That Change Show: Recent Episodes
Lean Change Management
Change management doesn't have to be boring. That Change Show is a weekly-ish, live and unfiltered podcast that dives deep into the messy world of change and transformation. Join Lean Change found and two-time Amazon best selling author, Jason Little as he destroys the status quo while exploring topics like AI's role in change, lean and agile change management techniques, and commentary on the world of change management. If you're an agile coach or change manager craving radical insights, this is your new addiction.
Jason is the author of The Six Big Ideas of Adaptive Organizations, From Skeptic to Strategist: Embracing AI in Change Management, Lean Change Management, and Change Agility. Video episodes available at https://leanchange.tv
Have ideas for the show? Liked a topic? Let us know!
Can Agile methodologies still deliver on their promises, or have they become victims of their own success? Discover the answer in our latest episode of "That Change Show" as we chat with Agile experts John Tanner, CEO of C4G Enterprises, and Quinton Cortell, founder of FAST Agile. With host Jason guiding the conversation, we explore Agile's journey from its grassroots beginnings to its current state, and whether it's time to return to its foundational principles. John shares his impressive career path from developer to an influential strategist in Agile transformations, while Quinton discusses his transformation from a skeptic to an advocate, leading to the creation of his Fluid Adaptive Scaling Technology.
Get ready to hear stories that illustrate the genuine impact of Agile on software development and team dynamics. We recount the early days when Agile was shared organically before formal certifications entered the scene. Learn how methodologies like XP, Scrum, and Kanban revolutionized processes and improved morale, and debate whether commercialization has dulled Agile's edge. Through personal anecdotes, our guests highlight how embracing Agile practices led to significant positive outcomes, creating more efficient and happier teams.
But it's not all smooth sailing. We tackle the misuse of Agile that has led to backlash, overwork, and resentment in many organizations. The episode also examines the challenge of measuring the impact of Agile coaches and the consequences of failing to do so. As we navigate the complexities of Agile in large enterprises, we discuss why tech giants like Amazon, Apple, and Google might be absent from Agile conferences and what that means for the future of the methodology. Join us for a thought-provoking conversation on reframing Agile measurement, embracing change, and staying true to Agile principles amidst evolving landscapes.
00:00 - today’s show
00:43 - intro to John Tanner
01:28 - intro Quinton Quartel
03:39 - intro to Jason
05:10 - Is agile dead?
05:53 - intro to Chris
07:27 - how has agile evolved?
15:14 - what’s the real problem?
23:45 - why are people saying agile is dead?
42:00 - bad system entry?
49:40 - do some orgs actually need it?
51:30 - Agile 2024 sessions
63:00 - wrap-up
They Write the Right Stuff
https://www.dropbox.com/scl/fi/3ownu8zlfbk7zbbjpqm3t/They-Write-the-Right-Stuff.pdf?rlkey=qlx432fhqfeg1w76883jjm4gx&e=2
John Tanner
https://www.linkedin.com/in/tannerjs/
CEO & Chief Strategist @ C4G Enterprises
Chris Shinkle
https://www.linkedin.com/in/chrisshinkle/
Director of Innovation at SEP
Quinton Quartel
https://www.linkedin.com/in/quintonquartel/
Founder of FAST
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Imagine a world where AI transforms how we approach organizational change management. Join us as we chat with Tapio Kumalainen, leader of HowSpace's North American operations, about the intriguing journey of HowSpace. From its roots as a human-centric consulting firm in Finland to an AI-powered change management platform, HowSpace has been integrating AI tools since 2015. Tapio delves into how AI can enhance decision-making by processing vast data sets, potentially rendering traditional methods like change readiness surveys obsolete. We also explore the ethical considerations, emphasizing transparency and addressing the challenges of bias.
One of the core aspects we discuss is the critical role of feedback and transparency during organizational change. Tapio shares valuable insights on the flexibility and significance of anonymity in feedback systems, influenced by cultural contexts and the nature of the questions asked. Tracking sentiment over time emerges as a powerful tool to reveal patterns and guide organizations through changes more effectively. We also tackle potential apprehensions leaders might have about unfiltered feedback and the advantages that transparency brings, along with how different cultural norms impact feedback within multinational corporations.
