The Wireless Way, with Chris Whitaker: Recent Episodes
Chris Whitaker
This international podcast is dedicated to those that are in the mix, making it happen and want to do better. Better at everything. Each episode our guest will help us be better, do better, perform better. We will tackle topics that we all deal with in business and life. Sponsored by Telarus. The goal is to add value to my selling partners in my network. If you want to know more about me, I'm on Linkedin at https://www.linkedin.com/in/christopherwhitakersolutionpro/ . Check out my website at www.thewirelessway.net
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In this episode, Chris Whitaker sits down with Tyler Hoffman, CEO of Metro Wireless, to talk about wireless connectivity, business growth, and building for the long term. Tyler shares how Metro Wireless is helping partners solve complex connectivity challenges with engineered solutions, bonded wireless, and enterprise-grade service.They also dig into what’s changing in the wireless market, why planning matters before deployment, and how Tyler is growing without private equity pressure. It’s a practical, honest conversation about discipline, resilience, and staying focused on what actually works.
00:00 - Introduction and episode overview
00:28 - Tyler Hoffman’s background and education
01:09 - The importance of learning from failures
02:36 - Tyler’s personal hobbies and work-life harmony
03:08 - Industry insights: segmentation in wireless connectivity
04:22 - The current state of wireless solutions and the channel
05:16 - Growing Hoffman Capital with acquisitions
06:48 - Tyler’s journey from multiple job dismissals to success
08:01 - The importance of work-life harmony and adversity
09:36 - Industry trends: bonded solutions, private LTE, and enterprise focus
10:24 - Challenges in commoditized markets and the shift to higher-value solutions
12:26 - Metro Wireless’s expanded offerings: from SIM cards to bonded solutions
13:30 - Success stories with bonding multiple circuits for reliability
15:43 - Static IPs and their significance in enterprise wireless
16:10 - How AI influences wireless operations and customer experience
18:42 - Tyler’s success with channel partners and vertical focus
19:17 - Details on project-based wireless deployments
21:05 - Co-management, ongoing support, and the “plan, build, manage” approach
22:39 - Recent acquisition of Volley Communications and its strategic value
25:22 - Deciding between going direct to carriers vs. working with partners
26:38 - The value of bonding multiple carriers for redundancy and performance
28:55 - Rapid deployment in critical energy sector projects
31:00 - Wireless as primary connection: dual 5G circuits and fiber
32:59 - Future of wireless tech: 6G, latency, and throughput
33:05 - Growth ambitions for Metro Wireless and Hoffman Capital
35:41 - Tyler’s philosophy: playing long-term games with long-term people
37:09 - Navigating industry noise, shiny objects, and maintaining focus
38:43 - Final thoughts: focus, discipline, and long-term vision
Meet Tyler
Meet Metro Wireless
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Enterprise Networking Digital Transformation Channel Growth
The Future of Enterprise Networking and Digital Transformation with Blaise Brady
In this episode, Blaise Brady shares his decades of experience in network modernization, the evolution of enterprise architectures, and the transformative impact of AI on network design. Discover how organizations can better prepare for the next decade of rapid digital change.
Main Topics:
- The evolution from legacy networks to SD WAN and AI-driven architectures
- Key shifts and future predictions in enterprise networking
- The role of wireless technology in edge and mobile connectivity
- Strategic advice for channel partners to unlock new revenue streams
- Practical solutions from Graphiant addressing MPLS, VPNs, and cloud connectivity
- The importance of focusing on value-driven conversations and customer education
- Predictions for retiring traditional networking solutions in favor of innovative, scalable solutions
Timestamps:
00:00 - Welcome and introduction with Blaise Brady, a leader in enterprise networking
01:02 - The rapid evolution of enterprise connecting technologies in the cloud and AI era
04:13 - Key historical shifts in enterprise network architectures, SD WAN's race to the market
05:51 - Comparing SD WAN to legacy solutions and the age of “dinosaur” technologies
07:09 - Current state of the technology industry and the importance of channel growth
10:00 - Trends CIOs should focus on: from hardware to software-defined and operational expenses
16:34 - Impact of AI on network architecture, workloads, and automation
20:28 - The escalating demand for throughput and security driven by AI and big data
22:16 - Wireless technology’s role in edge and mobile enterprise connectivity
23:28 - Curiosity and openness in adopting new network strategies and edge connectivity
24:24 - Strategic advice for partners: shifting from circuit slinging to blue ocean opportunities
26:49 - Displacement of traditional MPLS and VPN solutions by innovative networking models
28:32 - What problems Graphiant addresses and ideal customer profiles
35:59 - Predictions for enterprise networking over the next five years, including the retirement of MPLS
36:36 - The best career advice: ask for what you want and embrace evolution
37:38 - Final thoughts: focusing on value and success in network strategies
Resources & Links
- Graphiant - Network as a Service
Connect with Blaise Brady:
Remember: Focus on delivering value through your solutions and conversations, and success will follow. Thanks for listening to The Wireless Way!
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The Future of Wireless Connectivity: Insights from Christian Rouffaert
In this episode of The Wireless Way, Christian Rouffaert, CEO of Teragence, shares his deep expertise on the evolving wireless landscape, especially around indoor connectivity, data-driven insights, and emerging technologies like 5G and beyond. Whether you're a tech advisor or a business leader, understanding these trends is crucial for staying ahead.Key Topics:
- How wireless networks are transforming with 5G, IoT, edge computing, and AI
- The importance of actionable network intelligence versus proxies and projections
- Challenges and solutions for indoor wireless in warehouses, theaters, and retail
- Building owner and real estate perspectives on connectivity as a value driver
- Tools and data services Terigence offers for network planning, fault diagnosis, and digital twins
- The role of storytelling to simplify complex wireless concepts for non-technical stakeholders
- Future outlook: The growing need for indoor coverage and 3D modeling of buildings
- The fragmentation of the wireless supply landscape with private networks and diverse providers
In this episode:
- Christian's career journey from data centers to wireless and his approach to translating massive network data into actionable insights
- The challenges of indoor mobile connectivity and innovative ways to address them
- How real estate development and retail chains are increasingly prioritizing connectivity
- The importance of clear storytelling in technology—what it really means to improve network performance
- Exciting prospects: The transition towards AI-enabled, low-latency 6G networks
Timestamps:00:00 - Introduction to the episode and Christian Rouffaert background
02:12 - Christian's unexpected career pivot and the importance of storytelling in tech
05:07 - Turning network data into actionable insights and customer outcomes
10:18 - Challenges in indoor wireless connectivity and how to address them
13:40 - The language barrier between technical providers and real estate developers
15:35 - Decision matrices to choose the right wireless solution for buildings
19:43 - Trends in indoor connectivity and the impact on real estate economics
22:11 - What Teragence offers: data products, digital twins, and consulting
26:40 - Use cases: theaters, hotels, retail, and hospitality
29:40 - Planning for private cellular networks in underserved areas
42:41 - The future of indoor connectivity: 6G and evolving architecture
45:17 - The importance of agility and adapting to rapid technological change
48:33 - Final thoughts on security, device sprawl, and AI's role
49:28 - Wrapping up and staying connectedResources & Links:
- Teragence
- Christian Rouffaert - LinkedIn
- Digital Twin concept
This episode offers a comprehensive look at the converging worlds of wireless technology, data, and real estate development. Christian's insights clarify why understanding and simplifying network data is more critical than ever—and how the industry will evolve in the coming years. Whether you're planning new indoor deployments or thinking about future network standards, there's a wisdom here for every technology architect and business leader.
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In this episode, Kevin Dias discusses the core principles of his "Problem First Method," emphasizing the importance of understanding customer problems deeply before jumping to solutions. Kevin shares stories from his experience in SaaS and healthcare, illustrating how problem-first thinking leads to better product outcomes and avoids costly missteps.Key topics:
Mastering Problem First Thinking to Build Better Products with Kevin Dias
Key Topics:
The core difference between problem-first and solution-first thinking
Implementing the feature alignment document for better problem framing
The significance of asking “why” multiple times to dig deeper into customer pain points
Lessons from real-world stories: failures and successes in product development
The role of AI in accelerating development while maintaining human curiosity and critical thinking
Strategies for teams to avoid solution fixation and foster customer-centric innovation
Practical tools to identify the root causes of issues before building solutions
How digital transformation impacts customer expectations and problem-solving
Timestamps:
(00:00) - Introduction: Why understanding the problem is essential for product success
(01:12) - Kevin Dias’ background and the problem-first framework
(02:10) - The impact of media and cultural experiences on thinking
(03:03) - How a shift from solution to problem focus emerged in Kevin’s career
(04:01) - The story of developing a solution for teletherapy privacy—without enough discovery
(05:09) - Applying the Five Whys to reveal underlying problems in diverse industries
(06:35) - The influence of AI in development speed and the importance of human oversight
(07:45) - The problem atlas and planning versus feature roadmaps
(09:05) - The cultural shift in customer sophistication and its effect on product design
(10:09) - How to cultivate problem-first thinking within teams and leadership
(11:36) - Practical application: avoiding building the wrong solution and saving resources
(13:04) - Stories from healthcare and other industries illustrating the problem-first approach
(14:01) - The importance of asking better questions for long-term success
(15:30) - The role of curiosity and critical thinking amid rapid tech advancements
(16:49) - Avoiding “solution fixation” and focusing on customer needs
(17:45) - Implementing the problem atlas in teams to prioritize effectively
(19:25) - How AI tools should complement, not replace, analytical thinking
(20:45) - Building a strategic mindset: mastering the five whys for better outcomes
(22:14) - The importance of framing problems clearly before solutions
(23:45) - When and how to move problems to the top of planning documents
(25:28) - Real-world examples of resource savings through problem-centric planning
(29:52) - Learning from failures: the impact of insufficient problem discovery
(30:45) - Tools like the five whys and problem atlas as part of strategic product management
(32:31) - How data and automation can help minimize manual work, focusing on actual problems
(36:40) - The lessons from stories of how getting to the root of problems saved or sank projects
(37:34) - Book structure and who should read it
(43:10) - The critical role of tools, skilled employees, and avoiding burnout in high-skill roles
(45:23) - Final takeaway: understanding the problem before falling for the solution
- Problem First Method - Kevin Dias buy book here and learn more.
- Kevin Dias on LinkedIn
- Problem First Method Book on Amazon
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Embracing Connectivity Innovation: Insights from Todd Holsombeck
In this episode of The Wireless Way, Todd Holsombeck shares his deep expertise on the evolution of wireless connectivity, private cellular networks, and strategic questions that unlock business value. Whether you're in sales, IT, or an architect shaping future solutions, Todd's practical insights help reframe how we approach connectivity challenges and opportunities.
In this episode:
- Todd’s journey from Navy submariner to sales and tech leader in wireless connectivity
- The importance of asking diagnostic questions to uncover real business problems
- How commercial wireless, 5G, and private cellular networks are transforming enterprise infrastructure
- Practical strategies for reducing connectivity costs while increasing reliability
- The role of intelligent management tools like wireless windows for operations efficiency
- Emergence and application of private LTE and CBRS in enterprise environments
- Future trends including 6G, Redcap, and beyond—what to watch for
- The critical importance of hybrid solutions—combining landlines, fiber, cellular, and wireless
- The impact of AI and smart overlay technology on connectivity management
- Key questions for assessing cellular backup, antenna placement, and device lifecycle
- How to identify and capitalize on opportunities around pots line replacement and IoT security
Timestamps:
00:00 - Introduction and episode overview
02:12 - Todd’s background and how he got into wireless sales
03:58 - The power of asking the right questions in connectivity solutions
05:57 - Uncovering pain points: real stories and lessons learned
08:26 - The growing role of wireless backup and redundancy in business continuity
09:41 - The evolution from traditional landlines to dual 5G connections
10:33 - Cost benefits and reliability improvements with wireless solutions
11:52 - The future of satellite connectivity: Starlink, Kuiper, and LEO
13:34 - The strategic value of intelligent visibility into networks
14:48 - Managing cellular solutions: questions to ask about performance and hardware age
15:42 - The importance of specs, device lifecycle, and ongoing maintenance
16:55 - Private cellular networks: the upcoming wave for manufacturing and healthcare
17:46 - Use cases for CBRS and private LTE in industrial and campus environments
19:06 - Neutral host opportunities for hospitals and security applications
20:37 - IoT sensors and the exponential growth of connected devices
21:24 - The importance of agility and scale in next-gen connectivity solutions
22:40 - Challenges and considerations for port line replacements and copper decommissions
24:20 - How partners can identify and build pots line opportunities
26:50 - The role of satellite and hybrid connectivity in remote and industrial settings
28:02 - AI-driven security and video analytics as connectivity value-adds
30:56 - Wireless window platform: simplifying management and reducing staffing costs
33:22 - Real-world success stories, competitive advantage, and customer-centric solutions
34:46 - Todd’s closing advice: stay informed and adaptable in the fast-changing wireless landscape
Resources & Links:
- CBRS Overview
- Epic IO
Connect with Todd Holsombeck:
This episode underscores that connectivity isn't just a network layer—it's a strategic enabler. Todd’s insights help you ask better questions, uncover hidden opportunities, and future-proof your solutions in a landscape that's evolving faster than ever. Remember, a thoughtful approach today leads to resilient, scalable, and smarter connectivity tomorrow.
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Listener Advisory: This episode discusses missing persons, drowning, recovery efforts, and grief that may be difficult for some listeners.
Discover how search and rescue teams utilize cutting-edge technology and specially trained canines to find missing persons — often saving lives instead of just recovering remains. Jeff Mogan from Georgia Canine Search and Recovery shares insights on the science behind scent detection, the importance of preparation, and how innovation is transforming search tactics.Main Topics:
- The evolution from water-based to land-based search and rescue operations
- Differences between scent detection, tracking, and human remains detection (HRD) dogs
- The significance of scent-specific tools like the Life Track Pack
- The impact of technology such as GPS, drones, sonar, and real-time tracking on search efficiency
- Volunteer commitment levels and organizational structure in canine rescue teams
- Mental health considerations and trauma management for search and rescue personnel
- Prevention strategies and tools to reduce the need for recovery missions
- Introduction and Guest Introduction
0:06 - 1:33
Chris introduces the podcast and guest, Jeff Mogan, founder of Georgia Canine Search and Recovery. 2. Jeff's Journey into Search and Rescue
3:33 - 6:44
Jeff discusses his background and how he transitioned from diving to canine search and rescue. 3. Technology in Search and Rescue
7:21 - 8:46
Discussion on advancements in technology for underwater searches. 4. Mental Health in Search and Rescue
9:14 - 10:30
Addressing the mental health challenges faced by search and rescue teams. 5. Lake Lanier and Boater Safety
11:21 - 15:34
Conversation about the reputation of Lake Lanier and the importance of boater safety. 6. Canine Search and Rescue Techniques
16:17 - 21:51
Jeff explains the different types of search dogs and their training. 7. Volunteer Commitment and Organization
27:46 - 30:32
Insights into the commitment required from volunteers and the structure of the organization. 8. Life Track Pack and Preparedness
33:20 - 35:43
Introduction to the Life Track Pack and its importance in search operations. 9. Final Thoughts and Call to Action
42:24 - 46:07
Closing remarks and encouragement to support the organization.
Resources & Links:
- Georgia Canine Search and Recovery
- Donate
- The Wireless Sway podcast
- Search and rescue technology insights
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Reimagining Connectivity and Mobility in Enterprise: Insights from MetTel’s LeadershipIn this episode, Chris Whitaker hosts Andrew Tynan, AVP of Mobile Products at MetTel, to explore the future of enterprise connectivity, AI integration, device management, and how businesses can adapt their mobility strategies for efficiency, security, and growth. With deep expertise in telecom and managed network services, Andrew shares practical insights on current trends and future predictions shaping the industry.
Timestamps:
00:00 - Introduction and host guest overview
00:30 - Andrew Tynan’s background and global telecom experience
01:27 - Impact of digital transformation on connectivity
02:22 - Emerging trends in enterprise wireless and mobility
04:03 - Addressing AI’s influence on telecom services and customer experience
05:05 - Convergence of network security systems and device-as-a-service evolution
06:01 - The importance of multi-carrier solutions for flexible work models
07:34 - How AI improves network decisions and customer support
08:30 - Internal AI applications for service efficiency at MetTel
09:55 - Next-gen capabilities: strategic, informed network decisions
11:10 - The strategic value of AI in telecommunications and customer engagement
13:10 - Challenges enterprises face: fragmentation and security risks
14:24 - How MetTel simplifies device management at scale
16:15 - Market breakdown: supporting smartphones, tablets, IoT, and other devices
18:00 - Trends in BYOD and the return to corporate-owned devices
19:24 - Security concerns driving the shift back to organization-controlled devices
21:20 - The growth of device as a service (DaaS) for scalable enterprise solutions
22:45 - Refresher cycles, lifecycle management, and future device strategies
23:24 - MDM's critical role in device security and management
24:16 - MetTel’s approach to device provisioning and automation
27:14 - Reverse logistics and end-of-life device management
29:01 - Secure device decommissioning and data destruction techniques
32:16 - Advice for technology sellers: understanding pain points without being device experts
34:54 - The importance of offboarding and lifecycle automation
36:00 - Integrations, automation, and offboarding system solutions
38:12 - Long-term industry outlook: autonomous, AI-managed networks and invisible connectivity
40:33 - Highlighting the new connected laptop-as-a-service program
42:00 - Future opportunities and closing thoughtsResources & Links:
MetTel Official Website
- Device as a Service (DaaS) Solutions
Connect with Andrew Tynan:
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What if the future of healthcare isn’t just about doctors—but about networks, AI, and data moving at the speed of light?
In this episode, we sit down with Richard Heptinstall from Ciena, a global leader in high-speed connectivity, to explore how the invisible infrastructure behind wireless networks, fiber optics, and AI is transforming healthcare—and nearly every industry. (Ciena)
From the evolution of telecom to the rise of AI-driven diagnostics, Richard breaks down how fiber, GPUs, and next-gen networks are enabling everything from real-time medical insights to smarter cities and faster emergency response.
If you want to understand where wireless, AI, and healthcare innovation are headed—and what’s driving it behind the scenes—this episode is a must-listen.
What You’ll Learn
- How fiber optics powers modern wireless networks and AI workloads
- The evolution from landlines to a fully connected, wireless-first world
- Why AI is revolutionizing healthcare diagnostics and outcomes
- The critical role of GPUs in training AI models
- How AI is expanding into smart cities and emergency management
Why It Matters
AI isn’t just software—it’s powered by massive infrastructure. Companies like Ciena are building the high-capacity networks that make real-time AI possible, enabling breakthroughs in healthcare, data centers, and global connectivity. (Ciena)
Chapters
00:00 – Introduction & Overview
00:27 – Meet Richard Heptinstall
01:21 – Telecom Evolution
03:09 – Enterprise Connectivity Today
04:43 – The Smartphone Revolution
06:28 – AI & Emerging Technologies
09:13 – AI in Healthcare
11:55 – Optical Networks & Solutions
14:22 – Healthcare Use Cases
18:25 – AI Beyond Healthcare
20:14 – AI in Emergency Management
21:30 – Final Thoughts & Advice
Resources Mentioned
- Ciena
- NVIDIA GPUs
- Optical Networking & AI Infrastructure
Connect with Richard Heptinstall
Keywords (for SEO)
Wireless technology, AI in healthcare, fiber optics, telecom evolution, GPUs, smart cities, emergency response technology, optical networking, digital transformation, healthcare innovation
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In this episode, Quint Boa, founder and CEO of Cinema, shares insights on the intersection of video production, AI, and mental health. Discover how storytelling, animation, and AI can transform mental health diagnosis, treatment, and education, along with ethical considerations and future potentials.
