Treat Your Business: Recent Episodes

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In this episode, Katie Bell is joined by Charlie from Klatch.co.uk to unpack what’s actually working right now for clinic growth, and what’s just noise. They explore the reality of AI in clinic marketing, why direct bookings from AI search are still low but its influence is growing, and what clinic owners should focus on instead of chasing shiny new tools. Katie and Charlie also dive into the biggest lever most clinic owners overlook: front desk performance. From call handling and follow-up frameworks to booking journey friction, opening hours, and the “leaky bucket” effect, this conversation is packed with practical insights to help you convert more of the leads you’re already generating and build sustainable growth.

Main Topics Covered:

• The difference between direct bookings from AI search and AI’s indirect role in the patient decision journey.
• Why AI search optimisation matters now, even if it’s currently a small percentage of bookings.
• The importance of a holistic marketing approach, and why clinics can’t rely on one lead source.
• Why your email list and reviews are two of the only assets you truly “own” as a clinic.
• How the best-performing clinics combine performance marketing with strong internal systems.
• Why front desk performance is one of the highest leverage growth drivers in a clinic.
• What effective front desk calls include: listening, objection handling, pricing confidence, and creating scarcity.
• Why marketing is only half the story, and how call handling impacts conversion and lifetime value.
• The case for Saturday opening hours, and how adding weekend availability can drive significant revenue growth.
• Why clinic owners often view admin as a cost, and how to reframe it as an investment.
• How to measure and manage front desk performance using clear metrics and role clarity.
• Why great culture comes from improving systems, not blaming people, and how frameworks help staff thrive.
• Where AI can support clinics (out of hours and overflow), and why it won’t beat a great human front desk.
• Why online booking often converts poorly, and how friction in the booking journey loses “hot and ready” patients.
• Why calls convert better than online booking, and how forms plus fast follow-up (including WhatsApp) can capture leads.
• Katie’s “leaky bucket” analogy: why more marketing spend won’t work if your operational systems are leaking revenue.
• What Klatch does differently, and why transparency and revenue-tracking matter in a clinic-agency relationship.
• Charlie’s biggest recommendation for the next 30 days: improve front desk performance and the systems around it.
• Why hiring the right front desk person matters, and how strengths and role fit impact performance.

Thank you for tuning into this episode of Treat Your Business. If you do nothing else after listening, take a look at your front desk and booking journey and ask yourself one question: where are the leaks in my bucket, and what systems could I tighten so I convert more of the leads I’m already generating?

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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In this episode, Katie introduces the fourth foundational step for building a clinic business that creates more time, more income, and more freedom: “you”. She explains why the biggest obstacle to growth is often not your marketing, your pricing, or your systems, but the beliefs you are operating from as the business owner. Katie unpacks how your thoughts shape your reality, why your current business environment is a direct result of past belief systems, and how upgrading your “money thermostat” can change the decisions you make and the results you create. She also shares why you cannot out-strategy a faulty mindset, how affirmations can help reprogram the subconscious, and what to focus on before you dive into the upcoming strategy-heavy episodes.

Main Topics Covered:

• Why the biggest challenges clinic owners face are often rooted in the business owner, not the business strategy.
• The quote “Whatever a man can conceive and believe, it can achieve” and how thoughts either move you forward or hold you back.
• How belief systems are formed through upbringing, authority figures, experiences, and accumulated knowledge.
• Why your business environment is a product of your beliefs, and how many of those beliefs may not actually be yours.
• The concept of your “money thermostat” and how it gets set by what you hear, absorb, and repeat.
• Why Katie chose to stop reading and listening to the news, and how inputs affect how you show up in business.
• Living on autopilot versus living consciously, and why awareness is essential for growth.
• Why the best marketing strategy will only get you so far if your mindset and beliefs have not been upgraded. “You can’t out strategy a faulty mindset” and why mindset work must be woven into business growth.
• What affirmations are, how they work, and why the brain does not distinguish between true and false in the way we think it does. Examples of inherited money beliefs like “money doesn’t grow on trees” and “to make money you have to work hard”.
• How beliefs can be inherited across generations, and how questioning them creates freedom and new possibilities.
• A recap of the four foundations: the why, the who, the how, and you, and a preview of what is coming next as Katie revisits each in more depth.

Thank you for tuning into this episode of Treat Your Business. If you do nothing else after listening, take a moment to look at your current business environment and ask yourself one question: what beliefs created this, and which ones are you ready to upgrade so you can build a clinic and a life you love?

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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In this episode, Katie introduces the third key foundation for building a clinic business that creates more time, more income, and more freedom: the “how”. She explains why a pay as you go model can leave your income unpredictable and your diary vulnerable to cancellations, and how creating programmes and packages can help your patients get better results while giving you a more resilient business model. Katie breaks down how to think in terms of state A to state B transformation, identify the roadblocks that get in the way of recovery, and create better conditions for delivery so you are not overpromising, undercharging, and doing unpaid work behind the scenes.

Main Topics Covered:

• Why most clinic owners default to a single session business model, and the hidden cost of relying on pay as you go income.
• The fear of looking salesy, and why professionalism means recommending what your patients genuinely need.
• Why you cannot predict marketing, capacity, or revenue when you do not know what is coming in week to week.
• How churn rate is created when patients drop off before they get results, often because life gets in the way.
• How to solve problems creatively by building support beyond face to face sessions, based on real patient roadblocks.
• The state A to state B transformation, and why people buy themselves out of a problem and into a solution.
• How programmes improve retention, conversion, and revenue by creating commitment and consistency.
• Why better conditions for delivery lead to better outcomes, stronger boundaries, and a better reputation.
• How to price your programmes so you are paid for the full scope of support you provide, not just the time in the room.
• A preview of what is coming next, including mapping roadblocks, pricing, naming, marketing, delivery, and SOPs for your programmes.

Thank you for tuning into this episode. If you want more consistent income and more freedom without sacrificing patient outcomes, start by looking at the model you are running right now and ask yourself one question. Is it serving you, or is it starving you?

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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In this episode of Treat Your Business, Katie is joined by Philippa and Bruno for a quarterly Coach’s Corner conversation about the real patterns they’re seeing with clinic owners right now and what actually creates lasting transformation in business.

Bruno shares candidly what life and business felt like before joining Thrive, including the anxiety, overwhelm, and “winging it” that left him feeling like he was running the ship blind. Together, they unpack why so many clinic owners look for a simple checklist, why people often want to quit right before a breakthrough, and how money, stress, and fear can quietly drive decision-making without us realising.

This episode is a powerful reminder that strategy matters, but the biggest growth comes when you’re willing to be coached, stay open-minded, and do the uncomfortable work that moves you towards the future version of yourself.

Main Topics Covered:

• Why “winging it” in business creates anxiety, chaos, and a lack of direction
• What clinic owners are really looking for when they ask for “the checklist”
• The moment many people try to quit right before a breakthrough, and why it happens
• How community and trust reduce fear of judgement and help you move faster
• Why money is often used as a socially acceptable excuse, and how to reframe it as an investment
• The “that won’t work for my business” mindset, and how curiosity changes results
• How stress and overwhelm shut down clear thinking and keep you stuck in survival mode
• Why busy work feels productive (dopamine) but doesn’t move the needle
• What makes someone truly coachable, and why trust and courage matter
• The biggest return from coaching: becoming your future self and embracing fear as a signal
• What hasn’t changed at the heart of Thrive: boldness, integrity, transparency, and impact

Thank you for tuning into this episode. If you’ve been feeling stuck, overwhelmed, or tempted to quit because growth feels uncomfortable, let this be your reminder: you don’t need more information, you need the right support, the right focus, and the willingness to take the next brave step forward.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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In this episode, Katie breaks down the second key foundation for building a clinic business that creates more time, more income, and more freedom: the “who”. She explains why marketing yourself as what you do (physio, osteo, sports massage, Pilates) can cause you to miss the vast majority of people who need your help, and how getting clear on who you serve (and the real problems they’re trying to solve) makes your marketing resonate and convert.

Main Topics Covered:

• Why marketing “what you do” can lose up to 95% of opportunities to help potential patients.
• The difference between being everything to everybody vs becoming the obvious choice for the right people.
• Understanding what your ideal patients are actually thinking before they ever search for a practitioner
• Why people care more about outcomes than treatment modalities at the first touchpoint
• How to “look through the letterbox” into your patient’s life and speak to their real-world worries and frustrations
• The fear behind niching down, and why staying broad keeps your marketing invisible
• Whether you can have multiple ideal clients, and why each one needs a separate marketing campaign
• Why demographics aren’t enough, and how psychographics create stronger, more impactful messaging
• How to start identifying who you most want to work with based on the clients that energise you

A preview of next week’s episode: the “how” and solving problems creatively to create consistent income

Thank you for tuning into this episode. If you’re ready to attract the right patients and stand out in a crowded industry, start by getting clear on who you help best, and make sure your marketing speaks to their problems, not your job title.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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In this episode, Katie Bell explores the crucial importance of understanding the "why" behind your business. She emphasizes that a clear purpose not only guides growth but also aligns your business model with your personal values and goals, leading to greater freedom, income, and fulfillment.

Main Topics Covered:

• The significance of identifying your core "why" to guide business decisions
• How organic growth often leads to running the business on autopilot, creating challenges
• The importance of aligning your business model with your end goals and personal values
• Visualizing your perfect day to design a business that supports your lifestyle
• The concept of the flywheel method to build momentum in your business
• How working against your values causes business struggles and limits growth
• Practical steps to reflect on your "why" and take control of your business's direction

Upcoming topics: the who, the how, and the owner’s mindset

Thank you for tuning into this foundational episode. Remember, knowing your "why" is the first step to creating a business that truly serves you and helps you reach your goals.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 5: Clinic Systems, Processes, and Operations

Most clinic owners are flying blind when it comes to their numbers, and that’s a costly mistake. Janice Cook, known as the spreadsheet and numbers guru, reveals the straightforward, strategic approach to turning raw data into powerfully clear business decisions. If you’ve ever felt overwhelmed by reports or unsure where to start, this episode will change the game.

You’ll discover the simple framework for regular financial reviews, annual, quarterly, monthly, and how to set targets that keep your growth in check. Janice shares her proven method for breaking down high-level goals into specific, actionable levers such as revenue targets and cost controls, so you can measure progress without getting lost in endless reports.

Plus, learn the secret to identifying just five key numbers that tell you everything you need to know, no more wasted time on irrelevant data.We break down how to set up your practice management software for maximum insight, ensuring every service, category, and process is tracked accurately.

Janice explains how operational SOPs, yes, those boring procedures, are essential for high-quality, dependable data, giving you clarity on the real profitability of each service and team member. No more guessing, no more winging it, your numbers tell a story, and you’re the author.Failing to understand your numbers risks stagnation, missed growth opportunities, and business decisions made from panic rather than strategy.

With her step-by-step approach, you’ll learn how to plan with precision, spot trends early, and confidently adjust tactics to stay on track. Whether you’re a solo practitioner or managing multiple clinics, this episode arms you with the tools to act like a true CEO, making data-driven decisions that drive profit, growth, and peace of mind.Perfect for clinic owners feeling overwhelmed, under-informed, or stuck in reactive mode.

If you want clarity, control, and the ability to make small tweaks that lead to big gains, this episode is your must-listen. Tune in and start turning your numbers into your greatest asset.

Guest Credibility: Janice Cook is a business strategist specializing in financial clarity for clinics and studios, with a background in corporate IT consulting and charity financial management. She’s passionate about helping owners understand what their data really means, and how to use it.

Key Takeaways

• Understanding your numbers is crucial for business success.
• Regular reviews help in making informed decisions.
• Set clear goals and measure against them.
• Data should drive your business decisions, not emotions.
• Utilise software effectively to track performance.
• Quality data is essential for accurate insights.
• Standard operating procedures streamline operations.
• Start with small changes to see significant impacts.
• Schedule dedicated time for financial reviews.
• Outsource financial management if necessary.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 6: Clinic Marketing That Works

Welcome

Welcome back to the Treat Your Business podcast. Thank you for being here. I’m Katie Bell, and today I want to play a little game.

Imagine you wake up tomorrow, pick up your phone, open Instagram and… nothing. No account. No followers. No Reels. No Stories. No content.

Before you start sweating, stay with me, because this is one of the most useful marketing exercises you can do as a clinic owner.

Episode SummaryIf Instagram disappeared tomorrow, would your clinic, studio, or business survive?

In this episode, I’m sharing exactly what I would do if I lost Instagram overnight, and why social media is a marketing tool, not a marketing strategy.

Too many clinic owners have built their entire marketing plan on a platform they do not own. Algorithms change. Reach drops. Accounts get restricted. Platforms evolve, or disappear. That is why your marketing needs foundations that you control.

I walk you through my seven-part “emergency marketing plan”, including how I would use my email database, reactivate past patients, build referrals properly, double down on Google, strengthen relationships with key referrers, collect reviews consistently, and become known for something specific.

I also share why I’m running my No Fluff Marketing Plan masterclass, and how it will help you stop feeling overwhelmed and start spending time on the marketing that actually creates enquiries, consultations, and bookings.

Key Takeaways

1. Social media is a marketing tool, not a marketing strategy.
2. Build marketing assets you own, starting with your email database.
3. You do not always need more followers, you need more conversations.
4. Reactivating past patients is often faster and more effective than chasing strangers.
5. Referrals come from a remarkable experience, not awkward asking.
6. Reviews are the modern version of word of mouth, and they influence decisions every day.
7. Google is where people look for answers when they are in pain.
8. Healthcare is still relationship-based, get back into the real world with key referrers.
9. Specialists get remembered and recommended. Generalists often get forgotten.
10. If marketing is draining you, strip it back, focus, and build a plan that works without constant content.

Resources / Links

Free training mentioned: No Fluff Marketing Plan:

https://marketing.thrive-businesscoaching.com/24th-june

If today is not including some marketing, it should be. And if it is including marketing, make sure you are spending time on the things that really matter.

Thanks for listening to the Treat Your Business podcast. Hit subscribe and join me each week for bigger insights and bolder conversations to help you build a clinic and a life you love.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 6: Clinic Marketing That Works

Welcome

Welcome back to the Treat Your Business podcast. Today I’m building on what I said last week about most clinic marketing being a complete waste of time. I want to talk about one of the biggest lies clinic owners have been sold in recent years, that the more followers you have, the more successful your business will be.

Episode Summary

Today I'm calling out the follower trap and why it keeps clinic owners busy but not profitable. I explain the difference between attention and intention, share a real example from the clinic, and leave you with a 30 day challenge to focus on what actually drives bookings, profit, and time freedom.

Key Takeaways

• Followers do not equal success. Clients, profit, cash in the bank, time freedom, and a fully booked diary do.
• Followers are easy to measure, which is why they can become a distraction.
• Attention is cheap. Intention is valuable. Focus on the people actively looking for help.
• If you feel overwhelmed, check what you are spending time on and whether it is producing results.
• Referrals, reviews, and local relationships often drive more growth than posting more content.
• Trust is built through consistency, results, reputation, and exceptional patient experiences.
• AI and modern search are pushing us towards being the most trusted answer, not the loudest voice.

Resources

• Register for my free masterclass at the end of June: The No Fluff Marketing Plan for therapists and clinic and studio owners who hate social media

If you enjoyed this episode, have a fabulous rest of your day. And if you are about to post on social media, maybe today go and do something more useful with your time.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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I'd love to hear from you 'text the show'

Season 6: Clinic Marketing That Works

Welcome
Welcome back to the Treat Your Business podcast. I am Katie Bell, and today I am sharing something that might ruffle a few feathers. Most clinic marketing is a complete waste of time. Not marketing itself, but the way many clinic owners are spending their precious hours.

If you have ever poured time into Canva, captions, reels, and posts, only to check your phone later and see a handful of likes, this episode is for you. I am going to help you refocus on what actually drives enquiries and bookings, without dancing on social media or chasing trends.

Episode Summary
In this episode, I talk about the productivity trap that keeps clinic owners busy but not growing. Somewhere along the line, marketing has become confused with posting, and that is a problem. Patients do not pay your rent because you reached more people on Instagram. Patients pay your bills because they trust you, they can find you when they need help, and you make it easy for them to book.

I share the only marketing scorecard that matters, the question you must be able to answer if Instagram disappeared tomorrow, and the fundamentals that have driven the biggest growth periods in my clinic. I also explain how we use social media as a support, not as the engine, and why stripping things back and working the path until it works is often the fastest route to better results.

Key Takeaways

• Marketing is not the same as posting. Activity does not equal results.
• The only scorecard that matters is enquiries and bookings, not reach or likes.
• If Instagram disappeared tomorrow, you should know exactly where your next 10 patients would come from.
• Build visibility where decisions are made, not just where attention lives.
• The fundamentals drive growth: patient experience, referrals, reviews, community relationships, trust, and being easy to recommend.
• Stop doing a mile wide and an inch deep of marketing. Strip it back and work the path until it works.
• Social media can support your campaigns, but it should not consume your time or distract you from fixing leaks in your clinic.
• Look at what is already working, then do more of that before starting something new.

Thank you for joining me for this episode of Treat Your Business. If this has helped you rethink where you are spending your marketing time, please hit subscribe and share the episode with a clinic owner friend who needs to hear it. I will see you next week for more bite size episodes as we get clearer on what to stop, what to start, and what to scale.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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I'd love to hear from you 'text the show'

Season 12: Mindset, Confidence, and Growth

Welcome

Welcome to the Treat Your Business podcast, the show for clinic owners who want real, honest advice and tried and tested ways of doing things. I’m Katie Bell, and this is the new era of bigger insights and bolder conversations to help you grow a clinic and a life you love. Let’s dive in.

Episode summary

Last week, I shared two simple questions to help you reframe destructive thoughts and train your brain for growth. If you have not listened to that episode yet, go back and start there because this one will land so much better afterwards.

In today’s episode, I’m continuing the roadmap to results and digging into why some people grow, earn more, create more freedom, and move on to the next big thing, while others stay stuck on the sidelines.

This is about getting out of research mode and into action. It is about trying things before you deny them, being willing to experiment, and doing the work even when it feels uncomfortable. Because insight without action is worthless.

Key takeaways

1. Try it before you deny it
You cannot figure out how to grow from the sidelines. You have to experiment, apply what you are learning, and be willing to fail fast so you can learn faster.

2. Adopt the belief that everything is figureoutable
If you do not believe you can figure things out, you will stagnate and hit a ceiling. Most problems and dreams are figureoutable, and if you truly care, you will find a way.

3. Do the work, not just the learning
Most people are overloaded with information. Listening, reading, and consuming content is not the same as implementing. Taking action is the only path to change.

4. Stay in action, even when it is messy
Growth gets messy before it gets better. If something does not make sense right now, come back to it later, but keep moving forwards.

5. Repetition is not an accident, it is how change happens
Repetition is how we build neuroplasticity, rewire habits, and create lasting change. Expect to face the same issues again and again, just at different levels.

6. Community accelerates results
When you apply all of this alongside like minded people who have your back, you reach goals faster, with more joy, creativity, and momentum.

Resources and links

• Everything Is Figureoutable by Marie Forleo (book mentioned in the episode)
• Last week’s episode (listen first for the full context and the two mindset reframes)

If you are trying to figure everything out alone right now, please hear this. It is figureoutable. Most of the time we have just overthought it, got in our own way, or let our mindset convince us it will not work.

I hope you’ve enjoyed this episode, and I’ll see you back next week.

Thanks for listening to the Treat Your Business podcast. Hit subscribe now and keep joining me for bigger insights, bolder conversations to help you build a clinic and a life you love.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

View Details

I'd love to hear from you 'text the show'

Season 12: Mindset, Confidence, and Growth

Welcome
Welcome back to the Treat Your Business podcast. This week I’m doing something a little different with a short, sharp, high value episode you can listen to quickly, then get straight back to your busy clinical day.

Episode summary
In this episode I’m talking about why growth can feel messy, uncomfortable, and anything but linear, and why that is completely normal when you start properly working on your business. I share what I see in clinic owners who grow revenue, profit, and freedom, versus those who stay stuck, and I walk you through the first step in your roadmap to results: training your brain for growth.

I cover two common destructive thoughts that shut down progress, then show you how to flip them into productive questions that help your brain find solutions. I also share a vulnerable story from Clinic Growth Live that highlights how mindset and openness to learning can change what you take from any room, training, or coaching.

Key Takeaways

• Progress is rarely linear. Growth can get messy when you start changing pricing, systems, team structure, and decision making.
• Resilience matters. Humility, courage, self compassion, patience, humour, and a willingness to experiment help you move through the hard bits instead of retreating to what feels safe.
• Catch the thought “I know this already.” When I believe I already know something, I disengage and stop learning.
• Replace it with: What can I learn from this? Ask it with genuine curiosity, again and again.
• Catch the thought “This won’t work for me.” That belief shuts down possibility before I even try.
• Replace it with: How can this work for me? Repeating this question forces me to look for adaptations, opportunities, and new connections.
• Hearing something before is not the same as mastering it. Knowing something intellectually is different from doing it consistently and benefiting from it.
• My brain filters what I notice through my beliefs and mindset, so the questions I ask determine what I see and what I act on.

Resources and links

• Quote referenced: Shirley Chisholm, “You don’t make progress by standing on the sidelines whimpering and complaining. You make progress by implementing ideas.”
• Questions to practise this week:
  • What can I learn from this?
  • How can this work for me?

If things feel messy right now, I want you to know you’re not failing, you’re in it, and it is normal. Start with the first step: train your brain for growth by asking better questions. I’ll be back next week as we continue building your roadmap to results.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

View Details

I'd love to hear from you 'text the show'

Season 12: Mindset, Confidence, and Growth

Welcome

Welcome back to Treat Your Business, the show for clinic owners who want real, honest advice and tried and tested ways of doing things. I’m Katie Bell, and this is the new era of bigger insights and bolder conversations to help you grow a clinic and a life you love. Let’s dive in.

Episode summary

What if you did not need more clients to grow? In this episode, I’m sharing why the fastest, simplest way to take your clinic to the next level is often not about adding more, but about getting 10% better at the things already happening inside your business.

I talk through the compound effect of small improvements across three core areas: conversion, retention, and pricing. When you turn the dial up by just 10% in each of these, you can increase revenue and profit without spending more on marketing, hiring more staff, or chasing the next shiny strategy.

This is a CEO level shift. Moving from guessing to leading, from reacting to deciding, and from being in the business to actually running it.

Key takeaways

• Small improvements compound fast. A 10% lift in the right places can create a huge difference over a year.
• Conversion matters more than you think. If you’re converting 70% of new patients into ongoing care, improving that to 80% can increase weekly sessions without spending another pound on marketing.
• Retention is where profit often lives. The real profit is rarely in session one. It is in sessions 2, 3, 4, 5, and beyond, when clients stay long enough to get results.
• Pricing increases do not need to be scary. Even a small increase, applied consistently across your client base, adds up quickly over 12 months.
• Most clinics do not have a lead problem, they have a leakage problem. Money comes in, then leaks out through poor follow up, weak rebooking, and missed reactivation. Fix the leak before you pour more in at the top.
• Systems beat goals. If you do not have a system for tracking and improving your numbers, you will keep hitting a ceiling, no matter how hard you work.
• Knowing your numbers is leadership. When you understand your numbers, you can do less, make better decisions, and feel more in control.

Resources

• Atomic Habits by James Clear

If this episode has been a nudge to step out of the day to day and focus on what actually moves the needle, take it. For most clinics, that 10% is the difference between stress and control, between busy and profitable, and between feeling stuck and actually growing.

Thanks for listening to the Treat Your Business podcast. Hit subscribe now and keep joining me for bigger insights and bolder conversations to help you build a clinic and a life you love.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 12: Mindset, Confidence, and Growth

Welcome

Welcome back to the Treat Your Business podcast. I’m Katie Bell, and today I’m talking about the illusion of more. If you’ve been telling yourself you just need more money, more enquiries, more staff, or more sessions, this episode is your reminder to pause and look at what’s actually happening inside your clinic.

Episode Summary

Most clinic owners assume they have a growth problem, but often the real issue is hidden in the numbers. It might be conversion, retention, pricing, capacity, utilisation, or the way your diary is structured.

In this quick fire episode, I share why guessing is costing you control, and the five numbers I believe every clinic owner needs to know. I also tell you how getting clear on my own numbers from month one helped me build a consistently profitable clinic, pay myself every month, and make decisions with confidence.

Key Takeaways

• If you do not know your numbers, you are always guessing.
• “More” can be a distraction from fixing what is actually broken.
• A clinic can feel busy and still leak revenue through gaps, churn, poor conversion, or inefficient diary management.
• Your business is talking to you all the time, and it speaks through numbers.
• Clarity creates control. Once you see the truth in the data, you cannot unsee it.

The five numbers I want every clinic owner to know

1. How many enquiries you get each week
2. Your conversion rate from enquiry to new patient booking, and from new patient to ongoing treatment
3. Your average visits per client
4. Your average revenue per session
5. Your utilisation, how full your diary actually is and how effectively hours turn into revenue

If you are listening and thinking, I do not really know those numbers and I am guessing, then take this as your sign to pull yourself out of the weeds and get a grip on what is actually going on in your clinic.

You deserve a clinic that works well for you, and you deserve to make a fantastic living from the business you are building. That starts with knowing your numbers.

Thanks for listening, and I’ll see you again next week.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 2: Clinic Leadership, Habits, and CEO Thinking

Welcome
Welcome back to the Treat Your Business podcast. This is a short, sharp episode, because you do not always need 20 or 30 minutes of me talking to get a powerful takeaway. Sometimes you just need the right questions.

Episode summary
I have just come off the back of an annual strategy session with my leadership team, and the outcome I cared about most was not the numbers, the plan, or the targets. It was clarity. Absolute clarity on the vision for the next 12 months and what we stand for as a team.

In this episode, I talk about how a lack of clarity does not just show up as confusion. It shows up as hesitation, inconsistency, lack of ownership, and your team passing problems back to you so everything runs through you. Clarity is not your team’s responsibility, it is yours. Your job is to create the vision, communicate it, repeat it, embed it, and live it in every conversation and decision.

I leave you with a set of questions to help you check whether your team truly understands where the business is going, what you stand for, and how their role connects to the bigger picture.

Key takeaways

• Clarity is the real outcome that creates momentum, not just plans and targets.
• If I asked your team what the next 12 months looks like, would they all say the same thing? If not, the vision is not clear enough.
• Lack of clarity often looks like hesitation, inconsistency, and people not stepping up.
• Clarity is my responsibility as the leader. I need to communicate it, repeat it, and embed it consistently.
• Values are not useful if they are just words on a wall. They need to be defined in behaviours and lived day to day.
• If my team cannot connect their day-to-day work to where the business is going, they will default to “just doing my job” and waiting to be told.
• I do not need to hold all the “how” myself. A clear vision allows multiple brains to contribute to making it happen.
• A good self check is noticing where I am saying “they need to step up”, when what is actually missing is more clarity from me.

If this episode hit a nerve, that is usually where the opportunity is. If you know your business lacks clarity right now, that is probably the place to start. Thanks for listening, and I will be back next week.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 12: Mindset, Confidence, and Growth

Welcome

Welcome back to Treat Your Business. I’m recording this straight after a coaching session with our Ascend members, and I felt called to share something that can change how you approach growth. Today, I’m talking about the difference between fear and courage, and why courage is the real turning point when you want to level up.

Episode Summary

In this episode, I break down Dan Sullivan’s Four Cs model and explain why confidence is not the starting point. The process begins with commitment, then requires courage, which creates capability, and only then produces confidence. I share why procrastination and paralysis are often forms of courage avoidance, and how leaning into discomfort is the fastest way to create new skills, innovation, and results.

Key Takeaways

• Fear is normal. Courage is taking action even when you feel afraid.
• There are only two options, courage or courage avoidance. Avoidance often looks like procrastination, paralysis, or busywork.
• Confidence is not what you need first. Confidence is the outcome of commitment, courage, and capability.

The Four Cs model:

• Commitment: decide on a specific, measurable result by a specific date
• Courage: take action before you feel ready
• Capability: build the skills by doing the work
• Confidence: the byproduct of the first three stages
• Strong commitments and clear deadlines shorten the uncomfortable courage phase.
• Innovation comes from being committed and then figuring it out in the pressure of real action.
• If you keep playing it safe, you only get the same results you have already achieved.

Resource / Links

Dan Sullivan, The Four Cs model: Commitment, Courage, Capability, Confidence

What have you been avoiding because you are waiting to feel confident first? I’d love to hear what you are committing to this week. Send me a DM on Instagram or Facebook, or message me if you have my details. Whatever your day has in store, just commit, just decide, and I’ll see you next week.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 2: Clinic Leadership, Habits, and CEO Thinking

Welcome
Hello. Welcome back to the podcast. Today’s episode is a spicy one, and it came from a moment I had on stage at Clinic Growth Live. We were looking at the biggest constraints holding people back, and I assumed it would be numbers, marketing, or team. Then the final option came up. You being the bottleneck. Literally everyone stood up. So, we are going there.

Episode summary
Most clinic owners think the biggest problem is more patients, better staff, more time, more marketing, or more CPD. But often the real constraint is the owner. When everything runs through you, the business cannot grow past your capacity. You end up stuck in delivery mode, fixing, deciding, covering, and holding all the responsibility, while telling yourself you will work on the business “when things calm down”.

I share what this looked like for me in my clinic, and again more recently in Thrive when I was preparing for maternity leave. I also talk about why this happens, because you care, you have high standards, and you built this from scratch. Those traits got you here, but they can also be the exact thing that holds you back from the next level.

I walk you through the real cost of being the bottleneck, how it shows up day to day, and the simple question that can start shifting you out of problem solving mode and into CEO thinking. I also invite you to a free masterclass at the end of April where I will help you identify your biggest bottleneck and what to focus on for the next 30 days.

Key takeaways

• If everything runs through you, your business cannot grow past your capacity.
• Being the bottleneck often looks like being the decision maker for everything, being heavily clinical, and stepping in to “quickly fix” instead of training properly.
• High standards are not the problem. The problem is when perfectionism slows momentum and stops your team stepping up.
• Your 7 out of 10 might be someone else’s 11 out of 10. Demand standards, put systems in place, then get out of the way.
• If you cannot switch off, you are not running a business, you have a job.
• Your business can only grow to the level you are willing to let go of.
• The question to ask every time you step in to fix something is, “Is this something only I can do, or is this something I have not trained properly yet?”
• Trying to fix everything at once usually means nothing changes. You need focus, not more effort.

If this episode hit a nerve, good. Awareness is the first step. Sit with this question today: where am I the bottleneck in my business right now? No judgement, just honesty. And if you want help figuring out what to fix first, come and join me for the masterclass at the end of the month.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 2: Clinic Leadership, Habits, and CEO Thinking

Welcome

In this episode, I’m sharing a powerful reminder from The 7 Habits of Highly Effective People and what it really looks like to apply these habits in your clinic and business.

Episode Summary

I’m breaking down the habits that shape how you lead, make decisions, manage your time and stop yourself getting in your own way.

From being reactive and overwhelmed to procrastinating, over controlling and burning yourself out, this episode is all about recognising the behaviours that keep you stuck and shifting into more effective leadership.

Key Takeaways

• Be proactive and take responsibility instead of blaming your team, the economy or outside circumstances.
• Start with the end in mind so your week reflects the business and life you actually want to build.
• Put first things first by focusing on the decisions and actions that truly move the needle forward
• Think win win by creating better outcomes for you, your team and your clients.
• Seek first to understand because most problems come back to communication, not capability.
• Stop doing it all alone and recognise that support, collaboration and guidance help you grow faster.
• Protect your energy because you cannot build a great business from a place of constant exhaustion.

Pick one habit and ask yourself where you’re not living it yet.

If this episode resonated, send me a message and let me know if you’d love a personal development book club too.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 3: Time, Boundaries, Burnout, and Getting Your Life Back

Welcome What if the thing holding your business back is not a lack of time, but how your attention is being used every day? In this episode, I’m sharing a shift that has made a remarkable difference to me over the last 30 days, and why it could completely change how your business grows this year.

Episode Summary In this episode, I’m sharing a shift that has had a huge impact on me over the last 30 days. It is not about marketing, hiring or pricing. It is about how I’m using the time I already have and what has really been stealing my focus.

I talk about my 30 day challenge to break up with my phone, what I noticed almost immediately, and how small habits were fragmenting my attention more than I realised. If you’ve been telling yourself you need more time to work on your business, this episode is a reminder that the issue may not be time at all. It may be where your attention is going.

I also share why protected CEO time matters so much, how distraction can make you the bottleneck in your business, and a few practical changes that have helped me create more headspace, clarity and intentionality in my day.

Key Takeaways

• You already have the time. The real issue is often how that time is being spent.
• Phone habits can quietly steal focus, creativity and decision making.
• Being busy is not the same as moving your business forward.
• Fragmented attention can make you the bottleneck in your business.
• Protected CEO time is essential if you want to lead well and grow sustainably.
• Small changes to your environment can help you break reactive habits and create more space to think.

Resources

• How to Break Up With Your Phone in 30 Days
• Be Present app - on app stores
• Foundations programme

If this episode gave you something to think about, take a proper look at where your time and attention are really going. You do not need more hours in the day. You need more awareness, more intention and more protection of your focus.

If you know you are the bottleneck and you are ready to lead your business differently, this is exactly the kind of work we support inside Foundations.

Thanks for listening to the Treat Your Business podcast. Make sure you subscribe so you do not miss the next episode.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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I'd love to hear from you 'text the show'

Season 2: Clinic Leadership, Habits, and CEO Thinking

Welcome

If I could have my time again as a clinic owner, what would I do differently from day one?

That is the theme of today’s episode and I am not doing it alone. I invited Fiona onto the podcast. She is a strategic coach within Thrive, a Thrive member of just over three years, and a clinic owner with 25 years in business. Between us, we have 37 years of business experience, plenty of lessons, and yes, plenty of grey hairs on my side.

My job as a coach is to help you lean into what you are great at and stop trying to figure it all out by yourself. If you wanted to learn the piano, you would get a piano teacher. If you wanted to learn tennis or paddle, you would get lessons. Business is no different.

Episode summary

In this conversation, Fiona and I share what we would do differently if we were starting a brand new clinic again. We talk about the real reasons clinic owners hit a ceiling, how mindset and leadership can become the hidden bottleneck, and why getting brilliant at the basics is what creates sustainable growth.

We also get practical about rhythm and systems, hiring the right people, and why retention and lifetime value matter just as much as new patient numbers.

Key takeaways

• Work on your mindset as a leader. I see it again and again. You can become your own biggest bottleneck without realising it.
• Get out of your stress response. When I make decisions from urgency, scarcity, or overwhelm, I cannot access the clarity I need to lead well.
• Introduce rhythm and systems earlier. If something happens more than once, it needs a process behind it so it is repeatable and consistent.
• Lean into your strengths and get support for the rest. You do not have to be brilliant at everything and trying to be will hold the business back.
• Hire A players sooner and tolerate B and C players less. Hiring wrongly is expensive, not just financially but emotionally and operationally.
• Get brilliant at the basics. Before you chase more leads, make sure you are nailing communication, follow up, patient experience, and outcomes.
• Focus on retention and lifetime value. A small improvement in follow up rates can add tens of thousands of pounds over a year.
• Decide what growth means for you. Bigger is not the only goal. It might be more time, more money, fewer clinical hours, or more freedom.

If you are stuck in the cycle of trying lots of things and nothing really changing, pause and ask yourself how long you are prepared to wait.

Hit subscribe so you do not miss future episodes, and share this one with a clinic owner friend who needs a moment of reflection.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

View Details

I'd love to hear from you 'text the show'

Season 12: Mindset, Confidence, and Growth

If you’ve been thinking about coming to Clinic Growth Live and you still haven’t booked your ticket, this episode is for you.

I’m not here to convince you. I’m here to challenge you, because the reason you haven’t booked is rarely about the event. It’s usually about patterns that keep you stuck, like waiting for things to calm down, saying yes to everything, and telling yourself you’ll take action “later”.

In this short, punchy episode, I talk about what’s really going on when you sit on the fence, and what to do if you want this year to feel different.

In this episode, I cover

• Why “I’m too busy” is often the exact reason you need to step away for a day
• The pattern of waiting for things to calm down, and why they never do
• How staying fully booked can keep you trapped in the day to day
• The difference between having a business and having a job
• The real cost of staying where you are for another three months
• The fear that shows up when you want change, and why it’s a good sign
• Why you do not become “ready” first, you take action to become that person
• What growth actually means to me (profit, take home pay, time back, confidence, sustainability)
• What Clinic Growth Live is, and what it is not

My challenge to you

If you want to grow this year, you have to start making decisions differently.

That means:

• Creating space to think
• Getting yourself in the right rooms
• Investing earlier
• Taking action faster
• Stopping the habit of waiting to feel ready

About Clinic Growth Live

Clinic Growth Live is on 27 March.

It’s not a sit and listen kind of day. You’re coming to think fast, get clarity on what actually needs to change, and leave with a plan you can implement immediately.

What is an absence trigger?

If you’ve been telling yourself you’ll book when things calm down, this is your moment to decide.

Ready to join us?

Clinic Growth Live: https://events.thrive-businesscoaching.com/cgl-tickets-2026

If you’re in the “I need all the details” camp, they’re there.

If you’re in the “right, I’m in” camp, grab your ticket and I’ll see you in the room.

Thanks for listening to the Treat Your Business podcast. Hit subscribe and keep joining me for bigger insights and bolder conversations to help you build a clinic and a life you love.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

View Details

I'd love to hear from you 'text the show'

Season 8: Compliance, Employment Law, and Risk

Welcome 👋
This week I’m really excited to bring back Laura and Steve from Peninsula HR. We recorded an episode together about eight months ago (I’ve had a baby since then, so honestly I do not know where that time has gone) and we were talking about the Employment Rights Bill that was looming at the time.

Well, it’s here. It’s happening. But not everything has landed in the way we expected, and there are key changes you need to know about, with some coming in from April and others later on. The important thing is this: even if something is not due to kick in until January 2027, if you wait until then, it’s going to be too late.

Laura and Steve also share a free offer for listeners, a no cost impact assessment to help you spot the gaps in your clinic and tighten things up before these changes bite.

Episode Summary 🎧
I’m joined by Steve and Laura from Peninsula HR to break down the key employment law changes clinic owners need to know. We cover what’s actually coming in, when it’s happening, and what to do now so you’re not caught out later.

We focus on the changes most likely to impact clinic owners, including unfair dismissal timelines, statutory sick pay changes from April, and tighter rules around zero hours contracts. The theme throughout is simple: don’t panic, get proactive, and tighten your processes now.

Key Takeaways ✅

• The Employment Rights Bill is now an Act, so these changes are happening, with different start dates from April onwards.
• Unfair dismissal is changing from a two year window to a six month window from 1 January 2027, and it is retrospective.
• If you are recruiting now, you need to tighten your hiring process because by January 2027, new hires may already qualify.
• Job descriptions, expectations, and probation processes matter more than ever.
• Consider moving probation reviews to three months, with the right wording and ability to extend if needed.
• A short service clause in contracts can be crucial so you have options during probation and early service.
• Statutory sick pay changes from 6 April, with day one entitlement and no qualifying days.
• You cannot avoid the payment change, so you must manage absence properly with clear reporting rules, return to work processes, and triggers.
• Zero hours contracts are not being abolished, but the rules are tightening, including entitlement to guaranteed hours if someone is working regular hours.
• Do not try to fix this alone, get support and make sure your policies and documentation are correct.

Resources & Links 🔗
Free Impact Assessment (Peninsula HR)
Steve and Laura are offering Treat Your Business listeners a free impact assessment where they will review your clinic, identify gaps, and give you solutions and a clear way forward.

• Call Steve: 07814 585089
• Email Steve: steveoakes@peninsula-uk.com

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

View Details

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Season 12: Mindset, Confidence, and Growth

Welcome 👋
This episode is super quick from me this week because I’ve got a message for you if you’re sitting on the fence about attending Clinic Growth Live. Whether you are or whether you are not, that’s the decision you’ve got to make.

If you’re not taking the action you know you need to take, this is going to resonate. And I’m going to tell you why that might be, and what you can do to fix it.

Episode Summary 🎧
I’m going to say something that might sting a little: if your life looks and feels chaotic right now, that’s exactly what your business is going to feel like too. Always. You cannot separate the two.

If things feel messy in your clinic, I’m willing to bet it’s not marketing, not sales, and probably not your team. It might be a you problem. Because you bring your energy, your habits, your structure (or lack of it), and your decision making into your clinic every single day.

I share a real example from my own week, where I could feel myself slipping into overwhelm and firefighting mode, jumping between tasks, being snappy, and basically running on mini eggs instead of carrot sticks. Nothing had actually gone wrong in the business, but I had no clear plan, no protected thinking time, and no structure to hold me.

Here’s the shift I want you to take away: chaos is not a time problem. Chaos is a leadership problem.

