Behind The Smiles: With Dr. Gina Dorfman: Recent Episodes
Dr. Gina Dorfman
Join Dr. Gina Dorfman as she interviews some of the greatest minds in dentistry. From background stories to practice management and clinical topics, you'll listen to valuable insights from the people who are doing extraordinary things in dentistry. This podcast is brought to you by YAPI, a paperless dental software company. Learn more at yapiapp.com.
Making the leap from associate dentist to startup owner is a scary prospect, and many of us focus on the wrong things when embarking on this adventure. Addressing these obstacles today is author, startup consultant, and founder of Ideal Practices, Jayme Amos.
Join us to hear what building your ideal startup entails and the steps that you can take. We discuss actionable advice both for those looking to startup and established practice owners. We discover some of the challenges that Gina faced in her startup, and why she succeeded where others did not. Tune in to find out why asking "What" is more important than asking "How" when refining your vision, and the three irreversible decisions that can derail your startup before you've even begun. We hear some wonderful anecdotes of how startups change lives, and examples of people that have made an impact on Jayme after joining his network.
Jayme talks us through the major problems with the advice given on online forums ("If you build it, they will come"), and how adding a personal touch to your startup can make all the difference to your patient database. Press "Play" to find out what the three P’s of planning stand for, as well as where you can find some great resources to launch your startup, and so much more!
Continued education, or CE, is an important part of any healthcare and dentistry professional's career. After experiencing firsthand, some of the issues with the requirements and systems associated with CE as a dental hygienist, our guest Sarah Thiel, decided she would set about making these processes much easier for people in the industry! This was the backdrop for the founding of her company, CE Zoom, and in today's episode, we get to hear all about the biggest stepping stones in this journey.
We also talk about work-life balance, Sarah's commitment to parenthood, and how she has navigated life as a female CEO. So to hear it all, join us today!
As a dentist, you’d imagine that the only thing you’d have to be good at is solving problems in people’s mouths, but in reality, if you’re going to run a successful practice, there’s a lot more to it than that. Marketing is one of those vital elements with the ability to make or break your business. In this episode, I’m joined by the master of ground marketing, Michael Arias aka The Dental Marketer, who is here to share the wealth of knowledge that he has accumulated after many years of developing his niche.
As you will hear today, ground marketing is built around the concepts of reciprocity and relationship building. It has a much higher success rate than guerrilla marketing, costs much less than paid marketing, and can be used across all markets, from car dealerships to retirement villages. Tune in today for a valuable lesson on how to turn your humble practice into a thriving business!
It’s a shocking truth that so many dentists can’t afford to retire at 62 and maintain their lifestyle. But this does not have to be the case! Today we are joined by David Phelps, a Dentist and Real Estate Investor who has figured out how to own his freedom and even wrote a book about it! In this episode, David opens up about the struggles his family faced that motivated him to sell his dental practice and build a passive income. We discuss some of the reasons why so many dentists struggle to retire and how we can go about avoiding this pitfall. We talk about the mistakes dentists commonly make from abdicating the management of their investments and investing in speculative things that aren’t sustainable.
David explains how he came to write the book Own Your Freedom with Dan Kennedy and some of the principles covered in it. Tuning in you’ll hear how to determine what your ‘freedom number’ is, how to achieve it by owning assets, not financial products, and the importance of not just investing in assets but also investing in relationships. To hear David’s valuable advice to investors and business owners in light of the volatile times that we’re living in and to discover how you too can own your freedom, tune in today!
These days, if you want to have a successful marketing strategy, you need to have an online presence. Since most dentists don’t have the time or inclination to curate their online presence, they would likely want to outsource their marketing to an agency or independent company. Unfortunately, most agencies don’t specialize in dentistry, resulting in generic content being used that doesn’t reflect the true character of your practice. Here to help us navigate the quickly evolving online landscape for dentists is Rita Zamora, founder and owner of the social media marketing service providers: Connect90 and Rita Zamora Connections.
In our conversation with Rita, we discuss the current social media landscape for dentists, the biggest mistakes practices are making online, and how her company Connect90 supports dental practices with their social media strategy. Tuning in you’ll hear Rita unpack the importance of aligning your values with your online presence and why consistency and being intentional is key. You won’t want to miss this information-packed episode, breaking down all the details of what a practice needs to be successful online!
Dentists often have a hard time wrapping their heads around marketing. We frequently spend money trying to promote ourselves through various channels and end up seeing very little in returns. Today we are joined by Laura Maly and Michael Anderson who are the co-founders of Wonderist Agency, a marketing agency aimed solely at dentists.
In this episode, they explain how marketing in the field of dentistry has changed over the years and explain why some of the marketing commonly done by dentists simply does not work. Michael breaks down their three-part system for marketing: tell your story, reach your audience, and capture leads and follow up. We also touch on how you can benefit from using Yelp and other review sites.
To hear about some of the Wonderist Agency’s most successful hacks like looking at what your competition is doing, matching your channel to the demographic you’re trying to attract, and using virtual consults to generate leads (among other things), tune in today!
Networking is a major part of most jobs, and dentistry is no different. Today we talk to returning guest, Dr. Tuan Pham, about the importance of networking and why he created the Dental Maverick Summit to give dentists a space to do so.
From what makes the Dental Maverick Summit so unique (and so much fun!), to how to become a leader instead of a manager, you’ll learn it all in this episode. Find out the star-studded lineup for the 2022 Dental Maverick Summit, and what each of these experts has in common.
We talk about why embezzlement happens to doctors, and what we can do to avoid it. Join us to hear about how to best teach dentists, and what you can do to take control of your practice. We also discuss marketing and staying relevant over time, and why reviews are your greatest asset.
Discover the unexpected benefits of setting up online scheduling for your practice, and why people are unlikely to cancel an appointment they made using this option. From Giant Jenga to mentorship to growing your comfort zone, this episode has it all!
Today’s guest Fred Joyal is not a dentist, but he founded one of the most useful marketing tools for the field (1-800-DENTIST). Join us today as we discuss all things marketing and more, with Fred Joyal, author, speaker, entrepreneur, and business advisor. Throughout his time running 1-800-DENTIST, Fred was never once asked about a dentist's qualifications; instead, he was asked, "What do other people say about them?"
He concluded that people's decisions are driven by our emotions, with the reasoning justifying them coming later. Tune in to find out how you can harness this quality to build the best practice for both you and your patients, and why it’s important to give the patient what they want and not what you want. We dive into how to create value for the patient using trust, and how the negativity bias affects your business decision-making.
Discover tips on creating patient intake forms that you can turn into conversations and six books that Fred and Gina feel will change your life. Don’t miss out on this must-hear episode!
When Anne Duffy founded Dental Entrepreneur Woman (DeW) in 2016, it was because she had finally had enough of how women were being underserved and undervalued in dentistry. Dew Life is a movement for inspiring, highlighting, connecting, and empowering all women in dentistry. In this week’s episode, we get together with Anne to discuss her journey with dentistry, how she founded DeW Life as well as some of the changes she has seen, and still hopes to see, in the industry. We discuss the immense pressures that women face when balancing life, work, and family and how a lack of support can often lead to burnout. Tune in today for a wonderful conversation with a magnificent woman on leadership, dentistry, and more!
HIPAA compliance is one of those things that those of us with dental practices would simply like to delegate to our office managers and forget about. Even if you think you’re HIPAA compliant, the regulations change so frequently that it’s hard to stay on top of it. Often it’s only when there is a breach or a violation that we truly discover just how compliant we are not. Today we are joined by Danielle Mckinley, the Director of Partnerships at PCIHIPAA who is also known as The HIPAA Chick.
Listening in you’ll find out what you can do to protect yourself from breaches and penalties, why you should take a risk assessment, how you can properly train your staff in a practical cost-effective manner, why it’s also so important to be PCI compliant, and how the number one insurance policy you’re most likely to use may also be the one you have completely overlooked. Tune in to hear this incredibly insightful and surprisingly fun conversation on all things HIPAA!
