving the efficiency of network operations, owners and leaders of practices and groups of all sizes will benefit from considering the many exciting up-and-coming solutions for data analysis and accessibility in the dental space.
I’m Dr. Bryan Laskin—dentist, author, innovator and data geek who wants to help others experience the magic that results from the hard science of data.
Learn more about ToothappsⓇ Insights: Toothapps.com
Do you have an innovative idea that you believe will transform the way we do dentistry? Are you interested in investing in a dental tech startup but need more risk mitigation? Are you simply curious about what’s going on in the field of dental innovation?
Whatever your area of focus, you’ll enjoy this insightful interview with an industry veteran.
In this episode of The Patient First Podcast, I ask Dental Innovation Alliance Co-Founder and Managing Partner Doug Brown how his team helps match investors with promising startups in the dental space. We discuss common industry challenges, how DIA helps practice owners to overcome them, and trends in dental innovation that have the most exciting potential.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur and innovator keen to explore any and all solutions that make the practice of dentistry a better experience for everyone involved.
Contact Doug Brown with queries about DIA:
DIAlliance.com Doug(at)DIAlliance(dot)com
It turns out I was wrong about the 21st Century Cures Act.
But only in technical terms, really.
The reality of the situation that dental practice owners are in is still a dire one, perhaps even more serious than we previously realized.
In this episode of The Patient First Podcast, I explain why we need a correction in our understanding of the federal legislation pertaining to the handling of dental patient information. In short, dentists and DSOs of all sizes are obligated by HIPAA to make patient data accessible to their patients, and the 21st Century Cures Act prohibits actions that unnecessarily limit accessibility to data.
I also explain what is currently the ONLY solution that allows dental practices to comply with both HIPAA and Cures Act regulations.
Learn what my team and I currently know about patient data accessibility in this episode and follow this space to stay up-to-date with new clarifications.
I’m Dr. Bryan Laskin—entrepreneur, author, dentist and advocate for the dental Standards and innovations that will continue to make oral healthcare more efficient, effective and patient-focused.
Learn more about the biggest issues fragmenting our industry: DentalDisorder.com
Get your practices compliant with the only solution that gives patients access to their own dental data: Toothapps.com
With her entire career spent in the nonprofit sector, there’s no one else more qualified to be leading the amazing organization of Dental Lifeline Network.
I interview DLN’s President and CEO Lynda Ricketson to discuss how her organization helps the disabled, elderly, military veterans and other disadvantaged individuals to access life-changing treatment provided by volunteer dentists. We discuss the benefits that dental practices can experience by joining DLN’s list of providers, and how the organization makes it easy for dentists to give back to their communities.
In this episode of The Patient First Podcast, you’ll not only learn more about this incredible opportunity to be a volunteer dental care provider, but you’ll also learn how Connected Dentistry™ is key to improving access to oral healthcare for everyone.
I’m Dr. Bryan Laskin—an author, entrepreneur, innovator and dentist who can personally attest to the life-changing power of offering volunteer dental treatments.
Get involved by signing up at: WhyIDental.org
Climbing the corporate ladder might be a tale as old as time, but it’s a relatively new concept in the world of dentistry.
Many of the hard-working people on dental teams in DSOs are uniquely qualified to serve in positions of leadership within their organizations, but they may need a hand in realizing their full potential. CEO of Kennedy Dental Care Shelia Taylor’s story may provide just the boost these folks need to begin their journey upward through the ranks.
Decades of experience proved to Shelia Taylor that a love for helping people combined with a ‘can-do’ attitude are all that’s needed to achieve previously unimaginable success.
In this episode of The Patient First Podcast, I interview Shelia to hear how she went from a disillusioned dental assistant to the CEO of a highly successful dental network and what advice she has for DSOs who want to strengthen their organizations through organic growth. Anyone in dentistry who loves what they do will find Shelia’s experience entertaining, relatable and inspirational, just as I did.
I’m Dr. Bryan Laskin—author, entrepreneur, dentist and a fellow advocate of patient-first care for people everywhere.
Contact Shelia: SheliaT(at)kennedydentaltx(dot)com
Kennedy Dental Care: KDCSmiles.com
Which is more important to the success of a dental practice or network: the team or the patients?
In a fresh take on the classic chicken-versus-egg debate of the business side of dentistry, Founder of Active Dental Dr. Kalpesh Patel and I talk about what it really means to put the patient first and what steps dental practice owners can take to stay ahead of the competition.
In this interview, Dr. Patel and I also talk about what the near future holds for the dental industry and why the trend towards great consolidation and commercialization of dental care could be a good thing for patients and providers alike.
I’m Dr. Bryan Laskin—an author and a fellow dentist and visionary who loves talking with forward-thinking leaders like Dr. Patel to gain even greater insight into the definition of Patient-First care.
Contact Dr. Patel to learn more about his successful de novo strategy: ActiveDentalDFW.com
What does “transparency” mean for your organization? How could transparency improve efficiencies, increase profitability and deliver greater value to patients all while raising the standard of care?
I explore the topic of transparency with Karla-Marie Santiago, Director of Operations at OakpointⓇ, to discover how this core value of her DSO has strengthened their value proposition and guided the decision-making process.
In this episode of The Patient First Podcast, Karla-Marie shares some priceless insights that other DSO leaders won't want to miss. We also discuss how a lack of interoperability is the biggest problem in the dental industry and how the solution to this problem lies in a patient-first approach to care.
I’m Dr. Bryan Laskin—author, entrepreneur, dentist and engineer of solutions to the interoperability problem many DSOs are struggling with today.
Contact Karla-Marie: oakpoint.us or karla(at)oakpoint(dot)us
Learn more about the dental industry’s massive disorder and its solution: DentalDisorder.com
Explore solutions for DSOs who want to leverage interoperability for greater transparency: Toothapps.com
Imagine the possibilities if you started completing more full-arch dental implant cases. How much would your practice grow? Would you be able to work shorter days? Retire earlier than expected?
There are more patients out there who stand to benefit from multiple implants than you may realize. This means there are more opportunities to improve lives and your production potential than you may know.
But whether you’ve previously thought about offering full-arch implant treatments or not, the real trick lies in getting started, and this is where my friend Greg Essenmacher comes to the rescue.
In this episode of The Patient First Podcast, I interview seasoned consultant Greg Essenmacher on how he helps dental practice owners break into the market of full-arch implant dentistry, build rock-solid business plans for growing their practices on the foundation of this lucrative service offering and understand how to connect with patients to help more of them experience an elevated quality of life through dental implant treatment.
I’m Dr. Bryan Laskin—author, entrepreneur and a dentist working to help other dentists provide their patients with better care.
Start building your dental implant empire: Dentalconsult4u.com
Explore the potential of teledentistry and more: Toothapps.com
What does a DSO have in common with an FQHC (Federally Qualified Health Center)?
Find out in this episode of “The Patient First Podcast.” I interview Dr. Mark Doherty, the brilliant CEO and Co-Founder of D4 Practice Solutions, and he shares some intriguing insights on what DSOs can learn from government-subsidized care to improve the quality and profitability of the care provided by their networks.
As always, I pick my guest’s brain to get further insight into what the near future holds for the dental industry. Dr. Doherty and I also talk about how DSOs can leverage culture to create alignment between leadership and the front lines.
This is a must-see episode for any DSO leader today who wants to brace their organizations for the changes that lie just ahead.
I’m Dr. Bryan Laskin—author, dentist and entrepreneur who’s ever on the search for solutions and strategies that make dentistry more efficient and interconnected.
Get the insights needed to start growing your DSO: D4PracticeSolutions.com
Sleep-disordered breathing affects more of your patients than you may realize, and no one is better positioned to help them than you are.
By offering dental sleep treatment, you can help your patients experience a better quality of sleep, of health, of life, and you can help your practice benefit from a whole new revenue stream.
In this episode of The Patient First Podcast, I interview President of Sleep Group Solutions John Nadeau on the experience he’s gained from over two decades in this field, where oral healthcare has perhaps the most direct and profound impact on overall patient wellbeing.
I’m Dr. Bryan Laskin—author, dentist and entrepreneur fascinated by any opportunity to provide our dental patients with more connected, integrated and comprehensive care.
Everything you need to start offering dental sleep treatment: SleepGroupSolutions.com
Finally, 5 out of 5 dentists agree on SOMETHING. Unfortunately, there are influential powers that be in dentistry who do not agree on this, and that spells doom for a profession that believes in putting the patient first.
When surveyed whether they would like to have access to relevant patient medical records for diagnosing and treatment planning purposes, 100% of the responding dentists said yes.
The problem? As I explain in this episode of The Patient First Podcast, our industry does not have a viable solution that supports the secure and free exchange of patient health information between the medical and dental disciplines.
Until now.
I’m Dr. Bryan Laskin—author, dentist and an entrepreneur who’s working hard to raise awareness of the sole solution in dentistry that helps dentists readily access the information they need to render the care their patients deserve.
Explore the solution for yourself: Toothapps.com
David Pryor is BACK in this interview, and we have a blast sharing and comparing our predictions for dentistry in 2024.
David Pryor of Planet DDS is the former host of The Patient First Podcast, a long-time friend and a trusted industry expert. In this interview, Dave returns to talk AI, cloud-based practice management systems and anticipated DSO growth trends.
It was great to reconnect with Dave in the studio of The Patient First Podcast and I know that anyone who cares about better dentistry will be keen to listen in on our conversation.
Learn more about the dental industry’s biggest problems by reading my latest book: DentalDisorder.com
Meet the secret weapon that private equity firms run to for help understanding clinical operations and optimizing their organizations: Kerry Straine of Straine Dental Consulting, Analytics and Management.
With decades of experience working with thousands of dental practices and DSOs of all sizes, Kerry is THE expert to consult when it comes to planning network operations.
In this fast-paced and in-depth interview, Kerry explains the importance of building a business around a clinic-focused model and sheds light on the current role of private equity on the DSO scene.
I’m Dr. Bryan Laskin—author, entrepreneur and a dentist who can personally attest to Kerry Straine’s expertise.
Learn more about how Straine can help you implement the ideal data-based operations strategy: Straine.com kerry(at)straine(dot)com
We’re at the start of a brand new year and it’s a time for both reflection and projection: reflection on things that happened in dentistry in 2023 and projection, or calculation, of the changes we can expect to see in the industry moving into 2024 and beyond. In this episode of The Patient First Podcast, I reflect on the predictions I had made at the start of 2023 and discuss which ones came true and which ones did not. Additionally, I share my predictions for 2024 of the trends and changes that will continue to transform dentistry. Whether you are a patient, a dentist, dental professional, the owner of a group practice or DSO or even an industry vendor, I welcome your thoughts on this episode! Do you agree or disagree with my predictions? What others would you add to this list? I’m Dr. Bryan Laskin—dentist, author, entrepreneur and engineer of solutions that continue to revolutionize the delivery of dental care for both patients and providers. Learn more by reading Dental Disorder: DentalDisorder.com
The field of oral healthcare is poised to overlap closely with pathology, according to Dr. Mohammad Kamal, the CEO and Founder of OMNIPathology Lab. The connection between the mouth and overall health is garnering increasingly more attention in recent times, necessitating the need for improved collaboration and integration between medical and dental providers, particularly when it comes to screening for infections.
