Rethink IT: Recent Episodes
Abhijit Verekar
State and local governments provide vital services to their citizens, and keep them safe. They are also one of the largest employers in the country. Without counting public schools and hospitals, they employ about 14 million people in the US. However, they’re also wrought with antiquated systems, broken processes, paperwork overwhelm, lack of transparency, and underutilization of smart technologies.
If you are a municipal leader, everyday citizen of one of those working for a state or local government across the US, you’ve come to the right place! Welcome to RethinkIT, a podcast for municipal leaders, IT managers, CIOs, city or county council members, and the like that focuses on trends in government IT, as well as its current best practices and challenges. Hosted by Abhijit Verekar, the show features special guests every week from various municipal agencies across the US to share their insights on how to rethink IT and make the Government smarter and more efficient.
As President and CEO of Avèro Advisors – an “end-to-end” information technology advisory firm that positions clients for success through the effective application of tailor-made technology management strategies – Abhijit Verekar has been helping clients “Rethink IT” and focus on answering the age-old question of “Yes, its new and shiny, but how does it fit into my organization and how does it help further our strategic interests?”
With a long list of clientele served, Abhijit has helped local government executives develop and implement 3-5 year IT strategic roadmaps so they can deliver the highest level of services to their communities. He’s delivered value to over 40 cities and counties across the US and guarantees results. He also has extensive experience in IT and organizational modernization initiatives with state and local government agencies across the United States.
Over the last 15 years, Abhijit has helped clients achieve significant efficiencies through IT strategic planning, cybersecurity, business process review, redesign, and general advisory and stewardship when dealing with significant organizational and technological changes.
Get rid of the inefficiency and take advantage of proven technologies. Keep up with the latest trends and step into innovation. Learn what other people like you are doing and make better technology decisions to make your organization smarter and more efficient in the long term. Discover how you can leverage proven technology to deliver better services to your citizens. RethinkIT! Join Abhijit Verekar and his guests today!
In this episode of Untangled, we dive into a critical issue that many government agencies and public sector organizations face: why their Requests for Proposal (RFPs) often go unanswered or fail to attract the right vendors. Titled Why Your RFPs Are Being Ignored: Common Mistakes and How to Fix Them, this episode unpacks the common pitfalls that hinder successful vendor engagement and offers practical solutions to make your RFPs stand out. Join us as we explore tips for writing clear, compelling RFPs, aligning your proposal criteria with your project goals, and using effective communication to attract quality responses. Whether you're a procurement professional or a government leader, tune in to learn how to improve your RFPs, streamline your vendor selection process, and set the stage for successful project outcomes.
📅 Let’s Stay Connected:
Hit subscribe so you don’t miss our latest episode. We also go live weekly with more industry insights, so be sure to join us! And if you’ve got questions, drop them in the comments—we’re here to help!
Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
➡ https://conference.averoadvisors.com/2025report
Top Public Sector ERP Systems: :
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
In this special episode of Untangled, we’re bringing you insights straight from the ICMA Conference! Explore the transformative potential of AI in government, uncovering what the future holds and practical ways your local government can start using it today to enhance services, streamline processes, and better serve communities.
Join us as we dive into the key themes and discussions that are shaping the future of local government. From innovations in public sector technology to leadership strategies that drive community impact, this episode captures the pulse of the conference, offering expert perspectives and real-world takeaways.
Whether you attended ICMA or are just curious about the latest in local government transformation, tune in to discover actionable ideas and forward-thinking solutions that can help your community thrive.
📅 Let’s Stay Connected:
Hit subscribe so you don’t miss our latest episode. We also go live weekly with more industry insights, so be sure to join us! And if you’ve got questions, drop them in the comments—we’re here to help!
Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
➡ https://conference.averoadvisors.com/2025report
Top Public Sector ERP Systems: :
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
In this episode of Untangled, we dive into the critical conversations every organization should be having with their CIO. Whether you're in government or the private sector, understanding the right questions to ask can make all the difference in aligning IT strategy with long-term goals. From discussing cybersecurity and digital transformation to leveraging emerging technologies for operational efficiency, this episode equips you with actionable insights. Tune in as we explore how your CIO can help drive innovation, protect your data, and transform your organization’s future.
📅 Let’s Stay Connected:
Hit subscribe so you don’t miss our latest episode. We also go live weekly with more industry insights, so be sure to join us! And if you’ve got questions, drop them in the comments—we’re here to help!
Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
➡ https://conference.averoadvisors.com/2025report
Top Public Sector ERP Systems: :
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
In this episode of the Untangled podcast, we explore how Oracle is driving digital transformation in the public sector. From advanced data analytics to secure cloud infrastructure, Oracle’s suite of solutions empowers government agencies to modernize operations, enhance service delivery, and improve efficiency. We’ll discuss real-world examples of Oracle in action, showing how its innovative technology supports public sector leaders in overcoming the unique challenges they face. Join us to discover how Oracle is reshaping the future of government through technology.
📅 Let’s Stay Connected:
Hit subscribe so you don’t miss our latest episode. We also go live weekly with more industry insights, so be sure to join us! And if you’ve got questions, drop them in the comments—we’re here to help!
Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
➡ https://conference.averoadvisors.com/2025report
Top Public Sector ERP Systems: :
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
In this episode of Untangled, we delve into the critical role that assessments play in successful digital transformation. Before any major technological shift, understanding your organization’s current landscape is key to navigating the path forward. From evaluating infrastructure readiness to identifying operational gaps, assessments provide a roadmap for digital transformation. Join us as we discuss how these evaluations empower government agencies and organizations to make informed, strategic decisions, ensuring smoother transitions and more impactful outcomes. Discover why assessments are the foundation of any transformation journey, unlocking the potential for innovation and long-term success.
📅 Let’s Stay Connected:
Hit subscribe so you don’t miss our latest episode. We also go live weekly with more industry insights, so be sure to join us! And if you’ve got questions, drop them in the comments—we’re here to help!
Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
➡ https://conference.averoadvisors.com/2025report
Top Public Sector ERP Systems: :
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
In this podcast episode, we’re diving into the latest tools and trends that are revolutionizing public safety. Join us as we chat with some of the brightest minds in the field, exploring how advanced case management systems are driving faster response times and smarter decision-making. We’ll also look at real-world examples of cutting-edge tech, like AI and real-time data, that are helping public safety teams work more efficiently and keep our communities safer.
📅 Let’s Stay Connected:
Hit subscribe so you don’t miss our latest episode. We also go live weekly with more industry insights, so be sure to join us! And if you’ve got questions, drop them in the comments—we’re here to help!
Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
➡ https://conference.averoadvisors.com/2025report
Top Public Sector ERP Systems: :
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
Join us for the ultimate test of digital transformation expertise as Avero Advisors team members face off to compete for the coveted DTX Medal.
During this high-energy session, participants faced rapid-fire questions on the latest trends, best practices, and cutting-edge technologies shaping the future of digital transformation. Audience members can submit their questions in real time and compete alongside the experts.
Register for our FREE GovTech in Digital Transformation Insight Workshop:
➡ https://conference.averoadvisors.com/averoinsights
Top 10 Public Sector ERP Systems: :
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Resource in this video (and beyond):
Why Government Organizations Need to Modernize Their ERP Systems: https://youtu.be/tzYqXHNhAD8
Exploring Human-Centric Design in Government Software: https://youtu.be/DFEm84gAJCU
How Artificial Intelligence is Transforming Government: https://youtu.be/86fmhBjIkF8
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
In this episode, we discuss the top questions you should ask your Chief Information Officer (CIO) when implementing and managing Enterprise Resource Planning (ERP) systems in the public sector.
From understanding the strategic vision to ensuring cybersecurity and data integrity, our experts break down the critical inquiries that can drive better decision-making and successful ERP deployments.
Register for our FREE GovTech in Digital Transformation Insight Workshop:
➡ https://conference.averoadvisors.com/averoinsights
Top 10 Public Sector ERP Systems: :
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Resource in this video (and beyond):
Why Government Organizations Need to Modernize Their ERP Systems: https://youtu.be/tzYqXHNhAD8
Exploring Human-Centric Design in Government Software: https://youtu.be/DFEm84gAJCU
How Artificial Intelligence is Transforming Government: https://youtu.be/86fmhBjIkF8
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
This episode features two of the industry’s finest, Dan Aldridge from Solutions Marketing at PCG and Abhijit (AV) Verekar, CEO of Avero Advisors.
Dan and AV discuss the latest trends, innovations, and challenges in enterprise resource planning (ERP) and share their insights on how these platforms can transform business operations and strategic decision-making.
Whether you're a seasoned user, considering investing in Infor or NetSuite, or just into business tech, this episode is for you. It’s the perfect chance to learn from the pros, pick up some best practices, and even throw your own questions into the mix. Tune in and enjoy the conversation!
