Licensed to Talk Insurance: Recent Episodes
Amanda Yaniz
Amanda Yaniz, Director of Marketing and Kelsey Ramsey, Director of digital strategies discuss all aspects of being an independent insurance agent other than writing insurance policies. This means we will cover topics about digital strategies, sales, marketing, agency management, agency growth strategies, and so much more.
Michael and Trenton DeVito of My Insurance Guy Insurance Agency share how they use technology, standardized processes, and automation to operate a growing independent agency.
The conversation explores how they mapped the client journey, identified repetitive tasks, automated prospect follow-ups and renewal communications, and built educational touchpoints that keep clients informed. They also explain why automation should support personal service rather than replace it, giving agents more time for meaningful conversations, risk education, and individualized recommendations.
Independent agents looking to improve agency workflows will hear practical guidance on where to begin, what to automate first, and how a website, organized client data, and consistent communication can create a stronger experience for both clients and agency staff.
If agents want to be seen as trusted advisors, their marketing should include real advice.
In this episode of Licensed to Talk Insurance, we talk about how insurance agents can use social media to answer common client questions, explain coverage in plain language, and show how they think before a prospect ever reaches out.
Educational content gives agencies a practical way to build credibility, stay visible, and create a following without relying on gimmicks, trends, or personality-driven marketing.
Getting a new carrier appointment is not just about needing more markets. Carriers want to see that an agency has the experience, production potential, business plan, pipeline, and professionalism to support a strong long-term relationship.
In this episode of Licensed to Talk Insurance, Amanda Yaniz and Kelsey Concklin-Ramsey are joined by Jenny McNulty, Vice President at Chicagoland SIA, to discuss what carriers look for when evaluating independent agencies for new appointments. Jenny shares perspective from both sides of the carrier relationship, including her past experience on the carrier side and her current work helping Chicagoland SIA member agencies grow.
They discuss why agents should be strategic about the carriers they pursue, how production requirements affect new appointments, why organic new business matters, and how tools like Access Plus can help agencies test markets before pursuing direct contracts.
This conversation is especially helpful for newer agency owners, captive agents considering the independent channel, producers building a book, and established agencies deciding when it makes sense to seek additional carrier relationships.
In a world where AI is producing more content than ever, standing out has never been more challenging or more important.
Amanda Yaniz and Kelsey Concklin Ramsey explore what personal branding really means for independent insurance agents and why authenticity is becoming a true competitive advantage. As AI-generated content floods the internet and creates what many are calling "AI slop," clients are actively looking for something different. They want clarity, trust, and a real human connection.
This conversation breaks down how agents can cut through the noise by leaning into their authentic voice, sharing specific insights, and building genuine relationships. From content creation strategies to client communication, the discussion highlights practical ways to position yourself as a trusted advisor rather than just another option.
The episode also touches on how gratitude, generosity, and personal connection play a role in how clients perceive your brand, both online and offline. Because at the end of the day, people still want to work with people.
Time management advice often assumes there’s a single “right” way to structure your day. In reality, the most effective systems are built around how you naturally think, work, and operate under pressure.
In this episode of Licensed to Talk Insurance, Amanda Yaniz and Kelsey Concklin Ramsey break down a more practical approach to time management for independent agents. From identifying when you’re most productive to structuring your workload in a sustainable way, the conversation focuses on real-world application, not rigid routines.
The Chicagoland SIA Spring Meeting and Trade Show returns May 14 at the NIU Conference Center!
Amanda Yaniz and Agency Growth Coach Christine Lee walk through what is new this year, including a refreshed format designed to elevate engagement, two keynote sessions covering marketplace conditions and the evolving implications of AI, and the return of a peer-driven panel focused on real-world agency insights. From practical conversations about commercial insurance to emerging exposures tied to AI and cyber coverage, the agenda is built around what agents are facing right now.
You will also hear what to expect from the Chicagoland SIA leadership update, including strategic carrier relationships and network growth, plus an SIAA national update featuring new data initiatives and the launch of an in-house E&S division.
The episode also explores the strategic value of the trade show, where agents connect directly with carrier partners and technology vendors, build meaningful relationships with peers, and often spark conversations that lead to long-term partnerships, acquisitions, or growth opportunities.
Many agencies begin their search for support with one goal in mind: access to carriers. This episode reframes the conversation around what comes after access.
