WorkProud: Recent Episodes

WorkProud

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast.

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Studies have shown that a majority of today's employees would feel more motivated at work as well as proud to recommend their companies if their employers took more of an active role in supporting Mental Wellbeing.

In this episode, we meet Katie Urtnowski, Vice President of People and Culture at the CNY Group, who is passionate about the important link between mental health and employee engagement.

The best way to connect with Katie Urtnowski online is:

LinkedIn: https://www.linkedin.com/in/katieurtnowski/

About the WORKPROUD Podcast:

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast and the Inspired WorkPlace Newsletter.

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According to Customer/Employee Experience expert, Jill Raff:

"There’s a simple mistake most companies make that leads to lost customers and lost profits. Most companies have one MAJOR misconception that leads to lower customer satisfaction, poor ratings, and ultimately going out of business. They think that a good customer experience starts with the customer...In reality, it starts with your employees!"

In this episode, we meet Jill Raff who is the Authority on EX2CX™, Employee Experience-to-Customer Experience. Jill is a Consultant, Speaker, Show Host, Author, and Expert on How To Turn Employees Into Advocates and Customer Magnets.

The best ways to connect with Jill Raff online are:

Website: https://www.jillraff.com/

LinkedIn: https://www.linkedin.com/in/ex2cx-expert/

About the WORKPROUD Podcast:

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast and the Inspired WorkPlace Newsletter.

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Ready to take the gloves off of the Employee Experience conversation at your organization? Well, according to Human Capital thought-leader Jim Smith, "there are two types of Employee Engagement / Employee Experience (EE/EX) initiatives: the ones HR and the experts lead that make no difference whatsoever, and the ones CEOs lead that positively impacts both employees and investors."

In this episode, we deliver on the promise of some tough-love words from Jim Smith, a true warrior in the enterprise management space. Over the past forty years, Jim has served as the owner of Enterprise Management Group, providing an integrated employee engagement, cost reduction, and culture transformation process to client organizations.

The best way to connect with Jim Smith online is:

LinkedIn: https://www.linkedin.com/in/emgceo/

About the WORKPROUD Podcast:

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast and the Inspired WorkPlace Newsletter.

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Not capital, not innovation, not even products or services. Perhaps the single most important business lever any organization has, is engaged employees. Without them, nothing works.

In this episode, we meet Jon Stemmle and Mark Dollins, co-authors of the book: 'Engaging Employees Through Strategic Communication.'

My Favorite Quotes from Jon and Mark in this episode, (paraphrased):

“Employee Engagement is NOT a boring academic topic!”

“Engaged employees are CRITICAL for business success!”

“Change management and Communication campaigns are great tools for driving employee engagement!”

The best ways to connect with Jon Stemmle and Mark Dollins online are:

Book: https://amzn.to/3GAnoxx

Website: http://www.engage-employees.com/

LinkedIn (Jon): https://www.linkedin.com/in/jon-stemmle-6729467/

LinkedIn (Mark): https://www.linkedin.com/in/markddollins/

About the WORKPROUD Podcast:

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast and the Inspired WorkPlace Newsletter.

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Arguably, it has become clear that in today's business landscape, the average company's 'customer experience' could use some improvement. Similarly, within companies, it can be argued that the 'employee experience' could also use some improvement. The common thread here lies in the word 'experience'.

How do companies make customers and employees 'feel' as they interact with them over their business relationship lifecycles? And more importantly, what can they do to improve these experiences in order to achieve greater business performance?

In this episode, we meet Dr. Rick Garlick, who is a co-researcher of 'The WorkProud Study', a groundbreaking research effort that revealed the powerful impact of workplace pride on employee experience.

Download the WorkProud Study: https://workproud.com/download-the-report/

The best way to connect with Dr. Rick Garlick online is:

LinkedIn: https://www.linkedin.com/in/rick-garlick/

About the WORKPROUD Podcast:

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast and the Inspired WorkPlace Newsletter.

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In today's volatile business climate, it has become increasingly difficult to attract, retain, and engage valuable employees. As leaders scramble for solutions to improve company performance, they usually end up considering the thorny question of how to build an inspired workplace culture.

Thankfully, there are several answers for inspiring and engaging employees, and perhaps the most powerfully supported by research is the use of employee rewards and recognition. However, new research reveals another powerful business lever leaders can use to engage employees: the construct of 'workplace pride'.

In this episode, we meet the author of several highly-regarded books on this topic, Dr. Bob Nelson. Dr. Bob is a thought leader, keynote speaker, consultant, and multi-million-copy bestselling author of books such as '1501 Ways to Reward Employees' and '1001 Ways to Engage Employees'.

Dr. Bob is also co-researcher of 'The WorkProud Study', a groundbreaking research effort that revealed the powerful impact of workplace pride on employee experience.

Download the WorkProud Study: https://workproud.com/download-the-report/

The best ways to connect with Dr. Bob Nelson online are:

Website: https://drbobnelson.com/

LinkedIn: https://www.linkedin.com/in/drbobnelson/

About the WORKPROUD Podcast:

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast and the Inspired WorkPlace Newsletter.

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Let's do a quick thought experiment. Call three of your colleagues and ask them for a definition of leadership. Here's my guess: you'll get more than three different answers back! This points to an interesting paradox. So many of us may have different ways of describing leadership, and yet, very few organizations have done the hard work of defining, identifying, and training the ranks of their employees to understand that 'leadership' is more than a title; it is something you do, and it requires practice to get really good at it.