Looking ahead, Tapio and I discuss the future of AI in change management and the transformative possibilities it holds. From efficiency gains to streamlining activities and enhancing agility, AI promises to revolutionize the field. We highlight the rapid pace of AI development and the exciting innovation on the horizon, despite varied human acceptance rates. Practical applications such as custom GPTs and tools for managing change experiments are examined, showcasing how non-technical users can harness AI platforms. Finally, we touch on productivity and sustainability concerns, offering practical advice for AI skeptics and addressing environmental impacts related to AI power consumption. Tune in to grasp the full spectrum of AI's potential in reshaping change management!
Howspace: https://howspace.com/
Tapio Kymalainen: https://www.linkedin.com/in/tapiokymalainen/
Lean Change AI: https://leanchange.org/ai
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Unlock the secrets to thriving in a constant state of change with Justin Belaski, the maestro of Lean Change from Idea Leap. In our latest episode, we chart Justin's remarkable journey from retail operations to revolutionizing change management. His story is not just about professional transformation but an intricate dance with innovation that redefines the art of adaptability in business. Join us as we discuss the power of storytelling in career transitions and the practical, day-to-day impact of Lean Change methodologies.
This conversation takes us through the trenches of change agility, where the 'three Ms'—minimizing time to pivot, learning, and action—become your best allies. Prepare to shift from exhaustive planning to responsive planning, and learn how to create moments of realization that align teams and stoke collaboration. Justin's insights underscore the personal growth that comes from embracing the unpredictability of change initiatives, which not only fuels the evolution of change management but also rekindles our passion for the work we do.
Wrapping up, we explore how Idea Leap is mastering the intricate relationship between technology and business growth, offering a glimpse into the future of organizational transformations. Discover how Justin and his team navigate innovation, and take away valuable lessons on integrating technology to meet business objectives. For more on Idea Leap's initiatives and connecting with Justin, check out the essential links we've included just below. So grateful to have had this enriching dialogue; it's conversations like these that deepen our understanding of the ever-fluid world of change management. Thanks for listening, and we hope you've gained as much from this episode as we have.
Find more about Justin here:
https://idealeap.com/
https://www.linkedin.com/company/idealeap/
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Embark on an enlightening journey with Lauri Palahemo of Pandatron as we scrutinize the fascinating convergence of AI, coaching, and change management. Lauri guides us through the transformative landscape of coaching evolution, from primitive chat-based interactions to the cutting-edge AI capable of emulating empathetic responses within the corporate labyrinth. With a profound background in philosophy and futures thinking, Lauri illuminates the critical role of forward-thinking in crafting AI tools designed to tackle the unpredictable hurdles of our era.
As we navigate the promising future of organizational AI, we uncover its potential in reshaping traditional structures, especially during upheavals. The discussion unravels the intricate notion of organizational fractals and how AI's adeptness in dissecting complex qualitative data can bring systemic issues to light. We probe into the shift towards decentralized models and contemplate the ethical implications for organizations venturing into AI adoption, underscoring a vision of a cautiously optimistic future wherein technology serves as a beacon for organizational progress.
Finally, we explore the role of AI in mediating cultural nuances, acting as a crucible where leadership presumptions are tested, and diverse global teams find common ground. Lauri's expertise in blending Japanese and Western coaching methodologies provides a captivating lens through which AI's impact on cultural identities is examined. We conclude with a reflection on AI's double-edged sword – the potential to homogenize yet also enrich cultural practices – inviting listeners to join the vanguard of change managers pioneering at this groundbreaking crossroads of AI, culture, and change.
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Discover how to tap into the emotional pulse of your audience using AI-driven sentiment analysis, a topic we tackle with fervor as Phoebe from Australia joins the conversation. We're not just scratching the surface of customer feedback and employee opinions; we're delving deep into the emotional spectrum that can revolutionize how businesses interpret complex data. Imagine having the ability to discern intricate emotional patterns and leverage this information for impactful change management and strategic decision-making—this episode promises to unlock that potential.
