Constructing with Care: Recent Episodes
DPR Construction
Welcome to the Constructing with Care podcast, brought to you by DPR, a trusted healthcare builder. A dialogue among health industry leaders discussing the impact of construction to the healthcare environment.
Healthcare workers are five times more likely to experience workplace violence than employees in other industries, making safety a critical consideration from the earliest stages of facility planning.
In this special compilation episode of Constructing With Care, we've curated some of the most valuable conversations from our interviews with Jay Farhat, Executive Director of Protective Services at Baptist Health and Deb Sheehan of DPR Construction. Drawing on more than 30 years of law enforcement and healthcare security experience, Jay shares practical insights into how healthcare organizations can design facilities that are both welcoming and secure.
From Crime Prevention Through Environmental Design (CPTED) principles to advanced weapons detection technology and security planning for high-risk clinical spaces, this episode highlights how thoughtful design decisions can improve safety for patients, visitors and caregivers alike.
Featured topics * Why workplace violence has become one of healthcare's biggest challenges * Designing to reduce risk through CPTED principles * Creating secure, welcoming spaces in sensitive care environments like the NICU * Lessons learned implementing advanced weapons detection technology * Building effective healthcare security teams through specialized training * Balancing hospitality with protection in modern healthcare facilities
Today, we're sharing a conversation from the Healthcare Facilities Network podcast featuring DPR Construction's Healthcare Core Market Leader, Hamilton Espinosa. In this discussion, Hamilton joins Patrick Murphy, Regional President at CREF, and podcast host Peter Martin to explore the challenges and opportunities shaping the future of healthcare facilities.
From workforce shortages and evolving career paths to artificial intelligence and emerging construction technologies, this conversation examines how healthcare organizations, facility leaders, and builders can adapt to a rapidly changing landscape while keeping people at the center of every decision.
In This Episode * Why labor shortages continue to impact healthcare facilities and construction alike * How data centers and other industries are competing for the same skilled workforce * The growing role of AI in healthcare, construction, and facility operations * How prefabrication and off-site manufacturing are transforming healthcare construction * Why mentorship, apprenticeships, and hands-on learning are critical for the next generation * The importance of creating workplaces that attract and retain skilled talent * How healthcare organizations can rethink hiring requirements to expand their talent pool * Why mission-driven work remains one of healthcare's greatest strengths
Key Takeaways The Workforce Challenge Isn't Going Away Healthcare facilities are facing a perfect storm of aging infrastructure, aging employees, and growing demand for services. At the same time, industries such as data centers are attracting skilled tradespeople with higher wages, making recruitment and retention increasingly difficult.
AI Is Changing How We Work Rather than replacing people, AI is creating opportunities to automate routine tasks, improve decision-making, enhance safety, and allow professionals to focus on higher-value work. The conversation explores both the promise and the practical realities of AI adoption across healthcare and construction.
Alternative Career Paths Matter The panel discusses the growing acceptance of vocational training, apprenticeships, and hands-on career development. As labor shortages continue, organizations must broaden how they recruit and develop talent rather than relying solely on traditional degree requirements.
Construction Is Becoming More Industrialized Prefabricated building components, robotics, automated layout tools, and data-driven workflows are helping construction teams improve efficiency and address labor shortages while maintaining quality and safety.
Culture Is a Competitive Advantage Creating better work environments—from mentorship programs to improved jobsite conditions—plays a critical role in attracting and retaining talent. Investing in people is no longer optional; it's essential.
Featured Guests Hamilton Espinosa National Healthcare Core Market Leader, DPR Construction
Patrick Murphy Regional President, CREF
Hosted by: Peter Martin, Healthcare Facilities Network
Connect With Us If you enjoyed this conversation, subscribe to Constructing with Care for more discussions on healthcare construction, facilities, leadership, innovation, and the people shaping the future of the built environment.
Artificial intelligence is everywhere in healthcare conversations, but where is it actually delivering value?
In this highlight episode of Constructing With Care, we move beyond the hype to explore how AI and digital innovation are actively reshaping healthcare infrastructure, operations, and patient outcomes. Drawing from past episodes with leaders across health systems and industry partners, this conversation connects strategy to real-world application, highlighting where AI is working today and what it takes to scale it responsibly.
- How AI is evolving from concept to operational necessity in healthcare systems
- Where digital innovation is directly impacting patient outcomes
- Why cybersecurity and infrastructure resilience are now clinical priorities
- How health systems are prioritizing capital investments across AI, EHR modernization, and analytics
- The unique challenges, and opportunities, of designing AI for pediatric care
- Real-world examples of AI in action, from virtual care to autonomous security systems
Building with Intention: How the Healthcare Fellowship Is Shaping Better Outcomes Recorded live from the DPR Healthcare Fellowship Summit in Scottsdale, Arizona
As healthcare systems demand faster delivery, greater coordination, and measurable value, one thing is becoming clear: technical expertise alone isn't enough. In this episode of Constructing With Care, host Leslie Tulio explores how DPR Construction's Healthcare Fellowship is redefining what it means to build healthcare facilities — by grounding project delivery in clinical insight, empathy, and patient-centered thinking.
Recorded at the DPR Healthcare Fellowship Summit, this episode features perspectives from fellowship leaders and participants who share how deeper understanding of clinical workflows, patient flow, and hospital operations is leading to more predictable outcomes and stronger collaboration.
In This Episode, You'll Learn: * Why the Healthcare Fellowship was created to address the "why" behind healthcare spaces — not just the "what" * How clinical operations, funding models, and patient-centered care are integrated into the fellowship curriculum * Why empathy and early engagement reduce risk and improve project predictability * How fellowship-trained builders are changing job site culture by connecting trades to patient outcomes * What "go slow to go fast" really means in healthcare construction
Episode Timeline Highlights: * 00:00 – 01:10: Introduction & purpose of the Healthcare Fellowship * 01:10 – 04:30: Why the fellowship was created and how it bridges gaps between builders and healthcare leaders * 04:30 – 06:50: Fellowship impact on project teams and job site culture * 06:50 – 08:10: Integrated delivery, early engagement, and complex healthcare challenges * 08:10 – 10:40: "Go slow to go fast" — designing and building with intention * 10:40 – End: Fellowship outcomes and closing reflections
Learn More Explore more healthcare construction insights and episodes at: constructingwithcare.com
Subscribe to Constructing With Care on your favorite podcast platform, and follow DPR Construction on LinkedIn and YouTube for featured content.