One example of this is revealed by Dr. Kamal in this fascinating interview, as he explains an undeniably vital opportunity that offers significant benefits to patients and dental providers.
In this episode of “The Patient First Podcast,” you’ll learn exactly what this opportunity is and why you should be one of the first to leverage it in your practice or network.
I’m Dr. Bryan Laskin—a dentist with a vision of a more interconnected network of healthcare that puts the patient first, and an entrepreneur with solutions for supporting interoperability between medical disciplines.
Information on HPV throat testing for patients: https://www.omnipathology.com/throat-hpv-testing-for-patients
Start offering HPV throat testing in your practice: https://www.omnipathology.com/oropharyngeal-hpv-testing-for-dental-practices
Explore dental practice solutions that support interoperability: Toothapps.com
With consumers increasingly searching for convenient solutions with simple and affordable monthly payment plans, in-house memberships are the inevitable future for dentistry.
Founder and CEO of DentalHQ Dr. Brett Wells is a dentist who knows all too well the pain of juggling collections with the other responsibilities of running a dental practice. He set out to solve this problem nearly a decade ago and now has a fantastic solution that he talks about in this episode of The Patient First Podcast.
In this interview, Dr. Wells and I discuss the simple beauty of in-house membership plans for dental practices and how they deliver myriad benefits to the practice and its patients, both uninsured and insured.
I’m Dr. Bryan Laskin—author, dentist, fellow entrepreneur and problem-solver passionate about making dentistry more accessible to more people by supporting those who provide it.
Contact Dr. Wells to learn more: DentalHQ.com Brett(at)DentalHQ(dot)com
As our profession continues to evolve, we dentists must be ready to not only learn about changes in dental technology and oral healthcare consumer habits, but also to adopt a mindset that embraces these changes.
Melissa Turner is the Chief Hygiene Officer of Cellerant Consulting and an award-winning speaker and strategist who is on the front lines of change in dentistry, helping dental businesses navigate changes in the market.
In this interview, we discuss exciting changes happening in dentistry and the changes that clinicians and practice owners will have to make soon to thrive in the era of what I call “Dentistry 3.0.”
Some of the mindset changes we discuss just might surprise you…
I’m Dr. Bryan Laskin—author, dentist, entrepreneur and fellow visionary of a very near future of truly interconnected oral healthcare.
Contact Melissa: MelissaKTurner.com Follow Melissa on Instagram: @TheToothGirl
The way people seek dental care is changing and as well as the way dentists provide it. DSOs are both leveraging and driving these changes with their platforms, but they need scalable solutions to optimize the efficiencies of their complex and rapidly growing networks.
In the meantime, many vendors in the space who are eager to share their solutions with DSOs often struggle to communicate the value of their products to these companies.
This is where Eileen’s team comes in.
In this episode of The Patient First Podcast, I interview Eileen Day, President of DSO Vendor Insights Network (DVIN), and we discuss the growing need for a liaison between the developers of the solutions that will elevate dentistry and the organizations that need them.
I’m Dr. Bryan Laskin—author, dentist, entrepreneur and advocate for solutions that help oral healthcare providers deliver treatment experiences that put the patient first.
For vendors interested in joining Eileen’s network: DSOVIN.com Learn how to bridge the disconnect between patients and providers: PatientFirstBook.com Learn how to bridge the disconnect between actors within the dental industry: DentalDisorder.com
Dentistry is just starting to hit the biggest wave of change the industry has ever seen. Many of the innovations we are only beginning to see in the dental field have already been pioneered by the medical industry, paving the way for dentistry to experience exponential growth.
In this episode of The Patient First Podcast, I interview Cissy Mangrum, the VP of Revenue Cycle for Specialty Dental Brands. With years of experience in health technology, Cissy Mangrum was an eyewitness to the innovative transformations that happened in the medical industry and now in the dental space.
Cissy shares the insights she’s gained from her perspective as a revenue cycle expert, comments on the exciting developments in dental software and describes the most important area for dental practices and DSO networks to optimize efficiencies.
I’m Dr. Bryan Laskin—dentist, author, entrepreneur and data nerd working hard to improve interoperability in dentistry to ensure better care for patients and more efficient operations for providers.
Learn more about Specialty Dental Brands: SDB.com Contact Cissy Mangram: cissy(dot)mangram(at)SDBmail(dot)com Discover solutions that support interoperability: Toothapps.com
Once a clear-cut path to financial and professional success, dentistry as a career has become a much more murky prospect to the next generation of oral healthcare professionals.
Rapid developments in digital technology and the gold rush of the DSO business model have left younger dentists feeling anxious and uncertain about the next steps to take.
Should they focus on building their own independent practices? Or should dentists just get on board with the DSO trend so that they can focus on doing dentistry?
Dentists today have more career paths to success available to them than the dentists of yesteryear.
In this episode of The Patient First Podcast, I explain each of those options. I also share the key to succeeding at both the practice and business of dentistry for those who want to run their own practices.
I’m Dr. Bryan Laskin—author, entrepreneur, dentist, advocate for gold-standard clinical dentistry and supporter of fellow dentists in achieving their dreams.
Get more insights into running a successful practice by requesting a copy of my book The Patient First Manifesto: PatientFirstBook.com
Digital technology is transforming many industries including healthcare and finance (popularly known as “fintech” today). In this episode of The Patient First Podcast, I interview Chad Widensky, the CRO of Provide and we get to see the magic that happens when technology, finance and oral healthcare collide.
Provide is a national fintech company that specializes in helping healthcare providers realize their practice management dreams through a fully digital and personalized experience.
I’m Dr. Bryan Laskin—author, entrepreneur, dentist and fellow tech-enthusiast who loves to see how other amazing companies are leveraging digital technology to improve the delivery of dental care for everyone involved.
Learn more about Provide: GetProvide.com Say ‘goodbye’ to paper and fully digitize your dental practice or network: Toothapps.com
All you entrepreneurs out there in the dental space know how hard it is to build an empire in this fast-changing industry. Elijah Desmond, the motivational speaker and Founder of Smiles at Sea who has been innovating dental conferences for more than a decade, knows the struggle all too well. But as Elijah generously explains in this interview, the key to success lies in remaining true to your authentic self.
I’m Dr. Bryan Laskin—author, dentist, entrepreneur and innovator who shares with Elijah Desmond a passion for supporting other innovators in dentistry. I thoroughly enjoyed hearing Elijah’s insights in this interview and I know other entrepreneurs out there will, too.
Get in touch with Elijah: ElijahDesmond.com
Learn about the biggest problem with dentistry today that needs more disruptors talking about it: DentalDisorder.com
In the busy dental practice—or DSO—time is one of the most valuable assets. More time equals more opportunities to provide better care and generate more revenue. It’s so easy, however, for time to slip away, wasted on inefficient processes. The secret to regaining control over time? That’s cleverly discussed in the book Buy Back Your Time by Dan Martell. In this episode of The Patient First Podcast, we get to enjoy my favorite segment on the show, “Books Applied to Dentistry,” and delve into the practical application of the principles discussed in Dan Martell’s book. More specifically, I explain how adopting the right solutions will help dental practices to save time, becoming more efficient and productive. I’m Dr. Bryan Laskin, published author, avid reader, dentist and entrepreneur who is constantly developing solutions that dentistry needs to become more efficient. Request a copy of my latest book: DentalDisorder.com Explore “playbooks” that can help you systematize your processes: UpgradeDental.com Discover the tools that will save your practice loads of time: Toothapps.com
Many small DSOs just starting out are struggling to keep their heads above water. What are the successful ones doing right?
In this episode of The Patient First Podcast that no DSO leader should miss, I interview Trevor Lines, DDS of Revolutionary Tribes and pick his brain on how DSOs can get it right.
Dr. Lines shares his journey with candor and good humor, and explains in great detail what dental teams today need to do to build practices---and entire networks---that thrive.
I'm Dr. Bryan Laskin, dentist, author, entrepreneur and architect of solutions DSOs need to keep their teams on the same page. I'm also a wholehearted supporter of people like Dr. Lines who are working hard to improve dentistry for patients, providers and the teams that support them.
Are you an emerging group practice in need of extra guidance? Contact Dr. Trevor Lines
Improve communications on your dental team with enterprise-level solutions for practice management: Toothapps.com
It’s getting easier than ever for malevolent agents to carry out ransomware attacks, and dental practices are prime targets. With ransomware attacks having increased by 75% during 2023, dental practice owners and the CEOs of DSOs need to be on high alert.
Have you thought about what you would do in the event your practice or network is victimized by a ransomware attack? Would you be able to keep things running smoothly if you were targeted tomorrow?
In this episode of The Patient First Podcast, I share some sobering statistics on the rise of ransomware attacks and explain what steps dental practice owners can take to ensure the security of their data.
I’m Dr. Bryan Laskin, an author, a dentist who has experienced ransomware attacks firsthand and the architect of a practice management solution that offers unprecedented peace of mind in the event of a cybersecurity incident.
Discover how Toothapps® Connect can help you protect your data and leverage it to provide better care and increase your revenue: Toothapps.com
What if everything you’ve heard about the group practice model in dentistry…is wrong?
DSOs (dental service organizations) may seem to be taking over the industry, but that could actually be a very good thing for the standard of care.
In this episode of The Patient First Podcast, I describe my experience at the Dental Forum Meeting, the first industry event at which I noticed there were fewer clinicians than business people. What I saw and heard helped convince me that DSOs are not destroying dentistry—they are helping move it into the future.
I’m Dr. Bryan Laskin, an author, entrepreneur, investor in patient-centered dentistry and a dentist who believes in always putting the patient first.
Learn how interoperability is solving the biggest problem in dentistry: DentalDisorder.com
Invest in the future of dentistry: ReverePartners.vc
Get the latest CE and industry insights from the comfort of your home: UpgradeDental.com
Enjoy a sneak peek of the new arrival with this reading of Chapter 2 from my new book, Dental Disorder.
In this episode of The Patient First Podcast, I introduce a new series I like to call “Story Time on the Patient First Podcast.”
I’ll be reading a short story from my latest book with a little added context (and some corny dad jokes thrown in for fun).
You might be surprised to realize how close to home this story hits…
I’m Dr. Bryan Laskin—entrepreneur, best-selling author of TWO books and a dentist who’s working hard to build better solutions to all the Molar Mishaps we see today.
Learn more and request a copy of my new book: DentalDisorder.com
Words aren’t enough to convey how amazing it was to sit on a panel of judges that reviewed exciting potential startups in the dental industry.
This was at “Dental Pitch,” a segment of the 2023 Dental Festival held in New Orleans.