We take you through a journey of understanding, where sentiment analysis is not merely a tool but a gateway to the heart of your organization's most pressing concerns. From the varying attitudes of professionals across different experience levels to the influence of community backgrounds on perceptions, we unpack how sentiment polarity and subjectivity scores can be a game-changer. Listen as we reveal how an analysis refined by AI can guide not only organizational transformations but also shape the readiness for change, providing invaluable insights that are tailor-made to suit the nuanced needs of your team and clientele.
https://leanchange.org/ai
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Get ready to amp up your Super Bowl Sunday with a side of strategic expertise and a dash of celebrity excitement! This episode isn't just about football and pop stars—it's a playbook for change agents looking to master Lean Change Management. Imagine navigating the complexities of organizational change with the precision of a quarterback on game day. We're going deep into real-world conundrums faced by change agents like you, dissecting the reliability of tools like visualizing work and Lean Coffee. These aren’t just methods; they're your MVPs for sparking dialogue and building consensus around change. But remember, even star players have their off days. I'll reveal when these tools might drop the ball and offer strategies to ensure your game plan is robust enough to handle any play.
Ever wondered what makes a change agent not just good, but great? This episode is where secrets are revealed. Picture yourself leading your team to victory by solving problems, not just executing tasks. Discover the art of engaging with teams, fostering an environment that’s not just open to communication but thrives on it. I'll share a game-changing moment from my time at the Amplifying Your Effectiveness conference that reshaped my entire approach to change management. It's about stepping up to the scrimmage line, ready to adapt, listen, and pivot—because when it comes to organizational change, it's not about you, it's about the team. So lace up your cleats and get ready to tackle change with the finesse of a halftime show and the impact of a winning touchdown.
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Is Agile a relic of a bygone era or a methodology evolving right before our eyes? We grapple with this conundrum, reminiscing about Agile's humble beginnings and its expansion, much like the growth of the NHL. With Ken Rickard and guest insights from Michael Laurie of Bayer, this episode is a deep dive into the essence of Agile in today's fast-paced world. We talk about transforming the managerial landscape, where companies like Morningstar are pioneering high-trust, high-accountability environments, questioning the very role of a traditional manager in the process.
Agile's philosophical underpinnings take center stage as we discuss its commercialization and how newer generations embed it into their work culture—almost instinctively. We unfold the layers of Agile's metamorphosis, scrutinizing movements like "Take Agile Back" and Agile Uprising that challenge homogenized frameworks. With Donna Jones's perspectives on resilience and stewardship, we explore the intricacies of leading transformational journeys and the pivotal role of transparency in steering organizations towards true agility.
Navigating the turbulent waters of organizational change, we look at the adaptive landscape that modern enterprises must traverse to survive and thrive. Shedding light on the transformative shifts in structure and culture, we ponder Agile's future and the evolving role of leadership. The discussion culminates with an affirmation that Agile is far from extinct; instead, it's an ever-adapting discipline that beckons continuous learning and flexibility. Join us as we chart the course of business agility and the enduring search for organizational resilience.
Join hosts Ken Rickard and Jason Little for this exciting episode of That Change Show.
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Ever wondered how AI might redefine the role of a change manager, or if it can comprehend the human nuances in Agile methodologies? This episode peels back the layers of AI's involvement in change management, addressing the palpable concerns of trust, oversimplification, and the steep learning curve that accompany its rise. Jeff Sutherland, co-creator of Scrum, joins us with his insights, as we put various AI bots to the test with real-world Scrum scenarios. Witness firsthand how they fare against the intricate tasks that change agents handle daily.
As we unravel the complexities AI faces with cultural adaptations in project management, such as integrating Buddhist principles into Scrum, you're in for a fascinating comparison of AI-generated advice against the diverse counsel available on professional networks. The episode doesn't shy away from the tough questions: Can AI enhance user experiences without reducing the human touch to a mere algorithm? Tune in to see how AI might offer a lens to interpret help articles and documentation, potentially speeding up the process without fully supplanting human judgment.
Finally, I share a piece of my journey in embracing AI as a technical ally in the realm of problem-solving. It's about the mindset shift needed for change managers to work alongside AI, treating it not just as a tool but as a colleague. We ponder on the evolution of professional roles with advancing technology, akin to the transition from web designers to full-stack developers. And if you're curious about the ethical conundrums AI brings to the table, stay tuned for a sneak peek at an entire episode dedicated to that very topic. Join us for this episode that promises to leave you pondering the future intersection of AI and change management long after the conversation ends.