In this episode, we meet Jacob Morgan, 4x best-selling author, TED and keynote speaker, professionally trained futurist, and the founder of The Future of Work University. Jacob is on a mission to help organizations grow and nurture "Future-Ready Leaders."

My Favorite Quotes from Jacob Morgan in this episode, (paraphrased):

“The first thing we must accept is that Leadership is changing, and so must we!”

“Leadership is about the people you serve — not you!”

“Invest in your people and you'll unlock their discretionary effort!”

"You need people to get to profits!"

The best ways to connect with Jacob Morgan online are:

Email: jacob@thefutureorganization.com

Website: https://thefutureorganization.com/

LinkedIn: https://www.linkedin.com/in/jacobmorgan8/

Free Download: 9 Skills & Mindsets For Leadership Mastery
https://www.futureofworkuniversity.com/leadership-mastery-digest-download

About the WORKPROUD Podcast:

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast and the Inspired WorkPlace Newsletter.

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After all that we've learned at work about technical skills, ability, intelligence, and even talent, it turns out that getting ahead still boils down to how well we can deal with PEOPLE ... doesn't it?

Well, within the 'people' context—especially in today's 'new normal'—workplaces are experiencing significant change and transition. The key question many of us have is this: how do we set ourselves up for 'people' success in these trying times?

In this episode, we meet Lia Garvin, executive coach, and operations leader at influential companies including Microsoft, Apple, and Google. In her new book, Unstuck, Liashows us how to harness the power of perspectives to re-envision and reinvent our approach to work and, well, life, to achieve more, stress less, and overcome the barriers that stand in our way.

My Favorite Quotes from Lia Garvin in this episode, (paraphrased):

“We need to create Inclusion-Centered Companies!”

“We need psychological safety!”

“Accept that we will need to experiment for a while to get through these transitions!”

The best ways to connect with Lia Garvin online are:

Website: https://www.liagarvin.com/

LinkedIn: https://www.linkedin.com/in/liagarvin/

About the WORKPROUD Podcast:

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast and the Inspired WorkPlace Newsletter.

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Do today’s Millenium and Generation ‘Z’ employees care only about getting a paycheck? Or do they require something more intangible to be fully motivated to achieve their very best?

In this episode, we were delighted to have this question addressed in excellent detail by Josephine Monberg, Head of Culture and Communication, Global Industry and Value Advisory at SAP, one of the world’s largest enterprise software companies.

My Favorite Quotes from Josephine in this episode, (paraphrased):

  • “My number one passion is optimizing the employee experience!”
  • “We must find new ways to communicate and create cultures of kindness, authenticity, and psychological safety!”
  • “Companies must seek to fully understand the psychological needs of their employees.”

The best ways to connect with Josephine Monberg online are:

Company: https://www.sap.com/index.html

LinkedIn: https://www.linkedin.com/in/josephinemonberg/

Instagram: https://www.instagram.com/josephinemonberg/

About the WORKPROUD Podcast:

In this podcast, we feature stories from highly successful leaders and experts who have built impressive influence and business success by leading with WorkProud® principles. For a recurring conversation on workplace culture, employee experience, and people development, subscribe to the WorkProud Podcast and the Inspired WorkPlace Newsletter.

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Join WorkProud and Christi Gilhoi, Senior Manager of Employee Engagement at Qualcomm, as she discusses how Qualcomm swapped their outdated and ineffective employee recognition program for a more refined program that is data-driven, intentional, and meaningful in building a culture of recognition.

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Join WorkProud’s CEO, Michael Levy in a discussion with Philip Altschuler, Senior Vice President of HR, Gables Residential. 

In this interview, Philip Altschuler describes the importance of appreciating and recognizing employees consistently over time. He discusses the role of the pandemic and remote/flexible work arrangements in bringing more urgency to digital recognition and rewards systems. He also emphasizes the need to consistently recognize employees “doing things right,” versus providing feedback only during annual reviews, which unfortunately tend to focus on what people do wrong, instead of what they do well. 

Watch the full interview below.

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As the world slowly but surely exits the worst parts of COVID-19, is employee recognition going to be more important in the healthcare industry?

Join WorkProud’s CEO, Michael Levy, and Mary Cataudella, Chief HR Officer at Jersey City Medical Center, as they discuss the importance of both monetary and non-monetary recognition in an increasingly post-COVID world.

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WorkProud’s CEO, Michael Levy, chats with Dr. Bob Nelson, best selling author and expert on effective and meaningful employee engagement and recognition.

Key Takeaways:

  • The need for employee engagement and recognition in the workplace is clear.
  • Recognition is the number one driver of engagement.
  • Providing work and pay is not enough.
  • People are looking for a sense of community, purpose, and fun.
  • Recognition makes people feel valued and connected to their manager, team, and company goals.
  • It’s guaranteed: what you recognize gets repeated.
  • If recognition is at the bottom of your priority list, it is the best opportunity for improvement.

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Join WorkProud’s CEO, Michael Levy, and Lisa Hutcherson, SVP Director of Human Capital Strategies at First Federal Bank of Florida, as they discuss how recognition can translate into showing your employees that you genuinely care for their wellbeing, and how it can also be a meaningful connection to the mission and vision of your organization.