Franchise Interviews: Recent Episodes
FranchiseInterviews
Welcome to Franchise Interviews weekly podcast and radio show. If you ever dreamed of one day owning your own business, then you have come to the right place. Listen to detailed interviews/podcasts with some of the most informative sources on the topics of franchising and entrepreneurship.
People are hungry for good vital content (Keyes, 2009). To date, we have recorded over 700 interviews on our weekly franchise radio show with some of the top franchisors, franchise experts, franchise attorneys, franchisees, and franchise authors. You can even listen to our shows based on the category of interest on our website at http://www.franchiseinterviews.com
We have met with some exciting new franchise concepts as well as some of the biggest names in franchising. As a visitor to our website, all you have to do is click and listen. So grab a cup of coffee, sit back, and enjoy. Live shows can be heard on Blog Talk Radio every Thursday at 10AM EST, 7AM PST. It's no problem if you can't listen to the live show. Each show is recorded and immediately placed in our library of audio archives. To date, we have had over a quarter of a million listeners! Franchise Interviews is hosted by Dr. Martin J. McDermott.
I recently discovered Google’s latest AI innovation, NotebookLM. This new tool has generated a lot of excitement in both the tech and podcasting communities—and for good reason. Users can input any type of raw text, whether it’s a short story or article. NotebookLM will transform it into a podcast. Each "podcast" features the same male and female voices, mimicking the tone and rhythm with natural-sounding filler words like “uhms” and “aahs” Occasionally, you might notice a glitch in the speech or repeated explanations from the virtual hosts.Curious about its capabilities, we decided to put NotebookLM to the test by inputting a recent article featuring Telephone Doctor Nancy Friedman and Dr. Martin J. McDermott. Give it a listen and ask yourself—if you weren’t told this was AI-generated, would you have known?Today’s podcast is a conversation of a podcast interview between Nancy Friedman, known as the "Telephone Doctor," and Dr. Martin J. McDermott, the owner of Franchise Interviews. The interview covers a wide range of topics, including their personal backgrounds, career paths, and insights into the fields of franchising, marketing, and customer service. The interview also touches upon the role of positive thinking, the importance of effective communication, and the impact of theater on personal development. The interview provides valuable insights into the lives and work of two successful professionals who are passionate about their respective areas of expertise.In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.You can hear the interview discussed with Nancy and Martin on the following link.https://www.youtube.com/watch?v=nSXXYPXqwEI
We are meeting with Rob Totten, VP of Franchise Development for Filta Environmental Kitchen Solutions, the leading provider of sustainable commercial kitchen services in the USA.Since its inception in 1996, Filta has positioned itself as the pioneering leader of active fryer management and environmental kitchen sustainability across the food and hospitality industries. Brought to North America in 2002 as a franchise concept, Filta is part of United Kingdom-based Franchise Brands (AIM: FRAN). The cornerstone of the company’s offering is FiltaFry, the complete fryer management service incorporating on-site micro-filtration as well as the removal, recycling, and replacement of cooking oil. Furthermore, the brand provides humidity control in cold storage devices through FiltaCool and prevents drain blockage through its grease-free drain foam brand FiltaDrain. Filta recently achieved the impressive milestone of recycling one billion pounds of cooking oil into biodiesel. In part two, we play a clip from our popular Great Quotes in Franchising podcast on maps and GPS.
Great Quotes in Franchising Podcast - The Hallmark of Franchising - Today's Great Quote in Franchising comes from franchise attorney Kevin Hein. Kevin discusses the hallmark in franchising and what makes a good franchise successful. Kevin Hein focuses his practice in franchising and product distribution law. Kevin is a partner in the Denver office.
We are meeting with Ryan Sawchuk, founder of ReUp Living, to discuss how ReUp is disrupting the real estate market, expansion through franchising, and plans to open an experience center in Las Vegas this fall. ReUp is a pre-listing solution for homeowners, buyers, and real estate agents that increases a home’s value by remodeling it with no risk or upfront costs before selling.Founded in 2021 by Ryan Sawchuk, ReUp began franchising in 2022 and has set out to transform the real estate process by updating tired homes with turnkey home improvements that require no upfront costs. Unlike traditional real estate transactions, ReUp covers the renovation costs and then splits the profit from increased home values, ensuring higher gains from real estate sales. The company can also simultaneously allow buyers to customize the new home while financing is closing. ReUp takes care of all renovation costs, sourcing, project management, and communication, while only using licensed and insured general contractors on all projects. ReUp is making home improvements accessible and stress-free so sellers can increase the value of their homes, buyers can customize and update the home of their dreams, and real estate agents can maximize their profitability through higher property values post-renovation.In part two, we play a clip from our Great Quotes in Franchising podcast.
We have a great show. We are meeting with Charles Furlough, President and CEO of Pillar To Post. Pillar To Post® is the #1 North American Home Inspection Franchise with more than 550+ locations in North America. Pillar To Post™ believes that home inspection is crucial in every homeownership story. A home inspection is designed to assess the home you are considering buying. From the roof to the foundation and everything in between, Pillar To Post’s™ home inspectors will evaluate the home's overall condition and provide you with a detailed report.TALKING POINTS:• Industry Evolution: With 20+ years in the industry, Charles has witnessed significant technological advancements. He can provide a detailed look at how technology has reshaped home inspections, improving efficiency and accuracy, and what the future looks like for the industry.• Leadership Insights: Charles shares his unique approach to leading through market changes, emphasizing the importance of adaptability and innovation. He can discuss the critical skills needed to lead a company in a constantly evolving market.• Resilience in Business: Charles’ experience navigating economic downturns offers valuable lessons. He shares strategies for turning challenges into opportunities, maintaining growth during tough times, and the importance of a proactive approach.• Franchise Growth: Learn how Charles has successfully expanded Pillar To Post’s franchise model, fostering a supportive and innovative culture that empowers franchisees to thrive.In Part Two, we play a clip from our popular Great Quotes in Franchising Podcast.
We have a great show. We are meeting with Ryan Wimpey, the founder of TipTop K9, a company that provides families dog training, obedience, and manners training. Since 2008, Tip Top K9 has expanded to 18 locations across the U.S., and they have been shaping the dog training industry in unique ways. Key TakeawaysRyan will share his journey of growing Tip Top K9 from a single location to a nationwide franchise.Detail how they have changed the dog training industry.Provide tips and advice to aspiring franchisees on identifying the right time to expand.In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Aicha Bascaro. Aicha is the Founder & CEO of the American Franchise Academy® (AFA) and a 30+ year veteran in the franchise industry. Aicha has lived in 14 countries working with master franchisor organizations, leading franchise companies, and managing franchise operations for brands like Domino’s Pizza, Popeyes Louisiana Kitchen and Olive Garden. Her passion is working with franchise leaders focused on growth, financial and time freedom. Aicha is a coach, speaker, and author of Amazon Best-Selling books “The Franchise Fix” and “Multi-Unit Franchise Mastery”.The AFA is celebrating its 8th anniversary in 2024 and focuses on helping franchisees turn their one-unit franchise job into a multi-unit enterprise through systems that increase employee retention and productivity, reduce costs, and increase profitability. Her clients are from the US and around the world.In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Have you ever thought about running your own vacation rental business? We are meeting with Lukas Krause, the CEO of SkyRun Vacation Rentals, a leading vacation rental management company that’s been around for over 20 years, controlling the bookings of over 1,400 properties across 15 states. Some of the questions Lukas will address are the following:Why are more travelers looking at vacation rentals vs. hotels for their lodging needs?How is franchising making the vacation rental market more accessible?What are some of the growing hurdles that property owners face in the vacation rental market, and how is property management removing those hurdles and making homeowners successful?In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Atomic Wings CEO Zak Omar. Atomic Wings was created in 1989 to share authentic New York-style Buffalo wings. Now, with dozens of restaurants open in the U.S., Atomic Wings is setting its sights on nationwide growth. In addition to its existing locations, Atomic Wings targets New York, New Jersey, Texas, Arizona, and Nevada. The brand is led by owners and brothers Zak and Ray Omar. Atomic Wings offers customers fresh, never frozen, natural, and hormone-free chicken wings hand-tossed in 14 proprietary sauces, a classic menu, a welcoming dining experience, and a commitment to quality.With a passion for authentic Buffalo wings and a dream to share them with the rest of the world, their delicious wings and signature sauces have made us a staple in NYC and beyond. Their fresh, never-frozen, hormone-free wings paired with any of our 14 sauces are guaranteed to blow your mind. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Have you ever wanted to open a bar? We have a great show. We are meeting with Roman Maliszewski, founder of Tapster, the groundbreaking self-serve taproom concept. Their tasting room franchise opportunity eliminates much of the overhead and headaches of a typical bar. It offers entrepreneurs a proven blueprint and ongoing support to deliver a true Tapster experience.Roman’s story is much more than just opening a bar. It’s a leap from a Princeton graduate to an advertising executive, a world traveler, and a BEERpreneur. His unique journey and industry knowledge have positioned Tapster at the forefront of a self-serve transformation within the bar industry!Here’s why Roman & Tapster are newsworthy:· From Vendor to Visionary: Roman transitioned from the tech side (Pour My Beer) to build Tapster.· Self-Serve Revolution: Tapster capitalizes on staffing shortages and consumer desire for unique experiences.· Future of Bars: Roman predicts a rise in craft cocktails on draft alongside a focus on sustainability.· Sustainability & Innovation: Tapster prioritizes eco-friendly practices and constantly explores new ways to elevate the customer experience.Roman is a passionate leader with a truly compelling story. He’s happy to discuss:- The impact of self-serve tech on the industry.- How Tapster fosters a unique customer experience.- Trends shaping the future of bars, including staffing shortages and sustainability.Learn more by listening to the show. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show. We are meeting with Bennett Maxwell, the Chairman of Dirty Dough. Dirty Dough uses centralized production with special machines to produce the world’s first 3-layer cookie. This technology also allows a franchise to open up at half the cost of the competition and half the labor while lowering ongoing costs. Other issues of waste, quality control, supply chain, etc., are handled on the corporate level, resulting in the simplest food franchise concept.Dirty Dough is growing rapidly and expanding across the country. Dirty Dough is a food franchise that specializes in unique and fun-to-eat cookies. Recipes are trademarked, meaning customers won’t find these flavors anywhere else. Dirty Dough stores are uniquely set up to be profitable in both large and small markets.With extremely low labor costs and high profit margins, their locations don’t need to sell as many cookies as our competitors to make the same profits. And selling these uniquely addicting cookies isn’t hard to do.
Ford's Garage is a restaurant franchise that takes inspiration from 1920s garages, boasting licensing rights from Ford Motor Company. It has garnered a reputation as a popular dining spot nationwide, attracting patrons with its nostalgic ambiance and authentic American cuisine. The interior design recreates a classic 1920s service station, complete with vintage vehicles, fixtures, and gas pumps. One of its distinctive features is a suspended Model T or Model A car above the central bar, surrounded by Prohibition-era elements such as brick walls, richly colored woods, and a hand-hammered copper bar top. The staff dons mechanic shirts, napkins are made from blue shop towels, restroom sinks are crafted from tires, and the faucets resemble fuel pump nozzles. This restaurant concept is not only unique but also rapidly expanding across the country, making it a topic of lively discussion. We are meeting with Dave Ragosa, VP of Franchising and Development for Ford's Garage.In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Dianne & Gabrielle Melillo, owners of Season 2 Consign in Colts Neck, NJ, and recent IFA 2023 Franchisees of the Year.Founded in 2020, Season 2 Consign is a 100% female-owned non-traditional retailer, offering high-quality, authentic luxury handbags and accessories to clients worldwide. Maintaining showrooms nationwide, the brand provides a centralized marketplace to consign and sell luxury handbags from renowned brands such as Chanel, Louis Vuitton, Gucci, Fendi, and many more, placing an emphasis on sustainability and accessibility in the luxury space.Following the success of their first location, located at 411 NJ-34, Colts Neck, NJ, the Melillos, a mother-daughter duo, were eager at the opportunity to continue their partnership with the brand. With the purchase of the Northern New Jersey territory, the pair can’t wait to expand further within the state.https://season2consign.com/
We are meeting with Jeff Oslund, a Re-Bath multi-unit franchisee who operates in Detroit, Traverse City, Michigan, and Toledo, Ohio. With 30 years of experience in the industry, he has accumulated several valuable tips for successfully growing a business. Despite his long tenure, Jeff remains innovative and continues to excel within the system, as evidenced by his receipt of the Franchisee of the Year Award at this year’s annual conference. Joining the Re-Bath franchise in its early stages, he has navigated through various industry and economic changes. Throughout his journey, Jeff has consistently supported his employees, weathered challenges, and embraced new opportunities. During our podcast, Jeff will cover the following topics:Identifying the right time to expandGaining insights into the industryHiring the right personnelDemonstrating adaptabilityIn Part Two, we play a clip form our popular Great Quotes in Franchising podcast.
We have a great show. We are meeting with the CEO of Premium Service Brands, Paul Flick. Paul built Premium Service Brands on a belief that ordinary isn’t ordained. Paul founded 360° Painting in 2006. The brand quickly grew into one of the top painting franchises in the nation. Today, Premium Brands is a portfolio of franchise concepts that include 360˚ PaintingProLift Garage DoorsMaid RightKitchen Wise & Closet WiseWindow GangRubbish Works Junk RemovalThe Grout MedicHouse DoctorsRooterManIn Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show. We are meeting with Coleman Peavy, Director of Franchise Development at ResiBrands. Resibrands is the parent company to various franchise opportunities, including That 1 Painter, Garage Up, and Pinks Window Services. ResiBrands offers entrepreneurs unmatched value in franchising and is known for its culture, values, and world-class support systems. The success of their franchisees is their measure of success. Resibrands choose franchising as a business model to help others achieve their entrepreneurial dream. In part two, we play a clip from our popular Great Quotes in Franchising podcast featuring Michael Gerber.
Great Quotes in Franchising - The Franchise Secret: Do whatever this guy says! - This Great Quote in Franchise Podcast comes from Tariq Farid. Tariq Farid is an American entrepreneur who is the owner and CEO of Edible Arrangements International Inc. In 2009 he was recognized as Entrepreneur of the Year by the International Franchise Association.
We are meeting with Ryan Vesce, Co-Founder and CEO at Matterhorn Fit. Matterhorn Fit is an anecdotal — yet robust — representation of some ascendant trends in the fitness space: individualized programming, strength training for all demographics, and neurological-based movement patterns.Matterhorn Fit Method is a noninvasive full-body approach to health and wellness. Through their unique process, they identify the root cause of your problems and any other areas hindering your progress.The Matterhorn Method has demonstrated 94% effectiveness for clients within just two weeks and has received acclaim from over 70 professional athletes and Olympians.In Part Two, we play a clip from our Great Quotes in Franchising podcast.
Great Quotes in Franchising Podcast - Franchise Location, Location, Location - A good location overcomes bad marketing! This Great Quote in Franchising comes from Ryan Cunningham, an expert on choosing the best location for a franchise. Ryan Cunningham is the founder and President of the national firm of Javelin Solutions.
According to the National Day Calendar, National Frozen Yogurt Day is observed on February 6th to celebrate a delicious frozen dessert that has transitioned from a trend to a common freezer item over the past few decades. The sales of frozen yogurt continue to rise annually, driven by people seeking a healthier alternative to ice cream. The surge in popularity can be attributed to the wide variety of flavors and toppings available for frozen yogurt. #NationalFrozenYogurtDayThe Story of YogurtIn 1970, H.P. Hood introduced the first frozen yogurt in the United States, initially named Frogurt and served as a soft-serve treat. Subsequently, Humphreys and Dannon also launched their versions of frozen yogurt. The 80s witnessed a substantial increase in its popularity, largely due to its perceived status as a "health food" option. Ice cream manufacturers adapted by offering low-fat alternatives. Today, frozen yogurt is experiencing a resurgence as consumers develop a preference for its tangy yogurt flavor. It has become a common treat not only found in household freezers but also enjoyed as a sweet indulgence after work or play.In today's session, we'll be featuring clips from past interviews about the Yogurtland, Menchies and 16 Handels story.
Presenting an outstanding show featuring David Sauers, the Founder and CEO of Royal Restrooms, a franchise specializing in luxury portable restrooms for outdoor public events. Royal Restrooms is dedicated to leading the industry by offering top-notch products, unparalleled service, and a memorable positive experience for every client and guest. David shares his remarkable story with the audience, sharing insights on navigating life and business pivots, leadership in a stagnant industry, and effective team management. The history of Royal Restrooms traces back to a pivotal moment in 2004, sparked by a porta-potty mishap, leading to a revolutionary solution for outdoor event restroom needs. During a delightful spring day in Savannah, Georgia, David Sauers, Jr., a commercial banker, and his family were enjoying a festival in a community park when the need for a sensible portable restroom alternative arose. Tune in to the show to discover the intriguing turn of events.In part two, we play a clip from our popular Great Quotes in Franchising Podcast.
We are meeting with Felipe Martinez, who serves as the Director of Franchise Development, to discuss the Estrella Insurance franchise opportunity. Estrella Insurance has been delivering outstanding service and maintaining a professional environment for over 40 years. With a presence in more than 200 locations across Florida, California, Arizona, Colorado, Texas, Massachusetts, and North Carolina, and plans to expand to New York and Illinois by 2023, Estrella Insurance is committed to supporting the ongoing success of its franchisees. Comprehensive assistance is provided to franchise owners throughout the pre-opening process, and continuous support is offered by our dedicated management staff. Periodic extensive training is also provided to enhance owners' capabilities in maximizing income potential.Estrella has cultivated robust partnerships with numerous major insurance companies, giving us a competitive advantage and enabling franchise owners to deliver high-quality client services. Moreover, Estrella Insurance excels in Marketing and Advertising efforts in both Spanish and English across various media channels, including TV, radio, outdoor, and notably, the internet. Despite these efforts, our most successful campaigns often stem from referrals by satisfied customers.In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Frank Milner, President of Tutor Doctor, and Ollie Rogers, Tutor Doctor Franchisee, will be talking with Marty and Don about the Franchisor/Franchisee relationship. They also will explain the business model of Tutor Doctor, its history and the services it provides to students of all ages throughout North America and abroad. About Tutor Doctor Tutor Doctor was founded in 1999 as an alternative to the "one-to-many" teaching model most extra-curricular learning centers offer by providing a personalized one-on-one, in-home tutoring service to students. The company quickly grew and in 2003 turned to franchising as a way of expanding the company's impact and meeting the vast market demand. Now with offices internationally in Canada, the United States and the United Kingdom, the Tutor Doctor vision is becoming a reality as the lives of students and their families are being positively impacted throughout the world.
We are meeting with Neil Hershman, CEO of 16 Handles. 16 Handles opened its first store in Manhattan’s East Village in 2008, becoming the first self-serve frozen yogurt shop in New York City. Since then, the brand has expanded to over 45 locations with a menu that includes frozen yogurt, ice cream, vegan soft serve, endless toppings, drinks, and other treats and snacks. Each shop’s full menu is available in-store and via the 16 Handles app. In addition to creating irresistible desserts, 16 Handles works closely with local and national organizations in partnerships and fundraisers. Neil will also discuss how he met and partnered with social media influencer Danny Duncan. In Part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Bob Johnston , CEO of The Melting Pot. Established in 1975, Melting Pot has offered a unique fondue dining experience for over 45 years. As the premier fondue restaurant franchise, Melting Pot has 94 restaurants in 31 U.S. states and Canada. Known for offering a variety of fondue cooking styles and unique entrées, Melting Pot’s menu also features cheese fondues, salads, fine wines, spirits, and chocolate fondue desserts. Fondue fans can join Melting Pot’s Club Fondue for exclusive promotions, special events, and advance holiday reservation privileges. Melting Pot is an affiliate of Front Burner Brands, a restaurant management company headquartered in Tampa, Florida. Every Business Has A StoryBob will discuss how America’s favorite fondue concept dominates the experimental dining industry with new innovations as it plans nationwide expansion into new markets. CEO is not the first title Johnston has held with the idea – Bob initially started as a dishwasher in high school when his two older brothers opened a location.
Great Quotes in Franchising Podcast - Why franchising? A Great Quote In Franchising from Derek Henze, Franchise Business Owner to Topper's Pizza - In this podcast, Derek gives a great response on why franchising was a match for his goals and personality. Derek served in the US Army for eight years as a Field Artillery Specialist and Army Paralegal, serving one tour in Iraq from 2003-2004.
Hi everyone and welcome to a very special edition of Franchise Interviews, where for 17 years we have been asking the frantrepreneur who owns one. I am your host Marty McDermott and I am the president of Franchise Interviews. We have a great show. Well it seems like yesterday, but it was 17 years ago today that we launched our podcast Franchise Interviews. I will speak like an older man, but our podcast was live-streamed on WorldTalkRadio in the old days. That meant anything could happen, and there was no room for error. Nevertheless, there were many mistakes. Most of them I laugh at today. Here is our very first show with a franchise called PBLoco. I was incredibly nervous. Don was calm and collected and brought a lot of knowledge and humor to the show. We will start off with a clip of an interview I did with Jaimie Jay of Stop Riding the Pine, which was one of my favorite podcasts. To date, Franchise Interviews has conducted over 800 interviews. Thanks everyone for your support and friendship.
We are meeting with Chris Medhurst, COO of District Taco,the premier authentic Mexican fast-casual restaurant, bringing the flavors of the Yucatán to the masses. The franchise has grown to 15 locations in and around Washington D.C. and Philadelphia metro areas. Their mission is to serve quality – Yucatán style – Mexican food that is fresh, simple and healthful, with a fully customizable menu that includes vegetarian, vegan and gluten-free options. At District Taco, food is made fresh daily from the highest quality ingredients. They strive to limit their impact on the environment by serving in environmentally friendly packaging where possible.Chris is help leading the charge for future growth with franchising and to increase more brand awareness throughout the East Coast. The brand originally stared in 2009 with Osiris Hoil and his neighbor, Marc Wallace and built on the American dream with only a taco truck. Hoil moved to the United States from Mexico in the hopes of becoming an entrepreneur. Today the brand has grown across the country and hopes to create more smiles with its authentic Yucatán style Mexican Cuisine. https://franchising.districttaco.com/In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with John Ramsay, VP of Franchise Sales for Noodles & Company. Since 1995, the mission at Noodles & Company has been to nourish and inspire every team member, guest, and community they serve. All these years later, these core values remain at the heart of everything they do. From their menu to their service to the way they do business, it's their fresh, unexpected, human perspective that sets them apart. They call this Uncommon Goodness.Noodles & Company franchise locations are essential pillars in their communities and give back to the community in the following ways:Mac & Cheese Trade-Up EventsNoodles & Company hosts Mac & Cheese Trade-Up events where guests donate a box of Mac & Cheese and trade it in for a free bowl of Wisconsin Mac & Cheese. Noodles & Company donates the traded-in Mac & Cheese boxes to local food banks.School Fundraising NightsNoodles & Company locations host school fundraising nights throughout the year, where schools receive a portion of sales from the night.Participating in Local Cultural EventsNoodles & Company franchisees are proud to participate in local cultural events for holidays like Black History Month, Pride, and Hispanic Heritage Month to show the community, team members, and guests that Noodles & Company supports everyone in its community.With more than 450 restaurants in 26 states and over 8,000 team members, we were named one of America's Best Employers for Diversity by Forbes two years in a row. And we have been recognized by the Denver Business Journal as one of the Best Places to Work. We believe these successes are based on our unique and caring culture that makes everyone who walks through our doors feel welcome and appreciated. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Great Quotes in Franchising Podcast - Marty McDermott, the President of Franchise Interviews on WVOX, Go Brand Yourself - Go Brand Yourself - Marty and John talk about franchising and branding. BrandTalk uses brand management principles and the outstanding personality, professional expertise and salt?of?the earth wisdom of Dr. John Tantillo to provide entertainment, comfort and much needed guidance to entrepreneurs.
We are meeting with Dominic Rubino. Dom hosts two shows for the Construction and Contracting Industry (The ProfitToolbelt Podcast and The CabinetMakerProfitSystem Podcast) and is a frequent speaker at various Conferences and AGM's. Dominic has been both a franchisee and a franchisor. As the global Master Franchisor for a Professional Services firm, he took a failing 6-unit company up to 237 units before selling it. He bought his first student painting franchise at University - by accident! His second franchise was in Professional Services, which completely altered his life's course. He built another business from zero to over 120 million in sales using what he learned in that franchise.Dom is an actual business owner who uses real examples. He's been a Pro-Franchising Business Coach with O2E Brands, Golden Spoon, Senior Care, Professional Services, and Sports Clips. He's also been a "Zee" for Triple-A Student Painters, ActionCOACH, and the Global Master Franchisor at FocalPoint Business Coaching. With your facilitation on the podcast, Dominic will discuss how the Franchise Community can take advantage of its massive built-in leverage. In addition, Dom will address important entrepreneurial topics like time management, growth and exit strategies, marketing, and sales.In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with David Grossman, the President of Renue, The Deep Cleaning Experts. At Renue, they have deep-cleaned and disinfected thousands of properties across the United States and worldwide since their founding in 1991. Renue’s decades of experience and unmatched expertise have helped them become the leading provider of comprehensive deep cleaning services for hotels and resorts and other high-end commercial properties. There’s no one like Renue in the deep cleaning industry. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Today’s Great Quote in Franchising comes from Charlie Graves, Chief Executive Officer of Athletic Republic, the pioneers in the sports training industry. Athletic Republic offers state-of-the-art training that unlocks the potential of any athlete, helping them perform at their best. Over the past 30 years, their science-based protocols and specialized equipment have helped more than two million athletes of all ages achieve their goals. The brand takes safety seriously and trains every athlete to perform at the highest level. Charlie describes his secret to franchising, business, and life.
We are meeting with Franchise Coach Scott Milas. After 35+ years of experience, Scott has contributed significantly to various senior leadership positions. Scott is a team player and recently utilized his expertise in development to help build a well-known national fast-casual concept. His tenure in franchising has landed him on leadership panels at several franchise conferences. Scott has also earned his certification as a CFE, Certified Franchise Executive.Every Entrepreneur Has A Story– Scott has been an entrepreneur since his teen years when he started small businesses mowing lawns, raking leaves, and shoveling snow. In his early twenties, he began a career with a major news organization as a cameraman for the White House Press Corp. Several years later, Scott could not ignore the calling of his entrepreneurial spirit and left the news industry to pursue a business career.Scott’s significant strengths include his listening skills, where he can tune in to his clients’ needs and balance that with their interests in a franchise business. He is exceptional at building relationships and earns the trust of his clients he needs to help them succeed. Scott believes, “It’s all about my client’s best interests, not mine.”Scotty is also the host of a great podcast called "All Things Considered Franchising". In Part Two, we play a clip from our popular Great Quotes in Franchising podcast with franchise attorney Nancy Lanard.
Another Type of CashToday's Great Quote in Franchising comes from franchise veteran Joe Mathews. Joe is the author of the popular "Street Smart Franchising." Joe suggests it's often been said that cash is king. However, money alone doesn't move mountains; people do…people with another kind of KASH: Knowledge, Attitude, Skills, and Habits. Franchisees must generate KASH before they generate cash. KASH always comes first.
HTeaO offers 26 handcrafted flavors of ultra-premium caffeinated and decaffeinated tea varieties, in both sweet and unsweet options, at each location and its own proprietary water filtration system for the same consistent flavor no matter the location. The menu also features hot and cold tea and coffee drinks, such as the Texas Chai Tea Latte, Iced Horchata coffee, and other coffee favorites. We are meeting with Justin Howe, CEO of HTeaO. Having officially launched the brand in 2018, HTeaO has seen a two-year revenue growth of 240% and just announced the inclusion of its first-ever ITEM 19 in its 2023 Franchise Disclosure Document (FDD), showcasing an AUV of $1,352,540.98 (per 2023 FDD).HTeaO's recent success and growth highlights include:HTeaO has continued its substantial expansion in 2023 and will have 95 locations open by year-end.The brand has an impressively strong growth pipeline with over 100 sites under construction and hundreds of additional candidates applying to join the ever-growing HTeaO family.The brand also projects to award many franchise agreements in 2024.Recently ranked in the top 60 of the fastest-growing brands in the Southwest by Inc. and ranked No. 9 in Entrepreneur's 2023 Top New & Emerging Franchises Ranking.
One of the shows I strongly recommend listening to if you are an aspiring entrepreneur is Stop Riding the Pine (http://www.StopRidingThePine.com). The show is hosted by the popular Jaime Jay. Jaime is an amazing interviewer and speaks with entrepreneur.
Famous Toastery is a breakfast, brunch, and lunch franchise that encourages its guests, team, and franchise owners to “Be Famous” in their local community by offering “Famously Fresh” meals and a much-needed hub for friends, families, and neighbors to get together in a comfortable atmosphere where “every server is your server.” The brand began in 2005 before evolving into a franchise system in 2013 and growing to over 25 locations today. In 2020 and 2019, Famous Toastery was placed on Restaurant Business’ The Future 50, featuring the fastest-growing small chains. Famous Toastery was ranked No. 9 in the Full-Service Restaurants category of Entrepreneur Magazine’s Top Food Franchises of 2019 and on Entrepreneur Magazine’s Franchise 500 Rankings in 2019 and 2022. In 2018, Famous Toastery received recognition by CNBC as a top franchise to buy, FSR Magazine as one of the Top 14 restaurant chains ready for lift-off, Inc. 5000’s list of the fastest growing companies, and Franchise Times’ Top 200+ franchise opportunities. We are meeting with Mike Sebazco, President of Famous Toastery.
Every Business Has A Story
Best friends since they were eight years old, Brian Burchill and Robert Maynard share a passion for good times, good food, and the performing arts. It turns out that’s a pretty good combination for the restaurant business.
In 2005, they opened their first Toastery in Huntersville, NC, with three more to follow. By 2013, they had turned their big idea into a thriving franchise system. Today, nearly 40 Famous Toasteries have popped up along the East Coast, with more on the way. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Sean Oatney, Vice President of Franchise Development Tommy's Express Car Wash Franchise. Built on a legacy of cutting-edge design and operations, Tommy's Express Car Wash leads the way in Equipment, Facilities, and Operations. Their products will support you every step of the way, from the smallest fitting to a comprehensive franchise solution.
Tommy's Express Car Wash Franchise is listed in Franchise Times as one of the Smartest Growing Franchises in the US. Best in their category and now the fastest growing.
Every Business Has A Story
Alex Lemmen, CEO of Tommy's Express, holds up a grainy photo to prove he started early in the business founded by the Essenburg family of Holland, Michigan. "IT'S A BOY," says the sign outside the Quality Car Wash managed by his father in 1990, when gas was $1.31 a gallon. "That's me!" Lemmen said.
But Tommy's goes back much further, to 1969, when brothers Jun and Sonny Essenburg opened their first Quality Car Wash. "They were partners in life, did everything together," says Ryan Essenburg, Jun's grandson, president of Tommy's Express, and the person who pushed hardest to franchise, starting in 2016. "They always told stories of the Great Depression. It helped sculpt today. He taught us to be conservative, be careful, and be cautious."
The Tommy’s Express record is over 230 cars per hour!!! Wow!
We are meeting with Adam Povlitz, the CEO and President of Anago Cleaning Systems, an internationally franchised commercial cleaning brand with over 30 years of experience. Whether you're a hotel looking for quality common area cleaning or a medical facility needing trustworthy commercial janitorial services, Anago the right choice for your commercial cleaning solutions. What sets Anago apart is their unique 3-tiered business format model, which offers master franchisees expansive territories, seven consistent revenue streams, and the opportunity to offer small business ownership to others. In part two, we play a clip from our Great Quotes in Franchising podcast.
This week, I was a guest on Scotty Milas’ podcast, called “All Things Considered Franchising.” In this interview, Scotty and I discuss the significant changes the franchising industry has gone through. We also talk about the importance of doing research before diving into franchising. All you have to do isclick the link below to listen to the full interview. We will see you next week with another edition of Franchise Interviews.
https://www.youtube.com/watch?v=r8IkRdm-1ZM
We are meeting with Dan Doherty, Director of Operations and Vice President of Kelly's Roast Beef. Since Doherty could remember, he has always loved Kelly's Roast Beef. Their buttery roll filled with delicious roast beef, barbecue sauce, mayo, and cheese has been his go-to order since he was a boy. It was in the late 70s that he took his love for the brand and turned it into his summer job. From there, he learned valuable life lessons, such as the importance of a hard work ethic, that he has taken with him to the corporate side of the brand to extend its presence and make Kelly's a household name.
Doherty, a Revere Beach native, says that in the brand's early days, Revere Beach was an amusement park, and Kelly's was the town's concession stand. Nobody was making or even thinking about a roast beef sandwich. Kelly's became a hub for Revere Beach and an integral part of the town as now prominent figures such as State Supreme Court Judges, Mayors of Revere, firefighters, police officers, and teachers have all worked at the beloved restaurant that has shaped many into outstanding members of the community.
Doherty credits the brand and the hundreds of people he has worked with for over 40 years for his success.
Since 1951, Kelly's Roast Beef has been delighting guests daily with our freshly prepared sandwiches, succulent seafood, crisp salads, fries, onion rings, and our legendary roast beef. With our flagship walk-up window still operating on the shores of Revere Beach, Massachusetts, Kelly's larger, suburban dine-in and drive-thru locations are reminiscent of our 1950s history, featuring carousel horses, colorful fish tanks, Revere Beach murals, and boardwalk nostalgia. Kelly's Roast Beef has been family-owned for over 60 years and operates five casual eateries in eastern Massachusetts. In Part two - Great Quotes in Franchising podcast.
Every Business Has A Story
When Dan and Ashley O’Loughlin were left without a groomer for their schnauzer, Bella, the couple took matters into their own hands- building their own dog grooming business. Their brand petbar has grown to 27 locations across six states with their franchising model.
Dan and Ashley had yet to learn what was in store at the conception of the petbar brand. Initially, the couple’s goal was to see if their idea was valid and if people would be interested in taking advantage of their grooming membership service. It was a new and innovative approach to grooming, and they soon found that the model would flourish. With this proven concept, Dan and Ashley started exploring franchising possibilities. The couple has successfully led a team of franchisees to success and sees this success as a result of high-quality training and teams working well together. Every petbar franchisee is incredibly passionate about their pets and gets to bring that passion into their work every day.
My sister recently told me how she is addicted to Pickleball. She frequently sets her alarm clock at 11:55 PM EST to make reservations at midnight for a Pickleball court. Several months ago, I read a great article by Beth Ewen of Franchise Times on a franchise called Pickleball Kingdom. We are meeting with Ace Rodrigues, Founder & CEO of Pickleball Kingdom, an indoor pickleball facility with a membership model. Pickleball is the fastest-growing sport in America, and Pickleball Kingdom is the leading brand of indoor pickleball facilities. In part two, we will play a clip from our popular Great Quotes in Franchising podcast.
Last month, we met with Chad Harrison, Franchise Development Representative at Authority Brands, and Michael Hutchins, Franchise Development Manager. Authority Brands is the parent company of several leading home service companies. Over the years, Franchise Interviews has interviewed many of the franchises for Authority Brands. Today we will play clips from several brands we interviewed over the years under the Authority Brands umbrella. They include the following:
Screenmobile: Screenmobile provides the best selection of screen-related services and products—right to your door!
Monster Tree Service: Monster Tree Service employs professional arborists committed to healthy trees and satisfied customers.
Junkluggers - With sustainable disposal services, you can easily discard unwanted junk of all kinds — and feel good about it!
ASP - America’s Swimming Pool Company provides exceptional pool maintenance, repair, and renovation.
We are meeting with Lucas Clarke, VP of Franchise Development of Ninja Nation. Ninja Nation, is the leading provider of world-class obstacle course arenas and experiences across the country. Each Ninja Nation location offers a variety of obstacles designed to allow participants of all skill levels to get involved, and visitors can look forward to ever-evolving courses and equipment. mission is to provide a fun, safe, and engaging space where everyone can be a hero. Their goal is to create over one million heroes. That’s one million kids and adults pushing their minds and bodies to limits they never thought possible. In part two, we play a clip from our Great Quotes in Franchising podcast.
Last month I posted on LinkedIn a conversation I had with my son titled “What is your favorite burger franchise?” I was surprised how many people enjoyed and responded to the post. It stated the following: Today my son Martin and I went hiking by the Delaware River. It is one of my favorite things to do in Lehigh Valley. My son caught me off guard today and said, “Dad, what is your favorite burger franchise?” I started our podcast Franchise Interviews before he was born. I never realized he took an interest or was paying attention all these years. It turned out to be a long and fun conversation.I never shared with everyone the results of our conversation. One of our favorites we shared in common is Jake’s Wayback Burgers. Many years ago, we picked up Jake’s Burgers for July 4th. Since that moment, it has kind of become a tradition to pick up Jake's on holidays like Memorial Day, which is four days away and July 4th. Of course, McDonald’s was part of the conversation. In honor of Hamburger month, we are going to play our interview with Jake’s and play a roundtable discussion on the movie called “The Founder”, the story of Ray Kroc and the McDonald brothers. Our next hike is scheduled for next week! Perhaps we will continue our conversation on franchising and podcasting. Have a happy Memorial Day weekend!
We are meeting with Luke Carlson, CEO of Discover Strength. Founded in 2006, Discover Strength is a Minnesota-based strength training studio built on the principle that busy people don’t have time to waste on exercise that doesn’t work. Discover Strength delivers 30-minute strength training workouts twice per week with exercise physiologists. They help their clients look and feel their best in a fraction of the time. Discover Strength currently has 15 locations (11 in Minnesota, one Scottsdale location, and three locations awarded in Salt Lake Valley), with more on the way. As the consumer demand for quality boutique fitness continues to rise, Discover Strength, a strength training concept built on the principle that busy people don’t have time to waste on exercise that doesn’t work, is targeting Illinois for growth as it continues its expansion across the Midwest and beyond.Martin and Luke also discuss some of their favorite business books. In Part Two, we play a clip from our interview with the legendary Michael Gerber.