In this episode of “The Patient First Manifesto,” I share what I learned from this incredible experience and how the future of dental technology—and even dentistry itself—is all about connectivity.
I’m Dr. Bryan Laskin, author, entrepreneur and a dentist who builds and invests in solutions that elevate dentistry for everyone involved.
Invest in dental technology: ReverePartnersVC.com Get connected with Connected Dentistry™: Toothapps.com Explore convenient, micro-learning for continuing dental education: UpgradeDental.com
Things that are simple in theory can often be surprisingly difficult in practice.
When we hear the terms “simple” and “easy,” it’s easy to think that they mean the same thing. But while those words are often used together, there’s a massive difference in their meaning, and that difference matters, especially in dentistry.
In this episode of The Patient First Podcast, I explain why we can’t use the words “simple” and “easy” interchangeably and how their unique definitions apply to everyday processes in the dental practice.
I also explain why patients may need help with deceptively simple oral hygiene instructions and how simpler practice software can make dentists’ jobs much easier.
I’m Dr. Bryan Laskin: author, entrepreneur and a dentist obsessed with making dentistry truly simpler and easier for everyone involved.
Make dentistry simpler AND easier in your practice: Toothapps.com
Join the Launch Party to celebrate the release of my latest book: DentalDisorder.com
In this interview, I enjoyed reconnecting with an old friend who’s been working hard in a sector that intersects with my own areas of interest. Patrick Jacobwith is the CEO of and a partner at Sunset Technologies, and he has a wealth of insights to share on some of the biggest issues dental practice owners are facing today.
Our exciting conversation touches on cybersecurity, ransomware attacks, HIPAA compliance, interoperability, the integration of new dental technology and much more.
With more than 25 years of experience in healthcare and a profound knowledge of HIPAA-compliance for dentists, Patrick is a wellspring of information that dentists in my audience absolutely need to hear.
I’m Dr. Bryan Laskin—an author, an entrepreneur, a dentist and a fellow champion of helping dentists across the nation build productive, patient-focused and fully compliant practices.
“Integrate” and protect your dental practice with Sunset Technologies: SunsetSecure.Com
Register for the DSO Technology Summit hosted by Sunset Technologies in September 2023: DSOTechnologySummit.com
Explore a world of integrated practice management apps: Toothapps.com
Get on the list to be notified when my latest book, Dental Disorder, is released: DentalDisorder.com
A willingness to change is vital to survival for dental practices. But how does your dental team respond to change? What does their response say about the kind of changes you want to implement? How can you build a growth-minded team or help your current team become more open to change?
When it comes to running a successful and truly people-centric business, it can be hard to know the right time and manner to introduce new changes.
In this interview, Dr. Kathryn Alderman shares some valuable, insightful and actionable steps dental practice owners can take to roll out changes at the right time and in the right way.
Dr. Alderman and I have a fantastic exchange of complementary ideas in this episode of The Patient First Podcast. We also compare the benefits of hiring people with a change-welcoming mindset versus training current team members to adapt quickly to changes in the practice.
I’m Dr. Bryan Laskin, author, dentist and fellow entrepreneur with a shared passion for helping dentists build the practice of their dreams.
Learn more from Dr. Kathryn Alderman: ProgressiveDentalMentor.com
Request a copy of The Patient First Manifesto: PatientFirstBook.com
Get on the list to be notified when my latest book, Dental Disorder, is released: DentalDisorder.com
It goes without saying that visibility is extremely important in dentistry, and we dentists have so many tools to help us see clearly what’s going on in and around teeth while we work. So how could it be possible that dentists are still working in the dark today?
As it turns out, working with little or no information about a patient’s past medical and dental history is akin to working blindfolded.
In this episode of The Patient First Podcast, I explain why our ‘vision’ as dentists may be impaired and what we can do to fix the situation.
I’m Dr. Bryan Laskin, an author, entrepreneur and dentist who believes that access to information is the key to raising the standard of care.
Shed some light on your practice productivity and explore solutions that will help you deliver more informed care: Toothapps.com
Get notified when my latest book Dental Disorder is released: DentalDisorder.com
This episode of The Patient First Podcast might turn out to be one of those controversial ones, and I’m looking forward to it.
We dentists like to believe that we’re good at evaluating the quality of clinical care rendered by ourselves and by fellow dentists. But can we really expect patients to critique providers based on our clinical talent, alone?
Our patients don’t usually get to see what we see, learn what we’ve learned and experience what we’ve experienced. All they have to go by are other signs and indications that a dentist truly cares about them. If patients can simply sense that we care about the quality of our work, that’s often enough for patients to be convinced that we’ll do a good job on their teeth.
This episode goes both ways: I’ll be reviewing some key indicators that help a patient know whether a dentist is right for them, and I’ll explain how dentists can improve in these areas to better communicate their skill to prospective patients.
I’m Dr. Bryan Laskin, an author, entrepreneur and dentist who is passionate about helping patients find the care they deserve and helping dentists to provide it.
Need help improving your practice’s digital image? Explore solutions that will help you offer the kind of experience that shows patients you truly care: Toothapps.com
Get notified when my latest book, Dental Disorder, is released: DentalDisorder.com
There’s a lingering misconception that dental technology is expensive. That may have been true in the past, but that excuse doesn’t hold up in dentistry today. Not only is the cost of technology going down, but we’re now at a point where you can’t afford NOT to have it in your practice.
Dental technology makes treatment more comfortable and convenient for everyone involved, including patients and providers, and the same is true of practice software and other modern tech tools. The right tools will even lower costs for patients and increase accessibility to care while opening up new opportunities for dental practice owners.
In this episode of The Patient First Podcast, I explain why you’re out of excuses if your practice is behind on dental technology. I also explain how a more interconnected and digitized relationship between patient and practice is actually a boon for dentists who want to “leave work at work.”
I’m Dr. Bryan Laskin, an author, entrepreneur and dentist who’s working hard to help other dentists leverage the benefits of our increasingly tech-forward age to elevate the standard of care.
Get insights into your practice productivity: Toothapps.com
Get notified when my latest book Dental Disorder is released: DentalDisorder.com
Dentistry is notorious for being expensive, but it’s a totally unjustified reputation.
So why do patients perceive dentistry as costly, especially when they are quick to shell out even more money on less important things?
I’ve touched on this topic in the past, but it’s time to explore in depth the real reasons patients balk at the cost of their dental care.
In this episode of The Patient First Podcast, I explain why cost is just an excuse for avoiding a trip to the dentist. I also share what dentists can do to help their patients adopt a more positive mindset towards recommended dental treatment.
I’m Dr. Bryan Laskin, author, entrepreneur, dentist and advocate for patient-centered dentistry that bridges the gap in the way patients and providers view dental care.
Grow your practice and increase production by bridging the gap between you and your patients: PatientFirstBook.com
Get notified when my latest book Dental Disorder is released: DentalDisorder.com
Get ready to taste the world’s first candy formulated to actively fight against the effects of tooth decay.
In this episode of The Patient First Podcast, I interviewed Dr. Mohamed Harunani, the creator of Dream candy—delicious lollipops and button candies engineered to promote tooth remineralization and neutralize an acidic oral environment.
Instead of just “watching” a questionable-looking incipient lesion, you can now give your patients a very tasty oral hygiene adjunct that could aid in remineralization.
Order Dream candy for your patients today: https://www.drjohns.com/pages/dream
Dentistry has seen phenomenal improvement over the past few decades, but the best is yet to come. In fact, it’s almost here.
In this episode of The Patient First Podcast, I explain “Dentistry 3.0,” the next big stage of development for dentistry as a profession.
This episode also discusses the new technologies and systems that dental practice owners need to know about in order to keep up with Dentistry 3.0.
I’m Dr. Bryan Laskin, author, entrepreneur, dentist and advocate for the Standards and innovations in the dental industry that enable patients to receive better care and empower dentists to provide it.
If you’re a patient, then you’re going to appreciate this episode because Dentistry 3.0 will transform the way you experience dentistry, too.
Get connected to Connected Dentistry™ at Toothapps.com
Some dental professionals believe that giving patients increased access to their own dental health data would be dangerous. But in reality, doing so is an integral part of patient-partnered dentistry.
But what exactly does patient-partnered care mean? Why is it so important? How is it different from developing a co-diagnosis with the patient? And why is improving access to data vital to patient-first dentistry?
Learn the answers in this episode of The Patient First Podcast.
I’m Dr. Bryan Laskin, an author, entrepreneur and dentist who believes a patient-partnered approach is the key to elevating dentistry for everyone.
Explore solutions that will help you deliver patient-partnered care: Toothapps.com
You’ve already heard about Intelligence Quotient (IQ). Emotional Quotient (EQ) is also receiving lots of attention these days. But have you ever heard about XQ?
“XQ” stands for Experience Quotient and it can be defined as the measure of an individual’s collective experiences that gives them a unique perception of or insight into something.
I'm Dr. Bryan Laskin, author, entrepreneur, dentist and innovator in pursuit of better dentistry for all. In this episode of The Patient First Podcast, I contrast the XQ of care providers with that of patients in dentistry. I also explain how my professional experience and entrepreneurial endeavors as a dentist have yielded unparalleled insight into the patient experience, enabling me to identify solutions to the problems currently plaguing our industry.
Learn about dentistry’s biggest problem and get on the waiting list to receive a free copy of my latest book: DentalDisorder.com
Request a copy of my first book to gain deeper insight into the dental patient perspective: PatientFirstBook.com
Dive into resources that improve dentistry for both providers and patients: UpgradeDental.com
Explore digital solutions designed to tackle the Dental Disorder: Toothapps.com
Very soon, everyone in dentistry will be talking about Connected Dentistry™. What is it? Why was it developed? What problems will it solve? How will it transform the way both dentists and patients experience dentistry?
I share the answers to those questions in this landmark episode of The Patient First Podcast.
I’m Dr. Bryan Laskin, entrepreneur, author and a dentist in pursuit of better dentistry for all. My team and I are working hard at promoting the development of Standards that will ensure the secure and free flow of patient dental health data, and we are also building the tools dental care providers can start using now to prepare for the future of dentistry.
Join the Connected Dentistry movement: Toothapps.com
Workplace “culture” isn’t a fluffy corporate buzzword that’s code for office parties—it’s the very lifeblood of productive dental practices. Despite all the talk about “culture,” few people understand what it really is. This is unfortunate for dentistry, where culture is the secret to building strong teams and productive practices, especially now that most dentists are dealing with a staffing crisis. In this episode of The Patient First Podcast, you’ll learn exactly what “culture” means in the context of a dental practice and what it takes to create a strong culture that keeps the business moving forward. I’m Dr. Bryan Laskin, founder of Upgrade Dental and Toothapps®, and a dentist and entrepreneur who has learned the value of knowing your culture and hiring to match it. Register for free for the webinar "The Secret To Winning The 2nd Half of Your Dental Career."