So I walk you through a simple framework you can use this week, using ChatGPT (or whatever AI tool you like) as a thinking partner to clear your mental load, spot where you are the bottleneck, and create a structured week with proper CEO time, boundaries, and clear priorities.

And yes, if you’re still undecided about Clinic Growth Live, take this as your sign. It’s time to step up as the CEO of your life and your business.

Key Takeaways ✅

• If your life feels chaotic, your business will feel chaotic too, you cannot separate them.
• You cannot build a calm, profitable clinic from a reactive, unstructured life.
• You do not need more time, you need better structure, clearer priorities, and stronger decision making.
• Chaos is a leadership problem, and leadership starts with how you run your life.
• Use AI as a thinking tool, not just for captions and quick wins.
• A simple weekly reset can take you from overwhelmed and scattered to clear, focused, and leading again.
• Structure creates freedom, not the other way round.

Resources & Links 🔗

• Clinic Growth Live (if you’re on the fence, this is your nudge to decide)

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 6: Clinic Marketing That Works

Welcome

Hello and welcome to this week’s episode of the Treat Your Business podcast. I’m so excited for today’s conversation because we’re continuing on from a couple of recent episodes about the shift in patient behaviour, what people want more of now in their rehabilitation and care, and why trust and choice matter.

This one is a little different from our usual strict business advice. It’s about what’s changing in the industry, the exciting developments in medical technology, what is being taught at university, and what our new graduates may be expecting from us inside our clinics.

Episode Summary

I’m joined again by Liz Clare and Dr Anna Schreiner to talk about what is happening with MBST, why demand is rising, and what the future could look like for conservative care.

We cover MBST’s expansion into new countries, why more patients want to avoid surgery, and how MBST can complement other modalities already used in clinic. We also talk about education and access in the UK, including the University of East London project and why community programmes and research matter.

Key Takeaways

• More patients are questioning the ‘default’ options and looking for conservative care.
• MBST is expanding internationally, with growing interest in regenerative approaches.
• UK demand is rising, alongside a bigger push for education and research.
• The University of East London project is focused on learning, data, and community access.
• MBST can complement existing clinic toolboxes rather than replace them.

Resources & Links

• Connect with Liz Clare on LinkedIn
• Connect with Dr Anna Schreiner on LinkedIn
• Follow MBST UK on social media

Thanks for listening to the Treat Your Business podcast. Hit subscribe and keep joining me for bigger insights and bolder conversations to help you build a clinic and a life you love.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 2: Clinic Leadership, Habits, and CEO Thinking

Today I’m joined by Nicola, my COO in Thrive, and we’re getting into a topic that can feel a bit uncomfortable, but it is one of the most important conversations you can have if you want your clinic to grow.

Episode Summary
In this episode, Nicola and I talk about the things clinic owners tolerate that quietly erode performance over time. We explore why leadership can feel triggering, especially if you have come from workplaces where leadership looked more like dictating, bullying, or conflict.

We also talk about how easy it is to swing too far the other way. Wanting to be liked, avoiding difficult conversations, and telling yourself you do not have time can all become patterns that keep you stuck.

• If you keep discussing the same person, you have tolerated it too long.
• Avoidance often looks like empathy, but it drains you and the business.
• Most “team problems” are unclear expectations.
• If you are not tracking numbers, nobody is.
• Set simple KPIs per role, for therapists: conversion, visits, occupancy.
• Check process and training before blaming the person.
• Lead tough chats with curiosity, not aggression.
• Leadership is learned, get support and practise it.
• Your clinic grows as your leadership grows.

Sponsor
Today’s episode is sponsored by Jane, a clinic management software and EMR. The Jane team knows that when your workday is spent providing care, admin can easily spill into your evenings. Jane’s user friendly online bookings let patients book at their convenience, manage appointments, complete intake forms, and receive SMS and email reminders through a secure portal, saving you from doing it all manually. Head to the link in the show notes to book a personalised demo, and use code Thrive1MO at sign up for a one month grace period applied to your new account.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 12: Mindset, Confidence, and Growth

Welcome

In today’s episode of Treat Your Business, I’m joined by Anna, a pelvic health clinic owner and a client inside my Thrive Activate programme. Anna shares the moment she seriously considered going back to the NHS after 12 years away, after her clinic hit a sudden quiet month and the panic set in.

This is a real conversation about what it feels like when income dips, confidence wobbles, and you start questioning everything, plus what changed once Anna decided to get support and build a plan.

Episode Summary

Anna opened her clinic in late 2021. Early on, things went well, but she was undercharging and relying on organic growth. Then she hit a month where it was totally dead and she started thinking, “Do I just go back to the NHS?”

She shares how she tried to fix things by working harder and doing more research, but without knowing her numbers or having a strategy, the good months and bad months felt random.

We talk about what finally made her book the call, what it felt like joining Thrive, and why the weekly Q and As, monthly pods, and quarterly strategy days helped her stop feeling isolated and start making confident decisions.

Anna also shares the practical changes she made, including introducing treatment plans and packages, getting clear on her numbers, and bringing in support like a VA and an accountant. Now she’s consistently fully booked and stepping into the next stage: building a team so she can reach more women and expand services.

Key Takeaways

• A quiet month can trigger panic when your income feels unpredictable.
• Knowing your numbers and having a plan reduces overwhelm.
• Packages and treatment plans can create steadier income and better patient buy in.
• Support roles (VA, accountant) protect your capacity when the clinic gets busy.
• Community matters. Being around peers who get it makes growth feel possible.

Episode Sponsor

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, book a personalised demo. If you are ready to get started, use the code 'THRIVE1MO' at the time of sign up for a one month grace period on

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 2: Clinic Leadership, Habits, and CEO Thinking

Welcome
Today’s episode is for you if you’re carrying everything and quietly wondering how long you can keep going like this.

Episode Summary
I’m joined by Emma, a neuro physio and clinic owner on an incredible journey inside Thrive. When I first met her, she was exhausted and overwhelmed. Her days started at 5am at a tiny desk in the kitchen, then it was a sprint through kids, clinic, clients, admin, late night emails, and a phone that never stopped. She carried most of the caseload, had no admin support, and was living month to month with no clear plan for the future.

Emma shares the turning point was not one dramatic moment. Life simply became unmanageable. She could not keep pouring into the business while raising her boys and still feel like she had nothing to show for it. She had listened to the podcast for a long time, and finally made the call because she needed hope and a place to start.

We talk about what changed once we began working together. We tackled strategy: pricing, packages, moving away from pay as you go, team structure, marketing, and the numbers. But Emma is clear the biggest shift was mindset: believing in herself, recognising her worth, and seeing what was possible.

The ripple effect has been huge. Emma’s money mindset has changed, and she now has hope for the future, including what is possible for her boys. Her son wants to be a pilot, and where she once would have shut that dream down, she now believes they will find a way. She also shares personal changes, including opening the door to a relationship after years of being single, and stepping into a bigger, beautiful clinic space.

Key Takeaways

• If nothing changes, nothing changes. Sometimes you have to decide it is enough.
• Strategy grows the business, but mindset makes the strategy sustainable.
• Knowing your numbers and capacity gives you control and confidence.
• Community and accountability stop you doing this alone and keep you moving.
• The right support can change your business, and your whole life.

Episode Sponsors:
Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 12: Mindset, Confidence, and Growth

Welcome to the Treat Your Business Podcast, the show for clinic owners who want real, honest advice and tried and tested ways of doing things.

Episode Summary 🎧

If you’re listening as this episode drops in January, you’ll know exactly what we’re talking about. The noise ramps up fast: “Nobody has any money in January”, “It’s Blue Monday”, “The world is a mess”, and it’s easy to slip into fear based decisions.

In this episode, I’m joined by Philippa Aldridge to unpack the money stories that show up for clinic owners at the start of the year, how they get reinforced over Christmas, and how to reset your money mindset so January doesn’t set the tone for the whole year.

Key Takeaways ✨

• Many clinic owners fall into the story that no one has any money in January, and it can quickly become a belief if you keep collecting evidence for it.
• Fear based decisions shrink your actions: you market less, avoid conversations, and assume people will not buy.
• If you stop showing up, your numbers reflect it, and that becomes the proof your brain was looking for.
• Christmas can trigger old money beliefs, especially when you spend time with people whose mindset is not aligned with where you are now.
• January is a powerful time to pause, reset, and reflect, rather than rushing into big decisions.
• Start with curiosity: write down the money stories you are telling yourself, then ask, “Is that definitely true?”
• Use the phrase “A part of me believes…” to create space and stop the story running the show.
• Take a 92 second pause before decisions to let stress settle so you can respond, not react.
• Look for evidence of money around you to support a new belief, because what you filter for is what you will find.
• If gratitude and meditation feel too woo, keep it practical: write things down, ground yourself, and do something different from your usual January pattern.

Episode Sponsor:

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 7: Hiring, Recruitment, and Building a Clinic Team

Welcome
If you’ve ever found yourself struggling to attract the right people, getting ghosted by candidates, or simply tired of recruitment draining your time and energy, this episode is for you. Today, I’m joined by Laura, a recruitment agent, to unpack what candidate experience really means, what’s changed in the hiring market, and why working with an agency might matter more than ever.

Episode Summary
We chat about the challenges clinic owners face when hiring, why the old “post and hope” method no longer works, and the real cost of doing recruitment yourself. Laura shares her insider perspective on why building genuine relationships with candidates is key, how agencies have access to hidden talent, and why timely communication can make or break your next hire.

Key Takeaways

• Recruitment is never a one-time task – it’s an ongoing process that needs your attention
• Agencies can access candidates who aren’t actively job-hunting but are open to the right opportunity
• Sifting through unqualified applications is a huge drain on time and resources
• The right agency will focus on long-term relationships, not just filling roles
• Delays in your recruitment process can cost you top candidates and revenue
• Candidate experience matters – from first contact to onboarding, clear and timely communication is essential
• Outsourcing recruitment isn’t just a cost – it’s an investment in your business’s future
• Start your hiring process early, and think ahead about your clinic’s needs

Resources & Links

• Connect with Laura and her team at https://www.recruittherapists.co.uk/

Episode Sponsor:

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Welcome
Hey, it’s Katie Bell. Today’s episode is proof of what’s possible when you commit to the work and actually implement. I’m joined by Vicky, one of our current Evolve clients, who shares what’s changed in just 12 weeks in her clinic, her confidence, and her leadership.

Episode Summary
In this conversation, Vicky takes you behind the scenes of what her physiotherapy clinic felt like before joining Evolve. She was growing, hiring quickly, and making decisions without a clear strategy, which led to stress, burnout, and some tough team calls. We talk about the real cost of hiring too fast, why knowing your numbers matters, and how clarity creates momentum.

Vicky also shares the practical shifts she’s made already, including raising prices, moving away from pay as you go towards packages, focusing on her core physio services instead of diluting too soon, and getting more confident with sales conversations and marketing decisions.

Key Takeaways

• Hiring too fast creates stress, drains energy, and can stall clinic growth
• Knowing your numbers builds confidence and helps you make better business decisions
• Putting prices up can protect profit margins and support sustainable practice ownership
• Packages improve cash flow and help clients get better outcomes
• Focus beats dilution, especially in a young clinic
• Mindset and strategy together are what drive real change

Episode Sponsor:

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 6: Clinic Marketing That Works

Welcome 👋
Happy New Year everybody, and thank you for being here for the first episode of 2026. I am so excited to be back. I feel like I am really back now. The last few months I have been dipping my toe back into the working world since having my baby, and I finally feel ready to properly dive back into content creation and planning what I want 2026 to look like.

Today’s episode is the real stuff. I am sharing the shift I have just made in my clinic, and why 90% of clinic marketing is now completely pointless.

Episode Summary
In this episode, I break down why so much of what clinic owners are doing in the name of marketing is just noise, and why visibility alone no longer fills your diary. The shift I made was not a new funnel, a new platform, or a shiny tactic. It was a strategic change in how we think about marketing, where we spend time, and what actually influences booking decisions.

I also share a few examples of what I changed in my own clinic, including massively reducing the time spent on social media and getting far more intentional about collaborations, so we stop confusing effort with effectiveness.

Key Takeaways

• Most clinic owners are not failing at marketing. They are overwhelmed by advice that says “post more” and “be everywhere”.
• Marketing should be measured by one question: does this influence booking decisions?
• Trying to market everything to everyone in a multidisciplinary clinic creates mental load, inconsistent messaging, and confusing communication for clients.
• Visibility does not equal trust anymore. Being seen does not mean being chosen.
• Healthcare decisions are emotional and trust led. Proof beats persuasion, and timing beats tactics.
• Good marketing should remove work, not create it. If it relies on constant posting, constant creativity, and being “on” all the time, it is not sustainable.
• The shift I made was moving from activity to leverage, from attention to intention, and from visibility to decision making moments.
• In my clinic, I reduced social media to 5% or less of the marketing team’s time and focused on fewer, higher impact projects.

Resources & Links

• Live masterclass: Wednesday 21st January at 1:00pm (Zoom)
• Register via this link (replay included, but you must register to receive it) https://marketing.thrive-businesscoaching.com/jan-masterclass

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 12: Mindset, Confidence, and Growth

Welcome

Hello everybody, welcome back to the Treat Your Business podcast. If you’re listening on or around 31st December, you might be feeling a mix of relief, gratitude, and that quiet pressure about what’s next. This episode is intentionally gentle. It’s not about big aggressive goals, hustling into the new year, or adding more to your already full plate. Instead, it’s about reflection, perspective, and choosing how you want your life to feel, not just what you want to achieve.

Episode Summary

In this episode, I’m sharing the end of year framework I use with my clients (and for myself) to reset without judgement. We start by looking back with evidence, because when you’re tired your brain will tell you you haven’t done enough. Then we look at the cost of the year, because exhaustion is not a personal failing, it’s information.

Key Takeaways

• Pause before you plan. Reflection is essential if you want next year to feel different.
• Look back with evidence: use your calendar, photos, and journal to remember what you actually did.
• Notice the cost: where did your energy go, what drained you, and what nourished you?
• Score your life areas out of 10 to spot what needs attention in the year ahead.
• Most goal setting starts with Have (results), but sustainable change starts with Be (who you are becoming).
• Ask “how do I want to feel?” first, then let your actions and goals follow.
• Choose a word of the year as a simple filter for decisions and boundaries.

Resources & Links

• Journal prompt: Open your calendar and photos month by month and list what you did, led, created, managed, and navigated
• Clinic Growth Live:https://events.thrive-businesscoaching.com/cgl-waitlist-2026

Sponsors:

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 3: Time, Boundaries, Burnout, and Getting Your Life Back

Welcome

Happy Christmas Eve and welcome back to the podcast. This episode is a little different to what I normally share. It is not about strategy, numbers, growth plans, systems, team, or leadership. It is more reflective and personal, and I wanted to share something I have been exploring quietly for months.

Episode Summary

This week I am sharing a Christmas Eve reflection on something that has been quietly changing the way I work, lead, and live: the energy of my environment.

I have been reading The Calm and Happy Home by Kirsty Gallagher, and it has made me much more aware of how my home, desk, clinic, and even my car can either support me or drain me. Clutter can feel like unfinished business, and when a space feels busy or chaotic, your nervous system is still responding even if you are not consciously thinking about it.

I talk about starting small with decluttering, asking whether your space supports the person you are becoming, and focusing on flow rather than perfection. I also share a few things I have been experimenting with around feng shui, plus a reminder that getting help at home is not indulgent, it is strategic.

Key Takeaways

• Everything is energy, and your environment influences you more than you realise.
• Clutter is like unfinished business and it creates an energetic drag.
• Start small: one drawer, one surface, one cupboard that would instantly make you feel lighter.
• Ask yourself: Does this support the person I am becoming?
• Organisation is about flow and ease, not perfection.
• Fixing small annoyances removes friction and frees up capacity.
• Your desk is your command centre. What is in your eye line matters.
• Getting support (cleaner, help at home, VA) can be a strategic way to protect your energy.

Episode Sponsor

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account.

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 11: Retention, Quiet Periods, and Seasonal Planning

You are a clinic owner and it feels a bit quiet right now. Then this episode is for you if you’ve caught yourself refreshing your diary, wondering whether you should run an offer, post more on social media, or questioning whether you’re doing something wrong. I want you to pause. Because quiet periods do not kill clinics. Panicked decisions do.

In this episode, I’m talking you off the ledge without sugarcoating it. I’m giving you clarity, perspective for this time of year, and practical actions so you can lead your clinic properly through this season.

Episode Summary 🎧
If your diary feels a bit gappy in December, you’re not failing and nothing has suddenly gone wrong. This happens every single year. We have seasons, school holidays, weather changes, travel, and people deprioritising appointments. The problem is what we do next.

When fear kicks in, logic disappears and that’s when clinic owners make expensive decisions like rushed discounts, messy offers, adding random services, and undermining team confidence. Quiet periods don’t create instability, they reveal what’s underneath, like weak systems, inconsistent marketing, poor retention, unclear numbers, or relying too heavily on new patients.

Key Takeaways ✅

• Quiet does not mean your clinic is failing, but panicked decisions can create long term problems.
• Busy periods can hide weak systems. Quiet periods expose what needs fixing.
• Stop making decisions from emotion and start with the data. Clarity kills panic.
• Do not rush into discounts, desperate offers, or adding new services. You do not need more ideas, you need better execution of the basics.
• Reactivation beats attraction. The fastest way to fill your clinic is often past patients who already know you.
• Retention fixes more diary issues than marketing ever will. The problem is usually conversion and continuity, not demand.
• Use quiet time as CEO time to review systems, improve scripts, train your team, and strengthen foundations.
• Christmas happens every year, so plan, forecast, and project for seasonal capacity changes instead of acting surprised by them.
• Calm leaders make strong decisions, and strong decisions compound over time.

Resources & Links 🔗

• Jane App UK: janeapp.co.uk
• Instagram: @janeappuk
• Book a demo or get in touch for support via their website

Thanks for listening! If you found this episode helpful, please subscribe and join me next time for more honest conversations to help you build a clinic and a life you love. 💙

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 9: Tech, Tools, AI, and Clinic Software

Hey listeners! Katie here. Today’s episode took a totally unexpected turn – what started as a chat about tech and software for clinics became a much deeper conversation about self-worth, value, and the human side of technology. I loved recording this one, and I think you’ll find it thought-provoking and reassuring, especially if you’ve ever agonised over changing your clinic software or worried about the security of your patients’ data.

Episode Summary ✨I’m joined by Javia from Jane App, who shares her insights from eight years in the industry. We cover:

• The real reasons clinic owners hesitate to invest in new software (spoiler: it’s not just the cost)
• Why moving to a new system isn’t as scary as it seems – especially with the right support
• The importance of planning your business tech for where you want to be in 12–24 months, not just where you are now
• How cloud-based systems like Jane keep your data more secure than any filing cabinet
• The critical role of human support and community in tech adoption
• Why work-life balance matters and how the right systems can help you achieve it
• Shifting from a scarcity mindset to an abundance mindset when investing in your business

Key Takeaways 📝* Don’t let fear of the unknown hold you back from making positive changes in your clinic * Tech support should feel like a partnership – look for companies who offer real human help * Your time is precious. Invest in systems that give you more of it, not less * Security concerns are normal, but modern medical software is often safer than paper * Plan your tech for the business you want, not just the business you have today * You don’t have to do everything yourself – it’s okay (and smart) to outsource and get help

Resources & Links 🔗* Jane App UK: janeapp.co.uk * Instagram: @janeappuk * Book a demo or get in touch for support via their website

Thanks for listening! If you found this episode helpful, please subscribe and join me next time for more honest conversations to help you build a clinic and a life you love. 💙

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Season 10: Patient Care Innovation and Clinical Topics

Welcome 👋Hey lovely listeners, Katie here! I’m absolutely thrilled to bring you another episode of the Treat Your Business podcast. Today, I’m joined by two incredible clinic owners, Ian Andrews and James Scrimshaw, to chat about MBST and the real impact it’s had on their clinics and their lives.

Episode SummaryIn this episode, I dive into a bold conversation with Ian and James about why they turned to MBST, what it’s meant for their practices, and the lessons they’ve learned along the way. We cover everything from their personal experiences with chronic pain to making big business investments based on gut instinct, and how MBST has become a game-changer for their patients.

Key Takeaways 💡* Both Ian and James were driven by personal need and curiosity to find better solutions for their patients, especially for those with arthritic and chronic issues. * MBST filled a major gap in their treatment toolbox, offering real solutions where hands-on care and traditional rehab reached their limits. * Their decisions to invest in MBST were based on instinct and belief in its potential, not just the numbers. * Educating their teams and patients is key – it’s all about understanding the root cause and treating each person individually. * MBST has changed the way they approach healing, making them feel they couldn’t run their clinics without it now. * Success is measured by patient outcomes and word of mouth, not just keeping people coming back for endless sessions.

Resources & Links 🔗* Learn more about MBST: MBST Health Website * Connect with Ian Andrews (Oakwood Physiotherapy, Bingham) * Connect with James Scrimshaw (Bristol)

A huge thank you to MBST, our headline sponsor for the Treat Your Business podcast. We are so grateful to them for allowing us to continue sharing these amazing opportunities and conversations with all of you. Their support makes it possible for us to keep bringing valuable insights to clinic owners everywhere.

Thank you for tuning in! If you’re curious about MBST or want to learn more, check out the website or connect with a practitioner for a proper chat. Don’t forget to subscribe for more honest conversations to help you build a clinic and a life you love!

Treat Your Business podcast is proudly sponsored by Klatch:
Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.

Find out more at https://www.klatch.co.uk

Resources & Links:

Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

Website: https://Thrive-businesscoaching.com

Free Resources: https://treatyourbusiness.com

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Hey everybody, welcome back to the Thrive Treat Your Business podcast. I am so excited to share something big with you in this episode. If you are a physio, sports therapist, podiatrist or clinic owner who is passionate about helping people but feels like your business is running you instead of the other way round, this one is absolutely for you.

Episode summary

In this short, sharp episode I am lifting the lid on Clinic Growth Live version two. Clinic Growth Live is my one day, in person event created specifically for clinic owners in the health and wellness space who want freedom, profit and impact without burning out.

We are back on Friday 27 March 2026 from 9am to 5pm at the Leonardo Hotel and Conference Venue at Hinkley Island in Leicestershire. If you came to version one, you will know it was wild, high energy and full of sequins. This year we have gone bigger, better, shinier and fully branded, and we have doubled capacity to 200 seats.

If you are stuck in back to back clients, paying yourself last, winging your marketing and avoiding your numbers, this is exactly why Clinic Growth Live exists. Across the day I will walk you through the same framework that has helped over 378 clinic owners go from overworked and underpaid to calm, confident and profitable.

Key takeaways

• Clinic Growth Live version two is happening on Friday 27 March 2026, 9am to 5pm, at the Leonardo Hotel and Conference Venue, Hinkley Island, Leicestershire
• The event is for physios, sports therapists, podiatrists, osteopaths and Pilates or studio based clinic owners in the health and wellness space
• It is not for beauty or holistic therapy businesses, it is tailored to healthcare clinics that serve paying clients and want to scale sustainably
• You will learn how to reduce your clinical hours so you have time to think strategically and grow your business
• You will discover how to pay yourself first and pay yourself more every single month
• You will work on building systems and, if you choose, a team that can run without you being there all the time
• You will leave with your own clear 30 day plan so you are not just inspired, you are equipped to take action the very next day
• Waiting list members get first access to tickets, early bird pricing at 97 pounds plus VAT, and exclusive bonuses and perks
• The framework we use has already helped clinic owners move from late nights, constant emails and no holidays to more time at home, more holidays and more profit in their accounts

Resources and links

• Join the Clinic Growth Live 2026 waiting

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

https://events.thrive-businesscoaching.com/cgl-waitlist-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

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Welcome

Hello listeners, welcome back to the Treat Your Business Podcast. I am super excited you are here because today we are talking about something that can completely change how your clinic runs and how you feel about running it. If you have ever said things like “it is just quicker if I do it myself” or “I cannot find anybody who does it like me” or “I have tried and they do not get it right so I have taken the job back” then this episode is for you. I am joined by our COO in Thrive, Nichola, and we are diving into how to get the best out of your practice manager or business manager without micromanaging them.

Episode Summary

In this episode, Nichola and I unpack what a great practice manager actually does and how that role should sit alongside you as the CEO. We talk about the difference between a practice manager and an administrator, what you should never delegate as the owner and what you absolutely must let go of. We explore why so many clinic owners become the bottleneck, constantly firefighting and feeling exhausted, and how unclear roles and poor communication turn your practice manager into a reactive doer instead of a strategic partner. We also talk honestly about trust, identity, perfectionism and control, and why you have to be willing to hire people who are better than you in their area if you want the clinic and your life to grow.

Key Takeaways

• Your job as CEO is vision, leadership, culture and big financial decisions, not doing all the things
• A strong practice manager owns day to day operations, systems, team communication, tech and data
• If every decision has to go through you, you have already waited too long to hire for this role
• Trust, clear outcomes, a weekly meeting rhythm and simple KPIs stop micromanagement for both of you

Resources & Links

Today’s episode is sponsored by Jane, clinic management software and EMR. Jane’s online bookings and secure client portal help you reclaim your evenings and weekends by taking admin off your plate. To see how Jane can support your clinic, head to the link in the show notes to book a personalised demo. If you are ready to get started, use the code Thrive one mo at the time of sign up for a one month grace period on your new account.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

https://events.thrive-businesscoaching.com/cgl-waitlist-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

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Welcome
Are you going to the Therapy Expo? If you are, I want to see you! We're going to be there with a bigger stand than ever before, and loads of my team will be joining. I’m presenting twice on the Wednesday at the STA stand, so make sure you come along. My talks are always fun, full of energy, and packed with great takeaways. Plus, we’re running free short coaching sessions all day Wednesday and Thursday. You’ll get one-on-one access to me and my team, so don’t miss out – last year we ran out of slots really quickly! Book your coaching session: https://events.thrive-businesscoaching.com/hot-seat-booking

Episode Summary
Today, I’m joined by Liz Clare, Managing Director of MBST UK (now MBST Health), and Dr Anna, Chief Medical Officer at MBST Global. We dive into what MBST is, how it’s transforming sports and physiotherapy, and why it’s a game changer for clinics and patients. Anna shares her expertise as an orthopaedic and trauma surgeon, and we discuss the science behind MBST, its benefits for all ages, and the exciting growth of MBST Health.

Key Takeaways

• MBST is a non-invasive, pain-free therapy that works at the cellular level to support healing and long-term recovery.
• It’s suitable for everyone – from professional athletes to older adults, and it fits alongside other modalities like shockwave and laser therapy.
• MBST clinics in the UK have grown organically through patient results and practitioner passion, not sales teams.
• The technology is innovative, with no known side effects since 1998, and it’s supported by cutting-edge research and a strong professional community.
• Pricing models vary, but clinics typically charge £1,500–£1,700 for a full course, with aftercare and assessment included.
• MBST sets clinics apart, offering something unique and modern for patients, especially those with chronic conditions or osteoporosis.

Resources & Links

• Connect with Liz and Anna on LinkedIn and Instagram

Episode Sponsor: Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

https://events.thrive-businesscoaching.com/cgl-waitlist-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

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Welcome

This week, I’m sharing a powerful reflection from our Activate Masters boardroom session. If you’re a clinic owner who’s constantly juggling business, family, and the never-ending to-do list, you’ll find plenty to relate to here.

Episode Summary

Let’s get real about the hidden cost of doing it all. After our live strategy days, I sat down with our Activate Masters members for a boardroom session that got right to the heart of why so many of us feel stuck and exhausted. It’s not just about needing help with social media or hiring someone for odd jobs. We talked about why we end up undervaluing our time, taking on every task at home and in the clinic, and why so many of us fall into the trap of trying to be superwoman.

One member’s “simple” marketing question turned out to be so much more. Together, we uncovered the real challenge and worked through practical steps to break the cycle. In this episode, I walk you through how to do a proper time analysis, the importance of outsourcing, and why saying “no” isn’t selfish. I even share a few stories from my own world (including the infamous toilet roll saga) to show how the little things really do add up.

Key Takeaways

• The real reason you might feel trapped and exhausted as a clinic owner
• How to uncover and tackle the hidden tasks draining your energy
• Practical ways to start valuing your time and letting go of “doing it all”
• Why saying no to rescuing everyone is a gift to yourself and your business
• How creating space in your week can lead to better decisions, more profit, and a happier you

Resources & Links

• Book a demo of Jane clinic management software: [see show notes for link]
• Use code Thrive one mo for a one month grace period with Jane
• Want support and accountability from people who get it? Find out more about Activate and our boardroom sessions

Episode Sponsor: Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Thank you for listening!

If you’re ready to step off the hamster wheel and start valuing your time, I’d love to hear what you’re letting go of this week. Drop me a message—I’m always in your corner. Remember, you don’t have to do it all to be a superwoman. Your time is valuable, and so are you.

Subscribe for more honest conversations, practical tips, and a big cheer from me every single we

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

https://events.thrive-businesscoaching.com/cgl-waitlist-2026

🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree

• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1

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Welcome
This week on the Treat Your Business podcast, I'm taking you behind the scenes of our recent live strategy days with our Thrive members. This was one of the most powerful events I've ever delivered, filled with breakthrough moments, laughter, tears, and a lesson about how our belief lens shapes our business.

Episode Summary
This episode is all about the belief lens through which we run our clinics and businesses. I share a deeply moving story from our strategy days where Jojo and Pete, long-time clinic owners, confronted the beliefs that were holding them back from paying themselves what they truly deserve. We dig into how money beliefs, often picked up in childhood, can create ceilings in our business and keep us stuck, even when everything else seems to be in place. You'll hear how a powerful coaching moment helped Pete challenge his fears, rewrite his story, and finally take action to value himself and Jojo first in their business. I also share practical steps to identify and upgrade your own beliefs so you can create more freedom, profit, and satisfaction in your clinic.

Key Takeaways

• Your business is being run through your belief lens – your current mindset shapes every decision you make.
• Childhood money beliefs can still be running the show in your business today, creating invisible ceilings.
• Real change happens when you challenge and rewrite these beliefs, not just by adding more strategy.
• Paying yourself first is essential – you wouldn't skip paying your staff, so don't skip paying yourself.
• Action steps: Reflect on your money beliefs, rewrite them, and take practical action to prove your new belief is possible.
• Surround yourself with people who have the beliefs you want to adopt, and repeat your new beliefs often.

Resources & Links

• Join our next live strategy day in November – limited non-member spaces available!

Episode Sponsor: Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Thank you for listening!
I hope Pete and Jojo's story inspires you to reflect on your own belief lens and take steps to elevate your business and your life. If you wouldn't miss paying your staff, don't miss paying yourself. Value yourself first and your business will rise to meet you. For more insights and honest conversations, hit subscribe and join me next time on the

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome
Alright, let’s be honest, if you’re a clinic owner, you know what it’s like to have a million things on your to-do list and still find yourself deep cleaning your desk, making another coffee, or suddenly deciding now is the perfect time to reorganise your entire reception area. Yep, we’re talking about procrastination. I’m Katie Bell and this episode is all about getting real, busting through the fluff, and helping you move past the things that hold you back. If you’ve ever found yourself doing literally anything except the one thing that will move your business forward, you’re in good company – and you’re definitely in the right place.

Episode Summary
This week, I’m joined by the brilliant Philippa Alrdridge as we dive headfirst into the world of procrastination. We unpack what it really means, why it’s not just about being lazy, and how it’s actually a clever little safety mechanism your brain uses to keep you firmly in your comfort zone. We get honest about our own procrastination habits (yes, even me), and share practical tips for recognising when you’re stuck, getting curious about what’s really going on, and finally taking action – even if it’s just for five minutes.

We talk about the power of community and why surrounding yourself with the right people (the Thrive crew, obviously) is a game-changer for breaking free from old patterns. Plus, there’s a bit of Sheffield humour, some mum-life realness, and a big reminder that business is meant to be simple, not overcomplicated by endless overthinking.

Key Highlights

• What procrastination really is (spoiler: it’s not laziness)
• Why your brain tricks you into staying “safe” and how to spot the signs
• The hidden costs of putting things off, from missed opportunities to extra stress
• How to get out of your own head and into action, even if you start small
• The magic of community and why you’re the average of the five people you hang around with
• Practical questions and mindset shifts to help you move forward today

Episode Sponsor: Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Thanks for Listening
If you loved this episode, hit subscribe and stick around for more honest chats, bigger insights, and plenty of truth bombs.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome 🎉

Hello and welcome to the Treat Your Business podcast! I’m Katie Bell, and today I’m sharing something that’s been sitting with me recently, inspired by “The Hustle Cure” by Sophie Cliff. As a positive psychology practitioner, Sophie’s principles really resonate with me, especially around focusing on strengths rather than always trying to fix weaknesses. I’ll be diving into her manifesto for a different way of working, adding my own reflections and honest questions along the way.

Episode Summary 📝

In this episode, I take you through ten guiding principles for clinic owners who want to break free from the endless hustle and create a business and life that truly feels successful. I talk about why your definition of success is the only one that matters, building your identity beyond your achievements, quitting the comparison game, and challenging your inner critic. I also share why embracing who you are is more powerful than endlessly trying to fix yourself, and the importance of knowing that just because you can do something, doesn’t mean you should.

Key Takeaways ⭐

• The only version of success that matters is your own. Don’t chase someone else’s idea of what success should look like.
• Build an identity that’s more than just your job title or achievements. You are so much more than your clinic.
• Quit the comparison game. Focus on your own path and do less, but do it better.
• Challenge your inner critic. Outsource when you can and remember you don’t have to do it all.
• Embrace who you are—your strengths, rhythms, and ways of working.
• Just because you can do something, doesn’t mean you should. Protect your time and energy.
• Harness the power of future regret by making sure you spend your time on what truly matters.
• Celebrate your wins, no matter how small. What gets recognised gets repeated.
• Be in the season you’re in. Give yourself permission to slow down or focus as needed.
• Lean into what feels good. Sprinkle some joy and fun into your business and life.

Resources & Links 🔗

• “The Hustle Cure” by Sophie Cliff

Episode Sponsor: Jane clinic management software: Book a personalised demo Use code Thrive one mo for a one-month grace period on your new account.

Final Thoughts 💭

I’d love for you to pick one of these manifesto points and reflect on how you could live it out in your own life and business. Your one wild and precious life is too important to waste on someone else’s version of success.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome
Welcome back to the Treat Your Business podcast. I’m Katie Bell, clinic owner, bestselling author, physiotherapist, and your business mentor. After 150 episodes, I’m still here to give you real, honest advice and tried and tested ways to grow your clinic and your life. 🎉

Episode Summary
In this special 150th episode, I’m sharing why leaning into your strengths is the game changer for clinic owners. Forget trying to be brilliant at everything. I’ll walk you through how to spot your superpowers, why it’s okay to let go of your weaknesses, and how designing your business around what lights you up will help you make more money, get your time back, and enjoy your business more. Plus, I’ll let you in on some of my own struggles (yes, stacking the dishwasher made the list!) and how I learned to stop trying to fix things that just aren’t my thing.

Key Takeaways
✨ You don’t have to be good at everything - just a few things that matter most
✨ Playing to your strengths gives you more energy, better results, and more joy
✨ Make a simple strengths and struggles list: three things you love, three things you dread
✨ Outsource, delegate, or just stop doing what drains you
✨ Your weaknesses aren’t flaws - they’re someone else’s strengths waiting to join your team

Resources & Links
👉 Invest in your team’s growth. Our face-to-face therapist transformation course is back this December in Sheffield - only nine seats left!

Final Thoughts
Remember, you only need to be brilliant at a very few things to build the business and life you want. Lean into your strengths, don’t try to fix your weaknesses, and let’s celebrate what makes you unique. Thanks for joining me—if you had a lightbulb moment, pass this on to someone who needs it. See you next time!

💙 Katie

Episode Sponsor: Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome back to the Treat Your Business podcast. It’s just me, Katie Bell, with you for the next three weeks as I kick off a little solo series I’m calling “Beyond the Treatment Room.” I’ll be honest, I was tempted to record a full episode reflecting on the first six weeks of being a mum, but I realised I’m still very much in the trenches. So, I’m parking the parenting wisdom for now and focusing on something that’s really hit home for me lately, defining what success really means.

If you’ve been running a clinic for any amount of time, you’ll know how easy it is to get swept up in someone else’s version of success. Instagram will have you believing you’re not even a business owner unless you’re hitting seven figures. But let’s get real - success looks different for everyone. Whether your goal is to work three days a week and pick the kids up from nursery, or you want to smash through to seven figures and travel the world, your version of success is yours alone.

In this episode, I’m sharing my own journey of redefining what success means, especially now I’m a mum. I’ll talk about the trap of chasing borrowed success, how easy it is to get caught up in the hustle, and the real truth behind those shiny Instagram numbers. Spoiler alert: more revenue doesn’t always mean more happiness.

We’ll dig into three big questions:

1. What do you want your life to look like right now, in this season?
2. How do you want to feel in your business?
3. What impact do you want your clinic to have on your clients, your team, and your community?

I’ll also share some honest stories from my own business and maternity leave, including the reality of “maternity pay” as a business owner (spoiler: it’s basically nothing), and why I’ve had to make my business work for my life, not the other way round.

So, grab a cuppa, take 15 minutes this week to think about your own success statements, and let’s start building a business that actually works for you.

Key Takeaways:

• Your definition of success is unique to you - don’t get caught chasing someone else’s dream.
• Revenue is only one piece of the puzzle. Focus on profit, time, and how your business supports your life.
• Ask yourself what you want your life and business to look like, how you want to feel, and what impact you want to make.
• Build your business around your own version of success, not Instagram’s.

Episode Sponsor: Jane.app

Clinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome

Hi,Katie Bell here, and if you’re new here, a massive welcome to the Treat Your Business podcast. Whether this is your first listen or you’re a regular, I’m so glad you’re tuning in. This week, I’m diving into something that so many of us need to hear: what to do when you’re feeling overwhelmed, distracted, and a bit frazzled, like your brain’s running on too many tabs.

Episode Summary
Ever look at your browser and realise you’ve got 65 tabs open? That’s how life as an entrepreneur or clinic owner can feel. Tired but wired, working hard but not really moving forward. If you’re doing all the things but none of them seem to be working, let me reassure you: you’re not broken, you’re not failing, and you’re definitely not behind. You’re simply in the middle of a big shift.

In this episode, I’m talking about what’s really going on when you feel this way, and more importantly, what you can do about it. Grab a cuppa and settle in.

Key Takeaways
✨ Overwhelm often isn’t about how much you’re doing, but about how much change you’re experiencing.
✨ Growth and change can feel uncomfortable, but that’s totally normal.
✨ The cure for overwhelm isn’t more information or more ideas, it’s focus and action.
✨ Pick one thing that matters most right now and give it your full attention.
✨ You don’t need another idea, you need to implement the ones you already have.
✨ Trust yourself to go deep, not wide. Consistency and commitment win the day, even when it’s boring or uncomfortable.

Practical Steps to Reclaim Focus

1. Mute the Noise: Step away from social media or mute accounts that trigger comparison or doubt.
2. Set a Consumption Limit: Cap your learning time each week. Spend more time doing than consuming.
3. Pick Your Lane: Decide what season of business you’re in and choose one focus for the next 90 days.
4. Revisit Your Strategy: Go back to your plan, check your 30-day goals, and let them ground you.
5. Seek Clarity: Reach out to your coach or a buddy for a sense check and support.

Resources & Links
This episode is sponsored by Jane, the clinic management software and EMR. If you want to reclaim your evenings and weekends, check out the link in the show notes for a personalised demo. Use code Thriveonemo when you sign up for a one month grace period.

Final Thoughts
If you’re feeling frazzled, you’re not weak or failing, you’re just in motion, doing the brave work of change. Be kind to yourself. Turn down the noise

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

View Details

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Welcome
Welcome back to the Treat Your Business podcast! This week, I’m diving into the recruitment crisis we’re all feeling in the clinical world – but I’m not just here to moan, I’m here to shine a light on the opportunities as well. I’m joined by the fabulous Carys Roberts from Swan Physio and Cygnet, who’s back by popular demand. We’re unpacking how student placements can transform not only your clinic but also the careers of the next generation of clinicians. Trust me, if you’re overwhelmed with recruitment or just fancy a fresh approach, you’ll want to listen in!

Episode Summary
In this episode, we get real about the challenges facing clinic owners – from the lack of hands-on experience in new grads to the ever-changing employment rights. Carys shares her journey from juggling five jobs to running a thriving, multidisciplinary clinic and supporting student placements for over 15 years. We talk through how bringing students into your business (yes, funded placements!) isn’t just about giving back – it’s a strategic move to help you grow, recruit confidently, and future-proof your clinic. Expect practical tips, a few laughs, and honest chat about what actually works in the real world.

