The RecogNATION: An Employee Engagement Podcast: Recent Episodes
The RecogNATION
We are a community with the shared objective to make every moment matter in the workplace. This community is designed for conversation and sharing resources with people leaders regarding: Keeping employees engaged & connected, providing feedback to your team, employee appreciation & recognition, and other best practices for people leaders. If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
In a bittersweet shorty episode, we say so long to Kailey Savona. Neely and Kailey talk about their favorite memories, banters, guests, and give a proper goodbye.
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Neely sits down with Tricia Huizinga, Lisa Montalvo, and Andrew Bishop to discuss this week's MISHRM conference and recap the amazing 2025 summer event season!
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Kailey Savona sits down today with Ann Melinger, CEO of bink and an experienced employee engagement speaker. In their conversation, they discuss the steps to crafting long-lasting organizational values, the rollout for these core values, and what leaders can do to build a culture that revolves around their values.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Chrysta Wilson, a culture consultant and executive coach, joins Kailey to discuss her work in DEI training, organizational culture change, and leadership development. In their discussion, they reflect on communication styles, equity implementation tactics, and how to be an active listener for a diverse team.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Neely Adkins sits down with Wei Houng, Co-Founder and Executive Steward of Vision & Innovation at HumanOp Technologies.
In this profound episode of The RecogNation, Neely and Wei discuss the possible evolution path of AI, what you can offer in the workplace that sets you apart from machine learning, and how we are re-learning the world around us with one of our most powerful tools – language.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely Adkins sits down for a conversation with Andrea Wanerstrand, who is the founder and CEO of C3 Culture Lab. She teaches future leaders the benefits and tactics of being more authentic, autonomous, and accountable as leaders. In their conversation, they discuss her approach to the critical elements of being an effective leader, how leaders can manage coaching with autonomy, and how failure can play a role in shaping a leader.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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President of RecogNation, Andrew Bishop, joins Neely today to give an update on RecogNation. You are given a sneak peek into our exciting future, and what it means to be involved with RPI!
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey sits down with the newest addition to our marketing team, Bridie Tolley, to discuss her recent fun and engaging assignment to create content for the newly minted Baudville Brands TikTok account, and how her learnings from the experience put some recent work trends into perspective.
First, how work schedules are failing millions of US employees https://news.gallup.com/poll/690881/work-schedules-fail-millions-employees.aspx
Then, the tragic paradigm of employee engagement and wellbeing for remote employees https://www.gallup.com/workplace/660236/remote-work-paradox-engaged-distressed.aspx
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey Savona sits with Kurtis Strauel, a vetted HR professional with over 30 years of experience. Kurtis promotes investing in people and shares his tips on how HR in any organization can build a winning culture of excellence.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely and Kailey run through some highlights from Gallup's 2024 State of the Global Workplace Report. While the numbers are a bit disheartening to look at, they end with hopeful actions leaders can take.
You can download the full report here --> https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
It's the 3 year anniversary of our most downloaded episode! Enjoy this Throwback Tuesday edition of The RecogNATION Podcast!
Co-hosts Neely Adkins and Kailey Savona present five different ways to show appreciation at work.
1: Words of Praise (4:24)
2: Personal Connection (5:49)
3: Mentorship and Collaboration (7:08)
4: Awards (9:06)
5: Pleasant Surprises (10:55)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Neely and Kailey speak with Jeff Wetherhold, an accomplished change management advisor, trainer and coach in change management with emphasis in leveraging motivational interviewing to provide evidence-based conversational tools to develop intrinsic motivation for change.
They cover several topics including -
- Technical and relational challenges with managing change
- The importance of communication and language
- Understanding the problem first, then building trust and having intentional conversations
- And much more!
To connect with Jeff on LinkedIn, you can visit his profile here: https://www.linkedin.com/in/wetherhold/
If you are looking for more discussions and resources, join our LinkedIn group here: https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Barbara shares her journey from working at Google in strategy and operations to becoming a leadership coach and consultant. She describes how a transformative training in emotional intelligence and mindfulness at Google inspired her to eventually leave her corporate role and start her own business, bnow Consulting.
She also shares a powerful example from a leadership training she facilitated, highlighting the difference between approaching a situation with judgment versus curiosity. She emphasizes the value of suspending assumptions, actively listening, and seeking to understand others' perspectives in order to have more productive and collaborative conversations.
To connect with Barbara on social media, you can find her on LinkedIn Instagram and Facebook.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Neely Adkins and Kailey Savona are in the studio today, joined by RecogNation sales team members Andrew Kersjes and Lisa Montalvo. Everyone gets psyched up in their conversation and discusses what they're excited about at this year's SHRM 2025.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Surprise! We have a special off-schedule episode all about Employee Appreciation Day! Neely and Kailey are back in the studio and sit down with our Human Resources Manager, Abby Daman to discuss what we're doing to celebrate Employee Appreciation Day.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey Savona is in the studio today and talks with Paul Wolfe, a human first leadership advocate, and the author of Humans First–Practices for Empathetic, Expressive Leadership. In their conversation, they discuss and talk about the ways you can develop being an empathetic leader. Building your bonds with everyone in your company requires being vulnerable and having open communication.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
This week, Kailey and Neely are reviewing the latest Gallup trends, and shockingly employee engagement is on the decline.
Some highlights of the report are:
- Clarity of expectations. Just 46% of employees know what is expected of them at work, down 10 points from a high of 56% in March 2020.
- Feeling that someone at work cares about them as people. Currently, 39% of employees feel strongly that someone cares about them, a drop from 47% in March 2020.
- Someone encouraging their development. Only 30% strongly agree that someone at work encourages their development, down from 36% in March 2020.
Read the full report by following the link:
https://www.gallup.com/workplace/654911/employee-engagement-sinks-year-low.aspx
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Kailey and Neely are back this week with special guest Matt Baxter, who is CEO of Wedge, a video interviewing software company that connects HR with the best candidates. Matt shares his background, knowledge, and some issues with modern recruiting practices.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey and Neely sit down with Executive Coach and 2020 Business Insider Rising Star in HR, Adam Weber. Adam is a self-starter who's created apps, wrote the book "Lead Like a Human" and has an ever-growing list of experience and stories that'll help other rising stars become the best versions of themselves.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey Savona had a chance to talk to the president of WellSpark Health, Andi Campbell. In their conversation, Andi gives her insight into employee well-being, where leaders can open the door to talk to their team members about health, and happiness, and where they can create their own boundaries.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely Adkins and Kailey Savona chat with Marie Deveaux, writer, facilitator, and founder of High Tides Consulting. Marie is an experienced learning and development professional, and in their conversation, she teaches Neely and Kailey that it takes more than well-intentioned people to lead companies.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey Savona sat down with Tonya Herb, a woman's business life coach and founder of OutSpoken. They talked about empowerment, leadership, and confidence for all aspiring leaders. In their conversation, Tonya tells Kailey the tricks to growing leadership skills that can be adapted for all industries.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely Adkins chats with executive coach Mike Horne, author of The People Dividend. Together, they discuss the importance of authenticity as a leader, the effectiveness of providing feedback, and Gallup statistics about loneliness.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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In this week's shorty episode, Neely and Kailey sit down with RecogNation's Employee Experience Partners, Andrew Kersjes and Jordan Shaffer. Together, they all talk about what they're looking forward to during this years Michigan SHRM event, taking place in our home town of Grand Rapids!
