transformed: Recent Episodes
Higher Digital
Hosted by Higher Digital, transformed** is a podcast that sheds new light on the resurgence of higher education. In each episode, Higher Digital President Joe Gottlieb interviews guests to explore the new Whys, the new Whats, and the new Hows of higher ed. Strategy and tactics; planning and execution; people, process, and technology – it’s all on the menu, because that’s what’s required to truly transform. Interested in learning more? Reach out to the team at Higher Digital.
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Dr. Ian F. McNeely reveals how his book "The University Unfettered" provides a dispassionate, evidence-based examination of how public universities operate, challenging both progressive and conservative narratives about higher education's supposed decline.
• Universities effectively adapt to reduced state funding through competition while maintaining their public mission
• Competition between institutions drives quality and focuses universities on core missions of teaching and research
• Administrative growth primarily supports student success initiatives rather than unnecessary bureaucracy
• Strategic thinking trumps rigid strategic planning in helping universities respond to changing circumstances
• The shift toward applied knowledge and "new instrumentalism" connects theoretical learning to practical applications
• University curriculums are evolving to bridge classroom learning to career preparation through internships and experiential learning
• Political interventions in university operations often backfire, regardless of intentions
• Public universities educate millions of students and conduct more than half the nation's research, yet receive less attention than elite private schools
For higher education leaders navigating today's challenges, focus on three principles: live in truth, do the work, and serve the mission.
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Western Technical College president Roger Stanford shares with host Joe Gottlieb how moving to a seven-week term structure transformed student completion rates and revitalized curriculum through comprehensive instructional design.
• Complete curriculum redesign of over 1,000 courses
• Creation of an empowered steering committee to manage implementation
• Three-year timeline allowing faculty breathing room during pandemic
• Centralized change management reporting directly to the president
• Dedication to maintaining "unconditional positive regard" throughout the process
• Immediate improvements in second-term retention rates
• Faculty discovering reduced cognitive load benefits of teaching fewer courses simultaneously
• Commitment to embedding universal design and culturally relevant curriculum
• Program reviews resulting in more streamlined, focused degree pathways
• Balancing academic freedom with instructional design expertise
"While we expected some faculty resistance or departures, the majority embraced the change and are now prouder than ever of their curriculum and assessment alignment." Listen in for the full story,
References:
Dr. Roger Stanford
Western Technical College
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Dr. Emily Messer, President of Texas Wesleyan University, sits down with host Joe Gottlieb to explore how collaborative leadership and modern strategies are shaping the future of higher education. Dr. Messer shares her journey as a first-generation college graduate turned university president, and how she is guiding Texas Wesleyan through a pivotal moment of cultural renewal, strategic planning, and community and employer engagement.
Listeners will gain insight into how institutions can move beyond a “COVID hangover” by rebuilding trust, explicitly defining core values, and leveraging technology and workforce partnerships to ensure strong student outcomes. From inclusive planning sessions to innovative student success initiatives supported by Title III funding, Dr. Messer highlights how thoughtful decision-making and modern tools are preparing students, and the university, for long-term success in one of the nation’s fastest-growing cities.
Warm, candid, and forward-looking, this conversation offers inspiration for higher ed leaders navigating change and reimagining how culture, strategy, and technology can align to create real transformation.
References:
Emily Messer, Ed.D.
Texas Wesleyan University
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Mary Papazian, Senior Fellow at the Association of Governing Boards of Universities and Colleges and former president of San José State University, joins our host, Joe Gottlieb, to explore how institutional leaders and boards can navigate today’s perfect storm of change in higher education.
From AI’s transformative impact to shifting student expectations, political pressures, and evolving financial models, Mary shares how transparent communication, co-leadership, and agile strategic planning can help institutions remain resilient and mission-focused. Listeners will gain insight into fostering board–leadership partnerships, embracing modern technology as a driver for change, and making thoughtful decisions that keep colleges and universities vibrant and relevant in a rapidly changing world.
References:
Mary Papazian
Association of Governing Boards of Universities and Colleges (AGB)
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In this episode, our host, Joe Gottlieb, speaks with Dr. Pamela Steinke, Provost and Senior Vice Chancellor of Academic Affairs at the University of South Carolina Upstate, about the power of investing in faculty to lead meaningful institutional change. Dr. Steinke shares how USC Upstate has navigated enrollment shifts and regional workforce demands by reimagining academic program review, strengthening collaboration across campus, and empowering faculty to step into leadership and administrative roles.
🎧 Listeners will learn how:
- Transparent academic program review can drive improvement without resorting to cuts
- Faculty leadership and mentorship can reshape institutional culture
- Strategic investments in professional development support both transformation and morale
- Modern advising structures and technology use can create capacity for deeper faculty-student engagement
- Institutions can stay mission-driven while adapting to workforce needs and demographic shifts
References:
Pamela Steinke
University of South Carolina Upstate
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In this episode of TRANSFORMED, Joe speaks with Jeffrey Morin, President of the Milwaukee Institute of Art and Design (MIAD), about how a patient, community-centered approach can drive significant institutional transformation. Drawing parallels between higher ed and perennial gardening, Jeff shares how MIAD has cultivated enrollment growth, boosted student retention, and modernized campus operations—all while remaining fiscally disciplined and true to its values.
Listeners will hear how deliberate change management, inclusive curricular reform, and smart, transparent use of technology and data helped MIAD double in size without losing its soul. This conversation offers a thoughtful, human take on how small institutions can grow with purpose and agility in an era of increasing skepticism toward higher ed’s value.
References:
Jeffrey Morin
MIAD
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In this episode of TRANSFORMED, Joe sits down with Dr. Andrea Talentino, President of Augustana College, to explore how she is leading a bold, community-driven approach to strategic planning. With deep roots in teaching, coaching, and student development, Dr. Talentino brings a unique blend of vision and practicality to her leadership.
Listeners will gain insight into how Augustana is embracing creativity, shared governance, and agility to shape a strategic plan grounded in mission and focused on student outcomes. From informal listening sessions and living-room salons to design teams and evolving metrics, Dr. Talentino shares an honest, inspiring view of what it takes to align an entire campus around meaningful transformation.
