Courageous Conversations: Recent Episodes
Elite Agent
Courageous Conversations is a podcast series hosted by Leanne Pilkington, covering the tough conversations and/or decisions people have made with themselves or with others that require courage.
Melinda Kirby isn’t afraid of a challenge.
Rising through the real estate ranks, the Ray White Rockhampton agent broke free of her comfort zone to become a standalone agent in 2020.
When she did, she set out to carve a niche for herself in a male-dominated market and become an inspiration for other women to follow in her footsteps.
In today’s episode of the Courageous Conversations podcast, hosted by Leanne Pilkington, Melinda reveals the iron fist in a velvet glove strategy that has lined her path to becoming the number 1 agent in her region.
She shares why her approach to real estate goes far beoynd mere transactions to offer personalised, scaleable services that enable her to build on her success year after year.
Melinda also takes a deep dive into how she strategically crafts her sales techniques and team dynamics, building a unit that complements each other in both personality and skill set.
Leanne and Melinda also explore how she has redefined traditional roles with her husband and created better work-life balance, while also fostering growth and opportunity for other women in real estate.
“I had a look around and there just weren’t any lead female agents in our marketplace at all…And so I really just made the decision, why can’t it be me?”
Leanne and Melinda also discuss:
- 1:20 – Starting strong: Melinda’s extensive industry experience and how she broke the shackles of playing it safe to become a standalone agent.
- 3:00 – Selling on her own terms: How Melinda redefined work-life balance, swapped traditional roles with her husband, and tailored her sales approach.
- 5:45 – Mastering service and scale: How to offer personalised service at scale and the pivotal role of strategic team marketing in Melinda’s success.
- 8:25 – Dominating the market: The strategies that propelled Melinda to the top in a male-dominated industry and the transformative impact of her business coach.
- 10:10 – Building the best team: How to select the right mix of skills and personalities to enhance a team’s dynamics and efficiency.
- 14:25 – Networking for success: Why networking and mentorship is critical to success.
- 16:55 – Vision for growth: Where to next for Melinda, including business expansion and her commitment to supporting emerging women in real estate.
In this episode of the Courageous Conversations podcast, host Leanne Pilkington engages in a candid and inspiring discussion with Grant Turner, a real estate professional whose journey is marked by success and significant challenges.
Faced with the sudden onset of epilepsy mid career, Grant found himself grappling with the profound impact it had on his personal and professional life.
He shares the raw, unfiltered reality of his struggles, from the initial shock of the diagnosis to the daily challenges of managing a chronic condition while striving to maintain a successful career in real estate.
Yet, through this adversity, Grant discovered a well of resilience within himself.
He candidly discusses how he chose to confront his epilepsy head-on, refusing to let it define him or hinder his ambitions.
By embracing a mindset of acceptance and gratitude, Grant not only adapted to his new reality but also found renewed purpose and strength.
Grant’s story takes an even more inspiring turn as he reveals his upcoming 700km charity ride across Thailand to raise money for Hands Across The Water, an organization supporting underprivileged children.
This endeavour stands as a powerful testament to Grant’s determination to rise above his challenges and make a positive impact on the lives of others.
“Things have only got stronger and stronger from there, and right now, today, I’m filled with a lot of gratitude for having great people around me and great support.”
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington: 01:18 – Ready for real estate: Deep-dive into Grant’s entry into the real estate sector, the distinct landscapes of residential versus commercial transactions and how harnessing a residential approach can elevate your success. * 03:06 – Endurance beyond limits: Grant’s transformation from casual 5km runs to conquering a marathon, and discover the parallels between physical endurance and thriving in real estate. * 08:18 – Navigating life’s storms: Grant’s battle with epilepsy, the upheaval it caused in his life, and the resilience required to face such unpredictability. * 09:55 – Grace under pressure: How Grant responded to life-altering health challenges, adapted to significant lifestyle shifts and navigated personal and professional obstacles with strength. * 14:54 – Transforming fear into power: Uncover the pivotal shift in Grant’s mindset from fear to acceptance and gratitude, and how it helped him embrace life and real estate. * 19:26 – Triumph and giving: Grant’s inspiring comeback journey and why his heartfelt engagement in the Digital Live Charity Ride is a full circle moment. * 20:31 – Supporting dreams:* Find out how contributing to Grant’s cause can make a difference in the lives of underprivileged children in Thailand, emphasising the real estate community’s power to impact positively.
Epilepsy Awareness Month: Every 22 minutes, a life is turned upside down by Epilepsy. March is National Epilepsy Awareness Month in Australia. This is a time to raise awareness, reduce stigma and dispel myths about living with epilepsy. Purple Day is on the 26th of March; for more information on how to support and make March Purple, visit epilepsy.org.au
KEY-UP is a power cry in martial arts.
Two-time Australian Hapkido Champion Mel Thomas created a program called KYUP! (pronounced the same way) with a powerful mission: to foster resilience in the next generation and break the cycle of family and intimate partner violence at a grassroots level.
In today’s episode of the Courageous Conversations podcast, hosted by Leanne Pilkington, the two-time Australian Hapkido Champion reveals the heartbreaking real-life story that inspired the KYUP Project and how her personal challenges became a force for change.
Emphasising that the KYUP Project is about so much more than just self-defence, Mel shares why the project is also zeroing in on embedding self-worth and defence components into the educational curriculum.
She also explores the heightened challenges that today’s youth face, explaining why establishing open dialogues can strengthen family bonds and bolster society’s resilience against violence and mental health issues.
“The sooner we can teach young girls that they have the right to take up space, the sooner we’ll see a shift in gender equality.”
- 01:18 – Unleashing empowerment: Mel redefines self-defence, turning the KYUP Project into a beacon of empowerment and resilience.
- 01:44 – Catalyst for change: The heartrending story that inspired the inception of the KYUP Project, setting the stage for transformative empowerment in young lives.
- 04:31 – The education revolution: Advocating for self-worth and self-defence as essential curriculum components, reshaping the educational landscape.
- 06:28 – Post-pandemic realities: Analysis of the surge in violence and mental health issues in the Covid aftermath and their impact on youth, offering insights into societal shifts.
- 11:07 – Conversations that matter: Strategies to foster open, impactful discussions with teens on critical issues, strengthening familial bonds and promoting understanding.
