ProfitLed is a podcast that focuses on growth strategies for bootstrapped entrepreneurs from proven founders and strategists.
There’s so much content out there that features VC backed founders and hyper growth companies. But everyone else? Not so much. These are the unsung heroes of SaaS.
Without the need to chase the next funding round, these companies are able to focus their time on creating value for customers to drive revenue. Led by profitability, they operate with the belief that the only people who need to give them money are their customers.
Hosted by Melissa Kwan, Cofounder and CEO of eWebinar, this podcast features conversations with ProfitLed founders and strategists, the other 99%, bringing you actionable insights and strategies you can apply to grow your business, propelling you closer to the freedom you’re working so hard to achieve.
Presented by: eWebinar - https://ewebinar.com
If you have a great product and offer a commission for people to promote it, they’d happily do it and you’d just make money, right? Not so fast…
On this episode, Melissa and Todd recount the painful memories of spending $130k on affiliate marketing over 10 months; an experience Melissa considers the “biggest financial mistake she’s made in her career”.
Takeaways:
• Why we jumped into this channel too early
• Reasons why this strategy was a colossal failure for us
• Why you should stay away from affiliate marketing (for now)
• The complexities of affiliate marketing nobody told you about
• Things you need in place before affiliate marketing might work
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Everyone says you need to measure everything so you can make data-driven decisions on your product. That's exactly the strategy eWebinar DID NOT follow, especially when there's not going to be enough data when you don't have enough users.
On this episode, Melissa and Todd shares how they decided on priorities even before having a significant customer base, and the lean process their product team goes through to execute on feature development and roll out.
Takeaways:
• How we came up with an initial wishlist as a guideline
• How we prioritized by listening to customers (but not always)
• Why we didn't measure anything nor make data-drive decisions
• The process of deciding on features per quarter and executing
• Things we do that are significantly different than large companies
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Running a startup is a lot of throwing things against the wall to see what sticks (and what doesn't). The hard truth is, majority of things you do won't work...but you need to do them anyway to find the few things that do.
On this episode, Melissa and Todd dives into the 10 go-to-marketing strategies that didn't work for them, why, and what they learned from each one.
Takeaways:
• Think twice before putting effort into Product Hunt.
• Things they wasted too much money on too early.
• What they thought would have a huge impact, but didn't.
• Should you pay to be in a newsletter with massive reach?
• There are a lot of things you think will move the needle, but do they?
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
In the last 13 years, Melissa has worked with over 10 marketing agencies/contractors to execute a content strategy. Most couldn't deliver on their promise. It was incredibly frustrating. You may have experienced something similar.
The vicious cycle went something like this:
→ Hire company experienced in digital marketing for min 3-6 months
→ Get proposal of new content strategy because old one was bad
→ Technical and content audit, keyword research
→ Receive mediocre pieces of content
→ Realize company is not a good fit
→ Start over after spending $10k+
Most writers wrote for the sake of generating more clicks without a deep understanding of our business and customers. As a result, their content was basic and boring. Most pieces were not written for the advanced business users they wanted to attract.
Melissa and Todd finally decided to take back control and learn SEO and content writing from the ground up.
Takeaways:
• Why marketing agencies suck
• The importance of owning your SEO when it's a primary revenue source
• Benefits of knowing how SEO and content works
• How to own your SEO, and skills required
• Companies that can help you on this journey
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Melissa and Todd talks about how they stay super lead as a bootstrapped startup, how they decide what to and what not to spend money on, and how to avoid money mistakes they've made in the last few years.
Takeaways:
• What "lean" means especially for bootstrapped startups
• The importance of optimizing cost versus being cheap
• What to spend money on (software, people, operations)
• What not to spend money on until absolutely necessary
• Money mistakes they made and how to avoid them
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Melissa and Todd talks about how (and why) they leveraged their best customers to sell and market eWebinar by using the language they used to describe value propositions and how the product solves their problems.
Takeaways:
• The moment Melissa realized 1on1 sales was never going to cut it
• How to extract the best product marketing language from your customers
• The process of doing customer interviews and deep dives to create a database of marketing language
• Identifying your best customers and creating an "Ideal Customer Profile" (ICP)
• What to do with the content you extract and how to get help
• Why this is the most valuable exercise you can do for your startup
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Founder-led sales is the ONLY way to get your startup off the ground. If you can't sell your own product, how can you expect someone else to? On this episode, Melissa digs into why every founder needs to be the first to sell their product, and how anyone can learn how to sell today.