References:
Andrea Talentino
Augustana College
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
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In this episode, Joe Gottlieb speaks with Sean Moriarty, Chief Technology Officer at State University of New York, Oswego, about how a coach-style leadership model grounded in trust, consistency, and human connection has shaped his approach to technology in higher ed. Sean shares how his dual reporting relationship to both the Provost and CFO enables broad, strategic alignment across campus priorities, and how his team’s investment in management training and innovation grants continues to pay dividends—especially through the pandemic and into the AI era.
Listeners will gain insight into the power of building a “coalition of the willing,” fostering early adopters, and grounding digital strategy in user-centric design. Sean’s story illustrates how personal leadership philosophies, institutional mission, and regional transformation can converge to create resilient and adaptive digital ecosystems.
Our host, Joe Gottlieb, President and CTO of Higher Digital, brings decades of experience in higher ed technology leadership to each episode.
References:
Sean Moriarty
State University of New York, Oswego
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In this episode, host Joe Gottlieb welcomes Matthew Gunkel, Chief Information Officer at the University of California, Riverside. Matt shares how his team partnered with finance to tackle long-standing technical debt and drive meaningful digital transformation at UCR.
Listeners will learn how thoughtful collaboration, strategic planning, and a shared commitment to innovation helped a resource-constrained institution modernize its application ecosystem, transition to cloud infrastructure, and embrace AI in ways that support student success and operational efficiency. Matt’s insights offer a compelling look at what’s possible when IT and finance unite around a common purpose: recovering from technical debt to create better outcomes for both students and the institution.
References:
Matthew Gunkel
University of California, Riverside
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Nuno Fernandes, President of American Public University System (APUS), joins our host, Joe Gottlieb, for an inspiring conversation on leading with purpose, resourcefulness, and humanity. With a unique path from humble beginnings in Portugal to the helm of one of the largest online universities in the U.S., Fernandes shares how his global journey shaped his passion for accessible, affordable education.
Listeners will learn how APUS innovates under financial constraints, why cultivating a culture of kindness and trust is central to organizational success, and how clear vision and shared values fuel meaningful transformation at scale. Fernandes offers honest reflections on leadership, the power of listening, and why change—when led with heart and discipline—can be a force for good in higher education.
References:
Nuno Fernandes
American Public University System
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Join our host Joe Gottlieb as he welcomes back Wayne Bovier, Co-founder and CEO of Higher Digital, for a wide-ranging conversation about the past, present, and future of transformation in higher education. As a returning guest and original voice behind the podcast's founding, Wayne reflects with host Joe Gottlieb on how far the industry has come—and how much change still lies ahead.
Listeners will gain insight into the dual “category five hurricanes” impacting higher ed: disruptive policy shifts and the sweeping rise of AI.
Wayne and Joe explore how institutions can evolve by embracing business-minded strategies, rethinking accreditation, and adopting emerging disciplines like strategic portfolio management. Most importantly, they encourage faculty, administrators, and leaders to see AI not as a threat, but as a tool to unlock student success, operational efficiency, and lifelong learning.
Join us for an honest, forward-thinking dialogue aimed at helping higher ed both adapt and thrive.
References:
Wayne Bovier
Higher Digital
America’s Talent Moonshot - How the United States Can Win the Global Competition for Prosperity and Security
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In this episode of TRANSFORMED, Joe sits down with Dwane Sterling, Chief Information Officer at Skidmore College, for an insightful conversation about the evolving role of IT leadership in higher education. With a background spanning retail, healthcare, and now academia, Dwane brings a unique, cross-industry perspective to what it means to be a truly strategic CIO.
Dwane and Joe explore how social capital functions as a critical currency for leaders navigating digital transformation. Listeners will gain valuable insights into:
- How to foster trust and collaboration across campus without depleting your social capital reserves.
- The essential shift from "the department of no" to a facilitative, partnership-driven IT culture.
- What it takes to grow from a technical specialist to an institutional change leader.
- The role of operational excellence and emotional intelligence in building credibility and trust.
- How CIOs can influence culture and strategy in environments traditionally slow to change.
Whether you're an IT professional, campus leader, or anyone interested in the intersection of technology and institutional transformation, Dwane’s thoughtful perspective and practical wisdom will resonate deeply.
References:
Dwane Sterling
Skidmore College
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In this episode of TRANSFORMED, Joe Gottlieb talks with Alin Vrancila, CEO of Jessup Global and former provost at Multnomah University, about how a challenging institutional merger catalyzed innovation in online learning and pedagogy.
Alin shares how Multnomah’s financial and enrollment struggles led to a merger with Jessup University—but rather than a mere transition, the partnership sparked bold change. Together, they launched JSA+AI, the first fully AI-enabled learning management system in U.S. higher ed, and introduced Neogogy, a new student-centered educational framework designed for the AI age.
This episode explores how AI is redefining faculty roles, reducing administrative burden, and making online learning more interactive, efficient, and human.
What You’ll Take Away:
- Mergers can be more than survival tactics—with vision and alignment, they can become platforms for transformation.
- AI doesn’t replace educators—it repositions them to focus more on mentorship, expertise, and student impact.
- A strong innovation model includes a sandbox—Jessup Global operates as a branch campus to test, refine, and scale new approaches before full rollout.
References:
Dr. Alin Vrancila
Jessup University
Find out more about Neogogy here:
www.neogogy.ai
https://neogogy.ai/whitepapers
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In this episode of TRANSFORMED, Joe Gottlieb sits down with Dr. Shawn Powell, President of Eastern New Mexico University-Roswell, to explore how his institution thrives as a rural yet resourceful community college. Dr. Powell shares how ENMU-Roswell leverages its unique location on a former Air Force base to connect students with aviation maintenance careers, partners with local industries in healthcare and agriculture, and tackles technology access gaps to support student success.
Listeners will gain insights into workforce-aligned education, strategies for bridging digital divides, and the power of community engagement in shaping higher education’s role in regional economic development. Tune in to hear inspiring stories of transformation and impact!
Subscribe or follow TRANSFORMED wherever you listen, to get the latest episode when it drops and hear directly from leaders and innovators in higher ed tech and digital transformation best practices.
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In this episode, host Joe Gottlieb speaks with Dr. Karlyn Crowley, Provost at Ohio Wesleyan University, about "Adaptive Leadership: How to Win Trust and Accomplish Change." Dr. Crowley, the first woman provost in Ohio Wesleyan's 182-year history, shares how she has successfully led major institutional changes during challenging times, including the COVID-19 pandemic.