Chapters
00:00 Introduction to Quint Boa and Cinema
02:46 Quint's Journey: From Entertainment to Mental Health
04:44 The Power of Storytelling in Mental Health
07:30 Mental Health: Historical Perspectives and Modern Challenges
09:58 The Impact of COVID-19 on Mental Health
12:12 The Birth of Cinema: Filling the Gap in Video Production
15:00 Animation in Mental Health: A New Approach
17:27 The Role of AI in Video Production
19:28 The Future of AI and Its Ethical Implications
28:46 The Trust Crisis in AI and Communication
31:19 AI in Psychotherapy: Opportunities and Challenges
33:58 The Power of Positive Thinking and Relationships
36:45 Childhood Experiences and Their Impact on Adult Behavior
38:36 The Intersection of Psychology and Business
41:06 Cognitive Offloading and the Future of Critical Thinking
42:38 The Importance of Spreading Awareness through Media
52:35 all videos files for podcast.mp4
resources
Synima
Quint Boa's Podcast -
guest links
LinkedIn - https://linkedin.com/in/quintboa
Instagram - https://instagram.com/quintboa
keywords
AI in mental health, video production, storytelling, animation, mental health diagnosis, AI ethics, healthcare innovation, mental health education, future of AI, mental health initiatives
key topics
AI in mental health diagnosis and treatment
Use of animation and storytelling in mental health
Ethical and social challenges of AI in healthcare
Storytelling as therapy
AI ethics and safety
Cognitive behavioral therapy (CBT)
Maslow's hierarchy of needs
Attachment theory
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In this insightful interview, Brian Morton, co-founder and VP of Business Development at MTS, shares his expertise on the evolving role of wireless connectivity in enterprise technology. Discover how data-only cellular solutions are transforming industries like logistics, healthcare, and retail, and get a glimpse of the future of wireless industry trends over the next three to five years.
key topics
The rise of wireless connectivity in enterprise
Data-only cellular solutions and their applications
The importance of multi-carrier SIMs and dual SIM setups
Innovative use cases in logistics, healthcare, and energy
Future industry trends including 6G and LEO satellites
Chapters
00:00 Introduction and Guest Background
00:43 Brian's Personal Interests and Travel Highlights
01:53 The Growing Importance of Wireless Connectivity in Enterprise
02:46 Why Data-Only Connectivity is a Game Changer
04:00 The Evolution of Wireless Technology and Edge Devices
05:07 The Dominance of Data-Only Cellular Solutions
07:53 Diverse Carrier SIMs and Network Reliability
09:37 Who Makes Wireless Connectivity Decisions in Organizations
12:22 Unique and Innovative Use Cases for Wireless
14:39 Mobility's Role in Enterprise Solutions
16:54 The Future of Wireless Industry in 3-5 Years
19:20 The Potential Shift to Wireless for Last Mile Connectivity
resources
MTS - Technology and Mobility Consulting - https://www.mts.com
Brian Morton's LinkedIn - https://www.linkedin.com/in/brian-morton
6G and LEO Satellite Technologies - https://www.example.com/6g-leo-satellites
guest links
LinkedIn - https://www.linkedin.com/in/brian-morton
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Supporting Veterans Through Connectivity: The Power of Cell Phones for Soldiers
In this episode, we explore how Cell Phones for Soldiers is bridging the digital divide for veterans facing homelessness, low income, or social isolation. Rob Bergquist shares insights about their innovative programs, logistics, and the transformative impact of connectivity for those who need it most.In this episode:
- The evolution of Cell Phones for Soldiers over 22 years and recent growth
- The internalization of operations and its significance for scalability
- Impact stories from stand down events and real-world veteran connections
- The digital stand down: providing sustained access long after outreach events
- How connectivity reduces veteran loneliness and assists in crisis moments
- The sustainability model: transitioning veterans to affordable plans
- Logistical process of phone donations from collection to distribution
- How $200 can sustain a veteran’s connectivity for an entire year
- Scaling distribution through satellite points and community partnerships
- Opportunities for individuals and organizations to contribute
Timestamps
- 00:00 - Introduction & Rob's Update
- 00:28 - Leadership & Organizational Changes
- 01:21 - Internalized Operations
- 02:23 - Celebrating 22 Years
- 02:53 - Evolution to Digital Solutions
- 03:47 - Impact of Stand Down Events
- 04:14 - Veteran Stories
- 05:08 - Digital Stand Down Concept
- 07:47 - Connectivity & Mental Health
- 09:19 - Program Sustainability
- 11:49 - Phone Donation Logistics
- 12:26 - Donation Process Breakdown
- 13:21 - Non-Refurbishable Devices
- 14:12 - Device Resale Decisions
- 15:26 - Future Goals & Expansion
- 16:22 - Role of Military Organizations
- 17:48 - Scaling Through Partnerships
- 18:14 - How to Contribute
- 20:05 - Closing Thoughts
- 21:16 - Importance of Connectivity
Resources & Links:
Cell Phones for Soldiers Official Website
Donate to Cell Phones for Soldiers
Guide on Phone Recycling & Donation
Connect with Rob Bergquist:
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The Wireless Way: Unpacking Enterprise Tech, AI, and Expense Management Strategies
In this episode, Chris Whitaker hosts Hyoun Park, a market strategist with over two decades of experience in enterprise technology, to explore the evolving landscape of wireless expenses, AI integration, and operational efficiency. This interview offers actionable insights into managing complex enterprise mobility environments, leveraging AI responsibly, and aligning technology strategies with business outcomes.
- How telecom and wireless expense management have evolved from basic billing to strategic business tools in 2026.
- The impact of AI on telecom expense parsing, user democratization, and operational transparency.
- The significance of contract enforcement, governance, and compliance in long-term expense optimization.
- The debate between BYOD and corporate-owned devices, and the security and cost implications involved.
- Strategies for cross-selling IT services and expanding customer relationships over time.
- The overlooked importance of managing apps and hardware together in digital employee workflows.
- How companies can leverage actionable data for efficiency, effectiveness, and sustainability initiatives.
Timestamps:00:00 - Introduction to Hyoun Park’s background and expertise
01:45 - Hyoun's diverse career journey from music to tech and mobility
04:05 - The intersection of classical performance and enterprise technology
06:49 - Evolution of telecom expense management (TEM) and wireless expense management (WIM) in 2026
08:47 - Broader perspective: managing SaaS, cloud, and hardware expenses collectively
09:30 - Increase in demand for wireless expense management due to device proliferation and security concerns
12:51 - Cross-selling opportunities: expanding from wireless to broader IT services
14:09 - How to approach CIOs and CFOs with expense management solutions
16:32 - BYOD vs. corporate-owned device strategies and security considerations
20:31 - How AI is transforming expense parsing, democratizing telecom, and assisting end users
23:57 - Common pitfalls companies face when evaluating AI-driven operational tools
25:03 - The probabilistic nature of AI and importance of data governance and testing
26:45 - Overhyped vs. undervalued aspects of AI in business contexts
29:17 - Beyond cost savings: features and strategic advantages of expense management platforms
32:53 - Actionable data and the importance of real-time insights for operational efficiency
36:49 - The significance of managing apps and devices in tandem for digital employee workflows
38:22 - How Calero integrates mobile and SaaS management into a unified platform for better control
39:01 - Final thoughts: embracing technology to build strategic, efficient, and sustainable enterprisesResources & Links:
- Calero - Telecom and Mobility Management Platform
- Hyoun Park - LinkedIn
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The Future of Telematics and IoT with Michael Kaloussian
Unlock the power of IoT and telematics in fleet management, sales strategies, and safety innovations through this insightful conversation with Michael Kaloussian. Discover how intelligent solutions are transforming operations, addressing customer pain points, and creating new revenue streams.
In this episode:
- How Michael's childhood interest in technology sparked his telecom and IoT career.
- The evolution from wireline to wireless and the infancy of GPS/tracking tech.
- The significance of AI in telematics, especially AI-driven dash cams and driver safety.
- Practical tips for sales pros: shifting from product features to solving business outcomes.
- The critical role of flexible device selection supporting over 2000 makes/models.
- Unique customer stories showcasing scalable solutions for asset and cargo tracking.
- How telematics enhances safety, liability management, and driver exoneration.
- The importance of customization and integration for industry-specific applications.
- Michael’s personal journey overcoming cancer, emphasizing resilience and purpose.
Chapter Markers:
- 00:00 - Evolution of Telematics
- 02:27 - Meet Michael Kaloussian
- 03:46 - Tech Origins
- 04:44 - Wireline to Wireless
- 05:53 - GPS Tracking Rise
- 07:00 - Sales Tips
- 08:23 - Prospect Approach
- 09:45 - Addressing Objections
- 11:20 - Solution Scalability
- 13:00 - Customer Personas
- 14:59 - Device Versatility
- 16:29 - Market Gaps
- 17:46 - Solution Fitting
- 20:01 - AI in Telematics
- 21:58 - AI Safety Features
- 23:37 - Ethical Considerations
- 25:03 - Advanced Identification
- 26:47 - Tamper-Proof Hardware
- 28:42 - Sales Drivers
- 30:37 - Success Stories
- 32:30 - Cross-Industry Applications
- 34:43 - Subcontractor Tracking
- 36:23 - Asset-Specific Trackers
- 38:21 - Professional Services
- 40:07 - Platform Integration
- 41:02 - User Interfaces
- 43:24 - Full Cycle Solutions
- 44:23 - Partner Support
- 46:30 - Personal Story
- 47:46 - Key Takeaways
- 50:16 - Wrap-up
Resources & Links:
Astreon Official Website
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Unlocking Cloud Cost Savings and Performance Optimizations with Michael Gough
In this episode, we dive into practical strategies for managing cloud expenses, optimizing performance, and overcoming skills gaps in multi-cloud environments. Michael Gough shares his insights on how businesses can get more value from their cloud investments while maintaining speed, reliability, and security.
Main Topics:
- The critical importance of cloud cost management and optimization
- How full-stack cloud assessment drives performance and savings
- Identifying ideal clients for managed cloud services
- Key discovery questions for partners to unlock new opportunities
- The role of continuous managed services in reducing skills gaps and mitigating risks
- Examples of successful cloud optimization and cost savings, including a $100K/month example
Timestamps: 00:00 - Introduction and guest background 00:24 - The common confusion between American Eagle companies 01:15 - Overview of American Eagle's legacy web applications and history 01:56 - Differentiating between AmericanEagle.com and AEMCS.com 02:48 - American Eagle's engineering scale and channel focus 03:30 - The relevance of cloud and managed services in the current digital landscape 04:22 - How AEMCS delivers cloud performance improvements and cost savings 05:04 - Typical client discovery process and customization 06:17 - Full-stack approach to cloud optimization—from application to underlying resources 07:16 - The significance of application layer assessment and tuning 08:05 - Architecting for speed, uptime, and scalability across cloud platforms 09:46 - Cost control challenges post-COVID and real-world cloud cost example 11:00 - The $100K/month savings from optimized data access 11:37 - Ideal partner and client profiles for managed cloud services 12:40 - Strategies for partners to identify potential cloud optimization opportunities 15:14 - Managing cloud security, compliance, and ongoing security posture 16:03 - Discovery questions to help partners open conversations with clients 17:34 - The importance of ongoing management and the value of continuous optimization 18:40 - Why bad actors target the application layer and how to defend it 20:18 - Types of projects and vertical markets served in cloud optimization 26:23 - The broad industry applicability—from healthcare to transit to retail 30:30 - Final thoughts on cloud cost reduction and performance management 33:10 - Wrap-up and key takeaways for partners and businesses
Resources & Links:
- AEMCS.com — Managed Cloud Services
- Michael Gough LinkedIn
Connect with Michael Gough for expert cloud assessment and optimization strategies.
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In this episode, Chris Whitaker interviews Gazafur Mansour, CEO of Technology Rivers, discussing the evolution of mobile applications, the impact of AI on service-based companies, and the importance of user engagement. Gazafur shares insights from his journey in software development, the challenges faced in app creation, and the significance of proprietary technology for business growth. The conversation also touches on the role of culture in tech companies and the lessons learned from entrepreneurial experiences.
Takeaways
AI is transforming how businesses operate and scale.
User engagement is crucial for mobile app success.
Clarity in project requirements is essential to avoid failure.
Culture and communication are key challenges in tech companies.
Building proprietary technology can differentiate a business.
Understanding user behavior is vital for app development.
AI requires careful handling of sensitive data.
Every application has unique needs and requirements.
Tracking user interactions helps improve app functionality.
Entrepreneurs must be willing to adapt to technological changes.
Chapters
00:00 Introduction to Gazafur Mansour and His Journey
04:52 The Importance of Mobile Apps and User Engagement
09:54 AI's Impact on Service-Based Companies
14:55 Building Effective Mobile Applications
19:47 Challenges in Software Development Projects
24:55 The Role of Culture in Technology Companies
30:04 Leveraging Proprietary Technology for Growth
35:13 The Future of Mobile Apps and AI
40:06 Lessons from the Leap Podcast and Entrepreneurial Insights
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In this episode of Wireless Sway, host Chris Whitaker engages in a profound conversation with Rex A. Davis, a combat veteran, pastor, and author of 'Freefall.' They explore Rex's life journey, including his military service, a life-altering parachute accident, and the lessons learned from his experiences. Rex shares insights on legacy, the importance of serving others, and finding hope in difficult times. The discussion emphasizes the value of personal growth, faith, and the impact we leave in others' lives.
Takeaways
Rex A. Davis is a combat veteran and author of 'Freefall.'
Legacy is about what we leave in others, not for them.
Rex's parachute accident transformed his perspective on life.
Facing mortality can bring clarity and peace.
Transitioning from military to civilian life can be challenging.
Empathy and grace are essential in understanding others.
Hope is always available, even in tough times.
Serving others is a core principle of the Christian faith.
Personal growth often comes from difficult experiences.
Building relationships is crucial for lasting impact.
Sound bites
"I was flat on my back."
"There is always hope."
"God is for you, He loves you."
Chapters
00:00 Introduction to Rex A. Davis
02:24 Life Before the Military
09:25 The Meaning Behind 'Freefall'
20:39 Reflections on Desert Storm and Life Lessons
25:06 Reflections on Life and Leadership
29:10 Facing Mortality: Lessons from Combat and Accidents
34:09 Navigating the Transition from Military to Civilian Life
38:08 The True Meaning of Legacy
43:39 Finding Hope in Difficult Times
48:13 The Essence of Servanthood in Relationships
Buy the book
Keywords
Rex A. Davis, Freefall, military, legacy, hope, transition, servanthood, personal growth, faith, leadership
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Summary
In this episode of The Wireless Sway, host Chris Whitaker engages with Bryce Hayes, a seasoned global operations executive, to discuss the evolving landscape of telecom operations, the challenges faced by TSDs, and the importance of transparency and communication in the industry. Bryce shares insights from his extensive career, highlighting the complexities of onboarding suppliers, managing commission disputes, and the impact of AI on operational efficiency. The conversation emphasizes the need for collaboration between sales, operations, and suppliers to create a seamless experience for advisors and customers alike.
Takeaways
Bryce Hayes has over 30 years of experience in telecom operations.
The trusted advisor model is becoming increasingly important in the industry.
TSDs face challenges with the growing number of suppliers and complexity of services.
Transparency is crucial in resolving commission disputes and operational issues.
Onboarding suppliers requires alignment between sales, operations, and marketing teams.
AI can enhance operational efficiency but should be used to supplement human decision-making.
Effective communication is key to successful relationships between TSDs, suppliers, and advisors.
The best operational practices involve removing friction in processes.
Supplier profiles must align with the needs of the advisor community for success.
Building strong relationships between sales and ops leads to better outcomes.
Sound bites
"It's always evolving to solve the same problems."
"The trusted advisor model just continues to explode."
"Most people are open to it."
Chapters
00:00 Introduction to Bryce Hayes
02:47 Bryce's Journey in Telecom
04:42 The Evolution of Operations
05:39 Challenges in the TSD Ecosystem
09:10 Commission Disputes and Their Impact
13:18 Onboarding Suppliers Effectively
19:14 Value of TSDs to Suppliers
23:21 Improving Processes and Relationships
26:29 Identifying Ideal Supplier Profiles
26:36 Brokered Relationships in the Channel
28:58 The Importance of Transparency and Communication
32:06 Top Challenges for Operations Leaders
40:16 The Role of AI in Operations
46:31 Building Strong Relationships in the Channel
Keywords
TSD, operations, telecom, AI, supplier onboarding, transparency, communication, challenges, commission disputes, advisor community
More on Bryce
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Summary
In this episode of The Wireless Way, host Chris Whitaker engages with AI strategist Jason Lowe, exploring the complexities of AI adoption in businesses. They discuss the generational differences in comfort with technology, the fear surrounding AI's impact on jobs, and the necessity for strategic implementation of AI tools. Jason shares insights on the evolving workforce landscape, emphasizing the importance of adaptability and the development of new skills, particularly the 'Five C's'—communication, collaboration, creativity, curiosity, and critical thinking. The conversation highlights the rapid pace of AI advancements and the need for individuals and organizations to embrace these changes proactively.
Takeaways
AI adoption is often met with confusion and fear.
Generational differences significantly impact AI adoption rates.
Job displacement due to AI is a pressing concern.
AI is transforming industries faster than previous technologies.
The Five C's are essential skills for future professionals.
Companies must conduct thorough process analysis for AI implementation.
AI tools have unique strengths for various applications.
Cultural shifts are necessary for successful AI integration.
AI is an investment that requires strategic planning.
Proactive learning about AI is crucial for career sustainability.
Titles
Navigating the AI Landscape with Jason Lowe
The Future of Work: AI's Impact on Jobs
Sound bites
"Job displacement is inevitable with AI."
"Prepare for societal upheaval due to AI."
"Dive into AI now to stay competitive."
Chapters
00:00 Introduction to AI and Jason Lowe
03:48 Jason's Journey into Technology
07:08 Understanding AI Implementation Challenges
11:05 Fear and Resistance to AI Adoption
13:20 Generational Perspectives on AI Adoption
18:12 Job Displacement and Creation in the Age of AI
24:52 The Future of Work and Career Ladder Disruption
27:55 Optimism for AI and Robotics Advancements
29:57 The Future of Wireless Technology and AI
31:24 Understanding AI's Role in Business Processes
33:36 AI's Impact on Revenue Generation
36:45 Strategic AI Management in Organizations
37:48 Essential Skills for the Future Workforce
41:38 Navigating AI Tools and Platforms
48:46 Predictions for AI and Workforce Changes
AI Diatribe Also on Apple and Spotify
More on Jason
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Summary
In this episode of Wireless Sway, host Chris Whitaker welcomes Matthew Schneider, the founder and CEO of Building Inc., a real estate data company specializing in valuation, compliance, and digital twins. Matthew shares his journey from being a derivatives trader to venturing into real estate and technology, emphasizing the importance of data in the real estate industry. He discusses how blockchain technology can enhance data verification and transparency, ultimately transforming the way real estate transactions are conducted. Matthew also highlights the significance of digital twins and IoT in monitoring property performance and energy consumption, advocating for a more data-driven approach to real estate management.
The conversation delves into the challenges faced by the real estate sector, particularly regarding data integrity and the need for digital transformation. Matthew explains how his company aims to help real estate developers and asset managers transition from outdated systems to a more efficient, transparent, and trustworthy data framework. He also touches on the implications of these advancements for the future of commercial real estate, especially in light of recent market shifts and the ongoing recovery from the pandemic. Overall, this episode provides valuable insights into the intersection of technology and real estate, showcasing how innovation can lead to better decision-making and enhanced property management.
Takeaways
Data is a key player in real estate.
Blockchain technology can verify data and enhance transparency.
Digital twins allow for real-time monitoring of property performance.
The real estate industry is transitioning to digital markets.
Trustworthy data can reduce risks and improve investment outcomes.
Chapters
00:00 Introduction to the Wireless Web and Guest Introduction
02:06 Matthew's Journey from Trading to Real Estate
05:23 The Importance of Data in Real Estate
07:35 Understanding Blockchain and Data Continuity
08:55 The Role of Digital Twins in Property Management
11:22 How Companies Benefit from Matthew's Expertise
16:08 Integrating ESG into Real Estate Data
18:37 The Future of Smarter Cities and Data Accountability
24:14 Adoption Rates of Digital Transformation in Real Estate
26:02 The Shift in Property Management
26:57 Blockchain as a Solution
28:14 Short-term vs Long-term Benefits of Digitization
32:12 Trends in Building Management
34:37 Learning from Past Disasters
38:35 The Future of Real Estate Technology
40:48 Commercial Real Estate Recovery Post-Pandemic
44:07 The Importance of Data Transparency
More on Matthew
More on Building
Code and Concrete Podcast
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Navigating AI and Security Assurance with Pukar C Hamal
In this episode of The Wireless Way, host Chris Whitaker sits down with Pukar C Hamal, founder and CEO of SecurityPal AI, a company that addresses security assurance bottlenecks affecting enterprise deals. Pukar shares his journey from Kathmandu to Silicon Valley, emphasizing the potential of leveraging global talent and the transformative power of technology. The discussion delves into the complexities of AI, the importance of cybersecurity, and the evolving landscape of technical talent. They also explore how AI can enhance efficiency in businesses and discuss the future of work in an AI-driven world. Despite several technical hiccups during the recording, the episode is a compelling conversation about technological advancement, security challenges, and human ingenuity.
00:00 Introduction and Guest Welcome
00:59 Pukar's Background and Journey
01:20 The Value and Impact of AI
02:02 Building a Tech Company in Silicon Valley
04:11 Silicon Peaks: Bridging Silicon Valley and Kathmandu
05:24 Pukar's Early Fascination with Technology
09:16 Founding Security Pal AI
15:11 The Growing Importance of Security Assurance
18:30 Challenges and Opportunities in Cybersecurity
19:56 Pukar's Startup Experience
20:33 Hiring Elite Technical Talent
21:13 Debunking the Myth of Technical Talent
23:27 The Future of Jobs in the Age of AI
27:20 Introducing SecurityPal AI's New Product
29:04 The Role of AI in Enhancing Human Work
32:57 Final Thoughts and Future Outlook
38:25 Closing Remarks and Technical Difficulties
More on Pukar C Hamal
More on SecurityPal AI
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Exploring the Future of Technology with Evan Kirstel
In this episode of The Wireless Way, host Chris Whitaker interviews Evan Kirstel, a B2B social media maven and tech industry storyteller with over 30 years of experience. They discuss Evan's journey in the tech industry, the evolution from 1G to 5G, and the exciting future of AI and 6G. Evan emphasizes the importance of being a content creator rather than just a consumer and shares insights on the impact of AI, wireless technology advancements, and the potential of new tech innovations. The conversation also covers the significance of continuous learning and staying adaptable in the rapidly evolving tech landscape.
00:00 Introduction and Guest Welcome
01:09 Evan Kirstel's Journey in Tech
03:03 The Exciting World of Content Creation
03:53 Advice for Tech Enthusiasts
09:19 The Impact of AI in Content and Business
12:33 Future of Wireless Technology
15:33 Closing Thoughts and CES Preview
More on Evan
More on TechImpact TV
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In this episode of The Wireless Way, host Chris Whitaker engages in an insightful conversation with Dennis Osha, founder and chairman of Mobile Mentor. The discussion delves into Dennis's journey from working with Nokia in the 1980s to establishing Mobile Mentor in 2004. Dennis shares how his company has become a global leader in modern endpoint management and security, earning multiple Microsoft Partner of the Year recognitions. The episode covers various stages of the company’s evolution, including its pivot during the global financial crisis, partnership with Microsoft, and focus on Intune. Dennis also offers an in-depth analysis of current challenges and future trends in endpoint management, cloud security, and AI integration, underscoring the importance of unlocking the full potential of Microsoft 365 for optimal business outcomes.
