Quick Hits: Recent Episodes

DrRobyn

Quick Hits are 10-minute conversations designed to exercise your brain by letting you listen in on an unscripted conversation to hear other people‘s thoughts on a variety of subjects.

In February of 2021 I and the members of my mastermind group thought other people might enjoy listening in on some of the lively conversations we were having. But we realized that no one was going spend 90-minutes listening to us going on about anything and sometimes nothing. Instead, we decided to pick one topic and have a short conversation to share. I took the reigns because facilitating those types of conversations sounded like fun.

Over the course of a few months it grew from just members of our mastermind group to four (sometimes three if schedules go sideways) people from various parts of the world and from ”short” to exactly 10-minutes.

Thus was born ”Quick Hits” hosted by me, Dr Robyn.

I hope to get caught up with posting them here on PodBean at some point. As of this writing, I have over 100 ”episodes.” If you‘d like to see the videos of these conversations, they are available on my YouTube channel: https://bit.ly/DrRobynQuickHits

If you have a topic you‘d like to hear discussed, I encouraged you to use the contact page of my website: https://drrobynodegaard.com/ to let me know.

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Rick Alcantara started this conversation off by saying he doesn’t think this is a valid question because they aren’t mutually exclusive. He believes you can be both naïve and cynical at the same time. Further into the conversation he mentioned the word “rational” that could be a middle ground.

Laura Agafitei brought in the idea of healthy skepticism. For her that means being open to learning why someone believes what they do and then analyzing those reasons in light of her own biases and beliefs. The bottom line for her was not trusting everything you see, but also give the benefit of doubt.

Stewart Wiggins wondered when in our lives we start to become cynical. Children aren’t cynical by nature. What causes us to become bitter (my word) as we get older?

For me cynicism is bitter, almost angry. Whereas, being naïve is not having any knowledge or life experience and I wasn’t sure if I agreed with Rick’s idea that you could be both and asked him to say more about it.

In listening back to this conversation, I decided to look at the definition of naïve. From Dictionary(dot)com: “having or showing a lack of experience, judgment, or information”

Based on just that definition, Rick’s concept works.

Do you think cynicism and naïveté are opposites? Can you be both? What does it look like to have healthy skepticism instead?

Connect with the panelists:

Laura Agafitei: https://www.linkedin.com/in/laura-agafitei/

Strategy and design Consultant for the health and wellness industry. Based in Dublin.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in business psychology with a concentration in high performance. I provide customized, confidential, high-performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Brandon Mahoney started this conversation off by saying he uses this as a tactic to end a conflict. It allows him to feel like the better person for being willing to walk away and perhaps sacrifice to make the other person happy.

Chelle Shapiro agreed. She will intentionally take herself out of a conversation to keep it from escalating; particularly if the other person is really not interesting in hearing what she has to say.

Philip Tate commended Brandon and Chelle for being self-aware enough to recognize when they are choosing to not demand their needs be met. Further commenting that many times people subvert what they need without even realizing they are doing it.

I agreed that there are times when it’s not a huge deal and you can just say, “Never mind, that I need isn’t important.” But it can become a recurring habit to avoiding conflict. I wondered how do you realize, “I don’t want to fight with you AND my needs aren’t being met.”

I also asked this panel how they deal with situations where maybe they let something go for too long and now they are saying, “Hey this is no longer okay.” But the person they are talking to is so used to getting their way, they get angry when you set a boundary.

Watch to the end where I shared a story that recently happened in my life where I had to make some tough choices.

How do you notice when you bury your needs? Is it always a problem and what do you do about it?

Connect with the panelists:

Chelle Shapiro: https://www.linkedin.com/in/chelleshapiro/

Marketing Strategist for Wellness Coaches & Consultants and recognized as one of the top 15 LinkedIn experts in New York city as well as the author of the book, Loving Yourself isn’t Selfish.

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co-Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup and based on the west coast of the US.

Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

He is a communications consultant doing Brand Building | Strategic Communications and Marketing based in Charlotte NC

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in business psychology with a concentration in high performance. I provide customized, confidential, high-performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Elissa Hecker started this conversation by saying, yes. Some bad bosses do know and they don’t care. And on the other side, there are bad bosses who don’t realize they are bad. They could be insecure, overcompensating, or want to be everyone’s friend.

Pascal Derrien thinks that some bad bosses are in denial. They may have become a boss as social posturing, for status reasons, and don’t really care if they are a good boss or not. Pascal says people like that aren’t managers, they are damagers.

He can also see the other side where a bad boss has good intent but doesn’t have the experience, training or baseline to be a good boss.

James Lee believes that for someone to be a really bad boss they have to not care that they are bad. He also brought in the reality that drugs and alcohol can be a major problem with bad bosses (Side note – I worked in the banking industry in the nineties and cocktail lunches were a real thing for “leaders.”)

I followed up with the question about what a “bad boss” actually looks like. We even talked about whether the “Covid break” has made some bosses worse because they feel like they are losing control.

At about the mid-point of the conversation we had a difference of opinion, some panelists thought if you are a bad person at work, you are likely a bad person at home and vice versa. Others disagreed and said that people can have from different work personalities.

Jim wondered if we really need as much middle management as most organizations have now.

This conversation could have gone a lot of different directions and we touched on a lot of things.

What do you think, do bad bosses know they are bad or are they clueless?

Connect with the panelists:

James Lee: https://www.linkedin.com/in/jleeadvisor/

He is a financial futurist at StratFI. He has 30 years’ experience in the financial word and is the author of the book, Foresight Investing: A Complete Guide to Finding Your Next Great Trade

Elissa D. Hecker: https://www.linkedin.com/in/elissa-d-hecker-48467711/

She is the Go-To General Counsel, Collaborative Partner, and Creative Problem Solver, for businesses and the Entertainment and Arts industries

Pascal Derrien: https://www.linkedin.com/in/pascalderrien/

CEO of the nonprofit Migraine Ireland and an avid athlete

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in business psychology with a concentration in high performance. I provide customized, confidential, high-performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Catarina von Maydell started us off by talking about environments that normalize “toughness” with sayings like, “If you can’t stand the heat, stay out of the kitchen.” Plus blaming and shaming – If you can’t handle it, that is your fault.

Rick Alcantara agreed adding that there can be a mentality of just grin and bear it because people don’t feel like they have an opportunity to go somewhere else.

Stewart Wiggins suggested there might be a generational component. That the younger generation is less likely to tolerate toxic work environments than they predecessors. Those in their twenties and early thirties will just pick and leave for another job. He also believes there is some complacency. “If it doesn’t harm me, it’s not a toxic work environment.”

Other reasons people might stay: Afraid the next place they go will be worse. Golden handcuffs – being paid so much that they can’t find another job at similar pay.

This is the book Catarina mentioned: What Men Don't Tell Women About Business: Opening Up the Heavily Guarded Alpha Male Playbook https://www.amazon.com/What-Dont-Women-About-Business/dp/0470145080/ref=sr_1_1

Do you think people who stay in toxic environments are to blame for their own situation because they stay in it?

Is there an option between, be quiet and keep your head down and quitting?

Connect with the panelists:
Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Catarina von Maydell: https://www.linkedin.com/in/catarinavonmaydell/

She helps business leaders build disruptive business models and define key leverage points to create powerful change and impact using a process of systemic, organizational, and human evolution. If you want different, lead different.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide customized, confidential, high-performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Todd Karges started this conversation off with a yes. And adding that it is even more important for leaders to create an environment where innovation and creativity can thrive. That means allowing space for learning, outside the box thinking and failure.

Jennifer Watson talked about a survey that showed what employees want and need is psychological safety. The ability to screw something up and know their boss has their back and they will be welcome in the group. She also believes that it is important for a leader to be able to pull in the right people to allow that kind of environment to flourish.

Dr Mohan Ananda is confident that it is the founder or CEO’s responsibility to set the example. Which includes believing in growth, being willing to take calculated risks and providing support and resources. For him the answer is not only yes, it is an absolute must.

I wondered how much autonomy an individual leader has to create this and how much of it is determined by the overall culture of the whole organization. And further into the conversation I asked how a leader can provide guidance without squelching ideas.

Listen in to what this experienced panel had to say on the subject and then we would love to hear from you.

Do you agree that creating space for innovation and creativity is the leader’s responsibility or do the employees also need to come to the table ready to create?

Connect with the panelists:
Jennifer Watson: https://www.linkedin.com/in/jennifer-watson-6b08b9121/

She a keynote speaker and coach helping leaders heal and accelerate their influence by optimizing Vitality, High-Frequency Leadership and Transformational Communication

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach. Based outside of Toronto.

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Scientist, lawyer, serial entrepreneur, and author of the book, Autobiography of an Immigrant. Which has been translated into multiple languages. He is passionate about helping people succeed in business

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide customized, confidential, high-performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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When I was little my dad used to say, “You want fair? Go to Turlock in August.” That’s when and where the county fair was held each year. That was his way of saying life wasn’t fair and that was too bad.

Dr Bob Choat started our conversation off by talking about culture and how, depending on where you are and what biases you have, fair might be seen differently.

For Lisa Howard two words came to mind first, balanced and impartial. She then went on to add, moral, ethical, free of bias and favoritism. She believes a situation has to be looked at holistically to determine if it is fair.

Brett Knopf agreed, adding there is a subjectivity to it. He considered the question from a negotiation standpoint. In that case, fairness is both parties walking away satisfied.

I believe there is an element of expectation when it comes to fairness. In the conversation I shared a funny story of my sister explaining to her four-year-old why it was “fair” for them to split a chocolate bar one third to the toddler and two-thirds to my sister. Fair doesn’t always mean equal.

Another little antidote from my childhood – If I was splitting something with a sibling my mom would always have one of us cut it and the other one got to choose their half first. You have never seen such careful halving of something as me cutting something knowing my sibling would choose the larger half.

What do you think it means for something to be fair? Is fairness a thing in the adult world?

Connect with the panelists:

Lisa Howard: https://www.linkedin.com/in/lhoward2/

Is the Founder of the HR consulting company, People Core Strategies. She is a trusted Business Consultant and HR Advisor - Helping companies grow through effective people strategies.

Brett Knopf: https://www.linkedin.com/in/brett-knopf-5849b48/

He is a Performance Coach and Business Strategist with over two decades of experience. He empowers leaders and teams to create environments that focus on collaboration, transparency, self-accountability and personal development.

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, he is now the founder of the Integrated Mind Institute and is going back to school for another PhD. This time in physics

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This panel has decades of combined experience running a host of different types of teams.

Kevin Wash started us off. His expertise is in sales for international property development. From his point of view, you can share the goal numbers and where the company is along the path to achieving that goal. It is a very clear metric and not overwhelming at all.

Brandon Mahoney went next. He is a master of sales as well but in the startup arena. He agrees with Kevin that the first thing you need is very clear company goals (side note – I would have assumed that was a given but it seems that is not always the case).

Dr Bob Choat has experience in too many industries to list here. He talked about using storytelling to help people be engaged in the company mission and goals. He also shared about the new app project he is working on and how the three individuals involved have had to shift from personal mission to joint mission.

When I worked in corporate, I never knew how what I did mattered to the company goals. I asked this panel if they thought that was every okay. They all shook their heads no. I asked them to explain what they thought that.

I then followed up by asking how much a front-line employee really needs to know. Kevin made an interesting point saying every employee needs to know the impact if they do a bad job.

Do you agree that everyone in an organization needs to know how they fit into the larger picture? Or does it not matter for people who are just coming in and doing their job? If it does matter, how much do they really need to know?

Connect with the panelists:

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co-Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup and based on the west coast of the US.

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD , he is now the founder of the Integrated Mind Institute and is going back to school for another PhD. This time in physics

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Bonnie Sussman-Versace started us off by saying she has looked at this topic a lot over the last few years and she thinks it is both and neither at the same time. Some people seem to get to a certain point in leadership development and get stuck. Other people just seem to be naturals at it.

Daisy Cedeño loves the humanity in this question. Science is about have a theory, structure and the evidence. Art appeals to the senses and our emotions. Doesn’t that make leadership both? However, she leans towards it being an art.

Stewart Wiggins agreed that it is both and believes it builds on itself. You have to learn the science of leadership in order to make it into an art.

I think about it kinda like sports. Most people can go for a jog. Very few can be worldclass runners. The difference certainly includes hard work. And there has to be some innate ability to be really great. Could the same be true of leadership?

Do you think leadership is art (innate or talent) or is it science (learnable and teachable)?

Connect with the panelists:

Daisy Cedeño MS: https://www.linkedin.com/in/daisy-cede%C3%B1o-ms/

20 years as a communications coach for the Latino market and a multimedia journalist for TV and radio stations on the east coach – based in FL

Bonnie Sussman-Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED LLC. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Sara Oblak Speicher started us off by sharing that things she perceived as unjust, like an athletic coach being harder on her than her teammates, used to cause her to feel resentment.

For Bill Haase resentment is how he feels about making a bad decision and the cost associated with that decision.

Catarina von Maydell liked the idea of connecting resentment to the choices that we make and she took it a bit further, associating it with power and pointing out that the feeling of resentment is a signal that one of our boundaries has been crossed.

For me resentment is different from disappointment in a very clear way. Disappointment is, “that didn’t work out.” Resentment is, “that SHOULD have worked out.”

Listen all the way through to hear how the panelists deal with feeling resentful.

What does resentment mean to you and what do you do when you are resentful?

Connect with the panelists:

Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/

Former international athlete, now a Life coach, and transformational expert

Catarina von Maydell: https://www.linkedin.com/in/catarinavonmaydell/

She helps business leaders build disruptive business models and define key leverage points to create powerful change and impact using a process of systemic, organizational, and human evolution. If you want different, lead different.

Bill Haase: https://www.linkedin.com/in/bill-haase-a506299/

Co-Founder/CEO MetaEd Partners. He is developing global virtual and live conferences to support the underprivileged and building programs in the US to help high school students understand how money works.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Oh what fun this conversation was! By the end I felt so inspired.

James Lee started us off by sharing that he traveled internationally by himself for the first time recently, going to Dubai.

For Todd Karges his new thing was meditate.

Cole Galloway was up next and he told us that he made a decision a few years ago to do new things all the time. He orders something he’s never had at restaurants. He wears clothes together that he never has. He tried acting for the first time a year ago.

He is on a mission to find new things to make sure he doesn’t get into a rut. And he loves it.

He did say that doing new things all the time can make your friends and family a little bit bonkers.

What does it do to your life to do new things all the time? To purposefully seek them out? We asked Cole that. You’ll have to listen to our conversation to hear his answer.

What new thing have you done recently? What did you learn or how did it change you?

Connect with the panelists:

James Lee: https://www.linkedin.com/in/jleeadvisor/

He is a financial futurist at StratFI. He has 30 years’ experience in the financial word and is the author of the book, Foresight Investing: A Complete Guide to Finding Your Next Great Trade

Dr Cole Galloway: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach. Based outside of Toronto.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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The easy answer to this is “ask questions.” But about what? I’m pretty extroverted and can carry both sides of a conversation if I need to. But I wondered how other people keep a conversation flowing. Enter my wonderful panel:

First off, we learned that Kevin Wash has a game he plays (yes really!) to see how much he can learn about someone without telling them so much as his name. (Side note – I find the last thing people ask me is my name.)

His tip – start with an interesting question that even a stranger will answer and then follow up with a question related to their answer.

Inga Hebden agreed with asking a question and then listening to the answer with a caveat that some people give VERY short responses. Maybe they are shy or just not very comfortable. She then shared an example of trying to get to know someone who just didn’t want to share. In the end she wondered if it was even worth the effort to try to get to know the person if they didn’t want to be known.

Rick Alcantara added that in a business setting asking questions about what they are trying to accomplish and what their needs are is a good place to start. On the personal side some topics he suggested are the weather, sports, music, politics (if you are brave).

There is a downside to being really good at creating conversations – you get to the end of your scheduled time and you know all about them and they haven’t learned anything about you. Fine if you’re playing Kevin’s game. Not so good if you are networking. (That happened to me today in fact.)

How do you keep a conversation going with a stranger without making it all about you?

Connect with the panelists:

Inga Hebdon: https://www.linkedin.com/in/inga-hebdon/

Leadership & Personal Impact Coach helping people increase their impact, their ability to lead, their influence and act strategically.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Joey Robert Parks started us off by saying he tries to keep an open mind and look for counter-arguments to his existing opinion.

Jim Tam came in next to say that it feels like someone is being lazy when they say “do your own research.” Or maybe they don’t really know the answer. He believes it takes a very secure person to challenge their own biases and keep an open mind.

Lisa McDonald pointed out that actual scientific research is about looking for things that say your hypothesis is wrong. But the way it is generally used, people mean “do your own research” and you’ll find things that support me.

My frustration with people who insult me with “do your own research” is that there is no data I can bring to the table that is disagreement with them that is “acceptable.” They want me to do my own research but only if I find information that agrees with their existing beliefs.

After we turned the recording off Jim made the point that there are really smart people who think differently than he does and he wonders, what do they know that I don’t?

Have “do your own research” been tossed at you as an insult? How do you make sure you get a well-rounded look at a topic before you create your opinion?

Connect with the panelists:
Joey Robert Parks: https://www.linkedin.com/in/joeyrobertparks/

He is a 32-book author and ghostwriter and The DaVinci of Writing. He can write in any style, genre, or topic, and make it sound natural, like he’s been an expert in it for decades.

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness using world-class sales methodology and technology.

Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Founder of Career Polish where she is an specializes in career management and executive presence.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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The conversations I’m posting yesterday and today were born out of the discussion: How should anger be expressed in the workplace? https://youtu.be/q8uPMUPGvgY

After we turned off the recording for that conversation the panel started talking about how hard it is to express anything in a dysfunctional workplace. We didn’t all have time to record again right then so we came back together to create this conversation.

In this part of the conversation, I asked the panelists to share their stories.

Claire Schwartz started us off talking about her time in the fast paced and often toxic environment of the legal and financial world in New York. Her advice was to get (good) advice and support and connect yourself to other grounded people.

Laura Agafitei agreed with the idea of creating a community. She provided the toxic and abusive example of having worked as an admin. She was very open about why she stayed in that environment even though she had other options. She suggested finding others to help you validate that what is happening is toxic so you don’t just accept it as “normal.”

Catarina von Maydell echoed what Laura said, adding that as hard as it is to hear, sometimes we have to recognize that we are complicit in allowing dysfunction in our lives because we have been taught to just “suck it up.” In her case she “loved” being in some of those dysfunctional, even abusive, environments because it was high powered, smart people and it was fun. But there was a lot of damage being done.

After sharing some of my own journey I added what I believe to be the best thing anyone can do for themselves: you have to stop choosing dysfunction

What tips do you have for functioning (keeping your sanity?) in a dysfunctional environment?

You can watch the first half of this conversation here: https://youtu.be/1JG80Gt1MU8

Connect with the panelists:

Laura Agafitei: https://www.linkedin.com/in/laura-agafitei/

Strategy and design Consultant for the health and wellness industry. Based in Dublin.

Catarina von Maydell: https://www.linkedin.com/in/catarinavonmaydell/

She helps business leaders build disruptive business models and define key leverage points to create powerful change and impact using a process of systemic, organizational, and human evolution.

Claire Schwartz: https://www.linkedin.com/in/clairemschwartz/

She is a Grief Coach and Trauma Healing Expert. Demystifying and Destigmatizing Grief and Trauma healing. Working with Individuals, Organizations and Families.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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The conversations I’m posting today and tomorrow were born out of the discussion: How should anger be expressed in the workplace? https://youtu.be/q8uPMUPGvgY

After we turned off the recording for that conversation the panel started talking about how hard it is to express anything in a dysfunctional workplace. We didn’t all have time to record again right then so we came back together to create this conversation.

Ten minutes wasn’t enough so we ended up with parts one and two.

Catarina von Maydell started us of talking about how dysfunction is on the rise. We have to laugh just so we don’t cry. How do we differentiate between palliative responses, which is just how do we deal with it in the moment, and then more systemic changes?

Laura Agafitei agreed and shared some of her story of being in a toxic work environment before going out on her own. Sometimes the hardest thing is to realize how toxic the situation is and that the level of distress (physical, emotional, mental) that you are carrying is in no way normal.

Claire Schwartz pointed out that what makes workplace dysfunction particularly challenging is that it is tied to your livelihood. Many people can’t just up and quit their job because their boss is toxic. Even if, ideally, it would be better for them mentally to get a job in a healthier environment.

When we reached the 10-minute mark I felt like we had done a good job of defining the problem but I wasn’t sure we had given solutions. Hence there is a part two that will be posted tomorrow.

Connect with the panelists:

Laura Agafitei: https://www.linkedin.com/in/laura-agafitei/

Strategy and design Consultant for the health and wellness industry. Based in Dublin.

Catarina von Maydell: https://www.linkedin.com/in/catarinavonmaydell/

She helps business leaders build disruptive business models and define key leverage points to create powerful change and impact using a process of systemic, organizational, and human evolution.

Claire Schwartz: https://www.linkedin.com/in/clairemschwartz/

She is a Grief Coach and Trauma Healing Expert. Demystifying and Destigmatizing Grief and Trauma healing. Working with Individuals, Organizations and Families.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Oh boy. Trying to please everyone all the time sounds exhausting to me. But Tim Hawkes was keen to have a go at this question because he believes that saying, “You can’t please everyone” is a cop out to not have to bother trying to make a situation better or care about upsetting people.

Stewart Wiggins agreed to a point. He shared an example of giving $20 prizes and people complaining that they were given $20 bills instead of smaller bills.

Lynn Whitbeck disagreed. Looking at it from a business standpoint she said, “This is not about pleasing everyone. This is about pleasing who you serve.” She then added that personally, as a woman, she abhors people pleasing.

The conversation didn’t end there. We went back and forth and worked on what it means to try to please everyone all the time. Is it about pleasing or treating with dignity?

Listen to the whole conversation before you pass judgement on it. I think it is actually surprising where we started and where we ended up.

Based on this conversation, do you agree with Tim’s idea of trying to please everyone or do you land more with Lynn and being focused about who you try to please?

Connect with the panelists:

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK

Lynn Whitbeck: https://www.linkedin.com/in/lynnwhitbeck/

She is the Founder & CEO of Petite2Queen where she helps people Get More Clients and Uncover Hidden Profits using her Results Driven Sales Strategy System.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Well, this was not the conversation I expected to have on this topic. All three of my panelists they use “just kidding” in conversation.

In contrast, I find it inauthentic and rude.

Bonnie Versace shared that she uses it as “benign sarcasm.” She doesn’t mean for it to be harmful or detrimental in any way.

Atif Agha agreed saying some people just think it’s funny or they might be using it to say, “I didn't mean to say it, or it didn't come out right.”

Brandon Mahoney went further saying it is up to the recipient to understand the relationship well enough to realize if the person saying it meant to be hurtful or if they really are just teasing and joking.

After years of being told I was too thin skinned and I couldn’t “take a joke” I finally realized it is not my responsibility to have thick enough skin to be okay for you to cut me and laugh while I bleed.

What do you think? Is “just kidding” an okay way to smooth over something off-putting you might have said or is it a cover up for being rude? Do you use it or do you really dislike it?

Connect with the panelists:

Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Bonnie Sussman-Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED LLC. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co-Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Dr Cole Galloway started us off by saying there is no absolute answer to this question. It depends on what the “end” is and it depends on what the “means” were. There are certainly times were winning the battle isn’t worth the damage you caused to win it.

Joe Pici came in with a hard line in the sand. “The end never justifies the means. How you get there is more important than arriving.”

Fallon Siniscarco said it comes down to morals. She would rather work really hard and not get the outcome she hoped for than to cheat to get the end results she wanted.

Then I wondered why it’s so clear when we sit in our little zoom boxes (which I stumbled over badly trying to say) that bad means aren’t justified by a good end. But in the real world, it doesn’t play out like that.

In the real world, the people who cheat often do win. We talked about that near the end of the conversation too.

What do you think? Does the end ever justify the means? And how do you handle it when you see people cheating their way to success while you struggle to do things fair and square?

Connect with the panelists:

Joe Pici: https://www.linkedin.com/in/joepici/

He is a speaker, coach and strategist specializing in results driven sales training for top sales professionals

Dr Cole Galloway: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Fallon Siniscarco: https://www.linkedin.com/in/fallon-siniscarco-889558267/

Student Utica university studying occupational therapy. She will be starting grad school in the fall to study the same.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Pity is a strange emotion. Is it the same/similar to empathy? I didn’t think so but one of the panelists suggested that maybe it is. Listen in and see if you agree or not.

Daniel Gramkee started us off by noting the difference between just pitying yourself verses having other people notice that you are.

Alexi Bracey noticed that when someone is feeling pity for you, they mean well but often come with unsolicited advice and information, which can make you feel worse rather than better.

Kevin Wash thinks that some people mix up pity and sympathy. He feels that sympathy is sincere concern. And pity is condescending, contemptuous, aggressive – patronizing (I agree with that last one).

What does it mean to pity someone (or have them pity you)? Is there any positive aspect to it? Why do you think it feels so awful?

Connect with the panelists:

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/

Mission Happiness. Promoting happiness for no reason. Bouncing back after cancer and dementia prevention specialist.

Daniel T Gramkee: https://www.linkedin.com/in/dtgramkee/

He is a photographic artist with a background in performance and coaching who will capture you at your competitive best

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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When I asked, “Is it important to have friends at work?” (https://youtu.be/9egtuaT11y8)? This panel unanimously agreed that it is very important.

The question of what if you don’t have friends at work followed so naturally that we had to get together again to discuss it.

Dave Roberts started us of by saying if you don’t have friends at work, you can at least be friendly, collegial and cooperative. That could help you get a promotion or develop friendships.

Glady Baradaran thinks that leaders have a role in helping their employees develop friendships.

Todd Karges pointed out that there are benefits to an organization for its employees to be friends and in that case, he agrees that it should be intentional. But he also noted that he has worked with people who didn’t have friends at work and that was because they weren’t open to making friends.

All of that said, I have been in situations where my friendliness was taken advantage of and people just dumped their work on me.

Is it a big deal not to have friends at work? If someone doesn’t, should they go out of their way to create them?

Connect with the panelists:
Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-6238071a/

15 years of HR experience and a love for organizational development. Based in Canada.

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach. Based outside of Toronto.

Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Teacher, co-author of the book When the Psychology Professor Met the Minister and a bereavement support specialist

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Hindsight is 20/20. Monday morning quarterbacking. It’s easy to look in the rear-view mirror and “know” things were going to turn out like they did.

I share a story during this conversation about doing something “stupid” and breaking something that was important to me. I was SO angry at myself because I know better.

Philip Tate started this conversation by saying you have to give yourself some grace and allow yourself to learn from your mistakes. Later in the conversation he brought up self-compassion.

Stewart Wiggins talked about Mike Tyson – you can do lots of planning but once the punches start flying it becomes a problem-solving exercise. It’s not about how you look at it when it happens but how your respond to fix it.

Inga Hebdon added that trying to anticipate all possible problems before they happen can be a spiraling rabbit hole that gets you stuck doing nothing.

I feel like we danced around this topic more than answered. Grace. Learn from it. But letting go of being angry at yourself? I don’t think we came up with a good answer.

How do you let go of a mistake you “should” have seen coming? Or maybe worse, did see coming (like the story I shared) and didn’t stop it?

Connect with the panelists:

Inga Hebdon: https://www.linkedin.com/in/inga-hebdon/

Leadership & Personal Impact Coach helping people increase their impact, their ability to lead, influence, and act strategically.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

He is a communications consultant doing Brand Building | Strategic Communications and Marketing based in Charlotte NC

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Staying informed but not overwhelmed with negative news can be a challenge.

Ed Samuel started us off by saying he uses his faith to help him stay sane in a broken world.

Jim Tam thought that his career was going to be very global, living the ex-pat life, speaking multiple languages. And at first it was very cool working with people from all over the world and learning about their cultures. But then the realities of being awake in the morning to talk to South Africa and at night to connect with Singapore started to take a toll. Not to mention the atrocities that are happening all over the world.

Atif Agha brought up how connected we all are. And wondered about navigating the major changes we see in the world while still having an identity, having a purpose, having a meaning in life. We are living in a world that is very different from even the world our parents grew up in and it is only changing faster for the next generation.

I feel like if it’s not something I can control or impact directly, I can’t let it make me crazy every day.

What works for you? How do you keep your sanity when it feels like the whole world is a dumpster fire most of the time?

Connect with the panelists:

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Is a career coach at Sam Nova where he helps mid to senior leaders get to a better place, whether they are working or in transition.

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness using world-class sales methodology and technology.

Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Before we turned on the recording, we talked about how to word the question. I wondered if we should make gender part of the equation. We talked about how anger can be used for power (Steve Jobs was known to cry to get his way).

In the end, we landed on how to express anger at work. This turned out to be part one of a three-part conversation.

Catarina von Maydell started us off at the beginning – where is the anger coming from and what is the context of the situation?

Claire Schwartz added that knowing the goal is important. You can’t just expect to explode at work and for that to be acceptable. Yes, express your emotions. Also, yes you must have it under control.

Laura Agafitei brought in the cultural aspect, that in most cases anger is seen as a negative emotion and it is important not to escalate the situation.

How do you think anger should be expressed at work?

This is a panel of brilliant, powerhouse women. If you aren’t connected with them, make that happen today. I am better for knowing each of them.

Connect with the panelists: Laura Agafitei: https://www.linkedin.com/in/laura-agafitei/

Strategy and design Consultant for the health and wellness industry. Based in Dublin.

Catarina von Maydell: https://www.linkedin.com/in/catarinavonmaydell/

She helps business leaders build disruptive business models and define key leverage points to create powerful change and impact using a process of systemic, organizational, and human evolution.

Claire Schwartz: https://www.linkedin.com/in/clairemschwartz/

She is a Grief Coach and Trauma Healing Expert. Demystifying and Destigmatizing Grief and Trauma healing. Working with Individuals, Organizations and Families.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Oof. This was a tough one. There was no way we were going to cover something this deep in ten minutes. But we gave it a good try.

Christopher Jerjian started us off by admitting this question stumped him. He thinks it must be about being worth in a specific area because you can’t be worthy of everything.

Fallon Siniscarco said it depends on who is making the measurement. How gets to decide worthiness? If it is someone in authority over you, a teacher or a boss, they get to decide if you are “worthy” of a good grade or a raise. And you have to decide what you have to do to prove you are worthy if you think you are.

Bill Haase compared it to Boy Scouts. If you earn all the badges, you are worthy of being and Eagle Scout. He also agreed with Fallon that if you believe you are worthy, run with that.

I believe what determines worthiness depends on what you follow it with. Worthy of… of what? As a human you are worthy of happiness. Worthy of certain human rights. There are other things that you have to jump through hoops to be worthy of. Like Bill pointed out.

We then get into how different the perspective is for Fallon, just finishing college, and for the rest of us who are further along in your lives.

What do you think? What does it mean to be worthy?

Connect with the panelists: Fallon Siniscarco: https://www.linkedin.com/in/fallon-siniscarco-889558267/

Student Utica university studying occupational therapy. She will be going to grad school in the fall to study the same.

Christopher Jerjian: https://www.linkedin.com/in/chrisjerjian/

Commercial real estate for 40 years he focuses on creating spaces for small businesses

Bill Haase: https://www.linkedin.com/in/bill-haase-a506299/

Co-Founder/CEO MetaEd Partners. He is developing global virtual and live conferences to support the underprivileged and building programs in the US to help high school students understand how money works.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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I recently heard someone give this advice to a group of students, “You have to be able to lead yourself before you can expect to lead others.”

Everyone nodded along like it was sage advice. But I wondered, “what does that even mean and is it true?”

Lucky for me I have a platform designed to asked exactly those kinds of questions.

Kevin Wash answered the second half of the question first with a strong yes. He believes that being a leader requires leading by example. Anything else is hypocritical.

Kelle Jacob agreed saying she believes that leading yourself means having a vision. Too often people are running on autopilot and checking boxes rather than being clear about where they are going.

Michael Sicuranza came in with conceptual agreement – The best leaders do all the things Kevin and Kelle talked about. Then he pointed out that there are lots of examples of people who didn’t practice what the preached and weren’t very great people. And yet, they managed to maximize leadership, gotten people to follow them and created success both personally and professionally.

My experience working with high powered, successful people – On paper it looks like they are “leading themselves” but that often isn’t what is actually going on.

What do you think? What does it mean to “lead yourself” and is it a prerequisite for leading others?

Connect with the panelists:

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Michael Sicuranza: https://www.linkedin.com/in/michaelsicuranza/

CEO of Affinity Wealth Management where they focus on helping small business and corporate executives make better choices with their money

Kelle Jacob: https://www.linkedin.com/in/kelle-jacob-0912a523/

She is a Master level Holistic Health, NLP, EFT, and Hypnotherapy Practitioner and the founder of ASRI Wellness, she helps high-performing professionals on the verge of burnout create better habits.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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It isn’t a secret that the farther up the corporate ladder you go, the less diverse it becomes. I decided to ask three guys who have been at the top of their respective ladders about it.

Dr Cole Galloway, who works in social justice, started us off by talking about mission. If you are looking for leaders who will continue to propagate and manipulate and cultivate a top-down mission, you are going to have a hard time getting diversity at the top.

Dr Bob Choat agreed and then added that with startups, the mission comes from the founder. As they grow the culture gets stuck in ridged thinking. To get out of that they might need to bring in people from the outside.

Gary Fredericks really like the bottom-up approach. And pointed out that you can’t legislate people or an organization accepting someone different from them. He believes it starts with teaching creativity and outside-the-box thinking.

About halfway through the conversation I picked up Dr Bob’s point about culture. If we are hiring for “cultural fit” it is REALLY easy to hire people who are just like us because they are easy to talk to and connect with. I feel like that causes diversity to be squeezed out as we move up the ladder.

I asked the panel what they think can be done about that.

At the very end with no time to discuss it, I asked this: Are the people you want to be in leadership tomorrow, getting the skills to do that today?

What do you think?

Connect with the panelists: Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, he is now the founder of the Integrated Mind Institute and is going back to school for another PhD. This time in physics

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses. They make business easy.

Dr Cole Galloway: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This question came from a real-life situation. Regardless of whether you are the one left out in the cold or the one asked to abandon the person you worked with to create the proposal; this is messy.

Karen Loomis started us off by sharing a story of her experience with this exact issue and that when it happened, she wondered what she would have done if she had been on the other side of it.

Rick Alcantara went next saying he believes it is conditional and that he has been on both sides of a situation like this. It really requires an understanding between you and the person doing the proposal so you both know where you stand if something like this comes up.

Bonnie Sussman-Versace agreed saying that anything you can do beforehand to preempt these types of issues is ideal. When she had this situation she and her partner went back to the client and explained that it really was a two-person project and asked for a trail period to work on it together.

What do you think is the ethical thing to do in a situation like that? What does having integrity look like?

Connect with the panelists: Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Bonnie Sussman-Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED LLC. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Karen Loomis: https://www.linkedin.com/in/kloomis/

Founder at No Moss Brands. 20 years as a marketing and branding professional. Adjunct professor at Grand Canyon University. She is passionate about social change.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This conversation did not go as I expected it to. I thought we would talk about how you decide when to give 100% and when to let something slide a little bit so you can put more effort into something else.

I am noticing now as I type this, that when I’ve had this conversation before (not on Quick Hits) it has been with women. Now I’m wondering if having more competing priorities makes a difference.

I can 100% tell you, there are things in my life I choose not to do perfectly – weed my flowerbeds. As long as they look good from the sidewalk, I’m (mostly) not going to worry about the little weeds only I can see when I’m actually in the bed.

But work stuff that is different.

Here is the summary of how the conversation started.

Pascal Derrien started us off by asking us to look at the other side. What if you are expected someone to do something to a high level and you get mediocrity instead? He believes if you are going to do something, do it really, really well or just don’t do it.

Joey Robert Parks wondered no important benefits for who? And depending on expectations, it may or may not be a big deal not to do something perfectly.

Ed Samuel thought it depended on the situation. If you are in a time crunch or up against a deadline, you simply might not have the ability to do something to the highest level possible because you have to get it out the door. However, he like the other two will tend to err on the side of doing something of a high quality if at all possible.

Do you think there is ever a time when it is acceptable to do something at say 85% because it’s good enough? Might there be a difference in the way men and women answer this question?

I might have to do an all-female panel and find out.

Connect with the panelists: Pascal Derrien: https://www.linkedin.com/in/pascalderrien/

CEO of the nonprofit Migraine Ireland and an avid athlete

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Is a career coach at Sam Nova where he helps mid to senior leaders get to a better place, whether they are working or in transition.

Joey Robert Parks: https://www.linkedin.com/in/joeyrobertparks/

He is a 32-book author and ghostwriter and The Da Vinci of Writing. He can write in any style, genre, or topic, and make it sound natural, like he’s been an expert in it for decades.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Michael Davis started us off with the perfect framing: a cynic is negative ▪ and stays planted in his or her beliefs. A skeptic is a healthy optimist. It's a difference between being open minded and closed minded.

Stewart Wiggins agreed saying he thinks most of us are probably skeptics but that there are some people who always believe something bad is going to happen. That cynicism often leads to those bad things actually happening.

Gary Fredericks came in strong with the idea that being skeptical is a key ingredient to good leadership; having that ability to go through the checks and balances to make sure the facts are adding up. He also shared that he can be cynical – particularly about spinach (we disagree on that. I like spinach.)

I followed up by wondering if someone is being negative, if they are skeptical, are they are open to changing their mind but if they are cynical, is it a waste of time to even try to talk to them?

Toward the end I asked a more practical question: How do you notice if you're kind of sliding into that cynical space? And how do you pull yourself out of it?

Do you agree or disagree with Stewart’s point at the end about marriage being helpful to keep you from being too cynical?

Connect with the panelists: Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses. They make business easy.

Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/

Founder of Speaking CPR where he helps business leaders and speakers improve their presentations and speeches

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Jim Tam’s first thought was, if you’re on zoom, turn off your camera. It takes practice to keep a straight face and can be important in negotiation situations. He suggested preparing ahead of time to avoid being surprised because surprise might be the hardest tell to hide.

Stewart Wiggins shared an adage from his time in the military: “if you're smiling, you're not doing your job.” But that learned behavior didn’t serve him when he got out of the military because people would misread his body language.

Catarina von Maydell built on what the other panelists said by saying one of the hardest things about a poker face is deciding when and if we should or should not use it because it can be damaging to relationships if we need to be building trust.

We shared a few stories and towards the end I asked the group how the learned when and how to use or not use a poker face.

Since most of communication has nothing to do with the words we say, this is a topic we would all do well to think about a little more than we do.

How do you keep a straight face when the emotion you feel is not what you want to share?

Connect with the panelists: Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Catarina von Maydell: https://www.linkedin.com/in/catarinavonmaydell/

She helps business leaders build disruptive business models and define key leverage points to create powerful change and impact using a process of systemic, organizational, and human evolution.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Glady Baradaran started this conversation by say unequivocally yes. For her, having a best friend at work who she can send an eye roll emoji to during a meeting to feel the relief of having a shared experience is super important.

Dave Roberts agreed saying that having friends at work for the emotional support makes the day-to-day experience better. He also shared a personal story about how having friends at worked helped him get through the loss of his daughter.

Todd Karges brought in the idea of friends being able to provide and help create psychological safety that managers or the larger organization as a whole just can’t offer. Which might be a flaw in the organizational structure that employees have to figure out how to make that happen on their own with each other.

I followed up with the question, are friends at work different from friends outside of work. You’ll have to tune into our conversation for their answers.

Do you think that having a friend at work is important?

This panel enjoyed their time together so much they asked me to schedule them together again to answer the question, what if you don’t have friends at work?

Look for that conversation in the coming days.

(Apologies for Glady’s scratchy mic. She was able to get it sorted ahead of our next conversation.)

Connect with the panelists: Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-6238071a/

15 years of HR experience and a love for organizational development. Based in Canada.

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach. Based outside of Toronto.

Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Teacher, co-author of the book When the Psychology Professor Met the Minister and a bereavement support specialist

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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We covered some things I WISH I had known when I first started working. It would have saved me a lot of stress.

Brandon Mahoney’s opening volley was that you should assume you are there as the expert. They hired you because they need someone to do something. Exactly what that something is might be up to you to define because you bring knowledge and skills the organization didn’t have before.

Dr. Rhonda Bompensa-Zimmerman added that you have to bring curiosity, particularly if you are brought into a situation of change or flux. Talk to your coworkers. Try to understand the culture and how the organization functions. Recognize that you don’t know what you don’t know and might not even know what to ask.

Joe Pici agreed with being curious, adding that he doesn’t do anything without understanding scope. He is going to come in with a lot of questions about the project, the role, how success will be measured, results, timelines. Once he has that, his expertise and knowledge can shine and he can be creative about how he gets things done.

There have certainly been times in my life where the role I was filling was not clear and then I was told I was not performing – performing to what metric? What were they measuring? (I wish I would have asked rather than just accepting their opinion).

What has worked for you when responsibilities aren’t clear? What have you done that has worked or not worked?

Connect with the panelists: Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/ She is the Substance Use Response Coordinator at the Maricopa County Department of Public Health and she runs marathons

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co-Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Joe Pici: https://www.linkedin.com/in/joepici/

He is a speaker, coach and strategist specializing in results driven sales training for top sales professionals

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This was a deep and insightful conversation with three guys who innately have an interest in how we interact as humans. We covered a lot in ten minutes and I would love to hear your (the viewer/listener) thoughts and responses.

Stewart Wiggins started this conversation by posing a different question: why are there so many bad leaders out there or bad managers?

Is the reason there are so many bad leaders because leadership training is trying to teach emotional intelligence and it’s not something you can learn? Maybe you can learn the behaviors that align with emotional intelligence but going through those motions doesn’t mean you have become emotionally intelligent.

George Rotsch believes we are thinking about emotional intelligence wrong. He compared it to math skills. Some people are really good a math. Other people aren’t as good; it doesn’t come easily to them. They can learn math. They can get better at it than they might be naturally but they are never going to be as good at math as someone for whom it just makes sense.

George believes the same is true of emotional intelligence. If you aren’t good at it, you can get better but it unlikely to ever come naturally to you. He put it succinctly: “We can teach it. We should respect it as a gift.”

Justin Dorsey agrees saying there is a cynic in his brain that says, “If you don’t get it, you don’t get it.” And he has seen that in trying to teach EQ from an HR stand point. The people who need it the most never think they are they ones who need it.

What do you think? Can EQ be taught/learned or is it a pipe dream?

Connect with the panelists:

Justin Dorsey: https://www.linkedin.com/in/justin-dorsey-sphr/

Background in corporate HR as well as in consulting. He has a Passion for People.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

George Rotsch: https://www.linkedin.com/in/georgerotsch/

He is the director of communications for Delaware Live and a Communication consultant with clients across the country

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Rick Alcantara started us off by sharing the multitude of ways he has been able to network virtually – associations, boards, Chamber of Commerce, chatting with friends and even doing Quick Hits is on the list.

Jim Tam reminded us that your network is your net-worth; which makes networking and staying in touch invaluable. To his point, if you are driving in your car, don’t waste that time listening to the radio. Make a call and have a conversation with someone to stay in touch.

Catherine Fitzgerald is self-professed to be compulsive about adding contacts to her phone along with notes about where they met and who they are. She also does a lot of introductions to help other people to connect.

That said, it is very easy to fill your calendar with meetings that you could call “networking” but have no actual value for you or the other person. One and done, you’ll never remember each other meetings are pointless.

I also tell a funny story at the end about the first time I asked Russ (my husband) to have coffee with me.

How do you stay in touch with people in the virtual world?

Connect with the panelists: Catherine Fitzgerald: https://www.linkedin.com/in/catherine-a-fitzgerald/

Is a writer, speaker, certified coach, and founder of Brass Tacks with Heart-executive coaching. She helps founders, owners, and C-Suite Executives and their teams to build businesses that fuel their lives, not consume them.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This is a conversation that needs to be had more often because I don’t think enough people understand how to use a calendar link without coming off as rude.

Steve Ramona started us off by saying you have to have a relationship first. Don’t just throw your link at people and expect them to book time with you.

Janice Dru-Bennett agreed and added that it depends on the relationship you have with the person. A good friend is likely to be put off if you send them your booking link.

She also brought up the great point of cancellations. If she uses your link to schedule and you cancel, it’s on you to reschedule. And if both send each other their link, who is it on to schedule?

Kevin Wash is old school. He doesn’t have a link and he doesn’t use them to schedule. If he can’t talk to the person he needs to meet with, or at least their assistant, there isn’t much point in setting up a meeting.

I would rather use someone else’s link because I don’t like random meetings all over my calendar. I want like meeting bunched together. And I think it is ridiculous when I go to schedule with someone and they have one slot six weeks from now.

Connect with the panelists: Steve Ramona: https://www.linkedin.com/in/steveramona/

Global Sales Director at InPhone, a podcast coach and the host of the podcast, Doing Business with a Servant’s Heart. He is in California.

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Janice Dru-Bennett: https://www.linkedin.com/in/janicedru/

Building strategic partnerships for a health tech company and also an entrepreneur helping nonprofits and start-ups grow.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Karen Loomis started us off with what that saying means at first blush – go as hard as you can and do all of the things. Hard driving, fast moving. All of it all of the time. Grab all the opportunities. But what if there aren’t opportunities to grab?

She added further into the conversation that it means letting go of your to-do list and doing the thing that is now or never.

Yonason Goldson said he used to be the kind of person who said no and then thought about the question. Then he realized he was missing out on things so he switched to saying yes and then thinking about it. That wasn’t the best option either. The ideal is somewhere in the middle.

Stewart Wiggins said he used to follow the “go forward as fast as you can, as hard as you can” idea of seizing the day. But now he has a more measured approach. Sometimes seizing the day means putting your feet up and letting the world happen around you.

I agree with all of those things. And I think there needs to be an addendum that says, “Do the things that make you happy and don’t feel guilty about it.”

What does it mean to you to “seize the day?”

Connect with the panelists: Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Karen Loomis: https://www.linkedin.com/in/kloomis/

Founder at No Moss Brands. 20 years as a marketing and branding professional. Adjunct professor at Grand Canyon University. She is passionate about social change.

Yonason Goldson: https://www.linkedin.com/in/yonason-goldson/

aka the Ethics Ninja and the Hitchhiking Rabbi, works with leaders to create a culture of ethics that earns trust, sparks initiative, and limits liability. He is the award-winning podcast host of Grappling with the Gray and author of the book of the same name.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Dr. Mohan Ananda started us off by saying there are two kinds of office politics. One that causes problems and for which the person doing it should be removed. Or two – the kind that causes competition and is okay.

I’m not 100% sure I agree with that. I’m not sure it can be defined as “office politics” if it is a good-natured rivalry – although to be fair I don’t think those are healthy in an organization either.

But Kaitlyn Niechwiadowicz agreed that office politics can be either positive or negative and the culture of an organization dictates which it is.

Joey Robert Parks looked it as a freelancer coming in from the outside. He has learned that it is important for him to listen and learn so he can adapt and flow with the existing office politics, even if he doesn’t really understand it.

Towards the middle of the conversation, I shared that I had worked in organizations where I felt like leadership had no idea that the office politics were as bad as they were.

All three panelists had an opinion about why that is and what should be done about it.

How do you define office politics and what has been your experience with it?

Connect with the panelists: Joey Robert Parks: https://www.linkedin.com/in/joeyrobertparks/

Is a 32-book author and ghostwriter and The Da Vinci of Writing. He can write in any style, genre, or topic, and make it sound natural, like he’s been an expert in it for decades.

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Scientist, lawyer, serial entrepreneur, and author of the book, Autobiography of an Immigrant. Which has been translated into multiple languages. He is passionate about helping people succeed in business

Kaitlyn Niechwiadowicz: https://www.linkedin.com/in/kniechwiadowicz/

Senior Manager of Talent at Alkegen where she leads their global learning and talent management initiatives. She is passionate about helping individuals make an impact and exceed their potential.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Asking someone for help shows vulnerability and trust. But what if you don’t ask. Instead, they offer. Does accepting that help create the same kind of connection? My experience says yes. I asked today’s panel why they thought that was the case.

Lisa McDonald started us off by talking about the safety that comes from connection and trust.

Dr Peter Economou added that we are communal beings and brought up the difference between how men and women ask for and accept help (ask for directions lately?).

And Laura Agafitei brought in our ability to grow and better ourselves by accepting help.

When I work with teams I will ask if anyone would feel put-upon if a teammate asked for help. The answer is universally no. But when I ask if they would ask a teammate for help, usually the answer is, “I don’t want to bother them.”

This conversation is a powerful look at how humans connect by supporting each other and I am really thankful that these three lovely humans helped me talk about it.

What does this question and our conversation bring up for you? Help me out by sharing in the comments.

