Elevator Careers: Recent Episodes
Matt Allred
Elevator Careers is a podcast dedicated to the people who spend their lives and careers working in the vertical transportation industry. It is produced for the benefit of both elevator companies who are looking to hire great talent and for those who want to continue to grow professionally within the industry. This is an opportunity to create a dialogue with all of these stakeholders, learning from them and hearing the gems they have gleaned in their professions. The "Elevator Careers" podcast” is an opportunity to pay it forward" by sharing knowledge learned in the business and in the trade and helping others who are on similar journeys.
This episode is a live discussion about residential elevators and franchise ownership with Casey Dyon and Alex Martin, owners with Nationwide Lifts. Residential elevators are becoming an increasingly practical accessibility solution, and franchising provides experienced elevator professionals a supported path from technician to business owner. Alex and Casey share their journeys from elevator mechanics to business owners while discussing customer misconceptions, hiring challenges, accessibility solutions, and the value of building a business franchise with the support of an established network.
Chapters:00:00 Introduction
02:13 Journey from Technicians to Business Owners
10:02 The Importance of Residential Elevators
21:08 Educating Homeowners on Elevator Installation
28:05 Homeowner Insights Before Installation
30:53 Modernization and Lifespan of Residential Elevators
34:24 Challenges in Finding Talent for the Elevator Industry
44:34 The Ideal Franchise Owner Profile
50:25 Franchise Ownership vs. Independent Business Ownership
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Today's guest is Jessica Hellman, a business advisor specializing in mergers and acquisitions with Lift Business Advisors, Inc. With a background in applied mathematics and data analysis, Jessica has helped business owners understand what drives value, growth, and successful transitions. In this episode, we discuss private equity, business valuation, trust, and the steps owners can take today to build a stronger company.
Chapters:
- 00:00 Intro
- 01:17 Jessica’s Background
- 02:32 Transitioning into the Elevator Industry
- 06:00 Elevator Business Dynamics
- 08:04 Implementing Change in the Business
- 11:46 People and Relationships: Make or Break the Business
- 14:54 Private Equity and Market Trends
- 20:29 Valuation and Business Saleability
- 22:51 Challenges in Mergers and Acquisitions
- 28:02 Getting into M&A
- 29:39 Advice for Elevator Business Owners
- 32:08 Outro
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Today’s guest is Carlos Escobar, Traction Elevator Aficionado with Hyperion Solutions. Carlos grew up in a machine shop surrounded by craftsmen who could turn raw metal into solutions and that mindset still drives everything he does today. Carlos has spent his career tackling the toughest elevator modernization challenges and preserving century-old machines. More recently, he has been thinking deeply about where AI, training, and the future of the trades are headed next.
Chapters:
- 00:00 From Machine Shop to Mastery
- 04:58 The Allure of Legacy Equipment
- 07:32 Lessons from the Old Machines
- 09:56 Complex Challenges in Modernization
- 12:45 The Importance of Technical Expertise
- 15:42 AI: The Future of Training
- 18:24 Training the Next Generation
- 20:50 Mentorship and Industry Connections
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I sat down with Robert Schram from Cedes to talk about how technology is reshaping the elevator industry. Robert’s path into elevators started in construction, laying flooring to fund surfing trips, before eventually working his way from field repair into some of the most advanced conversations happening around IoT, predictive maintenance, and smart buildings. We discussed the evolution of elevator safety, what it means to “unleash the voice of the elevator,” and how new technology could transform the way elevators are maintained.
Chapters:
00:00 Intro
01:40 Journey into the Elevator Industry
05:52 Innovations in Elevator Safety Technology
07:49 The Future of Elevator Maintenance
10:14 Data-Driven Decision Making in Elevators
13:35 The Role of IoT in Elevators
15:45 Challenges in Adopting New Technologies
19:22 The Importance of Transparency in Elevator Services
27:41 Smart Behavior and Future Innovations
31:36 Elevators in the Connected Building of the Future
34:38 Advice for the Next Generation in the Industry
35:55 Outro
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this live episode, I met with Nick Tucker and Brian Thibault. Nick has been in the elevator industry for over 10 years and is a licensed elevator mechanic with experience in service, repair, modernization, and commercial operations. He currently serves as the Commercial Operations Manager at South Jersey Elevator. In addition to his operational role, Nick is a CET instructor. Brian is the Vice President of Education and Training at Associated Builders and Contractors New Jersey. Since entering the construction industry in 2002, he has advanced through nearly every level of the profession. Now, as a licensed electrician, secretary, and instructor for the New Jersey Electrical Group, Brian is dedicated to developing the future of the skilled trades. In this conversation, we dove into one of America's only non-union elevator apprenticeship programs, and how it can give young people more access to the elevator trade.
Chapters:
- 00:00 Introduction
- 00:03 The Workforce Crisis in Construction
- 02:00 Misconceptions About Skilled Trades
- 04:48 The Importance of Apprenticeship Programs
- 07:59 Corporate Investment in Workforce Development
- 10:41 Nick's Career Journey in Elevators
- 14:00 Brian's Career Path and ABC's Mission
- 16:51 The Role of ABC in Workforce Development
- 19:40 Finding Opportunities in Skilled Trades
- 22:41 Elevator Apprenticeship Program Development
- 25:52 Training Structure and Safety Protocols
- 29:52 Skills for Modern Apprentices
- 33:50 Opportunities After Completing Apprenticeship
- 36:59 Starting an Elevator Apprenticeship Program
- 39:53 Innovation in the Elevator Industry
- 40:46 Recruiting for Apprenticeship Programs
- 42:46 Apprenticeship Enrollment Process
- 45:54 Middle School Construction Camps
- 46:51 Rapid Fire Questions and Insights
- 51:46 Future of Workforce Development and Apprenticeships
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Today's guest is Michael Ryan, vice president of business development with the Peelle company. Mike is a long-time elevator industry leader whose career spans more than 46 years. From being hired over the phone into the wrong role to becoming one of the industry's most recognized experts in freight elevator doors, Mike has seen decades of change across the elevator world. As he prepares for retirement, Mike joined me to reflect on the lessons, relationships, and experiences that have helped define his remarkable career.
Chapters:
- 00:00 Introduction to Mike Ryan's Journey
- 04:56 The Evolution of the Elevator Industry
- 07:36 Understanding the Collaborative Nature of Elevators
- 09:31 Challenges and Misconceptions in the Elevator Industry
- 12:13 Lessons Learned and Advice for the Next Generation
- 15:03 The Importance of Community and Relationships
- 17:56 Looking Back: Reflections on a Career
- 20:06 Preparing for the Future of the Elevator Industry
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I sat down with Ricky Williams, a seasoned elevator industry leader whose career spans engineering, sales, business development, and executive leadership. Ricky is currently serving as vice president of business development and sales at ESI. Over the years, he's built a reputation for combining technical knowledge with a practical people-centered leadership style. Ricky's perspective is shaped by decades of hands-on industry experience and a strong belief that understanding both people and field operations is key to long-term success.
Chapters:
- 00:00 Ricky's Current Role and Responsibilities
- 05:09 Lessons from Early Career in Engineering
- 07:39 Technology Evolution in the Industry
- 10:32 Predictive Maintenance and Its Challenges
- 13:23 Understanding Elevator Modernization
- 16:31 Transitioning from Engineering to Sales
- 18:13 Pros and Cons of Industry Consolidation
- 20:36 Leadership Lessons and Team Collaboration
- 23:30 The Future of Vertical Transportation Technology
- 26:20 Reflections and Advice for the Future
Resources:
- Subscribe: https://www.youtube.com/@elevatorcareers/
- Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
- Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I sat down with Mike Luraschi, VP of Safety and Risk Management at TEI Group, to talk about safety in the elevator industry: how it’s evolved over the years, why complacency creates the biggest risks, safety resources for small companies, and why mental health support is essential for making sure everyone gets home safely.
Chapters:
- 00:00 Intro
- 01:07 Getting into the Elevator Industry
- 03:23 The Importance of Safety in the Elevator Industry
- 05:15 Transitioning to Safety Leadership
- 06:38 Individual Responsibility for Safety
- 09:19 Unique Challenges of Safety in the Elevator Industry
- 12:06 Level of Acceptable Risk
- 17:34 Complacency and its Dangers
- 24:43 Building a Safety Culture
- 28:00 Safety Resources for Smaller Companies
- 30:45 Mental Health & Safety in the Workforce
- 36:21 Final Thoughts on Safety and Community
Resources:
- Subscribe: https://www.youtube.com/@elevatorcareers/
- Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
- Connect With Us: linktr.ee/AllredGroup
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Today's guest is Mark Boelhouwer, a respected industry leader whose career spans Otis, Oracle Elevator, Vantage, and the founding of American Elevator Group. Mark has helped shape the modern elevator landscape through hundreds of acquisitions, decades of leadership, and a front row seat to the industry's biggest shifts. In this conversation, he shares lessons on growth, leadership, talent, and why the future of the elevator business is still full of opportunity.
Chapters:
00:00 Mark's Journey into the Elevator Industry
09:34 Building American Elevator Group
12:20 The Value of Experience in the Industry
16:27 Surprises in the Elevator Industry
20:14 Commitment to Elevators and Career Reflections
21:51 Navigating Career Transitions
24:00 Lessons from Starting Oracle Elevator
28:09 Key Insights on Team Dynamics
31:43 Future of the Elevator Industry
36:33 Advice for Newcomers in the Industry
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this live episode, I met with Matt Jackson and Jose Perez from Blackstone Elevator Consulting, a rapidly growing firm focused on helping building owners, property managers, investors navigate some of the most complex and expensive challenges in vertical transportation. Matt, the company's founder, brings more than 16 years of experience in elevator consulting, modernization planning, maintenance evaluation and capital planning with a strong reputation for helping clients reduce risk and make smarter long-term decisions. Joining him is Jose Perez, regional vice president for the Midwest, whose background spans consulting, modernization, planning, maintenance audits, service agreements, and equipment evaluations with experience at firms including VDA, Schindler, TK, and Urban Elevator. We discussed how building owners can avoid costly mistakes in elevator management and implement creative solutions.
Chapters:
- 00:00 Introduction to Elevator Consulting and Industry Challenges
- 01:27 Market Trends and Modernization Insights
- 04:43 Understanding Deferred Maintenance and Cost Implications
- 10:13 Navigating Elevator Modernization Estimates
- 12:44 Creative Solutions in Elevator Upgrades
- 20:12 Building Strong Contractor Relationships
- 29:42 The Importance of Communication in Contractor Relationships
- 34:01 The Importance of Communication and Relationships
- 35:28 Budgeting Strategies in the Elevator Industry
- 37:29 Navigating Elevator Service Contracts
- 39:39 Building Trust with Contractors
- 42:18 Creating Fair Contracts for All Parties
- 45:40 The Role of Consultants in the Industry
- 48:06 Common Mistakes Made by Building Owners
- 49:42 Understanding Contract Expectations
- 53:16 Misconceptions About Modernization
- 55:36 Rapid Fire Insights on the Industry
Resources:Subscribe
Submit a Topic Idea for the Podcast
Connect With Us
A Message From Our Sponsor:Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I sat down with Michael Carter, a partner of MR Elevator in West Texas, to discuss his career journey. Michael shared the process of learning empathy, resilience, self-investment, and leadership on his way from apprentice to business owner. We also discussed the importance of continuous learning and the positive impact that it can have both within the elevator industry and in our communities at large.
Chapters:
00:00 The Journey Begins: Leaving the Corporate World
04:26 Early Lessons: Growth Through Challenges
07:14 Mentorship and Self-Discovery
09:47 Empathy in Leadership: Building Stronger Teams
12:52 Taking Ownership: The Power of Personal Accountability
15:30 Transitioning to Office Roles: A New Perspective
18:28 Starting a Business: Lessons from Experience
20:55 Investing in the Future: The Elevator Industry
23:52 West Texas: A New Frontier for Opportunity
26:49 Building Community: Education and Collaboration
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I sat down with Jared Giblin from Draper Elevator Interiors. We talked about how their business evolved into a highly specialized niche, what goes into designing and installing custom elevator cabs, why interiors require such attention to detail, and what’s next for this area of the elevator industry.
Chapters:
00:00 Intro
01:41 The Evolution of Draper and Its Niche in Elevators
07:35 Family Business Culture and Its Impact
10:47 Expectations vs Reality of Entering the Business
12:06 Navigating Challenges in Custom Elevator Interiors
15:03 The Importance of Early Involvement in Projects
23:54 Reliability and Quality in Elevator Projects
27:07 The Complexity of Cab Interiors
29:16 Trends in Elevator Interior Design
32:43 The Future of Draper and Industry Innovations
33:39 Rapid Fire Insights and Closing Thoughts
35:02 The Importance of Recruitment in the Elevator Industry
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I interviewed Kris Garcia about his journey from the automotive industry to the elevator business. We discussed his passion for sales, mentorship in the trade, and important lessons he learned throughout his career. Kris emphasized the importance of relationships and shared that he and many others are happy to help newcomers to the elevator trade.
Chapters
00:00 Kris Garcia's Journey into the Elevator Industry
04:09 Mentorship and Relationships in the Elevator Business
06:52 Sales Passion and Industry Insights
09:39 Lessons Learned and Mistakes Made
12:27 Advice for the Next Generation
14:49 The Value of Relationships and Career Growth
17:26 Reflections on Career Choices and Regrets
20:18 The Future of the Elevator Industry and Opportunities
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I met with Jeremy Avraham, founder of LiftSync, to discuss how all parties working on an elevator installation can work together to save money, reduce stress, and enjoy the process.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I sat down with Blake Pilgrim, president of Wurtec, to discuss his experiences with leadership in the elevator industry. Blake shared key lessons he’s learned, difficult decisions he’s had to make in his position, and his views on the future of elevator technology.
Chapters:
00:00 Intro
01:39 Journey into the Elevator Industry
02:33 Key Lessons in Leadership and Culture
04:43 The Importance of Integrity in Leadership
06:43 Difficult Decisions as a CEO
08:27 Wurtec's Unique Position in the Industry
11:00 Addressing Inefficiencies in the Field
13:09 The Role of Technology in the Elevator Industry
15:51 Future Challenges in the Elevator Industry
18:10 Advice for Future Elevator Professionals
19:38 Final Thoughts
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Connect With Us: linktr.ee/AllredGroup
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this conversation, I sat down with Lisa Diaz as she shared her unique journey from Wall Street to the elevator industry. We discussed the need to find and maintain your best customers, and addressed how AI and technology are changing the trade. Lisa also emphasized the importance of human capital and skilled labor for long-term success in the elevator business.
Chapters:
00:00 From Wall Street to Elevators: A Unique Journey
04:49 The Importance of Relationships in Business
07:33 Navigating Industry Changes and Challenges
10:36 The Role of AI and Technology in Elevators
13:15 Understanding Customer Value and Loyalty
16:10 Lean Startup Principles for Innovation
18:58 The Future of the Elevator Industry
22:02 Valuing Human Capital in the Workforce
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I interviewed Rick Sayah, the senior vice president of VDA, a New York elevator consulting company. We discussed the process of making an elevator design functional for high-rise buildings, how building standards can vary internationally, and some interesting observations on how human behavior affects transportation. I also asked Rick to share his advice for the next generation of elevator professionals.
Chapters:
00:00 Introduction
03:28 Surprising Complexity of Elevator Systems
05:07 Deciding on a Career in Elevators
06:10 Memorable Elevator Projects and Challenges
07:58 Global Building Codes and Regulations
09:00 Designing Elevators for Tall Buildings
10:34 Impact of Amenities on Elevator Traffic
12:45 Mixed-Use Developments and Elevator Planning
14:29 Economics of Elevator Design in Skyscrapers
16:21 Technological Changes Over 20 Years
18:04 Training the Next Generation of Elevator Engineers
19:46 Industry Talent Gap and Knowledge Transfer
21:50 What Rick Looks for in Buildings
22:10 Human Behavior and Elevator Interaction
22:54 Final Advice for Aspiring Professionals
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I sat down with Matthew Montesano from DTM Elevator Consulting. A family-owned business with a rich history dating back to 1982. We discussed the unique challenges and opportunities of New York's elevator consulting market and the importance of being physically present to provide client support. We also addressed the evolution of elevator regulations in New York, the role technology plays in the industry, and how to navigate the influx of new tech while also relying on the expertise of trusted consultants.