Running a dental practice can be challenging on so many levels, and one of the ways to combat this is to create systems and an identity that feels authentic and unique. Dr. Brady Smith joins us on today's show to share his story in dentistry and the steps he has taken to make his work more enjoyable, impactful, and ultimately successful. Dr. Brady is the founder of HALO Dental Network, an initiative that aims to broaden the charitable work of dentists everywhere. We also talk about education in dentistry and some of the issues that seem to continually crop up in dental schools. The main portion of today's chat is spent thinking about how focusing your work on serving and helping sectors of society that really need it can be such a powerful force, both for those you help and for the success of your practice. Our guest talks about incorporating his love of standup comedy into his work, why he was mentioned on Joe Rogan's podcast, and how he responds to bad press for the dental profession! So for all this and a whole lot in between, tune in today.
As a dentist, you are also running a business, but perhaps knowing the numbers is not your strongest skill. Today's guests, JoAnne Tanner and Rick Willeford, aim to make the business of running a dental practice as smooth as possible. JoAnne runs Tanner Management, a consultancy that helps dentists buy and sell their practices. Rick is the owner of DentaMetrix, a platform that provides professional-strength analytics, dashboards, and reports for consultants, Dental CPAs, enterprise owners, and sophisticated practice managers. Find out how JoAnne uses DentaMetrix to help her clients gain insights into the number, and why, even though there are so many moving parts, it is still better to buy than to start your practice from scratch.
Irene Iancu and Katrina Sanders, hosts of the Tooth or Dare podcast, share their very different journeys into dentistry and what they continually learn about team management and getting the most out of your employees. We hear from Irene about the key lessons she has learned from being an employer and how she applies that to building a fulfilled and valued team. Katrina discusses her passion for further education in dental hygiene and how different generations are motivated at work and in learning and how to incorporate that knowledge into your practice. Later we discuss the challenges and benefits of delegating and the importance of giving as much consideration to positive feedback as negative feedback.
Many women dentists feel like they need to shrink into themselves or take up 'less space', but today’s guests are here to tell you that it’s ok to be amazing! Dr. Erin Elliot and Dr. Jennifer Kirwan are extraordinary examples of women who are absolutely killing it in dentistry and who are not afraid to own their power. In this episode, we hear more about Jennifer’s background and her lifelong passion for dentistry. We dive into what it is like being a woman dentist, and Jennifer and Erin share their experiences and the importance of having relatable role models in the field you are working in.
Dr. Bao-Tran Nguyen, together with her husband, Dr. Nate Jeal, established not one but five dental practices before encountering a bit of burnout in the process. Since then, they have invested in mentors, learned how to be better business people and marketers, and learned the importance of focusing on what you enjoy doing while letting others handle what you don’t. You’ll also hear about how they started a side project growing practices, flipping them, and selling them, and how they have channeled what they have learned about marketing into their Fast Growth Practice program, a business advisory program.
Dr. Gina joins Irene and Katrina of the Tooth or Dare podcast for this special crossover episode sponsored by YAPI paperless automation software. Dr. Gina provides some much-needed triage of Irene’s difficult experiences in the nuances of managing her own new dental practice.
We cover some of these dental topics and much more:
- How do you bankrupt a dental office?
- How do you train staff to use new technology?
- What should discipline look like in a dental office?
- How can you tell when an employee is not a good fit?
In this episode of Behind The Smiles, Wendy Briggs, founder of Hygiene Diamonds, shares her 20-year journey helping dental practices to champion the role of the hygienist, developing hiring and onboarding processes, and how elevating patient service leads to increased production.
She discusses:
How to attract the right candidates in your hiring ads
The importance of core values for leading a dental practice
The 3 key roles of a hygienist
Creating an onboarding process
Production-based compensation
Request your free copy of Wendy’s book here: The Ultimate Guide to Doubling and Tripling Your Dental Practice Production. Wondering how developed your team culture and hiring process are? Complete Wendy’s Practice Pulse Scorecard in less than 10 minutes to see the results before booking a free consultation.
You can find the Double Your Dental Production podcast with Wendy Briggs, and Dr. John Meis “Love Your Practice,” on iTunes by clicking on our show notes.
Wendy Briggs reveals the secrets to boosting your practice’s production revolves around the right team, core values, and the powerful role a hygienist plays in elevating patient care.
Show Notes:
https://www.hygienediamonds.com/
https://theteamtraininginstitute.com/wendys-free-gift?Id=483&CurrentLS=WendysFreeGift
http://www.practicepulsescorecard.com
https://podcasts.apple.com/us/podcast/double-your-dental-production-tomorrow-team-training/id584153001?mt=2
Welcome back to another episode of Behind The Smiles with Dr. Gina Dorfman.
In this episode, Dr. Laura Mach joins us to talk about:
- Balancing dentistry with motherhood
- How coaching changed her life, her practice, and her employee's lives.
- How your brain and its habits form and affect the success of your practice.
- How to create a mindset of abundance
- How she coaches dentists to manage their thoughts around their practices
- How Dr. Gina started a software movement
- Why dressing up instantly helps to boost your mood and productivity
You can find Laura's podcast, “Love Your Practice,” on iTunes, YouTube, and Spotify here: https://podcasts.apple.com/us/podcast/love-your-practice/id1485030035
You can find Laura's website here to learn about her upcoming webinar on Feb 26th called, "How You Can Fall In Love With Your Practice by Simply Changing One Thing, here: http://www.loveyourpractice.net
Welcome back to another episode of Behind The Smiles! Today's episode features none other than entrepreneur, author, speaker, and business phenomenon, Mike Michalowicz. In this episode, Mike and Gina chat about...
- What is the defining component when a business doesn't need the owner?
- What is the goal of a four-week vacation? It's not about you taking a vacation from the business, but the business taking a vacation from YOU.
- How an owner and business relationship is more like that of conjoined twins than of a parent and child.
- How we solve the problem of being terrible at delegating to others
- What the QBR (Queen Bee Role) is and why every employee needs to know what that role is in your company.
You can find free chapters of Mike's books and resources here: https://mikemichalowicz.com
Welcome to another episode of Behind The Smiles. Today, Dr. Gina Dorfman chats with the founder of BoomCloud, a robust dental membership plan software that helps your practice create, organize and automate a dental membership program for your patients. In this episode, they share...
- What BoomCloud can do specifically for your team AND for your patients - why it is a Win-Win.
- How BoomCloud helps you to attract patients without insurance and reduce your dependence on PPO's.
- Why it's important to consider BoomCloud, especially in our post-COVID world.
You can learn more about BoomCloud here: https://boomcloudapps.com
In this episode of Behind The Smiles, Dr. Natanya Brown talks with Dr. Gina about managing our happiness and not taking out stress on food.
They also talk about...
- Using your brain to work for you and not against you
- How your habits form who you are
- How to have the right perspective for long term weight loss
- How weight loss is more than just diet and exercise
- Why insulin is one of the most important hormones in your body for weight loss
You can find out more about Dr. Natanya Brown at https://www.drnatanya.com
as well as on Facebook at https://www.facebook.com/drnatanya and Instagram at https://www.instagram.com/dr.natanya/
In this special crossover episode of Behind The Smiles, Dr. Gina Dorfman joins dental practice owner and incredibly insightful consultant, Kiera Dent.
Kiera and Dr. Gina chat about:
- Overcoming self-limiting beliefs
- Delegating Authority
- The $200 dollar rule / Executive Decision
- This year's Women Dentists Connect 2020 Virtual Summit! https://www.womendentistsconnect.com
Want to attend the Women Dentists Connect 2020 Virtual Summit? Dr. Gina Dorfman, will be speaking at the Summit on November 13th + 14th. If you’re a female dentist or practice owner who loves YAPI - join in and bring your team along! It's a VIRTUAL event, so make a weekend out of it at your office or from home. Can’t wait to see you there! P.S. the 50% off discount ends 10/31 so jump in at womendentistsconnect.com before then! Use code "GINA" to get BUY 1 GET 1 FREE ticket 50% off!