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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RecogNations' own Abby Daman joins Kailey Savona in the studio to discuss what we did for this year's Customer Service Week Celebrations! They walk through our scarecrow-building contest, themes, and tricks to make employees feel valued by leadership.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely sits down in the studio with RecogNation president Andrew Bishop to catch up and discuss one of the newest features coming to the RecogNation platform, Incentives.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Marc Fussell, the founder of Take2Minutes, sits down with Neely to talk about his mission to enhance the mental health of employees both professionally and personally using positive psychology. They delve into the art of positive observation, the power of daily affirmations, and actionable exercises that can immediately better one's perspective on life.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey Savona sits down and talks with Shirley Engelmeier, a DEI coach, author, and CEO of InclusionINC, a leading global consulting and learning organization that links inclusion and diversity. In their conversation, they talk about imposter syndrome, the shift in workplace perspectives of other people, and the struggles practitioners face when including DEI initiatives.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
CEO and Founder of Leader Laboratories joins Kailey and Neely today to discuss the current issues revolving around employee confidence in the workplace most organizations are facing. In their discussion, they talk about the struggles with imposter syndrome, people pleasing, and the cultural significance of vulnerability.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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In this week's shorty episode Kailey and Neely catch up on life updates, and they get into the meat of the latest Gallup Employee Engagement Meta-Analysis that goes into loneliness, productivity, and ways to accelerate performance.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely is joined by author and consultant Dave Murray. Together, they go over shared observations of the workplace, and Dave's new book, "The Employee Experience Revolution" which explores what builds a strong workplace; here's a hint, it's not just focusing on profitability.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey and Neely are back from Chicago after attending SHRM 2024 and are joined by RecogNation's own Andrew Bishop, Lisa Moody, and Tricia Huizinga. Learn everyone's highlights about SHRM, what made this year unique, and how the conversations, connections, and Kelly Clarkson made this year one to remember.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Employees are expecting new ways to communicate and are looking to be recognized for the work that they're doing. In this week's episode, Neely and Kailey collaborate with The Experience Strategy Podcast hosts, Dave Norton and Aransas Savas.
Together, both hosts discuss what they've seen from their lived experience in employee satisfaction and the importance of an engaged workforce.
Listen to The Experience Strategy Podcast:
Apple Podcast
Spotify
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In this week's shorty episode, Neely and Kailey are joined by RecogNation President, Andrew Bishop, and Program Engagement Manager, Meghan Arbanas. They discuss new industry reports and surveys about employee preferences for working remotely and in person.
The full report can be found by following the link below:
WFHResearch_updates_April2024.pdf
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey is joined by author, public speaker, and partner at Better Together Group, Hannah MacDonald-Dannecker. In their conversation, Kailey and Hannah discuss being a Gen Z-er in the workplace, imposter syndrome, and
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely and Kailey are joined by RecogNation's newest hire and marketing manager, Nick Clark. Together they indulge in the newest industry stats that are out about employee happiness, culture, and companies that invest in the employee experience.
Click here to see the latest industry reports from World Metrics:
https://worldmetrics.org/employee-experience-industry-statistics/
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey and Neely are joined by Brad Zimmerman and Tom Willis, partners at Pheonix Performance Partners, and co-authors of The Great Engagement. Together, they coach organizations on how to create exceptional cultures and spark innovation and engagement.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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In this week's short episode, Kailey and Neely discuss Dell Technologies' recent updates regarding their policy for remote working and the growing stigma associated with corporations that want to move away from hybrid or remote work.
Sources for today's episode are listed below:
- https://www.businessinsider.com/dell-remote-workers-promotion-return-office-push-flexible-work-2024-3?utm_campaign=mb&utm_medium=newsletter&utm_source=morning_brew
- https://www.forbes.com/sites/bryanrobinson/2022/02/04/3-new-studies-end-debate-over-effectiveness-of-hybrid-and-remote-work/?sh=70b5d37159b2
- https://www.gallup.com/workplace/398135/advantages-challenges-hybrid-work.aspx
- https://www2.deloitte.com/us/en/insights/industry/telecommunications/connectivity-mobile-trends-survey/2023/hybrid-work-challenges-statistics.html
- https://hbr.org/2022/02/5-challenges-of-hybrid-work-and-how-to-overcome-them
- https://www.nber.org/papers/w30292
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Kailey and Neely are joined by Jennifer Yugo, a managing director for Corvirtus and an expert in talent management. Together, they chat about what can help team members feel a sense of belonging in their workplace and how companies can find the A-players who not only benefit their culture but also exemplify it.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey and Neely celebrate the 100th episode of The RecogNation podcast with industry trends and a song to celebrate all the guests who have been on the show.
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Chrysta Wilson, a culture consultant and executive coach, joins Kailey to discuss her work in DEI training, organizational culture change, and leadership development. In their discussion, they reflect on communication styles, equity implementation tactics, and how to be an active listener for a diverse team.
If you want to learn more about active listening, watch this video to learn more: 4 things all great listeners know - YouTube
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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President of RecogNation, Andrew Bishop, and Neely sit down with Nick Jonsson, an executive life coach who helps people fight the overarching loneliness and isolation that comes from running a business.
In their discussion, Nick gives his backstory on why his own experience with loneliness can be learned from and what others can do to combat it in healthy ways.
You can also read last year's report from the U.S. Surgeon's General on The Epidemic of Loneliness here: hhs.gov/sites/default/files/surgeon-general-social-connection-advisory.pdf
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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James Lawrence, co-founder of Happy, joins Neely to discuss his mission to build interpersonal communication between employees in an organization. These tips and tactics for instilling company core values into employee interactions are beneficial to creating a happy work environment.
Our intro is quoted from How to Know a Person, which you can find by following the link: https://a.co/d/fkHODTf.
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Kailey met with Amber Ontiveros, a civil rights advocate who shares her personal story of a near-death experience and speaks on the neuroscience behind unconscious bias. She is also author of Heal the Four Woundings: A Guide to End Discord and Discrimination.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Author of It Pays to Play and CEO of JAM, Kristi Herold, joins Kailey and Neely to discuss her tips for using Play to help improve culture in any business.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Author of It Pays to Play and CEO of JAM, Kristi Herold, joins Kailey and Neely to discuss her tips for using Play to help improve culture in any business.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
In the season of appreciation, we are resharing an old episode where co-hosts Neely Adkins and Kailey Savona present five different ways to show appreciation at work.