Connect with the panelists: Laura Agafitei: https://www.linkedin.com/in/laura-agafitei/

Strategy and design Consultant for the health and wellness industry. Based in Dublin.

Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Founder of Career Polish where she is an specializes in career management and executive presence.

Dr Peter Economou: https://www.linkedin.com/in/peter-j-economou-4b4000a/

With a Ph.D. Counseling Psychology, he is an Executive Growth Consultant, Rutgers University Faculty member and the Director of Athletics Behavioral Health

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Philip Tate wanted to hit lead-off on this one because he sees it as the ultimate communication question. You have to create an environment that encourages honest dialogue and ongoing conversations by asking open ended questions and being an active listener.

In a communication audit, you need to provide anonymity and confidentiality if you expect to learn the truth about a difficult topic.

Abby McCloskey agreed. You have to lay the groundwork for a good relationship if you want someone to be comfortable enough to share hard things with you. And when they do venture out to answer a tough question, it is on you, as the leader to receive it well. If you don’t really want to know and then do something with that information, don’t ask.

Michael Sicuranza agreed that it is easy to get defensive and forget about having compassion; remembering that the people who work for you have a fear of repercussions. If you are compassionate with giving them feedback, they will care enough about you to tell you the truth too.

I bundled it into creating a foundation of psychological safety BEFORE you expect someone to have a tough conversation with you. Without it, subordinates will hide bad news until it explodes.

This question is straightforward if you are a leader.

For those watching who aren’t leaders yet – what do you need to be willing to share a work thing that isn’t going well with your boss to warn them or maybe ask for help?

Connect with the panelists: Michael Sicuranza: https://www.linkedin.com/in/michaelsicuranza/

CEO of Affinity Wealth Management where they focus on helping small business and corporate executives make better choices with their money

Abby McCloskey: https://www.linkedin.com/in/abigail-mccloskey-cfp%C2%AE-clu%C2%AE-b8233a5/

Certified Financial planner helping people to live a fulfilled life

Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

He is a communications consultant doing Brand Building | Strategic Communications and Marketing based in Charlotte NC

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This is harder to explain that I expected it to be. It is interesting how we can want something from someone but not be able to explain what it actually looks like to receive it.

Fallon Siniscarco started us off by talking about active listening and not having a pity party (I can get behind that! There is nothing worse than trying to talk to someone about something and getting pity instead of empathy.)

Kevin Wash believes that some people have the ability to empathize and some people just can’t and that fake empathy is the worst. The two things he looks for from someone is honesty and sincerity when the empathize with him.

Dave Roberts explained it using terms that are often used in therapy and coaching – creating space. To show that they get without saying “I understand” if they have never been there.

I shared a specific story that recently happened to me. I don’t know that I shared the nuances of the situation well due to the time constraints of Quick Hits but Kevin and Dave disagreed with the way I handled it.

If you knew someone professionally, in the situation I described, what would you have done the same or differently?

Like I said at the top – it was an interesting conversation.

What do you expect from someone who is empathizing with you?

Connect with the panelists:

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Fallon Siniscarco: https://www.linkedin.com/in/fallon-siniscarco-889558267/

Student Utica university studying occupational therapy. She will be going to grad school in the fall to study the same.

Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Teacher, co-author of the book When the Psychology Professor Met the Minister and a bereavement support specialist

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Well, this wasn’t an easy conversation. As is the case with so many of the questions I ask, it depends. How much does it matter? Who is it hurting? Will it make any difference if I do/say something?

Judy Musa started us off in a great place – Am I sure that I am understanding the person who is giving the information and am I sure it is wrong? She went to verify her source before making a decision about doing anything else (smart).

Dr Bob Choat is a self-admitted researchaholic. People know to ask questions like “is this true” before sending him things because he will find the facts. He gave us several tips on how to educate ourselves so we aren’t spreading mis-information.

And Dawn Gagye shared how her dad encourages her children to be a little bit skeptical. Don’t believe everything they see/hear/read and think for themselves.

We talked about people who are dug into their bias and no amount of information will change their mind (not attractive I must say).

I can’t do this conversation justice here in the copy. Listen to it and then I have two questions:

How do you know if something is mis-information

And

What do you do about it?

Connect with the panelists: Judy Musa: https://www.linkedin.com/in/judy-musanj/

Founder and managing partner at MoJJo Collaborative Communications where she does Strategic Communications and is a story teller, a Content Creator and Social Connector

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD , he is now the founder of the Integrated Mind Institute and is going back to school for another PhD. This time in physics

Dawn Gagye: https://www.linkedin.com/in/dawngagye/

She is a Strategic Marketing Guide and does Done for you marketing strategies that eliminate the stress and confusion

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This question follows on the idea that you have to understand why rules in an industry are in place to break them well or safely.

Stewart Wiggins started us off by asking what makes something outside the box and suggesting that if all previous knowledge is inside the box than any new or different solution is going to be outside the box.

Simon Coles thought that maybe not knowing what is inside the box might keep you from being trapped in there and allow you to think bigger. But then also added that outside the box thinking might not always be safe.

Chelle Shapiro believes that outside the box thinking is very safe because it is less restrictive and gives you the freedom to think about things in a away you might not have before.

If you don’t know what is “in the box” you might spend time trying things that have already been proven to not work or making mistakes that others have already made.

When I work with graduate students, I will often share the mistakes I’ve made, things that haven’t worked, so they can go make different mistakes and learn from them.

What do you think, do you have to understand what is in a box to think outside of it?

Connect with the panelists: Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Chelle Shapiro: https://www.linkedin.com/in/chelleshapiro/

Marketing Strategist for Wellness Coaches & Consultants and recognized as one of the top 15 LinkedIn experts in New York city as well as the author of the book, Loving Yourself isn’t Selfish.

Simon Coles: https://www.linkedin.com/in/sjcoles/

CEO at Amphora Research Systems where they free scientists from the tyranny of paper. He is also the founder of the Better Conversations Foundation.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Dr Bob Choat started this conversation off strong by introducing the Competence Model. If someone has competence, they tend to be confident but if someone is pretending to be competent, they are more likely to be arrogant.

Dawn Gagye summed up her thoughts succinctly, “Confidence as quiet and arrogance, as loud.” I think that is spot on. She went on to talk about how the energy feels different and how body language even comes into it (watch her part of the video. She does a great job of explaining it.)

Judy Musa agreed saying that arrogance comes from a boastful and insecure place. She went on to share an example from the movie Polar Express.

For me the difference has to do with being boastful – I know and you don’t or sharing – I know and let me show you.

How do you decide if someone is arrogant or confident? Do you think gender plays a role in what you decide?

Connect with the panelists: Judy Musa: https://www.linkedin.com/in/judy-musanj/

Founder and managing partner at MoJJo Collaborative Communications where she does Strategic Communications and is a story teller, a Content Creator and Social Connector

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD , he is now the founder of the Integrated Mind Institute and is going back to school for another PhD. This time in physics

Dawn Gagye: https://www.linkedin.com/in/dawngagye/

She is a Strategic Marketing Guide and does Done for you marketing strategies that eliminate the stress and confusion

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This topic came out of the conversation where I asked “How do you deal with difficult people? (https://youtu.be/q83cXRIYkBI)

Karen Loomis and I have both been called difficult on more than one occasion. Interestingly, Frank Galindo and Jim Tam never have.

Karen started this conversation off by saying she has been called difficult when she doesn’t go along and just accept what someone else is saying or demanding. Challenging someone or pushing back on something will cause her to get labeled.

Jim agreed and said there is also something about intention. You wouldn’t call someone difficult who is pushing you to help you become better (you might use the word “tough” – which is interesting to think about).

Frank brought up the word “compromise.” If you are trying to negotiate with someone and they simply aren’t willing to work with you, you might call them difficult.

I shared that medical professionals have called me difficult (I’m pretty sure it’s on my chart) for asking questions. Is that because they are so overly confident that they don’t think I should be asking them questions (Just do what I’m told) or are they so not confident that they are afraid that they can’t answer my questions?

Interestingly, when a doctor has labeled me difficult, I usually think they are being difficult too.

Near the end of the conversation, I asked the panel what they do when they realize they are being difficult. How do they back out of that?

What would cause you to label someone difficult and/or when have you been given that label?

Connect with the panelists:

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/

He has 20 years of experience working in PR where he enjoys bringing people together and creating partnership relationships. He is in the US.

Karen Loomis: https://www.linkedin.com/in/kloomis/

Founder at No Moss Brands. 20 years as a marketing and branding professional. Adjunct professor at Grand Canyon University. She is passionate about social change.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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When I was in high school and college other students would often shame me for doing well because I was “ruining the curve.” I have similar stories from working production jobs. “Don’t work so fast. You make the rest of us look bad.”

Tim Hawkes pointed out that the average performers don’t have any motivation to work harder. It’s much easier to tear someone down.

Dr Cole Galloway agreed that the only angle into the problem is from leadership. But that often there is a leadership vacuum. The idea that you can just let people “fight it out” themselves.

Tim then suggested that perhaps a common goal for the whole team was the way to go. But I pointed out that people who are happy with “C” level work will sit back and do nothing because they know the people who want an “A” will easily do enough work for the group to get a “C” (Tim rightly pointed out that I have personal history with this problem).

Do you think it is about leadership creating a mission that everyone on the team can get behind or do you think that top performers are just always going to have a target on their back from some people?

Connect with the panelists:

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK

Dr Cole Galloway: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Dave Roberts started this conversation off by talking about feeling drained, having someone come to you for everything all of the time and needing boundaries.

Fallon Siniscarco acknowledged that it’s normal to go to your friends for advice (never mind that they likely don’t have much more life experience than you do). But if there isn’t balance over time in the friendship, you get to talk about your stuff too, that might be time to start to wonder if you are being taken advantage of.

I then shared a story from when I was in high school and a girl who was always mean to me asked for a quarter. I gave her one thinking maybe if I was nice to her, she would be nicer to me. Nope. But you can bet the next day she asked me for a quarter again. There is something about being naïve and nice and having your empathy used against you.

I also wanted to know what do you do when you realize you’re being taken advantage of so we talked about that for a bit.

How do you notice if your empathy is being abused and what do you do about it?

Connect with the panelists: Fallon Siniscarco: https://www.linkedin.com/in/fallon-siniscarco-889558267/

Student Utica university studying occupational therapy. She will be going to grad school in the fall to study the same.

Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Teacher, co-author of the book When the Psychology Professor Met the Minister and a bereavement support specialist

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Victor Fralof started this conversation with a straightforward answer – fear.

Brandon Mahoney and Stewart Wiggins agreed and I thought we were going to have the first Quick Hits ever that was over in less than three minutes.

But then we started talking about why it makes sense to align yourself with rather than against a bully. Why bullies become bullies. How people used to be more likely to “mind their own business” but now it seems like people might step in (is that true?)

We talked about how we have been bullied and times we have stood up to bullies.

I asked about what advice we had for people being bullied.

This conversation ended up being long so there were some good ideas that got left on the editing room floor. Thank you to the amazing panelists for jumping into this heavy topic and sharing their experience.

What do you think? Why do people side with a bully?

Side note – be safe out there. Don’t stand up to bullies in dangerous situations.

Connect with the panelists: Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co-Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Victor Fralof: https://www.linkedin.com/in/victor-fralof/

Personal and professional coaching for mindset, leadership and direct sales scaling.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Every sales training I’ve seen talks about building trust. If you are a good human and selling something someone actually needs or wants and you are engaging in good faith – that’s not manipulation - - right?

But, if you're sleazy and trying to get them to buy regardless of their needs or wants – tapping into their emotions and building trust to sway them – that is manipulation and that’s not cool - - yes?

Joey Robert Parks shared a story about how he used to lie – a lot. And then an idea attributed to Mark Twain. What is the difference between a lie and fiction? A lie is told for the benefit of the teller. Fiction is told for the benefit of the listener. (I can get on board with that.)

Expanded – manipulation is for the benefit of the seller. Building trust is for the benefit of the buyer.

The idea of lies didn’t come up for Todd Karges. Instead, Is the relationship being built to sell or just for the sake of the relationship?

Kaitlyn Niechwiadowicz jumped in next. The word manipulation has such a negative connotation – the expectation of dishonesty or someone trying to be sly or sneaky. Which is the exact opposite of building trust (even if trust is created?) She believes the answer to the original question lies in the intention of the seller.

Near the end we played with the idea that manipulation is not negative if you have permission to do it. As in – if you read a book or go to the movies you are giving the author permission to draw you in, to create emotions in you based on a story.

But without that consent manipulation, building trust for sinister reasons, is evil.

What do you think – is building trust on purpose to gain something manipulation?

Connect with the panelists: Joey Robert Parks: https://www.linkedin.com/in/joeyrobertparks/

He is a ghost writer and the Da Vince of Wordsmithing. He’s written 32 books fiction and nonfiction for successful entrepreneurs.

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach. Based outside of Toronto.

Kaitlyn Niechwiadowicz: https://www.linkedin.com/in/kniechwiadowicz/

Senior Manager of Talent at Alkegen where she leads their global learning and talent management initiatives. She is passionate about helping individuals make an impact and exceed their potential.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This was an interesting discussion to have with three people who don’t mind conflict and will jump right into or even invite a challenging conversation.

Gary Fredericks tries to start by finding common ground, something that can be agreed upon, to show he is as interested in their success as they are.

Inga Hebdon added that it depends on what you are trying to address. It is different if you have to deal directly with them versus helping them deal with a conflict within their team. But regardless, people who want to avoid conflict often are just looking for peace and avoidance is an easy way to achieve that, at least for a little longer (until it grows and explodes).

Bill Haase brought in the word empathy and then took it in a direction I didn’t expect by adding that narcissistic people will use avoidance and your empathy against you. Adding that HR protocols that require everyone be treated the same can make it even more challenging because everyone is different.

You have heard me talk about the volcano method to conflict resolution – push it down until it explodes.

Do you think that warning someone – “I know you don’t love these kinds of conversations” is a good idea?

What tips do you have if someone else is avoidant? Or if you are conflict avoidant, how do you like to have people interact with you?

Connect with the panelists: Inga Hebdon https://www.linkedin.com/in/inga-hebdon/

Leadership & Personal Impact Coach helping people increase their impact, their ability to lead, influence, and act strategically.

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses. They make business easy.

Bill Haase: https://www.linkedin.com/in/bill-haase-a506299/

Co-Founder/CEO MetaEd Partners. He is developing global virtual and live conferences to support the underprivileged and building programs in the US to help high school students understand how money works.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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As one would expect Rabbi Yonason Goldson started us off with the biblical idea of “love your neighbor as yourself.” The idea being that you have to love yourself before you can love others. But what does it mean to love something or someone? He even gave us a quick lesson on Ahavah, the Hebrew word for love.

Lori Donofrio-Galley agreed that you do need to love yourself to love others saying, “If you're able to care and nurture and grow yourself and develop yourself, you'll have a much greater capacity to love others and to understand how to love other people.”

Bonnie Sussman-Versace commented on how once you learn self-love it just happens and you don’t have to think about it anymore.

Listening back to this conversation I wondered if that was true. But in the moment that wasn’t the question I asked.

Instead, I wondered if you can’t look in the mirror and say “I love you” it is not possible to love someone else.

And, if I don't love myself, how do I accept love from someone else?

What do you think? Is self-love a prerequisite to loving others?

Connect with the panelists: Yonason Goldson: https://www.linkedin.com/in/yonason-goldson/

aka the Ethics Ninja and the Hitchhiking Rabbi, works with leaders to create a culture of ethics that earns trust, sparks initiative, and limits liability. He is the award-winning podcast host of Grappling with the Gray and author of the book of the same name, as well as Executive Vice President of the Missouri Chapter of the Coalition for Jewish Values.

Lori Donofrio-Galley: https://www.linkedin.com/in/lori-donofrio-galley-9a970046/

I am a first-born, Type A personality who is loyal and visionary and always finishes! Clients hire me to uncover “angles” and communicate value to produce earned media for growth.

Bonnie Sussman-Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of Quick Hits plus the links to the LinkedIn pages of each of the panelist in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This question came up because I have a friend in the UK who has commented on several occasions how we (North Americans) use “how are you” as a greeting rather than a question. But when he asks me, he is actually asking the question and wants an answer other than “fine.”

I asked Atif Agha to start this conversation off and he talked about being aware. It is the right friend and the right time to actually get into the true answer of how you are. Some people don’t need or want more detail than “I’m fine.”

Glady Baradaran says she has tried to teach herself not to ask “how are you?” She doesn’t like it when people ask that as a greeting and believes there are so many other, better questions you can ask someone.

Lisa Howard made the observation that if things aren’t great and a friend asks, she might say something like “going okay” or “hanging in there.” If the friend picks up from her tone that things aren’t great and stops to ask for more details or to listen, then she knows she can share a bit more. But if they must brush over it, she just keeps the details to herself.

What do you think of the question “how are you” and how do you answer it?

Connect with the panelists:

Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-6238071a/

15 years of HR experience and a love for organizational development. Based in Canada.

Lisa Howard: https://www.linkedin.com/in/lhoward2/

Founder of People Core Strategies, an HR consulting company. She is a trusted fractional HR Advisor - Helping Companies Grow through Effective People Strategies

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Alexi Bracey started us off by that accepting that mistakes will happen is part of being resilient for her. Not expecting perfection makes it easier to move forward when things don’t go as planned. She also recommends doing things to take care of yourself and feed your soul.

Mario P. Fields says that there are things in life that you go into knowing they will be a challenge, going into the Marines for example. Other times, things come at you out of left field. He likes to look back at things and ask himself how he came through it and learn from it.

For Chelle Shapiro she never questions if or how she will make it through something. Instead, she believes “I will make it.” She takes the insult of people telling her she can’t or won’t make it as fuel to push her forward to prove that not only can she make it, she will. Not just to prove them wrong, but more importantly, to prove herself right.

For me what looks like resilience is actually the story of me just doing whatever the next thing was that needed to be done. I wasn’t trying to create some grand plan. I was just trying to live from one day to the next. It is only in retrospect, when I tell the story that it looks like resilience.

The last question I asked the panel was what advice they would give someone who is going through something right now who really needs to be resilient. Their answers were inspiring.

What has made you resilient and able to bounce back from adversity and what advice do you have for others about being resilient?

Connect with the panelists: Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/

Mission Happiness. Promoting happiness for no reason. Bouncing back after cancer and dementia prevention specialist.

Chelle Shapiro: https://www.linkedin.com/in/chelleshapiro/

Marketing Strategist for Wellness Coaches & Consultants and recognized as one of the top 15 LinkedIn experts in New York city as well as the author of the book, Loving Yourself isn’t Selfish.

Mario P. Fields: https://www.linkedin.com/in/mariopfields/

Marine core veteran. Small business owner. Host and producer of the podcast, Unarmored Talk

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Being new to a team comes with all kinds of anxieties and stressors. Coach M J Tolan suggested we start with respect and intentional listening to understand who the players are and what that team is doing.

Todd Karges added that relying on the existing onboarding structure could be risky – sometimes it’s not very good. Make sure you go in being curious about the people and how you and your work fits within the existing context.

Atif Agha agreed that respect is important and that having an open mind, recognizing that you don’t know anything about how an existing team works and you can’t come in and just start upending things and creating change on day one. You have to learn and understand first.

That is a mistake I’ve made – showing up new to an existing team and trying to start “fixing” things right off before I really know what’s going on and why things are done the way they are.

What is the best advice you have for integrating yourself into a new team? What have you done that didn’t work?

Connect with the panelists: Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach. Based outside of Toronto.

Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Speaker, author and entrepreneur with 35 years experience. He has lived in 12 countries and is the host of the podcast Mission I’m Possible. He is in Florida.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This was a particularly interesting conversation for me because, while I do have quite a bit of education, I spent 14 years working in the corporate world before I ever went to college. When I went, I had a foundation of real-world experience to build on.

Kevin Wash started this conversation by saying his experience in Europe, where education rules, is very different from his experience in the Middle East where experience is king. And he shared a story about applying for jobs in Europe during COVID and not getting a single interview.

He wondered if the question should be ageism vs education because experience tracks so closely to age.

Stewart Wiggins started his comments by saying that education is theory and it depends on where you are in your career if that theory or experience is more useful. Of course, there are some professions that rightly require education, e.g., medical doctors, lawyers. But when thinking about business, he thinks education is important early on in your career but experience becomes more valuable as you move deeper into your profession.

And it can get silly where a job posting will require so much education and experience that no one qualifies (and sometimes they also want to barely pay minimum wage – but that’s a difference conversation).

Connect with the panelists: Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Karen Loomis opened the conversation with the idea that saying “thank you” is something that should be expected no matter the size of the thing – someone holds a door for you? “Thank you.” Someone gifts you money? “Thank you.”

But is saying “thank you” one size fits all? If not, what is the next thing? What is expected?

Cami Travis-Groves then added that if someone is giving or doing something with an expectation of getting something in return, saying thank you is unlikely to be enough for them. But that is completely outside your control and not something you need to worry about.

Laura Agafitei brought in the idea of reciprocating energy. More effort or more energy from the giver necessitates a bigger thank you. But, if someone is doing something just to get something from you, that is not normal or healthy and we shouldn’t give in to that.

We then got into other ways to way thank you and Laura suggested letting someone how the thing they did made you feel.

Towards the end I shared a story of a time I said “thank you” not realizing the person expected to be tipped.

Are there times when saying thank you isn’t enough? If so, what should you do in addition?

Connect with the panelists: Laura Agafitei: https://www.linkedin.com/in/laura-agafitei/

Strategy and design Consultant for the health and wellness industry. Based in Dublin.

Karen Loomis: https://www.linkedin.com/in/kloomis/

Founder at No Moss Brands. 20 years as a marketing and branding professional. Adjunct professor at Grand Canyon University. She is passionate about social change.

Cami Travis-Groves: https://www.linkedin.com/in/goodjujucami/

Recovering graphic designer. Now a transformational coach for creatives. Her third book is titled Inner Growth Workbook for Creatives and her podcast is called Deep Dive Coaching for Creatives.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Being in the communications space, Philip Tate was keen to start this conversation and he brought some real-world experience. In the PR world they have the RPIE model. It stands for - Research, Planning, Implementation and Evaluation and can be used to take something from ethereal to strategic.

Tim Hawkes went next. A self-proclaimed “people guy” he talked about the banking community’s view, all agile with timescales, budgets, objectives and delivery. But they regularly produce unexciting and unengaging rubbish.

Instead, he suggested we need to include the people side and create passion for the output.

Then Steve Ramona jumped in with the idea of masterminds, having a group of people to talk to who will help you move an idea through the process and get rid of the noise. Is the idea even going to work? It might not get to clear vision but you still need to make a decision and take action.

Of course then I had a follow up question about what does it mean to have a clear vision and how clear does something have to be to move it forward.

The ten minutes just zipped by. We could have given the topic a lot more time.

How do you move something from idea to clear and how do you know when something is clear enough to move forward?

Connect with the panelists: Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK

Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

He is a communications consultant doing Brand Building | Strategic Communications and Marketing based in Charlotte NC

Steve Ramona: https://www.linkedin.com/in/steveramona/

Global Sales Director at InPhone LLC, a podcast coach and the host of the podcast, Doing Business with a Servant’s Heart. He is in California.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This question stemmed from a previous Quick Hits where we talked about how to give someone really bad news (https://youtu.be/f1fiA0bhtfc). This is the flip-side, when someone tells you bad news.

Dr Cole Galloway started us of with sage advice – engage like a human. Put the business and professional airs aside and really connect with them. Say that it is awful. Meet them where they are. And don’t jump in to solution mode.

Elissa Hecker followed that up with a personal story about a colleague sharing really good news (his wife was pregnant) and how it devastated her because she was struggling with doing IVF. And he was very empathic to her situation.

Joey Robert Parks added how easy it is to be empathic to the point of “me too-ing” and launching into a story about yourself in a somehow related situation (this being common and not helpful came up in the previous conversation too).

Two thirds of the way through Cole dropped a nugget that I am going to do my best to remember. When offering to support someone he suggested saying this: “I won't worry if you'll promise me that you'll reach out whenever you need something.”

That is so powerful.

At the very end I added that Cole had sent us the Brené Brown empathy vs sympathy talk. It’s less than three minutes long and relevant to this topic. You can watch it here: https://youtu.be/KZBTYViDPlQ

What tips do you have for responding to someone who shares bad personal news with you?

Connect with the panelists: Elissa D. Hecker: https://www.linkedin.com/in/elissa-d-hecker-48467711/

She is the Go-To General Counsel, Collaborative Partner, and Creative Problem Solver, for businesses and the Entertainment and Arts industries

Dr Cole Galloway: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Joey Robert Parks: https://www.linkedin.com/in/joeyrobertparks/

He is an author and ghostwriter. His specialty is being able to write in any genre, often on a topic he knows nothing about, and make it read like he has done it professionally for decades. He has published millions of words in self, indie and traditional publishing.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Brandon Mahoney started us off by saying time. There real is no shortcut to learning about someone.

Jim Tam looks at how someone treats people who can’t do anything for them as a signal to who someone is.

Inga Hebdon countered that someone might just have a bad day so you need to give them a second chance (which aligns with the time aspect).

Are first impressions permanent? Brandon thinks not.

Another question we asked – how do you decide when you’ve given someone enough chances?

And near the end we each shared an experience of choosing to have a “coaching” moment and let someone know that how they were behaving was not okay.

How do you decide if someone’s behavior is who they really are or if they are having a bad day and you should let it slide?

Connect with the panelists: Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co-Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Inga Hebdon: https://www.linkedin.com/in/inga-hebdon/

Leadership & Personal Impact Coach helping people increase their impact, their ability to lead, influence, and act strategically.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Laura Agafitei started us off by saying in the professional space she is quick to ask, how is this related to the topic we are discussing? Conversely, personally she is more likely to create some space for the person to share is she is able to listen.

Atif Agha agreed that in a professional relationship there are somethings that are better for you not to know. If someone starts oversharing, get out of the conversation if you can. If you don’t, it could make things uncomfortable going forward.

Todd Karges took the conversation in an interesting direction when he talked about how there is a push that people “bring their whole-selves” to work. But people aren’t really trained to do that. We are trained to bring only our best selves.

But when someone is sharing a lot of personal information, he likes to acknowledge that it is happening and give the person a chance to realize that maybe he’s not the right person to tell. But if they continue and he is uncomfortable, then he has to say that he would rather not hear it.

When I’m talking to people (other than clients) I consider if they will be embarrassed or if it will be awkward for them/us later for me to know what they are telling me. If so, I try to change to topic of the conversation.

Do you have a suggestion on how to address someone sharing too much personal information without embarrassing them?

Connect with the panelists: Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach. Based outside of Toronto.

Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Laura Agafitei: https://www.linkedin.com/in/laura-agafitei/

Strategy and design Consultant for the health and wellness industry. Based in Dublin.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Dr Jesse Carrie likes to start by having a conversation and letting the person know they are making things difficult for other people and giving them the opportunity to change.

Bo Short brought up that people who are good at sales can be more difficult to work with because they challenge. As long as they are challenging in a productive way, that is okay and even a good thing.

Rick Alcantara pointed out that how you deal with a difficult person depends on who they are and your relationship with them. A family member you have to see all of the time is going to be handled differently than the random difficult stranger you bump into once.

Connect with the panelists: Dr Jesse Carrie: https://www.linkedin.com/in/jesse-carrie-70765036/

Doctorate in Chemistry and degree in history he is currently a Senior scientist at the Idaho national lab.

Bo Short: https://www.linkedin.com/in/boshort/

He was named one of the “Top 10 Most Influential Leadership Speakers for 2023” and is

the CEO and Co-Founder of a revolutionary patented technology company that works primarily in the medical, military, and security sectors.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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I was surprised that this conversation got a little chippy towards the end. Particularly when you realize, I think we all agreed on the main answer to the question.

We started here:

Did you know that marketing professionals are often omitted from answering marketing surveys? Karen Loomis shared that is because marketing people think about marketing differently and could skew survey results. (Because they can see through it?)

Gary Fredericks shared that he has been burned in business by people who sound super confident and act like they know what they are doing, only to find out later they don’t. Being professionally skeptical means reserving judgment until you have data.

Dr Bob Choat agreed adding that people who are highly charismatic often sound very believable, even if they have no idea what they are talking about. That is also true for people who have letters after their name. Those letters only mean that they can jump through academic hoops. You have to vet them to determine if they really know what they are talking about (i.e. – be skeptical).

The difference for me is that once I don’t trust someone, that’s hard to come back from. Being skeptical means, tell me more. I want to understand. Help me get there.

Connect with the panelists:

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses. They make business easy.

Karen Loomis: https://www.linkedin.com/in/kloomis/

Founder at No Moss Brands. 20 years as a marketing and branding professional. Adjunct professor at Grand Canyon University. She is passionate about social change

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, was a stage hypnotist, he is now an executive performance coach and is going back to school for another PhD. This time in physics

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Philip Tate kicked us off with a story of someone doing a terrible job of delivering the news that someone was being let go from their job. If nothing else awful people can serve as a bad example.

Camille Diaz added that she believes that giving someone bad news and then trying to comfort them by saying, “everything happens for a reason” is simply horrible. It takes away your power and is telling you not to feel however it is you feel or ask any questions. Just accept and deal.

Kevin Wash likes to consider how bad is the bad news, not from his perspective but from the perspective of the person he has to tell. It could be a bigger or (if you’re lucky) a smaller deal than you think. And then, be matter of fact. Don’t embellish or try to soften. Just say it like it is and then move on to the practical stage of what happens next.

Near the end Camille and I talked about how waiting to give bad news make it worse. Philp summarized it really well, “Tell it first. Tell it all. Tell it now.”

Have you ever had someone give you bad news in a really awful way or do you have any tips for delivering bad news well?

Connect with the panelists: Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Camille Diaz: https://www.linkedin.com/in/camillediaz/

She is an Optimization Coach. creating custom systems and processes you’ll love so you can do it, stick to it, and get lasting results.

Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

He is a communications consultant doing Brand Building | Strategic Communications and Marketing based in Charlotte NC

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Cole Galloway started us off by saying it is easy to be our biggest critic because we know all the “bad” stuff about ourselves. We’ve been around for all the mistakes. But he added that we can also be our own biggest fan by remembering all the good stuff too.

Lisa McDonald pointed out that we aren’t taught to look at the positives. Being your own critic is kind of accepted but if you are your own biggest fan people are going to complain about you being too proud, bragging and being full of yourself. It is an interesting dichotomy to consider.

Coach M J Tollan then juxtapositioned (that’s not a verb but I’m using it that way anyway) the expectation of not bragging too much and social media where it is all bragging all the time to the point of people creating a façade of having the perfect life.

For me, I learned to talked to myself they way I was talked to and I have had to unlearn that as an adult.

Why do you think it is so easy to be critical of ourselves?

Connect with the panelists: Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Founder of Career Polish where she is an specializes in career management and executive presence.

Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Speaker, author and entrepreneur with 35 years experience. He has lived in 12 countries and is the host of the podcast Mission I’m Possible.

Dr Cole Galloway: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Tim Hawkes started us off strong by talking about fighting against selfishness and even Catholic guilt. And that a kindness is kind if it delivers a benefit. Whether it is selfish or not doesn’t matter.

Dave Roberts agreed that there can be ulterior motives to being kind; suggesting that if someone is trying to improve their status in the world by doing something for someone, that isn’t kindness.

Atif Agha brought in the nuance that “selfish” has a negative connotation but doing something for someone that brings you self-enrichment isn’t negative. However, a backhanded favor isn’t a kindness.

My thoughts were – it doesn’t have to be bad for me to be good for you. I don’t believe in altruism. If you are kind to be manipulative, that isn’t kindness.

How do you think kindness and selfishness are related?

Connect with the panelists: Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Teacher, co-author of the book When the Psychology Professor Met the Minister and a bereavement support specialist

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK

Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Dr Laura Dowling started us off a little differently this time by reading from her book about the dark side and the light side of taking revenge.

Sara Oblak Speicher then took us in a direction I had not thought about – the desire of an athlete to “revenge” a loss, which offsets the work of practicing and drives the desire to play harder. She also related it to the feeling you get when you’re told you can’t do something: “Oh yeah, watch me.”

Mohan Ananda looked at revenge from an angle similar to how I did, as retaliation or retribution. He then talked about personality traits, cultural beliefs and social orders that can be part of the desire to take revenge.

After defining revenge and talking about why someone might use it, we had differing ideas about whether or not it is okay.

What do you think? Are there different types of revenge and is it ever acceptable?

Connect with the panelists: Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/

Former international athlete, Life coach, and transformational expert

Dr. Laura Dowling: https://www.linkedin.com/in/laura-dowling-dm/

She is an author, keynote speaker, coach and scholar specializing in leadership and how to use neuroscience for improved outcomes. She has 25 years of experience in corporate leadership and 15 years as an adjunct professor.

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Scientist, lawyer, serial entrepreneur, and author of the book, Autobiography of an Immigrant. Which has been translated into multiple languages. He is passionate about helping people succeed in business

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This conversation was hard and is as close to a political conversation as Quick Hits has ever been. Human rights is a touchy subject in general, but trying to figure out what makes something a basic right, that needs more than 10 minutes.

Kevin Wash started us off strong with the idea of anything that preserves human dignity.

Gary Fredericks added taking care of people and brought up healthcare (a charged topic here in the US).

Christopher Jerjian talked about rights versus needs and how you define the similarities and differences in those two things.

Then I said something that seems straightforward but could be hugely controversial: You shouldn't be allowed to create laws or rules that tell me what I should do with myself.

I knew when I said it, we were heading in to muddy waters. We mentioned transgender, abortion, prostitution, selling your organs, homosexuality.

We recognized that if you have the ability to move (go to a different place), you can take more control of your life by going somewhere that has laws that allow you to live the life you want.

The four of us did a great job of having a challenging conversation about a subject that could go sideways very easily.

Now I ask you – what makes something a basic human right? Who gets to decide?

Connect with the panelists: Christopher Jerjian: https://www.linkedin.com/in/chrisjerjian/

Commercial real estate for 35 years he focuses on creating spaces for small businesses

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Being snobby is so insidious it is viewed as entertainment on reality TV. We inherently know what it means, but could you define it? Do you know when you are being snobby?

Those are some of the questions I asked today’s panel.

Fallon Siniscarco took the first crack at defining it, suggesting that is has to do with thinking you are better than someone else. And even more, that you have a superiority over them.

Rick Alcantara agreed, adding in that snobbiness also has something to do with cliques; who is in, who is out and looking down on people.

We didn’t mention it in the conversation but listening back to it, I feel like there is a sense of entitlement that goes with being snobby. As we did say, “I am special and you are not.”

What does “snobby” mean to you? What behaviors would cause you to think someone was being snobby?

Connect with the panelists: Fallon Siniscarco: https://www.linkedin.com/in/fallon-siniscarco-889558267/

Student Utica university studying occupational therapy. She will be going to grad school in the fall to study the same.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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This conversation started in a very different direction than I expected.

I asked the question because and athlete client and I were talking about how the angst of wanting more or to be better if motivating.

That made me wonder if happiness and contentment were related to a lack of motivation.

All three of the panelists said no. That they thought happiness was a driver for being MORE motivated.

When I asked about the athlete situation Michael Goldberg talked about his experience as a boxer and how it is possible to be both happy and want to out-point his competitor.

Bonnie Sussman-Versace then asked what angst means. For me it is a lack of contentment. But then I started to wonder if I should have asked a different question.

Stewart Wiggins then tied the two things together by talking about the need for angst so you can do your best and achieve your goal which creates happiness.

There is something about happiness, complacency versus having enough discontentment to still be driven.

What do you think? Does being happy create a comfort that keeps you from driving forward?

Connect with the panelists: Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Bonnie Sussman-Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Michael Goldberg: https://www.linkedin.com/in/megoldberg/

He helps Financial Advisors, Agents, & Brokers Generate More Referral Business. Is the Founder of THE Networking Group and is a fellow TEDx Speaker and author.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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I don’t know why but I did not expect my panelists to have had so much personal experience with this question. The fact that each of us has been in a situation where our friendship was unreciprocated makes me wonder if it happens to everyone.

And if it happens to everyone, does that mean everyone does it? (a question for a different conversation)

Joey Robert Parks started us off by sharing a story of a friendship he thought he had that was ended abruptly.

Racquelle Pakutz followed him up by saying she is seeing a similar thing happening to her daughter right now and she is seeing the animosity and resentment that builds up when you give to a friendship but don’t get anything back.

Justin Dorsey brought in the idea that some people say you shouldn’t have expectations in friendship but that that isn’t really possible. It is human nature to need reciprocation and balance. He also brought up that social media has made it easy to be a “looky-loo” and stay in a surface friendship, which makes it hard to develop a real friendship with someone.

Have you ever been in a one-way friendship? What was the effect for you?

Connect with the panelists: Racquelle Pakutz: https://www.linkedin.com/in/racquelle-pakutz/

Owner of Zen Freight solutions where they do 3rd party transportation, the Founder of the podcast Trucker Talks Live, and an author who just released her second book, Unleashing Your Soul Level Magic

Justin Dorsey: https://www.linkedin.com/in/justin-dorsey-sphr/

Lead HR consultant at Employer Flexible where they work with small to mid-sized companies. He has a Passion for People.

Joey Robert Parks: https://www.linkedin.com/in/joeyrobertparks/

He has Written 32 books. 29 as a ghost writer Known for listening deeply to others, giving structure and meaning to their stories, and lending his words as the occasion calls for it.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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As with many of the topics we talk about here the answer to this one is – sometimes but not always.

If you are playing poker or involved in a negotiation, it might be ideal that someone not be able to tell what you are thinking.

But in everyday life, micro expressions are part of how we unconsciously decide if we can trust someone (I shared a relevant story during the conversation).

If you are in leadership and you never show any emotion, people are going to be warry of you without really knowing why.

And the flip side can also be true. During a tough time, people look to their leader to be calm and focused. The last thing you want is someone who is freaking out. In that case, having a bit of a poker face it a good thing.

What do you think? Is having a poker face a good thing, something worth cultivating or a bad thing?

Connect with the panelists: Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Kaitlyn Niechwiadowicz (“knee-shadow-wits”): https://www.linkedin.com/in/kniechwiadowicz/

Senior Manager of Talent at Alkegen where she leads their global learning and talent management initiatives. She is passionate about helping individuals make an impact and exceed their potential.

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, was a stage hypnotist, he is now an executive performance coach and is going back to school for another PhD. This time in physics

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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If you have never been a panelist on Quick Hits, you likely don’t know that saying the names for the introduction is hard for me. Even easy names can trip me up. It once took me five tries to say “Christina” correctly.

It’s a good laugh for everyone and I just edit it out.

But this time Tim Hawkes had to call me out. My intention was good. I had practiced Francesca Zampaglione’s last name and I nailed it on the first try. But her first name, nope. I could not say it.

After we finished the conversation Michael Davis told me I should leave it in. Since my struggle with saying names doesn’t add value to the discussion, I edited it out. I added the 20ish seconds on the end in case you’d like to enjoy laughing with us (at me?).

How much do you think intention plays in the result of an outcome?

Connect with the panelists:

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK

Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/

Founder of Speaking CPR where he helps business leaders and speakers improve their presentations and speeches

Francesca Zampaglione: https://www.linkedin.com/in/tofrancesca/

She runs a brand and image company called Dressed Smart and is the host of the podcast Office Flip Flops.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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The short answer to this is (sadly) that you should assume there won’t be any confidentiality. Anything you say to anyone at work is likely to be repeated.

Atif Agha pointed out that on the record most organizations will only say, “yes, they worked here” if they are asked for employment information. But individuals within an organization are not nearly as decerning.

Christina Kelley added that anything you share publicly on social media is fair game for your co-workers to talk about openly. Outside of that people “should” be respectful of your privacy.

Brett Knopf wondered if it might be something worth talking about in an interview before you accept a job. (I wonder what that conversation would look like and if the information you got would even be correct)

Are we training leaders how to deal with things they are told in confidence? As a manager, if an employee tells me something that is HIPPA protected, do I have to keep that to myself or, because they told me as a member of management, is it now “public” knowledge within the company? (For example, is it okay for me to share with HR or other leaders?)

How much privacy or confidentiality do you expect if you share something with your boss?

Connect with the panelists: Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Christina Kelley: https://www.linkedin.com/in/christina-kelley-3a098514/

Works for Today Media helping customers reach their target audience through digital, print and events

Brett Knopf: https://www.linkedin.com/in/brett-knopf-5849b48/

He is a Performance Coach and Business Strategist with over two decades of experience. He empowers leaders and teams to create environments that focus on collaboration, transparency, self-accountability and personal development.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Rick Alcantara started us off by looking at it from a business perspective. If you aren’t getting what you need from a vendor or if a client isn’t paying their bills, it is pretty straightforward that it is time to go your separate ways.

Laura Agafitei wants to give people second chances. She will discuss what isn’t working and see if anything changes. Once she sees a pattern of things not happening the way she needs them to, that’s when she knows it’s time to move on.

Chelle Shapiro also likes to give people the benefit of the doubt and assume they are coming from a good place. And when it become clear that expectations can’t be met, that’s when she moves on.

I feel like it’s pretty clear in a professional setting if something isn’t working because it’s obvious when a contract isn’t being fulfilled. Personally, it’s a little more difficult. That said, I have gotten better at being willing to say, I’m not getting what I need here.

How do you decide when it’s time to cut ties and then how do you do it?

Connect with the panelists: Chelle Shapiro: https://www.linkedin.com/in/chelleshapiro/

Marketing Strategist for Wellness Coaches & Consultants and recognized as one of the top 15 LinkedIn experts in New York city as well as the author of the book, Loving Yourself isn’t Selfish.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Laura Agafitei: https://www.linkedin.com/in/laura-agafitei/

Strategy and design Consultant for the health and wellness industry

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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We came up with several different kinds of business or organizational trust. Business to business. Person to business. Alexi brought up employee to business. And the I-don’t-have-a-choice-I-have-to-use-your-services “trust” that we might have with business like the cable company.

We didn’t talk about personal trust as much.

Tim Hawkes mentioned it a couple of times - There is something about feeling psychologically safe – “I know what to expect from you (person or business) and you deliver it every time.”

I suggested that I’m less surprised when an organization breaks my trust. But then Todd Karges mentioned churches and I realized, nope. The type of organization dictates what I expect from them.

Near the end of the conversation, I asked about the difference again and Tim responded that with a business you have some recourse. You can hire a lawyer if the breach is bad enough. If someone breaches your personal trust, there is very little you can do about it really.

What do you think is the difference between personal trust and trusting a business?

Connect with the panelists: Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach.

Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/

Mission Happiness. Promoting happiness for no reason. Bouncing back after cancer and dementia prevention specialist.

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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If you enjoy learning and going down the rabbit trail to see what information leads to the next, it is easy to get lost in researching.

Brandon Mahoney avoids this by giving himself a deadline of when he has to be done with the research and start putting it into action.

Catherine Fitzgerald agreed that she has a lack of motivation unless she has a deadline.

Stewart Wiggins thought about it from the group aspect, how do you keep a group on task? Identify the problem and create a road map to solving it.

The challenge is wanting to know enough that you eliminate the risk of not making the perfect choice. And that is impossible. Sometimes you have to make a decision based on what you know and then adjust as you learn additional information by doing.

How do you decide when you know enough to stop researching and start doing?

Connect with the panelists: Catherine Fitzgerald: https://www.linkedin.com/in/catherine-a-fitzgerald/

Is a writer, speaker, certified coach, and founder of Brass Tacks with Heart-executive coaching. She helps founders, owners, and C-Suite Executives and their teams to build businesses that fuel their lives, not consume them.

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co-Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Defining common sense is not as easy as you might think! But I do know that being told you have no common sense is meant as an insult.

Michael Davis started us off by saying that physical things, like not walking in front of a speeding car or touching a hot stove – that’s pretty easy to say it’s common sense. But moral and ethical things – that’s harder.

One thing for sure, we learn common sense by exhibiting a lack of common sense.

Kaitlyn Niechwiadowicz added that common sense is based on your environment. What comes easily to you or feel natural, you’re going to think is common sense. While someone who doesn’t have the same ability not feel like it’s not quite so obvious.

Dr Bob Choat gave the example of someone in the Amazon jungle. For someone who has spent their whole life in the jungle, there are things that are simply common sense. But if you or I were to be dropped in, all our common sense becomes useless; and vice versa.

In that example it is clear that common sense is environmentally contextual.

What does common sense mean to you and how did you learn it?

Connect with the panelists: Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/

Founder of Speaking CPR where he helps business leaders and speakers improve their presentations and speeches

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, was a stage hypnotist, he is now an executive performance coach and is going back to school for another PhD. This time in physics

Kaitlyn Niechwiadowicz: https://www.linkedin.com/in/kniechwiadowicz/

Senior Manager of Talent at Alkegen where she leads their global learning and talent management initiatives. She is passionate about helping individuals make an impact and exceed their potential.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Bonnie Sussman-Versace started us off by talking about giving someone else the gift of doing the thing you really enjoy or that you feel you are really good at rather than seeing it as handing off grunt work. That opens the door to the mindset that delegating isn’t a horrible thing.

Dave Roberts went next and shared a story about a boss and mentor he had as an addictions counselor which highlighted that being able to delegate starts with creating a team around you who you trust and being willing to share leadership with them.

Gary Fredericks added that he was predisposed to delegating because he doesn’t like getting involved in the details. What he had to learn about delegation was the follow up. Delegation isn’t just handing something off to someone. You also have to give parameters and expectations and then make sure the task doesn’t get lost.

I followed up with the question – If I don’t believe someone will do a job well, is that me not trusting them or them not being trustable?

How did you learn to delegate. What part of it has been a struggle?

Connect with the panelists: Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Teacher, co-author of the book When the Psychology Professor Met the Minister and a bereavement support specialist

Bonnie Sussman-Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

AKA Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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When I asked this question, I was a little bit concerned that everyone was just going to agree that being good at communication was the top skill and that would be that. But it wasn’t even on the list of things these three guys brought to the discussion.

Mark Iorio started us off by saying resourcefulness was a top skill. The ability to be open-minded and take on new ideas and solutions.

Ian Hendry agreed saying that keeping your child-like creativity was a must. Being able to use things in non-traditional ways. His second thing was being resilient, able to keep going in the face of adversity.

Pascal Derrien said having the intent and being intentional about success leads to attaining it. Is that a skill? Depends how you define it. But it certainly important.

I then asked if these things were skills you could learn or if they were things you had to be born with. That turned out to be a much more difficult question to answer. You’ll have to listen to the conversation to see what the panelists thought.

What do you think are the key skills to being successful in business and are they born or learned?

Connect with the panelists:
Pascal Derrien: https://www.linkedin.com/in/pascalderrien/

CEO of the nonprofit Migraine Ireland and an avid athlete

Ian Hendry: https://www.linkedin.com/in/ian-robert-hendry/

Owner of Elevated Elements where he helps businesses upgrade their lighting correctly the first time to reduced their electrical bill and get the best ROI

Mark Iorio: https://www.linkedin.com/in/ioriomark/

Team Building and Culture Alignment Consultant, TV Host on RVNTV, Go-Giver

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes. MentalMacGyver.com

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Elissa Hecker started us off with a story about how a new boss ruined an organization by being directive rather than mentoring. She found that scolding rather than teaching when mistakes happen is a difference between accountability and bullying.

Jim Tam agreed adding that intent is also part of it. If your goal is to make yourself look good by pointing out that other people aren’t meeting expectations, that is bullying.

Bo Short pointed out that mandate is a management style, not a good one. That my-way-or-the-highway style if often used by people who lack confidence.

We then got into the conversation about whether someone who is a bully at work is also a bully at home and vice versa.

Where do you draw the link between having expectations/holding people accountable and bullying?

Contact the panelists:
Elissa D. Hecker: https://www.linkedin.com/in/elissa-d-hecker-48467711/

She is the Go-To General Counsel, Collaborative Partner, and Creative Problem Solver, for businesses and the Entertainment and Arts industries.

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Bo Short: https://www.linkedin.com/in/boshort/

Currently a Speaker/Mentor/Author. Previously a CEO & President in both privately held & publicly traded companies in the consumer products & tech sectors.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Lisa McDonald started us off strong: “It’s not boasting. It’s telling your story.” She learned to advocate for herself by getting out of an abusive relationship. She suggests rather than saying, “I'm great in this” say, “here's how I serve someone else.” This is self-advocating because as you're demonstrating how your value impacts other people.

Glady Baradaran went next saying you can have both. “You can be caring, compassionate, loving, supportive. And at the same time, do self-care and advocate for yourself.”

Diane Helbig added that once we know how to advocate for ourselves, we are then in a position to teach other people how to do it. She also asked the question, does there need to be an event, a breaking point if you will, that causes us to say, “no more” and then advocating for ourselves gets easier?

There also has to be a part of you that decides, “I don't care if you think I'm difficult. I've decided that your opinion does not matter enough for me to subvert my needs to make you happy.”