Become an Insanely Productive Dentist.
Explore more online webinars and CE courses: UpgradeDental.com
You would think that any progress made in the area of medical-dental integration would be a step forward. But why does it seem like the first step is a futile, bottom-up approach?
Anything that improves access to care for patients is a very welcome development. If it doesn’t promote true medical-dental integration, however, then that very development could lead to even more confusion over where one healthcare professional’s responsibilities end and another’s begins.
In this episode of The Patient First Podcast, I discuss a recent development in the medical field that promises to improve access to vital dental treatment while raising more questions about the future of medical-dental integration. I also share the solution that promises to do much more to improve communication and patient case collaboration between these two closely related fields of care.
I’m Dr. Bryan Laskin, author of The Patient First Manifesto, and a dentist who’s actively working on solutions that support true medical-dental integration.
Request a free copy of my book: PatientFirstBook.com
Get involved in the effort to improve medical-dental integration: DentalStandardsInstitute.com
Dentists have enough to worry about as it is with the ever-present fear of a malpractice lawsuit hanging over their heads. One wrong move, and they can say ‘goodbye’ to their dream of running a profitable practice.
The bad news is that, as three dental practices recently experienced, dentists now have to worry about what could happen if they DON’T take a certain action.
That action? Releasing complete dental records to patients in a timely manner.
The even worse news is that most dentists couldn’t do this even if they wanted to, and they could still be fined for noncompliance.
In this episode of The Patient First Podcast, I summarize and quote the contents of a press release that details these three cases and explain why these practices were fined hundreds of thousands of dollars for something that was largely beyond their control.
This episode isn’t all doom and gloom, however. The system may be failing us dentists, but hope is on the horizon in the form of integrative and cost-effective platforms that facilitate the secure sharing of patient dental data.
I’m Dr. Bryan Laskin, author of The Patient First Manifesto, and a dentist who is passionately pursuing improved interoperability in dentistry to ensure patient rights and peace of mind for the dentists who serve them.
Explore the possibilities with Toothapps™ solutions: Toothapps.com
Request a free copy of The Patient First Manifesto: PatientFirstBook.com
The CEO of a successful DSO visited me at Toothapps headquarters and asked an intriguing question that, really, everyone in dentistry needs to be asking.
Dentistry is experiencing a revolution in response to some major problems in the industry, particularly when it comes to the open sharing of dental patient data. With sprawling networks of dozens or hundreds of practices to manage, DSOs are definitely feeling hindered by outdated and incompatible practice management systems, and so they are logically on the front lines of those seeking solutions.
In this episode of The Patient First Podcast, I explain how the meeting with a CEO who is curious about Toothapps solutions culminated in a fascinating question that perfectly sums up what dentistry today should be all about.
I’m Dr. Bryan Laskin, author of “The Patient First Podcast,” and a dentist and innovator actively working on solutions that elevate dentistry for patients and providers alike.
Learn more about creating the optimal patient experience: UpgradeDental.com
Request a free copy of “The Patient First Manifesto”: PatientFirstBook.com
Explore the future of Connected Dentistry™: Toothapps.com
Even if, like me, you had never heard of “AGGA” before, the recent bad press surrounding this orthodontic appliance has been hard to ignore. The Anterior Growth Guidance Appliance (AGGA) has been flying below the radar for quite a few years, unknown to even many dentists, until recent lawsuits cast a spotlight on the device, raising questions on FDA-regulation in dentistry. As I explain in this episode of The Patient First Podcast, there is simply not enough information to make a solid judgment call on the efficacy and safety of AGGA. But the current controversy serves as a reminder to dentists, patients and product developers of the importance of FDA-approval when selling, purchasing and using new dental devices and products. I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and a proponent of (safe and FDA-approved!) innovation in dentistry. Request a free copy of my book: PatientFirstBook.com
Dental practice owners and managers deal with thorny issues on a daily basis. But which problems are truly important and which ones are truly urgent? Knowing the difference is the key to solving the biggest issues in our industry.
In this episode of The Patient First Podcast, I explain how to determine whether a problem is urgent versus important (or both) and how this can help you keep your dental practice functioning efficiently.
Looking beyond the dental practice, the principles I share in this episode can be applied to guide teams in any aspect of life.
I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and a dentist working to build solutions to the most important and most urgent problems in dentistry today.
Request a free copy of “The Patient First Manifesto”: PatientFirstBook.com
Explore innovative practice management solutions: Toothapps.com
Learn strategies that put patients first while boosting production: UpgradeDental.com
Patients, how long should you wait to get a tooth filled? Dentists, how long should you wait before telling a patient they need a filling? The answer just might surprise everyone.
In this episode of The Patient First Podcast, I begin by going back to the basics to explain what dental decay is and what to expect if it goes untreated. Patients will learn when they should agree to get a filling, and dentists will learn about an exciting new industry development that will change the parameters for determining when to intervene with restorative treatment.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto", and a dentist who champions dental solutions that help us raise the standard of care in a patient-partnered way.
Request a free copy of my book "The Patient First Manifesto": PatientBook.com
Explore resources that help dentists stay up-to-date with advances in the industry: UpgradeDental.com
You've heard the hype about ChatGPT; now it's time to see how it can make your job as a dental professional or practice owner much easier.
Artificial intelligence (A.I.), generative artificial intelligence in particular, is here to stay, and it holds immense potential for the dental industry. There are upsides and downsides to A.I. technology, of course, but there are compelling reasons dentists should start incorporating A.I. even in small ways right now.
In this episode of The Patient First Podcast, I explain what dentists need to know to get up-to-speed on the practical applications of ChatGPT to dentistry, and discuss what the future holds for A.I. in our profession.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto", and a dentist who's working to apply the latest technology to dentistry so patients can get the care that they deserve.
See what's going on at Toothapps: Toothapps.com
Request a free copy of the book "The Patient First Manifesto": PatientFirstBook.com
Did you know that your patients' health information is being held hostage in a data prison?
The conversation about Practice Management Systems (PMS) in dentistry has gotten stale. What's worse, most dentists today aren't aware that PMS systems that don't comply with recent legislation could leave dentists vulnerable to fines of up to $1 million.
In this episode of The Patient First Podcast, I explain why it's high time we change the conversation about storing dental patient data. I'm also excited to share what Toothapps is doing to address the data hostage situation.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto", and one of the very few professionals in our industry working to ensure the open and secure flow of data that is vital to putting our patients first.
Explore the possibilities over at Toothapps.com.
Request a free copy of my book, "The Patient First Manifesto": PatientFirstBook.com
Your dental team is full of geniuses! So why doesn't it always feel that way? According to the book "The 6 Types of Working Genius" by Patrick Lencioni, there are different types of 'working genius,' and your dental team needs to have a healthy balance of all the types to function harmoniously.
Here in "Books Applied to Dentistry," my favorite segment of "The Patient First Podcast," I review this quick and eye-opening read by Patrick Lencioni and explain how you can apply the assessment to your own team to identify strengths and opportunities for improvement.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto," and a dentist, entrepreneur, husband and father who's learned that it takes all types of genius to make a team work.
Request a free copy of the book I wrote, "The Patient First Manifesto": PatientFirstBook.com
There’s new legislation now in effect that affects all dentists and their patients in the United States. The problem? Virtually no one knows about it.
I recently attended an event called “Datapalooza” where I gleaned a ton of compelling insights about the transfer of patient health data. This might sound like some nerdy and insignificant matter. But in an economy where people spend six times more on healthcare than any other developed nation and still face a declining life expectancy, it’s clear that our approach to healthcare needs to change and fast.
In this episode of The Patient First Podcast, I share the most essential takeaways from Datapalooza and explain why dentists today must start supporting secure and open patient health data transfer and how they can do so.
I’m Dr. Bryan Laskin, author of “The Patient First Manifesto”, and a dentist who passionately believes that interoperability is the future of better health for everyone.
Request a free copy of my book: www.PatientFirstBook.com
Explore cost-effective tools for dentists that support interoperability: www.toothapps.com
Hate flossing? Then you're going to really enjoy learning about the best thing that could happen to teeth since the electric toothbrush.
In this episode of the Patient First Podcast, I interview Eli Packouz, CEO and Co-Founder of Instafloss, the latest automatic flossing device that is here to turn the oral hygiene industry upside down. I had so much fun talking with Eli and learning about all the time and research (and pain!) that went into the development of Instafloss. This device is truly a labor of love, and it's going to change so many people's lives when it's released within just the next couple of months.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto", and a fellow innovator who loves to help shine a spotlight on new solutions that will help more people enjoy healthy and beautiful smiles.
And yes, I'm a dentist who hates flossing.
Request a copy of my book: www.PatientFirstBook.com
Learn more about Instafloss: www.Instafloss.com
On average, a trip to the ER takes longer than 4 hours and costs over $1,000. In light of these numbers, dentists can and should do more to keep their patients out of the emergency room.
This is especially true considering that patients who visit the ER with a dental emergency are later sent to their dentist for follow-up restorative care anyway. A dental emergency is a legitimate reason to worry, but patients can avoid the hassle and cost of an ER visit if dentists take just a couple simple steps.
In this episode of "The Patient First Podcast," I share the ridiculously easy solution every dentist should implement to improve their patients' access to the urgent dental care they need.
I'm Dr. Bryan, author of "The Patient First Manifesto," and an advocate for intelligent digital solutions that improve patient access to oral care.
Explore teledentistry and other digital solutions: www.toothapps.com
Request your FREE copy of "The Patient First Manifesto": www.PatientFirstBook.com
Why do so many dentists hesitate to invest in CBCT imaging? There's a fascinating connection between the dental industry's obsession with profitability and dentists' reluctance to adopt technology like CBCT scanners. I uncover that connection in this episode of The Patient First Podcast.
As dental practice owners are feeling sandwiched between reduced reimbursements and rising overhead costs, the topic of dental practice financial health (EBITDA) has become a hot one. But oddly enough, many dentists are resistant to the very technological advancements and business strategies that can make their practices more profitable.
In this episode, I explain how two major trends in dentistry are closely related and how dentists can leverage these trends to raise the standard of care for their patients and insulate their practices against economic fluctuations.
And yes, there's a special message for patients in this episode, too!
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto", and a dentist who believes that it's time for dentists to start looking at dentistry differently.
Get a copy of "The Patient First Manifesto": www.PatientFirstBook.com
Check out online resources that can make you an "Insanely Productive Dentist": www.UpgradeDental.com
This record of my three biggest flub-ups in dentistry was apparently the hottest episode on my podcast in 2022.
Why do we love to watch others fail? 😅
These wild-but-true stories are pretty darn juicy, so I thought I’d share this again for new subscribers who might have missed this episode when it first aired.
I’m Dr. Bryan Laskin, author of “The Patient First Manifesto”, and a dentist who’s willing to share his professional failures in order to help you avoid making the same mistakes. I
also love keeping things real and sharing a good laugh.