This special highlight episode brings together the most impactful moments from every Constructing with Care conversation released in 2025. Through a curated set of clips—no narration needed—we revisit the insights that shaped this year's themes across capital planning and prefabrication.
In This Episode: Aligning capital investments with long-term clinical vision Using data to bring clarity and confidence to decisions *Closing the gaps between strategy, design, and implementation
Tangible benefits and early-stage predictability How prefab improves workflow, care delivery, and patient experience *Achieving cost certainty and mitigating risk in complex healthcare projects
These guest-driven highlights reflect the evolving approaches healthcare organizations are using to build smarter, more resilient facilities.
Tune in for a concise review of the ideas that shaped 2025.
In the third episode of this Constructing With Care, short series, host Leslie Tullio from DPR Construction is once again joined by Curtis Skolnik of CommonSpirit Health and Jonathan Bykowski of Array Advisors. Throughout Episode 21 the team explores how healthcare organizations can execute with confidence, from lean construction and technology integration to data-driven decision-making. The conversation dives into the challenges of bridging gaps between strategy, operations, and clinical realities, the role of AI in modeling patient care, mitigating bias in decision-making, and the power of Lean and Six Sigma processes to streamline implementation.
Key Topics
01:20 – Emerging Technologies & Process Enablement Curtis and Jonathan discuss promising technologies and the potential for AI to optimize planning and operational decisions, including modeling patient flow and bed utilization.
02:18 – Bridging Strategy, Data, and Clinical Operations The discussion highlights the disconnects between hospital strategy teams, clinical operations, and patient care realities. AI is seen as a tool to bridge these "chasms," helping identify opportunities like step-down care vs. ICU placement.
04:14 – Entrepreneurial Opportunities in Chasm Bridging The panel identifies gaps in healthcare data utilization and how new ventures could address them.
05:23 – Managing Data Overload Conversation on balancing the abundance of data with actionable insights, ensuring decision-makers aren't overwhelmed.
06:39 – Future-State Planning & Flexibility Jonathan emphasizes that long-term plans need built-in flexibility—"back roads maps"—to accommodate changing inputs and dynamic healthcare environments.
10:42 – Human Complexity in Implementation The panel explores how humans and bias affect project execution and the importance of structuring implementation to account for these complexities.
13:26 – Advocating for Equitable Participation Jonathan shares strategies for ensuring all voices are heard in planning sessions, emphasizing equity over equality to combat power dynamics and bias.
17:08 – Lean Six Sigma for Implementation The conversation pivots to Lean and Six Sigma principles, demonstrating how a systems-based approach improves project execution and reduces downstream inefficiencies.
21:13 – Lean Philosophy & Process Accountability The episode closes by reinforcing that errors and inefficiencies are always a reflection of the process, not individuals, and that continuous improvement depends on fixing the system rather than assigning blame.
Quote
- Jonathan Bykowski, Array Advisors
"We need to stop chasing perfect data and start trusting the patterns we see in real-time."
In episode 20 of Constructing With Care, host Leslie Tullio from DPR Construction continues the conversation with Curtis Skolnik of CommonSpirit Health and Jonathan Bykowski of Array Advisors. Building on their earlier discussion about vision, stakeholder alignment, and data-driven strategy, they now dive into how organizations execute with confidence—exploring the role of lean construction, BIM/VDC, technology integration, and leadership in navigating capital projects.
Host, Leslie Tullio is joined by:
- Curtis Skolnick, CommonSpirit Health
- Jonathan Bykowski, Array Advisors
Episode Highlights
- 01:30 – The role of BIM and VDC Curtis discusses how early-stage planning tools accelerate implementation, but also the challenge of how far to push them in upfront planning.
- 02:59 – Industry gaps in technology adoption Jonathan challenges the AEC industry’s slow progress, explaining why BIM is really data and how outdated paradigms still hold projects back.
- 05:42 – Balancing innovation with value Curtis emphasizes that innovation must have practical value, not just novelty.
- 06:17 – Creating room for experimentation Jonathan highlights the lack of a “safe space” to test new approaches and how integrated project delivery helps create room for experimentation.
- 07:35 – Financial risk and uncertainty Curtis explains how CommonSpirit uses constant data modeling to mitigate financial risk in a volatile environment.
- 09:14 – Resource allocation challenges A look at how health systems manage limited human resources and prioritize projects.
- 10:53 – Rethinking ROI Jonathan describes how clients are focusing more on long-term flexibility and adaptability, not just immediate cost-benefit.
- 13:02 – Building a leadership bench Curtis shares how CommonSpirit fosters a culture of collaboration, innovation, and change through leadership development.
- 15:40 – Working with different client cultures Jonathan explains how Array Advisors adapts its role to support diverse organizational cultures, sometimes even using creative tactics like removing titles in meetings.
- 17:53 – Building trust and relationships Both guests reflect on the importance of trust and relationship-building in driving project success.
- 19:25 – What the future holds Predictions for the next 5–10 years: the emergence of a two-tier healthcare system and the need for faster decision-making.
- 21:13 – Advice for navigating uncertainty Curtis: Understand your risk tolerance and the risk/reward equation. Jonathan: Be brave and do no harm.
Quotes
Curtis Skolnick
"Not all ROI is financial—sometimes it’s access, equity, or the human impact that matters most."
In episode 19 of Solving What’s Missing in Healthcare, we continue our Constructing With Care series with an in-depth conversation on how health systems can strategically plan capital investments amid today’s challenging environment. From rising labor and material costs to suppressed patient volumes and volatile supply chains, healthcare leaders are being forced to rethink how they prioritize, phase, and finance projects.
Host, Leslie Tullio is joined by:
- Curtis Skolnick, CommonSpirit Health
- Jonathan Bykowski, Array Advisors
01:10 – Market Pressures & Capital Planning How rising costs, suppressed volumes, and community needs are reshaping capital investment strategies.
04:07 – Aligning Projects to Strategy Balancing opportunity costs, phasing investments, and ensuring long-term alignment with vision.
05:19 – A Disciplined Process A structured approach to project evaluation—balancing ROI, infrastructure, and mission-driven goals.
