A podcast for home improvement contractors to help you crush your lead goals and take your business to the next level. Join us each episode as we give you powerful insights and practical tips on the best digital marketing strategies to help you grow your home improvement business.
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Caitlyn Noble and Meredith Medlin share the audio from a live webinar Caitlyn ran with Robin Day of WhatConverts and Tyson Dudley of JobNimbus, all about closed loop attribution for home improvement contractors. The big idea: stop measuring your marketing by leads, calls, or appointments, and start measuring it by revenue.
Most contractors cannot connect ad spend to closed jobs because the data lives in separate systems that do not talk to each other. The native WhatConverts and JobNimbus integration fixes that. WhatConverts captures every lead down to the keyword, JobNimbus carries the source data from intake through invoicing, and revenue flows back to WhatConverts and into your ad platforms so they optimize for money, not just clicks. The setup runs about a month, and it works for long sales cycles and for organic, paid, and LSA leads alike.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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You do not need a perfect logo to grow. You need a clear message, and clarity is fast and cheap where perfect is slow and expensive.
In this episode, Caitlyn Noble and Meredith Medlin tackle the trap that keeps so many capable contractors stuck: waiting eight months for the logo, the website, and the exact shade of blue to be perfect while a competitor with an uglier truck books jobs every week. They break down what a brand actually is (hint: your logo is just a hat your brand wears) and the three questions every homeowner is silently asking before they trust you with their roof or bathroom.
You will hear:
Whether you are launching from zero or finally ready to stop polishing and start booking, this one gives you permission to get in the market now and let the polish come later.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Somewhere between 30 and 50% of the leads a typical replacement contractor pays for never turn into a real opportunity — and it's usually not because the leads were bad. In this episode, Caitlyn and Meredith break down exactly where leads quietly leak out of the sales funnel, why most owners never see it happening, and what to do about it.
They walk through the standard replacement funnel — inquiry, set, confirmed, issued, demo, sold — and identify the five places leads slip through the cracks: slow response times, cancellations before issue, no-shows, demo no-sells, and the biggest one of all, aged leads that never get a second touch. Because a CRM is built to show wins, this slow drip of lost opportunity rarely shows up as a visible problem, which is exactly why it's so easy for owners to miss.
The conversation zeroes in on the two biggest culprits: speed to lead (the contractor who calls back first usually wins, regardless of price) and the graveyard of unsold, aged leads sitting untouched in the CRM. Caitlyn and Meredith lay out a simple Good-Better-Best framework for plugging the leaks — starting with just measuring where leads drop off, then fixing speed to lead, then building out full follow-up automation — so contractors can stop losing deals they already paid for.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Most replacement contractors already have a brand. They have a logo, a truck wrap, and a website that looks reasonably professional. What most of them do not have is a brand that actually does anything: pulling leads in, shortening the sale cycle, and letting them charge what they are worth.
On a recent episode of Digital Marketing for Contractors, hosts Caitlyn Noble and Meredith Medlin tackled the one piece of marketing that nearly every contractor thinks they understand but almost nobody is using on purpose. Their core message was simple. A brand is not decoration. It is a sales tool, and for a contractor competing against a private equity backed company five miles down the road, it is often the difference between winning a job and losing it.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Hosts Caitlyn Noble and Meredith Medlin tackle the least flashy and highest-leverage change a replacement contractor can make: how fast you respond to a lead. Homeowners shopping for roofing, windows, siding, or baths are reaching out to three or four companies at once and booking with whoever responds first and seems competent. This episode breaks down exactly where speed dies in a typical contractor's funnel, gives you a three-gate framework to measure it, and sends you off with three things you can do this week.
In this episode:
Key targets to remember:
Listener Checklist: Measure Your Three Gates This Week
Get the full show notes and transcript: fatcatstrategies.com/podcast
Ready to find your gaps? Book a strategy call at fatcatstrategies.com or call 919-341-4190.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Everyone tells you to "get more reviews" and "post more photos," but that advice is too vague to act on. In this episode, Meredith and Caitlyn go a layer deeper into the three content types that drive local search performance, reviews, photos, and posts, and break down exactly what works versus what's a waste of time.
All three answer the same question Google's algorithm (and increasingly AI search) is asking: is this a real, active, trustworthy business worth recommending? Reviews answer trust. Photos answer "is this a real operation." Posts answer "are they still in business." The algorithm wants to see all three working together, and so does the homeowner making a ten-second decision in the map pack.
In this episode:
Want help building these systems? Head to fatcatstrategies.com and book a strategy call, or call 919.341.4190. We'll audit your reviews, photos, and posts and show you exactly where your gaps are.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Your Google Business Profile is probably the highest ROI digital channel you have, and it is free, so why isn't it generating calls? In this episode, Meredith and Caitlyn break down the five reasons a GBP underperforms for most replacement contractors, and the exact fixes for each.
They start with why the local map pack matters more than your website or your ads for capturing high-intent, bottom-of-funnel calls. Then they walk through the five culprits: an incomplete or outdated profile (categories, services, service areas, hours, and attributes), a weak review strategy (volume, recency, and response), stale photos and unused Google Posts, the proximity problem and how to compete in outlying markets, and the most underrated issue of all, getting GBP calls and never crediting the channel because the tracking and intake questions are not set up.
They close with a Good/Better/Best framework so you can prioritize the work, plus three things you can do Monday morning to start fixing it.
In this episode:
Ready to find the gaps in your own profile? Head to fatcatstrategies.com and book a strategy call.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Season 4 kicks off with the episode we've been wanting to do for a long time. Meredith and Caitlyn walk through four real horror stories from contractors who came to FatCat after getting burned by other agencies — names left out, lessons left in. From the agency that held a contractor's website, ad accounts, and Google Business Profile hostage, to the "lead inflation" reports that counted every wrong number and telemarketer as a win, to the revolving door of account managers, to the agency quietly running a contractor's closest competitor. The episode closes with a lightning round of eight red flags to watch for the next time you're shopping for a marketing partner.
What you'll learn:
Got a horror story of your own? Email us (address in the show notes) and we may feature it anonymously in a future episode.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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The way homeowners find contractors has changed more in the last 18 months than it did in the previous decade. Search has become recommendations. Websites have become trusted platforms. Clicking has become asking. And one name keeps showing up in the AI results: Yelp.
In this special-format episode, Caitlyn Noble sits down with Phil and Ryan from Yelp's partner team to break down why Yelp has quietly become one of the top citation sources for ChatGPT, Bing Copilot, Perplexity, Google AI Overviews, and Gemini — and what that means for replacement contractors who've been treating their Yelp profile as a listing they claimed once and forgot about.