- 16:02 – Empowering futures: Education’s role in empowering young women, opening doors to endless opportunities and choices.
- 17:42 -Triumph over adversity: Mel shares her journey of overcoming personal hurdles through martial arts, underscoring the power of self-worth and inner growth.
- 22:11 – Expanding impact: The challenges and triumphs of scaling the KYUP Project, running a charity, and the art of acknowledging limits.
- 24:24 – Selecting success: How to surround yourself with positive influences for personal and professional development, a guide to curated growth.
- 26:18 – Feminine force: Pioneering a gender-inclusive approach in self-defence, fostering mentorship, and empowering young girls towards equity.
Rebecca Halton’s approach to leadership shatters conventional boundaries, marrying fierce ambition with a growth culture and a deep commitment to team wellbeing.
In today’s episode of the Courageous Conversations podcast, hosted by Leanne Pilkington, Rebecca recounts how her initial reluctance towards the real estate industry transformed into a drive to lead with passion and innovate.
Take a deep dive into how an unexpected phone call suddenly changed her career path and gain insight into how she expanded her business from managing 600 doors to an astounding 2500 properties, with plans for more.
Rebecca also reveals how she leads her team of 45, why empowering her team to make decisions is a must and how delivering feedback is a two-way process where the power of mistakes are embraced as learning opportunities.
She also shares her wisdom on wellness in the workplace, how she balances work and motherhood and what she hopes the rest of 2024 will hold.
“You find your comfort zone as an adult and a lot of people just stay in that, and that’s fine. (But) I like to feel a little bit of anxiety and nervousness and I like to overcome that. I think that helps me grow.” – Rebecca Halton
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington: 1:36 – Fast-track revelation: How Rebecca’s initial aversion to real estate transformed into her deep dive into the industry. * 3:00 – Career curveball: The unexpected phone call that quickly reshaped Rebecca’s career path. * 4:30 – Growth odyssey: How Rebecca orchestrated impressive business expansion, from managing 600 doors to a staggering 2500. * 6:00 – Taking the leap: How a dare led Rebecca to auctioneering, how she championed auctions in a traditional private treaty market * 8:50 – Fearless exploration: Why Rebecca pushes boundaries, steps outside her comfort zone and the resilience lesson she’s learnt from her children. * 11:00 – Leadership mastery: Delivering impactful feedback, cultivating a leadership culture, and empowering your team to take the reins. * 17:05 – The WOW ladder: How to exceed consumer expectations, level up your business, and avoid complacency. * 19:40 – Wellness wisdom: Essential tips to nurture your team, yourself and break free from the guilt pendulum. * 27:40 – Knowledge is power: What Rebecca wished she knew about loneliness at the start of her career. * 30:17 – Embracing 2024:* Rebecca’s plans for more acquisitions, expanding her BDM team, and cherishing quality time with her family.
That’s the inspiring journey of Nicole Katsivelas, a true embodiment of determination and leadership in property management.
In this episode of the Courageous Conversations podcast, hosted by Leanne Pilkington, Nicole unveils her roadmap to real estate triumph.
Dive deep into her captivating story of building a career that defies the odds, fostering a company culture that’s not just about business, but about nurturing each other and cherishing clients.
She also delves into the art of confronting fears head-on, the power of not taking things personally in a high-stakes industry, and how to cultivate a vibrant team culture that’s the backbone of business growth.
Nicole also shares her insider strategies to push boundaries and break free of self-doubt, as well as how to lead by example in everything you do, proving you can go from ground zero to the pinnacle of success.
“If I take care of the people around me, they are going to take care of the people around them. So If I look after my team, my team are going to look after the clients and we’re going to be able to run a really successful business because everyone is happy and fulfilled.” – Nicole Katsivelas
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington: 3:28 – Mastering team synergy: Uncover powerful strategies to inspire and elevate your team’s performance. * 5:27 – Leadership through empathy: Learn to navigate multiple roles as a leader for deeper insights into your business. * 8:15 – Pathway to partnership: Essential traits and skills for ascending to a partnership role in your firm. * 10:53 – Visionary leadership perspectives: Transform your leadership viewpoint to uncover hidden opportunities. * 12:32 – Professional detachment in property management: Understand why personalising business scenarios is a trap to avoid. * 13:51 – Accelerate success with expert guidance: Explore how mentors and coaches can dramatically shorten your path to success. * 16:52 – Cultivating a vibrant team culture: Practical tips for nurturing and living your team’s core values. * 18:50 – From manager to coach: Strategies for transitioning from team management to empowering and coaching your team. * 21:15 – Overcoming self-doubt:* Top techniques to shatter self-imposed barriers and propel your career forward.
Resilience isn’t optional in the real estate industry; it’s a requirement for long-term success.
And one agent who has resilience in spades is My Agent Team’s Christine Ewin.
In today’s episode of Courageous Conversations, hosted by Leanne Pilkington, Christine spills the secrets that skyrocketed her into the real estate stratosphere.
Christine reveals the year-one roadmap that shot her into the top 5 per cent of agents at a national franchise, how to become a magnet for top talent and why adaptability is the key to future-proofing your agency.
She also opens up about the impact of personal loss and how she overcame both personal and career challenges to come back stronger than ever.
Leanne and Christine also discuss the power of people, how Christine used her leadership skills and real estate knowledge to house 34 families in just 21 days after the Black Summer bushfires and why community is the currency that will supercharge your client relationships.
“I think that that’s where being a neighbour to somebody in the community (matters) and not just being the hyenas around it and just zapping in and selling a property and listing a property and zapping back out. Instead, I was there for the long haul.” – Christine Ewin
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington:
- 2.47 – Unlocking doors without experience: Christine’s networking secrets for breaking into real estate.
- 3.50 – The power of people: Master the people skills that skyrocketed Christine to real estate stardom.
- 4.44 – Fast-track your success: Christine’s year-one roadmap to the top 5 per cent of a national franchise.
- 6.07 – Conquer impostor syndrome: Christine’s proven strategies for bulletproof self-belief.
- 8.13 – Turn personal setbacks into comebacks: Christine’s guide to rebuilding life and career after loss.
- 13.45 – Crisis leadership: Learn how Christine housed 34 families in 21 days after the Black Summer bushfires.
- 15.01 – Adapt or perish: Christine’s playbook for future-proofing your real estate business.