Dr. Crowley reveals her journey from passionate horseback rider to academic leader, explaining how her early discipline and boldness shaped her leadership philosophy. She discusses implementing five significant change initiatives in five years, including program prioritization, curriculum revision, and faculty handbook overhaul. Throughout the conversation, she shares practical "leadership cheat codes" from Ron Heifetz's adaptive leadership model, emphasizing the importance of correctly identifying problems, regulating distress, getting perspective, and giving work back to those affected.
With candor and authenticity, Dr. Crowley discusses the challenges of leading through resistance, the loneliness of leadership, and the importance of maintaining joy in administrative work. The conversation concludes with her optimistic outlook for Ohio Wesleyan's future, highlighting their impressive student retention improvements and innovative equity initiatives.
References:
Dr. Karlyn Crowley
Ohio Wesleyan University
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David Weil, Vice President of Information Technology and Analytics at Ithaca College, joins the TRANSFORMED podcast to discuss the role of quiet leadership in navigating digital transformation 2.0, in an era increasingly shaped by AI.
In this conversation with host Joe Gottlieb, President and CTO of Higher Digital, Weil shares insights on:
- How quiet leadership fosters trust, collaboration, and innovation in institutional change
- The evolving role of AI, including Agentic AI, in accelerating digital transformation and reshaping institutional processes
- Practical strategies for leading digital change, including pilots, proof-of-concepts, and intentional leadership
Weil provides real-world examples from Ithaca College, including AI-driven student support initiatives and the successful integration of analytics with IT. His approach offers higher education leaders a thoughtful perspective on advancing transformation while keeping people at the center.
References:
David Weil
Ithaca College
https://er.educause.edu/articles/2024/2/digital-transformation-20-the-age-of-ai
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Fairmont State University President, Dr. Michael Davis, shares his journey as a first-time president, offering insights on building 'cultural change before structural change' and embracing Fairmont’s unique 'Artisan University' identity. Discover how patience and relationships drive meaningful progress as our host, Joe Gottlieb, engages with Dr. Davis to explore best practices and the value of patience.
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Dr. Vin Del Casino, Provost at San José State University, joins our host, Joe Gottlieb, Higher Digital President and Chief Technology Officer, for a dynamic conversation on Creating Student Success in a Digital Now.
Dr. Del Casino shares his vision for building a student-ready campus, ensuring institutions take responsibility for student success rather than placing the burden on learners. He explores how San Jose State, the original Silicon Valley start-up, is tackling digital transformation, integrating AI into education, and leveraging partnerships—like their collaboration with Adobe—to enhance student engagement and workforce readiness.
Learn how to shift your institution from a deficit mindset to a new accountability model, why connection and community are vital to student success, and much more.
References:
Dr. Vincent Del Casino
San José State University
Becoming A Student-Ready College: A New Culture of Leadership For Student Success
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
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In this episode, Jon Allen, Chief Information Officer and Chief Information Security Officer at Baylor University joins host Joe Gottlieb, President and CTO of Higher Digital. Together, they dive into Baylor's journey to becoming a national R1 research institution, a transformation that has bolstered both academic and athletic competitiveness while maintaining its faith-based mission. Listen in for:
- The strategic and practical steps Baylor undertook to achieve R1 status three years ahead of schedule.
- How technology, people, and processes intersected to drive meaningful change.
- Lessons learned from navigating challenges like ERP transformations and adapting to the demands of a cloud-based, post-pandemic world.
Jon's expertise, drawn from his leadership role and tenure at Baylor, underscores the importance of trust, vision, and candid communication in transformative initiatives. This conversation is a must-listen for higher ed leaders seeking inspiration and actionable strategies for their own digital transformation journeys.
References:
Jon Allen
Baylor University
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In this episode of TRANSFORMED, Joe Gottlieb sits down with Steve Munson, Vice President and Chief Information Officer at American University. Steve shares insights from his ambitious journey leading simultaneous major system transformations, including the implementation of Workday for ERP and Salesforce Education Cloud for admissions CRM.
Listeners will learn how American University's "Challenge Accepted" ethos empowers their culture, the strategies they employed to manage risk, and the importance of aligning leadership and supplemental staffing to maximize organizational capacity for change. Gain practical takeaways on achieving digital transformation success, selecting the right technology partners, and cultivating a culture capable of embracing change.
Discover how clear priorities, strong leadership, and a relentless focus on success have propelled American University forward in this transformative era.
References:
Steve Munson
American University
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
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Dr. Peter Kilpatrick, President of the Catholic University of America, discusses the development of their groundbreaking ethical AI degree program, launching in Fall 2025. Dr. Kilpatrick shares his journey from professor to university president and explores the motivations behind this innovative program. Listeners will learn how the degree combines technical expertise in AI with philosophy and ethics, aligning with Catholic University’s mission to foster truth and integrity in higher education. The conversation highlights the societal implications of AI, the program's role in preparing students for ethical application across disciplines, and its unique positioning within the broader landscape of higher education.
References:
Dr. Peter Kilpatrick
The Catholic University of America
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Miroslav Humer, Vice President and CIO at Case Western University joins host, Joe Gottlieb, President and CTO at Higher Digital, to explore how Case Western is leveraging objective prioritization to advance its research agenda, delving into the critical role of relationships, trust, and structured processes. Listeners will gain insights into fostering collaboration, balancing IT resources, and driving innovation through technology, including the impactful use of AI and the revolutionary early adoption of HoloLens devices in education and research.
References:
Miroslav Humer
Case Western University
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In this episode of TRANSFORMED, Dr. Bao Johri, Chief Information Officer at Fresno State University, joins our host and delves into the university’s strategic approach to digital transformation (DX), emphasizing the power of intentionality.
Dr. Johri shares how Fresno State's DX strategy aligns culture, people, process, data, and technology to foster a community-driven, collaborative environment that thrives on innovation and adaptation. Highlighting real-world programs like the Automated University Initiative and AI-focused initiatives, she underscores how intentional partnerships and student-staff collaboration lead to sustainable change. The discussion offers key insights for higher ed leaders on how to empower faculty, support students, and build resilient, inclusive institutions prepared for rapid technological evolution.