1: Words of Praise (4:24)
2: Personal Connection (5:49)
3: Mentorship and Collaboration (7:08)
4: Awards (9:06)
5: Pleasant Surprises (10:55)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
As the year is coming to an end, Neely and Kailey reflect on questions we can ask ourselves (and our teams) to foster success in the new year.
For a full list of the end-of-year reflection questions, click here.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey met with Angela Johnson to discuss Scrum and Agile best practices and tools that can be helpful for everyday people leaders.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely and Kailey are joined by Brian Mohr, co-founder and CEO of Anthym, which builds strong teams using the power of music, TV, movies, and other cultural phenomenons. Brian enlightens us with how each of us feels connected to media and the potential it has to create teams that share the same connections.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely and Kailey are joined by Andrew Bishop, the president of RecogNation, to discuss the 4 pillars of employee engagement: Connection, Communication, Appreciation, and Voice.
To learn more about the pillars, download our complimentary guide!
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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We sat down with Tiffany Houser, founder of EVOLVE and the Self Worth Advantage. Tiffany highlights ways for leaders to unlock confidence and boost self-worth for both their own selves and their employees.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey and Neely are joined in the studio by Ken Bogard, Founder of Know Honesty. Together, they discuss how to create an environment of real honesty through trust and communication, and how it all creates alignment to an organization's core values.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey and Neely are joined by Baudville Brands HR Director, Tricia Huizinga and Greg Coyne from the MI SHRM Podcast. We get to learn more about this year's theme, Untangle your Inspiration, and favorite parts of the annual conference.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Kailey talks with Randi Roberts, a career life coach who spends her time helping people find their purpose and motivation for a fulfilling professional career. In their conversation, Randi shares her best practices for finding motivation in your career, juggling priorities, and working around the uncertainty that follows professional achievement.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely and Kailey are joined by Brenda Meller, a professional coach who helps employees learn the power of LinkedIn. Our conversation touches on best practices for recruiters and job seekers, networking with professionals, and how employers can utilize LinkedIn and encourage their employees to engage with their content.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Tarek Kamil is the founder and CEO of Cerkl, an internal communications suite for uniting an organization's messaging. Our conversation involves employee communication, how HR can target the right audience, and utilizing AI-powered tools.
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Kailey and Neely talk about current trends in the workforce that employers should be aware of. They discuss the gender gap, "lazy girl jobs," and how remote workers are drifting from their organizational mission.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely is joined by Projjal Ghatak, CEO and Co-Founder of Onloop – a collaborative team development solution for hybrid teams. Together, they discuss the push for return to office, performance management, and the feedback we give our team members.
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Michele Phillips is an author, speaker, and coach with her own business Key Performance. She and Kailey dive into happiness, habits, change management, KPIs, and more.
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We were joined in the studio by Jori MacNaught, a human-centered design educator, facilitator, and researcher.
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We sat down with Rajeev Kapur to discuss two of his books: Chase Greatness and AI Made Simple. We talk about:
- Enlightened leadership and what it means to be an enlightened leader
- The importance of the acronym GREAT (Gratitude, Resilience, Empathy, Accountability, Transparency) as a north star for leaders
- Barriers the remote workplace presents and advice
- Recognition solutions for remote companies
- Disruptions in today's workplace
- Working with AI instead of against it
- AI solutions and challenges for HR pros
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Kailey met with Miranda McKie to talk all things DEI (diversity, equity, and inclusion) and she brought a fresh new perspective on creating initiatives backed by data. They also discuss getting buy-in, including remote workers, removing barriers, and the semantics of the acronym.
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Neely chats with Kemper Trull and Ethan Gelfand about their solution for low employee engagement: The Pool Boys. Learn about a new and unique way to engage with your team as the duo discuss employee retention, engagement, and tailor-made sports pools.
Remember, if you are looking for more discussions and resources, join our LinkedIn group! https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Neely and Kailey dive into Gallup's State of the Global Workplace: 2023 Report. Download it for free to follow along as we talk about employee engagement, stress, quiet quitting, job availability, and changes employees want to see.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Rebecca Charbauski is a Brand Journalist for Steelcase, a global design and thought leader in the world of work. Our conversation is focused on hybrid work statistics, different types of workspaces, what employees want, and how to be innovative.
Access Beyond Hybrid: 99 Things You Need to Know Now for free to follow along.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Rebecca Charbauski is a Brand Journalist for Steelcase, a global design and thought leader in the world of work. Our conversation is focused on hybrid work statistics, the norms, what employees want, and how to be innovative.
Access Beyond Hybrid: 99 Things You Need to Know Now for free to follow along.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
We were joined by Sara O'Leary, the Marketing and Product Manager for Delightly, a customizable employee gifting service. We cover the importance of personalization, celebrating the small moments, engaging the remote workforce, and relevant research.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Due to the holiday, we're replaying one of our favorite episodes with Steve Browne. But it's not by accident - it's because we're getting amped for the upcoming HRUnite! Conference where he will be the keynote speaker.
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Lucy Spencer is a Conscious Business Consultant in the UK who helps small and medium-sized business leaders become more intentional. Our conversation focuses on sustainability, connection, energetic tools, engagement, and recruiting/retention.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Co-hosts Kailey and Neely are joined by Tricia Huizinga to recap some of our biggest shows yet (trade shows, not concerts) talking about the value of conferences from both the attendee and exhibitor points of view.
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Jennifer Krippner is the Chief Experience Officer at the Institute for Healthcare Excellence where she helps healthcare organizations create a culture that embraces trust, respect, compassion, and teamwork. She believes in the importance of relationships and positive emotions when it comes to creating an amazing employee and patient experience.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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We were joined once again by Liz Cotner who is the founder and CEO of HR Ninja. She shares her journey leaving a corporate HR job and talks about boundaries, burnout, and how to maintain a healthy mindset at work.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Tiffany Barnard is a Personal Development and Communications Coach in Mallorca, Spain, who is committed to helping people live their best lives. In our conversation, she talks on emotional intelligence, energy leadership, self-awareness, self-judgement, and finding a fulfilling career.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely and Kailey dissect The Conference Board's 2023 Job Satisfaction Report, discussing the trends and speculating why certain groups of workers may be more satisfied than others.
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Diversity and Inclusion Architect Toby Mildon was born with a rare disability called spinal muscular atrophy. He was told he would never get through primary school, yet he went on to finish university and work for companies like the BBC and Deloitte in London. He now has his own consultancy and wrote a book titled Inclusive Growth.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Hailing from the Netherlands, Paul ter Wal is a consultant, speaker, and author in the realm of employee engagement. He believes it is important to align the core values of a company with the non-negotiables of employees to increase profitability.
He also recently became a knight in the Order of Orange-Nassau (hence the "Sir" in the episode title!)
Click here for a free employee engagement survey from Paul.
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We were joined by Tina-Marie Wohlfield and Tricia Huizinga for our funnest episode yet. Tina-Marie is Co-founder and CEO of a community for HR pros called HRUnite! so we talked about the importance of having a tribe of people outside your own organization. Then we get to some fun questions like "Do you have an HR voice?"
