The CCS Insight Podcast: Recent Episodes
CCS Insight
It's well known that security breaches are an ongoing challenge: in recent months, there have been numerous high profile security breaches impacting various industries and organizations worldwide. These breaches can include unauthorized access, data leaks, ransomware attacks and other forms of cyber threats targeting applications and their underlying infrastructure.
Respondents in our Senior Leadership IT Investment Survey, 2022 cited IT security as the top priority for the fourth consecutive year, outlining both the importance of security but also the complexities facing many businesses. When looking at new product launches and updates, security is at the front and centre of the messaging as a core capability on offer from many of the software providers.
For this episode of the CCS Insight podcast, I was joined by VMware's Darran Rice, Tanzu Executive Advisor, and Michael Coté, Senior Member of Technical Staff. Clive Howard, Chief Technology Officer at Huozhi, a provider of a humanitarian fintech platform, and associate analyst at CCS Insight, also joined the discussion.
Our conversation explored the difficulties facing organizations looking to secure their IT workloads and how they can navigate the technical debt and older technologies. As businesses update these systems, new security vulnerabilities arise and require a further review of the profile.
The podcast episode unpacks:
- The main security complexities faced by businesses across industries
- The best strategies that are working for securing application delivery
- The importance of people in an organization as a core, understated security risk.
CCS Insight has also produced a free report detailing the key points of the podcast discussion.
Today's IT solutions are more complex than ever, with enterprises navigating how to introduce new capabilities like cloud, mobile and Internet of things to a foundation of traditional technology. Maintaining an open and clear line of communication with an IT partner can make all the difference in this process, assuring the best chance of success for both parties. Also, a good partner should help its client organization bring specific skill sets in-house, becoming more self-sufficient and capable of developing at pace.
For this episode of the CCS Insight podcast, I was joined by IBM's Natalie Denyer, Director of Client Engineering, and Chris Oldacre, Customer Success Director. We also spoke to Clive Howard, chief technology officer at Huozhi, a provider of a humanitarian fintech platform. Clive is also an associate analyst at CCS Insight.
You can also find the episode on Apple Podcasts, Google Podcasts and Spotify.
Our discussion unpacked the cooperative relationship between IBM's Client Engineering and Client Success teams, and how the company's approach has adapted over the decades to keep up with the demands of the ever-changing IT industry.
The podcast episode explores:
- What a fit-for-purpose customer success operation or program looks like in today's complex IT environment.
- How best to measure success in a partnership engagement, embracing open and clear communication inside a customer organization, but also between partner and client.
- What are the core tenets of IBM's approach to customer success and the standout features that can address ever-evolving customer demands.
In this episode of the CCS Insight podcast, Bola Rotibi, Research Director for Software Development at CCS Insight, explores important considerations for successful multicloud management and support. She is joined by VMware's Betty Junod, Senior Director of Multicloud Solutions Marketing, and Mark Leake, Director of Product Marketing. Clive Howard, Chief Technology Officer at Huozhi, a provider
of a humanitarian fintech platform, and associate analyst with CCS Insight, also joined the podcast discussion.
The experts discuss strategic and tactical guidance in supporting multicloud operations, covering topics such as:
- Choosing the right cloud for different teams and business units, and getting the most value for business goals
- Common traps when managing a multicloud environment, and tactics to avoid them, such as with abstraction, service catalogues and tooling
- Opportunities with multicloud operations, including benefits of using edge computing, the role that artificial intelligence will play in dealing with complexity and automation, and the importance of a cloud-native culture.
The full transcript is available here: https://ccsinsight.link/3lSPFGK
Click on the links below to read more on this topic:
ccsinsight.com/blog/navigating-the-multicloud-spectrum/
ccsinsight.com/blog/the-keys-that-unlock-multicloud-success/
In this episode of the CCS Insight podcast, Nick McQuire, Chief of Research, Enterprise at CCS Insight, explores the role that data analytics and 5G will play for telecom operators around the globe over the next five years. He is joined by Matt Olson, Strategist for Communications and Media at Splunk, and Kevin McBride, Principal Architect at Lumen Technologies.
The experts discuss the huge transformation taking shape in the telecom industry, and topics such as:
- The current state of the market
- Operators' progress with 5G roll-out and network transformation
- The role of data analytics in this transformation
- Innovations shaping the telecom sector
- How operators are deploying data analytics
- The impact of mobile edge computing, 6G and network slicing
- The next wave of opportunities with data platforms
- Recommendations for communication service providers and C-level executives as they look to the future
Read the transcript of this podcast here https://ccsinsight.link/3xaem5y.
A report on this subject produced by CCS Insight and Splunk is available here: splunk.com/en_us/form/operational-excellence-in-telecoms-with-modern-data-platforms.html
Read Nick's related article here: ccsinsight.com/blog/how-operators-build-operational-excellence-with-modern-data-platforms
Get in touch:
Nick McQuire, nick.mcquire@ccsinsight.com, @nickmcquire
Matt Olson, splunk.com, linkedin.com/in/matto-san
Kevin McBride, lumen.com, linkedin.com/in/kevinmmcbride