Includes live examples of how Yelp data flows into AI recommendations, what makes Yelp users different from Google searchers, and a free AI Visibility Audit at fatcatstrategies.com/AI.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode, Caitlyn and Meredith wrap up a stretch of AI-focused conversations with a practical question every contractor needs to answer: what should you actually automate, and what should never leave a human's hands?
They share a simple framework for thinking about it (operational vs. relational moments), then walk through six things you should automate this week, five things to protect at all costs, and four gray zones where the answer lives somewhere in between. The episode closes with a four-question decision tool you can run any new task through when you're not sure which side of the line it belongs on.
If you're either nervous about automation or a little too eager to hand things over to AI, this one's for you.
In this episode:
• The two-bucket framework: operational vs. relational moments
• Six things to automate first (and why)
• Five moments that should always stay human
• The gray zones: follow-up, social media, review responses, and proposals
• A four-question decision tool for anything you're unsure about
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Most contractors are sitting on leads that should have closed but didn't, and the reason is almost always the same: follow-up. In this episode, Caitlyn and Meredith break down how AI can make your sales follow-up faster, smarter, and more consistent without taking over your life.
You'll hear the five highest-leverage ways to use AI in your follow-up process: speeding up your first response, building a full multi-touch sequence, personalizing messages based on actual sales conversations, addressing common objections head-on, and re-engaging cold leads from months or years ago. The hosts also walk through a real-world bathroom remodel scenario from form fill to booked appointment, share the most common mistakes contractors make when they start using AI, and give you a simple starting point you can put to work today.
If you've ever wondered why some contractors book 50 to 60% of their leads while others stall out at 30%, this one's for you. The difference usually isn't talent. It's persistence, and AI is what makes that kind of persistence realistic for a small team.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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No theory, no hype, just 10 specific ways home improvement and remodeling contractors can start saving hours every week, starting today. Whether you've never touched an AI tool or you use one every day, there's something in this episode you can put to work this week.
In this episode, you'll learn how to use AI to:
You'll also hear which tools are worth your time (spoiler: you don't need a contractor-specific app), why sticking with one AI makes everything better, and the one ground rule to keep in mind before you type anything into a prompt.
Your challenge: Pick one thing from the list and try it this week. Just one. Then tell us what you tried.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Your reputation is your marketing. In home improvement, where trust is everything and a single project can cost tens of thousands of dollars, reviews and referrals are probably the most underestimated growth lever you've got. Yet most contractors treat them as something that just happens in the background.
In this episode, Caitlyn and Meredith break down how to actually manage the three Rs with intention:
• Managing your reputation across every platform homeowners check, not just Google (Yelp, Houzz, BBB, Facebook, Angi)
• Responding to reviews the right way, including the ones that make you want to throw your phone across the room
• Building a systematic process that gets you more Google reviews consistently, because volume and velocity both matter more than you think
Plus, how to put all those reviews to work across your website, paid ads, and sales collateral, because a five-star review sitting unused on Google is a wasted asset.
If you've been treating reviews as something that just happens in the background, this one will change how you think about them.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode, Caitlyn and Meredith break down the current state of paid advertising for home improvement contractors and separate myth from reality.
They cover four key platforms—Google Search, Local Service Ads, Meta (Facebook & Instagram), and YouTube—highlighting what’s changed, what still works, and where contractors should focus their budgets in 2026.
Listeners will learn:
The episode emphasizes the importance of a coordinated, multi-channel strategy focused on visibility, trust, and consistent follow-up throughout the customer journey.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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AI is everywhere right now — and for contractors, it can feel overwhelming.
In this episode of Digital Marketing for Contractors, Caitlyn Noble and Meredith Medlin cut through the noise and focus on what actually matters: real-world AI applications that contractors can use today to improve marketing, lead response, and visibility online.
We break down three high-impact use cases:
The big takeaway? AI is a tool, not a strategy. The contractors who win are the ones using it thoughtfully to support human expertise, not replace it.
If you’ve been wondering where AI actually fits into your business, this episode gives you a practical roadmap.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Referrals are every contractor’s most valuable — and most underutilized — lead source. In this episode, we sit down with Jamey Vumback, founder of Get The Referral, to break down how contractors can transform their customer base into a scalable, predictable referral engine.
We cover why most referral programs fail (hint: lack of process), how to systemize referrals across your team, and how top companies are generating 20–40%+ of their revenue from referrals alone.
If you're tired of rising lead costs and want higher-converting, lower-cost opportunities — this episode is a must-listen.
Learn More Here
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Caitlyn Noble and Meredith Medlin dive into one of the biggest hidden profit killers for home improvement businesses: the follow-up gap.
Many contractors assume their marketing isn’t working when leads don’t convert—but the real problem often lies in what happens after the lead comes in. Slow response times, inconsistent follow-up, and poorly configured CRMs can quietly cost contractors thousands in lost jobs.
Caitlyn and Meredith break down the modern expectations homeowners have in 2026, including why responding within minutes—not hours—is now the competitive standard. They also share practical benchmarks for speed-to-lead, outline a proven 7–10 day follow-up framework, and discuss how contractors can automate communication without sounding robotic.
The episode also explores common CRM mistakes that prevent contractors from understanding where deals are actually being lost, from weak pipeline stages to unclear lead ownership.
If you want to increase revenue without increasing ad spend, tightening your follow-up process may be the fastest win in your business.
In this episode, you'll learn:
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Local SEO isn’t disappearing — but it is evolving faster than many contractors realize. In this episode, Caitlyn Noble and Meredith Medlin break down how artificial intelligence, voice search, and Google’s new AI-powered search experiences are transforming how homeowners find local contractors.
Instead of focusing solely on rankings, today’s search landscape prioritizes trust, authority, and relevance. AI-generated search summaries, voice assistants, and recommendation-driven search results are now influencing which contractors appear when homeowners are ready to hire.
Caitlyn and Meredith explain how contractors can adapt their marketing strategies by creating question-based content, optimizing their Google Business Profiles, collecting detailed reviews, and showcasing real project work. They also discuss why tracking revenue-driving metrics like calls and appointments matters more than obsessing over keyword rankings.
If you want to future-proof your digital marketing and stay visible in the AI search era, this episode provides a practical playbook for contractors looking to build authority, trust, and long-term local visibility.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this special episode of Digital Marketing for Contractors, hosts Caitlyn Noble and Meredith Medlin share a replay of their recent FastSite webinar, where they break down a problem many contractors face: websites that get traffic but fail to generate leads.
If you're investing in SEO, Google Ads, or Local Service Ads but not seeing the phone ring or forms come in, the issue may not be your marketing — it could be your website.
During the webinar, Caitlyn and Meredith reveal the three biggest conversion killers on contractor websites, including:
They explain how today’s homeowners compare multiple companies before choosing a contractor and why your website has just seconds to establish trust and drive action.
