The Introspective Leader Podcast: Recent Episodes
Stuart Chappell & Rachel Dyal
Listen in as Stuart, Rachel, and their varied and frequent guests talk about the most pertinent and critical leadership ideas and practices for TODAY's Organizational Leaders!
Through insightful discussions with a variety of organizational leaders and experts, deep and wide-ranging analyses of the most critical leadership and management methods in use, and book and article reviews, hosts Stuart and Rachel take a deep-dive into the ideas and practices that will help you become a more effective and respected organizational leader.
Stuart is a regarded leader, manager, teacher, and coach, with almost 30 years of experience managing and leading at virtually all levels of an organization, and over 15 years as a management and leadership instructor.
As a former Army Officer, a current medical practitioner, and a budding entrepreneur and leadership coach, Rachel is a talented young leader who brings a fresh and insightful perspective to the show.
THIS IS AN ENCORE PRESENTATION FROM MAY 2023
Rachel and Stuart have an engaging, insightful, and entertaining conversation with Ms. Natalie Catin, who has spent the last 20+ years in education as a teacher, a principal, and now as an executive coach for Pennsylvania educational leaders. We discuss:
- Imposter Syndrome and how and why it manifests in black women
- Leadership presence
- And the value of leadership coaching
LINKS:
- Email: ncatin80@gmail.com
- Let's Get Better Faster, by Paul Bambrick-Santoyo
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THIS IS AN ENCORE PRESENTATION FROM 2022
In the first episode of “The Essentials of Management” series, Rachel and Stuart’s discussion builds off of the major themes of the book, The First-Time Manager, 7th Edition, by Loren B. Belker, Jim McCormick, and Gary S. Topchik.
Key Moments:
• Stuart explains why he has been recommending The First-Time Manager for 20 years
• Rachel discusses how she found the book to be a good “one-stop shop” for managers at all levels of experience
• Rachel and Stuart discuss the notion of “choosing one’s management style”
• They also discuss the fine-line between being transparent and revealing information that a team may not be ready to receive
• The grapevine is real and managers must learn how to tap into it and, prudently, use it
• Stuart once again takes off on a tangent about the importance of empowerment
Click Here to Purchase The First-Time Manager
Full Listing of the Books included in “The Essentials of Management Series”:
The First-Time Manager, 7th Edition, by Loren B. Belker, Jim McCormick, and Gary S. Topchik.
Welcome to Management: How to Grow from Top Performer to Excellent Leader, by Ryan Hawk
What Management is: How it Works and Why it’s Everyone’s Business, by Joan Magretta
Simply Managing: What Managers do, and can do Better, by Henry Mintzberg.
The Essential Drucker, by Peter F. Drucker
For additional management resources and information, please visit us at: https://managementworksmedia.com
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As an Amazon affiliate, Management Works earns from qualifying purchases.
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Imagine it is the 1970’s and you are a young woman just beginning her journey as a minister within a protestant denomination that is comprised of at least some members and leaders who oppose your ministry because of your gender. In fact, imagine that you, as this young woman, had heard a radio minister of the same domination declare that the ‘pulpit was no place for petticoats.’ And, finally, imagine that when you were a young girl, you remember even your minister father stating his opposition to women holding official church leadership positions (a perspective that changed over time). Well, today’s profiled leader, Dr. Patricia Suggs, does not have to imagine such a scenario–she lived it and is here to tell us about it.
Dr. Suggs is a former minister–one of the first women in her denomination to fill that role–and is currently the CEO of Arise Leadership, which focuses primarily on offering coaching and training to women in leadership positions. Because her career began during a time in the U.S. in which women were often openly discriminated against, Dr. Suggs’ perspective as a woman leader just starting out in such a climate is essential to understanding how much progress has been made–and how much more still needs to be made.
Arise Leadership Consulting
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Hello everyone! This is Rachel and welcome to The Introspective Leader Podcast and to another addition of our Profile of a Leader series, where some of today’s top leaders and leadership experts take us through their personal leadership journeys; highlighting their greatest influences, successes, setbacks, and personal struggles.
As an organizational leader and as someone who is responsible for the performance of others, do you feel you sometimes struggle with finding the line that separates empathy from enablement? Do you struggle with understanding why some employees seem much more difficult to lead than others? And, do you at times feel exploited by the same employees to whom you are so consistently nice? If you do, you are not alone. Many leaders struggle with these components and at least some of them are driven out of leadership because of them. However, this does not have to be your fate because today’s featured leader, Dr. Merrylue Martin, happens to be an expert in solving such conundrums and is here to share that expertise with us.
Dr. Martin is a people leadership strategist, business owner, and former Fortune 50 senior executive. She has experience developing and implementing real-world strategies and has worked with global leaders. Dr. Martin is also a graduate of the Wharton School's Women's Leadership program and Pepperdine University, where she conducted research on organizational leadership. Her dissertation from Pepperdine University explores the factors that influence an employee's decision to stay or leave an organization.
She is also the author of The Big Quit Survival Guide, in which she presents tools and tactics to attract and retain the best talent out there in today’s highly competitive job market. Stuart and I interviewed Dr. Martin last year and had no doubt that her leadership story would make for an excellent Profile of a Leader episode; and we were not wrong. So, here it is, picking up with Dr. Martin, or Merrylue, as she prefers to be called, discussing her current endeavors and objectives. And, remember, at the end of Merrylue’s narrative, Stuart and I will take a few moments to discuss some of what we see as the highlights of that narrative.The Big Quit Survival GuideThe Job Joy Group Website
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Welcome to another addition of our Profile of a Leader series, where some of today’s top leaders and leadership experts take us through their personal leadership journeys, highlighting their greatest influences, successes, setbacks, and personal struggles.
There is a minority of people who see our world in a much different way than the rest of us do. As the saying goes, they are people who march to the beat of their own drum and know deep down in their heart that it is not they who are out of step, but everyone else. They see and address life’s problems from a different angle than others and, as a result, their solutions often seem, on first blush, bizarre and even scary. But, often, those are exactly the type of solutions that are needed. Well, today’s featured leader, Roy Osing, is such an individual. He proudly wears the contrarian label and, just as proudly, will point you to the successes his contrarian nature has helped him and his various teams and clients manifest.
Roy is a former president, CMO, and entrepreneur with over 40 years of successful executive leadership experience in virtually every aspect of business. As President of a major data and internet company, Roy’s leadership took the company from its early stages to $1 Billion in annual sales. Currently, he devotes his time and energy to inspiring leaders, entrepreneurs and organizations to stand apart from the average boring crowd and achieve their true potential. He is also the author of the no-nonsense book series ‘BE DiFFERENT or be dead,’ and the host of “The Maverick Paradox Podcast.”
We pick up with Roy’s narrative as he relates what he sees as the greatest challenge facing today’s business leaders; and we continue as he takes us through some of the highlights of his 40 years as, what he refers to, an “audacious leader.”. And after Roy’s story, stay with us as Stuart and Rachel briefly discuss a few of the highlights that stood out to them.
THE "BE DIFFERENT OF BE DEAD" WEBSITEThe "Management Works" Website
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We at The Introspective Leader Podcast know that there have been times in our lives when we have desired something big, something well beyond our current realities, but were hesitant to push beyond our self-imposed limitations to achieve it. Can you relate? We bet you can, because staying within our comfort zones, and avoiding pushing through the internal barriers we have created for ourselves, is a common feature of human existence. Mr. Art Turock, however, has developed an insightful and effective process that he says will free us from the confinement we have created for ourselves, and, today, he joins Rachel and Stuart on The Introspective Leader Podcast to share that process with you.
FREE GIFT FOR OUR PODCAST LISTENERS FROM ART!