So whether you’ve been following The Patient First Podcast or whether you’re new here, you definitely don’t want to miss this episode!
Download “The Patient First Manifesto” for free: www.PatientFirstBook.com
Did you know that dentistry is stressful for patients and providers alike?
Dentistry ranks highly as one of the best jobs in the United States. But it could be the best career ever if it weren't for the anxiety that overshadows dental treatment experiences.
In this episode of The Patient First Podcast, I explain how reducing dental patients' anxiety reduces stress for dentists and their teams. I also dive into some solutions that can make dentistry a better experience for everyone involved.
I'm Dr. Bryan Laskin, author of "The Patient First Podcast," and a dentist who wants to help patients and fellow dentists take the stress out of dental treatment.
Check out DigitalNitrous.com to see how virtual reality can melt away dental anxiety.
Explore more solutions for reducing dental anxiety in your patients at UpgradeDental.com.
Request your free copy of "The Patient First Manifesto": PatientFirstBook.com.
Do you have teeth? Then this podcast is now for YOU.
It’s been an immense joy to work on this podcast and help dental professionals learn how to put patients first.
But vital feedback from dental patients has alerted me to the need to bring even more patients into the conversation. I’m thrilled to announce that I’m taking this podcast in a new direction with the goal of helping dentists and patients bridge the gaps in their expectations and communication.
I’m Dr. Bryan Laskin, author of “The Patient First Manifesto”, and a dentist who believes that no one knows better than a dental patient what dental patients need.
New here? Check out UpgradeDental.com to learn ways you can put your dental patients first.
More than 1 in 3 dentists today are currently struggling to hire and retain talented team members. I should know. I'm one of them. The dental industry is experiencing a very real and chronic shortage of hygienists and assistants. Dentists need to develop a holistic strategy that keeps their practices competitive and appealing in a field where there just aren't enough job candidates to go around.
In this episode of The Patient First Podcast, I explain when you should consider offering competitively higher wages and why there are better things you can do to attract and retain the talent you need to run a profitable practice.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto", and a dentist who's happy to share the strategies that have helped me build a team that drives my own practice to success.
Get more insights on building a productive dental team: UpgradeDental.com
Get your free copy of "The Patient First Manifesto": PatientFirstBook.com
Explore solutions that will make your dental team's life so much easier: Toothapps.com
Did you know that there is a strong correlation between customer satisfaction and revenue growth?
In Episode 79 of The Patient First Podcast, I review the results of a survey that reveals just how badly the business of dentistry is failing in comparison with other industries. The results also illustrate how the patient experience is the key to the success of dental practices.
I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and a dentist who's learned that customer service in dentistry is no longer optional.
Start making a difference in your dental practice: www.UpgradeDental.com
Get your copy of "The Patient First Manifesto": www.PatientFirstBook.com
Did you know that some 20 to 30% of your patients could be delaying dental treatment because your practice makes it too hard to book an appointment?
In this episode of The Patient First Podcast, I share the fascinating results of a recent survey by Byte of over 1,100 dental patients and explain practical ways you can optimize your dental practice to grow your productivity.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto," and a successful dentist who's learned through experience that high new patient numbers aren't necessarily the key to a successful practice...
Learn how to become an "Insanely Productive Dentist": www.UpgradeDental.com
Grab your copy of "The Patient First Manifesto": www.PatientFirstBook.com
The pandemic permanently changed dentistry as we know it. Those who believe the changes were only temporary are in for a rude awakening. In this episode of The Patient First Podcast, I answer a question someone asked me about where dentistry is currently at in the stream of time.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto", and a dentist who's keeping his finger on the pulse of the industry to help other dentists change with the times.
Learn how to boost your profitability by shifting with the times: www.UpgradeDental.com
Explore the easiest way to keep your practice ahead of the curve: www.Toothapps.com
Get your free copy of "The Patient First Manifesto": www.PatientFirstBook.com
What matters most to your dental patients probably isn't what you think. But if you aren't meeting your patients' expectations, you're leaving money on the table.
In this episode of The Patient First Podcast, learn why the dental industry as a whole is behind the curve when it comes to customer satisfaction...and what you can do to position your practice ahead of it.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto", and a dentist looking to make the delivery of care easier for patients and dentists alike.
Check out this suite of tools designed to make your practice more convenient: www.Toothapps.com
Get your free copy of "The Patient First Manifesto": www.PatientFirstBook.com
Are certain team members dragging down your dental practice? I know you feel frustrated and helpless, but there is a solution you can implement today to change things. Be warned: this solution will hit very close to home.
In this thought-provoking episode of The Patient First Podcast, I challenge you to shift your mindset in a way that will transform---for the better---the way you hire talent for your practice.
I'm Dr. Bryan Laskin, author of "The Patient First Manifesto", and a dentist and entrepreneur who's learned the secret to surrounding yourself with amazing people.
Learn how your team can help you become an "Insanely Productive Dentist": www.UpgradeDental.com
Get your free copy of "The Patient First Manifesto": www.PatientFirstBook.com
Wish you could focus better? As a busy dentist, it’s not easy to ignore the daily demands on your time. But in this episode of The Patient First Podcast, I show you how to increase your focus so that you can be more productive and get closer to achieving your goals.
I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and a dentist who’s realizing one professional success after another thanks to this method I use to improve my focus.
See what I’ve been focusing on lately: www.ToothApps.com
Improve your focus and become an “Insanely Productive Dentist”: www.UpgradeDental.com
Get your free copy of “The Patient First Manifesto”: www.PatientFirstBook.com
The secret to reaching your long-term goals for your dental practice lies in the short-term decisions you make. In this episode of The Patient First Podcast, I explain three simple steps that will help you set the right goals and stay on-track to meet them.
I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and a successful dentist who’s followed these exact steps to achieve my own professional goals.
Get more inspiration to reach your goals: www.UpgradeDental.com
Get your free copy of “The Patient First Manifesto": www.PatientFirstBook.com
How do you respond to failures as a dental clinician? Find out what it means to fail 'the right way' in this episode of The Patient First Podcast. I'm Dr. Bryan Laskin, author of "The Patient First Manifesto," and a dentist who's known plenty of failures and successes.
Keep on pushing for greatness: www.UpgradeDental.com.
Request your free copy of “The Patient First Manifesto”: www.PatientFirstBook.com.
Already feeling burned out by your first few years of clinical dental practice? This is exactly what you need to hear. In this episode of The Patient First Podcast, I share what I've learned from decades of experience in both patient-facing and non-clinical careers. I'm Dr. Bryan Laskin, author of "The Patient First Manifesto," and a dentist who works hard to help other dentists love what they do.
Find the inspiration you need to stick it out in dentistry: www.UpgradeDental.com.
Request your free copy of “The Patient First Manifesto": www.PatientFirstBook.com.
What's holding your dental practice back? In the words of famed stoic Marcus Aurelius, “what stands in the way becomes the way.” In this episode of The Patient First Podcast, I show you how to identify the obstacles in your practice and turn them into opportunities for growing your profit margin.
I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and a fellow dentist who is all too familiar with the challenges of running a productive dental practice.
Find solutions that will help you identify the obstacles in your practice at www.Toothapps.com
Here are other great resources to keep your practice running smoothly:
On-demand CE courses: www.UpgradeDental.com.
Request your free copy of “The Patient First Manifesto”: www.PatientFirstBook.com.
In this episode of the Patient First Podcast, I share the guiding principle I learned that helped my dental practice make millions. I also explain how it can guide your business decisions, as well.
I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and advocate for moving dentistry into the future.
Loving this podcast? Check out membership options for unlimited on-demand CE courses at www.UpgradeDental.com.
Claim your free copy of “The Patient First Manifesto" at www.PatientFirstBook.com.
Implementing change can be challenging and is often met with negativity. Negativity can be detrimental to our productivity, creativity and overall team morale, so it’s important that we stay positive as change is an integral part in growing our practices. In this episode of The Patient First Podcast, Dr. Laskin explains how to combat negativity around change before it kills our motivation and enthusiasm.
Check out the Upgrade Dental at www.UpgradeDental.com.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
As a dentist, time-management is as important (arguably even more important) as your clinical skills especially when it comes to the patient perspective. In today’s episode of The Patient First Podcast, Dr. Bryan Laskin discusses how systematizing something as simple as your bur kit can save you massive amounts of time without sacrificing the quality of care…and in fact, even improve it!
Check out the Upgrade Dental Recommended Prep System at www.upgradedental.com/upgrade-prep-system/
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Do you own your own practice? Are you considering selling in the next 5 to 10 years? Sooner? In this episode I cover 4 big mistakes I made when selling my dental practice a few years ago, and several additional things that went very well.
Watch the presentation "Winning The 2nd Half Of Your Dental Career" here: https://bit.ly/3Lkm17a
Check out proven growth strategies from industry experts at www.UpgradeDental.com
Assembling great leadership in your practice is key to setting up your team for success. But what should you be looking for when delegating and elevating team members into successful leadership roles? In today's episode of The Patient First Podcast, Dr. Bryan Laskin shares one key trait to look for in a person to guarantee success and the one trait to steer clear of (for everyone’s sake).
Check out proven growth strategies from industry experts at www.UpgradeDental.com.
Get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
The attention span of humans has been recently downgraded to that of a goldfish (maybe even worse). In the world we live in today, distractions are everywhere and changing another person’s attention span is next to impossible. In today’s episode, Dr. Laskin reveals his top tips on how to capitalize on short attention spans to benefit you, your team and your patients.
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
Get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
What's the best way to get more patients? An even better question…what’s the easiest way to get new patients without breaking the bank on expensive marketing solutions? The simple answer is...by putting patients first. In this Patient First Podcast episode, Dr. Bryan Laskin shares his top 3 no-brainer solutions to get your patient numbers up!
Check out the OperaVR solution at www.digitalnitrous.com.
Get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
What's the best way to get more patients? An even better question…what’s the easiest way to get new patients without breaking the bank on expensive marketing solutions? The simple answer is...by putting patients first. In this Patient First Podcast episode, Dr. Bryan Laskin shares his top 3 no-brainer solutions to get your patient numbers up!
Check out the OperaVR solution at www.digitalnitrous.com.
Get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
Patients expect esthetic dentistry regardless of any additional training or certifications in cosmetics because what is the alternative…ugly dentistry? Dr. Laskin is ruffling some feathers in this episode discussing why marketing yourself as a cosmetic dentist alone may not be an effective strategy. Listen in to learn what you can do to make your practice stand out amongst the rest of the cosmetic dentists.
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
Get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Dental insurance throughout the years has become a high marketing expense for dental practices and not a true “benefit” to our patients. In this episode of the Patient First Podcast, Dr. Laskin uncovers what dental insurance really is, what it isn't and how to adjust the way things are in order to put our patients first and grow your practice!
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
Get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Leadership and learning go hand in hand. A true leader never stops being a student--always willing to learn and improve their skills. But where does a leader go to learn about actually leading their dental practice? In today's episode, Dr. Laskin points highlights the lack of leadership courses in dentistry and provides a solution to the problem!