The episode also introduces FastSite, FatCat Strategies’ website framework designed specifically for home improvement contractors. Built on WordPress, FastSite focuses on:
Whether you’re planning a new website or trying to improve your current one, this episode offers actionable insights to help you turn website traffic into real leads.
To watch the full webinar and view the slides, visit:
fatcatstrategies.com/webinar
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this Winter 2025–2026 Industry & Digital Marketing News Roundup, Caitlyn and Meredith break down the biggest trends impacting home improvement contractors heading into spring.
From roofing supplier mega-mergers and dropping consumer confidence to SEO vanity metrics, Google crackdowns, speed-to-lead expectations, and OpenAI testing ads inside ChatGPT — this episode covers what changed this winter and what it means for your revenue this peak season.
If you want to head into spring prepared (not scrambling), this one’s for you.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Caitlyn Noble and Meredith break down one of the biggest growth challenges home improvement companies face: the owner bottleneck.
If you're the one handling sales, overseeing operations, approving marketing, managing follow-ups, and solving daily fires — growth eventually stalls. Or worse, it turns chaotic.
This episode covers:
If your business is generating leads but struggling to convert them smoothly, this conversation will help you turn chaos into predictable growth.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Google isn’t gone — but it’s no longer the only way homeowners are finding contractors.
In this episode, Caitlyn and Meredith break down how search behavior has dramatically changed and why relying on Google rankings alone is no longer enough to drive consistent leads.
From AI Overviews and zero-click searches to ChatGPT, social media, YouTube, and neighborhood groups — discovery is now fragmented across multiple platforms.
You’ll learn:
If your strategy still revolves around ranking #1 on Google… this episode is your wake-up call.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Caitlyn and Meredith break down what’s actually driving website conversions in 2026 — and what contractors need to prioritize to turn traffic into booked jobs.
They explain how the definition of a “conversion” has evolved beyond just form fills and phone calls to include meaningful actions like chat interactions, scheduled appointments, and quote requests. The conversation highlights the growing importance of first-party data, AI-driven personalization, and building trust through strong social proof and clear messaging.
Listeners will learn how dynamic content can create more relevant experiences, why mobile-first design is now essential, and how speed, accessibility, and technical performance directly impact lead generation. The episode also covers practical tools and tactics — from heat mapping and session recordings to A/B testing — that help contractors continuously improve results instead of guessing.
If your website gets traffic but doesn’t consistently generate quality leads, this episode provides a clear roadmap to turning it into a true conversion engine.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Not all leads are created equal — and cheap leads often come with the highest price tag.
In this episode of Digital Marketing for Contractors, hosts Caitlyn Noble and Meredith Medlin break down the hidden costs of low-quality leads and how they quietly drain your time, your team’s energy, and your company’s growth.
From shared leads and lead aggregators to poor qualification and vanity metrics, Caitlyn and Meredith explain why chasing volume instead of conversion leads to lower close rates, frustrated sales teams, and even brand damage. They also reveal what high-quality leads really look like — and how contractors can build smarter digital systems that prioritize exclusivity, intent, and true ROI.
You’ll learn:
If you’re tired of chasing dead-end leads and want a system that actually helps you close more jobs, this episode is for you.
🎙️ Listen now and start turning better leads into real growth.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, we sit down with Bryan Shankman, co-founder & CEO of LeadTruffle, an AI-powered platform built specifically for home-service contractors to capture every lead, respond instantly, and route qualified jobs into your CRM. Bryan walks through the origin story, how LeadTruffle works (website widgets, missed-call text-back, AI qualification), contractor use-cases that doubled bookings, and a practical playbook for any contractor looking to lock down lead flow and never lose another call.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In the final episode of our Rewind Series, Caitlyn and Meredith revisit the most-listened-to episode in Digital Marketing for Contractors history: SEO Trends You Can’t Ignore — and update it for 2026.
When the original episode aired, Google had just rolled out more than 5,000 algorithm updates in a single year, and the industry was bracing for massive change. Now, two years later, those predictions didn’t just come true — they accelerated.
In this episode, we break down what SEO fundamentals still matter, what has changed dramatically, and what contractors must do now to stay visible as AI search, engagement signals, video, and Google Business Profile become fully integrated into modern SEO.
You’ll learn:
If you want to future-proof your website, improve rankings, and attract higher-quality leads, this episode is a must-listen.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Google Business Profile (formerly Google My Business) has evolved from a simple listing into one of the most powerful — and fragile — digital assets a contractor owns.
In this Rewind Series episode of Digital Marketing for Contractors, Caitlyn and Meredith revisit one of the podcast’s earliest and most popular episodes, originally recorded in 2023, and break down what still matters, what’s changed, and what contractors must do heading into 2025 and beyond.
The big takeaway? Your Google Business Profile is now your digital storefront. For many homeowners, it’s the first — and sometimes only — place they interact with your business before calling.
This episode covers:
If you want to protect your local visibility, avoid costly suspensions, and win more qualified local leads, this episode is essential listening.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of the Rewind Series, Janet and Caitlyn revisit one of the most popular episodes in Digital Marketing for Contractors history: Building Brand Awareness — originally recorded in October 2023 — and break it down through a 2025 lens.
While the fundamentals of brand awareness haven’t changed, how it shows up, how homeowners evaluate it, and how Google rewards it absolutely have.
In this conversation, we unpack what still holds true, what’s changed dramatically, and what contractors should be doing right now to build trust, visibility, and long-term market dominance heading into 2026.
You’ll learn:
If you want higher-quality leads, shorter sales cycles, and a stronger presence in your market, this episode lays out exactly how brand awareness supports all three.
Visit https://fatcatstrategies.com/brand/ for your free branding checklist!
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In the first episode of our new Rewind Series, Janet and Caitlyn revisit Google Analytics 4 (GA4) and break down what’s actually changed since its rollout in 2023—and what home improvement contractors need to pay attention to now.
When GA4 first launched, it left many contractors frustrated, confused, and unsure how to find the data they relied on in Universal Analytics. Fast forward to today, and while GA4 still isn’t perfect, it has evolved. In this episode, we cut through the noise to explain what matters, what’s improved, and how contractors should realistically be using GA4 to make better marketing decisions.
You’ll hear a candid discussion about:
If GA4 felt overwhelming or useless when you first logged in, this episode will help you reset expectations and use it more strategically—without getting lost in the weeds.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Caitlyn break down the headlines, market shifts, and digital marketing updates shaping the home improvement industry heading into 2026. Fall 2025 brought a mix of encouraging wins—like a 20-year high in women’s employment across the construction industry—and some shocking shakeups, most notably the abrupt overnight closure of Renovo Home Services, a private-equity-backed roll-up that included iconic brands like Reborn Cabinets, DreamStyle Remodeling, NewPro, and more. The fallout? Nearly 3,000 jobs lost and homeowners across multiple states left mid-project with demos, dumpsters, and zero communication.