00:00 Introduction and Guest Introduction
01:33 Dennis Osha's Background and Mobile Mentor's Origins
03:05 Transition from Engineering to Business Focus
05:21 Challenges and Pivotal Moments
12:14 Evolution of Mobile Mentor and Partnership with Microsoft
16:57 Current Trends and Future Directions
20:54 Challenges in AI Implementation
21:08 Data Security and Initial Findings
21:33 Skillset and Training for AI Tools
21:45 Board's Inquiry and ROI Model
22:31 Types of Companies and AI Adoption
23:35 Future of Device Management and Security Tools
26:33 Proliferation of AI Tools
27:31 Ideal Customer Profile
33:20 Sales Cycle and Marketing Strategies
36:36 Final Thoughts and Reflections
More on Denis
More on Mobile Mentor
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A Journey Through Wireless Technology, Fostering Pets, and Outdoor Adventures with Madison Beedy
In this episode of The Wireless Way, host Chris Whitaker welcomes Madison Beedy, Director of Channel Sales at Earthlink Business. They discuss her journey in technology, the role of Earthlink Business in providing diverse connectivity solutions, and the importance of SLAs in wireless internet services. Additionally, Madison shares her experiences as an active foster volunteer with the Arizona Humane Society and her love for outdoor activities. The episode also delves into the lessons learned from hiking and fostering pets, touching on personal fulfillment and professional success. Show notes include links to the Alliance of Channel Women and the Humane Society.
00:00 Introduction and Host Welcome
00:18 Guest Introduction: Madison Beedy
01:42 Personal Background and Interests
03:07 Journey into Technology and Channel Industry
04:38 EarthLink's Evolution and Services
06:03 Importance of Backup Connectivity
09:21 Ideal Customer Profile and Sales Cycle
17:27 Fostering and Volunteering with Humane Society
17:55 Starting the Foster Journey
18:20 Foster Fails and Successes
19:01 Unique and Memorable Fosters
19:16 Balancing Personal Pets and Fosters
20:21 Challenges and Rewards of Fostering
21:28 Temporary Care Program
22:07 Special Needs Pets
23:04 Personal Stories and Reflections
24:56 Hiking Adventures and Lessons
27:15 The Appalachian Trail Dream
28:28 Final Thoughts and Reflections
32:10 Closing Remarks and Resources
Learn more about Earthlink
More on Madison Beedy
Alliance of Channel Women
Humane Society
A Walk in the Woods book
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Navigating Cybersecurity Challenges with Mike Armistead
In this episode of The Wireless Way, host Chris Whitaker discusses the complexities of cybersecurity with seasoned entrepreneur Mike Armistead. With over 30 years of experience in creating and selling multiple tech companies, Mike shares practical lessons on persistence, timing, and leadership. The conversation delves into how AI is transforming both defensive and offensive strategies in cybersecurity, the importance of proactive security measures, and the challenges businesses face in maintaining cybersecurity amidst rapid technological changes. Mike also highlights the need for businesses of all sizes to invest in proper cybersecurity measures and the balance between innovation and risk. Tune in to gain valuable insights on how to better protect your organization in today's digital landscape.
00:00 Introduction and Host Welcome
00:23 Guest Introduction: Mike Armistead
01:56 Mike's Career Journey and Influences
04:15 Lessons from Startups and Entrepreneurship
11:43 The Impact of AI on Cybersecurity
15:21 Challenges and Innovations in Cybersecurity
26:32 Advice for Business Leaders on Cybersecurity
28:59 Closing Remarks and Resources
More on Mike
More on Pulse Security
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Merging Tech Trends and Cybersecurity: A Conversation with Maurice Hamilton Sr.
In this episode of The Wireless Way, host Chris connects with Maurice Hamilton Sr., a seasoned business leader and tech innovator. They explore Maurice's journey from a software developer to a thought leader in digital transformation, cybersecurity, and AI solutions. Maurice shares his insights on the importance of AI, cybersecurity, and how businesses can leverage these technologies effectively. The discussion delves into the evolution of technology adoption, the challenges of shifting business operations to the cloud, and the ethical considerations around AI and genetic engineering. Maurice emphasizes the need for obsessive curiosity in leadership and the potential of AI to transform businesses while maintaining ethical standards.
00:00 Introduction and Guest Introduction
01:59 Maurice Hamilton's Background and Career Journey
03:16 Early Interest in Technology
04:47 AI and Business Trends
07:52 Challenges in Digital Transformation
12:22 Adoption of Cloud and AI Technologies
17:30 Cybersecurity and Physical Security
19:33 Ethical Dilemmas in Surveillance
20:01 AI in Physical Security
20:47 Challenges in Cybersecurity
22:22 The Importance of Curiosity in Leadership
25:22 AI Tools and Their Applications
27:25 Future of Data Privacy and Technology Ethics
30:48 Cultural Shifts and Education
32:44 Final Thoughts and Optimism for the Future
Learn more about Maurice
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Revolutionizing the Channel with Energy and IoT: A Conversation with Vince Bradley
In this episode of The Wireless Way, host Chris Whitaker sits down with Vince Bradley, Founder and CEO of Abundant IoT, to discuss the transformative convergence of IoT, energy, mobility, and cloud solutions in today's tech landscape. Vince shares his extensive background in the technology services industry, including the success of Abundant IoT’s energy-focused solutions (EIoT), and the critical role of energy management and sustainability in modern enterprises. The conversation covers the state of the channel, the impact of AI and data centers on energy consumption, and practical advice for partners looking to expand their offerings to include energy solutions. Vince emphasizes the tremendous revenue and retention opportunities in the evolving tech landscape, underscoring the importance of staying ahead of industry shifts.
00:00 Introduction and Guest Bio
01:02 Vince Bradley's Career Journey
03:40 The State of the Channel and Industry Insights
06:28 Energy and IOT Convergence
11:58 Energy Solutions and Market Trends
20:26 Opportunities in Multi-Dwelling Units (MDUs)
22:18 Final Thoughts and Wrap-Up
Abundant IoT website
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In this episode of 'The Wireless Way,' host Chris welcomes Max Silber, Vice President of Mobility and IoT at MetTel, for an in-depth conversation on the latest trends and innovations in mobility and IoT. They discuss MetTel's advancements in mobile device management, IoT connectivity, fleet solutions, and mobile threat defense. Max shares insights on the importance of lifecycle management, the role of AI in edge data collection, and strategies for helping companies transition from CapEx to OpEx models. They also cover the significance of secure mobile deployments and how new technologies are enhancing safety in fleet management. Max offers practical advice for channel partners on expanding their mobility and IoT portfolios to drive revenue and solve customer problems. Tune in for a detailed look at the evolving landscape of wireless technology.
00:00 Introduction and Guest Welcome
00:37 Max Silberg's Background and Experience
03:30 Personal Insights and Early Career
06:43 Transition to Mobility and IOT
11:49 Business Growth and Industry Trends
17:37 Mobile Device Management and Security
21:12 Introduction to Mobility in Business
21:23 Exploring IoT and Fleet Management
22:49 AI and Real-Time Data in Fleet Management
27:00 Challenges and Opportunities in Mobility Sales
30:55 Strategies for Engaging Customers
36:10 The Importance of Data in AI
40:19 Final Thoughts and Call to Action
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Show Notes: From 'At Holes' to Advocates – Mastering the Art of Talking with People
Guest: Jason Raitz, President of Speak With People
Chapters
1. Introduction & Guest Welcome
Chris Whitaker introduces the episode and welcomes communication expert Jason Raitz. Jason shares his background, mission, and the inspiration behind his passion for helping people communicate more effectively.
2. The Power of Words & Early Influences
Jason recounts formative experiences, including childhood moments and the impact of words—both positive and negative—on his life and career. He introduces the concept of "speaking with" versus "speaking at" people.
3. Building Bridges, Not Walls
Discussion on how communication styles can either build trust and connection or create barriers. Jason explains the difference between using communication to empower versus control.
4. The Voices Framework
Jason introduces the "Voices Framework," an acronym-based approach to understanding communication styles (Vision, Organizer, Insight, Clarity, Empathy) and how recognizing your style can improve interactions.
5. Communication Across Generations
Exploring the challenges and opportunities of communicating in multi-generational workplaces. Jason and Chris discuss adapting communication styles to bridge generational gaps and foster collaboration.
6. The Importance of Listening
Jason emphasizes the value of listening over talking, especially in sales and leadership. He shares practical strategies for asking better questions and being fully present in conversations.
7. Body Language, Tone, and Clarity
A breakdown of the elements of effective communication: words, tone, and body language. The conversation covers the importance of clarity, confidence, and non-verbal cues in building influence.
8. Practical Tips for Professionals
Jason offers actionable advice for professionals, including the TED acronym for open-ended questions, the importance of breathing and presence, and how to make introductions more memorable.
9. Overcoming Communication Barriers
The hosts discuss common communication pitfalls, such as rambling, lack of clarity, and failing to adapt to the audience. Jason shares tips for self-assessment and continuous improvement.
10. Final Thoughts & Resources
Jason and Chris wrap up with key takeaways: clarity is kindness, healthy communication is like oxygen, and everyone has the power to amplify their influence through intentional communication. Jason shares his contact info and resources for further learning.
Links & Resources:
- Jason Raitz: Speak With People
- The Wireless Way Podcast: thewirelessway.net
- Book recommendations: "StoryBrand" by Donald Miller, "The Next Conversation" by Jefferson Fisher
Contact:
For assessments, resources, or questions, email Jason at jason@speakwithpeople.com
If you enjoyed this episode, please share it with someone who could benefit, and check out the website for more resources and feedback opportunities!
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Show Notes
Welcome to another episode of The Wireless Way! Host Chris Whitaker sits down with Paul Velusamy, founder and CEO of VerifiNow, to discuss the future of identity verification in a digital world. Paul shares his journey from tech and marketing leadership to building a platform that secures critical digital touchpoints across healthcare, banking, and customer service.
In this episode:
- How the pandemic accelerated the need for secure remote identity verification
- The rise of AI-driven fraud and the importance of liveness detection
- Real-world examples from higher education, banking, and e-commerce
- Balancing security with user experience
- Mental health awareness and the value of open conversations in tech
- Actionable advice for organizations: “Verify first, trust later”
Resources & Mentions:
- VerifiNow's Website
- More on Paul
- Cell Phones for Soldiers: repurpose old mobile devices for veterans
- The Wireless Way website: thewirelessway.net
- Previous episode with Brooke, mental health nurse practitioner
Connect:
- Contact Chris or Paul for more information or support
- Recycle old mobile devices to help veterans in need
- Always verify!
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Optimizing Wireless Expenses with Stephanie Hayes of Byte Analytics
In this episode of The Wireless Way, host Chris Whitaker interviews Stephanie Hayes, Head of Wireless Expense Analytics at Byte Analytics. They discuss the complexities of managed mobility and wireless expense management. Stephanie shares insights into how Byte Analytics optimizes corporate wireless billing to achieve measurable savings. The conversation covers common mistakes companies make in managing their wireless plans, the importance of using software for precision, and the role of AI in future optimizations. Stephanie also shares personal anecdotes about her travels and career journey. The episode concludes with actionable advice for finance leaders on avoiding overpaying wireless carriers.
00:00 Introduction and Guest Introduction
00:28 The Problem with Wireless Expenses
03:43 Stephanie Hayes' Background and Journey
05:04 Travel Stories and Personal Insights
07:32 Getting into Mobility Expense Management
10:17 Challenges in Wireless Billing
13:18 Global Optimization and Software Solutions
18:17 Challenges Faced by Mobility Providers
18:57 The Role of AI in Mobility Management
19:22 Ideal Customer Profiles and Market Opportunities
20:03 Global Optimization and Carrier Relations
24:02 Advice for Finance Leaders on Managing Carrier Costs
29:59 The Importance of Wireless Expense Management
31:03 Stephanie's Favorite Billing Story
33:22 Future Travel Plans and Business Insights
More about Stephanie
More on BYTE
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Blending Human Ingenuity and AI in Digital Transformation with Matt of Red Hawk Technologies
In this episode of The Wireless Way, host Chris Whitaker welcomes Matt, the CEO and co-founder of Red Hawk Technologies. They explore Matt's journey from a musician to a tech leader, his vision for digital transformation, and how Red Hawk's unique 'development as a service' model supports mid-market companies. Matt shares insights into blending AI with human creativity in the development process, AI's role in modern software engineering, and ensuring data integrity in IOT solutions. The episode concludes with advice for companies on navigating digital transformation, the impact of AI on the workforce, and recommended reads for business leaders.
00:00 Introduction and Guest Welcome
00:21 Matt's Background and Red Hawk Technologies
00:43 The Concept of Digital Transformation
01:59 Matt's Musical Journey
05:36 AI and Human Creativity in Development
10:22 Ideal Clients for Red Hawk Technologies
12:06 Digital Transformation and AI Readiness
15:52 Exploring IoT and Data Integrity
17:01 Challenges in IoT Implementation
20:11 The Role of AI in IoT Solutions
22:05 Red Hawk's Development as a Service Model
27:22 Advice for Embracing Digital Transformation
28:59 Final Thoughts and Book Recommendations
More on Matt
Book mentioned- Gap and the Gain
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Integrating AI in Customer Service: Insights from Nathan Strum, CEO of Abby Connect
In this episode of The Wireless Way, host Chris Whitaker welcomes Nathan Strum, CEO and co-founder of Abby Connect. Together, they discuss the integration of AI into customer service, focusing on how Nathan's company is blending AI technology with human touch to improve customer experiences. Nathan shares the journey of turning a family-owned virtual receptionist business into a thriving company, the challenges faced in implementing AI, and the importance of maintaining empathy and personal service. Chris and Nathan also explore the broader implications of AI for small and medium businesses, emphasizing the potential benefits and addressing common concerns. This episode offers invaluable insights for anyone curious about AI's role in customer service and the evolution of business technology.
00:00 Welcome to The Wireless Way
00:18 Introducing Nathan Strum and Abby Connect
01:23 The Evolution of Abby Connect
03:05 Nathan's Personal Journey and Hobbies
08:14 The Importance of Customer Experience
10:43 Embracing AI in Business
16:57 Challenges and Successes with AI Integration
18:43 Nuances of Training AI Receptionists
19:38 Handling Accents and Complex Conversations
22:12 AI Enhancing Front Desk Efficiency
23:25 AI in Sales: Enhancing Productivity
27:48 Product-Led Growth and Customer Onboarding
29:18 Advice for Small and Medium Business Owners
33:12 The Future of AI in the Workplace
35:42 Conclusion and Final Thoughts
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Enhancing Payment Solutions: A Deep Dive with Yosemite Bent from Titanium Payments
In this episode of 'The Wireless Way,' the host converses with Yosemite Bent, the Head of Strategic Partnerships at Titanium Payments. Celebrating five years of podcasting success, the host introduces Yosemite, highlighting his extensive background in financial technology and payment solutions. The discussion covers Yosemite's journey in the payment industry, significant trends, and how Titanium Payments is addressing market challenges, particularly in reducing transaction costs and integrating omnichannel payment systems. The episode also explores the competitive landscape of the payments industry, the potential for partnerships, and how technology consultants can leverage payment solutions to offer more value and unlock new revenue streams for their clients. Fun anecdotes and insights into Yosemite's unique name add a personal touch to this informative conversation.
00:00 Introduction and Gratitude
00:49 Guest Introduction: Yosemite Bent
01:47 Yosemite's Background and Experience
01:55 The Importance of Payments in Technology
04:22 Yosemite's Journey into the Payment Industry
06:35 Challenges in the Payment Market
07:34 Titanium Payments' Solutions and Innovations
08:44 Verticals and Client Success Stories
12:23 Partner Opportunities and Sales Strategies
13:55 Understanding Payment Statements
15:01 Cross-Selling Opportunities in Contact Centers
15:34 Mobile Payment Solutions
15:58 Setting Minimum Deal Requirements
16:54 Understanding Customer Business
17:53 Unique Use Cases in Payment Processing
20:34 Partner Opportunities and Competition
22:33 Sales Cycle and Partner Involvement
25:14 Podcast Conclusion and Final Thoughts
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Mastering Sales Funnels and Predictive Analytics with Alex Fender
In this episode of The Wireless Way, host Chris Whitaker welcomes Alex Fender, the chief funnel scientist and founder of Funnel Science. Alex shares his journey from being a US Marine Corps veteran to becoming a tech entrepreneur specializing in sales funnel optimization and predictive analytics. The conversation covers Alex's background in logistics and technology during his military service, his transition into the tech world, and the founding of Funnel Science. Alex discusses the importance of applying scientific methods to sales funnels, understanding return on investment (ROI), and the challenges companies face with data accuracy and process integration. The episode also touches on the role of AI and technology in modern business strategies, the significance of call tracking and recording, and provides insights into decision-making processes at different management levels. Alex emphasizes the need for constant testing and measurement to achieve better business outcomes. The episode concludes with a call to action for businesses to seek help and invest in proper tools and processes to optimize their operations.
00:00 Introduction and Gratitude
00:53 Guest Introduction: Alex Fender
02:44 Military Background and Early Tech Ventures
07:19 From Marine Corps to Funnel Science
13:49 Challenges in Marketing and Sales Funnels
16:33 Importance of Data Accuracy and Integration
18:14 Leadership and Accountability in Business
22:22 Customer Frustrations with Complex Processes
23:52 The Importance of Speed in Customer Service
25:18 Adoption of AI and Technology in Business
27:05 Challenges with AI Implementation
30:14 Decision Makers and ROI in Business
37:42 Call Tracking and Quality Control
40:33 Final Thoughts and Advice
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Meals, Mercy, and Mission: Bob Bradley's Journey with The Salvation Army
In this special episode of 'The Wireless Way,' host Chris Whitaker speaks with Bob Bradley, Chair of the Emergency Disaster Services Committee at the Salvation Army's Modesto Citadel. Bob shares his remarkable journey from construction and cable manufacturing to his life of service with the Salvation Army. Listeners learn about the organization's extensive food security initiatives, daily meal programs, and emergency disaster response efforts. Bob recounts personal experiences that underline the impact of their work and the essential role the Salvation Army plays in supporting vulnerable communities. Chris and Bob also discuss the importance of community collaboration and volunteerism. The episode culminates with staggering statistics on the Salvation Army's outreach in Modesto, California in 2024, showcasing the breadth and depth of their mission to uplift those in need.
00:00 Introduction and Episode Overview
00:41 Guest Introduction: Bob Bradley
02:29 Bob Bradley's Background and Career Journey
08:53 Daily Operations at the Salvation Army
13:02 Mobile Canteen Service and Disaster Response
17:50 Challenges and Community Support
20:24 Community Contributions and Fundraising
21:04 Programs for Kids at the Red Shield
21:40 Public Relations and Awareness
22:20 Collaboration to Combat Food Insecurity
23:40 Emergency Disaster Services (EDS) Operations
25:23 Memorable Volunteering Experiences
28:47 Personal Stories and Reflections
30:50 Final Thoughts and Gratitude
33:42 Salvation Army's Impact in 2024
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In-Depth Conversation on Telecom and Personal Growth with Charlie Rodriguez
In this episode of The Wireless Way, host Chris Whitaker interviews long-time friend Charlie Rodriguez, a seasoned telecom professional. The conversation kicks off with personal anecdotes and an apology from Chris for the delayed invite. Charlie shares his inspiring journey of overcoming personal struggles, including battling alcohol addiction and coping with the loss of his daughter to cancer. He also discusses his professional achievements and the evolution of the telecom channel, especially post-COVID. The episode dives deep into the cutting-edge solutions offered by KORE Wireless, focusing on purpose-built devices in healthcare and other industries. The discussion aims to motivate, educate, and inspire listeners, making it a must-watch for anyone interested in telecom innovations and personal resilience. Don't miss this heartfelt and insightful conversation!
00:00 Introduction and Guest Apology
00:39 Charlie's Professional Background
03:11 Personal Struggles and Triumphs
04:59 Overcoming Alcoholism
11:29 Charlie's Journey into Telecom
14:09 Reflections on the Telecom Industry
14:29 Career Journey at KORE Wireless
15:43 Changes in the Channel Post-COVID
16:44 Challenges in Partner Engagement
19:01 The Evolution of IoT and AI
20:45 Winning with Purpose-Built Devices
21:18 Healthcare Solutions and RPM
23:12 The Importance of Purpose-Built Devices
28:03 KORE's Comprehensive Solutions
30:04 Conclusion and Final Thoughts
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Mastering Technology and Mobility Expense Management with Jared Parker
In this engaging episode of 'The Wireless Way,' host Chris Whitaker welcomes Jared Parker from One Source. They delve into Technology Expense Management (TEM) and Managed Mobility solutions, detailing how these services can streamline operations and optimize costs. Jared highlights the importance of visibility into expenses, the integration of wireless management, and shares insightful strategies for partners to add value and trust in client relationships. Tune in for actionable advice on leveraging TEM and mobility to enhance business efficiency.
00:00 Introduction and Guest Introduction
02:13 Jared Parker's Career Journey
03:32 The Science and Art of Marketing
10:33 Mentorship and Patience in Career Growth
18:52 The Evolution of the Channel
21:54 Embracing Change in Business Relationships
22:49 Challenges in Scaling Family-Owned Businesses
24:07 The Importance of Trust in the Industry
25:09 Shifting from Direct to Channel Sales
26:01 The Role of General Practitioners and Specialists
26:50 Encouraging Partners to Expand Their Offerings
29:41 Technology Expense Management (TEM) Trends
34:52 The Complexity of Mobility Management
42:26 BYOD and Corporate Device Management
45:05 Final Thoughts and Parting Words
More about Jared
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The Shift to Channel-First Strategy with Epic IO's McKenzie Maness and Taylor Costello
In this episode of The Wireless Way, host Chris Whitaker is joined by McKenzie Maness and Taylor Costello from Epic IO. Together, they discuss the importance of a channel-first strategy, trends in the technology sector, and share valuable insights on how trusted advisors can better serve their clients. Learn about the new Wireless Window solution and how it adds significant value for partners and their customers. Additionally, McKenzie and Taylor share personal stories, career journeys, and their thoughts on the evolving landscape of tech sales. Stay tuned for an engaging discussion that blends professional advice with a touch of humor.
