igroomhub Media: Recent Episodes
igroomhub
Throughout this series the igroomhub team - Natalie West, Nicky Renwood and our host Taylan Bradley - will discuss all things dog grooming! We'll explore everything from running and managing a grooming business to styling tips and tricks and everything in-between. We've even got special guest!
Our salon received a one-star review recently. It wasn't really the review itself that stayed with us...
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Imposter syndrome is normal at the beginning, however, start as you mean to go on!
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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The About Us page re-write that turned into a manifesto.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Ensure you have a layer underneath the relationship that keeps communicating even when you can't.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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If you run a salon or a grooming business, you're used to being the person everyone turns to. You're answering questions, checking work, stepping in when something isn't going to plan, carrying a lot of that knowledge in your own head. That doesn't change, but it can ease. When your team has something solid to refer to, they come to you with better questions.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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There is a moment many groomers know all too well. A dog who has come in happily every six weeks for years, suddenly walks in looking like you’ve changed the building on them.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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There are a few moments in this job that can really stay with you...
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
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..and why that rarely helps the dog
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Gone are the days when people found your grooming salon by strolling through a nearby neighbourhood or receiving your flyer in their letterbox.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Dogs use displacement behaviours to release tension or avoid confrontation. It’s essentially emotional Wi-Fi buffering.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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AI can be useful in the dog grooming world. Just not in the way the internet sometimes suggests. The trick is knowing where it genuinely helps and where it absolutely, quietly, confidently does not!
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Unfortunately, not all risks are decimated the moment the groom is over - matting can be the relentless gift that keeps on giving!
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Pet Parent (/Owner) or Dog? To whom do we owe a duty of care?
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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We know a lot of groomers reading this will not want to work on old, matted and aggressive dogs, but we are hoping that the majority of our community do.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Not only do dog groomers care for the dog on their table but they’re quite often required to deal with anxious or overbearing owners concerned about the state of their pet.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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The US grooming internet has been loud about its dislike of poodle-mixes for years, and that tone has slowly filtered into Australian grooming culture without much pause to ask whether it fits our reality, or helps anyone at all.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Why that advice isn't helping our industry anymore...
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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If the owner is unable to readily voice their discontent – or feel as though their concerns have not suitably been addressed – they will instead turn to their keyboards to be heard...
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Just how loud is a HV dryer?
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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If we want the public to take this trade seriously, we need to take it seriously ourselves. This job isn’t just about technique. It’s about timing, judgment, safety, communication, observation, and the ability to work with all kinds of dogs on all kinds of days.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Discover the surprising story of how poodle grooming became an Olympic event.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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When does body pain jump (albeit achingly) out of the ‘just-part-of-the-job’ category and become something we should be genuinely concerned about long-term?
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Choosing the right training course can feel like trawling through Netflix - so many options, and you’re not sure which one’s worth your time. In an unregulated industry, the choices are endless, but not all courses provide the same level of education or experience...
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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What real leadership looks like in the dog grooming industry. We’ve seen kindness. We’ve seen cruelty. We’ve seen leadership used to lift others, and to shut them out. The difference isn’t just personality. It’s the choice to lead well.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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… it might actually be your fault. Not because you are a bad groomer, but because you have not set the rules or stuck to them so your clients know exactly how to treat you.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
Explore igroombiz @ www.igroomhub.com.au/biz
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Learning won’t magically happen unless you make space for it. Give it that space. You deserve it.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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We’re in a transition period as an industry. The mix of untrained, self-taught, school-trained, on-the-job trained, mentored, and online-educated professionals all working under the same title is messy, but it’s also temporary. It has to be.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
Industry Certification @ www.igroomschool.com.au/blocks
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Base prices start at “from” because dogs are individuals, not products on a shelf.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Let’s take a brisk stroll through history with our four-legged friends and see what their instincts can teach us.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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What graduation doesn’t mean is that you’re finished learning. In any industry, training can only provide so much. Its role is to give you structure, language, and a solid starting point, not to prepare you for every situation you’ll face across a long career.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Advice usually sounds simple: get hands-on experience, do a course, or just keep grooming dogs. Each suggestion contains some truth, but none explains how learning actually unfolds in this industry, or why so many capable people still feel stuck or uncertain years into their careers.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
Send us Fan Mail
One bad grooming experience in your area can change how clients see all groomers. Here’s why it happens and what it means for professionals.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
Send us Fan Mail
...Nowadays, most terriers are far more likely to be found under a cafe table than in a burrow, navigating chair legs, prams, and the occasional dropped croissant. Truly harrowing work. The coat, however, hasn't changed.