Amanda Yaniz and Jenny McNulty discuss the support structure behind Chicagoland SIA, including coaching, carrier relationships, operational support, compensation, and agency ownership.
The focus is not on quick wins or tactics, but on understanding the long-term value model behind membership.
Many independent insurance agency websites exist, but very few actually work.
In this solo episode, Amanda Yaniz breaks down one of the most common sources of confusion in agency marketing: the difference between blogs and landing pages, and why each plays a critical role in long term growth.
This conversation focuses on how blogs build trust, support search visibility, and educate prospects over time, while landing pages are designed to drive specific actions and conversions. Amanda also explains how pillar pages, industry specific content, and paid campaigns fit into a cohesive website strategy.
The episode explores why websites should grow gradually rather than all at once, how generative AI can support content creation without sacrificing authenticity, and why content marketing is uniquely effective for insurance agencies with long sales cycles.
If your website feels static, underperforming, or overwhelming to improve, this episode offers a practical framework to help you move forward with intention and clarity.
Ideal for independent agents who want their website to do more than just exist, and instead actively support sales, credibility, and growth.
Episode 39 takes a practical look at business planning for independent agents. Amanda, Kelsey, and returning guest Christine Lee walk through how to evaluate your past year, choose the right planning framework, and turn vague ambitions into SMART goals you can actually measure. They explore how tools like SWOT and SOAR help identify opportunities, why carrier alignment should shape your 2026 plan, and how accountability improves follow-through. The conversation also covers staying adaptable as technology, AI, and market conditions evolve, plus how to build systems that keep your goals on track all year long.
Not every prospect is ready to quote, but that doesn't mean you should stop the conversation.
In this episode of Licensed to Talk Insurance, Amanda, Kelsey, and guest Christine Lee explore how independent agents can nurture insurance prospects until the timing is right. Learn how to separate suspects from true prospects, organize your sales pipeline, and use CRMs, segmentation, and email campaigns to stay top of mind.
They also discuss "because effect" conversations, creative follow-ups, and marketing automation tips that help you build relationships and close more deals when renewal time comes around.
Ideal for producers and agency owners looking to improve their insurance sales and prospecting strategy.
Because Effect Blog Post: https://benefits.chicagolandsia.com/chicagoland-sia-blog/the-because-effect-how-insurance-agents-can-get-more-callbacks
From blog posts to landing pages, more agencies are experimenting with AI for marketing. In this episode, Amanda Yaniz and Kelsey Concklin Ramsey share the pros, cons, and cautions of AI-generated content. Discover why your voice still matters, how to avoid common mistakes, and the strategies that will help you stand out in a marketplace flooded with AI copy.
In this special three-year anniversary episode of Licensed to Talk Insurance, Amanda and Kelsey sit down with Mike O’Donnell, Vice President at Chicagoland SIA and Producer at Concklin Insurance Agency. With over 30 years of industry experience, Mike shares why clearly defining your ideal client is one of the most important steps to growing a profitable and sustainable agency.
You’ll learn how to identify the traits of your best clients, why carrier alignment matters, and how focusing your time on the right prospects can lead to stronger referrals and long-term success. Whether you’re just starting out or refining your niche, this episode offers practical insights to help independent insurance agents nationwide attract and retain clients who are the right fit for their business.
Choosing a niche can set your agency apart, but how do you pick the right one? In this episode, Amanda and Kelsey unpack how to identify profitable, sustainable niche markets based on your interests, carrier appetite, geography, and competition. From leveraging past experience to using passion projects as growth engines, they share real-life examples and actionable tips to help you build credibility, generate referrals, and become a true expert in your space. Plus, learn how to test your niche strategy through marketing, landing pages, and content that converts.
Not all learning is created equal. In this episode, Amanda and Kelsey sit down with Christine Lee, Agency Growth Coach at Chicagoland SIA, to break down the difference between checking the CE box and making strategic professional development investments. From designations like CIC and SBCS to marketing training, video creation/editing, and social media strategy, this conversation dives into the educational paths that drive real agency growth. If you’ve ever wondered where to spend your time, energy, or budget when it comes to learning, this episode is your guide.
Even the best agencies face unhappy clients. The real test is how you handle them. In this episode, Amanda Yaniz and Kelsey Concklin Ramsey dive into the why behind client dissatisfaction, how to respond with empathy and professionalism, and the proactive habits that keep frustration at bay. You’ll learn communication strategies, and reputation management tip. Whether you’re a solo agent or part of a large team, this conversation will help you turn friction into loyalty.