- 16.05 – Community is currency: How Christine’s active involvement paid dividends in client relationships.
- 18.38 – Become an agent magnet: Transform your agency into a talent hotspot.
- 23:15 – The succession blueprint: Christine’s strategies for scaling her agency and what comes next.
Today, Jonny is able to turn his past struggles into relentless motivation and unmatched empathy for his team and business prospects, to build their success as much as his own.
In this episode of the Courageous Conversations podcast with Leanne Pilkington, Jonny Warren challenges the notion that one’s past struggles are weaknesses to be hidden, asserting that they are, in fact, sources of strength.
He also discusses how he goes above and beyond to help clients facing tough times, why he lets his team take five days off every six weeks, and the best way to develop a culture of work-life balance while still scaling your agency.
“For a lot of agents, it’s all about money, money, money. With us, it’s about helping our clients first. And if you do right by people, then you’ll be rewarded for the efforts and what we did behind the scenes for our clients.” – Jonny Warren.
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington: 2:01 – Unlocking triumph: How to empower your team for real estate success. * 2:54 – Perfect harmony: Mastering work-life balance in a hectic profession. * 4:46 – The ultimate weekly plan: Scale your business while reclaiming personal time. * 5:45 – Building dream teams: Leadership and communication skills to give agents more freedom to create success. * 7:40 – Empathy in action: How to stand by your clients when the going gets tough. * 13:01 – The people puzzle: Attracting the right talent to your real estate business. * 15:09 – Comeback strategy: Bouncing back in life and career after hard times. * 18:27 – Launching your business:* Essential steps for starting a new agency and going it alone.
She saw firsthand when her brother Shane, who was born with Cerebral Palsy, left school there was no real path for him into adult life.
Tragically, Shane died a few years after leaving school, and Laura established the not-for-profit, Fighting Chance, to help build social businesses to ensure other people with disabilities don’t have to face the battles her brother did.
In this episode of the Courageous Conversations podcast with Leanne Pilkington, Laura talks about why she feels people need opportunity, not charity, so they can contribute to the world.
She also reveals how she has developed as a leader of a large organisation, which she founded at a young age, how to learn on the job and how to survive moments of catastrophe in any business.
“I always embrace the really difficult moments and there are lots of them because they are the opportunities for improvement and refinement and clarifying what we’re doing, how we’re doing it, and getting better at my craft.” – Laura O’Reilly.
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington: 4:03 – Igniting social enterprises nationwide: Transforming lives of those with disabilities through employment. * 6:08 – The crucial role of skills training for the disabled: A must-hear for employers. * 7:33 – Partnering with industry giants: The inspirational growth of fighting change and why Laura launched Hire Up. * 11:19 – The NDIS revolution: How it’s reshaping opportunities for people with disabilities. * 14:13 – Youthful leadership: Proven strategies for running successful businesses at a young age. * 16:39 – Navigating crisis: Resilient approaches to get your business back on track. * 18:05 – The power of transparent learning: Upgrade your skill set while aligning with your purpose. * 20:25 – Crafting the optimal learning ecosystem:* The secret to team growth and productivity
Five months into his retirement, Harcourts Managing Director, Mike Green knew he wasn’t living his best life.
BresicWhitney sales agent, Romany Brooks is passionate about real estate and her community, with a strong ethos of building a positive culture wherever she goes.
How Nathan Casserly restructured his business and why going into “Superman mode” isn’t always the right thing to do as a leader
In a short space of time, Avi Khan has been able to create one of the fastest-growing agencies in Brisbane, driven by his personal leadership style.
Avi puts much of his success down to building the right type of culture – one that empowers his agents to be leaders themselves.
In this episode of the Courageous Conversations podcast with Leanne Pilkington, Avi talks about his journey from lawyer to agent, to now operating five rapidly growing offices in South Brisbane, including 39 agents.
He reveals why he wanted to put his own spin on leadership in the industry and why it’s important to build your own leaders as a part of a strong company culture.
He also discusses the value of being community-focused and having a local presence, how to manage and structure a large team and the importance of transparency in workplace culture.
“We are not just there to list and sell real estate. We are actually there to foster better communities. We’re actually there to connect better communities. We’re actually there to help people as well. I think the beautiful thing about real estate is you can make as much money as you can, but we forget along the way that it’s someone else’s journey. We should be humble and grateful to be a part of it.” – Avi Khan
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington:2:38 – Why real estate is harder than it looks.
4:20 – How Avi survived without getting a listing in his first 12 months.
7:08 – How Avi learnt what not to do as a leader through his early experiences.
8:40 – Why you need to create other leaders, build a strong culture and foster a team approach in your business.
11:14 – How Avi uses peer-to-peer learning to help improve his agency.
13:13 – The value of face-to-face interactions and a local presence in an era of technology.
15:16 – How Avi helps build his local community through sponsorships.
16:31 – The way Avi is able to structure his business with 39 agents and the importance of transparency.
21:27 – How Avi was able to manage the decision to stop selling himself and focus on the business.
22:00 – Why agents were so keen to join Avi when he was just getting started.
24:00 – How social media helped launched Avi’s business.
Navigating your way through life and in the process trying to find yourself, are some of the biggest challenges we all face.
Nicole Davidson knows this journey well, having spent many years travelling and working overseas as she sought a fulfilling life in every aspect.
In this episode of the Courageous Conversations podcast with Leanne Pilkington, Nicole talks about her journey of self-discovery and how walking 750km along the Camino de Santiago, led her to start her business Growth to Success, which is dedicated to helping individuals and businesses create purposeful lives.
She talks about why people need to stop looking externally for validation and spend more time focusing on developing their emotional self.
Nicole also discusses why she likes to surround herself with people from different backgrounds and the reason she left social media.
“We choose where we use our gifts in this world. Real estate is the industry that people choose to use their gifts through. Not just as somewhere where you go to get a pay cheque or a commission. It’s your life and your soul and your decision about where to spend your time. And we’ve got one life to live.” – Nicole Davidson
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington: 2:41 – Why when you’re trying to grow as a person, you need to choose what part of you to leave behind. * 3:20 – The key realisations Nicole made when she was young that helped shape her life for the better. * 7:08 – Walking the Camino de Santiago and how it helped Nicole decide what she wanted in her life. * 11:10 – How Nicole laid the foundations to help people grow. * 13:44 – Why having a wide circle of people around you helps generate different ideas. * 14:42 – Why you need to stop looking externally to find love and validation. * 16:47 – Why Nicole left social media despite it being a helpful tool for her own business. * 19:04 – Why people numb themselves with things like social media or alcohol instead of focusing on things that are good for them. * 18:40 –* How to stop looking externally for validation by getting curious.
