The Open Talent Report: Recent Episodes

Connor Heaney

Listen to Connor Heaney discuss all things open talent with industry experts. In each episode Connor speaks with legal, talent and leadership experts. Connor is the managing director of CXC Global EMEA a contingent workforce management company. Connor has a particular interest in the future of work in the open talent sector.

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In this episode, I sat down with Melissa Heffner, Program Director at Georgia Tech's CREATE-X Female Founders initiative. Melissa shares her fascinating journey from teaching English literature to coaching entrepreneurs at one of the world’s leading tech institutes. We dive into the Lean Startup Method and how it helps de-risk ideas by focusing on real-world problems and customer discovery. Melissa also opens up about the challenges female founders face in raising capital and how her program creates a safe space for women to explore entrepreneurship and build successful startups.

We also discuss the future of work, the role of AI in innovation, and how it could reshape the job market. Melissa provides insightful advice on building strong, coachable teams and the importance of recognizing and leveraging individual strengths. If you're interested in entrepreneurship, innovation, or how women are breaking barriers in tech, this is an episode you won't want to miss.

Key topics covered:

  • Melissa’s path to Georgia Tech and her work with the Female Founders program
  • The Lean Startup Method and its role in entrepreneurship
  • Challenges for female founders in raising capital
  • The potential impact of AI on jobs and creativity
  • Future trends in the workplace and the rise of remote work

Chapters00:00 Introduction and Importance of Healthy Skepticism around AI

02:49 Melissa's Journey to Becoming Program Director at Georgia Tech

13:17 Supporting Female Founders at Georgia Tech

17:13 The Lean Startup Method for De-risking Ideas

25:02 Challenges Faced by Female Founders in Raising Capital

26:02 Addressing the Gender Disparity in Funding

29:03 Challenges Faced by Female Founders in Accessing Investment

30:14 Pressure and Assumptions Placed on Women in the Field

32:36 Empowering Female Founders to Leverage Their Strengths

35:24 The Potential Bias in AI and the Importance of Mindful Use

40:14 The Future of Work: Hybrid and Remote Work

You can connect with Melissa here: https://www.linkedin.com/in/melissaheffner/

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David Hain, CEO and founder of Gotham Group, shares his journey in the human capital sector and the challenges of being a CEO. He emphasizes the importance of having a support network and mentors to lean on in the lonely role of a CEO. The conversation then shifts to the HR tech sector and its funding landscape. David discusses the overvaluation of the sector and the need for consolidation. He also highlights the trends of global talent marketplaces and the changing workforce. The conversation covers various topics related to the future of work, talent scarcity, and the impact of AI on jobs. David emphasizes the excitement of being in the evolving space of work and the need to adapt to the changing labor market. They discuss the talent scarcity crisis and the challenges companies face in finding the right talent. They also touch on the importance of immigration and the need for governments to be more thoughtful about it. The conversation explores the potential impact of AI on jobs, with David expressing optimism about the opportunities it can create. They conclude by discussing the future of work and the importance of adapting to the changing landscape.

Takeaways

  • Having a support network and mentors is crucial for CEOs to navigate the challenges and loneliness of the role.
  • The HR tech sector has experienced overvaluation due to the influx of funding and the free monetary environment.
  • Consolidation is likely to occur in the HR tech sector as larger players enter the market and investors become more cautious.
  • Global talent marketplaces and the ability to leverage AI are driving the evolution of the workforce.
  • Workforce planning and the ability to assemble teams through SOWs are becoming more prevalent in the changing workforce. The future of work is exciting and evolving, and it's important to adapt to the changing labor market.
  • Talent scarcity is a challenge for companies, and they need to find innovative solutions to attract and retain the right talent.
  • Immigration plays a crucial role in addressing talent shortages and should be made easier by governments.
  • AI will have an impact on jobs, but it also creates new opportunities and makes us more productive.
  • The future of work is uncertain, but there are many possibilities and potential for growth and success.

Chapters

00:00 Introduction and CEO Journey

07:29 The Challenges and Loneliness of Being a CEO

13:29 The Overvaluation and Funding Landscape of the HR Tech Sector

19:20 The Need for Consolidation in the HR Tech Sector

21:12 The Rise of Global Talent Marketplaces

23:36 The Changing Workforce and the Role of AI

26:31 Adapting to the Evolving Future of Work

28:22 Addressing the Talent Scarcity Crisis

31:47 The Impact of AI on Jobs and Opportunities

42:15 Navigating the Uncertain Future of Work

You can connect with David here: https://www.linkedin.com/in/david-hain-5518747/

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Robert Mac Giolla Phadraig, founder and CEO at Skillstack, shares his journey in the recruitment and staffing industry and his recent exit from Sigmar Recruitment. He emphasizes the importance of the underdog mentality and the value of shared values and camaraderie in building a successful business. Rob also introduces his new venture, Skillstack, a skills development video streaming platform that focuses on leadership and power skills, early-stage career development, and values stacks. The platform provides short-form videos that deliver just-in-time learning to individuals, helping them develop the necessary skills in the moment they need them most. Rob MGP discusses the importance of developing a skill stack and the role of learning in personal and professional growth. He shares his journey of learning and collaborating with global experts to create SkillStack. Rob emphasizes the need for organizations to focus on internal efficiency and structure before hiring more employees. He also discusses the challenges and opportunities of remote work, the impact of artificial intelligence on jobs and society, and the importance of just decision-making and critical thinking skills. Rob concludes by highlighting the ongoing tug-of-war between employers and employees and the need for a focus on people in the workplace.

Takeaways

  • The underdog mentality and shared values are crucial in building a successful business.
  • Skillstack is a skills development video streaming platform that focuses on leadership and power skills, early-stage career development, and values stacks.
  • The platform provides short-form videos that deliver just-in-time learning to individuals, helping them develop the necessary skills in the moment they need them most.
  • Rob's journey in the recruitment and staffing industry highlights the importance of resilience, adaptability, and seizing opportunities. Developing a skill stack is crucial for personal and professional growth.
  • Organizations should prioritize internal efficiency and structure before hiring more employees.
  • Remote work offers opportunities for collaboration and building relationships with people from around the world.
  • The impact of artificial intelligence on jobs and society will take longer to materialize than initially expected.
  • Just decision-making and critical thinking skills are essential for navigating the challenges of the future workplace.
  • The tug-of-war between employers and employees will continue, and the focus should always be on people.

Chapters

00:00 Introduction to Rob and his Background

02:13 Rob's Journey in the Recruitment and Staffing Industry

05:29 Challenges and Lessons Learned as a Co-founder

09:29 Exiting Sigmar Recruitment and Reflecting on the Journey

24:58 Looking into the Future: Introducing Skillstack

40:15 The Power of Skill Stack and Continuous Learning

44:39 Prioritizing Internal Efficiency in Organizations

54:28 Exploring the Opportunities and Challenges of Remote Work

59:43 The Impact of Artificial Intelligence on Jobs and Society

01:02:39 The Importance of Just Decision-Making and Critical Thinking

01:05:55 Navigating the Tug-of-War Between Employers and Employees

Connect with Rob: https://www.linkedin.com/in/robert-mac-giolla-phadraig-a795495/
Check out skill stack: https://skillstack.ie/

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In this conversation, Connor and David Swanz discuss the impact of artificial intelligence (AI) on jobs and the ethical considerations surrounding AI. They explore the potential job displacements caused by AI and the need for upskilling and reskilling programs to support workers. David emphasizes the importance of organizations repurposing and reskilling employees rather than simply terminating them. They also discuss the role of AI in improving efficiency and productivity in various business processes, such as customer service and workflows. The conversation highlights the need for a strategic approach to AI adoption and the importance of data governance and transparency in AI systems. The conversation explores the limitations and potential of artificial intelligence (AI) in the workplace. It discusses the role of AI in automating tasks, the need for human oversight and intervention, and the importance of strategic implementation. The conversation also touches on the future of AI, including quantum computing and its potential impact on research, development, and encryption. Overall, the conversation is optimistic about the future of AI and emphasizes the need for individuals and organizations to adapt and embrace new technologies.

Takeaways

  • AI can introduce competitive threats to businesses that do not adopt it, but it also offers opportunities for organizations to be more competitive.
  • Job displacements caused by AI can be minimized through repurposing and reskilling programs.
  • AI can improve efficiency and productivity in various business processes, such as customer service and workflows.
  • A strategic approach to AI adoption is necessary, considering factors like data governance, infrastructure readiness, and integration with existing systems.
  • Ethical considerations, such as bias and decision-making, can be addressed through open architecture, transparency, and monitoring of AI systems. AI can automate tasks and improve efficiency, but human oversight and intervention are still necessary.
  • Strategic implementation of AI is crucial, and organizations should consider the specific tasks and opportunities for AI adoption.
  • Regulation of AI is likely to increase as more companies adopt the technology.
  • Quantum computing has the potential to accelerate research, development, and problem-solving, but it also raises concerns about security and encryption.
  • Learning about AI and new technologies is essential for individuals and organizations to thrive in the future of work.

Chapters

00:00 Introduction and Background of David Swanz

09:18 The Impact of AI on Jobs and the Need for Upskilling

18:30 Ethical Considerations in AI

26:09 Trust in Machines and Decision-Making

33:46 Improving Efficiency and Productivity with AI

35:59 Strategic Adoption of AI and Considerations for Organizations

36:35 Ethical Considerations in AI: Open Architecture and Transparency

36:49 The Role of AI in Automation and Human Oversight

39:30 Strategic Implementation of AI in the Workplace

48:35 The Future of AI and Quantum Computing

57:37 Regulation and Governance of AI

01:00:39 Embracing New Technologies for the Future of Work

Connect with David here: https://www.linkedin.com/in/dgswanz/

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SummaryAndreea Wade, Vice President of Artificial Intelligence at icims, shares her journey from co-founder to VP and discusses the role of AI in the future of work. icims is a talent acquisition platform that helps organizations attract, engage, hire, and advance talent. They use AI to match candidates to jobs and provide personalized candidate experiences at scale. Andreea highlights the importance of data in AI algorithms and the need for upskilling and reskilling in the face of a talent scarcity crisis. She also discusses the role of AI in solving the labor market paradox and the challenges of workforce planning. The conversation also delves into the ethical considerations of AI and the need for companies to prioritize ethics in their AI initiatives. The conversation concludes with a discussion on the future of work and the importance of staying informed and embracing AI.

Keywords

Andrea Wade, iSIMS, artificial intelligence, talent acquisition, matching technology, career advancement, talent scarcity, upskilling, reskilling, labor market paradox, data, personalized training, artificial intelligence, talent, opportunities, demographic challenges, ethics, balance, future of work

Takeaways

  • icims is a talent acquisition platform that uses AI to match candidates to jobs and provide personalized candidate experiences at scale.
  • Data is crucial for AI algorithms to improve matching capabilities and provide better insights into workflows.
  • Upskilling and reskilling are essential in addressing the talent scarcity crisis and preparing for the future of work.
  • AI can help solve the labor market paradox by predicting workforce needs, providing personalized training, and enabling career advancement.
  • Companies need to act fast in upskilling and reskilling their workforce to stay competitive in a rapidly changing job market. Remote work platforms can play a significant role in connecting talent in high-growth population centers with opportunities in other countries.
  • Ethics should be a priority in AI initiatives, ensuring that products and services are built responsibly and work for everyone.
  • Staying informed and embracing AI can help workers thrive in the changing landscape of work.

Chapters

00:00 The Journey from Co-founder to VP of AI

08:06 AI in Talent Acquisition: Matching Candidates to Jobs

15:16 Addressing the Talent Scarcity Crisis through Upskilling and Reskilling

21:50 AI's Role in Solving the Labor Market Paradox

27:49 The Importance of Data in AI Algorithms

31:49 The Need for Fast Action in Upskilling and Reskilling

32:19 Connecting Talent and Opportunities

36:18 Ethics in AI

54:14 Embracing AI

Connect with Andreea on LinkedIn: https://www.linkedin.com/in/andreeawade/

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In this special episode, Connor reflects on 100 episodes of the podcast and shares his takeaways from interviewing business leaders in the human capital sector. The main themes include humility, the importance of not knowing all the answers, the impact of AI, innovation in the human capital sector, work-life balance, doing the right thing, and the unexpected career paths of leaders in the industry.