Register for our FREE GovTech in Digital Transformation Insight Workshop:
➡ https://conference.averoadvisors.com/averoinsights
Top 10 Public Sector ERP Systems: :
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Resource in this video (and beyond):
Why Government Organizations Need to Modernize Their ERP Systems: https://youtu.be/tzYqXHNhAD8
Exploring Human-Centric Design in Government Software: https://youtu.be/DFEm84gAJCU
How Artificial Intelligence is Transforming Government: https://youtu.be/86fmhBjIkF8
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
Join us for a timely discussion on "The State of SAP in the Public Sector." Delve into the latest innovations and trends shaping SAP's impact on government entities, educational institutions, healthcare organizations, and more.
Avero's Robert Kornovich and Global SAP Expert Paul Byrne will explore key topics regarding SAP S/4HANA migrations. This livestream is your gateway to understanding SAP's present and future landscape in public services. Tune in and engage in thought-provoking discussions in real time.
Top 10 Public Sector ERP Systems:
➡ https://share.hsforms.com/1ee49ru4aSpe3x4Byzuqifgeexml
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
©2024. Avero Advisors. All Rights Reserved.
Stay up to date on industry trends!
Top 10 Public Sector ERP Systems:
➡ https://tinyurl.com/4bcduptp
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
Join us for an engaging podcast episode as we unpack the key insights from the Government Finance Officers Association 2024 conference. In this session, we'll zoom in on the essential lessons that CFOs (Chief Financial Officers) must grasp for successful Digital Transformation (DtX) projects.
Our seasoned experts will dissect strategies, share best practices, and delve into real-world case studies, providing actionable insights to empower CFOs in navigating the intricacies of DtX initiatives. Whether you're a seasoned CFO well-versed in DtX or new to the concept, this podcast promises invaluable knowledge to foster innovation and enhance efficiency within your organization.
Tune in for an enlightening discussion on the future of finance in an increasingly digital age!
Stay up to date on industry trends!
Top 10 Public Sector ERP Systems:
➡ https://tinyurl.com/4bcduptp
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
Discover the concept of a "mindful pause" in our latest podcast episode with Avero CEO Abhijit Verekar and leading digital transformation thought leader Judith O'Callaghan. This innovative approach involves taking mindful breaks during transformation programs to reassess and align with objectives. Learn how ancient trading cultures' practices can enhance modern-day project management, especially in ERP implementations. Join us as we explore practical steps, the importance of change management, and real-life examples of successful conscious pauses. Perfect for professionals seeking sustainable and effective project outcomes.
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
Dive into the world of leadership and process management with us as we introduce you to our newest team member, senior director Arron Tschida. Join us as we explore Arron's extensive experience in leadership and process management, gleaned from his background in the military and consulting for various sectors including government, defense, and non-profits.
In this episode, we discuss the vital role of leadership in driving successful consulting projects, particularly in the local government space. Learn how effective leaders inspire teams, foster clear communication, and provide direction to ensure project success. Arron shares insights into his leadership journey, emphasizing accountability as a cornerstone of effective leadership.
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
Delve into the world of client-centricity and project delivery with our latest podcast! Join us as we explore what it truly means to prioritize the needs of clients and ensure sustainable solutions. From navigating the complexities of ERP systems to fostering long-term relationships with vendors, we uncover the keys to success in the consulting realm. Tune in now for invaluable insights and expert perspectives!
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
Avero's latest livestream delved into the complexities of modernizing ERP systems for local governments. With a focus on public sector tech solutions, AV discussed strategies for overcoming budget constraints and gaining public support for technology investments. Dive into the insightful conversation and learn how Avero navigates the intricacies of ERP implementations to drive efficiency and better serve communities.
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
Today, we dive deep into the world of sustainable technology with our special guest, Michael, Senior Manager of Avero's public safety practice. Join us as we explore the intricacies of selecting and implementing sustainable tech solutions for modernizing governments and public safety agencies nationwide.
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
In this week's edition, we delve into the complexities of managing legal challenges in ERP contracts with our special guest, Marcus Harris from Taft Law Firm. Hosted by AV, Founder and CEO of Avero Advisors, this insightful discussion sheds light on the nuances of navigating legal intricacies in the public sector. Tune in as we explore the critical role of expert counsel in drafting contracts that mitigate risks and ensure successful ERP implementations. Don't miss out on this invaluable conversation!
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
Discover the importance of setting a clear vision for your ERP project and learn how to avoid common pitfalls in traditional RFPs. Gain valuable tips on incorporating change management and user experience into your RFP design to ensure successful implementation and adoption.
Tune in as we dive into the intricacies of crafting an effective ERP RFP that speaks to technology, people, and change. Join host Megan Seaton and Proposal Coordinator Lexi Webster as they share insights from their experience responding to over 200 RFPs annually and helping clients modernize their systems.
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
In this episode, AV and Megan discuss the critical need for modernization in public transit, the intricacies of managing disjointed systems, and the importance of infrastructure evaluation before making upgrades. From identifying the stakeholders involved to implementing change management strategies, they provide valuable insights into navigating the shift towards a more efficient and integrated transit management system.
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
Hosted by Megan, our Business Development Manager, this episode spotlights Robert's journey from being a Private Sector CIO to making a substantial impact in the Public Sector. Megan explores the essence of Robert's transition, uncovering the motivations, obstacles, and valuable insights he's encountered. The conversation highlights how Robert leverages his private sector expertise to drive technology initiatives that benefit the public, addressing the unique challenges and opportunities within the public sector.
This engaging session is perfect for professionals curious about the intersection of technology, leadership, and public service. Be sure to tune in for an inspiring story of change and impact.
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
Join AV, CEO and founder of Avèro Advisors, in the latest episode of Untangled as he guides us through the intricate landscape of ERP system ownership costs for large organizations and government entities. AV provides an insider's perspective on the proper investment beyond the initial purchase — including implementation, ongoing maintenance, and necessary hardware upgrades. He emphasizes the strategic importance of vendor selection, contract negotiation, and system optimization in controlling and minimizing these costs. With a focus on the long-term benefits of system updates to combat inefficiencies, this episode is a must-listen for those looking to make informed decisions about their ERP investments.
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
Connect With Us:
LinkedIn: https://www.linkedin.com/company/averoadvisors
Facebook: https://www.facebook.com/averoadvisors
Instagram: https://www.instagram.com/averoadvisors
TikTok: https://www.tiktok.com/@averoadvisors
Connect With AV:
LinkedIn: https://www.linkedin.com/in/verekar
(865) 415-3848 | info@averoadvisors.com
In a live stream hosted by Avèro Advisors, public safety experts Mike Cole, Megan, Seaton, and Robert Kornovich discussed the importance of technology in the public safety sector. They highlighted the need for strategic planning, policy development, and data management when implementing new systems like Computer Aided Dispatch (CAD) and Records Management System (RMS). They also emphasized the importance of being upfront with the community about the use of technology and having clear policies in place. Emerging trends in public safety technology include drones, artificial intelligence, and cloud computing. The experts also stressed the importance of involving stakeholders early in the process and managing vendor relationships effectively.
Stay up to date on industry trends!
Download our free eBook:
➡ https://bit.ly/2023techguide
Learn More About Avero:
➡ https://www.averoadvisors.com
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In this episode of "Untangled," featuring AV, the conversation delves into the complexities of forming professional service agreements with software vendors, focusing on Software as a Service (SaaS) offerings. AV highlights the need to outline specific requirements, payment arrangements, risk mitigation strategies, and crucial contract terms like 'go live' dates. Additionally, AV advises against the full payment of contract values upfront, suggesting that payments be linked to achieving certain milestones. The discussion also touches upon warning signs in contract negotiations, including scenarios where vendors might cause confusion or engage with multiple contacts within an organization. The topic of contract termination and the possibility of litigation following the failure of a software project is also broached. AV wraps up by stressing the vital role of clear definitions and agreements in the contract's initial stages to bolster the project's likelihood of success.
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In this episode of Untangled, titled "Introduction to Cross-Collaboration," hosts Megan and Abhijit Verekar (AV) delve into the complexities and significance of cross-functional collaboration within local government projects. They highlight the detrimental impact of departmental silos on modernization efforts and stress the importance of breaking these barriers to enhance efficiency and decision-making. The conversation covers several key points:
- The transition from siloed operations to a more integrated approach emphasizes the need for departments to share resources and data.
- The challenges of modernizing outdated systems, mainly when dealing with disjointed systems and custom integrations that hinder cross-departmental collaboration.
- Strategies for leadership teams to align their vision and goals include a comprehensive understanding of the organization's current state and prioritizing based on main pain points.