This was such a great conversation. What can you add? How did you learn to stand up for yourself?

Connect with the panelists:
Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-6238071a/

15 years of HR experience and a love for organizational development. Based in Canada.

Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Founder of Career Polish where she is an specializes in career management and executive presence.

Diane Helbig: Is the founder of Helbig Enterprises where they serve business owners and professionals who want to realize better out comes and greater happiness. She is an author and hosts the podcast Accelerate your Business Growth

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes. Mental MacGyver.com

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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In this conversation it was clear that we had very different life experiences. How you answer this question differs depending on whether you are in academia, the military or the business world.

Wayne Buckhanan started us off by saying if you are stuck under someone not doing their job, you match their level of incompetence. It it’s a peer, box them off so they can’t do too much damage and do the best you can.

Lauren Schieffer disagreed saying you never let someone else’s incompetence drag you down with them. Always bring your best. For a peer, she would suggest trying to level them up.

Stewart Wiggins said that someone who is a bad boss doesn’t know they are a bad boss (do you agree with that?) and that you have to help them understand they are not meeting the needs of the team. If you’re the leader, you have to find ways to get them to tell you what’s going on. And if it’s a peer – your options are limited to, deal with it, use peer pressure, tell on them or leave.

When I was younger, I used to just take on someone else’s work if they weren’t doing it. Now I am much more likely to draw a line and say, are you going to be responsible or are you out?

We didn’t even get to get into what to do about someone who is just there for the paycheck and is actively trying to avoid working.

What do you do if you have to work with someone who isn’t doing their job?

Connect with the panelists:
Lauren Schieffer: https://www.linkedin.com/in/laurenannschieffer/

Known as The Colonel’s daughter. She is a certified speaking professional doing keynotes and training focusing on significant leadership. Based in Kansas City.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/

Recovering university professor Geek who loves people and teaching. Trainer working with human development professionals.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.MentalMacGyver.com

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Kevin Wash started us off with a story that too many of us had experienced. He was asked for a proposal and the potential client kept coming back to him for more information and in the end, they decided they had enough to just do it themselves and not pay him. (Further into the conversation he said, “Needy means greedy” and that sums it up well.)

In a positive turn, they did have to come back to him six months later and he charged them 50% more. (Not everyone is that lucky when it comes to people stealing their proposals)

Cami Travis-Groves was up next and she talked about the importance of listening to your gut. When you need income, it is easy to override your gut and take a job you know isn’t a good fit for you (I know I’ve done it).

Coach M J Tolan echoed both Kevin and Cami by sharing a story of not listening to his gut and having someone steal his content.

We talked about people asking detailed questions without wanting to pay for answers and looking out for people who want to micromanage you.

What does it mean to you for a client or boss to be “needy” and how would you notice it before you get too deep into the situation?

Connect with the panelists:
Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Cami Travis-Groves: https://www.linkedin.com/in/goodjujucami/

Recovering graphic designer. Now a transformational coach for creatives her third book is titled Inner Growth Workbook for Creatives and her podcast is called Deep Dive coaching for creatives.

Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Speaker, author and entrepreneur with 35 years experience. He has lived in 12 countries and is the host of the podcast Mission I’m Possible.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes. Mental MacGyver.com

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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All three of the panelists started by saying they try to be curious first. What else is going on in the person’s life that they aren’t able to do the thing they said they would? What support might they need? How can we bring this person around so they can do the thing?

Try to meet people where they are.

There is also something to be said for the relationship you have with the other person. If I know someone’s character, I’m going to respond with that in mind. If I have an appointment with someone I don’t know and they don’t show up, I’ll just send a note and leave it to them to come back to me.

Ed Samuel added that you can send gentle nudges. Something that says, “hey, I was expecting this based on our conversation.”

Both Chelle Shapiro and Jennifer Nelson talked about being recovering people pleasers and using or dealing with The Dirty Yes.

We even got a little bit into sales and how you deal with people who say they will be back in touch but then aren’t.

How do you deal with people who say yes but then just don’t?

Connect with the panelists:

Jennifer Nelson: https://www.linkedin.com/in/jenwatleynelson/

She is the VP of Network Relations at Community FoodBank of NJ, as well as a Speaker and Entrepreneur

Chelle Shapiro: https://www.linkedin.com/in/chelleshapiro/

Marketing Strategist for Wellness Coaches & Consultants and recognized as one of the top 15 LinkedIn experts in New York city as well as the author of the book, Loving Yourself isn’t Selfish.

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Is a career coach at Sam Nova where he helps mid to senior leaders get to a better place, whether they are working or in transition.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes. Mental MacGyver.com

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Fallon Siniscarco started us off by talking about how cliques can make someone feel like they are superior or better than other people.

Kim Clark went next talking about cliques in the workplace and how the use of acronyms and are jargon that outsiders don’t understand could be a way to notice you’re in a clique.

Stewart Wiggins then asked a provocative question – Are cliques a bad thing or are they just a derivative of a group of people having common interests? He went on to say he thought a clique could be a positive thing.

I disagreed saying that a clique by definition excludes and even trying to make people feel badly about not being included.

In the end I have a few questions for you – Are cliques always negative? Have you ever been in one? If so, what told you that you were?

Connect with the panelists:
Fallon Siniscarco: https://www.linkedin.com/in/fallon-siniscarco-889558267/

Student Utica university studying occupational therapy. She will be going to grad school in the fall to study the same.

Kim Clark: https://www.linkedin.com/in/deicommunicationskimclark/

She is a Speaker & Consultant helping communicators and content creators learn and apply Diversity, Equity, and Inclusion to engage leaders & employees. She is also the Co-author of Amazon Best Seller the Conscious Communicator

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes. Mental MacGyver.com

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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When I first started my business, I thought I had to be uber professional. I shared almost nothing about me, my life or my story with clients or potential clients. But it felt very sterile and it didn’t make people feel safe or like they could trust me.

Now I am more open and share stories about my past but nothing about what is going on now because I don’t want my clients to feel like they have to support or manage my stress in any way (that would be role reversal and isn’t good).

I wondered how other people approached it.

Dr Bob Choat started us off by asking a good question: “What is the purpose of even talking about ourselves?” If it will help the client in some way, great. If you’re just talking to hear yourself speak – don’t.

Kevin Wash went next and said that mostly the only things he shares is that is he married to an amazing woman and has three fur babies, two dogs and a cat. That’s really all people need to know to learn that he’s a warm and good guy (which is true).

Debra Caicedo took it a different way and said she shares a lot of her personal life with people because she believes it shows her passion for helps her connect with the excitement her clients feel about the event they are creating.

We noticed towards the end of the conversation that the women seem to be more open and the guys keep things more to themselves. That is in line with cultural norms. I wonder if that is generally true or just here in our N of four.

How much of you personally do you share in your work environment? Have you ever known someone who shares too much?

Connect with the panelists:
Debra Caicedo: https://www.linkedin.com/in/debracaicedo1/

VP of Sponsorship Sales and Development at Experience Epic an events production agency

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, was a stage hypnotist, he is now an executive performance coach and is going back to school for another PhD. This time in physics

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes. Mental MacGyver.com

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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This is an interesting question to ask when I do communication and conflict resolution workshops because most people have never thought about their conflict style per se.

Fortunately, my panelists were able to articulate their styles.

Brandon Mahoney started us off by sharing that his style has evolved over time (mind has too – a lot!) and he has settled on a somewhat collaborative style. Try to work together to find a resolution rather than against each other.

As an attorney Elissa Hecker has situations where another lawyer might partner with her in one situation and then be opposing counsel in another so it’s important to her to keep things professional and even. And personally, she tries not to get too hung up in being right because it can damage the relationship.

Jim Lee was by far the most zen of all of us. He wants to be curious and understand what is happening so the conversation can move forward towards resolution.

The book I mentioned in this conversation is The Ultimate Guide to Handling Every Disagreement Every Time. Available on Amazon. (https://a.co/d/1B42Kea)

Do you have a conflict style? How did you develop it?

Connect with the panelists:
James Lee: https://www.linkedin.com/in/jleeadvisor/

Financial futurist at StratFI he has 30 years experience. Author of the book, Foresight Investing: A Complete Guide to Finding Your Next Great Trade

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Elissa D. Hecker: https://www.linkedin.com/in/elissa-d-hecker-48467711/

She is the Go-To General Counsel, Collaborative Partner, and Creative Problem Solver, for businesses and the Entertainment and Arts industries.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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This conversation was WAY harder than I expected it to be. We have all be in many situations where there was a conflict involved several people. But the only real helpful solution is to be proactive.

Todd Karges brought it up towards the middle of the discussion. You have to have an upfront agreement (I call it a Team Communication Fingerprint) so you have something to hold people accountable to.

Otherwise –

Jim Tam pointed out that it depends on your role in the situation. If you are the leader, you can somewhat take charge and made decisions. But if it is an issue with a group of your peers, the only option is to try to get everyone’s opinions and help create a consensus.

Rick Alcantara shared a situation on an athletic team he was coaching where a player simply wasn’t pulling his weight so Rick enlisted one of his teammates to address the problem.

I think it depends if the conflict is task related or a personal thing. For tasks you can all sit down in a room and hash out who is doing what in a logical way. When personal feelings get involved, it’s a lot harder.

Do you have any tried and true go-to methods for dealing with conflict involving multiple people if there wasn’t a team agreement upfront?

Connect with the panelists:

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Racquelle Pakutz started us off with the warm fuzzies of feeling good about putting good into the world. Being a heartfelt leader, she believes it comes back to her. She added the concrete benefit of growing her network.

Jim Tam stepped up next to say the benefit he gets for his thought leadership, particularly on LinkedIn, is that people either validate what he is thinking or challenge him and help him grow.

Max Lambright gave the metaphor of our lives being like a movie production. There is an entire cast and crew that is involved. And that there are three steps – do, teach and leave behind. He also agreed with Racquelle that life is a circle. Put out good things and good things come back to you.

I had to yes, and to that. You can wait for the circle to come around or you can leverage what you are doing to go even bigger things. I’m all for taking action.

One thing I have learned and can always do better – I need to put my offer out there. It took me years and several hundred Quick Hits before I even started introducing myself and saying what I do at the top of each conversation.

Of course I’m going to get more out of my thought leadership if I ask for what I want.

What did we miss? How do you leverage your thought leadership to your benefit?

Connect with the panelists:
Max Lambright: https://www.linkedin.com/in/maxlambright/

He is an 8-time President and CEO, and the current Co-founder and CEO of The Executive's Chair, a subscription and peer based online community where current CEO's and next generation aspiring leaders can receive the support, mentoring, coaching, and peer to peer interaction they need and deserve.

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Racquelle Pakutz: https://www.linkedin.com/in/racquelle-pakutz/

Owner of Zen Freight solutions where they do 3rd party transportation, the Founder of the podcast Trucker Talks, and an author who just released her second book, Unleashing your soul level magic

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Dina Perreault started us off by putting a stake in the sand saying that she sees sugarcoating as misleading, potentially manipulative and condescending. She would much rather you come right out and say exactly what you need to say. Be diplomatic, sure. But sugar coating only belongs on a doughnut.

Don Gleason quoted Dave Ramsey, “To be unclear is to be unkind.” He went further to say he feels people use sugarcoating to avoid saying no when they should and that it is cruel to sugar coat rather than just being diplomatically honest.

Annette Richmond agreed saying she doesn’t like sugarcoating either. She would much rather someone be kind, frank and honest.

You can see how often in this conversation all of us are nodding along as someone says, “I would rather you just give it to me straight than sugarcoat it because otherwise I might not get the true message at all.”

Do you think sugarcoating is just a way to avoid conflict?

Connect with the panelists:
Annette Richmond: https://www.linkedin.com/in/annetterichmond/

Personal brand U. Personal brand strategist – helping people look 3-D in 2-D spaces like LinkedIn.

Don L. Gleason: https://www.linkedin.com/in/don-gleason/

President of Achieve New Heights focused on executive Career Transition and leadership as well as director of leadership and mentor at Society of American military engineers San Antonio post

Dina Perreault: https://www.linkedin.com/in/dinaperreault/

Vice President of Human Resources at The Faulkner Automotive Group | Secretary PA SHRM | Global Advisory Board Member – Achieve Next

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Of course, any conversation about cliques has to have a reference to the movie Mean Girls and that is how this conversation started. But, as we explained further into the conversation, cliques aren’t just about women/girls. Cliques are a human condition.

Elissa Hecker started us off by saying that cliques is a derogatory term and that they are exclusionary. Some people are not allowed in.

Bruce Wayne added that they are divisive and deleterious to teamwork.

Judy Musa talked about how thinking about cliques took her right back to middle school where she felt left out and not included. She also shared how she has tried to teach her children to let people who are different from them into their groups.

I shared some of my work about how men/boys are more likely to get into a fist fight and women/girls are taught to use relational aggression.

There is a funny story about that: When I was in grade school I heard my dad say “Boys are so much easier. They will just get into a fist fight and get it over with. Girls will hold a grudge for 20 years.”

I took that to mean I should solve problems with my fists and got sent to the principle’s office for hitting a boy named Danny who was mean to me.

I’m not sure we did a great job of answering the question. What do you think makes a group a clique?

Connect with the panelists:
Judy Musa: Musa https://www.linkedin.com/in/judy-musanj/

Founder and managing partner at MoJJo Collaborative Communications where she does Strategic Communications and is a Content Creator and Social Connector

Bruce Wayne Meleski, PhD: https://www.linkedin.com/in/bruce-wayne-meleski-phd-8b18118/

Doing leading edge work into the neuroscience of anxiety because modern life has dysregulated our nervous system and he helps reset it.

Elissa D. Hecker: https://www.linkedin.com/in/elissa-d-hecker-48467711/

She is the Go-To General Counsel, Collaborative Partner, and Creative Problem Solver, for businesses and the Entertainment and Arts industries

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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It is a common narcissistic trait – they get you to trust them so you will feel comfortable sharing your deepest stories and even trauma with them. Then they use that information against you.

I have personal experience with this as my ex-husband was the king of this technique. Something I didn’t think to mention during the conversation, if someone is sharing other people’s secrets, trauma or stories with you, you can be sure they will share yours with other people. That is a HUGE red flag.

Don Gleason started this conversation off with a story where he was being told it was safe to speak his mind but he KNEW it wasn’t. He couldn’t get out of the situation and ended up being chewed out for speaking the truth.

Dina Perreault says she watches out for questions that are “leading the witness.” People who are trying to pry out specific information and looking for a fight. Later in the discussion she gave the tip of “okaying” your way out of a conversation. Just start agreeing until they stop talking.

Annette Richmond added that people who are trying to draw you out, almost badgering you for information might be trying to find a way to turn your words against you.

Watch out for people who tell you you are special, better than other people, that you and they have a bond and you can tell them your secrets. I’m not saying those types of bonds don’t exist. I am saying they take time to form. Be wary of someone who immediately love bombs you and wants to know the intimate details of your life.

How do you catch people trying to dig for personal details to use against you?

Connect with the panelists:
Annette Richmond: https://www.linkedin.com/in/annetterichmond/

Personal brand U. Personal brand strategist – helping people look 3-d in two D spaces like LinkedIn.

Don L. Gleason: https://www.linkedin.com/in/don-gleason/

President of Achieve New Heights focused on executive Career Transition and leadership as well as director of leadership and mentor at Society of American military engineers San Antonio post

Dina Perreault: https://www.linkedin.com/in/dinaperreault/

Vice President of Human Resources at The Faulkner Automotive Group | Secretary PA SHRM | Global Advisory Board Member – Achieve Next

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as the Mental MacGyver. My doctorate is in organizational business psychology with a concentration in sport and performance. I provide luxury level, high performance support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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The two panelists started this conversation on opposite sides of the spectrum.

Kevin Wash gave the example of a heart surgeon – you want them to be really good at what they do and be super confident in their skills. He further pointed out that with his work, his clients should know within seven working days if he can back up his swagger with action.

Coach M J Tolan took the other side with the example of a Grammy winner saying, “Other people seem to think this song is good.”

I followed up with two examples – One: It was easy for me to downplay my volleyball skills right before a match because I knew I was going to walk on the court in a matter of moments and demonstrate my ability quite clearly.

Conversely in my professional life, I don’t have the luxury of downplaying because I would never get the opportunity to show I am world-class at what I do.

Is it bragging if it’s true? Maybe not. But it is certainly better for someone to hear how good you are from someone else rather than from you.

That isn’t always an option. You have to toot your own horn to get a seat in the band.

So how do you do that without sounding like a braggart?

Connect with the panelists:
Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Speaker, author and entrepreneur with 35 years experience. He has lived in 12 countries and is the host of the podcast Mission I’m Possible.

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as The Mental MacGyver and providing luxury level support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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When I asked this question, I didn’t think about all the different situation where it could apply; online, family, friends, coworkers, boss, peer, employees, colleagues – the list goes on.

And each relationship makes the answer to this question a little bit different. How much do you care about the person who has the problem? Some random keyboard vigilante? Who cares. Someone you love dearly, that’s a different question.

Brooke Miles started us off by sharing her experience dealing with comments on her YouTube channel. If she can find a shred of usefulness she likes to thank them and then maybe ask for more evidence based information.

Domenico Ciarallo stepped in next to say he likes to take things out of the world of abstract text, like emails, text messages or social media comments and have a real conversation face-to-face and person to person.

Fallon Siniscarco agreed, particularly for her generation. She said it is too easy to be passive aggressive if everything is done via text.

For me the first question is always, “Is this my stuff?” Sometimes it is and I need to own that. But often, particularly online, it’s not. I recently responded to a comment on one of my videos by saying, “I can tell that you believe I’m wrong and I’m okay with that.”

Sometimes someone can have a problem with you and it is their problem to deal with.

What do you do when people have a problem with you? How do you decide if you should cut ties or work it out?

Connect with the panelists:
Brooke Miles: https://www.linkedin.com/in/brookethemarketingpro/

Is the President of Delaware Shout Out where they teach you to outshine your competitors on social media

Fallon Siniscarco: https://www.linkedin.com/in/fallon-siniscarco-889558267/

Student Utica university studying occupational therapy. She will be going to grad school in the fall.

Domenico Ciarallo: https://www.linkedin.com/in/domenicociarallo/

Entrepreneur and CEO at rocket sport. He is an avid cyclist and based in Canada

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Known as The Mental MacGyver and providing luxury level support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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I realized over the course of this conversation that it is never about me wanting to slide down to someone else’s level of behavior. Instead it is about wanting them to come up and join me on the high road. (I shared a personal story about that during the discussion.

Stewart Wiggins brought it up first and we all agreed, letting go of an argument is something we learned to be better at with age.

I didn’t share it in the recording but, the idea that you can just let people be wrong.

Judy Musa compared it to Jimmy Cricket – just listen to the good angel.

That said, Jim Tam said it well – sometimes there are things convictions that you have to dig your heels in about, regardless of how frustrating it is to always have to be the bigger person.

Do you have any suggestions for how to get someone to join you on the high road when you get frustrated about always having to be the bigger person/grown up?

Connect with the panelists:
Judy Musa: https://www.linkedin.com/in/judy-musanj/

She is a trilingual Swiss-American who thrives on the challenge to solve communication problems and leveraging the power of a well-told story that educates, informs and persuades.

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

The Mental MacGyver providing luxury level support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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There always seems to be that one person for whom life is absolutely horrible and getting worse and they can’t wait to tell you all about it and drag you down the road of misery with them.

Bonnie Sussman-Versace started us off by sharing that she used to be that person and it took someone pulling her aside and saying, “Hey do you realize…” before she even noticed it.

Now she uses the physical action of putting her hand up to stop someone in their tracks and give her an opening to ask what is going on with them.

Gary Fredericks goes straight to the point and makes the timeout sign with his hands (Notice that is also a physical sign to pattern interrupt and get someone to stop talking) and tells someone that is too much information. I don’t need to hear it.

Todd Karges brought up the relevant point that if it is your leader who is dumping on you, telling them to stop talking isn’t really an option. Instead, you might use empathy and ask questions to try to understand what is going on with them and hopefully help them see they are being toxic.

I agree with that, assuming you have to emotional energy to give to the situation. There are times when being empathic is dangerous and you have to protect yourself by getting away from it.

How do you handle toxic dumping? What has worked or not worked for you?

Connect with the panelists:
Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach.

Bonnie Sussman-Versace: ver-sayss https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

The Mental MacGyver providing luxury level support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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I’ve noticed that I have recently done several Quick Hits about things that I thought would go away when I graduated from high school – bullying, peer pressure and today, gossip.

But sadly, they are alive and well in the adult world.

During this discussion Simon Coles and I talked specifically about the Better Conversations course. You can learn more about it here: https://betterconversations.courses and feel welcome to reach out to me or use the contact form on the website and mention that you heard about it on Quick Hits.

Glady Baradaran lightheartedly said you can always join in with gossip that is about you - - at least then they will have the right information.

Rick Alcantara did a great job of bringing us back to the broader risk of reputation management. With social media gossip can become a global “fact” in an instant. Do you rebut it? Or will that give it more fuel? Do you ignore it and risk it sticking?

This panel was the perfect balance of experience for this topic because we all deal with and have to address gossip professionally from different angles.

There are some interesting personal stories in this one.

Listen in and then let us know – what is your personal experience with gossip being about you and what did do about?

Connect with the panelists:
Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-6238071a/

15 years of HR experience and a love for organizational development. Based in Canada.

Simon Coles: https://www.linkedin.com/in/sjcoles/

CEO at Amphora Research Systems where they free scientists from the tyranny of paper. He is also the founder of Better Conversations Foundation.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

The Mental MacGyver providing luxury level support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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The panelists in this discussion provided some really good, personally tested ideas for disagreeing.

Brandon Mahoney started us strong by suggesting that sharing that he has found it useful to provide some context and reason behind why he is disagreeing rather than just drawing a line in the sand and walking away.

Iris Culp shared some wisdom from her grandmother, “A person convinced against their will is of the same opinion still.”

And Camille Diaz talked about keeping your own emotions in check so things don’t escalate.

As a group we realized that sometimes you just have to let people be wrong and let them learn. But that only works if you have the luxury having the time to let that play out.

If you don’t, you might have to lean into the relationship and say, “For this, you’re just going to have to trust me.”

Side note – don’t hire an expert and then tell them how to do their job.

What have you used to disagree without being disagreeable?

Connect with the panelists:
Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Camille Diaz: https://www.linkedin.com/in/camillediaz/

She is an Optimization Coach. creating custom systems and processes you’ll love so you can do it, stick to it, and get lasting results.

Iris Culp: https://www.linkedin.com/in/ic-growth/

Marketing and branding coach specializing in LinkedIn. She believes that once your message is clear your clients find you

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

The Mental MacGyver providing luxury level support and coaching to executives, founders, celebrities and athletes.

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Philip Tate started us with a story from his agency days where the big boss made an inappropriate comment to someone. Philip brought the meeting to a quick close. But then, rather than calling the boss out he called him in.

Meaning he had a conversation with him in private and explained why hie behavior was inappropriate.

Fortunately, the boss was mortified and called to apologize.

Bonnie Sussman-Versace had a different experience where she spoke to someone in private about inappropriate behavior and he responded by shrugging it off.

Domenico Ciarallo agreed that talking to someone privately was the right way to go because if you call someone out publicly the situation could escalate and then you could end up in an even worse position.

I struggle with allowing people to behave badly in public and apologize in private. That is likely because I was taught as a child that if you did something wrong publicly you should apologize publicly.

Do you think that it is always best to address situations privately or are there times when you have to take a stand in public and not worry about shaming the person?

Connect with the panelists:
Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

He is a communications consultant doing Brand Building | Strategic Communications and Marketing based in Charlotte NC

Bonnie Sussman-Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Domenico Ciarallo: https://www.linkedin.com/in/domenicociarallo/

Entrepreneur and CEO at rocket sport. He is an avid cyclist and based in Canada

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

I am the Mental MacGyver providing luxury level support and coaching to executives, entrepreneurs, celebrities and athletes and the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

shame #takeastand #callsomeoneout

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Dr Jesse Carrie shared that when he was in grad school, he used to wear Hawaiian shirts. He stood out but maybe wasn’t taken as seriously as he could have been. He noticed when he got out of school and could afford better clothing, he was taken more seriously.

Laura Agafitei agreed. Saying that she is quite tall for a woman (5’11”) and that she often felt awkward for standing out as a teenager.

Dave Roberts added that as long as his students are dressed appropriately, he is much more interested in interacting with them intellectually.

However, there have been many occasions in my life where I have been told I’m too pretty to be smart.

Tattoos even came up in this conversation.

While I did have international diversity on this panel, I believe the conversation would have been even richer if there had been more racial diversity.

How much do you think looks impact success and how do you keep yourself from judging someone by how they look?

Connect with the panelists:
Laura Agafitei: https://www.linkedin.com/in/laura-agafitei/

Strategy and design Consultant for the health and wellness industry

Dr Jesse Carrie: https://www.linkedin.com/in/jesse-carrie-70765036/

Doctorate in Chemistry and degree in history he is currently a Senior scientist at the Idaho national lab.

Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Teacher, co-author of the book When the Psychology Professor Met the Minister and a bereavement support specialist

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

I am the Mental MacGyver providing luxury level support and coaching to executives, entrepreneurs, celebrities and athletes and the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

dressforsuccess #iflookscouldkill

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Todd Karges suggested that it could be that they do have “values” to treat people well but that doing that conflict with their other value to make as much money as possible. (He was not suggesting that as an excuse to treat people poorly.)

Brandon Mahoney said what many of us were thinking – the values on the website are just there to make the company look good. Inside they all know it’s hogwash (That is my word not his.)

That is corporate gaslighting.

Stewart Wiggins said he thinks it is sadly more the norm than not that what an organization says about its culture and what is actually going on are two different things. In his words: “The rhetoric doesn't match up with what's actually taking place.”

I’ve never seen or heard of an organization that openly admitted, “It’s awful to work here.” (I do wonder why interviews lie about culture. I need to do another conversation about that.)

Stewart made a great point that Todd called out for us, someone at an executive leadership level can experience the culture very differently than someone at an individual contributor level.

Assuming that is true – who is right? What is the culture of the organization?

I have told many overworked people – If you die, your family will be heartbroken forever. The company you work for will just backfill your spot and move on.

Do you know of any companies where what they say about their culture matches what it’s actually like to work there?

Connect with the panelists:
Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach.

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

I am the Mental MacGyver providing luxury level support and coaching to executives, entrepreneurs, celebrities and athletes and the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Oh man this conversation got spicy.

Lauren Schieffer started us off with no hold barred – “You tell the truth.”

From a marketing and PR perspective Rick Alcantara agreed.

And as Kevin Wash pointed out, if you tell the truth, you never have to try and remember who you told what.

But, does the truth mean airing people’s dirty laundry? Kevin Wash shared a story about someone introducing a woman in her place of work by saying she had two kids, by two different men and wasn’t married.

The truth? Yes? Needed to be said? Absolutely not!

If someone is at risk of losing their job, would you tell a little fib to give them another chance?

Near the end Kevin asked the spicy question – what if you know a friend’s significant other is cheating?

Listen in and hear our take on that moral quandary.

How do you handle situations when it is kindest to lie?

Connect with the panelists:

Lauren Schieffer: https://www.linkedin.com/in/laurenannschieffer/

Known as The Colonel’s daughter. She is a certified speaking professional doing keynotes and training focusing on significant leadership. Based in Kansas City.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

I am the Mental MacGyver providing luxury level support and coaching to executives, entrepreneurs, celebrities and athletes and the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

NeverLie #TellTheTruth #WhenToLie #Lies #FakeNews

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This conversation started out being about #cooperation but we ended up talking about #leadership. Anyone who gets a group of people to cooperate is a leader, whether they have a title or not.

Simon Coles started us off by saying they you have to appeal to people’s self-interest. Asking for altruism isn’t going to get you far.

If you’ve listened to Quick Hits for any length of time, you know I don’t think altruism is a thing.

Beth Hill Poulin reminded us that even with school children, you have to find that common threat that pulls everyone together. And it has to be more carrots than sticks.

As a community organizer, Dr Cole Galloway spends A LOT of his time trying to get people to cooperate who have more to gain personally by not doing so. Sometimes you have to find something adjacent you can work on together instead of the actual thing.

Cooperation comes from understanding the mission and, as Beth pointed out, sometimes it’s just easier to do the thing by cooperating than by fighting about it (although sometimes I wonder if adults get that.)

Do you have an tips or ideas for how to get people to work together if they don’t want to or are even motivated against doing so?

We would love to hear it.

Connect with the panelists:

Simon Coles: https://www.linkedin.com/in/sjcoles/

CEO at Amphora Research Systems where they free scientists from the tyranny of paper. He is also the founder of Better Conversations Foundation.

Dr Cole Galloway: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Beth Hill Poulin: https://www.linkedin.com/in/beth-hill-poulin/

Former school teacher now using her science brain to change lives with tactile patterns

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

I am the Mental MacGyver providing luxury level support and coaching to executives, entrepreneurs, celebrities and athletes and the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

motivation #carrotsandsticks

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Towards the end of this conversation I wondered what it might be like if you just said, “I feel awkward” in an “aww shucks” kind of way when someone complimented you.

Well, I tried it and it was a fail. The person who complimented me then went on for a full minute about why it was reasonable for her to be impressed by me. Then I felt even more awkward so I just said thank you and that is kind and tried to move the conversation along.

In this conversation Brooke Miles started us off by sharing there are two reasons we feel awkward when someone is impressed by us. Either we don’t believe them or we know they are right but want to try to be humble.

Todd Karges shared that he has struggled with negative self-talk and that makes it hard to believe someone when they are impressed with you. He also thought about it from the other side – thinking about times he has complimented someone and felt like it was rebuffed.

Stewart Wiggins brought up that we are taught by our culture not to be too full of ourselves, not to pat ourselves on the back.

(Which reminded me of one of my brothers who as a teenager would reply to any compliment by saying, “I know.”)

I wonder what would happen if I said something like, “I am not very good at accepting compliments, but thank you.” Maybe I will try that next time.

At the very last moment Stewart asked an interesting question – why do compliments from someone we know well or even love land differently (better?) than compliments from a stranger?

What do you do with the awkwardness when someone is impressed by you? We would love to hear it in the comments.

Connect with the panelists:
Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Brooke Miles: https://www.linkedin.com/in/brookethemarketingpro/

Is the President of Delaware Shout Out where they teach you to outshine your competitors on social media

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

I am Dr Robyn. I am the Mental MacGyver providing luxury level support and coaching to executives, entrepreneurs, celebrities and athletes and the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Is it only possible for people who already have power or already have a name to be humble?

Being humble might just mean no one ever knows how good you are because if you aren’t talking about it no one else is either.

Coach MJ Tolan talked about how humility is really important for leaders. But what does it mean to be humble?

Lise McDonald pointed out that if you need to tell people you are humble, you’re not. And further into the conversation she shared that one way to be humble is, instead of thinking about that you’re talking about yourself, think about talking about who you serve and how you do that.

“You're not bragging, you're demonstrating your value, that's showing more humility.”

Cole Galloway is always ready to acknowledge that being a white, straight male he, and those like him, have an easier time being humble and still being carried along by the tide.

Sitting back and thinking, “I’ll let other people notice and then I will get rewarded” has never worked for me.

Connect with the panelists:
Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Speaker, author and entrepreneur with 35 years experience. He has lived in 12 countries and is the host of the podcast Mission I’m Possible.

Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Founder of Career Polish where she is an Executive Career Coach & Master Mindset Coach who helps people get career happy and life healthy

Dr Cole Galloway: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

I am Dr Robyn. I am the Mental MacGyver providing luxury level support and coaching to executives, entrepreneurs, celebrities and athletes and the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

humble #humility #bragging

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Jim Tam started this question off by saying it depends on how important the thing is. The difference between eating at one fast food burger place versus another? Likely not worth the effort. But if it is about having a drink during dry January, that is more important.

Christina Kelley is a fan of having an exit strategy. Know before you get into a situation when and how you plan to leave and if all else fails, just disappear. You don’t have to announce you are leaving and say goodnight to everyone.

Establish your boundaries to keep yourself from being hijacked.

Chelle Shapiro shared that she has learned how to deal with peer pressure by making mistakes when she was younger, going along with things that she knew in her head were not going to have a good outcome.

Now she is better able to assert herself, recognize her boundaries and do something different.

I wondered about the pressure of staying out late drinking on business trips. And Jim brought up that there is a risk that if you don’t attend and “have a good time” you might not be invited next time and that could impact your professional growth opportunities.

He was then kind enough to share a personal story as an example.

Do you think it damages your career growth to not stay out “networking” with your peers until all hours of the night while at conferences or client events? How do you navigate that?

Connect with the panelists:
Chelle Shapiro: https://www.linkedin.com/in/chelleshapiro/

Marketing Strategist for Wellness Coaches & Consultants and recognized as one of the top 15 LinkedIn experts in New York city as well as the author of the book, Loving Yourself isn’t Selfish.

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Christina Kelley: https://www.linkedin.com/in/christina-kelley-3a098514/

Works for Today Media helping customers reach their target audience through digital, print and events

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

I am Dr Robyn. I am the Mental MacGyver providing luxury level support and coaching to executives, entrepreneurs, celebrities and athletes and the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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We had a difference of opinions on the panel for this conversation and we might have had the best realization after we turned off the recording: Luck is comparative. And whether you think you have good luck or bad luck depends on who you are comparing yourself to.

Brandon Mahoney started us off by saying you can’t look for good luck but you can be prepared for it when it comes your way. Luck being where preparedness and timeliness meet.

My dissertation chair used to day Luck was where preparation and opportunity meet – same idea.

Then Gary Fredericks stepped right up and told us he doesn’t believe in luck at all. As in there is no such thing. (I disagree.)

Christopher Jerjian said he does believe that luck plays a role but you should never rely on it.

The reason I disagree with Gary is that I have seen many times where someone does all the hard work. They put in their time and things just don’t fall for them. They don’t get the result.

To not believe in luck means to lie the blame on them. Somehow they failed. The reality might be timing or missed connection or a whole host of things that we might not label “unlucky” exactly but they certainly didn’t get lucky.

Conversely, I’ve seen people stumble into success by accident.

That said, Brandon made a good point – if something worked out for you, don’t just claim it was luck. Look at the steps you took.

I am a firm believer that you have to do all the things and then maybe it will work out for you. Doing the things isn’t a guarantee of success. But not doing them certainly leans you in the direction of failure.

Do you think you can actively seek out good luck or is luck not a thing and you get to control everything?

Connect with the panelists:
Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Christopher Jerjian: https://www.linkedin.com/in/chrisjerjian/

Commercial real estate for 35 years he focuses on creating spaces for small businesses

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

The Mental MacGyver providing luxury level support and coaching to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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We covered a lot of ground in this conversation. Does greed require someone taking something someone else needs? Can greed be victimless? Is it wanting something for nothing or simply having more than you can use?

Brittany Wilson started us off by saying it depended on the context and that she thought it required that you be harming someone else.

Tim Hawkes asked if eating an entire package of biscuits was greedy (I suggested that was gluttony). He also brought the word “intent” into the discussion.

Dr Bob Choat suggested that greed could be systemic and when asked to clarify he brought up water usage in California (did you know the Pepsi company buys water in CA, bottles it and sells it for a profit?)

If someone doesn’t take care of themselves for 20-30 years and ends up in the hospital because of it, taking up a bed that someone else needs – is that greed? How would you even begin to measure that?

In the end I think we ended up with more questions than answers. What do you think makes something greedy and how should it be measured?

Connect with the panelists:
Brittany Wilson, M.Ed.: https://www.linkedin.com/in/brittany-m-wilson1031/

She is the CEO and founder of Balance This. helping moms, dads and couples with pregnancy, post-partum and balancing the everyday chaos of family life.

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, was a stage hypnotist, he is now an executive performance coach and is going back to school for another PhD. This time in physics

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

greed #selfish #takemorethanyourshare

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Lisa McDonald started us off with the metaphor that small talk is an appetizer while a conversation in the main meal.

Bonnie Sussman-Versace agreed and suggested that small talk is a way to keep people at a distance. “I don’t know you so I’m not going to share anything important with you.”

Atif Agha had a bit of a different take saying he feels like small talk is a warmup. It lets you get to know someone a little bit and decide if you want to share more with them. He shared a story about chatting with a stranger in a Panera recently.

Deeper into the conversation Bonnie talked about how she used to think that small talk was a waste of time but in recent years she has come to recognize the important role it plays in relationships.

We did notice that if you had a parent who was likely to overshare when someone asked “how are you?” you might be more likely to not be bothered by small talk.

What do you think is the difference between small talk and conversation? Do you find it useful or do you think it’s a waste of time?

Connect with the panelists:
Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Founder of Career Polish where she is an Executive Career Coach & Master Mindset Coach who helps people get career happy and life healthy

Bonnie Sussman-Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

smalltalk #conversation

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We started with Jeff Glauser giving us three great tips:

  • Be specific
  • Pay attention to your nonverbal communication
  • Be consistent

Chelle Shapiro chimed in by warning about the compliment sandwich and how it can come across as backhanded and inauthentic to tuck criticism in with praise.

Be Justin Dorsey works in the HR space it was great to have him bring up Love Languages. I don’t think I have ever worked in a corporation that cared about how I would like to be praised.

He also gave us a mid-drop. Ask. Just ask people how they would like to be appreciated.

Towards the end of the conversation I wondered about how we can be better at noticing when we think positive things about someone else and making sure we share them. It must have been a hard question because I cut out a long silence while the panelists thought about it.

How do you like to be appreciated so they you can hear it and not feel awkward?

Connect with the panelists:
Justin Dorsey: https://www.linkedin.com/in/justin-dorsey-sphr/

Lead HR consultant at Employer Flexible where they work with small to mid-sized companies. He has a Passion for People.

Jeff Glauser: https://www.linkedin.com/in/jeffglauser/

Owner of Brand Scribed helping business owners leverage their brand story. helping former pro athletes who are looking to transition into entrepreneurial or thought leadership roles post-retirement.

Chelle Shapiro: https://www.linkedin.com/in/chelleshapiro/

Marketing Strategist for Wellness Coaches & Consultants and recognized as one of the top 15 LinkedIn experts in New York city as well as the author of the book, Loving Yourself isn’t Selfish.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

thankyou #praise #appreciation

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Brandon started us off by saying he can choose to be alert and focused. He doesn’t get to choose if he is anxious or not.

Rabbi Yonason Goldson reminded us that anxiety and excitement manifest exactly the same way physiologically. (That is not to suggest that if you are having a panic attack it feels the same as being overly excited.)

Alexi Bracey added that alert and focus usually comes with a plan. You know what you want to do next. But anxiety is often accompanied by not knowing what is next; not having a map for where you’re going.

For me the difference is that anxiety spirals. The mind races but gets nowhere. The pattern just repeats itself and gets worse. It feels like there is no way out. Be alert and focused feels like, “I know I’m going to do this thing. I’m going to work through it and it’s going to be okay.”

The key is to catch that spiral before it gets out of control.

Do you think that anxiety has a worry aspect to it? How are alert/focused different from anxiety for you?

Connect with the panelists:
Rabbi Yonason Goldson: https://www.linkedin.com/in/yonason-goldson/

The ethics Ninja and the hitchhiking Rabbi. He is a retired high school teacher. Now he helps companies create a culture of ethics and is the Founder and cofounder of two interesting podcasts

Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/

Cancer reversal expert focusing on health and healing from the holistic side.

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

anxiety #focus #calmness

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For the first time in about 450 episodes, this conversation is so good and I believe so important, I decided not to cut it down to the usual ten minutes.

There is some advice you have likely heard and needs to be repeated. Rob Upchurch reminded us to sell to a person, not a huge demographic.

I added that having a psychographic (a type of person I work with) rather than a demographic has made a huge difference in my business. Although it is a little bit harder to find them and let them know that I and the kind of work I do, exist.

Kevin Wash has narrowed his “sales trainer” niche down to “a sales trainer with experience selling in different cultures.” He now gets recommended as “very good and expensive.” Which is a great place to start any negotiation.

Todd Karges has recently pivoted what he is doing and it in the process of developing his niche.

He reminded us that your audience can be very wide (e.g. My audience is executives, entrepreneurs, celebrities and athletes) but your niche can be narrow within that audience (e.g. I typically work with men over 45 (except the athletes. They skew younger.) who have been acutely focused on their success to the point of their life being quite insular and not having someone to trust and work through complex problems. If I worked for the mob, I would be the consigliere.).

As this conversation makes clear, you don’t get to decide your niche so much as your niche finds you based on what you bring.

So rather than spending SO much time figuring out who your niche is, spend time figuring out what you bring to the table. Then you can learn who needs that, can afford to pay for it and is willing to invest in your services.

Do you have tips we missed or questions I or my panelists could answer about finding your audience and your niche? Put them in the comments and we’ll get back to you.

Connect with the panelists:

Todd Karges: https://www.linkedin.com/in/toddkarges/

Has a background in project management and building agile development mindsets. He is a transformation and change management practitioner and a leadership development coach.

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Rob Upchurch: https://www.linkedin.com/in/robupchurch/

He develops and produces branded podcasts for business leaders and professional organizations

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

findyourniche#whoismyaudience

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Catherine Navarro opened with a great point – it can only be feedback if you asked if someone wants feedback and got their consent before giving it to them. Unsolicited feedback fits better into the category of calling someone out.

Elissa Hecker added that scolding is never appropriate between adults. Scolding someone is meant to demean or embarrass someone. It is never meant to be helpful or useful.

(I did not add it during the conversation but I don’t think scolding is particularly useful with children either.)

Jim Tam agreed that feedback (should) be about making someone better, helping them. Scolding is reactionary. “Nobody scolds you in a positive.”

Later in the conversation he added that scolding comes from a place of hierarchy. You can only scold downward. But feedback can be done peer to peer or even to someone above you.

And Catherine shared some words we can use to say no when someone asks if they can give you feedback:

  • I'm not open for feedback right now.
  • No, I'm in a really tender place around this.
  • I'm not available for it actually.
  • No, I'm really running out of time and I have to go do X Y or Z.
  • I'm not open for that right now.
  • Oh, we can talk about it another time when I'm on the other side of this.

Did we cover all the differences between feedback, calling someone out and scolding? What do you think separates these three types of communication?

Connect with the panelists:

Catherine Navarro: https://www.linkedin.com/in/coachcatherinen/

She helps women get what they want in the boardroom and the bedroom.

Elissa D. Hecker: https://www.linkedin.com/in/elissa-d-hecker-48467711/

She is the Go-To General Counsel, Collaborative Partner, and Creative Problem Solver, for businesses and the Entertainment and Arts industries

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

feedback #scold

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We realized deep into the conversation that guilt has several meanings. In the court of law, you can be guilty. That is different than feeling guilty. And different still from using guilt to manipulate someone into doing something.

At the start of the conversation Lori Donofrio-Galley suggested that remorse comes with empathy and the desire to change. Whereas guilt is something you feel about giving up on your New Year’s resolutions or doing something “bad” that no one knows so it’s somehow okay.

Tim Hawkes thought there might be a short-term/long-term difference and that maybe remorse was internal and guilt was external but wasn’t set on that being the right answer.

Jim Tam agreed that guilt was a shorter thing than remorse. He added that remorse suggests that someone else was harmed and that guilt is often self-inflicted.

Overall this was one of those conversations where it was really clear there is a difference in how remorse and guilt are used and what they mean. But getting a handle on it and explaining it well was tough to do in ten minutes.

How do you think those two words differ?

Connect with the panelists:
Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology. He is based in Dallas.

Lori Donofrio-Galley: https://www.linkedin.com/in/lori-donofrio-galley-9a970046/

I am a first-born, Type A personality who is loyal and visionary and always finishes! Clients hire me to uncover “angles” and communicate value to produce earned media for growth.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

remorseful #guilty #dontcare

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Gary Fredericks stared us off by saying that you are likely good at something if you enjoy it and other people ask you to do it. (I’m not sure. That could just mean they don’t want to do it.)

A little further into the conversation Steward Wiggins asked, “who decides what good is?” A valid question certainly.

Atif Agha provided a great place to start answering that question: “…it could be cultural influence, it could be influencing with your friends, society and that defines what your moral, ethical or valuable standard is going to be.”

But then we got into the meat of the conversation –

  • We talked about how the more you know the more you realize you don’t know.
  • And how sometimes we need someone to tell us we aren’t as good as we think we are.
  • And sometimes we are REALLY good but we aren’t happy with it so we keep pushing.

Those three things are the crux of the question. How do you know you’re good at something if those three things could all possibly be true?

What do you think? How do you know if you’re good at something?

Connect with the panelists:

Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

goodtogreat #goodenough #whatisgood

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Dr Cole Galloway started us off by pointing out that we have more in common with each other than we don’t have. Humans at the DNA level are all but identical. (I heard somewhere that if aliens looked at us, they wouldn’t be able to tell us apart, much like all ants look the same to us.)

Then Kevin Wash took it in a direction I didn’t consider when I asked the question stating: “There are several types of indecent humans who I have nothing in common with and I would have literally no interest in showing empathy with them.”

He’s right. And you can still work with someone even if you don’t agree with them and that doesn’t mean you have to empathize with their position if you disagree with it.

Stewart Wiggins pointed out that he has worked with several people who didn’t like him and who came up with excuse why opportunities didn’t come his direction. Through all of it he had to decide if he would stay or go and figured out how to survive in the work environment.

At the very end Kevin asked two questions that we will have to address in future conversations: What does empathy actually mean? And what do you expect when someone empathizes with you?

Connect with the panelists:
Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Dr Cole Galloway

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

empathy #empathize

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The easy answer is yes. If you show up in a tux or a cocktail dress there will be questions.

But there are much more subtle issues.

Brandon Mahoney shared a story about being promoted and then wearing suits like the VPs; which alienated him from the people he was supposed to be managing. When he went back to dressing like his team, in jeans and t-shirts, the relationship got better.

Even as a consultant I have been way overdressed to be able to connect with the people I was supposed to be interviewing for an organizational development survey.

Fayaz Nagoor Shaikh suggested cracking a joke about how you are dressed to break the ice. “Why did I wear this?!?!”

Clearly it is easier for a man if he is overdressed. He can just take off his tie and maybe his jacket. As a woman, it’s a lot harder to fix that situation in the moment.

But Dr. Wayne Buckhanan made a really good point. If you dress for an interview or a first meeting in a way that isn’t you, there is a risk they will hire that person rather than who you really are. It’s better to dress authentic to yourself and let them decide if that is the person they want to have on their team.

(It should be noted that Wayne works in tech where there is a good bit a leeway in the dress codes.)

Near the end of our conversation I asked how you figure out what you should wear into a new client meeting and Brandon provided some good tips.

How big of a deal is it to be overdressed, how do you figure out what to wear and what do you do if you find yourself in a situation where you aren’t dressed appropriately?

Connect with the panelists:

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Fayaz Nagoor Shaikh: https://www.linkedin.com/in/fayaznagoor/

He is a transformation expert and a people-focused leader, building organizational capabilities through innovative, human-centric solution design

Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/

Geek who loves people and teaching. Recovering university professor Trainer working with human development professionals.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Jim Lee started us off with a really strong foundation: “Kindness is really about thinking, feeling acting and speaking with the emotional well-being of others in mind.”

Daisy Cedeño added that it is about caring, taking your time with the person in front of you and later in the conversation she shared a story about trying to be kind to someone and having them not take it that way.

Simon Coles asked if it was possible to be kind to thousands of people or if it required a personal connection.

We concluded pretty quickly that kindness is a one to one or two thing.

I wondered where the line was between being kind and allowing people to walk on you and Jim came in with a great answer - the boundary is when you stop being kind to yourself.

There is SO much in this conversation I can’t possibly do it justice in the blurb.

Watch it. Think about it. And then share what you think. Kindness is a deep subject and I’m really interested in what comes up for you.

Connect with the panelists:
James Lee: https://www.linkedin.com/in/jleeadvisor/

Financial futurist at StratFI he has 30 years experience. Author of the book, Foresight Investing: A Complete Guide to Finding Your Next Great Trade

Daisy Cedeño MS: https://www.linkedin.com/in/daisy-cede%C3%B1o-ms/

20 years being a communications coach for the Latino market and a multimedia journalist for TV and radio stations on the east coach – based in FL

Simon Coles: https://www.linkedin.com/in/sjcoles/

CEO at Amphora Research Systems where they free scientists from the tyranny of paper. He is also the founder of Better Conversations Foundation.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

kindness #care #compassion

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Having a routine is a good thing. It makes sure you do all the important things. There are books about how to create atomic habits.

Joey Robert Parks shared about how he HAS to be obsessed with making sure his morning happens just so or his whole day goes off the rails.

Amanda Bolos and I talked a little bit about how you might know you’re taking something too far when it becomes so rigid that the thought of not doing it is stressful or even causes anxiety.