Takeaways

  • Humility is important for business leaders
  • The best leaders are not afraid to admit they don't know all the answers
  • AI is revolutionizing the industry and requires preparation for potential negative implications
  • The human capital sector is constantly innovating and ripe for disruption
  • Work-life balance is crucial for being a better business leader
  • Responding is better than reacting
  • Being nice and doing the right thing can lead to success in business
  • Many leaders in the human capital sector did not initially plan for a career in the industry

Chapters

00:00 Reflections on 100 Episodes

01:29 Embracing the Unknown

02:28 Preparing for the AI Revolution

03:22 Innovation and Disruption in the Human Capital Sector

04:29 Finding Work-Life Balance

05:25 Responding vs Reacting

06:36 Nice Guys Finish First

07:33 Unexpected Paths

09:03 Continuing the Journey

11:03 Acknowledging the Team

Connect with Connor via LinkedIn: https://www.linkedin.com/in/hrmconnorheaney/

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In this episode, Connor interviews Ryan Baker, the president of Monument Consulting. They discuss Ryan's journey in the staffing and recruitment industry and the importance of ethics and morals in business. Ryan shares his insights on leadership, including the need for transparency, empathy, and humanizing work. They also delve into the services provided by Monument Consulting, which focuses on managed services for contingent workforce programs. They discuss the challenges of the current labor market, including talent scarcity and the need for innovative solutions. The conversation covered various topics related to the future of work, including reskilling, the evolution of the staffing sector, the impact of AI on jobs, and the rise of remote work. The main takeaways include the importance of re-skilling workers to provide them with new opportunities, the potential for technology to revolutionize the staffing sector, the uncertainty surrounding the impact of AI on jobs, and the need for a balanced approach to remote work. The conversation emphasized the importance of humanizing work and being a good leader to create a positive future of work.

Takeaways

  • Ethics and morals are important in business, and combining them with strong leadership qualities can lead to success.
  • Transparency and empathy are crucial in leadership, as they help build trust and create a positive work environment.
  • Monument Consulting offers managed services for contingent workforce programs, helping companies optimize their use of temporary labor and ensure compliance.
  • The current labor market faces challenges such as talent scarcity and demographic decline, but innovative solutions and remote work can help address these issues. Reskilling is important to provide workers with new opportunities
  • The staffing sector is evolving, but there hasn't been a big bang moment
  • The impact of AI on jobs is uncertain and could result in displacement
  • Remote work has pros and cons, and a hybrid approach may be beneficial
  • Humanizing work and being a good leader are crucial for the future of work

Chapters

00:00 Introduction and Friendship

02:56 Ryan's Journey in the Staffing and Recruitment Industry

07:52 Leadership Lessons: Transparency, Empathy, and Humanizing Work

32:02 Challenges in the Current Labor Market and Innovative Solutions

37:04 Reskilling for Future Opportunities

42:15 The Evolution of the Staffing Sector

50:40 The Uncertain Impact of AI on Jobs

58:56 The Rise of Remote Work

01:04:58 Humanizing Work and Being a Good Leader

Connect with Ryan on LinkedIn: https://www.linkedin.com/in/ryanbakermc/

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Summary

Paul McArdle, joint managing partner at the panel, discusses the evolution of the recruitment sector and the challenges it faces. He highlights the importance of effective communication and being candidate-centric in recruitment. He also emphasizes the role of technology, such as AI, in changing the recruitment landscape. Paul discusses the labor market paradox and suggests that COVID-19 has opened up new talent pools and opportunities. He also mentions the need for innovation in education to better prepare students for the jobs of the future. The conversation covers topics such as the role of talent marketplaces in solving talent scarcity, the impact of artificial intelligence on jobs, and the future of remote work. Paul McArdle emphasizes the importance of soft skills and the need for a balance between technology and human interaction. He also discusses the potential disruption and displacement of traditional roles due to AI and the importance of staying informed and adaptable.

Takeaways

  • Effective communication and being candidate-centric are key in recruitment.
  • Technology, such as AI, is changing the recruitment landscape.
  • COVID-19 has opened up new talent pools and opportunities.
  • Innovation in education is needed to better prepare students for the jobs of the future. Talent marketplaces play a role in matching people with skills to projects, but their effectiveness may be diluted due to the proliferation of marketplaces.
  • Artificial intelligence has the potential to displace jobs, particularly those that involve highly replicable tasks, but it also creates new roles that we may not be aware of yet.
  • Soft skills will become more important in the future of work, and employers should value and prioritize them.
  • Remote work has its advantages, such as opening up talent pools and providing flexibility, but it also has downsides, such as the potential loss of culture and mentorship opportunities.
  • The pace of change with AI will be rapid, and it is important to stay informed and adapt to the evolving landscape.
  • The future of work may involve a balance between technology and human interaction, with a focus on building relationships and valuing soft skills.

Chapters

00:00 Introduction and Background

03:46 The Evolution of the Recruitment Sector

08:46 The Role of Technology in Recruitment

14:18 The Impact of COVID-19 on Talent Pools

35:02 the Role of Talent Marketplaces

40:06 The Impact of Artificial Intelligence

52:16 The Future of Remote Work

59:17 The Importance of Soft Skills

01:01:27 Adapting to the Rapid Pace of Change with AI

01:04:41 Balancing Technology and Human Interaction

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Summary

In this conversation, Kelly Webster, Global Delivery and Engagement Director at Tapfin, discusses her career journey, the evolution of the MSP market, challenges of global MSP rollout, and practical advice for the buying community. She emphasizes the importance of change management, communication, and understanding local nuances in global programs. Kelly also shares insights on invoice design, Fiat requirements, and the need to avoid assumptions during implementations. The conversation covers the challenges and opportunities in MSP and talent solutions, including the impact of AI, cost savings, and the future of work. It emphasizes the importance of planning, communication, and stakeholder engagement in global program rollouts. The discussion also delves into the significance of selecting the right VMS provider and the evolution of contingent workforce management.

Takeaways

· The importance of change management and communication in global MSP rollout

· Understanding local nuances and adapting to support them in global programs

· Considerations for invoice design, Fiat requirements, and avoiding assumptions during implementations Planning and communication are crucial for successful global program rollouts.

· Selecting the right VMS provider is as important as choosing the MSP provider.

· Cost savings involve a multifaceted approach, including cost reduction, cost avoidance, and optimization.

· The future of work will see continued growth in contingent workforce management and a shift towards total talent management.

· AI is expected to impact job roles, but there is optimism about the creation of new opportunities and the evolution of the workforce.

Chapters

00:00 Introduction and Career Journey

03:22 The Evolution of the MSP Market

10:44 Challenges and Practical Advice for Global MSP Rollout

33:48 The Impact of AI on Job Roles and the Workforce

41:17 Strategies for Cost Savings and Efficiency in Programs

53:53 The Future of Work: Contingent Workforce Management and Total Talent Management

Connect with Kelly: https://www.linkedin.com/in/kelly-webster-91813b20/

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Connor had the pleasure of chatting with Jon Younger, HR thought leader, Forbes contributor and independent consultant.

Jon Younger is a leader in all things future of work and independent work. During the podcast Connor and Jon discuss an array of topics from:

  • The Freelancer Revolution
  • The importance of putting freelancers first
  • The need for talent intelengence in business
  • The need for a focus on community and talent benefits

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Jon: https://www.linkedin.com/in/jon-younger-phd-57a41455/ or jcyounger@mac.com

Visit CXC: www.cxcglobal.com

Read Jon's Article's here: https://www.forbes.com/sites/jonyounger/?sh=352ea683516b

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Summary

In this conversation, Connor and Will discuss various topics related to the contingent workforce sector. They talk about the evolution of the industry, the challenges faced by buyers, the role of MSPs and VMSs, and the future of talent acquisition. They also touch on the labor market paradox and the need for innovation in recruiting practices. In addition to this, Will Ulmer and Connor discuss various topics related to talent acquisition and the future of work. They explore the concept of talent scarcity and how organizations can overcome it by changing their approach to recruiting. They also discuss the potential impact of artificial intelligence on jobs and the need for regulation to protect workers in the gig economy. Finally, the episode concludes with a discussion on remote work and the importance of creating a positive and engaging work environment.

Takeaways

· The contingent workforce sector is evolving, and there is a need for creative thinking and innovation in managing programs.

· MSPs and VMSs are still relevant, but their roles and functions are changing and need to adapt to the evolving industry.

· Talent marketplaces are becoming more popular, and there may be a consolidation in the market as well as integration with other technologies.

· ATSs and current recruiting practices may not be fit for purpose, and there is a need for a more personal and proactive approach to talent acquisition.

· The labor market paradox, where there is full employment but a shortage of skilled workers, requires new strategies and solutions. Organizations should stop accepting the notion of talent scarcity and instead focus on finding the right talent by broadening their expectations and creating job postings that attract potential candidates.

· Artificial intelligence has the potential to positively impact the recruitment process by removing bias and improving efficiency, but its full capabilities are yet to be determined.

· The gig economy is a growing trend, and organizations should embrace it by providing opportunities for gig workers to grow and develop within their organizations.

· Remote work can be a privilege and a benefit, but it may not be suitable for everyone. It is important to consider individual preferences and the need for social interaction and camaraderie.

· The future of work is still being defined, and there is an opportunity for the contingent labor industry to shape it by embracing change and finding new ways to engage and support talent.

Chapters

00:00 Introduction and Background

05:14 Challenges and Goals at Fandool

09:26 Considerations for Embarking on an MSP Program

15:06 The Future of MSPs and VMSs

23:28 The Labor Market Paradox

28:47 Improving ATSs and Recruiting Practices

33:11 Overcoming Talent Scarcity

41:46 The Potential Impact of Artificial Intelligence

49:03 Regulating the Gig Economy

56:44 The Benefits and Challenges of Remote Work

01:01:06 Shaping the Future of Work

Connect with Will: William Ulmer, CCWP | LinkedIn

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Summary

Åsa Landqvist, VP for the Nordics at CXC Global, shares insights on her career journey, the challenges CXC solves, the talent market in the Nordics, regulatory environments, and the impact of AI on jobs. She emphasizes the importance of diversity in talent and the need for a wider view of skills and experience.

Takeaways

  • Åsa Landqvist’s diverse career journey includes experience in advertising, board work, city building, entrepreneurship, and workforce management.
  • CXC Global solves challenges related to global pay rolling, workforce management, and direct sourcing in the Nordics.
  • The talent market in the Nordics is characterized by innovation, high productivity, and a focus on sustainability, requiring top talent to drive innovation and maintain a global setup.
  • Regulatory environments in the Nordics impact labor market flexibility and the management of temporary agency workers, independent contractors, and freelancers.
  • The impact of AI on jobs is seen as an opportunity to create workforce opportunities and requires a balance in its use and programming to ensure human intelligence determines the results.
  • Diversity in talent is crucial for driving innovation, growth, and problem-solving in businesses, emphasizing the need for a wider view of skills, experience, and knowledge.

Chapters

00:00 Orsa Lindqvist: A Journey of Diverse Experience

03:47 Challenges and Solutions in the Nordics Talent Market

07:25 Navigating Regulatory Environments in the Nordics

15:19 The Impact of AI on Jobs and Workforce Opportunities

Takeaways

  • Your story
  • Tell us about talent solutions - the challenges and problems you solve
  • What are the key challenges you face in delivering MSP solutions to global clients?
  • How do you tailor recruitment processes to meet the unique needs of different sectors?
  • Can you share an example of a successful MSP implementation you led and the outcomes achieved?
  • How do you manage stakeholder engagement and ensure alignment with senior leadership?
  • What strategies do you use to drive cost savings and productivity in MSP operations?
  • How has the rise of AI and automation impacted MSP services and workforce management?
  • How do you ensure compliance and consistency across different regions in a global MSP program?
  • What trends do you see shaping the future of contingent workforce solutions and MSP operations?

Connect with Åsa on LinkedIn: Åsa Landqvist | LinkedIn

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Ready to take your direct sourcing game to the next level?

Gain invaluable insights and strategies that will propel your sourcing efforts forward by listening to our webinar.

Experts include: Mark Jones, Executive Vice President of AMS, Saleem Khaja, COO & Co-Founder of WorkLlama, and Connor Heaney, Managing Director of CXC Global EMEA.

You'll discover...

