Experience Leadership - The Small Business Podcast: Recent Episodes

Marc Haine

Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.

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Before You Invest in AI, Ask These Questionswith Dr. Alex LeathardAI is everywhere. But is it actually helping your business, or just adding cost, confusion, and a shiny new layer of risk?

In this episode of Marc Haine Live, MARC sits down with Dr. Alex Leathard, the human-first AI advisor, to explore how business owners, managers, and leaders can adopt AI safely, responsibly, and with purpose.

About AlexWhen he's not consulting on data and AI strategy, Dr. Alex Leathard can be found with a trombone in hand, exploring the Sussex countryside, or spending time with his family.

But his deep curiosity - his love for solving complex problems - is what drives him professionally. As an independent consultant, Alex helps organizations achieve meaningful data and AI success through a human-centric, ethical, and values-led lens.

His journey has been highly varied - from university research to Big Four consulting - and he’s used that wiggly career path to hone one core truth: the biggest blocker to data success is never the tool; it's always a missing clarity or a lack of cultural alignment within the leadership team. He helps leaders bridge that gap.

Alex is offering a 30-minute clarity conversation to explore where you are on your AI journey, what problem you are trying to solve, what is working, what is not, and what kind of help you may actually need.

You will leave with an honest assessment, a prioritized list of next steps, and a clearer sense of where to go next.


Connect with Alexhttps://hecaton.consulting
alex@hecaton.consulting
/ alexleathard

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Big Ideas Fail Without a Roadmapwith Lisa AscoleseMost business owners don’t fail because they lack ideas.
They fail because they underestimate what those ideas will cost—in money, time, energy, and focus.

Whether you’re launching a new product, rolling out a service, expanding your operation, or betting big on “the next thing,” one mistake shows up again and again: leaders start with excitement and end with regret because they didn’t plan for the real investment required.

In this episode of Experience Leadership, Marc is joined by Lisa Ascolese—known as The Inventress—to unpack a lesson inventors learn the hard way and business leaders can’t afford to ignore.

What she shares applies far beyond inventing—it’s about how to build anything without bankrupting yourself along the way.

You’ll learn:

  • Why big ideas are dangerous without a roadmap
  • How to break massive goals into financially survivable steps
  • The hidden emotional cost leaders rarely plan for
  • Why optimism without structure drains businesses
  • How to decide what to do now versus what to delay

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About LisaLisa Ascolese, known globally as “The Inventress,” has developed hundreds of products, holds dozens of patents, trademarks, and copyrights, and continues to work with her clients long after their products hit the market.

She’s also the author of The Inventress’s Guide to Inventing the Right Way: All Or Nothing, Now Or Never—a practical, no-nonsense guide that blends strategy, mindset, and action, complete with affirmations and journaling to keep inventors grounded along the way.

Lisa describes herself as a “hand holder”—and after hearing her story, you’ll understand why. Her mission is simple: help inventors

Connect with Lisahttps://inventingatoz.com/
Instagram: https://www.instagram.com/the_inventress/
Facebook: https://www.facebook.com/lisa.ascolese
X: https://x.com/lisaascolese?lang=en
YouTube: https://www.youtube.com/channel/UCBLAkwl6Tf6YzCpFzTvhhOg
LinkedIn: https://www.linkedin.com/in/lisaascolese/?original_referer=

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Business Owners Become the Bottleneck (And How to Fix It)with Rory PrendergastMost business owners don’t have a time problem.
They have a decision hoarding problem.

If you’re working 60+ hours a week, constantly firefighting, answering the same questions over and over, and feeling like the business grinds to a halt the moment you step away—this episode is for you.

In this episode of Marc Haine Live, Marc is joined by Rory Prendergast, a serial entrepreneur who has built and sold three multi-million-dollar businesses, scaled a franchise across three continents in one year, and quite literally run his business while sailing across the Atlantic—without phone or email.

We unpack why SOPs don’t work the way you’ve been promised, why “common sense” disappears the moment someone becomes an employee, and why most owners accidentally become the bottleneck that keeps their business stuck.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

4-minute systems audit for next steps https://www.simplebusinesssense.com/4minuteaudit

About RoryRory Prendergast is on a mission to “Make Bigger Lives”—and he does it by helping business owners escape the grind and reclaim control of their time. Having built and sold 3 multi-million-dollar businesses and launched a global franchise in just one year, Rory knows firsthand the pain of working 60+ hours a week while your business runs you.

Today, Rory helps founders systemize their entire business in 90 days using his One Page Framework System—empowering teams to make better decisions, take ownership, and run operations without constant oversight. He teaches owners how to work on their business instead of in it, creating self-managing teams, a culture of accountability, and processes that actually stick.

From clarifying leadership frameworks to turning SOPs into actionable systems, Rory’s approach is practical, real-world, and designed to free owners from the day-to-day while scaling their operations and profits. He lives by the principle that the best businesses don’t rely on a single visionary—they rely on empowered teams, clear decision-making, and leaders who know when to step back.

Connect with Roryroryprendergast.com
team@roryprendergast.com
https://www.instagram.com/rorysbox/
https://www.linkedin.com/in/ruaidhriprendergast/
https://www.youtube.com/channel/UC8Mvo-uZvIZys_pyEy745IQ

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Financial Freedom Mistake Too Many Entrepreneurs Makewith Rebecca IreyMany small business owners are working harder than ever, earning more than ever, and still wondering why financial freedom feels like a carrot tied to a treadmill.

In this episode of Marc Haine Live, Marc sits down with Rebecca Irey, founder of Blue Skye Financial, to challenge one of the most expensive assumptions in small business: that if the business keeps growing, the owner will eventually be financially free.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About RebeccaRebecca Irey is the founder of Blue Skye Financial and a financial advisor on a mission to help women break free from financial dependence and confusion. She works with women, families, and entrepreneurs to design tax-efficient retirement strategies and long-term wealth plans that prioritize independence and legacy. Rebecca believes financial literacy is power—and that women deserve a seat at the head of the financial table.

Connect with Rebeccawww.blueskyefinancial.com
rebecca@blueskyefinancial.com
Facebookfacebook.com/blueskyefinancial
Instagraminstagram.com/blueskye_financial
LinkedinBlue Skye Financial | LinkedIn YoutubeBlue Skye Financial"

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Leadership Layer Every Growing Business Needswith Nick AvariaYour company may have a strong plan, a decent strategy, and a team that works hard every day.

So why is scaling still so painfully slow?

For many small and mid-sized businesses, the problem is not the product. It is not the market. It is not even the effort.

In this episode of Marc Haine Live, Marc sits down with Nick Avaria, an agency growth and leadership scaling expert who has bought and sold seven agencies and helped scale multiple companies into the seven- and eight-figure range.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About NickNick has spent over a decade as an agency owner, and scaled multiple agencies past multiple 7 and 8-figures per year. He has bought and sold 7 agencies and is no stranger to merging leadership teams and company cultures. His philosophy is simple: Make more profit, re-invest that into training for your staff, they perform better, so you pay them more (above market, preferably), hire new top performers to inject new energy into your team, and repeat.

Nick started consulting with other agency owners when he saw how burnt out his peers were while trying to scale and working 60+ hours per week. He wants them to see their hard work pay off so they can grow fantastic work places where employees and clients can thrive, all while spending less time behind their desk.

He has been in (and still is in) the trenches, he still owns agencies, and now he’s finally found a system that consistently scales agencies at high profits.

Free 30-minute audit: https://www.agencyacquisitions.io/book-a-call/

Connect with Nickhttps://www.agencyacquisitions.io/
nick@agencyacquisitions.io
https://www.linkedin.com/in/nickavaria/
https://www.instagram.com/nick_avaria/
https://www.youtube.com/@AgencyAcquisitions

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Science of Making It Without Losing Yourselfwith Trevor G. BlakeToo many business operators and managers are trapped in a dangerous cycle of stress, overwork, reactive decision-making, and burnout.

They believe that success requires constant sacrifice. Longer hours. More pressure. Less sleep. Fewer boundaries. A calendar that looks like it lost a bar fight with a spreadsheet.

In this episode, Trevor G. Blake challenges the traditional hustle-culture model and shares how business leaders can build high-performance companies through clarity, focus, emotional resilience, and sustainable operating habits.

About TrevorTrevor G. Blake is a physicist, serial entrepreneur, and internationally bestselling author of Three Simple Steps. Over the course of his career, he built and sold multiple companies collectively valued at more than $600 million while challenging the traditional “burnout and hustle” model of success.
Today, Trevor teaches entrepreneurs and professionals how to improve performance, clarity, leadership, and emotional resilience through practical principles rooted in psychology, neuroscience, and focused execution. His work has impacted audiences worldwide through books, mentorship programs, and transformational education.

Connect with Trevorhttps://scienceofmakingit.com/
https://www.tiktok.com/@the.science.of.making.it?lang=en
https://www.instagram.com/the.science.of.making.it/
https://www.linkedin.com/in/trevorgblake/

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How Business Leaders Can Create Real Value with AIwith Dr. Fern HalperBusiness leaders everywhere are being told they need to “use AI” before they get left behind. Wonderful. Helpful. Not terrifying at all.

In this episode of Marc Haine Live, Marc sits down with Dr. Fern Halper, Founder of the AI Foundations Group, VP and Senior Research Director for TDWI, and author of Data Makes the World Go ’Round: The Data, Tech, and Trust Behind AI Success. Together, Marc and Fern explore why AI adoption is not just a technology issue. It is a leadership issue, a data issue, a trust issue, a workflow issue, and, yes, sometimes a “maybe we should stop clicking buttons and call this a strategy meeting” issue.

About FernDr. Fern Halper is VP and Senior Research Director for TDWI and founder of the AI Foundations Group. She has spent more than two decades researching analytics, data management, governance, and artificial intelligence, and has been recognized as a Top 50 Thought Leader in Agentic AI. Fern is a widely respected industry speaker, researcher, and author who has written several well-known technology books, including Cloud Computing For Dummies and Big Data For Dummies. Her latest book, Data Makes the World Go ’Round, explores the organizational, operational, data, and governance foundations required for successful enterprise AI adoption.

Her book: Data Makes the World Go ’Round: https://zurl.co/ifEKL

Connect with Fern www.aifoundationsgroup.com
LinkedIn - fbhalper (www.linkedin.com/in/fbhalper)

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Your Marketing Isn’t Working — And How to Fix Itwith Sacha AwwaIs your small business wasting money on marketing that is not generating consistent leads, customers, or revenue?

In this episode of Experience Leadership, Marc sits down with Sacha Awwa, Marketing Strategy Expert, founder of Sacha Awwa Marketing Group, co-founder of My Marketer Mentors, and host of the Uncomplicate It podcast.

About SachaMarketing strategist Sacha Awwa, founder of Sacha Awwa Marketing Group (SAMG) and host of the Uncomplicate It podcast, is on a mission to stop small businesses from wasting money on the wrong marketing strategies. Her podcast dives into the “why” behind founders’ journeys and explores the ever-changing marketing landscape with fellow experts.“Every day, I see brilliant entrepreneurs spending on strategies that were never built for them,” Sacha says. “They choose popular tools over the right ones for their stage of growth. That cycle ends now.”With a background in design and a sharp analytical mind, Sacha’s path took her from agencies to tech startups, where she mastered blending customer-focused strategy with real-world execution. She’s also the co-founder of My Marketer Mentors, a community built by small business owners for small business owners, helping them confidently navigate the marketing landscape.SAMG brings clarity, strategy, and results to businesses that need it most.

Connect with Sachawww.mymarketermentors.com

https://www.linkedin.com/in/sachaawwa
https://www.instagram.com/uncomplicate__it

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Manager Mistakes That Kill Team Trustwith Paul LeonNew managers don’t usually set out to become toxic. They don’t wake up, sip their coffee, and say, “Today, I shall destroy team morale before lunch.” But it happens.

In this episode of Experience Leadership, Marc sits down with Paul Leon, host of The Manager’s Mic Podcast, to explore the accidental habits that kill rapport between managers and their teams.

This conversation is especially valuable for newer people managers in sales, customer service, operations, hospitality, retail, and other people-facing businesses where relationships drive results. Because here’s the expensive problem: many team members don’t leave because of the company logo on the building. They leave because of the person they report to.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About PaulPaul Leon is the host of The Manager’s Mic Podcast, where he helps managers, leaders, and business owners improve the way they communicate, sell, lead, and build trust with their teams.

Having worked with more than 500 companies, Paul brings a practical, real-world perspective to the challenges people managers face every day — especially newer managers who were promoted because they were great at the job, but were never really trained to lead people.

His work focuses on helping managers build rapport, strengthen team relationships, improve sales conversations, and create healthier workplace cultures without burning themselves out in the process.

Paul’s own story adds another layer to his message. Once a college dropout, he is now completing his MBA in April 2026, proving that growth is not about where you start. It is about what you are willing to learn, apply, and improve.

Through The Manager’s Mic, Paul gives leaders practical tools, honest insights, and real strategies to help them become the kind of managers people want to follow.

Connect with Paulhttps://www.themanagersmic.com/

LinkedIn - / paulleon
YouTube - / @managersmicpodcast
Facebook - https://www.facebook.com/share/14QTEM...

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How Leaders Can Spark Initiative Without Burnoutwith Allan MooreMost organizations are sitting on a gold mine of untapped talent—and they don’t even know it.

Employees feel boxed in. Managers are overwhelmed. HR can’t possibly uncover every hidden skill, curiosity, or ambition inside the building. The result? Motivated people slowly disengage… not because they lack drive, but because they don’t see a door worth walking through.

In this episode of Marc Haine Live, Marc sits down with international keynote speaker, storyteller, and unapologetic rule-bender Allan James Moore to tackle a deceptively expensive problem: how do you get people to take any step—no matter how small—toward their goals and purpose?

Al introduces his powerful WWPCD mindset — “What Would a Party Crasher Do?” A practical, human approach to career growth that encourages employees to explore opportunities horizontally and vertically without waiting for permission. Because growth doesn’t always come with an invitation.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About AllanAllan James Moore is a safety and motivational keynote speaker like no other. A storyteller and career keynote speaker, Moore got his start doing open mics at comedy clubs. He would go on to lead one of the most unique, off-beat careers imaginable, including being an exotic dancer, a professional soccer player, a Mandarin interpreter and translator, a kindergarten teacher and even a hand model among other unique experiences and occupations. He holds a Master of Arts in Leadership degree and has travelled to over fifty countries and worked on four different continents, managing diverse workforces in both English and Mandarin, and has held leadership positions in safety for more than twenty years at Fortune 500 companies such as Stanley Black and Decker and Wood Group.

Connect with Allanallanjamesmoore.com

About Your Host, Marc Haine

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand.

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
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  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Leaders Must Rethink Talent Development in the Age of AIwith Melissa JennerMost organizations don’t have a retention problem… they have a misdirected growth problem.

In this episode of Marc Haine Live, we tackle one of the most misunderstood—and expensive—leadership challenges in business today: why the wrong people leave, and the wrong people stay.

Thrive HR on 12 May at 2pm MT a webinar on“How to adapt your workforce to AI” - all are welcome, here is link to register https://my.demio.com/ref/BYmTTlq6tTYf... Attendees will have an opportunity to receive a free audit of their workforce and opportunities.

About Melissa Melissa Jenner is the Founder of ACTVO®- the world’s first Ai-enabled Career Navigation System, designed for self-directed people and teams. The problem it solves? How to independently improve your performance, build new skills on the job, see what you’re next job or gig should be - and how to mobilize and move jobs & careers easily - in a workforce adapting to AI. She’s a former Global Leader in Fortune 500 companies including Microsoft and Barclays, based across 3 continents (US, UK & Australasia) with lived leadership experience in Fintech, Banking, Government Services, Design & Marketing. Latterly she has spent the past decade turning a ‘side-hustle’ into two successful businesses - Start Now and Actvo. Through these businesses she has worked with thousands of people worldwide - professionals and organizations on how to design effective career strategies, pivots, design new businesses, guided workforce transformation, and turned her highly effective methodology & IP for Career Design, into a fully digital, AI-guided process offered to the market to democratize access to career guidance/coaching - for a starting price of $10 per month. Melissa is also the Author of Emotional Leadership and a Leading voice on the intersection of careers, identity, and the future of work in the age of AI. She spends her time between the mountains of Queenstown in NZ’s spectacular Central Otago, and in Denver / Boulder - Colorado’s emerging Startup hubs.

Connect with Melissahttps://www.actvo.ai/

melissa@actvo.ai / melissa-jenner-actvo Website: https://www.actvo.ai/ Personal Website: http://www.meljenner.com/ Substack: https://meljenner.substack.com/

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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You Didn't Hire the Wrong People. You're Just Destroying the Right Oneswith Allison Al-KhemiaMost leaders don’t have a hiring problem. They have a clarity problem.

In this episode of Marc Haine Live, I sit down with Allison Al-Khemia, Executive Advisor and creator of the Holographic Model of Leadership™, to unpack why team underperformance, disengagement, slow decision-making, and even revenue plateaus may have less to do with bad hires and more to do with unresolved leadership pressure.

Check out Allison's session on April 29th: What Got You Here Will Cripple You There™" on how to grow effectively without working harder: https://www.alchemywithallison.com/wh...

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About AllisonAllison Alkhemia is an executive advisor to founders and senior leaders navigating complexity, growth, and high-stakes decision-making. With 22 years of coaching under her belt, she is the creator of the Holographic Model of Leadership™ — a framework built on the principle that whatever is unresolved in a leader gets distributed outward through everything they touch, and amplified by growth. Her work focuses on reducing leadership drag, helping organizations clarify authority, distribute decision-making, and move forward without sacrificing standards or control. Since 2021, Allison has advised leaders across professional services, medical, finance, fintech, and nonprofit environments. She lives in Fort Collins, Colorado with her three sons.

Connect with Allisonwww.allisonalkhemia.com
Allison Carney Baker (Al-Khemia) - LinkedIN
@alchemywithallison - IG

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Systems Matter More Than Talent in Business Growthwith Scott AbbottMost businesses don’t fail overnight—they slowly drift into inconsistency, misalignment, and stalled growth.

In this episode of Marc Haine Live, Marc sits down with Scott Abbott, founder, CEO, executive coach, and 4X best-selling author, to unpack how leaders can build, run, and scale a great company—while still living a fulfilling life.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About ScottScott likes to think of himself as an architect, builder, and custodian of prosperous and resilient companies, leadership, and growth. With regard to his skills and credentials, he has 35+ years of experience and expertise launching, operating, buying, and selling great companies. Along the way, Scott has raised $35M+ in venture capital (with 3 successful exits) and has been honoured to lead teams that generate billions in sales, serve thousands of clients, and hire hundreds of employees.

He is honoured to be a finalist for an E&Y Technology Entrepreneur of the Year Award, Inc. 5000 Winner, Entrepreneur in Residence at Indiana University, Kelley School of Business, Fast Company Executive Board Member, and authored 4 best-selling books: BOS-UP, BOS-UP Moments, Level-UP, and The Co+Factor. As for his current vocations: he has the joy and privilege for being a Founder & CEO, Business and Executive Coach, Angel Investor, and Board Member. Through his companies Straticos and BOS-UP, Scott has personally consulted and advised 100s of organizations, and facilitated 1000s of individual coaching sessions.

Connect with ScottWhat is your website URL?
www.leadwithscott.com
@scottabbottabc

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 296: Why Your Business Stopped Growing (And You Didn’t Notice)with Kevin LawrenceMost businesses don’t fail because they make one big mistake. They fail because they slowly drift.

One quarter looks okay. Then another. Then suddenly—growth stalls, momentum disappears, and nobody can quite explain why.

In this episode of Marc Haine Live, I sit down with Growth Advisor Kevin Lawrence to unpack why companies stop scaling—even when they have smart leaders, strong teams, and solid products.

We explore the hidden forces that quietly pull organizations off track, the early warning signs most leaders miss, and the psychology that derails growth long before the numbers show it.

Kevin shares practical frameworks from his work with companies scaling from tens to hundreds of millions, including the powerful “4 Forces of Growth” model, and what it truly means to operate as a Growth CEO.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About KevinKEVIN LAWRENCE has spent three decades cracking the code on how to keep companies growing. Working side-by side with CEOs and leadership teams across North America, the Middle East, Asia, Australia, and Europe, he has developed a proven approach to help companies go from tens of millions to hundreds of millions in revenue. His insights are born from hands-on experience. Kevin is the author of Your Oxygen Mask First, a book that equips high-performing executives with seventeen powerful habits to drive sustainable growth while managing stress, protecting their mental health, and staying resilient under relentless pressure. He was a key contributor to Scaling Up (Mastering the Rockefeller Habits 2.0). His latest book, The 4 Forces of Growth: Defy the Odds and Keep Your Company Scaling, is the must have guide to becoming a leader with impact far beyond the balance sheet, helping you to keep your company evolving and create a legacy that matters. Based in Vancouver, Canada, he leads Lawrence & Co, a boutique firm of growth advisors.

Connect with Kevin www.lawrenceandco.com
kevin@lawrenceandco.com
/ coachkevinlawrence
Twitter: @lawrenceandco1
Instagram: @lawrenceandcoadvisors

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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PR for Small Business: What Actually Workswith Steve TurnerMost businesses think PR means getting featured in the media.

And that misunderstanding is costing them thousands.

In this episode of Experience Leadership, Marc sits down with public relations expert Steve Turner to unpack the real role of PR—and why most companies get it completely wrong.

If you’ve ever invested in publicity, hired a PR firm, or tried to “get your name out there”… only to see little or no return, this conversation will hit close to home.

Steve shares what effective PR actually looks like, why publicity alone doesn’t build trust, and how even small businesses can create strategic campaigns that generate long-term credibility and growth.

With over 30 years of experience and clients ranging from small businesses to global brands like Northwestern Mutual and Tony Robbins, Steve breaks down the five must-haves of a successful PR strategy—and the costly mistakes most leaders don’t even realize they’re making.

If you’re serious about building a brand people trust—not just recognize—this episode is a must-watch.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About SteveSteve Turner is the Principal and Owner of Solomon Turner PR, an award-winning public relations firm based in St. Louis that has been recognized as one of the top PR firms in the region for 17 consecutive years. With more than 30 years of experience, Steve has helped organizations of all sizes—from small businesses to global brands—build credibility, strengthen their messaging, and achieve meaningful, long-term results through strategic public relations.

Over the course of his career, Steve has worked with notable clients including Northwestern Mutual, Coldwell Banker, SSM Healthcare, and Tony Robbins. He is a frequent contributor to major media outlets such as The Wall Street Journal, PR Week, NPR, and the Los Angeles Times, and has been recognized as a “Rockstar Publicist” by Authority Magazine. His work consistently bridges the gap between smart strategy and real-world execution—something many organizations struggle to achieve.

Steve is also the author of PR That Works: Real Strategies. Real Campaigns. Real Results., a practical guide built on real case studies from his career. Through his writing, speaking, and consulting, he helps business leaders understand how to use PR the right way—not as a quick hit of publicity, but as a long-term strategy to build trust, credibility, and brand strength.

Connect with Stevehttps://solomonturner.com, https://getprthatworks.com
/ steveturnerpr ,
/ steveturnerpr ,
Steve Turner (@steveturnerpr) / X

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How Great Leaders Build the Next Version of Their Businesswith Ash SeddeekMost leaders are stuck… not because they lack talent, but because they’re too busy managing today to design tomorrow.

They’re optimizing processes, tweaking systems, and sitting in back-to-back meetings—while the future of their business quietly drifts further out of reach.

🛎 In this episode of Marc Haine Live, we tackle one of the most expensive blind spots in business: the inability to clearly envision—and execute—the next level of transformation.

My guest, Ash Seddeek, a Leadership Communication Strategist and Executive Presence Expert, shares powerful frameworks that help leaders break out of reactive mode and step into visionary leadership.

We explore:
• The Tension Index and how it reveals the gap between where you are and where you should be
• The TIE Model to uncover transformational opportunities across your business
• The concept of Exponential Value Moments (EVMs)—small shifts that create massive impact
• And why the best leaders become Chief Excitement Officers, not just operators

If you’ve ever felt like you’re working harder but not moving forward… this episode will show you how to stop managing the present—and start building the future.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About AshAsh Seddeek is the Founder and CEO of the Executive Greatness Institute, where he helps executives,
founders, and leadership teams communicate with conviction, clarity, and presence. A two-time Fulbright Scholar, Marshall Goldsmith Certified Executive Coach, and bestselling author, Ash has coached leaders at Cisco, Google, Uber, HPE, and Sprinklr to deliver powerful strategic narratives that inspire action and accelerate transformation. He holds an MBA from Santa Clara University with executive education from Harvard Business School and Stanford GSB. Ash also founded Intelligent Context AI, an incubator for AI-driven ventures, including YamaPay and Mivante. His mission: help leaders find their voice, tell their story, and realize their boldest ambitions.

Here is the info about the strategic leader planner https://www.lulu.com/shop/ash-seddeek...

Connect with Ashwww.executivegreatness.com
www.communicatewithclarity.co
www.leadeffectively.co

ash@connectwithash.com
LinkedIn: www.linkedin.com/in/ashseddeek

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Knowledge Drain: What Happens When Senior Employees Retirewith Dr. Andi SimonEvery business leader knows people eventually retire.

What most leaders don’t realize is that when someone walks out the door… they take decades of experience, relationships, judgment, and cultural memory with them.

And most organizations aren’t ready for that moment.

In this episode of Marc Haine Live, I sit down with Dr. Andi Simon, corporate anthropologist and CEO of Simon Associates Management Consultants, to unpack the hidden business risks of retirement.

Too many companies treat retirement like an HR paperwork process. But the reality is far bigger. When senior people leave, organizations often lose critical tacit knowledge — the unwritten “how things really work” inside the business.

The result?

  • Customer relationships weaken.
    Leadership pipelines wobble.
    Teams lose confidence.
    And productivity quietly dips.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About AndiDr. Andi Simon is a corporate anthropologist, CEO of Simon Associates Management Consultants, and a globally recognized expert on culture change, leadership transitions, and business growth.
With over two decades of experience helping organizations rethink how they operate, Andi brings a unique lens to business strategy — blending anthropology, behavioral science, and Blue Ocean Strategy to uncover what truly drives performance.
She has conducted more than 500 strategy workshops worldwide, guiding companies in healthcare, financial services, manufacturing, and professional services through complex transitions — from digital transformation to succession planning.
With over 400 episodes, her podcast, On the Brink with Andi Simon, was ranked 18th among the top podcasts on the topic of Change.
Before founding her firm, she held senior leadership roles in banking and healthcare, where she led major operational turnarounds under intense regulatory and financial pressure.

She is the author of:
On the Brink: A Fresh Lens to Take Your Business to New Heights
Rethink: Smashing the Myths of Women in Business
Women Mean Business

Her newest work, Rethink Retirement: It’s not the end but the beginning of what’s next, focuses on The Hidden Cost of Retirement for Businesses — helping leaders redesign retirement transitions to protect knowledge, culture, and long-term value.

Connect with Andihttps://www.simonassociates.net
www.andisimon.com
asimon@simonassociates.net

/ andisimon
/ simonassociatesmanagementconsultants
https://x.com/Andisamc

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How Leaders Can Fix Hybrid Before It Breaks Your Culturewith Ranya NehmehHybrid work was supposed to be the silver bullet. Instead, it turned into a rubber band—stretching teams thin, snapping collaboration, and leaving leaders holding the pieces. While organizations rushed into “flexibility,” they forgot to redesign the one thing holding their culture together: the office.

🛎 In this episode of Marc Haine Live, we sit down with Senior HR Strategist, author, and future-of-work powerhouse Ranya Nehmeh, whose newest book In Praise of the Office argues that the workplace isn’t dead—it’s just misunderstood.

Ranya breaks down:
• Why hybrid work still isn’t working (and no, it’s not because people “don’t want to come in”)
• Why engagement is dropping even as flexibility rises
• How the office—used intentionally—becomes the home base for trust, collaboration, and culture
• The leadership blind spot that’s costing companies connection, creativity, and performance
• The future of work models that actually support belonging

You’ll walk away with practical tools to design a hybrid system that WORKS—one based on trust, purpose, and human connection rather than attendance tracking and hope.

If you’re a leader struggling with disengaged teams… or wondering why your hybrid policy is producing meh results… this episode hands you clarity on a silver platter.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About RanyaRanya Nehmeh is a senior HR strategist with expertise in people strategy, HR policy, leadership development, and talent management. She has held key HR roles at the OPEC Fund for International Development in Vienna and the European Central Bank in Frankfurt. She is a lecturer at the University of Applied Sciences for Management & Communication in Vienna and the author of In Praise of the Office: The Limits to Hybrid and Remote Work (2025) and The Chameleon Leader: Connecting with Millennials (2019).

Ranya holds a master’s in industrial relations and human resource management from the London School of Economics & Political Science (LSE) and a Doctor of Business Administration from the Swiss Management Center in Zug. Her recent articles, co-authored with Wharton professor Peter Cappelli, include “Hybrid Still Isn’t Working” (Harvard Business Review July/August 2025), “Sustainable Agility: How HR Can Survive the Rapid Pace of Change” (People + Strategy Journal, SHRM, July 2024), “It’s Time to Do Away with ‘Dry Promotions,’” (Harvard Business Review, July 2024) and “HR’s New Role” (Harvard Business Review, May/June 2024 magazine).

Get her book: In Praise of the Office: The Limits to Hybrid and Remote Work.

Connect with Ranya www.ranyanehmeh.com
info@ranyanehmeh.com

/ ranyanehmeh
/ ranyanehmeh
/ ranya.nehmeh
/ @ranya.nehmeh

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
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Command, Communicate, Carry Out: The Crisis Leadership Formulawith Patrick Hardy
What happens when disaster strikes your business?

Flood. Cyberattack. System failure. Security threat.

Most organizations believe they’re prepared because they have a disaster plan. But when a real emergency happens, something unexpected occurs: people freeze.

This phenomenon—known as the bystander effect—can paralyze organizations at the exact moment decisive action is needed.

In this episode of Marc Haine Live, Marc sits down with Disaster Patrick, a crisis response expert known for stress-testing disaster programs in extreme environments.

Patrick shares how leaders can replace outdated disaster plans with something far more effective: an Elite Crisis Team mindset.

About PatrickDisaster Patrick isn’t your ordinary disaster professional; he stress-tests disaster programs them in the most extreme environments on earth. From performing 28 hours of non-stop CPR to testing engineering limits of Lego Structures in 200-mile-per-hour wind tunnels, he’s the mastermind behind the C3 Method: Command, Communicate, and Carry Out. Through his 'Disaster Lab' on YouTube, he’s helping businesses move beyond the 'red binder' to build elite teams that don't just survive a crisis—they command it.

Connect with Patrickwww.disasterpatrick.com
‪@DisasterPatrick‬

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
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  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Become Ridiculously Easy to Do Businesswith David AvrinWhy do customers leave—even when they say they’re satisfied?

Here’s the uncomfortable truth: satisfaction isn’t loyalty. And in today’s marketplace, frustration isn’t a surprise anymore… it’s expected.

In this episode of Experience Leadership, I sit down with globally recognized customer experience expert David Avrin, author of Ridiculously Easy to Do Business With, to tackle one of the biggest and most expensive problems organizations face: built-in friction.

Policies. Procedures. Silos. “That’s just how we do it.”
All of it adds up to customer frustration—and your customers are reacting.

David shares powerful research from 2026, revealing that when customers encounter friction, only 14% do nothing. The other 86% take action—and most of that action hurts your business. They leave. They tell others. They disengage.

We unpack:
• Why customer satisfaction is no longer a reliable predictor of loyalty
• Why customers now give only one or two chances
• Why your most dangerous customers rarely complain
• And how to use behavioural research to predict what frustrated customers will actually do

If you want to attract, retain, and protect your customers in a market where switching is easy and patience is thin, this conversation is your wake-up call.

🚨 Get David's 2026 Report here 👉🏼 https://www.ridiculouslyeasy.com/report

About DavidOne of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in over 30 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses.

David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books, including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With.

Connect with Davidridiculouslyeasy.com
https://www.instagram.com/therealdavidavrin
https://www.youtube.com/channel/UCtH4DdaOhbturnA9OI80kPw
https://www.facebook.com/DavidAvrinFans
https://www.linkedin.com/in/davidavrin/

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
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  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Courageous Leadershipwith Rick DenleyStruggling to retain top talent?

In this episode of Marc Haine Live, Growth Leader Rick Denley reveals why courageous leadership is the missing piece in attracting, engaging, and retaining high-performing teams.
Only 44% of employees are fully engaged at work. That means most teams are underperforming — and many leaders don’t even realize it.

In this conversation, you’ll learn:
• Why trust is the new competitive advantage
• How to empower people through purpose and participation
• Why investing in growth keeps top performers
• The difference between control-based and trust-based leadership
• Practical steps to become a courageous leader

If you want people to rise with you — you must lead in a way worth rising for.

Connect with Rick:Website: https://rickdenley.com/
Instagram: https://www.instagram.com/rick_denley/
LinkedIn: https://www.linkedin.com/in/rickdenley/

Book: REINVENT YOURSELF

About RickRick is a courageous leader. Having led multinational corporations for decades and coaching high-level executives, entrepreneurs and athletes. Looking to share his learnings, he wrote what became a best-selling book entitled ’REINVENTEDYOURSELF, a blueprint to assist people to make courageous changes through any mess, mission or movement they are on. Drawing on his personal experiences of change, he himself changed to pursue his dream of entrepreneurship by founding Peak Performance Leadership.

His solopreneur efforts help others grow into their best version of themselves. Leveraging his career and life experiences, he shares his successful Change Growth Formula to thousands through his speaking, coaching and consulting. Rick is a sought-after keynote speaker and renowned coach. Rick’s philanthropic efforts as an amateur boxer and triathlete raise funds to end cancer in our lifetime. Rick Denley is a COURAGEOUS LEADER! He is the best-selling author of REINVENT YOURSELF, and a top authority on growth through CHANGE LEADERSHIP. With over 30 years of scaling and growth success—leading multinational corporations, coaching executives, and professional athletes—Rick EMPOWERS LEADERS to transform and maximize their INFLUENCE AND IMPACT.

His philanthropy involves being an UNDEFEATED AMATEUR BOXER and TRIATHLETE, raising funds & awareness for cancer research at The Princess Margaret Hospital. As an award-winning international COACH, CONSULTANT & SPEAKER, Rick has INSPIRED THOUSANDS worldwide to break barriers and reach THEIR PEAK PERFORMANCE.

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How Leaders Accidentally Become the Bottleneckwith Brad PoulosMost business owners are exhausted—not because they’re lazy, but because they’re trying to carry a business that was never designed to support them.

In this episode of Marc Haine Live, Canada’s Small Business Professor Brad Poulos explains why many of the problems owners obsess over aren’t real problems at all—and why stepping back can sometimes be the most profitable move you make.

You’ll learn:
• Why most businesses fail from small mistakes, not big ones
• How decision overload destroys scale and cash flow
• When growth is actually the wrong goal
• Why letting go is a leadership skill—not a risk

This episode is a must-watch for founders, operators, and managers who want a business that works for them—not one they constantly rescue.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About BradBrad Poulos—known as Canada’s Small Business Professor—helps entrepreneurs think clearly about hard decisions.

He’s not a theorist. He’s an operator.

Brad has started businesses, sold some, closed others, and scaled a startup to #8 on the Profit 100 list. He has raised capital as a public company CEO on both Wall Street and Bay Street. In other words, he’s lived the pressure, the payroll anxiety, the growth excitement—and the occasional “what was I thinking?” moment that comes with building something real.

For the past 16 years, Brad has taught entrepreneurship, strategy, and small business at Toronto Metropolitan University, where he also launched Canada’s first Cannabis Essentials course series. He is the author of Most Problems Solve Themselves and The Small Business Operator’s Manual, and co-author of From Pitch to Payoff.

Brad’s philosophy is simple:
Build a business that is profitable, focused, and built to last.

No startup theatre. No jargon. Just practical operating principles that work in the real world.

Connect with Brad📍 Website: bradpoulos.com
📧 Email: brad@poulos.com
🔗 LinkedIn: https://www.linkedin.com/in/bradpoulos/
📘 Facebook: https://www.facebook.com/brad.poulos

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Hidden Signals That Shape Leadership Impactwith Dr. Scott HutchesonMost leaders think their impact comes from intelligence, experience, or authority.

And that belief is quietly costing them trust, momentum, and results.

In this episode of Marc Haine Live, I’m joined by Dr. Scott Hutcheson, professor and author of Biohacking Leadership, to challenge one of leadership’s most dangerous myths: that good intentions equal positive impact.

Scott explains why leadership impact is shaped less by strategy and more by the biological and behavioural signals leaders send every single day—often without realizing it. When those signals create stress, uncertainty, or inconsistency, even highly competent leaders see their impact stall or backfire.

In this conversation, we unpack:

  • What leadership impact really is (and why most leaders misunderstand it)
  • Why small, repeatable behaviours matter more than charisma or expertise
  • How inconsistency quietly erodes trust—even when decisions are “right”
  • Practical ways to increase impact without working harder or saying more

If you’ve ever thought, “I don’t get it—I’m doing everything right,” this episode might explain exactly what’s happening.

About ScottDr. Scott Hutcheson is a professor, author, and practitioner whose work focuses on leadership, team, and organizational performance through the biology of behaviour. He’s worked with over 4000 leaders from 147 different countries.

Connect with Dr. Scott www.scotthutcheson.com

Linkedin: / scotthutcheson

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Working Harder Isn’t Fixing Your Business Bottleneckwith Camilla BignellHard work isn’t broken—but it won’t fix a broken bottleneck.

In this episode of Marc Haine Live, Business Bottleneck & Flow Expert Camilla Bignell reveals why businesses stall even when teams are working flat out. We explore how unclear ownership, messy handoffs, and inconsistent decision-making quietly drain time, money, and energy—and what leaders can do to restore flow without burning out their people.

About CamillaCamilla Bignell is a Business Bottleneck & Flow Expert known for her “no judge, gentle nudge” approach. She helps service-based business owners and teams stop blaming or overworking the wrong thing by restoring flow where it breaks first… clarity, communication, and follow-through - so the business runs with less scrambling and more enjoyment.

Connect with Camillawww.camillabignell.com
Camilla@CamillaBignell.com
LinkedIn: https://www.linkedin.com/in/camillabignell/
Facebook: https://www.facebook.com/CamillaBignellCoaching

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Building Predictable Growthwith Skip WilsonMarketing is officially broken — and it’s costing businesses tens of thousands of dollars they don’t even know they’re wasting.

If your customer acquisition costs have skyrocketed, your SEO traffic has tanked, your Meta ads cost more than your last vacation, and your team is drowning in a dozen disconnected tactics… you’re not alone.
And — spoiler alert — it’s not your fault.

In this episode of Marc Haine Live, we sit down with Skip Wilson, The Advertising Systems Architect, to unpack why the old marketing playbook has collapsed and what business operators need right now to stay profitable in today’s fragmented, volatile advertising landscape.

About SkipSkip Wilson is the CEO and co-founder of DRAFT Media Partners, a multi-division ad-tech and advertising operating system serving brands, agencies, franchises, and high-growth businesses across the country.
He specializes in helping business operators transform chaotic marketing into unified, profitable systems that work across every advertising platform.
Skip has worked with hundreds of companies and manages millions in advertising spend annually.
His mission is simple: bring structure, clarity, and results back into advertising.

Connect with Skip https://draftmediapartners.com/
info@draftmediapartners.com

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Silent Reason Sales Conversations Failwith Jake StahlMost leaders don’t lose deals because they say the wrong thing.
They lose them because they misread the room.

🛎 In this episode of Marc Haine Live, I sit down with communication strategist Jake Stahl, the creator of Neurostrategy, to unpack why conversations stall, follow-ups die, and meetings that feel “great” somehow go nowhere.

Get Jake's book here: http://amazon.com/dp/B0G4X3SW4B

About JakeJake Stahl is a communication strategist, behavioural psychology specialist, and creator of the STRATA™ framework. This approach teaches people how to read others in real time, communicate with confidence, and command any room.

Through his work with founders, solopreneurs, fractional executives, and sales teams across multiple industries, Jake has trained thousands of professionals to read body language, decode hidden signals, and influence decisions without pressure or performance-based expectations. His methods blend social psychology, presence mechanics, and practical communication tactics that help people speak so others listen—whether in a boardroom, sales call, or high-stakes conversation.

Jake is also the CEO and Co-Founder of Orchestraight™, an AI-powered business development engine that uses neurostrategic communication principles to help leaders craft persuasive messaging, build trust faster, and create clarity in complex conversations.

Known for his direct, real-time teaching style, Jake has become a go-to advisor for entrepreneurs and leaders who want to improve their communication skills, elevate their presence, and earn respect the moment they speak.

Own the Room is his definitive guide to the psychology of being seen, heard, and taken seriously—no matter who’s sitting across from you.

Connect with Jakewww.orchestraight.com
jake@jakestahlconsulting.com
https://www.linkedin.com/in/jakestahl/
https://www.tiktok.com/@jakethemindmechanic?lang=en
https://www.youtube.com/@UC0QjgKR-3e05rJo19HMx6JA
https://www.instagram.com/jakethemindmechanic/
https://podcasts.apple.com/us/podcast/own-the-room/id1800525151

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Your Money Story Is Costing You More Than You Thinkwith Bill CatesMost business owners don’t have a revenue problem.
They have a money story problem.

They work harder. Sell more. Grind longer.
Yet profits feel slippery, savings are “someday,” and financial stress hums quietly in the background—like a fridge that never stops buzzing.

In this episode of Marc Haine Live, host Marc Haine sits down with Bill Cates, Exponential Growth Coach, Hall of Fame speaker, and author of The Hidden Heist, to expose the invisible beliefs that quietly sabotage our relationship with money.

We unpack broken money stories, why waiting to “earn enough” never works, and how business owners unknowingly rob their future selves—without a ski mask or a getaway car.

If you’ve ever tied your self-worth to your net worth…
If profit always seems to come later…
If money feels stressful instead of strategic…

Then this episode is what you need.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

🎁 FREE GUIDE: www.TheOrdinaryMillionaire.com
📘 NEW BOOK: www.TheHiddenHeist.com

About BillBill Cates, CSP, CPAE, is a successful entrepreneur, hall of fame speaker, bestselling author, and adventurer.
Bill built and sold two book publishing companies and has spent over 30 years training financial advisors. Bill is the author of eight books, including Radical Relevance, The Language of Referrals. His latest book is, The Hidden Heist – Stop Robbing Yourself of Lasting Wealth. He also hosts the Top Advisor Podcast, ranked in the top 5% of podcasts worldwide.
Inducted into the Professional Speakers Hall of Fame, Bill’s expertise has been featured in Success Magazine, Entrepreneur, Money, and The Wall Street Journal.
An avid adventurer, Bill has reached the summit of Mt. Kilimanjaro, Mt. Everest South Base Camp, camped in the Arctic Circle, and toured as a drummer in a rock band.
Bill’s mission is to equip people with the mindset and the tools to have a better relationship with money – to achieve financial stability, independence, and lasting wealth.

Connect with Billwww.TheHiddenHeist.com
www.BillCates.com
www.TheOrdinaryMillionaire.com
BillCates@ReferralCoach.com
https://www.linkedin.com/in/billcates/

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Three Dimensions of Trust Explainedwith Dr. Michelle Reina and Dr. Dennis ReinaMost leaders don’t realize trust is leaking from their organization until everything slows down.

Decisions take longer. Meetings feel heavier. People stop speaking up. Collaboration quietly collapses. And suddenly, even the best strategy in the world can’t get traction. In this powerful episode of Marc Haine Live, I’m joined by Dr. Dennis Reina and Dr. Michelle Reina — the Authorities on Trust — to unpack why trust is not a “soft skill,” but a hard business necessity.

About Drs. Michelle and Dennis ReinaDr. Dennis Reina and Dr. Michelle Reina are internationally recognized pioneers in the field of organizational trust, and bestselling authors of the groundbreaking Trust and Betrayal in the Workplace. As co-founders of Reina Trust Building®, they have devoted their lives to understanding, measuring, and strengthening trust in the workplace. More than three decades of research and practice have culminated in a new book, The Art of Trust Building (January, 2026), and its digital companion, The Reina Trust Assessment, a research-backed interactive tool that allows users to identify strengths and opportunities for growth on their trust journey.

Dennis and Michelle’s shared passion for trust building emerged from a blend of personal and professional journeys. When Dennis’s first marriage ended after a betrayal, he refocused his doctoral research on trust. It was in graduate school where Dennis and Michelle found each other and discovered a shared passion for understanding trust as the essential foundation for healthy relationships, resilient teams, and high-performing organizations. In 1999, they founded their business, Reina Trust Building®.

The Reinas have transformed trust from an abstract concept to a practical framework, highlighting key skills and actions that drive impact. Their research-based Three Dimensions of Trust® and Rebuilding Trust® processes have been adopted by leaders in Fortune 500 companies, government agencies, healthcare systems, and nonprofits around the globe. They’ve helped thousands of leaders navigate the complexities of trust—building it, sustaining it, and repairing it when it breaks.

Connect with the Reinashttp://reinatrustbuilding.com/
mlreina@reinatrustbuilding.com
dsreina@reinatrustbuilding.com

/ dennisreina
/ michellereina

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
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Breaking the Invisible Handbrake by Stopping Self-Sabotagewith Victoria ShakoorIs there an invisible handbrake on your business growth?
Most entrepreneurs don’t realize how their subconscious and “superconscious” programming limit their decisions—on pricing, hiring, partnerships, scaling—and quietly drain energy, revenue, and joy.

🛎 In this episode of Marc Haine Live, I chat with Victoria Shakoor (the “Superpower Activator”) about how high‑achieving entrepreneurs can:
• Recognize sabotaging identities (e.g. “I’m undeserving”) that secretly guide their choices
• Understand how their three minds (conscious / subconscious / superconscious) interact in business and life
• Use practical tools, micro‑practices, and journaling prompts to shift in real time
• Gain clarity on their true next step—not what others expect, but what lights them up

If you’re struggling with burnout, self-sabotage, or growth plateaus—and you know something unseen is holding you back—this episode is for you.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About Victoria

Victoria Shakoor, known as the Superpower Activator, is an intuitive life coach, speaker, and author who helps high-achieving professional women stop living from subconscious/unconscious sabotaging identities and start leading from their true feminine superpower. Twice certified for mindset coaching. A mother of four adult children, a grandmother, and proud fur-mom, Victoria brings both wisdom and warmth to her engagements.

She has been featured in Business View Journal, (BVJ) magazine and was a guest on the Upgraded Mindsetz Media Podcast. Victoria has written two ebooks, taught a weekly intuitive class at a community center in Atlanta, GA, and hosted a successful blog talk radio show, “One Single Mother to Another.” And yet, what she’s most passionate about is her mission to guide 1% of the women population to detach emotionally from past and present traumas so they can expand their capacity to hold success.

Victoria offers a 'True'... and she means true complimentary 30-minute virtual sessions.

Connect with VictoriaHttps://umasteryllc.com
victoria@umasteryllc.com
TT; IG; FB and YT @torilovesu2
LinkedIn: victoriashakoor

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
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  • YT: https://www.MarcHaineLive.com

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Cash Flow vs. Profit: What Really Keeps Your Business Alivewith Avi PinksyMost business owners think they know their numbers… until their bank balance says otherwise.