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
Have you ever "missed the target” at some point in your career? Of course you have, we all have! But did you just move past it or did it motivate you to do better? In this entertaining episode, Dr. Laskin reflects back on the top 3 mistakes he has made over the course of his dental career.
Learn more at www.UpgradeDental.com.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Dr. Laskin is fired up in today’s episode because there is a philosophical wrong going on in our profession right…patients’ data is being held prisoner by our practice management systems. How many times have you thought about being able to provide better service if you only had full and easy access to your patients' previous dental records? The million dollar question is, how do we overcome this obstacle? In this episode of the Patient First Podcast, Dr. Laskin shares his thoughts on getting out of the dental data prison.
Want to learn more about righting this philosophical wrong? Check out www.DentalStandardsInstitute.com.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
Your dental office relies on a great team to provide timely, quality care and support each other and your patients. That's why it absolutely sucks when key team members leave. While you can't necessarily stop team members from leaving, you can ensure that you have done what you can to keep them engaged and to attract tomorrow's team members by doing these three things...
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Have you ever had a brilliant idea, something innovative that you know could be revolutionary in your practice, only to be met with a "talk to the hand" kind of response from your team? Well, in today's episode of the Patient First Podcast, Dr. Laskin talks about one of his favorite subjects of all time--making dentists more profitable through innovation. Here are 3 simple steps to get your team on board with new innovations!
Learn more about getting your team on board at www.UpgradeDental.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
The culture of a company is vitally important to the success of any company, but oftentimes it is misunderstood in dentistry. In this episode of the Patient First Podcast, Dr. Laskin talks with Dino Watt, one of the most exciting business trainers, author and CEO of The Propreneur Path, a company dedicated to create company culture by design, increase sales intentionally, and take back control in all areas of personal and professional life.
Check out Dino's book at www.dinowatt.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Putting your patients first is the best way to grow your practice. But, how do you know when it’s time to expand your growing practice? In this episode, Dr. Laskin does the simple math for you and shares the secret of "knowing" when you should expand! Boost your profitability by joining us in "The
Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com/ipd
Get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Dr. Laskin interviews Julian and Cody Levine from Twice; a holistic oral health company that specializes in utilizing cutting-edge science and clean ingredients to create dental products with amazing quality. Take a look at this episode to know how Twice can be a boost to your practice!
Know the power and impact of a great smile at https://www.smiletwice.com/
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com/ipd
In this episode of the Patient First Podcast, Dr. Laskin invites David Hanning, owner of Dental TI and founding member of FTG Imaging, to talk about the importance of using the right digital imaging system in order to make the most out of your investment! This episode is for you, whether you already are using digital imaging or thinking of switching to digital.
Be "in" the innovative products of FTG Imaging at www.FTGimaging.com
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com/ipd
With the economy changing quickly and unheard of inflation running rampant dentistry isn't immune to its effects. In today's episode we offer a stark warning for owner dentists wanting to guard their profitability, team health, and value of their practice.
Boost your profitability by joining us in "The Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com/ipd
Get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Have you ever looked back to the start of your career and thought “man, I wish I knew then what I know now”? Looking at successful dentists today, it's hard to imagine that they went through some of the same challenges in the beginning. They all did. That's why in this episode, Dr. Laskin shares 3 things that you should know NOW when starting off your career.
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com/ipd
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Have you ever poured your heart and soul into a complex treatment plan only to have the patient avoid scheduling the appointment or completely ghost you? In this episode of The Patient First Podcast, Dr. Laskin talks with Dr. Christopher Phelps, a dentist, author and entrepreneur, about issues, reality and problems dentists face when it comes to case acceptance and how to overcome them.
Save $400 on the Maximum Case Acceptance Workshop at www.UpgradeDental.com/Phelps.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
Have you ever had someone leave your team only to realize the grass isn’t always greener on the other side, and end up wanting to come back? Now, you are faced with a conundrum; should you rehire them with a higher compensation so they don’t leave again? Find out what Dr. Laskin thinks you should do if you ever find yourself looking to rehire a previous team member.
Check out The Insanely Productive Dentist Workshop Series at www.Upgradedental.com.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
As we all know, many myths about dentistry circulate the world of media and oftentimes dentistry is not portrayed in the best light possible. That is why it can be surprising to read something GOOD about the dental industry in the media (especially when it isn’t written by a dental professional). But why does it have to be this way? In this episode of The Patient First Podcast, Dr. Laskin debunks the false fears that revolve around dentistry and gives advice on how you can help address your patient's anxiety!
Free Webinar With CE: 3 Steps To Massively Increase Your Production: www.UpgradeDental.com/webinar
Get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
In this episode of The Patient First Podcast, Dr. Laskin shares his own personal experience of owning several practices in the span of 10 years and getting as much as 6X ROI. If you're thinking of investing and expanding your practice, check out this episode for the lessons and tips that Dr. Laskin learned along the way to help make your journey as successful.
Check out my webinar at www.UpgradeDental.com/webinar
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
It’s no surprise that the economy has taken a huge shift coming out of the pandemic and businesses are feeling the effects. Many of those changes are completely out of our hands, but we can take control of how we react to them. Now is not the time to sit and do nothing. In fact, now is the time for your practice to strive and make a profit. Profit isn't a goal or purpose, but a result. That's why in this episode, Dr. Laskin talks about the importance of profitability, especially during these trying times.
Check out my webinar at www.UpgradeDental.com/webinar
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
In today's episode, Dr. Laskin is joined by Jennifer Fernjack, a former patient and author of the book "Greater Than", to discuss the the concept of "emotional grit" and the patient's perspective when it comes to dental anxiety.
For a true patient first perspective, check out Jennifer's book, "Greater Than", at www.jenniferfernjack.com
Check out the Upgrade Dental Anxiety Course at www.upgradedental.com/anxiety
Did you know that the best marketing strategy is by recommendation and talk of mouth? Who better to talk about your dental practice than your own patients? Imagine you have one satisfied patient who loved your work. Now, this patient shares about you, while the other one does the same and so on. Now you have your own network of promoters, without even doing any marketing at all!
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Are you looking to grow your practice, but aren't sure what questions you should be asking? There is a great book that constitutes these exact questions; "The Three Questions" by Jon J Muth. The best part is, they can be applied in all walks of life. Dr. Laskin dives into another segment of "Books Applied To Dentistry" to discuss how you can put your patients first by applying three simple questions into your practice!
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Have you ever felt burned out, stressed and in complete chaos? Well, you aren’t the only one. Our industry can indeed be demanding and unforgiving, especially in practice, organization and efficiency. But it doesn’t necessarily have to be that way. There are tons of products that make a world of difference for your practice; you just have to know which are the right ones for the job. Today's episode of the Upgrade Dental 2nd Opinion features Kay Hickey, LDA, an expereinced dental assistant and instructor who has been part of the team at Zirc, a pioneering and innovative dental product company, for over 5 years.
Be sure to check out Zirc's creative products at www.zirc.com
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
Although change can be a two-edged sword, the pain of not changing is greater than the pain of change. In order to keep up with the fast-paced world today, we have to learn how to face that pain head on or else get left in the dust. Progress is impossible without change, and those who are unable to change will struggle to make progress. In today's episode of The Patient First Podcast, Dr. Laskin discusses the simple filter he uses to evaluate any change to see if it's worth the pain.
Visit www.ToothApps.com for simple solutions that deliver massive value to your office.
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
Value is like a lighthouse, providing us with direction, meaning, and purpose. Knowing the value of your dental practice is key when looking to grow your business. But how do you determine the actual value of your practice? In this episode, Dr. Bryan Laskin does the math for you and talks about the simple ways you can elevate the value of your practice!
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com/
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Today's market is full of innovative products that help make dentists' jobs eaiser. But the question is which products are right for you? Which products guarantee 100% satisfaction? Are the ones you're using right now the most up to date? In this episode, Dr. Bryan Laskin talks with Dr. Mike Miyasaki, COO of Vista Apex and an inventor in restorative and endodontic devices, to see how Vista Apex can answer those questions for you.
To know more about the amazing products offered by Vista Apex, visit vistaapex.com
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com/
There are always going to be obstacles when growing your practice. Whether they are personal choices, the current state of the world or sometimes, even unseen circumstances. Nowadays, it's not just about surviving. It's about thriving, growing and moving forward! In this episode, Dr. Laskin discusses three simple yet effective measures dentists can take to build their business and be insanely productive!
Check out the "Insanely Productive Dentist Workshop Series" at www.upgradedental.com/go
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
If people aren’t finding a new dentist through word of mouth referrals from friends and family, you can guarantee they are searching the internet for reviews and looking for an online presence to help make their decision. That's why a professional website can either make or break the growth of your practice these days. In today's episode of The Upgrade Dental 2nd Opinion, Dr. Laskin sits down with Kayvan Mott, a website and online marketing expert and co-founder of DocSites, an all-in-one website hosting site that specifically helps dental and medical professionals create a tailored, affordable and effective website based on your taste, all in a click of a button!
If you're interested in checking out the amazing service offered by Kayvan Mott's company, you can visit www.DocSites.com.
Check out the "Insanely Productive Dentist Workshop Series" a www.UpgradeDental.com
On this episode of The Patient First Podcast, Dr. Laskin interviews Dr. Jeremy Krell, a highly experienced investor and entrepreneur with a proven track record in taking startups to multi-million dollar buyouts. Dr. Krell shares how he started his amazing journey, what steps he took to get to where he is today and how they help startup dental practices achieve success. If you’re looking for inspiration or simply curious on what it takes, this episode is for you!
Learn more about the first independent venture fund for oral health at www.reverepartnersvc.com. For those interested in investing, Dr. Krell is giving out a discount code for the followers of The Patient First Podcast! Just message in "Laskin123" to get a 15% carried interest!
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
We all know that investments are an important step in managing your finances and these days, real estate is a great opportunity. However, with all the options currently available, you must define what makes a smart investment that benefits you as a dental practitioner. You have to ask the question, "what kind of investment can help you establish and grow your business in the long run?" In today’s inaugural episode of the Upgrade Dental 2nd Opinion, Dr. Laskin introduces Austin Hair, a veteran investor from Leaders Real Estate Development, to talk about making smart decisions in investing your hard-earned money!
Make great Real Estate Investments at www.LeadersRE.com
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
In this episode, Dr. Bryan Laskin introduces a revolutionary way he will help level-up the industry game, grow your practice and ask the hard-questions for the benefit of dentists and patients alike with a new sub-series of the The Patient First Podcast: The Upgrade Dental - 2nd Opinion!
Check out the "Insanely Productive Dentist Workshop Series" at www.upgradedental.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Today’s episode features Dr. Ginger Bratzel, Founder of Rio Grande DATP LLC. She talks about how she started her practice and how it led her to be a consulting coach in one of the largest healthcare marketing companies in the nation. She and Dr. Laskin also touches the topic on the obstacles dental practitioners may face during their initial, or even later years of practice. Find out more by listening to this podcast now!