Links mentionedGrowth to Success
With all the demands that real estate puts on you, it can be difficult to start a career as an agent later in life.Principal of Stone Upper North Shore, Anna Cavill, might have started out as a sales agent later than others, but through hard work and constantly looking to improve, she has been able to quickly establish herself as one of the top performers in the country.
In this episode of the Courageous Conversations podcast with Leanne Pilkington, Anna talks about why she waited until the age of 43 to get started in real estate and how she was able to break into the industry as a mum working part-time.
She discusses what she did to get established early in her career and the reason she started building a team and working with a coach very early on.
Anna also talks about the importance of building a strong base when you’re new to real estate, so you can lean on that skill set throughout your career.
“It’s about forming a really good, solid base and then you can bounce from that base. Because if you get the base right, whatever market we are going through, you’ve got that base to rely on.” – Anna Cavill
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington: 1:15 – Why Anna made a late start in real estate. * 4:31 – How Anna built a property business, helping people without a deposit get into a home. * 6:57 – How Anna was flipping properties in New Zealand and spotting opportunities where others saw problems. * 8:20 – How Anna managed to get a job as a real estate agent at the age of 43, as a mum, and while working part-time. * 10:09 – What Anna did to out earn full-time agents when she was working as a part-time assistant. * 11:15 – How Anna was able to find opportunities when she first started in the industry. * 12:26 – The benefits of working with a coach when you’re finding your feet in real estate. * 14:29 – Why Anna focuses on growth and improvement every single day. * 15:10 – The challenges of running a business and dealing with finding good people to service clients in the right way. * 16:44 – Why people considering working in real estate just need to jump in and get started. * 17:25 – The key reason Anna decided to stay longer and learn instead of going out on her own earlier. * 18:30* – The importance of having a great team around you even when you’re starting out on your own.
Links mentionedLinkedIn
Stone Real Estate
Caroline Bolderston
Headstart Home Loans
Much like a professional athlete, real estate is a high-performance activity that rewards the people who are prepared to work harder and never give up.Performing at a high level is something Harcourts Smith owner, Kate Smith knows well after spending her teenage years playing elite junior basketball at the Australian Institute of Sport.
In this episode of the Courageous Conversations podcast with Leanne Pilkington, Kate talks about how she overcame the heartbreak of being cut from the AIS for “not being good enough” and why that helped build resilience in her career in real estate.
They also talk about the importance of getting out of your comfort zone if you want to be an elite performer and why being able to handle rejection and turning “no” into “next opportunity” is something you always need to work on.
Kate also discusses how she is able to manage being a working mother with two young children and how to make real estate and family life work.
“You are going to be told, ‘Sorry, you’re not good enough’ or ‘No, we’ve gone with someone else’, or whatever it might be. But you need to turn it into a positive and use that information to make yourself better. It’s a continuous game of personal growth.” – Kate Smith
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington:
2:41 – Kate’s early life as an elite-level basketball player and training with the Australian Institute of Sport.
4:35 – Dealing with the heartbreak of not making the cut and being told she wasn’t good enough.
6:05 – The similarities between sport and real estate and what it takes to be an elite performer in any field.
7:03 – How to get over the constant rejection in real estate and how to turn momentum into opportunities.
6:28 – How to have hard conversations with vendors and why it’s vital to tell then “what they need to hear”.
9:00 – The best way to coach your team to get the best out of them.
10:03 – Getting out of your comfort zone and speaking at industry events to help further your career.
11:20 – How to manage being a working mother with young children while trying to maintain your career in real estate.
16:02 – Why Kate moved to Harcourts and how it helped her build a team of 20.
16:44 – The challenges of owning a business compared to listing and selling and how to overcome them.
17:21 – Why you don’t want to build a team of people that are exactly like you.
18:41 – How to set your goals effectively so you will be able to achieve them.
19:44 – Why Kate thinks you need to be a great negotiator in the current market and how putting in face-to-face time with vendors will need to increase.
Fifteen years ago, Renee Reynolds was told that a standalone property management business would never work.Now, after building her rent roll to more than 1300 properties as director of Release Property Management in Geelong, Renee has proven that not only can the model work, it has a lot of advantages.
In this episode of the Courageous Conversations podcast with Leanne Pilkington, Renee talks about why she was quick to start her own property management business and how she grew from zero to more than 1300 properties and three offices.
She also takes a deep dive into her steadfast focus on customer service and how she’s built a team that also lives and breathes this ethos.
Renee also shares with Leanne why she’s now starting to add sales to her business and why legislative changes are pushing many landlords to sell.
“What hasn’t changed from the day we opened the doors 15 years ago is building relationships with your clients.” – Renee Reynolds
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington:1:16 – Why Renee started her own property management business and why she eventually added sales into the mix.
4:00 – Why people told her not to go into property management.
5:05 – The reason Renee chose to buy a rent roll after years of building her own.
6:07 – How to make sure your staff have the same customer service values you do.
7:17 – The most effective way to train new staff so they can fit into your team culture and work in multiple roles across the business.
9:10 – How Renee manages staff holiday periods and how to create work/life balance for your team.
10:44 – The new legislation causing property investors to sell and what type of buyers are purchasing the homes.
12:03 – How Renee launched her business and the way she was able to grow her client base.
13:45 – How Renee implements change in her business and gets her team onboard.
15:00 – What the future holds for property management and how Renee encourages in-person contact with her clients.
17:05 – The most effective way to keep your clients up-to-date with current issues in the market by running ‘investor nights’.
18:56 – The best and worst advice Renee has received.
Links mentionedRelease Property Management
LinkedIn
The housing crisis across the country is hitting all rungs of society, but for the most vulnerable people in regional areas, it’s reached crisis levels.Owner and Managing Director of LJ Hooker Taree, Amanda Tate, has seen first-hand just how bad the rental crisis in her community has become, with many young families and vulnerable people unable to find accommodation and forced to live on the street.