- The role of third-party consultants like Avèro Advisors in facilitating this alignment by providing an external perspective on technology integration and project management.
- The importance of business process mapping in identifying inefficiencies and fostering collaboration by visualizing process flows and identifying common pain points.
- Emerging technologies like business process mining complement traditional mapping by analyzing data flow and identifying choke points without heavily relying on user input.
- Project managers' crucial role is maintaining momentum, fostering communication, and ensuring projects stay on track toward their intended outcomes.
- Discussion on leadership styles and their impact on collaboration, emphasizing the need for robust and open-minded leadership willing to embrace change and drive projects forward.
Throughout the conversation, Megan and AV also engage with listener questions and comments, further exploring the potential of business process mining and the impact of leadership styles on project success. The episode concludes with a call to action for organizations to proactively recognize and address inefficiencies and consider establishing a "culture club" to maintain morale and promote continuous improvement beyond specific projects.
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Join us on a riveting journey as AV from Avèro Advisors takes us behind the scenes of implementing an Enterprise Resource Planning (ERP) system. This enlightening episode delves into the meticulous process from the moment of vendor selection to the exhilarating phase of going live. AV outlines the critical steps of forming an adept internal team, spearheaded by a project manager and key stakeholders, to steer this ambitious project. The conversation unfolds with the vendor's initial engagement through a kickoff meeting, setting the stage for a collaborative effort ahead.
Listeners will gain insights into the multi-stage implementation process, which includes configuration sessions where the vendor and organization's subject matter experts tailor the system to fit unique needs. AV breaks down the nuances of functional and user acceptance testing, ensuring the system works flawlessly and aligns with end-user expectations. The climax of this journey is the system going live, a moment of transformation that promises enhanced operational efficiency.
But the story doesn't end there. AV emphasizes the critical post-implementation phase, highlighting ongoing monitoring, adjustments, and the essential training of end users to navigate the new system effectively. The importance of clear communication, meticulous documentation, and a dedicated project management team is underscored throughout the episode. Moreover, the role of vendors in coming well-prepared for configuration sessions is spotlighted, ensuring a smooth and successful implementation.
This episode is a must-listen for anyone intrigued by the transformative power of technology in business operations. Whether you're a seasoned IT professional, a business leader contemplating an ERP system, or simply fascinated by the intersection of technology and business, this discussion offers valuable insights and practical advice to navigate the complex landscape of ERP system implementation.
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Join Megan Seaton and Lexi Webster from Avèro Advisors in a candid discussion that sheds light on vendors' complexities and frustrations when responding to Requests for Proposals (RFPs). In this enlightening podcast, our Business Development Manager and Proposal Coordinator unveil their top five pet peeves, ranging from vague project scopes to the hurdles of physical submission requirements. Delving into the critical need for clear communication and realistic timelines, they advocate for a more transparent and vendor-friendly RFP process. With a focus on the importance of well-defined objectives and the value of feedback for unsuccessful submissions, Megan and Lexi offer invaluable advice on navigating the RFP landscape. Tune in to understand how better practices can lead to more effective proposals and, ultimately, stronger vendor-client relationships in the government technology sector.
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In this insightful episode, AV and Robert delve into the evolving dynamics of public housing agencies (PHAs). They emphasize PHA executives' need to adopt an entrepreneurial mindset to navigate the sector's changing landscape adeptly. Key discussion points include:
- Branding and Marketing: The conversation underlines the significance of effective branding and marketing strategies in enhancing the growth and efficiency of PHAs.
- Strategic Planning: AV and Robert stress the importance of strategic planning, advocating for a forward-thinking approach to managing PHAs.
- Embracing Technology and Innovation: A crucial segment is dedicated to the role of technology and innovation in improving service delivery and operational efficiencies within PHAs.
- Vision and Growth vs. Compliance and Risk Mitigation: The speakers argue that PHAs should prioritize vision and growth, moving beyond a sole focus on compliance and risk mitigation.
- Data-Driven Decision-Making: The role of data in informed decision-making processes is highlighted, underscoring its importance in the modern management of PHAs.
- Role of Management IT Consultants: The potential contributions of management IT consultants in aiding the evolution and modernization of PHAs are discussed.
This episode is a must-listen for PHA executives and professionals in the public sector, offering valuable insights into embracing change and innovation for organizational advancement.
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In this insightful episode of "Untangled," AV explores the crucial role of digital transformation within the K through 12 educational landscape. He delves into the necessity of strategic planning and seamless technology integration into the educational framework. The discussion revolves around the involvement of all stakeholders in this transformative journey.
A key focus of the episode is the impactful role of AI and machine learning in revolutionizing K through 12 curricula. AV sheds light on how these advanced technologies can support self-paced and personalized learning experiences, complementing traditional teaching methods. Furthermore, the crucial topic of cybersecurity is addressed, highlighting the growing need for robust security measures as technology becomes more ingrained in students' daily learning.
AV offers valuable advice for educators and administrators embarking on this path: think expansively and deeply understand the educational sector. Additionally, the episode underscores the importance of executive alignment, ensuring that leadership teams are fully committed to and aligned with digital transformation initiatives in education.
Join us in this episode of "Untangled" as we unravel the complexities and opportunities of digital transformation in K through 12 education, preparing for a future where technology and learning go hand in hand.
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Join us in this insightful episode as we sit down with Robert, Director of Advisory Services at Avèro Advisors, and AV, CEO of Avèro Advisors. They delve into the critical topic of IT modernization within public safety. This conversation is a must-listen for anyone interested in the intersection of technology and first responder operations.
Essential points covered include the vital need for reliable and effective technology for first responders, whose reliance on their equipment is paramount. Robert shares his expertise on securing appropriate funding and the significance of correctly implementing technology from its inception.
Furthermore, the duo explores the complex challenges of managing the public's expectations with the internal needs of public safety departments. They underscore the essential role of strategic planning before introducing new technologies, emphasizing how robust inter-departmental relationships can make or break the success of these initiatives.
Lastly, they touch upon the often-overlooked aspect of user training and support, highlighting how crucial it is to adopt and use new technologies in high-stakes environments effectively. This episode is a treasure trove of insights for anyone involved in public safety, IT, or organizational management.
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Join the exclusive live broadcast led by AV, CEO of Avèro Advisors, as we explore the critical essentials of ERP systems. This insightful session, mainly designed for public sector professionals, will feature a thorough walkthrough of our live ERP checklist. It's a unique opportunity to deepen your understanding of Enterprise Resource Planning strategies, align with best practices in public sector consulting, and have your questions answered by an industry expert. Enhance your ERP knowledge with us and be part of this enriching journey. Join AV in this insightful solo podcast, where he delves into the critical art of navigating Enterprise Resource Planning (ERP) implementation. With an eye-opening statistic that 80% of these implementations falter, he underscores the gravity and meticulousness required in this process. Throughout the episode, AV walks listeners through a comprehensive checklist essential for any ERP implementation or digital transformation journey. This includes documenting current processes, pinpointing modernization opportunities, developing process maps for the desired future state, specifying requirements, and preparing a projected budget. The journey involves procurement, drafting a Request for Proposal (RFP), evaluating proposals, conducting product demonstrations, vendor selection, contract negotiations, and the pivotal stages of implementation and going live. AV also highlights the significance of user testing, creating training materials, and establishing a system for reporting technical issues, ensuring a well-rounded approach to ERP implementation.
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In a live stream discussion, Avero Advisors CEO Abhijit Verekar, Megan Seaton Business Development Manager, and Director of Advisory Services Robert Kornovich discussed the importance of building a robust implementation team for ERP (Enterprise Resource Planning) projects. They emphasized the need for a project sponsor, a project champion, and a change management lead. They also highlighted the importance of defining roles and responsibilities early on, and ensuring that everyone is pulling in the same direction. They advised smaller organizations to spread responsibilities across different roles to avoid overburdening one person. They also stressed the importance of effective communication and collaboration within the team, and the need to address data-related challenges early in the process.
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In an Avero Advisors Live broadcast, the Megan & AV discussed the importance of strategic visioning in digital transformation projects. They emphasized the need for a clear vision and understanding of the desired outcomes before embarking on such projects. The role of the CIO was highlighted as crucial, but it was noted that they should not be expected to understand every aspect of the business. The speakers also stressed the importance of regular communication and engagement with stakeholders, as well as the need for ongoing change management. They also touched on the importance of data hygiene and security, and the need for regular review and updating of strategic plans.
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In a live stream discussion, Megan Seaton, Business Development Manager, and Katie Connatser, senior project manager at Avèro, discussed the importance of readiness checks before implementing new software systems in local government entities. They emphasized the need for stakeholder engagement, understanding organizational needs, and assessing data readiness. They also highlighted the importance of building a diverse implementation team and addressing potential resistance to change. They suggested that organizations continually review their data and training resources and regularly check with technical teams to ensure data integrity. They also stressed the importance of contingency planning and identifying potential implementation risks.