Chapters
00:00 Introduction to DTM Elevator Consulting
03:38 The Importance of Being Present in NYC
05:49 Collaboration vs. Owner Advocacy
09:39 Navigating New York's Unique Regulations
12:39 The Role of Technology in Elevator Consulting
21:15 Understanding Violations and Compliance
27:54 Custom Reporting and KPIs
34:50 The Future of Technology in the Industry
38:04 The Importance of Recruitment in the Elevator Industry
Resources:Subscribe: https://www.youtube.com/@elevatorcareers/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this episode, I interviewed Jeff Pugh about his journey from an apprentice in the elevator industry to becoming a Vice President. We dove into his mindset transition from a worker to a leader, including many difficult lessons learned along the way. Jeff discusses some of the tough decisions necessary for preserving a positive work culture, stepping out of one’s comfort zone for personal and team growth, and his experience with turning around struggling branches.
Chapters:
0:00 Intro
1:43 From Apprentice to VP: A Journey in the Elevator Trade
3:44 The Role of Mentorship in Professional Growth
8:13 Transitioning from Worker to Leader
15:23 Assessing and Addressing Toxic Employees
20:35 Building a Positive Culture Across a Large Organization
23:45 Pushing Beyond Comfort Zones
26:07 Turning Around Struggling Branches
32:53 Lessons for Future Leaders
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Connect With Us: linktr.ee/AllredGroup
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this conversation, Ryan Schuett and I discuss his role as the business manager of the International Union of Elevator Constructors, Local 31 in Houston, Texas. Ryan addresses the significance of mentorship, the challenges of recruiting, and the importance of perseverance. We also discuss his own journey as a first-generation elevator constructor, and he offers his advice for aspiring elevator constructors.
Chapters:
00:00 Passion and Dedication in the Elevator Trade
07:31 The Role of a Business Manager
10:21 Path to Becoming an Elevator Constructor
18:50 Challenges and Opportunities in Recruitment
24:02 Mentorship and Community in the Trade
33:23 Preparing for Success in the Elevator Industry
40:45 The Future of the Elevator Trade
Resources:Subscribe: https://www.youtube.com/@elevatorcareers/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
This episode brings together advice and lessons from four consultants in the elevator trade that were previously interviewed on the podcast, each with their own unique path and perspective. Featuring Mike Balsamo from VDA, Joe McAnulty who serves as chair of the Elevator and Escalator Safety Foundation (EESF), Matt Jackson with Blackstone Elevator Consulting, and John Koshak with Elevator Safety Solutions, sharing advice they've learned throughout their careers.
Chapters:
0:00 Intro
1:47 Mike Balsamo: Communication
3:17 Joe McAnulty: Getting involved
6:30 Matt Jackson: Partnership and Integrity
9:00 John Koshak: Honesty and Tenacity
11:33 Outro
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Connect With Us: linktr.ee/AllredGroup
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
TW: suicide, depression, substance abuse
In this episode, I sit down with Stephen Hook, a former elevator mechanic with 36 years in the trade, to talk about his journey through the industry and his long struggle with addiction and depression. Stephen shares how his father's pride in the union first drew him into the profession and then how he battled internally for years before seeking help. Stephen speaks openly about resilience and honesty in recovery, the power of community and the construction industry's growing willingness to address mental health. Now a recovery advocate, his story is a reminder that asking for help is strength, and that recovery is a lifelong process.
To get in touch with Stephen, email Stephen.Hook@RecoveryUnplugged.com or call 347-939-8551.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Connect With Us: linktr.ee/AllredGroup
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
In this conversation, I spoke with Erin Fabian with MODPROS Elevator, about her journey from property management to working in the elevator industry. We discussed the complexities of elevator systems, the importance of elevator-related education for property managers, and the challenges involved in maintaining trust with elevator contractors. Erin emphasized the need for a service mindset and the importance of women in supporting each other in a male-dominated field.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Connect With Us: linktr.ee/AllredGroup
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
A Message from our Sponsor:
This episode of Elevator Tools and Tech is brought to you by LiftComm, a product of TEC Solutions, and providers of high-end elevator emergency communication systems. For more information, please visit https://www.liftcomm.com/ or email Joe at jbarone@tecsolutionsinc.com.
Intro:
In this episode, I met with Joe Barone, Senior Client Manager at LiftComm. We discussed their EAV Elevator Phone, an audio and text communication solution in compliance with ASME 17.1 codes that allows speaking or hearing-impaired people to communicate in case of emergency. We also addressed the progression of elevator emergency communications, the rigorous testing processes for these devices, and available integrations.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In this conversation, I sat down with Anya Codack to discuss her unique journey from aspiring artist through software development and consulting to taking over her family's elevator supplier business, Delco Elevator Products. Anya shares the challenges and lessons she learned in entrepreneurship, the importance of customer experience and the value of building a strong company culture. Anya also discusses the supportive community she found within the elevator industry that has been especially supportive to her and many other women.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
A Message from our Sponsor:If you're interested in working with PTL Equipment or learning more about their products, contact their office at 1-800-736-2120, or visit http://ptlequipment.com/ to learn more.
Intro:In this episode, I visited an elevator industry supplier called PTL Equipment in Toccoa, Georgia. I met with Jonathan Wright, the owner of the company, who started in drafting, worked his way up, and later bought the company. I also met with the national sales manager, Jonathan Latham, a veteran of the elevator industry for over 30 years. PTL Equipment is a family-owned business that views its mission as one of faith, fundamentals, and food.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In this interview, I sit down with Gerry Adams as he shares his multifaceted career journey from mechanical engineering and chemical sales into the elevator industry. Gerry delves into his experiences managing business operations and sales in the elevator sector, highlighting the challenges of transitioning mid-career, the importance of hands-on learning, and the need for high-quality training. Gerry emphasizes the value of technical knowledge to create success, and he encourages newcomers to ask questions and immerse themselves in their work. Check out Gerry's woodworking YouTube channel: https://www.youtube.com/@woodworkingwithgerry
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
A Message from our Sponsor:
This episode of Elevator Tools and Tech is brought to you by Express Elevators and Lifts, a "one-stop shop" providing various vertical transport solutions like passenger, freight, and custom lifts. For more information, please visit https://www.expresselevatorslifts.com/.
Intro:
In this episode, I interviewed the President and CEO of Express Elevators & Lifts, Puneet Mehta, to discuss the importance of customizing freight elevators, and the innovative solutions like zero-pit and modular hoistways that they offer. Learn how Express Elevators' expertise in pre-sales consultancy and project management ensures that each elevator is tailored to fit specific operational requirements, making them the go-to partner for businesses across North America.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
A Message from our Sponsor:
If you’re interested in becoming an NAEC member and learning about the many benefits they offer, please contact Paula Sanchez at (770)-760-9660, or by email at membership@naec.org.
Intro:
In this conversation, I sat down with Amy DiPaolo, the president of the National Association of Elevator Contractors, to discuss her personal experiences with the NAEC, the benefits of membership, and their initiatives aimed at education, safety, and empowerment. Amy encourages elevator professionals to get involved with the association to experience greater personal and professional development.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
A Message from our Sponsor:
If you're interested in the opportunity to franchise, contact Jason Booher, the franchise manager, at jason@elevators.com or visit https://www.elevators.com/franchise to learn more.
Intro:
This episode of Elevator Tools & Tech is brought to you by Nationwide Lifts, a leader in residential elevators and one of the first companies in the industry to build a large-scale franchise model centered on local ownership and customer care. I interviewed co-founder Andy Darnley to talk about what sets residential work apart, how diversification has fueled Nationwide Lifts’ growth, and opportunities for elevator technicians to step into entrepreneurship through launching a franchise with Nationwide Lifts.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In this episode, we talk with Paul Neal about how she found her path in the elevator industry, the challenges she faced early on, and how ADHD became her superpower. What may have seemed like a weakness became a real strength in helping customers solve problems, building relationships and thriving in a complex environment.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Message from Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Summary:
In this episode, we sit down with Sarah Trujillo to talk about how she entered the elevator industry and some of the challenges she faced. As Sarah dug in and asked questions, she became instrumental in transforming the company's workflow through systems and innovation. Little did she know that it would lead to even bigger opportunities down the road.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
Today's episode brings together the experiences of three women as they reflect on what it means to build a career in a male-dominated trade. Featuring Erin Scott with ATIS, Emerald Kuhns with NAESA International, and Shannon Drezek with the IUEC. They share the challenges they’ve faced, the programs and support systems that made a difference, and the courage it takes to speak up in spaces where women are still underrepresented. They also discuss the progress happening across the industry, from growing female participation to shifting workplace culture, and the barriers that still need to be addressed for the next generation.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In this episode, I interviewed Travis Hall, CEO of Alliance Elevator Solutions. Travis discusses the concept of being first in class in business, emphasizing authenticity and aligning with the right partners. He shares insights on navigating industry challenges, the value of educating customers, and the significance of understanding customer needs for long-term relationships. Travis encourages aspiring entrepreneurs to pursue their passions and highlights the supportive nature of the elevator industry.
Summary:
Travis Hall, CEO of Alliance Elevator Solutions, discusses the importance of authenticity and trust in business partnerships. He emphasizes the value of being "first in class" by focusing on efficiency, cost-effectiveness, and honesty. He highlights the significance of aligning with the right partners, whether suppliers or customers, to achieve long-term success. He shares insights on navigating industry challenges, educating customers, and the benefits of non-proprietary materials. Hall also touches on the role of AI in enhancing business processes and the importance of balancing visionary thinking with practical execution.
Resources:
Subscribe: https://www.youtube.com/@elevatorcareers/
Submit a Topic Idea for the Podcast: https://elevatorcareers.net/
Connect With Us: linktr.ee/AllredGroup
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: https://allredgroup.com
A Message from our Sponsor:
This episode of Elevator Tools and Tech is brought to you by Ziehl-Abegg. For more information, please visit https://www.ziehl-abegg.com/en-us/campaign/zatop-am
Or to contact Marc Hirsch, email marc.hirsch@ziehl-abegg.us
Intro:
This episode of Elevator Tools and Tech is brought to you by Ziehl-Abegg, a company headquartered in Germany that has been in the elevator industry for about 100 years. Their core products are gearless elevator machines and frequency inverters. Today, I'm talking with Marc Hirsch, business development manager for the Americas region. Three years ago, Marc transitioned to the North American headquarters in North Carolina to locally support the market introduction of a new, very compact series of gearless elevator machines using elastomeric-coated ropes–a new, innovative rope technology for the North American market.
Summary:
In this conversation, Matt Allred interviews Marc Hirsch from Ziehl-Abegg about innovative elevator technology, specifically focusing on elastomeric-coated ropes. Marc explains the advantages of this technology, including energy savings, compact design, and its impact on modernization projects. The discussion also covers the challenges of navigating regulations in the elevator industry and the potential future of this technology in North America. Marc emphasizes the importance of being open to new technologies and the benefits they bring to the industry.
Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In this conversation, I talked with Bill McGrath, Loannie Reyes, and Veronica Querales about the staffing challenges in the elevator industry. We explored the need for language skills, the importance of training and development, and the creation of career paths for new talent. We also discussed cultural perspectives on work and the value of trade skills versus traditional education.
Summary:
The conversation on the elevator careers podcast, hosted by Matt Allred, explores staffing challenges in the elevator industry, particularly the need for language skills, training, and career paths for new talent. Bill McGrath, Loannie Reyes, and Veronica Querales discuss the difficulty in hiring skilled workers, the importance of internal training programs, and the potential of learning Spanish to tap into new labor markets. They also highlight the benefits of trade skills over traditional education, the need for technical training, and the value of creating career paths within the industry. The discussion also touches on the cultural perspectives and the potential of new technologies to transform the industry.
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
Today's episode brings together advice and lessons from five entrepreneurs in the elevator industry, each with their own unique path and perspective. Featuring Corinne Nawrocki from Abel Elevator Consulting, Scott Akin from Archi-Tread, Richie Lobert from LML Lift consultants, Chris Gutkes from Island Elevator and Kevin Cunningham from HydraSafe Brake. They share what they've learned looking back on their lives and careers, covering themes like reliability, the mindset of an entrepreneur and the passion that drives innovation in the industry.
Summary
In this episode of the Elevator Careers Podcast, host Matt Allred engages with industry experts to explore key themes in the elevator industry, including the importance of reliability, the entrepreneurial mindset, and effective sales strategies. The conversation emphasizes the value of commitment, communication, and continuous learning for success in this dynamic field.
Special thanks to our guest host, Brad Hoersten!
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
This episode is a special milestone: our 100th episode! This time, I got to switch seats and be the guest interviewed by Brad Hoersten. We talked about my journey into the elevator industry, and what inspired me to start the podcast. We dive into what makes this industry feel like family, the challenges and rewards of creating the show memories from the past 100 episodes and what's ahead as we strive to inspire the next generation of elevator careers.
Summary:
Matt Allred, host of the Elevator Careers Podcast, celebrates the 100th episode with guest-host Brad Hoersten. Matt shares his journey from HR to elevator recruiting, highlighting the industry's unique culture and community. He discusses the podcast's inception, driven by his passion for understanding the elevator industry. Matt reflects on the challenges and rewards of producing 100 episodes, including the initial struggles and the support from industry leaders like Don Gelestino. The podcast aims to inspire the next generation and foster connections within the industry. Future plans include expanding the Tools and Tech series and hosting panel discussions on industry topics.
A Message from our Sponsor:
This episode is brought to you by Insuramax. Our team specializes in providing tailored insurance program solutions for elevator contractors, having over 20+ years of experience with new-to-operations or some of the Top 10 companies, and understands the unique risks associated with installation, maintenance, and repair. We will work closely with you to design comprehensive coverage plans that protect against liabilities, property damage, and operation disruptions while working to provide the most competitive pricing.
For more info, visitinsuramax.comor call Alan Jones at 502-648-7496.
Intro:
This episode of Elevator Tools and Tech is brought to you by Insuramax, a trusted provider of insurance solutions for elevator contractors. Today, I'm talking with Alan Jones, Vice President of commercial lines for Insuramax, with over 20 years of industry experience. Alan understands the unique risks of the elevator industry and has helped create a comprehensive insurance plan to protect your business. You can learn more at insuramax.com or give Alan a call.
Summary:
Alan Jones, Vice President of Commercial Lines at Insuramax, discussed his 25-year experience in insuring elevator contractors. He highlighted the importance of proactive claims handling, which has led to a 16% loss ratio since 2020, resulting in significant rate decreases for clients. Jones emphasized the need for comprehensive insurance coverage, including labor law and residential exclusions, and the benefits of quarterly claims meetings and contract reviews. He also noted the success of his program in reducing renewal costs and supporting new startups, offering competitive rates and personalized service.
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In this conversation, Don Gelestino shares key points of the presentation that he gave last year at the International Elevator and Escalator Symposium. Don is on the road again this fall. He recently spoke at the NAAC Expo 2025, Interlift 2025 and he will be presenting again at the IEES in Buenos Aires in December. Don emphasized the importance of adapting to technological advancements, the challenges posed by supply chain issues and the growing focus on sustainability. Looking ahead, Don predicts a future where predictive maintenance and AI play crucial roles in the industry, while also highlighting the enduring value of independent operators.
Summary:
In this conversation, Donald Gelestino shares his extensive experience in the elevator industry, discussing the impacts of consolidation, globalization, and technology on safety, efficiency, and competition. He emphasizes the importance of independent companies, the challenges they face, and the role of technological advancements like AI and predictive maintenance in shaping the future of the industry. The discussion also touches on sustainability and the evolving landscape of manufacturing and supply chains.
