The Let's Go Show: Recent Episodes
HqO
The Let’s Go Showpodcastfocuses on the concepts, people, and technology driving the future of commercial real estate.
In each episode, HqO CEO and Co-Founder Chase Garbarino is joined by industry experts and thought leaders to discuss the latest trends and topics affecting the world of commercial real estate. From urbanism and proptech innovation, to workforce engagement and the future of the workplace, the Let’s Go Show has you covered.
We're back in 2022 with a Season 2 bonus episode! After a bunch of attempts to connect at the end of 2021, Marc and Chase finally got together to discuss the current state of leasing and the history behind Visual Lease, which was founded in 1996.
In this episode of The Let’s Go Show, Chase Garbarino is joined by Pat Rippe, Managing Director of Portfolio Optimization at Pennybacker Capital. Together, they discuss the future of the CRE industry, workplace experience, and property investments. They also touch on what companies need to do to differentiate their strategy in a highly competitive market.
No matter how you look at it, flexible work environments are driven by a single truth: the hybrid workplace is what modern tenants want. And to meet their demands, office buildings need to be more than a location that produces work.
In this episode of The Let’s Go Show podcast, Chase sits down with Monika Solak, Head of Sales at Nexudus, to discuss the strategies and directives behind the flexible, more engaging workplaces of the future.
In the first episode of the season, Michael Beckerman, the CEO of CREtech, joined Chase to discuss how they got started in CRE, the recent challenges in the industry, and the future of the workplace.
In this episode, Michael returns to the The Let’s Go Show podcast to make bold predictions about the industry’s trajectory as well as to recap the important takeaways all CRE leaders should learn from the past few years.
In this episode of The Let’s Go Show, Chase Garbarino is joined by Andrew Baum, a Professor at the University of Oxford who studies and reports on the evolving real estate industry. Together, they discuss the future of the workplace as well as Andrew's PropTech 3.0 report, which details the emergence of proptech and other changes to the commercial real estate industry.
In this special episode of The Let’s Go Show, Chase is joined by Thijs van der Burgt, CEO and Founder of Office App, a leading European tenant experience platform, to discuss HqO’s recent acquisition of Office App. The duo share their excitement, discuss what this means for both companies, and explain what’s next for the future of workplace experience.
Every company has been moving at its own pace, but the major question at the forefront of everyone’s minds has been the same: Will tenants and their employees come back to the workplace, and when will that be?
In this episode of the Let’s Go Show, Chase is joined by fellow podcaster and CRE advisor Michael Bull, host of America's Commercial Real Estate Show. The pair discuss their backgrounds, the perspectives of current office trends, why the office sector has come out on top, and why tenants and their employees will indeed return to buildings. It’s only a matter of time.
James Segil, President and Co-Founder of Openpath Security Inc., is a longtime friend of The Let's Go Show. In this episode, James joins Chase to share some exciting news: Openpath has recently been acquired by Motorola Solutions. They dive into the acquisition process, and what it means for the future of the company and workplaces around the world.
All eyes have been on New York City in the past few years, and Charlie Stephens has seen it all. As the Host and Creator of the Leaders Live Show and PrimeTime VC Youtube series, Charlie has a unique perspective on the state of commercial real estate in NYC. In this episode of The Let’s Go Show, he joins Chase Garbarino to discuss the future of technology and the current state of office space in NYC.
In this episode of The Let's Go Show, Kayte Singleton, Associate Property Manager for Rubenstein Partners, sits down with Chase to discuss property management trends in New York City and beyond. They cover everything from property location and walkability to unique amenity spaces that make an impact on tenant attraction and retention.
In this episode of The Let’s Go Show, David Morton, Owner of DMK Restaurants, joins Chase to discuss how office landlords can leverage joint experiences with on-site and local food and beverage and services offerings to attract and retain talent, support the community, and reshape the workplace.
In this episode of The Let’s Go Show, Joe Pine, best-selling author of The Experience Economy: Work Is Theatre & Every Business a Stage, joins Chase to discuss his findings on experiences and how these trends can have a major impact on the CRE industry. Goods and services are no longer enough; companies must now offer memorable events that engage each customer in a personal way to succeed.
In this episode of the Let's Go Show, Chase Garbarino and Peter Knutson of design firm A+I discuss how the office has changed physically and technologically with the onset of the COVID-19 pandemic. Properties and companies now need to readjust their offices to offer new benefits, ones that TRULY matter to employees and tenants.
In this episode of The Let’s Go Show, Ian Mair, Managing Director of Digital Innovation at Grosvenor, joins Chase Garbarino to discuss what leading European landlords are seeing in the market, what digital tools and strategies are bringing people back to the office, and how property teams can take action now to guarantee success in the future.
70% of business leaders plan to have employees back in the office in some capacity by the fall of this year. However, these plans do not come without health and safety challenges posed by the COVID-19 pandemic. In this episode of The Let’s Go Show, Metaprop’s Associate Director of Startup Services Jenny Silber joins Chase and Jay, HqO’s Head of Human Resources to discuss how proptech companies are safely returning people to the office and creating safe workplace experiences.
Since 1936, Bulfinch has dedicated itself to protecting the environment and creating stronger communities. In this episode of the Let's Go Show, Bulfinch's SVP and Director of Marketing, Kate Shoss, shares how they embody this mission in today's commercial real estate climate with an emphasis on corporate social responsibility. Sit back, relax, and listen in as Chase and Kate dive into how sustainability, wellness, ESG, and charity initiatives are essential to the tenant experience.
Since meeting for the first time a few years ago, Chase and Michael Beckerman, CEO of CRETech, have regularly exchanged thoughts on family, sports, and the world of commercial real estate (CRE).