LINKS
- Competent is Not an Option: Build an Elite Leadership Team Following the Talent Development Game Plan of Sports Champions, by Art Turock
- Invent Business Opportunities No One Else Can Imagine, by Art Turock
- Getting Physical, by Art Turock
- Art's Website
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Have you ever worked for a leader who had a high need for control? You know, the type of leader who holds all the power and is reluctant to share it? Perhaps even, you are that type of leader. Well, whether it be your style or the style of someone you worked for, it is what Kurt Lewin identified in the 1930’s as the autocratic style of leadership; and what it is exactly, and what is its strengths and weaknesses is what Rachel and I discuss today on The Introspective Leader Podcast.
SOURCESWGU Article
Organizational Communication Channel
Leadership Theories Top 10 (useful for most of the ones we will be covering)
Leadership Ahoy Video
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Having been diagnosed with ADHD, Dez Rock is a neurodivergent leader who knows that having ADHD has been anything but a detriment to her career because her ability to see the world as a puzzle—and manage all of the pieces to that puzzle—has made her an exceptional leader.
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At the risk of sounding like a brag, I have to say that by now there are few management and leadership concepts about which I don’t have at least a cursory knowledge. However, an exception is the Agile methodology of project management. Agile began in the IT field, but the success it has helped create through the years has propelled it beyond IT and to fields and industries of all types, and today’s guest, Mr. Daniel Gagnon, is here to educate us on Agile and how it can help you, your team, and your organization.
Mr. Daniel Gagnon is an organizational agility adviser who co-founded the Agile Leader Academy, a boutique training, coaching and consulting firm, to help leaders develop progressive team-building skills in dynamic and adaptive work environments—while avoiding the traps of naïve over-optimism or simplistic positivity. Agile Leader Academy works across a range of industries, including finance, energy, manufacturing, legal, and pharmaceutical.
Many business leaders are beginning to realize the benefits—both organizationally and financially—of creating an environment where all employees and stakeholders feel invested and validated enough to challenge the status quo and do what’s needed to help their fellow workers, their company, and the larger community thrive. And Daniel wants to reach and help these leaders.
LINK TO: The Agile Manifesto
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We suspect that most of you are familiar with some version of the phrase, “As an employee, it is important to be able to separate home from work.” But just how accurate is that statement? Is it truly the standard for company professionalism that we think it is? And what if we told you that there is now a strong contingent of organizational and leadership experts that think this maxim has been taken to the extreme, and that, in fact, believe allowing the totality of an employee’s human experience into the workplace actually contributes to greater and richer organizational performance? Would you believe us? If not, perhaps you will believe today’s guest, Ms. Vanessa Broers, who joins us to discuss why human experience is so often left out of human performance and how the omission of human experience in the workplace is costing organizations dearly.
LINKSAccess to Vanessa’s free 60 minute Sacred Sales training
Vanessa's Website
Linked In
Instagram
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One of the more intriguing and relevant motivation theories we have come across is Deci and Ryan's Self-Determination Theory. We can very much relate to its wholistic approach and its emphasis on an individual's fundamental need for autonomy and I suspect that you will too.
LINKS
Management Works Article
Professor Deci Video
Management Courses Video
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To motivate our teams, we as leaders sometimes employ numerous and highly involved schemes. However, lack of motivation can often come down to something as fundamental to human existence as a sense of fairness. Luckily for us, we have the equity theory of motivation, which, as today's topic, Rachel and Stuart delve into to discover why employees can develop this sense of fairness and how we as leaders can help rectify it.
LINKS
Management Works Article
Management Courses Video
EPM Video
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One of the most sure and organic means by which an organizational leader can motivate their team is through the setting and achievement of goals. And through goal-setting theory--our topic for the day--we can learn the best practices associated with setting and achieving those goals.
LINKS
Management Works Article
Management Courses Video
EPM VIDEO
MSG Article
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While a multitude of employee incentives are by now well entrenched within the U.S. workplace, not all incentives are created equal. Sometimes they do help increase performance and sometimes they do not. And through today's discussion of the incentive theory of motivation, Rachel and I--and you--uncover the reasons for such variability.
LINKS:
Management Works Article
Management Courses Video
Indeed Article
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While I suspect most of you are familiar with Abraham Maslow’s Hierarchy of Needs theory, I am willing to bet that less of you are familiar with ERG theory, which, as a model built off of Maslow’s theory, is, we think, an even more accurate representation of how motivation works for most of us. However, fortunate for you, ERG is our topic for today.
LINKS:
Management Works Article
“Your Coach” Article
“Management Study Guide” Article
“Management Courses” Video
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As an organizational leader attempting to motivate your team members, it is critical that you have a clear understanding of the internal process they go through when determining if what they get out of that performance personally is worth the effort that that reward requires. And we think today’s discussion of the expectancy theory of motivation gets you several steps closer to having that clear understanding.
LINKS:
Management Works Article
Indeed Article
You Tube Video
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And as an industry, esports is experiencing significant growth, and that growth is not expected to subside any time soon. In the U.S. market alone, 2022 saw esports grow to almost 30 million spectators, with that number expected to reach 34 million by 2026; and, globally, the esports market value is expected reach as high as $6.75 billion by 2030, which would be almost five times what it was in 2022.
Because of such growth, and because I admittedly know very little about the esports industry, I am excited to welcome as today’s guest an esports industry leader. Mr. Liam Brown is a seasoned esports executive who brings a wealth of knowledge and expertise to the topic. With a background in player recruitment, management, sponsorships, and brand building, Liam has a deep understanding of the competitive esports landscape. His insights and strategies are invaluable to both fans and commercial professionals looking to break into the rapidly growing esports market, and, more generally, to general leadership buffs like us, who are always excited to hear how leadership and management plays out across various industries.
LINKS
The Knights Arena Website
Liam's Linked In
Liam's Instagram
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Kelli Thompson is a keynote speaker, writer, and award-winning leadership coach, who has been featured in Forbes, MarketWatch, HuffPost, Parents, and elsewhere. She has over 10 years of leadership experience for financial services and technology organizations and her newly-released book, Closing the Confidence Gap, was chosen as a Next Big Idea Club nominee — a book list curated by Malcolm Gladwell, Dan Pink, Adam Grant, and Susan Cain.
LINKS
Closing the Confidence Gap (Book)
Website
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Mr. Vin Infante is a psychotherapist, former firefighter, and master mindset coach who combines his own personal mental health struggles with his experience as a mental health professional to help people achieve mastery over their mindsets to live a more aligned and powerful life. He specializes in, and speaks on, the deeper psychological aspects of the subconscious mind and our deep-rooted internal programming, and on neurology and physiology and how all of these aspects operate in tandem to create the life we are living.
LINKS
Vin's Website
Linked In
Instagram
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I am sure most of us would agree that when a product or service has such a high level of quality for an extended period of time, it’s a manifestation of clear, well-thought-out design. Afterall, exceptional quality rarely happens by accident, but is instead the result of carefully considered effort. However, if we acknowledge this is case with the products and services we buy, why do we so often take the opposite approach to the lives we live; that is, why do we not apply this principle of carefully considered design to our own lives?
Well, today’s guest has made it her life mission to address that question because she believes that our present and future are transformed when we take ownership for designing our lives. She believes that each of us have the ability to write our own life story and that that story is greatly determined by the level of intention we infuse into the many small decisions we make every day.
Ms. Shana Francesca helps people live more joyful and connected lives through the principles of life design. Shana believes our present and future are transformed when we infuse our lives with intention, we design our lives, and realize the power in accepting ourselves as the author of our story. Shana overcame a history of family abuse when she was growing up to become a successful interior designer, speaker, writer, entrepreneur, and Life and Leadership Coach. She has been interviewed on more than 60 podcasts worldwide and is widely published.
LINKS
Guest's Website
TikTok
YouTube
Linked In
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I’m not going to even try to hide my excitement over today’s guest because through her company, OpenElevator, she is addressing something that I and many other managers have had at least periodical struggles with; and that is, employee retention.
Referred to as a “future leader” and “strategic capability hire”, Ms. Minal Joshi Jaeckli commenced her professional life as a chemist in the pharmaceutical industry before transitioning to corporate roles including project manager for a product-line with complex software and hardware in Silicon Valley, and investor relations expert for a listed wealth manager in Zurich, Switzerland.