This week we have a special episode for you all...it is our 100th episode, and it is SUPER exciting to celebrate this episode with the CEO Whisperer and Business Growth Guru, Cameron Herold! By 35, he’d helped build his first two 100 Million Dollar companies. By the age of 42, Cameron had engineered 1-800-GOT-JUNK?’s spectacular growth from $2
Million to $106 Million in revenue in just six years.
In this episode, Dr. Gina and Cameron discuss...
- The power of delegating to others
- The top traits of entrepreneurs
- Why dentists need to expand their network outside of just dentistry
- Why business is easy once you get the proper training
- How group interviews help you to identify the strongest candidates for your work culture
- How hiring is like building a sports team
- Why you need to have 4-5 clear and easy to understand core values
- The importance of creating a "Vivid Vision" for your practice
...and much more!
If you'd like to learn more about Cameron, you can find out more here: https://www.cameronherold.com
You can listen to his podcast, "Second in Command: The Chief Behind The Chief," here: https://podcasts.apple.com/us/podcast/second-in-command-the-chief-behind-the-chief/id1368800817
You can find Cameron's books on Amazon here: https://www.amazon.com/Cameron-Herold/e/B00845CG2S?ref=sr_ntt_srch_lnk_1&qid=1603239455&sr=8-1
In this episode of Behind The Smiles, Dr. Gina Dorfman chats with Teresa Duncan, Dentistry's #1 Insurance and Revenue Coach, and leader of Odyssey Management.
Teresa gives us the scoop on...
- Communicating the quality of care - being proactive about giving patients a good experience.
- How to use your words to make patients feel secure and confident in you.
- How “we have found” and “in my experience” are two of the most reassuring phrases to your patients.
- Why it's critical to train your team more.
- The importance of allocating time to training.
- The best way for treatment coordinators to communicate with patients.
- How to successfully present a treatment plan.
- How to answer some of the most common patient questions, “Does my insurance cover that?” “Why is there a balance? "My insurance has paid you, why is there a balance?”
- Successful insurance tactics: How to get paid better and faster.
- Red flags to look out for when estimating patient balance and billing insurance.
Theresa gives free webinars on her website on how to be a good insurance coordinator. She also hosts two podcasts, "Nobody Told Me That" and "Chew On This Dental Podcast with Kevin Henry." You can find out more about Teresa on her website, http://www.odysseymgmt.com/about
Welcome back to Behind The Smiles. This week's episode features Brenda McNulty, Dental Group Director of supportDDS. She talks to us about team building and changing the way that dentists hire and train their teams. In this episode, Brenda teaches us:
- Why the term "team" is such an important term to use and how to hire for your team.
- Hiring the right person that supports your mission and vision of your practice.
- How to interview and specific questions to ask.
- Creating a culture in your office and how to be a leader in your practice.
- Fostering a positive attitude within your team.
You can contact Brenda McNulty at brendajmcnulty@gmail.com or find more information about her here: https://www.dentalspeakersbureau.com/speaker/brenda-mcnulty/
In this week's episode, Debra Engelhardt-Nash joins us to talk about some amazing communication techniques and skills that will help you to gain patients, motivate your team, and reactivate patients in re-opening your practice.
Debra brings a human touch and compassion, as well as intelligent communication skills to the dentistry field. This episode includes practical, well-vetted tips from how to train your front office staff, to how to improve your communication as the dentist with your patients, to the big question we are all asking ourselves...how are we keeping our hygiene schedule full and our 2020 successful in September of this year?
In this episode of Behind The Smiles, our guest Christine Hammond joins Dr. Gina to talk about Christine's experience working as a dental scheduling coordinator for seven and a half years, as well as working for YAPI for two years. Christine clearly has a lot of experience working in the dental office and outside of the dental office to provide solutions for dentists and their teams.
Christine talks about how the little details matter in a dental office, strategies to gain online reviews, and how to avoid broken appointments and communicate with patients.
In today's episode, Dr. Vilas Sastry of teledentistry.com joins us to talk about the problems that teledentistry solves for you and your team, combats "no shows," & creates a more productive schedule in your office.
You can find Dr. Vilas Sastry and more about teledentistry by going here.
In this episode of Behind The Smiles, Dr. Ashley Joves of Smile & Co. joins us to talk about being authentic, humanizing social media, and communicating clearly with your team. In this honest and vulnerable episode, Dr. Ashley Joves talks about expressing gratitude towards your team, and that we are enough, as human beings and as dentists.
You can find Dr. Ashley Joves' practice, Smile & Co., here: https://smileandcompany.com
This week on Behind The Smiles, Dawn Kulongowski, DDS, joins us to talk about how 15 minutes of meditation a day is scientifically proven to change your life and your business, her journey in combining dentistry with mindfulness, and how to create the world and practice you want to see.
You can learn more about Dawn here, on "The Peaceful Practice" website: http://www.peacefulpractice.com
You can find Dawn's podcast here:
http://www.peacefulpractice.com/podcast/
You can find Dawn's "Mindfulness For Professionals" Facebook group here:
https://www.facebook.com/Mindfulness-For-Professionals-142660186340559/
Welcome back to Behind The Smiles! Jennifer Peace of Prosperity Dental Solutions joins us this week. Jennifer has worked in the business of dentistry for 24 years and uses her gifts and experience to offer unique, integrative coaching. In this episode, she shares with us how to:
1.) Identify what kind of leader you are
2.) Accentuate your strengths
3.) Work with a team that compliments you well
To learn more about Jennifer and the work that she does, visit her website: https://prosperitydentalsolutions.com
In this week's episode of Behind The Smiles, Dr. Gina Dorfman interviews her friend, fellow female dentist, and founder of "She Grows Her Practice," Dr. Cyndi Blalock. The two talk about balancing your job as a dentist with your job as a mom, giving yourself grace in the process, being present in every scenario, and taking the risk of investing in your team. They also talk about how uplifting another female dentist will in turn uplift yourself, and the amazing support in doing that in"She Grows Her Practice."
The link to Cyndi's dental practice: https://www.cardinaldentist.com/meet-the-doctors/
A video about "She Grows Her Practice": https://vimeo.com/284237877
In the time of crisis, our teams need strong leaders. Lead your team with a plan, not panic.
Dr. Gina Dorfman had the opportunity to interview Rachel Teel Wall of Inspired Hygiene. This is a very insightful interview in which Rachel shares her Five-Step Relaunch Plan.
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Clinical Safety Plan
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Scheduling Plan
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Communication Plan
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Financial Plan
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Clinical Care and Diagnostic Plan
Please listen as you make plans to reopen your offices. Create a written protocol to get your team on the same page about your expectations. Spell out what measures you will be taking to keep everyone safe. Share any research or references that you are basing your plan on.
You can connect with Rachel directly by emailing her at rachel@inspiredhygiene.com!
Inspired Hygiene Website link: https://www.inspiredhygiene.com/why-inspired-hygiene/
In this episode of Behind The Smiles, Dr. Gina Dorfman interviews the Sleep Apnea Queen herself and second-time guest, Dr. Erin Elliott. She's a member of the ADA, as well as the American Academy of Sleep Medicine, and the American Academy of Dental Sleep Medicine. Dr. Erin Elliott shares her journey in dentistry with us, how she balances being a dentist with being a mom without succumbing to "mom guilt," how to embrace your unique calling as a dentist, and much more.