  • Proven strategies for successful direct sourcing
  • Lessons learned from industry leaders
  • How to operationalise direct sourcing
  • Best practices to optimise your sourcing process
  • Exclusive tips to overcome common direct sourcing challenges

Connect with our experts:

Connect with Mark: https://www.linkedin.com/in/usmarkjones/
Connect with Saleem : https://www.linkedin.com/in/saleemkhaja/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

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Episode summary: Jon Bennett, CEO of Retinue Solutions, discusses his career journey and the services provided by Retinue. He shares his background in recruitment and the evolution of the staffing industry from transactional to strategic partnerships. Jon also talks about Ryalto, a product that helps frontline workers find flexible shifts and improve communication with employers. The conversation covers topics like talent scarcity, the impact of Brexit and COVID-19, and the role of AI in the future of work.

Chapters: 00:00 Introduction and Background

01:17 Career Paths in the Staffing and Recruitment Sector

07:13 From Transactional to Strategic Partnerships

11:05 The Journey of Ryalto

19:56 Retinue: Comprehensive Workforce Management Solutions

22:26 The Competitive Advantage of a VMS

23:01The Four C's Promise

26:31The Evolution of the Staffing Sector

27:40 The Challenges of Talent Scarcity

29:05 The Role of AI in the Future of Work

31:19 Reducing Friction in Talent Acquisition

43:32 Predictions for the Future of Work

Key points discussed:

  • Jon Bennett shares his career journey in the staffing and recruitment industry, from starting as a graduate recruiter to becoming the CEO of Retinue.
  • The industry has evolved from transactional relationships to strategic partnerships, with a focus on providing comprehensive workforce management solutions.
  • Retinue offers a range of services, including managed service provisions, recruitment process outsourcing, statement of work management, talent consulting, and technology solutions.
  • The acquisition of Ryalto by Engage has allowed Retinue to expand its client base and offer a wider range of services. Having their own VMS gives Retinue Solutions a competitive advantage in the market by allowing them to control the delivery, implementation, support, and configuration of their services.
  • Retinue Solutions offers the four C's promise to clients: continuity of supply, compliance, control through tech, and cost reduction.
  • The staffing sector has evolved incrementally rather than experiencing a big bang moment of change.
  • Talent scarcity is a significant challenge in the current workforce, exacerbated by factors such as Brexit, COVID-19, and the cost of living crisis.
  • AI has the potential to significantly impact the future of work, but there is a need to find a balance between utilizing AI for efficiency and preserving the human element in recruitment.
  • Reducing friction in talent acquisition, such as automating processes and creating a seamless experience, will be crucial for success in the future of work.

Connect with Jon via LinkedIn: Jon Bennett | LinkedIn
Visit the Retinue website: Retinue Solutions

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Episode Summary:
In this insightful episode of "Steering Ahead," we delve into the complexities businesses face with talent scarcity and the evolving nature of workforce management. Our guest, Marion Van Happen, CEO at HeadFirst Group shares her expert perspectives on how businesses can adapt to and overcome these challenges through strategic planning, the use of hybrid workplace models, and leveraging technology for improved productivity and employee satisfaction.

Chapters:

00:00 Introduction and Overview of Headfirst Group
06:03 Marion's Career Journey and the Acquisition of Impellam Group
09:10 Challenges and Solutions in the Human Capital Sector
13:26 The Talent Scarcity Crisis and the War for Talent
19:38 The Potential Displacement of Jobs by AI
23:43 The Benefits and Challenges of Remote Work
29:25 The Future of Work and the Transformation of the HR Sector

Key Points Discussed:

The Changing Landscape of Jobs: Connor and Marion discusses the transition from traditional roles, such as data entry, to more technology-driven roles that require new skill sets and understanding. She emphasizes the importance of adapting job roles to enhance both productivity and work satisfaction among employees.

Hybrid Work Environments: The shift towards remote work has been significant, especially under the global shift induced by the pandemic. Marion provides insights into how the Headfirst Group has successfully implemented a hybrid work model that aligns with their core values of learning, connection, and customer-first approaches.

Talent Management Across Borders: With a focus on the large enterprise segment, Marion speaks on the necessity for companies to broaden their talent search beyond local markets. This segment explores the benefits and challenges of sourcing talent internationally, given the legislative and practical constraints.

HR as a Traditional yet Evolving Field: Highlighting the inherent traditionalism within HR, Marion discusses how trust and interpersonal relationships still play a crucial role in business. She also points out the need for the HR sector to embrace technological advancements to stay competitive and efficient.

Vision for the Future: Closing the discussion, Marion shares her optimistic vision for the future of work. She underscores the importance of continuous improvement, partnerships, and global ecosystem expansion to create an effective, modern workforce strategy.

Closing Thoughts:
Marion's experience and the strategies discussed provide a roadmap for business leaders dealing with workforce challenges. This episode not only addresses the complexities but also charts a pathway towards a more dynamic and integrated workforce solution.

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Ready to take your direct sourcing game to the next level?

Gain invaluable insights and strategies that will propel your sourcing efforts forward by listening to our webinar.

Experts include: Mark Jones, Executive Vice President of AMS, Saleem Khaja, COO & Co-Founder of WorkLlama, and Connor Heaney, Managing Director of CXC Global EMEA.

You'll discover...

  • Proven strategies for successful direct sourcing
  • Lessons learned from industry leaders
  • How to operationalise direct sourcing
  • Best practices to optimise your sourcing process
  • Exclusive tips to overcome common direct sourcing challenges

Connect with our experts:

Connect with Mark: https://www.linkedin.com/in/usmarkjones/
Connect with Saleem : https://www.linkedin.com/in/saleemkhaja/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

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On this episode of The Open Talent Report, Connor Heaney talks to Christoph Niebel, former Global President of Pontoon Solutions and C-level leader at the Adecco Group.

For the last 20 years Christoph has been partnering with Global 2000 HR and External Workforce leaders to make change that matters. He is known for pushing boundaries and sparking innovation in talent management and workforce solutions.

At the heart of Christoph’s philosophy lies a commitment to reimagining the nexus between work and talent. He champions a shift from traditional employment paradigms to leading work, emphasising the importance of unlocking the potential within organisations and individuals alike.

In this episode, Connor & Christoph discuss:

2:55 Should the external workforce sector be called an industry?

5:13 MSPs – the default option?

7:11 Are MSPs the future? Could they be done a different way?

11:44 Christoph’s story

20:41 The journey from an individual contributor to leader – was it difficult?

26:00 Fetishisation of failure

28:13 Work-life balance

35:56 Can platform work be regulated? Can more be done to help low choice, no choice gig workers?

43:14 AI and its impact on jobs

54:32 Has the staffing sector had its big bang moment? If it’s ripe for disruption, what does that look like?

1:00:27 Labour market shortage – how can it be solved for?

1:07:58 Remote work – good, bad, ugly or indifferent?

1:11:24 Future of work predictions

Connect with Christoph: https://www.linkedin.com/in/christophniebel/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney speaks to Maarten Hansson, Global Head of Integrated Workforce Management at Novartis.

Novartis is an innovative medicines business that improves and extends the lives of those facing serious disease.Maarten looks at the company’s whole workforce ecosystem and creates an integrated global talent supply chain using external and internal talent.

His approach is to look at organising work, rather than hiring people, and to consciously consider both location and any available sources of talent. One specific example is Novartis’s commitment to hire 150 refugees. Before, he was head of workforce strategy at Philips, where he designed a total workforce strategy.

In this episode, Connor & Maarten discuss:

  • 2:08 Maarten’s story
  • 4:51 Soldiers as employees, contractors
  • 8:42 Can organisations make it easier for people to be hired? Where can they improve?
  • 11:47 The problems and challenges Maarten solves at Novartis
  • 15:10 Resource demand planning – has Maarten seen anything impressive?
  • 18:50 Direct sourcing – does it work with different job families?
  • 23:14 Does a total talent tech exist?
  • 29:31 The labour market paradox – how to solve it
  • 32:38 Specific talent pools
  • 36:50 Can talent marketplaces help solve talent scarcity? How can they reassure enterprises they understand risk?
  • 41:34 Remote work – curse or cure?
  • 46:19 AI, automation and job displacement
  • 52:30 Future of work predictions
  • 55:33 Would apprenticeships for well-paid trades attract young people?
  • 57:36 Resources that inform Maarten’s thinking on work

Connect with Maarten: https://www.linkedin.com/in/maartenhansson/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Novartis's website: https://www.novartis.com/
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney speaks to Tom Davenport, Managing Director of Alvius. Alvius is a leading technology company which provides VMS and talent pooling technology solutions to staffing, recruitment, and jobs businesses.

Tom is a 3-time founder. He has also been a consultant for PWC, an Innovation Advisor for the Tesco Group and a soldier in the British Army Reserve.

In this episode, Connor & Tom discuss:

2.11 Tom’s story how he became an MD at Alvius
8.15 In the era of talent pools and talent marketplaces, why are recruitment and staffing agencies still in business?
18.31 The fetishization of failure and Tom’s learnings from failure
23.23 The journey of raising money
29.14 The challenges Alvius solves
35.12 The talent scarcity crisis – how can technologies like Alvius’s solve this?
45.05 Is there a role in matching talent outside a country’s borders?
50.05 AI and jobs displacement
54.48 Predictions for future of work

Connect with Tom: https://www.linkedin.com/in/tom-davenport-8a35011a/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Alvius's website: https://alvius.com
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney speaks to Terri Gallagher, CEO at Gallagher and Consultants. She is also an author and speaker.

Terri created Walt Disney World’s first contingent workforce program, and grew her expertise working for the largest Global MSP/Staffing companies in the world. She then started her consultancy firm to break the standard paradigms of traditional contingent workforce solutions.

Gallagher and Consultants employ an emerging model of alternative workforce management, the Adaptable Talent Program approach (ATP), to help businesses manage and optimise their contingent workforce.

In this episode, Connor & Terri discuss:

  • 3:56 Terri’s story
  • 7:01 Entrepreneurial journey difficulties learnings
  • 12:01 The problems and challenges Gallagher and Consultants solve
  • 16:30 Are staffing companies ripe for disintermediation by newer tech providers?
  • 18:50 Are large MSP’s and VMS’s at risk from talent marketplaces?
  • 22:34 Direct sourcing – why are companies not buying it?
  • 25:45 Gallagher and Consultant’s Adaptable Talent Program
  • 29:06 The talent availability problem – why do we have it and what can we do about it?
  • 37:42 How do we bring deskless workers into remote working?
  • 40:44 Future of work predictions

Connect with Terri: https://www.linkedin.com/in/terrigallagher3/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Gallagher and Consultant's website: https://www.gallagherandconsultants.com
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney speaks to Jon Holden, CRO at Aventi Solutions. Aventi Solutions is a specialist SAP Fieldglass partner who advises large corporates on their extended workforce strategies.

Jon has had an astronomical career in the human capital sector working for many companies including Services and software companies such as IQNavigator and Beeline.

In this episode Connor & Jon discuss:

  • Jon’s story
  • What Aventi Solutions do
  • New entrants entering the extended workforce platform market – is it time for some competition?
  • Are SAP Fieldglass and Aventi working to combine single point solutions into one application?
  • Resource demand planning and strategic workforce planning
  • Why do we have a talent availability crisis and what can we do about it?
  • Are large enterprises starting to look at global talent pools?
  • Is there an opportunity for talent marketplaces to work with enterprises? Would this be a threat to MSP’s and VMS’s?
  • AI and its impact on jobs
  • Remote work – good or bad?
  • Predictions for future of work

Connect with Jon: https://www.linkedin.com/in/jonholden71/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Aventi's website: https://aventisolutions.com/
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Mark Zolkos, Managing Director of Enterprise Strategies and MSP Alliances at Flextrack. Flextrack offers a next generation vendor management system to help businesses acquire, engage and manage their external workforce.

Mark has a wealth of knowledge around VMS’s and has seen many changes over the years.

In this episode, Connor & Mark discuss:

  • Mark’s story
  • Key takeaways from Jamiel’s (Tapfin’s Colonel) leadership style
  • The challenges Flextrack solves & how it’s VMS is different
  • The history, evolution & future of VMS’s
  • The talent scarcity problem – how can we solve it?
  • Has the education system evolved enough to prepare us for the future?
  • Talent screening – are we too harsh & over-screening?
  • Talent marketplaces – why have large enterprises not adopted them?
  • AI – negative or a force for good?
  • Remote work – concerning or good?
  • Predictions for future of work

Connect with Mark: https://www.linkedin.com/in/mark-zolkos-09b65b3/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Flextrack's website: https://www.flextrack.com/
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to John Riordan, Chairman of Grow Remote and Board Director at Boundless and Otonomee.