Not unlike her unconventional career progression, Minal’s inspiration for OpenElevator too is somewhat unexpected: the online dating website, eHarmony. Intrigued by the apparent symmetry between romantic and employment relationships, Minal undertook research and development to examine the kinds of personality modeling implemented by dating websites and how these concepts could be adapted for the professional world. From this research, OpenElevator was born.
LINKS
OpenElevator Website
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Today’s guest—Dan Freehling—is a coach and the author of the new book, The Career Design Map, and he specializes in working with fellow purpose-driven Millennial leaders who know that the old school, step-by-step career advice they're surrounded by isn’t just limiting and unfulfilling—it’s clearly no longer working.
LINK
Guest's Website
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Since first trying to convince Syracuse University to change its mascot from that of a Native American stereotype, the common thread in Brian’s journey has been change. At the personal level, he has gone from an introverted Eagle Scout as a college freshman, to a public speaker (including TEDx), author, podcast host, and podcast guest. At the organizational level, he has been a change catalyst, consultant, and leader working with everything from startups to century-old global companies. At the social level, he has been an AIDS activist and LBGTQ+ rights activist, and volunteer with an organization that works to help heal child sexual abuse. Simply, Brian’s commitment is to share everything he knows about moving through change with everyone he can in every way he knows how, even as he continues to learn and grow himself.
LINKS
Transforming Lives (Brian's Website)
mBraining: Using your Multiple Brains to do Cool Stuff (Book)
The Universal Change Journey: Finding Your Way Through Life’s Challenges (FREE eBook)
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For whatever reason, I have for many years had an outsider’s fascination with the construction industry, although I know very little about it. However, with today’s guest I hope to lessen my ignorance at least a smidge.
April Moss is the COO and Co-founder of DigiBuild, a construction software company that streamlines and removes approximately 30% of administrative burden and costs associated with procuring materials. However, the ultimate goal of the company is to create a healthier and happier industry in construction. This passion is driven by April’s personal story about her father who was a custom cabinet maker and finisher. He loved what he did and was good at it; however, the high-pressure environment, the seasonality, getting paid/not getting paid, loneliness and the drink culture within construction was a main contributor to her father taking his own life when April was 9 years old, with the suicide rate within the construction industry nearly 4x greater than the national average and 5x greater than that of all other construction fatalities combined. Therefore, helping construction projects and construction people is a personal mission for April.
LINKS
DigiBuild Website
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Today’s guest is Denise Blanc, a Senior Organizational Development Consultant, Mediator, and Emotional Intelligence Coach. With over two decades contributing to the field of Organizational Development as an Executive Coach, Facilitator, and internal Senior Leader, Denise teaches that leadership is about the ability to manage relationships, navigate social networks, and influence and inspire others. She has coached CEO’s, Executive Directors and Managers in healthcare and business, and her key areas of focus include: Leadership Development, Emotional Intelligence, DEI (Diversity, Equity, Inclusion,) and Conflict Transformation. And her book, RiverLogic: Tools to Transform Resistance and Create Flow in all of our Relationships, brings together some of the best thinking from across the domains of neuroscience, mindfulness, and emotional intelligence into a single work.
LINKS
RiverLogic: Tools to Transform Resistance and Create Flow is all of our Relationships (Book)
RiverLogic Tools Website
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Today’s guest is Mack Story, a long-established and highly respected leadership coach and a co-founder of Blue-Collar Leadership. Mack has an intriguing backstory and his insights into personal development and transformation are not something you want to miss.
LINKS:
Blue-Collar Leadership: Leading From the Front Lines (Book)
The Blue-Collar Leadership Podcast
The Blue-Collar Leadership Website
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Mark Hayes is a sales coach and the author of Sales Coaching Essentials, described by Matt Dixon (Author of Challenger Sale) as “A Must-Read for any Sales Leader” and shortlisted as a Finalist at the 2023 UK Business Book Awards. Today, Mark and I will be discussing the difference between training and coaching, what happens when sales teams are not coached, and the importance of being coachable.
LINKS:
The Sales Coach Podcast
Sales Coaching Essentials: How to Transform Your Sales Team
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David Lyndsay's Five Steps to Improve Vitality:
- Snap
- Nap
- Tap
- Clap
- Recap
LINKS:Linked In
Website
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Rachel and Stuart have an engaging, insightful, and entertaining conversation with Ms. Natalie Catin, who has spent the last 20+ years in education as a teacher, a principal, and now as an executive coach for Pennsylvania educational leaders. We discuss:
- Imposter Syndrome and how and why it manifests in black women
- Leadership presence
- And the value of leadership coaching
LINKS:
- Email: ncatin80@gmail.com
- Let's Get Better Faster, by Paul Bambrick-Santoyo
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Stuart receives valuable expert advice on the process of getting a job (or a promotion) from Ms. Fatemah Mirza, CEO of Career Tuners. Fatemah and her company have helped over 2,000 job candidates be better equipped to land a rewarding position. and, today, she shares some of her expertise with us!
LINKS:
- Career Tuners Website
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Stuart interviews Rick Elmore, who went from playing Division I college football to the NFL to corporate sales to founding Simply Noted, a company that leverages sophisticated technology (i.e., a writing robot) to create individualized handwritten notes for businesses. Rick's story is one of constant forward momentum, regardless of the setbacks he encounters.
LINKS:
Simply Noted Website
Rick's LinkedIn Page
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In this episode, Rachel and Stuart have an informative conversation with Mr. Kevin Herring, who is a recognized expert in team and business unit turnarounds and creator of the 90-day Turnaround, a unique program for building great leaders and turning any workgroup into a highly engaged, high performing team in just 90 days.
Links:
Ascent Management Consulting
Facebook
LinkedIn
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In this episode, Rachel and Stuart have an enlightening conversation with Mr. Glade Holman, who introduces them to the art of "Feedback Ju Jitsu." Adherers to this approach can transform even the most ill-intended feedback into something that is not only constructive, but that can give them a type of power they did not have before. We think you will get a lot of useful information and techniques out of this episode. So, don't miss it!
Key Moments:
- Flowing with the feedback allows you to better control the outcome
- Feedback reveals as much about the one giving it as the one receiving it
- It is all about "Narratives"
- "Tell me more. Tell me more. Tell me more."
- What Neuroscience tells us about receiving feedback
Links:
The Learning Bridge Website
LinkedIn
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In this episode, Ms. Jeannie Moravits Smith discusses building a culture of trust, what she thinks can contribute to the divide between HR and management, and much more! Jeannie is an HR and organizational development expert with over 30 years of experience and is the CEO of Dynamism Leadership, a leadership mindset and organization development consulting firm established in 2005.
LINKS:
Dynamism Leadership Website
LinkedIn
Facebook
Instagram
YouTube
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personal conversations with the entrepreneurs and investors reshaping our future
You want to be a HERO? Well, if you do, click the play button, because today we are discussing the concept of Psychological Capital and its four components, hope, efficacy, resilience, and optimism–aka HERO.
Source:PositivePsychology.com
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In this episode, Stuart sits down with Mr. Jeremy Doran--leadership coach, author, and engineer--to discuss the role of a leader, employee empowerment, delegation, and much more. Stuart gained invaluable insight through Jermey's experiences and expertise and we believe you will too!
LINKS:
The Little Kid: Life Lessons From our Perspective
LinkedIn
Facebook
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In this episode, Rachel and Stuart Review and Riff off of L. David Marquet's 2012 book, Turn the Ship Around: A True Story of Turning Followers into Leaders. Mr. Marquet tells of his story as the Captain of the USS Santa Fe and how he and his crew used a Leader-Leader approach to turn the submarine from worst to first. This is an outstanding book and we think our review and riff is pretty good too!