- You learn more about Dr. Erin Elliott here: https://erinelliottdds.com/about
- You can sign up for one of Dr. Erin Elliott's live events here: https://www.eventbrite.com/o/dr-erin-elliott-9053808104
- And just for kicks, here is Dr. Erin Elliott's original dental sketch, "The Queen of Good Air: https://www.youtube.com/watch?v=rtYqXfR21Z8
This week on Behind The Smiles, Dr. Gina Dorfman interviews good friend and colleague, Dr. Mona Patel. The two talk about the importance of setting boundaries in your business (as well as in every other aspect of life), Dr. Mona's outlook on COVID-19, and how we can work smarter, not harder, to do our best to recover our team and practice quickly once things are back to normal. Dr. Mona also shares some excellent book recommendations with us, which we share some links to below.
You can find Dr. Mona Patel here: https://www.monapateldmd.com/about/dr-mona-patel/
Book Recommendation #1: "Stress Less, Accomplish More" by Emily Fletcher: https://www.amazon.com/dp/B078QY5LFW/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1
Book Recommendation #2: "Game Changer" by David McAdams: https://www.amazon.com/dp/B00DX5X984/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1
Welcome back to another episode of Behind The Smiles! On this episode, Dr. Gina Dorfman interviews good friend and colleague, Dr. Tim Rauch, about how we can use teledentistry not only to help triage emergencies, create extra income, and provide continuity of care to our patients. They also talk about how we can still use this technology when we get back to normal with out practices, and why in some cases, treating patients through teledentistry can create more trust than in person.
The two also talk about dental marketing and Dr. Tim's business, "Dental Authority Marketing," which you can find here: https://www.dentalauthoritymarketing.com/am-tim-rauch
On this episode of Behind The Smiles, Dr. Marty Jablow from New Jersey joins us to talk about how our practices are being affected by COVID-19, providers decisions on what's right versus wrong, why selling is not appropriate right now, and more.
You can find Dr. Marty Jablow here: https://www.dentallearning.net/authors/marty-jablow
Welcome back to Behind The Smiles! In this episode we talk to Dr. Arash Hakahaim, dentist and owner of Dentulu, a teledentistry company that allows you to take care of your patients virtually during times of crisis (such as now during the COVID-19 shutdown). Amazingly it is fully HIPAA compliant! Teledentistry can be a solution for you and your practice during this time, as well as helping a lot of patients who cannot see their normal dentists.
Here's a link to Dentulu website: https://www.dentulu.com/how-it-works-for-dentists/
The bad boy of Dental Facebook Groups sits down with Dr. Gina Dorfman to talk about his new presentation "The Chamfered Psyche," the stigma of depression and suicide in dentistry, losing his father at a young age, and the vivid dream that he'd give everything he owns to see come true.
Plus, Josh name drops as he remembers some guys (and ladies), shares the hottest of takes, and reveals his soft side.
This pod was our first ever double-header episode, but despite the first strike, it ended up being a home run.
Check out Pearls for Your Practice!
https://www.dentaleconomics.com/science-tech/article/14073401/pearls-for-your-practice
This unique cross-over episode of Behind The Smiles equips you with solid advice on how to proceed with your practice and patient engagement during a time when your practice needs to shut down. Good leadership is essential during this time. In this episode, Dr. Gina Dorfman, Sandy Pardue, and Michael Arias answer questions such as, "How do you deal with patients who do not want to reschedule, and say will call you when they are ready?"
Welcome back to Behind the Smiles with your host, Dr. Gina Dorfman! Today's episode is a cross-over episode with Dr. Chris Phelps and the Dental Slang podcast. In this episode, Dr. Gina Dorfman talks about her career development as a dentist: from starting her first practice from scratch to becoming a co-founder of a dental software company, YAPI. She also shares her biggest challenges and successes as a dentist and shares her perspective on how those two are intertwined. Other topics include communicating effectively with your patients, what they are thinking while they are at your dental office, and the effects of GroupThink on your practice. We have the feeling that you will leave with a lot of insight that will empower you in your dental journey. Feel free to share this episode with a dental friend (or, just a plain old friend!) if you think he or she may benefit as well!
Dr. Chris Phelps Dental slang Podcast link: https://podcasts.apple.com/us/podcast/dental-slang-with-dr-christopher-phelps-and-dr-jodi-danna/id1480240307
In this unique cross-over episode of Behind The Smiles and the Relentless Dentist podcast, Dr. Gina Dorfman and Dr. David Maloley share stories of their journeys in dentistry, the reality of why we make decisions, and tips for successfully delegating work in our dental practices.
In this episode of Behind The Smiles, Dr. Gina Dorfman chats with YAPI's own Marketing expert and Dentistry for Kids and Adult's patient, Ian Young. Ian has been a patient of multiple dentists in his lifetime and imparts some wisdom on what can make a patient feel uncomfortable v. comfortable, why automation is convenient for a patient, and much more.
This episode is the first of our new series, "Patient Point of View," in which once a month, Dr. Gina Dorfman interviews dental patients of different demographics. We hope to give dentists who are listening in a look into the wants, needs, and emotions their patients are having in the chair to know how to better serve those patients.
A link to Ian's blog articles: https://yapiapp.com/author/ian_young/
In this episode of Behind the Smiles, Dr. Gina Dorfman interviews engineer expert and good friend, Rohit Garg. Rohit is the co-founder of Practice Numbers, which is a business management software that tracks metrics in order to drastically increase productivity and revenue generation in your office. In this episode, we talk about why metrics are important and how to use them to grow your business, translating your goals to your staff to increase productivity, and being practical with measuring certain costs.
Practice Numbers website: https://www.practicenumbers.com/
In this episode of Behind The Smiles, Dr. Gina Dorfman sits with Dr. Steven Mautner to talk pet peeves of dental marketing, increasing your case acceptance, policies on using cell phones in the dental office, and how to handle online reviews.
Dr. Steven Mautner, D.D.S. established his practice in Margate, Florida in 1991, and has been crushing it ever since. He doesn't sweat the small (or big) stuff, and encourages you to do the same in your practice.
Dr. Mautner's website: http://sgmdds.com/index.php?lang=en
Dr. Gina Dorfman chats with Carrie Webber. Carrie Webber is Chief Communications Officer and co-owner of Jameson, a dental management, marketing, and hygiene coaching firms that helps dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives.
https://jmsn.com/
The Fee For Service Dentist Podcast is a podcast where dentists and dental professionals come together to share their best ideas on how to grow high-quality dental offices.
Dr. Gina had the pleasure of sitting down and chatting with Dr. Drew Byrnes. They chat about leadership, practice management, outreach, and associates.
Check out The FFS Dentist Podcast at the link below!
https://www.ffsdentistry.com/
In this installment of Behind the Smiles, Dr. Gina Dorfman interviews Dr. Summer Kassmel, a multi-practice owner and Co-founder of Women Dentists Connect.
This episode is all about goal setting, accountability, and finding the right employees for your practice.
To learn more about next year's event for Women Dentists Connect, please visit the website below;
https://womendentistsconnect.com/
skassmel@gmail.com
Making Priorities Your Main Focus and Filling in The Gaps with Heidi Mount
In this episode, Dr. Gina interviews Heidi Mount. Heidi has over 27 years of experience working with dentists and dental team members. Today she has her own consulting business where she shares her knowledge and wealth of expertise with dentists and team members.
This episode is all about focusing on priorities, looking back, and seeing the big picture, and seeing where you may have missed opportunities and what you can do to fill in those scheduling gaps.
Get in touch with Heidi -
https://coachheidimount.com/
Heidi@coachingdentist.com
Part 02. In this episode, Dr. Gina talks with her long-time hero, Dino Watt. Dino is known to many as The Relationship Expert. He has many years of experience helping many leaders in wide capacities overcome challenges, create a thriving company culture, and increase revenue.
In part 2 of a 2-part special episode, Dr. Gina and Dino Watt discuss the power of cultivating advice and borrowing and implementing ideas from other industries into that of dentistry.