Running your business by gut instinct might feel natural, but it’s costing you time, profit, and peace of mind. In this episode of Marc Haine Live, we’re diagnosing the silent killer of small business success: financial blindness.

My guest, The Business Finance Doctor Avi Pinsky, helps us uncover what your numbers are really telling you—and how to use that data to make confident decisions, boost cash flow, and finally create a business that funds your life (not drains it).

You’ll learn:
✅ The #1 reason most businesses fail—and how to prevent it.
✅ The 5 key numbers that drive revenue, profit, and cash flow.
✅ How to diagnose bottlenecks that are quietly sabotaging your growth.
✅ A simple 6-step system to strengthen your business’s financial health.

Whether you’re growing fast, just starting out, or feeling stuck in “busy but broke” mode—this episode will show you how to take your business off life support and onto a path of sustainable prosperity.

About AviAfter over a decade as a public accountant, Avraham "Avi" Pinsky, CPA, MBT, saw firsthand that small business owners need more than just financial number-crunching; they need a trusted partner to diagnose challenges and provide actionable solutions. PinskyConsulting does just that: Avi helps business owners uncover financial roadblocks, gain clarity, and focus on what truly drives growth, profitability, and consistent, positive cash-flow.

Known as the "Business Finance Doctor," Avi conducts Business Wellness Checks, analyzing key metrics to identify hidden issues. He then prescribes tailored Treatment Plans offering practical, results-driven strategies to move the business forward. By simplifying complex financial concepts, Avi empowers business owners to take control of their finances and build sustainable success.
Avi's mission is to help owners turn their businesses into powerful tools for creating a better future: for themselves, their families, and their teams.

Connect with Avi https://www.pinskyconsulting.com/
Avi@PinskyConsulting.com
/ avrahampinsky

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
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  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Your Hiring Problem Is Really a Retention Problemwith Ryan EnglinIn this episode of Marc Haine Live, I’m joined by Ryan Englin—Founder & CEO of Core Matters, bestselling author, and creator of the Core Fit Blueprint—to expose the truth:

Most business owners think they have a hiring problem… but what they really have is a retention problem.

About RyanRyan Englin is the Founder and CEO of Core Matters, Host of Titans of the Trades, the bestselling author of Hire Better People Faster, and creator of the Core Fit Blueprint. Growing up with an owner-operator father who worked gruelling hours, Ryan developed a deep passion for helping blue-collar business leaders solve their biggest problem: hiring and keeping the right people.

With more than a decade of experience building systems, processes and culture, Ryan helps small- and medium-sized companies transform their recruiting and employee experience into a competitive advantage. His Core Fit Blueprint is used by businesses to stop chasing talent and start attracting it.

When you bring Ryan into the conversation, you’re getting someone who doesn’t just talk theory, he delivers actionable strategies with real-world impact, especially for businesses running on tight margins, high expectations, and a need for reliable talent.

Connect Ryanhttps://corematters.com/

ryan@corematters.com

LinkedIn - Ryan: / ryanenglin
LinkedIn - Core Matters: / corematters
LinkedIn - Titans: / titans-of-the-trades
Facebook: / thecorematters
YouTube: / @corefithiring
X: https://x.com/corematters
Instagram: / thecorematters

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Boost Retention and Loyalty with Culture Brandingwith Nader SafinyaMarketing isn’t your biggest problem. Operations aren’t either.
The real troublemaker—the one quietly bleeding your business dry—is the gap between what your company says… and what it actually does.

In this episode of Marc Haine Live, I sit down with Nader Safinya—The Culture Branding Guy™—to explore a confronting but necessary question:

Would YOU buy from you? Would YOU work for you?

If your stomach just tightened a little… good. You’re in the right place.

About NaderNader Safinya is The Culture Branding Guy and founder of Blackribbit, where he helps companies close the gap between what they say and what they do. His pioneering Culture Branding methodology connects values to lived experiences across the employee and customer journey, building brands people actually want to work for—and buy from. A world citizen raised across continents, Nader blends psychology, design thinking, and organizational strategy with a vision to harmonize humanity by transforming our relationship with work itself.

Connect with Naderhttps://blackribbit.com
nader@blackribbit.com

/ nadersafinya

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Rethinking Leadershipwith Christy PretzingerToday's workplace is in a trust crisis. Gen Z is arriving in full force—and they’re not buying into the same management models we grew up with. They’ve seen the burnout, the betrayal, and the BS. So they’re opting out. Not out of leadership, but out of management as we know it.

In this episode of Marc Haine Live, I sit down with Christy Pretzinger, the Chief Better Officer herself, to dive into a bold new vision for growing the next generation of leaders: The Better Leader Project. Forget IQ and EQ—Christy introduces us to BQ (the Better Quotient): our personal capacity for improvement, for showing up more human, and for building the kind of workplaces where people don’t just survive—they thrive.

About ChristyChristy has grown her first company, WG Content, from a modest freelance writing business into a nationally recognized healthcare content consultancy. But her greatest accomplishment is the company's culture, which rests on four core values — empowered, curious, kind, and fun.
Under Christy's strategic and visionary leadership, WG Content is a place where employees are appreciated, respected and recognized for their contributions. A company where people grow professionally while building a meaningful life outside of work. In short, an organization where everyone knows they matter.
Many years ago, Christy had a coach tell her, "Your business is you, and you are your business.
It won't grow until you do." Those words led Christy on a path of continual learning, developing the vital skill of self-awareness and all that goes with it. That growth led to the creation of The BETTER Leader Project, a program designed to foster self-awareness and BETTER leadership in others.
Christy is a popular podcast speaker and is co-author of the best-selling book, "Your Cultural Balance Sheet: Keys to creating an environment where people can thrive." She's also a longtime member of Entrepreneurs' Organization (EO), a global nonprofit comprising business leaders from 65 countries.

Connect with Christychristypretzinger.com
LI: / christypretzinger

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Visibility Fix: How to Stop Being the Best-Kept Secretwith Carrolee MooreYou’ve got the expertise. The credentials. The results. Yet somehow, the spotlight keeps finding someone else. Meanwhile, buying decisions are slowing down, and the trust gap between “the known” and “the capable” keeps widening.

In this episode of Marc Haine Live, I sit down with Carrolee Moore — The Visibility Fixer — to uncover why the most visible providers keep winning, even when they’re not the best… and how YOU can flip that script.

About CarroleeCarrolee Moore is an award-winning speaker, marketing strategist with over 15 years of experience, and CEO of The Podcast Pitching Society, where she helps experts get found, chosen, and paid using strategic storytelling on other people’s podcasts.

Connect with Carroleehttps://www.carroleemoore.com/

LinkedIn: / carroleemoore
Instagram: / carroleemoore
YouTube: / @carroleemoore

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Secret to Productivity Hidden in Your Microsoft 365 Accountwith Therman TrotmanAre your business tools running your business—or running you ragged?
Most companies are drowning in digital clutter: Zoom here, Dropbox there, Google Drive somewhere—and no one can find the latest version of anything.

In this episode of Experience Leadership: The Small Business Podcast, Marc sits down with Therman Trotman—aka Mr. SharePoint—to show you how to finally bring calm to your company’s tech chaos.

Therman breaks down how Microsoft SharePoint can transform your workplace from a messy digital junk drawer into a streamlined, searchable, and automated hub. You’ll discover how to:

  • Eliminate spreadsheet headaches
  • Centralize files and communication under one roof
  • Automate repetitive tasks
  • Empower your team to actually use the tools they already pay for

Stop letting your tech stack sabotage your productivity. Tune in and learn how “people over technology” can finally become your company’s new operating system.

About ThermanTherman Trotman is the Founder of The SharePoint Helpdesk, where he teaches people how to
use SharePoint and other Microsoft 365 Suite technologies to improve their organization and job
performance. With more than 20 years of IT expertise in both the public and private sector, he
excels at demystifying technology and calming spreadsheet chaos while avoiding the typical "IT
guy" vibe. Therman is a veteran, entrepreneur, and family man who also hosts the SharePoint
Helpdesk Podcast.

Connect with ThermanWebsite: https://www.thesphelpdesk.com/
LinkedIn: https://www.linkedin.com/in/therman-trotman-15790b33/
Facebook: https://www.facebook.com/thesharepointhelpdesk

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • IN: https://instagram.com/MarcJLHaine
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Spiral Way to Sustainable Growthwith Jordanna EyreEver feel like scaling your business just means carrying more weight? More stress, more pressure, more late nights? What if the problem isn’t you — it’s the way you’ve been taught to grow?

In this episode of Esperience Leadership: The Small Business Podcast, we’re going beyond mindset with Jordanna Eyre, the Chief Sorceress of Life & Business and creator of the Spiral Leadership Methodology. Jordanna reveals why the traditional “hustle and grind” model of leadership is draining your time, energy, and impact — and how the Fibonacci sequence (yes, math!) can help you scale with more flow and less force.

You’ll learn how to shift from pressure-driven growth to regenerative leadership — where time expands, creativity flows, and your team thrives.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About JordannaJordanna Eyre is the founder of Spiral Growth Systems and the creator of the Spiral Leadership Methodology — a transformational framework built on the Fibonacci sequence and the natural energetics of creation. Known as the Chief Sorceress of Life & Business, her methodology empowers visionary leaders to grow expansive movements without the weight — by aligning with the natural systems of creation, where time expands, energy regenerates, and authentic power becomes the fuel.
She has worked with leaders from LinkedIn, Microsoft, Cisco, and Stanford, and has supported over 4,500 changemakers across six continents. Her mission is to awaken a global movement of authentic power in leadership — one that transcends broken systems and reconnects us to our innate wisdom.
People come to Jordanna when they’re standing at the edge of the next paradigm — awake to the fact that breaking through old limits in leadership, business, and their own evolution requires an equal breakthrough in the limits of their own consciousness.

Connect with Jordannahttps://spiralgrowthsystems.com/
jordanna@spiralgrowthsystems.com
LI: https://Linkedin.com/jordannaeyre

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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AI Changed Everything: Is Your Business Still Searchable?with Carl HoldenAre you invisible online and don’t even know it?

In a world where Google lies (yes, you heard that right) and AI is rewriting the rules of the internet, how do businesses stay visible, competitive—and relevant?

In this episode, Marc sits down with Carl Holden—CEO of RankBot and expert at the intersection of Search and AI—to uncover the new reality of search, SEO, and digital visibility. With over 13 years as a marketing agency owner and 250+ hours of AI training, Carl pulls back the curtain on what really works in this AI-infused era.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About Carl

Carl Holden is the CEO and co-founder of RankBot, an AI-powered SaaS specializing in off-page SEO, backlinks, keyword tracking, and website optimization, making SEO easy, accessible, for his clients, giving them a competitive edge in their industry.

With more than 200 hours of AI training from Wharton, IBM, Microsoft, and Google, Carl brings deep expertise in generative AI to the world of digital marketing. He’s also the co-owner of Zellus Marketing, an Amazon Top Author in Marketing and Web Analytics, and a contributor to Forbes and the Huntsville Business Journal. A former Toastmasters world semifinalist, Carl speaks on AI and marketing at events nationwide.

Connect with Carl

rankbot.ai
/ carlholdenmarketing

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Don’t Be the Weakest Link: How to Protect Your Business from Cyber Riskwith Shayne KawalilakIs your business one click away from chaos? Cybersecurity isn’t just a tech issue—it’s a business survival issue.

In this episode, cybersecurity educator and author Shayne Kawalilak joins Marc Haine to expose how everyday habits are making small businesses sitting ducks for cybercriminals. Discover the real risks, the sneaky mistakes that open the door to hackers, and the game-changing strategies your team can use to stay secure.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About ShayneShayne is a writer, mostly. He is currently happily married to his ex-wife and he lives in St. Albert, Alberta, Canada, where he is homeschooling the last of his nine children. He has been a professional geek for over twenty-five years and he tries to divide his days evenly between his passions; working with technology, writing anything and everything, spending as much time as humanly possible with his family.

Connect with Shaynewww.RedFlagIT.com
www.DontBeTheWeakestLink.com or www.DBTWL.com for short.

/ shayne-kawalilak
/ shaynekawalilak.author
https://x.com/AuthorShayne

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Smart Way to Integrate Legal, Tax & Business Planningwith Chris PapinMost small business owners think their LLC protects them. Spoiler alert — it probably doesn’t.

In this episode of Marc Haine Live, we’re tackling one of the most expensive mistakes entrepreneurs make: running their business with their legal, tax, and financial advisors working in silos. When your CPA, attorney, and financial planner don’t talk to each other, you pay the price — in taxes, lawsuits, and sleepless nights.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

🔗 BONUS:Chris is offering a free 30-minute Business & Family Protection Assessment at www.PapinSpeaks.com.

About ChrisChristopher C. Papin is a licensed Attorney and Certified Public Accountant who specializes in helping small business owners protect and grow their wealth through integrated legal, tax, and business planning. As the founder of Papin Law PLLC and Papin CPA PLLC in Edmond, Oklahoma, Chris offers the rare advantage of both legal and accounting expertise under one roof.

Connect with Chriswww.papinlaw.com
www.papincpa.com
www.papinspeaks.com
/ chrispapin

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Can you be the Exception Everyone Talks Aboutwith Micheal SchoenbergerMost businesses hit growth ceilings. You know the feeling—you’re working harder than ever, but the business stalls. Revenues plateau, your team burns out, and momentum fizzles. Break through, and you thrive. Fail to, and your business starts to slip backward.

🛎 In this episode Marc sits down with Mike Schoenberger, CEO of Sunco Communication, who has grown his business 20x in just 8 years by scaling with purpose. We dive into the proven processes that helped Sunco smash growth ceilings, avoid costly pitfalls, and transform into a scalable, values-driven company.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About MikeMike Schoenberger is the CEO and founder of Sunco Communication and Installation Ltd., a high-growth telecommunications company serving clients across Canada. Since embracing the Entrepreneurial Operating System (EOS) in 2017, Mike has led Sunco through consistent double-digit growth, two successful acquisitions, and a transformation into a scalable, values-driven organization.

Mike is a passionate advocate for EOS, not just as a business framework but as a philosophy for life. He’s an active member of the Entrepreneurs Organization (EO), mentors through IMYeg and the U of A Venture Mentoring Service, and serves on advisory boards including NAIT’s Mawji Centre and Nanostics DX.

Beyond the boardroom, Mike is a public speaker and storyteller who believes in the power of real human connection. He’s also a mountain enthusiast who finds balance and inspiration outdoors with his wife, Jackie

Connect with Mikemikeschoenberger.com
www.linkedin.com/in/mike-schoenberger

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Effective Recruitment Doesn't Have to Be Hardwith Kyle Patrick Smith
Recruiting feels like rolling dice with your payroll—and more often than not, you come up snake eyes. You burn money on ads, ghost top talent, and end up hiring people who look great on paper but disappear faster than a donut in the breakroom.

🛎 In this episode, Marc sits down with Kyle Patrick Smith, CEO of HRKyle Services and veteran of 25 years in corporate HR, to talk about how recruiting doesn’t have to be hard—or expensive.

We’ll dive into how hiring has shifted from an HR function to a modern sales and marketing play, why community engagement is your new secret weapon, and how trust and empathy are now more valuable than the latest HR tech stack.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About KyleOver 25 years in Corporate HR and currently the founder and CEO of HRKyle Services, Your Guide Through the World of Work

Connect with Kylewww.HRKyle.com

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Lead Through Uncertainty with Confidencewith Stephen ShapiroAre you chasing change like a caffeinated squirrel during nut season?

Let’s face it—most business leaders are stuck in "reactive mode." A new trend? Pivot. A new competitor? Pivot. A new TikTok dance? You guessed it—pivot.

But what if all this flailing is what’s actually breaking your business?

In this episode, Innovation Instigator Stephen Shapiro joins me to expose the costly reality behind knee-jerk strategy: wasted resources, exhausted teams, and growth that looks more like a rollercoaster than a roadmap.

Tune in now and take back control of your business!

🎧 BONUS: Email Stephen for a free copy of his audiobook PIVOTAL.

About StephenStephen Shapiro began his journey in innovation 25 years ago, founding and leading a 20,000-person innovation practice at Accenture.

Today, as the author of seven books, including his latest, PIVOTAL: Creating Stability in an Uncertain World, he continues to challenge the status quo and inspire creative breakthroughs.

His Personality Poker® card game has been played by over 250,000 people, helping organizations create high-performing innovation teams.

Stephen’s expertise has been featured on major television networks like CNBC, USA Network, and TLC, making his work as dynamic on-screen as it is on stage.

Offstage, he channels his passion for innovation into magic, blending creativity with the art of making the impossible possible.

With presentations in over 50 countries, a 2015 induction into the Speaker Hall of Fame, and his role as a Senior Research Fellow with The Conference Board, Stephen’s impact is as far-reaching as it is transformative.

Connect with Stephenwww.stephenshapiro.com

https://www.linkedin.com/in/shapiroinnovates/

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Your team isn’t underperforming—they’re quietly quitting with Micheal G. NeeceNo, not the TikTok trend. We’re talking about your brilliant people—the ones with ideas that could transform your business—but instead of speaking up, they’re silently checking out. Not because of money. Not because of workload. But because of a broken culture that’s invisible… until it’s expensive.

In this episode of Experience Leadership: The Small Business Podcast, Marc sits down with Michael G. Neece—culture strategist, keynote speaker, and kindness-in-leadership expert—to unpack how disengagement, silence, and fear of speaking up are bleeding value from your business.

We cover:

✅ The hidden signs of a fragile, failing culture

✅ How to create psychological safety without HR overhauls

✅ Why kindness is the new ROI

✅ The single question you should ask your team today (if you’re brave)

If you’ve ever felt like your team knows what’s wrong but no one’s talking about it… this episode is for you.

💡 Book Michael’s free Culture Clarity Call at www.ourfutureiskind.com

🔔 Don’t forget to like, comment, and subscribe to this podcast for weekly insights that help you work on your business—not just in it.

About MichaelMichael G. Neece is a keynote speaker, author, and culture strategist who teaches leaders how to use kindness as a catalyst for team trust, performance, and innovation. He’s spoken at over 750 events across corporate and educational spaces and is the author of In Kind: Consciously Craft a Meaningful Life and Career. As host of Our Future is Kind, he interviews leaders, futurists, and changemakers about how we create workplaces—and futures—that actually work for people.

Connect with Michaelwww.ourfutureiskind.com

linkedin.com/in/yournextkeynotespeaker

Instagram: @michaelgneece Facebook: MichaelGNeeceAuthor

YouTube: @YourNextKeynoteSpeaker

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Emotional Contagion: What You Feel, Your Team Feelswith Darci Ecker-PopielWhy Do Smart Leaders Fall Apart Under Pressure?

Ever felt like your brain short-circuits the moment the pressure’s on? You’re not alone—and you’re not broken. Most performance failures in business aren’t about bad strategy—they’re about overloaded nervous systems.

In this episodeof Experience Leadership, Marc is joined by Mental Performance Strategist Darci EPOPS (because her last name’s longer than a Monday morning), and together we dive into the invisible, expensive problem plaguing businesses: underperforming leaders who look fine on the outside but are fried on the inside.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About DarciDarci “EPOPS” ( because my last name is L O N G!) is a Mental Performance Coach and science educator who helps leaders and business operators strengthen their mindset, regulate their nervous system, and build sustainable performance under pressure. With a unique background in neuroscience, coaching, and education, Darci “EPOPS” brings practical, grounded strategies that help clients move from overwhelmed to optimized.

Connect with Darciepopsperformance.com
https://www.linkedin.com/in/darci-ecker-popiel-93727686/
@epopsmentalperformance
E-PopsPerformance MentalGame
Darci (EPOPS PERFORMANCE) Ecker-Popiel

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Family Business, Big Problems: Fix Your Succession Planwith Dr. Doug GrayIs your family business built to last — or are you gambling it away with unclear succession?

Too many family-run businesses wait until it’s too late to pass the baton. The result? Confusion. Power struggles. Stalled growth. And sometimes…a complete implosion of legacy.

In this episode, we dive deep into the high-stakes world of leadership transitions in family businesses with Doug Gray, PhD — CEO of Action Learning Associates and the guy behind the Next Gen Model. Doug shares practical steps to help family business owners avoid chaos and build continuity that outlives them.

From the $85 trillion generational wealth transfer to the roles daughters and matriarchs are playing in rewriting the script — we cover it all.

✅ Learn Doug’s 5-Step Succession Framework
✅ Avoid costly ownership fumbles and private equity nightmares
✅ Build your family legacy with clarity, not confusion

🧠 BONUS: Free seminars and tools to kickstart your journey:
👉 https://www.NextGenPeerGroups.com/the...
👉 https://www.NextGenPeerGroups.com/gifts

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About DougDr. Doug Gray Ph.D. specializes in leadership development, succession planning, and fostering family unity in enterprising families. With expertise in positive psychology, outcome-based consulting, and executive coaching, he provides assessments and strategic solutions to family-owned firms and leadership teams. Doug excels in conflict resolution, family meeting facilitation, and succession planning, aiming to establish collaborative relationships between generational leaders. He has extensive experience across various business sectors and holds the Professional Certified Coach designation from the International Coaching Federation.

Connect with Dougwww.Action-Learning.com
www.NextGenPeerGroups.com
www.AssessNextGen.com
/ doug-gray-phd

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Solve Business Problems with Claritywith Reuven ShelefFeeling stuck in a mess of business problems that won’t quit? You might not have a leadership issue… you might have a tangled one.

🛎 In this episode of Marc Haine Live, we welcome Reuven Shelef, Founder and CEO of OUT OF THE BOX Consulting and the creator of the Untangling Complex Challenges™ methodology. Reuven helps leaders, executives, and business owners tackle messy, overwhelming challenges with a clear, practical 7-step process designed to turn chaos into clarity.

If you’ve ever faced:
• Interdepartmental friction
• Systems and processes that just don’t talk to each other
• Team dysfunction, poor decisions, and conflicting priorities
• Or just that sinking feeling of “Where do I even start?"

This episode is for you.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com.

About ReuvenReuven Shelef, Founder and CEO of OUT OF THE BOX Consulting, is a strategic engineer with a coach’s heart, renowned for his groundbreaking Untangling Complex Challenges™ methodology.
With over three decades of experience in engineering, technology, business transformation, and human dynamics, he has helped Fortune 500 companies, startups, and executives solve intricate challenges, refine business processes, facilitate cross-functional collaboration, and coach leaders.

Reuven blends sharp logic with a deep understanding of human behaviour, creating transformative outcomes that go beyond business to personal growth.

Through his own life challenges, Reuven developed a methodology that combines tools from engineering, business, and personal development, empowering individuals and teams to break free from roadblocks and move forward with clarity and purpose.

His passion is helping people and organizations unlock their full potential, and his reputation as a trusted advisor is built on his meticulous approach, authentic leadership, and commitment to client success.

Reuven and OUT OF THE BOX Consulting also have 20 + years of experience with Salesforce.com, as a Certified Salesforce Consulting Partner.

Outside of work, Reuven enjoys travelling and exploring the world.

Connect with ReuvenWebsite: https://ReuvenShelef.com/
Book a complimentary strategy call with Reuven: https://MeetReuven.com/
LinkedIn: / reuvenshelef

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Scaling Made Simple: Shift Your Thinking, Grow Your Businesswith Peter KovacsAre you leading your business, or is it leading you? If you’re stuck in the daily grind, drowning in decisions, and wondering why your business isn’t scaling the way it should—this episode is for you.

In this power-packed conversation, serial entrepreneur and executive coach Peter Kovacs reveals:

Why what got you here won’t get you there—and how to shift from hustler to CEO.

  • The hidden mindset traps keeping you stuck (and costing you millions).
  • How to reframe failure and break free from limiting beliefs.
    The secret to optimizing for serendipity—creating unexpected business breakthroughs.
  • Why selling your business might be the worst day of your life—and how to prepare for real success.
  • How to build a leadership style that scales your business—without burning out.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About PeterPeter is a serial entrepreneur, exited founder, and executive coach who helps business owners and entrepreneurs become the leaders their companies need to scale and thrive.

Many business owners start with deep expertise in their field but find themselves overwhelmed by the demands of leadership, strategy, and growth. Peter helps them break free from working in the business so they can work on it—developing the mindset, systems, and leadership skills to scale effectively.

His own journey has shaped his work. Over 15 years, he founded and built four tech startups, culminating in a successful exit. But after being diagnosed with Multiple Sclerosis, he was forced to confront deeper questions about leadership, purpose, and impact. This led him to redefine success—not just in terms of business growth, but in creating a business that truly serves the owner’s vision and life.

Today, Peter brings decades of entrepreneurial experience and a global perspective, having grown up in Hungary, Algeria, and Canada before moving to California. He now coaches leaders, speaks internationally on entrepreneurship and leadership transformation, and helps business owners step into their next level of success with greater clarity and confidence. His insights have been shared on global stages, including Davos during the World Economic Forum, where he speaks on leadership, entrepreneurship, and navigating what’s next.

Connect with Peterhttps://www.cqsavvy.com/
Linkedin.com/iamkovacs

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Real Reason New Companies Failwith Chip HiggensHalf of all small businesses fail within five years. Half.
That’s not a statistic—that’s a wake-up call.

In this episode of Marc Haine Live, Marc sits down with Chip Higgins to tackle one of the biggest, most expensive problems facing small businesses today: the failure to generate and sustain momentum.

About ChipFor over four decades, Chip Higgins has dedicated his career to empowering small business owners to transform vision into reality. With a deep foundation in banking and economics—from his earliest days in Winston-Salem to executive leadership in three regional banks—Chip’s business banking strategies consistently earned each institution national “best brand” recognition by Greenwich Associates. Yet, his true focus has always been serving entrepreneurs directly, recognizing the vital role they play in shaping communities and driving economic progress.

Chip is the author of The Bizzics Way, a guidebook built on the profound idea that momentum isn’t just a business buzzword—it’s a universal law that shapes lasting success at every level. Through his Bizzics coaching practice, founded in 2019 and now further enriched by his book, Chip demystifies business and leadership for entrepreneurs, offering both practical tools and encouragement for the journey.

What fuels Chip’s work is his conviction that every business owner deserves access to resources, coaching, and a champion in their corner. He shows that with the right guidance and the power of momentum, even the boldest entrepreneurial dreams can make the world a better place—one energized step at a time.

Resources referenced in the interviewBizzics on Demand: https://bizzics.kit.com/3827f3eef4
15 question Energy Check: www.bizzics.com/the-bizzics-way-resources.

Connect with Chipwww.chiphiggins.com
www.bizzics.com
/ chip-higgins-072a754

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Hiring International Talent? Here’s What You’re Missing with John McGrawMiscommunication at work costs U.S. businesses $2 trillion a year—and diverse teams are especially at risk.

In this episode of Marc Haine Live, cultural clarity expert John Edward McGraw reveals how small businesses can avoid communication breakdowns, retain diverse talent, and build high-performing teams through inclusive communication.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About JohnJohn Edward McGraw is an Intercultural Communications Coach and the founder of Hiyaku Coaching. Hiyaku (pronounced hee-YA-koo) is Japanese for “leap forward,” and John empowers businesses and international talent to leap over cultural gaps and thrive together.

Born and raised in Canada, John’s passion for cultural learning stems from his 15 years of experience as an English instructor in Japan and Canada, where he saw that language skills alone weren’t enough to overcome cultural barriers.
An ICF certified coach and intercultural trainer, John has worked with organizations such as JVS Toronto, the Workplace and Immigrant Network in Waterloo, and the Simcoe County Department of Economic Development to foster cultural awareness and help multicultural workplaces thrive.

Connect with JohnHiyakuCoaching.com
Linkedin: / johnedwardmcgraw
Instagram: @hiyakucoaching
YouTube: @hiyakucoaching

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How much is frustration costing your business?with Andrew OxleyFrustration—it’s not just a bad day. It’s a flashing neon sign that something is broken. And if you’re ignoring it, your business is bleeding money.

In this episode of Marc Haine Live, Marc sits down with executive coach and author Andrew Oxley, who reveals how most leaders completely misread frustration—treating it like a nuisance instead of a strategic clue. Join us as we unpack the Four Faces of Frustration, explore how it sabotages your team and customer experience, and show you how to turn that friction into insight and action.

About AndrewAndrew Oxley is a nationally recognized author, speaker, and executive coach with over 30 years of experience helping leaders cut through complexity and drive real, measurable business results. He is the founder of The Oxley Group, a leadership development and consulting firm known for its results-focused approach with clients such as Airgas, Farmer’s Insurance, Gold Creek Foods, Progressive Insurance, Altisource, DEKRA, Coca- Cola Enterprises, Turner Broadcasting, The Weather Channel, Mohawk Industries, CNN, AIG Insurance and COX Communications. Andrew began his career in technical sales after a college professor challenged him to think beyond traditional engineering roles. That led to early success at Trane Canada during Toronto’s historic building boom, where he led one of the most successful sales teams in the company’s history. But despite outward success, Andrew found himself burned out and unfulfilled. A quote he saw in a national newspaper—“The trouble with the rat race is, even if you win, you’re still a rat”—sparked a turning point that led him to ask deeper questions about meaning, leadership, and impact.

That personal pivot led to a professional mission: helping leaders achieve more in less time, with more purpose. His programs and books have since impacted tens of thousands of leaders—equipping them with practical tools to simplify decision-making, sharpen focus, and lead with clarity.

Andrew is the creator of several proven leadership development programs, including:

  • LeaderShift
  • Retaining Top Talent
  • Coaching for Success
  • Effective Supervision
  • Innovation for Leaders
  • Strategic Influence
  • The Four Faces of Frustration
  • The 3 Roles of a Leader

Through every keynote, coaching engagement, and training session, Andrew brings a clear message: leadership doesn’t have to be overwhelming. With the right mindset and tools, leaders can reclaim their time, deepen their impact, and enjoy what they’ve worked so hard to build.

Connect with Andrewwww.transformingresults.com
LinkedIn / andrew-oxley-b5a7b6
Facebook The Oxley Group | Gainesville GA | Facebook
Twitter x.com/AndrewOxley
Youtube / @andrewoxley-theoxleygroup

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Grow Beyond the Numbers: Trust, M&A, and the $10M Mistakewith David MillerHow do you scale a company using something as intangible as trust? And what happens when you don’t?

Most business owners know how to track sales and manage expenses. But what if the real growth catalyst isn’t on your spreadsheet?

In this episode of Marc Haine Live, we dive into the high-stakes, high-reward world of scaling small businesses through trust and logic—with none other than “The Growth Alchemist” himself, David Miller.

About DavidDavid is known as the Growth Alchemist who uses a formula to catalyze small business growth through both the “Method and Magic”. When David Miller was only 20 years old, he advised Warren Buffett on a billion-dollar acquisition in his Tennessee hometown!

David is an entrepreneur & financial strategist with over 20 years of experience scaling multiple companies to 8 figures and beyond. He combines manifestation + measurable milestones to create transformative growth David has bought, sold, merged and spun off dozens of companies in industries from cannabis and fashion to clean energy, finance, and neuroscience.

He is an angel investor, board member, non-profit advisor, passionate foodie, world traveller, health enthusiast and proud father of 4. David guides scaling businesses with a hands-on, “walk the walk” philosophy, combining his personal experiences of success and failure, making his advice both inspiring and actionable.

Connect with DavidAlchemyofScale.com, scalingmagic.com
Instagram: davidmiller.buzz
LinkedIn: / david-miller-business-coach

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Creating Cultures Where People Thrivewith Dr. Serena HuangWhat if the thing that’s killing your team’s productivity isn’t your budget, your tools, or your business model… but your blind spot?

In today’s episode of Marc Haine Live, we welcome Dr. Serena Huang—international speaker, teacher, and self-proclaimed “Data and AI Whisperer for Employee Thriving”—to uncover how organizations can use data and AI to create inclusive, human-first workplaces that don’t just check boxes, but actually work.

About SerenaDr. Serena Huang is a globally recognized speaker and innovator, renowned for her ability to bridge the gap between data analytics and the human side of business. She brings a unique perspective, having served as a data executive at Fortune 100 companies and later as a Chief Data Officer in a startup environment. Her insights are not just about numbers; they're about understanding the human impact of data and harnessing its power to create a more productive and healthy workplace. A Wiley author, Dr. Huang is also a regular guest lecturer at top MBA programs, where she shares her passion with the next generation of business leaders.

Connect with Serena

www.DataWithSerena.com
linkedin.com/serenahhuangphd
/ @datawithserena

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Most Businesses Fail—and What Immigrant Founders Do Differentlywith Dr. Neri Karra SillamanLet’s face it: new businesses don’t make it past year five, and the ones that do often compromise values to survive.

In this episode of Marc Haine Live, Dr. Neri Karra Sillaman—refugee-turned-entrepreneur and author of Pioneers—shares hard-earned insights on how to build a business that lasts.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About NeriDr. Neri Karra Sillaman is a globally recognized entrepreneur, thought leader, and author.

Named to the Thinkers50 Radar list, she is the founder of a luxury leather goods brand and a sought-after advisor to global leaders. A former child refugee, her journey is a testament to resilience and impact.

Connect with Neriwww.pioneersbook.com
https://Linkedin.com/ neri-karra-sillaman
https://instagram.com / prof.neri

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Create Breakthroughs and Transform Culture with Disruptive Leadershipwith Ted SantosMost companies want innovation. Few know how to truly create it.

🛎 In this episode of Marc Haine Live, Marc is joined by Ted Santos, creator of the Disruptive Leadership Model, to unpack why most innovation fails and how intentional chaos might be your biggest untapped asset. We dig into why employees sabotage change, how mindset blocks transformation, and why real breakthroughs are engineered—not accidental.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About TedThe Leadership Disruptor Who Turns Chaos into Breakthroughs

Ted Santos is not your typical business strategist—he’s a leadership disruptor who challenges the status quo and trains and develops CEOs, executives, and entrepreneurs to create problems instead of solving them to fuel breakthrough growth. As the creator of the Disruptive Leadership Model, Ted equips leaders to master chaos, engineer transformation, and scale the impossible without breaking their businesses—or themselves.

With a background in turning struggling companies into market leaders, Ted’s unconventional strategies have helped businesses achieve what once seemed unimaginable, including doubling productivity in months and breaking through growth ceilings.

His expertise extends beyond boardrooms—Ted’s groundbreaking book, "Here’s Why You Can’t Find Love," reveals how personal struggles, like broken relationships, cost U.S. businesses over $300 billion annually and provides tools for leaders to fix the hidden leaks that sabotage success.

Connect with Tedwww.turnaroundip.com
LI: / ted-santos-424724b
X: https://x.com/TedSantos140

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Revive and Thrive at Work, Fix Burnout, Toxic Work Culture & Employee Disengagementwith Twyla OnderkaAre negative attitudes, burnout, and high turnover draining your business? Is your team disengaged? Do you feel like you’re constantly losing your best employees—and worse, your customers? You’re not alone, and today’s episode of Marc Haine Live is about to change the way you see leadership and workplace culture.

In this episode of Marc Haine Live, we’re tackling the silent culture killers that are wrecking teams, crushing morale, and sending clients running for the hills. We dive deep into:
👉🏼 The silent culture killers pushing your top talent (and clients) out the door
👉🏼 How office gossip, gatekeeping, and burnout spread like wildfire—and how to stop them
👉🏼 The leadership blind spots that make employees feel unheard, unappreciated, and ready to leave
👉🏼 The real cost of disengagement (Hint: It’s more than just morale—it’s $$$)
👉🏼 The practical steps leaders can take to turn things around right now

About TwylaWith 20+ years of experience in workplace leadership, Twyla knows what it takes to build strong, engaged teams that actually want to stay. She’s seen the best and worst of workplace culture and is here to help you fix yours before it’s too late.

Contact Twylalinkedin.com/ twyla-onderka-ba422ab0
Ph: 780-710-5543
boxcarcollective@gmail.com

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Hidden Cost of Generational Miscommunicationwith Michelle PascoeLeading across generations isn’t a soft skill—it’s a survival skill.

Today’s workplaces are a multi-generational mix of Boomers, Millennials, Gen Z, and yes—even the occasional Gen X manager still pretending frosted tips are cool. The result? Miscommunication, unmet expectations, and a whole lot of eye-rolling in staff meetings.

In this episode of Marc Haine Live, multigenerational leadership expert Michelle Pascoe shares how to retain top talent, boost engagement, and create a workplace that works for everyone—from Gen Z to Boomers.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com.

About MichelleMichelle Pascoe is an authority in multigenerational customer experiences, a Certified Speaking Professional, and the founder of a national training company dedicated to market research, frontline excellence training, and middle management development. For over 30 years, she’s worked with hospitality and service businesses to build high-performing teams, exceptional guest experiences, and leaders who leave a legacy. She’s the host of The Michelle Pascoe Hospitality Podcast and the author of Igniting Potential: No Challenge Too Hard and The VIP Principle: Discover How Guest Experiences Drive Long-Term Growth.

Connect with Michellewww.michellepascoe.com
/ michellepascoe
/ michellepascoevip
/ michelle.pascoe
/ @michellepascoe

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Mastering Difficult Conversations: A Playbook for Leaderswith Mark McPhersonAre you dealing with workplace drama that’s draining your time, energy, and patience? You’re not alone.

In this episode of Marc Haine Live, we dive into one of the biggest leadership challenges—handling difficult people and mastering tough conversations. Whether it’s an underperforming employee, a toxic team member, or someone who turns every conversation into a battle, avoiding the problem is costing you more than you think.

This episode focuses on the power of showing great kindness in all aspects of life, sharing valuable life lessons and promoting community spirit. Learn how to be a positive influence and create teachable moments through empathy and compassion. Discover the impact of kindness is universal and how it can transform your interactions at work and beyond.

About Mark (McPherson)Mark is the creator of the Workplace Performance Blueprint, Real Life Rehearsals and Personal Conversation Scripts. He helps you combine the Verbal, Vocal and Visual Codes of Communication to Cultivate Best Practice Behaviour, Master Tough Conversations and Deal with Difficult People.

This gives you a team which performs well and is highly productive. It means you finish each day holding your head up high and go home relaxed. Mark’s been a Science Teacher, Lecturer in Behaviour Management, Senior Education Officer in Drug and
Alcohol and Sexual Health, Team Leader in NSW Police, and a researcher, instructional designer, trainer and coach. Mark has formal undergraduate and postgraduate qualifications in Science, Health, Education and Psychology.

Connect with Markmarkmcpherson.com.au
/ markmcpherson1

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Stop Sabotaging Your Successwith Mitch WeisburghIs your brain sabotaging your success? You’re not alone—and it’s costing your business big time.

Quitting, blaming, lashing out—these aren’t just bad habits. They’re expensive reactions rooted in how we’re wired. In this episode of Marc Haine Live, I sit down with Mitch Weisburgh—author, educator, and expert on MindShifting—to explore how our brains react to stress and how we can train ourselves (and our teams) to respond more intentionally, especially when the pressure is on.

We’ll unpack the surprising science behind why grit might be overrated, why survival instincts derail our best intentions, and how everyday leaders can use simple mindset tools to foster resilience, focus, and collaboration.

🎧 Whether you’re facing a tough conversation, a stubborn team, or just trying to get through Monday without flipping a table—this episode’s for you.

🔗 Get free resources and Mitch’s newsletter at MindShiftingWithMitch.com
📘 Grab the book: MindShifting: Stop Your Brain from Sabotaging Your Happiness and Success
💬 Leave your thoughts in the comments—what’s YOUR biggest mental block as a leader?

About MitchMitch Weisburgh is an educator, author, and speaker who has spent decades helping people unlock their potential. After witnessing how individuals often get stuck in limiting mindsets—whether in education, leadership, or personal life—he developed a practice called MindShifting.

Drawing from cognitive science, lived experience, and real-world application, Mitch’s MindShifting framework teaches people to reframe their thinking, confront unproductive narratives, and replace them with clarity and action.

Today, through books, speaking engagements, and online learning, Mitch helps others shift their thinking—and their lives.

Connect with MitchMindShiftingWithMitch.com
Newsletter: mweisburgh.substack.com
LinkedIn: / mweisburgh

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Three Shifts to Transform Your Leadership Stylewith Jennifer JensenIs your leadership pipeline leaking talent, engagement, and cold hard cash? You’re not alone.

In this episode of Marc Haine Live, we tackle one of the most expensive problems in business today: promoting top performers into management roles without actually training them to lead.

The result? Incidental leaders who struggle with team performance, lose top talent, and stall company growth.

  • Joining Marc is Jennifer Jensen, leadership expert and author of Developing Authentic Leaders. With nearly three decades of real-world experience, Jenn shares:
    The 3 Leadership Shifts that create influence (not just oversight)
    Her 7-step Authentic Leadership Framework
    The Executive Presence Formula to get noticed and promoted
    Team Acceleration Strategies that build trust and accountability—without burnout

About JenniferJennifer Jensen is a pragmatic leadership expert with over 29 years of corporate experience who transforms individuals into authentic leaders. Drawing from her diverse career observing various leadership styles, she provides straightforward, actionable guidance that resonates with both new and seasoned professionals seeking tangible results. Jennifer's common-sense approach helps clients cut through complexity to develop leadership skills that blend professional excellence with personal authenticity.

Connect with Jennifer

www.authenticleader.ca
LinkedIn: / jennifer-jensen-165728a
Instagram: / authenticleader.ca

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Lead Without Just Managingwith William Charles DavisIs leadership really that complicated? Or have we just made it harder than it needs to be?

🛎 In this episode of Marc Haine Live, leadership expert William C. Davis reveals why 78% of Americans believe we’re in a leadership crisis—and what it takes to fix it.

About WilliamWith nearly 40 years of leadership experience in corporate America, William brings deep insights and practical strategies to inspire transformative leadership change. Through engaging storytelling and actionable guidance, he helps audiences uncover the keys to leadership, how to succeed and avoid failures, and empower them to excel in the critical role of leadership, driving individuals and organizations toward their greatest potential.

🎁 Free Book Giveaway: Be the first to contact William and get a copy of How to Lead without just Managing!

Connect with William https://www.williamcdavis.net/

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Hire for Retention, Not Regretwith Kevandre ThompsonAre you tired of hiring great people, only to watch them walk out the door six months later?

🛎 In this episode of Marc Haine Live, talent acquisition expert Kevandre “Dre” Thompson reveals how to stop the revolving door and build talent pipelines that perform—while creating cultures where your best people want to stay.

About Kevandre (Dre)Dre Thompson is a talent acquisition strategist and keynote speaker who helps organizations solve complex workforce challenges, enabling them to attract, hire, and retain exceptional talent. With over a decade of experience in HR, DEI, and workforce development, Dre designs actionable strategies that reduce turnover, build talent pipelines, and create thriving workplace cultures.

Connect with Drewww.drethompson.com
/ dre-thompson

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Turn Managers into Leaders: Practical Steps for Real Impactwith Kathy AndrewsHow often have you sent your managers to a workshop, only to see them return with a fancy workbook that gathers dust on their shelf? How often have you invested in leadership development, expecting it to build stronger leaders, only to find that… well, nothing really changes?

🛎 In this episode of Marc Haine Live, I sit down with Kathy Andrews, Founder of Cinga Leadership, to expose why traditional leadership development doesn’t work—and more importantly, how to fix it.

About KathyKathy is driven by a deep passion for helping individuals and organizations reach their full potential through effective leadership and positive culture change. As an experienced executive facilitator, coach and expert in developing talent, Kathy has spent the past 25 years helping organizations thrive across private, public, and non-profit sectors.

Her unique ability to bridge business strategy with organizational culture has enabled her to develop and implement people programs that drive alignment and deliver measurable results. Kathy's global HR and leadership development expertise provides her with a distinctive edge in teaching and strategic planning, recognized by her international contributions across the US, Canada, Europe, and South America.

Kathy's work has touched some of the world's top-performing organizations, including Teekay, lululemon, Methanex, Ausenco, and Canfor. Her strong academic foundation, with a Master of Arts in Leadership from Royal Roads University and a Bachelor of Social Science from Rhodes University, is complemented by professional certifications in KornFerry Leadership Architect™, Team Management Systems©, and Myers-Briggs Type Indicator®

Connect with Kathy https://cingaleadership.com/
/ cingaleadership

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Transform Workplace Culture Through Generational Engagementwith Mary Cooney
Companies are bleeding money—and not because of a bad quarter or an industry shake-up. No, this financial drain is self-inflicted. Every year, businesses lose up to $1 trillion (yes, with a “T” 💰) due to turnover, disengagement, and teams that just can’t seem to get along. And guess what? A major culprit is generational disconnects.

Boomers think Millennials are entitled. Millennials think Boomers refuse to retire. And Gen Z? They’re just trying to figure out why we still use email. 🤷‍♂️

Connect with MaryAs founder of Generation IQ, Mary brings over 20 years of experience as a university professor, having taught Gen X, Millennials, and Gen Z. She’s helped organizations like Wayne State University, Blue Cross Blue Shield of Michigan, Wayne County Third Circuit Court, and Consumers Energy bridge generational gaps for better communication, retention, and equity.

Connect with Maryhttps://generationiq.net/

/ marycooney

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Unlock Creativity: Why Playfulness Matters at Workwith Chris MarshallIs workplace stress, burnout, and employee disengagement costing your business more than you realize?

🛎 In this episode of Marc Haine Live, we sit down with Chris Marshall, a leading Behavioural Scientist and founder of The Playfulness Institute, to uncover a surprising solution that could transform your workplace: playfulness.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About ChrisChris Marshall is a pioneering Behavioural Scientist, Psychotherapist and Futurist who champions a revolutionary approach to organizational transformation: rehumanisation through playfulness. As the founder of The Playfulness Institute, Chris presents a unique perspective on cultivating thriving, resilient organizations in an era of constant disruption.

His groundbreaking work on 'playfulness as culture' addresses multiple organizational challenges simultaneously - from boosting innovation and creativity to enhancing employee engagement and team cohesion. A engaging speaker, and author of "Decoding Change," and the upcoming book ‘The Playful Advantage’ Chris offers a fresh alternative to conventional corporate strategies.

Connect with Chrischrismarshallspeaker.com
playfulnessinstitute.org

/ marshall-christopher

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Mastering Leadership: Building a Profitable and Predictable Businesswith Ron SzekelyWhy is it that some businesses seem to run like a well-oiled machine while others feel like they’re duct-taping everything together to survive? If you’ve ever looked at your team and thought, ‘Why does it feel like I’m herding cats instead of leading a high-performing group?’—you’re not alone.

🛎 In this episode of Marc Haine Live, Customer and Employee Experience Strategist, Marc Haine sits down with Ron Szekely, the Master of Branding, Business, and Builder of High-Performance Teams, to unpack the hidden challenges that hold businesses back—and reveal the simple, proven frameworks that help leaders get everything they want from their business.

Meet RonRon is a Certified Business Coach and former business executive with over 25 years of experience building high-performing teams to drive revenue growth and profitability for a variety of businesses. From smaller founder-led companies to top tier multinationals and across a variety of industries, what remains constant is Ron’s ability to simplify, unify, and lead a team toward a common vision.

Ron first sharpened his business acumen and managerial discipline, leading marketing, strategy and innovation in world-class companies like L’Oréal, Keurig and Sanofi. It was there that he developed his passion for leadership and hunger for growth.
Ron then went on to create and lead his own successful startups and learned firsthand the joys and challenges of entrepreneurship and running his own companies.