Link to Book:Turn the Ship Around: A True Story of Turning Followers into Leaders
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CLICK HERE TO REGISTER FOR THE LIVE LEADERSHIP WEBINAR SCHEDULED FOR NEXT THURSDAY, 30 MARCH, FROM 12 TO 1 PM EDT. TOPIC: 3 WAYS TO SUPERCHARGE YOUR TEAM.
In this episode, Stuart has the pleasure of sitting down with Ms. Emily Sander, a dual-hatted Chief of Staff and Leadership Coach, to discuss the importance of adaptability, the advantage of failure, and what she sees as one of the more critical skills of a leader. This was a fun and informative discussion and you do not want to miss it!
LINKS:
Hacking Executive LeadershipNext Level Coaching Website
LinkedIn
Twitter
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CLICK HERE TO REGISTER FOR THE LIVE LEADERSHIP WEBINAR SCHEDULED FOR NEXT THURSDAY, 30 MARCH, FROM 12 TO 1 PM EDT. TOPIC: 3 WAYS TO SUPERCHARGE YOUR TEAM.
CLICK HERE TO REGISTER FOR THE LIVE LEADERSHIP WEBINAR SCHEDULED FOR NEXT THURSDAY, 30 MARCH, FROM 12 TO 1 PM EDT. TOPIC: 3 WAYS TO SUPERCHARGE YOUR TEAM.
**In 2012, Stanley Silverman and colleagues released the results of a study that confirmed what a lot of us know intuitively–arrogant employees are like daily doses of poison that, left unchecked, eventually taint the entire work experience. And in this episode, we are going to discuss the specific findings of that study and, as we are wont to do, add a good mix of our own perspectives.
Source:*Yaware* For additional management resources and information, please visit us at:** https://managementworksmedia.com
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CLICK HERE TO REGISTER FOR THE LIVE LEADERSHIP WEBINAR SCHEDULED FOR NEXT THURSDAY, 30 MARCH, FROM 12 TO 1 PM EDT. TOPIC: 3 WAYS TO SUPERCHARGE YOUR TEAM.
This week, Rachel and Stuart welcome Ms. Terre Short to the show. Terre is an accomplished executive, leadership coach, and the author of The Words we Choose: Your guide to How and Why Words Matter. We covered a lot of good ground this episode, so please be sure to check it out!
Links:
The Words We Choose: Your Guide to How and Why Words Matter (Book)
Website
Facebook
LinkedIn
Instagram
Twitter
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In this episode, Stuart gets the opportunity to engage in a conversation about two of his greatest passions: education and leadership. Dr. Toby Travis joins our show to discuss how trust, safety, and vulnerability are the keys to great leadership in not only schools but in all organizations. Dr. Travis is a long-time leader in education, the developer of TrustED, a framework for school improvement focused on developing trusted leaders, and the author of TrustED: The Bridge to School Improvement.
Links to Dr. Travis and his Work:
TrustED: The Bridge to School Improvement (book)
Website
LinkedIn
Instagram
Twitter
YouTube
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From Servant to transformational to transactional to leadership by objectives, there is a seemingly endless array of leadership styles, each with a cadre of champions making their case for why their particular style is the most preferred. Well, today we discuss Ken Blanchard’s Situational Leadership II Model, which makes the argument that instead of attempting to find the one best style for all situations, leaders must be able to adapt to multiple styles for multiple situations.
Sources:
- EPM Video (YouTube)
- LeadX Article (Graphic Representation of Model and the differences between SLi and SLii)
- Overview of Model (With Graphic Representation of Model)
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In this "Retro Management Series" release, Stuart and Rachel discuss Fiedler's Contingency Theory of Leadership.
Components of the Theory:
- Effective leadership depends on matching the right style with the right situation
- The two type of leadership styles are the task-oriented style and the relationship-oriented style
- The three workplace situation factors are leader-member relations, task structure, and positional power
Link to Visual Aids:
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In this episode, Rachel and Stuart review and riff off of the Wall Street Journal article, "The War to Define What Work Looks Like." Has the last three years ushered in a new work paradigm or are conditions shifting back toward the 'norm'? Listen to this episode to hear our thoughts on the matter.
LINK TO ARTICLE
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In this episode, Rachel and Stuart have an amazingly engaging and informative conversation with Dr. Merrylue Martin, a Fortune 50 senior executive, educational administrator, management consultant, business owner, and the author of The Big Quit Survival Guide. Merrylue brought an expert level of insight into such workplace quandaries as: how a leader can balance empathy with the need for accountability; the formula that explains the recent quite quitting phenomenon; and the new people leader paradigm. Trust us . . . you will regret it if you miss this episode.
LINKS TO MERRYLUE:
LinkedIn
Website
The Big Quit Survival GuideFor additional management resources and information, please visit us at: https://managementworksmedia.com
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In this episode, Rachel and Stuart welcome Canadian Brigadier General (Ret.) and the President of Forrest & Company, Julian Chapman, to the show to discuss his new book, The Managerial Leadership Journey: An Unconventional Business Pursuit. Both in his book and on this episode, Julian touches on concepts and notions that are not mentioned enough in other management & leadership books. Rachel and Stuart picked up a lot of good information and we are sure you will, also.
Key Moments:
- Management vs. Leadership: Why you need both!
- The TRUE difference between responsibility and accountability
- Use QQRT instead of SMART Objectives
- Clarity!
Links:The Managerial Leadership Journey: An Unconventional Business PursuitForrest & Company Website
Twitter
LinkedIn
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In this episode, Rachel and Stuart review and riff off of The Managerial Leadership Journey: An Unconventional Business Pursuit, written by Julian Chapman. Julian is a retired Canadian Brigadier General and the President of Forrest & Company, and in his book, Julian touches on ideas and concepts that are not stressed or expressed with such emphasis and clarity elsewhere.
Links:The Managerial Leadership Journey: An Unconventional Business PursuitForrest & Company Website
Twitter
LinkedIn
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Stuart had a fascinating and enlightening conversation with Dr. Patricia Suggs, a leadership coach, ordained minister, and advocate for women in the workplace. They discussed how conflict can present unique challenges for women, the competitive advantage of demonstrating vulnerability, how to stop being a"Yes Person," and much more. Patricia was a wonderful guest and we are sure you will appreciate her and her knowledge as much as we did.
LINKS:Facebook
Email:
Patricia@PKSuggscoaching.net
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In this "Retro Management Series" release, Rachel and Stuart take a deep-dive into McClelland's Three Needs Theory of Motivation, which emphasizes motivation at an individual level.
The Three Needs (according to McClelland):
- Power
- Achievement
- Affiliation
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In this episode, Stuart sits down with leadership consultant, Michael T. Brown, to do one of the things Stuart likes to do most: Talk about leadership! Mr. Brown is a Licensed Professional Counselor and the Principal of Brown's Leadership Consulting.
Key Moments:
- Inspiration always trumps motivation!
- The first step to building healthy relationships is . . .
- The importance of positive intent
- And much more!
Links:
Brown's Leadership Consulting
Twitter
Facebook
How to Win Friends and Influence People
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In this "Retro Management Series" release, Rachel and Stuart take a deep-dive into Frederick Herzberg's Two-Factor Theory of Motivation, which we believe to be as relevant and accurate now as it was in 1959.
Link to Model
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Today we will be reviewing and riffing off of The Essential Drucker, which is a 350-page compilation of some of Peter F. Drucker’s most notable writings. And for those of you who may not know, Peter Drucker, referred to by some as the "Father of Modern Management," was a journalist-turned-management consultant who made it his life’s work to understand and communicate the practices of management and leadership as he witnessed them unfold. Drucker also became a major figure in the development of management education and first introduced the now widely known and practiced concept of “management by objectives.” Born in 1909, Mr. Drucker was in his mid-30’s when he began to witness the evolution of the first corporate enterprises—entities that are now both ubiquitous in developed societies and aligned with what we refer to today as “modern management.” And, according to John Byrnes and Lyndsey Gerdes in their article, “The Man who Invented Management,” he predicted many of the major developments of the late 20th Century, including privatization and decentralization, the rise of Japan to economic world power, the decisive importance of marketing, and the emergence of the information society and that society’s most critical component, the knowledge worker, which is a term Drucker coined in 1959.