Janet and Caitlyn explain what happened, why private equity flocked to the industry during the pandemic boom, and what caused the entire structure to collapse once growth normalized. They also discuss how contractors can proactively use content marketing to rebuild trust in shaken markets—especially messaging around reliability, local ownership, and what to do if your contractor disappears.
Then, they shift to new survey data shaping expectations for 2026. According to the Harvard Joint Center for Housing Studies, remodeler growth next year should be slow, steady, and predictable—a welcome change after several years of extreme swings. Aging home inventory, high home equity, and the “improve-don’t-move” trend continue to drive demand. Meanwhile, new NAHB data shows that homeowners are now prioritizing comfort and lifestyle upgrades over ROI, meaning contractors should rethink how they talk about value.
Finally, the duo dives into rapid-fire digital marketing updates—including OpenAI’s new Atlas browser, the AI-powered tool that can summarize pages, automate research tasks, and reshape daily workflow for marketers and contractors.
It’s a packed, practical episode filled with insights, warnings, and opportunities to help home improvement companies stay steady, strategic, and competitive heading into 2026.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Caitlyn sit down with Maddy Martin, SVP of Growth at Smith.ai, to tackle one of the biggest challenges contractors face: missed opportunities from slow lead response. Maddy shares why speed-to-lead is critical, how Smith.ai helps contractors answer every call, chat, and text, and how better lead handling drives ROI. From practical tips to real-world success stories, this conversation is packed with strategies to help contractors stop wasting leads and start booking more jobs.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this special summer roundup episode, Janet and Caitlyn break down the latest news and research shaping the home improvement and remodeling industry. From builder confidence reports and Harvard’s remodeling forecasts to surveys from Qualified Remodeler, AIA, and Houzz, we connect the dots on what these shifts mean for your business. We also dive into the latest platform updates from Meta, Google, and AI-driven search—and how they’re already affecting contractors’ lead generation.
What you’ll learn in this episode:
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Caitlyn sit down with Dean Curtis, CEO of Ingage, to talk about transforming the in-home sales presentation. Dean shares how Ingage helps contractors close more deals with polished, interactive, and data-driven presentations that boost professionalism and consistency across sales teams. You’ll hear real success stories, tips for overcoming adoption challenges, and a sneak peek at what’s next for the platform. Plus, Janet and Caitlyn announce that FatCat Strategies is now a Certified Ingage Design Partner—helping contractors get the most out of their sales pitches.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Customer reviews aren’t just “nice-to-haves” anymore—they’re one of the most powerful tools in your marketing toolbox. In this episode of Digital Marketing for Contractors, Janet sits down with Arden, FatCat account manager, to talk about:
If you’re a contractor trying to win more leads, this episode is packed with tactical advice you can use right away.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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When it comes to growing a home improvement business, most contractors focus on hitting revenue goals. But what if you could build a company that not only thrives today but is also positioned for a profitable sale tomorrow? That’s exactly what Chris Edelen, former CEO and owner of Safe Showers, did—and in this episode of Digital Marketing for Contractors, he shared his incredible journey with hosts Janet and Caitlyn from FatCat Strategies.
https://fatcatstrategies.com/podcast/special-guest-chris-edelen-planning-your-exit/
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Home Improvement Business Owners, are you interested in planning your exit strategy? We're kicking off a NEW series with Chris Edelen this Wednesday on our Digital Marketing for Contractors podcast. Listen to the teaser below and submit your questions to be featured on the podcast by following this link: https://fatcatstrategies.com/planmyexit/
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Sasha wrap up our three-part AI series with a conversation about staying human in an AI-driven world. From chatbots and CRMs to automated reviews and follow-ups, AI is now built into nearly every tool contractors use. But instead of replacing people, it should be seen as a partner—freeing up time for the authentic, personal connections homeowners really value.
The hosts dive into why trust signals, reviews, team bios, and before-and-after photos still matter, and how contractors can balance automation with authenticity. With examples from big brands and real-world applications, Janet and Sasha show how AI can strengthen—not replace—the human side of your business.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Arden tackle a big question for 2025: How can home improvement contractors protect their lead flow in an AI-driven marketing world?
From SEO to paid ads to CRM follow-up, the tools you’ve always used still matter—but the way you use them has changed.
You’ll learn:
Whether you’re running a roofing company, remodeling business, or window and door operation, this episode shows how to start small, stay strategic, and make AI work for you—not replace you.
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In this first installment of a three-part mini-series, hosts Janet and Meredith explore how AI is fundamentally transforming the way homeowners search for services online and what that means for home improvement contractors trying to generate leads.
The conversation centers around the shift from traditional keyword-based SEO to AI-generated answers in search engines like Google, and the rise of “answer engines” like ChatGPT and Siri. These tools provide immediate, conversational responses, often without users needing to click on any links.
The hosts explain how this change is reducing website traffic, increasing the importance of high-quality, structured content, and forcing businesses to adapt their web strategy to remain visible. They stress that contractors need to create content that not only ranks for keywords but also feeds AI models to be included in these new formats.
The big takeaway is: don’t ignore the shift, start adapting now. A free AI visibility guide is available to help contractors get started, and the hosts tease deeper tactical advice in the next episode.
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In this episode, Janet Mobley and Meredith Medlin chat with Ross Gaskin, VP of Sales at Health at Home, about the fast-growing “aging in place” market and how contractors can seize this opportunity. Ross shares insights into home accessibility trends, common contractor mistakes in barrier-free bathroom installs, and why selling grab bars could be your ticket into larger remodel projects. If you're a contractor looking to diversify your services or add meaningful value to your bath remodels, this episode is packed with practical advice, product knowledge, and business-building tips.
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In this episode of Digital Marketing for Contractors, Janet and Caitlyn sit down with Ryan Cohn, Content Marketing Manager at Blazeo, to dive into the massive impact of speed to lead and how automated, real-human follow-up can supercharge your sales pipeline. Formerly known as Apex Chat, Blazeo has evolved into a powerful suite of tools for contractors—offering live chat staffed by trained U.S.-based agents, 24/7 call center support, AI-powered voice and chat features, and seamless CRM integrations.
Ryan breaks down how Blazeo helps contractors respond faster, qualify leads better, and ultimately win more deals—without adding pressure to internal teams. You’ll also hear success stories, like one contractor who saw a 24% increase in gross revenue, and how easy it is to get started.
If you’ve ever struggled with slow lead response or messy follow-up, this is your episode.
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In this episode, we’re joined by Scott Berman, veteran home improvement leader and the founder of HeavySet Forms. Scott shares how his 30+ years in the industry — and the challenges he faced at Florida Window & Door — inspired him to create a powerful lead automation tool.
