CX Internal CONSUMER Support News: Recent Episodes
Todd
Welcome to this week’s CX Consumer Support news. This week’s take time to learn focuses on checking some of our computer and phone logistics in preparation for our Talkdesk launch, and we’ll review some more Salesforce tips and tricks. We’ve got guidance on call handling for the PowerView Gen 3 limited launch, and a new Knowledge Article for troubleshooting PowerView+. Have a wonderful week all!
Welcome to this week’s CX Consumer Support news. This week’s take time to learn focuses on warm and cold transfers and tips for working with calls and cases in Salesforce. We’ve an update on our Talkdesk launch and as always your team kudos. Thank you for your hard work and dedication to providing a superb customer experience and have a wonderful week all!
Welcome to this week’s CX Consumer Support news. This week’s take time to learn features tips on handling stressful situations and a course on help desk and help chats. There is an important huddles recap focusing on call time, and as always, team kudos.
Welcome to this week’s CX Consumer Support news. This is a packed issue featuring your latest take time to learn, a CX operations and resources update from Ross, and a reminder where to find eIOCs. There’s a date extension for our employee engagement survey, huddles recap and, of course, our team kudos!
Welcome to this week’s CX Consumer Support news. In this issue we have your latest take time to learn, a September Customer Experience update we’ll be sharing with dealers shortly, and a look at our new IVR phone menu. Don’t miss your huddles recap, a wellness article on taking a leaf peeping road trip, and of course our team kudos!
Welcome to this week’s CX Consumer Support news. In this issue, you will hear about important dates, the latest take time to learn, and the countdown continues for schedule flexibility, and updated phone and workforce management systems. Work from home features six habits for successful remote work, there is a new knowledge article about best products for unique applications, and as always there is a huddles recap.
Welcome to this week’s CX Consumer Support news. In this issue, you will hear about important dates, the latest take time to learn, and the countdown continues for schedule flexibility, and updated phone and workforce management systems. Work from home features six habits for successful remote work, …and as always, don’t forget huddle updates and team kudos.
Welcome to this week’s CX Consumer Support news. In this issue, you will hear the latest take time to learn, which continues our focus on the town hall series. You will hear more about the flexible scheduler and the phone and workforce management system. Don’t miss the huddle updates and the latest work from home series that focuses on posture, and as always, don’t forget team kudos.
Welcome to this week’s CX Consumer Support news. In this issue, you will hear the latest take time to learn, which focuses on more updates from the CX town hall and reminders about the upcoming change to our phone and workforce management systems. Our work from home series remains focused on concealing your home office, and don’t forget to review huddle notes, and as always, don’t forget team kudos.
Welcome to this week’s CX Consumer Support news. In this issue, you will hear the latest Take Time to Learn which focuses on more updates from the town hall. We are excited about our new phone and workforce management systems that are coming in two months and our work from home series provides fresh ideas for keeping your home and office separate. As always, don’t forget huddle updates and team kudos.
Welcome to this week’s CX Consumer Support news. In this issue, you will get a recap of the Consumer Support Town Hall and will learn about the new employee sign-in experience as well as hear about the new Salesforce Lightning update. Work from home is still focused on reducing screen time and get a brief huddle recap. Product updates include Powerview hub order updates, Shade Sense Reference Guide and Price Increase, and horizontal blinds color coordination changes. There is a new Vignette quality opportunity and don’t forget to give coo-doze to your team.