This episode is an AI-read audio version of a blog article from igroomhub. The AI is helpful, but occasionally a little too creative with pronunciation.
Read blogs @ www.igroomhub.com.au/blog
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Dr Fiona introduces her S.C.A.N method: Stance, Calming Signals, Actions, and Nose-to-tail observations. Learn to decode canine communication in real time and create a stress-aware grooming environment for both dogs and humans.
Hosted by Natalie West & Dr Fiona Patterson
drfionadogtraining.com
igroomhub.com.au
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How we show up emotionally changes how dogs respond. This episode explores leadership without dominance - how to guide, not control, using calm communication, consistency, and trust.
Hosted by Natalie West & Dr Fiona Patterson
drfionadogtraining.com
igroomhub.com.au
Send us Fan Mail
Dr Fiona shares practical, real-world examples of desensitisation and counter-conditioning in the grooming context. Learn to recognise subtle signs of fear and stress, apply positive associations, and build a dog’s confidence through gentle, consistent handling.
Hosted by Natalie West & Dr Fiona Patterson
drfionadogtraining.com
igroomhub.com.au
Send us Fan Mail
This episode kicks off a four-part mini-series with veterinarian and NDTF certified dog trainer Dr Fiona Patterson, exploring how groomers can better understand canine behaviour and emotions.
Discover how breeders, owners, and groomers can all help puppies grow into confident, happy dogs. Dr Fiona explains the importance of early socialisation, gentle exposure, and emotional safety, laying the groundwork for a lifetime of stress-free grooming. You can access the Grooming Desensitisation Checklist here.
Hosted by Natalie West & Dr Fiona Patterson
drfionadogtraining.com
igroomhub.com.au
Send us Fan Mail
Welcome to episode 20!
And what better way to celebrate hitting our 20's than to have a very special guest join us?
We are so lucky to present the amazingly talented, funny, down to earth and very humble Jess Rona, all the way from LA!
Tay and Nat jumped on a Zoom for this interview, talking about all things Jess, and dogs, and Jess, and dogs, and dogs and wonderful DOGS!
Happy listening!
www.igroomhub.com.au
Episode 19
igroomhub invited a very special guest for episode 19 - the fabulous Colin Taylor!
From his home in the UK, Colin joined Nat and Tay to talk everything from Pooch Perfect to running a business. He also talks about handling anxiety, as well as giving helpful advice, tips and tricks and a whole lot more.
Grab yourself a cup of (dog hair free) tea and enjoy our zoom interview with the wonderful Colin Taylor.
Happy listening!
www.igroomhub.com.au
Episode 18
Have you ever had a matted dog that has broken your heart? In this day and age, we are still dealing with uneducated clients or clients that for some reason or other are not willing to groom their dogs regularly.
What can we do about it?
Karen Collier from RSPCA talks to Nat about what can and should be done for customers that continue to neglect their dogs.
For information about how you can contact the RSPCA, visit www.RSPCA.org.au
www.igroomhub.com.au
Episode 17
Interview with Angela Anderson Part 2
In Part 2 of Nicky’s interview with Angela Anderson we hear about some of Angela’s amazing courses for groomers, including “Grooming for Profit” and “Finding Staff, Keeping Staff.” Angela gives us a sneak peek into these topics and more.
Happy listening!