Over the past 5 years, Ron has been dedicated to sharing his expertise. Together with a team of coaches, he works with entrepreneurial, mid-sized companies with the ambition to help them scale with predictability. Ron’s vast experience and passion for building brands and businesses, combined with the BOS360 process of simple and practical tools, are the perfect combination to help entrepreneurs get everything they want from their business.

Connect with Ronhttps://bos360.ca/
/ rszekely

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Build Healthy Remote Workdayswith Steven PuriRemote and hybrid teams are here to stay—but are yours thriving or just surviving?

🛎 In this episode of Marc Haine Live, guest Steven Puri—tech entrepreneur and former Hollywood executive—shares powerful, actionable strategies to help leaders and teams regain focus, improve well-being, and unlock true productivity in distributed work environments.

About StevenSteven is the Founder and CEO of The Sukha Company with the mission to help millions of people find their focus, achieve more and have a healthy work life.

Steven's career started as a newscaster/interviewer for the #1 youth news show in the DC/Baltimore market (on WTTG-TV) and then as a junior software engineer & Thomas J. Watson Scholar at IBM. After attending USC in Los Angeles, he began working in film production and produced computer-generated visual effects for 14 movies including Independence Day which won the Academy Award for Visual Effects.

Steven’s first tech company was Centropolis Effects that produced those CGI effects, and he eventually sold it to the German media conglomerate Das Werk when he was 28.

Steven then produced some indie films and eventually went studio-side to develop and produce live-action features as a VP of Development & Production at 20th Century Fox (running the Die Hard and Wolverine franchises) and an EVP at DreamWorks Pictures for Kurtzman-Orci Productions where he worked on Star Trek, Transformers and more.

After Fox, Steven returned to building tech companies and founded The Sukha Company - ‘sukha’ means ‘happiness from self-fulfillment’ in Sanskrit. The Sukha is a focus app that bundles all the tools necessary to have a focused experience and a healthy, productive workday.

Steven lives in Austin, TX now.
📲 BONUS: Get a free month of The Sukha App at TheSukha.co

Connect with Stevenwww.TheSukha.co/media
TheSukha.co
/ steven-puri-b0714436

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Workplace Culture Isn’t HR’s Job: It’s Yourswith Tina CantrillToo many businesses treat culture like it’s an HR side quest—something to “get around to” between performance reviews and pizza parties. But when culture is left to drift, the real cost adds up: toxic behaviours, disengaged teams, slow execution, and burned-out leaders.

🛎 In this episode of Marc Haine Live, Customer and Employee Experience Strategist, Marc Haine sits down with organizational culture expert Tina Cantrill to tackle one uncomfortable truth: Culture is just the sum of how your people behave. And if those behaviours are misaligned, your results will be too.

About TinaTina Cantrill is a sought-after speaker and workshop facilitator who helps organizations fuel momentum and accelerate results by focusing on one thing: Behaviour.

With over 20 years of Fortune 100 executive leadership experience and a decade consulting with leaders and teams, Tina knows what accelerates performance, sharpens collaboration, and builds cultures that consistently deliver strong results.
Her approach is rooted in lived experience. After a near-catastrophic burnout caused by a toxic culture, she uncovered what truly drives - and derails - organizational momentum: The daily assumptions, actions, and interactions of people at every level.
Tina’s keynotes and workshops are high-energy, practical, and immediately actionable: Designed for organizations ready to increase engagement, fuel momentum, and accelerate collective success.

Connect with Tinatinacantrill.com
/ tinacantrill

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How Artificial Intelligence Is Transforming the Future of Workwith Scott WrightIs Your Workplace Ready for the AI Revolution?
Artificial intelligence is transforming the way we work—faster than most organizations are prepared for. But here’s the catch: it’s not just about implementing the latest tools. It’s about addressing the human side of AI adoption. Employees are asking tough questions: Will AI take my job? Do I still matter? How do I fit in this new world?

🛎 In this episode of Marc Haine Live, we dive deep into the cultural shifts and workforce challenges that AI is bringing to the workplace. Joining us is Scott Wright, The AI Culture Guy, an expert in helping leaders and teams manage the risks and opportunities of AI. Together, we’ll uncover the critical steps every organization needs to take to stay ahead of the curve while keeping employees engaged, motivated, and productive.

About ScottWith an engineering degree from Waterloo and an MBA from Ottawa, Scott's career spans from Dickie-Dee ice-cream man to cybersecurity consultant. He's worked in both low-trust and high-trust organizations, from McDonald's burger-flipper to software company CEO, bringing a wealth of experience.

Today, Scott is here to share insights on diagnosing trust issues within an organization, to building a foundation of trust for higher productivity, collaboration and employee retention.

FREE Resources Just for You:🎯 Schedule a FREE 30-minute consultation with Scott to discuss your organization’s AI opportunities and challenges.
🔗 Visit Scott’s website: https://scottwrightspeaks.com
🛠 Coming Soon: Online self-assessment tool for workforce AI readiness.

Connect with Scotthttps://scottwrightspeaks.com
/ scottwright

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Building Cultures That People Want to Stay Inwith Tanya DoucetStruggling with employee retention, engagement, and a toxic culture?
You’re not alone—and you’re not powerless.

🛎 In this episode of Marc Haine Live, we welcome Leadership Coach and Executive Program Facilitator Tanya Doucet (“Coach T” / “The Leadership Queen”) to unlock the true leadership superpower: Connection.

Learn how authentic connection drives influence, fuels team engagement, and builds workplaces where people want to stay—and succeed.

About TanyaTanya Doucet comes from small-town roots and lives a big-hearted life. She’s a loving partner, proud mom of two, and a grateful bonus mom to four more. Her days are filled with love, laughter, and a dash of beautiful chaos—and she wouldn’t have it any other way. Every day, Tanya chooses joy, embraces the journey, and finds ways to lift others up along the way.

With over 20 years of experience in the insurance industry and leadership roles, Tanya knows a thing or two about growth, grit, and the power of teamwork. Helping people and organizations thrive is her passion, and nothing lights her up more than seeing others crush their goals.

A lifelong learner and inspiration seeker, Tanya believes that success isn’t a solo act—it’s a team sport. Her secret sauce? A blend of determination, grit, perseverance, and the unwavering support of her incredible family and mentors, who always have her back.

Connect with Tanyahttps://tdleadership.ca/
https://linktr.ee/tdlead

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Marketing Tactics That Drive Real Business Growthwith John DwyerAre you having trouble converting your marketing expenditures into tangible outcomes? You’re not alone. Most businesses waste money on campaigns that lack measurable impact, leaving them stuck in a cycle of frustration and missed opportunities. But what if there was a simple, proven way to stand out from the competition and attract customers effortlessly?

🛎 In this episode of Marc Haine Live, I’m joined by legendary marketing specialist John Dwyer—or as many know him, “JD.” With a client list that includes Disney, KFC, 7-Eleven, and even Rupert Murdoch’s media empire, JD is here to reveal the secret sauce behind his unforgettable marketing strategies. From crafting WOW FACTOR campaigns to using low-cost, high-value incentives (think Happy Meal toys!), JD shares actionable tips to revolutionize your marketing.

About JDJohn Dwyer isn’t just another marketing expert—he’s a trailblazer known for conjuring up unforgettable marketing magic.

With a career steeped in turning businesses into household names, John’s knack for creating WOW FACTOR ideas is unparalleled.

From small ventures to industry giants, his strategies are the secret sauce behind massive success stories.
His client list includes the likes of Rupert Murdoch’s media empire, KFC, 7 Eleven, Disney, Warner Bros, BP……& the list goes on.
In today’s competitive business landscape, standing out is everything.

John’s philosophy revolves around crafting campaigns that not only grab attention but leave an indelible mark on audiences.

The Vacations Incentive promo for entrepreneurs - https://vacationsincentive.com/

Connect with Johnhttps://getmorejd.com/
https://theinstituteofwow.com/

/ institute.of.wow
/ the_institute_of_wow
https:// / jdtv-iow
/ the-institute-of-wow
/ instituteofwow

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Innovation Secrets: What Successful Companies Do Differentlywith Vanessa ThompsonIs your business struggling to keep up in today’s fast-paced, competitive market? Leaders everywhere are asking the same critical question: How can I make my business more innovative? If you’re feeling stuck, overwhelmed, or unsure how to foster creativity within your team, this episode is for you.

🛎 In this episode of Marc Haine Live, we welcome globally recognized innovation expert Vanessa Thompson to uncover the secrets to driving innovation, building a culture of creativity, and staying ahead of the curve.

About Vanessa
Vanessa Thompson is a globally recognized expert in innovation, sustainability, and ESG strategy. With a career spanning roles at The United Nations Foundation, the World Bank, and leading climate tech startups like Joby Aviation, Vanessa brings a unique blend of expertise in financial analysis, strategic planning, and sustainability consulting to every project she undertakes.
As a driving force in the field of sustainable innovation, Vanessa has served on several boards and collaborated with organizations like The Nature Conservancy, NASA’s OMEGA Project Earth, and JLL Spark Ventures, where she conducted due diligence and led investments in breakthrough technologies. Her work has been featured in Forbes, and she has contributed thought leadership on topics ranging from renewable energy to ESG reporting, positioning her as a sought-after voice in the climate and venture capital sectors.
An accomplished public speaker, Vanessa hosts "The Sustainability Experts," a podcast where she interviews industry leaders, including figures like Venus Williams, Raj Shah, and Eric Schurenberg. Through these conversations, she explores the intersection of innovation, leadership, and sustainability, inspiring audiences to rethink what it means to create lasting impact.
Vanessa holds an MBA with a specialization in Finance from Santa Clara University, where she graduated Summa Cum Laude. She combines her academic rigor with hands-on experience, leading multi-disciplinary teams across five countries and seven time zones to address pressing global challenges. Her work at the cutting edge of sustainable business practices has helped organizations integrate ESG metrics like GRI, SASB, and CDP into their core strategies, unlocking both financial and environmental value.

Connect with Vanessa

  • Speaker Website:https://www.vanessathompson.com/
  • Consulting Website: https://www.the-sustainability-experts.com/
  • Podcast LinkedIn: https://www.linkedin.com/company/the-sustainability-experts/
  • Personal LinkedIn: https://www.linkedin.com/in/vanessathompson5/
  • Youtube:https://www.youtube.com/@TheSustainabilityExperts
  • Podcast Spotify:https://open.spotify.com/show/5PLmkmxJLJQ5BJ2Kgluxku?si=4fb696fdd84847c2&nd=1&dlsi=bf5bae8fcd2e448c

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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AI for Leaders: Shift Your Thinking, Boost Your Impactwith Andrew DavisMost leaders are using AI like it’s a super-powered Google—and it’s costing them big time.

🛎 In this episode of Marc Haine Live, Author & Keynote Speaker Andrew Davis explains why that mindset is outdated, thanks to something called Lumière’s Law.

You’ll learn how to unleash AI’s true power: mimicry, not memory. Intelligence augmentation, not automation. This episode walks you through how to break old habits, build a digital doppelgänger, and turn your business into an idea machine.

👉 If you’re tired of AI giving you mediocre results, this conversation is for you.

About AndrewAndrew Davis is a bestselling author and internationally acclaimed keynote speaker. Before building and selling a thriving digital marketing agency, Andrew produced for NBC’s Today Show, worked for The Muppets in New York and wrote for Charles Kuralt. He's appeared in the New York Times, Forbes, the Wall Street Journal, and on NBC and the BBC. Davis has crafted documentary films and award-winning content for tiny start-ups and Fortune 500 brands. Recognized as one of the industry's "Jaw-Dropping Marketing Speakers," Andrew is a mainstay on global marketing influencer lists. Wherever he goes, Andrew Davis puts his infectious enthusiasm and magnetic speaking style to good use teaching business leaders how to grow their businesses, transform their cities, and leave their legacy.

Connect with Andrew🔗 Learn more about Andrew Davis: https://www.akadrewdavis.com
📌 Follow Andrew on LinkedIn: / tpldrew

AIforBusiness #AndrewDavis #MarcHaineLive #LumiereLaw #ArtificialIntelligence #DigitalDoppelganger #Leadership #BusinessStrategy #innovation

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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From Fear to Fierce: Becoming an Activated Leaderwith Angus NelsonWhat if the confidence you’re waiting for never comes?

🛎In this episode of Marc Haine Live, leadership coach and strategist Angus Nelson reveals how waiting to “feel ready” is the biggest threat to your business. We explore how to take action despite fear, why confidence is built—not found, and how being “Activated” can transform your leadership.

Whether you’re a manager stuck in indecision or a business owner tired of playing small, this episode will challenge your mindset, ignite your courage, and give you the tools to finally move forward.

🎯 Topics Covered:
• Procrastination and the cost of waiting
• Action-before-confidence mindset
• Building “Activated” leadership
• Disrupting yourself and your business for growth

🛠️ FREE OFFER: DM “ACTIVATED” for a 30-minute clarity call with Angus Nelson

About AngusAngus Nelson is a leadership coach, strategist, and keynote speaker known for guiding high-performing entrepreneurs and executives to break through plateaus and unlock extraordinary success. His expertise impacts high-achievers across startups, Fortune 500 companies, and celebrity circles. Angus has worked with executives from FedEx, Cisco, Bridgestone, Veeva, and Unbabel, and has delivered keynotes at the corporate headquarters of global giants like Walmart, Coca-Cola, BMW, Disney, Adobe, Swisscom, and Fidelidade.

As the founder of Evolve Leadership, Angus blends psychology, emotional intelligence, and proven frameworks to help clients overcome limiting beliefs, drive personal growth, and align purpose with profit. His transformative work empowers leaders to achieve clarity, wealth, and freedom.

Based in Lisbon, Portugal, Angus lives with his family and two larger-than-necessary dogs. He is the author of Confidence Comes Later and the host of the Evolve Leadership podcast, where he inspires listeners to become bold, aligned, and unstoppable.

🔗 Connect with Angus:Website: angusnelson.com |
LinkedIn / angusnelson
Instagram / angusnelson

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Unlock Authentic Leadership: Aligning Your Purpose with SuccessWith Irene RiadAre you a leader climbing the ladder, ticking all the boxes, but still feeling…disconnected and burned out? Join us as we tackle the real reason behind executive burnout and disengagement.

🛎 In this episode of Marc Haine Live, we sit down with Irene Riad, The Mosaic Integral Leadership Expert, to reveal why so many successful leaders feel empty despite reaching the top. Through her 7-lens MOSAIC Integral Leadership System, Irene guides us on how aligning with our core purpose isn’t just a “nice-to-have”—it’s critical to becoming a leader people want to follow.

About IreneIrene Riad is a Global Talent Consultant, an ICF PCC Executive Coach, ICF Coach Mentor, Coach Educator, and Accredited Coach Supervisor who specializes in talent assessment and leadership development. Her consulting, coaching and coach supervision journeys weave in the growth of clients’ mind (thoughts), body (emotions), values/beliefs (culture), relations (systems), and soul (consciousness) within their personal /professional context, through different modalities that enable them to go through a deep transformation of their whole human system as leader, team, and organization. The outcome of her work is experienced as a renewal of sight to the inner mosaic power we hold within ourselves and collectively, to live into our big visions and legacy work. She is deeply fulfilled by empowering others to step into their light and see their unique magnificence in the world.

Connect with Irenewww.sightcet.com
Linkedin: / irene-riad
Instagram: / sightcet
Facebook: / sightcet

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Scaling Your Business with Effective Growth Systemswith Chris GoeganAre you drowning in a sea of “shoulds,” constantly firefighting your business instead of growing it? You’re not alone—and you’re not broken. Effective business systems are the key!

🛎 In this episode of Marc Haine Live, Customer and Employee Experience Strategist Marc Haine sits down with Chris Goegan—one of the world’s top experts in engineering business growth systems—to unpack why most businesses get stuck, burned out, and overwhelmed… and what to do about it. Chris breaks down the real reason your business feels like it owns you (instead of the other way around), and how to escape the chaos using just two key systems: Growth Systems and Freedom Systems.

Get Chris' Engineered Marketing 3 Systems Guide for FREE.
Chris' Engineered Marketing 5-Day Workshop for just $27 (you get the opportunity to get this right after signing up for the 3 Systems Guide)

About ChrisChris Goegan, is widely regarded as one of the world's foremost experts in engineering growth systems for businesses. Chris has spent over 35 years transforming businesses through powerful systems, with deep expertise in engineering, sales, marketing, and operations. A former engineer who’s made over 100,000 cold calls (hating all but 3!), Chris began his career building high-volume manufacturing lines at Ford Motor Company, designing parts for the International Space Station, and even contributing to the engineering behind the real-world “Hunt for Red October” submarine.

He's worked with Michael E. Gerber, acclaimed author of "The E-Myth," and top industry leaders. His methodologies have generated over $165 million in revenue for small businesses across 100+ industries, freeing entrepreneurs from the grind and saving them over 1,000 hours annually.

Chris is the Founder and CEO of Engineered Growth Systems, dedicated to scaling businesses into the $10 to $50+ million range while giving owners their time back. He believes systems, not hustle and stress, are the true keys to sustainable growth.

He is passionate about helping good people build great businesses . . . and Exit Wealthy.

An Ironman finisher who raised money for cancer research in memory of his dad, Chris loves sports and the outdoors. He's originally from Canada, so expect a few “eh’s” along the way!

Connect with Chrishttps://www.chrisgoegan.com/
/ chrisgoegan

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 232: Why Your Business Model is Holding Back Your Business Transformation and Growthwith Dawn Holly JohnsonIs your business unknowingly stuck in the past? Leaders everywhere are relying on outdated business structures and industrial-era strategies—and it’s costing them trillions in lost revenue, disengaged employees, and declining customer experience. But what if there’s a better way?

🛎 In this episode of Marc Haine Live, I sit down with Dawn Holly Johnson, The Future of Business Architect, to expose the hidden forces quietly bleeding businesses dry—and reveal the game-changing strategies that will help you break free from these costly mistakes.

About DawnDawn Holly Johnson has led enterprise-wide transformational efforts in every major industry and across all sizes of organizations - from startups to Fortune 100 companies - using her many years of experience to generate higher organizational performance with an impact of over $5.2 Billion in new revenue generation and over $1 Billion operational profit margin gains through focusing on value delivery and improved stakeholder experience.

Dawn Holly began to write her second book What CEOs Need to Know in 2016 after her eighth career layoff occurring one week after her divorce. During those trying times, she chose to bring positive change to the world. She published this short yet impactful book in December 2021.

Self-titled as The Future of Business Architect, she helps startup founders beat the odds to success, and leaders of established companies to quickly transform their organization from underperforming and non-collaborative into being Future Ready: creating purposeful, productive, and profitable organizations that are joyful to work in.

Connect with Dawndawnhollyjohnson.com
Dawn Holly Johnson on Linkedin, @dawnhollyjohnson on YouTube

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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🚨 Is poor management secretly draining your business? You promote your employees to managers. to a leadership roles—only to watch them struggle, your team disengage, and productivity slip. Sound familiar? Bad management isn’t just frustrating—it’s expensive.

High turnover, disengaged employees, and costly mistakes are all symptoms of a bigger issue: most managers were never trained to lead.

🛎 In this episode, customer and employee experience strategist Marc Haine sits down with management consultant Tara Landes. We put a spotlight on the costly mistake businesses keep making—and how to fix it.

We uncover:
✅ Why promoting top performers to management without training backfires 🚨
✅ How to tell if poor management is secretly hurting your business 📉
✅ The real reason most leadership training fails (and what actually works)
✅ How investing in management training can help businesses and careers leap forward 🚀

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About TaraFor 25 years, Tara Landes has been the secret weapon 300+ small businesses leaders have used as they solve operational challenges. She is a certified change management practitioner from The Prosci Institute and a licensed influence trainer from The Cialdini Institute. She is the lead faculty member for the Bellrock management training programs, having graduated 950+ students and counting. She has also delivered almost 100 presentations to organizations like TEC Canada, MacKay Forums, Engineers and Geoscientists of British Columbia (EGBC), and Chartered Professionals in Human Resources of British Columbia and Yukon (CPHR BC & Yukon).

Connect with Tara🔥 Take Action Now!
💭 Reflect on today’s episode—write down the key lessons and revisit them in 6 months!
📅 Book a 15-minute strategy session tomorrow (yes, tomorrow!)
📩 Get a free coaching session: Email tlandes@bellrock.ca
📢 Sign up for Tara’s monthly management insights: www.bellrock.ca

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Transformational Leadership for Modern Managerswith Joel Davis BrownLeadership is costing businesses more than ever—money, customers, talent, and, at times, even their sense of community. But what if the solution isn’t in the usual playbook?

🛎 In this episode we dive deep into the transformative power of leadership wisdom from the LGBTQ+ community with leadership expert and “Awareness Agent,” Joel Davis Brown.

👉 In this episode, you’ll discover:
• Why traditional leadership approaches are falling short—and what’s really at stake.
• The concept of transformational leadership and how it can revitalize your organization.
• The role of cultural genius in leadership, and why it’s essential in today’s diverse workplaces.
• Tangible leadership lessons from the LGBTQ+ community that you can apply immediately.

About Joel Davis BrownDr. Joel A. Davis Brown is the Chief Visionary Officer of Pneumos LLC, a management consulting firm based in San Francisco and Nairobi, specializing in cultural intelligence, leadership development, and organizational change. He is also the co-owner of MetaPrinciple, a global training and certification company focused on systems change. With nearly 25 years of facilitation experience, Joel has worked across five continents, partnering with Fortune 500 companies, non-profits, and government agencies to drive sustainable growth and transformation. His expertise lies in fostering psychological safety, belonging, and innovation in workplaces, using a Gestalt-based approach to leadership and change.

A sought-after speaker and executive coach, Joel has collaborated with major organizations, including Apple, LinkedIn, the United Nations, and PricewaterhouseCoopers, among others. He is a certified Gestalt practitioner, an ICF-certified coach, and a Forbes Coaches Council member, working with C-suite executives, emerging leaders, and cultural creatives worldwide. His expertise extends to designing leadership programs on ethics, cross-cultural dialogue, LGBTQ+ inclusion, and men’s leadership.

Joel holds a Juris Doctor from the University of Virginia School of Law and a doctorate in educational leadership from Saint Mary’s College of California, where he studied design thinking, global citizenship, and peace education. He is the author of the best-selling book The Souls of Queer Folk: How Understanding LGBTQ+ Culture Can Transform Your Leadership Practice. Joel curates and facilitates the Queer Leaders Lens forum, supporting LGBTQIA2S+ leaders worldwide, and continues to make an impact through media appearances and keynote speeches.

Connect with Joel🌐 Website: www.joeldavisbrown.com
💼 LinkedIn: Joel Davis Brown

🎥 Don’t forget to like, comment, and subscribe for more episodes that transform the way you lead and grow your business!

Leadership #TransformationalLeadership #LGBTQLeadership #MarcHaineLive #LeadershipWisdom #CulturalGenius #BusinessSuccess #inclusiveleadership

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How Poor Communication is Costing You—And How to Fix Itwith John GoldenEver walked away from a meeting, sales call, or networking event thinking, “That could’ve gone better…”? You’re not alone. The truth is, ineffective interactions are costing professionals more than they realize—lost deals, missed promotions, and disengaged teams.

🚨 Here’s the problem: Most leaders and sales pros don’t recognize the subtle ways they undermine their own success. Whether it’s bringing baggage from a previous call, failing to be present, or letting emotional triggers take over, these small missteps add up to BIG consequences.

🛎 In this episode, globally recognized sales strategist, bestselling author, and CSMO at Pipeliner CRM, John Golden will share 5 strategies you can use today to recognize your emotional baggage and adjust your attitude and strengthen your conversations.

About JohnJohn Golden is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1800 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Connect with Johnwww.salespop.net
www.pipelinersales.com
https://www.linkedin.com/in/johngolden/

Get a Free trial of Pipeliner CRM www.pipelinersales.com

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Stop Losing Deals! Master the Art of Follow-Up with Ursula Mentjes💰 85% of sales close after the 5th follow-up… but guess what? 90% of business owners never follow up more than once! If you’re one of them, you might as well be lighting stacks of cash on fire. 🔥

🛎 In this episode, your host, customer and employee experience strategist, Marc Haine sits down with Ursula Mentjes, aka The Accidental Salesperson, to tackle the biggest (and most expensive) problem plaguing business owners: fear of following up. You don’t want to sound pushy. You don’t want to feel salesy. And that little voice in your head keeps whispering, “If they were interested, they would have called me back.”

And that's a problem.

About UrsulaUrsula Mentjes is a leading expert on success and business growth and a USA Today bestselling author of UpLevel NOW and five other non-fiction books.

She is a business strategist and coach who works with entrepreneurs to double their monthly revenue in as little as 30 days while working less! She is also a keynote speaker and certified as an NLP (Neuro Linguistic Programming) Coach through the NLP Institute of California and helps her clients release the limiting beliefs and blocks that hold them back from their greatest success.

Her podcast, Quantum Revenue Expansion, is in the top 2.5% of podcasts worldwide and can be found wherever you listen.

Ursula has been named the SBA’s Women in Business Champion and received the Lifetime Achievement Award from the President of the United States of America for volunteerism. Ursula spends her free time traveling with her husband Tim, son Lucca and she can often be found cheering enthusiastically from the bleachers while watching Lucca play baseball!

Connect with Ursula🌎 Website: https://www.ursulainc.co/
📌 LinkedIn: https://www.linkedin.com/in/ursulaincorporated
📷 Instagram: https://www.instagram.com/7figure_ceo/
📺 YouTube: https://www.youtube.com/user/MySalesCoachNow
🐦 Twitter: https://twitter.com/ursulamentjes
🎵 TikTok: https://www.tiktok.com/@7figure_ceo

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Franchising: The Dream, The Reality & The Truth They Won’t Tell Youwith Guy CoffeyEver been lured in by those “Be Your Own Boss!” franchise ads? You know, the ones where people are sipping margaritas on a beach while their business magically runs itself? Yeah… about that.

🛎 In this episode of Marc Haine Live, Customer and Employee Experience Strategist, Marc Haine sits down with Guy Coffey, a franchise veteran from both sides of the model—multi-unit franchisee, franchisor, and now advisor to entrepreneurs looking to break into the game without losing their shirts.

We’re diving deep into the REAL world of franchising—what works, what fails, and why some franchisees end up with financial freedom while others are trapped in a 7-day-a-week grind that makes their old 9-to-5 look like early retirement.

Check out Guy's podcast

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About Guy
With over 17 years in franchising, from co-founding the Frenchies franchise system to scaling fitness franchises, Guy has a love of entrepreneurial pursuits.

His mission is simple, to inspire entrepreneurs to go for it in life, and win.
Driven by his passion for helping entrepreneurs achieve a balanced life where family, fitness, and personal growth thrive alongside business success, Guy is dedicated to guiding others through the challenges and opportunities of franchising and entrepreneurship.

Connect with Guy
guycoffey.com
LI: /guycoffey
IN: /guycoffey
YT: @guy_coffeylinkedin
FB: /guy.coffey

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Turn High Turnover into High Retention – The Strategy You Needwith Samantha IrwinStruggling with high employee turnover? Feeling stuck in the endless cycle of hiring, training, and losing good people? You’re not alone. The real cost of turnover is more than just money—it’s lost productivity, low morale, and a customer experience that suffers. But what if you could break the cycle and build a team that actually wants to stay?

🛎 In this episode of Marc Haine Live, we sit down with Samantha Irwin, a national speaker and expert in workplace culture and customer experience, to tackle the big, expensive problem of employee disengagement and retention.

About SamanthaSamantha is a leading expert in creating exceptional Customer Experiences. She helps businesses inspire and educate teams to create exceptional Customer Experiences that foster loyalty and advocacy, driving both financial success and heartfelt service for brick-and-mortar businesses.

With over 25 years of experience in leadership, Samantha's dual background in middle school teaching and boutique hotel ownership has uniquely positioned her to empower and educate business leaders and their front-line customer service staff.

Organizations and businesses hire Samantha for engaging and inspiring keynote speeches and workshops.

As the creator of the Power of People Academy and the Creating a Culture Deck, she equips businesses to provide consistently Exceptional Customer Experiences, fostering thriving enterprises and fulfilled staff. Samantha's commitment extends to teaching business owners how to make their establishments preferred workplaces and favored customer destinations

Connect with Samantha www.Kaizen.Zone
/ samanthairwin

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How Front-Line Leaders Can Build Engaged, High-Performing Teamswith Dr. Roger GerardDid you know that nearly 60% of employees in the U.S. are disengaged, with 18% being actively disengaged? If you’re a leader or business operator, this isn’t just a statistic—it’s a major, expensive business problem.

🛎 In this episode of Marc Haine Live, we sit down with Dr. Roger A. Gerard, an executive consultant, author, and leadership expert with over 50 years of experience, to dive into:
✅ Why disengagement is not an employee issue—it’s a leadership issue.
✅ The 3 biggest threats to workplace culture: cynics, apathetics, and naysayers.
✅ How disengaged employees erode productivity, quality, and morale.
✅ Actionable strategies leaders can use to turn the tide on disengagement.

About RogerDr. Roger A. Gerard is the owner of Sloan & Gerard Consulting, a private consulting practice serving executives and boards in strategic planning, operational planning, executive coaching, and management development. He also specializes in process improvement, and the use of lean methodologies in bringing about significant and measurable organizational improvement.

He is the former Chief Learning Officer for ThedaCare, an integrated healthcare delivery system, retiring from that position in 2014 after 23 years in that role. Dr. Gerard has a 52-year career history leading executive and management development initiatives, in both large and small organizational environments. His work has been primarily within the healthcare industry, but he has also spent a quarter of his career consulting in manufacturing and service industries nationwide.

Previously, Dr. Gerard served as Vice President of Northern Michigan Hospitals and as the Director of Organizational Development. Before joining NMH, he was Creative Manager for Quality Systems for Sandy Corporation where he consulted with major clients (Burroughs, IBM, General Motors, Hyatt, etc.) on systemic leadership development and quality improvement projects.

Dr. Gerard is the author of Owning the Room: Leading with Mind, Heart and Spirit to Make Extraordinary Choices in a Demanding World and the new title, Lead With Purpose: Reignite Passion and Engagement For Professionals in Crisis. He also co-authored On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry.

Connect with Dr. Gerardhttps://www.rogergerard.com/
/ rogerg2

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Break Bias, Build Bridges: Leadership Strategies for a Diverse Workplacewith Tina VarugheseMiscommunication costs businesses millions each year, leading to reduced productivity, frustrated employees, and missed opportunities. But what if you could turn cultural diversity into your competitive advantage?

🛎 In this episode, Marc sits down with Human Connection Expert Tina Varughese, author of the insightful book 50 Shades of Beige: Building Bridges While Breaking Bias. 🌏 With over 22% of Canada’s population being foreign-born—and even higher in urban centres—leaders face an urgent challenge: navigating cultural differences to drive engagement, retention, and profitability.

About TinaTina Varughese is a highly sought-after Human Connection Expert, speaker, and author of the groundbreaking book 50 Shades of Beige: Building Bridges While Breaking Bias. With over two decades of experience, Tina has helped leaders and businesses navigate the complexities of cultural diversity in the workplace.

Before becoming a keynote speaker, Tina managed Alberta’s immigration office and founded her own relocation and settlement firm, working closely with newcomers to North America. Her hands-on experience gives her a unique understanding of the challenges and opportunities that come with a multicultural workforce.

Through her engaging and practical approach, Tina equips leaders with the tools they need to foster connection, improve communication, and create inclusive, productive workplaces. Whether it’s guiding teams to overcome cultural biases or helping businesses tap into the benefits of diversity, Tina inspires audiences to lead with authenticity and adaptability in today’s rapidly changing world.

Learn more at tworksforyou.ca.

🔗 Connect with Tina👉 Website: tworksforyou.ca
👉 LinkedIn: Tina Varughese
👉 Instagram: @Tina_Varughese
👉 Facebook: Tina Varughese

🎥 Don’t Forget to Like, Comment, and Subscribe!
Let’s build workplaces that thrive—one cultural connection at a time. 🌍

Leadership #CulturalCompetency #MarcHaineLive #TinaVarughese #DiversityAndInclusion #WorkplaceLeadership #HumanConnection #EmployeeEngagement

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Save Money, Keep Customers: Fixing Broken Feedback Systemswith Brian BoyetteAre your surveys giving you real insights, or are you just guessing what your customers and employees think?

🛎 In this episode of Marc Haine Live, we’re tackling one of the biggest problems businesses face today: capturing accurate human experiences to drive retention and revenue.

Stop making decisions in the dark. Learn how to harness cutting-edge tools to finally understand what your people need—and take action that drives loyalty, engagement, and profit.

📞 EXCLUSIVE OFFER: • Free 30-minute review of your feedback methods.
• Tailored demo of RavenCSI for your business.
• 3 months of free access to RavenCSI, including personalized support to create, deploy, and analyze surveys.

Take the survey for today's episode and see RavenCSI in action:
https://cx.ravencsi.com/UgeGL

About BrianBrian is the Founder/CEO of RavenCSI a SaaS survey platform and the CEO of Avior Group a business process improvement consulting firm.
Aerospace engineer for 21 years. Lean Six Sigma Master Black Belt for over 25 years
Owner of 2 businesses, as noted above
Father of 3 successful children (1 doctor, 1 owner Electrical Contracting, 1 cybersecurity programmer)
Former Cubmaster (7 years)
Professional Singer: Midlife Chryslers and Phaze 4

Connect with Brian / brian-boyette
X: @RavenCSIsurvey
Facebook: https://www.facebook.com/profile.php?...

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Your Business Exit Plan Matters More Than You Thinkwith Cannon CarrAre you risking everything by exiting your business at the wrong time, for the wrong reasons, or with the wrong financial setup? Too many business owners assume that selling their business will automatically lead to financial freedom—but without the right plan, the reality can fall far short.

🛎 In this episode, Marc Haine sits down with Cannon Carr, a small business champion and financial strategist, to dig deep into the essential steps for business operators to thrive financially—before and after their exit. Cannon shares his game-changing 3Rs Allocation System, designed to help you set a clear “North Star,” manage risks that often collide between you and your business, and allocate capital to build financial independence on your terms.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About CannonCannon is Regional Director and Partner at EP Wealth Advisers, overseeing the Atlanta office and broader southeast region. Before merging his firm with EP, he was CEO of CornerCap, managing $1.2 billion with a team of 22 colleagues. Cannon helps small business owners build their personal wealth alongside their business wealth. He hosts a podcast series called “Business Owner Tales from the Trenches” and is an author of an upcoming book on building financial freedom FROM your business.

Connect with Cannon https://www.epwealth.com/our-team/atl...
/ cannon-carr

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Stop Workplace Drama: Tools for Leaders and ManagersWith Robyn HatcherIs workplace drama draining your time, energy, and productivity?

You’re not alone. Research shows the average employee loses 2.5 hours a day to drama, costing businesses millions annually. But drama isn’t always loud or obvious—it sneaks in as gossip, micromanaging, misunderstandings, and even those passive-aggressive emails we all know too well.

🛎 In this episode of Marc Haine Live, we’re tackling one of the most expensive and overlooked issues in business: workplace drama. Joined by communication expert, keynote speaker, and former soap opera writer Robyn Hatcher, we’ll uncover the root causes of drama, how it impacts your team, and—most importantly—how to stop it.

💡 Key Takeaways: • Discover the hidden ways drama shows up in your workplace
• Learn how to identify and break free from the “Drama Triangle” roles of Victim, Persecutor, and Rescuer
• Master strategies and scripts for clear communication to reduce misunderstandings and conflict
• Understand how your personal “backstory” shapes your interactions—and how to rewrite it

📞 Special Offer:Robyn is offering a FREE 30-minute consultation to help you take control of workplace communication and tackle drama head-on. Book your session today and download her Talkadot QR code to share feedback and connect directly with her.

✨ About Robyn Hatcher:Robyn’s career spans from acting roles on Law & Order and The Blacklist to writing for iconic soap operas like All My Children. Now, she helps business professionals remove the drama from their workplace through her powerful communication framework, ActorTypes. She’s worked with companies like JP Morgan, Spotify, and PayPal, equipping teams with the tools they need to thrive.

Connect with RobynRobyn’s Website: https://www.robynhatcher.com/
Connect on LinkedIn: / robynhatcher
Follow on Instagram: / robyn_speaketc

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Stop Losing Employees: Leadership Tools for Engagementwith Phillip Holmes
Why does leadership fail? Because most leaders think they’re self-aware—but only 10-15% actually are (source: Tasha Eurich). The result? Toxic workplace cultures, high employee turnover, disengaged teams, and costly inefficiencies that hurt your bottom line and your reputation.

🛎 In this episode of Marc Haine Live, we’re diving deep into the expensive leadership blind spots that sabotage small business owners, franchise leaders, and managers—and what you can do to fix them. With expert insights from Leadership Consultant Phillip Holmes, we unpack the tools, strategies, and mindset shifts needed to foster a workplace culture of trust, respect, and high performance.

What You’ll Learn: • Why self-awareness is the #1 skill every leader needs to master.
• How to identify your team’s natural strengths to maximize engagement and efficiency.
• Practical tools to develop self-awareness and leverage others’ strengths.
• Pitfalls to avoid when transforming your leadership style and workplace culture.

Shocking Fact:
Did you know 85% of leaders believe they’re self-aware, yet only 10-15% actually are? This gap can lead to poor decision-making, unmanaged emotions, and disengaged teams.

Meet Phillip Holmes:Phillip is the owner of Highest Good Consulting and a coach who’s passionate about democratizing leadership development. From doubling website traffic to increasing donations by 100%, Phillip has firsthand experience transforming teams and achieving measurable success through effective leadership strategies.

Your Next Step:

Commit to being the leader your team deserves. Take the first step toward self-awareness and schedule a 30-minute discounted coaching session with Phillip Holmes to uncover roadblocks and map out your leadership action plan.

📌 Like, share, and subscribe for more actionable insights on leadership, team building, and workplace transformation!

👉 Let’s build a healthier, more productive workplace—one leader at a time.

Connect with Phillip: • Website: highestgood.consulting
• LinkedIn: Phillip Holmes
• Instagram: @phillipmholmes

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Fixing Workplace Disengagement with Humor and Connectionwith Beth ShermanWorkplace disengagement is draining businesses of productivity, connection, and creativity. With only 33% of the US workforce engaged (Gallup, 2023), the costs are staggering: high turnover, absenteeism, and a workplace culture stuck in survival mode.

🛎 In this episode of Marc Haine Live, we’re joined by Beth Sherman, a seven-time Emmy Award-winning comedy writer, speaker, and comedian, to explore how humour can transform workplace communication and engagement. From writing for The Late Show with David Letterman and Ellen to performing for troops in Iraq, Beth shares her expert insights on how humour can build trust, foster connection, and create a thriving work environment.

In this episode, you’ll discover:
✅ Why disengagement is costing businesses billions—and what to do about it.
✅ How to use humour to strengthen team collaboration and morale.
✅ The psychology of humour: Why it works in building genuine connections.
✅ Simple, actionable tips to start using humour at work immediately (even if you don’t think you’re funny).

Featured Takeaways:
• Learn to spot disengagement before it becomes a business problem.
• Unlock the power of humour to nurture relationships and enhance productivity.
• Avoid common pitfalls of humour in the workplace—maintain credibility and psychological safety.

🔗 Ready to transform your workplace? Book a 30-minute discovery call with Beth Sherman: https://calendly.com/bethsherman/conn...

🎥 Don’t miss this eye-opening and laugh-packed episode! Subscribe now for more expert advice on leadership, employee engagement, and creating extraordinary workplace experiences.

WorkplaceEngagement #Leadership #HumorAtWork #EmployeeRetention #MarcHaineLive

Connect with Bethhttps://www.bethsherman.com/
/ beth-sherman

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Transforming Toxic Workplaces: Insights for Middle Managers

with Dr. Laura Lovett

In this powerful episode of Marc Haine Live, we’re joined by the incredible Dr. Laura Lovett—an organizational psychologist, keynote speaker, and expert on workplace psychology—to tackle one of the most expensive and emotionally draining challenges in business today: toxic bosses.

Toxic leaders don’t just impact team morale—they affect productivity, increase turnover, and cost businesses billions annually. But here’s the catch: sometimes, these toxic behaviors are unintentional. How can leaders recognize these behaviors in themselves or others? And more importantly, how can employees and organizations protect themselves from the fallout?

💡 In this episode, you’ll learn:
✔️ How to identify the warning signs of toxic leadership.
✔️ The difference between a difficult boss and a toxic one.
✔️ What toxic workplace dynamics cost businesses and careers.
✔️ Actionable steps to regain control, make a career exit plan, or transform leadership styles.

About LauraDr. Laura Lovett is a globally recognized thought leader in workplace psychology and the host of the acclaimed podcast Where Work Meets Life™. With nearly 25 years of experience, she’s helped thousands of professionals and organizations build thriving, healthy workplaces. Learn more about her work at https://drlaura.live.

Connect with Laura https://drlaura.live/
LinkedIn: https://www.linkedin.com/in/drlaurahambley/
Facebook: https://www.facebook.com/Dr.Laura.whereworkmeetslife
Twitter: https://x.com/DrLaura_
Instagram: https://www.instagram.com/Dr.Laura__/
TikTok: https://www.tiktok.com/@drlaura__

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Loosen your leadership underwear & increase productivitywith Cate Collins🚨 Burnout Alert! Are you unknowingly driving away your best employees and customers because you’re too burned out to show up as the leader they need?

🛎 In this episode of Marc Haine Live, we tackle one of the biggest, most expensive problems facing leaders today: burnout and its ripple effect on your team, customers, and bottom line.

Joining us is Cate Collins, a leadership expert with over 25 years of experience inspiring leaders and teams across the globe.

Cate shares her groundbreaking 4 Rooms Resilience Formula, a proven blueprint to help leaders reclaim their well-being, build resilience, and create thriving, engaged workplaces.

About CateCate Collins inspires leaders and their teams to loosen their underwear to be more confident, more courageous and more resilient. She is a recovered, burned-out leader who has worked with thousands of leaders across the globe for the past 25 years. Her clients include the US Army, GM, Ministry of Transportation, Ministry of Finance, Mental Health Hospitals, not-for-profits and businesses of all sizes. Her sweet spot is team retreats. She has facilitated retreats for over 20 years. She hosted a Female leadership retreat in Costa Rica, Arizona and across Canada. Her extensive health background, as former executive director handpicked to train with Jack Canfield, Chicken Soup for the Soul and The Success Principles' author, keeps her current with the work-life challenges her clients experience.

Connect with Catecatecollins.com and powerfuljourney.com
LinkedIn - / catecollins
Facebook - / powerfuljourney
Instagram - Instagram (@powerfulcate)
Youtube - Cate Collins

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Unlocking Success Through Curiosity: An Essential Guide to Powerful Questions for Business Leaderswith Sean GraceEver wonder why your team’s meetings seem to go in circles? Or why innovative ideas seem to fizzle out before they even reach the whiteboard? Here’s the kicker: most business leaders think they’re great communicators, yet crucial insights slip through the cracks every day.

🛎 In this episode of Marc Haine Live, guest Sean Grace, author of The Art of the Question, discusses the underutilized power of great questions—questions that aren’t just about filling silences but about driving deeper connections, sparking innovation, and creating real breakthroughs.

About SeanSean Grace is a leading communication consultant, speaker, and author of The Art of the Question, a breakthrough book that explores how the right questions can transform leadership and team dynamics. With a rich background in sales, leadership training, and even the creative arts, Sean has spent over two decades helping top organizations develop their leaders through the power of effective questioning. His work is rooted in the belief that great leaders don’t just provide answers—they ask the questions that spark insight, encourage growth, and drive lasting change.

Sean’s methods draw on his unique combination of expertise in business and the arts, blending principles from fields like jazz improvisation and critical thinking to foster collaboration and innovation. His questioning techniques and 3-phase model offer leaders a practical framework for engaging their teams, solving complex problems, and creating an environment where everyone’s voice is heard. From Fortune 500 companies to budding entrepreneurs, Sean’s approach has helped countless leaders harness curiosity as a tool for achieving extraordinary results.

Connect with SeanWebsite: PeakLuma.com
LinkedIn: linkedin.com/in/seangrace
Twitter: @SeanGrace_
Book on Amazon: The Art of the Question
Email: info@peakluma.com

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Beyond the Call: Building Long-Term Customer Loyaltywith Charlotte WardIs your customer support building loyalty—or driving customers away?

🛎 In this episode of Marc Haine Live, we dive deep into the true cost of customer support with the brilliant Charlotte Ward.
If you’re a business operator or manager looking to transform your customer support into a loyalty-building machine, this episode is a must-watch. Discover how to prevent costly customer churn and make support your secret weapon for success!

About CharlotteCharlotte Ward has spent nearly 30 years delivering, defining and leading exceptional customer care and support experiences. She’s worked on the front line in a heated call centre environment, and loved it. She’s led remote, highly technical teams working on deeply bespoke implementations, and loved it. She loves talking with people about customer support, and helping them deliver the best they can, for their customers.

She’s currently Director of Support at Snowplow, and also host of the Customer Support Leaders podcast.

Connect with Charlotte💼 LinkedIn: / charlottecward
🌐 Website: customersupportleaders.com

CustomerSupport #CustomerExperience #MarcHaineLive #CharlotteWard #CustomerLoyalty #CustomerServiceTips #CX #CustomerRetention #businessgrowthhacks

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Create Focused, Resilient Teams with Zen Leadershipwith Lori SaitzAre distractions and stress sabotaging your team’s productivity?

🛎 In this episode of Marc Haine Live, we dive into the billion-dollar problem that’s costing businesses across America over $650 billion every year—employee distraction. When your team is mentally checked out, it impacts everything from focus and creativity to productivity and client relationships.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About LoriLori Saitz is the leading authority on improving productivity and engagement through workplace well-being. She is the founder of the Zen Leadership Program for Results Focused Professionals. With a comprehensive background in wellness and communication strategies, Lori helps executives create focused, resilient, and collaborative teams that can move projects forward with less stress and drama.

Listen to Lori on her own podcast too, called Fine is a 4-Letter Word, where she engages guests in conversations about how they've grown from a time in their lives when things were decidedly NOT fine.
Lori is currently living nomad life while cat sitting in states across the southeast U.S. You can often find her in the weight room at the gym. She also loves cupcakes, Thai food, and classic rock music.

Connect with Lori https://zenrabbit.com/
LinkedIn: / lorisaitz
Instagram: / zen_rabbit
Facebook personal: / lorisaitz
Facebook business: / zenrabbit
Twitter: / zenrabbit
YouTube: / zenrabbitvideo

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Boost Your Business with Digital Magazineswith Jill BurkAre you struggling to build authority, expand your audience, or find a marketing tool that doesn’t drain your time and budget? 🤔

In this episode of Marc Haine Live, we sit down with Jill Burk from MagCast to talk about an often-overlooked solution that could completely flip how you approach marketing—digital magazines. 📖💡

Jill shares how easy it is to create your own digital magazine (seriously, you don’t need to be a publishing pro!) and explains why it’s one of the smartest ways to position yourself as a leader in your field. Plus, we’ll dive into how a magazine can literally become a profit center for your business, turning your competitors into collaborators and attracting a global audience without breaking a sweat. 🌍💼

About JillJill Burk is the Director of Outreach for MagCast, a leading digital magazine platform that empowers entrepreneurs and business owners to create, publish, and profit from their own digital magazines. With a background in running her own successful business for over 20 years, Jill brings a wealth of real-world experience to the table, helping others build authority and grow their brand through digital publishing.