00:00 Introduction and Welcome
00:48 Meet McKenzie Maness
01:41 McKenzie's Journey into Technology
04:12 Meet Taylor Costello
04:42 Taylor's Unique Path to Technology
09:23 Changes in the Channel
15:11 Epic IO's Channel-First Approach
20:35 Channel Culture and Transitioning Trust Advisors
21:36 Expertise and Supplier Selection
23:16 Expanding Sales and Customer Stickiness
26:19 Winning with Advanced Technologies
31:06 Private Cellular Networks and AIoT
35:42 Introducing Wireless Window
39:03 Final Thoughts and Book Recommendations
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Unlocking the Future of Physical Security with PhySaaS – Josh Dickinson's Journey
Join us for an enlightening episode of The Wireless Way with Josh Dickinson, leader at PhySaaS (Physical Security as a Service). Hear about Josh's entrepreneurial journey, from starting in telecom at 16 to co-founding multiple successful companies. Learn about PhySaaS’s unique approach to physical security, incorporating advanced AI and Verkada hardware into a turnkey solution for businesses. Josh details the state of the security industry, the importance of integrating physical security into cybersecurity, and practical advice for partners looking to enhance their offerings. With engaging insights on market trends, customer profiles, and the ROI of security solutions, this episode is a must-watch for tech enthusiasts and business leaders alike. Don't miss out on Josh's unique perspective and invaluable advice!
00:00 Introduction and Guest Welcome
01:38 Josh Dickinson's Career Journey
02:48 Founding PhySaaS
04:21 Understanding PhySaaS and Its Offerings
06:00 State of the Security Industry
10:20 AI Integration in Security Solutions
12:24 Event Highlights and Industry Insights
15:22 Access Control and Compliance
17:13 Innovative Security Solutions: License Plate Reading Cameras
17:30 Integrating Access Control Systems with Emerging Technologies
18:18 Partner Profiles: How to Sell Security Solutions
18:42 Six-Step Process for Simplifying Security Sales
21:01 Maximizing ROI and Overcoming Security Challenges
24:57 Trends in Security: New Builds vs. Existing Structures
29:11 The Importance of Managed Security Solutions
30:31 Final Thoughts and Encouragement
Learn more about PhySaaS here
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Navigating Cloud-Based Physical Security with Philip Heaton from Your Six
In this episode of The Wireless Way, host Chris Whitaker sits down with Philip Heaton, the Commercial Success Manager at Your Six, Inc., a company specializing in cloud-based physical security solutions. They discuss the evolution of security technology to cloud-based infrastructure, the importance of making technology accessible, and the advantages of a proactive security approach powered by AI and edge computing. Heaton shares insights on the current state of the industry, highlights the necessity of educating clients about cloud solutions, and emphasizes the role of cybersecurity. They also explore opportunities in various industries, including heavily regulated sectors and multi-location enterprises. The conversation highlights the significance of asking the right questions to identify potential security needs and partnering with knowledgeable consultants to deliver effective solutions.
00:00 Introduction and Guest Welcome
00:18 Philip Heaton's Background and Role at Your Six
01:07 Personal Insights and Family Life
02:07 Journey into Physical Security
03:47 Customer Service and Sales Philosophy
05:41 Challenges and Education in Cloud Security
09:28 Evolution of Physical Security Industry
12:17 Cloud and AI in Physical Security
17:12 Cybersecurity and Data Protection
20:19 Understanding Network Vulnerabilities
21:42 Exploring AI and Fog Computing
24:11 Wireless and Solar-Powered Camera Solutions
27:45 The Growing Importance of AI in Security
29:38 Opportunities in Cloud and Multi-Location Solutions
33:05 Selling to Existing Customers
36:07 Identifying and Upgrading Old Camera Systems
38:41 Final Thoughts and Sales Strategies
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Finding Money in Mobility: A Strategic Approach to Managed Services with Dataprise
In this special episode of the Wireless Way, the host welcomes guests Chaz from Dataprise and John Gonzalez. They discuss the expansion and growth of Dataprise, the importance of travel in business, and their roles at the company. The conversation includes an update on John’s personal achievements and travels, as well as Chaz's introduction of the 'PB&J pitch' for business resiliency, combining cybersecurity and disaster recovery as a service. The episode further delves into the 'trifecta' of solutions offered by Dataprise: savings in cybersecurity insurance, Azure optimization, and Managed Mobility services. The guests explain how these solutions can save companies money and optimize resources, emphasizing the importance of managing mobile devices better. They also highlight the benefits of asking additional questions to uncover potential savings in organizations. The episode encourages partners to explore these new opportunities for added revenue through Dataprise's comprehensive service offerings.
00:00 Introduction and Guest Welcome
00:19 John's Update and Personal Life
01:59 Chaz's Introduction and Role
03:26 The Peanut Butter and Jelly Pitch
04:55 Importance of Mobile Device Management
07:35 The Trifecta of Found Money
13:18 Managed Mobility Services Explained
16:31 Partner Success Stories and Final Thoughts
22:26 Conclusion and Farewell
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Empowering Veterans Through Technology and Career Transition
In this episode of 'The Wireless Way,' host Chris Whitaker interviews Jared Shephard, CEO of Hypori and founder of Warrior Ethos. Shephard discusses Hypori's innovative secure virtual mobility solutions tailored for both BYOD and enterprise environments, emphasizing security and privacy without the pitfalls of traditional mobile device management. Beyond tech, Shephard dives into his personal journey from a high school dropout and Army infantryman to a successful CEO, underlining the importance of career transitions for military veterans. He elaborates on how Warrior Ethos assists veterans in navigating life post-service, providing career development and mentorship. A variety of topics are covered, including leadership, the significance of cybersecurity, and the role of veterans in the civilian workforce.
00:00 Introduction and Host's Background
00:51 Guest Introduction: Jared Shephard
02:21 Jared's Journey and Military Experience
05:26 Hypori: Revolutionizing Mobile Security
09:58 Technical Insights and Use Cases
16:12 Challenges and Limitations of Hypori
17:30 Warrior's Ethos and Personal Reflections
19:50 The Ultimate Sacrifice Redefined
21:05 Starting a Company and Giving Back
21:38 Meeting a Wounded Soldier
22:41 Recruiting Wounded Soldiers
23:49 The Birth of Warrior's Ethos
24:20 Transitioning from Military to Civilian Life
25:32 The Importance of Financial Literacy
30:00 Sales Skills in the Military and Civilian World
33:15 Final Thoughts and Advice for Veterans
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Revolutionizing Fleet Management with Azuga: A Conversation with Chris Johnson
In this episode of 'The Wireless Way,' the host welcomes Chris Johnson, Vice President of Business at Azuga, a Bridgestone company. The discussion delves into how fleet management solutions are transforming business operations and enhancing safety. Chris shares his journey, insights into the evolving telematics industry, and practical applications of advanced fleet tracking technologies. They explore the importance of strategic partnerships, the value of actionable data, and the emotional connections in business relationships. Personal anecdotes highlight the impact of these technologies on both business and personal safety.
00:00 Introduction and Recent Successes
00:22 Guest Introduction: Chris Johnson from Azuga
02:00 Chris Johnson's Background and Career Journey
03:46 The Evolution of Fleet Management Technology
07:29 The Role of Trusted Advisors in Fleet Management
08:40 The State of the Fleet Tracking Industry
11:47 Leveraging Technology for Fleet Safety and Efficiency
16:26 Engaging with Clients: Questions and Strategies
21:50 Emotional Connection in Sales and Marketing
24:06 The Importance of IoT in Fleet Management
25:40 Challenges and Misconceptions in Fleet Tracking
26:27 Target Markets and Ideal Clients
30:06 Personal Stories and Real-World Applications
35:00 Replacing Existing Solutions
39:00 Final Thoughts and Relationship Building
42:35 Conclusion and Call to Action
https://www.azuga.com/
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Welcome to The Wireless Way with Chris Whitaker! In this episode, Chris interviews Joel Douglas, the channel chief at Pure Talk Business. They discuss Pure Talk's offerings, which focus on providing affordable, reliable wireless solutions for small and medium-sized businesses. Joel shares insights from his career journey, including his leadership roles and expertise in the channel. Discover the unique value propositions of Pure Talk Business, such as their 100% US-based customer service and support for veteran-owned businesses. Tune in to learn how Pure Talk can help trusted advisors offer better mobility solutions to their clients and get tips for pivoting into the mobility market.
00:00 Introduction and Guest Welcome
01:09 Joel Douglas' Career Journey
01:39 Insights on Pure Talk Business
07:01 Advice for Trusted Advisors
13:12 Pure Talk's Unique Value Proposition
25:18 Veteran Support and Personal Plug
27:28 Conclusion and Call to Action
More on PureTalk and PureTalk Business
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Navigating Cybersecurity and Insurance: Insights from Industry Experts Craig Sekowski and Ralph Pasquariello
Join host Chris Whitaker on this episode of The Wireless Way, where he converses with seasoned IT executives Craig Sekowski and Ralph Pasquariello . Discover their extensive backgrounds in IT, insurance, and fintech, and get insights on the intersection of cybersecurity and insurance. Learn about their innovative CARE program (Cyber Insurance Assessment and Risk Evaluation) and how it helps businesses measure and manage risk effectively. They delve into the complexities of cybersecurity, the importance of adequate insurance, and the ever-evolving landscape of cyber threats. Featuring a discussion on the significance of multi-level security approaches and real-world examples, this episode is a crucial listen for tech enthusiasts and business owners alike.
00:00 Introduction and Host's Welcome
00:32 Guest Introductions: Craig Sekowski and Ralph Pasquariello
03:04 Craig's Career Journey
03:55 Ralph's Career Journey
07:29 The Origin of the CARE Report
12:13 Small Business Cyber Insurance Needs
19:30 Cybersecurity Trends and Challenges
27:16 Client Security Assessment
28:03 Analyzing Client Risk
28:19 Deep Dive into Threat Titles
28:38 External Network Data and Simulations
31:36 Industry-Specific Risks
33:37 Benchmarking and Remediation
35:39 Importance of Mobile Device Management
37:16 Final Thoughts and Recommendations
39:03 Conclusion and Contact Information
39:59 Introduction to Pure Talk
41:32 Cybersecurity and Insurance Insights
44:38 MDM and Corporate-Owned Devices
46:03 Partnering for Cybersecurity Solutions
49:23 Final Words and New Video Series
Learn more about The Tech Collective
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Cell Phones for Soldiers: Connecting Veterans and Their Families with Rob Berquist
In this heartfelt episode of The Wireless Way, join Chris as he welcomes Rob Berquist, co-founder of Cell Phones for Soldiers. Since 2004, this inspiring organization has sent over 10 million calling cards overseas, enabling 450 million minutes of precious communication for active duty military members. Rob shares the touching origin story of the charity, from raising $8,000 to pay a soldier’s phone bill to recycling 25 million cell phones. Learn about their Helping Heroes Home program, providing emergency assistance to veterans and their families, and discover how the organization has evolved to meet modern connectivity needs for veterans. Listen as Rob and Chris discuss the impactful stories, technological advancements, and future vision for Cell Phones for Soldiers. Don’t miss this powerful conversation on how a simple phone call can change a life.
00:00 Introduction and Episode Overview
00:15 Introducing Rob Berquist and Cell Phones for Soldiers
03:23 Rob's Story: The Birth of Cell Phones for Soldiers
07:31 Impact and Evolution of Cell Phones for Soldiers
10:03 New Initiatives and Future Plans
14:35 Partnerships and Expansion to Austin, Texas
17:16 How to Support Cell Phones for Soldiers
20:18 Final Thoughts and Conclusion
Learn more about Cell Phones for Soldiers Mobile-
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The Wireless Way - Business Paradigm Shifts & Technology with Hendreth V. Smith
Welcome to another episode of The Wireless Way! Join your host, Chris Whitaker, as he dives into the world of business paradigm shifts and technology with repeat guest Hendreth V. Smith, managing partner of Mayflower Plymouth Capital LLC. The discussion explores how companies can navigate change, drawing lessons from nature, supply chains, and well-known business success stories like Netflix. Hendreth shares his R6 framework for continuous review and adaptability in business, and emphasizes the importance of both efficiency and effectiveness in achieving sustained success. Don't miss this insightful conversation!
00:00 Welcome and Introduction
00:08 Milestones and Achievements
00:34 Guest Introduction: Hendreth V. Smith
01:55 Nature's Lessons for Business
04:30 The R6 Framework Explained
13:21 Case Studies: Blockbuster vs. Netflix
32:26 Efficiency vs. Effectiveness in Business
37:44 Closing Remarks and Upcoming Events
His book we discuss- click here
His other books- click here
His first interview with me from Dec 2022- Click here
More on Hendrith- LinkedIn
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Revolutionizing Customer Service: Guillermo Salazar's Journey with Iris CX
In this engaging episode of The Wireless Way, we welcome Guillermo Salazar, founder of Iris CX. Guillermo shares his story about how a frustrating experience with a garage door opener led him to create Iris CX, a tele-maintenance solution for property managers. We dive into how Iris CX tackles industry challenges like skilled maintenance shortages and rising costs, while improving customer experience. Guillermo also discusses his background, including co-founding a hockey stick company and his unique trilingual upbringing. Later, we explore his podcast 'Getting to Hell Yes!' focusing on sales strategies in the rental sectors. If you're passionate about technology, problem-solving, and customer service, this episode is a must-watch!
00:00 Welcome and Introduction
00:11 Meet Guillermo Salazar
00:36 The Birth of Iris CX
01:30 Guillermo's Background and Personal Life
01:46 Diving into the Podcast
02:08 Starting the Conversation
03:26 From Consulting to Leadership
04:48 Growing Up in Canada
05:58 The Calgary Stampede and Western Culture
06:56 Trilingual Upbringing
10:06 The Genesis of Iris CX
12:03 Challenges and Market Fit
18:16 AI and Data Analytics in Iris CX
26:48 Remote Troubleshooting and Efficiency
28:13 Friction-Free Customer Experience
28:53 Language Barriers and Multilingual Support
32:38 Single Family Rentals and Maintenance Challenges
34:16 The Power of Actionable Data
37:11 Sales Strategies and Customer-Centric Approaches
37:32 Launching a Podcast to Learn and Share
42:18 Compassionate Selling and Service
50:21 Final Thoughts and Takeaways
Meet Guillermo- https://www.linkedin.com/in/1guillermosalazar/
His podcast- https://podcasts.apple.com/us/podcast/getting-to-hell-yes/id1772602174
RSS- https://rss.com/podcasts/getting-to-hell-yes/
More on IrisCX- https://www.iriscx.com/
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Join host Chris Whitaker in another exciting episode of 'The Wireless Way' as he sits down with Rich Brown, the founder of Eagle Content. Dive into Rich's journey from leading top-performing sales teams to launching his own business that fills the gaps in business education. Learn about Rich’s goal-setting workshops, career development programs, and actionable insights to help professionals soar in their careers. Plus, get amazing tips for nailing interviews, and crafting effective career goals. Don't miss this insightful conversation that blends leadership lessons, strategic advice, and personal anecdotes to inspire your professional journey.
00:00 Introduction and Guest Overview
02:58 Rich Brown's Career Journey
05:35 Challenges and Growth in Business
07:18 Starting Eagle Content
15:38 Goal Setting and Career Advice
25:03 Navigating Job Market Challenges
25:46 The Importance of Networking
26:57 Effective Interview Strategies
28:09 Understanding Company Culture
28:32 Evaluating Job Requirements
29:25 Assessing Your Future Manager
32:02 Leadership Advice for Aspiring Leaders
32:54 Sales Management Insights
35:22 The Role of Continuous Training
35:59 The Basics of Effective Coaching
39:22 Upcoming Initiatives and Goals
44:58 Final Thoughts and Contact Information
Learn more- https://eaglecontentllc.com/
Complimentary Interview prep virtual course- https://courses.eaglecontentllc.com/offers/LQZ3kw4Z/checkout?coupon_code=COMMUNITY
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Exploring Private Cellular Networks with William Richmond
In this episode of The Wireless Way, host Chris Whitaker discusses the intricacies of the wireless network industry with William Richmond, GM of Cox Communications' private network team. William shares insights from his 15+ years in wireless technology, touching on the evolution and application of private cellular networks, Wi-Fi, and other wireless solutions in various industries. The discussion covers practical use cases, the benefits of blending different wireless technologies, and the innovation brought by the CBRS spectrum. William emphasizes the importance of understanding the 'why' behind technology choices and the role of enterprise in adopting these solutions to enhance efficiency and connectivity in large areas like warehouses, hospitals, and municipal sites.
00:00 Introduction and Guest Welcome
00:32 William Richman's Background and Expertise
02:26 Journey into Wireless Technology
03:28 Innovations in Wireless Solutions
05:53 Practical Applications and Use Cases
13:28 Private Cellular Networks and Industry Trends
18:06 Customer Engagement and Sales Cycle
22:51 Emerging Business Trends in Wireless Technology
23:10 Defining Private Networks: Beyond 5G
24:03 Innovative Wireless Solutions for Municipalities and Campuses
24:47 Challenges and Solutions in Large Area Connectivity
26:17 Real-World Examples: Warehouses and Retail
27:58 Navigating CBRS and Spectrum Allocation
30:53 Agriculture and IoT: The Future of Farming
31:33 Consultative Approach to Connectivity Solutions
36:22 Public Cellular Service in Modern Facilities
42:03 Final Thoughts and Future Opportunities
Lean more about Cox Private Networks- https://www.coxprivatenetworks.com/
Learn More about William- https://www.linkedin.com/in/williamgrichmond/
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Emerging Technologies & Personal Development | The Wireless Way Podcast
Welcome back to another episode of The Wireless Way! Today, host Chris Whitaker is joined by repeat guest Greg Plum for a casual round-table discussion on how emerging technologies are shaping personal development. Inspired by a LinkedIn suggestion, the duo dives into various ways AI, virtual reality, wearables, and mobile apps are impacting our daily lives—from fitness tracking and learning languages to mental health and professional growth. They also discuss the importance of human discipline in using these advanced tools responsibly. Tune in for an engaging conversation packed with real-world examples and practical advice on leveraging tech for personal growth. Don't forget to check the show notes for links to previous interviews and more resources!
00:00 Introduction and Guest Welcome
00:22 Listener's Topic Suggestion
00:55 Technologist vs. Tech Enthusiast
02:16 Impact of AI on Personal Development
06:24 Using Technology for Health and Fitness
09:12 Gamification and Mental Sharpness
15:47 Privacy Concerns and Responsible Tech Use
23:47 The Human Element in Technology
24:19 The Role of AI in Personal Development
25:19 Survey Insights and Technology Evolution
28:14 The Importance of Human Connection
29:24 Practical Tips for Managing Technology Use
31:27 AI as a Tool, Not a Replacement
34:26 Emerging Technologies in Everyday Life
39:23 Final Thoughts and Reflections
Leave a comment or suggestion here: https://thewirelessway.net/contact
Check out these other episodes with Greg- https://www.buzzsprout.com/1387000/episodes/15311875
https://www.buzzsprout.com/1387000/episodes/9280558
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In this engaging episode of The Wireless Way, host Chris Whitaker connects with repeat guest Bill Stinnett to discuss the evolving landscape of sales, particularly focusing on digital selling. They dive into topics like the necessity of continuous training, the impact of AI on sales roles, and the importance of diagnostic questioning. Bill shares his insights on the shifting dynamics of the sales profession, the role of technology in modern selling, and his upcoming book on leadership through change. Whether you're a seasoned sales professional or just starting out, this episode offers valuable advice on staying relevant and effective in a rapidly changing industry.
00:00 Introduction and Guest Welcome
00:46 The Importance of Continuous Training
02:11 Digital Selling Handbook and Its Impact
04:56 Trends in Digital Selling
06:22 The Role of Technology in Sales
07:48 Generational Differences in Sales Approaches
09:26 The Trusted Advisor Concept
12:35 Diagnostic Questioning in Sales
16:40 Future of Sales Professionals
31:32 Navigating Organizational Changes
36:10 Conclusion and Final Thoughts
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LEARN MORE ABOUT BILL
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An In-Depth Conversation With Tech Powerhouse Jason Kauffman on The Wireless Way
Join host Chris Whitaker in this compelling episode of The Wireless Way as he sits down with seasoned technology consultant Jason Kauffman. With a rich background spanning from SMBs to Fortune 50 companies, Jason delves into his extensive experience in unified communications, contact centers, IOT, cloud, mobility, cybersecurity, and more. Discover how Jason's career evolved from landscaping to becoming an industry leader with over 108 certifications. They also explore pressing issues like AI in cybersecurity, the complexities of BYOD policies, and the future of technology. Filled with personal anecdotes and industry insights, this episode is not to be missed.
00:00 Introduction and Mystery Guest Teaser
00:14 Meet Jason Kauffman: A Tech Powerhouse
01:30 Jason's Personal Side: Food Enthusiast and Family Man
07:03 Jason's Career Journey: From Landscaping to Tech Leadership
14:13 The Role of AI in Modern Technology
16:19 Cybersecurity in the Age of AI
18:57 The Role of AI in Enhancing Efficiency
19:53 Cybersecurity Threats and AI
21:40 The Shift to BYOD and Its Challenges
26:38 Content Creation and Knowledge Sharing
32:14 Final Thoughts and Future Predictions
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Resilience and Reinvention: A Conversation with Christian Ray Flores
In this episode of 'The Wireless Way,' host Chris Whitaker welcomes Christian Ray Flores, a multifaceted entrepreneur, high-performance coach, philanthropist, former International Pop Star and former refugee. The discussion delves into Christian's inspiring journey from a refugee in Chile to a successful entrepreneur and coach, emphasizing the importance of imagination, resilience, and mentorship. Christian shares his unique perspective on life's seasons, the necessity of managing stress, and the power of aiming high. They also touch on his musical career, becoming a Christian, and the critical role of therapy and coaching in achieving a fulfilling life. Tune in for an insightful conversation about breaking free from mediocrity, aiming high, and living a balanced, successful life.
00:00 Introduction and Guest Overview
00:17 Christian's Early Life and Background
03:00 The Refugee Experience
05:19 Adapting to New Cultures and Languages
06:47 Pop Star Journey
08:54 Transitioning from Music to New Endeavors
14:04 The Importance of Mentorship
17:28 The Role of Therapy vs. Coaching
18:49 Life's Seasons and Transitions
22:58 Managing Stress and Anxiety
28:43 Aim High: The Power of Ambition
30:50 Final Thoughts and Farewell
Learn more about Christian
https://www.christianrayflores.com/
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Paul Knittle, Founder and President of MTMG, is a technology leader with over 30 years of experience in IT and telecommunications. He has led international expansion for a Managed Mobility Services provider in 18 countries and built high-performing B2B teams at T-Mobile, achieving record-breaking results. At MTMG, Paul oversees a team of experts, guiding businesses through digital transformation and solving complex IT challenges. As host of the MTMG IT Roundtable podcast, he engages top executives in discussions on emerging technologies. His leadership focuses on driving growth, efficiency, and long-term success for clients.