HeavySet Forms helps contractors automate appointment scheduling, follow-up, and confirmation using AI — converting more web leads (even after hours) without relying solely on call centers. You’ll hear real data on how it reduces cancellation rates, increases close rates, and helps your marketing budget go further. This conversation is a must-listen if you’re serious about streamlining your sales process and getting more out of every lead.
🔗 Learn more at www.heavyset.tech
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In the final episode of the Build, Grow, Dominate series, Janet and Caitlyn dive into how home improvement contractors can leverage TV and OTT (Over-the-Top) advertising to supercharge their brand presence. From the basics of how these platforms differ to tactical tips on creative production, tracking ROI, and real-world success stories—this episode breaks down how traditional and streaming ads fit into a modern, high-performing digital marketing strategy.
Whether you're already investing in digital or just stepping into video ads, this episode will help you align your messaging, amplify your reach, and make every ad dollar work harder. Learn how to connect the dots between your streaming campaigns and your website traffic, and why homeowners may already think you’re “on TV”—even if you’re just on YouTube.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, we’re joined by Erik Vargas, co-founder of FollowUp CRM. Built from inside a commercial roofing company, FollowUp CRM is tailor-made for construction contractors with a commercial and residential division. Erik dives into why traditional CRMs fall short in this industry, how poor follow-up is killing your close rate, and what separates high-performing contractors from the rest.
We talk about:
Whether you’re still managing your pipeline on spreadsheets or using a CRM that doesn’t fit your workflow, this episode will challenge the way you think about sales systems in construction.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Caitlyn explore how to unlock the full potential of your marketing strategy by blending digital tactics with traditional media. Whether you're running TV and radio ads or building out Google PPC and social campaigns, this episode explains how to ensure your messaging is cohesive, your channels are aligned, and your results are trackable. They break down real-world tactics, share a powerful case study, and introduce the “marketing triangle” strategy that combines online, offline, and in-person channels for maximum impact. If your goal is to boost visibility, credibility, and conversions, this episode is a must-listen.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Caitlyn dive into one of their favorite strategies—hybrid marketing. Designed for contractors who are beyond the startup phase and actively scaling, this episode explores how to integrate field marketing tactics (like home shows, canvassing, and signage) with digital marketing strategies (like SEO, PPC, and email nurturing).
Listeners will learn:
If you're only doing field or digital marketing—this episode proves why you’re leaving money on the table.
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Special Guest: Steve Spence, Managing Director of Project Map It
In this episode of Digital Marketing for Contractors, Janet and Caitlyn sit down with Steve Spence, the managing director of Project Map It—a powerful tool that helps contractors showcase completed projects, collect reviews, and ultimately close more deals.
Steve shares the story behind the software, how it’s helping contractors build trust, and why it works for both new and established companies. From interactive maps and review capture tools to seamless CRM and supplier integrations, Project Map It turns your work into a high-performing digital sales asset.
What You’ll Learn:
Bonus: Listeners who mention FatCat Strategies get 15% off for life when signing up for Project Map It.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode, Janet and Caitlyn break down a powerful yet underutilized strategy for lead generation: integrating manufacturer leads into your digital marketing campaigns. Perfect for home improvement businesses in growth or scale mode, this episode outlines how to go beyond word-of-mouth and aggregator leads by partnering more effectively with product manufacturers.
Key Takeaways:
Whether you're already getting manufacturer leads or just discovering the potential, this episode is packed with actionable insights.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode, Caitlyn and Janet dive into what growing home improvement contractors should consider when choosing a digital marketing agency—especially if you're outgrowing that set-it-and-forget-it vendor relationship. If your business is scaling past the $5M mark and you're looking for a strategic partner (not just a task-taker), this episode will show you exactly what to look for.
They outline:
They also introduce a free downloadable Agency Scorecard to help you compare potential vendors. This is a must-listen if you’re serious about scaling your business.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Using Gift Cards to Boost Leads and Loyalty with Evan Crum from PerfectGift.com
In this episode, we’re talking with Evan Crum from PerfectGift.com about how home improvement companies can use gift cards to:
PerfectGift.com offers customizable Visa/Mastercard and retail gift cards with powerful tracking and support tools. Plus, their PerfectGift+ product gives recipients total choice—from brands to cash.
🎁 Listener Exclusive: Mention this podcast for perks like free shipping and free digital credit on your first order.
📞 Contact Evan directly at 412-903-3758 or evan.crum@perfectgift.com
🌐 Learn more at PerfectGift.com
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Title: How to Build and Optimize Your Sales Funnel
Series: Build. Grow. Dominate. – Part 2
In this week’s episode, Janet and Caitlyn kick off Part 2 of their “Build. Grow. Dominate.” series by diving deep into how Level 2 home improvement contractors can structure and optimize their sales funnel to increase conversions. They break down the five essential stages of a contractor's funnel—Awareness, Interest, Consideration, Intent, and Purchase—and offer actionable advice, best practices, and real-world examples for improving each stage.
Whether you’re already generating leads or still building visibility in your market, this episode is packed with tips on how to turn more of those clicks into contracts. From using localized Meta ads and lead magnets to follow-up systems, sales training, and CRM personalization, Janet and Caitlyn cover it all—plus a cautionary tale about how one door-knocker lost a sale by waking a sleeping baby.
🎧 Tune in for practical ways to boost your conversion rates without increasing your ad spend.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode, Janet and Caitlyn break down the 10 most common PPC advertising mistakes replacement contractors make—and how to avoid them. From weak ad copy and mismanaged budgets to overlooked geographic targeting and missing conversion tracking, this is a must-listen for contractors who want better ROI from their Google Ads campaigns.
Whether you're running ads yourself or working with an agency, you'll walk away with smarter questions to ask, critical fixes to implement, and the confidence to improve your paid ad results.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Caitlyn sit down with Ryanne Millis, Director of the Home Improvement Division at Brix Recruiting Partners. Ryanne shares expert insights into the recruiting challenges and opportunities facing growing home improvement companies today. From sales managers to production leaders, Brix specializes in finding top-tier talent for management and executive roles—especially when you’ve outgrown job boards and need real results.
This conversation covers:
Whether you’re a $3M contractor scaling fast or a $30M enterprise expanding into new markets, this episode is packed with valuable takeaways on how to grow smarter—with the right people in the right roles.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode, Janet and Caitlyn break down how home improvement contractors can find the right digital marketing agency to support their growth. They discuss why hiring an agency is a smart move, the must-haves to look for, the red flags to avoid, and how the right fit can transform your business. With real stories, candid advice, and actionable tips, this episode is a must-listen for any contractor ready to stop wasting money and start seeing real marketing results.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Caitlyn break down one of the most important systems in any home improvement business: the CRM (Customer Relationship Management) platform. Whether you're still running your company from a whiteboard and a spreadsheet or already using a CRM, this episode is packed with practical insight on how the right system can transform your operations, marketing, and growth potential.