Her passion for supporting entrepreneurs, particularly women and newcomers, shines through in her work. Jill’s expertise lies in showing business owners how to take control of their messaging, engage their audience, and turn marketing efforts into a sustainable profit center. With her hands-on approach and strategic insights, she has helped countless businesses unlock new revenue streams and strengthen their market presence.

Jill is not only a leader in digital publishing but also an advocate for using innovative tools to help business owners thrive. Her mission is to make the process of creating a digital magazine accessible, efficient, and profitable for everyone, regardless of industry or experience level.

Connect with JillIf you'd like to learn more about how digital magazines can transform your business or have questions for Jill, you can connect with her in the following ways:

Email: jburk@magcast.co for inquiries or to schedule a chat.
MagCast Website: Visit magcast.co and book a consultation through the Calendly link to explore how MagCast can work for you.
LinkedIn: Simply search for Jill Burk and send her a message.

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Power of Podcasting for Your Businesswith Darren Saul🔊 Struggling to Get Your Business Noticed?

In this episode of Marc Haine Live, we sit down with podcasting powerhouse Darren Saul to explore why your business might be flying under the radar—and how podcasting can change that. Whether you’re a business operator, manager, or entrepreneur, this episode is packed with actionable insights to help you elevate your brand, generate content, and achieve serious business results.

🎙️ What You’ll Learn:

• Why podcasting is no longer a “nice-to-have” but a “must-have” for brand awareness.
• The essential tech setup you need to start your podcast without breaking the bank.
• How to prepare, produce, and promote your podcast effectively.
• Why podcasting is the ultimate content generation tool, providing endless opportunities for written, audio, video, and graphic content.
• How podcasting can lead to unexpected collaborations and business opportunities.

🔥 Don’t Miss Out:

• FREE Ultimate Podcast Guidebook: Download Now
• FREE Webinar: 9 Great Ways to Monetize Your Podcast: Sign Up Here https://suspendedanimation.com.au/

About DarrenDarren Saul is a Serial Podcaster, Strategist, Trainer, Coach, Keynote Speaker and Student of Human Attention.

He started heavily utilising the Power of Podcasting to build his photography business and was so amazed with the results he never looked back!

He is now a Podcast Junkie who consults with organisations to help them get serious business results integrating Podcasting into their marketing strategy.

A PODCAST IS NOT JUST A “NICE TO HAVE” ANYMORE - IT IS A "MUST HAVE"!

Darren loves people and loves to share the insights, stories and knowledge he has gained over the years.

He is very passionate about helping others develop, get results and feel fulfilled as marketers and entrepreneurs!

Connect with Darrenhttps://suspendedanimation.com.au/

https://www.youtube.com/channel/UCvqogVAOcxF-7_-BfSybedw?view_as=subscriber

https://www.facebook.com/SuspendedAnimationPodcasting

https://www.linkedin.com/in/suspendedanimation/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Unlock CX Success: Why Innovation Beats Fixeswith Katie StablerMany businesses are pouring time, money, and energy into Customer Experience (CX) but only end up maintaining the status quo.

🛎 In this episode of Marc Haine Live, we’re joined by CX expert Katie Stabler to tackle one of the biggest challenges facing businesses today—wasting time and resources on fixing problems instead of driving real innovation in customer experience.

📣 About Katie Stabler:Katie Stabler is the founder of Cultivate Customer Experience, co-author of Amazon’s #1 best-seller Customer Experience 2, and recognized as one of the top 20 Global CX Thought Leaders. She’s worked with industries across the globe to help businesses elevate their customer experience from reactive fixes to true innovation.

🔗 Connect with Katie:Website: cultivatecustomerexperience.com
LinkedIn: Katie Stabler
Instagram: customer_experience_cultivator

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Boost Employee Energy & Productivitywith Dr. LabibAre you tired of being tired?

In today's fast-paced business world, chronic fatigue among employees has become a silent productivity killer. It’s draining your team, slashing innovation, and costing your company a fortune.

🛎 In this episode, I sit down with Dr. Labib Ghulmiyyah, the creator of the Vitality Formula, to tackle one of the biggest threats to workplace success—employee fatigue. Dr. Labib's science-based approach reveals the hidden energy drains lurking in your office and offers practical steps to restore vitality.

About Dr. LabibDR. LABIB GHULMIYYAH Founder, VITALITY FORMULA ™ Global Physician, Keynote Speaker & Corporate Health Consultant
Dr. Labib Ghulmiyyah, more known as Dr Labib is an Associate Professor and a double board-certified Obstetrician-Gynecologist & Maternal-Fetal Medicine specialist. His journey began with earning his medical degree in Lebanon, followed by training in the United States. Dr. Labib's academic career includes serving on the faculty at the American University of Beirut, where he was the residency program director for over 10 years and Head of the Maternal-Fetal Medicine division. Upon relocating to the United States, Dr. Labib currently serves as the Medical Director at Pediatrix Medical Group. His expertise extends beyond traditional medicine. He is a certified Functional/Integrative medicine practitioner, educator, and keynote speaker. His research contributions are significant, with over 50 peer-reviewed published articles.

He has also authored three books aimed at empowering people to minimize toxic exposure. In recent years, Dr. Labib’s focus has expanded to helping people and organizations regain vitality and live life to its fullest. This passion led him to create the Vitality Formula, an innovative approach to transforming lives on both individual and organizational levels. His perspective shift was catalyzed by the Beirut Port explosion in 2020 and his personal battle with fatigue.

Through keynote speeches, workshops, and consultations, Dr. Labib guides individuals and organizations to assess their Net Vitality Score, apply targeted improvements, and enhance overall well-being. While continuing his work in high-risk obstetrics, Dr. Labib is dedicated to helping people and organizations rediscover their zest for life, exploring how they can reclaim energy and live to their fullest potential.

Connect with Dr. Labibwww.drlabibg.com
Instagram: @drlabibghulmiyyah
linkedIn labib gulmiyyah

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Double Your Productivity with Just 30 Minutes a Day: Meditation for Entrepreneurswith Kira LeskewAre you feeling overwhelmed, stressed, or just completely burnt out as a business owner? You’re not alone—over 90% of people are in the same boat, and if you’re a leader, these challenges are probably dragging you and your business down.

🛎 In this episode of Marc Haine Live, Kira Leskew, a meditation and intuition master for business, joins me to break down how the right meditation practices not only reduce stress but can also solve those “unsolvable” business problems—some you didn’t even know existed.

Kira offers a free quiz to identify stress and leadership blind spots, and if you’re ready to learn how to implement this practice, you can connect with her on LinkedIn or visit her website at theeagleinstitute.net.

About KiraKira is a former elite athlete and serial entrepreneur. She is also a meditation master. She covers Stopping Stress to Extremely High-Performance Mind for Business. Kira has discovered, through training thousands of businesspeople and athletes, that specific techniques work to stop stress in the mind and the human nervous system and get into a high-performance mind without taking an extensive sabbatical. Kira has been nominated 2x for RBC Canadian Woman Entrepreneur of the Year for Start-Ups. Kira also holds a JonahTM in Theory of Constraints, one of only 2 to ever given the privilege to complete a private program by The Goldratt Institute. Kira has been teaching meditation for business for more than 8 years.

Connect with Kira https://www.theeagleinstitute.net/
/ kira-leskew

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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7 Pillars of a High-Performance Workplacewith Chris DyerIs your company’s culture quietly sabotaging your success?

🛎 In this episode of Marc Haine Live, Marc sits down with culture expert and author Chris Dyer to uncover the hidden problems in company culture that are draining your productivity, driving away top talent, and costing you big time. Chris shares why many leaders don’t realize their culture is either pushing them forward or pulling them backward—and there's no neutral ground. Are you unintentionally fostering a toxic work environment or creating a place where your people thrive?

About ChrisChris Dyer is a renowned speaker, author, and consultant specializing in company culture and leadership. As the author of "The Power of Company Culture," Chris has helped countless organizations build thriving, high-performance workplaces. With over two decades of experience, he’s known for his practical, actionable insights that empower leaders to transform their company culture, boost productivity, and improve employee retention. Chris regularly shares his expertise through keynote speeches, podcasts, and workshops, making him a sought-after authority on business culture and leadership.

Connect with Chrischris@chrisdyer.com
Website: www.chrisdyer.com
LinkedIn: linkedin.com/in/chrisdyer007
Instagram: @chrisdyer007
TikTok: @chrisdyer007
YouTube: Chris Dyer - Company Culture Expert
Twitter: @chrisdyer007

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Strategic Employee Investments: Key to Unlocking Enhanced Business Profitabilitywith Susan MazerMany businesses grapple with the dilemma of viewing labour costs strictly as a financial burden rather than recognizing them as a potential investment. This narrow perspective can stifle growth, erode employee morale, and ultimately hinder long-term sustainability.

🛎 In this episode, we explore how redefining labour costs as strategic investments rather than mere expenses can transform a business's culture, enhance employee satisfaction, and significantly boost overall organizational performance.

About SusanA co-founder of Healing HealthCare Systems, Susan E. Mazer earned her Ph.D. in Human and Organizational Development from Fielding Graduate University, where she also holds a Master of Arts degree. She was previously awarded a graduate fellowship to Stanford University where she completed her Master of Arts in Musicology.
Prior to her work in healthcare, she had a full-time career as a jazz harpist, performing with Dallas Smith, and such notables as Ahmad Jamal, Frank Sinatra, Natalie Cole, and Julio Iglesias. She continues to perform and, in 2024, was featured in jazz events in Mumbai, India.
Susan’s accomplishments in healthcare include bringing the issue of hospital noise to the forefront of hospital concern through accredited educational programs for nurses and presentations at conferences. This year, she was the Keynote speaker at the 12th Annual Conference on Medication Safety in Abu Dhabi, UAE, where she spoke on the use of music to design healing environments, pain and the patient environment, and did a two-hour workshop on The Patient Experience as an Ecosystem.
She is considered an expert in the field of privacy and HIPAA. She is a well-published author, having written articles and whitepapers for major healthcare journals and periodicals focusing on noise in hospitals, speech privacy, patient safety, and other related topics.
Susan has been featured on “Good Morning America” as a hospital noise expert. She is a member of the American Gerontological Society, Global Society for Arts in Health, Environmental Design Research Association (EDRA), Beryl Institute Speakers Bureau and Resource Advisory Council.
She was the 2023 recipient of the Caring Science Visionary Leadership Award from the Watson Caring Science Institute. As of this month, she is the newest member of the Board of Directors of the Watson Caring Science Institute.
Healing HealthCare Systems was founded in 1992 by Susan Mazer and Dallas Smith with the launch of The C.A.R.E. Channel. Until then, no relaxation programming had been produced specifically for patient television for the full 24-hour patient day. (View our 25th anniversary video and timeline!)
Now available in more than 1,000 healthcare facilities around the world, The C.A.R.E. Channel’s stunning nature video and original instrumental music provide a therapeutic tool for use at the patient bedside, waiting areas, and public spaces in acute care hospitals, residential care facilities.

Connect with SusanWww.healinghealth.com
www.mazerandsmith.com
www.linkedin.com/in/susanmazer
www.youtube.com/susan mazer

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Real Reason New Managers Fail (And How to Fix It)with Ross SaundersYour top performer just accepted a promotion. She’s incredible, and you’re confident she’ll excel in her new role, guiding her team to achieve the same level of success she has.

Or will she?

Your top performers are great at their jobs, but managing a team? That's a whole new ballgame!

🛎 In this episode of Marc Haine Live, Marc sits down with Ross Saunders to dive into one of the biggest, most expensive challenges businesses face—why your best employees often become your worst managers—and what’s really going on beneath the surface.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About RossBy day, Ross is a privacy and governance specialist, working with companies and their employees to safeguard personal information, implementing programs at a global scale, and training managerial champions across the board. But by night, Ross has a passion project which is helping new managers succeed in the roles that they have recently been promoted to, regardless of their industry.

His book, “This is NOT what I signed up for”, is a personal account of successes and failures (without all the flashy academic frameworks and models) that details and teaches the skills you need to succeed as a first-time manager. This has spawned coaching, several upcoming courses, and a second edition of the book covering new skill sets in an evolving world.

Ross holds a master’s degree in the management of technology and innovation, and has been managing managers across industries and disciplines for more than a decade.

Connect with Rosswww.thisisnotwhatisignedupfor.com
instagram.com/rossgsaunders
linkedin.com/in/rgsaunders

Find out what kind of Delegator you are and get Marc's 15 point Delegation Checklist.
Take the quiz now: https://zurl.co/eJxl

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Why Leaders Need Emotional Agility Nowwith Dr. Matthew NortonAre you struggling with high turnover, disengaged employees, or just plain old burnout in your team? Chances are, the issue isn’t just about skills or strategy—it’s about Emotional Agility.

🛎 In this episode of Marc Haine Live, we sit down with Dr. Matthew Norton, the Strengths-Based Leadership and Culture Coach, to uncover the hidden factor that’s quietly derailing your business and costing you more than you think.

About MatthewMatthew Norton has been a business owner and leader since 1983. He’s an expert in human behaviour and helps people understand how and why they do what they do. His lifelong passion is providing insights and strategies that guide people to fulfill their purpose and achieve the success they’re seeking in themselves and the people they hire.
He is the creator of numerous innovative assessments that provide unique insights into people’s key strengths and signature styles, leading to improved interpersonal understanding, communication and collaboration. The strategic applications of these assessments result in improved relationship dynamics as well as business breakthroughs achieved by optimizing leaders and their teams.
He is the founder/owner of PeoplePlusPurpose.com and, more recently, the People Plus Purpose Coach Certification Training Program to equip and empower an army of coaches to facilitate high-level personalized business and life breakthroughs.
Matthew lives in La Mesa with his wife and best friend, Judy. They’ve been married since 1988 and have five children and seven grandchildren through a very complicated blended family.

Connect with Matthewhttps://peoplepluspurpose.com/
Linkedin - linkedin.com/in/matthew-norton-bb901a7
Instagram - / peoplepluspurpose
Facebook - / peoplepluspurpose

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Avoid the Pitfalls of Being Just Another Brand in the Marketwith Ken SchmidtEvery day, businesses are overwhelmed with the challenge of standing out in a crowded market. Despite offering superior products or services, many find themselves lost in the noise, unable to capture the attention or hearts of potential customers. This not only stunts growth but also leads to substantial revenue losses as these businesses remain the industry’s best-kept secrets.

🛎 In this episode, join Marc Haine as he delves into these pressing challenges with Ken Schmidt, the mastermind behind Harley-Davidson’s legendary revival. Ken shares his invaluable insights on crafting a brand that’s not only seen but celebrated.

About KenKen Schmidt, a celebrated member of Harley-Davidson’s turnaround team that brought the company from bankruptcy to global dominance, advisor to CEOs of the world’s biggest brands, keynote speaker and author.

Ken is the author of MAKE SOME NOISE: The Unconventional Road to Dominance

Connect with Kenhttps://kenspeaks.com
/ ken-schmidt-5b08115

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Revolutionize Your Leadership with Co-Creative Leadershipwith Steffan SurdekLeadership is hard. Many leaders feel that in order to be a "good leader," we must shoulder the burden alone.

🛎 In this episode, your host, customer and employee experience strategist Marc Haine is joined by the Father of Co-Creative Leadership, Steffan Surdek,
Discover a revolutionary approach that empowers leaders to share the load, engage their teams, and foster a collaborative environment.


About SteffanSteffan believes in contributing to a greater cause and making a difference in organizations by helping leaders develop their co-creative leadership skills.

He helps leaders transform their mindset and leadership style to increase trust, commitment, and engagement from the people around them. He enables the missing conversations that provoke new possibilities and inspire teams to work and communicate more effectively together.

Steffan is the author of the book: "The Way of the Co-Creative Leader" and is the founder of Surdek Solutions, a company specializing in leadership development based in Montreal, Canada.

Connect with Steffanhttps://www.surdek.com
www.twitter.com/ssurdek
www.linkedin.com/in/SteffanSurdek

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Transform Your Business: Essential Leadership Skills for Front-Line and Middle Managerswith Ron StottsAre you a business operator or front-line manager struggling to unlock your leadership potential and achieve greater personal and professional success?

🛎 In this episode, Customer and Employee Experience Strategist (and your Host), Marc Haine, sits down with three-time bestselling author and seasoned expert in psychology and chiropractic care, Ron Stotts. We put a spotlight on how to become more self-aware, the mindset shifts required to succeed and how to tap into your Big Mind, where you think like Einstien and create like Michelangelo.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About RonRon is a three-time bestselling author with a PhD in psychology, a Dr. of Chiropractic, and has been teaching mediation for over forty -five years.. He's explored the depths of ancient wisdom and the latest in psychological, neurological studies, and leadership as he guides entrepreneurs and executives into the highest levels of conscious leadership.

Connect with Ronhttps://RonStotts.com
Personal FB: / ron.stotts.50
LinkedIn Personal: / dr-ron-stotts-14143236
YouTube: / @dr.ronstotts

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Emotions as the New Business Metricwith Susan Ní ChríodáinLeaders are often caught in the numbers game—revenue, costs, and KPIs dominate discussions. But what if the real key to optimizing employee engagement and finding fulfillment at work lies beyond these numbers?

🛎 In this episode, Customer and Employee Experience Strategist (and your Host), Marc Haine, sits down with leadership coach Susan Ní Chríodáin, sheds light on how emotions, often invisible and intangible, are crucial drivers of people, performance, and profit.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About SusanLeadership coach and facilitator Susan Ní Chríodáin sits at the nexus of business and emotion. Susan founded her consultancy, Beyond the Numbers, to revolutionize workplaces. An award-winning chartered accountant hailing from the Big 4, her career spans three continents and a range of diverse leadership positions.

She is the author of the recently published bestselling Leading Beyond the Numbers: How Accounting for Emotions Tips the Balance at Work, where she reveals how to reintroduce humanity into the workplace for improved engagement and fulfilment, benefiting both individuals and organizations. And she hosts the popular podcast, Life Beyond the Numbers that invites listeners to discover insights on how to have a more fulfilling work-life.

Connect with Susanhttps://www.beyond-thenumbers.com
LinkedIn: / susannichriodain
Twitter: @S_Ni_C
Instagram: / susan.ni.chriodain

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Ending Burnout: Essential Leadership Strategies for Managerswith Jay LambertAn alarming trend is surfacing across industries, hitting all facets of leadership hard. Leaders and teams are facing unprecedented levels of burnout, with dire consequences for productivity, employee turnover, and the quality of service to our customers, clients, patients, and members.

This widespread issue not only threatens individual well-being but also jeopardizes the overall success and sustainability of organizations. How can businesses confront this growing challenge?

🛎 In this episode, Customer and Employee Experience Strategist (and your host), Marc Haine, sits down with Jay Lambert, The Adversity Transformation Coach, to explore the critical importance of integrating personal and team wellness into the fabric of our leadership strategies.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About JayJay Lambert, known as "The Adversity Transformation Coach," is Métis/Cree and French Canadian, married, and a father of three teenagers. With over 20 years of experience predominantly in healthcare and working with First Nations communities, Jay has focused on transformation projects and change management.

His coaching journey, inspired by a deep-rooted desire to empower others, aims to exponentially increase positive impacts while navigating life’s adversities. Jay’s holistic and integrated approach is informed by his cultural heritage and commitment to "two-eyed seeing," integrating the best of Indigenous and Western perspectives.

He holds an MSc in Health Information Science, is a Prosci certified change manager, and an ICF ACC credentialed coach, currently pursuing an advanced team coaching credential. Known for his compassionate leadership and trauma-informed lens, Jay helps individuals and teams turn their most challenging experiences into their greatest strengths.

Connect with Jayhttps://jaylambert.ca/
LI: / jayclambert
FB: https://www.facebook.com/profile.php?...
IN: / jaylambertcoaching

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Small Moments, Big Outcomes: How Leaders Create Cultures That Drive Extraordinary Resultswith Michael KerrMany businesses, and teams within businesses have problems. A lot of people are quitting, workers are not happy, it's hard to find "good people", and nobody seems to have any new ideas.

As frustrating as all those are, though, they are nearly symptoms of a greater problem. We are not paying enough attention to our workplace culture. This is causing a lot of problems in how the business runs and how much money it makes.

🛎 In this episode, we are tapping into the genius of Workplace Culture Expert, Michael Kerr. We will put a spotlight into the hidden yet costly problem that could be holding your business back from reaching its true potential: a disengaged culture.

About MichaelMichael Kerr is a Canadian Hall of Fame speaker who speaks and writes about inspiring workplace cultures and businesses that leverage their resources to drive outrageous results.

He is the author of nine books including, “The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank,” “Hire, Inspire, and Fuel Their Fire,” “The Jerk-Free Workplace” and “Small Moments, Big Outcomes: How Leaders Create Cultures That Fuel Extraordinary Results.”

Connect with Michaelwww.Mikekerr.com
LI: / michaelkerr3

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The 7 Deadly Sins of Leadership and How to Avoid Themwith Russel LolacherAre your best employees walking out the door? High turnover is costing your business more than just money – it’s draining morale, productivity, and your company’s future.

🛎In this episode of Marc Haine Live, we dive into the real reasons behind poor employee retention and how you can transform your leadership to build a thriving, engaged, and loyal team.

Join me and international speaker Russel Lolacher, host of the Relationships at Work podcast, as we uncover the deadly sins of leadership, discuss how to build better workplace connections, and reveal the impact of leadership on employee experience.

About RusselRussel Lolacher is an international speaker and the host/producer of the Relationships at Work podcast, which focuses on leadership’s impact on employee experience and workplace culture. With nearly 25 years of successful leadership and communication roles, Russel retained his team for almost 12 years. His expertise in building employee and customer trust has been recognized on international stages, in multiple publications, and he has been named a Top Thought Leader by the International Customer Management Institute (ICMI) four times.

Connect with Russel:Website: https://www.russellolacher.com/
LinkedIn: Russel Lolacher
Instagram: @relationshipsatwork
YouTube: Relationships at Work
Threads: @relationshipsatwork

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Leverage Cash Flow For Business Success and Growthwith Kirsha CampbellA significant misconception about cashflow is that it's synonymous with profit. Many people believe that if their business is profitable, cashflow issues won't affect them. However, it's entirely possible—and quite common—for a business to show a profit on the books while facing cashflow problems/

🛎 In this episode, Kirsha Campbell, CPA, CMA and a renowned cashflow strategist, dives into the core of one of the most pressing challenges businesses face today: lack of sustainable cashflow.

About KirshaKirsha Campbell CPA,CMA is a trailblazer and business leader, focusing on sustainable cashflow for organisations/businesses in various industries and business models. She hones her corporate experience and skills to deliver customized solutions and creative changes.

Her journey has taken her through various industries- public + private sector - from franchises, food & beverage, healthcare to real estate, and even non-profit sectors.

She has trained executives, business ownersnot-for-profitit and youth in various countries and industries through workshops, speaking and other training.

With a distinctive and highly effective approach, her focus lies in integrating all the moving parts in your business to set up the right foundation to be recession proof, operate with reduced risk, increase cashflow, set up effective systems and procedures and much more.

She is deeply passionate about helping her clients and is committed to forming lasting relationships. She has a heart for her clients and is deeply committed to their businesses being set up for success and be their “go-to” second brain for their business.

Kirsha has collaborated with prominent brands which include her contribution to Entrepreneur Magazine, QuickBooks Connect Speaker 2022 ,Thrive Global, Authority Magazine and American Express for her insights and experiences.

CV Chamber of Commerce, New Comers Centre , Hospital Foundation and other non profit organisations have benefited from her pro bono services. She is also a business mentor for Futurepreneur.

She is also an immigrant, born in Jamaica and now relocated to Canada, who has experienced issues related to diversity, culture shock in addition to mastering adverse situations.

She enjoys outdoor living and learning from each adventure and experience with her family. She is an author of several best sellers and also enjoys reading.

Connect with Kirsha www.thecashlab.ca
www.linkedin.com/in/thekirshacampbell

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

View Details

Unlocking Workplace Potential: How Authentic Connections Drive SuccessWith Roxanne DerhodgeAcross industries, a pervasive issue lurks behind the hustle of daily operations — the growing disconnect between employee well-being and organizational success.

As businesses strive for innovation and efficiency, the mental health and authentic connection of employees often take a back seat, leading to burnout, turnover, and a plummeting workplace culture.

🛎 In this episode, Mental Health and Wellness Specialist, Roxanne Derhodge, will explore how revitalizing our approach to mental health and authenticity could be the game-changer your organization needs.

About RoxanneRoxanne is a psychotherapist specializing in individual, couples and family therapy. With over 20 years of experience as a marriage and family therapist and as a graduate of the University of Toronto and the University of Guelph, specialising in cognitive behavioural and family systems therapy. She was an executive with one of the largest health and wellness firms in North America for 15 years. She was able to utilize her expertise as a psychotherapist to assist companies with their corporate strategies in health and wellness.. In addition to being a prominent psychotherapist and corporate health and wellness Executive , Roxanne has written an Amazon Best Selling Book “A Therapist Insider’s Guide on Relationships." She is a professional member of the Canadian Association of Professional speakers (CAPS). She speaks Internationally to Companies on Mental health and wellness and what it takes to Create the Space for Positive Health Changes in their Organization.

She is currently serving as a private practitioner working with a broad spectrum of clients. Among her expertise are couples/family, depression/anxiety, trauma, addictions, EMDR and corporate restructuring.
In addition to being a prominent relationships therapist, Roxanne has presented at national conferences and to general audiences speaking on the topics of relationships, trauma and Addictions.

Roxanne is an interactive, solution focused therapist. Her therapeutic approach is to provide support and practical feedback to help her clients effectively address personal challenges. She integrates her complementary methodologies and techniques to offer a highly specialized approach to each client. With compassion and understanding, she works with each individual to help the, build on their strengths and attain the personal growth they are committed to accomplishing.

Connect with Roxannehttps://roxannederhodge.com/
LI: https://linkedin.com/roxannederhodge

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

View Details

Founders’ Dilemma: The Emotional Journey of Selling a BusinessWith Jonathan BennettDo you know that you may be jeopardizing your company's future by not having a succession plan? It can be a hard, emotional process, but your business's valuation depends on it.

🛎 In this episode, Jonathan Bennett focuses on the lack of preparedness and understanding among business owners regarding the multifaceted nature of mergers and acquisitions (M&A), which can lead to suboptimal outcomes both financially and emotionally. He shares his expertise on the emotional and practical complexities of M&A for small and midsize businesses.

About JonathanJonathan has been where his clients are now. He left an executive role at a large hospital to strike out on his own, founding a management consulting firm. And, for 10 years, things were great. The company grew–became a B Corp and served hundreds of organizations. The problem was, he was unfulfilled.

After a successful exit in which he went through a management buyout of his company, Jonathan founded his coaching practice so that he could fulfill his purpose to create an intimate space for leaders who need to be listened to deeply. Jonathan Bennett is an advisor and executive coach for founders, CEOs and C Suite leaders who have a purpose in the world but need help solving their organization’s toughest obstacles.

Jonathan takes his experience as a CEO, board member, and founder to his coaching. As a feminist and social justice advocate, Jonathan brings a progressive approach to his work so that clients always find a way out of even the most complex challenges. He resides in Ontario, Canada with his family and two dogs. A published author, he’s written seven literary books.

Connect with Jonathan https://clearlythen.com/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Backstage Business Secrets: Marc Haine Unveils Operational ExcellenceWe always have questions about leadership and business operations. If you are in a people-centric business, meaning, you have employees or customers, this episode is for you.

🛎 In this episode, Marc tackles thought-provoking questions submitted by you, our valued audience. During tis live session, questions can span from evolving customer experiences and fostering brand loyalty to innovative employee engagement tactics and the future of work. Regardless of the questions, this episode will be packed with actionable insights and real-life anecdotes that will empower you to transform your business.

The discussion centers around several key themes that are essential for success in today’s dynamic environment.
👉🏼 Continuous Learning and Seeking External Perspectives: Marc Haine emphasizes the importance of continuous learning and seeking external perspectives to navigate challenges effectively. This approach helps in staying adaptable and innovative in a rapidly changing market.

👉🏼 Prioritizing Safety and Crisis Management: Through a hotel crisis scenario, the speaker highlights the significance of prioritizing safety measures and effective crisis management protocols in ensuring business resilience.

👉🏼 Supportive Leadership Style and Embracing Failure: Drawing from theater experiences, the narrative advocates for a supportive leadership style that embraces failure as a stepping stone towards growth and improvement.

👉🏼 Technology for Personalized Customer Interactions: The discussion showcases the significance of leveraging technology, like Target’s data mining strategy, to enhance personalized customer interactions and improve overall customer experience.

👉🏼 Importance of Innovation, Employee Involvement, and Mentorship: Marc underscores the critical role of innovation, employee involvement, and mentorship in driving organizational success and fostering a culture of continuous improvement.

Staying Abreast of Industry Trends and Leadership Training: Marc Haine stresses the importance of staying informed about industry trends, investing in leadership training, and providing coaching during crisis situations as essential components for effective leadership in businesses.

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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According to Ernst and Young research, over 80% of employees globally have felt or experienced loneliness at work.

🛎 In this episode as we delve into this pressing issue with Dr. Marie Gervais, a renowned expert in workplace wellbeing and author of 'The Spirit of Work: Timeless Wisdom, Current Realities.' Today, Dr. Gervais shares her insights on the growing epidemic of loneliness in the workplace, its devastating impact on mental health and productivity, and what leaders can do to turn the tide.

In this episode, we discuss:

👉🏼 The root causes of increasing isolation in modern work environments.
👉🏼 The severe impacts of loneliness on employee health and business outcomes.
👉🏼 Practical strategies for leaders to foster interpersonal connections and build trust within their teams.
👉🏼 How implementing simple daily interactions can combat workplace loneliness and create a more inclusive, productive environment

About MarieDr. Gervais is a Certified Conscious Emotional Freedom Techniques Practitioner and a Certified Emotional Success Coach using modalities that focus on emotional regulation, visualization, body sensation (somatics) and breathwork. She specializes in helping clients with workplace distress, career mapping, and removing emotional blocks to work.
Her experience working with diverse populations and varying English proficiency skill levels have provided her with insights into how people feel welcome at work, and what they need to be productive in their roles. Her ongoing research in the future of work and workplace trends led her to write the book The Spirit of Work: Timeless Wisdom, Current Realities, available in eVersion and book form.

Book a complimentary coaching strategy call with Dr. Gervais: https://calendly.com/marieshiftworkpl...

Connect with Dr. Marie Gervais:LinkedIn: Marie Gervais

Facebook: ShiftWorkPlace
Instagram: @marie_shift_think
Pinterest: Marie Gervais

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Millennials & Gen Z Unplugged: Why Your Younger Generation Are Actually Quiet Quittingwith Sarah SladekBusiness leaders and managers today face the daunting challenge of engaging younger generations in the workplace. Millennials and Gen Z exhibit unique work preferences and values, leading to higher turnover rates and a phenomenon known as "quiet quitting" when their expectations are not met. Addressing these engagement issues is critical for fostering a vibrant, innovative, and sustainable workplace culture.

🛎 In this episode, engagement expert Sarah Sladek delves into the intricacies of engaging Millennials and Gen Z in the workplace. Sarah shares strategies to transform disengagement into dynamic participation and outlines practical steps for leaders to adapt and thrive amidst generational shifts.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About Sarah:Sarah Sladek is a renowned leadership strategist and generational expert, helping organizations harness the potential of younger generations to drive business success. With a focus on building collaborative, inclusive, and adaptive workplace cultures, Sarah has guided numerous leaders through the complexities of generational dynamics. She is the founder of XYZ University, a firm dedicated to helping businesses bridge generational gaps, and is a sought-after speaker on talent management and organizational sustainability.

Sarah has authored several influential books on managing generational differences, including her acclaimed work, "Talent Generation," which provides insights into fostering engagement and innovation across diverse age groups. Her strategic approaches have reshaped how organizations view leadership and employee engagement in today’s fast-evolving business landscape.

Connect with Sarah:XYZ University
LinkedIn Profile
Sarah Sladek Official Website

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Building Strong Teams Across Borders: What You Need to Knowwith Andy HilliardSometimes the help you need is not in-house.... in fact, it may not be in-country. But to hire the best remote, out-of-country help, we need to integrate cross-functional teams that are agile, outcome-driven, and culturally cohesive. Otherwise, our efforts results in high turnover, poor product quality, delayed time to market, and repeated failure cycles—costing businesses significantly in both time and resources.

🛎 In this episode, CEO of Accelerance and author of "Synergea: A Blueprint for Building Effective, Globally Distributed Teams in the New Era of Software Development" pulls back the curtains to reveal the secret elements to successfully developing offshore labor that can help you build your business.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About AndyAs CEO of Accelerance, Andy leads and advocates for the globalization and collaboration of great software teams with companies in search of talent, innovation and a globally-distributed extension of their engineering function and culture.

Andy founded the ground-breaking nearshore software development services company, Isthmus Costa Rica. He began his global software services career as a division manager at Cognizant during their early formative years.

Andy is originally from Sonoma, CA and has visited more than 60 countries. His passion for global travel, cultural appreciation and cross-border collaboration stems originally from his experience as a Peace Corps Volunteer in Costa Rica in the late 1980’s.

Andy holds an MBA in International Business, Finance and Marketing from the Kellogg School of Management at Northwestern. He received a Bachelor’s degree in Business and Epistemology from the University of Denver after attending Phillips Academy in Andover, MA.

Connect with Andy www.accelerance.com
LI: https://www.linkedin.com/in/andyhilliard/

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Beyond the Hype: Practical AI Applications for Business Growthwith Ford SaeksStaying ahead in our business today isn't just about moving quickly.... It's about moving smartly.

🛎 In this episode, we're tackling the underutilisation and misunderstanding of one of the most powerful tools at our disposal: Artificial Intelligence (AI).

Across industries, businesses struggle to harness the full potential of AI, often due to misconceptions, fear of the unknown, or simply not knowing where to start. This hesitation or misstep isn't just a missed opportunity; it's a costly barrier to innovation, efficiency, and growth.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About FordFord Saeks, a Business Growth Accelerator with over 20 years of experience, has redefined the formula for success, generating over a billion dollars in sales worldwide for companies ranging from start-ups to Fortune 500s. As the President and CEO of Prime Concepts Group, Inc., Ford specializes in helping businesses attract loyal and repeat customers, expand brand awareness, and ignite innovation.
A tenacious and innovative powerhouse, Ford has founded over ten companies, authored five books, been awarded three U.S. patents, and received numerous industry awards.
His expertise extends to AI prompt engineering, where he is renowned for training AI to craft compelling content that drives engagement and results. Learn More about Ford Saeks at www.ProfitRichResults.com and watch his TV Show at Fordify.tv

Connect with Fordwww.ProfitRichResults.com
https://www.youtube.com/user/fordsaeks
https://www.linkedin.com/in/fordsaeks/

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Lease No More: Proven Strategies for Business Owners to Own Their Premiseswith Paul NealAre you a business owner or manager pouring your hard-earned money into rent each month?

Discover the untold financial impact of leasing versus owning your business space in this eye-opening episode of Marc Haine Live. Join us as we dive into a critical yet often overlooked aspect of business financial health with Paul Neal, author of "Un-lease Your Business: Unlock Wealth, Autonomy and Control by Buying Your Building and Firing Your Landlord."

This episode is a must-watch for any business operator seeking to break free from the leasing cycle and take control of their financial future.

What You’ll Learn:

👉🏼 The Financial Drain: Understand how leasing can silently undermine your business's growth and potential.
👉🏼 Ownership Advantages: Explore the tangible benefits of owning your space, from equity building to operational autonomy.
👉🏼 Myth Busting: We debunk common misconceptions that prevent business owners from buying their property.
👉🏼 Path to Ownership: Discover a stress-free roadmap to owning your commercial space, regardless of the size of your business.
🔥🔥Special Offer: Don’t miss out on Paul Neal’s exclusive offer for Marc Haine Live viewers! Grab your copy of his game-changing book for just the cost of shipping and start your journey toward business autonomy today.

Engage with Us:Have questions or want to share your thoughts? Leave a comment below or connect with us on social media. We’d love to hear about your experiences with leasing vs. owning your business space.

Subscribe and Share:If you found value in this episode, please subscribe to our channel and share this video with fellow business operators and managers. Your support helps us bring more insightful content your way.

Links:

Take the free 2-minute assessment: https://www.ownyourbuildingnow.com/
Connect with Paul Neal on LinkedIn: https://www.linkedin.com/in/paul-neal-tea/
Watch the Brick & Mortar Money Show: https://www.youtube.com/@theEntrepreneurialAgent

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Aligning Your Business: Vision, Strategy, and Customer Engagementwith Jim StevensonAre you caught in a cycle of endless tasks and projects but feel like your business isn't moving forward?

It's a common trap many organizations fall into, mistaking busyness for progress.

🛎 In this episode, Customer and Employee Strategist, Marc Haine and Strategic Advisor Jim Stevenson, unveil the secret to breaking out of this cycle and realigning your business with its true vision and customer needs.

*Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About JimSplitting his time between Los Angeles and London, Jim Stevenson is the Founder and CEO of Bletchley Group, a renowned International Growth Consultancy with 24 years of expertise in strategy, transformation, and growth.
He established Bletchley Group with a fundamental belief that while technology is powerful, it should always serve a meaningful purpose.
Jim's unique value stems from his diverse background, having worked in numerous roles across various companies, enabling him to identify growth opportunities and achieve great results for his clients.

Connect with Jimhttps://www.bletchleygroup.com/
https://www.linkedin.com/in/jimstevenson/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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From Manager to Coach: Transforming Leadership in 2024with Stan GibsonLeadership styles that succeeded just a few years ago are no longer effective in today's rapidly changing work environment, leading to disengaged employees and stagnant organizational growth.

In this episode of Experience Leadership, host Marc Haine and guest Stan Gibson explore innovative leadership strategies for the modern workplace, focusing on work-life integration, trust, and the transformation from traditional management to empowering coaching.

Get the Double Down on You Checklist

About StanCorporate Executive turned Author, Entrepreneur, Speaker, and Success Coach, Stan Gibson has become a sought after speaker throughout the US for his message that both inspires and engages others to greatness!
Stan is a long time corporate real estate executive with over 35 years of leadership with Fortune 500 firms. His ability to mix and communicate strategies on the athletic field and in the business world are timely to all leaders wanting a reset “at home and in the workforce”.
Stan and his company, Oxygen Plus, has a tremendous passion for well-being as a consultant helping businesses, leaders, and their teams go through transformation and positive leadership training. His passion for leadership inspired his best selling book Living a Rich and Intentional Life.
Stan is married to his wife of 40 years. Together, they both have a passion for Servant Leadership and a contagious spirit of enthusiasm!

Connect with Stanwww.stangibsonspeaks.com
linkedin.com/in/stangibsonspeaks

----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Transform Your Leadership: Break Free from the Solutionizer Trapwith Jesse HernandezAre you constantly caught in the cycle of solving every problem for your team? Do you feel like your days are hijacked by endless questions, leaving you no time to focus on what truly matters? You're not alone. The "Time Bandit" problem is a silent productivity killer in many organizations, leading to a vicious cycle of dependency and inefficiency.

In this episode, the Construction Mind Shifter, Jesus (Jesse) Hernandez Jr. brings invaluable insights into transforming leadership from transactional to transformational.
Dive in to discover how you can shift from being the constant solutionizer to a leader who empowers and nurtures growth, setting the stage for a future where your people and your business thrive.

Download of the Lean & Love Reflection Guide

About JesseJesse’s Career ranges from grading ditches to counseling Executives. This path taught him that we are more alike than we are different. He leverages this experience by supporting Leaders in growing from transactional to transformational.

His message is one of Contribution, Ownership, and Vulnerability. This message is visible in his book Becoming the Promise You are Intended to Be and the Live Stream experience known as No BS with Jen & Jess.

Connect with Jessehttps://www.depthbuilder.com/

LI: / jessedepthbuilder
YT: / @learningsandmissteps

----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Making Your Business Better: Simple Planning Trickswith Jennifer DragoAre you spinning your wheels in your business, feeling like no matter how hard you work, you're not moving closer to your goals? It's a common yet frustrating reality for many business leaders, rooted in a critical issue: the absence of a clear, strategic vision and plan.

In this episode of Experience Leadership, we dive into the transformative world of strategic planning with renowned Business Strategy Expert Jennifer Drago. We'll be unpacking what the warning signs that your business may be lacking strategic direction looks like, we'll discuss the power of strategic planning, and how you can chart a path forward.

Special Offer:Jennifer Drago's special offer to the viewers is a free guide to creating a business vision. This guide is designed to help business leaders lay the groundwork for their strategic planning efforts, enabling them to clarify their vision and set a clear direction for their organization's future. go to www.peaktoprofit.com.

About JenniferFor over 30 years, Jennifer served as a corporate strategist, operations executive and award-winning planner. Her work has helped healthcare, senior living and nonprofit organizations implement a laser-focused vision and data-driven strategies to guide their growth. She has a track record of launching innovative programs in a fiscally responsible manner, including a nationally recognized care transitions program. Today, she serves as a strategy consultant, helping organizations to increase efficiencies and profits while amplifying their impact.

Her expertise includes executive leadership, strategic planning, business or service line planning, feasibility analyses, governance and board development, process improvement, performance analytics, and marketing. She is a national speaker, facilitator, best-selling author and host of the Senior Living Visionaries podcast.

Jen holds a bachelor's degree in Finance, a master's degree in Business Administration and a master's degree in Health Services Administration from Arizona State University. She is also a Life Fellow of the American College of Healthcare Executives, a certified Nonprofit Board Consultant (BoardSource), a certified Mastery Method Coach (Institute of Coaching Mastery) and a Lifecycles Capacity Consultant (Nonprofit Lifecycles Institute).

Connect with Jennifer DragoWebsite: www.peaktoprofit.com
LinkedIn: www.linkedin.com/in/jenniferdrago
YouTube: @peaktoprofit
Instagram: @peaktoprofit

StrategicPlanning #BizSuccess

----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Ultimate Business Growth Playbookwith Jeff BlackmanTalk to anyone, and they will tell you that a plateau in business is normal. You pour your time and energy to face the daunting challenge of growth amidst fierce competition and ever-changing market dynamics, only to see the same results.

In this episode, Hall of Fame speaker and Business Growth STrategist, Jeff Blackman, reveals the secret weapon that has propelled the toughest and most cynical business leaders to success: the world’s fastest strategic plan.

About JeffJeff is a speaker, author, success coach, broadcast personality and lawyer. He heads Blackman & Associates—a results-producing business-growth firm in the Chicagoland area. Jeff’s clients call him, a “business-growth specialist.” His customized Referrals: Your Road to Results learning-system, helped one financial services client—generate $230 million directly from referrals, in only 23 months!

For over four decades, Jeff has shared his positive and profit-producing messages with numerous; Fortune 500 companies, closely-held businesses, entrepreneurial driven organizations, solo practitioners and association audiences throughout the world.

He’s also a member of NSA - the National Speakers Association. On August 4th, 2008, at the Marriott Marquis in New York City, Jeff was one of five elected inductees into NSA’s Speaker Hall of Fame. He was awarded the CPAE: Council of Peers Award for Excellence designation. To date, only 264 professional or celebrity speakers have been selected and honored worldwide, including; Ronald Reagan, Colin Powell, Zig Ziglar, and Norman Vincent Peale. Jeff is also one of approximately thirteen percent of professional speakers worldwide—to receive the CSP or Certified Speaking Professional designation from NSA.

In June, 2008, Vistage, (formerly TEC) - the world’s leading CEO organization, named Jeff Fast Track Speaker of the Year, based upon the quality and impact of his content and delivery.

Author of six bestselling books:
• Opportunity $elling®
• Carpe A.M. • Carpe P.M. / Seize Your Destiny
• RESULT$
• Peak Your Profits® / Amazon Best Seller
• Stop Whining! Start Selling! / Amazon Best Seller
• BULLSEYE! Hitting Your Targets at Home and at Work / Amazon Best Seller within four days of its release in December, 2022

Collectively, more than 250,000 books sold

Also author of bestselling audio and video learning-systems:
• Opportunity $elling®
• Profitable Customer Service
• How to Set and Really Achieve Your Goals

Connect with Jeffhttps://www.jeffblackman.com/
LinkedIn: / jeff-blackman-j-d-csp-cpae-349233
Facebook personal: / blackmanresultsnow
Facebook business: https://www.facebook.com/profile.php?...
Twitter: / blackmanresults

----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Stop the Scroll: How Emotional Bonds Skyrocket Conversion Rateswith Carmen Reed-GilkisonLots of businesses have great things to sell, but they still have a hard time turning people who see their stuff into loyal fans. The secret? It’s all about making a real, emotional connection.

In this episode, Customer and Employee Strategist, Marc Haine is joined by Business Growth Strategist Carmen Reed-Gilkison. They will be discussing:
The Big Secret: How making people feel connected to your business can turn them into fans, not just customers.

  • Stop and Listen: Carmen’s tips on how to make your business stand out so people really stop and listen to what you have to say.
  • Real Talk: We’re getting into how to talk to your audience in a way that makes them feel understood and valued.

About CarmenWith over 25 years of marketing experience and a passion for entrepreneurship mindset, Carmen is not just any coach. She’s a lifeline to ambitious women scaling their service-based businesses without the guesswork. Learn from the mastermind behind Encore Empire on how to tailor your business strategy for unstoppable growth.

🎁 Special Offer: Join our free on-demand Marketing Methodology Workshop where we teach attendees how to know what content to create that will bring their audience into their world and lead them to purchase their offers.

A special link for Listeners: https://encoreempire.com/mhl

Connect with CarmenFacebook: Empire of Unstoppable Women | Encore Empire
LinkedIn: Carmen Reed-Gilkison | Encore Empire

----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Developing your Personal Business Brandwith Robert HargroveBusinesses struggle to make their mark and stand out in their marketplace. Add to that, if the leader's personal brand is out of sync with the corporate brand, all hell breaks loose.

In this episode, Marc is joined by the CEO Whisperer, Robert Hargrove. We will shine a spotlight on the importance of defining a personal business Brand and how being in sync with one's corporate presence can elevate recognition and build brand loyalty.

About RobertRobert Hargrove, acclaimed 'CEO Whisperer,' venture capitalist, and humanitarian, embodies a unique blend of strategic insight and compassionate leadership. He is the founder of Masterful Coaching, and Venture Catalyst Partners, co-founder of the Harvard Leadership Research Project, and author of many Landmark books. Hargrove lives by the motto 'Better Leaders, Better World.' Hargrove has dedicated his career to unlocking the full potential of leaders and entrepreneurs. With a profound commitment to the transformative power of coaching, he has become a guiding force for ambitious individuals striving to elevate their businesses to unprecedented heights.

Connect with Robertwww.masterfulcoaching.com
LinkedIn: www.linkedin.com/in/roberthargrove1
Twitter: @masterfulcoaching
Facebook: HargroveMasterfulCoaching

Check out his book, "The Revenue Engine: How to 10X Your Revenue and Transform Your Bottom Line"

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Unlock satisfaction and impact in your lifestyle businesswith Monique AllenGrowing a business often means bringing on staff. Scaling a business means adopting new strategies to amplify our best services.