Learn more from Dino Watt:
http://dinowatt.com/
https://podcasts.apple.com/us/podcast/the-propreneur-podcast/id1487531579
His Books and Publications:
https://www.amazon.com/Dino-Watt/e/B010MH4DZS/ref=dp_byline_cont_ebooks_1
Part 01. In this episode, Dr. Gina talks with her long-time hero, Dino Watt. Dino is known to many as The Relationship Expert. He has many years of experience helping many leaders in wide capacities overcome challenges, create a thriving company culture, and increase revenue.
In part 1 of a 2-part special episode, Dr. Gina and Dino Watt discuss the power of cultivating advice and borrowing and implementing ideas from other industries into that of dentistry.
Learn more from Dino Watt:
http://dinowatt.com/
https://podcasts.apple.com/us/podcast/the-propreneur-podcast/id1487531579
His Books and Publications:
https://www.amazon.com/Dino-Watt/e/B010MH4DZS/ref=dp_byline_cont_ebooks_1
In this special installment of Behind The Smiles, Dr. Gina Dorfman interviews Co-host of The Dental A-Team Podcast, Kiera Dent.
Kiera has years of experience in running, managing, and owning dental practices. She first started as an assistant in California. This episode outlines good leadership, delegation, and accountability.
Listen to the Dental A-Team Podcast here:
https://www.thedentalateam.com/blog/
Learn more about Kiera Dent Consulting here:
https://www.kierasdentalconsulting.com/
This is a special two-part episode with Dr. Terri Pukanich, Dental BossLady. In part 2, Dr. Gina Dorfman and Dr. Terri Pukanich talk all about team leadership, how to find the right types of leaders and servant leadership.
Dental BossLady was founded by Dr. Terri Pukanich. You can learn more at her website:
https://www.dentalbosslady.com/
Watch Her Webinar:
https://hello.dentalbosslady.com/ddt-webinar-optin32474204
This is a special two-part episode with Dr. Terri Pukanich, Dental BossLady. In part 1, Dr. Gina Dorfman and Dr. Terri Pukanich talk all about team management, creating accountability, and how to motivate your team with positive impact.
Dental BossLady was founded by Dr. Terri Pukanich. You can learn more at her website:
https://www.dentalbosslady.com/
Watch Her Webinar:
https://hello.dentalbosslady.com/ddt-webinar-optin32474204
In this episode, Dr. Gina Dorfman sits down and chats with Dr. Zak Allmand. Zak is not only a practicing dentist but the owner of Apex Payment Solutions, simple, affordable, cutting edge merchant services for healthcare and small business. This episode is packed with helpful tips and insights on creating a better office workflow for patient payment options, effective payment plans, and automation.
To learn more about Apex Payment Solutions, visit them online:
https://www.apexpaymentsolutions.com
Contact Dr. Zak Allmand
zak@apexpaymentsolutions.com
To learn more about Dr. Erin Elliott's Sleep Apnea Workshops mention in this podcast, visit the following link:
https://3d-dentists.com/
In this installment of Behind the Smiles, Dr. Gina Dorfman interviews Andrea Greer. This is a special two-part episode. In this second half of the discussion, Dr. Gina and Andrea discuss conflict management and conflict resolution in the dental practice.
With over 25 years of experience in the dental industry, Andrea has led practices from many positions: dental assistant, hygienist, office manager, Dentrix trainer, practice management consultant and speaker.
Pay a visit to Andrea's website:
http://onpointspace.com/
Andrea Greer will be speaking at D.A.N.C.E. this year. Visit the listed website to learn more.
https://www.dentalassistantconference.com/
In this installment of Behind the Smiles, Dr. Gina Dorfman interviews Andrea Greer. This is a special two-part episode. For the first half, Dr. Gina and Andrea discuss basic design principles for creating the perfect space in a dental practice, as well as how to make your office's appearance fit the voice and brand of your practice.
Over her 25 years of experience in the dental industry, Andrea has led practices from many positions: dental assistant, hygienist, office manager, Dentrix trainer, practice management consultant and speaker.
To download a copy of the eBook Andrea discusses in this episode, please visit the link below:
http://onpointspace.com/
Stay tuned for part 2 of this episode where Dr. Gina and Andrea discuss team development and conflict resolution.
Believe it or not, this marks the 60th episode of Behind the Smiles! In this episode, Dr. Gina Dorfman chats with Founder and CEO of Great Dental Websites, Jeff Gladnick.
Jeff shares helpful insights on creating a website, common pitfalls and mistakes to avoid, and how to win your website over with Google while improving content and quality. This episode is full of dental marketing gems you really don't want to miss out on!
Please pay a visit to Great Dental Websites by clicking on the link below:
https://www.greatdentalwebsites.com/
Not long ago we had the opportunity of contributing a blog article to Great Dental websites, "Technology and The Patient Experience", which you can read on their website:
https://www.greatdentalwebsites.com/technology-and-the-patient-experience-a-guide-to-dental-automation/
Another episode you don't want to miss. Dr. Gina Dorfman interviews CEO & Co-Founder of CEDR Solutions, Paul Edwards. They discuss human resources in dentistry, how to hold team members accountable, and what types of protection and liability to ensure is implemented in your dental practice.
Learn more about CEDR Solutions by visiting this website:
https://www.cedrsolutions.com
Contact Paul Edwards:
paul@cedrsolutions.com
602-476-1418
In this episode of Behind The Smiles, Dr. Gina Dorfman interviews and chats with Dr. Josie Dovidio, who just launched her own podcast, Josieology. They talk about the measure of success, the importance of taking breaks, and chat about life/work balance. It's an episode of laughs you won't want to miss!
Go listen to Josieology now on iTunes or by following this link:
https://podcasts.apple.com/us/podcast/josieology/id1470556586
Dr. Gina Dorfman interviews practicing dentist and SDF advocate, Dr. Jeanette MacLean. Dr. MacLean is internationally recognized as an expert and advocate for silver diamine fluoride (SDF) and minimally invasive dentistry. She has been appointed to the American Academy of Pediatric Dentistry’s Speakers Bureau, and has provided lectures across the United States and Canada, as well as webinars viewed in 39 countries.
Visit https://kidsteethandbraces.com/ to learn more about SDF, download resources, and view upcoming speaking engagements.
In this special episode, Dr. Gina Dorfman interviews Chris Moriarity, Vice President of Client Development at Productive Dentist Academy. Chris shares insights into the psychology of treatment planning, behavioral signs to look for in patients, and how to increase case acceptance.
Pay a visit to Productive Dentist Academy to see upcoming events you can attend!
https://productivedentist.com
chris@productivedentist.com
800.757.6077 ext.16
In this installment of Behind the Smiles, Dr. Gina Dorfman interviews and chats with dentist and public figure, Dr. Tuan Pham. Dr. Pham is widely recognized as one of the most followed Townies on Dentaltown. He is also the creator of Dental Maverick, where an annual summit is held for LIVE CE.
If you are interested in joining this year's summit in August of 2019, there are a few spots still open. To sign up, click on the link below:
https://www.dentalmavericksummit.com
Dr. Gina Dorfman interviews her good friend, Dr. Tim McNamara, a business savvy dentist who first started his career in the corporate business world. After 10 years of experience consulting fortune 50 and 500 companies on business strategy and risk, he decided to leave his profession to study and practice dentistry. Today, he owns many successful clinics and coaches dentists nationwide on business strategy and marketing.
Visit Dr. Tim McNamara's Website:
https://www.midcolumbiadental.com/
Dr. Gina interviews successful multiple practice owner and dental marketer, Dr. Nate Jeal. An innovator and creator, Dr. Nate maintains two practices in Winnipeg, Canada, focusing his marketing and clinical efforts on niche procedures including cosmetic ortho, smile makeovers, and implants. He is also one of the Co-founders of Dental Authority Marketing. This episode is all about building and establishing credible authority to better market to patients.