Key Takeaways
✨ There’s a recruitment challenge, but also a huge opportunity if you’re open to student placements
✨ Funded placements can be a game-changer for your business – you get to “try before you buy”
✨ Building the right processes and onboarding is crucial for success (yes, Carys is the spreadsheet queen!)
✨ Student placements aren’t just for physio clinics – there are options for everyone
✨ It’s all about finding the right fit: attitude and values matter more than clinical skills at first
✨ Students can add value in surprising ways – from running classes to bringing fresh ideas
✨ Start the conversation now, even if you’re not ready yet – it takes time to build the right infrastructure
✨ You’re not alone: bespoke support and resources are available to help you every step of the way

Resources & Links
🔗 Find out more about Carys and student placements at swanphysio.co.uk/s

Ready to take action?
If you’re feeling the recruitment pinch or just want to future-proof your clinic, don’t wait – reach out, start the conversation, and see how student placements could work for you. You might just find your next superstar!

Thanks for tuning in – as always, if you loved this episode, let me know, share it with your fellow clinic owners, and keep an eye out for more practical tips and real talk in

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome 👋

Welcome back to the Treat Your Business podcast! This week, I’m joined once again by the wonderful Ben from Jane, our episode sponsor and a familiar face around here (third time on the show, he’s practically part of the furniture now!). If you’re a clinic owner who’s ever wondered how to make your software work harder for you, this episode is packed with practical tips and real talk.

Episode Summary 💡

In this episode, Ben and I dig into a challenge we all face: making the most of the software in our clinics. Let’s be honest, most of us only use a fraction of what’s available, and it’s easy to feel time-poor when there’s so much to juggle. Ben shares brilliant insights on how to unlock hidden features, save hours every week, and get a real return on your investment, without the overwhelm.

We talk about the importance of stepping back from the day-to-day, even if it means sacrificing a bit of short-term income, so you can set up systems that give you more time, energy, and freedom in the long run.

Key Takeaways 📝

• Don’t just “set and forget” your software: Most clinic owners use just 5–10% of their software’s features. Take time to learn what’s possible and let it work for you!
• Short-term pain for long-term gain: Sometimes you need to step back, invest a day or two in optimising your systems, and watch the benefits snowball.
• Retention tools are your secret weapon: Use features like rebooking reminders, cancellation reports, and automated follow-ups to keep clients coming back.
• Track your time and tasks: Do a simple time analysis for a week - where are you spending hours on admin that could be automated?
• Don’t be afraid to ask for help: Ben and the Jane team are there to support you every step of the way - take advantage of those setup calls!
• Balance your availability: More open slots don’t always mean more bookings. Use tools like “make me look busy” to manage your diary and create demand.
• A process-driven business is a great business: Even as a sole trader, get your processes out of your head and into your systems.

Resources & Links 🔗

• Learn more about Jane and book a personalised demo: Jane.app
• Use code Thriveonemo at sign up for a one-month grace period!
• Got questions for Ben? Reach out through the Jane websiteor give their UK team a call.

A huge thank you to Jane.app for sponsoring this episode and to Ben f

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome 👋

This week, I’m absolutely thrilled to bring you a truly inspiring conversation with one of my favourite people, Bruno De Jongh. Bruno’s been part of our Thrive community for over two years now, and his journey is nothing short of phenomenal. His energy is absolutely tonic, and I know you’re going to love hearing how he’s transformed both his business and his mindset. So, sit back, relax, and let yourself be inspired by what’s possible when you choose to step up and do the work!

Episode Summary 💡

In this episode, I chat with Bruno about his journey from chaos and overwhelm to clarity, confidence, and control in his business. We talk openly about the struggles he faced, feeling stuck, not knowing his numbers, and the anxiety that comes with running a busy clinic without structure. Bruno shares how joining Thrive (and actually engaging with it!) was the turning point that helped him shift his mindset, implement real strategies, and become the empowered business owner he is today.

We dive into the importance of showing up, taking action, and embracing discomfort as the path to growth. Bruno gets real about the personal changes he’s made too, letting go of distractions, working on self-worth, and learning to delegate so he can focus on his strengths. It’s a conversation packed with honesty, practical advice, and a big dose of encouragement for anyone feeling overwhelmed or stuck in their business right now.

Key Takeaways ✨

• You’re not alone: Whatever you’re struggling with, someone else has been there. Community and support are game changers.
• Mindset matters: Real change starts with how you think about yourself and your business. Working on you is just as important as working on your strategy.
• Action over perfection: It’s not about having all the answers, it’s about showing up, being present, and taking the next step.
• Embrace discomfort: Growth only happens when you’re willing to get a bit uncomfortable and try new things.
• Delegate and focus: Lean into your strengths and let others handle what drains your energy, your business will thank you for it!

Resources & Links 🔗

• Find out more about Thrive and our coaching programmes: https://thrive-businesscoaching.com/programs/
• Want to chat about your clinic? Drop me a DM or book a FREE call via the website!: https://call.thrive-businesscoaching.com/discovery-call

If This Resona

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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“If we are not investigated, why do I need to be compliant?”

Welcome back to the Treat Your Business podcast! I’m Katie, and in this episode, I’m diving into the world of compliance, why it matters, even if you’re not being audited or investigated, and how you can make it a real strength in your clinic. I’m joined by the brilliant Sarah and Sandra from HCPG, who are experts in helping clinic owners like us plug the gaps and build solid, safe businesses without any judgement. If you’ve ever felt unsure about what you need in place or worried you’re missing something crucial, this conversation is for you.

Episode Summary 📝

Today, I chat with Sarah and Sandra about all things compliance. We talk about why so many physios and clinic owners put compliance on the back burner, especially when no one is checking up on us. Sarah explains how the current system allows physios to fly under the radar and why that can be risky. Sandra shares her experience from running private practices and working in the NHS, and together they highlight why having solid compliance foundations is just like building a house, you might not see the value straight away, but you’ll absolutely sleep better at night knowing everything is safe and secure.

We also dig into the real reasons compliance slips down the to-do list, how patient expectations have shifted since COVID, and why most people who seek help are much less compliant than they thought (and that’s completely normal!). The big message? It’s never too late to get support and start making small changes.

Key Takeaways ⭐

• Compliance isn’t just about ticking boxes or having policies on a shelf, it’s about understanding what you have and how to use it.
• Most clinic owners have more gaps than they realise, but getting support is the best first step.
• Patient expectations are higher than ever, and being able to evidence your compliance is essential.
• Don’t rely on generic or AI-generated policies, make sure you actually understand your processes and can demonstrate them.
• It’s normal to feel nervous about asking for help, but Sarah and Sandra are truly supportive and not here to judge.
• Small, simple changes can make a huge difference to your business and your peace of mind.

Resources & Links 🔗

• Book a call with Sarah and Sandra: www.hcpg.co.uk
• Email: sandra@hcpg.co.uk or sarah@hcpg.co.uk

If you’re listening and thinking, “This is me, I need to pull my hea

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome
Hello and welcome to the Treat Your Business Podcast. I’m Katie Bell, and this week I’m diving into a situation that so many clinic owners face, what to do when you realise you’ve got the right person, but they’re in the wrong seat, or perhaps the wrong person in the right seat. It’s something I see all the time in our Thrive community, and it’s a challenge every growing business has to navigate. 🌱

Episode Summary
In this episode, I’m sharing why team churn is so common as we grow and why it’s not always a bad thing. I talk about the early days of hiring, when you just need someone with a pulse!, and how, as your business grows, it’s vital to focus on getting the right people in the right seats. I introduce the GWC framework (Get it, Want it, Capacity to do it) from the Entrepreneurial Operating System, and I break down how to analyse your team, set your cultural bar, and have those tough but essential conversations when someone’s not quite fitting. I also share my own experiences of getting this wrong, what I’ve learned, and why intentional culture creation is the real key to sustainable growth.

Key Takeaways

• Your business will only grow as far as the strength and alignment of your team
• It’s normal to outgrow team members or find they’re no longer the right fit
• Use the GWC framework to analyse roles and people: do they get it, want it, and have the capacity?
• Setting a clear bar for your values and culture helps you make objective decisions
• Don’t avoid the hard conversations—leadership means making decisions with empathy and clarity
• Regularly review your accountability chart and delegate where possible so you can focus on growth

Resources & Links

• Sponsored by VBS Medical Limited: Exclusive distributors of K Laser and Indi A therapy in the UK and Ireland. Find out more and book your free trial at www.pbsmedical.com
• Want to dive deeper into team building and leadership? Join our Thrive coaching community for more support and resources: https://thrive-businesscoaching.com

Episode Sponsor

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome
Hello and welcome to another episode of the Treat Your Business podcast. I’m really excited for this conversation with Andy Goldman, who joins me to share his expertise on all things LinkedIn for clinic owners and healthcare businesses. Whether you’re a regular on LinkedIn or, like me, feel a bit guilty for not showing up enough, this episode is packed with practical advice to help you stand out and make the most of your online presence.

Episode Summary
Andy is a physiotherapist turned copywriter and LinkedIn trainer, passionate about helping healthcare business owners optimise their profiles, build networks, and attract the right people, be it new clients, collaborators, or team members. We chat about the power of showing up on LinkedIn, why your profile is your shop window, and how posting once a week can put you among the top creators.

We also discuss the difference between followers and connections, the importance of a clear headline and strong banner, and why you should always reply to comments. Andy shares his top three clinic owner mistakes on LinkedIn and gives actionable tips to fix them. Plus, we cover rotating content, repurposing evergreen posts, and keeping your messaging consistent to attract dream clients and hires.

Key Takeaways
✨ Your LinkedIn profile is your shop window, make your banner and headline count
👀 Posting just once a week puts you in the top 5% of creators
💡 Speak to your dream client in your profile and content
🔄 Repurpose evergreen content and keep your messaging consistent
🤝 Build a relevant, engaged network, not just big numbers
📝 Always reply to comments and nurture your network
🎯 Be strategic, know your purpose for being on LinkedIn

Resources & Links

• Connect with Andy Goldman on LinkedIn
• Andy’s website: andygoldman.co.uk
• Email: hello@andygoldman.co.uk

Episode Sponsor

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsm

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome
Welcome back to the Treat Your Business Podcast. I’m Katie Bell and today I’m joined by Charlie Klatch, founder of Klatch, a healthcare marketing agency that’s all about helping clinics like yours grow in a way that’s both strategic and sustainable. If you’ve ever found yourself rolling your eyes at projections or wondering where your new patients are actually coming from, you’re in the right place.

Episode Summary
In this episode, Charlie and I get real about marketing attribution – yes, that “not-so-sexy” topic that’s actually the key to unlocking your clinic’s growth. We talk about why it’s so important to know exactly where your leads are coming from, how to track what’s working (and what’s not), and why making decisions based on data rather than guesswork is the way forward. Charlie also shares what to look for in a marketing agency, how to build trust with your marketing partners, and why brand building and collecting reviews are your best friends right now. Plus, we touch on the impact of AI search and how clinics can stay ahead without getting overwhelmed by all the techy stuff.

Key Takeaways
✨ If you can’t measure it, you can’t manage it – attribution is everything
✨ Transparency and trust are non-negotiable when working with agencies
✨ Brand building and collecting reviews are the new superpowers for clinics
✨ Focus on location and name when starting out – they make a huge difference
✨ Don’t get lost in the tech – get your fundamentals right and growth will follow
✨ Compounding good decisions over time creates a real growth machine

Resources & Links

• 🔗 Find out more about Klatch and book a discovery call: https://www.klatch.co.uk/
• Enrolment now open for Sept EVOLVE Programme: https://join.thrive-businesscoaching.com/evolve-sept25

Episode Sponsor

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your e

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome
Hello and welcome back to the Treat Your Business Podcast! I’m Katie Bell, and today I’m flying solo for a little mini episode that dives into a brilliant question from one of our coaching clients. If you’re a leader who needs to be liked and sometimes finds those tough conversations a bit daunting, this episode is especially for you.

Episode Summary
This week, I’m unpacking what happens when your leadership style, especially if you’re a classic “yellow” like me - meets a team member with a completely different vibe, like a “green.” I’ll walk you through a real-life scenario from a client who’s just welcomed a new physio to her team and is already feeling the clash of personalities and communication styles. We’ll talk about colour profiling, strengths testing, and why your values-led culture matters more than ever when onboarding new staff.

Key Takeaways
✨ Everyone brings a unique communication style and energy to the team, and that’s not only okay, it’s essential for growth.
✨ “Yellows” (the visionaries and cheerleaders) thrive on warmth, connection, and harmony, while “greens” value order, routine, and deep one-to-one relationships.
✨ If you’re feeling a disconnect with a new team member, it’s not about fixing them, it’s about mutual understanding, setting clear expectations, and allowing time for trust and rapport to build.
✨ Boundaries aren’t a red flag, they’re often a sign of strong values and self-awareness.
✨ Onboarding should be structured, values-led, and include regular check-ins, weekly at first, then moving to biweekly and monthly.
✨ Your job as a leader is to be a bit of a chameleon, adapting your communication to suit the person in front of you, without losing sight of your own values or expectations.
✨ Don’t be afraid to have direct, open conversations. Conflict doesn’t have to mean confrontation, it’s about clarity and honesty.

Resources & Links
Enrolment now open for Sept EVOLVE Programme: https://join.thrive-businesscoaching.com/evolve-sept25

Final Thoughts
Remember, culture is everything. As you get clearer about your values and who you are as a leader, you’ll spot who fits and who doesn’t. Don’t be afraid of change, and don’t shy away from those honest conversations. The strongest teams are open, transparent, and built on shared values.

Thanks for tuning in to this short, bite-sized episode. I’ll see you back next week for more strategies, tools, and mindset shifts to help you transform your clinic into a thriving business. I

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome
Welcome to the final episode of the Thrive Through Summer bonus series! I’m Katie Bell, and it’s been such a joy to walk alongside you this month as we tackled everything from mindset shifts to pre-selling strategies and leading your team while you take a well-earned break. Today, we’re wrapping up with one of the most practical (and profitable) topics of all: how to keep your clients coming back, even when the weather’s hot, the kids are off school, and your diary feels upside down.

Episode Summary
Let’s be honest - the “summer slowdown” is real, but it’s not inevitable and it’s definitely fixable. In this episode, I share my tried-and-tested strategies to boost client retention during the summer months, so you’re not starting from scratch every September. We’ll cover why retention is the foundation of sustainable revenue, how to nurture clients who already know and trust you, and the exact scripts and processes I use in my own clinic to reduce cancellations, increase loyalty, and keep bookings steady - even while you’re enjoying a break.

Key Takeaways
🌞 Retention is gold - especially in summer. It’s cheaper than acquisition, builds loyalty and referrals, and stabilises your cashflow.
📅 Use the pre-book prompt: Get clients to book their return appointment before they go on holiday. Build this into your scripts and reminders for consistency.
📲 Re-engage past clients: Pull a list of those who haven’t booked in 3–6 months and send a warm, personal message (bonus points for voice notes or video!).
🎯 Celebrate progress: Keep clients engaged with mini milestones and check-ins, so they stay on track and don’t drop off until September.
💌 Stay visible: Schedule helpful emails, social posts, and “thinking of you” videos to keep your clinic top of mind—even when you’re away.
🎁 Reward loyalty: Surprise and delight your most consistent clients with a thank you, mini challenge, or giveaway.
⭐ Less is more: Focus on what will make the biggest impact for your clinic right now, don’t try to do it all.

Thank you for listening!
Here’s to a summer where your business works for you, not the other way around. I hope you’ve enjoyed this mini series and feel ready to put client retention on autopilot. I’d love to hear what you’re implementing, and as always, I’m here to support you in building a thriving clinic and a life you love. See you next week as we return to our regular episodes!

🙏 Sponsor Message
Thrive Through Summer is sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
Learn more about K-Laser Therapy: klaseruk.co.uk/why-klaser
Discover Indiba Radiofrequency Therapy: vbsmedical.com/product/indiba-radiofrequency
Book your free trial at vbsmedical.com/contact – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to this week’s episode of the Treat Your Business podcast. Today I’m joined by two of Thrive’s fabulous coaches, Philippa and Jodie. This week, we’re talking about something I hear all the time from clinic owners, when things get tough, it’s so easy to slip back into “I’ll just do it myself.” We see it at every level, whether you’re running a solo clinic or leading a big team. Your old habits and your ego want to keep you safe, but they also keep you stuck.

What’s inside this episode:

• Philippa shares a real story about a client who wanted to jump back into sales when conversions dipped, instead of trusting her team.
• Jodi talks about wearing all the hats, that fear of letting go, and why it’s so tough to delegate.
• I’ll be honest - I’ve had moments where I wanted to run away from my numbers too. But facing up to the truth is where real change starts.

Key takeaways:

• You’re not alone. Every clinic owner has wanted to run away at some point.
• Your comfort zone feels safe, but nothing grows there.
• Knowing your numbers gives you power, even when it’s uncomfortable.
• You cannot do it all yourself. Delegating is hard but necessary.
• Community matters. Surround yourself with people who get it.

If you’re feeling overwhelmed or ready to give up, you’re not failing, you’re on the edge of growth. Take a breath, be honest about what’s tough, and remember you can do hard things, and you don’t have to do them alone.

Thank you to Philippa and Jodi for joining me, and thank you for listening. Keep going and keep thriving.

Episode Sponsor:

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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✨ Welcome
Hello and welcome back to episode three of Thriving Through Summer! I’m Katie Bell and this is the third of four special bonus episodes for clinic owners who want to protect their profits and, most importantly, their peace this summer. Today I’m diving into a topic that really hits a nerve, how to step away from your clinic without the wheels falling off.

🎯 Episode Summary
I’m recording this at 37 weeks pregnant, having just been for my final scan. So, trust me, I’m living what I’m teaching! I’m preparing to step away from two businesses, and as a recovering control enthusiast, I know exactly how it feels to worry the wheels will come off when you take a break. If your stomach tightens at the thought of leaving your clinic, you are not alone. This episode is all about flipping that fear and stepping into real leadership, giving your team the chance to rise and shine.

The real issue isn’t taking time off - it’s preparing for it. Most of us send a few vague messages and hope for the best, only to end up answering WhatsApp by the pool or coming back to chaos. I’ll share how to set boundaries, create simple SOPs, and step into your CEO role so you can truly switch off and trust your team.

💡 Key Takeaways

• Decide now what you will and won’t be available for
• Step up into leadership and let your team take ownership
• Create a simple summer SOP - one page, clear roles, emergency contacts, and key processes
• Delegation is about developing your team, not just dumping tasks
• Your business should run without you in the room - that’s true freedom
• Celebrate your team stepping up and make this summer a leadership lab

🔗 Resources & Links

• Join the Evolve programme waitlist for September: https://join.thrive-businesscoaching.com/evolve-waitlist
• Book a clinic growth strategy call if you’re ready to scale
• For more on creating SOPs and stepping into your CEO role, check out previous episodes

🙏 Sponsor Message
Thrive Through Summer is sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
Learn more about K-Laser Therapy: klaseruk.co.uk/why-klaser
Discover Indiba Radiofrequency Therapy: vbsmedical.com/product/indiba-radiofrequency
Book your free trial at vbsmedical.com/contact – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

🌞 See you next week for the final episode in this bonus series, Thriving Through Summer!

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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🎙️ The Hedgehog Concept: Finding Your Clinic’s One Big Thing

Welcome back to the Treat Your Business podcast! I’m Katie Bell, physio, clinic owner, and founder of Thrive. If you’re feeling pulled in a million directions, constantly chasing shiny objects, and struggling to focus your energy, this episode is for you.

Today, I’m diving into a powerful concept that’s changed the way I think about strategy: the Hedgehog Concept from Jim Collins’ legendary book, Good to Great. This isn’t my own strategy, but it’s one I truly believe can transform how you approach your clinic and your business.

🦔 Are You a Hedgehog or a Fox?
The fox knows many things, darting about with endless strategies, but the hedgehog knows one big thing and does it brilliantly. In business, it’s easy to be the fox - adding services, following the latest fads, and trying to be everything to everyone. But real success comes when you simplify, focus, and build your business around your one big thing.

🔍 The Three Circles of the Hedgehog Concept:

1. What are you deeply passionate about?
   What truly lights you up in clinic life? Is it helping women regain confidence post-birth, supporting chronic pain patients to reclaim their lives, or coaching your team to excellence?
2. What can you be the best in the world at?
   You can’t be the best at everything, but you can carve out a niche where you consistently deliver exceptional results.
3. What drives your economic engine?
   Which service or offer is most profitable and scalable for your clinic? Sometimes passion and skill don’t align with profit, but when all three circles overlap, that’s where your true momentum lives.

💡 My Challenge to You:
Block out 30 minutes, either for yourself or with your team, and reflect on these three circles. Draw your Venn diagram and find your centre. That’s your hedgehog. Build your business around it, refine it, and let it guide your decisions. Remember: the most successful clinic owners aren’t those doing the most, but those doing the right things for the right people in the right way.

If this episode resonated, please share it with another clinic owner who’s ready to find their focus and build a business that truly thrives. And don’t forget to subscribe to our new YouTube channel for more bite-sized insights and video content!

Episode Sponsor:

VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit:

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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✨ Welcome back to Thrive through Summer!

I’m Katie Bell and this is your second bonus episode, crafted to help you stop simply surviving the summer months and start thriving—financially, mentally, and energetically. Whether you’re a clinic owner heading off on holiday or just craving a calmer, more profitable summer, this episode is for you.

💡 Episode Summary

Have you ever gone away thinking you’ll sort everything out when you return, only to spend your holiday worrying about money, your team, or a messy clinic? I’ve been there, and it’s anything but restful. In this episode, I’m sharing how to put a plan in place before you even pack your suitcase, so you can take time off without panic.

We’ll cover why pre-selling, promoting, and protecting your revenue is the secret to a stress-free summer. I’ll walk you through practical strategies like summer session packs, mini reboot programmes, and creative membership offers. You’ll hear how to use deadlines, booking bonuses, and simple marketing tactics to keep your diary full and your mind at ease.

🌞 Key Takeaways

• Pre-selling isn’t just about cash upfront, it’s about peace of mind and reducing stress.
• Packages create commitment, increase retention, and make marketing easier.
• Launch your summer offers before the school holidays for the best results.
• Use simple, benefit-led messaging across WhatsApp, email, and in-clinic signs.
• Less is more—pick one or two ideas and do them brilliantly.
• Proactive planning means you can relax on holiday and return to a thriving clinic.

📣 Resources & Links

• Join the waitlist for the Evolve programme reopening in September for exclusive bonuses and a spot at our big November strategy day and Christmas party.
• For more support and community, check the show notes for links to our Thrive community and coaching programmes.

Before you check out for the summer, pick one strategy to protect your revenue and give yourself peace of mind. If you’re ready to transform your business and want to be first in line for Evolve, hop on the waitlist now. Let’s make this your most strategic, successful, and spacious summer yet.

Series Sponsor

Thrive Through Summer is Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome 👋
Welcome back to the Treat Your Business Podcast! I’m Katie Bell, and this is the place where clinic owners like you learn the strategies, tools, and mindset shifts needed to transform your clinic into a thriving business—one that gives you more time, more money, and more freedom. If you’re ready to step out of overwhelm and into confidence, you’re in the right place.

Episode Summary
Back in April, the Evolve 12-week programme launched for the very first time and sold out super fast. Why? Because so many brilliant health professionals feel stuck, underpaid, and overwhelmed. Today, I’m joined by the inspiring Isi Booker, a sports physiotherapist from North Wales, who shares her journey from burnout to breakthrough. If you’re earning under £5k a month, tired of the feast-and-famine cycle, and ready for a clear, proven path to get fully booked and properly paid, Isi’s story is for you.

Key Takeaways 📝

• Mindset shifts are essential: Isi’s biggest breakthroughs came from changing her thinking around self-worth, pricing, and boundaries.
• Packages aren’t salesy: Switching from single sessions to packages made a huge difference for Isi’s clients and her own business sustainability.
• Support and community: Group coaching and peer accountability kept Isi focused, motivated, and helped her avoid burnout.
• Real results: Isi’s revenue jumped from just over £3k to £4.3k a month, all while working fewer hours and feeling less stressed.
• Boundaries and values: Saying no and getting clear on what matters most is key to building a business that works for you.

Resources & Links 🔗

• Join the Evolve waitlist: Don’t miss out next time—places are limited! https://join.thrive-businesscoaching.com/evolve-list
• Connect with Isi Booker: https://isibookerphysio.com/prices/

Episode Sponsor

Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy. To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/ Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome 👋

Hello my lovely people! Welcome to this juicy bonus episode of the Treat Your Business Podcast. I’m Katie Bell, and yes, I am 37 weeks pregnant, recording podcasts while preparing to go on maternity leave and exit two businesses at the same time. Because why not throw in four bonus episodes for you to enjoy over the summer? My gut told me you needed this, so here we are!

Episode Summary 🌞

This is the first episode of my brand new “Thrive Through Summer” bonus series. I created this for clinic owners and business owners who want a summer that isn’t defined by financial dips or emotional burnout. Whether you’re juggling kids, staff on holiday, or just trying to take some well-deserved time off, this series is all about flipping the script. Summer doesn’t have to mean lost momentum or money. Let’s make it a season of leverage, not survival.

Key Takeaways 🌱

• Mindset is everything. The expectation of a slow summer can become a self-fulfilling prophecy. Plan for the season, don’t just react to it.
• You deserve time off. Your business should support your need for rest, not fight against it.
• Vision needs space. You cannot grow your clinic from a place of depletion. Taking intentional time off leads to creativity, better leadership, and stronger boundaries.
• Rest is revenue generating. Your worth isn’t measured by how available you are. Model healthy boundaries for your team and your clients.
• Leverage the summer slowdown. Step back from the doing and review your business design, delegate, automate, and pre-sell packages.
• Set clear boundaries. Book your own time off first, communicate plans early, and set digital boundaries for true rest.
• Less is more. Focus on the one or two things that protect your revenue and profit right now. If your business relies on you 24/7, it’s time to make a change.

Resources & Links 🔗

• Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
  To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
  To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
  Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.
• Curious about our Evolve programme? The waitlist is open for September. If you’re ready to earn more while doing less and build a business that serves your life, not swallows it, check out the link for more details: https://join.thrive-businesscoaching.com/evolve-list

If this resonates, here’s where to go 🚀

You’ve built something incredible. Now it’s time to step into a season where your business works for you, not the other way round. If this episod

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome 👋

Welcome back to the Treat Your Business podcast. I’m Katie Bell, and if you’ve ever wondered whether investing in advanced technology like laser therapy could truly transform your clinic, both for your patients and your business, this episode is for you. I’m joined by Dr. Stephen Barabas, Medical Director of VBS Medical, to demystify laser therapy, share real-world results, and answer the big question: is it worth the investment?

Episode Summary 📝

In this conversation, Dr. Stephen and I dive deep into the real impact of laser therapy in clinical practice. We talk about what laser therapy actually does, how it works at a physiological level, and the results clinics are experiencing in both patient outcomes and business growth. Dr. Stephen brings a wealth of experience from both veterinary and human medicine, sharing insights on integrating medical devices, marketing tips, and the future of technology in the health and wellness industry. Whether you’re “laser curious” or ready to take the leap, you’ll hear practical advice to help you make an informed decision about bringing new technology into your clinic.

Key Takeaways ⭐

• Laser therapy is transforming clinics by improving patient outcomes and business performance
• The science behind laser therapy involves power, wavelength, and pulsing, targeting specific tissues for healing
• K-Laser is used widely in both veterinary and human medicine, with proven results in pain management and rehabilitation
• Clinics can see a strong return on investment through increased word of mouth, differentiation, and effective treatment packages
• Leasing options make advanced equipment accessible, allowing clinics to profit from day one
• Marketing, training, and ongoing support are crucial for successful integration of new technology
• Laser therapy is especially profitable in podiatry and has emerging uses in women’s health and rehabilitation
• Investing in technology helps clinics stand out and offer more to their clients

Resources & Links 🔗

• K-Laser UK: klaseruk.co.uk
• VBS Medical: vbsmedical.com

Episode Sponsor
Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit:

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to Treat Your Business

Hello and welcome to the Treat Your Business Podcast. I am Katie Bell and today we are diving into the crucial topic of initial assessments in private MSK practice. I am joined by Paul Baker from Go Clinic AI who shares how to transform your assessment process for better patient outcomes and a thriving clinic.

Episode Summary

Initial assessments are the foundation of every patient journey. When done right, they build trust, motivate patients, and secure commitment to treatment plans. The reality is that these sessions are often rushed and inconsistent. Traditional assessments can take up the whole first session, leaving little time for hands-on treatment or building rapport. This can lead to patients feeling unsure and missing out on those quick wins that boost retention and confidence.

Paul reveals how Go Clinic AI shifts history taking to before the appointment. This tool gives us more time in the clinic room, standardises excellence, and boosts diagnostic confidence. You will hear how AI-guided pre-assessment supports both experienced clinicians and new grads, helping you deliver a consistent and high-quality patient experience every time.

Key Takeaways

• The first assessment shapes the entire patient journey
• Time pressure and multitasking can affect quality and consistency
• Moving subjective history to pre-appointment creates more space for valuable care
• Standardising assessments helps deliver quick wins and build trust
• AI tools can support clinical reasoning and business growth
• Patients expect treatment in their first session so make every minute count
• Train your team to focus on relief as well as pain for better results and retention
• Assessment and treatment should flow naturally for the best outcomes
• Teach patients how to improve between sessions for lasting change

Resources and Links

• Learn more about Go Clinic AI and claim your 30-day free trial at www.goclinic.ai
• Use the code GOCLINICTHRIVE50 for 50 percent off for six months after your trial
• Book a demo or reach out for support on the Go Clinic AI website

Episode Sponsor
• Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https:

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome
Hello and welcome to Treat Your Business. I am Katie Bell and today I am talking about why you are still knackered, even with sleep and downtime. Turns out, there are seven different types of rest and knowing which one you need is the real key to feeling energised.

Episode Summary
For years, I thought rest meant sleep, but there is so much more to it. In this episode, I share what I have learned about the seven types of rest and how your personality affects what you need. Whether you are a doer, perfectionist, dreamer, or procrastinator, you will find out how to recharge in a way that works for you and your clinic.

What We Cover

• The seven types of rest
• How your personality shapes your rest needs
• Signs you are depleted and what to do
• Practical tips for physical, mental, sensory, creative, emotional, social, and spiritual rest
• Why rest is a business strategy

Key Takeaways
✔ Rest is not one size fits all
✔ Physical rest is more than sleep
✔ Mental rest is giving your brain a break
✔ Sensory rest means stepping away from screens
✔ Creative rest helps when you feel stuck
✔ Emotional rest comes from being honest
✔ Social rest is about balance
✔ Spiritual rest reconnects you to purpose

Resources & Links
Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.

Let’s Put This Into Practice
Which type of rest will you focus on this week? Do a self-audit and let me know. If this helped you, share it with someone who needs the right kind of rest too.

Thanks for listening - see you next week!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to the Treat Your Business Podcast. This episode is all about shiny object syndrome and the hidden cost of distractions in your clinic. If you have ever thought about adding a new class, bringing in a new therapist, or launching another service to fix your revenue problem, this episode is for you.

📝 Episode Summary

As clinic owners, it is easy to chase new ideas, thinking they will solve our challenges. In this episode, I talk about why adding more services is not always the answer and what you should be focusing on instead. I share real examples from clinics who have tried to diversify too quickly, the impact it has on profit and team focus, and why less really is more. I explain how distractions and dilutions show up in your business, why they can hold you back from real growth, and how to avoid the common traps that keep you stuck.

I also discuss the visionary mindset, the temptation to copy competitors, and the pressure we feel from clients and staff to try new things. You will hear why it is essential to double down on your core offer, keep your business simple, and focus on the activities that actually move the needle. If you are juggling too many ideas, this episode will help you regain clarity and direction.

✨ Key Takeaways

• Chasing new services and ideas is often an escape from the hard stuff—clarity, strategy, and financial planning
• Adding new offers can create more work but not more profit
• The real cost of distractions: months of effort, money, and energy that could be better spent elsewhere
• Saying yes to something new means saying no to something else—focus on growing one strong tree first
• Less is more: a simple business is a great business
• Write down your ideas, but do not act on everything at once
• Bringing in new services often causes a short-term drop in revenue and profit—be strategic and selective
• FOCUS: Focus On One Course Until Successful
• If you feel lost or stuck, reach out for help and get support

🔗 Resources and Links

Episode Sponsor
Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE"

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to the Treat Your Business Podcast. This episode is all about the urgent changes to employment status that every clinic owner needs to know. Whether your team is employed, self-employed, or a mix, this is essential listening.

📝 Episode Summary

The rules around employment status have changed. The line between employed and self-employed is shifting. On Wednesday the 26th June from 12 noon to 1:30pm, I am running a live webinar with HR specialists from Peninsula to help you get clear on the new employment reforms. We will cover the twenty-three new reforms being introduced with the Employment Rights Bill and what it means for your clinic. Get it wrong and you could face thousands in back pay, legal action or fines. I want you to be protected, compliant, and running a stress-free business.

This episode features Steve and Laura from Peninsula. They share their expertise on HR, and what clinic owners need to know. We discuss why clear contracts and policies are essential, the risks of getting employment status wrong, and how to set high standards in your business with confidence. Whether you are a brand new clinic owner or have a well-established team, there is something here for everyone.

✨ Key Takeaways

• The line between employed and self-employed has changed. Make sure you are not caught out
• Twenty-three new employment reforms are being introduced with the Employment Rights Bill
• Why you need clear contracts, policies, and a company handbook tailored to your business
• The risks of misclassifying your team and how to stay protected
• It is never too late to get compliant and set your business up for success
• Kindness is important, but clarity and fairness are essential
• You do not need to do this alone. Get expert support and focus on your strengths

🔗 Resources and Links

• Register for the Live Webinar: https://marketing.thrive-businesscoaching.com/peninsula

Episode Sponsor
Sponsored by VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy.
To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/
To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/
Book your free trial at https://vbsmedical.com/contact/ – quo

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome 👋

Hello, it’s Katie Bell here, and I’m thrilled to welcome you back to another episode of The Treat Your Business Podcast. Today, I’m diving into a topic that could completely transform your clinic’s growth: Visibility. In this noisy world, it’s not enough to be seen just seven times. It could take 20 or even 30 touch points before a client takes action. Let’s explore how to stay top of mind and top of the market.

Episode Summary 📈

In this episode, I share real-world examples, powerful strategies, and the essential mindset shifts you’ll need to ensure your clinic stands out. I talk about why being consistently visible is the secret to generating a steady flow of leads, and I reveal the pitfalls of relying on random acts of marketing or just word of mouth. I also open up about my own experiences, including a website crisis and how a multilayered visibility strategy saved the day. Plus, I give you a sneak peek into our live strategy days and explain why tracking what works is key. Visibility really is currency.

Key Takeaways 🗝️

• Consistency is everything. Random acts of marketing waste time and money.
• It now takes far more than seven touch points for clients to take action. Aim for 20 or 30.
• Know exactly where your ideal clients spend time and how to reach them.
• Offline marketing matters just as much as digital. Don’t put all your eggs in one basket.
• Track every lead and measure what’s actually working for your clinic.
• Your messaging must connect with what your clients are thinking. Focus on their problems, not just your solutions.
• Visibility comes in many forms: events, talks, joint ventures, referrals, and more.
• Protect your time so you can focus on being visible, not just busy.
• Don’t be afraid to fail or try new things. The key is to keep showing up.

Resources & Links 🔗

• Register for my exclusivelive webinarwith HR specialists from Peninsula, “Employed vs Self-Employed: What Clinic Owners Must Know” on Wednesday 26th June, 12:00–13:30. This is a live-only event, so make sure you secure your spot now.

Sponsored by Nookal
This episode is proudly sponsored by Nookal, the leading practice management software designed to streamline operations and empower Allied Health clinics. Visit Nookal.com to discover how their innovative features can revolutionise your clinic’s efficiency and profitability.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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🎙️ Welcome to the Treat Your Business Podcast!

I’m so excited about this week’s episode because I’m introducing our fabulous headline sponsors, MBST UK! They’ve been with us for a few months now, and without sponsors like them, we wouldn’t be able to make the incredible impact we are striving for in this industry.

This episode is an opportunity to say thank you to them and to learn about a movement happening in the UK right now. MBST UK is pioneering change and offering innovative solutions to clinic owners who want to invest in technology but might feel held back by fear, marketing strategies or simply not knowing where to start.

✨ Episode Summary
In this relaxed and informative episode, I sit down with Liz and Charles Clare, the dynamic brother and sister duo behind MBST UK. They share their journey, from their mother’s groundbreaking introduction of MBST to the UK in 2007 to their current mission of empowering healthcare professionals.

We dive into what MBST is, how it works at the cellular level to stimulate repair and regeneration, and why it’s not just about investing in a machine but creating a comprehensive program of care for patients. Liz and Charles also talk about the importance of trust, team buy-in and how MBST is transforming clinics across the UK.

💡 Key Takeaways

• MBST uses magnetic resonance to stimulate the body’s repair mechanisms. It’s non-invasive, pain-free and works at the cellular level to regenerate tissue.
• Trust and team involvement are crucial for the success of MBST in any clinic. Everyone, from front-of-house staff to clinicians, needs to understand and believe in its benefits.
• Investing in technology like MBST can elevate your clinic, optimise client results and increase profitability. The key is having a clear strategy and plan in place.
• MBST isn’t just a machine, it’s part of a movement that’s changing healthcare. Liz and Charles share inspiring stories of how it’s helping patients and clinics thrive.

📚 Resources & Links

• Learn more about MBST UK: mbst-therapy.co.uk
• Connect with Liz Clare: liz@mbst-therapy.co.uk
• Follow us on social media for more updates and success stories!: https://www.instagram.com/mbstuk/

🙌 Join the Movement
If this episode has sparked your interest, I urge you to start the conversation. Reach out to Liz and Charles, do your research and explore how MBST could transform your clinic. Together

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hi everyone! I’m Katie Bell, and welcome back to another episode of the Treat Your Business Podcast. Today, I’m joined by the incredible Michael O’Reilly, also known as The Neck Physio. Michael is here to share his expertise on solving neck pain, transforming clinics, and empowering clinicians with his innovative product, the Optineck Balance Wedge.

Episode Highlights
In this episode, we discuss:

• Why younger clinicians often struggle with sales conversations and how to guide them in building confidence.
• The game-changing impact of the Optineck Balance Wedge on clinics, patients, and clinicians.
• How to align new tools and technology with your clinic’s purpose to maximise ROI.
• The importance of creating habits to seamlessly integrate new equipment into your practice.
• Why focusing on patient outcomes, not money, makes sales conversations easier and more effective.

Michael also opens up about his journey as The Neck Physio, the inspiration behind the Optineck Balance Wedge, and how it’s helping clinics worldwide improve patient outcomes and create sustainable revenue.

Key Takeaways
✨ Younger clinicians often lack confidence in sales conversations – focus on outcomes, not money.
✨ The Optineck Balance Wedge helps patients restore balance and live better for longer.
✨ Align new tools with your clinic’s bigger vision to ensure successful implementation.
✨ Habits are key – keep tools like the wedge within arm’s reach to use them consistently.
✨ Empowering your team with the right tools builds trust and long-term patient relationships.

Resources and Links
🌐 Learn more about the Optineck Balance Wedge: optineck.com
📧 Contact Michael directly: info@optineck.com
📱 Follow Michael on Instagram: @the_neck_physio

Sponsored by Nookal
This episode is proudly sponsored by Nookal, the leading practice management software designed to streamline operations and empower Allied Health clinics. Visit Nookal.com to discover how their innovative features can revolutionise your clinic’s efficiency and profitability.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to the Treat Your Business Podcast! 🎙️
This week, we’re diving into the mindset of a CEO and how to set boundaries that help you reclaim your time and energy. If you’re feeling overwhelmed, stuck in people-pleasing habits, or struggling to focus on growing your business, this episode is for you. Let’s get started!

Episode Summary
In this episode, we’re talking about the mindset shifts and practical steps you need to take to step into your role as a CEO and leader. We explore how setting strong boundaries and prioritising your time can help you scale your business and regain control of your life. You’ll learn why people-pleasing is holding you back, how to say no without guilt, and how to create systems that empower your clients while protecting your time.

If you’ve ever felt like you’re juggling too much, this episode will give you the permission and tools you need to make bold decisions and focus on what truly matters.

Key Takeaways
✨ Your time is your most valuable asset. Stop giving it away to tasks, people, or commitments that don’t align with your goals.
✨ People-pleasing often stems from a subconscious need for approval. Recognising this is the first step to breaking the cycle.
✨ Strong boundaries are an act of self-worth. They allow you to show up fully for the people and tasks that matter most.
✨ Educate your clients, team, and even your family on your boundaries. Clear communication is key.
✨ You are responsible to your clients, but not for them. Their results depend on their actions, not your sacrifices.