A Message from our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In this episode, I sat down with Jonathan Latham, Don Gelestino, Carrie LeFeber, Norm Nelson, Lynndi Tennyson, and Stuart Smith for live interviews at the NAEC Expo 2025. We talked about their experience with the conference, the messages they want to share with the elevator community, the biggest challenges facing the industry today, and lessons they’ve learned along the way. These were just a few of the many great conversations I had at this year’s event.
Summary:
Recorded live at the 2025 NAEC Expo, this episode features a series of insightful interviews with elevator industry professionals discussing key challenges, lessons learned, and advice for those in the elevator trade. Topics include navigating current industry changes, such as tariffs, and reflections on what keeps people passionate about their work.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In this episode, Jordan shares his journey in the elevator industry, discussing his experiences from his first day on the job to current projects.
He highlights the challenges faced during installations, the importance of safety, and the evolving technology in the field.
Jordan also emphasizes the significance of teamwork and camaraderie on job sites, and offers valuable advice for those considering a career in the trade.
Summary:
Jordan Ryan, an elevator mechanic, discusses his journey in the elevator industry, emphasizing the importance of humility and teachability. He recounts his first day on the job, where a mistake led to a messy cleanup, highlighting the need for careful sequencing. Ryan describes a typical installation process, detailing steps from setting jacks to wiring. He shares his most memorable and challenging projects, including a duplex setup in Lehi, Utah, and a fun installation in Holiday, Utah. Ryan also discusses the evolving technology, such as destination dispatch, and the dangers inherent in the trade. He advises aspiring technicians to stay humble and embrace the rewarding nature of the work.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
Today our guest is Lawrence Wolf. Lawrence talks about his journey from the Merchant Marine to the elevator industry, discussing the challenges and rewards of transitioning careers.
He emphasizes the importance of technical skills, community, and the satisfaction derived from helping others. The discussion also touches on the future of the elevator industry and the need for more young people to enter the trade.
Summary:
Lawrence Wolf discussed his career transition from the Merchant Marine to the elevator industry. He shared his initial challenges, including troubleshooting and repairing old elevators, and the satisfaction of helping people. Lawrence highlighted the importance of technical skills, community, and the need for more young people in the trade. He mentioned his new company and the impact of the COVID-19 pandemic on his commute. Lawrence also emphasized the variety of career paths in the elevator industry, including sales, inspection, and management, and the importance of continuous learning and adaptability.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In this conversation, Warren Tweer shares his unique journey into the elevator trade, detailing his early life, challenges faced during his apprenticeship, and the adventures he experienced while working in various international locations, including conflict zones.
Warren reflects on the evolution of elevator technology, the importance of mentorship, and the personal growth he achieved through his career.
Summary:
In this episode of the Elevator Careers Podcast, host Matt Allred sits down with Warren Tweer to explore his fascinating journey in the elevator industry. From unexpected beginnings to working in international conflict zones, Warren shares his experiences and insights on the evolution of elevator technology, the importance of mentorship, and the personal growth he achieved along the way. Tune in to discover how a career in elevators can take you to places you never imagined.
A Message from our Sponsor:
This episode is brought to you by Cloud Monitoring. Visit CloudMonitoring.us to learn more.
Intro:
This episode of Elevator Tools & Tech is sponsored by Cloud Monitoring, a cloud based remote monitoring systems that offers hosted, all in one monitoring of your equipment - 24 hours a day, 7 days a week, and accessible from anywhere. Now, let’s dive in.
Summary:
In this episode of the Elevator Tools and Tech podcast, host Matt Allred engages with industry experts Angelo Mottola, Bali Harmath, and Anthony Marchese to discuss the transformative impact of AI and IoT on elevators. They explore how intelligent elevators can enhance urban mobility, improve user experiences, and provide predictive maintenance to reduce downtime. The conversation also delves into energy efficiency, cybersecurity concerns, and the importance of integrating smart technology into building management systems. The experts share insights on the industry's technological advancements and the necessity for building owners to adapt to these innovations for better operational efficiency and tenant satisfaction.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
What if the only thing standing between you and a great career was showing up with the right attitude?
In this episode, I talk with Ryan Jones, an elevator pro whose journey started with a little encouragement from his then-girlfriend’s dad and grew into a full-blown career in the trade. Ryan’s story is a reminder that no one starts out knowing everything—but those who bring a desire to learn can go far.
From climbing into escalator pits to reprogramming controllers, Ryan shares the hard-earned lessons, funny moments, and the mindset that keeps him passionate about the elevator industry.
Summary:
In this episode of the Elevator Careers podcast, host Matt Allred interviews Ryan Jones, an experienced elevator professional. They discuss Ryan's journey into the elevator industry, the challenges and rewards of modernization, the importance of training and mentoring new talent, and the unique aspects of working in this niche field. Ryan shares insights on recruitment challenges, the differences between large and small companies, and what keeps him passionate about the industry. He emphasizes the importance of having the desire to learn and the various career paths available within the elevator trade.
A Message From Our Sponsor:
This episode is brought to you by Access Elevator & Escalator supply, and Quality Elevator Products. Visit AESupply.com and QualityElev.com to learn more.
Intro:
This episode is sponsored by Access Elevator & Escalator Supply, an elevator industry supplier of a wide range of components for elevator and escalator maintenance, repair, and modernization. And by her sister company, Quality Elevator Products, which specializes in the manufacturing and distribution of elevator and escalator parts and accessories. Together, they are more than just parts suppliers—They are solutions providers. Now, let’s dive in.
Summary:
Rick Milefchik, leader of Access Elevator Supply and Quality Elevator Products, discusses the importance of creating positive customer experiences. He emphasizes the need for responsive, transparent, and personalized service. Milefchik highlights the impact of Extreme Ownership culture, where employees take full responsibility for their actions. He also addresses the challenges of short product life cycles and the necessity of adapting to changing customer needs. Milefchik's companies focus on maintaining inventory to ensure timely delivery and value customer feedback to improve processes and services. The conversation underscores the importance of continuous improvement and customer-centric strategies in the elevator industry.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
From fixing cars on Staten Island to installing elevators in the heart of Brooklyn—and eventually helping shape elevator innovation overseas—Ken Hickey’s 37-year journey in the industry is anything but ordinary.
Today, he opens up about the tough early days, the mentors who shaped him, the shift from union to non-union work, and the leadership lessons that have helped him build teams and move elevators. If you’ve ever wondered what it means to really grow in this business, Ken’s story gives a great example.
Summary:
Ken Hickey, with 37 years in the elevator industry, discusses his journey from automotive to elevators, influenced by a mentor who taught him hands-on skills. He transitioned from union to non-union work for broader opportunities, including management, engineering, and sales. Hickey highlights a significant project with LG Otis, designing and installing MRL elevators in New York City, which required six weeks in South Korea and approval from the Department of Buildings. He emphasizes the importance of safety, teamwork, and continuous learning, advocating for passion and dedication in the industry.
A Message From Our Sponsor:
This episode is brought to you by Elevator Zip. Visit https://elevatorzip.com/ to learn more.
Intro:
This episode of Elevator Tools & Tech is brought to you by Elevator Zip, creators of Elevator Zip and the all new BOLT, an AI powered estimation and proposal tool for elevator mechanics and sales reps. Learn more at elevatorzip.com. Now, let’s dive in.
Summary:
Brad Hoersten discusses Elevator Zip and its new AI-powered tool, Bolt, designed to streamline the sales process in the elevator industry. Elevator Zip helps mechanics capture and propose repair sales leads more efficiently, reducing the time it takes from weeks to minutes. Bolt allows mechanics to create estimates, convert them to proposals, and secure customer signatures on-site, eliminating the need for office intervention. This empowers mechanics to act quickly, potentially increasing sales and customer satisfaction. The tool also includes AI-driven recommendations to ensure accurate proposals. The rollout process is expected to take about two weeks.
Intro:
Today’s guest, Anthony Marchese, grew up on the shop floor of his family’s elevator controls business — literally riding his tricycle between controller panels. From those early days to designing New York City’s first inclined elevator, Anthony’s journey is a blend of legacy, innovation, and vision for the future.
Anthony is currently Vice President Technical Services at VDA and a member of the VDA new product committee. In this interview, we talk predictive maintenance, elevating performance with smart tech, and what it takes to thrive in a rapidly changing industry. Join us as we dig into this exciting topic.
Summary:
Anthony Marchese, Vice President of Technical Services at VDA, discussed his journey in the elevator industry, influenced by his family's legacy. He highlighted his work on New York City's first inclined elevator and emphasized the importance of predictive maintenance using advanced sensors for vibrational analysis, temperature, and water infiltration. Marchese stressed the need for proactive maintenance to avoid catastrophic events and the importance of embracing technology to optimize performance. He encouraged young professionals to be enthusiastic and take risks, citing Jim Valvano's inspirational speech as a guiding principle.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In today's episode, we sit down with Andrew Glauser, a veteran elevator mechanic, adjuster, NEIEP instructor, QEI, and Foreman who's been keeping people moving safely for over two decades. From working on the new Buffalo Bills stadium to training the next generation of technicians, Andrew brings a wealth of knowledge and passion to our conversation.
Summary:
Andrew Glauser discusses his career in the elevator industry, starting with a family friend's influence and his own recruitment in 2004. He highlights his role in the Buffalo Bills stadium project and the pride he feels in his work. Andrew emphasizes the importance of continuous learning, mentorship, and safety. He notes the industry's growth, particularly in residential elevators, and the challenges of finding inspectors. Andrew also mentions the benefits of vocational training and the opportunities available, including the potential for veterans to leverage their GI Bill for education. He advises newcomers to ask questions, be eager, and prioritize safety.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
In a world of rapidly changing technology, some professions remain timeless - and today, we're diving into the fascinating world of elevator mechanics with a true industry veteran. Meet Jim Lembesis, a professional who's spent 46 years mastering vertical transportation, from working alongside sports legends at the United Center to installing elevators in Chicago's iconic Trump Tower. With a career spanning construction, maintenance, and modernization, Jim's journey is a testament to passion, continuous learning, and the incredible opportunities hidden in skilled trades. Get ready for an inspiring conversation about innovation, mentorship, and why some professionals never want to retire.
Summary:
Jim Lembesis, an elevator mechanic with 46 years of experience, discusses his career in the vertical transportation industry. He highlights the trade's global opportunities, mentions working on iconic projects like the United Center and Trump Tower, and emphasizes the importance of continuous learning and adapting to new technologies. Jim shares his progression from apprentice to foreman and modernization adjuster, and the rewarding experience of mentoring younger technicians. He underscores the excitement and challenges of the trade, including the necessity of mastering both mechanical and electrical aspects. Jim's passion for the industry and his willingness to stay active despite his age serve as an inspiration for aspiring elevator mechanics.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
To contact us go to: http://allredgroup.com
Intro:
Today our guest is Shannon Drezek, an IUEC elevator constructor, NEIEP instructor, and Qualified Elevator Inspector in Oxford, WI.
Shannon has been in the trade for 19 years and is passionate about the work she does; she only wishes she had found it sooner.
Shannon is excited that more women are joining the industry, and although they are still the minority, there is always room for talented and ambitious people.
If you have any interest, don't be afraid to give the Elevator Industry a try; you might just learn to love it like Shannon does
Summary:
Shannon Drezek, an elevator constructor and NEAP instructor from Oxford, Wisconsin, discussed her 19-year career in the vertical transportation industry. She highlighted the rarity of women in the trade, noting only about 300 out of 33,000 elevator constructors in the U.S. and Canada are female. Shannon emphasized the importance of childcare as a barrier for women entering the trade and the need for early exposure to trades education. She shared her journey into the trade, the challenges, and the rewards, including the variety of work and the opportunity to teach and mentor apprentices. Shannon encouraged more women and young people to consider trades careers.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
Intro:
Welcome to today's episode, where we explore the critical intersection of leadership, communication, and organizational success.
This is PART 2 of my interview with Tom Esch, a renowned expert in workplace dynamics and conflict resolution.
Tom brings over two decades of experience in helping leaders understand the nuanced 'people stuff' that can make or break a business.
We'll dive into how leadership skills, emotional intelligence, and conscious communication can transform workplace culture, prevent costly mistakes, and drive organizational performance.
Whether you're a business owner, manager, or aspiring leader, this conversation offers invaluable insights into creating more effective, human-centered workplaces.
To get in touch with Tom:
https://eschconsulting.com/
https://www.youtube.com/@UCADFdw9POGoK5eEGFCDKufw
To Get a Copy of Tom's Book:
https://eschconsulting.com/book/
Summary:
In this episode of the Elevator Careers Podcast, host Matthew Allred interviews Tom Esch on leadership, communication, and organizational success. Esch emphasizes the importance of personal accountability, emotional intelligence, and conscious communication in building a strong safety culture. He shares a story about a construction site where a lack of communication led to a fatal accident, highlighting the need for leaders to foster open dialogue. Esch also discusses the impact of rank and power dynamics on workplace safety and productivity, using examples from various industries. He stresses the significance of trust, empathy, and forgiveness in fostering a safe and effective work environment.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
Intro:
Welcome to today's episode, where we explore the critical intersection of leadership, communication, and organizational success.
This is PART 1 of my interview with Tom Esch, a renowned expert in workplace dynamics and conflict resolution.
Tom brings over two decades of experience in helping leaders understand the nuanced 'people stuff' that can make or break a business.
We'll dive into how leadership skills, emotional intelligence, and conscious communication can transform workplace culture, prevent costly mistakes, and drive organizational performance.
Whether you're a business owner, manager, or aspiring leader, this conversation offers invaluable insights into creating more effective, human-centered workplaces.
Summary:
Tom Esch discusses the critical intersection of leadership, communication, and organizational success. He emphasizes the importance of leaders being skilled in people management to avoid hurting businesses. Esch shares an example of coaching a CFO who nearly lost a $20 million job due to poor behavior, leading to improved office dynamics. He highlights the impact of rank and power on workplace dynamics, citing a 41% increase in comfort levels and a 50% rise in crucial conversations among trained Foremen. Esch also addresses the challenges of dealing with toxic bosses and the importance of genuine apologies and self-awareness in leadership.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
Intro:
Today our guest is Will Fleischer, a 25 year veteran of the elevator industry.
Will first got into elevators by answering a newspaper ad and has never looked back.
He has worked in and around Texas throughout his career, in a variety of roles and companies and currently owns and runs his elevator inspection company.
Most of all, Will loves coaching and developing the next generation, making sure they have all they need to stay safe and be successful
Summary:
Will Fleischer discussed his 25-year career in the elevator industry, starting from answering a newspaper ad for a helper position at a small lift company in North Texas. He transitioned to passenger elevators, worked on government contracts, and eventually earned his mechanic's card. Fleischer moved to Schindler in 2006, completed neap school, and advanced to a TM role. He later ran his own inspection business for 2.5 years before joining Kone. Fleischer emphasized the industry's benefits, including a pension and comprehensive health plans, and highlighted the importance of mentoring and developing the next generation of professionals.
A Message From Our Sponsor:
Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights!
Intro:
Today our guest is Jared Stearns, Sales Manager for Encoder Products, a supplier to multiple industries, including elevators.
Jared started his technical training, as a helper to his father, repairing tractors and other farm equipment in Eastern Connecticut.
After some time in the military and a close brush with School Teaching, Jared became a technician working on Servo Motors, which paved the way for his current position..
Jared credits much of his success to getting hands-on experience and is a big proponent of doing what you love.
Summary:
Jared Stearns, Sales Manager for Encoder Products, discusses his career path from a high school biology teacher to a technician at Servo Tech, where he gained hands-on experience with servo motors. He transitioned to sales, leveraging his technical background to solve complex problems. Stearns highlights the importance of practical experience over theoretical knowledge, especially in the elevator industry. He explains the role of encoders in measuring speed and position, emphasizing their critical role in safety-critical applications. Stearns also discusses the future of encoder technology, including reflective technology for improved reliability.
Intro:
Today, we're sitting down with Kevin Cunningham, an elevator professional and entrepreneur who, along with his partner Tim Toan, turned a critical safety challenge into a mission to safeguard lives.
Their company, HydraSafe Brake, isn't just creating a product - they're creating peace of mind for everyone who steps into an elevator.