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
On Lean Change TV: https://leanchange.tv/videos/agile-transformations-whats-the-problem-that-change-show-s2-e2
Ever wondered why, despite its popularity, Agile transformation can feel like swimming upstream in the corporate world? Join us as enterprise coach, Ken Rickard, and I dissect the reality behind Agile's application in massive organizations. Through candid conversation, we unravel the paradox of Agile's allure versus its on-the-ground challenges, especially under the financial pressures that tend to sideline coaching teams when the economy takes a dive.
This episode is a treasure trove for anyone struggling to maintain Agile methodologies amid the whirlwind of changing company priorities. We scrutinize the delicate act of balancing adaptability with the comfort of well-worn paths, considering the financial intricacies that make or break the success of Agile coaching ventures. The dialogue doesn't stop at methodologies; we dive deep into the broader implications of Agile adoption, scrutinizing the true worth of certifications and training in the corporate realm.
As we wrap up, Ken and I address the pivotal mindset shift leaders must embrace to drive genuine transformation. We shed light on the confusion stemming from overlapping process improvement strategies and advocate for changes in core beliefs and behaviors over mere process optimization. With a glimpse into the future, we share our enthusiasm for the upcoming session in New Orleans and Agile 2024, looking forward to helping organizations evolve through our insights and experiences.
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Watch on Youtube: https://www.youtube.com/watch?v=52db0KvcZj8
Discover the transformative influence of AI on the landscape of change management in our latest episode, where we chart a course through the uncharted territories of innovation and adaptation. I share my firsthand experiences since 2022, cutting through the misinformation fog and showcasing the six pivotal areas where AI is reshaping the change management arena. From crafting dynamic training to analyzing intricate data, and streamlining communications to enhancing project oversight, this episode is a treasure trove of insights into AI's role as both a strategic tool and a collaborative companion for change professionals. We tackle the often-contested debate about AI's impact on jobs with an optimistic lens, positioning AI as an ally that augments our abilities rather than eclipsing them.
Embark on a narrative journey into the heart of AI's contributions to content creation, a theme that's central to my latest literary venture and professional toolkit. I recount the adventures of teaching AI to emulate my writing style, a time-saving marvel that, with just a pinch of fine-tuning, revolutionizes content production. We'll explore how AI breaks down technical jargon to foster clear communication across diverse teams, retains the context of previous prompts to assist ongoing projects, and even ventures into the realm of visual content with varied results. By the end of this episode, you'll be invited to join a conversation on AI's burgeoning role in change management, leaving with a renewed perspective on AI's potential to complement and enhance our roles as change agents.
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
TCS #18 - Change Management Expert vs ChatGPT - Who know more about change management?
It this episode I put ChatGPT to the test. Does it know more about change management than I do, or is it simply filled with the same ol' nonsense plastered all over Linked In by "change experts"?
I'll touch on how to use ChatGPT to replace your change comms person, how to use ChatGPT to write your change strategy and see if ChatGPT can give 'normal people' insights for facilitating change without a change manager.
Detailed show notes so you can skip to what you want to see:
00:35 - How I was replaced as a web developer
02:50 - Can AI replace me now?
03:40 - What is Change Management?
05:48 - Do 70% of Changes Fail?
07:44 - How can I overcome change resistance?
10:43 - How do you measure change management?
14:08 - What is a change management strategy?
18:10 - Do change management certifications matter?
20:18 - Name some good change management books
22:04 - What is Lean Change Management?
23:39 - Tell me more about LCM by Jason Little
24:36 - Ego repaired!
25:02 - Is LCM better than Prosci?
27:31 - Write me a change strategy
29:16 - How can I convince leaders to change?
30:57 - What’s a fun way to create a change vision?
32:08 - How can I encourage creativity?
33:23 - 5 Clickbait titles
34:22 - Wrapup
ChatGPT Transcript:https://leanchange.org/download-details/1674404894583x739432822316466200
Video Version: https://youtu.be/6Ulz-vj9BIs
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Odds are you're in the 91% of the population who've abandoned their new years resolution according to inc.com
Abandoning these resolutions have reached meme status but does that mean we should stop doing them? What's the real value and purpose behind creating new years resolutions?
In this episode I talk about:
- rituals and ceremonies bring focus
- how agile approaches benefit from rituals and ceremonies
- being explicit about exploration vs wanting to get to action
- why organizations need temporary structures and point-in-time experiments that lead to permanent change.