They cover:
The takeaway? If you want to grow, you need a CRM. It's not just software—it’s a business upgrade.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode, Janet and Caitlyn dive into the crucial role that call centers play in bridging the gap between digital marketing leads and actual sales opportunities. They explore how a call center acts as the connective tissue between your marketing team and your sales reps — especially for replacement contractors and home improvement companies.
You'll learn why having a call center can dramatically increase your lead conversion rate, how it affects marketing ROI, and what to look for in a call center partner. Whether you’re running paid search, social ads, or sweepstakes campaigns, this episode breaks down how call centers keep your pipeline healthy by following up fast, staying persistent, and qualifying leads correctly.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Build Grow Dominate, hosts Janet and Caitlyn of FatCat Strategies dive into practical and budget-friendly lead generation tactics tailored for home improvement contractors. Designed for businesses generating under $5 million in revenue, the episode is packed with actionable tips that don’t require a huge marketing budget but can significantly boost visibility and lead volume.
1. SEO Content Creation The first strategy is optimizing your website for SEO. While not completely free, SEO can be tackled in-house by dedicating time and effort. Contractors are encouraged to create authentic, helpful content based on common homeowner questions. For example, if you install decks, writing blog posts that address the top 10 questions homeowners have about deck installation is a great place to start. This content not only improves your visibility in search results but builds trust with potential customers.
2. Online Reviews and Directories Next, the hosts emphasize the importance of online reviews. These serve as digital word-of-mouth and heavily influence a homeowner’s decision-making process. Google Business Profile is highlighted as the most essential platform, but others like Yelp, Houzz, Angie, and even Nextdoor are valuable too. Not only do reviews impact credibility and rankings, but when written with detail—mentioning products, services, or neighborhoods—they can feed back into your SEO efforts.
The importance of maintaining accurate and active listings on local online directories is also covered. These platforms help homeowners find and validate your business, and many offer additional visibility through customer reviews.
3. Social Media Presence Even minimal effort on social media can go a long way. Contractors are advised to maintain a basic presence—think two posts a month—to give the impression of an active, legitimate business. These posts can feature jobsite photos, client testimonials, or reshared reviews and blog content. Platforms like Facebook, Instagram, and Nextdoor are suggested for reaching local homeowners, while LinkedIn is more appropriate for professional networking.
4. Local Sponsorships A creative, low-cost idea that came directly from a FatCat client involves sponsoring hyperlocal organizations like kids’ sports teams or community clubs. Not only does this build goodwill with customers, but it also increases brand visibility within your target neighborhoods. These sponsorships often cost less than $1,000 and can lead to brand mentions on websites—providing valuable backlinks that further support your SEO.
5. Online Communities & Forums Finally, contractors are encouraged to participate in online forums and community groups. Platforms like Nextdoor, Reddit, Facebook Groups, and even legacy tools like Yahoo Groups can be goldmines for lead generation—especially in neighborhoods with older homeowners. The key is to engage genuinely: answer questions, provide advice, and demonstrate your expertise.
In short, generating high-quality leads doesn't have to break the bank. With consistent effort, authenticity, and community involvement, home improvement contractors can drive meaningful growth—even on a tight budget.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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This episode is part of a 2-part series of “Build, Grow, Dominate: Marketing Strategies for Every Stage of Your Home Improvement Business,” created and hosted by the digital marketing experts at FatCat Strategies — a full-service agency based in Raleigh, North Carolina, that specializes in helping home improvement contractors grow, scale, and dominate their local markets.
In this first installment of the series, hosts Janet (Founder & Managing Partner) and Caitlin Noble (Co-owner & Head of Client Services) break down the essential marketing question that every contractor faces at some point: “Should I invest in SEO or PPC?”
Spoiler alert: It’s not an either-or — it's both. But understanding the how, when, and why behind each strategy is the key to unlocking real business growth.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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Digital Marketing for Contractors is the go-to podcast for home improvement business owners who want to take their marketing — and their business — to the next level. Brought to you by FatCat Strategies, our new series, "Build, Grow, Dominate: Marketing Strategies for Every Stage of Your Home Improvement Business," explores what it really takes to stand out and succeed in a competitive market.
Whether you're a siding contractor, roofer, bathroom remodeler, or any kind of home improvement pro, you’ll get expert insights, real-world strategies, and proven tips you can actually use.
💥 This series is split into two parts, each with six episodes — all designed to help you level up your business. Whether you're just getting started or ready to scale, you'll learn how to sharpen your brand, generate better leads, and close more deals at every stage of your journey.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, the Fat Cat Strategies team sits down with Andrew Martin, Senior VP of Business Development at Marlimar Interactive, to explore how text messaging is transforming lead generation and customer engagement for home improvement companies.
Andrew shares how Marlimar—an early pioneer of texting in the industry—helps contractors connect with leads faster and more effectively. With 98% of texts read within three minutes and 50% replied to within 90 seconds, it’s clear that texting is one of the most powerful tools for reaching homeowners today.
The discussion covers everything from compliance and carrier regulations to personalization and automation. Andrew explains how Marlimar handles the setup, campaign registration, and strategy, ensuring texts are timely, brand-aligned, and sent with the right intent. Whether or not a contractor uses a CRM, Marlimar creates seamless integrations or clever workarounds—even for platforms like BuilderTrend. The episode also touches on the smart use of AI for colder leads and direct mail follow-up, while reinforcing that high-intent leads deserve real human contact. From sending rep photos before appointments to segmenting campaigns based on service history, Andrew illustrates how strategic texting can build trust, improve show rates, and drive revenue.
Visit: https://fatcatstrategies.com/podcast/special-guest-andrew-martin-of-marlimar/
https://www.marlimar.com/
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, hosts Janet Mobley and Caitlyn Noble from FatCat Strategies talk with Frank Patierno of FullThrottle.ai about innovative ways to turn website visitors into customers. The discussion highlights how businesses can maximize their existing website traffic using AI-driven marketing strategies to improve engagement and conversion rates.
FullThrottle.ai helps home improvement contractors identify and reach potential customers who visit their websites but don’t fill out contact forms. By using privacy-compliant technology, businesses can reconnect with these visitors through targeted digital and offline marketing, ensuring they stay top-of-mind during the decision-making process.
FullThrottle.ai’s tools help businesses refine their marketing efforts, allowing them to engage with interested homeowners through strategic digital advertising, direct outreach, and personalized follow-ups.
For contractors looking to enhance their marketing effectiveness, understanding and leveraging website traffic is key. This episode offers insights into how businesses can optimize their outreach, build stronger brand recognition, and ultimately drive more sales. Listeners can learn more or request a free website analysis at fatcatstrategies.com.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, hosted by FatCat Strategies, Janet and Caitlin speak with Cory Getz, owner of Unrushed Honest Quality (UHQ) in Indianapolis. Cory shares his journey from working in construction at a young age to launching his own successful contracting business specializing in James Hardie siding, roofing, and windows. He discusses early business challenges, including scaling too quickly, marketing missteps, and the importance of strong systems and relationships to sustain growth.