This is a story of how a commitment to safety can transform an entire industry, proving that with vision and determination, we can make the world a little bit safer, one elevator at a time.
Summary:
Kevin Cunningham discusses the HydraSafe Brake, a device designed to prevent unintended ascending movement in elevators, mandated by the A17.3-2020 elevator code. The device, which can be installed on both traction and hydraulic elevators, uses disc brakes to clamp onto rails in case of brake failure. It is particularly useful in hospitals and public buildings, where safety is paramount. The installation takes about two days, and the device can be reused during modernization. Cunningham emphasizes the cost-effectiveness and safety benefits of the HydraSafe Brake, highlighting its role in reducing liability and insurance costs.
Intro:
Welcome to today's episode of The Elevator Careers Podcast. Our guest today is Kevin Cunningham, an industry veteran with over 40 years of experience in elevator construction, modernization, and consulting. Kevin's journey started with sheer determination—calling every day until he got his first job in the elevator trade.
In this episode, Kevin shares how his hands-on experience in the field shaped his career and ultimately led him to co-found HydraSafe Brake, a company dedicated to improving elevator safety with cutting-edge braking systems. We'll explore Kevin's insights on career growth, planning ahead, and the critical role of safety in the elevator industry.
So, buckle up and join us as we take a deep dive into the world of elevators and safety innovation with Kevin Cunningham.
Summary:
Kevin Cunningham, an industry veteran with over 40 years in elevator construction and modernization, shared his journey in the elevator industry. He emphasized the importance of communication and product knowledge. Kevin started in 1985 by persistently contacting Fujitec until they offered him a job. He transitioned from a helper to a mechanic in five years and enjoyed modernizations for their complexity. Planning ahead was crucial for him, learning from early mistakes. Moving from the field to consulting, he faced challenges in writing reports but developed templates for efficiency. His transition to manufacturing involved overcoming supply chain issues and emphasized the importance of learning the product and returning phone calls.
Intro:
Today our guest is David Smarte, Global Education and Safety Officer with the National Association of Elevator Contractors.
David started his career in 1978 as a union apprentice in Ocean City, MD and spent over 20 years in the field. David started specializing in safety over 20 years ago and joined the NAEC in a staff position in 2021 with a desire to drive safety education throughout the industry. David loves the elevator industry and loves helping keep people safe; he is passionate about learning and believes every question is worth asking.
Summary:
David Smarte, Global Education and Safety Officer at the National Association of Elevator Contractors (NAEC), discussed his 40-year career in the elevator industry, emphasizing safety and education. He highlighted his transition from a union apprentice in 1978 to a safety specialist and his current role at NAEC. Smart praised the industry's collaborative spirit and the importance of networking and continuous learning. He underscored the need for safety education and the role of organizations like OSHA and NEI in promoting best practices. Smart also noted the underrepresentation of small, independent shops and NAEC's efforts to support them through training and networking opportunities.
Intro:
In this episode, we sit down with Ray Downs, a 35-year veteran of the elevator industry. Ray started with Otis in 1989 as Regional Manager of EH&S and retired from TEI as Senior Vice President of EH&S.
Ray along with many dedicated safety professionals from the NEII and NAEC safety committees have just completed revising the Elevator Industries Field Employee’s Safety Handbook. Ray discusses the evolution of safety practices in the industry, including the development of the "9 Safety Absolutes" that have become an industry standard. His motto has always been “your family depends on you - to come home every night safely.”
Summary:
Ray Downs, a 35-year veteran in the elevator industry, discussed his career journey from General Motors to Otis Elevator and TEI Group. He highlighted the evolution of safety practices, including the development of the nine safety absolutes, which are now industry standards. Downs emphasized the importance of mentorship, continuous training, and adapting to new technologies. He noted the ongoing revision of the elevator field employee safety handbook to incorporate these absolutes. Downs also stressed the need for a unified safety program across the industry to ensure consistent safety standards and prevent accidents.
Intro:
Today we are talking about Phoenix Modular Elevator with with Chuck Tyler, Director of Operations and Business Development.
Phoenix Modular has been in business for 15 years and primarily serves North America. They are growing rapidly in an innovative side of the industry.
Phoenix Modular is able to pre-manufacture and ship their product, cutting down site impact and installation by 75 percent." They have an innovative product and approach that is driving healthy growth and industry change.
Summary:
Chuck Tyler, Director of Operations and Business Development at Phoenix Modular Elevator, discusses the benefits of modular elevators, which reduce site impact and installation time by 75%. Phoenix Modular pre-manufactures and ships elevators, cutting down on-site work. They specialize in 2-4 stop hydraulic elevators, with a maximum height of around 50 feet. Modular elevators offer safety, quality control, and efficiency, particularly in tight or time-constrained projects. They also provide flexibility for independent elevator contractors, offering just the hoistway or the complete system. Phoenix Modular aims to grow its customer base by educating the industry about the advantages of modular elevators.
Intro:
Today our guest is Chuck Tyler, Director of Operations and Business Development with Phoenix Modular Elevator. Chuck started his career in the field at 18 and with a family history in the trade, every meal he has ever eaten has been provided by this industry. Chuck loves what he does and is excited to be growing in a new niche of the industry.
Summary:
Chuck Tyler, Director of Operations and Business Development at Phoenix Modular Elevator, discusses his career journey in the elevator industry, which began at age 18 with a family history in the trade. He emphasizes the importance of safety as a mindset and responsibility, noting the industry's shift towards prioritizing safety. Chuck highlights his mentorship by his father and other industry veterans, and the value of planning and efficiency in his work. He advises newcomers to listen and learn, and experienced professionals to find fulfillment in their roles, suggesting that personal satisfaction is key to career success.
Intro:
Today our guest is Josh Gray, Sr. Recruiter with the Allred Group, a leader in elevator industry recruiting. Josh spent 24 years serving his country in the US Airforce, with 15 of those years working as an Airforce Recruiter
Although the transition from military to civilian life can be a challenge for many people, Josh has been successful and has many insights to share on that process. Josh is loving his work recruiting elevator professionals and has found some of the same camaraderie he enjoyed in the military
Summary:
Josh Gray, a senior recruiter at the Allred Group, discussed his transition from a 24-year military career to the elevator industry. Inspired by movies like "Top Gun" and a high school air show, Gray joined the Air Force, eventually becoming a recruiter. He highlighted the challenges of transitioning to civilian life, including adapting to different professional norms and job application processes. Gray emphasized the importance of mentorship and the value of helping people, which he found in both military and civilian roles. He praised the elevator industry for its camaraderie and mission-driven culture, aligning with his military background.
Intro:
Today, our guest is Gary Mosleh, Director of compliance at UNITEC Elevator in New York City. Gary joined the elevator industry mid career. After spending 10 years in the private equity world, he has learned to love the elevator industry, even though it's very different from where he started. Gary plans to make the elevator industry his final career stop, and finds his work very satisfying. Gary, welcome to the show.
Summary:
Gary Mosleh, Director of Compliance at UNITEC Elevator, transitioned from a 10-year career in private equity to the elevator industry. Initially working in new construction and compliance, he found satisfaction in the industry's challenges and relationships. Gary emphasized the importance of integrity, continuous learning, and effective communication with customers. He detailed the rigorous process of obtaining a Director of Inspection (DOB) license, including the need for extensive experience and passing a detailed code-based exam. Recent DOB code changes have increased fines for late deficiencies, emphasizing the need for timely compliance. Gary advises leaders to be humble, communicate openly, and be apologetic when mistakes occur.
Intro:
Chris has been in the industry 20 years and has led pioneering efforts to use IoT technology to improve elevator service and efficiency while also increasing margin.
Recently Chris co-wrote and delivered a presentation at the (international elevator and escalator symposium (IEES), entitled, "Targeted Elevator Maintenance leveraging IoT: Achieving the Trifecta of Labor Efficiency, Profitability, and Customer Satisfaction."
Join us now as we talk with Chris and explore these areas that are so critical to the success and growth of elevator contractors now and into the future.
Summary:
Chris Short, a leader in the elevator industry, discusses the importance of maintaining both customer relationships and mechanic pride through effective maintenance practices. He emphasizes leveraging IoT technology to improve service efficiency, profitability, and customer satisfaction. Short highlights the need for a structured business infrastructure, such as the Entrepreneurial Operating System (EOS), to support growth and maintain margins. He advocates for data-driven maintenance programs that are tailored to specific equipment and environments, enhancing operational reliability and transparency. Short also stresses the importance of employee buy-in and accurate data to ensure successful implementation and continuous improvement.
Intro:
Steve joined the elevator industry 25 years ago after spending his early career as a golf professional. Starting as a sales representative, he worked his way up to the executive team with a major elevator company.
Steve recently transitioned to a consulting role, which allows him to work directly with clients again and have more impact. In consulting, he appreciates the strong team and resources available at his firm, which helps him provide the best possible solutions for clients.
Steve's advice for newcomers to the industry is to find a mentor, be ethical, and have the humility to ask questions and learn.
Summary:
Steve Broom, a regional sales manager with VDA, discussed his 25-year career in the elevator industry, starting as a sales representative and rising to executive roles. He emphasized the importance of building relationships, mentorship, and ethical conduct. Steve transitioned to consulting to re-engage with clients, leveraging his extensive experience. He highlighted the growth of independent elevator companies and the competitive dynamics in the industry. Steve advised newcomers to find mentors, be ethical, and seek continuous learning. He expressed satisfaction with his career progression and the supportive team at VDA, which enables him to provide effective solutions for clients.
Intro:
Today our guest is Evan Rahey, Sales Executive with Wurtec with a specific mission to sell and promote The WURCOM Two-Way Communication Solution in compliance with 2019 ASME & code requirements.
Evan finds a lot of satisfaction working in the elevator industry and is happy to have found his niche. With his experience, Evan is uniquely qualified to educate the industry on this topic,
Evan sees a lot of companies who are reluctant or unaware that they can build their communication platform using digital technology while saying goodbye to outdated analog lines and it's his job to bring that message to the market.
Get in touch with Evan with any 2019 ASME / CSA code questions and to learn how the Wurtec system may be best for your project
Summary:
Evan Rahey, a sales executive at Wurtec, discusses the importance of transitioning from analog POTS lines to digital solutions in elevator communication systems to comply with the 2019 ASME code. He highlights that 75% of U.S. states and Canadian provinces have adopted the code, which mandates two-way video communication and internet connectivity for elevators. Evan emphasizes the cost savings and efficiency gains of digital systems, noting that 70% of modernizations still use analog systems. He advocates for building future-proof digital solutions to avoid outdated technology. Evan also stresses the importance of educating inspectors and the market to ensure compliance and safety.
Intro:
Today our guest is Jason Armistead, Software Engineering Manager with G.A.L. Manufacturing. Jason started in the elevator industry as a 17 year old after responding to an ad in the newspaper in Sydney, Australia, moved to the USA in 2006 and has worked in the industry 38 years. Although the work of an elevator engineer is often behind-the-scenes, Jason finds great satisfaction in seeing his software and innovations being used and appreciated by customers. While working in the software realm, he has also been fortunate to spend a lot of time in the field at job sites alongside many talented mechanics and field engineers. Jason has had a long and fulfilling career and he encourages others to consider the elevator industry as a rewarding career path.
Summary:
Jason Armistead, a software engineering manager at GAL Manufacturing, discussed his 38-year career in the elevator industry, starting as a 17-year-old trainee in Sydney, Australia. He detailed his work on the Otis 401 modernization project, which involved creating software to seamlessly integrate old 401 controllers with new 411 controllers. This project led to his relocation to the US in 2006. Armistead emphasized the rewarding aspects of his work, such as customer satisfaction and the joy of seeing his innovations in action. He advised aspiring engineers to consider the elevator industry for its variety, stability, and recession-proof nature.
Intro: Today, we are joined by Aaron Bailey, Sales Director at Star Elevator, based in the San Francisco Bay Area. Aaron holds a degree in Mechanical Engineering and began his career with TK Elevator immediately after graduating. With over a decade of experience in sales and sales management, Aaron takes pride in sharing his expertise with customers, helping them make informed decisions about their elevator systems.
Summary:
Aaron Bailey, Sales Director at Star Elevator, discussed his career trajectory, starting with a mechanical engineering degree and roles at TK Elevator and Otis. He highlighted the importance of reputation in generating new business, noting that 80% of their leads come from referrals. Bailey emphasized the unique challenges and rewards of working with old buildings in the Bay Area, such as modernizing 100-year-old basement drum elevators. He also contrasted the flexibility and customer-focused approach of independent companies with larger, more bureaucratic ones. Bailey advised newcomers to learn the craft thoroughly and build strong internal relationships.
Intro:
Today our guest is Richie Lobert, Founder & Co-Director of LML Lift Consultants in Melbourne, Australia. Richie has been in the industry for many years starting right out of high school and has traveled the world working on and with elevators as a mechanic, engineer and consultant. Richie is a true "Lifty" as they say in Australia. Richie loves the elevator industry and has met many amazing people from all over the world. He is grateful for the global elevator community and the richness it has brought to his life, and he finds a lot of satisfaction bringing his gifts and insights to this amazing industry.
Summary:
Richie Lobert, founder and co-director of LML Lift Consultants in Melbourne, Australia, discussed his journey in the elevator industry, starting as an electrical apprentice at Kone Elevators. He highlighted the global community feel of the industry, his 32-year career, and the challenges and rewards of his work. Richie emphasized the importance of proactive maintenance, the benefits of new technologies like ride quality apps, and the value of training clients. He advised new entrants to embrace opportunities, network globally, and maintain positive relationships. Richie also mentioned the growth of his consulting firm, driven by a team of experienced professionals and a focus on innovative practices.
Intro:
Steve Phillips is the Chief Operating Officer at Southern Elevator based in Greensboro, NC. Steve started his career outside of the elevator industry, gaining knowledge and experience in operations, from the military, NASCAR, emergency services and management for over 20 years. When Steve started at Southern, he found that the management skills and knowledge he had acquired elsewhere were perfectly transferrable to the elevator industry. Steve has learned a lot since starting and plans to retire from this industry. He has learned to love the elevators and is excited to continue to grow and innovate.
Summary:
Steve Phillips, COO of Southern Elevator, discusses his transition from the military and NASCAR to the elevator industry, emphasizing the importance of teamwork and respect. He highlights the challenges of adapting to the industry's unique culture and the necessity of understanding union agreements. Phillips shares his approach to management, focusing on crisis management, respectful communication, and fostering a culture of professionalism. He advocates for hiring individuals with strong leadership skills over those with elevator experience. Phillips also stresses the importance of balancing service with technology to ensure long-term sustainability and customer satisfaction.
INTRO:
Chris Miller is the General Manager with Kone in Salt Lake City, UT. Chris joined the elevator industry after several years in the US Air Force, where he took to heart the Core Values: INTEGRITY FIRST, SERVICE BEFORE SELF and EXCELLENCE IN ALL WE DO. Chris loves what he does and has come to know that the elevator business is truly a "team sport"; nobody can succeed alone. Chris is a student of leadership and strives to become a better leader every day.
SUMMARY:
Chris Miller, General Manager at Kone in Salt Lake City, discusses his journey from the US Air Force to the elevator industry. He emphasizes the importance of teamwork and leadership, influenced by his military background. Miller highlights the core values of integrity, service, and excellence, and the necessity of adapting leadership styles to different contexts. He shares insights on building trust with union members, the importance of equal authority, and the significance of humility and self-sacrifice in leadership. Miller advises new industry entrants to embrace the challenge and learn through experience, as the elevator industry offers a diverse and dynamic environment for leadership development.
Intro:
Emerald Kuhns, Executive Director of NAESA International. Emerald joined NAESA after working in sales leadership and she has never looked back. After 8 years administering the QEI certification program, Emerald was promoted to Assistant Executive Director and in 2023, she became the Executive Director. Emerald loves the fact that the elevator industry is one big family. She is passionate about safety and wants each and every person to be safe and return home at the end of the day
Summary:
Emerald Kuhns, Executive Director of NAESA International, emphasized the importance of safety in the elevator industry. She joined NAESA after a career in sales and has been with the organization for nearly 14 years, starting with QEI certification applications and progressing to Assistant Executive Director and then Executive Director. NAESA, founded in 1971, certifies and educates elevator inspectors, conducting about 75 classes annually. Kuhns highlighted the need for more inspectors due to an aging workforce and launched a new inspector training program. She also discussed the challenges of being a woman in a male-dominated industry and the supportive nature of the industry as a family.