In this episode of the Courageous Conversations podcast with Leanne Pilkington, Amanda talks about how she’s taken on the task of finding homes for people in need in Taree and why she has even started housing at-risk families in her own private properties.
Leanne and Amanda discuss what’s behind the current housing crisis in regional areas and how Amanda has adopted a “transitional housing” model to help get families and those in need back on their feet and into a home of their own.
Amanda also reveals what she’d like to see from the government and improved policies that would benefit renters, private landlords and the overall community and how she’s now trying to help teenagers who have been caught up in the crisis.
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington:2:00 – What’s driving the housing crisis in Taree, and why the town has reached a dire situation with people now living on the street.
3:20 – How Amanda is taking a unique approach to solving the housing crisis and is taking measures into her own hands, including buying a hotel to help house high-risk homeless people.
5:00 – Amanda helps tenants from at-risk backgrounds build a good rental history, which then allows them to move to private rentals.
6:44 – How Amanda’s “transitional” housing model has evolved and how it puts a roof over the head of more than 100 families.
8:05 – The best way to manage people who are in temporary housing situations and how she prioritises those in the most need.
9:00 – How to educate tenants, so they understand how to manage a property and the importance of paying your rent on time.
9:30 – A more effective way of managing rental payments and money from charities that the government should consider to better assist tenants and private landlords.
12:01 – The importance of maintaining a good rental reference and how it can impact you for many years if you end up with a black mark against your name.
12:50 – How Amanda wants to focus on youth housing because she sees children as young as 15 forced to try and live by themselves and survive while managing their lives and trying to find a place to live.
14:30 – Why Amanda purchased a motel, converted it into a youth hostel and teaches young people life skills to enable them to get a job, look after themselves and forge their owna path in life.n p
Links mentionedSamaritans
Compass Housing
Sister to Sister
Auctioneer Clarence White has been crowned the best in his field, but he’s the first to admit it’s been a long journey of rejections and close finishes to get to where he is today.Though he was never one to shy away from a new challenge, a perfectionist streak meant Clarence would sometimes be quick to move on if things didn’t go according to plan – that is, until an injury forced him to shake up his mindset.
Dealing with the limitations imposed by his injury forced him to reckon with his personal vulnerability, deal with failure and gain a newfound resilience.
These mindset changes would prove instrumental in him taking out the Australasian Auctioneering Championships (AUSTROS) in 2022, his fifth attempt at the title.
In this Courageous Conversation, Clarence shares his early real estate career trajectory and how his love for the adrenaline rush auctions provide led him to his current path.
He shares his take on what agents are getting wrong with their auction listings and what he does to gain an edge on his competitors and how he makes sure his material always stays fresh.
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington:1:39 – Clarence shares his early career path and what led him to be an auctioneer
3:23 – How an injury forced a self-reckoning and a change of mindset
6:18 – Early attempts at success and learning from failure
8:27 – How focusing on technical prowess can give you an edge
9:09 – How making training a team effort can be the key to an individual’s success
11:22 – Identifying what drives you to be the best
12:55 – Dealing with the painful feelings that come with rejection
14:58 – What’s next on the competition agenda
16:16 – Insights on the current property market downturn
18:17 – Did The Block auctioneers get it right?
19:20 – Why the practice of calling a property “on the market” isn’t a good strategy.
Links mentioned* AUSTROS
High-performance coach Jet Xavier has had a long career having difficult conversations with business leaders and elite agents to try and get the best out of them.Jet believes In business and life, some of the toughest conversations are often around mental health.
In professional settings, people are encouraged to “toughen up” and not talk about what’s going on in their personal lives which only makes things harder.
In this Courageous Conversation, Jet outlines the problems that elite performers and business owners can face with mental health and how to start bringing these issues out into the open.
Sometimes, you can be doing incredibly well in business, but behind the scenes, your personal life is falling apart, your marriage is struggling, you’re turning to drugs and alcohol and you don’t know how to turn it around.
Jet also talks about why principals need to be able to reach out to their team members to make sure they’re doing OK and the best way to help.
The conversation around mental health is changing and Jet believes everyone needs to take control of their mental well-being which will help them get the best out of their business and their life.
https://youtu.be/-EKTfukHWrsSome key highlights of this Courageous Conversation, hosted by Leanne Pilkington:2:08 – Why so many business owners and agents struggle with mental health
6:01 – Why talking about mental health has been a slow change within the industry
9:02 – How to have the hard discussion on mental health with your team and normalise showing vulnerability instead of just trying to “toughen up”
12:45 – Why the return on investment is so high when you focus on putting people’s mental health first by making for more attractive places to work
14:45 – Why businesses don’t like to offer flexibility and remote work and how your business could benefit from being supportive and promoting new practices
15:31 – The importance of leadership and creating a self-leading team and setting an example to your employees
19:45 – How to go about having hard discussions with someone who is struggling with mental health or personal issues and “why an ear” is often enough
25:01 – Why principals can have trouble having hard conversations with their team and how to listen to what they need.
26:40 – Why real estate isn’t the cause of mental health problems, but it could be the trigger for something else that is going on in our own lives
29:27 – How Leanne manages her mental health and the tools she uses to stay at her best when she feels anxious
Links mentioned* Jet Xavier
With four RE/MAX offices to her name, Hayley Van de Ven is rightly regarded as a real estate success story.But that’s not to say every business decision has been easy or created the results she hoped for. In fact, Hayley notes it’s been a journey with more than a couple of hurdles and a few hard lessons along the way, and the reality is there’s little that prepares you for the challenge of running your own business.
In this Courageous Conversation, Hayley shares how she went from real estate receptionist to one of the industry’s finest leaders, why she thrives on the challenge of managing high-performing teams and how the toughest business lessons became some of the most important she’s learnt.
From gaining trust as a leader to creating transparency in business and the importance of being vulnerable, Hayley candidly shares some of her biggest mistakes, what they taught her and why she’s keen to help others navigate the real estate business challenge.