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In a livestream discussion, Megan and AV discussed the importance of planning and preparation before implementing an Enterprise Resource Planning (ERP) system. They emphasized the need to understand current systems and processes, create a vision for the future, and align executives with the project's goals. They also highlighted the importance of communication and change management strategies to address fears and resistance that often come with significant technological changes. They advised against relying solely on software vendors for implementation, instead seeking unbiased advice and considering the organization's unique needs. They concluded by emphasizing the importance of treating ERP implementation as a people and organization project, not just an IT project.
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In a live broadcast, AV & Andrew discussed the importance of governance in IT project management, particularly in ERP implementations and digital transformations. They emphasized the need for executive alignment and internal processes to ensure project success. The speakers also highlighted the importance of having a project sponsor and a senior-level escalation point to clear roadblocks. They discussed the need for ongoing governance to manage changes and updates in the system. The AV & Andrew also touched on the role of public-private partnerships in IT governance and the importance of change management in navigating the people aspect of projects. They warned against treating system upgrades as simple updates, stressing the need for comprehensive requirements definition and stakeholder management.
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In a live stream by Avèro Advisors, the founder and CEO discussed the importance of artificial intelligence (AI) and its integration into the public sector. He highlighted AI's potential in improving paper-heavy and process-intensive processes. He also mentioned the use of AI in generating documentation, reading documentation, and ensuring compliance with regulations. The CEO emphasized that while AI may change job roles, it will not eliminate jobs as human verification is still needed. He also discussed the potential of AI in aiding crisis communication or emergency responses. The CEO encouraged public sector entities to envision how AI can improve operations and explore AI-enabled ERP solutions and natural language reporting.
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In a debate-style discussion, Kyler, AV, and Eric discuss various aspects of digital transformation, including technology-agnostic and independent advisory services, the importance of vendor coordination and project management, and the potential for significant synergies in working together. They also discuss the pros and cons of different approaches to digital transformation, such as core ERP versus best-of-breed solutions, agile versus waterfall methodologies, on-premise versus cloud solutions, and internal IT management versus external outsourcing. They also touch on the importance of ongoing training and the need for a clear vision and strategy for digital transformation.
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In a live-stream discussion, Megan and Abhijit Verekar (AV) discussed the importance of modernizing cities and the initial steps to take. They emphasized the need for automation and efficiency in city operations and the importance of envisioning a future where every citizen thrives, and the environment is cherished. They also highlighted the importance of setting a clear vision for modernization and the need for city leaders to work together to achieve this vision. They discussed potential funding sources for modernization projects, including internal sources, ARPA funds, grants, and state funds. They also highlighted potential roadblocks to modernization, including lack of initiative, piecemeal project selection, resistance to change, and lack of vision. They concluded by emphasizing the importance of efficient management and communication in ensuring business continuity during modernization.
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In a live stream discussion, experts Robert Kornovich and AV discussed the escalating threat of ransomware and data breaches. They emphasized the importance of proactive planning and regular training for staff to recognize and respond to potential threats. They also highlighted the need for organizations to prioritize their most critical services and ensure they have the necessary resources to recover quickly in the event of an attack. The experts warned against complacency and the false sense of security from relying on cybersecurity insurance or AI tools. They also advised organizations to regularly review and update their cybersecurity policies and procedures and consider seeking external help in case of a breach.
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Creating a Workplace Culture that Embraces Accountability and Leadership with Megan Seaton & Katie Connatser.
In this conversation, Megan Seaton and Katie Connatser discuss the importance of fostering a culture of leadership and accountability in the workplace. They emphasize the need for clear communication, setting realistic expectations, and providing constructive feedback. They also highlight the importance of understanding each other's roles and responsibilities, promoting cross-functional collaboration, and being flexible and adaptable to change. They suggest that creating a culture of leadership and accountability can attract new talent and help employees grow professionally. They also discuss the challenges of fostering such a culture, including the need for constant communication, delegation, and making time for employee development.
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Enter the enigmatic world of potion-making with your host, AV, and special guest Paul Oberdorfer in this compelling pre-recorded podcast episode.
In an era where customization is at the forefront of consumer desire, the prospect of creating individualized solutions is enticing and laden with pitfalls. Paul Oberdorfer, a recognized expert in this field, untangles the complicated relationships between various potion ingredients, evaluates the ethical concerns involved, and illustrates the nuanced balancing act required to craft personalized solutions without harmful side effects.
🔮 Episode Highlights:
- An in-depth look at the complex combinations of ingredients that make each potion unique
- A critical discussion on the moral dilemmas of custom "potion-making."
- Expert commentary on the precautions needed to prevent unintended, potentially dangerous outcomes
Take advantage of this captivating episode that blends city management, ethics, and a sprinkle of enchantment. Subscribe today to ensure you don't miss this and future episodes that venture into the mystical realms of alchemy!
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You didn't dare miss our haunting live broadcast on October 18th at 10 AM emanating from the shadowy corners of social media networks like LinkedIn and YouTube. AV and Tyler unearthed the darker, more sinister aspects of ERP systems in that chilling session. They navigated you through the pitfalls that have ensnared many, leading to projects that stalled and became eerie tales of failure or derailment. Through a series of real-life horror stories and sage advice from beyond, they aimed to spare you from joining the spectral ranks of ERP zombies. Whether you were a novice wandering into the ERP realm or an experienced sorcerer, this ghoulish conversation promised enlightening revelations filled with cautionary dread. #ERP #LIVE #Averoadvisors #SpookySession
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Welcome to a special episode of "Untangled," where we bring you an impactful discussion originally aired as a live broadcast on October 11th. This week's focus is "Ghost of Resistance: Change Management Phantoms." We are honored to feature Eric Kimberling from Third Stage Consulting and experienced experts AV and Megan. In this enlightening episode, we expose the often-overlooked obstacles that can compromise the effectiveness of change management initiatives. Benefit from our compelling dialogues and actionable insights to enhance your organization's resilience during transformative times. Tune in to "Untangled" and enrich your approach to managing change!
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Ensuring a major US city’s survival during COVID-19 is challenging enough, let alone leading it towards commendable modernization efforts aimed at making its residents’ lives better. Cincinnati may be in the Rust Belt, but its city management team is far from rusty. Manned by a talented workforce and forceful leadership, the city has managed to perform beautifully in technological solutions, including the massive undertaking of providing Wi-Fi access to identified lower-income neighborhoods. As Assistant City Manager, John Juech gets to see and participate in all these efforts first hand. Listen as he shares how fruitful that experience has been for him as he joins Abhijit Verekar on the show.
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Everything we do in government is all about achieving quality service delivery. A lot of that can be achieved through process innovation, but it can often be a challenge when you’ve got a team of people who were never empowered to think outside of the transactional box. Mark Wheeler sees this as one of the biggest responsibilities he is called upon to shoulder as Philadelphia’s CIO. Possessing years of GIS-related experience, Mark brings in a proclivity towards innovation, as well as the top-notch leadership, communication and planning skills that all IT leaders need to have. He now joins Abhijit Verekar to share how he and his team are navigating the challenge of finding technological solutions that work to improve service delivery in their massive jurisdiction.
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During the pandemic, necessity has driven a lot of change in many organizations worldwide. Many government organizations were agile enough to gather resources like CARES funding quickly to complete shovel-ready projects. However, others did not take advantage of this funding. During this podcast, Abhijit Verekar and Mike Caffrey discuss the basics of creating a COVID-resilient government organization. As the pandemic continues to take a toll, the CARES funding deadline has been extended. This extension allows more time to find shovel-ready projects, create long-term strategic plans, and execute projects that help your organization achieve desired outcomes for your community.
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Even as advanced as the world has gotten in terms of technology, many people still do not have access to internet. Sometimes, it is just not available in the area; other times, it is not affordable. In this episode, Abhijit Verekar sits down with Mike Caffrey to continue their conversation around this topic. Mike discusses the results from his CBRS – Proof of Concept, sharing with us its success and the reasons for it. He also talks about who was involved in the project and how the technology is the potential of building a learning environment of the future. Shedding light on the process, he also shares challenges faced along the way, offering insights into what goes into taking on an important project that could help internet accessibility in the Blount County Community.
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Many housing authorities suffer from the lack of IT support, even the big ones. In this day and age, having the team and systems behind you could take you a long way. Host Abhijit Verekar invited for today’s show the Senior Manager at Avero, Robert Kornovich, who has been very involved in the Public Housing Authority Practice. Here, he talks about the challenges that often get in the way of efficient operations. He discusses how to manage the support process and vendor relationships, and why these are very important. Join Robert in this episode as he breaks down the necessary things housing authorities must keep in mind and more.