06:26 – Consultant Perspective The role of consultants: distilling complexity, simplifying data, and focusing leadership conversations.
08:33 – Stakeholder Engagement The outline for a collaborative, non-dictatorial approach that balances leadership, end users, and external partners.
10:42 – Culture, Politics & Listening The reality of political dynamics in hospitals, the role of active listening, and facilitating C-suite dialogue.
13:35 – Objectivity & Empathy Leading with dispassion, objectivity, and understanding frontline realities.
14:22 – The Role of Data How predictive modeling and simplified synthesis help health systems solve root problems, not symptoms.
18:07 – From Data to Predictive Tools Efforts to triangulate data, search for “single sources of truth,” and explore AI-driven decision support.
21:01 – Closing & Takeaways The future of predictive analytics in healthcare capital planning—and the search for tools to balance strategy, ROI, and patient care.
Quotes:
Curtis Skolnick
“We’re making decisions about how to care for the next 100 years of patients. That takes strategy, not speed.”
Jonathan Bykowski
“If hospitals are the trauma bays for community health, then strategic investment is the triage.”
In Episode 18 of Constructing With Care, host Leslie Tullio welcomes back Sarah Francis (Enterprise AVP of Standards and Activation at Advocate Health), Jeff Schroder (AVP of Planning, Design & Construction at Atrium Health), and Sean Ashcroft (Healthcare Core Market Leader at DPR Construction). Together, they explore how prefabrication and standardization in healthcare environments drive cost certainty, boost efficiencies, reduce risk, and still allow for innovation. This episodes highlights:
- The importance of robust pre‑construction collaboration: by bringing decision‑makers onboard sooner, teams can identify schedule savings and cost efficiencies early.
- How knowing handoffs between trades in advance enables reducing two weeks of work from scopes, enhancing efficiency on-site.
- The 80/20 rule: 80% standardized design ensures efficiency; 20% flexibility supports unique needs.
- How standardization frees time to focus on innovation—like implementing AI, new tools, and future‑proofed master planning.
- Why prefabrication enhances cost certainty, expedites schedules, elevates quality, and reduces risk.
- Tips to influence stakeholders, demonstrating community benefit, clinical engagement, proven partners, and breaking traditional paradigms.
In Episode 17 of Constructing With Care, host Leslie Tullio welcomes back Sarah Francis (Enterprise AVP of Standards and Activation at Advocate Health), Jeff Schroder (AVP of Planning, Design & Construction at Atrium Health), and Sean Ashcroft (Healthcare Core Market Leader at DPR Construction) for a deep dive into the impact of standardization in healthcare construction.
Together, they explore how reducing variation across campuses not only enhances operational efficiency and construction outcomes but also significantly improves caregiver training and patient experience. The conversation highlights Advocate Health’s journey toward adopting standardization, including lessons learned, the importance of collaboration, and the growing embrace of prefabrication in healthcare design and construction.
Key Topics Covered:
- [00:01:00] Why standardization matters: benefits across efficiency, training, and care consistency
- [00:02:00] Lessons from Advocate Health’s multi-year implementation journey
- [00:03:00] The importance of mindset, tenacity, and leadership in driving change
- [00:04:00] Creating collaborative spaces for innovation and shared ownership
- [00:06:00] How prefabrication evolves and improves over time
- [00:07:30] Gaining trade partner buy-in and building budget alignment
- [00:08:30] How standardization reduces labor risk and increases construction reliability
- [00:10:00] Advocating from within: Sarah Francis on internal evangelism and enterprise adoption
- [00:11:00] Clinical and operational benefits of standardization.
Quotable Moments:
Sarah Francis, Enterprise Assistant Vice President, Standards & Activation-Planning, Design & Construction, Advocate Health
- "People are our greatest resource. What standardization does is ensure consistency, quality, and safety for our patients and teammates by reducing variability in their work environment."
Sean Ashcroft, Healthcare Core Market Leader, DPR Construction
- "This is a continuous improvement journey—each project gets more efficient as stakeholders gain experience with prefabrication."
Jeff Schroder, AVP Planning, Design and Construction, Atrium Health, part of Advocate Health
- "Revenue recognition improves because prefabrication helps us get projects out of the gate faster and execute more accurately."
In episode 16 of Constructing with Care, we dig into how prefabrication is driving tangible financial benefits, improving safety, and accelerating speed to market for healthcare construction projects. Industry leaders join the conversation to break down the power of standardization, long-term operational savings, and the importance of reducing variation in care environments. Hear real-world examples from healthcare systems and learn how cash flows and standardizing processes can support both the bottom line and community care.
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Guest: Sean Ashcroft, Healthcare Core Market Leader, DPR Construction
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Guest: Jeff Schroder, AVP Planning, Design and Construction, Atrium Health, part of Advocate Health
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Guest: Sarah Francis - Enterprise Assistant Vice President, Standards & Activation-Planning, Design & Construction, Advocate Health
Key Takeaways [5:20] – Setting the Stage: Financial Pressures + Tech Investments Host Leslie kicks off the conversation by exploring how prefab can address rising financial pressures for healthcare systems while supporting aggressive tech investments.
[6:20] – Two Big Wins from Prefab (Sean) Sean highlights the long-term flexibility and operational uptime of prefab systems, plus how prefab impacts critical path scheduling to generate revenue faster.
[7:12] – Hospital Perspective: Managing Cashflow at Scale (Jeff) Jeff dives into Atrium Health’s approach to managing billions in active projects, explaining how prefab helps front-load purchases and reduce variation and risk from supply chain disruptions and tariffs.
[9:17] – Standardization at the Enterprise Level (Sarah) Sarah underscores the importance of minimizing variation across builds, enabling process improvement and better data insights. Standardization is key to long-term efficiency.
[10:12] – Compounding Effects of Eliminating Variation Sean expands on how standardization and prefab eliminate variation early—helping avoid rework and driving downstream time and cost savings.
Quotes
- Jeff Schroder, AVP Planning, Design and Construction, Atrium Health, part of Advocate Health "Prefabrication helps us mitigate unpredictable factors like weather, labor shortages, and tariffs."