To Purchase the Book:The Essential Drucker
Links to Other Sources Mentioned in the Episode:"Beating Rockefeller" (Business Movers Podcast)
The Four Winds: A Novel, by Kristin Hannah
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In this episode, Stuart talks self-awareness, accountability, and the importance of open-ended questions with Mr. Kyle Gillette, the founder and principal of the SAGE Leadership Mindset, which is one of the more comprehensive and accurate leadership frameworks we have come across. He is also the author of the recently released book, SAGE LEADERSHIP: A 4-Part Framework for Becoming a People First Leader.
LINKS:
- SAGE LEADERSHIP: A 4-Part Framework for Becoming a People First Leader
- Website
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Rachel and Stuart use the Forbes article, "'Management Is 10% Work And 90% People'", as a jumping off point to discuss the importance of a leader's technical acumen vs. their people acumen, the prevalence of skills needed to be an effective leader, and how leader intelligence is not discussed enough.
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In this episode, Stuart gets to indulge in one of his deeper management passions by chatting with Mike Thomson from Spark, a recruitment company that is blazing new trails in its approach to hiring by putting the humans that are involved in the process front-and-center.
Key Moments:
- Why Position Descriptions are an inadequate recruitment tool
- Spark TV
- Employees come to and stay at organization's not because of the organization but because of the people in that organization
- Enough with the stuffy, rigid interviews!
Links:
Spark Recruiting
LinkedIn
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Rachel and Stuart discuss resiliency, discipline, DEI, and organizational culture with Ms. Victoria Pelletier, a senior executive who has held key leadership positions at such corporate icons as IBM, American Express, and Accenture, where she is currently a Managing Director. Victoria is also an author, with her personal and professional story featured in Unstoppable: Stories of Change Makers who Dare to Make a Difference. We found Victoria's journey both fascinating and affirming and are certain you will too!
LINKS TO VICTORIA & HER WORKUnstoppable: Stories of Change Makers who Dare to Make a DifferenceWebsiteInstagramFacebookTwitterLinkedIn
In this episode, Rachel and Stuart discuss with Robert Walker--DM, corporate manager, and student of organizational psychology--how game role-playing can enhance, and is enhanced by, one's understanding of human psychology and how that understanding can translate into one's role as a leader and a manager. And be sure to check out Robert's podcast, The Dungeons, Dragons, & Psychology Podcastand his book, Session Zero: The DMG to Writing Great Campaigns in Any System.
Links to Robert:Instagram
Facebook
Twitter
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Rachel and Stuart take a deep-dive into the power of organizational storytelling and the narratives we tell ourselves. Key topics include: The power of storytelling when enacting change; using storytelling to make data and other quantitative information seem real; the power of the narratives we tell ourselves.
Link:
Crucial Conversations
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In this episode, Rachel and Stuart have a truly mind-shifting conversation with Mr. Brad Dude, leadership consultant and coach, and the author of several books. His most recent is "Quick! I Need to be a Leader in 30 Days." Do not skip past this one!Key Topics:
- The Four Temperaments
- The Shadow Temperament
- Situational Leadership
- The importance Self-Awareness
Links:Quick! I Need to be a Leader in 30 Days!Finding Eden: A Novel by Brad Dude
Website
Instagram
Facebook
Twitter
Emotional Intelligence: Why it Can Matter More Than IQWhy Him? Why Her?: How to Find and Keep Lasting Love
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MarketingBox Podcast
Quick marketing tactics, trends, and motivation to grow your business immediately.
Listen on: Apple Podcasts Spotify
In this episode, Rachel and Stuart review and riff off of Mr. Brad Dude's book, Quick! I Need to be a Leader in 30 Days! Key topics include: organizational structure, self-awareness, and a tease about the Shadow Temperament, which will be discussed more thoroughly in our interview with the author this coming Thursday.
Links:Quick! I Need to be a Leader in 30 Days!Finding Eden: A Novel by Brad Dude
Website
Instagram
Facebook
Twitter
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personal conversations with the entrepreneurs and investors reshaping our future
Listen on: Apple Podcasts Spotify
In this fourth episode of "The Essentials of Management" Review & Riff Series, Rachel and Stuart review and riff off of Henry "The Maverick" Mintzberg's book, Simply Managing: What Managers do, and can do Better.
Links:
Mintzberg's Original Model of Managing (Managerial Roles)
Mintzberg's Org Structure Types
Full Listing of the Books included in “The Essentials of Management Series”:
The First-Time Manager, 7th Edition, by Loren B. Belker, Jim McCormick, and Gary S. Topchik.
Welcome to Management: How to Grow from Top Performer to Excellent Leader, by Ryan Hawk
What Management is: How it Works and Why it’s Everyone’s Business, by Joan Magretta
Simply Managing: What Managers do, and can do Better, by Henry Mintzberg.
The Essential Drucker, by Peter F. Drucker
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to Shane Ivers for our excellent Intro and Outro music, "Signs to Nowhere" and “Savour the Moment,” respectively.
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We have changed our name to The Introspective Leader podcast and this trailer addition explains why.
In this episode, Rachel and Stuart have an enlightening conversation with Ms. Wendy Nash, a meditation coach for entrepreneurs.
Link to the website for Wendy's website, Kindly Cut the Crap.
In this third episode of "The Essentials of Management" book review & riff series,, Rachel and Stuart discuss topics related to Joan Magretta's What Management is: How It Works and Why It's Everyone's Business.
Purchase What Management is
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Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
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Effective 22 November 2022, we will be changing our name to The Introspective Leader podcast and this trailer addition explains why.
In this episode, Rachel and Stuart welcome Mr. Roy Osing to the show. Roy is the author of the Be Different or Be Dead book series, in which he details the systematic strategy he used to help take a start-up company to a billion dollars in sales. Today's episode is a lively, no-holds-barred discussion of what Roy thinks many managers are getting wrong and what he thinks they need to do to get it right!
Key Moments:
- Roy discusses his "Plan on the Run" approach to strategic planning
- Be the "ONLY"
- How Roy has "flipped the script" on the conversation about micromanaging
- "Stop!" Don't let the data "overwhelm you . . . and be the 'be-end-and-end-all!"
- "The House of Yes"
- "Go West" (the check is in the mail)
- "Operational Excellence Leaders" (the check is in the mail)
Links:
Roy's Blog
Roy's Website
Be Different of Be Dead: The Audacious, Unheard-of-Ways I Took a Startup to a Billion in Sales
roy.osing@gmail.com
Twitter
Facebook
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In this episode, Stuart had an informative and entertaining chat with Ms. Lori-Ann Duguay. Lori-Ann is the founder of The People Person: HR Growth Solutions, which helps organizations shake up their workplace culture and improve end-to-end employee experience so that they can attract and retain the talent they need to thrive!
Key Moments:
"The Leadership Blueprint"
Job Design: Let the employee have their say!
"Golden Shackles"
And much more!
Links:The People Person: HR Growth Solutions
Lori-Ann's LinkedIn Account
The Five Dysfunctions of a Team, by Patrick Lencioni
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In this episode, Rachel and Stuart discuss the steps involved in employee development.
Links to Hard-Copy Checklist and Template:
Checklist for Creating Employee Development Plans
Employee Development Plan Template
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You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
As the second book in "The Essentials of Management Series," Rachel and Stuart discuss Ryan Hawk's Welcome to Management: How to Grow from Top Performer to Excellent Leader.
Click here to purchase Welcome to Management
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You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Background and Outro music, "Climb," and “Savour the Moment," respectively.
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this episode of "A Profile of a Manager," you will hear the management story of Nicole Dela Cruz, as told by her, straight to you. Nicole is an ultrasound technologist at a large, Level II trauma hospital and her narrative is both engaging and enlightening. Miss this episode at your own peril!