Joe McGuire, Chief Solutions Officer at MTMG Inc., brings over 30 years of experience in sales, marketing, and business development across IT, mobility, and energy sectors. He leads a global team optimizing IT and telecom investments, specializing in MSPs, mobile management systems, and IoT solutions. Previously, Joe served as CRO at Autocavo, driving AI-powered fleet management sales, and led T-Mobile’s B2B division, managing a partner portfolio and launching its first co-selling program. As Mayor of Northvale, NJ, Joe applies his leadership skills to public service. Known for collaboration and innovation, Joe consistently delivers growth and cost savings for clients.
In this special edition of 'The Wireless Way,' the host introduces two esteemed guests, Paul Knittle and Joe McGuire, who bring decades of experience in IT, telecommunications, sales, and business development. Paul is the founder and president of MTMG, a company focused on guiding businesses through digital transformation and solving complex IT challenges. Joe, the chief solutions officer at MTMG, brings his expertise in optimizing IT and telecom investments. The conversation delves into the philosophy behind MTMG, which aims to help clients optimize their IT systems and save costs. Paul and Joe discuss their career paths, the importance of aligning IT goals with business objectives, the future of wireless technology, and the balance between corporate and BYOD policies. They also share insights from their podcasting experiences, emphasizing the human element in technology and business relationships.
More on Paul
https://www.linkedin.com/in/paulknittle/
More on Joe
https://www.linkedin.com/in/josephmcguire/
MTMG Podcast
https://www.mtmg.eu/podcast.html
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Solving Business Issues with Technology: A Conversation with Mark Bowman
In this episode of The Wireless Way, host Chris Whitaker interviews Mark Bowman, an experienced entrepreneur and technologist. Mark is the owner of Total Communications Management Services and IT Solutions Advice. com. The discussion dives into Mark's impressive career in telecommunications since the 1980s, highlighting his problem-solving skills with technological solutions and how he enjoys defying limitations. Mark discusses his journey from working at a Fortune 500 steel company to owning his businesses and providing consultancy for major institutions like the University of Pittsburgh. He shares insights into large telecommunication deployments, the evolution and future of desk phones, and the transition from traditional POTS lines. Mark emphasizes the importance of mentoring younger generations, explaining technology, and being a trusted advisor. The episode also addresses career advice for both young professionals and technologists nearing retirement, promoting lifelong learning, and improving business solutions through collaboration.
00:00 Introduction and Guest Welcome
00:56 Mark Bowman's Background and Career Journey
04:07 Insights on Technology and Problem-Solving
05:32 Mentorship and Generational Perspectives
10:10 Challenges in Large-Scale Technology Deployments
14:21 Unified Communications and Desk Phones
18:41 POTS Lines and Industry Changes
19:39 Fire Panels and Security Services
20:09 Transition to Cellular and Data Connections
20:42 Cost-Saving Tips for Businesses
22:09 Managed Mobility and Wireless Expense Management
22:59 Copper Lines and PBX Systems
24:11 Importance of Communication and Billing Audits
25:36 Challenges in IT Deployment
26:06 Advice for Trusted Advisors and Technologists
33:13 Channel Managers and Solution Bundles
36:01 Future Plans and Final Thoughts
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After spending 15 years as a lobbyist on Capitol Hill, Bill Power joined forces with Greg Praske in 1991 to co-found Association Resource Group, or ARG. Initially focused on selling affinity programs to national trade associations in Washington D.C., ARG expanded into telecommunications, where Bill learned the ropes the hard way, paving the way for the creation of the Agent Alliance. What began as a casual 'caring and sharing' group quickly evolved into The Alliance Partners, a powerful collective-buying consortium. Since 2007, Bill has served as the full-time CEO of The Alliance, guiding its growth and influence. In addition, he is a facilitator of several industry peer groups and involved in the formation of TCSP Technology Channel Sales Professionals, a nonprofit trade association for selling agents. .When he's not leading the charge in the telecom industry, Bill enjoys the simple life, tending to his 'gentleman's farm' in South Carolina.
The Wireless Way Ep. with Bill Power: A Career of Uniting and Innovating in Telecom
In this episode of 'The Wireless Way,' host Chris Whitaker welcomes industry veteran Bill Power. Bill shares his journey from Capitol Hill lobbyist to co-founding the Association Resource Group and becoming a pivotal figure in the telecom industry. Known for his hard-learned wisdom and passion for fostering community and cooperation, Bill discusses the formation of the agent alliance and his role as CEO since 2007. He delves into the complexities of the evolving channel landscape, the impact of mergers and acquisitions, and the importance of being adaptable. Bill also introduces the Technology Channel Sales Professionals (TCSP), a watchdog organization he helped establish to protect agents' interests. With down-to-earth charm, Bill emphasizes the value of relationships, customer focus, and maintaining a strong ethical foundation. This episode is a treasure trove of insights for anyone in the telecom or technology sectors looking to understand the industry's past, present, and future.
00:00 Introduction and Guest Introduction
00:18 Bill Power's Early Career and Transition to Telecom
00:59 Formation and Evolution of the Alliance Partners
01:27 Bill's Personal Life and Farm
02:43 Bill's Background and Career Journey
05:06 Challenges and Successes in the Telecom Industry
07:15 The Role and Impact of the Alliance Partners
08:57 Changes in the Telecom Channel and Future Predictions
14:19 Advice for Suppliers in the Channel
19:17 Formation of TCSP and Advocacy Efforts
23:55 The Battle with the FCC
25:26 TCSP: A Watchdog for Agents
25:57 Member Benefit Programs
26:09 Health Insurance and HR Compliance
28:13 Hiring and Training Salespeople
30:05 Peer Groups and Summary
31:30 Affordable Membership Dues
32:54 Emerging Technologies in the Channel
37:41 The Importance of Connectivity
44:19 Final Thoughts and Advice
Learn More about Bill:
https://www.linkedin.com/in/bill-power-a1177410/
Learn more about The Partner Alliance:
http://thealliancepartners.com/
Learn about TCSP
https://www.tcsp.org/
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Check out my website https://thewirelessway.net/ use the contact button to send request and feedback.
Exploring the Psychology of Food: An Inspiring Conversation with Jared Gleaton
In this captivating episode of 'The Wireless Way,' host Chris Whitaker welcomes Jared Gleaton, a nationally certified school psychologist with a unique passion for food. Chris and Jared delve into the intersection of psychology and gastronomy, discussing Jared's background, his innovative approach to food reviews, and his personal weight loss journey. Jared offers insightful perspectives on how our senses and food experiences shape our lives, providing valuable advice for both food enthusiasts and picky eaters alike. The episode concludes with a discussion on the importance of integrity in food critiques and the influence of dining environments on business meetings. Tune in for an inspiring conversation that will change the way you think about food and its impact on your life.
00:00 Welcome and Introduction
00:22 Meet Jared Gleaton
01:18 Jared's Background and Passion for Food
02:42 The Intersection of Psychology and Food
06:01 Exploring Food Critiques and Reviews
09:04 Becoming a Foodie
17:25 Advice for Picky Eaters
20:55 Overcoming Anxiety for New Experiences
21:11 Navigating Business Dinner Meetings
22:00 The Psychology of Client Preferences
24:05 Weight Loss Journey: A Personal Story
25:20 Effective Weight Loss Strategies
26:24 The Science Behind Calorie Deficit
29:34 The Role of Reviews in Restaurant Choices
30:50 The Importance of Authentic Reviews
35:44 Conclusion and Final Thoughts
His Bio:
Jared Gleaton is a nationally certified school psychologist, beloved brother, devoted son, nephew, and proud doggy dad known for his captivating food reviews and exploration of the culinary world. Jared invites readers on a tantalizing journey through diverse food landscapes, where each review becomes a portal into the intricate tapestry of culinary delights where psychology and food intersect.
With a Bachelor's Degree in Psychology from the University of Central Oklahoma, a Master of Arts in School Psychology from the University of Central Oklahoma, and a Master of Arts in Educational Leadership from East Central University, Jared combines his academic background with his passion for food to offer unique insights into the intersection of psychology and gastronomy.
As of this recording, he is residing in Bartlesville, Oklahoma, Jared brings a blend of regional pride and New England roots to his culinary adventures. His discerning palate and insatiable curiosity propel him through the bustling streets of Chicago, the vibrant neighborhoods of New York, and beyond in search of culinary excellence. From quaint bistros to renowned eateries, each dining experience becomes an opportunity for discovery as he uncovers the stories and emotions woven into every restaurant, every dish, and every bite.
Buy the Book! https://www.amazon.com/dp/B0DC5PVWDH?ref=cm_sw_r_apin_dp_177G6VNKGVA6M7KZ5J2X_1&ref_=cm_sw_r_apin_dp_177G6VNKGVA6M7KZ5J2X_1&social_share=cm_sw_r_apin_dp_177G6VNKGVA6M7KZ5J2X_1&language=en-US&skipTwisterOG=2
His Youtube channel - https://www.youtube.com/channel/UC5ZlEd1k1710Jzk0XZNXAzQ/addons
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Dr. Sal Cavaliere has been a practicing otolaryngologist and plastic surgeon for 30 years.
Over his three decades of practice, he’s grown deeply concerned over the growing dependence on medication, quick fixes, and poor nutrition that is rampant in our society.
A dedicated man of the church, he believes that God’s will for our lives is to live in great health. Through this interview and his TV show, he hopes to help you align your mindset with what God wants for you so that you can improve your life and transform your health.
In 2009 he performed more facelifts than any surgeon in America and went on to more full body cosmetic surgery. He has been bodybuilding since age 15 and states this is where he learned most about diet and nutrition and their benefits to health which was never taught in medical schools. After 30 years of watching how people die, his calling is now restoring health to the way God intended.
In this episode of 'The Wireless Way,' host Chris Whitaker sits down with Dr. Sal, a dedicated physician with over three decades of experience. Dr. Sal shares his concerns about society's dependency on quick medical fixes and poor nutrition. He emphasizes the importance of aligning one's mindset with God's intentions for health. The conversation delves into Dr. Sal's journey from fourth grade ambitions to becoming a leading cosmetic surgeon, where he observed the impact of nutrition and lifestyle on health. They discuss the health risks posed by modern food additives, the importance of home-cooked meals, and the need to understand how environmental factors and emotions affect our DNA. With actionable advice for improving diet and lifestyle, this episode aims to inspire listeners to take control of their health.
00:00 Introduction and Host's Passion for Technology
00:18 Introducing Dr. Sal: A Journey of Health and Faith
02:23 Dr. Sal's Early Inspirations and Career Path
05:41 The Importance of Home-Cooked Meals and Traditional Diets
08:14 The Impact of Modern Food and Chemicals on Health
16:55 Understanding Epigenetics and Environmental Influences
18:35 The Role of Immune System and Chronic Inflammation
29:07 Heavy Metals and Modern Health Challenges
30:44 Host's Reflection and Personal Connection
31:14 The Trigger and Evolution of Focus
31:41 Early Medical Experiences and Realizations
33:50 The Impact of Lifestyle on Health
38:15 The Healthcare System's Flaws
41:35 Practical Advice for Better Health
44:18 The Role of Diet and Detox
51:41 Final Thoughts and Inspirational Messages
Engage with me at https://discord.gg/KURj8vqQ
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Join Chris Whitaker in this episode of 'The Wireless Way' as he interviews master communications expert Michael Allosso. They discuss the importance of effective leadership and communication, particularly in a post-COVID world. Michael shares insights into his coaching techniques for CEOs and high-level executives, emphasizing the need for making people feel seen and heard. The conversation covers the challenges of maintaining work-life harmony, personal development, and the significance of continued self-improvement. Chris also reflects on their previous interview and sings a special song for Michael, who underscores the value of taking risks, preparation, and staying in the present moment. Don't miss this engaging and enlightening discussion aimed at helping professionals at all levels enhance their communication and leadership skills.
00:00 Introduction and Gratitude
00:19 Meet Michael Allosso: Master Communicator
02:06 The Power of Empathy in Leadership
02:42 Post-COVID Challenges and Adaptations
05:14 The Importance of Taking Risks
12:34 Work-Life Balance and Immersion
20:23 Good vs. Bad Multitasking
21:05 The Importance of Preparation
23:43 Balancing Work and Personal Life
26:59 The Role of Personal Development
34:13 The Power of Energy and Talent
36:47 Final Thoughts and Takeaways
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In this episode of The Wireless Way, host Chris Whitaker welcomes back Greg Plum, a seasoned expert in channel strategy and ecosystem development. Chris and Greg discuss the evolution of technology partnerships, with Greg sharing his vast experience in the communications and IT channels, and his role in Partnernomics. Greg explains the importance of alignment, effective strategies, and the science of partnering to build successful alliances. Tune in for a deep dive into what makes a successful partner program, the significance of ecosystem strategies, and valuable insights into modernizing your approach to partnerships.
00:00 Introduction and Welcome
00:56 Greg Plum's Journey
03:51 The Concept of Partnernomics
05:29 Ecosystem Strategy Explained
08:53 Challenges in the Channel
12:07 Partnernomics Framework
19:16 The Importance of Strategy
23:04 Final Thoughts and Wrap-Up
https://partnernomics.com/greg-plum/
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In this insightful episode of The Wireless Way, host Chris Whitaker welcomes John Horovitz, a veteran sales executive and leader in the mobile industry. John shares his extensive experience, from his early days at AT&T Wireless and Nextel Communications, to his career in MVNO consulting. The conversation explores how John rose through the ranks, driven by pivotal life moments and a resilient spirit. They delve deep into the trends shaping the wireless industry, the proliferation of MVNOs, and the future of 5G and IOT. John also shares practical leadership advice and reflects on his journey of continuous reinvention. Whether you're a tech consultant or a curious listener, this episode offers valuable lessons in career growth and industry insights.
00:00 Introduction and Guest Welcome
00:13 John Horowitz's Professional Background
03:23 John's Early Career and Personal Anecdotes
10:03 Transition to the Wireless Industry
13:31 Leadership Philosophy and Management Style
16:22 Current Trends in the Wireless Industry
28:22 Navigating the MVNO Business
29:07 Success Rates and Market Strategies
30:18 The Evolution of Prepaid Phones
31:43 Career Pivots and Podcasting
33:31 Overcoming Career Challenges
36:07 Building a Consulting Business
40:43 The Future of MVNO and IOT
45:12 Reflections on Experience and Ageism
52:04 Final Thoughts and Takeaways
More from Jon- https://theboonofwireless.com/
More about Jon- https://www.linkedin.com/in/jonhorovitz/
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Join Chris Whitaker on 'The Wireless Way' as he sits down with Matt McNamara from IBM to discuss the essentials of Mobile Device Management (MDM) and its evolving trends. Learn about Matt's journey into tech sales, the importance of securing mobile and laptop devices, and the crucial role of MDM in managing corporate data. Discover insightful anecdotes, customer experiences, and practical tips for deploying IBM's MaaS360 effectively in both corporate and BYOD environments. A must-watch for tech enthusiasts and professionals navigating the MDM landscape!
00:00 Getting Started and Introductions
00:26 Diving Into Mobile Device Management (MDM) with Matt McNamara
01:07 Matt's Journey into the MDM World
02:25 The Learning Curve and Mastery in MDM
04:49 Trends and Shifts in Mobile Device Management
06:38 Exploring Customer Demographics and Needs
07:36 The Personal Touch: Explaining MDM at a Cookout
12:30 BYOD Challenges and Solutions in MDM
16:11 The Insider Threat: A Cautionary Tale
17:17 Securing Devices with Geofencing and Cloud Control
18:14 Overcoming BYOD Challenges: Sales Insights and Strategies
21:34 Deployment and Support: Ensuring Customer Satisfaction
23:55 Competitive Landscape and Final Thoughts
25:55 Personal Anecdotes: The Importance of Device Security
30:03 Closing Remarks and Podcast Wrap-Up
More on Matt- https://www.linkedin.com/in/mattmacnamara/?profileId=ACoAABdBoEoB22FEUOl1VuctY0dkEQcB5yklJZ8
His YouTube channel- https://www.youtube.com/@mattmacnamara.cybersecurity
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In this episode of 'The Wireless Way,' host Chris Whitaker chats with guest David Ripner, a wireless industry veteran with 30 years of experience and founder of the mobility marketplace, about the drastic changes in the wireless industry, the importance of effective account management, and the interesting journey of mobile device lifecycle management. Ripner shares insights from his early career, starting with unusual jobs that led him into sales, then moving onto his pivot from pagers to phones as technology evolved. The discussion also delves into the specifics of Ripner's business, focusing on the buying and selling of smartphones and tablets, addressing security risks associated with improperly wiping devices, and providing a sustainable approach to device lifecycle management. The episode explores the nuances of customer demands, changes in business models over the years, and the critical aspect of securing data on decommissioned devices, emphasizing the importance of listening to customer feedback to improve services.
00:00 Welcome to The Wireless Way: Meet David Ripner
01:00 David Ripner's Journey: From Mall Surveys to Wireless Industry Leader
03:29 The Evolution of Communication: Pagers to Smartphones
06:45 The Birth and Growth of Mobility Marketplace
16:19 The Importance of Secure Device Lifecycle Management
19:27 Reflecting on 30 Years in the Wireless Industry
26:47 Final Thoughts and Closing Remarks
More about David
https://www.linkedin.com/in/davidrippner/
More about Mobility Marketplace- https://themobilitymarketplace.com/
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This special edition of 'The Wireless Way' transitions from solely audio to include video, featuring a detailed discussion with guest DBA (David Bailey Aldrich) who has recently joined GoExceed as the director of channel sales in August 2023. The conversation begins with DBA's extensive background in telecom and technology, touching upon his sales career beginning in retail at Nordstrom and his journey into the telecom and technology sectors. DBA shares personal anecdotes, including lessons learned and his passion for singing. The focus then shifts to the challenges businesses face in managing mobile environments and the solutions offered by GoExceed. The partnership between GoExceed and Spectrotel is announced, highlighting its potential to deliver comprehensive managed mobility services. DBA elaborates on the application of AI and machine learning in optimizing mobile expenses and the broader impact of managed mobility services across various industries. The conversation concludes with advice for sales advisors on leveraging GoExceed's offerings to provide value to clients and the importance of solution-oriented sales approaches.
00:00 Welcome to a Unique Edition of The Wireless Way
00:44 Introducing Guest DBA: A Telecom and Technology Veteran
01:59 DBA's Journey: From Retail to Telecom Titan
03:00 DBA's Unexpected Talent: A Singer with a Diverse Repertoire
04:02 Transitioning to Telecom: A Story of Opportunity and Growth
05:41 The Power of Perspective: Turning Setbacks into Stepping Stones
07:05 Exploring Enterprise Wireless Expense Management with GoExceed
07:32 The Surprising Lack of Awareness and Adoption in Telecom Solutions
11:50 Best Practices for Selling Telecom Solutions and Demonstrating Value
16:11 Real-World Impact: Saving Money and Streamlining Operations
18:18 Innovative Reporting and Cost Optimization
19:55 The Power of AI and Machine Learning in Business
22:31 Enhancing Device Lifecycle Management and Security
24:41 Strategic Advice for Advisors in Mobility and Expense Management
28:46 Exploring Verticals and Opportunities
31:17 Closing Thoughts and Strategic Partnership Announcement
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In this episode of 'The Wireless Way,' host Chris Whitaker interviews David Ripner, who has spent 30 years in the wireless industry. Ripner recounts starting his career with humble beginnings conducting surveys in malls, which eventually led him to sales and into the wireless sector.
He details his progression from working on pagers in 1994 to playing a significant role in establishing the Dallas market for a paging company, and later transitioning into cellular sales as the industry evolved. Ripner also discusses founding the mobility marketplace, aimed at helping businesses and government customers manage their cell phone accounts more efficiently through device management solutions. The conversation covers the challenges of data wiping, the importance of securing decommissioned devices, and how the industry's approach to device lifecycle management and business operations has changed over the years.
Ripner emphasizes the value of listening to customers' needs to evolve services and solutions in the fast-paced wireless industry.
00:00 Welcome to The Wireless Way: Meet David Ripner
01:00 David's Unique Journey into the Wireless Industry
03:29 The Evolution from Pagers to Cell Phones
06:45 The Birth and Mission of The Mobility Marketplace
08:01 The Intricacies of Device Lifecycle Management
18:13 Securing Devices: The Overlooked Aspect of Cybersecurity
19:27 Reflecting on Changes in the Wireless Industry
26:53 David's Passion for Problem-Solving and Customer Feedback
28:45 Wrapping Up: The Importance of Security and Customer Feedback
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Unusually Unusual Marketing Insights with Amy Bailey
In this episode of 'The Wireless Way', host Chris Whitaker converses with Amy Bailey, the force behind Unusually Unusual Consulting. Amy shares her journey from working for her father's call accounting business to becoming a marketing dynamo and the creator of memorable experiences, from incentive trips to marketing content enrichment. The discussion delves into the nuances of channel marketing, the effectiveness of virtual vs. in-person events, the strategy behind successful marketing swag, and the evolving landscape of channel marketing. Amy emphasizes the importance of creating memorable experiences and the impact of thoughtful marketing materials over quantity. The episode also introduces the Channel Marketing Association, founded by Amy and her partner, aimed at sharing best practices and fostering community among marketing professionals.