Some key highlights of this Courageous Conversation, hosted by Leanne Pilkington: 1.30 – How Hayley went from reception to business owner * 4.30 – Organic business growth versus acquisition * 7.15 – The significance of a Tiffany’s basketball and why it represents the achievement of all businesses in the past couple of years * 10.20 – Why you get to choose your own ‘hard’, and how to manage the challenge of being told ‘you can’t’. * 12.22 – Why Hayley loves working with high-performers and the role she plays in their success * 15.22 – The importance of being a vulnerable leader and why it’s critical to have tough conversations * 16.38 – How to unite the vision of very different business cultures * 19.05 – How to make the right decision for your entire business * 21.44 – The toughest business lessons Hayley’s learnt * 26.34 –* The importance of recruitment and retention for business owners.
https://youtu.be/W-get5uxnJ0 Links mentioned* BDO Business Growth Education * Hayley Van de Ven: Unlimited * Unlimited: Hayley Van de Ven on seizing the moment, choosing your energy, and leadership that’s all about service * Hayley Van de Ven takes over RE/MAX Bayside Properties * How to create your dream team
As one of OBrien Real Estate’s top performing sales agents, Tanja Neven-Jones has enjoyed a career of incredible highs. It’s also had its fair share of devastating lows.
Like a lot of women, Refurb to Invest Chief Executive Officer Corissa Sorbello goes by a few titles. She’s a mum, business owner, entrepreneur and fitness enthusiast, who concedes it’s a balancing act to fulfil all those roles well.
Stockdale and Leggo CEO Charlotte Pascoe never imagined heading up a major real estate group. In fact, she says if you’d put that idea to her even a few years ago, she would have laughed at the prospect.
Kolmeo’s Scott Bateman could quite rightly be described as among the smartest minds in any real estate room. He’s Harvard educated, quick as a whip and a firm fan favourite when it comes to all things business and property management.
As the CEO of the Real Estate Institute of New Zealand, Jen Baird firmly believes in having tough conversations when they matter.
As one of the industry’s first female CEOs, Sadhana Smiles vividly recalls a time when the real estate industry had a glass ceiling.
There’s more than one way to look at any situation. Change can be seen as opportunity, or it can evoke fear.
Failure might be viewed as the chance to learn and grow, or it can be something that defines you and holds you back.
How you see any scenario depends on your perspective, says Laing+Simmons Head of Growth and Development Harriet Saunders and whether you choose to embrace it or excuse it depends on whether you operate ‘above the line’ or below it.
Harriet explains ‘above the line’ people own their mistakes and see them as a chance to develop and improve, while those who find refuge below the line are fueled by excuses and the ‘buts’ that inhibit the chance to grow.
In a highly successful real estate career both here and in England, Harriet’s had her share of professional and personal moments where perspective has mattered, including her experience at Purplebricks.
In her 20s, she and her young family left the UK with just three suitcases and a dream of adventure.
Now a single mum with a thriving career, she looks at the ways reframing the perspective has helped shape her success, along with the lessons it has helped her learn.
She notes many of those key lessons came from her time working at disruptor Purplebricks when they made a foray into the Australian market.
Harriet offers an insight into why she believes the model didn't work here at that time, and how her ability to change perspective allowed her to view the experience as a positive one that shaped her belief sometimes you learn more when you fail than when you succeed.
In this Courageous Conversation with Leanne Pilkington, Harriet looks at what it takes to be someone who embraces ‘above the line’ behaviour where each challenge presents opportunity.
“An above the line mindset is somebody that takes ownership, accountability, and responsibility, which sounds really trite, but it's actually quite important. It's about looking at a scenario and saying, I understand that this may or may not be my ‘fault’, but what am I learning from this? What can we do better from this? And it comes down to that - being able to evolve.” - Harriet Saunders.
https://youtu.be/PIPl0AphCFM
Harriet and Leanne discuss:
What it is to be above the line or beneath it, and how this helps you grow in a real estate career.Why perspective of any situation is key and how it helps you appreciate another person’s world view and their approach to the task at hand.How Harriet became someone who was happy to have tough conversations and the benefits this transparency offers.Why intention is the thing that matters most and how you can relay this in the conversations that count.Harriet’s story of coming to Australia, including how she manages the work/life balance as a single mum with two children.Why success in leadership and any role involves taking responsibility, and how this can help open a much more positive conversation.Why where you are now is where you’ve chosen to be and how realising that liberates you to take ownership and accountability.What Harriet learned from working with real estate disruptor Purple Bricks and why it’s something she would definitely do again.Why feedback is always about offering a different perspective and how you can take it on, without feeling under threat.
And much, much more…
Links and resources mentioned
Laing+SimmonsPurple Bricks
Connect with Harriet
FacebookLinkedIn
Connect with Leanne
Courageous Conversations on Apple PodcastsLaing + SimmonsLinkedInTwitterRWIRE
No property manager should feel threatened or in danger simply doing their job, but anecdotal evidence suggests some do.
What do you need to ‘do, be and have’ to take the next step in life – whether that’s in your career, your business, or in your personal life?
Imagine moving halfway around the world to restart your real estate career from scratch.
Looking back on a 20-year real estate career, Sydney auctioneer Emma Brown-Garrett has two key pieces of advice: have the patience to find your niche and seek out someone who will mentor and believe in you.
Emma notes it wasn’t until both these elements fell into place that she found her true calling as a highly successful female auctioneer.
And it took her a lot of false starts, a whole host of perseverance and a near exit from the industry to get where she is today.
Now two decades into a career that initially appealed for its glamour and excitement, Emma has truly found her feet as an auctioneer at Menck White who also thrives on the challenge of auction competitions.
In this Courageous Conversation with Leanne Pilkington, Emma shares her real estate journey, including why she feels her real estate career has just begun, and how she persevered to get where she is today.
She discusses what success looks like and why it’s deeply personal, the achievements she’s most proud of, and how she balances a career with family life.
Emma also looks at the importance of finding a good mentor, and how her mentor took her career to the next level by identifying a skillset she never knew she had.
She offers an insight into the relentless commitment to training which keeps her at the top of her game, shares some thoughts on female leadership in the industry, and offers some key tips for young agents starting out who may not yet know where their destiny lies.
In the process, Emma discusses the work/life balance that comes with raising a family and why it’s okay to have goals and aspirations that extend beyond the role of motherhood.
She also offers some sage advice on why success is something you find when you least expect it, and how it’s important to believe in yourself, back your ambition and have the patience to know if you work hard, train hard, and surround yourself with the right people, your time will come.