And there is outside reinforcement that can push a routine too far. People saying, “You’re so good. You’re so disciplined. I wish I could be that disciplined.”

Royce Gomez-King brought up TikTok and how easy it is for that to drag you down a rabbit hole. (I was on Grappling with the Grey recently talking about how TikTok is designed to be addictive).

There are certainly things that need to be habits and routines to keep life running smoothly. Based on this conversation, it is easier to slip out of a good habit than it is to undo a bad one. Joey mentioned noticing what happens right before the thing that isn’t working. Sometimes that is a good indicator.

How do you know if your have a healthy routine or an unhealthy obsession?

Connect with the panelists:
Royce Gomez-King: https://www.linkedin.com/in/roycegomezking/

Owner at Your Start up Coach – where she a marketing strategist and social media

Amanda Bolos: https://www.linkedin.com/in/amanda-bolos-a77940262/

With a bachelors degree in psychology, Amanda runs an online fitness coaching business specializing in serving women post disordered eating achieve their fitness and health goals while creating a more sustainable lifestyle.

Joey Robert Parks: https://www.linkedin.com/in/joeyrobertparks/

He has Written 32 books. 29 as a ghost writer Known for listening deeply to others, giving structure and meaning to their stories, and lending his words as the occasion calls for it.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

obsession #atomichabits #badhabit

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It is hard to put ourselves in the shoes of someone else and that is what I’m asking the panelists to do with this question.

I didn’t share this story during the conversation but I think it is relevant:

When I was in junior high there was a group of four of us; me, my brother just younger than me and our two best friends, who always knew the answers in Bible class (it was a very small K-8th religious school). We were rewarded for that by the teachers and parents and looked up to by all the other kids.

I never thought of the four of us as bullies. But my middle sister (six years younger than me) remembers us have “the power” in the school.

I wonder how that translates to the workplace. Do bullies realize they are wielding power and intimidating people?

Chelle Shapiro started us off on an empathic note by wondering what happens to someone that turns them into a bully.

Catherine Fitzgerald added that she think bullying behavior comes from a deep seated feeling of unworthiness and that it is unlikely that the person doing the bullying is thinking about the receiver at all.

Atif Agha brought up a really good point about the role workplace culture plays in bullying. Are the bullies being rewarded for the success they achieve by being toxic, putting other people down or holding them back?

He also said he thinks most bullies do know what they are doing but they have reasons and are able to justify it to themselves and maybe to others.

About halfway through this conversation I asked the follow-up question – what is bullying? That might need an entire conversation on its own.

Atif gave a pretty clear definition and juxtaposed it to competition.

Do you have a clear definition for what bullying is and do you think that bullies in the workplace know they are being bullies?

Connect with the panelists:
Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Catherine Fitzgerald: https://www.linkedin.com/in/catherine-a-fitzgerald/

Is a writer, speaker, certified coach, and founder of Brass Tacks With Heart-executive coaching. She helps founders, owners, and C-Suite Executives and their teams to build businesses that fuel their lives, not consume them.

Chelle Shapiro: https://www.linkedin.com/in/chelleshapiro/

Marketing Strategist for Wellness Coaches & Consultants and author of the book, Loving yourself isn’t selfish.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

bullying #workplacebullies #bulliesatwork

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“They didn’t communicate well.” “We need to get better at communication.” “Send a communication.” “There was a lack of communication.”

The word gets tossed around A LOT. You can bet it will be part of the problem anytime something goes wrong.

It seems like it should be pretty clear what it means. But are we all reading the same playbook?

The short answer we came up with was transmitting information either verbally, nonverbally or both from one person to another.

Who is responsible to making sure a communication is clear? That was a bit muddier. Ideally both parties but ultimately it is whoever cares the most. And sometimes that means we think we understand when in actuality we don’t.

I talk about that problem when I give the presentation, “Why What You Said Isn’t What They Heard” and in the five hour over five weeks course “Better Conversations.” (Message me for details for either.)

What does “communication” mean to you and who do you think is responsible when it goes sideways?

Connect with the panelists:
Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Teacher, co-author of the book When the Psychology Professor Met the Minister and a bereavement support specialist

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

communication #conflictresolution

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This conversation was not at all about what I thought it would be.

We started off with Rick Alcantara saying he believes the only way to be successful is for leaders to put their employees first.

Strong start. I agree. You’ve likely heard me say that it is a problem when companies expect their employees to treat the customers better than they (the employees) are treated.

Then Kim Clark talked about DEI (diversity, equity and inclusion) and how having an organization that is inclusive will make it more likely that your employees will be better at serving a diverse customer base.

“Fix the inside to serve the outside.”

Stewart Wiggins picked up the thread by reminding us that taking care of employees isn’t just about compensation. It is always about giving them the authority and empowerment to make decisions and help customers.

He added that there needs to be balance between supporting customers and taking care of employees.

I believe the saying “the customer is always right” leads to employees being treated worse than customers are treated and that leads to employees who don't want to provide good customer service because they're not respected.

You have to be willing to trust your employees more than you fear your customer.

Do you think the conversation we had was about the question I posed or was this about something else?

Connect with the panelists:
Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

He does public relations, digital marketing and crisis communication at Rick Alcantara consulting

Kim Clark: https://www.linkedin.com/in/deicommunicationskimclark/

She is a Speaker & Consultant helping communicators and content creators learn and apply Diversity, Equity, and Inclusion to engage leaders & employees. She is also the Co-author of Amazon Best Seller the Conscious Communicator

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

DEI #TheCustomerIsAlwaysRight

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The term “agile” gets thrown around in the business world like it is the be-all and end-all to all things. But I and each of my panelists have seen chasing squirrels or shiny objects bring a project and even a business crashing down.

The things that came out of this conversation

  • Make sure you know where you are going to begin with. If you don’t have a solid plan that is ideally written down somewhere, every new idea will look like have.
  • Have a solid team around you that isn’t afraid to push back and ask why you want to make a change
  • Be careful of just doing things because it’s “agile” and you learned how great it is at a conference.

Entrepreneurs are amazing idea generators. It is often why they are successful. The smart ones know they need people around them to make sure things actually get finished because they are always off to the next thing.

In this conversation we kept circling back to why and does the pivot make sense in the overall plan for the business and for the people.

How do you know if you are making a wise pivot versus chasing something new and exciting that might not be a great idea for your success?

Connect with the panelists:
Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/

He has 20 years experience working in PR where he enjoys bringing people together and creating partnership relationships. He is in the US.

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Bonnie Sussman-Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED. Where she specializes in developing leaders, building positive and productive workplace cultures, and improving individual, team and enterprise-wide performance

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

squirrels #shinyobjectsyndrom #pause

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Glady Baradaran started us off by pointing out there are two ways to feel intimidated. One is – this person is so awesome and I want to learn from them. This feels positive even though it’s a bit overwhelming. (Like when I met Joe Montana and was so fan-girl I couldn’t even say hi.)

The second is when someone acts like they are better than you and you feel intimidated like you don’t matter. The example I gave was when I was trying to talk to someone and he was looking around/over me like I wasn’t worth listening to.

Diane Helbig realized that when she feels intimidate that she gets quiet, which is not her normal behavior. Perhaps out of a fear that the person will somehow use her words to be unkind and validate that she “should” feel intimidated.

Lisa McDonald added the realization that we can feel intimidated when we are trying to do something new. Fear, excitement, self-doubt and anticipation can all meld together into intimidation.

We talked about a few stories and then Diane shared something really powerful – use it as fuel for articles and posts. Create wisdom and share learnings.

We also flipped the question around and talked about when someone says to us “You are intimidating.”

Is that on us or are they intimidated? Those are different things.

What do you think? What do you do when you feel intimidated and what are the different ways that feeling comes into play for you?

Connect with the panelists:

Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-msc-od-6238071a/

15 years of HR experience and a love for organizational development. Based in Canada.

Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Founder of Career Polish where she is an Executive Career Coach & Master Mindset Coach who helps people get career happy and life healthy

Diane Helbig: https://www.linkedin.com/in/dhelbig/

Is the founder of Helbig Enterprises where they serve business owners and professionals who want to realize better out comes and greater happiness. She is an author and hosts the podcast Accelerate your Business Growth

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

selfworth #intimidating #confidence #worthy

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Racquelle Pakutz started us off by sharing that she is an empathic leader. Because she has employees who are young and may have a lot going on in their lives, her first instinct is to try to figure out what is going on and if she can help them.

Atif Agha added that his is always happy to listen and perhaps get the person’s manager involved, particularly if the crying is caused by a work issue. If someone has gotten to the point of crying, things have gone much too far.

But he also cautioned that if it is a personal, outside of work issue, that isn’t something that is appropriate for him to get involved in or that he wants to be pulled into.

Dawn Gagye agreed that there is certainly a personal line you don’t want to cross but it is important to lean into the situation to figure out where that line is and how you can help without crossing it and that a healthy organizational culture can make all the difference.

I shared that crying could be a manifestation of several different emotions. Sadness of course but more often (at least in my experience) frustration or even anger. If I am at the point of tears in a work environment, I know I NEED to walk away immediately because my ability to be rational and edit what comes out of my mouth has likely disappeared.

Atif wrapped us up by acknowledging that yes, it is important to address crying at work but if it is a common occurrence for someone to cry about everything, there might be more going on there.

Have you had an experience, positive or negative, with crying at work? What have you seen be successful?

Connect with the panelists:
Racquelle Pakutz: https://www.linkedin.com/in/racquelle-pakutz/

Owner of Zen Freight solutions where they do 3rd party transportation, the Founder of the podcast Trucker Talks, and an author and will be releasing her second book, Unleashing your soul level magic, in march

Dawn Gagye: https://www.linkedin.com/in/dawngagye/

She is a Strategic Marketing Guide and does Done for you marketing strategies that eliminate the stress and confusion

Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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There were some amazing tips in this conversation.

Dr Bob Choat started this conversation by sharing a tactical breathing technique. Which I did not realize was the same thing as box breathing. Breathe in for a count of four. Hold for a count of four. Breathe out for a count of four. Hold for a count of four. Repeat.

Then Kali Regan took us straight into neuro science and gave us four high points for using emotional intelligence in our favor in stressful situations.

Lauren Schieffer,The Colonel’s daughter, shared that carrying a Q-tip will help you Quit Taking It Personally. (wow)

The thing we kept coming back to was that the better prepared you are the more likely it is that you will be able to keep your composure.

AND – if you realize you have lost it. Stop. Literally just stop. Take a break. Take a walk. Take a breath. You will never accomplish anything as long as you are not in control of yourself.

What do you do to help maintain your composure in stressful situations?

Connect with the panelists:

Lauren Schieffer: https://www.linkedin.com/in/laurenannschieffer/

Known as The Colonel’s daughter. She is a certified speaking professional doing keynotes and training focusing on significant leadership. Based in Kansas City.

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, was a stage hypnotist, owned a wildly successful business and is going back to school for another PhD. This time in physics

Kali Regan: https://www.linkedin.com/in/kali-regan-a0b924139/

She has a bachelors in psychology from Unica university and is working on her masters degree at University at Buffalo and is the Executive Director – MyBrainDr where they do neural feedback therapy

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

stress #managingstress #focus #keepingcomposure

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This might be a hot button topic.

In the time between when we recorded this and posting it, I had a situation where I did call someone out. Not for an inappropriate joke exactly but for using a slur to “jokingly” insult someone.

Frank Galindo, Paula Jenkins and Dr Cole Galloway had this really tough conversation with me. Listening back to it, I wish I had taken my own advice and asked the person why they thought it was okay to use the slur they did.

I would love your thoughts on the content of this video, what you do in situations like this and your feedback on the situation below. Was I a bully for creating a boundary?

This happened at a private, social, non-work event. All of the parties are personally well known to each other. There is a power difference between Person A and Person B. Person C is at the same level as Person A. None of us work together.

Person A: You look like a (insert homophobic slur).

Person B: Looked embarrassed and did not respond.

Me: You can’t say that. It’s rude and not cool.

Person A: Reasons and excuses why it’s okay and none of my business.

Me: I am not going to stand by and allow abuse to happen. If I hear it it is my business and I am going to say something. Please do not use that language around me.

Person A: It’s not abuse.

Me: Yes. It is.

Persona A: Awkwardness and glaring but no verbal response.

Later –

Person C: If you want to be part of this social circle you really need to mind your own business. We go along to get along here. Stop policing and bullying. Just because you have a problem doesn’t mean it is actually a problem. If you REALLY can’t help yourself, say something privately. Not in front of other people.

Me (repeating myself): I am never going to let abuse just happen. If the culture here is to let abusers slide and not let the person being abused know I’m not okay with what is happening, this group isn’t my people.

Person C: You made the situation really uncomfortable for everyone.

Me: As opposed to it being uncomfortable just for Person B.

Person C: If they have a problem, they can speak up for themselves.

Me: Since I’m being shut down for speaking up and I have more power/status in this group then they do, I doubt it.

What is the right thing to do in that situation?

Connect with the panelists:
Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/

Paula Jenkins, MBA: https://www.linkedin.com/in/paulajenkinslfsconsulting/

Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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This was a tough conversation. I’m very thankful these three guys were brave enough to have it on the record with me.

The one thing they all agreed on is that there is certainly societal pressure to “act like a man.”

But Brandon Mahoney pointed out that there is also this idea of “toxic masculinity” to be avoided.

(Which makes me wonder if the message is to act like a man but no too much.)

Gary Fredericks – who spent many years working on Wall Street made the comment that the pressure isn’t just to win but to crush your competition in the process.

Stewart Wiggins brought up the pseudo-machoism in the military and in sports – sickness, injury, concussion, breaks, sprains? Doesn’t matter you play through it.

(I want to say there isn’t the pressure to do that anymore but I don’t think it’s true. When the NFL session ended and you heard the announcers praising guys to “want it” badly enough to play through injury and bad mouthing players who won’t.)

And does the idea that men should act like men go hand in hand with the idea that a woman who is confident and good at something can emasculate a man? (Can someone please explain to me how I am responsible for making sure a man feels good about himself and can “act like a man”?)

When Gary said that he has always been attracted to intelligent and independent women, both Brandon and Stewart were nodding. Does it take a man who is confident in himself not to be threatened by a confident woman?

Are we still telling boys they aren’t allowed to cry?

Is masculinity seen as a bad thing? Is holding a door open no longer a good thing?

When someone says, “be a man” or “act like a man” what are they actually telling a man to do?

If the conversation after we turned the recording off is any indication, there is A LOT to be discussed on this topic and we, as a society, are not doing a good job having open dialogue about it.

Connect with the panelists:
Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business.

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Co Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments. He is known as Dr Startup

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back-office services for small businesses

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

beaman #toxicmasculinity #incel #mansman

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There have been some studies that have suggested that venting – the idea of releasing emotion by talking about something – is a fallacy.

In my experience I have certainly seen people wind themselves up as well as get the emotion out by talking through something.

I wondered how other people thought about venting so I asked Bonnie Versace, Steward Wiggins and Dave Roberts.

Interestingly this conversation ended up being about the risks of venting on social media and wondering if the pandemic has made us worse at communicating important things more than about noticing when venting was productive or unproductive.

Stewart asked a question at the beginning about venting and emotion. If there isn’t emotion attached, I don’t think it qualifies as venting.

What does “venting” mean to you and how do you tell if you or someone else is unwinding a situation or getting further into a tizzy about something?

Connect with the panelists:
Bonnie Versace: https://www.linkedin.com/in/bversace/

Re-imaginer at FOCUSED LLC. Where she specializes in developing leaders, building positive and productive workplace cultures, improving individual, team and enterprise-wide performance.

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business

Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Teacher, co-author of the book When the Psychology Professor Met the Minister and a bereavement support specialist

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

venting #complaining #toxicdumping

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Self-doubt can be a significant obstacle in personal and professional growth, but overcoming it can lead to great success. In this conversation, we discussed how we have worked through or around self-doubt. The turning point is when we realize that we are in control and can overcome obstacles.

Jim Tam suggested that self-doubt might come from setting high expectations for oneself. But do you think lowering the bar is the way to get over that? Not expecting so much of yourself?

Keji Moses pointed out that our internal dialogue plays a significant role in self-doubt. It is important to reflect on what is true and false, having an honest conversation to navigate through such experiences.

I don’t think imposter syndrome (the formal name for self-doubt) can be entirely conquered, but it can be managed, and used as a motivation to do better. (Link to my TEDx talk: https://youtu.be/k7HKJn7NDZs)

Influences around us, like our parents, can affect what we think about ourselves, so it is important to be careful about who is giving us messages. The goal is to give it the best try and not let self-doubt hold us back.

Ed Samuel gave the advice that sometimes it is helpful to have someone else in the room to support you and help you quiet the negative voice in your head.

Self-doubt is a common internal struggle, but we can conquer it by setting realistic expectations for ourselves, being honest with ourselves, and not letting negative messages from others affect us. Overcoming self-doubt is a continuous process that can lead to personal and professional growth.

Connect with the panelists:
Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology. He is based in Dallas.

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Is a career coach at Sam Nova where he helps mid to senior leaders get to a better place, whether they are working or in transition.

Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-ceo-mayahs-legacy

Founder and CEO of Mayah’s Legacy where they support women and families suffering from pregnancy loss

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

selfdoubt #impostersyndrome #confidencebuilding #careercoaching #personaldevelopment.

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This conversation started off a bit rocky when Tim Hawkes said, “You're not going to need 10 minutes for this one, Robyn. You know your subjects, I've got this one nailed right easy, is everything nice and simple. Fear is short, worry as long there you go.”

But is it really that simple?

Brandon Mahoney agreed adding that fear is knowing what is going to happen and worry is not knowing what is coming next.

Fayaz Nagoor Shaikh also agreed saying that worry is when nothing is actually at stake and fear is when everything is at stake.

Then I asked what it means to fear the future and suddenly we weren’t quite so confident we knew what we were talking about.

Does personality have something to do with whether you are fearful or worrying?

Is it a time-bound thing; fear is short-term, worry is long-term?

For me fear is big – This is a problem! While worry is more a constant drip of distress like water torture.

Can you be worried about not being able to overcome fear? Brandon asked that question and … we got nothing! Maybe?

Where does nervousness fit in there?

We had a lot of fun with the conversation and Tim might have nailed it with his third theory when he said that fear and worry are the same thing across spectrum.

What do you think? What is the difference between fear and worry and do we use them to mean different things?

Connect with the panelists:
Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Fayaz Nagoor Shaikh https://www.linkedin.com/in/fayaznagoor/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

overcomingfear #copingwithworry #stressmanagement #anxietyrelief

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I have always been interested in how communities are created and how to find those that really fit me. I have been part of groups where I didn’t really fit in that well and there have been others where I felt accepted and my skills were used to their fullest without me feeling like I was being taken advantage of.

I wondered what being part of a community meant to other people so – I asked.

Mohan Ananda started us off by defining community – “A group of people with similar interests from the same interest or same background” and then reminding us that sometimes communities have conflict and you have to be willing to work through that with kindness and patience.

Rick Alcantara added that what community means to you is fluid and can change over time. When you are young it might be the people who live in the same vicinity as you.

As we become adults, we become members of lots of different communities. Some that overlap and some that are completely unique to each other.

There is also the idea of building an online community through social media engagement.

Philip Tate shared that being involved in lots of different communities allows him to be curious and learn from all kinds of different people.

There were a few suggestions for finding your community – join interest groups, go to events and talk to the person who looks like they don’t have anyone to talk to, ask for referrals from people you know. Online it only takes a quick search to find a group about anything.

What does community mean to you and how did you or do you find yours?

Connect with the panelists:

Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

community #likeminded #belonging

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This is a question that HR professionals talk about over cocktails at conferences. If culture is a top down thing, how can teams that have the same top leadership have such different team cultures?

Diane Helbig suggested that cultural change might be top down but mostly culture starts at the bottom. The people who are in the room together everyday decide what the culture will be. From there it is about whether leadership is effective or not.

Coach M J Tolan agreed that it is about leadership but having worked with teams all over the world, he believes that sometimes you have to bring someone in who might not be a great fit just to shake things up.

For me, culture is about who has the power on the time. I often tell leaders (business leaders and athletic coaches), If you don’t create a culture on purpose you will likely end up with one you don’t like.

Glady Baradaran helped us understand how to get teams with very different cultures to work together by having them start by understand what the other does and how their work impacts the other. Only then can you consider integrating the cultures.

Do you think team culture is top down or bottom up and what causes it to be so different across organizations?

Connect with the panelists:
Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-msc-od-6238071a/

15 years of HR experience and a love for organizational development. Based in Canada.

Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Speaker, author and entrepreneur with 35 years experience. He has lived in 12 countries and is the host of the podcast Mission I’m Possible.

Diane Helbig: https://www.linkedin.com/in/dhelbig/

Is the founder of Helbig Enterprises where they serve business owners and professionals who want to realize better out comes and greater happiness. She is an author and hosts the podcast Accelerate your Business Growth

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

teamculture #organizationalculture #leadership

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We explored how something being wrong is shaped by various factors: upbringing, cultural norms, personal beliefs, bias and experiences.

Ethics certainly plays a role in decision-making and can highlight the importance of making the right choice, even if it may not always be easy or clear-cut.

Is there such a thing as a victimless crime?

We took a nuanced approach to the topic, acknowledging that what may be considered right or wrong can vary depending on the context and the individual's perspective.

Pascal Derrien brought up an interesting idea – you can be wrong due to a lack of knowledge. Does that make you any less wrong?

Ed Samuel shared that his son-in-law found a ladder on the road and questioning whether to keep it or call the police (he called the police), and his shock at encountering a co-ed changing room in the Netherlands.

The conversation demonstrates that while some things may be universally agreed upon as right or wrong, there are many grey areas that require careful consideration and an open mind.

In the end we ultimately concluded that while the end goal may be important, the means by which we achieve it also matters, and that there are consequences to our actions that we must be aware of.

The example Beth Hill Poulin gave was math. There is a right answer and everything else is wrong. But a teacher will also judge you on how you got your answer. You can get the right answer the wrong way and get partial credit for getting the wrong answer but getting there the right way.

What do you think makes something wrong - is it cultural norms, personal beliefs, or universal truths?

Connect with the panelists:

Pascal Derrien: https://www.linkedin.com/in/pascalderrien/

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Beth Hill Poulin: https://www.linkedin.com/in/beth-hill-poulin/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

ethics #morality #values #culture #rightandwrong #decisionmaking #victimlesscrime #grayarea #culturalnorms #selfdefense #biasbeliefs #politicalbeliefs #faiths #education #experiences #complexity #teaching #binarythinking #endjustifiesmeans #culturaldifferences.ulturaldifferences.

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Dr Cole Galloway started us off by calling all the weirdos in the world to unite and that he feels like it is about fit more than anything else.

Kierra Caissey added that all of those words, unique, positive and weird are judgment words and bonus points to her for being able to bring in the reference to the Island of misfit toys from Rudolph the Red-nosed reindeer.

Leave it to the HR expert in the room, Justin Dorsey, to bring it back to culture and the realization if everyone is a great “fit” and no one is unique or thinks differently you end up with groupthink. He suggested cultural add rather than cultural fit.

Is it different if an individual person judges you and positive, unique or weird versus a group of people all deciding you don’t fit in with them?

What do you think? What makes the difference?

Connect with the panelists:

Dr Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Kierra Caissey: https://www.linkedin.com/in/kierra-caissey-976a40163/

Utica College graduate with a degree in Psychology and a minor heath care ethics, She is a Residential Counselor at Open Sky Community Services, and Soccer Coach for FC Stars

Justin Dorsey: https://www.linkedin.com/in/justin-dorsey-sphr/

Lead HR consultant at Employer Flexible with a Passion for People.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

culturalfit #beweird #unique #positive

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Justin Dorsey started this conversation off right by sharing a personal story about a boss who was both empathic (I understand you are going through some stuff) and was able to balance it with just the right amount of accountability (and we need you things from you as far as your position here at work).

Then Kierra Caissey stunned us with a hard-hitting truth arguing that “sympathy kills accountability way before empathy ever could.” And following that up by putting coddling and sympathy in the same category.

Dr Cole Galloway followed up with the idea that robots can hold people to a task but they can’t do empathy (at least not yet). Then he said something I’m going to quote rather than try to summarize: “Empathy is part of that process but as Justin said, we also we need you we need you to do things and that's accountability but actually we need you to be whole and that's that empathy.”

Do you think empathy gets in the way of accountability?

Connect with the panelists:
Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/

Recovering academic working in social justice and disability, primarily with babies as the Founder at Go Baby Go

Kierra Caissey: https://www.linkedin.com/in/kierra-caissey-976a40163/

Utica College graduate with a degree in Psychology and a minor heath care ethics. She is a Residential Counselor at Open Sky Community Services, and Soccer Coach for FC Stars

Justin Dorsey: https://www.linkedin.com/in/justin-dorsey-sphr/

Lead HR consultant at Employer Flexible with a Passion for People.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

empathy #accountability #humanresources

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This conversation started off really slowly – in fact I deleted a chunk of it to get to the good stuff.

The first simple answer was – willingness to take responsibility.

But when I asked the question, “What causes a lack of accountability?” Then we were off to the races.

Towards the middle of the conversation, I felt like we had two working definitions that were in direct opposition to each other.

One was, “I’m accountable. I have the answers. The buck stops with me.”

The other was, “I have no idea what I’m doing or how to do it. I have an accountability partner to help me figure it out and make sure I do what I say I’m going to do.”

In the end there were two opposing thoughts – You can ONLY truly be accountable to yourself. And – you can absolutely be accountable to other people.

What does accountability mean to you?

Is it an internal thing that you don’t want to let yourself down?

Can it be an external thing where you are accountable to someone else either because you don’t want to let them down or because they have the authority to create consequences for you not doing something?

I’m not sure we really answered the question but we had a lot of fun trying to figure it out.

(There was a point where I got tongue-tied. I was going to edit it out but it was funny so, I left it.)

Thank you to Brandon Mahoney, Stewart Wiggins and Rick Alcantara for going on the merry-go-round of accountability with me.

Connect with the panelists:Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

accountability #accountabilitypartner #lackofaccountability

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When we go through a tough time in life it’s hard to see what the point is supposed to be. But once we get to the other side of it there is often a lesson or a takeaway from it that we use for the rest of our lives.

But does that lesson make the suffering feel like it was worth it?

Brandon Mahoney’s first take was that no, the suffering wasn’t worth it if there was a way to have learned the lesson without it. (Of course there is no way to know if you could have learned the lesson without the suffering.)

Dr Jesse Carrie felt like suffering was worth it if it was necessary. But what makes it “necessary” is harder to quantify, particularly when you add in survivor bias.

Gary Fredricks followed up by saying success might be sweeter if you’ve failed before.

There is something behind that idea. I don’t think I would appreciate the relationship I have with Russ nearly as much if I hadn’t had some really awful ones before I met him.

Listen to the end to hear Gary share something he does that I said was mean and let us know if you agree with him or with me.

Connect with the panelists:Dr Jesse Carrie: https://www.linkedin.com/in/jesse-carrie-70765036/

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

Brandon Mahoney: https://www.linkedin.com/in/drstartup/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

suffering #lessonslearned #learnthehardway

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I don’t think references are particularly useful to begin with. As I shared during this conversation, I had a situation where I got glowing references for someone and he was a crook.

So I’m unclear why they are even a thing (that includes for getting into grad school and the like).

But I wondered if other people had the same ideas and what they say when people do ask them for client names and contact information.

Does it matter what industry you’re in?

Jim Lee made the point that it might be okay for a dry cleaners or dentist (with permission of course). But for more personal services it’s never going to be a good idea.

Jesse Carrie shared that for lab equipment it’s nice to be able to ask someone who is actually using the software or hardware what their experience is. If it’s buggy or not worth the funds – that’s good to know.

When I asked what you say when someone asks you for references Abby McCloskey said they turn it around and explain that confidentiality it a priority at her firm and they would never share the information of the person asking for references and in the same way they can’t give out references.

It might not be quite as clear if someone has given you their permission but all of us kinda agreed that there are too many things that can go wrong so we don’t know it.

What do you think? Okay? Not okay? Depends on the industry?

Connect with the panelists:

Abby McCloskey: https://www.linkedin.com/in/abigail-mccloskey-cfp%C2%AE-clu%C2%AE-b8233a5/

Dr Jesse Carrie: https://www.linkedin.com/in/jesse-carrie-70765036/

James Lee: https://www.linkedin.com/in/jleeadvisor/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

references #bestpractice #financialservices

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These three gentlemen were a great panel to have this discussion. Simon Coles is a CEO and founder of a foundation. Ed Samuel is a Career Coach and Jim Tam is a Principal Client Director.

At the start of the conversation it seemed that all three of them agreed that quiet quitting has been around for a long time, it just has a label now and that, for the most part it was the fault of the leadership if their people weren’t motivated to do a great job.

Jim made the observation that quiet quitting only really applies to white collar workers. In the trades we don’t see this push back of people “only” working the hours they are scheduled and doing the job as expected.

But in the white-collar world there is this idea that we should go above and beyond or we aren’t performing.

Is quiet quitting measured by what the average worker can output in a set time or by what you as an individual can do?

If I am capable of doing more in an eight-hour shift, am I required to do it or be considered a quiet quitter? Simon believes that as an employer he owns that excess and that it is reasonable to expect someone who is young without a lot of life responsibility to work more hours. (This same idea came up when we talked about someone holding two full-time work-from-home jobs)

Jim disagreed.

You will have to listen to the end of the conversation to hear their thoughts on that topic. Then I would like to know;

Do you agree or disagree and what are your thoughts on Quiet Quitting?

Connect with the panelists:Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology. He is based in Dallas.

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Is a career coach at Sam Nova where he helps mid to senior leaders get to a better place, whether they are working or in transition.

Simon Coles: https://www.linkedin.com/in/sjcoles/

CEO at Amphora Research Systems where they free scientists from the tyranny of paper. He is also the founder of Better Conversations Foundation.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

QuietQuitting #ActYourWage

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Catherine Fitzgerald started our conversation out by saying she felt like there is some responsibility on both sides of a conversation for being aware of tone, sharing that her neurodiverse son doesn’t do as well with using and understanding social cues as others might.

Kevin Wash added that the tone of our voice is a major player in communication – get loud and people will shut down. Whisper and they will come closer to hear you. And then there are cultural differences. In northern Europe a few words said pointedly is good enough. Other cultures are more flowery in the way they communicate.

Tim Hawkes started out by saying no we weren’t responsible for our tone and that the listener needed to adjust but then straightway talked himself into a 50/50 split of responsibility. But in addition to that there is the idea that if he is feeling good and confident then someone’s tone doesn’t matter very much. He can just brush it off.

But if he’s not in a great place, their tone might cause him to crumble further.

I feel like this is one of those situations where it might not be your fault but it is your problem. If you’re tone puts someone off and you need to communicate with them, you need to do something about that.

This ten minutes flew by in a blink and in the end Tim made the point that we are, in the very least, responsible for being aware of our tone.

If we are responsible for how the other person receives it… That is a question I would love for you the listener to answer in the comments.

Connect with the panelists:Catherine Fitzgerald: https://www.linkedin.com/in/catherine-a-fitzgerald/

Is a writer, speaker, certified coach, and founder of Brass Tacks with Heart-executive coaching. She helps founders, owners, and C-Suite Executives and their teams to build businesses that fuel their lives, not consume them.

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Managing Director of Unlimited Potential. Mental engineer and executive coach focusing on logical and practical solutions to challenging problems. He is in the UK

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Tone #communication #responsibility

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Oh man was this a challenging conversation!

I went into it thinking that as long as you weren’t hurting anyone, everything is pretty much fine.

Then Michael Davis brought up the idea of self defense (you know how widely laws in the US vary on that topic) and I had to rethink my entire criteria.

Christina Kelly asked a great question. When someone says, “That’s not right.” Why not? What makes it not right?

And what information or data are we asking for when we ask why not?

Are religious texts the final authority? Which religion(s) and why that one?

Camille Diaz gave us a great example – is running a red light wrong? What if the light is broken and it’s 2am? What if you need to rush your child to the hospital? Why is it different if it’s the middle of the afternoon and you just aren’t paying attention and crash into someone?

I love Quick Hits like this one that there is no firm, “this IS the answer.”

What do you think? What makes something right or wrong and is the answer ALWAYS the same?

Connect with the panelists:

Christina Kelley: https://www.linkedin.com/in/christina-kelley-3a098514/

Works for Today Media helping customers reach their target audience through digital, print and events

Camille Diaz: https://www.linkedin.com/in/camillediaz/

She is an Optimization Coach. creating custom systems and processes you’ll love so you can do it, stick to it, and get lasting results.

Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/

Founder of Speaking CPR where he helps business leaders and speakers improve their presentations and speeches

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

yougotthatright #religion #couldntbemorewrong

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(Trigger warning – there is a mention of suicide when a standup comedian’s bit is quoted in this conversation.)

Humor is a touchy subject. What makes something funny or not funny? Is it okay to tell off-color jokes as long as you “know your audience” and everyone who happens to be in the room thinks it’s funny (I don’t think so).

Ed Samuel started our conversation off by sharing that when he worked in the corporate world, he was scared away from using humor for fear of offending someone.

Jim Tam talked about movies or videos where people do things that cause them to get hurt (slapstick humor?) – Is that funny?

Bill Dolan said something I thought was pretty powerful: “We usually tell jokes because we believe they're a gift. And we believe we're contributing something to either a life or a group that brings them joy, that brings them temporal happiness.”

But something that is funny in one context might not be funny in another.

I took a stand against the idea locker room type humor – that it’s okay to make fun of or degrade other people/groups of people as long as they don’t hear you. (I am NOT saying any of the gentlemen on this panel were condoning this).

I didn’t say it during this conversation but having been told growing up that I was “too thin skinned” I have a belief that I shouldn’t have to be so thick skinned that I am okay with you cutting me and laughing while I bleed.

What do you think? How do you decide if someone doesn’t have a sense of humor or if something wasn’t funny?

Connect with the panelists:

Jim Tam: https://www.linkedin.com/in/jimtam/

Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology. He is based in Dallas.

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Is a career coach at Sam Nova where he helps mid to senior leaders get to a better place, whether they are working or in transition.

Bill Dolan: https://www.linkedin.com/in/billdolan/

He is Virtual Event Director and Video Producer at Spirit Media where he has done Emmy-Nominated TV. He is a Marketing Strategist, an Author and a Coach: Helping people promote their brand stories

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

humor #RayRamono #NotFunny #jokes #makemelaugh

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In one of his first podcast conversations since being in the ICU Mario P Fields started us off by sharing how having a life threatening situation changed his view on productivity. There were days when just being able to stand on his own for ten seconds made him feel both happy and productive.

Lisa McDonald says that it is very situational for her. Happiness and productivity go hand in hand and may not be a function of each other at all.

Of course, Stewart Wiggins had to ask us “what is happiness?” And that is certainly a philosophical and complex question.

I countered with the idea that I can be hugely productive, marking things off my list, getting things done, and feel accomplished and not necessarily happy. Or I could go for a hike in the woods with my dog and not be at all productive (it is questionable whether that could be defined as productive), but I’m happy.

We went back and forth sharing different ideas of what happiness and productivity are and how they may or may not be linked together.

In the end Stewart made a profound statement: “Happiness is not transactional.”

And in that way, it is not at all linked with productivity. You can choose to be happy - - regardless.

What do you think of this chicken/egg questions? Does happiness lead to productivity or is being productive what makes someone happy?

Connect with the panelists:Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Founder of Career Polish where she is an Executive Career Coach & Master Mindset Coach who helps people get career happy and life healthy

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business

Mario P. Fields: https://www.linkedin.com/in/mariopfields/

Marine core veteran. Small business owner. Host and producer of the podcast, Unarmored Talk

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

happiness #productivity #unarmoredtalk

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Humans are designed to be able to learn through observation. Dr Bob Choat shared that the part of the brain that engages in prediction – what will or won’t work is called the ventral striatum. That is what allows us to not have to make all the mistakes ourselves - - IF we pay attention and apply what we learn.

That can be a big IF.

Chandima Dutton echoed that when she said sometimes we just need to shup up and watch. Pay attention to what is working or not working and make adjustments in our behavior. Often times it is learning what NOT to do.

As the saying goes, if nothing else someone can serve as a bad example (although side note – never call a kid up in class and use them as a bad example. I speak from experience. It is humiliating.)

Coach MJ Tolan shared that he has turned the epic failures he has seen in management over the years into his books, speaking topics and leadership courses. In that way he learned from others what needed to be taught and shared so his students wouldn’t make the same mistakes.

There is something to be said about sharing the mistakes of the few to help the many. That goes above and beyond learning for yourself.

We also talked briefly about how learning from other people’s mistakes can be missing information because you can’t see all of the information and thought process they went through to make their decision.

How do you learn from other people’s mistakes? Do you think humans do it as much as we like to think we do?Connect with the panelists:Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, was a stage hypnotist, owned a wildly successful business and is going back to school for another PhD. This time in physics

Chandima Dutton: https://www.linkedin.com/in/chandimadutton/

Coach, Consultant and Facilitator helping leaders engineer resilience in themselves and their people

Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Speaker, author and entrepreneur with 35 years experience. He has lived in 12 countries and is the host of the podcast Mission I’m Possible.Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

mistakes #learning #personaldevelopment

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As you will hear each of the panelists say, this question seems straightforward when you first read it. But…

When I posed it to Chat GPT it said this:“Friendship is a relationship between two or more individuals that is characterized by mutual affection, trust, and support. It is a bond that can form between people who share common interests, experiences, or activities, and can also involve shared beliefs and values. Friendships can be a source of emotional support and companionship, and can also provide opportunities for personal growth and learning.”

It is SO much more nuanced than that in reality.

Brandon Mahoney said he doesn’t think he could write a definition for friendship because it would be constantly expanding. More things would have to be added in and explained.

At first glance Camille Diaz thought it might be easy to say a friend is someone who gets you and always has your back. But then you also want someone who is going to give it to you straight maybe give you the love news you need to hear.

Kevin Wash shared that he had a friend who he had lost touch with for 35ish years. They have reconnected since Covid and now talk every Saturday.

There are some people who are friends because your lives are on a similar path now and there are friends who you will be able to call and enjoy them no matter how long it has been.

In the course of this conversation, I realized that there is something about friendship that is reciprocal. I am 100% available and that person for my clients. But I don’t go to them with my stuff. That is what makes it a client relationship.

Similarly, you’ve heard me say on Quick Hits before, if a “friend” calls me with their stuff but isn’t there for me for my stuff, that’s not a friend. That’s an unintended pro bono client.

What is friendship to you? Where is the line?

Connect with the panelists:

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Co Founder of Launch Point Labs, National venture firm where he is the expert in creating sales departments.

Camille Diaz: https://www.linkedin.com/in/camillediaz/

She is an Optimization Coach. creating custom systems and processes you’ll love so you can do it, stick to it, and get lasting results.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

friendship #connection #humans

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The really simple answer is that hearing is the physical ability for the ear to detect sound waves and send them to the brain. Listening is the brain interpreting those sounds into meaning.

But in language we don’t use hearing and listening with that strong delineation.

When someone says, “You aren’t listening to me!” What we usually mean, “You aren’t doing what I told you to do.”

When we say, “Can you hear me?” we don’t just mean, “is the sound of my voice reaching your ears?” What we mean is, “Are the sounds I’m making getting to your brain so you can interpret them?”

We use listening to share memories, pass along information and resolve conflict.

Dr Bob Choat spun off of Philip’s comment about dialog and shared that disagreement should start with listening. Too often we see disagreements (often online) where everyone is screaming and no one is listening.

As I type that it occurs to me that “listening” can also be used to mean to thoughtful read someone’s comment before responding.

Philip Tate made three points about mid-way through the conversation summing up what we had discussed so far: Ask good questions. Wait to speak. Stay focused/present in the conversation.

Something to consider about listening is that it requires a pause in the conversation. That time to absorb what is being said, consider it and then formulate your response.

Unfortunately, that pause is usually filled by someone who was thinking about what they wanted to say rather than listening.

I am also wondering, what the difference is between listening and communicating. Is communicating more about talking or is there a listening component inherently included in the idea of communication?

Connect with the panelists:

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

He has eight years military experience, worked with the LA PD, was a stage hypnotist, owned a wildly successful business and is going back to school for another PhD. This time in physics

Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

He is a communications consultant doing Brand Building | Strategic Communications and Marketing based in Charlotte NC

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

hearing #listening #communication

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The phrase, “You make me…” is so common when emotions enter a conversation that I have actually talked about it as a trigger point when I teach communication and productive conflict.

I wondered how other people engage in these types of landmine conversations.

Kevin Wash started us off by saying he has learned that he is not responsible for other people’s feelings and that he will abdicate when someone tries to blame him for their emotions. They aren’t his fault and he simply won’t be blamed for them.

Atif Agha then added that it is important to make sure you didn’t do something that you need to apologize for. Once you’ve determined that, are you learning from your interactions to not step in it again and again with someone?

Coach MJ Tolan followed up with two points. One – that if you are in a leadership position you sometimes need to help people with their emotions by creating a private space for them to vent so they can move on. And two – that there are cultural missteps you can make that will cause a problem. You need to be willing to smooth those over and learned from them.

From my point of view, having spent several years in a toxic relationship, I recognize pretty quickly when someone is being disproportionately angry and blaming me for it.

I try to keep a level head and acknowledge that they are angry while at the same time not allowing myself to get wound up but it.

Do you have a method that works for you when someone is blaming you for making them angry? We would love to hear it.

Connect with the panelists:

Atif Agha: https://www.linkedin.com/in/atifagha/

Technology specialist doing data analytics and avid runner, based in Chicago

Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Speaker, author and entrepreneur with 35 years experience. He has lived in 12 countries and is the host of the podcast Mission I’m Possible.

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Coach, mentor, author, trainer, and speaker running a consultancy business specializing in sales for international property development. Based in Spain

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

High Performance Concierge Psychologist and Quick Hits Facilitator

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge High Performance Psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes as well as the Facilitator of the Quick Hits podcast

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

anger #blame #responsibility

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Yet another conversation that seems like it should be straightforward. Surely it is clear how we figure out what we want out of life. But nope. It is about as clear as mud.

James Lee from StratFi started us off by sharing insight from Otto Scharmer and economist from MIT. There are three ways to look at it: What you think. What you feel and what your gut says.

Alexi Bracey wants to know what feeds her soul and how she can make a difference in the world. She asked the question, “What do you want to be remembered for?”

Is it weird that I don’t really care if I’m remembered after I’m on to whatever is next after life on this planet?

Stewart Wiggins shared that the way he decides what he wants is by being a lifetime learner - doing lots of things and having lots of experiences.

We even got into how pressures and desires change from generation to generation.

Take a listen to this conversation. I really can’t do it justice in the written summary.

Have you figured out what you want out of life? If so, how did you do it?

Connect with the panelists:

James Lee: https://www.linkedin.com/in/jleeadvisor/

Financial futurist at Stratfi he has 30 years experience. Author of the book, Foresight Investing: A Complete Guide to Finding Your Next Great Trade

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Induna Advisors – where he offers Fractional Chief Operating Officer services and Brings resources together to help scale your business

Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/

Cancer reversal expert focusing on health and healing from the holistic side.

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Concierge high performance psychologist providing luxury level support to executives, entrepreneurs, celebrities, dignitaries and athletes and Quick Hits Facilitator

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

lifegoals #happiness #success

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It seems like things are really different than they were before the pandemic and I wondered if how sales are made has changed.

Brandon Mahoney said he thinks the pandemic simply accelerated changes that were already coming. More self-service and remote sales rather than people in boardrooms giving presentations.

Joey Robert Parks and Gary Fredricks agreed with each other in that it’s great because they have a bigger reach. They can now have clients all over the country (or the world). But the downside is they feel like they can’t really connect with people because “something” is missing.

It is body language or something more? They weren’t sure.

It used to be you would go to lunch, maybe have drinks or some coffee. Discuss business eye to eye and end the conversation with a handshake.

Now it’s all back and forth via email or an app and people show up know exactly what they want because they have been able to do the research themselves. They don’t need you to educate them.

I have also noticed that consumers have gotten pickier about the services they use because they have more options. Four years ago a client in the UK would have hired someone in the UK who could show up in their office. Now they can hire me and it’s no different because even the person in the UK isn’t coming to their office anymore.

There are certainly pros and cons about how business is done now.

What changes to the marketing and sales process do you think we missed? What is different for you now as opposed to 2019?

Connect with the panelists:Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

Joey Robert Parks: https://www.linkedin.com/in/joeyrobertparks/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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It is hard to find a good coach or advisor. I’m in the industry and I have seen and hired some really awful ones.

I know what I do to allow my clients to feel comfortable with me and know that I’m the real deal. But I wondered how other people vetted professional help.

Before we could really have this conversation, Dr Mohan Ananda pointed out that we had to define the difference between a coach and an advisor.

He says that an advisor is someone you hire to help you with a short-term, right now, give me advice type of problem.

Conversely, a coach is someone who you work with for long-term growth type goals. Someone who can help you develop into a better leader or even a better person.

(Do you agree with that breakdown?)

Rick Alcantara was able to provide us with a starting list of questions he uses:

  • Do they have some real-world experience in what you are interested in pursuing?
  • How many clients do they work with?
  • Will they have time to meet with you if you need help?
  • Are they looking out for your best interest or just trying to sell you into their seminar, books or workshops?
  • Does their approach and temperament match mine?
  • Are they a thought leader?

Lisa McDonald added the important point that you can’t hire someone if they don’t understand what you want, can’t communicate with you and aren’t emotionally intelligent.

I didn’t bring it up during the conversation but I do want to add here to be careful about a coach who sounds like they know EXACTLY what you need and how to “fix” you. First – you aren’t broken. And second – they could just be pushing your buttons to take your money.

As a CEO friend of mine puts it, “Most of the coaching industry is crap.”

If you are a coach, how do you stand out as not being crap?

If you want/need to hire a coach/advisor, how do you make sure you get a good one?

Connect with the panelists:Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

coach #advisor #hiringhelp

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When thinking about smooth talkers it’s an easy jump to think politics. People who say lots of words, sound like they know what they are talking about, but make you feel lost. What are they talking about? Do those words actually mean anything when you string them together?

But someone who is a complex thinker who has a lot of knowledge on a given subject could be equally as confusing to listen to. Rick Alcantara brought up Allen Greenspan (American economist who served as the 13th chairman of the Federal Reserve from 1987 to 2006).

All he had to do was carry his briefcase a certain way and the market would move. Never mind that the average human couldn’t make heads or tails of what he was saying.

Stewart Wiggins said that a smooth talker is transactional – they are trying to confuse you to get you to do something or buy something you might not want.

I thought I agreed with that.

Jim Tam brought up the point that a smooth talker will think on the fly; talking as fast as the words form in their mind. But a critical thinker will put more thought into the words to make sure they are saying the right thing.

Steve Jobs and Richard Branson – Smooth talkers and critical thinkers?

By the end of this conversation I was less certain about the definition of these two terms. Is a smooth talker someone who is simply very eloquent or are do they have to have a nefarious intention?

Are all critical thinkers awkward? (I don’t think so)

Now I have to wonder if I’m as much a critical thinker as I thought I was because I am reasonably eloquent.

What do you think? What is the different between these two types of people? Are they mutually exclusive?

Connect with the panelists:Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Jim Tam: https://www.linkedin.com/in/jimtam/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

politics #smoothtalker #thinkcritically #deepthoughts

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In order to have good judgement you have to think about something and make a decision or judgement about it. What is your opinion? What do you think? What choices do you want to make based on your interpretation of that information?

All of that is internal to you. It is about you and what you want.

Conversely, being judgmental is about deciding that someone else is wrong and telling them just how wrong they are (or gossiping to other people about it).

In this conversation social media came up several times. It is SO easy to put people on blast on social media and it is even encouraged. The more emotion someone spews the more likes, comments and shares they get. (clearly I should make Quick Hits more controversial rather than so informative and thought provoking.)

When I asked James Lee, Lisa McDonald and Atif Agha this question they were in agreement that emotional intention and how you communicate feedback also plays a role.

If you say, “You’re wrong!” That’s judgmental.

If you say, “I might not do it that way and here’s why.” That could be sharing good judgement.

What do you think? Where is the line between having good judgement and being judgemental?

Connect with the panelists:James Lee: https://www.linkedin.com/in/jleeadvisor/

Lisa McDonald: https://www.linkedin.com/in/lisa-k-mcdonald-executive-career-coach/

Atif Agha: https://www.linkedin.com/in/atifagha/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

judgement #judgmental #judgment #socialmedia

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Employee “engagement” is a big buzz word in many organizations. When I was working for a large corporation they used to bring in pizza to help us feel engaged. To this day I have no clue what lunch has to do with me doing better work. But there it is.

Michael Davis started the conversation off by talking about being in the flow. It is easy to know you are engaged in what you are doing if time just slips by and the work magically gets done.

