The ColumbusCast Podcast: Recent Episodes
Columbus Global UK
The ColumbusCast podcast is all about how companies use digital solutions to transform, maximise and futureproof their businesses.Digital transformation can be seen as a bit of a buzzword nowadays and is often mistaken for pure change. However, at Columbus, we believe transformation is about delivering new value, most often through a new or changed business model, and positively disrupting your industry.Join us each week as our specialist teams across manufacturing, food, retail and rental sectors discuss the latest trends in their industry. Learn how businesses can reach their goals for growth by finding and implementing the right digital business solutions.Discover more at https://www.columbusglobal.com/en-gb/
In season two, episode 18 of ColumbusCast, Toby Mankertz, Principal Advisor in Digital Transformation at Columbus, joins Mark Woodbridge, Customer Success Manager at Microsoft, to discuss the impact of an executive sponsor in change management.
In season 2, episode 16 of ColumbusCast, Ian Kingstone, UK Director of Strategy and Change and Toby Mankertz, Principal Advisor for Business Transformation, discuss the importance of having a value first mindset when it comes to enabling successful transformation.
In season 2, episode 15 of ColumbusCast, Ian Kingstone, our UK Director of Strategy & Change, and Toby Mankertz, our Principal Business Transformation Advisor, highlight the importance of envisioning workshops, and how they help leadership teams align behind business strategy and uncover new value from their digital transformation programmes.
In season 2, episode 14 of ColumbusCast, our CE Specialist Steve Lyon is joined by Toby Harris, Business Applications Sales Executive at Microsoft and Mat Arnold, Technical Specialist at Microsoft, to discuss how businesses can improve their customer service strategies despite times of change.
Did you know that repeat customers are nine times more likely to convert towards additional offers than the first-time shopper?
In this episode of ColumbusCast, Customer Experience Specialist Steve Lyon joins Anders Östlund, our Growth Lead in the Digital Commerce team, and Fredrik Andersson, our Head of User Experience. Here, we discuss how businesses interact with customers through digital channels, and how you can improve your customer engagement strategies within the commerce environment.
In season 2, episode 12 of ColumbusCast, we are joined by Rod Addy from the Food Manufacture to shed insight on the latest food trends from consumers and businesses alike.
It’s found that an astonishing one third of food produced globally goes to waste, as well as 1.6 million tonnes of waste coming from food manufacturers in 2021 from the UK alone.
In this episode of ColumbusCast, Laura Gilbank joins our Food Consultants Andrew Newton and Chris Nichols, to explore how the food sector is tackling the ongoing concerns surrounding food waste.
Additionally, we share insights on how food businesses can overcome this challenge, outlining key steps to reduce their own waste and fight climate change.
It's said that one hour of downtime can cost businesses up to $100,000. For 86% of businesses, it can be more than $300,000 and that's excluding fines, litigations and other penalties. And then there are the consequences that aren't directly linked to cost, such as its impact on productivity, efficiency and customer experience.
Join us as we discuss the impact of downtime and the steps businesses can take to minimise it - or prevent it from happening in the first place.
With 20 years in the Microsoft Dynamics space, Steve Weaver has seen his share of implementations. Currently an Enterprise Architect for Columbus, Steve understands that proactive business strategies can make all the difference both on-premises and in the cloud.
In this special episode, he sits down with the D365 Migration Community to discuss how change management practices enable an organisation to address current challenges and deliver on future needs.
Learn more here: https://bit.ly/3LO3FgF
Vegans and vegetarians are set to make up a quarter of the British population by 2025. Combine this with the rise of vegan restaurants and special options on menus, and it's clear plant-based eating is more than just a trend.
But what impact does that have on supply chains? And what should food businesses be doing to adapt and ensure the customer experience remains as outstanding as ever?
Evergreen is Microsoft's vision of getting everyone using Dynamics 365 on the same version of the software. It's about adopting the continual update approach, as opposed to big-bang upgrades. Tune in to hear our Managed Services Specialist Glen Bignall explain why this approach can help businesses stay competitive and compliant, how to achieve the evergreen vision, the role an MSP can play and more.
Learn more about Columbus's evergreen approach here: https://bit.ly/3HmlArR
As we wind down for the year, we examine one of Columbus's biggest verticals - manufacturing. What were the biggest challenges faced by manufacturers in 2021? And their biggest successes? And what do manufacturers have yet to look forward to in 2022?
Tune in to hear Mayzin Han's conversation with Simon Noakes, who has worked in manufacturing for over 20 years, and Henry Anson and Stuart Biddle from premier industry publication The Manufacturer.
How does the thought of ERP implementations make you feel? If you're filled with dread, you're not alone because it's said 75% of ERP projects fail.
In today's episode, Stewart Wilmot, Head of IT at Natures Way Foods joins Laura Gilbank to share his tips and lessons learnt from past ERP projects. From prioritising change management to viewing ERP implementations as a business project rather than an IT one, discover how you can make your next implementation a success by tuning in.