John is an avid supporter of working remote-first. Throughout his career, he has worked for large and well-known businesses such as Virgin Atlantic, Apple and Shopify, helping them implement remote working in contact centre customer service.

During the episode Connor & John discuss:

  • John’s story
  • Setting up a contact centre customer service remote work model at Virgin Atlantic
  • Remote work and being remote-first
  • What is driving return to office mandates?
  • Labour Market Paradox and talent scarcity crisis – how can this be tackled?
  • Africa – the solution to the demographic drought?
  • HR tech – bubble or not?
  • Predictions for the future of work
  • What Grow Remote does

Connect with John: https://www.linkedin.com/in/johncriordan/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Grow Remote's website: https://growremote.ie/
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor speaks to John Winsor, Chairman and Founder of Open Assembly, Visiting Executive at Harvard Business School and Author. John recently co-authored a book called Open Talent: Leveraging The Global Workforce to Solve Your Business Challenges. This is his sixth book.

During the episode Connor & John discuss:

  • John’s story
  • The speed of larger enterprises adopting freelancers and independent workers not as fast as expected – why?
  • Company budgets – do people consider freelancers?
  • Remote work and its influence on attrition rate
  • Open Assembly – what it is and the challenges it solves
  • The main frameworks and key principles in John’s book
  • The force multipliers for the Open Talent Model
  • The compliance challenge with large enterprises and how Open Assembly help
  • AI
  • Predictions for future of work

Connect with John: https://www.linkedin.com/in/johntwinsor/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Open Assembly's website: https://open-assembly.com/
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor speaks to Sonya Shelton, Founder of Executive Leadership Consulting. Executive Leadership Consulting aligns an organisation’s business strategy with its culture to make it a successful business, as well as a fulfilling place to work.

Sonya has founded 3 profitable companies, is a contributing writer to Forbes and previously worked as Head of Global Employee Communications at the Walt Disney company. She is also the author of “You’re an Executive But Are You a Leader?”, a number 1 Amazon bestselling book that shares leadership tips and success stories.

During the episode Connor & Sonya Discuss:

  • Sonya’s story
  • Her experience at Disney when it faced conflict & a culture transformation
  • Should companies include family as a value, or is it dangerous?
  • The key principles of her book
  • The common struggles leaders have & how she helps
  • Imposter syndrome – is this common?
  • Is work life balance possible with remote work?
  • The labour market paradox – what can we do to mitigate talent scarcity?
  • A skills-based internal hiring approach
  • Remote work & self-discipline
  • AI, automation & its positive impact on jobs
  • Cult of the Founder
  • Future of work predictions

Connect with Sonya: https://www.linkedin.com/in/ceosonyashelton/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Executive Leadership Consulting's website: https://executiveleader.com/
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Jill Bassett, Solutions Advisory Expert at SAP Fieldglass. SAP Fieldglass is a cloud-based global vendor management system designed to automate the whole process of finding, procuring, and managing external talent for organisations. Previously, she was a board member at The Manpower Group.

During the episode Connor & Jill cover:

  • Jill’s story
  • How she found the change from pure place staffing to strategic talent solutions side
  • First board meeting experience
  • Imposter syndrome
  • The transition from Manpower boardroom member to new role at SAP Fieldglass
  • The problems & challenges SAP Fieldglass solves
  • Demand forecasting
  • Evolution of the staffing sector
  • Could staffing companies be disintermediated by talent marketplaces?
  • Labour market paradox – how can this be solved?
  • Traditional education system & jobs of today mismatch
  • Remote work – curse or cure?
  • Jobs displacement – AI & automation
  • Future of work predictions

Connect with Jill: https://www.linkedin.com/in/jillbassett1/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit SAP's website: https://www.sap.com/
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Nadia Vatalidis, Head of People and Culture at TestGorilla which offers skills-based assessments designed to identify the best candidates and make your hiring decisions faster, easier, and bias-free.

Nadia is also an Advisory Board Member at several high growth tech companies. She is at the forefront of many leading success stories when it comes to remote working, async working and global mobility.

During the episode Connor & Nadia cover:

  • Nadia’s story
  • The transition from founder to working for a company
  • Why is there growth in EOR, AOR & payroll platforms?
  • African talent pool – why is it overlooked & what can we do about it?
  • Talent demand & talent supply mismatch – why & how can we solve it?
  • Talent screening – skills-based hiring
  • Remote work – good or bad?
  • Automation, AI & job displacement
  • Predictions for future of work
  • TestGorilla – what it does & the challenges it solves

Connect with Nadia: https://www.linkedin.com/in/nadiavatalidis/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit TestGorilla's website: https://www.testgorilla.com/
Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Mel Mallinak, Executive Director of Business Development at The Populus Group. The Populus Group specialises in workforce management solutions for small, medium to Fortune 100 companies, including payroll, IC compliance, MSP, recruiting and foreign national sponsorships.

During the episode Connor & Mel discuss:

  • Mel’s story
  • Sacrifices & work-life balance
  • What challenges The Populus Group solves
  • Growth in payroll & IC compliance in the market – why?
  • The situation with independent contractor compliance misclassification in the USA
  • Talent scarcity – the reason for it & how it can be solved
  • Tax arbitration
  • IR35 for independent contractors – is anything similar in the USA?
  • Talent screening
  • Automation & AI – a force for good than more harm?
  • Remote working – curse or cure?
  • High investment in HR tech platforms and services in recent years – why?
  • Predictions for future of work

Connect with Mel: https://www.linkedin.com/in/mel-mallinak-4572548/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit The Populus Group's website: https://www.populusgroup.com/

Visit CXC's website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Rob Marley, Executive Director of Operations at Allegis Global Solutions (AGS). AGS builds global workforce solutions that help companies transform people into a competitive business advantage.

For AGS , it is not merely a matter of filling seats. Their approach revolves around designing workforces that are purposefully aligned with their missions. By constructing a workforce that harnesses human enterprise, AGS ensures that every employee contributes to making a significant impact.

During the episode Connor & Rob cover:

  • Rob’s Story
  • The Evolution of MSP Sector
  • Intelligent Workforce Platform
  • Resource Demand Planning Efficiency
  • Universal Workforce Model
  • Africa - Solution to Talent Scarcity?
  • Remote Work - curse or cure?
  • Health & Wellbeing at Workplace
  • Automation & Job Displacement
  • Workforce Transformation – Look into the Future

Connect with Rob: https://www.linkedin.com/in/rob-marley-96740253/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit AGS website: https://www.allegisglobalsolutions.com/en

Visit CXC website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Tomas O’Farrell, Co-founder & CEO of Workana, an established tech startup that helps startups and tech-companies get matched with selected, remote, full-time developers from Latin America.

During the episode Connor & Tomas cover: 

  • Tomas’s Story
  • What problems Workana is solving?
  • US - Interest for Overseas Talent
  • Equal Opportunity to Work
  • Africa - Hidden Talent Pool
  • Labour Market Paradox - How to resolve it?
  • Education for the Future of Work
  • Financial Services for Freelancers
  • Perks & Benefits for Freelancers
  • Regular Job Opportunity
  • Working with Large Enterprises
  • Automation & Job Displacement
  • HR Tech - Bubble or not?
  • Inspiration behind the Workana
  • Work-life balance
  • Future of Work Predictions

Connect with Tomas: https://www.linkedin.com/in/ofarrell/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit Workana website: https://www.workana.com/en

Visit CXC website:  https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Robert Jordan, book author and CEO of InterimExecs, which matches top executives with companies around the world. Based on research with thousands of leaders and companies, he and Olivia Wagner wrote Right Leader Right Time: Discover Your Leadership Style for a Winning Career and Company.

During the episode Connor & Robert cover:

  • Robert’s Story
  • What problems Interim Execs is solving?
  • Leadership Roles Expiration Date
  • Inspiration behind the book
  • 4 Leadership Styles
  • Company Culture in the Remote Era
  • Work During Pandemic
  • Labour Market Paradox - How to solve it?
  • USA Companies - Hiring Remote Workers
  • Prediction for the Future of Work

Connect with Robert: https://www.linkedin.com/in/robertjjordan/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit Interim Execs website: https://interimexecs.com/

Find out more about Robert’s book: https://www.amazon.com/Right-Leader-Time-Discover-Leadership/dp/1722505672/ref=sr_1_3?crid=3GVQQN375PN6F&keywords=right+leader+right+time&qid=1644364968&s=books&sprefix=right+leader%2Cstripbooks%2C72&sr=1-3

Visit CXC website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Julia Hobsbawm, award-winning and bestselling author, columnist for Bloomberg, speaker, consultant and broadcaster on future of work. Julia recently published her sixth book “The Nowhere Office: Reinventing Work and the Workplace of the Future”.

Tune in to find out more about Julia’s book, along with:

  • Julia’s Story
  • The Nowhere Office
  • Remote work - Not “one-size-fits-all”
  • Adjusting Central Business Districts
  • Offices with Living Quarters
  • Deskless vs. Knowledge Workers (in)equality
  • Talent Scarcity - What’s driving it?
  • Automation & Jobs Displacement
  • Education for the Future of Work
  • Discrimination in the Labour Market

Connect with Julia: https://www.linkedin.com/in/juliahobsbawm/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Buy Julia’s book: https://www.amazon.com/Nowhere-Office-Reinventing-Workplace-Future-ebook/dp/B09CPNSNT8?ref_=ast_author_mpb

Visit CXC website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Darren Morris, Managing Director at CXC Australia. Darren is an expert in contingent workforce management, EOR & AOR. 

During the episode Connor & Darren discuss: 

  1. Darren’s Story
  2. The Evolution of Staffing
  3. Candidate Experience
  4. AI & Chat GPT
  5. Discrimination in the Labour Market
  6. Talent Scarcity Crisis - How to solve it?
  7. Education for the Jobs of the Future
  8. Remote work - Are offices dead?
  9. Automation & Job Displacement
  10. HR Tech - Bubble or not?

Connect with Darren: https://www.linkedin.com/in/darrenjmorris/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit CXC website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Mike Smith, Chief Executive of Randstad Enterprise with over 18 years of experience in the talent acquisition industry. Mike’s focus is on building long-term strategic relationships with the world's largest corporations, helping to solve complex talent challenges and creating sustainable business value and agility.

During the episode Connor & Mike cover:

  • Mike’s Story
  • Inspiration to Work in the Industry
  • Randstad's Talent Trends Report - Key Findings
  • How to Approach Resource Demand Planning?
  • Labour Market Paradox - How to resolve it
  • Finding Talent: Digital Blockchain Pilot
  • The Evolution of Staffing
  • Automation and Jobs Displacement
  • HR Tech - Bubble or not?
  • What is in store for the Future of Work

Connect with Mike: https://www.linkedin.com/in/michaeljohnsmith/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Randstad Enterprise website: https://randstadenterprise.com/
Visit CXC website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to John Smith, co-founder and Managing Director of CXC Americas.

During the episode Connor & John discuss: 

  1. John’s Story
  2. What it takes to be a successful founder?
  3. EOR & AOR Services Trend
  4. Missing Expertise in the Industry
  5. Silicon Valley Bank Collapse
  6. What challenges does CXC solve for?
  7. Talent Scarcity - Why it happens and how to solve it?
  8. Discrimination in the Labour Market
  9. Can job application process be easier?
  10. Remote Work - curse or a cure?
  11. Automation, AI & Job Displacement
  12. Predictions for the Future of Work

Connect with John: https://www.linkedin.com/in/johnfsmith/ 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit CXC website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Scott Wilson, Head Of Workforce Management Consulting at Aventi Global Limited. 

During the episode Connor & Scott discuss: 

  1. Scott’s Story
  2. What is Aventi solving for?
  3. Total Workforce Overview
  4. Resource Demand Planning & Supply
  5. Global Rollout - Tech & Compliance
  6. Government Taxation Authorities
  7. SOW Services & Procurement
  8. Remote Work - Curse or a cure?
  9. Education for the Jobs of the Future
  10. Predictions for the Future of Work

Connect with Scott: https://www.linkedin.com/in/scott-wilson-11114512/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit Aventi Global Limited website: https://aventisolutions.com/

Visit CXC website: https://www.cxcglobal.com/

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On this episode of The Open Talent Report, Connor Heaney talks to Angela Alberty, CCWP, the co-founder and CBO at myBasePay. Having studied workforce trends and shifts an entire professional career spanning over a decade, Angela is an expert in the human capital sector. She is a thought leader and advocates for the worker population with a specialized focus on Contingent Workers.