Video Versions: https://www.youtube.com/playlist?list=PL7PO2zNo-oFvQzmhD34IkFJTC7nYjY9cr
Show notes and links:
https://www.inc.com/marcel-schwantes/studies-show-91-percent-of-us-wont-achieve-our-new-years-resolutions-how-to-be-9-percent-that-do.html#:~:text=In%20fact%2C%20of%20the%2041,were%20successful%20in%20keeping%20them
https://www.nationalgeographic.com/science/article/why-do-humans-embrace-rituals-disease-and-danger-may-be-at-the-root
https://www.behaviorgrid.org/_files/ugd/620186_2224bee318a146198bcdf4bff626d51c.pdf
https://www.behaviorgrid.org/
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
DaD will be upset if you're not SAFe because you might fall into the NEXUS and you'll need to be UNFIXED. Always remember, LeSS is more.
This week's episode is from a lean coffee session where I was asked for the millionth time; which agile scaling framework is the best?
Seeing the love and hate reactions to agile scaling frameworks is remarkable, but people miss how eerily similar they all are when you peek under the covers. Since the dawn of humanity, people have felt the need to organize themselves. Our organizational structures mimic social structures, and there are four main tenants of organizational design.
Learn those, and learn how to think instead of following the method or framework.
Watch the video version: https://youtu.be/z8KEoMg31Ao
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Sigh. Here we go again. I hosted a private lean coffee session a couple of week ago and one of the highest voted questions was:
"how to you ensure successful change when we KNOW 70% of changes fail?"I wrote about this over a decade ago...and before me, others like Jen Frahm, Heather Stagl, Torben Rick and more have debunked this ridiculous 'stat'.
In this episode I'll break down where it came from, what the 'data' says and most importantly, what the heck could you do with the data if it were true?
Then, hopefully, I'll never talk about this again!
Video version: https://youtu.be/kz77U0eaQBs
References in the article:
http://www.agilecoach.ca/2012/11/27/evolving-change-management/
http://www.agilecoach.ca/2013/08/23/70-failure-rate-myth/
https://www.linkedin.com/pulse/70-change-initiatives-failor-do-tim-allen/
https://hbr.org/2000/05/cracking-the-code-of-change#:~:text=Here's%20the%20brutal%20fact%3A%2070,one%20change%20method%20to%20another.
https://thebusinessprofessor.com/en_US/management-leadership-organizational-behavior/theory-e-and-theory-o-explained
https://www.mckinsey.com/featured-insights/leadership/changing-change-management
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
The armchair quarterbacks are out in full force pretending they can do a better job of 'managing twitter' than good ol' Elon. Reactions to what he's done at twitter range from "this is a clinic in mis-management" to "Elon doesn't know good change management!!"
Many people have asked me what I think about Elon's "approach to change". I don't like commenting on stuff like this because Elon evokes such a broad spectrum of reactions, but what the heck, here goes nothing.
References in the show:
Dot com bubble of 2000https://ideas.ted.com/an-eye-opening-look-at-the-dot-com-bubble-of-2000-and-how-it-shapes-our-lives-today/
Layoffs 2022
https://mondo.com/insights/mass-layoffs-in-2022-whats-next-for-employees/
https://www.nytimes.com/2022/11/21/technology/elon-musk-twitter-management.html
https://www.businessinsider.com/ev-electric-car-auto-industry-jobs-layoffs-employment-ford-2022-8
https://news.crunchbase.com/startups/tech-layoffs-2022/
https://stlawyers.ca/blog-news/hsbc-layoffs-severance-pay/
https://www.usatoday.com/story/opinion/2013/02/27/marissa-mayer-yahoo-ceo-telecommuting-policy/1952841/
https://min.news/en/world/4a06e4cb7b236a2c762a668c7b5daca0.html
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
That Change Show, EP #13 - The Change Equation is Wrong!
Don't shoot the messenger! I wrote about this 7 years ago and it's reared its ugly head on Linked In and someone asked me if my perspective has changed about The Change Equation (Tippett's version, not Beckard-Harris).
In this episode I'll break down what I thought about the change equation back in 2015, and what's changed since then.
leanchange #changemanagement #agile #agilechange
Prefer video versions? https://youtu.be/cWfgd7dKqj0
00:00 - Intro
01:36 - This week's topic
03:09 - A REAL change story
05:30 - What shaped my stance towards change
07:26 - What is "the change equation?"
08:57 - My original thoughts from 2015
19:55 - Your comments
25:44 - What's changed for me?