00:00 On the Road: A Special Episode of The Wireless Way
00:20 Introducing Amy Bailey: The Heartbeat of Unusually Unusual Consulting
02:15 Amy's Journey: From Call Accounting to Marketing Maven
05:41 Mastering MDF: Strategies for Maximizing Marketing Funds
10:53 The Evolution of Event Marketing: In-Person vs. Virtual
16:38 The Art of Follow-Up: Maximizing Event ROI
18:06 Swag Strategy: Investing in Quality Giveaways
18:31 Rethinking Swag: Quality Over Quantity
19:27 Innovative Swag Ideas: The Reader Glasses Story
21:13 Understanding Your Audience for Effective Swag
23:49 The Future of Channel Marketing and Community Building
26:26 The Evolution of Channel Marketing: Data-Driven Strategies
28:10 Personal Insights and the Unusually Unusual Company Story
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During the conversation, Alex shares her journey from retail to the IoT industry and her passion for simplifying IoT solutions. She also discusses her role as an executive producer for the film 'After Closing' and emphasizes the importance of making others feel great in sales and networking.
Alex is an experienced sales leader with a consistent multi-million-dollar
growth track record. She has extensive background in partner sales, client development, creative problem solving and team building. She has Successfully managed and promoted multiple employees throughout her career.
She has extensive experience selling to a variety of industry verticals: Healthcare, Manufacturing, Construction, Oil & Gas, Hospitality, HVAC, Mobility, Agriculture, and Retail.
Alex has spent a large part of the last two years consulting businesses on how to go to market with IoT Solutions.
In addition, she is an executive producer for a film called: After Closing.
Learn more about her: https://www.linkedin.com/in/alexmartny/
Video from My Devices on "Things IoT people say"- https://youtu.be/MEHitVDh15A?si=70VlX8MavmSTqQHf
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The episode is a conversation between the host, Chris Whitaker, and his guest, Ryan Carlson, a technology evangelist at Soracom. They discuss Ryan's journey in the field of IoT, connectivity, and the development of smart products. Ryan shares insights about building a smart product, emphasizes the importance of multi-carrier cellular providers, and the evolution of cloud native technology. He also advises on the three Ps - play, potential, and plan - for successful product development. The conversation delves into various topics including podcasting, networking, and the interconnectedness between human and technological connectivity.
Ryan Carlson is the Technology Evangelist at Soracom, a company specializing in cloud-native cellular connectivity for IoT applications. Ryan has helped pioneer connected products in energy, healthcare, transportation, and commercial services as a product owner, solutions architect, researcher, and principal IoT consultant. He has first-hand experience in product design, user research, IoT corporate strategy, and overseeing product development and go-to-market strategies. In addition, he is the host to the wildly successful podcast “What to expect when your connecting”
More on Soracom- https://www.soracom.io/us/
More on Ryan- https://www.linkedin.com/in/rjcarlson/
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Lauren Canaday studied at Virginia Tech, where she earned a BA in economics and MS in statistics. She briefly worked as civilian Army statistician before stumbling on her entrepreneurial passion—she pivoted to doing hair and running hair salons for the next decade. Teaching business classes and consulting with salon owners inspired Lauren to do additional graduate work in Organization Development at American University in 2018. When a seizure disorder diagnosis at the age of 34 required her to rethink personal/professional balance, she returned to the federal space. She spent the past five years working and consulting with federal agencies and contractors as a transformational change and customer experience specialist.
Lauren caught COVID-19 in December 2023. COVID led to myocarditis and worsened her well-controlled epilepsy. Two months later, she became one of the lucky few to survive an out-of-hospital sudden cardiac arrest—thanks to her husband calling 911 and starting CPR immediately. Her recovery proved difficult, and she left full-time employment to focus on doctor visits, daily basics, and one of her chief passions: writing.
Last summer, Lauren started a newsletter called Cognitively Intact on Substack in which she transparently shares her recovery journey. On December 1, she released a memoir called Independence Ave: How Individualism Killed Me and Community Brought Me Back about facing chronic illness, burnout, and the lifeshattering impacts of cardiac arrest. A Reddit AMA one random December Monday created a surprising worldwide platform, as reporters and organizations reached out wanting to know more about Lauren's near-death experience. She hopes that sharing her cardiac arrest story will inspire others to learn CPR and to better address needs of survivors living with chronic illness.
Cognitively Intact- Check out her Substack
As few as 6% of those who suffer sudden cardiac arrest at home survive. I'm one of them. Here, I share the brightest and darkest sides of survivorship and explore what kicks in when science leaves you hanging. Themes: epilepsy, chronic illness, PTSD.
Read her book here
Read the Article here
More on CPR training from the Red Cross.
Leave a review- https://www.facebook.com/Thewirelesswaypodcast/reviews
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He started as a PHP, JavaScript, and MySQL developer over 15 years ago. Today, we would call that full-stack, but back then, it was just a web developer. Then, he moved to the Solutions Architect role at Orange, where he has been designing solutions distributed over numerous telco systems. He has specialized in the Internet of Things domain for the last seven years. he was leading a team building IoT solutions using Azure and AWS Clouds. Finally, AWS recruited him for the IoT Consultant role. After 4 years at AWS, he decided to start an independent IoT Advisory and Training services.
Connect with Lukasz- https://www.linkedin.com/in/lukaszmpl/
Buy his book- https://www.amazon.com/dp/B0CJ339N9P
Visit his website- https://www.thingrex.com/
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Alban Sanchez is the Chief of Technology and Innovation Officer of LinkAmerica. He has a background in electronics engineering, research, and development for the telecommunications industry and, during the last decade, founded and became CEO of a company called Lantern Technologies - later acquired by LinkAmerica -. His company specialized in the development of Industry 4.0 software applications, the Internet of Things (IoT), data science, and artificial intelligence technologies. He has been a speaker in different national and international forums - including twice TEDx talk speeches - and has contributed technically and commercially to the creation of innovative technological products on industrial automation, smart agriculture, and smart cities.
For more than 20 years he also served in several positions on the Foreign Trade Promotion Agency of Costa Rica (PROCOMER), including being a board member and General Manager ai. He led strategic planning, innovation management, multiple technological projects, and several restructuring processes, which resulted in an evaluation and later recognition from the World Trade Organization WTO to PROCOMER as the best trade Promotion Agency in the world.
His combined experience in entrepreneurship, international trade, technical design, product development, and commercialization gives him an end-to-end and high-to-low-level view of the management processes involved in launching new products in the technological sector.
Learn more about Alban- https://www.linkedin.com/in/alban-sanchez-39a9624/
Leran more about Lin America IoT- https://www.linkamericalabs.com/
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Channel leader share his knowledge on how to leverage channel sales for suppliers, maximizing MDF and the power of after event plans.
If you are in need of a channel plan, or question if your plan is working, Kameron can help.
Learn more about The Channel Advisors- https://www.thechanneladvisors.com/
Learn more about Kameron- https://www.linkedin.com/in/kameronolsen/
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Spectrum VoIP and Laura Hinojosa Mathwig
This is a great discussion around a UCaaS solution and mobility being a single solution. Laura is a fantastic tech leader and leaves us with some great advice.
More about Spectrum VoIP- https://www.spectrumvoip.com/
Connect with Laura- https://www.linkedin.com/in/laura-hinojosa-mathwig-80bbb1115/
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Its that time of the year, seasons change and so do jobs. I made a challenging decision to move on from Telarus, a incredible company, I loved working there, I wish I could both jobs., really. I joined Spectrotel as their GM/VP of Mobility. Mobility is a big part of the tech stack and it is growing. Spectrotel, much like Telarus, has a fantastic leadership team and culture, I am grateful to be a part of this team.
Check out Spectrotel here. https://www.spectrotel.com/
Follow on Linkedin- https://www.linkedin.com/company/spectrotel/mycompany/
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In this episode, we hit on NDAs, supplier and partner agreements, channel conflict, legal options and the value of working with a TSB (Technology Services Broker, aka, Tech Services distributor). Also touch on redlines and contract negotiations. Maybe not the most exciting and technical episode, but such an important topic. Better call Rich. Great advice for suppliers, if you are betting on the channel and you have a bad TSD contract, you are trouble. Rich can help.
After thriving in the channel as General Counsel of Telarus for almost four years, Rich Goates started his own law firm, Goates Law Group, to support the channel more broadly. Rich has negotiated hundreds of supplier and partner agreements, subagent agreements, operating agreements, partnership agreements, NDAs, compensation agreements, performed due diligence in the acquisition context, assisted clients in resolving commission disputes without litigation, and assisted both suppliers and partners in navigating the legal issues associated with the channel. Rich lives in Heber City, UT with his wife and four children and loves fly fishing, NBA basketball, serving in church, and spending time in the mountains.
- Intro and Bio
- What’s not int the bio- how did you get to where you are today?
- What is the typical profile of your clients?
- What advice do you have for partners in terms of contracts. Also, NDAs for big deals, are partners covered by broker/Supplier agreements?
What advice do you have for suppliers, how can they get ahead of the redline back and forth?
Learn more about Rich:
https://www.linkedin.com/in/richgoates/
Learn more about his company:
https://goateslawgroup.com/
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Great conversation on how expenses management and especially mobility management is a game changer for businesses.
Shawn is the Chief Revenue Officer of Tellennium. Shawn leads outbound sales efforts and new client generation. With 15 years of experience in the telecom industry, he managed Fortune 500 telecom accounts on the operations side before moving to sales. Shawn has gained market recognition with thought leadership and speaking engagements in the industry. He believes that the core of a successful sales team is based on engaging sales in a highly ethical manner with high integrity. Shawn has a Master’s Degree from Liberty University. He is also an avid outdoorsman’s, hunting and fishing.
Learn more about Shawn here
https://www.linkedin.com/in/shawnveitz/
Learn more about Telliniem here:
https://tellennium.com/
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Great multi guest panel on cybersecurity, mobility and IoT and how they are intertwined. This episode is packed with stats and great discussions on various technologies. I have Jason Sein, my team mate at Tealrus, VP of Cybersecurity, John Gonzalez, VP of Channel at Wireless Watchdogs and Chaz Chalkley, VP of Channel at Dataprise.
Learn more about the speakers:
Chaz -https://www.linkedin.com/in/chaz-chalkley-9769a04/
John- https://www.linkedin.com/in/john-gonzalez-b7262318/
Jason- https://www.linkedin.com/in/jasonzstein/
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Great conversation with Rubin, a high quality business leader and highly successful technology advisor. We hit on many aspects of what it takes to win as a partner and supplier.
Grateful for Rubin spending some valuable time with me to have this thought provoking conversation.
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Great conversation where we discuss movies to Sonic the hedgehog. and the adoption rate for IIoT and IoT in general, plus his new book. Matt has a grasp of the topic and simplifies the technology for all of us. His book covers real use cases, root causes of failure, scalable strategies, architecture for digital twins and industrial data lakes, actional checklist and plans. Matt also shares his thoughts on Chat GPT, and it is very interesting.
About Matt:
Matt Oberdorfer is an author, speaker, serial entrepreneur, and investor. His new book “The Trailblazer’s Guide to Industrial IoT” is a comprehensive guide for energy and manufacturing digital transformation leaders that offers expert insights and practical advice on upgrading the OT/IT infrastructure of industrial companies to harness the power of modern AI, ML, and analytics for Digital Twins, Industrial
Data lake, and cloud historian. Matt has been involved in more than 15 privately held businesses that have been honored with the " Innovation Quotient Award for Information Technology," the " Annual eWeek Excellence Award" winner, and the "Red Herring 100 North America Award." Matt is the founder and CEO of EOT, a leading industrial software company dedicated to helping industrial companies improve efficiency, reduce downtime, and increase productivity. EOT's innovative
products and services leverage the latest technologies, including AI and machine learning, to deliver real-time insights and enable data-driven decision-making. EOT's customers, such as BP and Hilcorp, represent more than $160 billion in revenue, $45 billion in fixed assets, and 60,000 employees. Matt holds five patents and advocates using AI to pave the way for smart manufacturing and sustainable
energy.
Learn more about his new book
https://thetrailblazersguide.com/
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Most do not think of managed Wifi and security cameras when you mention Windstream. Windstream has put forth great efforts in evolving and offering more of the tech stack. In this episode, we discuss emerging tech and how they are meeting the need by focusing on " as a service" provider. We touch on the importance of cyber security whenever you talk tech. Windstream is one of the few suppliers that has all five of our advanced solutions focus- Cx, Cybersecurity, Cloud and Wireless.
Learn more about John-https://www.linkedin.com/in/jonschlee/
Learn more about Brett- https://www.linkedin.com/in/brett-pontiff-ba713011/
More on Windstream's managed WIFI and IP cameras for retail- https://www.windstreamenterprise.com/blog/business-challenge/why-retailers-should-use-wifi-and-ip-camera-heat-mapping/?backto=home
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Great conversation with Paul, we cover CPaaS, mobility, IoT, revenue creation, adoption rates in technology, pivoting and advice for technologist looking to expand their offerings. This is the way. In addition, a student of the Stoics. If you are not familiar with the Stoics and Marcus Aurelius, Ryan Holiday makes it easy to understand, check out his Daily Stoics Podcast and books.
Paul ask a great question you need to ponder, even answer at the end of the episode. And he gives some great advice on how to handle your answer.
CEO Global Point View – CPaaS, Mobile Services expert, Start up scaler, Global Sales expert, Negotiator, Strategic Partnerships
Paul Ruppert is a veteran CPaaS and mobile services executive, strategy consultant and holder of 2 tech patents enabling global text messaging, with career experience in both the private and public sectors applying a range of multidisciplinary skills exercised at the highest levels of both arenas–from corporate boardrooms to the White House.
He has generated over $400M in direct sales, is a skilled cross border negotiator, technology innovator and strategic partnership driver with two decades leading global commercial, product, marketing teams and M&A deals in B2B SaaS sales. Prior to entering the private sector, with a Harvard masters graduate degree Paul served over a decade in policy and political roles as an legislative assistant to a US Senator, economic development advisor to a cabinet Secretary, a technology industry lobbyist and White House staffer.
His private sector achievements are exceptional including scaling startups from $0 to $Billion valuations, forging global strategic partnerships, doing business in 80 countries, working with private equity and $B enterprises managing $130M business P&Ls, and managing cross border, cross cultural teams of teams having lived in the US, France and China. Paul is the President of Global Point View Ltd, a strategy consulting firm providing insights to technology companies seeking guidance on focus, strategies and plans via scaling, partnerships and acquisitions.
His international clients have included Facebook, MasterCard, Western Union, Liveperson, Infobip, private equity and venture firms looking to leverage mobile services in their digital plans for conversational commerce.
More on Paul- https://www.linkedin.com/in/paulruppertintl/
Infographic on Paul-https://www.slideshare.net/pruppert/paul-r-ruppert-mobile-exec-graphic
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SPEAKER. AUTHOR. PERFORMANCE EXPERT.
Alan Stein, Jr. is an experienced keynote speaker and author. At his core, he’s a performance coach with a passion for helping business leaders change behaviors. He spent 15+ years working with the highest performing basketball players on the planet (including NBA superstars Kevin Durant, Steph Curry, and Kobe Bryant). Through his customized programs, he transfers his unique expertise to maximize both individual and organizational performance. Alan is a dynamic storyteller who delivers practical, actionable lessons that can be implemented immediately. He teaches proven principles on how to utilize the same approaches in business that elite athletes use to perform at a world-class level.
https://alansteinjr.com/about/
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70% of global deaths are related to non communicable diseases, 1 and 2 adults have a chronic disease. if that doesn't get you thinking, I got nothing for you. I have known Johnny for almost 30 years, he was our Sunday School teacher when Heather and I were first married. My wife has known him even longer. An amazing human being. One of the smartest guys I have ever known, and I know a lot of people. His ability to teach and share complex concepts is top notch.
A long-time resident of the Washington, DC area, Johnny earned a BA in Economics from George Mason University before co-founding a successful small-business enterprise, Communications co, that he managed for more than 25 years before deciding to transition into other pursuits. He went on to receive an ordination for pastoral ministry, earn a Master of Arts in Theological Studies from Liberty University, authored the book, A Thought-out Faith: Christianity as the Best Explanation, and began hosting the "Animated" podcast. He recently earned a certification from the American Council on Exercise (ACE) as a health coach, and is now developing content and offerings aligned with his passion to enable others to take command of their own health and overall well-being (www.mywellnessfriJohnny Armsend.com). Johnny also has the privilege of being a featured speaker at various business, civic, and church events/gatherings, and serves as a lay pastor at his local church. He and Jill, his lovely and gracious wife of 36+ years, live in northern Virginia and are blessed to share in the lives of their three grown sons.
https://www.mywellnessfriend.com/
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I have known Eric for several years. We have shared the stage, worked events together and were excited to have this conversation on many aspects of channel life and ecosystem. Channel strategy, MDF, advice and tips on leveling up or starting a channel program. He has started a new company and has a new book coming out, you'll want to hear more from Eric.
Eric lives his life to the fullest, always looking for opportunities to lead others with passion and excitement. Eric is a business leader and well-respected subject matter expert in culture and leadership with more than 45,000 hours of mastering his craft, a track record of success, and the respect of other industry leaders.
Over the years, he has had the opportunity to travel worldwide, meeting with other thought leaders, subject matter experts, business partners, and clients. As a result, Eric understands the critical foundation of profound leadership – vision and mission, direction and analysis of metrics, talent development and relentless coaching, accurate forecasting, and the motivation of employees and colleagues alike.
When not working, he spends time with his family and focuses on personal development.
https://www.ericbrooker.com/work-with-eric/#consulting
https://www.ericbrooker.com/books
https://www.ericbrooker.com/shop/p/online-course-how-to-linkedin
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Seth and discuss a looming issue around recycling old devices and the process of mining precious metals. Its eye opening.
CEO and co founder at Prolog Mobile, Serial entrepreneur and Unicorn Co-Founder with a knack for start ups in the electronics recycling and sustainability space. Mindful that our fragile little blue planet needs all the help it can get, He likes to be involved in anything that promotes common sense solutions that benefit people and the environment.
His Specialties include Marketing, business development, product development, strategy and building companies, organizations / movements and fundraising (angels and VC's, not bake sales ;-). Also has experience writing and developing patents across multiple categories... in his off time he is an avid outdoorsman, all the extreme sports and enjoys live music.
Learn more about Seth- https://www.linkedin.com/in/seth-heine/
Learn more about Prolog Mobile- https://prologmobile.com/
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Free Download sample-
https://www.uncopyablesales.com/
Kay Miller is an expert on Uncopyable Sales. She was the first woman ever hired for outside sales by Amerock, a division of Anchor Hocking. She was later hired by Walker Exhaust, the largest automotive muffler manufacturer in the world, where she was named Salesperson of the Year. It earned her the enviable nickname, “Muffler Mama.”
Kay has been a career salesperson, and now speaks and consults. She's the author of the new book, Uncopyable Sales Secrets – How to Create an Unfair Advantage and Outsell Your Competition. It's packed with stories, along with powerful strategies and actions you can start using immediately to make more sales.
Uncopyable Sales Secrets teaches a foolproof system for creating an Uncopyable Attachment with your prospects and clients so that you can fill your sales pipeline, close more deals, and build a loyal customer base.
She also helps you identify your Moose.
Her advice at the very end will have you thinking!
Learn more-https://www.linkedin.com/in/millerkay/
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If you are a partner wtih Telarus, and attend our Tuesday calls, you will know this legend!
Doug Miller's always known what he wanted to do -- work a microphone and market hot technology! Age 5: Doug hosted make-believe TV game shows in his home. Age 10, he made friends with the Little League president so he could announce the games. Age 15, he persuaded a teacher with an overnight radio shift to teach Doug to deejay. An production internship on TV's "The Love Boat" followed; with several radio, TV and news gigs on both sides of the microphone. Doug decided the real opportunity was in "managing" technology businesses -- but kept his hand in the Talent end of things just for fun. Now with an MBA in Business Marketing alongside deep communications and technology backgrounds -- Doug Miller presently directs complex telecom Project Management teams and is also "THE VOICE" of TELARUS -- the world's largest Telecommunications Service Broker. Doug's distinctive voice is known to many, both inside and outside of telecom. He voices and hosts many recorded and live Telarus events, including an eleven-year run scripting and hosting the live weekly Telarus Tuesday Call - the company's flagship sales and marketing vehicle. Managing and working with teams in nearly every Telarus department over 12 years as the company grew 20 times its size -- Doug has gained a unique perspective on business growth, and on the intense power of great communication in business and personal relationships.
Learn more about Doug- https://www.linkedin.com/in/doug-miller-mba-81297319/
The Tuesday call- https://www.telarus.com/resources/category/blog/tuesday-call-blog/
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Every now and then, you bump into someone that is on a similar journey, maybe the same one. I "bumped" into Hendrith while researching for an article I was working on. Hendrith has a passion for nature and what we can learn in terms of how to be efficient and effective. I love a comment he makes about "there is no waste in nature" really makes one think.
We touch on many topics, from what is ESG, different types of capital, what can we learn from nature and why productivity is critical to business success. The danger in not evolving and not learning is an interesting part of the conversation.
Hendrith Vanlon Smith Jr is the Managing Partner & CEO of Mayflower-Plymouth Capital LLC, a small investment management firm based in Arlington Virginia. As someone who is passionate about business and entrepreneurship, Hendrith has also served on the Board of Directors of Dave’s House and the Advisory Board for the City of Kissimmee, and has authored several books on business and economics. Having a love for both investing and nature, he’s pioneered a new set of investment principles which models natural ecosystems and applies lessons from nature toward portfolio management — he calls ‘Permaculture Investing.’ Smith earned a Bachelor of Science in Business Administration from Bethune-Cookman University in 2012, completed Masters Degree coursework toward an MSW at Howard University, and earned a Certificate in Program Strategy from Stanford University. He’s also the proud father to a four year old daughter named Chaya.
Learn more about Hendrith- https://www.linkedin.com/in/hendrith-vanlon-smith-jr/
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Great conversation on selling a segment of mobility that has a 85-90% close rate with a 30-40 sales cycle. And no SIM swaps, no poring of #s and no hardware change.
Bob is a great guy, he has skin in the game. It's a family business and he has built a great team and culture. Just ask your clients, how confident are you that you are not over paying on your mobility? Who is responsible for doing monthly audits on your mobility expense? Get to know GoExceed as soon as possible.