Did you miss our podcast with Tootl Transport Founder, President Michelle Dacy, and Steve Greenbaum, Board Member and Advisor?I was excited to have this opportunity to interview Michelle and Steve for several reasons. My dad suffered from Parkinson’s disease. Getting him from Point A to Point B was complicated towards the end of this disease, so I think Tootl Transport is such an essential service. Next was my opportunity to interview Steve Greenbaum. I have been following Steve’s career for a long time, and this was the first time I got to interview Steve. Tootl Transport has a strong advisory board. Besides Steve, other members include Brad Fishman, Debra Vilchis, and Jeff Matthews.As the nation’s first special needs non-emergency transportation concept, Tootl is committed to providing individuals with temporary or permanent mobility and cognitive challenges with the reliable and comfortable rides they need. The brand has seen success with its two corporate locations in Milwaukee and Chicago and is looking to open 20 locations in 2023, choosing to focus on streamlining operations in its first year of franchising. Tootl approaches their business, employees, and customers through TREK, which stands for their core values of Trust, Respect, Empathy, and Kindness. With a low-risk, low-investment business model, Tootl is the perfect opportunity for entrepreneurs looking to break into the franchising space while providing a necessary and meaningful service to the underserved members of their community.We play a clip from our popular Great Quotes in Franchising podcast in Part Two.
According to the History Channel, Cinco de Mayo, is a holiday that celebrates the date of the Mexican army's May 5, 1862, victory over France at the Battle of Puebla during the Franco-Mexican War. Cinco de Mayo is not Mexican Independence Day, a popular misconception. Instead, it commemorates a single battle. The battle lasted from daybreak to early evening, and when the French finally retreated, they had lost nearly 500 soldiers. Cinco de Mayo is widely interpreted as celebrating Mexican culture and heritage in the United States, particularly in areas with substantial Mexican-American populations.We thought a great way to kick in Cinco de Mayo was to play our interviews with the Margaritas Mexican Restaurant franchise opportunity. Over the years, we had two chances to interview Margaritas Mexican Grill. Our first interview was with Bob Hofmeister, President and COO of Margaritas. Next, we will play a clip of our interview with John Pelletier, Founder and CEO of Margaritas.According to the Margaritas website, for over 40 years, Margaritas has built a cult following by staying focused and not chasing trends. Margaritas brings the spirit of Mexico to the U.S. through our scratch-made Mexican food, warm hospitality, celebratory environment, and of course - our world-famous Margaritas! While their decor and technology have changed over the decades - the big idea has always been the same. Deliver great Mexican food, fun, and the world's best Marg! https://www.history.com/topics/holidays/cinco-de-mayoIntroduction MusicMusic by FreeGroove from Pixabay
We have a great show. We are meeting with Chad Harrison, Franchise Development Representative at Authority Brands, and Michael Hutchins, Franchise Development Manager. Authority Brands is headquartered in Columbia, Maryland, and is the parent company of several leading home service companies. Over the years, Franchise Interviews has interviewed many of the franchises for Authority Brands. The brands include the following: America's Swimming Pool Company, Benjamin Franklin Plumbing, The Cleaning Authority, Color World Painting, DoodyCalls, DRYmedic, Homewatch CareGivers, The Junkluggers, Mister Sparky, Mosquito Squad, Monster Tree Service, One Hour Heating & Air Conditioning, Screenmobile, and STOP Restoration. Combined, these brands have over 1,900 locations throughout the United States and the world. We will also play a clip from our popular Great Quotes in Franchising podcast in Part Two.
We are meeting with Laura Eich, BIGGBY® COFFEE’s Chief Purpose Officer, to discuss how the coffee house’s unique and innovative approach to employee culture and team health through its LifeLab® Program has poised BIGGBY to succeed in today’s challenging labor market. Formerly known as BOOST, LifeLab® is a culture incubator as the company works toward its vision of refined human leadership.As the current labor market continues to be challenging, with as many as 11 million job vacancies in the food service industry, BIGGBY® COFFEE’s culture centers around uniting the entire BIGGBY® population, ensuring baristas feel they are part of a healthy team and can see a future with the company. Through the LifeLab® program, a remarkable result has been a strong tenure among baristas. Some franchise owners have built an average barista tenure of 3 years, while some have been with the brand for over 20 years! With a strong company culture and a team dedicated to the mission, the concept offers something unique to employees of all levels.In Part Two, we play a clip from one of our most listened to, "Great Quotes in Franchising" podcasts with Gary Occhiogrosso.
Every Business Has A StoryIn 1958, two guys started making mattresses for their furniture store in Illinois. The mattresses were a bigger hit than the furniture and soon became the focus of their business. Later, when they incorporated in Wisconsin, they renamed their mattress company by combining their wives' first names. Find out what happened next. We are meeting with Dirk Stallmann, President of Verlo Mattress.With a Verlo Mattress® franchise, you can become the local mattress expert and bring a better night's sleep to the people in your community. Verlo's unique mattress franchise model combines building personalized mattresses locally and selling them directly to the customer. This notion cuts out the middleman markup and allows us to offer a Lifetime Comfort Guarantee — the only guarantee in the mattress industry! In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Prakash Karamchandani (PK), the Co-founder of Balance Grille. Balance Grille, the Asian Fast Casual concept that is redefining the franchising and restaurant industries. The brand is focused on clean eating, menu transparency, authenticity, and tech innovation, setting it apart from its competitors and position itself as the rising leader of the Asian Fast Casual Category.Balance Grille has been turning heads throughout the fast-casual industry since it was founded in 2010, solving for nearly every issue facing the restaurant arena today and instead turning them into key differentiators for the brand.Every Business Has A StoryThe innovators behind this industry disruptor are co-founders Prakash Karamchandani (PK) and HoChan Jang (CJ) — two buddies-turned-business-partners. CJ handles all kitchen operations, while PK’s focus is on the business side of things, including refining kitchen efficiencies, overall customer experience, and franchising. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Michael Kraner, founder of My Backyard Sports. Founded in 2017, My Backyard Sports has been committed to providing its clients with high-end products and services that create unmatched sports experiences at home or in the community—offering customized small, medium, and large-sized sports projects, My Backyard Sports services residential and commercial clients - including homes, schools, churches, recreation centers, condominiums, real estate developers, and businesses. The brand offers a unique and valuable concept by promoting health and staying active both physically and psychologically. We play a clip from our Great Quotes in Franchising podcast in Part Two.
Over a decade ago, we met with Sam Ballas, the founder of East Coast Wings + Grill. Today we are meeting with Mark Lyso, CFE, Chief Development Officer at East Coast Wings + Grill. East Coast Wings + Grill is a full-service, family dining wings franchise that spotlights buffalo wings. Guests can choose from 60 award-winning wing flavors and seven heat indexes to create over 420 combinations of Buffalo-style wings. Our secret East Coast Wings + Grill wing sauce has been a catalyst in winning the Best Hot Sauce at the National Buffalo Wing Festival in Buffalo, NY. East Coast Wings + Grill prides itself in offering a complete dining experience by providing a warm and inviting atmosphere and a variety of menu items, including signature burgers, flatbreads, skillets, craft beer, and exceptional hospitality. Their mission is to find the best entrepreneurs to join our chicken wings franchise and stay committed to helping these franchisees succeed. In part two, we play a clip from our popular Great Quotes in Franchising podcast from entrepreneur Darren Guccione.
We are meeting with Charlie Graves, Chief Executive Officer of Athletic Republic, the pioneers in the sports training industry. Athletic Republic offers state-of-the-art training that unlocks the potential of any athlete, helping them perform at their best. Over the past 30 years, their science-based protocols and specialized equipment have helped more than two million athletes of all ages achieve their goals. The brand takes safety seriously and trains every athlete to perform at the highest level. In Part Two, we play a clip form our Great Quotes in Franchising podcast.
We are meeting with Joshua Malik- CEO of the Joshua Tree franchise opportunity. Since 2005, Joshua Tree has built a reputation in the Lehigh Valley & Buxmont areas as one of the most trusted names in tree services, lawn care, and pest control. From its humblest beginnings, Joshua Tree has dedicated itself to standing out from our competition with a strong focus on training and professionalism.Every Business Has a StoryThe idea of being able to climb trees for a living sounded like a dream job but starting his own business by the time he was 30 years old was still daunting.Joshua grew the business slowly and steadily, getting all the right systems and processes for tree pruning, removal, plant health care, and other services. This systematic approach has made Joshua Tree Experts what it is today, a thriving organization with happy team members and thousands of satisfied customers.A recognizable and tested brand with 16+ years of experience and multiple branch officesProven and refined systems/processes for operations, training, sales, and moreProof of recurring revenue streamsExcellent gross profit margins across tree pruning and removal, plant health care, and other divisionsKey employee retentionExcellent client retention ratesAn established and healthy network of vendors, resources, franchisees, and discount programsIn Part Two, we play a clip from Steve Beagleman from our popular Great Quotes in Franchising podcast.
We have a great show. For our first show for 2023, we are remembering James Lipton. James Lipton was the iconic dean of the Actors Studio. You might know James Lipton for his popular show "Inside the Actors Studio." On each episode, Mr. Lipton would ask actors a series of questions in front of a live audience, which typically consisted of students. What I loved about Mr. Lipton's interview style was that he knew more about his guests than they knew about their own lives. At the end of each show, he would ask a series of questions inspired by Bernard Pivot. In one instance, I interviewed actor, friend, and founder of Telephone Doctor Nancy Friedman on my weekly podcast Franchise Interviews. Listen to Nancy's responses.What is your favorite word? What is your least favorite word? What turns you on creatively, spiritually, or emotionally? What turns you off? What sound or noise do you love?What sound or noise do you hate? What profession other than your own would you like to attempt? If Heaven exists, what would you like to hear God say when you arrive at the Pearly Gates?In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Shelly Sun, CEO & Founder of BrightStar Care. BrightStar Care boasts more than 365 locations nationwide that provide medical and non-medical services to clients in their homes and supplemental care staff to corporate clients. BrightStar Care franchise agencies across the country employ over 15,000 caregivers and 5,700 registered nurses who oversee the care and safety of each individual client. In addition, BrightStar Care is the only national home care franchise to receive The Joint Commission's Enterprise Champion for Quality award consecutively for the last decade.In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
I told my friend Nancy Friedman on her recent podcast that one of the many benefits of hosting a podcast is meeting and speaking to people you wouldn't ordinarily get to talk to daily. In other words, people you admire and respect. Some examples include Warren Greshes, Nancy Friedman, Dr. John Tantillo, Michael Gerber, Dr. Scott Shane, and previous guests from favorite shows like Shark Tank and Under Cover Boss.The list is too long!Today we will discuss four books that make great stocking stuffers or holiday gifts. They include:The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About ItAwakening the Entrepreneur Within: How Ordinary People Can Create Extraordinary CompaniesThe Illusions of Entrepreneurship: The Costly Myths That Entrepreneurs, Investors, and Policy Makers Live ByBorn Entrepreneurs, Born Leaders: How Your Genes Affect Your Work LifeThe E-Myth Revisited, by Michael Gerber, is the entrepreneurial myth"...the myth that entrepreneurs start small businesses. Many have been fooled into believing that only entrepreneurs venture bravely to establish new businesses. But most companies are not formed by entrepreneurs. Instead, the people who are technicians start them. We will also discuss Michael's fantastic follow-on book, Awakening the Entrepreneur Within, which interestingly precedes the E-Myth Revisited.Next, we will play our interview with one of my favorite authors, Dr. Scott Shane, to discuss his two popular books, The Illusions of Entrepreneurship: The Costly Myths That Entrepreneurs, Investors, and Policy Makers Live By and Born Entrepreneurs, Born Leaders: How Your Genes Affect Your Work Life. PS – Also, check out Abundance: The Future Is Better Than You Think! I spoke about this great book on Nancy Friedman's podcastHappy Holidays.Best regards,Marty McDermott, DBA
We have a great show. We are meeting with Jon Ostenson. Jon Ostenson is a Consultant, Owner/Investor, and Author specializing in Non-Food Franchising. He draws on his experience as a former Inc. 500 Franchise President and Multi-Brand Franchisee in serving his clients. We discuss Jon’s new book “Non-Food Franchising: The Better Path to Franchise Ownership.” In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show. We are meeting with Ryan Tuchman, CEO and Founder of Hi-Five Sports Franchising. Hi-Five’s mission is to enrich the lives of children through team sports in a fun and non-intimidating manner. They emphasize fun and entertainment that provides children with an unparalleled youth sports experience.
Every Business Has A Story
Founded in Chicago’s North Shore by Marvin Tuchman in 1990, Hi-Five Sports has since been handed down to his sons, Ryan and Danny, making it a business run by families for families. Hi-Five’s commitment to changing the mindset around youth sports programs has resonated with families nationwide because their kids leave each session feeling more confident and ambitious than before.
Today’s Great Quote in Franchising comes from the founder of Creatif, Jaya Aiyar. Creatif is the experiential art destination that looks to entertain, educate and inspire. An art studio for all ages, Creatif boasts unique and innovative technology, a variety of options, and an award-winning studio space. Jaya provides advice to our listeners on what to look for when buying a franchise. She starts off with knowing your “why?”
We have a great show. We are meeting with Adenah Bayoh, co-founder of Cornbread Farm to Soul? Founded in 2017 by Co-Founders Adenah Bayoh and Elzadie “Zadie” Smith, Cornbread specializes in mouthwatering, soul food creations such as baked mac & cheese, collard greens, yams, chicken, signature cornbread, and other specialty menu items. Cornbread is based in New Jersey and has three open locations in the NYC/NJ area.
As Bayo and Smith set out to open their fast-casual restaurant business, they set their hearts on soul food. Soul food is a category of food that has the power to bring people together and lacks representation in most communities and within the franchise industry. The duo now aims to distinguish and establish its franchise system through Cornbread’s unique company goals, values, and promise to continually service residents in communities where they operate and help more women and minorities become successful franchisees. We play a clip from our popular Great Quotes in Franchising podcast in Part Two.
We are meeting with the President and CEO of the Big Frog franchise opportunity, Tina Bacon DeFrece.
Locally owned and operated, Big Frog Custom T-Shirts & More specializes in Direct-to-Garment (DTG) printing, a clean and green apparel printing technology. Big Frog is a one-stop-shop for “un-frog-ettable” custom apparel with a wide selection of services including screen printing, embroidery, vinyl, and Ultra Print (heat press). Established in 2008 by co-founders Leeward Bean, Tina Bacon-DeFrece and Ron DeFrece, the franchise brand has since expanded to nearly 100 locations in 25 states and Canada offering free 15-minute, in-person design help, no minimums, and fast turnaround (often 24-hours) on DTG printing. Globally headquartered in Dunedin, Fla., Big Frog Franchise Group is led by President and CEO Tina Bacon-DeFrece.
Big Frog launched the veteran-focused initiative to help veterans and first responders fulfill their dreams of owning a small business. Recently named one of the “Top Low-Cost Franchises” by Entrepreneur Magazine, Big Frog has made it a mission to help entrepreneurs start profitable small businesses.
We are welcoming back Andy Diamond, President of Angry Crab Shack. Combining bold flavors in Asian food with his knowledge of seafood, Ron Lou launched Angry Crab Shack in 2013 in Mesa, AZ. A family-friendly neighborhood restaurant, Angry Crab Shack offers a vibrant, memorable dining environment and high-quality seafood at a more affordable price.
Every business has a story.
Former NFL player Ron Lou spent four years in the league with the Houston Oilers than the Philadelphia Eagles. During the next 35 years, he created five different restaurant concepts: breakfast, a sports bar, and three Chinese restaurants. Ready for another success, Lou set out to create something unique – not just another wing, burger, or pizza place. In part wo, we play a clip from our popular Great Quotes in Franchising podcast.
Interviewing the Interviewer
Several weeks ago, I had the opportunity to be interviewed by Nancy Friedman, the founder of the Telephone Doctor. Nancy and I had a lot of fun discussing various topics like travel, actors, favorite interviewers and books, and Franchise Interviews. This November will be Franchise Interviews' 16th year of podcasting. In that time, we interviewed almost 800 guests. For this interview, I will provide the link to the video interview. If you are listening to this podcast on another podcast channel, just go to YouTube and type in keywords, "Martin McDermott". Nancy reminded me that listeners hardly get to put a face behind the podcast. I want to thank Nancy for an excellent discussion, and I look forward to listening to her future shows on YouTube via Zoom! Here is the link to listen to the show.
https://www.youtube.com/watch?v=nSXXYPXqwEI
Nancy is an expert on customer service, communication skills, and sales. She is a sought-after keynote customer service speaker at annual conferences and franchise and corporate meetings – both large and small. Her programs are inspiring, motivational, and entertaining (See testimonials), creating a memorable session all attendees can use immediately and forever. Fun, distinctive, fast-paced, and energy filled, this customer service speaker's fast wit and laugh-out-loud audience participation have everyone wanting more. Labeled a "don't miss" session, Nancy always delivers the 'goods
We are meeting with the founder of Creatif, Jaya Aiyar. Creatif is the experiential art destination that looks to entertain, educate and inspire. An art studio for all ages, Creatif boasts unique and innovative technology, a variety of options, and an award-winning studio space.
Creatif was founded in 2018 by Jaya Aiyar, realizing that while the demand for engaging family activities was growing, there were very few concepts suitable for kids & adults, especially when it came to art and family experiences. Wanting to change the narrative of what an art studio could be, one of her priorities was ensuring her studio reflected the experience she aims to provide. Find out what happened next by listening to the podcast.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with CEO & Founder of Celebree School, Richie Huffman. Since 1994, Celebree Schools has been caring for and positively impacting the lives of children in Maryland and Delaware. Today, their day care history is taking a big next step to supporting children and their parents in more locations and in more mid-Atlantic states.
Every business has a story Richie was a straight D student in high school and knew college was unlikely, so he shifted his attention on business. It was through various grueling jobs in bakeries, real estate, and retail that he learned the value of hard work and its and payoff – many of the early lessons learned, he applies as a leader today.He was inspired to pursue entrepreneurship by his mother, “Betty,” who launched a preschool center that expanded into three locations under the name White Marsh Child Care, where Richie would sweep the floors up at the end of the day.Fast forward ten years later, he opened his first preschool in 1994 at the ripe age of 26 – this was the start of what would become Celebree School.Over the course of more than two decades, Richie grew Celebree from a single location into Maryland’s largest privately held chain of child care centers that is now franchising nationwide. Find out what happens next by listening to the podcast. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
New Great Quote and Must Read Before Labor Day
Many years ago, we started a spin-off podcast to Franchise Interviews called Great Quotes in Franchising. Great Quotes in Franchising features great quotes and aha moments from our show. We start today's show with our latest Great Quote in Franchising, which comes from Alex Wilkes of Pearle Vision. Alex discusses why pride in the brand name is so important when choosing a franchise opportunity.
Must Read Before Labor Day
One of Marty McDermott's (Host of Franchise Interviews) favorite movies is Forrest Gump. So when we heard Scott Barnett, author of Gumption: Taking Bubba Gump from Movie to Restaurant, completed his book, we knew we had to have him on the show. The Bubba Gump Shrimp Company decided on using franchising when it came time to expand globally. Scott shares some of these exciting stories, which can also be learned about in the book.
Scott Barnett's restaurant knowledge began when he was a teenager parking attendant in a popular steakhouse in Palm Desert, California. Taking the hard road, he performed every job there was to do in the business as he cooked, served, bartended his way through college, and crashed into the restaurant industry in his rebellious and irreverent way.
Last week we met with A.J. Titus, the President of Sign-A-Rama and United Franchise Group. A.J is also the author of “The List”. Today we are going to play a clip from our interview with franchisees to Sign-A-Rama, Lisa and Mark Friedel. Here is a quote from Lisa’s LinkedIn page.
“I am a proud Army veteran with several years of experience in corporate America and also a business owner! My husband and I decided we wanted to make a difference in our community instead of commuting out of it every day. We provide jobs in our community, great products and kind and reliable customer service.”
Part Two
Advice to prospective franchisees from Sean Falk. Sean is a former US Marine infantry officer who served more than 8 years in active duty and reserves, including tours during Operation Desert Storm and in Bosnia..
We are meeting with A.J. Titus, President of United Franchise Group™, the global leader for entrepreneurs, and Signarama®, the world’s largest sign and graphics franchise.
When A.J. Titus was a boy, his father taught him to memorize a list of eighteen principles for life. These principles became known as The List. In this concise yet thoughtful volume, Titus shares a list of fundamental life lessons taught by his father -- principles that have been instrumental in shaping him and which he hopes will impact others. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Nancy Bigley, Brand President and CEO of The Little Gym. The Little Gym is an internationally recognized program that helps children build the developmental skills and confidence needed at each stage of childhood. The Little Gym’s first location was established in 1976 by Robin Wes, an innovative educator with a genuine love for children. The Little Gym International, LLC., headquartered in Scottsdale, Ariz., was formed in 1992 to franchise The Little Gym concept. The brand is part of Unleashed Brands, a global growth-focused platform company that curates and expands franchise brands that help kids learn, play and grow, including Snapology, Urban Air Adventure Park, Premier Martial Arts, Class 101 and XP League. The Little Gym International has nearly 400 locations in over 31 countries including the U.S., Canada, China, the United Kingdom, Thailand and more.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Kaitlynn Caster of Pizza Guys. Kaitlynn left her college education behind to run her very own Pizza Guys. From humble beginnings as a single pizza restaurant in 1986, Pizza Guys have become a recognized leader in the pizza industry. From the day they opened, we have been committed to serving our customers the highest quality food, providing superior service, and creating unique specialty pizza recipes that can be delivered quickly to your door.
They continue to innovate their products and services, making ordering easier for our customers. Today, they have over 70 independently owned franchises run by men and women living and working in your community. Their success is due to our dedicated franchisees, thousands of dedicated team members, and loyal customers.
The average franchise owner is male, 38 years old, and has a college education. Meet 24-year-old Kaitlynn Caster, who left her college education behind to run her own Pizza Guys store. Caster uses her young age and fresh ideas to further the brand’s presence and hopes to show others that college is not the only path.
Kaitlynn began her journey with Pizza Guys while working as a shift leader at the location her father owned during high school. While attending university, Caster felt that it was not the right choice and decided to make a change. She returned to work as a manager at her family-owned Pizza Guys location and became an owner in October 2021. Her commitment and drive for the business, as well as her approach to running the restaurant, has been the determining factor in her success. Being of young age, Caster embodies the brand’s continuous new products and concepts. She is also better able to connect with her young staff. In addition, her ambitious attitude means she already has plans to open more locations in her area.
We also play a clip from our popular Great Quotes in Franchising podcast
May is mental health awareness month. According to the American Massage Therapy Association, almost 50% of adults in the United States will experience a mental health challenge during their lifetime. Moreover, a growing body of research supports the positive impact of massage therapy on relieving stress, anxiety, and depression. Many studies indicate it can provide benefits similar to psychotherapy for specific conditions.
Today we are going to play clips from three massage therapy franchises. First, we play our interview with Scott Schubiger, Chief Development Officer of the Massage Heights franchise opportunity. Massage Heights is a family-owned massage and wellness franchise dedicated to elevating the lives of others by providing Members and Guests with professional, affordable, and resort-quality massage, skincare, and wellness services. Next, you will hear our interview with the President of the Hand & Stone franchise opportunity, Todd Leff. Todd discusses the Hand and Stone franchise opportunity. Hand and Stone provide quality, therapeutic customer-centered massage for your wellness. Lastly, we play a clip of our interview with The Woodhouse Day Spa, an upscale chain of day spas offering more than 40 different treatments that encompass skin and body care, hand and foot care, massage therapy, specialty treatments, and more. In our final part of the show, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show. We are meeting with Ed Quinlan, President of Chem-Dry - the world's leading carpet and upholstery cleaning service.
Since its launch in 1977, Chem-Dry has become the recognized market leader by building a robust network of 1,800 franchises across the country.
The brand was recognized as one of the top 500 franchises in Entrepreneur's Franchise 500(r), the world's first, best, and most comprehensive franchise ranking. Chem-Dry ranked on this prestigious list for its outstanding performance in unit growth, financial strength and stability, and overall brand power.
Ed discusses the following:
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Where are you calling from today?
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Can you describe the history of Chem-Dry? What are some key milestones in the brand's history?
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How do you describe the franchise to a prospective franchisee?
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How has technology played a role in your business?
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How big is your industry? How does Chem-Dry stand out?
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What has been the most interesting thing that has happened to you since joining the Chem-Dry team in 2006 to now in your President role?
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What strategies have led to Chem-Dry's sustained 45-year history?
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Any recent performance marks you'd like to share?
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What advice would you give to aspiring entrepreneurs looking to buy a franchise?
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What are Chem-Dry's plans for the future?
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show. We are meeting with Jesse Coslov- Founder/CEO of The Dog Stop. The Dog Stop® provides premium services and retail experience for dogs and their owners. Their one-stop-shop focus allows pets to enjoy boarding, dog daycare, grooming, and training within one facility's confines. Their concept alleviates the stress of traveling to multiple locations and dealing with strangers daily. The Dog Stop® model allows our highly trained staff to build relationships with their clients, four-legged and two. In addition, our carefully selected retail offering has a health and wellness focus, from foods to treats and holistic treatments. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show. We meet with Peter Stern, Managing Director, USA of Mr. Jeff. Mr. Jeff is a laundry service infused with cutting-edge AI technology that has globally modernized the tedious task of laundry in more than 30 countries and is proud to announce its contribution to the conservation of water and energy through its laundry services. Using laundry services saves 12,373,102 gallons of water and 593.273 kilowatts of energy a year compared to doing laundry at home.
Mr. Jeff, a tech-based home-delivery laundry service, is part of Jeff, a wellness services platform founded in Valencia, Spain, in 2015 by three young entrepreneurs. With Mr. Jeff hubs in over 30 countries, the goal is to provide The Good Good Life to its users and business owners. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Today, Franchise Interviews celebrates National Pretzel Day. If you love a Pretzel, then National Pretzel Day on April 26 is the day for you. According to National Today, Pretzels, somewhat surprisingly, got their start in the Catholic Church. Sometime around the 7th Century A.D., monks presented their students with treats of baked dough twisted in the shape of crossed arms. At the time, crossing one’s arms was the traditional posture for prayer. Not only that, but pretzels, made from water, flour and salt, were also the perfect food for Lent — when meat, dairy and eggs were prohibited. So, there you have some National Pretzel Day history — with a twist!
Today we will play a clip of an interview we did with Bill Dunn. Auntie Anne's is award-winning franchise system that is consistently ranked number one in the category of hand-rolled soft pretzels by Entrepreneur's Franchise 500, has received the World-Class Franchise. Bill offers advice on how to select a charitable partner that makes sense for your brand's identity. He will also discuss how to get employees emotionally invested in a common cause and how to get your charitable mission in front of customers.
Auntie Anne's got its start in 1988 when Anne Beiler bought a stand in a Pennsylvania farmer's market. After some experimentation, "Auntie" Anne created a masterpiece — the same freshly baked goodness you know and love today.
Since September 2011, Auntie Anne’s® has partnered with Alex’s Lemonade Stand Foundation (ALSF) to raise money and awareness of childhood cancer causes and cures. To date, Auntie Anne’s have raised more than $3.7 million for the foundation.
We are meeting with Nick Lopez, the founder of LIME Painting. After discovering his passion for home improvement while owning his first painting LLC, Nick Lopez founded LIME Painting in 2013 to set the standard of excellence in painting high-end residential and commercial properties. Five years later, he put his perfected business model to the test and began franchising to provide high-quality interior and exterior painting, coating, and other restoration services to maintain the aesthetic and integrity of luxury properties across the country.
Every Business Has A Story
Nick Lopez founded his first painting LLC at the age of 19 to help pay for his college tuition and textbooks. A company he started out of necessity quickly blossomed into a passion for home improvement. Nick will discuss how Michael Gerber's book "The E-Myth Revisited" had a significant impact on his life. Find out what happened next by listening to the podcast.
We play a clip from the great Michael Gerber from our Great Quotes in Franchising podcast in Part Two.
We are meeting Edward Navan, Co-Founder, and CVO of The Covery. The Covery is a destination for IMMERSIVE Wellness. Its mission is to keep its members and communities healthy and productive through various services for the Mind and Body. More than ever, Immunity and mental health are the critical factors for a healthy lifestyle. At The Covery, we help you understand and formulate a plan to best boost your feelings of well-being and overall health.
Every Business Has A Story
Founded in early 2019, The Covery came about as the fitness industry was booming, and co-founders Edward Navan and Troy Archer saw a gap in the industry regarding recovery from different workouts. Since then, the brand has evolved from those who work out to everyone and the natural stresses in their daily lives. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
What a great quote! “Franchising Gives You The Chance To Start On Third Base.” That quote was by franchise legend George Naddaff who has been tagged by many as the guru in franchising. Listen to George’s advice to aspiring entrepreneurs. George Naddaff has been tagged the guru in franchising. We had George on our one year anniversary of doing the show and he had several great quotes. This was one of our favorites!
Franchise Interviews gives an up-close and behind-the-scenes look at franchising. You can listen to over 800 interviews on our website http://www.franchiseinterviews.com
We have a great show. We are meeting with Bill Snow, Vice President, Franchise Development & Operations, Rad Air Franchise Systems, Inc.
Rad Air has a long history of providing quality automotive repair services and comprehensive vehicle maintenance to Northeast Ohio. In business since 1975, Rad Air started as a small radiator and air conditioning repair shop in Parma Heights, hence the name “Rad Air.” Although we continue to provide superior automotive heating and cooling system repairs, we have become the best choice in Greater Cleveland and Akron for complete automotive repair and car maintenance services at an affordable price.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Scott Henderson of Salad Station. Salad Station’s success can be attributed to its unique pay-by-the-pound business concept and the simplicity of its franchise-ready business model. The brand has offered delicious salads by the pound, giving customers the chance to eat as much, or as little, as they would like while reducing waste in the process. In addition, the brand offers delicious soups and gourmet wraps, giving everyone the chance to find something great to eat. Since its founding in 2012, the brand has been praised for giving healthy and affordable options to those who may not have had an opportunity before. Its extensive and fully customizable menu offers customers a chance to create their perfect meal while still allowing for creative opportunities to grow and innovate into the future. “We truly believe that what we have created here is something special,” said Co-Founder and CEO of Salad Station, Scott Henderson. “The pandemic has definitely thrown some hurdles our way, but through it all, our team has persevered and established the foundation of a true, gourmet, and fresh brand. I’m thrilled and eagerly awaiting what the future has in store for us and our entire Salad Station family.” We play a clip from our popular Great Quotes in Franchising podcast in Part Two.
In this edition of Great Quotes in Franchising from Franchise Interviews, franchise author Julie Bennett references one of the best quotes on the topic of franchising and what it takes to succeed. Great Quotes in Franchising features highlights from our weekly franchise radio show which can be heard on BlogTalkRadio.com and Franchise Interviews.com. Julie Bennett is the author of the Franchise Times Guide to Selecting, Buying and Owning a Franchise. Julie appeared as a guest on our weekly radio show Franchise Interviews. Her book is a must read for anyone looking to buy a franchise. Listen to the two quotes she references on this podcast.
One of our very first podcasts over 14 years ago was with Bad Ass Coffee of Hawaii. We are excited to have them back 14 years later! We are meeting with Scott Snyder, CEO of Bad Ass Coffee of Hawaii. Bad Ass Coffee of Hawaii is entering a new era of growth following its acquisition by Colorado-based Royal Aloha Coffee Company in 2019. During the last three years, the company has re-launched the national brand with a new logo, packaging, and restaurant design, resulting in a revived 32-year-old brand with a cult following.
Debuting this year is the brand’s freestanding full café with drive-thru model, spanning approximately 1,650 – 1,800 square feet, that is slated to open in Hendersonville, Tennessee in late Q3 2022. As an evolution of this model, that is gaining vast interest among prospective franchisees, the brand is set to rollout a freestanding double drive-thru model, spanning 500-740 square feet, with pickup windows and no interior café seating by Q4 2022. Full roster of store models now includes:
· Traditional in-line store with café (and drive thru with end-cap locations)
· Freestanding single or double-drive thru kiosk with pickup windows and no interior café seating (outdoor seating optional by location)
· Freestanding full-café with drive-thru and exterior seating
· Non-traditional kiosk: grocery, shopping malls, airports, transportation centers, etc. (square footage dependent on location and limited menu offering)
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
I just read a tweet this morning from CPA Josh Horn. He suggested there would be so many more valuable private businesses if they would redirect the time and energy used on tax avoidance into value creation. First, we discuss tax tips with Craig Cody. As a Certified Tax CoachTM, Craig Cody belongs to a select group of practitioners throughout the country who undergo extensive training and continued education on various tax planning techniques and strategies to become and remain certified. Craig has co-authored an Amazon bestseller, Secrets of a Tax-Free Life, with this organization.Their clients include, but are not limited to, Medical Professionals, Clothing Sourcing Businesses, and Commercial Electrical Companies. Craig answers the following questions:
What is the biggest mistake you see small business owners making regarding taxes?
How can business owners use their CPA to their Advantage?
Next, we play a clip from our interview with Tab Burkhalter: Founder and CEO of Numbers House, which specializes in helping entrepreneurs legally start their businesses, as well as providing back-end office support in bookkeeping, payroll, etc. Tab is a licensed CPA who can provide expert commentary and insight on all things business-related in the home services field. His company helps owners make sure their business is structured in a way that is most advantageous regarding taxes and offering payroll and bookkeeping services. Tab will discuss the following topics on this show:
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The most common tax deductions franchise owners overlook
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You can borrow from your 401k to start a franchise, but should you?
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Financial and tax implications of opening a second franchise location
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Exit strategies for franchise owners
Today, Franchise Interviews is celebrating National Pizza Day, February 9. Over the years, we met with some exciting pizza franchises. Today, you will hear interviews with three pizza franchises. First, you will hear out interview with Mary Jane Riva, CEO of Pizza Factory. Pizza Factory has become well known for serving fresh, high-quality pizza, sandwiches, salads and more. The brand is also widely recognized for its close community connection, which includes its iconic “No Bully Zone” program and impactful fundraising partnerships.
Next, we meet with Tom Krouse, CEO of Donatos Pizza. Donatos is a family-owned, privately held company that treats our Franchise Partners like they are part of the family. Their mission is to promote goodwill through their products and service, principles, and people.Donatos was founded in 1963 by 19-year-old Columbus, Ohio native Jim Grote who borrowed $1,300 and had a vision for a company that put customers first. Find out what happens next by listening to the podcast.
Next, we will meet with Jeff Melnick, the President of BOSTON’S PIZZA Restaurant and Sports Bar. Boston's is both a family-friendly casual dining restaurant and an energetic sports bar, all under one roof. For over 50 years, Boston's has specialized in providing a relaxing atmosphere and food from scratch to parties of all sizes. With Boston's brand promise, "We'll make you a fan," and 80+ menu items, primarily made in-house, they deliver on having something for every occasion and taste
We have a great show. Today we are going to talk about Undercover Boss and the Undercover Boss experience. We had many guests on Franchise Interviews appear on Undercover Boss. If you haven’t seen the show, Undercover Boss is a two-time Emmy Award-winning reality series that follows high-level executives as they slip anonymously into the rank-and-file of their own organizations. Each week, a different leader will sacrifice the comfort of their corner office for an undercover mission to examine the inner workings of their operation.
We will begin the podcast with a clip from Catherine Monson of Fast Signs talking about her Undercover Boss experience, next we will play a clip from Gigi Butler of Gigi’s Cupcakes and Gigi will discuss her Undercover Boss experience. And next, we are going to play our previous interview with Gary Findley of Restoration 1 and Gary is appearing on Undercover Boss Friday, March 11 at 8/7c on CBS. Look out for Gary's new book, "The Redneck CEO”, is coming this spring!
In part four, we play a clip from our popular Great Quotes in Franchising podcast with Franchise Teacher Chris Simnick.
We have a great show. We are meeting with the Telephone Doctor, Nancy Friedman. Nancy is an expert on customer service, communication skills and sales. Nancy Friedman is a sought-after keynote customer service speaker at annual conferences, franchise and corporate meetings – both large and small. Her programs are inspiring, motivational and entertaining creating a memorable session all attendees can use immediately and forever. Fun, distinctive, fast paced, and energy filled, this customer service speaker’s fast wit and laugh-out-loud audience participation has everyone wanting more. Labeled a “don’t miss” session, Nancy always delivers the ‘goods. Today, Nancy and I are going to have a conversation on the 4cs of communication – Covid, Civility, Culture, and Customers.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
One popular question we hear is, do I need a business plan if I am buying a franchise? The quick answer is yes! Cheree Warrick is an expert when it comes to planning. Cheree is a business plan writer at The Profit Partner. Find out everything you need to know about writing business plans by listening to this podcast.
The Profit Partner writes business plans for entrepreneurs seeking capital from banks, angel investors and venture capitalists. Their big, audacious goal is to help 1000 entrepreneurs raise over $1 billion in capital for their growing enterprises. Raising capital for your business is extremely competitive. Less than 40% of bank loans are approved for funding. Less than 10% of enterprises pitched to angel investors and less than 1% pitched to venture capitalists are funded. You MUST have an investable business plan, financial projections, and pitch deck to receive the funding you deserve.
See samples of our work at https://writemybusinessplan.com.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting Jimmy St. Louis. Jimmy is an entrepreneur, competitive athlete, and businessman. He is currently an operating partner of Ayon Capital, Franchise Accelerators, and the founder of Franchise123. As the founder of Franchise123, his focus is on creating simple, open market connections between franchise buyers and sellers, to advance and improve the success of franchisees and franchisors. In addition to his business endeavors, Jimmy played football professionally for the NFL’s Tennessee Titans as a tight end and most recently was a member of the 2016 United States Rowing Team. His accomplishments include four national medals as well as a third-place finish in the 2016 Olympic trials
Here are several questions Jimmy will address:
Why consider franchising as a business model?
Where to look for research franchising opportunities?
What types of businesses aren’t a good fit for franchising?
What is your forecast for the franchise market?
What is Franchise123?
