Real Work Stories: Recent Episodes
Benjamin White
The Real Work Stories podcast is a laugh riot. Whether you work in customer service now, or have in the past, this hilarious podcast is sure to make you laugh. As the theme goes, these are real stories from real call center employees of all different types of companies across the country.
I'm back and way too often do I get told that things are illegal and I want to know is it actually illegal or do you just not like what happened?
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I would really like to know why the same rules don't apply to everyone. In some cases I really believe that's essential.
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For some strange reason this compliment really bothered me!
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Customers really need to learn to stay in their place, especially when that place has a seat with a letter and a number.
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A quick talk and my top 5 ways to know if your job is fully of crap!
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They do a great job with it but there are some other things that need to be included in the training module!
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This might be one of the craziest things I've ever heard of, I mean who does things like this? Leave the milkshakes alone!
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This is the episode about the time that we were told to log out but for some strange reason never got told to log back in, listen to find out why.
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My short list of things I think should have a customer's account cancelled effective immediately!
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I told you I have way too any Pet peeves here are a few more!
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This was by far the stupidest encounter I've ever had with a higher level member of management.
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A boss that had a particular proclivity for causing Chaos for absolutely no reason!!!!
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A few statistics I came across that I though were pretty funny
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Life has been happening in some wild ways this year but I'm back. Come listen to what happened when I went back to work.
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I remember the time Bojangles almost set my department ablaze....Listen to find out more.
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This is the story of the highest bill I've ever encountered it was somewhere between $16k-$18k I don't quite remember but either way it's too high!
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I know it sounds like an excuse but it really wasn't my fault.
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These people should not be allowed to make an appearance at the pot luck under any circumstances.
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The Episode where I talk about some of the best customer service you will probably ever experience in your life.
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This is the episode where I talk about the absolute best things to bring to the potluck!
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My top 9 list of things that should not for any reason what so ever be brought to a potluck, and if you bring it you will not be invited back.
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This is the episode where i poorly describe what I actually do for a living.
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This is the episode where I talk about what customer perceive as apathy and what the truth really is.
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This is the episode where I talk about things that customers do that are a complete and utter waste of time.
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Happy New Year! In light of the new year there are a few things that I just simply do not want to hear.
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Trigger Warning!
This just might be possibly the worst thing that a customer has ever said to me.
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Trigger Warning
This is a peek into some of the sick things that customers have said to me, recently.
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The Episode where I talk about one of the saddest parts of working in customer service. Being blamed for things we absolutely didn't do.
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It been a while but here I am back again to tell you about more Pet Peeves!!!
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I know they find it hard to believe but there are actually some things that are outside of our control!
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The episode where I talk about a few things that I've come across that customers have done that may not have been the best decision the've ever made.
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Happy Monday, this is a public service announcement to all of the fortune 500 companies. When I tell you I'm not coming trust and believe that I'm really not coming lol
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There are a lot of things I encounter while working in customer service. Here are a few things that have reached the end of what my mind can take so now I just don't care anymore.
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After being in this line of work for an extended period of time you notice that some things about you have changed. Here's a few things I've learned about myself.
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Customers do tend to let their mouths get the best of them sometime but so do employees at times. Come listen to some of the most interesting things I've ever heard said.
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This one is dedicated to everyone who does the thankless job of customer service. No matter what your role is and no matter what company you work for you are just as important as the CEO and don't let anyone tell you differently.
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This is the episode where I talk about 7 different types of customers that I find slightly more than annoying. Come find out.
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I told you I have a million and a half of these! Tune in!
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This episode brings a different meaning to workplace drama. IYKYK
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This is the episode where I talk about some of the things I wish I could get away with saying to these customers without fear of consequences or repercussions.
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In this episode I will be talking about some of the things that may or may not happen when customers are on hold.
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In this episode I talk about a phrase that has me a little perplexed. It's when customers say that something is bad customer service. What does that even mean?!?!
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Today I will be discussing things that I want to say to my customers on a daily basis, but because I need this check I have to watch my mouth!
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Happy Monday. This is the episode where I talk a little about some of the things that I wish that I could say to customers without being at risk of losing my job.
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I'm back with another bonus episode and today I will be talking about more of these pet peeves that I have. There are so many I have a hard time figuring out which ones to talk about. Come listen!
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This is the episode that I shed some light on some of the silliest things i've ever heard customers say. Tune in and tell me some of the silliesy things that you have heard before.
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On this episode I'll be talking a little about the sad reality of having to deal with customers who cannot fathom the idea of dealing with people who have a different ethnic background than they do. Have a listen.
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I'm back again with another part and with even more pet peeves! I say it over and over again because I can talk about these pet peeves all day long. I have a lot of them and I would like to hear yours too. Find me on facebook and Instagram @realworkstoriespodcast or email me at realworkstoriespodcast@gmail.com
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Your favorite podcast about everything customer service. Sadly this is a part of daily work life in some situations. Come have a listen!
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In this episode I'll be talking about a few of the people I work with and you probably work with them too. Check out the Real Work stories page on Facebook and Instagram and let me know about some of the people you work with too.
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BONUS EPISODE! Today I'm talking about famous customers that I've talked to in my line of work but it might not be exactly what you think. Tune in you don't want to miss this.
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Part 2 of some of the pet peeves I have from working in customer service you don't want to miss this episode. Also don't forget to find me on Facebook and Instagram and let me know about some of the pet peeves that you have from working in customer service and in part 3 I may talk about some of your pet peeves as well!
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The podcast where I talk about all things customer service and today I will be talking about some of the pet peeves that I have developed over the years. Tune in!
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