This Episode is Sponsored By Nookal.com
I’m delighted to share that this episode is proudly brought to you by Nookal, the leading practice management software designed to streamline operations and empower every Allied Health clinic. Their platform handles everything from scheduling and clinical note-taking to invoicing and reporting.

If you’re tired of juggling multiple systems and wasting precious hours on admin tasks, discover how Nookalcan improve the efficiency and profitability of your practice. Visit Nookal.com today to learn more and see how their automated features and user-friendly interface can revolutionise the way you manage your clinic.

Resources & Links
💻 Discover how Nookal can transform your clinic management: Nookal Practice Management Software

If this episode resonated with you, I’d love for you to share it with someone who might benefit from it. Don’t forget to leave a review, subscribe, and joi

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to this week’s episode of the Treat Your Business Podcast! I’m your host, Katie Bell, and I’m thrilled to bring you a fascinating conversation with Darren Rieck, physiotherapist, former clinic owner, and co-founder of Nookal, this episode’s sponsor.

In this episode, Darren and I dive into one of the most important metrics every clinic owner needs to track to ensure profitability and long-term success.

✨ Here’s what we cover:

• Why retention rates are one of the most critical metrics for clinic profitability.
• The psychology of patient retention and how to create a seamless patient experience.
• How to use data and benchmarks to make informed, objective business decisions.
• The power of automation and AI in improving clinic efficiency and patient outcomes.
• Practical tips for building trust and achieving better patient retention.

💡 Key Takeaways:

• Retention equals profitability: Learn how to track and improve your retention rates.
• Simplify and automate: Discover how Nookal’s innovative software can help you manage your clinic more efficiently.
• Build trust: Understand the psychology behind patient retention and how to create a plan that works for both you and your patients.

🌟 Nookal Links:

• Cracking the code of Client Retention: https://info.nookal.com/cracking-the-code-of-client-retention
• Link for Free Trial - https://www.nookal.com/free-trial

📢 Episode Sponsor:
This episode is proudly sponsored by Nookal, the practice management software that empowers Allied Health clinics to unlock their full potential. From scheduling and invoicing to reporting and automation, Nookal gives you the tools you need to save time, improve efficiency, and grow your business.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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First things first - here is the link you need to reserve yourself a seat at the upcoming Smart Investments: When (and How) to Buy Equipment for Maximum Profit masterclass: https://www.eventbrite.co.uk/e/smart-investments-when-and-how-to-buy-equipment-for-maximum-profit-tickets-1328729809629?aff=oddtdtcreator

In this episode, we’re tackling the topic of people pleasing and how it’s holding you back from growing your business. As health professionals, it’s easy to fall into the trap of overdelivering and undervaluing ourselves, but this episode will show you how to set boundaries, say no strategically, and create space for sustainable growth

Episode Summary

People pleasing might feel like the right thing to do, but it’s actually holding you back. From overdelivering to clients to undervaluing your services, this mindset can lead to burnout, exhaustion, and a business that drains you.

In this episode, I’ll share how to recognise when people pleasing is taking over, why it happens, and how to set healthy boundaries that empower you and your clients. You’ll learn how to shift from constantly saying yes to strategically saying no, creating space for growth and success.

Key Takeaways

1. People pleasing is a disservice to your clients: Overdelivering doesn’t make you a better practitioner; it dilutes your expertise.
2. Set clear boundaries: Manage client expectations from the start to avoid burnout and frustration.
3. Saying no is powerful: Strategic no’s create space for better opportunities and sustainable growth.
4. Self-reflection is essential: Use tools like journaling or tracking your time to identify where you’re overcommitting.
5. Your needs come first: Meeting your own needs is critical to delivering amazing service to your clients.

This episode of the Treat Your Business podcast is sponsored by:
Nookal – The practice management software that streamlines your clinic’s admin so you can focus on your clients. From scheduling to invoicing, Nookal has you covered. Check them out at https://nookal.co.uk.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome
Have I got a treat for you today? This week on the Treat Your Business Podcast, I’m joined by the brilliant Ad from Test Tube Marketing. If you’ve ever felt like your marketing isn’t working or you’re unsure where to focus, this episode is packed with actionable strategies to help you attract more clients and grow your clinic.

Episode Summary
Ad and I dive into the biggest marketing mistakes clinic owners make and how you can fix them by narrowing your focus and staying consistent. We talk about why trying to be everything to everyone is holding your business back and how getting specific can actually broaden your appeal.

Ad shares his mantra: “Strategy is the art of sacrifice.” You’ll learn how to:
✨ Get hyper-specific to connect with your ideal clients.
✨ Build an email list and why it’s your secret weapon for long-term success.
✨ Stay consistent with your messaging to keep your clinic top of mind.

This episode will help you shift your mindset around marketing and give you practical steps to take your clinic’s marketing to the next level.

Key Takeaways
💡 Niching down doesn’t limit your audience—it broadens your appeal.
💡 Consistency is key! Show up regularly to stay in your clients’ focus.
💡 Build and nurture your email list—it’s 5x more effective than social media.
💡 Focus on solving specific problems your clients are experiencing.

Resources & Links
✨ Visit Test Tube Marketing on Instagram for free resources and tips.

Ready to transform your clinic marketing?
🎧 Tune in now and let me know your biggest takeaway from this episode! Don’t forget to share it with your fellow clinic owners who could use a marketing boost.

Sponsored by Nookal
This episode is proudly sponsored by Nookal, the leading practice management software designed to streamline operations and empower Allied Health clinics. Visit Nookal.com to discover how their innovative features can revolutionise your clinic’s efficiency and profitability.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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If you employ a team in your clinic or are considering moving to an employed model, this episode is packed with valuable insights. Grab your calculator and a cup of tea, and let’s break down the latest changes impacting clinic owners like you.

📋 Episode Summary
In this episode, we explore the recent changes to the national minimum wage increase and employer National Insurance contributions. These updates might feel overwhelming, but we’ll simplify what they mean for your clinic. From understanding the true costs of employing staff to calculating their return on investment, this episode equips you with the tools and strategies to maintain profitability. We also discuss the pros and cons of employing staff versus working with freelancers and how to navigate employment law changes to protect your business. Whether you’re just starting to build your team or managing an established clinic, this episode is full of actionable advice to help you make confident decisions.

✨ Key Takeaways

• National Insurance Contributions: Employer contributions have increased to 15%, with a reduced threshold of £5,000 per employee, but an increased employer’s allowance of £10,500.
• Minimum Wage Increase: A 6.7% rise for over-21s means higher wage bills. Learn how to budget for this and review your pay structures effectively.
• Employment vs Freelance: Weighing the benefits of employing staff versus hiring freelancers, especially in light of upcoming changes to employment laws.
• Performance Metrics: Why it’s crucial to measure staff performance from day one and set clear goals for a profitable clinic.
• Non-Monetary Benefits: Consider flexible working, CPD allowances, and bonus schemes to attract and retain top talent.

🔗 Resources & Links

• Employer National Insurance Calculator: Thrive members can access this tool in the member area to calculate employee costs.
• Upcoming HR Webinar: Stay tuned for details on our webinar covering employment law changes and recruitment tips.

Sponsored by Nookal
This episode is proudly sponsored by Nookal, the leading practice management software designed to streamline operations and empower Allied Health clinics. Visit Nookal.com to discover how their innovative features can revolutionise your clinic’s efficiency and profitability.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hi lovely listeners,

This week, I’m joined by the amazing Anna Maskell from Animated Physio to explore side hustles, smart business growth, and knowing when to say “yes” (or “not yet”).

Anna, a physio and Pilates instructor, has transformed her clinic and built a thriving side hustle designing high-quality Pilates mats. From running her clinic solo to overcoming the challenges of product development, Anna’s journey is truly inspiring, and she’s here to share it all.

If you’ve wondered when to start a side hustle or how to balance big ideas with running a business, this episode is for you.

🎯 IN THIS EPISODE, YOU’LL DISCOVER:

• How Anna turned a problem in her clinic into a sellable product that’s now used in studios across the UK.
• The importance of timing and knowing when to focus on your core business before diversifying.
• Why first impressions and high-quality equipment can elevate your client experience and reputation
• How Anna’s journey shows the power of persistence, strategy, and staying true to your vision.
• Practical tips for clinic owners who want to create an additional revenue stream without burning out.

⭐ KEY TAKEAWAYS FROM ANNA:
1️⃣ First Impressions Matter: Your equipment and environment speak volumes about your brand. Investing in quality shows your clients you care and positions you as a premium service.
2️⃣ Remove Barriers to Movement: Make it easy and enjoyable for clients to engage with your services by creating an exceptional experience.
3️⃣ Timing is Everything: You can’t do it all at once. Focus on building a strong foundation in your core business before diversifying into new ventures.

🎁 RESOURCES & LINKS:

• Check out Anna’s Pilates mats and accessories: https://www.apwellness.co.uk
• Follow Anna on Instagram: https://www.instagram.com/apwellness
• Want to join Anna’s affiliate programme or stock her products in your clinic? Email her at: hello@apwellness.co.uk

This episode of the Treat Your Business podcast is sponsored by Nookal, the practice management software that streamlines your clinic’s admin so you can focus on your clients. From scheduling to invoicing, Nookal has you covered. Check them out at nookal.co.uk.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome back to another episode of the Treat Your Business podcast. This week, I’m shaking things up with a Q&A episode, answering real questions from fellow clinic owners like you. I popped a little shoutout on my Instagram and, as always, you lot delivered! I’ve picked out some cracking ones covering team management, investing in coaching (when your partner’s not on board), advice for those of you just starting out, and what to do when your marketing is falling flat.

In this episode, I cover:

• What to do when your team just isn’t as enthusiastic as you (and why that’s actually okay).
• How to think like a business owner, not just a clinician.
• What I’d tell anyone starting a clinic today—including the money talk.
• How to respond when your partner’s worried about coaching investments (grab the wine for this one).
• The social media trap and smarter ways to market your clinic.

There’s a mix of mindset, straight-talking strategy, and real talk about the messy, beautiful rollercoaster of running your own business. Plus, you know I couldn’t resist having a little fun while we’re at it—pens, anyone?

Episode Takeaways:

• You’ll never find someone as passionate about your business as you are. That’s not a problem—it’s your power.
• Know your numbers. Always. Even (especially) when you’re new.
• Coaching isn’t a cost—it’s a fast track (and yes, I may have done a full-on rant about that).
• If social media isn’t working, stop flogging a dead horse. Let’s get visible where it counts.
• Stay in your lane, stop comparing, and remember: no one gives a toss about branded pens.

🛠️ Resources & Mentions:

• Nookal: Our fab episode sponsor and practice management software
• Got a question for a future Q&A? Send it over to hello@thrive-businesscoaching.com
• Connect with me on Instagram @thrivebusinesscoaching

If this episode got you thinking, questioning or nodding along at the clinic desk, share it with another clinic owner who needs to hear it. And if your partner still doesn’t get the whole coaching thing, send me their questions too - I’ll do a whole episode just for them. You're welcome 😉

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome back to the Treat Your Business Podcast with Katie Bell! If you’re a clinic owner feeling overwhelmed by an endless to-do list, constantly juggling roles, and struggling to delegate, this episode is for you. Today, we’re diving into the art (and mindset) of delegation, because let’s face it, giving up control is hard! But if you want to grow your business without burning out, it’s time to rethink how you manage your workload.

I’m joined by the brilliant Philippa Aldridge, and together we’ll unpack why delegation isn’t just about handing off tasks, it’s about trust, self-worth, and breaking deep-rooted habits. So, grab a cup of tea and get ready to shift your mindset!

Episode Summary

Are you drowning in an endless to-do list? Do you find it difficult to delegate because you believe no one can do things as well as you? In this episode, Katie is joined by Philippa Aldridge to uncover the real reasons why business owners struggle with delegation, and it goes much deeper than just time management.

Together, they explore the mindset, control, and self-worth issues that make delegation so challenging and share actionable strategies to help clinic owners step back, relinquish control, and empower their teams. If you’re exhausted from doing it all and want to learn how to delegate effectively, this episode is a must-listen!

What You’ll Learn in This Episode:

✅ The psychology behind why delegation feels so hard
✅ Why clinic owners micromanage even when they delegate
✅ How childhood experiences shape your ability to trust others with tasks
✅ The dangers of holding onto roles outside your zone of genius
✅ A practical first step to start delegating with confidence
✅ Why trust and self-awareness are key to building a thriving business

Resources and Links:

📌 Connect with Philippa Aldridge – https://www.linkedin.com/in/philippa-aldridge

💡 Ready to stop doing it all yourself? Start by writing down the tasks you want to delegate and notice how it feels - then take action!

🎧 Enjoyed this episode? Don’t forget to subscribe, leave a review, and share with fellow clinic owners who need to hear this!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to the Treat Your Business Podcast! 🎉 In this episode, I’m diving into the steps to stop underpaying yourself and start earning like the business owner you truly are.

Episode Summary
When was the last time you gave yourself a pay rise? Many clinic owners prioritise others and leave themselves last, staying stuck in "small business survival mode." In this short episode, I’ll help you shift your mindset, structure your finances, and start paying yourself properly.

I’ll explain the Profit First Formula by Mike Michalowicz, how to allocate funds for taxes, operating costs, and owner’s pay, and why paying yourself first is key. From setting profit targets to reverse-engineering your pricing, I’ll share practical tips to ensure your business works for you.

Key Takeaways

• Why clinic owners often pay themselves less than their staff.
• The difference between an employee and owner mindset.
• How to implement the Profit First Formula.
• Setting profit targets and adjusting pricing to meet income goals.
• Tips to reduce expenses and maximise profits.

Actionable Takeaways

1. Audit Your Pay: Are you paying yourself fairly?
2. Set Profit Targets: Define what you want to earn.
3. Adopt the Profit First Formula: Allocate funds for taxes, VAT, profit, and pay.
4. Review Pricing: Ensure your rates align with your goals.
5. Cut Expenses: Focus on activities that impact profitability.
6. Commit to Change: Decide on one thing to improve this week.

Resources & Links

• Profit First by Mike Michalowicz – A must-read for transforming your finances.

Let’s Keep the Conversation Going
I’d love to hear from you! What’s one thing you’ll do this week to increase your take-home pay? Leave a comment, send me a DM, or tag me on social media.

This episode of the Treat Your Business Podcast is proudly sponsored by:

• Nookal – The go-to practice management software for clinic owners. Learn more at nookal.com.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome I'm recording this episode just hours before flying to Dubai (talk about dedication to consistency - 119 episodes and counting!). This topic came up prominently in our recent client Q&A calls, and I knew I had to share these insights about offers, promotions, packages, and programs with you all.

Episode Summary In this episode, I dive into the challenges our industry faces with pricing, particularly post-COVID, and why we need to shift from a pay-as-you-go model to value-based programs and packages. I share my thoughts on creating irresistible offers that make your clients feel silly to say no.

Key Takeaways 🎯 The industry challenges:

• Rising delivery costs (supplies, heating, lighting, rent)
• NHS salary competition
• Squeezed profit margins

💡 Why pay-as-you-go doesn't work:

• Not sustainable or predictable
• Requires weekly sales conversations
• Doesn't facilitate best client results

🌟 Creating a Grand Slam Offer:

• Focus on outcomes, not sessions
• Include clear guarantees to reduce perceived risk
• Value stack with additional benefits
• Create urgency through limited spots or special bonuses

💪 Pricing Strategy Tips:

• Stop competing on price alone
• Sell transformations, not just appointments
• Make packages cost-effective while protecting margins
• Add value through additional resources (guides, apps, etc.)

Action Steps

✨ Review your current pricing structure ✨ Identify your clients' desired transformations ✨ Create compelling packages that solve problems ✨ Add value-stack elements to your offerings

Resources & Links Want to learn more about implementing these strategies? Check out our Thrive programmes where we teach these exact methods. https://join.thrive-businesscoaching.com/evolveprogramme

🎬 Next week: Tune in to learn about paying yourself as a director vs. an employee!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome back to the Treat Your Business podcast! This episode is a no-nonsense, straight-talking reality check about something absolutely crucial to your success as a clinic owner: personal responsibility.

This isn’t about blame or shame. This is about leadership. Because, let’s be honest, every problem in your business is a leadership problem. If you don’t accept that, you’ll stay stuck in the same frustrating cycles, wondering why things aren’t working – while ignoring the one person who has the power to change it.

If you’re ready for some uncomfortable truths (and a whole lot of growth), let’s dive in.

What You'll Learn in This Episode:

✅ Why success in business starts with owning your results – the good, the bad, and the ugly
✅ The Emotional Cycle of Change and how it impacts your growth as a clinic owner
✅ Why so many business owners get stuck in the Valley of Despair – and how to pull yourself out
✅ The secret to what truly makes successful people different (hint: it’s not what they have – it’s what they don’t have)
✅ Why making decisions based on data (not drama) is crucial for business growth
✅ How surrounding yourself with the right people can make or break your success

Katie’s Key Takeaways:

💡 If you want your business to change, you have to change. The person you are today won’t get you to the next level.
💡 Stop waiting for someone else to swoop in and fix your problems – take control.
💡 The most successful clinic owners aren’t the ones with the biggest budgets or best locations – they’re the ones who take extreme ownership of everything in their business.
💡 If you’re constantly blaming external factors (your team, the economy, lack of time), it’s time to shift your focus to what’s within your control.

Join the Conversation:

Did this episode hit home for you? Send me a DM on Instagram or LinkedIn and let me know your biggest takeaway. And if you know another clinic owner who needs to hear this, share it with them!

🔥 Ready to take action? The moment you take full responsibility for your results is the moment everything changes. Let’s make it happen.

🎧 Thanks for tuning in – see you next week!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome, my lovely listeners!
If you’re feeling a bit like an ostrich burying your head in the sand when it comes to your clinic’s numbers, then this episode is for you. Whether you’re running a busy clinic with a full team or working solo and thinking, “I don’t really need to track my numbers,” I promise you, you do.

I’m joined by my brilliant COO at Thrive, Nichola, who is an absolute numbers queen. Together, we’re breaking down why understanding your revenue, profit, and occupancy is non-negotiable for your business success. And yes, we’re making it fun, because who doesn’t love a desert island game with some financial wisdom thrown in?

Episode Summary

In this episode, Nichola and I discuss the three key metrics every clinic owner must track to grow and scale effectively. We talk about why knowing your revenue, profit, and occupancy levels isn’t just for accountants, it’s for you, the business owner, to make better decisions, stop wasting money, and ultimately, create a business that serves you.

If you’ve ever thought, “I just need more clients” or “I should throw more money into marketing,” stop right there! Before you do anything, you need to know if your business model is even set up to support your income goals. We cover how to reverse-engineer your pricing, what to do when you’re not hitting targets, and how to make your business work for you, rather than the other way around.

Key Takeaways

• The three key numbers every clinic owner should be tracking: revenue, profit (or owner's take-home pay), and occupancy/capacity.
• Why focusing on conversion rates before pouring more money into marketing can save you thousands.
• How to spot a leaky bucket in your business - clients coming in but not staying.
• The power of reverse-engineering your pricing to make sure your business model actually supports your income goals.
• Why checking your finances at the end of the tax year is too late - and what to do instead.
• A simple method to track your income and expenses every month so you’re in control, not guessing.
• Why understanding your occupancy rate can help you plan for holidays without losing income.

If you’ve been putting off looking at your clinic’s numbers, take this episode as your sign to start. Even if it’s just tracking one key metric, just start somewhere!

Let me know your biggest takeaway from this episode - DM me or share your thoughts on social. And if you loved this chat, please leave a review! It helps spread the word and keeps this podcast going

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to another episode of the Treat Your Business podcast! I’m Katie Bell, and today, we’re diving into resilience, what it really means and how to develop it as a business owner.

I’m joined by the brilliant Philippa Aldridge, holistic mindset coach in Thrive, who helps clinic owners uncover subconscious beliefs that shape their reality. If you’re struggling with team performance, profit, client numbers, or just feeling overwhelmed, this episode is for you!

What You'll Learn in This Episode

✅ What resilience really means, and why it looks different for everyone
✅ The power of gratitude in rewiring your brain for success
✅ How your belief system creates the environment you experience
✅ Practical strategies to shift your mindset and build a resilient business
✅ Why boundaries are essential for clinic owners (and how to set them)
✅ The 4C formula, the missing link between confidence and action

Key Takeaways

💡 Resilience is about perspective. Problems are just challenges waiting for solutions.
💡 Your thoughts shape your business. What you believe, you filter into reality.
💡 Gratitude is a game-changer. It rewires your brain to find solutions, not problems.
💡 Boundaries matter. A resilient mind protects its time, energy, and values.
💡 Confidence comes from action. You don’t need to know every step—just commit and trust the process.

Watch & Subscribe on YouTube!

📺 Prefer to watch? Catch this episode on YouTube: Subscribe to @ThriveBizCoach

Resources & Links

📌 Want to work with me? Join Thrive – our clinic owner coaching programme
📌 Need help setting boundaries? Listen to our upcoming episode on delegation!
📌 Get inspired by our live event: Clinic Growth Live – an experience you won’t forget!

Loved This Episode?

⭐ Leave us a 5-star review on your favourite podcast platform!
📢 Share this episode with a fellow clinic owner who needs a mindset shift.
📲 Follow me on Instagram for daily business growth tips!

Let’s build resilient, thriving businesses together. See you next week! 🎙️

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome, fabulous listeners! If you’re a clinic owner feeling overwhelmed by juggling multiple responsibilities, this episode is a must-listen. Today, I’m joined by Janice Cook, an operational systems specialist who helps clinic owners streamline their processes, track key metrics, and regain control of their business.

Episode Summary

As clinic owners grow their businesses, taking on more team members, adding services, and expanding locations, many find themselves drowning in operational chaos. Janice explains how having the right systems in place can remove stress, save time, and improve profitability. She introduces her Fractional Operations Manager service, a flexible solution designed to help clinic owners implement systems, track key metrics, and make informed decisions.

Key Takeaways

✅ Define ‘Good’ – Establish clear, measurable targets for key business metrics like patient visit averages (PVA), occupancy rates, and revenue goals.
✅ Engage with Your Metrics – Don’t just collect data, use it! Regularly review your numbers to make informed business decisions.
✅ Outsource Operations – If systems and processes aren’t your strength, delegate them to a professional like Janice, so you can focus on growing your clinic.
✅ Stop Bottlenecking Growth – Many clinic owners unknowingly hold their businesses back by trying to do everything themselves. Having clear systems in place allows for better delegation and leadership.
✅ Prepare for the Future – Whether you plan to scale, step back, or exit your business, having strong operational foundations will make the transition smoother.

Resources & Connect with Janice Cook

📩 Email: janice@janicecook.co.uk
🌍 Website: www.janicecook.co.uk
📱 Follow Janice on Social Media: Facebook | Instagram | LinkedIn

If you’re feeling stretched too thin and need help organising your clinic’s operations, reach out to Janice for a no-obligation chat about how she can help.

Join the Conversation

💬 What’s your biggest operational challenge? DM me on Instagram or share in the Treat Your Business community!
🎧 Loved this episode? Don’t forget to subscribe, leave a review, and share it with fellow clinic owners!

🚀 Need more support in growing your clinic? - all of our links are below ⬇️

I really enjoyed diving into this topic (I've actually surprised myself, as usually talking tech bores me to tears)

This week why not commit to taking action and tra

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to the Treat Your Business Podcast!

I'm Katie Bell, and this is your go-to place for learning the strategies, tools, and mindset shifts needed to grow your clinic or studio into a thriving business. Today, I’m thrilled to share an inspiring journey with you – a true transformation from burnout to business success.

Episode Summary:

In this episode, I chat with the amazing Jodie Rushin, a self-employed sports therapist who went from working 70-hour clinical weeks and struggling to make ends meet to tripling her revenue and achieving a six-figure business – all within 18 months. Jodie shares how she found the Thrive coaching programme, the mindset shifts she had to embrace, and the practical steps she took to turn her business around while still having the freedom to enjoy life.

If you're feeling overwhelmed and stuck in the cycle of working endless hours without seeing financial results, Jodie’s story will show you that change is possible with the right strategies and support.

Key Takeaways:

• The turning point: How Jodie recognised she needed help and took action.
• Implementing processes that allowed her to cut down her clinical hours while increasing revenue.
• The importance of accountability and having the right support system in place.
• How shifting to value-based pricing and package models changed her business.
• Leadership challenges and stepping into the CEO role with confidence.
• Why investing in yourself and your business is the key to long-term success.

Resources and Links:

• Connect with Katie Bell and learn more about Thrive Business Coaching: www.thrivebusinesscoaching.com
• Join the free Treat Your Business Facebook group for over 30 business masterclasses: Facebook Group (link in show notes)
• Book a free strategy call with Katie: Schedule a Call

Connect with Jodie Rushin:

• Follow Jodie’s journey on Instagram: @JodieRushin

Your Next Steps:

Content consumption alone doesn’t create change - action does! Here’s how you can get started today:

1. Take action on something you learned from this episode.
2. Join our Facebook community for more support and resources.
3. Leave a review and let us know how this episode inspired you!

Thanks for tuning in to Treat Your Business. I hope Jodie’s journey has ins

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to the Treat Your Business podcast! I’m Katie Bell, and I’m so excited that you’re here. Whether you’re a returning listener or new to the show, you’re in for a treat today. Our episodes are packed with actionable insights and practical tips to help you transform your clinic, and today is no different.

In this episode, I’m joined by Nichola Page, our incredible COO at Thrive, who is the most process-driven and strategic person I know. If you’re feeling overwhelmed and in need of more structure in your business, this episode is for you. Nichola is here to help you put systems in place that will give you more time, freedom, and ultimately, a calmer, more organised business.

What We Cover in This Episode:

• The difference between processes and systems – and why you need both
• How to document your processes without feeling overwhelmed
• Why having systems in place will help you take that long-overdue holiday
• How processes improve team management and business profitability
• Tips for clinic owners at all stages – from solo practitioners to larger teams
• The power of delegating and how to get started without adding more to your plate

Key Takeaways:

1. Processes create freedom: Getting everything out of your head and into a documented system allows your team to function efficiently without constant input from you.
2. Start small: You don’t need to overhaul everything overnight. Begin with key processes such as patient onboarding and financial workflows.
3. It’s not just for teams: Even if you’re a solo clinic owner, having processes can help reduce overwhelm and ensure nothing falls through the cracks.
4. Delegation is key: Use your processes to empower your team to take ownership of tasks and free up your time for strategic growth.
5. Keep evolving: Processes should be reviewed regularly to stay relevant and improve efficiency.

Your Next Steps:

Remember, listening to this episode is just the beginning. Take action! Pick one process in your business and start documenting it today. Need support? Reach out, and let’s make it happen together.

Thanks for tuning in, and I’ll see you next time on Treat Your Business! Remeber you can also watch this episode on our YouTube channel here: https://www.youtube.com/@thrivebizcoach

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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In this milestone episode of the Treat Your Business podcast, I celebrate the official launch of my debut and number 1 Best Selling book, Thriving! Whether you’re tuning in for the first time or you’ve been following along for a while, this episode is a behind-the-scenes look at the journey to becoming an author.

Here’s what you can expect in this episode:

• Why I Wrote Thriving: I share how my experience of building a thriving clinic from the ground up inspired me to write this book—a toolkit packed with lessons and strategies to help clinic owners succeed.
• The Journey to Publication: From signing the book deal to writing on summer mornings at 4am, I reveal the challenges, inspiration, and the 11-week sprint to make this book a reality.
• Key Takeaways from the Book:
  • The "Clinic Success Tree" analogy, which outlines the foundational steps to a thriving clinic.
  • Core values and how they shape your clinic’s decisions and success.
  • Practical tips like creating recurring revenue streams to transform cash flow.
• Real-Life Stories: I highlight stories from clinic owners who’ve faced burnout, staff turnover, and financial challenges—and how they overcame them.

Why You’ll Love This Episode

This episode isn’t just about my book—it’s about helping YOU. Whether you’re just starting your clinic journey or you’re ready to scale to the next level, you’ll find insights and inspiration to take action.

Grab Your Copy of Thriving

Thriving is available now on Amazon in paperback and Kindle for

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hi everyone, I’m Katie Bell, and as always, I’m thrilled you’ve joined me today. This episode is something special because we’re just one week away from the launch of my book, Thriving! Today, I’ll be sharing some of the key lessons from the book and why building a strong foundation is the most important step to creating a sustainable, successful clinic.

If you’re feeling like your clinic is running you, rather than the other way around, this episode is for you. We’re getting into the nitty-gritty of what it takes to build a business that supports you, gives you freedom, and allows you to truly thrive.

Episode Highlights:

• The Tree Analogy: Why strong roots are the secret to long-term success.
• Values as a Foundation: How to define and live by guiding principles in your clinic.
• Systemising for Success: Why every repeatable task needs a process.
• Team Building Essentials: How to nurture a world-class team.
• Metrics That Matter: What to track for sustainable growth.
• Sneak Peek of Thriving: Real-life examples, practical tips, and actionable steps you’ll find in the book.

Key Takeaways:

1. Strong Foundations Create Resilience: Like a tree with deep roots, your clinic needs a solid foundation to weather challenges.
2. Values Guide Decisions: Clear, actionable values create alignment across your team and services.
3. Processes Simplify Everything: Systemising tasks reduces stress, saves time, and ensures consistency.
4. Invest in Your Team: Your clinic is only as strong as the people in it. Support and nurture them for mutual success.
5. Data-Driven Decisions Win: Measure the right metrics to track progress and guide growth.

Resources & Links:

• Join the Priority List for Thriving: Get 50% off, a digital copy to start reading immediately, and exclusive access to the Book in Action workshop. Sign up here.

Your Next Step:

The countdown is on! My book, Thriving, launches in just seven days on 14th January 2025. Don’t miss out—get on the priority list today and start building the foundations for a thriving clinic.

If this episode resonated with you, please share it with another clinic owner and leave me a review. It makes such a difference to our reach and helps more people build the clinics they deserve.

Here’s to a thriving 2025! See you next week.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hi everyone, I’m Katie Bell, and I’m thrilled you’ve tuned in today. If you’re listening to this live, Happy New Year! It’s 1st January 2025, and I hope you’re enjoying some well-earned rest after a fabulous festive season. Whether you’re back with big intentions for the year or easing into things gently, this episode is perfect for you.

Today, I’m not talking about resolutions or vision boards. Instead, I’m diving into the power of prioritisation and how creating a clear priority list can revolutionise the way you run your clinic. Forget the "busy being busy" trap – we’re cutting through the noise to focus on what truly matters.

Episode Highlights:

• Why New Year goals alone won’t cut it – Without prioritisation, goals are just wishful thinking.
• The truth about urgency – Not everything deserves your attention right now.
• How to create a priority list – Step-by-step advice for clinic owners.
• Strategic sacrifice – Why saying "no" to certain tasks and people is vital for success.
• The Clinic Success Tree framework – A sneak peek at my upcoming book, Thriving.

Key Takeaways:

• Brain dump for clarity: Get every idea and task out of your head and onto paper.
• The 80/20 rule: Focus on the tasks that will drive 80% of your results.
• Align personal and professional goals: Your life and business should support each other, not compete.
• Prioritisation is an act of leadership: Respect your time, and others will too.

Resources & Links:

• Join the Priority List for my new book, Thriving:
  Get 50% off your copy, a digital version to start immediately, and an exclusive "Book in Action" workshop with me. Sign up here.
• Recommended reading: Essentialism by Greg McKeown and The One Thing by Gary Keller.

Your Next Step:

Join the priority list to start 2025 with a plan that works. Share this episode with another clinic owner who needs it, and don’t forget to leave a review. Every bit of feedback makes a huge difference to our visibility – and to me personally!

Commit to action today. Whether it’s signing up for the priority list, creating your own priority list, or sharing this podcast, take that first step. Let’s make it happen together!

Thank you so much for listening, and here’s

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Merry Christmas! I’m Katie Bell, and welcome to a special holiday episode of Treat Your Business! Whether you’re unwrapping presents, sneaking a moment of peace, or out for a festive walk, I’m so glad you’re here. In this episode, I’ll share the 12 lessons of clinic ownership, inspired by the 12 Days of Christmas. These insights, wins, and lessons from 2024 will help you step into 2025 with clarity and confidence. Grab a Quality Street, and let’s dive in!

Episode Summary

In this festive episode, Katie reflects on 2024 and shares her 12 most valuable lessons for clinic ownership. From getting clarity on your vision to establishing boundaries and creating processes, these lessons provide a comprehensive guide to building a thriving clinic.

Katie also highlights the importance of marketing, celebrating wins, and embracing gratitude. With actionable advice and a touch of festive fun, this episode is packed with insights to help clinic owners grow their businesses while staying energised and focused.

Whether you’re a seasoned clinic owner or just starting out, these lessons are a perfect way to reflect on the year and prepare for success in 2025.

Key Takeaways

1. Clarity Comes First: Establish a clear vision and purpose for your clinic.
2. Processes Save Time: Create systems for everything that happens more than once.
3. Know Your Numbers: Stay on top of your financials for informed decision-making.
4. Google is Your Friend: Keep your Google My Business profile updated to connect locally.
5. Boundaries Are Golden: Say no to what doesn’t serve your energy or goals.
6. The Right People Make Magic: Hire team members who align with your vision.
7. Delegate to Thrive: Focus on what only you can do and let others handle the rest.
8. Marketing Matters: Consistency is key, even during tough times.
9. Celebrate Wins: Reflect on and appreciate achievements, big or small.
10. Failures Teach Lessons: Learn from setbacks and move forward with resilience.
11. Gratitude Changes Everything: Embrace a gratitude mindset for positive energy.
12. Rest is a Gift: Recharge over the holiday season to prepare for the year ahead.

Thank you for making Treat Your Business part of your journey in 2024. If this episode resonates with you, please share it with another clinic owner who could use some festive inspiration. Subscribe to the podcast to stay updated on all the exciting episodes coming your way in 2025. Have a wonderful Christmas, a Happy N

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hi, I’m Katie Bell, and welcome back to Treat Your Business! In this episode, we’re diving into one of the most critical topics for clinic owners: leadership and management. Whether you’re planning to hire your first team member, restructure your existing team, or take your clinic to the next level in 2025, this episode is for you. Let’s get started!

Episode Summary

In this episode, Katie discusses the essential principles of leadership and management for clinic owners. She shares actionable advice on hiring the right people, setting clear expectations, and building a thriving clinic culture. Katie also highlights the common mistakes leaders make, from avoiding tough conversations to micromanaging, and offers practical solutions to overcome these challenges.

This episode covers everything from the importance of leading with vision and prioritising communication to investing in your team’s growth and navigating difficult decisions with confidence. If you’re ready to step into your role as a visionary leader and create a clinic that works for you—not the other way around—this is the episode for you.

Key Takeaways

1. Lead with Vision: Your team needs to understand your clinic’s purpose and their role in achieving it.
2. Prioritise Communication: Regular, open communication fosters trust and engagement.
3. Invest in Growth: Supporting your team’s development increases loyalty and performance.
4. Tackle Tough Conversations: Address issues head-on to maintain trust and accountability.
5. Avoid Micromanaging: Set clear expectations, then trust your team to deliver.
6. Hire for Culture Fit: Align your hires with your clinic’s values to maintain a positive workplace.
7. Create Clear Roles: Ambiguity leads to frustration—clarify responsibilities and success metrics.
8. Recognise Effort: Simple gestures like thank-you notes can significantly boost morale.

Thank you for tuning in! If this episode resonated with you, please share it with another clinic owner who might need guidance on leadership and management. Don’t forget to subscribe to the podcast and leave a review to help more clinic owners thrive. See you next week for a festive episode as we reflect on the lessons of 2024!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hi, I’m Katie Bell, and welcome back to Treat Your Business! Today, we’re tackling one of the most popular topics clinic owners ask me about—marketing. Whether it’s email campaigns, social media, or community connections, marketing can either catapult your clinic to success or leave you spinning your wheels. In this episode, I’ll guide you through the marketing strategies to embrace and the pitfalls to avoid in 2025. Let’s get started!

Episode Summary

In this episode, we dive into clinic marketing for 2025. I share practical advice on how to optimise your marketing strategies without burning out. From the essentials like updating your Google Business profile to focusing on relationships over algorithms, this episode is packed with actionable tips.

You’ll learn why building an email list is still one of the most powerful tools for business growth, how to embrace video content without fear, and why offering value first can drive long-term success. Plus, I’ll reveal the marketing mistakes to avoid—like spreading yourself too thin or undervaluing your services.

Whether you’re a clinic owner new to marketing or looking to refine your approach, this episode is your roadmap to working smarter, not harder, in 2025.

Key Takeaways

1. Prioritise Google My Business: Keep your profile up-to-date for better local visibility.
2. Focus on Relationships: Engage authentically with your community and clients.
3. Build an Email List: Own your audience and stay top-of-mind with direct communication.
4. Embrace Video Content: Use short and simple videos to educate and inspire your audience.
5. Offer Value First: Attract clients with free workshops, guides, or discovery calls.

Marketing Don’ts:

• Don’t spread yourself too thin—focus on a few key platforms.
• Don’t rely solely on social media—diversify your efforts.
• Don’t undervalue your services—avoid excessive discounts.
• Don’t skip tracking your results—measure what’s working and refine your approach.

Thank you for tuning into today’s episode! If you found this helpful, please share it with another clinic owner who could use some marketing guidance. With over 100 episodes packed with tips and strategies, there’s plenty more to explore. Don’t forget to subscribe for future episodes and leave a review—it helps us reach more amazing clinic owners like you!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hi, it’s Katie Bell here, welcoming you to another episode of the Treat Your Businesspodcast. A special hello to all our new listeners I met at Therapy Expo last week. It was so lovely meeting you, and I’m thrilled you’re here.

If you’re listening while juggling a million things, in the car, or sneaking a rare quiet moment, I’m so grateful you’ve chosen to spend these next 20 minutes with me.

This episode is kicking off a mini-series focused on strategic planning for 2025. I know the year’s end is hectic—Christmas chaos, anyone? But now’s the time to pause, reflect, and start building a roadmap for a year that truly serves you and your business.

What We’re Talking About Today

• The Biggest Takeaway: You cannot grow your business between client appointments. Growth requires space—space to think, plan, and act strategically.
• Why Reflection Matters: If you don’t intentionally reflect and plan, you’ll repeat the same patterns. Let’s break that cycle.
• The Toleration List: Identify what you’ve been putting up with in 2024—both in business and life—and decide what’s got to go in 2025.

Key Takeaways

1. Make Space for Growth: Stop filling every moment with appointments and tasks. Create room for creativity and strategy.
2. Write Your Toleration List: Reflect on what you’ve been tolerating in 2024. What’s on your “no more” list for next year?
3. Plan Beyond Goals: Build a strategy aligned with your life and values—not just revenue and profit targets.
4. Face Your Fears: Growth means stepping out of your comfort zone, despite the doubts your ego might throw at you.

Exciting News for 2025

I’m thrilled to announce my upcoming book, Thriving: The Simple and Honest Guide to Growing Your Clinic. Launching January 14, 2025, it’s a no-nonsense guide packed with real talk, actionable advice, and my clinic success framework. Sign up for the priority list to:

• Get 50% off the book.
• Access a special “Book in Action” workshop with me.
• Be the first to dive into the audible version (recording in December).

Action Step for Today

Take a few minutes to reflect. Write down what you’ve been tolerating this year—big or small. Then, choose five things you’re committed to leaving behind in 2025.

Thank you for listening!
If you’ve found this helpful, share it with a friend, subscribe, and leave a review. Join me next week as we dive deeper into strategic planning and set you up fo

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to the Treat Your Business podcast! This week, Katie Bell dives into an inspiring off-piste episode about embracing courage and commitment in business and life. Building on the amazing reception of last week’s episode, Katie discusses how fear holds us back and why leaning into discomfort is essential for growth. Whether you're a clinic owner or entrepreneur, this episode is packed with actionable insights to help you level up.

Episode Summary

In this powerful episode, Katie Bell explores Dan Sullivan’s “4 Cs Formula” for success—Commitment, Courage, Capability, and Confidence. She shares personal stories, like planning her book launch and hosting a transformative clinic event, to illustrate how stepping into fear and committing to growth are keys to reaching new heights. Katie also uncovers the pitfalls of “courage avoidance,” the subconscious habits that keep us from growth, and why you need to surround yourself with the right people to succeed.

What You’ll Learn in This Episode

1. The 4 Cs Framework: How commitment sparks courage, capability, and confidence.
2. Courage Avoidance: Recognizing procrastination and other fear-based responses.
3. The Power of Environment: Why surrounding yourself with growth-minded individuals matters.
4. Personal Growth in Action: Katie’s journey from authoring a book to running large-scale events.
5. Practical Takeaways: How to commit and push through discomfort for business breakthroughs.