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April Moss, COO and co-founder of DigiBuild, shares her knowledge on building high-performing teams as well as ways to fight against problems the construction industry faces, especially high suicide rates.
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Co-hosts Kailey and Neely present Visier's 10 HR Metrics Every Company Should Track for leaders to think about what they track and what to plan on tracking in the future.
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We were joined once again by Steve Browne (currently CPO at LaRosa's, formerly long-term member of SHRM's Board of Directors). Our chat includes topics like the problems with workplace buzz words/phrases and the importance of creating connections with employees as a leader.
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Co-hosts Neely and Kailey reflect on the importance of understanding and leaning into employees' preferences when it comes to recognition and appreciation. Listen in for a replay of one of our evergreen episodes: 5 Languages of Appreciation in the Workplace.
For a deeper dive into the appreciation languages, download our free white paper.
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Co-hosts Neely and Kailey review employee tenure statistics and things to consider before taking these numbers at face value. Then Bruce Malone and Mike Chmielewski join us, both having recently celebrated an uncommon tenure milestone: 30 years of service.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Natalie Boudou, founder of HumanForce, believes in building workplaces where people can connect and thrive. She's an expert when it comes to emotions and how to work with them in an ever-changing workplace.
Our conversation with Natalie is split into 2 parts.
- Part 1 - Tools for working with emotions, what happens when you ignore emotions, the pandemic's impact, the power of fear
- Part 2 - Emotional differences by gender, giving men permission to express emotions, having difficult conversations, establishing trust and emotional safety
You can buy Natalie's book HumanForce: The power of emotions in a changing workplace here.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Natalie Boudou, founder of HumanForce, believes in building workplaces where people can connect and thrive. She's an expert when it comes to emotions and how to work with them in an ever-changing workplace.
Our conversation with Natalie is split into 2 parts.
- Part 1 - Tools for working with emotions, what happens when you ignore emotions, the pandemic's impact, the power of fear
- Part 2 - Emotional differences by gender, giving men permission to express emotions, having difficult conversations, establishing trust and emotional safety
You can buy Natalie's book HumanForce: The power of emotions in a changing workplace here.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
We asked employees to tell us about their most memorable appreciation moments in honor of Employee Appreciation Day. We captured people sharing:
- A moment or what someone else at work did to make you feel very appreciated
- Something unique you have done to thank or recognize someone else at work
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We are rejoined by Carrie Wilson (CEO & Owner) and Steve Huizinga (President) from Freedom Construction. Our conversation covers their goal of reaching 100% supplier diversity, nontraditional hiring initiatives, and barriers that stand in the way of potential employees.
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While many companies are in the midst of annual reviews, Neely and Kailey shed light on ways leaders can create a culture of perpetual feedback.
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Carrie Wilson is CEO and Owner of Freedom Construction where she is striving to create an inclusive and safe environment for all employees. She shares her experiences with bias and microaggressions as a female in the construction industry. Carrie also offers insight into why it's important to have women in leadership roles and the importance of using your voice.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Co-hosts Neely Adkins and Kailey Savona take a trip down memory lane for a 50th episode special. They are joined by Brad Darooge, Andrew Bishop, Tricia Huizinga, Kasandra Cordes, and Steve Huizinga for reflections and play clips from 10 of the greatest episodes.
- The Recognition Revolution (6:00)
- Recognition Fallacies Debunked (17:35)
- Jon Brickner's Top 5 HR Skills for 2022 (23:04)
- 5 Languages of Appreciation in the Workplace (31:16)
- What Do Mario Kart and Recognition Have in Common (31:17)
- Non-Traditional Hiring with Steve Huizinga (44:11)
- The Power of Connection with Steve Browne (49:23)
- What Kindergartners, Horses, and Employees Have in Common (54:47)
- Confronting Accent Bias with Heather Hansen (1:00:34)
- Driving in the Leadership Fast Lane at Ford (1:10:12)
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Katherine Wolthuis has over 20 years of experience in the field of HR. She's now a consultant at Cooper People Group and believes in putting people first. She talks about her experience, current workplace trends, buzzwords to stop using, and resources.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Previously leading all business operations for Amway North America until 2020, Jim Ayres is an experienced leadership consultant/coach. He reflects on his career, millions (literally) miles of travel across the globe, and core principles that guide the way he lives and leads daily.
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We were able to capture Andrew Bishop's "Why Recognize" presentation for new hires at RecogNation. Through engaging analogies and stories, he speaks on company culture, feedback, and 8 recognition best practices.
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Co-hosts Neely and Kailey shed light on some of the biggest HR trends that are brewing for 2023.
Quiet Hiring (1:45)
Employer Control (3:05)
Pay Transparency (5:34)
Virtual Reality (9:04)
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John Savona started as a security guard 33 years ago at Ford and grew quickly - Now holding the position of Vice President, Americas Manufacturing and Labor Affairs. In our conversation, he shares experiences adjusting throughout his career along with many best practices for people leaders. We also dive into family dynamics and work-life balance in the spirit of the holiday season.
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We met with Brad Darooge (CEO), Bill Darooge (Founder, previously CEO), and Deb Sikanas (Founding Employee, previously President) to learn more about the history of Baudville. Along the way, we hear how recognition has evolved and how teamwork and passion profoundly impact a company's success.
Part 2 of 2.
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We met with Brad Darooge (CEO), Bill Darooge (Founder, previously CEO), and Deb Sikanas (Founding Employee, previously President) to learn more about the history of Baudville. Along the way, we hear how recognition has evolved and how teamwork and passion profoundly impact a company's success.
Part 1 of 2.
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Neely and Kailey chit chat with the newest addition to the Baudville Brands HR team, Abby Daman. She shares her journey into HR and everyone shares their New Year's Resolutions.
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Heather Hansen is a Global Communication Specialist and Pronunciation & Public Speaking Coach at Global Speech Academy. She helps foster unmuted communication cultures where every voice is heard, resulting in greater inclusion, innovation and efficiency across teams. For our conversation, we mainly focused on accent bias, its implications, and how to confront it.
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Lori Kirkhoff is the Executive Director of the IM SAFE CAC. She offers unique insights on what it takes to lead a nonprofit and keep employees motivated and emotionally resilient.
The child advocacy center serves children ages 2-17 that have been sexually abused, physically abused, human trafficked, or exploited over the internet. If you'd like to learn more how you can support these children, visit the website here.
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At National SHRM in New Orleans, we asked attendees to recognize someone, give a shoutout, or just say thank you to someone who has personally or professionally made a difference in their life.