“I've just started my career and this is something that I wish someone had told me when I was younger. If they'd said to me that at 44-years-old you'll be starting your career. Everything else leading up to it is steps and they’re chapters in your book that lead you this amazing chapter. But I cannot believe that I'm now really embarking on my true career.” - Emma Brown-Garrett
https://www.youtube.com/watch?v=88iYgjwD5eA
Emma and Leanne also discuss:
How Emma came into real estate, and why it took tenacity, perseverance and a jar of Keen’s Mustard to get a foot in the door of real estate sales.Why her career faltered on numerous occasions, and included sales and property management before she realised auctioneering might just be her true calling.How Emma’s previous experience as a sales agent is one of her greatest auctioneering strengths.Why she almost exited the industry and how a chance phone call from someone who believed in her turned it all around.How competitive auctioneering helps Emma hone her craft, and why she would love to see more women join her in the competition space.Why getting into auctioneering proved a chicken and egg scenario where you need the experience to get the job and the job to get the experience, and how Emma overcame this.How Emma juggles a career with a young family and why she believes it’s important her children see her ambition and success.What Emma is most proud of in a lengthy real estate career and what she would tell her younger self about the definition of success.Emma’s advice to younger agents starting out in the industry and why there’s a niche for everyone.Why she now feels more connected to the real estate industry than ever before and how it revolved around the realisation she has finally found her place.
And much, much more…
Leanne Pilkington will be on hand at Elite Retreat from 31 July to 3 August, helping attendees create memorable mission statements and marketing that allow them to find their point of difference and stand out from t...
When Anna Neelagama took on the position of Chief Executive Officer of the Real Estate Institute of Australia, little did she realise a pandemic would promptly see her plunged into unchartered real estate waters.
Having led some two of the industry’s best known real estate groups to success, it might come as a surprise to hear Barry Plant Chief Executive Officer Nigel O’Neil say he was a ‘terrible leader’ when he first started out as a business turnaround expert more than 20 years ago.
When it comes to domestic violence, there are few people with as much access to what happens behind closed doors as a property manager.
What one thing would you change in your life right now which would make the greatest difference to your future?
Rebecca Wiener McGregor is widely regarded as one of the best hypnotists and money mindset mentors in the US. Renowned for her spiritual practice and gratitude meditation, she has empowered the lives of thousands of people to achieve their vision and purpose.
When successful agency owners Kylie Maxwell and her husband Jason sold their business in Queanbeyan, New South Wales last year, many in the industry were surprised.
While the real estate industry might have stood at a precipice of unknowns during Covid-19, the entertainment and events sector was forced into total freefall.
It’s easy to get so caught up in the day-to-day activity of being in real estate that you can overlook other areas of your life.
After starting in off-the-plan sales aged 21, Lara Moro has enjoyed a highly rewarding and successful 30-year career in real estate that unites her expertise in marketing and sales.
Along the way, she has worked with some of the country’s best known hi-rise developers.
But that doesn’t mean it was an easy or quick decision to start her own business. Instead, Lara explains it was a long time coming, despite her friends consistently urging her to back herself and take the leap.
Now, that leap is well and truly paying off. Just two years after launching her own brand, Lara has been named among 15 property experts to watch by the Australian Business Journal.
Working with developers and buyers, Lara specialises in assisting developers market and sell their project. She also works with buyers to help them make the right decision when it comes to purchasing an apartment.
Looking back, Lara reflects the buyers’ advocate role in the apartment space was a gap in the market that needed filling, allowing downsizers, property hunters and investors to make educated choices.
In this Courageous Conversation with Leanne Pilkington, Lara talks about creating a career that unites her extensive sales and marketing experience with a commitment to mentoring others.
She shares an insight into what finally prompted her to start her own brand, including the unique services she offers.
Lara also discusses how she came to be in project marketing and sales, and why it was a career she was destined for since she was a child.
In a podcast that’s all about finding your niche, embracing your skills and picking the moment to take the leap required, Lara also talks about dealing with the negative voice in your head and the strategies she uses to make tough decisions.
“For years, I said I'm going to work for myself. And then I would work for a developer and work as a channel manager or in their sales and marketing team…but then I just thought, no, enough's enough.
“It's been a great experience to work with some of Melbourne's best developers. I just feel that now I can offer my expertise and be a lot more impartial.” Lara Moro
This episode of Courageous Conversations is brought to you by Connectnow
Leanne and Lara also discuss:
How Lara fell in love with real estate and construction at a young ageWhy she quickly found her feet in project sales, and used a range of additional skills to her advantageHow those skills translated to the hi-rise project space and allowed her to work with some of Australia’s best developersWhat finally prompted Lara to step into her own business, and how a pandemic gave her the time and perspective she neededThe two-pronged approach that Lara takes which sees her help both developers and buyers, and why she loves the idea of mentoringWhy Lara describes herself as a real estate matchmaker who helps people make the right decisions for their lifestyleHow Lara came to be named one of 15 property professionals to watch by the Australian Business JournalThe strategies Lara uses to make tough decisions and why her first priority is to take the personal out of it and consider things from a different perspective
And much, much more…
https://www.youtube.com/watch?v=h9HKpCwcGxk&feature=youtu.be
Links and resources mentioned
Prima Pearl Tower, MelbourneAustralian Business Journal – 15 property experts to watch in 2021
Connect with Lara
WebsiteLinkedInFacebook
Connect with Leanne
Courageous Conversations on Apple PodcastsLaing + SimmonsLinkedInTwitterRWIRE
Sherrie Storor is widely regarded as one of the best coaches in the industry. Renowned for her can-do attitude and positive mindset, she has worked hard, achieved success as an agent, lost it all then reinvented herself to emerge as a sought-after real estate coach.
Inspire Realty founder Colin Lee had always dreamed of starting his own business, but it wasn’t until fate threw a curveball that he found the courage to take the leap.
Successful event organiser Louise Larkin had a high-flying career and her future all mapped out when she tuned into a radio interview that changed her trajectory.
Heidi Dening was working for a children-focussed NGO in Vanuatu when a night of terror changed her life forever.
Internationally acclaimed interior designer Lorena Gaxiola is a firm believer in one simple truth: without friction there cannot be change.
Ruma Mundi might have carved out a highly regarded career as an agent and leader of First National North Western, but like many, the road to real estate success hasn’t all been smooth sailing.
