Customer Academy Playbook: Recent Episodes
ThinkThru, Inc.
Welcome to the Customer Academy Playbook where we help you build online training your customers will love. This show breaks down best practices in Customer Education, featuring interviews with leaders in customer education, case studies and breakdowns of real-world projects, and explores how some of the biggest teams in the world lead growth and success with education.
Great SaaS training uses 3 main building blocks - product features, training goals, and personas. If you nail the relationship between these 3 and build your courses in the right order, you'll make a catalog that scales, is easy to update, and provides great results for your customers.
SaaS #onlinecourses #SmallBusiness #BusinessGrowth #LMS #elearning #training
Remove the Overwhelm From Customer Education: https://www.thinkthru.co
Customer education has taken on new meaning as more SaaS, consulting, and impact-focused organizations leverage this strategy for scaling customer success and extending their brand beyond product features.
There are 5 types of experiences embraced by customer education leaders – each with their own benefits, challenges, and unique goals. Learn what they are and how you can implement these experiences strategically to grow and build brand through customer education.
Get the Guide Here: https://www.thinkthru.co/guides/5-customer-education-experiences
Remove the Overwhelm From Customer Education: https://www.thinkthru.co
Welcome to the Customer Academy Playbook where we help you build online training your customers will love. This show breaks down best practices in Customer Education, featuring interviews with leaders in customer education, case studies and breakdowns of real-world projects, and explores how some of the biggest teams in the world lead growth and success with education.