Cory emphasizes the role of effective marketing and lead generation, noting that while word-of-mouth and local sponsorships are valuable, digital marketing plays a critical role in sustaining business success. He highlights the importance of owning key assets like a Google Business Profile and a CRM, tracking lead sources, and strategically allocating marketing budgets. His approach focuses on setting marketing spend based on target revenue rather than past earnings, ensuring long-term growth.
Additionally, Cory introduces his consulting company, JHC in a Box, which helps contractors streamline their sales, pricing, and production processes. With industry changes such as increased regulations, shifting insurance policies, and private equity acquisitions, he stresses the importance of building strong systems and processes to remain competitive. His goal is to help contractors avoid common pitfalls, grow efficiently, and ultimately achieve long-term success.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Caitlin from Fat Cat Strategies explore the rapidly changing world of search engine optimization (SEO) and the key trends contractors need to know for 2025. With Google making over 5,000 algorithm changes in 2024 alone, staying ahead requires adapting to new technologies and search behaviors.
The discussion begins with the rise of AI and machine learning. Tools like ChatGPT and voice assistants are reshaping how users find answers online. Instead of traditional Google searches, more people are turning to AI-driven platforms, which means contractors need to create content that feeds these systems. Optimizing websites to answer common questions like “How much does a new roof cost?” or “What’s the lifespan of vinyl siding?” is crucial for staying competitive.
The team also highlights voice search and video content as growing trends. Whether homeowners are asking Alexa about home improvements or using YouTube to find DIY tips, contractors need to ensure their content is optimized for both. Using voice-friendly formats and leveraging video for visual storytelling can significantly improve engagement.
Another major focus is EAT (Experience, Expertise, Authoritativeness, Trustworthiness). Google increasingly prioritizes trustworthy, high-quality content. Contractors can achieve this by showcasing their expertise through detailed blog posts, FAQs, and customer testimonials.
Janet and Caitlin emphasize the importance of delivering a fast, mobile-friendly website. User experience is becoming a bigger factor in search rankings, so ensuring your site is easy to navigate and quick to load is non-negotiable.
In summary, 2025 is all about creating engaging, trustworthy, and accessible content. Contractors who adapt to these SEO trends and diversify their marketing strategies will thrive in an ever-changing digital landscape.
For more insights, visit Fat Cat Strategies.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, the team at Fat Cat Strategies dives into an often-overlooked truth: online marketing alone isn’t enough to sustain and grow a successful home improvement business. While digital strategies like SEO, paid ads, and social media are crucial, the most successful contractors pair these tactics with offline marketing to maximize their reach and impact.
Janet and Caitlin, co-owners of Fat Cat Strategies, share their expertise and real-world examples of how a balanced marketing approach delivers the best results. They discuss the “marketing triangle,” which integrates online efforts, offline strategies, and in-person branding to create a cohesive customer journey.
Listeners will learn why offline tactics—like direct mail, home shows, and local sponsorships—still work, even in a digital-first world. The episode covers actionable strategies, such as targeting specific neighborhoods with postcards, leveraging branded vehicles and yard signs, and partnering with local realtors for referrals. There’s also a discussion about the power of canvassing, using techniques like the “three up, three down” rule to generate leads while building trust within the community.
The hosts emphasize that offline and online marketing aren’t competing methods—they complement each other. Whether it’s a homeowner hearing a radio ad, seeing a yard sign, or receiving a postcard, these offline touchpoints reinforce your digital presence and lead to higher conversions.
This episode is packed with insights for contractors looking to grow their businesses by embracing a well-rounded marketing approach. Tune in to learn how to combine online and offline strategies to generate more leads, increase brand recognition, and dominate your market!
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, hosts Janet and Jack from Fat Cat Strategies discuss the benefits and strategies of running branded ad campaigns for home improvement contractors. They break down the purpose of branded campaigns—pay-per-click (PPC) ads that target a business's own name. Jack explains that branded campaigns act as a "defensive play" by helping contractors secure their own brand name in search results, preventing competitors from intercepting potential customers. They also explore scenarios like when a competitor has a similar name or when a business wants to boost visibility and trust through a combined presence of organic search results, Google Business Profile, and paid ads.
Janet and Jack discuss metrics to watch, such as cost-per-click and search impression share, and emphasize that branded campaigns should be highly cost-effective since they target people already looking for the business. They touch briefly on competitor campaigns, where businesses target competitor names in ads, although they note restrictions on directly using competitors’ names in ad text. They conclude by advising that while branded campaigns are best for established businesses, new companies should focus first on non-branded campaigns to build awareness.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Jack from Fat Cat Strategies discuss essential guidelines and potential pitfalls of advertising on Google, particularly for home improvement contractors. They emphasize that violating Google Ads policies can lead to account suspensions and, in severe cases, permanent bans. They highlight common violations, such as creating multiple ad accounts, using outdated billing information, and unintentional ad policy violations related to misleading content or discriminatory targeting.
One example shared is of a client whose account was suspended after hiring multiple agencies, each running separate ad accounts for the same business—a direct violation of Google’s policies. This issue was complex to resolve due to Google’s policy of withholding specific violation details from advertisers to prevent manipulation.
Jack and Janet also touch on less common violations like financing offers, phishing, malware, and cloaking, which could unknowingly lead to suspensions. They explain that Google’s support process is slow, often taking weeks or months to resolve issues, and caution against creating new accounts to bypass suspensions.
Finally, they advise contractors to follow Google’s appeals process carefully and offer a downloadable guide on their website for avoiding account suspensions and navigating Google Ads policies effectively.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
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In this episode of Digital Marketing for Contractors, Janet and Caitlin from Fat Cat Strategies discuss the crucial steps contractors should take when their website is hacked, along with the impact on SEO and digital marketing. They emphasize that while a hacked website can feel overwhelming, the first step is to stay calm and not panic. Websites are vital for lead generation, and recovering from a hack is critical for maintaining business operations.
The hosts outline the three essential steps to recover from a hack: cleaning your site, requesting a review from Google, and rebuilding trust with fresh, authoritative content. Cleaning your site involves either restoring a previous backup or using a service like Sucuri to remove malicious code. Once the site is clean, it's crucial to request a review from Google to ensure your website is re-indexed and deemed safe for visitors, as hacked sites are often de-indexed and removed from search results, which can severely impact traffic and visibility.
The final step is rebuilding trust with Google by publishing high-quality content that demonstrates Expertise, Authority, and Trustworthiness (E-A-T). This helps improve your site's reputation and ranking after a hack. The hosts also stress the importance of ongoing website protection, including malware scans, firewalls, and regular updates, to prevent future attacks.