Team building strategies, from recruiting & hiring to onboarding & training, can feel like a massive distraction to the small business owner, but without a systematized process and keen focus on people, it’s difficult to develop and retain lasting teams.

🛎. In this episode the "Gardener of People", Monique Allen, takes us backstage to help owners navigate the rough waters of running, growing, and scaling their lifestyle businesses.

About MoniqueMonique Allen, Founder & Creative Director of The Garden Continuum, is a master creator, interactive employer, published author, and fierce industry advocate. In nearly four decades, she has witnessed the landscape trade become extremely popular and commoditized, which has eroded the sustainability of our landscapes while undermining our ability to feel satisfaction from them.

As the founder of the Life-Scape Method, a lifelong gardener, business developer, and educator, Monique has dedicated her career to reversing that legacy by creative alternative approaches and sharing actionable information to spread a positive message about how we can all improve our land, our lives, and our professional satisfaction through Life-Scaping and compassionate business building.

In addition to running her own 7-figure business and publishing her first book, STOP Landscaping, START Life-Scaping, Monique is also an active business coach, specializing in artisan branding, team building, curating a positive company culture, and succeeding as a woman in a male-dominated industry.

TLC Store with book and ebook education series
https://shop.thelifescapecoach.com/collections/learning

Free blogsGardening - https://www.thegardencontinuum.com/blog
Business - https://www.thelifescapecoach.com/lifescape-coach-blog

Connect with Moniquehttps://www.thelifescapecoach.com/
https://www.thegardencontinuum.com/

https://www.instagram.com/monique.allen/
https://www.linkedin.com/in/moniquetgc/
https://www.instagram.com/thegardencontinuum/
https://www.youtube.com/c/GardenContinuumINC

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Revolutionizing Feedback: The Shift to Ongoing Employee Developmentwith Marc HaineIn today's fast-paced, relationship-focused work environment, the traditional methods of assessing team performance are becoming obsolete and can be costly to your business.

🛎 In this episode, we dive deep into the transition from annual performance evaluations to continuous coaching and mentoring. Discover how this shift not only enhances employee engagement and growth but also positively impacts your organization's bottom line.

🤔 We'll explore:
The evolution from the Industrial Age to the Relational Age and its impact on management.
The hidden costs of sticking to traditional annual reviews.
Practical strategies for implementing effective continuous coaching.

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Unlocking Employee Potential: The Power of Effective Leadership and Company Culturewith Roger BeaudoinAs an industry consultant, Marc gets the privilege of visiting business operators with their grand mission statement posted to the wall. As much as the mission/vision are posted on the wall, they have yet to nail their values into their culture.

🛎 In this episode, Marc is joined by The Restaurant Rockstar, Roger Beaudoin. They will pull back the curtains into the heart of what makes or breaks a team.

About RogerRoger Beaudoin is a 40-year-old veteran entrepreneur, restaurateur, founding partner in a hospitality technology company, industry speaker, business coach two time author and host of the weekly Restaurant Rockstars Podcast.

Connect with Rogerwww.restaurantrockstars.com
www.hospitaliityinnovationlabs.com
@RestaurantRockstars on FB @RestaurantRock1 on Twitter (X) and on
Linked-In https://www.linkedin.com/in/roger-beaudoin-21590016/----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Uncovering the Real Definition of Discipline: It’s Not What You Think!with Dre Baldwin
Feeling stuck in a repetitive leadership loop, unsure how to break free and elevate your game?
You're not alone.

🛎 In this episode, we're joined by Dre Baldwin, the mastermind behind the 'Work On Your Game' philosophy.

We'll dive into strategies to conquer challenges, redefine professionalism, and amplify your potential in both your career and personal life.

Get Dre's book: The Third Day 📕: http://ThirdDayBook.com
Work On Your Game University: http://www.WorkOnYourGameUniversity.com
FREE training to increase business without working harder for your listeners: http://www.WorkOnYourGame.net
Dre's text number to get his FREE #DailyMotivation text 📲: 1.305.384.6894

About DreDre Baldwin is CEO and Founder of Work On Your Game Inc. He has given 4 TEDxTalks and has authored 33 books.

Dre’s content has been viewed over 100 million times. His daily Work On Your Game Podcast has over 2,600 episodes and over 7 million listeners.

Dre had a 9-year professional basketball career, playing in 8 countries. Dre’s framework is the "roadmap in reverse" for professional mindset, strategy, systems and execution.

Connect with Drehttp://WorkOnYourGame.com
http://Instagram.com/DreBaldwin
http://YouTube.com/Dreupt
http://Facebook.com/WorkOnYourGame
http://LinkedIn.com/in/DreAllDay
http://Twitter.com/DreAllDay
http://TikTok.com/WorkOnYourGame
http://clubhouse.com/@drebaldwin
https://soundcloud.com/drebaldwin
http://amazon.com/stores/Dre-Baldwin/author/B00AQ9NA7A

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Spark Initiative and Reduce Resistance to Change by Supporting Entrepreneurial Mindsetwith Marc HaineIt's frustrating to have a team of people who can't think outside the box, won't take initiative, and complains anytime their routine is disrupted.
It affects team dynamics, morale, and cooperation.

🛎 In this episode, your host, Customer and Employee Experience Strategist, Marc Haine, uncovers the hidden dangers of this stagnation and what you can do as the leader, manager, or business operator, to spark an entrepreneurial mindset within your team, using five keys to unlock the potential within your team.

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Transforming Hourly Workers into High Performerswith Scott GreenbergBusiness owners and franchisees often struggle to manage hourly workers effectively. Hourly workers often have different motivations, commitments, and perspectives compared to salaried employees. Hourly positions, especially in industries like retail and hospitality, typically experience high turnover rates. Managing schedules for hourly workers can be complex due to fluctuating business needs, part-time hours, and employees balancing multiple jobs.

🛎 In this episode, Leadership Coach, Scott Greenberg, addresses the critical challenge faced by many business operators and franchisees: effectively managing hourly workers.

About ScottScott Greenberg is the go-to expert for organizations aiming to elevate their business and the people behind them. With a unique blend of strategic business acumen and human-focused leadership, Scott is the catalyst for holistic business transformation. Scott dives deep into the human elements that directly impact business performance. He equips leaders with a peak performance mindset, empowering them to lead more effectively and cultivate high-performing teams. His innovative management tool, 30-Second Leadership™, has revolutionized the way businesses enhance employee mindset, skillset, and overall performance.

A well-known international speaker, Scott has given presentations in all 50 U.S. states and throughout the world with clients including McDonald’s, the U.S. Air Force, TEDx, Allstate, Great Clips, Wyndham Hotel Group, RE/MAX, Salesforce, Cargill, Columbia Sportswear, Amgen Pharmaceuticals, Nike, Young Presidents Organization, and countless others.

For ten years, Scott was a multi-unit franchisee with Edible Arrangements. In addition to building a top-ranked flagship store in Los Angeles, Scott acquired a second struggling location and made it profitable within a year. His operation won the Edible Arrangements “Best Customer Service” and “Manager of the Year” awards out of more than 1000 locations worldwide.

Scott serves as a contributing writer for Entrepreneur.com, Global Franchise Magazine, and Nation’s Restaurant News, and is the author of the The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar as well as his newest title, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team [Entrepreneur Books, February 13, 2024].

Connect with Scott https://scottgreenberg.com/
https://www.linkedin.com/in/scott-greenberg-1b17539/
https://www.facebook.com/MotivationalSpeakerScottGreenberg
https://twitter.com/@GreenbergScott

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Transforming Workplaces: The Key to Employee Emotional Healthwith Dr. Shahana AlibhaiAs businesses, we often focus on the tangible and the measurable. We understand metrics like labour turnover, employee productivity, among others. But metrics such as these are systems to deeper challenges.

🛎 In this episode, Marc sits down with Dr. Shahana Alibhai, a renowned family physician and mental health advocate. We're tackling a silent yet colossal challenge that haunts businesses across the globe: the overlooked emotional wellbeing of employees.

Today, we dive into the intangible yet invaluable aspect of emotional health, uncovering strategies to not just avert the impending flood but to foster an environment where every drip of emotional challenge is acknowledged, understood, and addressed.

About Dr. Shahana Dr. Shahana Alibhai is a TEDx speaker, family physician and mental health advocate.

She has worked with a multitude of organizations including the University of British Columbia, Scotiabank, Takeda and Yale University to help the audience gain more clarity into their mental health. She has worked with accountants, engineers, physicians and government organizations instilling the message that your emotional health is directly tied to your mental health.

Her podcasts are heard internationally and she has volunteered her time through speaking to improve the mental health in developing countries such as Let's Talk Nepal.

As a lead physician at one of British Columbia’s largest youth health centres, much of Dr. Shahana’s career is focused on those struggling with their mental health.

She has created an innovative program entitled "Think Like a Doc", where Dr. Shahana volunteers her time to perform outreach in various schools to allow them to play the role of a doctor and in turn learn about their physical and mental health.

Her insights are highly sought after and she’s been featured in multiple major media including CTV and Global. She is best known for her “Emotional Literacy for Better Mental Health” TEDx talk and as a panelist at International Women’s Day.

She has served on the UBC Faculty of Medicine Residency training program and is currently a National accreditor for the College of Canadian Family Physicians.

Dr Shahana’s debut book “Feel Better” will be released May 2024

Connect with Dr. Shahanawww.drshahana.com

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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AI Revolution in Marketing: Navigating the New Erawith Aziz MusaIn an era where Artificial Intelligence (AI) is rapidly evolving, the traditional landscape of marketing is undergoing a seismic shift. The reliance on conventional content-driven methods is fading, as AI reshapes how businesses engage with customers and prospects. The emerging challenge for marketers and business operators is to adapt to a new reality where AI influences every facet of marketing strategy, from content creation to customer interaction.

🛎 In this episode, CEO and Founder of Aziz Musa addresses the pressing need for businesses to understand and integrate AI into their marketing practices.

We discuss:
🔍 The indicators and consequences of neglecting AI in marketing strategies.
🚀 How failing to adapt to AI's integration can lead to obsolescence in a competitive market.
💡 Practical solutions and strategies to leverage AI effectively.

About AzizAziz Musa's journey is a testament to visionary leadership and indomitable spirit. As the youngest public company CEO in the UK, he had already carved a niche for himself in the corporate world. Yet, it was his bold move to Sudan in 2017 that truly defines his legacy.

With an aim to build a digital economy, Aziz founded Cush.Digital. However, as war erupted, businesses crumbled, and the landscape became increasingly volatile, he made the strategic decision to relocate to Egypt. Despite these challenges, Cush.Digital didn't just survive; it thrived, emerging as North Africa's premier digital marketing agency and making waves in the Middle East.

But Aziz's vision for Sudan was broader than just one successful company. He recognized the transformative power of digital knowledge in a country on the cusp of change. With this in mind, he trained over 4,000 Sudanese individuals in digital marketing, entirely free of charge. This wasn't just about imparting skills; it was about catalyzing change. As a result, hundreds of startups sprouted, heralding the birth of Sudan's digital economy. In the face of adversity, Aziz didn't just safeguard his company; he sowed the seeds for a nation's digital awakening.

Connect with Azizwww.cush.digital
https://www.linkedin.com/company/cush-digital
https://www.facebook.com/cushdigital/
https://www.instagram.com/cush.digital/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Mastering Efficient Internal Operationswith Jon BassfordSmall businesses and startups often juggle tight budgets and limited manpower. The crux of the problem lies in how to automate operations to cut costs without compromising quality or customer experience.

🛎 In this episode, we uncover the truth behind operational excellence and reveal what it really takes to streamline your business operations without cutting corners.

About JonJon Bassford is a visionary entrepreneur and operations professional who thrives on creating and driving change.

As the Founder and CEO of Lateral Solutions, an operations management company specializing in launching and managing internal operations for startups, small businesses, and nonprofits, Jon has established himself as a leader in his field.

Jon also has a history of Director and VP-level roles. With a passion for innovation and a relentless pursuit of success, he has built a reputation for delivering exceptional results and transforming organizations.

Connect with Jonhttps://jonbassford.com/
https://bizops.mykajabi.com/
LinkedIn: / jonbassford
Twitter: / jon_bassford
YouTube: / @jonbassford

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Unlocking a diverse and empowered workplacewith Denis BoudreauDespite advancements in technology, individuals with disabilities and the aging population often find themselves marginalized or even ignored in the workforce, leading to a true gap in inclusivity and diversity.

🛎 In this episode of Marc Haine Live, we delve into this critical issue with Denis Boudreau, one of Canada's leading experts in disability inclusion.

We'll explore the nuances of disability inclusion and DEI (Diversity, Equity, and Inclusion), uncovering the often-missed opportunities that lie within. Denis will shed light on the concept of neurodiversity and its impact on the workforce. Plus, he will give us a sneak peek into his upcoming book and the '15 Keys to Inclusive Leadership,' offering valuable insights for leaders and managers to create a more inclusive and empowered workplace.

About DenisDenis is a consultant, trainer, coach, and speaker specialised in helping organisations create truly inclusive digital experiences for everyone, including people marginalised by the use of technology due to disabilities, ageing, or other circumstances. His mission is to empower people to truly connect with organisations, their brands, and the messages they convey. Denis works with leaders who want to develop inclusive communication and leadership skills online or from the stage, for themselves or for their teams. He helps organisations communicate more inclusively with their audiences, by removing the barriers that can get in the way of up to 40% of the population who struggle with our use of technology – including those who have disabilities or are simply getting older.

Get his book: The Inclusive Speaker: How to Truly Connect With All of Your Audience Without Leaving Anyone Behind

Connect with Denishttps://www.inklusiv.ca/
https://www.linkedin.com/in/dboudreau/
https://www.instagram.com/inklusivcomm/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Beyond, "Thank you, come again": Advanced Strategies for Next-Level Customer Servicewith Marc HaineIn a world where digital interactions are rapidly overshadowing traditional face-to-face exchanges, how do businesses evolve to meet the new standards of customer service?

🛎 In this episode, host and customer and employee experience strategist uncovers his CUSTOMER Framework with some advanced strategies for creating the next level of customer service.

We'll uncover:
👉🏼How the pandemic has reshaped customer expectations and service dynamics.
👉🏼The 'Personalization Paradox' – the struggle to deliver tailor-made experiences through digital platforms.
👉🏼The CUSTOM framework – a comprehensive six-step process designed to transform and enhance customer service practices.
👉🏼Real-life examples and actionable insights to help your business thrive in both digital and physical customer interactions.

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Emotionally Strong Leaderwith Carolyn SternHave you ever wondered why, despite a flawless business strategy and a competent team, something still feels amiss? Perhaps you've noticed a lack of depth in team engagement, a missing spark in productivity, or an undercurrent of disconnection.

🛎 In this episode, we're joined by Carolyn Stern, a celebrated EI expert, to dissect how the lack of emotional awareness and understanding can silently undermine leadership effectiveness and organizational success. We cover steps you can take today to shore up and build your Emotional Intelligence, making you a more effective leader.
Get Carolyn's Book, "The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership" at https://amzn.to/4795leK

About CarolynCarolyn Stern is the President and CEO of EI Experience—an executive leadership development and emotional intelligence training firm.
She is a certified Emotional Intelligence and Leadership Development Expert, professional speaker, award-winning author, and university professor.
Since launching her book, The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn has quickly gained acclaim following her appearances on The Social, CTV Your Morning, Daytime Chicago, and Global TV.
Her book was awarded the Axiom Book Award for the Best Business Book in 2023 in the leadership category and the 2022 Foreword INDIES Book of the Year Award in the career category.
She has also been featured in various media outlets across the globe, including Forbes, Fast Company, The European Business Review, The Globe and Mail, and Inc.com.
Carolyn’s emotional intelligence courses and modules have been adopted by top universities, and she has trained over 35,000 business leaders across the continent in highly regarded corporations.
____________________________________________

Connect with Carolynhttps://carolynstern.com/
https://eiexperience.com/
IN: https://www.instagram.com/carolynstern/
FB: https://www.facebook.com/CarolynSternEI
TW / X: https://twitter.com/carolynstern
LI: https://www.linkedin.com/in/carolynstern/
YT: https://www.youtube.com/CarolynTalks
Media: https://www.youtube.com/CarolynTalks

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Unleash the Secrets to Reigniting a New Passion for Your Small Businesswith Tom Freeman
As business operators, we often get stuck in the mire of daily crises, to-do lists, and customer and employee demands.

Week after week, month after month, and even year after year, we are so busy working IN our business that we don't take time to work ON our business. And it's the people who are affected.

🛎 In this episode, the Culture Re-Igniter, Tom Freeman, will pull back the curtains on what it takes to re-ignite the fire you once had and spread that passion to all your stakeholders.

About TomTom is the Managing Partner for Pacific Advisors Nevada. He creates opportunities for his advisors and their teams to carry out the company’s mission: Live A Good Life For the Rest of Your Life.
When he’s not working, he’s spending time with his wife, Sheryl, their two rescue dogs, and almost 200 houseplants. He’s the proud father of two adult sons and the delighted grandpa to two adorable granddaughters.

Connect with Tomwww.pacificadvisors.com/tom-freeman
https://www.facebook.com/tom.freeman.75470/
https://www.linkedin.com/in/tom-freeman-959053109/
https://www.instagram.com/take_the_mulligan/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Navigating the New Norm: Modern Retention Strategieswith Cara SillettoIn today's rapidly evolving business landscape, companies are grappling with a costly and pervasive issue: excessive employee turnover. With changing workforce dynamics, traditional retention strategies are falling short, leading to financial strains, diminished team morale, and stunted organizational growth.

🛎 In this episode, we dive deep with retention expert Cara Silletto to uncover actionable insights and solutions to this pressing challenge.

Get Cara's Book: Staying Power: Why Your Employees Leave and How to Keep Them Longer

About CaraRetention expert and keynote speaker, Cara Silletto, was named a “Game Changer” by Workforce Magazine. Recruiter.com listed her in their “Top 10 Company Culture Experts to Watch.” She’s the author of the book, “Staying Power: Why Your Employees Leave & How to Keep Them Longer.”
And her MBA allows her to quantify the costs and issues caused by excessive employee turnover today. As the President & Chief Retention Officer at Magnet Culture, Cara and her team work with clients across the country to reduce their unnecessary employee turnover.

Connect with Carawww.WeReduceTurnover.com
www.CaraSilletto.com
www.LinkedIn.com/in/carasilletto
www.YouTube.com/MagnetCulture

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Bring the Energy back into Your Workforcewith Rebecca Ahmed
There is a lack of engagement and motivation at work. This lack of engagement and motivation directly ties to low retention, low productivity, and high turnover costs.

🛎 In this episode, the Founder of Energetic Impact, Rebecca Ahmed, pulls back the curtains on what it takes to energize our people.

About RebeccaRebecca Ahmed is an award-winning speaker, business consultant, and Energy Leadership Index™ Master Practitioner, which is an exclusive training in personal energy and how we can experience, express, and expand it in ourselves and others. Her deep real-world expertise derives from a decade plus spent as a People Services (HR) leader at some of the largest casino and resort chains worldwide, including Wynn & Encore Las Vegas, Marriott Hotel & Resorts, and Pinnacle Entertainment. Caesars Entertainment, the largest casino-entertainment company in the U.S. retained Rebecca as their new “Chief Energy Officer” in 2021. Her role included speaking twice monthly on how to shift their emerging leaders’ energies from surviving to thriving using energetic success principles at their Emerging Leader Summits across their 55 U.S.-based properties.

Rebecca has been featured in and written for a variety of publications including Forbes, Apple News, and Elite Daily. As the founder of Energetic Impact, her upcoming book The Energy of Success: Power Up Your Productivity, Transform Your Habits, and Maximize Workplace Motivation, will be ready for pre-orders early 2024.

Connect with Rebeccawww.energeticimpact.com
https://www.linkedin.com/in/rebecca-ahmed-802a9514/
IG: rebeccaeahmed
Tik Tok: rebeccaeahmed

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Revolutionise Your Recruitment with the Astounding Power of Marketingwith Jennifer LaymanAs an employer, you no doubt struggle to find quality candidates, resulting in wasted time and resources, and the significant financial and operational consequences of this recruitment challenge.

🛎 In this episode, Jennifer Layman reveals how marketing techniques can revolutionise your hiring process, helping you attract top talent efficiently and effectively. We'll put a spotlight on how to recruit employees with better results, save time, and cut recruitment costs.

About JenniferAs a marketing consultant for 17 years, Jennifer Layman has spent her career finding ways for businesses and organizations to reach more people and build awareness of what they have to offer. The results? More customers, more donors, more employees, more of what they wanted! A former professional golfer, Jennifer knows that you have to do certain things in a certain way in order to get the results you want, and that led her to publish her first book - Forward Thinking for Your Business - in 2023. A relentless problem-solver and innovative thinker, Jennifer finds solutions that work for organizations that want to be the best in their field.

Connect with Jenniferwww.fwdthink.ca
www.facebook.com/fwdthinkmarketing
www.linkedin.com/in/jenniferlayman/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Avoiding Overcommitment: The Art and Science of Healthy Boundarieswith Sheryl GreenThe high demand and pressure midlevel and frontline managers feel creates a relentless cycle of stress, and the lack of healthy boundaries magnifies the impacts, leading to diminished business outcomes, strained relationships, and jeopardized mental health.

🛎 In this episode, customer and employee experience strategist and host, Marc Haine sits down with The Boundary Sage, Sheryl Green, to pull back the curtain on the dangers of unhealthy boundaries, both internal and external, and will arm you with knowledge on how and when to communicate boundaries effectively. Plus, we will guide you through managing situations when people fail to respect your boundaries.

GET SHERYL'S NEW BOOK - "YOU HAD ME AT NO": https://amzn.to/3LIr4Sc

About SherylSheryl Green has taken “people-pleasing” to Olympic levels. For decades, she put everyone else’s needs above her own… until she hit a metaphorical brick wall.

After committing to one too many responsibilities, Sheryl discovered the importance of boundaries… okay, she actually discovered that boundaries were even “a thing.” Now she works with individuals and organizations to establish healthy boundaries to improve relationships, communication, and well-being.

Sheryl is the author of six books, including You Had Me at “No.” She has also dedicated her life to providing a voice for those who cannot speak and donates her time, talent, and money to animal rescue.

Sheryl holds a Master’s Degree in Forensic Psychology and has worked in Mental Health, Customer Service, Public Relations, Education, and the Non-Profit world, bringing a unique blend of experience and insight to her audiences.

When she’s not working, she’s spending time with her husband and their two fur babies, doing yoga, and tending to 180 houseplants.

Connect with Sherylwww.sherylgreenspeaks.com
https://www.linkedin.com/in/sherylgreen/
https://www.instagram.com/sherylgreenspeaks/
https://www.facebook.com/youhadmeatno
https://www.tiktok.com/@sherylgreenspeaks

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Dare, Deliver, Discover: A Debt Collector’s Guide to Growthwith Krista WalshMost entrepreneurs are like Marc's guest for this episode. Boldly starting a business without business knowledge. But pushing boundaries and embracing unfamiliar situations can be both a path to self-discovery and a key to business success.

🛎 In this episode, Founder of KC Collect!, Krista Walsh sheds light on the unexpected connections between small life events and the profound learning experiences they can offer.

Throughout her adventures as a debt collector, Krista has faced challenges and met characters that many can only imagine. Through it all, she has emerged with insights that resonate with business operators and managers alike.

About KristaKrista Walsh was a failure. At twenty years old she had been fired three times in six months from her career as a dental assistant. As she had to re-evaluate her career path (and face unemployment), Krista moved back home with her parents to work in her family’s home heating business. Driven by the fear of failure, she studied and researched account receivable strategies and policies. In 2008 Walsh became the first Canadian graduate of the International Center for Collection Professionals which aided her when she opened the doors of her own credit and resource company "KC Collect!", the first and only woman owned collection agency in Atlantic Canada.
Today Krista is a multifaceted entrepreneur, author and speaker with businesses spanning from debt collection to fitness. She has been named an Emerging Leader for Atlantic Canada (twice), Chamber of Commerce’s Entrepreneur of the Year, Canada Association of Professional Speaker’s Rising Star and has developed into one of Canada’s leading young entrepreneurs.

Connect with Krista www.kccollect.com

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Unlock the Opportunities You Deservewith Lisa BraggMany high-achievers and professionals remain unseen and unheard, missing out on pivotal opportunities due to a reluctance or inability to strategically self-promote and communicate their value, often stemming from societal and cultural norms around humility and fear of appearing arrogant.

Is bragging really as bad as it sounds? How can you effectively communicate your value without coming across as arrogant? And most importantly, how can you become your own advocate to seize the opportunities you deserve?

🛎 In this episode, Marc sits down with The Bragging Expert, Lisa Bragg. They will debunk cultural myths about self-promotion, and provide actionable steps to talk about your work with confidence and authenticity. If you're a business operator or manager wondering why opportunities seem to pass you by, this episode is a must-watch.

Get Lisa's Book, Bragging Rights: How to Talk about Your Work Using Purposeful Self-Promotion

About LisaLisa Bragg has literally written the book on how to talk about success. Her book Bragging Rights: How to Talk about Your Work Using Purposeful Self-Promotion released in May. She is a speaker, advisor and professional mentor. Lisa is the founder of MediaFace, a Toronto-based content and consulting firm. She was also a TV reporter and anchor for 15 years.

Connect with Lisahttps://www.lisabragg.com/
LinkedIn in/lisabragg
Instagram @ThatLisaBragg

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Navigating Growth: Unraveling the 4 Levels of Business Awareness

with JJ Brun

In the fast-paced world of business, leaders often grapple with understanding the intricate dynamics of their teams. This lack of insight can lead to challenges in communication, reduced efficiency, conflicts, and difficulties in achieving buy-in for new initiatives.

🛎 In this episode, Marc sits down with the Retired Spy, JJ Brun to decode human dynamics to help leaders to better read their teams, foster efficient communication, secure buy-in for initiatives, and ultimately lead their businesses toward sustainable growth.

About Jean JacquesBetter known as “The Retired Spy”, JJ Brun is a three-time award-winning speaker, international best-selling author and the DISC Trainer of Trainers.

In 1999, after serving in the Canadian Armed Forces (15 years within the Intelligence Branch), he founded DHC TrainingSolutions, a training and consulting company where here directs all his field-acquired intelligence into informing and enlightening people in the field of Human Behaviour and effective communication practices.

Utilising his extensive human behaviour knowledge and discreet communication tactics, JJ can get the best out of every individual and team member in your organisation.

Connect with JJwww.TheRetiredSpy.com
https://www.facebook.com/theretiredspy
https://www.linkedin.com/in/theretiredspy/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Driving Communication with Humourwith Susan CarterWhether you're pitching an idea, leading a team, or simply interacting with peers, there's a place for humor in every corner of the corporate world. Laughter has long been hailed as the best medicine, but when it comes to the workplace, where does one draw the line?

🛎 On this episode of Marc Haine Live, we dive deep with the effervescent comedian and speaker, Susan Carter, as we explore the delicate art of using humour in professional settings. Join us for a candid conversation and get ready to chuckle, chortle, and, most importantly, communicate more effectively!

Download Susan's "Adding Humour to Your Story" worksheet here

Susan's Book, "I'm Fine: a Bathroom Book for Seniors" is available on Amazon

About SusanSusan holds a B.Ed. from the University of Regina and has taught in four provinces. In 1993 she decided to act upon a long-time dream of doing stand-up comedy – and was pleasantly surprised to find that people were willing to laugh with her! Susan developed humour lessons for her classroom and has also presented humour workshops in the corporate world.

Connect with Susan www.SusanCarterComic.com
www.linkedin.com/in/susancartercomic

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Demystifying Differentiation: 4-Step Guide to Standing Out in Businesswith Patty CivalleriWe’ve all heard that we need to ‘differentiate’ our business from our competition, but how do we begin to go about it?

🛎 In this episode, Patty Civalleri will provide a 4-step method to turn this deep concept into simple actionable steps.

About Patty
Twenty years of traveling the world in the context of archaeology made me really good at two things: history and travel. Combining those two things with my existing skills - writing and professional photography - was the perfect combination of skills needed to create a line of travel books and accessories.
Then came Covid, when the entire 13 Trillion dollar global travel industry closed, for 2 years! Finding herself out of business indefinitely, Patty needed to find a ‘Pivot.’ Luckily, the offer to work with the Joe Coulombe story came along at the perfect time. A gal that was never satisfied by simply learning that came her way in life, she had to master them: Patty is a National Geographically-trained photographer, a Classical Pianist, a Renaissance Art Historian, a (formerly) professional Singer, and a Serial Entrepreneur.

Connect with Pattyhttps://PattyCivalleri.com
on Amazon https://Amazon.com/PattyCivalleri
Instagram: @PattyCiv
LinkedIn: @PattyCivalleri

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon:

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Story-Centric Sales: Turning Buyers into Believerswith Adrian DavisThere’s so much competition in today’s marketplace that customers often resort to price as the primary differentiator. Salespeople often fall into the trap of trying to do more for less, only to find that this is a race to the bottom. The result for business owners is they are not making sufficient margin to reinvest in the company and innovate to create truly differentiated solutions.

🛎 In this episode, Marc sits down with the Master of Storytelling for Sales, Adrian Davis.
They uncover how to use the power of story to rally your entire organization around a central purpose, and to emotionally engage customers in YOUR value.

About AdrianAs President & CEO of management consulting firm Whetstone Inc., Adrian has worked with the world’s leading corporations. Companies such as Dupont, Johnson & Johnson and ITW have partnered with Adrian to create greater value for their customers. He is a Certified Speaking Professional (CSP), a certified Professional in Business Process Management (P.BPM) and a Certified Competitive Intelligence Professional (CIP).

The author of Human-to-Human Selling, Adrian is an internationally recognized, thought-provoking speaker and trusted advisor to CEOs and sales leaders. He is frequently called upon to address executive teams and sales groups on the subjects of selling value and sales excellence.

Connect with AdrianVisit his website at whetstoneinc.ca
adavis@whetstoneinc.ca
https://www.linkedin.com/in/adriandavis/
Pre-order Adrian's new book, Heroes, Villains and the Thrill of Professional Selling: https://amzn.to/3QRjSXi
Get his book, Human to Human Selling here: https://amzn.to/3YKlhR6

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Power of Staff Recognitionwith Nelson ScottMany staff members don’t feel connected to their work and their employer, which leads them to look elsewhere. It is expensive and time-consuming to recruit, hire and get new staff up to speed.

🛎 In this episode, Author, Speaker and all-around-great-guy, Nelson Scott, pulls back the curtain on what it takes to create workplaces where staff feel appreciated for what they do, valued for who they are as individuals, and feel they are right where they belong—where they want to stay.

About NelsonFor more than 20 years, Nelson Scott has been researching, writing and speaking at conventions and conference about how to hire, engage and retain the right people, including about the value of staff and ways to express appreciation in the workplace.
Nelson is a member of Recognition Professionals International and a former president of the Edmonton chapter of the Canadian Association of Professional Speakers.
He has written three books: "Thanks, GREAT Job!," "13 Reasons Managers Are Unlucky When Making Hiring Decisions," and his newest book, "Thanks, Again! More Simple, Inexpensive Ways for Busy Leaders to Recognize Staff."
Nelson is often found in a coffee shop near his home in Edmonton, Alberta, where the energy of strangers fuels his writing.

Connect with Nelson www. GREATstaffrecognition.com
Twitter (https://twitter.com/nelsonscott_)
LinkedIn (https://www.linkedin.com/in/nelson-scott-bbaa4711/)

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Conquering Pervasive Workplace Unhappinesswith Ryan WalterStagnation, loss of customer loyalty, missed innovation opportunities, internal inefficiencies, ineffective decision-making, and reduced employee engagement are all symptoms of a bigger issue. Top performers don’t leave companies, they leave their managers, and now Gallup has found that they also leave negative cultures.

🛎 In this episode, Trainer/Speaker Ryan Walter, will pull back the curtain on negative work environments and a leader's role in driving their Cultural Energy.

About RyanRyan Walter played and coached more than 1100 games over 17 seasons in the National Hockey League. Drafted second overall by the Washington Capitals, Ryan was named the youngest NHL captain, won a Stanley Cup with the Montreal Canadiens, and finished his playing career with his hometown Vancouver Canucks. Ryan was an NHL All-Star and 3-time Team Canada member, World Junior Captain, Vice-President of the National Hockey League Players Association, BC Hockey Hall of Fame inductee, NHL Man of the Year, Gold Medal-winning Head Coach of Canada’s National Women's Hockey Team, and has been named as one of the 30 top all-time Washington Capitals, and top 100 Montreal Canadiens in 100 years.

Today Ryan is a trainer/speaker, helping companiesworldwidee increase the leadership capacity of their people and build positive high performing,high-energyy cultures. Ryan has a Master of Arts in Leadership/Business, is the author of 5 books, a Director of Partners International Canada, a member of the Seton Hall University School of Business Leadership Advisory Council, and the recipient of the TEC Canada 2015 Speaker of the Year Award.

Signup at https://www.ryanwalter.com/contactus to receive free, powerful, information on how to re-fresh, re-energize your family, your team!

Connect with Ryanhttp://www,ryanwalter.com
https://www.linkedin.com/in/ryanwalterinfluencer/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Up Your Referral Gamewith Jamarr John JohnsonMany businesses struggle with low referral rates, averaging around 2.3%, and may face challenges in acquiring new customers and expanding their client base. With fewer referrals, businesses might have to rely more on costly advertising and marketing efforts to attract new customers, which can lead to higher customer acquisition costs.

🛎 In this episode, Marc sits down with fellow comedian and certified super-connector, Jamarr John Johnson to help you transform your approach to connecting with clients to get the referrals you need to grow your business.

About JamarrJaMarr John Johnson is a transformational comedian & speaker of 26 years. After a 14-year military career, JaMarr returned to his roots of speaking, go-giving service to the community through non-profit volunteering, fundraising and entrepreneurship. He found is calling after an incredible stint as director of sales and marketing for a personal development company ranking on INC in the top 550 fastest growing companies in 2015.
JaMarr then decided to go out on his own and build a lifestyle business that promotes financial literacy, health & wellness and super-connecting. When he’s not speaking and training at corporate events, he can be found expanding his creative digital marketing agency, emceeing, and performing at comedy clubs, colleges and corporate events as well as creating digital education to reach the masses.
One of JaMarr’s major missions is helping non-profits become self-sustaining through value propositions to its donor bases that provide value customers can’t refuse. JaMarr sits on the board of the Dream Builders Project and works annually with the Covenant House. He’s appeared on ABC’s Katie Couric, NBC’s Dr. Oz & MTV as a voice of comedic reason for 50 Shades of Gray & Jersey Shore’s final season. He enjoys chess, staying fit through sports, hiking and intermittent fasting & of course making people laugh, cry & think about being the light they wish to see in the world. JaMarr is proud of his new book and course titled Super-Connecting which goes into detail how one can create meaningful relationships in a digital age on any platform be it social media or in real life. “We are all the culmination of our experience, surroundings and network, Super-Connect and have your network work with you towards your goals, hopes and dreams!” JaMarr John Johnson

Connect WIth Jamarrhttps://iamjamarr.com
https://linkedin.com/in/jamarrjohn

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 154 - Driving Workplace Mindfulness with Trish Tutton A leader’s interpersonal approach sets the tone for the workplace culture in an organization. In a world where widespread burnout and resignations are leaving companies scrambling for top talent, there’s a huge opportunity for leaders to create and maintain a positive work culture.

🛎 In this episode, keynote speaker and workplace mindfulness strategist, Trish Tutton, puts a spotlight on what leaders can do to help their team navigate stress while driving overall performance and increased job satisfaction.

About Trish Trish is a speaker and mindfulness teacher who has taught mindfulness to thousands of people across North America for the last decade. She is deeply passionate about empowering people to meet the challenges of their life with more peace and presence; to use the practice of mindfulness to reduce stress and anxiety, and create individual and team resilience. You can find her as a teacher on the #1 free meditation app in the world, Insight Timer, and she is the author of the Mindful Mornings Journal. Trish is on a mission to help you be calmer, happier, and more effective.

Connect with Trish www.trishtutton.com https://www.linkedin.com/in/trishtutton/ https://www.facebook.com/TrishTuttonMindfulness/ https://www.instagram.com/trish_tutton/

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 153 - Think Like a Media Company with Rob LeLacheur Traditional, disruptive advertising and marketing is becoming more challenging and expensive. You do not get to disrupt people with any message you want anymore. You need to earn their attention (and time).

🛎 In this episode, Marc sits down with Road 55 CEO, Rob LeLacheur, to uncover the benefits of adopting a media company mindset and the importance of telling your story.

About Rob Rob LeLacheur, the owner of Road 55, is an experienced public speaker who helps businesses and organisations develop the mindset of a media company. With over 25 years of experience in media, entertainment, and event planning, Rob has a deep understanding of media brand building and the power of storytelling. All focused on helping businesses achieve their goals.

Get your copy of The Most Amazing Marketing Book Ever: https://amzn.to/43ndlGr

At Road 55, Rob and his team work with clients to create original and engaging content that connects with their audience, using a variety of mediums such as video, podcast, social media, and newsletters. Rob's presentations are interactive and filled with practical tips and real-world examples, giving audiences a clear roadmap for how to create content that captivates and connects.

Connect with RobConnect with Rob https://Road55.ca TW: @rjlolly

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 152: Creating an Irresistible Candidate Experience: Secrets to Attracting and Hiring Top Talent with Marc Haine In a highly competitive job market, employers face the challenge of attracting and recruiting top talent while ensuring their recruitment strategies align with the needs and expectations of job seekers, all while maintaining a strong employer brand and providing a positive candidate experience.

🛎. In this episode of Marc Haine Live, Customer Experience Strategist, Marc Haine explores strategies to align recruitment strategies with job seeker expectations, maintain a strong employer brand, and provide a positive candidate experience.

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Crafting Meaningful Work Experiences: How to Make Work Fulfilling with Jesse Brisendine It's a shame: talented individuals, once passionate about their jobs, now trapped in a cycle of unhappiness and discontent. The consequences are dire, as they either quietly disengage, leading to soaring turnover costs and disruptive knowledge gaps, or worse, they remain tethered but never truly soar to their fullest potential. In today's competitive business landscape, retaining talented employees and ensuring their productivity and satisfaction are vital for success.

🛎 In this episode Marc sits down with Strategic Advisor, Jesse Brisendine. They explore practical approaches to designing meaningful work experiences that align with employees' values, passions, and aspirations.

ABOUT JESSE Award winning speaker & best selling author Jesse Brisendine is a world renowned expert who works with individuals and organizations to move beyond their limitations, unlock their greatness, & build their Camelot. Business leaders, Hollywood celebrities, entrepreneurs, C-suite executives, medical professionals, and educators have utilized Jesse's services to achieve unprecedented levels of personal mastery & fulfilment.

Jesse is a big fan of buffets, professional wrestling, and finding the silver lining in any situation

Connect with Jesse Jessebrisendine.com LI: https://www.linkedin.com/in/jessebrisendine/

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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So, you have a high-performing salesperson in your team who is smashing targets left, right, and center.

The next logical step would be to promote this person to sales manager, right? Not so fast. This, is where many businesses falter.

🛎 In this episode Marc sits down with world-class, business mechanic, Vaughn Sigmon to Discuss the common misconception of promoting the top salesperson to a sales manager, and reasons why it can lead to ineffective sales management.

We'll be sharing some best practices and tips for driving effective sales leadership.

About Vaughn Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. He has worked with hundreds of businesses, helping them deploy his programs and advice. His methods are brought from his real-world experience working on the front lines and living the role of a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice and direction. He is a former executive with CarMax, the world's largest and most respected company in the auto industry and is a Fortune 100 Best Places to Work. His motto is “no matter what business you’re in; you’re in the people business.

He is the author of The Road Map to Difficult Conversations With new ones coming soon. The One Thing All Sales Managers Must Know How to Recruit, Interview and Hire Great Salespeople

Connect with Vaughn www.reltraining.com LI: https://www.linkedin.com/in/vaughnsigmon

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio po

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Episode 149 - The Power of Personalisation: with Marc Haine In a world plagued by impersonal customer service and generic interactions, businesses struggle to provide a truly resonant customer experience. The lack of personalization leaves customers feeling undervalued and unimportant, leading to dissatisfaction, disengagement, and ultimately, lost business.

🛎 In this episode Service Expert and host of Marc Haine Live will put a spotlight on effective strategies you can use to enhance customer experience by leveraging the power of personalization so that every interaction feels tailored, special, and memorable.

About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 148: The Power of Employee Engagement: Revolutionizing Customer Experience with Scott Gilbey A significant gap exists within organizations in how they perceive overall satisfaction. Customer experience (CX) metrics have dropped, employee experience (EX) metrics are inconsistent, and employee retention remains a persistent problem. And they are all tied together.

🛎 In this episode of Marc Haine Live, our host, Marc Haine sits down with renowned customer experience expert, Scott Gilbey, to delve into the pressing issue of the gap between the boardroom and the frontline when it comes to customer and employee experience.

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 147: From Mistakes to Milestones: Embracing Humility in Leadership with Marc Haine People don't quit their jobs, they quit their bosses" is the adage we've heard for years. The crux of the problem is that leaders drive their teams to perform or drive them away.

🛎 In this episode, podcast host and employee experience expert, Marc Haine offers valuable insights, strategies, and practical tips for leaders to cultivate humility, create positive work cultures, and drive success in their small businesses.

About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 146 - Is Financial Literacy the Key to Long-Term Employee Loyalty? with Steve Bridge Get ready for an insightful episode of "Marc Haine Live" as your host, Marc Haine delves into a fascinating conversation with special guest Steve Bridge. In this thought-provoking episode, they explore the question on everyone's minds: How does financial literacy impact my company and my employees?

In an era where financial stress can hinder productivity and job satisfaction, Marc and Steve share strategies, personal anecdotes, and expert insights on how organizations can empower employees through financial education. By arming individuals with the knowledge and skills to navigate their financial lives effectively, companies can foster a culture of financial well-being that increases loyalty and commitment.

🛎 In this episode, Marc and Steve challenge conventional wisdom and share success stories of organizations implementing impactful financial literacy programs. Learn how to inspire your workforce, reduce financial stress, and cultivate a stronger bond between employees and your organization.

About Steve Steve Bridge is a seasoned financial professional with a deep passion for personal finance and financial literacy. For almost a decade, he has been helping clients make informed decisions about their money, providing personalized advice on investment strategies, budgeting, and wealth management. Steve's commitment to financial education extends beyond his clients, as he actively conducts workshops, delivers presentations, and shares his expertise through various media outlets.

With a warm and approachable demeanor, Steve Bridge is known for simplifying complex financial concepts and empowering individuals to take control of their financial futures. He combines his technical expertise with a genuine desire to help others, ensuring that his clients optimize their financial resources and achieve long-term stability. Through his unwavering dedication to improving financial literacy, Steve continues to make a lasting impact on the lives of individuals and families, guiding them toward their financial goals with confidence and expertise.

Connect with Steve https://moneycoachescanada.ca/about/steve-bridge/ https://www.linkedin.com/in/moneycoachsteve/ https://twitter.com/SteveMoneyCoach https://www.facebook.com/stevebridgemoneycoach

----more----

About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 145 - Get Fired Up and Ready to Shift with Linda Edgecombe. Absenteeism, engagement and retention issues.... symptoms of a much bigger issue. And the cost to the bottom line is massive.

🛎 In this episode, Resiliency Expert, Motivational coach and Proud Disruptor of the Status Quo, Linda Edgecombe will pull back the curtain on what these symptoms mean, and how you, as a leader can address them.

About Linda otivational Speakers in the World by hunger2succeed resources.

She has been inducted into the Speaker Hall of Fame. Linda is A mother of 2 and wife of one. Featured in the Wall Street Journal as an Expert in Shifting Peoples's Perspectives on their work and home life.

She is the author of several books, including: “Breaking Busy - Finding Peace in the Chaos”, “Shift or get off the pot - simple truths about getting a life” Quick shift - The busy person’s guide to getting their life back,” and has been invited to speak across the globe, inspiring people to simply “choose a slice of the planet”. She has been presented with the Humanitarian of the Year Award, twice in the last 4 years.

Linda's message is as welcome as a good belly laugh and as profound as an honest look in the mirror.

Connect with Linda https://www.linkedin.com/in/linda-edgecombe/ Insta: @lindaedgecombe https://www.facebook.com/lindaedgecombemotivationalspeaker Twitter, @lindaedgecombe

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Uncovering the Secret to Solving Your Talent Problem! with Warren Barry

Wherever there are people, there are people problems. Not having the right people in the right positions, and working within their zone of genius is killing your business.

🛎 In this episode The Purveyor of the Pond, Culture Expert Warren Barry will spotlight the silent killer of your business - Cultural Dissonance. We will be discussing what it is, how to spot it and what to do about it.

ABOUT WARREN After being an entrepreneur, and working in medicine for 30 years, he made a connection between the mind, body, performance, and what makes people healthy and happy at work, or not. Having that experience for himself, and always being an odd duck, he decided to leave the nest and help other entrepreneurs and business owners discover their golden pond.

Connect with Warren www.instinctivesolutions.ca LI: www.linkedin.com/in/warrenbarry FB: www.facebook.com/warren.barry.5 FB: www.facebook.com/PurveyorofthePond

----more----

About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 143 - Walking Your Talk as a Leaderwith Kelly VaillancourtHow can you walk the talk when you don't know what your talk is? When you lack clarity on your definition of leadership, you miss out on representing your actual values - your leadership style becomes incongruent with those values.

🛎 In this episode, leadership coach, Kelly Vaillancourt will pull back the curtains on what it takes to define leadership for yourself and how it can help you lead with your life's purpose, in sync with your values and aspirations.

About KellyKelly Vaillancourt is a Registered Respiratory Therapist in Ontario. She is a leadership coach and a member of the International Coaches Federation. A few years ago Kelly started working with a leadership coach and one day the coach said I think you want my job. Two weeks later Kelly started her coaching journey and has been on it ever since.

Kelly has held various leadership roles within the healthcare sector including Emergency Departments, Critical care, medicine, outpatients and palliative care. She currently works part time as a Site Administrative Manager and opened her own coaching business called Momentum Leadership Coaching.

Kelly loves supporting others in their journey to become the great leaders they were meant to be.

For fun, Kelly likes to spend time with her family and friends. She can be found roller skating on Thursday nights with her youngest daughter Erika. Friday nights are pizza and movie nights with her family.

Connect with Kellywww.momentumleadershipcoaching.com
LI: https://www.linkedin.com/in/kelly-vaillancourt-091a541b/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 142 - The Art of Regulating Adults: How to Write Policies That Induce Grown-Up Cooperation Rather than Childlike Resistancewith Lewis EisenWhether set down in formal policies or posted on signs, too often a company’s rules sound like they were written by angry parents talking to naughty children. Your employees respond to that tone of voice with resistance and high turnover and your potential customers just turn away. These responses both increase costs and reduce profits.

🛎 In this episode, the leading professional authority on the use of respectful language in corporate policies, Lewis Eisen puts a spotlight on how to shift their policy writing culture from confrontational to cooperative.

About LewisLewis Eisen has worked as...
• a lawyer
• an IT manager
• a business consultant
• an Information Management specialist, and • a government policy writer.