I wondered how happiness and engagement are related. Do you have to be enjoying yourself to be engaged?

Brandon Mahoney shared a great example of happiness and engagement not being the same thing. He is currently working on a project that is a lot of manual effort. Certainly not fun. But, he understands how it relates to the final outcome and the success of the company so he is engaged in doing.

Gary Fredricks mirrored this sentiment – there are lots of things at On Point Partners that he doesn’t love to do but he does them anyway because it’s his business and he wants it to succeed.

Does that mean you have to care about the outcome and understand how your work fits into it to be engaged? I think so. Does that mean you have to be happy doing it – no so much.

What do you think it means to be engaged at work and do you think it is something that can be externally created by an employer?

Connect with the panelists:Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Co Founder of Launch Point Labs, a start up studio and early venture funds where he is the expert in creating sales departments. currently based in Oregon

Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/

Founder of Speaking CPR where he helps business leaders and speakers improve their presentations and speeches

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

CEO of On Point Partners where they provide back office services for small businesses

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

High Performance Concierge Psychologist and Quick Hits Facilitator

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

engagement #disengagement #happyatwork

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Fayaz Nagoor Shaikh suggested this topic and I thought, “Oof, that is going to be a lot to pull apart in ten minutes.” But what a great conversation we ended up having.

We touched on the difference between empathy and sympathy and that empathy happens in small groups, one to one. Not in townhalls and large meetings.

It is someone each person has to be willing to do.

It has to start at the top and be built from the bottom.

I asked how someone might be able to tell during the interview process if an organization is empathic or toxic (I am now wondering if there is a space in between – might have to have another conversation about that).

Paula Jenkins was straightforward – ask the question. The interview is your chance to get to know them. Ask.

Fayaz commented that sometimes you can’t tell until you are in the organization that it is toxic and that as soon as you realize that, get out.

I added that asking about someone’s experience working there was a good way to learn how the organization is from the inside. Although Paula cautioned that people don’t owe you their personal stories.

I would have loved to have delved into that topic. How much does an interviewer owe you the truth about their experience in an organization and how much is their private story?

Sadly, we didn’t have time to get into it. I will add that to my list of Quick Hits topics for another day.

What do you think? Is it possible for empathy to be part of a corporate culture and what questions would you ask to determine that in an interview process?

Connect with the panelists:Paula Jenkins, MBA: https://www.linkedin.com/in/paulajenkinslfsconsulting/

Owner and CEO at LFS Consulting where she does leadership development and financial literacy

Fayaz Nagoor Shaikh: https://www.linkedin.com/in/fayaznagoor/

Learning transformation expert. A people-focused leader building organizational capabilities through innovative, human-centric solution design

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

High Performance Concierge Psychologist and Quick Hits Facilitator

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

corporateculture #empathy #interviewquestions

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When this topic was suggested by a panelist I thought, “I’m not sure if this is going to create a great conversation.”

There are so many sticky points. How can any of us know what an average day looks like for someone else?

But then I realized, if the four of us were willing to talk about how we feel on an average day, or maybe just day to day, the conversation could really help normalize that not every day is a top-of-the-world day.

Tim Hawkes made the point that when we do have really great days it is almost like we forget what a bad day is like and we can barely imagine what someone who isn’t having a good day might be going through.

And Emily Rentas provided us with a great visual of how a bad day can be like a dam breaking and our emotions can just be swept away in the raging muddy water full of debris.

Dr Cole Galloway reflected on how often our internal voice says things like, “I don’t think I’m cut out for this” and how great it would be if we could all work in places where we could show up as our authentic selves and the people we work with would accept and support that (and we would accept and support them).

What do you think? How do you feel on an average day?

Connect with the panelists:

Emily Rentas, LMHC: https://www.linkedin.com/in/emilyrentas/

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

havinganoffday #weirdness #notokay

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This conversation was incredibly nuanced. We started out saying, yes, happiness at work is important. But then we came up against A LOT of questions.

Among them, What does it mean to be happy at work? Whose responsibility is it to make employees happy at work?

I shared how for me, when I worked in the corporate world, my only thing was for them not to actively make me unhappy. Communicate what you need from me. Give me the tools to do it. Pay me a fair wage and I’ll do a great job. I didn’t want pizza parties or employee appreciation dinners.

Kevin Wash pointed out that there are lots of studies showing that people who are happier at work are more productive. (I didn’t mention it during the conversation but I do wonder if people who are allowed to be productive are happier.)

Cole Galloway made the observation that he sees so many people who are just different people at work. In the parking lot they might be easy going and smiling. But walk through those office doors and that person is replaced with a dog-eat-dog mentality.

Stewart Wiggins wondered if what makes someone happy at work changes throughout their career and as they age.

I absolutely LOVED this conversation and I wish you all could have been a fly on the wall for the discussion that happened after I turned off the recording.

It is often the case that ten minutes just isn’t enough.

The additional thirty minutes this panel spent together was full of rich and interesting discussion.

If you are wishing you could have heard it, I would encourage you to become part of the Quick Hits community and join the conversation as a panelist.

It is an absolutely amazing group of people and what you see in the posted discussions is only part of why I love it.

Back to the question – Do you take responsibility for your happiness at work? It is important or necessary to be happy at work?

Connect with the panelists:

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

HappinessAtWork #happiness #officelife

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Asking for help is really much harder than it should be. My panelists and I agreed that we often wait much longer than we should. We struggle. Try to figure it out. Reinvent the wheel and only when we become good and properly stuck do we ask for help.

I wondered why that was and we talked about the judgement we fear when we ask for help while at the same time agreeing that when someone asks us for help we don’t judge them. We just help them.

(This is a pattern I see when I do team development work with high level sports teams as well.)

Another example that came up was the stigma about being in therapy. Josh Coles pointed out that he thinks his generation might be better about it than those before us. But it is certainly still a thing.

The Better Conversation Foundation, founded by Simon Coles, was created explicitly to help people become more comfortable asking for help and to give organizations the tools needed to create the psychological safety so people can ask for help.

Brandon Mahoney and I are certainly on the same page that we are actively working on getting better at asking for help before we hit a brick wall.

I know for me, I hate to see the shock or disappointment on someone’s face when I ask for help. Like they can’t believe I, of all people, don’t have my act together (Yes, even I high performance psychologist can use some help sometimes).

What do you think? How do you know when it’s time to ask for help and do you do it?

Connect with the panelists:

Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Simon Coles: https://www.linkedin.com/in/sjcoles/

Josh Coles: https://www.linkedin.com/in/joshua-coles-a79498151/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

mentalhealth #askforhelp #resilient

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This topic is not my area of expertise but I am REALLY interested in where this field is going.

It is clear who owns the algorithms. Whoever wrote them. But the output of those algorithms? The person who created the parameters?

If you do a Google search, do you own the results? I’ve seen lots of people copy/paste Google results and no one screams plagiarism.

But if you took the whole of the content of my books, fed it into a machine learning program and then asked it to produce a blog based on my work and in my style, I think I’d take issue with you putting your name on it as yours.

I certainly don’t have the right answer (is there a right answer?) so I asked three people with more knowledge and experience in the space than I have: Atif Agha, Dr. Wayne Buckhanan and Rabbi Yonason Goldson.

Our conversation was dynamic and thought provoking. And we didn’t land on a solid answer.

What do you think? Who should own the output if your intellectual property was used as the foundation for a machine to learn, dissect and regurgitate?

Connect with the panelists:

Rabbi Yonason Goldson: https://www.linkedin.com/in/yonason-goldson/

Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/

Atif Agha: https://www.linkedin.com/in/atifagha/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

machinelearning #ChatGPT #plagiarism #copyright

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Making time to think is something we all “know” is an important part of problem solving. But that does it actually look like to “think?”

You might be trying to remember something and the more you actively try to think about it the less likely it seems you will remember it.

In those cases, I tell my brain, “I know you know this. Go find it.” And usually, it will suddenly pop into my head, “Hey look I found it!”

I know that sounds crazy but it really works. I’ve even been able to help clients do it.

But I wondered how other people think about thinking so I asked Brandon Mahoney, Jim Tam and Bill Dolan how they think.

Bill had a great saying, “Life is a drive by experience.” And I’m going to have to spend some time thinking about what that means.

We also ended up talking about how we remember things, particularly things we read. The best option seems to be to take notes but when that’s not an option, being purposeful about listening and focusing on what’s being said is a good idea. (For transparency, I’m awful at that. I’m ALWAYS doing something else when I’m listening to books.)

What does it look like for you to think about something on purpose? Do you have a trick for getting your brain to remember something? I’d love to hear it.

Connect with the panelists:

Bill Dolan: https://www.linkedin.com/in/billdolan/

Jim Tam: https://www.linkedin.com/in/jimtam/

Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

memories #thinking #remembering #reading

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At first glance this seems like a straightforward answer. The truth is the truth. No more. No less. But that’s not the way any of us function in our day to day lives.

What kinds of details are okay to fudge or tweak for the sake of a clear story?

Michael Davis spends a lot of time helping people share their stories and he made the point that if you include every single detail for the sake of telling the “truth” you are going to lose your audience.

He talked instead about the “emotional truth” of a story.

Karen Loomis, who does branding and marketing (an area where there could be a strong temptation to stretch the truth) said that it’s one thing to exaggerate or make yourself look a little better if it doesn’t matter.

Her example was someone saying the are a good swimmer when they actually aren’t that great. In most cases, that doesn’t matter.

But – if that person was trying to get a job as a swim coach, suddenly that isn’t an embellishment. It’s a lie.

Dave Roberts agreed that how you tell a story might change and you might highlight or remember something differently based on your emotional state at the moment.

So where is the line? What types of things are just part of the human condition where you might hedge to save someone’s feelings? When does it become lying?

We would love to hear your thoughts in the comments because this is a WAY more complicated topic than we could do justice in ten minutes.

Connect with the panelists:

Karen Loomis: https://www.linkedin.com/in/kloomis/

Dave Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

dontlietome #lying #WhatisTruth

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When I suggested this topic, I thought I might be the odd one in that I think if a job is “entry level” it should mean that you can come in willing to work and they will teach you everything you need to know from the ground up.

But Atif Agha and Domenico Ciarallo agreed with me – to a point.

We talked a little bit about people not wanting to work (is that a thing?) and that in professional jobs like engineering or the medical field they have to require college and experience even at the very entry positions.

Atif pointed out that in his field of IT experience counts for more than degrees do.

I have certainly seen some job postings that are ridiculous. Things like requiring a Masters degree for a $14/hour job.

As I mentioned during the conversation, I have a unique perspective because I worked a white collar job for 14 years with only a high school diploma before I ever went to college.

What do you think? Should “entry level” mean we will train you or is it okay to demand experience and/or a college degree for an entry level job?

Connect with the panelist:

Domenico Ciarallo: https://www.linkedin.com/in/domenicociarallo/

Atif Agha: https://www.linkedin.com/in/atifagha/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

minimumwage #experiencerequired #studentdebt

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All feelings are valid and no one can tell you your feelings are wrong. However, that doesn’t mean the feelings you are having are related directly to what is going on in the moment.

Sometimes we have old stuff/trauma that creates a disproportionate emotional response. How do you catch that? And if you do catch it, what do you do?

And what about people who are so unhappy in their lives that they want to run away from their feelings with drugs or alcohol? How can we help them?

I knew when I suggested this topic it wasn’t going to be an easy one. Most of us don’t have a great connection to our feelings and the affect they have on our lives and decisions.

Thankfully, Rabbi Yonason Goldson, Dr. Rhonda Bompensa-Zimmerman and Coach MJ Tolan were willing to dive into these murky waters. And I think we had a really good conversation.

What do you think? Are all feelings authentic? And if they are actually from an experience rooted in the past, how might you notice?

Connect with the panelists:

Rabbi Yonason Goldson: https://www.linkedin.com/in/yonason-goldson/

Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Feelings #authinticity #traumaresponse

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This is one of those topics that doesn’t get enough brain time. We get into projects and we either find ourselves really interesting and excited to be there. Or the passion dies and we either leave or trudge along not really caring about the outcome.

But what makes the difference?

Stewart Wiggins and Jim Tam have lots of experience doing projects under different types of leaders and with an assortment of outcomes so I thought they would provide some great insight into what caused them to be engaged… or not.

The summary we came up with was:

  • To understand where the project is going (end goal to avoid scope creep)
  • To be kept in the loop about what is happening
  • A management team who listens and makes adjustments based on the feedback they hear
  • For the project to be appropriately resourced (Right budget. Right people)
  • There has to be appropriate personal gain

We shared some stories about projects we’ve been on or backed out of and why. I enjoyed the emergent nature of this conversation and it helped me better understand why some projects frustrate me more than others.

Listen in and then let us know, what do you need to feel engaged in a project? Did we miss any important points?

Connect with the panelists:

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Jim Tam: https://www.linkedin.com/in/jimtam/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

ProjectManagement #engagement #invested

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When I asked this question, I thought we would talk about people assuming life owed them something. And we did discuss that.

But we also talked about how people ARE entitled to equal treatment and if we see someone demanding they be treated better than or get something above and beyond that is taking away from someone receiving basic respect and fair treatment, when and how do we step in.

Karen Loomis opened the conversation by firm, and I think correct, assessment that you can’t talk about entitlement without talking about race. Human decency is something every human being is entitled to and has the right to demand.

Chris Jerjian shared that he arguably grew up privileged and that part of becoming an adult is recognizing that the only thing you deserve (above human decency) is what you earn.

We even talked about “Karen’s” (typically women who are have melt down temper tantrums in public because they are somehow being wronged). Brandon Mahoney made it clear that when he sees someone going off on someone (why does it always seem to happen to food service workers) he does feel the need to step in.

This was a very different conversation than I thought we were going to have and I’m thrilled with how it turned out.

What do you think entitlement is and how do you respond when you see someone behaving like a Karen in public?

Connect with the panelists:

Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Christopher Jerjian: https://www.linkedin.com/in/chrisjerjian/

Karen Loomis: https://www.linkedin.com/in/kloomis/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

entitlement #spoiled #equalrights

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Have you ever had someone be so absolutely certain about something that you backed down even though you were pretty sure they were wrong?

We didn’t get into in this conversation but that is how a narcissist makes you question reality. A healthy person has the ability to wonder if they are wrong. To question and to learn.

We are hardwired to believe someone when they are really confident.

There are MANY examples involving obscene amounts of money to show that someone being certain doesn’t make them credible.

I had the opportunity to ask Rick Alcantara, Dr Bob Choat and Simon Coles how they navigate when to believe someone and when to discount their certainty.

Simon made the point that real experts enjoy being given the opportunity to share their thought process. People who don’t really know what they are talking about are going to respond to being thoughtfully questions with an emotional outburst.

So even if you aren’t an expert in a field, you can learn if someone really is by how they respond to being asked to explain how they came to their decision.

How do you offset the human norm for just accepting confident certainty and a default sign of credibility? Do you think people are doing enough critical thinking in today’s world where everyone can have an equally loud voice on social media?

Connect with the panelists:

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

Simon Coles: https://www.linkedin.com/in/sjcoles/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

narcissism #confidence #credibility

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Most people are kind and want to do as much as they can to be helpful, whether that means saying yes to doing extra things at work, helping out a friend or even texting back and forth with someone.

But there are times when we suddenly realize that we feel like we are being taken advantage of. That our kindness is being taken for granted.

Or maybe we don’t really want to do the thing but feel awkward or guilty about saying no.

I wondered how other people noticed when they might be doing something for reasons other than actually wanting to.

Frank Galindo started us off by saying he tries to pay attention to when he is saying yes all the time without thinking about if the other person is even considering that it might be causing him stress.

Chandima Dutton shared that asking questions is a great way to create some distance between their ask and your answer. The more you understand about what they need the better you are equipped to know if it is something you can, should or want to do.

During the conversation I realized that I notice I need to be careful about people pleasing when I get a text or email from someone and I’m not happy to hear from them.

Near the end of the conversation Douglas MacGray pointed out that sometimes you are willing to go out of your way, give more than you otherwise might, because you want to help and that isn’t the same as people pleasing.

What about you? How do you notice when you might be people pleasing and what do you do about it?

Connect with the panelists:Chandima Dutton: https://www.linkedin.com/in/chandimadutton/

Douglas MacGray, J.D., C.F.P.(r): https://www.linkedin.com/in/dmacgray/

Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

peoplepleasing #sayyes #selfcare

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I too often hear horror stories of bosses who want everything to be a priority. Do it all and do it all now.

That just isn’t a reality.

If you are going to create priorities you have to be able to say that somethings just aren’t as important as others.

There have been times in my life when I felt guilty or was shamed for the things I didn’t get done. Sometimes they were things I really felt like I should do.

I shared one during this conversation. I met someone who gave me several tips of things I should do to make my LinkedIn profile better. I wanted to do them. But after moving them from list to list, I realized it wasn’t a priority.

I still have the list saved on my desktop so I can find it easily if (when?) it become important enough to get bumped to the top of the list.

I felt (still feel) guilty about it. I’m sure they could be useful things.

But, I have let it go to do other things like schedule and facilitate Quick Hits conversations, talk to clients and have Powerful Conversations with potential clients.

I wondered how other people deprioritized and then managed the guilt around it. Fortunately, Bill Dolan, James Lee and Atif Agha were willing to share a look behind the curtain on how it works for them.

How do you choose what to deprioritize and then do you feel guilty about it? We would love to hear your strategies.

Connect with the panelists:

Bill Dolan: https://www.linkedin.com/in/billdolan/

James Lee: https://www.linkedin.com/in/jleeadvisor/

Atif Agha: https://www.linkedin.com/in/atifagha/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

prioritize #listmaking #getstuffdone #letitgo

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Trust – it’s a word we throw around all the time. Trust is earned, lost, broken, given. There are all manners of engaging with trust.

But what IS it really?

I certainly wasn’t sure so of course I had to ask a Quick Hits panel to weigh in.

Tim Hawkes from Unlimited Potential started us off by saying that it had to do with consistency. That you can even trust your enemy to do certain things.

I countered by noting that in the vernacular we say, “I don’t trust them” to mean “I know they will do something bad for me.”

Jim Tam from Korn Ferry talked about intentionality and being trustworthy because trust is worth something.

There was a bit of conversation about trusting the sun to come up but I said that I feel like trust has to have a of possibility of being broken to exist.

I edited out A LOT of silence and pauses in this conversation because we needed time to ponder and think about the ideas and questions we brought to the table.

Overall, this is exactly what Quick Hits are meant to be. People coming together with our life experience and sharing our thoughts about something that doesn’t have a “right” answer. Thanks for the awesome conversation guys!

What do you think? What is trust to you?

Connect with the panelists:

Jim Tam: https://www.linkedin.com/in/jimtam/

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Trust #brokenpromises #trustworthy

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This conversation followed off of our conversation about how to keep from becoming disheartened. (https://youtu.be/yzsDuDMLyLs).

A lot of this discussion centered around feeling like we don’t get to say, “Hey look at me. I made a difference.”

And that is fair.

But we also talked about how, when someone who we are serving says, “You made a difference for me” we are quick to discount it. Or if we are willing to hear it, we then make that thing, which we had to really work to achieve, the bare minimum of what we will accept from ourselves.

Near the end of the conversation both Dr. Rhonda Bompensa-Zimmerman and Ian Hendry shared immersive experiences they have done with groups that really helped them see the positive impact they were/are having in the world.

Dr Cole Galloway was excited to give them a try (I am hoping he will follow up with us and let us know how it went for him).

I will add, I did one of them in grad school and was NOT a fan.

If you have done either of those experiences (or something similar) I would love to hear what you thought of it. Was it profound or awful?

Connect with the panelists:

Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/

Dr Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/

Ian Hendry: https://www.linkedin.com/in/ian-robert-hendry/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

makeadifference #bethechange #takecredit

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Disheartened, dejected, despondent. There are times when it feels like life as a whole is just not working. When I feel like that it gets worse when I start comparing myself to other people.

Why is their life so great? What are they doing right that I’m doing wrong? Why can’t I make this work? Surely this can’t be this hard.

It can spiral into “I’m a failure. Why do I bother.”

Dr Cole Galloway has an interesting strategy. He agrees with the voice in his head and says, “Yeah. You’re right. It’s too hard. You should just quit.”

(Personal note from me to you – if you have suicidal thoughts, do not use this strategy. The voice in your head is not to be trusted. Please seek a more reliable source for context and support. Including messaging me.💛)

This often does one of two things.

You might actually stop doing something that genuinely isn’t working and pivot to something else.

Or you realize the thing is REALLY important to you and you double down to make it work.

Ian Hendry reminded us that looking at how far you’ve come rather than just at how far you still want to go can be super helpful.

Dr Cole asked a great question – HOW? How does that work. How do you not discount your progress?

Dr. Rhonda Bompensa-Zimmerman suggested journalling and shared a story from a journal she recently found while cleaning her office.

My suggestion was to believe other people when they tell you what a great job you are doing rather than discounting it.

How do you keep from becoming disheartened? How can the people around you best help when you do?

Connect with the panelists:

Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/

Dr Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/

Ian Hendry: https://www.linkedin.com/in/ian-robert-hendry/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

depressed #lifehack #resilience #grit

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When an organization sees what have been able to do as an individual contributor, they might decide to move you up into a leadership role.

That can be exciting but it can also come with great challenges — you’re now faced with a completely different perspective, from the day-to-day details of an individual contributor to the bird’s eye view of leadership.

You find yourself managing people who used to be your co-workers. You have to guide a team rather than just do your day-to-day work.

Does one set of skills translate into another? Does a great individual contributor necessarily make a good leader? And how can an individual contributor prepare themselves for leadership?

My guests on this edition of Quick Hits have all experienced great success as both individual contributors and leaders. It was my pleasure to get to pick their brains.

Jim Tam, the principal client director for Korn Ferry’s digital group, said that “You don’t have to have the title to be a leader…It comes naturally to some people and some people need to go to class and coaching and read tons of books in order to be a leader.”

Stewart Wiggins, fractional COO at Induna Advisors, offered advice on the best action a leader can take in the first days of their new role: “Don’t say or do anything for 60 days. Just observe. It’s okay to be a leader and watch. It’s okay to be a leader and ask questions.”

Gary Fredericks, CEO of On Point Partners, built on that advice: “It’s not that you don’t do anything. It’s that you don’t make any changes or decisions until you’ve had a chance to hear what everybody working there has to say.”

I hope this conversation will be helpful to those of you just starting out as leaders.

Do you have a question about transitioning to being a leader or a suggestion about how you did it? I’d love to hear about it in the comments.

Connect with the panelists:Jim Tam: https://www.linkedin.com/in/jimtam/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#Leadership #Experience #promotion

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This might be the most honest and yet heart wrenching conversations I’ve done.

A couple of weeks ago Stewart Wiggins and I were talking about PIPs and I shared that I have only ever seen three outcomes from someone being put on a PIP:

  • They quit
  • The manager forgets to document the process and the PIP expires
  • They get fired

Stewart agreed and said that he has worked for companies that purposefully create performance improvement plans that were SO impossible that there was no way the person could succeed.

That conversation led to this one.

Ed Samuel has 30 years of experience spanning the corporate world and now working as a career coach at Sam Nova.

Pascal Derrien has had big corporate jobs and now is the CEO of Migraine Ireland.

Along with Stewart who has many years of corporate experience, I knew this panel would have some great insight into the benefits and risks of being put on a performance improvement plan.

In the last 90 seconds of our conversation, I asked for their advice – “If I’m put on a PIP should I try to get better at my current job or start looking for something else?”

All three said start looking. Ed added a word of warning that many companies in the US don’t even have to give you the 90-day PIP process. They can fire you because there is often wording on the offer letter that says they can let you go for any (or no) reason.

After listening to the experience and opinions on this Quick Hits – do you think PIPs are actually meant to help improve performance?

Connect with the panelists:Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/Pascal Derrien: https://www.linkedin.com/in/pascalderrien/

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

PIP #PerformanceImprovementPlan #yourefired

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Guilt is often felt when we don’t live up to a standard of some kind. But I wondered if it was an internal standard or if it was an external one placed upon us by others.

I have noticed that I feel A LOT less guilt than I used to and I don’t let people send me on guilt trips.

I was fortunate to have a global perspective on this conversation. Ursula Manvatkar is in the United Arab Emeritus. Atif Agha grew up in Pakistan and has been in the US for 25 years. While Lisa McDonald and I were born and live in the US.

It was an interesting discussion looking at the guilt of doing something wrong versus the guilt of not meeting an expectation.

We touched on the idea that those expectations can be cultural, family or self-imposed.

There is also an aspect of confidence. The more confident someone is in who they are and the decisions they make the harder it is for someone else to make them feel guilty.

What do you think? Is guilt about an expectation you have of yourself or something someone else has for you that you have failed to meet?

Connect with the panelists:Atif Agha: https://www.linkedin.com/in/atifagha/

Ursula Manvatkar DipM MCIM: https://www.linkedin.com/in/ursula-manvatkar-dipm-mcim-chartered-marketer-39065910/

Lisa McDonald: https://www.linkedin.com/in/fearlesslisam/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

guilt #guilty #manipulation

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Kindness might not look the same for everybody, but we can always control our internal intention. We can do our best to listen and take others’ needs into consideration.

Some acts might have the appearance of kindness but are in fact disguised condescension or harm. That’s coddling. As author Seema Desai put it on this edition of Quick Hits, there’s a difference between saying “You look like you’re having a hard time. Would it be helpful if I x, y, z? Versus, ‘I see you don’t have that done. So I’m just going to go ahead and do it for you because you’re probably too busy to do it anyway.’”

When we’re kind to someone, we take their perspective into consideration. If they want us to back off, the kind thing is to back off. We coddle them when we act on their behalf just because we don’t see them as capable of acting on their own. Coddling is never kind.

Better Conversations founder Simon Coles added that coddling “is a fairly one-way relationship. Whereas you can be kind and compassionate to somebody and they can be kind and compassionate back to you tomorrow.”

My third guest, communications consultant Philip Tate, summed it up clearly: “Kindness is a two-way street.”

I am grateful to the kindness that these three great minds showed in sharing their insight with me and I hope it’s helpful to you as well.

What do you think? Does kindness ever bleed into coddling someone?

Connect with the panelists:Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

Seema Desi: https://www.linkedin.com/in/seema-desai-dds/

Simon Coles: https://www.linkedin.com/in/sjcoles/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#Kindness #Coddling #Compassion

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In the conversation I had with this group and posted yesterday, we defined manipulation as “harmful influence,” of a particularly sinister kind, because we don’t always know when it’s being done to us.

We decided we needed another ten minutes to discuss ways that we can become aware of being manipulated.

When I look back, I can point to “gentle suggestions” that individually weren’t a big deal, but when strung together they were subtle coercion, intended to control or change me.

Having lived through a relationship with a narcissist, I am now very sensitive to manipulation and am quick to set boundaries or walk away.

After our last conversation, I knew this group would be a great place to me to ask how other people recognize when they are being manipulated and what they do about it.

Many thanks to my three guests for their thoughtfulness and for being so generous with their insight: Stewart Wiggins, fractional COO at Induna Advisors; Tim Hawkes, the managing director of Unlimited Potential; and Dr. Hannah Hartwell, an expert in learning and development.

How about you? How do you notice when you’re being manipulated and what do you do about it?

Connect with the panelists:Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Dr Hannah Hartwell: https://www.linkedin.com/in/hannahrhartwell/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#Manipulation #coercion #boundaries

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I looked up “manipulation” on dictionary.com and it said, ‘the act of manipulating someone’ — Clearly their grade school teacher didn’t tell them you can’t use the word to define itself.

You might be accused of being manipulative when in fact you're only maintaining boundaries and arguing for your position.

To help find a definition, I turned to my insightful and intellectually generous guests on this edition of Quick Hits.

Learning and Development Executive Dr. Hannah Hartwell defined manipulation as “harmful influence. You’re leveraging the mental and emotional sides of somebody else to get what you want.”

Stewart Wiggins, a fractional COO at Induna Advisers, noted that manipulation “can be used as a positive if you project it as a positive. I’ve been in leadership roles before where people indirectly reported to me. I had to lead those people through influence. We all had to accomplish the same goal, but because they didn’t report directly to me, I had to influence them to achieve that goal.”

Tim Hawkes, Managing Director of Unlimited Potential, warned that the danger of manipulation is that you can never be sure when it’s happening to you. “If you get mugged in the street, your first thought isn’t, ‘Oh I’ve been mugged.’ Your first thought is, ‘I feel terrible. What am I going to do?’ Then you come away half an hour later and somebody might say, ‘Man, you’ve been mugged.’ And you’ll know that’s what happened. I think it’s the same for manipulation.”

How would you define manipulation? Maybe more importantly, how do you know if you are manipulating someone or if they are manipulating you? (that Quick Hits will be posted tomorrow)

Connect with the panelists:Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Dr Hannah Hartwell: https://www.linkedin.com/in/hannahrhartwell/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#Manipulation #Influence #Negotiation

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There are many ways a meeting can go wrong if they aren’t well guided — they can veer off topic, they can go in circles, they can repeat points that have already been addressed and resolved.

Sometimes they need a firm hand that says, “This discussion is over, we are moving on in the agenda.”

But that can be tricky. You have to be firm, but diplomatic, so that you avoid creating resentments. It gets even trickier on Zoom, where you don’t have the same kind of body language an in-person meeting affords.

On this edition of Quick Hits, I discussed this topic with three great minds who have a lot of experience running meetings:

Business consultant Chuck Groot shared that “One thing I’ve done in the past is just interject a little question here or there just to spark it. Not overtly take over the meeting, but help the person out.”

Transformation Expert Sara Oblak Speicher recalled meeting “that would be scheduled five minutes before 5 o’clock. And by the time it was over, I was like ‘This was an email. Not a meeting.’”

And entrepreneur Dr. Mohan Ananda advised to “at the end of the meeting, always ask, what are the real action items out of this meeting? So that we have certain things to follow up.”

How do you handle a poorly facilitated meeting? (Other than muting or leaving it)

Connect with the panelists:Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/ Chuck Groot: https://www.linkedin.com/in/chuck-groot-b5763b25/

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#Meetings #Leadership #facilitation

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This has been an ongoing debate for the more than hundred years since daylight savings time was first introduced. It seems that most people agree with me and would just like to stick to one. But which one?

The American Association of Sleep Medicine argues that standard time creates better conditions for a healthy lifestyle. Other studies show some correlation between daylight savings time and lower crime rates.

This was a fun and abstract conversation about changing the clocks and the concept of time itself.

Scientist and entrepreneur Mohan Ananda says that “For especially young people, there is a psychological impact right after the change because it becomes dark earlier in the evening. Once they pick one, whether standard time or daylight-saving time, then everybody will get used to it and things will be okay.”

Transformational expert Sara Oblak Speicher noted that “the more freedom that I create in business for myself and in schedule, the more I’m able to be in my natural rhythm. And I notice how miserable I get for a couple of weeks in fall when I wake up still in the darkness.”

Business consultant Chuck Groot told us about the “great debate” in his home of British Columbia. “There’s been a big push because people don’t like those changes. They link having something solid and just go with the flow. We all have a basic circadian rhythm in us which is based on thousands of years of genetics.”

What do you think? Is there still a reason for dealing with the stress on our bodies to change the clocks twice a year?

Connect with the panelists:Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/ Chuck Groot: https://www.linkedin.com/in/chuck-groot-b5763b25/

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#DaylightSavingsTime #TimeIsAConcept

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A healthy sense of competition can be beneficial, essential even, on an individual level. It allows individuals to strive to be the best they can possibly be. But when a team has to work together, does that sense of competition benefit the group or cause it to splinter?

I heard strong cases for both sides of the argument from my guests on this edition of Quick Hits. They all have extensive experience working with teams in their respective fields and were generous with their accumulated wisdom.

Mentor and sales consultant Kevin Wash said that competition is “essential. It takes a team from being ordinary to extraordinary. Within a team there are individuals, but every person in the team should be challenged to move from being okay to being the best they can be. And competition is what does that.”

PR consultant Rick Alcantara asked a key question. “If your tendency as a business leader is to continuously reward the high achievers, if you’re cutting them breaks and giving them all the special benefits, do those things serve as a disincentive to other folks?”

Financial futurist Jim Lee also argued that, “If you are competing, you’re trying to do more of what you have been doing and you’re less likely to experiment, take risks and exercise creativity.”

Competition within a team has risks and rewards, and in order for it to benefit the organization, it has to be careful managed.

You can likely tell from the conversation where I stand on the subject. What do you think? Is competition good or bad within a team?

Connect with the panelists:

Rick Alcantara: https://www.linkedin.com/in/rickalcantara/

James Lee: https://www.linkedin.com/in/jleeadvisor/

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

QuickHits #Competition #TeamWork

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Having people cancel, reschedule or completely no-show for a meeting can be frustrating. Of course, life happens and sometimes we have to be accepting. We can never what is going on in someone’s life. But if it continues to happen, that may be a sign that this person isn’t worth holding onto as a friend, client or colleague.

On this edition of Quick Hits, I asked my three wise and experienced guests about how they handle rescheduling and no-shows.

Brandon Mahoney, co-founder of Launch Point Labs, said that it depends on “the way they communicate that they’re not going to be available. I’ve had individuals let me know, ‘Hey, this Thursday is actually not a good time for me. Can we move it?’ And if you’re giving me that advance notice, that’s fantastic.”

Ed Samuel, career coach at SamNova, shared with us his process. “I give them ten minutes. Once it hits 12, 13 minutes, I will go into the calendar system and say, ‘The meeting’s canceled. You are a no show. I hope everything’s okay. Feel free to re-book.’ I don’t want to be nasty and I don’t want to not respond. But I also want to send a message. ‘You’re a no-show.’ No show is not good.”

Diane Helbig, founder of Helbig Enterprises, advised us to “give people a little bit of grace because life has gotten so nutty.” But we also have to set boundaries for certain situations. “With my podcast, if people are no shows and I don’t hear from them, I don’t even reach out.”

When all is said and done, time is precious. I appreciate you offering some of yours to listen to this conversation and I’d love to hear how you handle people who don’t show up to scheduled meetings.

Connect with the panelists:Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Diane Helbig: https://www.linkedin.com/in/dhelbig/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#meetings #TimeIsPrecious #NoShow #Scheduling

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If you have built your business on LinkedIn or similar platforms, you have likely received a range of sales pitches.

Some might be the automated response from a total stranger who promises to solve all of your problems, never mind they have no idea what your problems are.

Others might still be presumptuous, but at least reflect some thoughtfulness and research.

How, if at all, should you respond to such requests?

My guests on this edition of Quick Hits have extensive experience working with companies and building their personal brand. They offered insight into how they navigate this particular slice of social media networking.

Mayah’s Legacy CEO, Keji Moses says, “I don’t like the cold calling…it says that the other person is not really interested in me, they’re just interested in selling me a product. I am interested in people who want to find out more about me. Then I’ll give you my business.”

PR specialist Frank Galindo warns that “it’s the responsibility of the person accepting the request” to do their due diligence. “If you can tell right away by the person’s title that they’re probably going to sell you, if you accept them, be prepared for the pitch.”

Consultant Kevin Wash advises, “It’s all about the nature of the approach…If you make an effort and personalize it, then great. We might not do any business, but I’ll definitely respond to you.”

What strategy do you use to deal with the pitches you get on social media?

Connect with the panelist (but maybe not to just pitch them)

Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/

Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

socialmediamarketing #Sales #branding

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This topic was suggested to me by a Quick Hits regular and I thought, “Are they different?” The thesaurus says they are synonyms. Hmmm – might not make for a very interesting conversation.

But I’m game for just about anything so… We gave it a try. Turns out, it was a really good, mind twisty conversation.

Rabbi Yonason Goldson compared optimism and hope to John Lennon’s “Imagine” and Paul McCartney’s “Let It Be,” arguing that one was more grounded in reality than the other.

Tim Hawkes, the managing director of Unlimited Potential, offered an engineering metaphor. “I think optimism is a belief without evidence. It’s a non-vectored point, whereas hope is vectored. It has a journey. ‘I hope I will be this.’”

Gary Fredericks, CEO of On Point Partners, said that optimism always stays with you. “In my business life, people ask me all the time: What are your goals? My goals are always 100%. And that’s optimism. I don’t think I’m ever going to get there, but I’m not going to quit until I get to 100%”

Are hope and optimism different things to you?

Connect with the panelists:

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Rabbi Yonason Goldson: https://www.linkedin.com/in/yonason-goldson/

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Hope #Optimism #Goals

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Covert bullying is a serious problem in the corporate space. It may not be obvious to everyone in the office, but it can create a nasty workplace culture.

It can be relational aggression - Someone talking badly about you behind your back. Or it can be direct sabotage - Someone not inviting you to meetings or sharing information you need to do your job and then criticizing you for being ill-informed.

Stewart Wiggins, a fractional COO at Induna Advisors and one of my guests on this edition of Quick Hits, shared his own story of covert bullying in high level corporate roles. In his initial months there, which he described as “pledging a fraternity,” his direct manager called a meeting at his office at seven in the morning. When Stewart arrived, the manager ignored him.

“He would just be doing his thing. And I would say, ‘Is this still a good time?’ ‘Yeah, yeah, this is a good time.’”

I talked with Stewart and my two other guests — performance consultant Dr. Jenna Ross and financial futurist James Lee — about how corporate leaders can recognize this behavior and create a culture where it doesn’t happen.

“A lot of bullying behavior is about preserving the hierarchy,” Jim observed. “The bully may be threatened by the people underneath them or they may feel insecure about their own position.”

Jenna encouraged corporate leaders to get to know their team and really hear out the person being bullied. “Sometimes we look at them like, ‘Oh, they’re just being too sensitive.’ Hearing that person’s story and validating what they’re going through goes a very long way.”

Have you experienced or observed covert (or outright) bullying in the workplace? What was the result?

Connect with the panelists:

Dr. Jenna Ross: https://www.linkedin.com/in/jennaross712/

James Lee: https://www.linkedin.com/in/jleeadvisor/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Bullying #WorkplaceCulture

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Experts often spend so much time with their subject that its most complicated minutia becomes second nature. They can quote facts, figures, articles and theories at any time or place. While this might be impressive (or maybe annoying), it is an issue when the expert speaks to someone who is new to the subject. They’re so in the weeds that they can’t adequately explain their subject to someone on the outside.

I feel it’s important to remind experts that they shouldn’t assume that everything they know is common knowledge. So when I had the opportunity to speak to three other people with doctoral degrees I thought it was a great opportunity for us to look in the mirror and ask the question.

Dr. Bob Choat quoted from Albert Einstein: “If you can’t explain something to a six-year-old, then you don’t know what you’re talking about. Those that tend to complicate even simple concepts, they have no understanding of it at all.”

Performance consultant Dr. Jenna Ross suggested that we bear in mind when our excitement for our subject leads us to over-explain. “There’s so much that I know that I want to share and sometimes I forget to keep it simple and not expound upon this idea that goes to this idea…Sometimes I go overboard.”

Grand Canyon University professor Dr. Rhonda Bompensa-Zimmerman advised that we let the expert know beforehand how best we learn. “I find it my responsibility to let the other person know, ‘Hey, I’m a kinesthetic tactile learner, so can we do some role playing? Break the information down into smaller chunks?’”

How have you had success getting an expert to explain something in a way that you could understand?

Connect with the panelists:Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

Dr. Jenna Ross: https://www.linkedin.com/in/jennaross712/

Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Experts #ExplainBetter

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We’ve spent much of the last two years lamenting the decline in person-to-person contact as we’ve started to rely on technology for most of our interactions. This has greatly impacted professionals for whom high touch relationships are the cornerstone of their business.

I wondered how others continue to use high touch in this new high-tech landscape.

I had an opportunity to ask Gudjon Bergmann and Dr. Wayne Buckhanan how it works for them. In particular, we talked about the importance of being present for the other person regardless of the form of communication and how to do so on a platform like Zoom.

Wayne suggested, “A lot of it comes down to recognizing who’s in the shared virtual space. Just being present and acknowledging and digging in…Little things that add up. Caring for that person on the other end of the technology.”

“I think the biggest present you can give somebody is just being there,” adds Gudjon. “Being present, being focused on them. It’s such a rarity that some people don’t know exactly what to do with it in the beginning. But then they learn to appreciate it.”

What does it mean to you to be high-touch in a high-tech world? What can others do to make your experience the best?

Connect with the panelists:Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/

Gudjon Bergmann: https://www.linkedin.com/in/gudjonbergmann/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

HighTouch #HighTech #BePresent

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If you’ve been engaged in an endeavor long enough, odds are you’ve encountered that stale feeling when everything starts to slow down. The excitement you felt when you hit the ground running begins to feel more like walking through quick sand. Patterns begin to repeat themselves. You need to find new ways of thinking to shake things up.

On this edition of Quick Hits, I spoke with three experienced leaders about how they inspire their team to think creatively.

Dr. Kryn McClain, president of Paragon Behavioral Health Services, explained that a precondition to creative thinking is a healthy team. “A lot of people are experiencing mental illness right now in the workforce…If you want to inspire and motivate the team and get people really caring and connecting them with purpose, we need to first and foremost take a look at the whole person.”

Chris Jerjian, who has thirty years of experience in commercial real estate, added that you can always learn from other businesses, because they might have extensive experience addressing problems that are new to your organization. “The more you expose yourself to other industries, you can find a lot of answers…someone’s already done it for you.”

Michael Davis, founder of Speaking CPR, cautioned that “we have to be careful not to look for the complex answer. The answer is often simple.”

We had a wide-ranging conversation which I found insightful and fun.

How do you develop or encourage creative thinking?

Connect with the panelists:Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/

Christopher Jerjian: https://www.linkedin.com/in/chrisjerjian/

Dr Kryn McClain: https://www.linkedin.com/in/kryn-mcclain/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

OutOfTheBox #CreativeThinking #Leadership

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As satisfying as professional success can be, it can also come with great personal challenges. If you’re at the top, the people around you might think that you’re some kind of guru who has it all figured out. If you show vulnerability, they might become scared or worried about the future. That makes it hard to know when it is safe to be emotionally honest.

My guests on this edition of Quick Hits have all known great success in their careers. We had an honest and illuminating discussion about what it means to be lonely at the top and how to deal with that loneliness.

“You get three different types of perception,” offers On Point Partners CEO Gary Fredericks. “The folks below you either think, ‘This person is great and deserve to be where they are.’ Or they think, ‘This person is an idiot and I don’t know how they got there.’ And the people above you are trying to figure out, ‘How do I stop this guy? How do I replace him with one of my own people?’”

Transformational Expert Sara Oblak Speicher shares that “I personally found my support system in a very close circle of friends who are also business owners, who also are moms and homemakers and unconventional just like I am. Sometimes it can be kind of a vacuum, but sometimes that little vacuum is what I need to feel safe and supported before going out in the real world again.”

And financial futurist Jim Lee says that the loneliness of success can be mitigated when you take a welcoming and collaborative attitude to the people around you. “The key is when you’re working together versus working against. If you embrace other people and bring them up with you, then you’re not going to be alone.”

We hear, “It’s lonely at the top” a lot. Why do you think that is?

Connect with the panelists:James Lee: https://www.linkedin.com/in/jleeadvisor/

Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

SuccessInBusiness #LonelyAtTheTop

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You weren’t “wrong” you just know more now.

We all know that feeling when we try to solve a problem and find ourselves repeatedly hitting the same wall. We circle around to different solutions, but the initial problem naggingly persists. How do we shake out of that cycle and find new, better solutions?

I spoke about this with three veteran problem solvers on this edition of Quick Hits.

“Inviting somebody else in is very powerful,” advised business coach Shellie Berry. “If you’re ruminating and you can’t see it with fresh eyes, you need a fresh perspective. It doesn’t mean that they’re right, just that they see it differently. That can help you set aside how you’re seeing it.”

Simon Coles, CEO of Amphora Research Systems, concurred, provided that they are “the right brains with the right attitude.” Many CEOs and entrepreneurs have a hard time finding quality people to brainstorm with because they do not have the right perspective and background to speak on a particular problem.

But whatever the background, we all agreed that the best approach to solve a problem is to not see it as a problem in the first place, but as an opportunity.

As Shannon Phillips, founder of Unbounded Thinking, told us: “When a scientist approaches a problem, they get excited about it. In business, we look at problems as a risk to our survival…Falling in love with a problem is the first step to having fresh eyes."

Listen in and let us know what tricks you use to look at something from a different perspective.

Connect with the panelists:

Simon Coles: https://www.linkedin.com/in/sjcoles/Shellie Berry: https://www.linkedin.com/in/shellie-berry/

Shannon Phillips: https://www.linkedin.com/in/shannon-phillips-125951211/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

ProblemSolving #Business #FreshEyes

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The health and well-being of every organization hinges on how well its leadership works with the people actually doing the work. A great test of a leader is how they guides the team through a difficult decision.

Should the leader make that decision themselves and prepare the team to accept it? Or should they empower the team to present good options and collaborate on selecting the best one?

My guests on this edition of Quick Hits have extensive experience working with teams and helping organizations make difficult decisions. Doug Crowe of Author Your Brand helps CEOs and other executives become authors of influence without writing a single word. And Kevin Wash is a coach and mentor running a consultancy business specializing in sales for international property development. They provided great insight on the dos and don’ts of decision making in team leadership.

“What the leader needs to do if it’s a tough call is to get buy-in from the team,” says Kevin. “I’ve worked in situations where the president of the company will say, ‘OK, you guys come up with a decision.’ So you come up with a decision, go back to the president, and he says, ‘No I don’t like that, come up with another decision.’ So why didn’t he just say I’ll make the decision for you?”

Doug agrees: “It’s like Henry Ford saying you can have any color car you want, as long as it’s black.”

Do you think teams make decisions or is it individuals getting other individuals to buy into something?

Connect with the panelists:Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/Doug Crowe: https://www.linkedin.com/in/thedougcrowe/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Leadership #DecisionMaking

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Often team members in the workplace will get stuck because they’re afraid to make a bad decision.

They’re worried about the consequences they might face should their decision lead to a bad result.

It’s then the leadership’s responsibility to create the psychological safety so that their team won’t be afraid of making mistakes. Otherwise, they won’t be able to grow together towards that shared goal.

My guests on this edition of Quick Hits have a range of experience and came at this question in a variety of unique, thought-provoking angles.

“The leader has to take responsibility,” says scientist and entrepreneur Dr. Mohan Ananda, “Otherwise people will start over analyzing because they want to postpone. They don’t want to make a firm commitment.”

Racquelle Pakutz, founder of Zen Freight Solutions, told us, “My team is very young. With that, they’re afraid to make mistakes because they know that it affects bigger things than just them. So, I always make a point to let them know they can make a mistake, but we learn from the mistake. We fix it and we move on, as long as we take that knowledge with us.”

Psychology professor and bereavement support specialist Dave Roberts added that “You gotta have a really nice mix of individuals who have attention to detail, who also realize that any decision we make is the right decision given the current circumstances. We have the option to gradually evaluate that decision and make incremental improvements.”

How do you make sure that enough discussion happens but not so much that no decision is ever made?

Connect with the panelists:Racquelle Pakutz: https://www.linkedin.com/in/racquelle-pakutz/

David Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

TeamCulture #AnalysisParalysis #Leadership

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When you are an expert, you make things look easy.

I put this question to my panelists on this edition of ‘Quick Hits.’ Life coach Sara Oblak Speicher gave us an illuminating answer: “What comes easiest to you is what you should charge the most for.”

Clients want expertise. But they might presume that if expertise comes easily to you, then they might not need to spend too much on it. But they have to understand that time and situation-tested experience doesn’t come at a bargain.

Communications consultant Philip Tate gave us an Italian word that captures exactly what we’re giving: Sprezzatura. It means ‘graceful conduct or performance without apparent effort.’ No matter how easily or quickly we provide it, the client will get our expertise.

Mike Sicuranza, CEO of Affinity Wealth Management, also reminded us of those people who “have imposter syndrome and are afraid to charge what they’re actually worth.” We should always remember that our expertise can provide great value which deserves adequate compensation. If someone wants something for free, there’s no need to negotiate with them. Let them find someone who will do it for free.

What tips or tricks do you use to help your clients understand the value you provide?

Connect with the panelists:Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/

Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/

Michael Sicuranza: https://www.linkedin.com/in/michaelsicuranza/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

QuickHits #Expertise #Value #Sprezzatura

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If you were on the bus or in the grocery store and passed by someone speaking loudly on speaker phone, is it intrusive to offer them a thought about their conversation? Or has that person indirectly included you in their conversation?

I once read an article about a woman who works with deaf students. She had to explain to them that if you’re a hearing person, then hearing is not something you can choose to do. It’s like smelling - if there’s a smell in the room, you’re going to smell it. And I wonder sometimes if people realize that when they are so loud in a public space.

“We assume a sort of privacy if we’re around people we don’t know,” says Simon Cole, CEO of Amphora Research Systems and one my guests on this edition of Quick Hits.