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Am I spending too much? Are we behind the times and too slow? These are often questions that Avero hears from its clients regarding Information Technology within their organizations. Today, IT modernization means so many things to many different people. In this conversation, Mike Caffrey and Abhijit Verekar share their thoughts on proven roadmaps, pitfalls to look for and spend traps to avoid when it comes to IT modernization. It's easy to throw money at IT without seeing anything in return. However, utilizing a consulting partner to assist in revealing or validating your organization's concerns can save you from years of spending and inefficiency.
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Access to affordable, high speed or ANY Internet is increasingly seen as a utility across the world. Most especially at a time where we’re all forced into our homes, bringing with us our work and even school, having the right internet access is a must. In this episode, Abhijit Verekar explores with Mike Caffrey, the Vice President and Partner at Avero Infrastructure and Avero Advisors, wi-fi zones, 5G, StarLink and Citizens Broadband Radio Service (CBRS). They break down each of these to help you gain insight into which ones provide the best solution for your needs. Plus, they also talk about the government’s role and how the COVID-19 changed the technological landscape.
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What many people don’t realize is that local governments are big enterprises that require good communication and coordination systems to work efficiently. A lot of the problems that cities face right now can be solved with the proper use of government technology and with the help of someone who has both the technical expertise and bureaucratic clout to make things happen. With his stellar performance as former CDO for the City of Los Angeles and subsequently as interim CIO for Sacramento, Abhi Nemani is an absolute thought leader when it comes to all things GovTech. With his new GovTech consultancy firm, EthosLabs, Abhi continues to accelerate good governance in dozens of cities by helping them harness the power of digital technology. In this conversation with Abhijit Verakar, he shares his insights on the systematic changes that local governments need to do to catch up in digital innovation and transformation.
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The past two decades have been an era of hyper-growth for the City of Pearland, TX. For city manager, Clay Pearson, it’s just the right environment for his strategic and innovative mind to work. Having held the reins as Chief Executive Officer since 2014, he sees the need for the city government to be strategic and flexible in adopting information technology systems that allow it to keep up with the demands of ensuring quality life for a rapidly growing population. In this conversation with Abhijit Verekar, Clay shares the work they are doing for the city in terms of IT integration, his personal view of innovation, his definition of a smart city, cybersecurity concerns, IT in utilities and many more. Great things are coming for the city of Pearson and Clay is right at the helm of that journey.
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Though they may not be as quick to pivot as other industries, the utilities are doing their best to keep up with the digital revolution. In the spirit of delivering more efficient, responsive and reliable service, utility boards around the country are adopting digital innovations in their systems and physical technologies. Such is the case of Knoxville Utilities Board, whose President and CEO, Gabe Bolas joins Abhijit Verakar for this interview. There is a reason why we take utilities for granted and why we really should – the utilities are such basic necessities to our modern lifestyle that excellent service means we can go on living without having to think much about them. Gabe intends to keep it that way, and he sees digital innovation as a way to do more of that for far less. In this conversation they touch on topics such as the Automated Metering System, Internet of Things, building a KUB app, the CTO role and the inevitable rise of the internet as the fifth utility.
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The public housing sector is not just about providing livable spaces, but also ensuring a better quality of life for everybody. How are cities responding to this need with the help of information technology? Joining Abhijit Verekar to present the case of Knoxville, Tennessee, is Ben Bentley, the CEO and Executive Director of Knoxville’s Community Development Corporation (KCDC). Far from just being a helpful tool, Ben considers IT as a utility, something that everyone needs to thrive in this rapidly changing world. Learn how KCDC copes with the demands of their sector while working with limited funding and technological capacity.
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Businesses are partners of governments when it comes to creating an innovative city. Sharing the growth of the entrepreneurial community in their city through technology, Abhijit Verekar sits down with Patricia Robledo, the business liaison for the city of Knoxville, Tennessee. Patricia takes us into how the city has changed operations to become more tech-friendly and how they are working with entrepreneurs with tech-oriented businesses. She then further defines what innovation means for the city and how they help the community through those innovative projects. Listen in on this episode to know how Patricia is working to connect with the city’s business community and more!
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It is in the best interest of the government and innovators to join hands and move together into the future so they can better the lives of people. This episode’s guest, Tom Ballard, the Chief Alliance Officer of PYA, P.C., has successfully done that. He sits down with host, Abhijit Verekar, to take us into how Knoxville, Tennessee, has made innovation its focal point and how he is leading in putting people who are innovating in the region into the limelight. On top of that, he also shares his origin story where he discovered the value of innovation in local government, helping citizens and businesses most especially in this current COVID-19 environment. Join Abhijit and Tom as they further talk about the role of the government when it comes to innovation and helping the public.
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One of the biggest points that organizations should consider is how to give customers the confidence that they can transact with them in whichever way they want without compromising the security of their data or account information. To do that, they need to have the infrastructure or the functionality in their IT environment. Joining Abhijit Verekar and co-host Mike Caffrey on today’s podcast is Jaydeep Palkar, who oversees the PCI Compliance and General Governance for Gap. Jaydeep shares how they’re keeping electronic payments and transactions secure for their clients and vendors. As more and more businesses are transitioning from a paper-based process or cash payments to electronic, this is an episode you wouldn’t want to miss.
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When we have somewhere we want to go, we often just think about where we are and where we want to go. We often overlook the roads that take us there and the work that is put into roadway management. Joining Abhijit Verekar on today’s podcast is James Golden, the Founder and CEO of Pavement Management Group. James talks about roadway management and how it can be upgraded and improved. His company focuses on the engineering industry, pavement management, and maintenance. Learn more about roadway management in this episode.
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Innovation is everywhere. However, it’s a word that’s often used in the wrong connotations. For Nicole Raimundo, the Chief Information Officer at the town of Cary, North Carolina, innovation is all about automating processes and delivering services better. On today’s podcast, Nicole joins Abhijit Verekar to share how she found herself being the CIO of the town of Cary. She also shares how they’re implementing and leveraging IoT technologies in the public sector and keeping the town and their networks secure from anything malicious on the internet.
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In this episode we will follow the journey of Noel Bernal into becoming the City Manager of Brownsville, Texas. Noel was really working and focusing on helping people to make an impact and serve which is why he decided to become an attorney. As one of the requirements of his political science, he came across public administration. The course really stood out with him so he decided to change to this course and take a master’s degree. Join us as Noel shares how he is handling matters and managing the largest city in the south Texas region!
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Creating simple cybersecurity solutions is important so people will use them. Abhijit Verekar presents James Leslie, a cybersecurity professional and the Chief Information Officer at Cambridge Housing Authority. What people need right now are solutions, not tools. Because they may have all the tools they need but not know how to use them. That’s why human-focused, in-user training is crucial. Another way to simplify the process is to use password-less authentication. It’s a long-term solution that makes everybody’s life easier. Want to know more about cybersecurity strategies? Join in the conversation.
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How do you take a system inundated with outdated technology and bring it back to efficiency? You begin a transformation through technology, that’s how. In this episode, Abhijit Verekar gets into an informative conversation with Ivory Mathews, CEO of Columbia Housing, about transforming an antiquated system into a modern, efficient one. Ivory shares the experiences that led to her coming to work with Columbia Housing and how they are turning an antiquated system into a world-class one using technology. Interested in the transformations that can be done for your organization? Then tune in for more.
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Cybersecurity and enterprise risk may sound like business buzzwords, but they are absolutely crucial to the stability of businesses. With the continuing rise of cyberattacks on businesses, not having a cybersecurity plan is setting yourself up for failure. In this episode, Abhijit Verekar discusses these two crucial elements with Avero Advisors’ Senior Manager, Robert Kornovich. With over two decades of experience in IT strategic planning, Robert has a lot of insights to share on cybersecurity, risk mitigation and why education and engagement are critical. Gain more valuable insights and information by tuning in to this episode.
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Internally, the noise is always going to be there in the Government IT—every department has its say. How do you cut through the noise? Today’s guest is Joe LaCroix, the IT Director in the town of Farragut, Tennessee. Joe discusses with Abhijit Verekar how talking to the executive management about the goals of the entire town is an essential first step. Then you try to put the pieces in place for the individual departments. On top of it all, having a managed service provider model to partner with is a tremendous advantage. Join in the conversation and find out crucial differences between government IT and the private sector.
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Although rarely talked about, the public housing industry is more than just brick and mortar. In its more profound sense, it is about community building and connectivity. Joining Abhijit Verekar is the Executive Director at the Morristown Housing Authority in Tennessee, Sean Gilbert. He talks about the process of modernization in housing, especially in this time of the pandemic, how to maximize public transportation, and how to connect residents with job opportunities effectively. Sean also shares his work on the technological side of housing, underlining the importance of embracing digital platforms not only to help in virtual education but making various services more accessible than ever.