Erin Scott is the Chief Operating Officer-US Inspections at ATIS. Erin joined the elevator industry after being a Naval fighter pilot and aviation maintenance duty officer in the US Military and quickly found her niche. Erin is passionate about learning as much as possible and knows the value of asking questions. Although she wondered if she was in the right place at first, Erin found many people who were as eager to teach as she was to learn. Erin loves the industry and loves being connected with those who are solving problems and making the magic happen.
Summary:
Career path from military to elevator industry.
- Erin Scott found her niche in the elevator industry after leaving the military, where she had a strong support network.
- Erin is passionate about learning and values asking questions, finding many eager teachers in the industry.
Career transition from military to civilian life, with a focus on Erin's experience in aviation and elevator maintenance.
- Erin describes her experience in the military, including being an F-18 pilot, and how it translates to the elevator industry.
- Erin explains how her training in aviation management and maintenance applies to her work in the elevator industry, highlighting the similarities between the two fields.
- Erin found a job that felt like home, with a team aspect that translated from military to civilian life.
- Erin considered working for airlines but found a better fit with Otis.
Transitioning from military to civilian life and career in the elevator industry.
- Erin discusses challenges of transitioning from military to civilian life, including adapting to new work environment and hierarchy.
- Erin describes how civilian work culture differs from military structure, with mechanics having more autonomy and fixed work hours.
- Erin shares her experience working in the elevator industry, highlighting the importance of understanding the value of the service provided to buildings and the challenges of proving one's knowledge and expertise in the field.
- Erin describes her first job as a territory manager, where she had to learn about elevator systems and mechanics, and how she was able to gain the trust of her team by showing genuine interest and asking questions.
Learning elevator industry, challenges in first year, and building trust with customers.
- Erin built trust with customers by explaining system upgrades and delays.
- Trust established in one territory helped cement role in customer relationships.
- Matthew Allred shares his experience transitioning from the aviation industry to the elevator industry, finding it challenging at first but eventually enjoying the balance and variety of the new role.
- Erin describes the first year of the transition as a "dance," with many moving parts to balance and learn, but eventually feeling confident in the new role.
Mentorship and career growth in the tech industry.
- Erin credits Dorothy Monahan as a long-term influencer who started in the industry as an admin clerk and became a leader in the field.
- Erin mentions mentors who helped her navigate challenges in her career, including Dan Tripp and Bobby Campbell.
Gender bias in the workplace and a humorous anecdote about a pregnant woman delivering a repair box in Boston.
- Erin shares experiences of gender bias in the workplace, including being assumed to be on the sales side based on gender.
- Erin emphasizes the importance of allyship and listening to marginalized voices in creating a more inclusive environment.
- Matthew Allred shares a humorous anecdote about Erin delivering a small parts box to a mechanic in Boston while pregnant.
INTRO:
Nathan Hall is the Chief Elevator Enthusiast at Vasile Elevator, a designer, manufacturer, and installer of premium commercial elevator interiors, cab shells, entrances and doors. Vasile Elevator was started with old-world grit, determination and an absolute dedication to quality. Nathan Joined Vasile 13 years ago, and with his background in the hospitality industry, he has brought passion, enthusiasm and an ever present desire to learn and improve.
SUMMARY:
Nathan Hall and Matthew Allred shared their experiences and insights on navigating the elevator industry. Hall discussed his 13-year journey at Vasile Elevator, emphasizing the importance of dedication, quality, and passion. Allred highlighted the growth and maturity of Vasile Elevator, crediting its success to its ability to understand the industry tapestry and provide consultative services. Both speakers emphasized the importance of passion and expertise in serving clients, particularly in the high-end condo market. They also discussed the challenges of balancing work and personal life and shared personal stories of immigration and success. Finally, they offered practical advice for entrepreneurs looking to establish themselves in the audio production industry, including the importance of personal branding and knowing one's numbers.
INTRDUCTION:
Today our guest is Mike Loeffler, Senior Vice President/General Manager with VDA Vertical Transportation Consulting. Mike started in the industry working in the field and loved it from the very beginning. He values that early learning as being key to his success and continues to learn everyday even well into his career. Mike enjoys working as a consultant and loves being able to assist both clients and contractors in finding mutually beneficial solutions to projects and / or issues and help foster relationships; his only regret is that wishes he found consulting sooner.
SUMMARY:
- Mike Loeffler's career paths and industry insights
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- Mike Loeffler regrets not surrounding himself with more knowledgeable people earlier in his career
- Mike Loeffler values early learning as key to success in the elevator industry
- Mike Loeffler's mechanical skills from motocross and carpentry helped him in his elevator job
- Mike Loeffler's career path and mentorship in the elevator industry
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- Mike Loeffler describes his 44-year career in the elevator industry, mentioning the various roles he's held and the camaraderie he's experienced
- Mike Loeffler highlights the competitive aspect of his work, citing the need to work harder to complete projects faster when other teams were involved
- Mike Loeffler describes his career journey, including working as a construction foreman, Operations Manager, and consultant
- Mike Loeffler highlights mentors who invested in him, such as his first manager and Arian Steve Bailey, and discusses his motivation for taking an opportunity in North Dakota
- Challenges and conflicts in the elevator industry
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- Mike Loeffler worked on modernizing space shuttle launch pads at Cape Canaveral, which became a 15-month project with $1.5 million in change orders
- Mike Loeffler found it interesting to learn about what goes on outside of the elevator story at the f8, despite having no qualms about spending money
- Mike Loeffler describes conflicting issues within his previous company, leading to a decision to become a consultant
- Mike Loeffler finds fulfillment in finding common ground with clients and elevator companies, despite initial frustration
- Contractor agreements and maintenance services
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- Challenging negotiations arise when clients want new components or changes to existing agreements, and contractors must justify the costs and benefits
- Mike Loeffler describes common scenarios where clients call for help mid-project, such as elevator issues or maintenance agreements not being met
- Mike Loeffler explains that some companies prioritize consulting services over maintenance agreements, which can lead to higher costs in the long run
- Mike Loeffler highlights the importance of having a comprehensive maintenance agreement that covers most aspects of elevator maintenance, rather than a basic oil and grease contract
- Challenges in construction management, including client resistance and team collaboration
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- Mike Loeffler discusses challenges of working with condominium boards, including resistance to recommended solutions and changing board members
- Mike Loeffler reflects on his 44-year career, suggesting he has learned from every situation but may not change anything if given the chance
- Mike Loeffler emphasizes the importance of having the right people on the team, with the right skills and expertise
- Mike Loeffler regrets not surrounding himself with more knowledgeable people earlier in his career
- Career development, relationships, and work ethic in the elevator industry
INTRODUCTION:
Jeremy Metzger is the CEO of Axxiom Elevator. Jeremy graduated from Penn State and joined the elevator industry with Kone as a Sales Rep, with his first assignment in Tampa FL. After Kone, Jeremy spent over 15 years at Otis in multiple management roles and following Otis, Jeremy spent two years as COO of Oracle Elevator. In 2023, Jeremy became one of the founders and CEO of Axxiom Elevator. Jeremy is excited about the future and is looking forward to partnering with independent owners who are seeking the support of a partner to help them take their businesses to the next level."
SUMMARY:
Building and selling elevator companies with CEO Jeremy Metzger.
Jeremy Metzger discusses building and selling elevator companies, with a focus on commitment and financial reward.
Starting a new elevator company with private equity investment.
Matthew Allred and Jeremy Metzger discuss their experiences in the elevator industry.
Jeremy Metzger and Matthew Allred acquired 5 elevator companies in 9 months, fully acquiring 2 in Florida and 2 in Arizona.
Metzger and Allred seek founder-backed companies to partner with, keeping founders involved in the business for long-term success.
Prioritizing customer needs and expectations in elevator maintenance services.
Jeremy Metzger and Matthew Allred discuss the value of Axiom's customer-centric approach to industrial maintenance services.
Axiom prioritizes monthly visits and personalized service to meet customers' needs, differentiating it from competitors.
Jeremy Metzger and Matthew Allred discuss the importance of clear communication and setting expectations with customers.
They emphasize the need to be upfront about what customers can expect from their elevator service, and to address any gaps in communication that may lead to misunderstandings.
Challenges and strategies for integrating multiple elevator companies.
Key challenge in acquiring and merging companies: ensuring knowledge sharing and integration.
Jeremy Metzger discusses efforts to streamline processes and support growth for acquired companies.
Metzger highlights the importance of back-office support to free up time for owners to focus on core business tasks.
Building and growing a successful private equity firm.
Matthew Allred and Jeremy Metzger discuss running a business, building relationships, and helping other business owners achieve their goals.
They appreciate the flexibility and autonomy of their roles, as well as the opportunity to work with long-time colleagues and build a successful business.
Jeremy Metzger: Vision for Axiom is to build a company he's proud of, doing things the right way.
Metzger hopes to stay on and continue growing the business with multiple private equity firms.
Entrepreneurship, industry advocacy, and safety in the elevator industry.
Matthew Allred and Jeremy Metzger discuss the challenges and rewards of buying and selling businesses.
Metzger advises listeners to be prepared for hard work and financial risk, but also highlights potential rewards.
Jeremy Metzger shares insights on staying safe and being prepared in the elevator industry.
He emphasizes the importance of being an advocate for the industry and protecting its values.
INTRO:
Jeremy Metzger, CEO of Axxiom Elevator. Jeremy graduated from Penn State and joined the elevator industry with Kone as a Sales Rep, with his first assignment in Tampa FL. After Kone, Jeremy spent over 15 years at Otis in multiple management roles and following Otis, Jeremy spent two years as COO of Oracle Elevator. In 2023, Jeremy became one of the founders and CEO of Axxiom Elevator. Jeremy is excited about the future and is looking forward to partnering with independent owners who are seeking the support of a partner to help them take their businesses to the next level.
SUMMARY:
- Matthew Allred and Jeremy Metzger discussed their early days in the elevator industry, including their recruitment processes and first job experiences.
- Jeremy Metzger shared how Kone's job description stood out due to the offer of a laptop, and how the q&a days of recruitment found individuals with the right mindset for starting a career.
- Jeremy Metzger joined Tony as a sales rep in Tampa, Florida, learning the business and delivering maintenance contracts.
- Sales techniques and customer relationships in elevator maintenance industry.
- Jeremy Metzger learned quickly in the field, enjoying customer management and sales.
- Service sales side of business provided a more rounded approach, including repair and maintenance.
- Jeremy Metzger describes finding new business as a challenging and longer-term process, often involving cold calls and cultivating relationships.
- Commission-based sales were introduced later in Jeremy Metzger's career, with a focus on selling as the reward rather than just the potential for more money.
- Sales commissions, mentorship, and safety in the elevator industry.
- Jeremy Metzger emphasizes the importance of balance in sales commission structures, ensuring both short-term incentives and long-term goals are met.
- Elevator industry typically operates with a base salary and account management responsibilities, rather than solely relying on commission-based sales.
- Jeremy Metzger mentions Bill Motley, a mentor who taught him bad habits and had experience in the industry.
- Jeremy Metzger highlights the hazards of the elevator industry and the importance of safety, after the death of his mentor Bill Motley.
- Safety in the elevator industry, emphasizing its importance and how it has evolved over time.
- Jeremy Metzger credits Otis with driving the industry's shift towards prioritizing safety, citing their comprehensive safety program and industry leadership.
- Industry-wide adoption of safety measures, including safety bags and equipment, has become a key metric for companies like Conan and ECA, with a focus on ensuring mechanics' safety.
- Matthew Allred and Jeremy Metzger discuss the importance of safety in the workplace and the need to prioritize it over other considerations.
- Jeremy Metzger shares a personal experience of a serious accident that could have been avoided if safety protocols were followed.
- Importance of being responsive and customer-focused in the elevator industry.
- Jeremy Metzger emphasizes importance of being responsive and returning calls promptly.
- Jeremy Metzger's philosophy is to make customers feel important and valued.
- Jeremy Metzger stresses the importance of being quick and responsive in customer service.
- Jeremy Metzger shares insights on starting a career in the elevator industry.
- He advises young people to be open to learning and humble.
- The industry offers growth opportunities despite economic fluctuations.
MA
Matthew Allred
2 minutes ago
@Otter, please rewrite the summary including speaker names
Message people or @otter
INTRODUCTION:
Corinne Nawrocki is the CEO and Founder of Abel Elevator Consulting, Inc. headquartered in Boston, MA. Ms. Nawrocki entered the vertical transportation arena in 2015, leading new sales strategies for TKE. She later moved into project management and on-site development with Schindler Elevator, where she learned the key factors contributing to the operational side of the elevator trade. With her boots on the ground approach, she always made time to be in the field and learn from the mechanics; This allowed her to develop and hone her skills to continue her journey which brought her to Abel in May of 2023. Corinne loves the challenges of the elevator industry and is passionate about growing, innovating, and facilitating her clients and industry partners to get to the next level.
SUMMARY:
Career path in elevator industry with a focus on problem-solving and customer experience.
- Corrine Nawrocki emphasizes the importance of being in the field and learning from mechanics to grow in the elevator industry.
- She stresses the value of challenging mechanics to create a healthy competitive environment and maintain respect.
- Corrine Nawrocki started in the elevator industry after college and has since held various roles, including account manager, business development manager, and field mechanic.
- Corrine Nawrocki has experience in both the independent and OEM markets and is now the founder of Able Elevator Consulting.
Leadership, trust, and teamwork in the elevator industry.
- Corrine Nawrocki shared their journey of building trust with mechanics through serving leadership and teaching, leading to earned respect and successful collaboration.
- Corrine Nawrocki led team to overcome obstacles and complete elevator inspection, demonstrating leadership and problem-solving skills.
- Corrine Nawrocki prioritized building trust with mechanics through personal connections and understanding their goals, leading to improved teamwork and retention.
Elevator industry challenges and opportunities for improvement.
- Corrine Nawrocki emphasizes the importance of gaining mechanics' trust through consistent action and prioritizing their needs.
- Corrine Nawrocki emphasizes the importance of slowing down and regrouping to overcome obstacles in the elevator industry.
- Corrine Nawrocki aims to create memorable elevator experiences to reduce fear and increase occupancy.
Elevator industry challenges and solutions, with a focus on customer service and partnerships.
- Matthew Allred and Corrine Nawrocki discuss the importance of creating a positive elevator experience for clients, which can lead to increased sign-ups and renewals.
- Corrine Nawrocki highlights the need for a holistic approach to elevator maintenance, involving all elements of the business, from mechanics to office personnel.
- Corrine Nawrocki discusses challenges in their role as a consultant, including building trust and communication with clients and contractors.
- Corrine Nawrocki envisions creating a one-house platform for clients to capitalize on infrastructure and stability, despite contractor changes.
Career advice and industry insights with Corrine Nawrocki, an elevator consultant.
- Corrine Nawrocki's early learning of "do what you say you're going to do" has become a valuable lesson in their career.
- Corrine Nawrocki advises younger professionals to get hands-on experience and challenge themselves in the field.
- Corrine Nawrocki emphasizes importance of challenge and openness in elevator industry.
INTRO:
Today our guest is Ed Rivera, Also known as "Your Elevator Pal." Ed is a regional modernization trainer with TK elevator, based out of New York City and has been in the industry many years. Ed has a passion for continuously improving the elevator industry and those in it. In the near future, Ed wants to start a live, in-person elevator industry networking group to continue to build each other. Message Ed on LinkedIn if you are interested in participating."
SUMMARY:
Starting an elevator industry networking group in NYC.
- Matthew Allred interviews Ed Rivera about elevator industry networking group.
- Ed Rivera discusses their unexpected career transition from TI to another company.