When Wiseberry Taree general manager Danielle Boyd was told she had a long-term life-threatening illness at just age 13, she could have wallowed in self-pity and let fate define her future.
How do you reclaim your life after a horrendous twist of fate leaves you fighting to survive and robs you of your dream vocation?
What would prompt a corporate banker to abandon their high-flying career for real estate? One conversation at the right moment, according to Raine & Horne Berry director Jacqui Crapp.
Leading a team right now is not without its challenges. Between lockdown fatigue and a landscape of business uncertainty, motivation can be in short supply.
So who better to tackle the issue than two of the industry's most respected leaders - renowned real estate coach Michael Sheargold who has more than 63,000 collective hours of coaching and presenting to his name, and Leanne Pilkington who has 25 years of experience in leading teams.
In this podcast, Michael engages in a Courageous Conversation with Leanne about leadership and motivation in the current climate.
Michael explains right now the focus should be on what winning looks today or this week rather than the long-term view. It should also shift from what people can’t do to the things that they can.
Michael also offers some great tips on giving your team the energy and support they need, along with how to set up a winning day.
He also poses the question every leader should be asking their team members to foster accountability and turn goals into action.
“Often when I'm talking with great agents and leaders, there’s this perception if there were 100 things you could do pre-COVID there's only 90 you can do now. So there's 10 things you can't do.
“Are you going to focus on the ones you can't do or become really, really good at doing the 90 that you can?” Michael Sheargold.
This episode of Courageous Conversations is brought to you by Connectnow
Leanne and Michael also discuss:
The three elements of leadership, and why leading and managing are very different thingsWhy success is built on empathy and the ability to see someone else’s point of viewHow empathy applies to both leaders and agents or property managers, and also your team and the customer perspectiveWhy a review/preview each day is essential at the momentHow to help your team shift their energyWhy making it okay to be stuck on something helps foster successWays to avoid the ‘same stuff, different day’ slump of lockdownsWhy accountability isn’t something you impose on your staff, but instead involves reminding them about what they are committed toHow leaders can set themselves up to be the person their team needs nowAnd more…
Links and resources mentioned
Coach the Coach
Michael on Elite Agent
Mini course: Mindset and motivationLessons in leadership: Michael SheargoldMichael Sheargold expands leadership toolkit with Coach the Coach
Connect with Michael
WebsiteLinkedInFacebookTwitterYouTube
Connect with Leanne
Courageous Conversations on Apple PodcastsLaing + SimmonsLinkedInTwitterRWIRE
Some might argue there’s an element of luck to building a high-performing real estate career. Successful coach and selling agent Marnie Beauchamp is proof luck’s got nothing to do with it.
In a career that’s spanned almost 30 years, Marnie has enjoyed the stunning highs of real estate and endured some soul-destroying lows, including losing her father in the same year she lost her marriage, her thriving business, and her ability to earn as an agent.
Faced with the option of walking away from real estate or rebuilding from scratch, Marnie took incredible adversity and turned it around.
She got back up when it was tempting to stay down, summoned faith in herself when self-confidence was in short supply, and focused on hard work that reaped swift results.
In this episode of Courageous Conversations with Leanne Pilkington, Marnie shares the story of how she overcame losing it all to rebuild a business, reignite her real estate career, then reinvent herself as one of the industry’s most sought-after coaches.
“At the end of the day, I did it, and when I got to that point, I knew that the sky was the limit again for me. There was nothing, nobody or no thing that was ever going to stop me from doing what I wanted to do.” Marnie Beauchamp
This episode of Courageous Conversations is brought to you by Connectnow
In this episode Leanne and Marnie discuss:
How one decision took Marnie from a career high to a gut-wrenching lowWhat she did to survive a six-month court case instigated by her former franchisorThe words of advice Marnie’s father offered that saw her get back on her feetWhy she didn’t walk away from real estateThe tactics Marnie used to go from nothing to ranking among the top agents of her network within a yearWhy she loves coaching and the unique skills she bringsHow her experience has shaped the successful coach and agent she has become
And more…
Connect with Marnie
WebsiteLinkedIn
Connect with Leanne
Courageous Conversations on Apple PodcastsLaing + SimmonsLinkedInTwitterRWIRE
Leanne Pilkington on Elite Agent
Stepping outside my comfort zone: Leanne Pilkington2021 Market Outlook: Leanne PilkingtonThe four Cs of leadership in a crisis: Leanne PilkingtonTurning lockdown lessons into productivity hacksThe new opportunities of working from home
It's the start of something new on the Elevate podcast as we welcome Leanne Pilkington to the team as host of her podcast Courageous Conversations.
Leanne has been the host of Courageous Conversations since May of 2019.
She is also the Managing Director of real estate group Laing+Simmons, the President of REINSW, the founder of Real Women in Real Estate (RWIRE) - as well as being a regular contributor to Elite Agent.
As some of you already know - with Courageous Conversations you can expect a frank and fearless look behind the scenes with some of the industry's most prominent names how they got to where they are today; the challenges they have needed to overcome in the process and how they conquered the obstacles in their pathway.
To celebrate Episode 81 of Courageous Conversations and the first episode under the Elite Agent Elevate brand, Leanne's first guest is Elite Agent Editor and Elevate's regular host, Samantha McLean.
This episode of Courageous Conversations is brought to you by Connectnow
Samantha and Leanne go back many years (before Elite Agent existed!) and talk about why it's not just the success stories that people need to hear, but also their journeys - which often aren't a straight line.
In this episode Leanne and Samantha discuss:
A bit of the backstory behind Elite Agent and why it nearly didn't even beginWhat sales success in real estate really looks likeWhy it’s essential to be resilient and why you must keep showing upOvercoming obstacles and why you shouldn’t let a setback determine your futureThey dismantle a common myth around what success looks like for the real estate professionalLeanne explains why Courageous Conversations can help people starting in their real estate careersWhat you can look forward to from LeanneAnd more…!
Links and resources mentioned:
The Transform training programAREC
Leanne Pilkington on Elite Agent
Stepping outside my comfort zone: Leanne Pilkington2021 Market Outlook: Leanne PilkingtonThe four Cs of leadership in a crisis: Leanne PilkingtonTurning lockdown lessons into productivity hacksThe new opportunities of working from home
Connect with Leanne
Courageous Conversations on Apple PodcastsLaing + SimmonsLinkedInTwitterRWIRE