Learn more about Go Exceed-https://goexceed.com/
Learn more about Bob- https://www.linkedin.com/in/bobchvatal/
Want to sell Go Exceed (and hundreds or other technology) and want commissions? Learn more about Telarus- https://www.telarus.com/
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Something a little different, a great conversation with Mike Sci on the topic of cybersecurity.
Here is our discussion outline.
- What’s not in the Bio
- Why are people intimidated by cyber security
- How can people get more comfortable with the subject
- How do you start a cyber security discussion
- Why do you refer to cyber security as a big data problem?
- There are a lot of acronyms in cyber Security market. what is MDR, NDR, EDR, EDR?
- There is a lot of competitors in the MDR security market. What are some key questions to ask potential MDR providers when trying to select the best solution for your business
- What is the benefits to using a security service vs. products?
- How can MDR protect companies with wireless and IOT environments?
- What is the most common reason a company has for not having an adequate sec posture?
- What trends do you see now compared to years past?
Mike Sci, a Senior Channel Solutions Architect, brings more than 20 years of technology and security experience to his current role at eSentire, a managed detection and response (MDR) security provider. Mike’s specialty is using network, endpoint and cloud security services to reduce the risk of cybercrime on businesses. Mike takes the time to understand each of his client’s unique security requirements to design a security solution that best fits their desired business goals.
Learn more about Mike- https://www.linkedin.com/in/mikesci/
Learn more about eSentire-https://www.esentire.com/
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This is a longer interview and could, maybe should, have been longer. Brooke is my niece and I am very proud of her. Living her life and doing it while helping so many others. I was on the edge of my seat during this conversation, this is a topic that I have never addressed on the show, but think about. Veteran suicides are at an alarming rate, suicides in general are at an alarming level. Brooke does a great job covering parts of the mental health conversation.
I hope your takeaway from this episode is to be more aware of your mental health, having grace for others that are struggling with various mental health issues.
Brooke received her Bachelor of Science in Nursing from Spring Hill College in Mobile, AL in 2009. Her nursing experience has primarily been in mental health, and she has close to 10 years of experience working in residential, partial hospitalization, and intensive outpatient eating disorder treatment centers. She received her Master of Science in Nursing from the University of Missouri-Kansas City in 2018 and is a board certified psychiatric mental health nurse practitioner. As a nurse practitioner, Brooke provided outpatient care at a community mental health clinic treating individuals struggling with mental illness across the lifespan prior to rejoining the McCallum Place team. Brooke has always been incredibly passionate about helping individuals struggling with mental illness and feels privileged to be a part of their journey towards recovery.
In her free time, Brooke enjoys hiking, fishing, traveling, and spending time with her wife, three Great Danes, and a Pomeranian mix.
National Suicide Prevention hotline- https://988lifeline.org/. Dial 988 in the US.
Learn more about Mental Health- https://www.nami.org/home
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Watch the video version of this podcast- https://youtu.be/lzAgiVJQWDk
Josh and I have worked together for several years. He is in the small class of technologist that fires on all cylinders. Smart, funny, humble and confident. Could not be a better leader for our sales engineering team.
Check out Josh's own Podcast- Next Level Biz Tech.
Telarus Spotify Channel: http://ow.ly/OtFv50KWmEA
Telarus Apple Podcast Channel: http://ow.ly/IuI450KWmEC
Josh Lupresto was born and raised in South Bend, IN, where he began his professional career in the automotive field. Upon relocating to Utah, Josh completed his bachelor’s degree in Communications and Engineering Technology and transitioned his career into a system engineer with Telecom Recovery. Within his role, Josh began working with customers and managing a prod/devAWS environment.
Josh currently holds the position of SVP of sales engineering for Telarus, where he leads a growing group of 15 sales engineers & solution architects, including outside and inside teams who are responsible for driving solution-based sales for partners nationwide. Josh and his team help architect and design solutions such as cloud, network, contact center, security, and unified communications, along with helping partners ask the right questions to help their customers make a digital transformation. Under his leadership, the broader team has led the industry and attained 200+ technical certifications in the last 24 months.
Josh has been involved in engineering and cloud technologies for over a decade. He currently holds multiple certifications, including Solutions Architect certification from AWS, CompTIA Network +, and a CISSP. Additionally, after obtaining his CISSP, he was accepted into the Utah division of FBI InfraGard as a private sector liaison for communications and information technology. Most recently, he was elected President of the Utah Chapter of ISC.
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We have a good conversation discussing how businesses are leveraging wifi to gain more insights. Most peip
Learn more about DataValet here.
https://datavalet.com/
Learn more about Brian
https://www.linkedin.com/in/briandonner/
Learn more about becoming a Telarus Partner
https://www.telarus.com/become-a-partner/
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Who do you look at as someone that has helped form who you are? Well, other than my Dad and family, Col James Bowers comes to mind first for me. As a sophomore in high school I meet Col Bowers, he amazed me with his career and high expectations. I was a little surprised how I reacted when I heard the news of his passing. Mad at myself for not staying in touch with him. However very grateful to have known him and learned from him. RIP Col.
Colonel (Airborne Ranger) James M. Bowers
U.S. Army Retired
Jim Bowers, also known as "Ranger Jim" and "Cowboy Jim", was born in a coal mining camp named Cassville, in West Virginia on August 14, 1930. The Angels recruited Jim for their “Ranger Patrol” on October 1, 2022 at his home in Spring Harbor, Columbus, Georgia. He was 92.
Jim was a strong and dedicated family man who was blessed with a sweet, beautiful and totally dedicated Army wife, Kathryn Gee Bowers, affectionately known as "Kacky". Jim and Kacky were married at Fort Riley, Kansas in 1956, and together they raised two exemplary sons, Jim Junior and Clarke.
After graduating from the University of West Virginia where he received a regular Army commission from ROTC, Jim served thirty proud years on active duty and commanded at each level from Platoon through Brigade. He served with the 101st Airborne Division in Vietnam. He was immensely proud of his Airborne Wings and Ranger Tab, and his favorite and most rewarding assignment was Director of the Ranger Department from 1973-1977.
During his military career Jim received many service awards to include the Silver Star, the Legion of Merit with two Oak Leaf Clusters, the Distinguished Flying Cross, the Bronze Star Medal with three Oak Leaf Clusters, the Meritorious Service Medal, the Air Medal "V" with 24 Oak Leaf Clusters, the Army Commendation Medal with 3 Oak Leaf Clusters, the Vietnamese Cross of Gallantry with Silver Star, the Ranger Tab, the Combat Infantryman Badge and Master Parachutist Badge. Jim also attended numerous military schools during his career to include the Army War College.
Upon retiring from active duty, he taught JR ROTC at Hardaway High School in Columbus, Georgia for ten years and then moved to Florida in 1993. He returned to Columbus in 2006.
In addition to his love for his family and country, Jim had a passion for the great outdoors and had a special adoration for animals. Some of his favorite hobbies were hunting, fishing, playing and hunting with his dogs, riding and driving his horses, water skiing and flying small airplanes.
Jim is survived by his two sons James Bowers, Jr. of Henderson, Nevada and Clarke Bowers of Dawsonville, Georgia.
Jim Junior and Clarke are planning a wonderful, uplifting Celebration of Life, for both Jim and their mother Kacky, which will be announced in the near future.
In lieu of flowers the family requests memorial contributions be made to Paws Humane, 4900 Milgen Road, P.O. Box 8964, Columbus, Georgia 31908.
Online condolences may be made at www.vancebrooksfuneralhome.net.
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A great conversation with Megan, we learn about her background and two things she prefers not to eat again, and I agree with her. Its always refreshing to have a down to earth friendly voice to work with on complex enterprise deals as a channel partner.
Learn more about Megan here https://www.linkedin.com/in/megan-parks-5237a622/
Access the Telarus Mobility team here for Verizon quotes and support.
https://www.telarus.com/verizon-wireless-forms/
She is currently a Verizon Wireless Business Channel Manager based in Chandler, Arizona. A 16 year veteran in the wireless business, she has held multiple positions in Indirect/Channel Sales, operations and retail sales. She is committed to the partners in the Verizon wireless program and ensures her partners and customers have a great Verizon experience. She focuses not only on driving sales, but tackling operational challenges as well. She has a B.S. in Public Health from the University of Arizona #BearDown.
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Bob Hoke- https://www.linkedin.com/in/bobbyhoke/
Learn more about Disruptive Innovations.- https://www.disruptiveinnovations.net/
Great conversation about Bob's early days and how he became the managing partner at Disruptive Innovations. The question is, have you ever stepped foot on Staten Island? He shares how he leverages the total business health into his financial and technology consulting.
He shares how AI and ML are having a positive effect on Contact Center solutions.
Love his favorite
The will to win is not as important as the will to prepare to win- Vince Lombardi
Bob is Managing Partner and co-heads the consultative effort at Disruptive Innovations, an independent digital business and technology consulting firm. He increases his clients’ return on working capital through enhancement, optimization and cost reduction of IT, telecommunications, and cloud technologies. Prior to becoming Managing Partner at Disruptive Innovations, Bob was Director of Strategic Partnerships at Resourcive, responsible for creating partnerships in Private Equity to enable transformation of IT across multiple verticals within their portfolios. Bob also spent considerable time there as an Account Leader, spearheading two dozen engagements that enabled his clients to capitalize on much better technologies and realize millions in savings. His work has also expanded into the realm of data analytics, AI and ML. In addition to his experience in technology, Bob has spent 15+ years in financial services including investment banking, trading, and financial/risk advisory. Bob holds a Bachelor of Science Degree (B.S.) from Cornell University, majoring in Applied Economics and Business Management. Bob is also a graduate of the Business Analytics Program at Harvard Business School. He is married and they have two sons.
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In this episode Todd and I go way back in time when you could actually go door to door selling services. He shares how MDU operaratos/Owners are leveraging and how wifi is now an amenity. MDU- Multi Dwelling Unit- AKA apartments, student housing or condos..
Todd is a well-respected multifamily & technology veteran with over 30 years of industry experience.
For almost 20 years, he held various executive leadership positions with Charter Communications where he grew multifamily sales in the Midwest and Southeast markets by 30%.
Todd joined DojoNetworks in early 2021 as Vice President of Sales with responsibility for developing and executing sales strategies that drive revenue for the company.
More about Todd and Dojo
https://www.linkedin.com/in/toddpthorpe/
https://www.dojonetworks.com/about-us
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I have several episodes on IoT and technology, even one other on recruiting top talent. This one combines recruiting top talent in IoT specifically. Jack is an award winning recruiter, despite being new in the space and brings unique perspective and has had early success as a technical recruiter. Event though based in the UK, he focuses on the US market. So if you are looking for your next opp in IoT or you need an IoT rockstar, reach out to Edison Search and Jack.
Learn more about Jack- https://www.linkedin.com/in/jack-matravers/
Learn more about Edison Search- https://edison-search.io/
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This is a short conversation, but we hit on a lot. Tina Franchi is a rock star in the NY/NJ/CT, she is the Director of Partner Development. A title the covers A LOT of areas. If you are in the greater NY, NJ or Connecticut area and in the tech channel, you need to know Tina.
Learn more about Tina
https://www.linkedin.com/in/tina-franchi/
Want to become a Telarus selling partner?- Click here: https://www.telarus.com/become-a-partner/
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In this episode, we get to know more about Tim, hear some advice and have some fun. Telarus continues to invest in resources and support for our global partners. Tim is the SVP Sales for Telarus and shares his background and real life experiences that led him to where he is todayl
An entrepreneurial, results-driven executive leader, Basa has a superior track record for empowering high-performance teams to consistently achieve growth, profit, and strategic objectives and key results that exceed the expectations of clients and investors.
An award-winning thought-leader with more than 28 years of experience in the technology industry, Basa was named a Telecom Master Mind by PHONE+ magazine, recognized as a Power Seller in Crain's Business, and was a recurring selection by Channel Partners Magazine readers as a Channel Executive of The Year.
Basa is known as a high-energy, hands-on leader, that empowers individuals and teams to conquer challenges and achieve ambitious goals in the most competitive market conditions.
A reputation for collaboration, alliance building, masterminding solutions to difficult problems, sharing lessons learned, and teaching real-world techniques that create results, make him a popular choice for advisory boards, media appearances, and participation in sales, marketing, and personal development training.
Basa has served as a strategic advisor, board member, consultant, and business coach to a variety of business and non-profit organizations.
Learn more about Tim here
https://www.linkedin.com/in/timbasa/
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We discuss his intertersing background and some cool tech his company provides to the channel.
Joel Urano is the President and Chief Executive Officer of Modas Systems, Inc. and founded the business in 2016.
He brings more than 20 years of experience to Modas in the telecommunications sector on the service and equipment side of the industry. His experience and leadership stem from not only his professional career but also from his time in the United States Marine Corps where he served as Nuclear Chemical Biological Defense Chief for several units. Joel received a Navy Achievement Medal for his efforts in keeping his units qualified for operations in contaminated environments.
During his professional career, Joel has been focused on developing and delivering channel friendly solutions that make revenue growth easier on the indirect sales side of the telecommunications industry. He believes that each member of the organization is a valuable piece of the puzzle in achieving success.
Joel holds Bachelors of Business Administration from Texas Tech University.
Learn more about Modas Systems- https://www.modassystems.com/
Contact Casey Stackhouse for sales info- cstackhouse@modassystems.com
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HuffPost calls Greg Schwem, “Your boss’ favorite comedian.” That’s because Greg’s clean, razor-sharp wit and family-man stage presence has made him a favorite for corporate audiences worldwide, whether performing live or virtually. More than just a speaker, Greg is also a television travel host, best-selling author, nationally syndicated humor columnist for the Chicago Tribune syndicate and award-winning greeting card writer.
If you are like me, you probably didn’t know about the prestigious Louie Award?
As a business humor speaker and corporate emcee, Greg’s clients have included Microsoft, McDonald’s, Southwest Airline and even the CIA. That had to be a hoot.
I’ll add Telarus in there.
As a comedian, his credits include Comedy Central, VH-1, opening stints for stars such as Celine Dion and Keith Urban and his own Drybar comedy special, filmed during the pandemic and appropriately titled You Can’t Quarantine Laughter.
When Greg travels, he often stays at Airbnb and other “home sharing” properties, treks that have resulted in a hilarious, ongoing TV series, “A Comedian Crashes Your Pad”, winner of a Telly Award honoring outstanding broadcast content in the Television/Travel&Tourism category. Find the series on Roku, AppleTV and Amazon FireTV.
Learn more and book Greg- https://www.gregschwem.com/.
https://www.linkedin.com/in/gregschwem/
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What a cool conversation with Dominic! Great story of going from a college guy thinking of how to build a business and was a self proclaimed tech nerd to leading some brilliant minds as CEO of a high value tech company.
We cover his interesting background and how Metro Wireless adds so much value beyond wireless.
He goes in detail on what sets them apart. Love his diverse set of solutions, fiber, UCaaS, SD-WAN, fixed wireless and custom project management.
Learn more about Metro Wireless- https://www.metrowireless.com/
Learn more about Dominic Serra- https://www.linkedin.com/in/dominic-serra-0b3755b/
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If you are like me and on a journey to learn more about technology and especially the Internet of Things, you will enjoy this episode. Love how Alastair Williamson and I connected. He reached out to me and asked about this podcast. We are of like minds, well, maybe not like, but we both have a passion about the IoT and how technology can solve business problems and how tech can help the environment.
We discuss several use cases and examples of how the IoT is the answer to many issues that prevent industries from becoming more efficient and effective.
Alastair also does a brilliant job breaking down the various types of connectivity, beyond traditional landline. Satellite, LoRAWan, mesh networks and more. He describes it as a hybrid satellite ecosystem.
To learn more about Wyld Networks. https://wyldnetworks.com/
To learn more about Alastair Williamson -https://www.linkedin.com/in/alastairwilliamson/
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We tried for a long time to get together for this conversation. We recorded this at the Curiosity lab in Peachtree Corners. It is a partnership with T-Mobile and the city. Tiana and I go back several years and I am fortunate to call her a friend. I put people in two categories, would I go to war with them and I wouldn't go got war with them. She is definitely a battle buddy and I would go to war with her any time.
More about the Curiosity LAb
https://www.curiositylabptc.com/
More about Tiana
https://www.linkedin.com/in/tiana-mcneil-72ab885/
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This was a real treat, great conversations with Kevin on Spireon, technology, life and three areas that all winning organizations share. Kevin demonstrated several key traits that align with me and Telarus. Commitment to relationships, focusing on teamwork and having a contagious positive attitude. Grateful for his time and our partnership with Spireon. Get to know them, they work in an area you can expand your business discussion with your customers.
More about Kevin- https://www.linkedin.com/in/kevin-weiss-60a201/
More about Spireon- https://www.spireon.com/
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This episode has been a few years in the making, and I had a great time. I know you will enjoy hearing this casual conversation with Bill Stinnett.
Bill Stinnett is the founder and president of Sales Excellence, International and is a highly sought after speaker appearing at sales meetings, conferences, conventions and annual sales kick-offs world-wide. He is the author of two best-selling books, Think Like Your Customer (McGraw-Hill 2005) and Selling Results! (McGraw-Hill 2007) and creator of numerous online sales training programs. His corporate clients include Verizon, Microsoft, General Electric, Cisco, Hitachi, Harvard Business School and over 400 other companies of every size. Be sure to connect with him on Likedin and check out his website at www.salesexcellance.com/handbook -first chapter prerelease as well order his first book and preorder the new book Amazon.
Pre-Order copies of this book from Amazon: https://www.amazon.com/dp/1264278861
Learn more about Bill- https://www.linkedin.com/in/billstinnett/
Learn more about his company and download a free sample of his book as well as other tools.
https://www.academy.salesexcellence.com/handbook
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Casual conversation on Johns journey to being the CTO at Boston based Sully Mac. We discuss wo tis the right person to speak with for understanding the technical needs of a business. John shares with us a project he is working on and some great advice when it comes to remote working and company culture. John is the man behind the IoT offering with For2FI.
Learn more here about For2Fi's IoT offerings- https://www.for2fi.com/iot-solutions/
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This was a great time, I really enjoyed talking to a guy that defied status quo. His story and approach to goal setting will have an impact on you. I heard him speak and I really was touched by his story and how he presented, it was impactful.
González was born in Campana, Argentina, an oil town about 50 miles north of Buenos Aires. His family emigrated to the United States in 1968.
When González was 10 years old, while watching the 1972 Winter Olympics, he decided he wanted to become an Olympian.
Although he lived in Queens, New York, and Maracaibo, Venezuela, Gonzalez spent most of his life in Houston. He graduated from Houston Baptist University with degrees in chemistry and biology. At HBU, he played on the varsity soccer team.
González took up the sport of luge when he was 21 after being inspired by watching figure skater Scott Hamilton win the gold medal at the 1984 Winter Olympics.
González trained in Lake Placid, New York and in Europe and competed in the 1988 Calgary, 1992 Albertville in France, 2002 Salt Lake City, and at the age of 47, qualified for the 2010 Vancouver Winter Olympics.
Gonzalez is the author of 6 inspirational books. "The Courage to Succeed," "The Inner Game of Success," "Fight for Your Dream," "Dream, Struggle, Victory," "Success Secrets for Teens," and "How to Get Where You Want to Be." His books teach universal success principles that apply in sports, business and life.
His bestselling books have been translated to over 10 languages.
González has been a professional motivational keynote speaker since 2002. He has spoken for over 100 of the Fortune 500 companies about developing mental toughness, attitude, and the principles that lead to success in business and in life.
Hear his TED talk here:
https://www.ted.com/talks/ruben_gonzalez_the_power_of_following_the_leader
Learn more about Rubin here and connect with him here:
https://ruben-gonzalez.com/
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If you are interested in the Internet of Things and are not sure where to start, this is for you.
BH-IoT Group is a Tealrus supplier that specializes in doing technology audits and assessments for end users, in all verticals. with over 70 years combined experiences, Steve Brumer and John Hubler are advisors that will identify technology gaps and provide options and an executive summary of what is needed for a business to increase efficiencies and effectiveness.
To learn more -https://www.bhiotgroup.com/ and https://www.linkedin.com/in/steve-brumer-9b737a/
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Hilton Nicholson currently serves as President and CEO of CyberReef Solutions. Mr. Nicholson founded CyberReef Solutions in November 2012 to provide security and control of data traffic over Verizon, Sprint, US Cellular and AT&T wireless networks.
He served as President and CEO of SIXNET, LLC from 2009 to 2011. Sixnet provides process control and cellular data communications systems for industrial applications. Sixnet was acquired by Spectris (a UK based company) in October 2011.
Prior to joining Sixnet in 2009, he has held executive positions at AT&T and Lucent Technologies. He served as Chief of Operations at 3Com and President of two Business Units at ADC Telecommunications. He has extensive experience in wireless, IP data networking and VOIP technologies.
He has advanced degrees in electrical engineering from Louisiana Tech, Clemson and Duke University as well.
Over his career, Mr. Nicholson has extensive M&A experience. Long list of buy and sell ventures.
In his off time you wil find him with his family and most likely boating.
Learn more about him and CyberReef- https://www.cyberreef.com/
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Ron Voller is a writer-producer-creator based in New York City. He has produced and created events for New York Fashion Week, Yahoo!, and Bloomberg, among others, Emmy Award winning choreographers and producers, and Tony Award winning set designers and directors. He is a longtime researcher at the Huntington Library’s Munger Research Center and is currently enrolled in the Advanced Academic Programs at John’s Hopkins University where he is pursuing his Master of Liberal Arts degree in interdisciplinary studies. In addition to these activities, he works as a consultant for writers and producers and as a field producer for documentary film. He enjoys speaking with various groups on a broad range of subjects, including astronomy and physics as they relate to his work. His latest book, “Hubble, Humason and the Big Bang: The Race to Uncover the Expanding Universe,” is now available on Springer Praxis.
Learn more here- https://www.ronvoller.com/
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It was great to have legend Mike Saxby back on to check in after 8 months since his last visit, We talk about the excitement around mobility and tech in general, how to leverage it and more on the hype around 5G.