Pay a visit to the website:
https://www.dentalauthoritymarketing.com/am-about
If you would like to get in contact with Dr. Gina, you can send her an email at drgina@yapicentral.com
Stay tuned for our next episode!
Dr. Gina Dorfman interviews Dr. Jenny Apekian, a practice owner and public speaker, located in Sacramento, California. Dr. Jenny shares her approach to utilizing technology in her practice as well as insights on the extra steps that she takes with her patients, ensuring great care all around.
Pay a visit to tour her beautiful practice:
https://www.midtowndentalsacramento.com/
Check our Dr. Jenny Apekian's upcoming speaking event:
https://dstreatmentcenters.com/events/trends-fll19/
Contact Dr. Jenny Apekian directly at:
gotfloss@gmail.com
Dr. Gina Dorfman interviews Dr. Chris Salierno, successful practice owner in Long Island, New York, and Chief Editor of Dental Economics. Chris shares insightful information such as using the kaizen methodology for continuous improvement, how he manages and inspires his dental team, and what a typical workday at Dental Economics is like for him.
Upcoming Events for Dr. Chris Salierno
- Principles of Practice Management
Use code PPMP 100 for a special Earlybird discount!
https://endeavor.swoogo.com/deppm19
Contact Dr. Chris Salierno at csalierno@endeavorb2b.com
Books Mentioned in This Podcast ...
The 4-Hour Workweek - by Timothy Ferriss
Clockwork: Design Your Business to Run Itself - by Mike Michalowicz
The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer - by Jeffrey K. Liker
Dr. Gina Dorfman interviews recent startup practice owner, Dr. Sean O'Grady. Dr. Gina asks Dr. O'Grady about the challenges and obstacles he is facing with a startup, as well as the success and autonomy he is enjoying from practice ownership. This is a great episode for new dentists and aspiring practice owners!
Would you like to contribute questions and topic ideas for our next upcoming episodes? Please send your questions and ideas via email to drginad@gmail.com - We look forward to hearing from you!
Dr. Gina Dorfman interviews practicing dentist and multiple practice owner, Dr. Steffany Mohan of Des Moines, IA. Dr. Mohan is a highly accomplished dentist, speaker, and coach. With over 20 years of experience in dentistry, she shares valuable insights and some practice management tips in this episode.
Learn more about Dr. Steffany Mohan here:
https://www.steffanymohan.com/
Dr. Gina Dorfman interviews Nicolle Campion, President of Zirc. The talk about female leadership, how to chase your dreams, manage and accomplish your life goals, and they chat about the upcoming first annual Be Boundless Conference!
Learn more about Be Boundless at this link:
https://www.alwaysbeboundless.com/
To learn about Zirc and their product line please visit this site:
https://www.zirc.com/why-zirc/our-people
Dr. Gina Dorfman and practicing dentist and founder of Mommy Dentists in Business, Dr. Grace Yum, sit down and have a chat about a wide variety of topics. They talk about it all from team management and staffing issues to overcoming stereotypes as female dentists. Another great episode you don't want to miss.
Be sure to check out part 1 if you missed the first half!
Be sure to check out Monny Dentists in Business
https://mommydibs.com/
And all the upcoming events!
https://mommydibs.com/upcoming-events-registration/
Dr. Gina Dorfman and practicing dentist and founder of Mommy Dentists in Business, Dr. Grace Yum, sit down and have a chat about a wide variety of topics. They talk about it all from team management and staffing issues to overcoming stereotypes as female dentists. Another great episode you don't want to miss.
Stay tuned for Part 2, up soon!
Be sure to check out Monny Dentists in Business
https://mommydibs.com/
And all the upcoming events!
https://mommydibs.com/upcoming-events-registration/
Dr. Gina Dorfman interviews successful practice owner, Dr. Colin Lathrop of Katy, TX. Dr. Lathrop has invested much time an energy into building a seamless practice with the right amount of technology and teamwork.
Curious to learn more about Dr. Lathrop's practice, or want to stop by for a visit?
Visit his website:
https://lathropdentalcenter.com/
Part 1 of a 2 part episode. Dr. Gina Dorfman talks with David Harris, CEO of Prosperident, the world’s oldest and largest firm investigating financial crimes committed against general dentists and dental specialists.
In this episode, David talks about embezzlement specifically in dentistry, patterns to look for, and why it happens. You don't want to miss this episode!
Learn more about Prosperident at https://www.prosperident.com/our-team/
Part 1 of a 2 part episode. Dr. Gina Dorfman talks with David Harris, CEO of Prosperident, the world’s oldest and largest firm investigating financial crimes committed against general dentists and dental specialists.
In this episode, David talks about embezzlement specifically in dentistry, patterns to look for, and why it happens. You don't want to miss this episode!
Learn more about Prosperident at https://www.prosperident.com/our-team/
Dr. Gina interviews and talks with Dr. Tyler Brady, a recent startup practice owner in Southlake, TX. Dr. Brady gives great advice on where to invest the most money on with a dental startup, how to set and expect realistic goals and outcomes, and how to build your own vision, brand, and culture.
Are you a dentist with a recent startup, or are you looking to start your own startup soon? Join the Facebook group, "The Making of a Dental Startup"
Join Here:
https://www.facebook.com/groups/1511481045554890/
Dr. Gina Dorfman interviews Justin Krane, Business Money Strategist, and published author. Justin talks about the power of money and strategy support, business growth / development, and helping all business owners / dentists achieve quality living.
Justin Krane's Website:
http://jkrane.com/
Buy a copy of Justin's book, Money. You Got This: Easy to Implement Money Strategies So You Can Take Control of Your Business Finances and Create Your Dream Life
https://www.amazon.com/Money-You-Got-This-Strategies/dp/1630479209/ref=sr_1_fkmrnull_1?keywords=Justin+Krane&qid=1555452231&s=gateway&sr=8-1-fkmrnull
Part 2 of a 2 part episode. Dr. Gina Dorfman talks with Dana P. Salisbury, Operations Officer and Lecturer at Classic Practice Resources, Inc. They talk about managing teams, creating a thriving work environment, and how to break the bad habits that may be hurting your practice.
Check out Dana's upcoming events:
Academy for Scheduling Excellence - Seminar Dates:
https://classicpractice.com/training-events/academy-for-scheduling-excellence/
Spice Up Your Practice - Seminar Dates:
https://classicpractice.com/training-events/spice-up-your-practice/
Don't forget to listen to Dental Drill Bits!
https://classicpractice.com/dental-drill-bits/
Part 1 of a 2 part episode. Dr. Gina Dorfman talks with Dana P. Salisbury, Operations Officer and Lecturer at Classic Practice Resources, Inc. They talk about managing teams, creating a thriving work environment, and how to break the bad habits that may be hurting your practice.
Check out Dana's upcoming events:
Academy for Scheduling Excellence - Seminar Dates:
https://classicpractice.com/training-events/academy-for-scheduling-excellence/
Spice Up Your Practice - Seminar Dates:
https://classicpractice.com/training-events/spice-up-your-practice/
Don't forget to listen to Dental Drill Bits!
https://classicpractice.com/dental-drill-bits/
Dr. Gina Dorfman sits down with Tiger Safarov, founder of Zen Supplies. They talk about a wide range of hot topics in dentistry from inventory management to motivating and complementing your team. It's an episode packed with tips and topics about technology that you don't want to miss.
Be sure to visit Zen Supplies website:
https://www.zensupplies.com/
Check out the Dental Assistance National Conference! October 2019 ...
https://www.dentalassistantconference.com/#!
Dr. Gina Dorfman interviews fellow Mommy Dentist in Business and successful practice owner and speaker, Dr. Stephanie Mapp of Fleming Island of Florida. In this episode, the ladies discuss expectations, the importance of living within one's means, and how to delegate tasks to others, both in dentistry and in everyday life.