What are some industries that you’re most excited about for
franchisees?
In Part Two, we play a clip from our popular Great Quotes in Franchising Podcast.
We are meeting with Rick Porter, President and Founder of Cinch I.T. Cinch I.T, a franchised computer support company, presents businesses of all sizes an alternative to hiring their own I.T. staff while providing customized quality support.
The sudden closure of many offices and workplaces during the COVID-19 pandemic brought in a new era of remote work for millions of employed Americans. With new variants of the virus arising, we will see this significant shift in workforce culture continue into 2022. With 45% of full-time U.S. employees working from home at least part-time, the need for reliable and efficient cloud computing and I.T. services is more prevalent than ever. There's one company that is working to provide quality computer support to workers as we see no end to this new remote workplace.
Cinch I.T., a franchised computer support company, presents businesses of all sizes as an alternative to hiring their own I.T. staff while providing customized quality support. Ensuring employees have the flexibility of connecting to their business anywhere, any time and on any device, creates a smooth transition to a remote or hybrid work schedule. With 58% of Americans saying the internet has been essential to them during the pandemic, there is no room for error when it comes to ensuring that companies have confidence in their cloud computing provider. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
How important to you is it if you were at at dinner party and someone asked you what you do for a living? This was a great quote from Karol Mercurio who is a franchise consultant for Matchpoint. Karol explains why and gives a great example. Karol explains why and gives a great example on why status is a very important consideration when buying a franchise. Listen in to learn more.
We are meeting with Dr. Jason Helfrich of 100% Chiropractic. 100% Chiropractic is a family of full-service wellness clinics that offer cutting-edge chiropractic care, massage therapy, and a full line of supreme quality nutritional supplements. Jason and his wife Vanessa founded 100% Chiropractic to revolutionize chiropractic care and go beyond just treating pain - they work to help patients live life to its fullest potential. An aspect of this approach has always been becoming more involved in the community, creating a warm and welcoming space for everyone. Beyond their seasonal giveback efforts, the brand additionally has made an effort to make chiropractic care to those who need it by accepting all types of insurance. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Phenix Salon Suites is the nation’s leading salon suite concept that provides upscale and customizable suites for independent lifestyle professionals. Its business has been growing rapidly, and the brad recently surpassed 300 locations. Following this milestone, the brand revealed its expansion plan internationally with the opening of its first British location in Manchester earlier this month. Now, the brand has its eye on international and national expansion in a number of new markers. This focus on growth comes after the brand saw a 344% increase in salon professional inquiries during the pandemic and recently partnered with rapper and entrepreneur LL COOL J. We are meeting with Philip Watson, VP of business development for Phenix Salon Suites.
Every business has a story
Gina Rivera was destined to pursue a career in the world of beauty. From her early roots of sweeping hair from the floors of her parent’s salon, Gina attended beauty school and later moved to a booth renter salon where she quickly established a winning reputation. Find out what happened next on Franchise Interviews.
In part two, w play a clip from our popular, Great Quotes in Franchising podcast.
We are meeting with Nellie Akalp. Nellie is the CEO and co-founder of CorpNet.com, a trusted resource and service provider for business incorporation, LLC filings, and corporate compliance services. Nellie has been in the industry since 1997 when she and her husband/business partner started their first company with $100. That business was sold to Intuit in 2005 for $20 million.CorpNet has established a partner program where they white-label startup and compliance filings on behalf of entrepreneurs. Through the partner program, Nellie has worked with many franchisors and franchisees when it comes to helping them form corporations, LLCs as well as file compliance forms to ensure a company stays in good standing. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Franchising is not rocket science but in Dr. Robert Needham’s case it is. Dr. Needham was a former rocket scientist who became an expert and author om franchising. He suggested “People buy drills because they need holes.” The same concept applies to franchising. Listen in to learn more. Franchise Interviews gives an up close behind the scenes look at franchising and entrepreneurship through our popular franchise radio show. Our Great Quotes in Franchising podcast gives some of the best quotes on our franchise radio show over the last 15 years.
We are meeting with Peter Hans. Since 2005, Peter Hans has been the president of Discovery Map International, the leading provider of curated guides to top tourist attractions in cities and towns throughout North America. The Waitsfield, Vermont-based franchisor has maps in 130 communities in North America and has 91 franchise owners. Peter began his career as an investment banker in Switzerland for six years and followed that with six more years in London. During that time, he traveled to almost every major European city and also to Australia, Asia, and South America.
Quotes from Peter...“During the selling season, a franchise owner might set up sales calls around their children’s school schedule—9 am to 3pm. Somebody with different lifestyle demands might schedule two or three mornings a week for sales calls. Mornings the rest of the week could be spent on follow-up and administrative tasks. While everybody’s schedule might be different, the important thing is to have one and maintain the discipline to stick to it.”
In part two, we will play a clip from our popular Great Quotes in Franchising podcast.
We have a great show. Today, Franchise Interviews is celebrating our 15 year anniversary and we have a three-part show. First, we are meeting with distinguished members of the Purdue University Global Collegiate Entrepreneurs to discuss the movie called "The Founder"…The story of Ray Kroc, a salesman who turned two brothers' innovative fast food eatery, McDonald's, into the biggest restaurant business in the world, with a combination of ambition, persistence, and ruthlessness.
In part two, we will play a clip of our interview with Maureen Recalde, winner of the Voice of McDonald's. Voice of McDonald's is the largest global singing competition of its kind, open to the 1.8 million McDonald's restaurant employees around the world. More than 2,500 employees entered the inaugural competition. Maureen discusses her experience as the winner of the Voice and McDonald's and shares her story of her mom who has worked with McDonald's for over 40 years and today is an owner-operator of two McDonald's.
In Part Three, we play a clip from the great Michael Gerber on our Great Quotes in Franchising podcast.
We are meeting with the CEO of Main Squeeze Juice Co., Thomas Nieto. Main Squeeze Juice Company, based out of New Orleans, LA, has been franchising its fast-casual juice and smoothie bar concept since 2017. Main Squeeze’s mission is to make healthy easier, and the company’s nutritionist-designed, the superfood-centric menu does exactly that by offering a daily source of plant-based nutrition packed with natural and quick energy.
We will discuss how Main Squeeze Juice Co. has been paired with Pro Bowl Punter Thomas Morstead since 2019, making the brand a pioneer for franchises partnering with professional athletes. Thomas Morstead decided to become a partner of the New Orleans-based juice and smoothie bar because nutrition is one of his top priorities, and he wanted to share the importance of a healthy diet with his fans. CEO Thomas Nieto believes partnering with Morstead has contributed to Main Squeeze Juice Co.'s brand growth and credibility.
Morstead has helped the brand continue to take over the health and wellness world, introducing the concept to new communities and helping those looking for a healthier and more convenient way of fulfilling their nutritional goals. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show. We are meeting with Kelly Roddy, CEO of WOWorks. WOWorks was formed in 2020 with a mission to help guests pursue their passions and live their best lives by serving healthy, nutritious and flavorful meals along with first-rate hospitality. Fully owned by Centre Lane Partners, LLC, WOWorks' portfolio consists of Saladworks, the nation's leading fast-casual salad brand; Frutta Bowls, a unique restaurant franchise serving a variety of superfood bowls, fresh fruit smoothies, protein bites and more; Garbanzo Mediterranean Fresh, a popular Mediterranean restaurant concept; and most recently, The Simple Greek, which offers a fresh and healthy take on traditional Greek recipes in a fast-casual setting. WOWorks seeks to drive explosive growth across all of its brands through a variety of channels, both traditional and non-traditional, including ghost kitchens, food trucks, grocery retail and more. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with James Williams, CEO of Mayweather Boxing and Fitness. Founded in 2018 by Floyd Mayweather after his retirement from his undefeated boxing career of 21 years, Mayweather Boxing + Fitness was created to help the Mayweather family spirit and legacy live on to inspire people worldwide. Having previously kept his training methods a secret from the world, Floyd now looks to share his champion mentality and unique workout techniques through his brand. Floyd had created quite the legacy for himself and is now ready to have others do the same by owning and operating their own Mayweather Boxing + Fitness. Today, the brand has 26 locations open across the United States, Canada, and Russia, along with plans to have 50 locations opened by end of this year. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show. We are meeting with Bill McPherson, Franchise Executive of PostNet. What started as a simple packing and shipping business in 1993 has proudly grown into a printing and shipping solutions franchise, providing strong, local partnerships to private consumers and small businesses for over 25 years. In 2017, PostNet joined the global family of MBE Worldwide, which includes independently owned PostNet, AlphaGraphics, and MBE-branded centers, spanning 2,800+ locations in 53 countries. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Bryce Henson the CEO of Fit Body Boot Camp, the world’s fastest-growing fitness boot camp franchise. Having over 10+ years of experience in the fitness industry and owning 2 Fit Body Boot Camp locations, Bryce’s passion is spreading fitness to the world. He is mentoring fitness professionals on how to grow their businesses and change more lives in their local communities. Bryce also co-leads FBBC Mastermind Group, an exclusive coaching group for high-performing fitness professionals.
Fit Body Boot Camp is the popular, international personal training center franchise. We specialize in 30-minute weight loss boot camps that challenge the body and deliver results in a positive, supportive atmosphere. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Scott Schubiger, Chief Development Officer of the Massage Heights franchise opportunity. Massage Heights is a family-owned massage and wellness franchise dedicated to elevating the lives of others by providing Members and Guests with professional, affordable, and resort-quality massage, skincare, and wellness services. Since its founding in 2004, Massage Heights has grown from a single Retreat in San Antonio, Texas, to over 120 Retreat locations across the U.S. and Canada. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Welcome to a prime-time edition of Franchise Interviews. Tonight’s show features four franchisors in the junk and hauling industry. While providing similar services, each franchise is a bit different from the other. We will play clips from previous interviews with 1-800-GotJunk, College Hunks Hauling Junk and Moving, Bin There Dump That, and the Junkluggers franchise opportunity.
Every business has a story. Cliff Kennedy's story begins while sitting in traffic and discovering Frios Gourmet Pops. Once he tried the product, he knew he had to be part of this fantastic brand. Cliff signed on as a franchisee in 2018, buying the Mobile, Alabama territory. He then bought Frios Gourmet Pops within six months to add more support and structure to the company. By joining the Frios family, you are not only joining the fastest-growing ice pop franchise in the U.S., but you are also joining one of the most straightforward and most flexible franchise concepts around! Enjoy your all-in-one mobile office that equips you with what you need to start selling happiness and bringing smiles to your community and have the confidence in selling their pre-packaged product knowing it has had zero contact with human hands. Learn more about Cliff's story and the Frios Gourmet Pops franchise by listening to this podcast. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
There is a great expression which suggests success leaves clues. In this episode, we ask Dan Castellini, the frantrepreneur who owns one how he became so successful in franchising with the Liberty Tax franchise system. Let us know your thoughts! Great quotes in franchising. Dan Castellini is one of Liberty Tax Services top franchisees. Why? Listen to some powerful words of wisdom from hall of famer in franchising John Hewitt and successful franchise business owner Dan Castellini.
We are meeting with CEO, Dr. Sam Meisler, DVM of the PetWellClinic franchise opportunity. PetWellClinic is a walk-in veterinary clinic, providing excellent preventative, wellness, and sick care for dogs and cats on an on-demand basis. There is no need for an appointment because PetWellClinic’s technology, design, and operational systems provide customers with a modern-day experience in an antiquated industry. PetWellClinic recently began franchising after the success of its company-owned operations in Knoxville, Tennessee. Learn more by listening to the podcast. In Part Two, we will play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Andrea Pirrotti-Dranchak Andrea serves as Chief Marketing and Development Officer for both Franchise Development and Brand at Office Evolution (the fastest growing and #1 coworking franchise in the US). Office Evolution is seeing interest from companies and entrepreneurs who are now giving the benefits of rentable office space to their employees. In fact, Office Evolution relies on its suburban business model approach to be the most convenient place to have an office and conduct business outside of the home.
As long as work patterns remain up in the air, the kind of service the likes of Office Evolution provide may be more in demand. Few companies are in a rush to make their employees come into the office full time and even more are deciding that Office Evolution is the solution. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Peter Carlson, President of Pet Evolution Franchising, LLC. Unlike your standard pet supply stores, Pet Evolution takes a health-driven approach to keep dogs healthy and their owners happy. Each location offers products that cater to specific pet diets and health concerns, along with specialty services like grooming, self-serve dog wash, and mobile nail trims.
Every Business Has A Story
Pet Evolution was founded in 2012 by friends Rian Thiele and Mike Osborn, both having watched their childhood dogs suffer through the itchy paws, chronic ear infections, and multiple vet trips of undiagnosed food allergies. Peter Carlson, President of Pet Evolution Franchising, LLC, suggested the brand begin franchising after falling in love with Pet Evolution. Once a loyal customer before joining the team, Peter turned to Pet Evolution as his Standard Poodle, Leo, struggled with digestive and allergy issues, following countless tries with other products with no results. After switching to products endorsed by their team, Peter immediately saw positive results to help his dog live a happier life.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Justin Nihiser, CEO of Code Ninjas. Code Ninjas® is the world’s largest and fastest-growing kids coding franchise, with hundreds of locations in the United States, Canada, and the United Kingdom. Their goal is to create the problem solvers of tomorrow. At their centers, kids learn to code while building their own video games in a fun, safe, and inspiring environment. Kids gain confidence, logic, resourcefulness, and problem-solving skills that will serve them for the rest of their lives.
In Part Two, we play a clip from our popular Great Quotes in Franchising Podcast.
We have a great show today. We are meeting with Franchise Business Consultant Careyann Golliver. Careyann (Larson) Golliver is known as America’s Franchise Matchmaker™. Her passion comes from helping grow her local family handyman business to the top-rated national franchise in the handyman industry. Careyann has been featured in national publications including; Bloomberg Businessweek, Entrepreneur Magazine, and FORTUNE and is a sought-after professional speaker showcasing her knowledge across national broadcast channels.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Many years ago, we had the opportunity to meet with Dan Remus and Jef Strauss, Co-Founders of Wag N’ Wash Natural Pet Food & Grooming.. We invited Jef Strauss, co-founder of Wag N’ Wash Natural Pet Food & Grooming to discuss how the organization has grown. Wag N’ Wash gives pet owners a highly personalized, “one-stop-shop” experience they’d never be able to replicate with a big-box pet store or an online retailer. Jef discusses the following questions:
Can you describe the Wag N’ Wash concept and how it came to be?
How would you describe the Wag N’ Wash franchise opportunity to a prospective franchisee?
How would you say the pet industry is doing right?
Can you talk a bit more about the Wag N’ Wash culture?
What is the most interesting thing that has happened to you since launching Wag N’ Wash?
What is your outlook for what’s to come for Wag N’ Wash?
What advice do you have for those looking to enter the pet industry?
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Several years ago, we created a spin-off on our podcast called Great Quotes in Franchising. Great Quotes in Franchising features clips from our weekly podcast. Today you are going to hear two of our most recent clips from our Great Quotes in Franchising podcast.
Picture this scenario. You just started a company, and you need to hire a Chief Marketing Officer (CMO), Chief Financial Officer (CFO), and Chief Operating Officer (COO). How much do you think it will cost to achieve this task? What if you could start a company that immediately has these positions already filled and are ready to go? Would you be interested? Today’s Great Quote in Franchising comes from Ben Crosbie of franchise development for The DRIPBaR franchise opportunity. Ben discusses this notion on this Great Quotes in Franchising podcast.
Our next Great Quote in Franchising comes from Peter Baldine, the President of Moran Industries. Peter discusses some of the several advantages of franchising compared to non-franchise businesses like support, guidance and instantaneous relationships. Listen to what Peter suggests about vendor relationships.
http://www.franchiseinterviews.podcastpeople.com/posts/76143
We have a great show. Today we are discussing two great books for aspiring entrepreneurs to read this summer. First, we are meeting with franchise expert, author, and consultant Tom Scarda. Mr. Scarda is going to talk about his recent book, The Magic of Choosing Uncertainty. Tom will answer the following:
What suggestions would you give to aspiring entrepreneurs looking to buy a franchise? Why did you write the book "The Magic of Choosing Uncertainty"?
What types of traits make successful franchisees?
What do you like about franchising?
Tom also discusses how franchising changed his life.
Next, we are meeting with franchise author, franchise speaker, and serial frantrepreneur Lonnie Helgerson. Lonnie has over 35 years in the franchise industry, working with Super 8 Motels, Ident-A-Kid, and many more. We will be speaking to Lonnie about his new book "Five Pennies: Ten Rules to Successfully Build a Franchise Mega-Brand and Maximize System Profits."
We are meeting with Ben Crosbie of franchise development for The DRIPBaR franchise opportunity. At The DRIPBaR, everything they do is motivated by one fundamental focus—supporting the best health of their clients. Through advances in cellular and biological science, they help them fight the consequences of chronic illness, address the effects of aging, and achieve balanced wellness. With so many modern medical breakthroughs, their team began reimagining how infusion-based treatments could be used, not only to help clients but to introduce something for everyone’s unique personal health. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Tom O’Keefe, Managing Director of Southern Classic Chicken. Southern Classic Chicken, which offers home-style fried chicken, utilizes a drive-thru or walk-up model in each location, which has poised the concept for continued expansion throughout the pandemic and beyond. The brand saw a 20% increase in system-wide sales last year when the demand for off-premise dining increased nationwide and now is starting to become the standard practice in the fast-food industry. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
The Bad Ass Coffee Company of Hawaii, Inc., is the premier franchise for an existing and rapidly expanding chain of gourmet coffee stores. They had their start in the beautiful state of Hawaii and have grown in home-towns and popular tourist destinations throughout the Hawaiian Islands and North America. Marty and Don both tried their coffee and it was out of this world. Lookout Starbucks!
We are meeting with Tom Krouse, CEO of Donatos Pizza. Donatos is a family-owned, privately held company that treats our Franchise Partners like they are part of the family. Their mission is to promote goodwill through their products and service, principles, and people.
Every business has a story
Donatos was founded in 1963 by 19-year-old Columbus, Ohio native Jim Grote who borrowed $1,300 and had a vision for a company that put customers first. Find out what happens next by listening to the podcast.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast
We are meeting veteran and entrepreneur Jason Bimber, of Surveillance Secure. Founded in 2006 and franchising since 2019, Surveillance Secure has been a proven security industry leader, serving commercial clients in six states, including New Jersey, Pennsylvania, West Virginia, Maryland, Virginia, Colorado, and Washington D.C. The rapidly expanding franchise services the electronic security needs of commercial, retail, education, and government clients for security cameras, access control systems, alarm & video monitoring solutions, and video image analytic software. The brand provides the latest surveillance and access control technology and ongoing support for all installation projects and cameras that meet the requirements and timeline of end-users.
Jason Bimber, will open the first Surveillance Secure, a commercial security integrator that consults, designs, and implements a range of enterprise security services in Arizona. With populations on the rise, businesses will continue to search for ways to protect their employees and customers, and especially as Covid-19 restrictions continue and businesses turn toward security techs like thermal cameras and no-touch entry technology, the Arizona market is perfect for the rapidly expanding security franchise concept.
The real estate market has exploded. Today, we discuss franchising the moving industry. We start the show with our latest podcast from our popular Great Quotes in Franchising podcast from the hall of fame speaker Warren Greshes.
In Part Two, you will hear our interview with Dustin Black, Founder, and CEO of Black Tie Moving. Dustin is no stranger to the moving industry. From the time he was a child, Black worked for his father’s moving company, learning the ins and outs of the industry while also getting a behind the curtain view of exactly who homeowners were trusting their belongings. With eight locations open and 24 new franchise territories under development, Black Tie Moving is rapidly expanding across the nation.
In Part Three, you will hear our interview with Nick Friedman, the founder of the College Hunks Hauling Junk and Moving franchise opportunity. College Hunks Hauling Junk and moving is the fastest-growing junk hauling and moving franchise in America. College Hunks Hauling Junk has been named one the fastest growing companies in America by "Inc." and has made "Entrepreneur" magazine's list of top franchise opportunities for five years in a row and counting. The growth is driven by a smart business model that allows College Hunks owners to act as executives in their businesses. We finish the show with a clip from the legendary Michael Gerber.
We are meeting Jon Ostenson. Jon Ostenson is a consultant, investor, author, and international speaker specializing in the area of non-food franchising. Having served as the President of an Inc. 500 franchise system and now as a multi-brand franchisee, himself, Jon is uniquely positioned to educate others on franchising and franchise selection.
In addition to serving as the CEO of FranBridge Consulting, Jon oversees FranBridge Capital where he and his partners own 17 territories across 5 property service franchises.
Jon is the author of ‘The Franchise Path’ and is a frequent contributor and thought leader for publications on the topic of franchising and franchise investments. Prior to FranBridge, Jon was the President of ShelfGenie, a national franchise system with 200 locations.
In Part Two, we play a clip from our popular Great Quotes in Franchising Podcast.
We have a great show today. We are meeting with Josh Skolnick, Zach Beutler, and Erik Van Horn of Horse Power Brands. Horsepower Brands is a portfolio company of franchise brands in the service industry delivering first in class customer service and experiences. More importantly the services they provide are needed by all consumers across North America. One of the newest brands to the Horsepower Brands family is Mighty Dog Roofing (MDR). A roof over your head is vital to protect your family, whether it is a planned project or unexpected event that occurred, MDR is here to help you with this significant but definitely necessary improvement to your home.
Most service industries do not require a brick and mortar location, so you can cut down on a lot of your overhead expenses driving stronger profitability faster. Additionally, you can get a franchisee opened up and successful much quicker.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Physical Therapy NOW opened its doors to care for our community on November 12, 2003 under the direction of Andy Zapata. The center was founded on the following core principles: to provide optimal patient care by ensuring all patients receive reliable, personal, excellent healthcare that is cost-effective, to create and maintain a great working environment, and to continuously evaluate and improve every aspect of our practice to ensure that we excel in both patient care and employee satisfaction. We are meeting with Andy Zapata, CEO of Physical Therapy Now. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Is your business prepared if an accident or illness sidelines you or a key employee? How do you prioritize that when you’re managing the day-to-day? Many people depend on your business, so it’s crucial to protect business value by preparing for unexpected disruptions that can happen in the short term. With an easy-to-follow Business Continuity Plan in place for unplanned events, you’ll be ready. We have a great show today.
We are meeting with Rochelle Clarke. Rochelle is the Founder of Succession Strength, Inc – a company that helps business owners protect their operations and transition them smoothly from owner to heir. She is the author of the 5 Critical Succession Conversations: A Comprehensive Guide for The Family Business. Rochelle is a graduate of University of Pennsylvania’s Wharton School and has worked with businesses of all sizes, including Fortune 500 companies. Contact Succession Strength info@SuccessionStrength.com for a consultation. Rochelle discusses the following questions: You’re from Succession Strength. Tell us a little about what you do.Why is business continuity planning relevant for franchisees?Can you describe the history of ContinuityStrength?How has technology played a role in your business?We’re living through the effects of a pandemic. This disruption isn’t normal. What other disruptions should franchisees be aware of?Could you give us some interesting examples of businesses that have put a plan in place?What are the characteristics of businesses that use the online ContinuityStrength platform to create their own business continuity plans instead of going to an advisor?What types of things are included in a ContinuityStrength plan?What advice would you give to aspiring and current franchise owners?
We are meeting with Anne Huntington Sharma, President of Huntington Learning Center, the nation's leading tutoring and test prep provider with approximately 300 locations nationwide and a growing roster of online programs. Ann will discuss how she led the company through a complete digital transformation in response to the global pandemic, launching a variety of new digital and hybrid programs including HuntingtonHelps LIVE, Huntington Study Hall, Huntington Homework Help, and Academic Performance Coaching.
We are meeting Giuseppe Grammatico. Giuseppe is a franchise veteran who simplifies the process of franchising and excels at guiding his candidates to the model that best suits them. His greatest joy is helping people realize the American dream and sharing the freedom that comes from franchising. Franchising has allowed Giuseppe to enjoy the freedom so many hope for. Sharing his expertise with his candidates, learning about their goals and their lives, and guiding them towards their dreams are what lights him up the most.
Guiseppe is also the author of Franchise Freedom.
Junkluggers was started by CEO Josh Cohen right after college with the use of his mother's SUV. The brand achieved its goal of adding franchisees to the system in 2013 and enjoyed nearly 25 percent system-wide growth last year. Cohen provides tips, insight, best practices, and what mistakes to avoid for other young business owners looking to take their business to the next level in 2014.
Junkluggers got started in 2004, after Cohen returned to the U.S from studying abroad, he immediately hit the streets handing out homemade flyers all around town to promote his new business idea. After the phone began to ring, Cohen quickly realized there was a demand for a reliable, professional and eco-focused removal service. Armed with only his mom's SUV and a love for the environment, Cohen launched Junkluggers and has revolutionized the hauling and removal industry by focusing on environmentally-friendly and community-oriented furniture and junk removal practices.
We have a great show today. We are meeting Jeff McClain, the founder of Patriot Pipeline Inc. This is an amazing story on entrepreneurship. Patriot Pipeline, Inc. specializes in underground utilities from mid to large scale commercial projects as well as residential tract projects. Patriot is a Class A General Engineering Contractor located in Wildomar, California, and has been serving Southern California since 2003.
The Interview Where are you calling from today?Maybe we can go back to the beginning and tell the story about how and why you became an entrepreneur?Can you tell us about the history of Patriot Pipeline?Can you describe the services provided by Patriot Pipeline?What separates Patriot Pipeline from others in the industry?What has been the most interesting thing that has happened to you since launching Patriot Pipeline? Ex. Current projects or past projectsHow has technology played a role in your business?How big is your industry?What are some areas of importance for your customers when looking at someone in your industry?What is your vision for Patriot Pipeline?What advice would you give to aspiring entrepreneurs?What is the best way to get more information on Patriot Pipeline?
We have a great show today. We are meeting Tim Conn, founder of the Image One franchise opportunity. From their customer communication and environmentally-friendly methods to their in-depth training and ongoing support, Image One has created an opportunity that calls for prospective franchise owners who are looking for a career, not just a job. Investing in an Image One franchise affords franchisees confidence in their industry, and the support needed for longevity and success. Their tools and training will not only help build your new business, but will also help you find the proper work-life balance necessary for your happiness.
We are meeting with Yianni Kosmides, founder of Apola Greek Grill. Apola is the most Authentic Greek Gyro you can get without buying a plane ticket! Fresh ingredients, gluten free, vegan, halal and veg friendly. Yianni Kosmides and his family business, Apola, a Greek restaurant franchise that brings the best of Greek street food culture, to USA. Yianni's business adventure has been featured in Yahoo Finance, Fast Casual, NBC and other publications!
Every business has a story.
The Kosmides Family has been in the restaurant business since 1977 when Dimitri (the father) got his first job working as a fry cook and then purchasing his first Italian restaurant. Having grown up in a farming village in Greece, Dimitri knew the value of hard work, and quickly saw the value in owning your own business in the United States. Find out what happened next by listening to the interview with Yianni Kosmides.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with the VP of franchise development Marc Kiekenapp. There's simply no comparison between traditional tanning salons and the Sunset Tan experience. Their Southern California locations attract the biggest celebrities and our brand is the focus of its own hit reality TV show, which has propelled the brand to worldwide recognition! Marc will discuss the highlights and benefits of joining us and owning your own Sunset Tan franchise.
We have a great show today. We are meeting Steve Willis, managing director for milliCare. milliCare’s history can be traced all the way back to 1865! milliCare provides total care for your carpets, floors & textiles.
When you choose milliCare for commercial floor cleaning services for your business or property, you’ll see why they are a leader in the industry. Their formally trained experts craft programs to meet your facility’s individual needs and extend the usable life of your carpets and floor surfaces. They know that no two facilities function in exactly the same way, so they pride themselves on their sustainable, realistic solutions.
In Part Two, we play a clip from our popular Great Quote in Franchising podcast with franchise expert Karol Mercurio.
We are meeting with Lee Braun, the CEO and co-founder of Perspire Sauna Studio. The hottest new franchise is here (literally 150°). Perspire has developed, formulated and tested the most superior infrared sauna studio model and is the first national brand to bring this transformational health and wellness service to the masses.
We are meeting with CEO of ION Franchising, Lance Graulich. Lance is the founder & CEO of ION Franchising, an industry leading franchise consulting and development group, that represents over 500 franchise brands & business opportunities within 90 categories. Lance helps prospective entrepreneurs find their perfect franchise for FREE. He also assists independent business owners in creating a franchise system.
Every business has a story
Lance started out in the family business on Wall Street after receiving an economics degree. He then joined a TGI Fridays franchise in Phoenix, AZ as a key executive and was vital to the rapid growth of this $225,000,000 organization. Mr Graulich was a multi-unit, multi-state franchisee of Wingstop and Krispy Kreme Doughnuts. He has created countless start up brands and has become the industry leading donut expert. He is the founder of a donut chain called Pinkbox in Las Vegas. His latest start up bakery project is with a Food Network star. As a business start-up expert with more than 25 years of experience, he has served as President of various franchise advisory councils and boards advising emerging franchise brands. He has helped a multitude of companies grow efficiently & effectively.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Happy New Year! Many years ago, we created a spin off of our podcast Franchise Interviews. We called the podcast Great Quotes in Franchising. Great Quotes in Franchising features great quotes from our show over the last 14 years. What surprised and pleased us is the number of listeners to the podcast. For example, one Great Quotes in Franchising podcast has received over 52,000 views to date.
http://www.franchiseinterviews.podcastpeople.com/posts/63495
Today’s Great Quote in Franchising comes from Peter Baldine, the President of Moran Industries. Peter discusses some of the several advantages of franchising compared to non-franchise businesses like support, guidance and instantaneous relationships.
The Perfect Seasonal Business
Many years ago, Don and I got to interview Blake Smith from The Decor Group (Christmas Decor, Nite Time Decor. At the Décor Group...Franchising is their business. Since that interview, the organization has grown significantly. Christmas decorating offers individuals and businesses the ability to generate significant revenues during a time that is traditionally slow for many seasonal businesses. The Christmas Decor franchise opportunity provides seasonal businesses the ability to offset their fixed overhead costs and maintain their key employees all year around. The majority of their almost 300 franchisees nationally were operating a seasonal business when they came to Christmas Decor. They had no prior decorating experience, but they understood what it means to work hard to grow a successful business. Each one found that Christmas Decor was the perfect seasonal business to expand their revenues.
We are meeting with Richard Huffman, founder and CEO of Celebree School. Founded in 1994, Celebree School is a leader in early childhood education that provides infant and toddler care, preschool, before and aftercare, and summer camp programs. With a mission to Grow People Big and Small™, Celebree School believes success in early childhood development is equal parts curriculum and connection. Each school employs a customized program that addresses the physical, social, emotional, and academic needs of children and follows applicable state guidelines. In 2019, Celebree School launched its franchise offering. With a Celebree School franchise, entrepreneurs can invest in their financial future and their community by leveraging our proven business model. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Joe Soltis…Joe is the Founder and CEO of ChoiceLocal, a digital marketing firm that serves franchise systems where the average client partner of ChoiceLocal gains $15.51 for every $1.00 in invested in marketing. ChoiceLocal is a local marketing firm specializing in marketing franchise systems. Their average client generates in excess of $15.54 in new revenue for every $1 invested in marketing. They deliver superior business results to any local marketing firm they have been compared to. Their clients experience, on average, 363% faster revenue growth working with us compared to working with other agencies. Joe oversees ChoiceLocal which in turn funds the Benjamin Isaac Foundation out of its profits. The Benjamin Isaac Foundation is a non-profit focused on helping kids in need.
Every business has a story
ChoiceLocal's missionis to help others. ChoiceLocal was founded as a 1-person company and today just a few years later is 65+ people, is bringing on 2-3 new people per month, is a 2X winner of NorthCoast99’s best place to work award, and boasts an annualized client retention rate of 94% and a net promoter score higher than great performing companies such as Apple, Amazon, & Trader Joe’s.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Last week we met with Scott Greenberg, author of The Wealthy Franchisee…Game-Changing Steps to Becoming a Thriving Franchise Superstar. Fueled with over 10 years’ experience as a multi-unit, award-winning franchise owner (Edible Arrangements) whose operation won international recognition: “Best Customer Service” and “Manager of the Year. Today we are going to play our interview we did many years ago with Tariq Farid, founder of Edible Arrangements. Since having Tariq on our show, Edible Arrangements has grown by leaps and bounds. Nevertheless, the show is a timeless interview with this amazing entrepreneur and franchise.
Hot of the Press
Edible Arrangements is expanding into the #music category because they have seen how successful it's been when paired with their gift and treat options. And this new category brings Edible Arrangements one step closer to becoming a one-stop-shop gifting experience for their customers.
Edible Arrangements is kicking off Edible Music with a partnership with Grammy and Tony Award winner Leslie Odom, Jr. and his new #holiday album. Customers can now purchase his album, or one of the four other holiday albums, through edible.com.
Learn more about Edible Music, via QSR magazine: https://lnkd.in/d9bYY73
We are meeting with Scott Greenberg, author of The Wealthy Franchisee…Game-Changing Steps to Becoming a Thriving Franchise Superstar. Scott is one-part business game-changer, one-part motivational leader. Fueled with over 10 years’ experience as a multi-unit, award-winning franchise owner (Edible Arrangements) whose operation won international recognition: “Best Customer Service” and “Manager of the Year,” Scott practically wrote the book on what it takes to become NEXT LEVEL. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Reena Bhatia of BidExecs franchising. BidExecs offers a unique franchise model that allows you the opportunity to own a branded business in the multi-trillion dollar contracting industry. This is great for independent consultants, veterans, military officers, retired government employees who are ready to take control of their future and grow a significant business. Leverage your know-how, expertise and local influence to build a network of contract management professionals to serve key clients in your area. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Franchise Interviews meets with Glenn Franson of Massage Heights. Massage Heights is an exciting new franchise opportunity in an industry that is still in it's infancy. Massage therapy has been around for thousands of years though until recently has not been seen as a practical application to treat stress, pain and other disorders due to the inconvenience in scheduling, costs involved and the inconvenience in scheduling, costs involved and the unprofessionalism of those in the industry.
We have a great show today. We are meeting with Dennis Mulgannon, and today we are going to talk about the WaveMAX franchise opportunity,- a high-tech laundromat, optimized with contact-less service, etc.
Background
The industry is made up of Mom and Pop operators who are taken advantage of by the washer and dryer Distributors whose sole purpose is to sell equipment to these non-business savvy operators. The industry has no brand, no business sophistication and massive turnover from operator to operator. Just drive around your city and tour the laundromats in your area. Generally they are not staffed, dirty and run down…we call them Zombie Mats!
WaveMAX® Was Created To Address This Situation!
Since 2012 WaveMAX® Coin Laundry based in Jacksonville FL has focused its business model on developing the prototypical market & store that can scale and sustain a national chain of coin only laundromats. The Franchise Development is being led by Dennis Mulgannon who successfully built Home Care Assistance, Junk King & The Flying Locksmiths into National Franchise Brands.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Joni Brownstein of the Art Recovery Technologies franchise opportunity. Art Recovery Technologies can quickly assess, recover and return your artwork and collectibles to pre-loss condition. They specialize in the recovery of many types of art including antiques, photographs, family heirlooms, keepsakes, paintings, mosaics, taxidermy and much more. In Part Two, we play a clip from our popular Great Quotes in Franchising Podcast.
We have a great show today. We are meeting with Christo Demetriades, the COO of LunchboxWax, a boutique speed-waxing concept that combines refined techniques and the highest quality products. What makes LunchboxWax unique is their waxologists are trained to know how to wax every body and make the LGBTQ+ community especially the transgender community feel comfortable walking in and getting waxed. This inclusivity is present in all fronts of the business and each employee is put through a course of “culture classes” to ensure everyone is fully aware of the brand’s mission.The brand has 48 salons open and recently signed 2 multi-unit deals in brand new markets throughout the Midwest. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Kelsey Stuart, CEO of Bloomin’ Blinds.
Bloomin Blinds FYI:
Family-owned and operated since 2001, Bloomin’ Blinds is a leading window treatment franchise serving 55 territories nationwide.Only window treatment franchises to offer product, installation, repair and cleaning. Bloomin’ Blinds franchises are typically run by husband and wife or small teams, so customers are often dealing with the same people over the course of several interactions, helping to build trust and longstanding client relationships. Combined, the leadership team has over 60 years of hands-on industry experience, bringing a personalized approach to training and a tight-knit family feel to the culture. Innovative tech allows franchisees to run their business efficiently and provide quotes to customers almost instantly, helping franchisees to close-in on more contracts. Franchisees are provided in-depth training at the home office with elaborate simulations to fully prepare each franchisee for the field. After training, franchisees head home and usually receive their first client inquiry within the first 12 hours of operation. The young leadership, fresh vision and technology is appealing to the growing population of millennial home owners. With more than 40 locations across the country, Bloomin’ Blinds is rapidly growing and plans to have 100 franchises open by 2022.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
An Evening with Franchise Teacher Chris Simnick
With over 40 years of experience as an independent businessman, franchisee, and franchiser, including fifteen years of international experience in launching and assisting franchise systems in Europe and the Pacific Rim, Chris Simnick knows the ins and outs of franchising, and how to establish and fine tune operations to ensure a profitable business at start-up, stability, or maturity - when a refresh or expansion to a new concept is desired.
Chris has accomplished this by creating the Synergy Franchise Group Network consisting of the Synergy Franchis Group LLC and FranchiseTeacher.com. Through these organizations, Chris and his team has guided clients through the process of identifying and purchasing the right franchise based on their interests, personality, and skill level; and assisted others on the opposite end of the spectrum determine if their concept was suitable for franchising, how to recruit and develop franchisees, and how to set up the infrastructure and processes necessary to operate the system effectively and profitably.
They provide consulting to both franchisers and franchisees, in all industries and in all sizes, on specific issues ranging from the development of growth strategies to conducting operational reviews and profit & loss analyses to setting up lead generation and tracking programs. They also offer personalized one-on-one coaching to meet any need.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast. This clip also features Chris Simnick from the first time we had him on our podcast.