Here's what we captured! From left to right, you'll find the person doing the recognizing, those being recognized, and the time stamp you can find their snippet at:
Alhaji Kargbo | Mohamed | (8:07)
Andre Heath | Romika Wells | (5:33)
Andrew Bishop | Everyone | (15:13)
Angela Stangler Scanlon | Her Fellow HR Peeps, Mom & Dad, and Team | (12:36)
Annette Fowler | Tina Mealer | (7:10)
Anthony Pineda | Rami Hanna and Nick Giacchina | (4:33)
Barbara Kerr | Gregg Bashore | (14:09)
Brooke Adkins | Her Sister | (6:16)
Callie Miller | Bruce Waller | (2:36)
Casey Meehan | Josh | (13:02)
Catheryn and Candace | Their HR OD Team | (13:22)
Christina Anderson | Her Sons | (11:15)
Christine Watts | Perry Sholes, Damona Barnes, and Tammi Griffin-Major | (14:19)
Colleen Tracy | Watertown Town Hall, Previous Employers, and Glytec | (4:03)
Damenise Hardy | Her Husband, Kids, Mom, and Grandmother + Co-Workers | (9:35)
Denzel Alexander | Teche Action Clinic HR Department | (1:54)
Dina Walker | Kara | (5:53)
Dorothy Mason | Husband | (14:43)
Dr. Melanie Peacock | The SHRM22 Influencers | (9:54)
Edna Vallecillo Garcia | Zaskia, Tami, and Brian | (3:05)
Erin Hughes | Tim and Hillary Jenney | (9:16)
Evan Simeone | Her Dad | (13:32)
Frances Vaughn | Steve Sliver | (14:55)
Jane Virginia | Lisa | (14:00)
John Baldino | The SHRM22 Influencers | (10:40)
Katie Doyen | Kevin Hayford | (7:21)
Kevin Xiong | Hmong Community and New Millenium Academy | (2:06)
Kim Curley | The Leadership Team of NTT Data's Workforce Readiness Practice | (12:24)
Kori Keane-Bautista | Mike May | (1:15)
Kristina Richardson | Her Father | (6:36)
Laura Garber | Patty & Anne | (7:43)
Lori Dodge | Cara McCarty Abbott | (3:42)
Monica Lloyd | Hourly Workers | (1:36)
Nikki Thomsen | Superhero Team at LifeWays Community Mental Health | (10:56)
Ortencia Berrigan | Employer | (6:21)
Queen Gray | City of Stockton | (2:57)
Rebecca Hartwig | Tess, Zane, Ashley, Cecely, DJ, Reid, Alex, Chelsea, Rachelle, and Julie | (8:52)
Rhonda Midgette | Mary Kate | (8:32)
Rona Bourdeau | Her Mentor/Former Boss | (2:18)
Shirene Douglas | Lakita Kelly | (3:24)
Shirley Krueger | Bruce Waller | (4:20)
Steve Browne | John Baldino, Nicole Roberts, Kyra Matkovich, and Josh Rock | (10:23)
Tanisha Crowder | Cathy Manginelli | (6:03)
Tasha Jurrens | HR Friends from Sioux Falls, SD | (7:35)
Tina Mealer | Annette Fowler | (6:53)
Tina-Marie Wohfield | Pamela Buchanan and Mary Dale + Team from MORC | (4:56)
Tovah Orero | George Denfield | (7:56)
Zonara Asghar | Alma | (12:09)
Thank you to all who contributed!
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Co-hosts Neely and Kailey dive into Gallup's data on returning to the office, covering statistics on the current, preferred, and future state of remote work.
How many employees are "remote capable" (1:50)
What percentage of these employees are remote, hybrid, and on-site (2:16)
Where employees actually prefer working (3:33)
What happens when employees don't work in their preferred location (5:31)
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Liz Cotner, MA, SHRM-CP is an experienced HR Business Partner. She is knowledgeable on each generation and their similarities and differences in the workplace. Plus, she offers advice for how to work in harmony with multiple generations.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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An end of the year chit chat with HR Director Tricia Huizinga.
Listen for quick insights on things like open enrollment, inflation, the current labor market, giving 110% for employees, and exciting things in store for 2023. Plus our opinions on when it's an appropriate time to put up your Christmas tree.
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Walt Brown is a serial entrepreneur and Organizational Activist. He believes in empowering employees to be the best they can be with an organizational graph rather than the traditional org chart. Walt also shares insights on employee engagement and company culture.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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As an employee engagement and recognition company, we love celebrating milestones. And yesterday, October 17, 2022, our company did just that!
Though this may be mostly for the entertainment and nostalgia of our RecogNation team members, we put together a compilation of interviews from yesterday's celebration to reflect on the last 10 years, talk about what makes RecogNation stand out from other companies, and overall capture the energy and camaraderie of the team that's going to fuel the next 10 years for RecogNation!
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Cohosts Neely and Kailey discuss Gallup's research on career wellbeing, plus some ways leaders can help employees thrive in their careers and overall wellbeing.
Five elements of wellbeing (2:53)
Quality of work > hours worked when it comes to determining wellbeing and burnout (3:31)
People want to work and career wellbeing has the strongest impact on overall wellbeing (5:33)
Even if they had enough money to stop working, most people wouldn't (8:23)
Not many people have thriving career wellbeing (9:40)
What leaders can do to help (10:02)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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What do kindergartners, horses, and working adults have in common? We'll give you a hint: It has to do with recognition and motivation.
We met with Kasandra Cordes who is a Program Engagement Manager at RecogNation but also has experience in education and equestrianism. Much of our conversation was based around psychological theories, motivation, and recognition trends.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Jane Newton is the Associate Vice President of People Services at Creative Dining Services and has received the GRBJ 40 Under 40 award. In a genuine conversation with Kailey, Jane shares her personal journey regarding DEI and mental health. She offers many tips to leaders for how to start conversations and create safe spaces for employees.
You can read the GRBJ article mentioned in the episode here.
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Hannah Padnos, Director of Sales & Marketing at Baudville, dives into the importance of personalized recognition, how to motivate different teams, and the difference between an award and a reward.
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We met with David Klein, Sr. Director of Talent for Spirit Airlines and President of RPI.
In this episode David answers:
- How are employees doing considering recent news and how are you handling the messaging? (6:08)
- What does recruiting look like for Spirit Airlines in today's market? (7:23)
- How do you market the culture to candidates despite Spirit's reputation? (9:07)
- What goes into pre-boarding to get candidates through the door and excited? (11:11)
- Can you breakdown the marathon-type interview process for flight attendants? (13:25)
- How do you keep employees engaged to ensure quality customer service and safety? (18:05)
- In what ways have RPI and CRP training influenced recognition at Spirit? (22:56)
- How does Spirit celebrate everyday moments? (25:08)
- What does RPI offer for HR and people leaders looking to learn more about recognition? (28:04)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Co-hosts Neely and Kailey talk about the trending concept of quiet quitting (when employees slowly detach from their jobs, often while looking for new work). Listen for some hot takes, data points, and tips for how HR and people leaders can address it.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Dr. Jermani Thompson is the HR Director for the southeast region of Anheuser-Busch. She offers up wisdom on leadership, belonging, engagement, and IDEA (Inclusion, Diversity, Equity, Accessibility).