References:
Dr. Bao Johri
Fresno State University
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Dr. Jeff Thompson, Executive Vice President and Provost at the University of Nevada, Reno, discusses the evolving role of land grant institutions in the 21st century with our host, Joe Gottlieb, President and Chief Technology Officer of Higher Digital.
Dr. Thompson shares his passion for "Land Grant 2.0," a vision for how these historic universities can adapt to modern technology while continuing to uplift rural communities. With enthusiasm, he describes the exciting changes in mining technology and the challenges of preparing students for a rapidly shifting workforce. He also highlights the importance of digital equity, sharing the success of the Digital Wolf Pack initiative, which ensures every student has the tools they need to thrive. This engaging conversation offers a thoughtful look at how institutions can embrace technology to sustain their mission and create meaningful opportunities for all in an AI-driven future.
References:
Jeff Thompson
University of Nevada, Reno
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Unlock the secrets to a family-like academic environment where support is not just an option but a guarantee. Join us as Provost Dr. Rondall Allen of the University of Maryland Eastern Shore takes us on a journey through the institution’s innovative approach to higher education. As an 1890 land grant institution, UMES is dedicated to creating a nurturing atmosphere deeply rooted in the cultural significance of HBCUs. Dr. Allen shares compelling stories about initiatives that address student needs, from concierge services to supporting homeless students during holidays, all designed to ensure every learner feels heard and valued. Hear firsthand how HBCU faculty have uniquely influenced Dr. Allen’s life, and be inspired by remarkable student success stories, including those who have achieved prestigious fellowships.
Explore the transformative strategies UMES employs to expand educational opportunities for diverse learners. With a strategic focus on accessibility and affordability, the university has developed a “one-stop shop” for non-traditional students, offering flexible online STEM programs. Discover the exciting partnerships with institutions like the Philadelphia College of Osteopathic Medicine aimed at cultivating African-American physicians. Learn how UMES is tackling the pilot shortage by engaging high school students, particularly women and minorities, with aviation pathways and a new aviation maintenance technician certificate. This episode highlights UMES’s unwavering commitment to fostering seamless transitions and comprehensive support, positioning itself as a leader in addressing regional and professional demands.
Dr. Rondall Allen
University of Maryland Eastern Shore
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Dr. Joe Whitehead, Senior Advisor to the President for Regional Science Initiatives and former Provost at Bowling Green University joins host, Joe Gottlieb, to discuss the importance of project timing in higher ed, contrasting examples of rushed versus well-planned projects and their impacts on higher education outcomes.
Listen in to learn from Dr. Whitehead's experience about the major positive impacts of proper planning, a holistic approach to problem-solving, and balancing innovation with data security.
References:
Dr. Joseph Whitehead
Bowling Green State University
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Host Joe Gottlieb sits down with Glendalí Rodriguez, Provost at the University of Wisconsin-Stout, to explore the dynamic process of comprehensive academic planning. Rodriguez shares how her team developed a forward-looking roadmap to guide the institution over the next five years, balancing academic goals with operational realities. Listeners will learn about the importance of data-driven decision-making, collaborative leadership, and aligning strategic goals with actionable initiatives. With practical insights on managing change, fostering industry partnerships, and evolving academic programs, this episode offers valuable takeaways for anyone working to adapt their institution to a rapidly changing educational landscape.
Tune in for a conversation that emphasizes both the challenges and triumphs of higher ed transformation, and be inspired by Rodriguez's inclusive approach to building a more resilient future for students and faculty alike.
References:
Glendalí Rodriguez
University of Wisconsin - Stout
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Join our guest, Christina Baum, CIO and VP of Digital Transformation at Utah Valley University as she details her perspective on the IT role in relation to sustainable strategic change. Across each institution, IT is uniquely positioned to serve as a catalyst because goals that translate to action have a vital IT component, and the craft and talent of IT has evolved to support those goals with a structured approach.
References:
Christina Baum
Utah Valley University
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Our guest, Dr. Diana Rogers-Adkinson, former Provost for Commonwealth University, goes into depth with our host, Joe Gottlieb, on the incredible journey she led to integrate programs across three newly merged institutions. Drivers for the integration were to better serve student populations in a fiscally responsible and sustainable way.
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Joe Gottlieb, President and CTO of Higher Digital, talks with Jim Brigadier, CEO of Ready Education about How Engagement Transforms Student Success. Jim discusses the importance of mobile engagement in student success (backed by data), the challenges institutions face today, and innovative strategies to enhance student retention. Tune in to discover how your institution can benefit from the expertise of Higher Digital partner, Ready Education, and their student engagement platform.
References:
Jim Brigadier
CEO, Ready Education
Sage Journals: A study mentioned as providing evidence on the importance of learner engagement in online education.
Education Data Initiative and Inside HigherEd: Published statistics showing that 35% of students do not feel a sense of belonging at their school.
Tyton Partners:
- Driving Toward a Degree study, which found that over 35% of student survey respondents were unaware of available critical support services.
- Listening to Learners 2023 report, which addresses ways institutions and their members can bolster belonging among learners to increase persistence and retention, contributing to overall student success.
National Center for Education Statistics: Provided data showing that in the 2022-2023 academic year, 53 percent of US college students were taking at least one class online.
Subscribe or follow TRANSFORMED wherever you listen, to get the latest episode when it drops and hear directly from leaders and innovators in higher ed tech and change management best practices.
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Send us a Text Message.
Dr. Michael Lacourse, Provost at Utah Tech University, joins Joe Gottlieb to walk through a series of strategic planning cycles and the meaningful impact the entire institution realized as the strategy evolved over time. Learn from Dr. Lacourse about the planning process and its outputs as well as the impressive results for Utah Tech, its students, staff and faculty, and the community.
References:
Dr. Michael Lacourse
Provost, Utah Tech University
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
Subscribe or follow TRANSFORMED wherever you listen, to get the latest episode when it drops and hear directly from leaders and innovators in higher ed tech and change management best practices.