Rejection is part of the job, but it doesn’t have to derail your day—or your goals. In this episode, Amanda, Kelsey, and special guest Jenny McNulty dive into the mindset shifts and sales strategies every agent needs to stay motivated when the answer is no. From understanding your close ratios to setting realistic expectations, and following up without being a pest, this episode is packed with practical tips to help you turn every no into a future opportunity.
Whether you're prospecting, quoting, or trying to win back a client, this conversation will help you keep your momentum strong and your goals high.
Every insurance agent has a story—but are you telling yours? In this episode of Licensed to Talk Insurance, Amanda and Kelsey dive into the power of an authentic origin story and how it can help agents build trust, differentiate themselves, and connect with clients on a deeper level. From stumbling into the industry to making it a lifelong career, we explore why why you sell insurance is just as important as what you sell. Plus, we get a little sidetracked discussing AI’s role in the industry and how agents can stand out as content becomes increasingly AI-driven.
In this episode of Licensed to Talk Insurance, Amanda and Kelsey dive into the qualities that make a great leader—and the pitfalls that can undermine a team's success. Amanda shares a personal story of a toxic work environment that led to disengagement and inefficiency, while Kelsey highlights the impact of strong leadership in fostering employee growth, ownership, and passion. They discuss key leadership traits such as communication, emotional intelligence, gratitude, delegation, and adaptability—offering practical insights for independent insurance agents looking to lead their teams effectively. Tune in to learn how great leadership translates to better business and happier employees!
In this episode of Licensed to Talk Insurance, hosts Amanda Yaniz and Kelsey Concklin-Ramsey explore how behavioral science can revolutionize marketing and sales strategies for independent insurance agents. They delve into key principles such as emotional versus rational decision-making, the power of social proof, the impact of storytelling, and autonomy bias. Amanda and Kelsey also discuss strategies like leveraging reviews, creating relatable content, and using authority and reciprocity to build trust with clients. The episode wraps up by touching on loss aversion and how these behavioral insights can work together to create impactful, client-focused marketing approaches.
If you’re looking to better understand how people think and make decisions—and how to use that knowledge to elevate your insurance business—this episode is a must-listen
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This episode of Licensed to Talk Insurance focuses on developing and implementing effective mentorship programs for independent insurance agencies. The hosts, Amanda Yaniz and Kelsey Conklin-Ramsey, discuss the importance of mentorship programs for small and growing agencies, especially in addressing the industry's talent gap. They explore generational differences in work expectations, particularly with Gen Z, emphasizing the need for clear career paths, technological adaptation, and fostering meaningful contributions. The episode provides practical strategies for mentorship, including detailed job descriptions, training schedules, and open communication. Additionally, they highlight the importance of planning mentorship alongside hiring, avoiding pitfalls like micromanagement, and using KPIs and quarterly reviews to track progress.
Rebranding your agency is a significant decision that can breathe new life into your business, but it's not one to take lightly. In this episode, Amanda and Kelsey dive into the three key phases of rebranding—planning, execution, and launch—sharing actionable tips and real-world examples along the way. Learn how to evaluate whether a rebrand is the right move, strategies for ensuring client buy-in, and how to maintain brand goodwill while introducing fresh changes. Whether you're considering a full overhaul or a simple refresh, this discussion offers invaluable insights to help your agency stand out in a crowded marketplace. Tune in for practical advice and inspiration for your next branding journey!
In this episode of Licensed to Talk Insurance, hosts Amanda Yaniz and Kelsey Concklin-Ramsey are joined by Dan Huffstetter, Executive Vice President at Chicagoland SIA. Dan shares valuable insights for independent insurance agents on building trust with underwriters, enhancing submissions, and understanding their clients' businesses. The conversation covers Dan's experiences as an underwriter and how agents can differentiate themselves through well-crafted submissions and strong relationships. They also highlight the importance of continuous learning, emphasizing available training resources like Chicagoland SIA's Business Insurance Advantage and Commercial Lines Bootcamp.
The episode provides actionable advice on navigating underwriting relationships, improving submission quality, and prospecting effectively.