In this episode Jermani answers:
- How did you get to where you are today? (5:05)
- Do you coach other people leaders or individual contributors? (10:31)
- What are major areas of concern or interest that affect your team today? (13:50)
- How have you improved accessibility at Anheuser-Busch? (20:37)
- What about invisible disabilities? How big of an element is trust and vulnerability? (25:36)
- How can you foster belonging for employees hiring during the pandemic? (29:52)
- Are there any key initiatives you're leaning into the rest of the year pertaining to belonging or engagement? (35:01)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Emily Babson is the Systems Director of Talent at Mary Free Bed. In this conversation, Neely and Kailey learn more about the programs and processes in place at the nation's largest not-for-profit independent rehabilitation hospital system in the nation.
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Neely and Kailey discuss Great Place To Work's blog "The High Value of Building Pride in the Workplace."
Workplace pride is a factor in employee engagement that retains, inspires, and even recruits employees. Here's a snapshot of what we cover:
Three levels of workplace pride (1:42)
Individual pride and the role of managers (3:16)
Company pride and personal alignment (4:33)
Statistics show the benefits of pride (7:15)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Steve Huizinga was a college dropout, a two-time felon, and an addict. Now he is the President of Allied Mechanical Services (AMS). We learned about his journey and his unique values which include giving second chances and hiring nontraditional employees.
In this episode Steve answers:
- How did you get to where you are now? What has your personal journey been? (3:43)
- How do you bring the vision statement "Change people's lives through employment" to life? (7:42)
- What led to AMS winning a National Diversity Excellence Award? (11:20)
- Do other employees get involved with helping others that may need more assistance learning or adjusting? (12:57)
- Does Allied Mechanical hire for culture fit? (15:44)
- What can the average tenure of 14 years at AMS be attributed to? (17:06)
- What does growth look like and how do you approach it as an organization? (20:06)
- How do you track the goal "25% of AMS’ field employees to be nontraditional within 5 years?" (22:12)
- Are females deterred by the idea of working on a team of all males in this industry? (23:22)
- What does it mean to "Reshape the traditional view of strength?" (24:47)
- How often do you see natural (and planned) collisions of connection? (26:55)
- Are grace and forgiveness important at AMS and are there ground rules? (28:58)
- How can you help you employees become something they don't see? (31:06)
To learn more about The Delta Project, visit https://www.thedeltaproject.co
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Brad Darooge, CEO of Baudville Brands, joins us to discuss how company culture shifts and evolves as a small company grows.
In this episode Brad answers:
- What is the history and expansion of Baudville Brands? (5:46)
- Is Baudville Brands still a young, growing company? (7:56)
- What dynamics and behaviors change as a company grows? (8:28)
- Who is responsible for developing and maintaining a sense of belonging? (11:29)
- How can you help integrate employees into your company culture? (15:23)
- What does it look like to hire different people to be additive to your company culture while still maintaining the original intention? (19:59)
- How do culture and processes come together? Are they at odds? (23:39)
- What can be difficult to let go of as a CEO/leader of a growing company? (29:07)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Customer Service & Sales Manager Amy Horton breaks down how to keep a customer service team motivated and engaged.
In this episode Amy answers:
- How do you keep a customer service team motivated and energized day to day? (6:57)
- How often are one-on-ones conducted? (8:12)
- Are customer service team members naturally motivated and resilient or is there training involved? (8:47)
- What checkpoints should be acknowledge during and after a new hire is onboarded? (12:01)
- Is it important for team members' personal values to align with company values? (13:21)
- What role does peer-to-peer recognition play with ongoing motivation? (15:54)
- Does peer-to-peer recognition offer more visibility into daily successes? (18:13)
- What's the difference in inspiration and engagement for a customer-facing role vs. non-customer-facing role? (19:08)
- Are there any mini tools for clearing headspace or self-motivating? (21:08)
- How important are formal and informal awards as well as annual/quarterly/monthly goals? (22:25)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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We were joined by Program Engagement Manager Lisa Moody to explore what it means to have a comprehensive recognition strategy when creating and updating programs.
In this episode Lisa answers:
- What are the different types of recognition considered when designing a program? (6:17)
- What is the difference in impact and budget between each dimension of recognition? (8:19)
- Who has access to each form of recognition and what is the reach? (9:52)
- What is the selling point when transitioning from a formal recognition program to a day-to-day recognition program? (12:11)
- What does change management look like when there is push back for a new program? (13:54)
- How does responsibility shift when going from a formal program to a peer-to-peer program? (15:03)
- How quickly do we see results when implementing a new program? Time and dedication? (16:59)
- What does program maintenance look like for programs and how do you keep generating exciting? (18:16)
- Why do some recognition programs fail and what are some things to watch out for? (19:22)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Neely and Kailey walk through the Harvard Business Review's article "How to tell your boss that you're not engaged at work."
With the amount of disengagement and active disengagement in the workplace today, it's important that both individual contributors and people leaders are making the effort to engage each other to have the conversations on how to increase engagement. Here's the link to the article ($)
Benefits of engaged employees - (4:31)
"I need your help to reach my full potential." - (6:30)
"I need a new challenge." - (8:07)
"I'm not sure if this role is the right fit for me." - (9:58)
"I find my work exhausting, can you help me?" - (12:21)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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We traveled with Josh Kerns to Chicago to meet with Tom McCauley and Leslie Strong from Athletico, one of the largest physical and occupational therapy providers in the country. They recently celebrated one year as our client so we discussed what it takes to build a recognition program and partnership.
In this episode we answer:
- What triggered the decision to find a recognition partner? (5:19)
- How many employees/locations does Athletico have? (8:14)
- Did recognition vary by location in the past? (8:57)
- What were some key considerations for initial program design? (9:58)
- What did buy-in look like across the organization for a recognition solution? (11:51)
- How many other vendors were considered and what was the evaluation process? (16:13)
- What impact has the program had so far? (21:53)
- What has adoption looked like? (23:42)
- Are there ongoing communications to remind employees to recognize through the program? (26:08)
- At what point did it become apparent that the technology would be a game changer for Athletico? (27:29)
- Were time, energy, and resources considerations? (31:14)
- What were some interesting facts uncovered during the one year program review? (33:03)
- What does tenure look like across the organization? (34:19)
- What's on the horizon for Athletico's employee recognition and engagement? (38:14)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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At National SHRM in New Orleans, we asked attendees to recognize someone, give a shoutout, or just say thank you to someone who has personally or professionally made a difference in their life.
