The High Street Experts Podcast: Recent Episodes

The High Street Experts - Ophelia & Wendy

The High Street Experts REVEAL ALL podcast, Ophelia and Wendy are talking to Tim Novak, co-director of SK, The Sustainable Kitchen, in the heart of Bingham Town Centre, Nottinghamshire. Tim gets the low down on what makes Ophelia & Wendy tick, their experience in business and more importantly how they are here to support your retail success!

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Meet Hannah Mathers, the high energy, multi award winning entrepreneaur. We caught up with Hannah to delve into her Cocktail Bar in a Jar company, this is one of 4 businesses that Hannah owns!!! Yes, that's right! Hannah takes us on a whistlestop ride into starting another business in lockdown and how she finds time to work on her businesses rather that in them all! You are in the right place if you are an independent retailer looking for strategies to support your retail success.Whether you listen on the go, or curled up with a brew we know you will want to save us to your favourites! Now let's get your tills ringing more! In this episode you will learn: 
• Why Hannah started a business through lockdown to save all her other ones. 
• How to maximise your team 's working day. 
• How to leverage your team to have multiple businessses 
• Answers to how to work on your business rather than in it and how to still have a life!

You have been listening to Ophelia & Wendy The High Street Experts, leave a voice comment and get the conversation started!

Let’s hope this just became your new favourite business podcast! Follow and share with your fellow high street retailers.
To receive the download for this podcast go to
www.thehighstreetexperts.com

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**In this episode of The High Street Experts podcast, Ophelia and Wendy welcome Lisa Dawes, a hair salon owner based in Nottinghamshire into their very first guest podcast. If you are a high street retailer then you are in the right place to pick up strategies to support your retail success. Whether you listen on the go or grab a brew, definitely save us to your favourites! Now, together, let’s make your tills ring more!

Lisa and her partner, Dean (AKA Mr Blue) currently own salons in 3 locations. We begin the Retailer’s Journey’ series by asking Lisa about her own experiences in growing a business including the highs and lows along the way. According to Lisa, as we head into a new economic landscape once again, it's time to look at how to diversify and open more routes to selling as possible. For Blu, barbering and hair services will always be their bread and butter and by including their clients on the benefits of hair care they have increased product sales to support turnover. Lisa understands her ideal customer, something we are passionate about as high street experts. In this episode she touches on how this is different for each salon location.**

In addition to all this great stuff, Blu has a big heart, with a team culture founded on kindness. This is reflected in their incredibly low staff turnover in an industry known for ‘chair hopping’. Lisa takes us on a deep dive into how to create this for your business.

In this episode you will learn:

  • Lisa’s journey from one salon to 3
  • How she creates the Blu culture within her team
  • Answers to some of the questions retailers ask about increasing sales, nurturing existing customers and how to attract new ones
  • Kerb appeal and attracting your ideal customer
  • Why your team and their hard work needs a thank you

You have been listening to Ophelia & Wendy The High Street Experts, leave a voice comment and get the conversation started!

Let’s hope this just became your new favourite business podcast! Follow and share with your fellow high street retailers.
To receive the download for this podcast go to
www.thehighstreetexperts.com

View Details

The High Street Experts REVEAL ALL podcast, Ophelia and Wendy are talking to Tim Novak, co-director of SK, The Sustainable Kitchen, in the heart of Bingham Town Centre, Nottinghamshire. Tim gets the low down on what makes Ophelia & Wendy tick, their experience in business and more importantly how they are here to support your retail success!

You have been listening to Ophelia & Wendy The High Street Experts, leave a voice comment and get the conversation started!

Let’s hope this just became your new favourite business podcast! Follow and share with your fellow high street retailers.
To receive the download for this podcast go to
www.thehighstreetexperts.com