In this episode, Kelsey sits down with Jenny McNulty to discuss the comprehensive range of support services available to new and established insurance agencies. They explore the hands-on guidance provided for new agency onboarding, covering essential steps like securing carrier codes and developing sound business strategies. Kelsey deep dives into the different ways she assists members with their digital strategy while Jenny highlights the long-term mentorship offered to agencies, including assistance with employee contracts, producer agreements, buy-sell agreements, and perpetuation planning. Whether you're just starting or planning for the future, this episode offers valuable insights into the ongoing support available to help agencies succeed at every stage.
Tune in to learn all the ways Chicagoland SIA assists your agency’s growth, evolution, and long-term success!
In this episode of Licensed to Talk Insurance, Amanda Yaniz and Kelsey Concklin-Ramsey delve into the intricacies of mapping the customer journey. They explore the significance of understanding every touchpoint in the path from prospect to policyholder. Listen in to learn how mapping this journey can unveil opportunities to enhance client experiences, improve agency processes, and ultimately increase customer satisfaction and loyalty
In Episode 23 of "Licensed to Talk Insurance," hosts Amanda Yaniz and Kelsey Concklin-Ramsey welcome back Christine Lee, an agency growth coach at Chicagoland SIA. This episode dives deep into the critical reports that insurance agency owners should be reviewing regularly to ensure growth and profitability. Christine shares her insights on the importance of daily, weekly, monthly, and quarterly reports, focusing on key performance indicators (KPIs) that drive agency success.
Join us as Christine discusses the essential daily reports that keep processes and procedures in check, the weekly metrics that fuel producer competition, and the monthly and quarterly reports that provide a comprehensive view of the agency's health. Whether it's tracking renewals, managing claims, or monitoring prospecting pipelines, Christine offers practical tips and best practices to help agency owners stay on top of their reporting game.
Tune in for an informative conversation packed with actionable strategies for independent insurance agents looking to optimize their reporting processes and drive growth in their agencies.
In this insightful episode of License to Talk Insurance, your hosts Amanda and Kelsey dive into the essential steps for developing a tech stack tailored to independent insurance agencies. They discuss the critical components of a tech stack, from agency management systems to customer relationship management (CRM) tools, and website essentials.
Amanda and Kelsey provide practical advice on identifying key pain points technology can alleviate, finding and vetting the right vendors, and ensuring your tech solutions are scalable and compliant with industry standards.
They also share tips on avoiding common red flags when choosing tech vendors and highlight the importance of cost transparency and ease of use. Whether you're a new agency owner or looking to optimize your existing tech stack, this episode offers valuable insights to help you streamline your operations and enhance your client interactions.
Tune in to learn how to make informed decisions and build a tech stack that will grow with your agency, saving you time and money while boosting efficiency and client satisfaction.
In this episode of "Licensed to Talk Insurance," hosts Amanda Yaniz and Kelsey Concklin Ramsey dive into the often-overlooked skill of perception checking. Join Amanda, the Director of Marketing, and Kelsey, the Director of Digital Strategy at Chicagoland SIA, as they explore the nuances of effective communication within the insurance industry. They discuss the importance of self-awareness, body language, and adapting to various communication styles, including generational and cultural differences. Through relatable anecdotes and practical tips, Amanda and Kelsey illustrate how mastering perception checking can prevent misunderstandings and foster stronger relationships with clients and colleagues. Tune in to learn how to enhance your communication skills and better serve your clients in this insightful and engaging episode.
In the 20th episode of "Licensed to Talk Insurance," hosts Amanda Yaniz and Kelsey Concklin Ramsey are joined by special guest Tammy Nelson, Personal Lines Manager at Chicagoland SIA. With over 30 years of industry experience, Tammy shares invaluable insights into the underwriting factors shaping personal lines insurance policies today. From the impact of credit scores to evolving trends in roof coverage, Tammy delves into the nuances agents need to navigate for optimal client outcomes.
Throughout the episode, the trio explores significant trends, including the rise of telematics in personal auto policies and the growing importance of educating clients on coverage adequacy. They discuss strategies for agents to adapt to industry changes, emphasizing the role of education in empowering clients to make informed decisions about their insurance needs. From the benefits of long-term carrier loyalty to the critical importance of adequate liability limits, Tammy, Amanda, and Kelsey underscore the mission of insurance agents as trusted advisors in safeguarding their clients' financial well-being.