Last weekend I was doing some cleaning in preparation for fall. As a business professor, I have thousands of books in plastic tubs. One of the books that distracted me from cleaning was the Franchise Times Guide to Selecting, Buying and Owning a Franchise. I was reminded of the interview Don and I did with Julie Bennett, author of the Franchise Times Guide to Selecting, Buying and Owning a Franchise. The book, which has been updated, is filled with practical advice from real-life individuals who made the jump into franchising. Some of Julie’s quotes made it into our Great Quotes in Franchising. We had fun on this interview. In part two, we will play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Mike Cline VP of franchise development for Alliance Franchise Brands. Alliance Franchise Brands serves the multi-billion dollar market for marketing, print, sign and graphics communications services. Alliance Franchise Brands is considered a leader in franchise training, technology and implementation.
In its Marketing & Print Division, the company supports six brands: Allegra, American Speedy Printing and Insty-Prints in the United States and Allegra, KKP, and Speedy Printing in Canada. In its Sign & Graphics Division, the company supports three brands in North America and the United Kingdom: Image360, Signs by Tomorrow and Signs Now.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting Scott Talley, CEO and founder of Network in Action. Network In Action Franchise (NIA) applies innovative principles to an industry that has long needed an update! There are an estimated 28 million small business in the United States and every one of them needs some type of marketing plan. According to their research if a business just has the funds for one marketing effort, networking provides the greatest return on investment! Network In Action, a Houston-based networking franchise that has revolutionized the industry with its innovative use of technology, has created a Try Before You Buy program. The initiative gives entrepreneurs the option to go through a day in the life of a being a Network In Action group leader/franchisee, try the business model out by going through a five day training, recruit members, host their own meeting and then decide if they want to be a part of Network In Action within 48 hours. There is no fee associated with this initiative.
The average business owner does not have 100 plus hours annually to attend weekly business networking meetings. NIA’s monthly meetings opens up an entire new market of business owners who wish to network. Additionally, by offering monthly meetings NIA groups tend to enjoy more owners as members than a group that meets weekly.
We are meeting with Brynson Smith. Brynson is a sales and franchise consultant with a strong background in helping entrepreneurs break into the world of franchising, as well as helping established franchise owners diversify their portfolio. Brynson is the Director of Franchise Sales for uBreakiFix, an electronic device repair franchise. uBreakiFix is obsessed with gadgets and gizmos. They are the folks standing in line on launch day waiting for the latest smartphone or gaming console. They love all things tech and they are experts at what they do. uBreakiFix fixes electronic devices (it’s in our name after all). From the classic phone drop in the parking lot to the tablet in the toilet. They have seen it all. They understand how traumatic it is when you break your favorite devices and they want you to feel better the moment you walk in. In Part Two, we will play a clip from our popular Great Quotes in Franchising podcast.
iSold It was founded so that everyone-from individuals, to businesses, to fundraising organizations-would have an easy way to sell merchandise on eBay. Like many service stores personalized attention, reliability, and expert skills is what is important at iSold It.
Their business formula rests on the idea that busy people and small businesses want exceptional service to help manage their affairs. We are meeting with William Fikhman of the franchise iSold it on Ebay. William is one of the youngest franchisees for Isold it on Ebay as well as the country.
Did you miss our interview with Lori Karpman? Lori founded the wildly successful “Zyng Noodlery” franchise for which she garnered several prestigious marketing & branding awards including the pinnacle award from the Ontario Advertising Assn & the Canadian Franchise Association for “Outstanding Overall Corporate Image”.
Lori Karpman is a seasoned, multi- award-winning management consultant (and former attorney) specializing in multi-unit business development and professional coaching and training. She is currently CEO of Lori Karpman & Company, a full-service firm providing all the services a growing brand needs. She is also Head Coach at Coach Lori an executive coaching firm
We are meeting with Kevin Dubois, Chief Executive Officer, Lapels Dry Cleaning. As the CEO of Lapels Dry Cleaning, Kevin Dubois has more than 25 years in the franchise industry, the last 15 with Lapels. Over that time, Lapels Dry Cleaning has pioneered an eco-friendly dry-cleaning experience through a partnership agreement with GreenEarth®, the dry cleaning industry’s only non-toxic cleaning alternative. By utilizing the latest technology in equipment and GreenEarth solutions, Lapels is one of the few dry cleaners able to boast that there is no hazardous waste in their process.
Under Kevin’s leadership, Lapels Dry Cleaning has repeatedly ranked on Entrepreneur Magazine’s Franchise 500 list for the country’s top Franchise Systems—including the 2020 list. Lapels Dry Cleaning has also been named to Franchise Times Top 200+ on multiple occasions.
It’s annual clothing drive to benefit Big Brother Big Sister has raised thousands of dollars in donations that resold at BBBS outlets.
On an individual basis, Kevin has achieved notoriety in the dry cleaning industry, co-authoring Entrepreneurial Insanity in the Dry Cleaning Business. To date, more than 10,000 copies have been sold and it’s become the definitive book on succeeding in the industry.
Kevin is a former winner of the New England Franchise Association’s Franchisor of the Year award.
One of the hot topics in many towns across America is education. Some states have gone to all online learning while others are using a hybrid approach. This trend has resulted in a need for supplemental education services. Education franchises typically have high margins and are in high demand. Today you are going to hear two interviews from franchises in the education industry. First, we will play our interview with the Code Ninjas franchise opportunity. Code Ninjas® is the world’s largest and fastest-growing kids coding franchise, with hundreds of locations in the United States, Canada, and the United Kingdom. From the mind of educator Dori Roberts, Engineering For Kids is an engineering enrichment program for Pre-K through 8th grade youth. Engineering for Kids have developed unique, exciting programs that invite children to have fun while using their knowledge of engineering and science to design, create, and improve solutions to engineering problems. We end the show with a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Paula Hope, the President of Booked Solid. Paula helps business professionals, and their teams, create the revenue they deserve. Through the strategic development of a referral/personal marketing plan which includes online activities, Booked Solid business professionals learn to create, manage and leverage their social capital (their personal good will) into a system that will grow their revenue for themselves and their firms.Paula consults and develops referral partner programs within progressive corporations who really want to get serious about creating high quality referrals for their organization. Paula is the author of Stop The Saboteurs: Conquer Negative Thoughts that Hurt Your Revenue and Your Brand. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast
We are meeting with Mike Wootton, the VP of Franchise Development for My EyeLab. My EyeLab is a state-of-the-art optical lab franchise best known for their high-tech approach to keep costs low for customers and franchisees alike. My EyeLab is the fastest growing optical retailer in the country and they have performed over 800,000 telehealth exams using their revolutionary telehealth technology.
Some recent studies show cleaning service franchises see COVID-19 spike in business. Several franchises such as 360Clean have created a specialized program to help their customers return to work with a Peace of Mind as it relates to COVID-19 and the safety of their employees and customers. 360 Clean will thoroughly disinfect your office and the Touch Surfaces. These surfaces are the key pathway for the spread of germs in any facility and include, but are not limited to: Door Handles, desks, switches, telephones, dispensers, handles and toilets.
Our podcast today will feature interviews with two cleaning franchises. First, we will play our interview with Barry Bodiford, CEO of 360clean, a specialized janitorial franchise. Next, we will play our interview with Todd Hopkins, Founder/CEO/President of The Office Pride Commercial Cleaning Services franchise. Office Pride is a fast-growing franchise in the $78 billion commercial cleaning industry. Their franchisees provide top-quality janitorial services and total floor care delivered in a professional and consistent way, through a commitment to honesty and integrity. We end the show with a clip from our popular Great Quotes in Franchising podcast.
https://www.bizjournals.com/sacramento/news/2020/04/15/cleaning-service-franchise-sees-covid-19-spike-in.html
Bonchon created their signature sauce in Korea back in 2002, and have kept their original recipe ever since. Every piece of Bonchon chicken is double-fried, then hand brushed with their signature sauce.
Bonchon was created to satisfy a craving. A craving for nostalgia and familiarity. A craving for the indulgent taste of authentic, flavorful, crunchy, Korean fried chicken accompanied with a variety of unique pan Asian comfort foods. In the beginning, there were few places to satisfy this craving in the United States. Their founder, Mr. Seo, introduced premium, flavorful sauces and cooking techniques served in a globally inspired, modern and sleek environment. And for the next generation of diners, a new way to experience fried chicken was born.
Bonchon was recognized by Business Insider in 2019 as “the gold standard for fried chicken” beating out five major restaurant chains as “best chicken wings”. We are meeting with Flynn Dekker, CEO of Bonchon.
In Part Two we play a clip from our popular Great Quotes in Franchising.
We start today's show with a clip from our popular Great Quotes in Franchising podcast. In Part Two, we will play our interview with the Poolwerx franchise opportunity. I was recently asked by one of my business students what industries have seen an increase in demand in 2020. One of those industries are pools with more people staying home and less people heading to the beach. Founded in 1992, Poolwerx is one of the world’s largest pool and hot tub / spa maintenance providers. You will hear our interview with the CEO and founder of Poolwerx, John O' Brien.
We are meeting with Gregg Rozeboom, the CEO and founder of Fruitive. Fruitive is a whole food, plant-based restaurant franchise that’s actually in the middle of some pretty exciting expansions. Your health and happiness are what matters to Fruitive. At Fruitive, they strive to be better for you. No matter where you are on your health journey, their wholesome ingredients support taking you to the next level. "My goal with Fruitive was to create something good for my family, for our community and for the world,” said Gregg Rozeboom, In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are welcoming back Peter Holt of The Joint Chiropractic franchise. The Joint Chiropractic revolutionized the $15 billion chiropractic industry by making chiropractic care more accessible, convenient and affordable than ever before. Founded in 1999, The Joint has grown to more than 460 locations throughout the country, helping millions of people in the process find relief from neck and back pain. The rapid success of The Joint, now the fastest growing chiropractic franchise in the nation, is due to the straightforward business model that is easy to understand, quick to scale and meets a real need in the communities we serve. As a result, entrepreneurs with zero experience in the chiropractic industry, as well as chiropractors with significant experience, are choosing to franchise with The Joint. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Silverback Self Defense is a professional self defense company that specializes in group, corporate, and individual
training classes. Founded and owned by Robert Webre, Silverback Self Defense is passionate
about helping people learn how to protect themselves and save lives. With solid leadership at our
back and proven operational practices propelling us forward, Silverback Self Defense is eager to
introduce the rest of the States to our customizable training programs through franchisement. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
If you want to be part of a healthcare brand that has built its success by putting patients first, explore the Pearle Vision franchise opportunity.Pearle Vision is one of the largest optical retailers in North America, with more than 500 EyeCare Centers across the United States and Canada, many owned and operated locally by franchise owners.
The brand has more than 30 years’ experience in franchising, and although Pearle Vision is a healthcare franchise, you do not need a medical background to own a franchise.
We are meeting with Alex Wilkes of Pearle Vision. In 1981, Pearle Vision began offering franchises to optometrists, opticians and investors who were interested in using Pearle’s business model, brand and marketing muscle to build their own businesses. Today, the Pearle Vision franchise continues to grow by helping professionals profitably deliver quality eye care.
In part 1, we are meeting with entrepreneur and the founder of the BBQ Cleaner Jeffrey Krentzman. Jeff discusses the following:
What are some of the pros and cons you encounter as your own boss?
What is the hardest part of starting your own business?
In your own business, what are some of things you feel you have done right that can be applied to someone else looking to start a business?
What advice would you give to someone whose looking at being their own boss? Where should they even start?
In part 2, you will hear a clip from out Great Quotes in Franchising podcast with the great Warren Greshes.
There are two key elements you receive when buying a franchise: They include a system and a brand. Today we have the honor of speaking with award winning marketing professional, lecturer and teacher, Dr. John Tantillo. Dr. Tantillo (aka The Marketing Doctor) is a trained applied research psychologist who is internationally known for his expertise at diagnosing the factors that impact target markets. The Marketing Dr. wants to share his knowledge with individuals and businesses so they will benefit from his modern marketing principles.
Dr. Tantillo is also the author of the popular book, “People Buy Brands Not Companies,” and Udemy on-line Course: “Go Brand Yourself with Dr. John Tantillo: The secrets of branding for personal and professional success!”
Dr. John Tantillo created the brand name, “O’Reilly Factor” and is currently a contributor for Newsmax TV (link to JT’s Newsmax Clips needs to be created) where he is seen each week on the popular Newsmax Now segment, Brand Power, https://www.newsmaxtv.com/Shows/Newsmax-Now where his “take” on the issues of the day provide a lively discussion with Newsmax Now host John Bachman and his on-air interview partner, Alison Maloni.
This week we are discussing two must read books before Memorial or Labor Day. We begin the show with Danny Lyon, author of The Colour of My Underwear is Blue. With over 60 marathons and 20 years of business experience,Danny Lyon shares why people create such varying levels of business and personal success. Lyon reveals the secrets of the success "high-flyers", the "turnaround artists", the "comfort zone dwellers", and the "give-ups". No matter where you are in your life right now, Lyon sheds light on how you may be holding yourself back and what it takes to get out of your own way.
Next, we meet with Steve Barnett, author of Gumption - Taking Bubba Gump from Movie to Restaurant. Written in a cinematic style, this book is about the creation, growth, and sale of the Bubba Gump Shrimp Company. The concept began when Paramount Pictures reached out to see if there was interest in creating a restaurant based on the movie Forrest Gump. It is also the personal story of the author’s growth as a CEO and creator of restaurant concepts. A host of situations are described such as restaurant concept creation, high stakes boardroom confrontations, and escaping corrupt officials in foreign lands. The narrative is partly an unvarnished peak behind the everyday scenes of restaurants, movie studios, and Wall Street. There is also an almost step-by-step recounting of how the Bubba Gump concept and others were created and operated. Lessons can be learned on unorthodox methods used in moving from traditional approaches to untried ways of doing business.
Today’s podcast features a roundtable session with three franchise experts. You will hear from franchise expert Jim Coen. Jim suggested most people know what they like but they don’t necessarily know what would be a good franchise opportunity for themselves. He explains why. In addition, we have franchise expert and veteran Craig Slavin. Craig has 5 decades of experience in all aspects of the franchising. Craig suggests, “Just because you can afford the airplane doesn't mean you should be the pilot." He eloquently explains how this pertains to buying a franchise. We also have Gary Ochiogrosso who answers a common question that we have been asked hundreds of times and that is, “What is the best franchise?” Gary also talks about the three-legged stool of a successful franchise.
Swimming with the Sharks
Today we are going to play clips from two franchises that appeared on one of our favorite shows…Shark Tank. When Michael and Babz Barnett saw a tweet from ABC scouting contestants for new TV show, Shark Tank, six years ago, they had no idea what they’d be walking into. In fact, they saw the premier episode in their hotel room the night before their own taping. But despite the lack of familiarity with the sharks entrepreneurs have today, they presented their concept, Romp n’ Roll – a modernized kids gym perfecting the intersection of entertainment and education for kids ages 3 months to 5 years, and were offered a deal. Which they declined.
Next, we meet with Jerry Hancock, the founder of Sub Zero Ice Cream and former guest on Shark Tank. Sub Zero Ice Cream uses negative 321-degree liquid nitrogen to freeze and hand mix each customized order with a unique patented process. Besides its unique and highly visual freezing method, Sub Zero Ice Cream caters to a variety of dietary needs. The brand offers six bases including a classic premium custard, low-fat custard and yogurt, as well as lactose free, vegan and sugar free options. After selecting a base, guests can customize with their own mix-ins, creating limitless options when building custom ice cream creations.
One of the most frequent questions I get is what is our most popular podcast to date. Interestingly, it came from our Great Quotes in Franchising podcast with Tony Lutfi…over 44,000 views to date. His advice to our listeners was priceless. We are going to play our whole interview with Tony Lutfi who achieved the American dream through franchising.
Several years ago, I was inspired to conduct a study on women in franchising based on my interview with Gigi Butler. The study was titled, “Women Entrepreneurs and the Influence of Gender on Successful Franchising". The study was published in the Global Journal of Entrepreneurship. This study explores the influence of gender on franchise business ownership. Here is a link to the study.
https://www.igbr.org/wp-content/uploads/2018/09/GJE_Vol_2_No_1_2018.pdf
Today you will hear our interview with Gigi Butler. Gigi Butler, is the founder of Gigi's Cupcakes. People across the country know Gigi from her appearance on "Undercover Boss" on CBS, and her journey is the American Dream come true. Soon after opening, Gigi's Cupcakes became a Nashville delicacy dessert of choice and now, nine years later, it has expanded across the country...making Gigi's the largest cupcake franchise in the country!
It recently occurred to me I haven’t shared with our listeners what else I do in addition to Franchise Interviews. I am a full-time professor and course leader for several marketing courses at Purdue University Global. I am excited to share some exciting news. For the last several years, I have been working on a paper that was published in The Qualitative Report Journal. The Qualitative Report is a Q1 ranked journal on Scimago Journal & Country Rank (SJR). Q1 to Q4 refer to journal ranking quartiles within a subdiscipline using the SJR citation index. Thus, a first quartile journal (i.e., Q1) has an SJR in the top 25% of journals for at least one of its classified subdisciplines. The name of the study is called A Qualitative Study: Military Veterans and Franchise Ownership. This study focuses on the military experience and motivation to become a franchise business owner. You can download a copy of the study on the following link:
https://nsuworks.nova.edu/tqr/vol25/iss3/14/
I would love to hear your thoughts on the study.
I thought a great interview to play for today’s show is with JDog Junk Removal franchise. JDog Junk Removal, a full-service junk removal franchise, which is taking veteran employment assistance to new heights with the creation of a franchise opportunity, offered exclusively to veterans and active-duty members of the United States Military. The concept was created by an Army veteran in response to the excessively high unemployment rate for returning service members.
Several years ago, one of my peers Elzie Flenard introduced me to motivational speaker Steve Pavlina. Steve produced a number of great podcasts available to the public (uncopyright) on motivation, entrepreneurship and life balance. This podcast discusses how to overcome fear. We will start the show with a clip from our popular Great Quotes in Franchising podcast, featuring hall of fame speaker Warren Greshes.
We start today with our most recent Great Quotes in Franchising podcast and discuss why franchising is like taking an open book test. Next we discuss tax tips with Craig Cody.
As a Certified Tax CoachTM, Craig Cody belongs to a select group of practitioners throughout the country who undergo extensive training and continued education on various tax planning techniques and strategies in order to become, as well as remain, certified. With this organization, Craig has co-authored an Amazon best seller, Secrets of a Tax Free Life.
In addition to tax planning, Craig's practice offers traditional tax services as well as off site CFO services. With a dedicated and passionate team we are able to provide daily guidance and advice to business clients. Our efficiency is embedded in our team concept. Our clients include, but are not limited to, Medical Professionals, Clothing Sourcing Businesses and Commercial Electrical Companies. Craig answers the following questions:
What is the biggest mistake you see small business owners making regarding taxes?
How can business owners use their CPA to their Advantage?
How often should a business owner communicate with his/her CPA and why is it so important?
In Part Three, we conclude with another clip from our Great Quotes in Franchising podcast with Melanie Bergeron.
We have a great show today. We are meeting with Mike Ruiz, President of Global Talent Solutions (GTS). Global Talent Solutions helps bridge this gap for franchise employers, whose sector contributes 3 percent of the U.S. GDP. He and his company are driving an incredible amount of employment activity in the franchise space. Its talent acquisition takes a candidate-centric approach by being more efficient, less antiquated and systematic.
GTS is helping franchise employers nail interviews - as well as best positioning them before and after - with a unique, agile and simultaneous approach to the classic three-pronged acquisition method of research, outreach and recruitment. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast. For more information...go to www.gtsrecruiters.com
We are meeting with Rafael Alvarez, the founder of ATax. ATAX is a full-service income tax preparation business that represents and caters services toward the Hispanic community. Services include bookkeeping and accounting, driver's license assistance, notary services, and insurance analysis helping to educate the community on the steps they need to take to ensure citizenship and financial success in the economy. Every ATAX franchisee has the ability to offer supplemental services as part of their business model. These secondary services can range from English as a second language, immigration advice, passport photos, and so on, which turns their business into a year-round operation.
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A Safe Haven: ATAX is dedicated to helping the Hispanic community by being a benefactor to the communities it serves, mainly helping educate and dispel fear through the support they offer their customers.
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Strong Financial Model: The ATAX model helps franchisees feel supported, profit quickly and retain clients through multiple revenue streams, which can be added if the franchisee desires.
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High Demand: Taxes are unavoidable and over half of the American population defers to a tax preparer as opposed to filing taxes themselves. For that reason, ATAX's services will always be in demand during tax season.
We have a great show today. We are meeting with Laura Coe of Snapology. Snapology is a low cost, home-based, mobile business teaching robotics and STEAM principles through classes, camps, parties and other events. At Snapology, they understand that children are meant to learn through play. When children are actively engaged in hands-on, interactive learning activities, their creativity flourishes and they show a greater interest in school. If kids are happy, then parents are happy and your business will flourish. Snapology, a franchise that provides a fun, inviting environment for kids at all levels to gain valuable life skills involving STEM/STEAM, including logic and problem solving, as well as social skills and teamwork. Snapology’s adaptable, research-based curriculum allows children to learn through play.
Every business has a story.
Snapology was founded by two sisters, Lisa and Laura Coe, who decided to start their business after seeing the love their children had for creative play using building blocks and other materials that snap together. Laura found that her son’s love of LEGO’s helped calm him down when he was dealing with mild behavior issues. She looked for local programs that he could join, but could not find any that fit. Together the sisters came up with the idea of offering enrichment classes and camps to teach science, technology, engineering, mathematics, art and literacy concepts. Listen to our interview with Laura Coe. In part two, we will play a clip from our popular Great Quotes in Franchising podcast.
We are welcoming back Charles Bonfiglio, CEO and President of Tint World. Charles left Brooklyn, NY when he was 21 years for Florida to pursue his dreams of entrepreneurship. Since 1982 Tint World® has provided high-quality window tinting and vehicle accessories to people who love their cars. With a wide selection of automotive products and services, clean, attractive facilities, and superior customer service, Tint World® has become America's favorite place for auto styling and marine styling accessories, and residential and commercial window film services.
Now, anyone can be the proud owner of a Tint World® Automotive Styling Center. In 2007, Tint World® began franchising, and quickly became the nation's largest and fastest-growing window tinting and auto styling business opportunity. If you're interested in running your own business and being your own boss, you too can enjoy the excitement and profitability of running your own Tint World® auto styling business – all for a surprisingly low initial investment.
Hi everyone and welcome to a very special edition of Franchise Interviews. Our theme over the last several weeks has been social media marketing for franchisors and franchisees. Today, we are meeting with Sophie Nguyen, CEO of So Gold Marketing. Sophie decided to pursue a career as a social media consultant back in 2013. She kicked off her professional experience managing Purdue University’s social media accounts for 3 years. Connecting with students, having real-time conversations via social media all while building Purdue’s online presence. Then she made another decision to move to the fast-paced Silicon Valley, the tech start-up capital of the world, to begin her career as an entrepreneur, and this is where So Gold Marketing was born. The rest is history.
Connecting to people is the heartbeat of So Gold Marketing. Their relationship with their clients is about getting to know them and their company, so they can best understand how to connect to their clients. And ultimately help them reach their business goals. Their clients say it best, “They do so with a genuine interest to grow your business.” When their clients are successful, they are successful. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Cassidy Crail, the Co-founder of C Squared Social. Cassidy is going to discuss the history of C Squared Social, how many franchise brands are starting to look at millennials, and how C Squared Social helps franchisors reach this large market of potential new franchise owners. C Squared Social is the expert in targeted digital advertising. They use their proprietary Four Point Targeting Method to get your message in front of the people you are looking for on all the most popular social media platforms, mobile apps and websites. C Squared Social design the ads, customize the campaigns and automate your call to action to meet all your objectives.
In Part Two, we play a clip from our popular Great Quotes in Franchising.
We are meeting with Ken Hutcheson, President of U.S. Lawns. All of US Lawn’s landscaping professionals have a genuine commitment to improving communities and improving lives every day, which is a big reason they became part of the Network to begin with. From the Home Office in Orlando, FL, community leaders across the United States are selectively onboarded and trained to do business proudly displaying the U.S. Lawns star. Right now, there are over 250 U.S. Lawns locations throughout the country, and their expansion continues to bring them ever closer to having franchises in all 50 states, so they can serve all major and secondary markets with first-rate landscape maintenance crews and commercial grounds management excellence.
Even multiple location commercial property owners are secure in the fact every property is being treated with the same care; their grounds maintenance teams are all operating under the same code; all are equipped with the ideals and processes you’d expect from a top national chain; and all are united by a passion for service to their neighbors.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Bill McPherson, the vice president of franchise development at AlphaGraphics, the global company that offers printing and marketing solutions at nearly 300 locations around the world. Bill is a franchise veteran with nearly 30 years of executive and sales experience.. He’s also a Certified Franchise Executive and frequent IFA speaker/contributor. In Part Two, we will play a clip from our popular Great Quotes in Franchising podcast.
Special New Year's Day Show
We thought we would start 2020 with a vintage show on motivation. David Handler is a professional business coach who specializes in helping leaders find clarity and take action to achieve their goals. Much like sports coaches, he shows clients how to compete at the highest levels in their industries. David served as a senior executive and founder of several organizations, championing talent development as an essential key to producing extraordinary business results.
Several years ago, one of my peers Elzie Flenard introduced me to motivational speaker Steve Pavlina. Steve produced a number of great podcasts available to the public (uncopyright) on motivation, entrepreneurship and life balance. For example, which patterns help us grow faster and squeeze more juice out of life? Which patterns slow us down or cause stagnation? Steve answered these questions in his book Personal Development for Smart People, published by Hay House in 2008. Listening to Steve is a great way to start the New Year. Today’s show gives you a taste of Steve Pavlina and prepares you for a wonderful 2020.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Today marks our 653nd show…Our special guest today is Chris Simnick, founder of the Synergy Franchise Group.
With over 40 years of experience as an independent businessman, franchisee, and franchiser, including fifteen years of international experience in launching and assisting franchise systems in Europe and the Pacific Rim, Chris Simnick knows the ins and outs of franchising, and how to establish and fine tune operations to ensure a profitable business at start-up, stability, or maturity - when a refresh or expansion to a new concept is desired.
Chris has accomplished this by creating the Synergy Franchise Group Network consisting of the Synergy Franchis Group LLC and FranchiseTeacher.com. Through these organizations, Chris and his team has guided clients through the process of identifying and purchasing the right franchise based on their interests, personality, and skill level; and assisted others on the opposite end of the spectrum determine if their concept was suitable for franchising, how to recruit and develop franchisees, and how to set up the infrastructure and processes necessary to operate the system effectively and profitably.
They provide consulting to both franchisers and franchisees, in all industries and in all sizes, on specific issues ranging from the development of growth strategies to conducting operational reviews and profit & loss analyses to setting up lead generation and tracking programs. They also offer personalized one-on-one coaching to meet any need.
Not long ago, I came across several interesting articles written by the Telephone Doctor Nancy Friedman on the Millennials. One article was called, “Millennials + Customer Service. An Oxymoron? Or Great Generation?” and “Do We Owe the Millennials an Apology?”. Nancy and I discuss this fascinating topic.
Here is one of the scenarios Nancy encountered. A young gal, about 25, preparing to sit in one of her presentations at the NAR conference in DC came up to her with arms crossed and in a slightly defensive mode says, “You’re not going to tell us how bad we are, are you?” Find out what happened next by listening to the show.
Nancy is the author of nine books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and techniques you’ll use the rest of your life. Nancy’s keynote speaker presentations are high-energy, high in content, and best of all, high-results! For more information on the Telephone Doctor, go to https://telephonedoctor.com/
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
With communities and businesses becoming more aggressive in their fight against drain and sewage problems caused by FOG (fats, oils and grease) and other organic matter, EnviroLogik, the expert in commercial drain line and odor control solutions, is set to pave the way to stronger, healthier and more conscious city systems. Not just an industry leader, but an industry disrupter, EnviroLogik is positioned to see massive growth as the brand announces the launch of its first-to-market franchise opportunity, with plans to open more than 250 franchise locations by 2025.
EnviroLogik uses proprietary, naturally effective products to solve drain and odor issues in commercial spaces, including buildup of fats, oils and grease (FOG), starch, sugars and odor-causing compounds that commonly cause blockages in both commercial drains and city sewers. United Kingdom native and entrepreneur Aziz Tejpar recognized the need for businesses to have access to effective, environmentally friendly, affordable services as more communities continue to aggressively combat wastewater issues through compliance regulations. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Today Franchise Interviews celebrates Thanksgiving, our 650th podcast, and 13th year anniversary. We start our show with our most recent Great Quotes in Franchising podcast. Today’s Great Quote in Franchising comes from Joseph Berger – President of You’ve Got Maids, Joseph has a unique perspective on the franchise industry as the residential cleaning concept was founded by his parents, Frank and Cynthia Berger. Joseph discusses why franchising is similar to taking an open book test.
Next we play one of our earliest interviews with Scott Haner of the Yum! Brands franchise opportunity. Yum! Brands, Inc., based in Louisville, Kentucky, has over 48,000 restaurants in more than 145 countries and territories primarily operating the company’s restaurant brands – KFC, Pizza Hut and Taco Bell – global leaders of the chicken, pizza and Mexican-style food categories. Worldwide, the Yum! Brands system opens over eight new restaurants per day on average, making it a leader in global retail development. In 2018, Yum! Brands was named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine. In 2019, Yum! Brands was named to the Bloomberg Gender-Equality Index for the second consecutive year.
We are meeting Brandon Ezra, Founder and CEO of Grand Welcome, the leading vacation rental management franchise.
With the vacation rental segment is looking stronger than ever - over $13 billion in 2018 with a projected annual growth rate of 7.2% Grand Welcome is capitalizing on the growing trend.
The popular vacation rental management company combines quality and consistency while tailoring every home to suit every type of visitor. It offers fully-stocked vacation rentals available throughout California, Hawaii and Idaho, Colorado and Nevada.
The brand is just launching its franchise opportunity and is searching for passionate entrepreneurs who are looking to capitalizing on the popularity of vacation rentals.
Company Highlights
* Founded in 2008
* Started franchising in 2019
* $2.8M in total annual revenue
* Exists in 16 cities throughout five states
* 700+ properties
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Inger Nicolaisen the founder of Nikita Hair…an international hair salon chain with 150+ locations across Europe and recent franchise expansion to the United States. Inger is a prominent figure in Norway, most known from the Norwegian television series The Candidate in 2004, which was the Norwegian version of the American series, The Apprentice.
Nikita Hair supports the foundation, A Hand to Children. This organization provides help and assistance to children. The involvement of this foundation is to give children a chance at a better life, and hope for the future. All projects within the scope of this foundation aim to provide support to those most in need by providing food and clothing.
For every haircut, Nikita Hair will donate a portion of the proceeds to support this organization.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting Rob and Lisa Cannon - Founders of Thrillz, the world’s first high-flying adventure park. The Cannons recognized the growing demand for indoor family entertainment as a great business opportunity. After successful careers in finance and 3 years as franchisees of an indoor trampoline park, they pulled together a world-class team to create the next generation of adventure parks. In August of 2018, Thrillz opened its doors in Danbury, CT.
We are meeting with Brandon Cullen, Chief Concept Officer of MADabolic (strength and conditioning gym for athletes) … MADabolic Inc. delivers unparalleled Strength and Conditioning to an oversaturated cardio-focused market. Backed by science and years of athletic experience, Protocol M.A.D.’s signature combination of fat-torching intervals will enable you to carve a lean, athletic physique. Their distinctive interval system, Protocol M.A.D., is crafted entirely around work-to-rest ratios. This presents a challenging yet accessible environment unique to each client. Rooted in science, MADabolic’s exclusive interpretation of pace and intensity is unrivaled in our market. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Joseph Berger - President of You’ve Got Maids, Joseph has a unique perspective on the franchise industry as the residential cleaning concept was founded by his parents, Frank and Cynthia Berger. Joseph will discuss the You Got Maids franchise, the benefits of working in a family run business and his best advice for maintaining a healthy professional and personal relationship with those you work with. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Angel Aguayo Director of Operations at Sushi Sake. Sushi Sake, a Miami-based neighborhood sushi bar with 14-units is now franchising and already has two signed franchise agreements in Florida. Known for an expansive menu, dramatic longue inspired atmosphere and late-night hours, the founders Angel Aguayo and James Aguayo are now ready to take their fusion-inspired creation nationwide.
Founded in 2009, the Aguayo brothers were ready to step out in the $12.8 billion market size of sushi restaurants. Growing up in restaurants and frequently dining at Benihana, Angel felt the industry was struck in the ‘traditional setting,’ and wanted to bring fusion offerings to the table.
Another industry void they are alleviating is many good sushi restaurants aren’t able to provide that same quality on their hibachi side. Sushi Saki is known for offering the best of both worlds and creates an interactive dining experience. It is today’s Japanese Sushi restaurant with the perfect blend of a Teppanyaki house and an original Sushi spot. Additionally, Sushi Sake locations offer late-night hours compared to other venues (open until midnight - 5am depending on location) to serve a crowd that can’t find a quality restaurant open after a night out. In part two we play a clip from our popular Great Quotes in Franchising podcast.
Tonight, we discuss franchising the moving industry. We start the show with our latest podcast from our popular Great Quotes in Franchising podcast from hall of fame speaker Warren Greshes.
In Part Two, you will hear our interview with Dustin Black, Founder and CEO of Black Tie Moving. Dustin is no stranger to the moving industry. From the time he was a child, Black worked for his father’s moving company, learning the ins and outs of the industry while also getting a behind the curtain view of exactly who homeowners were trusting their belongings. With eight locations open and 24 new franchise territories under development, Black Tie Moving is rapidly expanding across the nation.
In Part Three, you will hear our interview with Nick Friedman, the founder of College Hunks Hauling Junk and Moving franchise opportunity. College Hunks Hauling Junk and moving is the fastest-growing junk hauling and moving franchise in America. College Hunks Hauling Junk has been named one the fastest growing companies in America by "Inc." and has made "Entrepreneur" magazine's list of top franchise opportunities for five years in a row and counting. The growth is driven by a smart business model that allows College Hunks owners to act as executives in their businesses.
We have a great show today. We are meeting with Lee DeJonge, COO of Shine, a window care and holiday lighting franchise with 40 locations in 10 states. Lee is also a franchisee and just opened his sixth Shine location. But while window cleaning is Shine’s business, the mission is to make the world brighter by building successful businesses and creating opportunities for individuals to become leaders. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Last time we had House Doctors on the show was over a decade ago. Known as the trusted home improvement service, House Doctors offers a myriad of services from drywall and gutter repair to kitchen and bathroom remodeling. The House Doctors team of insured, bonded and uniformed handymen have a wide array of skillsets to tackle even the longest list of to-dos. With a one-year guarantee, prompt and precise service and a team of qualified craftsman and technicians, House Doctors is not only a home improvement service, but a trusted advisor among the customers it serves. Founded in 1995, House Doctors is located across the country and has targeted several growth markets for the next few years. We are meeting with Jim Hunter, CEO of House Doctors.
As the home renovation sector is expected to grow over the next several years, House Doctors plans to increase its presence through strategic franchise growth in key markets across the country to accommodate the increasing consumer demand for home renovations, a $350 billion industry. In part two, we play an old clip from our popular Great Quotes in Franchising podcast.
The Planet Smoothie franchise began in Atlanta during the mid-1990s, when smoothies were first beginning to be seen as a food offering on their own rather than part of an extended menu. Up until then smoothies were almost completely associated with hardcore health fanatics — people who spent a lot of time at the gym and were fanatical about counting calories More Americans were looking to slim down and become healthier, a trend which continues through today, and smoothies became seen as a way to enhance a healthy lifestyle without sacrificing taste or convenience.As more people discovered smoothies, the market exploded, and Planet Smoothie quickly spread throughout the Southeast, becoming a dominant brand across the Southeastern and Northeastern United States. The opportunity to rapidly expand Planet Smoothie excited a team of veteran franchise executives at Kahala Brands, which acquired Planet Smoothie in 2015. Under their leadership, Planet Smoothie has developed the capabilities and resources, such as improved supply chains, more purchasing power and a single operating system, to accelerate growth and drive stronger results for franchisees.Planet Smoothie is on the move. The hunger for convenient, healthy and great-tasting food, with a transparent list of recognizable ingredients, continues to grow. A customer survey by public relations giant Edelman found that 83% of customers want that combo of good nutrition and great taste, for example, and only 50% of them think the food-and-beverage industry is doing a good job. We are meeting with Stacey Wopnford, Brand President at Planet Smoothie. Planet Smoothie is a fun and exciting smoothie franchise that knows the importance in differentiating itself from the competition. With a unique menu and bright color scheme, Planet Smoothie stands out from the rest. In part 2 we play a clip from our poplar Great Quotes in Franchising podcast.
Sometimes life throws you a curveball, but it's how you react to that moment that can shape the rest of your life. For entrepreneur Tom Hough that moment came following his 33-year-old brother's death due to heart failure. After tragedy struck, Tom realized the importance of not taking any day for granted. While working in security, Tom had always thought about becoming a personal trainer and with the help of his wife, he took a leap of faith and quit his job and on the anniversary of his brother's passing he officially became an owner of a Fit Body Boot Camp franchise. Now, Tom spends his days honoring his brother's legacy and working with clients to help them lead healthier and happier lives. In addition to knowing the first-hand benefits of the services he provides; the Hough's are also finding similarities between what it takes to find fulfilment in life and owning and running a small business. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Today we have a three part show. In part one, we meet with Mitchell Levy. Mitchell Levy is the AHA Guy of AHAthat.com and CEO and Thought Leader Architect at THiNKaha.com. He and his team make it easy for corporations to easily create compelling content that help turn their experts into recognized thought leaders. Mitchell is an Amazon bestselling author with fifty-six business books, contributor at Entrepreneur Magazine, has provided strategic consulting to over one hundred companies. Mitchell has written social media enabled eBooks he offers for free. Mitchell discusses why more franchisors and franchisees should consider writing a book!