To learn more about igroomhub, head to www.igroomhub.com.au
Welcome to Episode 16
Interview with Angela Anderson
Nicky chats with the wonderful Angela Anderson from New Zealand. Hear about how Angela got started in the dog grooming world, opening up multiple, successful schools. We also get a sneak peek into another episode coming soon, and much more!
Happy listening!
Learn more about igroomhub head to www.igroomhub.com.au
Episode 15: HANDLING & EMOTION: with Nat & Tay
Handling! How important is it?
Nat takes us way back to her childhood where she learnt very early on the magic of connecting with animals. Nat and Tay discuss how we can be better handlers in the grooming salon!
Happy Listening!
Learn more about igroomhub at
www.igroomhub.com.au
Welcome to Episode 14!
Looking for some business inspiration?
Co-founders of igroomhub, Natalie West and Nicky Renwood, talk to us about how they each see business.
First we interview Nat who generously reveals what she has done badly/poorly - or not at all! We talk about 5 common mistakes most businesses make.
We follow up with Nicky who helps answer a few business questions sent in from one of our IG followers. Nicky also gives us some helpful tips about growing your business.
Happy listening!
If you have a topic you would like us to cover you can email us at
media@igroomhub.com.au or send through your idea over our Socials.
To learn more about igroomhub head to https://www.igroomhub.com.au/sign-up
Welcome to episode 13.
Have you ever had to interview someone?
Have you had good, bad or ugly interviews?
Nat, Tay and Colleen discuss interviewing techniques, faux pas and personal experiences of interviewing from both sides of the desk!
Happy listening
www.igroomhub.com.au
Hey Victorian Groomers! We got together this morning - socially distanced of course (the power of the extension lead) - and recorded a podcast for you filled with groomery things you can do over this lockdown period. If you are not already in crazy town homeschooling kids and fighting for admin space at the kitchen table, take a listen for some helpful tips. Fingers crossed we will all be back to normal work on Friday 4 June.
Happy listening!
www.igroomhub.com.au
Welcome to episode 11. igroomhub Media welcomes guest Hearty Dave from Banana Digital to talk to us about Marketing Your Small Business.
Do you know what type of marketing your business needs?
Have you ever heard of SEO?
Is the idea of social media marketing overwhelming to you?
Hearty helps break everything down! She goes through everyday tips and tricks to help with marketing your business and also what to think about when coming up with a strategy.
You might like to grab a pen and paper for this one. Happy listening!
To learn more about igroomhub head to
www.igroomhub.com.au
Links mentioned in episode;
www.bananadigital.com.au
Strap in for a real treat!
Episode 10 is all about how we can better understand and care for not only the dogs we groom, but all dogs in our care. Nat has written a guide for dealing with 'difficult dogs' and here we showcase a part of that guide. Dr Edward Bassingthwaite, aka The Healing Vet, joins us for some fabulous insights that combine science and healing. If this doesn't put a fire in your belly, we don't know what will! Members can access the guide for free in the Challenging Situations section of the Groomerverse. Dr Edward has also provided us with some very generous discount codes for his WEBB program. Details in the guide! Happy listening!
Links mentioned in the episode:
The Difficult Dog Groomer course.
https://www.igroomhub.com.au/shop-courses
Members link to The Difficult Dog Groomer Course.
https://www.igroomhub.com.au/groomerverse#challenges
To claim 60% off, you will need to book a free discovery call with Dr Edward at this link: https://thehealingvet.as.me/?appointmentType=14049321
Links to Dr Edwards classes.
WEBB Bodywork for Pets is focused very much on the physical. You'll learn high-level hands-on skills so you fand find and melt away pain, tension and trauma from the neuro-fascial tissues, as well as how to help animals relax and be at ease while being groomed.
WEBB Energywork for Animals is focused on the non-physical. You'll learn high-level energy healing skills so you can find and release blockages, restrictions distortions etc in your animal's energy systems.
If you want to really step up into the WEBB method as a career, there is a teacher training program where you learn to teach both of these programs. That's a year-long program.
