Shipping Smarter. Expert Advice For Smarter Shipping: Recent Episodes
Steve Visic
Profit from our experience. Tips and tricks from Chris and Steve to ensure you deliver great experiences for your customers. Also what pitfalls to avoid.
Chris chats with Becca about being a woman operating a global business, balancing being a mum and creating a work / life balance.
As we approach international Business day 2022, Chris chats with Rachael Barton, CEO of SockIt up about running a business and family and still maintaining a balance and enjoying life.
Chris chats with Travis from Zonos, the Zonos apps and API's takes the hard work out of cross border shipping landing costs
Chris chats to Lauren about the advantages of using shared office spaces and meeting rooms. As business evolve employees expect more flexibility around their work space and working hours.
Chris chats with Darren Clark of Encite Partners about business, COVID and how business is evolving in a positive way. Darren works with and coaches business's and business owners on a global level, he chats about how COVID has effected business's across the globe as well as here in Australia.
Becca Stern talks to Chris about why they chose to work with an aggregator instead of going directly to a transport company.
Becca also discusses the value of dispatching from a 3PL warehouse and how they works for them.
Chris Talks to Chris Hogan of Me Media and the importance of creating great content and how this helps e-commerce grow.
Karen Hall, founder and owner of 101things. Talks to Chris about all the things needed by online businesses to get noticed in our digital.
Kevin Mailer- Empowered Auto Parts chats about how they started. Growing an E-Commerce business and the importance of selecting and working with the right last mile delivery partners.
Chris talks to Mark about the effect COVID has had on Couriers Please and the industry in general. What actions they needed to take and how that effected their ability to pickup and deliver. And what they are planning for the future.
We cover:
Packaging for success
Artwork
Insurance
E commerce platforms and having the right plugins
Time saving apps plugins
Customer service
Delivery addresses
You want to delight your customers when they received the goods. From experience, eCommerce sellers, in the past have been, you know, well, we'll pack it as cheaply as we can, because it's a cost to the business. Whereas we're seeing more and more really switched on eCommerce sellers now going no, we want to up the ante and pack better. So when our customers received the goods, they're completely delighted from the minute they receive it and packing and packing. It's a delightful experience rather than an experience of holding your breath and hoping to God that it's still intact on the on the inside. So there's a really big push that really switched on Guys are actually doing that now. And it's a really delightful thing from our experience because you don't have to then worry about and screen how people are packing their goods for for shipping as well