Find and follow us on LinkedIn at https://www.linkedin.com/company/higher-digital-inc
Fred Rocha, former CIO at Coast Community College District and current senior consultant at Higher Digital, joins Joe Gottlieb to discuss how evolving business reporting can lead to better data governance in higher education. They explore common challenges institutions face, like siloed data and manual reporting processes, and offer insights on how to improve data management practices, especially vital in the era of SaaS solutions. They highlight both technical approaches and human factors in achieving effective data governance, emphasizing that it's a responsibility shared by all staff, not just IT departments.
References:
Fred Rocha, Senior Consultant, Higher Digital
Coast Community
College District
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
Subscribe or follow TRANSFORMED wherever you listen, to get the latest episode when it drops and hear directly from leaders and innovators in higher ed tech and change management best practices.
Find and follow us on LinkedIn at https://www.linkedin.com/company/higher-digital-inc
In this episode of TRANSFORMED, we break the mold and welcome two esteemed guests from Butler University: Dr. Brooke Barnett, Provost and Vice President for Academic Affairs, and Melissa Beckwith, Vice President and Chief Strategy Officer.
The discussion revolves around the concept of Dual Transformation and how Butler University is using that concept to not only maximize resilience today but also build the institution’s growth engine for tomorrow. Our guests delve into the creation of Butler Ventures, a multi-faceted initiative aimed at driving innovation and change at Butler. The conversation includes key challenges faced during this transformative journey, including the need for system upgrades and effective change management. They even touch on surprise challenges, including having too many good ideas to explore!
References:
Dr. Brooke Barnett
Melissa Beckwith
Butler University
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
Subscribe or follow TRANSFORMED wherever you listen, to get the latest episode when it drops and hear directly from leaders and innovators in higher ed tech and change management best practices.
Find and follow us on LinkedIn at https://www.linkedin.com/company/higher-digital-inc
In this episode of TRANSFORMED, Dr. Andrea Scott, Former Provost and new Special Advisor to the President and distinguished professor of marketing at George Fox University, shares her real-world experiences of challenges many provosts face and how she navigated those, especially knowing your audiences and their preferred way(s) of receiving information.
References:
Dr. Andrea Scott
Drandreascott.com
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
Subscribe or follow TRANSFORMED wherever you listen, to get the latest episode when it drops and hear directly from leaders and innovators in higher ed tech and change management best practices.
https://www.linkedin.com/company/higher-digital-inc/
In this episode of TRANSFORMED, Josh Wilson, former Associate CIO at Brandeis University, Board Vice Chair for Apereo Foundation, and Senior Engagement Manager for Higher Digital, shares his leadership philosophy and who he sees as the most compelling audience for such development.
In addition, he shows how this active and open leadership approach improves outcomes, especially when paired with Higher Digital’s proven change management methodology for higher ed institutions modernizing systems and moving toward SaaS solutions.
References:
Josh Wilson
Flywheel Strategies website
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
Description for Web Page:
In this episode of TRANSFORMED, Patricia Patria, Chief Information Officer at Babson College, talks about the pros and cons of the AI experiment she has been leading since the fall of 2023, bringing AI into diverse courses for students at all levels.
Learn how this experiment resulted in defined needs, tools and policies around AI to ensure a positive experience for students as well as faculty, balancing the potential for AI with inherent risks.
References:
Patty Patria
Babson College
Babson College website
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
In this episode of TRANSFORMED, Dr. Ali Houshmand, President at Rowan University, highlights the value of candid assessments of what internal teams can deliver and what they can’t. With that understanding, leaders can develop partnerships that are aligned with the institutions goals to fill gaps, following best practices and encouraging mutual growth.
Centering strategy and decisions around guiding principles can build confidence in any institutional leader, banishing imposter syndrome with proven outcomes.
References:
Dr. Ali Houshmand
Rowan University
Rowan University website
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
In this episode of TRANSFORMED, Dr. Tamara Brown, Provost and SVP of Academic Affairs at the University of Texas, Arlington– explains why she firmly believes anything is possible when a provost owns transformation, guiding the entire institution towards alignment in support of leadership’s vision for the academic mission. Experiment, and fail if necessary, but learn through the process. Listen in to pick up additional pointers from an experienced and influential leader!
Dr. Brown: linkedin.com/in/tamara-brown-463708
UTA: https://www.linkedin.com/school/university-of-texas-at-arlington
http://www.uta.edu
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
In this episode of TRANSFORMED, Dr. Ann Marie Klotz, Vice President for Development, Enrollment and Student Success at Naropa University – shares the transformation journey of Naropa University with our host, JoeGottlieb, as she discusses the institution's shift in its business model through and beyond the pandemic. Key points include embracing change as higher ed evolves, staying flexible to encourage staff retention, and focusing on students during recruiting efforts.
References:
Dr. Ann Marie Klotz
Naropa University
Naropa University website
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
In this episode of TRANSFORMED, Dr. Maléka Ingram, Executive Dean of the Online Campus at Adler University, walks us through the journey Adler University took, working with two different external teams to develop and manage the online education program in the early years, with initial positive results but also growing negative impacts. By learning from those experiences and building a new core competency, Adler now manages all aspects of the online campus in-house, from the infrastructure itself to all the functions that make up an effective academic program, including recruiting students, designing the curriculum, and all the rest.
Dr. Maléka Ingram
Adler University
Adler University website
In this episode in the Presidential Series of TRANSFORMED, Darby Dickerson – president and dean of Southwestern Law School – shares the institution’s new, unique offering of an online, ABA-accredited law degree for nontraditional students, with full-time or part-time options. Listen in to hear how Dean Dickerson applied tried and true change management techniques to develop the new programs, including recognizing the need to change, involving enthusiastic staff, adjusting processes, and leveraging technology to lead to a strategic advantage.
References:
Darby Dickerson
Southwestern Law School
Southwestern Law School website
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
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In this episode in the Presidential Series of TRANSFORMED, Dr. John Jackson – president of William Jessup University – lists many barbarians at the higher ed table, and even counts himself as one. He shares his FDA approach – flexible, distributed and accessible – that drives his leadership decisions at Jessup University, while running the institution like a business with a focused mission, understanding of their ideal customer, and an innovation imperative.
References:
Dr. John Jackson
William Jessup University
Barbarians at the Gate, Bryan Burrough and John Helyar, 1989
Grace Ambassador, Dr. John Jackson, 2023
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
In this episode, Casey Green – creator of the Campus Computing Project and award-winning industry analyst in higher ed – dives deep into past myths, present trends, and future practices that for higher ed leaders to consider as they drive their institutions’ strategy, evolution, and operation. Casey covers all the bases from multiple perspectives, exploring these topics and their impacts on CIOs, provosts, CFOs, presidents and governing boards.