Sarah Francis, Enterprise Assistant Vice President, Standards & Activation-Planning, Design & Construction, Advocate Health "To ensure long-term efficiency we need to focus on minimizing variation, keeping a standardized approach that also allows us to measure and have data."
Sean Ashcroft, Healthcare Core Market Leader, DPR Construction "There’s a necessity for early engagement and ensuring the whole team understands the logic behind prefabrication to avoid gaps in execution."
🎧 Don’t Miss This Episode If You’re a…
+ Healthcare executive managing capital planning and cash flow
+ Construction leader looking to standardize and scale faster
+ Clinician or facilities director focused on optimizing day-to-day operations
Join us for a special highlights episode of Constructing with Care, the podcast designed for healthcare executives navigating the complexities of capital projects. This condensed feature reel showcases key insights from past episodes, covering innovative solutions to today’s healthcare construction challenges, strategies for supporting the healthcare workforce during disruptive projects, and the vital role capital investments play in delivering effective, efficient patient care. Whether you're planning a new facility, managing a major expansion, or optimizing existing spaces, this episode offers expert perspectives to help you build with care and confidence.
Episode Summary: In episode 15 of Constructing With Care, guests Laura Wilt, Senior Vice President and Chief Digital Officer at Sutter Health; Clara Guixa, Vice President of Applications and Deputy CIO at Boston Children's Hospital; and Carl Fleming, Healthcare Strategy and Digital Transformation at DPR Construction are welcomed by host Leslie Tullio. In this third and final episode of the series the group explores how funding models for healthcare projects are shaped by technological and demographic needs and how the industry is evaluating ROI They also delve into everybody's favorite topic, AI.
Key Themes:
- Strategic alignment of technology investments with organizational goals.
- The importance of flexible funding and innovation models.
- AI as a transformative tool for operational efficiency and patient care.
- The need for healthcare facilities to evolve in tandem with technological advancements
[00:33] Introduction
[01:47] Investment in Healthcare Technology
- Laura highlights the critical role of technology in health systems' strategies, particularly for improving access and leveraging digital professionals.
- Clara presents a balanced view, recognizing the progress but emphasizing the work needed to achieve ROI across the industry.
[05:12] Aligning Technology with Strategic Goals
- Clara explains Boston Children’s strategy of aligning tech investments with strategic goals, measuring outcomes, and maintaining accountability.
- Aligning metrics with problems being solved ensures investments deliver tangible value.
[06:28] Innovative Approaches to Funding
- Laura discusses innovation driven by demographic shifts (e.g., aging populations) and the rise of value-based care.
- Carl shares insights into funding models such as venture capital, private equity, and strategic alliances.
- Health systems are increasingly investing in internal innovation hubs to drive long-term ROI and create scalable solutions.
[11:39] Build vs. Buy vs. Adapt
- Laura introduces the concept of adapt as a middle ground between building and buying technology, tailoring solutions to specific needs.
- Clara reflects on her organization’s journey from customized EHRs to a mix of purchased and adapted solutions.
- The "build, buy, or adapt" approach balances efficiency, customization, and scalability.
[15:55] AI in Healthcare: Opportunities and Strategies
- Laura explains Sutter Health’s strategy to build, buy, and adapt AI solutions, including ambient AI to improve efficiency and patient care.
- Clara highlights pediatric care advancements through large language models, genetic testing, and big data.
- AI’s potential lies in intersecting technologies (e.g., ambient AI, RTLS) to create integrated, efficient systems.
[20:06] Design and Construction Implications of Emerging Technology
- Carl emphasizes the importance of aligning design and construction efforts with health systems’ AI strategies and innovation tolerance.
- Collaborative planning ensures physical spaces are optimized for integrating AI and other advanced technologies.
[22:39] Closing Thoughts
- Leslie reflects on the interconnected nature of healthcare technology investments, ROI, and innovation.
Featured Guests:
- Laura Wilt: Senior Vice President and Chief Digital Officer at Sutter Health
- Clara Guixa: Vice President of Applications and Deputy CIO at Boston Children’s Hospital
- Carl Fleming: Healthcare Strategy and Digital Transformation Specialist at DPR Construction
Laura Wilt
"Technology is integral to healthcare strategies, but it should never be about technology for technology's sake. It's about achieving the outcomes we're striving for."
Clara Guixa
"Funding healthcare technology isn't just about the dollars; it's about understanding the value and impact on patient outcomes."
Carl Fleming
"If technology doesn't streamline processes or add value, providers don't want it. We need to ensure tech works for them, not against them."
Episode Overview: In episode 14 of Constructing With Care, host Leslie Tulio welcomes back distinguished guests Laura Wilt, Senior Vice President and Chief Digital Officer at Sutter Health; Clara Guixa, Vice President of Applications and Deputy CIO at Boston Children's Hospital; and Carl Fleming, Healthcare Strategy and Digital Transformation at DPR Construction. Together, they explore the evolving dynamics of integrating technology and design in healthcare environments, focusing on how capital projects can prioritize patient-centered care, provider needs and operational efficiency.
Key Topics Covered:
- The Integrated Planning Process: Carl Fleming opens the discussion on the importance of engaging both patients and providers in the planning stages of healthcare construction. While patient family advisory councils are imperative, Carl notes that more direct input from frontline providers—those closest to patient care—is essential to balance technology needs with actual usability and value.
- Designing for Seamless Experiences: Clara Guixa emphasizes the need for integrated project teams that consider the diverse perspectives of all stakeholders. By focusing on how data and AI can enhance specific care delivery models, Clara highlights how integrated planning can improve both digital and physical healthcare environments, ultimately supporting cohesive patient and provider experiences.
- Prototype Spaces and Testing: Laura Wilt discusses the benefits of prototyping spaces, like hospital rooms or surgery centers, to improve design functionality and technological implementation. Carl supports this, sharing examples where prototyping—whether through physical mock-ups or innovative tools like AR and VR—has helped teams identify efficiencies, minimize future costly modifications, and improve the overall activation process.
- Best Practices for Partnerships: The conversation shifts to partnerships between healthcare providers and construction teams, with Laura and Carl stressing the importance of trust, shared vision, and open communication. Strong relationships allow for candid conversations during challenging moments, ensuring both parties can adjust and stay focused on the primary goal: enhancing patient care.
