Service Intelligence Podcast: Recent Episodes

Gustav Kotkas, Qminder

Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.

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Connect with Fred on Linkedin: https://www.linkedin.com/in/fredgehrke/

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Find Jorma on Linkedin: https://www.linkedin.com/in/jormalaiapea/

Find out more about Limitless Impact Investments here: https://limitless.fund/

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Former Head of Customer Support at Wise, Jorma Laiapea, shares his view on why every support ticket is a product failure.

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Connect with Dana on Linkedin - https://www.linkedin.com/in/hoosh/

Dana's personal blog: https://hooshmand.net/

Discover Discomfort - https://discoverdiscomfort.com/

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Wolt - https://wolt.com/

David Griffith - https://www.linkedin.com/in/davidthgriffith/

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Qminder just turned 10 years old! In this anniversary episode, we speak to Rauno Rüngas - the CEO and Co-Founder of Qminder. Tune in to learn about Qminder's origin story, hackathons, customer stories, and improving customer experience worldwide.