During the episode Connor & Angela discuss:

  • Angela’s Story
  • Motivation to work in the industry
  • Knowledge Workers vs. Low Choice Workers
  • EU Directive on Platform Workers
  • Automation & Job Displacement
  • Bias in ChatGPT
  • Discrimination in the Labour Market
  • Banking System for Non-permanent employees
  • Remote Work - Curse or a cure?
  • Future of Work Prediction

Connect with Angela: https://www.linkedin.com/in/angela-alberty/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit myBasePay website: https://mybasepay.com/
Visit CXC website: https://www.cxcglobal.com/en-gb

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On this episode of The Open Talent Report, Connor Heaney talks to Sanket Merchant, partner at PeakSpan Capital, a leading growth-stage investment firm with more than $1.5B AUM and 70+ scale-up partnerships. PeakSpan aims to be the partner of choice for B2B software entrepreneurs and teams helping entrepreneurs achieve the best possible outcome for their businesses through deep domain expertise, hands-on assistance, and a commitment to sensible scaling.

During the episode Connor & Sanket discuss: 

  1. Sanket’s Story
  2. What is PeakSpan solving for?
  3. Investment Climate
  4. Quantitative Easing in Western Economies
  5. The EOR/AOR Market Evaluation
  6. Labour Market Paradox - How to Resolve it
  7. Education for Jobs of the Future
  8. Automation & Job Displacement
  9. Future of Work

Connect with Sanket: https://www.linkedin.com/in/sanketmerchant/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit PeakSpan website: https://www.peakspancapital.com/
Visit CXC website: https://www.cxcglobal.com/en-gb

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On this episode of The Open Talent Report, Connor Heaney talks to John Lee, Co-Founder of Work from Anywhere (WFA), technology that helps organisation quickly assess the risks of remote work and provides solutions to deliver a compliant work from anywhere strategy.

Some of the topics Connor & John discuss: 

  1. John’s Story
  2. What Challenges is WFA Solving?
  3. Most Common Risks Companies Face
  4. Permanent Establishment Risk
  5. Hiring Globally - DE&I
  6. Labour Market Paradox - How to resolve it?
  7. HR Tech - Bubble or not?
  8. Automation & Job Displacement
  9. Universal Basic Income
  10. Future of Work Predictions

Connect with John: https://www.linkedin.com/in/j0hnlee/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit Work from Anywhere: https://wfa.team/

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On this episode of The Open Talent Report, Connor Heaney talks to Raz Chorev, CEO of CWS Israel, contingent workforce services company. Over the past 20+ years, Raz worked with a variety of companies, ranging from solopreneurs to multinational, global conglomerates.

During the episode Connor & Raz discuss: 

  1. Raz Chorev Story
  2. Israel - Entrepreneurial Haven
  3. Talent Scarcity - How to solve it?
  4. Remote work - cure or a curse
  5. Deskless & Knowledge Workers
  6. Compliance in Israel
  7. Foreign workers in Israel
  8. Automation & Job Displacement
  9. Bias in ChatGPT
  10. Future of Work Predictions

Connect with Raz: https://www.linkedin.com/in/razchorev/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

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On this episode of The Open Talent Report, Connor Heaney talks to Michael Pelletier, Contingent Workforce Management Leader that worked for Meta, Zillow, and Accenture. 

 Some of the topics Connor & Michael discuss: 

  1. Michael’s Story
  2. Contingent Workforce Sector Evolution
  3. Talent Marketplace & MSP Integration
  4. One-Stop Shop Talent Management Technology
  5. Resource Demand Planning Efficiency
  6. Direct Sourcing Use Case
  7. What to look for in Direct Sourcing Provider
  8. Going Global with MSP and VMS Provider
  9. Labour Market Paradox - How to resolve it
  10. What is broken with the hiring process?
  11. Automation & Job Displacement
  12. Remote work - curse or a cure
  13. Predictions for the Future of Work

Connect with Michael: https://www.linkedin.com/in/michaelwpelletier/

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Read Michael’s Contingent Workforce Ramblings: https://www.linkedin.com/in/michaelwpelletier/recent-activity/posts/

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On this episode of The Open Talent Report listen to Jonathan Younger, HR thought-leader, author, advisor, board member, and early stage investor in HR tech startups.

During this episode Connor & Jonathan discuss:

  • Jon’s take on US Labour Market changes
  • Building a Freelance Community
  • Independent professionals and gig workers
  • Middle East & African freelance platforms
  • Freelance platform consolidation
  • Utilisation of labour platforms
  • Future of Work Predictions

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Connect with Jonathan: https://www.linkedin.com/in/jon-younger-phd-57a41455/
Visit CXC:  www.cxcglobal.com

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Allegis Global Solutions’ (AGS) vice president of EMEA Simon Bradberry and global head of strategy Bruce Morton discuss a new framework to rethink how work gets done, The Universal Workforce Model™, which leads to better outcomes, enhanced productivity and happier workforces.

They cover everything from the evolution of staffing, talent scarcity and automation to what’s in store for the future of work and why it’s imperative for the C-suite to embark on a journey to harmonized workforce strategy and management.

During this conversation Connor, Simon & Bruce discuss:

  • Bruce & Simon story - How did they got into workforce solutions space
  • What prompted them to write a book
  • What is the universal workforce model
  • How can organisations implement it to be better
  • Labour Market Paradox – How to resolve it
  • Education for jobs of the future
  • Tools for helping organisations cope with talent scarcity
  • Automation and Jobs Displacement
  • Remote Work
  • What is in store for the Future of Work

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Simon: https://www.linkedin.com/in/simon-bradberry-b0a7651/

Connect with Bruce: https://www.linkedin.com/in/brucemorton/

Download the Universal Workforce Model book for FREE: https://learn.allegisglobalsolutions.com/en/the-universal-workforce-model?utm_campaign=CXC&utm_source=Website&utm_content=UWM

Visit CXC: www.cxcglobal.com

Learn more on AGS's Subject to Talent podcast: https://www.allegisglobalsolutions.com/en/workforce-insights/podcasts?utm_campaign=CXC&utm_source=Website&utm_content=Podcast-UWM

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This week's guest on The Open Talent Report is Jeff Nugent, Global Contingent Workforce Management Strategist.

During this conversation Connor and Jeff discuss:

  • Jeff Nugent story
  • What problems or challenges Jeff is solving
  • Labour Market Paradox – How to resolve it
  • Tools for winning the war on talent and helping organisations cope with talent scarcity
  • The Evolution of Staffing
  • Talent Market Places, do they have a role to play in the War for Talent
  • Automation and Jobs Displacement
  • HR Tech - Bubble or not?
  • What is in store for the Future of Work

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Jeff: https://www.linkedin.com/in/jeffnugent/

Visit CXC: www.cxcglobal.com

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This week's guest on The Open Talent Report is Joseph Williams, CEO and Co-founder of Clu, the inclusive recruitment platform.

During this conversation Connor and Joseph discuss:

  • Joseph Williams story
  • What problems or challenges is Clu solving
  • Why does diversity matter?
  • Why are people excluded when they are included?
  • Tools for winning the war on talent and helping organisations cope with talent scarcity
  • Talent Market Places, do they have a role to play in the War for Talent
  • Automation and Jobs Displacement
  • HR Tech- bubble or not
  • What is in store for the Future of Work

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Joseph: https://www.linkedin.com/in/jdttwp/

Visit CXC: www.cxcglobal.com

Visit Clu: https://www.getaclu.io/

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This week's guest on The Open Talent Report is Indy Gregg, CEO and founder of Wedo, commission-free freelancing platform for independent contractors.

During this conversation Connor and Indy discuss:

  • Indy Gregg's story
  • What challenges is Wedo solving?
  • Availability of financial services for freelancers
  • Talent marketplaces - Low utilization of workers
  • Post-Covid trends: Digital nomads
  • Creating company culture in the remote era
  • Labour Law - classification of independent contractors
  • Automation impact and job displacement
  • Future of Work

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Indy: https://www.linkedin.com/in/indianagregg/

Visit CXC: www.cxcglobal.com

Visit Wedo: https://wedo.ai/

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This week's guests on The Open Talent Report are Lizzie Penny and Alex Hirst, authors of Workstyle: A revolution for wellbeing, productivity and society and founders of Hoxby.

Alex and Lizzie formed Huckleberry Partners (Hoxby) in early 2015 and have since been working tirelessly, albeit flexibly, to ensure more and more people can spend their time doing the work that inspires them. Inspired by their work, they released the book Workstyle: A revolution for wellbeing, productivity and society.

During this conversation Connor, Lizzie and Alex discuss:

  • Lizzie Penny and Alex Hirst's story
  • Key principles of embracing workstyle
  • How can principles of workstyle apply to deskless workers?
  • Excluded groups in a traditional workplace
  • The inspiration behind the workstyle idea
  • Neurodiversity and cognitive diversity - what are they, and why are they important?
  • How can organizations attract workers from 7 excluded groups?
  • Challenges Hoxby is solving
  • Education for jobs of today, tomorrow, and the future
  • Automation and job displacement
  • Future of work - Workstyle Revolution

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Lizzie: https://www.linkedin.com/in/lizziepenny/

Connect with Alex: https://www.linkedin.com/in/alexhirst/

Visit CXC: www.cxcglobal.com

Visit Hoxby: https://hoxby.com/

You can purchase Lizzie's and Alex's book here: https://www.amazon.co.uk/Workstyle-revolution-wellbeing-productivity-society-ebook/dp/B0B1TW9HLP

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This week’s guest on The Open Talent Report is Swamy Sriperumbudur, President and CRO (Chief Revenue Officer) of MapRecruit.

Swamy is the cofounder of MapRecruit, global SaaS HR technology provider, offering AI powered Talent Acquisition Platform for recruitment process automation.

Swamy has extensive experience in global markets and dynamic industries, serving in multiple leadership roles since 1997. He has transformed strategies and processes leading both start-up and turn-around businesses, consistently leading to tangible and stable performers. He holds a patent for an innovative tool he developed to streamline Verizon processes.

During this conversation Connor and Swamy discuss:

  • The Swamy Sriperumbudur story
  • What problems or challenges is MapRecruit solving
  • Labour Market Paradox – How to resolve it
  • Tools for winning the war on talent and helping organisations cope with talent scarcity
  • The Evolution of Staffing
  • Talent Market Places, do they have a role to play in the “War for Talent”?
  • Automation and Jobs Displacement
  • HR Tech- bubble or not
  • What is in store for the Future of Work?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Swamy: https://www.linkedin.com/in/cswamy/

Visit CXC: www.cxcglobal.com 

Visit MapRecruit: https://www.maprecruit.ai/

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We are delighted to have Anita Lettink back on the podcast. Anita is a thought leader in hr tech and hr research. She recently released her first book titled "How To Select Your Next Payroll - The Ultimate Guide"

In this episode, Anita discusses her findings from the paper with Connor as well as:

  • Why Anita decided to write her book
  • What are the main topics that the book seeks to address & the problems she helps solve in this space?
  • Anita's prediction for the future of payroll
  • Payroll platforms and valuations - is working from anywhere enough?
  • What interesting trends is Anita seeing in the world of work?
  • Quiet quitting - a new name for an old thing or something radical?

👉🏻 Connect with Anita: https://www.linkedin.com/in/anitalettink/ or https://anitalettink.com

👉🏻 Visit Strategic Management Centre: https://www.linkedin.com/company/strategic-management-centre/

📘 You can purchase Anita's book here: https://amzn.to/3P65WE0

🎙Want to become a guest or want to connect with Connor?
Go here: https://www.linkedin.com/in/hrmconnorheaney/

🟧 Visit CXC to find out more about how to manage your contingent workforce: www.cxcglobal.com

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This week's guest on The Open Talent Report is Jimmy Braimah, founder and Director of GoodTalent.io

Jimmy is the founder of Goodtalent.io, which aims to democratize the way companies hire, screen, and pay top technology talents.
Goodtalent is social talent marketplace for companies to crowdsource, screen, hire, and pay techies globally, for full-time, remote, and contract gigs.