In Part Two, we meet with Michael Peterson, author of How and Why to Franchise Your Business. This book was written to be the go-to for a new or would-be franchisor. It was written with someone from outside our industry in mind. It dives deeply into such topics as preparing to become a franchisor, the legal repercussions of franchising, how to recruit the right candidates, and how to manage a franchise system. How and Why to Franchise Your Business will guide you in building a successful team of experts to help you create the stellar franchise brand that you dream of! In Part Three, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Jeff Melnick, the President of BOSTON’S PIZZA Restaurant and Sports Bar. Boston's is both a family-friendly casual dining restaurant and an energetic sports bar, all under one roof. For over 50 years, Boston's has specialized in providing a relaxing atmosphere and food from scratch to parties of all sizes. With Boston's brand promise, "We'll make you a fan," and 80+ menu items, primarily made in-house, they deliver on having something for every occasion and taste. Boston's is recognized by Entrepreneur magazine as one of the top three full-service restaurant brands. The company is also currently ranked No. 464 on Entrepreneur magazine's 2018 Franchise 500 list. Additionally, the brand is ranked No. 89 on the 2018 Franchise Times Top 200 (Plus 300) list. With sales exceeding $1 Billion in system-wide gross sales, Boston's grows through franchising and is currently looking to expand around the US and Mexico. For more information, visit www.ownabostons.com today.
We have a great show today. We are meeting with Chris Pena (CMO) as well as Crystal Lizama (the new COO) for Body20. Body20 is leading the Technology Driven fitness revolution and offering franchise opportunities to entrepreneurs in one of the fastest growing industries within the franchising sector. Body 20 offers a low-staffing business model, with fast breakevens and impressive returns.
Body20 was created when founder, Bert Albertse sought out entrepreneurial endeavors and eventually dropped out of college to open a supplements company. Then, in 2014, while in Dubai for a fitness conference, Bert was introduced to the stat-of-the-art Electro Muscular Stimulation (EMS equipment). Amazed by its ability to deliver a whole week's worth of strength training in only 20 minutes, Bert took a soon-to-be father's biggest risk and spent his whole life savings, plus a loan from a friend, to buy a full body stimulation suit.
From there, Body20 was born and within the boutique fitness hotspot's first year, Bert recouped all startup capital. After massive success in his country, Bert, Chris and his team brought his concept to the U.S. in 2017. Today, the electrifying workout that does the work for you is climbing its way to the top of the boutique fitness industry and plans massive U.S. expansion. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Today we are discussing business plans and guerrilla marketing. First, we are meeting with Cheree Warrick, author of Creating Business Plans that Actually Get Financed. In part two we are meeting with Todd Woods, CEO of Guerrilla Marketing Strategies, Inc and Eddie Leonard, Chief Operating Guerilla to discuss the Book: Guerrilla Marketing for The Franchisee.
Topics:
Six (6) parts to an invest-able business plan.
Biggest mistakes entrepreneurs make when writing their business plans.
Why banks and angel investors say NO to great business ideas.
How to give an irresistible 60 second pitch that'll have investors pulling out their calendars to schedule time with you.
Why non-tech companies (or companies outside of the technology field) have better changes of receiving financing from angels.
The secret to receiving financing offers from multiple sources.
Guerrilla Marketing defines marketing as "every bit of contact you or anyone in your company has with any part of the public. With millions of books sold worldwide, Guerrilla Marketing is one of the best known marketing brands in history: because it works.
This week we are discussing two must read books before Labor Day. We begin the show with Danny Lyon, author of The Colour of My Underwear is Blue. With over 60 marathons and 20 years of business experience,Danny Lyon shares why people create such varying levels of business and personal success. Lyon reveals the secrets of the success "high-flyers", the "turnaround artists", the "comfort zone dwellers", and the "give-ups". No matter where you are in your life right now, Lyon sheds light on how you may be holding yourself back and what it takes to get out of your own way.
Next, we meet with Steve Barnett, author of Gumption - Taking Bubba Gump from Movie to Restaurant. Written in a cinematic style, this book is about the creation, growth, and sale of the Bubba Gump Shrimp Company. The concept began when Paramount Pictures reached out to see if there was interest in creating a restaurant based on the movie Forrest Gump. It is also the personal story of the author’s growth as a CEO and creator of restaurant concepts. A host of situations are described such as restaurant concept creation, high stakes boardroom confrontations, and escaping corrupt officials in foreign lands. The narrative is partly an unvarnished peak behind the everyday scenes of restaurants, movie studios, and Wall Street. There is also an almost step-by-step recounting of how the Bubba Gump concept and others were created and operated. Lessons can be learned on unorthodox methods used in moving from traditional approaches to untried ways of doing business.
We had the School of Rock franchise on our show many years ago. Since that time, the organization has had tremendous growth. We are meeting with Rob Price, CEO of School of Rock. School of Rock provides students of all ages an exciting and engaged music lesson experience, which includes guitar, drums, piano and singing lessons. Drawing from all styles of rock and roll, School of Rock students learn theory and techniques via songs from legendary artists such as Pink Floyd, Led Zeppelin and Frank Zappa. Thanks to the school’s performance-based approach, students around the world have gained superior musical proficiency, with some moving to record deals and larger platforms such as American Idol, The Voice and Broadway. The rapid-growing international franchise currently operates more than 230 schools in 10 global markets, and since 2009, School of Rock has grown student count from 4,000 to more than 33,000. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with the CEO of Pigtails & Crewcuts, Wade Brannon. Pigtails & Crewcuts is a children’s salon franchise that understands the need for a memorable, stress-free haircutting experience for the entire family. From your child’s first haircut to “Mom! The whole football team is getting mohawks, I want one too”, as a parent, you want your children’s locks in good hands. When veteran franchisor, Wade Brandon, came into the original salon with his two daughters as a customer, he immediately saw great potential to replicate and grow the Pigtails concept. After purchasing the single unit, he initiated the franchise offering to meet the increasing demand for services that cater to families with young children in the $58 billion haircut industry. Since launching the franchise opportunity in 2005, Pigtails & Crewcuts has grown to 61 open units across the nation with 57 in development. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Peter Roberts and James Jakobsen, the founders of the ManageMowed franchise opportunity. ManageMowed - founders Peter & James just launched franchising for their sub-contracting commercial landscape concept. Based out of Edmonds, Washington, they have been in business for over 20 years and we a speaking about their dynamic biz journey… going from residential real estate to commercial, why they got into the sub-contracting business. ManageMowed’s corporate locations now count marquee clients like Safeway, Jack in the Box, and Public Storage on their roster. These founders are interesting and entertaining, and their story is captivating. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Jason Anderson, President of the fastest growing coworking franchise, Venture X. Venture X strives to provide high quality, flexible, collaborative spaces to business professionals allowing their members to grow their companies and exceed their business goals. They hope to provide a unique set of amenities and benefits that support business growth and professional development. Their vision is to provide upscale, flexible workspaces in every major city in the US and in some overseas markets.
As the coworking space industry grows, a number of key trends are emerging. Owners and operators of coworking spaces likely find that attention to these trends will help them to attract and retain new business.
One important trend is the central role technology plays in the formation of a coworking space. Some coworking spaces owners who operate on their own invest only in the bare minimum when it comes to technology. As their business grows, they find it hard to keep up when they don’t have the infrastructure to support a larger number of clients. Venture X helps our franchisees start strong by guiding them as they create a technological infrastructure that can handle a large number of clients being “online” at any given time. We also help them to secure technology that will attract clients like “smart” conference rooms and high-end video conferencing equipment.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Nancy is president & founder of Telephone Doctor Customer Service Training. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other well respected radio, TV and publications need a customer service expert, they call on Nancy Friedman. You should, too! LinkedIn for Entrepreneurs - Franchise Interviews Meets with Nancy Friedman.
In Part Two, we discuss LinkedIn for Entrepreneurs with Nancy Friedman. LinkedIn is one of the most powerful networking business tools for professionals and entrepreneurs. Not long ago, Nancy Friedman was interviewed in a magazine article by Forbes. The article was called 10 New LinkedIn Tips to Propel Your PR. In this interview, Nancy and I discuss tips learned over the years on how to effectively use this social media tool.
We are meeting with Stacey Kimmins of the FUN BUS franchise opportunit. FUN BUS is a fully climate controlled mobile fitness “gym on wheels” which serves children ages 2–7 years. At FUN BUS, their mission is to “drive the love of fitness to the young child” and they do this by bringing weekly fitness FUN classes/sessions to daycares and preschools, as well as birthday parties and special events. FUN BUS kids are always beyond excited to see the BIG GREEN BUS roll up! Two trained “Fun Instructors” teach professionally designed lesson plans for our structured ½ hour classes, which typically run 6 to 10 weeks. A birthday party is a 1+hour event, with the same elements as a class but longer and geared towards the birthday child.
We are meeting with Clay Sanger of JINYA Ramen Bar: JINYA Ramen Bar was founded by Tomo Takahashi in 2010. His parents were restaurateurs in his native Japan, but he frequently visited the United States. Throughout his teenage and college years, he became obsessed with the goal of opening an authentic ramen restaurant on La Brea Avenue in Los Angeles.
In 2010, Tomo made his vision a reality and opened the first JINYA Ramen Bar in Studio City, California. The restaurant was a communal eating experience utilizing community tables, a welcoming environment accompanied by modern interiors and an authentic Japanese menu. People were falling in love with the authentic Japanese noodles and broth, you couldn't find anywhere else. In 2012, Tomo and his team began franchising JINYA Ramen Bar - the first and only gourmet ramen franchise in the U.S. Fast forward to today and there are 35 locations from Los Angeles to Washington D.C. and everywhere in between.
The franchise has received praise from prolific late L.A. Times restaurant critic Jonathan Gold, and Hollywood stars are always coming in for their insatiable ramen fix.
This week (May 30 to June 1) Franchise Interviews will be visiting the International Franchise Expo in New York at the legendary Javits Center. Many refer to this show as the Super Bowl of franchising. Today you will hear numerous interviews on how to prepare for a franchise show.First you will hear our conversation with Tom Portesy, the President of Mart Franchise Ventures Expositions. Mr. Portesy will discuss what aspiring frantrepreneurs can expect from a franchise show. Next you will hear our interview with the franchise expert Terry Corkery who gives his advice to aspiring entrepreneurs looking to buy a franchise as well as some fantastic tips on attending franchise shows.
The Jacob K. Javits Convention Center, or Javits Center is a large convention center located on Eleventh Avenue, between 34th and 40th streets, on the West side of Manhattan in New York. http://www.ifeinfo.com/
Top 10 Reasons You Should Attend The International Franchise Expo:
Meet face-to-face with over 400 of the top franchise brands.
Get educated on how to be successful from the start through the over 70 free seminars offered.
Understand the financial model of franchising.
Meet with financial experts on how to best fund your franchise, and how to budget for your future.
Dig deeper into the nuances of franchising through attending in-depth educational workshops.
Meet with leading consultants to understand how to pick the right franchise for you.
Explore the benefits of being in business for yourself, not by yourself.
Discover opportunities in industries that are new or that you might not have considered.
Understand the difference between becoming a franchisee and an area developer, and what to consider when making this decision.
We have a great show today. We are speaking with the co-founders of the Central Bark® franchise system Jackie Jordan and Chris Gaba. Jackie and Chris began this journey over 15 years ago with a vision that every dog deserves the very best care in a safe and clean environment.
Central Bark has taken day care to a whole new level with their unique “Whole Dog Care” approach, which integrates a full range of fun services specially balanced to nurture your dog’s whole health – their physical, mental and emotional well-being. These services and products adapt with your dog as they grow and develop, helping nurture and support them throughout their whole lifetime. In part three we are joined by franchise expert Chris Simnick.
With over 2 million total dog visits to the Central Bark Doggy Day Care system and as the pioneer in creating the “UnKennel” franchise concept, the company has developed multiple streams of revenue, which includes grooming to training and retail ensuring that business is not limited to only day care and sleepovers. Maintaining consistency and continuity of care creates not only a home away from home for the dogs, but the safest possible social environment.
We are meeting with Bryan McMahon, CFO of Open Works. When you compare OpenWorks to other companies in their industry, you’ll find that there is a clear difference. Unlike their competitors that simply maintain facilities, Openworks is the only facility services company that strives to create results that are measurable and add value to your business.
OpenWorks Difference Guaranteed customers, NO selling requiredWe train our franchisees on not only how to do the commercial cleaning, but how to manage a business and be a successful business ownerEquipment package includedInitial & ongoing training included The Brand OpenWorks is a trusted brand that was established in 1983Financially Strong: $30 million+ in revenueFull-time partnership opportunity The Commercial Cleaning Industry $150+ billion a year industryRecession-resistant industry & necessary service An OpenWorks franchise is not just about cleaning buildings when employees go home at the end of the day – it’s about harnessing your professional motivations and teaming up with a recognized leader. It’s about joining an innovative organization that is revolutionizing an industry that is dedicated to quality by providing exceptional services that are an essential part of business.
We are meeting with the founder of Delta Restoration Services Mike Mastous. Delta Restoration Services has tripled its presence in the past 12 months and is set to add several dozen more locations this year. The property restoration franchisor is investing heavily in its training and support functions, including building a state-of-the-art flood house training facility in Denver.
Mike Mastous conceptualized Delta after spending his career in the restoration industry operating restoration companies, adjusting for insurance carriers, and helping other brands expand into restoration. The full-service model was not an option for the customer or for insurance companies to use at the time. Micheal saw this opening and has been on a quest to fill it since 2006. Having our Founder and President driving the company’s daily operations and constantly looking for new opportunities for efficiency and profitability allows all franchises to take advantage of the native operational acumen and operational experience in real time. Support is always a phone call away.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Juliette Schmerler. Juliette is the Creative Director and Founder of Sparktank Franchise Marketing. Sparktank's "franchise growth program" focuses on helping franchisors find new franchisees with powerful marketing materials and "outside the box" lead generation campaigns.
Juliette's inspiration for helping franchises grow comes from the amazing opportunities she has seen her clients provide for new entrepreneurs to fulfill their dreams of business ownership. She loves being part of sharing each brand's story and spreading the word about their franchise opportunity. In part two, we play a clip with Michael Gerber from our popular Great Quotes in Franchising podcast.
We are meeting with Christy Wilson Delk After 17 years in corporate sales and distribution, Christy Wilson Delk decided to risk it all. In 1996, she sold her house and cashed out her 401K plan for the down payment on the $1.7 millions dollar SBA loan needed to buy and build a Kids R Kids Academy franchise in Orlando, Florida. Over the next 15 years, she expanded twice and grew her business into one of the largest franchises in her industry before exiting successfully in 2012. Now, an Adjunct Professor of Entrepreneurship at Rollins College and contributing writer, Christy has turned her focus to helping others realize greater professional rewards through growing a successful business.
In Part Two, we discuss Chrity's book, "My Adventure In Franchise Ownership". "I admit, there were many times that I felt tired, alone and frustrated about my ability to run my business consistently well. I was disappointed that there was nothing available to help me and other franchisees get through the tough times. I learned quickly that the franchisor could only do so much and that the rest was up to ME. That's when I put the 4 Pillars Approach in place at my franchise. After I sold, I decided to be the person to add the missing piece. I wrote Adventures in Franchise Ownership to help others build a framework that leads to greater success and satisfaction. I really hope this tool can be utilized to help you achieve success in your business."
We are meeting with Anthony Amos of HydroDog. Anthony Amos founded the mobile dog-grooming company HydroDog at age 21 during his off-time as a professional rugby player. His franchise model achieved massive growth and success in Australia, and Anthony has introduced HydroDog to The United States through the extended, nationwide 50-state BatheToSave.com Tour that includes his entire family in public dog-washing events benefitting local shelters and raising awareness for rescue adoption of dogs at a time of epidemic-level canine euthanasia.
This tour’s legacy also continues beyond the Amos family tour, in the form of regular public dog-washing events conducted by local HydroDog franchises that continue to expand rapidly throughout the country. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
There are only five days left before filing your taxes. This time of year, we get many questions on franchises that provide tax services. We are going to play clips from two very interesting franchises in the tax industry. First, we play a clip from our interview with Dom Cirello of the BookKeeping Express franchise opportunity. Dom is a franchisee to BookKeeping Express. BookKeeping Express, a national organization and franchise that provides businesses with professional bookkeeping services. Bookkeeping Express was founded in 1984 in California. Next we meet with Nick Rizzi of the Smart Tax franchise opportunity. Smart Tax allows its franchisees to own a tax preparation business without requiring a background in finance, accounting, or tax law - it's a business that is easy to start up and operate, just by following the established and comprehensive Smart Tax franchise system.
In Part Three, we are meeting with Tab Burkhalter: Founder and CEO of Numbers House, which specializes in helping entrepreneurs legally start their businesses, as well as providing back-end office support in bookkeeping, payroll, etc. Tab is a licensed CPA who can provide expert commentary and insight on all things business-related in the home services field. His company helps owners make sure their business is structured in a way that is most advantageous in regards to taxes, in addition to offering payroll and bookkeeping services. Tab will discuss the following topics on this show: * The most common tax deductions franchise owners overlook * You can borrow from your 401k to start a franchise, but should you? * Financial and tax implications of opening a second franchise location * Exit strategies for franchise owners In Part Two, we play a clip from our popular Great Quotes in Franchising podcast
We are meeting with Mike Thakur of the Work Lodge franchise opportunity. The Work Lodge designs, operates and grows all-inclusive work spaces. According to a recent study, shared workspaces have grown at an incredible rate of 200% over the past five years.
Their mission is to create environments that inspire, empower, and enable our members to do work that changes lives...including theirs.”
Mike Thakur understands how to create healthy environments that lead to success in the workplace. After moving to Houston 14 years ago from the United Kingdom, Mike decided to utilize his degree in Theology Studies and launched a church with his wife. While on his journey, he went to work for a security company specializing in kidnapping for ransom and extortion. Because of the line of work, there was no central office, so Mike began to explore shared office spaces. Once he found one, it felt like solitary confinement. He knew there was demand for energized coworking workspaces and immediately began to look for real estate in Houston to open his own. Mike soon after stepped down from his security role and founded WorkLodge in 2015.
In Part Two, we play a clip from our popular Great Quotes in Franchising Podcast.
This evening you will hear our interview with Tom Scarda. Tom Scarda is a regular guy who left the 9-5 world, with the promise of a pension and a gold watch to explore his desire to follow his dreams be an entrepreneur Tom discusses how he got into franchising as well as his book, The Magic of Choosing Uncertainty. Tom discusses the following topics:
What suggestions would you give to aspiring entrepreneurs looking to buy a franchise? Why did you write the book "The Magic of Choosing Uncertainty"?
What types of traits make successful franchisees?
What do you like about franchising?
Tom also discusses how franchising changed his life.
In Part Three, we play a clip form our popular Great Quotes in Franchising podcast.
We are meeting with Dustin Black, Founder and CEO of Black Tie Moving. Dustin is no stranger to the moving industry. From the time he was a child, Black worked for his father’s moving company, learning the ins and outs of the industry while also getting a behind the curtain view of exactly who homeowners were trusting their belongings. With eight locations open and 24 new franchise territories under development, Black Tie Moving is rapidly expanding across the nation. Black was not impressed with caliber of movers available to consumers at that time, so rather than following in his dad’s footsteps, he turned his sights on baseball – even gaining a college scholarship before a knee injury sidelined him and removed him from school.
After a terrible experience using a moving company that damaged $34,000 of his furniture, Black knew there was a hole to fill in the moving industry. In 2013, he founded Black Tie Moving, a luxury moving and relocation concept, with the goal to create the first professional moving service customers could trust and rely on. Black holds his movers to a higher standard of presentation and professionalism, while offering affordable comprehensive moving services. His company is so successful, it has garnered the interest of several big name celebrities, including Carrie Underwood as a client and Rascal Flatts lead singer, Gary LeVox as a business partner.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with David Grossman of DMK Burger Bar. DMK Burger Bar offers an elevated dining experience centered on a popular American classic, burgers. Every detail of the burgers is closely scrutinized and it's that focus on the product that gives DMK its sterling reputation.
Each of their award-winning burgers is made up of 100% grass-fed beef, artisanal cheeses, freshly-cut vegetables, and house-made sauces. With world-renowned fries, house-made sodas, gourmet milkshakes, and partnerships with your local breweries, DMK Burger franchises are garnering attention, nationwide.
David Morton, son of Arnie Morton of Morton’s Steakhouse, and five-time James Beard Award Nominee, Chef Michael Kornick, have teamed up with franchise guru David Grossman to bring DMK Burger Bar franchise to locations all across the world.
Together, these three gentlemen provide experience and a service that is unrivaled in the Restaurant Industry, let alone the burger franchise niche.
We are meeting with Chris Tomshack, CEO of HealthSource – America’s Chiropractor. Since franchising HealthSource – America’s Chiropractor in 2006, Chris has grown the business to become the nation’s most trusted provider of pain relief and chiropractic care with more than 360 clinics serving more than six million patients.
When Chris Tomshack was 14-years-old, his career compatibility test resulted in contradictory choices: a doctor and businessman. Now, more than 20 years later, this premonition has become a reality. Dr. Tomshack embarked on his own practice directly out of chiropractic school and quickly saw success. Unlike many other doctors, he had a particular knack for the finance, marketing and operations spectrum of clinic ownership. Employing 37 chiropractors in order to welcome new patients, Dr. Tomshack grew his one chiropractic clinic to four, each of which was five times the size of a typical chiropractic office and seeing more than 1,000 new patients each month.
Recognizing the potential for growth, he was inspired to replicate the model by franchising the clinics and began solidifying effective systems so that doctors could focus 100 percent on quality patient care.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Lori Karpman. Lori Karpman is a seasoned, multi- award winning management consultant (and former attorney) specializing in multi unit business development and professional coaching and training. She is currently CEO of Lori Karpman & Company, a full service firm providing all the services a growing brand needs. She is also Head Coach at Coach Lori an executive coaching firm. Lori also founded the wildly successful “Zyng Noodlery” franchise for which she garnered several prestigious marketing & branding awards including the pinnacle award from the Ontario Advertising Assn & the Canadian Franchise Association for “Outstanding Overall Corporate Image”.
We are meeting with Adam Robinson, co-founder and CEO of Hireology. Adam is a noted recruiting industry expert, speaker, and author with over 20 years of experience in the field of hiring and selection management, including numerous national franchise brands in the fitness, home health and B2B industries. He is the author of The Best Team Wins: Build Your Business Through Predictive Hiring.
We have a great show today. We are meeting with Berekk Blackwell, President of Daily Jam. Daily Jam is a phoenix-based brunch franchise that was formerly Ncounter, but has rebranded as it seeks to grow through franchising. Berekk has an interesting background as well, he’s from the family that founded Kahala Restaurant Franchising and is using his experience with restaurant franchising to grow Daily Jam.
We are meeting with Bruce Lane, Vice President of Operations and Franchise Services at Quaker Steak and Lube. As one of the most brand-differentiated restaurants in fun family casual, Quaker Steak & Lube® has been a successful concept for over 40 years. The unique, motorsports-themed décor – including vintage gas station memorabilia, classic cars, motorcycles, and race cars suspended from the ceilings – crave-able food, and high-octane events, have created a cult-like fan following for Quaker Steak & Lube®, often affectionately called The Lube®.
Bruce is a serial entrepreneur. Bruce Lane who has worked with and owned franchises with companies such as McDonald's, Waffle House, Checkers Drive-In and more. Bruce will discuss how working with a large array of different franchise brands, as both a franchise owner and on the corporate level, has provided him with vast knowledge of the franchise space and has prepared him for his current role as the Vice President of Operations and Franchise Services at Quaker Steak and Lube. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Kim Musso…Kim started to notice that everyone in her neighborhood seemed to be a dog owner, which got her wheels turning. After doing a little research, Kim recognized the endless potential of the booming $70 billion-dollar pet industry. With her son and daughter embodying her same entrepreneurial spirit, Kim and her family decided to embark on a new family venture and open a Dogtopia. Dogtopia is a provider of dog daycare and boarding and is opening franchises all over the United States. Customers can drop their dog off at Dogtopia and let him/her spend the day socializing with other dogs, running around and burning off plenty of pent-up energy.
Kim Musso has been with Primrose Schools for 21 years. Kim started out as an assistant in the Franchise Department and worked her way up to Director of Franchise Recruitment. In 2012, she joined her husband Mike in owning a Primrose School in Alpharetta, Georgia. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are welcoming back Scott Walker, CEO of Screenmobile. Screenmobile is the nation’s largest mobile window screen repair business, with over 100 franchise owners, and growing. Screenmobile specializes in window, door and patio porch screen and solar shading products. For over 35 years, with no national competitors, our franchise owners have enjoyed years of growth and success, as we continue to pioneer this industry. Learn more about the opportunities with our unique home services and home improvement franchise concept! In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Kimberlee White, CEO and founder of Jabz Boxing and Len Hayko, co-founder and president of Jabz Boxing…. Jabz Boxing, a full-body circuit style workout utilizing boxing inspired exercises designed specifically for all women based in Arizona. Their has a huge passion for women empowerment and is looking to use Jabz to build positive female fitness communities throughout the United States.
As the fitness studio concept continues to rapidly expand into key markets across the United States, Jabz Boxing is actively seeking qualified franchisees who are passionate about fitness and entrepreneurship to join its system and bring the Jabz culture of female empowerment to their local communities.
“Their mission is to create a space where women can come together, get a great workout and empower each other to be their best selves. Jabz workouts are designed for women of all ages, body types and fitness levels, to reach maximum results, our focus is developing fitness rather than fighters.” Kimberlee White, CEO and co-founder of Jabz Boxing said. “We are ready to take our local impact to the national stage,” added Len Hayko, President and co-founder.
We are meeting with Rob Flanagan, President of Wag N’ Wash. Wag N’ Wash is the ultimate destination for cats and dogs. Their pet store franchise provides high quality foods, professional grooming, a self-service wash and a vast array of products that are personally selected for your companion animals. They take pride in their knowledge of our products and the individual needs of their customers. Their four revenue streams offer companion animals everything they need in an immersing and fun environment, making this a high growth pet franchise opportunity. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Tab Burkhalter: Founder and CEO of Numbers House, which specializes in helping entrepreneurs legally start their businesses, as well as providing back-end office support in bookkeeping, payroll, etc. Tab is a licensed CPA who can provide expert commentary and insight on all things business-related in the home services field. His company helps owners make sure their business is structured in a way that is most advantageous in regards to taxes, in addition to offering payroll and bookkeeping services. Tab will discuss the following topics on this show:
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The most common tax deductions franchise owners overlook
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You can borrow from your 401k to start a franchise, but should you?
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Financial and tax implications of opening a second franchise location
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Exit strategies for franchise owners
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Scott Nichols of Floyd's 99 Barbershop. With 115+ units across the U.S., the barbershop known for its edgy, alternative vibes that embrace individuality is revitalizing its franchise efforts. The Denver-based franchisor had never emphasized a strategic effort toward franchise growth -- everything had been word of mouth through personal relationships with the founders, existing customers and simply people walking by who loved the concept. As it nears 20 years of business and looks ahead to the next 20, Floyd's 99 wants to expand its footprint with strong franchise partners that embody its brand and vibe. To help with the expansion, they hired seasoned franchise executive, Scott Nichols. He joins Floyd’s 99 with more than 25 years of franchise experience – working for nationally-recognized brands like Dunkin’, Jimmy Johns and Sears Hometown and Outlet Stores as well as emerging franchise concepts like SPENGA where he grew the brand from one company owned to 62 franchises sold. Today, Scott will share the founders' story (three brothers from the sport's concession business), how the brand differs from other barbershops/hair salons, growth/opportunities in the hair/beauty space, rich culture the brand embodies, its franchise strategy, where it sees itself in the marketplace, and more. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Today we will ask Santa for a particular franchise. Find out who made the list and listen to an interview with each franchise opportunity. On the first day of Christmas we ask for the Amramp franchise opportunity. Listen to the interview to find out why!
Founded in 1998 by Julian Gordon, Amramp has continued to grow as the leading provider of modular wheelchair ramps, stairlifts, vertical platform lifts and other accessibility solutions.
About the Amramp Team
The Amramp Team manufactures their modular wheelchair ramps in historic Boston, Massachusetts. Amramp started more than 40 years ago as a producer of architectural metal items used by contractors and architects. Amramp produced stairs, rails, fire doors and security products for doors and windows.
In 1998 Amramp patented a unique modular wheelchair ramp system that has become their signature product. Amramp has expanded their product line to include other products that make life accessible, such as stairlifts, vertical platform lifts, grab bars and railings, overhead patient lifts and more.
Today, Amramp has 45 locations and growing across the United States and Canada. Each of our locations has local inventory so Amramp can accommodate your accessibility needs quickly.
. As they were living out their dreams as members of the LSU basketball team traveling the country, they had the opportunity to visit some of the best restaurants/sports bars and began recognizing the need for such a concept in back in Baton Rouge. The idea for Walk-On's Bistreaux & Bar started to take shape 35,000 feet up in the air as they sketched out their vision for a floor plan on the back of a napkin while the team flew home from a game. They turned in their idea as a class project and received a C, being told it needed some work. Despite having little business experience and even less financial backing the two incorporated the traits they learned on the basketball court – hard work, dedication, and commitment to excellence – into their vision. On September 9, 2003 their shared dream became a reality as Walk-On’s opened for business in the shadows of LSU’s Tiger Stadium. The business took off – the brand started growing through corporate locations and launched its official franchise opportunity. In 2015, NFL All-Pro Quarterback Drew Brees caught wind and joined the Walk-On’s team as co-owner and partner.
We are meeting with Brandon Landy Founder, Co-Owner and CEO of Walk-On’s Bistreaux & Bar. Walk-On’s is a place where over-the-top enthusiasm and culture is the daily norm. What sets them apart from all others though, is their authentic, mouthwatering Louisiana cuisine prepared fresh in a from-scratch kitchen. That includes seafood, traditional Cajun cuisine and burgers built for two hands. Like Louisiana, food is truly Walk-On’s calling card and the reason you’ll keep coming back for more. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Several years ago, we interviewed the Bin There Dump That franchise opportunity when they awarded their 100th franchise unit. Today, Bin There Dump That currently has more than 158 territories across North America with 6,000 dumpsters in operation; all territories are locally owned and operated. Today, we are welcoming back John Ferracuti, Chief Operating Officer of Bin There Dump That to discuss the milestones Bin There Dump that has accomplished over the last several years. Bin There Dump That has been in the dumpster rental industry since 2004. Their dumpster rental franchise started in Canada and quickly became the leading dumpster rental franchise in all in a short period of time. Development plans include growing to 300 territories by 2028. In part 2, we play a clip from our popular Great Quotes in Franchising podcast.
You many have heard about Breakfast at Tiffany’s but what about Breakfast as Six Disciplines. In Parts One and Two, we are meeting with Gary Harpst of Six Disciplines! Did you know ninety percent of well-formulated strategies fail to be successfully executed due to lack of commitment to programs focused on sustainability? Six Disciplines, a unique consulting firm built around the concept of business implementation coaching services, is doing its part to combat this growing trend. With clients spanning several industries including manufacturing, services, media and government, Six Disciplines designs an individualized approach to sustainable business excellence for companies through the use of templates, training, tutorials and surveys.
In Part Three we meet with Six Disciplines Coach Eric Kurjan. Eric is getting small business leaders to bring him into their team and work to align their mission and vision. Instead of cutting costs, they are incurring upfront costs for his time in an effort to save costs in the long-run. Six Disciplines is a strategy execution program for small business. Find out what the six disciplines to excellence are by listening to this show.
In Part Four, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show this evening. We are meeting with the Franchise King Joel Libava. Joel Libava has been tagged "The Franchise King" for a good reason. Joel is an author and a brutally honest entrepreneur focused on making sure that prospective franchise owners don't lose their money.
In Part One, we discuss "The Essential Steps to Researching a Franchise Opportunity". Joel asks and answers the following questions to our listeners:
Do you know how to conduct your introductory phone call with the franchise companies? Do you know what questions to ask the franchise company? Do you know what the franchise companies can and cannot tell you? Do you know how to get invited to a Discovery Day? Do you know the Number #1 question that you must ask the franchisor?
In Part Two, Joel discusses his book Become a Franchise Owner! The book is full of great information. For example, Joel describes how to choose the right franchise for your specific situation. He also lists the 40 crucial questions to ask current franchise owners.
In Part Three we play a clip of our popular podcast, Great Quotes in Franchising and discuss the different types of entrepreneurs.
Scott Shane, a leading expert in entrepreneurial activity in the United States and other countries, draws on the data from extensive research to provide accurate, useful information about who becomes an entrepreneur and why, how businesses are started, which factors lead to success and which predict a likely failure. Dr. Scott Shane is the author of over 60 scholarly articles on entrepreneurship and innovation management. Dr. Shane is currently a Professor of Entrepreneurial Studies and a Professor of Economics at Case Western Reserve University.
We start the show discussing his popular book, The Illusions of Entrepreneurship. Scott Shane, challenges the myths we hold about entrepreneurs in America - who they are, what they do, and how they succeed. The book shows that the reality of entrepreneurship is decidedly different from the myths that have come to surround it.
In Part Two, we discuss his fascinating book, Born Entrepreneurs, Born Leaders. This is the first book to review the entire range of scientific literature on genetic effects on organizational behavior and explain in a practitioner-friendly manner, how your DNA affects your workplace behavior.
In Part Three, Marty McDermott, the President of Franchise Interviews on WVOX, Go Brand Yourself Marty and John talk about franchising and branding. BrandTalk uses brand management principles and the outstanding personality, professional expertise and salt–of–the earth wisdom of Dr. John Tantillo to provide entertainment, comfort and much needed guidance to entrepreneurs.
We are meeting with Joe Giammona of The Drivers Training Group — Former Green Beret Joe Giammona has made it his mission to keep his community safe. Now, as the CEO of The Drivers Training Group, he runs The Drivers Training Group that employs off-duty or former police officers to teach drivers ed.
The Driver Training Group is the parent company of two education schools for driving, the SWERVE Driving School and the 911 Driving School. Its mission is to inspire and educate, engage and motivate drivers to perform better behind the wheel. The company has developed a number of programs for new teen drivers that go beyond traditional driving lessons or driver’s ed. The Driver Training Group’s ultimate goal is to create an enhanced driving school experience and challenge student drivers to be collision free for life. The business’ innovative approach to driving lessons makes learning fun in a challenging way, and actually improves the rate at which drivers retain the information by incorporating leading mental performance exercises to ensure students are more focused and aware of their driving environment.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Melissa Chordock, President of AKT. Founded in 2013 by international fitness expert, Anna Kaiser, AKT is a revolutionary fitness technique concept rooted in dance and functional training. With thousands of clients visiting per week, including celebrities like Kelly Ripa and Shakira, AKT provides members with an ever-changing curriculum that combines a customized mixture of its four core modalities (toning, dance, interval training and circuit training) to deliver a fun, high-energy and full-body workout experience like no other. Headquartered in Irvine, Ca. with studio locations in New York City, Hamptons, AKT is backed by Xponential Fitness, a team with more than 25 years’ experience in fitness franchising. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Marathons are boring. So are gyms. Tough Mudder Bootcamp reinvented endurance events, now they are reinventing your workout. Plus, big box gyms don't even work. That's why they spent the past year incognito, prototyping and developing a unique program designed to challenge and train all levels, combining high intensity interval training with team workouts. This is not an indoor jungle gym - there aren't any obstacles. It's functional fitness for life, not just a Tough Mudder event. Each day’s 45 minute class delivers a full-body workout that is fun, unique and challenging. Their 6 classes are built against four fitness pillars - Power, Strength, Endurance and Agility - and each class is supported by our custom tech platform that delivers movements at each class station, allowing coaches to actually coach. Plus, there are new workouts daily, keeping classes diverse and exciting.
We have a great show today. We are meeting with Will Dean, founder and CEO of Tough Mudder Bootcamp. At Tough Mudder Bootcamp, You're never alone. Your fellow Mudders will always be there to lift you up - literally.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Warren Greshes is one of the top motivational speakers in the world. We start the interview discussing entrepreneurship. Next, Warren discusses 16 rock solid rules for achieving sales success. Lastly,if you want your employees to perform at their best, then you need to become the best damn manager ever, someone who can inspire and motivate your staff. The Best Damn Management Book Ever teaches frantrepreneurs, managers, executives, and business owners how to do just that. From the highly praised author of The Best Damn Sales Book Ever, this concise trove of management wisdom outlines the nine keys to creating self-motivated high-achievers.
Every business has a story. We are meeting with Morgan Rothschild — CEO of Party Princess Productions franchise opportunity. Party Princess Productions provides high-end birthday party character entertainment specializing in princess parties, superhero parties and many other character themed events. Their custom handcrafted costumes and wigs, along with our quality cast, ensure the most authentic performance for every special occasion.
We are meeting with Dan Collins, President and Chief Development Officer of I Heart Mac & Cheese. Often listed as one of the most sought-after and popular comfort foods in the world, macaroni and cheese appeals to everyone. Their chef-inspired beginnings launched the I Heart Mac & Cheese concept in South Florida in 2015.
The I Heart Mac & Cheese restaurants are family-friendly neighborhood restaurants that serve macaroni and cheese, grilled cheese, salads, tomato soup and other tasty beverages and food items. Consumers can customize their macaroni and cheese or grilled cheese with a variety of toppings, cheese and proteins and their selections are cooked in our state-of-the-art quick cooking ovens that deliver a quality hot product in a matter of a few minutes. They only use high-quality cheeses, proteins, and vegetables. I Heart Mac & Cheese provides thei franchises with all the tools and support necessary to achieve consistency and success. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
It was almost twenty-five years ago; I was introduced to one of the most enlightening books on entrepreneurship I have ever read. The E-Myth Revisited is one of the most successful business books of the twentieth century. It was voted the #1 business book by the Inc. 500 CEOs. It has sold several million copies, has been translated into almost 20 languages, and is recommended reading for many new franchise owners. This interview we discuss the success of The E-Myth Revisited, Michael’s inspiration for creating “In the Dreaming Room” and my personal favorite book, “Awaking The Entrepreneur Within”.