Takeaways:
• Where to find your first set of prospects to sell to
• Using sales as a way to talk to customers and get feedback
• Separating good feedback from bad feedback
• Verifying and discrediting assumptions made about the product
• Disconnect between what you're selling and what others think you're selling
• Using objections to prioritize your roadmap
• How anyone can learn how to sell by using Melissa's script
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Launching eWebinar after 18 months was a huge milestone, but then what? On this episode, Melissa and Todd discuss what it was like to wake up from the dream that if you build it, they'll come. Spoiler alert: That didn't happen.
Takeaways:
• Product assumptions that worked and didn't work
• Initial user reactions, the good, the bad, and the ugly
• Why the market wasn't as ripe as they thought
• Things that went well and things that didn't
• Realizing people didn't always understand the solution
• What to do when it's going to take way longer to hit profitability than anticipated
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Melissa and Todd dive into the thrilling and nerve-wracking experience of launching eWebinar's MVP. While many people see product launches as the end goal and celebratory occasion, Melissa explains why it's often more stressful instead because that's when the dreams you've sold become reality.
They reminisce about getting stuck in a never-ending rabbit hole of features, how frustrated David (CTO) was, and how they ultimately had to choose a launch date just to get the product out the door. Melissa recounts the fascinating experience of seeing users (webinar attendees) interactive with eWebinar for the first time and the pressure she felt from her startup finally coming to life.
Tune in and learn how Melissa got their first trial users on board, and how they ended up converting 85% of those users at the first billing date.
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Melissa and Todd discuss how they established eWebinar's pricing model, focusing on aligning their business strategy with their lifestyle goals and market approach. Melissa shares insights from her past ventures, highlighting her shift towards a product-led strategy to ensure the business supports a hands-off lifestyle, avoiding the demanding nature of sales-led models. Melissa explains why she’s against freemium and opted for free trial instead, and the reason they chose a low cost pricing structure to temper customer expectations about service levels.
They talk about how eWebinar’s automated functionality required a unique pricing model based on the number of active webinars instead of live concurrent attendees, a risk they took as it moved away from traditional webinar software business models. This resulted in challenges and difficulty in explaining their model to prospective customers unfamiliar with automated webinars. Melissa and Todd reflect on the importance of pricing in shaping customer relationships and the need for ongoing adjustments based on usage and user exploitation.
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
When Melissa first went to Todd with the idea of eWebinar, he wasn't immediately convinced the product was solving a much needed problem. She engaged him as a contractor to write the first version of the website which started with competitive research. During that process, he grew passionate about the idea because he identified a gap in the market for a product that could offer a superior automated webinar experience.
On this episode, Todd describes the process he went through in doing market research and how he came up with the set of launch features. Melissa and Todd also discuss how they strategically cut things down to speed up their launch date, otherwise they would've been stuck in a perpetual rabbit hole of never-ending development.
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
David, eWebinar's CTO and Cofounder, floated around for 2 years as a fractional CTO before joining the company. Previous to that, he was the cofounder for a New York telecomm startup that raised $10m, but shut down after they failed to find enough traction after 4 years to continue raising capital.
Melissa shares David's story and what his mindset was after quitting Microsoft for startup life, and how his beliefs shifted away from gunning for "all or nothing" to "how do I not end up with nothing?"
On this episode, Melissa talks about what founders should know when they're pitching an experienced CTO who has an abundance of options, what a top 1% CTO/Cofounder looks like, and how to navigate equity split when they decide to join your team.
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Contrary to popular belief, you don't need to have a cofounder to start a company. But, that may work for or against you if you're a business cofounder, depending on whether or not you have the technical chops (or lead on your side) to manage a development team.
After two previous startups, Melissa was sick of (not doing a good job) managing engineers and thought she could start eWebinar by hiring a dev shop to build their v1 before outsourcing to a team in Vietnam.
That experience was a disaster, but it led her to her now cofounder and CTO, David, who's also her life partner.
Melissa shares her perspective on what a great founding team looks like and how to go about convincing people to join you before there's even a product.
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
People think bootstrapping is a financial decision, when it's really a lifestyle choice. Read that again.
In this episode, Melissa talks about the reasons behind choosing to build eWebinar as a lifestyle company and how that shapes every decision they make from how they operate, to who they hire, to company culture.
Melissa and Todd discuss the benefits of bootstrapping over venture capital, what it means to run a bootstrapped company, and misconceptions about bootstrapping which include things like: they raise zero capital, founders don't want to give away equity, they have smaller exits...
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Hey there! It's Melissa, and I'm the Cofounder and CEO of eWebinar. At the time of this recording, we’d just crossed $1m ARR, 36 months after product launch.