In this special 2-part episode, Dr. Gina Dorfman interviews Lisa Mergens of Ascendant Dental Development. Lisa has over 30 years experience in the dental industry and in this special episode she chats with Dr. Gina about a very hot topic, millennials. You don’t want to miss it!
Be sure to pay Lisa’s website a visit:
https://www.lisamergens.com
In this special 2-part episode, Dr. Gina Dorfman interviews Lisa Mergens of Ascendant Dental Development. Lisa has over 30 years experience in the dental industry and in this special episode she chats with Dr. Gina about a very hot topic, millennials. You don't want to miss it!
Be sure to pay Lisa's website a visit:
https://www.lisamergens.com
Part 2 of a special 2-part episode. Dr. Gina Dorfman sits down and chats with Laci Phillips and Bonnie Pugh of Practice Dynamics. These ladies discuss a wide array of hot topics in dentistry from practice management to creating and implementing systems and technology.
Laci Phillips and Bonnie Pugh have been working in the dental industry for many years. It is the mission of Practice Dynamics to provide a progressive and modern coaching experience with a focus on systems, teams and technology to drive growth. We commit to deliver quality seminars and team meetings with supportive products, and our ultimate goal is to provide balance driven success in a dynamic environment to the clients we serve. With our team, we provide industry-leading expertise, innovative tools, and perspective to solve our clients’ most difficult strategic and tactical business challenges.
Visit their website at https://www.practicedynamics.net/
Part 1 of a special 2-part episode. Dr. Gina Dorfman sits down and chats with Laci Phillips and Bonnie Pugh of Practice Dynamics. These ladies discuss a wide array of hot topics in dentistry from practice management to creating and implementing systems and technology.
Laci Phillips and Bonnie Pugh have been working in the dental industry for many years. It is the mission of Practice Dynamics to provide a progressive and modern coaching experience with a focus on systems, teams and technology to drive growth. We commit to deliver quality seminars and team meetings with supportive products, and our ultimate goal is to provide balance driven success in a dynamic environment to the clients we serve. With our team, we provide industry-leading expertise, innovative tools, and perspective to solve our clients’ most difficult strategic and tactical business challenges.
Visit their website at https://www.practicedynamics.net/
Dr. Gina Dorfman sits down and chats with Dr. Nada Albatish, a practice owner in Newmarket, Ontario. Dr. Nada Albatish specializes in high end treatment cases and has coached numerous times for the Clinical Mastery Series.
In this episode they discuss her scratch practice, building your niche, being confident with case acceptance, and how to hire the right team members.
Learn more about Dr. Albatish's lectures at Clinical Mastery
https://clinicalmastery.com
Read her popular article about Treatment Plan Acceptance here ...
https://www.dentaltown.com/magazine/article/7455/i-dont-sell-dentistry-a-doctors-mindset
Follow Dr. Albatish on Instagram!
@dralbatish
In this episode Dr. Gina Dorfman interviews Dr. Emily Letran a Keynote Speaker, High Performance Coach, and a dental practice owner. They discuss practice management, doing dentistry your way, and the importance of establishing systems and guidelines in a practice.
Pay a visit to Dr. Letran's website here!
https://www.dremilyletran.com/
Dr. Letran also has a few lectures and speaking events coming up!
March 16th
June 15th
August (2-day event in San Diego)
To learn more about these events send Dr. Letran an email at dremily@exceptionalleverage.com
A special crossover episode from Practice on Fire - The Podcast. In this episode, Drs. Mike Ling and Dr. Gina Dorfman discuss the struggles of growing teams, how to manage team members, and overcoming conflict and challenge.
Want to learn more about the upcoming yearly event for Practice On Fire? Just click on this link below!
https://www.practiceonfirelive.com/pof-2019-miami-2-step-order-form
Be sure to subscribe to Practice on Fire - Podcast
https://itunes.apple.com/us/podcast/practice-on-fire-the-podcast/id1332488112?mt=2
Dr. Gina Dorfman interviews Dr. Erin Mariscal, a successful practice owner in Arnold Missouri and a popular blog writer. The two chat about practice management, running a busy practice, and setting realistic expectations.
Be sure to pay a visit to Dr. Mariscal's blog here:
http://simpledds.com/
Dr. Gina Dorfman interviews Dr. Matt Healey, a practice owner in Billerica, MA and and a big advocate of Practice On Fire.
Here's what Dr. Healey has to say about Practice On Fire ...
“The best event of the year. I go to tons of courses and conferences and Practice on Fire is the best - it's not even close. The best part is meeting new friends that inspire me and I can't wait to see them next year!”
If you are interested in attending Practice On Fire this year, you can claim your spot at this link below ...
https://www.practiceonfirelive.com/pof-2019-miami-2-step-order-form
Dr. Gina Dorfman interviews Dr. Bobbi Stanley, a practicing dentist in Cary, North Carolina and one of the Co-founders of Stanley Institute for Comprehensive Dentistry. They chat about implementing good systems, motivating and encouraging your team, and the overall importance of continuing education.
Dr. Bobbi Stanley along with Stanley Institute will be exhibiting this year at the 2019 Chicago Midwinter Meeting. Booth #5119
You can learn more about Stanley Institute at this link:
https://stanleyinstitute.com/
In this 2-part episode, Dr. Gina interviews Missy Fryer and Mary Beth Barjonas, Co-founders and creators of Buckeye Dental Productions.
Together, Missy and Mary Beth have created a series of Survival Guides for dentists and their teams. On Feb 25, 2019, they will be holding a special webinar, you can sign up at this link here: https://ikengaspace.clickfunnels.com/webinar-registration
Get 10% off with coupon code YAPI
Learn more about Buckeye Dental Productions here:
https://buckeyedentalproductions.com/
In this 2-part episode, Dr. Gina interviews Missy Fryer and Mary Beth Barjonas, Co-founders and creators of Buckeye Dental Productions.
Together, Missy and Mary Beth have created a series of Survival Guides for dentists and their teams. On Feb 25, 2019, they will be holding a special webinar, you can sign up at this link here: https://ikengaspace.clickfunnels.com/webinar-registration
Get 10% off with coupon code YAPI
Learn more about Buckeye Dental Productions here:
https://buckeyedentalproductions.com/
Dr. Gina Dorfman interviews Dr. Travis Campbell, a successful practice owner who opened up a successful scratch practice immediately upon graduating dental school.
Dr. Campbell recently published his book, The Practice Whisperer.
Learn more about his book and get your own copy at this link ...
https://practicewhisper.com/book/
Part 2 of a 2 part episode. Dr. Gina Dorfman interviews Dr. Addison Killeen, a successful multiple practice owner in Nebraska and author of By the Numbers: A Guide to Buy and Run Your Dental PracticeDr. Addison is also a member of the Dental Success Network.
Grab a copy of the book at this link:
https://www.amazon.com/Numbers-Guide-Your-Dental-Practice/dp/1973856808/ref=sr_1_1?ie=UTF8&qid=1549411024&sr=8-1&keywords=dr+addison+killeen
Want to learn more about DSN?
https://www.dentalsuccessnetwork.com/
Part 1 of a 2 part episode. Dr. Gina Dorfman interviews Dr. Addison Killeen, a successful multiple practice owner in Nebraska and author of By the Numbers: A Guide to Buy and Run Your Dental PracticeDr. Addison is also a member of the Dental Success Network.
Grab a copy of the book at this link:
https://www.amazon.com/Numbers-Guide-Your-Dental-Practice/dp/1973856808/ref=sr_1_1?ie=UTF8&qid=1549411024&sr=8-1&keywords=dr+addison+killeen
Want to learn more about DSN?
https://www.dentalsuccessnetwork.com/
Part 1 of 2 from a crossover episode from Practice on Fire - The Podcast. In this episode, Drs. Mike Ling and Dr. Gina Dorfman discuss a hot topic - toxic employees!