Michael E. Gerber is a true legend of entrepreneurship. Inc. Magazine calls him “the World’s #1 Small Business Guru” — the entrepreneurial and small business thought leader who has impacted the lives of millions of individuals and hundreds of thousands of companies worldwide for over 40 years. Michael E. Gerber is the author of the mega-bestseller “The E-Myth Revisited” and five other E-Myth books concerning small business and entrepreneurship. Additionally, Mr. Gerber has written 14 industry-specific E-Myth Vertical books co-authored by industry experts. These books are written for: Attorneys, Accountants, Optometrists, Chiropractors, Landscape Contractors, Financial Advisors, Architects, Real Estate Brokerages, Insurance Stores, Dentists, Nutritionists, Bookkeepers, Veterinarians, Real Estate Investors and soon to be HVAC Contractors. Based on his intimate, in-depth experiences with entrepreneurs in his Dreaming Room™ events, along with the tens of thousands of clients his company has coached and mentored over the past 40 years, Michael E. Gerber has authored his revolutionary new book on entrepreneurship and The Dreaming Room™ called: “Awakening the Entrepreneur Within: How Ordinary People Can Create Extraordinary Companies.”
We are meeting with with Mike Weinberger from Maui Wowi. Since 1983, Maui Wowi® has embraced the Hawaiian culture and has been serving paradise in a cup since the day it began, 35 years ago. From event carts, mall kiosks and stand-alone retail locations, Maui Wowi offers premium smoothies, as well as gourmet Hawaiian coffees and espresso beverages. The company maintains strong community involvement through fundraising efforts by its franchisees, in addition to Team Karma; an initiative that promotes corporate responsibility and giving back to the community. The brand has more than 450 operating units and an online store. In November 2015, Maui Wowi was acquired by Kahala Brands™, one of the fastest growing franchising companies in the world with a portfolio of 27 quick-service restaurant brands and approximately 2900 locations in 28 countries. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Ken Petersen, Founder of Apricot Lane Boutique – a national fashion boutique franchise offering branded apparel, accessories and gifts. Apricot Lane has 75+ boutiques nationwide, and is the leading women’s fashion boutique franchise. With the company’s business model, franchisees are individual expert merchandise buyers who take advantage of vendor-leveraged discounts to curate their boutique with quality, affordable merchandise that keeps up with their community’s style. Every Apricot Lane boutique is locally-owned and carries a mix of established and up-and-coming brands – many of which are not yet available at traditional retailers.
Firefighter to Fashion – Many grow up with a dream of being a firefighter. For Ken Petersen, this was only half of his dream. While working as a firefighter in Vacaville, California in the 70’s, Ken opened his own retail store that specialized in collectables (like Beanie Babies), a popular consumer trend at the time. Midway in his career, Ken suffered a back injury that forced him to turn his entrepreneurial side-hustle into a career.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with franchise author and expert Christy Wilson Delk…As a Business Professor at Rollins College in Winter Park, Florida and with over 15 years of franchise ownership (including a very successful franchise exit), Christy Wilson Delk has the business acumen to inspire franchise owners and help them achieve their greatest potential. Her new book, Adventures in Franchise Ownership outlines her 4 Pillars Approach to Strengthen, Protect and Grow Your Business and includes advice from over a dozen other top performing franchisees representing multiple business segments.
My Adventure In Franchise Ownership -I admit, there were many times that I felt tired, alone and frustrated about my ability to run my business consistently well. I was disappointed that there was nothing available to help me and other franchisees get through the tough times. I learned quickly that the franchisor could only do so much and that the rest was up to ME.That’s when I put the 4 Pillars Approach in place at my franchise. After I sold, I decided to be the person to add the missing piece. I wrote Adventures in Franchise Ownership to help others build a framework that leads to greater success and satisfaction. I really hope this tool can be utilized to help you achieve success in your business.You can read the Introduction and Chapter 1 of Adventures in Franchise Ownership by going to https://christywilsondelk.com/book/
We are meeting with John O' Brien of Poolwerx. Founded in 1992, Poolwerx is one of the world’s largest pool and hot tub / spa maintenance providers. Their United States operations are headquartered in their 10,000 sf, state-of-the-art training facility and support center in Dallas, TX. From here, the corporate team supports our dedicated Franchise Partners and thousands of satisfied clients throughout the Sunbelt Region. Ranked #183 on Entrepreneur magazine’s 2018 Annual Franchise 500 List, our goal is to continue our growth and further expand our operational footprint.
Up until the age of 25, John O’Brien had no clue that franchising existed. Then when a colleague told him about the industry – his entire life changed. O’Brien began traveling the world learning more about the franchise industry, and eventually returned home to Australia to begin his own franchise, Poolwerx. The brand quickly expanded from a 10 truck fleet to a booming international business with locations in Australia, New Zealand and the United States.
In just its third year in the States, Poolwerx has already opened 66 locations across seven states and won numerous industry awards, recognizing Poolwerx efforts to structure the very disorganized pool service industry. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Charlie Graves, CEO of Athletic Republic, the industry’s leading performance sports training center franchise, proving that science-based training is the best way for serious athletes to improve. The company has been using its method for the last 27 years using their Test-Teach-Train approach, and athletes are continuing to see results. Athletic Republic is known for its individualized, small-group training and proprietary equipment, like the ice-skating treadmill. The company currently has over 115 locations and is actively franchising to grow by 100 franchises in the next three years. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Lou DeFrancisco, the President of StretchLab. With people all over the country flocking to boutique fitness concepts of all kinds that demand rigorous workouts to help transform the body, the importance of active recovery and overall wellness is beginning to take a front seat. After only announcing its franchise opportunity five months ago, StretchLab has signed its initial agreements to debut 31 new studios nationwide. Carving out an inclusive niche in the fitness industry for all ages, fitness levels, genders and sizes, StretchLab is the first boutique wellness franchise that offers one-on-one assisted stretching services in a fun, energetic, communal environment. These agreements will propel the concept into all four regions of the U.S.
The assisted stretching market is larger than any boutique fitness studio’s clientele, as it’s not siloed for specific types of fitness levels or abilities and is inclusive to all ages, sizes and capabilities.
Even though stretching is time-tested, assisted stretching as a method of active recovery is in its infancy and StretchLab has a first-to-market opportunity to capitalize on the industry. In part two, we will play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Shane M. Dunn, Chief Development Officer of Pedal Pub. A few years ago, the thought of pedaling a party bike for entertainment would have seemed ludicrous, but now human-powered taverns are sweeping the nation as popular social excursions for birthday parties, bachelorette parties and more. The pedal pubs have become fixtures in more than two dozen U.S. cities – I thought you might be interested in having the brand behind the craze on your show! Pedal Pub – a Minneapolis-based business spearheading the bike tavern experience. Following initial success with over 40 licensed locations, the brand just announced its formal franchise opportunity as it seeks to grow to 1,200 bikes by 2023. The party bikes provide guests with a uniquely fun, safe, environmentally-friendly way for groups of eight to sixteen adults to get some light exercise and fresh air while touring interesting parts of town, visiting local bars, breweries, and restaurants.
COMPANY FACTS:
Pedal Pub has 40 licensee locations across the U.S. and began franchising in April 2018.
Aims to have 1,200 bikes operating by 2023 and several new locations open by the end of 2018.
Pedal Pub costs an average of $39 for each guest; seats 16 people with an additional pilot who steers the bike.
Pedal Pub was founded by Al Boyce and Eric Olson – friends who came across a party bike in Amsterdam on Facebook. The beer and fun enthusiastic traveled there to test out the concept and decided to bring it back to the United States.
Fietscafe® manufacturers every Pedal Pub bike. They are known to be the highest quality and best manufactured bikes on the road. Pedal Pub is the only concept in the industry that has its own parts/services provider.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Ramon Castillon, President of Row House. Row House, is a boutique fitness concept was created with a specific objective: To give people of all different shapes, sizes, and abilities an efficient, effective high cardio, full body workout in an inclusive group environment — and one that builds bodies up instead of breaking them down. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Paula Hope, the President of Booked Solid. Paula helps business professionals, and their teams, create the revenue they deserve. Through the strategic development of a referral/personal marketing plan which includes online activities, Booked Solid business professionals learn to create, manage and leverage their social capital (their personal good will) into a system that will grow their revenue for themselves and their firms.Paula consults and develops referral partner programs within progressive corporations who really want to get serious about creating high quality referrals for their organization. Paula is the author of Stop The Saboteurs: Conquer Negative Thoughts that Hurt Your Revenue and Your Brand. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast
We are meeting with Ajay Singh, Vice President of Brand Development for Johnny’s Italian Steakhouse. Johnny's Italian Steakhouse is a leading dining destination offering an everyday indulgence that provides a high-end experience without the high-end price. Johnny's creatively blends sophistication of the past with a modern edge. As a distinctly upscale dining experience with reasonable prices, Johnny's features a traditional speakeasy ambiance that is brought to life by timeless steak and Italian dishes, entertaining service and its trademarked Blue Bar where hand-crafted cocktails are skillfully prepared.
We are meeting with Sanjay Ravi Gehani, Partner and Chief Marketing Officer for Building Kidz Worldwide, LLC- Building Kidz is unique in that their unparalleled proprietary curriculums, references, and highly qualified faculty combine a world class academic setting with a specialization in Performing Arts. Their creative philosophy is stitched throughout our curriculum which we customize to meet the specific needs of every child by delicately balancing our time between structured elements and play. They offer weekly lessons in music, dance, and theater embedded in our daily routine. Their children, from the age of 3, perform one recital and one Broadway style production annually such as: The Wizard of Oz, Annie, Rio, and Where the Wild Things Are. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Larry Oberly, CEO for SpeedPro Imaging…SpeedPro Imaging is the nation’s leading wide-format printing and graphics franchise. Through extreme resolution levels and unparalleled color matching technology, SpeedPro studios provide innovative marketing solutions to elevate businesses nationwide. SpeedPro’s unique business model offers franchisees the ability to control their working hours and have the flexibility to live their life how they want to, while also giving them the tools they need to succeed. With proprietary technology, thorough training, and ongoing support, SpeedPro owners are set up to hit the ground running, grow, and thrive. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
In 2013, Angry Crab Shack launched in Mesa, AZ. This concept has a vibrant, memorable dining environment and offers high-quality seafood at a more affordable price. Angry Crab Shack combines Cajun- and Asian-inspired seafood, affordable prices and strategic real estate practices into the winning franchise combination the brand operates today. We are meeting with Andy Diamond, the President of Angry Crab Shack. In part two, we will play a clip from our popular Great Quotes in Franchising podcast.
This week (May 31 to June 2) Franchise Interviews will be visiting the International Franchise Expo in New York at the legendary Javits Center. Many refer to this show as the Super Bowl of franchising. Today you will hear numerous interviews on how to prepare for a franchise show.First you will hear our conversation with Tom Portesy, the President of Mart Franchise Ventures Expositions. Mr. Portesy will discuss what aspiring frantrepreneurs can expect from a franchise show. Next you will hear our interview with the franchise expert Terry Corkery who gives his advice to aspiring entrepreneurs looking to buy a franchise as well as some fantastic tips on attending franchise shows.
The Jacob K. Javits Convention Center, or Javits Center is a large convention center located on Eleventh Avenue, between 34th and 40th streets, on the West side of Manhattan in New York. http://www.ifeinfo.com/
Top 10 Reasons You Should Attend The International Franchise Expo:
Meet face-to-face with over 400 of the top franchise brands.
Get educated on how to be successful from the start through the over 70 free seminars offered.
Understand the financial model of franchising.
Meet with financial experts on how to best fund your franchise, and how to budget for your future.
Dig deeper into the nuances of franchising through attending in-depth educational workshops.
Meet with leading consultants to understand how to pick the right franchise for you.
Explore the benefits of being in business for yourself, not by yourself.
Discover opportunities in industries that are new or that you might not have considered.
Understand the difference between becoming a franchisee and an area developer, and what to consider when making this decision.
We are meeting with Steve Rothenstein, Senior Director of Franchising at Dippin' Dots & Doc Popcorn.
When Dippin’ Dots’ CEO Scott Fisher acquired Doc Popcorn in 2014, he needed to empower a leader to combine the two franchise models and expand the perfectly balanced snack co-brand. He leaned on the 25-year franchise-industry veteran, Steve Rothenstein, who’d previously held leadership positions with Yum Brands, Cold Stone Creamery, Tasti D-Lite and Planet Smoothie. He’s led the franchises’ double-digit growth each of the last four years, since the acquisition.
Dippin' Dots Franchising, LLC.
Where do Dippin' Dots fans go for all their favorite flavors of Dippin' Dots? They go everywhere! Dippin' Dots Franchisees sell the fun, ice cold dots at fairs, festivals, shopping centers and in existing businesses. Market research shows Dippin' Dots outperformed some of the top franchised ice cream brands 2:1 among kids and almost 2:1 among young adults. And one fact was very clear—Dippin' Dots is the number one ice cream for FUN among all age groups!
The Doc Popcorn Story: In a Kernel
Doc Popcorn is a simple and fun business that is popping up everywhere. Inspired by “mom and pop” kettle corn makers at a farmers’ market, our founders spent the better part of a decade creating a mouth-watering kettle-cooked flavored popcorn offering and a variety of flexible business models to make it easy and fun to pop fresh at high- traffic venues. Doc Popcorn is now the largest franchised retailer of fresh-popped popcorn on the planet, and our POPrietors (franchise partners) are having a blast spreading smiles worldwide with our amazing tasting, freshly popped snack.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Aaron Meyers, Chief Operating Officer of Hammer and Nails Grooming Shop for Guys. Hammer & Nails Grooming Shop for Guys, a first-of-its-kind men’s grooming shop that provides hand and foot care, haircuts and shaves in a man cave nirvana. The male grooming industry has become mainstream, with barbering services proving to be the fastest growing sector. As the surge continues, Hammer & Nails has appointed a leadership team to elevate the brand to new heights as it continues to expand its nationwide footprint. As a trailblazer in the space, the brand is perfecting its membership-based model to give men the ultimate man cave nirvana experience while upping their grooming regime. In Part Two, we will play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with franchise author, franchise expert and the President of Franchise Beacon, Michael Peterson Whether you're looking to start a franchise or grow an existing franchise, Franchise Beacon offers the expertise and services that can help guide your franchise business to success. Michael is the author of "How and Why to Franchise Your Business." This book was written to be the book on franchising, the go-to for a new or would-be franchisor. It was written with someone from ourside our industry in mind. It delves deeply into such topics as preparing to become a franchisor, the legal repercussions of franchising, how to recruit the right candidates, and how to manage a franchise system. This book will guide you in building a successful team of experts to help you create the stellar franchise brand that you dream of! If you are looking for the book on franchising, you have found it! In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Brian Moak, the CEO and Founder of HEART Certified Auto Care. With over 90 years of auto repair experience, Heart combines old fashion service with expert mechanical repair to ensure that each and every customer has a premium level experience. Previously operating as Duxler Complete Auto Care since 1924, Brian Moak saw an opportunity to fill a growing gap in the car repair service industry. He decided to take his vision nationwide in 2017, launching the franchise of HEART Certified Auto Care. In part two, we play a clip from our popular Great Quotes in Franchising Podcast.
POKÉWORKS POKE FRANCHISE STORY
Pokéworks is a ground-breaking, healthy fast-casual restaurant concept that began on a rainy day in December of 2015 in a tiny location in Midtown Manhattan. Today, it has grown into one of the largest and fastest growing poke brands in the nation and one we can proudly say is anchored almost entirely with multi-unit institutional franchisees.
Pokéworks was born on that quiet Winter day with a trickle of curious New Yorkers that wondered in to experience poke for the first time. Weeks later, hundreds stood in line outside our tiny restaurant willing to wait 45 minutes or more to build their own poke burrito or bowl. While more than 700 New Yorkers were enjoying our poke per day, our ground breaking “The ‘Sushi Burrito’ has hit NYC and its amazing” video went viral and received more than 42 million views.
Media consensus is that Pokéworks’ extraordinary consumer appeal is fueled by the exceptional efficiency, quality and affordability of our healthy chef-driven menu. Restaurateurs marvel at our easy to execute menu and the simplicity of our kitchens with no hood, no deep frying and no in-ground grease trap requirement. We are meeting with Kevin Hsu, Co-founder and CMO of Pokéworks.
In Part Two, we play a clip from our popular Great Quotes in Franchising Podcast.
We are meeting with Meg Schmitz. Meg is a franchising consultant through FranChoice — her deep knowledge of franchising started in the 1990s, when she opened the first of five Great Clips salons in the Chicago area. As the president of the Chicago area owners’ co-op and liaison to corporate executive staff, Meg saw how others struggled because they bought a franchise that wasn’t the best fit. Now, after 10 years as a franchise consultant, Meg has helped hundreds determine whether business ownership, especially franchising, is the right vehicle for their personal and financial success.
Meg’s unique perspective in the industry comes from not only her own experience as a franchisee, but also because her degree in Counseling Psychology and work as a certified Mediator and hospice volunteer. Meg is attuned to the importance of asking the right questions and listening, which allows her candidates to hone their questions/concerns about business ownership into a refined investigation to match them with the best business opportunity.
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In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
LinkedIn for Entrepreneurs – Franchise Interviews Meets with Nancy Friedman
LinkedIn is one of the most powerful networking business tools for professionals and entrepreneurs. Not long ago, Nancy Friedman was interviewed in a magazine article by Forbes. The article was called 10 New LinkedIn Tips to Propel Your PR. In this interview, Nancy and I discuss tips learned over the years on how to effectively use this social media tool.
Nancy is president & founder of Telephone Doctor Customer Service Training. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other well-respected radio, TV and publications need a customer service expert, they call on Nancy Friedman. You should, too!
In Part Two, Marty plays the role of one of his favorite interviewers James Lipton and asks Nancy, a former actress the famous ten questions created by Bernard Pivot.
http://www.nancyfriedman.com
There are only a couple of weeks left before filing your taxes. This time of year, we get many questions on franchises that provide tax services. We are going to play clips from two very interesting franchises in the tax industry. First, we play a clip from our interview with Dom Cirello of the BookKeeping Express franchise opportunity. Dom is a franchisee to BookKeeping Express. BookKeeping Express, a national organization and franchise that provides businesses with professional bookkeeping services. Bookkeeping Express was founded in 1984 in California. Next we meet with Nick Rizzi of the Smart Tax franchise opportunity. Smart Tax allows its franchisees to own a tax preparation business without requiring a background in finance, accounting, or tax law - it's a business that is easy to start up and operate, just by following the established and comprehensive Smart Tax franchise system.
We are meeting with Todd Giatrelis the CEO of MVS Pet Care. The service, which brings general wellness care, vaccinations, illness and injury care right to the customers’ doorstep, comes as a welcome relief to the 68 percent of U.S. families that own a pet who routinely experience the anxiety of transporting their cat or dog to the vet’s office and back.
In addition to serving a need for pet parents, the service also provides much-needed business ownership opportunities to veterinarians who, for the longest time, could only work in already established vet offices while paying down student loan debt.
The mobile pet care franchise was the brainchild of a veteran team of franchise industry experts, including Todd Giatrelis (CEO), Sarah Towne (President), and Ashley Shimabukuro (COO) who came to the realization that families and veterinarians could benefit from offering consumers convenience with added personal touches.
In Part Two of today's podcast, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Mark Carr, the founder of Christian Brothers Automotive Corporation. Dedicated to its brand mission “To glorify God, by loving your neighbor as yourself” Christian Brothers Automotive has firmly planted its roots in faith, honesty and trust, which have proven to be clear differentiators in the competitive auto services and repair industry, a $380 billion sector in the U.S. economy. With its guiding principles instilled from the very first location, which opened in 1982, Christian Brothers Automotive has successfully expanded to more than 170 locations in 25 states. The Houston-based company delivers a variety of professional auto-care services including upkeep, maintenance, and repair.
We have a great show today. We are meeting with Tara Gilad of the Vitality Bowls franchise.
About Vitality Bowls
Roy and Tara Gilad, a pair of successful business owners, founded Vitality Bowls in 2011 in San Ramon, California. The duo started the superfood café concept together as a result of discovering their daughter’s severe food allergies and wanting to find safe, healthy food alternatives. Since franchising began in 2014, the brand has seen significant growth with more than 70 cafes open and in development.
Named one of the Top 100 new franchises in 2017 by Entrepreneur and ranked among the 2017 Fast Casual Top 100, Vitality Bowls is redefining the fast-casual healthy food restaurant sector every day at each of its locations across the country.
We have a great show today. We are meeting with Bette Fetter, the Founder and CEO of Young Rembrandts and Author of Being Visual. About Young Rembrandts- Young Rembrandts is a recognized leader in art education, offering a curriculum focused on teaching children to draw, using demonstration and a structured step-by-step process. Through the process of weekly instruction students are exposed to a wide variety of subject matter, artistic concepts, art history and mastery of their materials. Classes are taught to children ages 3 ½ to 12 years old. Young Rembrandts teaches more than 10,000 students each week in 31 states and four provinces. Through franchising, Young Rembrandts offers individuals the chance to grow their own business while creating a positive impact within the community.
We have a great show today. We are meeting with Peter Holt of The Joint Chiropractic franchise. Based in Scottsdale, Arizona, The Joint is an emerging growth company that is reinventing chiropractic care by making quality care convenient and affordable for patients seeking pain relief and ongoing wellness. Its no-appointment policy and convenient hours and locations make care more accessible, and affordable membership plans and packages eliminate the need for insurance. With nearly 400 clinics nationwide and more than four million patient visits annually, The Joint is a leader in the chiropractic profession.
In Part Two, we play a clip form our popular Great Quotes in Franchising podcast.
We are meeting Manolis Alpogianis of the America’s Dog & Burger franchise. Entrepreneurial brothers Manolis and George Alpogianis co-founded AMERICA’S DOG AND BURGER after a cross-country road trip through the United States. This now famous journey inspired the two to open a restaurant that offered the most compelling hot dog and burger tastes of the nation in one dynamic environment. The brand uniquely positions itself in the dog and burger scene by offering guests a variety of fresh, gourmet burgers, city-themed hot dogs, chicken sandwiches, Italian beef, salads and more. After more than 20 years of proven success, the family-run business is in strategic growth mode, awarding franchise opportunities to passionate individuals and teams attracted to the brand’s distinguishable niche.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Founded in 2014 by Helaine Knapp, CITYROW is a boutique fitness studio established in New York City that specializes in a total body, high-intensity, low-impact workout using a water-based rowing machine and strength-training exercises. Each stroke on the row machine utilizes 84 percent of the body's muscles - legs, core and arms. The 50-minute workouts increase aerobic capacity and efficiency and burn calories while exerting less pressure on the body's joints than traditional cardio exercises. By combining rowing with body sculpting exercises, CITYROW members see body transformation quickly. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting Gary Roth, the founder of KIDS FIRST Swim School franchise. KIDS FIRST Swim Schools is based on the belief that all children should know how to swim, and they have made it their mission to spread this notion nationally through franchising.
After slaving away in the corporate world, Roth wanted the next chapter of his life to focus on an activity that he relished in the past, while providing a recreational and educational outlet for future generations. That passion was swimming. From being a star competitor in high school and undergrad, to volunteering his time as a swim coach after work, Roth took it upon himself to make every child as excited about swimming as he was.
Company Facts:
· Kids First Swim School currently has 29 corporate locations, four franchise locations, and teaches over 150,000 students annually.
· Last year, Kid’s First Swim School made 15.5 million in annual sales.
· Roth also owns his own construction company specifically designed for creating new facilities in a timely and cost-effective manner.
In Part Two, we play a clip from our popular Great Quotes in Franchising Podcast.
We are meeting Mark Van Wye, CEO of Zoom Room. Zoom Room is an indoor dog gym and training facility where owners and their dogs come to play, train and socialize with their dogs in a climate-controlled environment. In contrast to other training facilities where the dog is trained by the store, Zoom Room's dogs are trained by their owner, creating a one-of-a kind relationship.
After a recent significant investment in the brand, Zoom Room has re-launched its franchise opportunity and looks to bring its training centers to pet-lovers across America. Mark Van Wye, CEO of Zoom Room will discuss the growing bonding trend the pet industry and how Zoom Room is filling the demand. He will also discuss:
The current need for dog training and socialization and how this helps pet owners fully understand their dog's behavior. The unique approach Zoom Room takes to pet training by offering a place where the owner trains alongside their dogs using only positive reinforcement, and the array of specialty classes. Other ways Zoom Room helps pet owners deepen the bond with their furry friends including hosting birthday parties, holiday parties, doggie discos, agility league and more.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting Bob Phillips and Keith Goldman of California Tortilla, a fast-casual Mexican-inspired restaurant.
Falling in love with the brand's bold flavors and fun, laid-back attitude, the duo felt the concept would be perfect for a world they were familiar with - franchising. Together, they have built more than 50 restaurants in eight states over the past fifteen years and hope to introduce restaurants outside of the mid-Atlantic for the first time.
Taking Goldman's 40 years of restaurant experience and Phillip's previous experience of owning dozens of franchises, the pair works like a well-oiled machine. Phillip's expertise in financial business models and bookkeeping as well as Goldman's operations proficiency are complements to one another.
In 2002, experienced restauranteurs Bob Phillips and Keith Goldman opened their first California Tortilla
Taking Goldman's 40 years of restaurant experience and Phillip's previous experience of owning dozens of franchises, the pair works like a well-oiled machine. Phillip's expertise in financial business models and bookkeeping as well as Goldman's operations proficiency are complements to one another.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Marty Flanagan from Code Ninjas. Code Ninjas, founded in 2016, is the fastest growing kids coding franchise in the United States. With its flagship location currently open in Pearland, Texas, the company has more than 70 locations currently in development, including 34 franchisees across 15 states. Code Ninjas teaches kids ages 7-14 how to code in a fun, welcoming, and non-intimidating atmosphere using a game-based curriculum. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting Alejandra Font of the Camp Transformation Center. The Camp Transformation Center is dedicated to helping clients reach their weight loss goals by offering comprehensive programs, a fun, friendly, welcoming and motivating environment. The Camp Transformation Center not only helps clients with their workout routines and form, but they also provide insight on nutrition. Transformation Center has seen vigorous growth. So far in 2017, 39 gyms have been opened and 36 in 2016. The Camp has another 22 Camps under development for 2018.
In part 2, we play a clip from our popular Great Quotes in Franchising Podcast.
We are meeting with Jeff Connally, the President and CEO of CMIT Solutions. CMIT Solutions (CMIT) is a leading provider of information technology (IT) professional services and products to small and medium-sized businesses, and is uniquely capable of supporting small businesses anywhere, coast to coast in the United States and Canada. By focusing on developing and maintaining local, trust-based relationships with its customers, CMIT is able to meet all of their IT needs. CMIT, which has 170 plus locations, offers a wide variety of services and products, including enterprise-class solutions, at prices small businesses can afford.
CMIT Solutions has been ranked number one in its category in Entrepreneur Magazine’s Franchise 500® list for six consecutive years. Because of its growing geographic presence and partner programs, CMIT is a very attractive sales and/or support channel for larger firms desiring to reach the millions of small and medium-sized businesses in the United States. In part two we play a clip from our popular Great Quotes in Franchising podcast.
Today’s show is being sponsored to you by Neopost and the IS-280. The IS-280 weighs and then automatically tells me what postage amount my mail or package needs. Not only will you pay 6% less to send First-Class mail but time is also saved by not having to run to the post office for postage.
The IS-280 allows you to spend more time managing business and less time managing mail. For a limited time, our listeners could get up to 6 months FREE by using the promo code – FRANCHISE
Visit Neopost280.com/FRANCHISE and enter your zip code to see if you qualify, followed by the promo code, FRANCHISE, to lock in 6 months free!
We have a great show today. We are meeting Jeff Oddo, the CEO of City Wide Maintenance, a building maintenance franchise which was started by his father. Jeff is credited with turning the business into a franchise. He is very passionate about expanding the brand and making an impact on the communities they serve. Jeff will talk about what he calls the “Ripple effect”
Founded in 1961, City Wide has become synonymous with building maintenance in its home Kansas City market and the 50-plus U.S. regions where it has grown through franchising since 2001. A single-source solution for all building maintenance services, City Wide contracts with independent contractors to give clients access to dozens of interior and exterior services. City Wide simplifies the maintenance matters that mean most to building owners, operators, and management companies, easing the time, stress, and resources typically required to oversee an entire facility. In part 2, we play a clip from our popular Great Quotes in Franchising podcast.
Today’s show is being sponsored to you by Neopost and the IS-280. The IS-280 weighs and then automatically tells me what postage amount my mail or package needs. Not only will you pay 6% less to send First-Class mail but time is also saved by not having to run to the post office for postage.
The IS-280 allows you to spend more time managing business and less time managing mail. For a limited time, our listeners could get up to 6 months FREE by using the promo code – FRANCHISE Visit Neopost280.com/FRANCHISE and enter your zip code to see if you qualify, followed by the promo code, FRANCHISE, to lock in 6 months free!
We have a great show. We are meeting with Ken McAllister, the President of MY SALON Suite. Founded in 2010, MY SALON Suite is raising the bar in luxury for salon entrepreneurs and consumers across North America. MY SALON Suite attracts and inspires experienced professionals from all facets of the health and beauty industry to individually own and operate their own businesses in one of several private suites, each fully equipped with a styling center, state-of-the-art security system and other eco-salon suite amenities.
The resources offered by MY SALON Suite empower salon members to achieve business ownership and present them the opportunity to earn a six-figure income. The brand’s success in recent years has been momentous, and a strategic alliance partnership with Ratner Companies, the nation’s largest family-owned collection of salons, has further propelled the brand’s success and rapid expansion. With more than 45 locations in 16 states across the United States and Canada, the New Orleans-based franchise company plans to add 200 franchise partners and 300 salons in the next five years. In Part Two, we will play a clip from our popular Great Quotes in Franchising podcast.
Today’s show is being sponsored to you by Neopost and the IS-280. The IS-280 weighs and then automatically tells me what postage amount my mail or package needs. Not only will you pay 6% less to send First-Class mail but time is also saved by not having to run to the post office for postage.
The IS-280 allows you to spend more time managing business and less time managing mail. For a limited time, our listeners could get up to 6 months FREE by using the promo code – FRANCHISE
Visit Neopost280.com/FRANCHISE and enter your zip code to see if you qualify, followed by the promo code, FRANCHISE, to lock in 6 months free!
In today's podcast, we are meeting with Mary Jane Riva, CEO of Pizza Factory. Founded 30 years ago, Pizza Factory has become well known for serving fresh, high-quality pizza, sandwiches, salads and more. The brand is also widely recognized for its close community connection, which includes its iconic “No Bully Zone” program and impactful fundraising partnerships. Currently, there are more than 100 locations based in five states throughout the West Coast. Pizza Factory looks to add additional franchise locations in key markets throughout the country, with a special focus on Texas, Colorado, New Mexico, Wyoming and Montana. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Today’s show is being sponsored to you by Neopost and the IS-280. The IS-280 weighs and then automatically tells me what postage amount my mail or package needs. Not only will you pay 6% less to send First-Class mail but time is also saved by not having to run to the post office for postage.
The IS-280 allows you to spend more time managing business and less time managing mail.
Here is the great part. For a limited time, our listeners could get up to 6 months FREE by using the promo code – FRANCHISE
Visit Neopost280.com/FRANCHISE and enter your zip code to see if you qualify, followed by the promo code, FRANCHISE, to lock in 6 months free!
It is hard to imagine it was 11 years ago we launched our first podcast. Today, Franchise Interviews is celebrating our 11th year anniversary and 550th show. This show will feature Marty McDermott, the founder of Franchise Interviews, LLC as the interviewee discussing the history of the show. Interviews on this show will be conducted by the amazing Jaime Jay, the popular host of Stop Riding the Pine, the great Elizie Flenard, host of the popular show Enterprise Now, the popular John Tantillo, AKA the Marketing Doctor and we even play a clip from our very first show with PB Loco. Today's show is being brought to you by Ceterus. Ceterus specializes in franchise accounting and takes care of all of that work for you, while giving you full access to your financial data and benchmarked reporting through their platform. If you sign up through this podcast, you will get 50% off your first two months! To learn more about Ceterus' franchise accounting and benchmarked reporting solution, please visit www.ceterus.com/franchiseinterviews
This week we are meeting with the Totally Nutz franchise opportunity - Matt Barker and his wife Yvette were successful marketing executives who became worn-out of the rat race and began looking for their "next big thing." That light bulb moment came as they recalled all the conferences they used to be present at and the thousands of people walking around each show with some kind of handout.
Under the name Barker's Olde Fashioned Almonds, Matt and Yvette started roasting Cinnamon Glazed Almonds in 1990 and began selling their product at different fairs and festivals. Over the years, their customers would inform how much they enjoyed the product and wished more variety would be offered. Matt and Yvette started experimenting and came up with several delectable flavors and varieties. They changed the name to Totally Nutz in 1992 and launched their franchise opportunity in May 2014.
In Part Two, we play a clip from our Great Quotes in Franchising podcast.
Today's show is being brought to you by Ceterus. Ceterus specializes in franchise accounting and takes care of all of that work for you, while giving you full access to your financial data and benchmarked reporting through their platform. If you sign up through this podcast, you will get 50% off your first two months! To learn more about Ceterus' franchise accounting and benchmarked reporting solution, please visit www.ceterus.com/franchiseinterviews
First, we are meeting with Kevin Wilkerson. Kevin and Laurel Wilkerson own a Marco's Pizza franchise in Broken Arrow, OK. Kevin spent 24 years as an Army Infantry Officer and retired in 2005 as a full Colonel. Laurel served on active duty with the Army as an attorney for over 20 years, retiring in 2008. He later learned of Marco's and decided to get involved in entrepreneurship. Next we meet with Sean Falk – A former US Marine infantry officer who served more than 8 years in active duty and reserves, including tours during Operation Desert Storm and in Bosnia.
Electric Scooters, Electric Bikes, Electric Skateboards and more! We have a great show today. We are meeting Jerry Szylwanski of the Whizzyride franchise opportunity. Whizzyride is a Miami based intelligent technologies company- specialized in small electric vehicles. Whizzyride is an exclusive importer of the newest market inventions such as electric scooters and electric bikes. Whizzyride provides guaranty and post-guaranty service and the satisfaction of their clients in the most important thing for their franchise!
In Part Two, we play a clip from our Great Quotes in Franchising podcast.
Today's show is being brought to you by Ceterus. Ceterus specializes in franchise accounting and takes care of all of that work for you, while giving you full access to your financial data and benchmarked reporting through their platform. If you sign up through this podcast, you will get 50% off your first two months! To learn more about Ceterus' franchise accounting and benchmarked reporting solution, please visit www.ceterus.com/franchiseinterviews
Today Franchise Interviews is celebrating National Sandwich day with three fantastic sub franchise opportunities. They include Erbert and Gerbert’s Subs, Milios Subs, and Penn Station East Coast Subs.
National Sandwich Day is observed annually on November 3. The sandwich is believed to be the namesake of John Montagu, 4th Earl of Sandwich, following the claim that he was the inventor of the sandwich. This day honors one of America’s most popular lunch items.
https://nationaldaycalendar.com/national-sandwich-day-november-3/
In part four, we play a clip from our popular Great Quotes in Franchising podcast.
Today's Franchise Interviews shout out goes to Ceterus.
As a franchise entrepreneur, dealing with your finances, accounting, and tax preparation can be a headache. Ceterus specializes in franchise accounting and takes care of all of that work for you, while giving you full access to your financial data and benchmarked reporting through their platform.
Ceterus Edge, is built on top of QuickBooks Online. While they offer tax accounting, many of their customers also retain their current CPA and use Ceterus for month-to-month accounting and benchmarked reporting, which their CPAs love.
If you sign up through this podcast, you will get 50% off your first two months! To learn more about Ceterus' franchise accounting and benchmarked reporting solution, please visit www.ceterus.com/franchiseinterviews.
We have a great show today. We are meeting George Vodin of Fancy Art, NFP. Fancy Art, NFP is Your One Stop Shop For All of Your Wall Décor Needs. Imagine owning a business that is not only profitable, but where it is fun to go to work every day. At Fancy Art, NFP®, you will be surrounded by beautiful artworks and soft music, dealing with a cultured clientele, who appreciate the finer things of life and have the discretionary income to afford them. Each job is different so it will never be monotonous or mundane and once your work is finished, it will reside prominently in a home or business, where it will not only bring joy and brighten the living environment, but also become a focal point of conversation whenever there is company, which is why, word of mouth will always be your best publicity. Oh! And did we mention that it is a big ticket item with high profit margins.
We are meeting Craig Erlich, President of BRIX Holdings, the parent company for Red Mango, Smoothie Factory, RedBrick Pizza and Souper Salad. We are going to speak with Craig can about BRIX’s position in the healthy food market and the healthy portfolio of brands they have built. We also discuss the following topics: Red Mango recently celebrated its 10th anniversary when other brands have long since come and gone in this spaceAs consumers demand healthier options, BRIX is seeing a growing popularity of non-traditional locations for the brands (inside gyms, casinos, college food courts)RedBrick Pizza will be debuting a new prototype by end of the year (opening in NJ)
We have a great show today. We are meeting Michael Poates, President of Gatti’s Pizza. For nearly half a century, Gatti’s has been satisfying cravings.The Gatti’s Pizza brand is in the midst of a huge growth period as they introduce new prototypes at a record number of new locations, an updated brand, and new products. Some of the topics we discuss include the following:
What Is Gatti’s?
The Gatti’s Story
How Is Gatti’s Different?
Available and Growth Markets
Gatti’s Franchise Models
What’s Special About Their Menu?
What Technology Powers Gatti’s?
Startup Costs and Fees for a Mr. Gatti’s Pizza or Gatti’s Pizza Franchise
Who Makes an Ideal Gatti’s Franchise Owner?