Resources and Links

• Learn more about Dan Sullivan and his 4 Cs Framework here.
• Check out Katie’s sessions at Therapy Expo: Stand TE11 & STA Stand.
• Free 2025 Strategy and Marketing Sessions at Katie’s booth – stop by for expert advice!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hello and welcome back to the Treat Your Business Podcast! Today I want to have a really honest chat with you. Let’s face it, running a clinic can be incredibly tough. It’s not all rainbows and pilates classes, is it? There are moments when it feels like everything is just too much.

In this episode, I’m sharing personal stories, some practical strategies, and a few hard truths about what it really takes to lead when you feel like giving up. If you’re feeling overwhelmed, burnt out, or just plain fed up, this one’s for you.

So, make yourself a brew, take a deep breath, and let’s dive in.

What’s Covered in This Episode?

• You’re Not Alone
  Every clinic owner I know has hit that wall at some point. I’ve been there myself. Whether it’s demanding clients, team challenges, or financial pressures, those moments of “I can’t do this anymore” are more common than you think. It’s okay to feel this way.
• Reality Check on Leadership
  Let’s talk about what it really means to be a leader. It’s emotional, messy, and sometimes downright exhausting. But here’s the thing: your feelings don’t define your ability to lead. It’s what you do next that matters.
• Actionable Strategies
  I share the exact steps I’ve taken (and still take) when everything feels like it’s falling apart:
  • Pause and Brain Dump: Get everything out of your head and onto paper. You can’t tackle the overwhelm until you know what’s actually causing it.
  • Break the Isolation: Talk to someone who gets it—a mentor, a trusted friend, or even a business group. Leaning on others isn’t a weakness; it’s a strength.
  • Focus on Small Wins: Start each day by celebrating three small victories. Progress happens one step at a time, even if it feels slow.
  • Reconnect with Your Why: Remind yourself why you started your clinic. Read your reviews and remember the impact you’re having on people’s lives.
  • Let Go of What No Longer Serves You: Whether it’s outdated services, inefficient systems, or even toxic team members, sometimes you’ve got to make tough decisions to move forward.

Key Takeaways

1. Leadership isn’t about doing it all. It’s about doing what matters most.
2. Feeling overwhelmed doesn’t mean you’re failing; it means you care.
3. Progress is built one small step at a time, so focus on the next brick in your wall.
4. You’re not alone. Whether it’s reaching out to your team, a community, or your business coach, support is there if you ask for it.
5. Tough times don’t

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hi there, and welcome to this week’s episode of Treat Your Business! I’m Katie, and today, we’re diving into one of the most universal but often unspoken challenges among high achievers—imposter syndrome. It’s that inner voice that makes us doubt our accomplishments, no matter how much we’ve achieved. If you’ve ever questioned your worth, felt like you don’t deserve success, or found yourself caught in cycles of perfectionism or self-doubt, this episode is for you.

Episode Summary:

In this episode, we explore the roots and realities of imposter syndrome—what it is, why it shows up, and how it holds us back from reaching our full potential in business and life. Katie shares her personal journey with imposter syndrome, recounting moments of self-doubt, overachievement, and the struggle to embrace success fully. She discusses the subconscious behaviours that lead to self-sabotage and shares insights from coaching hundreds of clinic owners who experience similar hurdles. Through stories and practical examples, Katie offers strategies to understand and tackle these inner challenges, encouraging listeners to recognise their own worth, celebrate their achievements, and avoid the perfectionism trap.

Katie also dives into the "7 out of 10" principle, a practical approach for combating procrastination by embracing “good enough” rather than perfection, and the importance of avoiding comparison. We explore specific ways to cultivate a mindset of abundance, embrace our achievements, and surround ourselves with supportive people, like coaches, who can help us overcome imposter syndrome’s effects on our confidence and business growth.

Key Takeaways:

• Recognise Imposter Syndrome: Understand what it is and why many high achievers experience it.
• Embrace Imperfection: Aim for a "7 out of 10" rather than perfection to keep moving forward.
• Celebrate Success: Take time to acknowledge achievements rather than focusing solely on what’s left to do.
• Avoid Comparison: Unfollow competitors and focus on your unique strengths and value.
• Surround Yourself with Support: Seek mentors, coaches, and people who uplift and inspire you.
• Shift from Fear to Abundance: Reframe risk and opportunity to break free from self-doubt and fear of failure.

Thank you for joining me on Treat Your Business! If this episode resonated with you, please consider leaving a review or sharing it with someone who might need a little boost of confidence today. Remember, imposter syndrome doesn’t define you; you define it. For more re

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hi, I’m Katie Bell, and welcome to this off-the-cuff episode of Treat Your Business. Today, we’re diving deep into a concept that could transform how you run your clinic or business: essentialism and the art of strategic sacrifice. As you gear up for the end-of-year madness, I’m giving you permission to pause, refocus, and invest your time where it matters most. If you’ve been feeling overwhelmed, spinning plates at a hundred miles an hour, or like you’re the lowest paid in your own company, this one is for you!

Episode Summary:

In today’s episode, we explore the concept of essentialism: the disciplined pursuit of less but better. Inspired by insights from the Expert Empires Conference and conversations with fellow clinic owners, I’m here to share why strategy is the art of sacrifice and how being strategic can lead to more fulfilment, better financial outcomes, and a thriving business.

We’ll discuss how clinic owners often struggle with having a master plan, leading to feelings of spinning plates endlessly. I’ll guide you through practical methods to focus on essential activities that drive results, like filtering out distractions, saying no with confidence, and making wise investments of your time and energy.

We’ll cover real trade-offs, like choosing between taking on one more client versus prioritising your personal well-being, and explore why being reactive is costing you progress. Essentialism is about structured, disciplined approaches, and I’ll share actionable tips, including how to manage your inbox, stop multitasking, and schedule your day like a strategic powerhouse. Plus, I’ve got a special resource for you on how the recent Autumn Budget impacts your clinic.

Key Takeaways:

1. Essentialism Over Multitasking: Focus on fewer, high-impact activities to achieve significant results.
2. Strategic Sacrifice: Saying yes to what truly matters means saying no to distractions.
3. Discipline and Structure: Success comes from having a structured plan and sticking to it, not from doing everything at once.
4. Efficient Time Management: Create a schedule that serves your goals, not other people’s demands.

Thank you so much for joining me today! If you found value in this episode, please leave a review, share it with fellow clinic owners, or head to our website for more resources. Don’t forget to check out the link for the

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to another episode of Treat Your Business! Today, we’re diving into key insights from Clinic Growth Live to help you regain control over your business strategy. If you’ve ever felt like you’re stuck on a hamster wheel, this episode is for you. Let’s take a step back, reconnect with your goals, and create a clear path forward!"

Episode Summary: In this episode, Katie shares insights from Clinic Growth Live, a transformative event that focused on strategy, growth, and clarity for clinic owners. She discusses common challenges like burnout and losing sight of the original vision, emphasizing the need to step back, develop a solid plan, and reconnect with the core purpose behind your business.

Key Takeaways:

1. Reconnect with Your "Why": Understanding the core reason behind your business is essential for long-term success. Take time to clarify your vision and goals.
2. Strategic Planning Is Crucial: Step back from daily operations to map out your business growth. Regular planning days can uncover new opportunities and improve efficiency.
3. Prioritize Profitability: Ensure that your business decisions align with financial goals, creating a sustainable operation that supports your lifestyle and vision.
4. Avoid the "Hamster Wheel" Trap: Being busy doesn’t always mean being productive. Focus on tasks that drive growth rather than just filling your schedule.
5. Invest in Regular Clarity Days: Dedicate time every quarter or at least annually to step away from the clinic and reassess your business strategy and direction.

Thank you so much for joining me on this episode of Treat Your Business! I hope today’s discussion has inspired you to take a step back and reassess your business goals. Remember, your business should serve you, not the other way around. If you’re ready to create a clear, actionable growth plan, don’t wait—book your discovery call with our team today. We’re here to help you map out your path to success. And, of course, if you enjoyed this episode, please take a moment to leave a review, share it with fellow clinic owners, and subscribe so you don’t miss future episodes. See you next week for Episode 102!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to the 100th episode of the Treat Your Business podcast! It’s an incredible milestone, and I couldn’t have done it without you, my amazing listeners. Over the past two years, we’ve shared expert advice, inspiring stories, and had fantastic guest speakers to help grow your clinics and businesses.

In this special episode, we’re revisiting the best moments from our journey. Sit back, relax, and enjoy the highlights that have shaped this podcast. Plus, I’m announcing a special competition just for you!

Episode Highlights:

• Celebrating 100 Episodes: Reflecting on our journey, sharing favourite moments, and expressing gratitude to listeners.
• Unique Value Proposition: Connecting with clients who believe in your mission. We revisit why understanding your 'why' sets you apart.
• Recession-Proof Your Business: Recap of our bonus episode on how to build resilience in your clinic during tough times.
• The Be-Do-Have Principle: Revisiting this mindset strategy for achieving success by focusing on who you need to be, not just what you need to have.
• Marketing & Client Connection: Effective marketing is about building real relationships. We review key strategies to connect authentically.
• Budgeting & Financial Health: Recap of essential tips on managing finances, with a teaser for an upcoming episode featuring Annette from Profit First Accounting.
• Client Re-Engagement: The value of nurturing client relationships beyond the first appointment and how it boosts your business.
• Special Competition Announcement: To celebrate this milestone, I’m running a competition! Leave a review or tag me on social media to enter for a chance to win a one-on-one clarity session.
• Consistency is Key: Reflecting on how consistency and visibility have been central to growing a successful business. No shortcuts—just showing up every day.

Listener Competition: Leave a review or tag me on Instagram/Facebook, and you’ll be entered to win a one-on-one clarity session. I’ll announce the winner in Episode 101, so join in!

If you’ve enjoyed the podcast, please leave a review! Your support means everything and helps us reach more people who need these insights. Don’t forget to enter the competition by tagging me on social media!

Thank You: Thank you to each of you for your continued support. Here’s to the next 100 episodes!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Hello and welcome back to Treat Your Business! I’m Katie Bell, and today I’m thrilled to introduce you to a solution that could transform the way you run your clinic. If you’re like me, you probably dread writing clinical notes, it’s time consuming and eats into your personal time. But imagine gaining hours back in your week!

Today, I’m joined by Tom, CEO and co-founder of Heidi, a powerful AI tool that writes your clinical notes for you. Yes, you heard that right! Heidi listens, transcribes, and turns your consultations into structured notes, all while keeping you present with your patients. It’s a game-changer for anyone looking to save time and be more efficient.

Summary

In this episode, we explore the AI technology behind Heidi, designed to make clinical note-writing easier and faster. Thomas Kelly, a doctor-turned-entrepreneur, explains how Heidi transcribes consultations in real-time, eliminating the small talk and generating accurate clinical notes instantly. This means more time for patients, fewer errors, and no more late-night note-writing.

We also discuss how Heidi integrates seamlessly with clinic systems, making it perfect for physiotherapy, occupational therapy, and more. Best of all, Heidi is fully GDPR-compliant, ensuring your data is always secure.

Key Takeaways:

• AI-Powered Notes: Heidi transcribes consultations and generates accurate, compliant notes in real-time.
• Saves Time: Reduces note-writing time by 80%, letting you focus more on patients and less on admin.
• Customisable: Tailored to your clinic’s needs, with templates and tools for easy note generation.
• GDPR Compliance: No patient recordings are stored; data is always secure.

If you’re overwhelmed by clinical notes, Heidi is the tool that will help you reclaim your time.

Thank you for tuning in! If you would like to try out Heidi for your clinic, visit https://www.heidihealth.com for more info, or contact the team for support.

Remember, your time is valuable. Don’t let clinical notes take it away!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome to another episode of Treat Your Business! In this episode, we dive deep into a topic that resonates with so many clinic owners and entrepreneurs—imposter syndrome. As a clinic owner myself, I know how that nagging voice of self-doubt can hold us back from achieving our full potential. Imposter syndrome can manifest in countless ways, often making us feel inadequate, even when we’re highly capable and successful.

I share my personal journey, from missing university entry requirements to becoming a successful physiotherapist and business coach. Throughout the episode, I discuss how imposter syndrome affects high achievers, how it shows up in everyday clinic life, and—most importantly—how to manage and overcome it.

Whether you’re just starting out or have been in business for years, this episode will help you recognise imposter syndrome when it creeps in and equip you with tools to push through it, so you can continue growing your clinic with confidence.

Key Takeaways:

• Understanding Imposter Syndrome: It’s a psychological pattern where individuals doubt their achievements and fear being exposed as a fraud, despite having evidence of their success.
• Common Triggers: High achievers, like clinic owners, often face perfectionism, overworking, and self-sabotage, which can hinder their growth.
• Managing Self-Doubt: You can’t eliminate self-doubt, but you can manage it by using practical tools such as the “7 out of 10” rule, which helps you avoid perfectionism and procrastination.
• The Power of Community: Surround yourself with supportive mentors and peers, and celebrate your wins with our #FridayCheers challenge to shift your focus to positive accomplishments.
• The Importance of Coaching: Having a coach provides accountability and support to tackle imposter syndrome head-on, helping you make decisions from a place of abundance rather than fear.

Tune in to learn how to manage imposter syndrome and make bold moves for your clinic’s success!

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.

• therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025
• 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree
• Leave a review!: https://ratethispodcast.com/tyb
• Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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Welcome back to Treat Your Businesspodcast. I’m delighted to have Ben Holeyman from Jane App back with us today. If you’re a clinic owner or practitioner, this is one episode you can’t afford to miss. We’re talking all about retention – that crucial metric that can make or break your business. Fixing retention before investing in marketing is the key to long-term profitability. So, grab a cup of tea, sit back, and let’s dive in!

Episode Summary
In this episode, we discuss why focusing on client retention is essential for your clinic’s success. Ben shares valuable insights on how to use clinic management software, like Jane App, to boost retention effortlessly. From return visit reminders to creating an exceptional client experience, you’ll learn actionable strategies that help turn one-time clients into loyal, long-term ones. We also dive into the importance of knowing your clinic’s data, such as retention rates, to make informed decisions for growth.

Key Takeaways:

1. Retention is Key: Before spending on marketing, ensure your retention process is solid. Clients should come back for multiple sessions, not just one.
2. Use Your Software: Leverage clinic management systems to automate reminders, track retention data, and create personalised experiences.
3. Rebook Before They Leave: Encourage clients to rebook before leaving the clinic to avoid them falling through the cracks.
4. Personal Touches Matter: Small gestures, such as birthday messages or check-in calls, go a long way in building loyalty.
5. Know Your Numbers: Tracking metrics like conversion rates and follow-up visits helps tailor your retention strategies.
6. Create Lasting Relationships: Aim for lifetime clients by offering exceptional, personalised service.

Thanks for tuning in, and a big shout-out to Ben from Jane.app our Podcast Sponsors for joining us once again. If you enjoyed this episode, don’t forget to subscribe, leave a review, and share it with your colleagues. See you next week!

This podcast episode is sponsored by Jane, Clinical Management Software.

Book a demo and use code THRIVE1MO to get one month free

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Welcome to this week’s episode of Treat Your Business! I'm Katie Bell, and today we’re delving deep into a topic that has been coming up again and again during our coaching sessions—your money mindset. If you're struggling with pricing your services, or find yourself holding back from making changes in your business, this episode is for you.

In this episode, we explore how your money mindset is like a thermostat, controlling the "temperature" of your financial success. Just like adjusting a thermostat can change the climate in your home, shifting your mindset from scarcity to abundance can drastically impact your business growth. We'll cover the experiences and beliefs that shaped your money mindset, and how those early lessons might be holding you back today.

I’ll share my personal story of growing up in a self-employed household and how the lessons I learned about money shaped my approach to running a clinic. From undervaluing our expertise to fearing price increases, the way we think about money is often the hidden barrier to achieving the financial success we deserve.

Key Takeaways:

• Your Money Mindset: Understand how your beliefs around money, often formed in childhood, directly influence your pricing, profits, and overall business success.
• Shifting from Scarcity to Abundance: Learn how adopting an abundance mentality can attract higher-paying clients and create more opportunities.
• Recognising Value: Stop pricing your services based on time and start focusing on the value and outcomes you provide to your clients.
• Overcoming Fear: Don’t let the fear of rejection or comparison to competitors hold you back from charging what you’re worth.
• Invest in Yourself: You cannot expect your clients to invest in you if you're not willing to invest in yourself—whether through personal growth or professional development.

Tune in to this episode as we help you shift your mindset, and lay the groundwork for financial success in your clinic. No more undercharging, no more undervaluing your skills—it's time to thrive!

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Welcome to another episode of the Treat Your Business Podcast! I'm Katie Bell, and I’m thrilled to have you here with me today. This episode is packed with inspiration and practical insights, especially for clinic owners who are looking to elevate their patient care while also boosting their business.

In today’s episode, I’m joined by the brilliant Michael O’Reilly, a seasoned clinic owner and physiotherapist who has revolutionised how we approach treating patients with upper back, neck, and shoulder issues. Michael shares his journey from recognising a common problem faced by his patients to developing a game-changing product that’s now making waves across the physio community.

Summary:

Michael O'Reilly discusses his innovative product, the OptiNeck Balance Wedge, designed to combat the postural challenges we all face in today's digital age. He dives deep into how this simple yet effective tool not only helps patients maintain better posture but also enhances their overall quality of life. More importantly, Michael shares how integrating this tool into your clinic can lead to improved patient outcomes, higher retention rates, and an additional revenue stream.

Key Takeaways:

1. Innovation in Physiotherapy: Michael’s journey from identifying a clinical need to creating a product that addresses it effectively.
2. Posture’s Impact on Health: The importance of addressing posture daily to prevent long-term health issues.
3. Enhancing Patient Compliance: How the OptiNeck Balance Wedge simplifies corrective exercises, making it easier for patients to stick with their routines.
4. Business Benefits: How adding a product like this to your clinic’s offerings can increase patient satisfaction, improve retention, and provide a valuable new income stream.
5. Practical Application: Real-world examples of how the wedge is being used in clinics, Pilates classes, and even at home to provide long-term benefits for patients.

Whether you're a clinic owner looking for ways to improve patient care or just interested in the latest innovations in physiotherapy, this episode has something for everyone.

To contact Michael O'Reilly for more information about the Opti

This podcast episode is sponsored by Jane, Clinical Management Software.

Book a demo and use code THRIVE1MO to get one month free

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Welcome back to "Treat Your Business"! I'm Katie Bell, and today we’re joined by Ellis Sweetenham to discuss the crucial topic of trademarking in your business. Trademarking is often overlooked, but it’s vital for protecting your brand and securing its future. Let’s dive in!

Episode Summary

In this episode, Ellis Sweetenham breaks down why trademarking is essential, no matter the size of your business. Many assume their business is too small to be copied, but Ellis explains why protecting your brand is crucial from the start.

Key Takeaways

1. Trademarking Essentials: Safeguard your brand’s identity and reputation, no matter your business size.
2. Risks of Skipping It: Without a trademark, you risk losing customers to competitors and facing costly legal battles.
3. Early Action: Start trademarking early as a preventive, not reactive, measure.
4. What to Trademark: Secure your brand name, logo, slogans, and unique identifiers.
5. Future-Proofing: Trademarks protect current operations and add value if you plan to sell or franchise.
6. Real-Life Lessons: Learn from others’ mistakes to understand the risks of not securing trademarks.
7. Availability Check: Conduct thorough searches or hire professionals to ensure your trademark is viable.
8. Dispute Resolution: A registered trademark simplifies resolving disputes and pursuing legal action.

Thanks for joining us for this insightful episode. Protect your brand to ensure your business thrives. If you found this episode helpful, share it with fellow business owners who could benefit from this advice.

Connect with Ellis:

• Website: trademarkroom.com
• Email: tmr@trademarkroom.com
• Phone Number: 02380 000190

This podcast episode is sponsored by Jane, Clinical Management Software.

Book a demo and use code THRIVE1MO to get one month free

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Hello listeners, and welcome to this week’s episode of Treat Your Business! I’m really excited to be joined by the fabulous Katie Napton, the new Chair of Physio First. Today, Katie shares why Physio First is such a crucial organisation for physio-led practices. We’ll dive into the many ways PhysioFirst supports its members, from sole practitioners to large clinics, and explore the exciting initiatives that are shaping the future of our industry. Whether you’re already a member or considering joining, this episode is packed with valuable insights. Let’s get started!

Episode Summary: In this episode, we sit down with Katie Napton, Chair of PhysioFirst, to discuss the vital role PhysioFirst plays in supporting physio-led practices. Katie highlights how PhysioFirst is leading the way in providing essential resources, strategic partnerships, and innovative tools that help clinics thrive in a rapidly evolving industry. From CPD opportunities to business support, and even e-commerce solutions, PhysioFirst offers something for everyone. We also explore how the organisation is adapting to meet the challenges of modern practice, including the use of AI and digital innovation.

Key Takeaways:

1. Comprehensive Support for All Practice Sizes: PhysioFirst provides tailored resources and support, whether you’re a sole practitioner or managing multiple clinics.
2. Innovative Tools and Partnerships: From e-commerce stores to AI integration, PhysioFirst offers cutting-edge solutions to streamline your practice.
3. Importance of Community: Being part of a supportive network of physios helps combat the isolation often felt by clinic owners.
4. Ongoing CPD and Compliance Assistance: PhysioFirst keeps members informed about regulatory updates, making compliance easy and stress-free.
5. Flexible Involvement: Members can engage as much or as little as they like, with opportunities to volunteer and contribute to the community.

Call to Action: To get in touch with PhysioFirst, listeners can visit the official PhysioFirst website at www.physiofirst.org.uk. On the website, they can find detailed information about membership b

This podcast episode is sponsored by Jane, Clinical Management Software.

Book a demo and use code THRIVE1MO to get one month free

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Hello everyone and welcome to this week’s episode of Treat Your Business! I’m thrilled to have Philippa, our brilliant Mindset and Success Coach from Thrive, joining me today. Philippa is an expert at helping people break through mental barriers and unlock their true potential. Today, we’re diving deep into the mindset shifts that can transform your business and your life. Whether you’re feeling stuck, battling self-doubt, or just looking for that next level of growth, this episode is for you. Let’s dive in!

Episode Summary:
In this episode, we explore how your mindset can be the key to unlocking greater success in your business. Philippa shares her insights on why our beliefs and self-perceptions often hold us back and how we can change that narrative. We discuss common mindset blocks like imposter syndrome, people-pleasing, and the fear of failure, and how addressing these can lead to profound changes in your business outcomes. If you’re ready to stop being your own biggest barrier, this conversation will give you the tools to do just that.

Key Takeaways:

1. Understanding Mindset Blocks: Identify and address the limiting beliefs that are holding you back, such as imposter syndrome and fear of success.
2. The Power of Self-Worth: How your perception of your value impacts everything from pricing to business growth.
3. New Level, New Devil: As you reach new levels in your business, be prepared to face new mindset challenges that require continued growth.
4. The Importance of Pausing: Taking time to step back and reflect can bring clarity and help you overcome obstacles.
5. Language Matters: The words you use shape your reality. Simple shifts in how you speak about yourself and your business can make a big difference.

Thank you for joining us today! If this episode resonated with you, please take a moment to share it, leave a review, and help other business owners benefit from these insights. Don’t forget to check out the show notes for links to connect with Philippa and explore our coaching programmes at Thrive. Until next time, keep growing and keep thriving!

This podcast episode is sponsored by Jane, Clinical Management Software.

Book a demo and use code THRIVE1MO to get one month free

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Hello and welcome back to the Treat Your Business podcast! I'm Katie Bell, and if you’re a clinic owner feeling overwhelmed by the ups and downs of business, this episode is made for you. Running a clinic can sometimes feel like a wild ride on an old rollercoaster at Blackpool Pleasure Beach—unpredictable, thrilling, and at times, downright exhausting. Today, I’m sharing the five key lessons I’ve learned through years of experience to help you avoid the common pitfalls and achieve success faster. So, strap in, and let’s get started!

Episode Summary: In this episode, I reflect on my journey as a clinic owner and share the five most valuable lessons I wish I’d known when I first started. From understanding your "why" to upgrading your mindset, each lesson is designed to help you avoid the mistakes that can slow your growth and drain your energy. We’ll dive deep into the importance of focus, asking for help, and surrounding yourself with people who inspire you to play a bigger game. Whether you’re just starting out or looking to reignite your passion, these insights will help you build a clinic that serves your life, not the other way around.

Key Takeaways:

1. Clarify Your Why: Regularly revisit the reasons you started your business to ensure it aligns with your personal values and goals.
2. Focus on One Mentor: Avoid information overload by following the guidance of one trusted mentor who aligns with your business vision.
3. Ask for Help Sooner: Recognise your strengths and delegate tasks that drain your energy, allowing you to focus on growth.
4. Upgrade Your Mindset: Challenge limiting beliefs and adopt a mindset of abundance to break through to the next level.
5. Play a Bigger Game: Surround yourself with people who inspire and challenge you to reach your full potential.

Call to Action: Thank you for tuning in today! If you found these tips helpful, I’d love to hear from you. Please leave a review, share the episode, and let’s help more clinic owners thrive. For more support, join our free Facebook group or explore our transformational coaching programmes at Thrive Business Coaching. Until next time, remember—your business should serve

This podcast episode is sponsored by Jane, Clinical Management Software.

Book a demo and use code THRIVE1MO to get one month free

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Hello and welcome to another exciting episode of the Treat Your Business podcast! I’m Katie Bell, your host, and I’m thrilled to bring you something truly special this week. We’ve got an incredible treat in store as I’m joined by my fabulous coaches, Nichola and Philippa, for another round of Coach's Corner. We’re diving deep into the two missing ingredients that we see holding back clinic owners from achieving the success they desire.

Episode Summary

In this episode, we explore why so many clinic owners feel stuck, burnt out, and frustrated despite working tirelessly on their businesses. Nicola, Philippa, and I discuss the two crucial elements that often go unnoticed but are essential for creating a thriving clinic: mindset and having a clear master plan. We use the analogy of a cherry blossom tree to illustrate how many business owners focus on fixing the branches—like marketing or hiring—without addressing the roots (mindset) and the trunk (strategy) that support the entire business. We also share insights on why working on your mindset and having a strong, clear strategy are non-negotiable for long-term success.

Key Takeaways

• Mindset Matters: Your business is a direct reflection of your beliefs, values, and mindset. Without a solid foundation, no amount of strategy or tactics will yield lasting success.
• Master Plan: Knowing your destination and having a clear plan to get there is crucial. Without this, your business efforts will feel scattered and ineffective.
• Strategy Before Tactics: Before diving into marketing or team-building, it’s essential to establish a strong strategy that aligns with your goals and values.
• Continuous Growth: Mindset work and strategic planning are ongoing processes. As your business grows, so too should your mindset and your master plan.
• Community and Support: Surrounding yourself with like-minded, successful people is key. Events like our upcoming Clinic Growth Live are designed to provide the community, knowledge, and inspiration you need to take your clinic to the next level.

Join us for this insightful episode and learn how to shift from being overwhelmed and exhausted to confident and successful in your clinic business.

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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I'm Katie Bell, and I'm excited to welcome you to another episode of Treat Your Business. Today, we have the inspiring Jo Turner from Mehab. Jo is a seasoned physio with over 20 years of experience, now also a trained life coach. We'll dive into her journey, her unique insights on burnout, and how she supports clinicians in achieving sustainable growth and positive change in their practices.

Episode Summary:

In this episode, Jo Turner shares her journey from being a dedicated physio to becoming a life coach. Jo discusses the challenges clinicians face, including burnout, undervaluing themselves, and the struggle to balance business growth with personal well-being. She emphasises the importance of mindset and self-compassion in overcoming these hurdles. Jo also explains how her concept of the "Clinic Success Tree" can help clinic owners align their personal goals with their business strategies, leading to sustainable and fulfilling growth.

Key Takeaways:

1. Recognising Burnout: Jo highlights the importance of identifying early signs of burnout and taking proactive steps to address them.
2. Mindset Matters: A positive and resilient mindset is foundational to both personal well-being and business success.
3. Self-Compassion: Embracing self-compassion helps clinicians accept their strengths and weaknesses, leading to more effective and fulfilling work.
4. Clinic Success Tree: Jo introduces the Clinic Success Tree model, which aligns personal values and goals with business strategies for sustainable growth.
5. Value Yourself: Clinicians often undervalue themselves; recognising and addressing this is crucial for achieving fair compensation and job satisfaction.
6. Practical Strategies: Jo provides actionable advice on setting clear goals, creating a supportive work environment, and balancing professional and personal life.
7. Community and Support: Building a network of like-minded professionals can provide invaluable support and inspiration.
8. Celebrating Success: Taking time to recognise and celebrate achievements is essential for maintaining motivation and perspective.
9. Continuous Learning: Staying open to new ideas

This podcast episode is sponsored by Jane, Clinical Management Software.

Book a demo and use code THRIVE1MO to get one month free

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Hello and welcome to this episode of the Treat Your Business podcast! I hope you're having a fabulous day. In this episode, we're revisiting a crucial topic from episode 12: valuing our time as clinic owners. Despite our best efforts, many of us still struggle with time management and implementing the changes we learn about. Let's dive back into understanding our hourly rate and its impact on our business.

Episode Summary:

In this episode, we explore the importance of knowing your hourly rate and how it affects your clinic's success. We revisit key insights from episode 12, discussing why many clinic owners undervalue their time and struggle to implement what they learn from masterclasses and training. By understanding and recalculating your hourly rate, you can make better business decisions, delegate effectively, and ultimately grow your clinic.

Key Takeaways:

1. Understanding Your Hourly Rate: Recognising the true value of your time is crucial. It’s not just about charging for your time with clients but considering your years of training, experience, and ongoing professional development.
2. Challenges in Valuing Time: Many clinic owners undervalue their time due to past experiences in the NHS or working with insurance companies that set low reimbursement rates.
3. The Importance of Pricing: Regularly revisiting and adjusting your pricing structure is essential. Your prices should reflect your expertise and the value you provide to your clients.
4. Delegation for Growth: Identifying low-value tasks that can be delegated allows you to focus on higher-value activities that drive your business forward.
5. Mindset Shifts: Overcoming the fear of raising prices and understanding the broader impact on your business can lead to greater financial stability and less burnout.
6. Business Development: Spending time on business development tasks rather than getting bogged down by low-value administrative tasks is vital for long-term growth.

Action Steps:

• Re-evaluate Your Prices: Take a hard look at your current pricing structure and adjust it to better reflect your value and the cost of providing services.
• Track Your Tasks: For a week, note down every task you do and categorise them by value. Delegate tasks that don’t need your direct attention.
• Focus on High-Value Activities: Prioritise tasks that will help grow your business and improve your financial outcomes.

Thank you for tuning into

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Hello and welcome to this episode of the Treat Your Business podcast! I'm Katie Bell, and today, we're diving into a topic that's vital for clinic owners who want to elevate their business and ensure future success. Would you love to make an extra £30,000 in your clinic next year? Are you struggling to recruit great staff? Then this episode is for you. We'll explore innovative ways to integrate student placements into your clinic, ensuring you not only give back to the industry but also enhance your business growth.

Episode Summary:

In this episode, I chat with Carys Roberts, the founder of Cygnets, a service that helps clinic owners bring students on placements. We discuss the benefits of having students in your clinic, from diversifying your income to improving recruitment. Carys shares her expertise on how to streamline the process, ensuring that integrating students is not a burden but a strategic advantage. If you’re looking to boost your clinic’s revenue and create a pipeline of talented practitioners, this episode is a must-listen.

Key Takeaways:

1. Student Placements as a Revenue Stream: Learn how integrating students into your clinic can generate significant additional income, potentially up to £30,000 annually.
2. Streamlined Processes: Discover how Cygnets takes the hassle out of student placements, handling all the paperwork and providing necessary resources, making the process seamless for busy clinic owners.
3. Recruitment Strategy: Understand how having students in your clinic can serve as a “try before you buy” recruitment strategy, ensuring you hire well-suited practitioners who are already familiar with your clinic’s environment.
4. Enhanced Learning and CPD: See how student placements can enrich your clinic’s continuing professional development (CPD) programme, benefiting both students and existing staff.
5. Support System: Gain insights into the support provided by Cygnets in dealing with any issues that may arise with students, ensuring a positive and productive placement experience.

Action Steps:

• Contact Cygnets: If you’re interested in explori

This podcast episode is sponsored by Jane, Clinical Management Software.

Book a demo and use code THRIVE1MO to get one month free

Resources:

• BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration

• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Hi everyone, it’s Katie Bell here. I’m thrilled to welcome you to another episode of the Treat Your Business podcast. This week, I have the pleasure of welcoming back Michael Schumacher, whose episodes are always among the most popular. We’ve had countless conversations, rants, and laughs about the industry, and today we’re bringing that energy to you. Let's dive in!

Episode Summary

In this episode, Michael and I discuss the reality of running a clinic and why it’s such hard work. We tackle the myth of the “magic pill” that promises quick success and share our frustrations about misleading industry advice. We also provide actionable insights on how to manage your clinic effectively without falling for unrealistic promises. Be warned, we don’t hold back and there may be some swearing, so if you’re listening with kids around, you might want to save this for later.

Key Takeaways

1. The Reality of Hard Work: Running a business is incredibly challenging. There are no quick fixes or magic pills. Success comes from consistent, hard work and dedication.
2. Misleading Industry Advice: Beware of gurus promising easy money or quick success. These often lead to wasted money and frustration.
3. Importance of Consistency: Consistency in your business practices, marketing, and client engagement is crucial for long-term success.
4. Valuing Your Time: As a clinic owner, it’s essential to recognise your value and delegate tasks that don’t require your direct involvement. This allows you to focus on what you do best.
5. Pricing Strategy: Don’t be afraid to adjust your pricing to reflect the quality and value of your services. Often, higher prices can lead to better business outcomes.
6. Leveraging Team Strengths: Building a strong team and knowing each member’s strengths can help streamline operations and improve client satisfaction.
7. Continuous Improvement: Even successful businesses need to innovate and adapt to stay ahead. Regularly review and improve your processes and services.

Connect with Michael

You can find more about Michael Schumacher and his work at HMDG. For insightful articles on pricing models and work ethic, visit their website https://HMDG.co.uk

Resources:

• Join our waiting list for CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/preregoct
• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration
• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDGa physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Welcome back to another episode of the Treat Your Business podcast. In today’s episode, we dive into the powerful concept that everything is created twice – first in your mind and then in reality. This episode is a repeat, but as I always say, each time you listen, you'll be in a different place and hear different things. So, let’s embrace the opportunity to revisit these valuable insights.

Episode Summary:

In this episode, we explore the importance of having a clear vision for your business and the transformative power of visualisation. We discuss how successful individuals, like rugby legend Johnny Wilkinson, use visualisation to achieve their goals. We delve into the law of attraction and how maintaining a high vibe is crucial for manifesting your dreams. Stress, if not managed, can sabotage your goals, so we also touch on the significance of maintaining good energy and using tools like journaling for effective planning.

Throughout this episode, we’ll address why it’s essential to know exactly what you want in your business and life, and how this clarity can help you set actionable goals and make strategic decisions.

Key Takeaways:

1. The Concept of Creation: Understand that everything is created twice – first mentally and then physically. Your thoughts and visualisations are powerful tools for bringing your goals to life.
2. Visualisation Techniques: Learn from legends like Johnny Wilkinson, who used visualisation to prepare for success. This technique helps in priming the brain to see opportunities and align actions with goals.
3. Law of Attraction: Embrace the principle that what you emit is what you attract. Maintaining a positive, high-energy vibe is essential for attracting the right opportunities and people into your business.
4. Managing Stress: Recognise how stress can negatively impact your business goals. Techniques to lower stress and maintain a calm and focused mind are crucial for long-term success.
5. Journaling and Planning: Use journaling as a tool to get into the right mindset for planning. Clearly define your goals and create a strategic plan that aligns with your vision.
6. Clarity and Specificity: Be specific about what you want. Vague goa

The team at Jayne understands that clocking out from the clinic doesn't always mean you're clocking out for the day. Instead, it's often the start of writing notes long into the evening. With time saving features like custom smart narratives, chart duplication, and dictation, Jayne helps you finish your patient notes during work hours.

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Resources:

• Join our waiting list for CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/preregoct
• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration
• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDG

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In this episode, I unveil the Clinic Growth Live event, designed specifically for physios, osteopaths, sports therapists, and massage therapists who are ready to transform their clinics and lives. Are you feeling exhausted from pouring your heart into your clinic with little to show for it? Do you struggle with ineffective marketing and feel like the lowest-paid employee in your business? If so, this episode is for you.

We delve into the details of Clinic Growth Live, a one-day event in Coventry at the Hilton, aimed at helping you discover how to run your clinic more efficiently, reclaim your time, and significantly increase your income. This event is a game-changer, providing you with the tools and strategies you need to elevate your clinic and personal well-being.

Key Takeaways:

1. Exclusive Access and Early Bird Prices: Register for the early bird waitlist to get exclusive access to discounted ticket prices. Tickets go on sale on 15th July, and there are only 200 places available, with 100 discounted tickets.
2. Transform Your Clinic: Learn how to consistently earn £4,000 or more each month while working fewer hours. This event will teach you reliable marketing strategies that generate predictable inquiries and bookings.
3. Build a Great Team: Understand the importance of building a supportive and efficient team that helps drive your business forward.
4. Industry First Event: This is a BCPD (Business Continuing Personal Development) event where you earn CPD credits while learning valuable business strategies.
5. Personal Growth and Networking: Meet fellow clinic owners, exchange ideas, and grow together as a community. This event is not just about learning but also about creating meaningful connections.
6. Hands-Off Marketing: Discover marketing techniques that work for you, reducing the stress and time spent on bringing in clients.
7. Reclaim Your Time: Learn how to balance your professional and personal life better, ensuring you have time for the things and people you love.
8. Meet the Experts: Engage with industry leaders, sponsors, and partners who will be exhibiting at the event, providing additional resources and support.
9. Get Immediate Tools: By joining the waitlist, you’ll receive a time-poor clinic owner calculator, a powerful tool to help you win back your time even before the event.
10. Up-Level Your Self-Worth: This event is designed to boost your confidence, clarity, and self-belief, helping you recognise your true value in the industry.

Resources:

• Join our waiting list for CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/preregoct
• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration
• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDG

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Hi there, welcome to this week's episode of the "Treat Your Business" podcast! I'm your host, Katie Bell, and today we have a special treat for you. We’re delving into the transformative journey of one of our amazing Activate program members, Sian. If you’re ready to double your revenue, find more time, boost your productivity, and elevate your confidence, stay tuned. This episode is packed with insights that could be the game-changer you’ve been waiting for!

Episode Summary:

In this episode, I sit down with Sian, a dedicated and dynamic member of our Activate program. Sian shares her heartfelt journey from feeling overwhelmed and stretched thin in her business to gaining clarity, confidence, and financial success through the Thrive program. She discusses the initial challenges she faced, the pivotal moments that led her to Thrive, and the significant changes she’s experienced since joining. Sian’s story is a testament to the power of commitment, the right support system, and actionable strategies.

Key Takeaways:

1. Identifying Challenges: Sian reveals how she was initially overwhelmed, juggling a growing business and personal life with three kids, and struggling to see the financial returns she desired.
2. Finding the Right Fit: The importance of finding a coaching program that resonates personally and professionally. Sian felt a genuine connection with Thrive's approach and ethos.
3. Commitment to Growth: Sian emphasises the need for dedication to see real results. Implementing the strategies and maintaining focus were crucial to her success.
4. Impact of Community: The unexpected benefit of connecting with like-minded business owners and the support and learning that comes from being part of a community.
5. Mindset Shifts: The transformative power of changing your mindset and building confidence, which are as vital as business strategies and marketing plans.
6. Practical Strategies: Developing a clear financial strategy, creating manageable plans, and setting achievable goals can significantly impact business growth.
7. Weekly Accountability: The importance of regular check-ins and the value of staying accountable to stay on track and maintain momentum.
8. Sustained Support: Sian’s ongoing relationship with Thrive highlights the benefits of continued support and guidance beyond initial success.
9. Building Infrastructure: The necessity of creating a solid management structure and foundations for sustainable growth.
10. Personal Fulfilment: Achieving business success also enhances personal satisfaction and work-life balance.

Resources:

• Join our waiting list for CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/preregoct
• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration
• Score App: https://bizhealthcheck.scoreapp.com/
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDG

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Welcome back to another episode of the Treat Your Business podcast with me, Katie Bell! This week, we’re exploring why being a “Jack of all trades” can be detrimental to your business.

We’ll discuss the importance of focusing on a specific niche in your practice, rather than catering to everyone. I’ll share insights on how specialising in one area can make you the go-to expert, attracting clients seeking your expertise. We’ll also tackle the fear of missing out (FOMO) when narrowing your focus.