In the last 1.5 years posting on LinkedIn about my experiences bootstrapping three startups, I noticed that the stories that get the most engagement are the ones that gave people a window into the reality of what it’s like to build a startup with very few resources. The feedback I’ve gotten has been about how relatable it was to hear from a non-unicorn founder.
That got me thinking: There isn’t much original content that dives into a day in the life of an average, non-venture backed founder. That’s why I decided to switch things up.
This season, rather than focus on the experience of others by interviewing them like in Season One, I want to tell you what it was actually like for us to bootstrap a startup to $1m in 36 months.
On each episode, my co-host (Todd Parmley, our COO) and I will go in-depth into one major aspect of our journey. We'll share war stories, mistakes, and lessons learned.
Todd was a customer of mine in my last startup, and the first person I went to when I decided to start eWebinar. He’s just as much of a cofounder as my CTO/cofounder who joined me a year into this venture - but we’ll get into that in the later episodes.
You’ll be getting two different perspectives: one from a founder and the other from the first person to join a startup.
So then, what can you expect from this season? We’ll talk about things ranging from how we put together an all-star team with limited capital to the best and worst investments we made in our business to key pricing decisions that turned out to be costly mistakes. You’ll hear horror stories like how users figured out loopholes to misuse our free trial, costing us $8000 in 10 days, and success stories like how we ended up owning our SEO strategy having zero experience in digital marketing, which now makes up over 50% of our demo traffic.
Though our story won’t always be pretty, we hope it will be insightful. Our goal is to demystify bootstrapping by sharing our experience of it, and tell you what it’s really like to figure things out as you go, so that A) You’ll know you’re not alone in the struggle and B) Maybe you can find some of the inspiration you need to forge your own success.
If these topics resonate with you, subscribe to ProfitLed on your favorite podcast app to get notified of new episodes and also join our mailing list by going to profitled.fm.
P.S. I promise to only share things you’ll actually care about.
If there are particular topics you want us to get into this season, let me know by connecting with me on LinkedIn. I’d love to hear from you.
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
Melissa founded eWebinar two months after her last startup (real estate SaaS software) was acquired. This episode is the origin story of eWebinar: how she finally settled on eWebinar vs all the other ideas she had, and why she was determined to bootstrap this startup over raising venture capital.
Melissa talks about the importance of choosing an idea/product that makes you happy over what you have experience in and why the traditional model of building a career on top of your education is counter-intuitive.
Todd (co-host and COO of eWebinar) tells his story of working with startups that never took off, and why he still decided to take a chance in eWebinar from day one, long before there was a product. He shares insights around what it takes to recruit your first hire who is an experienced, high-paying, seasoned executive.
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This podcast was brought to you by eWebinar.Learn more at ewebinar.com and find out how you can turn pre-recorded videos into automated webinars that perform better than a live webinar.Thanks for listening!
In this last episode of Season One, Lloyed Lobo, Cofounder of Traction shares:
Traction is a global community of more than 100k entrepreneurs and innovators. Traction Conference has consistently been ranked one of the top 9 marketing conferences in North America by Inc.com, Forbes and Huffington Post.
ProfitLed host, Melissa Kwan and Lloyed also discusses:
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This podcast was brought to you by eWebinar.
In this episode, Thomas Vervik, Founder of seniordev.com shares:
SeniorDev is a software development shop based in Norway with an office in Ukraine.
ProfitLed host, Melissa Kwan and Thomas also discusses:
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This podcast was brought to you by eWebinar.
In this episode, Devesh Khanal, Co-founder of growandconvert.com shares:
Grow and Convert is a content marketing agency and consultancy that helps growing businesses.
ProfitLed host, Melissa Kwan and Devesh also discusses:
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This podcast was brought to you by eWebinar.
In this episode, Greg Head, Founder at Practical Founders shares:
Practical Founders is a podcast and peer group designed for practical founders who are building valuable software companies without big funding.
ProfitLed host, Melissa Kwan and Amman also discusses:
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This podcast was brought to you by eWebinar.
In this episode, Amman Ahmed, Founder at MusicForPets shares:
MusicForPets has been making relaxing music for pets since 2011 to help with a range of anxiety issues. Their two main channels include RelaxMyDog and RelaxMyCat.
ProfitLed host, Melissa Kwan and Amman also discusses:
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This podcast was brought to you by eWebinar.
In this second ProfitLed Office Hours episode, Troy Munson, 2x bootstrapped founder and large enterprise sales rep connects with host, Melissa Kwan, to discuss questions like:
Fellow bootstrapped founders are invited on ProfitLed Office Hours to discuss or ask anything they want around building their company.
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This podcast was brought to you by eWebinar.