Key Moments:
- How and why Nicole never thought she would be, or even want to be, a manager
- She was sick at her stomach for much of her first year as a manager
- What she likes most about managing
- What she likes least about managing
- What advice she would give to a new manager
- The steps she took to develop herself as a manager
- And what she thinks about the distinction between leadership and management
Links to the Books that Nicole References:
- Crucial Conversations
- Leadership and Self-Deception
- Jump-Start your Leadership
- The Way of the Shepherd
- Start with Why
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“Add the element of the 'why' . . . tell them how the work that they do really does affect the organization . . . then get out of the way!”
In this episode, Stuart interviews Dr. Kevin Gazzara, the CEO of Magna Leadership Solutions and the co-author ofThe Leader of Oz. Topics include: the #1 contributing behavior to effective leadership; development vs. training; prioritization; delegation; and recruit for talent. Stuart took a great deal from his conversation with Dr. Gazzara and he is confident you will too! And after you finish listening to this episode, be sure to go to his company's website and check out the Magna Model--it is, in our opinion, a representation of what organizational leadership development should look like, but seldom does.
Links:
- Magna Leadership Solutions Website
- Do Optimism, Pessimism and Realism Really Make a Difference?, by Dr. Kevin Gazzara
- The Leader of Oz, by Kevin D. Gazzara and Martuza Ali Lakhani
- Start with Why, by Simon Sinek
- Brain Rules, by John Medina
- The Earned Life, by Marshall Goldsmith
- Flow, by Mihaly Csikszentmihalyi
- The Attrition Calculator
- FREE Assessment
About Dr. Kevin Gazzara:Dr. Kevin Gazzara is the CEO of Magna Leadership Solutions, a management and leadership professor, and one of the authors of The Leader of OZ. His previous work includes 18 years at Intel Corporation in areas ranging from Program and Product Management to Operations Management to General Management and, finally, to Leadership Development, where he was a key member of a team that developed 40,000 company stakeholders. Dr. Gazzara holds a Bachelor of Science in Commerce and Engineering, a Master of Business Administration, and a Doctorate of Management in Organizational Leadership. Be sure to go to his company's website and check out the Magna Model--it is, in our opinion, a representation of what organizational leadership development should look like, but seldom does.
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to Shane Ivers for our excellent Intro and Outro music, "What's the Angle?" and “Savour the Moment,” respectively.
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this Bonus Material edition, Stuart goes solo to present the steps to delegating effectively in a more streamlined (condensed) format.
A process for effective delegation:
-
Analyze the Tasks and Potential Delegatees
-
Formally Assign and Discuss Task
-
Monitor
-
Evaluate
-
Rinse and Repeat and Look for More Opportunities to Delegate
Click here for a summary of the Effective Delegation Process as discussed in this episode
Books that Cover Delegation Well:
The First-Time Manager, 7th Edition, by Loren B. Belker, Jim McCormick, and Gary S. Topchik
Managing for Dummies, by Bob Nelson and Peter Economy
The Effective Manager, by Mark Horstman
Deep and Deliberate Delegation: A New Art for Unleashing Talent and Winning Back Time, by Dave Stitt
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In the first addendum episode of “The Essentials of Management” series, Rachel and Stuart present a process for effective delegation and discuss why so many managers do not or cannot delegate effectively.
Part I:
• Delegation defined
• The importance of delegation and why you should do it
Part II:
• The reasons managers do not delegate and counterarguments
• A process for effective delegation:
-
Analyze the Tasks and Potential Delegatees
-
Formally Assign and Discuss Task
-
Monitor
-
Evaluate
-
Rinse and Repeat and Look for More Opportunities to Delegate
Click here for a summary of the Effective Delegation Process as discussed in this episode
Books that Cover Delegation Well:
The First-Time Manager, 7th Edition, by Loren B. Belker, Jim McCormick, and Gary S. Topchik
Managing for Dummies, by Bob Nelson and Peter Economy
The Effective Manager, by Mark Horstman
Deep and Deliberate Delegation: A New Art for Unleashing Talent and Winning Back Time, by Dave Stitt
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this episode, Rachel and Stuart review and riff off of the Harvard Business Review article, "Begin with Trust," by Frances Frei and Anne Morriss.
Link to the 2022 HBR article compilation book where you can purchase this and many other excellent HBR articles.
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to Shane Ivers for our excellent Intro and Outro music, "Through the Woods" and “Savour the Moment,” respectively.
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In the first addendum episode of “The Essentials of Management” series, Rachel and Stuart present a process for effective delegation and discuss why so many managers do not or cannot delegate effectively.
Part I:
• Delegation defined
• The importance of delegation and why you should do it
Part II:
• The reasons managers do not delegate and counterarguments
• A process for effective delegation:
-
Analyze the Tasks and Potential Delegatees
-
Formally Assign and Discuss Task
-
Monitor
-
Evaluate
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Rinse and Repeat and Look for More Opportunities to Delegate
Click here for a summary of the Effective Delegation Process as discussed in this episode
Books that Cover Delegation Well:
The First-Time Manager, 7th Edition, by Loren B. Belker, Jim McCormick, and Gary S. Topchik
Managing for Dummies, by Bob Nelson and Peter Economy
The Effective Manager, by Mark Horstman
Deep and Deliberate Delegation: A New Art for Unleashing Talent and Winning Back Time, by Dave Stitt
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this very special and engaging episode, Rachel and Stuart interview the esteemed leadership development coach, Mr. Ron Reich.
Key Topics:
- Self-Awareness
- Crucial Conversations
- Collaboration
- Challenges for Managers
- And Much More!
About Mr. Ron Reich:After first working in general HR, Ron, by way of a cold call he received from a recruiter, made the switch over to training and development and now has almost 29 years of experience in leadership and management coaching. Although he is effective in training larger groups, Ron finds a singular reward in working with smaller groups, allowing him to individualize his facilitation to meet the specific needs of each person he is working with. Through the years, Ron has become fluent in discussing and coaching: delegation, motivation, communication, emotional intelligence, how to conduct difficult yet often crucial conversations, and many more topics related to leadership, management, and personal growth.
You can contact Ron at: https://www.linkedin.com/inron-reich-7809829
And you can follow him on Instagram (@leadership_rlb): https://www.instagram.com/leadership_rlb/
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to Shane Ivers for our excellent Intro and Outro music, "What's the Angle" and “Savour the Moment,” respectively.
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In the first episode of “The Essentials of Management” series, Rachel and Stuart’s discussion builds off of the major themes of the book, The First-Time Manager, 7th Edition, by Loren B. Belker, Jim McCormick, and Gary S. Topchik.
Key Moments:
• Stuart explains why he has been recommending The First-Time Manager for 20 years
• Rachel discusses how she found the book to be a good “one-stop shop” for managers at all levels of experience
• Rachel and Stuart discuss the notion of “choosing one’s management style”
• They also discuss the fine-line between being transparent and revealing information that a team may not be ready to receive
• The grapevine is real and managers must learn how to tap into it and, prudently, use it
• Stuart once again takes off on a tangent about the importance of empowerment
Click Here to Purchase The First-Time Manager
Full Listing of the Books included in “The Essentials of Management Series”:
The First-Time Manager, 7th Edition, by Loren B. Belker, Jim McCormick, and Gary S. Topchik.
Welcome to Management: How to Grow from Top Performer to Excellent Leader, by Ryan Hawk
What Management is: How it Works and Why it’s Everyone’s Business, by Joan Magretta
Simply Managing: What Managers do, and can do Better, by Henry Mintzberg.
The Essential Drucker, by Peter F. Drucker
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this Bonus Rant, Stuart questions how prevalent collaboration is within the workplace, especially among those who hold the upper hand. He then goes on to discuss under what circumstances collaboration is most effective and ends with a few suggestions for those wishing to incorporate a more collaborative approach.
