Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.
Find Jorma on Linkedin: https://www.linkedin.com/in/jormalaiapea/
Find out more about Limitless Impact Investments here: https://limitless.fund/
Former Head of Customer Support at Wise, Jorma Laiapea, shares his view on why every support ticket is a product failure.
Connect with Dana on Linkedin - https://www.linkedin.com/in/hoosh/
Dana's personal blog: https://hooshmand.net/
Discover Discomfort - https://discoverdiscomfort.com/
Qminder just turned 10 years old! In this anniversary episode, we speak to Rauno Rüngas - the CEO and Co-Founder of Qminder. Tune in to learn about Qminder's origin story, hackathons, customer stories, and improving customer experience worldwide.