- Innovation and Collaboration: Clara shares how her team at Boston Children’s Hospital works with a dedicated innovation group, ensuring that technology, innovation, and digital teams collaborate seamlessly on projects. This partnership-driven approach prevents siloed planning, maximizes resources, and provides a unified direction for vendors and stakeholders.
- Closing Remarks: Leslie wraps up the episode by noting the wealth of insights shared and teases future discussions on topics such as innovation ownership and virtual prototyping. She thanks the panel and invites listeners to stay tuned for more expert conversations.
Featured Guests:
- Laura Wilt: Senior Vice President and Chief Digital Officer at Sutter Health
- Clara Guixa: Vice President of Applications and Deputy CIO at Boston Children’s Hospital
- Carl Fleming: Healthcare Strategy and Digital Transformation Specialist at DPR Construction
Laura Wilt
"We're not just buying or building technology; we're adapting it to meet the unique needs of our organization and patients."
Clara Guixa
"We need to think about the integrated experience within healthcare projects—how operations and care delivery come together."
Carl Fleming
"When discussing AI in healthcare, we need to ensure we're all speaking the same language and that it aligns with the organization's readiness and goals."
Listen Now: Tune in to learn how healthcare leaders are navigating the intersection of digital innovation and capital investments, ensuring that new technologies improve outcomes for both patients and providers.
Subscribe & Follow: Subscribe to Constructing With Care on your favorite podcast platform. Follow DPR Construction for more updates:
- Website: constructingwithcare.com
- LinkedIn: DPR Construction
- Instagram & X: @DPRConstruction
Questions or Comments? We’d love to hear from you! Send us your thoughts or questions at constructingwithcare.com.
Episode Overview: In episode 13 of Constructing With Care, we dive deep into the evolving role of technology and digital innovation in healthcare infrastructure. Host Leslie Tullio is joined by three leading experts: Laura Wilt, Senior Vice President and Chief Digital Officer at Sutter Health; Clara Guixa, Vice President of Applications and Deputy CIO at Boston Children's Hospital; and Carl Fleming, Healthcare Strategy and Digital Transformation at DPR Construction. Together, they discuss how technology investments are reshaping patient care, improving outcomes for providers, and transforming healthcare systems through smarter capital projects and how builders and administers alike need to take into consideration geographic, cultural, and technical needs of a healthcare building project.
Key Topics Covered:
- (1:32) Technology's Impact on Patient Outcomes Laura Wilt highlights how critical investments in technology improve patient care. From high-reliability systems to digital front doors and virtual care solutions, technology integration is driving transformation in healthcare delivery, making care more accessible and efficient.
- (8:35) Tailoring Technology for Pediatric vs. Adult Healthcare Clara Guixa shares insights on the unique technological needs of pediatric hospitals, emphasizing the need for specialized software, devices, and communication tools that cater to younger patients and their families. This often includes advocating for pediatric use in general medical technology and ensuring long-term support for families.
- (5:04) The Digital and Physical Infrastructure Interplay Carl Fleming offers a dual perspective, exploring how healthcare systems are investing in both physical infrastructure upgrades—like new patient towers—and digital transformations, including cybersecurity, artificial intelligence (AI), and electronic health record (EHR) optimization. He underscores the importance of designing facilities that blend physical and digital care environments for future-ready hospitals.
- (15:02) Challenges and Opportunities in Different Geographies Laura Wilt and Clara Guixa compare how geographic and demographic differences across the U.S. impact healthcare delivery. From the cultural norms influencing hospital design to the varied expectations patients have for technology, both leaders explain how healthcare systems adapt their strategies to better serve diverse populations.
- (18:53) Improving Provider Experiences Through Technology Wilt also explores how technology not only benefits patients but providers as well. Generative AI and ambient documentation technologies coupled with smart design are enhancing physician workflows, reducing administrative burdens, and improving the quality of patient-provider interactions.
Featured Guests:
- Laura Wilt: Senior Vice President and Chief Digital Officer at Sutter Health
- Clara Guixa: Vice President of Applications and Deputy CIO at Boston Children’s Hospital
- Carl Fleming: Healthcare Strategy and Digital Transformation Specialist at DPR Construction
Laura Wilt
"We're not just implementing tech; we're transforming the way we deliver care to meet the needs of diverse populations.
Clara Guixa
"It's crucial to align technology investments with strategic goals, ensuring we're solving key problems and driving real value."
Carl Fleming
"Building the future of healthcare infrastructure is about understanding the balance between the latest tech trends and what truly fits into patient care environments."
Listen Now: Tune in to learn how healthcare leaders are navigating the intersection of digital innovation and capital investments, ensuring that new technologies improve outcomes for both patients and providers.
Subscribe & Follow: Subscribe to Constructing With Care on your favorite podcast platform. Follow DPR Construction for more updates:
- Website: constructingwithcare.com
- LinkedIn: DPR Construction
- Instagram & X: @DPRConstruction
Questions or Comments? We’d love to hear from you! Send us your thoughts or questions at constructingwithcare.com.
Hear highlights from Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. In this condensed, features reel you’ll gain insight on innovative solutions to healthcare construction challenges, caring for the healthcare workforce during disruptive capital projects and the critical role of capital projects in effective, efficient care.
Listen now to get the top takeaways.
Welcome to Episode 12 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Your host for today’s episode is Leslie Tullio, Enterprise Leader Brand and Communication. Leslie welcomes two special guests, Hector Torres from DC Advisory and Supina Mapon from DPR Construction, for the second of two episodes. They continue the conversation about the shifting paradigms in healthcare real estate strategies and dive deeper into optimizing real estate for future value.
Key Takeaways:
[:53] About “The Rationalized Portfolio,” what are the key considerations for health systems when restructuring leases and divesting non-core assets?
[4:14] Hector discusses "The Redistributed Portfolio" in more detail. How can health systems effectively integrate community nodes of care into their real estate strategies?
[6:54] Supina addresses "The Re-envisioned Portfolio," explaining how health systems can balance physical and virtual resources to support continuous health.
[9:03] Supina shares practical suggestions to incorporate the Re-envision Portfolio as a strategy.
[10:25] Hector adds the value of collaborating to achieve the Re-envision Portfolio.
[12:54] Supina emphasizes the importance of leaders to be flexible about how they plan for technology.