34:55 - Wrap-up and What's Next?
36:05 - Let's be real for a sec...
Podcast:
https://thatchangeshow.com
Links mentioned:
Linked In references:
https://www.linkedin.com/feed/update/urn:li:activity:6995428736108048384
https://www.linkedin.com/feed/update/urn:li:activity:6996974202301935616
What is the change equation (Beckhard-Harris version):
https://cio-wiki.org/wiki/Beckhard-Harris_Change_Equation
My original post:
https://blog.leanchange.org/2015/03/the-change-equation-is-wrong/
Books:
Why Business People Speak Like Idiots, Fugere/Heardaway/Warshawsky
https://www.amazon.ca/Business-People-Speak-Like-Idiots/dp/0743269098
Behind Closed Doors - Johanna Rothman and Esther Derby
https://www.amazon.ca/Behind-Closed-Doors-Secrets-Management/dp/0976694026
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
This episode was inspired by a question on one of our recent Linked In posts.
How does Lean Change manage change at scale with 90,000 people across 3,000 locations when you don't have access to 99% of the people?
Oddly enough, the same week I had the same question from two separate lean coffee sessions in my workshops.
So is there some substance to the phrase "building change capability is the best way to ensure successful change?", or is it just another click-bait, nonsensical statement that litters the internet and gets you a gazillion likes/shares/retweets?
Resources mentioned:
Survey results - https://www.surveymonkey.com/results/SM-aEr0yU08GHMWAFACD52UzA_3D_3D/
Original post: https://www.linkedin.com/pulse/building-change-capability-good-idea-jason-little/?trackingId=GUjRbJCZR4e6Sk1k9zx9PQ%3D%3D
Video version: https://www.youtube.com/watch?v=7IbpY1T-RCI&list=PL7PO2zNo-oFvQzmhD34IkFJTC7nYjY9cr&index=1
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube
Six Tips for Facilitating a Kick-ass Lean Coffee Session
Lean Coffee is an amazing tool to use to flip your perspective from traditional change communications that focuses on broadcasting techniques, and toward creating meaningful dialogue.
Meaningful Dialogue is one of the Five Universals of Change: https://leanchange.org/philosophy
https://leanchange.org/elements/lean-coffee
Timestamps:
00:25 What is lean coffee?
00:55 Using a Theme
01:35 Don't pre-seed topics
02:23 Make it anonymous
03:07 Better Voting Tips!
04:42 Setting Constraints
05:19 Scaling Techniques
06:14 Wrap-up
06:36 This week's featured artist - Jason Ross
Music: "Simple Life" by Jason Ross: https://distrokid.com/hyperfollow/jasonross/simple-life
Want your music featured? Reach out at community@leanchange.org
As you know this show is live, but this episode was completely off the cuff right after a chat with some folks from Pepperdine University about benchmarking in change management.
Topics include:
- how useful are benchmarks?
- what alternatives exist?
- how can we flip from using benchmarks after the fact, to using them for input into changing the change?
- how can we measure our measurements?
What do you do when a manager throws The Five Dysfunctions of a Team book on the table in your team meeting and says: "YOU ALL have a problem, read this book!!"
This week's question from a recent lean coffee session with Jorge Ulsen's LCM Foundations class:
``` SR: What innovative practice would you recommend for internal team management when mistrust is high?
```
That question immediately brought back the experience of our team manager telling us we had a trust problem and that we needed to read this book.
You can DO agile, you have to BE agile! Leaders just need to change their mindset! Culture eats strategy for breakfast!
Easy answers. We all love'em, but how useful are they? Here's a story about a coach who told me the brutal truth about a plan I had to help an organization change.
Show topics
01:23 - Jason, that's a bunch of...
04:10 - WHY ARE YOU PICKING ON PEOPLE??
04:32 - Let’s do it together!
06:05 - Shifting Culture is HARD
07:00 - A REAL story about culture
09:05 - Just BE agile!
11:33 - Leader need to give up control!
14:48 - Failure and safety
16:10 - Congruence to the rescue!
17:17 - Picking apart the BS!
That Change Show is a 15-minute-ish show designed to help you unstick your change. We take your questions from lean coffee sessions and workshops and give you some tips for jiggling things loose.