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
In this episode, Rachel and Stuart’s discussion builds off of the major themes of the book, The Connector Manager: Why Some Leaders Build Exceptional Talent—and Others Don’t, by Jaime Roca and Sari Wilde.
Key Moments:
• Through his own early experiences, Stuart confirms the existence of the myth of the “all-knowing manager”
• Baseball cards
• Props to Malcom Gladwell
• The importance of curiosity and how both Rachel and Stuart think it is essential for anyone who desires to be an exceptional manager
• Rachel tells of a particular professional experience in which she experienced the overwhelmingness of constant mentor feedback
• Rachel: ‘It all starts with knowing your employees’
Click here to purchase The Connector Manager
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this Bonus Rant, Stuart and Rachel begin with a discussion about the latest viral disruptor/divider--Quiet Quitting--but transition into such topics as: the role of work in one's life; the role of work in a democracy; using work to supplement one's true passion(s); how you are an idiot if you carte blanche tell people to quit their passionless jobs; and how seemingly silly viral feuds can lead to more substantive conversations (if you let them!).
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this episode, Rachel and Stuart discuss remote work and why they believe there are no simple, “one-size-fits-all” answers.
Key Moments:
• Perceived Pros and Cons
• Why both Rachel and Stuart refuse to take a hardline stance on the suitability of remote work for organizations and their employees
• Stuart and Rachel discuss the implications of a conversation between Steven Bartlett and Malcolm Gladwell on The Diary of a CEO podcast (at the 1:17:38 mark).
• Stuart contends that while a particular position might be suitable for remote work, the employee occupying the position might not be suitable, and that this should be considered in the determination process
• Rachel and Stuart believe that in the future, connectedness and engagement will be more dependent on job design and the factors of the job itself and less dependent on the gimmicks of intra-office socializing (see Marcus Buckingham's "Designing Work That People Love").
Recommended Readings and Listenings:
Remote Work: Assessment and Implementation Checklist
“Our Work-from-Anywhere Future,” by Prithwiraj (Raj) Choudhury. HBR’s 10 Must Reads, 2022.
“The Work-from-Home Revolution is Also a Trap for Women,” by Anne Helen Petersen. Bloomberg.
“The Loneliest Employees + Connecting Remote Teams.” Boss Better Now with Joe Mull podcast. Episode 63.
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this episode, Rachel and Stuart review and riff off of the May/June 2022 HBR article, “Designing Work that People Love: It’s Easier Than You Think,” by Marcus Buckingham.
Key Moments:
• Stuart critiques rigid competency models and task-based performance evaluation systems
• Rachel and Stuart are not convinced that “love” is the best descriptor for what Mr. Buckingham is championing, but they are all in on the concept itself.
• Stuart and Rachel discuss how trust is the essential ingredient for any organization wishing to become less averse to experimentation and the failure that inevitably accompanies it.
Article Extract:
“Only when a company intelligently links what people love to their actual activities will it achieve higher performance, higher engagement and resilience, and lower turnover. To stem the tide [of attrition] and to attract and retain the best people, then, we must redesign jobs around a simple but powerful concept: love for the content of the work itself. That word may seem strong in this context, but people’s affinity for their work can and should reach this level, and when it does, amazing things can happen.”
Click here to read “Designing Work That People Love,” by Marcus Buckingham, in the May/June 2022 HBR
Click her to read Marcus Buckingham’s book, Love + Work: How to Find What You Love, Love What You do, and do it for the Rest of Your Life
Click here to read Stuart’s blog post review of the article
Click here to learn more about Competency Models
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this episode, Rachel and Stuart’s discussion builds off of the major themes of Kristen Hadeed’s 2017 book, Permission to Screw up: How I Learned to Lead by Doing (Almost) Everything Wrong.
Key Moments:
• Rachel discusses how the book’s assertion that leadership is, and should be, difficult was reassuring to her as a young manager
• Screw up, reflect, learn from multiple sources, and grow
• Stuart and Rachel discuss the importance of mentorship and peer groups
• Rachel and Stuart discuss how one of Ms. Hadeed’s greatest “strengths” was also one of her greatest “weaknesses” (sound familiar? C'mon, you have heard that somewhere before, haven't you?)
Click here to purchase Permission to Screw up
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro music, "Strangers"; and thank you to Shane Ivers for our excellent Outro music, “Savour the Moment.”
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
Dovetailing off of the previous two-part episode that covered developing employee performance objectives, this episode details and discusses one form of the employee appraisal process. Like Episode 6, this one begins with Stuart presenting the process in a step-by-step manner, with Rachel joining us at the 13:08 mark to take us on a deeper dive.
Key Components:
- Rachel explains what she does not like about the formal performance appraisal process
- While Stuart defends it, knocks it, defends it, then knocks it again
- Stuart rails against the notion that managing is something that can be carried out using the basic human intuition one brings with them into the managerial role
- Stuart speaks about the culture at Netflix without knowing anything about Netflix's culture
- Stuart and Rachel talk about at least one alternative to the more traditional forms of performance appraisal systems
- Rachel ponders on who needs a FORMAL performance appraisal process more: the employees or the managers?
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
To access the information presented in this podcast in a written, bulleted format, go to: https://managementworksmedia.com/blog
For additional management resources and information, please visit us at: https://managementworksmedia.com
NOTE: Due to a technical glitch, although the duration of this segment is listed as 53:50, it is actually only 34 minutes in length.
In the second of a three-part episode, Rachel rejoins Stuart to help take us all on a deeper dive into developing SMART Employee Performance Objectives. Their discussion primarily addresses the steps leading up to writing the objectives. The third part of this episode, which was recorded separately but has been released simultaneously with the previous two, will pick up with a deep dive into the actual writing of SMART objectives.
Key Moments:
- Rachel and Stuart discuss when they think SMART objectives are most appropriate and when they are not
- Rachel has Stuart better explain the purpose of the job analysis
- Stuart clarifies the purpose of the informal "job description" he discussed in Part Ia.
For a bulleted cheat sheet on developing SMART objectives, go to: https://managementworksmedia.com/blog
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
For more management resources, visit us at: https://managementworksmedia.com/
And thank you to HoliznaCCO for out outstanding Intro and Outro music!
In this third and final part of a three-part episode, Rachel rejoins Stuart to help take us all on a deeper dive into developing SMART Employee Performance Objectives. In this discussion, which was recorded separately but has been released simultaneously with the first and second parts, they will pick up with writing SMART objectives.
Key Moments:
- Rachel and Stuart discuss when they think SMART objectives are appropriate and when they think they are not appropriate
- Rachel ponders if SMART performance objectives are as much for the sake of the managers as they are for the employees
For a bulleted cheat sheet on developing SMART objectives, go to: https://managementworksmedia.com/blog
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
For more management resources, visit us at: https://managementworksmedia.com/
And thank you to HoliznaCCO for out outstanding Intro and Outro music!
This episode deviates from our standard format. To present a linear topic in an equally linear manner, Stuart goes solo and takes a step-by-step approach to presenting the components of developing SMART Employee Performance Objectives. Rachel will re-join us in the next two segments, which are recorded separately and identified as "THE DEEP DIVE."
Key Components:
- Stuart explains why he thinks that at least some form of job analysis can be a critical component of developing SMART performance objectives
- He then explains why you should not automatically assume that the official job description is a ready-made resource for developing objectives
- SMART = Specific, Measurable, Achievable, Relevant, and Timely
- Stuart also defines and explains such common terms related to performance objectives as: element, task, objective, and essential/critical
To access the information presented in this podcast in a written, bulleted format, go to: https://managementworksmedia.com/blog
Books that compliment this episode:
- The Effective Manager
- Leadership Strategy and Tactics: Field Manual
- Crucial Conversations: Tools for Talking when Stakes are High
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
For additional management resources and information, please visit us at: https://managementworksmedia.com
And thank you to HoliznaCCO for our outstanding Intro and Outro music.