[13:24] Supina and Hector elaborate on the concept of "The Refocused Portfolio." How are hospitals evolving from universal anchors to specialty centers?
[16:45] Hector and Supina advise hospital or healthcare leaders regarding their real estate portfolio.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction, A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn.
Tweetables and Quotes:
“Think about ‘the rationalized portfolio’ as a foundation. It is how you keep the ‘house in order’ and ensure you are making the best and highest use of what you have today.” Hector Torres comments on the importance of The Rationalized Portfolio
“Some of the most innovative healthcare systems are very inward looking and outwardly able to optimize what they acknowledged to be a deficiency.” Hector Torres comments on the growth benefits of using The Redistributed Portfolio
“People involved in the physical and digital planning need to be brought together hopefully before project planning begins.” Supina Mapon talks about a basic strategy to apply The Re-envisioned Portfolio
Welcome to Episode 11 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Your host for today’s episode is Leslie Tullio, Enterprise Leader Brand and Communication. Leslie welcomes two special guests, Hector Torres from DC Advisory and Supina Mapon from DPR Construction, for the first of two episodes, where they explore the shifting paradigms in healthcare real estate strategies and unpack the four potential trajectories for healthcare systems.
Key Takeaways:
[1:19] Hector briefly shares about DC Advisory and what brings him to today’s podcast.
[2:49] Supina recently published an article about how real estate strategies must adapt to the dramatic changes in healthcare. She describes the four main strategies contained in this publication: Rationalized, Redistributed, Re-envisioned, and Refocused Portfolio.
[4:34] What does a Rationalized portfolio mean for health systems?
[6:06] Supina’s article emphasizes another strategy to redistribute the portfolio and consider horizontal and vertical integration in healthcare delivery. Hector explains how health systems can navigate this shift effectively.
[9:10] How should healthcare systems evaluate merged assets?
[11:56] Supina talks about how healthcare systems integrate the physical and the virtual after the pandemic.
[14:55] Hector explains the meaning of reducing the footprint and providing more network-based care for hospitals, specifically how this translates to specialty care centers.
[16:23] Supina addresses the impact of implementing these strategies.
[17:20] Hector discusses the strategies used in the last 50 years in the healthcare system and why they no longer work.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction, A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn.
Tweetables and Quotes:
Rationalizing real estate portfolios is not just a strategy; it's a necessity for health systems to optimize operations and enhance strategic objectives."Hector Torres
The future of healthcare real estate is all about network and connectivity, shifting from physical footprint to an integrated virtual and physical care ecosystem."Supina Mapon
Welcome to Episode 10 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Your host for today’s episode is Deb Sheehan, the Healthcare Marketing Strategy Leader for DPR Construction. Deb welcomes Jay Farhat, Executive Director of Protective Services at Baptist Health, to the second part of a thoughtful conversation on building safer healthcare spaces. Today, they address the significant topic of behavioral health, the importance of AI in healthcare security, and the pivotal role of capital projects in shaping safer environments.
Key Takeaways:
[1:25] Jay discusses the crucial topic of behavioral health.
[2:42] Jay talks about the mechanisms he uses for reporting and process improvement to constantly sourcing that information.
[6:20] Jay advises those working in the field or internal project managers to be on alert about the sensitivities that happen while in the process of construction.
[7:16] Jay shares the example of the construction of the NICU Project at Baptist Health.
[11:34] Jay talks about emerging trends and innovations.
[14:26] Jay discusses the use of autonomous devices.
[16:04] Jay shares the importance of surveillance systems.
[16:38] Jay's most important suggestion for Healthcare Leaders: Engage!
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction, A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn.
Check out the American Hospital Association article: Developing Effective Workplace Violence-Prevention Strategies.
Tweetables and Quotes:
"Innovation is our ally in healthcare security when we’re doing capital building projects. AI, autonomous devices, and collaboration with law enforcement are transforming the way we address risks and ensure the safety of healthcare workers and patients." - Jay Farhat, on the future of healthcare security. Jay Farhat
"Flexibility is the key to successful construction projects. Whether it's adjusting or adapting plans to accommodate clinical operations, having flexibility built into your strategy is crucial, especially when the well-being of healthcare professionals and patients is at stake." - Deb Sheehan, offering insights into effective construction planning.
Welcome to Episode 9 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Your host for today’s episode is Deb Sheehan, the Healthcare Marketing Strategy Leader for DPR Construction. Deb welcomes Jay Farhat, Executive Director of Protective Services at Baptist Health, to the first part of the discussion on the escalating threats faced by healthcare workers and the crucial role of building capital project expansion in fostering safer and healing-centered environments. The numbers are alarming being healthcare workers five times more likely to experience workplace violence than workers from any other industry. Hear how construction and expansion can help create a safer space.
Stay tuned for the second part of this conversation, where they will dive deep into the escalating concerns within behavioral health departments, the importance of AI in autonomous devices, and the pivotal role of capital projects in shaping safer environments.
Key Takeaways:
[2:10] Jay shares his security background and experience at Baptist Health.
[4:19] Jay discusses the key factors to ensure the effective implementation of strategies to prevent workplace violence in healthcare.
[5:52] Jay talks about some of the strategies used by Baptist Health and how they have been scaling from main campuses to satellite locations.
[9:03] Jay addresses the most effective innovations and technologies applied in Baptist Health
[12:43] Jay talks about the most successful training given to his security personnel to de-escalate potentially violent scenarios.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction, A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn.
Check out the American Hospital Association article: Developing Effective Workplace Violence-Prevention Strategies
Welcome to Episode 8 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Today, your host, Leslie Tullio, is joined again by Tim R. Zoph, Industry Advisor and former Chief Information Officer, Senior Executive at Northwestern Medicine, and Carl Fleming, DPR Construction Healthcare Strategist. In a previous episode, they discussed the elevated patient experience consumers crave and their expectations. In this second episode, they explore what it looks like to put patients first and how to plan ahead to achieve it successfully.
Key Takeaways:
[1:31] Carl speaks of how always to consider patients first.
[3:36] Tim addresses how, lately, we have dedicated efforts to automating the physical enterprise and how this affects the interaction with patients.
[5:56] We need to be far more innovative in the healthcare delivery models.
[7:48] Carl advises on how to deepen the understanding and involvement in patients’ lives.