He now combines them all to show organizations how to shift their policy writing culture from confrontational to cooperative.

He is the author of the international best-seller How to Write Rules that People Want to Follow: A guide to drafting respectful policies and directives, now in its 3rd Edition, and his approach to policy drafting is used by organizations across North America and in Europe.

Connect with Lewishttps://lewiseisen.com/
LinkedIn - https://www.linkedin.com/in/lewiseisen/
Instagram - https://instagram.com/lewiseisen/
YouTube Channel - https://www.youtube.com/@lewiseisen

----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 141: Keeping Your Staff Through Driving a Flexible Workplace Culturewith Dr. Laura HambleyLeaders making unilateral decisions to force staff back to the office is causing some to lose their best people and the knowledge that leaves with them.

🛎 In this episode, Organizational Psychologist Dr. Laura Hambley pulls back the curtains on what leaders need to do drive a flexible workplace culture that keeps the brilliance working within their zone of genius.

About Dr. LauraDr. Laura Hambley is an Organizational Psychologist, Keynote Speaker, Business Leader, Author and Podcast Host. She is a sought-after thought leader on workplace psychology and career development in Canada, with 22+ years of experience providing organizational consulting and developing leaders in Canada and internationally. Dr. Laura is a thought leader on the evolution of work and understands the intersection of business and people.

Dr. Laura’s areas of expertise include leadership, team, and culture development in organizations, remote/hybrid workplace success, and mental health/developing resiliency through turbulent times. She holds a Ph.D. in Industrial/Organizational Psychology from the University of Calgary, where she is currently an Adjunct Professor.

As a passionate entrepreneur, Dr. Laura has founded several psychology practices in Canada since 2009, including Work EvOHlution™, Canada Career Counselling, Calgary Career Counselling, and Synthesis Psychology. She runs the podcast Where Work Meets LifeTM, where she interviews global experts on a variety of topics around wellness, career, and culture.

Connect with Dr. Laurawww.drlaura.live
https://www.facebook.com/Dr.Laura.whereworkmeetslife
https://www.linkedin.com/in/drlaurahambley/
https://www.instagram.com/Dr.Laura__/

----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 140: Standardizing Your Sales Processes with Ron Story Jr.

Our typical sales processes have seen their day.

🛎 In this episode, the man who talks to strangers, Ron Story Jr. will uncover the power of standardized sales processes, and steps you can take to become more efficient and profitable.

About Ron
Ron Story, Jr., has been a full-time entrepreneur for over 20 years and has been instrumental in the creation, development and leadership of over 30 companies.

His corporate background includes sales management at insurance titans Allstate and Farmers Insurance.

Ron went from a struggling insurance salesman to becoming a self-made entrepreneur, now living in Medellin, Colombia.

He is the CEO and founder of FiveContacts a sales outreach company that helps companies install scalable cold outreach systems into their sales process.

He is also the author of a book titled "The First 100 Miles”, which challenges business owners to recognize the opportunities in front of them and offers practical ways to grow faster.

He is a starter and a fixer at heart who has learned many valuable lessons as an entrepreneur over the past two decades.

Connect with Ron
www.ronstoryjr.com

----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Playing Your Business' Long Gamewith Sandeep AujlaThe power of decision-making within a crisis is difficult enough. But navigating the constant complexity and volatility of our economic environment while facing constant change head-on requires leaders who can play the long game.

🛎  In this episodeExecutive Coach Sandeep Aujla uncovers the consequences of short-term thinking and reactive decision-making. In our discussion, Sandeep puts a spotlight on her Domino Strategy - a unique process for driving the long-game in driving your business forward.

ABOUT SANDEEPSandeep started her professional journey in managing operations for a large multinational. She pairs that business acumen with her training in Organizational Psychology to bring evidence-based decision-making to help business leaders navigate difficult situations and make high-stakes decisions with greater confidence. 

She prides herself in serving as a trusted Thinking Partner to many business owners of medium and large organizations in and around the Greater Toronto Area. 

Connect with SandeepLinkedin: https://www.linkedin.com/in/saujla/
Youtube: https://www.youtube.com/channel/UC894xolJhIndYv_as2oExbw

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The 7 Essential Stories Charismatic Leaders Tellwith Kurian TharakanMost organizations’ leaders have a very difficult time communicating the essence of their company and its products to their customers.

🛎 In this episodeSales and marketing strategist Kurian Mathew Tharakan takes us behind the scenes to uncover the seven stories you need to stand out in your market... Pickup the 7 story framework for powerful communications to allow anyone to move people and mountains.

Get Kurian's book:

https://www.amazon.com/Essential-Stories-Charismatic-Leaders-Tell-ebook/dp/B083JL4D44

Here is the Infographic for the book: https://www.dropbox.com/s/uavv5hi1u8izn1d/The%207%20Essential_Stories%20Infographic.pdf?dl=0

ABOUT KURIANKurian Mathew Tharakan is the founder of the sales and marketing strategy firm StrategyPeak Sales & Marketing Advisors and a 27-year sales and marketing industry veteran. Mr. Tharakan is also the author of the Amazon Bestseller, “The 7 Essential Stories Charismatic Leaders Tell,” which details how anyone can move people and mountains with the power of story.

If you are Shopify Client, check out the Mercant Mastery course https://merchantmastery.io/

Connect with Kurianwww.strategypeak.com
LinkedIn: https://www.linkedin.com/in/kuriantharakan/
Twitter: @KurianTharakan
email: kurian@strategypeak.com

----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Effectively dealing with angry customerswith Marc GordonWe are not going to make all our customers happy....either through warped expectations or a misdeed on our part; mistakes will happen. And when they do, what we do and how we do, will define our commitment to customer experience and service excellence.

🛎 In this episodeCustomer Experience expert, Marc Gordon, will discuss how to handle angry and irate customers.

ABOUT MARCMarc is an internationally recognized thought leader in the field of customer experience. With over 25 years of marketing and sales experience in a number of diverse industries, he has built a reputation for providing insightful concepts that are both innovative and effective.

As an award-winning keynote speaker, Marc has spoken for some of the world’s most respected companies, including Bausch & Lomb, Hilton Hotels, and Mondelez International. Marc is the only speaker in his field to have keynoted at the World Management Forum in Tehran, Iran.

Regularly featured on television and radio for his opinions, Marc has shared his thoughts on topics that include the boycotting of brands, customer service in the airline industry, and companies such as Facebook and Starbucks. Marc has been referred to as “Canada’s marketing superstar” by the Oprah Winfrey Network.

Connect with Marc Gordonmarcgordon.ca
LI: https://www.linkedin.com/in/marcgordondotca/
FB: https://www.facebook.com/marcgordon.ca
YT: https://www.youtube.com/channel/UCOoH8C6yo3lRtXTCpHg1IPQ?view_as=subscriber

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 136 - Delete Recruitment from HRwith Bill HumbertThe press is inundated with reports that companies cannot find qualified candidates to help run their businesses. Isn't the definition of insanity, doing the same thing over and over again, expecting a different result?
Are you willing to change your recruitment process to become more successful?

🛎 In this episode, the Recruiter Guy, Bill Humbert, puts a spotlight on what it takes to attract your industry's top 10%, leveraging HR systems you already have.... or should have.

About BillWith over 40 years of Expert Talent Attraction Consulting experience and over 26 years of Expert Career Coaching experience mingled in, Bill is uniquely qualified to present Talent Transformation at Conferences and Business Meetings. He has been known as RecruiterGuy since 1993 and The Candidate Whisperer.

Many companies are experiencing pain in Talent Attraction, Engagement, and Retention. Their desire is to make that pain go away. With his experience working with Professionals on both sides of the desk, Bill speaks to all areas of Talent. His signature speech is Make Your Company ROAR (Recruit, Onboard, Actuate, and Retain) Top Talent.

He is a Three-time published Author. His recent book is Expect Success! The Science Of The Over 50 Career Search received a 5 STAR Review by Joe Wisinski at the Readers’ Favorite: Book Reviews and Award Contest - https://readersfavorite.com/book-review/expect-success and was recognized by The C-Suite Network as one of the 100+ Best Business Books. For 104 consecutive weeks from May 2020 to May 2022, he wrote both a #TalentAttraction #Tuesday Thought Leadership Blog and a #JobSearch #Friday Thought Leadership Blog.

Connect with Billhttps://RecruiterGuy.com
www.LinkedIn.com/in/recruiterguy
@RecruiterGuy81

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 135 - Leveraging Creativity to Re-Engage and permitting People to Take Riskswith Caroline Brookfield.In our (almost) Post-Pandemic Era, we are trying to solve new problems with old solutions. Our disengagement from daily creative thinking habits has limited our ability to see new possibilities. Additionally, humans are feeling disengaged, no longer wishing to perform like robots at work.

🛎 In this episode, Creative Catalyst Dr. Caroline Brookfield, uncovers how those who are able to engage their team’s creativity will see more engagement and higher staff retention, while performing at a higher level.

Get Caroline's "10 easy exercises to support the 5 creative habits." bit.ly/creativityprimer

About CarolineDr. Caroline Brookfield is an author, veterinarian, entrepreneur and stand-up comedian who helps “left brainers” amplify their originality with a creative mindset, to find novel solutions to chronic problems. Although she can’t draw a stick figure or sing Happy Birthday, she expresses her creativity through performance, writing and creative problem solving, like sneaking vegetables into smoothies. She is based in Calgary, Alberta, and lives with her husband, two teens, a rescue dog and two cockatiels.

Connect with Carolinewww.carolinebrookfield.com
https://www.facebook.com/artfulsciencpro
https://www.linkedin.com/in/caroline-brookfield/
https://www.youtube.com/@carolinebrookfield
www.instagram.com/artfulscience
https://www.tiktok.com/@drcarolinebrookfield

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 134: How to Actually Create a Thriving Culture Where People Want to Work with Drew Neal

Employee engagement is at an all-time low. Employees choose Quiet Quitting to overcome the mental stress and fatigue they're experiencing. What can you do about it?

🛎 In this episode, Culture and Growth Strategist, Drew Neal puts a spotlight on the 5 Keys we need to discover and create a thriving Work Culture.

About DrewDrew is passionate about serving leaders and organizations of impact in scalability. By discovering the growth gap between humanity and technology, he is able to implement wise and innovative solutions.

Connect with Drew www.drewneal.com
Linked In: https://www.linkedin.com/in/drew-neal...
Instagram: https://www.instagram.com/drew_neal/
Facebook: https://www.facebook.com/drewneal
Twitter: https://twitter.com/solutionarydrew

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 133 - Bringing Your Voice to Leadership

Would it surprise you to learn that it takes more than confidence to speak up? Our days are filled with communication. As leaders, we are constantly called upon to answer questions, explain situations, delegate, or conduct team meetings.

🛎 In this episode, Presentation & Leadership Communication Strategist Suzannah Baum breaks down some strategies you can use to exude confidence (even if your not), and to effectively spotlight your voice of leadership.


About SuzannahSuzannah Baum is a presentation & leadership communications strategist, an executive speech coach, an author, and a speaker. She works with business professionals who want to position themselves as leaders by communicating with more confidence, impact, and human connection.

Suzannah is the author of the best-selling book "From Nervous to Nailed It: Find Your Voice, Present With Impact, and Unleash Your Ultimate Speaking Potential." Released in late 2022, it is the quintessential guide for those who need support in their quest to speak up, share their message in a compelling and authentic way, deliver value to their audiences, and create connection and trust every time they speak.
On a more personal note....Suzannah lives in Montreal, is Mom to a 12-year-old boy and a 2 ½ -year old budgie, and always travels with chocolate.

Connect with Suzannahwww.suzannahbaum.com
Get Suzannah's book at www.nervoustonailedit.com
LI: http://ca.linkedin.com/in/suzannahbaum
YT: / suzannahbaum
FB: https://www.facebook.com/suzannahbaum...
IN: http://www.instagram.com/suzannahbaum
TW: https://twitter.com/suzannahbaum

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 132 - Leadership of thriving thru crisis with John Robertson.

Most businesses need to have emergency plans, sometimes called business continuity plans, but it doesn’t aid the keeping staff, or engagement or the costs of ‘people stuff’.

🛎 In this episode, best-selling author John R. Robertson pulls back the curtain on how to navigate the minefield of expectations, demands and normal business requirements.

About John RobertsonEpisode 132 - Leadership of thriving thru crisis with John Robertson.

Most businesses need to have emergency plans, sometimes called business continuity plans, but it doesn’t aid the keeping staff, or engagement or the costs of ‘people stuff’.

🛎 In this episode, best-selling author John R. Robertson pulls back the curtain on how to navigate the minefield of expectations, demands and normal business requirements.

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⏱ TIMESTAMPS ⏱00:02 Intro - Episode 132 with John Robertson00:49 Welcome to Marc Haine Live01:11 Introducing John Robertson02:52 Question of the Day04:13 The Hot Water Tea Bag Effect04:51 How John Robertson got into crisis intervention07:20 How John Robertson serves his clients08:14 The event is never the real crisis09:45 Front Porch Therapy10:37 Negative Effect of Social Media on Business13:58 Pointing Fingers When There’s a Mistake15:17 People in crisis mode are no different than people who are stressed.16:31 Crisis as a Refining River of Fire18:53 Lights Camera Action Book19:41 Importance of Supporting Leaders in Times of Crisis22:22 Think Like a Team, Work Like a Body28:55 Key Virtues Paramount to Overcoming Crises31:48 A Value is True.33:46 How to Connect with John Robertson34:55 What does success mean?35:40 We cannot thrive without faith, without values.36:27 How do we want people to describe us in a non-physical way?39:06 A value has to be named, defined, and described.42:14 Pro Speaker Presentation Speech Timer app42:47 Offering Marc Haine’s and John Robertson’s services43:13 About the book, Run Towards the Roar45:17 The ABC’s of Thriving Through Crisis51:35 About Finishing Well53:41 Life is not a sprint, it’s a marathon.54:09 Repeating John Robertson’s contact details55:03 How to Book a Free 30-Minute Discovery Call with Marc Haine

------------About John Inspired and driven by his values, John is a facilitator for his clients as they test, discover, and expand what they can do. He uses tactical, and strategic, processes to help them achieve demonstrable, solution-focused results. Remaining faithful to his passion and values, John invests himself without reservation providing spirit-filled, insightful guidance that his clients use to amplify their lives and businesses.

John truly provides “leadership that people can follow through storms.” Leveraging leadership influence to Transform Crisis so organizations thrive. This is done through the values-anchored Run towards the Roar Ethos, after all, business works when people thrive!

Get John’s book, Run Toward the Roar, transforming crisis and change into the opportunity to thrive(https://www.amazon.com/Run-Toward-Roar-Transform-Opportunity/dp/(https://zurl.co/ren3 )

Connect with Johnwww.fortlog.co https://www.facebook.com/FORTLOGServiceswww.linkedin.com/in/johnrobertson-fortlog

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 131 - The Best Time to Stop Getting Burned by Crisis Is Before It Happens with Marc Haine.

Let's face it... Murphy and his Law will always distract us from what we need to do. But as prevalent as crisis is, we don't have to be held captive by each disaster that strikes.

🛎 In this episode, Host and Service Expert Marc Haine puts a spotlight on 4 best practice steps you can take to proactively deal with the situations that lead to crisis.

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Overcome these three retention drivers to keep staff and lower costswith Courtney Ramsey.Every time an employee quits or gets fired, it costs the company financially and can cause a decrease in morale. By helping leaders understand the key drivers of retention, companies will decrease turnover, increase employee engagement, and increase productivity.

🛎 In this episode, Keynote Speaker and human retention and leadership expert Courtney Ramsey discuss the three focal points leaders need to center on to create a work environment where people WANT to stay.

About CourtneyCourtney Ramsey is a seasoned professional with over 20 years of experience in the Learning & Development and Human Resources fields. Courtney brings a wealth of knowledge to audiences with her experiential programs that impact business results and inspires change.

Over the years, she has successfully trained tens of thousands of associates in various areas such as leadership, business management, conflict resolution, communication skills, and operations helping companies like JCPenney, Toyota, Populus Financial Group, and Zales Corporation save millions of dollars.

Courtney is the author of Share Your Genius: 35 Tips to Create Training That Transforms. In it, she provides trainers with the tools they need to create engaging and practical training sessions.

Connect with Courtneyhttps://CourtneyRamseySpeaks.comFacebook: https://www.facebook.com/CourtneyRamseySpeaks/LinkedIn: https://www.linkedin.com/in/clramsey/IG: https://www.instagram.com/cramseyspeaks/

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Optimizing Decision Making for Peak Performance in Work and Lifewith Madelaine Claire WeissThere are many myths and misunderstandings commonly held by so many about how to make the 35,000 decisions humans typically make every day. And, as Forbes said recently, Decision Making needs to be at the top of every business agenda going forward.

🛎 In this conversation, Executive Coach Madelaine Claire Weiss will reveal science-backed myths and misunderstandings of decision-making—with corresponding tips and techniques to optimize decision-making in work and life.

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About MadelaineMadelaine Claire Weiss (LICSW, MBA, BCC) is a Licensed Psychotherapist and Board- Certified Executive-Career-Life Coach. She is a co-author in the Handbook of Stressful Transitions Across the Lifespan, and bestselling author of “Getting to G.R.E.A.T. 5-Step Strategy for Work and Life.”

Madelaine is a former mental health practice director, a corporate chief organizational development officer, and associate director of the Anatomical Gift Program at Harvard Medical School.

She has been featured on NBC, W4WRadio, Fox TV, Talk4TV, and presented for The American Bar Association, Harvard Law School, The International Association of Business Communicators, National Association of Realtors, DC Academy of General Dentistry, AARP, Wharton Innovation Summit, and the Bureau of National Affairs.

Connect with Madelainehttps://madelaineweiss.com/Facebook: https://www.facebook.com/madelaine.weissTwitter https://twitter.com/MadelaineWeissLinkedIn: https://www.linkedin.com/in/madelaineweiss/IG: https://www.instagram.com/madelaine_weiss/----more----

About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 128 - Random Business and Leadership Questions Answered.

Questions abound! We all have them. 🛎. In this episode, Marc will pull questions from a hat.

  • Questions about “Quiet Quitting.” Should I just fire anyone who’s being lazy and not performing?
  • Question about Labor Shortage and what to do about it
  • Question about staff complaining every time there is a change in the policies
  • Question about not having enough customers since it opening
  • Question about staff complaints on their highest performing sales person
  • Question about Amazon killing a brick and mortar retail business

----more----About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Reprogram Your Leadership Style by Understanding and Adopting Emotional Intelligencewith Markus NeukumSince the pandemic, employees with poor manager relationships are more disengaged than ever, and employees will and do leave the companies to get away from their managers. The last thing an organization wants to be dealing with right now or ever is attrition. High employee turnover is costly in the best of times. Right now, organizations are focused on streamlining operations which directly impacts profitability.

🛎 In this episode, Executive Leadership Expert, Markus Neukom puts a spotlight on essential Emotional Intelligence insights that can ignite emotional intelligence and improve communication, management, problem-solving, and relationships within the workplace.

About MarkusMarkus Neukom is an inspiring and result-driven Leadership Executive Coach, business strategist, and CEO of Markus Neukom International, with extensive experience as a senior executive. He guides individuals, around the world, to achieve their full potential. He has spent more than two decades working with managers, directors, and C-suite leaders who find it challenging to perform or progress in the workplace.

Connect with Markushttps://www.markusneukom.com/https://www.linkedin.com/in/markusneukom/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 126 - Standout with Clarity and Uniquenesswith Azadeh YaraghiLeaders and businesses fail to connect at a deep level with their colleagues, team members, or clients because they struggle being the same as everyone else. They don't communicate how they are special, nor are their marketing tools aligned with how awesome they are.

🛎 In this episode, Gogo Telugo Creatives founder and CEO, Azadeh Yaraghi unlocks the secrets to becoming a category of one.... Nailing down your ONE IDEA.

About AzadehAzadeh is an insightful brand strategist, marketing expert, speaker, #1 bestselling author. With 15+ years of international experience, she has built successful brands and earned several marketing awards.

Azadeh is passionate about supporting purpose-driven clients who want to grow their businesses and ultimately leave behind a positive and lasting legacy. She works with entrepreneurs and organizations who want to get to the heart of their brand so they can attract their ideal clients, build trust, and shorten the sales cycle.

Connect with AzadehBook a 30-minute discovery call https://gogotelugo.com/discovery https://gogotelugo.comIG: https://www.instagram.com/azadeh_yaraghi/?hl=enFB: https://www.facebook.com/profile.php?id=100009274520391LK: https://www.linkedin.com/in/azadehyaraghi/TW: https://twitter.com/GogoAz

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 125 - Using Emotional Intelligence to improve internal human connectionwith Christina AldanIt's tough losing staff and even tougher when the staff that stay choose to be disengaged.

🛎 In this episode, Business and Brand Strategy Expert, Christina Aldan, takes us through how to engineer our corporate culture to better reflect our core values in every human touchpoint.

About ChristinaChristina Aldan is a brand strategy consultant, keynote speaker, trainer, and mentor. She offers businesses brand consulting and creative content for everyday media. With over 15 years of experience in the digital realm, Christina is highly regarded for her approach to business, partnering with clients to find unique strategies that ensure their goals are met.

Christina builds connections through her keynote addresses, training workshops, and technological education. She uses these tools to help individuals and businesses cultivate value in everyday media. Christina has delivered talks on all 7 continents, presenting training workshops for the Microsoft MVP community, international corporations, and conferences worldwide.

Christina uses her charisma and expertise to inspire others by mentoring women in business like herself. She also has sat on state and local boards supporting women in tech, entrepreneurship, mental health, and children with learning disabilities.

She is the recipient of the Las Vegas Women in Tech Community Service Award, the Distinguished Woman of the Year Award in STEM. Learn more at: Luckygirliegirl.com.

Connect with Christinahttps://luckygirliegirl.com@luckygirliegirl

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Facing Future Growth through Courageous Leadershipwith Rick DenleyIt is clear that leaders cannot face the new, post-pandemic world with the same expectations and philosophies they had back in 2019. Today's leaders need a new, enhanced toolbox of skills.

🛎 In this episodeLeadership expert, Rick Denley talks about the characteristics leaders need as we face new demands and expectations.

ABOUT RICKRick understands the challenges business leaders and top performers face because he’s been in the fight like them!

Rick is a leadership expert and speaker who combines strong mentoring skills along with coaching tactics with real-world knowledge and experience to assess required individual and organizational change that assists people and companies in punching through their growth ceilings.Rick’s background includes a successful career that has spanned several decades and seen him lead Canadian divisions for multinationals based in Japan (Matsushita Group), France, (Schneider), USA (Emerson), and Germany (Phoenix Contact). Rick took this success and its learnings and ‘Reinvented Himself’ as an entrepreneurial speaker to be able to help more people and companies exceed their growth goals through strong leadership.Rick is:1. #1 Best Selling author; Reinvent Yourself! , co-author in Dynamo Diaries 2.0, and many articles on growth and leadership.2. Keynote speaker; Reinvent Yourself, Leadership Your Way, Evolution of the Customer, Selling 2.03. Undefeated amateur fighter – Ricks's philanthropy efforts in raising awareness and funds towards cancer research, helping those with Cancer to flat out beat cancer!

Rick gets to know every client’s business and customizes all keynote presentations and workshops to create alignment that makes an immediate impact.

Rick shares original research on sales and leadership trends and blogs regularly on business performance.

A speaker, advisor, mentor, coach, leader, facilitator and fighter.

Connect with Rickwww.rickdenley.comLI: https://www.linkedin.com/in/rickdenley/IN: https://www.instagram.com/denleyrick/

Check out his book: Reinvent Yourself https://rickdenley.com/book

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The New Leadership Playbookwith Andrew BryantExperienced leaders are being challenged every day. The (Almost) Post-Pandemic Era requires new skills and new ways of thinking.

🛎 In this episodeThe author of The New Leadership Playbook, Andrew Bryant will shine a spotlight on the importance of going beyond being good at what you do, and the skills required to face the future.

ABOUT ANDREWGlobal Thought-Leader, Andrew Bryant, has been transforming individuals and organizations with his Self-Leadership Methodology through coaching, speaking and facilitation, for nearly 25 years.

He is on a mission to 'Wake People Up' to live and work with intention and influence so that they create an impact.✓ Delivered Training, Coaching & Keynotes on 5 Continents in 20+ Countries to 200,000+ Executives.✓ Bestselling Author, Online Course Creator & Executive Coach on Self-Leadership, Executive Presence & Winning Cultures.✓ Master Storyteller. CSP & TEDx Speaker. President of the Asia Professional Speakers Association (2015-16).

English by Birth, Australian by Passport, and Brazilian by wife!

He lived for 17 years in Singapore but last year made the intelligent choice to move to Portugal, but regularly travels to the USA to serve his clients here.

Connect with Andrewselfleadership.comLI: https://www.linkedin.com/in/andrewbryant/

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About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Getting Past the 4P Marketing Framework to One that Works with Randall Craig Too often, entrepreneurs make their marketing decisions based on what they’ve learned eons ago - and as a result spend too much time and money with not the best results

🛎 In this episode CEO Whisperer, Randall Craig uncovers a very simple and practical way to plan your marketing... or fix your marketing problems - building and leveraging your message through the Trust Curve.

ABOUT RANDALL Randall is a serial entrepreneur, coaches CEOs on scaling their business, and leads the Braintrust Professional Institute. He shares his unique perspective through his eight books (one a best seller), 600+ articles, podcasts, keynote speeches, virtual presentations, and advisory relationships. He has helped global organizations solve their toughest problems, and helped many innovators scale.

Randall serves on both corporate and not-for-profit boards, and frequently appears as an expert in the media. He has earned an FCMC, CFA, MBA, CSP, and a Black Belt in Karate. Randall has also been inducted into the Canadian Speaking Hall of Fame.

For more information on Marketing Automation, check out www.Randallcraig.net/automation

Connect with Randall www.RandallCraig.com LI: www.LinkedIn.com/in/RandallCraig TW: www.Twitter.com/RandallCraig Check out Randall's podcast. 'So Here's your Challenge' - https://Podcast.RandallCraig.com

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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3 Tips to Creating Your Soulful Leadership Destiny with Magnetic Communication with Marjo Hellman Companies often spend a lot of money on strategies, advertising and marketing - but the true “make or break” is how the leaders communicate the strategy, purpose and vision of the company.

🛎 In this episode, International Executive Communication Coach, Marjo Hellman puts a spotlight on what it means to leverage one's magnetic communication to create the ultimate value for people, planet and profits. Where only you can demonstrate a tone-of-action.

About Marjo Marjo works with people to become the influential leaders they want to be With her experience in TV news journalism, award-winning international communications and performing on stage, leaders learn the in-demand future skills that help them thrive as leaders - and as human beings.

Marjo is the founder of the Magnetic Executive coaching that helps high-achieving executives become more of who they really are - and become the #1 leaders in their field.

Marjo’s previous work includes “Finland Emojis” which is the most successful global PR campaign for Finland to date. Marjo’s latest venture Finnish Flow coordinates the Finnish business community’s presence at World Economic Forum week in Davos. At Finnish Flow, Marjo has collaborated with global changemakers such as Deepak Chopra, Sadhguru and Bjarke Ingels. Marjo’s clients include Nordic and international corporations, banks, government agencies, telecoms and tech companies. She is a board member at HVS Tennis and an Advisory Board member at the Finnish Tennis Association.

Marjo studied Theatre at the University of Surrey, London and Executive Presence at Cornell, USA, and has lived abroad for more than 10 years. She now lives in Helsinki with her family and works globally as an in-demand coach and speaker.

Connect with Marjo marjohellman.com magneticexecutive.com @marjohellman https://www.linkedin.com/in/marjohellman/ https://www.instagram.com/marjohellman/----more----

About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Did you know that one in ten invoices will not be paid, or will be so old, you'll have to write them off? Collections and managing cash flow is the single biggest profit barrier any business has.

🛎 In this episode KC Collect Founder and President, Krista Walsh pulls back the curtain and takes us behind the scenes to uncover what it takes to effectively manage cash flow and collect on billings without losing your clients.

About Krista Krista T. Walsh is the Founder and President of KC Collect! - a multi-award winning credit and resource management company in Eastern Canada. - the first collection agency to be owned and operated by a woman in Atlantic Canada.

Today Krista is a multifaceted entrepreneur, and speaker with businesses spanning from debt collection to fitness. She has been named an Emerging Leader for Atlantic Canada (twice), the Chamber of Commerce’s Entrepreneur of the Year, and Canadian Association of Professional Speaker’s Rising Star and has developed into one of Canada’s leading young entrepreneurs.

And if that wasn’t enough, Krista is the Author of the book, "20 Tricks, Tips & Techniques on Successful Debt Collection"

Connect with Krista kccollect.com Krista@kccollect.com LI: https://www.linkedin.com/in/krista-walsh-8b7a5a35/ ----more----

About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Leveraging automation to help you build your business with Randall Craig When prospects say 'no,' many are really saying 'not yet!'. But how do you stay on their radar until they are ready to buy, or consider your offer?

🛎 In this episode Serial entrepreneur and hall-of-fame speaker, Randall Craig puts a spotlight on one of the most powerful, yet least understood marketing techniques out there. Marketing automation.

ABOUT RANDALL Randall is a serial entrepreneur, coaches CEOs on scaling their business, and leads the Braintrust Professional Institute. He shares his unique perspective through his eight books (one a best seller), 600+ articles, podcasts, keynote speeches, virtual presentations, and advisory relationships. He has helped global organizations solve their toughest problems, and helped many innovators scale.

Randall serves on both corporate and not-for-profit boards, and frequently appears as an expert in the media. He has earned an FCMC, CFA, MBA, CSP, and a Black Belt in Karate. Randall has also been inducted into the Canadian Speaking Hall of Fame.

For more information on Marketing Automation, check out www.Randallcraig.net/automation

Connect with Randall www.RandallCraig.com LI: www.LinkedIn.com/in/RandallCraig TW: www.Twitter.com/RandallCraig Check out Randall's podcast. 'So Here's your Challenge' - https://Podcast.RandallCraig.com

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Power of Peer Influence - Tips to get the best out of it with Bill Lee

Running our businesses, regardless if we have people around, can be a lonely endeavour.

But what if we could tap into the brilliance of other people... other business owners and shared in their experiences?

🛎 In this episode TEC Canada Chair, Bill Lee, will discuss the power of leveraging peer-to-peer networks that help you uncover best practices.

ABOUT BILL As a Law-of-Attraction Coach and TEC chair, Bill gathers diverse, non-compete business leaders to form peer advisor groups. He facilitates group meetings and creates productive, safe environments of trust and respect, where members can safely share ideas and solve each other's problems.

Bill has been a Reeve, County Councillor, Organic farmer, UFA delegate, UFA Board Director, Alberta Environmental Plan Facilitator/Coordinator, 4H leader, Toastmaster, and an active community member.

Bill is a Husband, Father, Grandfather, Friend, Neighbour, Farmer, Actor, Author, Speaker, Pilot, Coach, and a Chair for TEC

Connect with Bill LI: https://www.linkedin.com/in/bill-lee1/ FB: https://www.facebook.com/lifecoachbil... bill@lifecoachbill.ca blee@tec-canada.com

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Hiring Septuagenarians with David Gouthro There is a skill and resource shortage in virtually every organization as a consequence of the COVID-19-infused chaos. Employees are choosing not to be employed by the same organization or any organization for that matter. At the same time, there are many talented individuals who have been placed on a shelf by society because of their age.

🛎 In this episode, business consultant David Gouthro talks about how to attract and adapt to leverage the power of experience by hiring retirees.

About David A seasoned (but not too spicy!) speaker with over 40 years of experience, David is a sought-after consultant who is best known for his creative presentations, playful demeanour, and relentless focus on delivering value to his clients, colleagues and community.

David’s experience comes from working with clients on four continents, in organizations that range from mining, energy, healthcare and financial services . . . to high tech, biotech, government and the not-for-profit sector.

As the father of a precocious 22-year-old daughter Anna, he has been forced to embrace the qualities of humility, patience, good humour and . . . acceptance of his own parental inadequacies!

The main focus of his current business involves working with individuals and groups who have no one else to point to as excuses for their own inaction. This has led him to spend the majority of his time helping executive teams and Boards make the tough decisions required to grow their businesses in a complex and unpredictable economic environment. However, his deepest personal passion is to help people discover the courage he believes they all possess—and then inspire them to act on it.

Connect with David www.davidgouthro.com LinkedIn Profile: https://www.linkedin.com/in/davidgout... Facebook: https://www.facebook.com/david.gouthr... Twitter: @davidgouthro

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Go From Quiet Quitting to Fabulous and Devoted Employee Engagement with Adam Kolozetti The theory of quiet quitting has been all over the media. Employees choosing not to go above and beyond to protect their mental health. But workplace joy and engagement have a lot less to do with workload than it does the work environment.

🛎 In this episode, People Engineer, Adam Kolozetti, will put a spotlight on the keys to directing workplace culture that minimizes employee turnover and increases profits.

About Adam Aerospace Engineer turned “People Engineer”. Spend 15 years working for large companies in Defense, Oil and Gas and Construction engineering. Adam is the co-founder of Enta Solutions and the Calgary Chapter Chair of the Global Leaders Organization.

Connect with Adam www.entasolutions.org YT: https://www.youtube.com/channel/UCUZNwEmnySeoMLdzbv0fycg IN: https://www.instagram.com/entasolutions/?hl=en LI: https://ca.linkedin.com/company/enta-solutions-inc FB: https://www.facebook.com/entasolutions TW: https://twitter.com/entasolutions

----more----

About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 114 - Pink-Collar Crime and what you can do about it with Kelly Paxton "Everyone has a price." Good people can make some bad decisions to the detriment of your business and your finances.

🛎 In this episode, Pink-Collar Crime Expert, Kelly Paxton will take you behind the scenes of employee theft and embezzlement. What can you do to trust your employees while maintaining a semblance of control?

About Kelly Kelly has more than 20 years of investigative experience. She is a Certified Fraud Examiner, Private Investigator, author, and podcast host of Fraudish.

She has worked in the public and private sector. Most recently, working as an investigator for Nike.

Her investigations include embezzlement, conflict of interest, intellectual property, Open Source Intelligence and fraud. Kelly is also the proud owner of pinkcollarcrime.com, a passion of hers about embezzlers in the workplace.

She is the founder of “Great Women in Fraud”and Her book, “Embezzlement How to Prevent, Detect and Investigate Pink-Collar Crime”, was just published a year and a half ago.

Connect with Kelly www.pinkcollarcrime.com https://www.linkedin.com/in/kellypaxton/ Tw: @pdxcfe

----more----

About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 113 - Strategies for Effective Social Selling with Marilyn August Show up and throw up is not a social media strategy. To be effective marketing on social media needs to be more strategic and need to leverage relationships.

🛎 In this episode Fractional Social Selling Expert Marilyn August shines a spotlight on how to use LinkedIn social selling to get the results they want without wasting time and money on random Spaghetti Marketing tactics.

ABOUT MARILYN Marilyn is a profit-attracting expert. For more than 15 years her breakthrough sales and marketing strategies have shown sales and business professionals how to close more deals and make more money.

As a former Business Consultant for the Small Business Development Center (SBA) she’s helped countless small and medium-sized businesses identify their strengths, recognize their weakness, develop sales systems and banish revenue growth stumbling blocks.

Marilyn developed her LinkedIn “DONE FOR YOU” Lead Gen in response to solving her coaching client’s dilemma. How turning cold calls into scheduled warm calls in the digital age. She discovered a golden 21st-century opportunity that turns virtual relationships into results you take to the bank. http://www.linkedin.com/in/marilynaugust

She holds a Master’s degree from Northern Illinois University

Connect with Marilyn https://www.profitgps.com/ 30-minute no cost LinkedIn Strategy Session https://calendly.com/marilyn-14/strategysession http://www.linkedin.com/in/marilynaugust

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Episode 115 - Increasing employee engagement, trust and performance with Chris Moore The world has changed and the global pandemic rapidly decreased the time we have in-person with our teams. How can we build culture, train, increase performance and impact the world around us when everything is running at TikTok speed and through a screen?

🛎 In this episode Leadership Expert, Chris Moore will provide key insights to help business operators and managers recognize key opportunities and respond effectively and be able to expand their influence, find their purpose and grow as a leader.

ABOUT CHRIS Motivational Keynote Speaker, Chris Moore works with individuals and organizations to amplify their communication, connection and confidence so they can make an influential impact on the world and turn their vision into reality. With over twenty-five years of business ownership, management and consulting experience, Chris is a leadership expert who is passionate about reenergizing people to find their purpose and reach their goals. Audiences love his practical strategies they can apply personally and professionally.

When not speaking or working with clients, Chris can be found travelling and creating memories with his wife Melissa and son Bryson, or playing one of his “too many” guitars.

Connect with Chris ChrisMooreLive.com @chrismoorelive

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Strategies for Generational Inclusion with Shawn Johnson Getting people on the same page and working together was a challenge at the best of times. Now that we have four defined generations all under one roof, and each bringing their own set of expectations, values, and beliefs, leaders need concrete strategies to leverage the brilliance this affords.

🛎 In this episode Generational Strategies Expert, Shawn Johnson will put a spotlight on strategies leaders can implement to immediately leverage the generational workplace.

ABOUT SHAWN Shawn Johnson is the “Strategist for Generational Inclusion”. She is an infectious Speaker and Trainer whose passion is working with leaders to encourage inclusive collaboration between various generations. Growing up in a multi-generational family business has given her the wisdom of valuing older and younger generations working together.

Shawn is a:

  1. Member of the John Maxwell Team

  2. Certified DISC Behavioural Analysis Consultant

  3. Next Gen Facilitator, and

  4. Has completed courses in Positive Psychology.

What is your GQ? Find out at this link: www.shawnjohnsonspeaks.com/gq Download the Generational Comparison Chart here: ShawnJohnsonSpeaks.com/generational-comparison-chart/

Get Shawn's Brand new book, Strategies for Generational Inclusion at Work, here: https://shawnjohnsonspeaks.com/book-preorder/

Connect with Shawn www.ShawnJohnsonSpeaks.com LI: shawnjohnsonspeaks FB: shawnjohnsonspeaks

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Leveraging Your Talents Unapologetically with Kathi Kulesza

Being an effective leader has never been easy and now it’s more challenging than ever. Everyone is more demanding; employees, customers, even the boss.

🛎 In this episode, ApologyFree™ Leadership Expert, Kathi Kulesza uncovers the three keys to ApologyFree™ Leadership.

About Kathi Kathi uses her experience in the hospitality industry where she spent three decades in management, training, customer service, loyalty, marketing, and executive leadership, to inspire her clients and audiences to get out of their own way and lead with assertive confidence. Kathi has a Bachelors in Hotel Administration from UNLV, and she is a certified coach. Kathi has shared life-changing lessons with more than 16,000 up-and-coming leaders at 500 plus in-person and virtual events. She understands the challenges you and your team face as you attempt to obtain a sense of normalcy and can help you navigate these uncertain times. Kathi’s unique approach will ensure your team will gain renewed confidence in themselves and have an achievable action plan that will both stretch them and leverage their strengths. She lives in Las Vegas, her hometown, with her furry best friend Sissy. When she’s not on an airplane or in front of an audience she enjoys spending time with family, especially her nieces, taking walks with Sissy, and catching up with friends and family.

Connect with Kathi https://www.kathispeaks.com/ https://www.linkedin.com/in/kkulesza/ https://www.facebook.com/kathispeaks

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Power to Keep Our People with Marc Haine There are so many things we can't control. But we do have control whether or not our staff stays. Trust is the magic ingredient to higher engagement, job satisfaction and retention.

🛎 In this episode Experience Expert, Marc Haine breaks out components of self-leadership and uncovers 7 areas you can build trust in your department or organization.

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The pandemic has not been kind to leaders. In a flash, the status quo has been thrown out the window, and constant, ongoing change has been our new default,

With employee engagement at an all-time low, needing to lead a workforce of four distinct generations in our workplace or stemming the exodus of the Great Resignation, leadership effectiveness is being challenged time and again.

🛎 In this episode, X5 President Mike Mack joins us for a discussion to help business operators and managers enhance their awareness of effective leadership in today's ever-changing workplace environment.

About Mike Mack Mike Mack is a sought-after Leadership Coach, Consultant, Trainer, and Facilitator. He has been helping business teams maximize their potential since 2006 with the use of tailored consulting and training programs, along with coaching advice. For Mike, it’s about trusted collaboration with his customers. He is passionate about helping organizations increase their customer satisfaction, improve employee retention and achieve profitable growth. He supports business in the areas of: Customer Service, Sales Growth, Team Building, Leadership Development and Strategic Planning.

He is a two-time Amazon bestselling author: REMARKABLE SERVICE – How to Keep Your Doors Open and it’s his belief that “Remarkable Customer Service” can lead to enhanced revenue and overall profitability. RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life. Mike is working on his third book, Lunch with Leaders – How True Leaders Made It Happen, scheduled to be published in early 2023.

Mike holds an MBA from Athabasca University and is a Certified Trainer for Everything DiSC®.

Connect with Mike www.x5management.com LI: linkedin.com/in/mikemackalberta

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Sales Success in this New Era with Steve Knapp With four generations of people in our workplaces, and 60% of all B2B buyers being Millenials, we have to replace our outdated sales approaches with strategies that work in this new era.

🛎 In this episode, award-winning sales trainer, Steve Knapp will put a spotlight on how traditional businesses can shift their sales processes to succeed in sales in this changed world.

Steve Knapp’s inspirational selling techniques are still the cornerstone of Shell International. He rose through the ranks to become responsible for the success of the company’s sales teams right across the globe. His thinking on changing buying behaviours, the sales leadership challenge and their direct impact on a sales culture have been in big demand. The author of Modern Sales Leadership and Funnel Vision - Selling Made Easy, Steve provides sales training in energetic, pragmatic, actionable and outcome-focused lessons that stick and deliver results.

Check out Steve's latest book

Connect with Steve https://plangrowdo.com/ LI: https://www.linkedin.com/in/steveknappsales/ FB: https://www.facebook.com/plangrowdo TW: https://twitter.com/MindsetForSales YT: https://www.youtube.com/channel/UC236rRkw8hwGkQK9e8Vt6UA

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Getting comfortable with a social media workflow with Brittany Miller Getting comfortable with social media and the workflows required to be effective can make us overwhelmed and stall us from moving forward.

🛎 In this episode, Social Media Strategist Brittany Miller uncovers 5 key practices you can adopt to leverage and increase your effectiveness with your social media strategies and build a social media marketing plan that works.

About Brittany Brittany Miller is the CEO and founder of Brittany Miller Biz, a boutique social media management and consulting agency for heart-centred business and service providers. She has helped clients across North America ranging from female-owned businesses (law firms, career coaches, fashion designers, etc.) all the way to start-up companies. Her highly personalized consulting services help social media teams learn how to implement an effective social strategy and workflow process to increase efficiency and ROI, and her signature group coaching program, The Soulful Content Collective, empowers solopreneurs to show up on social media with confidence, authenticity, and in intentionality.

Brittany’s goal is to help her clients feel empowered, confident, and excited to show up on social media and share their incredible services and products with the world.

Connect with Brittany https:// BrittanyMiller.biz LinkedIn: Brittany Miller Facebook, Instagram & TikTok: @ BrittanyMiller.biz

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Remedies to combat Service Fatigue with Laurie Guest It's been two hard years. We've had to adjust to our way of living and for those who serve others, both personally and professionally, we're exhausted!

🛎 In this episode Professional Speaker, trainer and author, Laurie Guest provides 3 action steps to help combat fatigue, uncovers the importance of setting boundaries and puts a spotlight on some key ideas to recharge and reenergize.

ABOUT LAURIE For over 25 years, Laurie Guest has built a reputation for being a speaker who does not disappoint. During a successful career in the healthcare industry, she was known as a “go-to-resource” for customer service excellence. She channelled that expertise into Guest Enterprises, Inc., her own speaking and training company and for more than two decades has shared her practical point of view on customer service and staff development to audiences across the country, blending real-life examples and proven action steps for improvement.

Laurie is an award-winning columnist and the author of two books. With her latest, The 10¢ Decision: How Small Change Pays off Big, Laurie presents her most sought-after and impactful strategies to find and retain the best staff and highest-quality members while delivering exceptional guest experiences. Laurie is a certified speaking professional and a member of the CPAE Speaker Hall of Fame™ an honor held by less than 1% of speakers worldwide. She lives in northern Illinois where she is a wife, mother of two, lover of board games and below-average cook.

Connect with Laurie https://LaurieGuest.com https://www.linkedin.com/in/laurieguest/ https://www.facebook.com/laurie.guest Twitter: @laurieguest

Get Laurie's 6-part video series https://laurieguest.com/bustout/

Check out Laurie's Newest Book, "The 10¢ Decision: How Small Change Pays Off Big" https://www.tencentdecision.com

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Create a Customer Program Powered by the Voice of Your Customers with Dana Alvarenga 🛎 In this episode Customer Marketer Therapist, Dana Alvarenga, shares the four essential steps to creating a compelling a customer program, leveraging the voice of your customers.

ABOUT DANA Dana has over 15 years of experience in the technology industry within sales, sales training, management, customer education and success.

At SlapFive, she is the VP of Customer Experience and leads the Customer Success function, along with Education, VOC, and Advocacy. In her role she is always striving to deliver an amazing customer experience by constantly improving, educating, and building customer-focused programs and processes. Dana is customer-obsessed, lover of travel, food, her family and a reality TV junkie!

Connect with Dana www.slapfive.com LI: https://www.linkedin.com/in/danaalvarenga/

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Driving Employee-centric processes and policies to retain your top talent with Marc Haine I don't know about you, but I am so tired of hearing about the Great Resignation. What we need are some key strategies to understand what our employees need, and what we can do to keep our new hires and our high-performers.

🛎 In this episode Host and Experience Expert Marc Haine peels back 4 key customer service elements we need to consider to quash the mass exodus of employees from our businesses.

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Living in Alignment with Your Most Abundant Self as a Business Leader with Mike Zeller 🛎 In this episode Business Architect and Mentor, Mike Zeller discusses how we can leverage the 5 Disciplines of Abundance to Play in Our Zone of Genius.

Connect with Mike Mike Zeller is a business architect and entrepreneur mentor who helps professionals find their zone of genius and rewire their subconscious to fuel momentum toward their life’s purpose.

The Author of The Genius Within, he has mentored over three hundred high-level entrepreneurs worldwide, helping add tens of millions in revenue to his clients. An entrepreneur himself, Mike has founded or partnered in over 20 ventures across multiple industries, including technology, real estate, digital marketing, and more.

https://www.mikezeller.com/

LI: https://www.linkedin.com/in/michaelrzeller/ FB: https://www.facebook.com/themikezeller TW: https://twitter.com/TheMikeZeller

Get MIke's Book The Genius Within: Your Natural Pathway to Impact, Fulfillment, & Wealth

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Leverage Positive Psychology to ignite, engage and transform your team with Jackie Insinger Over the past couple of years, we have been aching to "get back to normal." But what if instead of aiming for, "normal," we aimed for "Extraordinary," "Fulfillment," and "Happiness?" Would that make a difference in your organization?