Check out Dr. Ginger Bratzel’s website at www.gingerbratzel.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Today’s episode of The Patient First Podcast features Bill Neumann, CEO at Group Dentistry Now, a multimedia corporation committed to providing DSOs and dental group practices with relevant news, education, goods, consultation, career placement and services. Dr. Laskin interviews Bill Neumann about how he started Group Dentistry Now and shares advice and tips for dentists from a business perspective and how dentists can address the issues they face in the corporate world!
Learn more about Group Dentistry Now by visiting www.Groupdentistrynow.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
There are many negative forces working against the dental industry. With the prices of dental materials getting higher each day, having to cope with shutdowns and overhead expenses growing, it's time for dentists to look for more effective ways to generate a higher profit. But how do you do that without working more hours or increasing your fees? What are the steps you can take, especially at these times, that can make you more productive? In today’s episode of The Patient First Podcast, Dr. Bryan Laskin put together simple answers to these questions so you can get more done, produce more and make more with less effort!
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
So you’re a dentist and you finally got your name out there–finally listed online and you start to get a regular flow of patients. Now comes the real deal: Reviews. In today's online world, they can either make you or break you...but how do you navigate that? Which platforms should matter most to dentists? Should you ignore mediocre or “Meh” reviews? In today’s episode, Dr. Bryan Laskin talks about which reviews actually matter; the ones you should pay attention to, how to identify them and how to deal with them. If you are one of the many who are concerned about what your patients think about you, this episode is for you!
Check out the "Insanely Productive Dentist Workshop Series" at www.UpgradeDental.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
You've got to spend money to make money, right? In dentistry, there are no shortages of ways we can invest our hard earned money into new technologies, systems, and materials... But is it helpful? In this episode of The Patient First Podcast, Dr. Laskin covers 10 low-cost, no-brainer and easy to implement tech investments that deliver a 10X return... Or more!
For more information on Dr. Laskin’s innovative app that will be showcased at The Chicago Midwinter Meeting this February, visit www.toothapps.com
Check out the "Insanely Productive Dentist Workshop Series" at www.upgradedental.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Meetings...we have all been subjected to a bad meeting (or many) in our career. So what is it that sets the good meetings apart from the dreaded bad meetings? Listen to this episode as Dr. Laskin reveals ways to lead good team meetings in your practice.
Visit www.upgradedental.com/go to become your most productive self.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
Dr. Bryan Laskin shares his insights on a quote from Tony Robbins: "Remember this: Anticipation is the ultimate power. Losers react; leaders anticipate." See how the power of anticipation can help any dental practice. Visit www.upgradedental.com/go to become your most productive self.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
Today's "Books Applied To Dentistry" segment dives into one of Dr. Laskin's favorite books to re-read, "Traction: Get A Grip On Your Business" by Gino Wickman.
Listen as Dr. Laskin highlights his top takeaways from the book that you can apply to not only your practice, but life in general.
Visit www.upgradedental.com/go to become your most productive self.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
In this episode, Dr. Laskin highlights a problem many dentists face when it comes to success...becoming complacent. Listen to learn why now is the best time to be a dentist, but the worse time to be complacent.
Visit www.UpgradeDay.com to gain instant access to Dr. Laskin's lecture, "3 Steps To Massively Increase Your Production" and other expert lectures (registration is Free)!
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Still brainstorming resolutions for 2022? How about making 2022 your most profitable year yet?! Dr. Laskin discusses 3 simple ways to help increase your production this next year.
Visit www.UpgradeDay.com to gain instant access to Dr. Laskin's lecture, "3 Steps To Massively Increase Your Production" and other expert lectures (registration is Free)!
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Figuring out how much your practice is actually making doesn't have to be complicated. Dr. Laskin presents a simple way to determine how profitable you really are.
Learn more at www.Abundents.com.
Visit www.Dentaltreadmill.com to get more information on becoming your most productive self.
Dr. Bryan Laskin is joined by John Stamper, founder of JRS4 Media, a Digital Media Company, and co-founder of CE Exchange, a Continuing Education Consulting. Listen as they discuss areas of dental continuing education that fall short when it comes to putting the patient first and what is being done to bridge the gap.
Learn more at www.dentalace.org.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
Listen to this episode of "The Patient First Podcast" to learn why (and more importantly how) time spent increasing production is a much wiser investment than scrutinizing over line items.
Visit www.Dentaltreadmill.com to get more information on becoming your most productive self.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
Being busy all of the time doesn't always correlate to being massively productive. Listen to this week's episode as Dr. Laskin uncovers simple ways to free up your time in order to be insanely productive (while staying sane).
Visit www.Dentaltreadmill.com to get more information on becoming your most productive self.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com.
It's "Ask Me Anything" day at The Patient First Podcast and Dr. Laskin is answering the frequently asked question, "what is it like after selling to a DSO?". Tune in to hear Dr. Laskin's experience during the entire process.
Feel free to comment below with a question you want Dr. Laskin to answer on the next "Ask Me Anything" segment.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
Visit www.Dentaltreadmill.com to get more information on becoming your most productive self.
In this episode, Dr. Laskin discusses the drawback of treatment planning based on assumptions made about your patients' financial status.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
View our full list of training, events, and resources at www.UpgradeDental.com
Dr. Laskin gets personal in this episode of The Patient First Podcast. Listen in as he discusses what life looks like after hanging up the handpiece and why you can never really walk away from dentistry.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
View our full list of training, events, and resources at www.UpgradeDental.com
Dr. Laskin is joined by Alex Johnson, Director of Engineering, Regulatory & Quality at Vista Apex, for a behind the scenes look at what all goes into creating a new dental product.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
View our full list of training, events, and resources at www.UpgradeDental.com
Edwin Dearborn joins Dr. Laskin to discuss the three R's of business growth: Referrals, Reactivation & Reviews.
Learn more about "Referology" at www.brandedshareables.com.
View our full list of training, events, and resources at www.UpgradeDental.com.
Dr. Laskin is joined by Sean Crabtree, Founder of The Crabtree Group, to discuss Sean's book, "Dental Profits". Find out how to play smarter, not harder when it comes to growing your practice.
Learn more about "Dental Profits" by visiting www.thecrabtreegroup.com
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
View our full list of training, events, and resources at www.UpgradeDental.com
Dr. Laskin gives his perspective on how and why a certain company that is despised by most in its own industry, has seen massive growth and popularity.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
View our full list of training, events, and resources at www.UpgradeDental.com
Looking to build the practice of your dreams or thinking about remodeling your current practice? Listen to this week's bonus episode as Dr. Laskin speaks with Steve Anderson, President at Denco Dental Construction and recent author of "DentalEase, The Essential Guide to Building the Stress Free Dental Practice of Your Dreams". They discuss some of the blind spots dentists may face when looking to build or remodel their practice and how to avoid them.
To learn more about Building the Stress Free Dental Practice of Your Dreams with Steve Anderson, visit dreamdentalpractice.net
Visit www.PatientFirstBook.com for your free copy of The Patient First Manifesto.
For our second "Books Applied To Dentistry" series, Dr. Laskin cracks open "The Road Less Stupid: Advice from the Chairman of the Board" by Keith J. Cunningham.
This business strategy book provides creative ways to solve problems. Dr. Laskin's big takeaway from the book focuses on "thinking time" and how dentists can effectively implement these problem solving sessions to help grow their practice.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
View our full list of training, events, and resources at www.UpgradeDental.com
We at Upgrade Dental have the mission to "Increase The Influence Of Today's Engaged Dentists".
In this episode, Dr. Laskin breaks down the mission statement word for word.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
View our full list of training, events, and resources at www.UpgradeDental.com
50% of the dental workforce is currently looking to ditch their current employer. Dr. Laskin discusses 3 things dentists can do during this time to attract A players to their team (and keep them).
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
View our full list of training, events, and resources at www.UpgradeDental.com
A fellow dental professional flips off comedian John Mulaney at a dental convention, and Dr. Laskin has some thoughts about what we can learn from this experience.
To get your free copy of The Patient First Manifesto visit www.PatientFirstBook.com
View our full list of training, events, and resources at www.UpgradeDental.com
Feeling tired, drained and sore from seeing patients all day? Listen as Dr. Bryan Laskin and Caitlin Parsons, CYT, RDH and CEO of Caitlin Parsons Yoga Therapy, discuss workplace pain, the importance of posture and ergonomics, and stress management in the dental field.
Check out caitlinparsons.com for more information.
Want to build a top 1% group practice? Check out this episode as Dr. Bryan Laskin and Dr. Pat Cassidy, CEO of Net32, discuss some key points in forming a successful group practice based on real life experiences.
Dr. Bryan Laskin is joined by a Shawn Hall, CEO and founder of Sodium Systems LLC. Sodium is a leader in dental technology and digital xray sensor repair.
In this episode, Dr. Laskin and Shawn discuss what information the three huge supply houses in dentistry may be holding out on you when it comes to dental sensor repair.
Visit sensorrepair.com to learn more!
In this first series of "Books Applied To Dentistry", Dr. Bryan Laskin is diving in to one of his recent new favs, "Effortless" by Greg McKeown. A quick read that every dentist and dental team member can relate to.
In this inaugural episode of The Patient First Podcast, Dr. Bryan Laskin, explains "The Great Disconnect" that exists in dentistry and how to use the patient perspective to conquer it.
On this final episode, Dr. Bryan Laskin and fan-favorite co-host, Dave Pryor, reflect on the evolution of The Operatory Podcast.
The Operatory Podcast is making an upgrade to The Patient First Podcast with Dr. Bryan Laskin. Keep following for to stay up to date on the latest and greatest in dentistry!
Dr. Bryan Laskin is joined by Dr. Len Tau to discuss all of the new tools dentists can provide their patients to help finance the dentistry they need.
Check out Dr. Tau's amazing workshops at workshop.drlentau.com!
The Operatory Podcast is all about burying the dinosaurs in dentistry by finding new technologies to help upgrade your practice. But what do you do a team member is resistant to change?
In this episode, Dr. Laskin is joined by Teresa Duncan from Odyssey Management to discuss the most effective way to handle the "Roz"s of the office.
Teresa is a speaker and writer with over 20 years experience in healthcare. Her areas of expertise include proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems.
Dentists are the second-largest prescriber of opioids for pain management and are often the first source of exposure to the drug for many patients. With the rise of opioid abuse and addiction, it is more important than ever for dentists to be aware of the role they play in this epidemic.
Dr. Laskin is joined by Dr. John Hsu to discuss the opioid crisis, what is currently being done to address the crisis, and how iPill Dispenser can effectively combat the ongoing crisis.
Visit ipilldispenser.com for more information!
It's a dentist to dentist discussion today on The Operatory as Dr. Laskin is joined by Dr. Rich Madow from The Madow Center for Dental Practice Success.