During this conversation Connor and Jimmy discuss:

  • The Jimmy Braimah Story
  • What problems or challenges is Goodtalent solving for
  • Labour Market Paradox – How to resolve it
  • Africa- talent pool overlooked- why
  • Tools for winning the war on talent and helping organisations cope with talent scarcity
  • The Evolution of Staffing
  • Talent Market Places - do they have a role to play in the War for Talent
  • Automation and Jobs Displacement
  • HR Tech- bubble or not
  • What is in store for the Future of Work

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Jimmy: https://www.linkedin.com/in/jimmybraimah/

Visit CXC: www.cxcglobal.com

Visit GoodTalent.io: https://goodtalent.io/

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This week's guest on The Open Talent Report is Liam McIvor Martin, founder and CEO of Running Remote.

Liam Martin is the founder of Running Remote, which aims to allow businesses to manage remote workers just as they would in-person employees to assist individuals and organizations be more productive.

The conference is designed for business owners and leaders who want to effectively build and scale their remote teams. At Running Remote, attendees can learn how to stop people from wasting time on distractions and instead finish what is important to them.

During this conversation Connor and Liam discuss:

  • Taking a pragmatic approach to remote work
  • Running Remote book and its core tenants
  • Current Trends in Remote working
  • Remote v Hybrid work
  • The Great Resignation
  • Building a culture in a remote environment
  • Does remote work create a two tier society

Get a copy of Liam's book "Running Remote" here: https://www.amazon.com/Running-Remote-Successful-Remote-Work-Pioneers/dp/1400232147

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Liam: https://www.linkedin.com/in/liammcivormartin/

Visit CXC: www.cxcglobal.com

Visit Running Remote: https://runningremote.com

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On this episode of the Open Talent Report we are delighted to welcome esteemed guest Sally Hunter, managing direct at Cielo Talent EMEA. 

Sally is a strategic, future-focused leader, passionate about high value human capital solutions that deliver to the business plan and create competitive advantage.

In the episode Connor and Sally discuss:

  • What problems or challenges is Cielo solving for
  • Labour Market Paradox – How to resolve it
  • Tools for winning the war on talent and helping organisations cope with talent scarcity
  • The Evolution of RPO
  • The impact of Covid on the workforce
  • What is in store for the Future of Work

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Sally: https://www.linkedin.com/in/sallyhunter2/

Visit CXC: www.cxcglobal.com 

Visit Cielo Talent: https://www.cielotalent.com

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In this episode of the Open Talent Report, Connor Heaney is joined by CEO and Co-founder of Underpinned, Albert Azis-Clauson.

Albert is focussed on solving problems for the freelance economy through his work at UnderPinned, helping freelancers turn passion into business. 

In this conversation the pair take a look at:

  • Alberts story from Ballet Dancer to CEO
  • The problems that underpinned is solving for freelancers
  • Upskilling low choice no choice workers
  • How to manage the Labour Market Paradox
  • Is education preparing people for the jobs of the future
  • Tapping into the African labour market
  • The effects of regulation on platform work

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Albert: https://www.linkedin.com/in/albert-de-symons-azis-clauson-🦚-03a97a9a/

Visit CXC: www.cxcglobal.com 

Visit Underpinned: https://www.underpinned.com

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This week David Ballew from Nimble Global joined Connor on the Open Talent Report Podcast.

David is a global contingent workforce & talent acquisition leader, published professional and dynamic public speaker. David and Nimble global help businesses optimise operating operations, helping MSP's staffing firms and hr departments who are struggling to source talent.

In this podcast David discusses:

What's wrong with the MSP model for the needs of fast moving companies?
Is Direct Sourcing capable of helping businesses in an the war for talent?
The importance of speed in sourcing and hiring talent
Enterprise Resource Demand Planning
How to effectively manage talent pools with an aim to achieve just in time hiring
How will automation effect job displacement
David's thoughts on the future of work

Visit Nimble Global: https://www.nimbleglobal.com

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit CXC: www.cxcglobal.com

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This week Connor is joined by esteemed author and founder of Ready Set Launch, Jason Levin. Jason's work as a Career, Business Development and Outplacement has given him unique insights into the world of work.

On this episode Jason discusses the importance of relationship building for a successful career and highlights frameworks and actionable tips, to become better at keeping in touch with clients, colleagues, classmates and friends.

Connor and Jason also take a look at:

  • Finding time for yourself to ensure balance in your life
  • How to keep in touch in a more meaningful way
  • The importance of sharing connection with people
  • Great Resignation is it real?
  • Automation and it’s effect on the job market

Get Jason's Book here: Relationships to Infinity: The Art and Science of Keeping in Touch

Visit Jason's Website: Ready Set Launch

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit CXC: www.cxcglobal.com

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Host of the Open Talent Report, Connor Heaney is joined by Mark Jones - Executive Vice President at AMS, a global total workforce solutions firm. 

Mark has been at the heart of the staffing industry for 20+ years he has a wealth of experience in contingent workforce and RPO management.

In this episode Connor and Mark discuss the contingent workforce landscape and how businesses can adapt to the changing talent environment. 

Topics Discussed:

  • The US staffing landscape
  • What is RPO and how can it help businesses?
  • Is Direct Sourcing a cure for talent scarcity?
  • Is there a bubble in HR Tech?
  • What can be done to solve the labour market paradox?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Mark: https://www.linkedin.com/in/usmarkjones/

Visit CXC: www.cxcglobal.com

Visit AMS: https://www.weareams.com

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Steve King from Emergent Research joined Connor Heaney on the podcast this week. Steve Leads Emergent Research's ongoing research identifying, analyzing and forecasting the trends and shifts impacting the future of work and the small business sector of the global economy.

In this episode Connor and Steve discuss:

  • Should more be done to protect freelancers?
  • What can be done to solve the labour market paradox?
  • Is the great resignation real?
  • What will the impact of inflation be on jobs?
  • Are we in the midst of a HR tech bubble?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Steve: https://www.linkedin.com/in/steveking2/

Visit CXC: www.cxcglobal.com

Visit emergent research: http://www.emergentresearch.com

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Connor had the pleasure of chatting with Jon Younger, HR thought leader, Forbes contributor and independent consultant. 

Jon Younger is a leader in all things future of work and independent work. During the podcast Connor and Jon discuss an array of topics from:

  • The Freelancer Revolution
  • The importance of putting freelancers first
  • The need for talent intelengence in business
  • The need for a focus on community and talent benefits

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Jon: https://www.linkedin.com/in/jon-younger-phd-57a41455/ or jcyounger@mac.com

Visit CXC: www.cxcglobal.com

Read Jon's Article's here: https://www.forbes.com/sites/jonyounger/?sh=352ea683516b

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This week Connor was in conversation with the brilliant Marleen Deleu co-founder and director of trends & insights at Nextconomy. 

Nextconomy aims to freelancers and organisation and stimulate the debate between all parties involved. NextConomy facilitates the debate about the future of freelance work with government, trade unions, academia and other interested parties.

During the pod Connor and Marleen discuss:

  • The rise of freelancing in Europe and Belgium
  • Access to banking for freelancers
  • Labour market paradox and labour shortages
  • Enabling technology to improve recruitment processes
  • The EU directive on platform work
  • The future of work

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Marleen: https://www.linkedin.com/in/marleendeleu/

Visit CXC: www.cxcglobal.com

Visit Nextconomy: https://www.nextconomy.be

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This week Connor Heaney sat down with Bettina Schaller, President of World Employment Confederation.

The World Employment Confederation is the voice of the private employment services industry at the global level, representing national federations as well as workforce solutions companies from across the world.

During the podcast Connor and Bettina discuss:

The Bettina Story
Volatility Uncertainty Complexity  Ambiguity  in the HR sector
The proposed EU Directive on Platform work
The labour market paradox and what can be done about it
Should governments do more to reskill/upskill people for the jobs of tomorrow
Automation & Jobs Displacement
Remote work legislation
Africa as a talent pool

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Bettina: https://www.linkedin.com/in/bettinaschaller/

Visit CXC: www.cxcglobal.com

Visit WEC: https://wecglobal.org

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This week Connor Heaney is joined by Stephen Holliday, Founder & CEO at Level Financial Technology.

Level is the financial wellness platform for the enterprise. Level empower employers to help their workers improve their financial health by offering salary-linked services that address both short and long-term financial needs. Level provide on-demand pay, salary-linked savings, Open Banking-powered budgeting tools and financial education.

During the podcast Connor and Stephen discuss:

How level close the gap between work and pay
Is there an opportunity for fintech to help freelancers access banking services
How to bank unbanked workers
Is salary inflation a problem that is here to stay?
Is the Hr Tech bubble going to burst?
The impact of automation on job displacement
Is remote work creating a two tier society?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Stephen: https://www.linkedin.com/in/stephen-holliday-774491133/

Visit CXC: www.cxcglobal.com

Visit Level: https://getlevel.co.uk

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Recently Connor Heaney, MD at CXC EMEA was joined by legal experts Lucas Stuurop (Lexence) and Julie Van Kerckhoven (Van Havermaet) to discuss the recent proposed directive that aims to improve the working conditions of those working in the platform economy.

Topics discussed:

  • What is the goal of the directive?
  • What impact will it have on workers?
  • What impact will it have on platforms?
  • What will it mean for the future of the platform economy?

Disclaimer - While Lucas and Julie are legal professionals what they discuss on this webinar is their opinion and should not be taken as legal advice.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Lucas: https://www.linkedin.com/in/lucasstuurop/

Connect with Julie: https://www.linkedin.com/in/julievankerckhoven/

Visit CXC: www.cxcglobal.com

Visit Lexence: https://www.lexence.com/

Visit Van Havermaet: https://vanhavermaet.be/

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Recently Connor Heaney was joined by Saleem Khaja and Christopher Dwyer to discuss Direct Sourcing 2.0 and whether businesses can use it to help overcome the war for talent and the great resignation.

Direct Sourcing 2.0 is the next generation of direct sourcing strategies and is rooted in a renewed focus on the candidate experience, a seamless connection between talent pools and the projects and roles, and a retooled “hiring manager experience” that takes into account Future of Work-era innovation.

During this podcast they discuss:

  • What Direct sourcing 2.0 is
  • Talent pool creation  - How to build and engage effectively?
  • Why now for direct sourcing?
  • How do you build a business case for direct sourcing 2.0?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Saleem: https://www.linkedin.com/in/saleemkhaja/

Connect with Christopher: https://www.linkedin.com/in/christopherjdwyer/

Visit CXC: www.cxcglobal.com

Visit Workllama: https://www.workllama.com

Visit Ardent Partners: http://ardentpartners.com

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Connor Heaney, Managing Director at CXC is joined by David Bloxham CEO at GCS Recruitment Specialists to discuss the current recruitment landscape and what the future holds for talent providers.

David shares insights from his 25 years experience in the recruitment sector, working with the leaders of innovative technology customers and connecting them with the expert talent.

In this episode Connor and David discuss:

The challenges in the current labour landscape
The role that talent platforms have to play in recruitment
The impact of technology on recruitment
The great resignation
The future of technology recruitment

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with David: https://www.linkedin.com/in/davidbloxham1/

Visit CXC: www.cxcglobal.com

Visit GCS Recruitment Specialists: https://uk.gcsrecruitment.com

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This week's episode features an important conversation with Gigged.Ai CEO Rich Wilson about burnout and the importance of wellbeing and mental health in business.

Rich tells Connor his story about entrepreneurship, struggle, and the significance of wellbeing in the workplace for all businesses.

Rich also discusses the challenges that Gigged.Ai is looking to solve in the talent marketplace in addition to the future of RPO and the disintermediation of talent platforms in the recruitment and staffing sector.

If you are affected by any of the topics talked about in this podcast you can access support at: UK: https://www.mind.org.uk
Ireland: https://www.samaritans.org
USA: https://www.nami.org/Home

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Rich: https://www.linkedin.com/in/richlwilson/

Visit CXC: www.cxcglobal.com

Visit Gigged.Ai: https://gigged.ai

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This week Connor is joined by Arco Elsman, Managing Director for Randstad RiseSmart Europe. 

Arco  is responsible for ensuring the successful and consistent delivery of Randstad RiseSmart’s services in Europe. 

