Personal Growth, Encouragement, Sales & Management: Recent Episodes
Tracy Alexander
National automotive sales trainer Tracy Alexander discusses topics from business operations to personal growth. Tracy also enjoys coding, graphic design and web development.
This is part one in a four step series of phone follow up in the automotive retail sector.
Five seconds of bad audio at the beginning of this one. Sorry about that. My tone is quite relaxed in this series. But the material is first rate. Addressing one of the primary challenges for businesses operating in a post-COVID world.
A brief overview of how I believe a sales manager should view his or her day and how modern time management can really truly be measured. In this podcast I refer to desk manager vs sales manager. I am not referring to titles as dealers sometimes refer to them either way. I am referring to activity focus. Thanks!
Low key discussion of how to handle several types of customer situations when we 'feel' like things are not going well in the process.
Especially good for new sales reps but lots of info for anyone. Cool insight into what the customer perceives as they arrive.
A brief conversation about buyer motivators and a fresh perspective on selling to those needs or desires.
Several in a series discussing the product demo portion of the sales process. Some are soft in tone. Others, labelled as strong coffee versions, may be more 'rah rah' in tone. Enjoy your preferred flavor!
Four sections of podcast less than ten minutes each.
Addresses the showroom meeting of guests.
Uplifting five minute talk about having 'one of those days' and getting through it successfully.
Tracy talks for about half an hour about what we should be doing with customer follow up AND how we should be measuring our effectiveness.
Commitment is a two-way street. Learn how our commitment to do a great job can be reflected in our customers’ to our company.