This week's episode was inspired by a recent lean coffee session with a new client. They wanted to figure out how to create an experimentation mindset toward change management when they value structure and process.
Show notes:
00:37 - Setting the context
00:52 - Experimentation doesn't mean do no planning!
02:18 - What is an experiment?
03:46 - The dreaded mindset word
04:19 - Why do you want to experiment?
04:58 - A short story
06:33 - 3 Tips for experimenting in change
06:45 - Tip 1 - Make it easy
08:03 - Tip 2 - Remind people
09:42 - Tip 3 - Inspire people!
11:58 - But that won't work here
12:42 - Summary and wrap-up
That Change Show is a 15-minute-ish show designed to help you unstick your change. We take your questions from lean coffee sessions and workshops and give you some tips for jiggling things loose.
This week: How can we generate options for change when people don't see the problem?
Show notes:
00:52 - Setting the context with a story
02:32 - Tip 1: Is it all in your head?
04:02 - Reflecting with powerful questions
06:14 - Kick'em in the ass!
08:33 - Summary of the 3 tips
09:40 - How did the story end?
Catch the video versions at https://leanchange.tv/show-details/that-change-show
How many times have you heard people say "WE DON'T HAVE TIME FOR THIS!"??
This episode is inspired from a recent lean coffee where someone asked how to get more time to run a strategic change canvas session in time-poor organizations.
Show Notes:
00:51 - This week's question
01:30 - No time, or too much friction?
03:13 - Piggybacking!
05:41 - Re-use what already exists
06:46 - Ritual Inventory, where is the time going?
11:00 - Wrap-up
Catch the video versions at https://leanchange.tv
Someone recently contacted me asking for a brochure that compares the "Lean Change Framework" to "Method X" as they are trying to decide on what best practice framework to replace their current one with.
This is a common question I get. People approach me and say "we use method X, it's great, we love it, but we suck at change and need a new one." In this episode I'll share 4 thoughts for what to do when you think your change framework sucks, and what you can do about it.
Show notes:
02:08 - Tip 1 Reality, or just our perspective?
04:30 - Tip 2 - Use storytelling!
08:55 - Tip 3 - The George Constanza method!
10:47 - Tip 4 - Is the tool driving our behaviour
12:32 - Wrap-up
Don't forget to join our 12 Days of Christmas contents! Each day we're doing a small contest and giving away prizes!
This week's question comes from a lean coffee session from Lean Change Management Facilitator Jorge Ulsen's workshop.
I spent most of 2014 to 2020 traveling the world, and I've had this question many times over the years. Everyone wants to know: "who in the world does change management well? We're SO far behind, we don't innovate and we don't use modern ideas..."
In this episode I'll share why the industry matters more than the country, thoughts on power distant index and a few ideas for how you can pull yourself outta the soup!
Show Notes:
00:00 - Help, I 'm stuck in the soup!
00:57 - Framing this week's question
02:06 - The Finns Rule!
05:11 - Think outside the box! Uh, no.
06:44 - Perspective Matters
07:32 - Company industry matters more
09:15 - Dominant and sub-cultures
12:40 - Get outta the soup!
More episodes at https://thatchangeshow.com and https://leanchange.tv
When does Lean Change Management NOT work? I've had this question a number of times over the years. While we're obsessed with wanted the best practice framework that always ensures successful change, I think we all know that's impossible.
Here are a few stories where no matter what I did, nothing worked!
00:00 - About the Show
01:16 - Story #1: Always trust your gut!
09:43 - Story #2: You treat your people like CRAP and you should be ashamed!
13:21 - What's the change agent's responsibility?
13:45 - Failure to Launch, without Mathew or Sarah
Welcome to the first episode of our new show, That Change Show, hosted by Lean Change Management and Change Agility author Jason Little.
This is a weekly video and podcast show limited to no more than 15 minutes per episode designed to help you get your change unstuck.
Since 2014 Jason has traveled to 12 different countries, trained thousands of change agents and worked with, or in, organizations of all shapes and sizes. In this episode, Jason starts with a question from a lean coffee session in Japan: What's the difference between Lean Change Management and Change Agility.
Support our Movember Drive: https://ca.movember.com/team/2321081
Watch these on LCM TV at https://leanchange.tv
Show notes:
00:00 intro
00:48 About this show
01:38 This episode's question
06:04 The 4 Dimensions of Change
10:15 Wrap-up