In this episode, Gavin Hammr, Founder at StoryPrompt shares:
StoryPrompt empowers brands to strengthen relationships with customers, employees, and their community through asynchronous face-to-face video conversations – either in groups or one-on-one.
ProfitLed host, Melissa Kwan and Gavin also discusses:
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This podcast was brought to you by eWebinar.
In this episode, Justin Welsh shares:
Justin is a solopreneur who is building a portfolio of one-person businesses to $5M in revenue. Be sure to follow him on LinkedIn and Twitter as he shares his processes daily.
ProfitLed host, Melissa Kwan and Justin also discusses:
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This podcast was brought to you by eWebinar.
In this episode, Aaron Krall, Founder at SaaS Growth Hacks shares:
SaaS Growth Hacks is the largest SaaS community on Facebook.
ProfitLed host, Melissa Kwan and Aaron also discusses:
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In this episode, Alan Macek & Geoff Mowatt, Partners at the law firm, DLA Piper shares:
ProfitLed host, Melissa Kwan, Alan, and Geoff also discusses:
DLA Piper is a global law firm capable of taking care of the most important legal needs of clients wherever they do business.
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This podcast was brought to you by eWebinar.
In this episode, Miguel Fernandez, Cofounder & CEO at Capchase shares:
Capchase is the most flexible, non-dilutive funding for your subscription-based or SaaS business.
ProfitLed host, Melissa Kwan and Miguel also discusses:
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This podcast was brought to you by eWebinar.
In this first ProfitLed Office Hours episode, Meaghan Burns from Dunyasi Ventures connects with host, Melissa Kwan, to discuss questions like:
Fellow bootstrapped founders are invited on ProfitLed Office Hours to discuss or ask anything they want around building their company.
Thanks for listening! Keep up to date with our new episodes on our website, ProfitLed.fm and connect with our host, Melissa on LinkedIn. This podcast is brought to you by eWebinar.
In this episode, Tehsin Bhayani, Founder & CEO of AirMason and Serind Labs shares:
AirMason helps HR teams and business leaders save time, engage teams, and retain staff with beautifully designed digital employee handbooks.
ProfitLed host, Melissa Kwan and Tehsin also discusses:
Thanks for listening! Keep up to date with our new episodes on our website, ProfitLed.fm and connect with our host, Melissa on LinkedIn. This podcast is brought to you by eWebinar.
In this episode, Farzad Rashidi, Lead Innovator at Respona shares:
Respona offers an all-in-one link building outreach software that helps companies to raise their ranking on Google by building quality backlinks to their website.
ProfitLed host, Melissa Kwan and Farzad also discusses:
Thanks for listening! Keep up to date with our new episodes on our website, ProfitLed.fm and connect with our host, Melissa on LinkedIn. This podcast is brought to you by eWebinar.
In this episode, Trevor Larson, Cofounder and CEO at Nectar shares:
Nectar is a 360 employee recognition and rewards solution for companies investing in culture.
ProfitLed host, Melissa Kwan and Trevor also discusses:
Thanks for listening! Keep up to date with our new episodes on our website, ProfitLed.fm and connect with our host, Melissa on LinkedIn. This podcast is brought to you by eWebinar.
In this episode, Zvi Band, Founder at Camp Social shares:
Camp Social will be a platform that brings humanity back together through conversation. It's now in testing and coming soon!
ProfitLed host, Melissa Kwan and Zvi also discusses:
Thanks for listening! Keep up to date with our new episodes on our website, ProfitLed.fm and connect with our host, Melissa on LinkedIn. This podcast is brought to you by eWebinar.
In this first ever episode, ProfitLed host, Melissa Kwan, shares her own story of bootstrapping, why she felt the need to start this podcast, and why she thinks more spotlight should be given to non-venture backed founders who have forged their own path to success.
Melissa is the Cofounder and CEO of eWebinar, a 3rd time bootstrapped founder who has had the privilege of growing a startup to profitability and acquisition without taking venture capital, something that ultimately gave her the freedom to live the life she wanted to live on her terms.
Along her journey, she saw how the allure and perceived reality of building a venture-backed company drove many founder friends down a path that turned out not to be true to who they are and what they want.
There is nothing wrong with venture capital, but it’s not for everyone. In fact, it’s only right for a very few.
ProfitLed is a podcast that focuses on growth strategies for bootstrapped entrepreneurs from proven founders and strategists.
Melissa and her guests will explore the truth around how to build a company fully on your own terms and what it’s like to be able to design a life around the way you want to live as a result.
If you like, you can connect with Melissa on LinkedIn.
Thanks for listening! Keep up to date with our new episodes on our website, ProfitLed.fm and connect with our host, Melissa on LinkedIn. This podcast is brought to you by eWebinar.