Career change and job opportunity.
- Ed Rivera shares their experience of being inspired to make a career change through a conversation on LinkedIn.
- Ed Rivera provides extensive list of equipment needed for a machine removal project, showing their willingness to help others.
- Ed Rivera was offered a job opportunity by a company in New York City, but was hesitant due to the timing of the project they were working on.
- Ed Rivera's mentors recommended they consider the opportunity, citing its unique nature and potential benefits.
Career opportunity and risk assessment.
- Ed Rivera seeks authenticity in corporate culture, meets welcoming people on trip to Atlanta.
- Ed Rivera took 6 months to decide on job opportunity after initial introduction.
Career growth and decision-making.
- Ed Rivera describes their decision to leave a role as "incredibly difficult" despite feeling it was the right choice.
- Ed Rivera did not have any fears about stepping into the new opportunity, feeling it was a natural progression.
- Ed Rivera shares their career journey of taking risks and making decisions based on personal principles and values, despite potential criticism or resistance from others.
- Matthew Allred agrees, emphasizing the importance of integrity and respect in making decisions that align with one's own journey and values.
Today, our guest is Chris Gutkes, President of Island Elevator. In this interview Chris shares his path of developing as a business owner in the elevator industry. Having been on this journey of a while, Chris has learned many lessons along the way; some of them the hard way. Though it's not always easy to develop self awareness and empathy, these are two of the critical skills for growing as a leader.
Show Notes with Time Stamps:
0:00:00 - [0:01:26] - Introduction, Matthew Allred welcomes Chris Gutkes to discuss his path developing as a business owner in the elevator industry.
0:01:26 - [0:02:47] - Chris Gutkes discusses his experience being interviewed previously by Matthew Allred and how his perspective has evolved.
0:02:47 - [0:05:06] - Matthew Allred asks Chris Gutkes about what it takes to run a business in the elevator industry and what that experience is like.
0:05:06 - [0:10:21] - Chris Gutkes discusses the importance of self-awareness, empathy, personal growth and understanding others' perspectives.
0:10:21 - [0:13:02] - Chris Gutkes shares examples of empathy-building exercises implemented at his company to improve communication and efficiency.
0:13:02 - [0:16:26] - Matthew Allred asks how Chris Gutkes addresses urgent requests without disruption, and Chris Gutkes outlines the process developed.
0:16:26 - [0:23:37] - They discuss leadership skills, problem-solving techniques, and overcoming fears through process development.
0:23:37 - [0:32:02] - Advice for entrepreneurs, defining one's purpose, and building a successful business are covered.
INTRODUCTION:
Michael Caputa is the Regional Vice President with Blackstone Elevator Consulting in Florida. Michael started his career with Thyssenkrupp elevator as an Account Manager in Atlanta and has grown in several different roles and companies. Michael is an endurance athlete and has proven over and over the power of the mind over matter. Michael believes the best bet you can make is on yourself. He likes to say; "Hard work beats talent. Stay humble, hustle, and never give up.”
SUMMARY:
0:00:00 Introduction - Matthew Allred introduces the podcast and guest Michael Caputa.
0:02:03 Transitioning to consulting - Matthew asks Michael about his motivation for transitioning from contracting to consulting.
0:04:53 Biggest value as consultant - Michael discusses bringing experience from the contractor side to help building owners.
0:07:02 Advocating for customers - Michael explains how consultants can educate customers and stand up for them when needed.
0:11:24 Contractor perspective on consultants - Michael shares how contractors may view consultants but the goal is mending relationships.
0:16:59 Improving communication - They discuss the importance of communication between all stakeholders to resolve issues.
0:20:23 Industry trends - Michael predicts a focus on training and customized service models to adapt to changing needs.
0:25:51 Words of wisdom - Michael shares parting words on believing in yourself and doing good work for success.
INTRODUCTION:
Michael Caputa is the Regional Vice President with Blackstone Elevator Consulting in Florida. Michael started his career with Thyssenkrupp elevator as an Account Manager in Atlanta and has grown in several different roles and companies. Michael is an endurance athlete and has proven over and over the power of the mind over matter. Michael believes the best bet you can make is on yourself. He likes to say; "Hard work beats talent. Stay humble, hustle, and never give up.”
SUMMARY:
0:00:00 Introduction and background on Michael Caputa's career path
0:02:04 How Michael got started in the elevator industry after college
0:02:25 When things started to click for Michael in the industry
0:03:44 Mentors who helped Michael navigate the industry
0:05:54 Biggest lesson Michael learned that impacted his success
0:07:22 What Michael loves most about the elevator industry
0:09:30 Biggest changes Michael has seen in the industry over time
0:11:08 Potential threats to the industry from supply chain issues
0:13:15 Advice Michael would give to the overall industry
0:14:25 Single most important thing for individual success
0:16:40 Importance of customer service and conflict management
0:19:03 Importance of delivering bad news directly
0:20:15 Advice Michael would give to someone just starting out
0:22:42 Thank you and sign off
Mike Balsamo is the Senior Vice President with VDA in New York City. Mike started his career with PS Marcato working summers as a helper and he credits his early time in the trade to being foundational to the work he does does today. Mike says responsiveness to customers is critical because that is how you build trust. Mike is also a champion of continuing education, knowing education is the key to opportunity.
Show Notes with Time Stamps:
[0:00:00] Introduction - Mike Balsamo's career path and dislike of term "business development"
[0:00:52] Matthew Allred introduction and background on Mike starting as summer helper
[0:01:41] Mike discusses getting into elevators and taking sales job despite father's doubts
[0:02:03] Matthew asks about initial fears of sales role and Mike's curiosity about elevators
[0:03:03] Mike discusses learning fundamentals as helper and building relationships
[0:03:19] Matthew asks about father's lack of confidence and Mike's willingness to try sales
[0:04:08] Matthew and Mike discuss value of hands-on learning vs formal education
[0:04:35] Matthew asks about challenges stepping into sales role after helper experience
[0:05:36] Mike discusses learning the business through customer service and product knowledge
[0:06:10] Matthew and Mike discuss challenges in passing knowledge to new generations
[0:07:02] Mike emphasizes importance of continuing education and trade certifications
[0:08:55] Matthew notes cultural mindset around trades careers needing redirection
[0:09:41] Mike discusses difficulty contractors have finding skilled trade workers
[0:10:12] Matthew asks how maintenance contracts can be difficult to get out of
[0:10:22] Mike explains cancellation clauses and process for "just cause"
[0:11:20] Matthew asks what most critical skill is in Mike's consultant work
[0:11:58] Mike emphasizes communication and responsiveness to clients
[0:13:11] Matthew asks how Mike handles unresponsive contractors
[0:13:19] Mike explains process for notifying client if contractor remains unresponsive
[0:14:50] Matthew asks about balancing client and contractor relationships
[0:15:06] Mike explains being upfront with clients about unresponsive contractors
[0:15:32] Matthew asks about Mike's consultation work when not hiring full service
[0:16:00] Mike discusses reviewing contracts for clients not hiring full service
[0:16:28] Matthew asks what motivated Mike to leave previous company after 21 years
[0:17:37] Mike discusses opportunity for growth that led him to switch companies
[0:18:08] Matthew asks about Mike's mentors who invested in him early in career
[0:20:39] Mike discusses learning from many mechanics over the years at first company
[0:21:59] Matthew asks how Mike's sales role changed after helper experience
[0:23:59] Mike discusses continuing to learn by going on service calls with mechanics
[0:25:44] Matthew asks about Mike's current responsibilities and territory
[0:27:30] Matthew asks for Mike's advice to the overall industry
[0:29:37] Matthew asks if Mike has seen changes in workmanship over the years
[0:30:35] Matthew asks for Mike's advice to individuals considering the industry
[0:33:23] Matthew thanks Mike for his time and insights
Ed Stachowiak is the Chief Operating Officer at Axxiom Elevator. Ed started his career as a sales rep with Otis Elevator in Syracuse, New York where he learned and grew rapidly. In 2023, Ed became one of the founders of Axxiom Elevator with a vision to become the "Elevator Service Provider of Choice." Ed believes personal and business growth is not easy. It takes a lot of courage to have honest and open conversations, but is essential to see your blind spots and grow effectively.
This is part 2 of the interview with Ed. In part one, we discussed his early career. Today we are discussing the challenges and learnings of starting a new business.
Show Notes:
0:00:00 Introduction
0:01:02 Starting a new elevator service provider with Ed Stachowiak of Axxiom Elevator
0:02:18 The motivation behind starting Axiom Elevator
0:03:36 Understanding the underserved segment seeking better customer service
0:05:04 How customer expectations have changed with the rise of on-demand culture
0:07:22 Ed's motivations for starting Axiom Elevator and the opportunity he saw
0:08:56 Building a strategic plan and culture around core commitments
0:10:54 Partnering with the right people who share the company's vision
0:12:29 Benefits partnerships provide for small business owners
0:14:14 Supporting partners' growth through expertise and resources
0:15:04 Flexibility in partnership structures based on partners' needs
0:18:03 Building partnerships through open communication and alignment
0:20:55 Addressing fears around partnerships through transparency
0:22:54 Partnership as a mutually beneficial relationship
0:25:35 Creative strategies for scaling businesses in unique markets
0:28:06 Parting words of wisdom on growth, communication, and blind spots
Ed Stachowiak is the Chief Operating Officer at Axxiom Elevator. Ed started his career as a sales rep with Otis Elevator in Syracuse, New York where he learned and grew rapidly. In 2023, Ed became one of the founders of Axxiom Elevator with a vision to become the "Elevator Service Provider of Choice."
Ed believes personal and business growth is not easy. It takes a lot of courage to have honest and open conversations, but is essential to see your blind spots and grow effectively."
SUMMARY:
This interview discusses Ed Stachowiak's early career journey in the elevator industry. Some of the key highlights include:
-
Ed got his start right out of college when he was recruited by Otis Elevator. He was drawn to the company culture and potential for growth.
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Seeing his colleagues' careers progress rapidly gave Ed motivation to continue advancing in his own role.
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Ed benefited greatly from mentors at Otis who invested time in teaching him, especially when he showed initiative and desire to learn.
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One of Ed's biggest early challenges was learning all the product knowledge, but he was able to gain hands-on experience in the field.
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Ed cites creating a culture where people want to succeed for the team, not just themselves, as a key lesson in leadership.
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Part 1 focuses on Ed's background at Otis. Part 2 will discuss the challenges and learnings of starting his own company, Axiom Elevator.
Introduction:
Kendra Glenn is the Managing Partner of BTS Elevator Packages. Kendra grew up in the industry, but wasn't sure she wanted to be part of the family business. After Graduating from college and working in hospitality for a few years, Kendra realized she wasn't being challenged or feeling fulfilled. Kendra decided to join the family business, G-Tech Elevator and after a few years she helped create BTS. Kendra has found the challenge she was looking for and is thriving in the elevator industry.
Summary of the interview:
- Kendra Glenn grew up in the elevator industry but pursued hospitality in college before realizing she wanted more challenge. She joined the family business G Tech Elevator and helped start BTS Elevator Packages.
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BTS was created to sell elevator equipment after years of installing with G Tech. As an independent, BTS focuses on customized packages, field surveys, and cost-effective solutions to help other independents compete.
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Kendra discussed overcoming initial challenges like learning drawings and the visualization aspect without formal training. Spending time in the field with her father and brother was most helpful for gaining hands-on knowledge.
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BTS saw its biggest year yet in 2022 and Kendra plans to continue growing through relationships and unique service offerings. Future goals include expanding product lines with a potential hydro package.
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The interview highlighted the collaborative culture of the elevator industry where professionals are passionate about sharing knowledge to help each other succeed, unlike some cutthroat industries.
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Kendra advises those interested in the industry to be willing to work hard, as there are many career paths and opportunities to continually learn and grow.
Show Notes with Time Stamps:
0:00:00 Introduction - Kendra grew up in the industry but wasn't sure she wanted to be part of the family business. After graduating college and working in hospitality, she realized she wasn't being challenged and joined the family business G Tech Elevator.
0:01:43 Welcome and introduction from Kendra
0:02:04 How did you get started in the elevator industry? Kendra discusses growing up in the industry and joining the family business after trying hospitality.
0:03:53 Why did you choose to study hospitality in college if you grew up in elevators? Kendra discusses wanting to try something new but ultimately missing being challenged.
0:09:15 Starting BTS Elevator Packages - Kendra discusses starting BTS to sell equipment after installing with G Tech for years.
0:11:13 Challenges of selling as an independent - Kendra discusses the challenges of competing on cost for new installations and how BTS addresses this.
0:16:09 Overcoming knowledge gaps - Kendra discusses her biggest challenge of learning drawings and calls out the importance of asking questions.
0:20:25 Growth and reception of BTS - Kendra discusses last year being their biggest and plans to continue growing through relationships and unique services.
0:25:07 Overcoming visualization challenges - Kendra discusses struggling with drawings but learning through time in the field.
0:28:33 Elevator industry culture - Both discuss the collaborative nature unlike some other industries.
0:31:00 Closing and parting thoughts.
Michael Frangias is the CEO of New York/New Jersey Elevator Company. Mike literally grew up in the industry, with his father taking him on the job at an early age. He didn’t like school, but he learned quickly while in the trade and came to love elevators. Mike has worked for several different companies, both large and small, and has gained many valuable insights over the years. Mike believes in employees and he trusts that if he tells them what he expects, they will come through.Otter
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Show Notes with Time Stamps for Mike Frangias Full Video Interview Podcast:
0:00:00 - Introduction to Mike Frangias' career in elevators and how he got started in the industry at a young age with his father
0:01:29 - Matthew Allred welcomes Mike Frangias to the podcast
0:01:31 - Mike expresses his appreciation for the podcast
0:01:38 - Matthew discusses his love for learning people's elevator career stories
0:02:07 - Mike describes how his father first started bringing him to work in the early 1980s
0:03:13 - Mike talks about working construction and unloading trucks as a teenager
0:04:10 - Mike returns to working in elevators at age 18
0:05:39 - Mike discusses working at various elevator companies and becoming a foreman
0:06:17 - Mike gets injured on the job and has to recover for six months
0:07:20 - Mike pushes himself to get back to work at a high level after his injury
0:08:13 - Matthew asks about Mike's biggest mentors besides his father
0:09:58 - Mike discusses more mentors he had after certain life events like his parents passing away
0:11:09 - Mike is impressed by a company he witnessed in St. Louis and their employee culture
0:12:25 - Matthew asks what created that positive company culture in St. Louis
0:12:37 - Mike discusses the owner's role in building trust and respect with employees
0:14:10 - Mike continues building businesses and learning from mentors over the years
0:15:20 - Mike discusses a period of consulting for different elevator companies around the country
0:16:17 - Mike talks about starting his own company 360 Elevator and buying Statewide Elevator in New Jersey
Introduction:
Tom McMahan is the Business Development Manager with Delaware Elevator, headquartered in Salisbury, MD. Tom started his career at Miami Elevator right after graduating from Florida State University in 1990, and after two years, Tom left the industry for a time to experience international business. After returning to the elevator industry, Tom was able to apply his international experience, opening Lerch Bates' first office in Latin America in 2017. Tom values his friendships, connections and all he has learned in the elevator industry; he believes your name and reputation are like gold that should not be gambled with
Podcast Show Notes with Timestamps:
0:00:00 Introduction and background on Tom McMahan's career
0:01:42 Tom welcomes and thanks Matt for having him on the podcast
0:02:06 Matt asks how Tom first got started in the elevator industry
0:02:28 Tom shares that he got a job with Miami Elevator right after college at Florida State University
0:02:54 Tom confirms he had no prior experience or thoughts of working in elevators
0:03:00 Tom's degree was in multinational marketing from Florida State University
0:03:59 Tom shares his first job was putting deflector shoes on a 20 story building
0:04:24 Tom spent his first 6 months in the field and then 6 months with a mentor
0:04:41 Tom shares he really enjoyed working for Miami Elevator
0:05:00 Tom left the industry for a few years to gain international experience
0:05:31 Tom returned to the industry working for TK Elevator
0:05:49 Tom was able to use his international experience opening an office for TK Elevator in Latin America
0:06:03 Tom shares what led him back to the US from Latin America
0:06:50 Tom discusses plugging back into the industry through connections from Miami Elevator
0:07:11 Tom wanted to live closer to family in Florida which also brought him back to the US
0:07:52 Tom discusses his role opening the first Latin America office for TK Elevator
0:08:00 Tom's office was in Fort Lauderdale, similar to his prior role at Miami Elevator
0:09:02 Tom's role expanded to a regional position managing 13 countries for TK Elevator
0:10:00 Tom discusses some differences he noticed between the elevator industries in the US vs Latin America
0:10:21 Opportunities for mechanics seemed more limited in Latin America compared to the US
0:10:34 Unions provided more support and training in the US compared to Latin America
0:11:47 Tom then moved to help open the first Latin America office for Lerch Bates
0:12:43 It was challenging to sell owners in Latin America on paying a premium for consulting
0:13:11 Preventative maintenance mindset was less common than reactive repairs in Latin America
0:14:42 Hard work and integrity can provide more opportunities in the US elevator industry
0:15:00 Networking is important but also value lifelong friendships in the industry
0:15:51 Never burn bridges and stay connected with mentors and colleagues
0:16:06 Tom was with Lerch Bates for around 2-2.5 years
0:16:31 The pandemic hit Latin America extremely hard, shutting everything down
0:17:02 Tom shares strict lockdown protocols in Chile like permits for grocery shopping
0:20:00 Tom discusses settling back in the US after living internationally
0:20:15 Tom enjoys the location of Delaware Elevator in Salisbury, Maryland
0:20:51 Tom shares he walks daily and watches the sunrise from his office
0:21:19 Tom's biggest lessons include never burning bridges and networking
0:21:58 Tom advises becoming a subject matter expert in your field over time
0:27:42 Tom's advice to his younger self is to stick with something and hold the course
0:29:14 Confidence comes with knowledge and experience over time
0:30:00 Tom shares advice for his daughter starting college.