Gatti’s Franchise Reviews
We have a great show today. We are meeting with Gigi Butler, the founder of Gigi’s Cupcakes. People across the country know Gigi from her appearance on “Undercover Boss” on CBS, and her journey is the American Dream come true.
Soon after opening, Gigi’s Cupcakes became a Nashville delicacy dessert of choice and now, nine years later, it has expanded to more than 100 locations across 24 states…making Gigi’s the largest cupcake franchise in the country!
Moving to Nashville in 1994 from California to pursue a career in music at 15-years old, Gigi supported her dream by cleaning houses during the day and singing in honky tonks at night. While she loved music, she also had a passion for baking. As the years went by, she decided to take a chance on her cooking talents instead of her voice. She took a huge risk and opened a cupcake boutique in a high rent area just off Music Row in Nashville in Feb of 2008- not far from the bars where she sang. Soon after opening, Gigi’s Cupcakes became a Nashville delicacy dessert of choice and now, nine years later, it has expanded to more than 100 locations across 24 states….making Gigi’s the largest cupcake franchise in the country!
We have a great show today. We are meeting Peter Boylan, to talk about the PJ’s Coffee franchise opportunity. We will talk about the background of the PJ’s brand, the success PJ’s have seen so far, how they are rebranding, franchisee growth opportunities and more.
BACKGROUND: PJ's Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry that demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee-making mattered. PJ's Coffee serves a wide variety of hot, iced and frozen coffee beverages using only the top 1% of Arabica beans. Founder Phyllis Jordan pioneered the cold-drip process that protects the flavor and strength of the beans, while producing a coffee that is 2/3 less acidic.
FARM TO CUP: PJ's Coffee partners with farms across the world to provide their customers the finest free trade coffee. By partnering with farms like El Terrerito in Honduras, PJ's Coffee has developed programs to ensure the quality of life of Honduran farmers is improved and minimized the brand's environmental footprint.
COMPANY GROWTH:
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Founded in 1978 in New Orleans, PJ's Coffee began franchising in 1989.
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Top tier of franchised units averaged $614,284 in gross annual sales in 2016
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PJ's Coffee has more than 90 locations open and operating
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6.8% sales increase over the last year
We are meeting Mike Bidwell, the President and CEO of Dwyer Group. Mike Bidwell has been a visionary in the franchise industry for over three decades, beginning in 1984 when he opened up his own Rainbow International® Carpet Cleaning & Restoration franchise and later adding a Mr. Rooter® Plumbing franchise in 1992.
Fast forward to January of 2014, where Mike has not only been president for seven years, he is now CEO of Dwyer Group, the holding company for 17 franchise brands with more than 2,800 franchises in nine different countries.
In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. It was almost a decade ago we interviewed Marco’s Pizza. We invited John Ramsay, the Vice President of Franchise Development Services to come back and give us an update. Since 2008, Marco’s Pizza has continued to open an average 2-3 new locations every week, exploding from 200 to over 800 locations in just six years. At Marco’s, they pride themselves on ah-uthentic Italian artisan pizza, made with fresh, real ingredients and dough made in the store daily. At a time when 91% of Americans eat pizza at least once a month, more people are choosing the quality pizza we’ve built our brand on.
In part 2, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting Gary Findley, a veteran of the franchising industry. Gary Findley has over 25 years of experience in helping entrepreneurs build over 9,500 franchise locations worldwide with only 2 brands. He now oversees one of the fastest-growing restoration franchises in the country as CEO of Restoration 1, a franchise brand with more than 120 locations open and in development.
Along with offering fire, water, and mold damage restoration services, the team at Restoration 1 also provides emergency services, storm damage services, sewage system cleanup and more! Their IICRC and IAQA licensed restoration professionals can address your problems in no time. For over a decade, we have been in the business of restoring damaged residential and commercial properties to their former glory.
Restoration 1 Values
At Restoration 1, they understand that the people they work with are going through a stressful and emotionally difficult time. Because of this, they strive to provide caring and courteous support, upfront communication, and effective services to our customers. They handle water damage, fire cleanup, smoke odor removal, mold remediation and any other services needed to restore your home or business.
In part 2, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting Laura Spaulding-Koppel, founder of Spaulding Decon. For over a decade, Spaulding Decon has provided services for residential, commercial, government, and industrial properties to return them to clean, healthy, and safe properties for the occupants. From crime scene cleanup to hoarding, drug lab cleanup, mold remediation, and decontamination, Spaulding Decon has the professional expertise and specialized certifications to get the job done properly the first time.
Every Entrepreneur Has A Story
Laura was a woman in blue with the Kansas City, MO Police Department when she was called to the scene of a double homicide in a family’s home. Naturally, the homeowners thought law enforcement would clean up the mess. Shocked and disappointed to learn it was their responsibility as the property owner, Spaulding, an action-oriented Army veteran, personally worked with the family to finish the cleanup. The experience led her to found Spaulding Decon. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Every Business Has A Story
We are meeting with Scott Marr, CEO of Fleet Clean USA. At the age of 20, Scott was pursuing truck washing as a side gig - while working full-time in the lucrative banking industry. He started out earning around 45,000 (after taxes) per-year and that income quickly rose. Shortly thereafter, Scott made the decision to quit his job in banking, and launch Fleet Clean.
Tapping into a niche service in a recession-proof industry, Fleet Clean has grown at more than a 40 percent annual rate since its inception in 2009. The $12 million company recently announced franchise expansion plans throughout the Sun Belt states and into the northern regions of the United States for the anticipated harsh winter. The booming franchise wouldn't be where it is without Scott, who saw so much potential in the truck washing business that he gave up a promising career in banking at age 20 to establish Fleet Clean.
In Part Two, we play a clip for our popular Great Quotes in Franchising podcast.
We are meeting with Christin Myers - Regional Director of the OpenWorks franchise opportunity. OpenWorks is guided by a simple philosophy: A cleaner, safer and healthier environment means a more productive work place. This is our goal at OpenWorks – to offer more than maintenance by working with you to improve your work environment. This is what motivates and challenges OpenWorks to go the extra mile. OpenWorks was founded in 1983 by their current CEO, Eric Roudi. Roudi, a career entrepreneur, realized commercial cleaning was a massive and underserved $100 +billion industry. There were very few professional commercial cleaning companies at this time. Already intrigued by the idea of franchising, Roudi saw a great business opportunity by putting franchising and commercial cleaning together to create the unique concept we know today.
After diligent research and planning, Eric Roudi introduced OpenWorks Facility Services, a company that is committed to improving facilities by maintaining high standards and providing quality work to consistently make facilities cleaner, safer and healthier.
Headquartered in Phoenix, Arizona, OpenWorks has regional offices located in Los Angeles, California, San Franciso, California, San Diego, California, Seattle, Washington, Dallas, Texas, Austin, Texas, Houston, Texas, Chicago, Illinois, Denver, Colorado, Tampa, Florida, Atlanta, Georgia, Minneapolis, Minnesota and Phoenix, Arizona. In part 2, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting Carlos Calderon of the Burgerim franchise opportunity. Burgerim (pronounced Burgereem) began franchising its successful restaurant concept in 2011. Due to its overwhelming popularity, there are now over 160 branches, with stores operating and soon to be opened in the United States, United Kingdom, Spain, Germany*, Israel, Romania, and Russia. What makes the Burgerim chain of franchised restaurants so famous is the variety of available flavors you get with each meal. Every pack of 2, 3, or 16 mini burgers offers the customer a choice from 11 burger flavors, as well as a large selection of add-ons, which equals thousands of personalized burger combinations to choose from.
We have a great show today. We are meeting with John Bennett, Director of Franchising for Sunny Days In-Home Care, LLC . Sunny Days In-Home Care grew out of the compassion and values of husband and wife team David and Evelyn Ellenwood who saw a need for better in-home care in their hometown of Pittsburgh. The two entrepreneurs committed themselves to developing a system of high-quality, affordable home care services that would allow people to lead dignified and independent lives in the comfort and safety of their own homes.
Now, with a solid, experienced development team that has nurtured and grown multiple locations over the years, they are committed to providing services to even more seniors and others in need – along with the help of motivated owner-operators who are looking to do good in their local areas.
In part 2, we play a clip from our popular Great Quotes in Franchising podcast.
Today’s Show is being sponsored by the lightspeed Speaker Series 1 for Retailers Summer Edition. Go to https://www.lightspeedhq.com/speaker-series/ for more information.
We have a great show today. We are meeting with Todd Hopkins, Founder/CEO/President of The Office Pride Commercial Cleaning Services franchise. Office Pride is a fast-growing franchise in the $78 billion commercial cleaning industry. Their franchisees provide top-quality janitorial services and total floor care delivered in a professional and consistent way, through a commitment to honesty and integrity. As an Office Pride franchisee, you can enjoy all of the benefits of owning and growing your own business, plus the added benefits that comes with being part of a 25 year old franchise with a carefully-designed and proven business success model and support structure. As a part of our network, you will immediately have impeccable references, world class training and support plus financial and operational tools.
The culture at Office Pride is our true distinguishing quality – our Core Beliefs and Values set the tone for every business interaction we have and we’re known nationwide for providing total customer satisfaction based on those Core Beliefs and Values.
Speaking of Beliefs and Values, would a franchise opportunity built and run on Biblical principles interest you? Office Pride is a faith-based franchise system. Our franchise owners don’t have to separate their faith from their professional lives, because Office Pride encourages you to live your faith thru your business.
In part 2, we discuss what every entrepreneur needs to know before buying a franchise. We will play a clip from our popular "Great Quotes in Franchising" podcast.
Today’s Show is being sponsored by the lightspeed Speaker Series 1 for Retailers Summer Edition. Go to https://www.lightspeedhq.com/speaker-series/ for more information.
Welcome to a very special edition of Franchise Interviews,where for over 10 years we have been asking the frantrepreneur who owns one. I am your host Marty McDermott and I am the President of Franchise Interviews.We have a great show today. We are meeting with Bill Redfern, founder of Global Franchise Opportunities, which includes internationally recognized brands (A Buyers Choice Home Inspection, iHandyman and iCare- Intelligent Home Care Solutions). In part 2, we discuss what every frantrepreneur needs to know before buying a franchise.
We have a great show today. We are meeting with Randy Wright, President at Cottman Transmission and Total Auto Care franchise.
Being your own boss at Cottman, means you don’t have to go it alone. From the moment you become a business owner at Cottman Transmission and Total Auto Care, you’re part of our family.
We will hand you a well-oiled business model – with the support of a nationwide team, an established system for success, and peers who are just as committed to your success as you are. There has never been a better time to roll into the Cottman family and benefit from decades of experience and a trusted reputation for quality auto care.
Millions of car owners think of Cottman as “my mechanic.” It’s the national brand that provides local service, offering one-stop service for total car care. After 50 years, we’ve become an automotive aftermarket industry leader with nearly 70 locations nationwide.
We have a great show today. We are meeting Nick Friedman, the founder of College Hunks Hauling Junk and Moving franchise opportunity. College Hunks Hauling Junk is the fastest-growing junk hauling and moving franchise in America. College Hunks Hauling Junk has been named one the fastest growing companies in America by “Inc.” and has made “Entrepreneur” magazine’s list of top franchise opportunities for five years in a row and counting. The growth is driven by a smart business model that allows College Hunks owners to act as executives in their businesses.
In part 2, we discuss what every frantrepreneur needs to know before buying a franchise. We will play a clip from our popular Great Quotes in Franchising podcast.
We are meeting Rick Del Sontro, CEO of Zippy Shell, a moving and storage franchise that is disrupting both industries.
Zippy Shell is the fastest growing provider of secure, convenient, and affordable mobile self-storage and moving solutions that are delivered right to your door.
A unique business opportunity for the 21st Century. Zippy Shell combines both a patent pending technology and operating system, with a cost-efficient model designed to serve the Mobile Self Storage market. Zippy Shell offers a low investment and competitive entry into the market!
In part two, we discuss what every frantrepreneur needs to know before buying a franchise. We play a clip from our interview with the great Michael Gerber on our popular "Great Quotes in Franchising" podcast. Michael turned 81 years young this week. Happy birthday Michael!
This week (June 15 to June 17) Franchise Interviews will be visiting the International Franchise Expo in New York at the legendary Javits Center. Many refer to this show as the Super Bowl of franchising. Today you will hear numerous interviews on how to prepare for a franchise show.
First you will hear our conversation with Tom Portesy, the President of Mart Franchise Ventures Expositions. Mr. Portesy will discuss what aspiring frantrepreneurs can expect from a franchise show.
Next you will hear our interview with the franchise expert Terry Corkery who gives his advice to aspiring entrepreneurs looking to buy a franchise as well as some fantastic tips on attending franchise shows.
The Jacob K. Javits Convention Center, or Javits Center is a large convention center located on Eleventh Avenue, between 34th and 40th streets, on the West side of Manhattan in New York. http://www.ifeinfo.com/
We have a great show today. We are meeting Dave Claflin, founder of Fastest Labs. the nation's leading drug testing franchise. Fastest Labs currently has 20+ locations in eight states with sights set on becoming the largest drug testing franchise in America. Led by founder and entrepreneur Dave Claflin, Fastest Labs is able to create a niche in this ultra-competitive market by seeing clients within five minutes of arrival, not requiring appointments, and delivering immediate test results - something the competition isn't able to do.
Did you know?
A recent study from Quest Diagnostics revealed that drug use in the American workforce, fueled by illicit drugs, reached the highest positivity rate in 12 years - up 5% from this time last year. The analysis suggests that employers committed to creating a safe, drug-free work environment have an uphill battle against the on-going threat to workplace safety posed by substance abuse.
In Part 2, find out what every entrepreneur should know before buying a franchise. We will play a clip from our popular "Great Quotes in Franchising" podcast.
We have a great show today. We are meeting with Kate Doyle, the Franchise Development Marketing Manager at Club Pilates.
Founded in 2007, Club Pilates is a boutique fitness studio that specializes in strength-training classes for anyone, at any age or fitness level. Based in Costa Mesa, CA, the company is experiencing rapid growth and expects to have 350 locations open by the end of the year. With more than 500 instructors teaching over seven million workouts each year, Club Pilates is the first studio to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes along with TRX, Triggerpoint, and Barre. In 2017, Club Pilates was named to Entrepreneur magazine's Franchise 500 ranking, and ranked No. 17 on the magazine's 2017 Top New Franchise list.
In Part 2, find out what every entrepreneur needs to know before buying a franchise. We will play a clip from our popular "Great Quotes in Franchising" podcast.
We are meeting with Patrice Rice and Brian Miller from Patrice & Associates. Founded in 1989 in the basement of Patrice’s home, Patrice & Associates Hospitality Recruiting has grown to become one of the largest restaurant recruiting and hospitality recruiting firms in the country.
Their franchisees and recruiters are of the highest caliber. Their team has strong in experience and includes backgrounds such as Vice Presidents, District Managers, Managing Partners, Chefs and General Managers from restaurant and hotel concepts such as The Cheesecake Factory, PF Changs, Ruth’s Chris Steakhouse, Marriott Corporation, Red Robin, TGI Fridays, Arbys, Buffets, Applebees, Friendly’s and YUM Brands.
They have helped thousands of hospitality candidates find new job opportunities.
Many companies have made over 1,000 hires from Patrice and Associates. Early in her career, Patrice wrote a book on “How to Interview” and taught classes on successful interview techniques.
They represent all major restaurant corporate chains – $4M casual dining restaurant companies, $6M – $10M theme casual dining clubs, $4M family style restaurants, companies opening 40 new locations a year, fine dining, fast food, airports, malls and travel plazas nationwide.
We are meeting with Patrice Rice and Brian Miller from Patrice & Associates.
In Part 2, we discuss tip on buying a franchise. We will play a clip from our Popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Lee Knowlton, Massage Envy’s Sr. Vice President of Global Sales & International Division. Here’s some background information:
Massage Envy, based in Scottsdale, Arizona, is a national franchisor and, through its franchise locations, is the leading provider of therapeutic massage and skincare services. The Massage Envy franchise system is, collectively, the largest employer of massage therapists and estheticians.
In part two, we discuss what every entrepreneur needs to know in their quest to buy a franchise on our popular Great Quotes in Franchising podcast.
As a Certified Tax Coach™, Craig belongs to a select group of practitioners throughout the country who undergo extensive training and continued education on various tax planning techniques and strategies in order to become, as well as remain, certified. With this organization, Craig has co-authored an Amazon best seller, Secrets of a Tax Free Life.
In addition to tax planning, Craig's practice offers traditional tax services as well as off site CFO services. With a dedicated and passionate team we are able to provide daily guidance and advice to business clients. Our efficiency is embedded in our team concept. Our clients include, but are not limited to, Medical Professionals, Clothing Sourcing Businesses and Commercial Electrical Companies. Craig answers the following questions:
What is the biggest mistake you see small business owners making regarding taxes?
How can business owners use their CPA to their Advantage?
How often should a business owner communicate with his/her CPA and why is it so important?
For more information on Craig Cody and a a FREE copy of 10 Biggest Tax Mistakes That Cost Business Owners Thousands, please click the following link http://www.craigcodyandcompany.com/franchiseinterviews/
In part 2, we play a clip from our popular Great Quotes in Franchising podcast.
From a kitchen experiment to a thriving, international company, all developed from one purpose. Smoothie King first introduced the nutritional fresh-blended smoothie in 1973 when founder Steve Kuhnau began experimenting with mixing real fruit, nutrients and proteins in a blender at home. Soon enough, his concoctions began to have a positive impact on his health, which spawned the creation of the first Smoothie King.
Launching Smoothie King Franchising
By 1989, Smoothie King became the first smoothie franchise in the United States. Since then, the brand has expanded its reign with each "Lifestyle Center" also offering healthy retail product solutions in sport beverages, energy bars, healthy snacks, vitamin supplements, herbs, minerals, and other sports nutrition products.
SK USA, Inc. Purchases Smoothie King
In July 2012, Smoothie King co-founders Steve and Cindy Kuhnau sold controlling interest of the Louisiana-based company to SK USA, Inc., headed by CEO Wan Kim, a successful franchisee with more than 100 stores throughout South Korea.
Smoothie King Ranked #1 by Entrepreneur Magazine
In 2016, Smoothie King was ranked the #1 Juice Bar Franchise on Entrepreneur Magazine's Annual Franchise 500 list - marking the 23rd year the brand has occupied the number one spot and #92 overall. The ranking is primarily based upon financial strength and stability, growth rate and size of system. We are meeting with Chad Tramuta of Smoothie King.
In part 2, we will discuss what every entrepreneur needs to know before buying a franchise. We are going to play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Dave Lavalle – Founder of the Dryer Vent Wizard franchise. David Lavalle, founded the Dryer Vent Wizard franchise system in 2004 in the Boston area. Lavalle frequently encountered homeowners having issues with their dryer vent systems that required an “urgent response.” These issues were a result of dryer vent lint accumulation, blockages, disrepair, or improper venting configurations. The concept originated when Lavalle realized the need for a specialist for dryer vents.
Within a few years, the concept expanded into a successful franchise that specializes in dryer fire prevention and energy savings through dryer vent cleaning, inspection, repair, replacement, alterations, and maintenance for single and multi-family residential and commercial entities.
In Part 2, we discuss what every entrepreneur needs to know before buying a franchise. We will play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Sammy Aldeeb – Founder of Urban Bricks. Urban Bricks Pizza bring an authentic Neapolitan pizza at a reasonable price to their customers’ table.
Urban Bricks Pizza embrace the pizza eating culture by providing a customized experience for every taste without compromising our quality for speed.
Urban Bricks Pizza is much more than a brand, a name or a product, it is part of a lifestyle. Their personality speaks for itself: we are edgy, outgoing, and progressive. We are not your ordinary pizza place and we like to show it off. Urban Bricks Pizza believes in authenticity, great customer service, integrity, and quality are the high standards we practice and pass to everyone who joins the URBAN BRICKS PIZZA family.
In part 2, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Raymond Griffin of the Lost Cajun Restaurant franchise. The Lost Cajun Restaurants” features southern style home cooking, like Fried catfish, shrimp and oysters. The Lost Cajun Restaurants are a full service, family friendly restaurant and provide, the best service in the industry and it is their goal to make all of their guest feel like they are having dinner at a friend’s house. From our open kitchens, to our handmade wooden tables and our New Orleans atmosphere, you will think that you stepped off of the street into a New Orleans bistro!
In part 2, we discuss what ever frantrepreneur should know before buying a franchise. We will play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Jeremy Barnhart of the Apex Fun Run franchise. Apex Fun Run is working hard to make fundraising easier!
Their method is to collaborate with school PTO/As and faculty to build student leaders through a meaningful, “hassle-free” and financially successful school fun run.
Apex Fun Run believes every child can change their school, and the world, in a profound way. Some of the additional benefits include the following:
Serving others brings the greatest joy and contributes to the greatest good.
Learning by doing and exercise are both undervalued and underutilized in fundraising today.
Encouragement and enthusiasm build others up—we will help build leaders.
Raising money for your child’s school can also serve as a positive learning experience.
Many people giving a little reduces the individual burden on the typical givers and donors.
Teachers have skin in the game and that makes for highly-motivated and excited coaches. Your teachers will coach their classroom teams to greater heights knowing that in the end, a portion of what the classroom raises goes straight back to the teacher for their classroom.
Ask The Frantrepreneur Who Owns One
After losing her job, Lisa Freidel and her husband, Mark – both military veterans – were facing some adversity, but nothing stands in the way of a U.S. Army Major and his West Point graduate wife! Their strength is seeing adversity and finding a resolution. That resolution, a new Signarama store, is located at 1005 Middlebrook Dr., in Liberty, MO. Mark, 53, had been a stay-at-home dad for the past 13 years to the couple’s two sons, while Lisa, 48, got her MBA and spent the past 20 years working in the private business sector and corporate America.
In part 2, we discuss what every entrepreneur needs to know before buying a franchise from our popular Great Quotes in Franchising podcast.
We are meeting with Morgan Morano of Morano Gelato. Morano Gelato is a small New England-based company dedicated to promoting the art of gelato-making through its production of authentic Italian gelato in small, concentrated batches.
Morano Gelato was established in 2010 by Morgan Morano after spending 6 years living on and off in Italy. Morgan grew up in the Upper Valley and always planned to open a dessert-related business. During college and after culinary school, Morgan gained experience working and cooking in New York City and Italy, the most significant being her work for a Sicilian Gelato Chef who quickly became a close friend and mentor. Morgan appreciated the bold flavors of gelato found in Italy and noticed the lack of authentic gelato shops with Italian flavors in America. Disappointed with products claiming to be 'gelato,' she set out to establish the tradition of gelato-making in America and recreate pure Italian gelato.
We have a great show today. We are meeting with Mike Mallory Vice President of Franchise Development in North America for TREND Transformations, a global full-service home and business remodeling franchise that offers stylish and affordable alternatives to traditional countertops, mosaic tile backsplashes and more through a one-day resurfacing process.
In part 2, we play a clip from our popular Great Quotes in Franchising podcast.
Nancy is president & founder of Telephone Doctor Customer Service Training. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other well respected radio, TV and publications need a customer service expert, they call on Nancy Friedman. You should, too!
Telephone Doctor continues to grow and now includes ServiceSkills.com, an eLearning platform offering over 100 online training modules on customer service, customer loyalty, communications, internal customer service, sales training, and management & leadership programs.
Nancy is the author of nine books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and techniques you’ll use the rest of your life. Nancy’s keynote speaker presentations are high-energy, high in content, and best of all, high-results!
For more information on Nancy, go to www.nancyfriedman.com.
We have a great show today. We are meeting with Jason Olsen, founder of Image Studios 360. Image Studios 360 is an exclusive franchise that provides modern, high-end salon studios at affordable rates to salon professionals. Their core values of creativity, freedom and success are the driving force that empower us collectively and embodies all that we do as professionals in this industry. They strive to improve the communities we live in with the creation, support and growth of independent franchisees across the country. Their concept is simple: we provide an incredible space an atmosphere through our franchise system; our people bring the passion, talent and clientèle to their space. Together, they create an intoxicating formula for success. In part 2, we discuss what every entrepreneur needs to know before buying a franchise on our popular "Great Quotes in Franchising" podcast.
We have a great show today. We are meeting with Chris Seman, President of Caring Transitions. The world’s elderly population is growing, and people are living longer lives than ever before. At the same time, many seniors see their children and grandchildren consumed by busy schedules, long commutes, and their own day-to-day stresses. All these things mean that more and more, people need help with major lifestyle changes. That’s where Caring Transitions comes in.
Caring Transitions is a low-cost, home-based franchise that allows you to help older adults and their families with major transitions. Rather than concentrate on one service, we focus on the full needs of our clients in this time of transition. By meeting all of their needs we exceed their expectations while maximizing revenue for our franchisees.
Caring Transitions is the only national organization providing a comprehensive total solution for our clients:
Senior moving & transition services
Downsizing
Clean-out services
Household liquidations
Estate sale management
In addition to building your business, you’ll end each day with the knowledge that your efforts changed someone’s life for the better.
In part 2, we discuss what every entrepreneur needs to know before buying a franchise on our popular "Great Quotes in Franchising" podcast.
We are meeting with Amy Freeman and Penny Rehling of The Spice & Tea Exchange franchise. The Spice & Tea Exchange® was founded in 2008 with a vision to create a one-of-a-kind retail shopping experience. The company has franchise stores across the United States, providing guests with more than 140 spices and 75 exclusive hand-mixed blends, naturally-flavored sugars, salts from around the world and more than 30 exotic teas.
The Spice & Tea Exchange sells gourmet seasonings and spices, cooking herbs, gourmet teas, sugars, sea salts, and special blends. Basically, if it's not in the store, it probably does not exist. Training is given for 2 weeks inside your store to effectively show you how to implement the franchise's proven techniques and procedures. You will learn about the product, marketing and everything in between.
For more information, visit https://www.spiceandtea.com/. For franchising information, visit http://franchise.spiceandtea.com/.
We have a great show today. We are meeting with Mike Porter of Bacon Bros. Public House. Started in Greenville South Carolina, Bacon Bros. Public House features a straightforward, made-from-scratch menu. Bacon Bros. Public House's offer delicious, quality food at an incredible value. A cure room with a viewing window is located in an area of the dining room so guests can see what meats are curing. The decor is warm and rustic with recycled pallet wood throughout the dining room, a nice compliment to Bacon Bros.' accessible fare and is fitting with the restaurant’s recycled, local first theme. Simply put, Bacon Bros. is a best bet for a fun, relaxed dining experience with friends and family or to meet pals after work for small bites. The restaurant also offers a great selection of craft beers, cocktails and dynamic wine options.
Every Business Has A Story
Serial entrepreneurs Eric Bergelson and Mike Porter, along with Chef Anthony Gray and Jason Callaway, are the Bacon Brothers. Porter and Bergelson decided to branch into the restaurant business and teamed-up with Gray and Callaway in 2012. In one of their early meetings, Callaway brought bacon he had fried that morning at home and transported it in a mason jar that he placed in the center of the table where they were gathered. The four men started snacking and talking about their love of bacon. As the pieces quickly disappeared, they realized they had a concept and name for their new restaurant.
In part two, we will play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Mike Feretti, CEO of the Great Harvest Bread Company Company. Great Harvest Bread Company, a 40-year-old bakery brand that makes bread “the way it was made in the Bible” – milled from whole grains every day on the premises of its local franchised bakeries
Great Harvest Bread recently announced it will begin offering a “hub and spoke” bakery-café franchise opportunity. With the new model, franchisees can purchase a large territory that includes a single Great Harvest Bread Co. bakery operation, and as many café-only units as they desire in surrounding towns. The bakery locations would be equipped with ovens and ample space to produce and deliver the hand-milled breads to the nearby café-only locations throughout the day.
Great Harvest Company believes their success comes from a strong commitment to uphold the legacy and integrity of the Great Harvest brand. Great Harvest is about customer experience and the promise of phenomenal tasting food made with freshly-milled whole grains and pure and simple ingredients.
In part 2, you will hear a clip from our popular Great Quotes in Franchising.
We are meeting with the Devan Kline (Co-Founder/CEO)for Burn Boot Camp. Devan shared his personal story and how it ultimately led to the Burn Boot Camp franchise. Their expert trainers are not only well equipped with creative workouts, but ready to coach you through all of the ups and downs that come with life. During their Burn Boot Camp “Focus Meetings,” you’ll be able to get personal with your trainer and address the obstacles that have hindered your personal growth in the past. Become a better all around person by strengthening your mind before strengthening your body.
In part 2, we will hear a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Susan Boresow, President of TITLE Boxing Club. The mission at TITLE Boxing Club is to be the best hour of someone’s day. For just one hour, you can beat up a bag, relieve stress and feel truly alive. TITLE Boxing Club’s high-intensity interval training workout sculpts bodies and burns calories like nothing you’ve experienced before. Their members love having trainers lead them through explosive boxing rounds where they deliver jab, cross, hook and uppercut combinations, working their entire body on our 100-pound heavy bags. Their experienced trainers don’t intimidate, but inspire you to become the champion of your life.
In part 2, we play a clip from our popular "Great Quotes in Franchising Podcast".
You may have heard the great expression, "Failing to plan is planning to fail!" In order to receive the capital you need to fund your business’ growth, you must present an interested investor with a great pitch and a great plan. It must be an INVESTABLE business plan. It has to answer his or her risk concerns and show that you and your team will be able to properly grow the company from where it is today to where it needs to be in the next 3-10 years.
Creating a business plan that gets funded requires a professional who can help you with business strategy as well as the writing process. Listen to this interview with Business Plan expert Cheree Warrick. In part 2, we play a clip from our popular "Great Quotes in Franchising" podcast.
Over the years, we interviewed some great authors on the topic of franchising. Today we are meeting with Mitchell Levy. Mitchell Levy is the AHA Guy of AHAthat.com and CEO and Thought Leader Architect at THiNKaha.com. He and his team make it easy for corporations to easily create compelling content that help turn their experts into recognized thought leaders. Mitchell is Amazon bestselling author with fifty six business books, contributor at Entrepreneur Magazine, has provided strategic consulting to over one hundred companies. Mitchell has written social media enabled eBooks he offers for free. Mitchell discusses why more franchisors and franchisees should consider writing a book!
In part 2, we play a clip from our popular Great Quotes in Franchising podcast and explain why you can't paint the golden arches green.
We have a great show today. Today is Day 12 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the 12th day of Christmas we ask Santa for the 360Clean franchise opportunity. Listen to the interview to find out why! And that is coming right up on Franchise Interviews.
360clean, a rapidly growing specialized janitorial services firm. The combination of its proven operating system and innovative franchise model makes the highly affordable and high-return 360clean opportunity an ideal option for eager entrepreneurs with two options, a unit franchisee or an area developer.
We have a great show today. Today is Day 11 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the eleventh day of Christmas we ask Santa for the Primrose Schools franchise opportunity. Listen to the interview to find out why!
Primrose is a trusted, private preschool organization that provides premier educational child care experiences for children and families. The schools serve children ranging in age from six weeks to six years old, and have after-school programs for children up to twelve years old.
We have a great show today. Today is Day 10 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the tenth day of Christmas we ask Santa for a PRO Martial Arts franchise opportunity. Listen to the interview to find out why! And that is coming right up on Franchise Interviews.
PRO Martial Arts is about far more than kicking, punching and karate workouts. From kids to adults, from beginners to experts, from karate, to kickboxing and much more – every class at PRO Martial Arts includes a core focus on building confidence, staying safe, and developing character.
PRO Martial Arts offers a cohesive blend of the best elements of traditional Korean martial arts. Incorporating elements of Tang Soo Do, Tae Kwon Do and Hapkido, the system provides the opportunity to develop a potent blend of strength, flexibility, coordination, and balance, while learning effective and proven self-defense techniques in a fun and energizing environment.
We have a great show today. Today is Day 9 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the ninth day of Christmas we ask Santa for the Fun Bus franchise opportunity. Listen to the interview to find out why! And that is coming right up on Franchise Interviews.
The Fun Bus has brought to life the philosophy to enhance children's lives by using FUN as a tool to their learning while providing a structured environment to teach FITNESS to the young child. At the same time, Fun Bus focuses on providing a positive environment, building self-esteem, perfecting coordination and motor skills, physical fitness, and social interaction. (Not to mention lots of FUN!)
We have a great show today. Today is Day 8 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the eighth day of Christmas we ask Santa for the TWO MEN AND A TRUCK franchise opportunity. Listen to the interview to find out why!
TWO MEN AND A TRUCK® is the nation’s largest local moving company with more than 330 locations worldwide and 2,600 trucks on the road, moving people daily to their next steps in life. The company was built on strong Core Values that have created a local business feel fortified with a strong national, and now international, backbone.
The Franchise Opportunity
With more than 30 years of experience, five years of double-digit growth, and continuous year-over-year record growth, we continue leading the moving industry with innovative ideas and processes. Our vision is to provide business solutions and growth opportunities along with continuing to establish moving industry best practices for our franchise system and customers
We have a great show today. Today is Day 7 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the seventh day of Christmas we ask Santa for the Stone Coat franchise opportunity. Listen to the interview to find out why! And that is coming right up on Franchise Interviews.
Stone Coat’s mission is to be recognized by builders, remodelers, architects and homeowners as a primary building material of choice in the construction industry by providing a quality, value added, green alternative stone product.
Stone Coat Shared Values
Faith and Family
Integrity
Quality Work
Support Each Other
Choose to do the right thing because it is the right thing to do
Tell the truth
Learn through mistakes
We have a great show today. Today's podcast is Day 6 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the sixth day of Christmas we ask Santa for the Expedia CruiseShipCenters franchise opportunity. Listen to the interview to find out why!
Expedia, Inc., the one of the biggest online travel companies in the world, has partnered with Expedia CruiseShipCenters to provide travelers a one stop shop for cruises and vacations. Expedia CruiseShipCenters was founded in 1987 and offers the best value in the industry with thousands of Cruise Consultants in several hundred franchise locations throughout North America.
We have a great show today. Today is Day 5 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the fifth day of Christmas we ask Santa for the Aaron’s Sales and Lease franchise opportunity. Listen to the interview to find out why!
Aaron's is North America's leader in the sales and lease ownership of household necessities— brand name furniture, appliances, electronics and computers. Compare our business model and results to any other franchise system: Ranked #21 in Entrepreneur magazine's Franchise 500® out of thousands of franchise concepts. Ranked #3 by Forbes magazine among Top 20 "Franchise for the Buck."More than 2,000 showrooms across the U.S. and Canada.57 years of consistent, reliable financial results.A New York Stock Exchange traded company—AAN.A compelling Financial Disclosure Document and a solid Earnings Claim
We have a great show. Today is Day 4 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the fourth day of Christmas we ask Santa for the Two Maids and a Mop franchise opportunity. Listen to the interview to find out why!
TWO MAIDS & A MOP™ offers a unique selling proposition that has long been admired within the residential cleaning industry. People from almost every field within the consumer service industry have heard of our unique compensation plan. We’re proud to say that the Two Maids & A Mop brand is one of the few residential cleaning brands that can separate itself by something other than a cheap price.
In part 2, we add a stocking stuffer with the author of The E-Myth Revisited, Michael Gerber.
On today's podcast, we are meeting with the President of Pango Financial Candice Caruso. Whether you have an existing business or a new start-up, Pango Financials’ full suite of innovative funding solutions can help your business get the jump-start it needs. Pango Financial offers a variety of financing solutions that can be used individually or combined with another option to create the customized financing that fits your long and short-term goals. Pango Financial is the only provider that has leveraged technology and built a completely innovative online experience for their clients. This technology coupled with a client specialist offers thier clients exceptional service both during the set up and the maintenance phase. Candice also discusses the DreamSpark plan and some of the highlights that set it apart from others in this industry.
In part 2, we play a clip from our popular Great Quotes in Franchising Podcast.
We have a great show today. Today is Day 3 of our 12 days of franchising where each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the third day of Christmas we ask Santa for the Big Frog franchise opportunity. Listen to the interview to find out why!
T-Shirts! It's fun, creative, fulfilling and easy to operate. And everyone is a potential customer. People might say, "A T-Shirt Business?" But, we are a light manufacturing retail business based on new technology that can create custom designed t-shirts for anyone and everyone. Here at Big Frog we have discovered that becoming part of your community, having fun every day, and making customers happy creates a fulfilling & rewarding business opportunity.? Several years ago we received a batch of Franchise Interviews t-shirts with our logo from Big Frog and they were great!
We have a great show today. Today is Day 2 of our 12 days of franchising where Each day, from December 12 to December 24 we will ask Santa for a particular franchise. On the second day of Christmas we ask Santa for the Cousins franchise opportunity. Listen to the interview to find out why!
Many years ago I got to try their subs and they were amazing. Cousins story began in 1972 when two cousins, Bill Specht and Jim Sheppard, brought their favorite style of sub sandwich from the East Coast to their new hometown of Milwaukee. Setting out to craft the finest sandwiches possible with the belief that "there is no substitute for quality," they used bread baked daily, ingredients sliced deli-fresh and grilled subs made to order—a focus on quality we take pride in today.
Throughout our 44 years, Cousins has been driven by the notion to Believe in Better through the continual improvement in everything we do. That's why we work to exceed expectations through focused and deliberate actions. Cousins keep a steady pulse on industry and consumer trends with the end goal of providing our brand partners the best investment opportunity in the industry.
Each day, from December 12 to December 24 we will ask Santa for a particular franchise. Find out who made the list and listen to an interview with each franchise opportunity. On the first day of Christmas we ask for the Amramp franchise opportunity. Listen to the interview to find out why!
Founded in 1998 by Julian Gordon, Amramp has continued to grow as the leading provider of modular wheelchair ramps, stairlifts, vertical platform lifts and other accessibility solutions.
About the Amramp Team
The Amramp Team manufactures their modular wheelchair ramps in historic Boston, Massachusetts. Amramp started more than 40 years ago as a producer of architectural metal items used by contractors and architects. Amramp produced stairs, rails, fire doors and security products for doors and windows.
In 1998 Amramp patented a unique modular wheelchair ramp system that has become their signature product. Amramp has expanded their product line to include other products that make life accessible, such as stairlifts, vertical platform lifts, grab bars and railings, overhead patient lifts and more.