🛎 In this episode Leadership Expert Jackie Insinger uncovers simple, actionable steps to ignite your brilliance and spark the brilliance in your team. Download Jackie's Team Discovery Questions

ABOUT JACKIE Throughout her career, Jackie Insinger has brought her expertise in Positive Psychology and Interpersonal Dynamics to the business world as a sought-after Leadership and Team Dynamics Coach.

Using her research-based, action-oriented methodology, Jackie helps leaders and teams focus on unique strengths and authentic connections in order to increase performance, results, and fulfillment. Her Positive Psychology-led framework, Platinum Leadership, has been a game-changer for thousands of people and businesses throughout the world.

Jackie has a psychology degree from Duke University and a master’s in human development and psychology from Harvard. She is a member of both the Forbes Coaches Council and the Harvard Business Review Advisory Council and lives in Denver with her husband, Rob; two sons, Simon and Miles; and enormous Newfoundland, Hailey.

Connect with Jackie www.SparkBrilliance.com LI: https://www.linkedin.com/in/jackieinsinger/ FB: jackie hertz insinger IG: jackieinsinger TW: insingerjackie

Get Jackie's Book, Spark Brilliance: How the Science of Positive Psychology will Ignite, Engage, and Transform Your Team

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Working Towards Satisfaction with Jean Howard Many of us are in roles we never planned. We've been dealt a hand that we play day in and day out. Some of us migrated to our zone of genius; others, though feel out of sync.

🛎 In this episode Business Consultant and Transition Coach Jean Howard discuss how we can identify our highest value based on innate values, talents, interests and gifts.

Connect with Jean Book a 30-minute free call to explore your needs and get pointed in the right direction: https://calendly.com/gryphfletch/30min Email: GryphFletch@gmail.com Website: www.GryphonFletcher.com LI: https://www.linkedin.com/in/jeanahoward/

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The 8 Key Strategies ANY Business can Implement to Significantly Impact their Revenue and Profits with Rivers Corbett As business owners, we are always looking to increase revenue and minimize costs. If there is no margin, there is no mission (unless you are a non-profit).

🛎 In this episode Agile entrepreneur and coach, Rivers Corbett will discuss the importance of making small incremental adjustments in your marketing and sales strategies and how they can have a SIGNIFICANT impact on your bottom line.

ABOUT RIVERS Rivers Corbett is a solution-focused & agile Entrepreneur, Coach, and Thought Leader with more than 23 years of success across food & beverage, hospitality, education and e-commerce. His broad areas of expertise include leadership, team building, coaching & mentoring, sales, marketing, branding, partnerships, customer experience, startups, and growth.

Rivers holds a leadership position as the founder of ChefTorial (formerly The Chef Group). In 2000, he invested $2K into his small start-up initially bringing chefs into people’s homes. Over the years, ChefTorial has grown to a seven-figure talent agency with an international chef team bringing communities together through engaging, educational, virtual culinary experiences.

Rivers & his team of business coaches guide entrepreneurs on the challenges of sales, marketing and most importantly creating a successful mindset. He does this as an author, entrepreneur in residence, business podcaster and speaker at events focused on celebrating and developing the entrepreneurial spirit. Popular topics include:

  1. How to Find $10k in Your Business in Less Than 45 Minutes. Easy. Peasy.
  2. Lessons Learned from a Topsy-Turvy 23 Year Journey as the Founder of a Chef Talent Agency which Changed Names 3 Times. That's all...just 3 Times!

Connect with Rivers www.AskRivers.com LinkedIn: www.riverscorbett.ca Check out River's book: "The BootStrappers Guide to Business Growth"

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Doing More While Taking Tasks Off Your Plate with Bill Ringle We are constantly being bombarded with "the key to leadership being communication." As much as that is true, though, delegation is one aspect of communication that gets overlooked, especially by hands-on business owners.

🛎 In this episode Marc sits down with America's Business Growth Strategist, Bill Ringle. We peel back the importance of effective delegation and uncover Bill's Delegation Framework. This episode is for you if you are too busy working IN your business.

ABOUT BILL Bill Ringle, former Apple exec and published author who founded Grow Business Now. Bill works to educate and inspire small business leaders in privately held, high-tech companies.

Bill has dedicated his professional career to helping overwhelmed managers become admired leaders who can help grow and scale companies.

He hosts My Quest for the Best, the podcast for ambitious small business leaders. It has 400 episodes with top published thought leaders like Dan Pink, Doug Conant, Dorie Clark, and more, sharing their stories, strategies, and systems with a growing base of company founders, managers, rising stars, and investors each week.

Check out: http://www.growbusinessnow.com/MHLive

Connect with Bill https://MyQuestfortheBest.com LinkedIn: https://www.linkedin.com/in/billringle Twitter: https://twitter.com/BillRingle Instagram: https://instagram.com/bill.ringle

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LI: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Supporting Your Remote Workforce with Liam Martin 99% of newly remote companies struggled during the sudden shift to working from home during the pandemic.

🛎 In this episode Time Doctor Co-Founder Liam Martin uncovers the fundamentals of remote team management and what it takes to manage asynchronously while staying in sync.

ABOUT LIAM Liam runs one of the most popular time tracking and productivity platform in use by top brands today - Time Doctor. He is also a co-organizer of the world's largest remote work conference — Running Remote. Whenever possible, Liam encourages others to work remotely and actively promotes remote work. His products and services are defined by the concept of giving workers the flexibility to work wherever they want, whenever they want.

Liam has also co-authored a book - Running Remote - focused on remote work methodology. In this revolutionary guide, Liam and his co-founder, Rob Rawson, have unearthed the secrets and lessons discovered by remote work pioneering entrepreneurs and founders who've harnessed the async mindset to operate their businesses remotely in the most seamless, hassle-free, and cost-effective manner possible.

Check out the Running Remote Conference: https://runningremote.com/

Connect with Liam https://timedoctor.com https://runningremote.com LI: https://www.linkedin.com/in/liammcivo... TW: https://twitter.com/liamremote IG: https://instagram.com/liamremote

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Taking Your Customers on an Experience Journey with Marc Haine The two phrases, customer service and customer experience are often used synonymously. But they are very different animals.

🛎 In this episode Keynote speaker, Experience Expert, and Author, Marc Haine peels back the clients' Experience Journey, looking at what seeds expectations, and what we need to do to build brand loyalty in our businesses.

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About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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You Maybe the Anchor Holding Your Business Back with Alicia Cramer Have you ever asked yourself, what's holding you back? You see others achieving their goals... and wonder... What the heck is wrong with me?

🛎 In this episode Internationally recognized Business Mindset Expert Alicia Cramer will help us learn how to identify self-defeating patterns and create new mindset behaviours to more easily achieve our goals.

ABOUT ALICIA Alicia Cramer is:

  1. an internationally renowned Mindset Expert

  2. an author

  3. a Business Coach

  4. a Consultant

  5. a Serial entrepreneur

Having worked with hundreds of private clients for well over a decade - from startups to owners of multi-million-dollar companies, Alicia has an intimate understanding of the mindset pitfalls that affect entrepreneurs. Her clients include successful business professionals, executives, and entrepreneurs who are driven to take their personal and professional success to the next level.

Connect with Alicia www.aliciacramer.com

FB: www.facebook.com/AliciaCramerCoaching LI: www.linkedin.com/in/aliciacramer YT: https://www.youtube.com/c/AliciaCramerCoaching TW: https://www.twitter.com/aliciacramer

Check out Alicia's books: "The "Outside the Box" Entrepreneur" (https://zurl.co/cFng )and Uncensored. Untamed. Unleashed

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Building a Future as an Entrepreneur with Christine Campbell Rapin The build-it-and-they-will-come mindset is a lie. Transitioning into a business owner requires a different mindset and some different skill sets.

🛎 In this episode Business Success Coach Christine Campbell Rapin will uncover the four foundations of creating a scalable business and reveal some myths people believe when starting their new venture.

ABOUT CHRISTINE Christine Campbell Rapin is:

  1. A Business Success Coach

  2. A Lifestyle Strategist

  3. Is the owner of CLEAR Acceleration Inc and founded the online community Chasing Dreams & Making A Positive Impact in 2018.

With over 25 years thriving in the corporate world, she has learned to define success on her own terms. Today she helps business owners transition from buying a job to running a thriving business without driving themselves into the ground for little to no profit. Christine has a Bachelor of Commerce and an MBA in International Business.

Connect with Christine www.christinecampbellrapin.com LI: www.linkedin.com/in/christinecampbell1 FB: www.facebook.com/groups/chasingdreamsandmakingapositiveimpact

Her new book Heal 4.0 launched on April 22, 2022

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Employee Discipline, The Easy Way with Marc Haine Of all the tasks leaders must do, reprimanding employees is one of the toughest.

🛎 In this episode Marc walks us through the process of disciplining employees while maintaining respect, empathy and kindness.

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Putting People First with Kristen Harcourt It used to be that performance was tied to profits. As leaders, we were encouraged to reduce expenses at all costs.

In the era of the great resignation, employee engagement and retention depends on a new way of thinking.... especially in how we think in leadership development.

🛎 In this episode Executive Coach Kristen Harcourt, joins us to discuss strategies that leaders can take to drive profits by becoming and adopting people-centric strategies.

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ABOUT KRISTEN For more than a decade, Kristen has helped executives and emerging leaders in hundreds of organizations worldwide achieve extraordinary and sustainable results through increased self-awareness, emotional intelligence and mindfulness.

Kristen is:

  1. An in-demand speaker and facilitator

  2. An accredited coach empowering leaders to become more aware of their strengths, blind spots, values and purpose so they can build lives and organizations of success, sustainability and health.

On a personal note, Kristen loves to travel, do dance parties with her kids, practice meditation, yoga and kickboxing and has been known to jump out of planes for charity.

Connect with Kristen https://kristenharcourt.com LI: https://www.linkedin.com/in/kristenharcourt/ TW: https://twitter.com/kristenharcourt/ FB: https://www.facebook.com/kristenharcourt/ IN: https://www.instagram.com/kristenharcourt/ YT: https://bit.ly/KristenHarcourtYouTube

----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Catering to the Post-Covid Customers' New Needs with Marc Gordon Even though pandemic mandates and restrictions have been lifted in most jurisdictions, some of your customers may be wary of doing business with you, especially if you are not an essential service. How can we attract customers back while alleviating fears and building trust?

🛎 In this episode Customer Experience Expert Marc Gordon joins Marc Haine to discuss what businesses can do in this new era to attract, engage and retain their most loyal customers.

customerexperience #business #ExperienceLeadership

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ABOUT MARC GORDON

Marc is/has:

  1. An internationally recognized thought leader in the field of customer experience.

  2. Over 25 years of marketing and sales experience in a number of diverse industries

  3. Built a reputation for providing insightful concepts that are both innovative and effective.

  4. An award-winning Keynote Speaker

Marc has spoken for some of the world’s most respected companies, including Bausch & Lomb, Hilton Hotels, and Mondelez International. Marc is the only speaker in his field to have keynoted at the World Management Forum in Tehran, Iran.

Regularly featured on television and radio for his opinions, Marc has shared his thoughts on topics that include the boycotting of brands, customer service in the airline industry, and companies such as Facebook and Starbucks. Marc has been referred to as “Canada’s marketing superstar” by the Oprah Winfrey Network.

Connect with Marc Gordon marcgordon.ca LI: https://www.linkedin.com/in/marcgordondotca/ FB: https://www.facebook.com/marcgordon.ca YT: https://www.youtube.com/channel/UCOoH8C6yo3lRtXTCpHg1IPQ?view_as=subscriber

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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"Build it and they will come" is the Biggest Lie with Marc Haine To attract your ideal customer you need a strategy to overcome the 4 categories of prospects.... the people who you don't know exist.

🛎 In this episode Your host, Marc Haine, will uncover the 4 types of prospects you have in your business, and what you need to do to help them evolve into your paying customers.

If you are an event planner or know of someone who could use Marc's message, please endorse and share this podcast.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Leveraging Social Leadership to Build Trust and Build Engagement with Andrea T. Edwards If we learned anything during the pandemic, it's that "Normal" is a setting on a dryer.

We've been adjusting, reinventing and pivoting for two years–Now our customers are demanding more... They need to trust the people they do business with.

🛎 In this episode The Digital Conversationalist, Andrea T. Edwards will uncover some key strategies to empower your team to delight and enthrall your customers, leveraging their voice on Social Media.

ABOUT ANDREA Andrea T Edwards, CSP, The Digital Conversationalist, is a globally award-winning B2B communications professional, who works with the world’s largest companies on the transformation needed to maximize business growth in our digital future.

A change agent, provocateur, author, passionate communicator and social leader, Andrea is all about helping businesses understand how they can empower employees to delight customers, grow personal career opportunities and build brand success.

Andrea’s book – Uncommon Courage – is a deeper reflection on life, plus an invitation to courage, so we can tackle the biggest issues the world is facing, together.

Her first book ‘18 Steps to an All-Star LinkedIn Profile’ is on two Book Authority’s listings as the ‘100 Best LinkedIn Books of All Time’ and ‘22 Best New LinkedIn eBooks To Read In 2021 and 2022.’

Connect with Andrea https://uncommon-courage.com/ LI: https://www.linkedin.com/in/andreatedwards/ FB: https://www.facebook.com/groups/uncommoncourageaninvitation IN: https://www.instagram.com/uncommonandrea/ TW: https://twitter.com/AndreaTEdwards YT: https://www.youtube.com/c/AndreaTEdwards Listen to her Podcast

Her book Uncommon Courage, An Invitation is available on Amazon

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Getting People Past the Barriers to Growth with Rick Denley It's no secret that we've seen unprecedented levels of change. For two years, business leaders have had to reinvent, pivot, and reestablish not only their business and business models, but they've also had to learn new skills and develop new capacities.

🛎 In this episode Leadership Expert, Rick Denley will discuss what leaders need to do to adapt to the changing leadership landscape, leveraging technology, generational diversity and the current economic factors.

ABOUT RICK Rick understands the challenges business leaders and top performers face because he’s been in the fight like them!

Rick is a leadership expert and speaker who combines strong mentoring skills along with coaching tactics with real-world knowledge and experience to assess required individual and organizational change that assists people and companies in punching through their growth ceilings. Rick’s background includes a successful career that has spanned several decades and seen him lead Canadian divisions for multinationals based in Japan (Matsushita Group), France, (Schneider), USA (Emerson), and Germany (Phoenix Contact). Rick took this success and its learnings and ‘Reinvented Himself’ as an entrepreneurial speaker to be able to help more people and companies exceed their growth goals through strong leadership.

Rick is:

  1. The #1 Best Selling author; Reinvent Yourself! , co-author in Dynamo Diaries 2.0, and many articles on growth and leadership.
  2. Keynote speaker; Reinvent Yourself, Leadership Your Way, Evolution of the Customer, Selling 2.0
  3. Undefeated amateur fighter – Ricks' philanthropy efforts in raising awareness and funds towards cancer research, helping those with Cancer to flat out beat cancer!

Rick gets to know every client’s business and customizes all keynote presentations and workshops to create alignment that makes an immediate impact.

Rick shares original research on sales and leadership trends and blogs regularly on business performance.

A speaker, advisor, mentor, coach, leader, facilitator and fighter.

Connect with Rick www.rickdenley.com LI: https://www.linkedin.com/in/rickdenley/ IN: https://www.instagram.com/denleyrick/

Check out his book: Reinvent Yourself https://rickdenley.com/book

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Uncover and Deal with the Root Cause of Any Issue with Marc Haine All too often Managers and business operators don't dig deep enough into problems.

🛎. In this episode Customer Experience Expert, Marc Haine will uncover the 8 Steps to effectively and strategically deal with virtually any issue.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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You are your brand. What does that say about your business? with Suzanne Tulien Small businesses can struggle with defining their brand. But from the get-go, your brand is defined the minute you are involved.

🛎 In this episode Brand Clarity Expert, Suzanne Tulien takes us behind the scenes and pulls back the curtain on how your personal brand defines your business, how you can leverage your uniqueness to differentiate yourself in your market.

ABOUT SUZANNE Like you, Brand Clarity Expert, International Speaker, and Author, Suzanne Tulien notices the variety of creative ways people are ‘branding’ themselves both consciously and unconsciously.

But, is a successful brand the result of powerful marketing? When the hype subsides, what keeps a good brand going strong? What is the real secret to consistent brand growth and advocacy?

With over two and a half decades of strategic communication, employee brand engagement, and internal brand development, Suzanne’s inside-out brand-building strategy creates the clarity and actions necessary for her clients to drive consistency, distinction, and advocacy long-term. Because her Brand DNA approach is radically different, she is paving the way companies and personal brands elevate their value position and actually reduce marketing costs while growing market share.

Suzanne is:

  1. Co-founder of The Global Institute for Inspiration in 2011 and helped create the ‘Most Inspiring Companies Report’.
  2. International speaker and certified trainer. She thrives in front of live audiences and in virtual environments.
  3. Author of The 6 Myths of Small Business Branding and co-author of Brand DNA; Uncover Your Organization’s Genetic Code to Competitive Advantage, also published in China and her newest book; Personal Brand Clarity, Identify, Define & Align to What You Want to Be Known For. She is helping to pave the transformational highway to grow by conscious, strategic design; not by DEFAULT!

Connect with Suzanne suzanne@brandascension.com www.BrandAscension.com LI: https://www.linkedin.com/in/suzannetu... FB: www.Facebook.com/brandascension IN: www.instagram.com/brandascensionconsulting TW: www.twitter.com/suztulien YT: https://www.youtube.com/channel/UC0Xr... sriW9BYIhQuQ0g

Get Suzanne's newest book, Personal Brand Clarity, Identify, Define & Align to What You Want to Be Known For (https://amzn.to/2ZJkXoN)

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Embracing Personal Mental Fitness with Suzanne Taylor-King Miscommunication, conflict, bad feelings. Normal, natural occurrences that happen every day. But left unchecked, these situations escalate to create toxic work environments.

🛎 In this episode: Mental Performance Coach, Suzanne Taylor-King breaks down the skills leaders need to recognize, diagnose and tackle the root causes of today's reactionary leaders.

ABOUT SUZANNE Suzanne has condensed 35 years of experience/study in exercise, nutrition, holistic living and delivers it in a 16 step process for living your best life. This practical approach to wellbeing can be delivered be within the containers of coaching, workshops or seminars for individuals and corporations.

Suzanne is:

  1. Described as an "authentic connector, hilarious inspirational thought leader" sharing personal stories, triumphs, struggles with science and research-backed content and the modern tools that you can implement in real life!!
  2. A technology wizard, and a master certified coach (10,000 + hours) with a unique coaching background and a genuine interest in seeing others succeed. Since 2009, Suzanne has supported entrepreneurs, practice owners and leaders to grow personally and professionally.
  3. A competitive athlete, 20 years as a Dental Hygienist, and studied positive psychology, the neuroscience of habits, nutrition and personal wellbeing. She takes coaching to the next level for her clients. This combination of NLP, Positive Psychology, Emotional Intelligence, High-Performance Habits, Ancient Wisdom & Modern Tools now known as the Taylord Method has been dubbed the "secret weapon" for entrepreneurs.

Services Offered:

  • Life Coaching based in Positive Psychology
  • Mental Fitness & Emotional Intelligence Training
  • High-Performance Coaching-Habits, Nutrition, Exercise, Mindset
  • Taylord Sales Method
  • Workshops & Speaking for Networking Groups, Chambers and Masterminds

Find out your PQ (positive quotient) how positive/negative your brain thinks on a moment to moment basis, plus schedule a complimentary invite-only coaching session.

Connect with Suzanne https://www.idealab4entrepreneurs.com/pq https://www.suzannetaylorking.com FB: @Suzanne Taylord Coaching LI: @Suzanne Taylor-King TW: @suzanne_coach

HealthyWorkplace #LeadingWithKindness #ExperienceLeadership

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Keeping an Emotionally Balanced and Happy Workplace with Vivian Cobb Leaders typically think of empathy, resilience, kindness, communication, and other so-called touchy-feely skills as the soft competencies that are not always a high priority in the management scheme of things.

As companies struggle in a climate of high turnover, employee burn-out, and retaining top talent, softer skills awareness is an increasing strategy to creating happier teams and healthier workplace cultures.

🛎 In this episode Emotions Advocate Vivian Cobb will uncover how embracing the emotional side of employees is critical to the adaptability of organizations in these challenging times. We will be discussing Three Core Competencies Managers and leaders need to create a balanced and healthy workplace.

ABOUT VIVIAN Vivian Cobb has an extensive range of entrepreneurial adventures under her belt. Most notably, owning a successful video and film production company in Dallas for 12 years, owning her own real estate brokerage company in Colorado Springs for almost 20 years, and her most recent entrepreneurial endeavor, Vivian Cobb Speaking, which she started in 2018.

Here she brings all her experiences, storytelling talent, and vibrant personality to the stage as an inspirational speaker. Vivian is a natural storyteller, who weaves engaging tales from her own life into inspirational life lessons. Having leveraged these lessons for her own personal and professional success and resiliency, her mission is to inspire others to find the same self-sufficiency, and honest acceptance of life’s realities. She is a TEDx speaker, a Distinguished Toastmaster, and a TEDx Speaker Coach.

Vivian is also an Emotions Advocate, understanding how important it is to embrace emotions rather than hiding from them. This role evolved through her extensive personal and business challenges, which she affectionately calls “the gifts” that have transformed her.

Connect with Vivian www.viviancobbspeaking.com

LI: https://www.linkedin.com/in/viviancobbspeakingandrealestate/

YT: https://www.youtube.com/channel/UCBwnGvxxy34v9TaaibsWjfQ

FB: https://www.facebook.com/vivian.cobb.9

HealthyWorkplace #LeadingWithKindness #ExperienceLeadership

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

View Details

How to Effectively Lead Your Remote and Hybrid Work Team with Marc Haine Leading was tough before the pandemic. Now with teams working from home and working in place, COVID-19 is challenging every aspect of our leadership competency.

🛎. In this episode Marc shares some strategies to help leaders navigate the challenges ahead.

Do you belong to an association, or know someone that belongs to an association that could use Marc's message in an upcoming event? Reach out to Marc at Marc@MarcHaine.com.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Grow Your Business, Not Your Stress with Tildet Varon Trees need wind and foul weather to grow big and strong. Adversity challenges us to grow, learn and adapt. But When is it too much?

🛎. In this episode Inner Mastery Specialist and Stress Mastery Educator, Tildet Varon uncovers how we can add a lens to stress, to see it differently and identify the warning signs before the bow breaks.

ABOUT TILDET Tildet, an inspirational speaker and business coach, is fiercely committed to guiding leaders and human-centric organizations to achieving success, increasing their productivity and max­i­mizing their potential.

She has spoken to a variety of audiences ranging from start-ups to nonprofits to Fortune 500s, helping with issues such as loss of engagement, ineffective com­mu­ni­ca­tion and increased stress. As a result of working with Tildet, staff and leadership become more inspired, engaged, and empowered.

Tildet has paved a multidimensional and highly effective path to transformation. She integrates the knowledge gained by starting and running three successful companies, by having a degree in pharmacy, and by achieving expertise in the famed Demartini Method of human behavioral work.

Tildet is a:

  1. Certified Stress Mastery Educator
  2. Diplomate of the American Institute of Stress (AIS)
  3. Professional Member of the National Speakers Association (NSA)

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Getting to Know Your Customers Deeply with Marc Haine The more you know about your customers, the better you can serve them, engage them and excite them.

We think we know our customers. We think we know what they want, and what they need. After all, they are our customers.

So why do they leave? Why do you see them at your competition? Is it because of price?

🛎 In this episode Marc uncovers some shocking statistics about what we know (and don't know) about our clients.

He discusses what Customer Lifetime Spend is, versus, Customer Lifetime Value, and some key strategies you can use to engage and retain customer loyalty to your brand.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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How to Use Financial Tools to Attract, Engage and Retain Employees - It's All in the Numbers with Sarry Ibrahim Labour cost is so high..... between the wages, existing benefits and the actual cost of recruitment, hiring and lost productivity of labour turnover, what can operators do to attract and retain their best people

🛎 In this episode Financial Guru, Sarry Ibrahim talks about how to leverage financial products to help you and your staff in the long term.

ABOUT SARRY

Sarry Ibrahim is:

  1. A Financial Planner and member of the Bank On Yourself Organization. He helps real estate investors, business owners, and full-time employees grow safe and predictable wealth regardless of market conditions using a financial strategy that has been around for over 160 years.
  2. An MBA graduate.
  3. Has worked for companies like Allstate, Blue Cross Blue Shield, Cigna Health spring, and Humana before founding Financial Asset Protection, a financial services firm that focuses on one sole concept; the Bank On Yourself Concept, also known as the Infinite Banking Concept.

Connect with Sarry 708-717-6718 www.finassetprotection.com LI: https://www.linkedin.com/in/sarry-ibr... Email: sarry@finassetprotection.com

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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The Importance of Developing Your Leadership Skills with Michael Tanner Being a leader is tough, but learning how to become a better manager is the best way to uncover how to become more effective.

There's an old adage, that what gets measured, matters. Leadership effectiveness is no different. After all, how, as a leader do you know how well you're doing?

🛎 In this episode Leadership Coach, Michael Tanner, will take us through ways that we can measure leadership effectiveness and identify ways to improve.

ABOUT MICHAEL Michael Tanner is:

  1. A leadership veteran with more than 28 years of highly engaged and practical experience.
  2. Has held leadership positions of increasing scope, ranging from the U.S. Marine Corps infantry to C-Suite executive
  3. Is constantly increasing his knowledge and experience as a leadership practitioner.
  4. Has earned a bachelor’s degree in computer science and a master’s degree in leadership.

He prides himself on leveraging his unique combination of education, skills, and experience to harness the greatness within his clients and unleash the possibilities of their leadership potential.

Michael believes that leadership should positively impact lives, not just business results. He is dedicated to being the servant leadership coach that equips all leaders to impact the lives of those they lead.

Connect with Michael https://CredibleLeaders.com Utilize our Leadership Calculator - credibleleaders.com/calculator Schedule a free coaching call - credibleleaders.com/coachingLinkedIn: LI: https://www.linkedin.com/in/1tanner/ FB: https://www.facebook.com/michaeltanne... TW: @mtanner42

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • TW: https://twitter.com/MarcHaine2
    • LK: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Building High-Performing Teams with Tony Martignetti You're probably just as sick of hearing about the outfall of COVID-19 on our businesses and teams. But the reality is, we have been changed forever,

🛎 In this episode The mountain sherpa for game-changing leaders, Tony Martignetti, will peel back how even today, we can build high-performing teams that can help us navigate these challenging times.

ABOUT TONY Tony Martignetti is a trusted advisor, entrepreneur, idea generator, and people connector. He brings together practical experience, formal training, and extreme curiosity, to elevate leaders and equip them with the tools to navigate through change and unlock their true potential.

He loves guiding people to find clarity in their lives so they are energized, fully present, and unstoppable. When leaders unlock their potential and lead from a place of inspired purpose, they impact and inspire everyone around them. He has dedicated himself to helping people live inspired lives.

Tony:

  1. Is the Founder and Chief Inspiration Officer of Inspired Purpose Coaching
  2. Is the host of The Virtual Campfire podcast and the author of "Climbing the Right Mountain: Navigating the Journey to An Inspired Life." (https://amzn.to/3j7sSG1)
  3. Was a finance and strategy executive with experience working with some of the world's leading life sciences companies.
  4. Managed small businesses and ran a financial consulting company.

Connect with Tony https://www.inspiredpurposecoach.com/ LI: https://www.linkedin.com/in/tonymartignett1/ TW: https://twitter.com/TonyMartignett1 FB: https://www.facebook.com/tony.martignett1 IN: https://www.instagram.com/inspiredpurposecoach/

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Interviewing Your Best New Employees with Marc Haine It is so hard to find and keep great people. National statistics claim that the cost to replace an employee is 300% of their annual wage in recruitment costs, lost productivity, training, customer satisfaction.... the list is long.

🛎 In this episode Marc reveals the secret to effective interviewing so you get the right people, in the right position, doing the right things.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Getting the Best From Your Team with Rick Lozano Across the globe, people are reevaluating and renegotiating where, when, and how work gets done. And all too often, we are leaving talent underutilized and on the table, losing key people in the process and losing billions of dollars by focusing on the wrong work.

🛎 In this episode Author, speaker and consultant, Rick Lozano uncovers the muck that is getting in the way of people doing their best work. He touches on how to unlock the talent on your tea, and how to adopt a clear focus on simplicity, authenticity and opportunity to help you become a more effective leader.

ABOUT RICK Rick is:

  1. A Business Coach
  2. A Leadership and Talent Development Consultant
  3. A keynote speaker
  4. A musician and songwriter. He has produced 6 albums of original music (and counting) and was a finalist in a national public radio songwriting contest.

Rick has trained, coached, and spoken to tens of thousands of people over the course of twenty years in his role as a leadership and talent development consultant and as a keynote speaker. He is consistently among the highest-rated speakers at talent and development and HR conferences for over 8 years.

He specializes in helping emerging and existing leaders become more effective and influential, spending the last decade working primarily with international technology companies.

Connect with Rick 📚. Get Rick's book, Acoustic Leadership: Develop a Leadership Culture that Resonates 👉🏼 https://amzn.to/3BG2RnM

https://ricklozano.com TW: @rick_lozano LI: https://www.linkedin.com/in/rick-lozano/ IN: @ricklozanoamplify

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Leading Through Powerful Communication with Brett Lavender Personnel management is challenging because you’re dealing with a variety of types of people, all with different backgrounds and life experiences, with different ways of communicating. This includes empowering people who are not working up to expectations as well as superstars who may have larger egos.

🛎 In this episode Communication Expert Brett Lavender gives us some tools for our communication tool belt to help us lead more powerfully with impactful communication.

ABOUT BRETT Brett Lavender is the founder of The Persuasive Lion, the creator of his trademark program, the “Lost Languages” and is considered the Communications Expert. He takes a unique approach to both verbal and non-verbal interpersonal communication skills and trains individuals and teams on how to effectively and impactfully communicate. Through his proven training method, the “Lost Languages,” he's helped individuals raise their self-confidence, elevate their financial opportunities, and enhance both their personal and professional relationships. He's been a keynote speaker at Google and J.P. Morgan.

Connect with Brett https://www.thepersuasivelion.com/ FB: https://www.facebook.com/thepersuasivelion/ IN: https://www.instagram.com/thepersuasivelion/ LI: https://www.linkedin.com/company/the-persuasive-lion YT: https://www.youtube.com/channel/UCzkKU_cZxUwk47hYkTqzqFw?view_as=subscriber

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Creating the space for everyone to thrive with Kelly Beattie Sometimes the challenge is not attracting diverse and qualified workers. Making that decision is easy.... The problem is keeping them.

🛎 In this episode Expert DEI trainer and consultant Kelly Beattie talks about what it takes to create a safe space that sets a solid foundation for the true meaning and intention of Diversity, Equality and Inclusion.

ABOUT BEATTIE Kelly Beattie is the President at FirstStar Consulting Group and an expert in Train-the-Trainer programs for Diversity, Equity and Inclusion. She started FirstStar to help individuals and organizations develop their staff and build their leadership teams - Emotional Intelligence is a key element in the way she teaches and trains. With nearly three decades of experience training top teams and executives on Emotional Intelligence, she has become a renowned leader in the area of leadership development.

As a Diversity, Equity and Inclusion expert, Kelly's approach to culture-building and change focuses on the importance of communicating difficult topics and having difficult conversations in the workplace. She provides teams and executives with the tools they need to feel emotionally comfortable dealing with some of the most contentious social topics today. As a teacher, her focus on the importance of communication, empathetic leadership and emotional growth gives business leaders relevant insights into how they can manage people better.

Connect with Kelly LI: https://www.linkedin.com/in/kellybeat... TW: https://twitter.com/rkbeattie

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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Planning Your CEO's Transition with Jane Halford Turning over the top job in your organization can be a costly, challenging time. And when 40% of new CEOs "fail" within their first 18 months, can your business really afford the cost?

🛎 In this episode Consultant, Jane Halford takes us behind the scenes with tips, tricks and techniques to plan and drive a successful leadership transition.

ABOUT JANE Jane is driven to help organizations and leaders achieve their goals. By leveraging her experience as a CEO, board member, entrepreneur, and Chartered Accountant, Jane brings a breadth of experience to individuals and teams she works with.

Through her business, Halford Consulting, Jane serves organizations through a range of services focused on leadership and governance transition through in-person and virtual training, advisory services, and professional speaking

Jane is currently an active board member of Farm Credit Canada (Chair, $41B federal crown corporation), Alpha Phenomics (Chair, agriculture technology start-up), and the Sawridge Group of Companies (stewards the business assets for the benefit of the Sawridge Cree First Nation Trust). Her past board roles include organizations in the non-profit, public, and stock exchange-listed entity sectors.

Connect with Jane www.halford.co LI: https://www.linkedin.com/in/jane-halford-fca-icd-d-33a51213/ FB: https://www.facebook.com/search/top?q=halford%20consulting%20inc. YT: https://www.youtube.com/channel/UCJA6HhohiAZDsJLS0buVqDA TW: https://twitter.com/JaneHalford7

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How to Increase the Value of Your Business with John Mill It's scary to think that only 98% of businesses owners KNOW the value of their company.

🛎 In this episode Mindset and Intelligent Work Coach, John Mill talks to us about what it takes to know only understand what business valuation is, but also how to increase the value of your business by ten times, building the value is a sustainable and systematic way.

ABOUT JOHN John Mill is a Mindset Coach at Intelligent Work. His vision is: "10x-ing value by finding freedom for all." He has written a post on his website blog called "How Does 10x-ing Value Work in an Owner-Managed Business? The purpose of this is to demonstrate that 10x-ing is a feasible, practical objective.

Connect with John (519) 973-1223 john@IntelligentWork.com LI: https://www.linkedin.com/in/john-mill-03327b15 TW: JMillMBOCoach

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Go from Busy to Focused with Debra Kasowski The days are chock-a-block full. We get up and before we know it, the day is over. As business owners and managers, we get depleted and exhausted.

🛎. In this episode The host of the Millionaire Woman Show talks about what it takes to manage one's time and energy. Get into a mindset of focus and learn tools and techniques to get what's important, done.

Sign up for Debra's 5-day Face Your Fear challenge here

ABOUT DEBRA Debra Kasowski, the charismatic host of the thought-provoking podcast, The Millionaire Woman Show with high profile guests like Bob Burg, Jill Lublin, Bo Eason, Rha Goddess, and Mark Victor Hansen and his wife Crystal.

Debra speaks on topics: Turning Your Questions into Your Quest; Developing an Unshakeable Mindset; and Transformation. This award-winning, 3X bestselling author, 2X TEDxSpeaker, a past contributor of Forbes Coaches Council, and Certified Executive Coach is focused on helping aspiring executives, professionals, and entrepreneurs to develop winning “success habits” that transform human potential into sustainable profits.

Clearly, if you are motivated to move beyond the mediocre, inspired to forge on to the forefront with a proven plan of action, there’s no doubt that the indomitable Debra Kasowski is your solution.

Connect with Debra www.debrakasowski.com

YT: https://www.youtube.com/user/debrakasowski IN: https://www.instagram.com/debrakasowski FB: https://www.facebook.com/debrakasowskiinternational TW: https://www.twitter.com/debrakasowski LI: https://www.linkedin.com/in/debra-kasowski-bscn-cec-pcc-7a685212/

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Navigating Through the Fog with Curt Steinhorst Leading teams has never been so challenging. Business is in a state of constant flux, uncertainty is running rampant in our world and with our teams.

🛎 In this episode Global Leader on Focus and Attention Curt Steinhorst, peels back what leaders need to do to navigate through this never-ending fog.

ABOUT CURT Curt pulls from a decade’s worth of research in attention science, generational differences, and technology trends that shape views on leadership, engagement, and productivity.

Speaking worldwide more than 75 times a year, Curt has pioneered our understanding and appreciation of human attention as it applies to organizational productivity and health.

Curt coaches top founders and athletes and has collaborated with thousands of executives to discover common approaches to finding clarity, harnessing human attention, and developing teams that yield powerful results. The consultancy he founded and leads, Focuswise, helps organizations develop focused and productive leaders, teams, individuals, and cultures. Applying the lens of focus and attention, Curt and his team analyze and identify the hidden, costly distractions that plague teams, waste resources, destroy productivity, and derail innovation.

Curt Steinhorst is:

  1. Founder & CEO of Focuswise
  2. The author of the bestselling book, Can I Have Your Attention?
  3. Business Coach
  4. A Top 30 Global Guru
  5. A regular Forbes contributor on leadership strategy.

His unique perspective and entertaining speaking style combine unforgettable stories, cutting-edge research, and practical case studies. His many clients include AT&T, Southwest Airlines, Deloitte, JPMorgan Chase, Nike, the US Naval Academy, and SAP, to name a few.

Connect with Curt

http://focuswise.com/ TW: https://twitter.com/curtsteinhorst FB: https://www.facebook.com/curtsteinhorst IN: https://www.instagram.com/curtsteinhorst/ LI: https://www.linkedin.com/in/curtsteinhorst YT: https://www.youtube.com/channel/UChruGvRR-BE_0JZl2R2yDdA

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Skillsets Leaders Need to be Responsive and Relevant in Today's Radically Changing World with Michelle Ray The future is here..... Are you ready?

🛎 In this episode Leadership Expert, Author and sought-after Keynote Speaker, Michelle Ray uncovers what it takes to lead the Post-Covid generation.

ABOUT MICHELLE Michelle Ray is a highly sought-after international business keynote speaker, entrepreneur, author and educator who advocates the importance of developing leadership and accountability skills, regardless of one’s title. She is committed to helping her clients in an array of industries create engaged workplaces, develop exceptional leaders and implement practical strategies to revitalize their cultures.

In addition to her corporate background, Michelle broadened her leadership experience during her tenure as a program director with Junior Achievement.

Michelle secured financial commitments and volunteer support from an array of corporations, facilitating enduring partnerships between youth, entrepreneurs and educators that helped educate future generations about business.

Now residing in Vancouver, Canada, Michelle helps individuals at every level in your organization to master personal leadership—the ability to take charge of oneself first in any situation. She speaks passionately about self–actualization, change, the importance of authentic leadership in the workplace and the responsibility of positive communication and influence.

Michelle :

  1. Is a Business Keynote Speaker, Entrepreneur and Educator
  2. Has been featured in renowned publications such as Inc, Investors Business Daily, the Globe and Mail
  3. Has appeared as a guest on numerous TV and radio programs including WCBS Opening Bell Report.
  4. Is the author of Lead Yourself First! Indispensable Lessons In Business and In Life (https://amzn.to/3nvy6hC) and Leading in Real-Time - How to Drive Success in a Radically Changing World (https://amzn.to/3hqE53p)

Connect with Michelle www.michelleray.com FB: https://www.facebook.com/MichelleRayCSP LI: https://ca.linkedin.com/in/michellera... TW: @michelleraycsp

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Your Leadership Development is Inside You with John D. Hanson What is Leadership? Is it only for those who possess certain titles–those hired to be in that role? Those that manage employees or own a business?

🛎 In this episode Leadership Expert, John Hanson will uncover what leadership is... and what it's not!

  • We will uncover three types of Leadership
  • Uncover ten ways to engage your team
  • And discover three ways to Empower your team

ABOUT JOHN In demanding industries like the Military, Ministry, Retail, Finance, Healthcare, Industrial Automation, Manufacturing and Non-profit, John D. Hanson has established himself as an engaged leader, earning promotions and management opportunities across these industries.

The ability to work well with others—senior leadership, managerial peers, vendors and direct reports—has been a constant theme throughout his career. Within 90 days of hire for a Fortune 100 company, John was chosen to train onboarding team members due to team-leading performance in quality, service and accuracy.

While working full-time for a Fortune 100 company and serving on reserve military duty, John earned two simultaneous bachelor’s degrees from Union Institute & University, graduating with a 4.0 GPA in both degrees in just 2 years.

Following years of research, his book, “WOW Your Customers! 7 Ways to World-Class Service” was published in 2018, with copies selling worldwide. John has had the privilege of interviewing leaders on every continent, as well as addressing global summits, in-person conferences and virtual events as a keynote speaker.

He has been a repeat guest on the Mr. Biz B2B Radio podcast, a nationally broadcast show, as well as appearances on podcasts and panels around the world. His live, weekly radio show, The Heroic Experience, is currently in production, scheduled to launch in July of 2021.

John considers it an honor to have served in a senior leadership position for the Ohio Army National Guard. His 8-year tour included a deployment to Iraq in 2010, his commitment complete in 2016.

Connect with John John@7waysmenu.com LI: https://www.linkedin.com/in/john-d-ha...​ FB: https://www.facebook.com/John7WaysMenu​ IN: john_d_hanson

Get his book, WOW Your Customer! 7 Ways to World-Class Service

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Building a Mindset That Matters with Bill Lee COVID-19 is causing a great deal of stress and uncertainty for you, your business, and the people you employ. This pandemic raises issues that require thoughtful people-first responses.

When you think that there are about 1 million small businesses in Canada with under 20 employees, the present cost and ramifications of business closures are immense. People who depend on you for their livelihood have reduced hours, and or are laid off. As an owner, you are frustrated, stressed, and scared for those you care about, both on the job and off. Perhaps, you are even feeling guilty and feeling like you let your team down

🛎 In this episode Service Expert, Marc Haine speaks with Lifecoach Bill Lee about what you can do to create and maintain a positive and optimistic mental state during this crisis.

Connect with Bill Bill@LifeCoachBill.ca

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Thinking Your Way to Success with Bob 'the Ideaman' Hooey As entrepreneurs, we are struggling in our markets right now. We’ve talked about pivoting, reinventing and the need to adapt.

It is clear, one cannot think their way out of a problem with the same mindset, logic and process that one had going into the problem.

ABOUT BOB HOOEY Bob is a creative business, communication, leadership/sales success catalyst who works with individuals/organizations to facilitate profitable, effective teams, and growth.

He is a Certified Virtual Presenter and available to assist organizations through a variety of methods including, executive, sales, leadership and business coaching motivational speaking, inspirational training.

He is the author of 30+ business, leadership, sales, and career success books, www.SuccessPublications.ca. He has expanded his publications to e-pub reader format for Kindle, iPad, Kobo, etc. Both his Speaking for Success and Legacy of Leadership have hit the Amazon best sellers' lists. They are #1 in the US and Canada as well as other locations around the globe.

Connect with Bob www.ideaman.net

www.BobHooey.training

LI: https://www.linkedin.com/in/canadianideamanbobhooey/?originalSubdomain=ca

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • TW: https://twitter.com/MarcHaine2
    • LK: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

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Stop Creating Managers and Start Producing Leaders with Marc Haine Your best performers get promoted because they deserve it. They earn it. But what are you doing to make sure they are as successful a "leader" as they were a "performer."

🛎 In this episode Marc talks about some steps you can take to ensure your new leaders have the tools to perform as effective leaders, by developing leadership skills and defining the leadership traits and leadership qualities you can support.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Getting Unstuck with Nathalie Plamondon-Thomas It happens to all of us. We get stuck, we doubt ourselves and we hold ourselves back from facing new opportunities. What' is surprising is it has nothing to do with confidence and everything to do with mindset. This is how to get out of a rut when you're feeling stuck in life.

ABOUT NATHALIE Nathalie Plamondon-Thomas shows us how we can get unstuck, shake our emotions, and live our passionate life. Check out her free offering at thinkyourself.com/free-gifts

Check out ThinkYourself.com

Connect with Nathalie Schedule a free 15-minute virtual coffee with Nathalie at ThinkYourself.com/Schedule, You can view Nathalie's Channel at https://www.youtube.com/channel/UCPF6TEkR7AQ2nL6wJtEnDoQ

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Mastering Mentorship with Nehal Tanna How do you get the best from your people? Some would say pay them.. the more you pay the better they'll get.... Have you heard the term false economy?

🛎 In this episode JEDI Master Nehal Tanna defines the difference between coaching and mentorship and why mentorship matters. She discusses the importance of each in one's personal and professional life and how to establish an effective mentorship program in your organization.

ABOUT NEHAL Nehal Tanna is a Risk Manager at Bank of America Headquarters in Charlotte, NC; A two times distinguished Toastmaster, State level champion for Public Speaking, A keynote speaker, Project manager and a fashion model for New York Fashion Weeks.

During today’s live podcast Nehal will share three excellent tips that helped Nehal and her mentee’s ELEVATE their lives.

Connect with Nehal nehaltanna@hotmail.com LI: http://linkedin.com/in/nehaltanna FB: https://www.facebook.com/nehal.tanna.7

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Take the Time to Reinvent Your Business with Danielle Silverman There is no better time to explore reinvention than during a crisis.

🛎 In this episode Certified Reinvention Practioner and Strategist Danielle Silverman shares business ideas for adopting an entrepreneur mindset, driving small business ideas, and takes us through the how's, why's and wherefore's of reinventing your business.

ABOUT DANIELLE Several years ago, Danielle left a career as Director of Marketing and Communication for a software company to become a coach.

She started out as a Career Coach because there is no harder product to market than oneself.

Since then, Danielle has coached hundreds of people in career transition and provided management and leadership coaching and training to dozens of organizations. She is passionate about helping organizations and individuals embrace change.

Danielle holds an MBA in management and marketing from the John Molson School of Business as well as a Masters in Human Systems Intervention from Concordia University.

Danielle is:

  1. A certified coach with the International Coach Federation
  2. A member of the Canadian Association of Professional Speakers, where she is known for her talks on Change, the People Factor, and the Art of Reinvention, particularly what it means to reinvent as we get older.
  3. A Chief Reinvention Officer & Certified Reinvention Practitioner
  4. Co-founder of Reinvention Society Canada, part of the global Reinvention Society

Click this link for more information: https://bit.ly/reinventionsocietycanada

Connect with Danielle https://www.daniellesilverman.com/

Email: danielle@daniellesilverman.com LI: https://www.linkedin.com/in/daniellesilverman/

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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𝐔𝐧𝐜𝐨𝐯𝐞𝐫 𝐭𝐡𝐞 𝟑 𝐤𝐞𝐲𝐬 𝐭𝐨 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐰𝐢𝐭𝐡 𝐌𝐚𝐫𝐜 𝐇𝐚𝐢𝐧𝐞

🛎 In this episode Marc uncovers the components required to 𝐈𝐧𝐬𝐩𝐢𝐫𝐞, 𝐄𝐦𝐩𝐨𝐰𝐞𝐫 and 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐞 as a leader.

HowToLead #MarcHaine #LeadersLearn

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Driving True Success and Happiness with Lin Yuan-Su It's no mystery that even if you have success in business, or in your endeavours, that you can still feel that something is missing -- that a part of you is incomplete.

🛎 In this episode Marc talks with Success Coach Lin Yuan-Su about what it takes to shake yourself out of complacency thinking and into the habit of an abundance mindset.

Connect with Lin www.linyuan-su.com

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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The LEAD Model for Effective Leadership with Marc Haine We’re seeing the outfall of ineffective leadership all over the world.

The back-peddling, justifications, and the necessity to make excuses to cover one’s buttocks is a clear sign that Leadership is failing.

Add to that, the need to cover up, manipulate and find ways to save face does nothing but prove the level of dishonesty when really, what people are looking for is transparency and truth.

