Cleaning 4 Profit: Recent Episodes
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You are out all day (or night for that matter) and you find out you have a message from one of your customers. You listen to it and realize that they are calling with a complaint and they want you to call them back RIGHT AWAY. Oh, I can still feel the dread that would […]
To get the most out of your sales efforts, resist being a salesman and instead become a consultant that advises the buying through the process of making a purchase.
It's sad, but somedays you will be tested, tested by those who are unhappy. What they really want is to make you unhappy too. Resist their efforts, don't join them.
When you have a really dirty toilet to clean, or you are worried about germs, break out the high acid toilet bowl cleaner. It will get the job done.
Almost every cleaning business has at least one broom and dustpan tool at an account of theirs. Do you?