[9:27] Tim shares a recent experience at a Healthcare center and why the digital-first omnichannel experience is so important.
[10:38] Tim shares his perspective on an omnichannel digital-first and personalized approach as a guide to use healthcare spaces more flexibly.
[14:29] Tim discussed how to optimize the new patient’s physical experience.
[16:37] How do you create a consistent patient experience?
[18:04] There is uncertainty about how we are going to deliver care, which presents a challenge to current healthcare leaders.
[20:34] Carl advises the audience: It is never too early to decide who should be at the table in creating an omnichannel digital-first, personalized experience.
[22:41] Tim shares his closing thoughts: Build for the consumer, and be prepared to disrupt yourself. Take care of your workforce.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction: A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn
Welcome to Episode 7 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Today, your host, Leslie Tullio, is joined by Tim R. Zoph, Industry Advisor, Consultant, and former CIO, Senior Executive of Northwestern Medicine, and Carl Fleming, DPR Construction Healthcare Strategist. In this episode of a two part series, they discuss delivering the elevated patient experience consumers are craving using an Omnichannel approach to care.
Key Takeaways:
[1:32] Tim Shares what training the next generation of healthcare leaders is like.
[3:47] What Omnichannel care means to providers in healthcare today? Why is this relevant?
[6:59] What are the obstacles to reaching more empathic healthcare? How should health systems consider them in their strategies?
[8:47] Tim talks about the benefits of automation.
[9:26] Carl shares how the new technologies impact the built environment.
[11:05] Carl provides examples of flexible and integrative healthcare.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction: A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn
Welcome to episode six of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Today, your host, Leslie Tullio, is joined by Matt Bishop and Sean Ashcroft, Healthcare Core Market Leaders at DPR Construction. In this episode, they address various aspects of active campus expansions, like planning, logistics, and safety.
Key Takeaways:
[1:39] Sean talks about the most important elements that take place before breaking ground.
[3:09] Matt talks about one of the most challenging things that builders face when it comes to working for an active campus: Safety.
[6:09] Sean addresses the shared sense of responsibility.
[7:41] Matt discusses the critical priorities when caring for staff and patient safety on an active campus.
[10:33] Sean emphasized the crucial importance of effective and quick communication.
[11:50] Matt addresses the significance of great communication with facility staff, who also need to know what is going on and how the construction can affect them.
[13:07] When is the right time to start communicating? Who are the first people that need to be communicated with about the project?
[18:01] How can these expansion projects affect talent attraction and retention for hospitals?
[21:30] Sean talks about the changes recorded in HCAHPS scores.
[23:13] Matt talks about the role of maintaining a clean environment in a successful expansion and his perspective on the builder’s role in infection control.
[29:16] Matt and Sean share the most important aspects they consider builders should have under consideration: 1. Maintaining safety at all times. 2. Communicating effectively and consistently. 3. Empathy.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction: A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn.
Tweetables and Quotes:
Matt Bishop
- The risks differentiate building on an active hospital campus from all the other types of construction. Safety measures on all levels are greater — it's not just the construction risks — it's risks to the patients, staff, and operations.
- HCAHPS scores for patient access and related elements can actually improve during renovation projects when people feel well-informed.
Sean Ashcroft:
- When it comes to communication, it’s important to remind your team that the best plan is not (usually) the first plan, it is an iterative process that they have the ability to impact and improve.
- As the builder on an active campus, it’s our responsibility to earn trust, to develop that trust so the patients, providers, and staff are comfortable in the environment.
Welcome to episode five of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Today, your host, Leslie Tullio, is joined by Melissa Kiefer, Project development, Planning Design, and Construction for the Hospital for Special Surgery (HSS) in New York, and Supina Mapon, Healthcare Strategist from DPR Construction. In this episode, they discuss the role of construction in healthcare consumerism.
Key Takeaways:
[1:08] Leslie explains the topic of discussion for today’s episode.
[2:02] What core component does HSS focus on to maintain its premier status?
[3:00] How does the building fit into the strategy of providing the best healthcare possible?
[3:41] Why is consumerism in healthcare not growing at the same pace of other industries?
[5:16] Supina talks about how healthcare patients as consumers differ from retail consumers.
[7:43] What part does construction play in the pressures arising from consumerism in healthcare?
[10:04] Does Melissa consider the local community and connections beneficial for HSS’s building projects?
[11:48] How does being a leader affect their capital expansion projects?
[14:37] How has digital healthcare changed how in-person care is delivered?
[16:11] Supina talks about the acceleration imperative and its meaning to healthcare providers today.
[18:33] How does DPR mitigate complications when changing a design once a project has started?
[20:48] What is the general constructor’s role in ensuring phases run smoothly?
[22:43] Melissa and Supina talk about strategies they have implemented during activation and transition.
[27:54] What advice do Melissa and Supina want healthcare leaders to take away from today’s conversation?
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction: A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn.
Read the article “Construction’s Role in Healthcare Consumerism”.
Tweetables and Quotes:
Quotes for Melissa Kiefer
- It's important to Hospital for Special Surgery that we continue to invest in our quality of care through our built environment. We can't maintain the investment that we make in research and education unless we continue to grow our physical presence.
-
Part of the challenge of keeping up with construction is that we're often designing and thinking through problems three years before anyone will step foot in the door.
-
The built environment ecosystem needs to think about how we preserve the dignity of people that take part in bringing patient care spaces to life.
Quotes for Supina Mapon
- Until we can break down access barriers, achieve price information transparency, and offer viable and affordable treatment options, healthcare consumers won't be able to achieve the full purchasing power that we see in the retail space.
-
Going forward, we must look at care that encompasses the right care, right time, right place, right cost, and NOW the right experience.
-
It's imperative for health systems to take consumer and patient satisfaction seriously and to empower patients to change the narrative from being passive recipients to more active participants in their own care.
Welcome to episode 4 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Today, you are listening to part 2 of a series addressing the new capital balance of healthcare.
Kirsten Waltz, Senior Director of Facilities Architecture + Planning for Johns Hopkins Health System, and Kevin Matuszewski, Healthcare Strategist at DPR Construction, join your host, Leslie Tullio. In the first part, they discussed planning in a volatile market, effectively balancing rising costs, and the growing importance of health equity, telehealth and environmental issues when it comes to healthcare construction. In this episode, they talk about how healthcare organizations can be more resilient, evolving partnerships between the construction and healthcare industries, and the 5-10 year outlook, and the crucial importance of taking part in the mission and partnership and go beyond the building environment.