Grab a seat and join them as they chat about how they got started in CRE, the recent challenges of introducing technology into the commercial real estate industry, and where the future of the workplace is heading — driven by mass proptech adoption, flexible work environments, and new standards for the tenant experience.
Let's go!
Charles (Chase), Greg, and Kevin are back in the office together talking about Data.
They cover legality and ethical concerns about collecting user data in buildings. Should people be afraid? This section includes a discussion about Peter Grant's article in the WSJ.
Stick around for "parting words" with Kevin McCarthy where he shares his ideas on how to be a good shepherd of consumer data.
A quick episode today. We’re curious to hear what you think of the different lengths. Hit tom.sullivan@hqo.co with any feedback.
Greg and Kevin are in the office with Chase joining from Florida. The guys talk about different amenity strategies to entice people back to the office. The focus is on real amenities that people actually care about. Not ping pong tables and kegs, but childcare, premium food and bev, and professional development opportunities.
The fellas weigh in on Facebook’s announcement that they will be putting a heavy focus on in-office work, which is a huge shift from early pandemic days when Zuck proclaimed that they were going to lead the world in remote work and tap new talent pools. Is Chase the only one keeping score at home?
Salesforce announces remote work. Is there a difference between the PR message and real life?
Greg Gomer coins a new phrase, FAANGS.
Boston is back to 40% capacity for office workers. Florida is booming.
Dogecoin?
Chase and Greg re-kindle the vibe from the Bostinno Beat days. WeWork is back with a SPAC.
We hear them brainstorm a bit on how to solve for flexibility in leasing, remote work, and Jared Leto as Adam Neumann.
Special shout out to Pat Mulvihill around minute 17.
Chase, Greg, and Kevin recap 2020 using the framework of Let’s Go. They reflect on some of the challenges of being remote and about the costs and benefits of being an office first company, a remote company, and the newer hybrid model.
“You CAN’T innovate remotely.” - Chase
The founders spend some time talking about different approaches from Google, Drift, and Hubspot. We hear their take on David Cancel’s announcement that Drift is now a “digital first” company and that offices will become “conversation spaces.”
Chase is joined by longtime teammate, Zach Driscoll.
Zach runs product marketing today at HqO. We talk about Zach’s journey from Acquia and Hubspot to ultimately landing at VentureApp. Zach adds his thoughtful perspective on the early days at HqO. Chase and Zach reminisce about the hard days of working to gain momentum. The old office did not have internet. There was active drug use in some of the stairwells. Is that bad?
This interview is the first time that someone has turned the tables on Chase and asked him some deeper questions about his experience running HqO.
Stick around to the end for Zach’s reading list and his hot takes on avocados and cats.
Chase is joined by Frank Supovitz to talk about the customer experience.
Frank spent many years running the biggest sporting events in the U.S., including the Stanley Cup and The Super Bowl. Chase and Frank dive into ways that landlords can put the tenant experience at the forefront of property design.
We get to hear some stories about Frank’s career and how you can reverse engineer successful outcomes. Chase and Frank get into a discussion about how the NFL stadium experience competes directly with the at-home experience and how the office competes with “work from anywhere.”
Chase is joined by OpenPath President, James Segil. They cover James’ entrepreneurial journey through starting five companies, including a 400 million dollar sale to Verizon. James talks about why this is the right time for landlords to invest in technology and be a leader in the space to emerge from COVID-19 stronger than before.
They spend a few minutes talking about proprietary data that OpenPath has collected and analyzed in the form of their Social Distance Index.
James and Chase finish the episode covering books they’ve re-read, informational diet, and business etiquette pet peeves.
Chase is joined by HqO’s COO, Dan Koh. They cover Dan’s career path from being a narc for the Andover Police Department to working as Chief of Staff for Arianna Huffington and Boston Mayor Marty Walsh. Dan has some great insights on the importance of relationship-building and what it means to be a chief of staff/COO.
Dan gets in the weeds with Chase on his congressional run, some lessons learned, and civic duty.
The episode wraps up with Dan sharing his ideas on economic development and how investing in transportation can unlock growth.
Chase is joined by HqO’s CRO, Mark Rosenthal. They cover Chase’s recruiting efforts to get Mark to leave Google and be a key early hire at HqO. Mark shares some of the conversations with his family as he considered leaving a long, successful run at Google for the startup world.
Chase and Mark geek out on how Proptech is following a similar path to AdTech and the future of CRE. Mark shares insights on how to hire A players.
The episode wraps with reading recommendations.
Chase is joined by longtime friend and CRE professional, Colin Greenhalgh. They talk about making the shift from traditional commercial real estate (brokerage) to PropTech. They also dive into the early days of HqO and how Colin leveraged his network to help Chase get in front of the largest landlords in the US.
Chase shares some stories about early landlord/investor meetings and the two get into where the future of PropTech may be headed.
The conversation includes some fun stories about a ski trip to Vail with special shout outs to Dave Balter and Scott Savitz.
Chase is joined by his co-founders Greg Gomer and Kevin McCarthy to talk about the path to starting and finding product-market fit with HqO. The founders bring us back to their first business and highlight some challenges along the way.
They talk about nearly running out of cash while building VentureApp, and burning the boats to launch HqO.
This episode is littered with nuggets for new startup founders.
CEO Chase Garbarino takes a few minutes to outline the vision and the why behind The Let’s Go Show.
The Let's Go Show will cover the intersection of commercial real estate and technology through the lens of HqO’s company values. Learning, Excellence, Truth, Speed, Goodness, Ownership. This episode lays the foundation for the show.
Visit hqo.co to find out more about Tenant Experience.