“Some people just like to be heard,” added consultant Dr. Bob Choat. “There is that ego thing…But a lot of people are also not self-aware that this is happening and maybe if we let them know, we could help them to tone it down.”

Under what circumstances should we butt in? Are there times when it’s merited or does it always invite unnecessary conflict?

Career Polish founder Lisa McDonald suggested that it also matters whether the person you’ve overheard is having their conversation on the phone or with others physically around him. “If it’s in person, I’m more likely to butt in. But if it’s on the phone, I’m really good at pretending that I don’t hear things.”

I had a wonderful time discussing this tricky subject with these three brilliant minds. I hope you find our discussion engaging and enjoyable.

Are you likely to butt in or pretend you can’t hear?

Connect with the panelists:Lisa McDonald: https://www.linkedin.com/in/fearlesslisam/Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/

Simon Coles: https://www.linkedin.com/in/sjcoles/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#Quick Hits #Overhearing #LoudInPublic

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Some of our friendships are very easy to maintain — each person gets an all-around good feeling from keeping contact with their friend.

But there are some relationships where the energy just fades. Keeping up the friendship becomes more work than it’s worth. At what point do you know that the friendship has run its course and no longer merits the effort to reach out to that person on a regular basis?

I put this sticky question to my guests on this edition of Quick Hits. They all had helpful insights into how we can navigate the difficult waters of an uneven friendship.

Diane Helbig, founder of Helbig Enterprises, told us that “I struggle with friends when I’m the only one making the effort.”

We all agreed that a worthwhile friendship is one in which both parties feel invested. As Jim Lee, a financial futurist at StratFi said, “The important thing about friendship is that we both reciprocate.”

If we no longer feel that the relationship is balanced, transformational coach Cami Travis-Groves, has some sage advice: “It’s up to you to do a little self-check to find out if you’re spending more energy than you’re getting back from the relationship.”

Have you ever struggled to stay in touch with friends? How and when did you decide to just let it go?

Connect with the panelists:James Lee: https://www.linkedin.com/in/jleeadvisor/

Cami Travis-Groves: https://www.linkedin.com/in/goodjujucami/

Diane Helbig: https://www.linkedin.com/in/dhelbig/Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Friendship #StayInTouch #SelfCheck

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Planning is definitely useful in both your personal and professional life. But how useful is it to plan for many years in the future? To what extent does it guide you to your goal and to what extent is it just sheer fantasizing?

I discussed this topic with my guests on this edition of Quick Hits — mastermind coach Lisa McDonald; speaker and entrepreneur Coach MJ Tolan; and business consultant Kevin Wash.

They all agreed that long term goals can be very useful, given a number of caveats, such as the personality of that person and the nature of the goal. Plus, we should always pay attention to how we’re developing and remember that our goals can change.

“There’s so much baggage around goal setting,” Lisa told us. “It’s important to recognize where you are and ask yourself, ‘Why do I want this?’”

“Be careful,” Coach MJ advised. “Don’t get me started on how many people go emotionally bankrupt by trying to have their business be the all-in of everything.”

Kevin Wash agreed, adding that we shouldn’t get too fixated on our goals because “sometimes what you want isn’t as good as you think it might be.”

Talking with these three great minds gave me a great deal of clarity on the nature of goal-setting and I hope it does the same for you.

That said, do you think long term goals are useful?

Connect with the panelists:Lisa McDonald: https://www.linkedin.com/in/fearlesslisam/

Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#QuickHits #WorkGoals #LifeGoals #FiveYearPlan

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The label has been printed and slapped on an envelope (it might even be on straight). The return address is also a label. There’s a card (maybe it has been signed?) and a printed letter summarizing their adventures for the year.

Or – it’s from a realtor you used seven years ago or met once at a networking event – you’re not even sure.

I really wonder about holiday cards. I happen to enjoy sending them. I hand write them and sign them from Russ, me and Nebby with a little doggie footprint stamp (yes even for clients).

But for people who aren’t that into it and just send them out en masse, I wondered if other people felt like I did. It’s nice. I don’t mind getting mail like that. But is that “worth it?”

What about electronic cards? Can you just send those via email?

Fortunately, John Yaworsky, Glady Baradaran and Brandon Mahoney were up to the challenge of taking on this (maybe touchy) subject and shared how they deal with sending and receiving cards.

What do you think of the holiday cards you receive and do you send any yourself?

Connect with the panelists:

John Yaworsky: https://www.linkedin.com/in/johnyaworsky/

Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-msc-od-6238071a/

Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

holidays #networking #christmas

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My guests on this edition of Quick Hits all have extensive experience as innovators, consultants and business leaders. They have dealt with a lot of managers over the course of their careers. Since our greatest lessons can sometimes come from our worst experiences, I wanted to know what they learned from the bad managers and mentors they’ve encountered along the way.

On Point Partners CEO Gary Fredericks told us about one of his first managers on Wall Street who would dismiss his ideas before passing them off as her own. “I learned pretty quickly that I needed to have confidence in myself and my abilities to make sure that my ideas stay with me.”

Stewart Wiggins, a fractional COO at Induna Advisors, told us that “The one thing I’ve learned from every person that you might consider a bad manager is exactly what I don’t want to be…The worst managers always want to blame someone else. No matter how bad the situation is, I will stand up and say I’ll take responsibility.”

We all agreed that if you find yourself working under a bad manager, you will be happier if you pack up and go somewhere else rather than try to improve that manager. As scientist and serial entrepreneur Dr. Mohan Ananda told us, “It’s very hard to change people…if the manager is dishonest or lacks integrity, you don’t try to change them. You walk away from them.”

What have you learned from a bad manager that benefited you?

Connect with the panelists:

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

BadManagers #LifeLessons #Business

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It can hard to recognize that the “status quo” in your life just isn’t for you — we all get used to our default routines and convince ourselves that our lives are limited to fixed possibilities. But sometimes we get an itch inside that tells us we need to have something more. Once you’ve resolved to obtain it — whatever it is — how do you go about doing so?

My guests all have admirable experience recognizing and transforming their status quo. I asked them to share a bit of their insights on this edition of Quick Hits.

Multimedia journalist Daisy Cedeño told us about how she pursued her career despite resistance from her parents: “You have to first be uncomfortable with the status quo. When something is bothering you, you feel uncomfortable, you’re not at peace, that’s when you realize, ‘I am not in a place where I’m growing.’”

Healthcare expert Dr. Laura Dowling agreed with that definition of the status quo: “It means no learning or growing is happening…I escape that dead zone by learning something new, trying something that I’ve never tried before or challenging myself to do a little better in a particular area.”

Ian Hendry, the owner of Elevated Elements, shared with us about how he was able to grow his business, despite starting it at the beginning of the Coronavirus pandemic: “Fear of no money coming or how long it might take was a huge thing. But to get where you want to go, sometimes you have to take that leap.

Or as recovering academic Dr. Cole Galloway beautifully summed up: “You have the power to co-create.”

I so enjoyed speaking to and learning from these four great minds.

How do you recognize and escape the status quo?

Connect with the panelists:Daisy Cedeño MS: https://www.linkedin.com/in/daisy-cede%C3%B1o-ms/

Ian Hendry: https://www.linkedin.com/in/ian-robert-hendry/

Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/

Dr. Laura Dowling: https://www.linkedin.com/in/laura-dowling-dm/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

QuickHits #StatusQuo #GoForIt

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This is one of those saying you hear “inspirational” speakers say. And people nod their heads like, “Yep that’s right.” But what does it actually mean?

I asked Jim Lee, a financial futurist at StratFI, and Dr. Jessie Carrie, a senior scientist at the Idaho National Lab for their thoughts. We all agreed that it’s OK to push through that feeling, because we can only improve through failure.

Jessie — who recently leg-pressed 790 pounds! — told us that, “You really can’t grow without being uncomfortable. You have to always learn new things and be open to failure and making mistakes.”

We also agreed that we have to, as Jim put it, “Fail survivably. If it doesn’t work out, have a Plan B.” It’s one thing to be uncomfortable being uncomfortable, but it’s another thing to be comfortable failing. We want to avoid swinging to that side of the pendulum.

The three of us had a fun and fascinating conversation about how to do that in business and in life. Listen in and let us know what you think this saying means.

Connect with the panelists:James Lee: https://www.linkedin.com/in/jleeadvisor/

Dr Jesse Carrie: https://www.linkedin.com/in/jesse-carrie-70765036/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

QuickHits #Uncomfortable #FailBetter

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All group discussions need a facilitator — otherwise they’ll inevitably go off the rails. And performing that function on Zoom can be a completely different ball game than doing so in person. There are a whole host of different tools at your disposal, as my guest, Better Conversations founder CEO Simon Coles, shared:

“In Zoom you can set yourself up with a flip chart and write the person’s contribution down…flip charts are a pain in the neck logistically, but writing people’s thoughts down makes them feel heard.”

The chat box also creates extra room to guide the conversation without outright cutting off another speaker.

“I really appreciate the chat box,” says Grand Canyon University professor Dr. Rhonda Bompensa-Zimmerman. “You can start to steer the ship beforehand and give them a heads up that you’re going to switch topics."

There are, of course, headaches on Zoom as well. For example, if someone has joined on their phone, they won’t be able to see the other speakers and will miss their body language and real-time reactions. To make a Zoom conversation flow well, the same principles apply as those of any conversation. My guest, dementia prevention coach Alexi Bracy, puts it clearly and succinctly: “Show empathy.”

How do you interrupt someone who is going on too long or in an unnecessary direction on Zoom?

Connect with the panelists:Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/

Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/

Simon Coles: https://www.linkedin.com/in/sjcoles/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Zoom #Interrupting #BetterConversations

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When you realize a new hire is not a good fit, or you aren't fitting with your new job, you can often go back and pick out the red flags from the interview process.

It could be that the culture of the organization just does not match their personality. It could be that the candidate was just good at BS-ing their answers. It could be that the interviewer’s questions did not properly consider what purpose that open role is meant to serve.

That’s why the interviewer not only has to ask the right questions, but set the right priorities in the interview process. In order to find the right fit, they have to understand what “fit” means for their organization.

How do you do that? And what are those priorities?

I put this question to my guests on this edition of Quick Hits, all of whom have extensive experience with the hiring process. They are: Michael Vincent, co-host of What the Truck podcast; Gary Fredericks, CEO of On Point Partners; and Terri Hill, co-creator of the Emerging Entrepreneurs Academy. It was a joy and a pleasure to get some insight into their thinking. I hope you find it engaging and helpful.

What red flags have you missed during an interview, from either side of the table?

Connect with the panelists:

Terri Hill: https://www.linkedin.com/in/terri-hill-b2915a8/

Michael Vincent: https://www.linkedin.com/in/michaelvincent01/

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

JobInterviews #HiringProcess #GoodFit

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Communication is like driving; everyone thinks they are good at it.

But at some point, no matter how clear and articulate we might consider ourselves to be, we’ve all gotten that glassy-eyed look that tells us our point got lost.

It might be worse when you don’t get that look and you think you were understand only to learn later nope, they didn’t get it.

The frustrated, “you aren’t understanding me” is just blaming the other person. And “you aren’t listening to me” can either mean you think they aren’t paying attention or that they aren’t doing what you are telling them.

What I try to say instead is: “I don’t feel like I’m explaining this well. Let me try again.”

When we take the onus on ourselves to try to communicate as well as possible the other person will feel more involved in the conversation and more likely to ask questions if they don’t understand.

Oftentimes good communication comes from attention to and consideration for the person (or group) with whom you are communicating.

I discussed this with three expert communicators: Launch Point Labs co-founder Brandon Mahoney; Certified Speaking Professional Lauren Scheiffer; and executive coach Tim Hawkes. They had great insights on how to clearly and effectively communicate, whether one-on-one or to a big audience. I hope our conversation communicates something helpful and thought-provoking to you as well.

Connect with the panelists:

Lauren Schieffer: https://www.linkedin.com/in/laurenannschieffer/

Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Communication #AudienceEngagement

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There is a lot of what is posted on social media that we wish was shared more than it is. If I announce a new project on my LinkedIn page, for example, I’m doing so because I want people to know about it.

But if I share personal news to a Facebook group of a few close friends, and one of them shares it with someone outside of the group, has a line been crossed?

It is possible to share a screenshot of a post with the person’s name blurred. But isn’t that still gossip? If someone is going to feel shame because a post has been shared, it doesn’t matter if their name is anonymized. The impact is the same.

There are far-ranging practical and emotional consequences to the material we share on social media that we need to be aware of before we create a post. It’s an issue that isn’t talked about enough, so I’m grateful to my panelists for discussing it with me on this edition of Quick Hits: organizational specialist Glady Baradaran; Genius Marketing founder Emma Humphrey; and business consultant Kevin Wash.

I hope you will share this particular conversation as widely as possible and include your thoughts on how social media and not being a gossip works.

Connect with the panelists:Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-msc-od-6238071a/

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Emma Humphrey: https://www.linkedin.com/in/emma-humphrey-brand-marketing-founder-speaker/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

SocialMedia #Gossip

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Not too long ago, this would have been a very simple question. You could either call someone on their landline or email them. The most complicated decision was whether or not to leave a voicemail.

Now you can still email or call. My guest, organizational specialist Glady Baradaran, has strong feelings about that:

“If you want to reach me, text me, Facebook message me, WhatsApp me, email me, maybe send me a voice [message]. If you can’t, do a morse code, then you do those smoke signals, and then you call me.”

There are so many different means of communication now and how you organize them greatly impacts how you spend your time and manage your personal and professional relationships.

My own secret is that I have my alerts set in different ring tones so that I know from across the room if it’s a family member, friend or client.

My panel of guests on this edition of Quick Hits — which also includes Genius Marketing founder Emma Humphrey and business consultant Kevin Wash — each have different approaches to their daily communication.

I hope you find them thought provoking and helpful.

What are your pet peeves about getting in touch with people?

Connect with the panelists:

Emma Humphrey: https://www.linkedin.com/in/emma-humphrey-brand-marketing-founder-speaker/

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-msc-od-6238071a/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Communication #WorkLifeBalance

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I don’t think that forgiving is forgetting — that’s just not a thing. The human brain does not forget, especially if someone has caused you emotional pain.

But it is possible to let go. You might remember how that person treated you, but you can let it stay in the past.

Of course, that’s a lot easier to do when the person genuinely regrets their mistake. If they are clearly going to keep doing the same thing to others, is it then your responsibility to stop them?

And what does it mean to be on the other side of the question? How should you ask someone for forgiveness?

This is not an easy conversation to have, so I was grateful for the thoughtful and openminded guests who had it with me on this edition of Quick Hits: technology specialist Atif Agha; personal brand strategist Annette Richmond; and Simon Coles, founder of the Better Conversations Foundation.

Listen in and let us know what forgiving someone means to you.

Connect with the panelists:

Atif Agha: https://www.linkedin.com/in/atifagha/

Annette Richmond: https://www.linkedin.com/in/annetterichmond/

Simon Coles: https://www.linkedin.com/in/sjcoles/Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

Forgiveness #LettingGo

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I was raised to believe that as long as I told the truth, it shouldn’t hurt someone's feelings.

It took me longer than it should have to realize that just being true isn't enough to keep something from being hurtful. Once someone feels hurt or shamed they are not longer open to what you are saying.

How do you approach those frank conversations — whether it’s with a business associate who’s holding back the team or a friend who has been behaving in a harmful way — so that the other person really hears what you have to say?

I put this question to the three great minds who joined me on this edition of Quick Hits — Tim Hawkes, the Managing Director of Unlimited Potential; Stewart Wiggins, fractional COO at Induna Advisors; and executive career coach Lisa McDonald. They brought great experience and insight to this conversation that I hope you find helpful when you also need share a hard-truth without hurting someone’s feelings.

What tips do you have for being able to say what needs to be said without shutting someone down by being “too much?”

Connect with the panelists:Tim Hawkes: https://www.linkedin.com/in/timhawkes/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Lisa McDonald: https://www.linkedin.com/in/fearlesslisam/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

StraightTalk #BetterConversations

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This question assumes that we actually think about entering an argument before we find ourselves already in it. But I thought if we talk about it, we just might put a yield sign in our brains that will help us think the next time we see an argument coming.

Much of our conversation focused on understanding the purpose of the argument. Is it about being right? Winning? Persuasion? Might you ruin the relationship?

And of course, we have to ask the next question - what do you do when you realize you're in an argument that isn't worth it?

My panelists James Lee, Valerie Nielsen, Brandon Mahoney and Emily Rentas, LMHC all shared some great life experience insight into how they manage arguments in their lives.

Do you agree with them or do you have a tried-and-true method you use to make sure you only argue when there is value in it?

Connect with the panelists:

James Lee: https://www.linkedin.com/in/jleeadvisor/

Valerie Nielsen: https://www.linkedin.com/in/valerie-nielsen-risk-executive/

Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/

Emily Rentas, LMHC: https://www.linkedin.com/in/emilyrentas/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

arguments #Disagreements #communicate

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This was a super interesting conversation. We didn't come up with a great answer and I am left with more questions.

How do you decide how much an employee's labor is worth? How do they know if they are being paid fairly? Why is compensation such a hush-hush thing?

If an employee feels like they are being paid enough, is it okay for an employer to pay them less than market value? (This happened a lot to me when I was young.)

Simon Coles reminded us during the conversation that compensation isn't just about the paycheck. There is also: vacation, sick time, health care (in the US), retirement accounts and the company culture (which might be a pro or a con).

Each of my panelists brings a different perspective. Keji Moses owns a non-profit. Frank Galindo is in PR. Atif Agha manages people in the tech space and Simon is an entrepreneur.

Listen in and then let me know what you think - what does it mean to fairly compensate someone?

Connect with the panelists:Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/

Atif Agha: https://www.linkedin.com/in/atifagha/

Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/

Simon Coles: https://www.linkedin.com/in/sjcoles/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

COMPENSATION #paycheck

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I love investigating how language is actually used. When you look up these two words they don't seem that different. But in real life they are used really differently.

To me, it seems like to be humble you have to have accomplished something and then not be a braggart about it.

But meek is more about being a wall flower without an opinion or a voice.

Terri Hill made a good point that it is possible to be too humble. If you never talk about your work, no one is going to notice, you won't get promoted. (Is that only a woman thing?)

Dr Cole Galloway talked about how oppression, the inability to be heard is different than being humble or meek.

Jeff Mangum shared that humility is being mindful of your actions and how they come across to others.

But Coach MJ Tolan might have had the best quote, "Being humble is the sexiest cologne you can wear."

Where do you think the line is between being humble and being meek? Is it possible to stand your ground and still be humble?

Connect with the panelists:

Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/

Terri Hill: https://www.linkedin.com/in/terri-hill-b2915a8/

Jeff Mangum: https://www.linkedin.com/in/jeffmangum/

Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

humility #meek #selfpromotion

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This conversation came down to intention. If you are saying something nice to someone to get some benefit for your self - that is flattery and Mohan Ananda went so far as to say it is fraud.

If you are saying something nice to genuinely make the other person feel good, that is a complement.

Then I had more questions - how do you tell the difference and what do you when you think someone is flattering you?

That answer wasn't quite so clear.

Sara Oblak Speicher, MBA pointed out that some people just aren't good at accepting compliments and may think something is flattery when it is not.

Catherine Fitzgerald added that the better you know someone the easier it is to tell if they are being genuine or just flattering you.

This was an amazingly nuanced conversation and a lot of fun to have.

How do you tell if someone is flattering you and how do you respond if you think they are?

Connect with the panelists: Catherine Fitzgerald: https://www.linkedin.com/in/catherine-a-fitzgerald/

Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

complimentfromwomen #Flattery

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This question ended up creating two sides in a way - those who are perfectly happy to connect with people via social media, text and technology and those who prefer the energy of being in the same room.

But even those who are okay with building relationships via tech, out of sight, out of mind is a real thing.

I consider all three of the guys on this panel to be my friends. I have not met any of them in person (yet). I'm lucky, Quick Hits gives me an excuse to be in touch and get to talk to my virtual friends on a regular basis.

There have been plenty of people who have told me there social skills have deteriorated because they no longer talk to people face to face.

Thank you to Dr. Wayne Buckhanan, Stewart Wiggins and Gary Fredericks for sharing their experience and opinions with me.

Do you think that using self-checkouts and ordering online is making us less empathic and not as caring?

Connect with the panelists:

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

selfcheckout #contactless #Caring

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Very rarely is does an "overnight" success actually happen that quickly. It is more common to hear someone say it took ten years of work to become an "overnight" success.

We've talked on Quick Hits before about how do you know when you should quit, pivot or do something different.

Today I wanted to talk about just sticking with it. Seeing it through to the bitter end (whatever that means in business).

All three of my panelists have experience in trials and tribulations that come with business ownership and know the feeling of wanting it NOW while being willing to do the things and allow the time it takes for something to grow.

Stewart Wiggins, Yonason Goldson and Emily Rentas shared some poignant thoughts about patience with yourself and the process is important but too much patience can lead to complacency and stagnation.

What do you think? How much of business success is about being willing to be patient?

Connect with the panelists: Emily Rentas, LMHC: https://www.linkedin.com/in/emilyrentas/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Yonason Goldson: https://www.linkedin.com/in/yonason-goldson/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

business #success #patience

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The easiest action a leader can take when a team member isn’t performing well is to just let them go. But that can be a big mistake, especially when you have a high performer who has been going through a slump.

My guests on this edition of Quick Hits — Brandon Mahoney, co-founder of the start-up Launch Point Labs; Jim Tam, head of the Dallas office for Keystone Partners; and Coach MJ Tolan, entrepreneur and host of the “I’m Possible” podcast — all have extensive experience both as high performers and team leaders. They believe the best action to take is to ask questions and listen with empathy.

Maybe that person is just going through some personal issues. Maybe there’s a problem with how the team is organized that has kept them from feeling fully satisfied. Maybe their interests have moved on and would better suit the team in a different way.

Having that conversation will not only maintain goodwill within your organization, it might expose weak points to which you had been blind and allow a chance for everyone to improve. The best leaders know how to listen to their high performers and respond with creativity and empathy.

What would you do if someone on your team suddenly stop performing well?

Connect with the panelists: Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/ Jim Tam: https://www.linkedin.com/in/jimtam/ Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

highperformance #Empathy #Leadership

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Just as I am posting this I am wondering about the difference between feeling foolish and feeling shame. That is a different conversation.

I was particularly interested in this topic because I was feeling foolish about something I had done the week before (I share it in the video).

I know from talking to lots of people that I'm not the only person to deal with feelings of foolishness that keep coming back every time certain memories resurface.

Gudjon Bergmann shared an example of someone actively trying (and succeeding) to make him feel foolish.

Dr. Rhonda Bompensa-Zimmerman made a really good point about how feeling foolish is related to judging ourselves as somehow inadequate.

While Sara Oblak Speicher noted that sometimes the willingness to be foolish is what brings zest to life.

What do you think? How do you deal with feeling foolish?

Connect with the panelists: Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/

Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/

Gudjon Bergmann: https://www.linkedin.com/in/gudjonbergmann/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

foolish #shameful #zestforlife

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We start our lives learning what is true about the world from our parents. Some good. Some bad. Some true. Some not.

I recently saw a video where two parents "pranked" their toddler by leaving the house and "forgetting" her.

They left a camera set up to film her (to me) heartbreaking reaction as she stood looking at the closed door holding her little suitcase.

In her unconscious mind that child now has data that says she isn't important and doesn't matter enough to be remembered.

How will she unlearn that? (Don't do that to your children. It's not funny.)

In this conversation Jim Tam, Racquelle Pakutz, Jonathan Gaev and I talked about religion. That seems to be an area where it is pretty common for adults to differ from their parents.

But how does that change come about? Could we use the same steps to unlearn deep-seated beliefs that might have been installed by our parents being careless?

Where do your beliefs differ from your parents and how did you get where you are now?

Connect with the panelists: Racquelle Pakutz: https://www.linkedin.com/in/racquelle-pakutz/ Jim Tam: https://www.linkedin.com/in/jimtam/

Jonathan Gaev: www.powerofproject.com

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

beliefs #unlearn

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This might be the most abstract question I've ever asked on Quick Hits.

There is something about living a meaningful life that should be decided after you've finished living it.

But life having meaning feels more like a real time, right now, as we are living it thing.

I wondered if maybe I'd jumped the philosophical shark but Philip Tate, APR, Fellow PRSA, Alexi Bracey and Tim Hawkes were game to have this esoteric conversation with me.

What do you think? What does it mean for life to have meaning and how do you know if yours does?

Connect with the panelists: Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/ Tim Hawkes: https://www.linkedin.com/in/timhawkes/ Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

inthemoment #meaningfullife

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You hear "experts" say that they schedule time for personal development. But do real people actually put time in the calendars to read, study or otherwise engage with their area of expertise?

When I asked Christopher Jerjian and Michael Davis this question, both of them told me they read. Not fiction or for fun. Work related stuff.

Michael has created a habit of reading for 15 minutes a day every day at lunch.

I thought about that after our conversation and I wondered if 15 minutes would be enough for me to feel like I had accomplished anything.

But then I thought about the e-newsletters I read and realized I could likely read two or three in a 15-minute window.

Other options that came up were watching videos (you can learn to do almost anything using YouTube these days) and taking courses with other experts in the same field as you.

Do you schedule time to learn and grow your brain or do you let it happen as it fits in?

Connect with the panelists: Christopher Jerjian: https://www.linkedin.com/in/chrisjerjian/

Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

personaldevelopment #LearningAndDevelopment

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Simon Coles made the point that maybe it depends on whether you are working extra at your discretion or if the company expects you to clock out and continue working.

Rhonda Bompensa-Zimmerman had a manager expressly telling her NOT to work off the clock.

I didn't get to share during the conversation that I had the opposite experience. I had a boss in my early 20's who didn't want to me get overtime and also didn't want me to leave until the work was done.

Stewart Wiggins said early in the conversation that there really is no black and white answer and I agree. It is complicated.

If #quietquitting is doing only what is expected of you and what you are paid to do, but no more - why is that a problem?

What do you think? Where do you draw the line between being a go-getter and your free labor lining the pockets of the company?

Connect with the panelists: Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/

Simon Coles: https://www.linkedin.com/in/sjcoles/

Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

work #quietquitting

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This is a question that has been traipsing around in my brain since WAY before people in politics started talking about facts and alternate facts.

If gravity is still just a theory (something for which we have not found evidence against), what are facts?

The joke I tell when I do talks and trainings about communication and conflict resolution goes like this:

What is the difference between perception and reality? (wait a beat)

Perception is what you think. Reality is what I think (heavy emphasis in the I).

It always gets a good chuckle.

But if facts are all just perception, how do we figure it out?

Gary Fredericks, Racquelle Pakutz and Kevin Wash were brave souls to step into this conversation with me.

What do you think makes something a fact?

Connect with the panelists:

Gary Fredericks: https://www.linkedin.com/in/garyfredericks/

Racquelle Pakutz: https://www.linkedin.com/in/racquelle-pakutz/

Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

alternatefacts #truth

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Golden handcuffs. Too exhausted to look for something different. The belief that the next job could be worse. Feeling like the job market is so bad they will never find another job.

When I worked in corporate, I stayed in jobs because they were just that, jobs. I never believed they were a career. I just wanted to pay my bills.

As challenging and unfair as some of my bosses were, I was never really that miserable.

But I know people who are. They dread going to work every day; in the extreme to the point of feeling sick.

I wondered what might cause people to choose to stay in a job like that so I asked Sarah Sears, Frank Galindo and Jim Tam for their thoughts.

Have you ever stayed in a job you hated? Why did you stay? If you are in a job you hate now and would rather PM me your story, feel welcome to do so.

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

Connect with the panelists: Sarah Sears: https://www.linkedin.com/in/sarahsears/

Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/

Jim Tam: https://www.linkedin.com/in/jimtam/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

unhappysituations #WorkConfessions

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I’ve been guilty of it; just unloading, usually on a stranger, with WAY too much personal detail. Of course, then I felt super awkward about it.

I’ve been on the other side too. Although I do my best to not cause the other person to feel awkward. Particularly if I’m sitting in public with a sign that says #Happy2Listen.

What if it’s not a stranger you’ll never see again? When someone regularly shares more information than you need or want to know, what do you do about it?

Dave Roberts and Enrique Acosta Gonzalez joined me for this interesting conversation about a regular part of the human condition.

Have you ever overshared with someone you see regularly? Was it weird afterwards?

Connect with the panelists: Enrique Acosta Gonzalez: https://www.linkedin.com/in/enriqueacostagonzalez/

David Roberts: https://www.linkedin.com/in/david-roberts-56690513/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

overshare #private

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You send an email with four questions and days later you might be lucky and get an answer to one of them.

It is easy to assume that they are withholding information in a power move; that is a thing. I had it happen to me when I worked in corporate.

It could also be that they are SO overwhelmed that your email simply isn’t on the list of panic things that need to be done.

Today’s guests, Dr Mohan Ananda, Terri Hill and Ed Samuel all have experience dealing with this issue and were kind enough to share their strategies with me.

What do you do when you need information and can’t seem to get it?

Connect with the panelists: Terri Hill: https://www.linkedin.com/in/terri-hill-b2915a8/

Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/

Ed Samuel: https://www.linkedin.com/in/edsamuel/

Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

projectmanagement #ignored

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We live in a social media world, whether we like it or not. With that comes a set of risks that require clear boundaries and a strong filter — otherwise it can suck the life out of you. 

You might have trouble sleeping because of a mean comment someone posted; you might find yourself spending hours of your day hitting refresh on a preoccupying news story; you might have a child who’s been bullied by other kids through Facebook or Instagram. 

I’ve definitely had to set boundaries in my social media usage, to the point that I just block someone who posts an inflammatory or mean-spirited comment, regardless of whether I know them or not. 

On the other hand, I’ve enjoyed some great friendships that began with a message over social media, including my guests on this edition of Quick Hits: digital consultant Rick Alcantara, psychologist Dr. Bob Choat, and project manager Heather Villa. 

We had a wide-ranging and thought-provoking discussion on how best to set those boundaries so that we can enjoy the rewards of social media without getting drowned out by the risks. 

How do you manage the emotional onslaught that is social media?

Connect with the panelists: Heather Villa: https://www.linkedin.com/in/heathermvilla/  Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Rick Alcantara: https://www.linkedin.com/in/rickalcantara/    Dr Robyn Odegaard: 

https://www.linkedin.com/in/robynodegaard/Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

SocialMedia #Cleanse

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Myself and my guests on this edition of Quick Hits — Brand Scribed owner Jeff Glauser and executive coach Jennifer Elder — made a fun discovery during our conversation: We are all avid list makers. 

The three of us have all made that really long list of all the things we need to do and experienced the freeze effect that immediately follows it: This is too much. I can’t do it all.

How do we get through it? By making better organized lists.

I write mine in a kind of outline on the back of an old envelope, starting with the most important task for the day and indenting under it the smaller things that go into that big task. 

Jennifer also has her one big task for the day as well as two other lists: One with “three medium tasks” and another with “five little things” for those moments when your brain needs to pause but there is still space to be productive. 

Jeff arranges his thematically, so that those things that require a particular kind of thinking are all grouped together, limiting the stress of transitioning from one to another. 

What’s great about list-making is that even if you don’t accomplish everything you intended to do that day, you still have the feeling that you’re making process. 

Whether you’re also a list maker or not, I hope this conversation provides helpful insight and advice on how to prioritize and stay well-organized. 

Connect with the panelists: Jeff Glauser: https://www.linkedin.com/in/jeffglauser/  Jennifer Elder: https://www.linkedin.com/in/jenniferhelder/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

quickhits  are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#lists   #StayOrganized

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First we have to decide how to definition gossip.

Does gossip involve simply relaying information that you heard from someone else? Is it only gossip when it involves repeating a rumor that you heard about another person?

And if so, is that always harmful? Can gossip be helpful with the right intention?

When I talk about confidentiality with my clients, I always tell them, “I will keep everything you say to myself unless you threaten to harm yourself or someone else.”

But in the case when I have to share that someone is at risk of hurting themselves, when the purpose is to protect them — is it still gossip?

What is certain about gossip is that it’s compelling. It sucks us in. It speaks to that part of us that loves the train wreck of other people’s lives. And if that’s what fundamentally motivates us to spread gossip, is it really ever good?

I discussed these questions in a fascinating conversation with my guests on this edition of Quick Hits: Induna Advisers founder Stewart Wiggins; life coach and remote operations specialist Sara Oblak Speicher; and wellness consultant Matthew Percia.

How do you define gossip and can it ever be used for good?

Connect with the panelists: Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/   Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Matthew Percia: https://www.linkedin.com/in/matthewpercia/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#Gossip #RightIntention

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The answer isn’t clear logically, but we can tell emotionally. There can be a physical shift when a tough conversation becomes a fight. 

Your body might start to get tense, as if it has become aware that there is now a battle and the focus becomes winning rather than understanding.

That’s when it is time to call time out. At that point, nothing productive will come out of the conversation because it’s no longer about the issue at hand. It’s about protecting the ego. 

How can we recognize this shift when a difficult conversation becomes a fight and how can we prevent it from happening? 

I put this question to my guests on this edition of Quick Hits — Jim Tam of Keystone Partners, performance consultant Dr. Jenna Ross and Amorpha CEO Simon Coles. 

We also talked about the best way to respond to someone who no longer wants to talk and is just interested in cutting us down. 

Our conversation was not difficult, but it was certainly interesting. 

How do you know when a conversation as become a fight?

Connect with the panelists: Jim Tam: https://www.linkedin.com/in/jimtam/  Dr. Jenna Ross: https://www.linkedin.com/in/jennaross712/ Simon Coles: https://www.linkedin.com/in/sjcoles/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

BetterConversations #DifficultConversations

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Sometimes I wonder if it is hard to be thoughtful; to consider how words may affect someone. 

How can you phrase an opinion in a kind way that doesn’t lose the point of your message while not causing emotional harm? 

Are there times when expressing an opinion directly, regardless of impact, is the best approach? 

How does it vary based on the audience — whether at work or at home?

In public or private?

I put these questions to my guests Ian Hendry of Elevated Elements; Terri Hill, the co-creator of the Emerging Entrepreneurs Academy; and Stewart Wiggins Induna Advisers. 

Do you think some people internalize the belief that the truth hurts and use it to be thoughtless? 

What do you do when someone behaves that way?

Connect with the panelists: Ian Hendry: https://www.linkedin.com/in/ian-robert-hendry/  Teresa (Terri) Hill: https://www.linkedin.com/in/terri-hill-b2915a8/  Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

quickhits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

truthhurts  #Communication

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It can depend on who’s doing the yelling. 

If the boss does the screaming, it can be very hard, especially with others present. Then the screamer might feel shame and you’ve got to deal with the discomfort it creates. 

As author and entrepreneur Coach MJ, one of my panelists on this edition of Quick Hits, says, “We all understand how demeaning that makes everyone feel when they hear that kind of public reprimand.”

If a peer does the screaming, it’s easier to take a pause and talk about it. 

Author and empowerment coach Suki Jeffreys offers sage advice on how to handle this situation: “I usually say, ‘Let’s talk about it later.’ Then when later comes, I am very purposeful and say, ‘Let’s talk about what the business problem is…if we can solve that, it’s going to help with your frustration level.”

In some organizations, yelling might be part of the company culture. Billy Ryan, a former MLB executive, told us that yelling was often encourage, especially during draft season, because it indicated passion for a particular player. “As long as that screaming and yelling is done with an eye towards getting the right decision for the team, not for yourself, and it’s done with respect…I think that’s OK.”

Have you ever had to deal with someone screaming at work? What did you do?

Connect with the panelists: Billy Ryan: https://www.linkedin.com/in/billy-ryan/ Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/  Suki Jeffreys: https://www.linkedin.com/in/couragerises/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #ScreamAtWork #Respect

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I grew up poor and rural and learned from an early age how to fix things around the house. I knew, for example, that if water is going out of the wrong side of the pump, the first thing to do is take a breath and think about why it might be doing that.

Problem solving in the real-world functions in exactly the same way. 

We have to ask (1) what is causing the problem and (2) how do we change it?

Many people are quick to let a problem overwhelm them. They panic when something doesn’t go exactly as expected instead of first breaking it down and asking how it came to be that way.

How can we stop ourselves from doing that? 

Can anyone learn how to be a problem solver or is it an innate quality that you just can’t teach?

My guests on this edition of Quick Hits had a variety of fascinating thoughts on these and other questions.

Dr. Rhonda Bompensa-Zimmerman, a professor and health and wellness consultant, says that problem solving is about utilizing “that creative mindset that we lose as we become adults, the childlike thinking without putting any barriers on what the solutions could be.”

Jim Tam, the head of the Dallas office of Keystone Partners, says that it’s about “being patient. Don’t be so fast to react without knowing all the facts.”

And Pascal Derrien, the CEO of Migraine Ireland, believes that “we are all problem solvers in our own way…everybody is good at it.”

Do you think problem solving is a learnable skill or something you are innately good at or not?

Connect with the panelists: Pascal Derrien: https://www.linkedin.com/in/pascalderrien/  Jim Tam: https://www.linkedin.com/in/jimtam/  Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#problemsolving  #Creativity

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We all want to feel like we are part of a community. Sometimes we naturally click with a group of people; sometimes we find that need for acceptance leads us to diminish our sense of self in order to gain the approval of the group. 

The latter case is especially common in the corporate world, as my panelists — sales expert Kevin Wash, Zen Freight Solutions Founder Racquelle Pakutz and Better Conversations founder Simon Cole — clearly describe in this edition of Quick Hits. 

Bosses and managers can pressure employees to suppress their individuality in order to fit the company culture, like gardeners in a poppy field who cut down the tallest flowers to make the field look even. 

The pressure to conform is especially strong when a paycheck is at stake. But are there times when it’s worthwhile to speak up even if it goes against the position of management? 

Can belonging only happen when people are empowered to fully express their individuality?

Listen in as we discuss these and other questions. Do you agree with us? 

Connect with the panelists: Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/  Racquelle Pakutz: https://www.linkedin.com/in/racquelle-pakutz/  Simon Coles: https://www.linkedin.com/in/sjcoles/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

FittingIn #Belonging

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What do you do ?

There have been times in my life when I followed what other people told me to do, even though I knew that it wasn’t necessarily right for me. I didn’t trust myself enough, so I trusted them instead. And that was a mistake. 

At the same time, it’s not wise to outright disregard someone who gives you helpful feedback, especially if they’re more experienced. 

How do you know when someone is offering useful advice or just trying to control the decisions you make about your own life? 

And how do you best communicate that you’re done receiving feedback and have made up your mind?

I put this question to my Quick Hits panel: On Point Partners CEO Gary Fredericks; dementia prevention coach Alexi Bracey; and Jacque Zoccoli of Network Builders of Arizona. 

How have you managed people trying to run your life?

Connect with the panelists: Jaclyn Zoccoli: https://www.linkedin.com/in/jaclyn-zoccoli-0207b07/  Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/  Gary Fredericks: https://www.linkedin.com/in/garyfredericks/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #Decisions #MyWay

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A little context: Several weeks ago, I asked my Quick Hits panelists if it was fraudulent for someone to have two full-time, work-from-home jobs. 

The panel was split between employers who felt it was fraudulent and employees who said that they should be able to have a second job as long as they could do them both well. 

A commenter on my YouTube channel asked why it would be OK for a company to pay a productive employee the same rate as a less satisfactory employee, but not OK if that same employee gets a second job at another company. 

I immediately understood what this commentator was saying. When I was in my late teens and early twenties, I worked at a bank. I got an hourly paycheck just like everyone else. 

My job was to process incoming wire transfers and answer the phone. I was always at the top of leader-board. But when bonuses came out, the company gave them to people at the bottom to help “motivate them.” 

What it did instead was discourage me and make ask why I even bothered to keep working so hard?

I put that commenter’s challenging question to my panelists Atif Agha, Jim Tam, Philip Tate and Lauren Schieffer. 

Our conversation focused on the nature and value of work — in other words, a company that provides meaning and purpose won’t have to worry about employees seeing work elsewhere. 

What do you think? What do "we" think nothing of someone working really hard for the same pay be balk at the idea that they might do a satisfactory job?

Connect with the panelists: Atif Agha: https://www.linkedin.com/in/atifagha/  Jim Tam: https://www.linkedin.com/in/jimtam/  Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/ Lauren Schieffer: https://www.linkedin.com/in/laurenannschieffer/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#workfromhome   #fraud

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When I worked in the corporate world, I knew that as a woman I wasn’t allowed to get angry. That wasn’t a thing. In an attempt to control that anger, sometimes I would get so frustrated that I would end up in tears. 

(Men, on the other hand, don’t seem to have this problem. They get angry at work and it seems to be OK). 

I often think about how businesses can create a professional environment where people can express their emotions in a healthy way — where they don’t suppress their natural emotions, but also don’t use their emotions to poison the workplace, like the toxic manager screaming and banging his fist on the table to intimidate his employees. 

I spoke with my guests Ed Samuel, Dr. Mohan Ananda and Karen Loomis about when emotional expression is appropriate in the workplace, the role gender dynamics play and whether it’s enough just to have good intentions.

“What’s the real intent? If the intent is to hurt, I’m not a fan. If the intent is to show boat, I’m not a fan. But if the intent is true and it’s in the right place and the right time, I’m okay with it.” Ed Samuel, career coach at Sam Nova.

“If someone shows a positive attitude, I think that will encourage others to work together…if you show stress or fear, that will inhibit not only your work, but the team’s work.” Dr. Mohan Ananda, entrepreneur and author

“I don’t think it’s ever acceptable to lost control, lose your composure and to be excessive.” Karen Loomis, founder of No Moss Brands, professor.

Where do you think the line is between not bottling up and too much at work?

Connect with the panelists: Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/  Karen Loomis: https://www.linkedin.com/in/kloomis/  Ed Samuel: https://www.linkedin.com/in/edsamuel/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#work #Ethics #Emotions

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There are so many ways to communicate, hundreds within social media alone. The one you choose can greatly impact your personal and professional life, especially when you work with a number of different clients.

You might text if it’s a real time issue. 

You might email if you need to send a longer message. 

You might text to forewarn your client that you’ll be sending a long email.

You might just default to the client’s preferred method. 

My three panelists each have an extensive client base which puts them face to face with this issue every day. We enjoyed a wide ranging conversation on how to pick the right means of communication in a given situation. 

“Some people I know don’t use email regularly, so I will send a text saying I sent an email.”(Alexi Bracey, Dementia Prevention Coach)

“Some people appreciate over-communication.” (Janice Dru-Bennett, entrepreneur & tech adviser)

“Whatever the client’s modality is, that’s what I try to match.” (Doug Crow, Author your Brand)

How do you decide how to get in touch with someone?

Connect with the panelists: Doug Crowe: https://www.linkedin.com/in/thedougcrowe/  Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/  Janice Dru-Bennett: https://www.linkedin.com/in/janicedru/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

Quick Hits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#SocialMedia #CallOrText

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Gary Fredericks, Tim Hawkes and Connie Whitman are all major players in the sales game because they own their own businesses. They know that when questions start to feel sleazy and manipulative, that’s when asking has crossed the line into begging. 

On this edition of Quick Hits, they share their thoughts on how we can avoid crossing that line.We also discuss specific situations, such as our encounters with homeless people soliciting for money. Why is that begging and not asking?“

There are legitimate questions…and as you get more and more desperate, you start asking the begging questions.” (Gary Fredericks, CEO of On Point Partners)

“It’s not actually about begging or asking. It’s more about how influenceable you are with the whining and the desperation.” (Tim Hawkes, managing director of Unlimited Potential)

“Magic happens when we ask a question that isn’t desperate. Questions are your magic wand. The clearer our questions are, the clearer we understand the other person.” (Connie Whitman, CEO of Changing the Sales Game)

What makes begging different from asking for you? 

Connect with the panelists: Tim Hawkes: https://www.linkedin.com/in/timhawkes/  Connie Whitman: https://www.linkedin.com/in/conniewhitman/  Gary Fredericks: https://www.linkedin.com/in/garyfredericks/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

AskingOrBegging #Questions

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I put this question to career coach Ed Samuel, business adviser Stewart Wiggins and IT Professional Atif Agha. 

Our conversation came back to one core principle: It’s all about leadership. 

Specifically the cultural priorities set by an organization’s leadership. They might retain toxic managers if (1) they make their decisions based on teammate surveys which hinge on the manager being ‘well-liked’; Or (2) they empower managers to drive their employees to the ground as long as they make the company’s bottom line. 

How can organizations avoid making decisions that lead them to retain such toxic people? What should they prioritize instead?

Listen in and let us know what you think. 

“Some organizations create this crazy dynamic that says being liked as a leader is more important than doing the right thing.” (Ed Samuel)

“It’s indicative of the organization itself. Those companies don’t develop people to prepare them for their role. We have to have the courage to sit down and talk to someone when they aren’t performing in alignment with our core values.” (Stewart Wiggins)

“People matter. That’s the most important thing. That’s how you build a culture where people stay and choose to stay. It comes down to individual leaders building their teams right.” (Atif Agha)

Have you ever been in a situation where someone should have been moved out but they were moved around? What do you think caused it?

Connect with the panelists: Atif Agha: https://www.linkedin.com/in/atifagha/  Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Ed Samuel: https://www.linkedin.com/in/edsamuel/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

pinkslip #leadership

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I worked with someone once who said that it was his job to provide people with air support so that they could do their jobs. 

In other words, the best leaders know that they don’t have to be the smartest person in the room. They just have to know how to direct their team’s expertise so that everyone moves towards the same goal. 

Dr. Mohan Ananda, Jim Comer, JC Glick and Annette Richmond have all advised and worked closely with leaders across a variety of fields and they all agree that great leaders tend to have two core qualities: attentiveness and humility.

“It’s not just the expertise, it’s the integrity of the person. You should be more of a listener rather than telling them what to do.” (Dr. Mohan Ananda)

“The most important thing I can say to anyone on the team is, ‘I don’t understand. What do you mean?’” (Jim Comer)

“Even if I think I know what people do, it’s important to say that maybe I don’t know what I think I know. Humility is really important.” (JC Glick)

“Listen and learn.” (Annette Richmond)

Have you either had to lead experts or been the expert with a boss who had no idea what you do? How did that work? 

Connect with the panelists: Annette Richmond: https://www.linkedin.com/in/annetterichmond/ JC Glick: https://www.linkedin.com/in/jcglick/  Jim Comer: https://www.linkedin.com/in/jimcomer/  Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

leadership  #expert

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We set standards for the kind of person we expect ourselves to be. When we feel that we haven’t done everything possible to meet those standards, we can find guilt settling in and making a home for itself deep in our chests. 

But we have to ask ourselves: Who sets those standards? Where do they come from? And most importantly: Do they matter? 

Are we just judging ourselves based on someone else’s expectations? Sometimes other people’s expectations are nonsense. (Dare I say most times?)

Joining the discussion are author, book coach and speaker Doreen McGettigan; Dr. Bob Choat, who works with executives on mental transformations, and Christopher Jerjian, who has worked in commercial real estate for 30 years and focuses on creating spaces for small businesses.

Some takeaway quotes:“At first I was trying to over excel…and everyone was saying, ‘No, it’s OK.’ And that was making me feel even guiltier because I felt like I was making everybody work harder.” (Doreen McGettigan)

“As humans, we need to feel like we’re in control all the time. We plan out lives and if things don’t work out, it makes us feel bad. ‘I thought I should have done this but something happened.’ (Dr. Bob Choat)

"For me, the biggest form of guilt is when someone asks for help and for different reasons you’re not able to give it. I’ll ask myself, ‘Could I have done something more?’ Sometimes the answer is, ‘Yes, you’re being selfish,’ and sometimes the answer is no.” (Christopher Jerjian)

What does it mean to you to "feel" guilty?

Connect with the panelists: Christopher Jerjian: https://www.linkedin.com/in/chrisjerjian/  Doreen McGettigan: https://www.linkedin.com/in/doreen-mcgettigan-b4537a26/  Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#guilt #shame

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Inflation or otherwise, sometime you have to (and should) raise your prices. But what about existing customers? Do they pay the new price or get to stay with the lower one?

There is something to be said for loyalty. And if they have a contract, you likely won't be changing it.

But when the contract renews, or if they don't have a contract in place, how do you tell them your prices are going up?

At the grocery store they just slap a new price on and let you be shocked about it. You can't really do that in a service business. 

Fortunately, I got to ask three guys who have many years of experience pricing their services how they handle it. Jim Tam, Mario P Fields and Mike Sicuranza.

Have you ever raised your price for an existing customer? How did you do it?

Connect with the panelists: Jim Tam: https://www.linkedin.com/in/jimtam/  Michael Sicuranza: https://www.linkedin.com/in/michaelsicuranza/  Mario P. Fields: https://www.linkedin.com/in/mariopfields/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

pricefreeze #inflation

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This is an age-old question. You don’t want to stop digging two feet from a gold mine. You also don’t want to spend years and obscene amounts of money to did up a whole mountain only to learn there is no gold.