In this episode, Arco and Connor discuss:

  • What challenges Randstad RiseSmart solves for its clients?
  • Why has the labour paradox occurred, and what can be done to solve it?
  • Is the current education system geared towards the old economy?
  • Can organisations do more to upskill their talent?
  • What does outplacement work?
  • The great resignation is it myth or fact?
  • Do public talent marketplaces have a role in helping organisations win the war for talent?
  • The impact of automation on job displacement
  • Remote working - should it be legislated for
  • Is there a HR technology bubble?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Arco: https://www.linkedin.com/in/arco-elsman-7a3512/

Visit CXC: www.cxcglobal.com

Visit Randstad RiseSmart: https://www.randstadrisesmart.com

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On this episode of The Open Talent Report, Connor is joined by Director & Principal Analyst, HR Research Lead at ISG, Pete A. Tiliakos.

ISG is a leading global technology research and advisory firm. ISG partners with clients to determine a future vision, lead rapid change and realise the value of  digital investments at scale. 

This is episode is full of some amazing insights into topics such as:

  • How  we can increase veteran's participation in the workforce
  • What can be done to bring rehabilitated non violent criminals into the workforce?
  • How can we prepare people for the jobs of today and the jobs of the future
  • Is there a HR tech bubble?
  • Is borderless hireless hiring here to stay?
  • Can public talent marketplaces solve the talent shortages that large organisations are facing?
  • Is remote work a cure or curse?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Pete: https://www.linkedin.com/in/petetiliakos/

Visit CXC: www.cxcglobal.com

Visit ISG: https://isg-one.com/index

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We are delighted to have Anita Lettink on the podcast this week. Anita is a thought leader in hr tech and hr research. Recently Anita released a research paper titled "There is no great resignation Only a great return."

In this episode, Anita discusses her findings from the paper with Connor as well as:

  • What can be done to prepare people for the workplace of tomorrow
  • Can talent platforms help large enterprises win the war for talent
  • Is there a HR tech investment bubble
  • Is remote work good or bad?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Anita: https://www.linkedin.com/in/anitalettink/

Visit CXC: www.cxcglobal.com

Visit Strategic Management Centre: https://www.linkedin.com/company/strategic-management-centre/

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Episode 38 of The Open Talent Report sees Connor Heaney in conversations with Mathias Linnemann, Co-Founder of Woksome.

Worksome is the leading flexible workforce management system used by 1000s of enterprises globally. Worrisome allows businesses to find and hire freelancers within minutes, while supporting automatic worker classification and compliant payment.

On the podcast Connor and Mathias discuss:

  • Should large enterprises look at moving from a VMS/MSP to a more fluid model?
  • Does resource demand planning or the lack of it make it difficult to manage talent on demand?
  • How to solve the banking problems that freelancers face?
  • Matthias gives his thoughts on the recent draft eu directive on digital labour platforms
  • Is Universal Basic Income a good idea for governments to explore?
  • Labour Market Paradox - what contributed to it - what can be done about it?
  • How long before 10 giant staffing recruitment giants are replaced by 10 platforms?
  • Why are staffing and recruitment companies continuing to grow?
  • Automation and job displacement
  • Remote working - is it a curse or a cure?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Mathias: https://www.linkedin.com/in/mathiaslinnemann/

Visit CXC: www.cxcglobal.com

Visit Worksome: https://www.worksome.com/eu/home

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This week we are delighted to have Melanie Forbes, Managing Director at APSCo Outsource.

Mel's work at APSCo Outsource focusses on developing and leading  the trade body representing the Outsource market. Providing a comprehensive, tailored trade association service working with members to continuously raise professional standards.

We are thrilled to announce that CXC is now a trusted partner of APSCo Outsource.

In this podcast, Connor and Mel discuss:

Is there room in the market for a non-supplier funded model of recruitment
The labour market paradox
How education systems can improve to prepare people for jobs of the future
Is Direct Sourcing the be-all and end all for talent sourcing
Is remote working a curse or a cure
Mel's prediction for the future of work

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Melanie: https://www.linkedin.com/in/melanie-forbes-5032631/

Visit CXC: www.cxcglobal.com

Visit APSCo Outsource: https://www.apsco.org/outsource.aspx

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Listen to Connor Heaney in conversation with Shib Matthew founder of Yuno Juno. 

Yuno Juno is a Freelance Management Platform that provides businesses with full oversight and control with sourcing, managing and working with freelancers. 

In the chat Shib gives his toughts on:

  • The problem that Yuno Juno solves for businesses
  • The importance of compliance when engaging freelancers
  • Freelancer banking
  • How to solve the labour market paradox
  • Is a universal basic income the way forward for modern economies
  • The need to reassess legislation and regulation around freelancers and gig workers
  • Benefits and pitfalls with remote working

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Shib: https://www.linkedin.com/in/shibmathew/

Visit CXC: www.cxcglobal.com

Visit Yuno Juno: https://www.yunojuno.com/

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Joining Connor on the podcast this week is Sam Smith, Vice President and Managing Direct of Kelly OCG EMEA. 

In this episode Sam discusses her career to date from her time in the Royal Airforces to establishing herself as a leader in the outsourcing recruitment industry at Kelly OCG. 

In the podcast Connor and Sam discuss the current talent shortages that businesses are facing across the world. 

Sam also talks about the gap between people emerging from education that we need to look at education and how it prepares people for the  workforce

A main talking point in the podcast was the so called great resignation. Sam poses that we are not seeing greater resignation than we have in other years in Europe - however it does depend on the geography and sector you are looking at. 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Sam: https://www.linkedin.com/in/samw281/

Visit CXC: www.cxcglobal.com

Visit Kelly OCG: https://www.kellyocg.com/

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In December the European Commission released a proposal that aims to improve the rights of platform workers.

We spoke with Julia Kermode (IWORK) and Lucas Stuurop (Lexence) to get their views on what this directive will mean for gig platforms and workers.

At CXC, we have long held the view that people who work through these digital platforms should be afforded sufficient protection. However, the EU has taken a blanket approach across all platform workers and has left little room for nuance.

You can read our thoughts on the directive here: https://www.cxcglobal.com/en-gb/eu-directive-on-platform-workers

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Julia: https://www.linkedin.com/in/juliakermode/

Connect with Lucas: https://www.linkedin.com/in/lucasstuurop/

Visit CXC: www.cxcglobal.com

Visit IWORK: https://www.randstadsourceright.com

Visit Lexence: https://www.lexence.com/en/

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In December we hosted a webinar with our friends and partners from Randstad Sourceright, David Vincent and Thomas Jajeh.

In this episode Connor, David and Thomas talk about what is in store for the labour landscape in 2022 and beyond.

Topics:
Labour Shortages & The Great Resignation
Why companies are hiring internationally
Challenges with Global Payroll
Remote work is it here to stay?

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Thomas: https://www.linkedin.com/in/jajehthomas/

Connect with David: https://www.linkedin.com/in/david-vincent-0b49b214/

Visit CXC: www.cxcglobal.com

Visit Randstad Sourceright: https://www.randstadsourceright.com

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Joining Connor on the podcast this week is Bench founder and CEO, Sukhi Bhullar.

Bench is a  modern platform revolutionising how ICT businesses win services deals by leveraging powerful real time data & market intelligence, networks of capabilities, increased capacity and market driven pricing.

In this episode Sukhi discusses his career to date in recruitment and eventually his founding of Bench. He also gives his views on the current labour shortages and great resignation that is being seen in the current landscape. Connor and Sukhi also talk about remote working and how it has democratised the working world. 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Sukhi: https://www.linkedin.com/in/sukhibhullar/

Visit CXC: www.cxcglobal.com

Visit Bench: https://bench.team

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We are delighted to have Christopher Dwyer, the Senior Vice President of Research at Ardent Partners and the Managing Director of the Future of Work Exchange, on the podcast. 

Christopher takes us through his career that led him to his current roles in Ardent Partners and the Future of Work Exchange. He also spoke about their recent research on the much-hyped, Direct Sourcing. His research found that

  • Around 20% of companies today have a mature direct sourcing programme in place.
  • 27% of companies have an intermediate programme, meaning it's younger than two years.
  • 41% of companies don't have a direct sourcing programme, but they plan to implement one by the end of 2022.

Christopher also gave his views on the future of work and which he sees as being about people rather than technology. He feels that organisations should seriously look at diversity and inclusion, workplace culture and employee burnout if they are to succeed in the future.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Visit CXC: www.cxcglobal.com

Visit The Future of Work Exchange : https://futureofworkexchange.com

Visit Ardent Partners: http://ardentpartners.com

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Thank you to everyone who came to our Direct Sourcing Roundtable today with our panel Connor Heaney , Thomas Jajeh, Saleem Khaja and Roland Rosevear last week. Today we are publishing the roundtable in audio form on our podcast feed.

During the conversation the panel covered:

✅ Best practices for building a direct sourcing program
✅ How do you ensure employer brand consistency?
✅ What role types work best for direct sourcing and talent marketplaces?
✅ What is the future of sourcing?

Visit CXC: www.cxcglobal.com

See our upcoming events: https://www.cxcglobal.com/en-gb/insights-blog/events

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This week we are joined by CEO of HR services provider, Head First Group. Han has a deep knowledge of the staffing industry having spent 15 years in the fast moving goods industry (Heineken and Danone) before moving to work for Randstad for 12 years.

On the podcast Connor and Han tackle the pressing questions in today's labour landscape from global labour shortgaes and remote working to the digitisation of recruitment and automation. The also take a look into the look glass at what may be in store for the future of the work. 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Han: https://www.linkedin.com/in/hankolff/

Visit CXC: www.cxcglobal.com

Visit Head First Group: https://headfirst.group

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We have a different episode for our listeners this week. At CXC, we have been running a Direct Sourcing webinar series that takes an in-depth look at direct sourcing as a talent sourcing solution.

Over the coming months we will be making these webinars available as podcast episodes. This week we have a webinar with expert guests Praneeth Patlola, Jan-Willem Weijers and Katie Bussey. Host Connor Heaney  explores what direct sourcing is, the common pitfalls and best practices with our guests.

Connect with Connor: www.linkedin.com/in/hrmconnorheaney/

Visit CXC: www.cxcglobal.com

See our upcoming events: https://www.cxcglobal.com/en-gb/insights-blog/events

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On this weeks podcast, Connor is joined by Joel Walker, Co-Founder and  COO of The Knowledge Group (TKG). On the podcast Joel talks about his career in outsourcing that has led him to help found TKG. Connor and Joel have a lively discussion around remote working specifically in outsourced organisation like sales and contact centres as well as the future of outsourced labour.

Joel also discusses how TKG solve complex customer needs by harnessing machine learning and technology to match  client requirements with an expert partner network and a rapidly growing international marketplace.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Joel Walker: https://www.linkedin.com/in/joelwalker/

Visit CXC: www.cxcglobal.com

Visit The Knowledge Group: www.welovetoknow.com

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Houston we have lift off!

This week, Connor spoke with Program Manager at NASA Tournament Lab and the Center of Excellence for Collaborative Innovation Steve Rader. Steve leads NASA's efforts to leverage crowd-based platforms for open innovation and open talent to bring value to NASA's programs and innovation efforts around the U.S. Government.