References:
Casey Green – creator of the Campus Computing Project and award-winning industry analyst in higher ed
- https://www.campuscomputing.net/caseygreen
- Campus Computing Project https://www.campuscomputing.net/
- On moving only certain applications to the cloud:
Dr. Miloš Topić, Vice President for Information Technology & Chief Digital Officer, Grand Valley State University, TRANSFORMED Episode 66, 9:05 - Article summarizing latest Wavestone survey on data analytics:
Survey: GenAI Is Making Companies More Data Oriented, Thomas H. Davenport and Randy Bean, Harvard Business Review, 1/15/24 - On funding a data scient program centrally to incent collaboration among deans:
Dr. Anthony Wutoh, Provost and Chief Academic Officer, Howard University, TRANSFORMED Episode 47, 17:25 - Articles summarizing how Georgia State University dramatically improved student retention across all demographic categories:
Still Not Using Data to Inform Decisions and Policy, Kenneth C. Green, Inside Higher Ed/Digital Tweed Blog, 2/25/20
Georgia State, Leading U.S. in Black Graduates, Is Engine of Social Mobility, Richard Fausset, New York Times, 5/15/18 - On higher ed executives needing to get a technology tutor:
Presidents and Digital Learning: Get a Student Tutor, Kenneth C. Green, Inside Higher Ed/Digital Tweed Blog, 4/12/18 - On faculty members innovating with subdivided classrooms:
Dr. Bill Coppola, President, Tarrant County College, Southeast Campus, TRANSFORMED Episode 50, 4:22
In this episode, Dr. Junius Gonzales – Provost and Senior Vice President of Academic Affairs at Montclair State University – describes his experience as a higher ed leader, including his beliefs that change and innovation are best accomplished with diverse talent, starting with projects that are likely to succeed and establish momentum, while following clearly established and foundational principles and working towards bold strategic goals.
Engage with host, Joe Gottlieb, at discussion@higher.digital at any time!
Guest links:
linkedin.com/in/junius-gonzales-564530
https://www.linkedin.com/school/montclair-state-university/
https://www.montclair.edu/
In this episode, Bryon Grigsby – President at Moravian University – offers his perspective on the value of a liberal learning and applied arts education coupled with faculty who embrace the societal changes impacting students, especially adult learners, in real-time. Grigsby contends higher education has an even greater societal role now, as technology makes information, and disinformation, more readily available.
References: https://www.linkedin.com/in/bryongrigsby/
https://www.linkedin.com/school/moravian-university/
https://www.moravian.edu/
In this episode,Miloš Topić – Vice President for Information Technology & Chief Digital Officer at Grand Valley State University – reveals his actions and approach to higher ed leadership, including acting in the best interest of whole institution vs. holding onto a functional focus, shining a spotlight on institutional relevance, and nurturing flexibility to minimize friction throughout the digital transformation journey.
In this episode, Dr. Lisa Vollendorf – President at Empire State University – highlights her institution’s focus not only on “first-time, full-time" students, retention, and graduation rates, but more importantly on what best serves the four generations of students enrolled. Combine programs that support that driving value with their partnerships with companies, unions, state agencies, and others, and see how Dr. Vollendorf and her colleagues work to diversify the capabilities of the workforce.
Higher Digital has just published the next episode of its podcast, TRANSFORMED. Every other week we interview experts on higher education, digital transformation, and the challenges and promises represented by both.
In this episode of our special Presidential Series, Len Jessup – President at Claremont Graduate University – while first to ask if he is a “mutation,” shares how he came to his current role while explaining the evolution of the presidential career path, driven by governance boards’ desires for change agent leaders.
Higher Digital has just published the next episode of its podcast, TRANSFORMED. Every other week we interview experts on higher education, digital transformation, and the challenges and promises represented by both.
In this episode, Tom Andriola – Vice Chancellor and Chief Digital Officer at the University of California, Irvine – shares how aligning across the critical elements of people, culture, technology and data acts as a catalyst for positive change.
References:
linkedin.com/in/tomandriola
www.uci.edu
In this episode, Dr. Monique Sendze – Vice President for Information Technology and CIO at California State University, Chico – discusses her approach to effectively driving organizational change by creating a project and change management office to take an overarching view across the institution.
In this episode, Dr. Rafik Mohamed – Provost and VP of Academic Affairs at Cal State San Bernadino – offers suggestions on how best to leverage stakeholder buy-in as a change enhancer and accelerator.
References:
Dr. Rafik Mohamed, Provost and VP of Academic Affairs at Cal State San Bernadino
California State University, San Bernadino
In this episode, Dr. Saul Jimenez-Sandoval – President of California State University, Fresno – explains how Ai could serve as the critical catalyst for higher education reform.
References:
Dr. Saúl Jiménez-Sandoval, President, California State University, Fresno
California State University, Fresno
In this episode, Dr. Bashar Hanna - President of Commonwealth University - discusses the importance of maintaining the cultural traditions, mascots and branding of the three institutions that are consolidating to form this new school serving Central Pennsylvania.
References:
Dr. Bashar Hanna, President of Commonwealth University
Commonwealth University of Pennsylvania
In this episode, Dr. Pardis Mahdavi - President-select at the University of La Verne - discusses the need for and specific uses of partnership network effects to serve the underserved and reverse the education decline.
References:
Dr. Pardis Mahdavi, President-select of the University of La Verne
University of La Verne
In this episode, Dr. Marlene Tromp - President of Boise State University - discusses how she is applying a humanist approach to digital transformation to continue the tradition of “Broncos bucking above their weight.”
References:
Dr. Marlene Tromp, President of Boise State University
Boise State University
Tromp attends G7 Summit - Boise State News
**In this episode, Dr. Vince Kellen - Chief Information Officer at University of California San Diego - discusses the leadership behaviors, steps and consistency required to transform IT cultures, teams and portfolios.