Key Takeaways:
[4:18] Kevin talks about his perspective about the changes that will drive to a new state of the industry.
[6:00] What is DPR doing to address equity in the construction space?
[7:40] Kirsten talks about the importance of being a partner in more than just the building environment.
[12:15] Kevin speaks of the changes he would like to see in the next ten years in the healthcare industry.
[14:45] Kevin talks about the anticipated growth of home care services.
[16:08] Kirsten highlights the value of investing in respite areas for staff.
[16:40] Kevin and Kirsten share their advice with healthcare leaders.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction: A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn
Tweetables and Quotes:
Kevin:
“We need to think about how construction and healthcare are providing a partnership via mission rather than a partnership of project”. Kevin Matuszewski, Healthcare Strategist for DPR Construction
Kirsten:
When starting a capital project it’s important to engage your local energy partners. We're finding, at times, that if we tried to comply with the codes that are being suggested a hospital campus wouldn’t even have the electrical energy capacity it would take”. Kristen Waltz, Senior Director of Facilities Architecture + Planning for Johns Hopkins Health System
Welcome to another episode of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Today, you are listening to Part 1 of a series addressing the new capital balance of healthcare.
Kirsten Waltz, Senior Director of Facilities, Architecture, and Planning from John Hopkins Care System, and Kevin Matuszewski, Healthcare Strategist at DPR Construction join your host, Leslie Tullio. In this episode, they are going to take a deeper look at the new balance of capital for healthcare organizations and how their priorities have changed as a result of the COVID-19 pandemic. Capital planning projects within the healthcare building space have faced new obstacles in recent years that are linked with a variety of digital, social, and environmental concerns; the increase in those considerations places more scrutiny on the capital of these organizations and has impacted their decision-making process around allocation. These new concerns will ultimately have ramifications on how capital projects are planned and delivered.
Key Takeaways:
[2:10] Are there any particular reasons for scarcity of capital in the healthcare space lately?
[2:55] Kevin answers the previous question from a builder's perspective.
[4:23] What are the changes needed in capital planning after the pandemic?
[6:09] Kevin talks about the three factors that were really accelerated in the pandemic: Telehealth, health and social equity, and environmental. Which has accelerated the most and why?
[10:05] Kirsten discusses the current trending topic.
[11:04] Kevin talks about ways for the private care sector to improve social equity in the infrastructure they provide.
[15:31] Kirsten speaks of the digital transformation in the healthcare system and what has changed as a result of telehealth.
[17:22] Kevin describes what he considers will be the next technology changes in healthcare.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction: A trusted healthcare builder.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn
Welcome to another episode of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Today, you are listening to Part 2 of a series addressing healthcare construction for a burnt-out workforce.
Dr. Dale E. Beatty, Stanford Healthcare Chief Nurse Executive and Vice President of Patient Care Services, and Deb Sheehan, Healthcare Strategy Leader from DPR Construction again join your host, Leslie Tullio. In this episode, they dive deep into key factors that construction teams working on active campuses should be mindful of during renovations or expansions so they can improve the environment for healthcare professionals and patients.
Key Takeaways:
[1:32] Deb emphasizes the need to understand clinical pathways, be mindful of how construction can affect patient care, and the financial impact.
[4:31] Dale explains how construction on active campuses can impact a team.
[6:50] Leslie highlights the importance of course correction when needed.
[7:20] Dale suggests leveraging science to the best of your ability.
[8:39] How far out do teams need to be planning to execute these projects successfully?
[12:31] The power of communication: Who to communicate with and when? How does Dale manage stakeholders’ communication at different levels?
[14:40] Dale talks about the importance of finding the right time for effective communication.
[16:05] Deb discusses knowing your audience to be able to meet them where they are at.
[17:55] Deb accentuates the value of supporting effective communication as well as holding a sustained commitment to that communication.
[20:01] Dale shares “must-do”/”must-have” advice for healthcare executives when it comes to mitigating stressors from capital projects and being mindful of workforce burnout.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction: The Most Trusted Builder in Healthcare.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn
Welcome to the inaugural episode of Constructing with Care, a Podcast for healthcare executives discussing the impact of construction to the healthcare environment.
Today, you are listening to Part 1 of a series addressing healthcare construction for a burnt-out workforce.
Dr. Dale E. Beatty, Stanford Healthcare Chief Nurse Executive and Vice President of Patient Care Services, and Deb Sheehan, Healthcare Strategy Leader from DPR Construction join your host, Leslie Tullio.
In this episode, they address the concerning topic of a burnt-out healthcare workforce, which results in many nurses planning to leave their jobs due to staffing shortages and job dissatisfaction. Burnout is an important topic that is now directly affecting healthcare professionals and care delivery; that is the reason Leslie, Dale, and Deb are talking about what the industry is and should be doing to combat workforce burnout, including strategies to help positively impact providers during capital project deployments.
Key Takeaways:
[1:58] Dale talks about the pressures providers have been feeling during the last few years.
[4:16] How has burnout affected operational efficiency?
[5:47] Moving into a more endemic phase of the COVID-19 pandemic, what are the biggest takeaways that the healthcare industry has learned about the pandemic, how to manage it, and more specifically about burnout?
[8:38] Dale talks about areas of renovations and new efficiencies resulting from the challenges imposed by the pandemic over the last two years.
[10:56] How can healthcare organizations meet demands that require expansion without adding new stressors? What can and should be done at a leadership level to minimize the stress of expansion?
[11:48] Deb shares five key areas for leaders to minimize stressors during a construction project.
[17:20] Dale shares some of the changes that were implemented in the work environment.
[18:07] What were the tangible outcomes of the implemented changes?
[19:30] Dale talks about some of the challenges the workforce faced during patient care development and activation.
Mentioned in this episode:
Constructing with Care
Brought to you by DPR Construction: The Most Trusted Builder in Healthcare.
Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn
Welcome to the Constructing with Care podcast, brought to you by DPR, a trusted healthcare builder. A dialogue among health industry leaders discussing the impact of construction to the healthcare environment.