Summary

• Introduction and Myth-Busting: Debunking the myth that offering a wide range of services is the best approach for your clinic.
• The Power of Specialisation: Learn why positioning yourself as an expert in a specific field, such as sports rehabilitation or women's health, can attract more clients.
• Marketing to One Ideal Client: Discover how speaking to one ideal client in your marketing efforts can create more compelling messages and stronger connections.
• Real-Life Success Story: Hear about a physioclinic that transformed its business by focusing on a niche market, leading to a significant increase in enquiries and bookings.
• Creating an Ideal Client Profile: Understand the importance of identifying your passion, strengths, and conducting market analysis to pinpoint the right niche for your clinic.
• Adjusting Your Tactics: Tips on reviewing and refining your current marketing strategies to ensure they are targeted and effective.

Key Takeaways

1. Focus on a Niche: Specialising in a specific area makes you the expert clients seek out, leading to more targeted and effective marketing.
2. Avoid Diluted Messaging: Trying to serve everyone dilutes your message, making it hard for potential clients to see how you meet their unique needs.
3. Ideal Client Profile: Creating a detailed profile of your ideal client guides your marketing efforts, addressing their specific pain points and needs.
4. Consistent and Targeted Marketing: Ensuring your marketing messages are consistent and targeted to your ideal client results in stronger connections and increased trust.
5. Real-Life Application: Practical examples show how focusing on a niche leads to significant business growth and client satisfaction.

Thank you for tuning in to this week's episode of the Treat Your Business Podcast. If you found this episode helpful, make sure to subscribe and stay tuned for our upcoming episodes where we’ll continue to share valuable insights to help you build a thriving clinic.

Keep your calendars marked for October 25th, as we have

Resources:

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration
• Score App: https://bizhealthcheck.scoreapp.com/
• Join our FREE group for clinic owners https://www.facebook.com/groups/thrivebusinesscoaching
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDG

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Hello everyone! Katie Bell here, and welcome back to another episode of the Treat Your Business podcast. Today, we're diving deep into a topic that's often whispered about but rarely confronted head-on: the importance of money in running a successful clinic. So, buckle up and get ready for some eye-opening insights that might just transform your approach to business!

Episode Summary

In this episode, I explore the critical role of financial health in maintaining and growing a successful clinic. I passionately discuss why money should not be a taboo topic and how it is essential for solving business problems and achieving personal and professional goals. Drawing parallels to the importance of oxygen on an aeroplane, I emphasise that a profitable business allows you to help more people and contribute positively to society. I share real-life examples, industry insights, and practical advice on how to shift from just getting by to thriving in your business. This episode is packed with actionable tips to help you improve your clinic's financial performance and overall success.

Key Takeaways

1. Money as Oxygen for Your Business: Just like oxygen is vital for survival, money is crucial for a business to thrive. Without it, you can't help others or sustain your operations.
2. Changing the Mindset Around Money: Many in the industry feel uncomfortable talking about money, but it's important to shift this mindset and recognise that being profitable enables you to deliver better services and create a greater impact.
3. Business Skills Over Technical Skills: Having excellent clinical skills is not enough. Successful business owners also need strong business skills. Investing in your business education is crucial for long-term success.
4. The Importance of Marketing: Great products and services are essential, but without effective marketing, potential clients won't know you exist. Focus on building relationships and educating your audience to convert them into loyal customers.
5. Customer Acquisition and Retention: Understand the different stages of the customer journey—prospects, leads, and customers—and tailor your marketing strategies to address each stage effectively.
6. Building a Sustainable Business Model: To achieve financial freedom and personal fulfilment, it's important to create a business model that supports reasonable working hours, continuous growth, and a healthy work-life balance.
7. Upcoming Live Event: Mark your calendars for October 25th for a live, in-person event that promises to be a game-changer for clinic owners. Stay tuned for more details!

This episode is a must-listen for any

Resources:

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration
• Score App: https://bizhealthcheck.scoreapp.com/
• Join our FREE group for clinic owners https://www.facebook.com/groups/thrivebusinesscoaching
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDG

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Katie here, welcoming you back to another episode of the Treat Your Businesspodcast. Today we delve into the importance of visibility for your clinic or studio. Buckle up, because we’re about to embark on a journey to ensure you’re seen not just seven times, but twenty or even thirty times by your potential clients.

Episode Summary

In today’s episode, we explore the critical topic of visibility and why being seen consistently is crucial for the success of your clinic. Drawing from personal experiences and real-world examples, I discuss how frequent visibility impacts client recognition and business growth. We also examine various strategies to enhance your presence, ensuring a constant flow of leads into your business.

Key Takeaways

1. The Rule of Seven: Traditionally, it’s believed that a person needs to see your brand seven times before they take action. However, due to the increasing volume of information, this number has risen significantly.
2. Consistency is Key: Sporadic efforts do not yield results. Whether it’s social media posts, Google Ads, or collaborations, maintaining a consistent presence is essential.
3. Multi-Layered Marketing: Don’t put all your eggs in one basket. Diversify your marketing strategies to include both online and offline efforts.
4. Know Your Audience: Understanding where your ideal clients spend their time helps in targeting your marketing efforts effectively.
5. Track and Adapt: Always track your marketing efforts to identify what works and what doesn’t. Adjust your strategies based on this data.
6. Real-World Examples: Hear about the diverse strategies we’ve implemented at our clinic, from sponsoring local events to collaborating with golf clubs and running online ads.
7. Impactful Messaging: Your marketing message should resonate with the needs and desires of your clients. Avoid jargon and focus on the benefits they seek.
8. Learn from Failures: Don’t be afraid to fail. Each failure is a learning opportunity that brings you closer to success.

Remember, being visible in your community and online is not just about putting up a flyer or posting on social media sporadically. It’s about showing up consistently, understanding your audience, and adapting your strategies to stay ahead. Thank you for joining me today, and I look forward to our next episode where we’ll dive deeper into offline marketing strategies.

Resources:

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration
• Score App: https://bizhealthcheck.scoreapp.com/
• Join our FREE group for clinic owners https://www.facebook.com/groups/thrivebusinesscoaching
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDG

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Hello and welcome to Treat Your Business! I’m your host, Katie Bell. In today’s episode, I have a very special treat for you. We're joined by Chris and Naomi, a wonderful couple who transformed their business through the Thrive Coaching Program. Within just 30 days, they shifted from a pay-as-you-go model to a more fulfilling and profitable approach. If you’re feeling stuck, burnt out, or uncertain about how to move forward, this episode is for you. Let’s dive into their inspiring journey!

Episode Summary

Chris and Naomi, who felt trapped in a cycle of exchanging time for money, share how they transformed their healthcare practice with the help of the Thrive Coaching Program. Chris, a long-time practitioner, was burnt out and disillusioned, while Naomi supported the business from behind the scenes. They reveal the challenges they faced, the strategies they implemented, and the remarkable results they achieved in a short time. This episode is packed with insights and actionable advice for anyone looking to revitalise their business and achieve sustainable growth.

Key Takeaways

1. Breaking Free from Burnout: Discover how Chris and Naomi moved away from a pay-as-you-go model to a more sustainable business structure, resulting in doubled income and improved work-life balance.
2. Importance of Coaching: Learn about the benefits of personalised coaching, including accountability, mindset shifts, and strategic business changes.
3. Community Support: Understand the value of being part of a supportive coaching community where members encourage and inspire each other.
4. Taking Action: Chris and Naomi emphasise the importance of taking decisive action and investing in the right support to achieve business transformation.
5. Personal and Professional Growth: Hear how their journey not only improved their business but also had a positive impact on their personal lives and overall well-being.

Join Us Next Time

I hope you found Chris and Naomi’s story as inspiring as I did! Remember, transformation is possible, and sometimes all it takes is that first step. Join me next time as we explore more strategies to help you build a thriving business. Until then, take care and keep moving forward!

Resources:

• Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration
• Score App: https://bizhealthcheck.scoreapp.com/
• Join our FREE group for clinic owners https://www.facebook.com/groups/thrivebusinesscoaching
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by HMDG

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Hello and welcome back to the Treat Your Business podcast! I’m Katie Bell, and I am thrilled to have you join me today. Over the past few weeks, we've delved deeply into the Profit First model, and today, we are wrapping it up with a very special guest who brings a wealth of knowledge and practical tips.

Summary:In this episode, I sit down with Annette Ferguson, CEO of Annette & Co, a UK-based accountancy firm that operates on the Profit First model. Annette is a certified Profit First professional and a financial strategist, making her the perfect guest to help us understand how to manage our business finances effectively.

Annette breaks down the complexities of the Profit First model into simple, actionable steps. We discuss the importance of having a cash management system, how to identify and fix money leaks in your business, and the transformational impact of consistently building profit into every transaction. If you’ve been feeling overwhelmed by your business finances or unsure about how to ensure you’re actually making a profit, this episode is a must-listen.

Key Takeaways:

1. Understanding Profit First: Annette explains how the Profit First model differs from traditional accounting and why it's crucial for ensuring long-term financial health.
2. Cash Management vs. Transaction Management: Learn the difference between these two systems and why both are essential for your business.
3. Identifying Money Leaks: Annette provides a practical exercise to help you find and fix financial leaks in your business.
4. Making Profit a Habit: Discover how to consistently set aside profit from each transaction and why this habit is vital for business sustainability.
5. Operational Efficiency: Understand how to streamline your business operations to enhance profitability.
6. Personal Experience: Annette shares her own journey with Profit First, including the challenges and successes she faced.
7. Three Top Tips: Annette's three actionable tips for implementing Profit First in your business immediately.
8. Mindset Shift: The importance of changing your mindset towards money management and profit-taking in your business.

To learn more about Annette’s services or to get in touch with her, visit

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hi, I'm thrilled to have you back with us. In today's episode, we're diving deeper into the Profit First system. If you tuned in last week, you'll remember we discussed using multiple bank accounts to help manage and control your spending. This week, we're taking it a step further by exploring categories and something called CAPS and TAPS.

I’ll start by sharing an inspiring story about a client who turned her business around using these principles. She faced significant challenges with her staffing model and overheads but made incredible progress by implementing the strategies we’ll discuss today.

Summary:In this episode, we delve into the details of the Profit First system, focusing on how breaking down your finances into smaller, manageable accounts can lead to better financial health for your business. We cover the concepts of CAPS (Current Allocation Percentages) and TAPS (Target Allocation Percentages), and how they can be used to streamline your expenses and increase profitability.

I also share real-life examples and provide practical advice on how to start implementing these changes. Whether you're a solopreneur, a small practice, or managing a large group practice, this episode offers valuable insights tailored to your business size and needs.

Key Takeaways:

1. Understanding Profit First: Learn the basics of the Profit First system and why multiple bank accounts can help manage your spending.
2. Client Success Story: Hear about a client who transformed her business by cutting overheads, streamlining admin processes, and reducing unnecessary expenses.
3. CAPS and TAPS Explained: Discover what CAPS and TAPS are, and how they help you set financial targets and allocate resources effectively.
4. Practical Implementation: Get practical tips on how to implement the Profit First system in your business, from setting up accounts to determining your target percentages.
5. Overcoming Resistance: Learn how to deal with the overwhelm and resistance that often come with making significant financial changes.
6. Tailored Advice: Advice for different business sizes, from solopreneurs to large group practices, ensuring relevant tips for everyone.
7. Future Insights: Preview of an upcoming episode featuring Annette, a Profit First accou

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello again! I hope you're ready for my second bonus episode packed with actionable insights to turbocharge your business! Did you take up the challenge from our last bonus episode and dive into your business health check?

Summary:
In today's episode, I'm diving deep into the results of your business health check. Whether you're soaring with high scores or feeling a bit deflated, there is valuable wisdom to be gleaned. From mindset mastery to knowing your numbers inside out, we'll explore the common challenges and key areas for improvement that emerged from your scores.

Key Takeaways:

1. Mindset Mastery: Your mindset sets the tone for your business success. Learn to manage it like a pro to overcome obstacles and seize opportunities.
2. Know Your Numbers: Understanding your business's financial health is non-negotiable. Dive into your numbers to make informed decisions and drive profitability.
3. Systems and Processes: Transform your business into a well-oiled machine by implementing efficient systems and processes. Free up your time and energy for what truly matters.
4. Taking Action: Don't let your business health check results gather dust in your inbox. Take inspired action to address areas for improvement and propel your business forward.

Ready to turn your business's potential into reality? Dive into today's episode for practical strategies and insights to elevate your business game. And remember, the journey to success is a marathon, not a sprint. Let's thrive together!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, it's Katie Bell here, and welcome to a special bonus episode of the Treat Your Business podcast. Today, I've got something crucial to share with you. Ever found yourself neglecting your lawnmower until it's sputtering and wheezing? Well, I've been there, and it got me thinking. If we're diligent about servicing our household gadgets, why do so many of us neglect to service our businesses?

Summary:
In this bonus episode, I delve into the importance of giving your business a thorough health check. Just like your car or lawnmower, your business needs regular maintenance to thrive. I'll walk you through why this is crucial, what it entails, and how it can save you time andmoney, and boost your profits.

Key Takeaways:

1. Mindset Shift: Move from survival mode to thriving mode. Your business shouldn't just survive; it should flourish.
2. Data Insights: Shocking statistics reveal that many businesses don't survive beyond five years. But it's not just about survival; it's about growth.
3. Actionable Steps: Take two to four minutes to complete our Business Health Check. It's free, simple, and offers invaluable insights into five critical areas of your business.
4. Personalised Feedback: Receive a tailored action plan based on your results. Whether you're a green, amber, or red, we've got strategies to help you level up.

Don't let your business stagnate or falter. Tune in to learn why your business needs an MOT and how it can propel you towards success. And remember, the only way is up!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hey there, it's Katie Bell welcoming you back to another insightful episode of Treat Your Business. If you're ready to revolutionise the way you handle your finances, you're in the right place. Today, we're diving deeper into the Profit First approach and how it can transform your business.

Summary:
In this episode, we explore the four principles of Profit First, a revolutionary method that flips traditional accounting on its head. Katie breaks down the fundamental steps to achieve financial mastery in your business, starting with the concept of separating your funds into different "plates" or accounts.

1. Multiple Plates, One Buffet: Just like you wouldn't serve all your food on one giant plate, you shouldn't keep all your business funds in a single account. Learn how dividing your money into different accounts can help you gain clarity and control over your finances.
2. Pay Yourself First: Discover why prioritising your own pay is essential for maintaining a healthy work-life balance and sustaining your business long-term. Katie explains why this principle is non-negotiable and shares strategies to implement it effectively.
3. Removing Temptation: By setting up a structured rhythm for managing your money, you can remove the temptation to overspend and ensure that funds are allocated where they're needed most. Learn how to establish a consistent schedule for transferring funds and gain insight into managing expenses.
4. Building Profit: Explore practical steps to start building profit in your business, even if you're starting from scratch. Katie shares strategies for allocating funds to different accounts, setting aside money for taxes, and ultimately, reaping the rewards of a profitable business.

Key Takeaways:

• Implementing the Profit First model can provide clarity and control over your finances.
• Prioritise paying yourself to maintain a healthy work-life balance and sustain your business.
• Establishing a structured rhythm for managing money removes the temptation to overspend.
• Start building profit in your business by allocating funds strategically and setting aside money for taxes.

Join us next week as we delve into the specifics of allocating percentages to each account and fine-tuning your financial strategy for succes

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, my lovely listeners! Welcome back to another episode of Treat Your Business. This month, we're diving deep into the heart of your clinic's financial health. Whether you're cruising along smoothly or feeling a bit strapped for cash, this is the month to roll up your sleeves and join me as we tackle all things money-related. So, if you're listening while on the road, give me a honk or a hearty "hell yes" if you're ready to explore the financial landscape of your business!Summary:

In this episode, we're getting real about money. Whether it's flowing in or causing a few headaches, your clinic's profitability is at the forefront. I'm here to guide you through shifting your mindset around profit and understanding its crucial role in your business's success.

First things first, let's debunk the myth that profit is a dirty word or something reserved for big corporations. Profit isn't just about making money; it's about creating impact, achieving your goals, and sustaining a thriving business that serves both you and your community.

We're shaking off the therapist guilt and diving into the Profit First model, where income minus profit equals expenses. It's a game-changer, giving you clarity on where your money is going and how to prioritize profitability in every transaction.

By embracing profit as a positive force in your business, you'll gain the freedom, flexibility, and fulfillment you deserve. So, let's kick off this month-long journey to financial empowerment and start reaping the rewards of a profitable clinic!

Key Takeaways:

1. Mindset Shift: Embrace profit as a positive force for achieving your goals and making a lasting impact.
2. Profit First Model: Prioritise profitability by allocating income to profit first, then covering expenses.
3. Therapist Guilt: Overcome undercharging behaviours and set boundaries to ensure fair compensation for your valuable services.
4. Service Pricing: Recognise the value of your expertise and price services accordingly to ensure profitability with every appointment.
5. Financial Management: Gain clarity on your clinic's financial health by tracking expenses, setting budgets, and prioritising profit generation.

Get ready to transform your clinic's financial health and unlock the true potential of your business. Join me next week as we delve into Profit First principles and discover practical strategies for maximising profitability in your clinic. Don't miss out on our upcoming mastercla

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to another episode of Treat Your Business! I'm your host, Katie Bell, and today we have an inspiring chat with Ruth Sudol, a clinic owner who has transformed her business and life in just three months with our Thrive Coaching Programme.

Summary:
Do you ever feel buried under appointments and overwhelmed by your business? You're not alone. Ruth shares her journey from feeling stuck and buried in her business to finding clarity, focus, and freedom. She talks about the catalyst that made her seek help and how the Thrive Coaching Programme has been a game-changer for her. From understanding her mindset to building a strong foundation for growth, Ruth's story is a testament to what's possible when you invest in the right support and strategies.

Key Takeaways:

1. Recognising when you're stuck and seeking help is the first step to change.
2. Building a strong foundation with clear strategies and structures is essential for growth.
3. Mindset work is ongoing; as you grow, new challenges and self-doubts will arise.
4. Accountability and focus are crucial for staying on track and achieving your goals.
5. It's okay to say no to distractions and shiny objects that don't serve your growth plan.

If you're feeling stuck in your business and wondering if coaching could be the answer, Ruth's story is a must-listen. She's proof that with the right support and mindset, you can break free from the hamster wheel and create a thriving business that aligns with your values and vision.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to another episode of Treat Your Business with Katie Bell! I'm Katie, your host, and today we've got an incredibly insightful discussion lined up. We're diving into the world of leadership, hiring, and what truly makes a great leader tick.

In this episode,I'm joined by Nichola Page and Philippa Aldridge as we unpack some of the most common mistakes businesses make when hiring new team members. We'll also delve into the importance of aligning values over skills, the financial planning behind hiring, and the essential role of effective onboarding

Summary:

1. Hiring for Values: We stress the significance of hiring based on values rather than just skills. A mismatch in values can spell trouble for team cohesion and morale.
2. Financial Planning: Nichola shares insights into the importance of financial planning for hiring. Understanding the return on investment (ROI) from a new team member is crucial for business growth.
3. Onboarding: We highlight the common mistake of neglecting proper onboarding for new hires. Making them feel valued and connected from day one is essential for long-term success.
4. Leadership Qualities: We explore what makes a great leader. From vision to care for people and the ability to listen and empower, we discuss the traits that set exceptional leaders apart.
5. Personal Experiences: Each of us shares stories of leaders who've made a lasting impact on our professional lives, offering valuable lessons for aspiring leaders.

Key Takeaways:

• Prioritise values over skills when hiring.
• Understand the financial implications and ROI of hiring.
• Invest time in effective onboarding for new team members.
• Great leaders possess vision, empathy, and the ability to empower.
• Learn from both good and bad leadership experiences to shape your own leadership style.

Thank you for tuning in to this enlightening episode of Treat Your Business. If you're a business owner looking to enhance your leadership skills and build a high-performing team, we're here to support you. Reach out to us to learn more about our transformational coaching programmes.

Stay tuned for our next episode where we'll be tackling the topic of spring cleaning in your business to boost profitability. You won't want to miss it!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, and welcome back to the Treat Your Business podcast with me, Katie Bell. In this episode, we're diving deep into the essential aspects of keeping great people in your team. As a leader, it's not just about hiring; it's about nurturing and empowering your team to thrive. Join me as we explore the five key strategies that can transform your leadership and create a world-class team that drives consistent, sustainable success. So, are you ready to elevate your leadership game? Let's dive in!

Summary and Key Takeaways:

1. Clear Plan and Vision: A lack of a clear plan and vision is detrimental to your team's success. As a leader, it's your responsibility to articulate a strategic vision that guides your team towards common goals and objectives.
2. Empowerment and Delegation: Micromanagement stifles creativity and hampers productivity. Empower your team members by delegating tasks according to their strengths and expertise, and trust them to take ownership of their work.
3. Authentic Leadership: Lead by example and foster a culture of transparency, authenticity, and ethical decision-making. Your behaviour sets the tone for the entire organisation, so demonstrate the values and behaviours you expect from your team.
4. Effective Communication: Poor communication breeds confusion and undermines productivity. Establish clear channels of communication and encourage open feedback within your team. Prioritise continuous improvement and growth through constructive feedback.
5. Recognition and Reward: Recognize and reward your employees for their contributions, fostering a culture of appreciation and motivation. Fair compensation and opportunities for growth are essential for employee engagement and retention.

By focusing on these key areas of leadership development, you can cultivate a positive and productive work environment, driving success and inspiring your team to achieve their full potential.

Don't forget to check out our free Business Health Check tool, designed to assess your business across key areas and provide tailored feedback for improvement. Take the first step towards unlocking your business's full potential today!

Thank you for listening to the Treat Your Business podcast! Remember, the journey to success is ongoing, and I'm here to support you every step of the way. Reach out to me to continue this conversation and explore how we can unlock your business's full potential. Together, let's thrive!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to the Treat Your Business podcast with Katie Bell! I'm Katie, and I'm thrilled to have you join me on this wonderful Wednesday morning. Whether you're in your car, at home, or wherever you may be listening, I'm grateful for your time and attention.

Summary:

In this episode, we delve deep into the often challenging world of hiring for your clinic. Katie shares invaluable insights into why traditional hiring methods may be setting both you and your team up for failure. She stresses the importance of strategic planning and forward-thinking in the hiring process, emphasising the need to hire for where you want your clinic to be, not just for current needs.

Katie introduces the concept of the "Zog Exercise," a simple yet powerful tool to assess where your time is best spent within your business. By identifying tasks that fall within your "Zone of Genius" versus those in your "Incompetent Zone," you gain clarity on where to focus your efforts and where to delegate.

Furthermore, she highlights the significance of hiring slowly and meticulously, taking candidates through a thorough 12-step hiring process to minimise the risk of bad hires. By aligning hiring decisions with your clinic's long-term goals and diligently assessing your staffing needs, you can set your clinic on a path to sustainable growth and success.

Key Takeaways:

1. Strategic Planning: Plan your hiring needs based on future projections rather than current demands.
2. Assessing Need: Use financial projections and capacity assessments to determine when and who to hire.
3. Zog Exercise: Identify tasks within your Zone of Genius and delegate tasks outside this zone to optimize your time.
4. Hiring Process: Implement a thorough 12-step hiring process to ensure the right fit for your clinic's growth.
5. Forward-Thinking: Embrace a proactive approach to hiring, focusing on building a team aligned with your long-term vision.

Feel free to reach out to me and continue this conversation. Your feedback is invaluable, so don't hesitate to leave a rating or review. Remember, real change comes from action, so let's commit to transforming your clinic for success starting today!

Thank you for tuning in, and I look forward to connecting with you soon!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to the Treat Your Business podcast with me, Katie Bell. In this episode, I delve into the crucial aspects of hiring that every clinic owner should master to drive growth and success in their business.

Summary:
In this episode, I share insights from a recent masterclass where I addressed the fears and challenges clinic owners face when it comes to expanding their teams. I discuss the importance of overcoming hiring obstacles to achieve sustainable business growth.

Key Takeaways:

• Building a successful clinic requires strategic hiring, regardless of whether you're bringing on your first or tenth team member.
• Effective hiring starts with clear job descriptions and compelling job adverts that attract the right candidates.
• Consistency and visibility in your recruitment process are key to attracting quality candidates amidst the noise of job market.
• Avoid hiring out of panic; take the time to assess candidates thoroughly to ensure they're the right fit for your clinic's culture and objectives.
• Implement a structured hiring process, including assessments tailored to each role, to ensure you're selecting candidates who are not only skilled but also aligned with your clinic's values and goals.
• Embrace the shift from self-employment to employing staff, understanding the benefits and drawbacks of each model for clinic sustainability and growth.

Conclusion:
Thank you for tuning in to this episode of the Treat Your Business podcast. Remember, true change comes from action, so apply the insights shared today to enhance your clinic's hiring process and drive towards success. Join our thriving community and access valuable resources to support your business journey.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, and welcome back to the Treat Your Business podcast! I'm Katie Bell, and I'm thrilled to have you here with us today. If you're new to the podcast, a warm welcome to you too. Today's episode marks the final installment of our special series dedicated to exploring the fundamental pillars of business success. If you've missed any of the previous episodes, don't worry - you can catch up at any time.

Summary and Key Takeaways:In this episode, we delved deep into one of the most crucial yet often overlooked aspects of entrepreneurship: mindset. I was joined by the incredible Philippa Aldridge, our holistic and mindset coach at Thrive, we embarked on a journey to uncover why you, as the business owner, are the cornerstone of your business's growth and success.

Here are some key takeaways from our conversation:

1. You Are the Foundation: Your business is a reflection of you. Your values, beliefs, and mindset are intricately woven into every aspect of your venture. Recognising this truth is the first step towards unlocking your full potential as an entrepreneur.
2. The Power of Mindset: Your mindset can either propel your business forward or hold it back. Investing in your mindset is not just about personal development; it's a strategic move that can drive tangible results in your business
3. Breaking Free from Limiting Beliefs: Fear of failure, fear of success, and fear of self-awareness are common barriers that entrepreneurs face. By identifying and addressing these fears, you can pave the way for growth and transformation.
4. Mindset + Strategy = Success: While strategy is essential, it's your mindset that ultimately determines your success. The synergy between mindset work and strategic planning is the secret sauce for sustainable growth and fulfillment.

As we wrap up today's episode, I encourage you to take a moment to reflect on what you've learned. Are there any mindset shifts you can make to propel your business forward? Remember, change begins with a single decision. If you're ready to take your business to the next level and need guidance along the way, I'm here to help.

Don't forget to check out the show notes for additional resources and to book a complimentary business and marketing audit call with me. Your journey to success starts now!

Thank you for tuning in, and remember, true transformation begins with action. Until next time, keep thriving!

Remember to leave a rating or review if you found this episode helpful. Your feedback is invaluable as we continue to grow and evolve together. Talk soon

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to another exciting episode of "Treat Your Business" with me, Katie Bell! In today's episode, we're diving deep into the foundations of building a resilient and sustainable business model for clinic and studio owners.

In this episode, I address the common challenge of inconsistent income faced by many business owners in the healthcare industry. We explore the root causes of this issue, including inconsistent revenue, marketing strategies, sales approaches, and team performance.

I share insights into the importance of transitioning from a pay-as-you-go model to structured programs or packages, allowing for more predictable revenue streams and better client retention. By delivering exceptional results and creating a business model that aligns with both client needs and business sustainability, we can achieve long-term success.

Throughout the episode, I offer practical advice and examples of creative ways to work with clients, such as incorporating online elements and implementing subscription-based models. These strategies not only improve client satisfaction but also contribute to a more stable and thriving business.

In summary, mastering business resilience involves rethinking traditional approaches and adopting innovative strategies tailored to the needs of both clients and the business. By making these shifts, clinic and studio owners can create consistent income streams while delivering exceptional results.

Remember, the journey to business success is ongoing, and I'm here to support you every step of the way. Don't forget to check out this link https://thrive-businesscoaching.com/podcast/what-is-your-qbr/ for additional resources and support. Let's build a thriving business together!

Summary:

In "Treat Your Business EP69," Katie Bell explores strategies for building a resilient and sustainable business model for clinic and studio owners. She addresses the challenge of inconsistent income and offers insights into key areas such as revenue, marketing, sales, and team performance. By transitioning to structured programs and incorporating creative elements like online services and subscriptions, business owners can achieve consistent income while delivering exceptional results.

Key Takeaways:

1. Identify and address the root causes of inconsistent income, including revenue, marketing, sales, and team performance.
2. Transition from a pay-as-you-go model to structured programs or packages for more predictable revenue streams.
3. Embrace creative approaches like online services and subscription-based models to enhance client satisfaction and retention.
4. Prioritise both client needs and business sustainability to build a thriving and resilient business.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hi there, and welcome back to another exciting episode of the Treat Your Business podcast with me Katie Bell! I'm thrilled to have you join me today as we delve deeper into the crucial foundations of business success.

Summary:In this episode, we're shifting our focus to the second key foundation every business owner needs: the visibility strategy. As I always say, "Visibility is currency in your business." Without a clear strategy to make your presence known, you risk getting lost in the noise and missing out on valuable opportunities.

Key Takeaways:

1. Know Your Audience: Whether you're a seasoned clinic owner or just starting out, understanding your audience's pain points and motivations is essential. People are driven to move away from problems, so tailor your marketing to address their specific concerns.
2. Marketing Precision: Avoid the trap of trying to be everything to everybody. Instead, focus on speaking directly to the needs of your ideal client. Craft a clear elevator pitch that highlights who you serve and how you can help them.
3. Consistent Visibility: Marketing should never stop, even when you're busy. Consistency is key to maintaining a steady flow of clients and income. Don't rely solely on word of mouth—invest in a multi-layered marketing strategy to reach your target audience effectively.
4. Track and Adapt: Keep a close eye on your marketing efforts and track where your inquiries are coming from. This data will help you refine your approach and allocate resources to the most effective channels.

Closing Thoughts:

Thank you for tuning in to today's episode! Remember, content consumption alone won't drive change—take action on what you've learned. Whether it's implementing new marketing tactics or exploring our transformational coaching programs, commit to moving your business forward.

Don't forget to join our thriving community in the Treat Your Business Facebook group, where you'll find a treasure trove of business masterclasses and valuable insights. And if you enjoyed today's episode, I'd love to hear your feedback—leave a rating or review to let me know how the show has impacted you.

This is just the beginning of our journey together, so let's keep the conversation going. Reach out to me at thrivebusinesscoaching.com or via the links in the show notes—I can't wait to connect with you!

Until next time, here's to unlocking your business's full potential. Keep thriving!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome back to another episode of "Treat Your Business". I'm Katie Bell, and today, we're diving into the core of business fundamentals. Lately, I've been engaged in enlightening discussions with clinic owners like you during our business and marketing audit calls. Something intriguing emerged during these conversations – the absence of essential elements in their business strategies. Today marks the beginning of a series where we revisit some crucial business basics.

Summary:
In this episode, we explore the vital yet often overlooked aspects of running a successful clinic business. Amidst the daily grind of patient care, administrative tasks, and marketing efforts, it's easy to lose sight of foundational principles. Through insightful anecdotes and practical examples, we unravel the significance of strategic planning, profit prioritisation, and aligning business decisions with long-term goals.

Key Takeaways:

1. Strategic Planning: Stepping off the treadmill of daily operations to focus on strategic planning is imperative for business growth.
2. Profit Prioritisation: Revenue alone is not indicative of success; prioritising profit ensures sustainable business growth.
3. Financial Projections: Establishing clear financial goals and projections helps guide strategic decisions and resource allocation.
4. Time Management: Being proactive rather than reactive is crucial; effective time management allows for strategic decision-making and business development.
5. Business Vision: Revisiting and realigning with your initial business vision is essential to adapt to changing circumstances and priorities.
6. Business Support: Seeking external support, such as business and marketing audit calls, can provide valuable insights and strategic guidance for business improvement.

Remember, embarking on a business journey without a clear plan is akin to setting off on a trek without a map – you'll likely lose your way. Take the first step towards strategic business growth by booking your complimentary business and marketing audit call today. Here's to transforming your clinic's future!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, and a warm welcome to the Treat Your Business podcast. I'm Katie Bell, your host. If you've been following our February series on boosting business revenue without drowning in marketing, you're in for a treat today. We're diving into actionable strategies to bring retention points closer in your customer journey.

Summary:
In this episode, I unveil the Emotional Cycle of Change, a powerful concept by Kelly and Connor. Understanding your clients' emotional journey is key to reducing churn. From uninformed optimism to the Valley of Despair and eventually reaching informed optimism, each stage demands tailored strategies for client retention.

Key Takeaways:

1. Recognising Uninformed Optimism: Clients start enthusiastic but uninformed about the challenges ahead.
2. Navigating Informed Pessimism: The critical point where many consider quitting; address this with proactive support and encouragement.
3. Conquering the Valley of Despair: The toughest phase; share success stories and testimonials to inspire and uplift.
4. Celebrating Informed Optimism: Acknowledge progress, set new goals, and elevate your clients from good to exceptional.
5. Encouraging Continuous Commitment: As clients cycle through success, they'll commit to higher-level goals and remain loyal.

Your business success is our goal. Take a closer look at your customer journey, identify the pivotal churn points, and implement tailored strategies. And, a little favour to ask – share the love by writing a review, and let's help others find their way to success. Until next week, stay tuned for more valuable insights!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, lovely listeners! Welcome to this week's episode of the Treat Your Business podcast. I'm Katie Bell, your host for today. Thanks for joining me on your commute, during clinic breaks, or wherever you are, for some bite-sized, juicy insights to elevate your business.

Summary:
In this episode, we dive into the critical topic of bringing the retention point closer. Katie shares valuable insights on why waiting for the retention point to kick in later can lead to dropouts and decreased follow-up rates. The key? Bringing that retention point into the client's journey much sooner, fostering longer-term relationships, and boosting clinic revenue.

Key Takeaways:

1. Inspire clients to improve themselves, bridging the gap from where they are to where they want to be.
2. Provide clarity on the pathway to improvement, keeping advice clear and actionable.
3. Take the first step with clients, guiding them towards their goals.
4. Reveal your unique personality to create a genuine connection.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello and welcome to this week's episode of the Treat Your Business podcast. I'm your host, Katie Bell, and I'm thrilled that you've chosen to join us today. If you missed last week's episode, it sets the stage for what we're covering this month about sharing the love. So, make sure to catch up!

Setting the Scene:
In February, we're focusing on boosting revenue by doing less marketing, emphasising client retention and delivering outstanding results. This is a shift from traditional marketing, and it's all about leveraging what's already working in your clinic.

Exciting News:
Guess what? You can now listen to me on Alexa! If you're multitasking at home, just say, "Alexa, play the Treat Your Business podcast," and I'll be in your ears.

Recap of Last Week:
Last week, we discussed warming up clients and re-engaging them through personalised health check-ins. If you missed it, head back and catch up before diving into today's episode.

Insights from Therapist Transformation Course:
We recently concluded the Therapist Transformation Course, focusing on converting and retaining clients. Many struggle with this, impacting results, reputation, and profitability.

Key Challenges:
Self-confidence and a money mindset often hinder conversion and retention. Addressing these is crucial for success.

Introducing QBR (Queen Bee Role):
Think of your business like a bee colony, with a vital role to protect at all costs—the Queen Bee Role (QBR). Identify the function that needs safeguarding, creating a shared focus for your team.

Framework Overview - Consultative Selling:
Introducing a customer-centric approach called consultative selling, we delve into the importance of active listening, problem-solving, and tailoring services based on each client's unique needs.

The QBR in Action:
Understanding and protecting your QBR ensures standardised processes, sets company standards, and focuses on exceptional service. This approach enhances client lifetime value, reputation, and revenue.

Thanks for joining this episode. If you're interested in the Therapist Transformation Course, book a 15-minute call with me:
https://link.magicmrm.com/widget/bookings/ttccall

Next week, we'll explore the retention point and the hook episode. Share the love by writing a review and stay tuned for more insights.

See you next week!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, lovely listeners! I'm Katie Bell, your host for this week's Treat Your Business podcast. Whether you're tuning in during your morning commute or enjoying this podcast elsewhere, I appreciate your company. In today's episode, we're delving into a fantastic strategy to boost your revenue without drowning in marketing efforts. So, buckle up, and let's get started!

Summary:
In this month of love, we're focusing on sharing the love in our businesses. Last month, we set intentions for the year, and now it's time to elevate our approach. The goal? To make more money while doing less marketing. Throughout February, I'll guide you on maximising client engagement, conversion, retention, and referrals.

Key Takeaways:

• Prioritise client re-engagement to create lasting connections.
• Implement a strategic onboarding process to warm up clients.
• Conduct regular health check-ins post-treatment for ongoing support.
• Leverage existing client relationships for referrals and increased lifetime value.

Upcoming Masterclass:
Don't miss our free masterclass on the 14th of February at 4 p.m. via Zoom. I'll share insights on transforming your business strategy for enhanced client outcomes and increased revenue.

Join the FREE masterclass – How to make more reoccurring revenue without doing more marketing

https://us06web.zoom.us/meeting/register/tZcudeusrDooHdenV2k4SUA8alr_P-qE4A5o?fbclid=IwAR3czBvF6fkz8YQUdN1BpJ_aJb8AwIwEy0jhLJGEZHAx0BBqXJXYHOqrTTg#/registration

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello and welcome back to the Treat Your Business podcast. Today, we're delving into the fascinating world of goal-setting and mindset. Let's jump in!

Setting Goals:
Setting New Year's goals might not be as common as you think, with only around 30% of Brits doing so. Today, we're exploring the importance of setting intentions and regularly reflecting on our business goals.

Measurable Goals Matter:
A common stumbling block is setting vague goals. Join me as we navigate towards setting clear, measurable objectives. It's not just about saying, "I want to implement a new strategy." Let's break it down to ensure success.

Thriving Planning and Strategy:
Fresh from our annual Thrive Planning and Strategy Day, I'm excited to share insights. Breaking down 12-month goals into actionable quarters provides a roadmap for success – think of it as GPS for your business journey.

Shifting Mindset:
In a recent masterclass, I noticed a recurring theme – goals set from a place of fear or anxiety. Join me in encouraging a shift towards setting goals from a positive, joyful perspective. It's a game-changer.

Positive Framing:
The power of positive framing is immense. Shifting from negative thoughts to positive ones creates a ripple effect, attracting positivity and better outcomes. Your mindset is pivotal in achieving your goals.

Key Takeaways:

• Clear, measurable goals are the foundation of success.
• The Thrive Planning and Strategy Day offers a roadmap for achieving your business objectives.
• Shifting from a fear-based to a positive mindset can enhance goal achievement.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, lovely listeners! In this episode, we're going to delve into why many resolutions and intentions set at the beginning of the year tend to fizzle out by January's end. I'll be sharing my reflections on the disconnect between setting goals and creating them from the same state of being. Taking inspiration from athletes like Jonny Wilkinson, I'll emphasise the crucial importance of feeling the emotions associated with achieving a goal before it actually happens.

Here are my key takeaways for you from today's episode:

1. Feel It to Achieve It: Setting goals isn't enough; it's essential to immerse yourself in the emotions associated with success to manifest the desired outcomes.
2. Mindset Matters: Shifting from a mindset of lack to one of abundance plays a pivotal role in achieving lasting change.
3. Gratitude and Signals: The practice of gratitude serves as a powerful transmitter of positive signals into the universe, attracting the desired reality.
4. Creating from Within: Changing thoughts, beliefs, and feelings precedes external change; we must embody the desired state before we can take action and see the results we seek.

Thank you for tuning in to this week's episode! If you resonate with these insights, I encourage you to share your thoughts in a review. Your feedback fuels positive change. Until next week, remember: that your thoughts, feelings, and beliefs shape your reality.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to Episode 60 of the Treat Your Business podcast. I'm Katie, a physio and clinic owner, and if you're new here, a warm welcome. This podcast is for health and wellness business owners feeling overwhelmed, offering valuable tips to enhance your business strategy

As we embrace the New Year, many of us jot down resolutions and set new business goals. In this episode, I'll discuss the common reasons resolutions fail and how to stay committed to your business goals.

Why do resolutions often fall short?

1. Lack of Specificity: Goals are vague and lack clarity. Setting specific, measurable goals provides a roadmap to success.

2. Small Goals: Fear of failure may lead to setting small, achievable goals. Break down larger objectives into smaller, achievable milestones for motivation.

3. Absence of Accountability: Business owners often lack external accountability, hindering goal adherence. Share your plans with friends, mentors, or coaches for added support.

4. Failure to Adapt: Life is dynamic, and circumstances change. The inability to adapt can lead to disappointment. Be flexible and adjust resolutions to evolving situations.

Tips for Success:

1. Set Specific, Measurable Goals: Break down objectives into tangible, achievable milestones with clear timelines.

2. Prioritise and Focus: Identify key areas with the most significant impact on your business and concentrate your efforts on those priorities.

3. Build a Support System: Establish a network of support with friends, mentors, or coaches to share insights, encouragement, and accountability.