You don’t want to chase your loses and put good money after bad. You do want to be one of those success stories who is an “overnight success” after ten years of scraping by. 

Common advice says to “fail fast.” But that means quitting. We also hear “never give up.” Those two things seem diametrically opposed to me.

I don’t have a concrete answer that always works so I decided to ask a panel of people from diverse backgrounds what they do.

Jesse Carrie, Keji Moses, Pascal Derrien and Chuck Groot were kind enough to share their experience and ideas with me. 

How do you decide when to quit and when to keep forcing yourself forward? 

Connect with the panelists: Pascal Derrien: https://www.linkedin.com/in/pascalderrien/  Chuck Groot: https://www.linkedin.com/in/chuck-groot-b5763b25/  Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/  Dr Jesse Carrie: https://www.linkedin.com/in/jesse-carrie-70765036/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #neverquit #KeepGoing #failfast

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I don't know about you but I have a lot of "stuff" about giving up, quitting, not seeing things through. But working for myself, I've had to get over that and stop doing things more times than I can count.

I wondered how other people dealt with that and this panel came through with some great responses.

Pascal Derrien kicked us off by saying there shouldn't be guilt about stopping. If something isn't working for you, is no longer taking you in the direction you need to go, just stop.

Keji Moses pointed out that guilt is often causes by worrying about what other people will think. 

And Jesse Carrie observed that people move on a lot faster from thinking about us and what we are doing than we do ourselves (meaning we hold onto the guilt of that other people think longer than they think about us).

"Life is too short to be worrying about hitting our heads against the wall. Stopping is not necessarily a bad thing." Wise words from Chuck Groot. 

All of that in just the first four minutes!

How do you get over the guilt of quitting? I'm still not good at it so if you have advice, I'd love to hear it in the comments. 

Connect with the panelists: Pascal Derrien: https://www.linkedin.com/in/pascalderrien/  Chuck Groot: https://www.linkedin.com/in/chuck-groot-b5763b25/  Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/  Dr Jesse Carrie: https://www.linkedin.com/in/jesse-carrie-70765036/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me.

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After Brittney Wilson and I shared stories about times when we thought we were naive, JC Glick made an interesting point - does being naive mean you don't realize or consider there might be a different answer rather than just accepting a blatantly ridiculous answer because it is easier?  

Chason Forehand added that being naive requires trust - the ability to believe someone. I countered that naive may actually not realizing that trust is a thing in a given situation.

This was an amazingly deep conversation and I think there is a lot of nuance there that is still to be uncovered.

What does being naive mean to you and how does it balance with trust?

Connect with the panelists: Brittany Wilson, M.Ed.: https://www.linkedin.com/in/brittany-m-wilson1031/  JC Glick: https://www.linkedin.com/in/jcglick/  Chason Forehand: https://www.linkedin.com/in/chason-forehand-rcf1222/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

naive #trust

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You trusted someone. Now you don't. Does it happen all at once? Is there a conversation when you realize it? 

Chason Forehand and Brittany Wilson, shared that they are careful with who they trust and that people doing what they say they will is really important to them

JC Glick, is on the other side of the spectrum in that he is willing to overlook situations and believe the person is perhaps trustworthy in other situations.

I'm somewhat in the middle. I'm pretty trusting upfront, but if you show me you aren't trustworthy, I'm quick to make note of it and remember.

What about you? How do you handle it when someone breaks your trust?

Connect with the panelists: Brittany Wilson, M.Ed.: https://www.linkedin.com/in/brittany-m-wilson1031/ Chason Forehand: https://www.linkedin.com/in/chason-forehand-rcf1222/  JC Glick: https://www.linkedin.com/in/jcglick/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

trust #trustworthiness

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I was very interested in what this all-male panel would have to say about imbalance in relationships and they did not disappoint.

Could it be as Michael Sicuranza commented that some imbalance is to be expected and might not be a bad thing? Or is there something to Kevin Wash and Yonason Goldson's point that there is never a situation where imbalance is a good thing?

And as James Haile pointed out, the personal growth that comes from being on different life path, traveling more or working in a large corporate environment, can create imbalance in a personal relationship.

Who is responsible for noticing and re-balancing a relationship? Is that possible? How long does a relationship have to be out of balance for it to be a problem as opposed to the normal ebb and flow of life?

Is "balance" something you try to create in your relationships? How does it work?

Connect with the panelists: Michael Sicuranza: https://www.linkedin.com/in/michaelsicuranza/  Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/  James W Haile Jr: https://www.linkedin.com/in/james-w-haile-jr-c-p-m-97a3b52/   Yonason Goldson: https://www.linkedin.com/in/yonason-goldson/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

relationships #balance

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This topic came up in the conversation after we turned off the recording and we decided to turn the recording back on and go again. 

The voice in our head and the stories we make up are how we define ourselves. And yet, many of us don't even notice the running commentary.

Michael Davis, Karen Loomis, Daisy Cedeño MS, Dr Cole Galloway and I talked about the effect of our own internal stories as well as what we see professionally.

How do you think the story you tell yourself affects you?

Connect with the panelists: Daisy Cedeño MS:  https://www.linkedin.com/in/daisy-cede%C3%B1o-ms/ Karen Loomis: https://www.linkedin.com/in/kloomis/  Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/  Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

stories #selftalk

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Creating accountability can be awkward and it's sometimes easier to just say "oh it didn't work out." But letting people take advantage of you isn't okay either.

How do you decide when to put your foot down? My experience is that most people wait too long.

Stewart Wiggins, Rick Alcantara, M.A. and Dr. Rhonda Bompensa-Zimmerman joined me for this challenging conversation. 

Do you agree with our conclusions? 

Connect with the panelists: Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/ Rick Alcantara: https://www.linkedin.com/in/rickalcantara/    Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

accountability #boundaries

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It seems like the two skills should go together. The ability to understand and interact with others effectively must include the ability to relay understanding, knowledge and ideas through communication... right?

And being "good" at communication (ie getting your point across) but clueless about how you are affecting others would be deemed "bad communication." 

Which then made me wonder why we teach "communication skills" when in reality what is likely needed is interpersonal skills.

Fortunately, Daisy Cedeño MS, Karen Loomis, Michael Davis and Dr. Cole Galloway joined me to explore where communication and interpersonal skills meet or diverge. 

What do you think? Can you have one without the other and if so, what might be the result?

Connect with the panelists: Daisy Cedeño MS:  https://www.linkedin.com/in/daisy-cede%C3%B1o-ms/ Karen Loomis: https://www.linkedin.com/in/kloomis/  Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/  Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

communication #interpersonalskills

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The easiest answer is they pay on time and everyone's happy. But there is so much more to the client/vendor relationship.

Feeling like you are delivering the value you are being paid for, not more, not less, is part of the equation. So is good communication (that seems to come up everywhere and is such a vague topic).

There is also something about just jiving with them (that's even more vague than communication).

Fortunately, Antonio J Correia-Sampaio MSc., Royce King CEO, and  Christopher Jerjian had some useful ideas about what it means to have a good relationship with a client and how to create it.

Connect with the panelists: Royce Gomez-King: https://www.linkedin.com/in/roycegomezking/ Christopher Jerjian: https://www.linkedin.com/in/chrisjerjian/  Antonio J Correia-Sampaio MSc: https://www.linkedin.com/in/correiasampaio/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

clientrelationship #clientrapport

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These two words are often used interchangeably. But they are actually different things. 

Is it possible to have one without the other or do they go hand-in-hand?Dr. Hannah Hartwell, Suki Jeffreys, Jim Shulman and Michael May joined me for this quick venture into how language is used and it is a great example of why what you think you said might not be what the other person actually heard.

For me, empathy is feeling how someone else feels. Compassion is caring about it. I think you can have compassion without empathy and now, after thinking about it more, I think it might also be possible to have empathy without compassion. 

What are your thoughts? Do you agree or disagree with me? Are compassion and empathy the same thing?

Connect with the panelists: Dr Hannah Hartwell: https://www.linkedin.com/in/hannahrhartwell/ Suki Jeffreys: https://www.linkedin.com/in/couragerises/ Michael May: https://www.linkedin.com/in/michaelmay00/  Jim Shulman: https://www.linkedin.com/in/elsinoreba/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

empathy #compassion

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This question came up in a conversation with a client. How do those of us who actually provide a highly niche and valuable service set ourselves apart from those who have the bravado to say a big number and provide (how do I say this nicely) nonsense?

In the coaches coaching coaches to coach coaches world (yes, sadly that is a thing) they preach that you should put a huge price tag on your services just to show they are valuable, regardless of how useful they actually are.

There is also the idea that if you give away or charge very little for great service, people will see the value and want to pay for more of it.However, does giving amazing service at a bargain price simply set the bar low for the value you offer?

This was an interesting conversation with Helena Bouchez, Kerry Barrett, and Melissa Deally. As you will hear, the panelists have different approaches.

What do you think? How do charge a fair price and set yourself apart from the noise?

Connect with the panelists: Helena Bouchez: https://www.linkedin.com/in/helenabouchez/ Kerry Barrett, Emmy-Winner: https://www.linkedin.com/in/kerrybarrett/  Melissa Deally: https://www.linkedin.com/in/melissadeally/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

pricingstrategy #greatservice

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You might be surprised how many people are lonely. And it's not just who you might expect. I have clients who spend all day, every day talking to people and yet they feel disconnected and alone.

Because of the type of work that I do, I tend to pick up on loneliness, even in casual conversations. When I've done #Happy2Listen there is an acute since of loneliness in those who choose to chat with me.

Annette Richmond, Karen Loomis and Stewart Wiggins took some time out of their day to talk with me about how they notice loneliness and what might be done about it.

Maybe it’s about connection.What are your thoughts on being lonely, how might you notice in others and what action might you take?

Don't forget to like, comment and share! 

Connect with the panelists: Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Annette Richmond: https://www.linkedin.com/in/annetterichmond/ Karen Loomis: https://www.linkedin.com/in/kloomis/     Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

loneliness #alone

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How do you know if the feeling is mutual?

This conversation went very differently than I expected (that is the fun of Quick Hits, I never know where we will go). 

Abigail McCloskey, CFP®,CLU® started us off with how connection is created in a business setting; talking about things we have in common, asking personal questions. 

Brandon Mahoney added that trust and recognizing when trust goes both ways is an important piece of connect.

Simon Coles commented that some people may go through their lives never authentically connecting with other people and asked if it is ever appropriate to be emotionally connected to someone at work.

And that was just the first two minutes of the conversation!

What is connection for you? How do you know if it is mutual? Does it matter?   Connect to the panelists: Abby McCloskey: https://www.linkedin.com/in/abigail-mccloskey-cfp%C2%AE-clu%C2%AE-b8233a5/  Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/  Simon Coles: https://www.linkedin.com/in/sjcoles/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

connections #trustbasedleadership

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Recently there was a video on social media asking people to share something they learned on the job that they will never forget. 

I was shocked how many people responded with something like, "never do more than your job or you will be taken advantage of."

I get where they are coming from. I had that issue when I worked in corporate. 

I understand academically why employees disengage and I've been involved in plenty of organizational development projects (from both sides) to know the problem is more than just ping pong tables and free lunch (none of that matters with work-from-home anyway).

Kelly Stewart, Rick Alcantara, M.A. and Jonathan Gaev MSE, PMP were kind enough to spend some time with me talking about their experience, what they have seen and how they think the problem might be addressed. 

It's a conversation that deserves way more than ten minutes and I hope every organization and business is having these discussions with their employees and leaders.

Connect with the panelists:Rick Alcantara: https://www.linkedin.com/in/rickalcantara/    Jonathan Gaev: www.powerofproject.com  https://www.linkedin.com/in/jonathangaev/  Kelly Stewart: https://www.linkedin.com/in/kellystewart2/Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

What do you think is the cause of employee disengagement? 

Want a summary of the Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

EmployeeEngagement #EmployeeEngagementActivity

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This is such an interesting thought experiment. If you change one thing, does it change everything?

If you like where you are now does that make the past, no matter how bad it was, worth it?

Somethings are lessons; others might be regrets.

Karen Loomis, Stewart Wiggins, Annette Richmond and I had fun thinking about the different options.

It's an esoteric topic. We can't change the past. But wouldn't it be fun if there was a life simulation machine where you could see how things would have worked out if you tweaked just one thing?

Is there something you would change if you could? How would it make things different today?

Connect with the panelists: Karen Loomis: https://www.linkedin.com/in/kloomis/ Annette Richmond: https://www.linkedin.com/in/annetterichmond/ Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

change #past

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Can one become the other? 

Being calm in a crisis is a good thing. Being bored in a crisis would be... odd (I was going to say weird but that seems judgmental). 

Could being bored actually be unrecognized calm?

Why is sitting on the beach watching the waves lap at the shoreline calming but doing it all day every day would become boring?

This idea has been kicking around in my head for a while so I decided to ask a few of my smart friends (I'm lucky that I have lots of them). 

Kelly Stewart, Rick Alcantara, M.A. and Jonathan Gaev MSE, PMP were kind enough to jump into the topic with me and what fun we had! 

What do you think about calmness and boredom? 

Connect with the panelists: Rick Alcantara: https://www.linkedin.com/in/rickalcantara/    Jonathan Gaev: www.powerofproject.com  Kelly Stewart: https://www.linkedin.com/in/kellystewart2/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

calm #boredom

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As a child the adults in my life would often tell me I was too sensitive. That I shouldn't take "jokes" so personally. 

As an adult I have learned to say, "It is not my responsibility to be so thick skinned that you can cut me and laugh while I bleed."

I was conditioned to believe that saying, "That hurt my feelings" was showing weakness.

I wondered how other people viewed it and Emily Rentas, LMHC, Eric James Smith and Keji Moses were kind enough to join me in creating this interesting conversation.

Are you the type of person who will tell someone if they hurt your feelings? How might you respond if someone says it to you?

Connect with the panelists: Eric James Smith: https://www.linkedin.com/in/ericsmith302/  Emily Rentas, LMHC: https://www.linkedin.com/in/emilyrentas/ Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #feelings #emotionalintelligence

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Communication - everyone thinks they are good at but most people really aren't. Asking this question about how we learned this skill, created some great self-reflection.

Are we actually good at communication? Simon Coles, Tom Briggs, Doug Crowe and I wrestled with this question. 

As Doug pointed out, just asking the question presupposes that I'm a good communicator. 

Sometimes even the best of us doesn’t do a good job.

What caused you to realize communication is important and what did you do to get better at it?

Connect with the panelists: Simon Coles: https://www.linkedin.com/in/sjcoles/  Doug Crowe: https://www.linkedin.com/in/thedougcrowe/  Tom Briggs: https://www.linkedin.com/in/tbriggs/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #communication #podcast

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Compromise is a good thing, right? 

It's not if the best ideas get left on the cutting room floor in order to reach consensus. Not only is it bad for business, your highest performers will become annoyed and burned out.

Everything you ever hated about group projects in school is still true. The stakes are just higher and the players have more to lose.

I asked John Mollison, George Rotsch and Dr. Bob Choat for their insights into how to help groups of individuals trying to perform as a team keep the very best ideas, even if they weren't the most popular. 

Have you ever been on a team (other than sport) that was able create and maintain a high level of performance? What was the secret?

Connect with the panelists: John Mollison: https://www.linkedin.com/in/johnmollison/  George Rotsch: https://www.linkedin.com/in/georgerotsch/  Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #teamdevelopment #teambuilding #teameffectiveness

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Maybe it was an honest oversight. Maybe it was a lie of omission. Maybe it was a power grab by withholding knowledge (the saying "knowledge is power” is ancient wisdom for a reason). Maybe you've created a culture where no one wants to give you bad news (that is a you problem).

Regardless of the motive, if you aren't getting all of the available information, you need to address it.

I asked Stewart Wiggins, Jim Tam and Dr. Rhonda Bompensa-Zimmerman for their insights.

Of course, creating a psychologically safe environment where collaboration to create the best outcome is the goal is always a great foundation. 

Do you agree with us? Do you have any go-to solutions that have worked for you? 

Connect with the panelists: Jim Tam: https://www.linkedin.com/in/jimtam/  Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/ Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

leadership #decisionmaking

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The ever-popular non-apology brush-off. What is the best way to respond? Is there anything useful you can say in that moment to move the conversation forward?

I got to ask Christina Kelley, Sarah Martin, James H. Lee and Simon Coles how they handle such situations. 

The short answer we came up with - it depends how much the relationship matters to you. 

I have been snarky and replied, "I don't think you are." But I'm not sure that's the most helpful thing to say.

What does it mean to you when someone says they are sorry you feel that way? Do you have a response that has worked for you?

Connect with the panelists: Simon Coles: https://www.linkedin.com/in/sjcoles/  Christina Kelley: https://www.linkedin.com/in/christina-kelley-3a098514/  James Lee: https://www.linkedin.com/in/jleeadvisor/  Sarah Martin: https://www.linkedin.com/in/epicsarah/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #apology #sorrynotsorry

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This is a complicated question. Taking care of ourselves is critical to taking care of others. Those who only take for themselves are greedy and selfish.

There must be a balance somewhere. Where is it? How do you know if you've found it? How do you stay there?

Racquelle Pakutz, Shellie Berry, and Simon Coles were kind enough to share their insights and ideas with me.

I think if you are self-aware enough to ask this question, you are on the path to finding the sweet spot.

How do you know when to give and when to take care of yourself? How do you keep from giving too much and burning out?

Connect with the panelists: Shellie Berry: https://www.linkedin.com/in/shellie-berry/  Racquelle Pakutz: https://www.linkedin.com/in/racquelle-pakutz/  Simon Coles: https://www.linkedin.com/in/sjcoles/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

selfcare #giving #charity

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In my family (eight kids) all of us have some level of dyslexia. Standardized tests are hard. Some of us fought our way through college. Others are succeeding in the trades.

But all of us have been misjudged as not being bright, put in the "slow" class and overlooked.In talking to Chris Cloud we both wondered if there was a better way to decide who would be good at a specific job. 

Francisco "Frank" Galindo, MBA and Paula Jenkins, MBA joined us for this conversation that doesn't have an easy answer.

We barely touched the surface of a topic that needs A LOT more discussion.

If we are using homogeneous judging methods we are going to end up with a homogeneous group; which we know is not ideal.

How might others best recognize your skills and abilities without using degrees, certificates or tests?

Connect with the panelists: Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/  Paula Jenkins, MBA: https://www.linkedin.com/in/paulajenkinslfsconsulting/ Chris Cloud: https://www.linkedin.com/in/ccloud/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

testing #skillsrequired

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This is a sharp question. We all know people who focus on work to the detriment of their health. Maybe you have done it yourself.

I had an amazing conversation with Brett A McCall, Estelle Poiré and Douglas MacGray, J.D., C.F.P.(r).

When it comes to a conscious choice, most people will pay money to be healthy. 

But unconsciously, we give away our health for work.

If someone came up to you and offered you money for your health - how much would it take for you to say yes? 

Connect with the panelists: Brett McCall: https://www.linkedin.com/in/brettmccall/  Estelle Poiré: https://www.linkedin.com/in/estellepoire/  Douglas MacGray, J.D., C.F.P.(r): https://www.linkedin.com/in/dmacgray/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #health #choices

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"People have no loyalty. Why should I pay to develop them?"

"What if we invest in them and they leave? What if we don't and the stay?"

It has been interesting to talk to various leaders about how they view personal development. 

I know one CEO who has a huge training and development budget. It is a point of pride for him to watch employees bloom, even when they take their skills on to endeavors outside his company.

I know another who has no budget for training or development and expects his employees to invest in themselves and is more than happy when his company benefits when they do. 

Guess which company has better employee retention.

I wondered what others thought about training and development so I asked Glady Baradaran, Connie Whitman, MBA, and Steve Anglin, MBA.

In the end they all seemed to agree that it was smart for companies to invest in growing their employees. 

Do you agree? Why or why not?

Connect with the panelists: Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-msc-od-6238071a/ Connie Whitman: https://www.linkedin.com/in/conniewhitman/  Steve Anglin: https://www.linkedin.com/in/stevewesolarcsp/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

traininganddevelopment #learninganddevelopment

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It is easy to feel invisible when working remotely. 

When I had a boss who worked in a different state, I always groaned when I saw her name come up on my phone. She never called unless I had done something wrong or she wanted to load more work on me. 

(Let's not even talk about the time she called to tell me about a team building event. I was ready to write down dates so I could book flights only to have her add, "It's going to be a lot of fun and we need you to take all the emergency calls while we are out.”)

I wondered if anything had changed since my time in corporate so I asked three people with lots of experience being leaders in different settings. Dr Mohan Ananda, Coach M J Tolan, and Bill Hyche had some great insights. 

I came away with the understanding that they each believe it is the leader's responsibility to support their employees. Not the employees' responsibility to have to chase down their boss to beg for what they need.

Do you agree with their experience? 

(I wonder if my old boss will somehow see this.)

Connect with the panelists: Bill Hyche: https://www.linkedin.com/in/billhyche/  Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/  Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

leadershipdevelopment #workfromhome #remotework

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When life takes a left turn and veers away from where you thought you were heading, there can be a sense of loss, frustration, disappointment and even anger.

Working through that can be hard and defeating. I asked Gary Fredericks, Christopher Hakim and Ursula Manvatkar DipM MCIM how they accept and embrace new realities.

Do you have any tips that have helped you let go of one plan and happily take on another?

Connect with the panelists: Christopher Hakim: https://www.linkedin.com/in/christopherhakim/  Gary Fredericks: https://www.linkedin.com/in/garyfredericks/  Ursula Manvatkar DipM MCIM: https://www.linkedin.com/in/ursula-manvatkar-dipm-mcim-chartered-marketer-39065910/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

change #unexpected

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When people look up to you it is easy to unintentionally influence decisions even when you aren't the expert in the room.

As the saying goes, "Hire experts and then get out of their way." 

But just sharing your opinion can be in the way, swaying the conversation and the decision. 

Dr. Laura Dowling, Beth Hill Poulin, John Mollison and I got to have a really interesting conversation about it and another idea came up at the end - how do you keep teams from gravitating to the mediocre middle ground? 

Look for that Quick Hits in the near future. 

Have you ever been on a team that was overly influenced by the leader to the detriment of the outcome? What could have been done differently to prevent that problem?

Connect with the panelists: Beth Hill Poulin: https://www.linkedin.com/in/beth-hill-poulin/  Dr. Laura Dowling: https://www.linkedin.com/in/laura-dowling-dm/  John Mollison: https://www.linkedin.com/in/johnmollison/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#teams #leadership #decisions

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Obligation is a funny thing. If someone never feels obligated to anything, what does that say about their emotional connection to other humans? (That might be a different Quick Hits conversation.)

For most of us we do things out of obligation every day. Commitments we have made to ourselves or other people or (more often it feels) expectations others have put on us.

I asked Alexi Bracey and Dr Cole Galloway about strategies they use to say no.One thing I didn't get a chance to ask is, what about the guilt? When you feel obligated to say yes and you don't there is often guilt. (Yet another conversation.) 

How do you say no when you feel like you "should" say yes?

Connect with the panelists:  Alexi Bracey: https://www.linkedin.com/in/alexi-bracey-34935a7/ Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

obligations #guilt #sayno

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Conversations where disagreements can unfold and exploring the other side of an idea are useful, healthy and in great need these days.

But it seems that humans are more likely to stand squalling at each other and calling names.

How would you know if you are in a conversation where there is learning to be had and what do you do when you realize a "debate" is heading down hill?

I got to have a fun conversation with three impressive individuals: Michael Sicuranza CFP®, AEP®, Jaclyn Zoccoli and Michael Vincent who were open, honest and thoughtful about how to get the most out of a disagreement.

Are you someone who enjoys a debate or do you avoid them as useless arguing? We would love to see your thoughts in the comments. 

Connect with the panelists: Jaclyn Zoccoli: https://www.linkedin.com/in/jaclyn-zoccoli-0207b07/  Michael Sicuranza: https://www.linkedin.com/in/michaelsicuranza/  Michael Vincent: https://www.linkedin.com/in/michaelvincent01/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com  #argue #debate #learn

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I read an article recently about someone who had two, full-time, remote jobs. His argument was that he was paid to manage and deliver ideas - cognitive work - and that both employers were happy with his output.

My first thought was, "What does his LinkedIn profile say?" But the article didn't use his real name (not surprising) so I couldn't check. 

Then I wondered about benefits. How does that work?

But eventually my brain got to fraud. 

I asked a CEO colleague and he went straight to the point, "If you have to hide it, you know it's wrong." Harsh? Maybe. But true.

This panel consists of people who work for themselves, people who have people working for them and people who have a job and a side hustle, people in the US, the UK and in Spain.

I noticed during the conversation the that opinion was different about having two JOBS than it was about having a job and building your own thing (business/hustle) on the side. 

That is interesting use of language. "On the side." 

Doing your own thing is considered in addition to a full-time job. But having two employers, even in different time zones seemed to be frowned upon.

Take a listen and then let us know in the comments what you think. If you can make it work and everyone is "happy" is having two full-time jobs wrong? Does it matter if they know about each other or not? If you hired someone to work full-time for you and found out they had another full-time job, what would you do?

Huge thanks to Emily Rentas, LMHC, Brandon Mahoney, Kevin Wash and Simon Coles for being willing to have a conversation that doesn't have a "right" answer but feels like it should. (Unless there is wording in your contract. Then there is a right answer.)

Connect with the panelists: Emily Rentas, LMHC: https://www.linkedin.com/in/emilyrentas/  Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/  Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/  Simon Coles: https://www.linkedin.com/in/sjcoles/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #fraud #work #lying

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I read an article recently about someone who had two, full-time, remote jobs. His argument was that he was paid to manage and deliver ideas - cognitive work - and that both employers were happy with his output.

My first thought was, "What does his LinkedIn profile say?" But the article didn't use his real name (not surprising) so I couldn't check. 

Then I wondered about benefits. How does that work?

But eventually my brain got to fraud. 

I asked a CEO colleague and he went straight to the point, "If you have to hide it, you know it's wrong." Harsh? Maybe. But true.

This panel consists of people who work for themselves, people who have people working for them and people who have a job and a side hustle, people in the US, the UK and in Spain.

I noticed during the conversation the that opinion was different about having two JOBS than it was about having a job and building your own thing (business/hustle) on the side. 

That is interesting use of language. "On the side." 

Doing your own thing is considered in addition to a full-time job. But having two employers, even in different time zones seemed to be frowned upon.

Take a listen and then let us know in the comments what you think. If you can make it work and everyone is "happy" is having two full-time jobs wrong? Does it matter if they know about each other or not? If you hired someone to work full-time for you and found out they had another full-time job, what would you do?

Huge thanks to Emily Rentas, LMHC, Brandon Mahoney, Kevin Wash and Simon Coles for being willing to have a conversation that doesn't have a "right" answer but feels like it should. (Unless there is wording in your contract. Then there is a right answer.)

Connect with the panelists: Emily Rentas, LMHC: https://www.linkedin.com/in/emilyrentas/  Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/  Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/  Simon Coles: https://www.linkedin.com/in/sjcoles/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #fraud #work #lying

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Gifts of obligation are one of my least favorite things. 

I struggle when I WANT to give someone a gift (e.g., a dear friend's birthday this week). Never mind if I feel like I HAVE to give something. 

I'm just lousy at it because I want it to be useful, special or at least something the other person wants. 

For me, I'd rather you not give me a gift than give me something out of obligation. 

What do other people do in those cases? Surely, they are better at it than I am. 

Stewart Wiggins, Greg Gurev and Dr. Bob Choat shared their experience with obligated gift giving. It seems they aren't tons better at it than I am.

Do you have a better answer than we came up with? Because I would sorely love to hear it.

Connect with the panelists: Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Greg Gurev: https://www.linkedin.com/in/ggurev/  Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #giftgiving #giftideas

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I can certainly say that I KNOW when I'm flirting. I also know when I'm not.

However, I and many women I know, have been accused of flirting when we are simply being nice/kind/friendly. Even being told we are "too friendly" (Is that a thing and what does it mean?).

I have a male friend who oozes charm and admits it is often mistaken as flirting. 

Who gets to decide if something is flirting? Is it body language? Tone? Pheromones?

I am sure there are bodies of university research on the subject but I wanted to know what regular people thought.

What a fun conversation Daisy Cedeño MS, Janet Fouts, Wayne Buckhanan, PhD and I had.

What do you think about flirting? What is it and who decides if something is or is not flirting?

Connect with the panelists:  Janet Fouts: https://www.linkedin.com/in/janetfouts/ Daisy Cedeño MS:  https://www.linkedin.com/in/daisy-cede%C3%B1o-ms/  Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

flirt #leadingon #toofriendly

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Tim Hawkes started us off by putting my thoughts into words, "I must know the answer to this as I have friends."

Cami Travis-Groves then added a great point about trust and feeling safe. Which brings the circle in tighter than how I think the word "friend" is often used.

We might say "friend" but really we are talking about someone we just know. There is such a spectrum of friendship too. I have a dear friend (the word "dear" makes her more special right?) I met in my 20s. We don't talk often but if I needed her, I know she would be there to the best of her ability immediately.

Then there are "friends" who I would have a nice chat with at an event. We might talk about getting together for coffee or dinner. I would likely even invite them at some point. But it would never actually happen. 

What do you think? What makes someone your friend? How do you know?  

Connect with the panelists: Cami Travis-Groves: https://www.linkedin.com/in/goodjujucami/  Tim Hawkes: https://www.linkedin.com/in/timhawkes/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#friendships #friends

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How do you decide when something is a professional skill you need to be paid for and when it's just a friendly conversation?

This is a struggle for all knowledge service providers. When you sell a widget, it is easy to recognize when you are giving away something of value (your friends expecting you to give away your widgets is a different issue).

When you make a living providing knowledge, the line is less clear. I make my living talking to people and helping them sort through the challenges of life. 

I don't work by the hour because I believe it is a conflict of interest. Chaos doesn't happen on a schedule. My clients are encouraged to text/email or even call whenever they need to.Sounds like a good friend right? 

The difference is, there is no expected reciprocation. I don't call them with my stuff. They don't have to listen to the latest drama with my family (I'm the oldest of eight kids. There is ALWAYS drama going on with someone, often multiple someones, in my family).

That is how I have learned to recognize when I am tipping from friendship into coaching/therapy I'm not getting paid for. When someone doesn't ask about me or I don't feel listened to. 

But by then we are often at a point where they think I'm their best friend and the conversation often goes something like this:

Me: You should really hire a coach or a therapist. Them: Why I have you. Me: That's not how friendship works. Them: That's okay I don't mind. Me: But I do. 

And then they are offended. I have never had someone say, "You're right. I should be paying you." When I draw a boundary around my professional skills, they feel like I'm ending a friendship. 

I wondered, how do other people deal with this issue? How do they avoid these messy situations without just refusing to talk to people who aren't paying them?

Dr. Bob Choat, Bruce Wayne Meleski, PhD and James H. Lee were kind enough to share their experience with me. 

I don't think we came up with a solid, "This is exactly how you keep that from happening" answer. Even after the recording was turned off when more stories were shared, it was acknowledged that it is a problem and the boundaries are hard.

As a service provider, what do you do? As a friend, how do you make sure you aren't abusing your friend's professional skills? 

Connect with the panelists: Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Bruce Wayne Meleski, PhD: https://www.linkedin.com/in/bruce-wayne-meleski-phd-8b18118/  James Lee: https://www.linkedin.com/in/jleeadvisor/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

getpaid #friendships

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It might be a post you worked hard to create, an idea at work, a design or a paper you wrote for class. Seeing someone else use and get credit for your idea can be a gut punch. 

How do you respond? 

Atif Agha, Karen Loomis and Jeff Glauser and I had a conversation about it and our ideas were pretty different.

I have to admit, my hackles come up when someone steals my work. Others were more willing to look at it as a learning opportunity that they should have done something different or even as flattery.

Do you think online posts have different rules around what is plagiarism?

Connect with the panelists: Karen Loomis: https://www.linkedin.com/in/kloomis/     Atif Agha: https://www.linkedin.com/in/atifagha/  Jeff Glauser: https://www.linkedin.com/in/jeffglauser/   Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

plagiarism #ideas

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I don't know that I have ever met someone who loves small talk. Even as an extreme extrovert, I would much rather talk about things that make me think than the weather or why someone is at an event.

To get the ball rolling in that direction, I will sometimes share something that might be considered interesting or personal about myself. That signals that I am open to having a real conversation.

I wondered if other people have strategies they use. Fortunately, Laura Fitts, Jim Tam and Philip Tate, APR, were willing to have a conversation with me about it.

What tips do you have for getting beyond small talk? I'm always interested in hearing ways to create real conversations. Please share yours.

Connect with the panelists: Laura Fitts: https://www.linkedin.com/in/laurafitts/ Jim Tam: https://www.linkedin.com/in/jimtam/  Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

smalltalk #realtalk #conversations

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Life is full of choices. Sometimes you pick one and it doesn't turn out like you'd hoped. It's easy to fall into a pit of "what if" rumination. 

What if I'd done the other thing? If only I'd done the other thing.

But doing that doesn't allow us to move forward from where we are. 

I asked Dina Perreault, Anita Toth and Gary Fredericks what they did in situations like that. 

We all agreed that it's okay to feel sad and even mourn that the choice you made didn't work out. Then what, if anything, can you learn? Finally, what next?

It has been said with age comes wisdom. Wisdom comes from making mistakes and learning from them. We are kinda destined to make the wrong choice sometimes.

What about you? How do you keep yourself from beating yourself up over choices you've made?

Connect with the panelists: Dina Perreault: https://www.linkedin.com/in/dinaperreault/  Anita Toth: https://www.linkedin.com/in/anitamtoth/  Gary Fredericks: https://www.linkedin.com/in/garyfredericks/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

liveandlearn #decisionmaking

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Shiny object syndrome. What's new? What's easy? What's the quick fix?

Doing the work to achieve big goals isn't sexy. It is easy to spend five years jumping from thing to thing when in reality, sticking to one thing for five years will get you much farther.

I had the perfect panel to having this conversation. Two former NFL players, Marques Ogden and Michael Giuliano and a number one podcaster and interior designer Nataliya Lloyd. 

We got to spend a few minutes talking about what has kept them focused (that is the key, focus) and what has cost them focus and progress.

How do you recognize temptations to stray from your goals?

Connect with the panelists: Nataliya Lloyd: https://www.linkedin.com/in/nataliyalloyd/ Marques Ogden: https://www.linkedin.com/in/marquesogden/  Michael Giuliano: https://www.linkedin.com/in/01of01/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

nfl #podcast #focusonwhatmatters

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The silent treatment is recognized as a strategy in a personal argument. But that's not the only place it happens. 

A work colleague stops replying to your emails. 

Text messages suddenly start going "missing."  

Your voice can no longer be heard in meetings. "Maybe your zoom is flaking out."

I got to chat with Andrew Baharlias, Dr. Rhonda Bompensa-Zimmerman and Keji Moses about how they handle receiving the silent treatment.

One thing we all agreed upon - it's not useful and it is a ridiculous way for adults to deal with conflict.

What about you. How do you handle it when someone gives you the silent treatment?

Connect with the panelists: Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/ Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/  Andrew Baharlias: https://www.linkedin.com/in/andrew-baharlias-6b3a216/   Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#conflictmanagement #silent

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"Don't get your hopes up." "Expect the worst and then you can be pleasantly surprised." "See the glass as half full." "Expect good things and good things will happen."

The platitudes about how we "should" see life are shallow and mostly useless.

I wondered how being optimistic fit with having expectations. Are they the same thing? 

Even after this conversation I'm not 100% sure of my answer to that question.

Lauren Schieffer, Mario P. Fields and Simon Coles were game to have this esoteric discussion and we had fun doing it!

What do you think. Where is the balance in optimism and expectations? 

Connect with the panelists: Simon Coles: https://www.linkedin.com/in/sjcoles/  Lauren Schieffer: https://www.linkedin.com/in/laurenannschieffer/ Mario P. Fields: https://www.linkedin.com/in/mariopfields/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #expectations #optimistic

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Many years ago a male friend gave me jewelry that I knew I would never wear. 

I asked him if he could return it and if we could pick out something I would wear. 

We did.

I am still friends with him and I recently asked him about that experience. 

He said it stung at first but once he got passed that, he was glad I got something I liked. (I still wear the earrings we picked out together. Yes. My husband knows. No. He doesn't care.)

But did I do the right thing? 

When I was in high school my dad made me return a stuffed animal a boy gave me because he (my dad) didn't like him (the boy). To this day I wish I had hidden it in my closet or even thrown it away instead. 

The heartbreak on his face still haunts me. He was a nice kid and I liked him. 

I wondered how other people handled receiving gifts. Diane Helbig, Dr. Rhonda Bompensa-Zimmerman and Philip Tate, APR, were kind enough to spend some time with me discussing this topic.

As with many things on Quick Hits, gift receiving is nuanced and fraught with pitfalls.

I think I need to do one about gift giving too.

What about you? What do you do when you get a gift you don't like?

Connect with the panelists: Diane Helbig: https://www.linkedin.com/in/dhelbig/  Dr. Rhonda Bompensa-Zimmerman: https://www.linkedin.com/in/dr-rhonda-bompensa-zimmerman-138aa3b/ Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

gifting #difficultconversations

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It is an abstract thing really. "Service." What makes it good or bad is all based on your expectations. 

What would be good service at a greasy spoon would never make the grade at an elegant restaurant. 

For those of us who provide a service rather than a product we are constantly told to show value. 

Which is basically saying, create the expectation for they type of service you provide.

I wondered how other people judged "good" service so I asked Jenna Zaffino, Jonathan Gaev and Bill Hyche for their thoughts.

It is a more complicated subject than you might think. 

How do you decide if you have received good service? 

Connect with the panelists: Jenna Zaffino: https://www.linkedin.com/in/jennazaffino/ Bill Hyche: https://www.linkedin.com/in/billhyche/  Jonathan Gaev: www.powerofproject.com  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

serviceproviders #goodservice

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It seems that most successful people have created habits that help them stay grounded and focused. Twenty years ago I don't remember knowing anyone who meditated (maybe I wasn't paying attention?). Now it seems everyone does (or at least claims to).

I wondered what habits Dinette Rivera, Keji Moses and Dr. Carmela Nanton have. Not surprising, meditation and gratitude were top of mind. But there were others, less common that came up during our conversation.

What about you? What habits do you have that make a difference in your life?

Connect with the panelists: Dinette Rivera: https://www.linkedin.com/in/dinetterivera/  Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/  Dr. Carmela Nanton MSHRD, MSC, BCC: https://www.linkedin.com/in/drcarmelananton/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

atomichabits #mediation #gratitude

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"If it's easy for me, it's easy for everyone." You might not consciously think it but I guarantee there has been a time that you discounted the value of something you can do because it's easy.

There are all kinds of aptitude tests that are supposed to help you discover what you are good at. All they ever did for me was point to things I had already done (yes I could be a farmer. I grew up farming and ranching. That isn't an aptitude. It's a learned skill.)

I wondered how other people learned to recognize their talents and how they used them so I asked Hannah Austin, Helen Stimson and Jennifer Pointer about their experience. 

Sadly sometimes the answer is that life beats you down to the point of not functioning and THEN you are finally able to pay attention.

What about you? How did you discover the things that come easily to you and how to use them in the world?

Connect with the panelists:  Jennifer Pointer: https://www.linkedin.com/in/jennifer-pointer/ Helen Stimson: https://www.linkedin.com/in/helenstimson1/  Hannah Austin: https://www.linkedin.com/in/hannah-austin-35a51746/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

discoveryourtalent #thrive

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This was an intimidating conversation for me to have. I made up a lot of stuff in my head like, "do I have a right to talk about this?" But in the end I decided it was too powerful a conversation for me to shirk away from as a facilitator.

I am hugely grateful to Kazi Mghendi, Emily Rentas, LMHC and Francisco "Frank" Galindo, MBA for stepping up to have this conversation with me. Unlike most Quick Hits, they weren't "given" this topic. They chose it. My hat is off to them!

We would love to hear from you, what is it like to show up as a minority? 

Connect with the panelists: Emily Rentas, LMHC: https://www.linkedin.com/in/emilyrentas/  Kazi Mghendi: https://www.linkedin.com/in/kazi-mghendi-90917760/  Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

minority #toughconversations #brave

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Sometimes when people say they are being "authentic" they are actually being mean. And being "nice" at the expense of the truth is fake.

Somewhere there is room to be truly authentic while also being kind. Kazi Mghendi, Francisco "Frank" Galindo, MBA, Emily Rentas, LMHC and I sat down to have just that conversation.

How are you authentic and kind when what you have to share isn't a complement? 

Connect with the panelists: Kazi Mghendi: https://www.linkedin.com/in/kazi-mghendi-90917760/  Emily Rentas, LMHC: https://www.linkedin.com/in/emilyrentas/  Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

authenticity #kindness

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A huge part of success (however you define it) is being able to notice and grab opportunities when they come by. 

But it's harder than it sounds. I know I've missed a few because I didn't realize they were there until I connected the dots going backwards.

I asked Kevin Wash, James W Haile Jr, C.P.M. and Domenico Ciarallo how they catch opportunities before they are gone. I wish I could say they had a foolproof answer. But, they did have some ideas that can help.

How do you see opportunities as they happen?

Connect with the panelists: Domenico Ciarallo: https://www.linkedin.com/in/domenicociarallo/  James W Haile Jr: https://www.linkedin.com/in/james-w-haile-jr-c-p-m-97a3b52/   Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

opportunities #success

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The English language has all kinds of words that bump up against each other. What they mean and how we use them may depend on the person we are trying to describe more than what is actually happening.

In psychology we identify something as being a problem with it starts to negatively impact your life. But when other people try to put boundaries on what you should and shouldn't do, they may tell you there is a negative impact when you don't think there is. 

Who gets to say? 

The dictionary definitions are interesting:

Ambition: an earnest desire for some type of achievement or distinction, as power, honor, fame, or wealth, and the willingness to strive for its attainment 

Obsession: to dominate or preoccupy the thoughts, feelings, or desires of (a person); beset, trouble, or haunt persistently or abnormally

It's the "abnormally" bit that makes it tricky.

Ashley Owens, Sara Oblak Speicher, MBA, Royce King and I got to have a conversation about this topic.

Do you think women  are more likely to be judged obsessive? 

Connect with the panelists: Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/   Royce Gomez-King: https://www.linkedin.com/in/roycegomezking/ Ashley Owens: https://www.linkedin.com/in/ashowens/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

entrepreneur #ambition #obsession

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This is an ongoing problem for high performers. Even Usain Bolt, the fastest man in the world, can't maintain that speed for more than about 100 meters. 

If you increase the distance to a mile, that record is held by Craig Wheeler, who was running downhill at the time.

The point being we know that physical peak performance is a flash in time. Why do we expect mental performance to be different? 

I asked Chandima Dutton, Helena Bouchez and Christopher Martin how they managed the expectations of peak performance in their lives.

Sadly, it seems to be a challenge that all high performers face. What has, or hasn't, worked for you?

Connect with the panelists: Helena Bouchez: https://www.linkedin.com/in/helenabouchez/ Chandima Dutton: https://www.linkedin.com/in/chandimadutton/  Christopher Martin: https://www.linkedin.com/in/chrismartincomms/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ 

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

PushToTheEnd #KickIntoHighGear

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At first thought they seem like the same thing. But when you look deeper, they are quite different and nuanced. 

As I mentioned in the conversation, it is a huge red flag for me to see "autonomy" in a job description. I feel like it is a code word for, "You will be left free floating with no direction or support. Good luck."

I had the good fortune of having a full panel of Canadians. Glady Baradaran, Danica Virginia Meredith and Kondwani Mwase (who was SO gracious as I tried to say his name correctly) were amazing to have a partners in this discussion. They jumped right and went with it. 

What do you think about empowerment and autonomy? Do you think companies use them interchangeably? Would you ask for clarification if someone used one of them to describe their management style?

Connect with the panelists: Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-msc-od-6238071a/ Danica Virginia Meredith: https://www.linkedin.com/in/danicavm/  Kondwani Mwase: https://www.linkedin.com/in/kondwani-mwase/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

empowerment  #autonomy

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When I was a little girl I was often taken advantage of because I was taught to "share" and not be "selfish" to the point that I would allow other children to all but steal from me repeatedly. We were quite poor I would often have to go without because my parents couldn't replace something I had "given" away. 

As a teenager is got a little better. But I was still made a fool of by people who abused my kindness.

As an adult, I will still give the benefit of the doubt - once. But I am quick to believe people when they show me who they really are.

I wondered how other people balance being empathic and kind with also being street smart and not allowing themselves to be manipulated to their detriment. 

Fortunately, Kevin Wash, Emma Humphrey and Wayne Buckhanan, PhD were happy to have an interesting conversation and share their experience.

When does empathy become a problem? How does that balance work for you? Share with us in the comments.

Connect with the panelists: Emma Humphrey: https://www.linkedin.com/in/emma-humphrey-brand-marketing-founder-speaker/  Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/  Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

empathy #manipulation

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I want the answer to this question to be "yes." But I can't wrap my brain around how self-esteem is possible in a vacuum. 

Fortunately I was able to have a conversation about it with three women doing amazing things in the world, Heather Villa, PMP, Sarah Martin and Keji Moses.

Be a fly on the wall for our discussion and then let us know, do you think self-esteem is based on comparison or is there a way for that not to be a factor? 

Connect with the panelists: Heather Villa: https://www.linkedin.com/in/heathermvilla/  Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/  Sarah Martin: https://www.linkedin.com/in/epicsarah/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? It makes watching and connecting SUPER easy. Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

selfesteem #compare

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We recorded this conversation before the recent events that cut the lives of way too many people short.

At first I thought I might not post it. Too raw and might be seen as grabbing for attention on the tails of a horrible situation. 

As I thought more about it I realized that it doesn't honor anyone to stop living. And so, with the deepest respect to those who never had a chance to answer this question, I ask, "How do you apply, Life is too short, to your life?"

Thank you to Alexis Scott, George Rotsch and Stewart Wiggins for having this conversation with me. 

Connect with the panelists: Alexis Scott: https://www.linkedin.com/in/alexisjscott/  Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  George Rotsch: https://www.linkedin.com/in/georgerotsch/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

lifeistooshort  #lifeisbeautiful

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In this conversation with Atif Agha, Ursula Manvatkar and James H. Lee we realized there is not a hard and fast line but there really is a point where enough is enough.

Who do you think is responsible to noticing the line has been crossed? As a facilitator and a coach it is my responsibility to point it out. If that isn't your role, do you just listen until the complaining stops?

Let us know in the comments.

Connect with the panelists: James Lee: https://www.linkedin.com/in/jleeadvisor/  Atif Agha: https://www.linkedin.com/in/atifagha/  Ursula Manvatkar DipM MCIM: https://www.linkedin.com/in/ursula-manvatkar-dipm-mcim-chartered-marketer-39065910/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? It makes watching and connecting SUPER easy. Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

complaining #venting

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"You're selfish" is usually thrown out as an insult when you aren't doing something someone else wants you to do. They believe you have it in your means and they deserve it. OR that you are taking more than your share.

But what is the truth? Who gets to decide if something is selfish?

After we had this conversation I saw a post (forgive me I don't remember where) that said selfish is taking three pieces of pizza because you are afraid there won't be enough. Kindness is taking one for the same reason.

Thank you to Danica Virginia Meredith, Stewart Wiggins and Coach M J Tolan for having this conversation with me.

What do you think makes something selfish? Let us know in the comments.

If you would like to receive a summary email of the Quick Hits posted each week, let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

Connect with the panelists: Danica Virginia Meredith: https://www.linkedin.com/in/danicavm/ Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/ Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Want a summary of the five Quick Hits videos I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

selfish #selfless

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The easy reply is, "Yes I am." or to parrot back what they just said. But listening isn't about being able to regurgitate information (regardless of what they teach us to do in school). Listening is about action being taken.

When an adult says, "You're not listening" to a child, it means, "You're not doing what I'm telling you to do." Does it mean something different when adults say it to each other?

Dr. Laura Dowling, James Blair, Estelle ♻️ Poiré and I got to have a conversation with an international take on the topic. They made some really great points.

How do you respond when someone tells you you're not listening?

Connect with the panelists: Dr. Laura Dowling: https://www.linkedin.com/in/laura-dowling-dm/  Estelle Poiré: https://www.linkedin.com/in/estellepoire/  James Blair: https://www.linkedin.com/in/james-blair-31a04b17b/   Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

listening #takeaction

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It is a term that gets tossed around. "Thought leader" Tycoons, executives, business owners, outspoken or just loud individuals, prolific tweeters  - they might all be labeled thought leaders. 

What about the Nobel Prize winners who discover something amazing in a lab? Are they thought leaders?

Dare I say that the person who has lots of money and a huge social following who only puts out ideas they have paid other people to come up with isn't a thought leader?

Can you give yourself the label or does it have to be bestowed upon you by - - the masses? Someone with authority? 