As the conversation unfolds, listeners gain valuable insights into how agents can enhance client relationships, tailor coverage options, and stay ahead of emerging industry trends. With a focus on education and client empowerment, this episode equips independent insurance agents with the tools and knowledge needed to thrive in a rapidly evolving insurance landscape. Join the conversation and stay tuned for more expert insights in the world of insurance on "Licensed to Talk Insurance."
n this episode of "Licensed to Talk Insurance," hosts Kelsey Ramsey and Amanda Yaniz delve deep into the realm of data and analytics, providing invaluable insights for independent insurance agents looking to make informed marketing decisions. From leveraging tools like Google Analytics, Google Search Console, and CRM systems to analyzing email marketing strategies and social media analytics, this episode offers practical tips and strategies to maximize marketing effectiveness.
Listeners will learn how to interpret data to determine optimal posting times, refine email marketing campaigns, identify high-performing content, and even cross-sell policies using insights from their agency management systems. Packed with actionable advice and real-world examples, this episode is a must-listen for insurance professionals seeking to harness the power of data-driven marketing to grow their businesses.
Whether you're a seasoned agent or just starting out, join Kelsey and Amanda as they guide you through the process of decoding data and unlocking marketing success in the insurance industry.
In this episode of "Licensed to Talk Insurance," hosts Amanda Yaniz and Kelsey Concklin Ramsey delve into the world of generative AI and its implications for independent insurance agents. Focusing on ChatGPT they explore its functionalities and discuss how it can assist agents in various aspects of their marketing endeavors. From summarizing articles to assisting with social media posts and hashtags, ChatGPT is a valuable resource - particularly for agents with limited resources. However, they caution against overreliance and emphasize the importance of maintaining human-to-human connections. they also point out the limitations of ChatGPT's knowledge of Insurance and that the AI easily confuses coverages with similar names. With practical insights this episode provides a comprehensive guide for agents looking to leverage AI effectively in their business strategies while retaining their unique value proposition.
In this episode of "Licensed to Talk Insurance," hosts Amanda Yaniz and Kelsey Concklin Ramsey discuss practical and cost-effective ways for independent insurance agents to market themselves. They delve into online marketing strategies, emphasizing the importance of a strong website, effective use of Google Business profiles, and leveraging social media channels. The hosts also explore traditional marketing approaches, such as attending community events, collaborating with local businesses, and participating in conventions. The episode concludes with valuable insights on time management for marketing efforts and the significance of consistency in building relationships and brand presence.
In this episode of License to Talk Insurance, Amanda Yaniz and Jenny McNulty discuss the extensive support and resources offered by Chicagoland SIA. Jenny, a VP specializing in recruiting and member alignment, reflects on her transition into this role and delves into the diverse assistance provided to agency prospects and members.
She highlights the intricate process of setting up an independent agency from scratch, guiding individuals through legalities, obtaining licenses, and offering continuous support. Jenny emphasizes the agency's comprehensive aid in selecting the right technology, marketing platforms, and even fostering connections among agency owners for mutual benefit.
Moreover, she illustrates instances where Chicagoland SIA provided solutions for members' challenges, whether finding insurance markets or aiding in hiring and setting up payroll for growing agencies. The episode underscores Chicagoland SIA's commitment to member success, facilitated by the dedication of the team, including agency growth coaches, who provide ongoing support and guidance.
Overall, the conversation showcases the team's hands-on approach, personalized support, and commitment to nurturing and empowering independent insurance agents throughout their journey.
In this episode of "Licensed to Talk Insurance," Amanda Yaniz, Director of Marketing at Chicagoland SIA, welcomes special guest host Mike O'Donnell, Vice President and Recruiter for Chicagoland SIA, and an independent insurance agent for Concklin Insurance Agency. Mike shares valuable insights gained from his professional journey, discussing his transition from a captive agent to an independent insurance agent. The episode explores the pros and cons of both models, emphasizing the flexibility and customization advantages offered by the independent agency system. Mike delves into the significance of book ownership, contrasting the limitations in the captive model with the freedom and potential for lucrative returns in the independent agency model. The discussion also touches on the family-run nature of independent agencies and the challenges faced in perpetuating an agency with the captive model. Gain a deeper understanding of the nuances between independent and captive insurance agencies in this informative and engaging episode.
In this episode of "Licensed to Talk Insurance," we're delving into the world of logo design, specifically tailored for Independent Insurance Agents. Your hosts, Amanda and Kelsey, walk you through the essential steps to craft a logo that not only stands out but also effectively represents your agency's identity.