4. Regularly Evaluate and Adjust: Business landscapes change, requiring regular evaluation of progress. Adapt strategies as needed and celebrate small wins.

5. Invest in Professional Development: Enhance non-clinical skills for business success. Continuous learning positively impacts personal growth and business outcomes.

By combining strategic planning, adaptability, and continuous improvement, you increase the likelihood of achieving your business and personal goals in the year ahead. Join me next week for exciting episodes featuring guest experts and discussions on marketing. Here's to a prosperous and resolution-filled year! Thanks for tuning in.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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In this episode, Katie Bell and Michael Schumacher dive deep into the intricacies of marketing and SEO for clinics.

1: Understanding the Foundation of SEOMichael begins by shedding light on the fundamentals of SEO (Search Engine Optimisation). He emphasises the importance of a well-structured website, keyword research, and the significance of quality content. The discussion unfolds, providing actionable insights for clinics aiming to enhance their online visibility.

2: The Pitfalls of Relying on Facebook
Katie and Michael then delve into the limitations of relying solely on Facebook for marketing. Michael discusses the challenges clinics face with ad fatigue, algorithm changes, and the overall effectiveness of social media advertising. The conversation provides valuable perspectives for clinics navigating the digital marketing landscape.

3: Navigating the Marketing Landscape
Michael Schumacher, highlights essential steps clinics should take before investing in marketing services. Michael emphasises the significance of researching companies, examining company houses, and avoiding the pitfalls of seemingly attractive offers.

Segment 4: The True Cost of Free AppointmentsMichael delves into the deceptive nature of offers promising free appointments. He breaks down the hidden costs, including the substantial time investment required. Michael shares real-life examples, cautioning clinics to value their time and choose marketing strategies that align with long-term success.

Conclusion:
In the concluding segment, Katie and Michael reflect on the discussed topics. They stress the importance of clinics adopting sustainable marketing practices, learning from successful examples, and avoiding shortcuts that may compromise long-term viability.

Michael Schumacher Resource Links:

• https://hmdg.co.uk/our-team/michael-schumacher/
• https://www.facebook.com/HMDigitalGroup
• https://instagram.com/schubertsdip?igshid=Y2I2MzMwZWM3ZA==
• https://twitter.com/notaphysio?s=21

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, everybody! Welcome to this week's episode of the Treat Your Business podcast. My name is Katie, and I am super excited to welcome you. If you are listening for the first time, a huge welcome. I am really excited to be joined by Rob Curd today on this week's episode.

Summary
In this episode, Katie Bell is joined by Rob Curd, co-founder of HMDG Creative, a leading MSK marketing specialist. They discuss the importance of high-quality photo and video content for clinic websites, emphasising the impact on client perception and engagement. Rob shares valuable tips for clinic owners, such as using iPhones effectively, adjusting aspect ratios, and the significance of marketing-focused content.

Key Takeaways:
1. Quality Over Quantity: Invest in professional photo and video content for your clinic website to stand out and create a positive impression.
2. DIY Tips: Utilize iPhone settings for optimal video quality, adjust aspect ratios for different social media platforms, and avoid cross-platform embedding for better reach.
3. Choose Wisely: When selecting a professional, prioritize those with experience in clinic photography and videography, ensuring they understand the unique needs of the healthcare industry.
4. Client-Centric Messaging: Craft your content with the end user in mind. Focus on conveying how your services benefit clients rather than showcasing technical qualifications.
5. Content Repurposing: Maximise the value of your investment by repurposing content across various platforms, keeping it fresh and engaging.

Rob Curd Resource Links:

• Instagram: https://www.instagram.com/hm_digitalgroup/
• Website: https://hmdg.co.uk/
• Email: rob@hmdg.co.uk

Upcoming Episode Preview:
Join us next week for an insightful conversation with Michael from HMDG, where we delve into the world of SEO, addressing essential questions to optimize your clinic's online visibility.

Thanks, everybody, for joining me on this week's episode of the Treat Your Business podcast. See you next week!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello listeners! This is Katie Bell, your host at Treat Your Business Podcast. Whether you're a first-time listener or joining us for another Wednesday, a warm welcome to you. As we approach the end of the year, I wish you a Merry Christmas and a fabulous New Year. Now, let's dive into this week's episode!

Summary:
In today's episode, I take a detour from discussing marketing strategies for 2024. Instead, I delve into a crucial aspect that has become apparent in recent weeks – self-belief. Reflecting on conversations with business owners, it's clear that a lack of belief in oneself poses a significant challenge. Despite addressing various business issues, the crux often boils down to self-doubt.

Key Takeaways:

1. Self-belief is foundational to business success.
2. Negative thoughts can limit your potential – challenge them.
3. Celebrate your accomplishments, no matter how small.
4. Build a supportive network to counter self-doubt.
5. Permission to make decisions for your life lies within you.
6. Embrace failure as a path to success.
7. Resilience and mental strength are crucial for business growth.
8. Self-belief is about acknowledging your worth and pursuing goals with determination.

Thank you for being here and allowing me to share my passion for elevating self-worth within our industry. As you enjoy the festive break, remember to switch off, recharge, and get ready for an amazing 2024. I'll be back next week with our first episode of the new year. Until then, have a fabulous festive break!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome back to another engaging episode of the "Treat Your Business" podcast! I'm your host, Katie Bell, and I'm thrilled to have both familiar and new listeners tuning in for valuable insights. In this episode, we delve into the intricacies of your sales strategy, a term I prefer to reframe as the "problem-solving strategy." Let's explore the critical components and key takeaways.

Key Takeaways:

1. Conversion Focus: The episode begins by stressing the importance of converting inquiries into clients. The primary goal is to achieve a conversion rate of 75% or more, ensuring a robust and efficient sales funnel.

2. Long-Term Commitments: The discussion shifts to the significance of long-term commitments. Moving clients away from pay-as-you-go models towards packages or subscriptions not only ensures sustainability but also reflects a commitment to delivering comprehensive solutions.

3. Sales Funnel Optimisation: We address the challenge of potential leaks in the sales funnel. Analyzing data and understanding the client journey is pivotal to plugging these leaks and maximizing the effectiveness of your sales strategy.

4. Personalisation: Emphasis is placed on personalisation as a cornerstone of successful problem-solving. Tailoring services to meet the specific needs of clients fosters deeper connections, increases loyalty, and generates positive word-of-mouth recommendations.

5. Technology Integration: The episode underscores the non-negotiable role of technology in 2024. Leveraging technology goes beyond transactional efficiency; it allows businesses to offer more value and analyze data for strategic decision-making.

6. Diversification and Premium Offerings: Diversifying services and introducing premium offerings are explored as essential strategies. The episode encourages businesses to review and adapt their pricing models based on market trends and perceived value.

7. Plugging Leaks Before Marketing: A crucial takeaway is the need to address any gaps in the sales funnel before turning on the marketing tap. This ensures that the business is not pouring resources into a leaky system, maximizing the return on investment.

8. Alignment with 2024 Game Plan: As we approach the new year, the episode stresses the importance of aligning your sales and problem-solving strategy with your overall 2024 game plan. Staying agile, embracing innovation, and prioritising the patient experience is key to a successful business journey.

Thank you for joining me on this journey of business growth and development. Tune in next week as we delve into crafting an effective marketing strategy for 2024.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello and welcome to the Treat Your Business podcast with Katie Bell. I'm thrilled to have you back for another insightful episode. Your support and feedback mean the world to us, so thank you for tuning in.

In this episode, Katie dives into the crucial topic of financial strategy for your business in 2024. She emphasizes the importance of understanding your numbers, ensuring profitability, and taking a proactive approach to financial health. Katie introduces the concept of the "Profit First" model, a system designed to transform the way you manage and perceive your business finances.

Key Takeaways:

1. Mindset Matters: Katie highlights the correlation between mindset and financial success. The need to align your mindset with a healthy approach to money is paramount
2. Profitability First: The Profit First model challenges the traditional view of profit as a year-end outcome. Instead, it advocates integrating profit into your daily business operations, fostering sustainability.
3. Efficiency Equals Profit: Katie stresses the significance of running an efficient business to sustain profits. Eliminating non-profitable elements and optimizing processes are key steps towards financial health.
4. Set Your Financial Goals: Take the time to define your financial goals—your "now," "better," and "best" goals. This helps create a roadmap for your business's financial success.

It's Time to Eat First: Acknowledging the need to prioritize your financial well-being, Katie encourages you to adopt the mindset of "eating first." This means putting your financial health at the forefront of your business strategy.

Call to Action:
As you listen, consider what you want to take home from your business. Define your financial goals and, if you'd like personalized guidance, reach out to Katie for a business and marketing audit call.

Thank you for joining us on this episode of the Treat Your Business podcast. Be sure to share this valuable information with fellow business owners and leave a review to let us know your thoughts. Your feedback is essential, and we look forward to having you with us in the upcoming episodes.

See you soon!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to this weeks episode of "Treat Your Business" podcast with your host, Katie Bell. In this episode, Katie invites you to embark on a journey of strategic planning for 2024. Join her as she explores the significance of reflection, goal-setting, and breaking free from the constraints that hold your business back. Get ready to challenge tolerances, envision positive changes, and take inspired actions towards a thriving business and life.

In this insightful episode, Katie Bell guides business owners through the process of strategic planning for the upcoming year. She emphasizes the importance of reflection on the past year's successes and challenges. The episode introduces a powerful exercise on identifying and addressing tolerances – things you've been putting up with in both business and personal life. Katie also unveils exciting news about upgraded programs, "Activate" and "Elevate," designed to support business owners at different stages of growth. As the episode unfolds, listeners gain valuable insights into mindset, self-confidence, and actionable steps to shape a successful 2024.

Key Takeaways:

1. Reflect and Set Goals: Take the time to reflect on the past year and set clear goals for 2024. Don't neglect strategic planning during the holiday season.
2. Challenge Tolerances: Identify and list tolerances in your business and personal life. These are the things you've been putting up with, hindering growth and fulfillment.
3. Envision Positive Changes: Flip each tolerance to its opposite, envisioning a positive change. Don't let the ego shrink your goals; be brave and set powerful intentions.
4. Address Self-Confidence: Recognize the importance of addressing self-confidence, self-worth, and mindset when setting strategic plans. A faulty mindset can hinder even the best-laid strategies.
5. Exciting Announcement – Upgraded Programs: Katie introduces "Activate" and "Elevate," programs designed to provide support, mindset workshops, strategy days, and a supportive community for business owners at different growth stages.
6. Take Inspired Action: Identify one small action for each flipped tolerance. Stay tuned for upcoming episodes where Katie delves into financial, marketing, and sales strategies for 2024.

Join Katie in reshaping your business narrative and making 2024 a year of growth, fulfillment, and success. Your journey starts here. Listen in and take the first step towards treating your business right.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, and welcome back to the Treat Your Business Podcast. I'm your host, Katie Bell, and I'm thrilled to have Michael Schumacher with us today. In this episode, Michael dives into the pitfalls of creating demand through cheap offers and ads, urging clinic owners to focus on existing demand.

Key Takeaways:

1. Avoid Cheap Offers: Michael criticizes the trend of clinics offering free or heavily discounted services through Facebook ads. He emphasizes that such tactics cheapen the brand and damage the profession's reputation.
2. Building Funnels vs. Quality Service: The podcast discusses the downside of relying on funnels and quick wins. Michael emphasizes that serious businesses focus on quality service and reputation rather than resorting to gimmicks.
3. Stop Creating, Start Responding: Instead of creating demand artificially, Michael advises clinic owners to respond to existing demand. By optimizing SEO, maintaining a great website, and using effective Google ads, clinics can attract the right patients.
4. Marketing Simplicity: Michael simplifies marketing for clinics, comparing it to weight loss. Consistency, a great website, and targeted ads are the keys. He discourages falling for flashy promises and advocates for a patient-focused approach.
5. Pricing Strategy: The discussion touches on the importance of pricing strategy. Michael encourages clinics to prioritize value over low prices, positioning themselves as high-quality service providers.
6. Imposter Syndrome and NHS Influence: The episode briefly touches on imposter syndrome and how the NHS's influence may lead clinic owners to undervalue their services.

Michael passionately addresses the issues plaguing the clinic industry, urging owners to focus on long-term strategies, quality service, and fair pricing. The conversation emphasizes the importance of responding to existing demand rather than creating it artificially.

Remember to like, share, and comment if you enjoyed the episode. Stay tuned for more valuable insights on the Treat Your Business Podcast.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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🎙️ Welcome to the "Treat Your Business" Podcast!

In this episode, your host Katie Bell catches up with Michael Schumacherfor a dive deep into the world of clinic growth, emphasising the significance of efficient marketing strategies.

Katie and Michael stress the importance of time management in clinic operations, encouraging clinic owners to allocate dedicated time for essential activities. The conversation touches on the need for clinics to conduct regular audits, analyzing elements such as team-patient communication, website content, and Google reviews. Michael highlights the significance of adopting a customer-centric approach, making content relatable and engaging for the audience.

Katie and Michael also discuss the challenges of marketing in the healthcare industry, addressing common fears and misconceptions. Michael shares practical advice on selecting the right marketing agency, emphasizing the importance of industry knowledge, client testimonials, and transparent reporting.

Key Takeaways:
1. Time Blocking for Growth: Allocate specific time for crucial activities, focusing on tasks that contribute directly to business growth.
2. Effective Auditing: Conduct regular audits of clinic elements like team-patient communication, website content, and online reviews.
3. Customer-Centric Marketing: Make content relatable and engaging, considering the perspective of potential patients.
4. Choosing a Marketing Agency: Prioritise agencies with industry expertise, client recommendations, and transparent reporting.

Join Katie and Michael as they provide practical tips and share experiences to empower clinic owners in their journey towards sustained growth.

🔗 For more insightful episodes and updates, don't forget to subscribe and share! Your success is our mission.

Michael Schumacher HMDG Resource Link:
Website: https://hmdg.co.uk/

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to "Treat Your Business" podcast.

In this episode, Katie Bell, your host and fellow business enthusiast, delves deep into the CEO mindset. She shares invaluable insights on setting boundaries to unlock true business potential. Join us, as we learn to navigate the balance between giving and self-preservation.

Katie empowers business owners to embrace their role as CEOs. She tackles the common pitfall of people-pleasing, reminding us that we don't owe anyone everything. By prioritising personal needs and valuing our own time, we can make a greater impact. Katie urges us to say no to commitments that no longer serve our goals, advocating for self-worth and fulfilment.

Key Takeaways:

• Boundaries are Key: Prioritize setting boundaries to reclaim control of your time and focus on business growth.
• Personal Responsibility: Understand that you are responsible to your clients, not for them. Encourage clients to take ownership of their outcomes.
• Value Your Worth: Recognize and appreciate your own worth, and don't feel obligated to overextend yourself.
• Overprotection vs. Empowerment: Avoid falling into the rescuer role. Instead of solving every problem, empower your clients and team to take responsibility for their own outcomes.
• Clear Communication is Vital: Use out-of-office responses, voicemail messages, and policy updates to communicate your availability clearly to clients. This helps manage expectations and sets healthy boundaries.
• Delegate and Seek Support: If possible, involve your client care team or support staff in enforcing boundaries. Share your struggles and work together to uphold these essential limits.
• Self-Care Fuels Business Growth: Recognize that taking care of your own well-being is not selfish, but a strategic move to ensure you can provide the best value to your clients and grow your business effectively.
• Review and Adjust Regularly: Periodically assess and refine your boundaries. What worked yesterday may not work tomorrow. Be adaptable and responsive to your evolving business needs.

By internalizing these takeaways, you'll be better equipped to cultivate a thriving business while nurturing your own well-being and professional growth. Remember, strong boundaries lead to stronger businesses.

Thank you for joining us for another episode of the Treat Your Business Podcast. If you found today's insights valuable, please consider hitting the like button and subscribing to stay updated with our latest episodes. Your support means the world to us, and together, we're on a journey towards building thriving businesses. Until next time, take care and keep treating your business with the care it deserves!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to the Treat Your Business Podcast!

In this episode, Katie delves into the crucial topic of working on your business, not just in it. She shares insights on shifting your mindset and practical strategies to make it happen. As the year approaches its end, it's the perfect time to strategically plan for the year ahead.

Katie emphasises the significance of stepping out of the day-to-day grind to focus on the bigger picture. Drawing from her own experience, she highlights the importance of allocating dedicated time for what she terms "Exponential Growth Activities (EGAs)" - tasks that only you can do, and are key to your business's unique brilliance.

By differentiating between EGAs and non-EGAs, you can maximize the value of your time. Katie encourages listeners to create non-negotiable time blocks for business development, facilitating a shift from merely 'exchanging time for money' to strategically investing it for substantial growth.

Key Takeaways:

1. Prioritise EGAs: Identify and prioritise tasks that directly contribute to the significant growth of your business. These are activities aligned with your unique strengths and expertise.

2. Leverage Non-Negotiable EGA Days: Allocate uninterrupted blocks of time for EGAs. This dedicated focus allows for intentional planning and strategy, separate from the immediacy of client appointments.

3. Embrace the Pareto Principle: Recognise that a small percentage of activities often yield the majority of results. Streamline your efforts by focusing on what truly drives growth.

4. Do Less, Better: Learn to say no to tasks that don't significantly impact your business's growth. Concentrate your energy on activities that create meaningful, transformational results.

By implementing these strategies, you'll not only see a positive impact on your business's growth but also regain valuable time for a more balanced and fulfilling life.

Thank you for joining us in this episode! Stay tuned for more insights on business growth and development in the coming weeks.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome back to another episode of the 'Treat Your Business' podcast, in today's episode, your host Katie is joined in the studio by regular guest host Philippa Aldridge.

Today Katie and Philippa are discussing the profound impact that the words we use can have on our business outcomes. They begin by acknowledging that they both share a commitment to personal development and continuously working on their mindset.

Key Takeaways:
1. Toxic Positivity vs. Emotional Awareness: Reflecting on how they both embrace their emotions and use them as a driving force in their work. They highlight the importance of tuning into how people are feeling and the role it plays in their businesses.

2. The Ego and Fear: Katie and Philippa discuss the natural cycle of shifting between gratitude and fear as entrepreneurs, especially when stepping out of their comfort zones. They stress the need to recognise when fear is influencing decisions and how to navigate it.

3. The Value of Coaching and Support Networks: Both hosts emphasize the crucial role of coaches and support networks in their personal and professional growth. They explain how coaching has been instrumental in their progress.

4. Changing Your Language and Thoughts: Philippa shares a practical exercise to change negative thought patterns. She advises writing down these thoughts, questioning their validity, and then consciously shifting to a more positive perspective.

5. Getting Out of Your Head: Katie recalls advice from a past coach, suggesting that when you're stuck in a negative thought loop, physically do something different to break the cycle. This helps shift your energy and mindset.

6. Evidence-Based Thinking: Philippa advocates for documenting positive changes and evidence of mindset shifts. Writing down your successes and noticing the difference in your perspective can be incredibly motivating.

7. Applying Language Shifts in Leadership: Katie mentions a technique she uses with her team, where they record their achievements and positive experiences. This helps maintain a positive team dynamic and energy.

As you've heard, the words you use are either holding you back or propelling you forward in your business journey. It's essential to take responsibility for the language you use and its impact on your mindset. By embracing your emotions, shifting your language, and seeking support when needed, you can transform your business and personal life.

Thank you for joining us in this insightful episode. Don't forget to subscribe, share with your friends, and leave a review if you found this content valuable. We'll be back with more exciting discussions and practical tips to help you thrive in your business. Until next time, take care, and keep your mindset positive!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome to another thought-provoking episode of the 'Treat Your Business' podcast. I'm your host, Katie Bell. Thank you for joining us today. In this episode, we delve into a topic that holds immense importance for every business owner: the value of time. Based on insightful conversations with fellow entrepreneurs, we'll explore why you simply cannot afford to overlook the way you allocate your time.

Often, we get caught up in the whirlwind of tasks without realising the true worth of our minutes and hours. I challenge you to consider the opportunity costs of your decisions and introduce a practical exercise to help you reevaluate your priorities. Join me as we uncover the secrets to making conscious, impactful choices that propel your business forward. Let's dive in!

Key Takeaways:

• Time is the most valuable currency, and it's non-renewable. We often underestimate its worth.
• Every choice comes with an opportunity cost. Saying yes to one thing means saying no to something else.
• Use the four box exercise to evaluate tasks based on their value. Assign a monetary value to each box and categorize tasks accordingly.
• Identify tasks in the lower value boxes (e.g., £15/hr) and consider delegating or eliminating them.
• Understand the value of your time in different aspects of your business. Clinically, your time may be less valuable than when working on high-impact business strategies.
• Consider the long-term benefits when allocating your time. Focus on tasks that yield significant returns rather than immediate rewards.
• Don't let lack of funds be an excuse. If a task is crucial, find creative solutions or seek affordable help.
• Be conscious of how you spend your time. Every decision shapes your future. Prioritize tasks that truly matter for your business and personal growth.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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In this weeks episode of the "Treat Your Business" podcast, Katie explores innovative ways to integrate technology into your health and wellness clinic. She emphasizes the use of Chat GPT, an AI-powered solution, both personally and professionally, to save time and enhance content creation.

Katie provides valuable insights into maximizing the potential of Chat GPT for various tasks, including generating ideas, outlining articles, drafting initial content, and much more.

Key Takeaways:

• The importance of clear instructions for optimal results with Chat GPT.
• Tailoring responses to align with your brand's voice and tone
• Embracing Chat GPT's capabilities for efficiency in content creation.
• Ensuring compliance with GDPR guidelines for patient privacy.

10 Ways to Utilise Chat GPT in Your Business:
1. Generating ideas for blog posts, CPD sessions, articles, videos, and social media content.
2. Outlining content and providing main points for logical flow.
3. Drafting initial content with the option for further customization.
4. Creating attention-grabbing headlines for ad copy.
5. Writing letters, checklists, SOPs, and other business documents.
6. Crafting engaging social media posts for various platforms.
7. Generating product descriptions for new launches.
8. Exploring different angles or viewpoints on topics.
9. Drafting email campaigns, newsletters, announcements, and promotions.
10. Generating impactful quotes or testimonials.

Using Chat GPT in Personal Life:

• Creating a seven-day holiday plan for a trip to the Cotswolds, including dog-friendly options.
• Simplifying research-intensive tasks for personal planning.

Embracing AI technology like Chat GPT can be a game-changer for businesses looking to save time and enhance content creation. Whether for professional use or personal planning, this tool offers a wide range of applications.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Hello, everyone! I'm Katie Bell, your host for the "Treat Your Business" podcast.

Today, we're diving into a time-saving technique: outsourcing tasks like car washing. Time is our most precious resource, and it's not renewable. Let's explore how delegating certain responsibilities can give us back valuable hours. This week we will be exploring the importance of strategic time allocation and I'll be sharing some practical insights for reclaiming those precious hours back.

Key Takeaways:

• Time is non-renewable; allocate it wisely.
• Evaluate tasks for delegation or outsourcing.
• Outsourcing is strategic time management
• Calculate the value of your time vs. outsourcing costs.
• • Focus on tasks aligned with your goals for greater impact.

Tune in for valuable tips that can transform your productivity. Don't forget to subscribe and share this episode!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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In this episode of the "Treat Your Business" podcast, Katie delves into the concept of "eating the frog" for increased productivity. She explores how tackling the most significant or challenging tasks first thing in the morning can set a positive tone for the day.

Katie also shares valuable insights on choosing the right tasks, making the most of the morning's optimal performance window, and overcoming procrastination. Additionally, she introduces the concept of Parkinson's Law and its role in time management, emphasising the benefits of setting specific time limits for tasks.

Join Katie as she guides you towards a more productive and focused approach to your business tasks.

Ket Takeaways:

• Eating the Frog: This metaphor encourages tackling the most significant or challenging tasks first thing in the morning, setting a positive tone for the day
• Choosing the Right Tasks: Katie suggests that if a task is consistently being avoided, it might be a sign that it's not the best fit for the business owner. They should consider delegating it or seeking external help.
• Optimal Performance Window: Mornings are generally when energy and focus levels are at their peak. Utilize this time for tasks that require creativity and significant focus.
• Overcoming Procrastination: Eating the frog in the morning breaks the cycle of avoidance and reduces the stress associated with procrastination.
• Parkinson's Law and Time Management: Setting specific time limits for tasks using tools like an hourglass can significantly enhance productivity. Tasks often expand to fit the time allocated, so setting limits can lead to greater efficiency.
• Discipline and Focus: To make the most of the morning productivity window, it's essential to minimize distractions by turning off notifications, putting the phone on airplane mode, and avoiding email and communication channels.
• Benefits of Time Blocking: Katie highlights the effectiveness of time blocking in her coaching practice. By allocating specific time slots to tasks, it's possible to accomplish more in a shorter period.
• Save Administrative Tasks for Later: Reserve email and day-to-day administrative work for later in the day when creativity and focus may not be as crucial.

Overall, embracing the concept of "eating the frog" and setting time limits for tasks can lead to increased productivity, efficiency, and a greater sense of accomplishment in business endeavors.

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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In today's episode, Katie explores the transformative power of morning routines and the profound impact they have on one's mindset and productivity. She delves into the seemingly mundane act of making one's bed, revealing how it sets the tone for a successful day ahead.

Drawing from her expertise in clinic management and business ownership, Katie offers invaluable insights into crafting a morning routine tailored to individual preferences and goals.

Key Takeaways:

• Making the bed serves as an initial accomplishment, instilling a sense of order and control in one's environment.
• The concept of the "golden hour" emphasizes the importance of how one starts their day, regardless of its duration
• Establishing a consistent morning routine fosters a growth mindset, believing that small, consistent efforts lead to overall success.
• Habit formation can take anywhere from 21 to 66 days, with daily repetition being more effective than sporadic attempts.
• Patience and consistency are crucial; even if the routine isn't followed every day, progress is still being made.
• Setting aside time for self-care and intentional planning in the morning sets a positive tone for the entire day.

Join Katie next week as she delves deeper into optimising productivity by tackling significant tasks early in the day, providing practical strategies for a more efficient and fulfilling workday.

Note: The "golden hour" may vary in duration depending on personal preferences and schedules. Katie advocates for flexibility in morning routines, recognizing that what works for one person may not work for another.

Don't forget to like, subscribe, and share the episode with friends and colleagues to spread the wisdom!

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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Welcome back to another brilliant episode of the "Treat Your Business" podcast with Katie Bell. In today's episode, Katie is discussing the art of taking a holiday without constantly working.

Discover the science-backed benefits of unplugging and learn practical strategies to make your holidays truly rejuvenating. From setting boundaries and planning ahead to embracing technology and delegating effectively, Katie equips you with the tools and insights you need to enjoy your time off while ensuring your business continues to thrive.

Hit download and listen in, to uncover the secrets of achieving a work-life balance that leaves you recharged, inspired, and ready to tackle new challenges. Whether you're a business owner or simply seeking to make the most of your precious time away, this episode is your essential guide to stress-free holidays and holistic success.

Key Takeaways:The Science Behind It: Katie emphasises the importance of taking holidays based on scientific studies. Research shows that vacations improve health, well-being, reduce stress, and boost overall happiness.

Benefits of Unplugging: Unplugging from work during a holiday helps individuals detach from work-related stressors. Those who effectively unplug during their vacations experience higher levels of recovery and better work performance upon return.

Cardiovascular Health: Another study highlights the link between holiday frequency and cardiovascular health. More frequent vacations are associated with reduced stress and improved cardiovascular health markers.

Personal Experience: Katie shares personal experiences of how not unplugging during holidays can negatively affect one's ability to see the bigger picture, make strategic decisions, and maintain creativity.

Common Mistakes: New business owners often struggle to unplug, fearing loss and worrying about what they might lose. They may also fail to prepare adequately for time away.

Setting Boundaries: The episode emphasizes setting boundaries in communication, using out-of-office messages effectively, and deciding how and when you want to be contacted.

Planning Ahead: Planning for holidays well in advance and considering what happens before and after the vacation is essential for a stress-free experience.

Delegation: Recognising tasks that can be delegated and trusting the team to handle them efficiently is crucial for uninterrupted holidays.

Embrace Technology: Utilise technology to automate responses and maintain customer care standards even when you're away.

Kill the Ego: Acknowledge that your ego might resist taking time off and try to throw obstacles in your way. Successful business owners learn to overcome these ego-driven objections.

Return and Reintegrate: Consider not just the holiday but also the week after. Avoid overloa

Resources:

• Score App: https://bizhealthcheck.scoreapp.com/
• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://call.thrive-businesscoaching.com/business-audit
• https://thrive-businesscoaching.com/podcast/what-is-your-qbr/
• Rate This Podcast: https://ratethispodcast.com/tyb

This podcast is sponsored by the team at HMDG

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In this episode of the "Treat Your Business" podcast, Katie explores a game-changing approach for businesses – the Clifton Strengths Assessment (5 Strengths). This assessment, developed by Gallup, identifies your unique strengths as a leader and in your team, revolutionising your business's performance.

Key Takeaways from todays episode:

• Clifton Strengths Assessment: The Clifton Strengths Assessment, developed by Gallup, is a valuable tool for identifying an individual's unique strengths as a leader and within a team.
• Five-Strength Test: It is recommended to take the five-strength test, which categorises an individual's strengths into four domains: execution, relationship building, influencing, and strategic thinking.
• Understanding Strengths: Strengths reflect an individual's hardwired behaviours in various scenarios. Recognising these strengths helps in understanding natural inclinations and how to effectively leverage them.
• Implementing Strengths in Business: Encouraging team members to take the assessment can lead to role alignment, personal development plans, and tailored training sessions.
• Example Strengths: Katie shares her top five strengths, including achiever, positivity, empathy, competition, and futuristic thinking. Each strength has its advantages and potential challenges.
• Balancing Strengths: It is important to balance strengths, as they can have a shadow side. For instance, achievers may struggle with rest, and positive individuals may avoid conflict.
• Focusing on Superpowers: Spending more time in one's strengths can lead to a more fulfilling work life. Recognising unique abilities and concentrating on tasks that align with them is crucial.
• Challenge to Listeners: Listeners are encouraged to take the Clifton Strengths Assessment, share their results, and seek guidance on applying them in their businesses. Considering having those around them take the assessment as well is recommended.

Resources:https://www.gallup.com/cliftonstrengths/en/253868/popular-cliftonstrengths-assessment-products.aspx

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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In this episode, Katie explores the age-old question: should clinics heavily depend on insurance work? She highlights the pros and cons, emphasising that while insurance work offers stability, it also brings administrative hassles.

Katie shares her clinic's journey, advocating for a strategic shift away from insurance work towards private payers, promoting better patient care.

Key Takeaways:

• The episode addresses the ongoing debate in the healthcare industry about whether clinics should rely on insurance work or focus on private payers
• Some clinics choose to work with insurance companies due to the perceived financial stability and consistent patient flow they offer, particularly beneficial for new clinic owners.
• Working with insurance companies often comes with administrative challenges, payment delays, and limitations on treatment options.
• Why Katie, made the decision to avoid insurance work in her clinic because it hindered the provision of excellent patient care.
• Clinic owners should carefully assess the proportion of their income coming from insurance patients.
• Gradually transitioning away from insurance work towards private payers is a strategic move, requiring exploration of alternative revenue streams and specialised services.
• Transitioning away from insurance work should be a strategic process.
• Communication with existing patients covered by insurance plans is crucial. In some cases, patients may choose to continue treatment as private payers.
• Engaged patients tend to adhere better to their treatment plans, leading to better outcomes and an improved clinic reputation.
• Clinic owners are encouraged to consider their dependence on insurance work and make bold decisions to shift away from it, allowing for increased financial autonomy and room for innovation.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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In this engaging episode of the "Treat Your Business" Katie chats with healthcare practice sales expert Joshua Catlett. With a wealth of experience in the field, Joshua delves into the intricate process of selling private healthcare Practices.

Key Takeaways from today's episode:

• Early Planning: Joshua emphasizes the importance of planning for your business exit early on. Waiting until the last minute can lead to missed opportunities and hasty decisions.
• Know Your Numbers: Understanding the financial aspects of your practice is crucial. Having well-documented numbers not only facilitates the sale process but also ensures a smooth transition for the new owner.
• Seek Expert Advice: Selling a practice is complex and can be overwhelming. Joshua recommends seeking advice from multiple sources, including colleagues who have undergone the process.
• Market Exposure: Rather than accepting quick off-market offers, Joshua advises a full market process for practices with medium to high turnovers. This approach allows for a wider pool of potential buyers and better negotiation opportunities.
• Time Is Your Ally: Rushing the sale process can lead to mistakes. Taking your time to find the right buyer ensures a successful outcome and minimises disruptions to your practice.
• Post-Sale Roles: For sellers who were not actively involved in clinical work, post-sale roles might include consultancy positions or advisory roles within larger organisations, leveraging their unique skill sets.
• Win-Win Deals: Joshua's focus is on creating win-win scenarios, where both the seller and the buyer benefit. This ensures continuity of care for patients and a positive outcome for all parties involved.

How to Connect with Joshua Catlett:

If you're considering selling your healthcare practice, Joshua offers valuable insights and support. To learn more about the process, potential valuations, and expert guidance, you can visit his website verilo.co.uk or connect with him on LinkedIn (https://www.linkedin.com/in/joshua-catlett-verilo).

Whether you're a practice owner exploring exit options or simply curious about the world of healthcare practice sales, this episode provides actionable advice and a deeper understanding of the process. Tune in and gain insights to make informed decisions for your practice's future.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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In this episode of the "Treat Your Business" podcast, I want to talk about people-pleasing and how it's affecting your business growth. As health and wellness professionals, we often over-service and over-deliver because we genuinely care about our clients' results and want to be seen as experts in our field. This desire to please others can lead to scope creep, where we end up doing more and more without getting adequately compensated.

One of the main reasons for people-pleasing is the need for external validation. We want to hear that we're doing a great job, and it becomes a part of our ego to receive such praise. Another reason is fear; we worry that if we don't say yes to everything, we might disappoint others, lose our reputation, or be seen as only interested in money.

However, it's essential to set clear expectations and boundaries right from the beginning of our client interactions. By doing so, we can avoid over-promising and under-delivering, which often leads to frustration and burnout. Our needs as business owners must be met first for us to deliver the best service to our clients.

Saying no strategically is more powerful than saying yes to everything. It allows us to focus on activities that truly move our business forward and avoid diluting ourselves with unnecessary tasks. Self-reflection is crucial in recognising patterns of people-pleasing behaviour and setting healthy boundaries that will support our business growth.

I invite you to take a moment and reflect on your actions. Are you over-delivering and people-pleasing more than necessary? By documenting these activities and analysing your patterns, you can identify areas where you need to set better boundaries and say no more often. Remember, it's okay to say no strategically to prioritise your business and well-being. Let's take steps towards a more successful and fulfilling business journey together.

Key Takeaways:

• People-pleasing can be detrimental to business growth as it leads to over-servicing and over-delivering without appropriate compensation.
• As health and wellness professionals, we often feel the need to over-deliver because we genuinely care about our clients' results and want to be seen as experts.
• Clear expectations and boundaries should be set from the beginning of client interactions to avoid over-promising and under-delivering.
• Saying no strategically is more powerful than saying yes to everything, as it allows us to focus on activities that genuinely move our business forward.
• Recognising patterns of people-pleasing behaviour and setting healthy boundaries is crucial for business success and avoiding burnout.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome to this exciting episode of the podcast! 🎉

I'm Katie Bell, your host, and I'm joined by the fabulous Michael Schumacher from HM DG. He's the mastermind behind the largest MSK marketing agency in the UK (and probably the universe! 🌌). They've got loads of experience working with clinics, helping them with marketing, and doing a brilliant job at it! 🌟

Today, we're all about "visibility" for clinic owners. We know how important it is to be seen by potential patients and make that digital presence strong! 💻 But here's the thing—forget about "leads," we want real patients, right? Let's dive into this with Michael to find out the secret sauce to attracting the right crowd without falling for those quick-fix marketing tricks. Patience and consistency, my friends, that's what we need! 🗝️

So, if you're curious about boosting your digital visibility and growing your clinic like a boss, get ready for some fantastic insights from Michael! 🎙️👏

Key Takeaways:

• Focus on digital visibility to attract more patients to your clinic.
• Forget about "leads" and aim for real patients who are actively searching for your services.
• Building a strong website with the right messaging is essential for success.
• Invest in Google My Business and SEO to improve your online presence
• Be patient and consistent in your marketing efforts; results take time
• Don't compare yourself to others; every clinic's journey is unique.
• Consider specializing in niche services to stand out from the competition.
• Reviews on Google My Business can significantly impact click-through rates.
• Avoid falling for quick-fix marketing tricks; they rarely lead to long-term success.
• Emphasise quality service and patient experience to build a strong brand identity.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome back, to another exciting episode of the "Treat Your Business Podcast" with your host Katie Bell. Today, Katie is joined in the studio by special guest, Sarah Tribe, Co-Founder of Healthcare Professionals Governance (HCPG). Sarah is here to shed light on the crucial topic of informed consent. If you're a healthcare professional or clinic owner, this episode is a must-listen as we explore the ins and outs of informed consent and its profound impact on your business and patients.

Meet Sarah Tribe and HCPG:
Sarah Tribe is a founding member of HCPG, a company dedicated to helping healthcare professionals navigate the complexities of governance and policies in their businesses. With a background as a physiotherapist and experience in running a care home, Sarah brings valuable insights into the importance of informed consent in healthcare practice.

The Misconception Around Informed Consent:
One of the major misconceptions that Sarah addresses is the belief that obtaining written consent at the first assessment is enough. She clarifies that simply signing a generic form does not constitute informed consent. To truly ensure patients are well-informed and protected, healthcare providers need to have a comprehensive informed consent policy and patient information leaflet.

Understanding the Montgomery Standard:
Sarah highlights the shift from the Bolam standard to the Montgomery standard in healthcare. Under the Montgomery standard, practitioners are required to disclose all potential risks and benefits to patients, allowing them to make an informed decision about their treatment. This can be time-consuming but is an essential aspect of providing transparent and responsible care.

The Importance of Documentation:
Having a policy and patient information leaflet is only one part of the equation. Healthcare professionals must also document all interactions with patients regarding informed consent. Sarah recommends providing patients with a detailed risks and benefits sheet for each treatment modality, ensuring they are fully aware of what to expect.

Informed Consent for Minors and Individuals with Fluctuating Capacity:
Sarah delves into the complexities of obtaining informed consent for minors and individuals with fluctuating capacity. It's essential to understand the three-stage test for mental capacity and work diligently to ensure individuals can make an informed decision about their care. In cases where patients lack capacity, seeking consent from appropriate legal representatives is vital.

Building a Solid Portfolio of Evidence:
By adhering to the principles of informed consent and maintaining a strong portfolio of evidence, healthcare practitioners can protect their businesses and patients alike. Sarah encourages healthcare professionals not to shy away from seeking help and support in understanding and implementing informed consent procedures.

As we wrap up this enlightening episode, we hope you have gained valuable insights into the significance of informed consent in your healthcare practice. Sarah Tribe's expertise from HCPG reminds us of the responsibility we hold as healthcare professionals in providing transparent and patient-centric care. Remember, a strong foundation of informed consent

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome to another exciting episode of the "Treat Your Business" podcast with your incredible host, Katie Bell. We're absolutely thrilled to have you here with us today!

In this week's episode, we have the fabulous Philippa Aldridge from Holds My Hand Coaching joining us. Philippa is not just a dear friend of Katie's but also a highly skilled mindset coach for entrepreneurs on the Thrive coaching program.

If you missed Philippa's previous episode, make sure to check it out as it was a fan favorite! Today, they are diving into a powerful topic that's relevant to all of us: self-sabotage. Despite its old-fashioned connotations, understanding self-sabotage is crucial, especially for business owners like us.

Self-sabotage, in its essence, is unintentionally hindering our own success. It may seem puzzling, but we all have our reasons and fears that hold us back, even when we have great strategies and marketing plans in place.

Throughout this episode, Katie and Philippa explore how self-sabotage can manifest in various ways, from procrastination and feeling overwhelmed to over-pleasing and perfection paralysis. It's important for each of us to become curious about the ways we might be unknowingly blocking our own progress and uncover the deeper reasons behind our actions.

As we all know, everyone experiences self-sabotage to some extent. By recognizing our unique strengths and areas for development, we can gain valuable insights into our behavioral patterns. For instance, Katie's competitive nature and achievement-oriented mindset can sometimes lead to overworking and over-delivering, while Philippa's strength in execution may also come with a high attention to detail that can hinder progress.

Throughout the episode, they emphasize the significance of acknowledging our internal conflicts and the stories we tell ourselves based on past experiences. Our ego often resists change and seeks instant gratification, making it challenging to see the bigger picture and the benefits of delegating or evolving our strategies.