*As a participant in the Amazon Affiliate Program, Management Works earns from qualifying purchases.
In this episode, Rachel and Stuart discuss what Stuart has termed as the Dominion style of management and how it can have potentially devastating consequences on an organization.
Key Moments:
- Stuart explains two other management styles--"Us vs Them" and "Hero"--and how they combine to form the major elements and characteristics of the Dominion style
- Name dropping includes: Henry Ford, Steve Jobs, Bill Gates, Abercrombie & Finch, and Marvel Comics (no, they were not Dominion managers or companies with a particular problem with the Dominion style)
- Rachel ponders: How enthused must a manager be when presenting to their employees a directive from higher-ups that they do not agree with?
- Stuart explains why identifying the Dominion style of management matters and how choosing to ignore it comes at your own peril
- And, finally, Stuart discusses what measures can be taken to mitigate and disrupt the Dominion Style
Books that go well with this episode:
- Evaluation in Organizations: A Systematic Approach to Enhancing Learning, Performance, and Change
- Crucial Conversations: Tools for Talking when Stakes are High
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro and Outro music: "Strangers"
If you would like to help keep our show running through a donation of your choosing, please visit our Patreon page.
As an Amazon affiliate, Management Works earns from qualifying purchases.
In this episode, Rachel and Stuart discuss how the concept of respect can be misused to censure justifiable observations and feedback. They also discuss how this misuse--or weaponizing--of respect correlates with a certain type of organizational structure.
Key Moments:
- Stuart relays how the expression of respect of can vary from one organization to another
- Rachel, with a cameo appearance by Stuart (using his best obnoxious boss voice), reads a short narrative that is illustrative of weaponizing respect
- They then discuss how the misuse of respect can create a culture of implied censorship
- Stuart stresses that you should never forget that a lot of what you perceive as respect for you as a person or because of your leadership abilities is often more directly related to your formal position in the organization and the perceive power that wields
- Finally, they present a technique that can be used as a workaround
Books that go well with this episode:
- Humanocracy: Creating Organizations as Amazing as the People Inside Them
- Leadership is Language: The Hidden Power of What You Say—and What You Don’t
- Turn the Ship Around: A True Story of Turning Followers into Leaders
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro and Outro music: "Strangers"
As an Amazon affiliate, Management Works earns from qualifying purchases.
Stuart rants about an interview process he attended earlier in the day. The ultimate question he asks is: How can we expect the interview process to add value if we do not approach it with the same purposeful, strategic mindset as we do any other vital management function?
CAVEAT: This episode is a rant and is not meant to be particularly cool-headed and objective. With that in mind, just set back and enjoy while Stuart "spills the tea."
CAVEAT TWO: For fans of Rachel, she does not make an appearance in this episode, but she will be back in her seat for our next regularly formatted show.
A book that goes well with this episode:Mastering the Hire: Twelve Strategies to Improve Your Odds of Finding the Best Hire
For additional management resources and information, please visit us at:https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro and Outro music: "Strangers."
As an Amazon affiliate, Management Works earns from qualifying purchases.
In the second of a two-part episode, Rachel and Stuart discuss seven of the ten attributes of EXCEPTIONAL managerial practice.
The Attributes:
- Developing and Mentoring
- Delegating EFFECTIVELY
- Preparing for the Next Challenge
- Transitioning from a Conceptual/Strategic Mindset to a Concrete/Tactical Mindset, and/or Vice Versa
- Influencing in all Directions and with a Diverse Range of Individuals
- Moving Toward, not away From, Having Difficult Conversations
- Under-Promising, Over-Delivering
- Taking Calculated Risks
- Viewing Shortcomings and Failures as Opportunities for Development and Growth
- And MANAGING!
Key Moments:
- Stuart and Rachel discuss the relationship between introversion/extraversion and the ability to influence and move toward having difficult conversations
- Stuart explains how a manager can practice virtually every one of the attributes of exceptional management and still fail
- And they each discuss their relationship with failure, how it has evolved, and how one's perception of failure may be, at least in part, generational
Books that go well with this episode:
- What Management Is: How It Works and Why It's Everyone's Business
- The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management
- Welcome to Management: How to Grow From Top Performer to Excellent Leader
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro and Outro music: "Strangers"
In the fist of a two-part episode, Rachel and Stuart discuss three of the ten attributes of EXCEPTIONAL managerial practice.
The Attributes:
- Developing and Mentoring
- Delegating EFFECTIVELY
- Preparing for the Next Challenge
- Transitioning from a Conceptual/Strategic Mindset to a Concrete/Tactical Mindset, and/or Vice Versa
- Influencing in all Directions and with a Diverse Range of Individuals
- Moving Toward, not away From, Having Difficult Conversations
- Under-Promising, Over-Delivering
- Taking Calculated Risks
- Viewing Shortcomings and Failures as Opportunities for Development and Growth
- And MANAGING
Key Moments:
- Stuart identifies what he thinks is the single most critical element of exceptional management practice
- Rachel reveals how teaching her baby sister to load the dishwasher was a game changer
- She also discusses how she struggled early on with delegating, but eventually realized how effective it was as both a way of training less experienced staff and avoiding burnout
- Stuart manages to work into a single episode both "dilly-dally" and "kick-a**"; two of his favorite descriptors!
- Rachel and Stuart discuss the differences between "mentoring" and "developing," and how, if you occupy a managerial role, you are, by default, responsible for both
- Stuart assures us that not all information we gather is relevant
- And Rachel discusses how gathering information helps with her anxiety
Books that go well with this episode:
- What Management Is: How It Works and Why It's Everyone's Business
- The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management
- Welcome to Management: How to Grow From Top Performer to Excellent Leader
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro and Outro music: "Strangers"
In this episode, Rachel and Stuart discuss why they think the unnecessary and potentially harmful distinction is so often made between leading and managing.
Key Moments:
- Stuart gives a brief historical background on why--at least in part--management is perceived the way it is today; and how leadership was not always associated with "soft," "fuzzy" skills
- Rachel discusses her need to tap into both "leadership" and "management" skills in the first managerial role she held--and how not doing so would have lost her the confidence and faith of her direct reports
- Stuart and Rachel have an engaging exchange about how they think the assignment of "Leader" to some and the assignment of "Manager" to others is a lot about status affirmation
- Rachel discusses how she took charge during a fryer fire at Wendy's
- And in a matter of minutes, Stuart interchangeably uses the following words to describe the same concept: gambit, spectrum, circle, and pockets
Books that go well with this episode:
The Connector Manager: Why Some Leaders Build Exceptional Talent—and Others Don’t, by Jaime Roca and Sari WildeSimply Managing: What Managers Do--and Can Do Better, by Henry MintzbergPermission to Screw Up: How I Learned to Lead by Doing (Almost) Everything Wrong, by Kristen HadeedThe Principles of Scientific Management, by Frederick Winslow TaylorRemember, if you enjoyed this episode please share it with one other person that you think would also enjoy it.
For additional management resources and information, please visit us at: https://managementworksmedia.com
You can email us at: managementworks@managementworksmedia.com
Thank you to HoliznaCCO for our outstanding Intro and Outro music: "Strangers"
In this episode, Stuart and Rachel discuss rethinking the concept of strengths and weaknesses as they apply to work performance. Their discussion is a deeper dive into the article of the same name published on the Management Works blog.
Key Points include:
- Moving away from addressing strengths and weaknesses as separate components
- Moving toward addressing them as different manifestations of the same source(s)
- The importance of assuming this mindset yourself before attempting to convert your employees
- Stuart discusses his "pushiness" and the "tricks" he uses to prevent it from contributing to negative outcomes
- Rachel discusses her distaste for monotony and how she "zooms out" to make it less of a kill-joy
For more resources, to include the MW Blog, educational opportunities, 250+ free online training courses, 100+ management and leadership books, a wide array of management certifications, and information on more MW podcasts in the pipeline, please check out our site at managementworksmedia.com.