One thing that impacts service positively more than anything else is high quality Service Operations.
Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points.
If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.
Personetics technologies ltd
Touchpoint Group
Tech Mahindra
Mark Hillary and Peter Ryan
Quadient - Mirza Baig
Eric Berridge + Erin Acevedo
David Nour
MDI Novare Technologies and Podcast Network Asia
The CX POD - Europe
Sullivan & Stanley
ACF Technologies
Parashift
Bryan Amaral
Accenture
FLOWX.AI
UserTesting Podcast
Martin Newman
Signavio
Adobe
Bankadelic: The colorful side of finance
NewStore
Publicis Sapient
Richard Brown
Hunter Hastings
Amrutha Murali
Equiniti
Experts in Artificial Intelligence
Steve Koch & Chad Brough
Andrew Bird
Accenture
SAP SE
Interbrand
Future of Field Service
Aransas Savas & Dave Norton
engati
Pat Perdue
NET2GRID
Trillium Flow Technologies
Avaya
Southern Oak Consulting
Bobby Marhamat
Chad McAllister, PhD - Helping Product Managers become Product Masters
Kearney
Good Growth
Digi Innovation
Dennis Wakabayashi
JRNI
The Airline Voice Team
Tamas Hevizi
Johann Diaz
Ratio:FS
CustomerGauge
Upekkha ValueSaaS Accelerator
Grid Talk
The Home Depot
Vulnerability Matters
CS Week
Lufthansa Consulting
Caspian Studios
TELUS International
C-Store Loyalty Expertise
James Buscaglio
Potentiate
ThePodcastHost.com & FutureX
SOCAP International
Bob Phibbs, The Retail Doc
Howard Tiersky
KONE
Forrester
Chattermill
shashank shwet
Ramon Icasiano
TOMRA Food
Matt Walton
ReadSpeaker AI
ibex
Accenture
Product Love Podcast
Verloop.io
Daon Podcast Series
Northridge Group
PMI - Process Management International
HGS Digital
Ken Coyne
Adil Saleh & Taylor Kenerson
CliffCentral.com
Feedback Loop
Rachel Williamson
The Future Is...
BenchmarkPortal
ReThink Productivity
John Osarenren
Robbie Kellman Baxter
SAP SE
Clarasys
Why Service Design Thinking
Connecting The Dots
Ed Thomas
people at tiket
FCEE