Before you dive into the design process, it's crucial to have a solid understanding of your agency. You should know your agency's name, mission, vision, and values, as well as your target audience and demographics.
Next, we explore the various types of logos, from wordmarks to lettermarks, icons, combination marks, and emblems. We discuss the significance of each and help you decide which one aligns best with your agency's personality.
When it comes to logo design, inspiration is key. We provide insights into what to consider when choosing symbols and colors. Your logo should reflect your brand's essence, and we discuss how personal associations, cultural symbols, and geographical elements can play a vital role in the design process.
Color theory is another essential aspect, and we break down the meanings behind nine main colors commonly used in business branding. We also share tips on selecting an accent color to make your logo stand out in various contexts.
Practicality matters, so we guide you on how to adapt your logo for different situations, including full color, grayscale, single color, and dark or light backgrounds.
Typography can make or break your logo, so we explore font choices, including serif, sans-serif, and script. You'll learn how different fonts can convey distinct personality traits and the importance of readability.
Lastly, we emphasize the importance of stepping back and evaluating whether your logo effectively communicates your brand. Don't miss our discussion on gathering feedback from friends and family to ensure your logo sends the right message.
Tune in to this episode to gain the knowledge and inspiration you need to create a compelling logo that represents your Independent Insurance Agency with precision and style.
Amanda and Kelsey talk with Pierre Poinsett of Poinsett Insurance Agency. Pierre talks about his decision to make the move from Captive to Independent Insurance Agent, and also about his career before getting into insurance.
In this episode Amanda and Kelsey talk about the foundational pieces you need to have in place prior to starting a paid advertising campaign. From knowing your target audience inside and out - to having you website set up to receive prospects from the ad - there is a lot to know and do before you spend a dollar on a paid ad.
Jenny McNulty guest hosts this episode, sharing her extensive knowledge of the carrier side of the business and best practices for what to ask your carrier marketing reps. This episode is a continuation of the discussion points in Episode 5.
Jenny covers a variety of topics, including service centers, rewards programs, book consolidations, product knowledge and more. Don't miss this insightful episode aimed at helping you make the most of your carrier relationships.
Amanda and Kelsey talk about the advantages of being a small, locally owned - maybe even family owned - business.
In this episode we delve into a crucial topic that is of paramount importance for independent insurance agents: diversifying your book of business to safeguard against the hard market.
We are joined by Agency Growth Coach, Christine Lee as she shares her insights on the challenges for personal lines focused agents and tips to get started building a commercial lines book of business.
In this episode of our podcast for independent insurance agents as we explore the power of video marketing. With countless insurance options available, standing out and connecting with clients can be difficult. Video is a highly effective tool for building relationships and driving sales. Discover expert tips on crafting a compelling script and choosing the right platform to reach your target audience. Don't miss this valuable episode to take your insurance sales to the next level.
This episode explores strategies for effective communication with carriers, including preparation for meetings, understanding declined risks, and getting to the top of the underwriter's pile. We discuss the importance of going straight to the source for information and aligning carrier lineups with marketing strategies for growth and success.
This episode explores how digital strategy and online presence can help achieve goals. We discuss importance of goal setting, quality over quantity, steps to achieve goals using online tools, yearly planning, budgeting, content creation, engagement, and accountability. Learn how each piece works together to build a powerful digital strategy that helps you achieve your goals and stand out online.
Jenny McNulty join us to provide her insights on important questions to ask carrier Marketing Reps. Jenny was a Marketing Rep for Safeco for 10 years prior to joining Chicagoland SIA. In this episode she provides tips and insights for things your marketing Reps should be providing you.
Giving back to your community through sponsorships, charitable donations, and volunteering are great ways to demonstrate the core values of your agency brand - however, the desire to contribute must be authentic.
Amanda and Kelsey discuss the process for developing your personal brand using examples of their own experience. They also discuss why a personal brand is important and the role it plays in attracting clients and employees.
Amanda and Kelsey discuss the importance of professional email domains, CRMs, the dos and don'ts of sending bulk emails and how automated emails can improve your client experience.
Amanda and Kelsey discuss common questions Chicagoland SIA members ask Kelsey. We get into website auditing, SEO strategies and the importance of content creation and story telling for Independent Insurance Agents.