Learn more about vMox- https://www.vmox.com/
Learn more about Mike-https://www.linkedin.com/in/mikesaxby/
Hear vMox's podcast here- https://www.vmox.com/road-to-mobile-victory-podcast/2022/3/28/episode-5-partner-pulse-the-shift
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This is a great conversation that I was excited to have with MArk Caserilla, a Telarus mobility specialist. He shares his background and we learn about his side gig as a comedian. We jump all over the place from tech, to mobility to comedy to acting, sales and so much more.
Learn more about Mark - https://www.linkedin.com/in/mark-casserilla-71828911/
Learn how to engage our Telarus- https://www.telarus.com/mobility-wireless-forms/
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Oli has been in the Wireless industry since 1998. First startup experience was Cellular Technologies. Cellular Technologies lead to the launch of Spring Mobile.
Launched and sold multi carrier wireless sales brands and stores.
All-time Verizon record holder for most prepaid activations at a single location in a calendar month.
Launched Internet of Things doing business as IoT in 2015 with no actual opportunity.
Launched Internet of Things – IoT LinkedIn company page in 2015 to share research and news on the evolution of the internet of things and emerging technologies. As of press time there are 63,353 followers without have spent a penny on marketing.
IoT became a business alliance partner of AMEX Business in 2018.
IoT partnered with SBS Tech (Spring Business) in 2019. As a result of that partnership I also became a Telarus partner.
More about Oli- https://www.linkedin.com/in/oliversmithbusiness/
More about his page "Internet of Things"-https://www.linkedin.com/company/internet-of-things-corp/
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Ryan “The Big Deal” Reisbeck – Long Drive Biography
Ryan Reisbeck of Layton, UT is a professional long drive golfer, insurance and real estate professional and is currently a managing member of the Professional Long Drivers Association (PLDA).
After high school Ryan attended Salt Lake Community College and the University of Utah where he received a BS in Business Administration while playing baseball as a pitcher for both institutions. He also served a two-year church service mission for the Church of Jesus Christ of Latter-Day Saints in the Philippine islands where he learned to speak Tagalog and developed a love for the people and their culture.
While attending university, Ryan married Sarah Whittaker, his high school sweetheart. They have 5 children, 3 girls and 2 boys and are very active in sports and extracurricular activities.
In 2010 Ryan started competing in long drive where he quickly fell for the adrenaline filled sport. In 2017 Ryan became the #1 ranked long driver in the world and has 10 World Championship appearances, 12 first place finishes, 12 runner-up finishes and is currently a member of the Callaway Long Drive Team.
His passion for the sport goes beyond competing, it has driven him to keep the sport of long drive alive and thriving through the Covid-19 pandemic by forming the Professional Long Drivers Association (PLDA). In June of 2020 he, and a few of his fellow long drive competitors, began organizing and hosting long drive events (14 thus far) and don’t have plans to stop. Their vision is to grow the sport of long drive throughout the world and change the game of golf.
Driver: Callaway Epic Speed – 4* Loft
Shaft: Paderson Kinetixx – LD 30+
Fastest Recorded Clubhead Speed: 154.7 mph
Fastest Recorded Ball Speed: 226.7 mph
Longest Drive in Competition: 485 yds
From: Layton, Utah, USA
Height: 6’4” Weight: 260
Coach: Bobby Peterson – One Stop Power Shop
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This is a fun one, and unique in that it has a follow up at the end, with an update from Zach.
Zach covers lessons learned while launching his own tech business. We cover why he left a corporate job and the challenges he dealt with. his advice on how to make the transition is spot on in my opinion.
He shares how he strives to be different and unique, something that is important in the crowded space of technology advisors.
Learn more about Zach- https://www.linkedin.com/in/zach-frameworksiot/
Learn more about Frameworks IoT--https://frameworks-iot.com/
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This was an epic episode, a first time in person interview in an actual studio! Wow, it was fun, even with the technical issues we experienced with software and equipment that was new to me. We learned together needless to say.
In this episode, we discuss what it takes to be number one, advice for suppliers and learn more about Randi Robison, Director of Partner Development for the Greater Utah region at Telarus.
Learn more about Randi here- https://www.linkedin.com/in/randirobison/
Learn more about becoming a partner with Telarus here- https://www.telarus.com/
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In this episode, Jason and I discuss the value of having a technical advocate on the call. He shares his background and his take on being a sales engineer. Listen to this episode to learn what his favorite technology is and how he is expanding his knowledge base.
To learn more about Jason and to connect- https://www.linkedin.com/in/jasonkaufman7/
to learn more about Telarus- https://www.telarus.com/
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This insightful conversation will bring you up to speed on the value of the channel and the direction we are going, it is exciting.
Jay shares his research on the flow of the money, the value of partners, the decade of the ecosystem, advice for suppliers and selling partners, level of orchestration and measuring business outcome. This is an impactful and thought provoking episode you may have to listen to twice! I have added the transcript as well.
We dive into the details of emerging tech and IoT, things to think about. His advice on how to win in an environment with millions of options is invaluable.
Jay's top ten- https://www.forrester.com/blogs/what-i-see-coming-for-the-channel-2021/
Jay's personal blog- http://www.jaymcbain.com/
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Greg tackles many topics that we all deal with in the channel.
He discusses his role in CompTia and emerging tech, very interesting. And we learn some interesting facts about Gregs background. Never fails, we all have a crooked path that leads us to where we are today.
He also has some advice for technology advisors that want to add mobility to their offerings.
He then pivots and has advice for suppliers, if you are a supplier wanting to work more partners, a must hear.
Greg then shares with us what he thinks 2022 will look like in terms of technology? What’s next? The interesting part is he share how he had a major miss on a past prediction.
Telarus' own Josh Lupresto and his team get a shout out. Solution Engineers and Architects are really the key to a properly orchestrated customer outcome.
To learn more about Greg- https://www.linkedin.com/in/gregplum/
Check out CompTIA- https://www.comptia.org/home
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Great discussion with Natasha Royer Coons on her story and how she became a "Wireless Warrior" and how her current role as the CRO for Advantix.
Wireless and mobility can be a mystery to some, but it doesn't have to be. Natasha and her team at Advantix add value and have a lot of experience to help demystify the topic.
She shares some breaking news that is a game changer and exciting. You'll want to her this new offer that is unique.
To learn more about Advantic- https://advantixsolutions.com/
More about Natasha- https://www.linkedin.com/in/natasha-royer-coons-6733604/
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Paul is a great guy and share his thoughts on mobility and IoT in the channel. We learn of some large deals and best practices.
The take away for me in this conversation is about having your priorities in line. When you know what matters in life and business, and you work towards a goal, the rest takes care of itself. Paul understands his business and his priorities. He is also a friend to the channel.
Learn more about Paul here- https://www.linkedin.com/in/paul-summers-40659149/
MetTel does so much more than mobility, but I particularly love their mobility offerings.
https://www.mettel.net/solution-category/mobility/
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In this episode, I have a conversation with John Gonzalez, the VP Sales & Mobile Strategy at Wireless Watchdogs. He is a great guy with a cool story.
Mobility is a broad topic, but he and his team get to the core, managing mobility.
Check him out at https://www.linkedin.com/in/john-gonzalez-b7262318/
Learn more about Wireless Watchdogs at https://www.wirelesswatchdogs.com/
Learn more about Telarus at https://www.telarus.com/
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Ariel has an amazing calming presence and has a passion for technology. His energy and overall classy personality makes for a great conversation.
He shares with us a story about his childhood, wiring phone extensions for his house and neighbors. He shares how his team works with partners to provide a wide range of solutions throughout North and South America as well as Latin America and more.
Learn more about him and Convergia here
https://www.linkedin.com/in/ariel-garcia1/
https://convergia.io/en-us/contact/
Music Credits- Phil Collins- In the Air. (Ariel is his biggest fan)
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In this episode we learn how Mike Saxby, VP at vMox, started out in the channel and his views on leading an award winning channel sales organization. Even though expense management was the foundation vMox was built on, it is so much more. Mobility does not have to be difficult.
Mike describes vMox has a four leg stool:
1. Telecom Expense Management
2. Life Cycle Management
3. Help Desk (Extension of the end users organization)
4. Logistics, Move, add, change, disconnect.
We touch on:
- Corporate owned devices vs BYOD. Pros and Cons.
- Whats an ideal prospect look like
-Why would an organization choose vMox.
He also address the security concerns around not using vMox, an important topic every business leader needs to be concerned with.
Learn more about vMox- https://www.vmox.com/
Learn more and connect with Mike Saxby- https://www.linkedin.com/in/mikesaxby/
Music- "Right Now"- Van Halen
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In this episode Eric shares his interesting background and we learn what he is passionate about.
Some topics we touch on
Mythes and Misconceptions about satellite internet
Beach walks and puppy dogs
Serving federal Time
His secret to success
https://www.viasat.com/
https://www.linkedin.com/in/starkeric/
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In this episode, Tom Lawrence and I talk about leadership and his recent book. If you are a leader, or aspire to be one, you will enjoy Tom's story.
Three Pillars he touches on.
Leadership
Personal Growth
Influence
To learn more about him and his book, check out https://www.linkedin.com/in/tomlawrencementor and https://highlyeffectiveleader.com/
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In this conversation, Kyle Radick discuss our mutual business of sales through the channel. What does a supplier relationship look like, how does he handle working with multiple suppliers while ensuring he is taking care of his clients business needs.
Learn more about his business at https://technicallyconsulting.com/
To learn more about becoming a Telarus partner- https://www.telarus.com/contact/
Other topics we cover:
- Setting expectations
- Supplier and partner relationships
- Work Life balance
- Diagnostic questioning
- Where can suppliers do better?
- What matters- Execution, get it done!
- Tips for channel managers
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What are the two things that are considered taboo to discuss in public settings? Religion and politics. Both have a pretty big impact on most of us, yet, we do not discuss.
Elliot Bell has been a friend of my family for many years. He is a genuine thoughtful and caring man. as well as the biggest Harry Potter fan out there.
He is also an ordained pastor and officiated my daughter's wedding in Jan 2020.
We have a conversation around Faith in Business, leadership and the value of getting help when you are struggling with the challenges life can throw at you.
He mentions a book, https://christianaudio.com/media/catalog/product/cache/1/image/1050x1050/170ec19af00183b5e0368529fc2daa2f/S/p/Spiritual_Leader_large.jpg
Its called Spiritual Leadership by J. Oswald Sanders.
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Whether you are a selling partner or a channel manager, you will enjoy this discussion.
This episode is all about making channel sales work. This is for those that make a living selling technology through master agents to end user/customer. earning residual commissions or support partners with a supplier. We discuss what a solid channel looks like, channel manager and partner rights as well as what does the perfect partnership look like. Marcus explains why channel programs fail.
Learn more about Marcus at his Linked in profile- https://www.linkedin.com/in/fractionalcrotechscaleups/
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This is part two in my series on IoT. Interesting conversation from an agents perspective on areas you need to consider. What model is best for you and do you have a go to market strategy?
We discuss how IoT can save a lot of money and solve problems that were not even recognized. Help business increase the bottom line while becoming more efficient and effective. Touch on how it creates revenue streams as well. The analytics that can come from IoT solutions have their own value.
We address the question, "Why should an agent care about IoT?"
Three things to focus on:
Know who you are
Focus on the customer needs
Partner with the right resources
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In this special tech series, I talk to several leaders in the area of IoT. We discuss why IoT matters and why a technology consultants should pay attention to the topic. We talk about how the IoT is not only a business opportunity, but how it does good for people and our environment. We touch on why IoT projects fail, probably the most important part you will want to hear.
Jeremy is the editor of IoT-now.com magazine among others.
https://www.iot-now.com/
IoT stack info graphic https://www.iotone.com/files/guide/editor/0-4.jpeg
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This was a cool 30 min discussion over several Items.
1. What’s your opinion on the future of society when it comes to social skills, conflict resolution and being able to make new friends?
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Back when you worked in the corporate world as a marketing pro, at what point did you know you were destined for bigger things?
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I am very interested in the Internet of Things and how it helps add value to people lives. Do you have a particular IoT solution you believe is a game changer?
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Considering the recent buzz around Big Tech, in your opinion, what’s the future look like for Social Media, will FB be replaced by something new, the way FB replaced MySpace? When Parlor was presented as an alternative to Twitter, it was removed.
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What advice do you have for those that relied on “in person” events such as expo’s, conferences and meetings to grow their network now that the pandemic has put a halt to most of those options?
check his stuff out at https://equalman.com/ and his new book "The Focus Project"
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This goes back to 2007, 7:30am on a Monday morning. First day on a new job at Comcast Business and we had sales training planned. I walk Into the room and there stands Pete Fasulo, fired up and ready to go. We discuss that day and some other great moments I remember vividly. Plus, we touch on the three P's of sales as well as the difference between management and leadership.
Pete has trained almost 10,000 sales pros over the years with companies like Comcast Business, Sprint, MCI, RCN Cable, Aflac and Clear Channel radio to name a few.
His web site- https://www.legend.sandler.com/
LinkedIn- https://www.linkedin.com/in/pete-fasulo-3357a3
His book- https://www.amazon.com/3-Ps-Sales-Success/dp/0595677096
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In this episode, Steve Beecham and I talked about the "Law of Attraction", humble narcissism, and three gold nuggets Steve says we should all factor as we start this new year. He talks about his humble journey that led him to owning his own business, author 3 books and become a public speaker, CEO, and business coach. It is always a good time when you listen to Steve share advice and his stories. He shares business tips on starting off the new year. We touch on his new book, "The tapes you play in your head" and the law of attraction.
Let me know what you think, leave a review on my Facebook page or at www.thewirelessway.net
As per usual, please subscribe and share this with your network.
Visit www.stevebecham.com for more info on Steve and his books.
Adam Grant and the "humble Narcissist"- https://ideas.ted.com/tapping-into-the-power-of-humble-narcissism/ His podcast "Work Life" is awesome.
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This Is a fun conversation where Graeme Scott, Sales Director for Viasat, and I relive old times, talk about his up bringing In Canada and how we met. We relive a very memorable cold call he and I made back In 2008. We touch on channel life and how everything rises and falls on leadership. Then we wrap up with a deep question that Graeme handles well. What advice would he give an 18 year old Graeme Scott.
A book he mentions:Who Moved My Cheese
by Spencer Johnson and Kenneth Blanchard | Sep 8, 1998
https://www.amazon.com/s?k=who+moved+my+cheese&gclid=CjwKCAiAt9z-BRBCEiwA_bWv-P9c3tpdmc-9YMXwmW1xGUj8DlBzIZoXbBKr_48Mv26ur4dVKoHZVxoCa0UQAvD_BwE&hvadid=241900272168&hvdev=c&hvlocphy=1015279&hvnetw=g&hvqmt=e&hvrand=10932508412782303557&hvtargid=kwd-39439590&hydadcr=24656_10400584&tag=googhydr-20&ref=pd_sl_8nkve579oz_e
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I believe we all want success and to win. There Is a big difference between wanting It and making It happen. In this episode, I discuss that with Lauren Tanner, an All American rated Soccer player, offensive player and now a business leader with ALDI America. Her story of the setting goals, putting In the time and sweat will leave you taking Inventory of how you set goals and approach goal setting.
If you know of a story or have a story yourself, let me know, I'd love to hear It. Cwhita002@me.com
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This is another multi faceted episode that takes us from discussing Veterans day, the military spouse, remote working and the place technology plays in it. Kendall's story is repeated thousands of times throughout the military. For recruiters, focus in on the community of military spouses, it is rich in talent, experience and an applicant pool that has been overlooked. For Employers, are you harnessing technology to its fullest?
Kendal wrote a great blog on "How to Keep Customers and Employees Engaged During a Pandemic."
https://blog.edify.cx/how-to-keep-customers-and-employees-engaged-during-a-pandemic-part-1
https://blog.edify.cx/how-to-keep-customers-and-employees-engaged-during-a-pandemic-part-2
To learn more about Edify, check them out here. https://www.edify.cx/
Contact Chris at cwhita002@me.com If you know of a story that needs to be told.
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In this episode we discuss The Dads List. A company and podcast started by J.LeVar. Being a parent is an important role. J.LeVar talks about his personal story of realization of his challenge about how to be the best dad to his four children. Please check out his sites listed below. If you would like more information on his podcast, please email him at levar@thedadslist.com.
Websites:
www.thedadslist.com
Social Media:
LinkedIn - https://www.linkedin.com/in/jlevarbryan/
LinkedIn (The Dad’s List) - https://www.linkedin.com/company/thedadslist/
Instagram - https://www.instagram.com/thedadslist/
Facebook - https://www.facebook.com/thedadslist/
Twitter - https://twitter.com/thedadslist
Email:
jlevar@thedadslist.com
Recent Press:
https://shoutoutatlanta.com/meet-j-levar-bryan-sr-ceo/
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This is the story of SSG (RET) Daniel Lister. He shares his story of service, survival, sacrifice and resilience.
Warning, graphic details of war and extreme injuries.
June 2, 2010 is the day he cheated death and a new chapter began. His play by play recount of that day is intense and captivating. It will redefine a bad day at work for you forever. Its pretty raw and real. We discuss his background, how he ended up in the Army. The challenge of being a warrior and being deployed and coming home. Then we talk about a day that changed his life forever and the twisted complex journey it took him. He shares his thoughts on being a veteran and how best to support our veterans. I found myself saying "Wow" a lot during this episode. He shares his struggle with a morale dilemma that made me stop and think.
If you know a veteran or you are one and need someone to talk to, reach out to a a fellow vet or a loved one. You made It home and have a purpose. Don't let the enemy rob you and your loved ones. Here Is a link that has some other resources.
Call 1-800-273-8255
Press "1" if you are a Veteran
The VA PTSD support resource- https://www.ptsd.va.gov/professional/consult/consultation_program1.asp?utm_source=Google&utm_medium=GS4&utm_campaign=Consult
Restrepo- https://www.youtube.com/watch?v=-DjqR6OucBc
His story- https://www.youtube.com/watch?v=UIw1vrTTh7E
Donate here -https://www.hfotusa.org/
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In this episode Chris Chirico from VergX drops In to discuss the telecom/IT channel and whats the latest wtih Vergx and SDWAN solutions. I learned he was a pro level tennis player. He also shares their observations on what makes agents successful. We discuss 2021 and what we should do to prepare.
https://vergx.com/
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In this episode, I take a stroll down memory lane with my friend LTC (R) Tyler Wilbanks. I use to call him just Wilbanks when I first meet him and he was an E-4. His story of service, sacrifice and reinventing himself Into an Inventor and entrepreneur defines his saying of Innovate or die.
More about my guest:
LTC (retired) Tyler Wilbanks, served 27 years in US Army with 2 combat tours, served in 15 units across 13 different duty stations. Served with several high speed units( for those that know- high speed is a military term meaning BA or the best), A co 1/17th inf, of the 172nd striker brigade combat team in Alaska and the 3rd US inf in the MDW. He graduated from New Mexico State University with his master’s degree from Webster University. While in the Army, he graduated from Airborne school, Assault school, Ranger school and Command and General Staff college. Served in several strategic roles such as Senior maneuver planner, Training officer, Advisor team chief to the Afghanistan government as primary police advisor, Executive officer and acting commander, Senior advisor to the Saudi Arabia National Guard, deputy commander of the 3rd US infantry, oversaw the inauguration of Pres Trump in 2016 and now founder and owner of Squadbox LLC. In between all that, father to five children and a husband. Avid outdoorsman and JEEP enthusiast.
Attention JEEP owners!
Link to Squadbox - https://www.squadbox.us/
More about LTC (R) Wilbanks- https://www.linkedin.com/in/richard-tyler-willbanks/
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In this episode, I have a great discussion with Micky Long, Vice President and Practice Director at Arketi Group, a PR and Digital Marketing firm based in Atlanta. With more than 25 years of B2B technology marketing, public relations and analyst relations experience.
We cover these topics:
Who Is Arketi Group and Micky background
Common mistakes made by SMB In doing their own marketing
How do you go from event marketing to virtual marketing
What advice do you have for SMBs that feel they can not outsource their marketing?
What can a SMB do 30 mins a week to create leads.
Chris Whitaker-https://www.linkedin.com/in/christopherwhitakersolutionpro
Micky Long- https://www.linkedin.com/in/mickylong/
Arketi- https://arketi.com/
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On this episode, I have a conversation with Matt Walsh on two topics, at least one of them you have had to deal with.
Either you have been a candidate for your dream job or been the hiring manager or business owner in need of top talent. Matt has 15 years experience in recruiting and has owned his own business, Blue Signal Search, for 8 years and has been recognized by Forbes as a 5 star staffing firm, he sits on several boards, a husband and father to two awesome boys, loves golf and an avid Chicago sports fan. He now lives in Phoenix , AZ.
Topics we cover:
-Tell me about the road you have traveled that has made Matt Walsh.
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How do you answer the question- what do you do for a living?
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What is the state of the job market?
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Thinking of all the candidates you have worked with, what are some common challenges they have in getting their dream job?
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For SMB owners that need top talent to sell services, mange accounts and grow their business, what advice do you have for them?
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What are some common mistakes business leaders make when hiring team members?
- What trends have you seen since March 2020 of this year in the recruiting business?
- Why would someone work with your company?
Find out more about Matt at https://bluesignal.com/
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In this episode, TC and I talk shop. We unpack what MCS is and why partners should start with Sierra. We covers topics such as why the type of hardware matters, types of antennas, what makes Sierra Different, Pros and Cons of unlimited data plans, TC's three tips on selling MCS and of course, 5G, what's the big deal and when?!
Check out the Chapter Markers tab to jump to a particular topic.
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This first episode is focused on something we do every day, communicate. My guest Michael Allosso covers several areas. He shares details on his online sessions titled "You On Your Best ZOOM Day". We then discuss self awareness, why is it important and what does it mean. Michael answers the question, "Are great speakers made or born? Last, but not least, we finish up on how to avoid saying "um" and a speech impediment I struggle with, stu, stu, stuttering.
Learn more about Michael- https://www.michaelallosso.com/
A book he mentions- "OutLiers" by Malcolm Gladwell https://www.amazon.com/Outliers-Story-Success-Malcolm-Gladwell-ebook/dp/B001ANYDAO
Music credits- Daniel Rossing
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