Scott Akin is the owner of Elevator Sill Solutions by Archi-Tread, a manufacturer and installer of elevator cab and hoistway sills. Scott has been in the elevator industry over 30 years, starting at the bottom and working his way up in manufacturing. Scott first worked for a family-owned elevator manufacturing business, and after selling, he started his own company. With the intent to reinvent how this industry approaches the challenges with elevator sills both new and existing. Scott fully understands the value of creating and maintaining relationships and is a firm believer in being honest even though it may not be what the customer wants to hear.
Show notes:
0:00:00 Introduction
0:01:41 Scott Akin welcome and background
0:02:02 How Scott got started in the elevator industry through his wife's family business
0:09:02 Scott's work on Statue of Liberty elevator modernization projects
0:11:05 Impact of family business consultant on Scott's approach
0:13:15 Challenges of multi-generational family businesses
0:16:38 Importance of communication and relationships in business
0:20:01 Scott's experience transitioning to owning his own business
0:22:53 Origins of the ArcaTread sill overlay system concept
0:27:03 Benefits of the field retrofit approach for sill replacements
0:31:38 Advantages of Scott's system for labor costs and installation time
0:34:32 Solving unique challenges with the overlay system
0:35:04 Most important lesson learned: building relationships through honesty
0:37:06 Advice for those new to the elevator industry
Sammy Kolker is with Matot Corporation and represents the 5th generation of family members to work at Matot, which is 135 years old this year. Sammy is pleased and honored to be part of this family legacy. Sammy loves what she is doing and is thriving in an environment where she can really bring value and express her creativity. Sammy also sees the necessity of inviting honesty and vulnerability into the workplace, and by taking mentorship seriously, she is growing, while also helping those who come after her to thrive.
Summary:
This interview features Sammy Kolker, who represents the fifth generation working at Matot, her family's dumbwaiter manufacturing business. She discusses growing up in the industry and how she became involved after graduating college.
Sammy talks about common family dynamics challenges in multi-generational family businesses. She highlights how Matot has implemented both formal mentorship programs through Loyola University as well as informal mentoring. This has helped improve communication and bring the family together.
When she joined, Sammy was able to express her creativity through marketing and events. She also discusses her involvement in NextGen, which has helped develop her professionally. Some challenges she faced were learning the technical aspects as a non-engineer.
Her advice for newcomers is to find your work friends and get comfortable while also pushing outside your comfort zone. Get to know people from different backgrounds and bring your unique skills. Network within your company and industry through groups like NextGen.
Introduction:
Sean Madden is currently the innovation Manager at Southern Elevator. Sean grew up in the industry, but went to college for engineering, believing he would work on airplanes; instead, he fell in love with elevators. In 2010, Sean started Madden Elevator in Louisville, KY and he is currently serving as the President of the National Association of Elevator Contractors. Sean is passionate about the elevator industry and has created the “Elevator Strategic Hub” with a mission to empower elevator business owners to develop strategic solutions, allowing them to sleep better at night without worrying about their business.
Summary:
0:00:00 Introduction by host Matt Allred welcoming Sean Madden to the podcast.
0:02:08 Brief overview of Sean's career progression starting in the field and moving into management roles.
0:15:00 Discussion of Sean's experience starting his own company, Madden Elevator, and lessons learned from using strategic planning frameworks like EOS.
0:22:18 Explanation of how Sean got involved in his current role with Southern Elevator developing their "InTelevator" service model using new technologies.
0:25:00 Recap of Sean selling Madden Elevator and transition experiences, including a stint helping another business in Florida.
0:33:54 Discussion of Sean's book "Empowering Elevator Business Owners" and the Elevator Strategic Hub he created.
0:42:51 Highlights of Sean's biggest career lessons focusing on asking questions and continual learning.
0:49:48 Advice Sean gives to people just starting out in the industry to be curious and reach out for help and support.
Matt and Chris Strawn sit down to discuss Chris's career in the elevator industry.
Introduction:
Chris Strawn is the owner of Elevator Safety Training Services (ESTS). Chris started in the industry as an apprentice, after serving two tours in the US Navy. After 10 years in the field Chris joined his brother and another partner, building a firm which included inspection, consulting, and education. Chris loves to teach and is passionate about safety and about helping people take responsibility for their own learning"
Summary:
Matthew and Chris had a conversation about Chris's career in the elevator industry. Chris started in manufacturing but eventually moved into the field and became a supervisor. After about ten years, changes in building codes and certification requirements led Chris to realize he needed to make a change in his career.
Chris and his colleagues worked together in the elevator industry, conducting inspections and handling complaints. They focused on ensuring consistency in noting violations and improving safety practices. - 10:10
Matthew and Chris discussed their experiences in the elevator industry, including the challenges of getting everyone on the same page and the importance of safety training. Chris also mentioned the need for enough skilled personnel in the industry and the impact of management on employee success. - 21:40
Matthew and Chris discussed various topics related to the elevator industry, including the importance of hard work, safety, and taking initiative. They also shared personal experiences, such as Chris's tire blowout incident. -32:07
Chris and Matthew had a conversation about their experiences with a mechanic named Sparky who had a country operation and didn't have proper equipment. They also discussed the cultural differences between the South and other parts of the country. - 43:29
Amber Catlin-Kolodziej is the Executive Director of the Elevator escalator Safety Foundation. The EESF’s mission is to educate the general public on the proper and safe use of elevators and escalators. Amber’s goal is to further enable the EESF to keep our friends and family safe when they are using vertical transportation. Amber has a background working with non-profits and finds the elevator industry to be the warmest and most welcoming she has ever been involved with.
The EESF can be found at: https://www.eesf.org/
Matt and Amber sit down to talk about the Elevator Escalator Safety Foundation, it's mission and how Amber is working to carry that vision forward.
Summary:
0:00:00 Introduction from unknown speaker about EESF's mission of safety
0:00:36 Continued introduction about preventing accidents everywhere
0:00:41 Matthew Allred welcomes listeners and introduces Amber Catlin-Kolodziej as today's guest
0:01:41 Matthew asks Amber how she got started in the elevator industry
0:01:56 Amber explains finding the EESF job posting and applying
0:03:21 Amber mentions being at EESF for 6 months
0:04:05 Matthew asks about Amber's impressions of the elevator industry
0:04:05 Amber says it's the warmest industry she's been part of
0:05:00 Matthew comments on the industry feeling like a community or family
0:05:13 Matthew asks what Amber has learned about the industry
0:05:13 Amber discusses learning about the intricacies and parts involved
0:06:07 Matthew asks about the history of how EESF came to be
0:06:20 Amber explains the origins at a United event bridge builders meeting
0:06:47 Amber continues explaining the formation of EESF to educate the public
0:07:31 Amber provides more details on EESF's incorporation in 1991
0:08:10 Amber mentions the founding groups that helped establish EESF
0:08:50 Amber discusses EESF's current board and other supporting organizations
0:09:21 Matthew asks about public injuries that led to the need for education
0:09:31 Amber discusses safety issues for children on escalators and elevators
0:10:00 Amber continues giving examples of safety issues
0:10:41 Amber wraps up examples of common safety incidents
0:10:57 Matthew asks about the focus on second graders
0:11:07 Amber explains the former safety cat costume program for classrooms
0:11:32 Amber discusses challenges with COVID for in-person classroom programs
0:11:48 Amber mentions alternatives like gym teachers and first responders
0:12:33 Matthew asks about volunteer roles to spread EESF's message
0:12:46 Amber discusses sharing on social media and the safety writers website
0:13:05 Amber says to contact EESF about needs and suggested improvements
0:13:39 Matthew asks about upcoming Elevator Safety Week
0:14:16 Amber provides details on Elevator Safety Week in November
0:14:47 Amber discusses the planned 52 Weeks of Safety launch in January
0:15:31 Amber wraps up discussing 52 Weeks of Safety collaboration
0:17:57 Matthew thanks Amber for the interview
0:19:22 Amber's closing message about EESF's mission to prevent all accidents
0:19:36 Amber congratulates Laurie Dueitt on her promotion at EESF
0:20:00 Matthew thanks Amber and wraps up the episode
Scott Drummond is the President and Founder of Emi's Elevator a 501(c)3 non-profit organization, and Founder of Nokes Mountain Benefit Corporation. Scott has has over 20 years int he elevator trade, as an elevator mechanic. Scott has seen the disparity of dilapidated elevators through the country and has decided to tackle this problem head-on. By creating a Public Private partnership, Scott has the vision and vehicle to bring about modernizing elevator infrastructure in public facilities throughout America. Scott sees this effort advancing every sector of the elevator industry and, creating jobs using American equipment.
SUMMARY:
Scott Drummond, an elevator mechanic, discussed his passion for the elevator industry and the importance of his job. He also talked about his vision to create a solution for the problems faced by buildings when elevators are not functioning properly, particularly in public facilities. -0:01
Scott and Matthew discussed the concept of public-private partnerships for elevator infrastructure projects. Scott explained that this unique partnership allows for collaboration between private elevator companies and donors to fix elevators and bring them up to code, benefiting both the companies and the public. - 9:59
Scott and Matthew discussed Scott's elevator company, which is a for-profit business partnered with a charitable side. Scott faced lack of information as the main pushback, but overall, there was no significant opposition to his idea. - 16:07
Scott and Matthew discussed Scott's goal of doing business with everyone and his plan to modernize the elevator fleet. Scott also shared his personal motivation to help his granddaughter, Emmy, who had a difficult first year of life due to health issues. - 20:54
Matthew and Scott discussed Scott's vision for his nonprofit organization, which aimed to modernize elevators in various facilities and improve accessibility. Scott envisioned a future where elevators were widely talked about and utilized, benefiting communities across the country. - 31:28
Scott and Matthew discussed the importance of building relationships and embracing change in the elevator industry. Scott emphasized the value of collaboration and learning from disagreements, while also encouraging newcomers to feel lucky and excited about their job in this unique and rewarding field. - 37:38
Scott Drummond, President and Founder of Emmys Elevator and Nokes Mountain Benefit Corporation, discussed his passion for modernizing dilapidated elevators in public facilities throughout America. He emphasized the importance of creating a public-private partnership to advance every sector of the elevator industry, with a focus on American workers and equipment. - 42:46
Scott and Matthew discussed Scott's role as the Director of the elevator industry, focusing on creating jobs and using American equipment. Scott expressed his determination to keep pushing forward despite the challenges he has faced, emphasizing the importance of taking action rather than playing the victim. - 53:42
Matt Allred and Bill Appelbaum sit down to discuss Bill's career over the past 30+ years.
Summary:
- Bill started his career as a truck driver for Amtech elevator services at the age of 19, but quickly moved up to managing the warehouse and eventually transitioned into sales. He gained valuable experience and knowledge in the elevator industry, building relationships and successfully handling service, repair, and modernization projects.
- Bill discussed his career journey, including his favorite sales role in modernization and the impact of company consolidations. He also mentioned his experiences in different branches and his transition from sales to operations management. -
- Bill implemented a new philosophy in running the business by focusing on fixing elevators profitably and reorganizing routes. He also took risks and made changes, such as bringing in all mechanics to tackle a big job, which resulted in improved profitability and employee satisfaction.
- Bill discussed the success of the branch/district, which experienced a significant increase in profitability within a short period of time. They also shared important lessons they learned, such as the need to be knowledgeable, adaptable, and communicate effectively in order to succeed in the elevator business.
- Bill discussed the importance of learning and being open to different opportunities in one's career. Bill shared his experience of taking on various roles and how it led him to a position he enjoys in modernization sales at LCD elevator. -
- Bill discussed his experience working in sales, finance, and project management, as well as his transition from being a truck driver to a Vice President. Bill expressed his satisfaction with working in a smaller company without layers of management and highlighted the importance of owning one's own business.
- Matthew and Bill had a conversation about Bill's 33-year career in the elevator industry, discussing his various roles and responsibilities, including sales, management, and vice president positions. Bill expressed his passion for modernization and his current role in sales and project management with LCD elevator. -
Matt Allred and Rena Cozart sit down to discuss the Rena's experience becoming the Executive Director of the National Association of Elevator Contractors:
Rena Cozart is the Executive Director of the National Association of Elevator Contractors (NAEC). Although Rena was surprised to have been sought out for this opportunity, she was quickly impressed with the honesty and authenticity of those who she would be working with, and decided she wanted to learn more. Rena brings to the NAEC vast experience working with high-performing boards of non-profit organizations. Although Rena claims that she will never be an elevator expert, she loves helping the NAEC board bring about the visions of stakeholders of the organization."
Episode Summary:
- Rena was initially skeptical about joining the NAEC, but was drawn in by the passion, authenticity, and camaraderie of the people she interviewed with. She saw an opportunity to utilize her skills in executing the board's strategic vision.
- Both were surprised by the breadth of knowledge, emphasis on learning/growth, and supportive nature of the elevator industry. It feels more like a community than just an industry.
- The NAEC was founded in the 1940s as a way for industry professionals to connect, share best practices, and focus on safety. Rena emphasized honoring this legacy while also preparing for the future.
- Key NAEC offerings include education/certification, networking events, resources for women and next-gen groups, and plans to expand mentorship and implement digital access via an app.
- Rena highlighted the importance of asking for help and reaching out to others, noting how welcoming and supportive the industry is. She expressed gratitude for the opportunity to learn from industry experts.
- Overall themes were passion, authenticity, constant learning, and supporting each other as an industry "family". Reaching out is key, even for outsiders looking to get involved.
Chris Pearce is a co-owner of Skytec Elevator in Austin, Texas. Chris started his career as a union apprentice with Omni Elevator at age 19, but after a few years he left to finish his degree and also work as a technician in the high tech industry. After returning to the elevator industry, Chris realized he loved working on elevators and wanted to stay. Chris is passionate about using technology and transperency to drive results and deliver customer satisfaction.
Summary: Matt Allred interviews JT Peelle about his career path at Peelle Company, a 5th generation family business that manufactures elevator doors. JT discusses how he got involved in the business, the importance of customer service, and advice for those starting careers in the elevator industry.