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Most people tend to become a generalist first before diving into being a specialist. So what does it look like when a specialist becomes a generalist? In this episode, Abhijit Verekar invites someone who is on this path. He talks to Christopher Liersaph from Union County, NC, about how he transitioned from being a document management domain specialist to becoming an IT director-level generalist. Christopher touches on the skills required in this move and what he thinks about innovation and applying that to leadership in technology. He also shares how they are doing during this pandemic, what strategies they are implementing, and what are the key things they are learning from this time to reinvestigate the pillars of their organization and improve them. Follow along to this conversation as Christopher further talks about transferring a business vision to your tech team, envisioning a smart county, utilizing social media for marketing, and more.
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The public housing industry must not always be about providing amenities to everyone. Instead, it must also be about building communities where people can connect with one another safely and sound. Joining Abhijit Verekar on how this mission can be integrated into the industry is author and advocate for affordable housing and national housing policy reform, Eugene Jones Jr. Eugene shares how PHAs take advantage of the power of technology to innovate their processes, making public housing even more accessible to the public, especially when providing information to nearby establishments and communities. He also talks about PHA's biggest challenges after being hit by the pandemic and how everyone can bridge the digital divide.
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A great city manager who pushes its city forward brings innovation at the forefront of what they do. Greg McClain, City Manager for the City of Maryville, Tennessee, is nothing short of being innovative. When he was at the City of Alcoa, he got rid of a T1 line and strung up the first fiber optic cable in the county, keeping it from being left behind. In this episode, he joins Abhijit Verekar to tell us more about what innovation means to a city manager and how it gets translated into the citizens’ daily lives. He takes us back from the beginning of that fiber transformation in Alcoa to looking beyond and translating a bigger vision to the citizens, partners, teams, and more. He also shares how he cuts through the noise of vendors, how he keeps his teams accountable, and what his most impactful project is in terms of technology. Ultimately, innovation is all about doing what is beneficial for the community, and Greg shows us why it should be the driver of any public servant.
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The job of a city manager, for the most part, goes unsung when talking about the scene of local government, but their impact is much greater than people tend to give them credit for. Their invisible hand guides steady progress in a city and makes sure that the day-to-day operations of a city go as smoothly as possible. C. Seth Sumner is the City Manager of Athens, TN. He sits down with Abhijit Verekar to talk about the responsibilities of a city manager to the people of their city. Learn more about this important profession that makes sure the government is always doing its best to help the people.
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A lot of times, effective leadership entails stepping out of the limelight and away from all the glamor to be able to focus on building the best foundation for your organization to work efficiently. Kimberly Bailey, the Chief Information Officer for the City of Memphis, TN, is such a great leader. She has been able to lead her team successfully, even in a situation where everybody is forced to make a radical shift in the way they work. Kimberly is a model for the modern CIO – communicative, educative, and customer service oriented. She joins Abhijit Verekar on the show to talk about the modern CIO’s role and what the future has in store for it. For her, it’s not always about the technology; everything goes back to being brilliant at the basics, building a strong foundation, and letting the pooled talents of the team do the rest.
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Internet and information technology are key factors that cities these days must possess. From various city departments to residential areas, the need for connecting everyone to the web has become a necessity. In this episode, Abhijit Verekar interviews Theogene Melancon, the City Manager of Dayton, Texas. Intending to use tech to make smarter decisions and processes for their city, Theogene talks about how they are taking cybersecurity to the next level, how they are hiring more employees for tech support, and how they are educating all departments about it. Be inspired by how Theogene weaves IT into their city’s growth as he shares their strategy for viable long-term IT.
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More than helping you become more efficient and get a lot of work done, innovation is all about providing a higher level of service to others. In this episode, host Abhijit Verekar invites Bob Wilson, Assistant City Manager of the City of Johnson City, TN, to discuss how a smart city needs only to do that and not necessarily by having the latest and most advanced technologies. Here, they talk about how Bob is bringing forward innovation to the city, sharing how he deals with vendors when finding the software that fits their needs as well as translating his vision to his team and the citizens. He also talks about the ever-expanding role of IT officers and directors and being able to confront that as we move towards the technological future. Moreover, Bob taps into how he is adapting to the coming of the new generation in the workforce and how he keeps himself motivated after years in public service.
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The term circuit court is usually applied to trial courts of general jurisdiction. Its core concept requires judges to travel to different locales to ensure wide visibility and understanding of cases in a region. However, with the current lockdown procedure right now due to the COVID-19 pandemic, physically meeting in court poses a challenge. Joining Abhijit Verekar and co-host Mike Caffrey on today’s show is Tom Hatcher, a Circuit Court Clerk for Blount County, Tennessee. Tom has been in the judicial system for 26 years. Today, he talks about how Blount County blazed the trail for many other courts in implementing virtual court systems or virtual arraignment systems. He also discusses how other county courts can get creative and partner with computer vendors so they can do what they need to do within their reach.
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A city that thrives is a city that knows how to innovate. In this episode, Abhijit Verekar talks with Brian Platt about how he is fulfilling his role as the City Manager/Business Administrator and the Chief Innovation Officer for the City of Jersey City, New Jersey. He talks about what innovation means for cities and shares some of the biggest successes in his municipal career. Putting technology at the heart of it, Brian discusses how he stays on top of technology while maintaining a more collaborative approach with the residents and his team. He also gives his definition of a Smart City, along with his take on the fundamentals of long-term IT strategy, cybersecurity, and more.
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City managers and administrators are the key people who connect elected leadership and professional staff to serve a community well. That is why taking on this job is no easy feat. Fortunately, with great people on the position, the vision to serve and build a great community is within reach. Eric Stuckey, City Administrator of the City of Franklin, TN, speaks with host, Abhijit Verekar, about the things they have been doing at Franklin. He talks about his thoughts on innovation and keeping up with the newest technology, especially with making services more accessible to the community. On handling his people, Eric shares his leadership style and the way he drives his vision forward and translates it to the language of different teams. He then shares his definition of a smart city, highlighting the use of technology not for technology’s sake but for delivering a higher level of service and building a great community.
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In this technological world, the public sector should find the smartest ways to leverage the latest technology in its efforts to extend quality service to its constituents. What differentiates a smart city from others is not its possession of the most sophisticated technological advancements, but its way of figuring out how to efficiently use what is available to it. In this episode, Abhijit Verekar taps into Rick Cole’s rich experience as a public servant in California for many decades. Rick served as the City Manager for Santa Monica from 2015 to 2020. He has held other public posts, including that of Deputy Mayor for the City of Los Angeles from 2013 to 2015 and Mayor of the City of Pasadena.
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When organizations or cities innovate, more often than not, the reason is to provide a better experience for the people. Taking this to one of the busiest facilities in any parts of the world, Abhijit Verekar talks to Trevis Gardner, the Vice President of Operations for the Metropolitan Knoxville Airport Authority in Knoxville, Tennessee and the CIO for the Airport Authority. Here, Trevis shares with us how he spearheaded airport innovation in his city, giving us a view of their projects, which aim to help end-users, and the tools they use to help their teams navigate. Speaking as a leader pushing for a long term strategy for technology, he then discusses how he finds the balance between risk-taking and risk-averse. Trevis further gives out some words of wisdom for those who want to incorporate technology into their business strategy.
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In this episode we will follow the journey of Noel Bernal into becoming the City Manager of Brownsville, Texas. Noel was really working and focusing on helping people to make an impact and serve which is why he decided to become an attorney. As one of the requirements of his political science, he came across public administration. The course really stood out with him so he decided to change to this course and take a master’s degree. Join us as Noel shares how he is handling matters and managing the largest city in the south Texas region!
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Creating simple cybersecurity solutions is important so people will use them. Abhijit Verekar presents James Leslie, a cybersecurity professional and the Chief Information Officer at Cambridge Housing Authority. What people need right now are solutions, not tools. Because they may have all the tools they need but not know how to use them. That’s why human-focused, in-user training is crucial. Another way to simplify the process is to use password-less authentication. It’s a long-term solution that makes everybody’s life easier. Want to know more about cybersecurity strategies? Join in the conversation.
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How do you take a system inundated with outdated technology and bring it back to efficiency? You begin a transformation through technology, that’s how. In this episode, Abhijit Verekar gets into an informative conversation with Ivory Mathews, CEO of Columbia Housing, about transforming an antiquated system into a modern, efficient one. Ivory shares the experiences that led to her coming to work with Columbia Housing and how they are turning an antiquated system into a world-class one using technology. Interested in the transformations that can be done for your organization? Then tune in for more.