Today, Amramp has 45 locations and growing across the United States and Canada. Each of our locations has local inventory so Amramp can accommodate your accessibility needs quickly.
We are meeting with Larry Sutton of RNR Tire Express and Custom Wheels. Established in 1999, RNR (RENT-N-ROLL) has been a leading provider of custom wheels and tires with easy payment options. RNR has grown to over 60 locations with several stores scheduled to open across the US over the upcoming months.
In addition to the largest selection of brand name wheels and tires, RNR offers the best customer service and professional installation.
At RNR it has never been easier to get the wheels and/or tires you need. With thousands of wheels and tires to choose from, our experienced staff will help you select the right product for your ride.
RNR's Services
- Custom Wheel Sales & Service - Top Name Brand Tires - Professional Tire Installation - Advanced Rotate & Balance - Free Flat Repair - No Credit Hassles - Roadside Assistance Program - Guaranteed Lowest Prices.
In part 2, we are playing a clip for our popular Great Quotes in Franchising podcast.
Today, Franchise Interviews is celebrating our tenth-year anniversary and 500th show! Franchise Interviews started off as a newsletter in 2005. The following year (11/2006), Franchise Interviews turned into a weekly podcast on WorldTalkRadio.com and joined the BlogTalkRadio.com the following year.
Marty McDermott, the President of Franchise Interviews goes back to the very beginning with Elize Flenard. Elizie Flenard is an entrepreneur, musician and host of the popular business show/podcast Enterprise Now. Marty talks about the life changing events that ultimately led him to Franchise Interviews.
In part 2, Marty makes a surprise holiday announcement for listeners and in part 3 we finish with Marty’s interview on WVOX with the popular Dr. John Tantillo.
Our 500th show is dedicated to my dad, Martin J. McDermott, the kindest, smartest and best man I have ever known.
Lastly, I would like to thank Don Johnson, my friend and co-host who was there when this all began.
You will most likely find this concept fascinating. We are meeting with Joe Beaudry and Scott Swerland of Urban Float. Urban Float: a Seattle-based floatation therapy spa, has recently launched its franchise opportunity with plans to expand outside of its Washington hub. Urban Float is a hydro-therapy floating spa that features light and sound controlled pods containing 200 gallons of water with over 1,200 pounds of Epsom salt, creating a relaxing and reenergizing experience that renews the body, refreshes the mind, and revives the senses. Resting in this unique, controlled environment improves the overall functions of the brain and central nervous system, allowing floaters to enter a peaceful state of mind.
In part 2, you will hear a clip from our Great Quotes in Franchising podcast.
We are meeting with John Ferdiandi, founder of the Blast & Brew franchise opportunity. Blast & Brew offers guests a completely customizable experience from its quick-fired Neapolitan pizzas, split Focaccia (Fo ka chee a) sandwiches, the freshest salads and a wide variety of signature appetizers, to its self-pour craft beer offerings. Blast & Brew is a division of parent company Milano Restaurants International Corporation, a restaurant management company representing six brands, which is headquartered in Fresno, Calif. The brand began franchising in 2016 and is currently focusing on growth in the Southwest part of the U.S.
If anyone knows how to make a mark on the pizza industry, it’s John Ferdiandi. Ferdiandi and his family have been involved with pizza restaurants since 1955. Starting out as Me-N-Ed’s Pizza franchisees, John’s family eventually grew the business to include a portfolio of concepts, which is now Milano Restaurant International Corporation.
John and his brother took over their family’s Fresno-based Milano in 1994. Under their leadership, the company has grown to a multi-concept operator with five distinct restaurant brands and over 70 system-wide locations, with combined sales of over $70 million.
In part 2, we are playing a clip from our Great Quotes in Franchising Podcast.
We are meeting with the Brent Anderson, CEO of Polestar Pilates. Polestar® Pilates creates life-changing movement experiences by fusing Pilates, physical-therapy and mind-body energy systems, with facilities worldwide.
Polestar Pilates has developed a low-cost, high-return business model for entrepreneurs and aspiring studio owners to meet the demands created by increasing health awareness and interests.
Polestar® creates life-changing movement experiences by fusing Pilates, physical-therapy and mind-body energy systems, with facilities worldwide.
Did you know? The Pilates industry alone is expected to grow 15-18% every year.The success rate of a franchise on its 5th year is 97%. For a standalone business, the success rate is only 25%.Polestar is an International authority with educators across 50 countries and education facilities in over 28 countries. Polestar has developed a low-cost, high-return business model for entrepreneurs and aspiring studio owners to meet the demands created by increasing health awareness and interests.
In part 2, we will play a clip from our popular, Great Quotes in Franchising podcast.
Inspired by his passion for restoring classic cars, Robert Lowery started Colors On Parade to offer body shop-quality automotive repairs from a mobile unit. In 1999, he began franchising the concept. Colors On Parade franchisees offer mobile on-site automotive appearance services throughout the U.S. to car dealerships, fleet owners, rental car agencies, body shops, individual vehicle owners and retail customers. We are meeting with the President and CEO of Colors on Parade, Jeff Cox.
In part 2, you will hear a clip from our Great Quotes in Franchising podcast with Lawrence Doc Cohen.
Many years ago, we created short clips of our weekly radio show Franchise Interviews. We called the segment/podcast “Great Quotes in Franchising”. We had no idea the podcast would become just as popular as our weekly radio show. Today you are going to hear our most recent clip from Larry Sidoti, Chief Development Officer of Paris Baguette. Larry says before you buy a franchise, you really go to love me. Find out why by listening to the podcast. In parts 2 and 3, you will get advice from two legends in the world of franchising….Melanie Bergeron and George Naddaff.
In part 1, we are meeting with entrepreneur and the founder of the BBQ Cleaner Jeffrey Krentzman. Jeff discusses the following:
What are some of the pros and cons you encounter as your own boss?
What's the hardest part of starting your own business?
In your own business, what are some of things you feel you have done right that can be applied to someone else looking to start a business?
What advice would you give to someone whose looking at being their own boss? Where should they even start?
In part 2 you will hear our interview with entrepreneurial expert Dr. Scott Shane on his book, The Illusions of Entrepreneurship that challenges the myths we hold about entrepreneurs in America - who they are, what they do, and how they succeed. The book shows that the reality of entrepreneurship is decidedly different from the myths that have come to surround it.
In part 3, you will hear a clip from out Great Quotes in Franchising podcast with the great Warren Greshes.
We are meeting with Dr. Alejandro Badia, Co-founder and CEO or OrthoNow and Christine Dura, Chief Development Officer of OrthoNOW. OrthoNOW® is a network of specialized urgent care Centers focused on treating the full range of orthopedic and sports medicine injuries on a walk-in basis. These injuries include anything related to the foot, ankle, knee, hip, wrist, hand, elbow, shoulder and spine, in addition to pre-concussion testing. We treat aches, breaks, pains, and strains.
OrthoNOW® was founded by accomplished and world-renowned orthopedic surgeon, Dr. Alejandro Badia, in 2010. Prior to Dr. Badia opening the first OrthoNOW Urgent Care Center in Doral, Florida, he had taken advantage of one of the most common medical business opportunities: a general practice urgent care. His urgent care franchise focused on general internal medicine, but he wanted to specialize in orthopedic care. He continually saw a need for an orthopedic urgent care center when his patients with orthopedic needs would come see him long after they sustained their initial injury. Dr. Badia knew he had to do something to cut down on the time it takes for orthopedic injuries to be addressed, so he closed down his general urgent care franchise and opened the first OrthoNOW Center in 2010.
We are meeting with Sam Freeman, VP of Franchise Development at CARSTAR. CARSTAR Auto Body Repair Experts delivers the highest quality body repair to drivers throughout North America, with more than 450 stores located throughout the United States and Canada.
Headquartered in Overland Park, KS, CARSTAR was founded in 1989 and has repaired more than three million vehicles since opening its doors. CARSTAR and its franchise network employs some 4,000 automotive professionals throughout the United States and Canada.
When you choose CARSTAR for your vehicle repair, you’re choosing North America’s largest network of body shop owners. That means you get the national training, quality standards and resources of the network, along with the personal service and community involvement of our local owners.
What advice would we give to aspiring frantrepreneurs looking to buy a franchise? You will hear a clip from our popular Great Quotes in Franchising podcast.
We are meeting with founder of the In & Out Smart Repair franchise opportunity, John Mike Heroman. Founded in 2012 in Lafayette, Louisiana, In & Out Smart Repair is a one-stop shop for all smart device needs that offers fast, same day service. The company goes beyond repair and offers personalized solutions depending on an individual’s needs and lifestyle, and all repairs are backed by a lifetime warranty. In & Out Smart Repair also offers a membership program to make repairs affordable to everyone.
In & Out Smart Repair is a forward-thinking smart device repair startup on a mission to become the consumer electronics repair industry leader. The company is tapping into consumers’ dependency on technology and is seeing incredible demand for its services as a result. Just two years after launching its franchise program, In & Out Smart Repair has already signed 100 franchisees.
Previously, John Mike was a phone salesman who sold iPhone 3Gs to customers, but was unable to repair them when they’d return with broken screens. This experience opened Heroman’s eyes to the hole in the consumer electronics industry for a dedicated smart device repair business, which he intends to fill with the In & Out Smart Repair brand.
John Mike will discuss: His idea behind the In & Out Smart Repair franchise and why it fills a gap in the consumer electronics repair industry How he attracted 100 franchisees in the first two years of franchising the company Why In & Out Smart Repair is leading the charge in the consumer electronics repair industry and what makes its services unique. In part 2, we hear a clip from our Great Quotes in Franchising podcast.
We are meeting with Lara Olson, founder of Kidcreate Studio. Kidcreate Studio offers children’s art classes, camps and art-themed birthday parties which are made available for children ages 18 months through 12 years. Founder, Lara Olson, started Kidcreate Studio after being frustrated by the limited art exposure her children were receiving at school. She wanted to create an art studio designed just for kids that would combine quality art education with a kid-friendly environment. As the leader in the underserved child art education industry, Kidcreate Studio offers attractive opportunities for business minded individuals looking to earn a successful living in an industry with strong consumer demand.
In part 2, we meet with franchise consultant Karol Mercurio to discuss the green arches.
We are meeting with Speaker, Writer and Educator Christy Wilson Delk. After 17 years in corporate sales and distribution, Christy Wilson Delk decided to risk it all. In 1996, she sold her house and cashed out her 401K plan for the down payment on the $1.7 millions dollar SBA loan needed to buy and build a Kids R Kids Academy franchise in Orlando, Florida.
Over the next 15 years, she expanded twice and grew her business into one of the largest franchises in her industry before exiting successfully in 2012.
Now, an Adjunct Professor of Entrepreneurship at Rollins College and contributing writer, Christy has turned her focus to helping others realize greater professional rewards through growing a successful business.
In part 2 we play a clip from our Great Quotes in Franchising podcast with Lawrence Doc Cohen.
We have a great show today. We are meeting with Angela Olea, the founder and CEO of Assisted Living Locators. Assisted Living Locators is a FREE SERVICE for seniors and their families. Their experienced, compassionate team of experts help you explore and understand elder care options, information, and resources...and use them to make life better for you and your loved one.
Angela's commitment to nursing began in 1989 in a Sub-Acute Nursing Facility and Alzheimer's Unit. Her compassion for seniors led her to a career of working in a variety of areas including Cardiovascular, Pain Management, Out-Patient Surgery, Hospice and Acute Care. Her experience provides a solid knowledge base for assessing individual needs and coordinating the most appropriate care. Angela's advanced training prepared her for interacting with seniors and their families as an expert Senior Advisor.
Angela is proud of her team which consists of Nurses with 20+ years of experience, Former Assisted Living Administrator, Social Worker, and a Geriatric Nurse Practitioner. In part two, we hear a clip from our Great Quotes in Franchising podcast.
We have a great show today. We are meeting with Andrew Pudalov, Founder and CEO of Rush Bowls.
Rush Bowls was launched in 2004, when founder, Andrew Pudalov, decided to leave the hustle and bustle of New York’s financial scene to pursue his dream of creating a healthy, fast-dining restaurant that fueled people’s lives with honest ingredients and delicious recipes. As a result, Rush Bowls was born in Boulder, Colorado, offering meals crafted from the finest fruit, topped with granola & honey, and blended with protein, vitamins and other nutritious ingredients that taste delicious while promoting a healthy lifestyle.
Over the past decade, Rush Bowls has cultivated a loyal following and developed a successful business model by perfecting menu items, processes, vendor relationships and marketing practices. During that time, Andrew had received hundreds of inquiries about franchise opportunities, but he chose to stay focused on fine-tuning the Rush Bowls’ concept… until now.
In part two we will play a clip from our Great Quotes in Franchising podcast.
We are meeting with Bin There Dump That, a North American dumpster rental franchise. The concept was born in suburban Toronto when Mark Crossett, a working general contractor, was seeking a better way to get rid of construction waste from kitchen and bath renovations. He got a truck with a hook/lift assembly attached to the back and had a steel-fabricating company build him four dumpster bins that were smaller than those typically used in driveways at that time. He christened the fledgling disposal business as Bin There Dump That and instantly began getting attention from people pulling alongside his trucks in traffic, as well as chuckles from the audience when he was introduced at Chamber of Commerce meetings or other business-centric functions.
GROWTH: Bin There Dump That has officially reached the 100th franchise mark. Reaching the 100-unit mark is an achievement that many of today’s franchises don’t achieve. In fact, less than 20% of all franchised companies reach the 100 franchise mark. In the past ten years alone, fewer than 90 franchises have exceeded 100 units – 75% of them fail between 50-100 units (Frandata). The company has implemented several new initiatives to ensure long-term development for its franchise network, including updating its playbook for best executing the business model as well as new digital marketing strategies for all budgets and operation sizes.
Founder/Owner Mark Crossett and COO John Ferracuti share more about the company’s founding, decision to franchise, any challenges or unique stories since it began franchising, celebration of its 100th franchise unit, growth strategies and expansion.
In part 2, we hear a clip from our Great Quotes in Franchising podcast.
Hollywood And Franchising
Over the years, there have been some interesting franchises based on television shows and movies. Today we are going to hear from three that made the list. The movies and shows include Forrest Gump (Bubba Gump Shrimp), Coyote Ugly and Sunset Tan. In our final segment, we hear a new clip from our Great Quotes in Franchising podcast called Meet The Parents. Listen to the full packed show on Hollywood and Franchising!
We have a great show today. We are meeting with multi-unit franchisees and husband and wife team Mike and Shannon Kemp. Mike and Shannon speak about what it takes to be multi-unit franchisees, how/when they knew they were ready to expand beyond one brand/unit and their entrepreneurial advice on growing and investing in a franchise system for more than 20 years. Here's quick background on them:
In 1994, Mike was working part-time as an employee for Play It Again Sports the store buys and sells quality, gently-used sports equipment and gear (the franchise currently has more than 300 franchised stores in the U.S. and Canada). After Mike was brought on as regional general manager for the owner and helped him open six additional Play It Again Sports across North Carolina, he decided to go into business for himself. In 2003, Mike opened his own Play It Again Sports in Winston-Salem, and later went on to open up a second location in Greensboro.
That's when Shannon Kemp's wheels started turning. She saw her husband's success and saw the other sister brand stores, Plato's Closet and Once Upon A Child, expanding in the community as well. Plato's Closet is the same frugal recycling concept as Play It Again Sports but centers around clothing, shoes and accessories and is catered toward teens while Once Upon A Child caters to the kid demographic. Shannon wanted to bring something for women in the community and decided to bring the missing sister brand Style Encore to Winston-Salem in 2014. Most recently, she will be celebrating the grand opening of a second Style Encore in Greensboro.
In part 2, we meet with a legend in franchising, Lawrence Doc Cohen. Doc Cohen discusses why he choose franchising as opposed to starting his own concept.
There are two key elements you receive when buying a franchise: They include a system and a brand. Prospective franchisees can do very well in franchising is they understand this notion.
In Part I, we meet with the legendary Dr. John Tantillo. Dr. Tantillo has a unique method of making his listeners laugh and learn at the same time. John is an award winning marketing professional, lecturer and teacher. Dr. John Tantillo. Dr. Tantillo (aka The Marketing Doctor) is a trained applied research psychologist who is internationally known for his expertise at diagnosing the factors that impact target markets.
In parts 2 and 3, we continue the interview with Dr. Tantillo as the interviewer and Dr. Marty McDermott as the interviewee. We talk about branding, franchising, pasta, marketing, family and entrepreneurship!
In part 4, we hear a clip from our Great Quotes in Franchising Podcast. Don’t miss this full 90 minute podcast!
We are meeting with Paul Maskill, Development Director for TGA Premier Golf & Tennis. The mission of TGA is to introduce youth of all backgrounds to the fun, positive, character-building aspects of golf and tennis through programs that build life values, instill confidence through achievement, and offer a fun and educational experience.
TGA believes that sports change lives. A TGA franchise gives entrepreneurial-minded individuals like you a chance to make a positive impact on children’s lives through sports while owning a business you can be proud of. Their golf and tennis enrichment programs bring the sports and their magnitude of benefits to schools and community centers where students develop fundamentals and learn important life lessons. TGA then guides customers through a “Player Pathway” of camps, leagues and other events at local golf courses and tennis facilities creating a customer life cycle longer than most competitors.
In Part 2, we hear a clip from out Great Quotes in Franchising podcast.
Today we are meeting with Mike Reynolds, Chief Development Officer, Mrs. Winner’s Chicken & Biscuits. Mrs. Winner’s Chicken and Biscuits is a chain of quick-service restaurants that cook only the best southern food in the southeast. Their family dinner includes such southern staples as fried chicken, sweet tea, traditional southern sides and the most delicious of biscuits fresh from the oven. In 2012, a new chapter opened when a fresh group of owners came to Mrs. Winner’s. Their family has gained new life and we want you to come along for the ride. Together we’ll grow the family once again, and bring the joy of delicious chicken and biscuits to our friends all across the southeast.
Some of the questions we ask include the following: Tell us about the history of Mrs. Winner’s and where the franchise is today. How does Mrs. Winner’s differ from other fried chicken concepts?
Can you describe the franchise system?
What types of characteristics do you look for in a franchisee?
What is the training like for new franchisees?
What is a typical day like for franchisees? What advice would you give to aspiring entrepreneurs looking to buy a franchise?
What are your immediate growth and development plans?
In part 2, we will hear a clip from Marty McDermott's interview on Stop Riding The Pine.
If you are a fan of Shark Tank, you are probably familiar with Sub Zero Ice Cream. We are meeting with Jerry Hancock, the founder of Sub Zero Ice Cream. Sub Zero Ice Cream uses negative 321-degree liquid nitrogen to freeze and hand mix each customized order with a unique patented process. Besides its unique and highly visual freezing method, Sub Zero Ice Cream caters to a variety of dietary needs. The brand offers six bases including a classic premium custard, low-fat custard and yogurt, as well as lactose free, vegan and sugar free options. After selecting a base, guests can customize with their own mix-ins, creating limitless options when building custom ice cream creations. We also talk with Jerry about the Shark Tank experience. In part 2, we hear a clip from our Great Quotes in Franchising podcast.
We are meeting with Scott Mortier, President of The Franchise Whales and EVP of Business Development at Froots. With a combined 35-plus years’ experience in franchising, David Lopez and Scott Mortier have launched a franchise incubator to help new, emerging and existing franchises strengthen various areas of their businesses. Called The Franchise Whales, the franchise incubator supports independent businesses interested in developing a franchise model, emerging franchisors who want to propel their business forward and established franchisors looking to strengthen their existing systems.
We will also discuss how Froots and Gyroville partnered to blend their expertise. Froots is a healthy alternative to traditional fast food fare, providing a variety of great tasting options including all-natural smoothies, energy shakes, fresh-squeezed juices, sandwiches, wraps, paninis, salads, soups and more. Gyroville was created in 2010 to bring Mediterranean cuisine to the fast-casual market. Gyroville starts by using only the freshest ingredients and prepares them using recipes that combine old-school, Greek traditions with a modern day twist. The concept allows customers to follow their choice of protein from the grill or vertical spit through an assembly line process, where they choose from fresh ingredients and homemade sauces.
In part 2, we play a clip from our Great Quotes in Franchising podcast. This week, the great Michael Gerber celebrated his 80th birthday. We play a clip of our interview with Michael.
We are meeting with Greg Helwig, the President of Kiddie Academy, an industry leader in educational childcare. Since 1981, Kiddie Academy® has provided a better way to care for and educate children and create stronger communities. It's something they are passionate about and they have been an education-based childcare leader for more than 30 years.
People and Culture
Parents wouldn't trust just anyone to care for their children. This is why Kiddie Academy takes extra special care in ensuring that only the most qualified and caring people are taking care of your child. Equally important, we strive to create an environment of growth and learning for our people as well.
Greg joined Kiddie Academy in 2008 and provides overall strategic leadership for the entire company. Greg has over 25 years of executive-level franchise industry experience, including work in optical manufacturing and dispensing, vitamin and nutritional supplement retailing, and the after-school tutoring industries. He received a BA degree from Kean University and attended Fairleigh Dickenson University’s Graduate School of Business.”
In part 2, we discuss tips on attending a franchise show. This week is the big franchise expo in New York city. See you at the event!
We have a great show today. We are meeting with Navigator Coach Rick Ibarra-Rivera. Rick’s professional Coaching career began a decade ago in 2005. Rick's passion is helping others achieve their dreams and making a difference in their lives. Rick’s Personal Development journey started many years ago with Landmark Education. It was there where he took several courses over the years and began Coaching. Rick has BA from Santa Clara University and attended Graduate school at A.C.T. (American Conservatory Theater). He currently lives in Spokane, WA with his wife and two children. Here are some of the questions we will ask Rick on the show.
How did you become a coach?
What is the difference between a “Life” coach and a “mentor” or business coach?
What do you like most about being a coach?
How does the Navigator provide insights into how to coach a person?
Does your coaching interfere with a franchise company’s operations team? If not, why?
What does a franchisee have to commit to in order for life coaching to work for them?
What advice would you give to our listeners in their quest to buy a franchise?
In part 2, we hear a clip from our Great Quotes in Franchising podcast with Craig Slavin, founder of Navigator.
For more information, go to the following websites.
www.navigatorsystem.org and www.franchisenavigator.com
We are meeting with Jeff Garrett, founder of Lumberjacks. In 2004, in one of those “wake up in the middle of the night” moments, Jeff Garrett thought of Lumberjacks and the timber industry theme. He immediately got to work on converting a generic diner to incorporate this theme and fittingly renamed the place … Lumberjacks. The brand has since grown to nine corporate and franchise restaurants throughout Northern California and Las Vegas, with 25-50 more predominantly franchise locations set to open in the next few years. Guests line up in droves for the experience and a taste of home-style cooking “Where the big boys eat.”
ABOUT LUMBERJACKS: Garrett’s initial thought behind the theme was that everyone loves lumberjacks and wants to be like them because they work hard, eat a lot, and work well together. Restaurants have a 12-foot lumberjack statue in front, lumberjack competitions playing on TV screens, juniper wood covering the interior of the restaurant, axes as the door handles and other “woodsy” features.
In part 2, we hear a clip for our Great Quotes in Franchising podcast.
When Michael and Babz Barnett saw a tweet from ABC scouting contestants for new TV show, Shark Tank, six years ago, they had no idea what they’d be walking into. In fact, they saw the premier episode in their hotel room the night before their own taping. But despite the lack of familiarity with the sharks entrepreneurs have today, they presented their concept, Romp n’ Roll – a modernized kids gym perfecting the intersection of entertainment and education for kids ages 3 months to 5 years, and were offered a deal.
Which they declined.
With just a handful of open units in the U.S. at the time, the company switched gears and redirected its focus to China, spending the last five years growing its presence there to an astounding 85 locations. Now, they are once again returning their focus to the states and picking up where they left off on that stage six years ago building on its incredible success – System wide sales in 2015 surpassed $2M in the U.S. and reached $30M worldwide.
In part 2, we hear a clip from our Great Quotes in Franchising podcast.
We are meeting with the cofounder of #getfried Chris Covelli of #getfried French Fry Cafe a new franchise model that is betting on a relatively untapped market in the U.S.: topped French fries.
At #getfried, guests can customize their own unique fry dish by choosing between five styles of fries and more than 20 sauces, seasonings and toppings - turning what was once a favorite side dish, into an indulgent meal. The franchise is co-founded by lifelong friends Chris Covelli (29) and Garrett Green (30), who hope to reach fellow Millennials through the use of the hashtag, which they have trademarked rights to use in conjunction of a restaurant name.
In part 2, we will hear a clip from our Great Quotes in Franchising podcast.
18/8 Fine Men’s Salons are hair care and grooming centers for men, a reinvention of the barber shop, providing hair and grooming services for men in a relaxing, comfortable atmosphere geared toward the specific needs of men. 18/8 stylists provide advice and service in a wide variety of treatments, including haircuts, hair coloring, MANicures, face treatments, scalp treatments and massage, all in semi-private stations. 18/8 stylists are experts in their fields of men’s care and grooming.
We are meeting with Scott Griffith, the founder and owner of 18|8 Fine Men’s Salon, Scott has grown the brand to more than 750 salons. It has a system-wide revenue of more than $25 million. Men who enter 18/8 are treated special. They are greeting the moment they come through the door by a salon coordinator who offers them a drink. They are then guided to a stylist’s booth or to private or semi-private rooms, depending on services requested. The 18/8 business model is a rarity in men’s grooming, a shop that treats men specially and values their specific needs. The company seeks franchisees to become part of the national brand of fine mens’ salons; business entrepreneurs who want to bring out the best in men. The 18/8 business model is a cut far above other men’s grooming shops, catering to the discerning, successful man who wants to look and feel his best in order to perform his best. 18/8 Fine Men’s Salons open stores in districts and locations that assure a high-class clientele and experienced, knowledgeable stylists.
18/8 Fine Men’s Salons was founded by Ron Love, who serves as company president, and W. Scott Griffiths, CEO. Love began his hairstyling career in London’s Mayfair district at age 15, and had many years of hairstyling experience before building and expanding 18/8. Griffiths has a long career of building companies and successful brands, such as 18/8.
We have a great show today. We are meeting with David Wild, Director of franchising for Sloan’s Ice Cream. A true icon of South Florida, Sloan’s is renowned for its award winning luxury ice cream flavors, candies and world-class bakery items. The brand’s signature pink walls and ceilings, along with the plush toy collection lining its walls add to Sloan’s fun, funky experience. In 1999, Sloan Kamenstein, a classically trained chef and ice cream connoisseur, created Sloan’s Ice Cream along West Palm Beach, Florida’s famed Clematis Street.
In part 2, we will hear a clip from our Great Quotes in Franchising Podcast.
We are meeting with Matt Miller of School Spirit Vending. School Spirit Vending (SSV) is focused on providing hassle-free, year-round fundraising opportunities for as many schools across the country as possible. It’s their goal to help save kids from the door-to-door sales associated with traditional school fundraisers. SSV’s program requires no volunteers, relieving the fundraising burden off of their schools, so they can focus on what they do best – educating their kids!
Founded in 2007, SSV has created a unique community support system across the country for operators and their families. Their focus on creating multigenerational businesses helps develop entrepreneurs in all age groups throughout the SSV team.
We have a great show today. We are meeting with Sam Hance, President of Stone Coat. This Dallas-based company is the leading innovator of a unique process creating true stone wall finishes. The company exclusive "Blown Stone" system allows you to literally resurface almost any vertical surface with a real stone finish, meaning homeowners save time and money rather than placing traditional stone in their homes.
Originally developed in Europe to restore old historic buildings, Stone Coat is a proprietary blend of Limestone and other natural stone materials and minerals specifically designed to be blown onto almost any vertical surface. Once applied, it is able to be carved, shaped, and colored in a variety of ways, including Austin chalk, river rock, cast stone, and many more. Each finish is a custom inspiration of the artisan at work. Recreating the look of Flagstone, Limestone, Brick or Slate is all possible.
Founded in 2010 and franchising since 2015 and with more than 20 dealers and distributors already operating across the country -Stone Coat is looking to expand its national footprint with as many as 25-30 franchise units in 2016 and 150 in the next several years.
In part 2, we will play a clip from our Great Quotes in Franchising Podcast.
We are meeting with Laura Coe, co-founder of Snapology. Snapology offers a wide array of interactive, play-based activities for children ages 1-14 – including enrichment classes, birthday parties, workshops, camps, scouting events and field trips – mainly using building materials such as LEGO® bricks and other similar building tools and technology. The programs can be customized based on the number of children, age of children and time allotment, and can be broken down into individual classes, such as superhero or Minecraft themed events, competition robotics teams, science classes, team building events and motor skill development courses that are perfect for pre-school children.
Additionally, the curriculum is designed to benefit gifted and traditional students, as well as children with special needs, including those with sensory processing and autism spectrum disorders. Founded in 2010 and franchising since 2015, Snapology's mission is to provide children with an opportunity to engage in playful learning activities that stimulate creativity and an interest in learning.
We have a great show today. April is Autism Awareness Month and Snip-its salon, a child-focused hair salon and franchise has partnered with Autism Speaks to develop a special haircutting training guide for stylists and parents to better the experience for the child. We are meeting with Snip-its Director of Artistic Education, Marsha Cole. In part 2, we hear out interview with Kim Ellis, the VP of Franchise Development for Snip-its and part 3 includes a clip from our Great Quotes in Franchising Podcast.
We are meeting with Larry Sidoti, Chief Development Officer of Paris Baguette. Paris Baguette, a fast-casual premier baking concept so popular in parts of South Korea, China, Singapore and Vietnam that you can’t go more than a few blocks without seeing one of their 3,700 locations.
While seeing roaring international success, Paris Baguette is now setting out to shake up the All-American bakery-café market in the United States. The company first debuted in the states in 2005, and just began franchising in 2015. With a current presence of 43 corporate locations and two franchise locations from the West Coast to the East Coast, the company is projected to open more than 350 locations by 2020.
Despite its name and Eiffel Tower logo, Paris Baguette’s deep Korean roots date back 70 years before the brand was first introduced to the United States with the opening of its Los Angeles location in 2005, and just began franchising in August, 2015. The company is sure to shake up the historically All-American bakery-café marketplace competition with its support-oriented business model, a worldlier menu selection with international flare and elevated ambiance.
COMPANY INFO:
· 90% of locations in Asia are franchise owned; U.S. franchise opportunity launched in Aug. 2015
· Average unit volume: nearly $2.5M
In part 2, we will hear a clip from our Great Quotes in Franchising podcast.
Nearly one in five Americans experience mental health and relationship issues every year, yet available treatment options have been slow to adapt or encourage collaborative and client-centered care. Recognizing this void over the past decade, The Lifeologie Institute has been breathing new life into the psychotherapy field and is charging onto the national stage with franchise expansion.
Transforming the perception that therapists are solitary and relegated to selling their time, The Lifeologie Institute is the only counseling franchise that offers a collaborative and creative approach to client care along with a proven business model, allowing therapists to become business-owners with equity in their own careers. Having already impacted tens of thousands of families in its four offices throughout the Dallas-Fort Worth market, the company is ready to empower other clinicians to help hundreds of thousands more by growing through franchising.
We are meeting with Melanie Wells, founder and Clinical Director at the Lifeologie Institute and Deanne Moore, Counselor and Lifeologie franchising co-founder.
In part 2, you will hear a clip from our popular Great Quotes in Franchising Podcast.
We have a great show today. We are meeting with Jason Leverant, President and COO of the Atwork Group franchise opportunity. AtWork is considered one of the best staffing agencies for franchises nationwide. The goal at AtWork is to provide an unparalleled amount of quality training and proficiency to allow the franchisee (you) to make ownership decisions without being confined to an office. Atwork Group has more than 90 United States locations and 25,000 temporary employees. They have a deep commitment to providing greater operational support to franchise owners with client services and staffing solutions. We discuss the temporary services agency as well as the training for new franchisees.
In part 2, we feature a quote from our Great Quotes in Franchising Podcast.
Just about every man, women and child in America can recall the sight and sounds of an ice cream truck at a park or event on a warm sunny day. The familiar jingle sent children grabbing for spare change and running outside to acquire their favorite frozen treat. On a warm summer day, nothing back then was better than the ice cream truck and the trusted man who drove it. Parents could trust the integrity of this mobile business and the ice cream man was a welcomed member of the community.
Now picture the last few ice cream trucks you’ve seen. How likely would you be to let your kids run out to them? Or feel safe with them around the driver?
A return to our cherished memories was the inspiration for Tikiz Shaved Ice and Ice Cream. The “Tikiz” product line combines two of the most popular mainstream frozen treat products that everyone loves – Ice Cream and refreshing Hawaiian Shaved Ice. Delivered by a trustworthy operator who arrives in “Coolest Truck On Earth”.
We are meeting with Brian Tollefson, CEO and founder of Tikiz Shaved Ice & Ice Cream. Tikiz Shaved Ice & Ice Cream is a fast-growing mobile franchise—specializing in Hawaiian shaved ice and ice cream.
In part 2 of today's show we talk about the three legged stool of franchising.
We have a great show today. We are meeting with Charles Bonfiglio, the CEO of Tint World. Since 1982 Tint World® has provided high-quality window tinting and vehicle accessories to people who love their cars. With a wide selection of automotive products and services, clean, attractive facilities, and superior customer service, Tint World®- has become America’s favorite place for auto styling and accessories.
Today, anyone can be the proud owner of a Tint World® Auto Styling Center. In 2007, Tint World® was franchised, and quickly became the nation’s largest and fastest-growing window tinting and auto styling business opportunity. If you’re interested in running your own business and being your own boss, you too can enjoy the excitement and profitability of running your own Tint World® auto styling business – all for a surprisingly low initial investment.
No automotive experience is required to take advantage of this exciting opportunity, so anyone can find a profitable, successful business with a Tint World® franchise. Read on to learn more about what makes Tint World® such a great franchise, and why this opportunity could be the right business for you.
In part 2, we meet with Kevin Hein to discuss the hallmark of franchising from our Great Quotes in Franchising podcast.
In franchising, consistency is king. Every location offers the same layout, décor, menu and specials. While that may suit other brands, Bar Louie is taking a different approach that’s not only appreciated by guests – but intriguing multi-unit franchisees to invest.
Bar Louie presents a collection of 107 local social, casual gathering spots – neighborhood bars and eateries that feature hand-crafted cocktails, spirits and delectable food in an inviting, urban atmosphere. Each Bar Louie has a modern, relaxed vibe that expresses the brand’s identity, but no two locations are alike. Some are a cozy 4,000 square feet, while another boasts a roomy 11,000 square feet, with many other locations somewhere between. Layouts vary, as do local food and drink specials.
“Each individual Bar Louie contains its own set of diverse characteristics, yet we offer operational systems and a roadmap to set up franchisees for success,” said Bar Louie CEO John Neitzel. “Our franchisees experience the best of both worlds – they benefit from proven operating systems and home office support, but also have the flexibility to cater to the local neighborhood flavor.”
In part 2 we are meeting with Chris Simnick, the founder of FranchiseTeacher.com. Chris gives his advice to aspiring entrepreneurs looking to buy a franchise.
There are two key elements you receive when buying a franchise: They include a system and a brand. Today we have the honor of speaking with award winning marketing professional, lecturer and teacher, Dr. John Tantillo. Dr. Tantillo (aka The Marketing Doctor) is a trained applied research psychologist who is internationally known for his expertise at diagnosing the factors that impact target markets. The Marketing Dr. wants to share his knowledge with individuals and businesses so they will benefit from his modern marketing principles.
Dr. Tantillo is the Branding Editor for Fridge Magazine. Fridge Magazine, the business magazine all about practical guides and strategies for small business owners and entrepreneurs.
Dr. Tantillo is also the author of the popular book, “People Buy Brands Not Companies,” and Udemy on-line Course: “Go Brand Yourself with Dr. John Tantillo: The secrets of branding for personal and professional success!” He is also the former radio talk show host, BrandTalk, contributor to the Fox News Opinion Page, a go-to expert for BBC on a range of marketing issues and frequently appears in the national media, which includes Cavuto, Fox & Friends, MSNBC’s Weekends with Alex Witt, ABC News Live and Fox News Live. He is widely known as “The Marketing Doctor for his outspoken adherence to the marketing concept, which has been defined as the essential role of marketing as a vehicle to identifying and satisfying consumer needs. He has been particularly outspoken about what he perceives as the money wasted on Super Bowl advertising.
SPENGA is an unrivaled fitness experience. Unlike any studio of its kind, SPENGA combines three essential elements of fitness to create what’s simply known as the best workout ever. This unique concept delivers cardiovascular, strength and flexibility training in every session. Through a combination of spin, strength and yoga each workout is designed to improve endurance, strength and flexibility. We are meeting with Scott Nichols, Senior Vice President, Franchise Development at SPENGA and Heather Ruff, Co-founder & Vice President of Operations. In part 2 we meet with Tony Lutfi,the Chief Executive Officer of the Marlu Investment Group. The Marlu Investment Group are franchise owners to systems like Little Caesars, Sizzler,Jack in the Box, and Arby's. Tony talks about his experience as a franchise owner.
We are meeting with The Casual Pint – a Tennessee-based craft beer market which started franchising its “coffee shop of beers” concept in January 2014. The story of The Casual Pint begins with Jon Robinette in 1976. That was the year Jon took up the grocery business, landing a job with Harris Teeter Neighborhood Food & Pharmacy in Mountain City, Tennessee. The first store located at Interstate 40 and Papermill Drive opened in 2011. In 2013, The Casual Pint began franchising with the first six franchise locations opening in 2014. Dedicated to sharing the craft beer experience in neighborhoods one pint, one growler and one person at a time, The Casual Pint offers a wide selection of brews from around the globe. Now the fastest-growing franchise in the craft beer industry, the Casual Pint’s business model is available for entrepreneurs nationwide. We are meeting with Nathan Robinette. In part 2, we are meeting with franchise expert Karol Mercurio and her advice to aspiring franchisees.