Steve discusses his fascinating career at Nasa, how open innovation is transforming the organisation and where he sees the future of labour heading in this fascinating conversation.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Steve Rader: https://www.linkedin.com/in/steve-rader-92b7754/

Visit CXC: www.cxcglobal.com

Visit Nasa: https://www.nasa.gov/offices/COECI/index.html                  

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We have a special episode this week. Connor sat down with the team from Re-source, an open talent consulting business, about their recent merger with Open Assembly. Barry Matthews will become CEO of Open Assembly in the new set-up, while John Winsor will become chairman. Bryn Barlow will take charge of the consulting business, while Eleanor Matthews will head up the subscription side of OA.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Barry: https://www.linkedin.com/in/barry-matthews-2a51a32/

Connect with Bryn: https://www.linkedin.com/in/bryn-barlow-5043a91/

Connect with Eleanor: https://www.linkedin.com/in/eleanorwinn/

Visit CXC: www.cxcglobal.com

Visit Open Assembly: https://open-assembly.com                      

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This week's episode of The Open Talent Report has Connor chatting with CEO of Shoshin Works, Dyan Finkhousen, about the current labour landscape, the importance of the open talent revolution and what the future holds for freelancing and contract work in enterprises. Dyan has a wealth of experience open innovation having worked with General Electric, Open Assembly, Upwork, Guide and Spacely. 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Dyan: https://www.linkedin.com/in/dyan-finkhousen/

Visit CXC: www.cxcglobal.com

Visit Shoshin Works: https://www.shoshinworks.com                                     

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We are excited to present this week's episode of the open talent report, where a true industry legend joins Connor Heaney. If you are in the staffing sector, there is no doubt that you will know this weeks guest, Doug Leeby, CEO of Beeline. Connor sat down with Doug to talk about his views of the extended workforce and where the industry is headed. They dive deep into direct sourcing and discuss its role in the talent sourcing ecosystem for businesses.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Doug: https://www.linkedin.com/in/dougleeby/

Visit CXC: www.cxcglobal.com

Visit Beeline: https://www.beeline.com                                               

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In a first for The Open Talent Report podcast, we had two guests from Vicoland, Hans Ulbrich & Nicholas Weib speaking with Connor Heaney. In the episode, Connor, Hans and Nicholas take a look at Vicoland, the challenges of worker misclassification and how freelancing and open talent is shaping the future of work. 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Hans: https://www.linkedin.com/in/hans-ulrich-von-freyberg-23b80a44/

Connect with Niklas: https://www.linkedin.com/in/niklas-lieb/

Visit CXC: www.cxcglobal.com

Visit Vicoland: https://www.vicoland.com

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On this episode of the Open Talent Report, host Connor sat down with CEO and co-founder of Shortlist, Joey Frasier. Connor and Joey chat about Shortlist, the current labour landscape, remote working and what the future of work and the staffing industry may look like. Joey also spoke about the rebranding of Shortlist and what the future holds.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Joey: https://www.linkedin.com/in/joeyfrasier/

Visit CXC: www.cxcglobal.com

Visit Shortlist: https://www.shortlist.co

You can find the business Joey Mentioned in his technology recommendation here: https://www.cultureamp.com/https://www.cultureamp.com/

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On today's podcast, Connor sat down with Saleem Kajeh, founder and COO of workforce technology company WorkLlama. Connor and Saleem take a deep dive into the technology driving today's staffing industry, including the continued adoption of direct sourcing and blockchain.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Saleem: https://www.linkedin.com/in/saleemkhaja/

Visit CXC: www.cxcglobal.com

Visit WorkLlama: https://www.workllama.com

You can find the book Saleem mentioned here: https://simonsinek.com/product/the-infinite-game/

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On this week's podcast, we have Founder at LavaSourceHR, Mark Brooks-Lewis. Lavasource is a global Talent Marketplace, dedicated to the world of HR. A single platform connecting customers from any location, with people who work in or support the HR / People function.

On the pod, Connor and Mark chat about Lavasource as well as Mark's views on the current and future landscape of the talent sector.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Mark: https://www.linkedin.com/in/mark-brooks-lewis-90b8a86/

Visit CXC: www.cxcglobal.com

Visit Lavasource: https://lavasource.co.uk

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On this episode of the open talent report, Connor Heaney is joined by founder and CEO of Candidately, Jan Jedlinski. Jan talks about the challenges in the current talent landscape and what can be done to solve the labour market paradox.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Jan: https://www.linkedin.com/in/janjedlinski/ 

Visit CXC: www.cxcglobal.com

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This weeks guest is David Swanz, Global Talent Transformation Executive at IBM.  David takes us through his career leading to his current role at  IBM. David talks about the challenges in the current talent landscape and what can be done to solve talent scarcity.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with David: https://www.linkedin.com/in/dgswanz/

Visit CXC: www.cxcglobal.com

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This weeks guest is the one and only Matt Wagner, SVP and General Manager - EMEA at SimplifyVMS.  Matthew takes us through his career, his current role at  SimplifyVMS. Matt talks about the role of a VMS in the staffing industry and how it can help a business streamline its talent solutions.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Matthew: https://www.linkedin.com/in/matt-wagner-b77b033/

Visit CXC: www.cxcglobal.com

Visit SimplifyVMS: https://simplifyvms.com

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This weeks guest is the one and only John Healy, Vice President at the World Employment Confederation and is the chair of their blockchain task force. Connor and John chat about how blockchain can revolutionise contingent and open talent management through improved compliance and transparency. They also chat about the labour market paradox and what can be done to solve it.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with John: https://www.linkedin.com/in/johnwhealy/

Visit CXC: www.cxcglobal.com 

Visit World Employment Confederation: https://wecglobal.org

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This weeks guest is Erika Novak, head of client services at Utmost. Connor and Erika have a lively discussion about Utmost and its place in the contingent workforce marketplace. They also chat about the labour market paradox and what can be done to solve it.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Erika Novak: https://www.linkedin.com/in/erikahalverson/

Visit CXC: www.cxcglobal.com 

Visit Utmost: https://utmost.co

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This weeks guest is an entrepreneur, freelancer, author and Forbes contributor. Matthew Mattola from Venture L discusses all things open talent with Connor. They talk about the landscape of the gig economy and how the human cloud can be used to solve the current labour paradox.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Matthew Matola: https://matthewrmottola.com

Visit CXC: www.cxcglobal.com

Buy Matthew's book the Human Cloud: https://www.amazon.com/Human-Cloud-Changemakers-Artificial-Intelligence/dp/1400219736

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This week's guest is President of IMS Oneworld, Katie Bussey. Katie takes us into the world of Direct Sourcing, its benefits and how companies can get the most from it. IMS Oneworld provides futuristic, connected, and digital communities of people that improve an organization’s competitive advantage, brand recognition, candidate experience and overall hiring process. 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Katie Bussey: https://www.linkedin.com/in/katie-bussey-7959577/

Visit CXC: www.cxcglobal.com 

Visit IMS Oneworld: https://www.imsoneworld.com/

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This week's guest is Jan-Willem Weijers, Global Contractor Workforce Program Manager at Adevinta. This week's topic of discussion is direct sourcing in the rapidly changing labour market. Connor and Jan-Willem also chat about the labour paradox and what can be done to solve it. 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Jan-Willem: https://www.linkedin.com/in/jwweijers/

Visit CXC: www.cxcglobal.com 

Visit Adevinta:https://www.adevinta.com 

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Episode 10 is here. This week's guest is James Simmons, global head of sales at Yoh a Day & Zimmerman company. As an expert in direct sourcing James discusses its benefits and how companies can get the most from their direct sourcing programmes. He also gives his view on the future of work and what he expects it to look like.

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with James: https://www.linkedin.com/in/james-simmons-2b9769169/

Visit CXC: www.cxcglobal.com 

Visit Yoh: https://www.yoh.com

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We are excited to introduce this week's guest Praneeth Patlola. Praneeth is the CEO of WillHire a company that helps Fortune 500 enterprises upgrade their contingent labour program maturity level with a simple plug-n-play. In the podcast, Praneeth takes us through the journey that has led him to become CEO of WillHire. Connor and Praneeth have a lively discussion on the trends in the labour market and make some predictions around contingent labour and direct sourcing.   

Listen to our other episodes: 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Praneeth: https://www.linkedin.com/in/praneethpatlola/

Visit CXC: www.cxcglobal.com 

Visit WillHire: https://www.willhire.co

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We are excited to introduce this week's guest Roland Rosevear. Roland works in the Enterprise Solutions team at Freelancer.com - the world's largest open talent platform with a community of 51m people and over 20 million projects posted. Roland has a unique perspective on the future of the open talent economy from his experience as a recruitment consultant, co-founding a recruitment agency to his work at freelancer.com 

Connor and Roland discuss the hot topics in the gig economy from the sector's growth over the last few years and a view of the industry's future. 

Listen to our other episodes: 

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Thomas: https://www.linkedin.com/in/rolandrosevear/

Visit CXC: www.cxcglobal.com 

Visit Freelancer.com: www.freelancer.com

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We are really excited to present this week's podcast. Our guest this week is Thomas Jajeh, founder of Twago and CDO of Randstad Sourceright.  In the pod, Connor and Thomas discuss the open talent economy and Twago and Randstad's role in shaping the sector's landscape. They also look towards the future with a focus on open talent and gig work.

Listen to our other episodes: https://theopentalentreport.com

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Thomas: https://www.linkedin.com/in/jajehthomas/

Visit CXC: www.cxcglobal.com 

Visit Re-source: www.twago.com

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This weeks guest is the ever insightful founder of Re-Source, Barry Matthews. Connor and Barry discuss the open talent economy and what the future of the sector is likely to look like. If you are interested in the future of open talent or the gig economy, this episode is a must-listen!

Barry and Eleanor Matthews established Re-source in 2020, realising that the world of talent access was changing around them and seeing the opportunity for open talent to disrupt traditional recruitment, consulting and outsourcing models.

Listen to our other episodes: https://theopentalentreport.com

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Barry: https://www.linkedin.com/in/barry-matthews-2a51a32/

Visit CXC: www.cxcglobal.com 

Visit Re-source: www.re-source.uk

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On this week's podcast, Connor is joined by Glen Hodgson. Glen is the founder of the think tank Free Trade Europa, which focuses on promoting free trade, openness and the rule of law within the European Union and internationally. Connor and Glen have a lively discussion on all things open talent in Europe and particularly in the Nordics.

Listen to our other episodes: https://theopentalentreport.com

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Julie: https://www.linkedin.com/in/glen-hodgson-36136516/

Visit CXC: www.cxcglobal.com 

Visit Monard Law: www.monardlaw.be 

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Disclaimer, while Julie is a lawyer what she says on the podcast is her opinion and should not be taken as legal advice

Episode 4 of The Open Talent Report 

On this week's podcast, Connor is joined by Julie Van Kerckhoven Senior Associate at Monard Law in Belgium. In this episode, Connor and Julie talk about the legal frameworks in Belgium in relation to the gig economy or talent economy as it is known in Belgium. They discuss upcoming legislation in Belgium and the EU as well as how Julie sees the future employment landscape in Belgium from a legal perspective. Julie also explains what she thinks the future of work will look like with the rise of remote work and the open talent economy. 

Listen to our other episodes: https://theopentalentreport.buzzsprout.com

Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/

Connect with Julie: https://www.linkedin.com/in/julievankerckhoven/

Visit CXC: www.cxcglobal.com 

Visit Monard Law: www.monardlaw.be 

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The Open Talent Report is back with episode 3. This week Connor is joined by Julia Kermode who is the founder and director of IWORK, which was set up in 2020. They discuss all things open talent specifically in the area of independent workers rights. 

Julia has been championing independent workers rights, from agency workers, temps, gig workers, contractors, freelancers and the self-employed. Julia is a podcaster, network builder and campaigner.  She has significant knowledge, experience and insight into tax and legal issues affecting the independent workforce and the temporary labour supply chain. 

Connect with Julia on LinkedIn: https://www.linkedin.com/in/juliakermode/
Visit the IWORK website: https://iwork.co.uk/
Connect with Connor on LinkedIn: https://www.linkedin.com/in/hrmconnorheaney/
Visit the Open Talent Report website: http://opentalentreport.com

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Disclaimer, while Lucas is a legal professional what he says in the podcast, is his opinion and not legal advice

This week’s guest is LUCAS STUUROP, is attorney at law, and partner, at Lexence N.V., in the Netherlands. As an employment lawyer, Lucas has expert knowledge of the Dutch labour market and regulatory system.

In this podcast, Connor and Lucas talk about the current labour law landscape in the Netherlands and how WAB, DBA and dismissal legislation have impacted it. They discuss what businesses such as those headquartered in the US can expect when entering the labour market and their risks. Connor and Lucas also spoke about the remote working world and the future of work.

You can contact Lucas through his LinkedIn: https://www.linkedin.com/in/lucasstuurop/

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While Gareth is legal expert what he says on the this podcast is his opinion and should not be taken as legal advice

This week’s guest is Gareth Walls, is partner and head of the A&L Goodbody Employment and Incentives team in Northern Ireland. Gareth represents a number of local, national and international brands in business support, strategic workforce planning and high profile tribunal matters. He also has significant experience in corporate immigration, redundancy, re-structuring and TUPE issues. 

In this podcast Connor and Gareth talk about the current labour law landscape in the U.K, and how it has been impacted by the Taylor report and Brexit. They also discuss the recent supreme court decision on Uber drivers and the implementation of IR35, why it’s come in and the issues around it.. Connor and Gareth also spoke about the rise of remote work and what the future of work will look like.

Visit our website: http://opentalentreport.com/ or https://www.cxcglobal.com/

Connect with Connor on LinkedIn: https://ie.linkedin.com/in/hrmconnorheaney

Connect with Gareth on Linkedin: https://uk.linkedin.com/in/gareth-walls-1741658