Katie and Philippa provide practical insights into how self-sabotage can manifest, such as task avoidance, self-doubt, second-guessing decisions, and even feeling exhausted from overdoing certain tasks. Understanding these patterns and their underlying causes empowers us to break free from self-sabotage and embrace thriving in our businesses.

So, you're not alone in facing self-sabotage, and it's perfectly normal. By exploring the reasons behind our thoughts and behaviors, we can start making positive changes and propel our businesses to new heights.

We're excited for you to join us on this enlightening journey of self-awareness and growth. Thank you for tuning in, and let's delve into the captivating world of self-sabotage together! Happy listening!

Key takeaways from today's episode:

• Self-sabotage can hinder success by unintentionally blocking our own progress.
• Recognising our default patterns and strengths can help us understand self-sabotage better
• Overworking, procrastination, and self-doubt are common manifestations of self-sabotage.
• Understanding the underlying fears and stories driving self-sabotage empowers positive change.
• Embrac

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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In this weeks episode of the "Treat Your Business" podcast, Katie dives into the frustrating issue of inconsistent income in business. But don't worry, she's got some awesome tips and tricks to help you tackle it! Katie emphasises the need for useful processes and systems to handle enquiries and turn them into paying clients.

She's all about speed! Katie talks about the importance of knowing when someone has inquired and responding to them super quickly. No more waiting around! She suggests keeping track of your enquiries and where they're coming from so you can spot any problem areas.

Katie introduces the concept of consultative selling, which basically means connecting with potential clients on an emotional level. Forget just talking about prices, it's all about building relationships and understanding their needs. She even shares some cool tips for handling different types of clients, like the "green," "orange," and "red" ones.

Let's not forget about automation! Katie reminds us to embrace technology and streamline our business processes. It's all about maximising efficiency, especially when there's a labour shortage.

So, if you're tired of that income roller coaster, tune in to this episode. Katie's got your back with practical advice to plug those conversion holes and make your business thrive!

Key takeaways

• Inconsistent income in business can be addressed by implementing effective processes and systems for handling enquiries and converting them into paying clients.
• Timely response to enquiries is crucial, so set up notifications and have a standard expectation of responding within 24 hours.
• Consultative selling is about building rapport and emotional connections with potential clients, leading with emotions rather than focusing solely on price
• Differentiate between "green" clients who know what they want, "orange" clients who are exploring solutions, and "red" clients who are unlikely to convert.
• Focus on the "orange" clients and provide effective communication to increase conversions.
• Invest in automation and processes to streamline operations and enhance the customer journey.
• Plug conversion gaps and leverage touchpoints in the customer journey for improved income consistency and business success.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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In this bonus episode of "Treat Your Business," Katie discusses the challenges health and wellness business owners face in recruiting talent. She reframes the labour shortage as an opportunity and shares insights on how to attract and retain the right employees.

Katie emphasises the importance of understanding your numbers and creating competitive and rewarding job roles that go beyond just offering money. By leveraging various incentives, flexible working schemes, and performance bonuses, business owners can build a team that is invested in the success of the business.

Key discussion points:

• Recruitment Challenges and Opportunities
• Knowing Your Numbers
• Leveraging Incentives

It's a cheeky little Sunday afternoon bonus episode, we hope you enjoy it and it helps you to think differently in the week ahead.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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In this episode of the "Treat Your Business" podcast, Katie Bell discusses the common fears that arise when it comes to investing in your business and shares strategies to shift your energy and overcome those fears.

Katie emphasises that investment can take different forms, such as time, money, staff, equipment, software, mentorship, or professional development. Katie highlights the importance of stepping out of your comfort zone and embracing failure as a learning opportunity. She provides examples of successful individuals who faced multiple failures before achieving great success.

The episode also delves into the power of thoughts, feelings, and the law of attraction, emphasising the need to focus on positive outcomes to attract positive results. Katie concludes by encouraging listeners to raise their energy levels and create the environment they desire through conscious thoughts and feelings.

Key topics Katie discusses:

• Common fears associated with business investment
• Examples of fears, including fear of failure, financial loss, uncertainty and ego
• Fear of taking risks and feeling inadequate
• The role of the ego in keeping us in our comfort zone
• Common fears around investment and growth
• Examples of successful individuals who experienced failure
• Importance of embracing failure and taking risks
• The power of focus and the law of attraction
• The impact of thoughts and feelings on outcomes
• Shifting energy and changing the vibrational level
• The role of environment in manifesting thoughts and feelings
• Practical exercise: Assessing your current level of consciousness
• Understanding the law of attraction and vibrational energy
• Changing your thoughts to attract positive outcomes
• Conclusion and encouragement to raise vibrational energy levels

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome to this week's episode of the Treat Your Business podcast with your expert business coach Katie Bell. Today, Katie is going to discuss a topic that many business owners struggle with - competition.

Specifically, she'll be exploring how you can eliminate competition for your clinic or studio.

Do you ever find yourself in a situation where a potential client asks you why they should work with you instead of a competitor?

This can be a tough question to answer, but Katie has some actionable tips and strategies that will help you stand out from the crowd. Whether you offer Pilates classes or Physiotherapy services, you won't want to miss this episode!

Key discussion points and takeaways in this weeks episode include:

• Why networking events are the worst idea ever.
• Your elevator pitch needs to be about the solution.
• Be clear on who you work with now.
• Why you need to work out the why.
• It’s no longer about me anymore. The process provides the results.
• What is the supply and demand curve?
• Why you have to have a process to get the results you want.
• What do you stand for in my physio clinic?

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome to this week's incredibly informative Treat Your Business podcast discussion!

Today, Katie is joined in the studio by Robin Valadares, a physiotherapist with 11 years of experience, primarily in orthopaedics. Robin from Southern Ontario Canada, has a unique perspective on business, having launched Financially Fulfilled Physio about two and a half years ago.

His goal is to educate healthcare professionals on how not to trade their time for money, and it's fascinating to hear his insights.

If you have any questions or comments, please don't hesitate to get in touch - we'd love to hear from you. And if you're enjoying the show, please consider leaving a review!

Katie and Robin share with us these key takeaways:

• There’s a lot more to life than work.
• What business owners need to know on a monthly basis.
• The importance of having the numbers to guide your decisions.
• The fear of failure will quash more dreams than failure ever will.
• Don’t hire for growth, hire to buy back your time.

Robin Valadares Resource Links:

Website

Instagram

Facebook

LinkedIn

Twitter

Email : info@financiallyfulfilledphysio.com

Relevant Information/ Disclaimer

Presentations, seminars, speaking engagements, audio recordings, coaching services, and all course materials are offered by 2541933 Ontario Ltd. doing business as Financially Fulfilled Physio ("we", "us" or "our").

Not Financial Advice

Neither we nor any representatives featured in our presentations, speaking engagements, audio recordings, or course content, including for example Robin Valadares, are accountants, brokers, investment or financial advisors. The information on our website and made available as part of our services is general in nature and are not specific to your circumstances. The information presented is for educational and informational purposes only. You should seek professional advice before relying on any of the information presented to you.

Nothing published on our website, course materials, written in emails, delivered as part of our coaching services, published on our or in connection with our social media feeds should be construed as specific investment or financial advice in your circumstances, or advice to either buy or sell various financial assets. You accept all risks associated with any decision to buy or sell financial assets. For greater clarity, none of our courses, publications, marketing materials or social media feeds are, nor are they intended to be, financial, accounting, tax, legal or investment advice.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Hello and a very warm welcome to this weeks episode of the Treat Your Business podcast. Katie is joined this week by visibility expert Nichola Curran.

Nichola is passionate about helping fitness professionals and studio owners to gain clients, increase profits and create successful businesses.

Nichola has an impressive 32 years of experience in the fitness industry, during which time she has certified over 800 fitness professionals and coached over 300 small business owners.

One of her biggest frustrations is seeing too many great instructors close their small business and leave the industry for financial reasons.

Nichola’s approach starts with reverse engineering the business model to make sure IT can give YOU the financial return & the lifestyle you want. Once that box has been ticked, it’s full steam ahead with whatever else needs fixing in order to achieve your business goals.

A few of the key takeaways from todays episode include:

• Nicola’s biggest frustrations in the fitness industry.
• The impact that your business has on the people you serve is huge.
• How to use Facebook to get your one liner in different places.
• How to optimise your Business page.
• Making sure you’ve put your clickable links on your business page.
• How to optimise your LinkedIn profile.
• The importance of being clear on your one liner.

Nichola Curran Resource Links:

Facebook Page: @healthandfitnessbusinessclub

Free Facebook Group: https://www.facebook.com/groups/health.fitness.business.club

Instagram: @nichola.curran

LinkedIn: @nichola-curran

www.thehfbc.com

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Hey there, welcome to the latest episode of the Treat Your Business podcast!

This week Katie is flying solo, and she's going to be sharing some amazing tips on how to prevent clinic owner burnout.

We know this is a topic that affects a lot of people. Katie is going to be giving us some practical advice that won't require us to completely overhaul our lifestyles or do anything too crazy.

As always, Katie is committed to being open, honest, and transparent, so you can trust that you're getting the real deal in advice for you and your business. We hope you enjoy this episode and find it really helpful!

Some key points Katie discusses today include:

• Productivity is what makes me valuable...
• In 2018 we expanded our clinic from two rooms and a studio to five rooms and two studios.
• Let me explain, the Harvest season.
• The food industry, focuses on getting the most impressive outcomes the fastest without any attention to quality or long term sustainability.
• Comparison is the biggest thief of life.
• Our stress response as business owners can often be the one running the show.
• Happiness comes from the process, not the result.
• My fertile void last year.
• The fertile void is our own creative winter.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Flying solo this week, Katie shares with us how to increase revenue, profits and turnover into our businesses the low cost way.

Today Katie is sharing some of her top tips for business success. She shares the low down on up sell, cross sell, retention, lumpy mail, client nurturing and so much more.

Key discussion points Katie raises in today's episode:

• The importance of having an email list.
• Why you need to nurture your people at all points of the client journey.
• Where have you used a referral scheme that makes you want to refer to them?
• You could provide customised tailored content to your VIP clients or to those who have already bought from you.
• How to get your clients to engage with you regularly.
• Keep your brand in your clients minds.
• The fourth tip is about listening to the unmet needs of your clients.
• It doesn’t matter how much you charge, it’s about how you make a client feel when they come in.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Hello and welcome to this weeks episode of the Treat Your Business podcast.

Joining Katie in the studio today is Jo Pereira. Jo is the founder and director of purple berry jobs.

Now many of our listeners are struggling to recruit in our industry right now, they are they are putting ads out there, they're not getting much response, or they're getting a lot of response from people that aren't perhaps appropriate, and they're struggling to write good job adverts.

So by the end of this episode, with Jo's help we'll be clear on why we're seeing this challenge in the industry right now, and hear some great advice of what you can do if you are in a position where you are ready to recruit, or you are looking to bring somebody into your business.

Key points Katie and Jo discuss in today's episode:

• Treat Your Business Podcast Introduction.
• What are some of the challenges you’re facing as a private clinic?
• How do you make your job ads stand out from the rest?
• How to use your website to promote your business.
• Why are you passionate about your business?
• Work-life balance vs income-driven.
• What was your aim when creating the platform?
• How time wasting is a problem for the job seeker and the recruiter.
• The importance of hiring slowly and firing quickly in your industry.

Jo Pereira Resource Links

• Facebook https://www.facebook.com/PurpleberryJobs
• Instagram https://www.instagram.com/purpleberryjobs/
• LinkedIn https://uk.linkedin.com/in/jo-pereira-48b4a525
• Twitter https://twitter.com/PurpleberryJobs
• Website https://purpleberryjobs.com/

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome to this weeks Client Spotlight episode of Treat Your Business podcast with Katie Bell and Emma Turner.

Emma is a Physiotherapist and is also a client of Thrive on their Platinum Programme, hear how Emma has gone from wanting to throw the towel in on her business, to now thriving and spending golfing holidays in Portugal.

This week Katie and Emma will be discussing:

• What’s it like to run a multidisciplinary clinic?
• What was the biggest challenge you faced when you first got started?
• Coaching has to be seen as an investment.
• Getting over the barrier to coaching.
• How being part of Thrive has been an eye opener.
• You are the most important person in your business, the business has to serve you.
• Where would you say you are now in your business?
• It’s not only the amount that you learn by working with Thrive, but the confidence that you get from it as well.
• What elements of the programme have have helped you achieve the results that you’ve got in such a short space of time?

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome to this weeks episode of the Treat Your Business podcast. The topic of this weeks podcast is "How Can We Finish What We Start".

Katie is always inspired by entrepreneurs, because she thinks they are truly gifted, very enthusiastic and have lots of ideas when it comes to innovation, inspiration, bringing new services into your clinic or your studio.

Whenever Katie is in her coaching world, the biggest challenge that she often has as a coach is to keep you on one track, keep you focused, because most of you are what we call high idea generators.

Now on the other side of those incredible gifts that you all have, is often a real struggle with the follow through on putting the steps in place to make those big ideas happen. Being somebody that can follow the process through from start to finish and get it over the line without being distracted by another shiny object over there, or another kind of flashing light over there.

Press play, take a listen and let Katie know what you thought of today's episode - don't forget to hit subscribe and leave a review!

Key points of discussion in today's episode include:

• How can we finish what we start?
• How well do you know yourself as an entrepreneur?
• What are some of the personality tests you can use?
• What does it mean to have a team around you?
• Reverse engineer your goals and work backwards.
• What is taking up loads of your time?
• You’ve got to be held accountable.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome to this week's episode of the Treat Your Business podcast, with your host Katie Bell.

Joining Katie this week in the studio is Customer Experience and Retention expert Fran Smith from 'And So The Journey Begins'.

Key discussion points Katie and Fran discuss during today's episode include:

• The importance of having a great client experience.
• The importance of creating an experience that is unique to you.
• Managing clients’ expectations.
• How to use feedback to improve what you’re doing.
• The importance of creating a feeling.
• How to get to the next level of your business.

How to connect with Fran:
Instagram: https://www.instagram.com/andsothejourneybegins.co

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome to this week's episode of the Treat Your Business podcast. I am really excited this week because I get to spend the next half an hour or so with the fabulous Philipa Aldridge.

Philippa is one of our coaches in Thrive and she is our mindset coach, somebody that comes in and sorts basically people shit out, I think is the best way to describe her.

In today's episode the key points Katie and Philippa discuss include:

• Introduction to the Treat Your Business Podcast.
• You can’t out strategy. You can only outwork yourself.
• Why you need to read more mindset books.
• The importance of “new level new devil” mindset.
• How mindset coaching is about finding out who you are.
• What are some of the top tips that people can really work on if they’re new to it?
• Don’t focus on your health and wellness if you want to invest in your health.
• The importance of taking time out of your business to relax.

Philippa Aldridge Resources:

• Facebook: https://www.facebook.com/holdmyhandcoaching
• Facebook Free Community - The Fitness and Wellbeing Business Mindset Hub: https://www.facebook.com/groups/fwbusinessmindsethub
• Instagram: @holdmyhandcoaching
• Website: www.holdmyhandcoaching.com

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https://thrive-businesscoaching.com/
• Book your business and marketing audit call here - we only have 5 slots per month! https://thrive-businesscoaching.com/schedule-a-call

This podcast is sponsored by the team at HMDG

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Welcome to this week's episode of the Treat Your Business podcast.

Katie is joined in the studio today by Kelly Hickson and Charlotte Dunlop from Venture Virtual Admin Services.

Kelly and Charlotte help to support busy, burnt out business owners with everyday time consuming tasks such as appointment booking, admin, emails, etc. leaving the business owner free to focus on what they are good at and driving value into their business where it is needed.

Key points Katie, Kelly and Charlotte discuss in today's episode:

• Introduction to Treat Your Business Podcast.
• Working within your geniuses.
• Why it’s hard to pass things on when you’re a control freak.
• How to manage your business and personal life in the same business.
• The importance of having a VAs to help your business grow -.
• The importance of setting people up for failure in certain roles.
• The importance of getting to know yourself as a leader -.
• The importance of having a good relationship with your business owner.
• How listeners can get in touch with Kelly and Charlotte.

Kelly & Charlotte's Resource Links:

• Website https://www.venturevirtualadminservices.com
• Email: info@venturevirtualadminservices.com

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

This podcast is sponsored by the team at HMDG

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Welcome to this week's episode of the Treat Your Business podcast, I am really excited to welcome Nikki Lawford on to this week's episode.

We are doing something a little bit different for you all this week, we are doing what I would now call the client Spotlight Series. So we are going to have lots of episodes coming up over the future over the coming months, where I really spotlight some of our most inspirational clients and Nicky is one of them.

Nicky works with men and women who find themselves either structuring the daily lives around the nearest toilet, or who restricted fluid intake, who feel nervous about going out. Nicky helps them gain reach and to regain control of their bladder and bowels.

Key points Nicky and Katie discuss in today's episode:
Treat Your Business Podcast Introduction.
Nicky’s role in the pelvic floor health industry.
Nicky’s transition from teaching Pilates full-time to running a business.
Nicky’s new favourite phrase.
The biggest challenges that Nicky has had to overcome in the last two or three years.
You can’t out train a bad diet, but you can outtrain a faulty mindset.
The more we can grow from each other, the better.
Nicky's one piece of advice for someone who is in a position in their business where they need to do something different.
You’ve got to find that connection. You have to trust the process.

Nicky Lawford Resource Links:

• Facebook https://www.facebook.com/studio113Pilates
• Instagram https://www.instagram.com/studio113_pilates/
• Website www.studio113.uk

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• https://thrive-businesscoaching.com/makeover-your-marketing/
• Go Team Up – Click this link to claim your free 45 day trial: https://goteamup.com/ref/GXS4C9/

This podcast is sponsored by the team at HMDG

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Welcome to the Treat Your Business podcast, this week, we are going to be talking about the five things that I would do differently if I was starting out from scratch.

The reason that I've chosen to talk about this is because people often see success and see results as a linear kind of process. That's an upward trajectory and when you're comparing yourself against other people, you can often be mistaken that, "Oh, they've got to where they are and it's been really easy for them", or "they just seemed to have success upon success and growth and growth and growth and look at where they are now."

We all compare ourselves even those people that say, "Well, I don't look at anything", there is always an element of you might see somebody, you might look at somebody's life, and sometimes a part of you just make that immediate comparison.

So I wanted to share, I guess, vulnerability on this podcast and reassure you that success comes from not always just an upward trajectory. You start off, you grow a bit, you've got challenges, it drops off, it grows again, it drops off and it's a little bit like a roller coaster.

So today strap yourself in, come and enjoy the rollercoaster with me as I take a closer look at:

• Treat Your Business Podcast Introduction.
• Why success is not just an upward trajectory.
• When you start a business, it’s a roller coaster.
• The roller coaster at blackpool pleasure beach.
• The all-hands on deck approach to business.
• How do I know this? Because I made the exact same mistakes when I opened my first clinic back in 2015.
• The importance of getting clear on your “why”.
• Aligning business values with personal values.
• The second step is to listen to one person.
• Comparison is the biggest thief of life.
• Why you need to be aware of your team’s needs.
• The six working geniuses by Patrick.
• The five dysfunctions of a team googler.
• What is a “galvanizer”? What is a founder?
• Being one of the top geniuses in the world.
• Tenacity, enablement and tenacity.
• The monkey on the shoulder is holding you back.
• The third tip, ask for help.
• The fourth tip, upgrade your mindset.
• Making decisions from a place of abundance.
• The importance of being inspired by others.
• You are the average of the five people you spend the most time with.
• The fifth step. What to do when you’re at the top of your business.
• Find a group of people who have already achieved what you want to achieve.
• Upgrading your thermostat.
• Get clear on your why.
• Listen to one person and turn off distractions.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• https://thrive-businesscoaching.com/makeover-your-marketing/
• Go Team Up – Click this link to claim your free 45 day trial: https://goteamup.com/ref/GXS4C9/

This podcast is sponsored by the team at HMDG

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Welcome to this week's episode of the Treat Your Business podcast. I am really excited to bring another guest speaker this week, and this is Ben Holeyman from the team at Jane.

For those of you who don't know, Jane is an amazing piece of software that we have in our clinic in our physiotherapy wellness clinic, and some of you will have heard me talk about Jane a lot before because Jane, was one of my original sponsors on the podcast.

Key topics we will be discussing in this weeks episode:

• Introduction
• What are some of the features that Jane offers?
• The Unscheduled Patients Report.
• One of the ultimate features of Jane’s software.
• What are the main features that are underused in different platforms that people use?
• Using the intelligence behind software to massively reduce how much time you’re spending writing notes.
• Google loves reviews, doesn’t it?
• How to make the transition from paper to online software.
• How would you rate this summary?

Jane App Resources:

• Facebook - The jane.app Community Forum / Jane Facebook Page
• Instagram - janeapp_uk / janerunsclinics
• Website - jane.app

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• https://thrive-businesscoaching.com/makeover-your-marketing/
• Go Team Up – Click this link to claim your free 45 day trial: https://goteamup.com/ref/GXS4C9/

This podcast is sponsored by the team at HMDG

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Hello, and welcome to this week's episode of the Treat Your Business podcast.

I am really excited to welcome Jessica Armstrong from Team Up this week. We are discussing the use of software in your business to help to automate processes.

Jessica has helped to push this podcast out there to help other business owners in the fitness industry in terms of their business development, their confidence around winning, and how they're running their own businesses.

Key points Katie and Jessica are discussing today:

• Treat Your Business podcast.
• Jess talks about how she got started with Team Up.
• Why do you think software is so important in gym-based business? Team Up is not just about your clients anymore, it’s also about your staff, your teachers and your future partners.
• How can you go from good to great?
• Different memberships in different packages.
• Do I need to purchase the software in order to create a customer experience?
• Katie’s new partnership with the Women’s Fitness Association.
• How software is the foundation of your business, and why it’s the thing that touches all different parts of your business.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• https://thrive-businesscoaching.com/makeover-your-marketing/
• Go Team Up – Click this link to claim your free 45 day trial: https://goteamup.com/ref/GXS4C9/

This podcast is sponsored by the team at HMDG

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Welcome to today's episode of the treat your business podcast.

I am super excited to have Alastair Beverley here from LD physio. Now Alistair is one of my pals from the good old Sheffield, Hallam University, we were at university at the same time, and well, I wanted Alistair to just come on to talk to you about why he quit his job and drew a circle on the wall.

Key discussion points in today's episode:

• How long have you been in the business?
• What’s it like to be a CEO?
• John and Al.
• How he got into the field of physiotherapy.
• What would you do if you had to transition into a new business?
• When you’re in a state of fear, it’s hard to make decisions.
• The more you know, the more you can engage the more.
• What you need to know to run a successful business.

Alistair Beverleys Resources:
Website - www.TheLDphysio.com
Twitter - @TheLDphysio
Instagram - @_TheLDphysio_
TikTok - @_TheLDphysio_
Facebook - @TheLDphysio

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• https://thrive-businesscoaching.com/makeover-your-marketing/
• Go Team Up – Click this link to claim your free 45 day trial: https://goteamup.com/ref/GXS4C9/

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Welcome to this week's episodes of the Treat Your Business podcast where we're going to be chatting about the magic formula in marketing.

Why is it that some clinic owners and studio owners are much more successful? Are they are they just better physios? Are they better sports therapists?

Tune in tooth's weeks episode, to find out what the magic formula is.

Key topics Katies is covering in todays episode:

• Treat Your Business Podcast.
• Are physiotherapists and sports therapists the same thing?
• A marketing mindset is all about being creative, it’s about understanding your customer better than they understand themselves.
• Your business is a reflection of you.
• How to use your strengths to take advantage of new opportunities.
• The marketing mindset isn’t about what you do, it’s about how you do it.
• Why you can’t just delegate all of your marketing to someone else.
• There’s no such thing as passive marketing -.
• What we’re doing with being visible.
• How to Make Over Your Marketing in One Day.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• https://thrive-businesscoaching.com/makeover-your-marketing/
• Go Team Up – Click this link to claim your free 45 day trial: https://goteamup.com/ref/GXS4C9/

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Welcome back to this week's episode of the Treat Your Business podcast.

Do you write a blog? Or do you think you should be writing a blog?

Have you written them in the past and then it's kind of gone off the to do list and you've not put one on the website for ages, and what you want to think about is what position you are in in terms of marketing right now.

Are you somebody that has a marketing plan? Tune in to hear what Katie has to say about blogs.

Key topics Katie and Jo cover in todays episode:

• Why you need to write a blog post.
• Writing a blog in the techie side of it is about boosting your SEO and Google position.
• Why you need to know what people are searching for.
• Having a blog can build your audience.
• How to use AnswerThePublic.com.
• The call to action doesn’t always have to be a call to action.
• Why you need to make sure your images are royalty free.
• Why being visible and having an effective marketing strategy creates impact.
• Most business owners don’t have a marketing plan because they’re worried they’ll get it wrong.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• https://thrive-businesscoaching.com/makeover-your-marketing/
• Go Team Up – Click this link to claim your free 45 day trial: https://goteamup.com/ref/GXS4C9/

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Welcome to our next episode in the treat your business podcast, and as promised, this is going to be all about your marketing, knowing your next move in marketing. 

In today's episode the key topics of discussion are:

• Treat Your Business Podcast Introduction.
• Knowing your next move in marketing before you dive in.
• Why you need to have separate marketing campaigns for each type of patient.
• What we’re doing now is saying your problem exists and these are the costs to your health of that problem.
• Decide on your niche.
• What are the types of people who come into the clinic?
• How to drive people into your community and show them you are an authority.
• How to get more clients.
• How to get more clients in one day with our new course.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• Makeover your marketing in a day! Here is the waiting list link! https://thrive-businesscoaching.aweb.page/p/d523dbf3-e60c-447b-904c-79b2dc7af3bb

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Welcome to this episode of the treat, your business podcast, I am really excited to bring you this episode because we're going to be talking about something that's really relevant right now.

If you're listening to it, as it goes live, we are apparently according to the media in the middle of a recession or an economic crisis.

So I want to talk to you about how we can ensure that we are (a) still here at the end of this challenging period, because it will end and we will come out the other side of it. And (b) how we can make sure that you are going to actually make money as we pass through this this challenging time.

In todays episode the key discussion points are:

• Introduction to today’s episode.
• Why you need to understand your margins.
• The importance of reoccurring income over one-off events.
• The biggest safety net you can give yourself.
• What does it really cost you to see a patient in your business?
• What would be good for you to work out?
• Are your prices making you any money? Or do you have to go through a price rise?
• Why price rises must be dictated by your margins.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• Makeover your marketing in a day! Here is the waiting list link! https://thrive-businesscoaching.aweb.page/p/d523dbf3-e60c-447b-904c-79b2dc7af3bb

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Welcome to this weeks episode of the Treat Your Business podcast, this week I am delighted to be joined by Michael Schumacher.

Now if you've listened to our previous episodes, we've really delved into the WHY. So far, we've looked at why you're still running your business, what's driving you to turn up each and every day, and these questions often can be quite unsettling.

I know that and for some of you have kind of lost sight of the reason why you're doing what you're doing, and for some of you, you've lost some of that love for what you trained so hard to do.

We've talked about the invisible to the visible and how important it is to really know where you're going. It's like getting in your car and not knowing where that endpoint is your Sat Nav as got literally no clue which direction to take you in. In my case, my geography is so bad, I will be going in exactly the opposite direction.

I've invited Michael on as our guest speaker, my very first one for a really good reason there is method in my madness. Because when your ego doesn't know the how it doesn't like it. So I've talked a lot about the why we've talked a lot about really understanding the strategy and the model of your business and why we're running this business.

So in today's episode Michael and I are discussing:

• Introduction to today’s episode.
• The most important thing about local business marketing doesn’t matter.
• How to get more reviews on your Google My Business page.
• How to use Google reviews to get more traffic to your website.
• Show Your Face By.
• The first thing you need to do on your website.
• How do you measure the impact of your marketing?
• Don’t be scared of spending money.
• Michael’s advice for you to take advantage of.

To contact Michael you can email : michael@hmdg.co.uk

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• Makeover your marketing in a day! Here is the waiting list link! https://thrive-businesscoaching.aweb.page/p/d523dbf3-e60c-447b-904c-79b2dc7af3bb

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO...

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Welcome to this episode of Treat Your Business podcast, where we are going to start working out your hourly rate.

I created this episode based on a great call that I actually had, this morning, I was going to talk about something completely different, and I thought now I'm going to talk about this because it's really relevant right now in our industry with the economic challenges that we're going through.

We are surrounded by reasons and evidence that suggests our hourly rate should be low, and I'll give you an example of this "The NHS provides a service on a lot of our services for free", people think that they they can go and get what we provide for free in a service. So we've got that in the back of our mind.

So to explore this further, in todays episode I'll be covering:

• Why you need to start working out your hourly rate.
• We work with insurance companies who think we are worth 35 pounds.
• When I first launched my business eight and a half years ago, I made the decision that I was going to run a business.
• An example from a physiotherapist who is overcharging her patients.
• Why you need to know your hourly worth -.
• The importance of understanding your hourly wage.
• The opposite ends of the spectrum are easy to know, the middle value is harder.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• Makeover your marketing in a day! Here is the waiting list link! https://thrive-businesscoaching.aweb.page/p/d523dbf3-e60c-447b-904c-79b2dc7af3bb

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO...

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Welcome to Episode 10, which is all about becoming the untouchable expert.

Now if you have listened to the previous episodes, we have dug into the WHY so the first foundation that we teach in our in our method, the flywheel method is really digging into the why:

• Why are we running this business?
• Why don't we just go and get a normal job?

The second foundation that we teach is all about the WHO:

• Who is it that we really want to work with?
• How can we become this untouchable expert?
• How can we create the demand for our services by being the supply but only but stand out from everybody else because I'm sure anybody listen to this he was a physio and osteopathic chiropractor, a Pilates instructor.

In today's episode I'll be covering:

• How to become the untouchable expert.
• Why most people don’t know what they need to do to solve the problem they’ve got.
• The fastest way to sell people what they think they need is to sell them what you think they want.
• You get to decide who you want to work with -.
• The supply and demand curve and how to use it to solve your problems.
• What makes you different in the coaching world?
• Pilates as a pay-as-you-go model.
• Pilates isn’t going to solve your back problem, but it will solve your posture.
• When we figure out a unique way of working with our clients, you are in the driver’s seat.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com
• Makeover your marketing in a day! Here is the waiting list link! https://thrive-businesscoaching.aweb.page/p/d523dbf3-e60c-447b-904c-79b2dc7af3bb

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO...

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Welcome to this weeks episode of Treat Your Business, the podcast for Health & Wellness Business Owners. This week I'm discussing 'Bigger is not better'.

What if, rather than serving your business, your business served you? Imagine that hey! Most people treat profit like an afterthought. Most people and traditional accounting methods treat profit as, we look through everything and then profit spits out the bottom. Most treat profit like an end result, and we'll just focus on the growth element of our business.

So today I am going to be challenging that thought approach and discuss:

• What if rather than serving your business, your business served you?
• What happens when your sales start to increase?
• Don’t focus on getting bigger and getting more staff.
• You’ve got to figure out the things that make profit and stop the ones that don’t.
• Make sure your margins on what you sell things for are worth the time and the calculated risk of you buying it in the first place.
• When you focus on profit first, your business will expand.
• When you start thinking about profit, you figure out how to make it consistently.
• Traditional accounting methods are sales minus expenses.
• If you want to eat less calories, eat off smaller plates.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

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Welcome to this episode of the Treat Your Business podcast. In today's episode I'm going to ask you a big question.

The question is...
"Are you being an ostrich when it comes to knowing your numbers in your business?"
We often bury our heads in the sand when it comes to knowing the numbers, and it's hard to have the time. I hear all the time that people, business owners actually struggle to spend any time on their business, let alone thinking what their business is going to do moving forward or what their business is currently doing.

So with that in mind, the key points I'll be covering in today's episode:

• Are you being an ostrich when it comes to knowing your numbers?
• Focus on the profit, not the income.
• Think of yourself as a cost in your expenses.
• How to figure out your average session cost.
• What is forecasting and how does it work?
• How do you know if you’ve got the capacity to grow?
• Where the lowest hanging fruit is in your business.
• Why you need to protect your cash flow -.
• You need to be aware of that as a business owner when you’ve got staff.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

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Welcome back to this episode of Treat Your Business podcast.

Today, the theme is all about everything being created twice, first in your mind, and then in reality. You can't get where you want to go if you don't know where it is you're headed.

Back in episode one, we talked about the WHY, why you are running your business. And in this episode, I'm going to really dig into getting very clear on what it is you want to create.

• Getting clear on what it is you want to create.
• The importance of knowing what you need to focus on in your business.
• Think about Jonny Wilkinson kicking the famous conversion in the World Cup.
• Visualisation is a powerful technique that many many people use to visualise what they want and how they will feel as a result of that outcome.
• How the Law of Attraction works.
• Our stress system has literally been running the show.
• If you’re in a low vibe, you will downgrade your plans and your goals.
• The importance of having a journal.
• Why you need to get in the zone when planning your life.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

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Hello, and welcome to this bonus episode, I decided to drop in an extra special recording and a podcast to go through something that I think is really, really relevant and that we're hearing a lot about in the media.

When I talk to our clients that we coach on a daily and a weekly basis, this is something that comes up a lot, the things that people are really worried about right now.

So this bonus episode is about how to recession-proof your business, your clinic, and your studio in seven key steps.

So I've pulled out the really, really important things that I think as a business owner, you should be aware of you should be working on. And we're going to go through those bit by bit.

In this Bonus Episode I'll be covering:

• How to recession proof your business.
• Recessions are a normal part of a business cycle.
• Transitioning back to pre-covid levels.
• Knowing your numbers and knowing your needs.
• The importance of knowing your numbers.
• Don’t stop marketing.
• How to track your marketing.
• Invest in your client relationships.
• Step up and lead from the front.
• Focusing on your mindset.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

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Welcome to this episode of the Treat Your Business podcast.

Today we are going to be discussing why people don't buy WHAT you do, they buy WHY you do it.

Key topics covered in today's episode:

• The goal is not to do business with everybody who needs what you have, but with people who believe what you believe.
• If I asked you why your customers are your customers, what would you say?
• When we play the price game, the short-term game to us as a business owner is great, it’s fantastic, but....
• Why not the what, not the how?
• What’s the difference between physio and pain management?
• Why people don't buy what you do, they buy why you do it.
• Why you need to focus on the why, not the how.
• If you weren’t in existence anymore, what impact would that have on the people you help?
• How does your voice demonstrate and show the why?

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

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Welcome to Episode Five. The first four episodes introduce you to the four key foundations that we believe every business and clinic owner needs in place to try and create the business of their dreams.

So we've already looked at the WHY the WHO the HOW and YOU.

This episode, we're going to go all the way back to the beginning and start back at that step one, that first foundational step and cover this in a lot more detail. So today, we're going to talk about who do you think you are.

Key points I discuss in today's episode:

• Who do you think you are?
• When you first start your business, you’re on a hamster wheel.
• When we make decisions in our business and personal lives that don’t align with who we are and what we stand for.
• Your values are your lead indicator that you subconsciously use to figure out if your life is going in the way you want it to.
• We say yes to come in at a time when we are not meant to be working.
• One of my values is professionalism and one of my favorite characters is Carrie Mathison.
• Knowing your values is really crucial when you’ve got team around you.
• What are your proudest moments? What are your happiest moments?
• How to know if your business is aligned with the values you listed.
• How would you rate this outline?

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

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Welcome to episode four of the Treat Your Business podcast. Today's episode is the fourth foundational step that we think every business owner needs to know not only know about but think about and recognise that this step is probably the most important element in the success of your business, and this episode is called YOU.

So when we're working with clients, and we're coaching them, the biggest challenges that always come up are:

1. How do I get more clients?
2. How do I manage my staff?
3. How can I do less clinical work and make the same amount of money or even more money?
4. How can I increase my profit levels in the business?

But often the biggest obstacle in the way is actually themselves as the business owner, YOU. So before we can go headlong into creating a great marketing strategy or giving you the ways to create a financial forecast or look at your recruitment strategy, look at your your onboarding policy, look at how you have systems and processes in your business that's going to take your business to that next level.

One of the biggest things we have to address is you as the business owner, so the key topics I'm covering in today's episode are:

• You are the most important element in the success of your business -.
• Your business is a product of your beliefs, your thoughts and your actions.
• Living from our conscious brain vs. our subconscious brain.
• Your environment is a product of your beliefs, so if we want to change the environment we have to change our belief system.
• Being aware of your beliefs and how they hold you back.

In my next episode, we’re going to return back to the first foundational step and really look into your why.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

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Welcome to episode three, the HOW we've talked so far in episode one about the WHY, why we are in this business. We've talked in episode two about the WHO, who it is that we are, who we can help, we are the experts at helping, what is our niche or avatar, our ideal client or the same thing that allows us to really stand out in our industry stand out in terms of creating impactful marketing.

The third key foundation that I'd like to introduce you to is the HOW. And this is one of the four key principles that we like to go through with all business owners.

Key points covered in today's episode:

• You never sell anything to anybody if they don’t really need it.
• What is a pay-as-you-go business model?
• How can we create ways of working with people that can predict our income weeks and months ahead?
• Pilates is something that people should do forever, not just for 12 weeks.
• How can you predict your income and how does it impact your business?
• If you have a pay-as-you-go model, your conditions for delivery are poor.
• The importance of having boundaries to work within.
• What’s to come in the future of this show.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

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Welcome to this episode for the WHO. In the last episode, we talked about the WHY. And this is one of the key foundations that we need in our business to make sure that we've got a business that's going to create more time, more income and more freedom.

We talked about the why, we talked about getting clear, about why we're running this business in the first place, why not just not go and get a normal job, and I promised that in the second episode, we were talking about the second key foundation, which is the who.

If you're everything to everybody, you're nothing to nobody.

Key topics in todays episode:

• Introduction Treat Your Business Podcast.
• Imagine if you had 100 people lined up outside your clinic waiting to see you.
• If we market ourselves as what we do, we lose 95% of opportunities to help people and solve people’s problems.
• When you’re trying to be everything to everybody, you lose so many opportunities to help people
• How can you look through the letterbox into the life of your client’s life?
• Are there enough people going through the menopause in my town that I could possibly help?
• People don’t know that they need a massage.
• How do we create a market of one?
• Why do you need to stand out from the crowd?
• Who do you want to work with? How do you stand out?

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

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Welcome to the very first episode of the treat your business podcast.

As you know, my name is Katie Bell I'm your host for the Treat Your Business podcast, and I'm really excited to be bringing this first episode to you.

We are going to be talking about the WHY, this is one of the first key foundations that as business owners, we often lose sight of, or we don't even have it in place to start with when we set up our business, when we open our business, or when we decide to start growing our business.

So the first four episodes that I'm going to be talking to you about is going to cover the four key foundations you need to have in place so that you can grow your income, you can get more time back, you can have more freedom and flexibility, but we've got to start with the why.

Key topics I cover in today's episode:

• Introduction to Treat Your Business Podcast.
• Why you need to start with the why.
• What is the end goal for you?
• Why you need to think ahead as far as your brain can allow you.
• Your business is not all about income.
• How to rate your life out of 10.
• When we’re new in business, we never give ourselves enough time to think about our personal values and what’s really important.
• The Flywheel Method.
• What happens when you lose your passion.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -The treat your business podcast is sponsored by Jane. Jane is an all in one practice management software with helpful features like online booking, admin scheduling, integrated payment processing, and charting. But there's more to Jane than you might think. The team at Jane cares a lot about the problems you face as a practitioner. One of those problems is the prevalence of no shows and late cancellations in practices.
So they've made it easy for you with a few simple tools built right into Jane. That includes the ability to implement an online booking payment policy, send out unlimited text and email reminders, and enable waitlist management features to fill those last minute gaps that were preventable.
Come and see Jane in action at Jane app. And if you know you're ready to sign up, then you can mention the code Thrive1MO for a one month grace period on your new Jane account.

Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/

View Details

Hi and a huge welcome to Treat Your Business the podcast for Health and Wellbeing Business Owners. I'm Katie Bell and I'll be your host throughout the shows.

The reason I started this podcast is I'm really passionate about business owners in the health and wellness industry having the support that they need. The mission at Thrive business coaching is to affect health at a global level. With me, helping you, the business owner to run a more successful, visible, profitable business means you can impact people's health and wellness on a much bigger scale.

In this short introductory trailer I'll be covering:

• How do you know if you’re in the right place?
• Why I started the Treat Your Business Podcast.
• Over the coming weeks, I’ll be releasing short episodes that will help you see why you’re struggling with your business.
• Why did you become a physiotherapist?
• What was the biggest mistake you made when starting a business?
• How to transform your business.

Resources:

• https://www.facebook.com/groups/thrivebusinesscoaching
• https://www.facebook.com/thrivebizcoaching
• https:thrive-businesscoaching.com

JANE -
Book, chart, schedule, invoice, process payments, and run your whole practice online.
https://jane.app/