More Time for Weekend: Recent Episodes

Stacey

Listen in to the musings of a single 50 year old female Six Sigma Black Belt (efficiency expert) as she talks about how to improve the quality of your short term rental guest experience by reducing service defects and eliminating waste in your everyday work tasks.

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Attention airbnb, and vrbo hosts.  Do you have your short term rental property listed on houfy? If not, then you should!

Before we get into the details about houfy, I want to ask you a few questions...

If you had a great guest who asked to complete a direct booking,  do you have the ability to do so? Why not?

Are you losing out on direct bookings because your listing is not branded? As a host, it's YOUR investment of time and energy that goes into the guest experience, you should get the credit for it. Don't be lumped into the "airbnb hosts" category!

Think airbnb & vrbo will have your back in the event of guest damage? Think again.

Did you know airbnb will not pay for the time your space is down for repairs?  - Short term rental business insurance covers that.

Did you know airbnb will not pay for the time is takes you to follow up with their teams to get paid out under the host guarantee?   - On average annually a host will spend more than 40 hours in order to get resolution on a high dollar damage claim. - I don't know about you but I'd rather be spending that 40 hours GROWING my business than dealing with past guest issues.

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Don't pay those outrageous fees the online travel agencies charge. Booking on houfy means you can book direct from houfy hosts and save big money on all those marketing service fees! 

kindnessispriceless  #kindnessisfree #nofeesonhoufy

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What do you dream about at night?  No really, I want to know. Because what you dream about at night, determines what you do during the day!

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For those just starting out in the industry and thinking about getting into the short term rental business, this something crucial to think about. 

What do you want your role to be? If you don’t have the hospitality mindset, you’re going to struggle a lot more than you should.