I invited Atif Agha, Sara Oblak Speicher, and Chuck Groot to discuss what makes someone a thought leader. I'm not sure we came up with a definitive answer. 

What do you think?

To connect with the panelists, please visit their LinkedIn profiles: Atif Agha: https://www.linkedin.com/in/atifagha/  Sara Oblak Speicher: https://www.linkedin.com/in/saraospeicher/   Chuck Groot: https://www.linkedin.com/in/chuck-groot-b5763b25/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

thoughtleadership #thoughtleader  #thoughtfortoday #thoughtprovoking

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Asking for help might be one of the hardest things we have to do as humans. The vulnerability of saying, "I can't do this myself" is hard. 

And when we do ask, we hope the other person is going to be kind, even if they can't help us. That isn't always the case; which teaches us to be even more cautious about asking.

I had the opportunity to ask Megan Galloway, Melissa Mueller-Douglas, and Simon Coles to help me think through this topic. They shared some great insights.

How do you realize you need help and then how do you go about asking for it?

Want a summery of all five Quick Hits, plus the links to the panelists in your email every week? Let me know where to send it: https://stats.sender.net/forms/bY042a/view 

Connect with the panelists: Megan Galloway: https://www.linkedin.com/in/megalloway/ Melissa Mueller-Douglas, LMSW: https://www.linkedin.com/in/melissa-mueller-douglas-lmsw-21094245/  Simon Coles: https://www.linkedin.com/in/sjcoles/   Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

askforhelp #vulnerabilityisstrength

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Some fear you have to work through to get to the other side. Some fear is your subconscious brain trying to keep you from doing something dumb. 

Courage or bravery speak to having fear and doing it anyway.

Not having fear when you should is dangerous, even deadly.

What is the opposite of fear? Do we have a way to even speak about that idea?

Gabby Lubin, Ian Hendry and Greg Burton were fearless enough to dig into this abstract and difficult conversation with me. I think they made some really good points.

What is the opposite of fear to you?

Connect with the panelists: Gabby Lubin: https://www.linkedin.com/in/gabby-lubin-0a19607b/  Ian Hendry: https://www.linkedin.com/in/ian-robert-hendry/  Greg Burton: https://www.linkedin.com/in/gregburton41058/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

fear #thoughtprovoking

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This is such a personal and yet fundamentally human question. If we are always looking forward, for the next thing, we can end up at our grave feeling unfulfilled, like we didn't do the things we should have.

What does it look like to notice that you have a fulfilled life? I was fortunate to get to have this conversation with Keji Moses, Brandon Mahoney and Jodi Barrett. Each has a very different life journey from mine and what they consider "fulfilled" is also different.

What an interesting conversation we created!

What is your answer? What does a fulfilled life looks like for you?  

Connect with the panelists: Jodi Barrett: https://www.linkedin.com/in/jodi-barrett-8a9b7779/  Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/  Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

fulfilledlife #happiness #notice

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Do you just rip it off like a band-aid? Maybe dance around it? Maybe you're the type of person who other people say never admits they are wrong (side note - it is interesting that people who never admit they are wrong are also unlikely to admit it).

Michael May, Andrew Baharlias and Cole Galloway were kind enough to join me to talk about how they admit when they have been wrong.

It is harder to do than I wish it was. And even when you do, sometimes it's not enough to repair the situation. 

How do you admit you were wrong? Equally as interesting, how do you want someone to admit they were wrong to you?

Connect with the panelists: Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/  Andrew Baharlias: https://www.linkedin.com/in/andrew-baharlias-6b3a216/  Michael May: https://www.linkedin.com/in/michaelmay00/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

Coming soon - Quick Hits summary email. Once a week I will send out an email with the links to the five conversations that happened the week before along with the links to the panelists LinkedIn page. If you would like to receive it, please message me (this will be less clunky soon)

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

sorry #Iwaswrong

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Do people who promise greatness and deliver nonsense know they are frauds or do they believe they are doing good work?

In coaching, marketing and PR big promises and near zero delivery are more common place than not. It also happens in the trades; construction, plumbing/heating/HVAC, car maintenance and even in finance and wedding planning. 

The question I am too often asked is, "How do I choose someone honest who can and will do what they say?" That is a conversation for a different Quick Hits.

Today I wondered about whether people realize they are lying, selling a bill of goods they can't deliver, or if they naively believe they doing right by their customers.

Daniel T Gramkee, Wayne Buckhanan, PhD and Dr. Bob Choat weighed in with their perspectives from different industries. 

/Dr Robyn Rant: I like to give people the benefit of the doubt. I also think people need to take honest stock in what they are offering and what their clients say the results are. I am SO tired of hearing coaches blame the client (they didn't do the work). That might be true on rare occasions. For the most part, if someone is putting down money to work with you, they want to do the work. It's your job to help them make it happen. /end rant 

What do you think? Do people know they are stealing when they claim they can do something they can't?

To connect with the panelists, please visit their LinkedIn profiles: Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/  Daniel T Gramkee: https://www.linkedin.com/in/dtgramkee/  Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

fraud #marketing #construction #finance  #coaching

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"I'm just being authentic" has been used as an excuse for all kinds of bad behavior. It was mentioned in the comment section of another conversation that toddlers are given timeouts for being "authentic" and taught to "use their words" when they need something.

So where is the line for adults? When are we too controlled, too tightly regulating what we thing/feel and when are we being over the top and using authenticity as an excuse?  Who gets to decide? 

There doesn't seem to be a hard and fast answer but Jim Shulman (he/him), Sara Oblak Speicher, MBA and Jeff Mangum were willing to have a conversation with me to try to sort it out.

What do you think? Where is the line between expressing yourself and being overly dramatic? 

To connect with the panelists, please visit their LinkedIn profiles: Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/   Jeff Mangum: https://www.linkedin.com/in/jeffmangum/  Jim Shulman: https://www.linkedin.com/in/elsinoreba/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

authenticity #selfcontrol

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This is SUCH an interesting topic. Those words can mean SO many different things. And I need to do another conversation about how you respond when someone says it to you.

I am forever grateful to Jennifer Pointer, Ric Bachrach and Bill Dolan for having this conversation with me. We could have easily continued to unpick this topic for an hour.

What do you think, "You aren't listening to me" means?

To connect with the panelists, please visit their LinkedIn profiles: Jennifer Pointer: https://www.linkedin.com/in/jennifer-pointer/ Ric Bachrach: https://www.linkedin.com/in/ricbachrach/  Bill Dolan: https://www.linkedin.com/in/billdolan/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

listening #understanding

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In the entrepreneur world you hear it pretty often, "I don't mind working (insert insane hours) because I love what I do!" I started to wonder what being a "workaholic" really meant.

Hiding in work to avoid an unhappy home life or having to deal with personal demons - yes, that's likely.

But what if you're not "hiding" from something? You could still be neglecting other parts of your life (pretty likely). 

I decided to ask Domenico Ciarallo (serial entrepreneur) and Erica Breuer (also an entrepreneur) what they thought.

Do you think being a workaholic is related to whether or not you enjoy your work?  

To connect with the panelists, please visit their LinkedIn profiles: Domenico Ciarallo: https://www.linkedin.com/in/domenicociarallo/  Erica Breuer: https://www.linkedin.com/in/ericabreuer/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

workaholic #lovework

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The further you get in your career the less the answers are clearly right or wrong. As Simon Coles pointed out in our conversation, if there was a clear answer, someone would have made it rather than bringing it to him.

Dawn Bell, Steve Anglin, Simon and I got to talk about how we approach decisions when we don't know what to do. 

I would recommend you add this question to any discussion with senior leadership. The resulting conversation will be robust.

How do you approach decisions when you don't know what to do?

To connect with the panelists, please visit their LinkedIn profiles: Dawn Bell: https://www.linkedin.com/in/dawnbell/  Simon Coles: https://www.linkedin.com/in/sjcoles/ Steve Anglin: https://www.linkedin.com/in/stevewesolarcsp/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

decisionmaking #leadership

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Have you ever really thought about your process for being "on your game?" Athletes have rituals they go through. So do professional speakers. 

I wondered how other business professionals make sure they show up at their best and Tracy Martin, Stewart Wiggins and Lauren Schieffer, CSP were kind enough to share their expertise and experience with me.

Also of note - Lauren had wanted to go back and talk more about the word "armor." After we turned off the recording we discussed the idea that she didn't mean it as a way to hide or not be authentic (as I interpreted it). But rather as in being ready to perform.

How do you make sure you show up at your best every time?

To connect with the panelists, please visit their LinkedIn profiles: Tracy Martin: https://www.linkedin.com/in/tracy-martin-ba86b919/  Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Lauren Schieffer: https://www.linkedin.com/in/laurenannschieffer/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

preparation #gameon #getready

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We have all had it happen. You're watching the minutes tick down and the person you're talking to is getting up a head of steam. (Or maybe you are the chatty one. I've been guilty.)

I know I've felt embarrassed when I have felt like I overstayed my welcome. I have also had to cut someone off when I had another meeting to get to.

Helena Bouchez, Dr. Bob Choat and Pascal Derrien had some great ideas they have used successfully. 

What have you found works for you?

To connect with the panelists, please visit their LinkedIn profiles: Helena Bouchez: https://www.linkedin.com/in/helenabouchez/ Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Pascal Derrien: https://www.linkedin.com/in/pascalderrien/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

meetings #scheduling

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Maybe procrastination is not wanting to do a thing while laziness is not wanting to do anything? It's a question because I don't have a great answer.

Having a conversation with James W Haile Jr,  Janice Dru-Bennett and Bill Lindquist provided even more for me to think about. 

Is it lazy or procrastination to de-prioritize something? It could be neither. I could be good self-care.

Where do you draw the line between procrastination and laziness?

To connect with the panelists, please visit their LinkedIn profiles: Janice Dru-Bennett: https://www.linkedin.com/in/janicedru/  James W Haile Jr: https://www.linkedin.com/in/james-w-haile-jr-c-p-m-97a3b52/   Bill Lindquist: https://www.linkedin.com/in/williamslindquist/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

laziness #procastination

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To answer this question you have to define what a "high achiever" actually is. I'm not sure we did a great job of that in this conversation. Is it someone who wants to do more or who has done more than "average"? (I'm not exactly sure what average means in this case either.)

But despite that, Sara Oblak Speicher,  Stephanie Byrwa and Stephanie Wasylyk bravely stepped into this conversation with me. 

It seems that high achievers are really hard on themselves, they may not see themselves as doing enough (productivity dysmorphia) and they can take correction quite hard.

Whether you consider yourself a high achiever or not, we would love to hear how you think working with them or for them is different. 

To connect with the panelists, please visit their LinkedIn profiles: Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/ Stephanie Byrwa: https://www.linkedin.com/in/stephaniebyrwa/  Stephanie Wasylyk: https://www.linkedin.com/in/stephaniewasylyk/   Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

highachiever #highperformance #HighPerformer

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Talking through something to get it out of your head can be a good idea. But taking negativity and dumping it into someone else's head by talking about it isn't ideal.

What is the difference? Where is the line? Is it about how it is perceived by the other person?

Kashaun Parker, Christopher Jerjian and Charlie Janes made time in their day to have this conversation with me. It's harder to define than you might think.

To connect with the panelists, please visit their LinkedIn profiles: Charlie Janes: https://www.linkedin.com/in/charliejanes/  Christopher Jerjian: https://www.linkedin.com/in/chrisjerjian/  Kashaun Parker: https://www.linkedin.com/in/kashaunparkernextstepforwardcoaching/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

complaining #venting

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Is diversity only how people look? Surly there is more to it than that but looks is how we judge it. Is this panel diverse enough to even be having this conversation? By looks alone you would likely say no. If you knew more about the panelists, you might think otherwise.

Rick Alcantara. suggested this topic and as scheduling would have it Dawn Bell and Ed Samuel were available to be part of the conversation.

As always, we would love to hear your thoughts on this difficult but important conversation. 

To learn more about the panelists, please visit their LinkedIn profiles: Rick Alcantara: https://www.linkedin.com/in/rickalcantara/    Dawn Bell: https://www.linkedin.com/in/dawnbell/  Ed Samuel: https://www.linkedin.com/in/edsamuel/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

diversityequityinclusion #diversityequityandinclusion

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Assumptions are a necessary part of life. You assume your office chair is going to support your weight. We assume the letter we mailed will get where we sent it (eventually). We assume people will do the things they said they will do.

But some assumptions are lazy and unhelpful or even hurtful. I asked Karen Loomis, Christopher Hakim and Mohan Ananda how they notice and address assumptions we might not even realize we are making.

How do you realize you are making an assumption and does noticing it change anything?

To connect with the panelists, please visit their LinkedIn profiles: Karen Loomis: https://www.linkedin.com/in/kloomis/     Christopher Hakim: https://www.linkedin.com/in/christopherhakim/  Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

assumptions #bebetter

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Is it impossible to be a workaholic if you enjoy your work? What about the other people in your life who have to put up with your workaholic-ness?  

If you want to stop and smell the roses every day do you lack ambition?

Fortunately Emily Rentas, Michael Davis and Kevin Wash were kind enough to dive into this conversation with me and share their thoughts on a subject that could easily create a long and thought provoking conversation.

We would love to hear what you think about ambition in the comments. 

To connect with the panelists, please visit their LinkedIn profiles: Emily Rentas, LMHC: https://www.linkedin.com/in/emilyrentas/  Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/  Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

ambition #workaholic

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Somewhere there is a balance between being a martyr that takes on doing everything at the expense of our mental and physical health and being selfish, narcissistic and not caring about others.

Where exactly that line is, is hard to say. I asked Estelle Poiré, Glady Baradaran and Craig Leonard why putting ourselves first (not even at the expense of others) often has so much guilt attached to it.

Where do you think the line is and what are your thoughts about the guilt?

To connect with the panelists, please visit their LinkedIn profiles: Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-msc-od-6238071a/ Estelle Poiré: https://www.linkedin.com/in/estellepoire/  Craig Leonard: https://www.linkedin.com/in/craigleonardvt/   Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

guilt #selfcare

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This is WAY harder to define than you might think. Is disrespect intent or perception? Who gets to decide? It seems that the person with the most power gets to say what is or isn't disrespectful. 

This conversation isn't any easier in team and leader development workshops. Disrespect is something we all think we "know" when we see it but putting a hard line definition on it is almost impossible. Hence the need to have the conversation.

Thank you to Beth Hill Poulin, Wayne Buckhanan, PhD and Doug Crowe for spending ten minutes trying to get to a reasonable answer.

To connect with the panelists, please visit their LinkedIn profiles: Beth Hill Poulin: https://www.linkedin.com/in/beth-hill-poulin/  Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/  Doug Crowe: https://www.linkedin.com/in/thedougcrowe/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

respect #authority

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This conversation started in the comments section on LinkedIn with John Mollison. He told me that a decorated war veteran said, "It ain't braggin' if you've done it."

It seems to me that the more accomplished I become the more it sounds like bragging when I talk about it.

Michael Sicuranza and James H. Lee joined in for an amazing conversation about accomplishment, bragging and at the very end we touched on if there is a gender difference.

We would love to hear what you think. What makes something bragging?

To connect with the panelists, please visit their LinkedIn profiles: John Mollison: https://www.linkedin.com/in/johnmollison/  James Lee: https://www.linkedin.com/in/jleeadvisor/  Michael Sicuranza: https://www.linkedin.com/in/michaelsicuranza/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

proud #accomplishments

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Most people will tell you they still have more to do in life. Things they want to accomplish, potential they have yet to reach.

But, constant striving, always looking at the next thing you haven't yet achieved is a recipe for unhappiness and stress.

I was fortunate to have Cami Travis-Groves, Cyrus McCall and Simon Coles join me for this particular conversation. What an amazing set of human beings living their best lives!

To connect with the panelists, please visit their LinkedIn profiles: Cyrus McCall: https://www.linkedin.com/in/cyrus-mccall-9355441ba/  Cami Travis-Groves: https://www.linkedin.com/in/goodjujucami/  Simon Coles: https://www.linkedin.com/in/sjcoles/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

potential #inthemoment

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I never learned to golf because you can't learn in private. I didn't want to look like a foolish beginner.

The other side of the coin is getting stuck in mediocrity. Starting but then not pushing yourself into the uncomfortable place where growth happens and where you might fail.

Lauren Schieffer, CSP, Ian Hendry and Coach M J Tolan were kind enough to explore this topic with me and talk about how they benefit from having a #GrowthMindset.

How do you get started and move through the awkward beginner stage of things?

To connect with the panelists, please visit their LinkedIn profiles: Lauren Schieffer: https://www.linkedin.com/in/laurenannschieffer/ Ian Hendry: https://www.linkedin.com/in/ian-robert-hendry/  Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

ColonelsDaughter #podcast

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Yet another conversation where the question I thought I was asking wasn't the question I got answers to. For me, "staying in your lane" means doing the things you are good at and qualified to do and letting other people do the things they are good at and qualified to do.

JC Glick, LTC (R), U.S. Army, MA started the conversation off by talking about how having "lanes" creates hierarchy where "leaders" won't do jobs that they consider "below" them. 

Seema Desai, DDS, CPC, ACC, ELI-MP, CPDS added that as a dentist, sweeping the floor was sometimes interpreted as her silently rebuking someone for not doing their job (she was just doing something that needed to be done).

Greg Burton shared a real-time event from his business about a problem with his website and how glad he was that figuring out the code was not his lane and he was happy to let others take care of it.

What a rich and different conversation than I thought we would have.

What comes up for you when someone says, "stay in your lane?"

To connect with the panelists, please visit their LinkedIn profiles: Seema Desai: https://www.linkedin.com/in/seema-desai-dds/  JC Glick: https://www.linkedin.com/in/jcglick/  Greg Burton: https://www.linkedin.com/in/gregburton41058/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

doyourthing #niche

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Perhaps the hardest thing about procrastination is noticing when you're doing it. It is so easy to find other things that are perfectly useful to do (vacuuming is my go to) but aren't the priority.

I asked Heather Villa, Jennifer Pointer and Dr. Bob Choat how they notice and manage procrastination. The bottom line, procrastination is easy. Not doing it takes setting yourself up for success and then sticking to it. And if that were easy procrastination wouldn't be a thing.

To connect with the panelists, please visit their LinkedIn profiles: Heather Villa: https://www.linkedin.com/in/heathermvilla/  Jennifer Pointer: https://www.linkedin.com/in/jennifer-pointer/ Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

procrastination #avoidance

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You realize you are spinning your wheels and not making progress. Or maybe you don't notice and someone else has to point it out to you.

Now you have to figure out how to get yourself out of the rut and back on track.

Royce Gomez-King, Don Oblazney and Jonathan Gaev had some great ideas for getting unstuck and for noticing when you are. I also shared my 3x rule about tasks getting moved from list to list but not getting done.

How do you jump start yourself?

To connect with the panelist, please visit their LinkedIn profiles/website: Royce Gomez-King: https://www.linkedin.com/in/roycegomezking/ Don Oblazney: https://www.linkedin.com/in/donoblazney/  Jonathan Gaev: www.powerofproject.com Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

getunstuck #jumpstart

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My dad used to tell me that I should never expect anything because then I wouldn't be disappointed. I think that is a horrible way to through life. Optimism is one of the things that bring joy to life and with that comes expectations (But that is a topic for a different conversation).

Disappointment is also part of life. We have to figure out how to deal with the emotions and move on. Anita Toth, Walker McKay and Keji Moses were kind enough to share some of their disappointments and how they have moved on from them.

There is so much packed into this short conversation.

We would love to know, how do you pick yourself up after a disappointment?

To connect with the panelists, please visit their LinkedIn profiles: Keji Moses CMgr FCMI: https://www.linkedin.com/in/keji-moses-mcmi-61aaa6180/  Anita Toth: https://www.linkedin.com/in/anitamtoth/  Walker McKay: https://www.linkedin.com/in/walkermckay/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#disappointed #disappointment

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If potential is something untapped or unused, who says if you have to use it or in what way it should be used? Is it really possible to "waste" potential? 

Clearly I have lots of questions about potential. Fortunately Deborah Ager, Dominic Vogel and Daniel Anton were willing to share their thoughts and personal stories.

What do you think? Can potential be wasted?

To connect with the panelists, please visit their LinkedIn profiles: Deborah Ager: https://www.linkedin.com/in/deborahager/  Dominic Vogel: https://www.linkedin.com/in/domvogel/ Daniel Anton: https://www.linkedin.com/in/danielanton1/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

fulfillment

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The word "collab" gets thrown around a lot (at least in the coaching world) and I have seen "influencers" take advantage of people's dreams by suggesting them.

But collaboration is also a great way to make something better than the sum of the parts. 

Atif Agha, Stewart Wiggins and Matthew Percia shared their insights into what a collaboration actually is, tips for making them work well and what to look out for when they are going badly.

Do you think #collaboration has the same dark underbelly in other industries as I have seen in coaching?

To connect with the panelists, please visit their LinkedIn profiles: Atif Agha: https://www.linkedin.com/in/atifagha/  Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Matthew Percia: https://www.linkedin.com/in/matthewpercia/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

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Being polished is good. Being slick is slimy. At least the way the words are used in the English language. But why? What are the nuances that would tell you if someone was slick or polished?

This topic came from a Patrick McGowan post on LinkedIn about putting your best self forward in the video first world. Sara Oblak Speicher, MBA and Bill Hyche joined the conversation.

Patrick shared some of his Grandmother's wisdom: "You always dress for the dignity of the occasion." 

Sara pointed out that the Quick Hits about making a bad first impression (https://youtu.be/CwTbzQgbBbM ) is also relevant.

How are slick and polished different in your mind?

To connect with the panelists, please visit their LinkedIn profiles: Sara Oblak Speicher, MBA: https://www.linkedin.com/in/saraospeicher/ Patrick McGowan: https://www.linkedin.com/in/mcgowanpatrick/  Bill Hyche: https://www.linkedin.com/in/billhyche/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

slick #polished

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A conversation about disagreements that ended in a disagreement. There is something poetic about that. 

Brett A McCall, Philip Tate, Simon Coles and I agreed that disagreements are a healthy and important part of any relationship. But what does it mean for a disagreement to be "resolved?" Does deciding to not discuss certain topics count as resolved? What about just removing someone from your life?

We had an interesting and lively conversation and would love to hear what you think about resolving disagreements. 

To connect with the panelists, please visit their LinkedIn profiles: Brett McCall: https://www.linkedin.com/in/brettmccall/  Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/ Simon Coles: https://www.linkedin.com/in/sjcoles/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

disagreement #argument #agreetodisagree

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Then what do you do about it?

The warning signs are subtle, until they aren't. And pulling yourself out of burnout requires energy and motivation you might not have because you are burnt out. By the time someone says, "I'm getting burned out" they usually already are. 

I asked Domenico Ciarallo, James W Haile Jr  and Gary Fredericks how they know if they are heading towards burnout.

Some of their answers were what you might expect, lack in interest in things they enjoy and not eating has healthy as they know they should. 

How do you catch burnout before you end up in the spiral of exhaustion?

To connect with the panelists, please visit their LinkedIn profiles: James W Haile Jr: https://www.linkedin.com/in/james-w-haile-jr-c-p-m-97a3b52/   Domenico Ciarallo: https://www.linkedin.com/in/domenicociarallo/  Gary Fredericks: https://www.linkedin.com/in/garyfredericks/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

burnoutprevention #burnoutrecovery #burnout

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The simple answer is responsive is giving the market something it is asking for (reactive). Innovative is creating something it doesn't know it wants and then can't live without (proactive).

In this conversation we discovered a third option, creating something that doesn't exist (innovative) that the market is demanding it needs (responsive).

It was a lively conversation with Charlie Janes, Michael Davis and Pascal Derrien. We even got into how companies encourage or squelch innovation. The conversation created the question, How can a leader get the most from introverts? That will be posted tomorrow.

To connect with the panelists, please visit their LinkedIn profiles: Pascal Derrien: https://www.linkedin.com/in/pascalderrien/  Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/  Charlie Janes: https://www.linkedin.com/in/charliejanes/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

innovation #responsive

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This conversation stemmed from our previous discussion about innovation (https://youtu.be/Q1OhIo2d1io) when Michael Davis pointed out that it is easy to lose the contributions of people who are unwilling to "fight" for space in a conversation.

We were fortunate to have Pascal Derrien, a self-identified introvert to share his perspective and Charlie Janes to add his experience from many years of developing and leading teams.

The one huge takeaway - a good facilitator is critical and the leaders themselves are not the ideal person to facilitate.

What do you think? Particularly if you find your ideas get lost in conversations. How can it be done better?

To connect with the panelists, please visit their LinkedIn profiles: Michael Davis: https://www.linkedin.com/in/michaeldavisspeakingcpr/  Pascal Derrien: https://www.linkedin.com/in/pascalderrien/  Charlie Janes: https://www.linkedin.com/in/charliejanes/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

introverts #extroverts #innovation #ideas

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To connect with the panelists, please visit their LinkedIn profiles: Jim Comer: https://www.linkedin.com/in/jimcomer/  Brittany Wilson, M.Ed.: https://www.linkedin.com/in/brittany-m-wilson1031/  David Arthur, MDiv CE, MRT, RBLP-C: https://www.linkedin.com/in/david-arthur-mdiv-ce-mrt-rblp-c-9a2a8364/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

aprilfoolsday #jokes #lying

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Manipulation is an ugly word. The personal experiences that Rick Alcantara, and Ed Samuel shared highlight the darker aspects of people trying to separate us from our money or time to benefit themselves.

Kashaun Parker, and Mohan Ananda continue the conversation by talking about how you have to look out for people trying to take advantage of you in your business.

Sadly this is a conversation where we didn't have a good answer. If you are open and kind, there will always be people who trying to take advantage of you.

How do you notice it happening and what do you do about it?

To connect with the panelists, please visit their LinkedIn profiles: Kashaun Parker, CPC, MBA, CLDS, CTDS: https://www.linkedin.com/in/kashaunparkernextstepforwardcoaching/  Rick Alcantara: https://www.linkedin.com/in/rickalcantara/    Ed Samuel: https://www.linkedin.com/in/edsamuel/  Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

manipulation #networkmarketing

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They seem to be a dichotomy. You can either be humble and modest about your accomplishments or you can be confident and proud. But I wondered if it was possible to be both confident and humble.

I asked Helen Stimson and Patrick McGowan what they thought. Helen suggested the word "approachable" and we talked about being able to recognize when you don't know.

I came away thinking humble and confident might be a spectrum and like most spectra, the sweet spot is somewhere in the middle.

What do you think? How do humble and confident go together?

To connect with the panelists, please visit their LinkedIn profiles: Helen Stimson: https://www.linkedin.com/in/helenstimson1/  Patrick McGowan: https://www.linkedin.com/in/mcgowanpatrick/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

confidence #humbleness

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It has the chance to happen every time you meet someone new. They are going to make some kind of judgement about you. Their first impression will be formed lightning fast.

If it's a bad impression, are you stuck with it? I asked Sara Oblak Speicher, MBA, Chris Thompson and Dr. Bob Choat about their experience with bad first impressions. 

Sara made a really good point when she said, "To the right person you will never say the wrong thing and to the wrong person you will never say the right thing." 

So maybe we should just be ourselves and let the impressions fall where they may. What do you think?

To connect with the panelists, please visit their LinkedIn profiles: Sara Oblak Speicher: https://www.linkedin.com/in/saraospeicher/   Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Chris Thompson: https://www.linkedin.com/in/obadiahgroup/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

experience #impressions #firstimpressions #firstimpression #badfirstimpression

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Yes there is another type of listening to think about. The idea of "deep" listening feels intense, purposeful and impactful to me. But my thinking so doesn't make it true. I needed to ask the question.

During the course of this conversation James Blair pointed out that humans can listen at twice the speed we can speak. That means at any moment half your brain's capacity could be wandering off from the conversation.

Having this conversation with thoughtful, intentional people like Jona Ohm, APR, Stewart Wiggins and James Blair made it the perfect place to explore the idea of deep listening while also practicing deep listening.

What does "deep listening" mean to you? How do you know if someone is deep listening to you?

To connect with the panelists, please visit their LinkedIn profiles: James Blair: https://www.linkedin.com/in/james-blair-31a04b17b/   Jona Ohm: https://www.linkedin.com/in/jonaohmapr/  Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/   Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

listening #listeningskills #deeplistening #feelingheard #listentounderstand #brainscience

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It seems like bitterness is an accusation that is tossed out rather than an emotion (it is an emotion right?) that we think about and address.

I was accused of being bitter when I set some boundaries around a situation. I asked Sara Oblak Speicher, MBA, Heather Villa, PMP and Dr. Bob Choat about bitterness. What an amazing, thought provoking and useful conversation. 

I am SO thankful that I have the opportunity to have and then share important conversations like this. 

What are your thoughts about bitterness?

To connect with the panelists, please visit their LinkedIn profiles: Sara Oblak Speicher: https://www.linkedin.com/in/saraospeicher/  Heather Villa: https://www.linkedin.com/in/heathermvilla/  Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

bitter #bitterness #anger #boundaries #boundariesarehealthy #emotions #feelings

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It's a weird phrase. I thought it meant "walk away," "turn the other cheek," or to "let something go."

But what I make up about it isn't nearly as interesting as being able to ask other people what they think.

Eric James Smith, Stephanie Byrwa and Simon Coles provide amazing insights into not only what it means to be a better human but actually how to do it.

What do you think? What does it mean to be a "better human?"

To connect with the panelists, please visit their LinkedIn profiles: Eric James Smith: https://www.linkedin.com/in/ericsmith302/  Stephanie Byrwa: https://www.linkedin.com/in/stephaniebyrwa/ Simon Coles: https://www.linkedin.com/in/sjcoles/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

betterhuman #niceness #kindness #truthtelling #judgement #judgment #walkaway

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This conversation brought to light how differently humans react when they realize someone isn't trustworthy. Should you talk to them about it? Just walk away? Look at what it is about you that makes you lie-to-able (how's that for a word)?

I asked Estelle Poiré, Alvaro Peralta and Coach M J Tolan how they handled untrustworthy people.

Do you agree or disagree with them?

To connect with the panelists, please visit their LinkedIn profiles: Estelle Poiré: https://www.linkedin.com/in/estellepoire/  Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/  Alvaro Peralta: https://www.linkedin.com/in/alvaroperalta/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

trust #untrustworthy #honesty #integrity #ethics #humanity

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It's a word that gets tossed around a lot. Accountability partners. Accountability coaches. Accountability groups. We can be accountable to ourselves, to others, to a higher power. There can be a lack of accountability. And we can be held accountable.

But what does it actually mean? I asked Jennifer Pointer, Dr Cole Galloway and Nicole Anderson what they thought about accountability. We were able to touch on a surprising number of angles in just ten minutes.

To connect with the panelists, please visit their LinkedIn profiles: Jennifer Pointer: https://www.linkedin.com/in/jennifer-pointer/ Nicole Anderson: https://www.linkedin.com/in/nicoleandersonhr/  Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

accountability #accountabilitycoach #accountabilitypartner #beaccountable

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I am clearly the odd ball in this group. Taking time off, decompressing and not having my brain remind me that there is work piling up is hard for me.

Fortunately I had three people on this panel, Jane Dolente, Jeff Mangum and JC Glick, LTC (R), U.S. Army, MA, who had some tips for how they handle it.

Although to be fair, I will likely never be as stoic as JC is about it.

What about you? How do you get your brain to chill when it's chill time?

To connect with the panelists, please visit their LinkedIn profiles: Jane Dolente: https://www.linkedin.com/in/janedolente/  Jeff Mangum: https://www.linkedin.com/in/jeffmangum/  JC Glick: https://www.linkedin.com/in/jcglick/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

vacationmode #takeabreak #worry #worryfree #workcation #overwhelm #dread

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Are you walking around to get to know your employees and find out how you can help them be successful or are you trying to catch them doing something wrong so you can punish them?

Your answer will make or break the success of your team.

When I worked in corporate I had several bosses I dreaded coming towards me or having their name show up on my phone. They were never in touch for a positive reason. 

After having a conversation with Tom Brush, Glady Baradaran and George Rotsch, I can say with certainty - Don't be that boss.

To connect with the panelists, please visit their LinkedIn profiles: Glady Baradaran: https://www.linkedin.com/in/glady-baradaran-msc-od-6238071a/ Tom Brush: https://www.linkedin.com/in/tombrush/  George Rotsch: https://www.linkedin.com/in/georgerotsch/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

management #managementdevelopment #managementskills #leadershipdevelopment #goodboss #badbosses

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Does transparency fall along the lines of "I'll be honest with you" in that it makes you wonder what they are trying to distract you from by trying to make you feel like they are being forthright? 

Jonathan pointed out that transparency can go too far into nudity or the naked truth. You don't have to bare all your dirty laundry in striving for transparency.

This conversation with Don Oblazney, Alvaro Peralta and Jonathan Gaev MSE, PMP highlighted the grey area of "transparency" and how too much is awkward and too little is dishonest.

What does transparency in business mean to you?

To connect with the panelists, please visit their links below: Alvaro Peralta: https://www.linkedin.com/in/alvaroperalta/  Don Oblazney: https://www.linkedin.com/in/donoblazney/  Jonathan Gaev: www.powerofproject.com Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

transparent #honesty #business #honest #truth #lies #hide

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Anxiety is both a good thing and a bad thing. Too little and you have no motivation to get off the couch. Too much and you are too overwhelmed to get off the couch.

The spot in the middle is ideal. But how do you get there and then not let it tip over into too much?

I got to talk to Walker McKay, Heather Markel and Greg Burton about exactly that. It is always fun to hear other people's perspective on "everyday" things.

How do you notice when the pressure in your life has gone beyond being useful and then what do you do about it?

To connect with the panelists, please visit their LinkedIn profiles: Heather Markel: https://www.linkedin.com/in/heathermarkel/  Walker McKay: https://www.linkedin.com/in/walkermckay/ Greg Burton: https://www.linkedin.com/in/gregburton41058/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

pressure #overwhelm #diamonds #change #breathe #underpressure

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Trust is a deeply ingrained part of being human. To survive as a species we had to trust those close to us to survive. We also had to not trust those who wanted to steal our food or even kill us. How do you tell the difference? 

I wish there was an easy answer and I could say I always get it right. Neither is true. I asked Jonathan Gaev, Don Oblazney and Alvaro Peralta how often they actively think about if they can trust someone.

The truth is, we very rarely think about it until after someone has proven themselves to be untrustworthy.

This is another topic that we could certainly have spent more time on. I want to hear more about how to handle it when you realize someone isn't trustworthy.

To connect with the panelists, please visit their links below: Jonathan Gaev: www.powerofproject.com Don Oblazney: https://www.linkedin.com/in/donoblazney/  Alvaro Peralta: https://www.linkedin.com/in/alvaroperalta/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

trust #trustworthiness #trustworthy #trustyourintuition #trust

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They look the same - employees doing their thing. The difference is in the "boss" being available if employees need support. But how might upper management be able to tell what is going on?

James W Haile Jr, C.P.M., Marques Ogden and Royce Gomez-King have different backgrounds making them a great panel for this discussion. They shared experience in what has worked and what hasn't when it comes to giving employees autonomy (or not).

How do you know if employees have autonomy or if they aren't getting the leadership they need?

To connect with the panelists, please visit their LinkedIn profiles: James W Haile Jr: https://www.linkedin.com/in/james-w-haile-jr-c-p-m-97a3b52/   Royce Gomez-King: https://www.linkedin.com/in/roycegomezking/ Marques Ogden: https://www.linkedin.com/in/marquesogden/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

leadership #management #experience #neglect  #communication #MarquesOgden

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There are lots of people who happily give advice. I don't know about you but I have certainly taken feedback to heart only to learn later that it was uniformed, had an agenda or was just plain wrong.

I asked Heather Villa, PMP, Mohan Ananda and Robert Bailey how they decided when to take feedback and when to let it pass by.

How do you decide if the feedback you are getting is valuable or not?

To connect with the panelists, please visit their LinkedIn profiles: Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/  Heather Villa: https://www.linkedin.com/in/heathermvilla/  Robert Bailey: https://www.linkedin.com/in/therobertbailey/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

feedback #feedbackmanagement #advice #advicematters #ignore

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It seems like this should be straightforward. Surly we can define and recognize bullying easily. It turns out it is much more complicated than it looks. Who gets to decide when something is bullying? The person being bullied? A by-stander? 

When bullying is researched they use clear definitions. But in everyday life, things get blurry.

Philip Tate, APR, Francisco "Frank" Galindo, MBA and Brett A McCall were kind enough to wade into this conversation with me. Ten minutes wasn't nearly enough for us to talk through the nuances of bullying.

Weigh in in the comments. When does something become bullying?

To connect with the panelists, please visit their LinkedIn profiles: Philip Tate: https://www.linkedin.com/in/philiptateaprfellowprsa/ Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/  Brett McCall: https://www.linkedin.com/in/brettmccall/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

bullying #bullyingawareness #bullyingprevention #bully #thoughtprovoking

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It seems like conversations where the discourse is both deep and kind are rare. Too often people are talking AT each other rather then TO each other and, as Kevin pointed out, just waiting for the other person to stop talking so they can speak.

I asked Kevin Wash, Tracy Martin, Ziz Abdur-Ra'oof, and Bill Lindquist what they thought an honest debate was and how humans might get better at creating and engaging in them.

The conversation touched on many aspects of the human condition, why communication often doesn't work and what we can do to make it better.

Why do you think real conversations where the goal is to understand even if we don't agree are so rare these days?

This conversation ended up being five people instead of four. Creative discretion on my part. Do you have an opinion on whether four or five panelists is better?

To connect with the panelists, please visit their LinkedIn profiles: Bill Lindquist: https://www.linkedin.com/in/williamslindquist/ Tracy Martin: https://www.linkedin.com/in/tracy-martin-ba86b919/  Ziz Abdur-Ra'oof, ACC: https://www.linkedin.com/in/zizabdurraoof/  Kevin Wash: https://www.linkedin.com/in/kevin-wash-23b90915/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

fight #debate #learning #honestconversations #listentounderstand #shareknowledge #communication

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During this conversation we realized there are at least three different types of apology. The emotional apology - I'm sorry I hurt you. The end the problem apology - I'm sorry you feel that way. And the customer service script apology - I'm sorry this is happening (but there is nothing I can do about it). 

Regardless of the type of apology, humans are pretty awkward about it. In many situations saying, "It's okay" is simply not true. But saying "Your apology is worthless" is also not the right answer.

With all that messiness in mind I asked Heather Markel, Simon Coles and Brian Bielawski (apologies for his audio - this is a "warning" apology - as in, I know it is bad. I can't fix it. But I think the content is valuable enough to post it anyway.) how they handle professional apologies.

The conversation was enlightening and too short.

To connect with the panelists, please visit their LinkedIn profiles: Brian Bielawski: https://www.linkedin.com/in/brianbielawski71/ Simon Coles: https://www.linkedin.com/in/sjcoles/ Heather Markel: https://www.linkedin.com/in/heathermarkel/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

apology #apologize #sorrynotsorry #sorry #customerservice

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Several weeks ago I had a conversation with an all male panel about bullying (https://youtu.be/CmH-ljUzhVw) and I made the promise that the next time I had an all female panel (which happens VERY rarely) I was going to ask the same question.

This conversation with Helena Bouchez, Diane Helbig and Yvonne Gamble is the result. The most interesting difference is that the men spoke almost exclusively about what they do when someone else is bullied. The women talked about if they were bullied and I had to ask what they do if someone else is being bullied.

Listen in and then we would love to hear what you think. 

To connect with the panelists, please visit their LinkedIn profiles: Helena Bouchez: https://www.linkedin.com/in/helenabouchez/ Diane Helbig: https://www.linkedin.com/in/dhelbig/  Yvonne E. Gamble: https://www.linkedin.com/in/yvonnegamble/   Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

#bullying #bullyingawareness #bullyingprevention #bully #superwoman

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How do you avoid them while still allowing the flexibility to innovate?

When working with teams, role ambiguity - who is responsible for what when - often causes miscommunication, missed deadlines, double work and unhappy people.

Unfortunately, many leaders and athletic coaches don't take the time to do the work to create clear roles while also leaving the door open to the evolution of responsibilities.   

I had the opportunity to ask three people with different work histories, Don Oblazney (corporate), Anthony Ferrera (government) and Domenico Ciarallo (entrepreneur), about their experience with role ambiguity and how they have handled it.

The conversation looks at everything from interviewing, job descriptions, feedback and professional development.

What problems have you seen arise from a lack of clear roles and responsibilities? 

To connect with the panelists, please visit their LinkedIn profiles: Don Oblazney: https://www.linkedin.com/in/donoblazney/  Anthony Ferrera: https://www.linkedin.com/in/anthony-ferrera-6308902/ Domenico Ciarallo: https://www.linkedin.com/in/domenicociarallo/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. www.DrRobynOdegaard.com

leaders #work  #roles #workrelationships #experience #management

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Being able to expand the number of people we can learn from, grow with and share information with is critical to success and possibly even happiness. 

But until you reach a certain level of success, people likely aren't beating a path to your door just to help you grow your network.

I asked Gary Fredericks, James W Haile Jr, C.P.M. and Dr. Bob Choat, each very well connected, how they have expanded and maintained their networks.

The short but not simple answer - be brave. Ask to connect. Engage with those connections. Ask for knowledge.

Do you have a way to build your knowledge pool and reach? Share it in the comments!

To connect with the panelists, please visit their LinkedIn profiles: Gary Fredericks: https://www.linkedin.com/in/garyfredericks/  James W Haile Jr: https://www.linkedin.com/in/james-w-haile-jr-c-p-m-97a3b52/   Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

networking #network #connections #coldemails #coldcalling #brave

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Brett articulated what most people think when I ask this question when he explained that resilience is a GOOD thing and that being able to come back from adversity doesn't have a down side.

As we got into the conversation the idea that word "resilience" is also used to mean, "keep going when the going gets tough" and that is where there can be too much of a good thing.

Dinette Rivera, Ziz Abdur-Ra'oof, Brett McCall and I got to spend ten minutes unpicking this idea and trying to decide when resilience is in order and when throwing in the towel to pivot is the best option.

What do you think?

To connect with the panelists, please visit their LinkedIn profiles: Ziz Abdur-Ra'oof, ACC: https://www.linkedin.com/in/zizabdurraoof/ Dinette Rivera: https://www.linkedin.com/in/dinetterivera/  Brett McCall: https://www.linkedin.com/in/brettmccall/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

resilience #resilienceatwork #keepgoing #keeppushing #pivot #pivotin

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In hindsight it is pretty easy to know when something was a bad idea simply based on the results. Wouldn't it be nice if you could know before you get into something if it was a good idea or not?

I asked Dr. Wayne Buckhanan, Dr. Bob Choat and Jim Comer how they decided if something was a good idea or a bad idea. The life stories they shared of both outcomes are amazing.

Do you agree with us? How do you decide if something is a good idea or not?

To connect with the panelists, please visit their LinkedIn profiles: Dr. Bob Choat: https://www.linkedin.com/in/bobchoat/  Jim Comer: https://www.linkedin.com/in/jimcomer/  Dr. Wayne Buckhanan: https://www.linkedin.com/in/waynebuckhanan/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

ideas #ideasworthsharing #goodidea #badidea #decisionmaking #decisions

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There are a lot of different kinds of professional invitations. Things you want to do but don't fit in your schedule. Things you don't want to do. Things that have nothing to do with you but the sender keeps pestering you. Things you want to do but shouldn't. The list goes on.

I had the opportunity to ask Greg Gurev, Brandon Mahoney and Doreen McGettigan how they handled such situations. I found it interesting that the human condition of trying to be kind, not awkward and still maintain the boundaries you need by saying no is alive and well.

To connect with the panelists, please visit their LinkedIn profiles: https://www.linkedin.com/in/ggurev/ https://www.linkedin.com/in/drstartup/ https://www.linkedin.com/in/doreen-mcgettigan-b4537a26/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

sayingno #boundaries #decline #notavailable #doesntwork #thanksforasking

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You might think that because I have expensive pieces of paper hanging behind me when I do zoom calls that I am all about credentials. Not so. I got my degree from the school of hard knocks long before I started college at 32.

As Matt pointed out during our conversation - credentials will get you invited to the party but your competence is what lets you stay.

Listen in as Matthew Percia, Helena Bouchez, Stewart Wiggins and I talk about how having credentials did not make us competent (that takes time and practice) and how being extremely competent but without credentials kept us from being paid and promoted in line with the work we were doing.

How do you find the person who is highly skilled but without credentials? How do you weed out the person with tons of book smarts (credentials) but no (as Steward called it) common sense?

To connect with the panelists, please visit their LinkedIn profiles: Stewart Wiggins: https://www.linkedin.com/in/stewart-wiggins/  Helena Bouchez: https://www.linkedin.com/in/helenabouchez/ Matthew Percia: https://www.linkedin.com/in/matthewpercia/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

competences #credibility #degrees #credentials #competent #hiring #vendors

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Big goals come with LOTS of moving parts. Managing those bits of strategy while also making sure you are moving in the right direction  can lead to getting lost in the weeds of the process.

I asked Connie Whitman, MBA, James H. Lee and Pascal Derrien how they make sure they are doing the next right thing. 

The answers varied from having a great team to making a point to step back and check in. 

How do you know you are doing the things that are driving you forward and brushing aside the busy work?

To connect with the panelists, please visit their LinkedIn profiles: Pascal Derrien: https://www.linkedin.com/in/pascalderrien/  Connie Whitman: https://www.linkedin.com/in/conniewhitman/  James Lee: https://www.linkedin.com/in/jleeadvisor/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

strategyexecution #strategicplanning #lost #businessadvice #success

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"Busy" is not a healthy response for "How are you?"

Checking the boxes and getting a lot done can make you feel like you're being productive.  But it is also important to step back and make sure you aren't churning through things that are draining you and not getting you any closer to living your most fulfilled life. 

I asked Jonathan Gaev MSE, PMP, Jona Ohm, APR and Domenico Ciarallo how they keep from losing themselves in the busyness of life. 

Our conversation reminded me to look at the things in my schedule with an eye for removing the noise, appreciating the joy and thriving in the productive.

How do you notice when you are losing yourself in the daily grind? What do you do about it?

To connect with the panelists, please visit their links: Jona Ohm: https://www.linkedin.com/in/jonaohmapr/  Jonathan Gaev: www.powerofproject.com Domenico Ciarallo: https://www.linkedin.com/in/domenicociarallo/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

busyness #busyprofessionals #busylife  #taketime #breathe

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It has happened to all of us. Something sets us off and what could have been a simple discussion about a disagreement becomes a full fledged argument. Anger boils through us. Our eyes narrow. Our shoulders tighten. 

We are ready to fight.

For many of us, it's too late. There will be a fight. It will be ugly. We will likely say hurtful things with the purpose of damaging our opponent - even if we love them.

What if you could rewind and catch that first bit of anger as it boils up? Look at it. Breathe through it. Hold your emotional brain for just a moment and let your logical brain catch up.

I asked Lisa Peluso, Heather Villa and Francisco "Frank" Galindo how they manage the triggers that can send them spiraling out of control in an argument.

Listen in and then we would love to hear what works for you.

To connect with the panelists, please visit their LinkedIn profiles: Lisa Peluso: https://www.linkedin.com/in/lisapeluso/  Francisco "Frank" Galindo: https://www.linkedin.com/in/frankgalindo-mba/  Heather Villa: https://www.linkedin.com/in/heathermvilla/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

anger #angermanagement #disagreement #conflict #conflictresolution #productiveconflict #breathe

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Another way to ask it - does your reputation matter?

The easy, knee-jerk reaction is, NO! But not so fast. There are some situations where the perception people have of you becomes reality and it can make or break you.

When it matters, understanding and even changing your reputation is an important skill to have.

I had the opportunity to have a thoughtful conversation on the subject with Shellie Berry, Dr Mohan Ananda and Simon Coles.

Do you believe you have any responsibility for the perception people have of you?

To connect with the panelists, please visit their LinkedIn profiles: Shellie Berry: https://www.linkedin.com/in/shellie-berry/  Dr. Mohan Ananda: https://www.linkedin.com/in/mohanananda/  Simon Coles: https://www.linkedin.com/in/sjcoles/ Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

perception #reality #whatdoyouthink #reputation #reputationmatters #reputationmanagement

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In a world where communication is touted as the solution to every problem, could communication also be a problem?

I asked Rick Alcantara, M.A., Dr Cole Galloway and Dina Perreault for their thoughts and it was a resounding yes! Communicating to the point that your message gets lost in the noise means there is too much, causing people to stop listening and then not hearing what is important. 

Where have you noticed over communication being a problem?

To connect with the panelists, please visit their LinkedIn profiles: Rick Alcantara: https://www.linkedin.com/in/rickalcantara/    Dina Perreault: https://www.linkedin.com/in/dinaperreault/  Cole Galloway, PT, PhD: https://www.linkedin.com/in/cole-galloway-1ba715107/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/

QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on various subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com

communication #publicrelations #messaging #overwhelmed