Want to learn more about the upcoming yearly event for Practice On Fire? Just click on this link below!
https://www.practiceonfirelive.com/pof-2019-miami-2-step-order-form
Be sure to subscribe to Practice on Fire - Podcast
https://itunes.apple.com/us/podcast/practice-on-fire-the-podcast/id1332488112?mt=2
Part 1 of 2 of a special 2-part crossover episode from Practice on Fire - The Podcast. In this episode, Drs. Mike Ling and Dr. Gina Dorfman discuss a hot topic - toxic employees!
Want to learn more about the upcoming yearly event for Practice On Fire? Just click on this link below!
https://www.practiceonfirelive.com/pof-2019-miami-2-step-order-form
Be sure to subscribe to Practice on Fire - Podcast
https://itunes.apple.com/us/podcast/practice-on-fire-the-podcast/id1332488112?mt=2
Part 1 of a 2 episode feature. Dr. Gina Dorfman interviews Dr. Andrew Turchin, a successful practice owner in the resort town of Aspen, CO. Dr. Turchin specializes in creating and restoring natural beautiful smiles with cosmetic procedures.
Check out Dr. Turchin's special coaching sessions for dentists, Cosmetic Confidence Coaching.
https://www.cosmeticcoaching.com/
Also be sure to check out the event Practice On Fire, as mentioned in this episode.
https://www.practiceonfirelive.com/pof-2019-miami-2-step-order-form
Part 1 of a 2 episode feature. Dr. Gina Dorfman interviews Dr. Andrew Turchin, a successful practice owner in the resort town of Aspen, CO. Dr. Turchin specializes in creating and restoring natural beautiful smiles with cosmetic procedures.
Check out Dr. Turchin's special coaching sessions for dentists, Cosmetic Confidence Coaching.
https://www.cosmeticcoaching.com/
In this episode, Dr. Gina Dorfman interviews her good friend, Dr. Mike Ling, a practice owner in Ontario Canada and one of the Co-founders of the popular conference and summit, Practice On Fire.
This year Practice On Fire will be in Miami! You can still claim your spot at this link below ...
https://www.practiceonfirelive.com/pof-2019-miami-2-step-order-form
Part 2 of a 2 episode feature. Dr. Gina Dorfman interviews Dr. David Maloley, a practicing dentist in Colorado and host and creator of the famous dental podcast, The Relentless Dentist.
This episode is all about setting goals and living life to the fullest. A very inspirational and special episode you won't want to miss.
Be sure to check out Dr. David Maloley's Podcast, here:
http://relentlessdentist.com/
Learn more about DSN (Dental Success Network)
https://www.dentalsuccessnetwork.com/
Pick up a copy of Titans of Dentistry
https://www.amazon.com/Titans-Dentistry-performers-think-differently/dp/0999786334/ref=sr_1_1?s=books&ie=UTF8&qid=1548296134&sr=1-1&keywords=titans+of+dentistry
Part 1 of a 2 episode feature. Dr. Gina Dorfman interviews Dr. David Maloley, a practicing dentist in Colorado and host and creator of the famous dental podcast, The Relentless Dentist.
This episode is all about setting goals and living life to the fullest. A very inspirational and special episode you won't want to miss.
Be sure to check out Dr. David Maloley's Podcast, here:
http://relentlessdentist.com/
Part 2 of a 2 episode feature. Dr. Gina Dorfman interviews Dr. Jason Tanoory, a successful multiple practice owner in the Finger Lakes region of New York.
Part 1 of a 2 episode feature. Dr. Gina Dorfman interviews Dr. Jason Tanoory, a successful multiple practice owner in the Finger Lakes region of New York.
In this episode Dr. Gina Dorfman interviews Dr. Tim Rauch, a practicing dentist in Hollister CA, Dental Marketing Guru, and a Co-Founder of Dental Authority Marketing.
Visit
https://www.dentalauthoritymarketing.com/am-home
Part 2 of a 2 episode feature. In this episode, Dr. Gina Dorfman interviews Dr. Chris Phelps, creator of Golden Goose Scheduling and CallTracker ROI. In the second half of this podcast they discuss team management, assigning the correct jobs to the right employees, and creating and achieving trackable ROI for new patients.
Part 1 of a 2 episode feature. In this episode, Dr. Gina Dorfman interviews Dr. Chris Phelps, creator of Golden Goose Scheduling and CallTracker ROI. In this first half of the episode, they discuss the Kolbe concept for measuring success and how to have the right team members implement systems and processes.
Visit
http://www.drphelpshelps.com/seminars/
In this episode of Behind The Smiles, we interviewed Dr. Erin Elliott, the Queen of Good Air! Dr. Elliott is a practicing dentist in Post Falls, Idaho. She has a passion for treating patients with Sleep Apnea and is well known for her lectures and courses on the subject.
View Video Version Here!
Visit
http://sleepapneanw.com/about-us/
In this episode of Behind The Smiles, we interviewed Dr. Paul Etchison, a published author, motivational speaker, podcaster, and a successful practice owner. Dr. Etchison hosts and produces the podcast series, Dental Practice Heroes.
Visit
http://www.dentalpracticeheroes.com/
In this episode of Behind The Smiles, we interviewed Susan Gunn. Susan Gunn has over 21 years experience in business automation and financial software. She’s an Advanced QuickBooks ProAdvisor and a Certified Fraud Examiner. She has published 40 books.
Visit
https://susangunnsolutions.com/
Grab a copy of Susan's new book here!
https://moneyinmoneyout.susangunnsolutions.com/
In this podcast episode we interviewed Dr. Larry Emmot. Recognized as a leading dental high tech authority in the country and with over thirty years of experience as a practicing general dentist, Dr. Larry Emmott’s mission is to help dentists make good technology choices.
Visit
https://emmottontechnology.com/
In this special episode, we interviewed Andre Shirdan, keynote speaker, coach, and lecturer. Since 1989 Andre has worked with thousands of practices helping to create systems for treatment planning, staff training, goal attainment, internal and external marketing, and computer systems integration.
Visit
https://www.thecrewprocess.com/
Early on while managing and running the front office of two scratch dental practices, Laura Hatch quickly realized that sufficient office training was key in running a productive and successful dental practice.
Over the course of a few years, Laura founded and established Front Office Rocks. Today Front Office Rocks is the leader in online solutions for front office dental training.
Visit
https://frontofficerocks.com/
The dynamic duo, Sandy Pardue and Dana P. Salisbury of Classic Practice Resources sat down with us for this special video installment of Behind The Smiles. Classic Practice Resources offers a selection of proven, custom-tailored programs for dental practices and has been serving and assisting the dental community for over 20 years.
Visit
https://classicpractice.com/
Dr. Anissa Holmes has been a practicing dentist for over 16 years and is the creator/founder of the ever-growing site, Delivering WOW. In fact, Dr. Holmes now runs a special Bootcamp for dentists, helping them to realize and achieve their visions, by making dentistry fun again. It’s called Delivering WOW U. Dr. Holmes is a published author, wife, mother of two children, and practice owner of Jamacia Cosmetic Dental Services. She and her family have been living in Jamacia for the past 12 years. An upcoming project of hers, alongside a few other dentists, is DentalHub360, an online social media site for dentists.
Howard Farran, DDS, MBA, the founder and owner of Dentaltown.com and Dentaltown magazine, has practiced dentistry at Today’s Dental in the Phoenix metro area for more than 30 years. In 2017, Incisal Edge magazine ranked him among the 32 most influential people in dentistry.
Dr. Farran has lectured internationally on the business of dentistry since 1990, captivating audiences with his blunt, humorous and practical insights into the industry’s most controversial subjects. His genuine passion for helping dentists provide faster, easier, higher-quality and lower-cost dentistry to their patients is what drives him to this day.