Here's what we captured! From left to right, you'll find the person doing the recognizing, those being recognized, and the time stamp you can find their snippet at:
Alhaji Kargbo | Mohamed | (8:07)
Andre Heath | Romika Wells | (5:33)
Andrew Bishop | Everyone | (15:13)
Angela Stangler Scanlon | Her Fellow HR Peeps, Mom & Dad, and Team | (12:36)
Annette Fowler | Tina Mealer | (7:10)
Anthony Pineda | Rami Hanna and Nick Giacchina | (4:33)
Barbara Kerr | Gregg Bashore | (14:09)
Brooke Adkins | Her Sister | (6:16)
Callie Miller | Bruce Waller | (2:36)
Casey Meehan | Josh | (13:02)
Catheryn and Candace | Their HR OD Team | (13:22)
Christina Anderson | Her Sons | (11:15)
Kristina Richardson | Her Father | (6:36)
Christine Watts | Perry Sholes, Damona Barnes, and Tammi Griffin-Major | (14:19)
Colleen Tracy | Watertown Town Hall, Previous Employers, and Glytec | (4:03)
Damenise Hardy | Her Husband, Kids, Mom, and Grandmother + Co-Workers | (9:35)
Denzel Alexander | Teche Action Clinic HR Department | (1:54)
Dina Walker | Kara | (5:53)
Dorothy Mason | Husband | (14:43)
Dr. Melanie Peacock | The SHRM22 Influencers | (9:54)
Edna Vallecillo Garcia | Zaskia, Tami, and Brian | (3:05)
Erin Hughes | Tim and Hillary Jenney | (9:16)
Evan Simeone | Her Dad | (13:32)
Frances Vaughn | Steve Sliver | (14:55)
Jane Virginia | Lisa | (14:00)
John Baldino | The SHRM22 Influencers | (10:40)
Katie Doyen | Kevin Hayford | (7:21)
Kevin Xiong | Hmong Community and New Millenium Academy | (2:06)
Kim Curley | The Leadership Team of NTT Data's Workforce Readiness Practice | (12:24)
Kori Keane-Bautista | Mike May | (1:15)
Laura Garber | Patty & Anne | (7:43)
Lori Dodge | Cara McCarty Abbott | (3:42)
Monica Lloyd | Hourly Workers | (1:36)
Nikki Thomsen | Superhero Team at LifeWays Community Mental Health | (10:56)
Ortencia Berrigan | Employer | (6:21)
Queen Gray | City of Stockton | (2:57)
Rebecca Hartwig | Tess, Zane, Ashley, Cecely, DJ, Reid, Alex, Chelsea, Rachelle, and Julie | (8:52)
Rhonda Midgette | Mary Kate | (8:32)
Rona Bourdeau | Her Mentor/Former Boss | (2:18)
Shirene Douglas | Lakita Kelly | (3:24)
Shirley Kruger | Bruce Waller | (4:20)
Steve Browne | John Baldino, Nicole Roberts, Kyra Matkovich, and Josh Rock | (10:23)
Tanisha Crowder | Cathy Manginelli | (6:03)
Tasha Jurrens | HR Friends from Sioux Falls, SD | (7:35)
Tina Mealer | Annette Fowler | (6:53)
Tina-Marie Wohfield | Pamela Buchanan and Mary Dale + Team from MORC | (4:56)
Tovah Orero | George Denfield | (7:56)
Zonara Asghar | Alma | (12:09)
Thank you to all who contributed!
Congratulations to Baudville Brand's Abby Gogulski on becoming a SHRM-CP! We met with Abby to talk about her new certification.
In this episode Abby answers:
- What do SHRM-CP and CRP stand for? (5:38)
- What did you study in college and how much time did you spend in the field of HR prior to certification? (7:40)
- What were your main reasons for taking the certification exam? (10:03)
- What are some major takeaways from studying and taking the exam? (11:21)
- Were there any interesting examples of differences between HR at the federal and state level? (12:52)
- Did you hit any roadblocks or challenges along the way? (14:56)
- What advice would you give someone considering getting their first SHRM certification? (16:50)
- What has been your favorite part of celebrating this new certification? (17:24)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Inspiring leaders, Tricia Huizinga and Andrew Bishop, return to flip the performance bell curve on its head to make way for a better recognition strategy, and even a Mario Kart analogy.
In this episode we answer:
- What is the performance bell curve? (6:53)
- Why should we avoid using the performance bell curve for recognition? (8:16)
- Can we retitle it to a culture or engagement bell curve and focus on the middle 80% of employees? (9:51)
- What are the two most commonly adopted recognition programs? (13:12)
- What is a true culture of gratitude and recognition? (15:42)
- How are regular check-ins and conversations helpful when it comes to engagement and recognition? (16:55)
- How can you help employees find intrinsic motivation? (20:31)
- What are the negative effects of only recognizing star performers? (22:58)
- How is Mario Kart related to performance and recognition ? (29:35)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Another mini chit chat, this time with both HR Director Tricia Huizinga and General Manager Andrew Bishop.
The chit chat topics:
- About the book The Power of Moments and how it can help your work and personal life (0:48)
- Excitement for the annual SHRM conference in New Orleans this June, and previous peak SHRM moments (4:19)
- Moments we are looking to create at the SHRM conference this year (7:07)
- A vacation giveaway (10:09)
We'll be at the conference June 12th-14th and our booth number is 2151. Come stop by!
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
We virtually met with Tony Johnson, owner of Ignite Your Service. He is a customer experience expert, trainer, author, and podcast host. Tony walks us through recruiting in the modern era and employee appreciation strategies.
In this episode Tony answers:
- How are some management practices antiquated and outdated? (6:07)
- Do we need to see a change in cultural expectations of consumers to be met with what is realistic? (11:08)
- How should shift their focus to the early employee experience from the recruiting process? (15:13)
- When and why do pizza parties come off as disingenuous? (20:31)
- Thinking of recognition as three-dimensional, why are pizza parties an ineffective stand-alone recognition strategy? (26:17)
- What are some of the biggest blind spots when it comes to employee engagement and customer service? How can people overcome these blind spots? (30:50)
- How can you foster a culture in which leaders are involved and connected with all employees? (34:10)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Co-hosts Neely Adkins and Kailey Savona present five different ways to show appreciation at work.
1: Words of Praise (4:24)
2: Personal Connection (5:49)
3: Mentorship and Collaboration (7:08)
4: Awards (9:06)
5: Pleasant Surprises (10:55)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
We met with Andrew Bishop once again, this time to explore the benefits of having regularly scheduled and structured 1-on-1 meetings.
In this episode we answer:
- What are the benefits of a regular 1-on-1 at the highest level? (5:03)
- What questions should be asked in a 1-on-1 meeting? (8:01)
- Should you hold your employees accountable for recognizing others? (11:41)
- Is it important to keep a written record of questions answered and shout outs given? (14:48)
- Should leaders avoid commandeering 1-on-1 conversations? (20:28)
- When do 1-on-1's become unproductive and how can that be avoided? (23:57)
- How does a direct report personally view 1-on-1's? (26:02)
- How often should larger meetings occur, and how much time should be spent on alignment vs. productivity? (26:58)
- What are some ways to build water cooler moments, or extra moments of connection, into 1-on-1's? (35:12)
- What is an acceptable amount of weekly time spent in 1-on-1 meetings, especially with remote employees? (38:21)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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A mini chit chat with HR Director Tricia Huizinga.
The chit chat topics:
- What are current trends and hot topics for HR leaders? (1:42)
- Who is more responsible for the Great Reshuffle, employees or employers? (3:42)
- Are there ways to spot signals from employees that they are not satisfied or not challenged enough in their current role? (6:00)
- What book are you reading right now? (8:04)
- What do you listen to on a regular basis? (8:28)
- What TV shows are you watching right now? (8:56)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
We gathered with long-tenured employees Brad Darooge, Kim Carter, and Mike Chmielewski to talk about services anniversaries over the years.