They share an anecdote about a client who refused security measures and ended up with their website hacked, resulting in Japanese characters appearing in their Google search result titles. This example illustrates the importance of taking website security seriously.
In conclusion, they encourage listeners to protect their websites proactively and seek expert help if needed. Contractors should follow these steps to recover quickly and maintain their digital presence.
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In this episode of Digital Marketing for Contractors, Janet and Caitlyn from Fat Cat Strategies discuss how home improvement contractors can use Google Trends to enhance their marketing efforts. Google Trends, a free tool, helps contractors track search patterns and seasonal trends, giving valuable insights into when customers are most likely to search for services like roofing, siding, or window installation.
The hosts explain how contractors can strategically use this data to allocate their marketing budgets during peak search periods, maximizing their chances of generating leads. They also highlight the importance of understanding what homeowners are actually searching for, noting that customers often use broad, non-technical terms like "siding replacement" rather than specific product names. By adjusting content to match these terms, contractors can improve their visibility online.
Janet and Caitlyn also suggest alternative marketing tactics, such as direct mail and email marketing, to maintain lead generation during off-peak seasons. They stress the value of cross-promoting services and offering seasonal promotions to stay top of mind with potential customers.
In summary, Google Trends is a powerful tool for contractors to plan and optimize their marketing efforts based on search volume and seasonal demand, ensuring they reach the right audience at the right time.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode of Digital Marketing for Contractors, Janet and PPC specialist Jack Ankoviak discuss Google Guaranteed Ads, also known as Local Service Ads (LSAs). They explain how these ads work, how to set them up, and the benefits of using a pay-per-lead model for home improvement contractors. They also cover the differences between Google Guaranteed Ads and traditional paid search ads, the pros and cons of the platform, and practical tips for maximizing ad performance. Whether you're new to LSAs or looking to optimize your current campaigns, this episode provides valuable insights for contractors looking to grow their business.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Transitions between Google Ads agencies are often necessitated by various factors—perhaps a client is seeking better performance, a different strategic approach, or simply a new agency partnership. However, without a well-executed transition plan, the shift can disrupt ongoing campaigns, lead to a loss of valuable data, and strain client relationships. This episode underscores the importance of managing these transitions smoothly to avoid such pitfalls.
What You’ll Learn in This Episode Listeners will gain a comprehensive understanding of what agency transitions entail within the Google Ads framework. We'll cover everything from the technical aspects, like setting up and managing Google Ads Manager Accounts (MCCs), to the strategic considerations, such as preserving campaign performance and maintaining client trust.
By the end of the episode, you’ll have a clear roadmap for managing agency transitions effectively, equipped with strategies to mitigate risks and best practices to ensure that the process is as seamless as possible. Whether you're currently facing a transition or simply preparing for the possibility, this episode will provide the guidance you need to navigate the process with confidence.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
This episode, we are joined by a guest from Renoworks. Go to Renoworkspro.com/fatcat for a special offer.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Tips and warnings so you don't lose data or get your account shut down.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Digital marketing Due Diligence Checklist.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Not every homeowner who visits your website is ready to buy right now. In this episode we explore different ideas, tactics and messages that you can use to help your prospects along every stage of their buying journey.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
When leads are pouring in, everybody's happy. But what happens when they slow down? Do you have a plan for that? In this episode we discuss tactics and strategies to navigate periods with slower and lower lead volume.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode, we talk about how to take advantage of your CRM (customer relationship management) software. Everything from how to pick the best one, to how to implement it with your team, to what opportunities a CRM can open up for your contractor business.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode, we talk about the newest version of Google's tracking software, called Google Analytics 4 (GA4). We'll share some tips on what GA4 can do for you, and whether or not you should worry about updating to this newest version.
We also have a free resource for you to download that will help you implement GA4 for yourself and give you some tips on how to use it best. You can download it for free at fatcatstrategies.com/ga4.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode, we talk about how to get quality jobsite photos on every project. From photo techniques, to organization strategies, to motivators for your team to actually take the photos, we've got some tips on how to ensure you get great photos to showcase your work every time!
We also have a free resource for you to download called How To Take Amazing Jobsite Photos. You can get your copy at fatcatstrategies.com/photos.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode, we talk about how to set a budget on Google Ads. Whether you're beginning ppc campaigns for the first time, or you've been running ads for a while, we've got some tips on how to make the most of your budget.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode we discuss how to craft a great marketing offer around the holidays in the summer season. We share some examples of quality offers that we've seen be successful, as well as what to do if you don't want to run an offer.
You can also download our free resource on how to craft great promotional offers at fatcatstrategies.com/offers.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode we discuss how long it takes for your website to rank on Google. (Hint: that's the wrong question to be asking. We'll talk about what the better question is.)
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode we discuss how to find out what your competitors are doing online. We cover some specific tips and tactics, as well as the ways to tell who your actual digital competitors are (and they might be different than you think!).
If you'd like to get some insight into your digital competitors, sign up for our FREE Competitor Analysis at https://fatcatstrategies.com/competitors/.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode we discuss what makes for a great digital marketing agency, and what questions contractors can ask to help find the best marketing partner for them.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
This episode is part 3 of a 3-part mini-series where we are exploring the levels of a contractor business. In this episode, we discuss what the marketing picture looks like at each level and how you can grow your business from one level to the next.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
This episode is part 2 of a 3-part mini-series where we are exploring the levels of a contractor business. Growth as a business isn't always linear, and the things you've done to help you succeed in the past might not be the things you need to keep doing to help you grow. In this episode, we discuss the strategies that will help you transition your business from one level to the next.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
This episode is part 1 of a 3-part mini-series where we are exploring the levels of a contractor business. In this episode, we discuss what each level looks like, and what tensions you might be feeling when you're ready to move from one level to the next.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode we cover how to effectively create and use your Google My Business (or Google Business Profile) as part of your overall marketing strategy.
To level up your online presence, check out our resource The Contractor's Guide to Google My Business. Visit fatcatstrategies.com/googlemybusiness.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
In this episode we talk about how to incorporate social media as an effective part of your marketing game plan.
To level up your online presence, check out our resource Dominate Social Media Marketing. Visit fatcatstrategies.com/social.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Welcome to the first episode of Digital Marketing for Contractors!
In this episode we explore the differences between traditional and digital marketing, and what tactics you should include in your contractor business marketing game plan.
To level up your online presence, check out our resource 5 Reasons Homeowners Aren't Choosing You Online (And What You Can Do About It). Visit fatcatstrategies.com/homeowners.
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.
Digital Marketing for Contractors goes live in January 2023!
Want to find out how we can create a custom digital marketing game plan for your contractor business? Schedule a call with us at fatcatstrategies.com.