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Cybersecurity and enterprise risk may sound like business buzzwords, but they are absolutely crucial to the stability of businesses. With the continuing rise of cyberattacks on businesses, not having a cybersecurity plan is setting yourself up for failure. In this episode, Abhijit Verekar discusses these two crucial elements with Avero Advisors’ Senior Manager, Robert Kornovich. With over two decades of experience in IT strategic planning, Robert has a lot of insights to share on cybersecurity, risk mitigation and why education and engagement are critical. Gain more valuable insights and information by tuning in to this episode.
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Internally, the noise is always going to be there in the Government IT—every department has its say. How do you cut through the noise? Today’s guest is Joe LaCroix, the IT Director in the town of Farragut, Tennessee. Joe discusses with Abhijit Verekar how talking to the executive management about the goals of the entire town is an essential first step. Then you try to put the pieces in place for the individual departments. On top of it all, having a managed service provider model to partner with is a tremendous advantage. Join in the conversation and find out crucial differences between government IT and the private sector.
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Although rarely talked about, the public housing industry is more than just brick and mortar. In its more profound sense, it is about community building and connectivity. Joining Abhijit Verekar is the Executive Director at the Morristown Housing Authority in Tennessee, Sean Gilbert. He talks about the process of modernization in housing, especially in this time of the pandemic, how to maximize public transportation, and how to connect residents with job opportunities effectively. Sean also shares his work on the technological side of housing, underlining the importance of embracing digital platforms not only to help in virtual education but making various services more accessible than ever.
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Most people tend to become a generalist first before diving into being a specialist. So what does it look like when a specialist becomes a generalist? In this episode, Abhijit Verekar invites someone who is on this path. He talks to Christopher Liersaph from Union County, NC, about how he transitioned from being a document management domain specialist to becoming an IT director-level generalist. Christopher touches on the skills required in this move and what he thinks about innovation and applying that to leadership in technology. He also shares how they are doing during this pandemic, what strategies they are implementing, and what are the key things they are learning from this time to reinvestigate the pillars of their organization and improve them. Follow along to this conversation as Christopher further talks about transferring a business vision to your tech team, envisioning a smart county, utilizing social media for marketing, and more.
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The public housing industry must not always be about providing amenities to everyone. Instead, it must also be about building communities where people can connect with one another safely and sound. Joining Abhijit Verekar on how this mission can be integrated into the industry is author and advocate for affordable housing and national housing policy reform, Eugene Jones Jr. Eugene shares how PHAs take advantage of the power of technology to innovate their processes, making public housing even more accessible to the public, especially when providing information to nearby establishments and communities. He also talks about PHA's biggest challenges after being hit by the pandemic and how everyone can bridge the digital divide.
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Ensuring a major US city’s survival during COVID-19 is challenging enough, let alone leading it towards commendable modernization efforts aimed at making its residents’ lives better. Cincinnati may be in the Rust Belt, but its city management team is far from rusty. Manned by a talented workforce and forceful leadership, the city has managed to perform beautifully in technological solutions, including the massive undertaking of providing Wi-Fi access to identified lower-income neighborhoods. As Assistant City Manager, John Juech gets to see and participate in all these efforts first hand. Listen as he shares how fruitful that experience has been for him as he joins Abhijit Verekar on the show.
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Everything we do in government is all about achieving quality service delivery. A lot of that can be achieved through process innovation, but it can often be a challenge when you’ve got a team of people who were never empowered to think outside of the transactional box. Mark Wheeler sees this as one of the biggest responsibilities he is called upon to shoulder as Philadelphia’s CIO. Possessing years of GIS-related experience, Mark brings in a proclivity towards innovation, as well as the top-notch leadership, communication and planning skills that all IT leaders need to have. He now joins Abhijit Verekar to share how he and his team are navigating the challenge of finding technological solutions that work to improve service delivery in their massive jurisdiction.
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During the pandemic, necessity has driven a lot of change in many organizations worldwide. Many government organizations were agile enough to gather resources like CARES funding quickly to complete shovel-ready projects. However, others did not take advantage of this funding. During this podcast, Abhijit Verekar and Mike Caffrey discuss the basics of creating a COVID-resilient government organization. As the pandemic continues to take a toll, the CARES funding deadline has been extended. This extension allows more time to find shovel-ready projects, create long-term strategic plans, and execute projects that help your organization achieve desired outcomes for your community.
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Even as advanced as the world has gotten in terms of technology, many people still do not have access to internet. Sometimes, it is just not available in the area; other times, it is not affordable. In this episode, Abhijit Verekar sits down with Mike Caffrey to continue their conversation around this topic. Mike discusses the results from his CBRS – Proof of Concept, sharing with us its success and the reasons for it. He also talks about who was involved in the project and how the technology is the potential of building a learning environment of the future. Shedding light on the process, he also shares challenges faced along the way, offering insights into what goes into taking on an important project that could help internet accessibility in the Blount County Community.
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Many housing authorities suffer from the lack of IT support, even the big ones. In this day and age, having the team and systems behind you could take you a long way. Host Abhijit Verekar invited for today’s show the Senior Manager at Avero, Robert Kornovich, who has been very involved in the Public Housing Authority Practice. Here, he talks about the challenges that often get in the way of efficient operations. He discusses how to manage the support process and vendor relationships, and why these are very important. Join Robert in this episode as he breaks down the necessary things housing authorities must keep in mind and more.
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Am I spending too much? Are we behind the times and too slow? These are often questions that Avero hears from its clients regarding Information Technology within their organizations. Today, IT modernization means so many things to many different people. In this conversation, Mike Caffrey and Abhijit Verekar share their thoughts on proven roadmaps, pitfalls to look for and spend traps to avoid when it comes to IT modernization. It's easy to throw money at IT without seeing anything in return. However, utilizing a consulting partner to assist in revealing or validating your organization's concerns can save you from years of spending and inefficiency.
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Access to affordable, high speed or ANY Internet is increasingly seen as a utility across the world. Most especially at a time where we’re all forced into our homes, bringing with us our work and even school, having the right internet access is a must. In this episode, Abhijit Verekar explores with Mike Caffrey, the Vice President and Partner at Avero Infrastructure and Avero Advisors, wi-fi zones, 5G, StarLink and Citizens Broadband Radio Service (CBRS). They break down each of these to help you gain insight into which ones provide the best solution for your needs. Plus, they also talk about the government’s role and how the COVID-19 changed the technological landscape.
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What many people don’t realize is that local governments are big enterprises that require good communication and coordination systems to work efficiently. A lot of the problems that cities face right now can be solved with the proper use of government technology and with the help of someone who has both the technical expertise and bureaucratic clout to make things happen. With his stellar performance as former CDO for the City of Los Angeles and subsequently as interim CIO for Sacramento, Abhi Nemani is an absolute thought leader when it comes to all things GovTech. With his new GovTech consultancy firm, EthosLabs, Abhi continues to accelerate good governance in dozens of cities by helping them harness the power of digital technology. In this conversation with Abhijit Verakar, he shares his insights on the systematic changes that local governments need to do to catch up in digital innovation and transformation.
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The past two decades have been an era of hyper-growth for the City of Pearland, TX. For city manager, Clay Pearson, it’s just the right environment for his strategic and innovative mind to work. Having held the reins as Chief Executive Officer since 2014, he sees the need for the city government to be strategic and flexible in adopting information technology systems that allow it to keep up with the demands of ensuring quality life for a rapidly growing population. In this conversation with Abhijit Verekar, Clay shares the work they are doing for the city in terms of IT integration, his personal view of innovation, his definition of a smart city, cybersecurity concerns, IT in utilities and many more. Great things are coming for the city of Pearson and Clay is right at the helm of that journey.
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Though they may not be as quick to pivot as other industries, the utilities are doing their best to keep up with the digital revolution. In the spirit of delivering more efficient, responsive and reliable service, utility boards around the country are adopting digital innovations in their systems and physical technologies. Such is the case of Knoxville Utilities Board, whose President and CEO, Gabe Bolas joins Abhijit Verakar for this interview. There is a reason why we take utilities for granted and why we really should – the utilities are such basic necessities to our modern lifestyle that excellent service means we can go on living without having to think much about them. Gabe intends to keep it that way, and he sees digital innovation as a way to do more of that for far less. In this conversation they touch on topics such as the Automated Metering System, Internet of Things, building a KUB app, the CTO role and the inevitable rise of the internet as the fifth utility.
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The public housing sector is not just about providing livable spaces, but also ensuring a better quality of life for everybody. How are cities responding to this need with the help of information technology? Joining Abhijit Verekar to present the case of Knoxville, Tennessee, is Ben Bentley, the CEO and Executive Director of Knoxville’s Community Development Corporation (KCDC). Far from just being a helpful tool, Ben considers IT as a utility, something that everyone needs to thrive in this rapidly changing world. Learn how KCDC copes with the demands of their sector while working with limited funding and technological capacity.
