The PEN Perspective Podcast
PEN Partnership
Hello and welcome to The PEN Perspective Podcast – a space where we share our unique points of view on everything from patient support to customer experience.
One of our core principles at PEN is to prioritise innovation, taking a market leading approach to the way we deliver lasting positive change in the industries where we operate.
Follow us here to keep in touch with our latest insights and hot takes. From our Rise of the Customer series, where Neil Sharp speaks to leaders in a range of industries from banks to football clubs, to Second Opinion, where I break down the latest leading trends in Life Sciences innovation.
Whatever it is, we’re here to understand, explore and inspire. This is The PEN Perspective.
Podcasts Similar to The PEN Perspective Podcast
CX Insider - Customer experience leaders sharing insights and ideas for customer service success (97.25%)
ACF Technologies
Experience Matters (97.22%)
Nate Brown
Experience Strategy Podcast (97.18%)
Aransas Savas & Dave Norton
CX Detectives (97.0%)
HGS Digital
Social Impact CX (96.98%)
Social Impact CX
The Customer Experience Show (96.86%)
Caspian Studios
The CX Pod (96.84%)
Jeff Marcoux
MicroAdvice CX Podcast (96.78%)
James Buscaglio
REALLY Know Your Customer (96.59%)
Betsy Westhafer and Tony Bodoh
The CX Guru (96.46%)
Eric A. Michrowski
CX Conversations (96.39%)
Vivek Jaiswal
CCW Digital: A Customer Service Online Platform (96.25%)
Seth Adler
SimplifiCXM (96.23%)
Shilpa Mudiganti
Be Customer Led (96.2%)
Bill Staikos
Value Builders (96.19%)
MetaCX
Frank Reactions - Customer Experience & Customer Service in the Digital Era (96.13%)
Tema Frank
The CX Leader Podcast with Steve Walker | A resource for customer experience leaders (96.12%)
Walker Information
Customer Management IQ (96.09%)
Archive
The Art of Waiting (96.09%)
NEMO-Q
The Chief Customer Officer Human Duct Tape Show (96.06%)
Jeanne Bliss
One Billion Raving Fans (96.04%)
Shannon Vander Meulen
Conversations w/ Conversocial (96.02%)
Conversocial
Often Imitated: CX Stories from History (96.0%)
Caspian Studios
The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders (96.0%)
Rob Markey, Bain & Company partner and customer experience expert
The One Thing - Customer Experience From the Top (95.99%)
MouthMedia Network
You Heavenly Dog's Podcast (95.96%)
You Heavenly Dog
CXChronicles Podcast (95.93%)
Adrian Brady-Cesana
Visiblegy Commercial Excellence Introduction Podcast (95.84%)
Visiblegy
Smarter Services podcast (95.83%)
John Carroll
Integrated Revenue and Retention (95.8%)
John Osarenren
Digitally Irresistible (95.8%)
Bernie Borges, V.P. Global Content Marketing at iQor
The Account Experience Podcast (95.79%)
CustomerGauge
The Modern Customer Podcast (95.79%)
Blake Morgan
Customer Connection (95.78%)
ServiceNow Community
The CX Cast® (95.78%)
Forrester
Customer Service Revolution (95.77%)
John Dijulius
CX Today (95.77%)
CXToday.com
Punk CX with Adrian Swinscoe (95.76%)
Adrian Swinscoe
Reel Talk: The Customer Insights Show (95.76%)
Voxpopme
Engati Engage (95.75%)
Engati
In The Know - A Dispatch Podcast (95.74%)
Dispatch
Now Brands Talk (95.73%)
Ada
TELUS International Studios (95.73%)
TELUS International
GSD - Getting Services Done (95.7%)
Jeffrey R Kushmerek
Customer Experience Leaders (95.62%)
RateIt
CX...Oh! (95.61%)
Supriya Sharma
The Delighted Customers Podcast with Mark Slatin (95.61%)
Mark Slatin | The Agile Brand
Think CX by Webhelp (95.6%)
Webhelp
Delighted Customers Podcast (95.58%)
Mark Slatin
Customer Experience (95.57%)
Archive
The Tom and Bob Show (95.57%)
CX of M Radio
Happy Customers (95.56%)
Arrows Podcast Network
The Art of the Pivot (95.55%)
Signavio
All Things Considered CX with Bob Azman (95.51%)
CX of M Radio
Press 1 For Nick (95.51%)
CX of M Radio
CSM secrets Of Influential Customer Success leaders (95.5%)
csmsecrets
Unlocking Customer Service (95.5%)
Sharpen
Human Insight Podcast (95.49%)
UserTesting Podcast
Nuffsaid: Real Strategies for Customer Success (95.47%)
'nuffsaid
CSM Toolbox (95.45%)
Isabel Ruiz
Customer Success Conversations Podcasts (95.44%)
Adam Joseph
Conversation 🇺🇸 (95.44%)
Conversation 🇺🇸
Flourish CX (95.43%)
Zoomin Software
The Support Automation Show (95.43%)
Capacity
Inspiring Future Leaders (95.43%)
Inspiring Future Leaders
The Jasons Take On... (95.42%)
The Jasons Take On...
Hello Theatro (95.4%)
Theatro
Gain Grow Retain (95.39%)
Gain Grow Retain
C3Centricity Podcasts (95.37%)
Denyse Drummond-Dunn
Precursive Perspective (95.37%)
Jonathan Corrie
CX Education (95.36%)
Sinch
Talkin' CRM (95.36%)
colin brogan
Decoding the Customer (95.35%)
Julia Ahlfeldt, Certified Customer Experience Professional
Hyperengage: The Customer Success Podcast (95.34%)
Adil Saleh & Taylor Kenerson
SIMPLE brand With Matt Lyles (95.33%)
Matt Lyles
The Inflow Experience Podcast (95.33%)
InflowCX
Success League Radio (95.32%)
Kristen Hayer
The CX Chat (95.32%)
Sabio
Tech Talks in 20 (95.32%)
Tech Talks in 20
The CX Central Podcast (95.31%)
Justin Tippett
Engati CX (95.31%)
engati
Verint - In conversation with........ (95.3%)
Verint Asia Pacific: CX | Customer Engagement | Contact Centre, Martyn Riddle
Innovating experiences with service design | Smaply podcast (95.29%)
Smaply
CHURN.FM (95.27%)
Andrew Michael
"Voice of the Customer Radio" - Execs In the Know (95.26%)
Archive
The Clienteling Podcast (95.25%)
Bryan Amaral
Customers For Life (95.2%)
Pamela Herrmann
Navigating the Customer Experience (95.2%)
Yanique Grant, Customer Experience Strategist, Entrepreneur
Helping Sells Radio (95.18%)
Bill Cushard
Avaya Podcasts (95.18%)
Avaya Podcasts
TheFirst90Days, powered by The Growth Academy (95.17%)
TheFirst90Days
CLTV University Podcast (95.15%)
Casey Hill
CX Appeal (95.15%)
Netcall
Connection (95.15%)
RingCentral
Customer Service Secrets by Kustomer (95.14%)
LaunchPod Media
CX Passport (95.14%)
Rick Denton
CX Goalkeeper - Customer Experience, Business Transformation & Leadership (95.14%)
Gregorio Uglioni
Innovation Clinic (95.14%)
Obichi Obiajunwa