Dr. Vince Kellen, Chief Information Officer at University of California San Diego**
https://www.linkedin.com/in/vincekellen/
University of California San Diegohttps://ucsd.edu/
21st-Century Analytics: New Technologies and New Rules, by Vince Kellen, Educause Review, 5/20/2019https://er.educause.edu/articles/2019/5/21st-century-analytics-new-technologies-and-new-rules
Improving Personal Agility, by Vince Kellen, Educause Review, 3/20/2023https://er.educause.edu/articles/2023/3/improving-personal-agility
In this episode, Andrea Ballinger - Vice Provost and Chief Information Officer at Oregon State University - emphasizes the importance of understanding your capabilities and capacity while sustainably empowering digital stakeholders.
In this episode, Dr. Muddassir Siddiqi - President of Central College in the Houston Community College System - offers perspective on Digital Transformation as viewed through the lens of quality management.
In this episode, Dr. Bill Coppola - President of Tarrant County College, Southeast Campus - describes how a faculty idea to use more whiteboards ten years ago has evolved into an ongoing transformation of methods and work spaces throughout the institution
In this episode, Dr. Lisa Avery - President of Linn Benton Community College - reviews critical strategies for reversing the Great Education Recession
In this episode, Dr. Elaine Maimon - former President of Governors State University - explains why critical thinking and communications skills are so important to healthy participation in our rapidly evolving and increasingly digital democracy.
References:
Dual Degree Program Guidebook focused on community college partnerships, printed June, 2019, (electronic version updated September, 2019) with the generous support of The Kresge Foundation
https://opus.govst.edu/cgi/viewcontent.cgi?article=1003&context=student_affairs_reports
Article highlighting a local TV news station’s use of a fact-checking service: “VERIFY THE NEWS,” The Philadelphia Citizen, 3/2/23https://thephiladelphiacitizen.org/ideas-we-should-steal-verify-the-news/
Article lamenting the exploitation of graduate students at colleges: “THE REAL PROBLEM AT TEMPLE … ISN’T JUST TEMPLE’S,” The Philadelphia Citizen, 2/16/23https://thephiladelphiacitizen.org/the-real-problem-with-temple-union-woes/
In this episode, Dr. Anthony Wutoh - Provost and Chief Academic Officer at Howard University - shares his direct experience driving strategic alignment through academic program innovation.
In this episode, Joe Moreau - recently retired Vice Chancellor of Technology for the Foothill-De Anza Community College District - describes the types and origins of software customization, the negative effects that they cause, and best practices for transforming them.
In this episode, Dr. Celia Esposito-Noy - Superintendent and President of Solano Community College - describes how a focus on capability strengths and an awareness of capacity limits can transform institutional strategy.
In this episode, Anne Pacione - CIO at St. John’s University - shares best practices and lessons learned from efforts to strategically transform the IT organization in service of the school’s mission and strategic plan.
In this episode, Dr. Margaret McMenamin - President of Union College of New Jersey - describes the kinetic leadership required for kinetic transformation, supported by examples from her experience and the best way to measure results.
In this episode, Dr. Mary Papazian Whitfield - former President of San Jose State University - shares lessons learned about overcoming the organizational fear that prevents digital transformation.
In this episode, Dr. Keith Whitfield - President of the University of Nevada, Las Vegas - describes how UNLV is transforming the communities that surround and define it.
In this episode, Ann Marie VanDerZanden - Associate Provost for Academic Programs at Iowa State University - describes how a special task force is helping her institution to refresh student engagement post-COVID.
In this episode, Dr. Mary Gallagher - President of L.A. City College - and Marcy Drummond - Vice President of Economic and Social Mobility Innovation - describe their use of extended reality solutions to enhance student engagement and advance each student’s learning journey.
In this episode, Dionne Curbeam - Deputy CIO at Coppin State University in Baltimore, MD - describes how a “people-first” approach to transformation requires up-front investment but is more sustainable and successful than alternatives.
In this episode, Jane Close Conoley, PhD - President of California State University, Long Beach - describes how the personal and “ecological” fundamentals of change are incorporated into the culture, decision making and management methods at CSULB.
In this episode, Joe Gottlieb, President and CTO of Higher Digital, sat down with Jack Suess, Vice President of IT and CIO at the University of Maryland Baltimore Campus, to discuss IT organization transformation through the lens of Jim Collins’ book Good to Great and in the context of the COVID-19 pandemic.
In this episode, Joe Gottlieb, President and CTO of Higher Digital, sat down with Ed Evans, CIO of Texas A&M University Corpus Christi, to discuss the organizational engagement practices necessary to facilitate sustainable change in the digital era.
In this episode, Joe Gottlieb, President and CTO of Higher Digital, sat down with John Rathje, Vice President of Information Services and CIO at Kent State University, to discuss how a continual 'readiness for change' mindset combined with mission-driven governance can produce transformational value for the student.
In this episode, Joe Gottlieb, President and CTO of Higher Digital, sat down with Michael Berman, CIO of the California State University System, to discuss how large state systems can balance common standards with proactive IT service leadership to achieve digital transformation at scale.
In this episode, Joe Gottlieb, President and CTO of Higher Digital, sat down with Shaunak Roy, founder and CEO of Yellowdig, to discuss how gamification and social learning technologies are helping to facilitate greater student engagement and competency mastery within curricular and co-curricular settings.
In this episode, Joe Gottlieb sat down with Carol Smith, CIO of DePauw University, to discuss how digital transformation differs at liberal arts colleges and the importance of fostering a partnership between the CIO and CFO.
On April 12, 2022, Joe Gottlieb, President and CTO of Higher Digital, and Jory Hadsell, Vice Chancellor of Technology at Foothill-De Anza, CCD, presented at Ellucian Live on how system-level shared services can transform student value. After their presentation, the two sat down to record an episode to dive into the topic, using Higher Digital’s work with CCD as an example.
In this episode, recorded on the floor of the ASU+GSV Summit, Joe Gottlieb welcomes Jack MacKenzie, founder and CEO of CollegeAPP, which helps higher ed institutions better target adult learners. Listen to the episode to discover how higher ed institutions can leverage data and technology to grow enrollment.
In this episode, our host Joe Gottlieb welcomes Wayne Bovier, co-founder and CEO of Higher Digital, to discuss the provost’s role in embracing digital transformation in higher ed institutions and propelling institutions into the digital era.