In Episode 9, Tay talks with fellow dog grooming competition enthusiast and member of the igroomhub support team Jessica Renwood to discuss the wonderful world that is dog grooming competitions. Jess and Tay delve into all the great things about grooming competitions, along with what made them start competing, what to look for when searching for a comp dog and how you can approach clients or show dog owners and a whole lot more! If you have ever thought about competing this is one to listen to!
Happy listening!
Learn more about igroomhub head to,
www.igroomhub.com.au
In Episode 8 we welcome another fabulous special guest. She is an Asian fusion specialist, model dog expert, an IGA judge, TV star, award winning groomer and she is also featured as a contributor on igroomhub. It's the gorgeous Sue Wright of course! Sue takes us through her career and shares her insights to Asian fusion grooming. She also opens up about her time on Pooch Perfect, shares some great advice for groomers, and much more!
Happy listening!
Links mentioned in episode
https://www.ijaonline.com/events
https://www.igroomhub.com.au
Welcome to Episode 7 where we take another look back at "Where it all Started", this time with igroomhub co-founder Natalie West. Nat tells all! From what motivated her to get into the Grooming Industry over 25 years ago, to her hopes and dreams for the future. Nat is generous with her advice and insight to groomers and business owners as always. Enjoy as we unpack Natalie West!
Happy listening!
To learn more about igroomhub head to
www.igroomhub.com.au
In Episode 6, we explore software solutions for your grooming business with special guest Elle from Barkers Software. Along with Nicky, we chat about what to look for in a software, what different features mean, and the importance of choosing the right software for your specific business needs. Is it beneficial to use software over a card or a book system? And much more! Happy listening.
www.igroomhub.com.au
In Episode 5, Tay is joined by Natalie Ryan, creator of ProGroom products. Hear the fascinating backstory of ProGroom, and Nat's journey to success through science, hard work and dedication. Tay and Nat also go into depth about shampoo and conditioner, including how to get the best out of your products and the importance of correct storage and dilution. Nat, as always, is incredibly generous with her tips, information and insights to groomers, believing education is the key to success! Thanks for joining us, Nat!
Happy listening everybody!
In Episode 4, Taylan and Nicky discuss what it means to have a Work Life Balance. Whether you own a business or not, it can be challenging to find the right Work Life Balance for you. Your business might be getting in the way of your personal life, or your life might be affecting your work. Nicky and Tay open up about what they personally struggle with, while giving you tips and tricks that might help you find your best Work Life Balance!
Happy listening!!
Welcome to igroomhub media podcast! Throughout this series the igroomhub team - Natalie West, Nicky Renwood and our host Taylan Bradley - will discuss all things dog grooming! We'll explore everything from running and managing a grooming business to styling tips and tricks and everything in-between. We've even got special guests!
In Episode 3, Tay and Nat want to help you KICKSTART YOUR 2021! They open up about how Covid-19 made them feel, explore some of the positives of 2020, and also look at helping YOU define YOUR goals and aspirations for 2021. This episode will get you to think about what you want your 2021 to look like, so get your pen and paper, sit back and happy listening!
Welcome to igroomhub media podcast! Throughout this series the igroomhub team - Natalie West, Nicky Renwood and our host Taylan Bradley - will discuss all things dog grooming! We’ll explore everything from running and managing a grooming business to styling tips and tricks and everything in-between. We’ve even got special guests! In this episode we chat to igroomhub co-founder Nicky Renwood. Nicky talks with Tay about how she got into the dog world, and how that helped her get into the grooming industry, which in turn led to educating groomers all around the globe!
Happy listening!
To find out more head to www.igroomhub.com.au
Welcome to igroomhub media’s very first podcast!
Throughout this series the igroomhub team - Natalie West, Nicky Renwood and our host Taylan Bradley - will discuss all things dog grooming! We’ll explore everything from running and managing a grooming business to styling tips and tricks and everything in-between. We’ve even got special guests! In episode one, Nat and Tay dive straight into what Christmas means in the grooming industry and what to expect if it is your first Christmas. They also discuss what to expect from clients and staff, as well as some helpful business advice during a groomer’s busiest time of the year.
www.igroomhub.com.au