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Businesses are partners of governments when it comes to creating an innovative city. Sharing the growth of the entrepreneurial community in their city through technology, Abhijit Verekar sits down with Patricia Robledo, the business liaison for the city of Knoxville, Tennessee. Patricia takes us into how the city has changed operations to become more tech-friendly and how they are working with entrepreneurs with tech-oriented businesses. She then further defines what innovation means for the city and how they help the community through those innovative projects. Listen in on this episode to know how Patricia is working to connect with the city’s business community and more!
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It is in the best interest of the government and innovators to join hands and move together into the future so they can better the lives of people. This episode’s guest, Tom Ballard, the Chief Alliance Officer of PYA, P.C., has successfully done that. He sits down with host, Abhijit Verekar, to take us into how Knoxville, Tennessee, has made innovation its focal point and how he is leading in putting people who are innovating in the region into the limelight. On top of that, he also shares his origin story where he discovered the value of innovation in local government, helping citizens and businesses most especially in this current COVID-19 environment. Join Abhijit and Tom as they further talk about the role of the government when it comes to innovation and helping the public.
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One of the biggest points that organizations should consider is how to give customers the confidence that they can transact with them in whichever way they want without compromising the security of their data or account information. To do that, they need to have the infrastructure or the functionality in their IT environment. Joining Abhijit Verekar and co-host Mike Caffrey on today’s podcast is Jaydeep Palkar, who oversees the PCI Compliance and General Governance for Gap. Jaydeep shares how they’re keeping electronic payments and transactions secure for their clients and vendors. As more and more businesses are transitioning from a paper-based process or cash payments to electronic, this is an episode you wouldn’t want to miss.
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When we have somewhere we want to go, we often just think about where we are and where we want to go. We often overlook the roads that take us there and the work that is put into roadway management. Joining Abhijit Verekar on today’s podcast is James Golden, the Founder and CEO of Pavement Management Group. James talks about roadway management and how it can be upgraded and improved. His company focuses on the engineering industry, pavement management, and maintenance. Learn more about roadway management in this episode.
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Innovation is everywhere. However, it’s a word that’s often used in the wrong connotations. ForNicole Raimundo, the Chief Information Officer at the town of Cary, North Carolina, innovation is all about automating processes and delivering services better. On today’s podcast, Nicole joins Abhijit Verekar to share how she found herself being the CIO of the town of Cary. She also shares how they’re implementing and leveraging IoT technologies in the public sector and keeping the town and their networks secure from anything malicious on the internet.
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When organizations or cities innovate, more often than not, the reason is to provide a better experience for the people. Taking this to one of the busiest facilities in any parts of the world, Abhijit Verekar talks to Trevis Gardner, the Vice President of Operations for the Metropolitan Knoxville Airport Authority in Knoxville, Tennessee and the CIO for the Airport Authority. Here, Trevis shares with us how he spearheaded airport innovation in his city, giving us a view of their projects, which aim to help end-users, and the tools they use to help their teams navigate. Speaking as a leader pushing for a long term strategy for technology, he then discusses how he finds the balance between risk-taking and risk-averse. Trevis further gives out some words of wisdom for those who want to incorporate technology into their business strategy.
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A great city manager who pushes its city forward brings innovation at the forefront of what they do. Greg McClain, City Manager for the City of Maryville, Tennessee, is nothing short of being innovative. When he was at the City of Alcoa, he got rid of a T1 line and strung up the first fiber optic cable in the county, keeping it from being left behind. In this episode, he joins Abhijit Verekar to tell us more about what innovation means to a city manager and how it gets translated into the citizens’ daily lives. He takes us back from the beginning of that fiber transformation in Alcoa to looking beyond and translating a bigger vision to the citizens, partners, teams, and more. He also shares how he cuts through the noise of vendors, how he keeps his teams accountable, and what his most impactful project is in terms of technology. Ultimately, innovation is all about doing what is beneficial for the community, and Greg shows us why it should be the driver of any public servant.
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A lot of times, effective leadership entails stepping out of the limelight and away from all the glamor to be able to focus on building the best foundation for your organization to work efficiently. Kimberly Bailey, the Chief Information Officer for the City of Memphis, TN, is such a great leader. She has been able to lead her team successfully, even in a situation where everybody is forced to make a radical shift in the way they work. Kimberly is a model for the modern CIO – communicative, educative, and customer service oriented. She joins Abhijit Verekar on the show to talk about the modern CIO’s role and what the future has in store for it. For her, it’s not always about the technology; everything goes back to being brilliant at the basics, building a strong foundation, and letting the pooled talents of the team do the rest.
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The job of a city manager, for the most part, goes unsung when talking about the scene of local government, but their impact is much greater than people tend to give them credit for. Their invisible hand guides steady progress in a city and makes sure that the day-to-day operations of a city go as smoothly as possible. C. Seth Sumner is the City Manager of Athens, TN. He sits down with Abhijit Verekar to talk about the responsibilities of a city manager to the people of their city. Learn more about this important profession that makes sure the government is always doing its best to help the people.
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Internet and information technology are key factors that cities these days must possess. From various city departments to residential areas, the need for connecting everyone to the web has become a necessity. In this episode, Abhijit Verekar interviews Theogene Melancon, the City Manager of Dayton, Texas. Intending to use tech to make smarter decisions and processes for their city, Theogene talks about how they are taking cybersecurity to the next level, how they are hiring more employees for tech support, and how they are educating all departments about it. Be inspired by how Theogene weaves IT into their city’s growth as he shares their strategy for viable long-term IT.
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More than helping you become more efficient and get a lot of work done, innovation is all about providing a higher level of service to others. In this episode, host Abhijit Verekar invites Bob Wilson, Assistant City Manager of the City of Johnson City, TN, to discuss how a smart city needs only to do that and not necessarily by having the latest and most advanced technologies. Here, they talk about how Bob is bringing forward innovation to the city, sharing how he deals with vendors when finding the software that fits their needs as well as translating his vision to his team and the citizens. He also talks about the ever-expanding role of IT officers and directors and being able to confront that as we move towards the technological future. Moreover, Bob taps into how he is adapting to the coming of the new generation in the workforce and how he keeps himself motivated after years in public service.
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The term circuit court is usually applied to trial courts of general jurisdiction. Its core concept requires judges to travel to different locales to ensure wide visibility and understanding of cases in a region. However, with the current lockdown procedure right now due to the COVID-19 pandemic, physically meeting in court poses a challenge. Joining Abhijit Verekar and co-host Mike Caffrey on today’s show is Tom Hatcher, a Circuit Court Clerk for Blount County, Tennessee. Tom has been in the judicial system for 26 years. Today, he talks about how Blount County blazed the trail for many other courts in implementing virtual court systems or virtual arraignment systems. He also discusses how other county courts can get creative and partner with computer vendors so they can do what they need to do within their reach.
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In this technological world, the public sector should find the smartest ways to leverage the latest technology in its efforts to extend quality service to its constituents. What differentiates a smart city from others is not its possession of the most sophisticated technological advancements, but its way of figuring out how to efficiently use what is available to it. In this episode, Abhijit Verekar taps into Rick Cole’s rich experience as a public servant in California for many decades. Rick served as the City Manager for Santa Monica from 2015 to 2020. He has held other public posts, including that of Deputy Mayor for the City of Los Angeles from 2013 to 2015 and Mayor of the City of Pasadena from
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A city that thrives is a city that knows how to innovate. In this episode, Abhijit Verekar talks with Brian Platt about how he is fulfilling his role as the City Manager/Business Administrator and the Chief Innovation Officer for the City of Jersey City, New Jersey. He talks about what innovation means for cities and shares some of the biggest successes in his municipal career. Putting technology at the heart of it, Brian discusses how he stays on top of technology while maintaining a more collaborative approach with the residents and his team. He also gives his definition of a Smart City, along with his take on the fundamentals of long-term IT strategy, cybersecurity, and more.
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City managers and administrators are the key people who connect elected leadership and professional staff to serve a community well. That is why taking on this job is no easy feat. Fortunately, with great people on the position, the vision to serve and build a great community is within reach. Eric Stuckey, City Administrator of the City of Franklin, TN, speaks with host, Abhijit Verekar, about the things they have been doing at Franklin. He talks about his thoughts on innovation and keeping up with the newest technology, especially with making services more accessible to the community. On handling his people, Eric shares his leadership style and the way he drives his vision forward and translates it to the language of different teams. He then shares his definition of a smart city, highlighting the use of technology not for technology’s sake but for delivering a higher level of service and building a great community.
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