In this episode, our host Joe Gottlieb invites Alessio Papa, Product Owner at Higher Digital, to draw on his experiences in student government during his time at the University of Greenwich and speak to the important partnership between student government leadership and institutional leadership as a vehicle for change and improving the student experience.
In this episode, Joe Gottlieb welcomes Michael Agnew, Senior Vice President of Europe for Higher Digital, to discuss digital transformation and how it’s manifesting at higher ed institutions in the UK. Listen to the episode for a unique perspective on the challenges of embracing digital transformation from an international lens.
In this episode, Joe Gottlieb invites Wayne Bovier, co-founder and CEO of Higher Digital, to discuss digital transformation, address its many misconceptions, and explain how it can help generate value for higher ed institutions. Throughout their conversation, Joe and Wayne leverage a recent McKinsey article, “How do you measure success in digital? Five metrics for CEOs.”
This week, Joe Gottlieb welcomes Wayne Bovier, Higher Digital co-founder and CEO, to discuss a recent article in the Wall Street Journal, “It’s Time to Get Rid of the IT Department.” Listen to the episode to hear Wayne’s insights on the future of the IT department in higher ed.
In this episode, President Joe Gottlieb welcomes Colleen Baker, co-founder and COO of Higher Digital and the creator of (SEA)change. During the episode, Joe and Colleen revisit their findings at EDUCAUSE 2021 and dive into how (SEA)change can unlock the future of strategic change management.
In this episode, President Joe Gottlieb welcomes Gwen Kerdiles, the VP of Services at Higher Digital in Amsterdam, to discuss the enterprise architect’s unique perspective and power over technical debt. Listen in to hear how EAs can act as tech debt slayers.
In this episode, Joe and Wayne discuss the 2021 EDUCAUSE Digital Transformation Survey. Listen in for an interesting conversation about how higher education institutions are, and are not, adopting digital transformation strategies as we return to near normalcy on college campuses around the country.
This week, President Joe Gottlieb welcomes back Co-Founder and CEO Wayne Bovier to discuss the recent ASU+GSV Summit. Listen to hear a detailed debriefing and the five core themes of the conference.
In this feature of transformed, President Joe Gottlieb invites Aimee Leishure, former SVP of Business Transformation at Laureate, to discuss the important differences and intersections between business transformation and digital transformation. Listen to the episode to discover the many ways that it can impact and enhance the student experience in higher ed.
This week, President Joe Gottlieb sat down with CEO and Co-Founder Wayne Bovier to discuss 2U’s acquisition of edX and what this means for the higher education industry. They talk through the acquisition as a disruptor itself and what implications it may have for higher ed moving forward.
For this week’s episode, President Joe Gottlieb welcomed Dr. Saundra Williams, a leader in IT and higher ed for over 25 years. The two discussed the role women play in transforming the higher ed industry.
For this week’s episode, President Joe Gottlieb sat down with Rick Shangraw, President of Cintana Education, to discuss how higher education institutions are eliminating the geographical and financial barriers to quality education by using technology and online learning. Discover the possibilities of online education - a key disruptor in higher ed.
This week, President Joe Gottlieb sat down with Kim Wells, an award-winning executive education and career development educator and Advisory Board Member at Higher Digital. They discussed DEI (diversity, equity, and inclusion) and it’s many facets in higher education – from code switching to how higher education leadership can cultivate these principles at the institutional level.
For this week’s feature, President Joe Gottlieb sat down with CEO and Co-Founder Wayne Bovier to discuss postsecondary value and social justice in higher education. In their conversation, Wayne and Joe take a deep dive into the barriers to equitable access in higher ed and how institutions should strive to break those barriers down and rely on technology to get there.
This week, Higher Digital President Joe Gottlieb sat down with CEO and Co-Founder Wayne Bovier to discuss the ins and outs of OPM (online program management) and its crucial role in higher education. They discuss the growth of OPM, the ways that it can benefit higher education institutions, and its increasingly strategic role during the COVID-19 pandemic.
transformed is a podcast hosted by Higher Digital that sheds new light on the resurgence of higher education. In each episode, Higher Digital President Joe Gottlieb interviews guests to explore the new Whys, the new Whats, and the new Hows of higher ed.
Higher Digital President Joe Gottlieb sat down with Amy Shaw, the Senior Director of Customer and User Experience at Higher Digital. Listen to the episode to learn about the ways that higher education institutions can transform the student experience, improve accessibility, and use technology to do so.
Higher Digital President Joe Gottlieb sits down with Nicholas Eremita, the VP of Enterprise Planning and Strategic Enablement at SNHU and Jason Pyle, the VP of Digital Integrations and Architecture at Higher Digital. Tune in to discover the important role of an Enterprise Architect in propelling digital transformation in higher ed and how this is manifesting at SNHU.
Higher Digital President Joe Gottlieb sat down with Paul Butler to chat about the University of Greenwich and their digital strategy. Discover the ways the University uses data to support their decision making.
Higher Digital President Joe Gottlieb sat down with CEO and Co-Founder Wayne Bovier to discuss how to cultivate a culture for change in higher education. They chat about the ways that this continuous process can help institutions become more comfortable and effective with change.
Higher Digital President Joe Gottlieb sat down with CEO and Co-Founder Wayne Bovier to chat about what 2020 taught us and how to accelerate forces in 2021. Covid-19 brought about swift technology changes and many higher ed leaders must now make what they learned out of a necessity, more sustainable in regards to digital transformation.
Higher Digital President Joe Gottlieb sat down with colleague Jason Pyle, VP and Principal Consultant of digital integrations and architecture to discuss the ins and outs of enterprise architecture in higher ed.
Higher Digital President Joe Gottlieb sat down with former Higher Digital consultant Kelley Bradder to chat about the importance of service desk operations at higher ed institutions.
Higher Digital President Joe Gottlieb sat down with Henry DeVries, Higher Digital's VP and Principal Consultant of Analytics and Finance to discuss and demystify microcredential in data governance.
Higher Digital President Joe Gottlieb sat down with CEO and Co-Founder Wayne Bovier to discuss how higher ed institutions should invest in technology to advance their long-term strategy and enhance the student experience.
Higher Digital President Joe Gottlieb sat down with CEO and Co-Founder Wayne Bovier to discuss the trends in online learning and their close relationship to digital transformation.