But it's no different in our businesses. In this episode, Marc takes us through the four LEAD practices that provide the leadership skills, leadership qualities to LEAD during critical times, especially during COVID 19.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

4 Rules of Remote Leadership with Sara Emhof There are some things your remote worker may be hiding from you. And it isn't the amount of time they work, the job they have to do, or the hours that they do it in.... Ok, it may include those things. But what they are really not talking about is much, much deeper.

🛎 In this episode Remote Culture Strategist Sara Emhof talks about the unmentionable. She covers the three main drivers of employee satisfaction as well as the four rules of remote leadership. Sara provides three actionable tools you can use to foster more engagement, build trust and get great performers to perform again.

Connect with Sara Download free Remote Culture Resources at https://saraemhof.com/

LI: https://www.linkedin.com/in/saraemhof/

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • TW: https://twitter.com/MarcHaine2
    • LK: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

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How to Deal with Office Politics and Difficult Employees with Marc Haine If employees fight at work, you’ll end up with lower productivity, lower job satisfaction (duh!), and negative customer experiences.

🛎 In this episode Marc shares 6 steps to recognize and diffuse difficult employee interactions. Go from walking on eggshells to a positive cordial and respectful work environment.

MarcHaine #Leadership #Dealingwithdifficultpeople

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

How to Spot Where You Are and Decide Where You Want to Be with Loretta Kuhland It's tough to be stuck and not to be clear on how to move forward.

🛎 In this episode Business Consultant, Loretta Kuhland defines reasons we get stuck and how to put together a strategy to not only get unstuck but to also break the habits that led to being stuck in the first place.

ABOUT LORETTA Author of "Ask Them: Loretta's Booger Theory of Performance Management" and "Just Rude: Things Your Parents told You Not To Do", Loretta brings extensive strategic and hands-on experience in business operations, human resources, marketing, and management. She blends a keen understanding of business models, processes, organizational dynamics, and human behaviour to bring about change.

Loretta is:

  1. A business consultant with Pinnacle HR and Performance Management Services
  2. A Certified Coach, a Trainer for Balancing Life Issues focusing on work-life balance and managing stress.

Has been a college instructor

Connect with Loretta Check out her website Askloretta.com

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/

YT: https://www.MarcHaineLive.com

View Details

Turning Over Your Legacy to the Future with Jon Makowsky It's a shame that 75% of those who sell their businesses are dissatisfied with the outcome after 12 months. Many small businesses are forced to sacrifice value due to being ill-prepared.

🛎 In this episode Action Coach, Jon Makowsky will peel back the strategies required for effective Succession Planning.

ABOUT JON Jon Makowsky is the Director of Franchise Development at ActionCOACH Canada. He has more than 20 years of experience in sales and marketing and has helped build businesses in a wide variety of industries. He uses that knowledge to help entrepreneurs establish and grow their own business coaching franchises.

Connect with Jon Free How to Survive and Thrive through the Coronavirus Economic Crisis Video Series: https://www.actioncoach.com/covid19-b...

👉🏼 Get your Action Coach resources here (Brad Sugar's book, Buying Customers, and the Action Coach, Make Your Business RESILIENT): https://zfrmz.com/POTVwsdIl1R7fyWYm8nH www.actioncoach.ca www.actioncoachfranchise.ca

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Countering the Great Resignation with Nurdan Tokoz As jurisdictions start lifting Covid restrictions, you may be left with big employment gaps and even bigger retention issues.

🛎 In this episode Human Performance and Behaviour Change Expert, Nurdan Tokoz identifies factors that will impact performance as people return to work and key components that will help leaders overcome the challenges. She will also delve into what makes a fulfilled leader in our post-Covid world.

ABOUT NURDAN Nurdan Tokoz is:

  1. A Human Performance and Behaviour Change Expert with degrees in Industrial Engineering and Adult Education. She develops programs to solve human performance issues within organizations by identifying and evaluating the root cause. She helps leaders and teams build new habits/behaviours to achieve desired performance outcomes and impact business results. She uses Human Performance Improvement (HPI) methodology (certified by Association for Talent Development), adult education and instructional design principles, innovative tools, and technology. She develops effective performance solutions and shows the impact of those solutions on business results.

  2. A member of the Canadian Association of Professional Speakers (CAPS). She speaks about human performance improvement on different platforms virtually and in person. As she speaks, her expertise enlightens leaders and gets them excited about the new angle on improving human performance.

  3. A Certified Virtual Instructor-Led Training (VILT) Developer and Facilitator.

  4. The co-author of Carpe Diem: Reclaim Your Dream, Ignite Your Passion, Live Your Purpose

Connect with Nurdan https://solutionsforhumanperformance.com/ LI: www.linkedin.com/in/nurdantokoz

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/

YT: https://www.MarcHaineLive.com

View Details

Facing the Future Head-on with Ivano Ongaro Business is an evolution of change, correction, change, correction. With good roots, we can weather the storms of change.

🛎 In this episode Ivano Ongaro takes us through the 7 Foundational Keys to Business Success. Once rooted, businesses can survive and thrive.

How well prepared are you to cope with unexpected changes? Do you have the resources to weather another downturn? What actions are you taking now to mitigate the challenges of the current situation?

ABOUT IVANO Ivano is an entrepreneur, businessman, educator, published author, and artist. He is now retired from a successful 40-year career as a general dentist in rural Alberta, and a 12-year career as an award-winning clinical instructor and mentor to dental students in their clinical years, at the University of Alberta.

Now, he is continuing to give back to his community by sharing his wisdom and broad experience in business and entrepreneurship through courses on personal success and building wealth. He is married to Marlene, the love of his life for 43 years. They have 3 loving and successful children and 4 exuberant grandchildren. In addition to his pursuit of knowledge, Ivano enjoys sailing with his wife, family and friends on his Catalina 30, tending his many fruit trees and expressing himself through sculpture.

Connect with Ivano https://ivanoongaro.com

Free Million Dollar Checklist here: https://ivanoongaro.com/milliondollarchecklist/

FB: https://facebook.com/ivanoongaro IN: https://www.instagram.com/ivanoongaro/ LI: https://www.linkedin.com/in/ivano-ongaro

Schedule a complimentary 30 - minute discovery call with Ivano at https://go.oncehub.com/IvanoOngaro

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

How You Set Up is How You Work with Claire Boscq-Scott For the last 18 months, we've been doing the best we can. Working from home has been both a blessing and a curse. But did you know your office space defines how well you work?

🛎 In this episode Business Feng Shui Expert Claire Boscq-Scott takes us behind the scenes of what it takes to boost your energy, productivity and your profits.

ABOUT CLAIRE Claire is the No. 5 Top 30 Global Customer Service Guru , UK Top 10 CX Influencer and CX Thought Leader 2020, with three decades of expertise in Mystery shopping and Customer Service. Claire, AKA The Busy Queen Bee, is an authority in the Customer Experience Industry.

She uses different techniques such as NLP, Feng Shui, EI, Mindfulness to bring a more holistic and comprehensive approach to Employee and Customer eXperience. Empowering leaders to bring more care into what they do, enhancing their environments to create sensorial experiences and allure the senses to connect on an emotional level. Measuring performances to drive employees’ engagement and increase loyal customers, ultimately grow businesses' profit and the overall local economy.

Connect with Claire www.claireboscqscott.com

Online course: https://bqbcxinstitute.org/courses/mystery-shopping-online-training-course/

LI: https://www.linkedin.com/in/claireboscqscott/ TW: https://twitter.com/cbsbusyqueenbee YT: https://www.youtube.com/c/TheBusyQueenBee FB: https://www.facebook.com/claireboscqscottkeynotespeaker IN: https://www.instagram.com/claireboscqscott/

Is your Home-Office costing you money? Find out with this little Productivity Survey https://eu.checker-soft.com/4star-je/i_survey-fill.php?SurveyID=628

If you fancy a 15-mins Home Office Performance Review https://m67ynrwx.pages.infusionsoft.net

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/

YT: https://www.MarcHaineLive.com

View Details

Attracting People to You - The Magic in Communication with Greg Wood 🛎 In this episode Master Illusionist, keynote speaker and comedian, Greg Wood Talks to me about what it takes to authentically connect while communicating.

ABOUT GREG Greg Wood works with organizations that want to Magically Grow their Leadership so they can:

  • Levitate their business
  • Make problems Vanish
  • Watch profits Appear!

Greg Wood is:

  1. An award-winning magician
  2. Comedian
  3. Speaker

He has performed his own brand on comedy and illusions across Canada and in ten countries on Five Continents. He is a three-time winner of Winnipeg's "Best of Variety Act" and has twice won Manitoba's close up illusionist award.

He recently earned the Accredited Speaker designation – the prestigious designation recognizing excellence in professional -level public speaking skills and subject matter expertise awarded by Toastmasters International. He is the first in Manitoba to earn this designation and only the 11th in Canada. Only 87 have earned this award since its inception in 1981.

Greg is a contributing author to Keystones and Cornerstones: Solid Foundations for Success in Business and Life, which is available on Amazon.

Connect with Greg gregwood.ca/contact-me-2/ LI: www.linkedin.com/in/gregwoodcanada FB: https://www.facebook.com/AccreditedSpeaker TW: @GregWoodCanada

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

What does it take to create amazing Experiences with Marc Haine We've all experienced ambivalent, uncaring service providers. Unfortunately, it seems to happen more and more. Is providing amazing levels of service just a past memory?

🛎 In this episode Service Expert and Master of Experiences, Marc Haine will uncover the 3 keys that are essential in exceeding your Ccustomers' (or your association members') expectation.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

How to get Disruptive with Marketing with David Saxby Marketing is time-consuming and can be costly. And when customers are inundated with over 5,000 marketing messages a day, how can you get your customers to sit up and take notice.

ABOUT DAVID Speaker, consultant and coach, David Saxby, takes us through the pitfalls and mistakes business owners make when trying to market their businesses. This is Marketing 101, with the power of lead generation.

Get David's book, Spark Innovative Marketing Strategies, available as a free download at www.sparkcommunications.com.

Connect with David LI: linkedin.com/in/david-saxby-b3b1b51/ linkedin.com/showcase/spark-communications.com/ YT: Youtube.com/davidsaxbyspeaker FB: Facebook.com/david.saxby facebook.com/Spark-Communications-Inc-145962482131973 TW: twitter.com/davidsaxby

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

How to Conquer Unconscious Bias and Systemic Racism at Work with Tina Varghese The Black Lives Matter movement has exposed us to stories about racism, unconscious bias, and the realities of visible minorities. As leaders, we need to instigate the conversation in our workplaces.

🛎 In this episode Diversity and inclusion expert Tina Varughese joins me to discuss how we can recognize individual and systemic racism, our biases, and how, as leaders, we need to open up for the conversations.

Connect with Tina Worksforyou.ca

tina@tworksforyou.ca

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

If You're Not Standing Out From the Crowd, You're Invisible with Fong Chua Do you ever feel that you are yelling into the wind? No matter how loud you are, no matter how much energy you put behind it, your voice, your words (your brand) is lost in the wind.

🛎 In this episode Marc welcomes business strategist, Fong Chua, who will uncover the tips and tricks you need to know to get exposure and gain brand credibility in an ocean of noise and immerse yourself in a sea of success.

Connect with Fong fongchua.com meetfonfchua.com Podcast: the PEAK Potential Success Show - https://open.spotify.com/show/2SsT96a...

YT: youtube: yourareatv - https://www.youtube.com/user/yourAREATV

FB: facebook: @fongchua

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Taking the Sting out of Working with First-Time Employees with Marc Haine Many small businesses depend on having a young (teen) workforce. But first-time employees present different types of challenges.

🛎 In this episode Marc gives his top 5 tips and tricks for working with and leading young workers.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

How to Deal with the Constant Change in all its Dynamics with David Gouthro It is relatively easy to identify the skills required to thrive in a VUCA world; however, there are rarely opportunities to practise them.

And given how things are unlikely to stabilize in the near future, we better get better at what we need to do to thrive.

🛎 In this episode Master Shift Disturber, David Gouthro talks about how to shift mindset, understanding what it means to live in a VUCA world, and the skills required to thrive.

ABOUT DAVID

A seasoned (but not too spicy!) speaker with over 40 years of experience, David is a sought-after consultant who is best known for his creative presentations, playful demeanour, and relentless focus on delivering value to his clients, colleagues and community.

Connect with David www.davidgouthro.com

LI: https://www.linkedin.com/in/davidgouthro/ FB: https://www.facebook.com/david.gouthro.12

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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The 7 CONTACT Steps to Better Communications with Mike Garska Having those difficult conversations is hard. People normally try to put them off or avoid them out of fear of saying the wrong thing, not knowing what words to choose, etc.

🛎 In this episode Communication Specialist, Mike Garska takes us through the 7 CONTACT Steps to enhance your communication skills and face those challenging conversations straight on.

Connect with Mike https://www.SuccessToolChest.com Facebook: https://www.facebook.com/effectivecommunicationskills Linked in: https://www.linkedin.com/in/mike-garska-business-communications-strategy172992/

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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How to Engage Your People so They Care About You and Your Customers with Lorne Kelton "I'd come to work here.... even if they didn't pay me." Ok, that's a bit of a stretch.... but not by much. When your team connects with what your company does (inside and out), they not only stick around longer, they commit more heart, more soul, more hands and brains into your operation.

🛎 In this episode Lorne and I discuss what components of what it takes to hire, train, and develop your team to match your company’s intended customer experience.

Here's a link to Lorne's Employee Engagement web page that has the 12 “C”s. https://www.thinkshift.com/art-of-eng... Each “C” can be clicked for an overview of what that topic covers.

Connect with Lorne Website at https://www.thinkshift.com/ LI: www.linkedin.com/in/lornekelton FB: https://www.facebook.com/lorne.kelton/

Lorne's Books: You can get Lorne's Book IFRAM: a Manager's Guide to Critically Balanced Thinking (https://www.amazon.ca/IFRAME-Managers...)

And check out the titles on his online store: https://www.thinkshift.com/online-store

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Not Engaging Your Staff is Costing You with Susan Heaton-Wright Every business, every organization and every team can have the diversity of thinking that can make your business great.

🛎 In this episode The Superstar Communicator, Susan Heaton-Wright shares what it takes for leaders to tap into the wealth of knowledge within their teams.

ABOUT SUSAN HEATON-WRIGHT Susan is:

  1. A Virtual Impact Communications and Speaking Expert for emerging leaders The Creator of the Superstar Communicator™ methodology
  2. An international speaker
  3. The MD of award-winning music company, Viva Live Music
  4. A podcaster
  5. A former prize-winning international opera singer.

In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in the UK. She is a Fellow of the Professional Speaking Association.

She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications.

Connect with Susan Book a 15-minute complimentary call: https://crm.connectably.com/schedule?id=CbJRvGxIXbdZCk88KuCpYHUc4DHOAsSgf0z25uix444GO4G9EC www.superstarcommunicator.com Podcast: www.superstarcommunicator.com

LI: www.linkedin.com/in/susanheatonwright FB: www.facebook.com/superstarcommunicator TW: www.twitter.com/superstarcomms

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Storytelling that Leads Customers to Buy with Roger Grant Most companies don’t have an engaging story that leads customers to buy.

🛎 In this episode Veteran Brand Strategist, Roger Grant, shows us how to capitalize on the power of storytelling to present their brand and boost sales.

ABOUT ROGER Originally a journalist, Roger has dedicated his career to getting messages into minds.

As the founder of Identicor Marketing, Roger's work transforms solid and often lack-luster companies into industry-leading brands.

He is the creator of the Head Smart Heart Smart Marketing - an online training series to make your marketing brain-friendly and emotionally intelligent.

Check out http://identicor.com/smart for resources and more info.

Connect with Roger roger@identicor.com www.indenticor.com LI: linkedin.com/in/roger-grant-24a10516 TW: @identicor

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Customer Experience Strategy By Design with Claire Boscq-Scott An independent study indicates that 98% of small and medium-sized business owners feel they deliver extraordinary customer service, while only 38% of their customers feel that way.

🛎 In this episode Mystery Shopping and Customer Service Specialist Claire Boscq-Scott will uncover tips and tricks to truly understand the level of service you are providing.

ABOUT CLAIRE

Claire is the No 5 Top 30 Global Customer Service Guru , UK Top 10 CX Influencer and CX Thought Leader 2020, with three decades of expertise in Mystery shopping and Customer Service. Claire, AKA The Busy Queen Bee, is an authority in the Customer Experience Industry.

She uses different techniques such as NLP, Feng Shui, EI, Mindfulness to bring a more holistic and comprehensive approach to Employee and Customer eXperience. Empowering leaders to bring more care into what they do, enhancing their environments to create sensorial experiences and allure the senses to connect on an emotional level. Measuring performances to drive employees’ engagement and increase loyal customers, ultimately grow businesses' profit and the overall local economy.

Connect with Claire www.claireboscqscott.com

Online course: https://bqbcxinstitute.org/courses/mystery-shopping-online-training-course/

LI: https://www.linkedin.com/in/claireboscqscott/ TW: https://twitter.com/cbsbusyqueenbee YT: https://www.youtube.com/c/TheBusyQueenBee FB: https://www.facebook.com/claireboscqscottkeynotespeaker IN: https://www.instagram.com/claireboscqscott/

Get her book. The Secret Diary of a Mystery Shopper https://www.claireboscqscott.com/books/the-secret-diary-of-a-mystery-shopper/

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

How to Find the Business Coach You Need to Help You Succeed with Jean Howard Every high-performer, every elite athlete, every successful leader has a coach. As a manager, a business leader, or an entrepreneur, you are no different.

🛎 In this episode Business Consultant and Transition Coach, Jean Howard discusses what a business coach is, what they do, and why you need one. She unleashes her 5 Indicators that you can use a coach.

Here is the link to Jean's 5 Indicators That You Could Use a Coach: https://www.dropbox.com/s/ktkn419xdyz...

ABOUT JEAN Jean is a:

  1. Coach
  2. Consultant
  3. Educator
  4. Veteran Entrepreneur

She is a native of Los Angeles and currently resides in upstate New York after spending time in various cities and countries for her career.

Jean holds degrees from Occidental College in Los Angeles (BA) and Cornell University’s Johnson School of Management (MBA). She has completed graduate studies in Theology at Gordon Conwell Theological Seminary and Education at Fairfield University. She holds coaching certification and is constantly exploring new ways to educate and guide her clients.

Jean offers business consulting services and executive and business coaching. Prior projects of note include launching and managing entrepreneurship programs at Fordham University and Rensselaer Polytechnic Institute.

Jean’s heart is in the empowerment of others, helping them to fan the fire of their passions and to create a sustainable livelihood. She has helped launch over three dozen companies, has consulted to many small businesses, and has built several of her own enterprises. She coaches individuals and businesses that recognize a need to pivot for greater success both in and out of the boardroom.

Jean’s particular passion is inspiring individuals to celebrate their own uniqueness and to create a life around the things they care most about.

Connect with Jean Book a 30-minute free call to explore your needs and get pointed in the right direction: https://calendly.com/gryphfletch/30min Email: GryphFletch@gmail.com My Website: www.GryphonFletcher.com LinkedIn: https://www.linkedin.com/in/jeanahoward/ Instagram: Gryphfletch118

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

How to Shake the Salesperson Stigma with Shawna Quigley Customers have a legacy of mistrust for Sales Reps. To many people, the persona we identify with when it comes to Sales People is the stereotypical Used Car Salesman we experienced in times of old.

🛎 In this episode Business coach and sales expert, Shawna Quigley will dispel myths and lies about sales, and the people who make their living generating relationships with people.

ABOUT SHAWNA Shawna is:

  1. A business and sales coach
  2. A sales trainer
  3. An instructor at the Canadian Professional Sales Association

She’s passionate about helping people achieve meaningful and measurable professional and personal results. An award-winning sales leader with 25 years of experience in strategic sales management, Shawna is a true expert in her field. She has led several high-performing teams to succeed at large-scale organizations such as Pfizer Consumer Healthcare. She has her own ‘Selling with Confidence’ sales programs.

Shawna brings her unique blend of proven sales experience and deep empathy to each of her clients. Her coaching practice and training techniques are centered around her exclusive Focus5 Framework, which works on goal-setting focused on delivering specific outcomes and lasting results. She believes deeply in helping others overcome their challenges, emerging with confidence, commitment and focus to achieve success in life, both professionally and personally.

Shawna is a Certified Sales Leader (CLS), a Certified Executive Coach (CEC), an Associate Certified Coach with the International Coaching Federation (ICF), a Certified Facilitator of SOCIAL STYLES with Versatility and a graduate of the Royal Roads University Executive Coaching program.

Connect with Shawna www.quigleycoaching.com

LI: https://www.linkedin.com/in/shawnaqui...

FB: shawna.quigley

Free online assessment available at www.quigleycoaching.com “where is your business now?”

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Fighting the Fear of Failure with Céline Williams Most of us engage with failure on an intellectual (and emotional) level. We know we have to pay attention to it - but we avoid actually engaging with failure in a meaningful, impactful way.

🛎 In this episode Leadership and Culture Expert, Céline Williams will uncover tips, tricks and techniques to dealing with failure directly and empowering your people to do the same.

ABOUT CELINE Céline Williams is an international speaker and the founder of reVisionary, a boutique consulting firm providing executive coaching, leadership development, and culture services to human-focused businesses around the world.

Céline has almost 20 years of experience working with growing organizations to help them navigate change and build leadership capacity and is the trusted advisor to leaders and executives in a variety of industries. She is sought after for her expertise in accelerating team performance, designing culture, managing transformation, and facilitating effective communication.

Connect with Céline www.revisionary.ca

LI: linkedin.com/in/celinewilliams

FB: Revisionary_ca

IN: Revisionary_ca

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Time is On Our Side with Tammy Johnston Most people feel they are way too busy to plan, so they spend day after day after day purely reacting.

🛎 In this episode Business coach Tammy Johnston talks about how, in order to go faster, you have to slow down.

ABOUT TAMMY Tammy Johnston is known as the kick your ass and hold your hand business coach. She believes that business, when done right, has the power to make the world a better place for everyone. The first requirement for a business to be able to have a positive impact in the world is that they stay in business. In order for small businesses to survive and thrive they need to be educated and supported throughout their journey. The vast majority of entrepreneurs have to learn the hard way through years of hard work and making a lot of painful and expensive mistakes.

Tammy has been teaching and working with solopreneurs, entrepreneurs, and small business owners for close to two decades to help them succeed with less grief and more energy and more profit. She believes in practical, no nonsense advice that is tailored to the client.

Connect with Tammy Get more information at https://ksabuisnes.ca/

Get a Complimentary solopreneur assessment at https://ksabusiness.ca/gift/ Email Tammy at tammy@ksabusiness.ca

LinkedIn https://www.linkedin.com/in/thetammyjohnston/

Facebook https://www.facebook.com/ksabusiness.ca

Twitter @KSABusiness_ca Instagram

https://www.instagram.com/ksa.business/

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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How to Have Consistently High Levels of Success without Burnout with Diane Rolston We get it, you're a high achiever. Your track record is full of success.... or is it?

🛎 In this episode Dynamic Leader Expert and coach, Diane Rolston takes us on a journey to success and satisfaction - driving work/life balance prioritizing your glass balls.

ABOUT DIANE Diane Rolston, is called THE Expert on Being Dynamic and living a Dynamic Life. After leading hundreds of events and programs in her two businesses, speaking on international stages, being a published author while raising two young children.

Diane knows all about work/life balance and getting things done! As an Award-Winning Coach and the CEO and founder of Dynamic Women®, a global community of women, her purpose is to unlock the greatness in others. She is a behind-the-scenes advisor and coach for many professionals, business owners, and high achievers. She helps her clients to have “clarity” on what to focus on, the “confidence” to go for it, and an “action” plan so they have tangible steps to reach the best results.

Connect with Diane www.dianerolston.com

Have one of Diane's gifted "Achieve a Balanced Life Audit" Sessions. https://bit.ly/

LifeBalanceAudit Free GIFT her eBook called Key 2 Success

http://www.dianerolston.com/key-2-success-book.html

For the Wheel of Life, connect with Diane: Diane@DianeRolston.com

FB: https://www.facebook.com/LifeCoachDiane

LI: https://www.linkedin.com/in/dianercoaching/

TW: https://twitter.com/DianeRCoaching

IN: https://www.instagram.com/coachdianerolston/

YT: https://www.youtube.com/user/DianeRolstonCoaching

Podcast: https://open.spotify.com/show/0loXG6ytIyuHI6MBzGFz28

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Customer Experience Strategies to Drive the Customer Journey with John D. Hanson With only 5% of businesses giving 5-Star rated service, it's no wonder a lot of us are searching, "What is Customer Experience?"

🛎 In this episode Best-selling author and Customer Experience Master, John D Hanson will talk about uncovering the 7 types of customers any business gets. We talk about how to engage them and how to keep them.

Connect with John John@7waysmenu.com

LI: https://www.linkedin.com/in/john-d-ha...​

FB: https://www.facebook.com/John7WaysMenu​

IN: john_d_hanson

His book, WOW Your Customer! 7 Ways to World-Class Service can be found here: https://www.amazon.com/dp/1719450838/ref=sr_1_1?s=books&ie=UTF8&qid=1531280733&sr=1-1&keywords=WOW+Your+Customers

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Leadership is a Decision with Catherine M. Rymsha You might have been thrust into your role as a leader.... but understanding where you are in your leadership journey and how you can make better decisions to lead is fully within your control.

🛎 In this episode Leadership Expert and author Catherine M. Rymsha talks about how to internalize your role as a leader and the APE model that helps you know how you need to develop.

ABOUT CATHERINE Catherine Rymsha is a Learning & Development Lecturer, TEDx Speaker and Leadership Expert.

Connect with Catherine https://www.theleadershipdecision.com

LI: https://www.linkedin.com/in/crymsha/

Check out Catherine's TEDx Talk here: https://www.youtube.com/watch?v=cARuUGgSl7I

The Leadership Decision can be found here: https://www.amazon.com/Leadership-Decision-Decide-Lead-Today-ebook/dp/B08MCLPS6D/ref=sr_1_fkmr1_1?dchild=1&keywords=deciding+to+lead%2C+Rymsha&qid=1611362383&sr=8-1-fkmr1

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Benefits that Benefit Your Team and Your Bottom Line with Mitchell Preuss Labour cost is so high..... between the wages, existing benefits and the actual cost of recruitment, hiring and lost productivity of labour turnover, can anyone afford to implement a benefits strategy?

🛎 In this episode Financial Guru, Mitchell Preuss talks about how effective designing and implementation of employee benefit programs can not only provide, long-term security to employees, but also long-term profitability to the business.

Connect with Mitchell www.preusskraushar.com

FB: https://www.facebook.com/yycfinancial...

IN: @yycfinancialadvisor

LI: https://www.linkedin.com/in/mitch-preuss/

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Adopting the Attitude of Gratitude within your Leadership Style with Steve Foran As hard as the pandemic has been - especially on small businesses, we still have a lot to be thankful for.

🛎 In this episode Speaker, author and a believer in grateful leadership, Steve Foran will be sharing tools, tips and techniques to adopt gratitude in your role as a leader, and how to be a positive force in your workplace, home and community.

Connect with Steve https://www.gratitudeatwork.ca/

Get a Complimentary mindset assessment with a personalized report and a 30-minute debrief coaching call at https://www.gratitudeatwork.ca/mindset

LI: https://www.linkedin.com/in/stevefora...

Get his book, Surviving to Thriving: The 10 Laws of Grateful Leadership (Surviving to Thriving: The 10 Laws of Grateful Leadership (https://amzn.to/3eR4t5J)

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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If You're Not Moving, Your Dying with Barbara Engelbart McKenzie Pivoting your business creates an opportunity to expand product offerings and your revenues.

If you're at a loss of what to do next with your business then join me as I speak with Barbara Engelbart McKenzie, CEO for the Business Link.

🛎 In this episode We'll tap into why being flexible is important and what steps you need to take before you take the plunge.

Connect with Barbara Connect with Business Link at https://businesslink.ca/

Check out these examples of great pivots: - Newport Manufacturing and Design https://www.facebook.com/Newportmfg/ -

Tony Chapman's podcast, Chatter that Matters https://bit.ly/2AiEoer

MarcHaine #pivoting #OperationalExcellence

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Strategies to Spark Creativity, Communication, Collaboration, Teamwork and FUN! with Chris Nielson As a leader, how do you tap into the inherent creative thoughts of your team members? How can you leverage the collective brilliance of the people you've hired?

🛎 In this episode Marc talks with Change Facilitator, Chris Nielson, about strategies that help leaders open up to ideas, feedback, and, ultimately, more innovative and creative thinking.

Learn how you can increase employee engagement, employee retention while shaking up workplace etiquette to create a corporate culture that rocks.

Connect with Chris www.ChrisNielson.com

LI: www.linkedin.com/in/christopheranielson

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Overcome the Effects of Fatigue in the Workplace with Carolyn Schur According to the National Safety Council, a majority of employees (69%) are tired at work. Tired employees are less effective and are at a higher risk of injuries and incidents on the job.... Costing you time, money, and reputation.

🛎 In this episode Shiftwork, Sleep & Fatigue Specialist, Carolyn Schur, brings us strategies to understand fatigue at work, the risks involved, and what you can do to address the issue.

Carolyn creates high-performing 24/7 shiftwork workplaces with innovative approaches and personalized strategies to reduce sleepiness, fatigue, absenteeism, turnover, health costs, and injuries.

Her groundbreaking book, 'Birds of a Different Feather' focuses on 'night owls' and 'early birds' and the implications of this sleep/wake behaviour for work and relationships. https://carolynschur.com/product-category/books/

ABOUT CAROLYN Carolyn has worked with organizations in Canada and the US and has experience as a teacher, curriculum developer, program manager and employment counselor.

Specialties: shiftwork, fatigue management, insomnia and sleep disorders, 'night owl' behavior, relationships, communication, conflict. Connect with

Connect with Carolyn AlertAtWork.com or CarolynSchur.com

LI: https://www.linkedin.com/in/carolynschur/​

Check out her podcast

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

These 6 Steps Will Get You on the Right Track with Marc Haine Sometimes you don't know if it's you....

You work hard, but crisis finds you constantly.

🛎 In this episode Marc reveals 6 steps to becoming more effective leaders. Reviewing these challenges help Audacious Leaders build strategies to face these challenges head-on.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

The 6 Key Leadership Challenges with Marc Haine Sometimes you don't know if it's you. You work hard, but crisis finds you constantly.

🛎 In this episode Marc reviews six key challenges that permeate every level of leadership. Reviewing these challenges help Audacious Leaders build strategies to face these challenges head-on.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

What Does it Take to become Magnetically Irresistible? with Gair Maxwell Have you ever wondered how certain people, companies and communities achieve legendary, larger-than-life status?

🛎 In this episode Keynote Speaker, author and Brand Strategist, Gair Maxwell will take us through how even little brands can have a BIG impact and leave a powerful legacy.

Here's a hint.... You need to go from Category Language to Storytelling Language.

Connect with Gair https://www.gairmaxwell.com/​

Gair@GairMaxwell.com

IN: https://www.instagram.com/gairmaxwell/​

TW: https://twitter.com/GairMaxwell​

FB: https://www.facebook.com/BigLittleLeg​...

LI: https://www.linkedin.com/in/gairmaxwell/​

YT: https://www.youtube.com/user/GairMaxwell​

Gair's Book, Nuts, Bolts and a Few Loose Screws. https://amzn.to/3tiDB2M

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

The Success-Energy Equation: What you can do to get out of your rut, and do what's better for you, your employees and your business with Michelle Cederberg So many business operators get up in the morning, go to work, grind it out, go home, go to bed, and repeat the sequence the very next day. What's worse, is many of the operators have employees doing the very same thing!

🛎 In this episode Certified Speaking Professional and Author, Michelle Cederberg, peels back the condition that plagues us in the "21st and a Quarter Century" affecting not only our health and well being, but our business's success as well.

ABOUT MICHELLE For over 15 years, Certified Speaking Professional Michelle Cederberg has captivated audiences across North America with her empowering and humorous messages about how to set worthwhile goals, get energized for success, and live a Carpe Freakin’ Diem life.

An in-demand speaker, author, coach and consultant, she believes that personal and professional success is directly influenced by how well we harness the physical, mental and emotional capacity we each have within us. She helps people boost that capacity, so they gain clarity, build confidence, and create the discipline to do the freakin’ work.

She holds a Masters in Kinesiology, a BA in Psychology, a specialization in Health and Exercise Psychology, is a Certified Exercise Physiologist, a Certified Professional Co-Active Life Coach, and an ORSC-Trained Team Coach. She truly combines mind, body and practicality to empower change.

Connect with Michelle https://michellecederberg.com/

Hello@MIchelleCederberg.com

Michelle's book: https://successenergybook.com/​

YT: https://www.youtube.com/user/MCederGOTTOIT

TW: https://twitter.com/cederbergspeaks​

IN: https://www.instagram.com/cederbergspeaks/

LI: https://www.linkedin.com/in/michelle-cederberg-21013b3/

FB: https://www.facebook.com/michelle.cederberg----more----

About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Why Can't People Just Do What They're Hired For? with JoAnne Marlow This is the first time in modern history that we have 5 generations of employees working in our businesses. So how do you lead such differences?

🛎 In this episode Employee Retention Specialist, JoAnne Marlow, talks about the 4 pillars to a successful competency-based business foundation and uncovers the 3 key steps to attract, hire and retain your best people.

ABOUT JOANNE JoAnne Marlow created THE Unique Hiring System, which allows her clients to attract, hire and retain their best talent. As an educator/trainer, public speaker, Certified professional coach, she is an international best-selling author with over 15 published books and articles. JoAnne works as an advisor to leaders and senior management and their teams by assessing and determining the core issues within their business’s culture and facilitates the implementation of appropriate solutions and systems. She has a Master’s degree in Leadership and Training and has trained thousands of clients over the past 30 years.

Connect with JoAnne www.joannemarlow.com

LI: www.linkedin.com/in/joannemarlow

TW: @Set_consult

Check out her book: "25 Powerful Strategies to Hire and Successfully Retain Millennials.” Available on Amazon. ​

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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How to Become Accomplished & Fulfilled with Clare Kumar High achievers and audacious leaders have something in common.... they produce!!! But at what cost.

🛎 In this episode Productivity Catalyst Clare Kumar takes us behind the scenes of success... real success, by applying CPR. Your catalyst to accomplishment AND fulfillment.

ABOUT CLARE Productivity catalyst and highly sensitive executive coach, Clare Kumar, helps professionals achieve sustainable performance - improving productivity and well-being while avoiding exhaustion and burnout. She draws on a diverse corporate career that took her from Toronto to Tokyo and Montreal, with equal experience as an entrepreneur.

She is a sought-after media contributor to news and lifestyle shows including the Huffington Post, Fast Company, the Globe and Mail, CBC, The Social, and the Marilyn Denis Show. Whether speaking to one person or thousands, Clare loves inspiring massive shifts by inviting you to pay attention to little things that make a big difference. She welcomes all highly sensitive professionals as well as those who want to love and support them to find community in the Happy Space Pod.

Free online community - www.HappySpacePod.com - for highly sensitive/perceptive/responsive professionals and those who want to better love and support them.

The first Monday of every month, Clare hosts the Monthly Chat with Clare along with Q&A at noon ET.

Connect with Clare http://www.chatwithclare.com/ www.clarekumar.com

FB: https://www.facebook.com/ClareKumarProductivityCatalyst/

IG: https://instagram.com/clarekumar/

Ln: https://www.linkedin.com/in/clarekumar

TW: http://twitter.com/streamlife

YT: https://www.youtube.com/clarekumar #Productivity

WorklifeBalance #MarcHaine #SleepNumber #NoSleepShame #LittleBigThings

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Conquering the demons before the demons conquer your business. with Ruth Sirman As a leader what is your role when there is incivility or bad behaviour in the workplace?

🛎 In this episode Workplace consultant and mediator, trainer and speaker, Ruth Sirman talks about our role as leaders and what we need to do in order To mitigate the effects of instability in the workplace.

Download a copy of the workplace audit: ruthsirman.com/CultureofCondoning

ABOUT RUTH Ruth Sirman has been helping people resolve conflicts for more than 25 years with a focus on helping organizations turn toxic work environments into places where people want to come to work. Her specialty is complex, multi-party interventions in groups and organizations - often succeeding where others have failed. Her ability to relate to people, her frankness and insight and her ability to ask the tough questions and manage difficult dynamics have helped client groups work to regain control over their lives and their workplaces.

She customizes strategies to help groups get to the root of the problems they are facing based on her knowledge, training and experience in science, Alternative Dispute Resolution/mediation improvisation and turkey farming, Her objective in life is to help people learn to manage the tough situations they create – and live to tell about it! Ruth holds a BSc. Integrated Sciences, is an International Mediation Institute Certified Mediator and is a member of Mediators Beyond Borders, ADR Canada, The Canadian Association of Professional Speakers, the Canadian Ski Patrol and just for fun a Paddle Canada Sea Kayaking Instructor.

Connect with Ruth (613) 599-8177

rsirman@canmediate.com

TW: @canmediate

FB: https://www.facebook.com/Canmediate​

LI: www.linkedin.com/in/ruthsirman

WorkplaceIncivility​ #MarcHaine​ #Safeatwork

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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How to Enhance Your Team's Commitment and Performance with Jean Howard Key Performance Indicators (KPIs) have been the gold standard for measuring operational excellence.... But without the other KPI, Key People Indicators, operational excellence can't be maintained.

🛎 In this episode Business Consultant and Transition Coach, Jean Howard talks to Marc about what it takes to build your people into your strategic plans.

Connect with Jean Book a 30-minute free call to explore your “traditional” Key Performance Indicators or to explore creating Key Personnel Indicators https://www.123bestpeople.com​

LI: https://www.linkedin.com/in/jeanahoward/​

FB: https://www.facebook.com/Gryphon-Flet...​

TW: @gryphon_jh

MarcHaine​ #OperationalExcellence​ #PeopleFirst​

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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The Loyalty Equation with Marc Haine Loyalty is a tough nut to crack.

Some believe they are owed loyalty, others believe it is earned.

🛎 In this episode Marc takes us through the five emotional experiences you need to create and support to help you build the brand loyalty you need.

The ADORE Framework

  • Attentive
  • Devoted
  • On Fire
  • Relatedness
  • Establish Trust

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Share Your Knowledge to Get Noticed and Build Loyalty with Liz J. Springer Today, video needs to be a part of your marketing strategy.

🛎 In this episode Innovation Strategist, Liz J. Springer talks about the value of video and what needs to be reflected in your online digital presence.

ABOUT LIZ Liz J Springer is an Innovative Strategist specializing in business strategy and video marketing techniques and her industry experience spans over 15 years. She is a 2-time author, a national and international speaker and she has her own podcast show Innovators Influence and a video marketing agency. She recently came in 2nd place out of 66 speakers in the US last month as the most voted for and booked speaker in business.

Liz has recently created a portal for accountants and an online training platform for coaches and trainers during lockdown and now helps entrepreneurs, coaches, trainers, health therapists, speakers and authors to create their message using the power of video and automate their sales funnel and bring their expertise online.

Connect with Liz

mystrategiesforgrowth.com

LI: https://www.linkedin.com/in/liz-j-springer-b83b2813/

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Emotional Freedom Techniques and Practices to Help you Overcome What's Holding You Back with Brenda Trott It is so easy, when you are going through a tough time, to fall back on stories, convince yourself you suck, or start blaming the world around you. But there are other ways to deal with what's holding you back.

🛎 In this episode The "Make Money in Your Sleep Girl," Brenda Trott will talk about strategies to help you understand how your past plays with your present and how you can overcome your stories to not only survive, but thrive in today's world.

Author of several “how-to” media marketing books and nominated the best Social Media Strategist in Houston, Brenda Trott is often called upon by ABC radio and other media venues to chime in on the ever-changing online world. She offers classes and consulting for do-it-yourself marketers and those who are ready for less ebb and more flow in their business income.

Connect with Brenda Take her free survey at http://FinallyFinanciallyFree.me

YT: https://www.youtube.com/user/brendatrott

MarcHaine #ReprogramYourProgram #Selfcare

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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How to Respond to Online Reviews with Marc Haine Online reviews can be brutal. Keyboard warriors think nothing of trashing businesses who let them down. But it's how we respond that makes all the difference.

🛎 In this episode Marc shares 7 steps to respond to bad online reviews that is values-based and customer-centric.

MarcHaine #SocialMedia #Marketing #Dealingwithdifficultpeople

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Getting the 411 on Business Incorporation with Shawn Gander Most people are really great at what they do but don't have a clue when it comes to accounting, taxes and legal structures, nor how they can leverage benefits in their favour.

🛎 In this episode Shawn Gander, CPA / CMA will discuss the ins and outs of incorporating your business and how you can pick up the knowledge you need to make a proper decision.

ABOUT SHAWN Born and raised Albertan, Shawn has over 10 years of business & accounting experience, including working for publicly traded companies and a national accounting firm.

He loves to help small business owners reduce their accounting headaches so that they can focus on what's important to them.

Shawn spends most of his time outside of work with his wife and two daughters. He enjoys snowboarding, cycling, camping and a variety of other hobbies.

Connect with Shawn Check out Shawn's free, easy-to-follow, checklist https://simplifyaccounting.ca/incorporating-in-canada-free-incorporation-checklist/

https://simplifyaccounting.ca

FB: https://www.facebook.com/Simplifyaccounting/

LI: https://www.linkedin.com/company/28375508/admin/

MarcHaine #Incorporating #YourBusiness

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

It's Time to Go From Business Ownership to Entrepreneurship with Yvonne Weld Is your business dependant on you making ALL the decisions?

Does your phone ring off the hook when you take a day off, or, go on a vacation?

When you are not at work, does your business keep you awake at night?

If you're like most business owners, you may be challenged to answer those questions with anything other than a sobbing, "YES!" But there is help.

🛎 In this episode Business strategist, Yvonne Weld will talk about how business owners can stop trading time for money, find a better work/life balance and build a healthier cashflow AND have a secure crisis management plan.

ABOUT YVONNE Yvonne Weld is the owner of The Weld Group Inc and helps what she calls “accidental entrepreneurs” to navigate the entrepreneurial world. She shows them how to stop trading dollars for hours, find work/life balance, and build a healthier cashflow.

Typically, her clients come to her to learn how to get off the hamster wheel so they can stop disappointing their family, build a business that allows them to take vacations, enjoy family time, continue to make money, and live the lifestyle they deserve.

Yvonne has been married to her high school sweetheart, Kevin for almost 30 years and they have a son Brennan who also works with Yvonne in her business. She enjoys spending time in nature and loves to go camping, hiking and enjoy campfires in her backyard.

Connect with Yvonne https://www.theweldgroup.ca/

LI: https://www.linkedin.com/in/yvonneweld/?originalSubdomain=ca

TW: @yvonneweld

FB: https://web.facebook.com/yvonne.weld?_rdc=1&_rdr

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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Adapting and Adopting during Covid-19 with Rony Pawar As COVID-19 rages on, what do you need to weather the storm and get ready to reopen?

Some businesses are still paused, others suffering through modified operations, while others are on the brink of closing for good.

🛎 In this episode Magnum Growth business consultant Rony Pawar talks to us about what operators can do right now to get through Covid, and prepare for a relaunch.

Connect with Rony Check out Rony Pawar's book, Size Does Matter: Grow Your Business, Thinking Big at http://sizedoesmatter.biz/.

Purchase your copy at Amazon.ca (https://amzn.to/2SDGwDt) and Amazon.com (https://amzn.to/2SAgCAH).

Contact Rony at ronyp@magnumgrowth.biz

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

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How to Stop Being a Soul-Sucking Workplace with Michael Kerr Your business' culture is your #1 competitive advantage. But having a great workplace doesn't happen by accident. A great workplace is intentionally designed.

🛎 In this episode Researcher, author and Canadian Hall of Fame Speaker, Michael Kerr, will uncover the secrets of how culture drives your success. Is it important to have humour and play at work? Does it drive customer engagement and satisfaction?

Well, you'll have to press play to find out.

ABOUT MICHAEL Michael Kerr is a Canadian Hall of Fame speaker who, in pre-pandemic times, travelled the world researching, writing, and speaking about inspiring workplace cultures, inspiring leaders, and businesses that leverage their humour resources to drive outrageous results!

Michael’s ideas on building inspiring workplaces have been featured in hundreds of publications worldwide, including Forbes, Fast Company and Business Insider, while his Inspiring Workplaces blog has been listed as one of the top-30 workplace blogs in the world. He is also the creator of the Culture Leadership Academy (https://mikekerr.com/culture-leadership-academy-online-course-and-membership-site/), one of the most comprehensive culture leadership online programs available.

Michael's last three books available here: https://mikekerr.com/category/online-store/

The Jerk-Free Workplace: How you Can Take the Lead to Create a Happier, More Inspiring Workplace

Hire, Inspire, and Fuel Their Fire: How to Recruit, Onboard and Train New Employees to Live Your Culture Out Loud

The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank

Connect with Michael www.mikekerr.com

LI: https://www.linkedin.com/in/michaelkerr3/

YT: https://www.youtube.com/channel/UCeaRB1AE5C_RWBjK87wwRYg

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

6 Steps to Diffusing and Satisfying a Customer with Needs

with Russ Dantu

It seems like every day a customer and service provider is video recorded in an altercation over masks.

But the issue for businesses is so much deeper... how to handle guests who have a problem or challenge.

🛎 In this episode We'll talk about what it takes to keep your cool and deal effectively with customers in a way that turns them into loyal ambassadors.

ABOUT RUSS

Russ Dantu is a service expert who works with organizations and teams needing to get on the same page about the level of service they provide their customers. Russ has been delivering workshops, seminars and keynotes on customer service for over 20 years. Through his 30+ years of studying customer service practices in a variety of sectors, he has helped thousands of companies increase their bottom line, retain employees and rise above their competition!

His sessions and keynotes will leave you equipped with key tools to take your customer service to the next level.

Russ is the author of At Your Service: A Guide to Delivering Exceptional Customer Service. He has spoken all over North America and his client list includes Volkswagen, Subway, Manulife, Merry Maids, Alberta Tourism, Parks and Recreation, Travel Alberta, Calgary Hotel Association and many municipalities around Alberta…to name a few.

Russ' ENDEAR Formula:

Empathy

Needs

Diffusion

Education

Apology

Resolve

Check out Russ' book, At Your Service: A Guide to Delivering Exceptional Customer Service, at https://www.amazon.ca/AT-YOUR-SERVICE-Delivering-Exceptional/dp/1775331202/ref=sr_1_1?dchild=1&keywords=At+your+service+dantu&qid=1601986758&sr=8-1

Connect with Russ www.russdantu.com https://

LI: www.linkedin.com/in/russdantu

FB: https://www.facebook.com/public/Russ-Dantu

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com

View Details

Experience Leadership - Made for small business, independent operators and entrepreneurs to help them work ON their business not just IN their business with Marc Haine

Each week, your host, Service Expert and Master of Experiences, Marc Haine brings you compelling content to help you with your business.

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About Your Host, Marc Haine Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc +1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

  • Marc@MarcHaine.com
  • http://MarcHaine.com
  • IG: https://www.instagram.com/marcjlhaine
  • FB: https://www.facebook.com/MasterofExperiences
  • TW: https://twitter.com/MarcHaine2
  • LK: https://www.linkedin.com/in/marchaine/
  • YT: https://www.MarcHaineLive.com