Tune in to hear some of the dumb things smart dentists do and learn how you can save yourself from doing them.
To learn more about how The Madow Center can help upgrade your practice, visit www.madow.com!
It's been reported that 8% of hygienists have quit since the start of COVID-19.
Dr. Laskin and co-host, Dave Pryor, discuss the possible causes of this mass fleeing and what you can do in your practice to protect your team.
Dr. Bryan Laskin is joined by Bob Affleck of Citibank Healthcare Practice Finance to discuss how you can pay for anything in your practice...even after a nationwide shutdown.
Tune in to learn how to get a free cash flow analysis and practice snapshot.
Dr. Laskin and co-host Dave Pryor discuss the small ways to grow your practice in a big way.
For a free gift, visit thepatientfirstmanifesto.com
Dentistry is full of high-achieving individuals. But have you ever yourself being overly self-critical, or have been paralyzed by the fear of failure? In this episode, Dr. Laskin is joined by Dr. Jessica Metcalfe to discuss the Imposter Phenomenon.
To learn more, visit TheAlchemistDentist.com.
Find out how to help your team become more efficient and productive by eliminating laborious tasks and upgrading your practice.
To learn more, visit upgradedental.com!
Dr. Bryan Laskin and Dave Pryor discuss "The Great Disconnect" that exists in dentistry and how to use the patient perspective to conquer it.
Dr. Bryan Laskin is joined by the master of BioRejuventation Dentistry, Dr. Hal Stewart, to discuss how BioRejuventation Dentistry transforms traditional dental care to provide more for your patients.
To learn more, visit thestewartcenter.com!
Dr. Laskin talks with Dr. Mike Miyasaki about his role in innovation at Vista Apex Dental and why using a wetting resin is too often overlooked in crafting composites.
In this episode we have some BIG announcements regarding a top secret project Dr. Laskin has been hard at work on, The Operatory, and more!
Dr. Bryan Laskin and co-host, Dave Pryor, discuss the potential impacts COVID-19 could have on dental practices' profit margins and how to bounce back from the negative into the positive for 2021.
Dr. Bryan Laskin is joined by Dr. Angela Mulrooney from Unleashing Influence. Dr. Mulrooney is a dentist turned speaker, author & thought leader in social media & business helping others find their voice and perfect their own brand.
You won't want to miss what Dr. Mulrooney unleashes on Dr. Laskin in this episode.
Is one of your resolutions for 2021 to be more profitable than 2020? In this episode, Dr. Bryan Laskin shares his secrets on bringing in high-value patients.
Dr. Bryan Laskin is joined by Dr. Matthew Miller to review a universal system that makes doing composite restorations a breeze!
If you would like to learn more about the universal system reviewed in this episode, visit kerrdental.com
ONLINE TRAINING COMING SOON! The Upgrade Dental Guide To Simplifying Composite Restorations.
Ever heard of the phrase, "no rest for the weary"? Well, Dr. Bryan Laskin is joined by Amanda Leaveck in this episode to discuss how rest can actually be majorly productive for high-level achievers.
Learn more on how to "live deliciously" by visiting amandaleaveck.com.
Would you take the advice on what composite material to use from someone who has never touched a handpiece? Seems like a simple answer, but dentists fall victim to spending thousands of dollars on consultants to tell them how to run their practice. In this episode, Dr. Bryan Laskin discusses a simple (and much more cost-effective) alternative to learning what technologies will help Upgrade the dental practice and how to implement them...straight from the mouth of a fellow DDS.
Find out more at Upgradedental.com.
Dr. Bryan Laskin is joined by Lou Azzara, CEO, and Damon Liesse, AVP of Digital Technologies, from Dental Services Group to discuss the importance of bringing dental labs chairside through innovative technology.
To learn more about Dental Services Group, or to find a DSG Lab near you, visit dentalservices.net.
Need a new strategy to help motivate your staff to make it through the rest of 2020? Dr. Bryan Laskin talks about a great incentive to boost morale in your office...and BONUS...it boosts your production at the same time!
Who doesn't love a good two-for-one these days?
Dr. Bryan Laskin is joined by Mike Cruz, the amazing Office Manager of Dee For Dentist, to discuss what tools he has implemented in the practice to make it the most high-tech and patient-centric office in Las Vegas.
Dr. Laskin and co-host, Dave Pryor, wrap up this two-part episode with even more effective ways for dental practices to drive new patients to their offices.
Dr. Bryan Laskin gets the patient perspective from co-host, Dave Pryor, on effective ways for dental practices to drive new patients to their offices. This two-part episode is one you don't want to miss!
What the heck is Dr. Laskin talking about when he says, "we need to stop putting sweaters on dinosaurs"?! Listen in as he explains to co-host, Dave Pryor, what he means and why there could be some sweater-wearing dinosaurs lurking around your dental office.
During these politically charged times, Dr. Bryan Laskin explains what it means to make a vote for dentistry.
Dr. Laskin is in the "hot seat" on this episode of The Operatory. Listen to his interview with Jayden Bell from Dental Coach USA as they discuss how to successfully implement the right technologies in your dental practice.
Dr. Bryan Laskin is reunited with co-host Dave Pryor on this previously recorded episode to discuss the most effective way to implement change in your practice.
There are not a lot of problems in dentistry that can't be fixed (or at least buried) by a steady influx of new patients. Dr. Bryan Laskin shares with The Operatory audience 7 easy things that dental offices can do to bring in those new patients.
In this week's episode of The Operatory Podcast, Dr. Bryan Laskin talks one-on-one with his listeners about the "October Surprise" the dental industry may be facing. He discusses what it is and how to prepare your practice to handle it.
Let's get clinical on this episode of The Operatory. Dr. Bryan Laskin fills in Dave Pryor on the top 5 lessons he has learned from doing over 40,000 during his career.
Dr. Bryan Laskin and David Pryor discuss a huge issue offices are currently facing. If you're up for some tough love though, it can be a massive opportunity for the right dentist.
Dr. Bryan Laskin continues the conversation with Allison Lacoursiere from Clear Coaching to discuss the clear choice in social media when it comes to attracting new patients for your practice. In part 2 of this episode, you will learn the workflow Allison has implemented to bring those new patients in.
Dr. Bryan Laskin welcomes Allison Lacoursiere from Clear Coaching to discuss the clear choice in social media when it comes to attracting new patients for your practice.
Dr. Bryan Laskin is joined by Mike Uretz for this week's episode of The Operatory Podcast to discuss dental technologies that have been made widely popular due to COVID-19. Mike Uretz is a nationally-recognized Dental software and Electronic Health Records (EHR) expert. He is the founder of DentalSoftwareAdvisor.com as well as Dental Software Editor for Dental Products Report.
Want to know the secret to turning potential new patients visiting your website into actual new patients? Listen as Dr. Bryan Laskin and Dave Pryor discuss an exciting new technology in the dental industry that will do just that.
To learn more, visit operadds.com/toothservice!
Teledentistry has been around for years, but it has gained exponential interest during COVID-19. With the immediate urgency to take on Teledentistry in a short period of time, there has been a lack of understanding of how to properly utilize this technology effectively. Listen in as Dr. Bryan Laskin and co-host, Dave Pryor, discuss the shortfalls of implementing Teledentistry and how to do it the right way.
Dr. Laskin takes on this episode solo as he brings in the dentist perspective to a social media post that stopped his scrolling dead in its tracks. "Just my opinion", but this may change your perspective on the future of dentistry.
Automated systems such as sending appointment reminders to your patients should be simple to navigate, but many offices are finding their current systems to be overly complicated and bogged down. Listen to this episode as Dr. Bryan Laskin and co-host Dave Pryor discuss a simple and easy solution to help streamline your practice and consolidate your services.
Dr. Laskin is joined by co-host Dave Pryor to discuss what dentists are doing now to try and hit pre COVID-19 levels of production.
The dental industry has been hit hard by a global pandemic, and it is no surprise that offices' production numbers are feeling the after-effects. Dr. Bryan Laskin and Dave Pryor discuss ways your office can cut down costs on services, such as appointment reminders, by making this simple switch.
Dr. Laskin is joined by Dr. Brandon Tiek on this episode of The Operatory to discuss changes in dentistry and how to make the most of them.
Dentistry has been growing up and to the right for years, but a global pandemic has brought the industry to a screeching halt. Dr. Laskin and Dave discuss the long climb most dental offices will face trying to bounce back and how to use this as an opportunity to rebuild and streamline your practice.
As dental professionals, we are all well aware of the changes that have occurred in our practice due to COVID-19, but what are our patients thinking? Co-host Dave Pryor returns in this episode to bring the patient perspective on the new way of dentistry.
In this week's episode, Dr. Laskin is joined by Corinne Jameson-Kuehl from Custom Dental Solutions, to discuss a crucial asset to your practice and how to protect it as you reopen post COVID-19.
Dr. Laskin is joined by Abby Frey on this week's episode to discuss the importance of creating champions in your office and how to leverage the A+ players in your office.
Check out Upgrade Dental to learn more about training resources.
As dental practices are beginning to open their doors to routine procedures, Dr. Laskin and Dave discuss what will motivate your team (and your patients) to return to your office.
On this week's episode, Dr. Bryan Laskin is joined by Gary Kadi, CEO and founder of NextLevel Practice, to discuss ways to lead your team through a crisis.
To learn more about NextLevel Practice, visit nextlevelpractice.com!
There are three different approaches dentists are taking during this time; respond, react, or relax. Dr. Laskin and Dave Pryor discuss how dentists are choosing to spend their time during lockdown can impact their practice post-COVID19.
Spoiler alert: Tiger King will not prepare you for a successful reopening.
Dr. Laskin is joined by Dr. Don Gallo, Chief Clinical Officer of Dental Care Alliance, to discuss how dental offices can navigate PPE and infection control during this crisis. They discuss how dental offices are staying safe during COVID-19 while seeing dental emergencies and how to continue staying safe once offices open their doors completely. One thing is for sure, it won't be "business as usual" in terms of PPE.
What do you think would be the worst-case scenario for dentists and their dental practices during these unprecedented times? Dr. Laskin is joined by his co-host Dave (appropriately seated 6 feet away) on this episode of The Operatory Podcast to discuss.
There are two very important factors that dentistry is overlooking when it comes to standards within the industry. Dr. Laskin and Dave discuss what those are and how Dental Standards Institute is working to address those in order to improve the safety of dental patients.
Visit www.dentalstandardsinstitute.com to learn more!
Dr. Laskin reflects on his 20-year dental career to shed light on five pitfalls he has encountered along the way to help you avoid falling into those pitfalls yourself. Remember, no improvement is too small or too big when it comes to growing your practice.
Dr. Laskin is joined by the "Grand Poobah" himself, Rolando Mia from Zyris. Rolando provides a new perspective on problem solving and talks through a process on how to simplify what, especially nowadays, can seem like a daunting task.
Learn more about the IsoLite system at zyris.com!