Together we answer:
- What service anniversaries have been the most memorable for you? (6:15)
- How have milestone celebrations changed since the 90s and 2000s? (8:58)
- How are service anniversaries celebrated for remote employees? (12:08)
- How has the pandemic changed the way milestones are celebrated? (14:49)
- What tactics can be used to make virtual celebrations more memorable? (16:12)
- Should smaller and larger milestones be celebrated differently? (21:15)
- Does the idea of career milestones motivate you when you are new in the workforce? (25:52)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
HR Director Tricia Huizinga sheds some light on the new employee journey and how to elevate it.
In this episode Tricia answers:
- What are traditional expectations of individuals when they come into a new role? (9:05)
- Can preboarding and onboarding be customized? (10:37)
- Have there been any recent changes in employees' expectations? (11:53)
- Is the pressure off once the offer letter is signed? (13:08)
- Is social interaction with other team members a big milestone for new employees? (14:24)
- How do you deal with the reaction that a new employee finds your company culture too good to be true? (15:45)
- What does the journey of starting a new job look like and what are some best practices? (17:51)
- What goes into preboarding from an engagement standpoint? (20:33)
- How do new employees react to receiving a preboarding kit? (21:28)
- What goes into an new employee's first day? (22:06)
- How much of the first day should be spent with HR vs. with their new team? (23:03)
- What's the next major milestone after day one? (24:27)
- Is there a formalized process for gathering feedback on if the hire is a good fit? (25:27)
- How can you evaluate success beyond qualitative feedback? (26:40)
- Should other team members be evaluating if the new employee is a good fit? (27:19)
- Is the beginning of an employee's journey a honeymoon phase? (27:47)
- What advice would you give to HR leaders feeling a bit of doubt at the 6 month review? (29:18)
Source for study mentioned in the intro: How Full Is Your Bucket? by Tom Rath and Donald O. Clifton
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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We met with Josh Kerns, Director of Business Development, and Andrew Bishop, General Manager, to talk about how to engage and build connections with hybrid and remote employees.
In this episode we answer:
- What are some best practices and approaches when leading a remote team? (3:11)
- What has the transition from fully remote work during the start of the pandemic to more hybrid work today looked like? (9:11)
- How can you create connection and belonging with hybrid teams? (15:39)
- What were the challenges of bringing new employees onto a team of people that were previously able to interact face to face? (22:31)
- What role does trust play and why should leaders trust remote workers? (31:21)
- Will employees eventually burn out if they work 100% remotely? Is remote work just a fad that will diminish one day? (41:26)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Jon Brickner, Employee Experience Designer at Steelcase, shares his Top 5 Skills that HR Professionals need in 2022!
1. Help yourself and your employees adapt to the hybrid workplace (7:11)
-
Embrace HR analytics (14:34)
-
Create clarity and empathy in crisis (20:21)
-
Facilitate internal mobility (25:04)
-
Wellness is here to stay (33:53)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Jill Plate, Vice President of Operations at Baudville Brands, shares insights on why emotional intelligence is important in the workplace and how leaders can ensure they have high emotional intelligence.
In this episode Jill answers:
- What is emotional intelligence? (6:41)
- Why is it important for leaders to have high emotional intelligence? (7:23)
- What tools are useful for leaders to find out more about how they work and how they are perceived? (8:59)
- What effects does low emotional intelligence have on the workplace and on other people? (10:06)
- Are there any tactics for leaders trying to hone their emotional intelligence skills? (11:27)
- What can leaders do to cultivate a culture of emotional openness? (13:05)
- How can we begin the journey of improving our emotional intelligence when we have blind spots? (14:35)
- What can organizations do to help employees on their emotional intelligence journeys? (18:25)
- What books do you recommend for our listeners? (19:17)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Co-hosts Neely Adkins and Kailey Savona share and discuss insights from a Gallup survey that revealed 6 things employees consider "very important" as they look for in their next job.
6: The organization is diverse and inclusive of all types of people
(3:06)
5: COVID-19 vaccination policies that align with my beliefs (4:55)
4: Greater stability and job security (8:55)
3: The ability to do what they do best (11:31)
2: Greater work-life balance and better personal wellbeing (14:31)
1: A significant increase in income or benefits (16:45)
Source: The Top 6 Things Employees Want in Their Next Job (gallup.com)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Andrew Bishop, General Manager at RecogNation, helps us debunk 5 recognition fallacies that hinder organizations and people leaders.
In this episode Andrew answers:
- Fallacy #1 stated. How can recognition impact organizations? (3:26)
- Are some companies not amplifying recognition to the extent they should be? (5:14)
- Are there people leaders out there doing things right even if it's not widespread in their organization? (7:35)
- Fallacy #2 stated. How can recognition be tangible without being expensive or elaborate? (10:21)
- Fallacy #3 stated. How can recognition be used beyond just the big wins? (13:32)
- Does our competitive nature as humans hold us back from giving peer-to-peer recognition? (16:28)
- Fallacy #4 stated. How can leaders bring recognition to life in a meaningful and authentic way? (18:58)
- What kind of investment is needed by the people in an organization to impact the culture? (23:36)
- Fallacy #5 stated. What role do non-leaders play? (26:34)
- What books do you recommend as resources for learning more? (29:40)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic
Customer Success Manager Lisa Moody walks us through the move from traditional to modern recognition programs and the positive impacts digital platforms can have on organizations.
In this episode Lisa answers:
- What is a traditional recognition program? (3:26)
- What makes modern recognition more effective? (5:26)
- Can recognition technology bring 5 different generations together in the workplace? (6:38)
- How can peer-to-peer recognition make a difference in a company's culture? (7:41)
- How do the cost and effort of a traditional program compare to that of a modern digital platform? (9:12)
- Do you have any advice for leaders who feel locked into a traditional program? (11:45)
- For clients that were previously service award only, how have their organizations been impacted by recognition technology? (13:57)
- How has the day-to-day job of HR/people leaders changed? (14:57)
- Why do you do what you do every day? (16:14)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
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Happy Employee Appreciation Day! For our first episode, we met with Brad Darooge, CEO of Baudville Brands and recognition industry expert. He shares his knowledge on how recognition, human resources, and employee experience have shifted over the past few decades.
In this episode Brad answers:
- Where did employee recognition get its roots and how has it has evolved? (5:06)
- How has human resources changed? (12:10)
- Is it the responsibility of HR or front line managers to cultivate the company culture? (15:55)
- How do traditional service award programs and programs that include technology differ? (18:45)
- Do HR leaders have a better understanding of the needs of the their employees today? (23:55)
- What advice would you give to other other CEOs regarding employee experience? (28:17)
If you are looking for more discussions and resources, join our LinkedIn group at https://www.linkedin.com/groups/9133023/
To hear more music from The Fracture, follow this link: https://linktr.ee/thefracturemusic