0:00:00 - 0:00:31 Introduction
0:00:31 - 0:01:26 Overview of Peelle Company and JT Peelle's role
0:01:26 - 0:02:31 JT discusses starting his career at Peelle
0:03:24 - 0:04:23 JT acknowledges challenges of working for a family business
0:05:14 - 0:06:53 Importance of letting the next generation lead in new directions
0:06:53 - 0:08:10 JT's moment of realizing he wanted to lead Peelle
0:08:10 - 0:09:28 JT's college studies of anthropology and economics
0:09:28 - 0:10:39 Early history of Peelle Company focusing on elevator doors
0:10:39 - 0:12:53 Peelle's expansion and refocusing on elevator doors
0:12:53 - 0:14:19 Peelle's Canadian manufacturing facility history
0:14:19 - 0:16:16 Peelle's continued elevator door installations
0:16:16 - 0:18:08 Importance of customer service exemplified
0:18:08 - 0:20:32 Advice for careers in the elevator industry
0:20:32 - 0:24:52 Final thoughts on mentoring future generations
T. Bruce MacKinnon is the CEO of Elevator World Magazine. T has been with Elevator World for 27 years; 3 years as CEO. Elevator World is a family business that was started by T’s Grandpa, Bill Sturgeon in 1953; this year being the 70th anniversary.
Although he was initially hesitant to join the business, T fell in love with the elevator industry. He loves the people who make it all happen and finds his work very rewarding.
Bob Sinram has been working in the elevator industry for 23 years on his second time around. Bob’s first exposure to elevators was from 1980-1984 as a weapons elevator technician on an aircraft carrier for the US Navy. After the military, Bob chose to work in industrial maintenance, which he did for 16 years. Eventually Bob made his way back to the elevator industry, and has been here ever since. Bob loves making people happy by keeping their elevators running, and finds his work very rewarding.
Jim Comley is the President and Owner of Embree Elevator. Jim Started in the industry when he was 19 years old in 1950. After a few years in the Navy, Jim returned and worked for Payne Elevator for many years. In 1973, Jim bought Embree Elevator and to his day, he continues to work because he wants to. Jim is now 92, and he has been in the elevator business for 70 years. Jim loves what he does and has no intention of retiring any time soon.
Ray Miller is the Business Development Manager for Elevators with Schmersal, USA & Canada. Ray started his career with Southern Elevator & Electric Supply (SEES) in Fort Lauderdale, Florida in 2008. In 2009, Ray moved to Los Angeles, California, to take a promotion with SEES, and shortly thereafter, he took on the role of Sales and Operations Manager with Draka Elevator. Ray has been in the industry 16 years and loves the nuances of working with elevators. He loves the fact that there is always something new to learn, and he plans to stay with elevators for the rest of his career.
Josh Miller is the Sales Manager for Services & Solutions for Kone in the San Francisco Bay area. Josh has an MBA from St. Mary's College of California and spent about 20 years working outside of the elevator industry before joining Kone in 2020. Josh's prior experience prepared him to hit the ground running in the elevator industry. Although Josh admits he has more to learn, his unique perspective brings a lot to the table, and challenges all of us to look outside of our direct competitors in our quest for the best talent.
Darrin Porch is the Founder and CEO of SafeRise, LLC. Darrin founded SafeRise as a solution to safely address elevator installation issues throughout the US, particularly around hoistway safety. Darrin has worked in the elevator and construction industry for over 20 years, including significant time with Otis and Schindler. He is excited to help make the industry he loves even safer.
Matt Jackson is the president and founder of Blackstone Elevator Consulting. Matt started in the elevator industry with Kone as an Account Manager, and worked in Denver and Houston before landing in Chicago. When Matt joined VDA and began to see that the business runs best when founded on solid relationships. Matt brought this philosophy into his new venture and works to create relationships that stand the test of time.
Cornelius Walls is the Global Vice President of Elevator Sales with Formula Systems, North America. Cornelius has been in the industry since 1995, when he stared with Adams Elevator as a receiving clerk. Cornelius has served on the board of directors of the EESF for 14 years, including being chairman of the board for three years. He has also served on the board of the NAEC. Cornelius loves the wonderful people of the elevator industry; he is passionate about educating kids on elevator safety, and about helping to create amazing opportunities for the next generation
Steve Comley is the President of The Elevator Museum in Amesbury, MA. Steve grew up in the industry with his father working at Payne Elevator; Steve joined the company when he was 18 years old, and spent 43 years as a mechanic. Steve has a passion for all things "elevator" and has collected many artifacts from the trade. In 2018, Steve started 'The Elevator Museum' as a way to "Preserve our past and elevate our future.
Mitch Nici is the "Elevator and Escalator Program Manager" for the Washington Metro Area Transit Authority (WMATA) in Washington DC, overseeing all elevators and escalators. Mitch started his career as a helper with Flynn Hill Elevator in 1985 and in 1992, Mitch moved to Washington DC and joined WMATA. Mitch has been in the industry 37 years and has really enjoyed his career; he is proud of the trade and he is proud of what he does.
Today our guest is Nick Montesano, CEO and President of DTM Drafting and consulting services. Nick started as a helper with Millar elevator in New York City in 1979. In 1984, Nick joined his father, Joseph C. Montesano at the family consulting business. Nick has been in the industry 43 years and he is passionate about ensuring that the elevator industry and elevator professionals continue to be successful and well respected.
Evan Petrower is the president of Day Elevator and Lift, a Kleemann Company. Evan started Day Elevator as an accessibility and mobility company in 1992 and he has continued to grow. Evan holds a New York City Director license. Evan is the past president and board member of AEMA, and is a safety and education committee member of NAEC. He is passionate about customer service and education in the industry.
Chris Rivera is the President of Orlando Elevator, in Orlando, Florida. Chris started in the elevator industry in 1995 as a helper in Puerto Rico and in 1997, he moved to NYC to continue his career. In Jan 2000 Chris moved to Orland, FL and in July 2022, Chris started Orlando Elevator. Chris loves the elevator industry; he is passionate about educating customers and providing exceptional customer service.
Victor Rosario is the Chief Executive Officer of United Vertical Group and Co-founder of United Cabs, in New York City. Victor started in the industry while still in college, and found he has both a knack and a passion for the industry. Victor's passion drives him to continually innovate and to go above and beyond to "create customers for life."
Steve Ryan is the District Manager with Mitsubishi Elevator in Florida. Steve started his career as a Sales Rep with Schindler in 1982 and spent over 28 years in Sales, Branch Manager, and District Manager roles. Steve moved to Florida with Kone in 2013 and in 2018, Steve joined Mitsubishi and started the Tampa branch from scratch. Steve has been in the Industry 41 years, and loves it; he still enjoys waking up early and going to work.
John Mezzo is President of Dynasty Elevator in New York City.
John started his career with Otis Elevator as a Test Engineer working in Bloomington Indiana. He then moved to their US Headquarters in Farmington CT where he was a mechanical Engineer. After a few years of engineering, John moved to Las Vegas where he worked first as a New Equipment Sales Rep and then as a Service Sales Rep, before moving to Reno, NV as a Territory Manager. John moved back to New York and worked with Schindler for a few years in various roles leading to Branch Manager, and in 2021, he became a part owner of Dynasty Elevator. John is passionate about the work he does and loves the elevator industry."
Jay Arntzen is the President and CEO of Genesis Elevator, President of Revelation Manufacturing, and also Co-Founder of Saving Susan Ministry. Jay started with Montgomery Elevator in 1984, right out of college. Jay spent about 24 years with the company and in 2008, Jay started Genesis Elevator and in 2018, he started Revelation Manufacturing. Jay experience a big change of heart in 2014 and chose to start a ministry called "Saving Susan" as he realized he has a much bigger purpose than he had been able to see before.
Bobby Schaeffer is the President of D&D Elevator and Senior Vice President of American Elevator Group. Bobby started in the elevator industry as a helper with Flynn Hill Elevator in 1981. In 1982, Bobby started with D&D elevator, eventually becoming its President for 28 years. Bobby served as the President of the NAEC from 1999 to 2000, and was instrumental in creating the CET certification program. He also started the Elevator Learning Center. Bobby He is a member of the Elevator World magazine Executive Board and works with both The Elevator Learning Center and Elevator World to create and deliver the latest in educational content for the industry. Bobby is passionate about providing training and education to all who want to succeed. Bobby talks today about his career path and the keys to success, including hard work and continuous learning.
Eric Burket started in the elevator industry in 1997 with General Elevator, working in Hagerstown, Maryland. Eric quickly found his passion for the industry and has spent 25 years in various sales roles and locations, including Regional Vice President with TK in New York City. Today, Eric is the President of ELEV8 Elevator Consulting. Eric loves what he does and believes that hard work is the key to success.
Rick Milefchik is the Chief Operating Officer of Access Elevator Supply in San Francisco and Quality Elevator Products in Chicago. Rick started in the industry in 1981 with Montgomery Elevator as a 16 year old high school student, and grew from there. He spent 32 years with Montgomery/Kone and 8 more with ECS Corporation before taking on his current role. Rick met his wife of 33 plus years at Montgomery, and his three children work for him today with AES and QEP. Rick has accomplished much in his career, and all without ever leaving his hometown.
Jeff Smith started his career in new installation and modernization sales with, then, Thyssenkrupp Elevator, in Richmond Virginia. Over the past 20 years, Jeff has held various sales and sales leadership roles, and has also spent time P&L. Jeff is currently the Regional Business Development Manager with Smartrise Engineering for much of the Northeast. Jeff is full of enthusiasm for the elevator industry and is passionate about the Customer Experience and helping develop the next generation of industry experts.
Joel Frohlinger grew up in an elevator family in New York City and is a proud graduate of the University of Oklahoma. Joel has worked in the elevator industry for over 56 years; he started as a helper, ran his own business for about 34 years and still works as a consultant. Joel loves the work he does and the wonderful people who have become life-long friends.
Joey Austin is the president of Atlantic Elevators, a residential elevator contractor in North Carolina. Joey started as a helper in 2003 and quickly moved up to being a foreman. In 2009, Joey moved to the Bay area of CA and in 2012, he moved to Virginia, where he continued to perfect his skills. In 2014, Joey was offered an opportunity to buy into an ownership position, which he was excited to do. For the past four years, Joey has had full leadership control of the company. He loves the work he is doing and continues to grow."
Loannie Reyes, also knows as the “Elevator Chic," is the CEO of Authentic Elevator Services, headquartered in New York City. Loannie and her husband Quinn are originally from Puerto Rico and came to New York with the dream of learning the business and starting an elevator company in Puerto Rico. In addition to being the CEO, Loannie picked up the tools of the trade and is a mechanic and inspector; she can often be found performing repairs, troubleshooting and inspecting. Loannie loves the elevator industry and is passionate about teaching, training and developing everyone who wants to learn.
Amy DiPaolo is the Chief Sales Officer and an equity partner with Champion Elevator, headquartered in New York City. Amy started her career at Dover elevator at age 18 working a temp job in the office and she has never looked back. Amy is an ambitious learner and has performed every job possible and learned all aspects of running an elevator company. In 2014, Amy and her husband started Independence Elevator in New Jersey and operated it for seven years. In 2021, they sold to Champion Elevator and Amy joined as a partner. Amy is passionate about the elevator industry. She believes it is incumbent upon those who have benefitted from it to volunteer and groom the next generation. Amy is proud to have accomplished so much in her career and looks forward to continuing on her journey.
John Koshak joined the elevator industry when he was working as an electrician in San Francisco in 1980. John worked in all areas of the field, many office roles and also in manufacturing and design. John is passionate about safety and honesty in the organization, and he has the tenacity to fight for what he believes to be right. John is a NAESA Certified Elevator Inspector and Qualified Elevator Consultant. He is a member of the Board of Directors for Elevator World Magazine, Past President of the International Association of Elevator Consultants and past Chairman of the Elevator Escalator Safety Foundation. Today John works as a consultant and expert witness among other things.
Nick Gretsuk is Executive Vice President of CEC Elevator Cab Corp and Sterylift. Nick joined the elevator industry almost 30 years ago, and has worked in a variety of roles, both in the field and manufacturing cabs. In 2020, Nick invented Sterylift to clean the indoor air of elevators, and to help make the world a cleaner, safer, healthier place.
Joe Mcanulty is the General Manger of Liberty Elevator Experts, an elevator and consulting firm located in the Philadelphia area with operations all over the US. Joe started in the field as a helper and learned all he could with the trade. Eventually Joe was offered an opportunity to work in the consulting world and he made the move to Liberty Elevator Experts. Joe serves on the NAESA Board of Certification and also sits on the board of EESF. Joe loves the elevator industry and is passionate about what he does.
Today, we talk with Jonathan Fox, a founding member and owner of Resolute Elevator in Burlington, NC. Jonathan Started in the Elevator Industry at the very bottom and quickly learned the trade. In 2017, he and his wife took a leap of faith and started Resolute Elevator. Jonathan knows that as he is true to his word, and invests back in his company and his people, success will be the natural result. That principle has proven to be true over and over.
The Elevator Learning Center (ELC) was created to help provide a more advanced level of technical and safety training that is common throughout the elevator industry. The ELC is dedicated to helping elevator companies enhance their quality of service and protect the riding public. It is also dedicated to help elevator professionals advance their careers through education and training. Helping to reduce and eliminate safety accidents and incidents would be a huge win for those whose lives are dedicated to the vertical transportation industry.
In this episode, Dominik Sachsenheimer, President of Maven Group talks about his beginnings as a Financial Analyst for Otis Elevator to leading mergers and acquisitions for all of North America. Along the way, Dominik realized he really wanted to be an entrepreneur, so in 2016, Dominik founded Maven Group to provide advisement services to owners of independent elevator companies, as they are contemplating selling their businesses.
Troy Tilleraas is the Vice President of Field Operations with Schumacher Elevator. Troy has been in the elevator industry for over 30 years and about 21 of those years were in the field. Troy loves what he does and is passionate about the industry. Whether it be parts, tooling, or information, Troy's mission is to get the field personnel what they need so they, the company and the customers succeed.
Joe Bach is Vice President of Field Operations with Minnesota Elevator (MEI) and oversees half of the field operations for the company. He has been with MEI for almost 12 years and loves working in the industry. Joe finds great joy in continuously learning, improving and delivering the very best to their customers.
Fernando Mejia has been working, learning and teaching in the elevator industry for many years. He spent 30 years in the field before taking a management position. Today, Fernando lives in Tampa, FL and manages the region of central Florida. Fernando has been an eager student from the beginning and today he loves to share his knowledge with those who are ready to learn.
Today we are talking with Tom Slattery who is a retired mechanic who spent 41 years in the Elevator Trade. Tom Has great stories and friendships from the industry and he still goes back to New York to meet old friends every year. Tom considers himself fortunate to have been able to work with amazing people in a wonderful industry.
Today we are speaking with Chris Gutkes, President of Island Elevator. Chris is a 4th generation elevator professional; as he says it, he was "born into the industry." Chris is passionate about learning, serving and giving back. Chris recognizes that to be successful in the elevator industry, you need other people, and that includes investing in their success.
Today we talk with Alan Greenwell, currently a Mod Mechanic with Urban Elevator in TX. Alan has been in the industry many years and spent about 18 years in management with TK Elevator. Alan realized he loves working in the field and decided to move back to what he loves.
Cory Hussey, COO of Stanley Elevator talks with us about the beginnings of Stanley Elevator and how he got involved after college. Cory reminds us that for those who are dedicated, "the sky is the limit" when it comes to opportunities in the Elevator Industry!
Today we are talking with Ed Rivera, a Modernization and Construction foreman with TEI in New York City. Ed is passionate about the elevator industry and especially about the people who make it all happen.
Today on Elevator Careers, we are talking with Jeff Hanson. Jeff has been in the elevator industry since 1988, and today he talks with us about some of the valuable lessons he has learned over his career.
In this episode, we are speaking with Don Gelestino from Champion Elevator. We discuss Don's early beginnings in the industry and the things he has learned throughout his career. We also talk about what Don loves most about the elevator industry--the amazing people..