Terminal E: Recent Episodes

Papabear and Babybear with various interviews

Papabear and babybear explain the importance of providing excellent customer service. Call us at (803) 450-0946‬ and leave your question at the beep and we will answer them weekly. If you are a customer service fanatic and would like to be a guest on our show please go to http://terminalpodcast.youcanbook.me, fill out the form and book a day and time that would work best for you! Welcome to Terminal E our goal is to leave you in a better state of mind at the end of each episode than you started listening.

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Babybear and Papabear talk about their experiences with customer service over the past couple of weeks.  If interested in looking at papabear's new shirt please head over to our website at www.terminalpodcasting.com.  Also, please go and shop for stuff to help us keep the lights on at https://bit.ly/belovedterminale  

Have a great day!  Until next time!   Enjoy your time here at Terminal E 

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This episode is very special.  We have interviewed Craig Wingerson who is a wealth of knowledge and he knows customer service. Thanks Craig for doing this interview with us.  We look forward to future interviews.  We talk about some good experiences dealing with customer service, the bad, and the ugly (I'll have Steve tell you about that one.)  Get comfortable and enjoy! Remember to call (803)450-0946 and leave us a question.  We would love to put the question and answer in our future podcasts!  

This episode occurred right after the New Year.  

Sponsored by AP-24 
terminalpodcasting.mynuskin.com 

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This episode explains revisitingTerminal E, how we spent our Christmas vacation in Salt Lake City, and wishing everyone a Happy New Year!  It talks about how we are all capable of giving excellent customer service.  We talk about some good experiences dealing with customer service, the bad, and the ugly (I'll have Steve tell you about that one.)  Get comfortable and enjoy! Remember to call (803)450-0946 and leave us a question.  We would love to put the question and answer in our future podcasts!  

Sponsored by Lumispa
terminalpodcasting.mynuskin.com 

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Papabear and babybear share an unedited account of their past week and their excitement for Christmas.  Please call in and ask a question, share a story,  you can even remain annonymous!    The number to call is 803-450-0946.  Have a safe and Merry Christmas! Until next time.. :) 

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Papabear and babybear interview Kasia Pawelak who is a realtor with EXP Realty.  She has had many challenges in her life and she has been able to provide a positive attitude and has dreams that she is committed to coming true.  Thanks again Kasia.  Transcripts and other info is provided at www.terminalpodcasting.com.  Thank you again for listening!

Links to products within the episode:

Kasia Pawelek PhD. Realtor & Team Leader

AP24 Whitening toothpaste

How To Talk To Anyone 92 Little Tricks for Big Success in Relationships by Leil Lowndes

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Papabear and Babybear interview a very successful business entrepreneur.  Kelli Van Pinxteren owns and operates a franchised cleaning company with her husband Jeremy.  Learn how they go above and beyond for their customers.  To them, customer service is more than just cleaning carpets.  The weblinks that are mentioned in the show are:

Heaven's Best Carpet Cleaning

Beauty Focus Collagen+

Powerful Training on great customer service:

Give 'Em the Pickle by Bob Farrell

Sound Effects and Royal-Free music

Pond5

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Papabear and Babybear interview Steve Brooks.  Steve , now retired, worked all his life in the hospitality.  We hope you enjoy this episode.  I know we had a great time making it.   Have a great Thanksgiving and Black Friday weekend!

http://terminalpodcasting.mynuskin.com.

Dale Carnegie " How to Win Friends and Influence People."

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Papabear and Babybear interview Valerie King a social engaging genius who enjoys interacting and helping her customers be the best that they can be, and will always give anyone a good a healthy pick-me-up, you are in the right place! Your insides and outside will thank you.

Valerie's recommended book:

Gifts of Imperfections by Brenè Brown
https://amzn.to/3CmRilx

Products that are mentioned on the show:
Lumispa with cleanser

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Papabear and Babybear interview a very successful Travel Advisor Kevin Mayfield of MWK Vacations!  The weblinks that are mentioned in the show are:

http://www.mwkvacations.com/

http://terminalpodcasting.mynuskin.com

Books mentioned:
Chillprenuer: The New Rules for Creating Success, Freedom, and Abundance on Your Terms

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This episode explains how Terminal E got its start.  It talks about how we are all capable of giving excellent customer service.  We talk about some good experiences dealing with customer service, the bad, and the ugly (I'll have Steve tell you about that one.)  Get comfortable and enjoy! Remember to call (803)450-0946 and leave us a question.  We would love to put the question and answer in our future podcasts!  

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Papabear (Steve) and babybear (Todd) provide insight to what makes good or mediocre customer service great and memorable.  Listen to some life stories that set these two pros aside from the customer service industry!  Call in and leave a message at (803) 450-0946‬ with your question for papabear and babybear to answer in future upcoming episodes of Terminal E.